Serving the Office Product Needs of Select Businesses in Grant & Kittitas Counties
February 2017
“Your Jerrol’s Business Journal” Your Source for Office & Business Productivity Help Us to Improve!.......If we fail to meet your expectations in any way please call me, Rolf Williams, on my direct line at 509 899-0120 111 E University Way ● Ellensburg, WA 98926 ● Phone: (800) 858-2427 ● (509) 925-9851 ● Fax (509) 962-2131 ● www.Jerrols.com
Table of Contents… Skiing ............................................... Page 1 Furniture Showroom is Open ........... Page 2 How We Show Our Love ................. Page 2 Sit to Stand Desks & Risers ............. Page 2 Customer Service Champion............ Page 3 Craft of the Month............................ Page 3
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Excel 101 Starts Wednesday, Feb 8th, 5:30pm - 7pm Three class series - Feb 8, 15, 22 $50 per person, two for $90 More information and online registration
Classes.Jerrols.com
Skiing Mom found some photos she and Dad had of our daughter, Jordan, skiing at Big Mountain, Montana when she was 2 years and 8 months old. It is hard to believe that little girl is now 25 and married in far off Williston, North Dakota. She stills skis and will be joining her brother Gerik; Mom, Michelle; her grandma, Annette; my sister, Elizabeth’s family; our college friend, Mike Wedekind’s family (his brother Jeff and sister-in-law Angie live here in Ellensburg); and me for a week of skiing back at Big Mountain. Jordan will be bringing her husband, Israel, for his first time on skis.
Jordan getting ready to hit the slopes at 2 year 8 months.
Gerik will be taking his first formal ski lessons this year through their adaptive ski program. That should be very interesting. We checked it out last year and were very impressed with how the volunteers worked with participants with various abilities. Skiing is something that my parents did in high school and continued with us as kids. We always took ski vacations with extended family. If I remember correctly it was the only thing I could get away with skipping school for. Michelle and I were giving Jordan advice on how to help Israel learn to ski. Michelle pointed out that her first experience was me trying to give her a lesson on a hill she considered way too steep. She remembers sliding most of the way down just to get off the hill. Apparently after she recovered, professional lessons were purchased and went much better. Not sure that is how I remember it, but what are you going to do? I think Jordan has decided that a professional lesson would be the way to go. Seems like taking the easy way out to me. -Rolf P.S. You can contact me at 509 925-9851 or 800 858-2427, my cell 509 899-0120, or email Rolf@Jerrols.com.
Your Furniture Showroom You now have access to a Furniture Showroom for your home office and business. It will feature chairs, desks, reception area furniture, bookcases and file cabinets from Hon and Lorell. The Room is no longer available for rent and has been converted into a place you can try out some of the options we can help you with. Our furniture comes overnight and you can have it delivered and assembled. The Showroom is open 8 to 8 weekdays and 9-6 on weekends. There are literally 1,000’s of items available to you overnight.
Sit to Stand Desk Options Sit-to-Stand desks and risers are the perfect way to increase your circulation, comfort and productivity. Three options in the showroom for you to try right now! Adjustable desk risersThis allows you to sit or stand while you work at your existing desk. The deluxe version has room for two monitors. The Deluxe $299.99 ergonomic keyboard tray moves Basic $199.99 up and down with the desk and moves out/in for the most comfortable position. Height adjustments from 6-1/2" up to over 16-3/10" above your desk allow a comfortable standing position. The deluxe version has paddles in the front for user-friendly operation. The gas springs on these will allow you to easily move the desk up and down, even with your computer equipment. The riser is fully assembled for use right out of the box. Electric sit/stand deskIt adjusts quickly, smoothly and quietly with a gentle push of a button. You can save four custom height levels for different users. It adjusts from 24" to 50" high. Maximum capacity is 275 lb. You can choose a desktop from 48” x 24” up to 72” x 30”.
Valentines Day February is a great time to let you know how much we love having you as our client. Twelve ways we show our love1. Real people answer the phone 2. Deliver your orders with our own Team 3. Put your orders away for you (if you’ll let us!!) 4. Take away all the packaging from your orders 5. Pick up and recycle your old batteries, toner and ink cartridges 6. Pick up your returns and defective items 7. Smile when we answer the phone 8. Ask how we can improve with a monthly delivery survey 9. Offer virtually everything you need to provision you business 10. Price match with the Big Box stores 11. Offer you 8 different ways to place your orders 12. Send you a newsletter
Starts as low as $860.99 Pictured with optional monitor arm
January Customer Service Champion Announced
Corrie’s Craft of the Month Popsicle Stick Hexagon Shelf
US Bank, Downtown Branch, has been selected as the Customer Service Champion for the month of January. You can read the post about US Bank at the website below or on the Kittitas County Customer Service Facebook page.
This is the first time an entire business has won the award and they all received a treat from Winegar’s as well as a certificate to recognize their accomplishment. We encourage you to submit your nominations and stories about amazing customer service you have received at www.KCCustomerService.com for the next Champion of Customer Service award.
Submit Your Nominations Online at www.KCCustomerService.com
Follow Nominations on the Facebook Page at-
Kittitas County Customer Service We need you to post stories about great service you receive here in Kittitas County and beyond. Every May, there will be the Best in Customer Service Award Banquet, where the best of the monthly Customer Service Champions from the past year will be recognized and the posts from the past year will be made into a book.
With Valentine's Day right around the corner why not give something that will last!! This cool hexagon shelf is perfect for displaying a picture of you and your valentine, a candle, or even a cute little plant. (I am terrible with plants and they all seem to die in my presence. So now, this plastic succulent can be displayed all year round) All you need is: Popsicle sticks (I used 102 of the small ones) Tacky glue Template (optional) you can get one in the store! 1. Using 3 popsicle sticks, start by laying down 3 sides of your hexagon. (Every other of the 6 sides) Put a drop of glue on each end of the 3 popsicle sticks. Take 3 more popsicle sticks and overlap them on top of the first 3 popsicle sticks. (Completing all 6 sides of your hexagon) 2. Continue adding drops of glue and popsicles sticks until you've reached the desired height for your shelf. Mine is 16 popsicle sticks high. 3. Let it dry overnight. Optional: You might want to paint or stain your shelf. I decided not to because I liked the variety of shades from the popsicle sticks. Hope you have fun making this and a wonderful Valentine's Day! -Corrie Ihrke You can reach Corrie at Corrie@Jerrols.com
111 E University Way Ellensburg, WA 98926 (509) 925-9851 • 800 858-2427 Info@Jerrols.com www.Jerrols.com
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Take the Jerrol’s Full Service Love You Up QuizDid you know that you have access to all the following service for FREE
Help you create a custom online favorites list for quick and easy ordering Help you create a custom hard copy order form for faxing, emailing or calling Upgrade your bathroom and janitorial dispensers for FREE Install your dispensers for FREE Organize and label your office and janitorial storage areas Help you create office furniture floor plans Monitor inventory levels and place reorders for you Automatically reorder items on a set schedule During deliveries
Put your order away for you Pick up your old batteries, toner, and ink cartridges for recycling
If you are interested in any of these FREE services call, email, fax or let us know the next time you get a delivery (509) 925-9851● 800 858-2427 ● Order@Jerrols.com ● Fax (509) 962-2131