Celebrating Our 69th Year in Business
November 2016
“Your Jerrol’s Journal” Our Iron Clad Guarantee: If you ever wait in line longer than 4 minutes, we will give you $20 on the spot!! Help Us to Improve!.......If we fail to meet your expectations in any way please call me, Rolf Williams, on my direct line at (509) 899-0120 111 E University Way ● Ellensburg, WA 98926 ● Phone: (800) 858-2427 ● (509) 925-9851 ● Fax (509) 962-2131 ● www.Jerrols.com
Fall Wrap Up
Table of Contents… Fall Wrap Up.................................... Page 1 Holiday Book Catalog...................... Page 2 The Perfect Gift................................ Page 2 Customer Service Champion............ Page 3 Craft of the Month............................ Page 3
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Holiday Hours Wednesday 23rd- 8 am to 6 pm Thanksgiving- Closed Friday 25th– 10 am to 5 pm ______________________________
Rent The Room at Jerrol’s ► ►
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Over 1,000 sq. feet and can hold up to 70 people Available from 9 am to 7 pm Weekdays and 9 am to 6 pm Weekends. Has complete audio & visual equipment Comes with tables and chairs Completely secure, you can leave your laptops and personal items in The Room overnight or during breaks Sink and counter with coffee pot Winegar’s is just down the hallway to help with your snack and beverage needs.
Room rates are $100 for the first hour and $50 for each additional hour.
This spring I was complaining about all the weeds in our garden and what a pain it was to get ready to plant our tomatoes. Last weekend we did one more batch out of the garden, and we will probably get up to two more before we are done. We are already at a household record of 79 jars. That means we get to eat two a week!!! They are super good with the Camo Chef Seasoning we have in the store. This has been a banner year for the Williams’ household food preservation efforts. We did all those tomatoes (which by the way we only grew about half of ourselves), our own peaches, pears, and a bunch of corn from Gibson fruit, which is just down the road from us. The totals arePeaches - 20 Quarts Tomatoes - 79 Quarts & counting Pears - 38 Pickled Beats - 2 Quarts Corn (frozen) - 20 Quarts Apricot Jam - 20 Pints I normally man the stove and Michelle deals with prep and stuffing the jars. This year the pears about killed me. I helped peel; and after just one batch, I ended up having to go to the chiropractor—twice—to recover. Then, the next weekend I managed to stick my arm into some steam and I am still showing the damage from that. Maybe next year we will skip the pears….
Full days are $300. More information and availability are online at
TheRoom.Jerrols.com
-Rolf P.S. You can contact me any time at 509 925-9851 or 800 858-2427, my cell 509 899-0120, or email Rolf@Jerrols.com.
Holiday Book Guide
The Perfect Gift for
This year’s 2016 Holiday Book Catalog is tucked in with your newsletter. It is full of all kinds of ideas for you and those on your shopping list. We have all of these books on display in the store to check out. One tip you might try is to leave the catalog out during Thanksgiving and take notes on what books people find interesting. Easy way to get your holiday shopping done.!! _________________________________
Knudson Lumber’s Holiday Ladies Night Out Thursday, November 17th starting at 6pm You will find us at this year’s Holiday Ladies Night Out showcasing: Junior Kits for kids Adult Coloring Books Woodwick and other Candles Scarves FREE food samples All at this “Ladies” only event hosted for the fourth year by Knudson Lumber at 1791 Vantage Hwy. There will be prize giveaways every 15 minutes, specials from us, Knudson’s and other select local businesses. The also have wine, food and lots of demonstrations. It’s a great way to kick off the holiday season and it’s FREE!!
4 Years and Up - $19.99 Junior Kits: Model kits with a special twist! Winner of the 2016 ToyAwards Junior Kits let children as young as 4 discover the world of models. There are five vehicle models that are sure to inspire young constructors. All models are designed with realistic features and include a wealth of details. But best of all, the models are not just simply joined together, but need to be assembled using the screwdriver provided. The innovative screw mechanism enables the vehicles to be assembled in a child-friendly way without the need for force, as the sturdy components are simply inserted into each other and tightened using the large-size screws. This makes the models ideal for wild chases around the playroom. And an added bonus is that the use of screws and screwdrivers helps to promote young children’s fine motor skills. The Junior Kit models are built to 1:20 scale and are between 8 and 12 inches long. Once assembled they can be taken back apart time after time and the
October Customer Service Champion Announced Zack Reay of Troutwater Fly Shop has been selected as the Customer Service Champion for the month of October. Staci Powlison of US Bank made the post about Zach, which you can read at the website below or Kittitas County Customer Service Facebook page. Zack received gift cards to both Jerrol’s & Winegar’s as well as a certificate to recognize his accomplishment.
Corrie’s Craft of the Month Felt Coffee Cozy November is here!! I love all the rich colors and the beginning of the holiday season. Being thankful is such a wonderful way to start. Maybe you have some special people in your life that you want to say, "thank you" to and here is a great way to do it. Coffee Cozies! A cute way to decorate your yummy drink cups. Put the cozy on an empty cup and add a hot chocolate mix or maybe a favorite tea, or even a Winegar's gift card!! Here's what you'll need: Felt (2-3 colors) Velcro (I used the circles) Scissors Hot glue An empty coffee cup (16oz)
This was the fourth month the award was given and we encourage you to submit your nominations and stories about amazing customer service you have received at www.KCCustomerService.com for the next Champion of Customer Service award.
Submit Your Nominations Online at www.KCCustomerService.com
Follow Nominations on the Facebook Page at-
Kittitas County Customer Service We need you to post stories about great service you receive here in Kittitas County and beyond. Every May, there will be the Best in Customer Service Award Banquet, where the best of the monthly Customer Service Champions from the past year will be recognized and the posts from the past year will be made into a book.
1. Start by cutting out your cozy. I found a template online, but you can also just use a paper one from the coffee shop. (just unfold it and there's your template) 2. Next add the Velcro. Put a piece on the edge of one side of your cozy. Then put the opposite piece of Velcro right on top, with the adhesive side sticking up. Wrap your cozy around your empty coffee cup and align the edges so the sticky side of the Velcro aligns with the felt. 3. Decorate your cozy. Here's where you get to be creative. Cut out shapes, (I will put the acorn template on craft of month table @ Jerrol's) cut out words, I even attempted to embroider words on mine. Use one color or many colors. Then hot glue all your pieces into place! There you have it! Fast and fun, for people you care about. Speaking of people we care about, thank you, dear readers. You are the best clients in the world!! -Corrie Ihrke You can reach Corrie at Corrie@Jerrols.com
111 E University Way Ellensburg, WA 98926 (509) 925-9851 • 800 858-2427 Info@Jerrols.com www.Jerrols.com
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A Few Comments From Our Clients “We are planning a trip to Mexico and wanted a few small gifts. We bought four expandable cursor pens, local soup mix, some skeleton stickers for a child and scarf with decorative skulls--we've visiting during Day of the Dead so they seemed appropriate. Didn't expect to find all these items at Jerrol's”
-Gary Cummisk - Rewards Member “Jerrol's is a great place to shop! They have such great customer service. They even try to match the prices you find at big name stores, like Office Depot. Sometimes,you can even find some items cheaper at Jerrol's! The best office supply store ever!”
- Emily V. - Yelp Review “Everything about this store is perfect would not want to change a thing. This is why I choose to live in a small town setting the business and there staff are out of this world they want to help in any way they possibly can.”
- Judy B. - Yellow Pages Review