D E PA R T M E N T O F E M E R G E N CY M E D I C I N E
New Faculty Orientation
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Our Team
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3
Emergency Medicine at a Glance
Diversity, Equity, and Inclusion
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Clinical Innovation and Population Health
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Education
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Patient Experience, Quality, and Safety
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Affiliations
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Divisions
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Chairs
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Site Leadership
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Administration and Finance
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Clinical Operations
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Research
Contents
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Benefits
22
Communications Toolkit
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TIAA
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FAQ – Leave and Absences
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FAQ – Direct PLUS Loans for Parents (Parent PLUS Loans)
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FAQ – Mount Sinai Parent
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Notes
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CME and Professional Expenses Policy
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Employee and Student Resources
Our Team
Emergency Medicine at a Glance The Department of Emergency Medicine at the Icahn School of Medicine at Mount Sinai is committed to excellence in emergency clinical care, innovative research, and comprehensive quality education. As an integrated network within the Mount Sinai Health System, we are comprised of hospital-based emergency departments, urgent care centers, and affiliated partnerships with New York’s public health care system. As one of New York City’s lead front line institutions, we serve a vast and diverse community. We provide quality care in trauma, critical care, geriatrics, and pediatric emergency services. We firmly stand in united solidarity for diversity, equity, and inclusion.
500,000
Annual ED visits within Mount Sinai Health System
240
Emergency Medicine physicians and more than 100 PAs and NPs
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6
Emergency Departments
Virtual
Urgent Care Centers
Urgent Care
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EMERGENCY DEPARTMENTS 1
Mount Sinai Beth Israel 281 First Avenue New York, NY 10003
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Mount Sinai Brooklyn 3201 Kings Highway Brooklyn, NY 11234
AFFILIATES Th e B ro n x
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One Gustave L. Levy Place New York, NY 10029
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Mount Sinai Queens 25-10 30th Avenue Long Island City, NY 11102
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NYC Health & Hospitals/Elmhurst 79-01 Broadway Queens, NY 11373
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NYC Health & Hospitals/Queens 82-68 164th Street Queens, NY 11432
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Richmond University Medical Center 355 Bard Ave Staten Island, NY 10310
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3 1 The Mount Sinai Hospital
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1
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Ma n h att a n
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1
Mount Sinai Morningside 1111 Amsterdam Avenue New York, NY 10025
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Queen s
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6 Mount Sinai West
1000 Tenth Avenue New York, NY 10019
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7A Mount Sinai South Nassau One Healthy Way Oceanside, NY 11572
7B Mount Sinai South Nassau
Freestanding Emergency Department at Long Beach 325 E. Bay Drive Long Beach, NY 11561
URGENT CARE CENTERS A
B
C
D
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Mount Sinai Doctors-Urgent Care Inwood 5030 Broadway New York, NY 10034 Mount Sinai Doctors-Urgent Care UWS 638 Columbus Ave New York, NY 10024
B ro o kly n
2
St aten Isla n d
LongIsland, Island,NY NY Long
Mount Sinai Express Care One Gustave L. Levy Place New York, NY 10029 Mount Sinai Urgent Care Union Square 10 Union Square E New York, NY 10003
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Mount Sinai Doctors-Urgent Care Brooklyn Heights 300 Cadman Plaza West Brooklyn, NY 11211
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Mount Sinai Queens Express Care 23-22 30th Rd Astoria, NY 11102
77orem A 7B
ipsum
Chairs | Department of Emergency Medicine Dr. Brendan G. Carr is Professor and System Chair of the Department of Emergency Medicine at the Icahn School of Medicine at Mount Sinai and for the Mount Sinai Health System. Dr. Carr is committed to aligning emergency medicine’s research, education, and clinical portfolio across the enterprise. Dr. Carr’s academic work has focused on building regional systems of emergency care by developing system solutions that improve access to acute care delivery. He trained in emergency medicine and then completed fellowships in surgical critical care as well as in health policy research. Brendan Carr, MD Chair, Department of Emergency Medicine Professor and Endowed Chair
He has been continuously funded by the NIH since training, has authored 150 publications, and previously served as a Senior Advisor on emergency care within the U.S. Department of Health and Human Services. He is an elected member of the National Academy of Medicine.
Dr. Yvette Calderon is Professor and the Site Chair for Mount Sinai Downtown for the Department of Emergency Medicine at the Icahn School of Medicine and Mount Sinai Health System. She is also Co-Chair of the Faculty Diversity Council. Dr. Calderon is a clinician, researcher, teacher, and mentor. She developed the first multimedia-based HIV testing and counseling program. Her clinical research at Mount Sinai Beth Israel focuses on screening interventions, best practices, and linkage to care models targeting patients with hepatitis C and HIV infection. She has received funding from NYCDOH and the NIH. Yvette Calderon, MD, MS Site Chair, Mount Sinai Downtown Professor
Dr. Calderon has previously served in various leadership roles as the Chief of Emergency Services and the Interim Chief Medical Officer at NBHN. Dr. Calderon is a board member of the American Board of Emergency Medicine and chair of their Diversity, Equity, and Inclusion committee.
Dr. Eric Legome is Professor and the Site Chair for Mount Sinai West and Morningside for the Department of Emergency Medicine at the Icahn School of Medicine and Mount Sinai Health System. Dr. Legome leads the EM system Academic Affairs portfolio. Dr. Legome’s career has focused on education, mentorship, and leadership in large academic programs. His scholarship covers clinical operations and traumatic emergencies. He has led EDs at Kings County Hospital and St. Vincent’s Hospital Manhattan, and formerly served as residency director at NYU/Bellevue and APD of the Harvard MGH/BWH EM residency. Eric Legome, MD Site Chair, Mount Sinai Morningside and West Vice Chair, Academic Affairs Professor 4
Dr. Legome is active nationally in emergency medicine, including serving as Chair of the ACEP Continuous Certification Committee. He has spoken and written extensively on the care of the injured patient. He is an editor of multiple texts focusing on the interdisciplinary response to traumatic injuries.
Andy Jagoda, MD Chair Emeritus Chief Academic Officer Professor
Andy Jagoda, MD, FACEP, is Professor and Chair Emeritus of Emergency Medicine at the Icahn School of Medicine. He trained at Georgetown University; he spent 13 years in the Navy serving in Desert Shield / Desert Storm for which he received a Navy Commendation Medal for “meritorious service”. He came to Mount Sinai in 1995 and is internationally recognized for his involvement in EM education, and for his work in the area of neurologic emergencies and practice guideline development. He has co-edited or authored 20 books including Rosen’s Textbook; he is the Editor-in-chief of a NLM indexed monthly publication, Emergency Medicine Practice. Dr. Jagoda is a member of the Executive Committee of the Brain Attack Coalition at the NINDS and on the Advisory Board of the Brain Trauma Foundation. Dr. Jagoda was inducted as a “Master Educator” into the Mount Sinai Institute for Medical Education in 2009; received the 2011 Mount Sinai Alumni Association “Achievement in Medical Education” award; in 2011 he was presented with the NYACEP “Physician of the Year Award”; in 2015 he received a Mount Sinai Alumni Jacobi Medallion; in 2017 he received the “Distinguished Service Award” from AACEM, and in 2018 he received the “Philanthrophy Award” from SAEMF. In 2021, Dr. Jagoda received the Mount Sinai Alumni “Lifetime Achievement Award”, and in 2022 he received the NYACEP “Leadership Award”.
Dr. Lynne D. Richardson is Professor of Emergency Medicine, Population Health Science and Policy, and founding Co-Director of the Institute for Health Equity Research at the Icahn School of Medicine at Mount Sinai. Dr. Richardson is a practicing emergency physician and a nationally recognized expert in health services research, focusing on access to care and health care disparities. She is a member of the National Academy of Medicine, Chair of the Health Services: Quality and Effectiveness Study Section at the NIH, and a member of the New York City Board of Health. A native of Harlem, New York, Dr. Richardson attended the Massachusetts Institute of Technology and the Albert Einstein College of Medicine, and she completed her residency in Emergency Medicine at Jacobi Hospital. Lynne Richardson, MD Co-Director, Institute for Health Equity Professor
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Site | Physician Leadership
Ugo Ezenkwele, MD
Erick Eiting, MD, MPH
Deborah Dean, MD, MS
Michael Redlener, MD
Chief, Mount Sinai Queens Professor
Medical Director, Mount Sinai Beth Israel Associate Professor
Chief, Mount Sinai Brooklyn Associate Professor
Medical Director, Mount Sinai West Associate Professor
Jay Itzkowitz, MD
Kaedrea Jackson, MD, MPH
Judah Sueker, MD
Joseph Feldman, MD
Chair, Mount Sinai South Nassau
Medical Director, Mount Sinai Morningside Associate Professor
Medical Director, The Mount Sinai Hospital Assistant Professor
Medical Director, Urgent Care Professor
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Site | Nursing Leadership
Seated from left: Robert Lynch, RN, MSB; Robin Ferrer, RN, VP; Jenna Meyer, RN, BSN, MBA, MSH; Jill Frick, MSN, RN, CEN, MSW Standing from left: Anthony Duncan, RN, MSM; Kaleena Soorma, MS, BSN, RN, MSBI; Jonathan Nover, RN, MSQ
Site | Administrative Leadership
Delon Dorset
Monica Dent
Joan Cardell
Susie Stefko
Audra Evans
Mount Sinai Queens
Mount Sinai West
Mount Sinai Beth Israel
Mount Sinai Brooklyn
The Mount Sinai Hospital
Josef Lehmkuhler
Joshua Jerome
Mount Sinai Morningside
Urgent Care
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Departmental Portfolio | Administration and Finance
Beth Yagoda, MBA
Marialisa Martinez
Kevin Gorman
Latesh Marshall
Mitali Thakore
Vice Chair, Administration and Finance
Director, Revenue Cycle
Senior Director, Finance
Assistant Director, People Operations
Senior Process Data Analytics Improvement Manager Assistant Professor
Alexis Zebrowski
Departmental Portfolio | Clinical Operations Emergency Medicine focuses on the day-to-day operations that enable us to provide the best care for our patients and optimize workflow for our frontline staff. Our goal is to standardize leading practices and strive for consistency so we can provide an optimal experience for our patients and staff.
Jolion McGreevy, MD, MBE, MPH Vice Chair and Vice President, Operations, Emergency Medicine, Associate Professor
Robin Ferrer, MBA, MSN, RN Vice President, Emergency Services
Departmental Portfolio | Research
Roland (Clay) Merchant, MD
Lisa Allen, PHD, MPH, MPA
Stuart Politi
Vice Chair, Research
Senior Manager, Research
Associate Director, Research
The Emergency Medicine Research portfolio performs rigorous, innovative, and collaborative research. Our mission is to provide research training for all learners, and continuous professional growth and development for research faculty and staff members across the Department of Emergency Medicine. We strive to promote integrated scholarly inquiry, research productivity, and acquisition of internal and external funding to support departmental research and training activities. We welcome new faculty to be engaged in research commensurate with their interests and career goals. 8
Departmental Portfolio | Diversity, Equity, and Inclusion Diversity, Equity, Inclusion. Social Justice. They’re more than just words for us. They’re the hard-and-fast principles guiding how our Emergency Departments build our teams, cultivate leaders, and create a culture that’s the right fit for every person inside it. Together, we will find a holistic way to serve our communities and ensure patient-centered care.
Ugo Ezenkwele, MD Vice Chair, Diversity, Equity, and Inclusion Professor
Departmental Portfolio | Clinical Innovation and Population Health The Clinical Innovation and Population Health portfolio serves as an essential bridge between Emergency Medicine and key aspects of the Mount Sinai Health System, including Ambulatory Medicine, Case Management and Care Coordination, Population Health, Informatics, and health care delivery system strategy. This team oversees the Department’s virtual care strategy, is developing the digital patient journey in partnership with key Health System stakeholders, and is driving innovative acute care delivery across the Health System.
Nicholas Gavin, MD, MBA, MS Vice Chair, Population Health and Clinical Innovation Senior Faculty
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Departmental Portfolio | Education
Bret Nelson, MD
Mia Aguayo, MS
Elaine Rabin, MD
Chen He, MD
Vice Chair, Education Professor
Education Manager
Program Director, Emergency Medicine Residency at The Mount Sinai Hospital and Elmhurst Associate Professor
Program Director, Emergency Medicine Residency at Mount Sinai Morningside and West Assistant Professor
The Emergency Medicine Education portfolio includes undergraduate (clerkships and electives for medical students), graduate (two residency programs), and postgraduate (fellowship and continuing medical education) training. We have a diverse team collaborating on curriculum design and implementation, simulation, assessment and feedback tools, and scholarship, all in the pursuit of driving innovation in training.
Fellowships Ultrasound Fellowship
Mount Sinai Morningside-Mount Sinai West
Simulation Fellowship
The Mount Sinai Hospital/Elmhurst
Simulation and Medical Education Fellowship
Pediatric Emergency Medicine Fellowship
Health Care Leadership Fellowship
Clinical Research Fellowship
Sports Medicine Fellowship
Disaster Preparedness Fellowship
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Residencies
Departmental Portfolio | Patient Experience, Quality, and Safety
Kaedrea Jackson, MD, MPH
Deborah Dean, MD, MS
Co-Vice Chair, Patient Experience, Quality, and Safety Associate Professor
Co-Vice Chair, Patient Experience, Quality, and Safety Associate Professor
Allison Dempsey, MSH, CPHQ Director, Patient Experience, Quality, and Safety
The Quality, Safety, and Patient Experience committee strives to standardize our practice and experience across sites, collaborates with other services, and aligns with Health System leadership. Just to name a few, our amazing teams are currently optimizing QI dashboards, developing service line policies, i.e., elopement, implementing new clinical practice guidelines, such as moderate sedation, and focusing on fine-tuning workflows for stroke patients. We are aiming to make the experience that our patients receive at all sites the same exemplary one we would want for our loved ones. These and so many other initiatives are currently underway and we look forward to input from our new faculty to help us evolve.
Departmental Portfolio | Affiliations
Stuart Kessler, MD
Johnathon Lebaron, DO
Dave A. Holson, MD, MPH
Vice Chair, Health & Hospitals
Chair, Richmond University Medical Center
Deputy Chief Medical Officer
Director, Emergency Medicine
NYC Health & Hospitals/Queens Assistant Professor
NYC Health & Hospitals/Elmhurst Associate Professor
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Divisions | Synergy in topical expertise.
Melto James Eliades, MD, MPH
Amie Kim, MD
Czer Anthoney Lim, MD
Assistant Professor
Associate Professor
Associate Professor
Co-Director, Global Health
Assistant Clinical Professor
Sports Medicine
Pediatric Emergency Medicine
John Cahil, MD
Co-Director, Global Health
Michael Redlener, MD
Chad Meyers, MD
Bret Nelson, MD
Ruben Olmedo, MD
Associate Professor
Assistant Professor
Professor
Associate Professor
EMS and Disaster Preparedness
Emergency Critical Care
Emergency Ultrasound
Toxicology
Learn more about Divisions of Emergency Medicine
Christopher Strother, MD Associate Professor Simulation
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Benefits
You don’t have to go it alone We’re here to help you prepare for your future
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Advice and education tailored to your needs No matter where you are in life, a session with a financial consultant—by phone or virtually—can help you create a plan for your goals. Both are highly secure and private. Age doesn’t matter: Consultants can help you regardless of where you are in your career or life, whether you’re just starting out or ready to retire. Consultants have expertise: TIAA financial consultants are familiar with the ins and outs of your employer’s retirement program. They can also offer personalized advice* and education based on your retirement goals and objectives, review income options, and discuss many other retirement planning considerations. You can include all of your assets: TIAA financial consultants can also take into consideration additional assets outside of the retirement plan. This can include your spouse’s/partner’s savings for a more comprehensive review—you can even have them join you at the meeting. Take advantage and schedule a virtual counseling session today. Call TIAA at 888-210-3992, weekdays, 8 a.m. to 10 p.m. (ET). Or scan the QR code below.
Patricia Lee, Field Advisory Consultant patricia.lee@tiaa.org
TIAA.org/mountsinai
Schedule a meeting today. It’s at no additional cost to you. 14
Erase your debt, advance your dream The path to reducing your monthly student loan payment and working toward loan forgiveness could be getting much easier. That’s because you have access to a robust solution that helps you find the best federal repayment and forgiveness programs for your financial situation.
For employees of Mount Sinai Brought to you by TIAA and powered by Savi, this tool helps strengthen your financial footing in the short term, and positions you for student loan forgiveness. W
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WHAT CUSTOMERS SAY ABOUT SAVI
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Questions: monica.terry@mountsinai.org
At TIAA, we’re committed to helping you stay in control of your finances at all stages of life. We’re in your corner when it comes to student debt—and for the long haul.
Visit TIAA.org/mountsinai/student to calculate your savings 15
FAQ | Direct PLUS Loans for Parents (Parent PLUS Loans) •
– Disbursed October 1, 2018 to October 1, 2019 Loan Fee: 4.248%
What is a Parent PLUS loan? •
•
Direct PLUS Loans are federal loans that graduate or professional students and parents of dependent undergraduate students can use to help pay for college or career school. A Direct PLUS Loan is commonly referred to as a “Parent PLUS Loan” when made to a parent, and as a “Grad PLUS Loan” when made to a graduate or professional student.
What are the basic rules? •
Be the biological or adoptive parent (or in some cases, the stepparent) of a dependent undergraduate student enrolled at least half-time at an eligible school;
•
not have an adverse credit history (unless you meet certain additional requirements);
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and meet the general eligibility requirements for federal student aid. (Your child must also meet these requirements.) NOTE: Grandparents, unless they have legally adopted the dependent student, are not eligible to receive Parent PLUS Loans, even if they have had primary responsibility for raising the student.
How much can you borrow? •
The maximum PLUS Loan amount you can borrow is the cost of attendance at the school your child will attend, minus any other financial assistance your child receives. (The cost of attendance is determined by the school.)
What is the current interest rate? •
For Direct PLUS Loans first disbursed between July 1, 2019 and July 1, 2020: 7.08% (This is a fixed interest rate for the life of the loan.)
Other than interest, is there a charge for Direct PLUS Loans? •
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Yes, there is a loan fee on all Direct PLUS Loans. The loan fee is a percentage of the loan amount and is proportionately deducted from each loan disbursement.
The percentage varies depending on when the loan is first disbursed, for example:
– Disbursed October 1, 2019 to October 1, 2020 Loan Fee: 4.236%
Do I have to make payments on my loan while my child is still in school? •
If you request a deferment, you will not need to make payments while your child is enrolled at least half-time and for an additional six months after your child graduates, leaves school, or drops below half-time enrollment.
•
If the school your child is attending requires you to submit your request for a Parent PLUS Loan at StudentLoans.gov, you will have the option of requesting a deferment as part of the loan request process. You can also contact your loan servicer to request a deferment.
•
If you do not request a deferment, you will be expected to begin making payments after the loan is fully disbursed (paid out). – During any period when you are not required to make payments, interest will accrue on your loan. – You may choose to pay the accrued interest or allow the interest to be capitalized (added to your loan principal balance) when you have to start making payments. Your loan servicer will notify you when your first payment is due.
Are repayment plans available for Parent PLUS Loans?
Can your Parent PLUS Loan ever be forgiven, canceled, or discharged?
•
Yes, there is a loan fee on all Direct PLUS Loans. The loan fee is a percentage of the loan amount and is proportionately deducted from each loan disbursement.
• FORGIVEN: If you are seeking Public Service Loan Forgiveness (PSLF), you will need to repay your loans under an income-driven repayment plan.
•
The percentage varies depending on when the loan is first disbursed, for example:
•
Parent PLUS borrowers are eligible for the following repayment plans: – Standard Repayment Plan – Graduated Repayment Plan – Extended Repayment Plan NOTE: Parent borrowers can become eligible for an additional repayment plan, the Income-Contingent Repayment (ICR) Plan, by consolidating their Parent PLUS Loans into a Direct Consolidation Loan. – If you are seeking Public Service Loan Forgiveness (PSLF), you will need to repay your loans under an income-driven repayment plan. – The ICR Plan is the only income-driven repayment plan available to Parent PLUS borrowers. To repay your Parent PLUS Loans under the ICR Plan, you must first consolidate the loans into a Direct Consolidation Loan.
As a Parent PLUS borrower, can you transfer responsibility for repaying the loan to your child? •
No, a Direct PLUS Loan made to a parent cannot be transferred to the child. You, the parent borrower, are legally responsible for repaying the loan.
Can you cancel the loan if you decide that you don’t need it or you need less than the amount offered? •
Yes. Before your loan money is disbursed, you may cancel all or part of your loan at any time by notifying your child’s school.
•
After your loan is disbursed, you may cancel all or part of the loan within certain time frames. Your promissory note and additional information you’ll receive from the school will explain the procedures and time frames for canceling your loan.
– The Income-Contingent Repayment Plan is the only income-driven repayment plan available to Parent PLUS borrowers, and to repay your Parent PLUS Loans under the ICR Plan, you must first consolidate the loans into a Direct Consolidation Loan. – However, you will not receive credit toward PSLF for any payments you made on your loans before they were consolidated. Only qualifying payments made on the new Direct Consolidation Loan will be counted toward the 120 payments required for PSLF. • CANCELED/DISCHARGED: As with loans made to students, a Parent PLUS Loan can be discharged if you die, if you (not the student on whose behalf you obtained the loan) become totally and permanently disabled, or if your loan is discharged in bankruptcy. – Your Parent PLUS Loan may also be discharged if the child for whom you borrowed dies. – In addition, all or a portion of a Parent PLUS Loan may be discharged in any of these circumstances: •
The student for whom you borrowed could not complete his or her program because the school closed.
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Your eligibility to receive the loan was falsely certified by the school.
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Your eligibility to receive the loan was falsely certified through identity theft.
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The student withdrew from school but the school did not pay a refund of your loan money that it was required to pay under applicable laws and regulations.
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CME and Professional Expenses Policy
Effective January 26, 2022
Background
Travel
This departmental policy is superseded by any hospitalwide policies. Please see the Mount Sinai Health System Travel and Meal Policy for further details on travel and meal reimbursement. Continuing medical education (CME) consists of educational activities that serve to maintain, develop, or increase the knowledge, skills, and professional performance and relationships that a physician uses to provide services for patients, the public, or the profession. To that end, the Department of Emergency Medicine provides this policy for the use of CME funds utilized by faculty and PAs.
COVID-19 has greatly impacted system-wide travel policies. The most current travel policy can be found here:
Each site will be responsible for administrative oversight, processing, and implementation of this policy. CME funds may be used for approved travel, educational items, dues, licenses, and professional memberships as described below:
Funding CME expenses are accounted on a calendar year basis; unused funds may not be carried over to the next year. Funds are prorated for faculty or PAs designated as parttime (based on percent FTE) and anyone working less than one year based on sabbaticals, or start/end dates (parental leave or other leaves of absence excluded). Funding amount may vary year to year depending on the department and institutional finances. CME expenses for a calendar year must be claimed in the same year; they cannot be borrowed against the following year’s allotment. For 2022, clinical faculty are allotted $4,500 for the calendar year (January through December), PAs and non-clinical faculty are allotted $3,000 for the calendar year, and fellows are allotted $3,000 for the academic year (July through June). All CME conferences for fellows must be approved by the fellowship director prior to submission in Sinai Central. If a fellow is accepted to present at a pre-approved meeting, they will be allowed to travel. CME funds may be used for licenses, registrations, DEA registration, professional memberships, and subscriptions for educational material, as well as conferences covering emergency medicine topics. Please note, if approval is not received in advance, conferences will be funded by the employee and not through the CME account. If you are not sure if something can be reimbursed, or what your current CME balance is, please confirm before making purchases! Moonlighting dollars cannot be transferred into CME accounts.
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https://www.mountsinai.org/about/covid19/staffresources/policies When travel restrictions ease, we can resume our prior standing policies and definitions. CME includes all travel that falls within one of these two categories: national travel or foreign travel. National travel is all travel within the United States, Canada, and U.S. possessions and territories. A complete list of all domestic travel areas can be found on the School Travel Policy: Mount Sinai Health System: Travel and Meal Policy, #ACSA.2021a. All other travel is considered foreign; foreign travel is not generally reimbursed unless specifically approved in advance by the site Chair or Chief. Chiefs’ and Chairs’ CME/Professional Expenses above the contracted amount will be approved by the System Chair with money allocated for their professional needs based on departmental priorities and professional development. This will be handled on a case-by-case basis by the System Chair.
To ensure that all of your travel expenses will be reimbursed, the following procedures must be taken. Travel Request All school travel requests must be submitted for approval in Sinai Central prior to the start of your CME trip. Any travel taken without an online travel request will be denied. Travel requests should be submitted at least two weeks prior to the start of the trip by each faculty member. Please ensure that all proper signatures are obtained. Note that no reimbursement will be provided greater than the amount you submit in your request. Make sure you have provided yourself enough cushion in case expenses are larger than anticipated. Foreign travel requires prior written approval from your chief/chair. All CME conferences for fellows must be approved by the fellowship director prior to submission in Sinai Central. All conferences for PAs must be approved prior to submission. If approval is not received in advance, conferences will be funded by the employee.
Travel Vouchers Within 60 days of returning from your trip, a travel voucher must be completed by each faculty member in Sinai Central for reimbursement. Travel vouchers must include all scanned original receipts, original ticket stubs or boarding passes, and/or some other proof of payment. For any expenses paid by credit card, Finance requires a copy of that item on an itemized credit card statement. Hotel bills should be itemized. For example, in order to submit a hotel bill, the itemized hotel receipt plus the hotel charge on your credit card statement must be submitted. Meal receipts are no longer requested or reimbursed. There is a $70 per diem flat rate for each travel day, which does not require any further documentation. The following expenses are not reimbursable: •
First-class or business-class travel
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Cost incurred for failure to cancel a trip or a reservation
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Lost or stolen tickets, cash, or personal property
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Expenses not directly related to the purpose of the trip
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Travel insurance in excess of that provided by the Health System
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Spa or fitness charges
•
Minibar charges
For all travel covered by grants, please research ahead of time what is covered and allowable. Federal grants require travel on domestic airlines only. All other travel with other funding sources should follow the travel policy set forth by the Mount Sinai Health System Travel and Meal Policy, #ACS-A.2021a.
Academic Enhancements Individual CME may be used to subsidize up to $1,500 for article-processing fees for open access journals, as long as the faculty member is first or last author, and the journal is indexed in PubMed.
Additional CME time will be granted accordingly. Only one faculty member per oral presentation, poster, or paper will be funded to present that piece of work. Faculty will not be funded to present the same work at multiple conferences.
Professional Equipment Certain items required for professional performance may be purchased using CME funds. These include scrubs, work shoes, white coats, stethoscopes, otoscopes, ophthalmoscopes, protective eyewear, loupes, and webcams. Ultrasound machines may not be purchased using CME funds. Personal protective equipment such as respirators, reusable gowns, PAPRs, and CAPRs cannot be purchased using CME funds. Computers or tablets cannot be purchased with CME funds.
Attendance is encouraged for oral presentations, or presentations of posters/papers. If you have used all of your CME, these additional meetings will be reviewed and approved on a case-by-case basis up to $1,500 per meeting, with approval from your Chief or Chair. 19
A guide to mental, emotional, and spiritual help at work
Employee and Student Resources Center for Stress, Resilience, and Personal Growth Resilience training workshops, individual support, and treatment. App available on Sinai Central 212-659-5564 | bit.ly/MS-CSRPG
Employee Assistance Program Short-term counseling and referral 212-241-8937
Student and Trainee Mental Health Evaluation, treatment, and crisis intervention for students, postdocs, fellows, and residents 212-659-8805 | stmh@mssm.edu 24/7 Support and Crisis Hotline WellConnect connects you to trained behavioral health counselors any time of day 212-241-2400 1-866-640-4777 (school code: ICAHN)
ICARE Peer Support For all clinical emloyees and trainees Peer emotional support 212-241-8989
Louis Armstrong Center for Music and Medicine Daily individual and group sessions 212-844-8387 info@musicandmedicine.org
Spiritual Care Speak with a chaplain Mount Sinai Downtown 212-420-2759 The Mount Sinai Hospital 212-241-7262 Mount Sinai West 212-523-6920 Mount Sinai Morningside 212-523-2016 Mount Sinai Queens 718-808-7460 On-Call Line (nights and weekends) 212-241-7262
The Office of Well-Being and Resilience OWBR@mssm.edu | 212-241-5057
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Mount Sinai offers many resources to support your well-being and mental health: The Center for Stress, Resilience, and Personal Growth provides free, confidential behavioral health care to Mount Sinai staff, faculty, trainees, and students. Call 212-659-5564 or email MS-CSRPG@mountsinai.org. For students, postdocs, residents, and fellows at all campuses, Student and Trainee Mental Health provides free, confidential mental health evaluation and treatment (email STMH@mssm.edu or call 212-6598805) and WellConnect provides 24/7 phone support by trained counselors (call 212-241-2400). The Employee Assistance Program provides free, confidential short-term counseling services by licensed social workers to Mount Sinai employees and your covered dependents. For additional information or to make an appointment, call 212-241-8937. At the Center for Spirituality and Health, chaplains provide spiritual, religious, and emotional support to people of all beliefs. Call 212-241-7262. NYC Well is a program of the New York City Department of Health Mental Health Service that provides free, confidential mental health support. Speak to a counselor via phone, text, or chat and get access to mental health and substance misuse services. To reach NYC Well, text “well” to 65173, call 1-888-NYC-WELL, or visit their website at nycwell.cityofnewyork.us. For more resources, please visit www.mountsinai.org/about/covid19/staff-resources/ well-being/mental-health-psychosocial-support or see the infographic managed by the Office of WellBeing and Resilience.
About Mount Sinai Mount Sinai Health System https://www.mountsinai.org/about Icahn School of Medicine at Mount Sinai https://icahn.mssm.edu/about
FAQ | HR Benefits HR Benefits Center – 646-605-4620 Change of Address Sinai Cloud Self-Service https://ejis.login.us6.oraclecloud.com Name Change Sinai Cloud Self-Service https://ejis.login.us6.oraclecloud.com W-4 Updates and Other Tax Form Updates Sinai Cloud Self-Service https://ejis.login.us6.oraclecloud.com Direct Deposit Updates Sinai Cloud Self-Service https://ejis.login.us6.oraclecloud.com VPN https://itsecurity.mssm.edu/vpn-instructions/owa/vpn-step-1/
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Communications Toolkit We are the Department of Emergency Medicine at Mount Sinai. Our brand fits within the overall Mount Sinai Health System brand, along with some guidelines specific to our department. Here are starter tools for branding, editorial, and design to ensure that we communicate with a common, clear, recognizable voice.
Our Voice: We are the Department of Emergency Medicine at Mount Sinai. We refer to ourselves as the Emergency Department, Emergency Medicine Team, or ED Team. We write in first person, using pronouns such as we, ours, us. our team | our sites | our communities we are one department We are a part of the Mount Sinai Health System or after first use, the Health System. Our service line is Emergency Medicine, which is a proper noun. Our writing is factual, energetic, passionate, and presents an expert voice. Mount Sinai Brand Center: https://www.mountsinaibrandcenter.org/ •
Writing and Editing for Mount Sinai
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Mount Sinai Style Sheet and Spelling Guide
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PowerPoint Templates
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Zoom Backgrounds
Our Communications Structure: The Department of Emergency Medicine at Mount Sinai communicates through a centralized infrastructure of email groups. These groups are tools to communicate internally at each site, across the site, and with Health System collaborators. Groups represent our departmental, clinical, divisional, educational, research, and administrative portfolios. Handy Departmental Groups for Email: # EMFaculty
Emergency Medicine Faculty at Mount Sinai
# EMHR
Emergency Medicine Faculty and Staff Affairs
# EMBillingTeam
Emergency Medicine Billing Team (Rev Cycle)
# EMDivisionalLeadership
Emergency Medicine Division Leadership
# EMResearchLeadership
Emergency Medicine Research Leadership
# EMEducationLeadership
Emergency Medicine Education Leadership
# EMClinicalOperations
Emergency Medicine Clinical Operations Team
Emergency Medicine Communications Center: (Intranet) http://intranet1.mountsinai.org/epic/emcommunications.asp •
Emergency Medicine Groups
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Emergency Medicine Leadership and Team Directory
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Emergency Medicine Broadcasts and Templates
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EM Communications Broadcasts Broadcasts focused for the Department of Emergency Medicine will come from “EM Communications” or leadership directly. These include departmental, clinical, and informational broadcasts. These will be flagged as important. Health System broadcasts will always come from “Broadcast Notifications.” There are also broadcasts that come from our Digital Technology Partners team, formerly IT.
Our Communication Tools We use a variety of tools to communicate internally, both clinically and administratively. Here are some of these tools:
However, both traditional and social media can present traps for the unwary, so we have developed policies to help you navigate encounters with a reporter or media personnel, as well as to use social media without risking harmful or unprofessional behavior that may adversely affect your professional and personal image. For the sake of accuracy, patient confidentiality, and compliance with HIPAA and other laws and regulations, it is important that all faculty, staff, trainees, and students understand our policies, and follow them. Mount Sinai Newsroom: https://www.mountsinai.org/about/newsroom Mount Sinai Press Office: http://intranet1.mountsinai.org/marketing/home.asp
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Outlook (Email) | Desktop or Online Based
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Epic Secure Chat and Haiku
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MyMountSinai (Patient Messaging)
Social Media:
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Microsoft Teams, OneDrive, and SharePoint
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Zoom (By Request)
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FirstUp App (Mount Sinai Daily)
The Social Media Department strongly encourages all Mount Sinai Health System stakeholders to use social media for their marketing efforts and to actively participate online.
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Devices may include Zone Phones, Cisco Phones, Rovers, iPhones
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Use VPN and two-factor authentication to access the Mount Sinai Health System network from home.
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Always use corporate email or departmental tools to communicate about work. Never use personal email, and be aware when using personal devices.
Press and Media Inquires The Press Office handles all matters related to the press and can assist you with a wide variety of needs. The Press Office is available 24/7 by phone (212-241-9200) or email (newsmedia@mssm.edu). Always communicate with Emergency Medicine Leadership about press involvement.
Social media are internet-based applications that support and promote the exchange of user-developed content. Posting personal images, experiences, and information on these kinds of public sites poses a set of unique challenges for all members of the Mount Sinai community, including employees, faculty, house staff, fellows, volunteers, and students (collectively “personnel”). All personnel have a responsibility to the institution, regardless of where or when they post something that may reflect poorly on Mount Sinai. Mount Sinai Social Media HQ: https://socialmedia.mountsinai.org/ •
Social Media Policy and Guidelines
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Social Media Accounts and Requests
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Social Media Learning
The world of both traditional and social media is a complex one. The Mount Sinai Health System supports both a free press and the right of individual members of the Mount Sinai community to express themselves, and we believe that use of social media for professional purposes can be an important way to network and keep up with developments in your field.
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FAQ | Leave and Absences Health Insurance While I Am on Leave of Absence
More about NYS PFL:
Can I keep my health insurance while I am on a leave of absence?
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NYS PFL will run concurrent with FMLA (when you are not disabled).
Yes, while you are on an approved leave of absence you are covered by your health insurance benefits.
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While on FMLA/PFL, you will be paid your regular salary using your PTO days.
NOTE: While you are not being paid by Mount Sinai, health insurance deductions will continue to be made. When you return to work, your unpaid benefits deductions will be taken from your paycheck, in addition to deductions for your current coverage. Your benefit deductions will automatically be taken for the amount that is in arrears. Arrears are based on the number of pay periods that you were not paid by Mount Sinai.
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Once you have exhausted your earned PTO/vacation days, you will be eligible to receive weekly PFL payments from The Hartford in the amount of 67 percent of your salary but not above $1,068.36, which is the capped Average Weekly Wage in New York State (for 2022).
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NYS PFL can be taken for up to one year after the arrival of a new child or one year after placement in the home or to care for an ill family member.
Family Medical Leave Act (FMLA) What is FMLA? FMLA is the Family and Medical Leave Act, a federal law that allows you to take up to a 12-week unpaid leave of absence from work for your own serious illness, disability, or to care for an immediate family member. FMLA allows you to maintain your medical benefits and provides job security. To qualify for FMLA, you must have been employed for 12 months when the leave starts, and you must have worked 1,250 hours during that time. Who qualifies as an immediate family member under FMLA? The employee’s spouse, child, or parent qualifies as an “immediate” family member. If any one of the immediate family members has a serious medical condition, and you will be caring for them, you may qualify for FMLA.
Short Term Disability (STD) What is Short-Term Disability? •
NYS Short-Term Disability is a state regulation that allows Mount Sinai to pay you using your sick days while you are on leave of absence for your own illness or disability.
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The length of time for Short-Term Disability is dependent on the type of illness/surgery, recovery time required by your physician, and the approval of your leave of absence by The Hartford.
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STD for childbirth is generally from six to eight weeks, depending on the type of birth. However, disability may also occur prior to the birth, which would be additional time.
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While you are considered disabled (unable to work due to illness or injury), you will be paid your regular salary by using your earned sick days.
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If your sick days are exhausted prior to the end of your disability leave, you are eligible to receive STD payments of $170 per week from The Hartford.
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If you are enrolled in the Enhanced STD, you are eligible to receive 66.66 percent of your income, capped at $1,000 per week.
Can unused FMLA be carried over to future calendar years? No. FMLA starts the day the employee goes out on the qualified leave of absence and lasts for up to 12 weeks (or 60 days) of FMLA in a 12-month period from the date of the event. Unused FMLA for the one-year (12-month period) does not carry over to the next year(s).
New York State Paid Family Leave (NYS PFL) What is NYS Paid Family Leave?
What types of conditions qualify for STD?
NYS PFL (also referred to as PFL) is a state law that provides employees up to 12 weeks (as of 2021) of paid leave of absence that allows you to bond with a new child, care for a sick family member, or assist a family member when they are deployed abroad on active military duty. To qualify for PFL, you need to have worked 26 consecutive weeks and 20 hours or more per week. If you worked less than 20 hours per week, then you will qualify for PFL after 175 days of work. For a birth parent, once no longer considered “disabled” (unable to work due to illness or injury), you are eligible to take NYS PFL.
Short-Term Disability may cover the employee’s own pregnancy, or accidental injury or illness not related to work. STD insurance replaces a portion of the employee’s income.
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Am I eligible for both STD and FMLA at the same time? Yes. STD (paid) runs concurrent with FMLA (unpaid), provided you have met the qualifications for both STD and FMLA. You will be paid sick time during this period.
MSHS Paid Parental Benefit
How do I request to use the Paid Parental Benefit?
What is MSHS Paid Parental Benefit?
If an employee requests the conversion of sick savings days to Paid Parental days, Paid Parental leave shall run concurrently with Family Medical Leave Act (FMLA) and/or New York Paid Family Leave (NYS PFL) and can be taken continuously or intermittently. In order to be eligible for the Paid Parental Benefit, an employee’s request to convert the sick savings days must be made prior to the start of the Paid Parental leave via Sinai Cloud and the employee must complete a leave request with The Hartford.
Effective January 1, 2022, eligible full-time and part-time employees shall be entitled to convert up to 30 sick days from their sick savings bank (prorated for eligible part-time employees), if such time is available, to parental days to care for and/or bond with the newborn/child within one year of an eligible event. Employees must work 15 hours or more per week and have been employed at least one year prior to the eligible event (e.g., birth, adoption, surrogate, or foster care placement event) to be eligible for the Paid Parental Benefit. Eligible staff include: •
Non-union staff under the PTO program
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Faculty
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Associate physicians
The Hartford What is the role of The Hartford in the Leave of Absence (LOA) process? The Hartford will track claims and send notifications to the employee, leave coordinator, and the line manager or administrator for the employee. It is important that employees notify and update their supervisor/manager with their LOA status.
When can I use the Paid Parental Benefit? The Paid Parental Benefit must first be used concurrently with FMLA/PFL, except in rare circumstances where FMLA/PFL have been exhausted prior to the eligible event. In such circumstances, Paid Parental Benefit must first be used concurrently with either FMLA or PFL (if available), and then, if qualified, independently once FMLA and PFL have been exhausted.
Should I always contact The Hartford when I am taking a leave of absence?
What are the reasons for which the Paid Parental Benefit may be used?
What is the process to return to work after a medical leave?
1. To care for and/or bond with an employee’s newborn child within the first 52 weeks after the child’s birth; 2. To care for and/or bond with a child whom an employee has adopted or who has been placed in an employee’s foster care within the first 52 weeks after the adoption or placement.
Yes. Contact The Hartford by calling 888-714-4380 or visiting their website at https://abilityadvantage.TheHartford.com.
Return to Work Before you can return to work after a medical leave, you must confirm your return-to-work date with your manager and contact Employee Health Service (EHS). You must complete and submit to EHS a Medical Clearance Form. EHS will review the form and provide clearance for you to return to work for any absence more than three consecutive days. Upon approval, EHS will provide the Referral and Return to Work form for you to submit to your manager.
For questions regarding the leave process, please contact the following leave coordinator for your site: The Mount Sinai Hospital
Ashley Stephenson
ashley.stephenson@mountsinai.org
347-977-7785
Icahn School of Medicine
Gwynne Meacham
gwynne.meacham@mountsinai.org
646-483-9402
Mount Sinai Queens
Norma Calame
norma.calame@mountsinai.org
718-808-7716
Mount Sinai Beth Israel
Donnette Truss
donnette.truss@mountsinai.org
212-844-7679
Mount Sinai Brooklyn
Melanie Sacay
melanie.sacay@mountsinai.org
718-951-2767
Mount Sinai Morningside
Jekera Fleming
jekera.fleming@mountsinai.org
212-523-2001
Mount Sinai West
Jekera Fleming
jekera.fleming@mountsinai.org
212-523-2001
New York Eye and Ear
Donnette Truss
donnette.truss@mountsinai.org
212-979-4275
Elmhurst Hospital
Saika Khan
saika.khan@mountsinai.org
718-334-4847
Queens Hospital
Jasmine Estevez
jasmine.estevez@mountsinai.org
718-883-4008 25
FAQ | Mount Sinai Parent Mount Sinai Parent will provide faculty and staff with a forum to obtain support, education, and additional resources as they relate to being a working parent, as well as opportunities to network with fellow working moms and dads. Executive Sponsor: Jane Maksoud Parenting Portal
Pregnancy and Early Parenting Classes
This intranet web page, to be hosted by Human Resources, will serve as a portal for information about Mount Sinai-sponsored programs that would be of particular interest to working parents. Departments offering these services will be able to contact the Department of Training and Education to arrange links to their respective intranet sites.
Free and/or discounted classes for pregnant and parenting faculty and staff are offered. Topics to be covered include, but are not limited to, Childbirth Education, Breastfeeding Support, Infant Massage, Infant CPR, and Infant Nutrition.
Mount Sinai Parent Facebook Group All faculty and staff are invited to join the Mount Sinai Parent Facebook Group. On Facebook, search “Mount Sinai Parent.” (Please note: members will not be able to view your personal Facebook account if you have your privacy settings on.) This group serves as an online community for parenting-related announcements and functions as an additional venue for Mount Sinai parents to exchange information about available resources. “Meet and Greet” Large-scale open forums will be held at Mount Sinai two to three times per year, offering faculty an opportunity to learn more about programs offered, express their feedback about existing programs, and make suggestions about future offerings. New Mom Mentor Program Upon request, staff and faculty who are pregnant can be paired with a new mom who has “been there and done that.” Mentors offer individualized peer support during pregnancy, as well as preparation for maternity leave, and upon returning to work. Pregnancy and Early Parenting Group This group provides professional and peer support, as well as useful tips for pregnant women and new moms, with a particular focus on pregnancy and the transition back to work after maternity leave.
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Programs for Parents of School-Age Children Workshops and events will be held regarding topics of specific interest to parents of school-age children. Parent-Related Discounts The Recreation Office offers discounts for Mount Sinai Parent members to family-friendly shows, events, and services. Biannual Baby Shower Mount Sinai Parent will host a biannual “baby shower” event, where pregnant women and their partners can receive pregnancy-related information on topics such as childbirth classes, infant massage, safe car seat installation, and give members of Mount Sinai Parent an opportunity to congratulate parents on the new addition to their family. Kids of Mount Sinai Art Show The children of Mount Sinai faculty and staff can submit a piece of artwork (painting, drawing, or photography) to be displayed for two weeks in the GP West Atrium. A copy of the artwork will also be displayed on the flat-screen Employee Recognition display outside the cafeteria. Lactation Room Faculty and staff who are breastfeeding and require a private place to pump are welcome to use the Employee Lactation Room, which offers three hospital-grade electronic pumps and a sink to clean supplies. Need more information? Please contact the Division of Training and Education, Box 1270, 212-241-1944.
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D E PA R T M E N T O F E M E R G E N CY M E D I C I N E
Welcome
Emergency Medicine icahn.mssm.edu/emergencymedicine
