Union Council Profiling A tool for better planning & investment

4 Union Council Profiling A tool for better planning & investment For pro-poor planning & investment

March 2008

S.M. Khatib Alam Janet Gardener Muhammad Tariq

City District Government Faisalabad, Pakistan

This document is produced as part of the Strengthening Decentralised Local Government in Faisalabad (SDLGF) Project for the purpose of disseminating lessons learnt from the project. The views are not necessarily those of DFID or the City District Government Faisalabad (c) SDLGF March 2008 Parts of this case study may be reproduced for educational use, provided that such material is not printed and sold. The authors expect that, any material which is used will be acknowledged accordingly.

Layout & Designed at: FaizBakht Printers, The Mall, Jhang (Punjab) Pakistan.

VISION “Pre-empting Poverty, Promoting Prosperity”

MISSION STATEMENT “We will provide high quality services which compare with the best in the country. We will work with everyone who wants a better future for our District. We will establish an efficient, effective and accountable District Local Government, which is committed to respecting and upholding women, men and children’s basic human rights, responsive towards people’s needs, committed to poverty reduction and capable of meeting the challenges of the 21st Century. Our actions will be driven by the concerns of local people”

ACKNOWLEDGMENTS This case study is the culmination of efforts by a number of individuals from Government and the technical assistance team. Firstly it is important to thank all those who have cooperated with the team preparing this case study not only in the last few weeks but over the course of the last four years. They have been critical to the work and demonstrated what is possible to achieve in Government when the right set of conditions prevail.

We would also like to thank the communities and elected representatives of the district that assisted the SPU team in implementing this project and its various components.

The authors wish to thank Rana Zahid Tauseef, City District Nazim; Maj. (Retd.) Azam Suleman Khan, District Coordination Officer, and Dr. Tariq Sardar, EDO Finance & Planning for their valuable contribution in making this project a huge success.

We are also thankful to: Ch. Zahid Nazir, ex-District Nazim Faisalabad; Mr. Tahir Hussain, exDCO Faisalabad and Mr. Athar Hussain Khan Sial, ex-DCO Faisalabad for their valuable contribution to the success of this project.

We are further thankful to all CDGF employees (past and present) and CDGF partner departments but we would like to specifically mention by name Mr. Shabbir Ahmad Ch., EDO Community Development and Mr. Qari Zia ul Haq, Assistant Director Local Government and Community Development Department (ADLG & CD) for their efforts in successfully compiling the Union Council Profiles. We are also thankful to Town Nazims, Town Municipal Officers (TMOs), Town Officers (Planning & Coordination), Union Council Secretaries and data enumerators for their full support, cooperation and facilitation in collecting and completing the Union Council Profiles and Household Surveys.

We are thankful to all DFID Project Advisers and Management that have assisted in this project since its start and we would like to specifically thank Mr. Mosharraf Zaidi, Governance Advisor, DFID Pakistan; Mr. Wajahat Anwar, Deputy Program Manager, Accountability and Empowerment team, DFID Pakistan; Ms. Jackie Charlton, DFID; Mr. Alistar Moir, DFID Pakistan and Ms. Nighat-un-Nisa, DFID Pakistan for their continuous support and professional technical guidance since their involvement in 2004.

Our thanks are also to Dr. James Arthur and Dr. Richard Slater for their valuable inputs throughout the project.

We are thankful to Mehreen Hosain for proof reading the document and to all the SPU team members for their dedication, hard work and the many late hours spent designing, implementing and documenting the work of this project. These include: Nadir Ehsan, Mahmood Akhtar, Imran Yousafzai, Muhammad Shahid Alvi, Kashif Abbas, Ajaz Durrani, Farhan Yousaf, Muntazir Mehdi, Gul Hafeez Khokhar, Mirza Muhammad Ramzan, Muhammad Sharif, Sumara Khan, Humaira Khan, Saima Sharif, Maryam Ayub, Mubarak Ali, Noor Muhammad Khan, Nuzhat Hanif, Syed Sheraz Akhtar, all the master trainers and training associates of the Institute of Learning, GIS team members, all long and short-term international and national consultants.

FOREWORD The City District Government Faisalabad (CDGF) is committed to address poverty and social exclusion issues in the District. This commitment has been translated into CDGF’s vision “Pre-empting Poverty Promoting Prosperity”.

Towards this end, the City District Government Faislabad (CDGF) has taken many innovative initiatives to target poverty and union council profiling is one of the important initiative.

The CDGF believes that one way of addressing poverty is to bring changes in the decision making processes while allocating resources for different sectors and the areas. For this, the concept of pro-poor planning and investment has been introduced in the planning process of the District. The biggest challenge we faced in implementing pro-poor planning and investment was the non-availability of reliable information and data. Therefore, the CDGF was constrained to allocate equal resources to each union council irrespective of the need and the development status of union councils.

This case study is fourth of the series of case studies. The union council profiling and service mapping provides information on investment made in the past in different union councils. In addition to this, profiles also provide fairly good idea on the coverage, accessibility and quality of different services.

The availability of data has aided District Government in propoor planning and investment and in allocating more resources for the union councils which have been neglected in the past. As a result, the District Government has now brought shift in its policy from equal to equitable distribution of resources and has started allocating more resources for those areas which are less developed and have poor services.

I would like to take the opportunity to thank our City District Nazim for his valuable support to the reforms in our district. I would also like to congratulate all the EDOs especially ADLG&CD for working to achieve the successes outlined in this case study. Finally, I would like to thank our major partners in development, the Department for International Development (DFID) UK and their management consultants GHK International Ltd. for assisting Faisalabad City District through the project “Strengthening Decentralized Local Government in Faisalabad”.

Maj. (Rtd.) Azam Suleman Khan District Co-ordination Officer City District Government Faisalabad March 2008 The Clock Tower, symbol of Faisalabad

PREFACE This Case Study presents one of the initiatives of CDGF's initiative of preparing Union Council profiles.

CDGF has implemented reforms programme to underpin its agenda of improving services and targeting poverty. To achieve this agenda, it is imperative to improve systems and processes and side by side to inculcate and embed the culture of evidence-based planning within the District Government's planning process. Moving towards this direction, the CDGF decided to introduce and implement evidence based planning in the District to target less developed areas and sectors.

It was hard to implement evidence based planning without the availability of correct information and data pertaining to existence, coverage and accessibility of different services and development projects. To cope with this constraint, the CDGF decided to carry out union council profiling to map services for pro-poor planning and investment. The CDGF has carried out this task through union council secretaries and facilitated them by providing training and on the job support and guidance on how to collect and maintain information.

The union council and village profiling has proved very useful in streamlining the planning process at the District level. The District Government's finance and planning department has used these profiles in preparing budgets for the financial years 2005-2006, 2006-2007 and 2007-2008. The CDGF has been able to allocate more resources for the areas in more need which has only been possible after presenting data to the district council members. This also reflects that decision making can be influenced by presenting true facts and figures to the decision makers.

It was the first of this kind of exercise ever carried out in Pakistan. The information has become critical and this is the first move of the District Government towards evidence based planning. The information has been very useful in identifying the marginalised and neglected areas / pockets within the union councils and in turn targeting resources accordingly.

I would like to really appreciate SPU team for putting their efforts for making this gigantic task possible within the stipulated time frame. I would also appreciate the contribution of the Assistant Director Local Governments & Community Development (ADLG&CD) and TMOs for extending their full cooperation and assistance in completing this assignment.

Dr. Tariq Sardar Additional Project Director Strengthening Decentralised Local Government in Faisalabad March 2008

Office of the District Co-ordination Officer, Faisalabad

Table of Contents

TABLE OF CONTENTS ACKNOWLEDGMENTS FOREWORD PREFACE ACRONYMS EXECUTIVE SUMMARY

1

BACKGROUND

3

National and Provincial Context Faisalabad District

3 4

THE CASE

5

DESIGN AND IMPLEMENTATION

6

Overview Design Implementation

6 6 7

IMPACT

11

SUSTAINABILITY

14

Top Management Commitment Availability of Human Resource Capacity within the District Backing by Local Government Ordinance Utility of Union Council Profile for Planning Purpose Low Cost Exercise

14 14 15 15 15

OPPORTUNITIES AND CHALLENGES

16

LESSONS AND REFLECTIONS

17

Evidence Based Planning Leadership and Technical Capacity Sensitisation on the Importance of Data for Planning Strategic Positioning of Technical Support Transparency Empowering Union Councils Effective Use of Underutilised Human Resources Data for Poverty Targeting Importance of Urdu in UC Profiling

17 17 17 17 17 18 18 18 18

CONCLUSIONS

19

BIBLIOGRAPHY

31

Table of Contents FIGURES Figure 1: Figure 2: Figure 3:

Design of integrated information systems Implementation process Education Department’s Development Expenditure trend from FY 2005-06 to FY 2007-08

7 7 12

Union Council Profile Pro-forma Digitized District, UC and Village Maps Household Survey Investment pattern of CDGF

20 22 25 29

ANNEX Annex 1: Annex 2: Annex 3: Annex 4:

Acronyms

ACRONYMS CCBMIS CCBs CDGF CSOs DCO DFID EDOs FMIS GIS GRAP MTBF NCHD NGOMIS NRSP PESRP PLGO PPRSP PRSP SDLGF SOPs SPU TMA TMO UC UK

Citizen Community Boards Management Information System Citizen Community Boards City District Government Faisalabad Civil Society Organizations District Co-ordinaiton Officer Department for International Development Executive District Officers Financial Management Information System Geographic Information System Gender Reform Action Plan Mid-Term Budgetary Framework National Commission for Human Development Non-Government Organizations Management Information System National Rural Support Programme Punjab Education Sector Reform Programme Punjab Local Government Ordinance Punjab Poverty Reduction Strategy Paper Poverty Reduction Strategy Paper Strengthening Decentralized Local Government in Faisalabad Strategic Operational Plans Strategic Policy Unit Tehsil/Town Municipal Administration Tehsil/Town Municipal Officer Union Council United Kingdom

Executive Summary

EXECUTIVE SUMMARY This case study describes the development of an information system designed to improve the evidence based and pro-poor planning and investment in the decentralised local government system in Pakistan. The Punjab Local Government Ordinance 2001 provides for decentralised development planning at Union Council (UC) level with enhanced accountability of higher levels of Government to the Union Council.

The CDGF has adopted a Vision of 'Pre-empting poverty, Promoting Prosperity' and within that overall goal, its mission statement is: “We will provide high quality services which compare with the best in the country. We will work with everyone who wants a better future for our District. We will establish an efficient, effective and accountable District Local Government, which is committed to respecting and upholding women, men and children's basic human rights, responsive towards people's needs, committed to poverty reduction and capable of meeting the challenges of the 21st century. Our actions will be driven by the concerns of local people�.

The Strengthening Decentralised Local Government in Faisalabad Project (SDLGF) has been supporting the CDGF to achieve its mission through a 4-year technical support located in the City District Government's Strategic Policy Unit (SPU). Amongst its objectives were to introduce evidence-based planning, budgeting and management systems and to empower communities to claim their entitlements as envisioned in the Local Government Ordinance.

The CDGF in pursuit of its objectives, has undertaken many initiatives and union council profiling is one of the significant of these initiatives. The union council profile of each union council covers basic information about the population, availability, accessibility and quality of different services and the development projects under taken during the last five years. The CDGF commenced the development of profiles of UCs in order to increase the ability of City District Government to carry out pro-poor planning and investment.

It was recognised that the absence of an accurate and objective UC-based information system was limiting the effectiveness of District's as well as other tiers of Local Government's planning because: l

l

l

l

The CDGF was unable to identify which UCs in the District were relatively disadvantaged; Non existence of UC based comprehensive data on development activities undertaken by agencies or Government other than the UC itself, nor any information on the coverage, accessibility and conditions of different services such as health, education, water and sanitation and roads; UCs were unable to identify villages within their UCs which were in comparative need of investment; UCs were unable to compare their own development status with other UCs.

This situation demanded a comprehensive data base and information for pro-poor planning and investment. To address this, the CDGF decided to carry out UC profiling in all the 289 union councils of the District. The objective of this exercise was to have a complete data set on the socio economic status, development pattern and coverage and accessibility of different services to identify union councils or the areas in most need of investment or requiring focused attention to improve existing service delivery.

1

Executive Summary It was also necessary to bring shift in the investment policy of the City District Government.

Traditionally, the CDGF used to allocate same amount of funds to each union council out of the development envelope irrespective of the development needs and status of union councils. This was mainly due to lack of information and data which could be useful in decision making for pro-poor planning and improving services.

Despite the responsibility of union council to collect and maintain such information, the CDGF has carried out this exercise. The CDGF did this exercise firstly to fulfil its own information and data needs for planning purpose and secondly, to build the capacity of union councils so that future data needs can be fulfilled using the trained human resources at union council level.

UC Secretaries attending training on Union Council Profiling

Following an instruction from the DCO to UC Secretaries, within 12 months, all 289 UCs and 800 Village Profiles were completed and the information has been uploaded to the District Government website where it is accessible by Government officers, union council officials, politicians and the public. The team provided the technical support to develop the profile proforma and, with stakeholder consultation, to refine it. In addition, it developed the methodology for data collection and gave training to the UC Secretaries. The major constraint in completing this exercise was the capacity issue of the union council secretaries and this was overcome by providing formal trainings and by providing post training, on the job support and guidance.

The system has been designed to link the UC Profile data with the CDGF's development of a Geographic Information System (GIS) facilitated by its Working Committee under the Chairmanship of the Executive District Officer (EDO) Finance and Planning. The information system is also being further enhanced with a pilot household survey providing socioeconomic data and drinking water quality survey. This is intended to allow the development of a model of local level planning and poverty targeting for Union Council Plans and District planning and budgeting.

For the first time in Pakistan, the District Government, TMAs and UCs will have digitised maps at village-level linked to a database of service availability and household-level socioeconomic data. This will allow the identification and targeting of poor and marginalised communities.

The benefits of the improved information have been quickly realised. The CDGF has used the UC Profiles during the preparation of the District budget for the financial years 2005-06, 200607 and 2007-08 specifically for determining priorities of development schemes for the UCs. Similarly, the UCs have been able to identify and target investment for neglected areas and sectors using the development budget. In addition to this, the profiles have been shared with the Provincial Secretary Local Government and Community Development and he has instructed other districts to prepare the same Profiles. Sustainability of the system is assured through the development of technical capacity by the project, through the transparency of the data and through the demonstration of the benefits of evidence-based planning.

UC Secretaries learning how to fill in UC and Village profile proformas

2

The success of the development of the system has been as a result of the vision and leadership of the City District Nazim, the DCO and an enhanced technical capacity of the executive. The experience of the development of the UC profiles in Faisalabad is thus one which has recognised the need for a comprehensive programme of support combining the development of a grassroot-based, integrated information system, an evidence base which identifies poverty, and a process of capacity-building which facilitates poverty targeting.

Background

BACKGROUND The Strategic Policy Unit (SPU) was set up by the Faisalabad district government in 2002, as a policy think-tank. Its key aim was to act as a conduit in the district from which all reforms programmes could be initiated. In 2004, the United Kingdom's Department for International Development (DFID) agreed to provide technical assistance to the District using the SPU as the platform from which change would be driven.

The SPU over a four year period has acted as a key resource fostering social capital within the CDGF and often being the focal point for local and international technical assistance and programme development. With a cohort of key technical resources and change management agenda it plays a key role in facilitating public sector reforms. It has been instrumental in assisting Faisalabad become a modern administration.

National and Provincial Context Pakistan's recent devolution reforms have instituted a number of governance changes that are expected to strengthen accountability for citizens at the grassroot level. The Union Council (UC) is the only directly elected tier of the Local Government system and is a multimember ward consisting of an agglomeration of villages. Seats are reserved for women, minorities, labourers, and peasants. Under the reforms, notably the Punjab Local Government Ordinance 2001, the UC has been integrated into the higher tiers of Local Government. Union Nazims are ex-officio members of the District Council and Union Naib Nazims are ex-officio members of the Tehsil / Town Council. As such, the UC executive is now in a more empowered position to hold the higher-tiers of Local Government accountable.

UC representatives are also in a more powerful position to determine the allocation of funds and projects across villages and social groups in their respective unions.

UC Secretaries learning how to prepare Union Council Maps

“By developing Union Council and Village Profiles we have implemented one of requirement of PLGO 2001 regarding collecting and maintaining basic information by the Union Council�

DCO Faisalabad

Policy for addressing poverty is handed down to the District from the national and the provincial tiers via the Poverty Reduction Strategy Paper for Pakistan (PRSP) and the Punjab Poverty Reduction Strategy Paper (P-PRSP).

The main goals of the P-PRSP are: l

l l

l

l l

l

Governance reforms to achieve an efficient, accountable and service-oriented public sector; Reforms to improve service delivery in key sectors (especially basic social services); Fiscal and financial management reforms to improve governance in budget and financial management, adopt a Medium-Term Budgetary Framework (MTBF), enhance effectiveness and accountability of expenditures and strengthen resource mobilisation; Integration of gender concerns across all spheres and implementation of Gender Reform Action Plan (GRAP); Implementation of the Provincial Environmental Strategy; Establishing an effective and transparent enabling environment for private sector development to accelerate economic growth; and Addressing vulnerability to shocks.

As can be seen the P-PRSP places emphasis on governance and management reforms.

UC Secretaries preparing Union Council Maps

3

Background

Faisalabad District The Strengthening Decentralised Local Government in Faisalabad (SDLGF) was a four year project which ended on 31st March 2008. Its purpose was to help Faisalabad district become an “efficient, effective, accountable and transparent District Government, which is responsive to the needs of people, including the poor.”

The Project was inspired by the Government of Pakistan's devolution and decentralization programme, and was meant as a demonstration of the public policy benefits of leveraging opportunities offered by devolution, at the third tier of governance in Pakistan, the District.

Community members planning house numbering

The project's main objectives were to support the CDGF to introduce evidence-based planning, budgeting and management systems; to enhance the capacity of elected representatives and Local Government employees to work effectively and in participatory ways with Citizen Community Boards (CCBs) and local Civil Society Organizations (CSOs); to improve access to the quality of school education; to empower communities to claim their entitlements as envisioned in the Local Government Ordinance; to establish effective monitoring, impact assessment and communications systems; and to strengthen the SPU to play a key role in informed policy decision-making by the CDGF. In achieving the objectives, it was expected that the project would also identify and implement strategic and innovative initiatives to support the Project aims.

The CDGF has formulated a Corporate Governance Plan in December 2004 supported by Departmental Strategic Operational Plans (SOPs). The Vision of the District is: “Pre-empting Poverty, Promoting Prosperity” Within that overall framework, the mission statement has been defined as: “We will provide high quality services which compare with the best in the country. We will work with everyone who wants a better future for our District. We will establish an efficient, effective and accountable District Local Government, which is committed to respecting and upholding women, men and children's basic human rights, responsive towards people's needs, committed to poverty reduction and capable of meeting the challenges of the 21st century.

Our actions will be driven by the concerns of local people”.

In November 2006, the City District Government approved a Strategic Development Plan entitled 'Pre-empting Poverty, Promoting Prosperity'. In pursuit of this objective, the CDGF had undertaken many initiatives during the last four years and Union Council Profiling is one of these initiatives.

The Faisalabad UC profiling experience is one of the few examples in Pakistan. The two other districts, Kasur and Lodhran which, with the technical guidance of the Canadian-funded District Support Project, have completed profiles in a sample of UCs.

Fixing of house number plates

4

The Case

THE CASE The Local Government consists of three tiers i.e. District / City District Government, Tehsil / Town and Union Council. The union council is the lowest as well as the basic planning unit in the new Local Government system. As per the Local Government Ordinance 2001, the union councils are bound to maintain basic statistical information for the socio-economic surveys.

Based on this information union councils are supposed to consolidate village and neighbourhoods development needs and prioritize them into union-wide development proposals and make recommendations to higher level tiers i.e. District Government or Tehsil Municipal Administration. Additionally, it is also the responsibility of the union councils to identify deficiencies in the delivery of services and make recommendations for improvement to the District Government and Tehsil Municipal Administration.

But in practice, union council did not maintain such information required for planning purpose which was mainly due to the lack of sensitivity of data for planning and the lack of capacity to collect and maintain such information. Due to this, the following problems were countered while doing development planning at the local level: l

l

l

l

The union councils were unable to identify schemes properly and in identifying the areas those are in comparative more need of investment within a union council; The UCs were also unable to identify gaps in the service delivery. In the majority cases, the UCs were unaware about the availability, coverage, accessibility and quality of different services such as education, health, water and sanitation etc; The upper level Local Government tiers i.e. Teshil / Town and District / City District also prepared their development plan on the basis of needs and projects identified and submitted by the union council. This also flawed the planning process at the upper tier as in the absence of data and information, the projects submitted by the union councils generally were not based on reasoning and justification; More importantly, absence of an accurate and objective UC-based information system also made it difficult for the CDGF to identify which UCs in the District were relatively disadvantaged.

An enumerator convincing a housewife for giving information for the household survey

The above mentioned problems constrained the CDGF in preparing and implementing propoor investment plan in the District to target less developed and neglected areas and the sectors. To overcome non-availability of data and information, the CDGF decided to undertake union council profiling of all 289 union councils.

The CDGF defines UC profiling as “a basic set of union council level information pertaining to different areas (mohallah, villages and colonies) and their population, the availability, accessibility, coverage and quality of different services (education, health, water and sanitation, solid waste, streets, roads, street lights etc) and the details of development projects undertaken within the union council since devolution.�

This case study examines how City District Government has been able to fulfill its needs of information and data through union council profiles for planning purpose and how available information proved useful in pro-poor planning and bringing shift in the investment policy from equal to equitable distribution of resources. It will highlight the challenges and the capacity issues in preparing union council profiles and in implementing pro-poor planning and investment in the distinct. It will also highlight the technical and strategic means by which those challenges have been addressed.

5

Design and Implementation

DESIGN AND IMPLEMENTATION Overview New powers and responsibilities for Union Councils to present the development needs of villages and neighbourhoods into Union-wide development proposals have created the imperative to have better and useable information for pro poor planning and investment at all levels of Local Government. “Now our elected representatives have complete information about the development status of their union council and can do better planning and allocation of resources�

City District Nazim Faisalabad

Collection and use of spatial information in presenting facts and information about an area is uncommon in the context of Local Government in Pakistan. However, when senior politicians and officers were familiarised with the potential of map-based information systems to present and overlay different types of information then it is eaiser to convince them for allocatinmg resources according to the needs of different sectors and areas. The Union Council Profiling has thus become the foundation for the development of this improved information base.

Over a 12 month period, 289 Union Council Profiles and 800 Village Profiles have been completed and this information has been uploaded to the City District Government website (www.faisalabad.gov.pk) where it is readily accessible for Government officers, Union Council officials and politicians as well as interested members of the public.

The profiles have become a useful tool for the District in co-ordinating donor support and building up a common profile of district wide condition. National initiatives and programmes such as the National Commission for Human Development (NCHD), the UNDP National Urban Poverty Alleviation Project, the National Rural Support Programme (NRSP) and provincial and local NGOs use this information base, in conjunction with their own data sources, to gather a common understanding of the features and characteristics at Union Council and village level in the District.

Ownership of the initiative lies with the City District Nazim and the DCO, although the information is built from local sources and by officials in the Union Councils. The sustainability has been ensured by making available a trained pool of union council secretaries in the District and on the demand side by ensuring the usage and effectiveness of the union council profile for planning purpose.

Design The content of the UC profiles was mainly driven by the requirements for development planning and investment decisions. The focus of the profiles lies in examining the availability and condition of services, their accessibility and how many people they serve. The UC Profile (shown at Annex 1) was designed via an iterative process. The Profiling provided an integrating mechanism to link information collected from a number of different sources and cross referenced these with the intention of inputting onto a linked Geographic Information System (GIS) (Figure -1).

Plans to develop geographical information in the District were developed based on progress so far in five cities in Punjab under the World Bank's Punjab Urban Unit. Collaborating with other donors supporting District and Provincial reform programmes in Punjab and elsewhere Collection of information for the household survey

6

Design and Implementation in Pakistan was an important stage in the design process. In discussion with local town administrations and political leaders it became clear that there was a growing interest in presenting service related information spatially on specifically prepared maps.

Figure 1:

Design of integrated information systems Integration of UC Profiles with Geographic Information System (GIS)

Water & Sanitation Survey

FMIS, CCBMIS, NGOMIS

Socio Economic Household Survey

UC Profile

Finance & Planning Department

Common GIS Platform

Prioritise Development Schemes

Implementation The implementation of the UC profiles was carried out in a number of steps described here and in Figure 2: Figure 2:

Implementation process Proforma Department Review Pre-testing Translation

A housewife is being interviewed for household survey

Training UC Secretaries Data Collection Review

Processing Checking Data entry Printing

Amend

Translate

Share with DCO and District Nazim

Share with Union Councils

Upload to Website

7

Design and Implementation Preparation of Draft Pro-Forma The first step was the preparation of a draft pro-forma by the team. The draft pro-forma was shared and thoroughly discussed with the City District Government departments for their review and feedback and it was further improved after incorporating department's input.

Testing and Finalization of Pro-Forma The draft pro-forma was tested in three Union Councils i.e. each from urban, rural and peri urban areas with the Union Council Secretaries, elected representatives and communities.

The pro-forma was improved after experiencing problems in the field and after incorporating view of union council secretaries, elected representatives and the community members during pre-testing.

Urdu Translation of Pro-Forma The finalized version of pro-forma was translated in Urdu language for easy understanding of the union council secretaries, as it would have been difficult for the union council secretaries to understand and fill in pro-forma in English language.

Training of Union Council Secretaries The next and key stage in the implementation was the training of the Secretaries in all the union councils (289). The capacity building of union council secretaries was done to enhance their understanding on importance of data in planning and how to collect and use data and information for planning purpose. The training element was one of the important step in implementation as majority of the secretaries have had limited capacity and education.

Majority of the union council secretaries particularly in urban union councils were in octori branch existed before devolution.

The offices of ADLG & CD and concerned TMOs were used to ensure the attendance and other logistics support such as training venue etc. To facilitate Union Council Secretaries, the training workshops were conducted at the TMA headquarters.

Elected representatives attending training on Participatory Planning

The training component was also imperative for the sustainability point of view as a trained pool of human resource has been made available with the union councils and with the CDGF for repeating this exercise in future. Following training, the Secretaries were charged with responsibility for completion of the profile.

Quality Assurance of Received Data The union council secretaries had to submit filled union and village profiles to the team. These profiles were reviewed by the team and in case of incomplete or incorrect information, the profiles were returned back to union council secretaries after advising them on how to complete incorrect or inadequate information. This exercise further enhanced the capacity and understanding of the union council secretaries as they were given on the job training on how to collect and maintain information and data. The task of checking profiles and guiding union council secretaries took team's lot of time and efforts. In majority cases, the profiles submitted by the union council secretaries had to return back more than two times for completing the incorrect or / and missing information.

8

Design and Implementation Development of Software A software for data entry was developed using in house skills of the team. This software was developed in Visual Basic Microsoft SQL Server. It was ensured that the design of the computerised system is compatible with GIS being developed.

Data Entry The students of Punjab Vocational Training Institute (PVTI) desirous of doing internship were used for data entry and computerization of 289 union council and 800 village profiles. This was low cost solution for the data entry. This also benefits the interns who got the opportunity to work in a highly professional environment under the supervision and guidance of competent professionals. Due to this expreince many of the students have been able to grab good regular employment.

Data Verification with the Hand Filled Profiles After completing data entry, the computerized version of 289 union council and 800 village profile were printed. For quality assurance, the printed versions of profiles were compared with hand filled unon council and village profiles. The omission or/and wrongly entered data and information was corrected in the data entry system. Afterwards, these profiles were printed again.

Sharing of Printed English Version of Union and Village Council Profiles The final printed english version of profiles were shared with the City District Nazim and DCO. They desired that these profiles should also be printed in Urdu language for the easy understanding of the elected representatives and the general public.

Translation of Profiles in Urdu Language The next step was the translation of English profiles into Urdu language. This was done in two steps. Firstly, English words were changed with Urdu words in the data base. Then these were compared with the original hand filled Urdu profiles and incorrect words were retyped in the software. For further quality assurance, all the Urdu version profiles were printed and each profile was again compared with the original handwritten profiles and any mistake, error or omission was corrected. Finally, the finalasied Urdu versions of profiles were printed.

Digitization of maps

Sharing of Final Version of Union Council and Village Profiles Translated versions were printed and shared with Union Councils. All profiles in English and Urdu were up loaded on the City District Government Faisalabad’s website (www.faisalabad.gov.pk). The printed hard copies of union council and village profiles were also sent to all the 289 union councils, District Government departments and the District Nazim Office.

Capacity Building of Government Officers and Elected Representatives In addition to this, a comprehensive training program targeting Government staff and elected representatives was implemented to senstise them on the importance and significance of

9

Design and Implementation information and data for pro-poor planning and investment, particularly in the context of addressing pro-poor planning and gender issues through participatory planning. l

l

l

3,063 elected representatives of Union Councils were trained on Participatory Planning, Citizen Community Boards and the Monitoring system of the Local Government. The purpose of the training was to build capacity for identifying and prioritising the needs of the poor, marginalised and socially excluded people within Union Council development plans; All 413 District Council elected members trained on the links between poverty, gender and governance. The objective of this training was to enhance their sensitivity level to the special needs of the poor and women and the links between gender and poverty; Executive District Officers (EDOs) and District Officers (DOs) trained on Participatory Planning and Poverty. The objective of this training was to demonstrate how participatory planning can help in reducing poverty and how the departments can prioritise and address the needs of the poor and marginalised groups.

Elected representatives attending training on Poverty, Gender & Governance

EDOs & DOs attending training on Participatory Planning & Poverty

10

Impact

IMPACT The union council profiling exercise has been useful to improve the Local Government planning process and has also been critical in moving towards enhanced effectiveness and accountability of expenditures, strengthening resource mobilization and equitable distribution of resources which are part of P-PRSP objectives.

The Finance and Planning Department of the CDGF has used the UC Profiles during the preparation of the District budget for the financial years 2005-06, 2006-07 and 2007-08 specifically for determining priorities of development schemes for the UCs. The Profiles contain updated information on the development schemes completed in the last 5 years. On the basis of this, the Finance and Planning department was able to identify the most deprived areas and sectors where new investment was needed (Annex 4) . This has brought a shift in District Government investment policy from equal to equitable resource distribution.

Traditionally, district used to allocate equal amount of money to all the 289 union councils irrespective of their development status and needs and this was mainly due to the lack of information and data for decision making.

Scanning of Latha (A piece of cloth containing revenue boundary information)

Box 1 Data for Planning The Nazim of Union Council 112 is using the newly available UC information for setting development priorities.

Specifically, the Nazim, Mr Niaz Ahmed states that 'we have focused on the most deprived and socially excluded areas within our union council during the financial year 2007-08’. He says that for the first time he has basic information on the overall development status of the UC, availability of different services, socioeconomic condition and the quality of drinking water.

Similarly, for the UCs themselves, it was found that they could use the Profiles to better understand the relative coverage and condition of different services within the UC. As a result the elected representatives were able to identify and focus on neglected areas and sectors using the UC development budget. After the availability of this information, union council Nazims have also started changing their development priorities. Now they are sensitized to focus on the education, the neglected sectors in the past (Figure 3). Previously the infrastructure projects such as roads and street pavements were the main priorities of majority of the union councils.

Box 2 Data for Needs Identification In UC 41, the Nazim, Rana Muhammad Akram, is comparing the levels of investment in different areas of the UC. He has been able to identify the least developed areas and those areas which have received little or no investment in the past 5 years. He states that the Union Council Profile is 'very useful' for comparing development status and the availability and accessibility of services in different areas of the UC.

“The poverty profiling at union council level has been very useful for the District in allocating more resources for the comparatively less developed union councils�

EDO Finance Planning

Particularly, now union council Nazims have started raising their concern during the district council sessions on the non availability of teachers, bad conditions of school infrastructure and the coverage and quality of drinking water. Prior to development of union council profiles, they did not have any information on the availability, coverage, accessibility and quality of different services, therefore they were not in a position to hold service provider accountable.

Now, because of the availability of this information, they have started holding responsible departments accountable for poor services.

Furthermore, UC Secretaries and elected representatives from poorer UCs sitting at TMA or District level are now in a better position to make evidence-based claims for improved public investment in their UCs and to argue against priority investment in areas which have historically received the greater share of public investment.

11

Impact Figure 3:

Education Department’s Development Expenditure trend from FY 2005-06 to FY 2007-08

500 M 158.21 M

450 M

Amount in Millions

400 M 350 M 300 M 250 M

51.75 M

200 M

23 % Increase

63.54 M

% 5 5 se rea Inc

3% Increase

150 M 100 M

9% e 14 reas c In

275.00 M

172.49 M

177.26 M

50 M 0M

2005-2006 Education Expenditure from Vertical programes

2006-2007

2007-2008

Education Expenditure without vertical programes in ADP

Box 3 Accessible Data for Knowledge & Accountability Mr. Abdul Qadir, Nazim of Union Council 236 is using the Union Council Profile for planning development activities.

He appreciated that the City District Government Faisalabad has built the capacity of the Union Council in data collection for preparing Union Council profiles. He also appreciated that the Union Council profiles were available in Urdu making it easy for the majority of the council members and community to understand; and that the profiles are available through the District Government website (www.faisalab.gov.pk). This, he says, enables the citizens of Faisalabad to know about any Union Council of District Faisalabad. He confirmed that he would ensure the updating of the Union Council profile after every two years.

In addition to this, the UC profiles have also been used by local and national level NGOs and other programmes working in the District such as the Sarsabz Foundation, National Commission for Human Development (NCHD), and the National Rural Support Programme (NRSP). The NCHD literacy component has used these profiles for a comparative analysis of the education facilities and levels of population in different villages and Union Councils of Faisalabad. The NRSP has a rural development programme in the District and has used demographic and geographical information for planning its activities in the District. Very recently, the South Asia Partnership (SAP), an NGOs has also started using union council profiles in the selected union councils for planning activities.

Box 4 Data to Maximise Development Effectiveness The Town Municipal Officer (TMO) of Jaranwala, Mr.Saeed Anwar, is happy that the GIS information is enabling the TMA to see the spatial distribution of the development status across the TMA. Now he says 'it is easy for the TMA to identify backward and underdeveloped areas in the town; and, as a result, we are intensifying our efforts to improve the conditions of the under developed and neglected areas. In addition it has also ensured optimal use of financial resources by avoiding duplication of development schemes'.

Interestingly, the political parties have made use of the Profiles during election campaigns to identify the location and population of villages within the UC. UC Secretaries attending training

12

The CDGF’s GIS Unit is also using union council profile. Linking the UC Profile data to the GIS was facilitated through the CDGF's Geographic Information System's Unit and its Working Committee and Steering Committee for implementation and providing strategic guidance to

Impact the GIS team. Regular meetings of the working committee are held under the Chairmanship of the EDO Finance and Planning. Digitization of imagery of 176 UCs has been completed, field teams have surveyed almost 800 villages and the field information of these villages has been updated in the digitized maps. Samples of the maps which can now be produced are shown at Annex 2.

In addition to the field survey, a household survey has been undertaken in eight UCs of four Towns of City District Faisalabad including Tandlianwala, Sammundari, Jaranwala and Chak Jhumra towns, with one urban and one rural Union Council being covered (Annex 3). The purpose of this survey is to generate, on a pilot basis, socio-economic data which will allow the development of a model of local level planning and poverty targeting for Union Council Plans and District planning and budgeting. The local planning process will be greatly aided by the spatial presentation of socio-economic data which will help to identify and target poor and marginal groups.

For the first time in Pakistan, the District Government, TMAs and UCs will have a digitised maps at village-level linked to a database of service availability, household-level socioeconomic data and water quality survey. This will allow the identification and targeting of poor and marginalised communities. Similarly, planners at district and even provincial levels can, with the CDGF's developing GIS obtain a spatial analysis of UC-level development status and more easily target areas most in need.

The union council profiles can be instrumental in doing participatory planning for developing union council development plan. The union council members have already been trained on the participatory planning. But for implementation on participatory planning, there is a need to provide post training and on-the-job support to the union council members and this can be covered in the phase II of the District Government’s reforms programme.

Collection of information for the household survey

13

Sustainability

SUSTAINABILITY This exercise was planned and implemented keeping in view its sustainability factor. It may be seen therefore that the foundations have been laid for the sustainability of the UC Profiling.

The continuation of the exercise, particularly its regular updating depends on many factors such as human resource capacity, top management commitment, financial resources, and above all its utility by the Local Governments etc.

Box 5 Data for Spatial Analysis Integrating the UC Profiles with a Geographic Information System has, for the first time, enabled the CDGF District Officer (Roads), Mr. Khalid Pervez, to identify the exact location of new projects in relation to the overall road network of the District. Mr Pervez says that 'the road department has information about the complete road network and lengths of the roads in the district'. The GIS has facilitated the coding of roads within a functional road hierarchy and is helping to avoid the duplication of schemes proposed by different executing agencies.

Top Management Commitment The District Coordination Officer (DCO) after seeing the utility of union council profile at the District level for planning purpose has instructed all the union council through a letter to carryout this exercise after each three years. The City District Nazim while addressing district council sessions told all the union council Nazims that the District Government has conducted the exercise of union council profiles to demonstrate that basic information and data set is fundamental for planning at all tiers of Local Government. The District Government has built the capacity of the union council secretaries so that this human resource can be used in future. Now it is the responsibility of members to ensure that this exercise is repeated after each three years.

Availability of Human Resource Capacity within the District

Union Council Secretaries learning how to prepare Union Council Map

The first round of preparation of UC Profiles was largely driven by the SPU at the level of the CDGF. The team provided support in designing pro-forma and in capacity building of secretaries of 289 union councils of District Faisalabad. The capacity building of union council secretaries was done both through organizing training workshops and through providing onthe-job training. The team conducted 18 training workshops to impart training to all the 578 Union Council secretaries of 289 union councils on how to collect information and fill-in union

Union Council Secretaries attending training on UC profiles

14

Sustainability council profiles. In addition to this, the union council secretaries were also provided on-thejob training on preparing union council profiles. The main task of data collection and filling of pro-forma was done by the Union Council secretaries. In majority cases, first draft of the union council proformas submitted by the union council were incorrect and / or incomplete.

Then the union council secretaries were given feedback and guided by the team for correcting information and complete the incomplete information. This exercise was instrumental in further enhancing the capacity and understanding of the union council secretaries on how to collect information and fill in union council profiles. Now the district has the well trained human resources which can be utilized for updating or repeating this exercise in the future.

Backing by Local Government Ordinance As per Local Government Ordinance Section 76 (a), one of the functions of union administration is to collect and maintain statistical information for socio-economic surveys.

Under this provision of Local Government Ordinance, the union council can allocate funds for carrying out this exercise.

Utility of Union Council Profile for Planning Purpose The value of the UC Profiles has been recognized both by the senior management of the District Government and by the Union Councils themselves. As discussed in impact section, the CDGF and union council have started using it for planning purposes.

Low Cost Exercise The total cost (including training, data collection, computerization and printing) of preparing the UC Profiles for all 289 UCs and 800 villages is estimated to have reached Rs 1.15 Million (ÂŁ9,500). This indicates that this very low cost exercise and therefore can be easily repeated or replicated in other districts as financial resources can be easily made available by the Local Governments.

Union Council Secretaries preparing UC maps during UC Profiles training

15

Opportunities and Challenges

OPPORTUNITIES AND CHALLENGES The City District Nazim and the DCO had both seen the benefit of improved information systems as the foundation for evidence-based planning. The team had commenced the development of Financial Management Information System (FMIS) and Human Resource Management Information System (HRMIS) as well as an information system for Citizen Community Boards Management Information System (CCBMIS). Reports from these systems had proved useful for policy and resource allocation decisions at the District level.

As a result of this understanding from the most senior leadership of the District, the development of the UC profiles benefited from their ownership of, and commitment to their completion. Obtaining the commitment of other officials at the District and UC level was largely driven by the commitment of senior management, but introduction of the process was also helped by the requirement under Section 76(a) of the PLGO 2001 “to collect and maintain statistical information for socio-economic survey�.

There is no doubt that the completion of UC profiles would not have been possible without the existence of a near full complement of UC Secretaries and their availability as a resource to undertake the necessary data collection and compilation work at grassroots level. This dependence on the UC Secretaries also brought a major constraint since the capacity of UC Secretaries to undertake this new work was limited. As indicated above, a considerable amount of training was required as well as quality assurance by the team of the first completed pro-formas.

16

Lessons and Reflections

LESSONS AND REFLECTIONS Evidence Based Planning The union council profiles have proved useful in introducing and embedding the evidence based planning culture in the Local Government. This exercise has proved that improved statistics and information can be useful in convincing decision makers and bringing policy shift. The presentation of union council profile to the decision makers has convinced them to reallocate resources on the basis of needs and development of different areas and the sectors.

Leadership and Technical Capacity The provision of evidence which indicates a need for a more equitable distribution of investment also implies winners and losers within the District. The process of first publishing the data and secondly using it to redistribute investment resources has required the vision and leadership of the City District Nazim, the DCO and an enhanced technical capacity of the executive. The role of the DFID-funded project supporting the CDGF has been critical to provide the technical support to assist the process at every stage.

Sensitisation on the Importance of Data for Planning Despite the fact that the Local Government Ordnance empowers the union councils to collect and maintain basic socio economic data, the union councils have been unable to implement it. This is partly due to the lack of sensitivity of union administration on the importance of data and information for planning and secondly due to the capacity issues of union councils to undertake information and data collection exercise. This exercise has proved useful in sensitizing the Local Government on the importance of data and information for planning purpose. The exercise has demonstrated that how improved data and information can be helpful for planning, particularly in identifying less developed and marginalized areas. Now after seeing its utility and benefits, the CDGF has decided to repeat this exercise after each three years using the trained human resources, the union council secretaries.

Strategic Positioning of Technical Support Location of the project in the DCO Office has also been critical in being able to bridge sectors and tiers of Government and to be in a position to lead and integrate the development of different sectoral information systems. As a result, the CDGF now has a firm foundation for effective multi-sectoral development planning. This is based on UC Profiles that represent a bottom-up process of data-gathering and which because of grassroots participation and transparency, has the trust and confidence of local people and their elected representatives.

Meeting of GIS Working Committee in progress

Transparency In particular, the transparent presentation of data not only through the public media but also through maps and diagrams has helped to make relatively complex sets of data accessible to people who are not experts. In this respect the use of GIS is, and will continue to be, of great value in presenting data analysis and facilitating objective, evidence-based decision-making by elected representatives. Overall, this level of transparency improves the accountability of higher levels of Government to lower levels and to the public at large.

17

Lessons and Reflections

Empowering Union Councils The experience of preparation and use of UC profiles has been a valuable one for Local Government in Faisalabad. The preparation of the Profiles has been an important capacity building process for the UC Secretaries. They have learnt both the process of data collection and storage and also the value of data for planning and resource allocation within their own UCs. The transparency of such data publicly available in print as well as on the internet has also empowered the UCs (officers and elected representatives) and the public at large to compare development status across the District and to demand a more equitable distribution of public investment. Similarly the District Government is more aware of the value of accurate data to facilitate effective development planning and the efficient use of resources.

Effective Use of Underutilised Human Resources As discussed earlier, the UC profiling exercise has been carried out using union council secretaries. The UC secretaries are generally considered underutilized resource as they have little routine work in the union council offices. The CDGF has made effective use of this human resource by providing training and on the job support.

This has also proved that the union council secretaries can carry out technical assignments if they are provided proper training and guidance. This has not only built the confidence of the union council secretaries but also of the CDGF on the union council secretaries.

Data for Poverty Targeting Further development of the UC Profiles, making use of the data supplied by the pilot household and water quality surveys, will enhance the efficiency of the system for poverty targeting. This will inject improved socio-economic data and allow the use of poverty indicators to better locate the poorest UCs within the District and to identify poverty pockets within them. There is a need to develop more structured participatory planning systems at the Union Council level, using such data as a basis to plan and prioritise the use of resources.

Further, the combined use of the Union Council profiles and core indicators from the household and water quality surveys should assist in developing a practical system to allow comparisons between Union Councils, and aid the District in targeting resources to areas where the need is greatest. Development programmes are thus enhanced firstly by an improved evidence-base which assists decision-making and minimises improper political influence and secondly by a more efficient use of resources to address those communities most in need.

Importance of Urdu in UC Profiling One of the important lessons learnt is that the data collection, computerization, processing and finally printing should have been done in Urdu language. The data collection tool, software language, data entry and printing should be done in Urdu language. The team had to spent huge time in converting union council profile from English to Urdu language. This is important to enhance the usage and effectiveness of union council profiles by the elected representatives and the general public keeping in view their literacy levels.

18

Conclusions

CONCLUSIONS The technical support provided by DFID through the strategically-positioned SPU has enhanced the progress of reforms and, through the development of a GIS integrating district’s information systems with data derived at the UC level and socio-economic household data, has strengthened the evidence base for the District and UC development planning.

The improved evidence base provides the potential for more objective, transparent and pro poor resource allocation; and, through the transparency of presentation, empowers lower levels of Government. The union council profiling has helped union council and District Government to identify the neglected areas. Based on this, these Local Government's tiers have started pro poor planning and investment which have only been made possible through the availability of data and information with the union councils and the District.

In addition to new investment plans, the union councils have also started identifying gaps in the existing service delivery and raising their concerns in the district council session through union council Nazims.

More importantly, the union council profiles have enabled the City District Government and the union councils to bring shift in their investment policy. Now the City District Government is allocating resources to the union councils on the basis of their development status and needs.

This has helped in discouraging traditional practice of equal distribution of resources in all the 289 union councils. This proves that evidence based information and data presentation to the decision makers can convince them to take rationale decisions and support pro-poor investment plan.

The Non Government Organizations (NGOs) have also used the data for planning their projects and programmes to supplement services in the public sector.

However, despite its extensive usage by the Government and other organizations, there still exists a scope to enhance its usage and utility. The union council can use these profile for preparing participatory union council development plan and which is only possible after providing technical support and on the job training to the union council members and officials.

The City District Government has planned this in phase-II of the reforms programme.

The experience of the UC profiling in Faisalabad has also recognized that whilst improved data systems are necessary for poverty targeting, they are insufficient on their own to ensure pro-poor resource allocation. The intention has been to empower policymakers by providing the evidence-base needed to develop effective development programmes.

Collection of information for the household survey

The experience of the development of the UC Profiles in Faisalabad is thus one which has recognized the need for a comprehensive programme of support combining the development of a grassroots-based, integrated information system, an evidence base which identifies poverty, and a process of capacity-building which facilitates addressing gaps in service delivery and poverty targeting.

19

BL A N

K

Annex 1

Annex 1:

Union Council Profile Pro-forma Union Council Profile

Union Council No: 89 Compiled By (Secretary UC):

Tehsil: Tandalian wala Kabir Khan, Muhammad Ali

Date of preparation: 28-May-2005 Phone: 04652/410154

Table-1: List of persons contacted to get Information of the Union Council Sr# 1 2 3 4 5 6 7

Name Abdul Majeed Liaquat Ali Maqsood Ahmad Muhammad Aslam Muhammad Rafiq Muhammad Saleem Siaf Allah Khalid

Age 60 45 50 65 70 40 30

Gender Male Male Male Male Male Male Male

Education Middle FA / FSc MA / MSc FA / FSc Middle Matric Matric

Profession Farmer Employee Employee Employee Rtd. Farmer Farmer Employee

Address Ramzan Shana Garh Ramzan Shana Garh Garh Garh Garh

Phone

Position Lumberdar Patwari / Revenue person Teacher Retired person Community activist Elected representative Union council Secretary

04652/410188

Table-2: Profile of the villages in the Union Council (Total Villages in the Union Council=3) Sr# 1 2 3

Village No. 457 GB 543 GB GARH

Village Name Karor Malangan Wala Garh Total:

Table-3: Profile of the Union Council members as of February 2005 Sr# 1 2 3 4 5 6

Name Muhammad Khan Vacant Vacant Mariyam Bibi Abdul Sattar Muhammad Yousaf

7

Mussarat Bibi

8

Jameelan Bibi

9

Muhammad Imtiaz

10

Khalid Imtiaz

11

Muhammad Ikram

12

Abbas Ali

13

Zawar Hussain

N.I.C. No.

Membership Statu Naib Nazim MINORITY P/WORKER (F) P/WORKER (F) P/WORKER (M) P/WORKER (M)

Gender Male Male Female Female Male Male

MUSLIM GENERAL (F) MUSLIM GENERAL (F) MUSLIM GENERAL (M) MUSLIM GENERAL (M) MUSLIM GENERAL (M) Nazim

Female

Residential Address Chak No.457/GB Vacant Vacant Chak No.543/GB Chak No.543/GB Garh,Fateh Shah, Tandlianwala Chak No.457/GB

Female

Chak No.543/GB

MUSLIM GENERAL (M)

Education

Profession

m a Male

p

Male

Garh, Fateh Shah, Tandlianwala Basri Dakhli Garh

Male

Chak No.543/GB

Male

Garh,Fatoh Shah,Tandlianwala Darbar Peeran Garh

Male

Current Population 1,949 2,953 8,661 13,563

Number of Houses 453 600 5,054 6,107

Residential Phone

Mobile

e l

Table-4: Revenue from different sources of the Union Council during last four years Sr# 1 2 3 4 5 6 7 8

S

Description Birth and death cartificate fee Copy fees Grant on octroi tax License fee on professional and businesses Marriage tax Miscellaneous receipts Other grants Profit on bank account

Table-5: Budget of the Union Council Sr#

Description

1 2 3

Development budget for CCBs Development budget for union council Non-Development budget Total:

2001-2002 Budget

Total:

Actual Expenditure

0 455,000 222,500 677,500

2002-2003 Budget

0 455,000 222,500 677,500

0 456,800 333,200 790,000

2001-2002 10,000 0 0 34,000 15,000 0 48,000 5,000 112,000

Actual Expenditure 0 456,800 333,200 790,000

2002-2003 1,000 0 0 17,000 15,000 0 543,000 5,000 581,000

2003-2004 Budget

2003-2004 1,000 0 0 16,000 12,000 0 72,000 5,000 106,000

Actual Expenditure

100,000 482,000 377,000 959,000

0 48,200 377,000 425,200

2004-2005 1,000 0 0 88,000 12,000 72,000 5,000 178,000

2004-2005 (upto 28-02-2005) Budget Actual Expenditure 100,000 482,000 377,000 959,000

0 420,000 377,000 797,000

Table-6: Development projects undertaken during the last four years Sr# Year

1 2 3 4

2001-2002 2001-2002 2001-2002 2001-2002

Description of development projects

Village Name

Pully Pully Pully Pully

Thatta Nehal Kot Said Musa Garh

Village No

Final Budgeted Fund Source Cost of the project 543/GB 500 Union Council 557/GB 9,750 Union Council Chacha Kuray wala 12,000 Union Council GARH 12,000 Union Council

Sector

pully pully Pully

Nos. of direct beneficiaries houses 400 500 0 600

Status

Completed Completed Completed Completed

20

Annex 1 Sr# Year

Description of development projects

5 2001-2002 Pully 6 2001-2002 Pully 7 2001-2002 Pully 1 2 3 4 5 6 7

2002-2003 2002-2003 2002-2003 2002-2003 2002-2003 2002-2003 2002-2003

Drian Pully Pully Pully Pully Pully Pully

1 2 3 4 5 6

2003-2004 2003-2004 2003-2004 2003-2004 2003-2004 2003-2004

Soling Pully Pully Pully Road Road

1 2 3 4 5

2004-2005 2004-2005 2004-2005 2004-2005 2004-2005

Drian Pully Pully Pully Drian

Village Name

Village No

Bunay wala Bunay wala GARH Total: GARH 457/GB 543/GB 543/GB 543/GB 543/GB Sadan Total: Qaim Towana 543/GB 543/GB 543/GB 543/GB polary Total: GARH polary Cha Kalan wala Quam Towana 543/GB Total:

Garh

Jhok Noor Thatta Nehal

Thatta Nehal

Garh

Thatta Nehal

Final Budgeted Fund Source Cost of the project 10,000 Union Council 10,000 Union Council 12,000 Union Council 66,250 8,000 Union Council 8,200 Union Council 13,000 Union Council 10,000 Union Council 3,000 Union Council 4,000 Union Council 8,467 Union Council 54,667 35,408 Union Council 14,852 Union Council 27,800 Union Council 10,000 Union Council 2,500,000 Tehsil/District 1,500,000 MNA 4,088,060 45,000 Union Council 15,000 Union Council 12,000 Union Council 12,000 Union Council 15,000 Union Council 99,000

Grand Total:

Sector

Pully Pully Pully

Name Muhammad Khan Balouch Haji Shair Khan Khan Muhammad Anwar Ali Zulfakar Ali Yaseen

Age 29 41 36 50 35 37

Gender Male Male Male Male Male Male

Education FA / FSc Primary Middle Middle BA / BSc BA / BSc

Soling Pully Pully Pully Roads Roads

500 Completed 600 Completed 400 Completed 300 Completed 2,000Completed 800 Completed

4,307,977

Phone: 04652/410154

Address 457 Gb 457 Gb 457 Gb 457 Gb 457 Gb 457 Gb

e l

500 600 400 350 300

Completed Completed Completed Completed Completed

Date of preparation: 29-Mar-2005 No. of Houses: 400 Population: 2,500

p m a Profession Landlord Landlord Landlord Landlord Employee Employee

Completed Completed Completed

300 Completed 600 Completed 800 Completed 1,000Completed 600 Completed 500 Completed 400 Completed

Drains Pully Pully Pully Drains

Table-1: List of persons contacted to get Information of the village Sr# 1 2 3 4 5 6

Status

Drains Pully Pully Pully Pully Pully Pully

Village Profile Union Council No: 89 Tehsil: Tandalian wala Village No: 457/GB Village Name: Jhok Noor Compiled By (Secretary UC): Muhammad Ali

Nos. of direct beneficiaries houses 700 800 900

Phone 043210457 041/3210375 041/3210757

Position Elected representative Lumberdar Community activist Retired person Patwari / Revenue person Teacher

041/3210198

Table-2: Important phone numbers and contact addresses Sr# 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27

Descrption Union Council Headquarter Tehsil Council Headquarter District Council headquarter Nearest Govt Dispensary Nearest Mother & Child Health Center (MCH) Nearest Basic Health Unit (BHU) Nearest Rural Health Center Nearest Govt Tehsil Hospital Nearest Govt District Hospital Nearest Private Hospital Nearest Clinic of any MBBS Doctor Nearest Govt Girls Primary School Nearest Govt Boys Primary School Nearest Govt Boys Middle School Nearest Govt Girls Middle School Nearest Govt Boys High School Nearest Govt Girls High School Nearest Govt Higher Secondary School for Boys Nearest Govt Higher Secondary School for Girls Nearest Govt Boys College Nearest Govt Girls College Nearest Police Station Nearest Police Check Post Fire Brigade Station WAPDA Complaints Office Nearest Bank Nearest Post Office

Name of place Garh Fatiay Shah Tandalian Wala Faisalabad In The Villege 455 Gb Garh Fatiay Shah 455 Gb Tandalian Wala Faisalabad Kanjuvani Kanjuy In The Villege In The Villege 541 Gb 455 Gb 455 Gb Garh Fatiay Shah 457 Gb Tandalian Wala Tandalian Wala Tandalian Wala Garh Kanjuy Summandri 452 Gb Kanjuy 455 Gb

S

Detailed address Tandalianwala Tandalian Wala Faisalabad 455 Gb Garh Fatiay Shah 455 Gb Tandalian Wala Faisalabad Tandalianwala Kanjuy 541 Gb 455 Gb 455 Gb Garh Fatiay Shah 457 Gb Tandalian Wala Tandalian Wala Tandalian Wala Garh Kanjuy Summandri 452 Gb Kanjuy 455 Gb

Distance from village (Km)Phone 8 0413/410154 21 04657/412902 67 0 0413/210457 4 0413/210127 8 4 0413/210127 21 67 8 0413/210018 8 0 0 4 4 4 8 10 21 21 21 5 0413/410219 5 22 10 041/3212242 7 041/3210151 5

Table-3: Profile of Government Schools Sr# Name of school

EMIS Code

1 Govt.primary School 457 Gb 2 Govt.primary School Girls 457 Gb

33160124 3307056

School Status Primary Primary

School Type Boys Girls

Boys 182 0

Enrollment Girls Total 0 182 85 85

No. of sections 6 5

Staff sanctioned Male Female Total 4 0 4 0 2 2

Male 4 0

Staff filled Female Total 0 4 2 2

Table-4: Status of physical facilities in the Government schools Name of school: Govt.primary School 457 Gb Address of school: 457 Gb No. of classrooms 6 No. of classes

21

EMIS Code: 33160124 6

No. of classrooms requiring minor repair upto Rs.5000

0

No. of classrooms requiring major repair upto Rs.5000-10000

0

No. of classrooms requiring major repair more than Rs.10000

4

No. of classrooms in dangerous condition / not in use

2

No. of toilets

0

No. of toilets completely functional

0

Electricity (Yes/No) Telephone (Yes/No)

No No

No. of classrooms having fans Functional

0 No

No. of sections

6

No. of toilets partially functional

0

No. of toilets not functional

0

Annex 2

Annex 2:

Digitised District, UC and Village Maps

Figure A 2-1:

City District Faisalabad map showing union council boundaries

Chak Jhumra Town

Layallpur Town Jaranwala Town

Jinnah Town

Iqbal Town

Madina Town

Sammundari Town

Tandlianwala Town UC Boundary Town Boundary

22

Annex 2

23

Figure A 2-2:

Satellite Image of Union Council No. 85 showing Union Council and Villages Boundaries

Figure A 2-3:

Satellite Image of Village No. 155 RB of Union Council No. 8

Annex 2 Figure A 2-4:

Digitized Map of Village No. 155 RB showing different services in Union Council No.8

LEGEND Dera School Madressa Mosque Pond Health Center Graveyard

SCHOOL NOT GOING CHILDREN 1 2 3 4 Solling Katcha Road Mettled Road Non Residential Area

HOUSEHOLD INCOME PER MONTH Less than Rs. 2,500/Rs.2,501/- Rs. 5,000/Rs. 5,001/- Rs. 10,000/Rs. 10,001/- Rs. 20,000/Rs. 20,001/- Rs.30,000/Greater than Rs. 30,000/-

Figure A 2-5:

Digitized Map of one village (155 RB of UC 8) showing different services, Income level and Water quality

LEGEND Dera School Madressa Mosque Pond Health Center Graveyard

SCHOOL NOT GOING CHILDREN 1 2 3 4 Solling Katcha Road Mettled Road Non Residential Area

HOUSEHOLD INCOME PER MONTH Less than Rs. 2,500/Rs.2,501/- Rs. 5,000/Rs. 5,001/- Rs. 10,000/Rs. 10,001/- Rs. 20,000/Rs. 20,001/- Rs.30,000/Greater than Rs. 30,000/-

24

Annex 3

Annex 3:

Household Survey CITY DISTRICT GOVERNMENT FAISALABAD Strategic Policy Unit HOUSEHOLD SURVEY 2007 REPORTS

No. of Households by Family Size Sr. No.

UC No.

Households With Members 1 to 5

6 to 8

9 to 12

Total Households

13 to 15

More than 15

Information not Given

1

85

900

884

376

54

13

50

2277

2

98

1416

1645

687

97

52

44

3941

2316

2529

1063

151

65

64

6218

Totals

No. of Households By Monthly Income Wise Sr. No.

UC No.

Households With Monthly Income in Pak Rs. 1000 to 2000 to 5000 to 10,000 to 15,000 to More than Information not Given 5000 15,000 20,000 10,000 2000 20,000

1 to 500 500 to 1000

Total Households

1

85

11

46

249

1049

610

146

51

35

80

2277

2

98

6

31

138

1429

1354

415

173

158

237

3941

17

77

387

2478

1964

561

224

193

316

6218

Total:

Major Professions Total Population in Union Council 85: 14311 Sr. No.

Total Population in Union Council 98: 26071 People in UC-98

People in UC-85

Major Professions Male

Female

Total

Male

Female

Total

1

Laborer / Daily Wagers

1713

118

1831

2837

209

2

Agriculturist

1000

15

1015

404

6

410

3

387

135

522

985

284

1269

4

Others Private Employees

370

29

399

851

117

968

5

Livestock

243

11

254

70

14

84

6

Business

226

17

243

1722

43

1765

7

Government Employees

205

383

19

19

41

105 -

488

Contractors

50 -

255

8 9

Retired Pensioners

9

2

11

70

6

76

377

4549

7363

784

8147

4172

Totals

3046

41

Total Employed and Unemployed Persons Detail Sr. No.

Total Employed Male

Female

Total Unemployed Total

Male

Female

Total

Total Students, household women and children

Total Population

1

85

4172

377

4549

195

33

228

9137

14311

2

98

7363

784

8147

480

14

494

16937

26071

11535

1161

12696

675

47

722

26074

40382

Totals

25

Union Council

Annex 3 Details of Children Schooling Sr. No.

Total Children

Union Total Council Population

Total Children Out of School

Total Children in School

Age 5-10

Age 10 - 16

Total

Age 5-10

Age 10 - 16

Total

Age 5-10

Age 10 - 16

Total

1

85

14311

2471

1838

4309

1582

1768

3350

737

841

1578

2

98

26071

4062

3885

7947

3314

3831

7145

721

1107

1828

40382

6533

5723

12256

4896

5599

10495

1458

1948

3406

Totals

Detail of Children in Labour Sr. No.

Total Children in Labour

Union Council

Total Population

Total Children

Age 5 -10

Age 10-16

1

85

14311

4309

31

67

98

2

98

26071

7947

27

161

188

40382

12256

58

228

286

Totals

Total

Total Houses Sr. No.

Union Council

1 2

Total No. of Houses

85 98

2239 3924 6163

Totals

Details of Houses by Dwelling Type Information not Given

1360

-

7

1269

16

-

16

7

Total Houses

Katcha Houses

1

85

2239

527

345

2

98

3924

357

2282

6163

884

2627

2629

Totals

Pacca Houses

Jhugi

Union Council

Sr. No.

Mixed Katcha / Pacca Houses

Detail of Houses by No. of Rooms Sr. No.

Houses With Room(s) UC No

1

85

2

98

Totals

Total Houses 1

2

3

4

More than 4

Information not Given

775

881

372

145

66

-

2239

1000

1492

781

393

247

11

3924

1775

2373

1153

538

313

11

6163

Toilet Facility Sr.No.

Toilet Facility

No. of Households in UC 85

No. of Households in UC 98

Total in both UCs

1

Flush Toilet Connected to a Septic System

491

2795

3286

2

Open Places

1671

522

2193

3

Ventilated Improved Pit Latrine

24

4

28

4

Flush Toilet Connected to a Public Sewer

19

478

497

5

Pour Flush Toilet

18

85

103

6

Traditional Pit Latrine (Closed)

6

-

6

7

Public / Communal Latrine

2

2

4

8

Pit Toilet

2

-

2

9

Pit Flush

1

2

3

10

Others

1

4

5

11

Information not Given

Totals

42

49

91

2277

3941

6218

26

Annex 3 Details of Households Monthly Expenditures Total Households in Union Council 85: 2277 Household Grocery, Health & Sr. No.

Monthly Expenditures In Pak Rs

UC No

Education Expenditures Grocery

Health

Education

Gas Bills

Electricity

64

883

779

14

1836

400

233 916 672 261 67 1 1 2 2217 47

177 38 8 10 5 3 1 -

95 37 10 9 3 -

4 -

92 11 5 1 1 -

36 6 2 -

1125 1571

993 1841

18 12

1946 2734

444 1568

326 123 24 25 19 1 2 -

388 119 34 41 23 6 3 -

7 1 3 -

850 148 22 20 12 -

292 75 30 14 1 3 -

2091

2455

23

3786

1983

3216

3448

41

5732

2427

0 to 500

1

500 to 1000 1000 to 2000 2000 to 3000 3000 to 5000 5 to 10,000 10 to 15,000 15 to 20,000 More than 20,000

85

Totals 0 to 500

2

500 to 1000 1000 to 2000 2000 to 3000 3000 to 5000 5 to 10,000 10 to 15,000 15 to 20,000 More than 20,000

98

Totals

221 1024 1284 947 286 18 9 6 3842

6059 Total Households in Union Council 85: 2277 Grand Totals

Sr. No.

UC No

1

Annual Expenditures in (Rs)

0 to 2000

Households Annual Liabilities Expenditures Clothes

1098

8

28

5 to 10,000

175

1

18

10 to 20,000

24

7

12

20 to 50,000

4

9

8

50 to 100,000

-

5

1

1 to 200,000

1

-

-

1

1

2019

34

89

954

55

36

2026

20

25

5 to 10,000

691

17

27

10 to 20,000

61

17

25

20 to 50,000

19

18

21

50 to 100,000

1

10

8

1 to 200,000

-

5

1

More than 200,000

1

3

-

3753

145

143

5772

179

232

0 to 2000 2000 to 5000

Totals Grand Totals

27

Personal Loans

21

Totals

98

Home Maintenance

3

More than 200,000

2

Telephone/Cable TV/Mobile

717

2000 to 5000

85

Bills

Annex 3

Total Households in Union Council 98: 3941 Household Utilities Expenditures Water & Sanitation

House Rent

ation

Transport Maintenance

Servant Pays

Others

Transport-

Fuel

Totals

7

8

1105

1546

109

16

29

6796

1 -

1 -

62 5

80 28 5

32 17 10 5

11 13 1 3

3 3 -

8 13 2 -

9 92 94 37 3 1 -

1175 2272 1159 132 8 6 4 9 -

1660 2743 337 71 14 10 9 -

44 59 28 12 3 4 -

37 2 1 -

15

227

3590

3184

1 558

827 1074 715 292 78 4 2 2 9850 13281 3825 1807 1441 1084 365 48 14 7 21872

23

236

4765

4844

732

2 1

1 -

Major / Weddings etc

1 1 -

1 174 327 122 63 19 16 6 4 -

7 -

2 -

113

5

157 31722 42 Total Households in Union Council 98: 3941

Zakat

Others

Total

19

750

234

25

1769

11

90

13

3

1251

1

25

3

4

227

1

13

-

5

62

3

22

1

5

52

Taxes

-

20

-

1

27

1

6

-

1

9

-

6

-

-

8

36

932

251

44

3405

26

1744

491

24

3330

10

370

31

-

2482

7

133

17

-

892

2

60

10

2

177

2

63

1

1

125

-

49

1

-

69

1

23

-

-

3 0

-

11

-

2

17

48

2453

551

29

7122

84

3385

802

73

10527

28

Annex 4

Annex 4:

Investment pattern of CDGF

Figure A 4-1:

Investment pattern form July 2004 to June 2005

Chak Jhumra Town

Layallpur Town Jaranwala Town

Jinnah Town

Iqbal Town

Madina Town

Sammundari Town

Tandlianwala Town

29

Annex 4

Figure A 4-2:

Investment pattern form July 2004 to April 2008

Chak Jhumra Town

Layallpur Town Jaranwala Town

Jinnah Town

Iqbal Town

Madina Town

Sammundari Town

Tandlianwala Town

30

Bibliography

BIBLIOGRAPHY Cheema, A: Governance Impediments to Pro-Poor Change in Pakistan, Asian Development Bank 2007 City District Performance Report 1 (July 2004 May 2005), Strategic Policy Unit, City District Government Faisalabad City District Performance Report 2 (June 2005 Nov 2005), Strategic Policy Unit, City District Government Faisalabad City District Performance Report 3 (Dec 2005 May 2006), Strategic Policy Unit, City District Government Faisalabad City District Performance Report 4 (June 2006 Nov 2006), Strategic Policy Unit, City District Government Faisalabad City District Performance Report 5 (Dec 2006 May 2007), Strategic Policy Unit, City District Government Faisalabad City District Performance Report 6 (June 2007 Nov 2007), Strategic Policy Unit, City District Government Faisalabad Gazdar, H: Rural Economy and Livelihoods in Pakistan, Asian Development Bank 2007 Pakistan Local Government Ordinance, 2001 Pakistan Poverty Reduction Strategy Paper, Government of Pakistan, January 2004 Punjab Poverty Reduction Strategy Paper, Government of the Punjab, October 2003

31

OUR OTHER PUBLICATIONS 2

1

Managing Change

Human Resource Management

for Improving Service Delivery

for Good Governance

Learning to embrace the challenge of good governance

Building local government capacity for effective service delivery

S.M. Khatib Alam Karin Tang Mahmood Akhtar

March 2008

S. M. Khatib Alam David Alan Watson Muhammad Shahid Alvi

March 2008

SelfActualization Esteem (self and others) Social Needs Safety and Security Basic Physiological Needs

City District Government Faisalabad, Pakistan

City District Government Faisalabad, Pakistan

4

3 Financial Management

5

Union Council Profiling

for Good Governance

& Service Mapping

From Deficit to Surplus

For Pro-poor Planning & Investment

S.M. Khatib Alam Imran Yousafzai

S.M. Khatib Alam Janet Gardener Muhammad Tariq

March 2008

March 2008

Communications for Good Governance Building local government capacity for effective service delivery S.M. Khatib Alam Nadir Ehsan Humaira Khan

March 2008

150

100

Rs. Millions

50

0

-50

-100

-150

FY 2004-05

FY 2005-06

FY 2006-07

FY 2007-08 Projected

FY 2008-09 Projected

FY 2009-10 Projected

City District Government Faisalabad, Pakistan

City District Government Faisalabad, Pakistan

6

7

City District Government Faisalabad, Pakistan

8

9

Citizen Voice in Local Governance

Citizen Engagement

Promising Change

Measuring Change

The Citizen Perception Survey

in Local Governance

Six Case Studies on Whole School Development

the education research component

S.M. Khatib Alam Sumara Khan Mehreen Hosain

S.M. Khatib Alam Muhammad Tariq Mehreen Hosain

March 2008

March 2008

March 2008

Dr. Fareeha Zafar

March 2008

Dr. Fareeha Zafar

TS ES ER INT ER ITY ETH UN OG MM ING T R E O T TH GC AC OGE TIN GT OR IDIN PP ION DEC SU LTAT U S CON

M INFOR

10

G SHARIN ATION City District Government Faisalabad, Pakistan

City District Government Faisalabad, Pakistan

City District Government Faisalabad, Pakistan

12

11

City District Government Faisalabad, Pakistan

13

Teacher Training

Public Private Partnership

Management Information Systems

Enabling Joined-Up Government

in Whole School Development

in Education: from Policy to Implementation

in Local Government

Introducing Geographic Information System

Change and Transformation as a Reflective Process

Value Addition and Best Practices

Changing the dynamics of governance through ICTs

March 2008

Brigid Smith

City District Government Faisalabad, Pakistan

March 2008

Beala Jamil

City District Government Faisalabad, Pakistan

March 2008

S.M. Khatib Alam Nadir Ehsan Kashif Abbas

City District Government Faisalabad, Pakistan

March 2008

Dr. Umar Saif Muntazir Mehdi Gul Hafeez Khokhar

City District Government Faisalabad, Pakistan

All case studies including other reports can be downloaded from the web site: http://www.faisalabad.gov.pk

ABOUT THE AUTHORS S.M. Khatib Alam - Project Manager and Overall Team Leader Khatib Alam is an international management consultant with considerable experience of leading large and diverse teams on multi-disciplinary, complex and challenging projects around the world. He has a particular expertise in strategic management, organisational change management, institutional strengthening, urban development and corporate social investment. Since 2004, he has been the Overall International Team Leader on the innovative DFID funded SDLGF project.

Janet Gardener Janet Gardener is a principal consultant with GHK specialising in social development, governance and development planning. She has over 20 years of extensive experience in project management and consultancy working on a variety of social policy, public sector reform, urban management and poverty programmes. Following a series of assignments in Southern & Eastern Africa, the majority of her work in the last 8 years has been in an urban context in India and South Asia. She has worked regularly for DFID, ADB, UNDP and other bilateral agencies leading a variety of social appraisals, project reviews, and programme design missions.

Muhammad Tariq - Community Development Specialist Mr. Muhammad Tariq has been working as a Community Development Specialist in SDLGF project (DFID) in since April 2004. He possesses more than eight years experience in the development sector and most of which pertains to reform and institutional development in the local government departments. His most recent work focused mainly on change management with a particular emphasis on improving service delivery, enhancing citizens engagement, and addressing poverty and social exclusion.

City District Government Faisalabad DCO Office, Near Iqbal Stadium Faisalabad, Pakistan Tel: +92 (0) 41 9200205 Fax: +92 (0) 41 9200206 E-mail: email@faisalabad.gov.pk Internet: http://www.faisalabad.gov.pk

Strategic Policy Unit 2nd Floor, DCO Office Near Iqbal Stadium, Faisalabad Pakistan Tel: +92 (0) 41 9201256 Fax: +92 (0) 41 9201257 E-mail: email@spu.com.pk Internet: http://www.spu.com.pk

Management Consultants GHK International Ltd. 526 Fulham Road, London, SW6 5NR United Kingdom Tel: +44 (0) 20 74718000 Fax: +44 (0) 20 7736 0784 E-mail: email@ghkint.com Internet: http://www.ghkint.com Internet: http://www.ghkpak.com