ACCESS & BOOKINGS
HOW TO BOOK SHOWS
ACCESS SERVICES
Online dreambigfestival.com.au or bass.net.au
Adelaide Festival Centre is committed to ensuring our programs are accessible. We have a number of facilities to help: wheelchair loan service, assistive hearing system, accessible toilets, accessible seat allocations, access-friendly drop off/ pick up points and lift access. For more information visit adelaidefestivalcentre. com.au/your-visit/access-services
By Phone BASS 131 246 All major credit cards accepted Mon – Sat 9am - 5pm Over the counter Please visit bass.net.au for a list of BASS outlets and opening times. $8.95 transaction fees apply to all transactions. For further information regarding our fees, visit: adelaidefestivalcentre.com.au/tickets-info/ general-tickets-information
When booking your tickets, please inform the BASS operator if you have any specific access requirements. For all other disability access enquiries please contact Patron Services: contact@adelaidefestivalcentre.com.au or 08 8216 8600.
CONDITIONS OF TICKET PURCHASE Lost or Stolen Tickets In most instances reserved seat tickets may be replaced, however general admission tickets cannot be replaced. Please call BASS on 131 246 for assistance. Concessions Pensioners, seniors, unemployed patrons and full time students are entitled to concession prices. Proof of entitlement may be requested at time of purchase or at the venue. Please make sure you carry your concession cards.
CHILD SUPERVISION Children must be supervised at all times during all performances and events at Adelaide Festival Centre and other DreamBIG venues. This helps promote a safe and secure environment for our children. dreambigfestival.com.au
PARENTING ROOMS Adelaide Festival Centre has a parenting room located off the Festival Theatre foyer with a breastfeeding chair and separate toilets including a child’s size toilet and changing table. See concierge staff if you are unsure of the location.
Adelaide Festival Centre respects your privacy and meets Government policy requirements. Disclaimer: Every effort has been made to ensure that all information within this program is correct at publication printing in January 2021. Refer to dreambigfestival.com.au for the most up to date information.
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