2019
Conquering Scale Find out what happened in this edition
19-20 March 2019 | CTICC | Cape Town, RSA
Index: Thank you Event highlights Sponsors, exhibitors, partners Event gallery Audience overview Job title breakdown Marketing statistics Marketing highlights Attendee company list Advisory Panel Speakers Upcoming events Knowledge bar speakers
Click any of the above to link directly to the page
Thank you
19 - 20 March 2019 Tuesday & Wednesday
Dear Presentation Partners, Sponsors & Exhibitors Kinetic and the eCommerce Africa Confex sponsors, advisory panel, exhibitors and partners would like to extend their gratitude to all attendees whom participated in the various business platforms, networked with industry peers, and engaged in thoughtprovoking discussions at this year’s event. Over the last 5 years, Kinetic has pulled together meticulous research and benchmarking methods every year, to bring South Africa the eCommerce Africa Confex. The 2019 program was the biggest yet with two concurrent sessions including a combination of case studies, technology and research bringing together leading national and international ecommerce experts who presented and contributed to the program with information about the latest trends. The eCommerce Africa Confex continues to develop unique business platforms that endeavour to enrich the expanding eCommerce community - through encouraging collaboration, out-ofthe- box thinking and bold investments that will nurture this growing industry and ensure its long term growth and sustainability Yours Faithfully, Team Kinetic
2019 Edition Statistics Speakers
Attendees
Companies
Countries
Press & Media
46
650
400
25
10
Kinetic Upcoming Events eCommerce East Africa 12 - 13 June 2019 Radison Blu | Nairobi, Kenya eCommerce East Africa aims to offer solutions to help online sellers succeed. www.ecomeastafrica.com
IT Leaders Africa Summit 8 October 2019 Cape Town Meet to discuss the most current trends affecting key players in the IT sector. www.itleaders.co.za Customer Experience Management Africa 31 July - 01 August 2019 Cape Town A meeting place for CX professionals and innovative CX solution providers www.cemafricasummit.com
Register, Sponsor, Speak or Partner at any of our event today! Contact Kinetic: Tel: +27 (0)21 180 4700 customerservice@kineticevents.net www.kineticevents.net 14 Pickwick street, Salt River, Cape Town, RSA
Event Highlights EXPERT KEYNOTE SPEAKERS In addition to the independent, high-level keynote speakers, leading experts shared their business cases with the delegates. We brought together top minds on critical topics to inform, inspire and help transform businesses.
INTERACTIVE EXPO FLOOR The exhibition floor was abuzz throughout the event, hosting a series of masterclasses, panel discussions, interactive demonstrations and start-up success stories. Expo attendees and delegates alike were imparted with practical knowledge on how to make their businesses great, lessons learned from successful innovative start-ups and the next wave of disruptive technologies.
KNOWLEDGE BAR (EXPO FLOOR MASTERCLASSES) Informative, practical and intimate discussions designed to help answer critical questions to help kickstart your new business or drive your exsisting business to the next level.
Sponsors, Exhibitors, Partners SPONSORS
Lead Platinum
Gold EXHIBITORS
MEDIA PARTNERS
Event Gallery
Audience Overview
650
Attendees
INDUSTRY BREAKDOWN: 8%
6%
Telecoms
Government
10%
8%
Travel & Leisure
FMCG
15%
5%
Online Retailers / eTailers
Transport
9%
19%
Brick & Mortar Retailers
Banks & Financial Industries
8%
12%
Fintech
Insurance
19 - 20 March 2019 Tuesday & Wednesday
#ECO19
SOLUTIONS SHOWCASE: • CRM
• Marketing Automation
• Fulfillment
• Payment Solutions
• Delivery
• Engagement Software
• Packaging
• Mobile Commerce
• eCommerce Software
• Material Handling Solutions
• Digital Marketing
• Mobile Billing
• Retail Software
• Contact Center Software
• Cross-border tax advice
• ERP Software
• Customer Experience Solutions
Cape Town International Convention Centre Cape Town, South Africa
DECIS ION MA KE RS
72% 650+
ES ANI MP CO
40%
% 28
400
SOUT HA FR ICA
NAL TIO A N ER T IN
DELEGATES
10%
AMERICA United States of America Brazil
19%
EUROPE 10% Germany Portugal Netherlands Austria
52%
AFRICA 10% Africa South Ghana Nigeria Liberia Cameroon Namibia Zimbabwe Botswana Kenya Unites Arab Emirates Mauritius
19%
ASIA 10% Thailand Russia China India
Job Title Breakdown CCO
Head Of Merchandise
CEO
Head of Online
CFO
Head of Payments
CIO
Head Of Sales
CMO
Head Ux Specialist
COO
HOD Risk Operations
CTO
IT Director
Digital Producer
Managing Director
eBusiness Specialist
Managing Director Retail
eCommerce Director
Marketing & Sales Coordinator
eCommerce Manager
Marketing Manager
eCommerce Ops Manager
Merchandise Systems Manager
eCommerce Services Manager
Retail Services Manager
Enterprise Architect
Senior Account Manager
Executive Director
Supplier Operations Manager
Financial Director
Supply Chain Manager
Financial Executive Founder/Owner Fraud and Risk Manager
16%
C-Suite
24%
Directors
33%
Managers
27%
Influencers
General Manager Global Ecommerce Strategist GM Financial Services Group Ecommerce Manager Group Marketing Director Group Risk Manager Group Sales Director Head Fraud Management IS Head Of Ecommerce Head Of Finance Head Of Growth
BOOK NOW eCommerce Africa March 2020 We are proactively seeking partnerships for 2020 that can support the rapid growth currently underway in the eCommerce industry. In a world of rapid change; where disruption is becoming the new norm, it has become increasingly important to position yourself and your organisation as a change agitator from the onset.
www.ecommerce-africa.com
MAILERS & NEWSLETTERS General Mailer
Marketing Mailer
Newsletters to partner subscribers
R 33 153
R6 819
15
Value per mailer
Value per mailer
Newsletters sent
42 040
8 647
646 500
2019
2019
2019
Subscribers
Subscriber size
08
Fastmoving
20 000
01
Global Africa News
60 000
02
Cape Business News
20 000
04
Bizcommunity
546 500
6 314
71 980
2 872
Kinetic Page Fans:
385
Kinetic Followers
1213
Reads: 337
ECO Page Fans:
1856
ECO Followers
2860
Impressions: 2872
Engagements:
4039
Engagements
67 941
Avg. read time: 00:04:50
@EcommerceAfricaConfex
Links out: 12
M
L
Digital showguide Impressions
IA
Total Engagements
SOC
Total Followers
NG
Partner company
ET I
Newsletters sent to Partner Subscribers
RK
Subscribers
MA
Total Subscribers
10%
(links on sponsor/ exhibitor pages)
ED
IA
MEDIA COVERAGE AVE: R 2,455,271.10
30
Media Partners
MEDIA ATTENDEES
16
Media Attendees
697 187 Total Subscribers
IA
SI
TE
M
E
D
W
EB
TOP 5 COUNTRIES South Africa
5 743
United States Germany
visitors
UK
52 079
India
Page Views
New Visitors
83%
Return Visitors
17%
TOP PAGES /home /speakers /register /sponsors
www.ecommerce-africa.com Event Statistics
/agenda
PR Marketing Highlights Media Coverage Leading up to the show Popular Mechanics | 1 Mar 2019 | AVE: 52044.96 Update Your Diary This Day In History Fast Company South Africa | 1 Mar 2019 | AVE: 74790.54 Fast Events Fast Events (Part 2) Trucks and Heavy Equipment | 4 Mar 2019 | AVE: 70270.2 DHL renews partnership with Africa’s largest e-commerce event Fast Moving | 4 Mar 2019 | AVE: 10098.22 Do you want to grow your business? Hear from those who have! How we made it in Africa | 4 Mar 2019 | AVE: 8116.1 DHL renews partnership with Africa’s largest e-commerce event Supply Chain Digital | 4 Mar 2019 | AVE: 9790.2 DHL Express to deliver the 2019 DHL eCommerce Africa Conference and Exhibition My Pressportal | 5 Mar 2019 | AVE: 9861.17 DHL renews partnership with Africa’s largest e-commerce event CNBC Africa | 5 Mar 2019 | AVE: 24226.72 DHL renews partnership with Africa’s largest e-commerce event Truck & Bus | 5 Mar 2019 | AVE: 56682.6 DHL renews partnership with Africa’s largest e-commerce event African Daily Voice | 5 Mar 2019 | AVE: 5232.81 South Africa to host e-commerce conference Africanews | 5 Mar 2019 | AVE: 15232.14 DHL renouvelle son partenariat avec le plus grand événement e-commerce d’Afrique Bizcommunity | 6 Mar 2019 | AVE: 172765.8 DHL renews partnership with eCommerce Africa Fast Moving | 8 Mar 2019 | AVE: 20452.74 eCommerce giants descend on Cape Town Brand Spur | 15 Mar 2019 | AVE: 30414.86 DHL renews partnership with eCommerce Africa Bizcommunity | 19 Mar 2019 | AVE: 235691.88 #eco19: Why brands need to create emotional experiences for Generation CX Bizcommunity | 20 Mar 2019 | AVE: 295808.76 #eco19: Unpack why your brand story matters before you start telling it Bizcommunity | 22 Mar 2019 | AVE: 363791.4 #ECO19: Is your mobile commerce strategy excluding the mass market?
Take the leap... Experience the change in B2B Conferencing
List of Attendee Companies 3Xecommerce
Clicks
getTOD
4GR8ER GOODS COM PTY LTD
CLM
GHU
ACE Printers
Codeswop (Pty) Ltd - A Software Com-
GIZ
Ackermans
pany
Global Africa Network
Adeo South Africa (PTY) Ltd
Comair Limited
Goodwell
AdMarula (Pty) Ltd
Consnet
Adpro
Continental Tyres South Africa
Graham Beck Enterprises
Afreaka Clothing
Cotton On
GTP Alliance
African Payment Solutions
CourierIt
Guest
African Sales Company
Craft eMarket
Have You Heard
Afrimart Online Pty Ltd
Creative Touch
Healthy Mind
Agrista
Cristatus Investments
Herbex
Airchefs
CSIR
Hooked on Sunshine
ANA Publishing - Fast Company
Decofurn Furniture
Horizons Africa Online
Antalis (Pty) Ltd
Deloitte
I Love Boobies
Apex Market Research
Design11
Iconix Online
Audiochain SA (PTY) Ltd
Desir
IDATA
Austrade
DHL
iLEAD et al
AVN -ASSOCIATED VISUAL NEWS
DHL Express
IMA Media
AWA digital
Diageo
indaHash
Babylonstoren
Dis-Chem
Insaka eCommerce Academy
Barrows
Distell
InteliKit
Barrows Design and Manufacturing
DPD Laser
Interact RDT
Bizcommunity.com
Dropeazy
Intercape
Black Marlin Distribution
DutyPay GmbH
Interroll Group
Block & Chisel CC
Eco Web (PTY) Ltd
I-Pay Secure Payment
Bo & Luca
eCommerce Forum Africa
Jacoba Clothing
Bollore
Elemental Web Solutions
Jasper Consultants
Brandlove
Engage
Jaspers
BrandsEye
Euromonitor
JD Group
Bright Idea Projects 1747cc
Everlytic
Jockey SA
Business Builder SA Development Trust
Fasta.co.za
Johnson & Johnson
Buy My Art Online
Fastmoving
CX Consulting
Buyitall.today
FedEx
JW Ecommerce Group
CallPay
FedEx Express
Kaap Agri
Cape Diamond Exchange
First Impression Africa
Kenesis
Cape Minerals
Flight Centre
Kilowatt
Cape Town Tourism
Flook
Knut Hansen
Cape Union Mart International
Flook Sport & Travel
LaNo Activation
Capfin SA
FlySafair
Le Creuset South Africa (Pty) Ltd
CARROL BOYES (PTY) LTD
FNX Consulting
Lewis Group
Change News Media
Foschini Group
Lixil Africa (Grohe, Cobra, Vaal)
Cherry Melom
Francordsoft
LLC, Apiship
Childrens House
Frank Financial Services
Logtrain
Church Of Cape Town
Freddy Hirsch
Long4Life Ecommerce
CITI
Freelancer
loot.co.za
Click
Freshworks
Love Milo
ClickaTell
Game and DionWired
Malaville (Pty) Ltd
Markham (TFG)
PPS Insurance
Sunshower
Massbuild
Practical Innovations
Supplier Development Awards
Matsidiso Shoes
PriceCheck
T6 Studios Ecommerce Consultancy
Mattel
Printulu
Takealot
Maxipost
Rainbow Tourism Group
TechReign Dynasty
Meikles Hotel
Raz Technology
TFG
Meridian Wine Merchants
RCL FOODS
Tfg Financial Services
Metis Advisory Services
Readers Warehouse
The Billy Bo Group
miglio
RealDealz.co.za
The Bizniz Media
Mira Networks
Red & Yellow Creative School of Busi-
the blac butler
MJ Media
ness
The FIX - Foschini Group
Mobicred
Red Box Digital
The Foschini Group
Mobiz
ROAM
The Gin Box
Mommy Mall SA
Rottner Roberts Security
The Leader Ship
MoreCorp eCommerce
Rushbox Limited
The Power Store
MoreCycle
SA Scooter Shop
The Pro Shop
MRKWORLDGROUP
SalesX
The Revenue Unlocker
MWEB
Salovy
The Space
N Project Media
Sandvik Mining and Rock Technology
Thumbzup Innovations
Naspers
Sanlam
Tigers Global Logistics
Nedbank
SANParks
Tola Mobile
NELSON MANDELA UNIVERSITY
SAP South Africa
Tola Mobile Mozambique
Networkers International
SB Connect Media SA
Toys R Us & Babies R Us
New Balance
Scan Display
TPS
Ohlthaver & List
Scrubbill
Tractor Outdoor
Okumhlophe
Sealed Air
Trade Ocean
Old Mututal
Semantica Digital
Travelstart
Omnico
ShopLab
TriShopSA
One Africa Media (Pty) Ltd
ShoppingFeeder
Trustpay
Oneminute
Shopstar
TT Consultancy
Oracle
Shumata
Unilever
Orderin
Signet Licensing
Unisky Management
Owner
Silicon Cape
Urizima 159 CC
Pack Leader Pet Products (Pty) Ltd
Silo
V&A Waterfront
Paintcor
Silversoft
V5 Digital
ParcelNinja
Sintez Technologies (Pty) Ltd
VapersCrib.co.za
Paul Bothner Music
Six Sons PTY Ltd t.a Kloppers
Vdsp Investments Pty
Pay@
SLD Payments
Voltron Ventures
PayCheap
Smarter Ecommerce GmbH
Walworth Consulting
PayFast
SnapnSave
Waz Outdoor
PayFlex
Solar Shop
Websense Internet Solutions cc
Paygate
South African National Parks
Weylandts
Payoneer
Splashdown Ventures
WinSalt (Pty)Ltd
Peach Payments
Spur Advertising Pty Ltd
Wirecard
Pendel
Spur Group
Woolworths Holdings Limited
PeopleSolved
Standard Bank of South Africa
WSP Sale & Promotions
PEP
Stanley Black & Decker
Yeahmobi
Pernod Ricard
Steinbuild
Zando
Platinum Seed
Stellenbosch University
Zariro Consulting
Pomegranate Online PTY Ltd.
StillOaky Distillery
Port2Port
Stratech
Advisory Panel
Leonard Stiegeler
Gary Hadfield
GM: Africa, Ringier
CEO, Loot.co.za
Justin Clarke
Kevin Tucker
Founder, Private Property, & One Africa Media
Founder & CEO, PriceCheck
Chris Folayan
David Torr
CEO, MallforAfrica
CEO & Founder, uCook
Speakers
Alexander Gansel
Alexander Knieps
Bianca Havenga
Co-Founder and Managing Director of DutyPay
Founder & CEO, Printulu
Client Manager and Website Developer, Eco Web
Bradley Elliot
Chantel Botha
Charlene van Zyl
CEO, Platinum Seed
Founder, Brand Love
Head of Customer, Woolworths
Clemens Weitz
Dr Jabu Mtsweni
Dylan Piatti
CEO, ROAM
Research Group Lead, CSIR
Deloitte Africa; Chairman: Ecommerce Forum Africa
Speakers
Evan Waters
Gary Hadfield
Gavin Potgieter
Senior Director -Growth , Naspers
CEO, Loot
Group Sales Director, Kenesis
Grant Brown
Jason Taylor
Johan van Tonder
CEO, Zando
Co-founder and Director, Eco Web
Author, Co-author of ‘E-commerce Website Optimization’
Johanna Kollar
Juan Vargas
Megan Roper
Head of Communication Products Partnerships, Africa, Google
Founder & PR/Operations teams, GHU (Growth Hacking Union)
Head of Marketing, DHL
Speakers
Mike Joubert
Natasia van Rooyen
Nic Ray
Founder, The Billybo Group
SEO OLM Expert, Kenesis
CEO, Brands Eye
Robbert Wiering
Robyn Hazenkamp
Roger Bezuidenhout
E-commerce expert, GIZ (Deutsche Gesellschaft für Internationale Zusammenarbeit)
Head of Design, Red & Yellow
Head of Marketing, SnapnSave
Shawn Sipman
Tebogo Legodi
Venessa Dewing
CX Business Dev & Strategy Leader – Africa, Oracle
Digital Lead, Sanlam
E-Commerce & Key Customers Sub Saharan Africa, DHL Express South Africa
Speakers
Wayne van Rensburg
Yolande Steyn
Commercial Director, DHL
Independent Consultant, ex FNB & Vodacom
Knowledge Bar Speakers
Katherine Marriott
Federico Dedeu
Gift Gana
Sales Manager, Everlytic
Vice President, Indahash
Co-Founder, Intelikit
Jan Jansen van Vuuren
Jean Buckman
Joerg Lohmann
Founder, Gin Box
Industry Manager for Courier Express and Parcel, Interroll Sa
Julia Ahlfeldt
Karyn Strybos
Ashley Pitt
Customer Experience, JA Consulting
Marketing Manager, Everlytic
South Africa Representative for Retail, NetSuite
Channel Sales Director, CitiXsys
Klaus Lombardozzi
Mike Joubert
Razia Pillay
Organisational Effectiveness Coach, The Leader Ship
Founder, The Billybo Group
Head of Change, News Media
Robin Phillip
Thembani Biyam
Warrick Kernes
Co-Founder, African Payment Solutions
Head of Growth, OrderIn
CEO, Insaka
Chantel Smit
Chris Rutte
Head of CRM, TravelStart
Head – Operations, Peach Payments
PAVING THE WAY FOR ECOMMERCE IN EAST AFRICA Following 4 years of success in Cape Town, Kinetic is excited to present the East African edition of Africa’s largest eCommerce event. Online buying and selling of goods and services, online transactions, high mobile penetration, fast connectivity, a digital savvy population and an increased consumer spending power are among factors increasingly fueling the growth of e-commerce in East Africa. Cross order e-commerce volumes are expected to increase at an annual rate of 25%, this will provide many growth opportunities for retailers and manufacturers who have an online offering. eCommerce East Africa aims to offer solutions to help online sellers succeed. If you already sell online, you will come away from the event with completely new online merchandising ideas, selling tools, marketing outlets, and operational strategies. If you don’t yet sell online, you will find out how to efficiently move your offline business online. If you are a startup, you will discover ways to break into ecommerce with minimal upfront costs using various online store, dropship, print-on-demand, affiliate marketing, and payment solutions on display.
www.ecomeastafrica.com
A practical journey through customer centricity Our 2019 commitment to you is to maximize the educational value and takeaway you will receive at the 8th Annual CEM Africa Summit. CUSTOMER JOURNEY AT THE CORE
2019 sees a shift in the content design structure; more customer centric and a deeper focus on practical application through Case Studies and Whitepapers. The main plenary and workshop content will follow the customer journey from awareness to advocacy and everything between. Only practical examples and case studies will feature in 2019, to ensure that every minute spent at CEM 2019 is of great value.
31 July & 1 August 2019 |2019 CTICC | Cape Town 31 july & 1 august | cape town
Thank you to the 2019 sponsors Lead Sponsor
Pl atinum Sponsor
Gold Sponsors