eCommerce Africa Delivered by DHL 2019

2019

Conquering Scale Find out what happened in this edition

19-20 March 2019 | CTICC | Cape Town, RSA

Index: Thank you Event highlights Sponsors, exhibitors, partners Event gallery Audience overview Job title breakdown Marketing statistics Marketing highlights Attendee company list Advisory Panel Speakers Upcoming events Knowledge bar speakers

Click any of the above to link directly to the page

Thank you

19 - 20 March 2019 Tuesday & Wednesday

Dear Presentation Partners, Sponsors & Exhibitors Kinetic and the eCommerce Africa Confex sponsors, advisory panel, exhibitors and partners would like to extend their gratitude to all attendees whom participated in the various business platforms, networked with industry peers, and engaged in thoughtprovoking discussions at this year’s event.

Over the last 5 years, Kinetic has pulled together meticulous research and benchmarking methods every year, to bring South Africa the eCommerce Africa Confex.

The 2019 program was the biggest yet with two concurrent sessions including a combination of case studies, technology and research bringing together leading national and international ecommerce experts who presented and contributed to the program with information about the latest trends.

The eCommerce Africa Confex continues to develop unique business platforms that endeavour to enrich the expanding eCommerce community - through encouraging collaboration, out-ofthe- box thinking and bold investments that will nurture this growing industry and ensure its long term growth and sustainability Yours Faithfully, Team Kinetic

2019 Edition Statistics Speakers

Attendees

Companies

Countries

Press & Media

46

650

400

25

10

Kinetic Upcoming Events eCommerce East Africa 12 - 13 June 2019 Radison Blu | Nairobi, Kenya eCommerce East Africa aims to offer solutions to help online sellers succeed. www.ecomeastafrica.com

IT Leaders Africa Summit 8 October 2019 Cape Town Meet to discuss the most current trends affecting key players in the IT sector. www.itleaders.co.za Customer Experience Management Africa 31 July - 01 August 2019 Cape Town A meeting place for CX professionals and innovative CX solution providers www.cemafricasummit.com

Register, Sponsor, Speak or Partner at any of our event today!

Contact Kinetic: Tel: +27 (0)21 180 4700 customerservice@kineticevents.net www.kineticevents.net 14 Pickwick street, Salt River, Cape Town, RSA

Event Highlights EXPERT KEYNOTE SPEAKERS In addition to the independent, high-level keynote speakers, leading experts shared their business cases with the delegates. We brought together top minds on critical topics to inform, inspire and help transform businesses.

INTERACTIVE EXPO FLOOR The exhibition floor was abuzz throughout the event, hosting a series of masterclasses, panel discussions, interactive demonstrations and start-up success stories.

Expo attendees and delegates alike were imparted with practical knowledge on how to make their businesses great, lessons learned from successful innovative start-ups and the next wave of disruptive technologies.

KNOWLEDGE BAR (EXPO FLOOR MASTERCLASSES) Informative, practical and intimate discussions designed to help answer critical questions to help kickstart your new business or drive your exsisting business to the next level.

Sponsors, Exhibitors, Partners SPONSORS

Lead Platinum

Gold EXHIBITORS

MEDIA PARTNERS

Event Gallery

Audience Overview

650

Attendees

INDUSTRY BREAKDOWN: 8%

6%

Telecoms

Government

10%

8%

Travel & Leisure

FMCG

15%

5%

Online Retailers / eTailers

Transport

9%

19%

Brick & Mortar Retailers

Banks & Financial Industries

8%

12%

Fintech

Insurance

19 - 20 March 2019 Tuesday & Wednesday

#ECO19

SOLUTIONS SHOWCASE: • CRM

• Marketing Automation

• Fulfillment

• Payment Solutions

• Delivery

• Engagement Software

• Packaging

• Mobile Commerce

• eCommerce Software

• Material Handling Solutions

• Digital Marketing

• Mobile Billing

• Retail Software

• Contact Center Software

• Cross-border tax advice

• ERP Software

• Customer Experience Solutions

Cape Town International Convention Centre Cape Town, South Africa

DECIS ION MA KE RS

72% 650+

ES ANI MP CO

40%

% 28

400

SOUT HA FR ICA

NAL TIO A N ER T IN

DELEGATES

10%

AMERICA United States of America Brazil

19%

EUROPE 10% Germany Portugal Netherlands Austria

52%

AFRICA 10% Africa South Ghana Nigeria Liberia Cameroon Namibia Zimbabwe Botswana Kenya Unites Arab Emirates Mauritius

19%

ASIA 10% Thailand Russia China India

Job Title Breakdown CCO

Head Of Merchandise

CEO

Head of Online

CFO

Head of Payments

CIO

Head Of Sales

CMO

Head Ux Specialist

COO

HOD Risk Operations

CTO

IT Director

Digital Producer

Managing Director

eBusiness Specialist

Managing Director Retail

eCommerce Director

Marketing & Sales Coordinator

eCommerce Manager

Marketing Manager

eCommerce Ops Manager

Merchandise Systems Manager

eCommerce Services Manager

Retail Services Manager

Enterprise Architect

Senior Account Manager

Executive Director

Supplier Operations Manager

Financial Director

Supply Chain Manager

Financial Executive Founder/Owner Fraud and Risk Manager

16%

C-Suite

24%

Directors

33%

Managers

27%

Influencers

General Manager Global Ecommerce Strategist GM Financial Services Group Ecommerce Manager Group Marketing Director Group Risk Manager Group Sales Director Head Fraud Management IS Head Of Ecommerce Head Of Finance Head Of Growth

BOOK NOW eCommerce Africa March 2020 We are proactively seeking partnerships for 2020 that can support the rapid growth currently underway in the eCommerce industry.

In a world of rapid change; where disruption is becoming the new norm, it has become increasingly important to position yourself and your organisation as a change agitator from the onset.

www.ecommerce-africa.com

MAILERS & NEWSLETTERS General Mailer

Marketing Mailer

Newsletters to partner subscribers

R 33 153

R6 819

15

Value per mailer

Value per mailer

Newsletters sent

42 040

8 647

646 500

2019

2019

2019

Subscribers

Subscriber size

08

Fastmoving

20 000

01

Global Africa News

60 000

02

Cape Business News

20 000

04

Bizcommunity

546 500

6 314

71 980

2 872

Kinetic Page Fans:

385

Kinetic Followers

1213

Reads: 337

ECO Page Fans:

1856

ECO Followers

2860

Impressions: 2872

Engagements:

4039

Engagements

67 941

Avg. read time: 00:04:50

@EcommerceAfricaConfex

Links out: 12

M

L

Digital showguide Impressions

IA

Total Engagements

SOC

Total Followers

NG

Partner company

ET I

Newsletters sent to Partner Subscribers

RK

Subscribers

MA

Total Subscribers

10%

(links on sponsor/ exhibitor pages)

ED

IA

MEDIA COVERAGE AVE: R 2,455,271.10

30

Media Partners

MEDIA ATTENDEES

16

Media Attendees

697 187 Total Subscribers

IA

SI

TE

M

E

D

W

EB

TOP 5 COUNTRIES South Africa

5 743

United States Germany

visitors

UK

52 079

India

Page Views

New Visitors

83%

Return Visitors

17%

TOP PAGES /home /speakers /register /sponsors

www.ecommerce-africa.com Event Statistics

/agenda

PR Marketing Highlights Media Coverage Leading up to the show Popular Mechanics | 1 Mar 2019 | AVE: 52044.96 Update Your Diary This Day In History Fast Company South Africa | 1 Mar 2019 | AVE: 74790.54 Fast Events Fast Events (Part 2) Trucks and Heavy Equipment | 4 Mar 2019 | AVE: 70270.2 DHL renews partnership with Africa’s largest e-commerce event Fast Moving | 4 Mar 2019 | AVE: 10098.22 Do you want to grow your business? Hear from those who have!

How we made it in Africa | 4 Mar 2019 | AVE: 8116.1 DHL renews partnership with Africa’s largest e-commerce event Supply Chain Digital | 4 Mar 2019 | AVE: 9790.2 DHL Express to deliver the 2019 DHL eCommerce Africa Conference and Exhibition My Pressportal | 5 Mar 2019 | AVE: 9861.17 DHL renews partnership with Africa’s largest e-commerce event CNBC Africa | 5 Mar 2019 | AVE: 24226.72 DHL renews partnership with Africa’s largest e-commerce event Truck & Bus | 5 Mar 2019 | AVE: 56682.6 DHL renews partnership with Africa’s largest e-commerce event African Daily Voice | 5 Mar 2019 | AVE: 5232.81 South Africa to host e-commerce conference Africanews | 5 Mar 2019 | AVE: 15232.14 DHL renouvelle son partenariat avec le plus grand événement e-commerce d’Afrique Bizcommunity | 6 Mar 2019 | AVE: 172765.8 DHL renews partnership with eCommerce Africa Fast Moving | 8 Mar 2019 | AVE: 20452.74 eCommerce giants descend on Cape Town Brand Spur | 15 Mar 2019 | AVE: 30414.86 DHL renews partnership with eCommerce Africa Bizcommunity | 19 Mar 2019 | AVE: 235691.88 #eco19: Why brands need to create emotional experiences for Generation CX Bizcommunity | 20 Mar 2019 | AVE: 295808.76 #eco19: Unpack why your brand story matters before you start telling it Bizcommunity | 22 Mar 2019 | AVE: 363791.4 #ECO19: Is your mobile commerce strategy excluding the mass market?

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List of Attendee Companies 3Xecommerce

Clicks

getTOD

4GR8ER GOODS COM PTY LTD

CLM

GHU

ACE Printers

Codeswop (Pty) Ltd - A Software Com-

GIZ

Ackermans

pany

Global Africa Network

Adeo South Africa (PTY) Ltd

Comair Limited

Goodwell

AdMarula (Pty) Ltd

Consnet

Google

Adpro

Continental Tyres South Africa

Graham Beck Enterprises

Afreaka Clothing

Cotton On

GTP Alliance

African Payment Solutions

CourierIt

Guest

African Sales Company

Craft eMarket

Have You Heard

Afrimart Online Pty Ltd

Creative Touch

Healthy Mind

Agrista

Cristatus Investments

Herbex

Airchefs

CSIR

Hooked on Sunshine

ANA Publishing - Fast Company

Decofurn Furniture

Horizons Africa Online

Antalis (Pty) Ltd

Deloitte

I Love Boobies

Apex Market Research

Design11

Iconix Online

Audiochain SA (PTY) Ltd

Desir

IDATA

Austrade

DHL

iLEAD et al

AVN -ASSOCIATED VISUAL NEWS

DHL Express

IMA Media

AWA digital

Diageo

indaHash

Babylonstoren

Dis-Chem

Insaka eCommerce Academy

Barrows

Distell

InteliKit

Barrows Design and Manufacturing

DPD Laser

Interact RDT

Bizcommunity.com

Dropeazy

Intercape

Black Marlin Distribution

DutyPay GmbH

Interroll Group

Block & Chisel CC

Eco Web (PTY) Ltd

I-Pay Secure Payment

Bo & Luca

eCommerce Forum Africa

Jacoba Clothing

Bollore

Elemental Web Solutions

Jasper Consultants

Brandlove

Engage

Jaspers

BrandsEye

Euromonitor

JD Group

Bright Idea Projects 1747cc

Everlytic

Jockey SA

Business Builder SA Development Trust

Fasta.co.za

Johnson & Johnson

Buy My Art Online

Fastmoving

CX Consulting

Buyitall.today

FedEx

JW Ecommerce Group

CallPay

FedEx Express

Kaap Agri

Cape Diamond Exchange

First Impression Africa

Kenesis

Cape Minerals

Flight Centre

Kilowatt

Cape Town Tourism

Flook

Knut Hansen

Cape Union Mart International

Flook Sport & Travel

LaNo Activation

Capfin SA

FlySafair

Le Creuset South Africa (Pty) Ltd

CARROL BOYES (PTY) LTD

FNX Consulting

Lewis Group

Change News Media

Foschini Group

Lixil Africa (Grohe, Cobra, Vaal)

Cherry Melom

Francordsoft

LLC, Apiship

Childrens House

Frank Financial Services

Logtrain

Church Of Cape Town

Freddy Hirsch

Long4Life Ecommerce

CITI

Freelancer

loot.co.za

Click

Freshworks

Love Milo

ClickaTell

Game and DionWired

Malaville (Pty) Ltd

Markham (TFG)

PPS Insurance

Sunshower

Massbuild

Practical Innovations

Supplier Development Awards

Matsidiso Shoes

PriceCheck

T6 Studios Ecommerce Consultancy

Mattel

Printulu

Takealot

Maxipost

Rainbow Tourism Group

TechReign Dynasty

Meikles Hotel

Raz Technology

TFG

Meridian Wine Merchants

RCL FOODS

Tfg Financial Services

Metis Advisory Services

Readers Warehouse

The Billy Bo Group

miglio

RealDealz.co.za

The Bizniz Media

Mira Networks

Red & Yellow Creative School of Busi-

the blac butler

MJ Media

ness

The FIX - Foschini Group

Mobicred

Red Box Digital

The Foschini Group

Mobiz

ROAM

The Gin Box

Mommy Mall SA

Rottner Roberts Security

The Leader Ship

MoreCorp eCommerce

Rushbox Limited

The Power Store

MoreCycle

SA Scooter Shop

The Pro Shop

MRKWORLDGROUP

SalesX

The Revenue Unlocker

MWEB

Salovy

The Space

N Project Media

Sandvik Mining and Rock Technology

Thumbzup Innovations

Naspers

Sanlam

Tigers Global Logistics

Nedbank

SANParks

Tola Mobile

NELSON MANDELA UNIVERSITY

SAP South Africa

Tola Mobile Mozambique

Networkers International

SB Connect Media SA

Toys R Us & Babies R Us

New Balance

Scan Display

TPS

Ohlthaver & List

Scrubbill

Tractor Outdoor

Okumhlophe

Sealed Air

Trade Ocean

Old Mututal

Semantica Digital

Travelstart

Omnico

ShopLab

TriShopSA

One Africa Media (Pty) Ltd

ShoppingFeeder

Trustpay

Oneminute

Shopstar

TT Consultancy

Oracle

Shumata

Unilever

Orderin

Signet Licensing

Unisky Management

Owner

Silicon Cape

Urizima 159 CC

Pack Leader Pet Products (Pty) Ltd

Silo

V&A Waterfront

Paintcor

Silversoft

V5 Digital

ParcelNinja

Sintez Technologies (Pty) Ltd

VapersCrib.co.za

Paul Bothner Music

Six Sons PTY Ltd t.a Kloppers

Vdsp Investments Pty

Pay@

SLD Payments

Voltron Ventures

PayCheap

Smarter Ecommerce GmbH

Walworth Consulting

PayFast

SnapnSave

Waz Outdoor

PayFlex

Solar Shop

Websense Internet Solutions cc

Paygate

South African National Parks

Weylandts

Payoneer

Splashdown Ventures

WinSalt (Pty)Ltd

Peach Payments

Spur Advertising Pty Ltd

Wirecard

Pendel

Spur Group

Woolworths Holdings Limited

PeopleSolved

Standard Bank of South Africa

WSP Sale & Promotions

PEP

Stanley Black & Decker

Yeahmobi

Pernod Ricard

Steinbuild

Zando

Platinum Seed

Stellenbosch University

Zariro Consulting

Pomegranate Online PTY Ltd.

StillOaky Distillery

Port2Port

Stratech

Advisory Panel

Leonard Stiegeler

Gary Hadfield

GM: Africa, Ringier

CEO, Loot.co.za

Justin Clarke

Kevin Tucker

Founder, Private Property, & One Africa Media

Founder & CEO, PriceCheck

Chris Folayan

David Torr

CEO, MallforAfrica

CEO & Founder, uCook

Speakers

Alexander Gansel

Alexander Knieps

Bianca Havenga

Co-Founder and Managing Director of DutyPay

Founder & CEO, Printulu

Client Manager and Website Developer, Eco Web

Bradley Elliot

Chantel Botha

Charlene van Zyl

CEO, Platinum Seed

Founder, Brand Love

Head of Customer, Woolworths

Clemens Weitz

Dr Jabu Mtsweni

Dylan Piatti

CEO, ROAM

Research Group Lead, CSIR

Deloitte Africa; Chairman: Ecommerce Forum Africa

Speakers

Evan Waters

Gary Hadfield

Gavin Potgieter

Senior Director -Growth , Naspers

CEO, Loot

Group Sales Director, Kenesis

Grant Brown

Jason Taylor

Johan van Tonder

CEO, Zando

Co-founder and Director, Eco Web

Author, Co-author of ‘E-commerce Website Optimization’

Johanna Kollar

Juan Vargas

Megan Roper

Head of Communication Products Partnerships, Africa, Google

Founder & PR/Operations teams, GHU (Growth Hacking Union)

Head of Marketing, DHL

Speakers

Mike Joubert

Natasia van Rooyen

Nic Ray

Founder, The Billybo Group

SEO OLM Expert, Kenesis

CEO, Brands Eye

Robbert Wiering

Robyn Hazenkamp

Roger Bezuidenhout

E-commerce expert, GIZ (Deutsche Gesellschaft für Internationale Zusammenarbeit)

Head of Design, Red & Yellow

Head of Marketing, SnapnSave

Shawn Sipman

Tebogo Legodi

Venessa Dewing

CX Business Dev & Strategy Leader – Africa, Oracle

Digital Lead, Sanlam

E-Commerce & Key Customers Sub Saharan Africa, DHL Express South Africa

Speakers

Wayne van Rensburg

Yolande Steyn

Commercial Director, DHL

Independent Consultant, ex FNB & Vodacom

Knowledge Bar Speakers

Katherine Marriott

Federico Dedeu

Gift Gana

Sales Manager, Everlytic

Vice President, Indahash

Co-Founder, Intelikit

Jan Jansen van Vuuren

Jean Buckman

Joerg Lohmann

Founder, Gin Box

Industry Manager for Courier Express and Parcel, Interroll Sa

Julia Ahlfeldt

Karyn Strybos

Ashley Pitt

Customer Experience, JA Consulting

Marketing Manager, Everlytic

South Africa Representative for Retail, NetSuite

Channel Sales Director, CitiXsys

Klaus Lombardozzi

Mike Joubert

Razia Pillay

Organisational Effectiveness Coach, The Leader Ship

Founder, The Billybo Group

Head of Change, News Media

Robin Phillip

Thembani Biyam

Warrick Kernes

Co-Founder, African Payment Solutions

Head of Growth, OrderIn

CEO, Insaka

Chantel Smit

Chris Rutte

Head of CRM, TravelStart

Head – Operations, Peach Payments

PAVING THE WAY FOR ECOMMERCE IN EAST AFRICA Following 4 years of success in Cape Town, Kinetic is excited to present the East African edition of Africa’s largest eCommerce event.

Online buying and selling of goods and services, online transactions, high mobile penetration, fast connectivity, a digital savvy population and an increased consumer spending power are among factors increasingly fueling the growth of e-commerce in East Africa.

Cross order e-commerce volumes are expected to increase at an annual rate of 25%, this will provide many growth opportunities for retailers and manufacturers who have an online offering. eCommerce East Africa aims to offer solutions to help online sellers succeed. If you already sell online, you will come away from the event with completely new online merchandising ideas, selling tools, marketing outlets, and operational strategies. If you don’t yet sell online, you will find out how to efficiently move your offline business online. If you are a startup, you will discover ways to break into ecommerce with minimal upfront costs using various online store, dropship, print-on-demand, affiliate marketing, and payment solutions on display.

www.ecomeastafrica.com

A practical journey through customer centricity Our 2019 commitment to you is to maximize the educational value and takeaway you will receive at the 8th Annual CEM Africa Summit.

CUSTOMER JOURNEY AT THE CORE

2019 sees a shift in the content design structure; more customer centric and a deeper focus on practical application through Case Studies and Whitepapers.

The main plenary and workshop content will follow the customer journey from awareness to advocacy and everything between. Only practical examples and case studies will feature in 2019, to ensure that every minute spent at CEM 2019 is of great value.

31 July & 1 August 2019 |2019 CTICC | Cape Town 31 july & 1 august | cape town

Thank you to the 2019 sponsors Lead Sponsor

Pl atinum Sponsor

Gold Sponsors