KSA Consumer Guide 2018

2018 KSA CONSUMER GUIDE

HINTS & TIPS, SERVICES, SUPPLIERS, ADVICE, AND MUCH MORE...

PROUDLY SUPPORTING THE CONSUMER & KITCHEN INDUSTRY FOR OVER 28 YEARS

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CONTENTS WELCOME TO THE KSA

MEMBER

2-4

UNDERSTANDING YOUR KITCHEN QUOTE

8-9

PLUMBING & ELECTRICS - WHAT SHOULD YOU KNOW

14 -15

KITCHEN DICTIONARY

18 -19

UNDERSTANDING AND SIGNING OFF YOUR KITCHEN PLANS

22 - 23

KSA CHECKLIST

28

WHAT IS SOLID SURFACING

30 - 31

HINGES & HARDWARE - THE BACKBONE OR YOUR KITCHEN

35- 37

WATER SAVING ADVICE

40

A NEW KITCHEN - WHAT HAPPENS, WHEN AND BY WHOM...

43-44

KSA MEMBERS AND SUPPLIERS BY REGION

46 - 52

Cover image supplied by Joos Joiners, Stikland, Western Cape | www.joos.co.za

makeitwonderful.co.za

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1

WELCOME TO THE KSA The objective of this booklet is to give you valuable information about the Kitchen Specialists Association (KSA) and how it can help you make well-informed choices when looking to purchase a new kitchen. Thousands of people have kitchen installations completed successfully. How do they do it? The answer is proper planning – know what you want, what you can afford and use a reputable company.

An important role of the KSA is to protect the rights of the consumer. Because membership of the KSA is voluntary, consumers have peace of mind that by working with a KSA member they are working with a company that has chosen to be held accountable by an objective third party. As such the KSA can only offer the consumer assistance and protection if they choose to work with a registered KSA member and make use of the facilities put in place to afford them protection and security.

The KSA is the only body that exists in South Africa to regulate and support the kitchen industry and its’ clients. As there is no government regulation of the industry the KSA was started in 1989 so that the industry could self-regulate.

The association was started with a fundamental mission and vision: ‘To create a professional and stable trading environment in which the industry can prosper and consumers can enjoy peace of mind.’

‘To be a national organisation, representing the country’s reputable kitchen manufacturers and associated product suppliers with the purpose of offering the public peace of mind by association as well as facilitating solution driven resolutions between members and consumers in areas of dispute.’

The KSA has three main stakeholders: the consumer, the kitchen manufacturer and suppliers to the kitchen industry. The needs of each of these stakeholders is intertwined and as you benefit and assist one, you do so the others.

2

Whatever the budget or spec the KSA has members who can fulfil your brief whether it be DIY, a locally manufactured product or an imported product.

It is vital that, before appointing a company, membership is confirmed on the KSA website.

MEMBER

KSA MEMBERSHIP IS GRANTED IN THREE FIELDS: Kitchen members - companies that manufacture and/or install kitchens - these companies are required to offer a minimum guarantee of one year on their product and installation. They must also have a showroom where you can view the quality of their product.

THE KSA HOLDING ACCOUNT: The KSA Holding account offers a safe place for disputed funds, deposits and final payments. It can be utilised at any time by agreement between both parties and at no cost to the consumer. Use of the holding account is the only way the KSA can afford protection to a customer’s funds.

Supplier members - companies that are affiliated to the kitchen industry by supplying a wide range of products and services to the industry.

Stone & Surface Fabricators - companies that process and fabricate surfacing materials.

By ensuring your kitchen company is using products supplied by a KSA registered supplier or fabricator you increase your safety-net for recourse in a dispute.

The KSA has a strict code of ethics to which all members subscribe. The code covers manufacturing, installation and service standards.

Membership is not easily awarded and member’s references are screened on their application.

Members must have been trading for a minimum of three years, pass a reference check and be in good standing within the industry. All members must also agree to abide by any ruling handed down by the KSA or risk suspension or expulsion from the association.

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This account facilitates a sense of trust between the parties. It gives the kitchen company comfort in knowing that the needed funds are available, while allowing the customer to retain control of the release of those funds. Application forms to utilise the account as well as information on how the account works can be downloaded off the KSA website.

It is an industry standard for kitchen companies to request a 50% deposit on signing of the contract, a further 40% on delivery of carcasses to site. The final 10% is payable on completion of the work and signing off of the job.

3

As an industry body the KSA provides advice and guidance. KSA staff are happy to assist both consumers and industry players with any questions or concerns they may have related to the industry or a new kitchen project.

In the unfortunate event of a dispute arising between a KSA member and their client the incident can be reported by downloading the dispute registration forms from the KSA website.

KSA undertakes to assist with any legitimate complaint that falls within the kitchen’s installation and guarantee period. The KSA’s mediation service aims to provide a fair and equitable resolution to the problem without it having to turn legal.

For further information and a full list of members please visit the KSA website or contact your regional KSA office.

Please visit our web site www.ksa.co.za

The KSA Team

MEMBER

CONTACT DETAILS:

GAUTENG Tel: 076 411 9638 Fax: 086 551 6981 Email: gauteng@ksa.co.za

KWA-ZULU NATAL Tel: 082 721 5314 Fax: 086 552 1819 Email: kzn@ksa.co.za

CAPE TOWN Tel: 082 787 8806 Fax: 086 551 6978 Email: capetown@ksa.co.za

4

Cape Town 4 Columbus Crescent River Gate Industrial Park Parklands +27(0)21 556 1273 Bloemfontein Mackenzie Street 34 East End Business Park Building 20 New East End +27(0)51 430 4942

+27(0)11 822 3278

UNDERSTANDING When it comes to planning a new kitchen your quote is one of the most important documents you will receive. Reading it, understanding it and comparing one quote against another is not as easy as you may think. Many companies try and pull the wool over your eyes by giving you a short concise document with a few line items and buzz words but very few specifics. While this kind of quote may be easy to read and less stressful to work through it leaves you, as a consumer, very exposed.

Detail is the most important part of a quotation.

The more specifics your quote contains the more the company is empowering you with specific information and details that you can later hold them to. By giving you details the company is also making it easier to compare one quote against another.

While receiving a five to ten page quotation may seem daunting, this detailed document will allow you to properly understand what you are getting for your money and what you can expect to find in your home. It will also afford you protection later down the road if you find that you have not received what you believed you should be getting.

The biggest mistake consumers make is when it comes to comparing quotations. This is something you will have to do as it is recommended that you get two to three quotations before making your final choice. Because there are so many options on the market when it comes to materials, finishings, hardware and tops a specific kitchen design can be done for price A, price B or price C depending on the quality of materials and products used. If the quotes you are comparing are not for the exact same design, using the exact same materials and products then the quotes are not being fairly compared. Here are some things to consider when comparing your quotations: Are the designs identical – pay particular attention to the amount of drawers as drawers 8

YOUR KITCHEN QUOTE are more expensive hence the more drawers, the more material, the more hardware = the higher the cost.

What hardware has been quoted on? Have they given you the brand and product codes?

Hardware comes in all shapes and sizes and all different quality brackets. Are you getting a cheap import with no known name and no real guarantee or are you being quoted on a wellknown international brand with a long standing guarantee. Also, while all three quotes may be quoting on the same brand are they quoting on the same level of product within that brand’s range? Most brands offer ranges from a basic entry level to more high tech products. Double check if you have been quoted on any extras like drawer and cupboard inserts.

Is the quality of board consistent between the three quotes – check where the material for your carcasses is coming from and who has manufactured it? Has provision been made for water resistant material to be used in the ‘wet’ areas: Scullery, sink and prep bowl units.

Is the finishing material of the same quality in all the quotes? Ensure your laminate, duco or timber product is coming from a reputable company of similar quality. There are always companies that will opt for cheap knock offs and tell you that they are the same as the reputable brands.

Do all the quotes give you the same brand / option for your countertops and who is the fabricator? When it comes to stone or quartz there are many brands on the market, some may be more expensive due to the prestige of their brand or the track record in the market, while some may be cheaper because they are not a well-known brand or because the fabricator does not run a professional business and is not legally compliant. It is vital that you know who the fabricating company is, visit their premises

and be involved in selecting your stone, quartz, timber, solid surfacing etc. in an informed manner. Ensure you understand the terms of their warranty offered and if there are any applications of the product which would render your warranty null and void.

Another misunderstanding often linked to quotations is the exclusions. It is vital that you know what exactly is included / excluded from the bottom line price. Many people assume that the quote will include the removal of the old kitchen or changes to plumbing and electrics. The more detail that is in the quote the less the chance you will mistakenly assume something is included when it is not. The benefit of a detailed line item quote is that you will be able to clearly work through it with the designer and confirm line by line exactly what you will and will not be getting. Bear in mind that if you ask the kitchen company to do something or supply something after you have signed the quote or after they have arrived on site this extra will not fall into the quoted amount. It will be an extra and the company should put an addendum to the quote for you to sign with you agreeing to the price before the work is carried out – some will require full payment for these additions before commencing with them.

It is also vital that you are a hundred percent sure that all items on the quote either include or exclude vat. Technically a retail quote should always include vat but it is best to double check before signing if it is not specified to avoid any nasty surprises.

A well prepared comprehensive quote should give you full details of all items and materials to be used in your kitchen with colours, brands and codes where applicable. If the tops are being outsourced then the fabricators quotation should be attached and in equal detail. If the quote covers several rooms each room should be quoted in a separate section detailing the specifics for that part of the job. Attached to the quote and referenced in the quote should be the necessary floor plans and perspective drawings. The company is not obliged to provide you with ‘to-scale’ plans and drawings (with or without measurements), until such time as the quotation is signed and accepted or you have paid for them. The quote should be the preamble to the contract of sale and should inform you about the terms of sale you will be agreeing to. It should also state an estimated lead time, an idea of manufacturing times as well as an agreed to installation timeline. If you have chosen any products off specific samples these samples Return to Contents Page

should be referenced in the quote to ensure your selection of sample and what you receive are the same. However, it is vital that you have taken the time to see the material, colour, product in full scale use and not just in a small sample as all colours, patterns; textures look very different when installed to what they do on a small sample.

Signing acceptance of your quote is also vitally important. Many consumers postpone doing this thinking that by not signing they will not be held to the terms and conditions of sale but this is not correct. Payment of the required deposit is tacit acceptance of the quote and its terms. By actually signing your quote and returning it to the company you are protecting yourself. In the event of a dispute the Consumer Protection Act will refer a mediator or the court back to the legal documents like the signed quote and drawings. They will hold the company to supplying the items specified on the quote. It is here you can see how important a detailed quote is. If there are no specific details on what the company will be supplying you in the quote then there is nothing specific the mediator or a court can hold them to. Vague quotes allow the company leeway to supply you what they can afford or get stock of at the time not necessarily the exact materials they have shown you or discussed with you, and as you are not an industry expert, you may be none the wiser.

In short, don’t avoid signing and accepting your quote once you have made your choice of supplier.

Ensure the quote is properly detailed and that the company has taken you through it confirming in detail what they will be supplying. If the quote is vague demand a detailed version, it is your right to know exactly what you are getting for your money.

Remember you usually get what you pay for and if there is a vast difference in price between two quotes you are probably not being quoted on the same thing. Be informed, empower yourself by researching the company and materials. While you may be dealing with a company who is supposed to be an expert in their field you as a consumer also have a responsibility to have done your research and understand the limitations of all materials you are considering.

Thanks to the following KSA members for their assistance with this article: Totem Kitchen, Joos Joiners, Optima Kitchen, Easylife Kitchens, Andy de Klerk Cabinet Works, Unique Kitchens

9

D NE EC W O R S

LEGACY CULTURE TRADITION ORIGINS

TERRA NOVA

J IN

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PLUMBING & ELECTRICS WHAT YOU SHOULD KNOW… While it is an absolute necessity that you hire a professional to tend to and advise you on the plumbing and electrics of your new kitchen there are certain things you need to know so that you can ensure the job is being done properly and that the person responsible for designing the changes to your kitchen space or indeed the kitchen itself do not fall foul of the law leaving you in a predicament when it comes to selling the house.

First of all it is important to note that all changes to your plumbing and electrics should be done before the kitchen company comes to site to begin installation. It is also vital that there is proper communication between yourself and the kitchen designer about what your plans are for these changes as they will affect the design of your new kitchen. The designer is limited by the legal restrictions of where cupboards and appliances can be in relation to water and power outlets. It is vital that your plumbing and electrical plan is shared with your kitchen designer as soon into the design process as possible – remember your kitchen installation team have to fix the cupboards to the wall and you don’t want them drilling into conduit or pipe.

When planning your plumbing you should give consideration to using copper pipe as much as possible, as it offers a better flowrate than the new multi-layered piping systems.

At the dishwasher and washing machine points it is always best to mount the stop taps above the counter for ease of isolation, in the event of a burst pipe, and for isolating when going away for long periods. Although this might not be the most attractive option it is the most practical and by working with your kitchen designer and plumber, you 14

will find a way to make this fit with your aesthetic.

If you can, we would advise you fit a recessed waste trap into the wall for your washing machine and dishwasher, this allows the unit to be pushed deeper under the counter which will prevent smells from wafting into the kitchen. It will also ensure the flush fitting of the appliance improving the aesthetics of the kitchen. This will, by no means, ensure your appliances are completely housed under your worktops but will minimise the depth that they do protrude. Consider installing a floor drain under your wash machine and dishwasher as a fail-safe. This could save you from a massive insurance claim for when a water supply hose bursts, which is a common occurrence.

Storage space is always paramount in a kitchen.

Make use of space saving traps under the sink.

These run to the back of the cupboard beneath the sink rather than directly under the sink. This not only frees up space, but also moves all the inevitable piping out of harm’s way, thus minimising carcass damaging leaks.

Sometimes electricity and water points have to go hand in hand. Consider an electrical point at your kitchen sink, this allows for an instant hot water system to be fitted with ease. A water and plug point should also go hand in hand at your fridge area so you have the facility for a fridge that supplies water and ice. However, it is important to know that legally the electrical point cannot be within 2 meters of a water tap so plan carefully to ensure you are legally compliant. This may require the plug point being housed within a water resistant electrical box and will most likely be surface mounted and protrude from the wall.

The legislation around electricity in the kitchen is particularly strict and it is vital you adhere to

the requirements in order to get an electrical compliance certificate if you ever want to sell your house. The DB board is an item of constant debate when it is in the kitchen. Most people would prefer not to have this unsightly item on display in their kitchen however, there are strict rules about what you can and can’t do with your DB board. Many consumers demand that the kitchen company hide it behind a cupboard or place the fridge in front of it so it can’t be seen. This is not technically permitted.

While you can, under certain circumstances cover the DB box you can’t put an appliance in front of it and you can’t hide it inside a cupboard that will be in use storing goods. The DB board must be easily accessible for an emergency or maintenance without anything having to be moved. The board can, however, be inside a decorative cupboard that has no purpose other than to hide the board from site but it must be clear that this is the location of the board should emergency access be needed and you are not there to show someone where the board is, a simple label on the front of the unit is usually sufficient. The board also cannot be within one meter of a water point and may not be higher than 2.2 meters off the floor or lower than 1.2 meters off the floor (unless enclosed in a manner to make it inaccessible by infants) . The board may only be placed above a cooking appliance if it is properly enclosed to protect it from steam and heat damage as well as corrosion. It is also important that all circuit breakers on the board are clearly labeled.

The guidelines for your appliances are also very important. Your bigger appliances drawing 6A or more must have their own switch disconnectors or isolator switches. These must be in the same room as the appliance, no more than 2.2 meters above the floor or less than 500mm above the floor. The switch cannot be more than 3 meters away from Return to Contents Page

the appliance and should preferably not be above the appliance for risk of steam and heat damage.

The switch can supply more than one appliance if the two appliances and the switch are in the same room. This switch is most importantly connected to your cooking appliance.

Giving good thought to your plug placement for your new kitchen is vital. Good plug placement can mean the difference between an ergonomic and practical kitchen or one where you are permanently moving small appliances around to plug them in.

When making your plans remember that your plug points can’t be within 2 meters of a water point if within the same room and floor plugs must be high enough off the floor not to be affected by mopping.

Most importantly, ensure all plumbing and electrical work is done by a qualified and registered plumber or electrician. You will need proof that all work and installations have been done by a qualified person for your insurance. If you cut corners and try to do the work yourself, or let an unregistered person do them, you may find yourself with no insurance if there is a problem.

With thanks to Dan Forsyth of CP&B and The ECA(SA) for their help with this article.

15

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FITTINGS FOR THE KITCHEN & FURNITURE INDUSTRIES

KITCHEN DICTIONARY ALL THE WORDS

YOU NEED TO KNOW BEFORE YOU PLAN A NEW KITCHEN

Planning a new kitchen can be very daunting especially when you don’t know or understand half of what the designer is saying. So, to help, we have put together a helpful kitchen dictionary of all the words you might not know but will encounter while planning for your new kitchen.

Acrylic / PVC

The plastic based material used to make a laminate or foil.

Acceptable tolerance

The acceptable deviation from perfect that an item is permitted to be while still being considered acceptable.

Backsplash Brief Budget Carcass

Material used to cover the area of wall between a kitchen counter top and the upper cabinets.

A set of instructions regarding the design of your kitchen given to the kitchen designer.

An estimate figure of how much money you are going to spend on your kitchen installation.

The supporting framework of a cupboard.

Chipboard

Material made from wood chips and resin which is predominantly used as the base for melamine carcassing.

Cut-out

The hole cut into board or surfacing material either to accommodate an appliance, sink or tap or to create ventilation.

Door bumper

A small piece of plastic adhered to the door to allow it to close without making a loud bang.

Duco / lacquered Edging

Fascia or Ceiling Filler Fillers

Boards/material used to cover necessary spaces between cupboards or between cupboards and walls.

Five Piece Flat Panel Doors

These are doors which are manufactured using 5 separate pieces of machined timber, namely the 4 pieces for the outer frame and the centre panel which is usually recessed and ‘flat’. Also known as a ‘Shaker’ style door. The 5 pieces slot together like a puzzle.

Five Piece Raised Panel Doors

These are doors which are manufactured using 5 separate pieces of machined timber, namely the 4 pieces of the outer frame and the centre panel which usually has a raised detail. The 5 pieces slot together like a puzzle.

Foil

A PVC material which is thermoformed to the profile of an underlying engineered wood such as MDF board. It is most commonly used in the manufacturing of wrap doors and boards.

Gable

Also known as an ‘end panel’. These are vertical panels which usually have one or both sides visible and are often used as upright supports for a counter where there are ‘un-housed’ appliances (dishwasher, washing machine etc.) or as a tall upright for a bridging wall unit to be fixed to such as a fridge gable.

Granite

A natural material quarried from the earth that can be used as countertops.

Trade name assigned to a lacquered paint finish applied to doors. This finish is available in matte, semi-sheen, gloss and high gloss.

Thin layer of material to cover the side edge of board – there are various types of edging on the market. (While most companies use a PVC edging, it is advised to rather opt for an ABS edging as it is more stable when exposed to heat).

Portion of timber/material that conceals the gap between the ceiling and the tops of wall cupboards.

Hardware

Fasteners and fittings including hinges and runners which are used in the assembly of a kitchen.

Ergonomic design

A manner of design that optimises ease of use and maximises storage and accessibility.

High gloss

A shiny glossy finish that is achievable through either paint or laminate.

Fabricator

A skilled artisan who cuts and prepares various types of stone and solid surfacing.

Hinge

A piece of hardware vital to the proper function of a cabinet door.

18

Integrated Appliances

Appliances which are installed behind the door fronts so that they are concealed. These appliances require specially modified units.

Light Shield

Decorative finish to the base of wall units to conceal counter lighting that may be installed.

Masonite

A thin fibreboard made from wood fibre pulped under steam at high pressure. Often used for back panels on carcasses.

Laminate

A thin layer of material (PVC, paper, wood veneer) that is bonded to a substrate, usually chipboard or MDF. Produced in large sheet format, according to the size of the substrate board.

Medium Density Fibreboard (MDF)

Engineered wood product made by breaking down hardwood or softwood residuals into wood fibre. Most commonly used as a base for kitchen cupboard doors and drawer fronts, which are usually then covered with a painted finish or laminate.

Melamine / melamine face board (MFB)

A laminated plastic finish applied over chipboard. White melamine face board is the most common material used to manufacture kitchen carcasses.

Out of square

Painted MDF Doors

Plastic legs

When walls and or floors are not completely level or do not meet one another at a 90° angle. This would require a ‘filler’ to be used in order to conceal these inconsistencies.

Specialised paint is applied to MDF doors for a paint finish. The quality and type of paint can vary from supplier to supplier as can the final finish. Completed doors can have a hand painted effect or be finished in a duco spray (refer above to ‘duco’).

These are the plastic support systems often used to support the carcasses, level them and raise them off the floor.

Plinth or Kick Plate

Sections between the floor and the bases of floor cupboard.

Porous

A product that can absorb fluids – it is most commonly used to refer to stone surfacing.

Post-form Pull out pantry

Push to open

Profile Quartz or engineered stone Runners

Satin finish Scotia / Cornice / Capping

Also referred to as ‘Tipmatic’, doors and/or drawers which are fitted with a mechanism which allows them to open gently with a light press on the front, and to close in the same manner. No handles are necessary.

Doors constructed from solid wood framework with a veneered centre panel. Also referred to as a ‘Five Piece Flat Panel’ door.

Solid Doors

Doors constructed entirely from solid, natural timber. These can be completely flat (usually in a 16mm, 18mm or 22mm thickness), or can have a raised, paneled detail.

Solid Surfacing

A homogeneous, non-porous man-made surface that can be used for counter tops. It is manufactured from a resin base and can be formed into different shapes and sizes.

Snagging

The process of going through your kitchen once it has been completed and identifying any issues that need to be remedied.

Soft close

Doors or drawers which are fitted with a mechanism that ensure the doors do not slam closed but rather close gently and quietly.

Straight Grain

Grain that aligns with the main axis of a length of timber.

Substrate

The underlying surface either chipboard or MDF to which a substance is applied to create a finished product.

Templates

A cardboard or flexi-board guideline. Often used by stone or countertop specialists in the ‘mapping’ and measuring of kitchen counter tops or when preparing to make a cut-out in the surfacing material for appliances, sinks and accessories.

Thermal shock Ultra matt

Veneer

The outer and/or inner edge detail/finish of either a worktop, door, light panel and capping.

A man made material, compiled by using a crushed mixture of natural quartz and resin.

Small devices that are used to facilitate fluid motion during opening and closing of a drawer.

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Decorative finish applied to the tops of wall units.

Semi-Solid Doors

A type of surfacing material where a laminate is adhered to a substrate to create a kitchen top.

Pull-out shelves which can help create and maintain a more efficient kitchen work space, most commonly used for storing groceries, as you can utilise more of the available storage space in cabinets.

A paint finish that creates a finish with no sheen.

Wrap

A sudden temperature fluctuation causing stress in a granite, quartz or marble stone which can cause the stone to crack.

A finish that reflects no light and has no sheen this can be achieved with a laminate and some specialised paints.

Paper thin strips of natural timber that are stitched together to form a ‘sheet’ which is then laminated onto a substrate of either chipboard of MDF. Particle board that is covered with a micron foil that is applied with an adhesive, heat and a pressure press. The capacity of the pressure press, as well as the type of adhesive used, can determine the accuracy and longevity of the adhesion of the foil to the substrate.

19

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UNDERSTANDING AND SIGNING OFF

YOUR KITCHEN PLANS The plans and renders that your kitchen designer present to you and that you will be asked to sign off are not just pretty pictures to assist you in visualising your kitchen. They are legal documents that depict what you have engaged and authorised the company to make for you.

In the eyes of the Consumer Protection Act a kitchen is a bespoke item. In other words it is not an off the shelf item, it is something made specifically for you to your specifications and requirements.

When you sign off your kitchen plan you are confirming that the details on the plan are correct and you are authorising the company to produce the goods as per those drawings. So, if there are mistakes, design errors, omission on these plans/ drawings and you sign them off it will be very difficult to hold the company responsible for those errors.

It is thus vital that you and your designer go through both the plans and renders very carefully, that all measurements are checked and that any specifications listed on the plans are correct according to what you want and have requested.

22

You will be asked to sign off three types of documents. One the plans – a to-scale plan of the proposed kitchen showing measurements, appliances, electrical and water points. Two the perspective drawings and render. These are pictures of the kitchen from various vantage points, an interpretation of what the completed kitchen will look like. These colour renders are an artist’s impression of the design and will not depict the kitchen as an exact replica. Together these documents should show you the placement and size of all the cabinetry and decorative details such as pelmets, light shields, ceiling fillers. It should also show the placement of bin units, sinks, appliances and various specialised storage solutions like spice racks or pull out pantries. Any fillers needed to assist the spacing of the kitchen units to the walls should also be indicated where possible.

As the client you are not expected to check every measurement and ensure it is a hundred percent correct. You can anticipate that the kitchen company has taken accurate measurements. These should preferably be done once all plastering, tiling and flooring has been completed. However, you will be asked to supply the measurements of the appliances, sink and other items you are providing and if these are not correct the company can’t be held accountable. You do, however, have a responsibility to look for any obvious errors and make sure the electrical and water points are in the right place. You will also be required to check that any special hardware, drawer inserts and storage solutions you have requested are indicated and in the right position.

The plan cannot reflect if walls and floors are out of square. Your kitchen company is not a builder and is not responsible for ensuring that your walls and floors are square and correctly plastered and level. The design programme your kitchen company uses, will always depict the walls, floors and ceiling as 100% square and level. While a certain amount of leeway exists at installation due to adjustable legs on the carcasses, the company may have to insert unforeseen fillers or silicone to bring the units to correctly meet the walls. This cannot be shown on the plans or the render.

When it comes to the render and perspective drawings it is important to remember that these are lifestyle images to show you how your new kitchen may look. It is not an identical indicator of how your kitchen will look. Designers add decorative features to these images to help you imagine your new kitchen these often include seating, lights, small appliances, plant, accessories and soft furnishings.

It is vital that you remember these are not included in the price of the kitchen. Some designers may show you drawer inserts and other storage solutions as part of the render. These items are only included in the price if you can see them itemised on the quotation.

The other important thing to remember is that the render can never be an accurate depiction of the colour and texture of the materials you have chosen. Due to the varying resolutions of computer screens, the quality of printers and ink the image will emulate the colour and or texture but never be

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a replica there of. It is vital that you see proper samples of the material and if possible a kitchen actually finished in the product.

While you have employed a professional company to manufacture and install your new kitchen, mistakes in communication can occur. Checking the plans carefully on your own then again with the designer is your opportunity to ensure that there have been no communication errors as to what exactly you want. Once the drawings and plans have been signed you are confirming that this is in fact the design, products and layout you are instructing and authorising the company to make for you.

Thanks to the following KSA members for their help with this article: Articad, Compusoft

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TOPS ON TOP

On Top Discover more at silestone.com | Follow Us F T Colour Eternal Marquina Cosentino SOUTH AFRICA Tel: +27 11 974 8914 / Email: amkhwanazi@cosentino.com

A product designed by CosentinoÂŽ

Cindy Crawford on Silestone Countertop

Sonae-Arauco is a wood-based alliance between two strategic brands, namely Sonae Industria and Arauco.

We both share the same international growth ambition and long-term business vision.

We both believe that everything we do is about people and a better planet. We both dream about a renewable and sustainable future.

Locally we have 2 fully automated and highly engineered manufacturing plants with an established distribution network that operates nationally and into Africa, ensuring streamlined product delivery and top quality service.

Be a part of our community of interior designers, architects, fitters, decorators and industry thought leaders. Stay inspired by the latest in trends, design, industry innovation and Novolam product information.

R E S I D EN T I A L L I FE T I M E WA R R A N T Y

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03 1 5 79 2 9 0 1 17 - 21 Stanhope Pl, North Coast Road, Durban | info@jamsonstone.co.za

KSA CHECKLIST Your new kitchen is complete – before you sign off the job and make your final payment run through this checklist to ensure the job is completed and ready for you to move in.

Are all doors plumb and all gaps even? (It is perfectly acceptable to have a 2mm - 4mm gap between doors) Do all hinges open and close smoothly and relatively silently?

Do all drawers open and close smoothly and are all gaps even? (It is perfectly acceptable to have a 3mm – 6mm gap between drawer fascias).

Check that all other moving parts operate smoothly and silently, and do what they are supposed to do.

Check that all gaps and fillers form symmetrical lines. (Exclusions made when walls and floor are not plumb).

Are all handles fitted securely and are straight / level?

Are all adjustable shelves placed correctly – aligned and level?

Are there any visible gaps that have not been filled?

Have all screws been capped in all carcasses? (It is acceptable to have Hilti screws visible).

Are all cut-outs for services neat and in the correct positions?

Are kick-plates fitted and exposed ends edged?

Have all accessories been fitted and are they operating correctly (Cutlery trays, bins, pull-out larders, pocket doors etc)?

Are all mitre joins neat and filled correctly?

Are all worktops secured and cut outs sealed (if required)?

Is the sink secured and sealed?

Have all manufacturing marks, glue, overspray and visible dust been cleaned away?

Have all paint or stain touch-ups been attended to?

Are all the carcass edging and door edging in an acceptable state – no raw substrate is exposed to the elements or peeling?

Have you been informed on how to maintain and care for your new kitchen?

Please remember that ALL appliances are to be installed by a qualified electrician / gas installer and all sinks, basins and taps need to be connected by a qualified plumber.

All KSA member kitchens afford you a minimum of a one year guarantee excluding wear and tear or abuse.

Please make sure you download the Care and Maintenance document from the ‘Downloads’ page on our web site www.ksa.co.za so that you will know exactly how to take care of all aspects of your new kitchen.

Enjoy your new kitchen

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WHAT IS SOLID SURFACING The term solid surfacing is not well known in South Africa and one must ask why as it is one of the most popular surfacing options throughout the world for both residential and commercial application.

Solid surfacing first came to South Africa some fifteen years ago but due to various reasons failed to take hold as a domestic surfacing option. In commercial applications, however, it quickly became one of the most popular choices for hospitals, banks and restaurants because of its adaptability and cleanliness.

Throughout most of the first world, solid surfacing has become a popular kitchen surfacing choice. It is a very different product to stone, quartz, timber or a laminate. It can be formed and moulded into shapes and is pleasant to touch. The product is totally man made, and as such, allows for a consistency of colour and pattern that is not available with natural options like granite and timber.

Solid Surfacing material is manufactured by mixing acrylic with powdered filler and pigments.

The material is then chemically cured and heated to 160 deg. C then allowed to cool. This process ensures good heat resistance. The cured material is then cut into sheets and sanded on one or both sides.

When using solid surfacing to make a kitchen countertop the fabricator usually joins sheets of the product using a two part adhesive. After the adhesive is cured the joint is machined flat and appears seamless to the eye. This same method 30

is used to create thick edge profiles which can be machined to give similar aesthetics to those seen with timber or stone countertops. The joined sheets can also be cut and shaped to allow countertops to curve and drop to different levels in one seemingly seamless piece.

This ability of the material to appear seamless and be shaped and moulded, makes it unique as a surfacing material. It also means that solid surfacing can be easily combined with other materials such as timber and stone. The combining of different thickness of surfacing material, as well as different types of material, is very popular in Europe at the moment and we will see this trend growing in South

solid surfacing joint ensures no dirt collects and no mould can grow. This is particularly important at the sink area. Because solid surfacing can be moulded the sink can be made of solid surfacing too. This would mean that the joint of surface to sink would also be seamless protecting it from mould, mildew and dirt build-up. Cleaning is simple and only takes a mild abrasive, soap and water.

The other unique property of solid surfacing is its maintenance. It is highly resistant to impact and does not crack or chip. Scratches, marks and burns from the likes of a cigarette can be sanded out and the surface rebuffed.

Aesthetically solid surfacing comes in a variety of colours as well as patterns that mimic stone and timber. Cost wise, it is similarly priced to quartz or high end granite. It is vital that installations are only undertaken by fabricators trained by the materials manufacturer. If not undertaken by a trained professional, the material’s durability and aesthetics cannot be guaranteed and the products warranty may well fall away.

Africa over the forthcoming years. The ability of the material to be shaped also facilitates those designs that focus on curves and cascade effects.

The hygienic properties of solid surfacing are what have made it such a popular choice in hospitals and food outlets. The surface is nonporous, durable, easy to clean and resistant to water and heat. While other surfaces gather dirt and germs at the join the seamless nature of the

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There are several brands of solid surfacing available in South Africa. It is vital that when selecting solid surfacing you ensure the brand you have chosen is a well-known international brand.

This way you are guaranteed of a proven track record and a comprehensive warranty.

Thanks to the following KSA members for their assistance with this article: Franke, Infin8 Surfacing, and Surface Innovations

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34

HINGES & HARDWARE THE BACKBONE OF YOUR KITCHEN

CABINET SIDE

This style of hinge is used by most kitchen manufacturers as it hides the edge of the cabinet that the doors are attached to. It will have a straight arm when you look at DOOR it and it allows the cupboard doors edge to be in-line with the edge of the cabinet. This hinge is fully adjustable using 3 little screws which will finely adjust all of the angles.

HALF OVERLAY CONCEALED HINGE: CABINET SIDE

Very similar to the full overlay hinge, but it allows for a door to be mounted either-side of a central carcass panel. In comparison to the straight arm of the full overlay hinge, DOOR the half overlay will have a bend in the arm which allows the cupboard door edge to cover half the side Return to Contents Page

CABINET SIDE

This style of hinge is visually very different to the first 2 as it will have a large crank in the arm which allows the cupboard door to be inset, or set inside, the cabinet frame showing the DOOR outer edge of the cupboard fully. We usually find these types of hinges on the more traditional styled kitchens as they nicely expose the wooden frame around the cupboard door creating that extra bit of detail. You also find these hinges sometimes used with glass doors in display cabinets.

BLIND CORNER HINGE: This style of hinge is used when there is no 90° end panel to fix to, but only an inline fascia or seen filler. A minimum distance of 70mm is required from the inside edge of the fascia to fix the mounting plate and hinge to.

DOOR

FULL OVERLAY CONCEALED HINGE:

INSET CONCEALED HINGE:

CABINET SIDE

Concealed hinges are used in the majority of kitchen installations, there is a vast selection available with different applications that are suited to the specific hinge. There are 5 types of concealed hinges that are commonly used in South Africa:

panel edge, leaving the other half exposed. These hinges are also fully adjustable.

BI-FOLD CORNER HINGE: This style of hinge is used for double door corner cabinets (90° or ‘L’ shaped), where the first door is attached to the cabinet side panel with a 170° hinge, and the DOOR second door is attached to the first door with a Bi-Fold hinge. It is the ideal solution for kitchen corner cabinets fitted with carousels.

CABINET SIDE

When designing your kitchen, it is important not to overlook the interior function of your units in favour of the external aesthetics and overall appearance. The hardware you select, namely hinges for doors and runners for drawers, forms the backbone of your kitchen. By specifying high quality products, you will save in the long run as the products will be more durable and will not fail under load and require replacement.

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Concealed hinges are available in various opening angles such as 95°, 110° and the 170° being used for corner cabinets or pantry units where you need as much access to the interior of the cabinet as possible.

Kitchen hinges have advanced tremendously over the years to a point where you now don’t need to endure the loud slamming of the doors or even need to use a handle or put much effort into opening and closing your cabinet doors.

Installing soft-close hinges means you won’t need to listen to the annoying sound of a slamming cabinet door again. The doors will not slam shut, but slowly move to a fully closed position quietly.

Some hinges have the soft close mechanism fully integrated into the fitting, others require a damper to be fitted to each door (usually one per door – not one per hinge). The dampers catch the door before it hits the cabinet and slowly closes the door the remainder of the way quietly and softly. Some dampers attach to the top or bottom of the cabinet carcass with the rubber top coming into contact with the door before it closes, thus slowing it down and preventing that slamming sound.

Tipmatic or ‘Push-to-open’ hinges are now incredibly popular in modern kitchens as they facilitate a handless look. They’re durable, just as easy to install as ‘regular’ concealed hinges and are easily adjustable. Available in both magnetic and mechanical versions, these hinges allow you to open and close your cabinet doors with just a gentle push.

It must be noted that the Tipmatic function and the Soft-Close function cannot be combined. This is one of those aspects you will need to make a clear decision on – it’s either or and cannot be both. Discuss with your designer your preferred style and your budget, as often these two aspects will determine your choice in hinge. Remember that a cheaper version of a particular functioning hinge may end up costing you more in the long run by having to replace hinges as and when they fail – you get what you pay for.

Drawers now store everything from utensils, cutlery and spices to bulkier items like pots, pans, dishware and chopping blocks. Drawers may be kept simple without partitions or divided for easy organisation. Having a basic understanding of drawer runners, as well as some of the features and benefits of different types of runners, will help 36

streamline your search and enable you, as the consumer, to make informed decisions.

SIDE MOUNT RUNNERS: The ‘slides’ themselves are attached horizontally to the timber drawer box and the cabinet carcass.

Side mount runners are useful across a wide variety of applications because of their weight bearing capabilities and durability. These are available in either a silver ball-bearing unit or an epoxy coated ‘roller wheel’ mechanism.

CENTRE MOUNT RUNNERS: Runners with single slides that mount directly under the centre of the timber drawer box. Centre mount runners are seldom used in the kitchen as they restrict the height of the drawer box and hold less weight than side mount alternatives.

UNDER MOUNT RUNNERS: Runners fix to the sides of the cabinet carcass and connect to a locking rail that is attached to the underside of the drawer box ensuring the mechanism is concealed and making it aesthetically pleasing to the eye when the drawer is open.

Both side mount and under mount runners are available in different forms with the more basic of them being fitted to the sides of a timber (usually melamine) drawer box, while the more advanced options are metal or powder coated and form the sides, and sometimes the back, of the actual drawer box; thus providing a more sleek and sophisticated look when the drawers are open. Some brands offer a variety of colours in these metal drawer boxes as well as materials; from white, black and grey to clear or frosted glass.

Runners come in varying lengths to accommodate non-standard depth units as well as offering varying degrees of extension.

THE 3 MAIN DEGREES OF EXTENSION ARE AS FOLLOWS: THREE QUARTER (¾): Part of the drawer remains in the cabinet FULL: Allows the drawer to open the full length of the runner providing greater access.

OVER TRAVEL: Allows drawer to open beyond full extension, providing complete access – even underneath countertops.

Like hinges for cabinet doors, the drawer runners are also available with Soft-Close and Tipmatic / Push-to-Open functions.

If you are seeking luxury at your fingertips, go with “soft closing” runners, which retract with a gentle push and include shock absorption that prevents drawers from slamming shut. Also, enquire regarding detent features, which cause the drawer to pause at various marked positions.

Tipmatic / Push to open runners open with an easy nudge and give you the ultimate in minimal appeal keeping you from needing an extra handle or knob. These are a great choice for kitchens and bathrooms where obtrusive hardware might interfere with the look and feel of your space.

more. Also bear in mind that bigger, (wider and deeper), drawers tend to attract more weight, more weight means you have to use more force/energy to pull out the drawer. While this is not an issue for a drawer you only pull out occasionally, with a drawer you use all the time this could become tiresome.

Do not be afraid to ask your kitchen designer a myriad of questions, this will only equip you to make informed decisions so that there is no ambiguity or confusion when it comes to your expectations and what hardware you’ll be receiving.

Thanks to the following KSA members for their help with this article: Eclipse, Grass ZA, and Larson Industries Cape Town

Weight Rating is an important consideration because you want to have a drawer slide that lasts for a lifetime of use. The key to getting your money’s worth is to ensure that you are getting a product that is rated to hold as much weight as you will require.

The options for weight capacity offered on runners can be anything from 25kg to 60kg and sometimes

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WATER SAVING ADVICE Many parts of South Africa have been harshly affected by drought. It is imperative for all to do what they can to save water and this is something that should be taken into consideration when planning a kitchen, choosing new appliances and adapting your current kitchen.

When choosing your appliances, looking at water and energy consumption should be a foremost consideration. The top manufacturers of washing machines and dishwashers have invested heavily in developing products that are water wise. There are currently dishwashers on the market that are controlled by sensors that measure how full the machine is and how heavily spoiled the items are and adjust the water usage and length of cycle accordingly. Some machines have an inbuilt water recycling system whereby water from the final rinse cycle is filtered and stored for use in the next prewash cycle. Many people think that a dishwasher is a water wasting luxury but not only does it offer a more hygienic wash than hand washing but most modern machines use less than the approximate 20 litres of water that is used in a hand wash and rinse.

Some on their eco cycle use as little as 6-10 litres.

Washing machines too, have advanced. Many machines now come with drums adapted to weigh the load and adjust the water usage and cycle length accordingly.

Water usage should also be a consideration when making your choice of sink. The debate on whether to choose a sink with a deep or shallow bowl has long been a question. A shallow bowl will enforce less water usage. If opting for a deeper bowl to better accommodate large pots and pans it is vital that you are disciplined enough to not fill them to capacity unless absolutely necessary.

Specialised taps are also available on the market that assist in regulating the flow of water to reduce wastage. Others that are a hybrid of tap and kettle supply boiling water without the wastage of steam.

Ensuring that your taps are correctly installed, don’t leak and are properly closed off and not allowed to drip, is one of the most basic ways of conserving water. It is also possible to upgrade your existing tap.

The addition of a tap aerator can be a DIY job and can turn your old tap into a more water efficient one.

Although the geyser supplies the whole home and not just the kitchen it is an important consideration.

40

You should consider the pressure valve on your geyser. A 400kPa valve rather than a 600kPa valve will assist you in saving water as it pushes the water through your taps at a lower rate reducing wastage and basic consumption.

But the most important decision you can make is to install a grey water system. There are a variety of types on the market as well as DIY options online.

Most water from the kitchen can be reused in some way but there are important factors to bear in mind. Laundry water contains soaps, detergents, bleach, water softeners, lint, dirt and human matter. If you are opting to use the water from your washing machine as grey water you should filter the water as part of the system and look to switch to biodegradable detergents. Remember that soaps affect the pH balance of the water so the water should be directed to plants that are not acid loving, avoiding ferns, rhododendrons and berry plants.

It is possible to install systems that are straight laundry to landscape. Although most people believe this will not harm your washing machine nor affect its guarantee this should be checked with the manufacturer first. If using this type of grey water system you must be sure that your washing machine’s pump is operating properly and ensure that you are not putting any more strain on the pump than recommended by the manufacturer. It is best not to pump the water uphill and not to let it travel more than 15 meters.

Sink water can also be reused but also only if the detergent is biodegradable. You must also ensure that the water does not contain grease, blood, pesticides and oils if you are wanting to use it for irrigation purposes. The dishwasher poses the biggest problem when it comes to greywater. This is because dishwasher detergents are typically high in salt and this is very harmful to plants and soil.

If possible you should find a dishwasher detergent with low salt and boron. If you can’t find such a detergent then the water should only be used for plants that are highly salt tolerant.

Saving water in your kitchen will take a little time, effort and initially expense but it is a vital step to looking after our future water sources.

Thanks to the following KSA members for their assistance with this article: Miele, Whirlpool, Smeg and Franke

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A NEW KITCHEN WHAT HAPPENS, WHEN AND BY WHOM...

When people start planning for a new kitchen they are often unsure about the process they should follow and how things will proceed on site.

Before you visit potential kitchen contractors you should ensure that plans are drawn up for any structural work that needs to be done to make the space ready for your new kitchen. All building work must be totally complete before a new kitchen can be installed. Kitchen contractors cannot guarantee their workmanship if they are having to operate on a wet site.

Due consideration must also be given to any changes you might want to make to your water and electrical points as this work will need to be done by the appropriate contractors before the kitchen company comes to site. It is, however advisable to involve your kitchen designer in the process of planning the relocation of these points as their optimal design for you may well involve moving both electrical and plumbing points. It is important to note that the kitchen company does not take responsibility for these points and will reflect these points on their design and plans as instructed to by you. It is vital that any plumbing and electrical work is undertaken by a qualified professional who can issue with the necessary certificates and who is registered with the necessary industry associations.

Before you actually start chatting to possible kitchen contractors you need to do three things: Set a budget – this is vital for the designer to be able to do a proper plan with the correct materials to fit your budget, write a brief of what you need in your kitchen and what you are trying to achieve with this renovation, finally, put together a mood board or booklet of images that will give the designer an idea of finishes, details and colours your like.

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It is advisable to get quotes from more than one company. It is important to ensure that the companies you consult work within your budget parameters. There is no point going to see a company that specialises in high end kitchens priced at over R300 000 if your budget is only R80 000. When comparing your quotes ensure you are comparing apples with apples as there are many variables that can change the cost of a kitchen and the lower quote may be compromising something you are not aware of. It is also vital to allow each company to take their own measurements and produce their own design. This way you will see various interpretations of your brief and ensure you are not infringing on anyone’s intellectual property.

It is common for a kitchen company to charge for their drawings and plans. This fee is often deducted from your final account if you opt to appoint them to do the job for you.

Once you have selected your contractor you will be asked to accept and sign off the plans and quote and pay the deposit. Remember that once these are signed this is what the company will legally be held to. If you have signed off a mistake the Consumer Protection Act is unlikely to hold the company responsible. If there are any aspects of the design the company has advised you against and you however choose to proceed with it the company will not be held responsible and will usually request you sign a disclaimer before they proceed with the job.

Next, the old kitchen needs to be removed, walls cleared of any tiling, new flooring installed and all plumbing, gas and water points set. Remember you will have to appoint your own contractors to do this as kitchen companies do not take responsibility for the removal of the old kitchen or other building related changes. Only once all plastering is done can the kitchen company take final measurements.

Doing this ensures the kitchen fits into the new space as best as possible, but if your walls or floors 43

are out of square there is only so much they can do to make the fit precise without fillers of some kind.

The production time of your kitchen will depend on the materials chosen, the availability of the materials, the time of year and the efficiency of the kitchen company. Normally this is a two to four week process.

When the time comes for the kitchen company to be on site the kitchen area needs to be clean and clear with a sealer coat on any new plaster.

You will be asked to make your second payment (usually 40% of the account) either before or when the carcasses are delivered to site.

The average length of a kitchen installation will vary depending on the skill and size of the installation team as well as the complexity of the installation. An average size kitchen should take two to four days to install all the carcasses, this would exclude the tops, doors and drawer fronts and appliances. A lot of companies hold back the installation of the doors and drawer fronts until after the worktop installation to avoid them being damaged by the stone or the stone installation process. Remember that once the kitchen installation team are on site any changes you make to the job or additions you add to the job will add at least two weeks to the completion date per change.

Once the carcasses are in and level and the doors are on, the tops can be installed. Postform

44

or Formica tops can usually be fitted almost immediately. Granite, engineered stone, solid surfacing or timber tops however, take longer. The fabricator needs to take templates. Once templates are made the tops can be cut and polished. You should allow one to two weeks delivery depending on the product chosen and the time of year.

The installation of the worktops should only take a day or two depending on the scale of the job. All appliances, sinks and accessories like pop-up plug and countertop waste bins that require a cut out, must be on site. Once the worktops are installed they may need to be sealed. New worktops should be given 48 hours to settle before use. It is important that you are on site to sign off the worktop installation so that the fabricator can take you through the care and maintenance and ensure you are satisfied with their work.

Once this has all happened the kitchen can be snagged. During this time you should take a day or two to walk through your kitchen, with your designer or project manager, and take note of any areas you feel need adjusting. Ensure you compile a written snag list from which all parties can work, to avoid confusion. Completing the snags can take anything from a day to a few weeks depending if anything needs to be remanufactured or reordered. Once the snags are complete you will be asked to sign off the job and make your final payment – usually the last 10%.

KSA Members and Suppliers by Region PLEASE NOTE: This list was accurate at the time of going to print. Please confirm all memberships on the KSA web site - www.ksa.co.za

GAUTENG - REGIONAL KITCHEN MEMBERS blu_line 0860 548 464 | www.blu-line.co.za blu_line specialises in offering high-end bespoke kitchens. As leaders in their field, they focus on all the functional demands of modern living being met, ensuring an authentic interpretation of the living space. Visit their showroom to experience the latest in modern kitchen design.

Diva Cucine (011) 787 1999 | www.divacucine.co.za A COLOMBINI CASA mono brand store entirely driven by the latest Italian trends and designs. Our team offer expert design advice and place great value on providing a quality experience for clients from inception to handover.

Easylife Kitchens 0861 327 95433 / 0861 EASYLIFE | www.easylifekitchens.co.za Easylife Kitchens manufacture a large range of quality kitchens designed with practicality and integrity to suit your individual lifestyle. Visit one of our 32 showrooms to view the .

The exacting standard of our factory made product combined with personal service delivered by each of our owner-run stores, ensures constant quality and unique design.

GAUTENG BRANCHES: Alberton/JHB South 011 680 6184, Boksburg 011 823 1619, Centurion 012 653 1318, Edenvale 011 453 8475, Faerie Glen 012 991 4819, Fourways 011 467 1201, Greenstone 010 110 1407, Illovo 011 268 6420, Kyalami 011 022 6000, Morningside 011 262 5896, Northriding 011 704 0057, Randburg 011 791 6810, Ruimsig 011 958 1526, Vanderbijlpark 016 981 0045, Waterkloof 012 346 0951, Zambesi 012 940 8470

OPTIMA Kitchens +27 (0)11 792 1216/7 | www.optimakitchens.co.za Family owned and founded in 1991, Optima Kitchens specialises in high-end Kitchens, Built-in Cupboards, Vanities, Studies, Bars and specialised built in furniture.

Optima is the most trusted name in the building industry and proud members of the KSA since 1998. We are Different by Design.

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ProReno (Pty) Ltd (012) 644 2113 | www.proreno.co.za ProReno is proud of their professional code of conduct, ethical business, passion for excellence and superb customer care.

Call us to set up an appointment for your creative, highly functional design at competitive pricing, or send an email to info@proreno.co.za.

ProReno KITCHEN CONTRACTORS

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GAUTENG - REGIONAL SUPPLIERS Grass Furniture Fittings 011 801 9500 | www.grass.co.za

LOUR LOGO: BLACK

GRASS is one of the world’s leading furniture fitting manufacturers. We pride ourselves on our innovation, quality and level of customer service. Trading in South Africa for over 30 years and are specialists when it comes to hinge and drawer slide solutions for your kitchen, bedroom, vanity and furniture piece.

Austro – Machines, Tooling, Edging & Technical Support

P r o R eDefy n oAppliances Devin Cabinet Doors cc LOUR LOGO: 255red 82green 0blue BLACK Dezign-A-Door Kitchencraft M & N Fittings (Pty) Ltd Round Equipment & Machines (PTY) Ltd (REM) Seno SA P r o R eThe no Tile Gallery Totai Gas (Elba Appliances South Africa) ON Upper Edge Products Wood@Ease KITCHEN CONTRACTORS

KITCHEN CONTRACTORS

GAUTENG - STONE FABRICATORS ProStone Stone Art Stonetech Tectonic Stone

KWA-ZULU NATAL - REGIONAL KITCHEN MEMBERS Amazing Interiors (KN Contracts) AR Cupboards Ashcraft Interiors Built In Cupboard Centre Cole’s Kitchens – Amanzimtoti Cole’s Kitchens – Margate Crestwood Kitchens Cupboard Value – Ballito Cupboard Value – Morningside Cupboard Value – Manaba Cupboard Value – Factory Exotic Kitchens Expert Kitchens Home Concept – Factory Home Concept – KZN Kitchen Flair Kitchen Pro KZN Kitchen Spectrum – Chatsworth Kitchen Spectrum – Park Rynie Southern Kitchens – Pinetown Southern Kross Kitchens The Kitchen Studio – Mobeni The Kitchen Studio – Pinetown The Kitchen Studio – Umhlanga Woodtrends

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(031) 573 2490

www.gelmar.co.za

(031) 579 2901 (039) 317 2522 (031) 462 7722

www.jamsonstone.co.za www.southcoastgranite.co.za www.kitchenstudio.com

KWA-ZULU NATAL - REGIONAL SUPPLIERS Gelmar (Pty) Ltd

KWA-ZULU NATAL - STONE FABRICATORS Jamson Stone Corporation South Coast Granite The Granite Studio

WESTERN CAPE - REGIONAL KITCHEN MEMBERS Easylife Kitchens 0861 327 95433 / 0861 EASYLIFE | www.easylifekitchens.co.za Easylife Kitchens manufacture a large range of quality kitchens designed with practicality and integrity to suit your individual lifestyle. Visit one of our 32 showrooms to view the .

The exacting standard of our factory made product combined with personal service delivered by each of our owner-run stores, ensures constant quality and unique design.

WESTERN CAPE BRANCHES: City Bowl 021 424 2010, Kenilworth 021 762 7998, Paarl 021 863 0566, Somerset West 021 851 2850, Stellenbosch 021 882 8948, Table View 021 554 2225, Tokai 021 713 0206, Tygervalley 021 910 4578

Nexus Interiors (021) 982 4525 | www.nexusinteriors.co.za Nexus Interiors is owned and managed by Giepie Steyn who has 30 years experience in the industry. With two modern, well-equiped factories the company specialises in kitchens, office furniture, shopfitting and custom joinery.

Other specialist fields include CNC machining, solid timber, engineered stone, corian fabrication, postform and spraywork. Nexus ensure High-end and Top Quality Products.

The Kitchen & Cupboard Factory (021) 852 1895 | www.kitchenandcupboard.co.za The Kitchen & Cupboard Factory is an established Western Cape manufacturer of quality kitchens and built-in cupboards.

Founded in 1996, the company enjoys a solid reputation built on dedicated customer service, trusted advice and craftsmanship.

Alpine German Kitchens Andy de Klerk Cabinet Works Conti Kitchens Easylife Kitchens – Management Franco & Son Woodwork cc Gardner Interior Concepts Home Concept J.F Joos Skrynwerkers cc Kitchen Studio Morris & van der Watt Quantum Leap Designs Spotlight Kitchens Space Interiors The Kitchen Studio Top Living Interiors Tosca Kitchens Unique Kitchens / Grand Select Granite

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WESTERN CAPE - REGIONAL SUPPLIERS De MontFort Doors (021) 593 1524 | www.demontfortdoors.co.za At De Montfort Doors we believe in choice. As a dedicated supplier of painted cabinet doors and accessories we utilise 35 years of product knowledge to offer the widest range of profiles and finishes available. Satin, High Gloss, Techniques and Hand Painted options complete our extensive range.

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Grass Furniture Fittings 021 529 8040 | www.grass.co.za GRASS is one of the world’s leading furniture fitting manufacturers. We pride ourselves on our innovation, quality and level of customer service. Trading in South Africa for over 30 years and are specialists when it comes to hinge and drawer slide solutions for your kitchen, bedroom, vanity and furniture piece.

Eurafrican Industrial Agencies CC ITM Wood Merchants Lansdowne Boards Larson Industries Loubser Wood Components Superior Cabinet Doors

(021) 511 3925 (021) 853 5930 (021) 797 8976 (021) 552 1826 (021) 982 4979 (021) 945 2400

www.eurafrican.co.za www.itmwood.co.za www.lansdowneboards.co.za www.larson.co.za www.lwc.co.za www.supdoor.co.za

(021) 982 0603 (021) 905 3323 (021) 510 0572 (021) 845 4310 (021) 905 7786 (021) 592 6916 (021) 447 6161

www.dutoitsgranite.co.za www.graniteprojects.co.za www.i8s.co.za www.rockandstone.co.za www.ske.co.za www.graniteconnection.co.za www.womag.co.za

WESTERN CAPE - STONE FABRICATORS Du Toit’s Granite Granite Projects Infin8 Surfacing Rock & Stone Sangengalo The Granite Connection World of Marble & Granite

EASTERN CAPE & GARDEN ROUTE - REGIONAL COUNTRY KITCHEN MEMBERS* Easylife Kitchens 0861 327 95433 / 0861 EASYLIFE | www.easylifekitchens.co.za Easylife Kitchens manufacture a large range of quality kitchens designed with practicality and integrity to suit your individual lifestyle. Visit one of our 32 showrooms to view the .

The exacting standard of our factory made product combined with personal service delivered by each of our owner-run stores, ensures constant quality and unique design.

EASTERN CAPE & GARDEN ROUTE BRANCHES: East London 043 726 3428, George 044 871 5285, Port Elizabeth 041 508 5300

Home Concept – East London Home Concept – Port Elizabeth The Cabinet Company

(072) 210 4798 (072) 210 4798 (042) 293 1748

www.homeconcept.co.za www.homeconcept.co.za www.thecabinetco.co.za

OTHER REGIONS - REGIONAL COUNTRY KITCHEN MEMBERS* Easylife Kitchens 0861 327 95433 / 0861 EASYLIFE | www.easylifekitchens.co.za Easylife Kitchens manufacture a large range of quality kitchens designed with practicality and integrity to suit your individual lifestyle. Visit one of our 32 showrooms to view the .

The exacting standard of our factory made product combined with personal service delivered by each of our owner-run stores, ensures constant quality and unique design.

OTHER REGIONS BRANCHES: Bloemfontein 051 522 0495, Middelburg 013 244 1640, Polokwane 015 297 6000, Nelspruit 013 755 1495

Home Concept – Bloemfontein Home Concept – Nelspruit Home Concept – Polokwane OH Interiors – Gaborone, Botswana

(051) 432 3007 (013) 750 3133 (015) 292 1338 +267 392 3961

www.homeconcept.co.za www.homeconcept.co.za www.homeconcept.co.za ohinteriors@vbn.co.bw

NATIONAL SUPPLIERS Compusoft South Africa (Pty) Ltd. (016) 428 4018 | www.compusoftgroup.com The professional standard for designing interiors.

See our full range of marketing, design and quoting solutions available.

Electrolux / AEG / Kwikot 011 897 4600 | www.aeg.co.za / www.kwikot.com Kwikot and AEG are part of the Electrolux Group Kwikot is a supplier of a range of stainless steel domestic Kitchen sinks providing style and functionality all in one.

AEG’s Cooking, Dishcare, Laundry & Cooling appliances offer intelligent technology and responsive design, guaranteeing exceptional performance.

Franke South Africa 0861 372 653 | www.franke.co.za / www.zipsa.co.za Franke South Africa is the leading manufacturer of Stainless Steel Sinks in South Africa. We offer a range of sink mixers, accessories and waste management products.

In addition, we are the distributors of ZIP HydroTaps (Instant Filtered Boiling & Chilled Water On Tap) and HydroBoils (Instant Boiling Water On Tap) NATIONAL BRANCHES: Johannesburg 0861 372 653 (customer care line), Kwa-Zulu Natal 0861 372 653 (customer care line), Bloemfontein 0861 372 653 (customer care line), Cape Town & Port Elizabeth (021) 506 1480

*Regional Country Kitchen Members do not qualify for site inspections or site visits.

Just Stone - Natural Bulk Supply (012) 809 8927 | www.juststone.com We supply bulk quantities of granite, marble, Teltos quartz and Epic Italian Stone slabs, in various finishes and thicknesses, all over southern Africa.

Our products are ideal for use in all those spaces that surround life as it happens kitchen counter and bathroom vanity tops, reception and bar.

Max on Top® 0861 113 495 | www.maxontop.co.za Max on Top® develops and supplies a range of durable decorative surface products offering architects and designers the ability to specify decors and designs suitable for a wide range of applications.

Max on Top® Products include: Worktops High Pressure Laminates (HPL) Fenix NTM® & NTA ™ Compact Laminates Avonite Solid Surfacing Trespa®

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PG Bison 0860 579 196 | www.pgbison.co.za We are a leading manufacturer of wood based products, with a range of quality brands, created from sustainably managed resources and produced in state-of-the-art facilities.

Articad – Cape Town Articad – Gauteng Articad – Kwa-Zulu Natal BSH Home Appliances – Cape Town BSH Home Appliances – Johannesburg BSH Home Appliances – Kwa-Zulu Natal Cosentino South Africa – Cape Town Cosentino South Africa – Johannesburg Cosentino South Africa – Kwa-Zulu Natal Davidson’s Boards – Brackenfell, Cape Town Davidson’s Boards – Durban Davidson’s Boards – George Davidson’s Boards – Montague Gardens, Cape Town Davidson’s Boards – Ottery, Cape Town Davidson’s Boards – Silverton, Johannesburg Davidson’s Boards – Strand, Cape Town Kayreed Board and Timber – Johannesburg Eclipse - Furniture and Hardware Supplies – Cape Town Eclipse - Furniture and Hardware Supplies – Johannesburg Eclipse - Furniture and Hardware Supplies – Kwa-Zulu Natal Eclipse - Furniture and Hardware Supplies – Port Elizabeth Hans Grohe – Cape Town Hans Grohe – Johannesburg Hans Grohe – Kwa-Zulu Natal International Slab Sales (Pty) Ltd – Cape Town International Slab Sales (Pty) Ltd – Johannesburg International Slab Sales (Pty) Ltd – Kwa-Zulu Natal Liebherr – Cape Town Liebherr – Johannesburg & Kwa-Zulu Natal Mactool – Cape Town Mactool – Johannesburg Mactool – Kwa-Zulu Natal Maxima Software – Cape Town & Port Elizabeth Maxima Software – Jhb / Free State / Limpopo / Mpumalanga Maxima Software – Kwa-Zulu Natal

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Miele – Cape Town Miele – Johannesburg Miele – Kwa-Zulu Natal National Edging – Cape Town National Edging – Johannesburg National Edging – Kwa-Zulu Natal Niemann SA – Cape Town Niemann SA – Johannesburg Niemann SA – Kwa-Zulu Natal Proquartz – Cape Town Proquartz – Johannesburg /Bloemfontein Proquartz – Kwa-Zulu Natal Roco Fittings – Cape Town Roco Fittings – Eastern Cape Roco Fittings – Free State Roco Fittings – Johannesburg Roco Fittings – Kwa-Zulu Natal Salvocorp – Cape Town Salvocorp – Johannesburg Salvocorp – Kwa-Zulu Natal Smeg Appliances SA – Cape Town Smeg Appliances SA – Johannesburg Smeg Appliances SA – Kwa-Zulu Natal Sonae Arauco (Pty) Ltd – Cape Town Sonae Arauco (Pty) Ltd – Johannesburg Sonae Arauco (Pty) Ltd – Kwa-Zulu Natal Whirlpool South Africa – All Regions

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Customisation of YOUR space address 1018 Kruger Avenue, Lyttelton Manor, Centurion website www.proreno.co.za e-mail info@proreno.co.za tel 012 644 2113 Passion For Service Excellence Since 2004

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GRASS FP ADVERT

Worktops by Franke