Newsbriefs Rethinking Homelessness since 1977
New Hope Housing, Administration Office 8407-E Richmond Highway, Alexandria, VA 22309 703-799-2293
Volume 23 Issue 5
October 18, 2017
Dear New Hope Housing Staff, I am delighted to welcome our new team at the Bailey’s Shelter – those who have come to us from NVFS, those who has transferred from within NHH, and those who are new to Bailey’s and to New Hope Housing. One of our mottos is “hope and hospitality”. That motto defines what we offer to residents but it is also how we treat new staff. So please feel welcomed and have hope because we are ending homelessness at NHH. Another phrase we use a lot is “dignity and respect”. Again it applies to treating residents with dignity and respect and being treated and treating your co-workers with dignity and respect. The first opportunity for many of you to feel part of the bigger NHH team is at our quarterly meeting on Tuesday 10/24, at First Christian Church at 12pm. There you will meet your co-workers from other sites, participate in our kudos and employee of the quarter celebration and enjoy some lunch andde-stress activities. I hope to see many of your there and get the meet those I have not yet met.
Thanks for being part of our work to end homelessness in northern Virginia. Working together as a team, offering hope and hospitality in a spirit of dignity and respect, with anyone who comes through our doors, we can and will make our community a better and more just place.
Pamela L. Michell Executive Director
HOPE.HOSPITALITY.DIGNITY.RESPECT
Alyce Pope 1. 2.
Seasonal Residential 3. Services Specialist
Mother of three and grandmother of five. I enjoy working with people and seeing them reach their fullest potential. I love my community (Bailey’s Crossroads, VA) and thankful for the foundation it game me.
I like working with children, families, schools, & the community as advocate and developer. I believe that family comes first. Family is not just blood relatives, but those who you nurture and support. I have worked in community and program development with the Fairfax County head start program for over 35 years. I have strong faith that keeps me going in the most difficult of times. I have a BA in Business Management with a focus in strategic planning and organizational development. I also have a Masters degree in community counseling with a focus in clinical mental health.
Rowena Spriggs
Full Time Cook
1. Outgoing 2. I enjoy reading and watching movies. 3. I love attending Bible Study.
I am and always will be an extrovert! I live in the DMV area. I love to go to the movies and attending church. I also enjoy playing games and of course cooking!
Rosetta Langhorne
Residential Services Specialist
1. Caring 2. Funny 3. I love to take care of people.
I was born in Brooklyn, New York and lived there for 42 years. I left NY in June of 1999. I have 10 grandchildren and 4 great grands that live in NY that I miss very much. I was thankful for the opportunity to move to Virginia because I have been having the time of my life since I moved here.
Atiyah Marshall 1. Mother of two. 2. I love spending time with my family. Seasonal Residential 3. I am looking forward to Services Specialist being a part of the team
I am a fun filled person who loves to smile and have a good time. I have enjoyed working as a dental assistant and server. I am looking forward to helping impact some lives. My goal is to give back just a tiny portion of what has been given unto me. I am here to help!
Joni Laurence Co-Coordinator
1. Breast Cancer Survivor 2. I love to cook. 3. I love to surf fish.
I am a registered nurse and worked 25 years in the surgical intensive care unit at Georgetown University Hospital. I retired to care for my autistic son and found joy in volunteering at First Christian’s Safe Haven program. My son and I volunteered for 4 years and then I took the Co-Coordinator position with NVFS where I worked for the past 3 years.
Brandon Briscoe 1. I have a strong love for music and I am a writer & producer. 2. I’ve been on a vegan diet for the past 2 months. 3. I love ALL Washington, DC Residential sports teams! Services Specialist
I have previous experience working at Bailey’s Crossroads Community Shelter for 6 years as a Residential Assistant through two organization transitions. I love working in this field!
DonnaJoy Hawley 1. Tuberculosis Survivor 2. Excellent Dancer 3. Trilingual
Co-Coordinator
I was born and raised in New England and came south to attend Georgetown University. I stayed in the area and taught Spanish for 18 years in private schools. I left the workforce when I started adoption proceedings for my son. He is from Guatemala and the light of my life! Now that he is starting high school, I am easing back into the working world!
Brenda Lansdown
Seasonal Residential Services Specialist
1. I love to work 2. I enjoy fun Fridays with my children. 3. Big fan of cooking Sunday Dinners.
Daniel Mengesha
Shelter Case Manager
1. When possible, I love to run. 2. I play soccer. 3. I enjoy reading different articles.
I am from Ethiopia and I came to the United States in 1998. I attended West Virginia State University. I’ve worked in the social work field since 2008. I really enjoy helping the disadvantaged in society. I will always work towards making a difference in the community.
Pamela Mensah 1. I play golf. 2. I enjoy antiquing. 3. I love reading. Community Case Manager I graduated from Old Dominion University. I worked over 15 years with special needs children before going to work for Child Protective Services. I enjoy working to help families re-connect to their communities.
Beverly Kitchens
Lindwood Becton
1. Steelers fan by birth. 2. I love basketball. 3. Good food is my best friend. Shelter Case Manager Hello to all! I am originally from Pittsburgh, PA. I am looking forward to working with New Hope Housing as a Case Manager.
1. Animal lover 2. I volunteer at an animal shelter. 3. I have 2 kids (9 year old boy and 1 year old girl). Intake Coordinator
I am 27 years old. I am new to travelling and I enjoy it quite a bit. I am also a shoe collector. Adidas is my favorite brand.
Celia Bernard
Rochelle Davis
Residential Services Specialist
1. I love to laugh and make people laugh. 2. I like to give and accept encouragement. 3. I love to read the bible.
I try to live by the first commandment; love God and my neighbor. I am good at accepting constructive criticism. I don’t like taking pictures, but I am a team player. I also don’t mind listening and extending a helping hand to my co-workers. I am dependable, honest, and trustworthy.
Jermiah Williams 1. Love cars 2. I enjoy playing chess. 3. I paint and draw. Residential Services Speciaist
I was born in Richmond, VA and moved to the DMV area 2 years ago. I am currently working on my Dodge Challenger in my spare time.
Residential Services Specialist
1. I desire to grow in this organization. 2. I play tennis 3. I love to travel.
I am from Nicaragua and have lived in the DC metro area for 34 years. I am fluent in Spanish and I live in Arlington, Virginia.
Deidre McCalaster 1. I am a new grandmother! 2. I do charity work at a pantry and I am also a CPR/First Aid Trainer. 3. I work behind the scenes in the tech dept. for a Residential community theater group! Services Specialist
I am a Shelter Director for a non profit agency in Prince George’s County, MD. I have a passion for helping people. This is the main reason why I extended my service out by becoming a part time worker in VA.
Abass Alzanjne
Mavis Walker-Harridon 1. Like to travel 2. I am an outgoing, laidback team player. 3. I am a people person.
Residential Services Specialist
I like helping people. I am very outspoken and I get along with everyone. I love to shop and I like spending time with my family and grandchildren.
1. I like watching movies. 2. I enjoy creating films. 3. I love reading. Residential Services Specialist
I am from Iraq (Kurdistan). I have a lot of experience in media, which I am currently majoring in at Northern VA Community College. I love helping people and this is what motivated me to work in the human services field.
Blanca Palma 1. I love sports. 2. I enjoy listening to music. Residential Services Specialist
I am from Guatemala and I currently live in Arlington, Virginia.
Jasmine Chapma 1. I love to travel! 2. I love to cook and try new recipes. 3. I enjoy watching reality Residential Services television. Specialist
I was born and raised in Virginia. I am currently working towards obtaining my Bachelor’s degree (2019) in Human Services Management. I am a proud mother of three who keep me busy.
Sheila Travers Residential Services Specialist
1. I love elephants. 2. I love to travel. 3. I am a people person.
I am from Front Royal, Virginia. I am a hard worker. I love to spend time with my family and friends. I also enjoy helping people.
Stephanie Goodwin
Residential Services Specialist
1. 2. 3. 4.
Workaholic Good counselor Detailed writer People person.
I lived in Germany, France, and Turkey.
Self Care is the Best Care! Let’s RELAX.REFRESH.RENEW our minds, bodies, and souls in preparation for the upcoming hypothermia season. There will be lunch, ice breaker activities, and de-stressing stations for staff to participate in.
Tuesday, October 24th 12:00pm - 4:00pm First Christian Church 6165 Leesburg Pike Falls Church, VA 22044
RSVP your attendance with your supervisor We look forward to seeing you there!
RELAX.REFRESH.RENEW
Webinar Available On Demand
Tuesday, November 21st Webinar available anytime or streaming 12:00pm
The Mind Body Connection Keeping the body relatively calm is crucial to well-being and optimal health. becoming aware of how your body feels when it is under stress is important to maintain a relaxed and calm state.
To View Webinar On Demand visit the INOVA EAP Website: 1. 2. 3. 4. 5.
www.inova.org/eap Click on “Member Login” Enter Username: newhopehousing Enter Password: Mondloch To access webinar, on homepage click on “Online Seminars” link.
You no longer need to register in advance to attend Online Seminars at a set time. Seminars will be prerecorded and uploaded on the third Tuesday of each month. If you have questions, type them into the "Ask a question" box. You will receive an e-mailed answer within five business days. All questions and answers will be posted on the FAQ tab. Please get prior approval from your supervisor if you will view webinar during work hours.
Two months ago ALL NHH Staff were granted an extension to finish the mandatory RELIAS courses. The October 31st *deadline is fast approaching Please submit certificates and transcripts to your supervisor upon completion. CLICK HERE to access the RELIAS login homepage. If you need assistance, contact LaKesha McGuire at 703-799-2293 ext. 23/ lmcguire@newhopehousing.org *Deadline does not apply to NHH new hires who came on board in the months of September & October
Resident interaction with hospital staff member leads to NHH Donation
“This woman and her family donated a total of $5000.00 to New Hope Housing the first week of October. Apparently, they always pick a nonprofit each year to make a large gift to as a family. Be cause of this interaction with a resident, they reached out to us for more information and then made their gifts.� Jan Michael-Sacharko, Director of Development
Accenture volunteers helped landscape at Bailey’s Shelter on Monday, October 9th.
Members of Providence Presbyterian Church serve a lasagna dinner every second Wednesday at BCCS, complete with salad, vegetables, bread, and ice cream!
Volunteer George November provides a meal for guests at Bailey’s Shelter once a month. Mr. November enjoys cooking for the guests of the shelter in his kitchen with his wife, and delivering it to the shelter.
There will be an opportunity for NHH staff to enjoy a low-cost perk on the afternoon of Wednesday, 10/18/17. Carpenter’s Shelter in the City of Alexandria has been granted the unique opportunity to host a “premiere” of the upcoming Paramount Pictures movie “Same Kind of Different as Me”, which will precede the full release on October 20th. This is a major Hollywood motion picture whose cast consists of Renée Zellweger, Djimon Hounsou, Olivia Holt, Jon Voight and Greg Kinnear. Here’s the link to the trailer: http://www.samekindofdifferentasmemovie.com/ It is based on a NY Times best-selling novel with a focus on themes of homelessness and embracing friendships across cultural differences. In addition to 2 showings in the evening as a fundraiser, there will also be a third showing at 3 pm in the afternoon exclusively for staff in the northern VA area who work in homeless services. Carpenter’s shelter staff can't fill all 109 seats in the theater, so they are extending an invitation to NHH staff who would like to attend. *Tickets for 3pm Wednesday, Oct. 18th showing are just $8/person. The venue is the AMC Hoffman (off of Eisenhower Ave in Alexandria).
International art dealer Ron Hall must befriend a dangerous homeless man in order to save his struggling marriage to his wife, a woman whose dreams will lead all three of them on the journey of their lives.
*Staff must cover the cost of their ticket if they will be attending the movie premier.
LaKesha McGuire Sends Kudos to:
Denae Hilliard Sends Kudos to:
Operations Team (Martha, Eddie, Darcel, Anthony D.) for everything each of you did to ensure a smooth transition to Bailey’s Shelter. Thanks for your hard work and dedication to getting things settled.
Clarence for being a Team player.
Khristina Koontz for showing me around Bailey’s Shelter and helping me get acquainted with your team during new hire orientation. You are a great leader and will do a wonderful job holding down Bailey’s Shelter
Finesse G. for being a team player and for all your assistance.
Bailey’s Shelter Staff it was a pleasure meeting all of you. Welcome to New Hope Housing!
Stacey O. for always making herself available to assist with anything needed.
Simajah and Kenny Smith for making yourselves available to listen. You are appreciated.
Jeff Lisanick Sends Kudos to:
Sami Smyth for rolling up your sleeves to tackle small in kind donation challenges at Bailey’s Shelter.
Stephanie Goodwin, Abass Alzanjne, and Jermiah Williams for covering shifts on extremely short notice.
Shaun Dean for getting the numerous new hires paperwork processed. The volume was pumped up, but you kept it moving. I appreciated your support.
Tanisha, Crystal, and Ray Charity for all the help moving a PSH client.
Pam Michell for being a fearless leader. No matter the storm, challenge, fire, or any other adversity New Hope may encounter I’ve never seen you break a sweat. Your passion shines through in your fight to make sure everyone is taken care of; residents and staff alike. You are my hero! Ollie Dawson for always diving in to assist where needed. Thanks for always being a team player.
Martha Faconer sends Kudos to: Thank you to everyone who played an instrumental part in making the transition to Bailey’s Shelter a huge success! Leadership Team (Pam, Shawn, Jan, and Tonya), Bailey’s leadership (Khristina and Jeff L.), Development Team (Sami Smyth), and Operations (Darcel, Eddie, Donna, Anthony D.), Jeff Elder who helped Operations prior to his move to Max’s, and anyone else I missed who helped get things running at Bailey’s Shelter. Everyone did a good job!
Stacey Osborne sends Kudos to: A big thank you to Kenny for your help last Monday (October 9th)!
Ollie for her extra support at Bailey’s
Ollie Dawson Sends Kudos to: Eddie- Thank you for all your help at our new shelter getting things up and rolling. Darcel- Thank you for assisting with the tint and helping with other things as needed.
Tonya Henderson -Great Job with the front desk at Bailey’s shelter getting the binders and copies together. Christian- Thanks for being professional at all time with our guests. Tony R.- Thanks for all your help with the food basket deliveries. Rosetta L.- Thank you for all your updates with our new shelter. Brenda- Thank you for all your help getting me updated and briefed.
Title: Reports to: Supervises: FLSA Status:
Senior Program Director II, Bailey’s Shelter Executive Director Assistant Director and Coordinator of Residential Services Exempt
Summary of Position The Senior Director I provides direct management, leadership, program and facilities oversight for all residential components of the Bailey’s Crossroads Shelter including the residential services and shift coverage, the case management team (CMT) , the Coordinated Entry Intake Process, Rapid Re-housing Services, Homeless Healthcare Program (HHP), and Emergency Shelter services. S/he is responsible for the oversight of the organization’s ongoing operations and procedures for these programs in areas of service delivery, program development, quality assurance, tracking and assessing statistics, Working as part of the Executive Team, the senior director will set direction and develop strategies for accomplishment of organizational goals and priorities in accordance with agency philosophy and values. The Senior Director will serve as an advocate for New Hope Housing, homeless services, and the residents served. Duties and Responsibilities: • Provides leadership, development, and oversight for all programs listed above. • Sets comprehensive goals and strategies for program performance and growth that are in alignment with the agency’s mission and vision. • Establishes policies that promote company culture and vision; ensure clear and timely communication of agency expectations and policies to program staff. • Provides coaching and development support to direct reports through regularly scheduled one on one meetings and evaluations. • Participates in expansion and collaborative activities. • Collaborate with and supports the business functions of the organization, including Human Resources, Finance and Development. • Ensures implementation of best practices (such as rapid re-housing, permanent supportive housing, trauma informed care, etc.). • Maintains current knowledge of issues impacting homelessness and domestic violence. • Ensures services are implemented in accordance with agency philosophy, grant and contract requirements, and all applicable federal, state and local regulations. • Supports program staff in addressing high risk cases that have escalated past the program level; attends staffings at each of the programs. • Evaluates program and agency performance by analyzing and interpreting data, metrics, and other statistical information to ensure that desired outcomes are being achieved. • Develops new program initiatives, as assigned, based on program outcomes and needs. • Acts as the New Hope Housing representative with partner organizations in Fairfax County Continuum of Care to ensure quality program development, implementation, collaboration, and maintenance. • Ensures compliance with the policies and procedures of New Hope Housing including the utilization of Mandt principles and Out of Poverty curriculum • Adheres to the required ethical standards to include confidentiality, boundaries, resident rights; Approves use of PTO and Sick hours and timesheets for direct reports. Monitors work hours of all program in the ADP electronic timesheet system; • Performs other duties as assigned. Qualifications: • Required: A bachelor's degree in human services/ related field • Proven experience in managing homeless programs and developing and implementing policies and procedures and knowledge of housing first, rapid re-housing, and other nation-wide initiatives to prevent and end homelessness • 5+ years of management/ leadership experience within a social services agency • Understanding of business functions such as HR, Finance, Program Management, etc. • Demonstrable competency in strategic planning and business development • Working knowledge of data analysis and performance/operation metrics • Outstanding organizational and leadership abilities and ability to work creatively and independently • Excellent interpersonal skills working with a diverse staff and clientele. Aptitude in decision-making and problem-solving • Proficient use of computers to include Microsoft Office, Homeless Management Information System (HMIS) and other database software(s) used to track service delivery; • The ability to successfully pass a background check and possess a valid driver’s license with a good driving record to be approved by our insurance carrier; • Strong oral and written communication skills, including public speaking skills • Willingness to work evenings and weekends when needed • Preferred: A master's degree in human services/ related field • Experience leading/ supporting programs serving homeless persons, persons with mental illness or substance abuse addiction Salary: negotiable Send resume and cover letter to hr@newhopehousing.org and please put position title in the subject line. New Hope Housing is proud to be an EOE Equal Opportunity Employer that values diversity.
Position: Reports to: Supervises:
Housing Case Manager, Bailey’s Shelter Assistant Director of Shelter Programs N/A
Summary of Position: As part of the case management team, assists single and family residents in identifying housing needs and housing barriers. The Housing Case Manager assists residents in searching for appropriate housing, completing applications, applying for financial assistance and assisting residents in moving from shelter to community housing. Working with the Housing Locator, s/he develops working relationships with landlords, rental offices, faith communities, and/or community associations to provide ongoing positive relationships to ensure continued available resources of housing for residents. Essential Responsibilities: Some of the essential responsibilities of the Housing Case Manager include, but are not limited to:
• • • • • • • • • • • • • • • •
Works closely with the Housing Locator on the housing needs of New Hope Housing residents to ensure an ongoing availability of appropriate housing opportunities. Provides housing counseling and budget training for clients to help prepare them for housing. Assists residents one on one to complete housing applications, lease agreements, background checks, etc., based on referral from the shelter case manager. Coordinates move outs, acting as the liaison between parties and resident when needed. Is visible and interacts regularly with residents. Provides crisis intervention and counseling as needed. Transports residents when necessary in agency vehicles, including the agency’s 15 passenger van. Serves as liaison with staff from other agencies involved in providing housing resources Prepares monthly statistical and narrative reports according to federal, state, and local and/or grant requirements Attends and participates in staff meetings, staff development and professional training to increase knowledge and enhance skills Provides guidance to staff, community organizations and businesses on homeless and Identifies gaps in services Composes correspondence, maintains records, files and documents Models a caring, concerned, and respectful attitude toward residents. Maintains adherence to resident guidelines and upholds agency procedures. Is familiar with and complies with policies and procedures of New Hope Housing. Role models positive behavior for all agency staff, participates in agency wide events, and takes on role of leadership as appropriate. Performs other duties as assigned
Preferred Qualifications: This position requires the following:
• • • • • • • •
BA and two years’ experience in a human service setting. Program development experience. Experience with mentally ill homeless adults and residential programs. Understanding and commitment to “housing first and rapid re housing”. Counseling and crisis intervention skills. Ability to communicate effectively both orally and in writing. Commitment to the mission, values and philosophy of New Hope Housing. Ability to successfully pass a background check and possess a valid driver’s license with a good driving record to be approved by our insurance carrier. Salary: $42,000
Send resume and cover letter to hr@newhopehousing.org. Please put job title in the subject line. New Hope Housing is proud to be an EOE/ADA employer that values diversity
Position: Reports to: Supervises:
On Call Residential Services Specialists, Bailey’s Shelter: Coordinator of Residential Services N/A
Summary of Position: The Resident Services Specialist is responsible for monitoring the activities of the shelter on his/her shift to ensure a safe, manageable, positive energy, living environment. Focus is on the residents and how best to assist them during their stay. He/She is a member of the site team. Essential Responsibilities: Some of the essential responsibilities of the Residential Services Specialist include, but are not limited to:
• • • • • • • • • • • • • • • • • • • • • • •
Ensures a safe and manageable living environment for the shelter residents. Monitors residential areas, is visible and interacts regularly and informally with shelter residents. Reads log book from previous shift to note any items that need attention. Completes essential forms for intake and checkout procedures for residents. Consults with Coordinator of Residential Services and case managers regarding residents' personal needs, behavior and service planning. Within limits assists residents in processing issues, problem solving, parenting, etc. Provides a positive role model for residents. Maintains all required documentation of residents’ activities on a current basis. Assists in dispensing medication to residents. On a daily basis counts all medications and updates medication log. Conducts breathalyzer and drug urine screens as needed. Distributes medication, medication vouchers, taxi vouchers, bus tokens, linens, and toiletries to residents in accordance with established procedures. Answers telephone and routes calls and messages to appropriate staff in a professional manner. Responds to in-person and telephone inquiries from the public about New Hope Housing, Inc. with a courteous and professional demeanor. Supervises resident chores and resident upkeep of their personal areas. Informs case manager when there are problems. Assists with resident activities and programs, as assigned. Accounts for all donations received during the shift. Controls access to donations by residents and secures donations as appropriate. Issue receipts to donors. Replenishes supply closet when needed. Assists in serving meals when needed. Monitors meal times at the Alexandria Community Shelter. Works flexible hours including evenings, weekends, and over nights as assigned. Models a caring, concerned, and respectful attitude toward residents. Maintains adherence to resident guidelines and upholds shelter procedures. Is familiar with and complies with policies and procedures of New Hope Housing. May orient, and/or supervise court-referred volunteers. Communicates regularly with referring agencies and maintains all required documentation, as assigned. Participates in all staff meetings and required trainings. Transports residents in agency vehicles, including agency's 15-passenger van on an as needed basis and only when requested by supervisor. Performs other duties as assigned.
Preferred Qualifications: This position requires the following:
• • • • • • •
High School Diploma or the equivalent, and the required knowledge, skills, and abilities and have an interest in working with those who are homeless and the capability to be aware of their needs. Experience with homeless adults, mentally ill or substance abusers. Counseling and crisis intervention skills. Clinical experience preferred. Ability to communicate effectively both orally and in writing. Computer literate. The ability to successfully pass a background check and possess a valid driver’s license with a good driving record to be approved by our insurance carrier. Salary: $14.13/hour
Send resume and cover letter to hr@newhopehousing.org. Please put job title in the subject line. New Hope Housing is proud to be an EOE/ADA employer that values diversity
Position: Reports to: Supervises:
Part Time Cook Operations Coordinator N/A
Summary of Position: The cook is responsible for preparing healthy, nutritious meals for shelter residents. He/She is a member of the Operations team.
Essential Responsibilities: Some of the essential responsibilities of the Residential Services Specialist include, but are not limited to: • Prepares and serves a nutritional and well-balanced meal for each mealtime occurring during their shifts. Prepares and distributes bag lunches and/or late dinners for working residents. • Assists with adequate stocking of resident refrigerator and self-service areas and cleaning of kitchen and equipment regularly to ensure sanitary food preparation conditions. Adheres to health department regulations. • Picks up, accepts and properly stores food and other donations from the community. Accounts for all donations received during the shift. Controls access to donations by residents and secures donations as appropriate. Issue receipts to donors. • Prepares food baskets for off-site residents, as requested. • Responds to in-person and telephone inquiries from the public about New Hope Housing, Inc. with a courteous and professional demeanor. • Works with volunteers and residents who are assigned to help in the kitchen, giving them direction and answering questions. • Participates in staff meetings. • Provides a positive role model for residents. • Works flexible hours including evenings, weekends, and over nights as assigned. • Models a caring, concerned, and respectful attitude toward residents. • Maintains adherence to resident guidelines and upholds shelter procedures. • Is familiar with and complies with policies and procedures of New Hope Housing. • Transports residents in agency vehicles, including agency's 15-passenger van on an as needed basis and only when requested by supervisor. • Performs other duties as assigned.
Preferred Qualifications: This position requires the following: • Previous cooking experience. Certified Food Handler. • Ability and interest in working with those who are homeless and to be aware of their needs. • Ability to communicate effectively both orally and in writing. • The ability to successfully pass a background check and possess a valid driver’s license with a good driving record to be approved by our insurance carrier. • Ability to lift 50 lbs. Salary: $14.13/hour
Send resume and cover letter to hr@newhopehousing.org. Please put job title in the subject line. New Hope Housing is proud to be an EOE/ADA employer that values diversity
(2)Seasonal Residential Services Specialists, Falls Church Homeless Shelter The Falls Church Homeless shelter is a hypothermia prevention program that operates from November 15 – April 1. The RSS is responsible for monitoring the activities of the shelter on his/her shift to ensure a safe, manageable, positive energy, living environment. The focus is on the guests and how best to assist them during their stay. He/She is a member of the site team. Shift times during the hypothermia prevention program will be 5 pm – 1 am (Saturday/Sunday), and 12 am – 8 am, and 1 am – 8 am (daily). Essential responsibilities include, but are not limited to: • Ensures a safe and manageable living environment for the shelter guests • Monitors guests’ areas, is visible and interacts regularly and informally with shelter guests • Reads shift report from previous shift to note any items that need attention • Work collaboratively with volunteers assigned to work at the shelter • Assist in conducting comprehensive initial screening process to determine eligibility for program services, providing assessment, intake, and enrollment where appropriate • Maintain guests’ files and data • Consults with Program Coordinator and Case Manager regarding guests' personal needs behavior and service planning • Within limits assists guests in processing issues, problem-solving, etc. • Conducts breathalyzer and drug urine screens as needed • Distributes taxi vouchers, bus tokens, linens, and toiletries to guests by established procedures • Answers telephone and routes calls and messages to appropriate staff in a professional manner • Supervises guests’ chores and upkeep of their areas • Accounts for all donations received during the shift • Controls access to donations by guests’ and secures donations as appropriate. • Issue receipts to donors • Assists in serving meals when needed • Models a caring, concerned, and respectful attitude toward guests’ • Maintains adherence to guest guidelines and upholds shelter procedures • Is familiar with and complies with policies and procedures of New Hope Housing • Performs other duties as assigned. • The ability to successfully pass a background check and possess a valid driver’s license with a good driving record to be approved by our insurance carrier. Salary: $14.13/hour Send resume and cover letter to hr@newhopehousing.org New Hope Housing is proud to be an EOE/ADA employer that values diversity
Full Time Residential Services Specialist– Kennedy Shelter 4 p.m. to 12 a.m. Monday thru Friday Shift In this position you will serve the residents residing at Eleanor U. Kennedy Shelter that serves single adults 24/7.
Duties include: • You must be reliable, on time, and willing to work with a diversified group of residents that may suffer from some form of mental illness, addictions, or both. • Daily duties include: interaction to assist residents as they come into the shelter as well as when they are in the shelter. Answers telephone, greet all guests, including donors, staff, and outside agency individuals. • You will be the face of New Hope Housing to donors and volunteers on your shift. • Basic office work and working with the NHH team will all be part of your daily duties. • May be called upon to assist the operations team in stocking light supplies. • Will be alert, and maintain good documentation in log book of activities on your shift. • Will assist with medication dispensing along with your team worker. • Other duties as assigned. Qualifications include: • High School Diploma or the equivalent, and the required knowledge, skills, and abilities and have an interest in working with those who are homeless and the capability to be aware of their needs. • Experience with homeless adults, mentally ill or substance abusers. • Counseling and crisis intervention skills. • Clinical experience preferred. • Ability to communicate effectively both orally and in writing. • Computer literate. • The ability to successfully pass a background check and possess a valid driver’s license with a good driving record to be approved by our insurance carrier. Salary: $14.13/hour with benefits.
Send resume and cover letter to: hr@newhopehousing.org NHH is proud to be an EOE/ADA that values diversity!
Send an email to lmcguire@newhopehousing.org containing pictures of you completing 5 of these challenges and you will receive a special treat. HAPPY FALL!!!!!!!
LaKesha D. McGuire Office Manager
Marian Washington Residential Service Specialist
5 Years
15 Years
October 22, 2012
October 12, 2002
Your Years of Service and Dedication to New Hope Housing is Greatly Appreciated!
New Hope Housing - Newsbriefs
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21 PAYDAY
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24 Staff Quarterly Meeting
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Team Meetings
Name
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Location EUKS
EUKS Team
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Dates Every Mon
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Times 2pm - 4pm
PSH Team– Singles (Fairfax)
Every 1st and 3rd Tuesday Rotating Locations of each month
10:00am
PSH Team– Families & Singles (Arlington and Alexandria)
Every 2nd and 4th Monday Rotating Locations of each month
10:00am
SUSTAIN/Diversion
Admin Conf. Room Every 2nd Wed of month
10:30am
Name
Month
Day
Micael Bell
October
2
Sheila Keahey
October
7
Lekealem Fortaboh
October
14
Candice Udodi
October
18
Christina Trotter
October
20
Anthony Johnson
October
21
Shamika Semple
October
25
Simajah Jackson
October
31
Name Marian Washington Stacey Osborne Darcel Darby LaKesha McGuire Donna Pusey Jocelin Canas Clarence Jones Simajah Jackson Chavon Bell Tujuanda Blalock Brandon Wright Alexcia Thomas Diewenn Motley Michael Bell Tonya Henderson
Month October October October October October October October October October October October October October October October
Day 12 14 25 22 3 7 21 20 27 7 20 26 19 31 9
Years 15 9 7 5 4 4 4 3 3 2 2 2 1 1 1