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Role Play Listening Skills “Work smarter not harder!� Learning to think in a second language is challenging. The objective of this class is to present the student with scenarios where this skill is tested. Listening skills are challenged as the student has to respond in seconds to different situations that are presented to them.
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This class is aimed at an intermediate to advanced level. Grammar structures are corrected using Skype. Audio support is available to allow the student to learn and practice outside of a classroom environment.
Role play tasks are assorted to represent realistic scenarios both in formal and informal context.
The teachers are experienced native TEFL qualified and are focused on your individual learning needs.
This class requires no preparation and takes approximately two hours to complete. Particularly useful for those students who want to express themselves in English as a second language.
The audio recording system is available on every portable device.
Your teacher will assist with the correct target voice tone so that you can
understand where to stress and how to apply empathetic voice tones. An essential lesson plan that will help you to develop your listening skills whilst focusing on your conversation skills.
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By Sanj Saigal
Role Play Task One
You work in a company called “Red Tech” Your HR manager calls you on the telephone and tells you that he has just sent an applicant to your office for an “English Test”. He tells you that the job entails spare parts from various suppliers in different parts of the world to various customers, also in different parts of the world. The HR manager says that providing the applicants English is ok, he will get the job. What would you do?
Role Play 2 Introduction You are presenting a product to a Company. Introduce yourself to your audience. Choose a product of your choice and present the features and benefits of your chosen product. On the following page you will be provided with a presentation format. Use this format to help you to present to your audience.
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Your objective is to use empathetic voice tones while you are presenting. (say it like you mean it!)
Presentation format
! 1. Good morning and thank you for coming in today. 2. Today, Im going to talk to you about…. 3. I will also be looking at…. 4. I’d be pleased to answer any questions at the end of this presentation. 5. First, I’d like to talk to you about… 6. Next I’d like to look at…. 7. Next, I’d like to look at… 8. Turning, then to…. 9. I will now move on to…. 10. We can demonstrate this by….. 11. If you look at the graph we can see….. 12. For example….. 13.To conclude……. 14. I’d be happy to answer questions now.
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You can add to the format but you can’t take away. Your task must be both effective and informative.
Voice Tones
How can I improve this skill?
By demonstrating empathetic values you can empower your audience and keep them interested in what you have to say.
Practice is the only way to help you to achieve a degree of success. We present ourselves every day in countless situations, so even if you never have presented a product or service you will find it a useful to repeat this task.
You can change the very meaning of a sentence with the applied voice tone.
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These values can be used with speech delays and stress points to help you to communicate effectively. Like anything using these techniques must be applied in moderation and dependent on who's listening can be adjusted to your audience.
In particular your introduction: My name is I am…. I work for…. I am responsible for….
Role play 3 Interview Introduction
You have just arrived at an interview, you are applying for a management role. The interviewer break the ice by asking you whether you found the office easily, offering you tea or coffee. Answer the interviewer. The interviewer asks you the following
4. What your hobbies and interests are. 5. Where you see yourself in 5 years from now. 6. How well you cope under pressure. 7. What skills you will bring to their Company.
questions;
8. What your strengths and weaknesses are.
1. Tell me about yourself.
9. What questions you have at the end of the interview.
2. What your work history is. 3. Why you want a new position.
Role Play 4
Role Play 5
Role Play 6.
You are phoning a Travel Agent to book a holiday.
You are meeting a friend that you haven’t seen for over 5 years. Ask questions using the following forms;
You are ordering the following from a menu at a restaurant:
You must invent dates and requirements for a trip to London to include accommodation. You will be asked:
Why
Dates
How
Type of room required
What
Facilities required
Do
No. of people
Your teacher will play the part of your friend. Imagine the type of questions that you would ask in your mother tongue in this situation and apply in English.
Budget
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When
Payment method
Bottle of wine (red/ White). Steak ( Medium/ rare or well done) Starter ( salad with soup of your choice). Desert ( of your choice) Ask for the bill, improvise and add to this scenario with a waiter. At the end of your meal ask the waiter if it is possible to order a taxi for you and your friends tell them where you want to go.
Role Play 7
You are sitting in a bar and you spot someone who works with you, invite them to sit with you and talk to them about the following;!
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1. 2. 3. 4. 5. 6. 7.
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Work in general! Recent news! A film that you have seen recently! The coffee you are drinking! Your last holiday! A sports event! A recent project that you are working on!
This task is about introducing topics to a conversation. Remember to ask questions so that you are contributing.
You are at work and the phone rings, it’s a Client and his name is Mr Smith. He is calling from a company called “7 keys” he wants to know if you have received his e mail detailing a list of requirements for a project.!
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His Email:!
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My list of requirements for this project are:! 1. A dedicated account handler.! 2. A deadline of 3 moths for completion.! 3. At least one face to face meeting in Germany.! 4. A breakdown of costs.! 5. An email to confirm the agreement between your company and his.!
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Answer his questions in relation to your current position, you will have to improvise. Use the points in his email to have a conversation with him on the phone.!
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Remember to ask questions so that you can provide information to your manager.
The final task for this class is called “free flow”. You will choose a topic of your choice and start a conversation about it.!
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Your task is to keep the conversation flowing. Liken this task to a tennis match, you must not let the game stop. The ball is hit with a question and an answer. Remember silence destroys a conversation so try and keep it flowing at all costs. Try not to ask closed questions as this will make your task harder.!
! Useful phrases:! !
Have you heard ! Have you seen! Did you know! What do you think of…..!
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Of course you can always add to this list. Try and invent some phrases. At the end of this task use an exit statement to stop. e.g. “oh, look at the time, I really need to get back to work”.!
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