SBT POWERED BY:
ISSUE 483 FREE
SUSSEX BUSINESS TIMES
FROM CHALLENGES TO TRIUMPH: THE NOSTOS CATERING JOURNEY
www.sussexbusinessgroup.co.uk 1
SHARING SUSSEX BUSINESS STORIES SINCE 1975
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SBTWelcome
W E LCO M E
Welcome to another edition of SBT
This month, we’re shining the spotlight on the incredible work of a thriving catering business and an educational food foundation. Both play an inspirational role in the community, providing not just nourishment but support and a sense of togetherness.
Catering businesses bring joy to special occasions, including corporate events. What would we do without them?
Nostos Catering, which emerged as a diversification
from Nostos Hove following the pandemic, transforms
ordinary spaces into extraordinary food settings, creating memorable experiences through delicious Greek dishes
and impeccable service. It’s on an upward path and I am
delighted that the Sussex Business Times is able to share what’s next on this amazing journey.
Prept, on the other hand, is helping to shape the next generation of foodies by inspiring them to make choices that will help them
lead happy and healthy lives in adulthood. It delivers cooking and
nutrition education, and advocates a ‘no-barriers’ approach to healthy
interactions with food. Its messaging is so on-point that many local and national organisations support it. Nostos is just one.
Kitch, the National Restaurant Awards, etch. by Steven Edwards and the TERRA Restaurant at Tottington Manor are just a few of the foundation’s other notable partners.
Together, catering businesses and educational food organisations create a more vibrant and compassionate community. They
nourish our bodies, yes, but also our souls. The support Prept has received reminds us of the importance of sharing and giving back. In this issue, we’ll explore the stories behind both of them, highlighting their impact and the passion that drives their work. We’ll
also share tips on how you can support these initiatives, whether through volunteering, donating, or simply choosing to patronise businesses that give back.
Let’s celebrate the power of food to bring people together and make a difference. Sam Thomas,
Managing Director
www.sussexbusinessgroup.co.uk 3
Issue 483
SBT POWERED BY:
ISSUE 483 FREE
SUSSEX BUSINESS TIMES
FROM CHALLENGES TO TRIUMPH:
06
Monthly News The importance of looking after Number 1 is outlined by David Harding, of VISTAGE, and Sussex Innovation charts its involvement in the Sussex 4 Day Week project.
10
Value Added Partner Stories
12
Finance
16
Legal
20
Cover Story
26
Motoring
28
AI
This month, we find out what drives success for Helen Pomery, a director of Tottington Manor and TERRA Restaurant, and the team at Bennett Oakley Solicitors.
THE NOSTOS CATERING JOURNEY
www.sussexbusinessgroup.co.uk 1
SHARING SUSSEX BUSINESS STORIES SINCE 1975
Cover 483
Joint Managing Director/Publisher Sam Thomas sam@thebusinessgroup.co.uk 07894 762304 Joint Managing Director Lee Mansfield lee@lifemediagroup.co.uk Production & Design Kim Butler kim@lifemediagroup.co.uk Accounts Clare Fermor clare@lifemediagroup.co.uk Published by The Business Group Sussex Ltd. Licenced to TBG by Pixel Publications Ltd Unit 1a Swan Barn Business Centre, Swan Barn Road, Hailsham, BN27 2BY Printed by MCR Media Solutions LTD Unit 35 Bolney Grange Industrial Park Haywards Heath East Sussex RH17 SPB
Carpenter Box explains what Rachel Reeves’ first Budget could mean for your business and we also hear from Sam Murphy about the launch of Wilbury Wealth.
Mayo Wynne Baxter has some advice on how to stop late payments from impacting your business, while 365 Employment Law outlines what should happen to tips.
From challenges to triumph: the Nostos Catering journey.
Why your car definitely needs a winter health check and Rivervale spreads holiday cheer for Chestnut Tree House.
The 3 steps you can use to unlock AI’s full potential.
Networking & Events
30
We meet the Sussex-born charity helping children to forge a healthy relationship with food, Mike Monk gives us the low-down on the first ever Gatwick Business Show, Morever celebrates its 10 anniversary and Graham Gooch OBE headlines for Best of British Events. We also have the latest news from the Big Business Breakfast Club, the Starr Trust and Together Co.
48
01273 233558 www.mcrmedia.co.uk
Chamber News Sussex Chamber shares information about the impact of Sussex LSIP and the road ahead for future business engagement.
Lifestyle Meet the social enterprise on a mission to work with 100 Sussex organisations
All material in this publication is strictly copyright and all rights reserved. Reproduction without permission is prohibited. The views expressed in Sussex Business Times Magazine do not necessarily represent the view of The Business Group Sussex Ltd. Every care is taken in compiling the contents but the publishers of Sussex Business Times Magazine assume no responsibility for any damage, loss or injury arising from the participation in any offers, competitions or advertisement contained within Sussex Business Times Magazine. All prices featured in Sussex Business Times Magazine are correct at the time of going to press. Copyright The Business Group Sussex Ltd. 2024 ©
4 www.sussexbusinessgroup.co.uk
50
before International Women’s Day next March. We also discover how The Agora Clinic was ahead of its time when it implemented, at its inception, many of the recommendations Lord Darzi is now advocating for the NHS. We also have a book launch plus a Q&A with Howie McConnell, the professional photographer and videographer behind 28thStreetMedia.
58
Wine of the Month This month’s offering from wine expert Michael Yeoman. What has he chosen for November?
Corporate Gifting Create that lasting impression with your customers Call us on: 01323 920141 .co.uk www.sussexbusinessgroup.co.uk 5
MONTH LY N E WS SP ON S OR
The importance of investing in Number 1 In this article, David Harding, Sussex Chairman of global coaching and peer advisory, VISTAGE, discusses why business leaders should invest in personal and professional development to maximise on business success.
As business leaders,
Monthly News
we often focus our
energies on driving growth, solving challenges and
navigating complex markets. Yet, one of the most impactful investments we can make is not into our businesses directly but into our personal and
professional development. Platforms like Vistage, which bring together
leaders from diverse sectors, offer
a unique and powerful approach to
growth that is invaluable for those at
6 www.sussexbusinessgroup.co.uk
the helm of a business. Here’s why
continuous learning and development should be a priority for every leader. 1. Staying ahead of change and innovation
In an era of rapid change, staying current on emerging trends,
technologies, and strategies is crucial. Business environments evolve, as do consumer expectations, and so must we. At Vistage, we provide a forum
for leaders to exchange ideas on the
latest industry shifts, share innovative solutions, and be introduced to new
business tools and practices that keep them agile and ready to pivot when necessary. Continuous learning is
no longer optional—it’s essential for survival and success.
2. B roadening perspective through peer interaction
Often, CEOs and executives find themselves isolated in decisionmaking, which can limit their
MO N TH LY N EWS SP O N SO R
viewpoint. Vistage fosters a safe,
confidential and caring environment that encourages open dialogue
and shared experiences. Learning
from others who have faced similar
challenges or approached a problem
from a different angle can provide fresh insights that often never emerge from a single-organisation or specific industry setting. This collaborative approach helps leaders make better-informed
decisions and avoid costly mistakes. 3. Developing emotional intelligence and self-awareness
Leadership isn’t just about strategies and numbers; it’s about people.
hand with personal fulfilment. Vistage
can connect, share insights, and solve
doesn’t just focus on professional
challenges together. Independent
skills but also on holistic growth,
research by Dun and Bradstreet
recognizing that personal development
has shown the Vistage member
is integral to effective leadership. By
companies grow 2.2x faster than their
setting aside time to focus on their
competitors. Through confidential
own growth, leaders can achieve a
peer group meetings with experts
healthier work-life balance, reduce
and business leaders, one-on-one
stress, and gain the resilience needed
executive coaching, annual retreats and
to tackle the demands of their roles.
access to an amazing array of world class expert speakers, Vistage helps
6. C reating long-term value for the business
its members gain new perspectives, improve decision-making, and grow both personally and professionally.
Ultimately, a leader’s development is directly tied to the organisation’s value.
What our members say:
When leaders are knowledgeable, emotionally intelligent and adaptable,
Being a member of Vistage for the
their businesses become stronger
past two years, under the guidance
that make leaders truly effective.
and more competitive. Investing in
of David Harding, has been truly
Through the guidance, feedback,
personal growth ensures that leaders
transformative for both me and my
reflection, and opportunities within our
aren’t just focused on the present
business. David’s leadership, insight,
peer groups, leaders can refine these
but are also prepared for future
and genuine care for each member’s
skills, improve team dynamics, and
challenges, making their companies
success have created an environment
foster a positive culture within their
more resilient and better positioned for
where growth, both personal and
organisations. The result? Stronger,
sustained success.
professional, is inevitable. His ability
long-term business success.
Investing in personal and professional
perspectives has helped me navigate
4. Learning to lead through
development through platforms like
complex business decisions with
Vistage is not just a smart choice for
confidence. David’s commitment to
business leaders — it’s a necessary
fostering a supportive and forward-
one. In today’s fast-paced, demanding
thinking peer group is unparalleled,
environment, growth isn’t a luxury;
and the impact of his mentorship on
it’s a responsibility. By committing to
my business journey has been nothing
continuous learning and engaging with
short of invaluable.
Emotional intelligence, self-awareness, empathy and humility are qualities
more resilient teams that contribute to
uncertainty
Today’s business landscape is
unpredictable, and leading through uncertainty has become the norm. Participating in a development
program like Vistage offers not only
practical tools and strategies but also psychological support and resiliencebuilding. When surrounded by peers who understand the stakes, leaders can better cope with the pressures of change and crisis management,
drawing on shared experiences to lead with confidence and clarity.
5. Balancing professional and personal growth
Successful leadership goes hand-in-
to challenge us while offering valuable
a supportive network of peers, leaders can navigate today’s challenges while
Jermaine Weeden, CEO of IT
preparing for tomorrow’s opportunities.
Document Solutions.
About Vistage
For more information regarding David Harding and Vistage in Sussex, please
Vistage is an executive coaching and peer advisory organisation that supports business leaders, executives, and entrepreneurs in their personal and professional growth. Founded in
contact David at: david.harding@vistagechair.co.uk www.vistage.co.uk
1957, Vistage operates in 35 countries, has 46,000 members and provides a structured environment where leaders
www.sussexbusinessgroup.co.uk 7
Sussex 4 Day Week – project case study Sussex Innovation charts its involvement in the project and how it was able to bring it closer to SMEs through branding, videos and a revamped website. Dr Charlotte Rae is a
Monthly News
UKRI Future Leaders Fellow and Senior
Lecturer in the School of Psychology at the
University of Sussex. As part of her
research, she oversees the Sussex 4
Day Week project, collaborating with
local employers to study the impact of reduced working hours on wellbeing, productivity and job satisfaction. The challenge Dr Rae first came to work with the Sussex Innovation team as part of
8 www.sussexbusinessgroup.co.uk
the CRoSS programme, exploring
commercial applications for social
sciences research. Although the initial Sussex 4 Day Week research project was funded by an internal university
award, Charlotte was keen to explore
a commercial model that would enable her to continue supporting businesses with trialling and adopting a four-day work week.
Our solution After an initial strategy session spent refining her value proposition and
business model, our team understood
that Sussex 4 Day Week (S4DW)
held plenty of essential insights that could help SMEs manage a smooth
transition into reduced working hours, and quantify the effects on wellbeing and performance.
However, the project website
and marketing collateral gave the impression of a purely academic
exercise, rather than demonstrating
the commercial value of working with Charlotte and her team.
We recommended a series of sessions
with our marketing and communications
MO N TH LY N EWS SP O N SO R
Dr Charlotte Rae
team to refine the message, branding and marketing strategy for S4DW,
retaining the credibility of the university’s backing, whilst presenting the service
and its benefits in a more digestible way for paying clients. The outcome Over the next year, Sussex Innovation developed a range of assets to help explain and promote the S4DW
experiment with reduced working
What’s next?
successful trial at the end of 2023, the
Since commencing work with Sussex
hours themselves and, following a
organisation has now adopted a hybrid 4-day week model that enhances
time for learning and development, volunteering and complex projects alongside extra rest days.
Charlotte said: “Working with Sussex Innovation over an extended period of time – during which we really
Innovation, Charlotte has delivered
consultancy for her first paying clients,
and is now approaching SME prospects in the South East with her offer. She
has successfully applied for a research fellowship grant which has bought
out her teaching time, allowing her to
focus on developing wider consultancy
opportunities whilst retaining her status
service, including a revamped
got to know each other – helped
videos and social media collateral. We
up confidence. As an academic
confidence to create and publish her
setting, the care and understanding
sales pipeline, so our last collaborative
was specialised and supportive.
www.sussex4dayweek.co.uk
skills and creating a clear process for
“They also helped in a very practical
www.sussexinnovation.co.uk
website, e-book guide, introductory
enormously in building my start-
were also keen to build Charlotte’s
broadening out to a commercial
own marketing content and manage a
that their Innovation Advisors gave
sessions focused on coaching these identifying and converting clients.
manner, enabling me to identify the
Working closely with S4DW encouraged
create a sales and marketing strategy.
the Sussex Innovation team to
as an academic expert.
Hear more about Charlotte’s
entrepreneurial journey in her interview with the Sussex Founders podcast.
market need, develop the brand and It has been a true collaboration.”
www.sussexbusinessgroup.co.uk 9
VAP STO RI E S S PO N S OR
Value Added Partner Stories This month, the spotlight falls on Tottington Manor Hotel and TERRA Restaurant. We talk to Helen Pomery.
Tell us your story
VAP Strories
I am a Director at Tottington Manor
Hotel and TERRA
and creating a genuine hospitable
environment that guests want to visit. What has been your greatest or
proudest business achievement
Restaurant near Henfield, West Sussex
to date?
strong background in sales, events
My proudest achievement was the
the place I belong. I love people; I get
We already had a great reputation for
and leading our incredible team to be
re-brand has taken our identity and
to keep us ahead in the wonderful
destination Sussex restaurant.
and love every minute of it. With a
and marketing, I really feel like I am in
re-branding of our TERRA Restaurant.
huge pleasure from pleasing others
food, so the project was a risk, but the
better, work smarter and deliver more
re-branded us in the 21st century as a
world of hospitality.
What has been your biggest business challenge to date?
What type of clients do you
currently work with and who are you looking to meet?
Tell us a story/fact about yourself that people might not know?
Aged 30 I was listed in the Who’s Who Guide of British Entrepreneurs..whoop whoop! On a more social level I love a good G & T, I’m a bit of a foodie and I love a bit of karaoke at any good party. How do you define success? For me a successful day is a perfect day and I absolutely know how wrong that sounds and how absolutely unachievable that is BUT, for me, it’s true. I’m looking for every customer to be delighted, every team member to smile; no problems only solutions. So success, for me, comes in small chunks
Without doubt our biggest business
We work in B2B for our corporate
to take over a venue at the end of
and we work in B2C with our restaurant,
them, learn from the challenges and look
businesses were predicted to fail and
appreciate quality, service, great wine
coach or a couch!
our image, re-creating our menus
relaxing environment.
www.tottingtonmanor.co.uk
challenge was being brave enough
meetings and hotel accommodation,
at a time - take the wins when we get
lockdown, where most hospitality
bar and events. We attract guests who
forward to tomorrow. I think I need a
make us a success by re-inventing
and, most of all, a very welcoming and
10 www.sussexbusinessgroup.co.uk
VA P STO R I ES SP O N SO R
Value Added Partner Stories This month’s Value Added Partner Spotlight falls on Bennett Oakley Solicitors. Tell us your story
VAP Strories
Bennett Oakley Solicitors is a
forward-thinking law
firm providing exceptional legal services across family law, employment, real estate, and business matters. What
sets us apart is our pioneering decision to become an Employee-Owned Trust
(EOT) last year, making us the first law firm in Sussex to adopt this model.
Under this structure, every staff member became a shareholder, fostering a
culture of collaboration, mutual respect and shared responsibility. This shift empowers our legal professionals
to have a direct role in shaping the
firm’s future, promoting innovation and initiative across the team.
This move was led by the Operations
Director, Samuel Cash, and Managing Director James Leighton. Changing
to an EOT has seen overwhelmingly
positive results for both our employees and clients, who now benefit from a
highly motivated and engaged team.
Our dedication to creating a modern, inclusive workplace was recognised
when we won the ‘Winning Workplace’ award at the BH Biz Awards 2024.
What has been your biggest business challenge to date?
Our biggest challenge was transitioning from a traditional law firm structure to
an Employee-Owned Trust (EOT). This
shift empowered our team with shared responsibility and decision-making,
fostering a more diverse, inclusive and innovative environment. It redefined
how we operate, creating a stronger and more collaborative firm
What has been your greatest or
We’re looking to meet clients seeking
Our proudest achievement is being
Tell us a story/fact about yourself that
proudest business achievement to date?
comprehensive, tailored legal solutions.
recognised for our inclusive and
people might not know
won the ‘Winning Workplace’ award at
Established in 1957, Bennett Oakley
for two awards at the upcoming
change. What many may not know is that
Awards, reflecting our commitment to
to transition to an Employee-Owned Trust,
innovative workplace. This year, we
the BH Biz Awards and are shortlisted
Solicitors has a rich history of adapting to
National Modern Law Conveyancing
we are one of the first law firms in Sussex
a modern, collaborative firm
reflecting our commitment to innovation
What type of clients do you
currently work with and who are you looking to meet?
and a collaborative workplace culture. How do you define success?
Success is empowering our team and
As a full-service law firm, we work with
clients through collaboration, delivering
individuals, small businesses and large
a culture of innovation and inclusivity that
a diverse range of clients, including
exceptional legal solutions, and fostering
corporations, across various sectors. We
drives positive change in the community.
family law, property and business matters.
www.bennettoakley.co.uk
offer expert legal services in areas such as
www.sussexbusinessgroup.co.uk 11
FI N A NCE S PO NS O R
Wilbury Wealth launch and a fresh new look for Mortgage Medics Great turnout for a launch party, staged in Hove. The development will enable Wilbury Wealth to deliver advice on investments, pensions and retirement planning. Last month, Sam
Finance
Murphy and the team at Mortgage Medics threw a party at The Garden Bar in Hove
to celebrate their brand refresh and the launch of Wilbury Wealth – their new financial planning arm.
Despite the inclement weather and
sickness bugs doing the rounds, the
event was attended by over 75 guests
from the local business community who were treated to a selection of canapes
and cupcakes courtesy of Cielo Cakery. What’s happening and why?
I’d found the right professional to
“Finally we want to help individuals with
the perfect blend of experience, skill,
structure and proactive investment
excited for the future.
best chance of consistent and strong
“At the same time as launching Wilbury
investment strategy is tax efficient and
spearhead the new venture. Leo has
existing investments. Our fair charging
diligence and enthusiasm, and I’m
strategy is designed to give investors the returns, as well as making sure their
Wealth, it seemed right to give Mortgage
correctly risk-weighted.”
using the original branding from 2007 and
Fundraising
compliment Wilbury Wealth and give both
The event also hosted a fundraising
Medics’ branding a refresh. We were still
we wanted a fresh new look which would
new websites a fresh, contemporary look.
raffle in aid of Sussex Nightstop, a
“I was delighted so many of our local
homelessness. Sam said: “We’re
us for the launch party and I’d like to
Nightstop since 2020 and raised over
local community response to youth
business contacts were able to join
proud to have supported Sussex
thank The Garden Bar for being truly
£25,000 through various initiatives over
fantastic hosts.”
the last four years.
and insurance needs, and now, through
Who is Wilbury Wealth aimed at?
“A big thank you to the local businesses
financial planning service, including
Leo Smallwood - partner IFA at Wilbury
raise £600: Peggs & Son, Cielo Cakery,
launched Wilbury Wealth with Sam
& Spa, and Flour Pot Bakery.”
Mortgage Medics. We’ve spent months
If you’d like to discuss your financial
everything set up behind the scenes.
Mortgage Medics & Wilbury Wealth via
Mortgage Medics has been supporting first-time buyers, property owners and
landlords since 2007 with their mortgage Wilbury Wealth, are able to offer a full advice on investments, pensions and retirement planning.
The new venture is a partnership
between Mortgage Medics’ Managing
Director, Sam Murphy, and experienced independent financial adviser Leo
Smallwood, who joined in the summer
from Aegon, having previously worked for Nationwide Building Society’s financial planning arm.
Managing Director Sam Murphy said:
“Since the launch of Mortgage Medics in 2007 it’s been a long-held ambition
to diversify our offering and offer advice on pensions, investments and holistic financial planning. When I met Leo
earlier this year I immediately realised
12 www.sussexbusinessgroup.co.uk
Wealth – said: “I’m delighted to have and be part of the fantastic team at
planning the new venture and getting
“Our vision for Wilbury Wealth is to make financial planning accessible, affordable
who supported the raffle and helped us
Posh Totty Design, Beauty Secrets Salon
plan you can get in contact with these links.
www.mortgage-medics.com
and user-friendly. We want to encourage
www.wilbury-wealth.com
retirement planning as early as possible
Photography: Michael Cheetham
young professionals to think about their
and make good decisions for their future and their family.
“We’re also keen to help business owners with their plans for growth, explain how
they can put capital reserves to effective use and manage risk.
F I N A N C E SP O N SO R
Sam Murphy
Leo Smallwood
www.sussexbusinessgroup.co.uk 13
FI N A NCE S PO NS O R
Autumn Budget 2024: what does it mean for you and your business? By Stuart Noakes, Partner and Head of Tax Services, Carpenter Box.
Picture by Lauren Hurley / DESNZ
The Chancellor of the
Finance
Exchequer, Rachel Reeves, delivered
her first Budget on October 30. She
highlighted Labour’s ambitious plans to
tackle the UK’s financial challenges and invest in infrastructure across health, education, housing, and transport.
Our tax team has provided a summary of the key points announced for individuals and businesses. Individuals Capital Gains Tax (CGT): From 30
October 2024 the lower and higher main rates of Capital Gains Tax will increase to 18% and 24% respectively for
disposals made on or after 30 October 2024. There is no longer a secondary
14 www.sussexbusinessgroup.co.uk
higher rate for residential properties as the rates have been aligned.
Inheritance Tax (IHT): Inheritance Tax nil rate bands will be frozen at their
present levels until April 2030 (extended by two years from the previously
announced date); there is no change to the availability of the additional Residence Nil Rate Band.
Pension funds: From April 2027 an
individual’s pension will be treated as part of their estate for IHT purposes (currently
there is no IHT charged, although in some cases a tax charge will apply to lump
sums or income drawn by the beneficiary). This may have a considerable impact on the tax and investment planning arrangements of individuals.
Stamp Duty Land Tax (SDLT): From
31 October 2024, the Higher Rates for
Additional Dwellings (HRAD) surcharge on Stamp Duty Land Tax will increase from 3% to 5%. The HRAD applies
to the purchases of second homes,
buy-to-let residential properties and
to companies purchasing residential property. Those who exchanged
contracts prior to 31 October 2024 will not be affected by this rate increase.
The single rate of SDLT that is charged on the purchase of ATED dwellings costing more than £500,000 by
corporate bodies will also increase by 2%, from 15% to 17%.
Foreign domiciled individuals: From
6 April 2025, those who are resident in the UK but domiciled overseas will no longer have access to the ‘remittance
basis’ of taxation, which up to now has
allowed them to elect to not be taxed in
F I N A N C E SP O N SO R
the UK on foreign income and gains if
Businesses
are also significant changes to the
Business Asset Disposal
for those previously regarded as foreign
Relief: From 6 April 2025 the
they leave the money overseas. There assets that will be within charge to IHT domiciled, and to Overseas Workday
Relief that can exempt them from UK tax on earnings derived from non-UK duties. Furnished Holiday Lets (FHL): No further
changes were announced in relation to the
abolition of the FHL regime. A policy paper and draft legislation were published
in July and these were in line with the
proposed changes announced by the previous government. Employers
Relief (BADR) and Investors’ rate for BADR and Investors’ Relief will increase to 14%
(from 10%) and will increase again to match the lower
main rate at 18% from 6 April 2026. The lifetime allowance for BADR remains at £1m.
The lifetime limit for Investors’ Relief will be reduced to
£1 million for all qualifying
disposals made on or after 30 October 2024, matching the lifetime limit for BADR.
NLW and NMW: From April 2025
Business Relief (BR) and
to £12.21 p/h (from £11.44) and National
(APR): BR and APR provide
National Living Wage (21+) will increase Minimum Wage (18-20) will increase to £10.00 p/h (from £8.60).
Employers National Insurance
Contributions (NIC): From 6 April 2025 the rate of employers NIC will increase from 13.8% to 15%. The threshold in
which employers start paying employers
NIC will be reduced from £9,100 per year to £5,000 per year. The Employment Allowance will increase from £5,000 to £10,500 and will be available to
businesses whose employer’s NIC liability exceeds £100,000 (where previously these businesses would not have
qualified for the allowance). Employment Allowance is available to ‘eligible
employers’ – as such the allowance
continues to be unavailable to employers who employ only one person, and that person is a director of the business.
Employee Ownership Trusts (EOT):
There have been some changes made to tighten the rules regarding the
taxation in connection with the use of
EOTs and business sales. The changes are effective to disposals taking place from 30 October 2024.
Agricultural Property Relief
Stuart Noakes
(at present) an unlimited 100%
IHT relief for qualifying assets. It
is proposed that 100% IHT relief is given only for the first £1m of BR and APR
assets, but thereafter such assets will
benefit from 50% relief (i.e. an effective IHT rate of 20%). However, for shares on AIM (and “similar markets”) there
appears to be no £1m allowance but
50% relief (i.e. an effective IHT rate of 20%). A technical consultation will be published in early 2025.
Creative Tax Reliefs: From 1 April
2025, qualifying companies will be able to claim an enhanced Audio-Visual Expenditure Credit rate of 39% on
their UK VFX costs (increased from 34%). The anticipated exclusion of
Generative AI costs from the uplift was not included in the Budget.
Independent Schools and VAT: The
government confirmed that it would be
April 2024, Independent Schools in
England will lose their entitlement to business rates charitable rate relief,
unless they “wholly or mainly” provide full time education to pupils with an Education, Health and Care Plan. How we can support you Carpenter Box’s award-winning tax
team will be happy to help you adapt
and reassess your plans in light of any legislative changes. Our colleagues at Carpenter Box Financial Advisers are always on hand to help manage your investments and pensions.
Please visit our dedicated Budget
Hub which includes more details on
the announcements as well as video reactions from our team.
Information correct as of 30 October 2024.
introducing a VAT charge at the standard rate (20%) on education and boarding services, where these are provided by private fee-paying schools with effect
from 1 January 2025. With effect from
www.sussexbusinessgroup.co.uk 15
Getting paid - how to stop late payments from impacting your business By Daniel Jenking, a Partner at Mayo Wynne Baxter. For many businesses,
Legal
being paid late (or
not at all) by other
businesses can be a
major headache. Late
payments alone cost small and mediumsized businesses £22,000 a year on
average and leads to around 50,000 business closures a year.
In September the government announced it will consult on measures to address
late payments practices and new laws
16 www.sussexbusinessgroup.co.uk
are being introduced which will require
all large businesses to include payment reporting in their annual reports.
However, rather than relying on the
government to implement measures, what can businesses do to put
themselves in a better position? Charge interest It is possible to charge interest on late payment. The right to charge interest
can be included as an express term in the relevant contract, but even if the
contract does not expressly provide for interest, then under the Late Payment
of Commercial Debts (Interest) Act 1998 interest may be claimed. The Act gives suppliers the right to charge interest
on debts for the payment of goods or
services at 8% a year above the Bank of England base rate plus a fixed sum (ranging from £40 to £100, calculated by reference to the size of the debt).
Reasonable costs for recovering the debt
L EGA L SP ON SO R
(less the fixed sum) are also recoverable. The right to charge interest is greatly
under-used in practice. A report by the Federation of Small Businesses has
estimated that 80% of small businesses don’t charge interest on overdue sums.
It could be that businesses are unaware
of their rights or are hesitant, believing it
the precise company or entity which
is entering into the contract or placing an order. It is not uncommon to have
discussions with a particular company only to find that they use a subsidiary
(which may be newly formed or of lesser financial standing) to enter into the contract or place the order.
may damage ongoing relations with their
Prompt payment discount
potentially encourages customers to use
As a financial incentive for prompt
customers. Not charging interest though
their supplier as a cheap source of credit to improve their own cash flow. Limit credit Where feasible, the best solution is to ensure that payment is made at the outset, before the supply of goods
or services is actually made, which
removes the risk of late payment entirely. Alternatively, partial payment could be
sought initially, with the balance payable when the contract has been performed. For some businesses this might not be practicable, but it is worth considering whether there is scope to introduce it. To the extent payment can’t be sought
upfront, then, as many businesses do, set
a level of credit whereby once the amount outstanding, or the duration of which it
has been outstanding, reaches a certain figure, further supplies aren’t made. Customer checks Carrying out a credit check to assess the financial standing of a company before contracting with them can be useful.
The information will help in making an
assessment in whether to take additional
measures for that particular customer, even if such measures are not implemented
for all customers generally. This might for
example be to require payment in advance or a guarantee of payment from a parent company or an individual.
It is particularly important to identify
payment, a discount can be provided if
payment is made before a specified day
or within a specified period. This can help align the interests of both the customer
Daniel Jenking
and supplier, because they both stand to benefit from the arrangement.
At a practical level, the process makes the accounts receivable processes
slightly more complicated because it will be necessary to verify that the amount
received on each occasion accords with whether or not a discount is due.
VAT, where chargeable, also needs to be considered. Your accountant should be able to advise on the appropriate steps to take, which may involve issuing a
credit note to adjust the price or issuing invoices with appropriate wording. Contractual terms The underlying contract, whether an individually negotiated contract or
standard terms of business, presents an opportunity to include terms to encourage payment.
For example, terms can be included providing that:
•w here a customer is paying by
instalments, all future instalments become immediately due and
payable if any instalment is not paid on the due date;
instalments or services provided over a period of time, allowing the supplier to withhold further deliveries or services while any payments are overdue;
• where multiple orders or contracts are made, the late payment in
relation to one order or contract
allows the suspension of supplies in respect of all others;
• if goods are being supplied, that title to the goods does not pass to the
customer until payment is made, with a right to repossess the goods;
• termination of the contract on the grounds of late payment.
Rather than just rely on any one of the measures mentioned in this article, a combination of several is likely to be more effective.
For businesses that need to borrow to
finance their cashflow or who operate with
a tight cash flow, a little bit of time spent in putting in place the right arrangements is going to be time well spent.
www.mayowynnebaxter.co.uk
• i n the case of goods delivered in
www.sussexbusinessgroup.co.uk 17
LEGAL S PO NS O R
Employment Law: what should happen to tips? From 1 October 2024 a new law came into force, known as the ‘Tipping Act’. This means that employers must pass on all tips to their workers, explains Alex Jones, Managing Director of 365 Employment Law. Tips include money
Legal
given to employees by customers, as well as service charges that
are added to the bill. If customers often give tips in your workplace, your employer must
have a written tips policy. However if customers only give tips a few times
a year, your employer doesn’t need to have a written policy.
If you’re not sure if your employer controls tips, you should check if they have a tips policy. If they do have a tips policy, the
new law says it must be fair and easy to understand. Your employer must keep records of all tips that are paid.
18 www.sussexbusinessgroup.co.uk
If your workplace doesn’t follow the
new law, you can complain and your employer should take action.
If a customer directly gives you a tip in cash or through a tipping app it isn’t covered by this new law.
It’s your responsibility to pay tax on tips you get directly from customers.
Check if you’re protected by the Tipping Act
The new law applies if your employer
collects tips and shares them out. For
example, it might apply if you work in a: • pub, bar, cafe, or restaurant
• hair or beauty salon • casino
The new tipping law applies to: • employees
• agency workers
• people who have zero-hour contracts If you’re self-employed, these new rules won’t apply to you.
Check how your employer should share tips with workers
Your employer doesn’t have to share the tips equally between workers but they
must make sure the process is fair, clear and reasonable.
L EGA L SP ON SO R
For example, your employer might
decide to give a bigger share of tips to
staff who have worked at the company for longer.
Your employer can also consider the customer’s intention. For example, if
‘tronc’ or a ‘troncmaster’ to organise
the tips. This might be an independent business, or someone who works at
your company. The tronc or troncmaster is responsible for making any deductions for income tax.
the customer wanted to tip a particular
Tips and the National Minimum Wage
give all of the tip to them.
You usually have the right to get paid at
worker, your employer might choose to
You have the right to not be
discriminated against at work because of something about you, like your sex, race or disability. This also applies to sharing out tips.
For example, the policy might be
discriminatory if it means men get more tips than women.
least the National Minimum Wage. This includes if you’re: • a casual worker
• on a zero hours contract • an agency worker
Your employer must pay you at least
the National Minimum Wage before they add your share of tips.
If you have any concerns about
Check your employer’s tips policy
your employer.
Your employer must make sure all their
the policy, you should complain to
Check when you should get your tips You should get your tips by the end of the month after they are given.
For example, if a customer gives a tip on 12 October, your employer must give it
to their workers by the end of November. Check what your employer can take from your tips
Your employer might have to take some money from your tips to pay for any tax or National Insurance.
They can’t take anything else from your
tips - for example, admin charges when tips are made using card payments.
workers can access their tips policy.
If you’re not sure where to find it, ask your employer.
The policy should explain your
employer’s approach to tips - for
example, who’s responsible for sharing out the tips and how the tips will be shared.
You can also ask to see your
employer’s ‘tipping record’. This is a
record of all the tips that were paid to staff over the last 3 years.
If your employer doesn’t follow the rules
You should talk to your manager or raise a grievance if you:
If your employer tries to take anything
• think they haven’t shared the tips out
even if they say your contract allows it or
• can’t access their tips policy or
else from your tips, you can complain that you’ve agreed to it.
Your employer might arrange for a
Alex Jones
process for dealing with your issue. If you can’t raise a grievance, or
you’ve tried and that hasn’t worked, you can take your employer to an employment tribunal.
If you’re an agency worker If the organisation you’re working for hasn’t followed the rules, you
should complain to the person who is
responsible for paying tips to you. This might be your agency or a manager at
the organisation where you’re working. If you’re not sure who’s responsible for
paying tips to you, check the organisation’s tips policy or ask your agency.
For further advice, either as an
employer or employee contact us at 365 Employment Law.
www.365employmentlaw.co.uk
fairly
tipping record
Your employer should have a fair
www.sussexbusinessgroup.co.uk 19
From challenges to triumph: the Nostos Catering journey In times of crisis, true entrepreneurship shines through the ability to see beyond obstacles and recognise opportunities. Nostos, an award-winning Greek restaurant in Brighton & Hove, is an example of this spirit. Renowned for
Cover Story
its authentic
Mediterranean
cuisine and warm Greek hospitality,
Nostos has not only built a strong
community presence but also adapted to challenges in ways that have driven new successes. One of the standout stories of Nostos is the birth and
20 www.sussexbusinessgroup.co.uk
growth of its catering services — a
journey that began amidst uncertainty but quickly evolved into a celebrated pillar of the business.
The origin story: finding opportunity in adversity
The hospitality industry faced one
of its toughest challenges with the
onset of the COVID-19 pandemic,
forcing restaurants, cafes, and hotels to rethink their business models
overnight. For Nostos, the pandemic brought an existential threat, with
lockdowns and restrictions pushing
the restaurant to the brink. But rather than seeing this as an end, Kyriakos Baxevanis, the co-founder and
Managing Director of Nostos, saw it as
C OV ER STO RY SP ON SO R
an opportunity to pivot and expand. The turning point came in the form of a request from Lewes FC — a local football club that needed catering
services for their historic semi-final cup game with Manchester United.
This request sparked a new idea: why not bring Nostos’ beloved cuisine
beyond the restaurant’s walls? The catering gig for Lewes FC became
the first step in this new direction. It was a modest start, but it showed
Kyriakos that there was a demand for high-quality, authentic Greek food at
events. Combining this with his belief that adversity could be a catalyst for growth if approached with the right mindset, led to the birth of Nostos Catering. Initial success, coupled
with community support, laid the
foundation for what would become a
thriving catering arm of the business. Evolving the concept: the launch and growth of Nostos Catering
After the initial success with Lewes FC, Kyriakos and his team realised
that there was significant potential in
expanding into catering. The concept
of Nostos Catering was developed as a Minimum Viable Product (MVP) — a
way to test the waters, gather feedback and refine the offering based on real-
world experiences. This agile approach allowed the team to learn quickly and
adapt to the needs of the community. The response was overwhelmingly
positive. The team at Nostos found that their authentic Mediterranean
cuisine, combined with their passion
for hospitality, resonated deeply with clients looking for something unique
for their events. From small gatherings
to larger celebrations, Nostos Catering became a go-to choice for those
wanting to bring a taste of Greece to their occasions.
Within just 18 months, Nostos Catering had served over 200 clients, providing meals for weddings, private parties, corporate events, and community
gatherings. This rapid growth was a
testament to the quality of the food, the dedication of the team, and the
agility with which Nostos adapted to the changing landscape.
www.sussexbusinessgroup.co.uk 21
COVE R STO RY S P ON S OR
22 www.sussexbusinessgroup.co.uk
C OV ER STO RY SP ON SO R
Embracing community: serving the heart of Brighton
people in Brighton & Hove, reflecting Kyriakos’ belief that food has the
power to bring people together and
Community has always been at the
create lasting connections.
naturally to the catering service. Nostos
Milestones: serving iconic venues
food; it was about creating connections
The growth of Nostos Catering was
using the catering service as a vehicle
that solidified its reputation as a premier
positive impact.
One of the most notable achievements
One of the ways Nostos achieved this
two of Brighton’s most iconic venues
charities such as Age UK, Together
These venues, known for their grandeur
The Choir With No Name, and others.
the perfect backdrop for Nostos’ high-
heart of Nostos, and this ethos extended Catering wasn’t just about providing
and supporting the local community,
marked by several significant milestones
for good — to give back and make a
catering service in Brighton & Hove.
was being selected to cater events at
was through collaborations with local
— The Dome and the Royal Pavilion.
Co, Rockinghorse, Prept Foundation,
and historical significance, provided
These collaborations highlighted
quality Greek cuisine.
as a means of fostering community
Catering at The Dome and the Royal
embracing community engagement,
The scale of these events required
just a business venture; it became a
execution. But the Nostos team rose
Nostos’ commitment to using food and combating social isolation. By
Pavilion was not without its challenges.
Nostos Catering became more than
meticulous planning, coordination, and
way to strengthen the bonds between
to the occasion, delivering exceptional
service and receiving glowing feedback from clients and guests. These
milestones were not just about business success; they were about showcasing the capability and commitment of the
Nostos team to deliver excellence, no matter the scale of the event.
The mindset of an entrepreneur: agility, resilience, and growth
At the core of Nostos Catering’s success is the mindset that has
driven Kyriakos and his team from the beginning — a mindset defined by
agility, resilience, and an unwavering
commitment to growth. The decision to pivot and expand to catering was not just about survival; it was about
seizing an opportunity to evolve. This belief in finding hidden opportunities amidst adversity is what propelled
Nostos forward alongside the agility to
adapt, the willingness to take risks, and the resilience to overcome setbacks.
Ultimately, Nostos Catering is more than
www.sussexbusinessgroup.co.uk 23
COVE R STO RY S P ON S OR
just a business — it’s a reflection of the
values that Kyriakos holds dear: quality, community and a belief in the power of food to create connections.
Looking ahead: the Future of Nostos Catering
The journey, of course, is far from over. Looking ahead, Kyriakos and his team
have ambitious plans for the future. One of the key goals is to establish Nostos Catering as a standalone entity —
Nostos Catering UK — with a dedicated focus on B2B and B2B2C markets. This expansion will allow Nostos to serve a wider audience, offering high-quality
catering services to corporate clients, community organisations and private events across Sussex.
Nostos is also excited to announce a
new endeavour: a partnership with the
ways to use food as a tool for positive
form of taking over the kitchen of the
key focus, with plans to further reduce
its welcoming atmosphere and central
and promote eco-friendly practices in all
prestigious Laine Pub Company in the
change. Sustainability will also be a
‘Inn On The Square’ pub, well-known for
waste, use locally sourced ingredients,
position in the heart of Brighton. This
aspects of the catering business.
expansion of Nostos’ culinary offerings,
As Nostos looks to the future, the focus
a new audience in a popular and vibrant
and the pursuit of excellence. For those
Nostos’ business model but also
world, the journey of Nostos Catering
hospitality scene.
the right mindset, any challenge can be
partnership represents a significant
bringing their authentic Greek cuisine to
will remain on growth, community impact
location. This move will not only diversify
in the business and entrepreneurial
strengthen their presence in the Brighton
serves as an inspiring reminder that with
In addition to geographic expansion,
Nostos aims to continue its commitment to community engagement and social responsibility. The team plans to
strengthen partnerships with local
charities, increase their involvement in community events, and explore new
Some of our happy corporate clients
24 www.sussexbusinessgroup.co.uk
transformed into a triumph. www.nostos-hove.co.uk
www.sussexbusinessgroup.co.uk 25
MOTO RI NG N E WS S P ON S OR
Why every car needs a winter health check As winter closes in and we layer up against the cold, it’s essential not to forget about our cars, often left outside to contend with rain, snow and ice, writes Rivervale. A bit of preparation can
Motoring News
go a long way towards keeping your vehicle
safe and dependable during the darkest
months. At Rivervale we know how a winter health check can help prevent
untimely breakdowns and costly repairs. To help drivers stay road-ready, we
offer a Free Winter Health Check at
our Bosch Service Centre. These quick checks reveal potential issues before they become serious, ensuring you
aren’t left stranded on a chilly evening.
Here’s what our winter check includes:
bulbs are working, including headlights,
Essential winter car checks
driving with a blown bulb is illegal.
Wipers: Clear visibility is non-
Fluid levels: Engine Oil: Essential for
Heater blower and heated rear
downpours and sleet, so it’s vital that
lead to engine failure. Brake Fluid: Wet
a working heater blower keeps your
wiper blades aren’t cracked or leaving
making it vital to have adequate brake
a chip, repair it early – cold can turn it
from freezing or overheating. Ensure it
brake lights, and number plate lights, as
negotiable. Winter brings frequent
lubrication and cooling, low oil levels can
wipers are up to the job. Ensure your
or icy roads extend braking distance,
streaks on the windscreen. If you spot
fluid. Coolant: Prevents the engine
into a full-blown crack.
contains antifreeze for winter protection.
Washer fluid: Using winter-specific
Fan belt: The fan belt, essential for
freezing when temperatures drop. Forget
faces greater wear in winter’s fluctuating
screen wash is crucial to avoid it
systems like heating and power steering,
household detergents; they can clog the
temperatures. Watch for signs of
system and leave a filmy residue.
cracking or wear to avoid sudden failure.
Warning lights: Dashboard
Tyres: Your tyres are your sole contact
communicating potential issues. Ignoring
vital. While 1.6mm is the legal minimum
no one wants to be stuck waiting for
for better grip on wet or icy surfaces.
warning lights are your car’s way of
with the road, making their condition
them could lead to a breakdown, and
tread, a deeper 3mm is recommended
assistance in freezing weather.
Don’t overlook the spare tyre, either.
Exterior lights: Functioning lights are
Brake pads and discs: With increased
nights and foggy conditions. Ensure all
brakes are crucial. Regularly check the
critical for safety, especially with longer
26 www.sussexbusinessgroup.co.uk
stopping distances in winter, effective
brake pads and discs to ensure they are roadworthy, especially if you frequently drive in harsh conditions.
screen: As fogging increases in winter, windscreen clear, while a heated rear
screen maintains rear visibility. These aren’t luxuries – they’re essential for safe driving.
While many of these checks can
be done at home, others, such as assessing brake pad thickness, require a professional.
Our winter health check at Rivervale
takes just 15 minutes and covers all the
basics. While you wait, enjoy a hot drink in our café, and we’ll let you know if we spot any concerns.
Take the worry out of winter driving — book your free winter health check online, or call us on 01273 433480.
MOTO R I N G N EWS SP ON SO R
Rivervale spreads holiday cheer for Chestnut Tree House Rivervale House to take part in the national Christmas Jumper and Gingerbread House Day. This holiday
Motoring News
season, Rivervale is
celebrating Christmas Jumper Day and
Gingerbread House
Day on 12th December with a festive fundraiser for its Charity of the Year, Chestnut Tree House.
So far, the team has raised £4,475
towards its £7,500 target to support this vital local charity providing hospice care for children in Sussex.
Christmas Jumper Day
On Christmas Jumper Day, Rivervale
House will be transformed as staff show
off their brightest, most cheerful jumpers
in support of Chestnut Tree House. All
donations will help this vital local charity,
which provides hospice care services and
support to children and families in Sussex. Gingerbread House Challenge The team will also compete in a
Gingerbread House Decorating
Competition, where every entry fee will help it get closer to its fundraising goal. Join Rivervale in reaching the £7,500 target! Help make a difference this
season — scan the QR code to donate
and spread the word. Every contribution
counts in helping Rivervale reach its goal for the children and families supported by Chestnut Tree House.
www.sussexbusinessgroup.co.uk 27
AI S PO NS O R
Three steps to unlocking AI’s full potential Are you frustrated that you’re only scratching the surface of what AI can do for you?
Most people use
AI
AI to help with
emails, which can be exasperating when
you know there’s so
it with clear and detailed information. Get specific about what you’re trying to achieve and ask AI what it needs from you.
much more it can offer, but it’s hard
Example:
article, I’ll share three essential steps to
Instead of asking, “Help me write a
to understand how to unlock it. In this
unleash AI’s full potential, transforming how you work and achieve results. Step 1: Equip AI with the right information
AI shines brightest when you provide
28 www.sussexbusinessgroup.co.uk
business plan,” try:
“I need a business plan for a tech
startup focusing on sustainable energy solutions. What specific questions do you need to ask me to create a highquality plan?”
AI aims to please. Without clear
instructions, it guesses what you might want, often missing the mark. By
asking it what it needs to help you, AI
collaborates more effectively, delivering results that align with your goals.
Step 2: Immerse AI in rich context The more context you give AI, the
better your results will be. AI is trained on vast amounts of data, so without specific context, it provides generic
answers. But you don’t want generic — you want personalised solutions that matter to you.
A I SP ON SO R
If you’ve been using AI models like
ChatGPT for a while, they may already
know quite a bit about you. You can say: “Based on what you know about me,
this to enhance your answers.”
taking the time to add your insights
documents like proposals or previous
your needs. You’ve saved hours of
Remember, you can also upload
ensures the final product truly meets
plans to give AI more to work with.
work — use some of that time to perfect the result.
fill out the responses to the questions
Step 3: Let AI refine its own output
educated guess, and I’ll edit it later.”
Think of the initial AI-generated content
Join our free course
be perfect. What if you could have an
If you’re ready to discover what AI can
above. If you’re not sure, make an
In seconds, AI provides you with a
as a draft. It’s a good start but might not
Ready to accelerate your AI journey?
expert review it?
do for you, we’ve created a free course
Pro tip:
Ask AI to critique and improve its work:
Designed for beginners, it guides you
If AI’s responses are too vague,
“Act as an expert in this field and review
tailored draft.
don’t worry! Use a free voice-to-text app like Google Recorder and talk
your work. Make suggestions and
to help you get immediate results.
step-by-step to uncover what’s possible. In under an hour, you’ll be using AI in
recommendations for improvements.”
ways most people don’t realise are
You’ll find that when AI reviews and
whatever you’re working on right now.
improve dramatically.
Sign up today at simplerwith.ai/free-
your AI and say:
Final touch:
need to become a “prompt engineer”.
“The previous output didn’t quite hit the
Always review the AI’s work yourself.
through your answers. Speaking is the fastest way to unpack everything in
your mind. Don’t worry about pauses or jumping around topics. Once
recorded, share the transcript with
spot. Here’s more context. Please use
refines its own output, the results
possible, making an immediate impact on
ai-training and discover why you don’t
It’s tempting to consider it “done”, but
www.sussexbusinessgroup.co.uk 29
N ETWO RKI NG & EVE NTS S P ON S OR
The Sussex-born charity educating children about food Local chefs and businesses support the culinary platform to deliver education that supports healthy eating. Prept is a national
Networking & Events
charity, founded in Sussex, inspiring a generation to
live happier and
healthier lives through food. Prept is an
immersive culinary educational platform helping primary and secondary school
kids build stronger foundations in food and it’s supported by a host of local chefs and businesses.
Today, this help has never been
needed more, the statistics out there are truly shocking;
• One in five 10-11-year-olds are now classed as obese
• Children living in deprived areas are
twice as likely to be overweight than those in more affluent areas
• The Government scrapped a £5m plan to fund a “school cooking
revolution” just 19 months after it was unveiled
30 www.sussexbusinessgroup.co.uk
Previously known as Table Talk
Foundation, founded in 2020 and
based in Sussex, Prept has rebranded to be bigger and better than ever and is supported by some of the UK’s
top chefs, including Sussex0based Jean Delport, Steven Edwards, 64
Degrees, Nostos and Wild Flor. The aim of the charity is to build a solid
food foundation for school children
across the UK by working with schools to deliver food education classes. The
primary school programme introduces kids to tastes, skills and hospitality,
helping them to learn fundamental life
skills and develop healthy eating habits. The secondary school programme
supercharges the school curriculum
with their chefs, inspiring students to
cook and offering a real pathway into the diverse world of hospitality.
that schools have access to catering equipment and introduce the farmto-fork concept from a working dairy farm. Prept will help equip kids with the life-long skill of cooking, creating memories at home in the kitchen and fostering healthy relationships with food. Educating young talent is crucial in the development and longterm future of the food industry and hospitality as a whole. Prept has already got some great support behind it, including Focus Foundation, Elite Exhibitions, Vistavis and Higgidy, but it is always looking for more partners. If you want to become part of Prept’s journey,
then get in touch here info@prept.
foundation or call us on 07568321223
In 2022, the foundation raised funds
Instagram: @prept.foundation
Plumpton College, Lewes, to ensure
Website: www.prept.foundation
to build a training kitchen within
N ETWO R K I N G & EV EN TS SP O N SO R
www.sussexbusinessgroup.co.uk 31
N ETWO RKI NG & EVE NTS S P ON S OR
Ice rink the venue for networking club’s next meeting
The Big Business Breakfast Club’s November meet-up is being sponsored by Gatwick Diamond Business.
The next meeting
Networking & Events
of the Big Business Breakfast Club will
take place on Friday 15th November at
The pavilion Ice Rink, from 8am. The special guest is yet to be confirmed.
However, he or she will be followed by Alex Ryan, of Marketing 101, who will
offer valuable marketing hints and tips. The club always ensures attendees
have plenty of time to meet other likeminded business people in the room. The sponsor- Gatwick Diamond Business
Gatwick Diamond Business supports
member businesses across the Gatwick Diamond area through a range of
services, products and engaging events, and is committed to creating business connections and opportunities.
32 www.sussexbusinessgroup.co.uk
It advocates on behalf of the business
following areas: Battle and Bexhill,
voice heard, share knowledge and
Eastbourne, East Grinstead, Hailsham,
community so members can have their
Bognor & Arundel, Crawley, Cuckfield,
drive business growth.
Hastings, Horsham, Hurstpierpoint,
Sponsor’s nominated charity – Family
Midhurst, Uckfield & Rotherfield, Rye,
Support Work
Lewes and Seaford, Petworth and Storrington and Worthing.
Family Support Work (FSW) helps
We look forward to seeing you all on
difficulties and prevent crises. They
out, so book in advance.
such as poverty, ill health, learning
Book here now: https://www.
families in Sussex to overcome their support families struggling with issues difficulties, bereavement, family breakup, and domestic abuse.
Friday 15th November. Tickets will sell
bigbusinessbreakfastclub.co.uk/ If you are interested in learning more
FSW provides one-to-one, intensive
about becoming a sponsor of the BBBC,
plus a range of group support and
bigbusinessbreakfastclub.co.uk
help to children and families in Sussex, structured play activities.
Family Support Practitioners currently provide one-to-one support in the
get in touch with the team at team@
CHRISTMAS CELEBRATIONS TAKING BOOKINGS NOW CHRISTMAS MENU Available 2nd December to 23rd December, Monday to Saturday 2 Course £32 I 3 Course £37
STARTERS Baked camembert, spiced cranberry chutney, sourdough toast (v) Duck rillettes, mushroom purée, cornichons, crostini Potted crab, sourdough toast Rocket, walnut, Brighton blue and pickled pear salad (v)
MAINS Turkey ballotine, leg meat croquette, turkey gravy
The Chimney House,
refurbish ed funct ion room su itable fo r large g ro ups
Smoked streaky bacon chop, black treacle gravy Whole sea bream stuffed with lemon and thyme, white wine dill and cream sauce All served with roast potatoes, spiced red cabbage, seasonal greens and carrot and swede puree Mushroom ravioli, wild mushroom and butter sauce, chives (v)
DESSERTS Muscovado custard tart, creme fraiche (v) Sticky toffee pudding, vanilla ice cream (v) Selection of cheeses, homemade spiced cranberry chutney, oat cakes. (v)
To book call The Cleveland Arms 01273 502396 or email info@clevelandarmsbrighton.co.uk The Chimney House 01273 556708 or email info@thechimneyhousebrighton.co.uk Please follow us on
www.sussexbusinessgroup.co.uk 33
Best of British Events meets Graham Gooch OBE Over 180 business leaders attended Best of British Events at The Spa Hotel in Tunbridge Wells to meet guest speaker and cricket legend Graham Gooch OBE. Graham Gooch,
Networking & Events
one of England’s most successful
cricketers, is widely
regarded as a legend
in the sport. With a career spanning over two decades, Gooch amassed
more than 8,900 runs in Test cricket
34 www.sussexbusinessgroup.co.uk
and captained England in both Test
matches and One Day Internationals. Renowned for his resilience and
dedication to the game, his standout
achievements include leading England to the 1992 World Cup final and
scoring a remarkable 333 runs against India in 1990.
At the recent Best of British Events
in Tunbridge Wells, Gooch captivated the audience with his comical and
insightful stories from his cricketing career, offering a behind-the-
scenes look at the highs and lows of professional cricket. Sharing
anecdotes about his time on the
N ETWO R K I N G & EV EN TS SP O N SO R
field and his experiences with fellow
cricketers, he gave an entertaining and memorable perspective on the sport and those he played alongside.
Attendees included leaders from a range of local businesses including, UpFix,
TN Recruits, Webtrends Optimize, Lock Associates Group, Tunbridge Wells
Business Magazine and Dev Assist. This prestigious networking event
supported Taylor-Made Dreams, a local charity dedicated to helping children with life-limiting illnesses fulfil their
dreams. Taylor-Made Dreams creates
personalised ‘Taylor-Made’ bucket lists that cater to the unique wishes of each
child, from special toys and experiences
to meeting favourite celebrities and
inspiring stories from his remarkable
planning dream holidays.
cricketing career. Not only is Graham
At the event, CEO Suzanne Mitchell
humble, kind, and generous individual.
charity after her own son was diagnosed
presence, which greatly contributed
desire to make all his wishes come true,
Taylor-Made Dreams.”
to help other families create cherished
The Best of British event hosts a range
a cricketing legend, but he is also a
shared her inspiring story of founding the
We deeply appreciate his time and
with a terminal illness. Driven by the
to our charitable efforts in support of
Suzanne set up Taylor-Made Dreams memories during difficult times.
of leading business networking events
With the support and generosity of
London. For more information please
guests and sponsors, this event raised
and fundraisers across Sussex and visit: https://bestofbritish.org.uk
over £10,000 on the day.
Ryan Heal, CEO of Best of British
Events said: “It was an honour to
welcome Graham Gooch and hear his
www.sussexbusinessgroup.co.uk 35
N ETWO RKI NG & EVE NTS S P ON S OR
Inaugural Gatwick Business Show attracts ‘fantastic’ feedback The event was staged at the Felbridge Hotel and Spa on October 17.
A high number of
Networking & Events
stand bookings and good footfall on the day ensured the
first-ever Gatwick
Business Show was a huge success. Organised by Mike Monk Events in partnership with Gatwick Diamond
Business, the one-day show aimed to connect businesses through networking.
A varied timetable of seminars and free visitor entry combined to make the
event an attractive proposition for those looking to extend their network - and
spend a day out of the office, of course! The keynote speaker, television
personality Gail Porter, proved to be
a strong draw. She was invited to the
event by one of the many charities she supports, Together Co. Its CEO, April Baker, took to the stage to conduct
an exclusive interview that saw Gail
explain a bit about the good causes she supports and why connecting with the charity sector is good for businesses.
36 www.sussexbusinessgroup.co.uk
Gatwick Diamond Business hosted a
schedule to attend the show. She really
the show’s doors opening. A healthy
and Together Co for making this possible.
networking before hearing from guest
personally supports good causes and her
breakfast networking event ahead of
was a star attraction. I’m grateful to April
crowd enjoyed a spot of early morning
It was fascinating to hear how Gail
speaker Mo Kanjilal, of inclusion
thoughts on the benefits of the business
consultancy Watch This Sp_ce.
and charity sectors connecting.”
While visitors could reserve a show pass
He further extended his thanks to all
day. Everyone received a warm welcome
at the show.
She has been providing exceptional
Official event photographer and
online, many registered at reception on the from Claire Catliff, of Love Luxury Events.
the speakers and those who exhibited
reception services at events organised by
videographer was Howie McConnell, of
Mike Monk for the past four years.
28thStreetMedia.
“It really couldn’t have gone any better,”
Mike Monk Events has opened stand
for a completely new event.
Hove Business Show, taking place at the
said Mike. “The response was fantastic
“I’ve been looking at the feedback and definitely feel this is something I would like to repeat next year.
“The vibe in the room was really good
bookings for next year’s Brighton & Amex Stadium on June 5.
To book a stand, visit: https://
brightonandhovebusinessshow.uk/ book-a-stand/
and the seminars were well received.”
In the near future, stand bookings will
Mike added: “I would like to thank Gail
- Eastbourne Business Show. Watch
Porter for taking time out of her busy
also open for another inaugural event this space!
N ETWO R K I N G & EV EN TS SP O N SO R
www.sussexbusinessgroup.co.uk 37
N ETWO RKI NG & EVE NTS S P ON S OR
MOREVER marks 10 years in style with fabulous Soho House celebration Creative agency for charities and changemakers, MOREVER celebrated its 10th birthday with a glittering, and very pink, party at Soho House in Brighton. Founded by Abi and
Networking & Events
Dan Mellor, along with Larry Chan,
in 2014, Brightonbased MOREVER
has been delivering successful
campaigns for ten years. In that
time it has created outstanding film
and animation campaigns for some of the nation’s best-loved charities,
including the British Red Cross, the
Stroke Association, Co-op Foundation, Greenpeace and Dementia UK, and
it has helped brands such as Google,
Unilever and the Metropolitan Police to tell their stories.
Guests included the great and the
good from Brighton’s thriving creative agency community, including James
Armstrong and Mel Berry from Social
Firefly, Gavin Willis from Search Seven, Joe Perkins of Chaptr, Grant Jennings from Creative Blend, and Ellie Hale of Reflect Digital and founder of
AgencyLand, a community for agency founders and agency leaders. Also present were Jess Rad, founder of
The WomanHood, MOREVER’s clients from the charity sector, and talented
of behind the scenes moments and
during its 10-year history.
celebrated projects, including its
During her speech, Managing
UK and Walking With The Wounded.
to thank guests for their support of
announce the launch of a new podcast
creatives from the network it has built
clips from many of the agency’s most award winning work for Blind Veterans
Director Abi Mellor took a moment
After showing the film, she went on to
the agency during its journey to 10.
from MOREVER - Leading Lights.
put together by MOREVER’s in-house
Leading Lights is hosted by Abi.
was a fun and engaging montage
executive from the charity sector,
She also showed a ‘highlights’ film editor, Kazz Thompson. The film
38 www.sussexbusinessgroup.co.uk
Each episode features a female chief
sharing her journey to leadership.
Together, Abi and her guests discuss the challenges along the path, and how, with such a busy role, they
manage life. Its aim is to help other women walking similar paths learn
how to put themselves in the frame for
leadership roles while also striking that life balance.
The podcast will launch with three
episodes on the 2nd of December. Its
N ETWO R K I N G & EV EN TS SP O N SO R
Photo by Steve Geliot
Photo by Steve Geliot
Photo by Steve Geliot
Photo by Steve Geliot
first guests include April Baker, Chief
Executive of Sussex loneliness charity, Together Co, Rachel Clift, Chief
Executive of Ben, and Sarah Hughes, Chief Executive of MIND.
Party guests enjoyed delicious smoked salmon blinis, avocado tostadas and sausage rolls and a raspberry and
lemon cake decorated with pink flowers, supplied by Marples Cakery.
Music was provided by local
band, Starling. The group features
MOREVER’s producer, Angeline Elliott alongside her colleagues from a
previous role at Anything Is Possible,
including Kitty Martin, Andy McLane
collaborators who’ve been part of the
and Ethan Campbell.
story so far. The team, a powerhouse
Following two rocking sets from
ahead to the next chapter, including
rendition of ‘Are you gonna be my girl?’
campaigns it will be launching over
of skill and enthusiasm, is looking
Starling, including a dance floor filling
further growth as well as the fresh new
by Jet, MOREVER’s Creative Director
the coming months.
up to the decks, amping up the night
We look forward to seeing what
Dan Mellor (AKA DJ Concrete) stepped with an eclectic mix of tunes from the
awesome creative ideas come from this
weird to the wonderful.
agency over the next 10 years.
This event provided the ideal
www.morever.co.uk
opportunity for MOREVER team members to mark the occasion,
celebrate with business peers, and thank the clients, supporters and
www.sussexbusinessgroup.co.uk 39
[25]
Shaping Tomorrow EVOLVE[25] is a one-day event in Brighton that brings together the brightest minds in technology, business, and education.
Join us for a day of discovery, connect with top employers, explore ground-breaking technologies, and learn how tech can transform industries and enrich lives.
40 www.sussexbusinessgroup.co.uk
[ This event is for... ] ... everyone passionate about shaping the future through technology - whether you’re a student eager to kickstart your career, a professional looking to network, or a business showcasing cutting-edge solutions.
As part of the SBT community, you can get involved early message the keyword to Steve on WhatsApp to find out more! Steve’s WhatsApp: +44 7793 060704
Keyword: I’m an early bot!
Coming Summer 2025 www.sussexbusinessgroup.co.uk 41
Former England rugby star Maggie Alphonsi at event in aid of the Starr Trust A trailblazing former England rugby player captivated audiences at this year’s annual Best of British Gatwick event with her powerful story of resilience, determination and triumph over adversity. Maggie Alphonsi
Networking & Events
shared her journey from a modest
upbringing in London to becoming one of
rugby’s most celebrated players and commentators. Her inspirational talk
42 www.sussexbusinessgroup.co.uk
highlighted her early experiences with
bullying, her struggles to fit in, and how
rugby ultimately provided a path to selfacceptance and personal strength. She spoke openly about facing
criticism and prejudice as a pioneering
female rugby player, often facing
gender - and race-based challenges in a traditionally male-dominated sport. Despite these obstacles, she has
forged an exemplary career, earning an MBE, starring in campaigns for global brands, and commenting on some of
N ETWO R K I N G & EV EN TS SP O N SO R
rugby’s most significant matches.
of British Events, said: “Listening
and building brighter futures. The Best
to Maggie’s story reminds us all of
of British Gatwick event continues
With a range of fundraising activities,
the power of perseverance and the
to be an important platform for
this event provided the opportunity for
importance of embracing one’s unique
celebrating leadership, while giving
attendees to be inspired while giving
strengths, regardless of background or
back to the community.
back. With the generosity of guests
obstacles. We are incredibly grateful
and sponsors, including headline
for her presence and to everyone in the
For more information regarding Best of
sponsor Creative Pod, co-sponsors
room whose generosity helped us raise
British events, please visit their website.
IT Document Solutions, Webtrends
over £8,000 for the Starr Trust. This event
Optimize, Mayo Wynne Baxter and
was a testament to our community’s
media sponsor, the Sussex Business
commitment to making a difference.”
Times, this event raised over £8,000 for the Starr Trust charity.
The funds raised will go directly to the Starr Trust charity, which supports
Ryan Heal, Managing Director of Best
young people in achieving their goals
www.sussexbusinessgroup.co.uk 43
N ETWO RKI NG & EVE NTS S P ON S OR
Community raises thousands for loneliness charity at Together Co’s Autumn Gala More than £17,000 was raised at Together Co’s Autumn Gala, which brought the community together to highlight loneliness.
Images by Victoria Dawe
Brighton Palace
Networking & Events
Pier hosted an extraordinary
evening, headlined
by Ray Lewis, former
lead singer of The Drifters, bringing together music lovers and charity
supporters for a night to remember. The sold-out event on October 5 was only possible because of generous support
from sponsors Prolific 10, Extech Cloud,
UpFix, Best of British Events, and Lawton & Dawe Properties, who helped ensure it was an unforgettable experience.
Money raised through ticket sales and generous donations made during the night will support the charity’s vital
44 www.sussexbusinessgroup.co.uk
services, providing befriending and
social prescribing across the community. Short film ‘Autumn of Life’ which follows a new friendship between Bert and
George, two elderly care home residents who become friends despite being
opposites, also premiered at the event. Isabel Harrison, film producer, said:
“Autumn of Life stands for everything
Together Co does, and that is why the film is so special.
“It is also relatable, unfortunately, to a lot of people, and we wanted to
show that you can find friendship in
unfamiliar environments and places. Thank you for watching.”
A celebration of Together Co’s impact The gala celebrated community and connection, and Together Co’s life-
changing work in Brighton and Hove. April Baker, Together Co’s CEO, said
being given the chance to lead such a
meaningful organisation two years ago was an amazing opportunity.
She said: “Of course, only being part of Together Co for two years means that
I am a small part of its 24-year history, which is just incredible.”
April highlighted Together Co’s work supporting more than 2,000 people
annually and thanked everyone who
N ETWO R K I N G & EV EN TS SP O N SO R
makes the charity’s work possible. She added: “Tonight, I would like to give thanks to our incredible 450 volunteers, our amazing staff and ambassadors,
and the community that really makes Together Co what it is.
“But importantly, I must give thanks
to the local business community. It’s really tough for the charity sector
right now, and thanks to your support, organisations like Together Co are still able to thrive.”
Personal stories Throughout the night, people shared experiences that underscore the
importance of Together Co’s mission.
Images by Victoria Dawe
Volunteer Georgina Webb said: “I
have got two hats when it comes to
Together Co. I am a befriender; I have been volunteering for about a year now and it is amazing. I really love supporting them through that.
Deborah Lennard, who runs pub quiz
we call home, and in doing so we are
fundraisers for Together Co and other
helping more people feel like it is home.”
loneliness, and I think that Together
Reaching out
people together, connecting people,
TV presenter Gail Porter, an ambassador
the social support they need. I am really
said: “It is a real pleasure and privilege
charities, said: “Anybody can experience Co is an incredible charity for bringing and making sure that everybody has
for Together Co, praised the charity and
happy to support that and be a part of
to be an ambassador. Loneliness is such
this amazing community.”
a big issue.
meet other businesses that are doing
Looking back
“I get lonely; I think most people get
volunteering, and generally just support
Trustee Natalie Orringe told guests
“The company I work for, Bird and Blend, also supports Together Co through its charity work.
“I just wanted to come along tonight and the same thing, other people who are this amazing charity.”
Supporter Michelle Westbury said: “I
fell in love with Together Co a couple
of years ago. I didn’t know there was a loneliness charity in Brighton.
“Obviously, it has become an
important cause, and they do the most amazing work.
“I have learnt a lot about what they do
in the past couple of years, and I try to
support them as much as I can now. This is a lovely evening and I’m glad I came.”
that Together Co was founded nearly
25 years ago by a group of neighbours who recognised that someone in their street was lonely.
She said: “That ethos is really what drives Together Co. We create connections
between people that we hope will change lives, and I really cannot say how much tonight makes me think we are really delivering on that purpose.
“We are bringing people together, having
lonely. It is nice to know that there is
somewhere you can reach out and you can befriend people.”
Anne Ackord, CEO of Brighton Palace Pier Group PLC, added: “Together Co has been our charity of the year for
two years now and we have very much enjoyed working with them.
“We have had some great fun. April and the wider team have put a tremendous amount of effort into this evening.” www.togetherco.org.uk
great conversations, but ultimately, we
are making a difference to the place that
www.sussexbusinessgroup.co.uk 45
The Drone Light Show
Experience Charles Dickens’ beloved Christmas story, performed by hundreds of animated drones and narrated by Matt Lucas. 45-minute animated drone light show Festive food village Music and fun pre-show entertainment
Sat 14 Dec 2024 | The 1st Central County Ground, Brighton yuup.co/a-christmas-carol 46 www.sussexbusinessgroup.co.uk
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C HAM BE R N E WS S P ON S OR
Celebrating progress: Sussex LSIP’s impact and the road ahead for business engagement By Ana Christie, CEO of Sussex Chamber of Commerce.
As we reflect on
Chamber News
the progress of the
Sussex Local Skills Improvement Plan
significant impact across several key
areas, and we’re proud to celebrate the following achievements:
(LSIP), we’re excited
•A stronger partnership between
been made in shaping a more skilled,
has fostered a more collaborative
to share the positive strides that have resilient workforce for our region.
Thanks to the collective efforts of
businesses, training providers, and
educators, we’re seeing real, tangible
benefits from the actions set out in the LSIP. However, there’s still more to be
done — and we need your involvement to ensure continued success.
Progress we can all be proud of The Sussex LSIP has already made a
48 www.sussexbusinessgroup.co.uk
employers and educators: The LSIP relationship between businesses
and training providers. Employers
have worked alongside educators to ensure that courses are tailored to the evolving demands of our local economy, ensuring a pipeline of
talent ready to step into high-demand sectors such as digital, healthcare,
faced by smaller businesses, FE
Sussex (the consortium of Sussex
colleges) have developed innovative
training and CPD for employers which
is flexible, responsive, and accessible. What’s at stake? Why your engagement matters
While there is much to celebrate, the
work is far from complete. The LSIP’s impact is already evident, but to
continue building on this momentum, we need more businesses to get involved.
manufacturing, as well as others.
Why does your involvement matter?
•T argeted support for SMEs:
skills demand. You know firsthand the
Recognising the unique challenges
Because businesses are the drivers of
skills gaps that need to be filled and the
C HA M BER N EWS SP O N SO R
emerging challenges in your sector. Your insights and engagement are crucial to
ensuring that the training and education available align with your needs. By stepping up and actively
to ensure that employees —
from entry-level to leadership
roles — are equipped with the
technical expertise required for the future economy.
participating, you can:
• Supporting inclusivity and
• Help shape the future workforce:
to focus on ensuring that skills
Your feedback will directly influence the types of training programs and
skills development initiatives that are prioritised in the coming years. By
engaging with the LSIP, you ensure that your business has access to the talent it needs, both now and in the future. • Access tailored support: The more
diversity: We must continue development opportunities
are accessible to everyone. This includes increasing
support for underrepresented groups, such as women in
tech, people with disabilities,
and those from disadvantaged backgrounds.
businesses that get involved, the more
• Regional collaboration for
From bespoke training packages
of Sussex face the same
resources we can bring to the table. to funding opportunities for skills
development, being part of the LSIP ensures that your business gets the support it needs to thrive.
• Contribute to a stronger, more
resilient economy: A region with
a highly skilled workforce is better
prepared to adapt to changes in the
labour market. The more businesses
local impact: Not all areas
challenges or opportunities
• Spread the word: Encourage other
We’re working to ensure that support
involved. The more voices we have, the
when it comes to skills development.
businesses in your network to get
and resources are tailored to meet the
stronger the LSIP’s impact will be.
ensuring that no business is left behind.
Together, we can continue building a
Your role: get involved and make
meets the needs of today’s economy
specific needs of different regions,
a difference
that participate in shaping the skills
The next phase of the Sussex LSIP is
the Sussex economy becomes. This,
engagement. We’ve made incredible
agenda, the stronger and more resilient in turn, benefits every business, no matter its size or sector.
The road ahead: continued progress and fresh opportunities
Looking ahead, we are committed to
continuing the positive momentum that has been built. However, there are still several key areas that need focused attention and collective action:
• Expanding digital skills: As the
digital landscape evolves, so must our workforce. Digital skills remain
a top priority for businesses across
all sectors. There’s a pressing need
Ana Christie
skilled, resilient workforce that not only but is ready to take on the challenges of tomorrow.
all about collaboration and continued
Let’s keep the momentum going—
progress, but we need you — the
workforce.
— to help us reach new heights.
Further updates on our work can
• Engage with us: Share your
futureskillssussex.co.uk/
opportunities. Your input ensures
Contact Sussex Chamber Homepage
and responsive to your needs.
future workforce needs.
businesses that drive Sussex’s economy
insights, challenges, and
that the skills agenda remains relevant
join us in shaping Sussex’s future
be found here: https://www.
to find out more and help shape the
• Get involved in training initiatives: Whether through providing
apprenticeship placements, offering work experience opportunities, or collaborating with local training
providers, your involvement helps
shape the skills landscape of the future.
www.sussexbusinessgroup.co.uk 49
LI FE STY L E S PO NS OR
Social enterprise sets deadline to complete ‘intheflow’ mission in time for international event It wants to work with 100 Sussex organisations by March 8 next year.
Social enterprise
Lifestyle
‘intheflow’ is on a
mission to introduce policy, product and protection to 100
Sussex organisations by International
Women’s Day on the 8th March next year. Em Anastasi, Period Poverty Activist and founder of the social enterprise
intheflow, has partnered with BOXLESS to make this a reality.
Em comments: “A menopause policy
those from low-income households,
marginalised communities or those living in developing regions. Period poverty
can lead to missed school or work days, health issues from using improvised or
unhygienic materials, and stigmatisation around menstruation.
A survey by Essity in 2022 found that 46% of participants in Brighton and
Hove were experiencing period poverty. This is thought to be the largest rate of period poverty in the UK.
is a great start, but it really should
So how does that look in the workplace?
partnered with Boxless to share the
• 89% of menstruators feel anxiety
be seen as the bare minimum. I have need for a Menstrual Health Policy in its entirety, which should be on everyone’s agenda.”
What is period poverty? Period poverty refers to the lack of
access to menstrual products, hygiene facilities, waste management and
education about menstruation. This issue affects millions of people worldwide who menstruate, often impacting
50 www.sussexbusinessgroup.co.uk
and stress around managing their periods at work
•9 9% feel the symptoms of their
menopause had a negative impact on their careers
•7 0% of employees are willing to change jobs for a more supportive policy
This adds up to 150 million working
days being lost each year due to the
lack of workplace support in women’s
health. With these examples, you start to
understand how period poverty is far more than a lack of access to essential period
care. It’s a gender based barrier physically presenting as unmanageable symptoms in unsupportive environments, which
prevents people from attending work or school, limiting their opportunities and chance to reach their full potential.
Intheflow delivers menstrual health
policy implementation and accreditation
for employers to become Period Positive Employers. This includes donations of
eco-friendly and sustainable period care to foodbanks, shelters and community hubs right here in Sussex.
As consultants it’s our duty to ensure
that all people are represented in policy updates and to promote equality,
diversity and inclusion (EDI) throughout.
Introducing a ‘Menstrual Health Policy’ is
an intentional action employers must take to acknowledge the experience women, non-binary and transgender people
face throughout different stages of life
and hormonal changes in their career. A
menopause policy alone represents those in a certain age group (typically 40yrs-
L I F ESTY L E SP ON SO R
60yrs), whereas a menstrual health policy will cover considerably more.
Many experiencing menopausal
symptoms feel forced out of their
role and unsafe to make a request for reasonable adjustments. This could be due to the stigma and shame
surrounding menstrual health, stress and anxiety, unsupportive policies, a lack of understanding, poor management and damaging workplace attitudes.
What are employers’ responsibilities? Symptoms of the menopause and
other menstrual health conditions can have a substantial, long term impact
for employees to carry out their normal day-to-day activities which can be
considered as a disability which is a
protected characteristic, alongside sex and age under the Equality Act 2010.
Without having a supportive menstrual health and menopause policy in
place, employers could be at risk to a discrimination based claim.
The Labour government and UK
legislation provide guidance for
however intheflow has put everything into
Equality Act 2010, Health and Safety
achievable and what a way to celebrate
workplaces to address these issues.
bite size chunks. Em’s mission is very
at Work Act, 1974 and The Workplace
International Women’s Day in 2025!”
1992, The Management of Health and
Join the movement
Sector Equality Duty (PSED)
Ahead of International Women’s Day, we
How Boxless UK and intheflow can
the opportunity to receive their intheflow
(Health, Safety and Welfare) Regulations Safety at Work Regulations 1999, Public
support your organisation
• Auditing and policy implementation.
are inviting Sussex Business Times readers accreditation in becoming a Period Positive Employer. This accreditation supports
employees affected by menstruation and
Assisting organisations in creating
menopause, strengthening your employer
menopause policies that align with
your DEI commitments, building a culture
• Workplace training. Providing training
gender based barriers.
customised menstrual health and
branding and ESG efforts, contributing to
their specific workplace culture.
that is inclusive, empowering and free of
sessions to raise awareness and
encourage open discussion about
To become a period positive
• Accreditation. Celebrating your
workplace equity, email BOXLESS -
menstrual and menopause health needs.
employer, and join the movement for
organisation as a Period Positive
info@boxless.uk
Employer.
BOXLESS founder Bud Johnston adds: “Tackling period poverty is everyone’s responsibility. As a man in business
this can often feel like a distant issue,
www.sussexbusinessgroup.co.uk 51
LI FE STY L E S PO NS OR
‘We embraced Lord Darzi’s vision long before it was drafted’ Carole Gilling-Smith, CEO and Medical Director of the Agora Clinic, outlines ‘our blueprint for exceptional NHS care’. There are two topics
Lifestyle
that never fail to spark passionate debate among the British
public: the weather
and the NHS. While I can’t claim to be a meteorologist, I do have a wealth
of experience in the latter. After many years of working within the NHS, 18
years ago I left; disillusioned by top-
down leadership, a toxic culture, lack of
management structure and wasteful use of resources. I could see even then that the NHS was in trouble, which inspired
me to found the Agora Clinic in Brighton where I pledged to deliver fertility care differently, taking a far more patient-
centric and innovative approach than anyone had done before.
I believe that you can provide exceptional
The Agora Team at the Rockinghorse 2024 Charity Ball
fertility care to both NHS and private
Optimal resource utilisation
have forged strong partnerships with
not only prioritises the patient’s wellbeing
Darzi emphasises the critical challenge
and other NHS partners and suppliers,
From the outset, we implemented a
collaboration enables us to make the
system (ISO 9001) with KPIs for
high quality fertility care. By integrating
and continuous quality improvement
we’ve eliminated financial barriers,
evaluate our processes, ensuring high-
equitable and accessible.
waiting times for both NHS and private
Leadership and culture: the backbone
patients by creating an environment that but also embodies all the pillars of best practice embodied in the recent Darzi
report investigating the state of the NHS. The patient-centric approach The importance of person-centric
care is central to the Darzi report and has always been at the heart of our
mission at the Agora. We understand that every patient’s fertility journey is
unique and strive to tailor our services to meet their specific needs. By
fostering a compassionate environment and offering educational support, we
empower patients to take an active role
in their fertility journey, ensuring they feel informed and cared for throughout.
52 www.sussexbusinessgroup.co.uk
the Sussex Integrated Care Board (ICB)
of optimising resources in the NHS.
ensuring seamless service delivery. This
comprehensive quality management
most of limited NHS resources to deliver
every aspect of care, regular audits
with the broader healthcare system,
activities. This system allows us to
making fertility treatment in Sussex
quality care while minimising costs and patients, and meets a goal that has
of success
healthcare landscape.
Strong leadership is essential for any
Integrated care for seamless services
is no exception. At the Agora, we have
become increasingly vital in today’s
The report also underscores the need for integrated care. At the Agora, we
organisation to thrive, and healthcare cultivated a leadership structure that
embraces a clear vision, strong values
that are lived by every member of staff
L I F ESTY L E SP ON SO R
and, in so doing, created a supportive and inclusive culture. Our leadership
team strives to foster an environment
where every employee feels valued and empowered, something that is so often lacking in NHS hospitals, and this in
turn leads to high levels of engagement, excellent staff retention and the highest
encouraging patient feedback and using it constructively to enhance
the customer experience. Our quality management approach ensures that we continually adapt to meet our
patients’ needs, fostering a culture of improvement based on their insights.
quality of care.
Leveraging technology for excellence
A commitment to staff wellbeing
Embracing technology is another critical
Staff wellbeing, emphasised in the
Darzi report, has always been a top priority for me. Having experienced long hours and limited recognition working for the NHS, I knew we
needed a robust well-being strategy. We employed experts to develop a
programme that meets world-class standards, appointing champions across all seven domains of well-
being. This initiative promotes mental health and boosts job satisfaction which attracts talent and reduces
turnover, allowing us to maintain that very special continuity of care our patients love.
No waiting lists Many are surprised to learn that we have no waiting lists! In an era of long delays
for treatment within the NHS, we proudly
offer a fast-track fertility service. As soon
as we receive an NHS referral for IVF, our team reviews it within days, scheduling the first appointment to facilitate a first
IVF treatment cycle within a month. Both NHS and private patients receive the
same high-quality care and emotional
support, alleviating anxiety and ensuring timely, accessible fertility care is available to all who need it.
Listening to the patient’s voice A key theme in the Darzi report is the
importance of listening to patients and this is something I have personally always prioritised at the Agora,
theme from the Darzi report. The Agora
has long been an early adopter, operating since 2016 as a paperless clinic by using an electronic medical record system,
Carole Gilling-Smith
better future for the children we help
offering our patients a bespoke app that
bring into the world.
tap into educational content about
A vision for the future
with our staff, enhancing their overall
I take pride in the fact that the principles
increasingly integrating AI into our
perfectly with the strategic direction
ensuring precision and efficiency.
focus on patient-centric care, integrated
And we go a step further: giving back
well-being has created a thriving
allows patients to see their appointments, their journey and communicate easily experience. Additionally, we are
outlined in the Darzi report align
laboratory and clinical processes,
we’ve always taken at the Agora. Our services, strong leadership and staff
through ESG initiatives
environment for both patients and staff.
At the Agora, we believe that our
NHS healthcare can, and should, be
providing excellent medical care,
responsible stewards of our community
We are setting a gold standard for how
responsibilities extend beyond
delivered in the 21st century while being
which is why we have gone a step
and environment.
through our Environmental, Social,
While I welcome Rachel Reeves’ pledge
emphasises giving back to the local
worry it may be like using a teacup to
we have been the lead sponsor for the
a fundamental rebuild, grounded in
two years and actively support many
Values must be lived and shared to
initiatives that enhance the lives of
middle management can allow for more
further than suggested by Darzi
and Governance (ESG) strategy. It
of £25 billion to support the NHS, I
and wider community. For instance,
bail out the Titanic! The NHS needs
Rockinghorse Charity Ball for the past
strong leadership and a clear vision.
other local, national and international
foster a positive culture. Streamlining
children and those trying to conceive.
investment in leadership development
We are also dedicated to sustainability,
and prioritising staff wellbeing.
having removed fossil fuels from our
If the Health Secretary is ever curious
electric systems to manage temperature
should come and visit the Agora Clinic!
only reduces our environmental footprint
For further information please visit
premises and opted for heat pumps and and air quality. This commitment not
but aligns with our mission to create a
about how this can be achieved, he
www.agoraclinic.co.uk
www.sussexbusinessgroup.co.uk 53
Q&A with Howie McConnell
Howie is the professional photographer and videographer behind 28thStreetMedia.
Lifestyle
How did you get
see it evolving in the next few years?
working with the people that we do.
creative industry,
These days, everyone has access
For anyone starting the journey as a
photographer or videographer, which
remember there is only one of you, you
more businesses realise that you need
need to follow every trend. Some will
stand out. Will this change with AI
stay in your own lane. One thing I avoid
I think AI can be a great tool in our
lead to trying to mimic them.
started in the
and what were some of the key moments
that shaped your career?
My creative journey started when I
worked in the entertainment industry where I used to do a lot of graphic
design. This led to me picking up a
camera and wanting fresh exclusive
images for some of the design work. 2024 has been an epic year for me and so many things have happened that helped shape 28thStreertMedia. From working
with brands such as Estrella and Hawke Eye (part of Sony) to getting a call last
month to capture the summer collection
for the Scartissue clothing brand in Ibiza. What are some of the biggest
challenges facing the creative
industry right now, and how do you
54 www.sussexbusinessgroup.co.uk
to a camera, so everyone is a
videographer or photographer, just
I think is great. But I think more and
will have your own style and you don’t
a professional to make you visually
love your work and some will hate it, but
getting better and better? Personally,
is comparing myself to others, as it can
industry, but only if used right.
What advice would you give to
someone who is just starting out
in your industry, especially when it
comes to networking and building a personal brand?
How has the rise of digital platforms and social media changed the way you approach your work?
I have always loved and embraced
social media and feel if you can get your
content right it can elevate your business
It might sound cliche, but being yourself is
as a videographer, photographer or
networking. I’m very open about myself,
first year came through social media by
key to building your personal brand and
editor. I think 80% of my business in the
my wins and my losses at 28thStreetMedia
just posting the work that I had created.
success of my brand and why we are
www.28thstreetmedia.co.uk
I believe this has been a big part of the
L I F ESTY L E SP ON SO R
www.sussexbusinessgroup.co.uk 55
LI FE STY L E S PO NS OR
Launch of The First Widow by local author and businessman Rob Starr Event hosted by Sam Thomas, of County Business Clubs Sussex and Different Hats podcast.
Well-known Brighton
Lifestyle
& Hove based
businessman and entrepreneur Rob Starr officially
launched his first thriller at Ironworks Studios in Brighton during a live
interview with podcast host Sam
Thomas. The launch was attended
by over 100 guests, including friends
Daley Thompson CBE, Momma Cherri, other respected local business people
and family and friends. Guests enjoyed a live stage podcast interview about
the book and the inspiration behind the characters, as well as book signings. Rob Starr, author of The First Widow, said: “Wow! I’m not sure what I was
expecting from The First Widow book
56 www.sussexbusinessgroup.co.uk
launch, but this certainly blew me away. “Spending the evening speaking with
my close friend Sam Thomas about my career so far and this new career I’m
now bringing to life. It was topped off by being surrounded by my closest friends, my incredibly supportive family and the brilliant Sussex business community.
“Signing copies of The First Widow was really the cherry on top! Now it’s time
to start work on writing book three and
to many as a devoted family man, a
businessman, an athlete, the founder of the Starr Trust charity, helping to
remove roadblocks for disadvantaged young people. Now the world will recognise and respect him as a
blossoming blockbuster author. Watch
this space...Kiara Fox is going to leave
all other investigators in the dust when it comes to fighting crime and solving the case in front of her.”
bring book two into the world…”
About Rob Starr
Momma Cherri, celebrity chef, said:
Rob Starr owns and runs SEICO
“I was thrilled to attend Ironworks
Studios, for the live podcast with Rob Starr event. Rob has written a new
‘can’t put down’, page-turning thriller, The First Widow. Rob Starr is known
Insurance & Mortgages which has
offices in Brighton, London and South Africa. His first book What The Tide Brings Back was published on 4th January 2022.
L I F ESTY L E SP ON SO R
In 2008, he lost his father to cancer
About The First Widow
the Bristol office. It’s identical to her
business covers all the running costs of
Over a hundred husbands dead, one
uncover the truth.
and set up a charity in his honour. His
the charity and, as such, his small team raises what they can from local events and gives it away as grants to young
people who simply need a chance to
be the best that they can be and need someone to believe in them. So far,
they have raised and given away over a million pounds to over 4,000 young
people. Rob is chairman and the lead at the charity - www.starrtrust.org.
Away from insurance, charities and writing, Rob loves a challenge. In
2012 he swam the English Channel. In 2013 he cycled up Le Mont Ventoux.
Between 2014-2020 he did 21 Olympic Triathlons. In 2021 he completed
prisoner, one fraud investigator and countless secrets. The most horrifying
As innocent people begin to die,
case of Kiara Fox’s career…
she realises there’s more behind this
Kiara Fox leads a seemingly ordinary life
herself up against the widows, a
as a highly respected fraud investigator for SEICO Insurance. With a loving husband and twin daughters, her world seems perfect. But when a case involving a wealthy man named Martin Power lands on her desk, she senses something off. Despite her husband, work colleagues and friends urging her to approve the claim and move on, Kiara can’t shake the feeling that something sinister is at play.
two half Ironman Triathlons as well
Forced to pay the claim, Kiara soon
he completed his 52×52 challenge.
vanished. In a shocking twist, she finds
as his first full Ironman. And in 2022
discovers that Martin Power’s folder has
This is 52 Olympic Triathlons in 52
the missing folder hidden within another
consecutive weeks.
own case, sparking her determination to
than first meets the eye. She finds
ruthless group of women murdering their husbands for life insurance
payouts. Torn between protecting
her own family and uncovering the
masterminds behind the widows, Kiara faces an impossible choice.
Can Kiara stop the widows before more innocent lives are lost?
Scan the QR code to order a copy now:
investigator’s files—Michael Hall from
www.sussexbusinessgroup.co.uk 57
W I N E O F TH E MO NT H S P ON S OR
County Business Clubs’ Wine of the Month November 2024 Bee Tree by Sugrue Blanc de Noir 2021. This month we have chosen the release from one of the UK’s best wine makers.
Disgorged in May 2024, just over 2 years on lees.
Dermot Sugrue has been a significant
• Analysis -Dosage 8 g/L, 12% abv.
recent years, after making wines for
Comments
figure in the rise of English wine in
many different vineyards Dermot is now focused on his own brands which are
the impressive Sugrue South Downs and also Bee Tree by Sugrue
Dermot was a winemaker involved at
the start of the rise of Nyetimber. After leaving Nyetimber, he established
Wiston Estate together with working
in Champagne. After making wines for several vineyards, he is now building his own exclusive brands with his
wife, Ana, who was head winemaker
Amazing completeness for such a young wine. We were surprised by how early this wine has shown its quality, in the challenging vintage of 2021.
Mouth-filling fruit from both the Pinots here deliver a deliciously balanced
palate with a spice and biscuit finish. Youthful and charming, this wine
perfectly displays the quality of Bee Tree Vineyard and it’s suitability as a terroir for Blanc de Noirs production.
at Plumpton Estate and where Dermot
Michael’s tasting notes
Their focus is now the chalky soils of
• Nose - honeyed nose, apricot, slight
studied at the start of his career.
Sussex, although they work with other regions, such as Essex, that are also producing excellent grapes for wine. Key characteristics of Bee Tree by Sugrue 2021
• Grape varieties - 70% Pinot Noir, 30% Pinot Meunier.
• Vineyard - Bee Tree Vineyard, planted in 2015. Vines were 6 years old at
the time of harvest. 40-45m above
sea level. Founding member of UK Sustainable Wine Scheme.
• Soil type - East Sussex clay over greensand and sandstone.
• Number of bottles produced - 1,800 bottles produced. 2021 was a lowyielding year in the UK.
• Vinification - 100% fermented in
stainless steel, without malolactic
fermentation. Grapes co-pressed.
• Maturation - Bottled in March 2022.
58 www.sussexbusinessgroup.co.uk
• Colour – attractive golden maltiness
• Bubbles – Fine and persistent bubbles • Palate – Soft strawberry and a little
delicate spiciness, which works with savoury foods. It has consistent
refreshing citrus; nice rounded fruity finish In summary
A really enjoyable sparkling wine, to have such a young wine, just 3 years of age
with such character and depth of flavour
is rare. This wine is well-balanced; it has a lovely blend of freshness and fruit on the
palate from the combination of Pinot Noir and Pinot Munier grapes. It would be the perfect accompaniment with Christmas
nibbles such as smoked salmon. It would also age well with more complexity developing each year.
In my view, it is time to drop the
Champagne and try some of the best
sparkling wine from Sussex for
Christmas as the quality is sensational. Where to buy?
You can buy directly online from
Bee Tree Vineyard website https://
beetreevineyard.co.uk/shop/ or at
local vintners such as Butlers, Seven
Cellars at between £35 to 38 per bottle. It is a limited release, so buy now or it will be gone for Christmas!
Michael Yeoman, Founder of Brighton and Hove Wine Club and Spirit of the Downs Distillery who produce small batch Sussex Brandies, Vodka and Liqueurs at Bolney
www.spiritofthedowns.co.uk
Did you know? They’re a family business! For anyone that wants to explore family creation, the Agora is a leader in inclusive care, conceiving a future filled with possibility.
We offer… • Donor Sperm Treatment • Fertility & Menopause in the Workplace • Fertility MOT’s • IVF • Egg Freezing • Surrogacy
Clinics in Brighton, Eastbourne and Worthing admin@agoraclinic.co.uk 01273 229410 AGORACLINIC.CO.UK www.sussexbusinessgroup.co.uk 59
Celebrate New Year’s Eve in style. Celebrate New Year’s Eve at Tottington Manor, with a 6-Course Luxury Sussex Menu, a Live Singer on arrival, and a Live Band to party the night away, all in the heart of the South Downs.
31st December 2024 | From 7pm Book now at tottingtonmanor.co.uk Or contact us on 01903 815757 | reservations@tottingtonmanor.co.uk
60 www.sussexbusinessgroup.co.uk