200 Fairbrook Dr, Suite 101 Herndon, VA 20170
Lincoln Messenger issue 11 • february 2016
Connectivity: Simplifying Social Listings. page 2
How Karate Leaves a Lasting Impact. page 5
Trees for Troops: Congressional Recognition! page 6
inspiration
A Letter from Philip: Inspiration Station Last year was full of great accomplishments in each region, and it would not have been possible without the hard work and dedication shown by our OUTSTANDING team. We finished 2015 with record levels of occupancy and customer satisfaction, a testament to YOUR commitment to meeting our shared mission of providing our residents with EXEMPLARY service, THANK YOU. We also took time to continue our evaluation of our day to day operations, and found that we have some opportunity to further improve.
“…Importance of thorough organization - is felt, and appreciated by our friends everywhere. And yet it involves so much more of the dry, and irksome labor, that most of them shrink from it…” – Abraham Lincoln, 1861
As Lincoln Military Housing enters it’s 15th year, we are in the midst of doing the “irksome labor” to ensure that we are operating each day as an efficient company. In 2016 we will look to further our goal of operating more consistently across the country and will introduce tools and systems to help our team succeed. From the long awaited Yardi 7s, to a new Payroll System, revised Job Descriptions and improved Performance Appraisal process – we are going to continue our push to get better. At the same time, I will also add that change can be stressful and difficult, especially if we do not fully understand “why.” I am committed to making sure that a “why” is attached to each decision we make and if you find that you do not understand and/or are not satisfied with the explanation provided - please feel free to keep asking and, if necessary, contact me directly (949.381.7503). - Philip Rizzo, Vice President of Operations
Philip Rizzo is the Vice President of Operations for LMH and is responsible for the overall management and daily operations. As a former soldier and son of an officer, Philip is committed to serving the men, women and families LMH is privileged enough to call our residents.
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