MEMBERSHIP & PROGRAM HANDBOOK WHERE YOU BELONG
WELCOME TO YOUR Y
DEAR YMCA MEMBERS & PROGRAM PARTICIPANTS,
I wanted to be one of the first to wish you a warm YMCA hello and congratulate you for starting your YMCA journey. We are so honored you have chosen to join the YMCA family, and we’re here to help ensure your time with us is the very best it can be. I hope you come to know the Y as your, and your family’s, place to find holistic wellness–in spirit, mind, and body...along with a place to enjoy community.
Sincerely,
Renee Yost, President/CEO YMCA of Lincoln, Nebraska
YMCA LOCATIONS
Membership Facilities:
6767 S 14th St Lincoln, NE 68512
402-323-6400
Facility Hours:
8700 Yankee Woods Dr, Ste B Lincoln, NE 68526
402-327-0037
700 Penrose Dr, Ste B Lincoln, NE 68521
402-323-6444
2601 N 70th St Lincoln, NE 68507
402-434-9262
Monday-Friday: 5:00am-9:00pm Saturday: 7:00am-6:00pm Sunday: 8:00am-6:00pm
For child watch hours, pool, gym, and group exercise schedules, visit our website at ymcalincoln.org.
Administrative Office/Program Branches:
YMCA CAMP KITAKI
14917 East Park Hwy Louisville, NE 68037
402-434-9222
campkitaki@ymcalincoln.org
WE’RE MORE THAN JUST A GYM
YMCA YOUTH SPORTS
570 Fallbrook Blvd, Ste 210 Lincoln, NE 68521
402-434-9217
youthsports@ymcalincoln.org
ADMINISTRATIVE OFFICE
570 Fallbrook Blvd, Ste 210 Lincoln, NE 68521
402-434-9200
info@ymcalincoln.org
As a leading nonprofit 501(c)(3) for youth development, healthy living and social responsibility, the Y works side-by-side with our neighbors every day to make sure that everyone–regardless of age, income, or background, has the opportunity to take part in holistic wellness. When you support the Y, you help bring about lasting personal and social change.
YMCA ANNUAL FUNDRAISING CAMPAIGN
The Y’s core mission has always been about serving children and empowering them to grow stronger. Whether it’s being involved in one of our safe child care programs, experiencing the magic of Camp Kitaki, or signing up for their first swim lesson, everything we do helps strengthen our neighborhoods and the youth who live there. With a gift to the Y’s Annual Fundraising Campaign, you will ensure that financial limitations are not a barrier for any child wanting to experience the YMCA. Give today at ymcalincoln.org/give.
MEMBERSHIP & PROGRAM INFO
ONLINE ACTIVENET ACCOUNT LOGIN & PROGRAM REGISTRATION
1. Visit ymcalincoln.org and click on the “My Account” button on the top right of the screen.
2. Enter the email address on your Lincoln YMCA account and click “Forgot your password”.
3. You will receive an email with a temporary password. Log in using the temporary password and reset to one of your choosing.
4. Register for Lincoln YMCA programming, update your account and default payment information, track your visits, and print receipts at any time.
5. YMCA Camp Kitaki registration is available through ymcacampkitaki.org.
MEMBER PRICING FOR Y PROGRAMS
Lincoln Y Family/Household memberships are eligible for member-pricing on most YMCA youth and child care programs, as well as personal training and specialized trainings.
MINIMUM AGE REQUIREMENTS
COOPER COPPLE FAMILY FALLBROOK NORTHEAST
Check-in without parent/guardian supervision age 9
Wellness Floor age 14
Open Gym/Open Swim*
*5 and under must have a caregiver age 16+ within arm’s reach
Youth 12-13 must complete Teen Fitness Training
ages 6-8 years must be directly supervised by a caregiver age 16+, age 9+ without caregiver present
Hot Tub age 14
Quick Fit Studio
parents/guardians must be present in studio for ages 9-13 unless youth is a graduate of Teen Fitness Training
Climbing Wall age 5
CHILD WATCH
age 9
(School Year M-F from school dismissal-5:00pm: ages 14 & under must be accompanied by an adult)
age 14
Youth 12-13 must complete Teen Fitness Training
ages 6-8 years must be directly supervised by a caregiver age 16+, age 9+ without caregiver present
age 14
N/A
N/A
age 9 (School Year M-F from school dismissal-5:00pm: ages 14 & under must be accompanied by an adult)
age 14
Youth 12-13 must complete Teen Fitness Training
ages 6-8 years must be directly supervised by a caregiver age 16+, age 9+ without caregiver present
age 14
parents/guardians must be present in studio for ages 9-14 unless youth is a graduate of Teen Fitness Training
N/A
age 9 (School Year M-F from school dismissal-5:00pm: ages 14 & under must be accompanied by an adult)
age 14
Youth 12-13 must complete Teen Fitness Training
ages 6-8 years must be directly supervised by a caregiver age 16+, age 9+ without caregiver present
N/A
parents/guardians must be present in studio for ages 9-13 unless youth is a graduate of Teen Fitness Training
N/A
Child Watch is free to Lincoln Y Members with a Household Membership. All children cared for in Child Watch may receive care for no longer than one session each day at any facility. Advanced reservations are required for all children on the Household membership. You can reserve a spot at: ymcalincoln.org/child-watch. Visit our website for age limits, hours by location, and to complete the required Child Intake Questionnaire. Lincoln Y Adult Members and Community Members/Out-of-Town Members may pay at the Front Desk to use Child Watch (if available). Fees for all of these categories are $5.00 per child per session.
GROUP EXERCISE...A PLACE TO BELONG
• FREE for Y Members
• Variety of intensity & choreography for all fitness levels
• Great for weight loss & healthy living
• New additions & seasonal classes to change up your routine
• Reach your goals at the Y Class schedules & descriptions available online.
MEMBERSHIP & PROGRAM INFO
MEMBERSHIP KEYCARD
Each Adult Y Member (and youth over age 9) will receive a membership keycard to scan at the Front Desk each time they visit any YMCA of Lincoln facility. For memberships purchased online, please bring a valid photo ID with you to your initial visit and a keycard will be issued. You may use your smartphone as your keycard if you wish. To do this, take a photo of your barcode and scan the photo when you enter or download a key tag app.
MEMBERSHIP USAGE REPORTS
With the Y’s online software, it’s easy to view and print your member check-in reports.
Here’s how:
• Go to ymcalincoln.org and click on the “My Account” button on the top right of the screen.
• Sign in using your email address on your account and your password.
• Click on “View Details” of your membership package.
• Your usage will show the current month and the previous three months.
You may also visit any Front Desk next time you’re at the facility to have a check-in report generated for you.
NATIONWIDE MEMBERSHIP
Nationwide Membership enables you to visit any participating Y in the United States through membership at your “Home” YMCA (your home location is the facility that enrolled you as a member and that collects your membership dues). Not all services may be offered to Nationwide members (for example, outdoor pools and child watch). To be eligible for Nationwide Membership, you must have an active membership and present a valid photo ID or membership card. On average, at least 50% of your monthly visits must be to your Home YMCA. Additionally, if you are a college student you will need to join the YMCA where your usage is 50% or greater. Nationwide Membership is based on individual usage, not the family unit. For additional guidelines, visit ymcalincoln.org. As a Lincoln YMCA Member, we encourage you to contact the facility you wish to visit for further details and any restrictions.
VOTING MEMBERS
Voting members of the Association shall be comprised of members and sustaining members, eighteen years of age or over, whose membership and program fees are paid.
MEMBERSHIP CHANGE & CANCELLATION REQUESTS
To add or remove individuals from your membership or to change membership type, please stop by the Front Desk to complete a Change Request Form. Upgrades will take effect immediately and downgrades will take effect on the 1st of the month following notification. To cancel your membership, please complete a Membership Cancellation Form at the Front Desk at least five business days prior to the end of the month. Please note any Joiner Fee may apply upon reactivation of membership. Members with a monthly membership can place their membership on hold for a minimum of one month and a maximum of three consecutive months in a one-year period.
OPEN DOORS FINANCIAL ASSISTANCE
Anyone is welcome to apply for the Open Doors Financial Assistance program which is supported in part by our YMCA Annual Fundraising Campaign. The amount of assistance granted is based on the application process and review of the required documentation provided by the applicant. While our Open Doors program reduces fees, it does not eliminate them entirely. The Y believes a strong sense of ownership and pride is developed when our recipients contribute to the cost of their YMCA involvement.
Apply online at ymcalincoln.org/opendoors.
MEMBERSHIP & PROGRAM INFO
PROGRAM CHANGE REQUESTS
Please refer to the registration receipt for details on changes, cancellations and/or refunds for the particular program.
UPDATING PAYMENT METHOD
You may update your credit/debit card or checking/savings account information for membership renewals through your online ActiveNet account or at any Lincoln YMCA Front Desk at any time prior to the 1st of the month. Failure to update payment information could result in membership cancelation and charge of Joiner Fee ($25) upon reactivation of membership.
LOCKER FEES
The Northeast and Cooper Ys offer lockers for rent for a monthly fee. Please ask the Front Desk for more details.
CAREGIVER PASS
The YMCA offers Caregiver Passes for families who rely on the support of outside-the-family Caregivers. Households and Caregivers must first complete and sign our Caregiver Pass Policy. Once the Caregiver Pass has been issued, the pass holder may visit the Y at any time in the company of the dependent(s) in a supervisory capacity. While at the Y, Caregivers must be with the dependents they are supervising at all times. Please note that the Caregiver Pass does not constitute a membership and holders are not entitled to the benefits of YMCA membership.
NANNY PASS
The Nanny Agreement provides that the designated individual, 16 years of age or older, may be considered a Nanny on a membership for an additional $20 monthly fee (the fee must be drafted one time before the Nanny Pass can be canceled) or a $60 quarterly fee (the fee must be paid in full before the Nanny Pass is effective). The Nanny Agreement is linked to the Family/Household membership. Account holders have the option to pay a monthly fee of $20.00 when adding the Nanny to the account and the monthly fee will be charged until you give written notice that you would like to end the agreement prior to the first day of the desired month change; or the option to make a one-time payment of $60.00 to add the Nanny to the account for 90 days from date of purchase. The Nanny must be able to abide by the Youth Policy of the YMCA location they are using, remain in the presence of one or more children at all times, and provide a valid photo ID as verification when the children check in. Please note that the Nanny Pass does not constitute a membership and holders are not entitled to the benefits of YMCA membership.
DAY PASS
Day Pass fees have been established for individuals who wish to participate in YMCA activities or use the facilities for one day. Day Pass fees allow access to all Lincoln YMCAs for the duration of day purchased. Day Passes are only available to those who do not have a current or past due balance on their Y account. Valid photo ID is required.
GUEST PASS
As an adult (age 19 or older) member of the YMCA of Lincoln, you are welcome to bring a guest (1 guest: 1 Lincoln Y member ratio). Each guest may use the YMCA of Lincoln membership facilities, free of charge, up to three times in their lifetime before joining or paying a Day Fee. Guests must be accompanied at all times by an adult member, age 19 or older. Guest passes do not include the Outdoor Pool.
CELEBRATE WITH US! BIRTHDAY PARTIES/FACILITY RENTALS
The Y offers various facility rental or party options throughout its branches. These include pool, gym, climbing wall rentals, and after-hour rentals. Additionally, YMCA Camp Kitaki has a retreat option with indoor meeting space for guest speakers, banquets, company or family celebrations, and more! Learn more at ymcalincoln.org/parties-rentals.
DISCLOSURES & POLICIES
PHOTO/VIDEO
Membership enrollment, entry into facilities or property/grounds, participation in YMCA programs and/or events grants permission and consent for participant(s) to be photographed or videotaped, audiotaped, or recorded and waives any privacy rights with regard to the display of such photographs, broadcasts, recordings, etc. in presentations, publications, websites, social media, news, radio, TV and other means. You agree upon request of YMCA staff to be photographed for identification purposes in the YMCA’s member and program participant database. You further understand that failure to do so can result in denial of services. If you have concerns with the use of these items, you are responsible for personally notifying a Branch Director in writing. The YMCA does not control, regardless of your circumstances, the taking or use of photos/videos, etc. at “public events” such as athletic events, outreach events, etc. where members of the public/ community/media are invited.
FACILITY USE – OUTSIDE PRACTICES/TRAININGS
The YMCA of Lincoln does not permit the use of its facilities by unauthorized individuals for personal training, private lesson instruction, individual or group coaching, youth or adult sports team practices, etc. This includes but is not limited to activities led by Y staff off-the-clock, Y members, and Community Members attending as a guest or via Day Fee. This applies regardless of whether or not the provider of the service is compensated by the parties involved. Repeated offenses may lead to immediate removal from the facility, up to and including a temporary or permanent usage ban across the association.
YOUTH FACILITY USE
For times when youth will be using the YMCA, guidelines for use, dependent upon the youth’s age have been established for each facility. For more information, visit ymcalincoln.org/youth-policy.
EQUIPMENT CHECKOUT
Members and guests, 9 years and older, may check out basketballs and volleyballs from the front desk upon receipt of approved collateral which will be returned to member/guest upon return of the equipment.
DRESS CODE
Throughout all areas of our membership facilities, please wear attire that is respectful of others and appropriate for a family oriented organization. We reserve the right to discuss attire with members/program participants, and will ask the respective individual(s) to adjust their attire if deemed inappropriate.
• Closed-toed athletic shoes that are clean and dry are required.
• Top covering the chest and workout shorts or pants are required.
• For safety and cleanliness reasons, please avoid direct skin contact on seatbacks, seats, and benches. Wipe down equipment after use.
• Graphics on clothing must be free of profanity, drug, or alcohol references.
DISCLOSURES & POLICIES
LOCKER ROOMS
The Y requires that children age six and older use the appropriate youth shower and locker areas. The Cooper, Copple Family, and Fallbrook facilities have designated locker areas for youth who are not directly supervised by a parent/guardian. Cell phone use is prohibited in all locker rooms. Please contact any Front Desk with questions.
• Men’s Locker Rooms: available for use by any male age 19 or older
• Women’s Locker Rooms: available for use by any female age 19 or older
• Boys’ Locker Rooms: available to dads/male caregivers and boys, dads/male caregivers and girls ages 5 and under, and boys age 18 and under
• Girls’ Locker Rooms: available to moms/female caregivers and girls, moms/female caregivers and boys ages 5 and under, and girls age 18 and under
Private Changing Areas: available at most locations
LOST & FOUND
In the event that personal belongings are left at the YMCA, the YMCA is not responsible for loss, damage, theft or storing of these belongings. Please contact any Front Desk with questions.
ILLEGAL DRUGS, ALCOHOL POSSESSION, SMOKING & VAPING
All YMCA facilities and grounds are environments free of illegal drugs, alcohol, smoking and vaping. If found using or in possession of any of the above, the individual(s) will be in violation of the Y’s Code of Conduct.
SUSPENSION/EXPULSION
An individual may be suspended or expelled from any specific privilege for conduct unbecoming of a member, guest or program participant, including but not limited to violation of rules, law or ordinance, and disruptive or inappropriate behavior. The Directors in charge of the facility have the power to temporarily suspend any member, guest or program participant from any given group, activity or facility. Members, guests or program participants who are suspended or expelled are generally not eligible for privileges in any other YMCA of Lincoln facility.
EQUAL OPPORTUNITY
It is the intent of the YMCA to afford equal opportunity to all members and program participants without regard to age, race, religion, color, sex, national origin, disability, marital status, pregnancy, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.
PRIVACY POLICY
The YMCA makes reasonable efforts to protect your personal information and safeguard against the unauthorized processing of personal information, and against accidental loss of, or damage to, personal data, although we cannot provide an absolute guarantee of security of our site. The YMCA collects personally identifiable information (PII) from you when you voluntarily submit information to us. This information may include your name, home address, date of birth, demographic information, payment and other information that we may need to collect in connection with certain participation in events, registrations, or membership. You’ve entrusted us with your personal information and we’re committed to protecting it. We will not sell your personal information to anyone, for any reason, at any time. We use firewalls and encryption technology to protect personal information on our computer systems and take precautions to ensure your Internet account and personal information are accessible only by employees who are authorized to have access to your personal information. For questions pertaining to our Privacy Policy, please contact us at info@ymcalincoln.org.
Some programs have policies specific to that program. Please contact the YMCA’s respective program director for program handbooks and additional information.
DISCLOSURES & POLICIES
SERVICE ANIMAL POLICY
Persons with disabilities are permitted to have service animals on the premises of the YMCA if such animals are required in order for the person with the disability to participate in the YMCA’s programs, facilities or activities.
Service animals must meet the following requirements:
• They must be properly immunized against diseases common to that type of animal.
• They must be licensed or have a valid permit, if required for that type of animal, and wear a current license tag and current rabies tag at all times.
• The service animal must be trained to perform specific work or task(s) to mitigate the person’s disability. Animals that provide emotional support for the owner/keeper are not considered service animals and are not allowed on the premises. Owners/keepers may be asked to verify the following information:
∘ Is this animal required for disability-related needs?
∘ What specific work or tasks is this animal trained to perform?
• All service animals must be on a leash at all times, unless impracticable or infeasible due to the owner/keeper’s disability.
• The owner/keeper is solely responsible for the care, feeding and supervision of the service animal and must be in full control of the animal at all times.
• The owner/keeper of a service animal must clean-up the animal’s waste and dispose of it properly.
• An individual with a service animal will be asked to remove his service animal from the premises if: (1) the animal is out of control and the owner/keeper does not take effective action to control it; or (2) the animal poses a directs threat to the health or safety of others.
REASONABLE ACCOMMODATION POLICY
The YMCA of Lincoln, Nebraska, is committed to ensuring that its policies and procedures lawfully enable individuals with disabilities the opportunity to participate in and benefit from its programs and facilities, and the YMCA will not otherwise discriminate against individuals with disabilities in connection with its operations. Therefore, if an individual with a disability requests a reasonable accommodation, the YMCA will provide one unless doing so would result in an undue burden on the YMCA or would require a fundamental alteration in the nature of the program or service being offered.
A “person with a disability” means an individual who has a physical or mental impairment that substantially limits one or more major life activities. A “reasonable accommodation” is a change, modification, or adaptation in a policy, procedure, practice, program, or facility that provides a qualified individual with a disability the opportunity to participate in or benefit from a program or activity, and providing such does not result in an undue burden on the YMCA or a fundamental alteration in the nature of the program or service being offered.
Members, program participants, or their parents/guardians may submit reasonable accommodation requests in writing, orally, or by any other effective means of communication. All requests for reasonable accommodation will be forwarded to the Executive of the YMCA facility where the request is made. If additional information or documentation is required, the YMCA Executive or another employee on the Executive’s behalf will notify the person seeking the accommodation of the need for such additional information or documentation.
Upon receipt of the request and any supporting documentation, the YMCA will provide written notification of its decision to approve or disapprove the request. If the accommodation is denied, the person submitting the request will be notified of the reasons for denial.
CODE OF CONDUCT
Following with our values of caring, honesty, respect, and responsibility as a guide, the Y’s Code of Conduct ensures that all who enter our facilities and participate in our programs enjoy a safe, welcoming, and comfortable environment. We ask individuals to act in a manner that upholds these values at all times when they are in our facilities or participating in Y programs. The safety and protection of Y members, program participants, and guests is a paramount concern of the YMCA of Lincoln, therefore, we reserve the right to deny access or membership to any person.
The following list is illustrative and not intended to include every type of conduct that is prohibited. At their discretion, YMCA staff may define what is considered inappropriate behavior in determination of an individual’s access or member’s suspension or termination.
• Making physical contact with another person in any angry or threatening way
• Engaging in sexual activity or inappropriate contact with another person
• Harassing or intimidating by words, gestures, body language, or any other menacing behavior
• Stealing or other behavior that results in the loss or destruction of property
• Carrying or concealing any weapon, device or object which may be used as a weapon
• Abusing or defacing any YMCA building, grounds, or its equipment
• Using, possessing, or being under the influence of illegal drugs or alcohol, smoking, vaping, or using tobacco products on YMCA property
• Displaying threatening, inappropriate or offensive conduct
• The use of camera devices in locker rooms
• Conducting or participating in paid or non-paid personal training or other instructional sessions with an instructor not employed by the YMCA
• Registered sex offenders or any other crime against a child
• Unauthorized entry into the Y or assisting in the unauthorized entry of someone else into the Y
• Making threats against another individual
Members, program participants, and guests are encouraged to be responsible for their personal comfort and safety. If any person exhibits behavior which threatens another person’s comfort or safety, the behavior should be reported to a YMCA staff person. Please do not hesitate to notify a staff person if assistance is needed. In order to be able to carry out these policies, we ask that members, program participants, and guests identify themselves to staff when asked. The Y investigates all reported incidents. Suspension, termination, or removal of YMCA membership/program privileges may result if a violation of this Code of Conduct has occurred.
GROWING STRONGER TOGETHER
We are part of a larger movement anchored in more than 10,000 neighborhoods nationally.
The Y has the long-standing relationships and physical presence not just to promise, but to deliver, lasting personal and social change. We are a powerful association of men, women, and children from all walks of life joined together by a shared passion to strengthen the foundations of community with a commitment to nurturing the potential of kids, promoting healthy living, and fostering a sense of social responsibility.
