VISITORS, SMARTPHONES AN BATTERIES DRAINED? The public asks for solutions
ISO17842-2:2015 A new standard
WORKERS UNDER THE SUN
Healt precautions and legal obligations
EDITORIAL
H
ere we are in Gothenburg with a supplement to our magazine, Lo Spettacolo Viaggiante (The Travelling present), to show visitors of Euro Attractions Show 2015 a small sample from the field of amusement pardi Massimo Piccaluga ks and the production of attractions. Presidente dell’Anesv
Italy is showing faint signs of recovery, after years of difficulties, but Italian companies that realize rides were able to resist extremely well, because for decades now they have turned their attention towards foreign markets: today, manufacturers of attractions export 90% of the production of attractions to the five Continents. It is a lively market, that once again at this edition of EAS is showing its ability to invent, design and build attractions of excellent levels. Our Association – ANESV – is the Italian association representing Italian travelling showmen, large theme parks, waterparks and adventure parks, but also numerous FEC and many other activities in the field of entertainment. Italian managers of attractions and amusement parks are pleased to be part of a production sector which sees Italy at the forefront in terms of quality and ability to innovate. We have demonstrated with the organization of Speciale EAS Copertina: I.E. Park Srl Autorizzazione del Tribunale di Roma n. 565/1996 Rivista bimestrale. Sped. Abb. Post. D.L. 353/2003 (conv. in L. 27/02/2004 n. 46) art. 1, comma 1, DCB Roma Direttore responsabile Massimo Piccaluga Vicedirettore Maurizio Crisanti
EXPO 2015 in Milan – 20 million visitors in the first six months from opening – that as far as technologies, visiting style and offer of sensations to its visitors is very similar to those of an amusement park, that this is something we know how to do well. Enjoy your visit to EAS «Lo Spettacolo Viaggiante» is the official magazine edited by ANESV, the oldest and more influential Italian Association representing all those involved in the amusement park sector, even permanent or traveling attractions. Lo Spettacolo Viaggiante has been bimonthly published for 50 years in 3,000 copies. It is delivered to all the Anesv members (seasonal operators, theme parks, waterparks, wild parks, and adventure parks), to all the Italian companies involved in the business, as well as to all the Embassies’ trade offices and the Italian Authorities. Lo Spettacolo Viaggiante reaches thousand of operators, among them the directors of more than 100 amusement parks (theme parks, waterparks, wild parks) and the growing business like the adventure parks. For more information about the advertising rates or sample copies, please contact ANESV,at info@anesv.it.
Dalle sezioni Antonello Volpi, Amedeo Zanetti, Adriano Rossi, Angelo Catellani, Franco Moruzzi, Fabio Mannello, Ciro Guida, Cosimo Amato, Salvatore Speciale Direzione, amministrazione e pubblicità ANESV–AGIS Via di Villa Patrizi, 10 tel. 0688473-273 o 274 – Fax 0645481356 info@anesv.it www.anesv.it www.parchipermanenti.it www.parchiavventuraitaliani.it
Grafica Massimiliano D’Affronto (mdaffronto@gmail.com) Stampa 8x8 S.r.l.
Il nostro periodico è aperto a tutti coloro che desiderino collaborare nel rispetto dell’articolo 21 della Costituzione che così recita: «Tutti hanno diritto di manifestare il proprio pensiero con la parola, lo scritto e ogni altro mezzo di diffusione non costituendo pertanto tale collaborazione gratuita alcun rapporto di lavoro dipendente o di collaborazione autonoma».
ISO 17842-2:2015 SAFETY OF AMUSEMENT RIDES AND AMUSEMENT DEVICES
ISO 17842-2:2015 SPECIFIES THE MINIMUM REQUIREMENTS NECESSARY TO ENSURE THE SAFE MAINTENANCE, OPERATION, INSPECTION AND TESTING OF THE FOLLOWING: MOBILE, TEMPORARY OR PERMANENTLY INSTALLED MACHINERY AND STRUCTURES, E.G. ROUNDABOUTS, SWINGS, BOATS, FERRIS WHEELS, ROLLER COASTERS, CHUTES, GRANDSTANDS, MEMBRANE OR TEXTILE STRUCTURES, BOOTHS, STAGES, SIDE SHOWS, AND STRUCTURES FOR ARTISTIC AERIAL DISPLAYS.
T
hese devices are intended to be installed both repeatedly without degradation or loss of integrity, and temporarily or permanently in fairgrounds and amusement parks or any other locations. Fixed grandstands, construction site installations, scaffolding, removable agricultural structures and 6
SPECIALE EAS luglio agosto 2015
simple coin operated children’s amusement devices, carrying not more than three children, are not covered. This standard therefore refers to traveling attractions and permanent attractions, in city playgrounds or large amusement parks. The 23-page standard opens with definitions that are of help in reading the following articles. It
WHO IS ISO
F
ounded on February 23, 1947, ISO (International Organization for Standardization) has its headquarters in Geneva, Switzerland and is the most authoritative body in the world for the determination of technical requirements, evaluation, inspection and standardization of quality processes in productive environments. 163 countries recognize the validity of ISO standards, as iternational standards of good practice, of voluntary adhesion, which become mandatory if they are incorporated in the standards of individual states. ■
then moves on to a section about the “use and maintenance” of the attractions. Among the provisions there is one which requires, in section 4.1, that every attraction be equipped with manuals and a log book – in Italy this is also echoed by the DM (Ministerial Decree) of May 18, 2007 – as well as with a risk assessment document (DRA and OURA) or document for the assessment of risks and of residual risks. The DRA (Design Risk Assessment) concerns the assessment in the design phase while the OURA (Operation & Use Risk Assessment) is relative to the risks identified during the operation phase, thus also linked to the context in which the attraction is installed, and the behavior of the public, sometimes different from country to country. The figure of the “controller” is thus defined, the one who ensures the regularity of the technical documentation and selects and trains the operators. As for the training of the operators, the ISO Standard requires that they are properly selected and trained, also with regard to emergency procedures and evacuation, as well as any restrictions for passengers.
www.anesv.it
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It then moves on to the installation. The standard requires that the attractions are to be installed in accordance with the manufacturer’s specifications. Once again it will be the task of the controller, or of his delegate, to verify that the attraction is installed on a suitable ground, on the basis of the indications of the manuals. Further on, some general guidelines are provided regarding clearances required to avoid interference with other structures, atmospheric events, and how to avoid “bottlenecks” that may affect the inflow and outflow of the public in case of an emergency. It will be necessary to take care of the exit routes for emergency vehicles, and indicate in the OURA – residual risks assessment document – what protection is eventually contemplated in order to protect the occupants or the public against falling objects (mobile phones, glasses etc.) Furtheremore, it will be necessary to ensure that the assembly and disassembly operations are carried out safely, in accordance with national standards and the manuals, and that in those countries where it is expected, the technical documents are viewed by the competent inspection bodies. It is also necessary to keep the log book updated
10 SPECIALE EAS luglio agosto 2015
and provide for emergency procedures and practical drills of the identified maneuvers. The “controller” of the attraction – states the norm – can certainly delegate these tasks, but he remains responsible. Point 4.3.3.3 provides guidance on the procedures for handling, assembly and disassembly. The land must be firm and level, and the stability of the attraction will have to be checked frequently. The standard also requires some attention for supports – for example, “caps” – and hydraulic jacks. The public must be kept out of the area where the
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assembly and disassembly operations take place, operations which must be carried out according to the manufacturer’s instructions. During these operations, each component must be cleaned in order to be examined and checked for any eventual damage or deformation. The controllers must ensure that each component is uniquely identifiable – for example numbered – to avoid assembly errors. The cabins and electrical switches should be locked to prevent unauthorized opening. In regards to business operations, the standard requires that the operator should be able to work in a safe and well-lit post, that limits noise, vibrations and inadequate temperatures, and be in a position which allows communication with colleagues. Switches and control stations of the attractions must be easily identifiable, with labels written in a language understood by the operator. In attractions with parts not visible from the station, there must be a way to see and communicate with the audience from the cockpit, if required by the risk assessment document. There is also talk of correct assembly: the controller will ensure that the attraction is controlled by a competent person, in accordance with the provisions of the manufacturer. If unusual corruption of a component occurs, it must be notified to the manufacturer and to the certification body. The attraction should be checked daily with test drives, to be recorded on checklists to be kept for three years. The public must to be controlled in their behavior, and the interruption of the attraction contemplated in the event of security issues. Fuhermore, the number of passengers must be in accordance with what stated in the manual provided by the manufacturer. The controller will also have to ensure that all the precautions for the safety of the public have been put into place, and that operators are easily identifiable. They will have to load the wagons, taking care of the overall balance, and will be trained in regards to the items that passengers may carry with them or have to leave behind before getting on the attraction. Even signs and instructions to the public must be adequate and understandable, in accordance to the OURA. Maintenance should be carried out according to manufacturer’s instructions, observing eventual service intervals. Each operation will be noted on the log book. The standard concludes with indications on how to prevent or handle eventual fires. It is possible to buy a copy of this standard from www.iso.org. ■
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WORKERS UNDER THE SUN
WHAT ARE THE HEALTH PRECAUTIONS AND THE LEGAL OBLIGATIONS? WORKERS UNDER THE SUN. WHAT ARE THE HEALTH PRECAUTIONS AND THE LEGAL OBLIGATIONS? WITH THE START OF THE SUMMER SEASON, MANAGERS AND EMPLOYEES OF THE BUSINESSES WE REPRESENT – FROM AQUATIC PARKS TO FUN-FAIRS TO ADVENTURE PARKS – ARE EXPOSED TO SUNLIGHT, WHICH IS PARTICULARLY INSIDIOUS DURING THIS PERIOD. skins and in the absence of appropriate protection. Photo-aging of the skin generates the early development of signs which would otherwise appear in old age. Increased thickness, dryness and roughness of the skin and a reduced elasticity, accompanied by the appearance of stains and other skin lesions. The most common skin neoplasms are solar keratoses, epitheliomas squamous (or squamous cell) and basal cell epithelioma, or of melanocytic origin, such as melanoma.
S
olar ultraviolet radiation is not always perceived by those workers who perform their duties outdoors as a risk of a professional nature, but should be taken into proper consideration, just like other risks (of chemical, physical or biological nature) that may be present in the workplace. It is therefore useful to consider the consequences of excessive exposure to UV radiations without proper protection, and employers’ obligations in this regard. What are the consequences of over-exposure? The phenomena associated with the skin’s exposure to sunlight are of increasing gravity, from suntan to erythema to sunburn. But other than these reactions, dermatologist acknowledge photoaging and the potential development of tumors. These effects result from the accumulation of damage caused by prolonged exposure to sunlight and are faster to manifest and more pronounced on fair 14 SPECIALE EAS luglio agosto 2015
What does the law say ? The protection of workers against physical agents is governed by Title VIII of Legislative Decree 81/2008, which expressly refers solely to exposure to artificial optical radiations. However, experts agree that the scope of the order covers all risks to workers. Therefore, the risk assessment and measures of protection should be extended to the risks associated with sunlight. For a proper evaluation of the risks from radiation, the specific standard UNI EN 14255-3 may be used. What can employers do? ■ Train workers about the risks involved with exposure to solar radiation, so that they may adopt adequate behaviors; ■ Structure the workstation with the use of anti-UV sheets, beach umbrellas or alternative shelter, in an effort to create, wherever possible, shadowed areas. ■ Provide workers with appropriate sunscreen, hats and clothing made of anti-UV fabric. In many american theme parks and aquatic parks, sunscreen is made available to workers by employers, and so are hats and sunglasses, or long sleeve shirts and trousers. ■
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VISITORS AND MOBILE PHONE BATTERIES DRAINED? THE PUBLIC ASKS FOR SOLUTIONS
UNIVERSAL ORLANDO HAS ONE, BUT IT IS NOT THE ONLY CHANCE...
D
amn mobile phones, the batteries always run out during a day at an amusement park! And what if one wanted to share a photo on Facebook or Instagram? Thousands of visitors, all carrying plenty of smartphones, tablets, and cameras, extremely energivorous, asking the information desk where they can recharge the batteries of their devices... For managers of theme parks, aquatic parks, aquariums, adventure parks or summer funfairs, the value of photo sharing on social networks is very high, because it allows for excellent visibility, at zero cost and towards the most sought-af18 SPECIALE EAS luglio agosto 2015
ter target, that of the “friend of friend”, generating an extremely interesting word of mouth for any marketing manager. Indeed, we often written on this magazine about offering free Wi-Fi and appropriate settings – an inflatable throne would suffice – in order to favour selfies, thus adding value to photo sharing. To all effects, not facilitating those visitors who wish to post content on social networks is an “assassination attempt” at the park’s image, and at the communication budget. But how can we deal with drained or dead batteries? Some premises equipped themselves with devices such as those found, for example, in airports: these are usually totem-style cabinets, inside which you can store and recharge
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your mobile phone. The problem is that these cabinets are expensive, and above all they cannot host but a few dozen mobile devices at the time. Adopting these solutions is qualifying from an image point of view, but it does not solve the visitor’s problem. A solution has been adopted in August by Universal Studios theme parks in Orlando: visitors are offered the option to hire an external battery: not the usual low-cost batteries, but a top-of-the-range product. It is called Go Puck, is shaped like an ice hockey ball – known as puck – and costs double the price of other products, but offers exceptional performance: indeed, it allows recharging up to ten times faster compared to traditional external batteries. Its power of 6.000 mAh can recharge a mid-range mobile phone several times, and it can fully recharge at least twice the batteries of a high-end smartphone, of a tablet or an action cam, like a GoPro for example.
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As to the commercial formula, Universal has opted for rental, the Go Puck costs $25,00 for a whole day or $12,50 after 15:00. To ensure that the device is given back, a sum of $80,00 is tied up on the credit card, and charged in the event of a non return. For that same amount, the Go Puck battery can be purchased. The asking price is a little steep, given that Amazon sells the same item for $60,00, but it is in line with the context and the public’s demand.
Maurizio Crisanti
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Adopting the formula of renting devices to recharge dead batteries involves management costs, but it is not the only possible option: an amusement park could consider offering less sophisticated equipment - for rent and for sale, at a price which favours the latter - branding it with the park’s logo, or with the logo of a commercial partner. There are power banks for sale within promotional items at little more than 2 euro each. It would be enough to choose to limit the selling price of this gadget to gain the approval of the public, who would appreciate the fact they have found a solution to a very real problem, purchasing a reusable external battery, which becomes a memory of a carefree day. A theme park or an aquatic park, but also a beach resort, a trade fair institution, many more tourist activities could offer such a service, which becomes a marketing tool. Who knows, one could even end up selling very large numbers of external batteries. ■
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