Collaborative partnering Collaborative partnering with our funders, partners, stakeholders and communities AT undertakes a significant number of engagements as part of its day-to-day business and is committed to working closely with ward councillors, local boards, Auckland Council group, customers, stakeholders, and the wider community to deliver projects, programmes and activities. We are committed to improving its engagement, communications and consultation with these parties, and aim to satisfy Local Board members with our level of engagement in delivering One Local Initiatives, while continuing to work closely with these partners to develop suitable projects that meet funding criteria. A review of Auckland Council CCOs recommended AT focus on improving collaboration with Council on transport strategy advertisement bylaws, and improving the way it consults and implements small projects. The report of the independent panel identified eight recommendations that specifically mention AT by name, and another 24 general recommendations that apply across the CCO group. AT has worked with Council and CCO colleagues to prioritise these recommendations and ensure a consistent approach, and to identify which AT would lead on. Good progress has been made across the majority of recommendations in terms of scoping up the work required and progressing workstreams.
44
AUCKLAND TRANSPORT 2021 ANNUAL REPORT
Safe with us
AT was the first CCO to present a recommended workstream update to a CCO Chief Executive’s group on 12 November 2020 on the joint preparation by AT and Auckland Council of the draft Regional Land Transport Plan 2021-2031 (RLTP). AT’s Customer Central team held a two-week sprint with representatives from Council’s elected member relationship group and Panuku to explore the delivery of small projects. This resulted in a series of recommendations, including the design of a new collaborative way of working, a more efficient approach to early parts of a project pipeline to speed up delivery, the introduction of a strengthened internal project review process led by the Chief Engineer’s group, and more flexibility to deal with unplanned work.
