Yello! #16 - DHL Employee Magazine

Page 16

INSIDE: SIZE MATTERS, INSIST NEW ‘RECRUITS’ P4

AND: HOW FOOTBALL IS GETTING RESULTS AT ONE OF OUR SITES P16

Yello! OUR COLLEAGUE MAGAZINE SPRING 2023
MARIE’S THE
OF OUR LORRY DRIVER ON A FRIENDLY MISSION: P10 Excellence. Simply. Delivered. To the door P6
RACKING UP
NAME…
THE
P13 HUB 2: Look how far we’ve come
SMILES

The symptoms of a problem are how we usually know that something is wrong.

Our IMPACT

IMPACT

Yello! 02
IMP ACT IMPACT IMPACT IMPACT?”

Welcome

This year is not only here but it’s already skipping past!

We have recovered our service performance really

Right First Time

parcel damages and losses reduce and customer satisfaction increases.

It’s a tough and competitive market out there and our hard working and motivated colleagues that work As One Passion and a real Can Do spirit that really

So let’s keep these current service levels high and deliver the service excellence our customers demand and truly deserve.

There are lots more great stories from around the business in this edition. It really does make me very proud when I open my Yello! every edition!

Contents

04 Do you measure up?

If you don’t it could seriously

05 Goodbye to Benji

Bubbly bulk driver’s lasting legacy to his colleagues

06 Three little words

A daredevil ‘DHL’ rider’s romantic mission is set to save our drivers valuable time

08 DHL’s World Cup star

and yellow for the business. But did she take the gold?

09 Karen in a crisis

Missing ring leaves colleague with tricky husband dilemma

10 Not for girls?

Try telling that to the DHL driver who delivers passion and pride in her job

13 Coming soon!

Behind the scenes at our gamechanging new Coventry Hub

15 The little things…

… mean a lot. Our Head of Engagement on why we need to get the basics right

16 Title contenders

The site manager using football thinking and tactics to create the dream team

20 Win…

… a fantastic Ninja air fryer in our competition

Peter Fuller, CEO - DHL Parcel UK

Payroll Lottery winners

3

QR codes

Don’t forget! Whenever you see a QR code, scan it with your smartphone camera to view additional content or videos here and online.

Congratulations to our Payroll Lottery winners: The Payroll Lottery is just £2 a month to enter, with half of your contribution going to the monthly winner and the other half to charity.

To be in with a chance to win, email payroll_ecsuk@dhl.com with your name, location and payroll number.

December: Ben Hocking – Support Analyst IT – £555

January: Stuart Knowles – Tech Data Supervisor, Leicester – £549

February: Agnieszka Adamczewska – Transport Administrator – £547

5

2 03 Yello!
8
Please recycle this magazine responsibly CBP013605 or scan here
10
16
14

Size does matter

It could ensure we’re even more successful

Acampaign to raise awareness about parcel size will help us improve revenue and keep our business thriving.

New ‘recruits’ have arrived at sites in the shape of two large cardboard cut-outs, ‘briefed’ with the job of making colleagues think twice about parcel size.

Each time we fail to scan an item that could be oversized, we miss out on an

average of 24p in revenue. Multiply that by the number of sites across the business and it’s money we can easily save.

Head of Operational Support Richard Wenham who noticed parcels weren’t being check-weighed on his trips to sites. So he alerted our Marketing Team of Amy Britton and Lucy Oakes who came up with a Make Measuring Matter campaign to drive home the Every Scan Counts message.

“Our customers have agreed to pay higher prices when sending large parcels, but if we don’t check the parcel’s length and weight we can’t charge them the correct amount,” says Amy.

The two new visible ‘recruits’ will be placed in

colleagues that the length and weight of what they’re handling really does matter.

Two-metre-long tape measure stickers have also been created to go on or near sorting machines to give teams an at-aglance way of checking a parcel’s length.

to explain how awareness of correct measuring could boost our revenue.

Richard, who is targeting a 100% checkweigh performance now the campaign is fully rolled out, says: “As this year unfolds it’s important that this remains at the forefront of our minds. That’s why Amy and Lucy have created these brilliant eye-catching materials.”

Lucy says: “The visuals are fun, friendly and easy to follow. We know it’s an extra step for people but if it protects revenue and jobs it has to be a good thing.”

A pleasure to measure 1

2 3 4 5

Barcode facing upwards: The parcel barcode should face the cameras as it goes through the check-weigh machine.

One parcel at a time: Only one parcel should go through the check-weigh machine at a time.

Missing barcode: If a parcel is missing a barcode or is damaged, contact the customer.

Alternative Collection Location: Ensure customers with Alternative Collection Location have it set up in Opsys.

Share process: Make sure everyone in the team knows the process and that it’s being followed at all times.

Yello! 04
Amy Britton Lucy Oakes

BENJI’S LESSON TO US ALL

Driver’s legacy lives on

05 Yello!
When Benji Miller hooted his lorry’s Bristol
depot Administrator Sarah Evans Bulk
Driver
“He lit the whole place up. He was always singing Motown or reggae and was genuinely loved by everyone privileged to have met him”
Sarah Evans Administrator

EFFICIENT. DELIVERY. PINP INT.

Three words that are about to change our business for good

Anew partnership making the even more of a personal experience is now the star of its very own movie premiere.

The slick fast-moving video is part of a campaign to encourage customers to switch to what3words, a system that uses global coordinates to convert postcodes and addresses into precise three-word locations.

That will mean drivers enjoying pinpoint accurate front-door or dropsaving time and cutting down on their non or missed deliveries.

Regular customers have already made the switch by updating their accounts with their chosen three words on the DHL app – and the two-minute trailer will raise awareness further.

The video, available on our website, Instagram, YouTube channels and Smart Connect, will help raise awareness among customers yet to make the change.

Head of Product Tracy Hodges says: “What3words is growing in popularity all the time, and they were looking for a carrier partner with global reach, so we were a perfect match.

“We sometimes have issues with delivery addresses and we’re always looking to improve our service to customers and make our drivers’ lives easier, so this made sense.”

The what3words model has proved a huge success because it doesn’t rely on postcodes that can be vague, and is totally unique to the individual parcel sender or receiver.

words that correspond to a three metresquare area at their property – usually their front door or porch – using their

Tracy adds: “Customers can also

“Sometimes our drivers arrive at building sites and new builds and spend valuable time looking for the correct service will end that.”

The what3words model, launched in 2013, is used by nearly nine out of 10 police,

critical to the UK’s emergency response.

Tracy says: “Because the three words never change once you’ve set them, unless your circumstances do or you

Yello! 06
Don’t try this at home Trials rider Ali Clarkson goes above and beyond

Welcome to Hollywood… well almost!

Excuse Ryan Poole if he has a faraway look in his eyes, but our Operational Support Manager might be dreaming of a sun-soaked life in California.

He’s just back from a stint behind what3words video… but Hollywood it

Instead Ryan, who works in Network Operations Support at Ryton, was despatched to a rain-soaked Glasgow

He was on hand to ensure the equipment and the video’s stars were in the right place at the right time smoothly and without a hiccup. tracking a DHL parcel’s journey clogged streets to a romantic destination, went without a hitch thanks to Ryan and the crew.

“I’ve never been involved in anything ‘Hollywood’ like this before so it was a

my normal working day,” says Ryan.

to make sure their kit, the DHL liveried electric van and other key aspects of the three-day shoot were all sorted.

Professional trials rider Ali Clarkson played the role of a DHL delivery driver racing against the clock and a parcel of the day on time.

But this was an unusual route to an even more unusual delivery destination on YouTube. Simply type in

Ryan adds: “I enjoyed my stint as a runner but Tarantino needn’t worry.”

Scan

Easier!

Customers can now add what3words at checkout to specify exactly where they want their deliveries to go. Once entered at checkout, the what3words address is then passed on to us so our drivers

destinations with ease – no matter how hard they

07 Yello!
“An accurate and reliable address is what our partnership with DHL is all about. Now goods arrive exactly where they need to
Chris Sheldrick,
to watch the video
here

True Brit!

Move over Bradley Wiggins, Tanni Grey-Thompson, Sarah Storey and Laura Kenny, there’s a new gold medallist on the rostrum now – and she’s one of our own.

After just two years playing the sport, Administrator Helen Thompson was

Wheelchair Rugby World Cup in Paris –and returned with a winner’s medal.

For Thames Valley-based Helen, with and supervisor, it was a dream come true. “I couldn’t believe it when I got the call, especially as I was in the same

squad as players younger and far more experienced than me.”

wheelchair rugby Paralympic gold medallist Kylie Grimes MBE in the eightpinch myself. I was playing next to such inspirational people, but reminded myself I’d worked incredibly hard to get there.”

The Berkshire Banshees star’s hard work, Passion and Can Do dedication was tested to the limit in the run-up to the event as she juggled a gruelling training schedule with work.

multiple sclerosis – a lifelong condition

“I had four long evening training sessions

Stoke Mandeville and Reading.

“It was exhausting being back in work early the next morning. I had to push myself to get better while not

no one noticed me yawning.”

Helen, who still has her original battered wheelchair, adds: “Driving and playing on top of my day job made it hard but singing the anthem with the gold medal in hand made it all worthwhile.”

Little things mean a lot

Aseries

of changes designed to make our colleagues’ lives easier when they’re working or on their breaks are coming to EVERY SITE soon.

One of the most common comments in the Employee Opinion Survey feedback was that you want good working facilities when you’re at work.

And often it’s the little things that are the most annoying, so making sure there’s toilet roll, and somewhere to make a cup of tea or even to sit and relax are crucial.

That’s the view of CEO Peter Fuller, who is working with his Executive Board and Global HR, and Global First Choice to compile a site-by-

site checklist to ensure all the basic requirements are met.

The review will also look at working conditions after the survey revealed colleagues felt our sick pay, maternity and didn’t quite measure up.

Peter says: “This will be complete by the end of the year because the Executive Board and I recognise there are always ways we can improve to make DHL Parcel UK an even better place to work.”

Yello! 08
Brew time Sometimes a cuppa
World Cup winner! and passion
Watch Peter’s EOS video here

Don’t tell my husband!

09 Yello!
W
hen Karen Alexander
Runcorn UK
Missing
Mail warehouse
Sorter
Mail
Karen’s golden tribute to eagle-eyed colleagues
Relieved
Easton “It’s amazing to work with such a kind-hearted group of people who really look out for you” THE SOCIAL WALL GIVEN THE WALL A WHIRL?
Regional Sortation Manager Danielle
snap Supervisor Karen Jones gets Employee of the Month award from Ops Manager Lewis Ellis. Pic
Great Scott Scott Mears shared this wonderful sunrise shot from Exeter Sam’s
by Sam Blake

Marie’s the NAME…

… driving’s the game. And she’s in her element the second she swops her little Fiat 500 for an articulated lorry

Sport, gardening, travel and her Border Terrier Ozzy are all consuming passions for self-confessed people fan and chatterbox Marie French

She could talk about her various jobs, from looking after City of London Police horses to a spell as a dental practice manager, until the cows come home.

“I did my HGV licence when I was 21 and used to drive police horses around London to mutual aid events as a civilian groom HGV driver, but then I drifted into another area of work,” she says.

After six years in the dental sector, which ended in redundancy after the Covid pandemic, Marie returned to eightwheel tipping and got an opportunity to

take one of the British Touring Car teams to an event in Scotland.

“I love cars so when they asked if I could drive some to this event with them, I jumped at the chance,” she says.

“It was on the long drive back to Kent from Scotland that it hit me how much I absolutely love driving lorries, especially artics, and I haven’t looked back since.”

Marie’s rig: 44- tonne 50ft PAYLOAD

16ft

TALL LONG

– the length of a fully formed adult blue whale

– the height of (neck and all!)

– the equivalent of seven fully grown male African elephants

Yello! 10

So after a stint doing agency work

She applied immediately and carried Basildon site, and is now one of nine women artic drivers

Double-take

After looking after international car for a year, Marie was shocked and chat and ask them how they are and if inspire one woman to give it a try, then

type in code DHL15 for a 15% discount on all Auto Finesse cleaning and valeting products.

Doughnuts and a smile!

Amazing

“I met Marie a year ago and she quickly proved she was as capable as her male counterparts. She handles tight manoeuvres outside our factory with ease. We’ve built an excellent rapport over the months… of course the odd box of doughnuts she brings is always welcome! Even when Marie’s had a hard day, she remains assiduous in her work and a toot of her horn announces her arrival, and her happy demeanour and big smile brighten up the day. I hope she’s on our route for a long time

with anything. Marie’s an excellent representative for DHL. Her work ethic is admirable and I hope she’ll inspire other women to break into the maledominated sector of HGV driving.”

Me again! Marie always gets a warm welcome from regular customers
11 Yello!
Boxing clever Dedicated Marie delivers with a smile

GREECE IS THE WORD

Changing young lives

The answer’s simple, says – you can’t have one without the other.

Two colleagues who took that UK have been rewarded with a trip to Greece in the latest Parcel Connect Sales Awards. and have both overcome environment to generate the most European road shipments

separation between our Sales teams and our Operations teams is narrowing all the time. It’s important to see the two work

“A good relationship means them working together to win new contracts and strengthen international services we’re unveiling this year will help with that. It’s going to be a big year.”

“Ischool then it was worth every minute.”

WANT TO PLAY

across Europe.

GoTeach programme.

Our

John

young people in schools around the UK. an air hostess when she was at school, chatted with Year 10 and 11 children about their options. “The school was in don’t necessarily get the greatest opportunities, so it was great to visit

On a broader level, the GoTeach sessions championed by

write CVs to the best interviews, with students

The programme, run by the DHL UK all divisions support GoTeach 777 times in 2022 across 200 activities’ – and DHL Parcel UK colleagues.

what you do and have a story to tell about how you got into DHL, the students are

During her visit, Daisy shared case on to do well even though they didn’t

Thanks to and supporting Daisy, as well as Tracy Hodges, who is also the school’s GoTeach champion.

Yello! 12
Pink, Thomas Martin, Sanchez McBean, Emily Cooper, Paul Tandy and Paul Stewart
Go to
13 Yello!
T10 WEEKS Painstaking Moving-in date… 10 weeks and counting countdown
Simon Fokes, Senior Project Manager
Exciting Not long now Moving-in day will be here before we know it out more at:
Head
of Operational Support Richard Wenham

Life’s beginning at 50 for Lloyd

Life has been a bit of a whirlwind for Lloyd Hadland – who is rewriting the rulebook to prove that the fun actually starts when you’re about to hit 50.

In the past six months the 49-yearold has become a grandad, changed jobs within DHL and got married… on a tropical island!

First came the arrival of a “pride and joy” grandchild born to his 24-year-old daughter, which led to the second big change… when he and his long-term girlfriend Sonia tied the knot in Jamaica.

Successfully

“When the baby came, we decided that after 17 years we needed to make things a little more permanent in case anything happened to us,” he says.

of 16 guests to Runaway Bay where the ceremony was performed on sundrenched golden sands.

Sonia used to work for DHL until 2007 and successfully recommended Lloyd for a job in UK Mail, before promptly leaving two weeks later.

“That was probably for the best,” jokes Lloyd. “Seriously, though, it would have

This January saw Lloyd join our Excellence team, part of our HR function, as a facilitator.

He says: “I’m really loving the new role

Five Minutes with…

and the many opportunities that the next 12 months will bring.

Rising stars

Programme so every colleague can discover more about our business.”

And he adds: This year we’re inviting managers, supervisors and rising stars on a journey to become leaders of the future by guiding them through the CEM Supervisory Academy.”

Ryton-based Linehaul Night Driver Roberto Nicoletti

How long have you worked at DHL?

Nearly four years. I’m from a small place in southern Brazil called Santa Catarina. I left there and worked in Portugal, Italy and Germany and then some of our competitors in south London before joining the Croydon site. I only wish I’d joined earlier. Why’s that?

Everyone in the business is so friendly and they all share the same values. My boss when I was at Croydon (Peter Whittaker, now at

Sittingbourne) was amazing and gave me my break. I’m so grateful to him for welcoming me to one of the biggest logistics companies in the world. Why did you leave?

My wife Elisandra and I needed a change and wanted to buy a home but everything was so expensive in London, so I thought about moving jobs within the business. That’s the beauty of working for DHL. There’s scope to progress your career

Where did you end up?

We moved to Ryton last year and bought a house. Elisandra

got a job as a Despatch Clerk at Ryton and she loves it. She won the Employee of the Month award soon after so things are looking really good for us both career and home-wise. The best thing about your job? It’s got to be the people. Everyone is always as one and has each other’s back.

places around Europe but never anywhere like this, where managers and their teams work together with pride. You’re Brazilian with Italian ancestors and love England.

So what’s your footie team?

I have a Brazilian heart, Italian blood and an English soul, but when it comes down to football it would always be Brazil, the inventors of the beautiful game. Are your wandering days over now? feel really settled, love our jobs and the people we work with. And as we’ve seen there’s huge scope to move location or roles within the business, so career progression is very much encouraged at DHL. Who knows where we’ll be in 10 years?

Yello! 14
Best beach buddies Lloyd and his Caribbean queen soak up the sun

People

Head of Engagement, Compensation and Lauren Mintrim’s recipe for our teams’ success

Ifyou have highly engaged colleagues then high business performance usually believes in rewarding and recognising our people as part of her role as Head of

As

One, Can Do

, Passion and Right First Time becoming engrained into our culture.

It’s something Lauren puts down to the fact that more and more colleagues which covers our company’s history, values and what it means to be part of a truly global organisation.

Then there’s our Employee of the Year initiative, which recognises and rewards those colleagues who’ve gone above and beyond in their role.

a year ago, Lauren’s been focusing on listening to colleagues’ feedback by visiting sites across our network and Great Place to Work.

“I wasn’t honestly expecting to achieve result of our colleagues’ feedback.

“It’s truly amazing! And our response went up in 2022 too. It’s fair to say some

last year but overall the results are do better this year.

“What underpins this is the focus on continuous improvement, which is why sharing your feedback and having your only way we will continue to improve.”

“Over the last year we’ve seen the launch of Parcel Perks

wellbeing support, including Aviva Wellbeing and Digital GP.

The Employee Assistance Programme has been a really important tool to support colleague wellbeing, and the addition of free counselling sessions has meant colleagues have professional advice available 24/7, 365 days a year.

“Smart Connect has been a huge success since launching last April as it helps us communicate with all our colleagues, regardless of whether they have a company email address. This means we can move away from relying on email communications.

“Not only is it great to share news stories and provide useful information

it is celebrating business performance, recognising colleagues or most recently seeing colleagues share of our Wellbeing Day.

Lauren’s likes

Best holiday: Disneyland Florida. The happiest, most magical place on Earth.

Love Actually because Christmas is the best. I love Pursuit of Happyness for its message about thriving despite

How do you relax? Going to the gym or walking my cockapoo Barney.

On page 8 you can read about how we’re further improving some of our

Look out for updates over the coming months as Lauren and her team work because you’re what keeps the heart of DHL beating strong. PLEASE CONTACT

Smart Connect – Charlotte Bowler Parcel Perks – Dawn Deeley

15 Yello!

GLORY GUNNING FOR

Title-chasing team have sights set on Europe

On the rare occasion there’s a problem at one of our newest sites, Site Manager Peter Whittaker pauses and asks himself: “What would Mikel do?.”

Since moving to a new 73,000 sq ft home, our Sittingbourne team have powered through “a turbulent year” – caused by driver shortages – more easily than they might have done before.

Even the twin pressures of Peak, and colleagues returning home to the European mainland, couldn’t

That’s down to the sporting mindset of Peter, a lifelong Arsenal fan whose side are currently taking the Premier League by storm under boss Mikel Arteta. The Gunners season ticket holder, who watched

every game in the team’s double-winning campaign managing a football team.

Get stuck in

knowing what makes every person tick in his happy and healthy squad is the secret to site success.

But unlike touchline terror Arteta, Peter insists he’s calm in the warehouse and more than happy to roll up his sleeves and get stuck in with the team when the going gets tough.

The football coach, who has led a string of Herne Bay FC age groups, says much of his management

Yello! 16
Back of the net Forget 3-5-2, the Kent Winning formation Peter spells out his tactics to get Sittingbourne into Europe

“This is such an enjoyable place to work. I’ve been made welcome and part of the team from day one. Our ethos of Can Do, Right First Time, As One and Passion runs through all positions whatever the workload, peak or otherwise. I really appreciate and value the sense of camaraderie across all job roles at Sittingbourne and get the job done.”

philosophy comes straight from the ethos of the beautiful game. “Building a great team is all about being aware of your people’s strengths and weaknesses, knowing if they need an arm round their shoulder or a word in their ear.

“It’s been a turbulent year since we moved for reasons organised, tidy operation, we’ve handled any curve balls.”

Key strengths

The extra space and improved facilities – lockers, toilets, team room and even a pool table – meant handling extra volume was easier as parcels could be located quicker because “if you could see it, you could deal with it”.

That was a lifesaver with around 65 routes and the huge jump in volume during the last Peak. Peter says: “The business moved fast to help us with resource by taking on some employee drivers and that has really helped. Despite the challenges, morale is good and I

“To stick with the football example, I know my team’s strengths in every area and that if the going gets tough they’ll all work for each other to get us through.”

Just like his beloved Arsenal, Peter is targeting Europe. “We’d been getting business from Germany, Holland and Spain in 2022 and that’s only seen a slight downturn. So as things improve we want to become more of a hub for imported parcels from mainland Europe.”

17 Yello!
Karl Mount, Medway Day Bulk Driver
Joe
Hodges, PM Operations Supervisor
“It’s a great place to work because of the close relationships between everyone, including the van drivers. If you have problems they get solved. It feels good to go to work every day.”

Charity begins... at our sites

You’re tree-mendous

Children seeking shelter from traumatic and abusive home lives were given a huge boost – thanks to the kindness of colleagues at DHL sites.

Your generosity brought light to the lives of some of the 20,000 youngsters

sanctuary in refuges every year.

Our Ryton and Milton Keynes sites worked with charity KidsOut, which

refuge in the UK with a Christmas Toy Box and supported more than 12,000 children sheltering in safe houses.

Direct Sales Executive Sidra Mahmood, Ivett Fecske-Kereszt, HR Co-ordinator South, and Linda Rowlinson, our National Accounts and Digital Manager, coordinated boot-loads of toys sent on to the appeal after being left under a Wishing Tree.

Just “phenomenal”

Colleagues at our sites around the country showed just how much they care – and left a seasoned charity campaigner almost lost for words.

Phil Brown, Site Manager at Basildon, was worried the economy might dent his annual DHL collection for Great Ormond Street Hospital, but big-hearted DHL stars still stepped up to bring a smile to the faces of hundreds of poorly children.

Phil, who has organised the gift wondered what the uptake would be but DHL colleagues surpassed expectations.

thought, time and money invested from all corners and functions of the network.”

More sites are getting involved and this year our Ryton hub surpassed themselves by donating a board-table of

gifts (above), and raised nearly £2,000 in local hospital’s neonatal unit.

– toys, cosmetics and other donations.

a huge part of Peak preparations at Basildon. Although it was scary managing the process during the most challenging

Linda says: “This was our second year,

would be great if every site joined next year. Everyone gets excited when the Wishing Tree goes up and some take a tag, buy a gift and then go back for more.”

“The children were delighted with the gifts they received and were very grateful. You helped to keep the Christmas magic alive” Refuge worker

“Wow! How did Santa know we are here!”

“My child came to the refuge with nothing. Even their favourite toy was left behind but now she has another favourite toy” Mum in refuge

Yello! 18
Pressie time Your donations from across the DHL Parcel UK network ensured every child got a gift, thanks to Phil… and Santa Boot-iful Linda Rowlinson gets ready for a toy mercy run to the charity Goodies galore OurRyton Hub’s generous donation

peoplePride in our

Celebrating our loyal long-servers in style

dealing with general account queries. worked in Parcel Claims, liaising with client reports. “It was an interesting the business a lot of money.”

Slick

It’s not always what you know…

There aren’t many things that Maxine Kelly doesn’t know about the business – but if she’s stuck, she usually knows who to ask.

been part of both UK Mail and DHL Parcel UK for almost 30 years – along with making some great friends and meeting interesting people.

“There’s no substitute for experience,” says Maxine, who is now Onboarding Team Leader for a UKMCC unit looking after new and linked accounts and

Long-servers

25 years

Neil O’Donoghue Manchester

Ricky Freeman Leicester – Syncreon

20 years

John Graham IT

Habib Ali Docklands

15 years

Anna Zerbok Leeds

Peter Krohn

Frederick Ayetey Milton Keynes

Lloyd Hadland Ryton

Keen cinema-goer Maxine, who also enjoys eating out and looking after her grandson, is part of a small but extremely slick UKMCC operation of close-knit people – four in Operations, three on the Commercial side and six in Sales – that look after our three sort centres.

She says: “Working in Mail is extremely busy and stressful at times, as we need to

partners on schedule and on time.

“My knowledge in Parcels has answer, I’ll usually know someone in the network who does.” the years, but it’s always been a great place to work, with good people, and I’m sure it always will be.”

10 years

Abdirizak Omar Docklands

Michael Donnelly Manchester

Stanley Sutheran Teesside

Katie Thorpe Sittingbourne

Neil Hatton Medway

Ben Street Milton Keynes

19 Yello!
“There’s been a lot of changes over the years, but it’s always been a great place to work, with good people”
Maxine Kelly
Bubbly CEO Peter Fuller Employee of the Year Awards

Win!

The must-have gadget of the year, the Ninja AF100UK makes light work of snacks and meals, from perfect chips with little or no oil. Air Fry, roast, reheat or dehydrate to create delicious mains or reheat leftover pizza. You can even dehydrate fruit and herbs and veg to make crisps!

To be in with a chance, send your name and the missing word in the phrase Every Scan xxxxxx on p4 to:

yello_ecsuk@dhl.com or text 07860 021367

BE IN IT TO WIN IT!

your answer and your name to yello_ecsuk@dhl.com or text 07860 021367

CLOSING DATE: 31 May 2023

FATIMA’S FIRST IMPRESSIONS

placement at Ryton… and here’s what she took away. “DHL is a place of opportunity and learning. Everyone was so polite and kind and it’s a very friendly work environment, full of quite complicated, but had great support. The culture was lovely.

Just for fun – can you between these two pictures?

KING KIELY’S IN POLE

Adam Kiely’s Inter Row Z have a slender lead as the DHL Fantasy Footie League moves into the run-in. But watch out for Alex Carbott who has climbed quietly from seventh to third. It’s all to play for at the top!

1 1815

2 PAUL STEWART 1811

3 ALEX CARBOTT 1805

4 JOE COOPER 1789

5 BAZZA J 1773

6 1758

7 CHAD WAVY 1753

=8 1733

=8 1733

9 1729

and conditions: Entry to our competition is free. To enter, you must be a DHL Parcel UK colleague. You can only
collect your details, name,
Terms
We
Congratulations to Megan Hill based in Carlisle who won a two-night getaway break of her choice in last edition’s competition

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