Auckland Today Magazine 108 by Academy Group

Issue 108 | September/October 2014

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The real deal Down to earth investment advice from Propellor Propertyâ&#x20AC;&#x2122;s Nikki Connors

What business wants from the elected

Industry advocates deliver their Election 2014 wish list

All for one

Getting people to buy into a good idea

Two double passes to give away to TOTEM by Cirque du Soleil on pg 13

Embracing the cloud Adapting to the changing digital landscape Tick tock Get tech smart and save 60 minutes a day Christmas special Preparing yourself for the silly season

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Issue 108 September/October 2014

In this issue...

Cover image taken by Sara Orme

Viewpoints

Features

In Business

6 The PM’s Desk

22 Auckland Export Awards

John Key on why this election is crucial

13 What business wants from the elected

6 Finance

Industry advocates deliver their Election 2014 wish list

Martin Fraser-Allen on what the election might mean for financial markets

14 Guiding business to businesses

7 Management

Helping technology start-ups punch above their weight in the noisy world of online marketing

Business consultant Kevin Vincent explains why innovation is the key to competitive advantage

7 Politics Auckland Today

Issue 108

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8 Business growth Martz Witty on how growing, while very rewarding, can suck the life out of you if you’re not ready for it

MEDIA CONSULTANTS

Rob Cochrane Annie Scott-Williams Chris Graves Mogens Petersen

60 Marine, Boating and Fishing

15 Sustainability’s new front line

70 Timber

Sue Brown from NZ Clean Energy says cheap solar panels aren’t the answer

Auckland’s War Memorial Museum is a class example of a corporate entity consciously working hard to achieve a sustainable existence

71 Goods and Services

10 Online Website specialist Suzanne Carter’s simple tips to improve your homepage

12 Working life Jane Cowan-Harris from WorkSpace IQ on how your chair matters more than you think

How Elite Polymers takes ideas and turns them into working components and products

Using crowdfunding to get people to buy into a good idea

72 Plumbing

16 Embracing the cloud Adapting to the changing digital landscape

17 Tick tock

Find out what’s on near you

Smart and simple ways technology can give you 60 more minutes a day

18 The real deal Propellor Property Investments principal Nikki Connors delivers investment advice that’s down to earth

20 lifestyles

Auckland Christmas special fold out

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Whether you’re at home in Auckland or lounging around your bach anywhere in the country, finding a qualified Master Plumber doesn’t have to be a headache

75 Interior Design Working hand in hand with architects and their clients, Trinity Interior Design creates beautiful homes that are well designed and functional

78 Architecture Outline Design specialise in creating inspiring and motivating workspaces

82 Focus How your company can help fight a killer disease with the New Zealand Breast Cancer Foundation. Scott PHS, TyreLAND Auckland and Thompson Memorials

88 Hospitality

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Portofino Viaduct, O’Connell Street Bistro and Cake Concepts

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90 Transport and Motoring

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Delivering New Zealand’s favourite car with super service to boot are Auckland City Toyota and North Shore Toyota

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16 All for one

12 Events diary

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10 Sustainability

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Two double passes to give away to TOTEM by Cirque du Soleil on pg 13

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32 Property and Construction

Business coach Leigh Paulden says if your bottom line is not growing, then your strategy is wrong

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Warren Wilks Akash Sandhu Evelyn Gray AJ Norton Mariska DuPreez Melissa Sinclair Clive Greenwood

David Shearer explains just how dumb smart meters really are

ExportNZ Auckland’s campaign, Hooked on Export, celebrates our exporters in their quest to boost exports from 30 percent to 40 percent of GDP by 2025

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Viewpoints | The PM’s Desk/Finance

What the election might mean for financial markets

Decision day

Martin Fraser-Allen is an adviser at Craigs Investment Partners. Visit www.craigsip.com

By Rt Hon John Key, Prime Minister

There are only a few short weeks until election day on September 20. At that time, New Zealanders will have a clear choice about who their next government will be. During the last six years, the National-led Government has guided the country through the worst of the global financial crisis and the Canterbury earthquakes. We are about to post a Budget surplus for the first time, after inheriting a decade of deficits from the previous Labour Government. We have got a lid on government spending, the economy is creating jobs, net migration has turned around, the regions are doing well and there is a general mood of optimism and confidence. That is certainly what I pick up as I travel around the country and talk to people. While people may not all agree with everything we have done, they know we have governed with the best interest of the country and its future at heart. So the election on September 20 is crucial. I don’t believe that New Zealanders will want to put the positive direction our country is moving in at risk. The choice is between a strong, stable, National-led Government that has shown itself able to navigate the uncertain economic times we live in, and an incoherent rabble of parties on the Left that includes Labour, the Greens, and Internet Mana. While current polling has National ahead of Labour, the polls don’t count for anything except as a guide. The election is not a straight National versus Labour race. It is a contest between National and its possible coalition partners, and the array of parties on the left I just mentioned.

From National’s perspective our job has only just started. We have a plan that is working for New Zealand’s future, and we want to continue implementing that plan. We want to build the strongest economy we can so we can provide the education, health and other public services New Zealanders want and expect. We are investing heavily in infrastructure, like roads, hospitals and schools. In the rapidly growing Auckland region, for example, we recently announced an investment of at least $350 million over the next four years to build as many as nine new schools and at least 130 new classrooms in the region. The plan involves living within our means, starting to pay off the debt we’ve accumulated as we’ve protected New Zealanders from the rough edges of the recession, generating more jobs, supporting families and rebuilding Christchurch. We want a New Zealand that is safe for families and communities, an education system that raises the achievement of all our young people, a better healthcare system for all, less welfare dependency, and an environment that is protected and enhanced. The recipe from Labour and the Greens is to massively increase public spending – which five weeks out from the election has already hit $28 billion over four years. The country can’t afford to do that, and it’s simply not sensible to promise such extravagance. So on September 20 New Zealanders have a chance to lock in National’s plan for another three years for higher wages, more jobs and better support for families. Our country is on the right track, and we don’t want to jeopardise that.

The countdown to the September 20 general election has well and truly started, with it now being talked about in terms of weeks, rather than months. Unsurprisingly, Bill English’s 2014 Budget seems to have hit the spot with voters. A number of polls have been released since then and the overwhelming takeaway from all of them has been rising support for National, at the expense of Labour and the Greens.

I can tell you I am completely focussed on the issues that matter to New Zealand families, businesses and communities.

Companies that might do well under a change of government include those with low regulatory risk, offshore earnings and those that would benefit from additional support for low and middle income earners (such as the retail sector). We would suggest

In the end, those core issues are things that touch and affect their daily lives. They can be as simple as grocery prices or the quality of their children’s education, to whether they can afford to buy a house.

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We believe the uncertainty created by the election can be mitigated by ensuring portfolios are diversified away from New Zealand, by holding Australian and global equities.

We expect the NZ dollar to peak in 2014, before showing some modest weakness over the next few years. Labour seems determined to speed up this process by using policy changes. Should they be elected, markets may take care of the currency falls for them, if The budget initiatives targeting families and they (or their potential coalition partners), are perceived to be less stable or higher risk than children have resonated with many of the swing voters. The prospect of the first surplus the current regime. in six years, a generally upbeat economic Ultimately, we do not believe growth in our tone and the hint of additional spending and economy will be significantly impacted by tax cuts in years to come has no doubt also the outcome of the election. While Labour played a part. is generally considered to be less friendly to National continues to lead the polls in terms the business community, we note that a number of their policies could be supportive of the highest party vote. However, under the Mixed Member Proportional (MMP) for growth, and for markets. electoral system, a victory is far from secure Compulsory KiwiSaver, for example, would for the incumbent leadership. be a positive for capital markets and it could Some political and market commentators even be argued that a capital gains tax would may have become a little too complacent impact shares less than rental property with regard to the potential uncertainty (because shares are less reliant on capital surrounding the election outcome and gains for their long term returns). A lower we remind investors that it remains finely path for interest rates and the currency would balanced. Regardless of political allegiances, also support some sectors. we recommend a cautious approach to Our advice to investors is that despite the election-sensitive sectors and a welldiversified portfolio to mitigate the range of polls, acknowledge the potential for a change outcomes that we could see later in the year. of government as well as the status quo, and position portfolios accordingly. In our view, the election remains a very close call and could go either way. While National would be the clear leader under a “first past the post” system, under MMP it is likely to be much closer. The impact of a surprise result from a minor party could have a significant impact on the final outcome. We believe it remains a much more tightly fought race than many people believe. The sector most sensitive to the election outcome is the electricity sector. Should National be re-elected, the status quo will continue. Under a Labour/Green regime, we could see significant change that would likely see downside to current share prices.

From time to time we see sideshow political issues given wide prominence in the media.

limiting exposures to companies which may face added regulatory scrutiny.

For Investment Advice please contact Martin Fraser-Allen, Investment Adviser at Craigs Investment Partners Christchurch branch, by phoning 03 964 3246 or visit www.craigsip.com for more information. Mark Lister is Head of Private Wealth Research at Craigs Investment Partners. His disclosure statement is available free of charge under his profile on www.craigsip.com. This column is general in nature and should not be regarded as specific investment advice.

Mole Hills “ Making out of Mountains ”

Viewpoints | Management/Politics

Innovation - the key to competitive advantage Kevin Vincent is a director of business improvement consultants Vincent and Nugent Limited. Visit www.vincentnugent.co.nz

Innovation must play a key role in New Zealand’s economic growth and our economic performance depends significantly on continuous improvement in productivity and outputs. Long term improvements in economic performance demand that firms develop an adaptive culture in which innovation features prominently. Many writers have defined innovation as the departure from a previous state, which may facilitate more effective resource allocation. Innovation takes on many forms. Innovation can be a thing such as a microchip or some other technological advance, or it could be a process and a model. Generally two kinds of innovations are recognised. These are product innovations and process innovations. Product innovation is a radical change in product characteristics that creates new products and may result in change to organisational goals and or production facilities. Product innovation can also be related to or applied to service organisations. That is, when a new service is created it is a service innovation.

It is an absolute requirement for tomorrow’s businesses today, and must be a constant activity in the quest for a truly sustainable competitive advantage. The scope of innovation is therefore broad. It can take place anywhere, by anyone, and in any aspect of our lives. It is all encompassing. Innovation does not occur instantaneously however, too often the innovative cycle – from idea to invention to diffusion – proceeds far more slowly than it should. Whenever innovation is delayed, opportunities to better the world are postponed. The dilemma for us is – if only we could accelerate the innovative process, we could enhance the lives of people everywhere, by transforming the speculative improvements of tomorrow into the innovative realities of today. Just as receptive markets are essential for innovation, so are the market makers, the entrepreneurs who bring new products to the multitudes. Every great innovation has its roots in the merger of a novel idea with the vision of a strong willed entrepreneur. Often, it is the entrepreneur that makes all the difference between an invention and an innovation.

Process innovation is an incremental change, Marketing is also fundamental to innovation. with improvements leading to a rigid, The importance of marketing often is efficient production system. overlooked by technologically oriented The distinction between product and inventors, who often become so absorbed process innovation is becoming blurred. in perfecting the subtle intricacies of their For example, banks using ATMs (automatic inventions that they lose sight of potential teller machines) primarily to replace tellers, users’ fundamental needs. a process innovation, but soon added new The creation of a ‘better mousetrap’ does not services, such as printing account statements assure its widespread acceptance. on demand, a product innovation. Among the external factors which influence Innovation is forward thinking; it is a firm’s propensity to innovate, none has a a look into the future beyond the more catalytic effect than competition. vehicle’s ‘headlights’. The race to be first to the marketplace with This is an expression taken from Gary a new idea, or with a creative improvement Hamal and CK Prahalad’s 1994 book to an existing product, has driven firms to Competing for the Future, which illustrates innovate at an ever more rapid rate. the importance of seeing and seizing the opportunistic future and getting there first, The answer is clear – successful companies ahead of competitors. have an innovative culture.

Kiwi smart meters: Plain dumb

David Shearer is the Labour Party spokesman for energy and foreign affairs

I’ve spent a lot of time during the past year listening to business, households and industry to find out what people want in a modern electricity market.

Kiwi households lost the opportunity to have greater control over their electricity use.

Along the way I’ve discovered some rather shocking truths. Like, New Zealand businesses and households have been recently fitted with some of the dumbest “smart meters” in the world.

Proper smart meters are also eco-friendly. By managing electricity throughout the day, the evening electricity peaks can be ironed out.

In Australia, the US and many countries in Europe, smart meters are on track to delivering their people a smart grid. In those countries, smart meters send information to consumers about their consumption in real time. People can see and modify, second by second, their electricity usage on a computer, TV or smart phone. The meters also “talk” to smart appliances – dishwashers, fridges – enabling households and businesses to programme appliances to switch on at night to take advantage of off-peak electricity times and save money.

And that’s simply because successive ministers including our current Minister of Energy Simon Bridges, didn’t set minimum standards.

That means less need to switch on expensive gas fired ‘peaker’ plants that put out more carbon emissions in order to meet evening demand. And it also means lower power prices, because electricity make bigger profits when electricity peaker plants are turned on. So, the winners here are power companies, not the consumers. They don’t want Kiwi businesses and households to use power intelligently or save power, because they lose when Kiwis conserve and manage their electricity more efficiently. Unfortunately, the government is on the side of the power companies. It’s a wasted opportunity for New Zealanders, and a wasted opportunity for the environment.

Overseas research has shown electricity consumption drops 5-15 percent once people Yes New Zealand’s dumb meters can be are on this system. retrofitted with a computer chip to make them smart, but: The problem is New Zealand’s meters lack the essential chip that makes smart • Some will need to be replaced entirely meters smart. • Some will need a visit by an accredited More than half of Kiwis now have a brainless electrician, costing a minimum of $150 new meter in their homes that feeds back • The majority will cost an electrician’s callout information every 30 minutes to power fee. companies, but provides them with little or no benefit. Putting the chip in from the beginning would have cost $20. Five years ago, Gerry Brownlee, then Energy Minister, boasted about the wonderful So our brand-new “smart meters” need smart future that lay ahead for electricity retrofitting already. consumers. The government knew this all along and At the time, the government was warned has done nothing. It’s backing the power it must regulate to ensure our meters were companies who are making record profits. smart. It chose to ignore that advice, it failed New Zealanders deserve a better to set minimum standards for the meters, electricity market. and -- unlike practically every other country in the rest of the world -- argued the market Australia, UK and most of the OECD have set minimum standards for smart meters. would take care of setting standards. They were wrong. The market didn’t deliver. As a result, more than one million

A Labour led Government will do the same so kiwi families and businesses benefit.

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Viewpoints | Business Growth/Tactics

Strategy drives revenue growth

Growth sucks

Martz Witty heads the Martz Group, aligning chartered accountancy with the creativity of business development. Visit www.martz.co.nz

Business growth can be huge fun and very rewarding. It can also suck big time if you’re not ready for it. One thing is certain – a business in dedicated and planned growth will suck cash like never before. This is why we see so many businesses fail during periods of extreme growth. They are not ready for the cash flow demands that will befall them. Investment in infrastructure, systems, additional stock, raw materials, staffing, capital plant, extended credit from debtors, the list is endless.

Leigh Paulden is a Gazelles Business and Executive coach who works with Auckland CEOs, senior management teams, boards and business owners that are serious about growth. Visit www.ssbg.co.nz

a tendency to see things for what they are – they look past unwritten rules and preconceptions. It’s very healthy for you and for your business!

What does strategy drive in a business? Revenue growth. The end - if your bottom line is not growing then your strategy is wrong.

Having the three scenarios documented isn’t enough – each of them needs to be for three years! Now the most common thing we hear screeched here is, “But I don’t know what’s happening next week, let alone next year, and as for three years you must be crazy!”

And if your company is not growing, or growing as fast as it should be, it is most likely time to revisit your company’s strategy. This decade, across the globe, strategy is the number one focus of high growth companies.

Well whilst it is true my crystal ball broke in the Canterbury earthquakes, the simple fact is that if you have the capacity models and financial inter-relationships built into projections correctly, you actually can plan for the future.

If your company is growing, but at a slow rate, was the growth rate the same as the price increase in this period?

The challenge is balancing all the complexities of strategy while keeping it coherent and Up front and planned growth begins with a simple. Strategy does not, and should not So now we have ‘break even’, ‘likely’ and ‘big dream which in turn blends to a vision once be complex, but it does have to reflect what bold goal’ projections prepared for three years you set deadlines and measurable outcomes. your company does best - this will then drive Put in place the appropriate planning (critical – no mean feat. But wait there’s more. the revenue growth. Strategy must also be success factors and known obstacles) and For each of these years, for each scenario, you adaptable to changing circumstances and then you’re ready for the most important part. need to have cash flow projections, profit and needs to encompass the values, the purpose and competencies of your company. Strategy, In planning for growth we typically find the loss projections, and balance most important part has the least time spent once clear and set, is something you need to sheet projections. on it. Namely - detailed and in-depth financial readdress on a regular basis. It is here that 80 percent of business stall and projections. We mean real projections – not High growth companies address their don’t achieve. just random numbers divided by 12 for the strategy on a quarterly basis to stay abreast months, but instead factual arithmetically Why all three? Well, the cash flow is obvious of constant change. The strategic meetings correct projections across three scenarios. and commonly prepared. Cash is the blood should be part of the monthly meeting, then of an organisation, without cash flow you’re These three are: quarterly strategic reviews and an annual dead in the water. Profit and losses are often • Break even strategic planning. prepared and equally necessary. • Likely • Big bold goal. Tied in with your projections you will need some capacity models; arithmetic examples that demonstrate the interlinked nature of aspects of your business.

Cash flow and profit are cousins, they are not direct siblings. You can make great profit but cash flow can be terrible.

Another crucial aspect of preparing a profit and loss is to plan for taxation payments For example, there’s no point suggesting sales due (which flow straight back out of the cash flow projections). will increase by 100 percent with no increase in staffing (depending on your business) – so Balance sheets can demonstrate the financial it’s imperative to know what all the interstructure and stability of a business. They relationships are. quickly show how solvent a business is, how Many is the case we find a client doesn’t really know all the inter-relationships – that’s equally okay as they are (relatively) easy to extrapolate. Just call in the right people to help with the job. Calling in people to help has another huge benefit – a second set of eyes. Sometimes inside a business a form of rose tinted spectacles appear. Outsiders have

geared (debt/equity) a business is (or needs to be) to achieve the planned growth. Balance sheets are a very interesting portal of insight into the financial infrastructure of your business. Equally it can let you know from whom you should borrow and for what term. Planned growth can be enormous fun and it doesn’t have to suck. Get the right people around you doing the right job.

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Strategy is an evolution, a concept summed up well by Jack Welsh, past CEO of General Electric who says strategy is not a lengthy action plan. “It’s the evolution of a central idea through continually changing circumstances.” Think of strategy as being like a river, it has to wind its way across flats and through valleys to get to the sea. So too does a company have to wind its way, with strategy continually changing as circumstances change. After all, the only constant in business is change. Understanding trends is part of the strategic thinking process when looking medium to long term. Companies also need to understand what significant changes in technology, distribution, product innovation, markets, consumer, their customers, social, regulatory, environmental trends can impact the business.

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Strategy is not an action plan

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SWOT is not an executive tool The SWOT process, used traditionally in strategic planning, does give some clarity to executives but tends to keep the focus too narrow and short term for today’s fast paced world. SWOT however, is an excellent tool for gathering ideas and input from middle managers. SWOT can be a trap that pulls executives into operational issues, distracting them from the much bigger forces around the globe that can contribute to being blindsided. Last year, Management Research Group (MRG) did a global study evaluating the leadership practices and effectiveness of 60,000 managers and executives in 140+ countries and 26 industries. The leading observations were that a strategic approach was, on average, 10 times more important to the perception of effectiveness than other behaviours studied. It was twice as important as communication (the second most important behaviour) and almost 50 times more important than hands-on tactical performance. The MRG study found that: Strategic leaders take a broad, long-range approach to problem solving and decision making that involves objective analysis, thinking ahead, and planning. They are able to think in multiple timeframes, identifying what needs to be accomplished now; in six months; in a year and in three years, to achieve those goals. Strategic leadership is also about thinking systemically, being able to identify the impact of decisions on various segments of the business and on customers. Does your strategy need changing or tweaking to drive the revenue growth your organisation seeks? And an even bigger question - is your strategy exactly that, or is it simply an action plan, or worse, just a set of goals? Visit www. ssbg.co.nz to find further articles on defining and implementing your strategy.

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Viewpoints | Sustainability/Online

The cheap solar panel probably isn't best

How to improve your homepage

Sue Brown is CEO of New Zealand Clean Energy. Visit www.nzces.co.nz

The installation of PV (photovoltaic) panels onto New Zealand homes has become increasingly popular as people realise the value of turning daylight into electricity to reduce their power bill. New Zealand gets its fair share of sunshine hours, so it makes good sense to harness that power, and rapid advances in the technology have put solar power generation firmly within reach of many households. It will pay at this point to understand that PV panels will work where there’s daylight; unlike solar water heaters, they don’t need direct sun to make a significant contribution to reducing power bills. Many customers have found that they have been able to reduce their monthly power bill by a half or even better. This equates to a return on capital invested of at least twice the return of it sitting in a savings account, so it represents a smart use of capital. As with most fast growth industries, the category has attracted so many different potential suppliers that it’s difficult to know how to choose between their offerings. My clear view is that cheapest isn’t the best way to go, since you do get what you pay for. You are looking at equipment with a projected useful life of over 25 years, so it will pay to look well beyond the short-term attractiveness of a cheap price. Here are some things to look for: Familiar panel brands As a rule, big and familiar brands are the safest. These companies have reputations to safeguard and will be more willing to participate in a remedying conversation if

one is needed. You might get lucky with a cheaper, unknown panel but they often turn out to be more expensive in the long run. High quality inverter The inverter turns the DC power generated by the panels to the AC power that households require. It’s the heart of a good system. You’ll need one with a wide enough voltage range, with a low start-up voltage, to be able to accommodate the addition of more panels to your system if you decide to expand in the future. Reliable warranties The hardware in panels should be warranted for at least 10 years. Panels should be warranted to produce at least 80 percent of their performance after 25 years operation. They need to be able to work in New Zealand’s wide temperature range, so look for the ability to operate between at least -20C to +60C. A five year warranty on inverters is the norm. Local back-up to service all warranties is essential. Reputable installation There’s zero point in having the best hardware unless it’s attached to your home properly. All of New Zealand is subject to very high windloadings and some localities have to deal with extreme weather events like heavy snow, tornados or torrential rain from time to time, so having the correct fixings is key. Look for Warranties. Look for reputable installers with a good knowledge of building. Look for plenty of experience . Look for industry accreditations Reputable system suppliers and installers will be members of organisations like the Solar Energy Association of New Zealand (SEANZ) or the Australian Clean Energy Council. They have codes of conduct for members’ operations.

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Suzanne Carter is the business development manager for website development company Limelight Online. Visit www.limelightonline.co.nz

Most visitors to your website arrive via your homepage. They want to find what they are looking for and they want to do it quickly. This means that your homepage must be compelling enough to engage your visitor so that they explore your site, find what they need and then take the action that you want them to take. It might be as simple as calling you or subscribing to your newsletter. Perhaps you want them to make a booking or download a promotional code. It doesn’t matter what it is you want people to do. You just need to make sure they do it. To create that compelling first impression your website and your homepage have a big job on their hands. Don’t worry as help it at hand! How to make your homepage perform better Sliding banners These show images, usually at the top of the page, that rotate every couple of seconds. Make sure they are not moving too fast as this can be distracting. Even better, just show one static image and update this as and when needed. Add some compelling text and a call to action button to the banner and immediately convert your visitor. Navigation One of the purposes of a homepage is to facilitate navigation elsewhere on the site so the navigation area or menu bar must be easily found and be simple. Each page must be clearly titled so that visitors are not left trying to work out where to find the information they are looking for. De-clutter A lot of businesses believe they need to cram

their homepage with as much information as possible, but this only causes visitors to suffer from information overload. Keep it simple! Content This is one of the most critical aspects of website design. Content must be written to convey your message with maximum impact and minimal words. Use headings, sub heading and bullet points to make it easier to skip read. It’s not clever to use marketing lingo or industry specific language as it only serves to confuse. Design Keep the design simple and uncluttered. News Your website and in particular your homepage is about your customers and not about you. So unless your news/blog is anything but helpful to your website visitors then it should not be a prominent part of your homepage. It is fine to add news links in your footer and/or to create a separate News/Blog page found via the menu. Distractions Examples of distractions on your homepage are animation, pop-ups, advertising and sound. Don’t do it – it’s as simple as that! If you must have advertising then make sure ads are not placed prominently. Search If you have an e-commerce website, a real estate website or a site heavy on content, then it is very useful to have search functionality on your homepage. This enables visitors to quickly find what they are looking for. These tips are also relevant for all pages on your website. Your homepage is your shop window so make it a great experience for anyone visiting. If you do this then you will be increasing the performance of your homepage so that your business receives new enquiries and sales.

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Viewpoints | Working Life/Events Diary

Sitting down on the job? Then your chair matters

EVENTS DIARY

What’s happening on the business and entertainment front TUESDAY, SEPTEMBER 2

Jane Cowan-Harris heads WorkSpace IQ, a consultancy committed to intelligent workspace design. Visit www.workspaceiq.co.nz

Even if you use a sit-stand desk these days (and if you saw my article in the last issue, you’ll know I’m a fan) the reality is that if you work in an office, at some point you’ll have to spend time sitting down on the job.

Forget bells and whistles, look for levers and knobs

Without a chair that suits your body shape, you will very likely end up in pain - in your lower back, your shoulders, or in the neck and with this in mind, I want to emphasise the point that not all chairs are equal.

Seats which have a slide option offer even more versatility for people of differing heights

Form vs. function Search online for ‘office chairs’ and you will find a plethora of seating, from funky looking imported leather chairs to architectural chairs with rings; many of them seemingly very stylish. This is great if style is all you’re concerned with, but how many of these chairs would you actually want to sit in for 5-6 hours a day? This is the average time that office workers spend sitting each day, so unless you want people to start slowing down due to discomfort, or taking time off to visit the physio, the chiropractor or osteopath, it pays to buy a chair that fits both the type of work people do and their body shape. Like sit-stand desks, mesh chairs are also popular these days. However while they might look stylish and the mesh might be quite firm, check whether the people you are buying for need good low back support. These chairs generally lack lumbar support, which is bad news for anyone with low back pain. How to find the right chair Whether you’re looking for a chair for yourself or buying on behalf of your organisation, how do you find the right chair? Something that won’t cut off the circulation to your legs, cause back pain, or give you a numb bottom? Well, rather than leaving it solely in the hands of your suppliers, approach them armed with some helpful information. Give them an idea of what you (or your colleagues) do during the day. Let them know the size and shape of the people who will be using the chairs and whether or not different people will be using the same chair at different times.

On a positive note, there are many chairs offering more flexibility between users. Look for those with three levers that adjust seat height, seat angle and back angle. Even if it’s hard to spot at first, there should be some back height adjustment via a knob or a ratchet system set into the back stem.

Comfort is king If you want to be really comfortable, opt for a chair with a higher back. It gives more support and helps keep you sitting more upright (reducing the risk of back pain). Also, aim to find a chair with comfortable cushioning on the seat, not too firm. Although it’s important that people are encouraged to move, this ought to be because they realise the importance of moving regularly during the day rather than because their chair is so uncomfortable! If you have any older chairs in your office, be mindful that they will eventually wear out, becoming much thinner on the foam and resulting in a rather hard, uncomfortable seat. I remember one client who could feel the bolts in the bottom of their seat, and it was neither a comfortable nor productive experience! Looking for something different? If you really need something different, there are alternatives to the standard office chair. For example, there’s the Swopper seat (imagine a mushroom on a heavy duty spring), the Bambach saddle seat (great for people such as dentists, podiatrists, beauty therapists who have to lean over their clients) and occasionally the Swiss ball. However, after hearing about some people in the US whose Swiss balls burst, leaving them to fall straight onto their tail bones with some serious injuries, I would only recommend using them with caution and with no sharp objects in the vicinity! Ultimately, whichever type of chair you’re after, go armed with the knowledge that when it comes to sitting down on the job, no one size fits all; take your time, choose carefully and if in doubt, seek professional advice.

Business owners breakfast This event is for owners of small and medium size business owners who want to see their business grow and succeed. Come along to hear business expert Dr Mike Ashby or Ryan Castle discuss the four pillars of business growth: Get a life, get clear, get free and get help. Meet with other small businesses owners who face the same challenges as you and learn more about what The Icehouse offers kiwi businesses. To register, visit: www.theicehouse.co.nz

TUESDAY, SEPTEMBER 2 Develop your company through your people This Ice Cube business workshop will help you to identify and encourage your highest performers. This course, designed for owners and mangers, will teach you about the importance of creating conversations within your team and some rules of thumb for better people management to help staff reach their full potential. To register, visit: www.theicehouse.co.nz

MONDAY, SEPTEMBER 8 Change management If you are in charge of overseeing change in your job then it is important to know how you can get everyone on board. People have varying responses to change but it does not need to be a struggle. In this full day interactive course you will learn about the range of reactions to change, the change process and how people move through it, five strategies to lead people through change and more. To register, visit: www.minervalearning.co.nz

TUESDAY, SEPTEMBER 16 Nest Generation Directors evening workshop Fast track the development of your young and emerging director with the Institute of Directors Next Generation Directors workshop. The objective of this workshop is to build governance capability in a small

interactive environment. Participants will actively discuss case studies, with direct reference to one of the Four Pillars, in small groups with guidance from an experienced director. To register, visit: https: www.iod.org.nz

WEDNESDAY, SEPTEMBER 17, 18 Project NZ: The BIG Shift The Sustainable Business Network is hosting Project New Zealand: The Big Shift, a two day conference designed to inspire businesses to become sustainable for the environment and their community. Join leaders from around the world to explore the latest trends and identify tangible steps to transform your business and community. Participants will explore the latest global trends; look at model companies and practises to develop strategies and projects that will produce tangible results. To register, visit: www.sustainable.org.nz

WEDNESDAY, SEPTEMBER 17 Business shorts networking event This business networking event, hosted by Servcorp Auckland, features Dr. Paul Wood as the guest speaker, recently named as one of the top 10 TED Talks you need to see? There will be opportunities to network before and after the guest speaker so bring your cards and meet other business owners, entrepreneurs and professionals in a relaxed environment. Dr Paul will talk about: Running Scared or Making Waves: Combating Poor Workplace Performance. To register, visit: www.eventbrite.com.au

THURSDAY, OCTOBER 9 Triple One Care workplace first aid Do you need to complete a first aid certificate to fulfil legal workplace requirements or are you a workplace first aider? Then the Triple One Care’s Workplace First Aid course is for you. The course is active and scenario based, and consists of medical, environmental and trauma modules. It includes health and safety, and the recognition and treatment of a range of basic medical and trauma conditions. To register, visit: www.tripleonecare.co.nz

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News | Election 2014

What the business sector wants from the elected

Female entrepreneurs falling behind Entrepreneurship is on the rise in New Zealand, but females are getting left behind. According to a survey by recruitment company Regus, 82 percent of New Zealand business professionals reported an increase in all types of entrepreneurship in the past five years. However, the research reveals that businesses perceive there is a lack of growth when it comes to women in entrepreneurial roles – with only seven percent of respondents believing there has been an increase in female entrepreneurs.

BusinessNZ has released its manifesto for the 2014 election. Business Manifesto 2014 makes recommendations to all political parties on policies needed for growing enterprise. BusinessNZ chief executive Phil O’Reilly says “policies decided on at election time can have a big impact on the ability of business to provide plentiful jobs and high living standards for New Zealanders. “Business would like to see policies that allow for this outcome.” Recommendations from key business groupings – small business, high value manufacturing and services, digital business and regional business – show a lot of commonality, he says. “Policies for competitiveness are most needed.“

Education “Businesses want better outcomes from the education system. Many can’t find staff with the right skills. They want to see the education system focussed more on in-demand skills like technology, IT and engineering.”

Taxation “Tax is another competitiveness issue. New Zealand companies pay the highest real rate of corporate tax in the developed world, largely because our tax system is so effectively broad-based with few exemptions. “Businesses would like to see the nominal rate of corporate tax set much lower than the current 28 percent.”

for school leavers, automatic extensions of migrant work visas, soft loans to encourage innovation, and reducing the tax on Kiwisaver savings to 15 percent head the list. “Our businesses generate the employment and revenue that pay the taxes on which the government depends, and they deserve a positive policy environment,” EMA chief executive Kim Campbell says. “They should not be taken for granted.” The six manifesto policy areas are 1. Education and skills. 2. Innovation, research and development. 3. Local government consenting. 4. Small business growth. 5. Superannuation and business investment. 6. Retaining certain current policies. “Employers want schools to advise on the preparedness of school leavers for work by issuing them an Employment Readiness Certificate. They also want schools to help with a campaign that urges more students to take up a career in a trade,” Campbell says.

Businesses also sought specific policies to improve digital connectivity, resource management, seismic strengthening, water allocation and others, O’Reilly says.

• For government to underwrite a commercial annuity product.

• Reduce tax on Kiwisaver to 15 percent

Existing measures to be retained: • Comprehensive GST

“Kiwi businesses need to keep up to date with the pace that entrepreneurs are growing. They tend to have a great drive for innovation and thinking outside the box, so it’s in the company’s best interest to foster this type of culture. “A great method to cultivate and encourage workplace innovation is through flexible working. If you really put the trust into the employees, for them to take control of their work-life balance, it can help empower them to think big.” The research canvassed the views of more than 19,000 senior business people and owners in 98 countries. Other key findings: 35 percent of Kiwi respondents reported formal innovation programmes as a key innovation driver. 13 percent of New Zealand respondents believe they saw a rise among serial entrepreneurs. Globally, 78 percent reported an increase in entrepreneurship overall. Globally, 11 percent reported an increase in female entrepreneurship.

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• For experienced company directors to be appointed to small businesses with less liability than others

• Raise the age of eligibility for superannuation to 67 by 2023

The research also revealed the sectors which were identified as holding the richest potential for new business ideas - these were IT systems and software (75 percent), followed by consultancy and business services (36 percent) and travel/tourism (21 percent).

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Other measures sought:

Better overall regulation, including more flexible employment law, was a key need expressed, particularly by small business.

An overhaul of local government consenting processes, employment readiness certificates

“Businesses should be promoting all types of entrepreneurialism, particularly amongst

“They want local authorities to set standards for the time taken to issue resource and building consents, with unreasonable standards subject to judicial review.”

• Encourage small business mergers

The Employers and Manufacturers Association’s 2014 election manifesto has cited a six point election wish list it says is pragmatic and doable.

Regus NZ country manager, Nick Bradshaw says “This research shows that business perception is that entrepreneurialism is high and growing in New Zealand, but low amongst females. Whether that’s accurate or not is arguable however, it shows what businesses think.

“Business wants more investment in innovation and R&D by broadening and simplifying access to grants, accelerated depreciation, tax credits and by introducing soft loans as many other countries do.

Regulation

Six point business wish list

With more businesses realising the importance of nurturing innovative entrepreneurs in their business, or “intrapreneurs”, to help drive growth, the top strategies to foster innovation within the business include: mixing staff from different functions (51%), access to senior management (46%) and skills updating programs (44%). Giving staff the opportunity to work across locations or to their own schedules through flexible working was also highlighted as a key driver (37%).

women, in order to help turn things around and to foster innovation,” he says.

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News | Ideas

Guiding business to businesses “Instant gratification is not something business to business (B2B) marketers know much about,” says Sam Williams, partner at marketing consultancy Aamplify.

“In the B2C (business to consumer) world the sales cycle can be very short. A vendor points a motivated buyer to their website and the process ends with a purchase.” As a result, he says, a lot of the marketing tools and advice that is out there, such as Adwords and search engine optimisation for example, which are geared towards achieving this type of instant gratification. “The main thing the B2C marketer has to do is ensure their brand cuts through the very cluttered world of online advertising. But it’s very different for B2B businesses.”

So Sam’s launched the Streetwise Guide to Content Marketing website (www.streetwise. marketing) as a way of helping New Zealand B2B technology start-ups punch above their weight in the noisy world of online marketing.

Williams says the sales cycle for B2B business is typically months, not days, and as a result the type of information a business needs to communicate in order to convert a lead is more complex – and involved.

Williams uses the term ‘content marketing’ as shorthand to describe the full armoury of digital marketing tools businesses need to deploy to drive sales and lift brand visibility in an increasingly crowded market.

He says B2B marketers don’t often have the advantage of pitching their products or services to motivated buyers. “Before you get to the point of trying to convert people’s intent into purchase, B2B marketers first have to do the hard yards of raising awareness and interest amongst their prospective buyers.”

Content marketing, he says, is essentially a cost effective way for start-ups to gain a voice in the online world. “There is a lot of buzz around content marketing in the consumer space, but if you are a tech start-up with a cloud-based product that needs to be marketed to the wider world, there is not a lot of guidance out there.”

You can’t do the second before you do the first and that takes time. “You have to cultivate a relationship with your audience and help them scope the problem you are solving before you are able to rouse any purchasing intentions.

He says there is a fundamental difference between the business and consumer markets – one that has made it difficult for B2B businesses to take advantage of the new paradigm of online marketing.

“In some cases the audience may not know they even have a business problem that needs attention until you point it out.”

Get Traction Fast is a five step guide available via the Streetwise Guide to Content Marketing website

It’s a long term game and Williams has created a ‘how to’ guide to help start-ups understand some of the fundamental steps they need to take to develop their brand, get market traction and generate momentum. The good news is content marketing is a cost effective approach, he says. “It can be over 50 percent cheaper for a start-up launching offshore than traditional above-theline marketing. “As a B2B start-up there is a lot to learn about content marketing and how to apply it to help achieve the best results. “Unfortunately, unlike some B2C companies, in the B2B space you can’t simply start a

Facebook page and post videos of cute cats on your feed and expect that to create the type of connection you need with your key audience. “That said, one should never underestimate the marketing power of a cat.”

Breakfast seminar Aamplify is running a breakfast seminar on September 16 in Auckland called ‘Search Engine Marketing for B2B Leads and Sales’, which is basically all about content marketing and aligned to Streetwise Marketing. You can find out more information on the event landing page here: www.aamplify.co.nz/breakfast-seminar

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News | Local moves

Sustainability’s new front line By Laura Hall

Corporate sustainability is the buzz word among big businesses at the moment. Businesses that are sustainable are applauded and awarded accolades for it efforts, while those who disregard its impact on the environment are frowned upon.

The amount of renewable energy generated by the solar panels is equivalent to the power consumed by around eight average households, or approximately 60,000 kWh per annum. That’s generating enough power each day to light the exterior of the building by night. This has reduced the museums’ associated carbon emissions by at least 10 tonnes per annum.

Auckland’s War Memorial Museum has been an environment conscious organisation for many years, constantly making efforts to reduce its carbon emissions and impact on the environment.

The micro-inverter solar panels, held to the roof with weights which can withstand 200km/h winds, are located on the eastern and western side of the roof and do not exceed the parapet height in order to ensure the heritage character of the iconic building remains.

The Museum is an A class example of a corporate entity consciously working hard to achieve a sustainable existence. Its efforts are serving as a shining example to all other businesses about how to achieve a truly impressive level of sustainability.

The panels not only serve its highly practical use but are also an educational exhibition as well. Visitors are able to see the solar panel system in action, including how much power they are generating via a live monitoring screen, and online.

In June the museum installed 189 solar panels on its roof. The solar panel system is connected to the national electricity grid however, all the energy generated from the sun’s rays will be used onsite, reducing the Museum’s electricity bill and its carbon emissions footprint.

Auckland Museum director, Roy Clare says he is “extremely proud the museum has now added renewable energy to its sustainability efforts. It means every dollar not spent on energy usage can be spent connecting our collections and programmes with our visitors.

“Through our programmes onsite, online and beyond our walls, we look forward to encouraging engaging discussions on the topic.” The museum began monitoring its carbon footprint three years ago and in that time has reduced it carbon emissions by 50 percent, putting it well ahead of its projected sustainability targets. This means nearly 1,000 tonnes of carbon emissions are not entering the atmosphere every year due to its efforts. The savings were achieved through improvements in heating, ventilation and cooling systems in the building, which has cut consumption of natural gas by 63 percent and electricity by 36 percent. Other savings were made by recycling from the public and staff, and use of more energy efficient LED lighting.

The museum’s annual energy savings will exceed $400,000 by the year’s end. Cumulative savings over three years will near $900,000. These savings have been redirected into ensuring that the museum is able to align itself to the Auckland Plan and extend its reach to an ever increasing diverse Auckland audience. “The museum set ambitious sustainability goals back in 2010 and have pushed these goals higher year after year,” Roy says. “The opportunity for solar power opens up a whole new renewable energy chapter for the museum,” he says. “It enables us to take the next step towards our goal of ensuring environmental sustainability through adopting green building innovations.” Roy says he hopes the museums efforts will motivate other organisations and businesses to become more environmentally sustainable.

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News | Trends

All for one Do you have a great idea which could be the next big thing, but you don’t have the start-up costs to get it off the ground? Unfortunately a great idea and plenty of passion for it aren’t enough; turning your brainchild into a viable product needs cold hard cash because it won’t manifest out of pure brainpower alone. This is where crowdfunding comes in; asking friends, family and perfect strangers for money is the online fundraising realm people have got giddy about. In a nutshell, crowdfunding is a way of funding a project by raising funds online from individuals anywhere in the world who pledge or donate money. Its basically asking people to buy into a good idea. The process begins with a campaign, which could be non-profit, political, philanthropic, commercial or financial campaign. You market your idea through an online platform, such as KickStarter and the point is to create awareness to meet or exceed your funding target. If you’re lucky you could discover opportunities, including potential investors, expand your customer base and at the end of it turn your idea into reality. Whether you’re looking to market a cool gadget, raise funds for a school or a concert, crowdfunding projects are created by everyone from business owners, entrepreneurs, established companies, filmmakers, musicians and artists to designers, inventors and individuals.

By Davina Richards Think of crowdfunding as being a bit like platform you decide to use legally funds projects in New Zealand the TV show Dragons’ Den. You present your project or idea in front of an audience • There’s no such thing as too early. Get and enlighten them with a compelling working on your campaign before it even presentation. If you’re pitch is successful a goes live. Tell people about your upcoming dragon may offer their money, but if it doesn’t campaign - use social media, send out you don’t get a cent. emails, reach out to local media, key influencers and other organisations with Kickstarter and Indiegogo are two of the bigger networks. This way you have a world’s largest funding platforms. Kickstarter better chance of building funds and secure allows you to collect your funds only when a small community of supporters who may you reach 100 percent (they take a five be willing to donate or pledge as soon as percent fee if your campaign is successful), your campaign goes live whereas Indiegogo and New Zealand’s Givealittle let you collect the funds no matter • When launching your campaign, give how much you’ve raised. people the specifics. Explain what impact Crowdfunding requires organisation, discipline and a lot of hard work if you want to pull off a successful campaign, so proceed with caution. Statista.com states, as of February 2014, the success rate of fully funding a project on Kickstarter was just under 44 percent. There are no guarantees for campaigners or donators, but here are a few tips to give you a winning chance of success.

Crowdfunding check list

Research by IDC New Zealand indicates Kiwi businesses are being pragmatic and flexible regarding the cloud, mobile, social and big data. IDC’s recent Asia Pacific (excluding Japan) Cloud survey shows 100 percent of New Zealand organisations have a cloud budget forecast between now and 2016 and 79 percent believe that they are using two to five cloud services already.

– 2016 as a service and cloud-based business applications alike

• Barriers to the adoption of cloud are coming down. Security of information is still the number one concern to businesses (36 percent of businesses identify this as a top concern) followed by the technical constraints of legacy architecture (16 percent). IDC New Zealand research manager, Adam Dodds says the cloud is bringing the competitive landscape of Kiwi businesses closer than ever before. “All business sizes and industries are adopting to the opportunity of leveraging compute services provided from outside of their premises to create market and business operations opportunities.

The key differences between New Zealand and other countries is our neighbour’s alignment of people and processes to make the appropriate decisions regarding what cloud is best for what need.

“The challenge to all is how you untangle your legacy infrastructure and align your organisation (with people and processes) to adopt cloud appropriately.”

• Cloud adoption shows high levels of forecasted growth (+10 percent) across off-premises infrastructure between 2014

New Zealand has been making a name for itself when it comes to Kiwi innovation, so there’s no surprise Kiwis can support its own country’s businesses thanks to a new equity crowdfunding platform called Snowball Effect. Launched this April, Kiwi entrepreneurs and small to medium sized businesses can seek new capital, and access funding in exchange for equity. It provides them an opportunity to pitch their business ideas and growth plans to the public via a website portal, expanding the pool of potential investors while reducing the cost and complexity associated with raising funds. For more information, visit: www.snowballeffect.co.nz

• Rewards work. Although some people are happy to donate and expect nothing back, letting people know what rewards they will get for donating is a good incentive to attract contributions. Likewise, it encourages them to share your ideas with others. Rewards can be anything from a free gift, acknowledgement or concert tickets. You’re responsible for delivering rewards so remember to take into account delivery costs.

Popular crowdfunding websites: www.kickstarter.com www.indiegogo.com www.rockethub.com www.pledgeme.co.nz www.boosted.org.nz

Thinking of your approach to cloud do you actively manage the use of the cloud services by scaling up and scaling down your requirements to control costs

• The top two reasons for businesses going to the cloud are to reduce IT costs and to avoid investment in owning their own infrastructure

The 2014 cloud study covered 2,300 businesses reveals New Zealand to be in the top four countries in the APeJ region with regards to maturity of cloud adoption.

The survey’s key findings:

• Be sure to include your budget, your funding target and how long the campaign will run for. People contribute for different reasons: they have a connection to the person campaigning, they want to be a part of something, they’re seeking rewards or they want to support a worthwhile venture. Give people reasons why they should care: it’s almost all up to you to attract supporters and turn them into donations

• Ask yourself why you’re campaigning in the first place. You should have a good reason behind your idea, so think about why you’re asking for money and where the money will go. Plan how you want to present your story • Connect with your audience by producing a video – keep it short and to the point, in an exiting and rewarding way, and always and upload pictures. Tell a story and anticipate questions encourage people to sign up for email • Like when starting any kind of business, updates and to contribute research is crucial. Thousands of ideas • Care about your design. There’s nothing remain on crowdfunding platforms, so worse than clicking on a website to find there’s no excuse not to explore and get an that its design is ugly, impractical and idea of what else is already out there confusing. It’s the one thing that puts • Decide which platform is right for your people off instantly. Put your best design campaign; there are hundreds to choose forward and one which matches the from. Read the rules and make sure that the purpose of your campaign

Kiwi companies embrace the cloud New Zealand companies appear to be reacting well to the changing technological landscape.

your project could have, where the money goes, how people will benefit from it and what else they can do to help other than donate money

Crowdfunding Kiwi-style

The next step in cloud adoption IDC views the role of the CFO as critical in the next phase of cloud adoption. To move to a more optimised model, organisations need to be clear on the value of

16 September/October 2014 www.aucklandtoday.net.nz

Not at all - we tend to use more

Sometimes - we review our usage and spend on an intermitant basis

its business information and as such where it should sit (e.g. in a local hosted environment or in a Public Cloud). Equally, CFOs must evolve a mechanism for the governance of the use of cloud. Some 53 percent of New Zealand businesses are not tracking their use of the cloud, they are just using more. “CFOs appear to be the last to the table in the new world of cloud services. Only 32 percent of businesses feel that their financial governance is set up to manage, optimise and track the flexible consumptions models of cloud.” Budgets for IT are also shifting across the business with 56 percent of Kiwi organisations surveyed showing that the IT budget is now shared. Another recent New Zealand study showed that marketing and

All the time - we actively look at our usage and costs and change to reflect our needs

the lines of business are now as a great, or if not a greater, influence in the decision making process around the adoption of technology than the CIO. “New Zealand has reacted well to the need to be more strategic in its adoption of technology as a business differentiator. “If I was looking for guidance regarding the adoption of cloud I would be seeking out a service provider that can demonstrate great success in taking customers to the cloud. Research has clearly shown that using a service provider has a higher opportunity to be successful than taking a DIY approach,” Dodds says. “Organisations don’t go to the cloud to be cheaper. They go to the cloud to become more responsive to the market and more agile”.

News | Tactics

Tick tock Six quick and easy ways smart business owners use new technology to get an extra 60 minutes a day By Hamish Conway & Andy Carruthers

How often do you feel like you could do with more time in your day to get everything done? If you’re like most business owners we talk to, it’s everyday. You may or may not be keeping track of all the new great technology tools that can save you time. They form part of the picture. The real key is embracing new thinking with a willingness to change some old habits. Here’s six quick and easy ways to use technology to save at least 60 minutes of time a day.

1. Talk it. Don’t write it I don’t know many business owners who enjoy sitting down behind the computer and writing out meeting notes, or emailing people with updates. The reality is you can talk faster than you type. Using the Voice Memo on your smart phone is a great place to start. When you come out of a meeting, talk the key points from the meetings and the actions required. If you have an assistant, email or text the recording to them to schedule (and action) the next steps, file it, or type it up if you need it for later. If you have something you want to record that is a bit longer and it might be too big for an email or text, use the DropVox App. Once you hit the stop button it automatically uploads to the DropVox folder in Drop Box. From there you can access it or anyone invited to the folder. Try out recording notes after a meeting. It is liberating and you also ensure you don’t miss key points that get forgotten when you take a day, or three, to type up notes from a meeting. You can do the mind dump and then clear your head for what’s next.

2. Stop texting and listening to people’s voicemail messages How often do you spend more than a minute waiting for a phone to ring, then listening to the message before you can leave your message? Not only can it cost you money for the call, it costs you precious time. Instead, speed up your communication by using Voxer. Voxer is an app that allows you to do ‘Push to Talk’. Think a walkie talkie, but better. You basically open the app, find your contacts on Voxer (you can invite people – like your team members or suppliers), then you hit ‘hold and talk’. This is great for short voice messages or replying to a message you received. It’s faster than texting, but you can also text inside Voxer and send a photo with spoken comments.

3. Snap it and lock it in An underutilised app for business is the camera. You can use it as is, or use it with Evernote. Tag photos, add notes and comments, and share. It will be secured in the cloud forever, even if you lose your phone. Consider using your camera and Evernote for: Taking photos of whiteboards from meetings (again v’s writing/typing). Take photo of a business card and get it entered into your database by the team. Take photo of a receipt from lunch with a client. Photos of products, great advertisements, or great shots for a customer newsletter.

and others can do the same for you. No need to call in to check what’s happening or who’s where.

Here’s a summary of the tools and apps • Voice Memo (voice recording - should be on your phone)

Photos of documents if you don’t have a scanner.

This one may appear basic. But ask yourself, are you really doing this part well? Get the Google Drive App on your phone, or the Microsoft Office Mobile App.

4. Have shorter meetings on your terms

6. Outsource for cents on the dollar

One of the biggest time sucks in a day can be meetings, particularly meetings in person. Use tools such as Skype (even on your phone) for group calls. This allows you to be working from a productive environment and save time travelling to meetings.

Consider outsourcing marketing work, IT, document creation etc. As you look at the list of everything you have to do, consider for a moment, who else apart from me could do this?

• Camera App

If you don’t have a team, or your team is already flat out, then look online to outsource projects overseas. Sure there’s things you won’t want to outsource, but you’ll be amazed at what you can do and at a fraction of the cost.

• Face Time (on your smart phone, or tablet)

Try this with your team if you are out and about. It saves time everyday for the whole team. You’ll also have a preferred work environment and time of day where you are super productive. For some, that might be at your home office in the morning through to 11am. Don’t mess that up by coming into the office for an 8.30 meeting. Have a 10 minute meeting from home on Skype and then get back to work. Also use screen sharing software for meetings where you want to see the same information on a computer. Look at Skype premium, join. me, or Go-To-Meeting as options.

5. Get organised and share on the fly If you and your team use Google Docs or Microsoft 365, then there are two big benefits: A) Sharing and searching for documents from anywhere. Get it set up right and it works a treat. No waiting till you get to the office to log on to the server, or digging into your emails to find an attachment. B) Sharing calendars. You can make appointments on the fly while you’re out

• DropVox (for voice recording - get from the appstore) • DropBox - (where voice recording goes. Get an account at dropbox.com • Voxer- (push to talk - short messages)

Look on Odesk.com, Elance.com and Fiverr. com as a starting point. A couple of tips: cheapest isn’t always best; consider the skills required, English as a first language is often best. Look from a marketing point of view, IT, document creation, database compiling, getting your voice recordings and auctioning them, managing your email inbox and much more. It’s low risk and if it doesn’t work out then you can just cut them, but you do need to set them up to win. Once you get a good one make sure you look after them.

What now? Go through the six quick and easy ways to save yourself at least 60 minutes a day and commit to one thing you’ll do each day for the next seven days. Take 5-10 minutes to learn the app and use it. Once you get on the zone of learning new technology tools it becomes easier.

• Evernote (from appstore, plus on your computer web browser) • Skype app on phone (from the app store)

• Skype Premium - (screen sharing - upgrade paid version) • Join.me - (screen sharing) • Go-to-Meeting (screen sharing and recording meetings - pricier, but rock solid) • Common Sense App - (not really an app, but do use your common sense with keeping meetings to the point) • Google Docs - (Gmail, calendar, Google drive) • Microsoft Office 365 • Elance.com • Odesk.com • Fiverr.com.

This guide is from Andy Carruthers at Crowe Horwath in Wellington. And, as an added bonus for Auckland Today business readers, they’ve put together three value-packed videos that help you put ‘New Time in your day, New Clients in your business and New Cash in your bank’. Visit www.neweconomy. co.nz/todaybis to get yours now.

www.aucklandtoday.net.nz September/October 2014 17

News | Cover Story

The real deal By Laura Hall

Are you sick and tired of being stuck in the rat race, living pay check to pay check? Many Kiwis make it their goal to buy their own home and then focus on paying off the mortgage for 25 to 30 years. Finally they downsize the family home with a modest amount of savings for retirement. Instead of working hard to make money, wouldn’t you rather make your money and assets work for you? By playing your cards right and seeking help from the right professionals many home owners can actually pay off their mortgage in a fraction of the time they had originally planned. Plus create a passive income that will ensure they and their family live a comfortable life free of financial worries. Propellor Property Investments principal Nikki Connors is one of the country’s leading property investors. Nikki and her team of experts are helping Kiwis find wealth through smart property investment decisions, thanks to their astute knowledge, ability to analyse, strategise and make educated decisions. Propellor can pull you out of the rat race and help you live the good life.

Self-made success Today Nikki is a self-made success leading the field in property investment, but she hasn’t always been in this position. She originally made a name for herself as one of New Zealand’s top creative advertising directors and brand strategists, but after her marriage ended she lost what she had built up. Determined to make a life for herself and her son she made the bold decision to shift to England; a move that proved very successful propelling her life forward. In England she worked as a promotions producer at the BBC and was nominated for the Veuve Clicquot UK Businesswoman of the year in 1999. It was during this time she developed a love affair with real estate. Her interest was sparked when she invested in a block of dirty, outdated flats at the back of Acton. “I would come home from work play with my son, have dinner with him and put him to bed, then leave him with the au pair to go and clean those places and paint them.” The flats made her about £10,000 profit each, but she made more than just a financial profit from the exercise, she learnt a valuable lesson about the worth of investing in property. 18 September/October 2014 www.aucklandtoday.net.nz

“

It is always a good time to buy property - the current market shouldn’t deter people. It doesn’t matter when you buy the property it’s when you sell the property that’s most important.

”

Once she saw how property had changed her own life, Nikki was keen to enable others to use her knowledge to increase their own worth. It was because of this, she developed a business plan that culminated in Propellor Property Investments.

Founding the company About eight years ago Nikki was a partner at a property investment company in Auckland. However she felt her business partners didn’t hold their clients’ best interests in mind. She decided to go out on her own and opened the first Propellor Property office in Christchurch. Originally the company was focussed on serving local clients, but when the February 2011 earthquake struck it shook up the property market prompting Nikki to adjust her focus. “My clients were predominantly from Christchurch so I had to look further afield for investment properties. The business rapidly grew from being regionally focussed to nationwide. Today we have two offices one in Christchurch and the other in Auckland.” Propellor is now, arguably, the most successful property investment company in New Zealand. Surprisingly enough a lot of the growth that it can attribute its success to happened through the global economic crisis. This is because Propellor looks after its clients and makes careful, calculated decisions about which investment properties to recommend that will bring long term gains.

News | Cover Story

What can Propellor do for you?

Auckland market

Propellor Property is not about buying property it is about creating a strategy that uses property to get you mortgage free and earning a passive income.

Since opening their office in Parnell three years ago Propellor Property has helped many Aucklanders become closer to being mortgage free and financially independent.

Nikki stresses she is not a real estate agent. “I’m not going to show you around 50 different properties.” She is a property strategist and wealth mentor; property is simply her chosen vehicle to achieve an end result.

But it hasn’t all been smooth sailing from the get go. Nikki says Aucklanders understand all too well that their city is the most aggressive property market in the country. She says this can make some potential clients hesitant to invest.

Clients come to her with different scenarios; some have cash in the bank, some have equity in their house but are struggling with the weekly incomings and outgoings, some have a house and managing, but want to get further forward.

It is an educational process; but armed with statistics to prove growth and rental demand, plus scores of success stories, Nikki’s lesson is being quickly learnt.

Each person is interviewed and assessed, and a personalised strategy is then created with short, medium and long term long goals.

However she does warn people not to jump at any investment property in Auckland. “We can’t blanket all of Auckland as a good investment opportunity; there are definitely parts of the city that I would not recommend to my clients.”

The short term goal is to analyse the client’s mortgage and structure it to ensure it is being “The biggest challenge that I have is helping paid efficiently as possible. people to understand that there are markets out there where they are going to get some In the medium term, which is five to seven fantastic returns and fantastic capital growth; years, the goal is to have the mortgage Auckland is worth investing in – but there are paid off. also some equally fantastic opportunities in And in the long term, which is no more other parts of the country!” than 12 years, the client can look forward There are areas in Auckland where the to a significant passive income from their returns, tenant profiles and potential capital investment property. growth is not very attractive. Just because it is To achieve these goals Nikki will draw from a in Auckland does not mean that you are going portfolio of properties they “have completed to get the results that you want.” a full due diligence programme on and are located in the most aggressive rental areas in For a lot of people buying property is the only way they can get ahead in life because the country.” wages are low and living costs are high. But They will then recommend which investment people are all too often put off by Auckland’s property will help you achieve your goals with high prices. a ten year cash flow plan. Nikki says the high prices are nothing No client is charged by Propellor Property new and they shouldn’t stop people from Investments for the services, instead the venturing into property investment. company receives a fixed sum from the “It is always a good time to buy property property developers on settlement. Up until the current market shouldn’t deter people. the time of purchase all it costs investors is It doesn’t matter when you buy the their time, she says. property it’s when you sell the property Property is not a get rich card, but if you that’s most important.” treat the investment like a business with a well structured strategy and an end goal then Propellor works with their clients to ensure the property can be viewed as a lesser risk they are able to hold onto the property until that can potentially double your money over its valuation has doubled and it’s the right 12 years. time to sell.

“

Every trip is a life changing experience for the families we build a home for and the clients I take on the trip.

Paying it forward Now that business at Propellor Property Investments is on an even keel and both of the offices are running smoothly, Nikki is actively helping others. “I have always felt that it is important, once you have yourself your family and your business working for you, that we should be looking outward at whatever contribution we can make at whatever level to our greater community.” During her time living in London she was shocked by the huge number of homeless people living on the streets. She knew she wanted to help people and make a tangible difference to their lives by providing secure, comfortable housing for those in need. Three years ago she aligned herself with Habitat for Humanity – an international not-for-profit organisation whose aim is to eliminate poverty housing and homelessness by building adequate and basic housing. “I’m so passionate about property and people having their own homes and securing their foothold in the world.” Habitat for Humanity was the perfect fit for Nikki given its connection to housing and property. As part of her commitment to the charity she takes a group of her clients and staff on a mission overseas every year to build a home for a family in need, plus she makes a large donation to Habitat for Humanity. It is a substantial investment the company makes but one that is worth every penny. “Every trip is a life changing experience for the families we build a home for and the clients I take on the trip.” In 2012 a Propellor team travelled to Nepal on a Habitat for Humanity mission and last year Nikki took seven clients to Vietnam.

Habitat for Humanity mission to Thai Binh Province, Vietnam

The Vietnamese family they built a home for were living in a small tent, cooking and bathing in the same water when they arrived. “The family were part of the build all of the way through, we spent every day working side by side with them and socialising with them in the evening. It is a huge emotional investment, so at the end of the build there were a lot of tears and hugs all round.”

”

The Propellor team had plans to travel to Mongolia this year, but unfortunately the project was delayed, so in 2015 they will hold two trips. Propellor Property also supports a number of charity organisations in Christchurch including Ronald McDonald House, Fight for Life, Rebuild Canterbury and the Canterbury Symphony Orchestra. “Christchurch has been very good to me over the past five years; I’ve called it home, so supporting the local organisations is just one way to give back.”

Now Nikki is strongly urging other businesses that are in a stable position to get involved with charity and give back to their community. “It doesn’t matter how big your charity input is or where the charity is, it’s about making a contribution and paying it forward.” She says giving back makes her feel like a much more rounded person and if everyone gave a little the world would be a lot better off. Propellor Property was created with a nurturing approach to help protect and grow people’s assets. This business philosophy was developed because Nikki lost everything in the past and went through some difficult times. But from her sheer determination not only to help herself, but also to help others this ambition has evolved into something much larger. Propellor Property is not only helping its clients free themselves from the vicious cycle of debt but has also given freedom to families living in poverty. And it’s clear the momentum will only continue to grow with Propellor Properties strong ongoing commitment to its clients and Habitat for Humanity plus Nikki’s push to encourage other businesses to lend a helping hand. To find out more about Propellor Property Investment and how it can help you, call Free phone 0800WEALTH from anywhere around New Zealand or go to their website and view the many testimonials from Propellor clients: www.propellorproperties.co.nz

www.aucklandtoday.net.nz September/October 2014 19

News | Lifestyles

Lifestyles By Davina Richards

Bean convenience

Handpresso We Kiwis are pretty mad on coffee. If we’re not drinking the stuff we’re using coffee grinds on our soils to cheer up the flowers and if we’re not doing that, we recycle by using empty take away coffee cups as a mini plant pot holder. Take a break, coffee lovers. It’s time to top up your caffeine levels. Small and handy for travellers all you need to do is pump the machine, add hot water and push the button for a delightful quality coffee. RRP: $239 Available from: www.designdenmark.co.nz

2. Wood works Timber vessel I’m always amazed at how much creativity can be poured into making the most mundane objects stand out in style. A Skulk of Foxes stock these beautiful, maple hardwood vessels, etched with a delicate pattern and hand painted with gold enamel. Each one varies in grain, texture and colour and is lined with a solid coating of locally sourced organic beeswax, which makes it extra special. Show it off proudly by placing on your window sill or table. RRP: $96 (small and large sizes available) Available from: www.askulkoffoxes.com

3. Under cover Throw blanket It’s almost criminal that any home can go without some sort of knitted accessory. A knitted throw not only comes in handy during the colder months, but choosing the right one looks fabulous all year round. A good throw should never be hidden away, so drape it lovingly over your sofa or at the end of your bed. Available in charcoal, ivory cream, natural fawn, light grey and dark grey. Photograph by Sarah Horn. RRP: $350 plus postage Available from: www.miloandmitzy.blogspot.co.nz

4. Cliff top heaven Cape Kidnappers Lodge Ranked in the Top 10 overseas golf resorts in 2014 in Luxury Travel & Style Magazine, Cape Kidnappers is a 360 degree experience not to be missed. Located in Hawke’s Bay, the five star luxury lodge is home to one of the finest award winning golf courses and is the ultimate pamper package for guests. Set atop 6,000 rolling acres of pasture land, it is scenic and exquisite in every sense of the word. Treat yourself to comfort, service and luxury at this high profile lodge. RRP: POA – various packages available For more information, go to: www.capekiddnappers.com

20 September/October 2014 www.aucklandtoday.net.nz

Be in to win: Sabato is kindly giving away one bottle of 250mI Colonna lemon infused extra virgin olive oil. To be in to win simply email your name and address to promotions@sabato.co.nz, with ‘Colonna Giveaway – Canterbury Today’ in the subject line, by Friday, June 20.

News | Lifestyles

Lifestyles 5.

5. Cold comfort Jacket You’re probably thinking “I’d rather be on a beach wearing a t-shirt, but this will do”. But if you’re more of an extreme alpine adventurer, then this Exmore jacket from Kathmandu shouldn’t be far from reach. This super light, ultra warm jacket features breathable synthetic insulation and a wind and water resistant exterior. Be prepared for winter’s grip! RRP: $499.98 Available from: www.kathmandu.co.nz

6. Liquid gold

NZ artisan honey

Be in to win Simply email your name and address to info@nzartisanhoney.co.nz, with ‘J.Friend & Co NZ Artisan Honey – Auckland Today’ in the subject line, by Friday, September 26 and go in the draw to win a set of three honeys.

If I were to describe J.Friend & Co’s range of honey, I would use the words irresistible, distinctive and natural. If you haven’t yet tried one of these luxury honeys, bursting with complex vintage flavours, you might want to get in on this fantastic giveaway offering. J.Friend & Co are giving away a set of three jars including Lavender, Beechwood Honeydew Honey and Kamahi Honey. If you’re anything like me you’ll be using a spoon, fork, knife, finger… anything you can to make sure you don’t miss any spots around the edges! RRP: $8.95 Available from: www.nzartisanhoney.co.nz

7. Hybrid wonder Shower lamp

Reconsider your shower experience with Water Dream designed for Axor, part of the German brand Hansgrohe. The design is a result of exploring living space with transformations of concepts. This is living room meets bathroom; a combination of living space, light and water to deliver an intriguing design. Bathe beneath this charming creation which reveals a new dimension to light and water. RRP: $3,500 Available from: www.hansgrohe.co.nz

8. Step by step 8.

Boots There’s nothing worse than hiking in rugged terrain, trying to dodge mud and water, and then moaning about how soaked your feet are. It makes you miserable for the rest of the journey, not to mention for your walking partner. So do yourself a favour and make these boots your investment. Sturdy, warm, dry and will make a hell of a difference when tackling the elements. RRP: $599.98 Available from: www.kathmandu.co.nz

www.aucklandtoday.net.nz September/October 2014 21

Export | Auckland Export Awards

Undercover achievers If the story of what Kiwis can do with a piece of number 8 wire is anything to go by, we’re a clever bunch in our corner of the South Pacific, with innovation and ingenuity at our heart. As popular local culture holds, Kiwis can do anything with a piece of that famous fencing wire and its ethos is firmly entrenched in the heritage of our pioneering nation, where once innovation was key to survival. While no longer essential to our physical wellbeing, innovation continues to play an integral role in our commercial health. And, although New Zealand continues to innovate in a range of fields, from its traditional export industries of agriculture and dairy, we have found ourselves moving into newer growth areas of technology. We have been exporting since as early as 1846, shipping our unique wares across the globe. By 2006, New Zealand was selling products to more than 200 countries and territories. Our most important customers are other member countries of the Asia-Pacific Economic Co-operation (Apec) group, which buy about 70 percent of the goods and services New Zealand produces. China, Australia, the United States and Japan are our biggest markets, with Korea and the ASEAN nations rapidly gaining ground. European Union countries, including Britain, remain an important market and take about 15 percent of our exports. The past 30 years have seen a surge in the export of non-traditional products sourced from the land, such as wine, cut flowers and even sphagnum moss. More recently there has been an increase in the export of high value goods ranging from fashion clothing and cosmetics to movies and TV programmes, luxury yachts and sophisticated electronics. Yet despite significant global traction, many of New Zealand’s biggest and brightest innovators fly under the local radar. Which makes the Auckland Export Awards that much more important.

ExportNZ Auckland’s campaign, Hooked on Export is all about celebrating our exporters in their quest to boost exports from 30 percent to 40 percent of GDP by 2025.

ExportNZ Auckland’s campaign, Hooked on Export celebrates our exporters in their quest to boost exports from 30 percent to 40 percent of GDP by 2025.

Christine Cash from Tegel Foods (Supreme Winner 2014) and the Prime Minister, John Key

One of ExportNZ’s key objectives is to inspire New Zealand firms to engage in exporting, to expand their business horizons and grow internationally. Hooked on Export is the platform for ExportNZ Auckland to achieve this by highlighting Kiwi ingenuity, innovation and export success. The 2014 event included a total of 27 exporting companies nominated within seven key sector categories. Finalists were assessed according to their export capabilities and achievements within the various New Zealand based multi-sector business environments. The event is sponsored by Air New Zealand Cargo and ExportNZ with the support of the highly successful ‘Hooked on Exports’ motivational campaign. ExportNZ is a division of BusinessNZ with the aim to assist New Zealand businesses in achieving its exporting goals.

Highlights of Hooked on Export 2014 Auckland based chicken and turkey company Tegel Foods has spread its wings, doubling its exports to more than $100 million a year in just three years.

John Key delivers a key note address during the awards ceremony

The company took out the BDO Food and Beverage Exporter of the Year at the 2014 Air New Zealand Cargo Export NZ Auckland export awards, before being presented with the Supreme Award of the event. Presented by Prime Minister John Key at the Langham hotel in Auckland, the awards were also attended by Auckland Mayor Len Brown and ‘Minister for Business’, Steven Joyce. The judges described Tegel as an iconic Kiwi brand for more than 50 years, with products grown and processed in New Zealand for the premium end of the market.

Christine Cash from Tegel Foods accepts the award for Food and Beverage Exporter of the Year

22 September/October 2014 www.aucklandtoday.net.nz

Ross was honoured for his foundation role in driving the establishment of Export NZ in the 1970s when New Zealand had just lost the UK as its major export market and was struggling to find its feet as an exporter to other international markets. “Ross was impressed to witness the progress and exploits of all the award winners and finalists,” ExportNZ Auckland executive officer Catherine Lye says.

The company’s growth has come about following significant capital investment in plant and people, and adopting a structured export growth plan, after it began developing export markets 11 years ago.

“He commented on the expertise and effort required of today’s exporters being fundamentally no different to yesteryear except everything was on such a bigger scale and even more challenging. The one big difference was the incredible motivation offered by the generous export incentives and the clamour to get in on the export drive in the 70s.”

Taking out the Supreme Award against the winners of the other six categories, the judges of all the awards said Tegel’s growth in just three short years was nothing short of spectacular and future growth prospects appear equally as strong.

A video shown at the Awards ceremony highlighted Ross’ trade missions and other exporting exploits. His compatriots – former general managers and export managers of the likes of Alex Harvey Industries, Ceramco and Crown Lynn - featured.

Prime Minister Key also presented the Exporters’ Champion Award to an individual for exemplary services to exporting. The surprised recipient was Ross Southcombe, a semi-retired businessman who was the inaugural director of the Export Institute of NZ (1976-82) which in 2004 became Export New Zealand.

Bob Walters, ExportNZ CEO from 2004-2008 said of Ross in the video presentation: “Ross, you set the ground rules for the way the Export Institute – ExportNZ today – goes about its business that still hold true today – great times, great camaraderie, the Export Institute of New Zealand was the place to be, and Ross was absolutely at the heart of it”. >

Export | Auckland Export Awards

Hooked on Export 2014 category award winners New Zealand’s reputation as a land of milk and honey lifestyle is underpinned by an increasing range of eclectic high value businesses epitomised by the winners of the 2014 Air New Zealand Cargo ExportNZ Awards Auckland. Many Kiwis will be overawed at the world class talent on display, the capabilities of our people and their thriving, exciting businesses, convener of judges and Head of International Business for Westpac Institutional Bank Barry Squires says. “The entrants covered a broad spectrum of industries and markets and it is fantastic to see the innovation and diversity displayed by Auckland exporters. “Their success stories are a real inspiration.” QBE Insurance Exporter of the Year (total sales under $25m) - Phitek Systems

“

The entrants covered a broad spectrum of industries and markets and it is fantastic to see the innovation and diversity displayed by Auckland exporters. Their success stories are a real inspiration. - Convener of judges Barry Squires

”

Baldwins Intellectual Property Commercialisation of Innovation Award - Phitek Systems

Richard Lott from Southern Spars (winner of the Westpac Exporter of the Year – total sales over The judges said Phitek’s innovative technology $25 million) and Paul Mowbray of Westpac Institutional Bank and components established its reputation for high performance noise cancellation headphones, before the company reinvented Leading aviation technology company Phitek itself to focus on in-seat peripherals integrated Systems achieved double top honours at this The company bottling artesian water from Phitek connectors are now specified by with entertainment systems which it now year’s Auckland Export Awards, edging out Paeroa is headquartered in Auckland, has many major airlines and sourced by all supplies to many of the world’s airlines. four other high growth companies in two an office in the US and partners in China four of the major manufacturers of in-flight fiercely contested categories, to emerge as the Phitek’s world first is a universally compatible, entertainment systems. and Canada. winner of both ‘Exporter of the Year’ – Total magnetic media jack connector which 1907 Water is now New Zealand’s largest Westpac Exporter of the Year (total sales sales under NZD $25 million (sponsored by eliminates damage to headphone jack pins shipper of bottled water supplying markets over $25 million) - Southern Spars insurance giant QBE), and ‘Commercialisation along with the high cost of replacing them, in Canada, US, Pacific Islands and China, of Innovation for Export’ (sponsored by also reducing costs and weight. The rare earth and enjoying significant success with its Southern Spars specialises in the design and neo dymium is used for the magnet. Baldwin’s Intellectual Property). construction of carbon fibre spars (yacht masts water brand. and booms) and components, rigging and rig 1907 Water has earned multiple quality servicing, with an operation which extends accreditations, with plans to use recycled to four corners of the world with centres in plastic bottles and packaging for all future the USA, Denmark, South Africa, Spain and production. Sales have increased 65 percent Sri Lanka, with headquarters in Auckland, in the past year with further strong growth for New Zealand. 2014-15 projected.

“Our innovative thinking and superb craftsmanship have produced an unrivalled number of world firsts, from building the world’s first carbon fibre spar to designing innovative products, such as our highly acclaimed furling booms,” says group managing director Richard Lott. “It is truly great to get recognised for our 25 years of hard work getting to the top of the global stage.”

Philip Thoreau from Baldwins Intellectual Property and Roy Moody of Phitek Systems, winner of the Baldwins Intellectual Property Commercialisation of Innovation for Export

“1907 Water is cleverly marketed as a competitor to established major international brands, offering similar attributes but uniquely from pure New Zealand.” Endace ICT Exporter of the Year (total sales $1- $10m) - Straker Translations

Southern Spars now has more than 70 percent share of the market for rigs for racing yachts Straker has been in business for more than 14 worldwide and more than 75 percent share of years, originally building multilingual content the market for cruising super yachts globally. management systems. Quantium Solutions E-Commerce Exporter Customers repeatedly asked the company of the Year - Intenza NZ to integrate translation workflows into Intenza makes and sells herbal products online worldwide to support prostate health, and enhance libido for men and women to improve their sexual relationships. Judges described the company as a “slick, direct sales company, 15 years old with $3 million sales per annum, of which exports are becoming a key focus”. Their marketing highlights the products are New Zealand made to take advantage of our reputation for trust and integrity, investing around $750,000 on radio advertising yearly and $400,000 on Internet promotion in developing its e-commerce sales strategy. Intenza’s next projects are to develop further its export markets in Australia, Southeast Asia and China, underpinned by protection of its intellectual property offshore. Intenza has a US distributor and sells in US dollars. TNT Express Emerging Exporter of the Year

Mike Parry of Quantium Solutions and Jenny Wheeler and Sam Kamani from Intenza NZ, winner of - 1907 Water Ltd the Quantium Solutions E-Commerce Exporter of the Year

24 September/October 2014 www.aucklandtoday.net.nz

Judges described the company’s use of a range of marketing strategies to keep in touch with clients and consumers, from tradeshows to instore visits and extensive use of social media.

its products, so Straker began looking at traditional translation methods other agencies were using and realised there were far more intelligent, faster and cost-effective ways to deliver those translation services. Today Straker is rated by the world’s leading translation industry research organisations (The Common Sense Advisory) as one of the top 100 translation companies globally out of more than 27,000 vendors, and 94 percent of the company’s income from human translations in more than 80 languages is generated outside New Zealand. Judges stated that although Straker operates in a competitive market, the company is generating impressive and sustainable growth figures. Straker runs a sophisticated operational control system, from first customer request through to quoting, order taking, project management and delivery. >

Going the distance with When technology comes and challenges your business, there’s really only one thing you can do – utilise the same technologies to diversify and expand.

Quantium Solutions was set up to operate within the ecommerce logistics sector, which is a major component of what we do,” Parry says.

That’s precisely what Singapore Post Group did, refocussing its regional arm Quantium Solutions into an ecommerce logistics and fulfilment service against the waning popularity of standard post.

Quantium Solutions also provides a range of associated services such as letter shopping, data management and printing, mailroom management, freight logistics, warehousing, international distribution and hand delivery.

Quantium Solutions had previously attended the Auckland Export Awards as a client of TNT. Now the company is playing a strong role in celebrating the success of others involved in the rapidly growing ecommerce space through the annual awards, explains general manager Mike Parry. “The awards are a fantastic opportunity to represent a rapidly growing area of business in New Zealand – ecommerce and online sales – and we approached organisers about sponsoring such an award,” Parry says. This year the Quantium Solutions E-Commerce Exporter of the Year was won by Intenza NZ, a company which makes and sells herbal products online worldwide to support prostate health and enhance libido for men and women. “We’ve had such a great response to the awards and it is a great opportunity to celebrate success in this field, so we’re looking forward to being a part of that long term,” he says.

Delivering solutions

“New Zealand companies use us for air and sea freight coming from Asia, we provide warehousing and distribution services (3PL) when orders come from their online customers, with the capacity to deliver anything from a single letter to a 40 foot container of product anywhere in New Zealand and the world.”

Your gateway to Asia “The biggest issues facing New Zealand companies who want to deliver into large Asian markets are transit times and cost. Strong options are generally very expensive, cheap options are generally very slow. “Quantium Solutions has satellite warehouses in 14 Asian countries, we can ship large amounts of freight to those locations and send the products out from there, making it both faster and cheaper for our clients.” If someone wants to sell Manuka honey into the Singapore market, rather than the time and cost of sending the individual amount offshore, they can store large amounts in the warehouse and ship direct from there. “What this means for your customer base is shipping times dropping from 10 days to two weeks down to same day or next day delivery, whether it is shipped into Singapore, Thailand or Malaysia.

Established in 2009, Quantium Solutions specialises in logistics and fulfilment services to businesses within the Asia Pacific region and is well placed to meet the needs of small to medium enterprises.

“For a New Zealand company to be able to offer that to an Asian client base is a good competitive advantage which makes all the difference in the online world.”

“Like many postal organisations today, Singapore Post is grappling with declining letter mail volume people increasingly operate through email.

The importance of such shipping capabilities is incredibly important for a small island at the bottom of the map. “The Ministry for Primary Industries places

a number of restrictions to the type of product you can send out from New Zealand,” Parry explains. This impacts on legitimate companies delivering legitimate products, he says. “It is important that we always have a strong and dynamic freight industry that can push us forward and keep that product moving, and in order for that it is important we have companies working their hardest and playing by the rules.” It’s not surprising that, much like the industry itself, Quantium Solutions has strong growth plans. “We have an aggressive strategy in place, with new products and services we can offer that are not offered by anyone else in New Zealand which will stand us in good stead moving forward. “We treat each and every single one of our clients as an individual - being big enough to handle anything, but small enough to really provide that individualised service. As a customer-centric organisation, we make it our business to thoroughly understand our customers’ needs and we just deliver! “If they need us to jump onto a plane to deliver something, we’re prepared to go the distance. Such is our commitment to our customers,” says Mike Parry.

99 Montgomerie Road Mangere T 0800 287 774 www.quantiumsolutions.com

Export | Auckland Export Awards

The voice of New Zealand exporters In 2008, ExportNZ became a division of BusinessNZ to strengthen the services it offers to exporters. These services include: • National and international representation • Advocacy services - representing exporters’ views to Government

How you could be next We’re a small economy, characterised by our geographic isolation. So not surprising our quality of life diminishes when we are shut off from the global market.

gives you a structure and process to step back and look at what you have achieved, what you have learned along the way, and to get a clear focus on where you are going.

Let’s face it, we don’t get rich selling to ourselves.

Feedback from the judges

The key to New Zealand’s future success hinges on lifting the volume and value of our exports and ExportNZ is focussed on doing just that. Our small domestic market constrains the opportunities for Kiwi businesses, but when opened out to the global economy, it can profit from their competitive advantage and economies of scale. Hooked on Export is part of a nationwide quest to boost exports from 30 percent to 40 percent of GDP by 2025. And, what better way to celebrate your company’s offshore skills than by being part of the 2015 Air New Zealand Cargo Export NZ Auckland export awards. But as they say, you’ve got to be in it, to win it. And it’s never too early to start planning ahead. Why is it worth it - the benefits of entering There are few higher accolades for our country’s companies than the Air New Zealand Cargo ExportNZ Awards Auckland 2015. They recognise the innovative, the brave and the successful. Those companies that have helped grow and transform the New Zealand economy with exceptional export success in international markets. The Auckland Export Awards highlight the huge variety of Kiwi ingenuity, innovation and export success – and represent just a snapshot of the amazing stories coming from New Zealand exporters. You might win An award gives you a point of difference and a third party mark of excellence. Everybody benefits The big win comes from the process of preparing the application. Entering an award

This gives you a sense of where you’re going well and where you can improve. Detached assessment and advice is invaluable. Raise your company profile and build brand awareness Winning an award will significantly raise your company profile locally, internationally, and will attract new business. Being shortlisted as a finalist will also build your brand and credibility in the marketplace. Shout from the rooftops Use an award on all corporate literature and advertising, on your website, in your newsletters, hang it in your office. Use it as a tool for your business pitches. Drive home the fact that you are the best in your field. Huge publicity You have the opportunity to gain extensive media attention and valuable publicity which will help you attract new business and increase respect from your existing client base. Award finalists will feature on NewstalkZB as a pre-recorded interview ten days prior to the Gala Dinner event. Impress potential investors If you aim to grow your business, recognition in the awards can help impress potential investors. Network with fellow business leaders Attending an awards dinner and subsequent events gives you the opportunity to network with other business leaders and professionals. Boost staff morale, retention and recruitment Achieving recognition in the awards can have a positive effect on staff morale, motivation and retention as it acknowledges their contribution to your business success. It is a great way to attract new talent.

26 September/October 2014 www.aucklandtoday.net.nz

Rewards

• Promoting exporters’ interests through the media

60 second company marketing video – free to all entrants

• Championing policies that encourage export growth and free enterprise

Golem Productions Ltd will produce for all entrants a 60 second marketing video with professional voice-over at no charge! Upon submission of your entry you will be contacted by Golem Productions Ltd to arrange a mutually convenient time to commence production.

• Preferential access to news and information about exporting issues directly affecting, or relevant to, exporters.

BDO will offer all award category winners with the choice of: Tax review - which would involve a review of current structure and any potential cross border tax issues etc or; Financial Reporting Review - which focusses on management reporting packages and associated KPI’s, and commentary on projections so you can understand the impact expected growth may have on cash flow and funding requirements e.g. impact of increased sales or impact of borrowing to buy a capital piece of equipment etc. >

At a regional level, networking events, training and services are provided by the export divisions of BusinessNZ’s regional business associations: • Employers and Manufacturers Association Northern (EMA) • Canterbury Employers’ Chamber of Commerce (CECC) • Otago Southland Employers’ Association (OSEA). Access to global and local connections When you become involved with ExportNZ, you’re joining a supportive network of like-minded business people. ExportNZ has a strong regional focus that ensures your local needs are understood and met. Your fellow ExportNZ participants can help you reach new heights by opening doors. Exporting focussed forums With ExportNZ you gain: • A unique calendar of export-focussed events and professional development opportunities • Opportunities to network and learn from, and apply the lessons and experiences of, fellow exporters • Preferential rates for entry to events supported by ExportNZ. Specialised export focussed advice and services With ExportNZ you gain access to a range of export services offered by our partners and sponsors at preferential rates. More details on these services are available from your regional office.

A world of opportunity

Yet much of this global innovation goes on under the local radar. A key sponsor of the Auckland Export Awards and actively involved in the New Zealand export industry is Endace, with more than 95 percent of its revenue generated offshore. However, with its R&D capabilities located in New Zealand, strong local recruitment is crucial, explains general manager Mike Riley. “What we create is essentially the equivalent of a flight data recorder for an IP based network,” Mike explains. “This records all the traffic off a network – every type of traffic known to man, at every speed available, so people can figure out what was going on in the network at any particular time.” This enables clients to see their network performance and how it is functioning, so they can predict future performance. The biggest markets for these capabilities include government security agencies, large telecommunications providers and banks concerned with malicious activity and fraud. As any seasoned network professional will attest, visibility into real 10 Gbps environments can only be delivered with purpose-built hardware, which Endace has been developing tirelessly since 2001. As networks get faster and more loaded, the company’s value and competitive differentiation grows. During the past decade Endace’s products have found favour with some of the largest and most complex organisations in the world. Whether it’s accuracy

of capture, fidelity of timestamps, write-to-disk performance or speed of traffic retrieval, Endace is famous for delivering the very best products.

We now have offices in Singapore, Paris and Munich and with market access comes increased opportunities.”

“I couldn’t point out another company who does what we do at our speeds. Our customers deal with the highest speed networks and in that sense we are reasonably unchallenged.”

Endace is also in the early stages of a partnership with Cisco and will be establishing partnerships with other major infrastructure companies going forward. “We are expecting further growth driven by international expansion and partnerships,” Sasha says.

Born from a Waikato University research programme in the late 1990s, Endace was commercialised in 2001 and grew as a standalone company until 2005, when it became the first New Zealand company to list on the AIM index of the London Stock Exchage. The company continued to grow and evolve before being acquired by Emulex, a New York Stock Exchange listed company in 2013. “Our biggest markets have been North America, representing historically more than 60 percent of our global revenues. “However all of our R&D is carried out here in New Zealand.”

“

Our technology is world leading

- Mike Riley general manager.

“

New Zealand’s ICT sector is a breeding ground for innovation which competes successfully on the world stage, contributing nearly $23 billion to the economy in 2012 – a rise of 17 percent since 2010.

Recruitment drive In 2013 Endace was acquired by Emulex in order to broaden its Ethernet and Fiber Channel product portfolio, therefore expanding its total addressable market. This has created much opportunity within Endace for the ongoing development of the company, and the talented team at the heart of it all. “The demand for our products from around the globe means we’re actively seeking new people to join our New Zealand based R&D team,” HR manager Sasha Blair explains. “Now as part of Emulex we have opportunities to take our technologies to new markets.

Endace is widely recognised as the global leader in hardware and systems for 100% packet capture.

(09) 582 0360 | www.endace.com

“We have a rich history in engineering and our recruits have the opportunity to leverage Emulex’s resources, being a part of a 700 plus strong R&D organisation.” Endace has placed successful interns from both Waikato and Auckland University and continues to explore opportunities with universities offshore. “We are looking for people who are the best in their field; highly skilled, highly qualified, passionate and motivated. You can’t provide credibility in the marketplace without those people. “We have a unique product, a great New Zealand success story and we’re looking for people who are also committed to that,” Sasha says. Being a growth organisation in a growing market, and one with a global perspective, Endace enables its people to immerse themselves in leading edge technology innovations. The company is rightfully proud to have a dedicated, passionate and hardworking team who are motivated to deliver the next product innovation to help solve network issues for clients. Whether you’re an engineer, a developer or a product management specialist, a computer science major who’s into networking and forensics, your career can thrive at Endace. The workspace is a reflection of the company’s personality. There’s not many places where you can take a break, grab a high quality coffee and join in on the pool table or have a go at fooseball! The New Zealand team works across two offices – one in Auckland and one in the Waikato city of Hamilton. The Auckland office is located just 15 minutes from the CBD, in spacious offices within a purpose-built business park. Public transport links, great cafés and a gym complex are all in very close proximity.

Export | Auckland Export Awards

Exporting A-Z

Why exporting matters

when to look at exporting and how to do it

Thinking about exporting

Preparing to export

Whether you’ve grown your business in New Zealand and are now looking for the next step, or you want to go international from day one, it’s worth taking some time to ask yourself some fundamental questions before you take your first steps.

Once you have taken the decision to export, it’s important to put together a plan, aware that plans will usually change.

Thinking about research and development When exporting, you can’t rely on replicating exactly what works at home. Often, you will be required to develop your existing products and services or even invent new ones, to suit a new market’s needs. Thinking about your operations Assess whether you have the resources and capacity to deliver. Thinking about leadership and people

Preparing for research and development Developing new products helps keep your company relevant and competitive. Get information on how you go about it, and how to reduce the risks that come with investing in R&D. Preparing your operations Familiarising yourself with freight and labelling requirements will smooth the way when it comes to sending your products overseas. Preparing your leadership and people

If you’re thinking about exporting, you need to make sure you have the right leadership, team and Board in place to bring your strategy to life.

Knowing how to create a good governance structure, and how to hire the right people at the right stage of your business journey, is crucial for success.

Thinking about your export finance

Preparing your export finance

Exporting can put considerable financial strain on your existing business: can you make money and where can you source capital?

Get tips on money matters - getting paid, tax considerations and approaching investors.

Thinking about your marketing and sales

Marketing, branding and promotional tactics can give you the edge over your competitors along with a well-articulated business pitch and excellent customer support.

Clearly articulate what sets you apart from your competitors, and have a plan for how you will promote your product or service in-market. Thinking about your strategy Consider your market entry options and be aware of risks you may encounter as an exporter. Thinking about your international markets Get started on researching your potential markets.

Preparing your marketing and sales

Preparing your strategy Knowing who your competitors are, and recognising potential risks, will help you succeed in a new market. Preparing for international markets Researching your markets before you start exporting will greatly reduce the risk of making costly mistakes.

28 September/October 2014 www.aucklandtoday.net.nz

The global measure of a nation’s prosperity is gross domestic product per head of population, or GDP per capita – the total value of the goods and services a country produces, divided by the total population. It gives a good idea how wealthy a country’s people are, on average. Successful exporting countries generally have high GDP per capita and a standard of living to match. Wages are high and people enjoy good health and education and can afford the luxuries of life – modern cars, nice houses, overseas holidays, leisure goods and other comforts. In the days when New Zealand had a cosy trading relationship with Britain, supplying all their meat, butter and wool, New Zealand had one of the highest GDPs per capita in the world. But during the past 30 years the country has been buffeted by trading patterns that have caused its position to deteriorate. In 1960, our GDP per capita was six percent higher than the average for OECD countries. By 1997 it was 29 percent lower. During that same period GDP per capita across the entire OECD grew by 139 percent, while New Zealand’s only managed to increase by a relatively sluggish 60 percent. If the growth in exports from New Zealand from 1960-1997 had matched that of OECD countries generally, we would have enjoyed a 247 percent increase in GDP rather than 153 percent. That would have translated into a higher standard of living, more jobs and better pay. We have lost ground against the rest of the developed world, and it’s largely because our export performance hasn’t kept up. An immense expansion of world trade has taken place in recent decades, but

An immense expansion of world trade has taken place, but New Zealand hasn’t fully participated. It’s almost as if there’s been a riotous party and New Zealand has been standing outside, watching enviously through the window. It’s not too late to join the festivities, but we must lift our game.

New Zealand hasn’t fully participated in it. It’s almost as if there’s been a riotous party going on and New Zealand has been standing outside, watching enviously through the window. Economists say it’s not too late to join the festivities, but we must lift our game. If we could apply to exporting the same focus and commitment that has made New Zealand such a great sporting country, able to punch well above its weight in everything from rugby to rowing, yachting and horse riding, we would claw our way back into the elite ranks of exporting countries. AT

For more information on the awards Catherine Lye – Executive Officer T (09) 367 0970 E catherine@exportnz.org.nz www.hookedonexport.co.nz For more information on ExportNZ or BusinessNZ Catherine Beard BusinessNZ T (04) 496 6560 E cbeard@exportnz.org.nz www.exportnz.org.nz — Advertising Feature

Auckland Export Awards | Jackson Electrical Industries

The power application leaders Jackson Electrical’s core business is electrical manufacturing, with a focus on continual product development. New temporary site lighting “The company has recently developed a new temporary site lighting system called a TSL,” managing director Jim Jackson says. “After manufacturing a similar product over the past three years, this is a generational change. Construction sites demand systems that can withstand the demands of a very harsh environment; they need something reliable that can endure rain, wind, snow and the unforgiving nature of the industry.

Jackson Electrical is highly regarded for its lighting solutions and has the only IP-rated temporary lighting system in Australasia. TSL is available in variable lengths, with water tight and dustproof IP66 and IP68 rating options. TSL comes standard with 2.5 metre spacing between fixings, although light strings can be ordered with any spacing required.

Lifeguard Electrical – portable equipment, lighting equipment, wallmounted products and accessories. ABLSursum – flange outlets, surfacemounted sockets, plugs and connectors, circuit breakers, Eaton RCCBS and panelmounted inlets and outlets. Automation – tough screens and SCADA, programme logic controllers, motion controls, and vessel alarm monitoring information and control systems (VAMICS). Elsafe soft wiring – accessories, audio visual panels, desk-top modules, floor boxes, in-desk boxes, power sockets, starter sockets, umbilicals and messengers, and USB chargers. Fuji Electric – Circuit breakers, magnetic contactors, industrial relays, control gear and PLC.

The Jackson Electrical sales and hire team

“The Jackson TSL has a place in the market for people requiring temporary site lighting that is safe, robust and reliable.”

Jackson Electrical manufactures and supplies a range of high quality electrical products, including:

Equipotential Earthing Systems (POAG) – surface stud, flush stud, angle socket, connecting lead, surface stud wall unit, flush stud wall unit and 12 conversion plate.

The Jackson TSL also allows customers to select the number of lights they want on each circuit/set, ensuring they receive an easy to install temporary lighting system which is fit for purpose.

Wieland Multipole – accessories, lever on hood, lever on housing.

Jackson Electrical has designed a unique transparent poly-carbonate shell which offers protection from knocks, bumps and drops in the toughest sites. It is easily relocated to provide both temporary and permanent use for either indoor or outdoor applications. Each TSL undergoes a rigorous testing regime in order to ensure compliance.

AUSTRALASIA’S

Safety is key for Jackson Electrical

LEADING MANUFACTURER AND DISTRIBUTOR OF

COMPOSITE MATERIALS, UNSATURATED POLYESTER AND VINYL ESTER RESINS, GELCOATS AND FLOWCOATS. www.nuplex.com/composites

To complement our own products, we nurture long-standing supply relationships with highly respected global composite material suppliers. We are proud of our 50 year heritage of developing innovative products and supporting them with the most comprehensive supply chain and technical support available. Freephone: 0800 803 001

Lifeguard power distribution systems are built to the highest standards and are protected by residential current devices (RCDs). The equipment is widely used in the construction and pulp and paper industries, in hospitals and commercial organisations on both sides of the Tasman. A weather proof design means they can be used in marinas, camping grounds and similar outdoor situations. Safety is the highest priority for Lifeguard electrical equipment and Jackson has been instrumental in the development of RCDs in New Zealand.

Jackson Electrical has been providing leading portable power solutions and industrial power applications across New Zealand and Australia since 1977.

“We designed Lifeguards to be the first and final defence for people needing reliable power beyond the reach of electrical installations safely installed by electricians,” Jackson says.

Formed by managing director Jim Jackson in 1977, the family owned and operated company employs 60 staff and manufactures the renowned Lifeguard range of electrical products.

“Whether for temporary power to get construction sites up and running or for public events, Lifeguards are specifically design for people protection, and that’s how they got their name.”

General Cable recognises that “long term partnering and relationships” are key to a successful supply chain for our customers. For Jackson Electrical this means in excess of 30 years of doing business together. Many thanks Jackson Electrical from all of the General Cable Team

General Cable New Zealand Ltd | Sales Tel: 0800 222 537 | www.generalcable.co.nz 30 September/October 2014 www.aucklandtoday.net.nz

General Cable proudly manufactures and supply’s high quality cable products for the NZ market • Energy products for the Residential/Commercial and Industrial markets, ESI networks and OEM’s • Instrumentation and Communications products (Inc Fibre) • Specialist and Custom requirements

Auckland Export Awards | Jackson Electrical Industries

Master tooling

America’s Cup work

Jackson Electrical is a leader in envelope tool production and advanced tooling methods and was heavily involved in Emirates Team New Zealand’s last America’s Cup challenge.

Jackson Electrical has enjoyed a long relationship with Emirates Team New Zealand and worked closely with the team, as well as the Prada syndicate, in last year’s America’s Cup challenge.

Jackson Electrical was the first New Zealand company to begin manufacturing large envelope tooling in 1988. Since then, it has been at the forefront of envelope tool production and advanced tooling methods. The company’s need to continually improve manufacturing techniques for fibreglass moulding of its Lifeguard power units led it to begin composites engineering.

The product has been developed as a lowexotherm two part system that can be cast into either crude form-work or machined urethane foam. This product can be moulded into any dimensions with zero porosity which navigates around the hugely wasteful laminated tooling board solution.

Jim Jackson says his company was initially commissioned to design and engineer portable electrical distribution boards and electrical cabling solutions for Emirates Team New Zealand’s travelling container base. The high demands of Team New Zealand led to the development of the new generation of composite moulding material, CaroC, which is lighter, stronger and faster to mill. “We’ve been forced to do things we might not otherwise have had to in order to meet Team New Zealand’s expectations, particularly the tooling for its foil development and complex bearing houses,” Jackson says. “As a direct result we’re now able to apply this technology to the manufacture of our own electrical products and materials for a variety of non-electrical construction projects, including the new Parnell Baths overbridge.”

All of Jackson Electrical’s Lifeguard units are manufactured locally in Onehunga

It has worked closely with Nuplex Industries to develop a tooling board called CaroC, which is a low cost tool stock product for use with low-temperature cure processes such as RTM Lite, and low profile tooling systems such as generation foundry patterns, fibreglass production moulds for high volume production and low-temperature cure pre-preg systems.

The company developed its own 3D composite moulding technology to significantly speed up the tooling process for Emirates Team New Zealand’s foil development programme.

Major tooling projects Jackson Electrical recently completed a large project providing tooling to detail the Maori carving on the sides of the waka-shaped Parnell overbridge that crosses Tamaki Drive. “We’ve done a lot of decorative panelling around motorways in Auckland. This material allows us to do some very complex tooling,” says Jackson. “We have some of the largest CNC machinery in NZ which allows us to become involved in quite varied and different projects.” Jackson Electrical also played a key role in Project Taniwha, a human powered one person submachine, which competed in the European International Submarine Race in England. Built and raced by engineering students from the University of Auckland, the craft’s external fiebreglass hull was made from a mould created by Jackson Electrical.

Focus on quality Jackson Electrical has developed a solid reputation for quality and innovation during its 37 years of operation.

Jackson Electrical has the capabilities to carry out detailed 3D machining

PLASTIC ROTATIONAL MOULDING COMPANY

“There’s a lot of innovation of product within our company that we hope meets our customers’ expectations,” managing director Jim Jackson says. “We’ve always been involved in the developing and refining of our core products. We want repeat business and to do that we need to be able to show that we supply a quality product at a good price.” Jackson Electrical has product that has been operating for 35 years old and is still going strong. “Our product has longevity and we’re very conscious of that, as they go into some really tough industries,” he says. “Their longevity is reinforcing our position that we make something that’s a very high standard and will give our customers many years of reliable service into the future.” AT Jackson Electrical Industries Limited 18/20 Gloucester Park Road Onehunga Auckland T (09) 634 3376 E sales@jackson.co.nz www.jackson.co.nz

— Advertising Feature

Specialists in moulding a range of domestic and commercial products using the rotational moulding process.

For all enquiries call (09) 579 4583 or visit www.prm.co.nz

Jackson Electrical Industries Limited

Project Categories: ABL Sursum, Automation, Building Projects, Civil Projects, CNC Projects, Concrete Formwork, Elsafe Softwiring, Lifeguard Electrical, Lifeguard Hire & Service, PLC Design & Service 18 Gloucester Park Road, Onehunga, Auckland

Ph: 09 634 3376

E: sales@jackson.co.nz

www.jackson.co.nz

www.aucklandtoday.net.nz September/October 2014 31

Property & Construction | BSC Clean Sweep Awards

Setting an industry’s standards Across the country, 365 days of the year, a team of unsung heroes clean, maintain and care for offices, hospitals, public buildings, classrooms and factories allowing both industry and the public sector to occupy these spaces in comfort.

The recent Clean SweepTM Awards recognised the achievement of businesses of all sizes across the building service industry. Organised by and for members of the Building Service Contractors of New Zealand Incorporated (BSC), the awards are regarded as the Oscars of the building maintenance sector. BSC chief executive, Lillian Small says the awards were a sparkling success. “Within the industry we know about that vital work, carried out day in day out and year round, providing an essential service to

Kiwi communities. However, the contribution made by our members often flies beneath the radar when it comes to public recognition.” Programmes like the Clean Sweep Awards are also key to helping to lift the benchmark in industry standards, including in training, health and safety, environmental initiatives and innovation, adds Small. The Clean Sweep Awards culminated in a glittering gala dinner in Auckland for over 300 people where a plethora of well-deserved awards were presented to companies from across the country.

ToTal Property Services - cleaning up four awards The Clean Sweep awards provided a platform of total success for ToTal Property Services. Its various offices in Auckland, Hamilton, Wellington and Christchurch were all represented at the awards.

Judges praised Harlym for his effective contribution to group performance, his confidence, self-motivation, and his ability to ‘think outside the box’ and create innovative solutions to issues.

ToTal Property Services won the following awards:

Across the ToTal branches, the judges cited the good relationships the staff have with customers, the high standards of cleaning, excellent on-site training and stringent quality audits as among the key factors that make their award-winning contracts so successful.

• Offices under 2,500 sqm for Christchurch City Mission, won by ToTal Property Services Canterbury • Retail, Hospitality or Leisure Space under 15,000 sqm for Canterbury Museum, won by ToTal Property Services Canterbury

Harlym Makea and his “mentor, advisor and agony aunt,” operations manager Patsy McIntosh

• Offices over 2,500 sqm award for Westpac Takutai Square, won by ToTal Property Services Auckland • New Entrant Achiever Award, won by Harlym Makea from the Auckland office

Ph: 64 9 272 4141 info@greenearth.co.nz www.greenearth.co.nz

32 September/October 2014 www.aucklandtoday.net.nz

Home grown quality TPS is the largest New Zealand owned cleaning company and Christchurch manager, Paul Emery says his branch winning two out of the four categories entered is testament to the Christchurch team hitting well above its weight.

• Winner of the New Entrant Achiever Award, 26 year old Harlym Makea has worked for ToTal Property Services for two years progressing from Customer Services Cadet to a management role.

“Awards like these are a good chance to be measured against others in the industry - not just for your cleaning services, but across your whole business.

“Being TPS’s first cadet was a challenge for me and the company. I am really pleased to be part of an industry that provides so much variety, challenges and opportunity. Cleaners are one of the hardest working groups I have had the privilege of being involved with and the Clean Sweep Awards are a wonderful way to thank our cleaners.”

“We are the largest locally owned cleaning company working in Christchurch and we put our success down to our focus on effective supervision and quality control.” All of the company’s competition comes from multinationals and Emery says the entire team is proud to have its dedication and hard work recognised nationally.

Property & Construction | BSC Clean Sweep Awards < Members of the Westferry Property Services team, Dominic Drumm, Karen Scott, Larry Taylor, commended for its client engagement, occupational health and safety initiatives, ongoing training and staff development

“

Westferry Property Services - winners of the Healthcare Aged Care Award When you are looking for a clear difference, the Westferry Property Services (WPS) team proves itself time-and-time again. Winning the Health Care - Aged Care Award for its work at the Kapiti Retirement Trust in Paraparaumu, was another

The advantage of using a registered Building Services Contractor Simple - peace of mind and quality assurance. Only a BSC member can be a Registered Building Services Contractor. Customers can be confident that they are employing a reputable contractor who has met a strict minimum entrance criteria and agreed to abide by the strict Code of Practice the BSC operates under. BSC members are also all signatories to the Principles for a Sustainable Property Services Industry Agreement, committed to providing a good service based on fair contracting principles and using staff who enjoy fair pay and conditions. With members ranging from sole operators to multi-national companies, including all New Zealand’s major contractors, there is a registered BSC company that can provide services from cleaning to grounds maintenance, security, rubbish removal and document destruction.

acknowledgement of its dedication to a consistently high standard of service, says director, Dominic Drumm. WPS specialises in commercial cleaning and maintenance in the Auckland and Wellington regions. The company, which has a five strong team working at the premises, impressed judges with its exceptional cleaning and hygiene standards and the way it works with the client to ensure best practice infection control procedures. They also commended the company’s client engagement, occupational health and safety initiatives, ongoing training, and staff development including rolling out workplace literacy courses for employees.

“The team at Westferry Property Services understand how important a clean premises is to your business and we take pride in providing a consistently high standard of service to all of our customers. We believe the success of our service to customers is reliant on both the integrity of our senior team and quality of our cleaning staff,” adds Drumm. “Given our reputation is very important to us, we take time to select both contracts and cleaning staff, considering both our capacity to deliver as well as a good fit between WPS, the contract and cleaning team. We strive to ensure that our cleaners have both the skill and capacity to provide a specialist and thorough clean every time on every site.” >

The team at Westferry Property Services understand how important a clean premises is to your business and we take pride in providing a consistently high standard of service to all of our customers. We believe the success of our service to customers is reliant on both the integrity of our senior team and quality of our cleaning staff - DOMINIC DRUMM

”

Congratulations to all the BSCNZ winners of the Clean Sweep Awards

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Supply of janitorial products and equipment Enforcing environmentally safe products for the industry Contact Us 14-16 Nugent St, Grafton, Auckland 1023 09 358 3881 www.cleaningsupplies.net.nz www.aucklandtoday.net.nz September/October 2014 33

Property & Construction | BSC Clean Sweep Awards

That’s Clean - winners of the Business Innovation Award Auckland commercial cleaning company That’s Clean, won the Business Innovation category for its cleaning contract with Fisher & Paykel Finance. The company has been established for 25 years, employs 90 staff and services clients across the Auckland region. It offers services to clients in three main categories: commercial cleaning for small office spaces to large business premises; window cleaning, from residential properties to high rise office buildings; and property maintenance for residential and commercial properties. That’s Clean impressed judges with the way it has worked to make the most of technological advances and provided cost effective benefits for customers through a range of innovations, including developing its own environmentally responsible range of cleaning products which are made in New Zealand. “We are committed to using only the most effective cleaning systems and products. We believe it’s not about looking clean, it’s about being hygienically clean,” says co-director, Tony Witana. To support this, the developed the selfbranded and certified range of cleaning products based on natural plant extracts.

The Office Protect Hygiene range is ecofriendly and utilises natural biodegradable ingredients that meet the high demands and standards the company uphold. It has also introduced an eco-friendly Pure Water deionisation system for a superior window cleaning results. Innovation and dedication are everyday words in the That’s Clean vocabulary. It has its own interactive online monitoring and reporting system ensures a client’s needs are met as quickly and effectively as possible. It also ensures a reliability and quality of service that continues to make them an industry leader.

“

We never get tired of saying ‘yes’ to a business opportunity. There are always requests from clients that are not part of our standard contract. We have the confidence to react quickly and get the job done. We’ll never say no

”

- TONY WITANA

“We never get tired of saying ‘yes’ to a business opportunity. There are always requests from clients that are not part of our standard contract. We have the confidence to react quickly and get the job done. We’ll never say no,” adds Witana. Additionally, all That’s Clean staff are inducted and trained to national standards by specialist trainers with a number of follow-up on-site visits by area supervisors. Random site inspections are carried out by senior management to ensure that the highest cleaning standards are maintained.

That’s Clean - the Auckland dream team that took out the Clean Sweep Business Innovation Award

ANZ Congratulates That’s Clean Ltd. Eddie Liew Business Manager Level 1, 187-193 Broadway, Newmarket eddie.liew@anz.com T. 09 252 3729 M. 021 821 712

Alex Campbell Business Manager Level 1, 205 Queen Street, Auckland Central alex.campbell@anz.com T. 09 252 2740 M. 027 232 6347

Charles Beets Business Manager 8 Business Parade South, Highbrook charles.beets@anz.com T. 09 252 4723 M. 027 232 3974

Tina Li Business Manager Level 1, 205 Queen Street, Auckland Central tina.li@anz.com T. 09 252 3732 M. 021 832 281

anz.co.nz ANZ Bank New Zealand Limited 07/14

16976

34 September/October 2014 www.aucklandtoday.net.nz

ANZ would like to congratulate That’s Clean Ltd on their 25th anniversary and winning the Clean Sweep Award 2014 for Business Innovation. We’ve been helping New Zealand businesses grow and prosper for over 170 years. With more business bankers in more places than any other bank, we help to support your business by combining business expertise with local knowledge. To find out how we can help you achieve your business goals, contact us today.

Property & Construction | BSC Clean Sweep Awards

ISS Facility Services - winner of Retail Hospitality or Leisure Space over 15,000sqm ISS Facility Services Auckland took the honours in the Retail, Hospitality or Leisure Space over 15,000 sqm category for Sylvia Park Shopping Centre. Winning this award was a great team effort, says Caroline Jonker, divisional manager-retail. “Thanks should go to the contract manager, Francois Vorster for the way he has structured the cleaning as well as the relationship with the client on site.” Vorster was awarded with an ISS Hero Award for the Clean Sweeps Win. Jonathan Douglas, Sylvia Park manager says he is delighted that ISS won this award for their services to the shopping centre. It is a fitting reward to all the hard work and dedication the cleaning team put in to help make Sylvia Park a great place to shop. Founded in 1901, ISS Facility Services is one of the world’s largest facility services companies with annual sales in excess of $16 billion and more than 535,000 employees worldwide. ISS made its debut into New Zealand in 2005, and is now one of the largest facility service companies in the country.

With over 1600 staff in New Zealand, ISS takes its role and responsibility as a large employer seriously. By embedding its values and principles into the entire operation, its people are empowered, engaged and have a sense of purpose, the company says. Understanding the “bigger picture” ensures staff do not see themselves as just cleaning a shopping centre but rather as providing a clean, safe and pleasurable shopping experience for millions of Kiwis. “ISS’s achievement in the 2014 Clean Sweep awards is testament to the hard work and

- CAROLINE JONKER

”

dedication of ISS Retail Division. We take great pride in the service standards provided to its many high profile shopping centres in their portfolio,” Jonker adds.

Caroline Jonker accepts the ISS award for its cleaning services at Sylvia Park Shopping Centre

The organisation enjoys the advantages of being able to draw on its parent’s substantial international resources, expertise and experience. This places ISS at the leading edge of global methodologies, technology and systems – all of which translate directly into top quality service at international best practices.

“

ISS’ achievement in the 2014 Clean Sweep awards is testament to the hard work and dedication of ISS Retail Division. We take great pride in the service standards provided to its many high profile shopping centres in their portfolio.

“Winning this award for Sylvia Park, New Zealand’s largest shopping centre, provides further surety to our clients that ISS delivers on the promises we make and that the integral core values our business is guided upon are leading us well on our way to obtaining our global vision of becoming the world’s greatest service organisation.” In addition to being named the No.1 Global Outsourcing Provider for the second year in a row, the growing success of ISS New Zealand has earned them the title of ‘New Zealand Facilities Management Company of the Year’ at the annual Frost & Sullivan Best Practices Awards 2014. “These awards provide recognition to ALL our employees - our biggest asset.” >

The management and staff at ELS New Zealand extend our warmest congratulations to Russell Kerr and ISS Facility Services for their recognition in the Clean Sweep Awards 2014. INDUSTRIAL

SERVICE

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www.aucklandtoday.net.nz September/October 2014 35

Property & Construction | BSC Clean Sweep Awards

OCS Limited sweeps up four awards Another company doing well in the awards was OCS Limited - its Bay of Plenty branch won the Health Care – Public and Private category for Rotorua Hospital, while the Christchurch office won two awards – Industrial Space/Manufacturing for Christchurch Airport, and Education, Technical and Other Institutions for CPIT. The company took out both the Education categories with their West Coast branch taking out the Education Primary/Secondary with their service to Buller High School in Westport. OCS managing director, James Fletcher says OCS is pleased with the recognition it has received in its key market segments of healthcare, aviation and education. “We would like to take this opportunity to thank our clients for their continued support and our site based cleaning teams for the excellent work they do to deliver value to our clients.”

High flyers In relation to OCS’s win for Christchurch International Airport, the judges were impressed with the many different aspects of speciality work the company carried out for the airport, inside and out, including chemical-free cleaning of hard floors. The team is responsible for cleaning and maintaining the terminal and other buildings on the airport campus to a high standard.

The OCS way Put clients first We don’t ‘sell you’ services - we listen to you to discover what your key objectives are and design our services to help you meet them. We call that providing ‘Sustainable Solutions’. Foster a ‘can do’ attitude

Build strong relationships Having listened, we share common objectives, invest in the resource to deliver against them and communicate meaningfully and frequently with you. Provide great value By understanding your key objectives and delivering against them, we provide great value focused on your business and through collaborative working techniques, we continue to achieve that, even in adverse economic conditions around the world. Recognise wider responsibilities We contribute to an ethical supply chain by reducing the environmental impact of our solutions and support the communities in which we work. Promote change and innovation We challenge convention; producing new ideas and leaner processes, harnessing and developing existing technology to deliver best practice and real efficiency. We also export that best practice to and from wherever we work in the world to ensure the solutions we provide are world class.

We would like to take this opportunity to thank our clients for their continued support and our site based cleaning teams for the excellent work they do to deliver value to our clients - JAMES FLETCHER

”

Team members work around flights to ensure a safe environment for staff and have kits and protocols in place to deal with exceptional hygiene circumstances such as pandemics. Christchurch Airport places a high level of importance on the cleanliness of their facilities as they have a direct and measurable impact on their overall customer satisfaction ratings. In an independently measured, internationally based satisfaction survey for airports, Christchurch Airport consistently ranks highest for cleanliness in the Australia/New Zealand region for airports of 5-15 million passengers.

A healthy clean OCS filled all three finalist spots in the category Healthcare – Public and Private for its contracts with Southern Cross North Harbour, Wairarapa District Health Board and winner, Rotorua Hospital, where it has provided cleaning services since 2009. Judges were impressed by the contribution the company makes to the hospital’s infection control policies and guidelines, with hospital management emphasising that the team has ”significantly improved the cleaning outcomes” at the hospital. Judges also praised the introduction of new equipment and cleaning technology combined with good leadership and specific workforce training. Measures the company has taken to ensure high cleaning standards at the hospital include engaging an infection prevention and control (IP&C) consultant who is also a qualified nurse. OCS allocates time for all team members to take part in in-house training as well as all infection control training, provided by District Health Boards and holds regular toolbox meetings to update staff on best practice. High priority is also placed on the health, safety and wellbeing of staff with comprehensive policies and a bi-monthly newsletter updating the team on health and safety performance and safe working practices.

Education wins OCS swept the boards in the education categories with judges taking into account speciality cleaning, training and staff development, quality assurance and health and safety in deciding the winners.

Jared O'Neill, Southern Regional Manager for OCS accepts one of the company's four awards

We invest in and nurture talent, encouraging teamwork and collaborative working so we are equipped and focused to deliver against your objectives; that’s what makes us unique.

“

executive officer says OCS has achieved a well deserved reputation of providing a high standard of organisational and professional outcomes.

there is a total commitment to add value and work closely with customers to improve its service.

“Buller High School and OCS have established a successful business relationship where both parties share a joint vision of organisational goals. This success is reflected in a beautifully maintained environment which both parties take great pride in,” Fletcher adds.

About Building Service Contractors

Family values

For 50 years it’s been representing New Zealand’s building services contractors and promoting excellence in the industry.

OCS is a fifth generation, family owned company delivering a range of services from bundled facilities management to single services; from cleaning and washroom services to pest control and waste management to their clients throughout New Zealand and globally.

OCS was also praised for its excellent client relations with school management saying the cleaners were very much a part of the staff team.

OCS sets the bar for international standards of compliance, health and safety and accredited business practices. OCS New Zealand holds International Certifications for its Occupational Health & Safety Management Systems – OHSAS 18001/ AS/ NZ4801, Quality Management Systems – ISO 9001, and Environmental Management Systems – IS 14001.

OCS has held the cleaning contract at Buller High School for 12 years. Corrina Batt,

Living their values is what helps set them apart. Its ‘Customer First’ philosophy means

36 September/October 2014 www.aucklandtoday.net.nz

Building Service Contractors New Zealand (BSC) is a membership organisation representing owner-operators in the building service industry.

Members range from sole operators to multi-national companies, including all New Zealand’s major contractors, and provide a diverse range of services from cleaning to grounds maintenance, security, rubbish removal and document destruction. Many manufacturers and suppliers of cleaning chemicals and equipment also belong to BSC as Associate Members. AT

Building Service Contractors PO Box 31-067 Lower Hutt T (04) 589 0253 www.bsc.org.nz — Advertising Feature

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Industrial Vacuums Floor Burnishers Sweepers Cleaning Trolleys Floor Coating Sytems www.aucklandtoday.net.nz September/October 2014 37

Property & Construction | DFS Construction

DFS Construction With a solid reputation for integrity, superior service and competence in the construction industry, it’s no wonder Auckland’s DFS Construction is making positive waves in the industry. DFS encompass everything a client would want from a building renovation contractor: integrity, fairness and reliability. The business provides a range of services covering both the commercial and residential sectors. “We specialise in plasterboard lining, interior and exterior painting, steel stud partition and suspended ceilings. We also do office fit-outs, aluminum partitions, carpentry and wallpapering,” the company says.

DFS Construction provides a range of services covering both the commercial and residential sectors and includes both interior and exterior work

Planning, delivering projects efficiently and flexibility are the key factors DFS incorporates into all its work and as purveyors of quality construction, the team knows how to deliver a quality job for each and every client. But renovating a building isn’t just a This commitment to delivering high quality physical task for the DFS team, the importance work, time and again, for client after client of building relationships with their clients has seen the business enjoy steady growth is essential. since its inception, after been born from This is reflected in the fact that repeat DFS Interiors. customers and word of mouth provide the But no matter how competent or bulk of the company’s work; a telling sign professional any company might be, the that its customers are not only satisfied, but harsh fact is all industries and professional impressed enough to recommend the services sectors are harsh, competitive environments of DFS Construction. to operate in and DFS Construction has “Clients come to us because we provide a faced, and continues to face, challenges of good price and good quality work.” its own.

‘Proud supporters of DFS Construction’

www.dulux.co.nz

Five keys to DFS Construction’s success

DFS project case study

• Extensive early planning

Projects: Auckland Domestic Airport and Manukau District Court.

• Good leadership, management and first line supervision

The challenges: Ensuring job quality control, maintaining cost control with evolving client changes and extensive security measures were also required.

• Positive client relationships • Proper project team chemistry

“Competition is getting more and more severe as it is inevitable to face rising competition in the construction industry.

How these were overcome: Efficient project and site management with effective planning to prevent problems onsite before they occur; for example - planning the delivery and storage of equipment and materials.

“We also face challenges where clients want a top quality product to be produced at a fair price and as quickly as possible. So time management is imperative to helping us succeed, as well as regular QA system checks.”

Supervising and keeping records of all operations and labour onsite. Also maintaining constant and efficient communication with a range of people, including clients, subcontractors, suppliers and the DFS internal workforce.

• Quick response to changes.

One way DFS delivers peace of mind to clients is by eliminating the possibility of cost increases right from the onset. “A fixed lump sum price gives the client reassurance for their budget.” As far as the future is concerned, DFS has that covered as well. “We are mainly based in Auckland, but in the following years we also hope to continue growing outside of Auckland and we currently have projects in Christchurch.” AT

DFS Construction Ltd Level 1 20 Augustus Terrace Parnell Auckland T (09) 357 0168 M 0275 888 328 E info@dfsconstruction.co.nz — Advertising Feature

DFS Construction Limited

Christchurch Office: Auckland Office: 95 Epsom Road, Sockburn, Christchurch City 8042. PO Box 137320, Parnell, Auckland, Level 1, 20 Augustus Terrace, Parnell, Auckland, Ph: 03 342 3898, Fax: 03-342 3498 Ph: 09-357 0168, Fax: 09-357 0998, Mobile: 027 443 9966 info@dfsconstruction.co.nz •

PLASTERBOARD LINING

38 September/October 2014 www.aucklandtoday.net.nz

•

PAINTING & DECORATING

•

EXTERIOR CLADDING & INTERIOR LINING

Property & Construction | Heineke Builders

The smart home building choice Selecting a building company to construct your new home can be a time consuming process and it is not a decision to be taken lightly. Heineke Builders Ltd is the smart choice that gives you peace of mind and high quality work like no other. When you select Heineke Builders to create your dream home you can rest assured your house is in good hands. Head of Heineke Builders, Chris Heineke is not afraid of hard work; he has a solid reputation for quality workmanship, great service and competitive prices. Chris has been in business for himself since 1992 and knows the Auckland building industry like the back of his hand. He has had more than 25 years’ experience in the building trade and is a trade qualified carpenter.

He is passionate about building and is backed up by a team of hard working builders and apprentices who take pleasure in ensuring a job is well done.

Peace of mind Chris ensures all of his customers are 100 percent happy with their finished build. But for extra peace of mind the company has a number of steps in place to leave no doubt Heineke Builders is the best choice for your next building project. The company is a member of the Certified Builders Association of New Zealand and they are Licensed Building Practitioners. When you build your new home with Heineke Builders, it comes with a 10 year Homefirst Builders’ Guarantee. Plus if you are undertaking Weathertight remediation on a leaky home they are certified to offer a Watertight Warranty through CBL Insurance. These added benefits mean you can be confident you will receive a home that will stand the test of time providing a warm, comfortable and well built home for you and your family for years to come. AT

“

Testimonials Because of the Heineke Builders reliable reputation, a high percentage of the work undertaken by Chris and his team stems from long term clients and referrals by their satisfied clients.

This diverse building company can complete a range of work including:

“We’ve used Chris on multiple projects ever since he began his business in 1992 he’s an outstanding builder, reliable, fast and cost-effective. And his work is top quality. As his business and team have grown his high standards have been maintained – he chooses excellent employees and trains his apprentices really well. I wouldn’t use any other builder for any work, large or small.

• Light commercial

- Robyn Pearce

”

• New homes • Renovations and additions • Leaky home re-cladding • Decks • Maintenance. Heineke Builders Ltd P.O. Box 54 Bombay 2343 T (09) 237 8075 E info@heinekebuilders.co.nz www.heinekebuilders.co.nz — Advertising Feature

The farmhouse after renovations are completed

Original early period 1905 farmhouse before renovations

Full build of a seaside home using low maintenance Palliside cladding

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We are proud to supply Heineke Builders for all their building needs Mitre 10 Mega Manukau 61 Lambie Drive Manukau Ph 09 262 3860 Opening hours Mon – Fri - 7am - 7pm Sat & Sun – 8am - 6pm www.aucklandtoday.net.nz September/October 2014 39

Property & Construction | Plantarama Garden Centre

Your gardening experts Looking to improve or transform your garden? With two impressive sites each spanning more than two acres, you’ll find a treasure trove of garden and landscaping supplies at Plantarama, so you needn’t look anywhere else for those staple garden styles. For those who love working on their spot of terra firma Auckland’s largest garden centre, Plantarama, is devoted to growing a variety of plants, flowers and fruits which are healthy and strong, so you can be confident you’re garden will flourish for years to come. A wide range of ceramic pots and ornaments are also available in different styles and colours to help you transform your property. “We cater for a very broad cross section – lots of small plants to large trees. We have a massive two acre plant and pot display at both stores,” owner, Peter Bolam says. Peter has been growing plants for more than 40 years and his first interest in plants was seeded when he grew plants while at school; he went on to work part time at a plant

nursery. He opened Plantarama, located at the Massey site, in 1987, and the Papakura store was a welcome addition 14 years ago. Passionate about his business Peter describes himself as a workaholic. It wasn’t without years of hard work and support from others which has enabled him to build his business from scratch. The garden centre is a great place to relax and enjoy the peaceful property surrounded by the beauty of plants and nature. With an awareness of how some plants are becoming less popular and risk being completely lost or forgotten, Peter feels it is worthwhile to grow a large variety of plants to secure their existence in the future. So if

you’re looking for something different to the plain commercial organised garden centres you’ll be amazed at the size and selection at Plantarama. It has more than 10 large shipping containers full of ceramic pots and ornaments in different sizes, colours and designs, including large rustic and sandblasted style pots which are natural looking in their earthy brown shades. Some ornaments are terracotta or concrete and include Buddhas, statues, gnomes, animals, water features, mushroom, figures, bridges etc. “We are the king of ceramic pots with the best selection. We have imported a huge new selection of different ceramic pots.” You’ll find maples, camellias, rhododendrons, conifers, natives, bonsai, garden ornaments, and ceramic animals. Another focus of its business is its gardening and landscaping tools such as potting mix, plant or vegetable seeds, fertiliser, gardening gloves, weed spray and more.

small business such as ours. There is a big risk they may gradually disappear along with many of the less common/popular plants we stock. They are already strongly influencing what growers can grow/import. The offerings may be very limited in the future. “It’s incredibly difficult to survive in business especially now with bureaucracy, dishonesty, competition, hard work, long hours and climate issues.” Other challenges facing the business are the lack of foot traffic entering the store from the Great South Road due to local roading infrastructure changes and changing the road name to Fred Taylor Drive. With a stellar profile on two large, stunning properties, all your quality garden needs are met here at Plantarama. Take a look around, you won’t be disappointed! AT Hours: 9am to 5.30pm (5pm in winter), 7 days

The team of enthusiastic, skilled plant growers are equipped with the knowledge, experience and ideas to assist customers in whatever way they can. They offer accurate and honest advice when it comes to garden questions or problems, including landscaping direction. Peter is also available for garden visits to offer his expertise and offer solutions to guide you to achieving the best garden for your home. Peter’s also worked hard to tackle climatic issues and diseases during the years to maintain his growing business and says landscaping styles are changing. “Competition, especially from discount chain stores, is dominating the market. This is a large threat to the continuing existence of

40 September/October 2014 www.aucklandtoday.net.nz

Plantarama Garden Centre 104 Fred Taylor Drive T (09) 416 7707 Papakura store 524 Great South Road Papakura south T (09) 298 1494 E pbolam@ihug.co.nz www.plantarama.co.nz — Advertising Feature

Property & Construction | NZ Height Services

Property & Construction | Terra Firma Earth Building

The specialist height access company Height related accidents lead the way as this country’s most common accident on building sites. Most people understand and respect the risks of working on high buildings such as office towers, large commercial buildings and factories and subsequently leave this work to the professionals. But many people don’t understand or disregard the fact people can be just as seriously injured or even killed in a fall of just five metres or less. If you need any work completed on the exterior of your building, whether it’s just a few metres off the ground or high in the sky, don’t take the risk of attempting it yourself and call the experts - New Zealand Height Services. New Zealand Height Services are the high flyers in its industry. The company proudly boasts a flawless safety record and offer a wide variety of exterior building maintenance services. The business has the qualified staff and specialist gear to complete any work required on the exterior of commercial and residential buildings. Plus they can supply you with specialist safety equipment for working at heights.

Services include: • Cladding repair and replacement • Signage instalment • Commercial window cleaning • Painting • Guttering maintenance • Planned maintenance reports • Water blasting and cleaning • Installation and repairs of access ladders • Supply and installation of roof top walkways and plant stands • IQP Inspections and Certification Audits.

Products New Zealand Height Services can supply you with safety equipment from its high quality range of products. The product range includes:

Plus being a single point of contact for a multitude of access tasks saves your company time and money.

• Fall arrest blocks

New Zealand Height Services has an experienced team of abseilers who specialise in all jobs where working at height becomes a critical element of the project. They can manage all maintenance services on the exterior of high-rise buildings and structures. AT

and Auckland regions. The company moved location from Raglan to Auckland in 2010. Paul says that during the years the company has become smarter with innovative systems of constructing rammed earth walls. Paul works closely with licensed builder, Kevin Grimes, who Paul says has unwavering commitment and support. Both have been building together for almost 30 years. Kevin’s son Shaun joined the small but passionate workforce and all of them are driven by results.

In a nutshell, rammed earth is a building method which uses natural raw materials to construct buildings. This type of construction and its inherent properties make it strong enough for use in domestic buildings.

The company is currently building a new home in North West Auckland which incorporates an existing dwelling. “We have designed the project to conserve the existing resources but to also be a healthy home and to stylistically match with a significant rammed earth addition.”

Rammed earth homes are built in a wide range of architectural styles and some of the company’s past projects include rammed earth chimneys, sculptured walls, curved walls, and arches and columns.

Some of New Zealand’s largest construction companies, government departments and major infrastructure projects trust their work to New Zealand Height Services, and they continually return year after year to have their building maintenance carried out:

Services

With more Kiwis opting for a sustainable way of living, there’s one local company setting the standard in New Zealand for rammed earth homes.

Terra Firma Earth Building Company is committed to building strong, durable, versatile homes which are environmentally friendly, aesthetically appealing and delivers high performance on a number of fronts.

Lional Woodall heads up New Zealand Height Services which has been in business for more than 30 years. After more than three decades in the specialist industry you can be sure they are the experts at their job, offering experience and technical backup from qualified staff. The specialist height access company can deliver the equipment and personnel to make working at heights safer. Safety is paramount to their job and is the first consideration in all of their work. They are proud of their impressive safety record and are encouraging others to put safety at the top of their priorities too.

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Paul adds that his goal is to “encourage systemic change in the construction industry to move away from high impact consumerism and disposable housing”. AT

The use of different soils creates diverse surface textures which enhance a homes overall visual appeal. Terra Firma Earth Building Company offers full home design, consultation and earth wall contracting services throughout New Zealand. Owner and senior designer, Paul Geraets is a man on a mission to foster widespread acceptance of this type of building method to provide sustainable shelter that is affordable, functional, healthy and durable. “We build using natural materials in a time honoured and traditional manner using our own and unique innovative construction processes that we have developed over the last 25 years,” Paul says. Inspired by the book The Rammed Earth Experience by David Easton, he ventured on his first rammed earth home project in 1990 – his family home in Whale Bay, Raglan. Since the company was established in the mid 90s, it has built more than 80 rammed earth homes in the Waikato, Coromandel

Terra Firma Earth Building Company 33 Selbourne Street Grey Lynn, Auckland T 09 963 5942 www.earthhomes.co.nz — Advertising Feature

At Fenneman Accounting each client is individual and has different needs, and we tailor our services to suit their requirements. Our talented team of accounting professionals have over 100 years’ experience amongst them - not only in accounting but in business as well. We also cater for all types of businesses - no client is too big or too small.

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www.aucklandtoday.net.nz September/October 2014 41

Property & Construction | Marsden City

Northland’s new playground The New Zealand lifestyle dream… sun, sand and sea. One Ruakaka development is making all this and more, accessible to everyone. The Marsden City development opens up an ocean of lifestyle, recreational and employment opportunities. Projected population growth, under the Whangarei District Council’s structure plan, envisages an increase of up to 40,000 within the next 20 to 30 years. Marsden City will become one of the central hubs of this residential and business growth. The Council’s plan allows for a city centre to eventually have a core commercial area of around 35ha including 60,000 sqm of total floor area for retail and 82,000 sqm of floor area for non-retail light commercial uses, says Oliver Scott, director of North Holdings Group, which is undertaking the development south of Marsden Point, in Northland. The development, which is underway, combines an enviable laidback lifestyle with a host of employment opportunities. “The growth in the area, along with the recent announcement of the Hawaiki Cable coming into Marsden, the potential for new industry, especially in IT and aqua farming, is enormous,” Scott adds. Interest from retail and industry in the city is high, as is the demand for residential sections. And, why wouldn’t it be. With sections priced from $140,000 to $180,000.

If you prefer a house and land package, these start at $450,000. “Marsden is getting closer and closer to Auckland all the time.” The recent announcement of the new Auckland to Wellsford motorway extension brings it even closer. “Currently it’s about a 90 minute drive which would be reduced significantly with the completion of the motorway,” Scott says. “There is a significant price advantage to living here and with the boom that is predicted across the area the advantages are not just lifestyle and affordability, but employment and business opportunities also.” Initially stage one of the development will offer 22,000 retail, 20,000 non-retail commercial. Safe neighbourhoods and modern facilities are key to the park-like residential areas. In the tree-lined heart of town you will find a slick selection of 150 apartments above retail and commercial buildings and an additional 250 standalone and terraced houses, in quiet streets all linked by walkways and cycle paths. North Holdings is offering choices for residential living including detached houses,

attached townhouses, and terraced housing and apartments. Most residential living will be located around neighbourhood pocket parks. All roading and infrastructure is complete and the first 50 residential sections are on the market and currently under development. Each has a connection to a pocket park and are in the vicinity of the Show Home Boulevard that will open within weeks. Six show homes by a selection of Northland’s top building companies will showcase homes suitable for this enviable location. “The vision for the city is a space designed for relaxed, community-styled living, built around open recreational space and a vibrant city centre.” New zoning will also allow for retirement living and educational facilities. “Plans have been floated by other land developers in the region for a composite educational facility that could cater for at least 3,000 students,” he says.

“

The vision for the city is a space designed for relaxed, communitystyled living, built around open recreational space and a vibrant city centre. - Oliver Scott, director, North Holdings Group

”

With Marsden Cove Marina, Ruakaka Beach, renowned fishing, the enviable weather and the easy access to both Auckland and Whangarei - Marsden City is an idyllic spot, which brings that sun, sand and sea lifestyle within reach of everyone.

Flow Transportation Specialists Limited is a transportation planning, travel behaviour and traffic engineering consultancy based in Auckland. We have a wealth of local and international experience and we are involved in a wide variety of substantial transportation projects throughout New Zealand. Flow worked with North Holdings and the project team on several projects in the area, including the development of the Marsden Point-Ruakaka Structure Plan, which involved land use-transport integration and planning for all transport modes. We are very pleased to be associated with this project, which will create a unique opportunity for living and working in a beautiful part of NZ.

flow TRANSPORTATION SPECIALISTS LTD Level 1, 11 Blake Street, Ponsonby, Auckland | PO Box 47497 Ponsonby 1144 | p 09 970 3820 | f 09 970 3890 | www.flownz.com

42 September/October 2014 www.aucklandtoday.net.nz

Property & Construction | Marsden City Nature’s playground

buzzing café and arts, and all around you there is an abundance of leisure activities at your fingertips, you will not need to travel far.

Marsden City is framed by the striking landmark of Mount Manaia on Whangarei Harbour and the distinctive shapes of the Hen and Chicken Islands, the crescent shaped bay is the ancestral home of the Patuharakeke Hapu. The region is also celebrated for its rich Scottish Heritage.

The city centre The commercial core of Marsden City will be centered around the stylish modern Casey Street. This area will comprise a large supermarket, many retail shops, restaurants, a medical centre and/or above ground floor residential usage.

The 23 kilometre arc of ocean beach offers an aquatic playground for young and old. You’ll find boat access and beautiful views to Mount Manaia at the seaside enclave of One Tree Point. The Marsden Cove waterways offer a new hub for an international boating community.

High level urban design elements and landscaping will help define the town centre and main street. Wide pavements and continuous verandahs over the street will create attractive outdoor dining spaces.

Beach access is easy on the bay and you’ll find everything from surf breaks, safe swimming spots to swimwear-optional locations. Just down the road at Mangawhai there is a

“The interest for the main street stage one retail shops has already attracted interest from a good mix of retailers. There has been strong interest from a supermarket chain, a hardware DIY chain, a fast-food franchise and a home zone retail complex.

Marsden City at a glance • While stage one has begun, in time Marsden City will become an important lifestyle and business hub for Northland

“There are plans for a motel and conference centre on Casey Road, and a group of doctors have chosen to site a private hospital in the development.”

• 135 hectare development

At the outer edges of the town centre, there will be a state of the art business park, sensitively designed to mitigate visual pollution and traffic congestion and achieve a great balance between living and working environments.

• Mixed use lifestyle city • Variety of residential for families and retirees • Retail of up to 60,000sq metres • Light commercial, service and business opportunities

There will be mix of business unit sizes, with fibre-optic telecommunications and ultra fast broadband already to the door. Commercial and industrial sites are available for leasing or owner/occupiers.

• House and land from $450,000 • Residential sites from $140,000 • 90 minutes from Auckland

Bulk retailers, trade warehouses and storage yards will sit adjacent to the town centre, but will be recessed back from the main

• Location, location, location!

streets where additional parking spaces will be available. Expression of interest from many retail chains and businesses is high, adds Scott. The hard work has been done. Marsden City’s roads are in place, wastewater and storm water are connected and the power is on. State of the art fibreoptic telecommunications and ultra fast

broadband run right to your gate and a collection of new show homes will open soon. The town has been carefully designed to maximise the human experience. Tree lined, pedestrian friendly streets, pocket parks and cycle ways will be a key feature of the town, whether it’s in a residential cul-de-sac or in the commercial centre. >

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www.coco.co.nz www.aucklandtoday.net.nz September/October 2014 43

Property & Construction | Marsden City Exceptional business opportunities

market share has begun major expansion, which will eventually create 400 new jobs.

With a sought after quality of life and a strategic location, Marsden City is ideally positioned not just to raise your family, but to progress your business and investment interests too. The area has enjoyed consistent growth, and after a small dip due to the global financial crisis, Scott says that today it is picking up again with an exciting mix of marine activities, manufacturing, IT and tourism. Northland’s economy is predicted to grow by 40 percent during the next 10 years. With easy access to Northport, State Highway One, Marsden Cove’s new marina and a possible new rail corridor, the Marsden Point-Ruakaka area is already a significant hub for the province’s business. “New land around Marsden City has already been allocated for sustainable developments. The area is set to boom, providing essential services to primary industries, manufacturing, logistics and tourism.” The expansion of Northport, New Zealand’s deepest port, allows for a diversification of shipping activities and an increase in bulk freight and possible future container traffic. Northport is also picked as a stopover for many of the cruise ships visiting New Zealand, with plans to maximise this as a major tourism and revenue generator for the region. Carter-Holt Harvey has established a giant sophisticated timber processing plant adjacent to the port. The Marsden Point oil refinery is a perennial employer in the region and with increased

terra nova PLANNING

The recent upscale marina developments at Marsden Cove now offer a desirable anchorage for a burgeoning local and international boating fleet. As the waterways become busier, there are a number of retail, café and marine supply opportunities establishing there. The proposed new Hawaiki submarine cable connecting New Zealand with the USA and Pacific via ultra fast broadband, comes ashore on the Point. “To augment this there is a proposal to build a ‘cloud’ data centre employing up to 2,000 people here. A truck stop/service station, with retail and caravan-park is in the final consent stages and a complete primary to secondary educational facility is also proposed in the future,” adds Scott. Many other key community infrastructure projects are potentially on the horizon, including a medical centre with emergency clinic, kindergarten and childcare facilities, schools, a retirement village, community buildings and other civil amenities. “There are also opportunities in the hospitality and tourism sector for visitor accommodations, a conference centre and associated entertainment and leisure facilities. Longer term, it is planned that Marsden City will have its own railway station plus a public transport terminus,” Scott says.

“

New land around Marsden City has already been allocated for sustainable developments. The area is set to boom, providing essential services to primary industries, manufacturing, logistics and tourism. - Oliver Scott, director of North Holdings Group

“Residential-friendly light industry is encouraged and will operate from live/work units each with their own road frontage.

Large scale national chain retailers, trade warehouses and storage yards are recessed back from the main street with signage backing onto the new One Tree Point Marsden Highway rail corridor.

“Light industry studio units and cottagebased industries will buffer the residential areas from the outlying general industry zones,” he adds.

The Marsden Point-Ruakaka area is the gateway to Northland’s economic future and Scott predicts Marsden City will be the new business and lifestyle hub for the area. AT

”

Marsden City North Holdings Oliver Scott M 021 447 642 T 0800 488 400 www.marsdencity.co.nz — Advertising Feature

Terra Nova Planning is proud to be associated with the Marsden City development. www.tnp.co.nz

Peter Jennings Licensed Salesperson Ray White Glenfield North Harbour Realty Limited Licensed (REAA 2008) M: 021 737 855 E: peter.jennings@raywhite.com

Peter Jennings - Specializing in commercial development Marsden City in Ruakaka District. Marsden City - Retail - Commercial - Industrial - Residential Call your exclusive sole agent Peter free on 0800 488 400 now for more details.

www.rwglenfield.co.nz 44 September/October 2014 www.aucklandtoday.net.nz

Property & Construction | Meridian Construction

The commercial building solution Meridian Construction can take care of all your commercial building requirements, including construction, joinery and fit-outs.

Owned and operated by founders Kieren and Cath Mallon, Meridian offers the full commercial package through its joinery division associated fit-out companies. Marketing manager Anna Carlton says while Meridian does do some residential construction, its focus is firmly within the commercial market. The company has completed a wide range of successful projects across a number of commercial sectors, including renovation and construction, from design and build to project management.

Meridian Group offers a full turnkey service to its commercial customers, including: • Commercial construction – new builds, renovations, refurbishment and fit-outs • Residential – new builds, renovations and fit-outs • Joinery – residential and commercial • Design services • Kitchen – new kitchens and remodelling • Office and retail fit-outs.

Meridian Group works closely with associated company Fodera, which designs and manufactures architectural wall panels, moulded form and screens and provides bespoke design resolutions. Anna says Fodera’s panels and acrylic moulded form are used in residential and commercial fit-outs such as Pita Pit kiosks, the new ANZ in Wellington, and a panelled reception area in a Devonport villa, complete with hidden doors.

Focus on quality Anna says the Merdian team has a “can do” attitude and strive to offer the highest quality service and products on every project.

The Meridian Construction team has experience in design and build, interior fitouts, renovations, alterations and additions, as well as full-contract new construction.

“Anyone can build; it’s the integrity of our company and the values that come across that ensure every job is finished properly,” she says.

Merdian Joinery and interior fit-outs

(09) 913 8370

Over 25 years of experience

Meridian Group has an in-house joinery division which employs qualified craftsmen and cabinetmakers who work closely with the construction team and kitchen designer.

“We offer a complete turnkey solution,” Anna says. “Along with commercial fit-outs, our joinery division also does bespoke custom-made kitchen and bathroom cabinetry.” Meridian Joinery has a great depth of experience in commercial and residential renovations and refurbishments.

Quality is a key feature of every Meridian Construction project

“Meridian Construction has done a lot of tilt-slab construction and quick-service restaurants, such as Carl’s Jr and Burger King,” Anna says.

Many clients take advantage of the full service solution Meridian offers through its joinery division, which enables the company to provide a comprehensive design-and-build service from start to finish.

Meridian Construction has a lot of experience building quick-service restaurants, such as this Carl’s Jr

Specialists in commercial construction, particularly for quick service restaurants, Meridian has been servicing the market since 1989.

Services

“Our buildings last and our clients have an enjoyable experience working with us, which is why we have repeat clients. If there’s a problem, it will be rectified”.

on the ground floor, with two apartments on each of the two upper floors.

New multi-purpose building in Milford

Meridian Construction 18 Parity Place Glenfield North Shore T (09) 444-9247 www.merdian.org.nz

Meridian Construction is currently working on a three-level retail and residential building in Milford. The building involves retail space

The project started in June and is due for completion by the end of the year. AT

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Proud to support Meridian Construction & Joinery P.O. Box 300 - 586 Albany, Auckland 0752 Phone (09) 415 2420 chris@hopegroup.co.nz www.hopebuilders.co.nz www.aucklandtoday.net.nz September/October 2014 | 45

Property & Construction | Design Builders

A home as unique as you Why live in space that has been defined by others? When you create a new home with Design Builders, you get an original design that reflects your individuality and meets your expectations every step of the way. With no set plans, catalogues or predetermined looks to choose from, all Design Builders homes are 100 percent original, reflecting the individuality of its clients.

“We start with a blank page and help our clients discover what they like and what they don’t. It’s a process of discovery and we never repeat a design twice.

What began some 20 years ago in Hawke’s Bay as a small local business, has grown to become one of the country’s leading new home design and build companies, covering 12 regions across the North Island.

“People come to us at various stages of the process. Some have no idea what they want or may have a clear idea but just can’t put it down on paper. We’ll work with people no matter what stage they are at,” says Fordham.

Auckland is the latest region to join the company and the branch is operated by managing director Charles Fordham and his wife Virginia. With 13 years in the building industry, Fordham is proud to offer the unique Design Builders experience to clients from the Bombay Hills to the north of Auckland. “As a builder, I love the diversity this region offers. It has such a variety of landscapes, from intensely urban to rolling pastures and coastline.” The Auckland branch is approaching its one year anniversary and Fordham is confident of its place in the Auckland market. “We offer something unique. No two people are the same and no two sections are exactly the same. So we design and build homes that reflect the individuality of our clients and make best use of the available site.

Builders know buildings As the name suggests, Design Builders offers both design and build services. This concept provides clients with the benefits of a full turnkey package – an architecturally designed home built to the highest standards for a fixed price, and all from just one company.

“

As a builder, I love the diversity this region offers. It has such a variety of landscapes, from intensely urban to rolling pastures and coastline.

“We bridge the gap between architects and group housing companies,” says Fordham. “We design and build to a budget, so we discuss this early on in the process. It’s really important that we have a good alignment with the client at the very start.”

”

To ensure everyone is on the same page and expectations are met, a lot of work goes into the project before any money changes hands.

Proud to suPPort the nz building industry

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46 | September/October 2014 www.aucklandtoday.net.nz

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Property & Construction | Design Builders

“We give our clients a fixed price quote for the complete design and build, including all the specifications, service connections and building consents. We can do it all and it’s all priced upfront,” Fordham says.

Fordham explains: “We show our clients what it will be like to stand in their living room and look at the view at a certain time of day. This is helpful for those who find it difficult to visualise from a 2D plan.”

Using the latest technology, Design Builders provides 3D elevations and walk-throughs to help clients picture their new home. As a result, before building even starts, clients have a good idea of how their new home will look and feel.

Design Builders also works hand in hand with Westpac to ensure the whole process is seamless, right through to the financials. The team regularly holds home building presentations at Westpac branches to share their knowledge.

Reputation is everything Having earned in excess of 90 national awards, Design Builders has an enviable success rate at the Master Builders House of the Year awards. “As a company, we work to the highest possible standards and we take great pride in the relationships we build with our clients. We hope that we can be friends and that if there was an issue, they would call us first,” Fordham says. “We have even broken the golden rule of keeping business and family separate. We have built for our families without any problems and they are undoubtedly our harshest critics.”

Professional relationships Design Builders would like to thank all of its suppliers, including those who have helped support this article. • Carters Papakura • Gerard Roofs • Westpac • Dominator Garage Doors • GIB Winstone Wallboards.

This approach is clearly working. After more than 20 years in the business, not one call of complaint about Design Builders has been made to the Registered Master Builders Association. “We believe that the best compliment our clients could ever pay us is to refer us, so we offer a long period of after-sales service to ensure our clients are satisfied”. Contact the Design Builders team via phone or email: 0800 456 456, info@designbuilders.co.nz, or visit them at the Auckland Home Show, 10 – 14 September, ASB Showgrounds, Greenlane – stand 963. www.auckland homeshow.co.nz. AT

Do you own a section or are you thinking of building? If you are thinking of building and want your new home to reflect your unique style and taste, we invite you to talk to our team. We have the experience and expertise to translate your vision into a functional home. Our architecturally designed homes are unique and tailor made to suit the varied needs and lifestyles of our clients.

Design Builders 2A Raven Grove Havelock North Hastings T 0800 456 456 E info@designbuilders.co.nz www.designbuilders.co.nz — Advertising Feature

Visit Design Builders at the Auckland Home Show Wednesday 10 - Sunday 14 September 2014 ASB Showgrounds, Greenlane. Stand number 685

We are committed to making the process of designing and building your dream home hassle free from concept to completion. Contact Charles at Design Builders Auckland South on 0800 456 456 for a no obligation consultation or visit us at the Auckland Home Show, stand number 685.

Charles Fordham - 021 0232 440

Book your FREE no obligation design consultation by calling 0800 456 456 Design Builders Auckland South Ltd

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For more information visit www.designbuilders.co.nz www.aucklandtoday.net.nz September/October 2014 | 47

Property & Construction | Auckland Master Plumbers, Gasfitters and Drainlayers Association

A 120 year old network of professionalism The Auckland Master Plumbers, Gasfitters and Drainlayers Association is celebrating 120 years of helping an industry thrive and grow. Until the late 19th century most toilets were outhouses. There was no running water in the house. The first rainwater tanks were wooden barrels. From the 1880s large corrugated-iron tanks, usually on a stand at the back of the house, became popular. The next step was to pipe the water inside.

The purpose of the association was to improve matters affecting the trade in general, to obtain first-class workmanship and to discuss topics referring to any branches of the trade.

Galvanised pipes from the water tank to the kitchen sink were a major innovation. Once water was piped into the house the next step for the plumber was to install water heating. At first a copper tank was fitted alongside the firebox of the kitchen range.

The history of plumbing In the mid-19th century a plumber’s work mainly involved keeping water out of buildings. Plumbers in the mid to late 1800s worked in roofing, particularly constructing flashings and downpipes. By 1872 there were eight plumbers and 11 tinsmiths in Auckland.

Once high pressure town water supplies arrived plumbers installed separate, larger copper cylinders connected to the water supply. Pipes circulated water to and from the coal range.

Most houses in Auckland had no town water supplies until the late 19th century, nor sanitary plumbing until the early 1900s, so at first there was little demand for plumbers.

While most people still bathed in the kitchen in a filled tub, from the 1880s and 1890s

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The emergence of sewerage systems and town water supplies ensured that there was a steady stream of work for plumbers to maintain these systems.

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houses began to have bathrooms. The first toilets installed by plumbers were known as water closets. They used the town water supply to flush away waste, but at first it was only into a backyard cesspit (hole dug for waste), as sewerage systems often lagged behind water supplies by a decade or more.

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Bruce Ellwood (executive), Rob Cunningham (vice president) and Chris Heley (president)

It was the first association to be incorporated in New Zealand, which was thought to be in 1894, although recent research has found it may have been formed eight years earlier.

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48 | September/October 2014 www.aucklandtoday.net.nz

Congratulations to Auckland Master Plumbers Association on their 120th Anniversary!

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Property & Construction | Auckland Master Plumbers, Gasfitters and Drainlayers Association

often called to go in and fix previous mistakes.

What the association has to offer

“If you get someone who is not qualified, they disappear and the customer is left with fixing up the problems and their insurance company doesn’t want to know. There’s no protection for the customer.”

Local membership - Supporting local members with local issues, gain support and information at monthly meetings.

While some people want to choose the cheapest option, the results can be disastrous. “You can have incorrectly installed sanitary fittings and pipework, which can result in smells and leaking effluent. If pipework hasn’t been installed correctly the leaking can cause structural damages to walls and floors,” Heley says.

Beware of cowboys

“You can get incorrect operation of appliances and it also leads to the possibility of backflow problems.”

Networking – Networking and technical support through regional associations. National influence – The association lobbies on behalf of members with the Government and other groups. Business management - Assisting members to meet their business requirements in areas such as employment agreements, terms and conditions of trade, Construction Contracts Act and manuals. Member rewards – Including fuel and vehicle discounts, tyre discounts, Telecom mobile rate plans, banking packages, business, income and health insurance. Branding, promotions and publicity – Support to promote high quality workmanship within your business, including Code of Practice and Conduct, electronic newsletters, logo use, merchandise, quality assurance programmes, industry awards. Information – Trade magazine, notification of upskilling courses, membership discounts, networking with trade and suppliers, newsletters and website. Eco Plumbers – a plumbing sustainability programme available to Master Plumbers’ full member companies.

Auckland Master Plumbers, Gasfitters and Drainlayers Association president, Chris Heley

Auckland consumers need to ensure they hire only qualified and experienced plumbers, gasfitters and drainlayers, or they could face major problems within their homes, according to Chris Heley, president of the Auckland Master Plumbers, Gasfitters and Drainlayers Association.

Always use a qualified tradesman Heley says these types of problems are typical of what his association members see when they’re called in to fix someone else’s mess.

He says it is vital that homeowners choose carefully when employing a plumber, gasfitter or drainlayer.

“Make sure you use a Master Plumber preferably, but if not then definitely a registered and qualified tradesman; ask for his licence”.

Members of the Auckland Plumbers, Gasfitters and Drainlayers Association are

— Advertising Feature

Customers setting up a hairdressing salon in their garage can end up with chemicals going back into the water main.

Heley was appointed president of the association in April, having been a member for many years and serving the last two on the executive.

“One of the bigger problems we have is home handymen or people doing their own plumbing. Then there are the so-called tradespeople who’re not qualified doing plumbing, which is legally meant to be done by qualified tradesmen,” he says.

Auckland Master Plumbers, Gasfitters and Drainlayers Association PO Box 84243 Westgate Auckland T (09) 579 3369 E secretary@aucklandmasterplumbers. co.nz www.aucklandmasterplumbers.co.nz

One of the association’s main roles is to educate the public about the importance of using qualified plumbers, gasfitters and drainlayers. It is also continually looking for new members, who make up about 30 percent of the industry. AT

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www.aucklandtoday.net.nz September/October 2014 | 49

Property & Construction | Golden Homes

The golden touch Golden Homes is a company built on innovation - it was the first building company in New Zealand to offer solid, dependable brick and tile homes that did not involve an architect and a lot of money. They were the first home builders to offer double glazing and steel framing as standard features, and later it was the first again to introduce thermally broken windows - again as standard. So while they are one of the country’s leading home builders, its innovation and leading the

industry that has built its the solid foundation on which Golden Homes has taken shape. It’s now been more than two decades since Len and Jill Helms started a house building company in Rotorua, and called it Golden Homes. Back then, home interiors were decorated in pastels, kitchen appliances were

white, and no coffee table was complete without a bowl of pot pourri.

we’re as solid as the houses we build,” says CEO, Shane Helms.

Today each home is as unique as its owner - from a modest but strong family home, to a luxurious palace in one of the best suburbs in the city.

“And Golden Homes are still the cost competitive builders in the country. Even so, we build the best houses you’ll find. We pay close attention to detail. We’ve never built a leaky home. Not one of our franchisees has ever failed to complete a job. And there are thousands of very happy homeowners behind us.”

In the early days, Golden Homes was a little start-up company that couldn’t compete with those major players on price. So, it started offering what they didn’t – a good strong Kiwi brick and tile home for a fraction of what a private builder would charge. And, within four short years, Golden Homes had made its mark on the New Zealand home building scene. Lots of things have changed since the early ‘90s, and the pot pourri is not so evident. Kitchen appliances are stainless steel, TVs are bigger, and nowadays you’re much more likely to find a laptop on the coffee table. “But some things don’t change. Our licence owners have been with us almost since the start. They’ve grown with us, and together

In Canterbury, Golden Homes are trusted by all major insurers to rebuild Canterbury homes. In part, the steel framing that stands up to whatever gets thrown at it, and the companies generous Goldseal Warranty, provides peace of mind for homeowners. That’s the story so far. “A good story should have a beginning, a middle, and an end – but there isn’t an end to this one. We’ll keep doing what we’re doing, and giving Kiwi homeowners like you their own stories to tell,” says Helms. “We love happy endings.”

Thank you Golden Homes on behalf of the New Zealand Black Sox.

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PROUD TO SUPPORT GOLDEN HOMES 50 | September/October 2014 www.aucklandtoday.net.nz

www.aucklandtoday.net.nz September/October 2014 | 51

Property & Construction | Golden Homes

“

It doesn’t matter whether it’s insulation, skirting, or the inside of a cupboard, Golden Homes makes sure that the materials and finishing in your home are the best you’ll find anywhere.

Why choose Golden Homes? Safe as houses In New Zealand these days, you can’t be too careful about building a house that will stand up to however nature behaves. So any house you build with Golden Homes is now built with our very own ZOG® steelframe technology.

”

“With more than 24 years in the industry, we’ve had plenty of time to develop great relationships with our suppliers. Because we buy products in volume, we can get price breaks that other companies can’t – saving you thousands on your new home build.” Good looks, inside and out

“We don’t cut corners when it comes to the appearance of your new home. We use only Along with being stronger, steel-framed premium products, such as appliances by homes are also immune to problems caused Fisher & Paykel and Roxx engineered stone by warping and rotting, so there’ll be no sticky benchtops. Your Gib Ultraline walls and doors or rattling windows in two or 20 years. ceilings are beautifully decorated in Resene And because mould can’t grow on steel, it Spacecote paint, and in your bathroom keeps your home and family healthy too. The you’ll find Michael Cesar wall hung vanities steel frames have also been recognised by the complemented by Methven Minimalist Asthma and Respiratory Foundation of New tapware. For convenience you’ll love, there’s Zealand as a ‘Sensitive Choice’ – so your whole even a Schlage keyless front door entry set”. family can breathe easy. And those are only the things you see and Competitive pricing use, Helms adds. It doesn’t matter whether Golden Homes is the most affordable home it’s insulation, skirting, or the inside of a building company in New Zealand, and there cupboard, Golden Homes makes sure that the are plenty of good reasons for that. materials and finishing in your home are the best you’ll find anywhere. AT Ever since it started back in 1990, it’s made a point of keeping overheads low. “There’s no reason for you to pay for us to have a flashy Golden Homes Ltd head office, so we don’t have one. You’ll deal www.goldenhomes.co.nz directly with your local owner,” Helms adds — Advertising Feature

52 | September/October 2014 www.aucklandtoday.net.nz

Property & Construction | NZ Building Industry Federation

Trusted suppliers and brands take on new importance in the building products sector By Bruce Kohn

Government moves to open up the New Zealand building materials and product markets to all comers from around the world, irrespective of pricing, will put a high consumer premium on ensuring the fit for purpose quality of what they buy. While the market has been a free entry one for all comers, there has in the past been some protection for local manufacturers through tariffs on goods from countries with which New Zealand does not have a free trade agreement, and through anti-dumping protection against predatory pricing by overseas suppliers. Predatory pricing is defined as the “dumping” of materials or products at prices below that at which the suppliers sells the goods in their country of origin.

The Government has now removed all tariffs on building materials and products intended for use in residential housing, taken off antidumping duties imposed on some imports of wire nails, plasterboard and steel bar, and ruled out imposing fresh anti-dumping duties for a three year period. The purpose of these moves was to lower costs of materials used in residential building, as part of the Government’s drive to improve housing affordability, and to keep pressure on materials pricing in the Christchurch Rebuild. The building industry as a whole had, and has, no problems with the elimination of tariffs. But it takes issue with the measures on antidumping because it believes the global trade rules outlawing dumping should be observed. But it has also warned the Government that suppliers who indulge in predatory pricing may also be the ones prepared to be less than observant of New Zealand’s requirement that materials and products comply with NZ Standards and the Building Code. The Christchurch Rebuild and the surge in demand for new housing in Auckland have created considerable interest abroad in the New Zealand market as a building supplies outlet. The Government’s moves will further stimulate this interest. The industry does not want to see New Zealand become regarded internationally as

a market open to all sorts of surplus materials and products from overseas, irrespective of quality. It wants to see New Zealand’s product assurance regime of quality standards and a performance-based Building Code firmly upheld. Already the industry has notified authorities in Wellington about a growing number of issues around imported products that are not fit for the purpose they are claimed to address, fail to meet NZ Standards, or are marked with counterfeit labels or test results. We don’t at this point believe the problem is as serious as that cited in Australia, where the Housing Industry Association has called on the Canberra Government to take tough action over imported “unfit for purpose” materials and products. But we are alert to it.

Gordon Buswell, Chairman of the Building Industry Federation and Chief Executive of ITM

Rob Kidd, Director of Building Industry Federation and Chief Executive of Plumbing World

personal safety requirement. A bulk lot of imported unsafe shower doors showed up some time ago in a Christchurch builders’ auction. This example reinforced, in our view, the need for consumers’ attention to the quality of what they buy and the importance of trusted brand suppliers.

And our message to consumers, DIYers and professional builders alike, is to put your faith in the brands and suppliers whom, from experience, you have come to trust to sell you quality products and provide best value - and to stand behind the products they sell.

Bruce Kohn is chief executive of the NZ Building Industry Federation which represents major suppliers to the building materials and products market – manufacturers, merchants, importers and distributors. AT

Special care should be taken in purchasing online and at street-side builder auctions. These can be prized outlets for sellers with few scruples about the quality of the wares they are offering.

New Zealand Building Industry Federation 10 Treasure Grove Hataitai Wellington T (04) 386 2793 www.bifnz.co.nz

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Contact the experts today on 0800 478 335 www.steelandtube.co.nz www.aucklandtoday.net.nz September/October 2014 | 53

Property & Construction | Brackenridge Builders

Award winning homes from a premium builder Brackenridge Builders in Warkworth has once again taken gold at the Auckland Registered Master Builders’ House of the Year awards. The company won gold awards in the Auckland regional finals held in early August for the two houses entered in the $2 millionplus category. Brackenridge Builders director Steve Brackenridge says the awards confirm his company’s position in the market.

Unique gib-free construction One of the homes that won gold for Brackenridge Builders is the Alexander House in Point Wells.

“Every house we’ve entered in the competition has achieved the same result, which is just fantastic,” he says.

Construction manager Tony Borich says the 550sqm two storey home is of masonry construction, consisting of a double block veneer with internal plastering straight over the block. There is no gib anywhere in the house.

“It’s recognition of the team’s work and commitment to delivering a first-class result.”

“The external walls are also a plastered block veneer and are 350mm thick. This creates a

deep reveal on the windows resulting in a thick window ledge. The internal ceilings and soffits are Tasmanian oak; this in itself was quite challenging.” The house’s exterior features extensive use of hardwood decking, beams and pergola frames. The beams and posts which are approximately 350mm square all had to be craned into position. “There were a lot of carpentry and man hours spent putting it all together,” Borich says. “The project was a challenge due to all the hardwood construction, timber sarking and interior finish. The exterior is a steel trowel plaster finish, which meant there was no margin for any error.

“The exterior blockwork is all honed and clear sealed and gives it a gloss look. The timber framed walls are clad in copper and left to weather naturally; this is a really bold looking house.”

“It’s raw plaster and has a clear sealer applied to it. It is a natural grey concrete finish which you don’t see very often; it’s dead flat. It’s very complex to get a perfectly flat finish; you need competent tradespeople working with you to get this right.”

The home’s interior combines the warmth of French oak floors, doors and cabinetry with the grey concrete of the honed block walls.

Building to exact specifications Brackenridge Builders also won a gold award for the Forman house, which is beachfront at Omaha. “This was the second house we’ve built for the owners; we built the first one about nine

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Both houses were designed by architect Grant Neil and built by Brackenridge Builders. “The wind and the environment is so harsh at Omaha, so all the materials we used had to be extremely durable. Most of the construction is concrete block with a minimal use of timber framing,” he says.

The project went extremely well, taking around 18 months to complete and coming in under budget in late 2011. “The clients were really good to work with and knew exactly what they wanted.”

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years ago further down the beachfront,” Borich says. This time they were after a house that was “bullet proof” and maintenance free.

“The painted gib ceilings run directly into the honed block walls, which in turn run into the French oak floors. There are no architraves, scotia or skirting used. “A project like this belies the reality – it looks so simple, but is quite difficult to achieve. Everything has to be scribed perfectly blending seamlessly into the next element. We worked closely with the architect to ensure the desired look was achieved.” A feature of the house is the car lift in the garage, allowing the owners to store one car above another parked underneath – needless to say the ceiling height is impressive.

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Property & Construction | Brackenridge Builders

“

Client testimonial: “We were very pleased to have Brackenridge Builders construct our new house at Omaha, completed in December 2012; this is the second time they have created our dreams. Our previous Brackenridge property was completed in 2005. To choose the same builder again is certainly the sign of a successful relationship. We had no hesitation in working with the team again. “This project was always going to be a complicated and substantial build, to create the architect’s vision within the constraints of time and space. The use of a variety of different and unusual materials, and detailed finishes meant that construction had to be very carefully thought through, with new techniques and details developed. The team handled this challenge admirably. Their focus was always to achieve the desired end result without compromise. “We particularly enjoyed the Brackenridge team’s attention to detail and now after completion appreciate their on-going assistance with any maintenance and enhancements. “We would not hesitate to recommend Brackenridge Builders.” - Brent and Debbie Forman

”

Building dream homes As the recipient of several gold awards in the Registered Master Builders’ House of the Year awards, Brackenridge Builders will continue focussing on creating beautiful, high quality bespoke homes for its clients. And as you’d imagine, is looking forward to adding more accolades to its portfolio. With more than 25 years’ experience turning architects’ and owners’ dreams into reality, Brackenridge Builders knows what it takes to deliver a successful project. The company specialises in building architecturally designed homes and boutique commercial developments, undertaking projects in the greater Auckland region, with current projects in Orewa all the way up to Mangawahi Heads and Pakiri Beach.

Quality is everything at Brackenridge

Tony Borich says its two $2 million plus 2014 award winning homes, the Point Wells House and Omaha House, are typical projects undertaken by the company. Borich has been working with Brackenridge Builders for eight years and looks forward to being an integral part of the company’s future in the niché architectural home market. “It’s the market we aim to work in. “We’ve been building these sorts of homes for quite some time now and we really enjoy the one-off bespoke projects. As Auckland is growing, people are building more substantial houses and pushing the boundaries, particularly in Omaha,” he says. “Nothing is the same in them; everything is unique. It’s really interesting and challenging for the guys and that’s why they work for us. We have some pretty talented people on our team.”

A feature of every home built by Brackenridge Builders is the focus on quality construction across every facet of the project. “We’re in a really competitive industry and the effects of the global financial crisis made it even more so,” Borich says. “We try to work on a negotiated basis now with the clients who contact us. We try not to price against other builders. We feel that this is how the client gets the best value for money and the build quality is maintained.” Clients who choose Brackenridge Builders want quality. “That’s why they come to us. Word of mouth is a big thing and we have several clients who have built two houses or more for us, and a couple of those are architects. That speaks for itself. “And to ensure that this high level of quality is maintained, Brackenridge Builders works with reputable subcontractors and suppliers”.

Value added services Brackenridge Builders offers commercial quality project management, which provides surety for clients regarding price and construction process. This level of service ensures all projects are completed in an efficient and timely manner. The company is able to offer a range of contract options to tailor a delivery method to each of its client’s specific needs, generally working on either a fixed price or negotiated open-book charge basis. As a Registered Master Builder, Brackenridge Builders offers a Master Build Contract and Guarantee. >

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www.aucklandtoday.net.nz September/October 2014 | 55

Property & Construction | Brackenridge Builders

Property & Construction | Landsmiths

Delivering perfect settings Beautiful landscaping is a critical element of any high quality home, so it’s extremely important to choose the right landscaper to create your perfect outdoor space.

Landsmiths has completed landscaping at the Dannemora Gardens retirement village

Backed up by strong leadership Brackenridge Builders has grown into a leading construction company known for its architecturally designed homes under the leadership of director Steve Brackenridge. The company was formed by Brackenridge more than 25 years ago. He has been

involved in the construction industry for more than 40 years. Brackenridge has developed an exceptional knowledge and understanding of the construction industry and is an active member of the Auckland Registered Master Builders’ Association, gaining the Eric Millar Award for appreciation of his services. The company’s in-house quantity surveyor, Clare Brackenridge has been with the business for more than 15 years and has been integral in its growth.

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Clare undertakes the contract administration and pricing. Her background in banking provides her with a strong financial background, which is used to help clients achieve completion within their budgets. Construction manager Tony Borich has a degree in construction management and a post graduate diploma in business. He successfully manages multiple projects and personnel maintaining the company’s high quality finish. AT

Brackenridge Builders Limited Unit 2, 23 Morrison Drive Warkworth T (09) 425 8207 E info@brackenridgebuilders.co.nz www.brackenridgebuilders.co.nz — Advertising Feature

Landsmiths Limited in Parnell is the right choice for your home and will help you add value and appeal to your property, while enhancing enjoyment of your outdoor spaces.

“Those customers have paid a lot for their homes and they understand the value added from a designed outdoor space, whether a new build or a makeover of existing spaces.

The business is owned by master landscaper Darrell Smith, who has had more than 38 years’ experience in the construction industry and has run his own successful landscaping business for the last 25 years.

“Sometimes it might be a large site with an extended budget where you start street side with automated gates, a speciality concrete entrance way and finish with gardens and lawns to the rear yard and a pool. Or it could be a more compact site requiring a new feel to an existing courtyard.

The company is a specialist in the design, build and management of landscape and swimming pool complexes.

“Either way, good design should rule followed by good construction practice.”

Smith says his teams have the experience to complete any complex landscaping project. Landsmiths undertakes all aspects of They can transform any outdoor area into landscape construction with design work multi-purpose spaces that are pleasurable and tailored to suit. add value to the property. “As some projects just don’t need a full“We specialise in boutique residential work blown three-dimensional design package, around the Eastern Bays, Remuera and we can provide concept designs that can surrounding areas,” he says. provide enough information to allow accurate

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Property & Construction | Landsmiths

budgets, leaving more money available for the actual install,” he says. “Then of course there are the projects that will require a building or resource consent. This will dictate in-depth drawings, planting and lighting plans, cross sections and engineering. Three-dimensional presentations are a wonderful way to be introduced to your personalised design.”

Teamwork is the key to success <

Landsmiths has been involved in landscaping the historic Florence Court property in Epsom

Services on offer The team at Landsmiths Limited offers a range of high quality landscaping services, including: • Residential: luxury landscapes when only the best will do • Swimming pools: project development, new or makeover ideas • Landscape design - from general garden layouts to resource and building consents documentation • Specialty concretes – Landsmiths are recommended installs of the Peter Fell coloured concrete system.

A passion for landscaping Your landscaping project is in great hands with Landsmiths owner Darrell Smith, who has a passion for mixing planting with the hardscape. He has had extensive experience throughout Auckland, Europe and England, working with timber, concrete, steel, water, lighting and Mother Nature.

Landsmiths has a strong reputation for success in creating and delivering complex, detailed landscaping schemes.

With an experienced team, this enables him to apply his skill, depth of knowledge and eye for quality control that sets Landsmiths above the rest.

“I believe the second most important thing we offer our clients is teamwork,” Smith says.

The swimming pool specialists

“As gardens these days are rarely straight forward, having reliable subcontractors is very important. “Gardens, like a house build, move though a number of steps, one dependent on the next and the next until the day comes when you sweep down the path one last time and close the gate behind you.” Although the majority of the work is completed by Landsmiths’ staff, having a network of reliable, experienced subcontractors to call on for specialist tasks within each project is a must. If the project requires drainage or electrical work, sign-off will be obtained from the main contractor to obtain a code of compliance certificate on completion. Landsmiths will manage this process.

When looking at Auckland’s diverse topography, complicated access to some sites and demanding building codes, selecting the right pool for your site it is not straight forward. Landsmiths works with a number of companies that can offer different approaches to your site’s particular elements. Swimming pool options vary from fibreglass pools made in-situ to drop-in type fibreglass pools and traditional sprayed concrete shell pools. Optional tiling, heating or in-ground pool cover systems are all part of the modern pool complex. Refurbishment of your existing pool area by way of transforming existing spaces is another specialty area.

Call the knowledgeable team at Landsmiths for an unbiased appraisal of the best options for your site.

High profile television work Some years back Landsmiths was lucky to be asked to do the makeover construction and planting behind the filming of Maggie’s Garden Show. Darrel Smith says this was demanding work with the ridiculously tight time-frames and the ever increasing project sizes. Four years on Landsmiths has worked on Maggie’s Garden Show, Ground Rules, NZ House and Garden and a couple of episodes of Mucking In. Television producer Dana Youngman says “Having worked with numerous landscaping companies over the years, Darrell and the Landsmiths team have been the stand-out team by far, thanks to their professionalism, attention to detail and ability to meet deadlines – all of which are of the utmost importance in television production”. AT

Landsmiths Limited 26A Ayr Street Parnell Auckland T (09) 358 2717 M 027 484 0556 E masterlandscaper@landsmiths.co.nz www.landsmiths.co.nz — Advertising Feature

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Property & Construction | Watts & Hughes Construction

A track record of proven excellence

The team at Watts & Hughes recognise and thank the following companies for its ongoing support: • Contract Coatings

When the going gets tough - the tough get going. And, when a project needs a nudge to meet its deadline and more than $1 million is being spent each week, you know that there are some tough logistics to juggle. But the juggling all paid off for Watts & Hughes Construction, and it delivered the most recent stage of the Christchurch Glassworks Industry Park on time and to budget.

With a three-decade reputation for integrity, superior service and competence in the construction industry, Watts & Hughes was dedicated to bringing the lagging project back on to schedule. Beagle was brought in, and the result again showed that this Auckland construction leader has what it takes to get the job done and done well. Not a company to shy away from complex or large scale builds, Beagle says they were

• Hope Construction • Tempest • Sunbuild Contractors.

working around the clock. “We had 29,500 square metres of concrete to pour into this building. The weather has not been great and it was challenging.” Beagle says due to the weather - the building was constructed first and the concrete slab poured inside this to better protect it from the elements. While not the preferred way to approach this, it provided the most time-effective method. “We had trucks and guys placing concrete from 4am to 10pm for quite awhile. Once I came on board, we had to ensure there were no delays, so across the project, many tradespeople were working 24 hour shifts.” Twenty five contractors worked around the clock to fix the 33,000 square metres of roof and cladding to the four buildings. Add in the 6,000 square metres of asphalt, the 12 out of 30 wet days in the month of July, the challenge of finding good staff in the

Christchurch Glassworks Industry Park

Project manager Michael Beagle believes the outward flow of weekly expenditure on the job could make it the most expensive jobs in the city. “Not the most expensive build, but certainly the volumes of money spent each week was large and it all happened in the last few weeks.”

• Kiwi Roofing

Canterbury building sector, and it becomes clear that the challenges faced by the Watts & Hughes team were significant. The park, owned by Goodman Property Trust since 2006, is on the site of the old Crown Crystal Glass factory between Halswell Junction and Shands roads. Existing tenants

in the park include Fisher & Paykel, Big Chill Distribution, NZ Safety, and Placemakers. The location of this next stage of the industry park in a busy area also meant access challenges - Beagle had to ensure their construction activity did not impinge traffic in and around the site.

Chris Hope

hope construction LIMITED

DIRECTOR

Mobile 0274 991 273

P.O. Box 300 - 586 Albany, Auckland 0752 Phone (09) 415 2420 chris@hopegroup.co.nz www.hopebuilders.co.nz

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Property & Construction | Watts & Hughes Construction What distinguishes Watts & Hughes Construction from other construction companies?

construction and project management company now has a formidable presence in Hamilton, Mount Maunganui, Gisborne, Wellington and now Christchurch.

• The time and effort it dedicates to understanding customer needs and its proven ability to work professionally and efficiently. It values its clients and goes the extra mile to ensure each and every customer is 100 percent satisfied

While the company has been heavily involved in residential Canterbury earthquake repairs, as part of the EQR programme, but also with the project management companies of the major insurers, its primary focus is commercial and industrial buildings.

• Experienced and customer focussed individuals get the job done right and on time • Established relationships with a large subcontractor base across NZ • Regular, unannounced Site Safe visits checking on site safety <

Twenty five contractors worked around the clock to fix the 33,000 sqm of roof and cladding to the four buildings

• Watts & Hughes is also registered with AppCon (a contractor approval and appraisal management service) and recently received a 97 percent safety rating • Members of the NZ Master Builders Association.

Three decades of excellence

The park has been owned by Goodman Property Trust since 2006

From schools, to sport and leisure facilities, central and local government buildings to movie theatres, private commercial and industrial buildings, Watts & Hughes has more than 550 major builds under its belt. More than a third of these have been design and build contracts. Watts & Hughes contracts generally range in value from $1m through to upwards of $70m and are the selected contractor for a number of national companies. A large part of the company’s success can be attributed to the strong team culture, the dedication to continual training and the fact that many of the senior people in the company started back in the early days as juniors and have steadily moved their way up the ranks. Watts & Hughes is a highly regarded employer and its exceptional staff retention is testimony to that. AT

Watts & Hughes offers a range of construction management services across a broad spectrum of construction sectors including civil, industrial, recreational, retail, commercial, residential, educational, marinas, Watts & Hughes Construction Ltd government infrastructure, medical/health 15B Vesty Drive care and sub-divisions. Mount Wellington It’s had a presence in the Canterbury market P O Box 68-113 for three years, and has more than 30 years Auckland of trading experience. T (09) 573 5750 E auckland@whconstruction.co.nz From its small beginnings in 1984 in www.whconstruction.co.nz Auckland, Watts & Hughes, a full-service

— Advertising Feature

Contract Coatings Ltd wish to congratulate Watts & Hughes Construction on their 30th Anniversary

Commercial and Residential Painters

QUALITY PAINTERS When looking for Auckland Painters it is important to know the company you are about to do business with is an experienced and professional operator.

We offer the following specialised services: -

Residential Painting Commercial Painting Intumescent Coatings Industrial Coatings Spray Finish Heritage Work Approved contractor for Repair Care International

116 Sunnybrae Road Glenfield, Auckland Phone: +64 9 444 8308 Fax: +64 9 444 8374 Email: info@contractcoatings.co.nz www.contractcoatings.co.nz

www.aucklandtoday.net.nz September/October 2014 | 59

Marine, Boating & Fishing | Auckland On Water Boat Show

Auckland’s paradise for boaties Auckland is well named the City of Sails as nowhere in the greater urban area is far from the salty sea breeze and air. Celebrating being sweet 16 this year is the fabulous Auckland On Water Boat Show (AOWBS), formerly known as the Auckland International Boat Show, which will fill the iconic Viaduct Harbour for four days from September 25 - 28. New Zealand’s largest on water boat show literally has something for everyone, from sailors, motor boaters, fishermen and women, paddle boarders and scuba divers. For all those who love nothing more than messing about on a river or ocean this really is a Neptune’s Kingdom of delights for all things nautical. “Whether you are seeking to refit your existing craft or are thinking about buying a new boat there will be plenty to see, do and buy,” explains the show’s energetic and charismatic CEO, Michelle Khan. Boaties are in for a real treat at this year’s bigger and better AOWBS, as the show builds on its earlier successes.

As an annual fixture on the Auckland events calendar the show has grown in popularity, with increasing visitor and exhibitor numbers and is a true highlight to the spring season and the build up to the popular summer sailing and cruising season we Kiwis love. During the past 15 years the show has evolved and expanded, broadening in appeal to the whole spectrum of water sport lovers and not just the serious sailing fraternity. The show is also fully patronised and supported by the NZ Marine Industry Association whose goal is “to encourage the development of the NZ marine industry and support members to build successful businesses.” The 2014 Auckland On Water Boat Show is definitely set to be the busiest yet with some unique standout first time features planned, including a Guinness world record breaking attempt and dozens of new boats and products from some 200 companies to be officially launched at the show.

commented. “I am refreshingly surprised by the New Zealand public’s enduring love for the great outdoors and this, combined with the interest from our international visitors, makes for a very special show environment where weekend boaties and watersport lovers can mingle and take advice from the very best professionals in their fields.” Michelle is keen to point out that as organisers they are happy to go with the flow and to build and develop the show around what exhibitors and visitors want to see in order to devise new attractions and sections within the show. The show needs to remain dynamic and will constantly reflect change and we plan to add new features based on customer demand. “That is why we do our post-show follow up research and spend time getting to know our exhibitors, really well. They inform our decision making.”

These include a wide variety of brands of boats and watercraft manufacturers signed up so far to exhibit.

“Visitor feedback shows us that the opportunity to speak to the vast array of industry experts, marine engineers, business owners and parts and accessory suppliers all in one venue is a key highlight of the event for many people.”

“This is already shaping to be a new record for the show,” explains Michelle, who is delighted with the growth and further

Also featuring highly on the attraction list has been live action demonstrations and other related entertainment. So it is not difficult to

60 | September/October 2014 www.aucklandtoday.net.nz

see why the Auckland on Water Boat Show offers water enthusiasts of all ages, types and abilities a really fantastic fun filled day out. Event co-ordinator, Sandra Rainey is clear in the show’s objectives “We want to grow the show’s appeal year on year and attract a larger audience. “To date, we are achieving this with over 12,000 people attending in 2013 and the numbers of exhibitors also increasing and numbering into the hundreds, once again filling the Viaduct Events Centre and surrounding wharf and marina area.” New attractions are always welcome and perhaps of interest for the more young at heart will be the presence of some powerful jet skis and speedy personal water craft. These fun machines give great scope for exploration around Auckland’s hundreds of kilometres of sheltered coastline and inlets. For those not requiring an engine, there is much to see on the stand pp paddleboarding (SUP) agenda. Marine safety too is a constant theme throughout the AOWBS exhibition and now that wearing life jackets is compulsory for most persons ‘messing about on the water’ you can expect to see this new legislation being strictly enforced at the show.

Marine, Boating & Fishing | Auckland On Water Boat Show

Bringing it all together Obtaining sponsorship for the show in today’s economic climate is not an easy task, but certainly the ongoing strength of the relationship with Auckland Tourism, Events and Economic Development (ATEED), Waterfront Auckland and Regional Facilities Auckland has also proved extremely beneficial for all involved and they are looking forward to another successful partnership. The AOWBS full time team of management, assisted by seconded NZ Marine Association personnel, work all year long in putting sponsorship deals in place and making sure the primary boat show event delivers on its promise. “We have to cover all of our costs, which as you will appreciate are considerable for a show of this size catering to a crowd of over 12,000 people over the four days and over 200 exhibitors,” Michelle says. “Our sources of income are limited and come from the income we generate from sponsorship, sales of exhibitor space or public ticket entry sales. “Every year in our post show wrap up meeting we have a really good look at what we think worked and what could have been done or executed better. We talk with exhibitors and make the most of show visitor comments via social media and surveys to find out what they liked and what else they might like to see. “Therefore some components may be developed and grown, some changed or replaced – it all depends on the feedback. Of course we keep a close eye on the key attractions and developments happening at other international boat shows and the success stories of Kiwis in sailing, boating or any kind of watersport as a source of ideas for the show,” she says. Just recently Michelle attended the Sydney Boat Show to gain inspiration and meet some of the key exhibitors who will also be attending the New Zealand show.

Creating a well established event Now in its 16 year, it would be fair to say that the show is extremely well established and furthermore, it would probably be a safe bet to assume that AOWBS has a long future with New Zealand boat and marine fans, especially with the solid support and backing received from the NZ Marine Association. th

“Every year we hear good feedback from our exhibitors in terms of the show attracting a very targeted audience, which is perfect for their business. Without the sales and high quality of buying audience delivered by the

The AOWBS in numbers (2013 show) • 180 boats and craft on display • 203 exhibitors at the show • 200 marine experts in attendance • 12,358 visitors (excluding children under 15) • Website had 25,373 unique visitors • More than 1,600 Facebook likes • Media campaign included TV, radio, print, online, outdoor and Facebook • Targeted audience who purchase during and post show • 3 pre-event exhibitor workshops • 11 newsletters issued pre and during show.

shows promotional strategy, it would be impossible to have the exhibitors re-book their participation year after year.” The real secret to AOWBS success is an absolute focus on all things to do with marine. Many of the specialist performance parts or service providers get tangible, direct orders and inquiries for genuine new business which, in turn, keeps them busy for a portion of the year ahead. “We know for a fact that some of the independent boat manufacturers and retailers sign real business deals at the show worth tens of thousands of dollars. Critically they also meet and get to communicate with genuine buyers over the show week”. There is no doubt that many millions of dollars are transacted during the show or in the following few days post-show, from connections and contacts made at the show. So while the future for the AOWBS is assured and secure, it is difficult to predict exactly what it may look like as things move so quickly in the marine industry; literally. One thing is for certain… whatever your on-water passion – be it fishing, big yachts, powerboats, launches, waterskiing, jet skiing or paddle boarding - there will be every reason to check out the small armada of boats both on and off the water at the Viaduct harbour.

IP 67 COMPLETELY SEALED

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So whether you are an experienced boatie, super yacht captain or a land-lubbing first timer looking for marine adventure and watersports fun, the Auckland On Water Boat Show could well be the ideal platform to whet everyone’s appetite and dip that toe in the water for the first time! > www.aucklandtoday.net.nz September/October 2014 | 61

Marine, Boating & Fishing | Auckland On Water Boat Show

Be in to win

Purchase your tickets online, save money and win prizes two packages will be drawn each day 1. Hutchwilco Lifejacket and safety Pack, RRP over $1,000. 2. Wyatt Machine Tools – Rupe Bigfoot Deluxe polishing Kit, RRP over $1,000. 3. Fridgetech – La Plancha Tradition 2 Burner – include softcover, cleaner and spatula, RRP over $1,000. 4. Mercury Engine - Mercury 3.3 HP 2 stroke outboard, RRP $1,256. 5. Sovereign Alpha Marine BBQ with flat/grill and a WCI-85W ice box on wheels 85 litres, RRP $1,658. 6. ENL - FURUNO Colour fish finder and Transducer - RRP $1,199. 7. Fusion Entertainment – MS-AV700 Marine Stereo, RRP $1,000. 8. Wet Weather Gear to the value of $1,000.

WIN THE LATEST IN SIMRAD MARINE ELECTRONICS Auckland Today and Simrad are giving you the opportunity to win the latest generation Multi-function Display from Simrad valued at $3,099 NZ Retail in the lead up to the Auckland On Water Boat Show 2014.

TO ENTER: Visit simrad-yachting.com/AucklandTodayGiveaway and register using the promotional code ‘AOWBS’. Prize drawn Monday 6th October 2014, full Terms & Conditions located on the registration page. Congratulations to Kathy Neville of Papatoetoe who is our lucky winner from the Hutchwilco giveaway. The NSS7 evo2 features Built in CHIRP enabled Sonar and revolutionary StructureScan processing. This new evolution in recreational marine electronics is fully networkable with the complete range of Simrad displays and industry leading performance modules from Broadband Radar and Auto Pilot to SonicHub Marine Audio Server, GoFree Wifi and more.

2014 Auckland On Water Boat Show SPECIAL ATTRACTIONS • Boat and yacht displays - come and view the luxury launches and yachts and fine examples of the latest crafts both on the water at the marina and in the covered display area • The chance to win a seven day charter for two from ‘The Moorings’ in Tonga, including airfares • Eight $1,000 prize packs to be won for online ticket purchase • A world record attempt to raise funds for the Child Cancer Foundation. The record attempt consists of attempting to fit up to 52 people on a specially made stand up paddleboard (SUP) by Lancer industries • More than 200 other exhibitors • In excess of 100 boats on water to view and experience • Expert seminars on a wide range of topics such as Engine maintenance or Kingfish Ocean fishing • Win a Lakeland Marine Taupo minibreak in conjunction with Destination Great Lake Taupo.

Star attractions Don’t be surprised if you find yourself brushing shoulders with TV celebrities, actors and sports stars for the four days of the show, which always gathers good and enthusiastic crowds. Organisers have been delighted to announce a number of firsts for the show this year and to find out all that’s on simply visit the show’s website www.auckland-boatshow.com. “We hope to have some personal appearances from our successful teams at the recently completed Rowing World Championships and Commonwealth Games. New Zealand fans could be in with the chance to see and experience all the fun.” The very latest and up to the minute details about AOWBS, including special offers, promotions and competitions plus information on the star attractions are detailed on the dedicated website www.auckland-boatshow.com so be sure to check regularly for updates. AT Auckland On Water Boat Show P O Box 90448 Auckland 1142 New Zealand E michelle@bia.org.nz www.auckland-boatshow.com — Advertising Feature

62 | September/October 2014 www.aucklandtoday.net.nz

Marine, Boating & Fishing | Nautiques NZ

The best watersport boats in the business Nautiques New Zealand, located in Te Rapa, Hamilton, has a philosophy of fun. The company mission is to ‘change the way people play on water’ and with the range of sleek, adrenalin inciting watersport boats they’re doing just that. Nautiques NZ manager, Glenn Harrop has been at the helm of the New Zealand branch since 2008 and believes the range of boats and expertise on offer is second to none. “We’re very niché. Focussing purely on watersports allows us to provide the best of everything for on, and behind the boat. Our knowledge bank is one of our most valuable resources; customers can get an array of boating and sporting knowledge from our

experienced staff on-hand here at Nautiques NZ and Liquid Lab.” Nautique is a leading brand of watersport boats imported from Orlando, Florida. The brand is almost 90 years established and with a somewhat cult following in the US, the natural progression was obviously to the adventure capital of the world. Customers all around New Zealand enjoy the cuttingedge performance, quality, fit and finish the Nautique brand offers

The Sport Nautique 200 The Sport Nautique 200 is the ultimate in family watersport boats. It is Nautique’s very own crossover for multisport endeavours and shares it’s hull design with the Ski 200, offering soft flat slalom wakes, yet with the press of a button the built in ballast system can be deployed to also produce an amazing wake for wakeboarding or wake surfing. Not to mention it looks like it belongs on the set of a 007 movie. Nautiques services include: • New and used boats • Parts and servicing • Five year factory warranty • Onsite “Pro Shop” liquid lab • Locally built DMW trailers • More top quality designs set to arrive in 2015.

The Super Air Nautique G23 The G23 is a wakeboard boat designed with quality, comfort and providing the best wake on the water in mind. Nautique designed this aesthetically pleasing craft from the wake up, adding 1,293kgs of underfloor ballast, cavernous storage and also by including the NSS (Nautique Surf System) with Waveplate that can be customised to suit wake preference. The wakeboard and surf specific model has helped Nautique make waves all around the world and can now boast of being awarded “most innovative product” and “manufacturer of the year”.

The Ski Nautique 200 With a powerful 5.7L engine, stunning open bow, pumping stereo, speed control and wakeboard tower options, the Ski Nautique 200 has proved ever popular with ski families and tournament skiers alike and Nautiques NZ is proud of its best performing model. By owning one of these beautiful boats, you inherit a boat with more than 16 water-ski world records attached to its name.

Global brand, local appeal With New Zealanders afforded one of the most amazing aquatic playgrounds in the world, its only right that the best brands for watersports be at our disposal. Nautique is a globally recognised brand and with exciting new 2015 model arrivals due to hit the shores in spring, so it’s certainly worth heading to the company website and signing up for the newsletter – like a monster wake, you don’t want to miss the next tide of arrivals! AT Nautiques NZ 554 Te Rapa Road Hamilton T 0800 754 2628 E info@nautiques.co.nz www.nautiques.co.nz — Advertising Feature

www.dmwtrailers.co.nz Specialist manufacturers of: Quality Boat Trailers, Parts & Accessories WOF & Braking Systems, Repairs & Re-galvanising Extras available on request 64 | September/October 2014 www.aucklandtoday.net.nz

12 Karewa Place PO Box 20116, Te Rapa, Hamilton Ph 07 849 4721 Fax 07 849 9104 E greg@dmwtrailers.co.nz

Businesses stand up to solve youth social issues As New Zealand’s youth organisations face an unprecedented funding crisis, businesses nationwide are standing up with new social brand Y for YOUTH to solve our serious youth social issues. New Zealand has the highest youth suicide rate in the developed world, yet there are more than 6,000 charities dedicated to assisting our youth throughout the country. Y for YOUTH co-founder Alex Greig says “There are hundreds of very successful programmes out there already in the community. The problem is that they are competing with each other for a diminishing pool of government grants, public donations and gaming trust money, which is limiting their ability to scale and expand capacity and in some instances threatening their very survival.” Find Your Field of Dreams Foundation CEO, Craig Pollock says he and his organisation are fully aware of the impending youth sector funding crisis. “Even as one of the larger youth organisations, it is a major challenge finding alternative revenue streams just to fund our current programmes. I suspect a lot of smaller youth organisations may simply not survive the next few years.” Yet as traditional funding sources for the charity sector continue to decline, New Zealand’s alarming youth social statistics, such as bullying and suicide, continue to increase. Just last year there was a 40 percent increase in youth suicide for 15 – 19 year olds.

What can we do about our youth social issues and the youth sector funding crisis? “New Zealand’s youth social problems are not going to be solved with sausage sizzles and the old method of rattling the bucket outside shopping centres. Our serious social problems require serious resources and funding,” Greig says. Y for YOUTH is a turnkey corporate social responsibility platform that enables businesses to contribute to the youth sector in such a way that they benefit from positive publicity and increased sales. Businesses and brands contribute a percentage of their profits to the Y for YOUTH support network. In return companies display the Y for YOUTH trademark on their products and advertising, similar to Fairtrade or the Heart Foundation Tick branding models. Consumers are then encouraged to purchase from these companies. Consumers want to buy from companies that support our communities Greig says that today more than ever, consumers want to buy from companies that contribute to our communities. “We have developed a system that makes it easy for companies to donate to the youth sector, but in such a way that they

benefit from increased sales, positive publicity and an improved brand image. It’s a win-win.” Through the creation of a sustained funding platform for New Zealand’s youth sector, youth organisations’ fundraising burdens can be alleviated so they can focus on expanding their programmes and impacting as many youth as possible throughout New Zealand. Y for YOUTH co-founder Lara Jane says “We’re talking about transformation and positive social change for all of New Zealand. The more youth that are positively impacted, the more youth that grow up to be happy, healthy, contributing members in our communities.” 100 Founding Angels As Y for YOUTH works towards becoming financially sustainable, it has created an opportunity for 100 forward thinking businesses and community focused individuals who wish to be involved in a movement to reduce New Zealand’s youth social statistics, to become Founding Angels.

Founding Angels support the development of Y for YOUTH by making an initial $5,000 donation (or $500 per month x 10 months), then $100 per month for three years. Well known entrepreneur Michael Mayell, founder of Cookie Time, was one of the first to step up and claims that becoming a Founding Angel is a good way of practising corporate social responsibility. “This is just a great opportunity to give back, and it makes it very easy for businesses to do it.” Twenty eight companies and individuals have already come on board as Founding Angels to support the development and growth of Y for YOUTH including Blacksmith Ltd, Navman Wireless, Academy Publishing, Coca–Cola, Tiki Taane, Kim and Mona Dotcom and Sales Star. For further information and to get involved visit www.yforyouth.org

Marine, Boating & Fishing | Southern Cross Marine and Engineering

The marine engineering experts Southern Cross Marine and Engineering specialises in marine and architectural work, with a focus on manufacturing watermakers using reverse osmosis, transforming seawater into usable freshwater. High quality watermakers Watermakers offer flexibility in planning, survival in ocean crossing situations and cost savings in terms of time and money. Southern Cross Marine and Engineering’s range of watermakers is specifically designed for the New Zealand market and includes the following units: • 150 litre/hr - 230 volt or engine driven • 75 litre/hr - 230 volt or engine driven • 37 litre/hr - 230 volt or engine driven.

Director Errol Behrens says feedback from customers suggested they wanted a small, cost-effective and simple low voltage unit, as they do not have the space or surplus power to run a big unit on their boats. This is the reason director Nick Behrens has designed and developed the SXM20 unit, which will be available for the coming summer season. The technical specifications for this unit will be up and running on the company’s website soon at www.southerncrossmarine.co.nz. “We have thought long and hard about the Watermakers being assembled in Southern Cross Marine and Engineering’s workshop options of doing our fourth boat show this year and have decided not to partake this year “For the duration of the show, and in fact for a number of reasons,” Errol Behrens says. for the month of September, we are offering “We want to keep the cost of our units low our units at the same price as last year’s and by not doing the boat show this year we boat show.” will pass the saving on to our customers. We Southern Cross Marine and Engineering also have decided to offer our units at the same installs its watermaker units and offers a free price as last year. service within the greater Auckland area. <

The company, which is based in Glenfield, has a new 12 volt unit in the development stage. The unit is compact, simple to operate and is ideal for the smaller boat owner. Southern Cross Marine and Engineering has displayed and demonstrated its watermaker units at the last three Auckland On Water Boat Shows.

Southern Cross Marine and Engineering can fit your watermaker just about anywhere. This shows a typical application with equipment hidden under seating

• Aluminium fabrication • Computer aided design (CAD) • Aluminium and steel boat building

“We can make any custom unit to suit your requirements. It is also possible to install units for land-based seafront properties where water availability is a problem.”

• Specialised watermaker fabrication and component manufacture

Watermakers offer easy maintenance

MARINE & INDUSTRIAL ANODISING & ELECTROPOLISHING SPECIALISTS Proud to be supplying Southern Cross Marine and Engineering Limited with all their anodising and electropolishing needs

Southern Cross Marine and Engineering offers a warranty on all watermaker units, as well as providing a backup service and full range of spare parts.

High quality products on offer Southern Cross Marine and Engineering uses only the best available products including

We are proud to be associated with Southern Cross Marine and Engineering Limited

66 | September/October 2014 www.aucklandtoday.net.nz

• Stainless fabrication

• Machining (turning and milling)

It eliminates the necessity of having to “pickle” the unit during the winter months and having to recommission it every year, which damages the membrane and shortens its lifespan according to the manufacturers.

Phone 09 302 2511

Southern Cross Marine and Engineering offers a broad range of services, including:

“We will meet customers on their boat to discuss the options of installing their watermaker. We will also install our watermakers countrywide or anywhere in the world for that matter, Errol says.

The company offers an auto-flush unit as standard on all its watermaker units, which takes the hassle out of having to run and maintain the unit. The auto-flush unit leaves only a carbon filter to be changed when necessary, resulting in cost savings.

For more information visit www.marineanodising.co.nz or Call Bruce Pollard on 09 274 7696 | 021 967 707

Services

www.rmarine.co.nz

• CNC machining • General engineering • Lloyds marine surveying

• Marine plumbing, including copper nickel and 2205 • Marine exhaust mixers (using highly corrosive resistant 2RK65) • Marine electrics and electronics • Marine systems engineering • Specialised generators • Custom-built Airtech watertight hatch systems • Marine hydraulics • Project management • Architectural stainless steel and steel fabrication • Architectural engineering fabrication.

Stainless Steel General Pumps, which are made in America. Its range of pumps is coupled to Baldor electric motors, which are also American. Anyone wishing to view the units is welcome to call or email the company to arrange a demonstration at a time that suits.

Marine, Boating & Fishing | Southern Cross Marine and Engineering

Only the best suppliers and products Southern Cross Marine and Engineering sources high quality products from a range of suppliers, including Drip Wholesale Limited, R Marine JDC, Cazcoat Limited, and Marine and Industrial Anodising and Electropolishing Specialists. Errol Behrens says these suppliers provide a vital service that helps keep his company operating to a high standard and supplying customers with a top-quality product. Southern Cross Marine and Engineering has years of experience in the boat building industry and has completed many vessel refits, from tenders to superyachts. The company has built a number of yachts from hull and deck options to turnkey projects, allowing owners to either finish their boat themselves or have the entire job done for them. Staff also work closely with Drakkar Marine in Cape Town and can custom build or revamp an existing vessel anywhere in the world. Errol Behrens’ experience goes back to the steam era in South Africa, where he did his apprenticeship as a millwright, working on harbour craft from tugboats to dredgers, as well as considerable work on fishing vessels. Director Nick Behrens also has an extensive knowledge of boats, having worked under Errol’s wing where he gained a vast amount of experience over the years. Nick has aligned this knowledge with a Marine Systems Engineer qualification with New Zealand Marine, as well as having the advantage of doing business science

at university. He is not only involved in the running of the workshop/design work, but is involved in the day to day financial side of running the business. Southern Cross Marine and Engineering also offers a marine surveying and project management service using the best qualified subcontractors available and offering the most competitive labour rates in the industry. It also uses the best available suppliers and is the preferred stainless steel engineer and fabricator for R Marine JDC, New Zealand Riviera’s authorised dealer. “We started this company after having worked for a couple of years for a local superyacht refit company, as we felt there was a need for an honest, reliable and competitively priced marine supplier in New Zealand,” Errol says. “Since doing so we have grown from strength to strength and procured a wide range of clients who require this service. We work closely with a few service providers within the Orams marine yard doing their stainless steel and engineering work”. AT

u l t i m a t e

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Southern Cross Marine and Engineering Limited 4/24 Hillside Road Glenfield North Shore City T (09) 215 4745 E info@southerncrossmarine.co.nz www.southerncrossmarine.co.nz — Advertising Feature

p o w d e r

c o a t i n g

Proud to support Southern Cross Marine and Engineering Limited Marine, Automotive, Electronic, Building & Construction, Fencing & Security, General Engineering. Let us help you to improve your products. www.cazcoat.co.nz | (09) 442 2384 | 5C Ashfield Road, Glenfield, Auckland

Drip Wholesale Ltd are the proud supplier of Water Filters to Southern Cross Marine and Engineering Ltd We are a dedicated wholesale supplier of Water Filters, Pumps and UV Systems

Made from the Soul The biggest problem for Raglan based handmade shoe company Soul Shoes is the product lasts too long. Many of its happy customers want to buy another pair of the handcrafted leather shoes, but they simply have no need to because their shoes are still going strong, sometimes 10, 20 and even 30 years later. But owner Rob Galloway sees the longevity of his products as less of a problem and more of a testament to the true quality he has created. In many cases the shoes have lasted as long as the company – more than 40 years.

CAZCOAT Ltd

T h e

At a Glance | Soul Shoes

Rob founded the company in true laid back Raglan style, living in a tent near the beach in 1973. His passion for working with his hands and making things lead him to make his first pair of shoes, some hand stitched sheepskin boots. Next was a pair of sandals with soles made from old car tyres which caught the eye of family and friends. Before he knew it he was selling sandals on the beach with more and more people asking after them. And so Soul Shoes was born.

“

Customer testimonials “Soul Shoes are great quality and have a fantastic style of their own! I just love my shoes and handbags! They last for years and years.”

”

- Jacqui Hudson “I never had any intention to be a shoe maker, I just have a passion for making things, it’s a very satisfying process, and it just so The company has branched out from its happened to be shoes. origins of shoes to include leather bags and Rob says they have kept the shoe design belts, all made with the same attention to pretty simple because he has never had any detail and quality that customers have come formal training, “our methods are the same to expect. that have been used for thousands of years.” The first pair of Soul Shoe sandals were But these tried and true methods have proved made from recycled car tyres and now Rob is to be a huge hit with loyal customers from re-discovering the company’s environmental across the North Island. People frequently roots with the option of 100 percent recycled travel many miles to visit the beachside store soles made from used conveyor belting that is and get their hands on a pair of Soul Shoes. extremely hard wearing. AT The Raglan store stocks a wide variety of mens, womans and childrens shoes in a huge array of colours and styles. But if they don’t have quite what you are after in stock they are more than happy to make a pair of shoes in their famous Raglan Soul Shoes factory. Your personalised shoes will be individually crafted to your specific needs with great pride and a high attention detail.

Soul Shoes The Main Wharf 92 Wallis Street Raglan T (07) 825 8765 E soulshoes@xtra.co.nz www.soulshoes.co.nz

— Advertising Feature

We have the largest range of Water Filter brands available in NZ We can import most USA made Water Filter brands to suit your business Call Peter Coleman now for a no obligation quote on 09 278-5548 Online Store at www.dripwholesale.co.nz

“Congratulations” To Soul Shoes on achieving 40 years wwww.texonnz.com Sole Suppliers www.aucklandtoday.net.nz September/October 2014 | 67

Marine, Boating & Fishing | Rod and Reel

The fisherman’s friend

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Rod and Reel, based in Newmarket, is about to transform. Under the guidance of new management since January, the well-established fishing outlet is changing tack to supply the Auckland fishing market with an abundance of salt and fresh water fishing equipment. The store has long held a reputation for being a premier fresh water retail outlet, yet Markus Church, Rod and Reel manager, believes the salt water fishing market needs to be just as aptly served. “Fresh water fishing was in the blood of the previous owners of Rod and Reel. We still have Peter Scott, a fresh water fishing specialist in store, but if you think about the geography of Auckland, we’re surrounded by pristine ocean which is a salt water fisherman’s paradise. So we also have Chris O’Neil our resident salt water specialist.” To complement such a fortunate geographical proximity to the ocean, Rod and Reel has begun importing, stocking and gaining exclusivity to many high-end fishing brands, many from across the ditch. And Marcus says supplying such exclusive brands to the Auckland market has been a real game changer for the new management team at Rod and Reel. “We have some very high-end equipment coming from abroad and we are very excited about our exclusivity with many of these brands. We can see our customers being just as impressed when they come in and check us out.”

We have some very high-end equipment coming from abroad and we are very excited about our exclusivity with many of these brands. We can see our customers being just as impressed when they come in and check us out. - MARKUS CHURCH

”

New store, new website, new market Yes, the Newmarket store is changing and it has a new market in its sights. The store itself is about to be extended, the website is having a digital renovation and even the direction of the retail is changing. Salt water fishing is a prominent Auckland pastime and Rod and Reel want to have the capacity to supply to the increasing demand. From fly fisherman to ocean fisherman, Rod and Reel is gearing up to offer a wide variety of quality fishing equipment backed by their trademarked knowledge of the instore staff members.

Rod and Reel supply: • Kabura jigs • Slow pitch jigs • Micro jigs • Shore casting jigs • Kingfish jigs • Jigging accessories • Inchiku jigs

Pat Swift Flies N E W

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68 | September/October 2014 www.aucklandtoday.net.nz

• Stick-baits and accessories, softbaiting, stray-lining, etc.

Fresh water Rod and Reel is focussing on the continued provision of world class freshwater fishing equipment, including fly fishing (both fresh and salt water), spin fishing, fly tying and clothing. New brands available in-store include Patagonia waders, boots and clothing, Hardy rod and reels, Hanak competition rods, reels and accessories, Sitka specialist clothing, specialist Czech Nymphing line and accessories, Redington combo’s, rods and reels, Tonic Eyewear and Smith’s Optics. The Newmarket outfit has also extended its range of fly tying products in both fresh

Marine, Boating & Fishing | Rod and Reel

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water and salt water. Management can also confirm that Nautilus fly reels are going to be available soon!

So pay the new store a visit and when the new website is up and running, Newmarket Rod and Reel surely will be getting bites from all around Auckland! AT

Salt water New to Rod and Reel is the extensive salt water fishing department, complete with a full range of all things traditional and specialist salt water equipment including: rods, reels, combo’s, specialist lines, jigs (Kingfish, slow pitch, Kabura, Micro, etc), extended bait range and a whole host of accessories. Many of the brands have been sourced from specialist companies from overseas, including Japan, Singapore, the US and Europe, as well as New Zealand suppliers. Some of the new salt water brands to come to Rod and Reel include: Yamaga blanks rods, SWAGE jigging rods, belts, jigs and accessories, HOT’s rods and lures, Hayabusa Kabura jigs and Sabiki rigs, ASS assist cord and rigs, etc.

Gear and info for all The ultimate aim of Rod and Reel is to be a one stop shop for all things fishing (fresh water and salt water). All the staff at Rod and Reel are very knowledgeable in their respective fields, with extensive experience themselves. By focussing on the customer and the service provided to every person who walks through the door, Rod and Reel can provide some of the following, personalised services whether it be teaching a new knot, matching together a rod and reel combo to suit an individual, teaching how to tie a fly, tying a PR knot for jigging, or up-skilling someone on fishing techniques. No matter the experience level, any customer can visit the store, browse the extensive inventory of fishing equipment and pick the brains of the fishing experts on hand to educate and inform. Rod and Reel is the fisherman’s friend. As it is said, if you give a man a fish he’ll have a meal, give him a rod and teach him to fish… then he will have weekends filled with fun (not the exact saying, but the gist is there)!

Gift vouchers

Rod and Reel gift vouchers are available in $10 units up to any value you require. They are redeemable for product and or lessons. And you can get tailored vouchers as required - just email or phone for more info. Store hours Monday - Friday: 9.30 - 6.00 Saturdays: 10.00 - 4.00 Sundays: 10.00 - 3.00 Rod and Reel 480d Broadway Newmarket Auckland 0230 T (09) 520 0307 E sales@rodandreel.co.nz www.rodandreel.co.nz

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www.aucklandtoday.net.nz September/October 2014 | 69

Timber | NZ TImber Industry Federation

Why wood works Timber is construction’s material mainstay, playing a strong role in building since the 1800s, based on its natural qualities of strength, durability and an aesthetically pleasing appearance. According to the New Zealand Timber Industry Federation (NZTIF), the thousandyear tradition has retained its popularity in recognition of cost advantages, access to services and seismic performance amongst many other benefits.

Seismic strength In New Zealand wood has long been favoured over brick for residential buildings because of its ability to flex under stress. Experiments carried out last year by the Building Research Association of New Zealand (BRANZ) show timber is the best construction material for coping with New Zealand’s seismic conditions.

NZTIF chief executive Brent Coffey says “This just confirms what Kiwis have known for generations; timber framed housing is the safest and best choice for the family home. Timber is the kindest construction material to the environment, comes from a plentiful and renewable source and is incredibly cost-effective. “It is hard to understand why you would build with anything else.”

Physical factors A number of other factors make timber a superior product for use in construction, including thermal insulation and electrical insulating properties. The New Zealand Building Code requires houses to comply with thermal insulation standards. Timber framed construction methods have superior thermal insulating qualities to competing products because of its lower thermal bridging properties. Timber also has a lower temperature gradient profile, therefore reducing the condensation issues associated with steel. Modern preservatives provide timber with protection against the effects of moisture and insect attack balanced with minimal

Timber - why to buy • Creates a seismically safe space use of chemicals and unlike steel, timber does not rust.

• Cost competitive

Timber is also a natural electrical insulator, particularly when dry as is the norm in modern house framing. If steel comes in accidental contact with a live source of electricity it can pose a serious risk to life.

• Natural electrical insulator

Another key benefit is ease of access to plumbing, electrical and communication services a raised timber floor provides. “With piled systems you have that ease of access, whether you are installing, maintaining or repairing services such as your electrical wiring, plumbing, IT cabling etc under the house. In a solid concrete foundation this becomes much more difficult and a much bigger challenge,” NZTIF director Kevin Hing explains.

Suitably sustainable Macrocarpa (Cypress) supplies The Naturally Durable Timber Readily available, professionally graded and machined, for all your requirements. • Weatherboard • Sarking (TG&V) • Flooring • Beams • Framing • Decking • Joinery • Pergolas • Kitset Cabins • Raised garden beds • Compost bins • Outdoor tables • Benchseats.

Plantations occupy about six percent of our land area and produce more than enough to meet the country’s future needs. Almost all of the timber used in New Zealand’s construction is sourced from these sustainably managed plantation forests and not from our indigenous forests. This plantation resource continues to expand as harvested trees are replaced.

Choose Sustainability. Choose Macrocarpa.

Both our native and plantation forests absorb and store carbon dioxide for the full duration of their life cycle. By actually soaking up and storing carbon, timber is the only construction material which has a positive impact on greenhouse gases within the atmosphere.

www.macdirect.co.nz E. sales@macdirect.co.nz / Ph. (09) 236 3727

The manufacturing process for competing materials, such as steel and concrete, actually emit carbon dioxide into the atmosphere.

70 | September/October 2014 www.aucklandtoday.net.nz

• Superior thermal insulation • Ease of use building with timber. Timber is easily the most sustainable and environmentally friendly building material available for residential home construction.

Cost competition The cost of timber in frames for an affordable new home build is four to five percent of the total cost. “Timber framed construction is very cost-effective and that includes timber piled and framed flooring systems,” Kevin says. Several grades of framing timber can be used in residential house construction, SG6, SG8 and SG10. “These grades have different physical properties, but all comply with building codes and perform to required standards. While SG8 is the most commonly used grade, other grades such as SG6 can be substituted into house designs very easily and could in fact result in cost savings. “The difference in retail price between SG8 and SG6 is around $20 a cubic metre. While more SG6 timber may be required to build a house than SG8, the price difference could still mean a saving of up to $1,500 in the price of timber for a typical home”. AT

New Zealand Timber Industry Federation Level 10, 38 Waring Taylor Street Wellington T (04) 473 5200 E nztif@nztif.co.nz www.nztif.co.nz

— Advertising Feature

Goods & Services | Elite Polymers

From concept to plastic The plastics industry is one we most likely use on a day to day basis without fully understanding the effort that went into creating the components and products we generally take for granted. This is where a company like Elite Polymers ltd comes to the fore. This business knows plastics. It takes ideas and turns them into working components and products. Established in 2006, the privately owned company specilaises in the manufacturing of custom plastic products as part of the Forlong & Maisey group of companies. The Elite Polymers team has grown from strength to strength at its Hamilton base and is now helping meet the demands of the growing Auckland market. Being part of such a well-respected industry group as Forlong & Maisey gives Elite Polymers the advantage of being backed up by a group with a long history (being established in 1946) which has substantial experience in manufacturing export quality goods. From day one Elite Polymers has experienced substantial growth. From its beginnings as a supplier to the animal health industry, the company has actually had to move multiple times to keep up with the demand for its services. Sales and marketing manager Jonathan Bent says “We have certainly diversified our offering over the years. Elite Polymers can now offer a blow-moulding and plastic extrusion service through (our) new division, Plastic Pipe and Profile, which was formed in 2011. “We have expanded our customer base to include customers in the US and Australia, and we now supply to a wide range of industries including animal and human health, construction, packaging, retail and many more.”

assembly, tube coiling and printing plus specialised packaging. Jonathan says the team is passionate about delivering quality products and passionate about the services it delivers, believing the two go hand in hand to cultivate an experience when people use Elite Polymers. And with Elite in the name, the company must have been confident in its abilities from the beginning!

Product development Elite Polymers works with customers to provide a cost-effective method of achieving high quality, well designed products and component parts.

“We get plenty of interest from Auckland and with the improved motorway, Hamilton is like a suburb. Location is not an issue. “Freight of finished goods is an insignificant factor in our customers’ decision to work with us. Technical ability, quality, price and service is of paramount importance for the Elite Polymers’ team and for their customers.” Developing and ensuring the three facets of the business operate simultaneously is something which is pretty unique to Elite Polymers.

Blow moulding – ideal for jerry cans, bottles or containers of varying sizes. Injection moulding – ideal for moulding complex parts and over moulding soft plastics over rigid metals or plastics. The process is also used for moulding silicone components. Plastic extrusion – used to create products in a continuous length. Single or twin tube and rigid profile are often made for healthcare or construction applications. By visiting the Elite Polymers website www.elitepolymers.co.nz or picking up the phone, one of the experienced team members will talk you through the process and advise how Elite Polymers can help transform your idea from concept to plastic! AT

As an ISO9001 certified manufacturer of custom moulded products, the professionals in Hamilton can talk you through the process from design to completion. Then the technical stuff comes into play; using technical injection moulding, liquid silicone rubber moulding, blow moulding and profile extrusion, the final product is created from the initial idea.

Elite Polymers Ltd 9 Kaimiro Street Hamilton T (07) 849 7048 E sales@elitepolymers.co.nz www.elitepolymers.co.nz

Elite Polymers has the capacity to orchestrate large or small production runs for a number of industries needing to utilise the skills of the plastic moulding specialists.

The manufacturing at present includes injection moulding, tube and profile extrusion and blow moulding, as well as post production services such as

The three methods of plastic moulding

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The 24 hour operation runs from the state of the art facility in Hamilton, yet Auckland is an increasing market for the Elite Polymers’ team.

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www.aucklandtoday.net.nz September/October 2014 | 71

Plumbing | 0800 PLUMBER

The national plumbing network Whether you’re at home in Auckland or lounging around at your bach anywhere in the country, finding a qualified Master Plumber doesn’t have to be a headache. Just call 0800 PLUMBER for all your plumbing requirements, anywhere in the country.

The business was established by director Regan Frost to help take the hassle out of finding a good plumber. Its focus is on professionalism and quality, as every plumber within the 0800 PLUMBER network is a qualified, licensed Master Plumber.

“It doesn’t matter if you have a home in Auckland, a bach in Pauanui or a holiday home in Queenstown. Wherever you go you’re covered with 0800 PLUMBER and will be put directly in touch with your local Master Plumber.”

Full range of plumbing services The team at 0800 PLUMBER provides a comprehensive range of plumbing, gasfitting, bathroom and drainage services throughout New Zealand. Its network of Master Plumbers will work to solve everyday plumbing problems fast and efficiently, ensuring customers receive the best possible service, 24/7. “Our gasfitters are all qualified and licensed and provide gasfitting services to the highest level of safety.” 0800 PLUMBER also guarantees to clear any blocked drain to eliminate bad smells and inconvenience. They use a range of high tech gear including hydro-jets, cameras and rooters. >

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If you need a plumber call 0800 PLUMBER

0800 PLUMBER is a network of licensed professional Master Plumbers located throughout New Zealand, which offers a full range of plumbing services delivered to the highest possible standard.

“We’re all Master Plumbers, which is an industry benchmark. We guarantee to be on time, we guarantee we’ll do a good job, and we guarantee we’ll clean up after,” Frost says.

0800 PLUMBER offers a huge range of plumbing services anywhere in New Zealand which include: • Bathroom renovations

• New plumbing installations

• Blocked toilets

• Noisy pipes

• Burst or leaking hot water cylinders

• Overflowing hot water cylinders

• Burst pipes

• Plumbing maintenance

• Cistern problems

• Replacement water mains

• Dishwasher installations

• Residential/domestic

• Drain unblocking

• Roofing/spouting

• Dripping taps

• Rural plumbing

• Gasfitting

• Shower replacements

• Heatpump hot water cylinders

• Spouting and downpipes

• Hot water cylinder replacements

• Toilets

• InSinkErator/waste disposal units

• Underfloor heating

• Laundries

• Water features

• Leaking taps, shower mixers

• Water filtration

• Leaking water mains/pipes

• Water pumps

• Light commercial work

• Wetback water heating.

• New housing

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72 | September/October 2014 www.aucklandtoday.net.nz

0800 MARLEY (0800 627 539) www.marley.co.nz

www.aucklandtoday.net.nz September/October 2014 | 73

Plumbing | 0800 PLUMBER

At A Glance | 021 Garden

Perfect properties Just like every other aspect of your home, your garden is one of the biggest investments you’ll ever make on your property. And because a garden is one of the first things you notice when you walk past or enter a home, first impressions really do count.

Bathroom renovations are a specialty of 0800 PLUMBER

The hot water system experts 0800 PLUMBER specialises in hot water systems and bathroom renovations. The team has considerable experience in installing hot water systems, including gas, heat pump water heaters, and electric cylinders. Its Master Plumbers also have the knowledge to help advise customers on what system would work best in their home. Continuous-flow hot water heaters deliver endless hot water that never runs out, while heating your water with heat pump technology offers up to 300 percent efficiency. Heat pumps deliver an abundance of hot water for a very small cost, just one third of conventional water heaters. 0800 PLUMBER can also replace your old low-pressure hot water cylinder with a new

Auckland Home Show 0800 PLUMBER will have a large display at the iconic Auckland Home Show in September.

mains-pressure hot water cylinder, which will offer greater water pressure than your previous cylinder.

Bathroom renovations and remodelling 0800 PLUMBER has considerable experience in renovating old bathrooms and transforming them into a feature in your home. Its Master Plumbers can help you with bathroom layouts and design to ensure you get the most out of your bathroom space. They will help you design a bathroom that will complement any house, from a small humble abode to a multi-million dollar mansion. “We at 0800 PLUMBER consider the bathroom to be the most important room in the house,” Frost says. “It is fair to say that if I took your hot shower away from you today you would be very unhappy. Equally if I gave you a brand new high pressure shower, a designer back-to-wall toilet suite, and a stylish vanity with a big mirror over it, you would be delighted; guaranteed.” AT

The show runs from September 10-14 at the ASB Showgrounds in Greenlane. Staff members will be available to talk to you about any plumbing and gasfitting query you may have.

0800 PLUMBER T 0800 PLUMBER (0800 758 623) www.0800plumber.co.nz — Advertising Feature

DUX IS PROUD TO BE ASSOCIATED WITH 0800 PLUMBER.

Gardens are also the backdrop for shared family experiences, so whether you’re looking to create a garden with a touch of grandeur or a simple and beautiful terra firms on a budget, 021 Garden will make it happen and finish with the highest of standards. Established in 1997, 021 Garden has popped the cork to celebrate its 17th anniversary and with good reason, too. Mark Litherland owns and operates 021 Garden in Auckland, which delivers the complete garden landscaping package. Passionate about creating stunning gardens tailor made to suit your specific requirements, 021 Garden has a stellar profile of garden projects worth celebrating. Mark and his qualified team of landscape contractors have a combined experience of more than 50 years in the landscaping industry and provide local Auckland residents with a comprehensive range of landscaping services. The three main areas of focus for the business are design, planting and maintenance, which are crucial to completing your grounds. 021 Garden takes care of the entire process from design, construction elements such as paving; garden lighting, water features, deck building, and retaining wall construction, to choosing the right plants and maintenance, so your garden is kept looking its best for years to come.

To ensure results, the team is more than happy to listen to any plans or ideas you may have, and answer any questions so you’re 100 percent happy with the work being carried out. Quality work and high standards is paramount to the designers who put their heart and soul into each and every professional project. They have the knowledge, tools and supplies to deliver fantastic results, which are guaranteed to exceed your expectations. AT 021 Garden PO Box 9557 Newmarket Auckland T 021 427 336 www.021garden.co.nz

NZ LANDSCAPE & GARDEN SUPPLIES www.nzlandscape.co.nz

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Call your local Master Plumber anywhere in NZ on 0800 PLUMBER

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NZLS are pleased to be a major supplier to 021 Gardens. 74 | September/October 2014 www.aucklandtoday.net.nz

— Advertising Feature

Interior Design | Trinity Interior Design

Great home design is a team effort Working hand in hand with architects and their clients, Trinity Interior Design Limited creates beautiful homes that are both well designed and functional. The misconception that interior designers simply add the fluffy stuff – trendy cushions and stylish window treatments – has meant that they are often brought into a project late in the process, to add the finishing touches. However Nicole McKenzie, owner and director of Trinity Interior Design, says interior designers add the most value when brought into a project early. “There is real value in having us review the plans at the very beginning. We add another perspective and work collaboratively with the architect to ensure the design is liveable and that clients feel confident in what the finished product will look and feel like, and how it will actually work.”

“There is a definite place where the architect’s role stops and someone else has to pick up. We work with the client and architect to determine where the architectural scope stops. Having this overlap helps to make the process seamless for the client and reduces any design issues further down the track. “We dovetail behind the architects and explore the next level of detail. It’s another set of eyes looking at another layer, and we’ve found that this approach provides the best result for our clients”. >

Based out of its large Takapuna studio and with a highly qualified team of 12, Trinity provides a link between architects and designers and their clients, which is often the missing link in successful home design. “There’s no point working with an interior designer after your new home is built to place your much-loved wall art or photos only to find there is no wall space to hang them. “The role of interior designers today is much more technical. We look at spatial design, room orientation and the liveability of spaces, as well as helping to select all the finishes and fixtures. It’s a real marriage of design and technical skills.” New builds and large scale renovations account for the majority of Trinity’s current projects. “A lot goes into designing a house and most people are not aware of the level of detail that is required,” McKenzie says.

“

Customer testimonial “It has been a pleasure to work with Trinity Interior Design on the substantial redesign of our villa. I had a vision to restore the house and to introduce all the benefits of a modern home while retaining its original character and charm. “Trinity Interior Design immediately grasped that vision. They were able to translate my ideas into practical decisions about how the house should look and feel. However, the process was always two-way. “They were always happy to support my ideas and to address any questions I might have about detail, however minor. The practical help from Trinity Interior Design in terms of project management has also been invaluable. We are delighted with the renovation of our home.” - Kyra and John Paul

” www.artlease.co.nz

Contemporary works of art

Site specific designs - Leasing & Sales - Onsite consultation - Corporate / Hospitality / Residential info@artlease.co.nz 0800 ARTLEASE (278 532) +

Proud to bring you collaborative art consultation

At Tile Warehouse, we have dedicated design consultants in store ready to assist you with your renovation or build project. Pop in and see us today at one of our five Auckland stores; GLENFIELD, 120 Wairau Rd ORAKEI, 176 Kepa Rd HENDERSON, 115 Central Park Drive PENROSE, 286 Church St PUKEKOHE, 208 King St

“TILE WAREHOUSE ARE PROUD TO BE ASSOCIATED WITH TRINITY INTERIOR DESIGN”

0800 289 845 www.tilewarehouse.co.nz www.aucklandtoday.net.nz September/October 2014 | 75

Interior Design | Trinity Interior Design

“

Because we have a large team, working on multiple projects, there is a real buzz in our studio. We are constantly sharing information and ideas, and our clients benefit from that.

”

The devil’s in the detail

An eye for design

The technical nature of an interior designer’s job is often underplayed but accounts for a large part of the role.

McKenzie believes that the best interior designers combine formal training and a natural talent for design.

McKenzie believes that the best results for clients can be achieved if the interior designers are involved right from the concept design stage through to construction completion, and often beyond.

“It’s not about saying this is what I want to do so I will train for it - you need to have an eye as well. Our designers are degree qualified but they also have a real passion for what they do.

Trinity’s interior designers work very closely not just with the architect but also the builders and even the landscapers.

“Because we have a large team, working on multiple projects, there is a real buzz in our studio. We are constantly sharing information and ideas, and our clients benefit from that. “We have a huge library of samples and the designers are always poring over international magazines for the latest products and trends.

“We meet with everyone involved in the project very early on. We then work backwards along the construction timeline. We have to make sure we can procure everything we need and have it delivered to site on time so that no one is left waiting.

“At Trinity, we firmly believe that it’s all about our clients. It’s not our house, so we don’t want to put our stamp on it,” McKenzie explains.

“We don’t want our clients to rush their choices, so we have to manage the decision-making process very carefully,” McKenzie says.

Professional relationships • Trinity Interior Design is appreciative of the support of the following suppliers advertising on this page:

“There is a huge amount of detailing – every finish is collated into finishing schedules. We do all our CAD drawings in-house, as well as elevations for the bathrooms for electrical and plumbing accessories, and we provide construction drawings to the builders.”

• Jane Masons Studio (Asia) • Tile Warehouse

To ensure each project goes smoothly, Trinity places a strong emphasis on administrative support. Each project has a dedicated qualified interior designer as well as two administrative support people who are responsible for pricing and procurement.

• United House Builders • Architectural Stone Company • Hemptech Woven Nature • Claysons Kitchens.

Renovations New Builds Extensions Re Clads Project Management

Craig Pym: 027 672 2929 | Web: www.unitedhouse.co.nz | E-mail: office@unitedhouse.co.nz

From the centre of the Earth, to the centrepiece of your home Leading specialists in manufacturing and installing all natural stone products using predominantly granite, marble and engineered Benchtops - Vanity Tops - Fire Hearths & Mantels - Bath Surrounds Flooring - Wall Cladding - Commercial Projects - Custom Made Furniture

ARCHITECTURAL STONE 76 | September/October 2014 www.aucklandtoday.net.nz

65A View Road, Glenfield, North Shore, Auckland | www.archstone.co.nz Phone 09 443 6314 | Fax 09 443 6017 | Email office@archstone.co.nz

Interior Design | Trinity Interior Design

The reality of reality shows The large number of home renovation shows on our screens lately has created a strong interest in home design and a whole generation of budding interior designers. “For most of us, our houses are still our biggest asset, but people don’t know how to maximise them. We have received a lot more enquiries over the last few years. People can see from the design shows what can be accomplished, but there is so much choice that people are overwhelmed. “That’s where we come in. We know our products, we know what’s available and we come in with fresh eyes. We don’t see what you see.”

What’s trending? McKenzie says clients still want natural elements in their designs. “People like a lot of natural timbers, concrete, greys and black. There is also a strong focus on storage, particularly for new builds. But the preference is for it to be hidden. Built-in cabinetry and hidden away cubby holes are popular. “We are seeing fewer studies, and more study nooks that are part of a larger living area but can be closed off when they are not being used.

“

People like a lot of natural timbers, concrete, greys and black. There is also a strong focus on storage, particularly for new builds. But the preference is for it to be hidden. Built-in cabinetry and hidden away cubby holes are popular.

”

“People want flexibility and their homes need to be able to adapt to the changing ways they use them over time,” McKenzie says. If you ‘re looking for inspiration or you are planning a new project, visit the talented team at Trinity Interior Design. AT Trinity Interior Design Limited Unit 5, 38 Barrys Point Road Takapuna Auckland T (09) 486 0599 E info@trinityinteriordesign.co.nz www.trinityinteriordesign.co.nz — Advertising Feature

Creating original high quality natural fabrics from within Hemptech’s Design Studio is central to our company’s commitment to fresh new sustainable textile design.

Proud to be supporting Trinity Interior Design Come visit our showroom Hemptech 16 Virginia Ave East Eden Terrace Auckland 1021 P: (09) 379 7773 F: (09) 379 7770

The trusted, true A to Z company for cabinetry and joinery for residential and commercial applications. Give us a call on (09) 4422588 to get started today We are based at Unit 1, 68a Hillside Rd, Glenfield, Auckland www.claysonskitchens.co.nz www.aucklandtoday.net.nz September/October 2014 | 77

Design | Outline Design

Creating the perfect working environment We probably spend close to a third of our adult lives doing it. It is, for some, the most important thing in their lives, what drives them forward and creates real meaning and purposeful satisfaction. For others it is nothing more than a chore of mindless drudge, boredom and endured only as a simple means to an end. Yes, we’re talking about work - what we are gainfully employed and paid to do and what Victoria Wilkes ultimately allows us to live the rest of our lives as we want to. Confucius had it right when he said, “Choose a job you love and you will never have to work a day in your life”. Chatting to Victoria Wilkes, the vibrant director of Outline Design, you get the feeling that she loves her work with a passion. Outline Design specialise in creating inspiring and motivating workspaces. When you design a stylish, clean and contemporary workspace that maximises the use of available space you’re highly likely to see a rise in staff morale and a result in productivity. Mid 2013/14 has been Outline Design’s busiest year yet. They’ve worked on some outstanding and innovative projects, with perhaps the stand-out being the complete fit-out for the brand new Auckland Sistema building.

This was a turnkey project, which is their specialty, where Outline Design undertook everything from the initial concepts and planning, through to resource applications, project management and procurement for the entire project. The end result was a very happy client and a project the Outline Design team is extremely proud of.

on more staff and made the move to a larger location at 8 Leek Street, Newmarket.

As a consequence of creating wonderful workspaces for clients across a range of industry and geographic sectors, referrals from these clients now account for a significant proportion of new business.

“With the move into our new headquarters here in Newmarket we’re well set up to cope

With sustained growth comes change and Outline Design has simultaneously taken

78 | September/October 2014 www.aucklandtoday.net.nz

In typical Outline Design style, the team approached the move to the new space as they would for a client - by completely redesigning the whole building into an energetic and colourful work environment.

with the growing demand and will continue to co-ordinate any work with businesses throughout New Zealand, Australia and the Pacific from here. Having said that, we cannot rule out further geographic expansion,” Victoria says. The mantra of good design is slowly permeating all levels of society. It’s no longer just the domain of ad agencies or web design shops to look cool and funky.

Design | Outline Design

“

Size, space or budget is largely irrelevant because we know our work will make a big difference and that we will create a more productive, efficient and more profitable workplace. - VICTORIA WILKES

”

Dental surgeries through to construction companies have all made note of the positive effect of attractive ergonomic design on their clients and staff. Victoria has observed first hand the effect of this shift on her industry. “With new builds traditionally it was the construction architect that designed the interior, but we’re seeing a shift away from this. “The trend is toward businesses seeking more specialist skills, with a preference to work with a team of experts for architecture, interiors, landscape design and construction. This approach works well for us at Outline Design, as we believe a collaborative approach often generates the best outcome for the client. “Additionally, modern materials mean that clients have a much greater choice of cost effective options to satisfy a desired look, texture or finish.” Despite more and more people with flexible working arrangements or basing themselves

from a home office, Outline Design has observed that office spaces are not getting smaller. In fact, many companies in Auckland having ridden out the uncertainty of the recent global financial crisis, overall office spaces are getting larger but incorporating with a change in the use and layout of the space. There are now far more common or casual areas for relaxing, eating lunch, meeting or just to take a quick break from work. Spaces are becoming fluid and adaptable to differing uses and ‘hot desking’ or temporary workstations are becoming more the norm. Outline Design draws upon a great depth of experience gained from operating since 2002 and back this up with an excellent business pedigree. This allows it to partner with and become a trusted advisor to all clients in order to solve all manner of challenge and complexity in the briefs they receive. >

Scope of work • Brief development and site feasibility • Space planning and efficiency analysis • Full concept design and development • Project documentation and working drawings • Local authority consents • Furniture specification and procurement • Design project management • Project cost management.

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www.aucklandtoday.net.nz September/October 2014 | 79

Design | Outline Design

“

We offer a truly personal service where our client comes first. We use great communication and offer full transparency, ensuring our client has more control over the final result.

”

- VICTORIA WILKES

“We offer a truly personal service where our client comes first,” Victoria says. “We use great communication and offer full transparency, ensuring our client has more control over the final result.” Because all design, project management and procurement work is completed by the experienced management team at Outline Design’s Auckland office, quality control is guaranteed. During the actual construction and delivery phase of the project Outline Design works with a select list of highly qualified and experienced preferred suppliers. The attention to detail onsite by the project team from Outline Design means sign-off on work only happens when it meets the meticulous standards they require. While the general public is becoming increasingly design savvy, developing an appreciation for the importance of a comfortable and efficient workplace, clients sometimes still need convincing of the value. The comfort and efficiency boxes can easily be ticked, but it can still be a step for some clients to then consider aesthetics elements like beauty, colour and texture.

80 | September/October 2014 www.aucklandtoday.net.nz

“These elements can be difficult for some business owners who may be limited by a pure cost control mindset or scenario.” While some clients will always be conservative and cost focussed, an ever increasing number of landlords and business owners appreciate good quality design. “That said we will always work within our client budgets to come up with an optimal design solution that will balance aesthetics and affordability. “Size, space or budget is largely irrelevant because we know our work will make a big difference and that we will create a more productive, efficient and more profitable workplace”. AT

Outline Design 8 Leek Street Newmarket Auckland T (09) 623 4971 M 021 752 555 E vwilkes@outlinedesign.co.nz www.outlinedesign.co.nz — Advertising Feature

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Focus | The New Zealand Breast Cancer Foundation

How your business can help fight a killer disease New Zealand women have the highest rates of breast cancer in the world. There will be 3,000 new incidences in the next 12 months. That’s one out of nine women who will be diagnosed with this cancer and 90 - 95 percent of these women will have no history of the illness in the family. On a more positive note, of the seven women identified with breast cancer each day, 85 percent of them are likely to have a survival rate of five years or more after diagnosis. Another staggering figure - our death rate due to breast cancer is 20 percent higher in New Zealand compared to our friends in Australia. We put the burning question of why to the New Zealand Breast Cancer Foundation chief executive, Evangelia Henderson. New Zealand Breast Cancer Foundation, chief executive, Evangelia Henderson

Your business can help by volunteering to collect on the streets (or in your business place) on October 10 and 11

The Companies Pink Star Walk Date: Saturday 11th October 2014 Time: 6pm Place: The Auckland Domain The Challenge: 5km or 10km Join the cause under the stars for a night to remember in Auckland CBD and Parnell! Dig out your pinkest and brightest outfit and join thousands of people across the country as we get fit, increase awareness of breast cancer and raise money to support NZ women. www.pinkstarwalk.co.nz

“We really don’t know. There are some key indicators, but much more research is needed.” A good deal of that data comes from the NZ Breast Cancer Register, which the foundation has managed for 12 years. “This captures 60 percent of all women who have a brush with breast cancer and is a powerful tool in helping us understand what is causing us to have such high incidences of this cancer here,” Henderson adds. Research and education costs money - and this is where all Kiwis come in, especially the business world, Henderson says. With more than 600 women dying each year, and thousands more diagnosed, it’s likely many of us have been touched by the disease.

“

We have had whole streets and blocks taken over by a business for a couple of hours in the past helping us collect - we would love to see more of this.

Businesses can help fight breast cancer

”

Annually in October, New Zealand goes pink as we acknowledge, educate and raise funds to fight breast cancer. Individuals, families and especially businesses can be part of the pink campaign.

Phone. 09 268 8026

Your business can: Volunteer to collect on the streets (or in your business place) on October 10 and 11. “We have had whole streets and blocks taken over by a business for a couple of hours in the past helping us collect - we would love to see more of this,” Henderson adds. Register a team to take part in the Companies Pink Star Walk - a fun evening event where you can choose to walk 5 or 10kms.

• Custom made wigs • Government Funding • Private Fitting Room • 24 Years Experience “I’m here to help you look & feel better - men women & children.” 82 | September/October 2014 www.aucklandtoday.net.nz

Turn your business Pink for a Day - run this anyway you like - have fun, bring the team together and raise funds. Purchase a Pink Ribbon product, or consider having your business involved in the Pink Ribbon retail campaign in the future. More details of all these initiative at www.takeaction.org.nz

Focus | The New Zealand Breast Cancer Foundation

Education is one of our strongest defenses against our extraordinarily high rates of breast cancer in New Zealand. Five things to know about breast cancer in your 30s

• You’re entering a higher risk stage of life, so now’s the time to start having an annual mammogram. From age 40-44, you’ll need to pay for it yourself. Currently, a mammogram costs about $150-$200 • Ask your GP to examine your breasts at least once a year. Continue to monitor the look and feel of your breasts, and report any changes that worry you, or anything that doesn’t seem normal, to your doctor

• If you have a first-degree relative (mother or sister) who developed breast or ovarian cancer before age 50, you need to start having mammograms 10 years before the age they were diagnosed

• Enrol in the free BreastScreen Aotearoa programme when you turn 45. You’ll get a free mammogram every second year, meaning you only have to pay for the ones in between

• If you have the BRCA1 / BRCA2 gene mutation, identified through genetic testing in families with a strong history of breast or ovarian cancer, you should have a breast MRI every year from age 30

• When you have your mammogram, ask your radiologist about your breast density – dense breast tissue is a risk factor for breast cancer, and makes it harder for a mammogram to detect tumours. If you have a higher percentage of dense breast tissue than most women, you may need additional screening

• Keep up the healthy lifestyle – regular exercise, healthy diet, low alcohol intake • Consider breast-feeding your babies for longer – ask your doctor about the preventive relationship between breastfeeding and breast cancer.

Five things to know about breast cancer in your 50s and 60s • More than 70 percent of new cases occur after age 50 and your risk continues to rise through your 60s. Continue to have your GP examine your breasts once a year, and keep an eye on your breasts, reporting any changes to your doctor • BreastScreen Aotearoa will give you a free mammogram every second year until age 69. Unless you’re in a high risk group, two-yearly should be enough, as cancers tend to be slower growing after menopause • It’s really important to maintain a healthy body weight after menopause. Research suggests 10 percent of New Zealand’s post-menopausal breast cancers are caused by obesity • If you’re on HRT, talk to your doctor about the risk factors for breast cancer • Remind your friends, your sister and your mum to keep having mammograms. Tell your daughter about the importance of being breast aware and the need for mammograms from age 40.

Dig out your pinkest and brightest outfit and join thousands of people across the country to help increase awareness of breast cancer and raise money to support NZ women with the Companies Pink Star Walk

• About 150 women in their 30s will be diagnosed with breast cancer each year, making it the most common cancer for women. Continue to monitor the look and feel of your breasts and report any changes that worry you, or anything that doesn’t seem normal, to your doctor

Five things to know about breast cancer in your 40s

• Tell your friends, your sister and your mum to go for their mammograms!

Five things to know about breast cancer in your 70s

The fight against breast cancer - where the money goes The New Zealand Breast Cancer Foundation works to prevent New Zealanders developing and dying from breast cancer, and with our exceptionally high rates of the disease, it's vital the research continues and the support and education is accessible. Awareness and education – the foundation provides free education about the signs and symptoms of breast cancer, and about the value of early detection through mammograms. Designed to reach women everywhere, and with a special emphasis on groups who have worse breast cancer outcomes, such as Maori and Pacific Island women. Research and medical grants – research into breast cancer prevention, better diagnosis and new treatments is crucial to improving breast cancer survival. It also funds the breast cancer patient registers in Auckland, Waikato,

Wellington and Canterbury which provides an invaluable tool for researchers and doctors. Advocacy – The Foundation aims to keep the needs of New Zealand women to the forefront in public health decisions about breast cancer screening and treatment. Community support – funds supports 0800 BC NURSE, a helpline staffed by a foundation breastcare nurse. It also funds Sweet Louise, an organisation providing hands-on help to women with secondary breast cancer, and the YWCA Encore programme, helping women recover from mastectomy. AT

The New Zealand Breast Cancer Foundation 11-13 Falcon Street Parnell Auckland T (09) 304 0766 E breasthealth@nzbcf.org.nz www.nzbcf.org.nz — Advertising Feature

• Your breast cancer risk is higher in your 70s than it was in your 50s. If you’re in good health, keep having mammograms. It’ll cost about $150-$200 – it pays to shop around • If you’re aged 70 today, you’re likely to live to 89 – twenty years after your last free mammogram. If you’re not sure whether your overall health is good enough to justify continuing with mammograms, try the online Screen70+ tool at www.nzbcf.org.nz/OlderWomen or ask your doctor • Ask your GP to examine your breasts at least once a year. Continue to monitor the look and feel of your breasts, and report any changes that worry you, or anything that doesn’t seem normal, to your doctor • Breast cancer can be slower growing when you’re older. The range of treatments available can be tailored to your age and your other health needs. You may not need or be suitable for radical treatments – it might be as simple as taking a pill • Tell your friends, your sister and your daughters to go for their mammograms!

www.aucklandtoday.net.nz September/October 2014 | 83

Focus | Scott Packaging Handling Systems

Package handling systems that deliver Scott PHS is a specialist in robotic palletising, depalletising, conveying and warehouse automation, providing turnkey systems to improve client’s production and warehousing systems.

Automated palletising Managing director Paul Denton says Scott PHS’s key focus is on robotic palletising and depalletising at the beginning and end stages of a production line.

Scott PHS is a specialist in palletising and depalletising

The Auckland-based business has almost 60 years’ experience servicing a wide range of industries including food and beverage, brewing, wine, manufacturing and warehousing.

A robotic palletiser by Scott PHS

Scott PHS designs and manufactures customised solutions, tailored to suit each unique requirement.

Automated solutions to meet anyone’s needs

“We provide complete palletising solutions, which includes conveying, carton labelling, pallet labelling and stretch wrapping. This then leads to the automation of the warehouse. Instead of forklifts loading and unloading from the palletiser to the racking, we can fully automate the process.”

Wide forklift isles are no longer needed, meaning racking systems use less floor space.

Automated warehouse solutions

A unique feature of the Scott system is that the pallet shuttles are driven by a super capacitor, with no downtime for charging, and are able to run 24/7.

Denton says automated warehousing is another big area of growth for Scott PHS.

Scott’s capabilities include most applications, including bottles, cans, cases, bags and shrinkwrapped products.

The company‘s end of line warehousing solutions include automated deep-rack high density pallet storage warehousing.

“Over the last couple of years we have seen a big increase in demand for UHT milk lines, in both Australia and New Zealand and we have been doing business with companies like Pactum Dairy Group and Parmalat, in conjunction with Tetra Pak,” Denton says.

Once the product is palletised, wrapped and labelled, it is conveyed from palletising and put straight into racking, with no need for fork trucks.

Scott PHS also offers proven solutions for depalletising bottles, cans and containers, using robotic, semi-automated and fully automated systems.

The deep-rack automated warehousing system offers many benefits to customers, including reduced costs due to the lack of fork trucks, drivers and maintenance, as well as reduced fork truck damage to the racking system.

The Scott PHS automated warehousing system is tailored to suit the requirements of the local market with a focus on improving safety, equipment performance and lowering power consumption requirements.

Growth in Australian business Scott PHS’s business across the Tasman is continuing to grow. “Palletising in particular is quite a competitive market, particularly with suppliers out of New Zealand,” managing director Paul Denton says. “We’re getting feedback from our Australian customers that Australian suppliers are struggling to compete. We offer the whole package.” AT

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Quality Solution Providers Contact us now to discuss your needs Phone: +64 9 834 2700 | Email: sales@scottphs.com | www.scottphs.co.nz

•

Depalletising

•

84 | September/October 2014 www.aucklandtoday.net.nz

Conveying Systems

Palletisers – Solutions to suit most applications including cases, bags and shrink-wrapped products. Depalletisers – Proven solutions for depalletising bottles, cans and containers, including robotic, semiautomated and fully automated systems layer sweep system. Conveyor systems – Stand-alone conveyor and integrated conveyor systems. Warehouse automation – Automated solutions for warehouse applications including pallet racking automation and pallet shuttles. Scott PHS 60 Wharf Road Te Atatu Peninsula Auckland T (09) 834 2700 E p.denton@scottphs.com www.scottphs.com

— Advertising Feature

> Fax: 09 421 0634 > www.OSCS.co.nz

“OSCS are proud to support and work alongside Scott PHS”

Phone 0800 506 407 Fax 09 280 6463 Email sales@macplas.co.nz

Palletising

Scott PHS is your automation specialist and can tailor a solution to meet your needs including:

•

Warehouse Automation

Focus | TyreLAND Auckland

The right tyres for your ride Forget about the solid rubber tyre; the first true tyre as we now know it was invented in 1846 by the Scottish inventor Robert William Thompson, when he fitted an air filled tube inside a hollow rubber tyre. He fitted his ‘aerial wheels’ to several horsedrawn carriages in London’s Hyde Park, greatly improving the comfort of travel and reducing the noise. One set ran for 1,200 miles (1,930 km) without any sign of wear and tear. In 1888 John Boyd Dunlop also ‘invented’ the pneumatic tyre and applied it to a bicycle, which he duly patented only to be rejected because of Thompson’s legitimate patent 43 years before. So here’s a pop quiz question for you; how many tyres are produced worldwide each year? More than one billion! So there’s bound to be a market for quality service and repair for your wheels, and TyreLAND has landed in Auckland to do just that.

First TyreLAND in Auckland Although it has 10 stores nationwide, TyreLAND Parnell is the first in Auckland. The great range of top tyres includes:

Also, when you buy a tyre from TyreLAND Parnell, you receive the manufacturer’s full warranty against faulty workmanship and they’ll guarantee tyres against accidental damage for the first 12 months or 12,000km, whichever comes first.

Tyre tips from TyreLAND Parnell Driving on bald tyres is incredibly dangerous, both to you and anyone else on the road. Having bald tyres means you can’t grip the road properly, especially in wet conditions. It’s not only dangerous, but illegal to drive on bald tyres. The law states that your tread must be at least 1.5 millimetres deep, but TyreLAND recommends 2mm for the optimum safety.

TyreLAND gives unrestricted access to the world’s leading tyre brands as its obligation is to the customer, not to a big international tyre manufacturer, nor to a distant head office. TyreLAND will only recommend and fit the tyres which best suit a customer’s vehicle, driving and the terrain most often driven upon.

Tyre pressure is just as important as the tread. Properly inflated tyres will also save you money by going easier on the petrol. The right tyre pressure is vital for correct braking and a good grip, and could save your life.

That’s not to say they don’t have their favourite tyre brands. Not all tyres are created equal and the TyreLAND team has searched the world to provide superior choices of tyre. Basically, if it’s got tyres TyreLAND can service it.

Pirelli - luxury high performance tyres designed in Italy. Nankang - super sexy car tyres, plus 4WD, SUV and light commercial. BF Goodrich - car, 4WD, SUV and light commercial tyres. Michelin - car, 4WD and SUV tyres built with French flair. Cooper - 4WD and SUV tyres from USA, with double the warranty. Yokohama - 4WD, SUV, commercial and agricultural tyres. Bridgestone - light commercial and truck tyres from USA.

The company began in Central Otago in 1978 and has branched further north since early 2000. Its philosophy is to give honest, friendly advice and it also offers a sterling VIP package which includes free puncture repair for the life of the tyres, free wheel rotations, 15 percent discount on Advanti mag wheels, 10 percent discount on wheel alignments and preferential booking status; the VIP vehicles certainly do receive VIP treatment.

The team at TyreLAND Parnell know about all facets of the tyres it uses - from budget tyres through to high performance tyres. These include: Pirelli, Nankang, BF Goodrich, Michelin, Cooper, Yokohama, Bridgestone and Goodyear. TyreLAND keeps on looking after its customers’ new wheels and tyres with state of the art wheel alignment machines using the latest 3D digital imaging. AT

Incorrect tyre pressure, be it overinflated or under-inflated, will cause the tyres to wear out faster. Make sure you check your tyre pressure regularly and pay close attention - a tyre can lose 50 percent of its pressure and still look fine.

TyreLAND Auckland 61 The Strand Parnell Auckland T (09) 303 2955 0800 487 323 E parnell@tyreland.co.nz www.tyreland.co.nz — Advertising Feature

The experts in rubber meeting road are based at 61 The Strand, Parnell in Auckland – stop by and get your tyres tried and tested by the best.

“Yokohama are proud of their long association with the team at TyreLAND and being part of their success.”

Let the team at Civic put a in to your motoring!

smile

For professional automotive, mechanical and electrical servicing, call 09 303 2955

Civic Automotive’s services include: WOF Inspection / Repairs, Auto Electrical, Servicing, Cam Belts, Vehicle Diagnostic, Suspension, Brakes, Batteries, Air-Conditioning, Airbag / ABS Warning Lights, Tyres / Wheel Alignments, Marine Electrical and Auto Electrical Mobile Services, Japanese and European Specialists. www.civicautomotive.co.nz

www.aucklandtoday.net.nz September/October 2014 | 85

Focus | Thompson Memorials

Monuments of remembrance One of the oldest surviving and most sentimental relics of a city won’t be found on the shelves of a museum; instead it is left outside to weather the elements. Gravestones – representing the life and times of our loved ones – simply must be high quality.

A third generation monumental mason, Graham Thompson left school at 16 to carry on the family trade. That was 44 years ago. Thompson Memorials specialises in the design, manufacture, engraving and installation of quality headstones. “Just 15-20 years ago there were only about five to six major monumental masons in Auckland. In recent times the industry has deregulated and there are closer to twenty all fighting for a small market share,” Graham explains. “Our emphasis is on employing quality tradesmen. We have two qualified tradesmen, each with more than 25 years of experience. We know the market, we know the industry and we don’t take shortcuts. “We pride ourselves on quality.” The industry has in fact almost changed beyond recognition since Graham’s early days in the family business. Previously, most product was manufactured in New Zealand. As import regulations have been liberalised, it has become cheaper and more cost-effective to import product and a substantial amount of the manufacturing has moved offshore, much of it to India.

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86 | September/October 2014 www.aucklandtoday.net.nz

“By importing from India, what this means for end customer is that you are able to achieve more intricate, custom designed, hand crafted memorials at a considerably reduced price. Rather than only offering simple designs cut by saw with little hand carving, labour savings mean you can get something larger and more personally designed for a more cost-effective price,” Graham says. “Retail prices have reduced in some cases up to 50 percent of what they were 12-15 years ago.” In those early days rubber tape stencils were made by hand and engraving was created using sandblasting. The sand particles reshape the rock’s surface through a process of erosion, much like the natural erosion

“

Our emphasis is on employing quality tradesmen. We have two tradesmen, each with more than 25 years of experience. We know the market, we know the industry and we don’t take shortcuts. We pride ourselves on quality.

”

- Thompson Memorials managing director, Graham Thompson

capabilities of wind, at a more rapid pace. “Today our stencils are computer generated,” Graham says. “We can help the family design the memorial they want using 3D drawings done to scale. Computer generation allows us greater design flexibility and the ability to create more intricate designs.” Thompson Memorials is also carrying on the age old tradition of lead lettering into marble stone. A soft porous stone, the fashion was to beat lead into the engraved lettering, enabling the wording to be read. “This is a highly skilled trade and there are very few left with this ability. Myself and one of our tradesmen have learnt the art and wish to carry on the skill.”

Focus | Thompson Memorials

The wide range of ethnic groups in Auckland has also seen changes in the traditional monument sizes seen in New Zealand, Graham says. “There are over 100 ethnic groups in Auckland now and this has introduced changes in plot sizes and even memorial sizes, with a lot of cultures preferring a much more detailed design.” With memorial sizes becoming larger, so too is the equipment behind them. Specialised handling gear is required for installations today, as well as lifting gantries. Thompson Memorials has stayed up to date with the latest equipment to ensure it is well placed to carry out the full installation. With the growing population, a large number of people are now opting for cremation. Graham says the number of burials to cremation could be as high as 90 percent towards cremation in the Auckland region. “This changes significantly for different regions, with rural areas tending away from cremations and cremation to burial numbers will often reflect the ethnic and cultural groups which make up those areas.

Thompson Memorials offers the full range of memorial services: Memorials Thompson Memorials can produce any sort of memorial from the smallest plaque to the most elaborate structure. Each work is individually crafted and receives the same level of attention to detail and quality of workmanship. The team’s knowledgeable staff will also advise you of any restrictions to size or design applicable in each cemetery. Renovations and additions As well as new memorial production, Thompson Memorials also performs expert renovations and repairs and specialises in matching additional lettering to existing stones. Work can even be done onsite to avoid removing the memorial. Overseas shipping and out of town installations The company’s export service enables memorials to be sent safely and economically to all Pacific destinations and throughout New Zealand. Free home visits The company can arrange for a staff member to visit you at home in Auckland to discuss your requirements if you can’t get to their premises. Custom designs Should you wish for something different in a memorial design Thompson

Memorials can offer an extensive range of unusual designs or incorporate your own ideas into a memorial. This applies to stone shape, finish and artwork. Its artists are able to use either one of our designs or your own suggestions for the memorial to make it a truly personal and unique tribute. In-house productions The company’s memorials are all produced by its own staff in the Glen Eden factory and you are most welcome to check production at any stage to ensure the memorial created is correct in every detail.

“We can provide for the memorialisation of cremated remains and this is an increasing area for us. It can be an important part of the grieving process to have somewhere the family can go to remember someone.” Most importantly, with many years of experience, Thompson Memorials understands how to provide compassionate and professional support to grieving relatives and friends, and how to alleviate much of the stress associated with making the right choices in creating a lasting memorial to their loved one. “We actually understand how difficult it can be to select a memorial for a loved one and we do everything we can to make the experience as simple as possible,” Graham says.

“Our sympathetic staff will treat you, our client with courtesy, dignity and above all integrity.” Recognising your loved ones through a memorial allows friends and family to create a lasting and striking impact. Whilst losing loved ones is never easy, their legacy can live on. Check out some of the stunning memorial stones on the website below and feel free to contact Thompson Memorials for helpful advice and obligation free quotes. There is an even bigger selection instore and the team can also custom design a stone just for you. AT Thompson Memorials 4105 Great North Road Glen Eden Auckland T (09) 818 5261 E graham@thompsonmemorials.co.nz www.thompsonmemorials.co.nz — Advertising Feature

Metal spray finish lettering Thompson Memorials utilises a special metal spray finish to its lettering, ensuring long lasting results. Ceramic portraits The company supplies top quality ceramic photos that are guaranteed against fading. These portraits take only a few weeks to produce and are economical and dependable. Manipulation of photo size, colour, background etc can be arranged. Accessories Thompson Memorials has supplies of flower vases and statues. Bronze plaques Some cemeteries restrict memorials to bronze plaques only and of course the team can also supply these as required.

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Ph: 836 0029 E: enquiry@morrisons.co.nz 79 Line Road, Glen Innes Ph: 521 3100 www.aucklandtoday.net.nz September/October 2014 | 87

Hospitality | Portofino Viaduct

A stunning dining experience Portofino Restaurant in the Viaduct offers the best Italian food in the best of locations. Nestled comfortably by the waters edge in the heart of the CBD, Portofino has been serving Italian food the traditional way for more than 35 years. Beautifully styled interiors, crisp, elegant service and authentic Italian cuisine are served up against the backdrop of the beautiful Auckland Harbour. Whether you are wanting a relaxed lazy lunch, business meeting, romantic meal or just fun with friends, Portofino Viaduct offers the perfect meal and the perfect location for any occasion.

The Portofino brand has been offering an authentic taste of Italy since 1980. Brothers Gino and Kiro Gurshin take their reputation seriously, continuing the rich tradition of exceptional quality and service the restaurant has become renowned for. “Being a family-owned European business, we are passionate about our food, our wine and your experience,” Gino says. “We are committed to serving consistently good quality food and great service.” Gino and Kiro source most of their ingredients from either locally within New Zealand, or direct from Europe. They strive to achieve

Outside dining on a covered patio provides a relaxed atmosphere for patrons of Portofino Viaduct

Portofino is a family of local restaurants focused on delighting every guest with a genuine Italian dining experience. In addition to its popular Viaduct restaurant, it also operates restaurants in Mission Bay, Parnell, Takapuna, and Meadowbank in Auckland, with further restaurants in New Plymouth, Taupo, Wellington and Hamilton.

A genuine Italian family business

that authentic Italian touch, combined with the wonderful products and produce that can only be found in New Zealand.

High quality suppliers

Portofino Viaduct is proud to serve fresh, simple, delicious Italian food, complemented by a great glass of wine, served in a comfortable, home-like Italian setting where everyone is welcomed as family and friends.

Portofino Restaurant in the Viaduct Harbour sources only the highest quality products from reputable suppliers such as Hancock’s Wines and JR Wholesale Meats.

“Our purpose is hospitality; our passion is for 100 percent guest delight,” Gino says.

Portofino favourites Some of Portofino Viaduct’s most popular dishes include: Bruschetta Alla Pizzaiola – Diced tomato, basil, extra virgin olive oil, oregano, Italian parsley, garlic, cracked pepper, rock salt, rocket and shaved parmiggiano.

The Viaduct Harbour provides a beautiful backdrop for Portofino

Scallops Inferno – Gently pan-fried scallops in extra virgin olive oil flamed with Napoleon Brandy in bacon, tomato salsa, fresh chilli, garlic, Italian parsley, Arborio rice and rocket. Chicken Fettuccine – Fresh chicken pieces sautéed in extra virgin olive oil with garlic, mushroom, fresh herbs and panna sauce. Filetto Al Vino Rosso – Eye fillet grilled with extra virgin olive oil, garlic, bacon, mushrooms, fresh herbs and Chianti vino sauce, served with fresh seasonal vegetables and potatoes. Lamb Cutlets – Oven baked with extra virgin olive oil, rosemary and garlic served over Arborio risotto. Margherita Pizzeria – The classic Italian pizza with mozzarella, sliced tomato, bocconcini and fresh basil.

“We operate this way because we want that authentic Italian touch combined with the wonderful products and produce you can only find in New Zealand. We are committed to serving consistently good quality food and service and a wonderful dining experience to all our customers.”

A stunning dining experience Portofino Viaduct offers sheltered alfresco dining within the stunning Viaduct Basin. The restaurant’s beautiful patio faces the harbour and spills into a delightful dining room with vaulted ceilings, hardwood floors and bright and energetic artwork. The menu changes seasonally, but favourites always seem to remain. An Italian influence is shown throughout the menu, which includes a wide selection of starters, soups, salads, breads and dips, seafood, pasta, steak, chicken, lamb, pizza and delicious deserts. AT

Portofino Viaduct 87-89 Customs Street West Viaduct Auckland T (09) 356 7080 E admin@portofino.co.nz www.portofino.co.nz — Advertising Feature

www.jrwholesale.co.nz COMPETITIVE PRICING WITH OUTSTANDING SERVICE.

Call Paul or Alex on 09 634 0597, our City & Guilds Qualified Chefs. 88 | September/October 2014 www.aucklandtoday.net.nz

At A Glance | Cake Concepts

At A Glance | O’Connell St Bristro

Great cakes Looking for a reason to celebrate? Well you’re in for a treat with Cake Concepts. Cake Concepts is a celebrated wholesale and retail supplier of sensational cakes, desserts and savoury products and has been in business for more than 15 years.

Bistro of brilliance Located in Auckland’s CBD, the building in which the high end O’Connell Street Bistro resides used to be the home of a former bank vault. Now you’ll find its riches lie in the taste of unquenchable dishes served by the multi award winning restaurant. In a competitive and fickle restaurant scene, O’Connell Street Bistro is a nod to an exceptional culinary experience. Solidified by its presence in the Auckland region, its reputation has also spread nation-wide and internationally accruing rave reviews in the process.

Most recently the bistro was awarded Best Wine Experience in the 2014 Cuisine Good Food Awards.

He’s created a sophisticated dining experience comprising 14 tables complete with a well-stocked bar and a separate, private dining room called the Corner Room accommodating up to 26 people. O’Connell Street Bistro beckons friends, businesspeople and couples in a cosy and modern European back street eatery. Head chef Alex Strobach joined the bistro in 2012 and brings with him the result of years

For far too long gourmet export lamb has been unavailable to New Zealanders. At last you can now enjoy the best. You deserve it. Come and experience the Leelands quality

Proudly supporting the O’Connell Street Bistro P.

(03) 215 8876

027 433 4708

billandsue@orcon.net.nz www.leelands.co.nz

The company has gone from strength to strength and has solidified its place in the industry as a top supplier of quality products to locations across the country. It is a reliable and sought after supplier to restaurants, cafes, caterers, functions centres, distributors, and any food outlet that wants an upmarket food range. Cake Concepts recently implemented a Ministry of Primary Industries Food Safety Programme. “Everything we make is from the ingredients you would find in a home pantry, so it is flavoursome. We offer a good tasty range of gluten free products, individual cakes, special event cakes and savouries,” Vicki says.

O’Connell Street Bistro is renowned for its relaxed, charming and professional service. But most of all, it is celebrated for its intriguing menu and famous wine list, much to the delight of connoisseurs.

At the helm is owner and restaurateur Chris Upton, who opened his prized restaurant more than 17 years ago.

Located in the heart of the North Shore of Auckland the company was started in 1995 by Marcus Hasler who now owns the successful Mrs Higgins Cookies Company. Vicki McCormick bought the business from him in November 1999.

of experience in working around Europe in many prestigious establishments. Restaurant manager John Logan has extensive knowledge to assist matching wines with the bistro’s cuisine. AT

O’Connell Street Bistro 3 O’Connell Street Auckland City T (09) 377 1884 Email: info@oconnellstbistro.com www.oconnellstreetbistro.com — Advertising Feature

Vicki simply loves to bake and gets a buzz out of talking to people and establishing new business contacts. “Hopefully I can pass on a good sound business to someone who shares the same passion in baking as I have done in the last 14 years.” For any business challenges are a constant battle. In the face of adversity, Vicki courageously steered the business in the right direction. “My mother and grandmother battled cancer together and died within 18 months of each other, leaving my grandfather of 95 to be looked after as well and trying to run a business in hard economic times. Those years were a blur and the business did suffer. We have had to do a lot of hard work, extra hours with minimal staff to make it work.” Cake Concepts is composed of six staff members, who includes Vicki’s husband and daughter, and sometimes Vicki’s 85 year old father, who are all dedicated to consistent quality and service at all times. Listening to customers is paramount and is vital to keep the company developing. “Our biggest challenge in business today as a wholesaler is the ever increasing raw materials costs. We try and look for new ways to cut costs when prices go up with efficiency rather than putting up prices or changing to less superior products to use in our baking. We are lucky enough to have been around for a while so most people know our products”. So… ready for that chocolate mud cake now? AT

NORTH SHORE pliers to

proud sup

pts e c n o C e k Ca GILMOURS NORTH SHORE 37 Constellation Drive, Ph 09 479 5435 Hours: Monday: 8am-8pm Tuesday to Saturday: 8am-6pm Thursday: 8am-8pm Sunday: 8am-4pm

Cake Concepts PO Box 65061 Mairangi Bay North Shore Auckland T (09) 478 3041 E cake.concepts@xtra.co.nz www.cakeconcepts.co.nz — Advertising Feature

www.gilmours.co.nz

www.aucklandtoday.net.nz September/October 2014 | 89

Transport & Motoring | Auckland City Toyota

Auckland’s home of Toyota

Speak to any discerning car enthusiast in Wellington, Dunedin or Christchurch and they will know the name Armstrong Motor Group. The highly regarded vehicle dealership network has been a local bastion of automotive finery and superior customer service since 1993, when CEO Rick Armstrong put 33 Japanese used vehicles on a Tuam Street site in Christchurch. It’s fair to say that level of embedded recognition had yet to stretch this far North to Auckland but, that’s about to change. The Armstrong Motor Group, or Armstrong’s, as it’s become known during the last two decades, hasn’t sat on its hands. Rick has grown the group to become the country’s largest independently owned auto dealer network. An impressive feat indeed and it is astounding to think he’s done it without a presence in our largest city. But 2014 heralds that turning point for Rick and Armstrong’s as the company leapt aggressively into the Auckland market with the high profile acquisition of a twobranch Toyota dealership from the Giltrap Group in April. This means the long standing Giltrap City Toyota is now Auckland City Toyota, and the once devote Cantab behind the deal makes no bones about where future growth lies and just how important Auckland is to his business strategy. “It’s no secret New Zealand’s population is on the cusp of some radical changes with most of New Zealand’s projected immigrationbased growth being in Auckland,” Rick says. “The timing to look at Auckland as a new market for us was perfect - there’s naturally massive potential here. “Of course the territories on which the company was founded remain massively

“

Nothing changes in the importance we put on the customer experience. We want every customer to feel as well looked after regardless of brand, location or vehicle. - RICK ARMSTRONG

important to us, both commercially and personally, but we’re absolutely committed to continued expansion within Auckland. “I have personally made the move here, which I’m enjoying and there’s no doubt Aucklanders will see more of Armstrong’s in the local automotive landscape.” You couldn’t ask for a more ideal introduction foray to Auckland than with the Toyota brand and two superb dealership locations. The business has been the county’s largest selling dealer previously and Rick’s keen to regain that status under his management.

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”

Transport & Motoring | Auckland City Toyota

Toyota has been New Zealand’s most popular selling vehicle brand year on year for the last quarter of a century and in July Toyota was once again named as New Zealand’s most trusted car brand. So Rick’s commercial aspirations for Auckland City Toyota are warranted. But it’s establishing the internal culture and expectation of service from Auckland’s flagship dealer that Rick is most truly passionate. “I acquired the business from the Giltrap Group, so Auckland City Toyota was obviously a very high performing business unit. But we’re injecting some of the Armstrong culture and our own take on service into the two sites which we feel will benefit our customers,” he says. “We’re in the people business and I guess I’ve had some experience in taking existing vehicle dealership models and improving on them; Auckland City Toyota is no different. “We appreciate buying a car, whether it’s Toyota or Mercedes Benz (another brand Armstrong Motor Group represents), is a significant decision for the customer and we

pride ourselves on operating with integrity and empathy for our customers. That’s what perpetuates the loyalty and relationships we work hard at fostering within the group.” Considering the growth of the Armstrong Group in just two decades, adopting what’s worked so well across the group thus far makes perfect sense, but how does Rick see the scale and competition within the Auckland market changing things?

“Personally, I love the dynamics of the Auckland market, the challenges and rewards and above all the people I’m meeting every day at Auckland City Toyota. It’s been a very pleasing introduction to the area.” Auckland City Toyota sells new and used Toyota vehicles to private and corporate customers and has two convenient locations 101 Great North Road, Grey Lynn and 7 Forge Way, Mt Wellington. AT

Auckland City Toyota 101 Great North Road Grey Lynn Auckland T (09) 378 9919 T 0800 445 872 E city@ac.toyota.co.nz www.aucklandcitytoyota.com — Advertising Feature

“Nothing changes in the importance we put on the customer experience. We want every customer to feel as well looked after regardless of brand, location or vehicle. “But there are some brand related goals we’ve identified and these will help embed ourselves with Auckland, its people and those activities that are important to them.

Andy Harper Tyres Ltd 91 Newton Road, Eden Terrace. Ph 379 8500 Mon-Fri 7:30am-5:30pm Sat 8am-12pm TYRE CENTRE

www.aucklandtoday.net.nz September/October 2014 | 91

Transport & Motoring | North Shore Toyota

The cars Kiwis love There’s no arguing the fact: Toyota is New Zealand’s favourite car. Kiwis have had a love affair with Toyota for decades, with nearly one in four vehicles driven on New Zealand roads being a Toyota.

North Shore Toyota offers a full range of vehicle-purchasing services, including:

North Shore Toyota in Wairau Valley is one of the largest Toyota dealerships in the country, with its Link Drive premises covering 10,000 square metres.

• A large new car showroom

The dealership, which has been servicing the North Shore for more than 35 years, is a family-owned business now in its second generation of ownership.

• A comprehensive parts and service department

“Toyota has been part of the New Zealand psyche for nearly 40 years, and it’s been the number one brand for new car sales for 25 years,” he says.

• Toyota finance and insurance, available on site • A dedicated Firestone Tyre Centre

Service is key with Toyota

• An onsite rental car franchise, Rent-a-Dent

The North Shore dealership’s team of friendly sales specialists is devoted to helping customers find the most suitable vehicle for their needs, with a large range of accessory options and finance packages available to help them achieve their vehicle goals.

• Modern, state of the art, Toyota certified facilities

“The difference we offer to the public is we have a dedicated sales team that will listen to the needs of the customer and help them find the right vehicle to meet those needs,” he says.

• Highly qualified technicians who work on Toyota vehicles day in and day out. North Shore Toyota has knowledge of every model, so it can fix problems the first time, every time

“A car is the second-biggest purchase you’re going to make, beyond a house. We spend dedicated time with the customer to find out what they need and make sure they get it right.”

• Regular and up to date factory training technical updates, so they can stay up to date with the latest technological advances.

• A performance shop that sells performance parts for Toyota and Lexus vehicles.

“That’s because of their dependability, reliability, resale value and the fact that it is such an iconic brand. People feel very at ease with the brand; it’s not a hard decision to buy a Toyota.”

North Shore Toyota has become the highest volume new and used vehicle Toyota dealership group in the country.

Jago says although Toyotas tend to sell themselves, his very experienced sales and support teams have excelled themselves.

Huge range at North Shore Toyota North Shore Toyota has the widest range of New Toyota vehicles in Auckland, from the stylish and compact Yaris through to the 4.5 litre twin-turbo diesel Land Cruiser 200. “There’s a vehicle to fit any lifestyle,” says Jago.

24 hour vehicle recovery and repair

“We have the new Highlander, which is a superb family vehicle. It comes in many spec levels and is a seven-seater. It’s very versatile and is a great vehicle for the family. The new 86 is a very sporty and sexy two litre vehicle. Then we have the more bread-and-butter vehicles like the Corolla and Camry, which are great sellers.”

Proud to be associated with North Shore Toyota

North Shore Toyota also has a large used car showroom, which a huge range of used vehicles for sale.

43a Barrys Point Rd, Takapuna, Auckland

In addition, North Shore Toyota has the only dedicated Toyota Signature Class display yard in the country, displaying more than 40 vehicles at any one time.

Ph 489 5252 | Fax 489 7491 Email causewaypb@xtra.co.nz

The massively popular Toyota Yaris. Image provided courtesy of Toyota, visit www.toyota.co.nz

Chief executive Mark Jago says Toyota is an iconic brand and one that’s found favour not just on New Zealand roads, but has achieved global success few can dream of.

• A wide range of high quality used vehicles including Toyota Signature Class

Signature vehicles come with a standard three-year unlimited kilometre Toyota-backed warranty, ensuring troublefree motoring.

Parts and service North Shore Toyota’s service department is now open six full days a week, offering greater convenience to customers. Mark Jago says the dealership extended its service department opening hours to include Saturday afternoon about 18 months ago.

North Shore Toyota’s huge site in Wairau Valley

92 | September/October 2014 www.aucklandtoday.net.nz

For peace of mind and safety, North Shore Toyota has:

• Specialist Toyota service tools and diagnostic equipment for your vehicle

“A lot of customers can’t make it during the week and are busy on Saturday mornings with sport. Now that we’re open the full day on Saturday they can come in during the afternoon when they have some time,” he says. “We’re looking to move to a seven-day-aweek operation early next year, to offer an even better service.”

Transport & Motoring | North Shore Toyota

Toyota has been part of the New Zealand psyche for nearly 40 years, and it’s been the number one brand for new car sales for 25 years. That’s because of their dependability, reliability, resale value and the fact that it is such an iconic brand. People feel very at ease with the brand; it’s not a hard decision to buy a Toyota. - North Shore Toyota, chief executive, Mark Jago

North Shore Toyota undertakes scheduled servicing to keep warranties up to date, as well as additional vehicle work.

“We can do the work more efficiently and save you money, plus we use genuine Toyota parts.”

“Customers love the service that we provide. There’s a general perception that franchise dealerships are more expensive than your corner garage, but they’re not.

Toyota customer promise

Why should you insist on Toyota genuine parts?

”

• North Shore Toyota uses Toyota genuine parts when carrying out service repair work, backing them up with a 24 month/unlimited-kilometre warranty, including labour costs • All Toyota genuine parts are exactly those fitted in manufacture, so they fit perfectly • The use of non-genuine parts, nonapproved accessories or improper servicing may affect the validity of your warranty. For your protection, we strongly recommend you insist on Toyota genuine parts installed by an authorised Toyota dealer • Each Toyota genuine part is designed to deliver peak performance to your vehicle • All Toyota genuine parts are made from the highest quality materials to ensure maximum performance for the entire time between service intervals.

Mark Jago says the company is constantly evolving and that, along with the inherent strength of the Toyota brand, bodes well for the company’s future. “We never stand still. We understand that cars are much more than just cars – they fulfil the needs of millions; no two (customers) are ever the same, no desires ever comparable; always changing, forever on the move. “That’s why we never stand still and are constantly pushing forward to meet new challenges with excitement, enthusiasm and a genuine commitment to improving everything we do. “Like Toyota’s global promise, we take a sincere undertaking to our customers in New Zealand with their satisfaction always a number one objective”. AT

North Shore Toyota 2 Link Drive Wairau Valley North Shore City T (09) 442 3600 E admin@nst.co.nz www.nst.co.nz

North Shore Toyota has the only dedicated Toyota Signature Class display yard in the country

The best selling Toyota Corolla. Image provided courtesy of Toyota, visit www.toyota.co.nz

The beautiful and wonderfully performing Toyota GT86. Image provided courtesy of Toyota

— Advertising Feature

“

Fantastic friendly service, good customer service, & comunication, efficient, could not fault it. Thanks

North Shore Toyota has been offering quality motoring advice and sales to the Auckland public for over 28 years. We have the widest range of new Toyota vehicles in Auckland. We also have the most experienced sales and service team in the most customer friendly dealership in New Zealand. Couple this with superb trade in values and extremely competitive finance packages North Shore Toyota will make your next purchase even more affordable.

“

Mark Jago - CEO

Contact our Team (09) 442 3600 | www.nst.co.nz www.aucklandtoday.net.nz September/October 2014 | 93

Recreation | Mairangi Swim School

Learning one of life’s essential skills Learning to swim early has many benefits to a child’s physical and mental progression, as well as making them safe in the water and this year sees Mairangi Swim School celebrate 30 years of helping children of all ages develop an essential skill for life. Swimming is something Kiwi’s young and old should learn to do and have fun while doing so, this is the very reason why Margaret and Noel Howes established the Mairangi Swim School in 1984 as one of the first buildings on Constellation Drive (when it was still a cul-de-sac).

Major educational and developmental benefits for young swimmers

Some 30 years on, their North Shore swim school is alive and dolphin kicking. Margaret, a former Commonwealth medallist, has taught 1,100 students per week (with the help of her team) at the swim school during the past 30 years; a truly outstanding commitment which reflects her passion for swimming.

In 2009, Griffith University began a four year study which concluded that children who began swimming under five performed better at both physical and cognitive tasks. By developing the postural and big muscles of the body, swimming can assist in educational aspects such as reading, writing and mathematics. Co-ordination and spatial awareness is also elevated in young swimmers.

“

Testimonials “We have been going to MSS for 6 yrs now! My 3 girls have loved their swim lessons every week! The teachers are wonderful, we love the warm pool (good for winter) and the warm friendly atmosphere that MSS offers. I would recommend to anyone wanting a positive and encouraging start to their child’s swimming to check them out! See you tomorrow MMS :O) P.S happy 30th birthday!” - Helen McMillan, Mother of Indie, Lexi, Ava

“I love Mairangi Swim School. All three of my children have been through the school from babies to school swimming and have learned so much. They have friendly staff and their teachers are experienced, professional and are always looking at ways to improve technique. I highly recommend them.” - Leica Williams, Mother of Grace, Ella and Oscar

”

Zoggs New Zealand Head Office Ph: 04 293 5741 Email: sales@zoggs.co.nz

Being active helps children develop physically, stimulates brain development and improves memory and learning capabilities.

Mairangi Swim School is a Swimming New Zealand Quality Swim School, and an Active Movement in Water Swim School, meaning the baby and preschool programme is centred on enhancing both child development and aquatic skill development. Mairangi teachers undergo specific and ongoing training, ensuring a high quality delivery in the nationally recognised programme. The quality of Mairangi Swim School’s teaching has been recognised in the form of industry awards given to four of the committed high performing teachers. The school prides itself on operating a family centric business with the needs and wants of their clients at the forefront of all operations. Manager Linda Howes believes the swim school has found the ideal balance for working with and for families. “We need to have a certain element of flexibility when working with families, so we have developed systems to match. We have a continuous flexible programme that families can start and change lessons when needed. We just want to see kids’ confidence increase so they can enjoy the water and have fun.”

Empowering all ages Mairangi specialises in assisting swimmers of all ages and delivering empowerment to the child, no matter their age. Each swimmer has their progression monitored and mapped against set goals to ensure continual progression.

Once milestones or goals have been reached, the swimmers are then promoted to the next class of ability or grouped class – this is done to keep progression occurring at a solid pace so motivation remains high. Mairangi teachers encourage positive parental input, as they recognise the positive impact this can have on the swimmers success.

Teaching future champions What makes the Mairangi teachers incredibly proud are the thousands of swimmers who have learnt well, enjoy swimming, and are safer in the water.

and Commonwealth gold medallist – but, as they saying goes “You have to learn to walk before you run” or swim before you win! AT

Mairangi Swim School 6d Ascension Place Mairangi Bay T (09) 478 6153 E mairangiswimschool@xtra.co.nz www.mairangiswimschool.co.nz — Advertising Feature

All the staff are delighted when young people participate in the water sports available. The school has had many graduates go on to achieve national honours and achieve on the world stage including Mark Herring (Olympic swimmer), Cam Gibson (Olympic swimmer and Commonwealth medallist), Maddie Dillon (World Champion Triathlete), Alannah Jury (World Championship representative), Stacey Landry (NZ U-16 Waterpolo representative) and Danny Morrison (Surf Lifesaver medalist), to name but a few. Who knows, your child may well be the next Lauren Boyle, the latest Kiwi pool sensation

Open 7 days 191 Archers Road, Glenfield Ph. 444-6808

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We have been in business for 22 years and Active’s investment in its people, and in the latest technology, means that we have capacity for both small complex fabrication and assembly, and equally for fast throughput of large, demanding projects. Active Engineering can source materials and manage suppliers, advise on best manufacturing practice, provide machining, fabrication, finishing and assembly, and dispatch services. We specialise in repair work and have the reputation of being able to repair the irreparable. We work with our clients to find the best and most cost effective solution to their problems.

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September/October 2014 | 95