Auckland Today Magazine 111

Issue 111 | March 2015

www.aucklandtoday.net.nz

Plan B Derek Handley’s mission to make business a model for social, environmental and economic change

How much work is too much work?

The 50 hour turning point

Money savers Ten easy ways to save your business a buck

What’s hot in 2015 Trends to expect this year

Get organised Getting it together and keeping it that way

News | Initiatives | Interviews | Personalities | Success | Profiles | Finance | Property | Sustainability | Export | Transport | Retail | Solutions | ISSN 1173-1508

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Issue 111 March 2015

In this issue...

Viewpoints

Features

In business

6 The PM’s desk John Key outlines the Government’s injection of resources into our healthcare sector

14 How much work is too much work?

Working more than 50 hours a week is literally a ‘no brainer’

24 Finance Using your customers to fund your business growth – debtor financing explained

15 Why customers leave Why businesses lose customers and how to turn it around

26 Business development Stars of the Deloitte Fast 50, how being innovative is an economic imperative, AtSource Extraction Systems and the Pukekohe Business Association

6 Brainstorming basics Business consultant Kevin Vincent on brainstorming do’s and dont’s

Auckland Today

Issue 111

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Gary Collins

OPERATIONS MANAGER Di Barclay

SALES MANAGER ADMINISTRATION

10 Workplace Wellbeing Colin Clapp explains how a small amount of emotional investment can reap large rewards

Taylor Glen Lyn Wright

MEDIA CONSULTANTS

Verne Williams Steve Dando Seth Riley Miranda Telfer

10 Events diary This is where you find out what’s on near you

NEWSROOM Jonathon Taylor Davina Richards Laura Baker

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10 Online Website specialist Suzanne Carter on why your website needs to be mobile-friendly

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EDITOR JOURNALISTS

22 Money savers Ten easy ways to save your business a buck

23 What’s hot in 2015 We cast a sideways glance into our crystal ball to see what trends are on the horizon

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A-Mark Publishing expressly disclaim all and any liability and responsibility to any person in respect of anything and of the consequences of anything done, or omitted to be done, by any such a person in reliance, whether wholly or partially upon the whole or any part of the contents of this publication.

Advertising feature articles are classified as advertising content and as such, information contained in them is subject to the Advertising Standards Authority Codes of Practice. Contents Copyright 2013 by A-Mark Publishing (NZ) Ltd. All rights reserved. No article or advertisement may be reproduced without written permission.

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52 Painters Attention to detail is where it’s at for painting firm John Bisset – a firm that’s thrived by taking care of the small stuff 58 Goods & Services William Aitken & Co continues to serve up the finest European fare, material handling experts Astrolift, Wyatt Haulage gets things moving, Waiheke Island’s Casita Miro and Mechanical Support Systems

PRODUCTION Caroline Duke Carolynne Brown Sarah Betman Alyssa Watson Jarred Shakespeare

49 Focus The Chartered Institute of Logistics and Transport’s mission to keep us moving with the times, how Waikato Valley Chocolates came to be known as New Zealand’s own little chocolate factory, the new fitness centre and swimming pool complex all under one roof at CLM the Bays, sleeping easy thanks to the New Zealand Bed Company, and Blackleg Woodworks

22 Get organised and stay organised Getting it together at the workplace means you need to start organising everything from work, play, a hobby or the kids

Marie Sherry Phone: Fax: Email:

31 Agribusiness Why forestry contractors are facing a watershed year 32 Property & Construction How the New Zealand Engineering Excellence Awards are showcasing the best of the best, the Tiger Building Group, Hammerhead Builders, Sound Homes New Zealand, KEY2 real estate, the New Zealand Concrete Industry conference, Lipscombe Development, Pacific Homes, Platinum Pacific Homes, Suburban Solutions, Dean Steel, Sentinel Homes and Adroit Builders

ADMIN MANAGER

SALES & ADVERTISING Warren Wilks Akash Sandhu AJ Norton Mariska DuPreez Melissa Sinclair Clive Greenwood Christine Fernandes Tina Aiono

8 Finance Martin Fraser-Allen outlines economic and investment themes for the coming year

8 Starting up Richard Obrien on the many factors to consider when starting a business

(09) 927 7632

Kylie Palermo Jade Haylett Angela Barltrop Stacey Coy

20 Plan B How entrepreneur, author and investor Derek Handley is helping business become a driving force for social, environmental and economic change

8 Trending Business coach Leigh Paulden on identifying trends and using them to your advantage

MANAGING DIRECTOR

Grant Williams

6 Working life Robyn Pearce’s top tips to create a climate of ownership

61 Transport & Motoring Main Autocentre and Turner’s Panelbeating Scan this QR code to check us out at: www.aucklandtoday.net.nz

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62 Initiatives Orion Distributors and Universal Packaging

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Viewpoints

Healthy investments

Create a climate of ownership

Brainstorming basics

Robyn Pearce is a time management expert at Getting a Grip www.gettingagrip.com

By Rt Hon John Key, Prime Minister

As the National-led Government moves into another term, we are totally focussed on the issues that matter to New Zealanders. One of those issues is health.

National understands that it is only by having a strong economy that we can lift opportunities and incomes for Kiwi families, and provide world leading public services such as healthcare.

Kevin Vincent is managing director of Vincent Consulting Limited www.vincentconsulting.co.nz

A very experienced principal, newly appointed to a troubled city school, opened his door about an hour into his first day at work to find a row of faces looking back. About 10 children were lined up waiting for discipline.

“What are you here for? And you, and you…?” – down the line he went. As each student replied he just said, “Go back to your classroom and get on with your work.”

New Health Minister Dr Jonathan Coleman intends to maintain the strong focus of his predecessor, Tony Ryall, on improving the quality, performance and financial sustainability of the public health system.

Nothing was said to the teachers; no punishment was meted out by the principal. As the days went by the potential chain gang outside his door grew smaller and smaller until, a week later, he opened his door to find no children.

As Minister for Sport and Recreation, he also wants to strengthen the links between exercise and health. One of the Government’s changes to public services since 2008 has been the emphasis we have put on targets and results.

Under the previous principal the school had struggled with a major discipline problem; the boss had been the external provider of discipline instead of empowering his teachers to take responsibility, to manage their own environment.

While we have a set of 10 results under our Better Public Services targets, we also have a specific set of six National Health Targets. One in particular I want to emphasise is cancer treatment.

Before the 2014 election, National released a comprehensive health policy that included a focus on investing $50 million more over the next three years to help New Zealanders live free from bone, muscle and joint pain, as well as providing thousands more people with elective surgery.

We also announced that if your GP suspects you have cancer, the Government will ensure you see a cancer specialist and get treatment faster. As part of this, we introduced a new, faster cancer treatment target from October 1, 2014.

If your GP suspects you have cancer, you should see a cancer specialist within two weeks. Diagnostic tests and clinical investigations will be completed in a faster, more streamlined way and our goal is for 90 percent of patients getting their first cancer treatment within a maximum 62 days of their original GP’s referral.

The new target is much broader than the current cancer health target, which focusses on how long patients wait to start chemotherapy and radiotherapy when they are ready to treat. The current target didn’t include surgery, which is often the first treatment step for patients, or the time patients wait to see a cancer specialist and have tests done.

The maximum 62 days is an international gold standard for cancer treatment. Currently in New Zealand around 60-65 percent of patients receive their first cancer treatment within this time. The new target will be for 90 percent of patients to receive their first treatment within a maximum 62 days of seeing their GP by June 2017.

How to build this sense of ownership Ask yourself: “How do I enlist and involve my colleagues?

How do I help them feel a sense of ownership with their work and with the organisation?”

Mutual ownership is a climate where every person counts, regardless of position; where everyone feels they have a stake in the success and growth of the organisation. Mutual ownership happens when all staff are involved in decisions, feel free to contribute and have their ideas listened to and accepted where appropriate.

Get them involved in thinking and solutions.

Some examples of practical collaborative questions you can use with your team, as you enlist their input: • How can we save time?

• What can we do to speed up?

• What can we do to be more efficient?

• What should we stop doing?

• What will make our service more valuable to our customers?

• How can we over-deliver?

• How can we monitor changes inside and outside our industry?

Wikipedia states “Brainstorming” is a technique used to gather a large quantity of ideas. The ideas generated are geared towards solving a specific problem.

Highly efficient, simply structured brainstorming by staff is essential for floating good ideas, like cream, to the top. Listening to each other’s ideas fuels rapid development of innovative solutions, builds team trust, awareness and motivation.

Brainstorming is one of the creativity tools that elicit answers when they cannot be easily identified or found. It is a group activity where staff are lead by a facilitator, and if the facilitator does a good job, success and innovation are most likely to be achieved.

So here are some activities that either trainers or teachers can use to help led their participants in more productive brainstorming sessions.

To deliver an effective brainstorming session, rather than running laissez-faire sessions on the one hand, or heavily scripted meetings on the other, build the following “dos” and “don’ts” into an otherwise no-holds-barred process.

Brainstorming do’s: • Start a brainstorming session with a short written question narrowly defining the problem to be worked on. In formulating this question don’t assume too much about how the problem is going to be solved • On a large sign in the brainstorming room post a rule prohibiting “critiquing and debating” during brainstorming. This allows a way to gently remind participants to reward rather than discourage each others’ thinking • Have only one conversation at a time • Write out ideas and put a sequential number next to each.

Numbering helps participants understand how productively their brainstorming is going, and helps people keep track when jumping back and forth between ideas • The brainstorming session facilitators should sometimes encourage additional comments.

Brainstorming dont’s: • Don’t let the boss speak first • Don’t insist that everyone take a turn • Don’t limit the discussion to the opinions of “experts” on any subject

• Who is watching the trends?

• Don’t brainstorm only during off-site retreats: effective brainstorming should become natural at work!

• Don’t outlaw silly ideas or penalise the people who bring them up • Don’t try to write everything down.

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With each passing month the memories of the global financial crisis ebb out of the economy’s collective consciousness, allowing us to act in anticipation of a promising future, opposed to stalling due to the painful past.

And confidence is beginning to abound.

For Auckland’s Global Engineering, moving forward into a promising future is what the company is all about.

For managing director, Andrew Jackson this positive outlook is being realised in both the company’s actions, and its overview of how to conduct business.

“We have a willingness to tackle jobs other companies might not touch, and with high standards of quality and attention to detail, and a vigorously competitive approach to pricing and management of resources, we have formed a solid reputation for delivering quality on time.”

A new home Perhaps indicative of this positive outlook, and the ability and willingness to tackle contracts others baulk at, Global Engineering has just moved into custom-built premises.

The efficiently designed space is one that can grow and expand with the business.

The 1,500 square metres of workshop houses two fabrication bays, each measuring 15 by 45 metres. The building is designed to allow new bays to be added. Plans for the third bay are already underway and expected to be completed by the end of 2015.

The Kumeu site also gives Global Engineering 1,500 sqm of yard and storage space and a further 400 sqm of office and communal business space.

The vast majority of Global Engineering’s work is in commercial steel construction engineering, offering a fully comprehensive service from tendering, drafting & detailing, fabricating and site erecting.

However, the abilities of the company remain diverse; its skill base encompass-

es a variety of projects from high quality street lighting through to designing and building machinery for a variety of specialised manufacturing and material handling processes.

“You know you are well respected when your clients, the owners of some of Auckland’s top commercial construction companies, come to you to get structural steel when they build their own homes.”

“We take a craftsman approach to everything we do, building products of the highest quality and durability.

Whether its manufacturing, fitting, fabrication, finishing, coating or erection; all receive the same dedicated attention to detail ensuring we get the best possible result.”

Andrew knows the superior reputation the company enjoys is based around its willingness to do difficult work.

“We spend a lot of time getting to know every job and we work smart - looking for the best solutions and then delivering everything we promise, and more.”

The in-house advantage Helping to set the company apart from many of its competitors is that it does all of this, draughting included, completely in-house, enabling it to be in complete cost saving control from day one.

“Just about everything we make is a one-off. That’s why we need to be very exact about what we do. We have developed an excellent system of checking work throughout the manufacturing process and we are continually working on quality assessment procedures, especially around material certification.”

Additional computerised automation is also being introduced. First up is a new leading technology cutting saw, a Beam Line for drilling precision holes automatically and plasma cutting equipment.“Throughput is the most essential element of the process for us, so everything we invest into is around increasing production and efficiency.”

The move into the new premises has facilitated this. Trucks can drive through the building and be loaded and unloaded by overhead gantry cranes, each with a capacity of 6.5 tonnes.

Previously all loading was done outside with forklifts and mobile cranes.

“Handling materials forms around 20 percent of our business, so to increase our ability to do this better and faster is a massive move forwards for us.”

The team’s expertise does not stop when a product leaves the production line. Global Engineering has a steel erection and site installation team.

“We have a high degree of flexibility and control over the delivery, erection and installation process with our own mobile cranes and truck cranes.”

Evolving via reputation Customer service ranks high on the list of attributes at Global Engineering.

On the structural steel work and metalwork side of the business, some of Global Engineering’s achievements include bridges, stadiums, commercial buildings, churches, high profile showrooms, high quality private homes, and all manner of ladders, stairs, walkways, balustrades and handrails.

Recent offshore projects include Kiribati, Niue, Norfolk Island and Vanuatu, all of which have been a demonstration of the company’s robust, quality and management systems, and the ability to compete in a broader field, adds Jackson In the precision engineering side of the business, the machine shop is well equipped to handle a variety of work that has included intricate optical equipment, tunnel boring mechanisms, motor, marine, and specialised machinery - not to forget the occasional new invention.

Our highly skilled draftsmen then translate this into the 3D models and the comprehensive shop drawings for manufacturing to follow.”

Jackson says in the background the software automatically produces and updates all the relevant data required for quality control throughout the model adjustments.

“Consequently, every part of the process is closely monitored from initial inquiry through drafting, fabrication and finishing to delivery and installation onsite.”

Services: • Tendering • Planning • Drafting • Fabrication and welding • Surface protection • Steel erection and site installation • Metalwork • Machining • Machine building • Maintenance.

The right fit One of the biggest challenges with structural steel and metalwork in the construction industry is ensuring the thousands of parts that make up a steel structure all fit together correctly when delivered to site.

Recognising the need to stay at the forefront of the industry, Global Engineering invested into specialised draughting software systems some 12 years ago.

In addition to having their own in-house design and draughting team, it utilises an integrated management software as the basis of its robust quality control system.

“All incoming information, from both the architectural and engineering specifications, including the client’s timeline and required delivery sequence, is fed into the management software.

Global Engineering 25 Wookey Lane Kumeu T (09) 836 6008 E info@globaleng.co.nz

www.globaleng.co.nz

Viewpoints

Investment themes for 2015

Are you blinded by your current reality?

Leigh Paulden is a certified Gazelles consultant www.ssbg.co.nz

Martin Fraser-Allen, advisor at Craigs Investment Partners www.craigsip.com

As we head into another year, the focus shifts to how the prospects for 2015 are shaping up. There are a number of economic and investment themes emerging that I think will shape the way markets perform over the coming year.

Economic growth is diverging The US is leading the charge on the growth front, with monthly employment gains at the highest levels in 15 years and manufacturing indicators at a three year high. The UK is also looking solid, while Europe and Japan face low growth, high debt levels and risks of deflation and China is moving into a more moderate period of growth.

New Zealand is certainly better placed than most with a stable government, falling unemployment, a strong construction sector and surging migration.

There is no inflation, anywhere Almost everywhere in the world, inflation is tracking close to the bottom of central bank target ranges. Locally, consumer prices were up just one percent for the year to September and there appears to be very little pressure on any central banks to tighten monetary policy settings significantly.

Interest rates to stay low, but central banks are starting to go their own way The Federal Reserve in the US and the Bank of England are expected to increase interest rates during 2015. At the other end of the scale are the Bank of Japan and the European Central Bank, where we will see additional stimulus, money printing and very low interest rates. New Zealand and Australia already have higher benchmark rates than global peers, and our central banks are likely to remain on the sidelines until late this year, or even into 2016.

A mixed performance is likely for the NZ dollar The resurgent US dollar should continue to gain momentum, which should keep the NZ dollar on a steady downward trend against the greenback. We see a similar path for our currency against the British Pound, albeit probably to a lesser degree.

But against the Euro and the Japanese Yen, we expect the NZ dollar to remain strong and potentially rise even further from current levels.

Finding start-up success

Richard O’Brien is the director of operations at www.nzbizbuysell.co.nz

It’s not unusual for market leading companies to fall behind start-ups. Not only are they too comfortable in their positions, they are blinded by their current reality.

Starting a business can be a good idea, especially if you have a viable idea you are passionate about and cannot find a suitable existing business to buy and re-direct.

I often observe mid-market companies who are being blindsided by trends - trends and technologies start-ups are fully versed with.

However, as failure rates show, there are risks. There are many factors to consider when you start a business, including your skills, the benefits, costs, risks and easier options.

As you launch into 2015 and revisit and adapt your strategy for growth, do not ignore what is happening out there in the world.

Savvy leaders will be watching global trends - significant changes in technology, distribution, product innovation, markets, consumer and social behaviours and government regulations. All of these can have a profound effect on your business and your industry.

It’s time to forget the competitor across town, look further afield - is there a company on the other side of the globe that might put you out of business?

So why are so many companies not seeing the trends that could become their undoing?

Verne Harnish, founder and CEO of Gazelles International, in his best selling business book Scaling Up, released in mid-2014, believes the traditional SWOT analysis is partly to blame.

Almost by definition, it drives leaders to look inward at the company and its challenges. While it helps the team see the forest and trees, it tends to forget there is a world beyond that forest.

I still recommend SWOT as a useful tool for mid managers, but for senior leaders it is a trap that can pull them too much into operational issues.

Company leaders and executives should adopt a SWT strengths, weaknesses and trends. This will help focus them on the inherent strengths and weaknesses and the global trends threatening or having impact on their industry.

Choose four to six trends that are likely to shake things up and then strategically think about how each can be managed to your advantage - or what changes need to be made to ensure you stay ahead of your competitors.

As the world shrinks, clever companies will sniff out any potential rivals while there is still time to do something about it.

People start businesses for all kinds of reasons, such as the money, realising your dream, getting to control your own destiny and job security. You work on your own terms, including when you work, where, who with and how much you earn.

This all sounds very good, so it’s important to remember that starting a business is considered high risk territory.

To make sure you have your best chance of being on the right side of scary statistics like “53 percent of small businesses fail within the first three years,” you need to honestly assess your business idea before you start.

Firstly, you need to determine that there is an opportunity in the market for what you want to do; that there is not too much competition, or a lack of interest in your product or service. Then consider whether you can secure the resources you will need including reliable suppliers, staff, a building in the right location, etc.

You will also need to take into account what your start-up costs will be, how long it will realistically take to break even, and how long you are able to support a business that is not breaking even.

Owning your own business now offers arguably as much job security as working for a large corporation however, starting a business from scratch is not the only way to become your own boss and you should always weigh up easier and less risky options - like buying a business.

In buying and adapting an existing business you will often start with a customer base and cashflow, saving you time and money, and still be able to alter the direction of the business to be in keeping with your vision. If you are able to start up a new business with good skills, financial controls and knowledge of your market, then your chances of success are greatly improved.

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Viewpoints/Events Diary

Developing workplace wellbeing

Why mobile-friendly websites matter

Not wanting the situation to fester you decide to take a proactive approach to ‘mending’ things and over the course of a short period you: • Deliver some genuine compliments about them to them • Offer some help with a task they’re working on or need completed • Invest some quality time with them • Front up to them to shake their hand or give them a big hug.

In doing so, and continuing to do so, evidence appears to suggest you are well on the way to enjoying an effective, lasting and mutually fulfilling relationship: • Dr John Gottman’s research into relationships that last the test of time indicates the ratio of positivity to negativity is five to one. That’s five positive interactions for every one negative interaction.

• Dr Stephen Covey, the author of the best-selling Seven Habits of Highly Effective People placed a lot of importance on the ‘emotional bank account’; the concept being that when we top up each other’s emotional bank accounts (being nice to someone), we invariably build up deposits that we can draw on when we experience a negative moment in our relationships.

Developing an awesome business and workplace wellbeing culture requires intentional acts so why not invest some effort into trying to use the five to one ratio and the emotional bank account?

Perhaps practice with friends and family at first and see how your relationships improve at home. If all goes well, as I suspect it will, then apply some creativity to the concepts and roll them out to your marketplace and watch how appreciation and respect manifests itself amongst all your stakeholder groups.

What’s happening on the business and entertainment front

Suzanne Carter is a specialist for website development company Limelight Online. www.limelightonline.co.nz

Colin Clapp is a founding member of The Business Factory. www.thebusinessfactory.org

Imagine you have had a disagreement with someone with whom you care about. It’s not a terminal disagreement but it’s uncomfortable enough that both parties can feel the strain on the relationship. (We’ve all been there eh!?)

EVENTS DIARY

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New Zealand businesses need to start taking things seriously when it comes to providing an optimal experience for customers viewing or using their website on a smartphone or tablet.

TUESDAY, MARCH 17 -19

The whole raison d’être for most websites is to ensure that your customers or potential customers take the action you want them to take. This could be submitting an enquiry, purchasing a product or making a booking.

If the website is being accessed on a smartphone or tablet it isn’t good enough that you only have a desktop version of your site. Sometimes a desktop version won’t function properly on a mobile device! It is very frustrating trying to find the information you need whilst using your phone if the website you are looking at isn’t playing ball.

What does mobile-friendly mean?

This means your website uses responsive web design techniques so recognises the device being used and sizes itself accordingly for optimal viewing. For example, a website will become one column on your mobile phone and if you have a large photo banner on your desktop, this will be removed on the mobile version or at least minimised so it takes up less space.

Depending on your mobile target market and your industry you may actually need a dedicated mobile website or a mobile app.

Nine times out of 10 you will need a responsive website, but if you are not sure which option is right for you just have a chat to your website developer and they will be able to guide you.

Content on a mobile should be readable without the need to zoom. All photos and images and even forms need to resize to fit the screen.

My target market is not mobile phone users This is something I hear very often. It doesn’t actually matter if you are targeting mobile users or not. They are targeting you.

Give people what they need and they will come.

All the statistics show that there has been a significant uptake of mobile use in New Zealand and the trend is only going to continue. This means that mobile is a game changer for all businesses.

0800 177 777

WEDNESDAY, MARCH 18 Successful Sales Tactics Learn new skills to enhance sales performance with this practical one-day course. The workshop covers sales tactics, the sales process, customer relationships and more.

To register, go to: www.businessatmanukau.co.nz

FRIDAY, MARCH 20 - 22 Auckland Home & Garden Show 2015 Gather inspiration and advice at the Auckland Home and Garden Show. The show is packed with free daily seminars, expert advice and the latest ideas, products and services for your homes.

For more information, visit: www.homeandgardenshow.co.nz

THURSDAY, MARCH 26 Introduction to Business Seminar If you are starting a business then head along to the IRD’s free business start-up seminar. The workshop covers income tax, expenses you can claim, GST and more.

Bookings are essential.

To register, go to: www.ird.govt.nz

FRIDAY, MARCH 27

Now is the time to invest in your website and make sure you are ahead of the game. Change is inevitable.

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Women in Engineering Leadership Summit 2015 A unique professional development event offering networking opportunities, inspirational stories and practical advice from industry leaders. Female leaders will gain the tools for leadership success in the engineering profession.

To register, go to: liquidlearning.com.au

Auckland Chamber of Commerce Golf Day Entertain clients, reward staff and enjoy a day of golf at the annual Auckland Chamber of Commerce Golf Day. Teeing off at the spectacular Gulf Harbour Country Club from 11.00am To register, go to: www.aucklandchamber.co.nz

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REALSERVE

We use new technologies combined with years of experience to produce an accurate and trusted Rentable Area Survey

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Win your client’s trust faster with our exact surveys of commercial real estate – your secret to sales success.

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hen it comes to selling commercial and industrial real estate—knowledge is power. Presentation of an accurate and reliable Rentable Area Survey enables you to gain your client’s trust faster. Our experience and knowledge in the fields of surveying and drafting make us a real asset and resource to tap into for quality and expert service.

One who fully appreciates this fact is Realserve’s Director, Nigel Waller.

Nigel, a Formula 1 motor racing fanatic and keen footballer with over twenty years of commercial Real Estate expertise behind him, says that having accurate and clear details of the space at your fingertips is vital to brokering a successful deal with your client. Nigel explains how Realserve steps in to provide the agent and property owner with the knowledge to fulfil due diligence obligations when buying, selling or leasing commercial real estate.

Drive change

Nigel believes that in the fast paced world of commercial property transactions, Realserve’s emphasis on customer service, with fast quotes and speedy turnover of surveys, puts the agent back in the driver’s seat. Being able to provide a prospective with the floor plans and area calculations they require empowers the agent to close the deal faster.

Realserve’s Marketing Floor Plans and Surveys are accurate and show the property at its best.

Realserve’s General Manager, and long term commercial property consultant, Michael Larobina, knows well from experience the incalculable value of a Rentable Area Survey—an accurate, measured survey of floor space for leasing purposes.

Avoid traps for the unwary

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Michael recounts a case where the floor space of a factory was found to be significantly less than the owner presumed. Imported manufacturing equipment was set to be installed by the new tenant based on available dimensions, but these plans were halted upon the realisation that the loss of several hundred square metres of floor space would critically impact the plant’s operation. Michael wryly observes that added to this disaster was the forecast loss of revenue from the reduced rentable area available to the landlord and the obvious disappointment and frustration for the tenant. Michael is quick to point out that had the proper due diligence been carried out and the exact measuring services of Realserve been engaged, such headaches would have been avoided.

James points to the fact that incorrectly quoted building areas can lead to costly disputes or litigation.

Their aim is to provide the highest quality Rentable Area Surveys to match the required methods as noted in the Measurement Guide. Realserve’s surveyors and technicians offer an unbiased and impartial interpretation of the Property Council of New Zealand guidelines and are fully compliant with the Guide for the Measurement of rentable areas as set out by the Property Council (formerly known as BOMA surveys).

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Building on years of experience determining rentable areas, James is focused and passionate about

providing peace of mind for the agent, owner and tenant, using colour coded marketing drawings to great effect. A property sale, he says, is like any other product—it has to be marketed. His team produces Floor Plan Drawings for sales or leasing campaigns. Floor plans and summaries of building areas are clearly marked and colour coding makes them easy to read by prospective buyers or tenants.

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Knowing the precise tenancy areas of your property is essential Know confidence and control

Realserve’s Business Development Manager, James Sawell, knows firsthand the importance of a clear floor plan showing an accurate, detailed layout. Knowing the precise tenancy areas in your property is essential, he says. As industry leaders in the preparation of Rentable Area Surveys, James emphasises that Realserve’s surveys are undertaken to the highest level of accuracy by utilizing new surveying equipment to assist with rental calculations or a property valuation.

For free advice on the correct surveying method to be used for your property, call James Sawell at Realserve today on 021 059 1948 or 09 360 3264.

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WO R K I N G TO G E T H E R – H E L P I N G YO U U N D E R S TA N D YO U R P R O P E R T Y

Upstream choices As in every sector, innovation and the desire to delight consumers, abounds. But, as we become more aware of the greenhouse effects, sustainability and recyclable opportunities, the packaging industry has to juggle cost, functionality, efficiency, logistics, end-of-life options and waste with shelf appeal and consumer trends.

Across the globe we are moving steadily towards re-thinking, reducing, recycling and reusing consumables - the packaging industry is no different, although Packaging Council of New Zealand’s (PAC.NZ) executive director, Sharon Humphreys says it is a complex balancing act. “It is not as simple as it first appears. Cost is always a powerful argument and while being eco-friendly is of prime importance, price normally wins out.”

New technologically advanced materials will inevitably cost more to produce until volume and demand builds, she says, especially in a small market like New Zealand. “Making choices about what type of packaging to use is also a brand issue, for example it does not make economic sense to package a ‘budget’ brand in expensive packaging.”

Advanced materials are at the forefront of research and development, examples being modified atmosphere packs, which keep produce fresher longer, and smart materials which have the ability to change colour as produce goes off. “As newer materials and niche products become more mainstream, and the volume builds, the cost will come down. But, as a consumer - are you prepared to pay the extra for the latest technologically advanced materials encasing the goods you buy?”

There is also the complex balancing act to consider between using new ‘smart’ materials, which can be a complex mixture of raw materials rendering them ‘unrecyclable’ vs ‘traditional’ materials, which may be less efficient but have mature recovery infrastructure.

Another upside to the adoption of newer packaging technology and materials is more efficient production lines, which use less energy and water and have less production wastage. Sharon adds that a simple change in the shape of a package can result in smarter space utilisation in containers, and light-weighting of packaging, or switching the packaging to a more lightweight material, can enable more packages per container load. These changes enable significant logistic efficiencies per load in turn providing a net environmental gain.

Replas is a New Zealand company that takes post consumer waste of many kinds and recycles it. In the case of the dairy industry, they take the plastic milk bottles, re process them, turning them into slipsheets which are then sold back to the dairy (and other) industries.

Replas managing director Harry Burkhardt says the slipsheets are a great example of a closed loop solution where the recycled product is later on-sold to be used in place of wooden pallets to pack large volumes of dried dairy product for transport.

“Our product weighs much less than wooden pallets, is a standard size, designed to maximise the space in a container and does not waste space like a pallet does.”

This space savings average 12 - 15 percent, loading times are reduced by up to 60

percent, product damage is reduced, and the plastic is more hygienic than wooden pallets. But best of all - the product is made of 100 percent recycled material produced within that industry and then used again within that same industry.”

Packaging waste is as much a social issue as it is an environmental issue, says PAC. NZ. Incorrect and/or lazy disposal habits lead to littering, which devalues the role of packaging by associating packaging with waste instead of understanding the primary role of packaging, which is to prevent waste.

“A change of attitude is needed if we are to satisfy the call for less packaging waste to landfill; used packaging is in demand as a raw material with the caveat of a requirement for quality – that is well separated and uncontaminated material.

“To achieve this level of quality we need the right education, so that consumers understand that their disposal actions are a crucial first step in determining if the packaging can be recycled or will be destined for landfill. We need recovery infrastructure which delivers used packaging in optimum condition for further processing. And we need markets for the post-consumer packaging material to drive the economic sustainability of recovery and recycling,” Sharon says.

Waste Management NZ is committed to recovering valuable resources from waste materials, even if it has been discarded to landfill.

While the company recycles as much as possible, the material that can’t be recycled goes to Redvale Energy Park and Landfill north of the city. Then, through the company’s $200 million investment in clean–tech technology, benefit can still be extracted from the waste within the landfill in the form of electricity generation.

Ninety five percent of the landfill gas generated from waste materials is captured, processed and directed through generators to supply renewable electricity to the local grid.

Landfill gas is an inevitable by-product of the anaerobic biological decomposition process that occurs within landfills. The gas typically contains between 40 to 60 percent methane, which provides the gas with its energy content.

The current generation rate would power approximately 12,000 homes, a figure that is expected to increase to 30,000 homes by 2025.

Lowe Corporation is another company providing end-of-life options for packaged food products. It takes in products which are either out of date/expired, out of specification, out of cool chain temperature specification, damaged, or wrongly labeled and would have been sent to landfill for documented destruction.

It de-packs the product, separating the packaging into categories for recycling.

The food products are then sorted and securely transported to each end use such as rendering, stock food or composting.

To learn more about how your business can become

– downstream options This concludes our three-part series, opening up the packaging industry to reveal its complexities, fascinating dynamics and cutting edge technology, taking readers on a journey to understand that packaging far from being a poster boy for waste in today’s society it is in fact the unsung hero of the modern age which exemplifies the environmental principle of preventing more waste that it creates.

Who is the Packaging Council and how can they help your business?

Packaging today touches everybody, everyday and just about everyone has an opinion on it, ranging from love-it to loathe-it and all points in between.

In recent years the role of packaging has become at best unclear and at worst completely lost in the packaging waste debate. Our attention has been distracted by what packaging is, rather than what packaging does.

The purpose of the Packaging Council of New Zealand is, quite simply, to advocate for the role of packaging across its whole-of-life. Our message is clear: “Packaging grows product and customer value” and our focus is to provide balanced debate to counter the disproportionate emphasis on packaging waste issues.

There is an exceptional story to be told when we consider the whole-of-life of packaging. The Packaging Council is delivering that story, and they are there to help your business become a positive player in that story.

To read the full, three part packaging story, visit the media section of the website, www.packaging.org.nz or use this QR code to jump straight there.

For more information on the Packaging Council of New Zealand please contact Sharon Humphreys, executive director on 09 271 4044 or email: sharon@packaging.org.nz

77 Greenmount Drive, East Tamaki, Auckland Phone: (09) 271 4044 | www.packaging.org.nz

e more sustainable, head to www.packaging.org.nz or chat to the organisation today on (09) 271 4044.

News | Business tips

How much work is too much work?

By Stephen Lynch

Researchers started studying the relationship between worker hours and productivity during WW2 when Britain was trying to maximise the efficiency and output of munitions plants in order to quickly supply weapons to the troops on the front lines.

Factories pushed their workers to the limit in an effort to maximise wartime production.

As you can probably imagine, the workers had a stronger core purpose (to win the war) than most of us could ever expect to invoke in our organisations, and as a result the workers were probably as highly motivated as you could ever expect people to be.

What the researchers found however, is that once people start working more than 50 hours per week, their output per hour (productivity) starts to fall. As workers toil away for longer and longer hours, they lose energy and enthusiasm, which makes them less productive.

Amazingly, the output of workers putting in 70 hours of work differed little from output of those working only 56 hours. In other words, working an extra 14 hours per week turned out to be a complete waste of time. Reducing their weekly hours still further from 55 down to 50 hours a week, had only small effects on output too.

Interestingly, 50 hours per week seems to be the ceiling at which you start experiencing diminishing returns once you start working longer.

Recent studies documented in The Economist have shown the same correlation.

Up to 49 hours, productivity is proportional to hours worked, but once you exceed 50 hours, output starts to diminish. According to John Hicks, a British economist, “It probably has never entered the heads of most employers… that hours could be shortened and output maintained”.

Sure, there might be the occasional week where you need to burn the midnight oil to complete an important project, but on a long term basis if you are consistently working more than 50 hours per week, the research suggests you not actually being any more productive.

Quality and efficiency of effort is obviously important. In spite of their economic woes, it seems the Greeks are some of the most hardworking people in the OECD, putting in more than 2,000 hours a year of work on average. Germans, on the other hand, are comparative slackers, working only 1,400 hours each year. But German worker productivity is about 70 percent higher. You see, productivity is about working smart, not working long.

Research also finds that the absence of a rest day from work once per week negatively impacts a person’s productivity, so make sure you take at least one day per week completely off work. This is hard for many of us to do in the modern era with 24/7 mobile communications (I personally struggle with this one), but do try.

You might think you are being a hero putting in long hours, but in terms of measurable productivity you are probably kidding yourself.

That extra time would be better spent investing in your personal renewal and close relationships. So switch off, go home, and get a life.

Don’t Let The Flu Get You! Can you afford your staff to be struck down by the flu? We talk to Jo Maxwell about the importance of workplace flu vaccinations.

Influenza is a significant public health issue in New Zealand, yet many of us do nothing to protect ourselves against it, placing an immense strain on the workplace. The cost saving of vaccinating staff is easy to see when compared to the cost of lost time, revenue and productivity.

Seeing first hand the negative impact influenza can have on a business when one, then another, and then another is away sick, saw Maxwell Health’s managing director and qualified nurse, Jo Maxwell become one of the first in New Zealand to be certified to carry out flu vaccinations in the workplace.

And now, more than 15 years later, her team are recognised as being New Zealand’s number one workplace provider of flu vaccinations, responsible for delivering almost 22 percent of the total flu vaccinations given to Kiwi’s nationwide in 2014 - protecting over 30,000 New Zealanders.

An impressive feat and a target they are set to break in the upcoming 2015 winter season.

“The best time to be immunised is March/April, before the winter months hit and well before the flu is circulating,” shares Jo. “That time is now.”

Whether it is their team of nurses being onsite, day or night, to vaccinate, or the supply of vouchers for staff to visit one of over a hundred nominated medical centres nationwide, their flexibility, professionalism and friendly staff are what set them apart.

“It’s not rocket science,” laughs Jo, “immunising staff is cheaper than having them off work. We need to start being proactive to this health issue, not reactive.”

To book your workplace in, or for your more information, contact Maxwell Health Group today on:

0800 376 600 | www.maxwellhealth.co.nz 14 March 2015

www.aucklandtoday.net.nz

How many hours do you work per week on average?

Are you able to completely switch off from work for one day per week?

How well have you optimised the productivity of the hours you do spend working?

Stephen Lynch, chief operating officer of Global Operations at RESULTS.com Information kindly provided by RESULTS.com: www.results.com

News | Learning

Why do customers leave you?

By Eugene De Villiers

Client retention is incredibly important in any business, but sometimes we can be too distracted to notice dissatisfied customers. Eugene De Villiers looks at reasons why Kiwi businesses lose customers and how to turn this around.

Plumbing Roofing Solar Heating

How would your business look if 10 percent of your customers were planning to leave? Would you be surprised?

Just like people, businesses can get caught up in the daily grind and not looking up.

Customers are sensitive to this and quickly notice when the ball is starting to drop. The only sign of an unhappy customer is usually when they vote with their feet and leave. By this time, it’s too late.

Customers leave for predominantly three main reasons: lack of service, non competitive pricing, or they don’t enjoy the experience of doing business with you.

Of course there are times when a customer’s requirements don’t match your ability to meet their needs. The more honest you are with yourself and with your customers, the better you will be able to protect that relationship for the future.

Don’t make the common mistake of trying to keep customers glued to your organisation when you can’t meet their needs.

Customer retention and engagement are both critical to your bottom line. We all know that it’s far more expensive to acquire a new customer than it is to retain one (roughly 50 percent more). But there is another aspect; a happy customer becomes your advocate, or cheerleader. Word of mouth advertising is far more valuable than any advertisement because it holds much more credibility.

If you’ve been losing clients, it may be time to take an honest look at your business: Look at the customer’s environment from an operational point of view and ask yourself; are we as efficient and effective as we can possibly be? Is it easy to do business with us?

Do we have the right products at the right price?

Focus on the customer experience. How do you engage with the customer and make their experience with you better than with anybody else?

Once you are satisfied that you are offering customers something of real value to them,

Pump Shop

“

Customers leave for predominantly three main reasons: lack of service, non competitive pricing, or they don’t enjoy the experience of doing business with you.

then adopting the ‘net promoter’ strategy becomes commonsense.

The way net promoters work is for you to identify and reach out to your happy customers and entice them to promote your brand to others. A way to turn all your customers into net promoters is to give something back, whether through a loyalty or an incentive programme.

People like to feel valued, so they are not only coming to do business or shop with you, they are rewarded and are encouraged to tell others to do the same. Engaging a professional to design and manage your loyalty or incentive programme should be self funding, so the incremental business it generates will well and truly cover the cost of the programme.

The rise of social media in recent years has put customer feedback on steroids.

Customers who love your product or service can voice their views virally, so rewarding them is even more important.

In the same way, negative perceptions of your brand can be more damaging than ever before. Incentivising your staff to live your brand values is not a luxury but a necessity.

Many companies make the mistake of confusing a loyalty programme with a discount programme, when these two are

”

so very different. Take your coffee card, what recognition does this provide? None! It is simply a discount. Purchase 9 coffees and get the 10th free.

Recently, when discussing this very concept with the owners of Urban Soul, they explained how they don’t provide a coffee discount card; instead, they invest a similar percentage of their coffee sales into supporting community initiatives with free meals to the elderly, the sick, coffee to the needy etc.

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Wetbacks/Radiators

Outdoor

Cooking/Heating

These things make a difference and an impact in their local community. Their clients love to hear about these and at times even meet the recipients. These types of engagement programs do make a difference - people love to be involved. This kind of customer engagement goes a long way to keeping customers coming back for more.

Eugene De Villiers is the managing director of the Auckland based Extra Mile Company, which specialises in creating cost effective behavioural change programmes. For more information contact Eugene@ extramilecompany.com. Image courtesy of Wayne Martin.

CORRECTION In the December issue of Auckland Today we ran a feature on Pitch Construction. In this article we incorrectly stated that the RMB award-winning Bach 456 was built by Pitch Construction. The property was actually built by Lost Craft Carpentry Company – the company Pitch Construction’s director Andrew Price was a director of before forming his own business. We apologise for any inconvenience this may have caused.

156 Main Road PO Box 128 Kumeu Phone 0800 532553 Fax (09) 412 7555 Email info@kpl.co.nz www.kpl.co.nz www.aucklandtoday.net.nz

March 2015 15

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been seen

Images taken and supplied

by Annie Scott Williams If you have an event that you’d like covered, email Annie (Auckland’s been seen representative) on: annie@academy.net.nz

The people, their faces and all the right places - Auckland

Millions Evening at Ellerslie Race Course - Karaka 1. Nelly 2. Bride to be Rygien

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3. Sam, David and Viv 4. John 5. Nigel 6. Tanya, Mark, Jason, Sam and David

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7. Stuart, Brez, Tanyia 8. Gemma, Melisia Kate and Rebecca.

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Karaka Yearling Sale

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2. Michelle, Roxanne and Joannie 3. Dame Wendy Pye and Jayne Hunter 4. Annie, Stuart, Nelly and Mike

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5. Kylie Bax, Joannie and Peter Moody 6. Terry, Hans, Wayne, Paul and Nelly 7. Sir Patrick Hogan one the protegee of Zebeel 8. Butch Castles looking for a bid 9. Georgia,Bridget and Catlin 10. Groom on the way to parade ring.

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CHANGE YOUR JOB? CHANGE YOUR LIFE! WE HAVE THOUSANDS OF JOBS READY FOR YOU NOW. 18 March 2015

www.aucklandtoday.net.nz

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News | Cover Story

Plan B It’s not often we step back and think about the long term. The most you and I have done to contribute to saving the planet basically amounts to recycling. So when I heard about The B Team, founded by Sir Richard Branson and former chairman of Puma Jochen Zeitz, a group of global leaders who have come together to develop new business models that solve social issues and reverse the damage we’re doing to our planet, it certainly made me sit up and take notice.

Kiwi entrepreneur, author, investor and The B Team’s Entrepreneur in Residence is no other than Derek Handley, whose story and insights makes the page stand out with all that he has achieved.

Davina Richards talks to Derek Handley about The B Team and the advantages of being in New Zealand.

20 March 2015

www.aucklandtoday.net.nz

Derek with his son, Finn at the Auckland Domain

News | Cover Story While most people delving into the world of business would never have dreamed that they would ever meet Richard Branson, for Derek it was a question of when, not if. So it’s as though he tempted fate when he began reading business books, including those penned by Richard, and started little businesses at school aged 14, to become a successful 36 year old entrepreneur working closely with The Virgin Group mogul.

Derek, who was born in Hong Kong and attended Selwyn College, Victoria University in Wellington, Massey University and MIT’s Sloan School of Management, thought his “correct general direction” was in architecture. “It wasn’t architecture of buildings which drove me to go to architecture school, it was architecture of new ideas, new organisations, whatever that meant.

And I knew I had to start as soon as I could which meant just taking a leap,” Derek says.

His first business attempt was an online gambling site called Feverpitch when he was 22 and, like for many wannabe entrepreneurs before him, the game was over before it even began.

“Something bad happened and it forced me to do it anyway,” he continues “which you’ll have to read the book to find out about it, it’s only on like page one.” He refers to his memoir Heart to Start which maps his entrepreneurial journey, and I can only assume he’s talking about the time when he was staring down the barrel of bankruptcy after a gamble on the share market.

But the silver lining was his poor business decisions made way for a taste of real entrepreneurialism in 2001 when he cofounded global mobile marketing company The Hyperfactory. He cashed in and sold it to Meredith Corporation in 2010 and went on to invest in mobile advertising tech company Snakk Media.

On the side Derek is an adjunct executive professor at AUT University, chair and cofounder of NZX-listed Snakk Media, a director at Sky Television, a New Zealand Arts Foundation Trustee, and an astronaut-in-waiting at Virgin Galactic. And to top it all off, let me catch my breath, he’s won several awards recognising his success in business including New Zealand Herald Business Leader of the Year, Ernst & Young New Zealand Young Entrepreneur of the Year, PWC Hi-Tech Young Achiever of the Year and named a New Zealand 2011 Leader by the Sir Peter Blake Trust.

Closing the gap To make any significant impact on the world is to work together and not against each other. So what better way than to place 16 global leaders who have the power and determination to make a difference in one room, and focus on creating a brighter future where the purpose of business is to be a driving force for social, environmental and economic benefit; this is what The B Team’s all about.

they were famous for what they stood for.

Some were around corruption, some were on the environment, some were on health and wellbeing, like Arianna Huffington, and some like Richard Branson who are across the board; but in principle businesses need to do more, do better and redefine success in businesses.

“What I learnt the most about The B Team is that they’re just human beings, most often trying to do the best they can not only for their lives, but also for the lives of others.”

Last year The B Team spent time getting to know one another, their roles, what issues they want to address and what issues they would like to work on together. The next logical phase will be to look at how they can scale the movement.

The organisation is still taking its baby steps, but Derek suggests that “it’s almost time” for The B Team to blossom.

Tracking back, Derek recalls the moment when he met Richard Branson for the first time. The story goes that as soon as he sold The Hyperfactory he bought a ticket for Virgin Galactic – he is one of 700 people on the list and he’s somewhere in the middle – he went to a cocktail party in New Mexico in 2009 and, obviously, wanted to approach him to at least reach first name basis. He described himself as feeling immensely intimidated and “dysfunctional”.

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I think we have a more reasonable appreciation for what life is about and what success should be and what the quality of life should be… I would much rather come from New Zealand than come from some of these other capitals where I think it’s a very 20th century definition of what success should be.

- Derek Handley so every interaction is based around human beings talking to each other. This again is another leveller because people use language and ego to try and put people in different places.

You just have to be there with humility.”

It was on October 31, 2014, that the Virgin Galactic spaceflight test vehicle crashed in the Mojave Desert, California, killing co-pilot Michael Alsbury, and leaving the pilot, Peter Siebold, seriously injured. When asked if the tragedy put him off the idea of going into space, Derek replied, “To try and create space travel available to the masses, humanity, it’s going to be difficult. The worst thing we can do is bail out because Virgin Galactic needs our faith and commitment as much as it ever has needed it. I think these things are really important and if it’s not people like Richard who are going to try and do it, it won’t happen.”

“A year or two later I met him at the rugby and in December that year went to Necker Island, which is his home and is where some of the Small fish, big pond galactic customers go twice a year. You spend a For many businesses turning ideas into action week there and get to understand what he’s like. is a common challenge, a challenge that Derek prefers to approach in a structured, “He’s a human being who totally integrates “Business has in the last decade been told health, enjoyment, fun, ideas and business. He’s detailed and well thought-out way, to not only that its role is just business. The job of the just a leveller. He levels everybody and you can’t help move things forward, but also to pat corporation is to maximise its shareholder down unnecessary stress. “The more ideas have any ego if you’re in a room with Richard wealth, at whatever the cost. The purpose of you have the better. Going through a really Branson, it just doesn’t work.

The B Team is to shift that agenda and re-set it rigorous process of creating a very broad set for the century. Its goal is to enlighten or try to “He’s always said he doesn’t understand of possibilities is my ethos. I also like to infuse inspire other business leaders who are either accounting, jargon and I think, you know, he many different thinkers into it, so people who on the cusp of thinking that way, or want to be really doesn’t,” he laughs “so you have to have don’t know anything about what you’re doing thinking that way, to move together in some form very simple plain language when you’re talking to people who are very intimately involved with of movement as a pack. about something. In today’s day in age we’re what you’re doing. The more diverse people that trained to spit out jargon and conversations are “We found these people from all around the look at and test a set of ideas I think the more world because they were already thinking those just a whole collection of things that the average interesting they can become.” person won’t understand. Let’s just have things and saying those things in different parts of the world. They’re not all global conversation about what it is you’re trying to do, We may be a small country but we’re doing some mighty big things and its distance, names, but in their country or their continents what is the problem, what are the possibilities, In 2012 Derek helped create The B Team – a not-for-profit initiative which includes two former prime ministers who have come together to “become a part of the solution to a sustainable and socially fair and just world,” Derek says.

”

Derek says, is what helps Kiwis to see different perspectives and achieve their goals.

“You’re not in the vortex of bubbles and things that go on in other particular capitals, so New York is the ecosystem of advertising in media, Silicon Valley is start-ups and technology, Hollywood and LA is entertainment, and those worlds for all the good that they have, have a lot of bad because people can’t see outside of their own circles.

“And they actually don’t often even socialise outside of their own circles and it gets very boring and bland in what they talk about, what they say and discuss at social events or any event. They’ve actually created a bubble around themselves that that’s all the people they know, it’s all the things that they know and that’s the only conversations they know how to have.

“I think that by being in New Zealand you can look at things from different angles and the distance is useful at looking at what’s happening over there from a perspective that’s far and not in the midst of it.

“I think we have a more reasonable appreciation for what life is about and what success should be and what the quality of life should be. And the things that the other cities and other communities have lost sight of. So for example, going back to New York again, the whole finance sector is totally oblivious to what it actually means to be happy and what the role of finance is in the world and the damage they have done in the last five to 10 years. I would much rather come from New Zealand than come from some of these other capitals where I think it’s a very 20th century definition of what success should be.” www.aucklandtoday.net.nz

March 2015 21

News | Tactics

Getting organised and stay organised

By Davina Richards

We’re all guilty of consumerism. We love ‘stuff’ and can never seem to get enough of it. Stuff is the gift that keeps on giving! Except that it turns us into terrible hoarders and creates an unattractive swell of mess.

anything you don’t want, need or have a place for and only keep it if you use it regularly or can’t bear to part with. Simplify before you can begin to organise properly. If it helps, have a box or container labelled ‘maybe’ and put it into storage, if in six months or a year’s time you still haven’t used any of it, throw it out.

Back to basics

Organise your thoughts, ideas and eureka moments by jotting them all down on paper.

A clear mind is a clear conscience – so when you feel it’s time to go back to those ideas in however many days, weeks or months, you Do you know where everything is? Do you know can refer back to it. This way you can define the points you’ve made and put them in your what you need to do today? If the answer is no diary or to-do list and then take action. There’s then it looks like you’ve got a bad habit to kick and a good habit to kick start. Getting organised something satisfying about crossing things off applies to everything from work, life, to a hobby your list. or the kids.

We’re not all perfect and some of us don’t aim to be, but we can all make an effort in our own little way.

Getting organised Reduce ‘stuff’ There are only so many folders and boxes your home can take before it starts vomiting all over itself. Just because you hide them in the wardrobe or attic doesn’t mean it’s all vanished into Narnia. Nip it in the bud and throw out

Clean as you go

Being organised is a habit – so this means getting it together at home as well as the work place. It’s too easy to walk through the front door and drop the post, wallet/handbag, phone and car keys on the table or floor. Put it in its home immediately, don’t think about it just do it.

Work in stages Don’t overwhelm yourself by organising everything all at once. This isn’t an all-you-caneat buffet where you force yourself to shove as

much food into your belly until you feel sick.

Break it all down into sections and work your way through each area.

You’re organising is so bloody good that it should be added to your CV as a ‘skill’. That’s never going to happen. But what is going to happen is that you’re going to fine tune your habit until you’re an organising pro on steroids.

Techy Take advantage of technology. Use your smart All or nothing phone to organise your to-do list and calendar.

Set up automatic direct debits so you don’t have Moping around, avoidance and procrastination to worry about paying that bill on time. are all great ways of staying organised… said no one, ever. Identify your behaviour and ensure Looking ahead you don’t let yourself slip. And not to make you Meeting someone for a coffee and a catch up? sound like some sort of fluffy house pet, but Is there a romantic dinner or luxury getaway when you notice yourself doing a good job, well, you’re looking forward to? Well, don’t mess it go on then, treat yourself. up – book in advance to make sure these things Involve people happen. Reduce your stress and you could potentially save money at the same time.

Mostly I’m referring to, well you know, the kids The night before Many of us admit that we’re not morning people.

Early mornings mean we’re susceptible to mood swings, coffee throwing and growling if things don’t go right. So do yourself a favour and sort your clothes, lunch and whatever else you need the night before.

Staying organised

– both the ones at work and especially those at home. A little commitment from those around you can do wonders for your home, working life and mental strength. Be a good role model and show them how it’s done. Teach them to pick up after themselves and persist that it must be done as often as possible until it becomes normal routine. And remember to acknowledge the kids’ good behaviour.

Commitment Yes, that’s right. It sounds a little like religion and a lot like a marriage. Scared yet? Okay, so you’re all organised, fluffy and doing a victory dance because you know you’ve GOT THIS.

Walk away

Pricy premises

Exchange goods

The cost of establishing a permanent retail location or office premises is pricey and can be a huge commitment to a new business.

Rather than tying yourself down to an expensive commitment consider more affordable, flexible options such as working from home, small shopping mall kiosks or sharing office space with other SMEs.

Swap your product or service in exchange for another. It is a good way to get what you need without off loading any cash.

We’re all bargain hunters at heart, but try not to give in so easily. Think carefully about what you buy and if there’s a purpose for it in your home.

Don’t undo all that hard work!

Money savers

By Laura Baker

It has always been a lot easier to save a dollar than it is to make a dollar. So why not make a greater effort to hold onto your hard earned cash?

As an entrepreneur money is always tight which is why it really pays to save. By incorporating saving techniques into the day to day running of your business you’ll find a few little savings can add up to a lot. Here’s 10 easy ways to save your business a buck.

Temp staff Temporary staff is the ideal solution for SMEs which have an unpredictable work flow.

Price hunting Shopping around for work purchases can really pay off, even on small items. Ask at least three suppliers to quote you in writing. If you quote a competitor’s lower price to a supplier they will often match it or beat that price.

Be your own courier Courier charges can add up, wipe the delivery cost by picking up items from suppliers yourself. Remember this will only save you money if you located close to your supplier or if you are passing by them on your way to another job.

Bulk buy Bulk buy wherever possible. Buying office supplies in large qualities is guaranteed to reduce the cost of the item. You could also consider teaming up with other businesses in your industry who need the same supplies to really take advantage of buying in bulk.

Temporary staff can be hired in peak seasons to handle the surge and let go when demand Online action slows. Having staff sit around when work is quiet is a massive money sucking trap you don’t Selling your products online can seem like an expensive, daunting task, but there are want to let your business succumb to. cheap alternatives. If you are just starting Up skill out why not try selling your products through online auction sites such as Trade Me, they Rather than paying a professional to update cost next to nothing and already have a large your website, write a press release, or do your captive audience. When you are ready to create accounting, hire them for a couple of hours to a professional website there are plenty of teach you how to do the task. Next time you companies which design sites for a low need the job done you will have the skills and knowledge to do it yourself. monthly cost.

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Hire interns High school students and young people looking for experience and internships are great for low cost help. It is a win, win hiring young people.

You receive an enthusiastic employee at low cost and they get valuable work experience.

Actively advertise Be your own best advocate and don’t be afraid to advertise your business at every opportunity you get. Include advertising material in invoices, emails and business cards. Make the most of customers who make a purchase by tucking promotional fliers, discount cards or vouchers into their bag to encourage them to return. All of these advertising options are low cost and potentially have big results.

News | Trends

What’s hot in 2015

By Davina Richards

You’ve probably already looked back on 2014 and thought long and hard about which areas of your business need to be worked on. Since life’s one constant is change, we’ve cast a sideways glance into our crystal ball to see what trends are on the horizon.

Social shifts are taking place and consumer behaviour is changing. So in 2015 we’ll be seeing acceleration in trends which already gained some traction last year.

The mobile takeover If your business is not up to date with mobile it will feel like you’re being shoved out of society. With more people owning smart phones or touch pads to access the online world, businesses need to take advantage of the rapidly growing active web audience.

Mobile-friendly content should be integrated into a business from the very beginning. Those in the know understand that if you have a website, you create a mobile version of it and design it specifically for smaller screens; this means compacting relevant information which can be easily navigated by the user.

Information and measurement company nielsen. com has found that 1.9 million New Zealanders shop online – that’s 56 percent of the total population. According to localvox.com one half of all local searches are performed on mobile devices and 51 percent of consumers more likely to purchase from a mobile optimised site.

Content Info graphics have made headway and it looks as though it’s going to continue into 2015 and beyond. Www.jeffbullas.com says articles with images get 94 percent more total views.

Businesses are exploring image-based content to provoke ideas and emotions around certain products or services to reinforce a sell.

On another note, small businesses have done well in 2014 to use social media to connect with their customers in an engaging way, as well as communicating with other small businesses.

SMEs are taking the time to give a shout out to other businesses on social media, website and blogs. Staying actively connected reminds customers you’re still here.

Sharing

Flexing freelance muscles

Whether it’s Snapchat, Instagram or Facebook, sharing content has never been so important, or easy. People are more than happy to click the “share” button if they deem content to be share-worthy.

Not only is this a great way of marketing, but it also influences buying habits and drive sales.

Freelance job site Elance reports that in 2013 there was a 46 percent increase in the number of businesses hiring freelancers online. With a steadily increasing freelance workforce, flexible work will become favourable and businesses may struggle to keep hold of good employees. SMEs will have a competitive edge if operating with no physical address and outsource employees who work remotely.

Have you noticed how often you see a notification on Facebook telling you which friend has ‘liked’ or ‘shared’ content? Do you find yourself clicking on it? I certainly have. Sharing breeds awareness.

Crowdfunding

Traditional ways of marketing have become a thing of the past; social media platforms are where it’s at. Www.jeffbullas. com reports that more than 1.28 billion people and 30 million brands use Facebook each quarter. That’s a hell of a lot of people to engage.

There’s been a boom in crowdfunding in the last few years for small businesses and you can see why. Crowdfunding is the favoured alternative to traditional finance borrowing, i.e. from the bank and friends and family. SMEs now have a finance opportunity which keeps on giving (depending on how good you’re campaign is). Expect crowdfunding to get bigger in 2015.

Think beyond profit

The Cloud

Making a positive impact on the world is becoming a priority for many businesses that wish to make a profit alongside social and environmental responsibility. This has revealed that some people are happy to part with more of their money.

More businesses are choosing to use the Cloud for a range of benefits. Not only is it great for storing data in a safe and private way, but employers and employees can access business information from any device, anywhere, anytime.

Social media advertising

www.aucklandtoday.net.nz

March 2015 23

Finance | Debtor Finance

Use your customers to fund your business growth – debtor financing explained One of the reasons businesses run out of cash – and generally go broke – is that they grow too fast.

David Thorpe, executive officer of the Debtor and Invoice Finance Association of Australia and New Zealand, takes a look at how smart companies use their customers to fund their business growth.

Debtor financing is particularly popular with small business owners as it allows them to sign new supply contracts without having to wait for the bank to agree to expand their overdraft funding option.

Small businesses faced with cashflow difficulties no longer have to rely on standard bank loans, often required to be secured by real estate, to fund their growth, they have a range of options to meet their financial needs, one of those is debtor financing.

About debtor finance In the past there has been an element of confusion surrounding what debtor finance is and how it works. This confusion stems partly from the fact that debtor finance goes

by a number of names, including factoring, discounting, receivables finance, invoice financing, cashflow finance, the list goes on.

All these terms are correct. Regardless of the name ascribed, debtor finance is a simple and straightforward finance facility.

Factoring and Discounting are two options for businesses to improve their cashflow by accelerating the cash cycle. Both of these financial arrangements are primarily secured against the unpaid invoices of a supplier of goods or services. Under both facilities the supplier enters into an arrangement with a debtor finance provider and sells its unpaid invoices on an ongoing basis for access to cash within a few days instead of waiting the typical 30-60 days.

The benefits Many SMEs lament that they are profitable on paper but suffer from poor cashflow positions, which often stymies their growth aspirations. Debtor finance provides a solution to this problem. While it’s true that debtor finance is at times viewed as a tool to merely overcome short term cashflow constraints, there are a growing number of New Zealand businesses engaging it more strategically to grow their business.

The enhanced cashflow position of a company can be used to employ more staff, purchase additional stock, pay suppliers in return for an early payment discount, or to take advantage of new business acquisition opportunities.

Conversely, smaller organisations often prefer a Factoring arrangement as they are alleviated of the responsibility of managing receivables collections, allowing management to concentrate on other business functions.

How it works

One of the attractions of both Discounting and Factoring is that they are self-liquidating facilities, meaning that a business isn’t taking on additional debt per se, but rather accessing money that is already owed to it.

The goods or services have already been provided, and while the facility needs to be repaid, this should take care of itself as a matter of course as the company’s debtors settle their invoices over time.

Factoring and Discounting are two options for businesses to improve their cashflow by accelerating the cash cycle.

1. Under a Factoring arrangement the provider additionally manages its client’s sales ledger and collection of accounts. Therefore, under a Factoring arrangement the debtor is aware of the arrangement and makes payments directly to the provider.

2. Under Discounting, which is an undisclosed facility, the debtor is unaware of the arrangement and makes payments to the client, as per usual, but as the debt is owned by the provider, the client manages the collection process and then passes the revenue collected to the provider.

Generally, a Discounting arrangement would be utilised by larger businesses as they have in place the in-house resources to manage receivables collections and the reporting requirements of a provider.

In summary if your company is in a growth period and you are being restricted by cashflow shortfall, then perhaps a member of the DIFA will be able to partner you in your growth.

The Debtor and Invoice Finance Association represents the major providers of the fast growing debtor finance market in Australia and New Zealand. Members’ details and more information is at www.difa.asn.au

Looking to grow your business?

The New Year provides businesses of all sizes the opportunity to assess ways to increase their rate of growth. Debtor financing is one of those opportunities.

2. Then the facility allows for immediate access to cash against a growing receivables ledger once a sale has been made / invoice issued. This speeds up the client’s access to cash so they can continue to fund the growth of their business – without additional security being provided.

1. An initial release of additional funds from the client’s receivables ledger that a client can use to pay pressing creditors (even the IRD), bring in additional stock for sale.

The business being relatively new had low equity. They were experiencing growing pains and slow cashflow, so found themselves getting behind with some key creditors.

Debtor financing provides two key benefits which most businesses are looking for.

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1) Catch up with these key creditors as the facility we provided them with was a significantly larger facility than their bank was providing.

2) Ensure that as they grow they invoice more and we can provide weekly cash to keep pace with their growth.

Just think - no property security required even as your business working capital requirements grow, access to new cash weekly, 100 percent New Zealand owned and operated and with a Debtor Finance Facility, your debtors don’t need to know we are involved.

Craig Brown, General Manager Lending for Lock Finance

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These are:

An example of this is a new client of ours in the business services industry. They had only been trading for a couple of years and due to the industry they are in, they hold no stock and minimal fixed assets, therefore their bankers would only provide a minimal overdraft.

The business was profitable but needed to continually reinvest into the business. Our Debtor Finance Facility allowed them the freedom to:

Business development | Deloitte Fast 50

The Fast 50 There is no magic solution guaranteed to grow your SME and make it a success. But every year the Deloitte Fast 50 recognises thriving businesses that have found their own winning formula.

The Fast 50 is an annual competition run by Deloitte which celebrates the fastest growing SMEs throughout the country. The event has been running in New Zealand for 14 years and has earned itself a prestigious name not just nationally, but globally.

Auckland leader of Deloitte Private, Bill Hale says many businesses that are now common household names, such as Trade Me, initially entered the Fast 50 when they were just starting up and used the awards as a springboard.

A diverse range of businesses enter the competition, including SMEs from the technology, construction, food, fashion and service industries. While all of the entrants come from very different background, Bill says they share similar traits.

“The common link between entrants is their attitude. They often have a lot of energy and are very good at selling themselves. They are ambitious, driven and excited about growing their business; no matter what industry they are in they tend to have these common threads.”

Words of wisdom The top 50 businesses which make it to the finals are a wealth of knowledge Bill says and there are plenty of tips and tricks other SMEs can learn from them.

He says the businesses demonstrate that it is key to have a really good business idea, a point of difference from your competitors and the skills to out perform them.

“I think the reason these businesses are leading the way is because they understand what they do, their brand, their value proposition and they understand how to connect with their customers. Many of them are using technology to communicate with their customers and they have a big focus on customer experience.”

Inside insight The Fast 50 provides an insight into the New Zealand economy and shows some interesting trends. The 2014 Fast 50 was heavily Auckland

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dominated with 30 of the top 50 businesses from Auckland. This trend was intensified in the top 10, with nine of 10 finalist based in Auckland. The growth percentage of all of the entrants also rapidly increased in 2014; making it significantly harder to make it into the top 50 than ever before.

“I think that this shows us a couple of things.

Firstly, small, niché businesses are doing the right thing and have successful growth plans.

It also shows the strength of the New Zealand economy is driving a lot of growth through the SME sector. All in all I think it shows the economy is in a pretty good position around most of the country but particularly in Auckland,” Bill says.

The benchmark The Fast 50 has become a real benchmark and an aspiration for many New Zealand businesses. Each year, companies that make the final 50 are invited to attend the daylong Festival of Fast Growth at Villa Maria Winery in Auckland. The event offers a unique opportunity for fast growing SMEs to meet and network with other successful businesses and celebrate their achievements. The day ends with an awards presentation counting down the winners from 50 to one.

“It’s an extremely positive programme because you get to connect with other fast growth businesses and there is no cost involved.”

A lot of the top 50 finalist’s use the Fast 50 stamp to their advantage because it gives a lot of credibility with staff, investors, customers and suppliers.

“When people are trying to win contracts, particularly overseas, they can use the power of the global Deloitte brand on their logo, emails and business cards which tends to open a few doors for them,” Bill says.

For more information on the Fast 50, or if you are interested in entering your business into the 2015 Fast 50 visit, www.deloitteprivate.co.nz

Left to right are Josh Yeats and Seeby Woodhouse of Voyager Internet, with Bill Hale, a Deloitte Private partner

Number One in Real Estate We’re proud to rank as one of the fastest growing companies in New Zealand by Deloitte.

We’re equally proud to be New Zealand’s fastest growing real estate brand.

Thank you New Zealand!

We’ll continue to deliver more value for our customers and exciting career opportunites to our real estate agents.

Mike Pero Chief Executive Officer

0800 000 525 Mike Pero Real Estate Ltd. Licensed REAA (2008)

Business development | Deloitte Fast 50

New Zealand’s best businesses Voyager Internet takes top ranking on 2014 Deloitte Fast 50 New Zealand’s fastest growing businesses is Aucklandbased Voyager Internet, a business-focused full service telecommunications company.

Voyager Internet took the number one ranking on the 2014 Deloitte Fast 50 with a phenomenal 1,391 percent growth.

Online motor vehicle sales company 2 Cheap Cars (1,294 percent growth), fund manager Pie Funds Management (1,269 percent), cloudbased retail software platform Vend (1,098 percent) and men’s clothing retailer I Love Ugly (1,087 percent) rounded the year’s top five.

The annual Deloitte Fast 50 index ranks businesses experiencing rapid revenue growth over three years across a range of sectors, including manufacturer, technology, services, retail and consumer products, exporters and mature business. The index sets the benchmark for high growth businesses in New Zealand.

The threshold for entry into the Fast 50 was the highest it has ever been at 201 percent, and the top five companies on the index all had three-year growth rates in excess of 1,000 percent.

The winners of the 2014 Deloitte Top 200 Awards were announced as: Most Improved Performance Tourism Holdings

Best Growth strategy - Delegat Group

NZ companies in the top 100

Excellence in Governance - Fletcher Building

Rank Company

Growth (%)

23

Voyager Internet

1391

30

Vend

1098

31

I Love Ugly

1087

46

Touchcast

805

52

Sush Mobile

667

Diversity Award – Bank of New Zealand

53

Anagenix

666

Executive of the Year- Simon Challies (Ryman Healthcare)

54

Volpara Solutions

663

59

Resolve Technology

605

Company of the Year- Air New Zealand.

79

LeapThought

480

Deloitte CEO, Thomas Pippos unreservedly congratulated all of the Top 200 winners, saying he continued to be impressed with the level of leadership and vision in New Zealand business.

85

Mesynthes Ltd

458

91

Pure SEO

434

93

Unleashed Software

427

Young Executive of the Year - Michael Lewis (New Zealand Post) Chairperson of the Year - Tony Carter (Air New Zealand and Fisher & Paykel Healthcare) Visionary Leader Award – Bruce Plested (Mainfreight)

“The high level of excellence demonstrated at these awards should give New Zealand great confidence in our business leaders,” he said.

“After 25 years of honouring our business heroes, and despite ongoing global and domestic uncertainties, the vision and ability for our top companies to succeed is stronger than ever.”

51 Kiwi companies make the Asia Pacific Technology Fast 500 Fifty one New Zealand technology companies have been included in the 2014 Deloitte Technology Fast 500 Asia Pacific index, tying

the record for Kiwi companies achieved in 2009 and outpacing 2013’s 40 companies. Twelve are ranked in the top 100.

The index ranks the top 500 tech businesses according to their revenue growth over the past three years and sets the standard for high growth technology businesses in the Asia Pacific region.

Leading the list of New Zealand businesses is this year’s Deloitte Fast 50 winner Voyager Internet, ranked 23rd on the regional index with an impressive 1,391 percent growth. It is followed by cloud-based retail software platform Vend and men’s clothing retailer I Love Ugly, which come in 30th and 31st respectively.

The 2014 Deloitte Fast 50 by region Auckland and Upper North Island Voyager Internet (1), 2 Cheap Cars (2), Pie Funds Management (3), Vend (4), I Love Ugly (5), Partners Life (7), Mad Group (8), Sush Mobile (9), LeapThought NZ (10), Mesynthes (12), Pure SEO (13), Just Cabins (14), Milford Asset Management (17), Straker Translations (18), Bookme.co.nz (20), Switch Utilities (24), Young and Shand (25), Refresh Renovations (28), Cooper and Cooper (29), Snakk Media (33), Vibe Communications (34), EROAD (35), Zyber (40), Online Asset Partners (43), Giles Civil (45), Meadowlark (46), The Collective (47), Onceit (48), Pita Pit New Zealand (49), Protempo (50) Central North Island MEA Mobile (15), Mavis and Co. (16), Cobra Labs (22), LayerX Group (27), Findatruckload (30), BCD Group (41) Wellington and Lower North Island Touchcast (6), Alphero (31), Flight Coffee (39), Kowtow Clothing (42), Pic’s Peanut Butter (44) Canterbury and Upper South Island Chemsafety (11), ENGEO (19), Enable Networks (21), Mike Pero Real Estate (23), EBOS Group (26), Trineo (32), Buildtech Residential (38) Otago and Lower South Island Skevington Contracting (36), South Pacific Fire Protection (37) For the full Deloitte Fast 50 index, go to www.fast50.co.nz.

Do you understand your numbers?

It may be a cliché but it is indisputable - cash flow is the lifeblood of any business. It doesn’t matter how remarkable your product or service is or how much market hype and demand exists, if you don’t manage your business cash flow, the outcome can be terminal.

What is cashflow?

Cash flow is the movement of cash in and out of a business over time and it is the ‘time’ element of cash flow that often causes the most problems. While, over a long period of time, cash inflow should exceed cash outflow, there may be specific points in time where money is tight and pressure comes on the cash reserves of the business.

Take for example, a business that closes down for three weeks over the Christmas/New Year period. Employees need to be paid holiday pay during the shutdown period and overheads such as leases for premises, plant and equipment continue to be payable. Cash will normally continue to flow in while the business is closed 28 March 2015

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as customers who purchased on credit in the previous month(s) pay on the 20th of the month following purchase.

statements prepared for income tax purposes record the profit the business has made during the year.

The cash crunch will come in January and February when there is reduced inflow from customer accounts due to the lack of production or sales, and therefore invoicing, in December and January. Wages and overhead still need to be paid and, in addition, GST and provisional taxes are payable on the 15th of January, followed closely by PAYE on the 20th of January.

It can be a stressful time of the year from a cash perspective.

Profit however is not necessarily a good indication of how healthy the cash flow of the business is. Businesses may be profitable yet still face cash flow difficulties. Profit doesn’t take into account elements such as capital expenditure which are often frequently required to keep plant and machinery up to date and efficient. Profit also:

Likewise, if your business is a seasonal business, with say peak sales in December for Christmas presents, or in spring and winter for the new season’s clothes. To have stock on hand to meet those seasonal peak sales you need to have produced or purchased stock in advance. This means that you have paid out money for stock but you have not yet received the cash in for sales.

Profit does not necessarily equal cash flow Most businesses visit their accountant at least once a year to have annual financial statements and income tax returns prepared. The financial

• Includes all sales revenue, irrespective of whether or not its been collected from your customers • Includes all expenses related to the accounting period, irrespective of whether or not they have been paid • Does not include all purchases as you may have paid for stock that has not yet been sold and so it isn’t included in your profit calculation.

Businesses can therefore be fooled into thinking all is well because profit is high, only to find that customers haven’t been paying on time or they have a large cost tied up in stock – meaning cash is tight.

It is good practice for businesses to forecast the flow of cash on a monthly basis throughout the year (or in some cases weekly for say the next three months if cash is particularly tight) to pinpoint when the business expects to suffer low cash balances so proactive measures can be taken to build up cash reserves or ensure finance facilities will be available from its bank. AT

What is cash flow?

Cash outflows • Paying the bills • Paying wages • Buying fixed assets • Meeting lease commitments • Paying interest • Paying taxes Cash inflows • Collecting money from customers • Obtaining loans from the bank • Receiving funds from owners • Receiving interest • The difference is net cash flow

Business development| Ministry of Business, Innovation and Employment

An economic imperative Innovation is the catalyst to growth; it is about doing things better by creating solutions and knowledge that businesses can turn into successful new products and services. It is a major driver of sustained economic growth in New Zealand and as a small economy, distant from overseas markets and heavily reliant on a few key sectors, innovation is crucial.

The Ministry of Business, Innovation and Employment (MBIE) helps generate business innovation by supporting companies to innovate in ways that respond to market needs and opportunities and to see the value in innovation. MBIE works with a range of organisations across the innovation system including Unitec and AUT, as well as other universities, Crown Research Institutes and other government agencies.

• Continue to ensure all other small to medium enterprises have a voice, particularly through the Small Business Development Group

new products and services faster, and to connect them to the skills, resources and funding they need from concept through to commercialisation.”

• Continue to ensure that regulatory settings are fit-for-purpose and engender business growth and entrepreneurship

Through its Business Growth Agenda the Government is focussed on seven key initiatives to build innovation:

• Continue to direct assistance to where it has the greatest benefit.

• Encouraging business innovation

So what does the state of New Zealand innovation today look like? Simon Rae, MBIE’s innovation policy manager says “This year’s [2014] TIN 100 report shows that there has been a 9.7 percent lift in research and development investment across the TIN 100 companies in the last year, which is hugely encouraging. However there is scope for New Zealand’s businesses to be investing more in innovation, and realising stronger gains from their efforts.”

“Callaghan Innovation has been in operation since February 2013 and is charged with working across the whole innovation system to accelerate the commercialisation of innovation by firms in New Zealand. The government provides $141.5 million annually in co-funding for Callaghan Innovation’s business R&D grants.

• Developing innovation infrastructure

“Significant progress has been made in rolling out a range of Callaghan Innovation services and support to encourage and support businesses to turn their ideas into

Ministry of Business, Innovation and Employment (MBIE) www.mbie.govt.nz

The Government is committed to creating the right business environment and incentives to encourage the business sector to double its expenditure on research and development, with a goal of lifting business R&D to one percent of GDP by 2018.

Simon says that in 2015 The Business Growth Agenda sets a target of New Zealand reaching an exports/GDP ratio of 40 percent by 2025.

In order to meet this target, MBIE will:

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March 2015 29

At a glance | AtSource Extraction Systems

At a glance | Pukekohe Business Association

Clearing your air

Boosting local business

Sometimes we don’t give much thought as to how our body and environment is bombarded with harmful particles, fibres, dust, gas, smoke and oil mist. With a mission to tackle this problem AtSource Extraction Systems has developed products and solutions to do just this.

A community is only as strong as its local businesses. Luckily for the town of Pukekohe its businesses are thriving thanks to support from the Pukekohe Business Association (PBA).

Owner Stuart Chisnall is focussed on a clean and safe working environment. He established the business in 2004 and AtSource has been the New Zealand distributor for Nederman (the Nederman Group is a world leading supplier and developer of products and solutions) since 2007.

As Nederman’s local distributor AtSource can help you design a working environment uniquely suited to your requirements, from single workplace installations to advanced

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system solutions. AtSource Extraction Systems, in conjunction with Nederman, provides support that encompasses every step, from consultation and design to installation and after sales service.

The flexibility of Nederman arms mean they can easily be placed wherever they’re needed and extract the noxious fumes right at the source.

Direct at-source extraction of dust and fumes at the point of emission is a widely recognised and accepted method of eliminating airborne contaminants from the workplace.

AtSource has achieved a number of certifications including ISO 14001, ISO 9001.

The PBA plays an active role in the development, support and promotion of businesses in the area through the organisations constitution. It also ensures the district is a clean, safe and secure environment in which to live and do business.

Its objectives include co-ordinating communication, marketing and economic development programmes to advance the commercial interests of businesses. It also

AtSource would like to thank the following suppliers for their support: • Industrial & Commercial Fans Ltd • Ararimu Electrical • Brook MTL • IMSM NZ Ltd. AT AtSource Extraction Systems 3/24 Oakleigh Avenue Takinini T 09 294 7184 E info@atsource.co.nz www.atsource.co.nz

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fosters the general welfare of businesses by providing a forum for networking and collaboration of members.

The association plays an active role in local government by reviewing and making submissions on local body by-laws and government legislation affecting the association’s members. It is also a financial supporter of local events which promote growth in the town. AT Pukekohe Business Association 217 King Street Pukekohe, 2120 T (09) 910 0137 E info@pukekohe.org.nz www.pukekohe.org.nz

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Agribusiness | Forest Industry Contractors Association

Creating a culture of safety

Forestry is the most dangerous sector in which to work in New Zealand, with an injury rate double that of other sectors and a fatality rate fatality rate much higher than the average for all sectors.

In 2013, after a year of numerous fatalities, the the Forest Industry Contractors Association (FICA), Forest Owners Association (FOA) and Farm Forestry Association (FFA) commissioned the Independent Forestry Safety Review. The final report was released in October and while still under scrutiny by the two sponsoring organisations, spokesman Bill McCallum says everyone accepts that safety needs to be given highest priority in the day-to-day operations of the industry.

“It is unacceptable to have any forestry workers seriously injured and killed on the job. Everyone who works in our industry has the right and responsibility to return home safely at the end of the day. These decisions will need the involvement and support

of government, Worksafe NZ, training organisations, ACC, Federated Farmers and others. Forest safety involves many players outside the industry itself.”

marketer. Better leadership of health and safety initiatives is needed and a plan for change must be put in place.

FICA spokesperson, John Stulen says cultural change is needed across the industry. “As an industry champion that puts safety first, our initiatives have saved many lives. But what we haven’t achieved is a cultural change across the industry from ‘can do’ to ‘can do safely’. Making this cultural change is probably the most important message in the report.

• Lack of leadership to drive a safety culture

“Compliance needs to be rewarded and non-compliance penalised. Carrots and sticks if you will,” John adds. Safe working practices will now need to be agreed with contractors right along the supply chain and documented in contracts or by reference to the Approved Code of Practice and Best Practice Guidelines.

The three biggest issues were: • Gaps in the standards to ensure safe work and safe workplaces

The Forest Industry Contractors Association can be contacted via www.fica.org.nz — Advertising Feature

• Inadequate training and supervision of workers.

• The review recommended: • Leadership and a Forestry Sector Health and Safety Action Plan • Develop a charter or pledge for industry leaders to commit to action for change • Develop leadership capabilities across the supply chain • Develop worker participation, engagement and representation frameworks

Once the findings have been discussed with all parties, decisions will be made about who takes responsibility for implementing the recommendations.

• Deliver clear and consistent standards to support safe work and safe workplaces

The report findings

• Develop an enhanced approach to workplace assessments and investigations

The report says that health and safety failures in forestry are not simply those of the worker, but of the crew boss, the forestry contractor and the forest owner, manager or

For more information on the report visit www.ifsr.co.nz

• Establish an industry-led contractor certification scheme and supporting systems

• Develop enhanced approach to data collection, evaluation and information sharing. AT

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March 2015 31

Property & Construction | NZ Engineering Excellence Awards

Showcasing our engineering excellence

Civil Structural Engineers Proudly leading the design team for this bold and innovative project. info@novaredesign.com www.novaredesign.com

New Zealand’s engineering sector has a world-leading reputation. Every year for the past nine years, the industry has upheld its reputation by showcasing its many achievements at the New Zealand Engineering Excellence Awards.

The 2014 NZEE Awards evening

2014 winners

The country’s premier engineering awards were launched in 2005 to recognise and celebrate the leadership, innovation and excellence in engineering projects, people and practice.

The 2014 NZEE Awards received 53 top class entries and with just 14 awards it was a tightly fought competition. Entrants came from a wide background of specialities from earthquake-resistant building design, sewerage, waste and water management, through to electricity supply and safety.

The awards have consistently attracted a high calibre of entrants from around the country, with categories that recognise people, projects, leadership, innovation, technology and entrepreneurship.

The overall supreme award was taken out by the large team behind the design and build of the Whangarei’s Te Matau a Pohe Bridge – New Zealand’s second-ever bridge with a lifting mid-section.

The creation of the bridge was a massive collective effort by McConnell Dowell Constructors Ltd, Transfield Services, Novare Design Ltd, Gaia Engineers Ltd, Knight Architects, Eadon Consulting, Northern Civil Consulting and the Whangarei District Council.

The judges noted it was a well deserved accolade that they hope will inspire others to continue to integrate excellence in design with ingenuity.

For more information about the awards and the 2014 winners visit www.nzeeawards.org.nz

Civil Contractors NZ is proud to be a partner with NZ Engineering Excellence Awards and to see our professional and peer reviewed civil and general contractors featuring amongst the awards’ finalists and winners over the years. www.civilcontractors.co.nz Representing New Zealand Civil and General Contracting Industry 32 March 2015

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Property & Construction | NZ Engineering Excellence Awards

projects on the horizon. Skope’s Design and Innovation team are focussed on reducing global warming impact by minimising both the release of CO2 equivalent gasses and energy consumption.

“Our customers demand that we move forward,” explains refrigeration design engineer, Dominic Blissett.

They plan to unveil a number of new products during the next 12 months which will incorporate these technologies. Other upcoming innovations include smart controls, new lighting solutions and the ability for interactive chillers.

“The B600F is the first of many, there is a lot more to come,” Dominic says. AT

Already regarded as a global leader in energy efficient designs, the company is currently researching and developing a new standard of environmentally beneficial technologies. “We have an amazing test facility that allows us to refine our systems in very minute detail.”

The B600F Glass Door Merchandiser captured the judges attention and hints at even bigger

The team behind the Te Matau a Pohe bridge receiving their awards

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Skope is a perfect example of a local company redefining engineering excellence. By working closely with their clients, they are able to develop and implement unique solutions to meet the challenges presented.

New Zealand Engineering Excellence Awards T (04) 474 8987 E enquiries@nzeeawards.org.nz www.nzeeawards.org.nz

— Advertising Feature

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March 2015 33

Property & Construction | Tiger Building Group

Lending experience to any job Not many companies can claim to be an all rounder, with the ability to adapt to a variety of jobs with ease. But the Tiger Building Group can. It is a multi-faceted company with a wealth of experience in all areas of construction.

Tiger Building contractors can take on any job, from full contract construction with total project management to labour-only contracts.

But it doesn’t just specialise in new build construction, it has carried out a large number of jobs in the refurbishment and remediation sectors too.

The Tiger Building Group team includes project managers, quantity surveyors and administration staff, plus more than 100 site based staff ranging from labourers,

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Lawrence says his company is experienced in handling a large number of projects simultaneously and it prides itself on its sound reputation in the construction industry for successful builds completed on time and to budget.

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Managing director Lawrence Boucher is actively involved in the management of every project Tiger Building Group undertakes, ensuring completion to the highest standard. And with 30 years’ experience in construction, from high-end residential to multi-level commercial and industrial projects, he is more than qualified for the job.

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apprentices, qualified carpenters, contractors and foremen. Its strong and diverse team has earned the company its reputation for quality in all areas of construction.

Projects

• Remedial and recladding works

The Tiger Building Group can put their name to a large number of varied, multi-faceted construction projects around the greater Auckland region including commercial, residential and community facilities, these include:

• Full contract works

• The Terraces, Howick a multi-storey apartment/retail complex • Mt Albert Grammer School gymnasium • Washworld Complex, Takapuna • The Crossings Highbrook Business Park • Cambridge polo lodge.

No man stands alone Running a company well is often part of a wider effort with key business partners. So Tiger Building Group would like to express its thanks

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• Labour-only contracts • Carpentry contracts • Residential • Schools and education. to the support and ongoing commitment from Carlielle Kitchens, Discount Bins, Ramset, MB Electrical, Placemakers Pakuranga, and Ashby Plumbing and Gasfitting. AT Tiger Building Group 4 Pacific Rise Mt Wellington Auckland T (09) 2152055 E admin@tigerbuilding.co.nz

— Advertising Feature

Property & Construction | Hammerhead Builders

Quality building services Hammerhead Builders has been building and renovating beautiful homes for nearly 15 years.

The Mangawhai based company has completed projects throughout Northland and the Kaipara district down to the North Shore.

Hammerhead Builders offers a variety of building services, including new home builds, home renovations and light commercial construction.

Hayden and his team go out of their way to make the daunting task of building your home a lot easier. They take care of every stage of the process, including design, pricing, council requirements, construction and management.

Hammerhead Builders can design customised plans to ensure you get exactly the home you want, or you can choose from one of their 24 architecturally designed homes, ranging from 120sqm to more than 300sqm.

character of your home and will take care of any council consents.

“We’ll also take your budget into consideration to provide a solution which ticks all the boxes,” Hayden says.

In addition to its residential work, Hammerhead Builders does light commercial construction, including small to medium offices, retail premises, community buildings, farm buildings and sheds, in both timber and steel.

Hayden and his team also have a great team of subtrade professionals who enable them to sustain high quality in every job.

As a member of the Certified Builders’ Association of New Zealand, the company offers a 10 year guarantee on all projects, backed by the Certified Builders’ Association. AT

Hammerhead Builders M 027 4549557 E hammerheadbuilders@gmail.com www.hammerheadbuilders.co.nz — Advertising Feature

“You can come to us with existing plans, or just some ideas and we’ll call in the services of a trusted architect. Then we’ll oversee your light commercial construction through to completion and sign off.”

Focus on Northland Hammerhead Builders relocated from Bay of Plenty to Northland last year in order to fully commit to its Northland customers.

The company has a team of qualified builders who take pride in meeting clients’ needs and making their project run as smoothly as possible.

A shed by Hammerhead Builders can be used for commercial purposes, or as a private residence.

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The team can enhance your existing living space through an extension, taking care of your renovation from design to completion.

“We can recommend an architect to ensure your alterations are in keeping with the existing

Hammerhead Builders offers a variety of building services, including new home builds, home renovations and light commercial construction

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Hammerhead Builders is owned by Hayden Chapman, an experienced builder with a passion for the industry. Hayden has nearly 20 years’ experience in the building and joinery trades, including high-end builds, renovations, apartments, farm buildings, shop fit-outs and timber joinery/kitchens both in New Zealand and overseas.

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March 2015 35

Property & Construction | Sentinel Homes

The premium home builders Your dream of a beautiful new home can become a reality with Sentinel Homes.

Sentinel Homes is an innovative builder specialising in high quality homes that are individually tailored and beautifully designed with your family’s lifestyle in mind.

Led by award winning director Stuart Shutt, the Sentinel Homes’ team offers its own range of plans, which can be modified to suit individual needs, or will sit down with the client and architect to create the perfect family home.

Sentinel Homes also has a range of quality house and land packages available. The company, which recently sponsored the

Wellington 7s, builds about 70 homes a year throughout Auckland. It is currently selling its first franchises with the aim of being nationwide by the end of the year.

Stuart also operates Investor Homes, which specialises in building wholesale-priced new investment properties for investors, developers and first-time home builders.

No man stands alone Sentinel Homes and Investor Homes enjoy the support of a range of businesses, including: Culley Plumbing, Ascot Aluminium, Stutex Stone, Safety Nets NZ, Bradnams, PS Electrical, Allwin Steel, J Tiling, Taylor Superclad and Tower Scaffolding.

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Sentinel Homes builds beautiful homes for clients who want a high-quality finish

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Property & Construction | Sentinel Homes Finishing every home to the highest standard of quality is a focus for the team at Sentinel Homes.

“We’re Master Builders and offer a 10 year Premium Master Builders’ Warranty on every home,” Stuart says.

“The most important thing for us is the finished product for our client and that our standard of finish is exceptional. We’re also reliable; we’ve never, not finished a job.”

Sentinel Homes’ commitment to quality is reflected in its success in the Registered Master Builders House of the Year awards.

“Every year we’ve entered we’ve won a category. Last year we won a gold reserve and a gold award,” Stuart says.

“It doesn’t matter how much somebody spends; the workmanship should be the same.” AT Sentinel Homes PO Box 26284 Epsom Auckland T (09) 846 5777 www.sentinelhomes.co.nz

Create your dream home with Sentinel Homes

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March 2015 37

Property & Construction | Adroit Builders

Quality craftsmanship and clever design Adroit Builders can bring your tired old home back to life with a total renovation and repair.

The Auckland company specialises in renovations and can help you get the most out of your existing home through creating more floor, wall and living space, warming up cold areas, updating your kitchen and bathroom, repairing any leaks and recladding, and adding extra space for your growing family.

While Adroit Builders also builds new homes, the company has chosen to specialise in midto-high-end renovations, which offer more challenges and allows the team to show off their high degree of skill.

Managing director Oscar Williams says Adroit Builders is currently completing an extensive renovation on a 1980s townhouse in Upland Road, Remuera.

One of the reasons for Adroit Builders’ success is the great dynamic between Oscar, who has a background in business and construction, and his business partner Matthew Hanna, a cabinet maker with a focus on attention to detail and quality.

“It started with an internal remodelling and it’s grown, because of the discovery of some fundamental rot problems, to a complete reclad. It’s now a pretty involved project.”

“Our point of different is our quality and comprehensive warranty – we add value and workmanship and offer quality in an efficient manner.” AT

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March 2015 39

Property & Construction | NZ Concrete Industry Conference

Leading an industry for half a century The New Zealand Concrete Society celebrated 50 years of operation at the NZ Concrete Industry Conference last year. <

Paul Wilmer being presented his honorary membership from NZCS President Carl Ashby and fellow society member Andrew Dallas at the conference

The conference is jointly organised by the Cement and Concrete Association of NZ, the NZ Concrete Masonry Association, the NZ Concrete Society, the NZ Ready Mixed Concrete Association and Precast New Zealand Inc.

“The last one was held at the Wairakei Resort in Taupo from October 9-11,” he says. “It was a special conference because it was the 50th anniversary of the New Zealand Concrete Society. The conference is held all around the country but it started in Wairakei so we went back there for this one.”

Gavin Cormack delivers his keynote address at the NZ Concrete Industry Conference last October

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NZ Concrete Society vice president Jeff Matthews, who is also the chairman of the conference organising committee, says the NZ Concrete Industry Conference is held every year.

About 370 delegates and 115 partners attended the conference, which was a record number, Jeff says. “The theme was around the 50th anniversary and looking back at some of the history of the society. There was a celebration of what we’ve achieved.” <

A trade display highlighting the projects being considered for the biennial awards

Holcim New Zealand From small beginnings in Otago in 1888, Holcim (New Zealand) Ltd has become a cornerstone of the country’s construction industry. Holcim New Zealand employs around 420 people at 30 sites, supplying cement, aggregates, ready mixed concrete and lime products to build the country’s industries, offices, houses and roads.

Holcim’s core businesses include the manufacture and distribution of cement and the production, processing and distribution of aggregates (crushed stone, gravel and sand), ready-mix concrete and asphalt.

40 March 2015

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The company also offers consulting, research, trading, engineering and other services.

Holcim’s New Zealand and Australian operations combined at the start of 2015.

This will provide opportunities for the New Zealand business to leverage off the presence and capability of the Australian business which is the company’s largest ready mixed and aggregates business in the region, operating at more than 300 sites around Australia.

For further information about Holcim New Zealand visit: www.holcim.com/nz

Property & Construction | NZ Concrete Industry Conference The NZ Concrete Society aims to encourage a greater knowledge and understanding of all aspects of structural and architectural concrete and to support their development and use where appropriate.

Jeff says New Zealand’s concrete industry is operating at international standard and is enjoying good growth after several stagnant years. “The Christchurch rebuild was a large focus at the conference and there’s a substantial amount of work being done down there.

NZCS has made a huge contribution to the country’s construction industry, bringing together a wealth of expertise and experience during the past 50 years. It facilitates the sharing of industry knowledge, participates in the development of concrete and construction and provides a foundation for building valuable business networks, in New Zealand and overseas.

NZCS is a learned society with a focus on technical excellence, offering seminars, technical publications and conferences for the betterment of the concrete and construction industry at large.

It offers five grades of membership to suit the different needs of various organisations and people and participates in and facilitates training at all levels within the concrete construction industry, and assists in identifying innovations that can enhance the industry and areas of concern that need attention.

”

construction, maintenance and repair.

It participates in the development of appropriate standards, codes of practice and specifications.

The society also provides a channel for discussion with Government, government departments and other organisations.

Jeff Matthews (vice president), Allen Bluett (secretary), Carl Ashby (president) and Jason Ingham (immediate past president) at the pre-conference dinner

A key activity on the NZCS event calendar is the annual NZ Concrete Industry Conference, which allows both members and non-members to participate in the whole range of NZCS activities with broad industry participation.

This year’s conference will be held in Rotorua from October 8-10. The call for papers to be submitted for the conference is open until March 27. AT NZ Concrete Society Inc. PO Box 12 Beachlands Auckland T (09) 536 5410 E concrete@bluepacificevents.com www.theconcreteconference.co.nz — Advertising Feature

IPENZ President Kevin Thompson presents NZCS President Carl Ashby with a certificate recognising the contribution the NZCS has made to the engineering society during the past 50 years

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The society encourages research and fosters the development of new techniques for design,

There were also some interesting presentations on the new Waterview Connection in Auckland as well as the latest research coming out of the universities. There’s lots of positivity.

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“There were also some interesting presentations on the new Waterview Connection in Auckland as well as the latest research coming out of the universities.

There’s lots of positivity.”

“

Technical Welding Services

Proud to support

NZ Concrete Industry Conference

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March 2015 41

Property & Construction | Lipscombe Development

Delivering affordable housing With high Auckland house prices making home ownership impossible for many people, a selection of new contemporary homes in Waiuku by Lipscombe Development Limited is creating new opportunities.

Beautiful Waiuku is just 55 minutes’ drive to Auckland city, meaning Lipscombe Development is offering both new build and house and land packages in a warm, small town environment that’s still close to the city..

With beautiful, affordable homes coming up for sale on a regular basis, Lipscombe Development prides itself on the quality of its builds and receives plenty of positive feedback from happy, satisfied clients.

The family-owned business has not only developed a reputation for quality workmanship at affordable prices, but can now offer 10 house and land packages within a five-minute walk of Waiuku township.

There isn’t a better time to take advantage of Lipscombe Development’s expertise and become the owner of a brand new, spacious home in one of the country’s prettiest and friendliest locations. AT

A respected licensed building practitioner, Lipscombe Development has been building quality homes in South Auckland since 2005 and has a total of 27 years’ industry experience.

The team is delighted to offer new home buyers the opportunity to purchase a gorgeous home in the Modello Lane subdivision, close to New World supermarket, the medical centre and Waiuku central, with just a 22 minute drive to Pukekohe.

Every house is individually designed to suit the layout and size of each section, averaging 205 square metres and including four bedrooms, two bathrooms and two living rooms where possible.

Lipscombe Development Limited PO Box 242 Waiuku Kane Lipscombe 021 358 752 Bevan Lipscombe 021 521 376 E info@ldbuilders.co.nz www.ldbuilders.co.nz

— Advertising Feature

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Lipscombe Development prides itself on building beautiful new homes

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Phone: (09) 298 0654 Fax: (09) 297 7869 Email: enquiries@hde.co.nz Design for: Dwellings Industrial Commercial Sports Buildings Architectural

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Lipscombe Development is building beautiful homes in the Modello Lane subdivision in Waiuku

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23 Great South Road, PO Box 72 944 Papakura 2244

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grant thomson 027 597 1518 • p/f 09 235 0559 waiuku.decorators@xtra.co.nz

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A PASSION FOR QUALITY AND CRAFTSMANSHIP We cater for all your cabinetry requirements, from kitchens to vanities, laundries, office and wardrobe systems, garage storage and shop fit outs. And ask about our new timber and laminate flooring options. www.kitcheninspirations.co.nz P: 09 239 0875

42 March 2015

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Property & Construction | Pacific Homes

Great returns on your investment Property investors looking for high quality rentals and great returns have a unique opportunity with Pacific Homes in Whangarei. Pacific Homes is a specialist house and land package building company offering brand new rental properties in a new subdivision in Kamo.

Manager Mark Workman says the company is currently building homes within a large subdivision off Ridgeway Drive that includes 15 sections earmarked for rental properties.

With 200 sections in the subdivision, the rental properties will be scattered throughout the neighbourhood, ensuring they blend in well with surrounding homeowners.

“Any owners in Auckland can just call us if something needs fixing. Not having to have a property manager is a big saving,” Mark says.

“We don’t charge a fee for finding a tenant and getting them in – it’s free of charge and part of our service.”

Pacific Homes is offering high quality rentals and great returns for investors

There is strong demand for rental properties in Whangarei, with an increasing number of Auckland investors realising the high returns and benefits of investing in the region, compared to Auckland, Mark says.

High quality homes Pacific Homes is a locally owned family business that has built more than 1,000 homes throughout Northland. It currently owns sections in a wide range of subdivisions, offering a great choice of location to customers.

The company does not build to a set range of plans, but designs each home for its unique position, and is a licensed building practitioner that offers a code of compliance on every job.

“We offer a turnkey package with guarantees and warrantees. We’re a design and build company and we design every plan with a fixed price contract, so there are no unexpected extra costs,” Mark says.

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Pacific Homes offers a turnkey rental investor package which includes all requirements until your tenant is moved in, including design, construction, landscaping, curtains and flooring, finding a tenant and signing them up, and taking care of any ongoing property requirements.

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“We have someone who paid $335,000 for a three bedroom, brand new brick and tile home and is getting $390 a week in rent for it,” he says. “The rental return on investment is over five percent. And because they’re new homes you’re getting all your new home warranties for 10 years.”

A beautiful home by Pacific Homes

“We do what we say for the price we say, and our pricing is excellent. We do everything ourselves and don’t use subcontractors, which gives us the ability to pass really good prices onto our customers. I can’t think of a time when we’ve been beaten on price.” AT

Pacific Homes Limited 51 Hannah Street Whangarei T (09) 430 0162 E sales@pacifichomes.co.nz www.pacifichomes.co.nz

— Advertising Feature

we come to you Proud to support Pacific Homes

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March 2015 43

Property & Construction | Platinum Pacific Homes

The experienced Auckland builders Platinum Pacific Homes, a division of Platinum Pacific Group, is the go-to company for all your residential building needs.

The business offers a wide range of high quality building services, including design and build, renovations and alterations, leak detection and prevention, maintenance and repairs, building assessments and recladding.

Director Martin Bamford heads a highly enthusiastic and skilled team who are not afraid to tackle any residential building job, regardless of the size. <

Bring your tired old house back to live with a full reclad from Platinum Pacific Reclad

aspect before the plans are finalised and a fixed price provided.

The team is also experienced at completing renovations and alterations, from a single room to extensive house alterations, decking and garages. All homeowners receive a fixed-price quote and a Certified Builders 10-year written guarantee.

His company can turn any vision into a dream home that will suit the needs of its owners. It offers a complete design and build service, from site selection through to completion.

Platinum Pacific Homes also offers a comprehensive maintenance and repair service that includes preventative maintenance, painting, general and emergency repairs and inspections for evidence of leaks.

Platinum Pacific Homes has many yearsâ&#x20AC;&#x2122; experience turning ideas into sketches and a plan, ensuring youâ&#x20AC;&#x2122;re happy with every

Customers receive a report detailing the completed work and a maintenance booklet to help you look after your home.

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Platinum Pacific Reclad does full reclad projects on commercial and education buildings as well, including this school

rockcote licenced contractor

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Industrial, Commercial, Domestic, Electrical Installation and Maintenance Data & Communications, Switchboard Design and Manufacture PO Box 102148, North Shore Mail Centre, Auckland, 0745

(09) 444 5300 | admin@citywideelectrical.co.nz | www.citywideelectrical.co.nz

Andy Thiele M: 0274 882 148 P: 09 414 2036 F: 09 414 2032

18 Collings Drive, RD 3, Albany northsidetextures@xtra.co.nz

reseneconstruction.co.nz

Auckland Insulation Services Ltd is proud to be associated with Platinum Pacific Homes

44 March 2015

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Property & Construction | Platinum Pacific Homes

At a glance | Suburban Solutions

Breathing new life into any home Turn of the century villas make Services elegant homes. But bringing these • Villa and bungalow renovation and restoration houses into the 21st century to • Professional project management serve the needs of modern families • New build and interior fit-outs. takes a specialised team who know how to treat these iconic buildings.

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Platinum Pacific Reclad repairs leaky homes and gives them a total reclad

Professional partnerships Platinum Pacific Homes receives considerable support from many businesses, including Wrapid Man, Armstrong Murray, Black Steel Mobile, Northside Textures, Citywide Electrical, Auckland Insulation, TAT Tiling, Hillside Building Supplies and Accounting North. to provide its clients with the best possible outcome for their building repair. AT

The reclad specialists Platinum Pacific Reclad can bring your leaky home back to life through repairing and replacing its external cladding.

As a division of the Platinum Pacific Group, Platinum Pacific Reclad is a specialist in repairing leaky homes. This can involve a small targeted repair or a full reclad.

The company is experienced in the recladding of residential homes and large commercial buildings as well as schools. It uses the latest technology and industry information

Platinum Pacific Homes Platinum Pacific Reclad Unit A8, 5 Douglas Alexander Parade Albany Auckland T (09) 448 2295 Freephone 0800 888 774 www.platinumpacifichomes.co.nz www.platinumpacificreclad.co.nz — Advertising Feature

SpecialiSing BathroomS, entrance FoyerS, garage Floor Swimming pool Surround and waterprooFing

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Restoring bungalows and villas is not an easy job, but Suburban Solutions are the team you can trust to breathe new life back into any building throughout Auckland.

Restoring villas can be a challenge because of the many unknown factors associated with them. Challenges can include working with volcanic rock lying under the soil surface or outdated plumbing under timber floorboards.

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These skills and knowledge is what sets Suburban Solutions apart in the villa and bungalow restoration sector. The company has a strong reputation within the heritage home community, regularly receiving referrals from satisfied clients. AT

email calla98@vodaFone.co.nz

matthewmckinnon@xtra.co.nz

DAYLE

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Co m p etitive P r ici n g

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mobile: 021 487 256

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From Pre-Nails and Roof Trusses to a Wide Range of Trade Quality Building Products Including Steel & Concrete

— Advertising Feature

But Suburban Solutions is experienced and equipped to deal with these surprises when they arise. They are always ready to work with the client and architect to resolve issues quickly and get on with the job of creating a stunning home.

tom ah tong

09-473-0717

Suburban Solutions Ltd P O Box 32-502 Devonport Auckland T 021 316 111 E office@suburbansolutions.co.nz www.suburbansolutions.co.nz

713 ROSEBANK ROAD, AVONDALE. INFO@DAYLEITM.CO.NZ 09 828 9791

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March 2015 45

Property & Construction | Dean Steel

Small company with a big capacity Dean Steel was established in 2001 primarily to fabricate structural steel for larger construction companies building commercial buildings and multi-storey apartment and office buildings.

Although originally servicing the commercial market, the company has recently manufactured a number of house beams for smaller builders and Placemakers as it looks to residential work to fill the void when commercial activity slows.

Dean Steel mainly targets small to medium structural jobs around 30-50 tonnes.

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These curved canopies were built by Dean Steel as part of a full structural package on the Takanini Village for Dominion Constructors

TAKE YOUR BUSINESS TO THE NEXT LEVEL

However it has provided all the structural steel for a 40 storey apartment building, and has recently completed Vert Apartments for Macrennie Construction, which was in excess of 100 tonnes.

Dean Steel has also diversified into concrete form work, providing the form work for the Eden Park grandstand World Cup rebuild. It has also done a complicated tri-column structure for AUT in the centre of Auckland; both jobs for Dominion Constructors.

The company’s highly skilled workforce, including time-served tradesmen, allows it to take on the more complicated jobs that offer an opportunity to separate Deal Steel from other more production-based fabricators.

Dean Steel has a well equipped workshop, which is small but productive. Its plant includes an automated beam line that cuts and drills beams, which allows it to eliminate human error in production of structural components.

This is particularly useful when there is a high level of repetitive work, such as in a multi-storey carpark, where the company can compete with any of the larger fabricators. It also offers this beam cutting and drilling service to other fabricators, as the machine has capacity beyond Dean Steel’s requirements.

Contact us on: (09) 927 7632

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The curved canopies for the Takanini Village being fabricated at Deal Steel

3DS1382 Auckland Today 10x2 ad_ƒ.indd 1

27/11/14 11:59 am

www.allfastsolutions.co.nz

BOLTS & NUTS SCREWS FASTENERS HINGES RIVETS STAINLESS FASTENERS WASHERS THREADED ROD DRILLS Allfast Auckland: Unit 4, 103 Cryers Road, East Tamaki, Auckland P (09) 272 2203 F (09) 272 2263 E auckland@allfastsolutions.co.nz

Who we are, what we do • laser cutting • plasma cutting • oxy cutting • press braking • stock sales Proud supplier of Dean Steel Ltd 09 277 2703 | www.platesolutions.co.nz 46 March 2015

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Property & Construction | Dean Steel Seismic strengthening Dean Steel’s capabilities stretch from multilevel structures to a single house beam, and from complex concrete form work to cast in plates and precast panel brackets.

The company has a great network of suppliers and subcontractors who provide it with resources ranging from detailed drafting to sandblasting and painting to any specification.

These relationships allow it to compete with other companies that may have these services in-house.

There is great potential in this area and the company has already undertaken the seismic strengthening of the Holy Trinity Cathedral and the Stanley Building in Papakura, both significant projects with considerable installation challenges that required thinking outside the square.

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Dean Steel Limited’s busy workshop in Papakura, featuring a beam line on the right

Dean Steel likes to take on the difficult jobs and employs a small, highly skilled workforce that enjoys challenges and satisfaction in achieving results beyond expectation. The company has worked hard during the years to offer a service that provides customers with confidence that it will deliver on time.

Seismic strengthening work in the Stanley Building in Papakura, completed by Dean Steel

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The current demand for seismic assessment and strengthening to commercial structures allows Dean Steel to showcase its abilities.

This has resulted in the company never having to advertise, with the vast majority of work coming as repeat business from clients who trust it to deliver. AT Dean Steel Limited 60 Hunua Road Papakura Auckland T (09) 2966346 E greg@deansteel.co.nz

— Advertising Feature

AURAM ENGINEERING LTD

We are proud to be the preferred applicators of corrosion protection to Dean Steel on this project

SPECIALISING IN GRIT BLASTING · HOT ZINC METAL SPRAY AND PROTECTIVE COATINGS · ON SITE/OFF SITE WORK

ENGINEERED COATINGS CORROSION CONTROL SOLUTIONS

35e Mc Laughlins Rd, Wiri Ph: 09 279 2041 Fax: 09 279 2058 Email: aabc@xtra.co.nz P.O Box 76867, Manukau 2241 www.aabc.co.nz

AU R A M ENGINEERING LIMITED

• Sectional Rolling of Angle Rings • Flat Bar Flanges and Bands • Pipe Rolling of Heating Coils and Rings • Pipe Bending • Fabrication • Rolling Stainless Steel Tubes • Curved Gate Tops • Welding P: 09 273 9306 • F: 09 273 9214 A/hrs: 09 534 3395 • E: auram@xtra.co.nz 14c Neil Park Drive, East Tamaki P.O Box 64-235, Botany 2142, Auckland

PPS Industries is proud to be assocaited with Dean Steel Ltd.

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March 2015 47

Property & Construction | Sound Homes New Zealand

Leaky home repair specialists

Carters St Lukes are proud to be the key supplier for Sound Homes NZ Ltd Carters St Lukes 14 Taylors Road, Ph 815 5726 Mon - Fri: 7am - 5pm Sat: 8am - 4pm

With the leaky home epidemic still an ongoing issue, finding an exterior weather-tight expert can be a challenge. Sound Homes New Zealand understand the construction behind your home and have been solving leaky home problems for more than a decade.

The Auckland based business is a recognised leading brand in the weather-tight homes industry. The refreshingly experienced and professional team provide everything required to get the job done with total peace of mind for the client.

possible, with on going maintenance plans custom suited to your home and its needs.

Managing director Danny Wright says “99 percent of all leak problems are simple design or product faults. By fixing these faults to today’s standards using new technologies we can restore the weather tightness of most homes and reinstate the value back into them.”

He says Sound Homes NZ is different to other weather-tight businesses in the industry because they genuinely care.

Their focus is on restoring value back into family homes and making them healthy and durable for the future. AT

Sound Homes understand homeowners don’t want to spend money on making their home weather-tight, but it is necessary. So they make the process as fast and painless as

Services • Repairs and maintenance • Recladding • Exterior cladding and crack repair • Plastering and specialist coating • Painting • Maintenance • Inspection and report.

Sound Homes New Zealand 666 Great South Road Building 10 Level 3 Ellerslie T 0800 663 329 E admin@soundhomesnz.co.nz www.soundhomesnz.co.nz

— Advertising Feature

New Zealand’s Complete Exterior Specialists

PO Box 11295 Ellerslie 1051 I 0800 663 329 I www.soundhomesnz.co.nz Property & Construction | KEY2

Creating dream homes your design, put you in touch with the right builder and will help organise your finance.

Twin Parks in Papakura and in the explosive Long Bay subdivision.

Key2 enjoys support from a range of suppliers and businesses, including ANZ. AT

“Clients often look at building and it scares them; they don’t understand fixed prices and PC sums so we walk them through that process.”

Marc says it’s a fantastic time in Auckland to build a new home. “It’s easier for people to get into a build now than it is a second hand home, where you need a 20 percent deposit.

With a new build you only need 10 percent; so you’re getting a better quality property with a lower deposit.”

KEY2 has a suite of master and certified builders to choose from. A member of the KEY2 team will find your section, finalise

KEY2 has individual sections available all across Auckland, including subdivisions such as Peak Village in Kaukapakapa,

There’s never been a better time to build in Auckland than now, with the team at KEY2 making it easy for you to build your dream home.

design the home they want to live in and will facilitate the total build solution. We’re very innovative and we create new properties. We source land for developers and do houseand-land packages for clients,” Marc says.

KEY2 is a real estate company with a difference. It is focussed almost exclusively on helping Aucklanders into brand new homes and brings land, design and build together in one easy package.

Business development manager Marc King says KEY2 finds the land for clients, helps them

KEY2 Building E, First Floor 4 Orbit Drive Albany T (09) 477 3085 Freephone 0800 539 896 E enquiry@key2.co.nz www.key2.co.nz

— Advertising Feature

Make it yours.

Call Rachel Holding, your local Mobile Mortgage Manager, on 027 531 7220.

ANZ Bank New Zealand Limited

48 March 2015

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ANZ2233

Focus | Chartered Institute of Logistics and Transport in New Zealand

Moving with the times The importance of transport has long been recognised throughout the world, with the Institute of Transport formed in the United Kingdom in 1919 and New Zealand establishing its own division in 1959.

The history of CILT World War I saw a huge development in motorised transport and aviation and with it a need to ‘promote the science and art of transport’. The Chartered Institute of Transport brought together academics, practitioners, managers and operators to debate transport issues of the day and discuss what needed to be done.

This model of a professional institute was taken up by the New Zealand division in 1959 and continued throughout the following decades.

CILT New Zealand Today transport and logistics are widely recognised as a major component in the

The outsourcing of supply chain activities and management continues to gain momentum and, with that, the need for transport and logistics professionals to have well managed networks.

Membership of the CILT is offered at different grades that reflect the member’s experience and qualifications and provides a path for the recognition of increasing professional development.

Belonging to a professional organisation ensures each member is offered a direct route to understanding the implications of national and international trends.

Morris McFall receives the Sir Bob Owens Award for Outstanding Contribution to the Logistics, Supply Chain Sector and Community at the Chartered Institute of Logistics and Transport’s 2014 awards in October

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In 2002, the Chartered Institute of Transport in New Zealand merged with the Institute of Logistics New Zealand (LNZ) to form the Chartered Institute of Logistics and Transport in New Zealand (CILTNZ), with a membership of 1,500. Internationally, the institute now has 33,000 members in more than 30 countries.

successful operation of New Zealand business and industry.

Part-time freight and shipping courses to boost your career

It provides the opportunity to have a say on issues of regional, national and international importance.

CILT membership also entitles you to access internationally recognised qualifications and opportunities for international job exchanges, arranged visits and conferences.

TH E L O G I S TI C S TR A I N I N G

MIT Certificate in Commercial Logistics, Level 5, online (Freight Forwarding or Shipping) >

G R O U P - L TG

C I L T U K L og istics C ourses We have ... the CILT UK PROFESSIONAL DIPLOMA IN LOGISTICS & TRANSPORT with the CORE MANAGEMENT MODULE and the CILT UK CERTIFICATE IN LOGISTICS & TRANSPORT with the COMPULSORY MODULES

Individual Modules are also an option.

Elite Supply Chain Professionals around the world have benefited from these courses.

Why don’t you join them?

COURSES AND MODULES START

LTG contact: Tessa PO Box 1401, Palmerston North 4440

March 2015 email: info@LTG.co.nz Phone: 06 351 4406

www. L TG . co. nz

Ideal for those already working in the freight forwarding and shipping sectors who want to progress to management positions.

MIT Graduate Certificate in Supply Chain Management, Level 7, online Experienced in logistics or transport?

Fast-track your progress to management positions.

MIT Certificate in Logistics, Level 4, weekly night class

Perfect for those in logistics or warehousing seeking to add to their CV and move from pick and pack into an office, documentation or customer service role.

Proud to support The Chartered Institute of Logistics and Transport We offer our great logistic programmes at MIT Manukau, New Zealand Maritime School and online. www.nzmaritime.com 0800 744 722

SMARTER STORAGE SOLUTIONS FOR YOUR BUSINESS As a leader in industrial and integrated storage solutions, Dexion can deliver smarter, cost efficient solutions for your warehouse, workshop or office, no matter how big or small.

To find out how Dexion can help your business, contact 0800 339 466 or visit www.dexion.co.nz

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March 2015 49

Focus | Chartered Institute of Logistics and Transport in New Zealand Award winning ways Innovation and excellence were celebrated at the Chartered Institute of Logistics and Transport’s 2014 awards last October.

The CILT awards recognise outstanding achievement within the transport, logistics and supply chain sectors. They include awards for academic and research achievements, communications and industry achievement, and for excellence.

The awards included: Young Achiever of the Year Award– won

by Nick Flack of Christchurch International Airport, who has led large infrastructure developments and has recently completed a master’s degree in logistics and supply chain management. <

Dr Murray King, left, receives the Norman Spencer Memorial Award for Contribution to Transport and the Institute

The Norman Spencer Memorial Award for Contribution to Transport and the Institute – won by Dr Murray King, who has worked at the highest level in a major NZ transport and logistics organisation, and has had an equally distinguished record as a transport consultant.

The Sir Bob Owens Award for Outstanding Contribution to the Logistics, Supply Chain Sector and Community – won by Morris McFall, who is a fellow and life member of CILT NZ. Mentoring Sponsorship – recipients were Carol Hullah and Ying Xie, who were sponsored by Pacifica Shipping and Ports of Auckland. They now have the opportunity to liaise with an assigned mentor over a period of time, which will provide them with access to new perspectives and strategies and will help fast-track their careers.

PORT OF TAURANGA

Growing the logistics chain throughout New Zealand

50 March 2015

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Focus | Chartered Institute of Logistics and Transport in New Zealand Leaders of the Future CILT NZ is heavily focussed on bringing young people into the transport and logistics industry and giving them the skills to grow.

CILT is now running a Leaders of the Future Programme each year, which is a unique opportunity within the transport and logistics sector for participants to challenge themselves through personal leadership and leading within the industry. <

Nick Flack, left, receives the Young Achiever of the Year award at the Chartered Institute of Logistics and Transport’s awards last October

Leaders will be helped to understand the changing sector and will further develop their networks and capabilities.

The Leaders for the Future Programme is tailored to meet the needs of leaders working within a broad range of transport and logistics roles. They will learn from the experiences of others and will focus upon issues they will face in their sector.

Mentor programme CILT also runs a mentoring scheme for young people in the early stages of their careers and those in the mid-point of their progress through the industry.

Mentors have been drawn from a number of industries, including government, and many of them have experienced the ‘coal face’ environment.

Participants will gain from improved communication and influencing skills, negotiation and leadership skills together with management and business skills for new leaders and managers. AT

Chartered Institute of Logistics and Transport PO Box 1281 Shortland Street Auckland T (09) 368 4970 E info@cilt.co.nz www.cilt.co.nz

— Advertising Feature

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Mentoring sponsorship recipients Carol Hullah, left, and Ying Xie, right, with Dr Jean-Paul Thull

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March 2015 51

Painters | John Bisset

Top quality painting Attention to detail is where it’s at for John Bisset Limited, which has grown and thrived through 25 years of business by taking care of the small stuff.

John Bisset Limited (JBL) is one of Auckland’s busiest painting and decorating companies.

Owner John Bisset says it’s all about making sure you get the little things right.

“Attention to detail starts right at the beginning with your quotes; they’re an introduction and your first step into any job,” he says. “I present a very detailed quote that makes the job totally transparent to our clients and to our staff.

Attention to detail is a hallmark of our work activity from start to finish.”

JBL’s dedicated team of 15 undertake a variety of jobs, from small remedial residential projects to large commercial jobs in and around the greater Auckland area and beyond.

“We’ve been working on some very enjoyable private residential projects, including working of the restoration of a number of iconic properties in Devonport,” John says. “We also enjoyed working with Dulux NZ on The Block.

“We’ve been privileged to share in the ongoing refurbishments of the Wendy’s burger chain restaurants and do a broad range of work.”

As well as painting roofs, interiors and exteriors, new work and existing fences, decks and balustrading, JBL also does wallpaper stripping and hanging, wall coverings, paint stripping, pressure cleaning and gibstopping.

The company is experienced in the application of specialist paint finishes, such as distemper paint, crackle coat, paint and wax finishes, white washing, and mineral paint applications.

Attention to detail is a key aspect of every job completed by JBL

JBL is an accredited lead-based removal specialist and all work comes with an appropriate warranty and keeps up to date with new paint technologies and is skilled in the latest paint finishes and treatments. Staff training in this regard is very important.

The company has a safe working history and is committed to providing a safe working environment for its staff. AT

John Bisset Limited PO Box 32 241 Devonport Auckland T (09) 445 8099 M 027 442 5426 E info@bissetltd.co.nz www.bissetpainters.co.nz

— Advertising Feature

JBL undertakes a wide range of painting and decorating work

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JBL is committed to environmental sustainability and is an approved Resene Eco Decorating Company. It can transform your tired old home with a total repaint or can address just the specific areas that require attention.

Huge range of skills

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JBL is a longstanding member of Master Painters NZ and its clients reap the benefits of that association. During the years, JBL has won many national Master Painters Awards for Excellence.

The team also does rental property maintenance to keep your investment property in great shape.

Call now for an obligation free quotation – ‘Big or Small, We Do it All’ John Bisset: 0274 425-426

website: www.bissetltd.co.nz

Office: 445-8099

email: info@bissetltd.co.nz

Painting & Decorating Specialists Serving Auckland for Over 30 Years

52 March 2015

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Focus | Waikato Valley Chocolates

In chocolate heaven For more than 30 years the team at Waikato Valley Chocolates Limited has nurtured a passion for creating premium quality chocolate products, which is why the company is celebrated as being New Zealand’s own little chocolate factory.

Based in Hamilton, Waikato Valley Chocolates manufactures a range of Christmas chocolates and an extensive Easter range, with approximately 75 different lines of chocolate eggs and bunnies, numbering close to two million items in total.

mouth-watering milk chocolate, wonderful white chocolate and yummy yoghurt, to cover all kinds of edible objects from corn flakes and coffee beans, cashews and cranberries to ginger, peanuts and raisins.

The company imports Trolli confectionery and these lines along with all its standard products are available exclusively at any of The Warehouse stores in New Zealand, which means that luscious, luxurious chocolate is never far away.

“None of this would be possible without the support of our suppliers. Some of them we have dealt with for decades. Thank you for your support,” managing director Hans Vetsch says. AT Waikato Valley Chocolates Limited 5 Borman Road Hamilton 3281 T (07) 855 8733 www.waikatovalleychocolates.co.nz — Advertising Feature

WALDRONS

Waikato Valley Chocolates would like to thank:

CONFECTIONERY

• Waldrons Confectionery • Icelandic Holdings • Accolade Packaging • Labelmakers • Orora.

Specialists In Confectionery Inclusions For Ice Cream and Baking

Proudly Supporting Waikato Valley Chocolate

To ward off feelings of deprivation among chocolate lovers, the company also crafts an array of delicacies available all year long, from tablets featuring fruit and nut, coconut rough and hokey pokey. Other tasty treats include boxes and bags, to pouches including coated cherries, blueberries, raspberries and other fruit, as well as almonds, Brazil nuts, macadamias and other nuts. Jelly beans, popcorn and pretzels are also available.

26 Botha Road, Penrose, Auckland, NZ Box, 12794 Penrose T: 09-579 4932, F: 09-579 0942 E: admin@waldrons.co.nz

Waikato Valley Chocolates are experts in coating using delicious dark chocolate,

Call us FREE:

0800 109 002

Printing Services

Proud to support Waikato Valley Chocolates 87 Lady Ruby Drive, East Tamaki Phone: 09 571 0033 Email: david@icelandic.co.nz

Film Printing Film Lamination Hot Needle Perforation Centre-Folding Bag Making

Slitting and Rewinding Clearflex Freshflex Barrierflex Anti-Fog

Head Office: Accolade Packaging Ltd 151 Te Puna Road, Tauranga, New Zealand Phone: 0800 109 002 Fax: 0800 109 003

Biodegradable & Compostable Films Laminated Film Structures Co-ex Films Shrink Films

Flow Wrap Division: 40B William Pickering Drive Albany Auckland, New Zealand

Print Division: 11 Lockhart Place, Mount Wellington Auckland, New Zealand

www.accolade-packaging.co.nz

At Orora we believe packaging touches lives.

Together we deliver on the promise of what’s inside.

Waikato Valley Chocolates cartons designed and proudly supplied

by Orora Cartons Auckland 12-14 Lockhart Place, Mt Wellington, Auckland Phone 09 9793828 I www.ororagroup.com www.aucklandtoday.net.nz

March 2015 53

Focus | CLM The Bays

New fitness centre CLM is excited to announce the opening of CLM the Bays; a brand new fitness centre and swimming pool complex all under one roof.

many great reasons why it holds this title.

A gym membership entitles users to pool access, Les Mills group fitness classes, free fitness consultations, access to personal training plus the gym showcases all new cardio and resistance equipment including vibration trainers.

Swim school

SwimMagic Swim School is New Zealand’s largest and fastest growing swim school and it Is your New Year’s resolution to lose weight, get is certainly living up to the title with the opening fit, tone up and feel great? Then it’s time to put of its new facility. those good intentions into action with the help of CLM Health and Fitness at the Bays. The centre The ability to swim is essential in New Zealand is fun with friendly, knowledgeable staff and has and it’s never too early or too late to learn. No matter your age or ability SwimMagic has a the equipment you need to achieve your goals. class to suit your needs. Lessons are available CLM the Bays is Auckland’s number one for six month babies through to adult squads health and fitness provider and there are and learn to swim classes.

Fitness centre

is proud to support CLM The Bays

Unit 9, 55 Sainsbury Road, Mt Albert, Auckland

09 815 6990 kirk@kirkelectrical.co.nz www.kirkelectrical.co.nz

(09) 521 9974 info@wbc.kiwi

Waiheke Library

Thermal Solutions; The right solution, every time – delivered.

We pride ourselves on providing total refrigeration air conditioning and ventilation solutions, from design - installation and complete facilities management of commercial and industrial systems.

In business, reliable, cost-efficient cooling is not an option. It’s an absolute necessity. Whether you’re looking to keep a workforce cool and productive, or need to ensure optimal conditions for heat-sensitive material, our commercial air conditioning and refrigeration solutions get the job done.

Residential

Thermal Solutions offers complete design and installation service for your home. Whether you own a modest dwelling or a large residence, we can tailor an air conditioning system to suit your family home.

Eden Park East Stand

We have completed many small and large residential projects, from a small room that was 10 metres square, to very large residences in excess of 1,000 metres square.

We will provide the design that suits your requirements and only install quality equipment that provides real value and excellent ongoing cost of ownership.

www.thermalsolutions.co.nz 54 March 2015

www.aucklandtoday.net.nz

09 426 0332

Focus | CLM The Bays

At a glance | Blackleg Woodworks

Handcrafted to perfection Furniture comes in all sorts of styles, materials and designs, but it’s the designer and makers themselves who really add character to your piece.

Blackleg Woodworks in Auckland are furniture and cabinet makers who put a great

The school runs specialised programmes developed through years of international experience. Classes are centred on a unique graduated structure which puts an emphasis on achievable goals to ensure progress in all of its students. AT CLM the Bays facilities include: • 24 hour access to fitness centre • Les Mills group fitness classes • State of the art spin bikes • Ladies only training area • Swimming pool access • Cafe • Shop.

CLM the Bays 135 Morrin Road Panmure Auckland T 0508 843 2297 E gaf@clmnz.co.nz www.clmnz.co.nz

Professional Water Systems Maintenance and Installation

Some of the latest custom made orders include a super king size pallet bed made using ply with pallet timber, a rustic dining table, a Rimu cutting board and a recycled Rimu hall table.

The professional and friendly craftsmen are also skilled at restoring and repairing existing wooden furniture, and even offer classes for those with an inclination to build their own furniture.

So whether you want to bring an existing design to the team or start from scratch, Blackleg.

Congratulations to CLM on the opening of their new complex from Wavelength Water Services their pool water treatment equipment supplier and installer.

Woodworks is more than capable of bringing your designs to life. AT

Wavelength Water Services Ltd 5/15 Trugood Drive, East Tamaki, Auckland 2013 Phone: (09) 274 1646 Fax: (09) 274 1647 eMail: steve@wavelengthnz.co.nz

Blackleg Woodworks blacklegwoodworks@gmail.com blacklegwoodworks.tumblr.com — Advertising Feature

— Advertising Feature

Crafted iron

At a glance | Ironcraft

Roll out the red carpet for Ironcraft which is celebrating its 45th anniversary. The milestone is a testament to its unwavering reputation as a successful and customer-orientated business delivering a wide range of products.

Established in the 1960s, Ironcraft, originally known as Curtain Mesh Products (CMP), manufactures wrought iron, steel and stainless steel products in Auckland and continues to grow as a thriving New Zealand business.

Rising from the ashes

Local construction manufacturer, Thermakraft, hit the headlines last July when its factory went up in flames, threatening the future of the business. Not seven months later and the business has risen from the ashes, declaring itself match-fit for the biggest building boom in New Zealand for 40 years.

CEO David Williams admits the disaster rocked the business. Manufacturing ground to a halt, propelling customer service and sales teams into damage control, while their engineers had production lines to rebuild.

Ironcraft product brands include: Circa, Cottage, Forgecraft, Metallo, Palladio, Sound Creations and Bespoke.

Williams puts the remarkable comeback down to a mammoth team effort.

“Everyone has pulled together in the most extraordinary way,” he says. “From day one, staff voluntarily arrived for the clean-up. We’ve seen a culture of resilience, passion and solidarity really come through.”

The company’s philosophy has always been to provide both quality and design excellence with every piece of furniture produced. The professional team of craftspeople take great care and meticulous attention to detail to the design and manufacture of furniture which oozes character and enhances your home.

Keeping an eye on international trends means the company is always on top of its game and is enthusiastic about incorporating fresh ideas into new designs hot off the press. AT

Despite the fire, all Thermakraft staff have kept their jobs, a decision made by the board directly following the fire.

G alvanizi ng S ervices L td

Cn r o f N eilso n / 2 3 E din b u r g h S tr eet O n eh u n g a, A u kc lan d P h o n e: 0 9 6 3 6 6 0 0 3 F acsi m ile: 0 9 6 3 6 5 9 6 7 E m ail: g sl @ ov daf o n e. co — Advertising Feature

At a glance | Thermakraft

In February Thermakraft reopened in a brand new factory, a leading-edge plant now bursting with state-of-the-art innovation, set to raise production stakes and increase capacity.

From indoor and outdoor furniture, balustrades, fences, to speaker stands and welded steel racks for Hi-fi equipment and televisions, Ironcraft also build custom sized products to suit specific needs.

Ironcraft 7 Cherry Lane Wairau Valley Auckland 0627 T (09) 849 6761 E sales@ironcraft.co.nz www.ironcraft.co.nz

deal of care and attention into each individual piece of handmade furniture, from coffee tables and bookcases, to beds and buffets, using only the best of quality timbers.

.n z

“We still remain grateful no one was hurt,” shares Williams, who took the helm just weeks prior to the incident. “Our next priority was to ensure there were no job losses which made staff loyalty even stronger. You don’t get a $27 million business back up-and-running in a few months without that,” he adds.

Innovation has also been the backbone of Thermakraft’s revival. New, bespoke machinery was urgently developed to meet the demands of more popular products, while engineering and technical teams worked with US and European manufacturers to complete the rebuild and take production capacity to the next level.

“Innovation is at the heart of our business,” continues Williams. “We were the first in the country to introduce synthetic underlays, we work extensively with architects and the wider industry to perfect our products. So we already had a clear strategy and vision for the future. Plans were simply brought forward and executed in record time. In essence, we turned disaster into opportunity and triumphed in the face of adversity.”

Williams believes the full impact of the building boom is yet to be felt. Thermakraft Christchurch is already in growth with the addition of new staff, but Auckland’s ongoing housing developments will see exponential industry growth not yet realised.

“What’s exciting about that is, we are ready for increased demand. We are geared for growth. We will win back our market share and more again. We are at the brink of an outstanding period and are ready to take our business to the next level.” AT www.aucklandtoday.net.nz

March 2015 55

Focus | New Zealand Bed Company

For a better night’s sleep New Zealand Bed Company has the perfect bed for every body and can even customise each side of the bed so everyone gets a good night’s sleep.

NZ Beds is a family-owned company that has been manufacturing beds for more than 32 years. It produces the ultimate in comfort and quality and sells at factory direct prices.

With branches in Auckland and Wellington, NZ

Beds supplies mattresses, bases and frames, waterbeds, adjustable beds and headboards.

Sales manager Corne Lerm says NZ Beds has a standard range, but often custom designs beds for customers to suit their unique requirements. About 90 percent of its sales involve a combination of memory foam, latex and pocket-spring technology.

“We use New Zealand-made memory foam products, which are designed to breathe better and don’t retain the heat like conventional memory foam,” Corne says. “Memory foam bedding offers better blood circulation and comfort. It produces less pressure on the body and reduces partner disturbance.”

Memory foam is the modern ‘replacement’ of the water bed, as it offers a similar level of comfort. There is still a market for waterbeds

however, with NZ Beds being the only company to offer a range of soft-side and hard-side waterbeds.

The company also manufactures latex and pocket spring beds, which are naturally hypoallergenic and great for people with asthma or hayfever.

NZ Beds makes adjustable beds, with its Titanium bed being the latest innovation in comfort. It involves programmable wireless remote control, alarm clock and massage function, as well as a full range of head and foot positions.

In addition, the company manufactures a range of box bases and headboards. NZ Beds gives a 10 year guarantee on all its products, with no weight limits on any of its beds.

09 820 1612

NZ Beds’ Serenity mattress is believed to be the only one in New Zealand that allows couples to customise each side of the bed to match their personal comfort requirements.

This unique bed has interchangeable comfort layers, giving the option of 75mm firm, medium or soft latex, as well as 75mm luxurious memory foam or gel-infused memory foam so you can create the perfect his and hers side. AT

New Zealand Bed Company 10 Norman Spencer Drive Manukau T (09) 277 7478 www.nzbeds.co.nz

— Advertising Feature

TAKE THAT NEXT STEP AND ADVERTISE! CONTACT US TODAY!

sales@dunlopfoam.co.nz

“Proudly producing expanded polyurethane foams in New Zealand for over 30 years, & supporting the NZ Bed Company”.

Customise your sleep

Contact us on: (09) 927 7632

www.dunlopfoam.co.nz I Private Bag 19992, Avondale

FOR ALL YOUR TIMBER AND PLYWOOD REQUIREMENTS

A: 38 Astley Avenue, New Lynn, Auckland P: 09 827 60 47 E: peters@whitecliffs.co.nz www.whitecliffs.co.nz

56 March 2015

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Quilting Services has been a proud supplier to the New Zealand Bed Company for 14 years.

We offer the complete contract quilting service. From the very heavy quilted products needed for the mattress industry through to the lighter products suitable for use in clothing. Our machines are capable of quilting any width fabric right up to 3.2m wide utilising a variety of types of fill.

We also offer a complete CMT service. We are currently making up products such as Bedspreads, Mattress Toppers, Duvets, Underlays, Continental Blankets, Quilted Pillow Covers, Pillow Cases and Sheeting.

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CALL FOR A FREE SAMPLE PACK NOW! More detailed information available visit www.canidae.co.nz or freephone 0800 101 729.

Goods & Services | William Aitken & Co

Bringing international flavour to your doorstep The team at William Aitken & Co are food loving kiwis selling to kiwis. It specialises in importing and marketing leading European brands such as a traditional Italian oils, vinegars and desserts to supermarkets.

The company is responsible for introducing olive oil to mainstream consumers in New Zealand more than 70 years ago and to this day is a market leader in cooking oils.

A rich history In 1944 company founder Bill Aitken recognised a need in the produce market and the potential for a successful business.

While it offers a range of international products, Graham says it is best known for its olive oils. “We have been importing Lupi olive oil from Italy since my grandfather began the business, it runs in our veins and

“But we also have a number of other significant brands such as Sun-Maid Californian raisins which the whole country has been using ever since they were at school, and Barilla pasta from Italy, the number one selling pasta in the world.”

The business has matured, but it has not strayed from its roots. Graham says in his grandfather’s day the business operated out of an old villa on Mt Victoria in Wellington, now it operates out of a 130 year old villa on College Hill in Auckland.

Market leaders A number of oil brands have entered the market in recent decades presenting fierce competition, but despite this it proudly remains the market leader in the whole retail cooking oil category across the country.

The whole team at William Aitken & Co are dedicated to their work, an attitude which has lead to the development of excellent ongoing

• Aqa Lite low-sugar carbonated drinks • Barilla Pasta • Barilla Pasta Sauce & Pesti • Bliss Rice Bran Oil • Carbonell Grapeseed and “New Health” Cooking Oils • Crespo olives and olive products • Lupi Balsamic Vinegar • Lupi Olive Oil • Nefeli PGI Olive Oil from Crete • Sun-Maid Californian Raisins & Prunes • And a wide range of Seasonal Xmas products. relationships with supermarket groups Foodstuffs and Progressive, and major food service distributors. These relationships have contributed to the longevity and success of the business.

“We’re in this for life, and the relationships that we form around the world are also for life, and can span generations, Graham says.”

William Aitken & Co welcome enquires from supermarket retailers who are interested in selling quality food products. AT

Sample of some of the brands within William Aitken & Co’s portfolio of products

<

He saw refugees from the war in Europe had a different style of cooking compared with New Zealanders who typically ate standard British fare. The refugee community had a demand for cooking products that were not readily available in the country at the time, so Bill set about servicing their demand by importing international foods. Today the family business is run by Bill’s grandson Graham Aitken, and is one of New Zealand’s largest independent food importers.

it has been the top selling olive oil in New Zealand for decades.

William Aitken & Co’s international range includes:

William Aitken & Co 91 College Hill Freemans Bay Auckland T (09) 370 0000 E troy@wilait.com www.williamaitken.co.nz

— Advertising Feature

HAVE YOU LOOKED US UP ONLINE?

Contact us on: (09) 927 7632

International Trade Facilitators Logistics and Supply Chain Specialists Proudly supporting William Aitken & Co for over 40 years helping to facilitate their International trade needs.

360 Logistics Group is an independent and privately owned organisation specialising in Freight Forwarding, Customs Clearance, International Trade Facilitation and Supply Chain Management.

Our team is made up of Industry experts who handle your needs from start to finish, yes – one point of contact!

Call today for an obligation free quote or to enquire about streamlining your shipping needs whatever they may be… 09 280 4943

www.360lg.co.nz 58 March 2015

www.aucklandtoday.net.nz

We have been in business for 27 years and have over 90 years of combined insurance experience!

Ph 0508-692765 email: www.iib.co.nz

At a glance | Astrolift

Getting things moving

Material handling experts Make Astrolift your first point of contact for innovative and high quality material handling, end of line and related equipment.

At a glance | Wyatt Haulage

Experts in landscape supplies, metal suppliers, household water, truck hire and bulk haulage, Wyatt Haulage Ltd provide clients with reliable, prompt and personalised service.

CUSTOMER FOCUS Astrolift is committed to providing equipment and service which exceeds our customers’ expectations.

The company’s mission is to assist customers in increasing efficiency and reduce injuries in their workplace. It provides solutions for a wide range of industry-specific applications for the food, packaging, printing, timber, beverage, chemical, electrical, plastic, laundry, healthcare, concrete and dairy industries.

with shrink-wrapping machines, pallet wrappers, case tapers and erectors and conveyor systems.

It supplies equipment New Zealand-wide, with exports of selected lines to Australia and is constantly looking for new and innovative products which are designed to further enhance efficiency and enhance safety and productivity in your workplace.

Whatever your requirements in the materials handling and packaging machinery field, make Astrolift your first point of contact. AT

operates a commercial filter system for its spring water supply, which makes the water suitable for supplying breweries and food processing plants. AT

The company is based in Warkworth and services the Auckland, and Hamilton to Whangarei areas, providing professional transport and construction products and services.

Wyatt Haulage Ltd 183 Sandspit Road Warkworth Auckland T 0800 METAL4U T (09) 422 3700 www.wyatthaulage.co.nz

Wyatt Haulage supply and cart all its own products to its landscape supply yards in order to be cost-effective.

The company also carries special equipment including water trucks, purpose built stainless/food grade tanks, and

— Advertising Feature

A unique aspect of Astrolift is its custom design and build capability to ensure your investment meets your specific requirements.

Astrolift offer material handling equipment such as lift tables, trolleys, stackers and pallet trucks, drum and roll handlers, powered tugs and access equipment. A large range of end of line packaging equipment is also available,

Astrolift T (09) 437 2904 E sales@astrolift.co.nz www.astrolift.co.nz

SERVICING & PRE C.O.F 24 hr Call-Out

— Advertising Feature

On Site Servicing

We guarantee a 1st time pass Only one visit in & gone Glenfield Phone 09 441 4018 120b Sunnybrae Road, Glenfield, Auckland.

Silverdale Phone 09 444 1507 7 Furnace Place, Silverdale, Auckland. cornishtruckandvan@yahoo.co.nz

At a glance | Casita Miro Restaurant

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P/n: dec12

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Flavours from the Mediterranean

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Phone: 09 437 5411 www.pioneerengineering.co.nz

• Boat Trailers • Car Trailers • Classic Car Bodies • Caravan Chassis • Diesel Tanks • Farm Implements • Truck Bodies • Truck Trailers • Machinery AND MUCH MORE

ABRASIVE BLASTING AND PAINTING

Tim Moxham

Managing Director www.lasertek.co.nz

Phone 07 543 3480 Freephone 0800 527 370 Fax 07 543 3481 162 Whakakake Street, Tauriko PO Box 3043, Greerton 3142 Tauranga

Award winning Casita Miro Restaurant on beautiful Waiheke Island is renowned for its ambiance, fine food and wines.

Casita Miro has been winner or runner up for the last three years in the Best Rural Restaurant category of Metro magazine’s Top 50 Auckland Restaurants. In addition, proprietor Cat Vosper won the title of Restaurant Personality of the Year in 2011. Cat was also a finalist in Specialising in Spanish cuisine and the the Lewisham Foundation’s ‘Outstanding Mediterranean Rim, lovers of fine food and wine Restaurateur’ category 2013. AT will take enormous pleasure out of eating at this top Tapas restaurant, which prides itself in Casita Miro Restaurant using the finest, freshest products and sourcing 3 Brown Road locally if possible.

Onetangi From the island you will find eggs, herbs, salad leaves, olive oil, vegetables, line-caught fish, oysters and of course a range of wines. You won’t be able to hold yourself back when it comes to tasting some of the best food and wine in a fun, relaxed and social dining setting.

An approved vendor for weddings, Casita Miro Restaurant also caters for birthdays, anniversaries and functions for up to 80 people.

With chef Cristian Hossack at the kitchen helm and maitre d’ Clare Dunleavy leading the restaurant, all your needs will be catered for so all you need to do is relax and enjoy.

Waiheke Island T (09) 372 7854 www.casitamiro.co.nz

— Advertising Feature

Proud to supply Casita Miro with farm fresh aged lamb all year round

www.aucklandtoday.net.nz

March 2015 59

Goods & Services | Mechanical Support Systems

The cable containment experts Responding to an industry’s urgent need for a service that is nonexistent is a guaranteed method to create a successful business.

Which is exactly what Mechanical Support Systems (MSS) did; they identified a need and filled the gap.

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O ur S ervices C ar S ervicing

A ll m ake s an d m o dels

R ep airs

W e ca n r ep air alm o st an yt h in g

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Usi n g st ate o f th e ar t eq u ip m en t

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A ll m ake s an d m o dels

O ther S ervices R eb u ild, tu n in g etc

www. hig hb rook autom otive. co. nz

will provide a more complete customer experience. He says the new building, which is across the road from the current location, is on track to be completed June/July this year.

Since opening in 2005 MSS has built sound technical sales knowledge, studied and mastered the complex project requirements of the industry and identified the right tools to produce the correct product.

Valuable partnership

Case study

MSS is the sole distributor of the leading European cable support manufacture Vergokan. The partnership gives the company exclusive access to the huge Vergokan range including leading European design and specialty products such as fire rated cable supports and seismic rated hanger systems.

MSS is proud to be undertaking a large supply and installation project on the Auckland University 302 science building run by Fletcher Construction.

The build is solely utilising the European partners KBS60 and KBS110 range of cable trays supplied by MSS.

Today the company is an expert in its field with well over 20 years combined trading experience in the supply, estimation, design, seismic engineering and installation of cable tray, cable ladder, cable basket, cable trunking/cable ducting, pipe supports and engineered steel channel to both electrical and mechanical contractors.

Due to the rapid growth of the business during the past few years, and with projected growth in mind, MSS is upsizing its premises. Director Hayden Froggatt says the purpose built 1,100 sqm facility, which will house the sales, manufacturing and logistics departments,

Cable trays supplied by MSS on the Auckland University 302 science building project

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F R E E W O F

W ith E very F ull S ervice

In the early 2000s there was a dire need from specialised contractors to have the ability to undertake large installations of cable trays. The team at MSS heard the call and took action.

Services Mechanical Support Systems is the only cable management specialist who offers a five service package, including: • Product supply • Project estimation • Design drawings • Engineering • Installation. AT

Mechanical Support Systems PO Box 204336 Highbrook East Tamaki T (09) 279 8292 E hayden@mechanicalsupport.co.nz www.mechanicalsupport.co.nz — Advertising Feature

proud supporters and suppliers to

Mechanical Support Systems Phone: 09 576 2696 I Email: mike@steelco.co.nz

www.steelco.co.nz

60 March 2015

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Transport & Motoring | Main Autocentre

Covering all your automotive bases The question should be “what can’t we do for you?” as Main Autocentre in Auckland has been on the ball since day one, and that was more that 30 years ago.

Owner and managing director, Robert Braun has been in the automotive industry since 1985, starting out as an apprentice panel beater and working his way up the ranks to become a dealer principal of a multi-franchise new and used car dealership. His vast knowledge, experience and skills obtained during the years means his expertise covers most areas of the automotive industry.

Main Autocentre Ltd is a professional one stop automotive service centre, covering everything from WOF, mechanical repairs and vehicle refurbishments, to collision repairs, full automotive spray painting, chassis alignment and more.

So if you’re not particularly handy with cars, it’s probably best to leave it to the experts, because Main Autocentre has it covered. And if you would still like to learn something about cars, the staff are more than happy to answer your questions and explain the repair process. They’ll even throw in assistance with car rentals and work with your insurance company to ensure a smooth fast repair process.

The company has seen all the ups and downs and yet remains a force to be reckoned with in the automotive industry. This of course couldn’t have been achieved without the help of loyal and supportive suppliers whom have helped the business reach where it is today.

Main Autocentre would like to thank the following businesses for their ongoing support: • Auckland Motors Mitsubishi • All Subaru PartsWorld • Hunua Auto Spares.

AT

Main Autocentre Ltd 90 Gavin Street Penrose Auckland T (09) 580 0323 E info@mainautocentre.co.nz www.mainautocentre.co.nz

— Advertising Feature

Mitsubishi Motors New Zealand Most Awarded Dealer for 2003, 2004, 2005 2006, 2007, 2008, 2009 2011, 2012, 2013, 2014.

(09) 2628624 djohanson@aucklandmotors.co.nz 686 Great South Road Manukau, Auckland

With over 20 years’ experience supplying top quality second hand Subaru parts throughout New Zealand & around the world, you can be assured we are experts in our field.

Give us a call today!

www.aspw.co.nz sales@aspw.co.nz

73 Hunua Rd, Papakura 2110 P: (09) 298 6138

E:hunuaautospares@xtra.co.nz

0800 278 2278 www.aucklandtoday.net.nz

March 2015 61

Transport & Motoring | Turner’s Panelbeating

Initiatives | Universal Packaging

Universal Packaging -

Specialists in pallet wrapping solutions

“

Universal Packaging Limited sells pallet wrap and machinery, but what really makes this company stand out in the end-of-line packaging industry is its devotion to personalised customer care and optimised pallet wrapping.

Turner’s Panelbeating know the importance of standout customer service.

But it doesn’t just talk about delivering unbeatable panelbeating and car painting services - it puts these words into action by integrating smart, customer focussed systems into every aspect of the job.

Evidence of the company’s emphasis on customer satisfaction is clear. It has new tidy loan vehicles available to customers, so when your car stops you don’t have to. Tyler says they are also the only business that he knows of who supplies photographs of the repair work. “A folder of photographs showing every step of the repair is presented to the customer to prove we did what we said we would,” he says. Plus it ensures every vehicle is washed before repairs are commenced, and groomed before it departs the premises.

“We are very focussed on service, fast turnaround and training of staff; we don’t just repair cars, but supply fantastic service too.”

Tyler is dedicated to his profession not only within his own company, but within the wider panel and paint industry. He is the Auckland Collision Repair Association chairman and is putting a strong focus on the association to encourage young people into the profession as apprentices.

“Two months into our nationwide tender with Universal Packaging we found we were using approximately 20 percent less machine wrap. I have no hesitation in recommending Universal Packaging to any prospective business that wishes to achieve significant savings in cost while still being supplied with high quality products.”

The New Zealand-wide company started out as a general packaging supplier, supplying a wide range of packaging goods to companies throughout the country. Today they lead the industry in specialised pallet wrapping.

Service that’s second to none

It is easy to see that Tyler Schwalger, owner and operator of Turner’s Panelbeating, puts a large amount of thought and effort into his company. It’s just one of the reasons why it was the winners of the 2012 Westpac Business Awards for Excellence in Information Management and a finalist at the MTA people’s choice Collision Repairer Awards in 2010.

Customer testimonial

No man stands alone Running a company well is often part of a wider effort with key business partners.

Turner’s Panelbeating would like to thank its strategic partner North Shore Toyota for its ongoing support and commitment.

North Shore Toyota has played a big part in inspiring Turner’s to be service driven and professional. Today Turner’s is a Lexus, Toyota and Daihatsu recommended repairer by appointment of North Shore Toyota.

Turner’s also thanks Automotive Refinish Technology. AT

Turner’s Panelbeating are approved repairers for NZI, State, IAG ,Vero ,Toyota Insurance and Sureplan. And carry out repair work for all insurance companies.

Turner’s Panelbeating 147 Target Road Glenfield North Shore T (09) 444 4926 E turners.panel@clear.net.nz www.turnerspanelbeating.co.nz — Advertising Feature

- Operations manager at Foodstuffs Rotorua

”

UPL is New Zealand’s sole importer of the world renowned Wulftec and Spinny pallet wrapping machines. Whether you need to wrap 10 or 1,000 loads per day, or a load that is unstable, extra heavy, or has an irregular shape, UPL has the solution for you.

Universal Packaging would like to thank their valued supplier Allflex Print and Packaging for their continued service and support.

Universal Packaging has created and developed a process that optimises pallet wrapping with the lowest cost per wrap, guaranteed supply and regular equipment maintenance. It is called Total Wrap Management and it doesn’t cost its customers a cent. AT Universal Packaging Limited 142 Benmore Ave Palmerston North T 0800 700 000 E sales@universalpackaging.co.nz www.universalpackaging.co.nz

Proud suppliers of plain & printed film to Universal Packaging Ltd Ph: 09 274 0579 | www.bgdistributors.co.nz

— Advertising Feature

Initiatives | Orion Distributors

Pumps, pipes and more With a focus on high quality products sourced from around the world which provide superior performance at competitive prices, Orion Distributors Ltd has the experience and knowledge to offer you only the best of commercial and domestic pumps, pipe fittings and systems.

pumps. Gradually it expanded its product range with the introduction of a wide range of pipe fittings and more recently Orion was appointed as the New Zealand distributor for a range of bladder tanks and liquid storage systems.

Orion Distributors Ltd is a privately owned company founded in 2001 by Glenn Skinner and initially began by importing and marketing

Orion Distributors Ltd would like to thank Oceanbridge and Tass Print for their ongoing support. AT

Proud to support Orion Distributors www.oceanbridge.co.nz Contact Scott Wilson 09 488 5838 scottw@oceanbridge.co.nz

The product range is backed up by the highest level of service including technical support, rapid delivery and warranty programmes. All of Orion’s products are sold by and through plumbing and building retailers, nationally throughout New Zealand.

Orion Distributors Ltd 6/36 William Pickering Drive Albany Auckland T (09) 476 6871 E sales@oriondistributors.co.nz www.oriondistributors.co.nz

— Advertising Feature

OFFSET, DIGITAL & LETTERPRESS

PRINTING QUICKLY

without compromise of attention to

detail

534 Te Atatu Road, Te Atatu Peninsula P: 09 834 6338 E: dean@tassprint.co.nz www.tassprint.co.nz business card letterheads flyers brochures booklets business forms invoice books purchase order books delivery docket books newsletters calendars adhesive labels pads design tags certificates invitations posters menus tickets print management folders printed post paid envelopes quality A2 prints on paper & canvas unaddressed & variable data mail print & lodgement laminating & binding embossing responsible environment options hot foil stamping die cutting paper supply

P roud to sup p ort O rion D istriutors 62 March 2015

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