Auckland Today Magazine 113 by Academy Group

Issue 113 | August 2015

DIGITAL DIVA How Jenene Crossan built her mobile empire

Turning sales managers into sales leaders

WIN! A water monitoring alert on page 15

THE BEGINNERâ&#x20AC;&#x2122;S GUIDE TO

performance reviews

WHAT IT TAKES TO REACH THE TOP The traits top CIOs share WHY LONG-TIME CUSTOMERS LEAVE

WHAT WOULD RICHARD BRANSON SAY? The difference a small change in mindset can make

GRAB A FREE BUSINESS TRAINING NZ WORKSHOP on page 12

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Issue 113 August 2015

In this issue... Viewpoints

News

In Business

6 The PM’s desk John Key outlines how his seventh Budget is designed to help Kiwi families get ahead

10 The pros and cons of working from home Before you pack up your desk and sing sayonara to your work colleagues, there are a few factors to take into consideration

24 Focus Snowplanet, The Langham Auckland, Presson Labels, NZ Bookkeepers Association, BLENNZ Homai Campus, Allied Pickfords, Ockham Residential, PAK‘nSAVE Botany, Shape Commercial and Recreational Services

6 From sales manager to sales leader Kevin Vincent talks about transforming sales managers into sales leaders Auckland Today

Issue 113

www.aucklandtoday.net.nz HEAD OFFICE 2 Ivan Jamieson Place Christchurch Airport Christchurch 8053

6 Will the bank say “yes”? You’d expect bank officers to understand your numbers, right? Well, no - not necessarily… Glenn Hansen explains

AUCKLAND OFFICE

Level 14 57 Fort Street Auckland

MANAGING DIRECTOR

8 The two elephants in the room Martin Fraser-Allen discusses the two ‘elephants in the room’ in today’s markets

Gary Collins

NATIONAL SALES MANAGER Clive Greenwood

8 What would Richard Branson say? Colin Clapp explains how a subtle change in mindset could make a massive difference to business productivity

ADMINISTRATION Kylie Palermo ADMIN MANAGER Jade Haylett Angela Barltrop Stacey Coy Laura McLoed Lyn Wright

8 Managing cash flow The biggest challenge with cash flow in business is it generally lags behind profit. Martz Witty tackles an ever-present conundrum

SALES & ADVERTISING Melissa Sinclair Mariska Du Preez Chris Graves Grant Williams Tina Aiono Evelyn Gray Akash Sandhu

MEDIA CONSULTANTS

9 Factoring people into the design equation Jane Cowan-Harris on designing workplaces around people and their tasks

NEWSROOM

Phone: (03) 961 5098 Fax: 0800 555 054 Email: editor@academy.net.nz

Caroline Duke PRODUCTION MANAGER Carolynne Brown PRODUCTION CO-ORDINATOR Sarah Betman DESIGNERS Alyssa Watson Olivia O'Callaghan Jarred Shakespeare DESIGNER & ONLINE

ABC circulation as at 30/06/14

www.magazinestoday.co.nz

52 Business development Mozaik Caffés, Hi-Q Components, Walker Surveyors, VideoPro, ADSEL Solutions Group and Stainless Fittings & Fabrications

15 What it takes to reach the top The traits top CIOs share

60 Transport & Motoring AutoShield, Eurotech Auto Repair Centre and the Manukau Auto and Tyre Centre

16 Been Seen Check out the faces in all the right places 18 How to attract and retain talented staff The key ingredients you need in order to get, and hold onto, great people.

Scan this QR code to check us out at: www.aucklandtoday.net.nz

64 Logistics Freight Traders quest to deliver superior global logistics and project management services 65 Initiatives How The Energy Management Association of New Zealand is making a difference 65 Marine Tailor made finishing touches crafted by the talented hands at Marine and Architectural Stainless 66 Contracting Keep your company running with quick response welding and fabrication services delivered by Mobile Welding

22 Digital diva Despite founding some of New Zealand’s most well known digital brands and winning sought after accolades along the way, Jenene Crossan still refuses to sit still

Phone: (03) 961 5077 0800 555 097 Fax: 0800 555 054 Email: production@academy.net.nz

23,833

14 Why do long-time customers just move on? They don’t! Long standing clients leave for a reason

9 Events diary This is where you find out what’s on near you

PRODUCTION

ISSN 1173-1508(Print) | ISSN 2230-6168(Online)

12 The beginner’s guide to performance reviews Simple tips to help you hold clear, productive performance reviews

41 Property & Construction Onform Construction, David Reid Homes North Shore, HE Harnett Building, Glenbuild, CMP Construction, Storm Electrical and Heritage Buildings and Homes’ partnership with Nick Bosanac Builders, and Oasis Interiors + Construction

9 Is your website mobile friendly? If your website isn’t mobile friendly, then expect your level of Google visibility to drop significantly – Susan Carter explains

Jonathon Taylor EDITOR Laura Baker JOURNALISTS Terri Cluckie Marie Sherry

Disclaimer: This publication is provided on the basis that A-Mark Publishing is not responsible for the results of any actions taken on the basis of information in these articles, nor for any error or omission from these articles and that the firm is not hereby engaged in rendering advice or services. A-Mark Publishing expressly disclaim all and any liability and responsibility to any person in respect of anything and of the consequences of anything done, or omitted to be done, by any such a person in reliance, whether wholly or partially upon the whole or any part of the contents of this publication. Advertising feature articles are classified as advertising content and as such, information contained in them is subject to the Advertising Standards Authority Codes of Practice. Contents Copyright 2013 by A-Mark Publishing (NZ) Ltd. All rights reserved. No article or advertisement may be reproduced without written permission.

10 Mind matters Why taking the odd ‘mental health day’ might make you more productive

66 Hospitality Catering that’s a cut above from the Southern Spit Roast & BBQ Co, and step inside Pickles Café - a genuinely great place to meet and eat 69 Services For all your fastening needs look no further than The Bolt Shop, along with Shearwater Construction

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4 | August 2015 www.aucklandtoday.net.nz

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News | Viewpoints

A plan that's working

From sales manager to sales leader

Will the bank say "yes"?

By Rt Hon John Key, Prime Minister

Kevin Vincent is managing director of Vincent Consulting Limited. www.vincentconsulting.co.nz

A few weeks ago, the National-led Government delivered our seventh Budget. It focusses on a plan that’s working, and helping New Zealand families get ahead.

Few sales managers are born with the critical leadership abilities needed to overcome today’s challenges. However, sales managers can be transformed into sales leaders.

When we think about banks, we think about money. It then stands to reason that a bank officer understands numbers, right? Well, no - not necessarily.

Under this Government, 194,000 new jobs have been created since the start of 2011 – that’s around 120 new jobs every day. A further 150,000 new jobs are also forecast to be created over the next four years.

Vision enables the sales manager to look ahead and create/ plan ongoing missions or campaigns that unite and motivate the sales team. Great sales leaders have vision and have targets that others may not see.

Budget 2015 continues to build upon what we’ve already put in place to help New Zealand families, including free doctors visits and prescriptions for children under 13, which came into effect on July 1 this year.

Essentially their targets are often located way “beyond the headlights”. Leaders have the end in mind with defined, precise, clearly set goals and milestones that will realise maximum potential in them, for their companies and their colleagues. Their vision and goals are big.

Banks are certainly all about money and are very good at managing money. But understanding your financial reports? No, that’s a very different skill set. When making a loan application, never make an assumption about how much the bank officer understands.

Budget 2015 includes a $790 million package of measures to help reduce hardship for children living in some of our poorest families. Around 160,000 of New Zealand’s lowest-income families will benefit from this package, which includes a $25 a week increase in benefit rates for families with children, and it will help parents to better provide for their children. Our focus is on helping these young New Zealanders out of the cycle of hardship and the best way to do this is to support their parents into work. This approach is working – the number of children living in benefit-dependent houses has dropped by 42,000 over the past three years. Our responsible approach also means we’re able to put more money back in New Zealand families’ pockets through lower ACC levies. Around $500 million in cuts are expected to be made in 2016 and 2017, which is in addition to the $1.5 billion a year we’ve reduced ACC levies by since 2012. Annual ACC motor vehicle levies dropped from about $330 to $195 on July 1 this year, and they are likely to drop further to about $120 next year, saving vehicle owners about $210 a year. Budget 2015 also commits $2.4 billion extra funding to health and education during the next four years and we continue to focus on getting better results for New Zealanders from that money. We are continuing to work hard on increasing housing and making it more affordable, particularly in Auckland. Budget 2015 included extra steps to bolster and enforce existing tax rules on residential property, so anyone who sells an investment property within two years of purchasing it pays their fair share of tax, according to the existing law. We have also invested $52.2 million to facilitate housing developments on Crown-owned land in Auckland. It is estimated the Crown owns around 500 hectares of land in Auckland with the potential for residential development.

6 | August 2015 www.aucklandtoday.net.nz

Napoleon once said “imagination rules the world”. Einstein believed that “imagination is more important than knowledge, for knowledge is limited to what we know and understand”. Sales leaders are visionary with imagination to see beyond what others see. They become market leaders gaining first mover advantage, becoming first to mind and enjoy the resultant abundance of the fruit of their labour, intuition and courage. Decision making is critical to effective leadership. Leaders who make bad decisions are not leaders for long. Know-it-all sales managers actually don’t! Every decision or choice that is made will have consequences – good or bad – and sales leaders make good decisions based on using good process of understanding the issues, identifying the problems, generating sound alternatives and choosing the right options. Sales leaders often choose to use consensus as a model to be inclusive and engaging with their teams; in effect, gaining their buy in. We all know that in the majority of cases a group decision will have a better result than one taken in isolation. Sales leaders have the ability to understand the “how” in getting their “batting averages” up. No one wants to follow a sales leader who shoots from the hip, delays decisions, or has a low percentage of “right” decisions. Salespeople are motivated by leaders who have a good batting average, and respond decisively. They know gaining success is dependent on the numbers. Numbers of prospects, numbers of qualified prospects, conversion rates, return on investment, revenue and margins. Empathy – understanding and influencing the sales team is always a challenge. That’s why emphasis is placed on empathy, communication style and motivation. Sales leaders must practice situational leadership and understand how to identify and support the motivational needs of each of their sales team colleagues. Personal qualities like empathy, trust, ethics, integrity, honesty, listening skills, responsiveness and role modelling are of the utmost importance.

Glenn Hansen is a chartered accountant and registered mentor with NZICA. www.hansenconsulting.co.nz

What does a lender look for? When you ask to borrow money a lender will always look for two things: 1. Security – something they can sell if you default on the loan. 2. Serviceability – an ability to pay the loan instalments (your income, less expenses). Security can be a combination of physical assets and guarantees (by you or someone else), or financial securities (a term deposit). But beware - business balance sheets usually value assets at cost, not market value. As a result, company shares and business assets can be undervalued. You need to communicate the market value of the security you are offering. Serviceability can be tricky, particularly for business owners. Often your financial reports are prepared for tax purposes, and/or you may have income from multiple sources. It can be difficult for a busy bank officer to untangle the information and gain a proper understanding of your income. Also, historical reports may not reflect current trading and future prospects, and certainly not the impact a new investment may have on future income and cash flow. This is where you need someone who can understand and explain your business history, current activities and future prospects in a manner a bank will understand. Should I borrow? Some debt is good, and some is not advisable. With debt comes risk. It is useful to remember that when you borrow, you are really spending tomorrow’s income today. That is because the loan, or at the very least the interest, is going to be paid from future income. If you are committing tomorrow’s income, you should have a good reason for doing so. How can I maximise my chance of success? Employ an adviser who can understand your business, your financial information, and your needs. Present information to the target lender that explains in plain English: purpose, serviceability and the true value of your security.

The finest fit Tailor Made Suits specialise in making the finest tailor-made suits for men and women across New Zealand. We commit to providing our customers with the best price and quality to make sure that you look sensationally sharp in your chosen design. Our family has been involved in the textile industry since the 1950s. Our home town of Hoi An, Vietnam, is famous for making suits, where tourists can get one made within a day and, 95 percent of the time, require no alterations – we do it once and we do it right! We have a team of highly skilled tailors that were hand picked from the best in town to bring you excellent service with an even better end result. Since starting in New Zealand in February 2014, we have been very busy, experiencing incredible growth having completed over 100 orders each month! We believe we are the fastest growing tailoring company in New Zealand. Our customers are so impressed that some have even come back to purchase up to five more suits. We offer full suit packages at special rates but we also provide single items, depending on your needs. We also offer special pricing for wedding party attire for the groom and groomsmen, provided that we receive as much notice as possible (preferably at least two months in advance). We understand that it might not be possible for you to provide your own measurements, so we recommend that you contact us to do it for you. Simply use our online booking service to book an appointment with our team. If you can’t make it to our Auckland office, we also travel to other cities in New Zealand to take measurements for our customers because we believe in providing the best service we can. Seeing you in person also means we can take accurate measurements, resulting in the best possible quality and fit. Details of our tours can be found on our website so make sure you check to find out when we’ll next be in town. We are currently covering Wellington and Christchurch and are looking at other regions soon, so send us an email if you are interested in a visit from our team.

Tailor Made Suits

We have a great commitment to our community and take pride in sponsoring local organisations such as Women’s Refuge and North Harbour Rugby. Late last year we were commissioned to outfit the North Harbour Rugby ITM Cup team with our Number Ones package which consisted of blazers, pants and dress shirts. We produced first class, quality attire for the team to wear at after-match functions and formal occasions that received great feedback from cup manager, Peter White; “they may not have had the best season last year, but at every after-match, they are the best dressed.” If you would like to learn more about our services then visit our website.

Client testimonials “Doyle and his team kept to all deadlines and in fact achieved some remarkably fast turn arounds on more than one occasion when asked. I have no hesitation in recommending Doyle and Tailor Made Suits.” - Peter White, QBE North Harbour ITM Cup Manager “Just picked my suit and shirt up last weekend and was blown away. Workmanship, according to my wife who sews, was awesome and fit was absolutely perfect. No alteration needed. I’m 6’6” so can’t buy off the rack if I wanted to. Highly recommend! Cheers guys.” - K Walmsley from Auckland “I have received the tailor-made suit. I love it and to date I have been receiving positive feedback from my colleagues at work. Would you please let me know if you are planning to do any specials because myself and my colleagues are interested.” - M Selvarajah from Wellington

Doyle. 0225 120288 | Sammy. 0225 171290 E. sales@tailormadesuits.co.nz www.tailormadesuits.co.nz

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News | Viewpoints

The two elephants in the room By Martin Fraser-Allen, Investment Adviser at Craigs Investment Partners. www.craigsip.com

We see two ‘elephants in the room’ in markets at present; the so-called ‘stretch for income’ and the ‘drift to growth’. By ‘stretch for income’ we are referring to the increasing tendency for investors to take on more risk to source higher yields, whether this is by buying higher yielding equities or higher-yielding bonds (which, by their nature, are also higher-risk). The ‘drift to growth’ is an outcome of this stretch for income. As the supply of higher-yield bonds has dried up, investors have shifted capital from lower risk income assets (cash and bonds) into growth assets (shares and property), where returns have been higher, but so are risks. This process may be appropriate; in our view, many New Zealand investors have too little invested in growth assets. However, investors who are shifting into growth assets, or into higher risk fixed income, need to be aware that this involves additional risk. The last material fall in markets was six years ago, during the global financial crisis, when sharemarkets fell by 30 percent to 40 percent and a similar fall could happen again at any time. Investors should talk to their adviser about their asset allocation and ensure they understand the risk profile of their portfolio and consider carefully any decision to shift capital into higher risk assets. There are a number of key issues around asset allocation we believe investors need to consider at present. 1. Focussing only on returns when constructing a portfolio ignores the other half of the investment equation - risk. Asset allocation is the key driver of risk in your portfolio, especially the split between lower risk income assets (cash and bonds) and higher risk growth assets (shares and property). 2. The return from bonds is indeed lower than the potential return from shares, but this return is far more certain and reliable than from shares. Bonds play an important role in portfolios as they help provide a buffer during periods of market stress. 3. Be wary of moving too much of a fixed income portfolio into higher risk, high yield bonds. It is only high quality bonds that hold their own during market declines. Lower quality bonds tend to behave like shares during periods of elevated risk, and therefore provide little or no diversification benefit at the very time when you need it most. For Investment Advice please contact Martin Fraser-Allen, Investment Adviser at Craigs Investment Partners Christchurch branch by phoning 03 964 3246 or visit www.craigsip.com. Martin's disclosure statement is available free of charge under his profile on www.craigsip.com. This column is general in nature and should not be regarded as specific investment advice.

8 | August 2015 www.aucklandtoday.net.nz

What would Richard Branson say? Colin Clapp is a founding member of The Business Factory. Visit www.accountable.co.nz and www.thebusinessfactory.org

Here’s a sentence I’ve never heard credited to Richard Branson; “I would love to grow my business, but I want to maintain my work-life balance”. These words are simply not the Virgin leader’s style because a glimpse into Branson’s mindset reveals mantras such as: Just do it! Believe it can be done and prepare well. Have fun; when it’s not fun, move on. Be bold; calculate the risks and take them. Challenge yourself; aim high. Live the moment; love life and live it to the full. Value family, friends and your team; pick the right people and reward talent. Have faith in yourself; think “yes” not “no”. Sadly, it seems a significant portion of the NZ small business population do not share Mr Branson’s philosophies. According to the recently published Westpac ‘Grow NZ 2015’ report, when asked “Which of these would you consider to be the single biggest obstacle to expanding your business?” a worrying 21 percent of respondents chose the option “I want to maintain my work-life balance”. I say “sadly” and “worryingly” because a simple, small and subtle change in mindset and language could make a huge difference to business productivity, New Zealand’s economic performance and the quality of life of many, many more New Zealanders. Yes, instead of the opening line, I suggest the simple, small and subtle change of replacing “but” with “and” so that all business owners are saying “I would love to grow my business and maintain my work-life balance”. This seemingly innocuous tweak to our self-talk forces our brains to ignore excuses that hold us back and ask better questions of ourselves, such as “How do I grow my business and maintain my work-life balance?” As the Bransons of this world know, there is always a way to reach your goals. We live in unprecedented times. We can make much better use of our resources, we can develop more effective processes and, importantly, we can continually measure our progress to ensure we’re doing the right things right. If we prioritise the wellbeing of our people and keep stakeholders accountable to higher growth goals, we can collectively transform New Zealand’s productivity and performance culture. In turn, business owners will reap the rewards of stronger businesses and far more stakeholders will get to enjoy better work-life balance. So the next time you hear business owners (or anyone) use the “but” word, remember Richard Branson and ask yourself whether the introduction of the more abundant concept of “and” would make for a much better work-life balance outcome.

Managing cash flow

By Martz Witty, head of the Martz Group, aligning chartered accountancy with the creativity of business development. www.martz.co.nz

The biggest challenge with cash flow in business is that it generally lags behind profit. It’s inevitable that there’s a time lag, it happens simply because there are often other pressures on cash that don’t have a direct effect on profitability. The first step in business is to be profitable. Sounds simple enough but with profitability comes a real need to manager some of these other forces that suck cash. It’s unfortunate that all too often they don’t happen in the order you’d prefer them to. So on the assumption you have a profitable business, let’s look at some of these other forces. Taxation: It’s crucial you set aside the cash to meet the tax requirements and there are many, from PAYE and GST through to Terminal Tax and Provisional Tax. Find out these amounts early and set the cash aside so as to avoid unnecessary penalties and stress. If you’re not paying tax then chances are you haven’t made any money, or you’ve cheated on the tax return. Yes of course there are some exceptions, such as having losses brought forward. Debt: Poor debt management kills many otherwise successful businesses. Loading up with debt can become like a drug that lets you postpone making hard decisions. Debt to fund growth is good, but funding losses with debt is a recipe for disaster. It’s important to remember that debt is repaid with after-tax profits. This can create real headaches. Working capital: It’s been reported that 80 percent of NZ businesses have insufficient working capital – cash set aside to fund the day to day operations of the business. This is something that needs to be planned for and then worked on. A common goal is retaining after tax profits equal to two months of operating costs in cash with no draw down on any lines of credit and all taxes paid or the cash set aside. This is considered the lowest you would want this set at. Money to self: Once you’ve dealt with the first three other forces you get some for yourself. It might be your business is in growth mode and so you’re ploughing the cash back in, but eventually you’ll get to withdraw it and invest in something else to help grow your wealth and diversify your risk. Diversification is a sound wealth strategy as relying on only one source of income can be a dangerous path, especially in the long term. We typically recommend paying yourself a market salary for the job you perform and then use excess after-tax profits to clear personal debt, and then build other wealth creating assets.

News | Viewpoints

Is your website mobile friendly?

Factoring people into the design equation

EVENTS DIARY

What’s happening on the business and entertainment front

TUESDAY, AUGUST 4 Suzanne Carter is a specialist for website development company Limelight Online. www.limelightonline.co.nz

You may no doubt be aware that on April 21 Google released a mobile friendly algorithm. What this means is that if you do not have a mobile friendly website then you can expect your website’s level of visibility within Google to drop significantly when people are searching for your product or service on mobile devices. If you already have a mobile friendly site, conversely your site will get a boost on Google’s mobile search results. Considering that more and more people are now using their mobile device this could potentially have a serious impact on your business. So here is a list of FAQs to help you understand what exactly mobile friendly means and how it could impact your business. What does mobile friendly mean? It means that your website is designed and developed so that it provides an optimal experience for mobile device users. For example, searchers must be able to read your website’s content without tapping or zooming, each page must avoid horizontal scrolling and unplayable content, such as certain types of videos or media that needs to loaded using Flash. How do I know if my website is mobile friendly? A good way to check this is by using Google’s Mobile Friendly Test tool. This will tell you if your site passes its test. How do I know if my website gets traffic from mobile devices? If you have Google Analytics installed on your website you will be able to check to see the percentage of traffic currently coming to your site via a mobile device -whether it be a smartphone or tablet. People are not looking for our type of business on their mobile phone. Do we need to go mobile friendly? Consider the fact that your mobile traffic statistics may be low precisely because your site is not mobile friendly. Is it too late to make my site mobile friendly? Definitely not. You can update your website to be mobile friendly at any time.

Jane Cowan-Harris is the head of WorkSpace IQ. www.workspaceiq.co.nz

A few years ago The NZ Ergonomics Society rebranded itself, adding ‘Human Factors’ to its name to become the Human Factors Ergonomics Society. As an occupational therapist by profession, for me those two additional words were music to my ears. Why? Well, I saw it as a very positive, concerted push to get you, me and the rest of us, up front and centre, into the minds of those creating our furniture, equipment and overall work space environment. Despite the term ‘ergonomics’ being about ‘fitting the task to the person’, despite the best intentions, people tasked with designing offices or buying equipment often leave people outside of their workplace design equation. That term ‘human factors’ serves as a reminder that you, the individual, must figure in there too!

Auckland Dots This course is designed for people looking to increase their communication skills, improve relationships, maximise sales and productivity, enhance workplace dynamics and gain an awareness of your natural strengths. Facilitated by Amy Scott, one of Australasia’s most sought after professional speakers. To register, visit: www. amyscott.co.nz

TUESDAY, AUGUST 4-5 Grow your Financial Skills In this workshop you’ll focus on the financial side of your business and how to read, forecast, and manage the numbers behind your business to improve your profitability and financial position - designed for business owners and senior leaders who make decisions affecting the financial performance of their business. To register, visit: www. theicehouse.co.nz

WEDNESDAY, AUGUST 5 Starting Off Right workshop Starting Off Right workshops are for new business owners. At this free professionally facilitated course you’ll receive expert advice on planning, taxation, marketing and making industry connections. To register, visit: www. aucklandnz.com

Same, same, different Surely the most incredible thing about people is our individuality. We are not clones. As well as being different personalities, we are (obviously) each different in terms of size, shape, mobility, vision, hearing, the way we work best (more extrovert or introvert) or the way we learn best. Yet, despite all the obvious differences, we often expect people to fit into a set type of workplace with little choice in seat size, desk height, workbench height or lighting.

MONDAY, AUGUST 10

Getting the right furniture presents a challenge not only for the staff, but also for the organisations concerned. It’s quite unrealistic to expect them to buy lots of different furniture choices to suit every individual however, there are solutions if you can find flexible options, for example chairs with sliding seats to adjust depth, or additional shafts to adjust height.

TUESDAY, AUGUST 11

People and stuff Ergonomics isn’t’ all about furniture either. Next time you walk through the doors of your workplace, take a look around with people in mind. Consider the space. Does it really work well for you, your colleagues and visitors?

Does this algorithm affect the whole site? No, it is on a page by page basis. So, if some of your pages are not mobile friendly this algorithm won’t affect those that are.

Talk to people before you buy Remember too when planning to buy new items, re-design the office or even build a new premises, as well as doing your product research, talk to the people who will be working there before you buy.

If my site isn’t mobile friendly, will it impact desktop searchers? No, it will only impact mobile searchers and to clarify, mobile in this context does not include tablets.

Find out what they think is important for them. They may tell you about things you’ve never even thought about before, such as shower facilities or better lighting in particular areas, or comfy seats in the lunchroom. All these types of suggestions contribute to making a workplace more usable for everyone in it, and many come with comparatively little cost.

Foundation Skills for Personal Assistants and Secretaries This course is designed to empower personal assistants and secretaries with the skills and techniques to become more efficient, productive and professional. Participants will learn skills like managing meetings and travel itineraries, managing conflict, basic project management and more. To register, visit: www. pdtraining.co.nz

Short Speeches for Special Events Most people hate speaking in public and avoid it if possible. The purpose of this course is to learn the skills that will enable attendees to feel confident to make important speeches and enjoy doing it. The course will help you find your natural speaking style and communicate with ease. To register, visit: www. selwyncomed.school.nz

SATURDAY, AUGUST 15 The Bledisloe Cup This is the last test before Rugby World Cup 2015 and a vital piece of silverware is on the line – so don’t miss out! To purchase tickets, visit: www. allblackstours.airnewzealand.co.nz

SATURDAY, AUGUST 15 -16 MYOB Accounting In this course you will be shown how to use a range of features such as setting up your accounts, GST reports, sales and receivables, purchases and payables, inventory control, bank reconciliation, balance sheets and more. To register, visit: www. edgewater.monkey101.co.nz

www.aucklandtoday.net.nz August 2015 | 9

News | Working life

The pros and cons of working from home By Laura Baker

Working from home is a very attractive option for many people. It offers great flexibility and a work-life balance that we all dream of. And as more people seek a better balanced lifestyle, an increasing number of professionals are turning this dream into a reality. You may be chasing this goal yourself. Either by establishing your own start-up company from the comfort of your home, or your current employer might have offered you the opportunity to retire from the office cubicle and relocate to home. But before you pack up your desk and sing sayonara to your work colleagues, there are a few factors to take into consideration. While, yes, there are many benefits of working from home, there are some pitfalls to be aware of. It is a good idea to weigh up both the negatives and the positives before you throw an office leaving party.

Advantages

Focus

Flexibility Working from home opens up a world of possibilities. Having the freedom to choose your own work hours is one of the most notable changes, but there are many other elements that you’ll have control over. For example working for home gives you the freedom and the flexibility over your work environment which encompasses the temperature, lightening, sound, such as the choice to play music or not, and your overall comfort and atmosphere. Whatever mood makes you the happiest and most productive you can create.

Working from home cuts out all of the typical workplace distractions and disturbances; you’ll no longer encounter annoying interruptions, unimportant meetings or distractions from co-workers. So it is easy to focus in a calm quiet environment.

Substantial savings There are many hidden costs associated with working in a traditional office environment, from the cost of fuel used while driving back and forth to work, parking charges, the temptation to buy expensive lunches, pricey work wardrobes whether you are required to dress professionally or in a uniform. And of course if you have children there is the cost of childcare. But by working from home all of these expenses are literally gone and you’re bound to notice a welcome saving.

Higher work output Removed from the distractions and stresses of the workplace people often feel a lot happier and as a result, work more efficiently and at the end of the day, are more productive.

Disadvantages Interruptions Although you’ve eliminated office distractions, a whole new raft of distractions arise from working at home - and they can often be worse. Home interruptions can include children, friends, pets, neighbours or the temptation to do chores around the house. To avoid these distractions you need to set clear work hours and let your family and friends know you are unavailable during this time.

Loneliness One of the main disadvantages of working from home that isn’t often anticipated is the isolation experienced working alone. People often miss the hive of social interaction at the workplace. For many people it is their primary environment to meet people and make friends. And as a consequence professionals working from home often feel disconnected, isolated and depressed. Forgotten By not physically showing your face in the office on a daily bases you can find yourself being overlooked and forgotten. You may be left out of important company decisions and changes; or worse, in danger of being overlooked for promotion in favour of staff who are more visibly fighting for the position. Work doesn’t end If you fail to create a clear separation between your work and home life, you can be at risk of working endlessly. Because there is no one enforcing a strict nine to five work day, people who work from home often find themselves working longer hours. This may be triggered by pressures to prove themselves and their abilities in this arrangement.

Mind matters; Mental health days By Davina Richards

The reality is that we work long and hard to do the job we’ve been assigned to do, so achieving that work/life balance concept can seem redundant. Sometimes, we simply just need a day off to sort ourselves out mentally in order to prevent burnout, remain productive and increase our work performance when we return to the job. We often associate days off work with a physical illness, but mental wellbeing is generally overlooked. Keeping up with everything in life and work can become too much and our brains turn into mush, or worse, destructive. Being stressed and unhappy isn’t good for your health and it isn’t good for those around you either. Sometimes we, especially workaholics, find it difficult to give ourselves time off work because: • We worry about how it might affect other people in the workplace • We think we won’t be able to keep up with the workload when we return • We worry we’re missing out • We feel guilty or pressured • We need the money • Or we think we don’t need the time off.

But if you’re physically and emotionally exhausted, suffering from sleepless nights, feeling constantly stressed, snappy at work and home, or generally not caring about your work, you’re on the road to having a meltdown, and potentially career suicide. What’s worse; working too hard and not working to the best of your ability and making mistakes, or taking a day off so you can get back to work re-energised and complete tasks to a high standard? While one day off won’t cast away deep underlying stresses and strains it does allow you some headspace. If you don’t want to eat into your holiday pay, ask your boss to take an unpaid half day or full day off work. And remember, you don’t have to tell your co-workers that you’re taking a mental health day, just that you won’t be available.

Whether you intend to be busy carrying out chores around the house, exercising, enjoying some retail therapy, or you intend to do the complete opposite and catch up on sleep for the whole day, a mental health day is whatever it means to you to be completely free. Just remember to plan ahead by informing your boss and colleagues of your leave in advance, so they can work around it. This way you won’t need to worry about how your absence may affect others.

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And make sure when you take your mental health day, work stays at work – don’t bring it home with you. Turn your mobile phone off, don’t check work related emails and certainly don’t take home any paperwork. Emergency’s only please. At the end of the day your health is important. Provide some relief by paying attention to yourself and live a healthier life.

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News | People

Beginner’s guide to performance reviews By Laura Baker

Performance review conversations can be difficult for employers to carry out. Some employers may be strapped for time and the review can quickly fall to the bottom of the ‘to do’ list, while other employers may not have the confidence and knowledge about what is required and they avoid the topic. But in order to get the best out of your staff and to keep them working at their best for your business, it is important to perform yearly performance reviews with all of your staff.

2. Organise the meeting at a time and place that is comfortable for both parties. Ensure there is plenty of time available for the review, you don’t want to rush the conversation.

The purpose of an annual review is to identify developments needed, recognise achievements, outline expectations for future performance and discuss career growth and promotions.

3. Prepare a list of topics/issues you would like to talk about.

Performance reviews don’t need to be difficult and they don’t need to take a long time. Here are a few simple tips to help you hold a clear, productive performance review.

Goal orientated A successful performance review should achieve two outcomes. Firstly, as the employer, you need to deliver an accurate and fair appraisal of the staff member’s performance during the past year, ideally using real examples to illustrate and back up your appraisal. Secondly it is essential to create an individualised performance program for the upcoming year with the staff member. The performance program should include personalised goals for the employee as well as goals which align with the companies greater objectives. Attainable goals which give them something to work towards will enhance the employee’s commitment and motivation levels towards their job and help them to grow and progress in their role.

Preparation is key It is important to prepare for the performance review before you meet with the employee to achieve the best result, especially if you are unfamiliar or anxious about holding the conversation. As the employer you can prepare for an effective performance review conversation by taking the following steps: 1. Have a good general knowledge of the employee’s performance and the results they have achieved.

Conversation techniques There are a number of key strategies and skills you can include in your conversation to achieve a positive end result. They' are:

Personal reflection Begin by asking them to reflect on their performance during the past year. Listen to their answer without interrupting and then use their answer as a base to begin your appraisal by agreeing, or possibly disagreeing, with their personal evaluation. Remember people can often be their own worst critic.

Problem solving If the employee is falling short of the standard required by missing deadlines or not meeting objectives, use a problem solving approach to talk through how they can improve. Start by outlining the gap between the results they are producing and the results that are required. Ask the employee to consider why they are not meeting their targets and discuss what obstacles have been harbouring their success. Then identify ways they can improve and what you can do to help them reach their goals. Make a joint commitment to both actively work towards improvements and meeting the office standards.

Silence They say silence is golden and in this case silence is a very useful tool to encourage people to talk. If you want the employee to talk further about a certain topic you feel needs further exploration and reflection just remain silent, they will fill the void with talking.

Active listening Utilise active listening skills including reflecting, paraphrasing, summarising and open ended

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“

They say silence is golden and in this case silence is a very useful tool to encourage people to talk. If you want the employee to talk further about a certain topic you feel needs further exploration and reflection just remain silent, they will fill the void with talking.

”

questions to your benefit. These techniques will help you and the employee examine their performance priorities, personal goals and career aspirations.

Separate the problem If you do need to criticise an employee's performance then separate the person from the problem. Make it clear the employee is not the problem, but the behaviour or actions they have been exhibiting does need addressing. Let them know the behaviour is not supporting career progression or helping them achieve desired results. Listen to their response and help them to find a solution.

Mistakes to avoid Performance reviews should leave the employee feeling motivated and committed to their job, but too often the review conversation can leave staff feeling demoralised and hurt.

Don’t dredge up the past. If an employee has had a misconduct warning in the past and it has been resolved don’t bring it up again. Reflecting on their negative past is unproductive and demoralising for them, instead focus on positive actions they can make in the future. No bombshells. Don’t bring up any surprises unless they are positive ones. Deliver criticism in a constructive helpful manner that focusses improving on their downfalls. Leave your personal opinion of staff at the door. No doubt there are some staff you are friends with and some staff who you don’t get along with, but whatever your personal opinion of them you must not let it enter your professional assessment of their work.

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News | Tactics

Why do customers that have worked with you for years, just move on? Despite the belief that customer turnover is all part-and-parcel of business practice, industry expert Eugene De Villiers believes that no customer ‘just moves on’. Eugene De Villiers Any long term relationship with a customer that has continually met or exceeded expectations should not lead to their departure from your business. The only factor that may affect this is when there has been a change of staff within your customer’s business and the new appointee would either like to do things differently, has plans to start ‘afresh’ or simply has pre-existing supplier relationships with whom their loyalties lie. In order to help minimise this risk and make any possible departure a difficult proposition, it’s essential to ensure the quality and efficiency of the work you provide is such that no one in any of your customers’ business could sensibly allow such a thing to happen. Of course, at times you will come across discontented customers. However, rather than simply give up and let them go, why not challenge yourself to retain them?

“

Pre-existing relationships may provide the benefit of a mutual understanding with one another and it’s always tempting to get caught in the rush of new ones, however neither should be given priority over the other.

”

The best course of action is to firstly ask your customer one of the most awkward questions, “What can we do better?”

The faster you respond to your customer and the more radical your response, the more likely you will stop their departure.

Then, apply the least used but most valuable ability in business - listening.

Honesty goes a long way in helping repair a customer relationship. If you are willing to openly admit that you may have failed - on whatever level - you’ve made a good start towards repairing that relationship and putting it in good stead for the future.

Take what they have said back into your business and then ask the difficult questions; if we are not servicing or meeting their needs, or providing them with the service we had committed to – what is lacking in our organisation? Is this from a lack of leadership or training? Do we have the wrong personnel on the job? Could it be the age-old adage of having oversold and under-delivered?

Of course, there are those who argue that a change of customer is healthy and in some instances, I would agree. However, for the most part I believe it’s far more beneficial to change your customer relationships, if required.

I recommend a ‘complete audit’ to be conducted once at least every three years. It provides an opportunity to answer the tough questions such as; are we meeting your needs? Are we providing you with good value? Are we providing a service that you are unable to replicate within your business?

to work that little bit harder to get to know their business and gain their respect.

If the answer to any of these is ‘no’, you can assess what needs to be done in order to deliver on these points – then make it happen!

The preferred practice is to treat all customers the same, irrespective of how much they spend or how long they have been spending with you. In doing so, you will soon find that even your newest will fast become part of your foundation.

Regular audits are also critical in helping ensure you are on the right track and your relationships are maintaining relevance. A long term customer relationship is just that - a relationship. My experience is that over time, both parties develop an understanding and mutual respect for one another, meaning their relationship moves from client/supplier into the far more beneficial one of friend/client/supplier. Of course, while it can be tempting to treat new customers differently, you will reap more benefits by treating them the same as you would your long-term customers – you will just need

Eugene De Villiers is the Managing Director of the Auckland based Extra Mile Company, which specialises in creating cost effective behavioural change programmes that utilise a range of rewards including travel, merchandise, recognition and branded cash. For more information, contact Eugene@ extramilecompany.com or follow him on linkedin.com/company/extra-mile-company

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News | Learnings

What it takes to reach the top Top CIOs share their secrets to success Successful CIOs are no longer senior executives who have spent their career in IT. They increasingly have spent time working in the broader business world in order to act as an effective interface between IT and the business and, critically, deliver business outcomes. That’s one finding from Hays Information Technology’s ‘DNA of a CIO’ report, which is based on one-on-one interviews with 243 IT leaders in Australia and New Zealand. The report found that today’s CIOs are not as boxed in as IT managers, but rather are people who can provide business solutions. They have a genuine desire to be involved in business improvement and are in a unique position to act as a link between business strategy and IT strategy.

1. Build a solid technical foundation • 31 percent have a degree in information technology, computer science or systems

2. Develop your soft skills • CIOs describe themselves as adaptive (54 percent), hard working (49 percent), proactive (48 percent) and collaborative (48 percent)

• They have taken courses in people management if necessary, broadened their leadership skills and are accessible • 40 percent said establishing stakeholder engagement and intra-business relationships is one of their top tips for up-and-coming IT leaders. 3. Ongoing professional development

• 53 percent of CIOs hold IT certifications or have undertaken additional IT qualifications.

• 71 percent of CIOs have attended networking events in the last two years

They possess a broad base of skills

• They’ve also kept up to date with the latest industry changes (54 percent), partnered with key departments outside IT (39 percent), worked with a mentor (29 percent), undertaken training to understand functions outside IT (23 percent), and undertaking further formal qualifications (21 percent).

• 44 percent started out in another role before spending the majority of their career in IT

As a result, there is no ‘box ticking’ approach to reaching the top IT job; instead aspiring CIOs need to gain a broad base of experience both inside and outside IT.

• Once they enter IT, it usually takes 11 years or more to reach CIO

For aspiring CIOs, the report reveals the ‘DNA’ necessary to reach the top IT job.

• 15 percent sit on the board of their current organisation.

• 30 percent have worked for more than five employers

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“The CIO is now firmly ensconced in the echelons of senior management,” says Peter Noblet, senior regional director of Hays Information Technology. “Rapid advancements in communications and technology have accelerated this development. As a result the role of CIO has quickly evolved. Technical expertise plays a significant role, but other softer skills associated with business management have risen in prominence.

• 57 percent advise the next generation of CIOs to get involved with the business rather than just the technology

• 25 percent have a Masters of Business Administration (MBA)

For most of them, working with IT people is one of the best things about being a CIO, and it is this passion for people that is the final piece of their DNA.

“Importantly, aspiring CIOs should gain exposure to various functional areas of an organisation. One of the most interesting findings of this report for me is that it confirms there is no box ticking approach to reaching the CIO position. “You don’t need to have held a certain job before you can be promoted to the next. Instead, reaching CIO is more about gaining a broad base of experience rather than checking off a list of job functions.

4. A passion for people All of the CIOs spoken to had high praise for the talent in Australia and New Zealand’s IT industry.

“Such a broad base of experience helps aspiring CIOs understand how to deploy technological solutions that map back to business objectives. CIOs truly are an interface between IT and the business.”

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been seen The people, their faces and all the right places - Auckland

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News | HR

How to attract and retain talented staff According to Westpac’s latest economic outlook, the labour market in New Zealand is strengthening. While this bodes well for the economy, for business owners and managers, it means finding and retaining great staff will become even harder than ever. Of course, money is, and always will be, a major factor in attracting and retaining your team. But it isn’t everything. There are other ways. EnableHR New Zealand general manager, Imogene Lomax runs down some of the key ingredients you need to get, and hold onto, great people.

Culture is a winner When you look at the companies that are often named as the world’s top employers, the magic ingredient ‘culture’ often tends to trump cash. Not surprisingly, people like working for, and tend to stay at companies where they are happy, fulfilled, part of something exciting, and where people care.

One size does not fit all It’s also important to remember that different things motivate different people, so it’s highly worthwhile to understand exactly what motivates your individual employees. You can do this as part of your formal performance review process, or more informally in every day conversations. You’ll probably be surprised by what makes each person tick and what motivates them to stay and continue to do their best for you and your company. Here are a few interesting ideas from businesses that I work with on how they attract and retain their great people - all without breaking the bank! a. Video job adverts A great way to showcase your culture and attract the right people when advertising a role is to make a video. Create a real life story on the role, who you’re looking for, your workplace, your people and what it’s like to work there. This does require a bit of planning, but it doesn’t require a big budget or a movie director. Simply grab your mobile phone and make it real and authentic. b. Additional time off This can take many forms. For instance you can offer a maximum number of additional paid or unpaid leave days throughout the year

for your employees to pursue their other interests, such as volunteering or charity work. It could also take the form of an extension to their standard holiday time so they can really benefit from a vacation overseas. Indeed last year, Netflix’s vacation policy in the US made the news for taking a decidedly innovative approach. The policy allows all salaried staff to take off whatever time they want, whenever they want, for as long as they want. The employee decides what time they need to take off. However, the onus is on them only to do so when they are comfortable that they and their team are up to date, and that their absence will not negatively affect the business – or their careers.

“

In terms of attraction and retention of top talent, there’s no one size fits all approach, but it’s always important to recognise your people as your most valuable asset.

3. Career development

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Whether it’s training and mentoring or other traditional career development opportunities, it’s important to recognise the importance of career advancement as one of the key reasons why employees decide to join, remain with, or leave a company.

Arranging an “open day” for all staff where each team showcases what they do and why it’s a great team to work in. This also helps promote other opportunities within the business. Considering secondments to give staff members the opportunity to develop a new skill or to try out a role in a new area before they commit.

4. Working remotely If it works for your business, why wouldn’t you offer your employees the flexibility to work from home? Or offer flexible hours between the office and home? For many employees, the ability to avoid rush hour traffic is a huge plus, as is being able to pick up the kids from school on occasion, or having the ability to be more focused out of the office environment. This flexibility can be highly beneficial to your employees’ wellbeing without it having to cost you a cent. Employees who value this benefit tend to be even more productive out of the office, so it’s a huge win/win for the employee and your business.

Training and development sessions provide a great opportunity to promote personal growth and for employees to step out of their day-to-day 5. Part-time hours and job sharing work. Think about: Not everyone wants to work full time and while costs may be slightly higher than employing a Sourcing experts from your team, network, or single individual, offering part-time roles and job one of your clients to present their story and sharing opportunities have significant returns, share their key to success on a topic.

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particularly if it means you get to retain team members who want to work fewer hours. In fact, it’s surprising how many people who work reduced hours feel they get as much done in four days as they do in five. The reason: they make each day more focused and productive.

6. Listen to your employees While I’m sure you’re familiar with exit interviews, you may want to instigate “stay” interviews so you can find out exactly why employees stick with you and what it would take for them to leave. Millennials in particular want to be a part of something bigger than themselves - although all employees want to be part of something they can believe in. Everyone benefits when they have the ability to contribute and have their say. Of course, by listening, you genuinely need to be ready to respond and take action where appropriate.

And finally - put your people first In terms of attraction and retention of top talent, there’s no one size fits all approach, but it’s always important to recognise your people as your most valuable asset. A great workplace is just as important as the products and services you take to market. The best thing you can do is be as real and authentic in all your interactions with your people as your are with your customers.

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PLUMBING & GASFITTING ROOFING & DRAIN UNBLOCKING PROBLEM SOLVERS

Celebrating 25 years in business A company is only as good as its employees’ skills and knowledge. When you work with McDermond Plumbing, Gasfitting, Roofing and Drainage you can be assured you are working with the best in the business. With 25 years in business Ian McDermond and his skilled team have accumulated a vast amount of specialised knowledge and skills.

Ian established the business as a one man band in 1990 and eight months later he employed his first staff member. Today the McDermond team has 15 staff including five plumbers, three gasfitters, three roofers, one drain layer and three administration staff.

Depth of knowledge During the years Ian has spent on the frontline of the industry he has seen a number of technology changes. “Today we are dealing with so many different products that require technical expertise to install them. So we have invested in employees who are experienced with the latest technology to ensure we can repair and install all of the newest products. “We’ve adapted as new products come on the market so consequently we are not your normal plumbers.

www.mcdermond.co.nz

Your average plumber or gasfitter can’t deal with these things because they just don’t get the training.” It’s this depth of knowledge that sets it apart from other companies in the industry. Eighty percent of its work falls under repair and maintenance with a 50-50 spilt between the domestic and commercial markets. But about five percent of its business is fixing other plumbers, drainage and gasfitters’ work that has been installed incorrectly. “We have the technical ability to repair, replace, find parts and install the appropriate products for the systems.”

is proud of and one that adds a lot of value to the business with Ian on the forefront of changes and developments in the industry.

Plumbing

Underfloor maintenance

McDermond Plumbing can service all of your plumbing needs, from unblocking a sink to installing an entire bathroom. Its professional and highly skilled team can help with urgent repairs and installation jobs in both the domestic or commercial sectors. It is not shy to suggest this is one of the most cost efficient ways to complete your plumbing project or repair.

As underfloor heating systems become increasingly popular, Ian says he has noticed his company is being called upon more and more to repair them; a service they have mastered.

Gasfitting

“The problem is customers purchasing underfloor heating don’t understand the systems need to be maintained. People are paying a lot of money for these systems, but they’ve never been tuned properly, they were not installed correctly and the installation is generally bad.

McDermond Gasfitting has the skills to solve any problems associated with gas appliances. It is equipped to deal with problems with gas ovens, hobs, central heating, hot water systems and boilers. It is an authorised agent for respected brands, including Ariston, Bosch, Aber and Monaco.

“These are the types of things we frequently find and can rectify at a reasonable cost, so the customer gets the best efficiency and warmth from their underfloor heating.”

Roofing

Uniquely diverse It is rare to come a across a company that is so diverse and yet simultaneously so specialised in a number of trades. “A lot of companies specialise in just one trade but we specialise in all four trades which is a real advantage and gives added benefits to our customers.” Ian was the Auckland and national president of Master Plumbers, Gasfitters and Drainlayers NZ and he has been a member of the association since 1992. It’s an achievement he

McDermod Roofing believes no job is too small and no job too big. The team provides an extensive range of services including repairs, installation and maintenance; from a simple gutter repair to replacing an entire roof.

Drainage McDermond Drainage can help you with all your drain laying needs including building or excavation works, repairs, maintenance, new lines and more. Its services are called upon throughout Auckland by private properties, schools, factories and other large scale commercial sites.

McDermond are Auckland’s most reliable contractor Give them a Call Now on (0800) 62 33 62!

News | Cover story

DIGITAL DIVA There’s one Kiwi businesswoman who knows which buttons to press when it comes to mobile technology based solutions. In fact, she thrives on the constant evolution of the online sphere, giving people what they want, when they want it. Davina Richards talks to Jenene Crossan about her new business model which literally gives women power in the palm of their hand. Shooting for the stars Jenene had me at “I had never created anything”. Of course, everyone has to start somewhere, but I’m amazed how this woman has solidified herself as a beacon for women in business, despite being a high school drop out, who never sat an exam in her life and admits she “makes it up” as she goes along. Speaking at the New Zealand Fashion Festival in 2012, Jenene talked about her first ever business, nzgirl.co.nz (one of the largest social magazines in the country and of which Jenene is still a director and shareholder of), which was brought to life using a second hand computer when she was 20. “I had never run my own business before… Facebook hadn’t even been invented… I’d never sold advertising, I’d never managed staff or written anything at all. I basically just made it up as I went along, which I reckon I’m still doing today.” Yet here she stands with more than 20 years’ experience in the digital landscape and is responsible for some of New Zealand’s most well-known digital brands including Flossie Concierge, nzgirl and Bloggersclub. She was also a finalist for the Westpac Women of Influence Award 2014 and a finalist for NEXT Women of the Year 2014. “I’m not afraid to give something new or not yet trialled, a go. I love new projects and love bringing concepts to life. I can inspire a team to come with me on the journey and think about the customer experience from the very first conversation. Everything is about how we can ‘fix the pain’, how do we make life easier for people,” Jenene says. I ask her, ‘what do you know now that you wish you had known at 20?’ “Everything and nothing, of course. As my mother always told me, ‘tis better to journey, than it is to arrive’. I wouldn’t be half the person I am today without having experienced the bumps along the way that I have so far. That said, I would probably have taken a faster crash course in financial management and data mining… of course it is rather hard to tell that to a 20 year old. “Oh and don’t get married quite so quickly, but that’s another story, or two,” she adds. 22 | August 2015 www.aucklandtoday.net.nz

News | Cover story

“

I’m not afraid to give something new or not yet trialled, a go. I love new projects and love bringing concepts to life. I can inspire a team to come with me on the journey and think about the customer experience from the very first conversation.

“I liken starting a business at 20 to kids who are skiing, flying past the adults at a million miles an hour, completely free of fear of falling over. I never had apprehension, as I just wasn’t plagued by self-doubt. My mother said to me after I showed her the first business plan (my very first ever), ‘but do you think you can do it, Jenene? Yes. Well then, what are you waiting for?’

Flossie Concierge now has 12,000 women with the service on their phone. “We are growing 500 new customers per week, we have more than 300 salons on board and have launched in Wellington, Queenstown and Auckland.”

Now expanding into Christchurch and Tauranga, and having the likes of tech entrepreneur Scott Gilmour, property guru Peter Cooper and Theresa “As I’ve got older and started businesses, the fear Gattung investing in the company, 2015 looks likely to be a huge growth year. is less in the getting started mode as it is in the delivery of growth. Our targets aren’t just huge – “We want Flossie Concierge to be the premiere they’re astronomical. They’re totally outrageous. service provider for hair and beauty in New But I think we can do it. I have to. Mediocre isn’t Zealand. Personally, I’m looking to achieve a what we’re shooting for.” great balance of family, work and friends. Stay fit,

Empowering generation ‘now’

be happy, have fun.”

Jenene’s timeline highlights some of her most important breakthroughs in both her personal life and career.

Firmly rooted in the hair and beauty industry which is worth more than $7 billion per annum across New Zealand and Australia, Flossie.com is backed by investors including the co-founders of Hell Pizza, the team behind Sonar6 and Rob Campbell.

She was engaged at 18 and bought her first home at 19. She married at 20 and launched her second business, 18 Ltd at 24 and sold it to Research International when she turned 26. She set up Actual Dialogue Pty Ltd at 27, remarried aged 28 and was single again aged 32. At 30 she established her fifth business, Flossie. com, initially launched as a last minute hair and beauty appointments website in early 2012. In September 2014 the mobile app Flossie Concierge was introduced, enabling women to request, book and pay for hair and beauty services at tried and tested spas and salons; a convenience for women with busy lives and a saviour for high-end salons who want to fill empty seats.

Jenene says that challenges are a daily ritual in any businesswomen’s life. “The entire remit in my job is about removing obstacles to drive us forward. Some of the bigger operational challenges are around recruitment (ensuring you get the right fit – which is easier said than done) and accurate forecasting to ensure cashflow management (so that you can do what you said you could do without running out of money!). “Finally I’d say for me it’s been about the commercial market keeping up with the consumer one. Our businesses have always been market leading consumer tech plays

”

that are first to market, and yet those with the chequebooks haven’t been quite as adoptive. Educating markets has been key.”

Awards:

Reflection

• Finalist for Women of Influence 2014

Jenene doesn’t believe “can’t” is a word, so it seems there is simply no stopping her when it comes down to business, except maybe in the moments of self-reflection and awareness of accomplishments.

• Cannes Lion - Gold Lion – Direct (sole winner for Asia Pacific)

• Finalist for Woman of the Year 2014

• Axis Advertising Awards Best in Show + Gold - Direct Electronic & Grande Axis

“Over the last 16 years there have been so many moments of launches, sealed deals and wins. But if I’m honest with myself, the best moments are really the gratifying ones where you realise that the thing you dreamed of, that you brought to life and made a reality, actually works and people want it and use it. That’s pretty special and very motivating, and somewhat addictive,” she says. Jenene is one of us. No matter what career path we have chosen, what binds us all together is that we’re all human, simply trying to start somewhere and get somewhere. Knowledge, experience and a bit of luck enable us to push forward, and it is people like Jenene who are helping others to reach their dreams too. “I like to think constantly. I never turn down a request to talk (though I can’t always do face to face) and I’m happy to be as candid as possible on the realities of it all. It’s not all fun and fearlessness. It’s also very stressful and it impacts every part of your life – dedication is key.

• Qantas Media Award – Best Light Entertainment • Asia Pacific Ad Fest – Gold & Best in Show Direct • NZ Best Youth Site Netguide Awards • NZ E-business of the Year • Finalist for Marketer of the Year 2006 • Business Women of the Year Category winner 2003 • Finalist for Veuve Clicquot Award 2008.

weakness is your inability to let go’. I think that rather says it all.”

Just the beginning Jenene is equipped, so to speak, to improve the lives of others through mobile technology, and the feel-good factor she gets from this is like no other. She is living proof that success can be achieved whether or not you have experience, knowledge or even qualifications.

“I over-share as frequently as possible to whoever wants to listen. I do a lot of public speaking and blog writing. I expect in the future I’ll sit on a lot of boards and help those getting started have great experiences like I did. “I have been very fortunate to be afforded the opportunities I have and have been allowed to make mistakes a long the way – they are a reality of start-up life. The key is to be the kind of person who gets right back up and keeps going. As a previous director of my business said to me, ‘your greatest strength and greatness

She wills herself to do well and to do better without hesitation because there are far better things ahead than anything we leave behind. And it makes me wonder if we’re all too busy fretting over what is and what isn’t. We don’t need to have it all figured out to move forward. Jenene Crossan is making it up as she goes along and she’s doing it extremely well. “If you’d said to me five years ago that I’d have three kids, be living in Greenhithe and working in mobile technology, I would have laughed at you.”

It offers a personal service which eliminates the hassle of calling around to secure an appointment and instead allows the user to make a request using the mobile app. You’re guaranteed a fast response and usually with a variation of the standard price. Users can shop around by comparing prices in less than 20 seconds and make suggestions and recommendations to help improve the service. This is beauty at your fingertips. “We undertook an enormous pivot at the two year mark for Flossie.com and introduced a new business model called Flossie Concierge. We reimagined the whole proposition for how women are making bookings. “We knew that we’ve all become very ‘last minute’ and not booking in advance any longer. We wanted to give women the power, as powerful consumers, to easily put their hand up and say, ‘I want, who wants me?’ The Flossie Concierge service is the easiest way for women to get what they want, when they want it. Request, book and pay for hair and beauty services very simply through your smart phone.” www.aucklandtoday.net.nz August 2015 | 23

Focus | Snowplanet

Cool functions, fun and team building Your staff work hard and deserve to be well rewarded for their efforts with a mountain of fun and great food and drink. So don’t settle for a mundane staff function, take your work party to new heights and hit the slopes at Snowplanet. Make your next work trip memorable and hassle free with the most fun you can have at minus five degrees. Everyone in your office is guaranteed to have a blast thanks to activity options designed to suit all abilities. Get your team having fun with snow games for a great laugh, or push them out of their comfort zone with adrenaline pumping snow sports, or if you prefer, stay perfectly comfortable and warm with a glass of wine by the large fireplace. Don’t let the size of your business stop you from having the ultimate work trip. Snowplanet can cater to almost any size group booking big or small. Many Auckland businesses have already experienced the thrill of a staff party at Snowplanet, with thousands taking part in a mixture of snow activities and restaurant visits each year. This venue ticks all the boxes of a perfect function venue. It is an all-in-one facility with a meeting space, fully catered and licensed restaurant and bar, team building activities onsite, free parking for 300 cars and free Wi-Fi throughout the resort.

Snow Games If you are looking for your next staff team building exercise or party activity look no further than Snowplanet’s Snow Games. The popular Snow Games are a lot of fun and suitable for all abilities of teams from 10 up to 30 people. Snowplanet GM sales and marketing, John Howsam says “our most popular team activity is Snow Games. That’s traditional team building activities like blind folded obstacle courses in the snow, tube racing, ice and spoon racing, snow jousting and sumo wrestling in the snow.”

Snow Sports But he says equally popular is Snow Sports and “the best part is no previous experience in skiing or snowboarding is needed, none at all”. So take your staff out of their comfort zone and give them the opportunity to learn a new skill with either ski or snowboarding lessons. Formal lessons with professional instructors are provided in a safe environment with the capacity to cater for up to 100 people in the group. Once your team have got the basics down pat put your new skills to the test with your own mini-Olympics.

Meeting your needs Snowplanet’s Delegates Package will meet your every need. From end to end, the entire day will be taken care of by Snowplanet’s function staff.

John says the Delegates Package includes meeting room set up in the requested configuration with automated multimedia equipment at the ready, refreshments on arrival, lunch in the restaurant or the conference centre and of course fun in the snow with your choice of snow activity.

Feast for all Group catering is Snowplanet’s speciality. The fully licensed restaurant and bar features large windows overlooking the slope, seating for up to 200 people and an inviting fireplace to warm up next to.

Proud to support Snowplanet

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24 | August 2015 www.aucklandtoday.net.nz

Group dining is made incredibly easy and stress free with the option to pre-order your meal in advance. A group dining menu is available with the choice of either a buffet or banquet; an a la carte menu is also available. The restaurant covers all aspects of catering for business meetings including tea and coffee service in the meeting room, morning and afternoon delivered and canapés or other snacks.

Get in quick Party venues across the city are already receiving Christmas function bookings and Snowplanet is no exception. If you want to secure your spot at the coolest venue it is essential to book now. But why wait until Christmas for an awesome work function? Snowplanet can host your business any time of the year. It has hosted a number of staff parties for notable businesses including ASB Bank, Mediaworks and Grab One – so make yours next. The highly experienced staff can put together a group booking event in less than 48 hours, but prefer two to three weeks notice. AT Snowplanet 91 Small Road RD2 Silverdale Auckland 0992 0800 SNOWPLANET T (09) 427 0044 www.snowplanet.co.nz

— Advertising Feature

Focus | The Langham Auckland

Think luxury, think Langham Whether you have important clients to impress or you need to escape the office for a team planning session, The Langham Auckland is the perfect place to do it. Well known for it's exceptional service with poise, The Langham has a luxurious range of venues, ideal for business meetings of any size. And now, there is more luxury than ever, as The Langham Auckland celebrates a decade of decadence with a $2.4 million refurbishment completed in April.

A touch of Class As a location for special events, The Langham Auckland is the perfect place. Event décor specialists A Touch of Class can create breath-taking settings and guarantee that you can relax, and enjoy your own event. Bread & Butter Bakery / Farm Cove Butchery Fine fare is at the heart of any world class hotel and The Langham Auckland is no different, serving traditional European and naturally leavened sourdough breads courtesy of the talented team at the Bread & Butter Bakery, and a selection of fine meats from the Farm Cove Butchery. Italian Stone One of the keys to The Langham’s architectural flair is it balances our European heritage with elements of New Zealand’s natural beauty. One way this has been achieved is with the use of natural stone from Italian Stone Ltd.

Optimum luxury The Langham recognises the fast growing potential of small and medium sized companies and understands exactly what you need to provide optimum value for every dollar. Hence the Optimum programme, which provides corporate rates at all participating The Langham and Langham Place hotels for companies needing 20-50 room nights per year. Enrol in Optimum and your company will enjoy lavish benefits such as exclusive rates across Langham’s portfolio of properties, preferential rates for Langham Club Rooms and Suites, a dedicated global sales representative to personally assist with your reservations and special requests and airline partner miles accrual. Enrol your company today at optimum. langhamhotels.com. The new Crystal Room and Gallery Rooms bring the five star hotel’s total number of venues to 13. This includes The Great Room, home to numerous black tie awards including the NZ Cricket Awards and the New Zealander of the Year Awards. The Great Room is still the largest pillar-less ballroom of any hotel in Auckland, seating 900 for dinner or 1,400 for cocktails.

The Langham built the new Gallery Rooms to meet the demand for more breakout rooms to support large events in The Great Room. With full HD digital vision providing simple intuitive wireless connectivity for iPads or PCs, presenters no longer have to be tied to a cable while they make their presentations. “Opening this suite of rooms consolidates our position as one of the leading MICE venues in New Zealand, and certainly the leading events hotel in Auckland,” says director of sales and marketing, Michael Shah. The new Crystal Room, a stunning venue which can accommodate up to 180 guests, makes an excellent breakout space for exhibitions and conferences. Previously the Waitemata Room, which divided into three long narrow rooms, the

'A Touch of Class’ is your specialist in event decor... we create settings that have the WOW factor. We relish the boutique atmosphere our business provides, offering you personalised service and attention to detail. With over 10 years in the industry our experience and creativeness will ensure your event portrays an image of sophistication, elegance and style every time. We cater to all sized events, from small intimate dinners to large fully themed award nights. Simply Stunning Events.

refurbishment has seen the venue become lighter, brighter and more functional by changing the configuration to divide into two more practical sized rooms. “Thanks to the number (13 in total), variety of sizes (4 to 1,400 people), quality of rooms, audio-visual capabilities, our great reputation for food and beverage – and most importantly professional, dedicated staff who provide a sense of true welcome and hospitality – we believe we provide an unequalled experience.” AT The Langham Auckland 83 Symonds Street Auckland T (09) 379 5132 E tlakl.info@langhamhotels.com www.langhamhotels.com/Auckland — Advertising Feature

Product of New Zealand Proud to supply The Langham Hotel www.farmcovebutchery.co.nz Ph: 09 577 1500

Phone: 022 160 6264 Email: info@atouchofclass.co.nz Website: www.atouchofclass.co.nz

SUPPLIERS AND INSTALLERS OF

PROUD SUPPLIER TO THE LANGHAM HOTEL AUCKLAND Bread & Butter Bakery & Café, 34 Westmoreland St West, Grey Lynn Little Bread & Butter Bakery, Ponsonby Central, Cnr of Ponsonby & Richmond Rd. www.breadandbutterbakery.co.nz | www.facebook.com/BreadandButterBakeryandCafe

26 | August 2015 www.aucklandtoday.net.nz

GRANITE

MARBLE

LIMESTONE

Proudly supporting The Langham Hotel 10 Portage Road, PO Box 15064, New Lynn, Auckland Ph: 09 827 8633 | sales@italianstone.co.nz | www.italianstone.co.nz

Focus | Presson Labels

Any kind of label you need Labels are everywhere, telling us everything from what’s in our food to where to ship our parcels. They let us know what’s inside packages without needing to open them, they tell us how to use certain products correctly and, let’s face it, buying up large at any store has never been faster or easier thanks to barcode labels. Yet how many of us think beyond what those labels tell us to where they came from? Presson Labels provides high quality products from its Auckland factory and has seen its labels adorning products throughout New Zealand for 25 years. The product range on offer is huge, including digital labels, barcode labels, thermal/TTR labels, promotional labels, laser labels, EDP Labels, printed labels, DG labels, despatch labels, prime labels, through to blank labels and flexible packaging print; there’s little labelling needs Presson can’t fulfil. In fact there’s even a custom-design/print service available with an in-house graphic designer to carry out artwork and modifications as required.

The range of industries Presson caters to are equally as broad, which range from retail and industrial to hospitality and pharmaceutical. Established in early 1990, Presson has moved four times to accommodate 25 years of growth. “In more than two decades the equipment and processes have undergone something of a revolution,” managing director Kevin Aisher explains. “Due to the very nature of the printing industry, we do have to keep investing in new equipment. Presson recently added a new eight colour press and we’re providing more digital work off the new digital press we’ve installed. We have a total of seven presses, including our two new units which we have added over the years,” he says.

“Like any industry, we’ve been fortunate enough to have developed many long term relationships with customers and suppliers; we still have customers today that were our customers 25 years ago,” Kevin says. “They grow and we grow alongside them – it’s a strong partnership.” Long standing staff is also a key trend at Presson and although new staff have come onboard to meet the increasing needs as the company has grown, many staff have been with the company for a number of years. “Part of the importance in the labelling industry revolves around equipment,” Kevin says. “Our focus will continue to be keeping up with technology so we can supply the product to meet the increasing needs of a diverse client

base. The quality and service from our key suppliers are equally important to us, which we are fortunate to have. “We look forward to continuing our growth and our commitment to our customers over the coming years with our friendly, efficient and knowledgeable expertise.” AT Presson Labels 24 Ashfield Road Glenfield Auckland T (09) 443 2044 E presson@xtra.co.nz www.presson.co.nz — Advertising Feature

www.aucklandtoday.net.nz August 2015 | 27

Focus | New Zealand Bookkeepers Association

Understanding your numbers “Every successful company is underpinned by good financial accounting and sound bookkeeping is the cornerstone of this,” the New Zealand Bookkeepers Association (NZBAI) president Melanie Morris explains. For as long as civilisation has been engaging in trade, bookkeeping has existed in some form to record financial transactions. It’s the language of business. Yet despite its age and importance, it took until the 21st century for bookkeeping to be recognised as a profession in New Zealand. The NZBAI has raised the bar in the industry to ensure New Zealand businesses are building their futures on solid bookkeeping foundations and this year celebrates its fifth birthday. The association celebrated its milestone at the 3rd Annual Conference on Thursday 23rd and Friday 24th of July at the ASB Cube, on the Viaduct Harbour, Auckland.

“The focus of the conference this year is adding value,” Melanie says. “We have a fantastic line up of speakers, and… the conference has doubled every year it has run.” As the founding president, Melanie identified the need for a professional body that would set and provide industry standards, as well as educational, developmental and community support, forming the association in 2010. Initially a “kitchen and table top bookkeeper” herself, NZBAI president Melanie Morris fell into the profession in 2006 when she had a unexpected change in employment circumstances and began working from home around her young family.

A few years later the business had grown and Melanie was now employing staff when a situation arose with Inland Revenue seeking to review a client’s books. “I realised pretty quickly I didn’t have anywhere to go for support or advice and, as we did not have an association I was on my own,” Melanie says.

Proud member of the NZ Bookkeepers Association

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“My working career centred around administration, management and selfemployment however, when I had to support two young children from home and needed to look into what I could do, bookkeeping offered a great option and it grew from there.”

M: 021626488 E: jacqui@accountsoncall.co.nz www.accountsoncall.co.nz

“I realised there needed to be a professional association which provided standards, support and education and importantly, could bridge the gap between bookkeepers operating in a coporate capacity and sole trading bookkeepers.” The NZBAI continues to reach out to those sole trading bookkeepers – the mums working around young children, the tradesperson’s wife who is balancing the books for the family business and other administration roles which require bookkeeping skills. >

“

We are also seeing a change in the way that bookkeepers are becoming the new educators, providing valuable addon services such as scoping, implementation and training in the best software available to help streamline and provide real benefit to small business.

”

- MELANIE MORRIS , NEW ZEALAND BOOKKEEPERS ASSOCIATION (NZBAI) PRESIDENT

Philomel Bookkeeping Administrative

Philomel Bookkeeping Ltd

We provide quality bookkeeping services in a professional manner at an affordable price for small to medium businesses. We can assist you with business records, bank reconciliation, GST return, Payroll, invoicing, A/R & A/P, management reports, preparing end of year accounts etc.

Please contact Catherine on 0212562988 or email:info@philomelbookkeeping.co.nz

Proud member of the NZ Bookkeepers Association

28 | August 2015 www.aucklandtoday.net.nz

Focus | New Zealand Bookkeepers Association Run by a strong executive team of industry volunteers from accounting and bookkeeping professions throughout the country who are passionate about the industry, the NZBAI holds year-round training seminars and networking events, as well as an annual conference and an awards ceremony for more than 250 members around the country. Nationwide regional directors hold regular coffee meetings featuring guest speakers and deliver education online, while the association has teamed up with The Career Academy which now offers a Certificate in Bookkeeping. Both individuals and organisations can sign up for NZBAI membership. The benefits include having access to a strong support network of like-minded professionals, as well as a library of resources and templates. Members receive regular communications and industry updates, and can take advantage of discounts on software, events, training and seminars. Importantly, each member has the opportunity to take an online exam and become certified. Certification shows that a high industry standard has been met. Today the association offers three membership levels, from associates who haven’t sat the online certification test but still attend events and receive regular newsletters, to full certified members who have use of the membership logo and certified badge, as well as being able to market on the NZBAI website. “Then there are our corporate members who have jumped through few more hoops – they have terms of engagement, public liability insurance and gone to next level with their bookkeeping business,” Melanie says. “Member benefits have gone from simply being a member to receiving access to significant member discounts and offers specific to bookkeeping such as insurance.”

“

We are now finding that businesses are seeking the services and advice from the association when hiring accounts and administration help. One major challenge has been to bring bookkeeping into line with other recognised professions.

”

- MELANIE MORRIS , NEW ZEALAND BOOKKEEPERS ASSOCIATION (NZBAI) PRESIDENT

Founding sponsor Xero has been extremely supportive as have Inland Revenue, ACC and MBIE. The association is very grateful for the wonderful support from their sponsors and other strategic relationships. Certified bookkeepers are similar to master builders in that they are at the top of their game.

Account Wise brings honesty and efficiency, problem solving and dedication to your business. We can get any project done, whether it be big or small with a “can do” approach.

P. 0800 339 6757 - M. 021 048 5250

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30 | August 2015 www.aucklandtoday.net.nz

Proud member of the NZ Bookkeepers Association.

They offer a standard of service that has been recognised by a leading industry body. While the association is still in its early days, it has already been recognised as a valuable interface between the industry and several organisations including Inland Revenue. Its reputation as the ‘go to’ help centre for accountants and bookkeepers is growing and increasingly companies, individuals and sponsors are signing up. As the association learns more about its members, so it is further able to tailor its services. “We are now finding that businesses are seeking the services and advice from the association when hiring accounts and administration help. One major challenge has been to bring bookkeeping into line with other recognised professions. Traditionally, bookkeeping has been perceived as something that ‘anyone’ can do,” Melanie says. “The NZBAI confronted this misconception and now presents bookkeeping as a valid and rewarding career choice. Through our conferences and training programmes, we also demonstrate that bookkeepers are skilled professionals who are highly dynamic and innovative. “We are also seeing a change in the way that bookkeepers are becoming the new educators, providing valuable add-on services such as scoping, implementation and training in the best

software available to help streamline and provide real benefit to small business.” Melanie says the NZBAI intends to “continue to grow its membership, to keep improving standards within the industry, to offer more training and networking events, and to continue positioning good bookkeeping as essential to every business in New Zealand”. If you’re a New Zealand bookkeeper or accounts clerk looking to accelerate your knowledge and career, NZBAI will keep you up to speed, so that you’re getting the best out of your work, and essentially, out of yourself. “We welcome members who may not consider themselves to be bookkeepers – perhaps they’re doing payroll or GST. Even though they’re in an employed environment, we can still offer them standards, education and support which, when you’re on your own, can make all the difference.” To find a Certified Bookkeeper anywhere in the country, simply visit the NZBAI website. AT NZ Bookkeepers Association Incorporated Level 4 James Smith Building 55 Cuba Street Wellington 6141 T 0800 463 488 E info@nzbookkeepers.co.nz www.nzbookkeepers.co.nz

— Advertising Feature

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www.aucklandtoday.net.nz August 2015 | 31

Focus | BLENNZ Homai Campus

Creating a better sensory environment The Homai College for the Blind was an example of cutting-edge design when it was purpose built in 1965 for educating blind learners. It is an achievement the school has maintained with the Blind and Low Vision Education Network NZ (BLENNZ) Homai Campus replaced the former buildings in 2011; a $14.9m development described as a “world-leading example” by architect John Sofo.

The new outdoor facility was the result of the goodwill of the Northern Division Freemasons

and the Potter Trust – two worthy charitable foundations which sought to assist the school with the development of an outdoor environment which would support the school’s students. Designed by experienced landscape architect Jill Rice, it is a space for building independence while their health and wellbeing is protected and nurtured and a space where they can explore, experience, socialise and be challenged. “In designing an outdoor learning space for children who are blind and have low vision, my expectations were that the school would simply want to create a sensory rich environment,” landscape designer Jill Rice explains. “But more importantly they wanted a space where these children could experience everything all other children get to experience, but in a supportive environment. While the sensory aspect was an important feature, it was only one part of what was required.”

Amandeep Singh (left) at compass with a member of the Freemasons

Jill worked closely alongside school staff to create an environment which would also support the development of key competencies within the New Zealand Curriculum. “Often with visually impaired children they lose the confidence to be active because they’re not aware of space,” she says.

Proud to support BLENNZ Homai Campus

GWA Landscape Contractors

Charlie Gordon-Stables being held by Linda Flavell (Homai Early Childhood Centre senior teacher) as Jack Schwenke (centre) cuts the ribbon with Paul Gibson

As the school, which provides educational services for children and young people who are blind, deafblind or have low vision, celebrates 50 years of blindness education on the BLENNZ Homai Campus, it celebrates the opening of a learning space of a more physical kind.

“A key part of the brief was to enable them to develop the confidence to become physically active and a big part of that was to provide nonvisual cues so they could find their way around. “The skills they develop in this space can then be utilised to help them navigate space in the public arena.” Non-visual cues such as changing textures on pathways leading to different destinations enable visually impaired students to navigate a large space with confidence. “It was a steep learning curve,” Jill says. “I really had to put myself in the students’ shoes and imagine what it would be like to make my way around such a massive space with no vision and incorporate aspects which would make them feel secure and confident. The skilled BLENNZ staff were extremely helpful and it was a real collaborative effort.” BLENNZ senior manager school and residential services, Barbara Whitley says that after the school’s 2011 rebuild, they were left with a large two hectare expanse of land, with little access for students. “We started working with the design team about three years ago,” Barbara explains. “The importance of this space is that it extends right across the curriculum. All the elements can be used to build skills which the students will take beyond that environment and out into the community. “What we’re seeing is everything we wanted it to be – collaborative, interactive play that provides

those students with opportunities to learn. It has exceeded our expectations.” BLENNZ principal Karen Stobbs says the students took to the new space immediately. “We had a similar experience when the school was built. By their second visit students were independently navigating the space which speaks of the excellent design. “A space like this makes independence so much more accessible for all young people and adults and that’s our core aim.” The project was made possible by Wal and his wife Vicky Vendt from Gardens with Attitude. “They were amazing, they totally understood what we wanted and were able to feed ideas and details,” Jill says. “A key factor in the project’s success was the financial backing from the Northern Division Freemasons and in particular Potter Trust. Brian Crone came to just about every meeting, taking a huge amount of interest in the project’s successful completion.” Additional elements in Stage 2 will be completed as funds are raised. AT

BLENNZ Homai Campus 2 Mcvilly Road Manurewa Auckland T (09) 266 7109 blennzonline.edublogs.org

— Advertising Feature

Gardens with Attitude Ltd

Consult and Create | For all your Landscaping Needs

gwattitude@xtra.co.nz | 0274861032

Award-winning landscape architectural practice specialising in the design of nature-rich outdoor learning environments for children of all ages and abilities

Jill Rice

Landscape Architect P. 03 5394500 E. info@dfequipment.co.nz www.outdoorfitnessequipment.co.nz

32 | August 2015 www.aucklandtoday.net.nz

M. 021 182 5002 E. jill@getoutside.co.nz www.getoutside.co.nz

Focus | Allied Pickfords

The commercial moving masters Relocating business premises can be a daunting task for many. No matter how big or small your business is, shifting can be a real challenge, but it doesn’t have to be. Leave the hard work up to Allied Pickfords. It makes light work of even the biggest move. The market leading business is the largest provider of local, domestic and international moving services in New Zealand and the world. With more than 600 locations across the globe and 10 facilities across the country, the team at Allied Pickfords is well versed in assisting customers with their next move. With a proud history dating back to 1666 in the UK and the early 1980s in New Zealand, Allied Pickfords has been providing a wide range of local and international moving services to corporate, government and retail customers.

New product launch Allied Pickfords is obviously delighted to launch its new Business Moving Crates. These have been brought back from their US and European agents whom have seen the huge benefits, which include: • No lifting required by staff • No assembly of cartons required • Sealable lids for secure files

• Internal rails so hanging files can be placed straight from filing cabinets • Air holes which prevent the crates from ‘grabbing” • Reusable for hundreds of moves.

Office and commercial movers When it comes to office moving, business relocations and corporate relocation services, Allied Pickfords is the leader in the Auckland field. As commercial movers it understands the complexities of the task at hand and puts provisions in place for careful planning, detailed project management and clear communication with you and your staff.

The benefits of Allied Pickfords Business Relocations include: • Pre-relocation consultation • Professional relocation planning assistance • Specialist business relocations staff and moving equipment

You can get on with the important job of running your business knowing your move is in the safe and experienced hands of Allied Pickfords Business Relocations. Whether you are moving office within Auckland, across New Zealand, or overseas it will take full responsibility of the entire project to make it a seamless transition.

• Latest packing material technologies • High security storage facilities in all major locations • Years of proven and tested experience.

Proudly supporting Allied Pickfords

MCL is New Zealand’s largest specialist crate building company involved in the packaging of anything from fine art, personal effects, to 747 plane loads of cattle and sheep. During recent years MCL has had a particular focus on the removals and personal effects market, from producing one off cases to home pack storage units (featured in the picture). MCL is ISPM 15 certified and meets all international packaging standards. We have the know-how and experience to package and prepare almost anything for transport, both nationally and internationally. No job is too big or too small, call us today for a FREE quote!

MCL have purchased a CNC machine and are now also producing flat pack caskets, which have been well received including some international sales. Our patented caskets cover a large part of the market from the Premium Image Range to the Plantation Pine Range for people wanting an attractive and ecologically friendly choice. Assembled in just a few minutes, using traditional furniture making techniques – no glue, fasteners or tools required. Ask your local Funeral Director today for a Departure Lounge Casket!

Your satisfaction, our success… 34 | August 2015 www.aucklandtoday.net.nz

Phone. 09 275 9487 www.mclpackaging.co.nz

Focus | Ockham Residential

Focus | Allied Pickfords

Living life with style in the city The Allied Pickfords Commercial moving team is experienced in moving many businesses from a variety of industries. The specialist team is highly trained and know what it takes to move a business efficiently. Allied Pickfords can assist businesses with: • Space planning and move management • Installation of new furniture and shelving • Computer and server moving

Arising in the Khyber Pass at the heart of Auckland’s University and medical precinct lies Hypatia — a gracious oasis of modern living which is the latest development from Auckland’s urban regenerators, Ockham Residential.

“

Customer testimonials “A reliable partnership when moving premises is very important. I would not hesitate to give my unqualified recommendation of Allied Pickfords’ abilities to handle all aspects of moving.” - Les Mills World of Fitness – John Dunford

• Kitchen, boardroom and library packing

“The logistics were expertly planned and customised to meet our requirements…”

• Document culling

- MWH New Zealand Ltd – Andrew Robinson

• Safe and fire proof cabinet moving • Destruction of confidential records

"I wanted to pass on our thanks to the team who were here early yesterday and worked tirelessly until quite late to get the majority of the house packed up. They are here again today in the same pleasant and respectful spirits they were yesterday.

• Offsite furniture and records storage • Specialised cleaning requirements • Disposal of unwanted furniture and electrical equipment

I would like them to receive this positive feedback as they have been great ambassadors for your company.

• Full IT installation service. AT

Thank you for your efforts with our move also, it has been a lot less stressful than we were concerned that it might have been."

Allied Pickfords T 0800 255 433 www.alliedpickfords.co.nz

Nicola and Darrion Brown – Wellington — Advertising Feature

”

A joint venture between Ockham Residential and the Ockham Foundation (an education based charity), the complex consists of 60 apartments ranging from one to three bedroom configurations. The building is designed to reflect the transformational spirit of Auckland — looking confidently to the future while proudly recognising the strong Maori connection to its environment. Hypatia will be constructed from durable, low maintenance materials and incorporate striking design elements from local Ngai Tai Ki Tamaki artist Reuben Kirkwood. The complex itself features a swimming pool with spa and commercial space on the ground floor, including space for an on-street café.

Nexus Logistics provides customer value through;

• Comprehensive national coverage providing independent, intermodal container logistics and distribution services • Enhanced customer choice offering multi port, multi modal, optimised supply chain solutions • Value add services that facilitate efficient & cost effective cargo flows • Strategically located nationwide network of intermodal freight hubs • Reduced complexity & improved risk Mitigation

Nexus Logistics

1 Ash Road, Wiri, Auckland 2014. Ph: 09 926 8600 www.nexuslogistics.co.nz

Established in 2009 by Mark Todd and Ben Preston, producing the city’s most outstanding residential buildings through “urban regeneration” is at the heart of everything Ockham Residential does.

The Hypatia properties are available to buy now, with completion scheduled for November 2016. Visit Ockham Residential’s website, or give them a call to find out more.

Hypatia price ranges

Nexus Logistics, a joint venture between Ports of Auckland and Netlogix Ltd, is a national intermodal supply chain solution provider offering container logistics and distribution solutions via a port neutral network and comprehensive combination of road, rail and coastal transport services.

By offering a mix of multi modal transport options, an integrated hub network & nationwide port flexibility Nexus can offer customers like Allied Pickfords the best solution for their business plus the ability to remove waste & fully optimize their supply chain requirements.

“We believe Auckland is one of the most beautiful cities in the world and a wonderful place to live,” says co-founder Mark Todd. “Our aim is to lead by example and produce Auckland’s most outstanding residential buildings. We believe that our portfolio of completed buildings demonstrates that belief, and we look forward to completing Hypatia for Auckland.”

With a total commitment to quality design, Hypatia may just be the epitome of what Ockham Residential stands for: an enhancement architecture and materials, each project Ockham completes is a testament to their of Auckland’s urban environment by creating a values and a sure sign that what they promise is what they deliver.

NEXUS LOGISTICS COLLABORATING WITH ALLIED PICKFORDS TO CREATE CHOICE & EFFICIENCY IN THEIR DOMESTIC SUPPLY CHAIN.

Nexus is challenging the industry status quo by taking the unprecedented approach of giving its customers the choice: Nexus works with all New Zealand ports and has developed a flexible and comprehensive combination of road, rail and coastal transport capabilities and services, including key supplier relationships with shipping lines and Kiwi Rail to provide an efficient & cost-effective nationwide end to end solution.

beautiful building that will age gracefully, reflect the natural beauty of the city and be well loved by its community.

• One bedroom: from $427,500 (special housing area conditions apply) • Two bedrooms: from $735,000 Proud to be associated with one of Auckland's most innovative development companies. We are proud to have supplied flooring finishes into the majority of their developments: timber, tiles & carpet. Visit our showroom Tiles & Wood Flooring, 41 Morrin Road, Mt Wellington, Auckland

Phone: (09) 522 5560 www.jacobsens.co.nz

• Three bedrooms: from $965,000 • Showhome open Monday – Friday, 12 – 4pm. AT Ockham Residential Showhome: 260 Khyber Pass Rd Grafton Auckland T 027 274 0573 E maria@ockham.co.nz www.ockham.co.nz — Advertising Feature

CLASSIC STAINLESS STEEL LTD STAINLESS STEEL FABRICATORS AND SHEETMETAL WORKERS

Proud to be associated with

Ockham Residential Telephone: 09 276 7648

Fax: 09 276 7076 Email: sales@classicss.co.nz P.O. Box 22-736, Auckland | 25 Kaka Street, Otahuhu, Auckland www.aucklandtoday.net.nz August 2015 | 35

Focus | PAK'nSAVE Botany

Designer displays Walking into PAK‘nSAVE Botany you might not notice the brand new shelving displays at first, but you will notice the products. And that’s the beauty of industrial design; subtle features that draw your attention to the functionality, not the form itself. The store has been part of its local community for 18 years now and couldn’t be more proud. Bringing customers low prices every day with the best customer service isn’t just what they do – it’s part of who they are, and it’s the main reason they’ve gone from

strength to strength during the years, regardless of competition. Customer satisfaction was also the reason for the recent refurbishment – a modernisation of their store to give customers the shopping experience they deserve.

Can offer you 25 years experience covering the following: • Complete service 24 hrs/7 days a week • Preventative maintenance agreements • Labour free maintenance agreements • Process cooling • Refrigeration design and build • Freezer rooms • Coolstores 37 Angel Street Onehunga, Auckland

PO Box 13337 Onehunga, Auckland

36 | August 2015 www.aucklandtoday.net.nz

Sanjay Sharma Managing Director Mob. 021 790 125

• Water chillers • Food manufacturing • Air-conditioning design and build • Individual purpose built maintenance programmes • Automated digital temperature alarm controls • C.F.C conversions to ozone acceptable alternatives • Refurbished refrigerated display cases Ph: 64-9-622-2630 (24HR) Fax: 64-9-622-2631

Email: sanjay@allcold.co.nz web: www.allcold.co.nz

Proud to support PAK’nSAVE Botany

Focus | Shape Commercial

Focus | PAK'nSAVE Botany

Bringing your working space to life For some, expanding a business into a new city can be challenging, but for Shape Commercial Ltd the establishment of an office in Wellington couldn’t have gone better. The business interior specialists extended its full range of services from space planning advice, to fit-outs and furniture solutions into Wellington a year and a half ago. Business owners Daniel Ready and Eric Nienhuis say the move has gone astonishingly well. “The Wellington office is very busy; we are blown away by how well it has taken off. We met targets in our first year; we’re now into our second financial year down there and it’s going better than the last.” The Auckland office is also in a period of change with an increase of work from architects and designers. As a result Shape Commercial is developing its product offering, sourcing items that are driven towards designers’ needs. “We’re increasing desk and break-out space products which are in demand by architects and designers.”

What’s hot? Daniel says the most popular product in the office furniture world right now is the sit to stand desk. Daniel says its increase in demand is attributed to the growing awareness about the benefits of standing. He says overall demand has also made the product more accessible and cost effective. Since April the store has been going through a series of renovations including new shelving units with presentation lighting, LED lighting and skylights in an attempt to keep up with the times and freshen up a vital part of the community they have been a part of for so long. The store has renovated all fresh areas, the deli, bakery, fish monger and butcher counters, with new shelving and serving units giving the sections a cleaner, more sophisticated look. The new arrangements make it easier for customers to browse through the extended range of options at the one-stop shop with ease and plenty of space. The new lighting features also ensure PAK‘nSAVE keep their green fingers in check with energy efficiency, while the skylights promote natural light, again reducing their carbon footprint, but also allowing more sunlight into the store giving a brighter and fresher feel. Although the refurbishment has only just come into completion, store owner and operator, Russ Wilkinson says they have already received very positive feedback from customers with comments such as, “it looks fantastic,” and, “it’s all amazing”. Giving back to the community is important for any business and it certainly seems as though PAK‘nSAVE Botany are keeping up their part of the deal. Opening times: 8am - 10pm, seven days. AT

PAK ‘n SAVE Botany Botany Town Centre East Tamaki Auckland T (09) 273 8887 www.paknsave.co.nz

“The greatest satisfaction for us is that client investment in height adjustment is actually being maximised by staff and subsequently increasing productivity and overall workplace happiness.” — Advertising Feature

FARMLAND FOODS LIMITED FREEPHONE: 0800 806 328 123 Tennants Road, Bulls, PO Box 576, Wanganui 4540, NZ

Proudly supporting PAK’nSAVE Botany

Team effort Running a company is part of a wider effort with key business partners. Shape Commercial would like to thank Top Flight Computer Services and Allan Fell Limited for their support and ongoing commitment. AT Shape Commercial Ltd 495 Airfield Road Papakura 2582 RD 2 T (09) 2154 833 08002SHAPE E sales@shape.net.nz www.shape.net.nz — Advertising Feature

Member of the New Zealand Institute of Chartered Accountants

There is now a range of electric adjust desks available at Shape Commercial from the entry level option to top of the line, which has sensors, pre-set heights and a stronger weight loading. “Our customer’s love the product and get great use from it.”

Chartered Accountant Papakura

Services

• Accurate, confidential and efficient completion of all assignments

Allan Fell Limited Our commitment to all clients is to provide:

Fit out - Shape works with clients from concept through to project completion supplying all aspects of furniture.

Proud supporters of PAK’nSAVE Botany Downs

Relocation - If you need to move desks, shelving or storage, Shape will make the process seamless.

• Friendly advice to assist the effective operation of your business • Personal service from me as well as my experienced staff

Refurbishment - Shape offers chair refurbishment, re-upholstery, powder coating and top replacement.

• Assistance in structuring their business in the most tax effective manner.

Facilitation - Shape can find what you need, while the business has a core range of exclusive products, its resources are extensive.

P: 09 298 8705 F: 09 298 8380

allanfell@xtra.co.nz www.allanfell.co.nz

At Top Flight we work with you to assess your needs and match you with the best software package for your business. We then assist with implementation, training and support, even customising the package where necessary to ensure you are getting the most out of your investment. Our in-depth working knowledge across different industries gives us the ability to advise you on the best system for your business.

ACCREDO BUSINESS SOFTWARE

IMPLEMENTATION

MYOB ADVANCED

TRAINING

XERO

SUPPORT

TOP FLIGHT DASHBOARDS

CUSTOMISATIONS

GOOGLE APPS FOR BUSINESS

THIRD PARTY INTEGRATION

Proud to support

Shape Commercial www.aucklandtoday.net.nz August 2015 | 37

Focus | Recreational Services

Looking after the land There’s something innately Kiwi about hard work and good people propelling a small, local firm into an industry leader and, with our reputation as a ‘clean green’ country, it’s even more appropriate that firm is Recreational Services, a company invested in maintaining that very mandate.

But what makes this home grown success story such a good one is that the two-time winner of the Supreme Honours at the Westpac Auckland North Business Awards has maintained the very same culture it was founded with in those early years. “We have what I believe is a really great culture,” general manager Cameron Parr explains. “This was developed by the directors at the very beginning and it has remained a family culture based on looking after and supporting each other.”

From a small turf maintenance company in 1992 with just four staff members and one contract, Recreational Services has grown to become one of Auckland’s leading providers of turf, park and facility management - a multi-million dollar firm employing more than 400 staff nationwide. Since its establishment in 1992, the company’s specialist teams have provided turf, horticultural and asset management services to councils, schools, golf courses, stadiums, public parks and gardens across New Zealand. “That’s our core focus,” Cameron says. “Council contracts make up the large majority of the workload. We’ve recently picked up more contracts in Tauranga, the north eastern contract for Christchurch, we’ve also picked up the Kaipara and Horowhenua contracts. “We’re experiencing a strong period of growth, but it’s important we maintain the high level of service with our existing clients as well.” It is a competitive industry, with all contracts offered on the open market through a public tendering process, with council contracts going through a rigorous process based on priced and non-priced attributes. “We’ve got a very strong track record, with good systems and processes in place. What we say

“

we will do is exactly what we do and we stand by our word. “We’ve developed really strong collaborative relationships with clients over the years.” The only company in Auckland to win the Westpac Supreme Award twice, Recreational Services is proud of its track record in retaining clients and the great team behind the company, which now numbers 450 throughout New Zealand. “We want to be seen as an extremely professional company that produces really good value and high quality for our clients in maintaining our parks. To do that we employ the very best people, we take ownership in what we do and we have a strong sense of pride. “Key to that is maintaining that strong knowledge of parks, knowing what’s important for our clients and being that solution based client for them by being proactive and helping them work through their challenges.”

Having the newest and largest quarry in the region means we can offer you what you need –consistency, volume, price and service from one easily accessible location.” - Bruce, Quarryman of 58 years

pply Proud to su d and quality san to aggregates the team at Services l a n io t a e r c Re 38 | August 2015 www.aucklandtoday.net.nz

Waikato Aggregates is your local quarry operator supplying the Central North Island including Auckland with high quality sand and aggregate. To find out more about what we do check out

www.waltd.co.nz

We look forward to receiving your order. Waikato Aggregates Ltd, ph 0800 924 726 email admin@waltd.co.nz www.waltd.co.nz WAL - Your independently owned and operated Sand Quarry

Focus | Recreational Services

Support from the sidelines During the past 23 years, Recreational Services has grown to become one of Auckland’s leading providers of turf, park and facility management. Yet it hasn’t been a sole effort and the company continues to be supported by a wide range of companies including Auckland Civil, R&H Engineering, Waikato Aggregates, Speedy Signs, AGrowQuip NZ, Norwood and BNT NZ.

Looking ahead Moving forward it’s all about quality, Cameron says. “We want to continue doing the very best job we can do for our existing clients. “As opportunities come up we’ll look into them, but we’re not about aggressive growth targets and strategies. We want to make sure we do the best we can with our existing opportunities and if growth opportunities come up and we have the capacity for that, then we will go for it.

Proud to be associated with Recreation Services norwood.co.nz/pukekohe

“For us being the biggest is not the driver, being the best is.” AT Recreational Services 64 Porana Road Hillcrest Auckland T (09) 443 5011 E info@recreationalservices.co.nz www.recreationalservices.co.nz — Advertising Feature

PROUD TO SUPPORT RECREATIONAL SERVICES For over 60 years BNT Automotive has been the premier trade supporter. No other automotive trade supplier offers the range and parts knowledge required to fully service our diverse automotive market. 54 Branches Nationwide | 100% NZ Owned | www.bntnz.co.nz

TRACTORS, MOWERS, MACHINERY AND MUCH MUCH MORE!

T 09 444 1901

W aucklandcivil.co.nz

Proud to be associated with Recreational Services Civil and Siteworks Contractors exceeding 20 years of service 75 Ellice Road, Glenfield, Auckland 0629 PO Box 100-441, North Shore, Auckland 0745 Email: brad@aucklandcivil.co.nz

• Supply • Manufacture • Maintenance • Fabrication • Precision Machining • Draughting M: Simon Light - 021 644 600 Ph/Fax: 09 273 0100 E: simon@randhengineering.co.nz 25b Lorien Place, East Tamaki, Auckland W: randhengineering.co.nz www.aucklandtoday.net.nz August 2015 | 39

Focus | Recreational Services

Continuing the John Deere legacy The name John Deere isn’t just synonymous with agricultural and grounds care machinery – it is, more importantly, known as the brand that produces machinery of the highest calibre. The good news for Kiwi farmers and turf specialists is John Deere’s quality products are as readily available as they’ve ever been, thanks to AGrowQuip NZ.

We realise that we are more than just a dealer, we have a responsibility to the legacy of John Deere to continue on with our customers. John Deere machinery is only a part of the AGrowQuip story. In today’s world it’s about having the tools that make your business more productive than it was last year. Uptime is important to any business and the business of farming and grounds care are no different. Backing what we sell are four service departments strategically located in Silverdale, Pukekohe, Hamilton, and Cambridge. These are strategically placed so that in the unlikely event of a breakdown, we are within easy reach of customers and getting them back up and mobile in the shortest possible time.

AGrowQuip is John Deere’s dealer for the Auckland and Waikato regions and the North Island’s only specialist John Deere Golf and Turf dealer. Consistently selling more John Deere tractors than any other dealership group, we are proof that size does matter.

Our service department is fully mobile, and a team of John Deere factory trained technicians means you get the job done right first time, quickly and efficiently. Each of our service managers brings with them years of experience, and ability to quickly assess what’s needed and send the right person out to your job

John Deere is more than tractors; it’s a legacy that’s been around for 175 years. It’s a brand that ranks number 77 in the world’s most trusted brand survey in 2014 (ahead of brands like Subway and Heineken).

With showrooms in the same locations and a sales and parts team dedicated to making John Deere your first choice - it’s easy to see why AGrowQuip is one of New Zealand’s leading John Deere dealers.

40 | August 2015 www.aucklandtoday.net.nz

“

When you choose the best, you expect the best – whether you’re talking equipment or financing. John Deere Financial delivers the kind of financial solutions you need - like flexible terms and payment schedules.

”

John Deere Financial Our goal is to help you succeed with top quality John Deere equipment. That’s why we offer flexible financing and why we never stop working to earn your business. Our aim is to provide you with a range of finance products specifically designed to help you purchase your new John Deere agriculture or grounds care equipment. When you choose the best, you expect the best – whether you’re talking equipment or financing. John Deere Financial delivers the kind

of financial solutions you need - like flexible terms and payment schedules. We can tailor a finance product to meet your particular requirements irrespective of whether your income is as regular as a monthly pay cheque or it is seasonal. A strong commitment to service and land based industries, all backed by competitive rates. So ask about our range of interest-free finance programmes, or about the details on the latest equipment financing specials available through John Deere Financial to make owning a John Deere even easier.

Property & Construction | Onform Construction

Creating great living spaces Onform Construction is celebrating its 10th anniversary this year and it’s all down to hard work and the excellent service the company delivers time and time again. Starting out by himself a decade ago after earning his stripes as a builder with his father’s business, Dan Hari is the director of Onform Construction; a successful Auckland-based business dedicated to turning customers’ dreams into reality.

Maintaining client satisfaction throughout a project by guiding choices and being upfront at all times is just something that comes naturally to Onform – and these are shared values among the team. “I think, as any company does, you try and take on like-minded people,” Lynka says.

Dealing mainly in large scale renovations and building high-end new homes, Onform Construction also provides its services to smaller projects such as extensions, building decks and even bathroom and kitchen renovations.

In 2012 they won several awards for various projects at the Registered Master Builder House of the Year Awards, including Auckland Renovation of the Year – an achievement that speaks volumes to the incredible work they do. They are now hoping to take on more challenging projects that will push them into future competitions.

Regardless of the project, Dan works closely with each customer and sub-contactor to ensure a job is completed to the highest degree – not because this is his business, but because it’s his passion. Office manager and Dan’s partner, Lynka believes the key to success has been their focus on high quality finishes – something they are often complimented on whether that be on a commercial project or their own home that they have just finished renovating (see the picture within this feature). Onform understand that the building process can be a stressful one at times, but it doesn’t always have to be; in fact they want their customers to enjoy the project every step of the way. “It can be really enjoyable if you’ve got a builder that you can trust and have a good communication relationship with. If you’ve got that you can work through anything,” explains Lynka.

Although most of their success comes down to hard work and dedication, Onform appreciate how important their sub-contractors and suppliers are to their business such as the ones on this page: Winstone Glass, Hi-Spec Plumbing & Gas, Basin View Electrical and Nightingale Associates. AT

Onform Construction PO Box 251477 Pakuranga Auckland T 021 532 290 E lynka@onformconstruction.co.nz www.onformconstruction.co.nz — Advertising Feature

Architectural Doors Over 20 years specialising in garage doors

Custom made architectural doors Call us now for a FREE quote

P. 027 495 2760

PLUMBING AND GAS

Basin View Electrical Domestic • Commercial Installation • Maintenance Proudly supporting Onform Construction

Mob: 0274 957 528 At Amalgamated glass in Auckland we are proud to support Dan at Onform Construction. We have a long association as their preferential Suppliers/Installers of Designvue Frameless showers, Balustrades, Mirrors, Pool Fences, and General Glazing (09) 276 9253 • 115 Great South Road, Otahuhu • amglass@xtra.co.nz

www.winstoneglassauckland.co.nz

Ph/Fax: (09) 537 5759 Email: basin@ihug.co.nz Specialists in high-end renovations, new builds, and central heating systems

PO Box 39 203, Howick Auckland

Contact Hamish on

0211244035

hamish@hispecplumbing.co.nz

Expert tax and structure advice to the property industry Glenn Nightingale Director

Phone: +64 9 302 0457 Mobile: 021 678 378

Proud to support Onform Construction

Director Glenn Nightingale has assisted clients with many proportionate property ownership scheme floats, a property fund IPO and regularly advises clients on effective business and tax structures and GST issues specific to the industry.

www.aucklandtoday.net.nz August 2015 | 41

Property & Construction | David Reid Homes North Shore

Designed for you When New Zealanders think of David Reid Homes, they immediately think of quality. The renowned building company has a long history of building beautiful homes for discerning Kiwis.

Since starting in 1993, the company has gone on to become a nationwide network of 22 franchised branches.

While David Reid Homes North Shore’s core business is building beautiful unique homes for customers who have purchased their own section, the company also offers house-and-land packages. “We specialise in building rural properties and we’re not heavily involved in subdivisions,” Martin says.

David Reid Homes is an iconic New Zealand brand with a proud history

David Reid Homes is an iconic New Zealand brand with a proud history. It is one of the largest building groups in New Zealand and has achieved numerous accolades for the quality of its workmanship, including winning more Registered Master Builder gold awards in recent years than any other national building group.

“We have five different architects we use and we match the architect to the client’s brief and budget. We pride ourselves on the designs we do and we put our own thinking caps on too to come up with the perfect plan. We’re quite involved throughout the design process, to ensure budget management and project management.”

“We do removals of old homes and rebuilds, rural homes, inner-city houses and baches. We do one-off homes and we build all over Auckland, not just on the North Shore.”

Martin understands that listening to clients’ needs, providing feedback based on solid David Reid Homes North Shore experience and building exceptional quality David Reid Homes’ North Shore branch has been houses is imperative to his business. It is for these reasons that he has surrounded himself owned and operated by Martin Wiltshire since by staff with extensive experience in design, 2003. Martin employs a core group of five staff and a highly skilled team of subcontractors who planning and construction. he’s worked with for many years. “We listen to our customers and give honest David Reid Homes North Shore is focused primarily on the mid-high end of the market, building homes between $400,000 and $1 million. “We specialise in designing and building high-quality homes,” Martin says.

straight forward advice. With building costs escalating, we realise the importance of excellent design within a budget. A customer recently commented: ‘you undersold your expertise and over delivered on our expectations’.”

fluidinteriors.co.nz P 09 441 7230

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WHERE YOUR LIFESTYLE TAKES YOU

VANTAGE WINDOWS & DOORS MAKES MORE OF WHERE YOU LIVE Vantage Windows North Shore are proud to supply windows and doors to David Reid Homes. We have created a leading position north of the bridge through attention to detail and making sure that each item of windows and doors is tailor-made to suit your requirements.

P: 09 444 7035 E: paul@vantagewindows.co.nz Vantage Windows is pleased to be supporting David Reid Homes 42 | August 2015 www.aucklandtoday.net.nz

Property & Construction | David Reid Homes North Shore

Building quality homes David Reid Homes North Shore gains a lot of repeat business and referrals due to its reputation for building high-quality homes designed for the New Zealand lifestyle.

David Reid Homes North Shore offers a comprehensive design and build service, including: • Site assessment

Owner Martin Wiltshire says quality is one of the key strengths of his company, which gains a high level of referrals and repeat customers. “We try to do a very good job on all our builds. Our high quality and an end-to-end package is what we offer. We can do absolutely everything; even if you’re subdividing your property to sell the back section off and rebuild on the front.”

• Surveying, contour plans, geo-tech reports, engineering • Complete design-and-build service, concept to completion • Residential building, rural developments, inner city, multi-unit projects • Large-scale renovation work

David Reid Homes manages the entire building project from concept to completion. Martin and his project management team will listen to your specific requirements and custom build to meet your needs.

• Architectural concepts and feasibility study, with a detailed estimate of project

They will guide you through the building process to ensure you’re happy with the final outcome, and you’ll be kept up to date with all stages of the build as it progresses.

• Interior design and landscaping.

a comprehensive guarantee to lower the risks and provide clients with cover to help protect their investment. All David Reid homes can come with the offer of a Master Build Guarantee. In addition, customers can request a David Reid Homes Guarantee, which is an enhanced deposit and non-completion guarantee. AT

Rock-solid guarantee

David Reid Homes North Shore PO Box 301059 Albany Auckland T (09) 414 1146 E martin.wiltshire@davidreidhomes.co.nz www.davidreidhomes.co.nz

To give clients peace of mind throughout the building process, the company has developed

Quality is a feature of David Reid Homes North Shore

Sustainability and the environment are considered throughout the build, including your home’s orientation to the sun, energy efficiency windows and insulation, appliances and lighting, water conservation, materials and landscaping. David Reid Homes North Shore offers the assurance that it is committed to producing a top-quality final product, built exactly the way the client wants.

David Reid Homes North Shore builds a large number of rural properties

David Reid Homes North Shore is also committed to the sustainability of your home from the initial planning stages right through to the materials used and trees you plant.

• Submission and achievement of resource consents and building consents

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Property & Construction | H.E. Harnett Building Co

Building world class homes H.E. Harnett Building Co Ltd in Whangarei has been built on the backbone of hard work and commitment – to its staff, clients and the Northland region. Every employee at this ambitious building company works to uphold a collective vision, delivering building excellence to the commercial and residential sectors across the North Island.

planning for growth and in this industry you either keep going or you die. Many of our apprentices worked their way up and a few of them have become our top foremen,” he says.

Owner-operator Howard Harnett established his business in 1973 and set about building up a company with a strong sense of purpose and direction.

“We like looking out for the young ones and when we’re looking to bring new guys into the business, we’ll always interview them with the other seniors who were themselves young apprentices once upon a time.”

Today Howard is a trusted and respected member of the building industry and is the president of the Certified Builders’ Association of New Zealand in Whangarei, which was established in 1998 to recognise and promote qualified builders. Harnett Building has remained committed to Whangarei for the past four decades. The company works from Auckland northwards, concentrating on the Whangarei, Waipu/Langs Beach, Tutukaka coast and Bay of Islands areas. Howard takes pride in the fact that many of the young apprentices he employed 20 years ago are still with the company today. “I was always

Manager Andrew Herbert was a young apprentice himself when he first started out. “I started with Howard back when I was a school kid and worked for him during the school holidays,” he says. “Then I went off to university to study, but because you get that many holidays during the university year, I was able to come back every holidays to work with Howard. The great part about this job and the culture of this company is that you become quite good friends with a lot of your clients after you have been working with them for a while.”

44 | August 2015 www.aucklandtoday.net.nz

Property & Construction | H.E. Harnett Building Co

“

We can take you through the entire process from beginning to end, or we can work in with your own architects and project managers if you have them. Each job is unique, so it’s a matter of finding out what you want and working with you to deliver the right result.

Range of building work Flexibility is a key strength of HE Harnett Building, which can tackle a wide variety of work.

”

The company focusses on new residential builds and premium top end housing. It also undertakes renovations and alterations to both residential and commercial property. “Weather-tight remediation work has also become a large part of the business and we have become very experienced in this area as well,” owner Howard Harnett says. Harnett Building can do just about everything, from alterations and small builds such as sheds, right through to high-end residential and commercial. Howard and his project managers take care of the building process from start to completion

on a full contract basis, arranging permits, liaising with the client, architect and subcontractors. However, if you prefer, the job can be done on a labour-only basis. “We can take you through the entire process from beginning to end, or we can work in with your own architects and project managers if you have them,” he says. “Each job is unique, so it’s a matter of finding out

what you want and working with you to deliver the right result.” The Harnett team strives to develop a great working relationship with clients, who often provide ideas and input throughout construction. Once the job is complete, H.E. Harnett provides a comprehensive ongoing backup service to ensure every little detail meets the customer’s expectations. >

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Property & Construction | H.E. Harnett Building Co

“

H.E. Harnett Building has put a lot of happy people in beautiful homes during the past few years.

Client testimonial “Having not built before my wife and I were very keen to engage a builder who could offer all the services from start to finish. Harnett Building definitely delivered on this. From our first meeting with the project manager and leading foreman, ‘til the end, we found them to be extremely professional, efficient and obliging, with a wealth of knowledge always at our disposal.” - Neil and Di Brabant

”

0800 FIRTH1 firth.co.nz

FIRTH WHANGAREI ARE PROUD TO SUPPORT HOWARD AND THE TEAM AT H.E. HARNETT BUILDERS

One of Howard’s favourite builds was a 23,000 square foot house in Ngunguru about 10 years ago. “It was a multi-million dollar build. It was for an English gentleman who owned the Cobra car factory in England. “He bought it from Ford and then sold it back to them years later. So he bought his money out here to New Zealand and invested it in 75 acres to build a property on,” Howard says. “He rang me and said ‘I want you to be the one that builds it’, and I was flabbergasted. We went to size up the job and I said to a former foreman of ours, ‘How the hell are we going to do this?’” But they did do it, and it took two full years of hard slog. The international market is on Harnett Building’s radar as more and more high profile internationals find sanctuary in the peace and quiet of New Zealand. “A lot of internationals do see New Zealand as being a very safe place to have an escape,” Howard says.

“So ideally that is a part of the market we really hope to see increasing over the next few years and we think there is a good chance of that happening, especially up this way.”

• A Wellingtons Bay home built out of aerated concrete, with high insulation values

Other noteworthy projects completed by HE Harnett Building include:

• A French manor-style home featuring a large amount of detail and character in Maunu.

• A state-of-the-art childcare centre in Kawakawa, which won the world title for Green Star Building in 2014

Address: 27 Kioreroa Road, Whangarei Phone: 09 438 9358 - 0800 227 862 Email: office@bbstimbers.co.nz Website: www.bbstimbers.co.nz For Quality Supplies of:

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• A Northland home featuring a two storey conservatory that houses mature natives

No man stands alone H.E. Harnett Building enjoys support from a range of suppliers, including Duracrete, Dominator doors, Northland Waterproofing, ITM, Winstone Glass Whangarei, Roofing Industries, SunFlow heating, Firth, BBS Timbers, Main 4 Architects, Liddington Electrical and Morgan Engineering. AT

H.E. Harnett Building Co Ltd PO Box 10167 Te Mai Whangarei 0143 T (09) 438 3467 E andrew@harnettbuilders.co.nz www.harnettbuilders.co.nz — Advertising Feature

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Proud to be associated with the H.E. Harnett Building Co. Ltd. P O Box 11068, Whangarei Mail Service Centre 0148 Phone: 09 438 1822 Fax: 09 438 1872 Email: larry@morganengineering.co.nz 46 | August 2015 www.aucklandtoday.net.nz

Ph Dave WR 434 3708 Mob: 0274 93 22 07

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Property & Construction | Glenbuild

Glenbuild's award winning formula He’s gone from the rugby field to the construction site, but one thing’s for sure, Finn Glengarry doesn’t do things by halves and his building firm – established in partnership with his wife Kerry, his father and mother, Rob and Lyn Glengarry in 1994 – is proving to be a very successful move.

through the years carrying out semi commercial work with retirement village contracts, Historical Trust renovations and upgrades, as well as architecturally designed homes.

The Auckland-based building firm, Glenbuild, has been a frontrunner in the region’s building industry for more than two decades and this year celebrates the milestone of 21 years in business.

“We’re very client based and get a lot of referral business. We’ve always done a great technical job and maintained those relationships with clients. On the back of excellent workmanship, we’re trustworthy, and my tag line is ‘building a measure of trust’ and that’s what we’ve been able to achieve over the years,” Finn says.

Known in those early years as R&F Glengarry Builders, the award winning firm has progressed

In 2009 the company was awarded gold at the Registered Master Builders’ national House of the Year competition, for a “complex design” it built on One Tree Hill, and again in 2011 for a “complex build” in Pt Chevalier. Today new architecturally designed homes make up the bulk of the company’s workload. The business was renamed Glenbuild Ltd in 2009. Four years ago Finn and Kerry bought Rob and Lyn out and Glenbuild still continues as a family operation with Finn’s father in law, sister in law, niece’s partner and sometimes even Rob himself, playing active roles in the company.

J Wilson & Son (1985) Ltd

These strong ongoing relationships with both suppliers and contractors have played an important role in the company’s success, Finn says. CG Plastering, RH Cabinetmakers, J Wilson and Son, Rocar Contractors, BM Electrical, West Auckland Brick and Blocklayers, McKain Fibrous Plasterers and Carters are just some of the firms which have and continue to play important roles in Glenbuild’s success.

Glenbuild Mount Albert Auckland T (09) 849 3040 finn@glenbuild.co.nz www.glenbuild.co.nz — Advertising Feature

The Glenbuild team itself plays no small part in this ongoing success. There are currently two site managers, four carpenters, two apprentices, an office manager and Kerry who controls the accounts and finances. Yet this number is supplemented by subcontractors as needed and there is currently an additional carpenter and an additional apprentice assisting in the business on a project on Waiheke Island.

CONTRACTORS LTD EARTH MOVERS • SECTION CLEARING • SLAB PREPARATIONS • FOOTINGS • DRILLINGS • ROADING • DRIVEWAYS • LANDSCAPING • TOPSOIL • BULK & SITE EXCAVATIONS • TURF & AGGREGATE SUPPLIES • TRANSPORTING & TRUCK HIRE

“Our level of competency and quality are second to none. Our professionalism on site and the strong experience base of our team means nothing is too tough." AT

CG PLASTERING LTD

Roger Gibbons Director

Mob: 021 378 688 Ph: 09 478 8603 | Fax: 09 478 8623 Email: cg.heng@cgplastering.co.nz PO Box 802 302 801, North Harbour Auckland 0751

021-360416

rocar @xtra.co.nz

Domestic + Commercial Drain layers. Custom cabinet design of quality kitchens • bathroom vanities • laundries • furniture • shelving • counters • bars.

Proud to be associated with Glenbuild

48 Years experience in the industry. J Wilson & Son (1985) Ltd are pleased to be supporting Glenbuild. For more information, contract Grant: Phone: 027 494 7148 Email: gn.wilson@ihug.co.nz

www.rhcabinetmakers.co.nz

BRIAN - MARTIN LIMITED ELECTRICIANS

Proud to support Glenbuild PO Box 84402, Westgate 0657, Auckland Phone: (09) 835 1112 | Fax: (09) 835 1162 bmelectrical@xtra.co.nz | www.bmeltd.co.nz

Core Services •

All aspects of Brick & Blocklaying Residential & Commercial

Proud to support Glenbuild

•

Ben Carmody Director

Specialty Services

ben@wabb.co.nz Phone: 0274 999 551

• •

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ConstruCting lasting partnerships

Mckain Fibrous Plasterers Ltd specialise in high quality residential housing, restoration, renovation and the more challenging commercial projects. Quality you can trust. Proud to support Glenbuild.

Ph: 09 6348803

E: sales@mckain.co.nz

W:www.mckain.co.nz

Carters St Lukes are proud to support Glenbuild Limited

www.aucklandtoday.net.nz August 2015 | 47

Property & Construction | CMP Construction

Making complex projects manageable For more than 20 years, CMP Construction Ltd has earned itself a reputation for high standard, high profile construction projects all around Auckland, and the ball just won’t stop rolling. A multi-faceted company, they have a wealth of experience across projects costing between $1 million - $100 million in varying spaces such as civil works, apartments, commercial buildings, lifestyle villages, remediation, refurbishment, fit-out and residential areas.

B&W CONSTRUCTION LTD SPECIALISING IN All Concrete Construction Light Commercial to Multi Storey Pre-Cast Installation of Pre-Cast Components Construction of Tilt Panels Any Concrete Requirements 64 Firth Street, Drury, Auckland P: 09 294 6602 | F: 09 294 6603 E: admin@bwconstruction.nz

PROUD TO BE ASSOCIATED WITH CMP CONSTRUCTION

As is the way in business, a company must stand out among its competitors if it wants to survive in a competitive market. And although more than 20 years in business speaks volumes in itself, CMP still values its unique selling point: “The personal element to our company. We are not too big to be seen as a corporate giant, but also not too small where we are not respected,” says commercial manager Andrew Moore. He believes their success has been down to, “our emphasis on value engineering, strong client relationships and excellent, dedicated staff”. Since its establishment in 1990, CMP has grown from a small team to a group of 29 members of staff, each of whom are highly skilled and committed to the success of every project they handle. Working on high profile jobs is not something that CMP takes lightly; it is a huge responsibility that they value immensely and are naturally committed to delivering results. They take pride in maintaining an orderly construction schedule and simply won’t settle for anything less than keeping costs within budget. It is this dedication that has seen them win various awards during the years, including a Highly Commended award given to employee Tony Howard at the James Hardie Innovation Awards 2011 for the re-strengthening work on a chimney at the Victoria Park Market in Auckland. Although CMP tend to be the main contractor on a site, they also offer the following services: project management, project feasibility studies, project cost estimates, project methodology, design/cost analysis and design advice. CMP pride themselves on being able to “think beyond the square” and where necessary, compile a bespoke, tailor-made contract to suit individual client needs, providing a unique solution to a project that is outside of the norm.

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• Contaminated Site Remediation • Foundations & Concrete work • Civil Structures • Ground Anchors • Landscaping • Ground Improvement

• Drainage • Wick Drains • Subdivision • Stone Columns

Proud to support CMP Construction

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Concrete Remedial, Grouting,

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Light Demolitions, and Labour Hire.

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Property & Construction | CMP Construction Being able to successfully orchestrate such a wide range of projects on varying levels has allowed CMP to grow enormously as a company over the years – a trajectory that they’d like to keep following.

but limitations in delivering the finished product, and has a successful record in this area, working closely with financiers of these projects.

The CMP approach

CMP’s areas of speciality cover:

CMP Construction has completed a range of quality developments and buildings including hotels, multi-storey apartments and office buildings, warehouses, heritage building refurbishments, internal fitouts and civil works.

• Apartments

The company has a successful record in value engineering – accepting a project which is beginning to show cost over-runs which cannot ultimately be tolerated. Specialists at CMP evaluate the total contract in detail and identify solutions which will bring the total contract back to its original financial boundaries. CMP also works with investors with excellent designs, locations and willing customers,

Portfolio

• Commercial • Lifestyle Villages • Hotels • Remediation • Refurbishment • Residential.

CMP Construction Ltd Auckland T (09) 368 5215 www.cmp.net.nz

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Phone: (09) 634 1111 • Fax: (09) 634 1119 Email: sales@trenzbathroom.co.nz

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Property & Construction | Storm Electrical

Delivering the right wiring Entering a new era in business is always exciting, but for Storm Electrical it means so much more, because the future of the 20 year old business is a family affair.

The pair launched the business just three months after their youngest son was born, who is named Storm. The family of six immigrated to New Zealand 13 years ago. When they made the move a unanimous vote was passed by all four children to retain the name Storm Electrical.

Storm Electrical has always been a family business, established in South Africa by husband and wife team Welles and Keren Holgate.

Now their son, Storm is a third year electrical apprentice in the business, trained under his father’s wing. Keren says he is almost a fully qualified electrician, proudly making the business a true father and son team. “Storm is loving the electrical trade and has all the makings of a good business person - down the line he will take over,” Keren says.

Welles is a highly experienced electrician with 35 years in the industry, while Keren runs the administration and accountants for Storm Electrical.

ADVANTAGE

Renowned in aged care facilities and residential

Irene Hunter Registered Tax Agent P. 09 833 4734 | M. 027289 6934 E. irene@advantage-accounting.co.nz www.advantage-accounting.co.nz

The business undertakes both commercial and residential work, ranging from high end residential installations to everyday electrical repairs and rewires.

ACCOUNTING LTD

A recently completed 80 bed aged-care home entailed the complete planning of reticulation, installation and certification. The company has also made a name for itself in the high-end residential market, completing a large number of full wiring jobs for multi-million dollar homes. Welles enjoys creating lighting plans specific to each of his customers. From creating a full lighting plan for people who are unsure of their needs, to working with savvy, knowledgeable clients who have a strong idea of their lighting requirements.

Services • Electrical installations • Electrical repairs and maintenance • Electrical upgrades • Rewires • Testing and inspection of electrical infrastructure • Emergency lighting • Three phase power supplies • Builder’s temporary supplies and site establishment. AT

An honest price Storm Electrical’s logo is ‘Our Prices Won’t Shock You!’ and they mean it. The businesses pricing is highly competitive within the market. Keren says many customers return after their initial inquiry because they can’t find another quote that comes close. Not only is the rate extremely affordable, but they guarantee the price they quote upfront is the price they charge.

RECKON ACCOUNTS From Start-up to Enterprise

Proud to support Storm Electrical

Storm Electrical 15 Barker Rise Northcross Auckland 0632 T (09) 4796 475 E info@stormelectrical www.stormelectrical.co.nz — Advertising Feature

Desktop / Online / Cloud Website: www.reckon.co.nz Email: sales@reckon.co.nz Phone: 0800 447 292 www.aucklandtoday.net.nz August 2015 | 49

Property & Construction | Heritage Buildings and Homes, and Nick Bosanac Builders

Classic homes designed for today’s world Many of us love the classic beauty of an old heritage home, but don’t love the lack of insulation and modern features that go with them. Thankfully, Heritage Buildings and Homes Limited is building beautiful timeless homes with all the comforts of modern living. Heritage Buildings and Homes has identified about 20 different regions around the country and is working to sign licensed builders up within those regions, including three separate areas in Auckland.

A licensed heritage builder

Let your heritage start here

Nick Bosanac Builders Limited is the latest company to become a licensed builder with Heritage Buildings and Homes. Nick is a licensed building practitioner based in Tuakau. His business offers a range of construction services, including new residential builds and renovations.

Heritage Buildings and Homes builds beautiful traditional homes with all the features and technology of modern construction. It specialises in recreating buildings from the pioneer cottage range to the 1860 villa and ornate 1910 villa, through to the classic bungalows of the ‘20s, ‘30s and ‘40s.

Heritage Buildings and Homes general manager, Peter Ace says they’re excited to have Nick Bosanac Builders join their construction team, which includes Heritage Buildings’ parent company, Mitchell Builders in Whangarei.

“We offer a diverse range of building scenarios for people,” Peter says. “They can buy a building material supply package home, which allows them to build their own home with a labour only builder, or we can provide a full building package.”

Nick Bosanac Builders Limited is the latest company to become a licensed builder with Heritage Homes and Buildings, which builds beautiful timeless homes

Heritage Buildings and Homes Limited specialises in building period-style bungalows, villages and cottages through its network of licensed builders located throughout the country.

Building material supply packages are a great way to save money and can be a rewarding option for people with project management skills. The package is delivered onsite anywhere in the country, ready to go.

“We’re letting people know that we’re here and we have full capabilities in Auckland,” Peter says. “We offer a very high level of craftsmanship you’d expect in an old villa. Our houses have all the old-school charm with all the new home technology.” Heritage Buildings and Homes, and Nick Bosanac Builders are supported by a range of suppliers, including Placemakers Counties, Top Notch Plumbing, Electrical Solutions, Nils McGee Roofing and P&I Pascoe.

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Inquire today about your new heritage home Heritage Buildings and Homes is keen to talk to anyone thinking of building a replica heritage home. Peter says his team can help with all inquiries and helps clients work out exactly what they want, before they’re put in touch with their local heritage builder. “We offer an inquiry vetting

Nick and Kylie Bosanac, of Nick Bosanac Builders Limited

Heritage Buildings and Homes also provides a full design and build service, using sophisticated technical and modern components. Clients can choose one of their existing plans, which can be modified to suit their individual requirements. Or have your unique building plans transformed into a bespoke home.

service. I will talk to the clients and go through the process to work out exactly what they want,” he says. “They know all the building costs and then the next step is committing to the plans; at that point we pass them onto our agent builders in the different regions to deal with directly.” AT Heritage Buildings and Homes Limited PO Box 1572 Whangarei T (09) 438 1170 Freephone 0508 403020 E info@heritagebuildings.co.nz www.heritagebuildings.co.nz Nick Bosanac Builders Limited T (09) 236 8413 E nick@bosanacbuilders.co.nz www.bosanacbuilders.co.nz

— Advertising Feature

Proud to support Nick Bosanac Builders

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Property & Construction | Oasis Interiors + Construction

Creating unique interiors Oasis Interiors + Construction can give your company an outstanding interior environment that is fit for any modern business. The North Shore-based company specialises in delivering bespoke fit-out projects across a range of commercial construction sectors, including office fit-outs, refurbishments, entertainment, hospitality, retail and education. Oasis Interiors + Construction was formed three years ago by directors David Karim and Greg Ward, who have extensive experience within the construction industry. To ensure that customer satisfaction is met, one of the two directors will be directly involved in every project undertaken.

“We work closely with the design team and client to try and establish the most cost effective approach to their project whilst maintaining the design intent,” Greg says.

LOOKING AT GROWING YOUR BUSINESS?

“We have completed some outstanding projects and as a result have managed to obtain a large amount of ongoing work with our clients,” David says.

Oasis Interiors + Construction refurbished the Takapuna Library

A personal service David and Greg work hard to engage with every client directly and offer a personal service. Oasis Interiors + Construction Level 1 41-45 Clyde Road Browns Bay T (09) 950 6125 E david@oasisinteriors.co.nz or greg@oasisinteriors.co.nz www.oasisinteriors.co.nz

“We’re involved in every job we do and take a large amount of satisfaction from handing over great looking projects to our clients.” Oasis Interiors + Construction has recently moved into a new premises in Browns Bay, reinforcing their commitment to servicing clients on the North Shore and being part of the Browns Bay community. AT

The office fitout of Vend in Newmarke

David says they’re also moving into seismic upgrades and aren’t afraid to tackle the tough jobs. “We like jobs with a structural component; jobs that are complex and need specific in-depth planning and programming; projects that are logistically difficult.”

Oasis Interiors employs a core team of experienced subcontractors and manufacturers who complete all work to the highest standard. David and Greg take huge pride in their company’s work and are committed to fulfilling their clients’ expectations and delivering excellent projects.

They offer a range of interior design, construction and fit-out services, and work closely with independent designers and consultants, as well as offering their own design-build service.

Oasis Interiors deliver full project management from concept to completion, including: • Construction • Value engineering • Design and build • Structural changes and concrete works • Demolition • Budgeting and estimating service • Seismic upgrades.

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www.aucklandtoday.net.nz August 2015 | 51

Business Development | Mozaik Caffés

Great places for a break Roll out the red carpet for Mozaik Group as it celebrates 10 years in business offering boutique roasted coffee, homemade food and traditional service. Mozaik Group operates a wide range of hospitality-based businesses within Auckland and Hamilton. It originally kicked off with its first store on Auckland’s North Shore and since then the company has grown to 12 locations with a combination of franchised and corporately operated cafes.

Mozaik Caffés • Albany • Grafton • Hamilton - Center Place

The company strives to offer food, service and beverages they are proud to serve to its valued customers and provides function room hire, catering supplies and event organisation for birthday parties of all age groups, wedding celebrations, formal functions, Christmas parties, team building, special events and occasions and business meetings over breakfast, lunch or dinner.

• Hamilton - The Base

Your event will leave a lasting impression with Mozaik Group taking care of all your catering needs of food, beverage, event decoration and more.

• Takapuna

With locations from Orewa to Central Hamilton it will surely have a venue to suit your requirements. Book now so you don’t miss out! For further information please check out the website www.mozaik.co.nz AT

• Mairangi Bay • Massey University • Mt Eden • New Lynn • Orewa • Silverdale • Victoria Park

Mozaik Caffés T 0800 494 4262 E info@mozaik.co.nz www.mozaik.co.nz

— Advertising Feature

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52 | August 2015 www.aucklandtoday.net.nz

Business Development | Hi-Q Components

Where you’ll find just what you need With more than 7,000 lines of electronic and plastic components, Hi-Q Components is the go-to company for the ‘whatchamacallits, thingamabobs, gizmos, widgets, doodats’ and all kinds of other stuff behind the manufacturing and industrial sectors. While the simplified version of the company’s services has been cleverly converted into laymen’s terms with a humorous slant, it suitably captures the true essence of Hi-Q Components’ stock – the small yet vital ingredients of the bigger picture.

“The customer comes in asking ‘how can I fix this/clip, this/mount, this/hold, this’? We’re well placed to find that solution with the sheer number of products in stock, by sourcing the right product and now we have the capability to manufacture the right part.”

From a strong electronic background, Doug Higham recognised the opportunity to manufacture plastic spacers before demand saw him importing a wide range of plastic and electronic components. More than 30 years later that business is continuing to expand and, although Doug stepped aside more than 10 years ago, his son Richard has been filling his very large shoes ever since.

In 2002 Hi-Q was appointed NZ distributor for Sinclair and Rush, Australia, introducing a large range of protective products including protective caps and plugs. “This range has contributed to expanding our customer base widely and facilitated bringing on a number of other lines we offer, including operating elements, knobs and handles and now our toggle clamps.”

Now a proudly local family-owned business, Richard was joined by his son for some time before he headed off for his OE, and today Richard’s daughter, Stevie-Marie, is working full time alongside him assisting with administration and business operations.

The toggle clamps are a range manufactured in Turkey and will be arriving in early August, which builds on the range of knobs, handles and operating elements the company introduced several years ago; products popular with the engineering, machinery and equipment manufacturers, aviation, marine and automotive industries.

“Dad recognised early the best way to find more product quickly was to look offshore and established relationships with manufactures overseas to build up a strong range of plastic hardware,” Richard explains. “As the customer base has grown he looked to them for their requirements which has resulted in good steady growth over the years.” With one of the largest ranges of plastic hardware and components in New Zealand and possibly Australasia, Hi-Q Components presents itself as the solution to many a problem.

“While these are key industries for us, our product range is so diverse, there really is something here for everyone, from standard hardware and fixings such as cable ties to more specialised components. “By maintaining strong on the ground stock, we’ve been a reliable supplier to many of these industries, enabling them to purchase locally. For these industries, when they manufacture products, our components can be designed in

what makes you so special? “gardyneHOLT listened carefully to who we are and what we do, and then created a brand that has definitely contributed to the success of Hi-Q. They work very well with us.” Richard Higham, Hi-Q Electronics Ltd

for many years, so they need reliable suppliers, good quality components and strong service.

and, as the range increases, Hi-Q Components showcases new products on YouTube, with more than 260 popular videos with over 65,000 views already uploaded, making this one space to watch. AT

“After turning 30 last year, our momentum has increased as we look to expand on our many years of experience working with plastic components to be able to offer a custom build service,” Richard says. The company thanks all it has worked with during the years, including gardyneHOLT, InfoPlan and SmoothPay. Hi-Q Components is currently working on upgrading business software and redeveloping the website to enable more products to be available for purchase online, both here and overseas. The company is always on the lookout for complementary lines to add to the range

Hi-Q Components Ground Floor 6 Douglas Alexander Parade North Harbour Auckland T (09) 415 3333 0800 800 293 E sales@hiq.co.nz www.hiq.co.nz — Advertising Feature

infoPlan We have proudly provided software systems for Hi-Q to grow for the past 13 years. Let us do the same for you. Contact us! www.infoplan.co.nz I 0800 4 pastel

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For new products, specials and to request a catalogue visit www.hiq.co.nz Freephone 0800 800 293 email sales@hiq.co.nz www.aucklandtoday.net.nz August 2015 | 53

Business Development | Walker Surveyors

Getting the lay of the land Land surveying is the measurement and mapping of our surrounding environment using mathematics, specialised technology and equipment. Local firm Walker Surveyors is part of The Survey Group Ltd and, when it comes to some of Auckland’s largest developments, they’re the first people on a construction site, measuring and mapping the land. Involved with many of the city’s 30-40 storey high-rise buildings, large scale industrial works, major infrastructure, roading, airport, marine, rail and healthcare projects, Walker Surveyors pride itself on the depth of professional experience within the company and remains committed to delivering timely, cost effective and professional results for its customers. “We are very much a construction project based survey company,” Walker Surveyors managing director David McComish explains. “We do a lot of pre-design and investigative surveys, pre-construction surveys, the meatier construction surveys, and a lot of postconstruction works and monitoring.”

Pre-design surveys are undertaken either by conventional or GPS surveys to determine exactly what can be done. Then, prior to construction, a surveyor utilises digital technology to ensure data from engineers and architects is correct before construction commences. Post-construction surveys involve returning to original structures, which were inspected before construction commenced, to ensure no damage has occurred. With a number of projects, particularly high rise structures, there is the potential for ground movement which can affect adjoining properties. Monitoring works by a land surveyor ensure buildings are behaving the way they should be. One of the few surveying companies to specialise solely in construction surveying,

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Business Development | Walker Surveyors

Walker Surveyors has been operating for more than 30 years, with a 2014 restructure resulting in the new name. One of four directors, including Kevin Buchanan, Graeme le Roux and Bruce Walker, David says the company is looking forward after a period of rebuilding in the wake of its restructure. “Our team has vast experience with major infrastructure projects throughout the Auckland region, coupled with significant international construction experience, most notably from the United Kingdom, North and South Africa, Canada, South America and Australia,” he says. The company is committed to high levels of safety, with teams potentially moving between marine, construction, to rail projects in one day.

“With the changing environment and operating within high risk fields, we have to make sure our people are protected as well as we possibly can.” Walker Surveyors operate state of the art survey technology and CAD software systems including Sokkia and Trimble GPS systems, Trimble robotic total stations, traditional Sokkia total stations utilising electronic data capture and transmission directly from site, to produce the accuracy and quality that each project demands. The industry has changed dramatically in recent years - as the country emerged from the economic downturn there is now a significant upswing in the construction sector. “There is a significant amount of building work being generated by the upswing,” David says.

“So the biggest challenge moving forward will be coping with the onslaught of work coming up. We’ve been involved with a number of Pacific Basin jobs, including a major project in Papa New Guinea we are currently involved with.

“

Our team has vast experience with major infrastructure projects throughout the Auckland region, coupled with significant international construction experience.

“We will continue to concentrate on our core business, while looking at expansion into other locations long term.” AT

”

Walker Surveyors Level 1 640 Great South Road Greenlane Auckland T (09) 623 1191 www.walkersurveyors.co.nz — Advertising Feature

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www.aucklandtoday.net.nz August 2015 | 55

Business Development | VideoPro

Making living, learning and communicating easier than ever Technology makes it possible to communicate on multiple platforms, from virtual offices and boardrooms to behind the wheel of your car, with businesses and people across the globe. And it’s not just our workplaces that are receiving the tech-treatment, with our homes and schools also being revolutionised with technologies designed to make living and learning easier and more efficient. “In the audiovisual technology space, products are perceived to be less value,” VideoPro Auckland branch and sales manager Stephen Ward explains. “The purchase value of some of these items has gone down. However, the value surrounding the infrastructure – the way to make it go – has gone up. Corporate environments use technology consistently now. Almost every meeting room or boardroom has technology solutions and that technology is at the forefront of commercial spaces.” VideoPro is a specialist technology sales and integration company with an unwavering commitment to delivering market leading high-end AV solutions, with a presence in Auckland, Hamilton, Christchurch and its head office in Wellington.

The company offers everything businesses and education providers need to connect including teleconference, IPTV, videoconference, presentations and real time visual communications, and leads the way with digital signage, digital media switching, control design and ongoing services. It’s the name behind the technology in some of Auckland’s largest commercial and educational spaces, including Les Mills Britomart, TVNZ, Sky City, Auckland Airport, SAP, NZ Police, Ricoh and the University of Auckland. During the last two decades VideoPro has built strong and long lasting relationships with leading suppliers, including Smartpresence, Epson NZ, Mayo Group, AV Supply Group, Now Sound, Crestron, Jands & JBL, Panasonic, Onelan, ClearOne, NEC, LG, Samsung and Sharp - ensuring the company can continue to offer its customers multiple product and pricing options to satisfy both their brief and budget.

“

We’re fitting out boardrooms, conference rooms and office spaces with cameras and mics to suit the size and infrastructure behind that for companies to make the most of these technologies.

”

Pleased to support VideoPro

Video & Audio Communication Solutions

Affordable high quality communication solutions and services for organisations of all sizes.

Video & Audio Communication Solutions Video Conferencing is reshaping the global business and travel landscape, turning the way we connect with our peers, our business contacts, doctors, educators, our families and the world in general on its head. Quite simply, video communication is providing the world with a better way to connect. Smartpresence offers communication technology from leading suppliers Vaddio, Polycom, Jabra and Microsoft among others. Bundled with our Smartcloud Hosted Service we have unique end to end solutions. No other provider in New Zealand can provide all of our connectivity options, so you really can access our service anywhere, anytime from any device. Also, as an accredited and independent supplier, installer and maintenance partner of leading brands of high-definition Video Conferencing, you can feel supported by a team that responds quickly, a team that is agile and can adapt, and a team that passionately believes in making video communication work for your business.

Smartpresence Limited: PO Box 15001 Miramar Post Centre, Wellington 6022. 0800 4 PRESENCE | T: 04 974 5317 | E: info@smartpresence.co.nz | www.smartpresence.co.nz 56 | August 2015 www.aucklandtoday.net.nz

Business Development | VideoPro

“

LED signage and Onelan players enable you to remotely update information, rather than replacing posters. This makes it scalable and advertising space can see a massive return on your investment. - AUCKLAND BRANCH AND SALES MANAGER STEPHEN WARD

Epson’s interactive projectors are one of VideoPro’s most popular projectors and a high selling product. Designed for use in schools and tertiary institutions, it is also popular for commercial fit-outs as a meeting room productivity tool. “You can control the computer from the touch screen and annotate your meeting notes etc,” Stephen explains. “We’re seeing a huge uptake of these in classrooms and they’re proving really great at enabling kids to get to the level they need to get to, in particular for boys, who research shows learn better through tactile methods.” The father of two boys himself, Stephen recognises the ability of technology to positively influence learning. “The kids of today are the

future adults, they will be au fait with this tech and our commercial spaces need to align with this. “For New Zealand to punch above our weight as a country, we need to be up to the play.” One of the key tech trends has been the move towards video conferencing, Stephen says, and a move towards a particular brand – Microsoft Skype for Business, formerly known as Microsoft Lync. Offered as part of the Microsoft offering from 2013 onwards, Skype for Business is based on the traditional Skype experience with features like presence, IM, voice and video calls, and online meetings, with the added ability to search and connect with anyone in the Skype network,

among other additions. “We’re fitting out boardrooms, conference rooms and office spaces with cameras and mics to suit the size and infrastructure behind that for companies to make the most of these technologies,” he says. Smartpresence is one of VideoPro’s leading video conferencing systems partners and is at the forefront of the communications sector. “Video conferencing has been around for a long time, but has become more affordable,” Stephen says. “Businesses comparing the flight costs of sending staff overseas for conferences are now choosing to invest in video conferencing technologies, enabling them to communicate with suppliers and customers offshore.”

”

You can’t have video conferencing without the technology to support this and VideoPro works on specialist audio distribution and design’s to ensure the sound capabilities are just right. “It’s important to ensure microphones and signal processors are working correctly to process the audio so there’s no echo,” he says. “Audio can be a deal breaker when it comes to VC (video conferencing), so it’s an important component to get right from the outset.” Mayo Group and AV Supply Group are two leading distributors of strong, high quality audio visual mounting systems, the brackets which Stephen says play an integral role in ensuring AV systems meet stringent health and safety standards. >

www.aucklandtoday.net.nz August 2015 | 57

Business Development | VideoPro

MAYO GROUP SUPPLIES AND SUPPORTS VIDEOPRO AUCKLAND VideoPro – leaders in the field of Digital Signage and Visual Display Systems choose Vogel’s mounting systems, leaders in AV Mounting systems. Vogel’s have solutions for all installation situations, Ceiling, Floor or Wall, we have a solution.

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For further information contact MAYO GROUP Ltd 0800 4 vogels (0800 4 86435) www.mayogroup.co.nz www.vogels.com

58 | August 2015 www.aucklandtoday.net.nz

With digital displays becoming more cost effective, companies are now choosing to use this over traditional advertising methods, Stephen explains. “LED signage and Onelan players enable you to remotely update information, rather than replacing posters. This makes it scalable and advertising space that can see a massive return on your investment.” VideoPro is an Australasian distributor for Onelan digital signage and content management products. Onelan is a global leader in digital signage systems, providing a rich set of capabilities that enable businesses to communicate more effectively with their customers. “When it comes to relaying messages to clients, staff or potential customers, it is important to enlighten their senses to engage and ensure the information is easily absorbed,” Stephen says. “We’re not just a company that sells product and moves on. We have a large team of service techs who maintain our products and systems.

Moving forward we want to continue supporting these products so they work endlessly for our clients. “When you purchase with us, we’re always there if you need us and we want to keep providing that ongoing service.” AT VideoPro Auckland 3A, 125 The Strand Parnell T (09) 304 0640 / 0800 773736 www.videopro.co.nz VideoPro Hamilton Level 2, 55 London Street T (07) 834-9291/ 0800 773736 www.videopro.co.nz VideoPro Wellington Level 1, 39 Cambridge Terrace T (04) 805 04440/ 0800 773736 www.videopro.co.nz — Advertising Feature

Business Development | ADSEL Solutions Group

Business Development | Stainless Fittings & Fabrications

Delivering connectivity when and how you need it

When you need it made to measure

ADSEL Solutions Group Ltd is a one-stop shop for all your audio visual, data, security, electrical and lighting needs.

Competent in carrying out commercial, domestic, architectural and marine related work to the highest of standard, Stainless Fittings and Fabrication Ltd will fabricate anything you require, whether it’s for a current building project, renovation or repair.

ADSEL Solutions Group Ltd offers the following services: A: Audio visual and automation D: Data (fibre, PABX and Wi-Fi installations)

An amalgamation of two companies, they offer electrical and specialty systems services to provide a total solutions package to customers for both commercial and residential purposes.

S: Security (intruder alarms, access control, CCTV and monitoring)

Since its establishment in 2009, ADSEL has created a strong team of dedicated staff, specialising in total fit-outs of AV, data, security, electrical cabling and IT service installations and relocations. The great thing about it being a company of two parts, is their expertise can be combined if need be, to create an efficient and cost-effective service for customers.

L: Lighting design.

E: Electrical (servicing, UPS and generators)

“

So whether you need just one service or a bit of both – ADSEL has you covered. The Specialty Systems side of the business specialise in providing small to medium businesses both quality-managed and unmanaged Wi-Fi solutions. Although they provide network services to venues as and when required, one of their main projects has been the ASB Showgrounds. Since 2012 they have proudly owned and managed the cabling network at the venue, providing high speed Internet and Eftpos services to exhibitors at each of the various shows, concerts, conferences and expos. They recently upgraded its wireless network infrastructure to a state of the art Wi-Fi network, making it one of five sites around Auckland that is running on their new managed virtual WLAN (Wireless Local Area Network) controller, which was released in early May. The public Wi-Fi network is proudly sponsored by 2degrees Mobile and allows ADSEL to provide free Internet access for the public attending events. “The Ruckus Wireless vSCG WLAN controller has exceeded our expectations in managing the WLAN. The new Ruckus access points have increased the capacity of simultaneous user connections and speed of the connections,” says ADSEL sales manager Chris Ireland. “The expo organisers and the public have commented on the extra coverage and reliability of the connection. In addition they have made mention of the ability to walk throughout the ASB Showgrounds and still be connected to the wireless network without losing the connection.

The great thing about it being a company of two parts, is their expertise can be combined if need be, to create an efficient and cost-effective service for customers.

”

This is another feature of the WLAN controller’s roaming and hand-off management.” As well as the ASB Showgrounds, ADSEL also supply and install wireless internet solutions for businesses such as The Saudi Arabian Cultural Mission and Mudbrick Restaurant, as well as providing internet access to residential homes across Auckland. The electrical arm of the business prides itself on a quick and efficient service. They offer full electrical design, supply, installation a nd maintenance for both commercial and residential projects. To find out more about ADSEL and the services they can provide, visit their website or call their head office where you can speak to a sales representative. AT ADSEL Solutions Group Ltd Auckland T (09) 362 0114 www.adsel.co.nz

— Advertising Feature

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Established in 1968 in Auckland, the company specialise in the manufacture, installation and design of stainless steel, aluminium, mild steel, galvanised steel and copper products. Solidified on the manufacturing scene for more than 40 years, the company prides itself on offering high quality products and reliable service, whether it is a one-off job or frequent business requirements. They also used to manufacture and now rebuild or repair marine Mariner gas ovens. The factory is a full jobbing workshop, therefore it is set up for all kinds of fabrication. The company manufacture products such as balustrades, handrails, safety rails, shower trays, bench tops, machinery parts, fittings, all marine work, flashings, down pipes, rain water heads, chimney cappings and cowls, individual ladders and swimming pool fixtures.

can create stainless steel furniture to any shape or size. On the team is registered plumber Fred who can install the plumbing as well as your bench top. He can also offer advice or alternative solutions for any problems you may come across. Fred has also been involved in the building industry for more than 40 years and has industry knowledge of what is required. Through experience, the company recognises that often a minor design alteration can result in significant cost savings. Suppliers and other trades-people throughout the North Island are using the company, as it has machines which polish stainless steel flat bar up to 250 wide to any finish required. These machines will bring square bar and flat bar up to a polished or satin finish. Stainless Fittings and Fabrication is happy to provide references for you to contact to discuss the expertise and great level of service they provide. You’ll know you’re only getting the best! AT

The question, really, is what can this company not do?! Need something not on the list? Stainless Fittings and Fabrication is more than happy to take custom orders to suit your requirements. Want to turn your private home, corporate business or shopping mall into a statement? They can fabricate a water feature, sculpture, indoor and outdoor furniture and gates to enhance your space with a luxurious look, clean lines and low maintenance. The low maintenance and weather-proof nature of stainless steel makes it ideal for outdoor furniture and Stainless Fittings and Fabrication

Stainless Fittings & Fabrications Ltd Physical address: 2/30 Sir William Avenue East Tamaki Auckland T (09) 274 4718 E info@stainlessfittings.co.nz www.stainlessfittings.co.nz

— Advertising Feature

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www.aucklandtoday.net.nz August 2015 | 59

Transport & Motoring | AutoShield

Automotive tinting specialists We all worry about our family’s safety in the car and want to protect our loved ones when they’re on the road. However, accidents are not the only danger out there. Your family is at risk from the sun’s harmful rays whenever they’re in the car. But now thanks to the high quality tints available from AutoShield, you can rest easy knowing their skin is protected. AutoShield in Grey Lynn will take care of all your vehicle window tinting needs with a range of high quality tints at affordable prices.

Tanya says 3M’s superior products are backed up by leading-edge technology and support. “We get a great result for our customers with the 3M products; they get the best product at the best price. “We market to the high end customer. Ninety percent of our business is from franchised vehicle dealerships, while only 10 percent is from private clients wanting quality tinting.” Auto Shield’s products are superior to others on the market. “There’s still so much misinformation out there in the marketplace regarding tinting,” she says. “People don’t understand that the price you pay is reflected in the quality you’re getting. They pay a cheap price and then complain when it goes purple. But with 3M Colour Stable we guarantee that your film won’t discolour and fade. We only do legitimate tinting, so people can be assured that it will pass a warrant of fitness.”

The business has been owned by Tanya and Phil Whitworth since 2011 and is operated in conjunction with its sister company, Tint Pro New In addition to the 3M products, Auto Shield also Zealand, which does window tinting for homes and offices. Customers who use both companies installs Huper Optik nano-ceramic solar control films, which provide a durable colour-fast, receive a discount on their tinting services. scratch resistant coating. They block 99 percent High-quality tinting products of UV rays and will protect your skin and reduce interior fading on your vehicle. Tanya says AutoShield is an accredited installer of 3M high performance automotive window film, including 3M Colour Stable, which blocks 99 percent of UV rays and reduces heat by up to 51 percent. 3M Colour Stable automotive window films are non-metallised and won’t fade to purple. They come with a lifetime warranty. 3M Crystalline Automotive Window Films feature a proprietary, multilayer optical film technology that combines more than 200 layers in a film that is thinner than a Post-it note. This unique technology is the reason a clear film can reject more heat than darker films, without changing your car’s appearance. Crystalline window films reject up to 97 percent of the sun’s heat producing infrared light and block up to 60 percent of the heat coming through your windows. These industry leading, spectrally selective films are designed to keep you cool, comfortable and protected. Crystalline films allow up to 90 percent of the light into your vehicle. Because these films are non-metallised, you can be assured of zero interference with GPS or cell phone signals.

“

We’re trying to educate the public on the importance of protecting yourself and your children from the sun. Tinting is a small price to pay for peace of mind.

- TANYA WHITWORTH

”

Protect your family’s health Tanya says tinting your vehicle’s windows not only protects your vehicle’s interior, but more importantly, you and your family.

“My biggest thing with the car tinting is that in the summer it’s so much cooler on a hot day. I don’t need to use my air conditioning all the time. And with my side window being up, I know I’m not getting sun damage on that side of my face.”

Protect your car with Dura-Seal

AutoShield owners Tanya and Phil Whitworth

Protect your precious family with quality window tinting from AutoSheild

“Tinting protects your skin from cancer. It also protects your children from glare and in the event of an accident; it holds the glass together to prevent it shattering on your family. It also protects your leather seats,” she says.

The company’s fabric protection also helps keep your fabric upholstery and carpet resistant to everyday soiling and staining by most liquids.

“We’re trying to educate the public on the importance of protecting yourself and your children from the sun. Tinting is a small price to pay for peace of mind.”

In addition to its interior Dura-Seal products, AutoShield also installs Gen-3 ceramic paint protection, which forms an invisible barrier between your car’s paintwork and the elements, helping your car stay shiny and maintaining that new car look.

Running a company well is often part of a wider effort with key business partners. AutoShield works closely with a wide range of companies and would like to express its thanks for the support and ongoing commitment from them all, and to Computaleta Group for its support on these pages. AT

AutoShield supplies products from Dura-Seal that will help protect your vehicle from damage caused by excessive heat, cold, humidity and your kids.

A family business

Dura-Seal’s interior leather protection product allows your leather upholstery to stay soft, supple and crack resistant for longer, and helps assist the removal of everyday soiling, while reducing leather staining caused by food and drinks spills.

Phil is a qualified diesel mechanic who left his fulltime job four years ago to help Tanya run AutoShield, while she focussed on operating Tint Pro NZ. “We’re really happy working together and we employ six great staff,” Tanya says.

60 | August 2015 www.aucklandtoday.net.nz

Phil and Tanya Whitworth love running their own businesses together and forming strong relationships with their customers.

AutoShield Limited 136 Great North Road Arch Hill Auckland Freephone 0800 846 869 T (09) 360 4511 E phil@autoshield.co.nz www.autoshield.co.nz — Advertising Feature

Transport & Motoring | Eurotech Auto Repair Centre

European vehicle repair specialists Discerning owners of European vehicles want to know their repairs are being done by an approved high quality repair facility. In Auckland, they’re lucky enough to have Eurotech Auto Repair Centre for all panel beating and paint requirements.

Eurotech is New Zealand’s only manufacturerapproved aluminium structural repair facility for both Jaguar and Range Rover, and all staff have attended I-Car approved training. The company was recently appointed New Zealand’s only approved repairer for the new BMW i series, which feature a large amount of carbon fibre in their construction. The centre is owned by Trevor and Louise Foreman, Marino Milich and Dave Dumelow, who have a wealth of experience in both the panel beating and spray painting industries. Trevor formed the business in 1987 and quickly grew a reputation for high quality work. Long term employees Marino and Dave bought into the company in 2004 and 2005 respectively.

Eurotech Auto Repair Centre is a panel-and-paint specialist for both European and Japanese vehicles

Two of Eurotech’s early customers were Jaguar New Zealand and Archibald and Shorter, the Jaguar dealership, and these key relationships marked the start of Eurotech’s development into the specialised repairer it is today. In 2003 Eurotech Auto became the country’s only Jaguar aluminium structural repairer, and in 2012 the company gained approval by Land Rover as a structural repairer. Today Eurotech’s carpark is full of not only Jaguars and Range Rovers, but BMWs and Minis as well. This is a direct result of the company’s reputation for quality workmanship. <

Eurotech Auto Repair Centre is New Zealand’s only manufacturer-approved aluminium structural repair facility for both Jaguar and Range Rover

Congratulations

Eurotech Auto Repair Centre on your 25th Anniversary Stanway Business Park, Tower 2 (Ground Floor) 646 Great South Rd, Ellerslie, Auckland

The company owners have completed a number of international training courses over

Congratulations

DISCOVERY SPORT

The company is an approved repairer with all major insurance companies. Eurotech Auto Repair Centre invests heavily in training to ensure its team of skilled panelbeaters and painters are at the forefront of the repair industry.

Come in to Archibald and Shorter today to find out more about these two brand new models

LAND ROVER

Another key to the company’s success is its systems and processes. Eurotech is a CRA Q/A independently audited facility, which it believes helps everything run smoothly and ensures they are constantly re-evaluating their business to look for constant improvement. Eurotech is currently the recipient of the 2015 CRA Q/A Outstanding achievement award.

Focus on training

www.stewartco.co.nz

THE ALL-NEW JAGUAR XE

The dedicated team at Eurotech Auto Repair Centre utilises the latest equipment and technology to ensure every vehicle is returned to factory specifications.

Trevor, Louise, Dave and Marino. Carson Fox Bradley Limited, legal advisors to Eurotech.

Archibald and Shorter 550 Great South Rd, Greenlane 0800 001 361 | www.archibaldandshorter.co.nz

62 | August 2015 www.aucklandtoday.net.nz

• Jaguar factory authorised repairer • Accredited BMW body and paint repairer • Land Rover/Range Rover factory approved repairer • Recommended Renault repairer • European vehicle repairs.

the years in order to become approved repairers of Jaguar, Land Rover and BMW. In May 2014, Marino Milich spent two weeks at the BMW Centre in Kuala Lumpur, Malaysia for BMW i3 training. He returned to Kuala Lumpur in August for a two day training course on the technical aspects of the new coupe, the BMW i8. Marino will return to Kuala Lumpur again this year for two weeks of practical training on the coupe. AT Eurotech Auto Repair Centre 20 G Sylvia Park Road Mount Wellington Auckland T (09) 573 1093 Freephone 0800 PANEL BEATER F (09) 573 1089 www.eurotechauto.co.nz

— Advertising Feature

BASF

The Chemical Company

Automotive Refinish Technology ARE PROUD TO SUPPLY

Eurotech Auto Repair Centre WITH

Ph 09 966 1315 39 Dockside Lane, Auckland

Eurotech Auto Repair Centre in Mt Wellington is a panel and paint specialist for both European and Japanese vehicles, offering a range of services that include:

Glasurit

LEADING WATERBORNE AUTOMOTIVE PAINT TECHNOLOGY FROM GERMANY

Transport & Motoring | Manukau Auto and Tyre Centre

Let the guru give your wheels a once over Manukau Auto and Tyre Centre started with just one man and his passion. Now, as the company prepares to celebrate 30 years in business next year, Auckland Today looks at the drivers behind this innovative automotive firm. In 1986 Nigel Stickland – also known as the Mag Wheel Guru – recognised the opportunity to open an automotive repair shop in the growing area of Manukau, finding the perfect spot on the corner of Cavendish and Lambie Drives. Before long he opened up a tyre store next door and says together the two shops “took off, feeding off one another”. “We’re a little unusual in that most tyre businesses are standalone and don’t do well at mechanical work, and many automotive repair places don’t do tyres properly. Effectively we operate as two standalone businesses from one premises, but with specialist teams in each area, ensuring both sides of the business are at the absolute top of their game.” Nigel, an engineer by trade with a background in teaching engineering, has also been involved in mag wheel repairs for the past 15 years. A highly specialised field working on some of the country’s most valuable classic cars, this

No man stands alone Manukau Auto and Tyre Centre’s success wouldn’t be possible without strong support from a wide range of suppliers. Autolign – New Zealand’s largest specialised steering and suspension importers and distributors – and YHI (New Zealand) Ltd – a leading distributor of automotive and power products, are two of the companies which have made this possible and Manukau Auto and Tyre Centre thanks them for their support.

area involves a high level of trust and many of the company’s classic car following simply wouldn’t consider going anywhere else. The team of 15 that work across what is now four neighbouring buildings, are all selfprofessed petrol heads, involved in various forms of motorsport and classic cars in their own time, as much as during the working day. In fact, as we talk, the workshop manager drives past in a classic Jag, preparing to repair the wire wheels. Nigel is a proud E Type Jag owner himself. “I’ve always been an automotive person from day one,” he says. “I’ve owned some interesting cars over the years. That we get to work on some of these extremely valuable vehicles is a real feather in our cap. Most simply don’t get the opportunity to work on vehicles of this calibre because these owners won’t trust just anybody.” It’s this strong attention to a quality job which has seen the Manukau Auto and Tyre Centre build such a strong reputation during the years. Even the tyre repairs side of the business – an industry represented by a high number of flyby-nighters and cheap products – has made quality its focus, ensuring access to a wide range of product suitable to meet customer needs. “I believe it’s about the right tyres for the needs of the customer,” he says. “That doesn’t mean they have to be hugely expensive European tyres that wear out quickly. We have the ability to source product, often for half the price, product that lasts twice as long. Our product knowledge gives our customers real value for money.”

In the mag wheel repair department – which has earned Nigel the moniker of the ‘Mag Wheel Guru’ – they have recently installed a state of the art spray booth for painting wheels, New Zealand made and designed in the company’s own machine shop. “Productivity has gone up significantly as a result; it’s very busy in that department.” Thirty years in any industry is an impressive feat, for the automotive industry this is even more so and, as a result, Manukau Auto and Tyre Centre has a level of credibility seldom seen. The company, which also has the franchise for The Shock Shop (providing specialist service and technical suspension expertise), receives a large amount of referral work. “We also get sent a large amount of work others have had issues with, problems that haven’t been

solved elsewhere. With our level of knowledge and experience, there hasn’t been a problem we haven’t been able to solve,” he says. The automotive passion runs in the Stickland family and earlier this year Nigel’s son Dan, along with Te Ariki (AKA TUX) Gardiner, who has worked for the firm for 16 years, have bought into the business. “I’m so immensely proud,” Nigel says. AT Manukau Auto & Tyre Centre 32 Lambie Drive Manukau City Auckland T (09) 261 1500 0800 MAGWHEELS E sales@magsandtyres.co.nz www.magsandtyres.co.nz — Advertising Feature

NZ’S WIDEST RANGE OF STEERING AND SUSPENSION Phone:

09 574 2288 Proud to support Manukau Auto & Tyre Centre

Unit 5, 99 Carbine Road, Auckland | www.autolign.co.nz

www.aucklandtoday.net.nz August 2015 | 63

Logistics | Freight Traders

The freight forwarding and logistics specialists Logistics is a global phenomenon. Defined as the transition of goods between a point of origin and a point of destination, logistics has been the vehicle for international trade and a catalyst for globalisation. There is no question the industry, here and abroad, is fiercely competitive, but Aucklandbased Freight Traders embraces the fight on its quest to offer superior global logistics and project management services. Freight Traders stands tall against its competitors and is commanding attention across the world for its exporting and importing capabilities. The company has expanded during the years into a comprehensive worldwide network of import and exports operations, and specialises in the co-ordination of projects and door to door logistics management. Today, Freight Traders stands fully resourced to ensure its freight and customs packages meet the service requirements of all clients.

Crate Building & Packaging experts NZ’s leading ISPM 15 export packaging experts.

PH: 09 266 5636 Mobile: 027 4736 555 Email: jono@popepackaging.co.nz

Undertaking everything from construction projects to global manufacturing, storage and distribution, Freight Traders is led by a strong management team. At the helm is general manager David Malins, who joined the company in 2000 with a strong logistics and freight forwarding background. “It is definitely a cut throat industry, but the fact that we are a small, independent, New Zealand owned “We know our entire team has to be 100 percent company with a strong service focus gives us our customer focused. We also need to be flexible and have the ability to work flexible hours. Most competitive edge. of the time our industry operates 9am-5pm, but “Unlike some of the multi-nationals who offer sometimes we need to be available and ready for cheap services by shipping in bulk volumes, our clients at the drop of hat, whether they need we are able to offer more than just a run of the our services in a foreign country or somewhere mill service. We work hard to personalise our in New Zealand. It can happen at any time.” offering and focus on the individual client’s Although Freight Traders’ success is down wants and needs. to sheer hard work and excellent service, “We make ourselves readily available for work all working relationships with companies such over the world and we will fly to where that work as Pope Packaging, NZL Group and Philpott is. We go anywhere and whoever we are working Airfreight have been extremely important in helping business growth. with we like to give that personal touch, so we supervise loading and unloading of the ships; a lot of companies don’t do that, but we make this a What Freight Traders offer part of our service.” Project management Freight Traders’ project portfolio is testament to its wide range of skills and ability to deliver excellence. “We like to be involved from the outset,” David says. “Involvement at the conceptual stage allows us to provide guidelines for all logistical considerations, thereby ensuring the timely and cost effective management of international procurement and sales. “One major benefit of this is the ability to analyze and advise on the duty and tax implications for our client companies.”

From conception of project-to-project implementation, on-site project managers organise and allocate resources to implement timely, cost effective, project management. Logistics management From inventory control to project management, Freight Traders has its clients covered. Intermodal transport Integrated domestic/international traffic managed through rail / truck/ vessel / aircraft opportunities to provide door-to-door best practice facilities.

Having a strategic commercial focus and sticking Documentation to it through thick and thin is key in an industry Provision of all documentation under icc500 that is well overpopulated with competitors. conditions, chamber of commerce certificates

and insurance declarations, through to full and comprehensive import and export facilities throughout the world. Customs clearance facilities An integral part of the operation - statutory, regulatory, and free trade facilities are available. Warehousing and distribution Full container unpacking service, warehousing and redistribution, bulk storage and inventory services available at 97 locations worldwide. Re-supply and consolidation of inventory is also available. Transportation By land, sea, or air – whether the job needs standard transporting or specialty machinery and equipment, Freight Traders has it covered. Insurance As agents for Lloyd’s marine insurance competitive rates are available. Freight Traders carries full liability insurance on all service provision. AT

Freight Traders Limited PO Box 27-107 Auckland 1440 Contact Dave Malins T (09) 254 4056 E dmalins@freightraders.co.nz www.freightraders.co.nz

— Advertising Feature

PHILPOTT AIRFREIGHT LTD Cartage Contractors

PROUD TO SUPPORT FREIGHT TRADERS

We have vehicles to cover every situation

173 Montgomerie Road, Airport Oaks, Mangere

P. (09) 275 7351 | E. mail@philpott-airfreight.co.nz | www.philpott-airfreight.co.nz

64 | August 2015 www.aucklandtoday.net.nz

Initatives | EMANZ

Is your energy management up to scratch? The Energy Management Association of New Zealand aspires to “make New Zealand’s energy productivity world class”. It’s no small feat, but thanks to its energy conscious members nationwide, it’s making a real difference. The association supports its members, which includes energy managers in the private and public sectors, through a range of activities that raise skills and knowledge in energy management.

Training targets EMANZ executive officer Ewan Gebbie says it has two main programmes designed to progress towards its goal. “Our two strategies are training and accreditation. We have targets in place to train professionals who are key to improving

energy productivity such as facility managers of commercial buildings. We want them to understand energy management and perform an energy management role effectively on behalf of their company. “We also train engineers in a range of technologies including lighting and HVAC systems. Plus we accredit specialists in everything from process heat systems, to refrigeration, fan and pump systems.”

November at The United Nations Climate Change Conference with the aim of setting global and country level targets for reducing green house gas emissions.

consumption of the building your business occupies. Introduced to New Zealand in 2013 it has potential to make a big difference. If businesses are interested in improving their energy productivity they should consider employing an energy manager, either as an employee or contractor, becoming Energy Mark certified or even becoming an EMANZ member.

EMANZ hopes the New Zealand Government takes advantage of the conference to make a positive change. “We are all holding our breath and hoping the government will see the opportunity to put supportive polices in place.

“The benefit off being a member is you are part of the solution, improving the country’s energy productivity. By getting involved you save money and the environment at the same time.” AT

“We could be the world’s first carbon neutral country, but we are currently lagging behind - we are one of the worst greenhouse gas emitters per capita in the world.”

He says its biggest achievement is the creation of the EnergyMasters brand. The certification recognises that a professional has achieved the highest level of competency in their specialist area. The brand makes it easier for businesses to find professionals who really understand energy performance.

Make a difference

Time for change

Take your own climate change action simply by occupying an office building with a NABERSNZ (National Australian Built Environment Rating System for New Zealand).

2015 is a big year for climate change globally; governments worldwide are congregating in

NABERSNZ is an energy performance rating scheme which allows you to know the energy

Energy Management Association of New Zealand Level 6, Hope Gibbons Building 9-11 Dixon Street Wellington 6011 T (04) 385 2839 E admin@emanz.org.nz www.emanz.org.nz

— Advertising Feature

REDUCE YOUR OPERATING COSTS AND SAVE SIGNIFICANT SAVINGS ON YOUR ELECTRICITY BILL AND CO2 EMMISION MAY ONLY BE A FEW STEPS AWAY... Find out more at www.grundfos.co.nz

Marine | Marine & Architectural Stainless

Tailor made finishing touches A boat should be a thing of beauty right down the very smallest stainless steel fitting. Marine and Architectural Stainless understand this, which is why it crafts the highest quality marine tube and sheet work for the world’s most discerning boat builders. Managing director Scott Ansell has been at the helm of the Auckland based factory for 25 years and with more than two decades of experience in the industry, he is an expert in marine and architectural fabrication. The team of highly skilled craftsmen at Marine and Architectural Stainless pride themselves on providing a modern fabrication stainless steel service to a wide variety of industries. In particular it specialises in high quality stainless

steel fabrication for some of the best boat builders worldwide.

From bow to stern

The team approaches every step of the process with professional expertise, to achieve a high and exacting standard, from concept and design through to assembly and installation. Its ongoing commitment to meeting a wide range of customer requirements has made it an international leader in marine fabrication.

Marine and Architectural Stainless can provide a comprehensive service including: • Stem • Fittings • Bow rails • Boarding ladders

• Stanchions • Fly bridge rails • Chain plates • Tanks and more.

Show of thanks

The company is committed to exceeding customer requirements and offers a range of quality finished stainless steel designs to suit each client’s focus and desires, no matter how big or small the job.

Running a company is often part of a wider effort with key business partners. Marine and Architectural Stainless would like to express its thanks to the support and ongoing commitment from Titan Marine Engineering. AT

The company has furbished some of New Zealand’s top boat-builders with tubular handrails, staircases, screen rails and fender storage units. It also fabricates everything from stern fittings, bow rails, boarding ladders, stanchions, fly bridge rails, chain plates, tanks, and many other functional boat based furnishings.

Marine and Architectural Stainless 15 Porana Rd Glenfield 0627 Auckland T (09) 444 4233 E info@mastainless.co.nz www.mastainless.co.nz

— Advertising Feature

SLIPWAY FOR HIRE / NEW BUILDS Experienced Project Management Design Back up Experienced Fabrication, Mechanical and Electrical team ISO 9002 Standard Classification Society Approved Workshop

Extensions, Modifications and New Builds for: • Tugs • Barges • Ferries • Superyachts • Fishing Boats

Location: 4 Hamer St, Central City, Auckland, New Zealand Phone: 09 307 3930 │ Fax: 09 307 3931 │ Email: info@titanmarine.co.nz │ Website: www.titanmarine.co.nz

www.aucklandtoday.net.nz August 2015 | 65

Contracting | Mobile Welding

Hospitality | Southern Spit Roast & BBQ Co

Rapid welding and fabrication services

Catering that's a cut above

Mobile Welding Limited can keep your business or plant running with its quick response onsite welding and fabrication services. The 30 year old company is proud to be 100 percent kiwi owned and operated and goes the extra mile for any customer, day or night.

Mobile onsite welding

For a special occasion you want special food. You want a professional team who can cater to every need and a service that will run as smoothly as possible - you want the Southern Spit Roast & BBQ Co.

The business is owned by director David Neumann and offers a range of metal fabrication services, onsite welding, plant installation and maintenance services, and labour hire to customers throughout the greater Auckland area.

• New plant equipment, fabrication and installation

Mobile Welding has built a reputation for providing an excellent service to clients, employing a team of highly skilled and certified welders and fabricators, who undertake regular training and pride themselves on being problem solvers. David and his team are committed to delivering the best solution to its customers, guaranteeing high quality workmanship at an affordable price.

Workshop fabrication

The company’s skilled welders are fully equipped for emergency onsite work to get their clients’ plants back up and running, as well as doing scheduled onsite maintenance.

Plant installation and maintenance Mobile Welding offers onsite labour for maintenance and shut-down work. Its comprehensive onsite service includes:

• Pipeline installation and welding • Weekend/shut down maintenance services • After-hours emergency breakdown repairs.

Labour hire Mobile Welding can also provide a team of qualified fitters, welders or trade assistants as labour hire for any project, whether it is just for a couple of days or indefinitely. The company is happy to point clients in the right direction if they can’t do the job, to ensure everyone receives a good service. Mobile Welders is supported by a range of suppliers, including Burr Engineering, Malcolm Wrigley Insurance Services and Air Liquide. AT

Mobile Welding offers comprehensive welding and fabrication services from its Penrose workshop, which serves as a base for fabrication prior to delivery or site installation. In addition, it can organise specialised painting or surface coatings for any project, as well as transportation to site and other related services. Mobile Welding Limited 6 Malvern Road BURR ENGINEERING LTD Onehunga Auckland CNC Machining & General Engineering T (09) 634 2479 Rob Smith Ph: 636 9527 - Fax: 636 9627 M 021 180 3081 62 Victoria Street, Onehunga, Auckland 1061 E moweld@clear.net.nz PO Box 13232, Onehunga, Auckland 1643 www.mobilewelding.co.nz Email: burr.eng@xtra.co.nz

Set up in 1998 by professional chef Graham Corse-Scott, his son Phil and daughter Shelley, Southern Spit Roast & BBQ Co offer an excellent catering service for corporate events, birthdays, Christmas parties, wedding packages and many other options for any type of function or event. Using only New Zealand’s best cuts of meat, they specialise in spit roasted beef, pork, chicken, lamb and ham. Depending on your chosen set menu, they can also provide salads, breads and finger foods so the team are guaranteed to have the perfect option for you. The food can be delivered to your door or cooked onsite in their A-grade registered kitchen and their range of menus can cater for all budgets. At the beginning of May they launched their very popular winter menu with favourites including the glazed ham on the bone, along with the spit roast pork with awesome crackling – Graham’s personal favourite. “It’s so tender and melts in your mouth. The awesome crackling is amazing and customers just rave about how we get it so crackly. They ask me how – I say it’s years of practise.” You can also choose from a selection of winter veg, salads and breads and include dessert for only $7.95 per person.

— Advertising Feature

Included in this package is cutlery, crockery, serviettes, tables, linen tablecloths, serving utensils, full buffet set-up and their professional uniformed staff who will cook and carve onsite (if this is what you wish), serve the delicious food and even clean up when the event is over.

In fact, everything from the buffet set-up to the buffet pack down is included in the menu package. To make the process even smoother, they have an online booking service that is as simple as entering your details and a quick summary of your requirements. Once your enquiry is received and smoothed out, the team will email you with a tax invoice where a 20 percent deposit is due and after that you will be all good to go. Southern Spit Roast & BBQ Co is so serious about excellent customer service and even better food, they offer a $120 Satisfaction Guarantee, where if six guests are not completely happy with their exceptional spit roast catering and service, they will credit you with either $120 or a meat delivery to your door free to the value of $120 (Auckland based only). To find out more about Southern Spit Roast & BBQ Co and their fantastic service, you can visit their website or Facebook page where they have an abundance of fantastic customer reviews, showing just how great their service is. AT

Southern Spit Roast & BBQ Co Takanini Auckland, 2105 T 0800 277 487 M 0274 781 688 E graham@ssbbq.co.nz www.southernspitroast.co.nz

Professional confidence, Proven experience

Pavlova has been an iconic Kiwi dessert for decades and Cowell’s have been making pavlovas for almost as long.

P: 09 2370790 F: 09 2392184 E: admin@mwinsurance.co.nz W: www.malcolmwrigley.co.nz 8b Roulston St, Pukekohe, PO Box: 83 Pukekohe 2340

“Proud to be associated with Mobile Welding”

— Advertising Feature

Since 1972.

For over 30 years, using the same secret recipe and the finest ingredients, we have delivered a quality, consistent product.

Proud to support Southern Spit Roast & BBQ Catering 0800 66 44 66 | www.cowellspavlova.co.nz | 7 Vire Street, Dunedin

Air Liquide is proud to provide industrial gases and gas related services to Mobile Welding At Air Liquide, we strive to provide innovative solutions to industries in this very competitive market. Whether you are supplying your products locally or internationally, you need to be more efficient than your competitors. Developments with gas and gas related services such as reticulation systems and the ALTOP™ Integrated Regulator provide this competitive advantage. For more details, please call one of our Customer Services Representatives on 09 622 3880

66 | August 2015 www.aucklandtoday.net.nz

• Customise to your requirement • Competitive pricing • Outstanding service Proud supplier to Southern Spit Roast & BBQ Catering Fax. 09 634 0597 E. sales@jrwholesale.co.nz PO Box 13559, Onehunga, Auckland www.jrwholesale.co.nz

Hospitality | Pickles Cafe

A great place to meet and eat If the best time of your working day is break time, then chances are you’re one of the lucky ones to work within the thriving business district of Albany, and more specifically to Antares Place, Mairangi Bay – home of Pickles Café. Owned and operated by former Italian restaurateurs Andy and Jenni Fincham, and Andy’s parents Ron and Adele Fincham for the past four years, Pickles Café is everything you could ask for in a corporate café.

During the past four years, the Finchams have been supported by many loyal suppliers including Thirst Iced Beverages and Prepared Produce, which have played a strong role in the company’s success.

A great location for meetings, Pickles provides free parking and free Wi-Fi open every day from 7am to 4pm, including weekends. A soundproofed meeting room holds up to 30 people, while another wing holds up to 20. “The menu is extensive,” Andy explains. “We run breakfast and lunch all day long, complemented by our deli cabinet which is pretty much cleaned out every day. We make own slices, 90 percent are gluten free, we have quiches, sammies, paninis, fresh muffins and more, all made fresh onsite. “It’s all about getting the basics right – a clean café, great service, delicious food and excellent coffee – that’s what we have achieved here.” If you’re one of the less fortunate who work a little further afield, Pickles Café provides catering services throughout the North Shore, a service

“

It’s all about getting the basics right – a clean café, great service, delicious food and excellent coffee – that’s what we have achieved here. - ANDY FINCHAM

”

years. I like to see staff take ownership of their jobs and treat it like it’s their own place.

“We do a lot of set menus for groups and with great parking we often get busloads of people coming in.” After managing and being chef in an Italian restaurant in Browns Bay for 10 years, the café hours suited Andy and Jenni’s young family, and you can tell how passionate he is about the café business. “It’s great to be in a position to be more involved in the people side of business, interacting more with customers and staff. “We have some really great people behind the business who have been here for a number of

“Our hardworking team are passionate about what they do and they pass that on to the customers.” AT Pickles Café 1 Antares Place Mairangi Bay Auckland T (09) 479 5814 www.picklescafe.co.nz — Advertising Feature

which has almost tripled in size in the past four years since the Finchams came onboard.

Andy drives his catering team to produce top quality catering at a competitive price. If something is not on the menu he encourages customers to just ask and, if you need catering in a hurry, most of the time the team can do it, once preparing a wedding for 100 guests in just five days.

Proud to support Pickles Cafe www.thirst.co.nz

Pickles has a total of 15 staff between a satellite café in Sovereign House North Shore, open to Sovereign staff, a catering driver who delivers to hospital patients every day and Pickles Café Antares Place, which is an equally popular weekend destination for families and groups. “The sound-proofed meeting room is popular with groups, as soon as that door closes you can’t hear the coffee machine or other patrons,” Andy says.

97% Fat Free & Gluten Free

www.aucklandtoday.net.nz August 2015 | 67

Services | Shearwater Construction

Services | The Bolt Shop

For all your fastening needs New build and With a head office based on the North Shore and a second branch covering South Auckland, The Bolt Shop has specialised in the supply of engineering fastenings to the engineering, mechanical and manufacturing industries since its establishment in 2002.

Laid out like a supermarket of aisles and shelves, the two stores are designed for easy browsing amongst a wide range of nuts, bolts, washers, screws, dowel pins, threaded rods and any other fastening you might need, in a variety of gradings. Their friendly staff take pride in offering excellent service with fair prices, prompt delivery and a willingness to go the extra mile for customers, and if a product isn’t available on the shelf, they will make sure the goods are obtained either that same day or within 48 hours. Plus, no order is too small, so whether you need one bolt or a case full, The Bolt Shop has you covered. They specialise in procuring those hard to find items and also manufacture products to suit clients’ needs. With a combined fastening experience in excess of 65 years, directors John Storr and Geoff Smith, together with their team of dedicated staff, have taken the company in such a positive direction that they have expanded their range of stock threefold to include products not available elsewhere on the North Shore.

“

Client testimonial “Great service; willing to go the exta mile to find a solution. Thanks for your help guys keep up the good work.” - Vincent, 4 Reels Limited But well aware that no organisation stands alone, The Bolt Shop thanks all of their loyal suppliers, including Kibbys Metal Pressing Ltd and Gibson Anchoring Systems. Their stores are located on Archers Road, Glenfield and Ash Road, Wiri. Visit their website or call in to find out more.

The Bolt Shop Auckland T (09) 441 9425 (Glenfield) T (09) 262 2944 (Wiri) E sales@boltshop.co.nz www.boltshop.co.nz

”

— Advertising Feature

The shop layout allows customers to browse at their leisure, with the shelves crammed to capacity with steel, stainless steel, aluminium, nylon and brass fasteners in metric and imperial sizing to satisfy the following: • Heavy and light engineering • Building

Proud to be associated with The Bolt Shop

• IT • Electrical • Marine • Oil and mineral • Automotive industries • Home handyman • Car enthusiasts • Boaties. The Bolt Shop stocks the following brands: King Tony, Dronco, JCS hose clips, Bordo, Evacut, Sutton, Loctite, CRC, Bremick, Brighton-Best, James Glen, Maptco, Metalfix, Century Springs. AT

Concrete Anchoring Products Self-Drilling Screws Truck Deck Screws Rivets Stainless Steel Fasteners Surefix Screws Solar Panel Screws

Phone: 09 274 00 35

renovation specialists When taking on a major construction project, it pays to find a company you can trust; a company that will communicate, understand your needs and deliver work beyond your expectations. Companies like this don’t come along every day and that’s what makes Shearwater Construction special. It formed almost three and a half years ago when directors Steve Griffin and Ian Mickell joined their two businesses together. With 30 years of building experience under their belt, the pair run a tight ship with eight employees and fully believe that strong customer relations are at the heart of what they do. With a main focus on renovations, additions and excavations, they have also completed a number of architecturally designed homes, including the higher end of the residential market, alongside commercial projects such as office and shop fit-out. While each project is different and carries its own set of required skills and demands, the one thing that remains the same is excellent quality workmanship at a reasonable price. Their commercial work experience includes warehouse renovations, installation of partition walls and mezzanine floors, along with reconfiguration of office layouts. They have also worked on a number of healthcare buildings including private hospitals. In most building projects there are often variations along the way which can affect pricing. These can be changes to the plans instructed by the architect or engineer, or additional work on a change of plan which has been requested by the client. When discussing these variations with clients, Shearwater believes that transparency is vital and that open

“We are proud suppliers to Shearwater Construction”

and honest communication is key to maintaining a good relationship. They pride themselves on the relationships they have already formed with clients – something they say is the reason for gaining ongoing work through word of mouth. Steve also believes that planning, organising and consideration are paramount to a successful project, especially if clients choose to live onsite during the works which some often do. Shearwater has a well earned reputation to complete the most challenging under-house excavation dig outs to any degree of difficulty or size of project. Under-house excavation requires a high level of expertise and a trusted team of house lifters and earthmoving companies who are proficient and safety cautious – something Shearwater can not only coordinate, but something they can also supply through their trusted network of subcontractors. AT Shearwater Construction Ltd PO Box 84 266 Westgate Auckland T 021 983 637 E info@shearwaterconstruction.co.nz www.shearwaterconstruction.co.nz — Advertising Feature

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IS THIS THE BEST AND MOST COST EFFECTIVE PET FOOD AVAILABLE IN NZ? We are certain it is and here’s why Not all dog foods are equal – in many respects Firstly not all bags of dog food are the same size, making it hard to compare costs. But most people can soon work out what the cost is per kilo. However what most people don’t have time to calculate is what it costs to feed their dog per meal, as some require a lot of food to meet the correct daily requirements, and others, not so much. The reason for this is that quality foods generally require less as they have less fillers such as corn, soy, grain etc. And it’s these fillers that are the main reason for allergies. Which can be costly if you need to visit the vet. And of course if the dog is eating less and able to digest more of the human grade ingredients

(as in Canidae) then it means there’s less “excess” on the lawn. Below is a comparison between some of the “premium” brands available in NZ. This is based on a 10kg dog, so if you have a large dog the savings will be multiplied. These guideline amounts are based on the recommended feeding requirements per day as stated by the manufacturer. They are a starting point and your dog may need more or less food depending upon age, breed, activity and climate. In order to reach optimal body condition, you may need to adjust food intake.

Grams required Cost per feed Cost per Kg

CANIDAE 96gms $1.12 Orijen 150gms $1.72

$11.73 $11.50

Nutrience

180gms

$1.43

$7.97

Purina

158gms

$1.36

$8.62

Eukanuba

140gms

$1.24

$8.88

Hills Science Diet

181gms

$1.81

$10.00

SAVE UP TO 38%

on other “leading” brands with Canidae These calculations are based on a 10kg dog. These figures are correct as at 18/2/13. We assumed an active dog, older than 1 year, that is exercised. Based on buying 15kg bags or the nearest the manufacturer had.

Goes beyond just feeding your pet The Confidential Dog Food report recently assessed over 2000 dog foods, including all the brands you’re familiar with that have huge marketing budgets and selected the best nine in the world. Canidae was one. The others aren’t available in New Zealand. Each year the Whole Dog Journal, one of the most respected dog journals in the world, generates a list of approximately 25 ‘Approved Foods’ from around the world. Once again Canidae is on this list and has been for many years. In fact here’s a quote from their publication “I’d like to quickly dismiss the idea that any of the giants – Iams and Eukanuba, Purina, Science Diet, et. al. - could possibly make dry foods that are as good as the foods that have a regular presence on WDJ’s ‘approved foods list’. The fact is, though, of course they could; they have all the resources needed to do so. They could bury most of the competition in the “natural and holistic” niche... if they followed through and used only the same high quality ingredients typically used by the smaller boutique brands. But they generally stop short – perhaps because they are unaccustomed to paying a lot for their raw materials, or marketing the products at a correspondingly high sales price?”

Call now for a

Both of the independent studies above look at the ingredients, the manufacturing plant and most importantly the nutritional benefits to the dog. They aren’t swayed by marketing hype. At Canidae Pet Foods we are committed to providing you, our valued customer and your pets, the highest standard of excellence in product quality and customer satisfaction. If you are not completely satisfied with any of our products, please call our team for a no questions asked refund. In fact if you don’t become a raving fan of Canidae/Felidae by the end of your first bag I would personally like to know about it. Kind regards, Gary Collins - Managing Director

FREE SAMPLE and info pack ph 0800 101 729 or www.canidae.co.nz

We have Christmas all wrapped up at Alexandra Park this year! Planning your Private Christmas Function* has never been easier! We have tailored festive packages ready to be enjoyed - all we need from you is a date and approximate number of guests! With plenty of additional options like beverage packages, theming, lighting and AV, we can help you put together an event that will celebrate the end of the year in style. To find out more about our Christmas function packages, contact:

alexpark.co.nz | 09 630 9706 *If youâ&#x20AC;&#x2122;re wanting your Christmas party on a race night, please see below our Christmas at the Races packages instead.

Join the party- book now!

Alexandra Park Nov - Dec Join the excitement of Christmas at Alexandra Park this festive season on our most sought after nights of the year! Enjoy a festive night out with your clients, colleagues, friends and family and indulge in tantalising food and beverages whilst enjoying the electric atmosphere at Alexandra Park.

alexpark.co.nz | 09 631 1165