Auckland Today Magazine Issue 130

Issue 130 | April/May 2018

GOOD FOR ONE AND ALL

Reducing waste is easier than you think and James Denton has set out to prove it

The daily habits of millionaires

Selling yourself How much to spend on marketing

What if success wasn’t a stroke of luck - but a habit

ways to boost your productivity

DITCHING THE DIY APPROACH TO BUSINESS

The beginners’ guide to angel investing

Your guide to cyber security

News | Initiatives | Interviews | Personalities | Success | Profiles | Finance | Property | Sustainability | Export | Transport | Retail | Solutions | ISSN 1173-1508

Your dream home starts here Worlds away from everyday Auckland, you can now secure the country paradise of your family’s dreams at the newly minted Point View Estate, near Botany.

Three private, sun-drenched, bush clad properties are on offer, with one piece of paradise currently available for a massive discount.

Sales manager and licensee salesperson Steve Starke says Point View Estate is an extraordinary slice of country - the ultimate, sun-drenched peaceful escape surrounded by tracts of lush native bush.

“There are a wide variety of established and brand new homes in the area, and lots of multi-storied homes designed to have a good outlook and this is no exception. With such a large footprint though, you don’t need to build high to get the outlook.”

Pakuranga or Howick. They want a life style property where they can make a bit of noise, have some chooks if they want to, have some real space for the kids to run around, or just stretch their legs a bit.”

There are some “very desirable schools” in that area, he says.

Secure the country paradise of your family’s dreams

Yet incredibly, it’s just five minutes to the buzz of Botany's Town Centre, and within easy reach of transport routes and everything the Auckland city metropolis offers. Neighbouring prestigious Point View Drive, he says, it turns its back on the city to soak up an expansive green outlook.

“It’s only about five minutes to Botany town centre. Botany’s growing at a huge pace. You’ve got the new Ormiston town centre being organized as well. There’s a massive amount of organic population growth forcing values up in the area and, in addition to that, the school population is increasing fast.

Poised mid-way along the central drive with impressive road frontage, 79 Griggs Road is an elevated section with stunning wraparound views.

“If you took that same land mass and put that into an urban zone you’d have many me-too houses here. But that’s not the council’s decision for the area and it’s actually best to preserve it, because this is adjoining the Mangemangeroa Stream.”

Looking from the northern aspect, the property rises gently up into the native bush. An idyllic rural landscape spans out around this generous 5.11 acre property.

Usually priced at $2,495,500, this gorgeous block of land is currently priced at $1,995,000.

Next, on the highest point of the subdivision, soaking up sun from dawn to dusk, 118 Griggs Road is an exceptional building site with breath-taking northerly views over the valley to the ocean. The section has been levelled and is terraced and ready for a dream luxury home. Sized at 4.88 acres, think “sun, sea and sky high,” says Steve. It’s priced by negotiation.

Last, but definitely not least, 67 Griggs Road is a serene sanctuary section with the most substantial level building platform of all the sites.

This elevated section is the perfect rural retreat, surrounded by native bush and the river on two sides. It has the secluded feeling of living on a farm in Whitford. At 4.15 acres there’s plenty of space alongside your home for a tennis court or pool. And if you want to build a barn for all your extra luxury toys, no problem!

“This is a very well established area for executive lifestyle living. We’re talking upper quartile in terms of property values and worth, and some stunning views are available in that area,” says Steve.

There are pockets of native bush being kept covenanted and protected away from urban use as part of the development of the Point View Estate project. “It really is a green zone, to be retained for the future, which is quite special,” says Steve.

“Number 79 is what I would call a bush block. That land is really about building a home so that you’re focused into an area with native bush that you own, but it’s never allowed to be removed, so you can take comfort in that and know it’s going to be there forever.”

Steve says the majority of the building sites are 400 square metres, with the minimum house sizes being 300 square metres.

The roads are all very wide and beautifully established, he says, ensuring that everybody has a good view but also some privacy.

“It’s just really a very unique place for people to be able to live and work or commute from. There’s a transition there; travel through that Auckland traffic, or have the option of being able to work locally in Manukau and go home to a private bush retreat.

“These properties are great for people looking to settle out east, but who don’t want to be in the middle of

• Large building platforms on lifestyle blocks ready for your dream home • 16,812m2 to 20,682m2 (4.15 to 5.11 acres) • Sunny, north-facing sites are elevated with exquisite rural views • Set among lush native bush • Covenants protect the exclusive character of prestige • The only sound is prolific native bird-life • Next to the popular dog walking area of Point View Reserve • Only 5 to 15 minutes to Botany, Howick and Manukau City centre • Only 32 minutes to Auckland CBD • Easy proximity to top Decile 10 schools • Close to beautiful beaches, marinas, golf & equestrian centres.

Don Ha Remax Revolution 328 Great South Road Papatoetoe (09) 261 2555 don.ha@remax.co.nz www.remax.co.nz

Special One-Off Price Point View Estate: 79 Griggs Rd Price was $2,495,500

Now $1,995,000!

Now ready for you to build Sections are completed & titles have been issued Mala Maharaj General Manager & Licensed Agent Mob: 021 858 325

6

13

Viewpoints AUCKLAND TODAY | ISSUE 130 APRIL/MAY 2018 HEAD OFFICE

2 Ivan Jamieson Place Christchurch Airport Christchurch 8053

AUCKLAND OFFICE Level 6 10 Scotia Place Auckland

MANAGING DIRECTOR

6: Handling sales objections

Gary Collins

GENERAL MANAGER OF OPERATIONS

6: Employment law changes

Kylie Palermo

NATIONAL SALES & DEVELOPMENT MANAGER Clive Greenwood

ADMINISTRATION Louise Keates Angela Barltrop Laura McLeod

Melissa Smith Lyn Wright Jo Pritchard

Phone: (03) 961 5050 Fax: 0800 555 054 Email: admin@academygroup.co.nz

SALES & ADVERTISING Warrern Wilks Monice Kruger Grant Williams John Fraser Chris Graves Alan Ashworth Maxine Stewart Keith Laidlaw

AUCKLAND SALES MANAGER AGENCY SALES & DEVELOPMENT MEDIA CONSULTANTS

Kevin Vincent talks about handling negative feedback and sales objections

John Shingleton outlines what the changing employment law landscape means for you

6: Marketing your business overseas

With so many opportunities available, John Scott explains where to start when broaching international marketing

7: Don’t let April and May tax your cashflow

Chris Cunniffe explains how to navigate your way through the taxing April and May months

7: The advice conundrum

Craig Hudson on why Kiwis need to ditch the DIY approach to running companies

7: Is generational conflict real?

Phone: (03) 961 5176 Email: sales@academygroup.co.nz

NEWSROOM Jonathon Taylor EDITOR Lydia Truesdale JOURNALISTS Natalia Rietveld Phone: (03) 961 5098 Email: editor@academygroup.co.nz

Despite the labels, Debra Buckley questions whether generational conflict is a thing at all

8: Got your blinkers on?

Martz Witty on why blindly forging on can be a recipe for disaster

8: What does workplace wellness really mean?

PRODUCTION Jarred Shakespeare ART DIRECTOR Carolynne Brown PRODUCTION CO-ORDINATORS Sophie McGinn Sam Stuart

DESIGNERS Kate Johnstone

Management

Feature sections

Pages 10-18

Pages 20-56

Pages 6-8

Contents

Jane Cowan-Harris says it’s much more than just offering physical fitness initiatives

10: Are you prepared for a

market crash?

What to watch out for and how to protect

yourself from another GFC 11: Calling all angels

The beginners’ guide to angel investing 12: Eight ways to boost

your productivity

How to make the most out of your time,

wherever you work 12: The daily habits of millionaires

What if success wasn’t a stroke of

luck - but a habit 13: Avoiding the snowball effect

Why it pays to tackle HR issues early 14: Selling yourself

How much you should spend on marketing

14: The power of PR and its benefits

to your business

Consistent, clear communication has never

been more important 15: Your guide to cyber security

No one is ever 100 percent safe, but you

can lessen the chances of an attack 15: Seven ways to maximise your

PC’s performance

Tried and true ways to get your machine

up to speed 16: Lifestyles

Items to fill your life with style

Find out what’s on near you

FOR ALL ADVERTISING ENQUIRERS

Phone: (03) 961 5077 | 0800 555 097 Email: production@academygroup.co.nz

21: Hospitality

Four Points by Sheraton Auckland delivers affordable luxury in the heart of the CBD, and the Twisted Tomato café’s sumptuous servings for home

23: Focus

The Halberg Disability Sport Foundation, Handle With Care, DBJ Furniture and the Institute of Certified NZ Bookkeepers

28: Sports Grounds & Parks

The strategic planning and preparation that allows Turftech to deliver superior sports fields and grounds

30: Goods & Services

Ashworth & Taylor Sheetmetals, Alpha Electrical, Mangawhai Landscape Supplies, and SWP Interiors

35: Transport & Motoring How Hyper Drive is dramatically changing the way you can buy tyres

38: Property & Construction

The New Zealand Concrete Contractors Association, Landmark Homes North Shore and Rodney, Object Construction, Tairua Marine, Dirtworks, Viking Homes, Clough and Associates, Stump Busters, and Easiroll Roofing

18: GoodFor one and all

Reducing waste is easier than you think

and James Denton has set out to prove it

8: Events diary

48

15 Contact the sales team on (03) 961 5176 | sales@academygroup.co.nz

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This publication is provided on the basis that A-Mark Publishing is not responsible for the results of any actions taken on the basis of information in these articles, nor for any error or omission from these articles and that the firm is not hereby engaged in rendering advice or services. A-Mark Publishing expressly disclaim all and any liability and responsibility to any person in respect of anything and of the consequences of anything done, or omitted to be done, by any such a person in reliance, whether wholly or partially upon the whole or any part of the contents of this publication.

Advertising feature articles are classified as advertising content and as such, information contained in them is subject to the Advertising Standards Authority Codes of Practice. Contents Copyright 2013 by A-Mark Publishing (NZ) Ltd. All rights reserved. No article or advertisement may be reproduced without written permission.

Competition guidelines

19,360 ABC circulation as at 30/03/17

ISSN 1173-1508(Print) | ISSN 2230-6168(Online)

Conditions of entry: One entry only per person and must be sent on the official entry form or as otherwise stated. Entry is free and open to all residents of New Zealand. All entrants must be over the age of 18, proof of identity and date of birth may be requested. Employees and their immediate families of Academy Publishing, the promoter and agencies associated with any promotion in this publication are ineligible to enter. Winner(s) will be notified by email/phone. The judges’ decision is final, no correspondence will be entered into. No responsibility is accepted for late, lost or misdirected mail. Prizes are not transferable or redeemable for cash. Academy Publishing, the promoter and agencies associated with any promotion in this publication shall not be liable for any loss or damage whatsoever suffered (including but not limited to direct or consequential loss) or personal injury suffered or sustained, during the course of prize winning travel or in connection with any other prizes won. Academy Publishing, the promoter and agencies associated with any promotion in this publication accept no responsibility for health, luggage, insurances, travel, personal expenses and transfers other than specified. Entries remain the property of Academy Publishing, the promoter and agencies associated with any promotion in this publication and cannot be returned. Academy Publishing, the promoter and agencies associated with any promotion in this publication reserves the right to photograph and publish winners. Entries may be used for further marketing purposes by Academy Publishing, the promoter and agencies associated with any promotion in this publication but are not made available to any third party.

4 |April/May 2018 www.aucklandtoday.net.nz

This publication is printed on papers supplied by

All wood originates from sustainably managed forests or waste sources.

All mills utilise the Chain of Custody system to verify fibre source. The end product is recyclable.

All mills are ISO 14001 certified.

Printing perfection Epson New Zealand continues to ensure you can print happy.

Have you ever experienced that sinking feeling in your stomach when you have to print out numerous pages in full color, knowing the cost of replacing those ink cartridges?

Sure, the printer you bought was cheap enough, they’ve lured you in with false expectations of a ‘cheaper option’, but now you’re indebted to the horrific cost of ink cartridges that seem to last no more than a couple of months before they need replacing again.

Epson is making sure that sinking feeling disappears; their award-winning products rid the dreaded ink cartridges all together. Saving you money and heartache.

so users get great coverage and fast speeds. Built-in Ethernet also makes sharing the printer on your network quick and easy.

Users can easily print from their tablet or smartphone using Epson Connect solutions and the ET-4750 also supports Android, AirPrint, iPad and iPhone, Chromebook, Fire-OS, Mac, and Windows devices.

Users of Apple Air print can print emails, web pages, presentations and documents straight from their iPad or iPhone as Apple IOS devices will automatically connect to the printer. There’s no software to download, no drivers to install and no cables to connect.

For those who want to print on the go from a smartphone or tablet using Google Cloud Print it’s simple with any Gmail or Google Drive account. Plus, they can print from their Chromebook and Google Chrome without installing drivers or connecting cables.

This clever multifunction device can also scan documents and save them to the cloud for easy access and collaboration.

Epson continues to raise the bar. For smarter, cheaper printing that will exceed your vison, visit www.epson.co.nz today.

The new kid on the block Introducing the PrecisionCore-powered EcoTank™ WorkForce® ET-4750 Multifunctional Printer (ET-4750).

An all-in-one multifunction printer with revolutionary cartridge-free printing, easy-to-fill, supersized ink tanks and up to two years of ink in the box.

The ET-4750 features auto-stop ink bottles, with each colour uniquely keyed for easy filling of each tank; a high-capacity 250-sheet paper tray; fax; 2.4" colour touchscreen; 30-sheet automatic document feeder (ADF); fast auto two-sided printing and convenient wired and wireless networking.

Sporting a more sleek and compact design than its predecessor, and allowing its users to print up to 14,000 pages in black and 11,200 pages in colour, the ET-4750 is ideal for home office and small business users seeking that perfect combination of convenience, performance and value.

As with all EcoTank printers, the emphasis is squarely placed on being able to print as much you want, when you want, without the hassle of constantly having to replace ink cartridges and saving money while you’re at it.

Those rare few who may exceed the 14,000 pages in black and 11,200 pages in colour, that the ET-4750 offers out of the box, have the opportunity to purchase additional, low-cost, convenient, high-volume ink bottles, with Epson’s drip-free nozzle and resealable cap for easy storage and refilling.

Showcasing Epson’s unique colour key system, to prevent mis-filling, the replacement bottles hold enough ink for a massive 7,500 pages in black and 6,000 pages in colour, at the low cost of only $34.99 RRP (black), $17.99 RRP (each colour).

The ET-4750 is powered by Epson’s patented PrecisionCore technology which uses a revolutionary high-density print chip that can generate up to 40 million precise dots per second with amazing accuracy, producing professional-quality output at fast speeds.

With this kind of power and precision at its core, the ET-4750 allows home office and small business users to do more in one small, space saving package.

The ET-4750 supports the latest wireless standard, and includes Wi-Fi Direct, which means no router is required,

www.aucklandtoday.net.nz April/May 2018 | 5

Management | Viewpoints

Kevin Vincent

John Shingleton

John Scott

Managing director of Vincent Consulting www.vincentconsulting.co.nz

Owner of Waimak Law and Onlinelawyers www.onlinelawyers.nz

Bartercard CEO for Australia and New Zealand www.bartercard.co.nz

Handling sales objections

Employment law changes

Marketing your business overseas

To be successful when we sell products and services we must learn how to handle sales objections.

Objections are unavoidable and are an important part of the process.

Most of you will be aware the new government is looking at changing the employment law landscape. Make no mistake, there will be a greater focus on compliance. Employment lawyers will flourish… HR teams will be busy.

It’s become commonplace that a large proportion of business will be transacted overseas. The World Wide Web has opened up opportunities we couldn’t have dreamt about years ago.

While few people enjoy receiving negative feedback from a client in reaction to their recommendations, capabilities or benefits, it is a natural reaction whenever two or more people communicate.

Under the proposed reforms, if you employ less than 20 employees, the 90-day trial period rules will not change. But, you will still need to strictly comply with the current rules.

Online retail stores are replacing the high streets. With so many opportunities presented to us, where do you start to market your business overseas?

In fact, many professional consultants and salespeople feel it is a good sign when clients are open enough to verbalise their true reactions (positive or negative).

If you employ over 20 employees, then you will have to rely on the existing probationary employment regime as 90-day trial clauses will be banned.

After all, only when you know their reactions can you determine what to do next.

Clause 67 of the Employment Relations Act 2000, as it stands, governs probationary periods. For an employee to be under a valid probationary arrangement, the arrangements and the fact of the probationary period must be specified, in writing, in the employment agreement.

Firstly, you need to identify your market and decide who your target audience is. It’s best not to assume that just because your product is popular in your home country it’ll have the same impact elsewhere.

Nothing is more disastrous to your selling efforts than letting objections go unresolved!

In reality, most client concerns or objections arise because the client has considered your recommendations or services and has returned to a previous stage in the decision process, as they have additional needs or concerns, or need more information to make an informed decision.

Not all negative feedback is resolvable — for instance, if a client has a need you cannot address — but for the most part it can be dealt with effectively by using a combination of listening skills, sales process skills, communication skills, and plain common sense.

Here is a proven process for handling negative feedback (client objections or concerns): 1. Acknowledge the negative feedback. Saying “I can understand why you might be concerned with [x]," helps you ‘get in step’ with the client's reactions or feelings.

2. Clarify the meaning, if necessary, before you respond.

This allows you to fully understand and address the right issue.

3. Address the issue.

4. Verify the client is satisfied with your response; if he/she is not, return to step one.

5. Guide the client to the next logical step in the decision process.

The best way to handle negative or neutral reactions from a client is to anticipate it before the client contact, and pre-empt it by building it into your conversation or proposal.

Of course, not all concerns can be anticipated.

The rules of unjustified dismissal, fair and reasonable disciplinary and performance review processes also apply. That is a key difference to having a 90-day trial period in place.

Setting aside one’s views on the merit of these reforms, having a robust but fair and transparent probationary program may not necessarily be a bad thing.

By hiring an employee on a probationary period, you will be signalling to the employee that for a certain period, the employee’s performance will be closely evaluated. This is to be contrasted with employing someone on no probationary period at all, where if you have performance concerns then you must start a performance review from scratch.

Another change that appears to be on the horizon is the proposal to give to contractors similar rights to those held by employees.

This could be quite disruptive and could require you to revisit how you structure your workforce.

I also note there is the risk the Government might introduce statutory redundancy compensation. Currently, you are legally allowed not to pay redundancy compensation. For small and medium sized businesses, this is, in my view, crucial, as often the margins are quite tight.

To impose on some employers that are having to let go of staff because of financial constraints, an obligation to pay compensation, could well cause the employer to close shop altogether. Most of my clients who have had to make staff redundant have done so as a last resort and would, in many cases, have not been able to meet extra compensation payments.

Like you, I suspect, I am watching the reversal of current legislation with some interest, but also concern for some employers because of the added compliance costs and legal risks.

Start small and then grow big. Consider piloting it in one country first and see what the response is like. It’s better to learn from any mistakes and adapt your approach before going global.

Do your research. You’ll need to understand the cultural differences of those countries you’re targeting.

Each market may need a different approach and so your sales and marketing efforts will need to reflect this — there’s no such thing as one size fits all when it comes to marketing your business overseas.

You’ll need to consider pricing and any currency variations, shipping, payment terms and packaging.

While considering the above points, what’s the infrastructure like in the countries you are targeting? Are supplies guaranteed and are there additional custom duty tariffs for importing the goods? Will the recipient get an unexpected bill at the port of entry?

Make sure you fully research the countries you’ll be exporting to – each country will be different, and the last thing you want is an unhappy customer who is suddenly is faced with an unexpected bill just to have their parcel accepted into the country. And negative feedback won’t help your cause either.

While English is a universal language, consider translating your marketing approach into different languages. Ignorance is not bliss. If you want to be noticed and for your products to sell, don’t expect people to buy from you in your own language.

When looking at expansion, ensure your own infrastructure is set up to cope with the demand – both from a resource perspective and a systems and processes point of view. Ensure those involved in the process are fully informed of expectations, and the timescales by which orders should be turned around.

Entering the international arena needs careful consideration.

A great deal of planning and strategising must take place before you embark on your global journey, however the flip side is there are a great number of benefits.

World domination may be possible, just make sure you do your homework!

AML is changing. Are you ready?

Download our free eBook on our website.

bartercard.co.nz

6 |April/May 2018 www.aucklandtoday.net.nz

Management | Viewpoints

Chris Cunniffe

Craig Hudson

Debra Buckley

Chief executive of Tax Management NZ www.tmnz.co.nz

Country manager at Xero New Zealand www.xero.com/nz

CEO of the New Zealand Institute of Management and Leadership www.nzimleadership.co.nz

Don’t let April and May tax your cashflow Not one income tax payment — but potentially two. That is a situation which lies in wait for many business owners across New Zealand in April and May. Allow me to elaborate. On April 7, Inland Revenue (IRD) expects terminal tax for the 2017 income year to be paid.

Simply put, this means (for whatever reason) you did not pay enough provisional tax for the previous year and need to square things up. To make matters worse, there may also be interest already applied to this underpayment.

A month later, IRD will come calling again, this time for your final instalment of provisional tax for the 2018 income year.

Hardly an ideal situation, is it? The cashflow challenges presented by this tax double-whammy can be very real.

Don’t worry. There are things you can do to ensure you are able to navigate your way smoothly through the taxing (forgive the pun) April and May months.

The terminal tax must be dealt with immediately. If this is not addressed by April 7, late payment penalties will kick in, and you will have IRD’s debt collection team breathing down your neck.

If you find interest is being charged on the tax owed, this can be reduced by up to 30 percent through using an IRD-approved tax pooling intermediary.

An intermediary applies surplus tax paid to IRD, on the date it was originally due, against your liability, when you pay what you owe through it. IRD treats this as if your provisional tax was paid when it was originally due, eliminating any interest and late payment penalties incurred.

They also provide you an additional 75 days, past your terminal tax date, to pay your 2017 income tax liability.

In terms of the May 7 provisional tax, the first thing to do is review your financial year.

As your year ended on March 31, you will have a rough gauge on how things have played out. Either increase the payment or lower it depending on the amount of provisional tax you have paid.

If paying provisional tax so soon after terminal tax is likely to trigger a cashflow squeeze, tax pooling can offer some payment flexibility, at a reduced interest cost and without incurring late payment penalties.

Through an intermediary, provisional tax can be deferred to a time in the future (up to 12 months). For an upfront fee, the intermediary pays tax on your behalf to IRD on May 7 and you repay the intermediary at the agreed upon date. Approval is guaranteed, and no security is required.

The advice conundrum

Is generational conflict real?

When paying for a barista to make our coffee or a hairdresser to look after our locks, most of us don’t think twice, and though it’s highly unlikely we’d try fixing our own teeth when we get a cavity, Kiwis have got a DIY attitude when it comes to running small businesses.

We are all given a label, and whether you like it or not, you have one too: Baby Boomer, GenY, Millennial… and the chances are, that there are multiple generations all finding their way in your own family and work environments.

Research by Xero found that three out of four SME owners won’t pay an expert to manage their payroll, and one out of four won’t use an accountant or bookkeeper.

My own father was happy to have one career and one job — with just one organisation — and yet, his work ethic and values were just the same as many of us share today.

This might save money in the short term, but could be costing SMEs heavily over time, through mistakes and potentially missed opportunities.

He wanted to make a positive impact in his own environment and he didn’t know how the wider society judged his contribution. At that time, of course, there was no social media to link, or ‘like’, his actions and thoughts.

Not having an accountant or bookkeeper eats into the time SME owners could be spending on developing their business and looking for opportunities that could result in growth.

The DIY finance approach is a false economy and can leave SMEs trailing behind their competitors. There are good reasons for hiring an accountant or bookkeeper, or adopting accounting software, and SME owners shouldn’t shy away from advice, even if it’s once a year.

From a business plan to company formation, loan application to government audit, an accountant can make life easier for you at each step.

You may think you can’t afford an accountant or bookkeeper, but think about how long it would take you to do certain tasks (such as taxes), and ask yourself, is that a good use of your time?

This doesn’t mean you need to employ an accountant full-time or hire one on a retainer basis. Sometimes just a couple of hours of their time will be enough.

Let’s say it takes you 10 hours to do your taxes, and your time is worth $100 an hour. That’s a cost of $1,000 to do your taxes yourself. And there’s always the risk you’ve made errors – especially if you’re multi-tasking like most SME owners.

But if you get an advisor to look after time-consuming tasks like that, it’s highly likely they will cost less per hour than you would pay yourself. Not only will you free up time to generate more revenue, you’ll have peace of mind that an expert is taking care of those details.

If your accountant or bookkeeper uses cloud-based accounting software, they'll be able to share your business accounts with you quickly and easily.

Delegating your company's financial affairs isn’t always easy, but you won’t regret it. Some of the most successful business owners in the world are experts at delegating work to the right people – so try to embrace this for 2018.

But are we really that different?

Millennials are apparently driven to be a part of something meaningful and want to have a positive impact on the world.

Many Generation Xers were also raised with strong values, such as doing good to others and ‘paying it forward’.

So if each generation is, in their own way, committed to some form of social enterprise, or at the very least ‘doing the right thing’, what need is there for continuing talk of ‘generational conflict'?

It might be more meaningful to express the difference not in terms of what we are striving for…but in the way we achieve it.

Is it possible old ways are not necessarily as efficient and effective as we once thought and there might just be a better way of achieving the end goal? Every new generation deserves a mandate to shift their way of doing things, and many of us could be more understanding and accepting of change.

The question was, does generational conflict exist? And the answer is ‘yes — but it needn’t be a problem – just a difference’.

A better question is ‘how would our working environment look if us ‘oldies’ moved over and allowed the next generation to demonstrate their new ideas? In the same breath, ‘how would it look if our ‘youngies’ showed a willingness to ask questions and listen with interest’?

Spending time with Emerging Leaders, a group of ambitious under 35 year-olds, I see the same drive to make a difference that I had at their age and which I am sure my Dad shared too.

We could avoid conflict and focus instead on what we are trying to achieve and all the ways we could go about it.

If age is just a number and experience is to be valued, instead of making this about one’s gender or generation – let’s make it about individuals and encourage willingness to embrace more diverse thinking.

An intermediary also allows for provisional tax to be paid in instalments.

Emerging Leaders Programme Don’t predict the jobs of the future.

Sail into one by becoming a leader.

24 – 25 May 2018 Leadership House, Christchurch

NEW ZEALAND INSTITUTE OF MANAGEMENT

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LEADERSHIP

www.nzimleadership.co.nz

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www.peopleleaders.co.nz

People Leaders is a division of New Zealand Institute of Management and Leadership.

www.aucklandtoday.net.nz April/May 2018 | 7

Management | Viewpoints

EVENTS DIARY What’s happening on the business and entertainment front Martz Witty

Jane Cowan-Harris

Head of the Martz Group www.martz.co.nz

Head of WorkSpace IQ www.workspaceiq.co.nz

Got your blinkers on?

There’s an old adage that says assumption is the mother of all stuff ups (yes there are alternatives to this phrase), but the fundamental truth is sure. If you carry on blindly assuming everything is okay, one day you will get caught unawares.

Having blinkers on in business (or in life in general) is totally unhelpful. Blindly forging ahead with disregard to circumstance is a recipe for disaster.

I’m not suggesting for a moment that it’s not a good thing to have determination and grit – but blindly following a dream with no adequate measurements of progress (or regression) will certainly find you one day with your pants down.

So how do you know if all is well in your business or not?

Well it’s about conducting testing, measuring and monitoring.

But of what?

Of key performance indicators – that’s what. These may vary from business type to business type but some fundamentals remain.

What is your breakeven turnover? That is how much must you sell in order to literally stand still in terms of cashflow and then profit (the two are different amounts!).

What are your actual sales? What is your actual gross profit?

What is the sales mix? How many customers do you have?

What is the average transaction value?

What does workplace wellness really mean?

As a seasoned occupational therapist and enthusiastic workplace wellness advocate, I was pleased to see an article recently in the business section of our local paper about office wellness plans.

Always keen to read about wellness programmes in practice, I quickly did a double take as I scanned through the piece though, and realised it ran counter to my own viewpoint and professional experiences.

Based on US research, it stated that for people who are not interested in physical fitness, money is not enough of an incentive to get them involved in a wellness plan, and that it’s the already healthy people who are most likely to participate in a wellness plan, thus almost defeating the purpose.

TUESDAY, JUNE 12 THE 2018 FOUR STEPS TO GREATNESS PROGRAMME Now is as good a time as ever to get your priorities in check. Get your balance right on your health, wellness, career projection and your relationships, and you’ll unstoppable. This course contains four workshops; mental toughness; managing conflict; the art of influence and personal effectiveness. Lead by the Australasian Leadership Institute, if you are not completely blown away by the benefits of this programme after the first session, let the team know and you will receive a full refund. What have you got to lose?

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How do you create a well workplace?

What’s the gap between accounts receivable and accounts payable? How old are debtor’s days on average?

• Take a good look at your organisation’s values — what is important to the Board, the business owners/management and the people who work in your business at all levels

There might be some nice-to-know things, some want-toknow things too. But what are the ‘must-know’ things – the indicators that lead on to the critical success factors of your business?

To register, go to: www.clients.flightdigital.co.nz.

What disappointed me most about the article was its onedimensional approach; workplace wellness is about more than just offering physical fitness initiatives.

Cashflow – what is your actual bank balance and what did you plan it to be?

The integral part of this is the work “key”.

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What about transaction frequency? Overhead expenses — are they in check with expectations and budgets?

This is a relatively easy fix. Some are obvious but then others might be a little more complex.

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Overall it concluded that workplace wellness plans are relatively ineffective. Having specialised in this field for more than 20 years, it only took a moment to figure out that their reasoning was missing some key pieces of the workplace wellness puzzle.

It’s about changing workplace culture so that people want to go to work. It’s about creating workplaces that are engaging and supportive, from the moment people walk in the door.

If this all sounds overwhelming, then it probably means you don’t have the appropriate KPIs (Key Performance Indicators) in place or the correct measurement of them.

FRIDAY, APRIL 27

• Make it known that at all levels, good employee health – both physical and mental – is considered essential to the organisation, that it is valued and that there are ways to support this • Promote activities. Encourage people to bike to work and to leave their desk at lunchtimes, have walking meetings, and offer flexible work hours and places of work if people need them

By comparing and monitoring results (some financial, some not), you will be able to know where you are going, what you are doing right and what needs improving.

• Create a workplace which works physically (environment, space, lighting, adjustability for different people) for people and the work they do, and involve them when you are planning new work spaces

Eyes wide open. No blinkers. No sudden surprises that catch you with your pants down.

• Have someone available for people to talk to if they have any health issues they are worried about.

For more information. Go to: www.eventfinda.co.nz.

PROPERTY SUMMIT 2018 Get the know-how from real people who started from nothing and have made their fortune through full-time property investing and trading. If you are looking to improve your financial security and live a life of financial freedom, this is for you. The 2018 Summit builds on last year’s sold out event. Don’t miss out.

To register, go to: www.eventbrite.co.nz.

SUNDAY, APRIL 29 WAITAKERE HOME AND GARDEN SHOW See all the latest ideas and trends to spruce up your home and garden. More than 150 exhibitors, The Block NZ winners Andy and Nate, the new family zone and ‘ask an expert’ sessions; you will leave feeling inspired and ready to tackle your next project.

For more information, go to: www.homeandgardenshow.co.nz.

SATURDAY, APRIL 28 DOUBLE FEATURE – TO SPACE AND BACK & SHORT NIGHT SKY Narrated by Top Gear’s James May, the planetarium show explores the far reaches of our known universe to our planet. Discover incredible human ingenuity and advanced technologies. Space exploration has a big impact on our lives, this double feature explains how.

For more information, go to: www.stardome.org.nz

EMPOWER YOURSELF IN 60 SECONDS We know you’re busy and time is precious... but the fact remains: knowledge is power!

So we’re doing our bit to empower you, 60 seconds at a time.

Each Wednesday, Magazines Today’s ‘60 Seconds of Success’ email is distributed.

These 60 Seconds of Success tips give you the knowledge to work smarter, faster and more efficiently.

Sign up for your FREE ‘60 Seconds of Success’ weekly emails at www.magazinestoday.co.nz 8 |April/May 2018 www.aucklandtoday.net.nz

Part of the

Up to date on the new Employment Laws?

It’s a given that being on the right side of Employment Law is the place to be, but having a good grasp on the terms and conditions of ever-evolving law requires input from an industry expert, and Employers Assistance Ltd (EAL), rises competently and confidently to this challenge.

EAL has a simple business philosophy: advising employers on what they need to know and what they need to do to avoid costly management and legal mistakes when engaging, managing and dismissing staff.

Managing director Chris Bowden says, “When establishing the company, we talked to employers and saw that in the multitude of laws and advice employers obtained from professionals, there were a lot saying what not to do, but very little that was of real value to the business owner advising them actually what to do, how to do it, and providing the tools to do it with.”

Established in 1995 and NZ owned, EAL who only represent employers, is synonymous with offering guidance and assurance to employers and business owners by way of employment law, HR and health and safety. It provides employment relations and labour law compliance solutions to the problems facing New Zealand employers in business today.

Having thousands of clients nationwide, a strong and dynamic team, that also incorporates a highly experienced legal department, helps these clients stay informed and ensure their contracts are up to date. A strong suite of beneficial assets include products, books, systems and software that bring a wealth of pragmatic experience and solutions to businesses.

0800 15 8000 www.employers.co.nz

Popular products include ‘How to Employ Staff’, ‘Employment Contracts Creator’ software, and an online Employers Toolbox. Offering a membershipbased service comprised of telephone support from its legal team, an online HRIS platform and representation if required, EAL is also well versed on all changes to employment law, such as the Employment Relations Act Amendment Bill.

The Bill has received its first reading and as of the end of March was under review with the Education and Workforce Committee. The Bill is proposing a number of changes - namely the planned removal of the 90 Day Trial Period, with the exception of employers with fewer than 20 employees; a minimum wage increase to $16.50; strengthening the role of unions in the workplace; an extension of paid parental leave to 22 weeks from 1 July 2018 and 26 weeks from 1 July 2020; and proposed changes to rest and meal breaks around employers’ obligations.

EAL is in a position to support its clients with all of these proposed changes and how they affect them and their staff. It also provides robust information around how a Probationary Period can be used by businesses in place of the 90 Day Trial Period.

For more information visit Employers Assistance Ltd at www.employers.co.nz, or phone 0800 15 8000.

Free Download of The Facts Know your obligations and ensure your contracts are up to date, get a complimentary copy of the latest whitepaper – 2018 Employment Relations Act Amendments Bill.

THE FACTS EAL’s Employment Law Advice: The 0800 Legal Hotline is staffed by experienced and qualified employment relations professionals. Call the support hotline for immediate advice on any aspect of Employment Law, how to apply it and how it applies. The intention is to avoid costly personal grievances by following the correct processes and procedures. The topics can range from hiring to firing.

Some examples of the regular subjects include: ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ●

90 Day Trial Periods ACC Payments KiwiSaver and Remuneration Parental Leave Entitlements Pay and Observance Redundancies Disciplinary Actions Medical Incapacity Damage to Employers' Plant Harassment/Bullying in the Workplace Alternative Holidays Assistance with Restructuring Leave Annual Holidays Employee to Employee Incompatibility Assistance with Disciplinary Procedures Personal Grievances Lateness Mediations Employment Relations Authority.

PLUS, enjoy a FREE demo of the Employers Toolbox – our interactive on-line system of HR, Employment Law and Health and Safety resources.

Visit: www.employers.co.nz/etb www.aucklandtoday.net.nz April/May 2018 | 9

Management | Finance

Are you prepared for a market crash?

By Lydia Truesdale

It’s been 10 years since the 2007/8 global financial crisis, something many consider the worst economic downturn since the Great Depression.

“Planning, reviewing and monitoring your business should give you the information you need to make changes to help you stay financially viable. This should make it easier for your business to respond to, and recover from, an economic downturn,” advises the That’s good news for us, because a good-looking Queensland Government.

Australian economy alludes to a good looking How to protect yourself New Zealand economy.

1. Review your business plan He highlighted four things to watch for, pending another crash: Understand what is happening with your business: its identity, its position in the market, its 1. Developments in other major economies. relationship with its target audience, its internal 2. The impact of climate change. and external practices etc.

3. Conduct financial analysis

Before you start panicking and/or muttering under your breath ‘here we go again’, keep in mind that Gates believes it’s not all doom and gloom.

3. Geopolitical tensions.

2. Conduct SWOT analysis

• Analyse risks to assess their impacts

4. The need to revive flagging productivity growth at home through more investments in human capital.

• Evaluate risks to prioritise their management

“Despite this prediction of bumps ahead I am quite optimistic about how innovation and capitalism will improve the situation for humans everywhere,” he concluded.

While you may not be able to completely protect your business from an economic downturn, understanding how it could affect you will help you develop a plan to minimise its impact and potentially identify new business opportunities.

Identify and build on strengths (S), identify and minimise weaknesses (W), identify and seize opportunities (O), and identify and counteract threats (T).

Many people, businesses and countries are still trying to recover, or have barely just recovered.

Then in March this year, Bill Gates said it was “a certainty” that we will face another GFC in the future.

How protected is your livelihood, your personal and business assets, this time around?

Similarly, in a 2017 speech titled “The Next Chapter”, Australia’s Reserve Bank governor Philip Lowe discussed our sibling nation’s economy.

Like Gates, Lowe is hopeful. "Overall I remain optimistic about how this next chapter might

unfold," the governor concluded, citing the presence of strong institutions, a skilled population, a deep wealth of mineral and agricultural resources, strong links to Asia, a flexible economy and a “competent, analytical, transparent and independent central bank".

Assessing your business performance is a good place to start; identifying areas that need to be improved before they become major issues, giving you the opportunity to consider how to respond.

Best practice financial management involves “planning and forecasting financials based on the strategic goals of your business and regularly reviewing actual performance against your forecasts. Key factors to consider include: trends in cash flow (positive or negative), revenue and expenses; current sales of various products or services; level and turnover of stock; review of debt and creditor days; and how your business services debt”.

This process will allow you to: • Identify risks that could impact business performance

• Treat risks to minimise their impact • Develop and review your risk management plan.

“Despite this prediction of bumps ahead I am quite optimistic about how innovation and capitalism will improve the situation for humans everywhere."

- Microsoft Principal founder, Bill Gates

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Management | Investing a particular alignment in the start-up are hence sought.

“They often need people with experience, advice or connections to potential customers,” Jon says.

“That engagement can be quite important; some of the value they are bringing to those start ups is more in their experience and networks.”

For those new to the angel investment scene, it can be easy to get caught up in the excitement of a single start up and place all your bets into one basket, though there are exceptions to the rule, Jon recommends sharing the load to minimise the risk.

Calling all angels

By Natalia Rietveld

New Zealand is brimming with fresh-faced entrepreneurs and interesting start ups, and more people need to back them says WNT Ventures’ investment manager, Jon Sandbrook.

The entrepreneurial society in New Zealand is thriving, and many entrepreneurs and start ups just need a little bit extra to see them succeed and that’s where you can help.

as well as venture capital and private equity funds.

One of the most common ways individuals get involved is through angel investing. People from all walks of life, from serial entrepreneurs, to accountants and lawyers etc, who want to play a part in growing the local economy or have a desire to help the next generation of entrepreneurs and business people, can offer financial support — with the added bonus of potentially higher returns than traditional investments.

Investing in a start up is typically a more hands There are a number of ways individuals can get on investment. The founders are often in need of involved in funding start-ups – from technology incubators, like WNT Ventures, to angel investing, both money and assistance, investors with

“There are a hundred reasons why start ups can fail and that can be outside of anyone’s control, it can be due to some force of nature that it doesn’t succeed, it is a risky proposition. I wouldn’t recommend that investors bank their whole portfolio on a single start up because the risk of it failing can be high.”

Information on this type of investment is readily available on the Angel Association New Zealand website. The association offers information about angel investing, with a wide range of resources available to assist in asking the right questions, seeking out the opportunity that best fits your expertise or the level of engagement you are seeking.

Types of Investment • Equity: Equity is one of the more popular forms of investment. In exchange for the money you put into the company you will receive an agreed stake in the company and in the profit going forward.

• Loans: AKA debt-based investing; any money you give to the company is paid back with an agreed rate of interest.

• Convertible debt: A combination of both equity and loans, you lend money upon the agreement that it will be either repaid with interest or with a share in the company at a later date. You may be offered an incentive to convert your loan into equity by means of a discount i.e. you loan $100,000, in return you get $125,000 worth of shares.

There are pros and cons to each investment type, visit your local angel group to discuss your options.

There are various angel investment groups dotted around the country and the Angel Association of New Zealand is a great place to start — to both “There is a really supportive community around connect with other people in the same boat and this stuff,” explains Jon, and the demand for this also understand that type of investment. type of investment is ever-increasing.

Angel groups will do a bit of the leg work for With an array of exciting start ups across a whole angel investors. They can also assist in what type gamut of industries, if you’re looking to become of investment is right for you. an angel, there is something out there for you.

0800 692 739

Industrial roller door specialists Apex is a preferred nationwide provider of roller doors with manufacturing facilities in Christchurch and Auckland, designing, installing and servicing custom-made commercial, industrial and special application doors all around the country.

Chris Arps and Richard Pointon founded Apex in 2015 on the back of many years of experience in the industry.

Utilising their expertise they’ve created a premium product range. Made here in New Zealand using superior materials and technologies, Apex’s doors are characteristically clean and quiet but tough and durable and use the Apex ENVIROGLIDE Guide System with heavy duty PVC wear strips eliminating the need for grease.

Supported by an excellent 24-hour after-sales service as well as training for clients’ staff, Apex’s thorough, industry-leading service has made Apex the first choice for a large number of national construction companies and building owners.

Apex selected Chamberlain Group as their automation partner, home of Grifco and Merlin lauded for their performance in commercial, industrial and domestic applications.

Apex Industrial Roller Doors Auckland: 16 Copsey Place, Avondale Christrchurch: 650 Halswell Junction Road, Hornby

“Apex is rapidly asserting itself as the benchmark brand for industrial-strength automated roller doors in New Zealand,” Richard says.

Each vent is 80x20mm and the number of vents per slat and per door can vary depending on the particular application and required airflow.

“From our perspective, we believe the reason is that Apex doors not only look great on site, they work harder for longer.”

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An alternative to ventilated roller shutters, perforated slat roller doors can be used for the same or similar purposes.

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Available in a galvanised steel finish or powder-coated to the colour(s) of your choice.

Apex also provides egress gates, sliding mullions and wind bars for extra strength and security where you need it most.

Available in a galvanised steel finish or powder-coated to the colour(s) of your choice.

Especially suited for use on larger entry points of shop fronts, shopping malls, arcades and cart docks where security and vision are the key criteria.

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Standard finish is in satin silver anodised aluminium and powder coating in a wide range of colours is also available as an optional extra.

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Call now to find out how we can help you make the right choice for your building!

P. 0800 692 739 | E. info@apexdoors.co.nz www.apexdoors.co.nz www.aucklandtoday.net.nz April/May 2018 | 11

Management | Leadership

8 ways to boost your productivity Here are some tips to help you make the most out of your time in the office or wherever you call ‘work’.

1. Allocated time

5. The power of ‘no’

Breaking up your day into time slots helps you define a purpose for each portion and therefore pushes you to complete the task at hand.

If you can delegate, do so. The power of ‘no’ can sometimes be bigger than the power of ‘yes’.

2. Take short breaks

6. No time to waste

Break down work into blocks, usually by 25 minutes at a time, with each being separated by small breaks. The idea is to avoid a burnout from working for too long.

3. Comfort is key Some jobs have strict dress codes, but if you can find a way to adapt your outfit to something a little more ‘you’, then you might feel more at ease and therefore more productive.

It’s pretty straightforward to understand that the less time you have, the less you will waste, so give yourself shorter time slots to do each task and you might find yourself speeding up and knocking jobs out the door.

7. A visible plan Just like various studying techniques, drawing out a list of tasks helps clear your mind as you can focus on one thing at a time without trying to remember everything else.

4. Treat yourself

8. Concentrate on the task at hand If you can afford to, consider treating yourself at the end of the day, or week, or even per task. It doesn’t need to be anything huge. If bribery is what gets you through the day, then so be it.

Focus your energy on one task at a time and you might find it helps you get through things quicker.

The daily habits of millionaires

By Lydia Truesdale

What if I told you that success wasn’t a stroke of luck, it was a habit?

finances, family, health, problems, and business relationships.

“There is a cause and effect associated with habits,” he writes. “Habits are the cause of wealth, poverty, happiness, sadness, stress, good relationships, bad relationships, good health, or bad health.”

they want.

They ask questions such as, ‘What can I do to make more money?’, ‘Does my job make me ‘Rich habits’ is a term coined by author Thomas happy?’, ‘Am I exercising enough?’, and ‘What Corley, who spent five years researching the other charities can I get involved in?’. daily habits of 177 self-made millionaires and penned his findings in his books Change Your 4. They ask for what they want Habits, Change Your Life and Rich Habits: The Driven by an obsession to pursue their own Daily Success Habits of Wealthy Individuals. goals, the rich are not afraid to ask for what

The good news is that habits can be changed: bad habits can be replaced with good habits, and here are some easily adoptable rich habits as observed by Thomas Corley.

1. They read “Eighty-eight percent of the rich devote thirty minutes or more each day to self-education or self-improvement reading.”

Thomas found they tend to read three types of books: biographies of successful people, self-help or personal development, and history.

2. They rise early Almost 50 percent of those Thomas studied woke up at least three hours before their work day began, in a strategy to combat inevitable daily disruptions.

“These disruptions have a psychological effect on us. They can drip into our subconscious and eventually form the belief that we have no control over our life.

“Getting up at five in the morning to tackle the top three things you want to accomplish in your day allows you to regain control of your life.

It gives you a sense of confidence that you, indeed, direct your life.”

Whether it’s for feedback, help or finances, you have to get past the fear of rejection and obligation and “keep asking until someone says yes if you want to be successful in life”.

5. They have multiple streams of income Self-made millionaires do not rely on one singular source of income. “Three seemed to be the magic number in my study…65 percent had at least three streams of income that they created prior to making their first million dollars,” Thomas writes.

Additional streams included real estate rentals, stock market investments and part-ownership in a side business.

6. They hang out with other successful people One of Thomas's observations was that you are only as successful as those you frequently associate with, and for this reason the rich gravitate towards individuals who are goaloriented, optimistic, enthusiastic, and have an overall positive mental outlook.

He found they do six things to cultivate these relationships: 1) wish people a happy birthday 2) call to say hello 3) call when a life event happens 4) network 5) volunteer and 6) participate in formal or informal “mastermind groups”, like a business group or weekly calls with people who share their same interests.

3. They dedicate 15 to 30 minutes a day to just thinking But it’s also equally important to avoid “[The rich] spent time every day brainstorming with themselves about numerous things,” Thomas found, on topics including careers,

negative influences, Thomas notes. “Negative, destructive criticism will derail you from pursuing success.”

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Management | Your people

Avoiding the snowball effect

By Amanda Chase

Ideally, you have a business where the team is doing well – people are motivated, they work cohesively, punctuality and reliability is not a problem, and you have confidence they enjoy their jobs.

All your staff respect the business and the management team, and are aligned with the company’s values. There are no performance improvement plans in place and you haven’t had to pull someone aside to discuss misconduct.

However, reality is, at least one of these factors doesn’t apply to your business and you don’t really know where and how to move forward.

There have been multiple cases in the media recently relating to personal grievances in NZ. For example, in October last year an article was published on Stuff.co.nz describing how a business ended up having to pay an employee $29,000 after dismissing him unfairly having insufficient investigative proof (www.stuff.co.nz/ business/97691624/house-partner-job-gonebut-worker-given-29000).

Another example was published on the 10th of February, 2018 when an employer ended up being ordered to pay an employee almost $11,000 after dismissing her unfairly and not following the 90-day trial clause appropriately (www.stuff.co.nz/business/101308155/ employer-tries-to-fire-worker-under90day-trial-fails).

To put things into perspective, check out the following statistics: • The average cost to lose at the Employment Court is $35,000 (not counting time lost being away from your business) • The average cost to win at the Employment Court is $7,000 in legal fees that you can’t recover • The average of rulings is 50 percent in favour of the employee (www.hrtoolkit.co.nz Published in April 2016)

• For the most serious breaches: awards in excess of $50,000. (www.lawsociety.org.nz, published in March 2017).

What are some of the benefits of having improved systems and processes?

Which raises the questions: do you feel your business is prepared to step in when these issues first arise? And more importantly, do you feel your business is ready to protect itself against a personal grievance?

• Effective training and development

A lot of our small to medium-sized clients don’t have a dedicated HR person to jump in and help when these situations arise, and this often opens the business up for these snowball scenarios.

• Identify poor performers and act quickly

The first thing we suggest you do is look at your current confidence and knowledge levels and determine where you sit on our scale. Then you will be able to see how much assistance you may require.

Rate your knowledge and level of confidence in the following areas between 1 (low) and 5 (high): • Dealing with poor performance

• Confidence in your compliance • Improved structure in your processes • Higher retention of staff from better performance management • Ability to remove underperforming staff effectively • Protection from personal grievances • Higher performing and engaged staff • Lower risk of fines and being in court.

Our service is so flexible that you can either have us on speed dial or may only need to approach Amanda Chase us once a year, with the odd question. Either way, we can help! field for many years. If you feel your business could use a hand in HR matters, please feel Amanda Chase is the HR consultant at Building free to contact her on 021 528 570, or email Recruitment with experience working in the HR amanda@buildingrecruitment.co.nz.

• Managing high performers • Identifying potential within your staff • Managing expectations • Setting KPIs • Managing performance reviews • Personnel information and privacy act • Contract compliance • Establishing if someone is an employee or a contractor • Employment Relations Act 2000.

There is a total of 50 points to be gained: • 10 - 30 points indicates you have limited systems and processes and are at risk

Awards for loss of dignity:

• 30 - 40 points indicates you have areas you could improve that need attention

• For moderate breaches: awards between $10,000 - $50,000

(Recommendation: You would only require assistance on a “as required basis”).

These are some of the realities of poorly managed issues that can easily turn into a personal grievance. Often a small issue can snowball into something out of control, seeing your business lose time, money and reputation.

• The average compensation for humiliation between July and December 2016 was $5,000 — $7,000 (www.employment.govt.nz Published in 2017).

• For less serious breaches: awards up to $10,000

• 40 – 50 points indicates you have strong systems and processes

(Recommendation: You would require a full review and implementation of processes)

(Recommendation: You would require a review to identify the key areas you need strengthening)

CHANGE YOUR JOB CHANGE YOUR LIFE!

PROUD

To be a finalist ONCE AGAIN in the last NetGuide Best Employment site category!

0800 486 329 | 2 IVAN JAMIESON PLACE, CHCH AIRPORT, CHCH 8053, NZ.

www.aucklandtoday.net.nz April/May 2018 | 13

Management | Marketing

Management | PR

Selling yourself

By Natalia Rietveld

Marketing holds a lot of unknowns; in a family full of small business owners, I know the stress of uncertainty and the fear of wasted dollars.

When it comes to marketing, and by marketing I’m talking everything from branding to advertising, it’s difficult to know what to spend - and it’s easy to go overboard.

If tech companies are anything to go by, according to the Market Measures Survey, conducted by tech marketers Concentrate, it would suggest spending an average of 39 percent of your turnover on marketing, as is the average spend for tech companies in New Zealand.

Of that 39 percent, the survey cites that nearly half is spent on websites and industry events.

As the technology sector is New Zealand’s third largest industry, you would think those stats would be a safe bet.

However, upon further research it seems the general rule of thumb around budgeting for marketing is that companies spend anywhere between five and 12 percent of their annual turnover. The CMO survey backs this up, showing that of the 214 respondents, the average marketing spend was 7.8 percent of their revenue.

For start ups, or those who are still in the process of developing their brand, that percentage may be a lot higher.

re-sign written, updating his business cards, and does not touch on a website.

New websites can be as expensive or as inexpensive as you please; ranging from $300 — $7000 +. Not including monthly hosting fees. This price depends on whether you are willing to create your site based on a template, or whether you’re willing to pay someone to build it from scratch.

The best way to know what to spend on marketing throughout the year is to have a solid business plan in place which includes a marketing strategy — that means knowing your goals and the growth you wish to receive for your business. For business plan templates or tips, The Ministry of Business, Innovation and Employment has some useful links.

Advertising is a whole new kettle of fish and knowing your target market is crucial to getting this right.

The CMO Survey found that spending on traditional advertising (any form of advertising that does not involve the internet) i.e. radio and television, has declined across the board while digital marketing spend is on the rise.

That’s not to say that traditional means are not successful and having a solid marketing Sean Perrett of Perrett Construction Ltd recently strategy in place will help determine where your begun the process of rebranding his business dollars would be best spent. in Christchurch.

Again, it all comes down to your target market For brand development, we’re talking and there will be aspects of trial and error. completely redeveloping the business’ identity, Remember to keep track of what is working and quotes have come back at up to $7,500. That what is not, and don’t be afraid to try new revenues. does not include getting all his work vehicles

The power of PR and its benefits to your business In business, as in your personal life, reputation is everything.

To be a credible player in any industry your reputation plays the biggest part in your success. It ensures your business continues, is the glue between you and your existing clients and creates trust with potential customers.

By definition PR is “building a mutually beneficial relationship with a company’s various publics,” with the power to reach large audiences. Telling your positive success stories and building a reputation affects what your audience perceives about your brand and organisation. Public relations create a platform that utilises media engagement to communicate your story and brand voice.

Over the past year, we have all seen examples of the power of PR and what can happen to reputations when things go wrong or an organisation is unprepared.

articulate what it is that you most want your target audience to know about

Here are three reasons why your business should consult a PR professional sooner rather than later: 1. Crisis time is not when you should be looking to hire a PR agency. By having communications professionals that you trust, fully briefed on your brand, you can manage any potentially tricky situations with a great deal less stress because you are all on the same page.

2. Telling your audiences the good news stories underpinning your brand is not just for the benefit of your customers, but also make your staff feel good about being part of your organisation. It’s a win/win.

3. If you have a good relationship with your PR consultancy they will be looking for opportunities to include your brand in news stories with their regular news contacts.

With media organisations getting leaner, they look to their key PR contacts to provide story ideas and content that has integrity.

That’s where choosing a well-respected agency is important. If in doubt, check the directory of member agencies listed by the PR Industry Association of NZ www.prinz.org.nz.

14 |April/May 2018 www.aucklandtoday.net.nz

"Key messages should

your organisation" PR general manager, Lisa Powlesland

It’s important to build up positive engagement or ‘brownie points’ with your audience. It’s a little like saving for a rainy day because for whatever reason, one day there might be something negative attributed to your brand and you want your audiences to recall the good things about you to help outweigh the negative.

The first step is a good communication strategy. With the power of social media, how we communicate has changed.

Consistent, clear communication of your organisation's messages has never been more important. Businesses of any size should have a communication plan which includes some form of PR, along with key messages that can be woven into all external and internal communication.

Key messages should articulate what it is that you most want your target audience to know about your organisation. They should reflect your organisational beliefs and objectives and be relevant to both internal and external audiences.

Article by Lisa Powlesland, general manager at Purple Sherbet PR: lisa@purplesherbet.co.nz, www.purplesherbet.co.nz.

Management | Technology

Your guide to cyber security

By Lydia Truesdale

More than 856,000 (or one in five) Kiwis are affected by cybercrime each year, at an estimated cost to New Zealand of $257 million in 2016, according to Microsoft.

Breaches in cyberspace are commonplace today and cyber security is becoming increasingly more prioritised by businesses as a result.

New Zealand’s National Cyber Security Centre (NCSC) exits to assist nationally significant organisations including government departments, key economic generators, niche exporters, research institutes and operators of critical infrastructure with specialist information security services, advice and support.

It defines a cyber-security incident as an “occurrence or activity that appears to have degraded the confidentiality, integrity or availability of an information infrastructure”.

In its 2016/17 report, the NCSC stated that New Zealand faces both direct and indirect cyber threats.

“The connectivity and speed of the internet has brought New Zealand closer to international customers, but it has also brought us closer to the global domain of malicious cyber actors,” it says.

“An accident at a nationally significant organisation is likely to have a wider impact on the functioning or administration of a key government or economic sector.

“Organisations should be aware of the risks that come with IoT, and demand baked-in security from providers and vendors.”

The report points out that modern organisations often rely on technology systems that are highly connected and in many cases, allow a range of third parties to access parts of their network (lawyers, accountants, suppliers, customers, and managed ICT and security providers). “Immunity of the herd will be critical to managing cyber risk.”

It identifies public attribution as one way to reduce the efficacy of malicious cyber actors, by revealing their tools or increasing the reputational costs of intelligence legitimacy.

“Underpinning insecurity in cyber space are many non-technical economic, social and strategic factors. For example, a consumer who places price ahead of security diminishes the economic incentive of businesses to improve the security of their products.”

In its independent evaluation it estimated the potential cost of advanced cyber harm on New Zealand’s nationally significant organisations to be in the order of $640 million annually.

In 2017 the NCSC delivered a new advanced cyber defence (CORTEX). “The variety and seriousness of cyber threats from statesponsored and other malicious actors continues to evolve and the NCSC will continue to adapt to meet them,” NCSC director Lisa Fong said in the 2016/17 report.

The NCSC aspires to a strategic goal of “impenetrable infrastructure” by 2020.

The truth is, no one is ever 100 percent protected Good cyber security involves the following: from hackers and online scammers — but there are things we can do to lessen our chances of 1. Determining what assets you need an attack. to secure.

2. Identifying the threats and risks that could affect those assets or your business overall.

How cyber secure are you/your business?

1. Are your software and operating 2. Are your wireless networks

3. Identifying what safeguards you should put in place to deal with threats and secure assets.

3. Have you set up firewall and

4. Monitoring your safeguards and assets to prevent or manage security breaches.

systems kept up to date? secure?

other security?

5. Responding to cyber security issues as they occur (such as an attempt to break into business systems).

4. Do you have secure access to

your devices and computers?

5. How educated are you and your

6. Updating and adjusting to safeguards as needed (in response to changes in assets, threats and risks).

employees on cyber security?

NCSC-recorded incidents

2014/15

2015/16

2016/17

Public sector entities

114

169

211*

Private sector entities

56

73

146*

Other

20

96

91

Total

190

338

396

*A change in incident recording allowed more than one victim per incident, therefore the number of public and private entities affected differs this year from the total number of incidents.

7 ways to maximise your PC’s performance When you’re hard at work the last thing you need is for your PC to start playing up.

thing to do is clear your browsing data, cache and cookies regularly to prevent slowdowns.”

2. Ditch your ‘bloatware’

Then, he adds, it’s time to ditch your “bloatware” Being hindered by your computer is something as when you buy a new PC you would typically most people can relate to. A recent study by Crucial found that the average person’s patience expect it to arrive with a clean slate however, with slow technology lasts 60 seconds before we manufacturers sometimes fill their machines with software that can clog you up. start to get irritated. Among the top things that cause people most grief, are frozen (47 percent) “If you come across a programme that you’ve and slow computers (40 percent). never used before, this could be bloatware. This slows down your system and will take up storage Senior product line manager for computer memory and storage company Crucial, Jonathan space. Like any other programme, you can uninstall bloatware via the control panel.”

Weech says, “Anybody that works with a PC for their job will at some point have had to deal with it freezing and screeching to a halt. It’s a problem 3. Limiting start up applications many of us experience, but how can people “One of the many reasons why a PC can take solve it and free themselves from the spinning quite a long time to boot up is the number of hourglass of PC death?” applications trying to run when the computer is turning on. Some of these are essential, but So here are seven tips from Crucial to help programmes you don’t need open on start-up, you to speed up an old or slow PC and improve like Skype, can be disabled using Task Manager reliability; to stop technology from holding in Windows 8 and 10, which can identify you back. programmes with a high impact on start-up and allow you to disable them. In older versions of 1. Clear your cookies and Windows you can do this via MSConfig cache adding and make the change within the System “Web browsers like Chrome tend to hold onto Configuration tool.” everything you do when online. Cookies are helpful and will store usernames and passwords 4. Defrag your hard drive for websites, but this can also slow down An old tip, but still a relevant one, is to defrag your computer. your hard drive. “Most PCs and laptops come shipped with a mechanical hard drive, “Internet browsers also use the cache to speed which uses spinning parts to access data up page loading, but this process in itself is stored on them. As this data builds, the hard saved down as a file on your PC. This builds up over time and can slow down your PC. The best drive can overload itself and slow down PC

performance. To prevent this, use the windows disk defragmentation tool to boost efficiency by reorganising your data.”

5. Ensure your antivirus is up to date “It goes without saying, but you should regularly run antivirus programmes to check for viruses and other malware. Not only do these slow you down, but they also lead to security faults.

Ensure your antivirus is always up to date, schedule regular scans and only have one version installed as two will slow you down.”

6. Upgrade your memory “Pretty much everything a computer does, like turning on, moving the mouse or running QuickBooks, requires the use of memory. Older computers can struggle to keep up, but by upgrading the memory in your computer you can perk your PC back up to its old self. Installing memory might seem intimidating – but no

computer skills are necessary and it’s as simple as replacing the batteries in your TV remote.”

7. Install an SSD Finally and unsurprisingly from a company like Crucial who makes the things, Jonathan’s last piece of advice to maximise a PC’s health is to install an SSD. “Slow, outdated technology not only wastes time and money, but it can be incredibly frustrating.

“Installing a solid state drive (SSD) and replacing your hard drive can give you near-instant start-up and loading times, so your computer can turn on quickly and open anything pretty much immediately.

“This is because SSDs do not have any moving parts, unlike a regular hard drive. Certain SSDs also come with government grade encryption which can help to protect every file stored on your computer in the case of accidental data loss.”

www.aucklandtoday.net.nz April/May 2018 | 15

Management | Life and Style

Lifestyles

1.

By Lydia Truesdale

1. Allbirds runners Allbirds is branching out from wool and introducing a suite of tree products. Using ethnically-sourced Eucalyptus fibres, the Tree collection provides a cooling effect by wicking away moisture to deliver unmatched breathability for the ultimate comfort in footwear, so you can keep active in style.

2.

RRP: $160 www.allbirds.nz

2. Freedom Furniture Reno Bed Put the day’s stress to bed because sweet dreams are made of this: Handcrafted from solid Prima Vera, Freedom’s Reno Bed provides the perfect touch of natural warmth to transform your bedroom into a hibernation haven this winter.

RRP: $1,399 www.freedomfurniture.co.nz

3.

3. Freedom Furniture Reno Dresser 6 Drawer It may have a sleek, clean profile but it does your dirty work for you, hiding your not-so-wardrobe-friendly items like chunky jumpers and socks. The natural Prima Vera timber radiates cosiness about the room.

RRP: $1,499 www.freedomfurniture.co.nz

4. RED Hydrogen Holographic Smartphone Keen to get your hands on the world’s first holographic media machine? In one fell swoop the future of communication, information gathering, holographic multi-view, 2D, 3D, AR/ VR/MR and image capture just changed forever. The Hydrogen One operates on Android OS and is sure to be an assault on your senses. Pre-orders have ended so keep an eye out for its worldwide release sometime in 2018.

RRP: from USD $1,295 www.red.com/hydrogen

5. Jamie Oliver Wood Fired Pizza Ovens What’s a guaranteed way to make winter more enjoyable? A wood fired pizza oven. The Jamie Oliver Wood Fired Pizza Oven range is unrivalled when it comes to homemade pizza perfection. The refractory cement dome construction keeps the pizza oven hot for longer periods of time, longer than the stainless steel arch pizza oven alternatives.

RRP: from $4,000 www.thecolombo.co.nz

16 |April/May 2018 www.aucklandtoday.net.nz

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Cover story | James Denton

GOOD FOR ONE

AND ALL

By Natalia Rietveld

James Denton seems to have a way with business; everything he takes on makes a lasting impression and for all the right reasons. His latest venture is full steam ahead and not even he himself could have foreseen the impact it is having on the consumer mindset.

18 |April/May 2018    www.aucklandtoday.net.nz

Cover story | James Denton Born and raised in Dunedin, James has always been somewhat of a free spirit, one to grab any opportunity and just roll with it. This tactic doesn’t work for most but James seems to have a way that gets people excited and he creates for himself a mass following.

GoodFor isn’t his first success story.

After studying accounting and finance at Otago University, James set off to travel the world.

While in Mexico James found his first love – softshell tacos.

It became a bit of an obsession he admits. This obsession became a business and James’ first success story, offering New Zealand’s first freshly-pressed tacos.

This too created quite the buzz — a buzz similar to what we are seeing with GoodFor now.

Tacomedic, as it was named, remains thriving in Queenstown to this day.

James’ ambitious nature and will to do more saw him step away from Tacomedic and search for something more meaningful. Social media aided his decision to step towards sustainability.

What began as a personal battle to cut down plastic waste turned into the popular packagefree store we know as GoodFor, set to prove that shopping waste-free is not as difficult as it may seem.

He’s bringing bulk food stores back into the 21st century and in doing so encouraging the mass population to rethink their throw-away nature.

Converting the masses James hasn’t always been environmentally conscious, it was Facebook that garnered his interest in waste reduction after seeing clip upon clip of the pollution we are facing.

According to the Ministry for the Environment, New Zealanders send around 220,000 tonnes of plastic waste to land fill every year, which equates to around 60kg per person of plastic waste alone. Not to mention around 600,000 tonnes of paper and cardboard waste.

Seeing images of plastic-ridden oceans was enough for James to make some changes to his personal habits.

The small changes that were ignited by social media snow-balled after James got talking to a friend who was studying architecture.

“He was studying at AUT and his focus was on radical sustainability, and he woke me up to the true nature of the problem. I was talking to him a lot and he sort of made the switch for me between talking about it and doing something about it.”

James wanted to make his model interesting and attractive to trend setters. “We have done it in a way that is attracting the mainstream of people.

“I have always said I am not preaching to the converters; to make the biggest change you have to attract the mass market,” he says.

“A lot of our customers don’t have the environmentally-conscious aspect on their minds, they just think the store is trendy and cool, a place where they can get their kombucha and super foods from — having no waste is just a bonus.”

As for the naysayers, James says, “it feels good that it’s surviving”.

The first GoodFor store was opened in Ponsonby on March 5, 2017 as well as a second store in Parnell. Just over a year on, James is proud to see many regulars returning on a weekly basis.

really positive impact on the way people treat waste.” And that’s the ultimate goal.

GoodFor is more to James than ‘just another day, another dollar’, there is something larger at play. The concept is making us think twice about our choices and the bigger the model gets, the clearer the message will become.

“I already feel like it’s happening. We are already starting to influence the bigger companies to start thinking this way.”

James is showing no sign of slowing down, his franchise options are bursting with possible candidates and he has a steady stream of loyal customers in his already-established stores.

His message to the big guys is starting to be heard and with this continued motion, James believes, soon everyone in New Zealand will be able to shop sustainably, easily and look good while they’re doing it.

“It will only be up to whether they care about the state of New Zealand’s environment.”

“I already feel like it’s happening. We are already starting to influence the bigger companies to start thinking this way.”

- James Denton

And though the waste-free aspect wasn’t the majority’s initial drive, upon the realisation of what GoodFor is hoping to achieve, coupled with the ease of the waste-free model for customers, it’s definitely a clencher that keeps them coming back.

Encouraging change The popularity of GoodFor has accumulated a lot of media hype and though you wouldn’t pick James as a shy guy, he was a bit stand-offish at first, but acknowledges it’s doing the stores a world of good.

The GoodFor website is brimming with delicious recipes and an online shopping option for those who don’t have the convenience of a GoodFor store close by.

Currently riding the wave of adrenalin and excitement, and utilising the hype surrounding his concept, GoodFor is set to expand throughout the country with a third store about to open in Wellington in the up coming months.

In order to achieve James’ ultimate goal, this momentum needs to keep up.

James makes it look relatively easy, and he has made it easy for customers, but to be entirely 100 percent waste free isn’t easy in our society.

Single-use plastics are entrenched in our day-today lives and it will take years to eliminate all the unnecessary usage.

“It’s basically impossible to be entirely waste free because there are regulations on how food has to be packaged to be brought into New Zealand.”

As often as he can, James sources products locally, but to offer the range GoodFor has available, some of their products have to be imported. “At the moment it makes it hard but it’s

“If we can create a network of these stores and continue to build our brand, we could have a really positive impact on the way people treat waste.”

- James Denton

James’ enthusiasm, however, wasn’t matched by all.

going to get better and better and I am constantly trying to find local alternatives.”

“I did an investment run and spoke to a lot of people who were very business savvy and they didn’t believe this concept would fly. They thought it was very niche and we were targeting a very small market.”

On top of that, the only regulation around food packaging in New Zealand is that it must be food safe. It doesn’t have to be recyclable by any means. Even with recyclable products, you need the infrastructure to support it, “Just because it is recyclable doesn’t mean it will be recycled, there has to be a whole system in place.

Despite what GoodFor conveys, it wasn’t the environmentally-conscious folk that James set out to target at all.

“If we can create a network of these stores and continue to build our brand, we could have a www.aucklandtoday.net.nz April/May 2018 | 19

CHICKEN ‘n’ THINGS

Quality products delivered when you need them The owners of boutique meat processing company Chicken ‘n’ Things appreciate how important it is for their customers in the hospitality industry to receive meat products in the sizes and cuts that are efficient and convenient for their food businesses.

The family-owned business, which is a secondary meat processor of chicken, lamb and beef, strives to provide restaurants, cafes, fast food outlets and commercial caterers with cuts of chicken, lamb and beef which need no further preparation and are ready to be cooked when they receive them.

This saves the food businesses a lot of time in preparation and contributes to the efficiency of the operation.

Chicken ‘n’ Things managing director Koshi Philips says this is one of the company’s key points of difference and one of its specialities.

“We will supply customers to their specific requirements including marinades and that’s the advantage of being an agile smaller meat

processor which is able to respond quickly to the special needs of customers.

factory right until the product is delivered to your doorstep.

“If a food business says we want chicken portions in 120g portions we can do that. We are committed to providing this higher level of service and delivering high quality meat products on time.”

Its products are packed into clean, recyclable cardboard cartons and customers are asked to be available to accept the product, which means that they don’t have to leave the product in polystyrene bins which just end up in landfill.

The company has built up a customer base of more than 400 hospitality and food businesses since launching its boutique meat processing business in 2012 in Whenuapai, West Auckland. Its customers also include food wholesalers, distributors and butchers.

All their meat is locally-sourced from high quality providers and is not imported.

It is sold to food businesses in a wide variety of cuts and sizes which can be tailored to each individual food business’ requirements.

Customers are increasingly environmentallyconscious, so its products include barn-raised and corn-fed, free range chicken.

Chicken 'n' Things plans to widen its range of meat products and offer them in portion sizes and cuts that will also suit the retail market. It is currently trialling deliveries to offices and to homes through its online shop. Another key point of difference is having its own refrigerated chiller trucks. It is not dependent on the timetables and schedules of another carrier or courier, and most importantly, can maintain the full cold chain from processing at the

The company strives to accommodate its customers and arrange its schedules to deliver when it suits them and their businesses. They will not leave perishable products outside.

Supplying good quality products is right at the top of the company’s priorities, Koshi says.

“We consider the quality of the product supplied to our customers is of the utmost importance to the long-term future and growth of the business,” Koshi says.

Chicken ‘n’ Things delivers to the greater Auckland, Waikato and Bay of Plenty regions.

It will also deliver as far north as Whangarei and south to Rotorua and can also service business further afield. Its delivery schedules are on its website.

Chicken ‘n’ Things 14 Brigham Creek Road, Whenuapai, Auckland 0618 (09) 416 5106 admin@chickennthings.co.nz www.chickennthings.co.nz

Hospitality | Four Points by Sheraton Auckland

Affordable luxury in the city centre Adding a layer of luxury to Auckland’s hospitality scene, the first Marriott International Hotel in New Zealand is due to open in Auckland on June 1 this year.

The 4.5 star, Four Points by Sheraton Auckland features 255 rooms, including 11 suites, providing affordable luxury in the heart of the CBD that appeals to a broad range of guests, whether local or from overseas.

Conveniently situated on Queen Street, and in the Arts Precinct, Four Points by Sheraton Auckland is within walking distance of the CBD’s most popular shops, restaurants and bars, as well as the Q Theatre, Civic Theatre, Aotea Centre, Sky Tower & Casino, and the Auckland Art Gallery.

Suiting both the business and leisure traveller, Four Points by Sheraton Auckland offers uncomplicated comfort, created through outstanding service in a warm and friendly home-away-from-home atmosphere enhanced with extra amenities including free high-speed WiFi and the iconic Four Points by Sheraton Four Comfort Bed – custom designed for the hotel brand to provide guests with the best sleep possible.

Solidifying its iconic status, the hotel will be home to the Queen’s Head Bar & Eatery, which has a history stretching back to the 1800s.

“We’re pleased that we could recreate the historic Queen’s Head Tavern as so many locals have such fond memories of the venue,” says Four Points by Sheraton Auckland director of sales and marketing, Richard Dodds.

It will be open to locals as well as guests, serving simple but delicious New Zealand comfort food with a modern gastro pub twist and an ever-changing craft beer menu courtesy of the Four Points Signature Best Brews program.

The property at 396 Queen Street is 100 percent NZ owned and operated having been purchased by Brett Russell of Russell Group and a JV partner late in 2016. They are proud to have used a number of local suppliers to

ensure a distinctly Kiwi touch with as many materials and products as possible being New Zealand sourced.

“It was important to everyone involved that Four Points by Sheraton Auckland reflected its New Zealand location and we’re very proud to have achieved that,” Brett says.

The new Roof Top Bar & Terrace will be one of the main entertainment venues at the hotel and offers a memorable experience that takes full advantage of its views over Aotea Square and all across the CBD and the Hauraki Gulf.

The Marriott reputation of consistently high standards in everything they do is keenly embraced at Four Points by Sheraton Auckland.

Four Points by Sheraton is part of the Starwood Preferred Guest (SPG) program, offering extraordinary experiences, rewards and recognition wherever members travel.

SPG is part of Marriott International’s rewards program, Marriott Rewards, which gives members options to stay with 30 brands, 6,500 hotels in 125 countries worldwide, and earning points to redeem for accommodation, experiences and other rewards.

Four Points by Sheraton Auckland is the first New Zealand hotel to provide access to the Marriott Rewards loyalty program, which is bound to go down well with Marriott and Starwood members visiting the city. AT Four Points by Sheraton Auckland 396 Queen Street fourpoints.auckland@foupoints.com www.fourpoints.com/auckland — Advertising Feature

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www.aucklandtoday.net.nz April/May 2018 | 21

Hospitality | Twisted Tomato Cafe

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Sumptuous servings for home Restaurant quality meals at home that require no preparation — that’s what you get with the Twisted Tomato café’s dinner packs.

The Point Chevalier Road café introduced the concept in response to the demand from people for high quality meals at home without the fuss of preparation.

Examples of the meals include Mexican grill chicken with apple walnut salad, mixed vegetable curry with saffron pulao, honey lemon chicken with fried rice, vegetable au gratin with herb roasted bread, and creamy tomato chicken with Turkish bread. All meals cost $9.90.

Chef and owner Nick Koch says the feedback from customers has been overwhelmingly positive. He says customers particularly like having a different meal every night and the wide The Twisted Tomato is also open for breakfast range of gourmet meals that are available. and lunch. Nick says the café boasts the best breakfast in town, and people really should try “We understand that people want high quality the fresh tea-smoked Marlborough salmon. food made from the freshest ingredients but don’t always have time to cook. Our meals are The café is child friendly and family friendly, tasty and nutrient-rich, and made with the best, good for groups and has outdoor seating. freshest ingredients.”

Along with serving lunch in the café, a The café lists the meals on its website and lunch-time delivery service is also available.

Facebook page and customers can order Customers can not only order meals online but online. Meals need to be picked up before 5pm, also smoothies, juices, desserts, coffees and all the customer has to do is heat them up and teas. when they get home.

Each evening is a different meal, and customers People wanting to host a private function are welcome at the Twisted Tomato Café. can request a dairy-free or gluten-free option.

Meals are prepared using free-range and organic ingredients.

100% money back guarantee if you don’t think it’s the best money you’ve spent all year, plus we’ll give you another 12 months FREE

The café can cater for groups of up to 36 people. Dining options are either a set meal, or you can talk to Nick and together you can design a menu full of culinary flair that suits your party’s tastes. AT Twisted Tomato 149 Point Chevalier Rd Point Chevalier Auckland (09) 845 2235 info@twistedtomato.co.nz www. twistedtomato.co.nz

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22 |April/May 2018 www.aucklandtoday.net.nz

Contact us on: (09) 927 7635

Focus | Halberg Disability Sport Foundation

An equal playing field The annual Halberg Awards are nothing short of profoundly moving.

Championed by the Halberg Disability Sport Foundation, which holds the vision of an inclusive New Zealand, the awards are New Zealand’s pre-eminent event to honour and celebrate New Zealand sporting excellence.

Named after Olympic champion Sir Murray Halberg (Order of New Zealand), the Halberg Disability Sport Foundation is a charitable organisation founded in 1963. Its enduring principle is that all people, regardless of their ability, should have equal opportunity to enhance their lives through sport and recreation.

In February the 55th Halberg Awards saw New Zealand’s top sports honour — the Supreme Halberg Award — presented to Emirates Team New Zealand. The America’s Cup winning team was also named Team of the Year.

This piece alone could simply not do justice to all of the other deserving winners given accolades during the night, the highlights of

which included Sophie Pascoe winning the Halberg Disabled Sportsperson for the fifth time.

The Para swimmer, who set six world records in 2017, was named ahead of Para athletes William Stedman and Holly Robinson, and Para skier Corey Peters.

Prime Minister Jacinda Ardern presented Lisa Carrington with the High Performance Sport New Zealand Sportswoman of the Year for the second year.

Halberg Award winner Lisa Carrington to bring the trophy to the stage.

The annual Halberg Awards is the major fundraiser for the Halberg Foundation which is widely loved and celebrated by New Zealand.

“It’s fantastic to be able to recognise another outstanding year of sport while also celebrating 55 years of the Halberg Awards and Sir Murray’s

vision that sport should be possible for all New Zealanders,” said Halberg Disability Sport Foundation chief executive, Shelly McMeeken AT Halberg Disability Sport Foundation (09) 579 9931 www.halberg.co.nz — Advertising Feature

Carrington, who claimed medals in all her four events at the World Kayaking Championships – including two golds — edged out golfer Lydia Ko, the Black Ferns, Portia Woodman, and double international Black Fern and Black Ferns Sevens player, Sarah Goss.

Needless to say, the entire evening was a celebration and an inspiring showcase of New Zealand sporting talent. The jubilant atmosphere could only have been enriched by the presence of the Halberg Youth Council whose members each played a special part in the ceremony.

Thomas Chin did a karakia to bless the Awards and Kate McKelvie, Jacob Phillips and Victoria Baldwin ushered winners on stage to collect their awards. At the start of the ceremony, the Halberg Youth Council also joined previous supreme

Governor General Her Excellency Dame Patsy Reddy with supreme Halberg Award winners, Emirates Team New Zealand.

Halberg Youth Council members accompany Lisa Carrington with the supreme trophy at the start of the 55th Halberg Awards.

Sport Minister Grant Robertson, Lisa Carringon and Prime Minister Jacinda Ardern.

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www.aucklandtoday.net.nz April/May 2018 | 23

Focus | Handle With Care

Celebrating three decades The ease with which we enjoy our modern shopping environments — from filling our cars with gas to purchasing products in a supermarket or shopping mall — belies the intricate complexity of what goes on behind the scenes.

Few would appreciate the creative and logistics based elements of our retail environments better than Handle With Care in Auckland.

“When we partner with our clients we become deeply entrenched in their business.”

In the market for 30 years, the highly respected - Owner Simon Carpenter. business offers integrated retail solutions.

Servicing key retailers in the Fast Moving Consumer Goods Market (FMCG), oil, and telecommunications industries, among others, Handle With Care is proud to call corporate giants From creative concept development for point of like BP and Samsung its clients. purchase at the macro (shop or mall) and micro (till) level, through to fulfilling sales promotions which involves setting up, running and managing a company’s promotional campaigns, Handle With Care’s expertise is significant.

Its third party warehousing and fulfilment services extend to pick’n’pack, general warehousing and distribution and mail orders.

To boot, the business also has expertise in

staff incentive programme administration and sampling exercises.

Of its impressive performance in the retail solutions market, current owner Simon Carpenter says, “I got involved in the business through my father who owned and ran the business before me.

“He led Handle With Care for 20 years before I bought the business from him and I’ve been managing it for the last 10 years.

WE ARE A SUCCESSFUL PRIVATELY OWNED FULL SERVICE POINT OF SALE FULFILLMENT AND DISTRIBUTION COMPANY. With over 30 years’ experience in the industry, we’ve built lasting relationships with some of New Zealand’s largest companies. We pride ourselves on delivering our clients exceptional service, on time and on budget.

SPECIALTIES: • Warehousing, Management & Safe Storage of POS & Promotional Items • Website POS Management including Stock Control • Pick-&-Pack POS Collation • Distribution of POS & Promotional Items • Hand Fulfillment Items • Data Entry, Management of Promotional Redemptions

P: 09 415 9200 E: info@hwcltd.co.nz www.hwcltd.co.nz 10 Parkhead Place, Albany North Shore City 0632

OUR DIFFERENCE IS OUR ABILITY TO PROVIDE THE COMPLETE FREIGHT SOLUTION. Our Courier, Transport and Bulk solutions can deliver anything from the smallest envelope to the biggest shipping container, anywhere in New Zealand- plus we also offer storage and freight management solutions through our Logistics brand.

Our “one-stop” solution eliminates the requirement for multiple suppliers, simplifying your distribution process and saving you time and money.

Sales Enquiries Umesh Hari Commercial Manager

P:09 250 0461 M: 021 248 9640 E: umeshh@pbt.co.nz

24 |April/May 2018 www.aucklandtoday.net.nz

Focus | Handle With Care “It’s still very entertaining being able to deal with lots of different clients; they all have different needs and requirements.

“We get satisfaction in helping our clients with their different retail needs and they are often pleasantly surprised at how we do it. The industry is quite specialised in itself.”

A densely populated market, the retail solutions industry in Auckland may have produced a number of contenders vying for the same business, but Handle With Care has never had a problem holding its own.

“Sure there are companies out there doing the same thing, but we each have important niches.

Because a lot of the business we conduct for our clients is confidential until it reaches the marketplace, Handle with Care has a policy of no conflict of interest.

“There are plenty of people around that have multiple companies on their books working against each other in the market. For us, personally, we like to keep this nice and tidy.

When we partner with our clients we become deeply entrenched in their business.”

Such is the level of respect and recognition Handle With Care has earned in the industry, it has never had to advertise and has only recently

planned to take its presence online. “We’ve found word of mouth very powerful and the phone rings a lot thanks to the referrals our existing clients provide our new clients.”

Supported in the business, primarily by his family, Simon says the entire team prioritises honesty and integrity and is passionate about innovation.

“A good business, that has a good place in the market,

“A good business, that has a good place in the market, needs to be ready for change. One of these changes is the need to recycle as much as possible and Handle With Care has a robust recycling program in place for paper, cardboard, plastic and metals.”

No man stands alone Well aware that no organisation stands alone, Handle With Care thanks all those it has working relationships with, including those on this page: PBT Trusted Freight Solutions, AA Smartfuel, and Castrol NZ. AT

needs to be ready for change. One of these changes is the need to recycle as much as possible and Handle With Care has a robust recycling program in place for paper, cardboard, plastic and metals.”

“This is something that has always been really important to us, that our clients are confident that - Owner Simon Carpenter their material is safe and secure at all times — this also ensures that none of our businesses, partners are competing with each other.

Handle With Care Ltd 10 Parkhead Place Albany North Shore City (09) 415-9200 info@hwcltd.co.nz www.hwcltd.co.nz — Advertising Feature

Handle With Care

Congratulations on 30 years!

www.castrol.com/nz

‘Congratulations Handle with Care on 30 years of business’

Thanks to Simon and all of the team at Handle With Care for providing a reliable, cost effective and personal distribution service to our nationwide retailer network.

AAsmartfuel.co.nz www.aucklandtoday.net.nz April/May 2018 | 25

Focus | DBJ Furniture

The art and craft of cabinet making In contrast to today’s trend toward pre-manufactured cabinetry, an Auckland company is keeping quality, workmanship and attention to detail well and truly alive.

Design, Build, Join (DBJ) works with quality materials such as solid timbers, glass, timber veneers, black steel and brass to create original, custom-made kitchens, bathrooms and other furniture.

“A lot of aspects of cabinet making are dying because there’s this rush to pre-manufactured product.

“On the cheaper end of the scale, it’s coming out of Asia, with more expensive product coming out of Europe.

“We have a team of 28 trade-certified staff in a company that has been running and servicing the New Zealand luxury market for 24 years.

“A good deal of our work is hand crafted and installed, so we’re really keeping the art of cabinet making alive,” says DBJ managing director Paul Walkinton.

They also run an apprenticeship program and bring through new cabinet makers every two years.

All their work is mocked up in the factory before going to site.

“Whatever your space or size we can help. There is no need for modular sizing or being limited to

“Whatever your space or size we can help. There is no need for modular sizing or being limited to certain finishes. Customisation means you get to bring your dreams to life.”

- Director Paul Walkinton

certain finishes. Customisation means you get to bring your dreams to life.

“I bought this business three years ago, and I have a great passion for customer service. So when you call us, we call back.

“We have run an extensive lean manufacturing program and have invested in new scheduling technology. This keeps us ahead of the game.

Thanks to their attention detail and good reputation in the construction industry, many of their customers are repeat ones.

They also cover the full spectrum of clients from architects, designers, building companies, and residential and commercial clients directly.

“We look to remove all areas of stress for them by being proactive rather than reactive in our approach.

“We also encourage improvements from within the workforce and the way we now deal with LED “It is all about getting the little details right and lighting is a great example of that,” Paul says. making sure we deliver on time and in full. We are in the solutions-based business not the DBJ sits in the luxury end of the market and blame game.” AT charges a small premium for the quality they offer.

DBJ Furniture Limited 4 Woodson Place “We represent value for money by getting the Glenfield design done properly, getting all the front end Auckland work done, signed off and ordered properly, so (09) 443 0296 that you don’t have problems down the line. design@dbj.co.nz “We also work very closely with builders and www.dbj.co.nz subcontractors on site – all these little details save money for the client.”

The DBJ process: 1. Contact us.

2. Discuss project brief.

3. Development and refinement of plan.

4. Site measures and inspection.

5. Manufacturing.

6. Ongoing liaison with design and construction professionals.

7. Installation.

8. Project sign off.

— Advertising Feature

‘Proud to support DBJ Furniture’

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Vivienne Couper – Bcom, CA, CPP Managing Director Email vivienne@accountantsoffice.co.nz 26 |April/May 2018 www.aucklandtoday.net.nz

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PO Box 37544, Parnell, Auckland 1151 www.accountantsoffice.co.nz

Focus | Institute of Certified NZ Bookkeepers

NZ bookkeepers join global organisation Exciting times are ahead for New Zealand’s hundreds of bookkeepers.

The organisation representing them, the NZ Bookkeepers Association Incorporated (NZBAI), has joined a global organisation with greater resources and support services for members.

In April the association is rebranding and changing its name to the Institute of Certified NZ Bookkeepers, as it becomes part of the Institute of Certified Bookkeepers (ICB), the largest bookkeeping institute in the world.

As part of the changes, the Institute of Certified NZ Bookkeepers will terminate its old and clunky website and launch a new, modern and interactive website with up to date technology behind it.

Not only will it be easier to use, but it places each individual member in control of their own marketing and promotion on the website.

NZ Bookkeepers Association vice president Lisa Martin, says the changes will bring the organisation into the modern era and give it a stronger and more influential voice in the financial services industries.

skills, expand their knowledge and bolster their professionalism,” Lisa says.

Members have been working towards this ever since they formed the NZ Bookkeepers Association in 2010.

The new website will have the same look and feel “Since then the association has been largely run as the global organisation. by a passionate team of volunteers dedicated “It will offer several interactive features that will to creating an association that fosters and make it easy to enrol and pay for membership promotes, education and high standards among and for courses, for instance, or to book members,” Lisa says. attendance at meetings and webinars, or to The organisation has built a strong relationship order special deals and discounted products and with The Career Academy, an award-winning services online.”

A code of ethics and a code of conduct for members approved by Inland Revenue will be prominently displayed to educate and remind members of the standards required of them as bookkeepers in New Zealand.

“At the heart of these changes is an ongoing commitment by our bookkeepers to develop their

education provider, which from 2014 has provided entry-level courses in bookkeeping.

Higher level and specialist bookkeeping courses for members have been added.

Enrolments have been growing each year as bookkeeping becomes a career of choice for many more people and bookkeepers become more recognised and valued for their major contributions to soundly-run businesses.

“Being part of a global organisation like ICB will give our members access to the latest trends and thinking around the roles and functions of bookkeeping and a super modern website with a wealth of information in its database.

“The organisation is hugely excited about the changes. They signify that the organisation is maturing and will contribute to it being a more effective voice for the hundreds of bookkeepers in New Zealand,” Lisa says. AT

“Being part of a global organisation like ICB will give our members access to the latest trends and thinking around the roles and functions of bookkeeping and a super modern website

Institute of Certified NZ Bookkeepers PO Box 51283 Tawa Wellington 5249 021 624 965 info@icbnzbai.org.nz

with a wealth of information

— Advertising Feature

in its database.”

- Vice president Lisa Martin

Staff at NZ Bookkeepers Association From left are: Jo Mankelow, treasurer Sue Inkersell, Angela Knight, Cliff Bowden, president Di Crawford-Errington, secretary Julie Russell, vice-president Lisa Martin, Greg Steed and Janine Gartner.

Proud member of the Institute of Certified NZ Bookkeepers

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Accounts on Call can provide M: 021626488 bookkeeping services and E: jacqui@accountsoncall. training to suit your needs. co.nz Call us today for a free quote! www.accountsoncall.co.nz

www.aucklandtoday.net.nz April/May 2018 | 27

Sports Grounds & Parks | Turftech

A foundation for success When attending a sports game, the beautiful presentation of the playing field might strike your subconscious, but very rarely do we stop to consider how much strategic planning and preparation goes into delivering this compelling canvas.

Turftech does. In fact, it has made sports field presentation its business. Established almost two decades ago by owner Rob Briscoe, the business originally concentrated its efforts towards the

specialism of golf courses before gradually diversifying to schools.

“Today we are recognised in the industry for our quality, partnering with schools to help deliver a

"We are not just people who come in and cut grass. Our business model is flexible; some of our school clients need support with permanent on-site staff and others require a mobile service.”

- Owner Rob Briscoe

strategic vision for their ‘green space’. We are not just people who come in and cut grass. Our business model is flexible; some of our school clients need support with permanent on-site staff and others require a mobile service.”

From school grounds contract maintenance to sports turf drainage installation, sports turf irrigation installation and sports turf construction and renovation, the business is rightly proud of is key strengths.

“YOUR BULK TRANSPORT SOLUTION” 6 & 8 wheeler tippers & truck and trailers P. 092963165 | M. 0272484166 | E. dean.stl@xtra.co.nz

WE SPECIALISE IN THE CARTAGE OF BULK AGGREGATES, ON & OFFSITE CARTAGE, DEMOLITION AND ALL ASPECTS OF BULK TIPPING.

15 x 6 wheelers, 9 x 8 wheelers and 20 x truck and trailers giving us the ability to cover all aspects of requirements.

All plant & equipment is maintained to a high level by our own team of mechanics and engineers

Skilled and highly experienced operators setting the standards our competitors strive to achieve.

WE ARE ABLE TO PROVIDE EXTREMELY COMPETITIVE RATES AND TO DELIVER A LEVEL OF SERVICE NOT ONLY TO FULFIL BUT TO SURPASS OUR CUSTOMERS’ EXPECTATIONS. 28 |April/May 2018 www.aucklandtoday.net.nz

Sports Grounds & Parks | Turftech Rob attributes these strengths to having highly skilled staff, specialist well maintained machinery and a flexible approach. “Quality equipment, quality people and a quality service — that’s us.”

It was the business’ reputation on all of these fronts that saw Turftech engaged for a significant project at Auckland Grammar School Rugby Fields — the home of two to three televised sports games a year.

“We had an existing relationship with the school, being responsible for the management of their fields, lawns and gardens. We were asked to work with them on a 3-5 year strategy for the main rugby and cricket fields.

“There are approximately 2,500 students using the fields on a regular basis, so we suggested a dual turf policy with couch and ryegrass. The idea is that when the harder wearing couch goes

dormant in the cooler months, the ryegrass starts to thrive. We then spray the ryegrass out in spring and let the couch grow back in for summer.”

Well aware that no organisation stands alone, Turftech thanks all those it has working relationships with, including those on this page: Specialised Transport and PGG Wrightson Turf.

The outcome is a stunning, all-weather turf that can be enjoyed year-round; a positive outcome that is typical of Turftech’s considerable expertise.

Turftech has completed successful projects in recent years at Remuera Golf Club, Waitemata Golf Club, Waikare Golf Club, Kings College, ACG Strathallan, Northcote College, Mt Roskill Grammar School and many other smaller schools. Most of these schools are proud to call Turftech a strategic partner in their grounds’ maintenance.

For the future, Rob says he will be focused on growing the business and the people in his business so he can enjoy a little time off.

“We will also be looking to grow our partnerships with schools and implement mutually beneficial relationships.” AT Turftech 161 Great South Road Otahuhu Auckland (09) 270 3367 info@turftech.co.nz www.turftech.co.nz — Advertising Feature

PGG Wrightson Turf are proud to work alongside Turftech supplying them with premium turf and environmental products. pggwrightsonturf.co.nz www.aucklandtoday.net.nz April/May 2018 | 29

Goods & Services | Ashworth and Taylor Sheetmetals

Twenty years of working magic with metals Performing the impossible with sheetmetal is what Ashworth and Taylor Sheetmetals is all about.

Father-son duo Bruce and Chris Taylor lead a team of expert tradesmen and engineers in their high-tech Otahuhu-based plant to find solutions for jobs often deemed too difficult by other sheetmetal manufacturers.

Unique and bespoke projects A significant part of Ashworth and Taylor’s workload involves unique and bespoke projects that offer significant challenges to most manufacturers.

“We took the bull by the horns, figured out a process and produced some examples that were approved by Audi Germany.

“Audi has its own architect that inspects each completed dealership, who deemed ours to be the best facades in the Southern Hemisphere.”

Other recent projects include manufacturing a stainless steel mould for making brandy snap baskets, a detailed mirror surround for a hotel chain, and a large steel green wall at Auckland International airport.

“When things get tough it’s common for people to come to us. We are known for our ability to perform the impossible to a high standard and on High-tech manufacturing plant With the latest high-end specialised machinery, time. That’s our specialty,” Bruce says.

Ashworth and Taylor can turn over jobs quickly The complex folded and perforated anodised with high accuracy in mixed-run quantities. aluminium facades installed at three Audi terminal “We have computer numerical control (CNC) dealerships across Australiasia are among automation which gives us the ability to take on a Ashworth and Taylor’s notable achievements.

SkyCity’s new entrance was built by Ashworth and Taylor.

“Within the industries we work in, we are known to be problem solvers. People turn up with a picture of what they want, but often they just have an idea of what they want to achieve.”

- Owner Bruce Taylor

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Goods & Services | Ashworth and Taylor Sheetmetals

wide range of work in any direction we choose,” Bruce says.

Ashworth and Taylor works with a variety of industries, including ‘clean industries’ such as food, health, cosmetics, pharmaceutical, dairy, fisheries and meat producers that require highgrade stainless steel surfaces.

Ashworth and Taylor has produced the complex facades for three Audi dealerships.

“Within the industries we work in, we are known to be problem solvers. People turn up with a picture of what they want, but often they just have an idea of what they want to achieve,” Bruce says.

Architectural manufacturing expertise

the various problems we are approached with, no built, but they know what they want them to look like,” Bruce says. matter how big or small.”

The company also has the capacity to expand its workload in every area of production.

Ashworth and Taylor Sheetmetals produces work for high-spec kitchen and bathroom fit outs driven by architectural concepts and drawings.

“We have the ability to approach each project intelligently and think outside the square to solve

“The architect does not necessarily have knowledge of how these components are to be

“Recently we completed Auckland SkyCity’s new entrance, which includes a large stainless steel drum above the revolving entry door with words cut into the profile.

“Producing a manufacturing design that suits the customer’s requirements is what we do better than most others are able to,” he says. AT

Ashworth and Taylor Sheetmetals Limited 14 Kaka Street Otahuhu Auckland “This was a job that other companies didn’t know (09) 276 3408 how to do. We saw what the architect wanted info@ashworthtaylor.co.nz www.ashworthtaylor.co.nz to achieve and came up with a methodology to — Advertising Feature complete it.

“Proud to support Ashworth & Taylor Sheetmetals Ltd.” Our primary focus is on supplying the trade industry with the best quality fittings at great prices whilst providing exceptional service.

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SHOP ONLINE USING YOUR TRADE ACCOUNT www.handrailfittings.co.nz PHONE 0800 426 372 www.aucklandtoday.net.nz April/May 2018 | 31

Goods & Services | Alpha Electrical

Complete electrical services Alpha Electrical Limited is a trusted name in West Auckland, providing high-quality electrical services to residential and commercial customers for the past 35 years.

Alpha Electrical, which is based in Muriwai Beach, is a family owned and operated business that provides a full electrical service

where customer satisfaction and quality of workmanship is the top priority.

“We are doing work that people want done properly,” Luke says.

The company was formed by Alf Nabarro and is now run by his son and director Luke Nabarro, who heads a small team of dedicated tradesmen.

“We do a lot of residential projects and work for local businesses. We do repairs and maintenance and help keep businesses running. We work for a lot of local builders in Muriwai and Waimauku.

Alpha Electrical concentrates on residential and commercial new builds, repairs and maintenance. Staff work primarily within 15 minutes’ drive of Muriwai, enjoying a loyal client base within the beach district.

“We stay away from new builds with the big housing companies because they are often cut-price and low quality. However, we frequently go in after they are built and fix them up or put in extra power points and lighting.”

Alpha Electrical can undertake the entire job, from designing your wiring plan to installing the lighting and electrical fixtures in your home or business.

Alpha Electrical’s residential, commercial and industrial work includes: • New construction design and wiring • Lighting fixtures serviced, repaired and installed • Security lighting • Hot water cylinder repairs • Ventilation systems, ceiling and extract fans • Septic system power and alarm hook-ups • Underground power for mains and garages • Metering alterations, relocations and checks • New power outlets and circuits • Underfloor heating installation • Maintenance • Outdoor lighting • Shop and office fit outs • Computer and communications cabling • Three-phase motors, machinery repairs and maintenance • Industrial lighting • Plant maintenance • New replacement or upgraded switchboards • Trenching and cable laying.

If you want the job done properly, call Alpha Electrical.

Get a feel for your home of the future Visit our Vision Studio Showroom in Auckland pdl.co.nz/showroom

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32 |April/May 2018 www.aucklandtoday.net.nz

Goods & Services | Alpha Electrical It can repair and maintain plant and machinery in industrial settings, offering an ongoing electrical preventive maintenance plan and callout service.

A name you can trust Luke says almost all of Alpha’s work is gained by word of mouth, with the majority of it coming from repeat customers.

“People know they can call us and we will be there because they have been working with us for so long. Some of the owners we have been working with for 35 years,” he says.

“My father started the company in 1983 and I was the first apprentice.”

Alpha Electrical is doing an increasing number of solar installations and won a major award in the 2015 Master Electricians’ Excellence

Goods & Services | Mangawhai Landscape Supplies

Awards for an energy-efficient smart house in Muriwai.

No man stands alone Well aware that no organisation stands alone, Alpha Electrical thanks all those it has working relationships with, including those on these pages: Switch Lighting, PDL, Bendall & Cant, Sels Electrical Services, and Smith & Partners lawyers. AT Alpha Electrical Limited 15 Coster Road Muriwai Beach West Auckland (09) 411 8188 0274 950 633 info@alphae.co.nz www.alphaelectrical.nz

A passion for landscaping — Advertising Feature

Timing, fate and a little TLC was the recipe that turned Mangawhai Landscape Supplies around.

When Julie Monaghan and Colin Paterson stumbled upon Mangawhai Landscape Supplies in 2015, it was an unpolished gem beaming with potential and it just so happened, on the day they visited needing river stones, the place was up for sale.

“If you believe in fate I think that’s what this was,” Julie says.

The timing was perfect, everything began falling into place and the family quickly grew fond of Mangawhai and everything it had to offer; Mangawhai Landscapes had to deliver something that lived up to the community’s reputation.

A fresh approach Sitting on three and a half acres of land, Mangawhai Landscapes was looking tired and undone.

Not only did they work with local landscapers who have designed and built displays to showcase a variety of products and their versatility, but they have asked and listened to what people in Mangawhai and the surrounding areas wanted and needed.

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Phone: 09 309 2040 www.bcca.co.nz

“When we first took it over, it had no heart or inspiration and was targeted more at trades people," says Julie. “We rarely saw anyone other than males coming in.”

Instilled with locals' suggestions, they have extensively expanded their product range to meet the needs of their clients, and have made sure to hold on to a few local favourites.

‘Supporting Alpha Electrical’

We’ve been working with West Auckland businesses andfamilies since 1988

Mangawhai Landscapes is now a wellstocked bulk-and-bag landscape supplies yard incorporating a garden center and stunning gift shop.

“In a small community, word of mouth is your best friend or your worst enemy. So creating an awesome experience for the customers when they come in — from how they’re greeted, how they’re interacted with during their visit, and if we’re delivering product to them, how they feel once we’ve been and gone — has been our key focus.”

Keeping on growing

“In three years we have significantly remodeled the yard with the goal of providing inspiration and ideas for customers and providing a wide range of products.”

Proud to support Alpha Electrical

“The organic compost was a draw card for many as it’s made purely from green waste and is renowned for growing things like mad; that has remained.”

Servicing Auckland for over 40 years

“We have been overwhelmed with how amazing the locals, trades people and bach owners have been as we have grown this business,” says Julie. “It’s thanks to their support and their referral to others that we have been able to successfully grow into where we are today.”

Next on the horizon is a brand new website which will offer a quick and easy way for customers to order products online, for pick up or delivery, as well as a lot more ‘how to’ information, and a way for the community to get involved in sharing some of their best practices.

In addition, Julie and Colin are launching ContainIt – Storage at the Heads. “This will provide storage in new shipping containers in varying sizes, fully fenced and secured with CCTV and gate code entry. Stage 2 will be boat storage and wash down; we hope to have this open in the next few months.”

It’s amazing what timing, fate and little TLC can achieve. AT

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Mangawhai Landscapes continuously updates their product range, introducing new products when demand requires it.

Managawhai Landscape Supplies 107 Mangawhai Heads Road Mangawhai (09) 4315445 julie@mangawhailandscapes.kiwi Follow @Mangawhailandscapes on Facebook and Instagram — Advertising Feature

www.aucklandtoday.net.nz April/May 2018 | 33

Goods & Services | SWP Interiors

The heart of the home True to the adage that small, humble beginnings can lead to great things, is the success story that is SWP Interiors Ltd. Located in Avondale, Auckland, the business’ founder and managing director Scott Payn, a master craftsman, has enjoyed considerable kudos in his design and build market despite the company’s relatively small size.

The vast portfolio he has built is all the more impressive and endearing in knowing how the business began.

design and build service that creates a high quality, bespoke product.”

It is evident that SWP’s clients appreciate this too, commissioning several high spec projects, one of which recently won the Registered Master Builders’ House of the Year Heart of the Home Kitchen Award.

“It was a huge, out of the blue surprise for us.

I knew that our strategic partner at Paragon Developments had won a gold award in the regionals for the home, which was significant for them given they had not entered awards before.

We also knew this automatically put them into the running for the National Awards, of which they received the Heart of the Home Kitchen Award 2017.”

“I started the business in 2005 and operated out of a humble kiwifruit orchard packing shed in Kumeu. The move to Rosebank Road in Avondale came two years ago and Leanne Harley, an NKBA One glance at the award-winning kitchen is enough to highlight exactly why it earned such a affiliated designer, joined the team at this point. respected award.

“We have progressively changed our platform on how we operate and we are happy at our current “This kitchen space is an entertainer’s dream.

It is contemporary in style yet very classic. All size; a team of seven. While there is room for growth, we love to be able to offer a personalised adjacent rooms link into the main kitchen hub.

A six-metre long granite benchtop island is the showpiece, it is grand and spectacular featuring a Titanium Gold granite benchtop and splashback, expertly crafted by Italian Stone.”

Dark stained solid oak panels have been soda blasted to further accentuate the crown cut oak.

Soft, light coloured fronts to the remainder of the kitchen and scullery, with matching lacquer and continuous negative details, give a great horizontal, linear feel.

Featuring the LEGRABOX drawer system from Blum, the team was able to continue the sleek lines and design with clearly defined shapes and especially high ease of use. LEGRABOX Orion Grey was selected alongside Prime Panels Anthracite Melamine for the internal part of the kitchen.

Blum LEGRABOX inner drawers enabled the creation of twin equal drawer fronts throughout while allowing for multiple drawers behind.

Tailored to match the Blum LEGRABOX drawers is the Blum AMBIA-LINE drawer storage range – an inner dividing system providing convenient storage solutions.

The main hub of the kitchen is the fully specified scullery with Miele oven tower, induction cooktop and power pack, a large butler’s sink, dishwasher and twin bins, which give the clients all they need to keep the main kitchen clear for guests.

The finishing touch to this amazing space is three pairs of 2.7-metre stained cedar doors SWP created to match the oak in the kitchen.

Describing the process as “very collaborative,” Payn and his team enjoyed the opportunity to work so closely with the homeowners.

Well aware that no organisation stands alone, SWP Interiors thanks all those it has working relationships with, including those on this page: Kitchen Things, Paragon Developments, Burns & Ferrall, and Hardware and Panel Supplies. AT SWP Interiors Ltd 553B Rosebank Road Avondale Auckland (09) 828 2755 www.swpinteriors.co.nz — Advertising Feature

Ph 021 761493 clint@paragondevelopments.co.nz

‘Gold Award Winning Builders’ Quality Residential Builders

Congratulations SWP Interiors

A sleek and stylish Blum drawer system. Image supplied courtesy of Blum.

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34 |April/May 2018 www.aucklandtoday.net.nz

Transport & Motoring | Hyper Drive

A simplified way to buy tyres An Auckland business is turning the age old tyre industry on its head, bringing in an Air BnB type model, to sell them throughout the country.

Managing director of Hyper Drive, Simon Furness says he and his team offer a unique tyre buying experience in New Zealand, as they’ve basically “internet-ised” the process.

“People haven’t really been able to buy tyres online, because it’s not a product you can do much with when you get them delivered to your house.

“So we’ve built a network of about 250 installers to have them fitted around the country,” Simon says.

People needing new tyres can enter the registration number of their vehicle into the Hyper Drive site. It will offer a range of tyre options and prices.

They can either have them delivered to their house, or choose the place, day and time to have them installed at a local garage.

“We take care of the whole process. We make sure the tyres are there for the day that you’ve chosen, and then you just turn up on the day and time that suits you.

“The tyres will be fitted onto your car for you and off you go.”

Hyper Drive’s Penrose Store where it stocks over 2,000 tyres.

The model allows them to be highly competitive and they charge a flat rate for installation across the country.

“It’s taken us about 18 months to build the installation network, because we’ve individually had to go see each store and sign them all up to a contract.

“They’ve passed our test for what we’ve wanted.

We’ve reached the point where we’re turning away installers now.”

stores in the country, but we don’t own any tyre stores — apart from two in Auckland.”

Simon’s team have sought to understand internet and e-commerce over the past 15 years. They’ve worked on making the process of buying tyres online as simple as possible.

Until now, he says, buying tyres has been very much a “smoke and mirrors kind of experience.

This has set them up as the largest chain of tyre stores in the country, he says.

“No one is prepared to put a price on the market, they would rather just quote you, kind of like you were getting a house painted.

“Air BnB claim they’re the largest hotel chain in the world, but they don’t own any motels. We’re sort of the same. We’re the largest chain of tyre

“If you were to do a Google search for tyres, there’s basically no one offering you a price online, apart from us.

No man stands alone Well aware no organisation stands alone, Hyper Drive thanks all those it has working relationships with, including those on these pages: The Bling Company, Yokohama, Achilles Radial, and Toyo Tires.

www.yokohama.co.nz | PROUD TO SUPPORT HYPER DRIVE

www.aucklandtoday.net.nz April/May 2018 | 35

Transport & Motoring | Hyper Drive “We’re really transparent about the pricing. After all, you wouldn’t look online for a TV and not see pricing - why should tyres be any different?”

Since launching their online service two years ago they’ve done more than 20,000 transactions.

“People haven’t really been able to buy tyres online, because it’s not a product you can do much with when you get them delivered to your house. So we’ve built a network of about 250 installers to have them fitted around the country.”

- Managing director Simon Furness Simon Furness and Hyper Drive team members.

“We’ve got the system down pat now, but we continue to develop and refine the processes.”

“So we can actually show about 100,000+ tyres on our site. That’s all live stock. You can basically guarantee that if a tyre’s on our website, it’s in stock.

Hyper Drive has invested heavily in digital marketing and website development. They’re also “It works to the point where we’re able to give about to launch the seventh version of a really good customer experience. Because their website. tyre buying is so diverse these days, there are To enable a smooth customer experience, they’ve thousands of sizes, makes and models and we built around 40 different application program offer pretty much every size, make and model interfaces (APIs) with their suppliers. that there is.

These have made it possible for Hyper Drive to see into their supplier’s warehouses nationwide and ensure stock is available.

“You could drive to a tyre stockist to get four tyres on your car and there’s less than a 50 percent chance they’ll have your tyres in stock.”

THE BLING COMPANY 0800 131 766 www.theblingcompany.co.nz 36 |April/May 2018 www.aucklandtoday.net.nz

PROUD TO SUPPORT

HYPER DRIVE

Transport & Motoring | Hyper Drive It took around 10 years of work to set up the API system that created a live connection between Hyper Drive and its suppliers.

They’re 100 percent New Zealand owned.

Simon’s brother Nick Furness runs the retail side of business and also is a company shareholder.

This involved building systems that integrated with all the different systems their suppliers were using, as well as managing data, “so it’s a massive part of the whole process”.

There are teams of web developers, admin people and tyre fitters, plus the other installers around the country, working for the company.

“It’s taken us time to get our suppliers to actually make sure that they are doing their little bit at the end to keep it up to date. We work very closely with all our suppliers. They’re an important part of our installer network.”

Simon first became interested in tyres when he left school and worked for Goodyear. “And I’ve always kind of had a passion to be working for myself.

“I’ve always been motivated by making a difference, and making the experience better Hyper Drive employs over 30 people in Auckland. for people.”

They also offer other automotive bolt on accessories such as roof racks, stereos and car A “relentless drive to keep improving what we’re doing” keeps him going. audio from their shop in Penrose.

The admin and call center team at the Penrose head office.

“The tyre market is a huge market in terms of consumer spend and size, and so we’re not even scratching the surface.

Hyper Drive supplies:

“We think we can make a massive difference to the tyre industry and change it quite significantly.

• Car alarms

“I guess we’re quite a disruptive player, like Uber has been for the taxi industry. You want to make sure you’re giving value for money, that it’s easy, that it’s transparent, and that’s what we’re all about.” AT

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www.aucklandtoday.net.nz April/May 2018 | 37

Property & Construction | New Zealand Concrete Contractors Association

The concrete industry advocates At a time when New Zealand’s construction industry is booming, the concrete sector is also stepping up a level to maintain high standards.

The New Zealand Master Concrete Placers Association is rebranding and has taken on the new name of the New Zealand Concrete Contractors Association.

It’s also welcoming more concrete industry trades into its group.

The association’s core ethos, which is to provide its members — companies who work with concrete — with leadership, advocacy, professional development and training, will stay the same.

Association president Brad Robertson says, “the new name better reflects the activities and scope of the work that our current members carry out.

“The new name better reflects the activities and scope of the work that our current members carry out.”

- President Brad Robertson

“Many are not only concrete placers but also offer concrete pumping, grinding, polishing, finishing, sawing and drilling services.

“This will enable all concrete contractors to access support services that will help them produce a consistently high standard of professional work.”

Founding association and current board member Martin Black, a 30-year veteran of the industry, says the association has played a hugely valuable role in providing support to its members.

Formed in 1998 to raise concrete placing standards in what was an industry of hundreds of small operators, the association has been tireless in advancing the interests of its members, says Martin.

“In addition to the business and technical material on offer, and the discounts with organisations “Another benefit of this change is that the such as Site Safe, one of the biggest benefits for association is now accessible to a wider group of me has been the networking opportunities,” tradespeople,” Brad says. he says.

NZCCA has broadened its membership base to enable all concrete contractors to access support services.

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CONGRATULATIONS TO THE NZCCA ON 20 YEARS OF SUPPORTING AND GUIDING THE CONCRETE INDUSTRY! Takapuna 09 486 3333 Wiri 09 277 7197 Kumeu 09 412 9456 Silverdale 09 426 9551 Panmure 09 570 8550 sales@atlasconcrete.co.nz www.atlasconcrete.co.nz

PROUD LONG-TIME ASSOCIATE MEMBER OF THE NZCCA 38 |April/May 2018 www.aucklandtoday.net.nz

Property & Construction | New Zealand Concrete Contractors Association “You are able to share concrete related ideas and solutions with your fellow contractors to the benefit of you and your customers.”

To become a member of the association, concrete contractors must show a high level of competency in concrete work, and adhere to a code of conduct.

“The association does not offer any guarantees on behalf of its members,” says Brad.

“As a variable product, comprised of naturally occurring materials, concrete has the potential to exhibit inconsistencies in terms of finish and colour.

“Members gain tremendous benefit from coming together to receive technical and business focused information, as well as to network and socialise. We are anticipating that this year’s event will be the best yet.”

- President Brad Robertson

NZCCA members are available nationwide to undertake commercial, as well as residential, concrete construction projects.

Prior to beginning the design and construction of a concrete driveway or path, an NZCCA member will discuss and clarify their client’s expectations.

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www.aucklandtoday.net.nz April/May 2018 | 39

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A properly designed concrete slab that will perform well under traffic must include products that provide proper load transfer and joint protection. Our products and systems are designed for these vital functions providing durable floors with spall free joints and greatly reduced random cracking. Danley™ also offers a complete range of pod and reinforcing mesh spacers required for fast and efficient construction of residential slabs of unparalleled quality and uniformed concrete cover.

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CONGRATULATIONS! to New Zealand Concrete Association on their 20th Anniversary......................

BRIM Construction Ltd bought Randell Partners Concrete Contractors in 2017 and is continuing the tradition of excellence in concrete work.

BRIM Construction Ltd bought Randell Partners Concrete Contractors with all their assets and employees. Randell Partners Concrete Contractors has been operating in Auckland as concrete contractors for over 27 years. They have very extensive experience and expertise in the driveway, concrete pavement and other concrete related construction.

Randell Partners Concrete Contractors has been in business for over 27 years, and as a member of the New Zealand Concrete Association have recieved enormous support over the years.

Over the yearsand now BRIM Construction Ltd will enjoy the same benefits. BRIMConstruction Ltd is proud to be associated with New Zealand Concrete Association.

Saten Ram, the Owner and Director of BRIM Construction Ltd has worked as a Civil Engineering Technician and a CADDraughtsman for over 20 years with Harrison Grierson Consultants, a multi disciplinary Consulting firm of Planners, Surveyors and Engineers.

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Property & Construction | New Zealand Concrete Contractors Association

focused information, as well as to network and socialise. We are anticipating that this year’s event will be the best yet.”

Promoting technical capability is a key imperative for the association, with regular good practice materials circulated to members. 2017 saw the achievement of a major milestone, with the release of their Code of Practice (CoP) for Concrete Placement of Domestic Driveways.

“However, members are encouraged to discuss all possible outcomes during the planning stage of a project, and are educated in good practice steps to reduce the likelihood of defects.”

Throughout 2018 the association will look to introduce a new brand across its suite of communications tools.

Although Brad is keen to point out that this will not distract from executing a wide-ranging work programme.

Whanganui, who will now have his BCITO tuition fees paid for by the association as he completes a National Certificate in Placing and Finishing.

Marking two decades of advocacy This year marks the 20th anniversary of the New Zealand Concrete Contractors Association, which will be celebrated at the annual conference held at the Novotel Rotorua Lakeside 17-18 August.

“Another benefit of this

“Our conferences always strike a nice balance between practical and social programmes,” Brad says.

change is that the association

“Members gain tremendous benefit from coming together to receive technical and business

is now accessible to a wider group of tradespeople.”

- President Brad Robertson

“The association remains committed to providing value,” he says. “Over the next 12 months we will look to meet our objectives across strategically important areas.

Proud to be serving the Concrete Industry in Northland with the solid backing of the NZ Concrete Contractors Assn.

The association’s inaugural scholarship was recently awarded to an apprentice from

The emergence of the New Zealand Concrete Contractors Association into a thriving construction sector is an exciting proposition.

"With an emphasis on increasing membership we will reach-out to all concrete industry trades, offering co-ordinated support with the aim of enhancing the profile and reputation of the trade," says Brad. AT

The NZCAA has over 60 members across the country specialising in: • Concrete placing • Concrete pumping • Concrete polishing and grinding.

New Zealand Concrete Contractors Association (NZCCA) PO Box 302486 North Harbour Auckland 0751 027 531 9940 office@nzconcretecontractors.org.nz www.nzconcretecontractors.org.nz — Advertising Feature

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“For instance, we are working with ready mixed concrete suppliers to ease the current supply issues in Auckland, which have proved frustrating for our members over recent months.

“Our relationship with the Building and Construction Industry Training Organisation (BCITO) is strong, with association representatives holding places on their concrete National Advisory Group.”

“This publication will go a long way in helping minimise residential concrete driveway defects.

We also have plans to draft a similar CoP for polishing and grinding concrete,” says Brad.

NZMCPA / NZCCA is celebrating its 20th anniversary in 2018

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www.aucklandtoday.net.nz April/May 2018 | 43

Property & Construction | Landmark Homes North Shore and Rodney

Where every home is a Landmark Clear and regular communication is the cornerstone of any relationship, and the relationship between building company and client is no different, Debbie Brett, co-owner of Landmark Homes North Shore and Rodney says.

“Building a strong relationship with our clients is as important as building the home itself.

“We work closely with our clients through every stage. This starts with an in-depth design brief to gain understanding of budget, key requirements, style of home and expectations.

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SPECIALISING IN ALL TYPES OF PLUMBING & DRAINAGE 44 |April/May 2018 www.aucklandtoday.net.nz

“Through every step of the building process it’s a collaborative effort, and that’s a key difference that sets us apart from others in our industry.”

Debbie says people thinking of building should consider the experience and values of potential building partners.

Property & Construction | Landmark Homes North Shore and Rodney “We work closely with

and it’s this experience that contributes to the delivery of an outstanding solution for its customers.

our clients through every stage. This starts with an in-depth design brief to gain understanding of budget,

During the years, the Landmark team has developed strong and trusted relationships with reliable suppliers and high calibre subcontractors, who take pride in their work and service.

Landmark Homes North Shore and Rodney offer a full design and build service.

key requirements, style of

The in-house design team has over 30 years’ experience in designing homes to suit specific needs and budgets.

home and expectations.”

– Co-owner Debbie Brett

Taking the time to investigate and review site conditions is an important first step in the process.

Landmark Homes North Shore and Rodney show home at 16 Tuatini Pl, Long Bay. Image by Fraser Newman Photography.

“For the Landmark team, the premise of ‘no broken promises’ is an important one, and we all work hard to ensure the building experience is absolutely seamless, stress free and without surprises.”

She says the team at Landmark Homes North Shore and Rodney has decades of experience

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Landmark Homes show home at 16 Tuatini Pl, Long Bay. Image by Fraser Newman Photography.

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www.aucklandtoday.net.nz April/May 2018 | 45

Property & Construction | Landmark Homes North Shore and Rodney Factors to be considered include wind protection, aspect of the sun and prevailing weather aspects, views, privacy requirements, landscaping and outdoor living potential.

The team will liaise with the local authority to ensure compliance with statutory requirements and gain the necessary approvals.

Throughout the construction process, your project manager will keep you informed and updated, with regular communication and on site meetings.

Landmark Homes North Shore and Rodney will manage the Code of Compliance process on behalf of their clients. All of their homes come with a Master Builders' 10 Year Guarantee, and a 12 month defects period. Independent quality control inspections also offer additional reassurance.

The Landmark team values teamwork, providing solutions and delivering excellent result for their clients.

Debbie co-owns Landmark Homes North Shore and Rodney with her husband Paul Brett.

Visit Landmark Homes’ show home

Paul and Debbie lead a team of professionals, who collectively bring a wealth of experience to the residential building industry.

16 Tuatini Place Long Bay Auckland Opening Hours: Saturday & Sunday from 12pm – 4pm, or by appointment.

Always proud to be a part of a Landmark Homes project

“We love to build homes that we can all be proud of,” Debbie says.

People wanting to view the standard of homes built by Landmark Homes North Shore and Rodney can see it for themselves at the show home at 16 Tuatini Place, Long Bay, Auckland.

And a new show home will soon be under construction at Scotts Point in Hobsonville.

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Landmark Homes North Shore and Rodney Building I 5 Orbit Drive Albany Auckland (09) 478 9924 debbie.brett@landmarkhomes.co.nz www.landmarkhomes.co.nz — Advertising Feature

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46 |April/May 2018 www.aucklandtoday.net.nz

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Property & Construction | Object Construction

Creating inspired spaces, inside and out Creating beautiful, unique homes that stand out has become a speciality of Auckland building company Object Construction.

The company has transformed countless houses, villas and character homes throughout Auckland and the North Shore, bringing their own creative flair and high level of workmanship to every job.

Owner Ben Adding says many of their clients contact them because they’ve seen their work on Facebook and like what they see.

“Younger people especially see our work on Facebook and know we’re not like other companies. Our work isn’t a sea of beige and cream, it’s inspirational and unique for each client.”

Object Construction often works in conjunction with interior design company, Miss Lolo, owned

by Ben’s wife Tamzyn.

Tamzyn loves colour and creating spaces that will inspire the client. “We spend most of our lives around the interiors we create,” she says. architect to council consent, right though the building process to compliance.

“We’re here to help them create interiors that inspire them, that bring out the best in them, and Ben has 15 years’ experience in the building where they can truly be themselves.” industry and still takes a hands-on approach to Ben says clients appreciate having a design every job. He is a Licensed Building Practitioner stylist and building company working as a team, (LBP) and a Registered Master Builder, and offers and that is another reason why the company full project management. stands out.

He heads a team of seven full-time tradesmen, Object Construction has been renovating, and uses subcontractors the company has extending and adding additions to high-end worked with for many years, tradesmen he homes throughout Auckland since 2010. Their knows work to the highest possible standard. work covers new home construction and major house alterations, through to simple kitchen and bathroom upgrades.

They will work with the clients, their architects and draughtspeople, and have contacts in all areas of development, from planning with the

Most of the clients come from word-of-mouth referral, or from people who have seen their work. As Ben says, when people want to judge a company, nothing is better advertising than actually seeing the work for themselves.

When people look at their Facebook page, or visit Miss Lolo’s website, they can see some of the beautiful spaces they have created.

continue to be passionate about creating homes that people love and that stand out from the crowd. AT

Ben says clients also appreciate the professionalism of the team, who all dress in the company uniform and drive the distinctive Object Construction vans.

Object Construction 021 423 643 ben@objectconstruction.co.nz

The company has a hire service for other companies and individuals undertaking construction and renovation work, which includes diggers and scaffolding.

Miss Lolo (09) 215 9501 021 106 9394 sales@misslolo.co.nz www.misslolo.co.nz

Ben and the team are proud of the homes they have transformed throughout Auckland, and

PROUD TO SUPPORT

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— Advertising Feature

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Call 021 415 747 trusty_stoppers@hotmail.co.nz 021 916 168 | info@damngoodtiling.co.nz www.damngoodtiling.co.nz

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Get in contact today to begin your next project!

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www.aucklandtoday.net.nz April/May 2018 | 47

Property & Construction | Tairua Marine

Your own slice of paradise Tairua Marine Limited is pleased to announce that stages one and two of The Marina Villas are completed, and the new boat shed style villas are available now.

The villas are located on the sand spit which is surrounded by the Tairua Marina. This is a gated community which has been 20 years in the making.

The marina facility planning first commenced in 1999 and after several commissioners, hearings, environment court and high court hearings, resource consents were granted for the new marina, allowing for the development of the marina precinct to proceed.

of a further six to eight villas, which will complete this development.

To date, the marina hub building has been completed, which houses the marina office, dive shop, boat brokerage and boat charter facilities.

The building also includes ablution and laundry facilities for the berth users.

There are a range of three and four bedroom villas, each with two to three bathrooms, open plan living and two car garaging. Each villa has a domestic lift and can cater for all ages.

Latterly, stages one and two of The Marina Villas have been completed. Six have been sold with a further six on the market. Stage three will consist

The villas are passively heated and cooled with the extensive use of ceiling fans throughout each unit.

The 20 villas in total have been designed to make the most of the north and west facing views across the sheltered Tairua Harbour.

Give your life a lift.

Contact Quinn Engineering “Specialists in domestic lifts” Quinn Engineering design, manufacture and install a range of lifts and other lifting devices for domestic and light and commercial applications throughout New Zealand. Manufactured using high quality materials, our lifts comply with all required building and safety regulations for domestic lifts.

Quinn Engineering enjoys building relationships with clients, architects, engineers, and builders during manufacture and install. We also provide ongoing inspection, service and a 12 month warranty.

Our company can provide you with a very economical option to accessing multiple floors. Our lifts may be installed internally or externally to your existing or new dwelling.

Through floor lifts • External lifts • Short rise lifts 48 |April/May 2018 www.aucklandtoday.net.nz

Contact us now for more information Phone: 07 867 6712 Web: quinnlifts.co.nz Email: lifts@quinn.co.nz

Property & Construction | Tairua Marine

The Marina Villas • Villas range in size from 229 square metres to 275 square metres, including decks • Villas currently range in price from $1.25 to about $1.75 million • While each villa has two car garaging, there are also 20 + car parks on site for the visitors and guests.

Thanks to the following businesses for their support: • Quinn Engineering • Tairua Electrical • Peninsula Concrete Pumping • Superior Scaffolds • Rick Turner Builders.

Every villa has three outdoor areas consisting of decks off each bedroom, and an outdoor patio and lawn area out the front of each villa overlooking the marina and harbour.

Bird and fish life are abundant in the area and the surf beach is awesome, as is the Tairua harbour. AT

The facility is managed by a body corporate and this helps set up the easy care, hassle-free experience. With no lawns to care for, external maintenance is all taken care of by the body corp.

Tairua Marine Limited PO Box 68530 Newton Auckland 1145 Laurie Flynn: 021 885 154 This makes for the perfect “lock and leave” Stephanie Watts: 021 522 937 situation. Should any internal maintenance issues Cath Wightman: 021 815 377 arise, those can all be looked after, if you wish, (09) 373 5750 by the body corporate management team. laurence@wattsgroup.co.nz www.tairuamarina.co.nz “From what was in our opinion a muddy, unsightly area on the edge of the Tairua Harbour, we have now been able to transform the area into a really beautiful marina facility, complete with New Zealand Sotheby's International Realty villas, restaurants, marina facilities, dive shop, Sharene Temple: 027 224 6045 boat brokers and charter operations,” Tairua Greg Dennerly: 021 042 0966 Marine Limited says. www.nzsothebysrealty.com — Advertising Feature “We, in our view, have created the perfect environment to love, play and enjoy, either as a permanent or holiday home.”

Tairua is a small town of approximately 1,500 permanent residents, which grows to about 8,000 people over Christmas and long weekends.

It has all the amenities: Four Square, gas station, doctors, ambulance, strip shops and sports club, meaning Tairua is a fully serviced town.

PCP Peninsula Concrete Pumping Ltd

Proud to support Watts & Hughes and the Tairua Marina Graham Mansell Ph: 0274 817 260 A/H: 07 866 2061

“ Don’t hump it Pump it”

Contact Graeme for all your electrical and air conditioning needs.

P: 07-864 9019 | M: 021-893 908 E: graeme@tairuaelectrical.co.nz

Rick Turner Builders 2011 LTD

Proud to support Watts & HughesTairua Marina call 0274 300 993

rickturner@ymail.com

Proud to support Watts & Hughes Construction For more details visit out website at www.superiorscaffolds.co.nz or contact Paul t. 09 274 8352 e. paul@superiorscaffolds.co.nz www.aucklandtoday.net.nz April/May 2018 | 49

Property & Construction | Dirtworks

Moving mountains made easy If you want to move mountains of earth and dispose of it fast, then Dirtworks is your one stop shop.

The west Auckland company is geared to tackle a diverse range of earthmoving and development projects.

Its impressive fleet of trucks and excavators are “We can streamline the process for you and primed and poised to meet your tight time frames make it easy,” Dirtworks project manager, Josiah and has several managed and owned fill tip sites Steiner, says. to take the waste.

“We have a team of highly experienced staff Dirtworks recently opened a new managed fill whose focus is doing the best job for our tip site in Waimauku, near Kumeu, which is the customers. And we have a reputation for company’s largest fill tip site to date with the delivering a great service.” capacity to take up to one million cubic metres.

The company has completed countless earthmoving projects and its strong growth and repeat business is proof of its unwavering commitment to meet clients’ needs. It’s expanded in 14 years from a one-man operation to 40 staff.

Dirtworks in operation.

50 |April/May 2018 www.aucklandtoday.net.nz

Dirtworks new Hino truck.

“We can bring an excavator to site, cart the earth away with our fleet of trucks and dispose of the material all year round at our own managed fill tip site.

“We are in control of these three steps which means we can give you confidence and certainty around meeting tight time frames,” Josiah says.

“And, we can save you time and money in not having to negotiate and co-ordinate three different contractors and contracts.”

Josiah is the first point of contact to discuss an earthmoving job with Dirtworks and only too happy to take your call.

Property & Construction | Dirtworks

Property & Construction | Viking Homes

“We can generally turn a bulk removal price around in two days,” he says.

a government-funded project for the NZ Transport Agency.

The company works with large civil construction companies and developers and is very familiar with the tendering process and the scheduling of work.

It is also clearing sites for developers and contractors on the high-profile Hobsonville housing development, a township development with several years to run. Several other housing and commercial subdivision and apartment projects fill its order book.

“We’ve built up a lot of trust with many large companies and developers because we are committed to doing our best for them.

“They appreciate how thoroughly and competently we complete projects. Project managers can ring us and know we can give them a price and get onto the job quickly if needed.”

Dirtworks is proud to have been heavily involved in the last few years in projects critical to the Auckland region’s development.

One of the company’s largest projects to date is its current work on the upgrade of State Highway 16 between Lincoln and Westgate,

If you want a great job at a competitive price for bulk fill removal and tipping you cannot go past Dirtworks. AT

Tailoring jobs to suit your needs Providing a full house lifting, propping and repiling service means Viking Homes can offer a complete service for rebuilds, renovations and new builds.

The company started the house lifting side of its service in Christchurch to help with the extensive building repairs needed following the devastating 2011 earthquake.

Dirtworks Ltd 8 Bristol Road Whenuapai Auckland (09) 476 0004 027 529 8015 (Josiah) www.dirtworks.co.nz

They now provide that service to clients throughout the Auckland region.

— Advertising Feature

The company has an engineered system for lifting houses using steel trusses, which enables them to lift the entire house off its foundations, rather than using traditional methods of pile stacks to prop different areas of the house.

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“It’s much more

Owner operators Reuben Turvey and Peter Stewart say Viking Homes is the only house lifting company in Auckland with this custom house lifting rig.

significantly safer than

The company can lift houses three metres off the ground to enable building underneath.

Reuben says if necessary they could engineer techniques to lift the building even higher.

Local, Reliable & Affordable Signwriters

They have completed new builds for clients throughout Auckland and the surrounding area, including spacious architecturallydesigned homes that demand a high-level of workmanship and expert finishing.

efficient, saving a lot of

“It also doesn’t put as much stress on the dwelling.”

Over 50 years experience

As the name suggests, Viking Homes also builds and renovates homes. The team includes qualified and experienced builders.

Lifting the entire house in one go gives a full, unobstructed working area under the home to complete the new foundations.

“It’s much more efficient, saving a lot of time and money, and is significantly safer than traditional methods,” Reuben says.

Dirtworks project manager Josiah Steiner.

propping service for other building and construction firms.

Auckland’s hill sections are no problem for Viking Homes, as they’ve lifted houses on some very steep inclines. They can also work on tight sections and can work as close as 400mm to the boundary.

While in Christchurch, most of the house lifting work undertaken by Viking Homes was for repair and repiling purposes; in Auckland it has been primarily so people can add an extra storey, garage, basement or other space underneath their existing home.

time and money, and is traditional methods.”

- Owner operator Reuben Turvey

Renovating existing properties is another major part of the work undertaken by Viking Homes, and they’ve turned countless older homes into beautiful, modern spaces.

This is sometimes completed in conjunction with their house lifting work or as a stand-alone service.

Reuben says because Viking Homes has several divisions it can offer a comprehensive service to its clients.

“We’re passionate about building and love the challenges that the industry presents.

“We tailor the job to suit the client and offer a full service in-house that no other building company in Auckland can.” AT

Viking Homes Ltd 021 150 3749 reuben@vikinghomes.co.nz Along with the ability to complete any additional accounts@vikinghomes.co.nz www.vikinghomes.co.nz building and renovation themselves, Viking — Advertising Feature Homes also provides the house lifting and

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www.aucklandtoday.net.nz April/May 2018 | 51

Property & Construction | Clough and Associates

Looking after our history What happens when a project site is thought to contain historic remains?

Clough and Associates is an Auckland firm specialising in helping construction companies and heritage building owners work through the consent process, and preserve findings for future generations.

Senior archaeologist Sarah Phear says protecting and preventing unauthorised destruction of historic heritage, including archaeological remains, is an important part of the consenting process.

“When an archaeological site is known or suspected to be present, an assessment must be made by an archaeologist, and mitigation measures put in place,” she says.

“An authority issued by Heritage New Zealand is required if a site is to be modified, and there may be historic heritage conditions in the resource consent issued.”

In 2016 Clough and Associates began an archaeological monitoring project for Cabra

Two earth ovens dating to Pre-European Maori settlement.

A large shell midden exposed during the development.

Development’s 65-residential lot subdivision at Deacon Point, Dinning Road, Riverhead.

Historic sites were known to be on the property before the development started. Shell middens relating to pre-European Maori settlement had been found, and it was also the site of the 19th century Deacon’s Inn.

Archaeologists Richard Shakles and Dave Carley excavating an earth oven.

‘Proudly supporting Clough & Associates’

“The land is located along the portage route from Riverhead to the Kaipara - via the KumeuKaipara River - which was used by Maori for many centuries, and it was expected that more archaeological sites would be found beneath the topsoil, and also remains of the Inn,” Sarah says.

Before the consents were issued, there were discussions between the developer, Heritage New Zealand, the Auckland Council, the project archaeologist, and Mana Whenua, with a focus on achieving the best heritage outcomes.

“At Dinning Road, this resulted in the protection of the largest shell midden on the point within a reserve.

Sections Selling Now

“Clough and Associates, and Cabra helped to develop measures to mitigate damage to the other middens, such as the design and construction of wooden boardwalks over the recorded midden sites, rather than concrete paths located through the middle, and planting native plants that will help to protect the middens from erosion,” Sarah says.

Once all the consents were in place, Clough and Associates’ archaeologists monitored the earthworks to investigate and record the archaeological remains exposed.

Features and artifacts dating to Maori seasonal activities – hunting trips, resource gathering and movement along the portage to and from the Kaipara – were exposed and recorded.

Little remained of Deacon’s Inn other than postholes showing the footprint of the building, but remains of what appeared to have been the Deacon family home were recorded. AT The Clough and Associates team has trained and worked in many countries, including: • Europe • Near East • North America • Asia • Pacific Islands.

They have researched: • Megalithic structures in Micronesia and Papua New Guinea • Ancient civilisations around the Mediterranean • Maori pa and settlements, • NZ Colonial-era prisons and redoubts • Historic farmhouses • 20th century heritage.

Clough and Associates Ltd 321 Forest Hill Rd Waiatarua Auckland (09) 814 1946 (027) 485 0059 heritage@clough.co.nz www.clough.co.nz — Advertising Feature

Proud to work with

Clough & Associates

Experts in offset printing, digital printing and letterpress embellishments

Contact: Will Stone 021 925 969 Email: will@cabra.co.nz 52 |April/May 2018 www.aucklandtoday.net.nz

Ph: (09) 834 6338 www.tassprint.co.nz 534 Te Atatu Rd Te Atatu Peninsula Auckland New Zealand

Property & Construction | Stump Busters

The stump busting specialists If there's something strange, In your neighbourhood, If there’s something weird, And it don't look good, Who you gonna call?

Stump Busters!

Stump Busters is proud of its reputation as the largest specialist stump grinding company in the Auckland area.

If a seamless business model was the judging criteria for good business, Stump Busters would reign supreme.

At any given time there are four full-time crews on the road tasked solely with stump grinding. Jobs are typically turned around within 24-48 hours.

“If it’s to do with a stump, we’ll handle it — from a single rose bush right through to landscaping projects, subdivisions, small forestry blocks and orchards.”

– Owner Dave Ruck

Stump Busters Auckland The North Island-based company was enlisted to 0800 728 782 undertake the stump grinding for the Rangiriri tree info@stumpbusters.co.nz grinding project, and has been known to abseil www.stumpbusters.co.nz cliffs to remove unsightly stumps.

Dave and his team also work alongside other major tree companies in Auckland who utilise Stump Busters’ services when they come across problems they can’t tackle on their own.

Adding another layer of credibility to its brand, Stump Busters is the exclusive New Zealand agency for the Alpine Magnum Stump Grinder, an “extraordinary portable machine” that can be carried through houses and even travel in elevators to reach the rooftop and upper floors.

The machine’s popularity has been instantaneous and although quite a few have now been sold in Auckland, Dave says his operators’ skill in working the machine is much higher than the skill level of most the other people out there using them, because his teams use them every day.

You might not expect stump grinding and tree removal to be an expensive process, particularly when the task can be completed as efficiently as it is through Stump Busters.

However the service is more than paid for by the enjoyment of having an environment that is unobtrusive from both an aesthetic and practical point of view.

• Tree stump removal • Stump section clearing • Small stump removal • Tree removal and chipping • Exclusive NZ agent selling the Alpine Magnum Stump Grinder.

— Advertising Feature

RGREE VE

CE UR O

Stump Busters possesses a full range of the highest-powered equipment on the market, enabling it to provide the following services:

• Storm fallen tree removal

CO RE

“The biggest reason people use Stump Busters is because we’re not just a tree company; at the end of the day, with the range of machinery

Given all this, Stump Busters has found itself tasked with projects unique in both scale and complexity.

Dave says Stump Busters is in fact remarkably competitive in the marketplace. This is reflected in its ‘Top 20 of businesses on TradeMe’ ranking – with more than 200 satisfied customers lodging positive feedback. AT

EPIC

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Because of their state of the art inventory of specialist equipment, the Stump Busters team are able to get to more places and do more jobs.

They are forever expanding their knowledge and expertise and applying this to customers’ requests.

“We guarantee our work and go back free of charge if the client isn’t satisfied, though we often go back to complete jobs done by other companies that people haven’t been happy with.”

“The biggest issue we have in the marketplace is that people think we’re expensive – we’ll give them potentially the best quote, but because we go in with more high-powered gear than anyone else has got, we do the job very quickly and to a higher standard.”

E

Dave has been in the tree care industry since 1984. He heads an “incredible team” of expert stump grinding machine operators, equipped with the highest powered stump grinders on the market. They are highly customer focused and make sure to go above and beyond the expectations of all clients.

we’ve got, we can put the right machine in to do the job and produce a better result, normally in a shorter period of time, because of the type of machinery we use – it’s higher horse power, bigger gear.

RE S

“If it’s to do with a stump, we’ll handle it — from a single rose bush right through to landscaping projects, subdivisions, small forestry blocks and orchards. Stump Busters have got the gear and the capability to do it once, and to do it well,” says owner Dave Ruck, who established the company in 2002.

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ENGINEERING

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1986 LIMITED

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TOP SOILS CRUSHED CONCRETE MULCH

Proud to support STUMP BUSTERS 171 Dominion Road, Papakura, Auckland Ph: 027 439 7710

YOUR LOCAL STUMP GRINDING SERVICE WE SERVICE THE GREATER AUCKLAND, HAMILTON AND THAMES AREA. Residential, Lifestyle and Commercial Stump Grinding

Call The Stump Grinding Specialists on 0800 728 782

Geoff Colville Ph: 09 274 5277 Mob: 027 4889 279 Email: epiceng@xtra.co.nz 28E Andromeda Cres.

East Tamaki, Auckand

“We highly recommend Stump busters - they worked quickly and efficiently, the job they did was excellent and the area was left immaculately tidy. We are very impressed with this team of skilled workers. Thanks team for the great job!“ eclipse112

Email: info@stumpbusters.co.nz | www.stumpbusters.co.nz www.aucklandtoday.net.nz April/May 2018 | 53

Property & Construction | Easiroll Roofing

Great outdoor space coverings Do you want to enjoy your outdoor deck and entertaining area all year round? Do you want expert advice on the options and prices for outdoor roofing products that suit your budget?

Then look no further than Easiroll Roofing in Albany, owned by Rodney Allison who’s had 20 years in this business.

Easiroll Roofing offers a wide choice and distributes and sells several brands of roofing products.

Rodney is an approachable specialist on roofing products and only too pleased to offer you advice. He doesn’t push any product, but has several options that can suit your circumstances and won’t break the bank.

One of these products is Easiroll - a fibreglass one-piece translucent roll ideal for covering spas, decks, barbecue areas, car ports and the like.

And now’s the perfect time, as the weather begins to cool, to transform your outdoor spaces into warm, comfortable and inviting areas you can use through all seasons.

Rodney says there are many options to suit all budgets and styles, from standard corrugated fibreglass in a roll with no joins, to popular polycarbonate sheets which includes the more expensive flat Acrylic sheeting that looks like glass but at a fraction of the price.

It is cut to your requirements, eliminating both wastage and the need for joins or overlaps.

The beauty of this product is that it’s easy to install, for even the most modest handyman, requiring a battery drill and a screwdriver. But if DIY is not your forte, then Easiroll will arrange instalment for you.

Easiroll Roofing also supplies polycarbonate roofing sheets with tints and different profiles and prices suited to most budgets. They are manufactured for severe weather conditions and offer almost 100 percent UV protection from the harsh sun in summer.

Glaze, Twinwall, and their newest product called EasyClick.

They are durable, fade-resistant and can be installed using aluminium frames or simple timber structures to support them. These are commonly used for canopies, awnings, porches, skylights, gazebos and outdoor areas.

Easiroll Roofing Ltd 40E William Pickering Drive Albany Auckland (09) 415 3647 0800 EASIROLL (0800 327 476) www.easiroll.co.nz

Some of the products look like glass but are much stronger, light-weight flat panels.

Brands include Crystalite, Clearvue, Custom • • • • • • •

Polycarbonate flat panels.

Easiroll Roofing can also complement your outdoor roofing with a range of outdoor plastic vertical ZipTrack blinds which allow you to fully enclose your patio, deck or pergola. AT

Easiroll Roofing thanks the following supporting businesses: Alsynite idDesign JMV Chartered Accountants.

— Advertising Feature

Topglass Fibreglass Roofing Laserlite Polycarbonate Roofing Acrylic Accessories Fire Group Ratings Vents and Hatches Insulation

Congratulations to Easiroll Roofing on 23 great years!

PH 07 850 5088 OR 0800 257 964 www.alsynite.co.nz

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PROUD TO SUPPORT AND WORK WITH RODNEY AND EASIROLL ROOFING

0800 327 476 40E William Pickering Drive Albany, Auckland

Ph 0275 599 290

JMV Chartered Accountants Phone: 09 478 5292 www.easiroll.co.nz

54 |April/May 2018 www.aucklandtoday.net.nz

info@iddesign.co.nz www.iddesign.co.nz

E-mail: info@jmv.co.nz Web: www.jmv.co.nz

Mail: PO Box 305 080, Triton Plaza, Auckland 0757

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So, as a local company servicing Aucklanders in the construction industry, we are committed to the safety of your staff.

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