Auckland Today Magazine 112

Issue 112 | May 2015

www.aucklandtoday.net.nz

Growing pains Michael Barnett on the challenges and opportunities ahead Overworked and overwhelmed?

Why ‘switching off’ works

To call or not to call The best way to get your message across

Keeping up with yesterday How to beat procrastination

How to be a better boss Being a great boss isn’t complicated, but it does require thought, patience and a bit of heart

Ten tips for doing business in Asia What you need to know to succeed in lucrative Asian markets

News | Initiatives | Interviews | Personalities | Success | Profiles | Finance | Property | Sustainability | Export | Transport | Retail | Solutions | ISSN 1173-1508

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Issue 112 May 2015

In this issue...

Auckland Today

Issue 112

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SALES & ADVERTISING Warren Wilks Akash Sandhu AJ Norton Mariska DuPreez Melissa Sinclair Clive Greenwood Seth Riley Tina Aiono Evelyn Grey

MEDIA CONSULTANTS

Viewpoints

News

In Business

6 The PM’s desk John Key outlines how his government is tackling Auckland’s overheated housing market head on

11 Winning the translation race With 27,000 international vendors in a sector worth US$36 billion, the global translation market is thriving, and Straker Translations is leading the Kiwi charge

20 Business development ChemWaste’s journey to becoming a leader in its field and complete water storage solutions from Tanksalot

6 Passing the baton in management Business consultant Kevin Vincent on why it’s critically important that we direct, lead and inspire the next generation of managers

11 Overworked and overwhelmed?

How ‘switching off’ increases long term productivity and motivation

6 Work safety change is coming EnableHR’s Imogene Lomax explains how the coming Health and Safety at Work Act changes will impact every business

8 Is cash tight?

Martz Witty talks about smartening up your cash management 8 What’s your sustainable growth rate?

Business coach Leigh Paulden on finding the optimum growth rate for your company 10 Rewards, do they still work?

Eugene De Villiers explains the difference between handing out discount cards and creating genuine brand loyalty

10 Events diary This is where you find out what’s on near you

Jonathon Taylor EDITOR Davina Richards JOURNALISTS Laura Baker Marie Sherry

27

Phone: (03) 961 5098 Fax: 0800 555 054 Email: editor@academy.net.nz

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www.magazinestoday.co.nz 4 May 2015 www.aucklandtoday.net.nz

36 Focus Celebrating success and recognising professional excellence at the New Zealand International Business Awards, Easy Freight, McMillan and Lockwood and Babbage Consultants 41 Initiatives The innovative manufacturing of PTL and how the Halberg Disability Sport Foundation helps people define themselves 45 Real estate First National Real Estate Manukau’s mission to find the right home for you

15 How to be a better boss Being a great boss isn’t complicated, but it does require thought, patience and a bit of heart

46 Exporting RPM International Tool & Die’s commitment to quality has led to solid global reputation

16 Ten tips for doing business in Asia What you need to know to succeed in lucrative Asian markets

48 Food Distribution The way Service Foods ensures produce is delivered fresh, each and every day

17 Been Seen Faces in all the right places

51 Transport & Motoring Redwood Panel and Paint, Motortech4x4, Auckland Truck Specialists and Onehunga Transport Engineering - the truck body specialists 55 Goods & Services Trampoline and Swing Factory, South Auckland Caravans and Motorhomes, PS Electrical and how Safe N Sound Electrical design systems to suit you 58 Healthcare The Kumeu Village Rest Home, Hospital and Dementia Care facility

Phone: (03) 961 5077 Fax: 0800 555 054 Email: production@academy.net.nz

ISSN 1173-1508(Print) | ISSN 2230-6168(Online)

14 Keeping up with yesterday How to beat the crippling disease that is procrastination

18

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Advertising feature articles are classified as advertising content and as such, information contained in them is subject to the Advertising Standards Authority Codes of Practice. Contents Copyright 2013 by A-Mark Publishing (NZ) Ltd. All rights reserved. No article or advertisement may be reproduced without written permission.

12 To call or not to call… that is the question Communication is the currency of the world – but what’s the best medium to get your message across?

18 Growing pains Michael Barnett shares valuable insight on what SMEs and large businesses can expect in the coming years and how to prepare for the challenges ahead

PRODUCTION Caroline Duke Carolynne Brown Sarah Betman Alyssa Watson Olivia O’Callaghan Jarred Shakespeare

35 Engineering How Jonassen Industrial Projects finds solutions for the toughest challenges

8 Returns could be harder to come by in 2015 Martin Fraser-Allen outlines economic themes that might make an impact in 2015

10 Getting your online forms right Website specialist Suzanne Carter outlines the common issues and mistakes made with online forms

NEWSROOM

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24 Property & Construction The Langdale Home Building Company, Allwin Steel Enterprises, Citywide Electrical, HarbourCity Building Group, Landmark Homes, Seating Services, Bella Homes, Watts & Hughes Construction, CTRL Space, Riteline Roofing, George Grant Engineering, Total Access, McMinn Plumbing and Hope Construction

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Viewpoints

The home front

By Rt Hon John Key, Prime Minister

It’s going to be another busy year as the National-led Government continues to work hard for New Zealanders.

One area we are concentrating our efforts on is housing, particularly increasing the supply of affordable housing for people to buy in high demand areas like Auckland. We are focused on helping more young New Zealanders and families into home ownership and encouraging the building of more affordable new homes.

That’s why we’ve introduced our $218 million HomeStart package, which began on April 1 this year. It will help about 90,000 lower and middle income first home buyers get the deposit together to get into their first house during the next five years.

The package is also aimed at increasing the supply of new housing, and encouraging companies to build affordable houses for first home buyers.

The supply of new housing, particularly in Auckland, is one of the biggest and most longstanding issues facing the Government. Previous governments have put this in the too-hard basket but we’re actually doing something about it.

We’re taking steps that will result in more houses being built, and more affordable homes in the market.

In addition to HomeStart, earlier this year Dr Nick Smith outlined significant changes to the Resource Management Act to improve the supply and affordability of housing. Already you can see signs that our approach is working.

Last year there was a 20 percent increase in building consents in Auckland on the previous year. This growth in construction is set to continue as our special housing areas under the Auckland Housing Accord accelerate land availability and consenting.

The Auckland Housing Accord provides for a target of 39,000 new dwellings and sections consented over three years to September 2016. We’ve made good progress with 11,060 new sections and dwellings achieved in the first year of the Accord.

In early February, we announced four more special housing areas in Auckland, which will generate fast-tracked homes in East Tamaki, Beach Haven, Three Kings and Woodhill.

In addition, we are working on freeing up more land supply, reducing building material costs, reining in infrastructure and compliance costs, and investing in sector skills and productivity.

The National-led Government is also committed to providing more social housing places to New Zealanders in need. Earlier this year, I announced our social housing reform programme that will see low income and vulnerable New Zealanders receiving housing support that better meets their needs.

6 May 2015 www.aucklandtoday.net.nz

Passing the baton in management Kevin Vincent is managing director of Vincent Consulting Limited www.vincentconsulting.co.nz

Management has always required people with high levels of competence and performance to competently carry out the duties and responsibilities of the role and secondly to lead others. At the end of the day the senior management leadership challenge is to add value and this can be achieved by building the confidence of those we lead.

It is critically important that we direct, lead and inspire the next generation of managers so as to ensure they have the skills to carry the flag in the future. The best new managers are continually being trained by their senior managers and peers and are teaching themselves to become better at their roles through learning and growth.

Many young managers today will readily understand and comprehend the ‘what’ and ‘why’ of management however, may struggle with having the confidence to put this knowledge in to practice.

This is a dilemma that many companies’ senior management teams face and the following suggestions may assist. It is only through experience can bring these new managers skills to life and be meaningful.

Here are some tips to assist you with your next managers.

Firstly, set meaningful objectives and goals. Goals should be S.M.A.R.T, (specific, measurable, achievable, relevant and timely). Goals will clarify the direction and what is expected to be accomplished. Goals should be linked to your strategic plan.

Practice modelling. Model the behaviours required by setting an example with your own behaviour. There is a theory called operant conditioning and this relates to a concept of consequence. The probability that a person performs in a certain way is a function of previous consequences. From this we can see that responses following desired behaviours will occur more and responses followed by undesirable consequence will be less. By modelling the correct and appropriate behaviours will lead to positive specific outcomes.

Be an encourager and motivator. Positively reinforce good behaviours. Examples of positive reinforcement are praise and recognition. By contrast, negative reinforcement is often seen as punishment.

Management is not an easy task and it is expected those in management positions can deliver on a number of skills or competencies. These include: organising, time management, problem solving, decision making, mentoring and motivation, goal setting, effective listening, conflict management, selfcontrol and communication.

Teach your new managers what behaviours are expected, your company values and ethics, how to manage risk and encourage their creativity and flexibility.

Work safety change is coming Imogene Lomax is the general manager of enableHR New Zealand, the online HR and health & safety admin tool. www.enablehr.co.nz

When was the last time you thought about safety at work, or even had a conversation about it?

It’s probably been a while, right? But you may have seen in the news that major changes are coming that will impact every business across the country. Changes that are long overdue.

It’s a sad fact that every year 75 workers die in our workplaces.

Another one in every 10 workers is harmed at work and around 600-900 individuals die from work-related illnesses.

To address these shocking numbers, all going to plan, the Health and Safety at Work Act will become law later this year.

The new law will impact all businesses of all types, large and small. It doesn’t matter whether you’re a builder, landlord, farmer, or retailer, a not-for-profit, school, or even a local council, the new law affects all businesses.

One of the biggest changes to get your head around is that you, as an owner, manager or director of a business will become more responsible for ensuring your workers are safe at work.

You’ll see the initials PCBU being bandied about. While PCBU stands for a “person conducting a business or undertaking,” guidance from Worksafe is that it refers to the company, or if self employed, the individual. The main duty of care for Health and Safety will be held by the PCBU. However, the new law introduces a new responsibility called due diligence duty on directors and officers of PCBUs. If you’re a business owner, manager or director, you’ll need to actively manage your organisation’s health and safety performance.

This means understanding the risks and hazards associated with your business and putting resources and processes in place to eliminate or minimise risks.

Of course, with the new law comes higher penalties. While the figures have yet to be set, for a simple breach you can expect up to $100,000 as an individual and up to $500,000 as a corporate. While reckless or intentional conduct that exposes your worker to serious harm can attract individual fines of up to $600,000, and up to $3 million for a corporate.

As I mentioned earlier, these new rules won’t become law until much later this year. Rather than waiting for them to come into force, there are a few things you can do now: Check you have an appropriate governance structure with the right people in place, who have the required authorisation and accountability.

Develop and implement a Safety Management System that includes a review of your WHS Policies, Procedures and Processes.

Implement a safety management reporting structure that gives you a documented view on: Safety risks within the business, how risks are controlled and how the controls mitigate the risk.

The Acacia Cove lifestyle We all hope our retirement years will be spent within a beautiful, safe community with plenty of activities to entertain us. For the lucky residents of Acacia Cove Village, they have all that and much more.

Acacia Cove Village in Wattle Downs, Manukau, offers residents the ultimate retirement lifestyle within close proximity to a wide range of services.

Village living has never been better than it is at Acacia Cove, with a planned environment that combines beautiful, spacious accommodation with security and independence.

The village offers all the benefits of traditional retirement village lifestyle, including less home and garden maintenance, additional security, access to a great range of facilities and neighbours of a similar age.

Acacia Cove Village was built 15 years ago and is flanked to the east by the Wattle Downs Golf and Country Club, and to the west by an estuary teaming with aquatic wildlife. Village manager Bruce Cullington says the village is independently owned and operated, with low-density housing on 25 acres.

outlook and spectacular sunsets. Residents feel part of the community and are welcome to invite friends to enjoy the centre. The bowling green, indoor pool and activities room all face the sun and the estuary for a beautiful outlook. And for those relaxed afternoons in the sun, the lounge and restaurant provide the perfect place to sit in the company of friends and neighbours.

of modern living. The gardens are fully maintained, with owners welcome to add their own personal touches to make their house a home.

Within the community centre there is also a gas fire, billiard table, gym, spa bath, hairdressing salon, nurse’s station, library and computers.

To ensure a high level of security is maintained at all times, security officers patrol the village at night, making it an ideal place to live for people who love to travel or visit relatives regularly.

A beautifully appointed meeting room forms the focal point for all activities, from the walking group to the garden club, and provides a place to gather before and after going over the road to the golf course.

Residents enjoy walking around the village’s green areas, enjoying safety from busy traffic and being among friends. “The village is on a peninsula, so it has a real country feel,” Bruce says.

“People who live here wish they’d moved here earlier. They have immense pride in showing their friends around.”

Beautiful Acacia Cove accommodation Acacia Cove Village contains 213 villas and 10 selfcontained apartments that offer independence, as well as the benefits of a vibrant and active community.

All homes have been architecturally designed with professional interior and exterior decoration.

Acacia Cove contains 223 homes, with a total of 312 people living in the village. Residents range in age from 58 to 98, with the average age at entry being 72.

Each single storey villa enjoys the privacy of its own courtyard area, while most have internal garaging with automatic opening doors. They provide spacious living areas and come with either one, two or three bedrooms.

The village offers residents a choice of 27 activities each week. Its focal point is the ‘Lodge’ community centre, which is positioned to maximise the tranquil

Apartments have either paved courtyards or spacious decks and have two or three bedrooms. All homes are warm, light and spacious, and feature all the comforts

Phone: (09) 268 8522

Bruce says dwellings within Acacia Cove Village receive a lot of inquiries and tend to sell quickly when they come on the market.

Bruce says while there are currently no villas or apartments available, he welcomes inquiries from people interested in living within the village in the future.

New care facility Acacia Cove Village residents will soon have the security of having a new residential care facility right over the road.

Bupa New Zealand Limited is building a care facility for the elderly opposite Acacia Cove, with village residents having priority on places within the resthome.

Bupa is an international healthcare group and is New Zealand’s leading residential care provider.

The company offers more than 57 care homes throughout the country. Bruce says the resthome is currently under construction and is due to open in September. It will offer Acacia Cove residents access to quality resthome care close by their village home.

Acacia Cove Village 131 Wattle Farm Road Wattle Downs Manukau T (09) 268 8522 E acacia@kirkdale.co.nz www.acaciacovevillage.co.nz

www.acaciacovevillage.co.nz

Viewpoints

Returns could be harder to come by in 2015 Martin Fraser-Allen, advisor at Craigs Investment Partners www.craigsip.com

There are a number of economic themes that we think will impact markets in 2015.

Economic growth is diverging, with the US leading the charge on the growth front. The UK looks stable, while Europe and Japan face low growth, high debt levels and risks of deflation.

China is moving into a more moderate period of growth in a six to seven percent range compared with the 10 percent plus growth rate of last decade.

Australia’s mining sector will continue to feel the brunt of this moderation, although a more sustainable growth rate in China will set the scene for much needed structural reforms. New Zealand is better placed than most with a stable government, falling unemployment, a strong construction sector and surging migration.

Inflation remains low and will probably fall even further, with lower oil prices likely to put further downward pressure on consumer prices during 2015. This should see the New Zealand’s OCR remain unchanged until sometime next year, while in Australia we could see some interest rate cuts needed to keep growth intact.

Currencies - The resurgent US dollar should continue to gain momentum, which should keep the NZ dollar on a steady downward trend against the greenback. To a lesser degree, we see a similar path for our currency against the British Pound.

But against the Euro and the Japanese Yen, the NZ dollar will probably rise even further from current levels. We could also see the NZ dollar remain strong against the Australian dollar.

Interest rates and fixed interest - Given the outlook for global growth and inflation, we don’t see the prospect for any rise in interest rates in 2015. However, the pipeline for new issues looks substantially better than it has for some time.

Equity markets - Heading into 2015, we see a backdrop of modest economic growth, persistently low inflation, lower interest rates than many economic forecasts suggest.

For Investment Advice please contact Martin Fraser Allen on 0800 272 442 or visit www.craigsip.com. Mark Lister is Head of Private Wealth Research at Craigs Investment Partners.

His disclosure statement is available free of charge under his profile on www.craigsip.com. This column is general in nature and should not be regarded as specific investment advice.

What’s your sustainable growth rate?

Is cash tight?

Leigh Paulden is a certified Gazelles consultant www.ssbg.co.nz

Cash is the oxygen that fuels growth. And, when you want to grow your business, how much money will that growth require?

Figuring that out is like searching for the Holy Grail. It can be determined but it will be influenced by many factors, both internal and external; political, economic, international, consumer trends among them. You will also no doubt be working in a competitive environment so you have to rise above the competition by adding value to your customers in a different way.

Then you need to look realistically at the level of attainable growth your company can maintain without running into problems. A business that grows too quickly may find it difficult to fund the growth. Alternatively, grow too slowly, or not at all, and you risk stagnating.

The key is finding the optimum growth rate for your business - this sustainable growth rate (SGR) is the maximum growth rate you can sustain without having to borrow money. To help understand what your SGR is - think about your breakeven point; the absolute minimum in sales you need to make in order to stay in business. Now look at the SGR as being the maximum sales you can handle without new financing and without exhausting your cash flow.

There are three components to establishing your SGR: Your cash conversion cycle (CCC); this being the time it takes a company to convert its investment in stock or assets into real cashflow.

The amount of cash required to fund each dollar of sales, including operating expenses and working capital.

The amount of cash generated by each dollar of sales.

The shorter your CCC, the easier it is to redirect this money, thus funding your growth internally. Getting your clients to pay faster might require an overhaul of your accounting systems, but managing your payments will be far more effective than heading to the bank.

The international lending landscape is volatile at best and it’s essential you understand your financial ability to fund your own growth rather than becoming heavily burdened with debt.

By Martz Witty, head of the Martz Group, aligning chartered accountancy with the creativity of business development. www.martz.co.nz

As business advisors, 2015 has seen a marked increase in the number of enquiries from clients (and from prospects) about what they’re doing wrong in respect of managing cash flow. It seems this year has seen an enormous increase in the stresses around cash flow.

So it begs the question, why is 2015 more stressful than other years? What has happened this year to make things even more exacerbated than usual?

So amplified has been the enquiry rate we went on a bit of an expedition to try and find the root cause. And what did we find? Well actually five eighths of nothing, other than cash seems tight the world over.

What this is highlighting is an even greater need for managers and business owners to carefully consider their business in light of its cash inflows and out flows. Greater leaning on banks or creditors is proving eminent and that isn’t really sustainable in the medium to long term.

It’s almost as though someone has changed the shape of the ball in game play… mid game! And that’s just how it is.

So where can the cash management be stepped up in your business? Well of course it starts with scheduling the regular expenses, the must pay ones. Like wages, rent, power, phone, tax, GST and so on. That’s easy enough. Best guessing when the money is coming in gets a little more difficult.

That said though when’s the last time you had your terms of trade reviewed professionally. Do you have a formal debtor’s collection procedure? Is someone in charge of managing them? Is relationship kept and healthy communication maintained. It’s more than just being the squeaky wheel – it’s about really understanding your debtor’s issues and then overlaying that understanding across your own needs and projections.

By doing this you will achieve a “no surprises” approach to cash management. Too many people mistake cash flow and profitability. Yes they are related, but more as cousins that direct siblings. Each has an impact on the other but both need to be planned, measured and managed independently. And there is no better time that right now. Today!

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Hours: Monday to Friday 9am - 5pm, Saturday 10am - 12pm Situated at Unit 3, 1 Bishop Dunn Place, Flat Bush, Auckland 8 May 2015 www.aucklandtoday.net.nz

Viewpoints/Events Diary

Rewards, do they still work?

Eugene De Villiers is the managing director of Extra Mile Company.

Eugene@extramilecompany.com

We all have so many loyalty cards in our wallets these days – but do they really cement your customer to your brand?

Many businesses have the mistaken view that a loyalty card, such as a coffee card, is a loyalty program. Let’s be clear here – it is not. It is a discount card. A loyalty program is instead one in which you are loyal to a brand and where no other brand will do.

The best example I can provide is of a young foster child we looked after who had arrived into our home with little clothing. We took him shoe shopping and, after asking him which of the runners he liked, he said he did not want any as they were not those of a well known brand he liked.

My point here is that when a child who has nothing would prefer to remain with nothing than own something from the ‘wrong’ brand, you know you have brand loyalty. In contrast, I do not even know the name of the company whose coffee card is in my wallet.

A discount card is not a shortcut to a loyalty program. To engage customers with your product or service, you need something that has a 360 degree impact in your organisation - whereby your staff, management, suppliers and customers are all involved in its success.

It is easy to determine whether you are offering a loyalty or discount program by answering this question: If someone offered the same product or service, but at a cheaper rate than yours, would your customers stay with you, or not?

As for the future of loyalty cards - I predict a huge shake up, where consumers start to express themselves about what is important to them and what they would like to receive in exchange for their loyalty.

Getting your online forms right Suzanne Carter is a specialist for website development company Limelight Online. www.limelightonline.co.nz

Sometimes the difference between winning new business or losing to a competitor comes down to how your online forms work – or don’t work.

If a potential new customer has a problem completing your online form whether it be an enquiry form, a registration form or a booking form or a form that is part of your ecommerce checkout process, then that user will abandon your site and go elsewhere with their business.

Why cause unnecessary frustration to your customers or potential customers? Here are some of the most common issues users come across when trying to complete a form.

Too many questions - Forms are not exciting to complete; they are a chore, so make that chore as painless as possible. Too many questions just get boring!

EVENTS DIARY What’s happening on the business and entertainment front WEDNESDAY, MAY 13 Management and Leadership Workshop Learn how to improve your leadership skills and run a successful team with the Business Training NZ Management and Leadership Workshop. Participants will learn to run successful teams, establish goals, give performance feedback and motivate staff.

To register, go to: www.biztrainers.co.nz

WEDNESDAY, MAY 20 Business Update The quarterly Chamber of Commerce market performance update will provide you with key information about the environment in which your business operates. It will highlight economic issues and opportunities that may impact your business.

To register, go to: www.aucklandchamber.co.nz

WEDNESDAY, MAY 20-21 Grow your Sales Skills for more Profit This two day interactive workshop will help you develop innovative sales strategies, a comprehensive understanding of consumer behaviour and a confident sales pitch, which combined will bring about sales success.

To register, go to: www.theicehouse.co.nz

Hard to answer questions - Give some help as to what information is being asked for by adding a tip/help tool next to the question.

MONDAY, MAY 25

Length of fields - Not providing enough space for an answer is a no-no. I often come across name fields that assume all users have short surnames.

Discover new trends and opportunities from industry experts, connect with industry leaders and participate in interactive discussions with market-leading businesses.

To purchase tickets, go to: sustainable.org.nz

Errors when submitting the form - The form has been completed but it just won’t send. There is nothing more frustrating than completing a lengthy form only for there to be a submission error. Regularly test all of your forms to make sure they work.

Error messages - We have all experienced an error message that says ‘You must fill out all of the required fields’ but you don’t know what fields they are referring to. Make it clear which fields are required/compulsory. Error messages should ideally show as soon as the error has occurred. Don’t wait for the user to complete the form and then advise of errors.

A lot of that will be translated into experiential loyalty, where the customer is rewarded by experiences that cannot be duplicated, and where you are made to feel as important as you really are to the organisation or service provider.

Success message - When forms are submitted it is important to provide an onscreen or email/text notification.

Image courtesy of Wayne Martin.

Why don’t you go to your website now and test those forms?

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News | Local moves

Winning the translation race In a sector where technology drives the industry, it was a startling lack of innovation that initially motivated Grant Straker to enter the translation business With 27,000 vendors around the world in a sector worth US$36 billion, the global translation market is thriving, with Straker Translations leading the way in New Zealand.

“A decade ago the larger players in the industry were slow to react to technological advances,” says Grant, founder and chief executive officer, from his office on Auckland’s North Shore.

“We were flat out selling our software directly to organisations who were undertaking their own translation projects, and I thought, ‘This is ridiculous, we should be offering our translation services directly, rather than distributing our technology to other companies’.”

Grant founded the business as a web content provider, developing tools in 2009 before pivoting to translations in 2011 as the revenue started to flow. However, the path to success has been anything but uniform.

A former paratrooper in the British Army – Kiwi Grant was serving in Berlin when the Wall fell in 1989, and a serious car crash in 1999 cut short plans to become a commercial pilot, before discovering that he had a natural aptitude for computer programming.

From gaming apps to large Chinese book projects – Grant estimates that his company translates around 4.4million words each month, with the USA, Australasia and Europe Straker’s biggest markets, and a client portfolio which includes Les Mills, Caterpillar and Fonterra.

The company now employs 50 people in Auckland, Barcelona, Washington state and Dublin and has a squadron of more than 5,000 translators at its disposal. Individual clients can ‘drop in’ on one of eight offices around the world for basic services such as certified translations for legal and immigration purposes, while multi-lingual web sites (which utilise Straker’s web translation proxy software by filtering and transforming content before returning it to another browser) and corporate brochure translations done online are popular with larger companies.

Grant estimates that Straker Translations is technically the fastest translation company in

the world. “The technology we have created is complex, but we make it very easy for our clients. As well as being fast, we centralise the whole translation process from beginning to the end.”

The company was recently named as one of New Zealand’s fastest growing companies in the Deloitte Fast 50 and there are plans to list Straker Translations on NZX’s new NXT market in 2015.

Grant suggests that the translation industry can help businesses everywhere. “Companies need to get their message across to new audiences in their own language to successfully trade across borders. If you can’t speak to the local market, you just aren’t going to be in business for long, and that’s where the translation industry can help.”

The company makes sales through new and repeat custom and Google AdWords, but uses an innovative pricing model to get an edge.

“Most translation companies base their pricing structure on word count multiplied by a per word rate, depending on the language pair,” he explains.

“We link the economic cost to the time it takes to complete the translation. We automate the

service as much as possible, which means the onus is on us to continually develop the technology to improve the efficiency and speed of our product.”

Grant has his own thoughts on the rumbling debate over whether New Zealand needs its own Silicon Valley, and where. “It shouldn’t really be about Auckland, Christchurch or Wellington. The whole of New Zealand is an innovation hub at present. It’s an exciting place to be a tech leader.”

Are you overworked and overwhelmed?

A 2013 study found that the average business leader is connected to their work 72 hours a week. There are only 168 hours in a week, so if the leader is spending 72 of them working and let’s say eight hours a day (56 hours a week) on sleeping, eating and bathing, that only leaves 40 hours a week to do everything else they need or want to do.

The new book, Overworked and Overwhelmed: The Mindfulness Alternative by Scott Eblin deals with our “do more with less” culture and the 24/7 smartphone addicted environment that leaves many people teetering on the brink of a caffeine addicted, sleep deprived, stressedout existence.

I was interested to read about an ongoing study at Google that is looking to determine the factors that make employees feel energized or de-energised. One of the big findings is that their workers fall into two groups:

31 percent are segmenters who work when they’re at work and ignore it when they’re away from work.

69 percent are integrators who are “always on” and check in on their work at any time, regardless of where they are.

Here’s what’s interesting. The integrators say they’re burned out, whereas the segmenters are able to remain energised by work.

By being “always on call and always working” we may be able to eek out some additional

productivity in the short term, but the impact of this way of life comes at the cost of our long term productivity and motivation, and can be devastating to our happiness and physical well being.

Hit the brakes We’ve all heard of the fight or flight response, but few of us have heard of the rest and digest response.

Think of fight or flight, which is controlled by your body’s sympathetic nervous system, as the gas pedal that helps you get things done – especially in crisis situations.

Think of rest and digest, which is controlled by your body’s parasympathetic nervous system, as the brakes which keep you from spinning out of control and crashing. Just like you’d never drive a car and only use the gas pedal, you shouldn’t live your life without using the brakes.

What if you are totally burned out?

Take a break. Give yourself a night, a day, or a weekend away from email and work. Better yet, take a whole week off and go somewhere so remote that you cannot be contacted or interrupted by work or emails.

After you’ve gotten a little rest and digest going, take some time for self-reflection by asking yourself two questions: What am I really trying to achieve? Who do I need to ‘be’ and how do I need to show up to do that?

The answers might surprise you, but will certainly help you reconnect with the deeper purpose of your work.

Stephen Lynch, chief operating officer of Global Operations at RESULTS.com Information kindly provided by RESULTS.com: www.results.com

www.aucklandtoday.net.nz May 2015 11

News | Tactics

To call or not to call… that is the question

By Davina Richards

Technology is a beautiful thing. It enables us to communicate to one another in a variety of ways, from text messaging, Skype, emails, to social networking and telephone calls. No matter where in the world we are we can obtain information fast, efficiently and instantly.

Communication is the currency of the world, so when our home life or working life depends on getting information on a daily basis to keep things moving forward, do we pick up the phone or write an email? Which is necessary and which is most successful?

Some of us dread receiving (or making) phone calls; just the sound of it rings through your entire body and can leave you in a sense of trepidation. Even a withheld number coming through can induce a sense of panic and questioning. Phone calls however, remain the quickest form of two-way communication, allowing the day go a lot smoother so you can get the job done faster.

Emails are another quick way of getting hold of information. Although when I say ‘quick’ I mean you can send a direct email in a flash, but getting a response back may take some time; hours, days, weeks, or not at all in some cases.

Here’s a run down of the advantages and disadvantages of emails vs. phone calls.

Email pros: • Fast communication • Does not put someone on the spot – who wants to be ambushed when they answer a phone call?

• It’s all on record. Working with email means you can search, review and refresh your memory at any point • No awkward silences or interruptions – email possesses this turn-taking nature which is great when you just want to get the information you need and avoid beating around the bush or awkwardness that can be found with phone calls • Flexible – emails mean you can take time to digest information, process a request, plan and get back to someone with a thoughtful response when you have the time • Considered courtesy before giving someone a call – in some cases it’s better to fire an email and then follow up with a phone call.

Email cons: • Emails are not necessarily dealt with straight away – they’re easy to send, but also easy to ignore • Impersonal – you don’t get to know someone on a personal level through email, although depending on the type of work that you do this can sometimes be irrelevant • The written word can be misunderstood and communication can be unclear – written communication is not always understandable.

Sometimes you find yourself spending 10 minutes simply trying to decipher someone’s email. It can also be easy to get the wrong end of the stick.

Phone call pros: • Fast – nothing’s faster than picking up the phone and talking directly to the person you need • Personal – phone calls allow personality to shine through and to get a sense of what someone is like. This can be valuable because it is an indicator as to whether you want to do business with them • You may receive more information and insights which may not be shared via email – phone calls allow spontaneous responses unlike a planned email script. You may get more than you bargained for.

“

Emails are another quick way of getting hold of information. Although when I say ‘quick’ I mean you can send a direct email in a flash, but getting a response back may take some time; hours, days, weeks, or not at all in some cases.

Phone call cons: • You can’t review a phone call at a later time – unless you have a recorder on your phone. It’s annoying when you ask yourself “Ok, what did we just talk about?” when you get off the phone • It’s difficult to assign time to receive or dispatch a phone call – having a busy schedule means you can’t always plan when exactly you need to make a phone call or when you’ll have the time to receive a phone call • Interrupts work flow – phone calls can distract you from the real tasks you need to complete. If possible, only answer to select calls which you know are going to be important • Bad connections, background noise and hard to understand accents all make for a bad phone call, which means communication is broken and potentially damaging to the work that needs to be done • Time wasting – sometimes you can’t get down to business without asking the other person how they are before addressing the reason for the call. Small talk is just another mission when you’re working on mission impossible

”

• You never know if the other person you’re calling is actually available to talk to you.

Meaning you either have to call them back at another time or get them to call you instead.

This can be frustrating and sometimes it can feel like any time is a bad time to talk • An arranged phone call is scheduled and therefore isn’t over until it’s done – you don’t feel like you can move on with your work until you’ve had that phone call. It hangs over your head until you can get it out of the way • A verbal agreement will have to be written down at some point – a phone call is all well and good when you’re closing a deal, but at the end of the day the deal will need to be written down and emailed to the other party.

Obviously there are ups and downs to both emails and phone calls, but understanding your tasks and working out which is more appropriate could save yourself time and in the long run be more successful.

For example, if you’re living in different time zones it’s probably best to opt for email, whereas time sensitive matters are best dealt with by phone.

If you don’t want to leave a virtual paper trail which reveals the contents of what should have been a private and/or personal conversation, a phone call is your best choice.

contact John Whitehead: aaaudio@orcon.net.nz

12 May 2015 www.aucklandtoday.net.nz

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News | Motivations

Keeping up with yesterday

By Davina Richards

We’ve all experienced procrastination at one point or another and we know how crippling it can be. We think we have all the time in the world, but in reality, we don’t.

For many, it seems as if procrastination has become a part of our lifestyle and it doesn’t just affect our working lives, but our personal lives too; going to the gym, going out to the supermarket (or generally just having to leave the house), tidying the house, making a phone call or even reaching out to someone.

Procrastination is a great way, if not the best way, of not getting anything done.

So why do we do it?

Putting it bluntly – we make excuses. It doesn’t matter how good your intentions are, or how much self-talking you do, putting things off until the last minute can be the bane of our daily lives.

You know that feeling of ‘I’m just not in the mood today’? Well, many of us experience this on a day to day basis, but I don’t see that presentation writing itself, do you? Lack of motivation or inspiration is just one of the things we sit around waiting to happen and, well, it just doesn’t happen.

Before you know it your deadline is tomorrow and all of a sudden waiting to be in the right frame of mind is not such a magical moment after all.

We’re also pretty good at convincing ourselves that the work won’t take as long to finish as it actually will. So we keep putting it off until the time comes when we actually have to start difficult tasks and you feel like you’ve aged 50 years.

Have you been assigned a task that you have absolutely no idea how to approach or don’t understand what needs to be done? Don’t worry, just throw it into the imaginary too hard basket and forget all about it.

Here, take this simple and unimportant task to help you pass the time and make yourself feel better about being useful. Sound familiar?

Sometimes the hardest tasks will be lucky to even get a glance.

And, for a minority of people, we simply just don’t want to do something. Or we don’t care. Or we play the blame game. Chronic procrastination is when we really do need to worry.

The impact of procrastination Some people think that the outcome of constant procrastination only affects them alone, but what you need to realise is that actually procrastination can impact others around you too.

People rely upon you to get a job done so that they can get on with theirs. If you can’t deliver, there’s growing resentment from others because they depend on you.

No one wants to be viewed as an incompetent, unreliable sloth. You can apply the same scenario with friends and family. In effect, social relationships are damaged because you’ve become a burden on others, and yourself in the long run.

Procrastination is also known to take its toll on our physical, mental, and emotional well being.

When we feel anxious we lose our ability to focus and stress builds up. Stress then leads to more stress and we’re stuck in this unhealthy cycle. In the end we have to fight this backlog of work and stress simultaneously.

Conquering procrastination Plan and prioritise – define your tasks and make a start on the most important, albeit maybe not the most exciting, tasks and move your way down the list to the less important ones. Force start yourself and get the bigger projects done and dusted so you can relax and enjoy the rest of your day. If it helps, draw three columns on a piece of paper and title them ‘urgent’, ‘important’, and ‘can wait’.

This helps you to visualise your workload and it breaks them down into doable chunks.

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Work in time blocks – spend half an hour focussing on your workload without looking at your phone (it would be better to turn your phone to silent), checking emails (unless it is work-related, and no, emails back and forth from colleagues at work doesn’t count), or talking to colleagues in the room. Once you’ve accomplished this, at the end of the half an hour take five minutes to relax and I guess, if you must, check Facebook, LinkedIn etc.

Set yourself a deadline, even if this means a deadline before the actual deadline. Imagine how good you’ll feel knowing you’re well ahead of schedule. Feel accomplished and celebrate your success.

Find yourself twiddling your thumbs? Don’t let boredom get the better of you. Ask your boss for more work to keep you challenged and on top of your game.

Sleep - an obvious one, but we don’t always listen to what we preach; get enough sleep so you won’t lose focus and get the best out of your working day. Feel confident and in control of what you’re doing and be positive about getting it done.

Go on, treat yourself – if you can establish a certain amount of workload and achieve them within a set time-frame, go ahead and get your coffee, gym or chocolate fix.

Mind games – if you’re struggling to make a start on a project, turn your thoughts to celebrating once you’ve finished your task.

For example, feel like giving up during a gym session? Imagine yourself tucking into a

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Embrace fear – fear is the thief of joy. Instead of pondering about whether or not you can do a job, get out of your comfort zone and shake off mental debates and give yourself a pep talk.

By doing this you’re still ahead of everyone who isn’t trying.

What they said “Procrastination is like a credit card: it’s a lot of fun until you get the bill.”

– Christopher Parker “I swing between procrastination and being really thorough so either way things aren’t getting done quickly.” – Freema Agyeman “Procrastination is the art of keeping up with yesterday.” – Don Marquis

Check out unstuck.com - a free app which helps us figure out why we’re procrastinating and gives us the tools to overcome it: www.unstuck. com/how-we-procrastinate.html

News | Learning

How to be a better boss

By Laura Baker

understand you better and the direction the company is heading in.

We all want to be better at what we do. Being a great boss isn’t complicated, but it does require thought, patience and a bit of heart.

Hold responsibility A business is only as good as its lowest performing employees. Rather than shifting the blame onto your team leaders for poor performing staff, take on the responsibility yourself. Your staff performance, whether it is good or bad, is the measure of your management skill.

There are many businesses out there run by less than great bosses and their management style brings the whole company down. You may even be one of these people yourself, but don’t dispair. No one intends to be a bad boss - they just don’t have the skills and knowledge to help propel themselves from mediocre to amazing.

The road to becoming a better boss begins with you. To understand how you can perform better you need to begin by examining and truthfully scrutinising your work. Once you have been honest with yourself, it’s time to put some of these tips into practise and you’ll be well on your well to becoming a better boss.

Face to face Taking time out of your normal schedule to meet and talk with your staff is crucial to becoming a better boss. Regular face to face time with staff is important to form a relationship with them.

Let them know you care about who they are and what they think by learning a bit about them and by giving them the chance to be heard directly from the top. Let employees know that management cares and they are not simply another cog in the wheel. If you don’t meet with them frequently they can feel like their job isn’t important.

Equal treatment Treat everyone equally; if individual employees are given special treatment and singled out as the ‘teacher’s pet’ other staff members will quickly feel resentful towards yourself and the particular employee. Management often doesn’t realise when they are giving someone special treatment so make a concise effort to treat everyone the same to avoid any nasty animosity.

Never stop learning Being the boss does not mean you know everything there is to know about the job.

So it is vital to stay open to learning whether it is informal learning through listening to colleagues or formal learning at business workshops.

Also offer the opportunity of education and training to your staff. This could mean sending them on courses or being the teacher yourself and imparting your own knowledge with them.

Set an example by allocating time for your own self development. If you are open to learning new concepts it will help others do the same.

“

The road to becoming a better boss begins with you.

To understand how you can perform better you need to begin by examining and truthfully scrutinising your work. Once you have been honest with yourself, it’s time to put some of these tips into practise and you’ll be well on your well to becoming a better boss.

”

Challenge your staff

Communication

Managers can forget to challenge their employees or fall into the trap of thinking they don’t want to be tested. But the truth is staff want new challenges, they want to learn new skills, explore different areas of their job and have the chance to progress to the next step in their career. If they feel their career path has stagnated they will begin to look elsewhere. So throw them a challenge and give your staff the opportunity to grow.

To be a good leader you must be a good communicator. Keep your staff in the loop by communicating with them on a weekly basis and keep dialogue flowing in both directions by actively searching out their feedback.

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Staff often have good ideas and solutions to work problems that management don’t think of. Share your thoughts, ideas, decisions and explain the reasoning behind your decisions. It helps your employees to

Praise your people Bosses who micromanage spend a majority of their time correcting staff for small irrelevant slip-ups in the hope it will increase production and eliminate errors. But (surprise, surprise) giving staff a harsh word about every little mistake is not the way to get the best performance out of them.

Instead keep your eyes open for staff members doing something right and praise them for it. By putting a positive spin on your staff interactions they will feel more motivated to do a good job.

Realistic expectations Expect of your staff only what you would realistically expect of yourself. When you are piling your staff up with work and deadlines ask yourself ‘would I be happy with this workload for myself?’ Then lead by example by putting the same expectations on yourself.

Let them know you are all in the same boat together as a team and everyone is pulling their weight.

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www.thermo.co.nz www.aucklandtoday.net.nz May 2015 15

News | Business tips

Ten tips for doing business in Asia New Zealand businesses still have a lot to learn if they want to succeed in lucrative Asian markets, according to Crowe Horwarth managing principal and current president of the Hong Kong New Zealand Business Association, Andrew Sayers.

Sayers, who leads the firm’s Asia Business team in New Zealand, says Kiwi companies have made big strides in recent years however, there was a lot of room for improvement.

“The Asian region is playing an increasingly important role in our economy, accounting for six of our current top 10 trading partners.

“There are still significant trade and investment opportunities that have yet to be explored but New Zealand businesses need to put greater effort into understanding and engaging with their Asian counterparts.

“Cultural and values differences continue to present challenges for doing business in

Asia, and can often be the tipping point when it comes to getting something off the ground locally or offshore. If done well, the benefits of improving business relationships between New Zealand and Asia are numerous, from job creation to joint ventures.”

5. Keep communicating via emails, telephone calls, WeChat and face to face meetings.

Most Asian investors will have forgotten you a year later after meeting but if general communication is consistently maintained you will become a familiar contact.

So here are Crowe Horwarth’s guidelines to fostering success business relationships in the region.

6. Do not expect to sign deals during the first visit. You’ve done well if you work out who the real boss is on the fifth visit and quite often he or she won’t be the one dressed in a suit with two assistants at their side.

1. Always partner with locals, don’t try to do everything yourself.

2. Get good advice from people who have done it before. Beware of so called ‘experts’ who say that they know everything and everyone but are as clueless as you about what locals are talking about. Adopt a proactive rather than reactive approach to doing business in Asia and you are sure to meet with success.

3. When it comes to business, Kiwis can often be transparent revealing too much upfront. As the saying goes, ‘play your cards close to your chest’ and don’t giveaway everything at once.

4. Asian business people will generally look to bargain with you. This approach is not a typical part of the Kiwi culture. Most New Zealanders will usually put their best deal on the table straight away which will often work against them.

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7. Ask for introductions. Remember that access to senior business people is 10 times harder to achieve in Asia than it is in New Zealand.

8. Focus on building deep connections with a small circle of contacts, rather than getting to know a large group of business people.

9. Be adaptable and open to changing your plans. Business in Asia is extremely fluid and very frustrating, as things will often not go your way. Keep in mind that the only constant is change. If you don’t like surprises, Asia may not be the business ground for you.

10. Go hard or go home! Asian workers typically don’t go to bed at 10 p.m. and neither should you, if you want to do business with them.

For further information email: andrew.sayers@crowehorwath.co.nz

Retraction In the last edition of Auckland Today an article on Sentinel Homes included a reference to Culley Plumbing, when it should have been Plumbing Xtra. We apologise for this error and any inconvenience it may have caused.

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The people, their faces and all the right places - Auckland

Birthday party for Paula at the Power Station.

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2 . Truda, the singer 3. Bridget and Jan 4. Ron, Anglea & Paula 5. Doug & Marilyn 6. Rossi & Paddy

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11. Kathleen & Lance 12. Bridget, Carmel & Rebecca 13. Dan & Letisha 14. Cabrielle (Power Station) 15. Gillian, Jennifer & Paula

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Polo at Clevedon 1. Polo player taking a shoot 2. Daniel & Sybelle 3. Polo players

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4. Francis and Annie 5. Stomping the divots 6. Kristy and Gavin 7. Chris, Jake, Sommer & Kim 8. Amanda & Luci

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www.aucklandtoday.net.nz May 2015 17

News | Cover story

Growing pains

By Laura Baker

Michael Barnett has held the role of chief executive of the Auckland Regional Chamber of Commerce and Industry since 1992. He has seen many people in similar roles come and go during this time, but 23 years on Michael still holds the position firmly.

From the small businesses that he has helped establish, the debates he has participated in and consequently affected change, to the industry sectors he has helped overcome struggles.

It is for this reason and many more, including the roles he plays as the chamber’s director, chairman of the Equal Employment Opportunities Trust, chairman of the Auckland Business Leaders’ Group and the recognition he received by the Queen in the 2011 New Year’s Honours with a NZ Order of Merit, that has earned him a respected and esteemed name in the New Zealand business sector.

The Auckland Chamber of Commerce is now looking abroad to fill the gigantic employee shortfall looming not too far off in the distant future.

He has had a successful career to date, but he doesn’t like to boast about his own wins. Rather he says his work is an ongoing accomplishment with hundreds of small wins the organisation achieves for local business every week.

18 May 2015 www.aucklandtoday.net.nz

These ‘small wins’ have made him an influential figurehead the business world looks to for guidance and advice. And now more than ever during Auckland’s period of extreme growth is his expertise and knowledge needed.

He takes a moment to share his perspective on the city’s current business climate. Plus he shares valuable insight into what SMEs and large businesses can expect to experience going forward in the coming years and how to prepare for the challenges ahead.

On the hunt

In November last year representatives from the chamber travelled to a job expo in Perth. The trip was apart of a wider objective to meet New Zealand expats and foreigners and recruit them into the Auckland job market.

The trip to Perth and others like it are in an effort to find skilled employees to fill the thousands of roles available in Auckland in the infrastructure, transport and building industries.

News | Cover story “Auckland has a wall of work arriving and an estimated 30,000 jobs will be created over the next few years in the construction and infrastructure sector alone,” Michael says.

It’s a wall of work that is already taking its toll on Auckland businesses with close to 40 percent of businesses reporting they are already having difficulty getting the right people with the right skills.

Jobs in demand include, but are not limited to, truck drivers, engineers, project managers, distribution, logistics, building installation and completion trades.

The job creation is being fuelled by the expanding city’s growth, at a rate unseen before. The construction projects leading to the employee demand include several large roading developments.

Michael says if you look at the three major roading projects on the cards; “The east/west connection - that’s a five year, $2.5 billion dollar project. The proposed city rail link is expected to cost several billion and is estimated to take six years, plus the third harbour crossing tunnel and again, this is a three billion dollar job which is expected to take a decade to complete.”

Michael says with these three projects alone an estimated 30,000 jobs will be created during the next five years. So in reality the chamber’s estimation of 30,000 vacancies is conservative.

“If not, it’s important to have a conversation about how you are going to build a team with the right skills to make sure that you can participate in the opportunities that are coming up in Auckland over the next decade.”

While it is essential for businesses to help themselves in order to beat this crisis, the chamber is all too well aware this is not a problem that is going away on its own. This is why it is taking proactive measures to draw skilled workers to the country.

The chamber is working with Immigration New Zealand to make ensure its policies will enable skilled people to easily move into the city. It also plans to continue exhibiting at international job fairs with several coming up in the United Kingdom over the next few months.

Business confidence Despite the employee deficiency, Auckland businesses appear to be very optimistic about the future. Sixty one percent of companies surveyed in the Chamber of Commerce’s February Business Confidence Survey expect their business situation will improve during the next six months - so what is driving this optimism?

This poses the question where are thousands of skilled workers going to come from?

Michael recommends businesses should approach the job vacancy crisis using three methods. He says in the first instance employers are likely going to have to depend on migrants coming into the country with the right skills to fill the immediate gap.

“If you work out how much fuel is sold in New Zealand every year and how much people have to spend each month, it’s significant.

Since about December of last year people have had about $200 million a month more spending power.”

Secondly firms will need to be willing to invest in and train their own people to create the right workforce for tomorrows demand. And lastly, young people coming through university looking forward at work opportunities should seriously consider a career in the infrastructure and engineering sectors, and equally employers should encourage young people to get into these areas by activity seeking them out and making opportunities available.

Some of that $200 million goes towards debt reduction, but most of it is spent and put back into the local economy. The Auckland and Canterbury environments have seen retail sales up around 10 percent since December.

“So for many businesses it’s not just the case of looking forward and saying wow there’s a good stream of work coming on. It’s really a time to stop and ask yourself ‘have I got the right team?’

Auckland has a wall of work arriving and an estimated 30,000 jobs will be created over the next few years in the construction and infrastructure sectors alone.

”

Michael says it is down to the fact there is confidence at all levels of the market right now, starting with the consumer which is spending more freely. Business confidence is also being drawn from low petrol prices, which have taken a notable drop since November.

He says petrol prices have a significant impact of the entire market because as the price of petrol declines, it means there is more money in the pocket of the consumer.

Team building

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Michael says the strong, widespread business confidence is justified with no end in sight for the city’s growth. Auckland’s major infrastructure and housing developments will lead the regions prosperity until at least 2025 he says.

“This pace of growth is unlike anything Auckland has experienced in the past and it’s something we can look at and know we are secure for the next decade.”

Housing repercussions

Long road ahead

While housing development isn’t an issue that falls directly under the chambers brief it is certainly an issue that demands the attention of all sectors due to its wide reaching effects.

The city is suffering from a $200 million per year infrastructure funding shortfall for all transport modes.

The demand for ten thousand new homes in the city every year for the next five years isn’t just an issue that will impact the construction industry and house hunters. Michael says the housing demand shouldn’t be under-estimated due to the repercussions it will undeniably have on Auckland’s entire economic future.

Auckland has got itself into this predicament because it has spent the past 40 years doing nothing to seriously address its roading and infrastructure need Michael says.

“We are now paying the price for local government’s stupid promises and its reluctance to invest. We need to make sure we don’t put the same burden of cost and problem onto our grandchildren. This means we don’t just need to play catch up for what we didn’t do yesterday, but we need to be building for the future.”

“The problem is big because it’s not just about the 10,000 new homes the city needs every year - which is a mammoth task we are not meeting. But it also has a flow on effect to the attractiveness and liveability of the city and Possible methods being considered to address makes it greatly more difficult for people moving this shortfall include congestion charges, to the region for work.” regional fuel tax, and tolls on the network.

“I think we should look at all possible methods But while the housing boom has some to raise the funds rather than just putting downfalls, Michael says it won’t constrain our lazy hands into the pockets of the people growth. Since its amalgamation into one city it has grown at the rate of adding a new Tauranga of Auckland.” to the Auckland region; this translates to a rate While there isn’t a clear solution put in place of growth of more than 100 additional people yet one thing is clear - it’s is going to be a long added to the city every day. road ahead.

While this significant growth has already taken a firm grip, Michael says Auckland’s policy makers tasked with addressing the issue are lagging behind.

“Auckland as a city has done a bad job in explaining how we are going to deal with the issue. They’ve looked at it in singular streams and said that we need more land or we need to build more compact vertical dwellings, but there is not going to be one solution - we need to look at all of the solutions together.”

A prosperous future While yes, there is a skilled employee shortfall on Auckland’s doorstep, it sure isn’t all doom and gloom. With some early preparation put in place to build the right workforce for tomorrow, businesses can avoid this stumbling block.

Michael says it is important for businesses to position themselves to reap the rewards of Auckland’s growth, those who do will enjoy an exciting, prosperous future. www.aucklandtoday.net.nz May 2015 19

Business Development | ChemWaste

Cleaning up What is the most important thing in the world? It is people, it is people, it is people.

Onehunga based business ChemWaste has been undergoing a quiet transformation during the past couple of years, paving the way to becoming a leader in hazardous waste treatment and management in the North Island.

And it’s the words of the famed Maori proverb that hint at the reasons behind its success.

ChemWaste Auckland manager, Daniel Allen came into the business in early 2013 with a vision to position the firm as leader in the size: hazardous 250mm W x 60mm H first priority, waste sector. The and the foundation for setting the firm on that journey, has been growing a good, stable team.

Like many businesses in the waste sector, ChemWaste had suffered from high staff turnover; in a team of 21, on average around one staff member was leaving a month.

Underinvestment in the facility by previous owners had further exacerbated the issue. And in a niché business that deals with potentially

Key to stemming the tide of employee departures was changing the mix of staff boosting the number of qualified chemists on board from three to seven, and getting those technical staff more operationally involved in the business.

“When I came on board there were the operations guys in the business who weren’t very technical and the chemist was always in the lab, and never on the site. So we built this technical team, got them all their forklift licences and spent time out in the yard training them,” explains Allen.

“Having a chemistry degree doesn’t necessarily make you an expert at managing hazardous waste, so the key thing for success in this industry is developing the combination of technical knowledge with those traditional manufacturing and operational skills.”

ChemWaste was the headline sponsor of the recent HSNO 2015 conference, where Allen was also a key speaker. The conference discussed issues related to the regulation, risk management and safe use of hazardous substances, and was part of the wider workplace health and safety conference, Safety 360.

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Hazardous spill emergency response

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Tucked down a backstreet in the Auckland suburb of Onehunga, ChemWaste collects, treats and disposes of all types of hazardous and nonhazardous wastes. Offering services in hazardous waste transport, treatment, disposal and emergency response services, it’s a division of New Zealand’s second largest waste management company, EnviroWaste. It’s also a niché business; ChemWaste is one of only two such facilities providing these kinds of services to the entire North Island.

high risk materials, the steady loss of that institutional knowledge was a particular problem, and was leading to a build-up of waste onsite as staff struggled to cope.

Allen says a focus on people was the key message of his address. “I can’t overemphasise how fundamentally important getting the people in the business is to making things work. You need to find good practical, technical people and once you get them keep them, and keep them happy.”

Once ChemWaste staff could see that positive changes were in train, says Allen, the wider team also began to realise the potential to seize the position as an industry leader. “As soon as they could see there was a way forward, and we created a vision for them, then the whole team really got on board with it and the change has been phenomenal.”

Staff turnover has drastically lowered to an average of around two employees a year, as has the amount of packaged waste held onsite,

•

E grantshew@fieldsigns.co.nz

which has reduced from more than 1,000 tonnes to less than 200 tonnes - and falling.

Incidences of waste forwarded on by the company not complying with landfill or trade waste regulations have also plummeted to zero. And rather than focussing solely on disposing of waste, there’s a growing understanding on site of other means of waste management including energy recovery, recycling and reuse, explains Allen. It’s the little things that count here; for example, all waste oil collected onsite is now recycled.

Reducing the amount of packaged waste stored on the Onehunga site has since freed up a huge amount of space - and that has opened the door to yet another transformational opportunity.

Traditionally all of ChemWaste’s operations have been conducted outdoors under the elements.

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Business Development | ChemWaste

However, with its owners - Hong Kong-based Cheung Kong Infrastructure - taking a long term view of the business, it’s been able to invest further in developing the site to bring its operations under cover to boost efficiencies and come in line with best practice.

Construction of two processing buildings began last August and when it’s doors open for business this May all of the processes that take place onsite will occur indoors. One large, main processing building will primarily handle bulk wastes - the high volume, low risk materials that come through the gates. Another smaller, chemical treatment building will process lower volume, higher risk wastes.

bringing such activities indoors requires careful management of odours or potentially toxic fumes. So there’s been significant investment in technology, particularly for air pollution control.

In the main processing building, where the primary pollution issue is odour, an activated carbon system with an airflow capacity of about 15,000 cubic metres per hour, has been installed to remove chemical smells.

ChemWaste staff asses and label hazardous waste drums

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The ChemWaste management team, from left: Michael Kindley (compliance manager), Grant Rumble (operations manager), Daniel Allen (Auckland manager) and Brendan Taunt (sales and administration manager)

harmful vapours - for example, from the likes of agricultural chemicals - as well as absorb any toxicants or odours.

Allen explains that one of the key efficiencies created by moving indoors comes from being able to more effectively separate its waste streams. The large processing building, for example, has a series of pairs of pits in its receiving bays, which a truck can back up to and first discharge liquid waste into one pit, then deposit the residual solids that have collected in the tanker in the adjacent pit, rather than being dropped off as an intermingled load. The pits are also grouped by waste streams for more effective waste treatment.

Given the higher-risk nature of the work done in its confines, the chemical treatment building has supplied airlines for those working inside, and fume hoods over workspaces that extract air at a rate of half a cubic metre per second.

An activated carbon system has also been installed in that facility, alongside a packed The shift inside brings a range of other benefits These aren’t just any old warehouses. Due to column wet scrubber. It’s a combination the nature of the materials the business handles, designed to chemically neutralise any potentially and efficiencies. For example, when operating

outside, waste onsite that was assigned to go to landfill would soak up water every time it rained - ultimately increasing the weight and volume of material the company was transferring to landfill.

The company is also taking advantage of its new roof space to harvest rainwater in two large tanks, which will then be used for dirtywater activities like washing down trucks.

One of the firm’s targets this year is to measure a reduction in its potable water use, so such features should help it achieve that aim, Allen says.

Crucial to the $4.5 million site development project has been the involvement of civil, structural and environmental consultancy Thorburn Consultants.

With over 35 years’ combined experience in the industry, we pride ourselves as experts in drainage maintenance, hydro excavation, drain unblocks, environmental spill containment, CCTV and waste water treatment systems.

Here at HydroVac, Health and Safety of our staff onsite is paramount. Our robust processes provide and help maintain a safe working environment. All our technicians and operators have First Aid certificates, are Site Safe, Confined Space and Height Safe trained, Hazard Spill certified and HydroVac maintains WSMP Secondary Level. We aim for zero harm when on a job however should an emergency arise at any time, our fully trained staff have exhaustive procedures to deal with any issues effectively.

HYDROVAC SERVICES • HYDRO-EXCAVATION

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SOUTH ISLAND OFFICE PO Box 76073, Northwood Christchurch 8548 Ph: 03 366 9187 or 0800 HYDROVAC Fax: 09 417 0113 www.aucklandtoday.net.nz May 2015 21

Business Development | ChemWaste

At A Glance | George Grant Engineering

“Getting the intricacies of the environmental controls required in the design right has been vital,” says Allen.

Excelling in structural steel

“Thorburn Consultants have been involved in this project from the start - from the concept development and design, through to putting us in touch with the right consultants and people at Auckland Council for our consents and with the construction company that we ultimately engaged, Ebert Construction.

George Grant Engineering has been in the structural steel market for almost 25 years and in that time has built a solid reputation for providing a quality product on time and within budget. The team at GGE are constantly striving to be the best, working hard to excel where it matters.

“In particular Thorburn’s senior consultant Andrew Steele and principal Tanya Wylie have been really integral to the whole process.”

“It’s taken a huge amount of work to get to this point, but part of our goal is continuous improvement. It’s really great to get to this point in the business, but we also still want to see how far we can continue to push ourselves as leaders in this area of hazardous waste management - and we’ve got the team now to do that.”

ChemWaste vacuum truck driver Allan Adams

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Seeing that original vision to become a leader in its field being backed up by substantial investment in developing the site has been a huge boost for the team, says Allen - but they’re also determined that progress is not stopping there.

GGE excels in all aspects of its business providing the following specialty services:

ChemWaste 19-21 Miami Parade Onehunga Auckland T 0800 246 978 E cwsalesak@envirowaste.co.nz www.chemwasteindustries.co.nz — Advertising Feature

• Estimating • Draughting • Fabrication • Surface protection • Erection.

GGE has invested heavily in reliable quality machinery in recent times with the addition of five new Access Machines along with new 30T and 70T Rough Terrain cranes to the site fleet.

with the company achieving the highest ACC Performance rating of Tertiary along with their certification to International Standards ISO:9001 and ISO:14001 for Quality and Environmental best practices.

George Grant Engineering Ltd 62 Hunua Road Papakura Auckland T (09) 295 0550 www.gge.co.nz

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GGE are well-known in the industry and are the preferred subcontractors for a lot of the main construction companies throughout New Zealand. Its systems for quality and health and safety are proven

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At A Glance | United Cleaning Services

Keeping it clean When you want your event, commercial or corporate building to shine, call the cleaning experts United Cleaning Services.

It has been making businesses shine across Auckland and Hamilton for more than 55 years.

United Cleaning Services managing director, Peter King says the New Zealand owned and operated company is extremely proud to play a huge role in keeping the country quite literally clean and green.

Thorburn Consultants (NZ) Ltd offers specialised structural, civil and environmental engineering services.

investment firms, medical centres, schools, government and council buildings, as well as small and medium business outlets in both regions.

It has earned itself a loyal customer base because of the excellent work and service it provides. To discover it for yourself give them a call or visit the website.

United Cleaning Services Ltd PO Box 738 Shortland Street Auckland 1140 The business is responsible for the upkeep of an T (09) 379 9693 extremely large and diverse number of buildings. E mariae@unitedcleaning.co.nz Its customer base comprises of some of New www.unitedcleaning.co.nz — Advertising Feature Zealand’s biggest brands and national property

We have a proven track record spanning over 40 years within New Zealand and overseas. We pride ourselves on our client focused, practical solutions.

Thorburns provided the structural, civil and hydraulic design of this new Envirowaste development.

We specialise in commercial, industrial and retail developments, power and water utility buildings, zoological and aquarium exhibits, swimming pools, parks and recreation facilities.

Located in Parnell, contact us on 09 309 5339 or email reception@thorburn.co.nz

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0800-55-5494 (0800-55-Kiwi) | chris@kmgroup.co.nz | www.kmgroup.co.nz 22 May 2015 www.aucklandtoday.net.nz

Business Development | Tanksalot

The complete water storage solution Your water tank should be something you never have to think about. Once installed, it should sit in the background and not need much attention.

It’s therefore important to choose a tank that fits perfectly into its surroundings, is the right size for your site and needs, and requires as little maintenance as possible.

Tanksalot has the solution to your water storage needs, offering custom-built corrugated style tanks designed for longevity and available in attractive Colourbond finishes.

Why harvest rainwater and stormwater?

Tanksalot was created by Clint and Vicki Niethe to help New Zealanders in both urban and rural areas harvest their stormwater and rainwater. They have more than 40 years’ experience in the plumbing and gas fitting industry.

Tanksalot has the solution to your water storage needs

Tanksalot’s range of durable, long lasting tanks includes: Slimline Tanks Tanksalot Slimline Tanks are available in popular colours and sizes up to 7,000 litres and are built for narrow thin spaces. They’re ideal for sitting between windows down the side of your house, while being narrow enough to ensure there is enough space to walk past. They are built using a rigid crossbracing system and won’t bulge or bow.

Garden beds

Stainless Steel 316 Marine Grade Tank Tanksalot’s Stainless Steel 316 Tanks are made from marine-grade 316 stainless steel.

They come with a 30 year warranty and are fitted with a screened strainer, mosquitoproof overflow and a 25mm outlet.

Tanksalot Round Tanks are a traditional corrugated round water tank manufactured with the deep corrugated profile and extra wide sheets to ensure a strong tank with minimal seams. They range in size from 500 litres up to 24,500 litres.

Tanksalot manufactures raised corrugated garden beds which provide a convenient and elegant solution to creating a new landscaping feature. They’re made from high strength steel, with an internal food-grade polymer lining for long life protection.

Round Tanks

Clint and Vicki say harvesting rainwater helps save New Zealand’s water resources through reusing water obtained directly from the environment. Harvesting stormwater can help reduce the volume and speed of the flow of water into the drainage system, reducing the amount of pollution reaching our waterways.

The Tanksalot team will help you reduce your water consumption and reliance on public services.

The Auckland Council is helping homeowners harvest their own rainwater through retrofitting a Tanksalot tank. The council will provide up to $5,000 financial assistance for the installation of your tank, with this cost added to your rates each July for up to nine years.

TAKE THAT NEXT STEP AND ADVERTISE! CONTACT US TODAY!

Contact us on: (09) 927 7632

The Tanksalot water storage solution Tanksalot makes custom-made corrugated style tanks and does not just offer a one-sizefits-all solution.

Its modern, steel tanks are high quality and renowned for their capacity, strength, sustainability and fire resistance. “We make tanks to measure; no space is too hard for us.

With plastic tanks they come in a set range of sizes,” Vicki says.

“Our products contain no BPA or UV stabilisers, which are becoming a known hazard in plastic tanks. Our tanks are lightweight and are a lot stronger than plastic.”

The Tanksalot team will work with you to ensure you buy the perfect tank for your space and needs.

Its tanks are fire resistant and come with a 20 year corrosion warranty and 10 year construction warranty, giving you a long lasting solution that you can rely on.

In addition, Tanksalot supplies Davey pumps and rainwater tanks systems to complement your new corrugated tank.

Tanksalot 14 F Flexman Place Silverdale T (09) 441 6443 M (027) 687 8210 Freephone 0508 SAVE H20 E info@tanksalot.co.nz www.tanksalot.co.nz

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Tanksalot will custom build your corrugated style tank to suit your need

Corban Revell Lawyers proudly supports local businesses and congratulate Tanksalot on their ingenuity.

133a Central Park Drive Waitakere City Auckland 0610 New Zealand

DX-DP 92558 PO Box 21-180 Waitakere City 0650 Auckland, New Zealand

Phone: +64 9 837 0550 Fax: +64 9 838 7187 Email: info@corbanrevell.co.nz www.aucklandtoday.net.nz May 2015 23

Property & Construction | Langdale Home Building Company

Building beautiful homes The Langdale Home Building Company offers a level of service that only a small company can, with customers able to deal exclusively with the business owner at every stage of the build process.

Langdale Homes builds beautiful homes on Auckland’s North Shore and Hibiscus Coast, focussing on new homes and high quality renovations and additions. It prides itself on building houses with design at heart and cost in mind.

Offering a personal service Owner Pete Ansell has established a trusted reputation for excellence as a new house builder, specialising in modern, contemporary home designs.

Pete will personally project manage your dream home or renovation from start to finish. By working closely with the client and communicating at every stage of the project, Pete and his team can ensure the final product is exactly as the client envisions.

“When a customer deals with me, they’re dealing with me all the time; they don’t get pushed from a sales woman to a site manager or project manager,” he says.

“We take great pride in providing a bespoke service to all our clients who want a truly individual home and expect the highest standards of craftsmanship, quality construction and personal service. We are very proud of the relationships we build

with our clients; in fact the majority of our building work comes through personal recommendation.”

Langdale Homes employs a team of registered and licensed tradesmen, who Pete has worked with for years. They live locally and are as committed to quality as he is.

Langdale Homes has an extensive portfolio of high quality homes and renovations. If customers want to build in a certain location, Pete will help them find the right site and put together a house and land package to suit their individual needs.

Langdale Homes offers the flexibility and freedom to choose the exact building specification that suits you, your family and your lifestyle.

The company will ensure your home is designed and built with every comfort in mind and will include features that will add the feeling of luxury to your every day living. Renovations and extensions are also a major focus for the company, which can design and build any alterations to your existing home.

Langdale Homes can complete your: • New home build • Alterations • Additions.

Langdale Home Building Company PO Box 308 085, Manly, 0952 T (09) 428 7124 M 021 0241 5033 E info@langdalehomes.co.nz www.langdalehomes.co.nz

— Advertising Feature

The company’s new homes are designed with each client’s requirements in mind, to suit the site, the sun and the demands of Kiwi families.

Pete can help clients work out exactly what they need and will work together with local home designers to offer a complete design and build service.

HIBISCUS HEATPUMPS & AIR CONDITIONING LTD

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Lifestyle Concepts enhancing the way you live

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35 Karepiro Drive, Whangaparaoa www.carters.co.nz Showrooms at 72 Apollo Dr, Albany & 10 Blackburn Rd, East Tamaki Ph: (09) 916 4695 E: sales@rylockauckland.co.nz W: www.rylock.co.nz

Proud suppliers to Langdale Homes 24 May 2015 www.aucklandtoday.net.nz

Contact us on: (09) 927 7632

Property & Construction | Allwin Steel

The benefits of building with steel Steel framing has been used in New Zealand for more than 50 years according to the National Association of Steel Framed Housing (NASH) and, with housing demand in Auckland tipped to need 400,000 new houses during the next 30 years, there is certainly plenty of scope for residential steel framing and componentry to increase even further.

“Steel allows for greater spans using a section size of much less depth, allowing designers to really push their designs to the limit,” Allwin Steel director Gareth Warner explains.

“Another big plus for using steel is that you don’t have the warping, twisting, bowing, splitting or movement etc that you have with timber. Steel tends to remain relatively straight.

Beams don’t slowly sag or bow over time as traditional timber beams often do.”

Allwin Steel Enterprises specialises in residential structural steelwork, but can comfortably manage larger commercial warehouse style buildings through to apartment blocks. It was established in 1992 by Gareth’s brother Damian Warner and father Dennis Warner when they saw a demand for fabrication structural steel beams in houses.

During his fitter welder apprenticeship, Damian became aware of the frustration the company he was working for was experiencing - having all these builders turning up on their doorstep asking them to fabricate beams for the houses they were building.

“They saw this as a disturbance to their normal line of work rather than something positive,” Gareth explains.

“Back then, other than the odd beam in the odd house, this was a very new idea and there were no companies specialising in this work. Very little information was provided by the architect or the engineer - basically the builder had a line drawn on his plan of where a beam needed to go and what size it needed to be.”

Denis had a building background and, together with Damian, came up with some suggestions and solutions for the builders. “Before they knew it they couldn’t keep up with the demand.

It wasn’t long before the North Park and Dannemora subdivisions were littered with Allwin Steel blue beams.”

A year or so later Gareth came on board.

“I had been working as a carpenter at the time. I knew nothing about steel, but my understanding of timber frame housing, along with my father’s turned out to be one of our strong points, because at an early stage we understood exactly what the builders we’re trying to achieve.

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“After some years of facing many challenges we found ourselves able to give some advice based on our experience and often provide solutions where no one had any.”

Most jobs are prefabricated at the East Tamaki workshop and arrive onsite ready to be placed into position, a little bit like a Meccano set. “This speeds up our time onsite and enables the builder to get on and use our steel sooner with us out of his way,” he adds.

“It also means that we can have his steel ready the same time as his timber frames, so that there is no delay having to wait to measure his frames before we can manufacture the steel.

“He can pretty much arrange to have his steel delivered for as soon as he has his frames stood straightened. We have site crews that can make any minor adjustments if any are needed, but we find this is not common.”

The company’s focus has been and continues to be building relationships with its customers. “A company philosophy has developed over the years that I feel that we can feel very proud of. The entire Allwin team has a natural tendency to really go out of their way to give our customers the best service they can, not because its company policy but because they want to,” Gareth says.

“I believe our success is down to a genuine desire to give our customers the best service that we possibly can and the understanding that any work we do represents our company and our philosophy.

“We take pride in the name we have built for ourselves over the years as a team, the staff we are privileged to have working with us and the fantastic team spirit that has developed over the years.”

Not just cranes. We also work together with our clients to develop the best possible material handling solution.

Reliable service that has stood the test of time.

Gareth and the entire Allwin Steel team is well aware that the professional working relationships the company’s formed during the years is also vitally important, and as such, extends thanks to all the businesses they’ve worked with, and to Plate Solutions, Metalcraft Roofing and On Call Cranes for their support on this page.

Allwin Steel 56 Cryers Road East Tamaki Auckland T (09) 274 0464 E sales@allwin.co.nz www.allwinsteel.co.nz

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www.oncallcranes.co.nz www.aucklandtoday.net.nz May 2015 25

Property & Construction | Citywide Electrical

Looking at a bright future A quarter of a century in business is an impressive milestone for any company.

It represents the ability to evolve with the times, to keep ahead of the competition and to stay at the top of one’s game.

Established in 1989 by Dave Lepper, City Wide Electrical provides all standard electrical services, specialising in data installations and servicing, as well as television and home automation installations, with a switchboards and controls design and build service provided

by Citywide Switchboards.

“We also carry out maintenance work,” electrical design engineer, Steve Nel explains.

“So we have a small team of people in dedicated

The services of Citywide Switchboards, a division of the electrical company which installs switchboards and automated control systems, are also being highly sought after offshore due to the company’s reputation.

Added to that, a key contributor to its success is the ability to add ‘value engineering’ to a project, whereby they are instrumental in effective co-ordination with the various consultants to ensure an effective conclusion, as well as a cost saving enhancement.

The main switchboard Te Kura Kaupapa Maori secondary school

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But for Citywide Electrical it’s even more of an accomplishment because not only does it represent all of the above, but it marks a period of sustained growth in both the North and South Island markets, as well as completed projects in Singapore, China, Australia, Northern Ireland, Chile etc. They are currently involved in projects in Thailand and Niue.

Electrical will continue to expand its base beyond the New Zealand borders. A lot of the projects undertaken are for, among others, new hi-tech schools, NZDF (Navy), Rural Broadband installations nationwide, electrical reticulation for HVAC and The Department of Corrections.

vehicles that provide that maintenance service for an ever changing kaleidoscope of customers.

“But our single biggest achievement would have to be the large number of industrial and commercial customers that stay with us because of the quality and reliability of workmanship, service and the hard work we put into meeting deadlines. I don’t believe we’ve ever missed a deadline and because of those factors, once we have a new customer, we tend to keep them.

“In a competitive market, that’s something to be extremely proud of.”

It’s this reliability, availability and the ability to meet the tightest of deadlines which sees Citywide Electrical called upon afterhours and for emergency work. When a motorist recently drove into a main feeder enclosure behind a large Harvey Norman store, it was Citywide Electrical the company called upon to solve the problem.

“They called and said ‘We have no power, do what you can to get the shop up and running’,” Steve says. “Due to the size of the store it wasn’t a matter of throwing in a couple of small generators.”

Managing director, Simon Coulam received the call and put together a response team to attend to the problem. One of the generators required fit into its own shipping container, while two additional generators weren’t much smaller.

“We had the store up and running again within four hours, so we were extremely pleased with ourselves,” Steve says.

“It’s an extremely competitive industry, but again our reliability and that availability really set us aside. The management team are always available and, as a result, can contact the right person for the job, or put together a team that can handle any emergency requirements.

Proud to support Citywide Electrical Proudly 100% New Zealand Owned and Operated...Since 1935 For all your Electrical, Lighting and Data Supplies.

Phone: 09 443 0905

“Even though there’s one boss, there’s a real team spirit here.”

The Auckland market will be a large focus for the company moving forward and, with a small team currently working in Thailand and completing a new school in Niue, Citywide

A recent project saw Citywide Switchboards install an automated system in a freezing plant in Tasmania. “This is a system designed not just to turn lights and power on and off, but to mechanise the whole system. At -30 degrees C, people could only enter the facility for short periods of time, the fully automation system means nobody has to enter at all.

“The team employed by Citywide are very loyal as it is a great company to work for. Staff turnover is very small with five two decade and 12 one decade employees. A minimum of eight apprentices are employed every year to ensure the quality and skills of electricians are kept at a high standard in New Zealand.”

Another contributing factor to its success is the social activities endorsed by management, e.g. cricket matches, touch rugby etc.

Citywide Electrical has also, at times, taken many of its key customers on trips to Bledisloe Cup games in Australia, the World Cup soccer in Brazil and trips to Hawaii and Dubai among others. In essence this allows all members of the team to relax and be with their customers on an equal footing.

Just as its crew perform a vital function, so do to the professional relationships forged in any business’ life. So Citywide would like to thank BDO accountants, Scott Electrical, Astrum Lighting and CodeBlue IT for their ongoing support.

Citywide Electrical Unit 1d 89 Ellice Road Glenfield Auckland T (09) 444 5300 www.citywideelectrical.co.nz — Advertising Feature

www.scottelectrical.co.nz

Ph:09 476 8388 Email:astrum@xtra.co.nz www.astrumlighting.co.nz Showroom 35b Constellation Drive Mairangi Bay

Specialists with LED Lighting / We offer FREE Lighting Design Service

PROUD TO SUPPORT

CITYWIDE ELECTRICAL 26 May 2015 www.aucklandtoday.net.nz

CodeBlue is proud to provide IT support to Citywide Electrical.

Contact details: CodeBlue North Shore | Ross Fisher – Branch Manager T: +64 9 970 5613 E: ross.fisher@codeblue.co.nz | codeblue.co.nz

Property & Construction | HabourCity Building Company

Homes specifically designed for you They say quality, like beauty, is subjective, but when it comes to building, quality really is black and white.

The HarbourCity Building Company brand was established in 1996 with a strong commitment to quality and this commitment is evident in every single one of the company’s completed homes.

“We have focussed specifically on construction activity in the Rodney area and close surrounds, and on not over reaching our capacity, to deliver on value and quality – both of which we strive hard to achieve a high standard, and consistency in all of the work we undertake,” co-director Karen Glenister explains.

“It is easier to control the quality when the building sites under control of the company are within a small geographical area, rather than spread across greater Auckland, or concentrated in the one area such, as is the case with multi-unit sites developments.”

HarbourCity Building Company is owned and managed by Ian Inglis, Jules Lee and Karen Glenister, who through their combined talents and history bring more than 75 years of construction experience to the table.

Importantly, the same core team of individuals work and manage the projects undertaken by the company today as when the brand was started, with a reliable and reputable team of suppliers and tradespeople at their call – many who have worked alongside the directors since inception.

As Registered Master Builders, HarbourCity Building Company can offer various warranties, and enter homes into the House of the year competition - last year winning a silver award in the under $350,000 category.

Focus is on value, quality and sound project management of the entire building process, from conception through to completion.

Emphasis is put on keeping to budget, schedule and working with clients to achieve or exceed their dreams.

The company predominantly builds on sites owned by its clients, but they are also known for its completed speculative home and land packages. “Every home we build is a one-off,” Karen says.

“We are not a group home building company with standard plans and house/land packages, and because of this when our clients come in to see us, they get to talk to the owners and people who will manage their project, all the way through.

“Our service is tailored to suit the complexity of the design and specification our clients’ desires and the budget that has been tabled.”

“HarbourCity Building Company’s approach HarbourCity Building Company builds residential is comprehensive, individual and specialised, and because we are a small niché building homes across most price ranges however, company, you will receive one-off attention at executive styled and architecturally designed all times from the people who own and manage homes make up the core business, with large the business.” renovations, recladding and light commercial work also undertaken by the company.

Allow HarbourCity Building Company to take Building a new home is an exciting and challenging undertaking and needs to be done under the experienced guidance of a professional project management team using a consistent team of qualified subcontractors for each and every trade.

It is also a long process with many decisions and many compliance issues to be addressed.

you through the design phase and then through the construction process and you will be assured of a top quality new home or building project that you are delighted with and proud to call your own.

“Whether the project is large or small, the one thing our projects usually have in common is that the buildings are individually designed to

suit their owners’ requirements and the land on which they will sit,” Karen says.

“Our standards and quality remain consistent across all projects.”

HarbourCity Building Company PO Box 582 Orewa Auckland T 0508 4 HCITY (42489) Office (09) 426 9304 E enquiries@hcity.co.nz www.hcity.co.nz — Advertising Feature

SER VIC ES LIMITED

Ph 579 6077

Proud to be associated with HarbourCity Building Company Free Expert Advise Quality Install Guaranteed Mob: 0274 949955 Email: insulate@xtra.co.nz

• New Builds • Residential • Commercial • Extractions

www.insulationservices.co.nz

Proud to support HarbourCity Building Company ph 09 443 8101 I fax 09 443 8103

131 Diana Drive, Glenfield I

email hillside@hbs.co.nz

S i l v e rdale

PROUD TO SUPPORT HARBOURCITY BUILDING COMPANY PROUD SUPPLIER OF HARBOURCITY BUILDING COMPANY Creating windows and doors to enhance your lifestyle.

Talk to our team about your next project.

Phone 479 2599 Auckland | 422 2020 Rodney, email quotes@elitews.co.nz or visit us at www.elitews.co.nz

• Lighting • Residential, Commercial & Industrial • New Houses, Alterations & Repairs • Automation, Air Conditioning • Security Systems Call us for a Free Design & Quote

Ph 09 426 3852 www.aucklandtoday.net.nz May 2015 27

Property & Construction | Landmark Homes

Homes made to meet Kiwi’s specific needs Not only do showhomes provide a glimpse at the possibilities, but they demonstrate the quality, attention to detail and capabilities of your builder.

Quix Auckland Ltd are available Auckland wide, from the Bombay Hills in the south through to the Mangawhai region in the north.

We undertake a varied array of projects, including new build, maintenance plumbing, gasfitting, drainage and roof repairs/replacement.

We also offer a full maintenance service of both domestic and commercial buildings.

Ph 09 479 7501 www.quixnz.com Unit 5, 4 Civil Place, Albany, Auckland

Nationwide building firm Landmark Homes’ Rodney and North Shore franchise not only has a showhome open for viewing by appointment in Omaha, but the company – established in 2009 – has a single level family home in Riverhead Point and a Long Bay property on a sloping sight set to open soon.

experience in challenging sites, and have developed expertise in this area.”

“Our franchise business is geographically located in the North Shore and extends to include the Rodney District, where there is a lot of sloping areas,” the firm’s Auckland franchise co-owner Debbie Brett explains.

Husband and wife team, Paul and Debbie Brett, are the names behind the North Shore and Rodney franchise of Landmark Homes.

While Paul brings a wealth of experience in the building industry to the Landmark Team, with many years of experience in the luxury home market, Debbie is equally as well equipped for her role in the administration side of the busy franchise, with a background in management and human resources.

“The Long Bay property enabled us to showcase our design and build capabilities on that type of site. We have had lots of

“Paul is a builder by trade with more than 30 years of experience,” Debbie explains. “So his main area of expertise is the practical side of

Our Services Proud to support Landmark Homes (North Shore / Rodney)

www.independentceramics.co.nz

- Maintenance of sewage - Site evaluation and TP58 design treatment systems reports - Upgrade of existing septic - Construction of septic systems tanks - Liaison with local and regional councils Proud to support Landmark Homes (North Shore / Rodney)

visit our website

www.septic.co.nz

PROUD SUPPORTERS OF LANDMARK HOMES Ph - 09 415 7102

28 May 2015 www.aucklandtoday.net.nz

bos@boselectrical.co.nz

PO Box 168, Waimauku, Auckland for more infomation contact us

Phone: 09 411 7337

Fax: 09 441 8592

Property & Construction | Landmark Homes construction. Paul’s sound technical knowledge of residential building really sets us apart in the industry.”

Real Fires is another key supplier. “They have a newly updated showroom in Glenfield and they’re open Saturdays which is very helpful for our clients,” Debbie says.

Whether you want design and build, ready to build or even remove and rebuild, the Rodney and North Shore franchise can help. “Our remove and rebuild is an increasingly popular option in the region,” she says.

“They have a wide range of gas and wood burning fires and they’ve been doing it many, many years. Jono and Brent in the showroom are very knowledgeable, and they’re very consultative, identifying the heating options which best suit a client’s needs.”

“There are a large number of homes in the North Shore which are getting tired and bare land is scarce. So we’re doing a large number of projects where we take the previous house away and start the build process from scratch on the remaining bare land.

Reflection Treatment Systems has been great for rural builds, when a client requires a septic system for dealing with waste water. “Again this is a very consultative client which ensures he identifies the best drainage needs for a project,” Debbie says.

“It’s another key area of expertise for us and we’re experienced at managing that entire process.”

Most of the company’s workload is design and build, so the Rodney firm has an in-house designer on staff, enabling Landmark Homes to accurately plan, in order to meet your budget. “We meet clients, find out their specific requirements and design to meet their budget,” Debbie explains.

“We then price the job, project manage and build, all utilising our highly experienced inhouse team.”

Integral construction components In the giant jigsaw puzzle that is construction there can be as many as 20-40 suppliers and subcontractors involved. “We’re only as good as the weakest link,” Debbie explains.

“We’re extremely reliant on them coming to the party. We’re the ones fronting to the clients guaranteeing to be finished on time so it’s

extremely important to have suppliers with the same values as us.

“I would absolutely say that our current suppliers tick all those boxes.”

With the increasingly technological aspect of modern life, electrical componentry makes up a key part of a home. Bos Electrical continues to play an important role in Landmark Homes’ properties, with unrivalled after-sale support.

“They’re extremely helpful and knowledgeable.

Often if a client has a tile in mind but we don’t see it in the samples, we can give the owner a call, explain what we’re after and he might say yes, we have something on the way from Italy, it will be here in three weeks.”

Window joinery is an important part of any building project. Once the frames are up, Vantage Aluminium North Shore does a window walkthrough, meeting clients onsite and discussing every window to ensure it is suitable They’re extremely accommodating when it comes to making changes to the electrical plans for the clients’ needs. and providing technical instruction on electrical “Quite often it’s happened onsite where Sean componentry such as programming alarms and will notice that perhaps it doesn’t suit to have setting up sound systems, Debbie says. sash open on a particular side because of a walkway underneath. This additional service Independent Ceramics provides Landmark Homes with a wide range of tile samples for the has allowed a lot of very practical improvements to be made and ensures a great end result for company’s selection room. “They also have a our clients.” showroom our clients can visit,” Debbie says.

“We can call John with any questions and he has the experience and technical knowledge to design a cost effective system that will do the job and meet council requirements.”

Another company in the mix is the Quix network – delivering a hand-picked selection of New Zealand’s most experienced and highly regarded plumbing businesses. All plumbing services in the Quix network meet quality service standards and adhere to industry best practices.

Landmark Homes North Shore, Rodney Unit 4, Level 2 5 Orbit Drive Albany T (09) 478 9924 M 027 493 8982 E debbie.brett@landmarkhomes.co.nz www.landmarkhomes.co.nz — Advertising Feature

Warm your home with a fire from Real Fires

SHOWROOM Cnr Archers & Poland Roads, Glenfield, Auckland

realfires.co.nz

• 09 444 7331

www.aucklandtoday.net.nz May 2015 29

Property & Construction | Watts & Hughes Construction

Property & Construction | Seating Services

Forging a reputation for excellence

Seating and stages for any scene

Auckland is experiencing a massive building boom right now, likely the biggest in its history. But who is responsible for constructing the thousands of buildings in demand?

Having installed seating at University of Auckland, the Auckland Civic Theatre and Eden Park Stadium, the spotlight on seating solutions has never been so hot.

Watts & Hughes Construction Ltd is one of the trusted and experienced construction companies in the region which is taking on the load.

Show of appreciation Running a successful company is a part of a wider effort with key business partners.

Watts & Hughes Construction would like to express its thanks for the support and ongoing commitment from Groundfix and Concretec New Zealand.

The company is playing a major role in constructing the ever-expanding city with around 30 construction projects on the go at any time throughout the region and across a broad range of construction sectors.

If you are facing a build during this busy time Watts & Hughes are the professionals to call on.

The team, which includes contract managers, estimators, quantity surveyors, project managers and site managers, can work with you throughout the entire building process.

Evidence of excellence

From the initial concepts and design to project management, implementation and full construction, Watts & Hughes prides itself on delivering quality construction on time and to budget.

Manukau Police Station – Stage I • Winner of GOVT 3 Award: Environmentally Sustainable Design 2007 • Property Council New Zealand: Special Purpose Excellence Award 2009

Watts & Hughes offers a range of construction management services across a broad spectrum of construction sectors including: • Civil

• Educational

• Industrial

• Marinas

• Recreational

• Government

• Retail

• Infrastructure

• Commercial

• Medical/health care

• Residential

• Sub-divisions.

As one of New Zealand’s top construction companies, Watts & Hughes Construction has an outstanding history of impressive awards it has rightfully earned itself. The following is just a small snapshot of the honours.

Clendon Library • NZIA Resene: Local Award for Architecture Community and Cultural 2006 • Rider Hunt Property Awards: Telecom NZ Education and Arts Property Award 2006 KPMG • NZ Property Council: Overall Excellence Award 2004

Enhance a theatre performance or sporting event with seating solutions from Seating Services Limited based in Auckland.

These are the seating experts who really know how to enhance your audience experience by maximising the comfort and style of your venue, have vast industry knowledge and has been supplying and installing seat solutions New Zealand-wide for more than 20 years.

Seating Services has been designing, manufacturing and supplying retractable bleacher seating for more than 15 years, with projects completed in New Zealand, Australia, Samoa, Thailand and Dubai.

The company specialise in retractable seating, lecture theatre, performing arts, cinema seating, linking chairs and stage sales. You can expect a full service from concept and design through to installation and follow up servicing and refurbishment, using only the best quality products from high-end suppliers.

In addition, the company is the New Zealand agent for Camatic Seating based in Melbourne, Australia. Camatic has a highly reputable product range including stadium seating.

Add new dimension to your venue; Seating Services has got what it takes to take your audience to the top!

Watts & Hughes Construction Ltd 15B Vesty Drive Mount Wellington Auckland T (09) 573 5750 E auckland@whconstruction.co.nz www.wattsgroup.co.nz

Mission Statement “From concept through to design, management and construction Watts & Hughes Construction are committed to doing the job correctly first time – every time.”

Jason Keane - Managing Director

Phone: 09 442 4423 Email: info@groundfix.co.nz Website: www.groundfix.co.nz

P.O. Box 35192, Browns Bay, Auckland 0753

GROUND ENGINEERING AND SLOPE STABILISATION

Cinema and auditorium: Seating Services has the best Australia has to offer with the Camatic cinema and auditorium seat selection, with your choice of fabrics plus many other extras to leave you spoilt for choice.

Education and conference: The top of the line education and conference seating options range from fixed or beam mounted lecture theatre seats and tables, to individual folding or stacker chairs.

Retractable bleachers: With all the advantages of a fixed seating system, a telescopic bleacher allows for comfort and safety, while also allowing access to the floor space when not in use.

Bleachers: Versatile indoor and outdoor portable bleacher units that can tip onto rear wheels and move to another location or easily into storage, and scaffold-style bleachers.

— Advertising Feature

Proudly supporting Watts & Hughes Construction on the Auckland Grammar School Project

Stadium and arena: Camatic’s range of stadium and arena seating has options for all facility types & can be customised to meet all your specifications and design requirements.

Proudly coordinating Seating Services International Logistics Requirements Email: jason@jkf.kiwi Cell: 022 536 5300 Phone: 09 536 5361 Beachlands Auckland 2018 New Zealand

Stages: Modern stage systems are a convenient way to transform a multi-purpose space and with the use of trolleys or portable stages, it is simple to transport and store them until your next event. A multitude of different configurations can be achieved including runways and tiered platforms. Portable, budget price range, adjustable and fixed height stages are all available.

Seating Services Limited PO Box 204177 Highbrook Manukau 2161 T 09 273 9729 E info@seatingservices.co.nz

— Advertising Feature

Proudly supporting Seating Services • Accounting Working together with

WATTS & HUGHES CONSTRUCTION supporting their recent projects.

250 Oruarangi Road, Mangere, Manukau and 587 Ridge Road, Bombay PO Box 107114, Auckland Airport, Manukau 2150 Phone 09 275 9906 Fax 09 275 9907 www.concretec.co.nz

30 May 2015 www.aucklandtoday.net.nz

CHARTERED ACCOUNTANTS & BUSINESS ADVISORS Level 1, 320 Ti Rakau Drive, East Tamaki T. 09 272 4000 E. harts@harts.co.nz www.harts.co.nz

• Rental Properties • Business Start-Up • Company Formations • Cashflow Forecasting • Xero

Property & Construction| Bella Homes

Bella Homes - become a part of the team Teamwork, clear communication and transparency between the client and building company are critical elements when looking to build your dream home.

Often a client’s wants and needs aren’t taken onboard by the building company and the finished product is far from a dream, but not at Bella Homes.

When you build with Bella Homes you become an important part of the team. Owners and operators of Bella Homes, Simon and Margie Crawford, actively encourage their clients to become involved, share ideas and have genuine input into their home.

Simon firmly believes by clients contributing throughout the design and build process the greater the chance is of delivering their dream home. He is speaking from experience with more than 30 years in the industry, servicing the greater Whangarei/Northland area and recently expanding into the Auckland region.

“

Planned to perfection Bella Homes specialises in design and build work and it is renowned for making the process incredibly easy.

Client testimonial “Simon managed the project and from the start it was well organised and planned and progress flowed continually until completion – which was on time! Finish and attention to detail were paramount to us and we are proud and delighted with the home they have built us. We confidently recommend Simon and his team at Bella Homes to anyone intending to build and would definitely use them again for any future project.”

The team comes to you too, they sit, listen and talk about what you want and need from your new home to deliver a truly personalised, unique design. Their interior designer is part of every build and will visit you to discuss colours, styles, fabrics and textures. Once the build starts you are always welcome onsite.

”

- Bruce and Jan Fraser

If working with house plans is an avenue you want to explore, Bella Homes has that option covered too with a comprehensive range of architectural house plans to explore. The plans can be adjusted to suit your individual requirements, budget and personal style.

Feathers in their cap Bella Homes recently received two prestigious awards at the Registered Master Builder Awards: • Registered Master Builders House of the Year – Gold Award 2014 • Registered Master Builders House of the Year – Sustainable Lifestyle Award Winner 2014.

Bella Homes 79 Okara Drive Cobham Oval Whangarei T (09) 438 6399 E info@bellahomes.co.nz www.bellahomes.co.nz

— Advertising Feature

• Residential • Commercial • Maintenance Proudly supporting Bella Homes “Totally Dependable”

(09) 438 1686 www.whangarei.laserelectrical.co.nz

Whangarei & Bream Bay

Are you Building a new home?

IG RULE CRA PLUMBER We specialise in plumbing solutions

Proud to support Bella Homes Call Craig for a Free Quote

0274 968 343 - Reasonable Rates - 25 Years Experience

Fax 435 6907 | Phone 435 6906 www.aucklandtoday.net.nz May 2015 31

Property & Construction | CTRL Space

The design team creating great venues If pictures of its work aren’t validation enough, maybe you need to take a closer look at its trail of awards.

Award winning Ctrl Space pushes creative boundaries and people’s expectations wherever possible. Based in Auckland and founded by Chris Stevens in 2009, Ctrl Space is a design firm which specialise in the hospitality sector. The company recently collaborated with Autex Industries for Urbis Design Day and was a hit with the masses.

“The designers created a colourful, playful environment using Autex’s soft, 100 percent recyclable polyester furnishings. Alongside the installation, complete with a swing, a custom-designed pavilion and crafty hanging dividers, Autex had music pumping and drinks flowing,” Chris says.

Ctrl Space has grown to an office of six people and will work on any scale of project.

“We design with the patron in mind, not the magazine shot. We see the project through to 100 percent completion and beyond. We are on hand to tweak and manipulate as needed to generate success for the venue. We care about the success for our clients.”

Regatta Bar & Eatery, Takpuna

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With a proven track record of successful hospitality venues including Regatta Bar and Eatery in Takpuna, Charlie and George, and Citizen Park, the team believe in a fresh, honest and transparent approach to the design process of every single project.

Services: • Master planning

09 296 5520 219 Gt South Rd, Takanini, Auckland www.crittall.co.nz

• Interior architectural design • Interior design concept and strategy • Compliance and permit documentation • Draughting services

“Crittall Arnold specialise in the manufacture of bespoke steel framed windows and doors.

The inherent strength of steel allows for the maximisation of glass pane size whilst maintaining the slimmest frame possible.”

Proud to be associated with CTRL Space

• Branding and brand strategy • Interior styling, procurement and execution • Graphic design.

Ctrl Space worked on the fit-out in a foyer of a multi-million dollar flagship development on The Lunchroom in Auckland, creating space and flare using cedar panels and marble bench tops.

A dedication for all aspects of hospitality design is paramount; everything from

HAL Cafeteria.

ID Air.

Standard SP.

Pivot.

www.vitra.com

SHOWROOM: 18 NORMANBY RD, MT EDEN, AUCKLAND P. 09 623 9233 | E. SALES@CITE.CO.NZ

32 May 2015 www.aucklandtoday.net.nz

design, operation, customer knowledge and commercial trends is what enables Ctrl Space to be the best it can be and deliver the finest of work. Look closely, but don’t forget to look up, down and around to appreciate the overall outstanding visual design sphere.

A design voice for hospitality operators, developers, real estate agents and breweries, Ctrl Space deliver a clean, sharp and organic look which will take your business from under the radar to above the radar.

CTRL Space Studio 15 6 Kingsland Terrace Kingsland Auckland T (09) 845 2100 M 021 556 552 E chris@ctrlspace.co.nz www.ctrlspace.co.nz

— Advertising Feature

Property & Construction | Total Access

New Zealand’s height experts Gaining access to difficult industrial sites and large building projects doesn’t need to be a headache. Total Access is a leading provider of access machines, scaffolding and specialised rope services.

The team at Total Access are New Zealand’s height experts, offering EWP machines, fixed and mobile scaffolding, swinging stages, abseiling and safety systems.

The company prides itself on having completed some of the most difficult and challenging projects around the country, with locations in Auckland, North Shore, Waikato and Wellington.

Total Access is continually investing in new and innovative equipment from renowned manufacturers, to meet any customer’s specific needs.

Tatua Dairy project Total Access has undertaken many complex and significant projects in recent years, including work at the Tatua Co-operative Dairy Company.

Total Access began work at the Tatua site in August last year. Founded in 1914, Tatua is the oldest independent dairy company in New Zealand and is located at Tatuanui, 35km east of Hamilton.

The Tatua site processes 190 million litres of milk per year. From this raw milk, Tatua manufactures a wide range of dairy ingredients, dairy flavour ingredients, specialty nutritional products, bionutrients, and foodservice and consumer products.

Total Access engaged in a full contract with Ebert Construction to supply complete scaffolding and access requirements to all exterior elevations, while accommodating clear working conditions for continued construction around the base of the building.

Total Access used a cantilever bracket method, which was also used for the Yashili Project in Pokeno.

Total Access provides a range of specialty access services, including: Total Access scaffolding on the new Tatua Co-operative Dairy Company plant

Access machines: • Vertical masts and man lifts • Electric scissor lifts • Electric boom lifts • Rough terrain diesel scissors • Rough terrain knuckle booms • Rough terrain telescopic booms • Spider booms • Telehandlers • Cherrypickers • Rough terrain forklifts.

Industrial abseil: • Abseil/rope access • Swinging stages • Fall arrest systems • Access ladders • Abseil anchors • Personal protection equipment • High-rise property maintenance.

Scaffolding: • Aluminium mobile towers • Steel scaffold • Temporary roofs • Stair access • Propping • Theatre and film • Events.

In October last year, Tetra Pak NZ signed Total Access to carry out all internal scaffolding to provide access for the mechanical fit-out of the main drier and all associated works. This was a huge undertaking for the Total Access team, as working conditions were tight and required a high degree of experience and expertise.

Total Access provided a team of up to 15 staff working for Ebert, and up to 10 working for Tetra Pak at any given time. At the end of the project 25 staff worked full time, six days a week.

Ebert Construction finished the project in midApril, while Tetra Pak finished in early May. Total Access would like to thank Hylton, Ken, Craig and the entire Ebert team, along with Brian and Les of Tetra Pak, for their continuous support and allowing Total Access to be part of this exciting project.

Total Access Ltd 2 Maurice Road Penrose 1061 T 0800 HIRENOW T (09) 265 2824 www.totalaccess.co.nz

Total Access also provided a team of senior staff who managed all works throughout the duration of the project, taking instruction from different site managers representing Tetra Pak and Eberts.

— Advertising Feature

International Freight Forwarding Customs Brokers Warehouse and Distribution

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Leading Providers of Access Equipment for the NZ Construction Industry INDUSTRIAL ABSEIL

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SCAFFOLDING

• Customs broker services, tariff consultancy services, duty concessions and advice • 100% NZ owned and operated for over 34 years • Customer service is our priority

Branches North Island Wide / www.totalaccess.co.nz / 0800 HIRE NOW

Phone: 09 275 1103 Address: 47 Richard Pearse Drive, Airport Oaks, Auckland Website: jenners.co.nz Email: enquiries@jenners.co.nz www.aucklandtoday.net.nz May 2015 33

Property & Construction | Hope Construction

Delivering the complete construction package “Jack of all trades and master of all” is the best way to describe Auckland building company Hope Construction Limited.

The business can turn its hand to construction jobs of any nature thanks to its vast repertoire of experience and experienced director Chris Hope.

Chris established Hope Construction Limited in 1992 and has solely driven it to success. The business has seen the ups and downs of the industry, withstood stiff competition, and has gone from strength to strength.

The initial focus of the company was residential construction, but when Chris identified promising growth in commercial construction, he changed tact and has predominantly specialised in this sector since.

“

Client testimonial Steve and Lisa Williams brought a run-down 1970s house in Hillcrest in 2012 with plans to rebuild the entire exterior and interior of the house. They chose Hope Construction Limited to take on the major renovation project.

Here’s what they had to say about its work.

Show of appreciation

“The reason we chose Chris was because he was logical, down to earth, sensible and trust worthy. In addition we felt his pricing was also the most reasonable for the job. We had Chris and his team onsite for nearly two months, during this time they made us feel very comfortable. Chris’s communication skills were great and the contractors that he used were of an extremely high quality. To be honest during the entire build process it felt like we were family. Our build was completed on budget and ahead of time.”

Running a successful company is a part of a wider effort with key business partners.

Hope Construction would like to express its thanks for the support and ongoing commitment from GFC Fasteners and Carters Henderson.

- Steve and Lisa Williams

”

Hope Construction would also like to make a special acknowledgement and thanks to Naylor Love Construction, Watts & Hughes, Canam Interiors and Meridian Construction Limited for their unwavering support throughout the various projects that Hope Construction Limited has undertaken with them.

High profile projects Working primarily as a subcontractor Hope Construction Limited has played a hand in erecting some significant buildings around the Auckland region.

Proud to support Hope Construction We pride ourselves on our client satisfaction & quality products.

Gun Nails • Loose Nails • Construction Brackets • Glues & Sealants • Galvanised Bolts Stainless Steel Bolts • Stainless Steel Screws • Collated Screws • Building Wraps Window Wraps • Door Hardware • Roofing Screws • Bagged Concrete Masonry Charges • Polythene • Damp Proof Course • Bar Chairs • Drive Pins & Charges

14 Olive Road, Penrose

Ph: 09 579 0722

F: 09 579 0726 | E: sales@gfcfasteners.co.nz

In 2008 it was awarded the carpentry contract

by Hawkins Construction for the new arrivals lounge at Auckland International Airport. In the same year it also took part in the Auckland Museum re-development.

More recently it has finished several large scale builds including the recent completion of a retail development in Albany where it was subcontracted for concrete work by Watts & Hughes.

Chris says it has also just completed a full carpentry package at Pak’n Save Westgate for Naylor Love Construction and is in the middle of carpentry work for a leaky apartment building in Mount Eden, which has 90 leaky apartments.

Comeback kid While business is currently booming Chris says he has also seen hard times. In 2011 the commercial sector saw an overall downturn in construction. As a result the business was stripped from 30 employees down to just two.

But Chris refused to let Hope Construction fold and with bucket loads of determination he overcame the decline to rebound becoming better than ever. Today he employees 50 talented, experienced staff.

He says he has always believed in “doing quality work, having quality staff, being straight up with the client and producing a really good product.”

And it is this attitude that has carried him through the slumps to become more prosperous than ever.

Services Hope Construction Limited is truly a building company that does it all. With a wide variety of services that cover all fields.

• Commercial • Residential • New home builds • Alterations and additions • Leaky home repairs • Renovations • Decking • Retaining walls • Full contract and labour work.

Hope Construction Limited 64 Wake Road Coatesville Auckland 0793 T (09) 415 2420 E chris@hopegroup.co.nz hopebuilders.co.nz

Proudly supporting Hope Construction Ph. 09 837 8796 | 141 Central Park Drive, Henderson, Waitakere | www.carters.co.nz 34 May 2015 www.aucklandtoday.net.nz

— Advertising Feature

Engineering | Jonassen Industrial Projects

Property & Construction| McMinn Plumbing

Finding solutions for the toughest challenges

Jonassen Industrial Projects Ltd (JIPL), founded in 1986, is firmly established in the marketplace as a leading team of project and design engineers specialising in industrial and environmental engineering.

As a specialist resource JIPL offers a range of services from design and drafting through to full turnkey installations for clients’ who need ideas customised into sensible, effective solutions.

Utilising state of the art 3D modelling software and accredited Prince 2 project management techniques, JIPL offer services from simple detail drafting through to the full engineering design, manufacture, and installation/ commissioning of Process Plant and Special Purpose Equipment.

JIPL recently designed, installed and commissioned a fully automated powder coating plant for Temperzone Ltd – New Zealand’s leading manufacturer of high capacity air conditioning units. With a focus on minimising operating costs and energy efficiency, this project involved aspects of fluid mechanics, heat transfer, mechanical handling, chemical engineering and included a wastewater treatment plant.

The automated, power and free overhead conveyor transports components up to the processing plant on a space saving mezzanine level. The chemical tanks and WWTP are located below.

Metal parts are subjected to a multi-stage spray cleaning and chemical substrate treatment process, pass through an in-line drying oven before being powder coated. The coated products enter a 32 metre long oven to fully cure the powder, then are automatically transported down to floor level for off-loading for assembly.

A computer based, total feedback system provides full controllability of the plant, optimised and streamlined production, guaranteed consistent quality control and the provision of detailed production data and trend information. The result is the most technologically advanced powder coating plant in Australasia.

Wastewater engineering, via JIPL’s Environmental division, provides a comprehensive service to industrial and municipal clients. With an in-house testing laboratory and years of local experience, JIPL works with the world’s leading wastewater treatment specialists.

Through JIPL, clients can access an established global network of specialists, suppliers, advanced technologies and state of the art equipment.

Jonassen Industrial Projects Ltd (JIPL) 85 Oteha Valley Road Albany Auckland T (09) 479 3952 E info@jipl.co.nz www.jipl.co.nz

— Advertising Feature

Leaders in process instrumentation

The plumbing people As a true Devonport local, Bruce McMinn, owner of McMinn Plumbing Ltd, really knows his way around the local area and holds a stellar portfolio which solidifies the successful business in the Auckland region.

Since starting the business in 1980 Bruce and his team specialise in all things bathroom, kitchen and laundry – from plumbing repairs, full refurbishments, hot water cylinder maintenance and conversion, blocked drains, watermain repairs/replacements, spout and gutter repairs, and installation of gas heaters and gas hot water systems.

Bruce manages all plumbing jobs from start to finish and works with two qualified tradesman plumbers and gasfitters, and an apprentice in his third year, each holding a current Site Safe passport.

The company has mainly worked along side the New Zealand Defence Force completing work on naval housing and accommodation, as well as with local building firms.

The professional team pride themselves on quick response time and friendly service with competitive rates and assurance in the quality of workmanship.

All jobs are finished on time and the site area left clean and tidy, reflecting their high standard and work ethic.

Services: • All bathroom, kitchen, laundry plumbing repairs and full refurbishment of bathrooms, kitchens and laundries • Hot water cylinder maintenance and conversion from electricity to gas complete with COC’s • Clearing of blocked drains, toilets, sinks and anything else that may be causing you an issue • Watermain repairs/replacements • Tap repairs or replacement • Spouting and gutter repairs and replacement • Installation of gas heaters and instantaneous gas hot water systems • On new work we can provide full project management saving you the headache of organising other trades • Pensioner rates.

McMinn Plumbing Ltd 21B Hastings Parade Devonport Auckland T 09 445 2415 M 0274 472 742 E minn@xtra.co.nz www.mcminnplumbing.co.nz — Advertising Feature

www.instrumatics.co.nz

09-526 0096 I sales@instrumatics.co.nz

PROVIDING METAL ROOFING SOLUTIONS ADDRESS: 10 Cessna Place, Mt Maunganui 3116 POSTAL: PO BOX 4508, Mt Maunganui South 3149

P: +64 7 5757 692 F: +64 7 5757 698 M: +64 274371078 E: lance@globalroofing.co.nz www.aucklandtoday.net.nz May 2015 35

Focus | NZTE New Zealand International Business Awards

Taking New Zealand to the world New Zealand is a 268,021 sq km plot of land in the south west corner of the South Pacific and although 4.5 million seems a relatively comfortable population to spread across such a space, when it comes to business, a market of 4.5 million has nothing on one of 7 billion.

Yes, we’re an isolated country with a small population. But a global network of importing and exporting has underpinned the success of our local economy since before New Zealand was even established as a colony.

New Zealand Trade and Enterprise (NZTE) is the Government’s international business development agency. Its role is to help New Zealand companies grow and succeed internationally.

The New Zealand International Business Awards is the organisation’s regular celebration of New Zealand business success on the global stage and a recognition of professional excellence and innovative practice.

Local movers and shakers In March hundreds of guests from a wide range of sectors – including photography, communications software and aviation – gathered in black tie at Auckland’s Sky City on March 25. What connects them?

International success.

The celebration marked the announcement of the winners of the New Zealand International Business Awards for 2015, with Queenstown based experiential tourism company Magic Memories sweeping up four awards, including the coveted Judges’ Supreme Award for International Business.

NZTE chief executive Peter Chrisp says this year’s winners demonstrate the lateral thinking that is becoming characteristic of New Zealand business, with each winner shaking up traditional markets by providing innovative, bespoke and cutting-edge solutions.

“All of these companies are immersing themselves in their markets, designing bespoke products and services to suit their current and future customers, and rapidly evolving their businesses to deliver,” Peter says.

“In this year’s finalists we can see companies who are going premium with new business models and who are leveraging the New Zealand brand. They’re building businesses that are offering more tailored and bespoke products and services and the results are evident in their success.”

Address: PO Box 293 Motueka 7143 Phone: 03 5288 492 Mobile: 021 958884 Email: Heath@goldenbayfruit.com Proud finalists of the NEW ZEALAND INTERNATIONAL BUSINESS AWARDS

“Proud to support the NZ International Business Awards”

Australia and New Zealand’s Leading

Pharmaceutical & Premium Milk Powder Manufacturer

GMP Pharmaceuticals Limited

www.gmp.net.nz

GMP Dairy Limited

www.gmpdairy.com

CTC Aviation CTC Aviation is a global leader in airline pilot training recognised across the industry for having state-of-the-art facilities with highly qualified instructors producing high quality pilots for some of the world’s leading airlines.

Our training programmes are fully integrated and we take students from little to no flying experience into a qualified commercial pilot in 18-21 months.

Launch you airline pilot career today at ctcaviation.com/wingsnz 36 May 2015 www.aucklandtoday.net.nz

Focus | NZTE New Zealand International Business Awards The finalists CTC Aviation Finalist ANZ Best Business Operating Internationally – $10m-$50m’ category Founded by a team of senior airline training captains in 1990 in the United Kingdom, CTC Aviation expanded its training activities into New Zealand in 2003 and is now recognised for supplying the highest quality pilots for many of the world’s leading airlines.

The awards process enabled the company to focus on how they conduct business and articulate in a comprehensive way, the nature of what they do, CTC Aviation chief operating officer Peter Stockwell explains.

“We wanted to benchmark ourselves against other companies who aspire to excellence, it forced us to articulate the nature of our business – where we see our strengths, our philosophy and where we go in future – and it offered a great opportunity to gain exposure.

Golden Bay Fruit Finalist ANZ Best Business Operating Internationally – $10m-$50m Golden Bay Fruit was formed in 2008 when two family companies, Birdhurst Ltd and Heywood Orchards, came together to create economies of scale and sell their combined fruit production to the world markets. The company now exports and controls one million 18kg cartons of apples in its markets across the United Kingdom, Europe, North America, Asia, India and the Middle East.

“For us the awards were about benchmarking ourselves against other companies and recognise our staff for all the hard work they’ve put in,” CEO Heath Wilkins explains.

“We need to develop a culture with a strong focus on celebrating key successes – personal, community and business life – because it’s a great thing for future generations to learn to be more supportive of local success.”

GMP Pharmaceuticals Finalist ANZ Best Business Operating Internationally – Over $50m Finalist Excellence in Innovation, supported by AJ Park Finalist Excellence in Operations, supported by The Ministry of Foreign Affairs & Trade GMP Pharmaceuticals sees innovation as the key to retaining its competitive advantages and enjoying export success. The company has sought to differentiate its operational systems by being the first in the industry to apply pharmaceutical practice in processing infant formula to better guarantee the quality and safety of its products.

As a result, GMP became the first New Zealand manufacturer to be registered with the Chinese Government to export infant formula to China.

General manager, Ravinesh Kumaran says “It gives smaller companies like us the opportunity to profile ourselves and develop a strong profile.

It enabled us the opportunity to tell them about our business – writing it on paper is one thing, but the opportunity to explain our business face to face was really good.”

JUDGES’ SUPREME AWARD FOR INTERNATIONAL BUSINESS

Excellence in Innovation, supported

by AJ Park Milmeq (Auckland)

GENERAL CATEGORY WINNERS

Excellence in Marketing, supported by AUT Business School Magic Memories (Queenstown)

Magic Memories

ANZ Best Business Operating Internationally Under $10million: International Volunteer HQ (New Plymouth) $10m-$50million: Magic Memories (Auckland) Over $50million: Synlait Milk (Rakaia)

SPECIAL CATEGORY WINNERS He kai keiakuringa for Maori Excellence in Export, supported by The Ministry of Business, Innovation and Employment (MBIE), TePuniKakiri, The Treasury Miraka (Taupo)

Yealands Wine Group ANZ Best Business Operating Internationally – Over $50m Founded in 2008, Yealands Wine Group has quickly grown to become New Zealand’s sixth largest wine exporter. Today the company works with 200 customers across domestic and export markets and sells a million cases of wine annually.

Michael Wentworth, general manager of marketing, says, “Take the time to ensure your trade partners’ goals, ideals and

Excellence in Operations, supported by The Ministry of Foreign Affairs & Trade Magic Memories (Queenstown) Excellence in Design, supported by Special Group Powershop (Wellington) Excellence in Leadership, supported

by KPMG Dr John Penno, Managing Director and CEO, Synlait Milk

capabilities are aligned with your own.

Establishing a new brand in market requires a significant commitment in time and support – an exercise you don’t want to be repeating as your operations scale up. Nothing beats time in market.”

New Zealand Trade and Enterprise 0800 555 888 www.nzte.govt.nz — Advertising Feature

Proud finalists of The New Zealand International Business Awards

yealands.co.nz

yealandsestate

yealands

yealandsLIVE

www.aucklandtoday.net.nz May 2015 37

Focus | Easy Freight Ltd

Six aspects of a perfect import or export business New Zealand freight forwarder Easy Freight is dedicated to cutting costs and saving time for importers and exporters.

Maxim Sherstobitov director of Easy Freight shares some of those insider secrets with Auckland Today.

He says it is every client’s right to receive their goods fast, in original condition and for the best price.

Here are Maxim’s six key questions he says importers or exporters should ask their freight forwarder to make sure they are getting the best deal possible.

1) Do you have back up support?

“Experience tells us that NZ Customs or MPI can stop your shipment at the last minute when you least expect it. It is vital to have a customs broker who offers after hours support on hand to resolve these problems quickly.”

Don’t put all of your eggs in one basket. Keep in contact with at least two customs brokers so you don’t get caught out when one can’t fulfil an urgent order. “Probably 90 percent of service providers don’t work after hours which can be problematicfor importers when a shipment has to be organised. It’s good business practise to have several customs brokers, so if one lets you down you have a back up plan.”

Easy Freight works after hours and on weekends assisting clients with urgent orders anytime.

2) Is your freight forwarder price competitive?

93 Richard Pearce Drive, Airport Oak, Auckland.

027 246 1238 E: hayden.garing@til.kiwi

Ask yourself when was the last time you compared prices? Maxim says shippers often stay with the same freight forwarder for several years without comparing prices and during this time they could be losing money.

Contact NZ Customs and ask about the deferred payment scheme.

He says it is wise to compare quotes at least once a year.

New Zealand freight forwarders can offer you more control of your shipment and save you money if you change from CIF (Cost, Insurance and Freight) to FOB (Free on board).

“There are a lot of companies who get used to one broker and they don’t bother checking prices. It is not rare to see a $200 difference in price between freight forwarders for the same service.

It’s important to point out even though the saving may not be big for one shipment over a year, if you ship regularly, it will add up. “We want to encourage businesses to compare quotes on a regular basis because they can make a substantial saving if they just check.”

Having said that, Easy Freight always talks to various shipping lines and airlines therefore we adjust prices regularly in order to stay competitive.

3) Are you paying your customs charges correctly?

You don’t have to pay your customers broker for import and export customs taxes. In many cases NZ customs can give you an account and defer payment for up to seven weeks. This is vital for your cashflow and means you are earning bank interest.

4) Is your freight forwarder getting the best shipping terms?

“Shippers often don’t know it is beneficial for them to change shipping terms. They don’t take into account all charges that will be applicable when they ship goods from door to door.

“Shipping on the CIF term means importers only see 50 percent of the overall cost because it only includes freight to New Zealand ports, excluding NZ port charges, import clearance and local transport.

“Selecting FOB will save you money because it puts you in control of the freight and import charges. It will show all of the charges up front and you’ll have the ability to select your own freight forwarder.”

5) Have you checked your new customs broker’s references?

Before you engage with a new service provider - check their references.

“In New Zealand it’s not common for people to ask for references, but you can and you should.

It’s easy, just ask the customs broker for the

contact details of three clients and give them a call. Shippers need to make sure the customs broker they are working with is reliable, this is especially important if they are shipping expensive cargo.”

6) Do you really have to pay import duties?

Easy Freight saved $115,000 saved in duties last year for one importer because they used the correct tariff customs code.

“I’m sure there is a percentage of importers that pay duties who don’t have to and they need to know there is a chance to save. NZ Customs often review the tariff codes and changes tariff codes that can qualify for duty free entry.

“If customs brokers don’t keep up to date with these changes their clients can face paying unnecessary fees. Not all companies stay informed like we do.”

We’d love to answer any other questions!

Contact us anytime.

Easy Freight 1 Laurence Stevens Drive Auckland Airport Auckland 2022 T 0800 800 227 E sales@easyfreight.co.nz www.easyfreight.co.nz

— Advertising Feature

Auckland Airport is proud to be the home of Easy Freight at Cargo Central.

38 May 2015 www.aucklandtoday.net.nz

Focus | McMillan and Lockwood

The benefit of experience There are not many companies in New Zealand that can claim to be at least 130 years old, but McMillan and Lockwood is one that can. The family owned business has survived the highs and lows of the commercial construction industry for 13 decades and is still going from strength to strength.

Long history of success McMillan and Lockwood’s roots date back to the late 1800s, when JL McMillan was a builder in Dunedin. In the early 1900s he moved to Wellington and built the Evans Bay Gas Works and the Wellington Tramway Terminus, both high profile contracts in their day.

General manager Bruce Matheson says today McMillan and Lockwood employs about 70 staff and specialises in providing highquality commercial construction and project management services to clients throughout the

Construction service and expertise McMillan and Lockwood offers a comprehensive commercial construction and project management service and employs its own construction teams in order to ensure quality at every stage of the process.

“We employ a full set of construction personnel, including carpenters, labourers and apprentices We’re a friendly, open company that prides itself through to site managers, project managers, in creating a team approach throughout the quantity surveyors, estimators and health and construction process.” safety personnel,” Bruce says.

McMillan and Lockwood is enjoying strong “We do design and build work where we growth throughout Auckland and is actively co-ordinate the client’s requirements with the recruiting staff in this area. “We have good consultants and our construction teams. forward workload and are negotiating significant future work with existing and new clients,” Bruce says.

<

McMillan and Lockwood has been servicing New Zealand’s construction industry for 130 years

HAVE YOU LOOKED US UP ONLINE?

The new Mt Maunganui fire station, built by McMillan and Lockwood

<

His two sons, Jim and Lloyd, then operated as McMillan Bros, building freezing works and other buildings throughout the North Island from their base in Palmerston North. In the 1950s Bob Lockwood joined the company and McMillan and Lockwood’s reputation for integrity and quality work continued to grow.

country. The company is led by Bob’s son, John Lockwood, a civil engineer with more than 40 years of experience in the construction industry.

“We also do other hospital work as varied as state of the art operating theatres to ‘hospital hotels’, where patients can recuperate in five-star accommodation. Much of this work has been done at the Anglesea Clinic in Hamilton, where we have been working for a number of years.”

“We’re enjoying working with consultants and clients who have had long standing relationships with the company and value the input our McMillan and Lockwood is of course grateful company can have during the building process.” for all those companies it has formed successful working partnerships with during the years, and this includes the advertisers on this page: Wide range of Bridgeman Concrete, Koa Consulting and construction projects Tower Scaffolding.

The company has built fire stations for the New Zealand Fire Service throughout the country, as well as their national training centre in Rotorua, retail outlets for The Warehouse throughout the North Island, and childcare centres for a McMillan and Lockwood nationwide chain in both islands.

PO Box 13 174 The company has also undertaken considerable Tauranga 3141 earthquake strengthening work in recent years, T (07)574 8778 with its current major project being E bruce.m@mlgroup.co.nz the $12 million Peren building upgrade at www.mlgroup.co.nz — Advertising Feature Massey University.

Providing scaffolding, false work and propping Independently Owned. Offering...

Contact us on: (09) 927 7632

“We do a lot of district health board work and currently have a $15 million build in Tauranga, which will include the southern hemisphere’s most advanced laboratory,” Bruce says.

Auckland Office 29 McLaughlins Rd, Wiri Auckland PO Box 97584 Manukau 2241 P.09-279 8509 | F.09-278 6364 Tauranga Office 14 Boeing Pl, Mt Maunganui PO Box 4605 Mt Maunganui 3364 P.07-575 8670 I F.07-575 8367

• Design & Supply of High Performance Concrete • All Plants hold a current Certificate of Audit • Technical Advice • Concrete Pumps • Assured Quality • Prompt Service • Competitive Supply Rates

Consulting Engineering Surveying Planning Shop Detailing Congratulations McMillan & Lockwood on 130 years

www.koa.co.nz 71 Pitt Street, PO Box 600, Palmerston North - Phone: 06 356 7000 Auckland - Palmerston North - Wellington - Christchurch

E.auckland@towerscaffolding.co.nz www.aucklandtoday.net.nz May 2015 39

Focus | Babbage Consultants

Delivering innovative built solutions Clients who choose Babbage Consultants for their building project get all the benefits of dealing with a multi-disciplinary practice offering a range of services including architecture, engineering, land development and project management.

Babbage Interior Design and Architecture teams work closely with clients to develop designs which add value to their projects.

Their strength includes balancing the needs of today with a flexibility to adapt to future working environments.

Babbage Consultants is a renowned New Zealand business delivering innovative solutions which make a difference to its clients, their communities and the environment.

The company has an extensive track record of delivering successful cost-effective civil engineering solutions across the commercial, industrial, educational, residential and recreational sectors.

Babbage Consultants specialise in tailoring solutions for clients that meet their aspirations and budgets. Architecture is a major part of the company’s offering, with the team understanding the importance of the clientarchitect relationship. They listen and deliver designs that are practical, cost-effective, commercially sound and empower clients to confidently make informed decisions concerning their respective projects.

Babbage Building Services provides an innovative and practical design for any project, with a focus on services that are user friendly, future proofed, energy efficient and easily maintained.

Whether it’s designing the electrical systems to cope with the need for clean reliable power, or putting in state of the art communications systems that will allow the building to grow as its residents grow, Babbage has the engineering team to meet your needs.

Staff work collaboratively with clients to understand their business and to provide project solutions to best meet their business requirements. Babbage Consultants has confirmed its position as a lead project management agency, particularly within New Zealand’s dairy sector.

The company has developed its reputation by delivering projects on time and on budget and

has the most extensive project management experience in the dairy sector across New Zealand and Australia.

Babbage provides clients with certainty of project outcomes with respect to safety, cost, quality and time and achieves this by utilising the systems we have built up through many projects during the past two decades.

Multi-disciplinary practice General manager Philip Gormack says one of the main benefits of choosing Babbage Consultants is that it’s a multi-disciplinary practice, offering a wide range of services.

“We see a high value in clients having a one stop shop; the ability to have challenging projects coordinated in-house and delivered by one company,” he says. “It works much more effectively with a lot of clients than having to mix and match your services with different companies. It gives them a lot more assurance and better value. That’s a key strength for us.”

Drawing upon deep layers of expertise to understand how Babbage Consultants can add value to existing and new ideas, the company’s point of difference is its people.

The team constantly integrate their services and develop capabilities which, when balanced by the latest project management technology, results in highly creative solutions for built and outdoor environments.

New luxury apartments Philip says Babbage Consultants has been heavily involved in the high profile SugarTree development in Upper Nelson Street. SugarTree is a unique, multi-faceted development that brings together apartments, retail, entertainment and workspace - making it a place for people to live, work, play and relax.

Babbage Consultants is providing developed and detailed architectural and structural design for the project, which is a multi-stage job.

“SugarTree is a typical job for us, although large jobs of that scale don’t come along every day. It’s going very well,” Philip says.

Babbage would like to express its gratitude to all those it has formed positive, professional relationships with, and thanks the McMillan Drilling Group, Aztech Solutions and Salesoft CAD Solutions for their ongoing support.

Babbage Consultants Limited PO Box 2027 Shortland Street Auckland 1140 T (09) 379 9980 E admin@babbage.co.nz www.babbage.co.nz

— Advertising Feature

Proud to support Babbage Consultants Ltd PO Box 12192, Penrose

09 5794501

McMILLAN Drilling GROUP

WATER SUPPLY, LABORATORY SERVICES, CIVIL CONSTRUCTION, SITE INVESTIGATION, GEOTHERMAL

PROUDLY SUPPORTING BABBAGE CONSULTANTS LTD CONTACT STEVE FAULKNER P 09 238 5138 E STEVE@MCDNI.CO.NZ WWW.DRILLING.CO.NZ

40 May 2015 www.aucklandtoday.net.nz

www.aztech.co.nz

Initiatives | Halberg Disability Sport Foundation

Halberg

– the name helping people define themselves The Halberg Disability Sport Foundation is the name behind the distinguished sporting awards programme, the Halberg Awards. Yet the Foundation, established by Sir Murray Halberg in 1963, is about so much more than celebrating sporting success.

Sir Murray’s vision was for all people, regardless of ability, to have equal opportunity to enhance their lives through sport and that vision continues to be realised through the Halberg Disability Sport Foundation.

During the last five decades, the Foundation has seen the true power of sport on young disabled New Zealanders and continues to work tirelessly to enable more of these young people access to its benefits, CEO Geoff Burgess explains.

“The real emphasis is on the role sport can play in a person’s life – fulfilment, confidence, the ability to face challenges – these life enhancing qualities have the ability to spin off into other parts of a person’s life,” he says.

“Sport really does have the power to improve lives.”

In its early years, the Foundation’s role was almost exclusively providing financial aid to disabled children, distributed largely through the Crippled Children’s Society. “There was a major change around the year 2000 when the Foundation realised that to be truly effective, it needed to be involved in guidance, support and advocacy to encourage society to become more inclusive,” Geoff explains.

“At that stage we became involved in delivering training programmes; opening people’s eyes to how to include disabled children in sporting activities.”

Historically many schools would avoid the inclusion of disabled students in sporting activities by giving them the scorekeeper’s job or letting them go to the library, but all that is changing. Geoff says there is always a way to include someone with an impairment in games and sports, whether that is by modifying the activity or selecting a game that is inclusive of everyone’s capabilities.

Through the Foundation’s No Exceptions Training workshops, delivered to schools, national sports organisations and clubs, disability sport advisers assist teachers and coaches to plan for the inclusion of all students.

“An example would be modifying the game of volleyball to sitting volleyball when a student has an impairment affecting their feet or legs,” he says.

While the Halberg Awards is the country’s pre-eminent event to honour and celebrate sporting excellence, it is also the key fundraiser for the Halberg Disability Sport Foundation.

The New Zealand Sportsman of the Year Awards were established in 1949 by the New Zealand Sportsman magazine which folded in 1960. In 1963 when Sir Murray started his charity he reinvigorated the awards, which became known as the Halberg Awards.

When it was pointed out that no disabled athlete had ever won the standard categories, the Foundation added the Disabled Sportsperson of the Year category in 2011, further encapsulating the spirit of inclusion which is at the very heart of Halberg.

“It’s about providing an even playing field for each and every student.”

Fifty years after its establishment, the Foundation continues to work tirelessly towards its goal, connecting with children and young people throughout the country.

“There are 45,000 physically disabled children and young people in the age groups we work with and we are working hard to extend out networks and increase our reach year by year,” Geoff says.

The Foundation continues to be involved in breaking down barriers, enabling access to information, advice and guidance, lining families up with local opportunities and eliminating barriers such as financial restrictions.

“We will continue to work alongside partner organisations to develop opportunities, to enable physically disabled young people to further develop their sporting abilities and to encourage the inclusion and acceptance of all children in New Zealand sports.”

After a recent surfing event in Christchurch, part of the Flight Centre Foundation Halberg Surf Programme launched in2014 to enable physically disabled New Zealanders the opportunity to surf, a staff member described her role as the best job ever.

“That’s the feeling everyone has here,” he says. “There’s a dual reason for that. One we’re working for the inspiring vision of Sir Murray who is a humble high achiever. He is very much the reason we’re here.

“And secondly is the effect of being able to assist someone with a grant so they can get a wheelchair to play basketball, or helping someone with cerebral palsy get on a trike.

Seeing the difference that we can make in their lives is powerful. You can’t help but be motivated and inspired by bringing that freedom and excitement into someone’s life.”

The Foundation expresses its profound thanks to all those who have and do support it, and to Centurion Print for its support on this page.

Halberg Disability Sport Foundation 56 Cawley Street Ellerslie Auckland T 09-579 9931 E geoff@halberg.co.nz www.halberg.co.nz — Advertising Feature

The printer of choice for the Halberg Disability Sport Foundation for the last four years.

www.aucklandtoday.net.nz May 2015 41

Initiatives | Production Techniques

Designs that deliver efficiency “Throughout the years, the main change has been the real strategic focus on the markets and companies we market to,” Jim’s son, sales and marketing director Nick Halliday explains.

If there was any one key component of business success, it would be the ability to rapidly respond to change. This very skill has been at the heart of Production Techniques Ltd (PTL) since the very early years of the company and has played a strong role, not only in the company’s survival, but its global growth throughout the past 27 years.

“In the early years we were selling to whatever projects were available. We’ve become very focussed on the types of companies we’ve engaged with and ensuring they are a good fit for our offering and, as a result, we have grown significantly.”

In the early years, Production Techniques’ products were primarily chocolate machinery.

Today a large portion of the workload is manufacturing machinery for granola bars.

The company’s bar lines are designed for the production of granola, muesli, nut, protein and candy bars, while PTL continues to design and manufacture a large range of machinery for a variety of chocolate-processing functions, including melting, enrobing, depositing, moulding and cooling.

The end product capabilities of the company’s machinery include granola/cereal bars, nut bars, protein bars, confectionary bars, molten chocolate, chocolate chips and buttons, chocolate clusters, enrobed chocolates and moulded products.

Jim Halliday had been working for a New Zealand chocolate factory, manufacturing and maintaining machinery, when the factory was purchased by Cadbury. Recognising an opportunity he started his own business in 1988, manufacturing equipment which offered simple operation, simple maintenance and strong efficiencies.

Since day one, Production Techniques has been exporting product, predominantly to the US, and the company now boasts equipment on every continent.

Phone: +64 9 269 8142 Fax: +64 9 269 8144 Address: 5a Heb Place Takanini, Auckland Web: www.prosheetmetals.co.nz

The company’s presence in North America is now full time to meet the growing demand in its market. Nick Halliday has now been appointed to the role of Director – North American Business Development and is working from offices situated in Milwaukee WI.

Team triumph PTL’s people have been integral to the company’s success during the past 27 years.

Recruiting, developing and retaining the best sales and marketing professionals, mechanical designers and electrical designers to fulfil the company’s automation, site installation, assembly, fabrication and processing functions

is a key competitive advantage and pushes the company to greater heights.

The company takes tremendous pride in its team and is privileged to have a number of team members who have been with the company for more than 20 years. Mike Nevines and Warwick Smith joined PTL in its infancy and the company is thankful for their loyalty and commitment.

Nick prides the team on the confidentiality, integrity, ingenuity, experience and the effort the whole team puts into every task. “PTL’s success and growth is the result of a team effort from all involved at PTL.”

Proud to support PTL

“Creating innovative machinery, together”

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Electrical and Automation Engineers NZ Controls celebrating 10 years of delivering engineering excellence

42 May 2015 www.aucklandtoday.net.nz

Mobile: 029 200 6405 Phone: 07 847 6579 Fax: 07 847 3953

Initiatives | Production Techniques

“Our suppliers are extremely important to our success,” sales and marketing director Nick Halliday says.

“While we design everything ourselves, a large percentage of our fabrication is provided by local suppliers and our componentry is purchased by local suppliers, so we are extremely reliant on them in terms of being able to continue delivering quality of product, lead times and being able to deliver what we promise.”

PTL would like to thank Takanini fabrication firm Pro Sheetmetals, Hamilton engineering firm Stafford Engineering, automation technology firm IFM Effector, metal cutting, forming, shaping and grinding equipment specialist RR Bramley and Co, local packaging expert Pope Packaging, stainless steel, aluminium and mild steel fabrication company Stainless Design and refrigeration system manufacturers Envirochill, automation services provider NZ Controls. Also bearings, power transmission and engineering supplier SAECOWilson, as well as Bu-Mac Engineering for their support, as well as all their other suppliers during the years.

PTL solutions to improve your efficiency

Jim Halliday’s vision to manufacture equipment which offers simple operation, simple maintenance and strong efficiencies, continues to be realised through Production Techniques’ innovative chocolate and bar machinery.

This machinery allows you to optimise line efficiency and enjoy the flexibility to

PTL machinery meets these needs by reducing your cleaning and changeover times with its easy changeover technology and wash-down capabilities. “In short, it’s the people, our technology and our flexibility which really set us apart in the competitive industry,” sales and marketing director Nick Halliday says.

“We utilise advanced technology to provide our customers with customised solutions to any problems they encounter. We have the flexibility to adapt our product to suit their needs as opposed to much of our European competitors who manufacture mass produced product. We will work alongside them to develop a solution.

“We’re all about improving efficiencies, making their work run smoother and more profitable for them.”

PTL’s local New Zealand foundation has provided an ideal platform to becoming a leader in machinery that reduces your cleaning and changeover times. Compared with other larger markets, New Zealand companies have relatively small production runs, meaning they must change from one product to another more frequently.

By understanding this key challenge many of its customers face, PTL has developed ways to reduce the downtime between product runs and today the entire product range incorporates many innovative solutions to improve the efficiency of your operation.

One such product is the range of wash-down enrobers which can reduce cleaning times by up to half that of other industry suppliers, according to customer feedback.

PROUD SUPPLIER TO PTL WE STOCK: BEARINGS • SEALS • PULLEYS & BUSHES • ABRASIVES VEE BELTS • GEARBOXES • POWER/ AIR TOOLS • HAND TOOLS • WELDING SUPPLIES • CHAIN & SPROCKETS Suppliers to All Industries View our product range at: www.saecowilson.co.nz Email enquiry@saecowilson.co.nz Freephone 0800 338 833

PTL’s machinery is used for a wide range of capabilities: • Granola/cereal bars • Nut bars • Protein bars • Confectionery bars • Molten chocolate/fats • Chips/buttons/kibble • Chocolate clusters • Enrobed chocolates • Moulded products.

Crate Building & Packaging experts NZ’s leading ISPM 15 export packaging experts.

The design – put into operation in 2012 – is an evolution of previous PTL enrobers. It focusses on access to and removal of components without tools – including the carriage, pump and filter – reducing downtime and providing the ability to perform full allergen cleans.

The enrober also has a climate control system ensuring precise temperature control, which compensates for temperature variations in the external environment.

A strong focus of PTL’s designs is they are based on new hygiene standards, and the enrober is no exception, following the GMA sanitary design guidelines.

PTL has been involved with the AIOE One Voice document during the past two years. The purpose of the document is to utilise existing industry standards, guidelines and information, to define a process to allow consumer packaged goods (CPGs) and original equipment manufacturers (OEMs) to reach consensus of design criteria for hygienic equipment for lowmoisture food manufacturing.

stainlessdesign.co.nz stainlessdesign.co.nz

No man stands alone

PTL’s end product capabilities

manufacture multiple product variations on the same equipment, as well as meeting your regulatory hygiene and allergen obligations.

During recent years the industry has seen a rise in allergen cases and strengthened allergen regulations. PTL responded to customer requests and evolving industry standards by developing innovative sanitary wash-down cooling tunnels.

PTL’s design focusses on eliminating areas where allergens can grow – either by enhancing sealing or enabling all parts of the cooling tunnels to be washed, including ducting, evaporator sections, beds, belts and drives. At the same time PTL has been able to maintain and even improve its machinery’s cooling efficiency to ensure controllability, optimum cooling and maximum production.

The wash-down cooling tunnels are designed for cereal/granola/confectionery bar masses, and chocolate coatings.

PTL has always placed significant design focus on equipment cleaning and food safety. This focus has led us to design innovative hygiene solutions that help you meet the current strict allergen regulatory requirements.

PROUD TO BE ASSOCIATED

WITH PTL At Stainless Design, we’re proud to be associated with PTL and to offer them a wide variety of state-of-the-art processes.

PH: 09 266 5636 Mobile: 027 4736 555 Email: jono@popepackaging.co.nz

POST HARVEST COOLING SOLUTIONS

By Envirochill Refrigeration Limited Expertise and professional service in manufacture, supply and installation of refrigeration systems for cooling all Post Harvest Produce. Also specialists in post harvest ripening systems. Systems designed and built by Envirochill are energy efficient and user friendly. Envirochill Refrigeration packages are specifically manufactured to suit individual clients requirements.

www.envirochill.co.nz Post-Harvest Cooling

Envirochill, Unit 6, 41 Smales Rd, East Tamaki, Auckland Ph: 09 272 3595 | Tollfree: 0800 264 787 | E: paul@envirochill.co.nz

www.aucklandtoday.net.nz May 2015 43

At a glance | NZ Forestry

Initiatives | Production Techniques

Forests of fortune

PTL fast facts

As the third largest export earner in New Zealand creating $4 billion of revenue annually, the forestry industry is a dominant force in this country’s economy.

PTL specialises in the design and manufacture of innovative chocolate and bar machinery.

PTL was founded with a clear objective: to create high-quality machinery focused on simplifying operations and improving efficiencies. We collaborate with our customers to ensure our chocolate and bar machinery meets their needs.

An opportunity realised through hands-on experience Jim and Mary Halliday founded PTL in 1988. Prior to forming PTL, Jim worked as the chief engineer in a chocolate factory, designing and maintaining chocolate machinery. It was from this hands-on experience, both in machinery design and chocolate processing, that Jim saw an opportunity in the market.

Creating innovative machinery, together PTL works closely with its customers and since day one our focus has always been on our customers. “When our customers tell us what they need, we listen. Our machinery is easy to operate and maintain, with fast and simple cleaning and changeovers. With an inherent drive to innovate, we specialise in evolving designs and technology.”

A long term partnership Our objective is to work closely with our customers, deliver effective solutions and build long-term partnerships. We promise a personal approach, where you deal directly with the people at the heart of the business.

“It is our people, our advanced technology and our flexibility that set us apart,” Nick Halliday, second generation of PTL’s founding family.

The Chinese are our leading export market, with New Zealand earning $936 million annually from China bound exports. India, Japan, Korea and Australia are the next biggest markets taking a mixture of timber products.

They say chocolate is one of the few recession-proof industries, with its ability to increase market share during an economic downturn.

“Even during the downturn in the economy we had continued growth. We’re somewhat protected, with the end product of our machinery being a low cost food item.

“So moving forward the biggest challenge for us will be ensuring that we remain competitive and that our technology remains a step ahead of the competition.

“The North American market will continue to be a big focus for us moving forward, we will be continuing to grow and develop relationships with multinationals, co-packers and companies outside of that and developing strong ongoing relationships with those key customers.”

Production Techniques Ltd 18 Echelon Place East Tamaki Auckland T (09) 274 3514 E sales@ptl.co.nz www.ptl.co.nz

Historically the United States has been a top importer of New Zealand’s processed timber however, the global financial recession and resulting downturn in construction has meant a drop off in demand. Emerging markets include India and Vietnam – with rising populations the demand for more housing and products has increased. Essentially there is world wide demand for timber and that demand isn’t going anywhere.

This makes investing in forestry a smart move.

NZ Forestry is a locally owned forest management company withthe professional skills to advise you from forest establishment through to the harvesting of your forest.

They provide expert advice and analysis, meaning you realise maximum value from your forestry investment.

Forest establishment, tending and protection are crucial to the value of your investment, therefore professional advice, planning, supervision and management of these operations is a must.

“Every forest is unique, so we tailor our harvesting and marketing service to your individual requirements, taking the time to

ensure we understand your expectations and making clear what you can expect by using NZ Forestry as your forest manager of choice.

“Our professional harvesting and marketing service will help you realise maximum financial return. We make sure that your overall costs are managed throughout the harvesting process starting with a smart harvesting plan for your individual forest. We take care of environmental compliance, solve engineering challenges and actively manage the harvest process to protect your interests.

“We deal with domestic and export log customers to consider all sales options and will put together a sales mix to give you, the forest owner, the best overall return.”

NZ Forestry’s management and consulting services provide everything you need to make your tree crop as profitable as possible.

“With close liaison for your budget, we develop a detailed management plan for your forest.

We then find the best contractors for the project and continue to oversee all operations until it’s completed.

“We provide ongoing reports of progress vs plan to keep the Forest owner updated, and regularly analyse alternatives to increase revenue or manage costs more efficiently.”

NZ Forestry Unit 2, 16A Commerce Street 408 Queen Street 110 Devon St West Whangarei Thames New Plymouth T 0800 50 50 77 www.nzforestry.co.nz

— Advertising Feature

— Advertising Feature

Call us on

09 836 4417 Proudly supporting PTL

Precision Engineering CNC Machining

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• Property Sales & Purchases • Commercial Transactions • Dispute Resolutions

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BRAMLEY CONTRACT MACHINING Specialising in: Turning, Machining, Cad/Cam Design, Drilling, Welding, Precision Parts, Assembly.

“Proud to support Production Techniques Limited” Contact: Brooke Walker 09-573 2036 or Brooke.Walker@bramley.co.nz 44 May 2015 www.aucklandtoday.net.nz

At NZ Forestry we believe in quality in everything we do, and your forest should reflect this. We provide professional forest management and consulting services to forest owners and investors.

- Harvesting and marketing - Forest Management - Forest Engineering - Carbon Forestry Freephone: 0800 50 50 77 Office: +64 9 974 8726 Email: jeremy.w@nzforestry.co.nz

nzforestry.co.nz

Real Estate | Now First National Real Estate Manukau

Finding the right home for you After just 12 months in the real estate industry Alan Cooper earned more than $400,000 in commission. This is truly an outstanding and impressive achievement. Six months later, Alan continues to enjoy a successful career amongst the Now First National Real Estate team in Manukau.

Calm, collected and highly focussed on his definition of success – “getting what his clients want” – Alan’s years spent in sales, marketing and management roles in the corporate and SME sectors have contributed to him understanding the reality of commercial expectations, deliverables and end results.

He brings a refreshingly pleasant approach to the whole real estate experience, with the maturity that makes a seemingly daunting task appear simple and uncomplicated. Whether listing a property for marketing and sale or assisting someone to buy in this buoyant market, you will find he brings the “X” factor to the table.

“Alan achieved the First National Double Diamond Award at our national internal awards,” senior sales consultant David Subritzky explains.

“This is awarded to agents who earn a minimum of $400 thousand commission in the sale of real estate in any one year. Alan achieved this in his first year in real estate.”

While other real estate companies talk about having a “family” atmosphere, the team at Now First National Real Estate Manukau truly are an extended family.

Principal Monica Subritzky is joined by her sons Arthur and David. Adding to the family flavour is John Smith and son in law William Harris. Although the rest of the team members aren’t blood relatives, they may as well be, David laughs.

“We’ve gone to school together, we’ve grown up together, we work together and we socialise together therefore we have kept very close as family friends. Family is important to us and we ensure the family atmosphere is maintained within our business every single day.”

The team all love promoting and selling real estate in South Auckland, the area in which they specialise. The majority of the team were educated and grew up locally. Currently they reside in Manukau, Alfriston, Manurewa, Mangere, Papatoetoe, Flat Bush, The Gardens, Papakura, Wattle Downs, Takanini and Franklin areas. They have therefore developed a wealth of local knowledge definitely being an advantage for sellers and buyers assisting them to make the right decision when selling or buying real estate.

The office itself is centrally located in the hub of South Auckland at 7/40 Cavendish Drive, Manukau City, which makes the team accessible to all clients whether they are located in Manurewa, Mangere, Manukau, Otara, Papatoetoe, Flat Bush or outside of the South Auckland area.

Not only does Now First National Manukau deliver superior sales service, the close knit

team offers a superior property management service. The property management division already has many satisfied landlords and tenants, but are more than capable of taking on a lot more new clients.

The South Auckland firm is also always on the lookout for driven sales staff who are interested in the challenge and excitement of a career in real estate. “It’s a fantastic industry to be involved in,” David explains.

“It enables you to work hard and earn a great income while having the flexibility of spending time with the family. It offers the challenge of closing sales using learnt strong negotiating skills and yet there is the enjoyment of meeting and doing business with a wide variety of people from different backgrounds. Through their professional services offered the agents have gained the respect and friendship of many different peoples they may never have crossed paths with.”

Now First National Manukau will assist you to become qualified and then put you through a cadetship (the same course Alan went through) “This enabled Alan to gain his qualifications while still taking care of his family needs.”

HERE TO HELP YOU GROW YOUR BUSINESS We offer a complete range of accounting, taxation, audit and assurance, business advisory and consultancy services

If you’re interested in pursuing a highly rewarding and flexible career - put your family first and contact us NOW. “We are family people committed to looking after the real estate interests of families in the South Auckland region and making it easy for them,” David says.

“Families are forever.”

Now First National Real Estate Manukau 7/40 Cavendish Drive Manukau Auckland T (09) 262 2268 www.nowfn.co.nz — Advertising Feature

(09) 262 2268

For any enquiries contact Shane Browning at: shane.browning@dfkogc.com

Ph: 09 379 3890 Fax: 09 309 3304 www.dfkogc.com

www.nowfn.co.nz

PO Box 6077 Wellesley Street Auckland | 1141 Level 4 52 Symonds Street Auckland | 1010

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ph. 09 975 1810 | mob. 022 616 7685 | e. info@copydesign.co.nz 1/65 Cavendish Drive, Manukau City | www.copydesign.co.nz www.aucklandtoday.net.nz May 2015 45

Exporting | RPM International Tool & Die

Commitment to quality delivers a solid global reputation RPM International Tool and Die has been exporting tooling for more than 20 years and competes against, among others, product from China, the US, Italy and Portugal. As the main export market for New Zealand, Australia is also a major area of business for this Auckland based company.

“In addition to our local trade and reputation, of which we are very proud and committed, we have now entered markets in the US, China, Thailand and England and are now establishing a foothold into the Chilean marketplace, after the New Zealand Government signed a free trade agreement with them 18 months ago,” says Mark Vincent, RPM’s director of sales and marketing.

These are indeed exciting times for this company which in only three decades has gone from humble beginnings to one of the country’s largest engineering operations.

The machinery, technology, tool design and production facilities are second to none and the highly skilled tool designers, operating from RPM’s purpose-built 30,000 sq ft premises on Auckland’s North Shore, create tools and dies to make everything from stadium seating through to dishwasher components.

RPM is ahead of the game with the Matrix Tool Management System Stores and dispenses tools & inserts

•

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The team at RPM strives to ensure that customers are included in the design and manufacture of every project. Keeping them fully informed and involved every step of the way. Mark says, “We’ve always treated our customers as number one. We don’t keep them at arm’s length.”

While there is local competition, tooling is a small industry within New Zealand, with all the firms knowing of each other. The workload is shared among the groups to all customers’ benefit. However, the size and manufacturing capabilities at RPM really set them apart in the industry, with manufacturing lead times being very short compared to the world market.

“This is a major and unique selling point for the company that lends itself both to local trade and export business. The recent change in the exchange rate makes New Zealand pricing more economical, which has made us even more competitive in the US and Chilean markets,” Mark says.

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we are able to offer a wide range of product for the tool making industry from ejector pins and water fittings all the way through to hot runner systems, valve gates and electronic control systems.

PROUD TO SUPPORT RPM INTERNATIONAL 46 May 2015 www.aucklandtoday.net.nz

“We’re manufacturing the highest quality tooling and that’s the market we aim for.”

Mersen NZ is a proud supplier of EDM graphite to RPM International

MATRIX ADVANTAGES •

RPM services both the local market and an extensive international client base, specialising in high end automation, press tools and injection moulded tooling for all engineering disciplines in the packaging, electronic, white ware, plastics and automotive industries, together with precision components for the medical and aviation sectors.

RPM’s portfolio of projects spans more than three decades and demonstrates clearly the innovative diversity achievable with aim and commitment to producing the highest quality tooling in the market.

Phone: Fax:

09 415 4020 09 415 4022

MERSEN Oceania Pty Ltd – New Zealand Branch

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Ph: 09 534 6612 E: diequip@xtra.co.nz

Exporting | RPM International Tool & Die

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Four cavity takeaway container lid thin wall section

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Sintered insert section

Chile represents a strong market for New Zealand firms; with most Chilean people and companies familiar with New Zealand because of the Carter Holt Harvey brands; a company that boldly expanded into Chile, establishing itself firmly in the forestry and plastics industries and, more recently, dairying.

RPM is always keen to offer their best sell regarding they can give their customers – their capabilities and experience – and for RPM that is the overall tool design. While many shops don’t have their own tool designers, RPM have five full time and that’s helps enormously with winning new projects.

“Chileans are very familiar with our country Chile is on the same latitude to New Zealand, with a similar climate and they’re very prepared to do business with us. When I travel overseas to visit companies, they really appreciate seeing the owners of a company coming through the door, not just a sales rep and that plays an important role in forming those strong relationships.”

The use of PTC Creo – an award winning 2D and 3D CAD software (formerly known as Pro Engineer), as a worldwide based system, ensures RPM are operating world class facilities from “right there in New Zealand,” Mark explains.

RPM’s three directors, Mark, Peter Smith and Aaron Dwight are all hands on, working alongside a strong team of 40 engineers and support staff, including five full time tool designers. They describe their key challenge in the industry as being able to be cost effective and keeping lead times short to maintain their competitive advantage. Mark says, “Every customer wants the job done yesterday”.

The competitive nature of the tooling industry results in high quality finished products, so

Also used at RPM is a new technology called Conformal Cooling, which is revolutionising aspects of tooling. This technology involves laser sintering inserts out of powdered metals, or more simply, the ability to grow an insert, layer by layer out of a metal powder, incorporating very intricate internal geometry to form cooling channelling that follow the flow of a cavity, hence the conformal cooling.

This innovative procedure can produce shortened cycle times, improve plastic part quality, reduce warping and—above all— result in cost reductions.”

The keys to growth How did RPM turn a small business into a tool and die powerhouse? It comes down to experience, expertise, commitment to quality, reinvestment and an outstanding team of highly qualified staff.

“Our key business achievement is being at the forefront of the industry,” Mark says.

“The testament is the many major customer relationships we have throughout the world who keep coming back to us time and time again.”

“When our largest ever project emerged where we had invested a lot of IP, we decided that the tooling had to be first class and we wanted to keep it in New Zealand and not have, for instance, a Chinese toolmaker show our designs around, which are patented,” Steve says.

“We knew RPM were capable of producing what we needed, but they exceeded expectations. They are a nice bunch of blokes and the company has a very professional air about it; very good to work with at all levels, design, technical and management.”

One such customer is packaging firm Cospak Pty Ltd, a customer of RPM International Tool and Die for the past 18 months. “They approached us because they knew our capabilities, the world class quality of our products, our speed to market and that we could For more information on the services provide them with strong tool maintenance available or for a quote please contact us: programmes. They required high running and high speed tools that make millions of products.” RPM deliver on all counts.

RPM International Tool & Die 34 Apollo Drive Group Technical Advisor Cospak Australia and Rosedale New Zealand, Steve Habershon confirms this.

He knew of RPM for 25 years but had only used Auckland T (09) 479 8844 them occasionally, as they were not perceived www.rpmtoolanddie.com to be at the budget end of the tool making

— Advertising Feature

fraternity that the company generally used.

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Proud supplier to 34 Apollo Drive, Rosedale, Auckland, 0632 Tel 09 479 8844 | www.rpmtoolanddie.com www.aucklandtoday.net.nz May 2015 47

Food Distribution | Service Foods

Delivered fresh every day The key to longevity in business, as in life, is the ability to move with the times, to adapt to meet changing needs and adopting the evolutionary process as a means to stay at the top of your game.

While Service Foods is today one of New Zealand’s largest privately owned and operated food service distribution businesses, it started from humble beginnings and it’s been the conscious decision to move with the times which has seen the company go from strength to strength.

and have evolved to form the business as it stands today,” director Aneil Balar explains.

The extent to which Service Foods has been working to expand its reach across New Zealand from its two locations, in Auckland and Christchurch, is evident in three company milestones occurring this year.

The firm’s product range includes dry, frozen, chilled, fresh seafood, imported foods, with fresh produce and the latest addition to the range is butchery.

While 2015 marks 35 years of general operations in the industry and 21 years of operation under the Service Foods Ltd banner, it also represents five years of sustained and substantial growth within the Auckland market.

Today Service Foods supplies a wide range of customers, including hotels, quick service restaurants (QSRs), restaurants, cafés and manufacturers. “We started in fresh produce

“The business is based around the supply of foods to hospitality, airlines – essentially anyone who cooks or creates food we have the capability to supply them.”

Service Foods has progressively built its operational strength and with this, its reputation by acquiring businesses in recent years. There is no intention of slowing down, with more acquisitions planned for the future.

Aneil says Service Foods’ proactive and competitive operation has ensured its success will be ongoing, with the company covering Auckland, the Waikato and Canterbury by truck and other regions by freight.

PROUD TO SUPPORT SERVICE FOODS LTD We are your one stop shop for quality baking products & equipment for all bakers Visit our website www.starlinedistributors.co.nz for more information and how to order

“Our stability and the energy within our team have enabled us to cement our position in the market and propel us forward. We have grown from five staff to 260 now, with the key growth concentrated in the last 10 years.”

The company was established by Aneil’s parents in the 1980s. Aneil joined the family

operation in 2004 and his brother Nikul came on board in 2007, with their respective Bachelors of Commerce – Aneil in management and accounting and Nikul in management and finance – playing an important role in moving the company forward.

We deliver throughout NZ by courier. Deliveries generally take 1-3 days maximum Email: info@starlinedistributors.co.nz Phone: 04 385 7424 or 0508 STARLINE

www.melbafoods.co.nz

Proud to support Service Foods Ltd

39 Porutu Place, Tauriko Tauranga, New Zealand Phone: 7 541 3535 | Fax: 7 541 3387

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Proud to be selected as a supplier of materials handling equipment to Service Foods Ltd.

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Proud to support Service Foods Ltd. 48 May 2015 www.aucklandtoday.net.nz

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Food Distribution | Service Foods

“

Long term we want to become a national player, while remaining New Zealand owned and operated, which is unique in our market. So that will be a key driver for us moving forward.

Broadening product range This ongoing success has been realised with the company’s new fresh foods division, opened last December, to provide customers with an even greater range of product choices.

The division is just the latest in a long line of ongoing developments for the company, involving the construction of a new 3,000 square metre building adjacent to its existing 5,000 square metre chilled/frozen/ambient premises in Otahuhu.

Aneil says while Service Foods has experienced huge growth during the past 10 years, the new fresh foods division is one of its biggest developments, including its own butchery where fresh meat will be cut to order from the carcass daily, a custom built fresh produce operation which sources and supplies a wide range of fruit and vegetables, and fresh fish is also caught and processed daily.

“By processing in-house we can customise requirements for our clients and ensure we deliver the freshest quality possible,” he says.

”

markets, Melba Foods provides high quality products, with great prices. “This brand is doing extremely well in the market,” Aneil says.

products – also provides Service Foods with excellent quality product and service that is a “step above”.

Hyundai Halbro Forklifts provide servicing and maintenance for the firm’s forklifts. “They are an excellent team to deal with, offering a fast, efficient service.”

“Expansion is definitively on the cards, both locally and overseas,” Aneil says. “Long term we want to become a national player, while remaining New Zealand owned and operated, which is unique in our market. So that will be a key driver for us moving forward.

Service Foods’ pies are supplied by Maketu Pies, another family business who makes products by hand, just as nana would have.

“They supply us great quality savouries and snacks, but importantly, it’s repeated quality,” Aneil says.

The Wah Lee Company is an Asian emporium, which supplies Asian food items, home, kitchen and craft products. “They have an excellent range and are very cost competitive.”

Pacific Salt produces a variety of salt products for a wide range of industry uses and applications, offering great service and competitive pricing.

While Home Gourmet – a market leader in the foodservice industry with value added duck

“Our fresh, butchery and produce divisions – which opened in Auckland in January – have, and will continue, to be a key focus for us. Being able to supply exceptionally fresh products and customise options for our clients is a big turning for our business and we’re looking forward to the future.”

Service Foods 17 Saleyards Road Otahuhu Auckland T (09) 2585010 www.servicefoods.co.nz — Advertising Feature

The produce division will increase Service Foods’ capacity considerably, providing a one stop shop solution for its clients.

“The extension to our operation enables us to cover all the bases in terms of production,” Aneil says.

“We have our own butchery enabling us to cater to specialised cuts, our own specialised division getting fresh produce daily, and by processing our own fresh fish in house we can get special species and cuts our customers want.

“We have a dry, frozen and chilled range, covering everything from the plate up. This makes it easy for our customers, who can order everything from one place while ensuring they are getting the highest in quality.”

The whole team is service orientated, Aneil adds. “We go out of our way for our customers to source products that others give up on.”

Being successful in business is all about communication and, with this, establishing and maintaining working relationships with both suppliers and clients alike.

“Our strong relationships with our suppliers and clients has played an extremely important role in our success,” he says.

PROUD TO SUPPORT SERVICE FOODS LTD

Christopher Bolt runs the company’s email marketing server. “This is an email marketing platform we use,” Aneil explains. “It’s a great platform, which is easy for our team to use.”

Starline Distributors has been supplying bakery equipment and cake decorating items to the baking industry throughout New Zealand since 1928 and Aneil says the products are high quality, delivered with great service.

With a wide range of indulgent desserts for the café, restaurant, catering and food service

We are an Asian based emporium that stock things like spices, Chinese cookware, Japanese goods, European goods/cookware, Chinese crockery, Chinese instruments, Chinese lanterns, Japanese papers, paper blinds, silks, fabrics, dried fruits, various kinds of nuts, and canned goods.

Proud to support Service Foods Ltd (Auckland) 220 Hobson St, Auckland CBD

Phone: 0800 FOR PIES 6 LITTLE WAIHI ROAD, MAKETU www.maketupies.co.nz

09 373 4583 | 0274790812 | 0800 924 533 bwahlee@gmail.com

www.wahlee.co.nz www.aucklandtoday.net.nz May 2015 49

RETRACTION In the November 2014 issue of Auckland Today, an advertisement on page 40 by website design company FatWeb made direct consumer comparisons to the web design services offered by Zeald New Zealand Limited.

Information used in that advertisement was incorrect or outdated. FatWeb acknowledge that the inclusion of incorrect and/or outdated information in a comparative advertisement is likely to mislead or deceive the public.

Therefore FatWeb apologises unreservedly to Zeald for any inconvenience or embarrassment the running of this advertisement may have caused.

Transport & Motoring | Redwood Panel and Paint

Ironing out the kinks Redwood Panel and Paint Ltd is celebrating the milestone of 10 years in the industry, proudly serving as panel beaters in Auckland and the surrounding area.

Based in Swanson and owned by Kym and Darren Harvey, the company specialise in accident repairs, WOF and rust repairs, restoration, private work and chassis straightening.

In the last 10 years it has withstood the test of time, seen the ups and downs of the industry and has gone from strength to strength. This is acknowledged in the positive changes within the company which better serve its loyal customers.

Redwood Panel and Paint has a very good reputation and has very strong recommendation from a wide variety of local and out of area businesses.

Redwood’s panel beaters are professional, experienced and are dedicated to looking after its customers.

The tried and true panel beating specialists in Auckland can restore normalcy to your daily routine by expertly performing any crash repairs you require. Have peace of mind that you and your loved ones will be safe on the road. You can trust Redwood Panel and Paint Ltd for those emergency services and call today for a free quote.

The team at Redwood Panel and Paint are professional tradespeople who produce quality work and are proud of it. During the years the company has been recognised for consistently producing top quality work and will continue to serve Auckland with its crash repairs for many years to come.

The company is always up-skilling its panel beating technicians to ensure they stay on

top of the game and are equipped with the latest knowledge and qualifications.

This includes updating its equipment with the latest technology. It has the newest SEETAL bake oven that offers a professional long lasting finish, as well as a new two Post clear floor hoist and a Caroliner Chassis machine, along with other machinery. It also maintains a fleet of courtesy cars for your convenience.

Redwood Panel and Paint always go the extra mile to meet its customers’ satisfaction and fully stand by its 100 percent guarantee on all of its work, which is why when it comes to high quality professional finishes, Redwood Panel and Paint are among some of the best panel beaters around.

Redwood Panel and Paint is a proud business and intends to stay that way.

The company achieves this by continuing to develop and growing as professionals in the panel beating industry.

The company has already achieved bronze recognition and intend to become a recognised gold repairer in the coming years.

Redwood Panel and Paint Ltd would like to thank its valuable suppliers who have helped to make the company into the successful company it is today:

Redwood Panel & Paint Ltd 640 Swanson Road Swanson Auckland 0612 T (09) 832 7600 E redwood.panel.paint@xtra.co.nz www.redwoodpanelandpaint.co.nz — Advertising Feature

FAMILY BUSINESS OWNED & OPERATED

www.davytyres.co.nz

Services include

Phone: 09 836-6943

Proud to support Redwood Panel & Paint

- Automotive Refinish - Aerosol Service - Colour Matching - Decorative Paint - Mobile Paint Shop - Technical Advice

Come and see us in store at 159 Central Park Drive, Henderson, Auckland

• Davy Tyres • Autopaint • Smits Group • West City Holden • Corban Revell Lawyers.

www.autopaint.co.nz Phone: 09 837 5836 | Email: sales@autopaint.co.nz

West City Auto Group Ltd 130-134 Central Park Drive, Henderson 0610, Waitakere

Phone: (09) 837-0907 Fax: (09) 837 5291 Email: parts@westcityautogroup.co.nz

Corban Revell Lawyers proudly supports local businesses and wish to congratulate Redwood Panel & Paint on 10 years in the industry.

133a Central Park Drive Waitakere City Auckland 0610 New Zealand

DX-DP 92558 PO Box 21-180 Waitakere City 0650 Auckland, New Zealand

Phone: +64 9 837 0550 Fax: +64 9 838 7187 Email: info@corbanrevell.co.nz www.aucklandtoday.net.nz May 2015 51

Transport & Motoring | Motortech4x4

The 4x4 experts Motortech4x4 is one of Auckland’s largest 4WD specialists, operating a modern workshop and new high-tech machinery from its large site in Glenfield.

Customers bring their 4WDs to Motortech4x4 from all over Auckland, due to the company’s reputation for quality work at a fair price.

However, you don’t have to be a 4WD owner to enjoy the quality workmanship and excellent service at Motortech4x4. The company also services and repairs all other types of vehicles, including cars, vans, fleet vehicles and passenger vehicles.

Motortech4x4 has been owned by Stuart and Jane Cocking for 10 years. The couple have built the business up significantly since they purchased it.

“It was originally a tiny little two-bay workshop; we’ve probably tripled the floor space of the workshop,” Stuart says.

“We expanded into the unit next door and increased our product range, especially with 4WD accessories. It’s a growing market with new utes; people are dressing them up with tyres and alloy wheels.”

Quality mechanical services Motortech4x4 employs a team of specialist 4WD mechanics, who carry out all servicing, repairs and upgrades, offering a fast, efficient and quality service.

“We know you want your vehicle back as quickly as possible, with minimal labour costs,” Stuart says.

“At Motortech 4x4, you’ll enjoy exactly that, thanks to our fully-equipped, high capacity workshop. Plus we only use quality lubricants and genuine or quality OEM parts. So you can be sure we will never compromise on quality or safety with sub-standard car parts.”

Motortech4x4 services and repairs all types of vehicles, as well as specialising in four-wheel drives

The company stocks a huge range of spare parts and can access most parts quickly.

With the latest diagnostic tools, the Motortech4x4 team can quickly identify problems with ABS, airbags, engine management or other computer-controlled systems, saving time and money.

“We’re the North Shore agents for ARB 4x4 accessories. For everything from standard 4WD and non-4WD shocks to 4x4 suspension lift kits, you can rely on Motortech 4x4 for quality parts and fitting.”

It has recently invested in a range of new equipment, including a John Bean 3D wheel aligner from America, which offers superior accuracy, and new hoists.

The business is an approved Warrant of Fitness Centre for all vehicle types and can supply and fit new clutch kits to 4WDs and other vehicles.

The business also re-gasses old gas struts for your boot or bonnet, as well as supplying new and custom gas struts for any purpose.

FREE RUST PROTECTION

With every 4 litres of Prolan purchased from Motortech 4 x 4 the Motortech team will offer a FREE APPLICATION (COATING) of Prolan to your 4 x 4 chassis – to STOP RUST.

- Long lasting Natural Protection – Prolongs Vehicle Life – Increases Resale Value – Improve COF Checkouts – Stays on in Harsh Conditions – Sand – Salt - Mud

Roof Rack Systems, Luggage Boxes, Roof Trays / Baskets, Shade Awnings, Bike Carriers, Water Sports Carriers, Boat Loaders, Commercial and Trade Systems.

STOP RUST Phone: 0800 PROLAN ( 776525) | WWW.PROLAN.CO.NZ

Proud to support Motortech 4 x 4

APPCO AUTO PARTS NORTH SHORE ARE PROUD SUPPORTERS OF MOTORTECH 4X4 Phone: 09 444 1313 Email: brmgr153@appco.co.nz Unit B, 79 Wairau Road, Glenfield 52 May 2015 www.aucklandtoday.net.nz

Transport & Motoring | Motortech4x4 customers; you’re not just a number when you come here.”

Motortech4x4’s wide range of high quality automotive services include: • Full mechanical repairs and servicing on all vehicle types • Customer lounge with free coffee • Free courtesy cars • Warrants of fitness • MTA assured • 4x4 tyres – supply, balancing and fitting • 4x4 suspension upgrades • 4x4 accessories-ARB 4x4 Accessories • Friendly, expert advice

The company’s mechanical team includes workshop supervisor John Harvey, A-grade mechanic Scott King and recently qualified mechanic Alistair Mabey, who are all avid 4WD enthusiasts.

Stuart is a fully qualified automotive engineer with more than 25 years’ experience in the automotive trade, having worked for many franchise dealers, including Jaguar, MG, Nissan and Landrover.

Motortech4x4 offers a wide range of high-quality automotive services

<

• Custom fleet approved repairs

Customers bring their 4WDs from all over Auckland to Motortech4x4, which has built a reputation as one of the city’s leading 4WD service providers.

High quality suppliers

• Fitting service for non ARB • Free roadside assistance with its 60 and 80-point services.

A gold standard of service It’s all about great service for the team at Motortech4x4 in Glenfield, which knows how to keep its customers happy and its prices down.

Owners Stuart and Jane Cocking have focussed on offering a high quality, fast and efficient service in the 10 years they’ve owned the business.

Other suppliers include Rhino-Rack NZ Limited, GME Radios, ARB 4x4 Accessories and BNT Automotive.

Motortech4x4 34 Hillside Road Wairau Valley Glenfield North Shore T (09) 444 4633 E sales@motortech4x4.co.nz www.motortech4x4.co.nz

Motortech4x4 stocks a wide range of accessories and products for four-wheel drives

<

“We’re a family-operated business so you get to speak to the owners. I’m here most of the time,” Stuart says. “We pride ourselves on our reputation and looking after our

Motortech4x4 uses only quality suppliers for all its mechanical work, including Prolan, which provides a rust preventative treatment, and Appco (North Shore), which supplies general parts.

— Advertising Feature

For all your GME radio communication requirements see the team at Motortech 4x4

ARB is Australasia’s largest 4x4 Equipment Manufacturer. People rely on us because we’ve earned our stripes - ARB has been in business for more than 30 years, and our products have been tested and proven in the toughest conditions on earth.

To cater for the diverse needs of 4WDers everywhere we offer a comprehensive range of equipment that will improve your vehicles capabilities.

Business or Pleasure, on road or off, if you want more from your 4WD we will make it happen - ARB is your one stop 4x4 Accessory Shop.

Proud to be associated with Ph 0800 ARB 4WD (272 493) or go to www.arb4x4.co.nz

BNT Glenfield

1/22 Hillside Road, Glenfield

441 1079 bnt1301@bntnz.co.nz For over 60 years BNT Automotive has been the premier trade supporter. No other automotive trade supplier offers the range and parts knowledge required to fully service our diverse automotive market.

Stainless steel bonnet Z bracket

5 watt waterproof rugged 477 MHz PRS handheld radio

Fibreglass 477 MHz antenna with elevated feed, cable and connectors

e-mail: nzbranch@gme.net.au

BNT Glenfield has proudly supported Motortech 4x4 with quality parts, tools and equipment, as well as Fuchs lubricants for 10 successful years.

NZ360B

Super compact 5 watt, 80 channel 477 MHz PRS CB radio

PROUD TO SUPPORT MOTORTECH 4X4. www.aucklandtoday.net.nz May 2015 53

Transport & Motoring | Auckland Truck Specialists

Leading the truck repair field There aren’t many businesses around that can truly boast their staff are the best in the world, but Auckland Truck Specialists is one that can. The family owned and operated company in Manukau offers comprehensive mechanical repairs and servicing for all truck makes and models, specialising in Isuzu.

World leading technician Auckland Truck Specialists was formed by Glenn Craig more than 20 years ago, with his son Richard Craig today employing 12 highly skilled staff.

Mark and fellow Kiwi, Ashley Bennelick from TDM, won the gold medal out of

“They did a whole range of tests and fault finding and were marked on their performance.

To walk away the best in the world at repairing Isuzu trucks is extremely pleasing.”

While Mark is not eligible to enter the World Technical Competitions again, he did win best in New Zealand for the Isuzu Technician Guild in 2013, and came second last year. “Mark has been with us for over 20 years and he’s well known for his skills,” says Richard.

The team at Auckland Truck Specialists in Manukau

<

Richard is extremely proud of the company and its talented team, particularly Marie Owen who in sole charge of the office, Danny Chandra who is the workshop foreman, and Mark Broadbent, who is the workshop manager and represented New Zealand at the 7th Isuzu World Technical Competitions in Japan in 2012.

competitors from all around the world, including Japan, America and Australia.

“It was the first time New Zealand has ever won gold in the competition; Japan came second,” Richard says.

“Winning the competition meant we were able to advertise that if you had an Isuzu truck and you had issues with it, you’d want to come to us.”

Authorised Isuzu service dealer As an authorised Isuzu service dealer, Auckland Truck Specialists operates a range of high-tech diagnostic equipment.

“We do all brands of trucks but Isuzu is our specialty; we have the computer to plug in and talk to it, whereas other companies can’t properly diagnose the problem. Our Isuzu diagnostic tool is called Tech2 and no one else in Manukau has one; that’s our point of difference.”

ALL AUTO ELECTRICAL WORK INCLUDING: WIRING, LIGHTS, BATTERIES, SWITCHES, ABS, EBS

PROUD TO SUPPORT AUCKLAND TRUCK SPECIALISTS 24/7 BREAKDOWN SERVICE TO APPROVED CUSTOMERS SPECIALISE IN COMMERCIAL, TRUCKS, EARTHMOVING, DRILL RIGS

ALL STEEL CUT TO LENGTH No cutting job is too big or too small – cutting steel to length is our business.

Flats, Angles, Square and Round Bar Pipe, Hollow Sections and Furniture Tube, House Beams, Channel, Reinforcing Bar & Mesh

— Advertising Feature

Proud to support Auckland Truck Specialists

Stockists of Hino, Isuzu, Mitsubishi, Nissan, Scania, Volvo, MAN, DAF, Mercedes and Trailer Products

LARGE SECURED WORKSHOP

www.wiriauto.com

Auckland Truck Specialists 14 Oak Road Manukau Auckland T (09) 262 2978 E admin@aucklandtruckspecialists.co.nz www.aucklandtruckspecialists.co.nz

TRUCK, TRAILER & BUS PARTS

WE SELL CENTURY YUASA BATTERIES

P. 09 262 2660 | M. 027 493 2587

Auckland Truck Specialists carries out all types of truck repairs and preventative maintenance. With the company getting increasingly busier each year, Richard and his team place a big emphasis on completing all jobs quickly and making sure they’re done right the first time.

Contact us on 0800 404 100 for your parts requirements

Quality Parts with Professional Service at Competitive Prices

WE NOW DO PLASMA CUTTING TOO

Any shape you can think of we can design it and cut it, Machinery and Vehicle Parts Custom Metal Artwork Signage and more

Steel South Auckland Ltd, 7 Mana Pl, Wiri, Auckland, 2241

sales@steelsouthauckland.co.nz

www.steelsouthauckland.co.nz

• Family Owner Operated for 20 years • Truck Trailer Repairs • C.O.F. Repairs & Servicing • Transmissions • Axle Components • Brakes 14 Oak Road, Manukau City www.aucklandtruckspecialists.co.nz 54 May 2015 www.aucklandtoday.net.nz

Phone: 09 262 2978 | Mobile: 0274 719 105

Transport & Motoring | Onehunga Transport Engineering

Goods & Services | Trampoline and Swing Factory

The truck body specialists Playing it safe Outdoor play is an important part of a child’s health and development as they learn agility, balance and co-ordination in a fun, outside environment. But the best news is quality products let adults join in with the fun.

Ever since Onehunga Transport Engineering Limited moved into manufacturing custom-built truck bodies the company has been rolling along nicely.

Some truck body manufactures departed from the scene during, and in the wake of, the global financial crisis. Now the industry is experiencing quite a vibrant, busy period.

The business, widely known as OTEL, has extended its business from basic truck body manufacturing to focus on building tailor-made service truck bodies and large transporter truck body and trailers.

OTEL sales manager, Opura Rima says its speciality now firmly lies in the custom-made market, if you can think it, OTEL can build it.

“We don’t just build common run-of-the-mill truck bodies our forte is to improve on standard design builds and give it a modern original look.”

With 20 years in business OTEL has the experience and skill to tackle any size job and works closely with its customers to provide vehicles that meet their individual requirements.

If you require one vehicle or 30 it can handle the complete project from the initial inquiry right through to sourcing or manufacturing the chassis, crane, curtain-sides, aerial buckets and body configuration for all types of applications.

OTEL is taking advantage of this busy period with a stream of substantial contracts.

The company recently completed a 30 truck body build for Carter’s Tyres. The large project catered for all of its new tyre service vehicles throughout the country, It has also just finished 17 trucks for Watercare Services and is in the middle of producing another 13 truck bodies for Watercare’s service vehicles department. Those vehicles have some specialist gear onboard including an engine drive compressor which OTEL is importing from Mobil Energy in Australia.

Customers can expect to receive their order within six to 18 weeks with the manufacturing time varying depending on the complexity and size of the job.

OTEL has the expertise to build a wide variety of truck bodies, get in touch with us if you’d like to find out more.

Onehunga Transport Engineering Limited 331 Neilson Street Opura says its core business predominantly Onehunga comes from fitting out vehicles for power line Auckland companies, tree felling companies, building T (09) 634 8190 material supply companies, who primarily use E opura@otel.co.nz bucket and crane trucks, along with service vehicles for the contracting and roading sectors. www.otel.co.nz

— Advertising Feature

Proud to support

Onehunga Transport Engineering Ltd PO Box 12493, Penrose, Auckland Phone: 09 5250830 Email: mike@dieselservices.co.nz

its engineering side makes all sorts of steel products from custom trampolines, swings and monkey bars to rugby scrum machines.

Trampoline and Swing Factory encourage you to bring your family to the Penrose showroom to try its range of products.

Trampoline and Swing Factory is a family business that has been manufacturing and servicing play equipment for more than 20 years. Their experience has shown the value of quality in New Zealand’s harsh outside conditions.

With a choice from 10 different trampolines, climbing frames and swings from single to four piece options, they are happy to help you choose the right equipment.

General Galvanizing Services

Its repair service may help you get a few more years from that old trampoline with repairs, or new mats and safety pads, while Trampoline and Swing Factory 890 Great South Road Penrose Auckland T (09) 579 5090 E sales@trampoline.co.nz www.trampoline.co.nz

Galvanizing Services Ltd Cnr of Neilson/23 Edinburgh Street Onehunga, Auckland Phone: 09 636 6003 Facsimile: 09 636 5967 Email: gsl@vodafone.co.nz

— Advertising Feature

At a glance | Riteline Roofing

Roofing done right Improving your home can be a daunting task when it comes to complex projects such as having a new roof installation or re-roof, but what is certain is that it’s important to get the right people involved to ensure you get the best advice to minimise costs and risk, both short term and long term.

Based in Auckland, Riteline Roofing has a solid reputation as an honest and trustworthy roofing company, offering value for money in a range of roofing products and services. It is Auckland’s and possibly the country’s leading Espan installer.

Qualified, trained and experienced in long run roofing and converting tile roofs to long run, the team of professionals specialise in architectural metal wall cladding.

For the last two years, the company has featured on The Block New Zealand and on the TV show Art of the Architect, showcasing its high standard of products and service. It

has also been involved with two House of the Year winners and a House of the Year finalist for this year.

Riteline Roofing only uses the best quality roofing products to complete each and every project, whether you need a new roof for a commercial or residential building.

Riteline Roofing Unit 3 65 Ellice Road Glenfield Auckland 0629 Office: T (09) 444 2620 www.ritelineroofing.co.nz

— Advertising Feature

® Designed with style and performance in mind...

AT LAST THE ONLY ANSWER TO YOUR EXPENSIVE EQUIPMENT DOWNTIME When you want great service People who know your business Quality product and service Competitive pricing On site 24/7 - one call, does it all Call RYCO Hydraulic hose & fittings Nationwide mobile coverage 707 Great South Road, Penrose, Auckland

0800 111 24 7 CALL, CONNECT & GO

Product Range: Fuel Lines, Hydraulic Hose Fittings, Power Steering Lines, Quick Release Couplers

• High ribs provide for superior weather performance.

• Innovative clip system is fixed directly onto the purlins, eliminating the need for often expensive substrate.

Metalcraft Roofing has more than 50 years nationwide experience in the roofing industry which ensures your satisfaction is guaranteed. We can offer an extensive range of longrun roofing profiles, lightweight metal tiles, metal fencing and rainwater systems and structural products, all manufactured from New Zealand Steel Galvsteel®, Zincalume®, Colorsteel® Endura® and Colorsteel® Maxx®. We can now offer you solar panel solutions.

Tel: 09 273 2820 www.metalcraftgroup.co.nz

RYCO are proud to support the team at Onehunga Transport Engineering Ltd aucklandtodayritelineeasttamaki21032015.indd 1

21/03/2015 8:34:59 a.m. www.aucklandtoday.net.nz May 2015 55

Focus | South Auckland Caravan

Goods & Services | PS Electrical

Home on the road

The complete electrical package The attributes of a good electrician includes being fully qualified and experienced, capable of taking on any job, punctual and having awesome customer service. PS Electrical ticks all of these boxes.

So if you are on the look out for an electrician to take on any electrical work from domestic, commercial or maintenance give Paul Stewart a call.

Owning a caravan or motor home gives you the opportunity to enjoy a truly unique lifestyle. RV’s give you the freedom to explore the country and enjoy the great outdoors in fun, comfortable, hassle free style.

Owners and operators of South Auckland Caravan, Glen and Tania O’Donnell, have a passion for the caravan lifestyle themselves.

The couple have run the East Tamaki based business for 10 years, previous to their ownership it was established and run by the Hawk family for 30 years.

South Auckland Caravan sells an extensive range of caravans and motor homes,

Phone: (09) 573 5535 | www.milnemaingay.co.nz

including the full range of Jayco products and vehicles as well as a large number of quality pre-owned vehicles.

The Jayco difference South Auckland caravan exclusively stocks the Jayco caravan range. “The brand is a big draw card for customers because the quality, technology and value for money surpasses all other brands,” Glen says.

The most popular product among South Auckland Caravan customers is the Jayco Silverline. The luxurious caravan includes all of the comforts of home including a double bed, toilet, shower, washing machine, fridge/ freezer, microwave, TV, LED lighting and solar panel. Plus the full Jayco range comes with a one year comprehensive warranty.

Glen’s advice to people looking to purchase a caravan is research the model and check out what you are getting in return for your money.

“Look for the quality of the build; there are a lot of English imports pouring into the country and they just aren’t built to handle the New Zealand conditions.

Along with Jayco caravans the business also stocks a wide range of motor homes including the Mercedes Benz, Fiat, Renault and Iveco models.

Service centre South Auckland Caravan understands that its customers’ caravans are their pride and joy, so keeping it in top working order is a priority.

Ph: 09 271 3434 53 SPRINGS ROAD, EAST TAMAKI, AUCKLAND

Which is why it not only sells new and used caravans, but it offers a quality, professional after sales department service centre capable of all RV repairs, maintenance and alterations.

The service centre is increasingly making more and more additions and alterations to campers. Glen says caravan and motor home enthusiasts, who want to get the best out of their RV, bring it to him to customise and install extra features such as additional solar panels, televisions and batteries.

He says regular maintenance is essential to get the best use out of a caravan and to retain its market value. This is why South Auckland Caravan’s loyal customers visit Glen for all of their repairs and maintenance.

South Auckland Caravan also stocks a wide range of spare parts and accessories.

South Auckland Caravan Ltd 53 Springs Road East Tamaki Auckland T (09) 271 3436 E caravancentre@xtra.co.nz www.caravancentre.co.nz

— Advertising Feature

56 May 2015 www.aucklandtoday.net.nz

Paul owns and operates the Albany based business which he founded in 2004. From day one he set out to make PS Electrical the best electrical business in the industry and the company’s mission statement reflects this attitude.

“Our mission is to make PS Electrical a renowned electrical business in the housing, apartment and light commercial market,” Paul says. And there is no mistaking he and his team are working hard daily to achieve this goal.

Paul is backed up by a team of 37 trades people and apprentices. The entire team puts an emphasis on striving to exceed customer expectations.

“We have high standards of our employees, with a commitment to meeting, if not exceeding, customer expectations. We are serious about maintaining the best possible industry standards,” Paul says.

While Paul Stewart is based in Albany it services all of the North Shore and greater Auckland area. The business covers a wide range of domestic and commercial electrical services, including servicing and maintenance work. It has a firm grasp on the development market, working closely with respected building companies in the Auckland area.

Winning edge The business is a member of the NZ Trade Group. This partnership and the benefits it offers is one of the major factors PS Electrical has to maintain its winning edge.

As a NZ Trade Group member it has access to ground breaking quotation and project management software that provides a key point of difference in what has been a competitive marketplace in recent years. This technology continues to play a big part in the success of the business.

Strong values PS Electrical strongly values the relationships it holds with its clients. It endeavours to meet its customers’ needs by making sure the following values are received by each of its clients: Trust and reliability – PS Electrical is a company you can trust with competent staff, the best delivery of service and reliable checks in place, you can rely on it Efficiency – PS Electrical has a unique, professional and completely transparent quoting system, and it is flexible with its customers needs Cost effectiveness – whilst it thrives on quality work, it is a cost effective solution to effectively help you achieve your project on time and on budget.

Services PS Electrical specialise in all aspects of electrical installations, including: • Domestic • Commercial • Sound • Automation • Security • Access Systems • Maintenance.

PS Electrical services the greater Auckland area, so don’t hesitate to contact it for an obligation-free quote.

PS Electrical 22A Tarndale Grove Albany Auckland T (09) 414 4172 E admin@pselectrical.co.nz www.pselectrical.co.nz

— Advertising Feature

Goods & Services | Safe N Sound Electrical

Sound systems designed to suit “The sound and projector system has totally blown my expectations – the feedback has been nothing short of awesome, I couldn’t have asked for more – and all within budget.”

Lee’s passion for technology continues to keep Safe N Sound Electrical at the cutting edge of audio and network solutions. He also runs an events business which has been holding events in Auckland for the last 15 years.

This is a client testimonial from, C Woolley, just one of the many very happy customers from Safe N Sound Electrical, who can’t stop raving about the businesses audio visual service.

Lee and his team of technicians, go beyond client expectations to provide exceptional customer service and a high quality finish.

The business is one of a few electrical companies with a female electrician; this can be especially useful in residential situations with female clients.

So what makes this audio visual business different from the rest? Firstly it can service the following specialist fields, home automation, audio visual and network solutions.

And secondly they install Q-Sys and KNX. Q-Sys is the most powerful, yet simple system on the market for audio processing, control and management. It is designed and backed by the industry leaders of audio engineering and service. While KNX is the worldwide standard for home and building control, the possibilities are endless.

Company owners and operators, Lee and Ruth Dewerson know the world of sound inside out with more than 15 years in the industry.

Drawing on his expertise he understands how important music and visual effects are to an event. From a commercial point of view he can make a venue stand out from the crowd, by offering a simple yet effective audio visual system.

Its custom design service means it can tailor products and systems to meet your needs.

Lee’s experience and expertise will ensure you are left with a system that combines quality, innovation and practicality. No matter how large or small your installation, for home or business Safe N Sound Electrical will provide you with expert technicians.

So, if you are in the market for a new automated audio system featuring the latest technology, you can be guaranteed Safe N Sound Electrical is the right choice.

“

Parnell residence

Client testimonial “During the major renovation of our home we wanted to install a quality home entertainment system into the new build.

After discussing the options with Safe N Sound we knew we had made the right choice of company to carry out the work.

Lee’s advice and knowledge was awesome plus he is passionate about what he does.

He worked through what we wanted, gave us different options of components and costs so we could make an informed purchase and then designed the layout and installed.

Without question I highly recommend these guys if you’re after a quality job!!”

- T Yanakopulos

”

Safe N Sound Electrical is capable of an extensive range of services and has worked on commercial sites including bars, restaurants, schools, conference centres, board rooms, offices and large commercial spaces.

Owner and operator Lee Dewerson

While its residential services include home theatre, audio distribution, lighting control and

home network solutions. Lee says “a good home automation system can change your life; it will integrate electrical devices in your home with each other, for example linking lighting and blinds to create mood settings”. Whatever your needs are, Safe N Sound Electrical can take on the job.

Job well done Recent commercial projects completed include a showroom in Wynyard Quarter. The business was responsible for installing audio visual and network distribution in the showroom. This included a 3x3 video wall, which was one of six zones all controlled by smartphone or tablet device. It has also recently carried out jobs at Chevpac Machinery and The Venue Waiheke.

Check out its website to see more of its work.

Safe N Sound Electrical PO Box 45293 Te Atatu Peninsula Auckland 0610 T 0800 11 1234 T (09) 392 2120 E Lee@safensoundelectrical.co.nz www.safensoundelectrical.co.nz — Advertising Feature

www.aucklandtoday.net.nz May 2015 57

Healthcare | Kumeu Village Rest Home

A wonderfully caring environment The brand new Kumeu Village Rest Home, Hospital and Dementia Care Home can provide the highest quality care and peace of mind for you and your family.

The new home in Kumeu was opened in March and offers a comprehensive care service to its residents.

Privately owned by John Kraft and Belinda Richardson, Kumeu Village Rest Home aims to improve the wellbeing of the elderly and those who care for them by transforming the communities in which they live.

“We will provide a quality, homely environment for the elderly, frail and/or confused where they may live in an atmosphere of respect and friendliness and have their physical and psychological needs met, regardless of culture, race or creed,” John and Belinda say.

“This is your home; we work for you to make this a wonderful home where everybody is happy and your friends, family, children and their pets are welcome always.”

All rooms within Kumeu Village are large and airy with direct access to a shared bathroom.

Each room includes a high quality bed with pressure mattress, La-z-boy chairs, televisions and a ranch slider for direct access outside.

Within the Memory Assist House for dementia care, each bedroom will have an electronic wireless lock that allows only the resident and their carers into the room. This offers peace of mind that all belongings are safe and privacy is assured at all times.

Memory Assist House residents will be provided with a sensor mat that will active the nurse call bell system if they get up during the night and need assistance. Wander trackers are also available in case residents get lost.

Kumeu Village Rest Home, Hospital and Dementia Care Home’s focus is to provide love, compassion and companionship to all, while eliminating loneliness, helplessness and boredom.

Kumeu Village Rest Home offers a caring environment for its residents.

High quality range of services Kumeu Village’s kitchen services are provided by professional cooks and its daily baking expert, while organic produce is sourced from local growers. Snacks are available at all times as well as tea, coffee, juice and fruit. There is an extra menu option available upon request.

All meal times offer a selection of three meal choices, with flexibility available for meal times.

Home Services are onsite full time to keep the home fresh and hygienic, while laundry is

ELECTRICAL

Proud to support Kumeu Village - INSTALLATION - MAINTENANCE - REPAIR

Welles Holgate

Ph: 09 415 7373 E: trees@nhbigtrees.co.nz 774 Dairy Flat Highway, Albany

www.nhbigtrees.co.nz

This is your home; we work for you to make this a wonderful home where everybody is happy and your friends, family, children and their pets are welcome always.

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carried out to Health Board Standards offsite by professional launders. All necessary equipment is provided for resident’s use, including wheelchairs, shower chairs, commodes and lifting aids.

Our Prices Won’t Shock You!

Proud to be involved with the Kumeu Village Project

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info@stormelectrical.co.nz 021 774402 09 4796475

www.stormelectrical.co.nz

Kumeu Village has NZ Fire Safety-approved emergency systems throughout the building and full risk-management plans in place. Family are welcome to visit residents whenever they wish, while animals are also welcome to live at the home with their owner.

New Zealand owned and operated John and Belinda are actively involved in the day to day running of the home, ensuring quality is maintained at every level. John will look after the building and grounds, while Belinda will be one of the home’s two managers. Belinda lives locally in Coatesville with her family and John Lives on the North Shore with his family.

Kumeu Village Rest Home, Hospital and Dementia Care offers a range of highquality facilities and services, including: • 24-hour care and registered nursing • Doctor visits • Medications and incontinence products • All meals • Activities programme and scheduled outings • Gym and physiotherapy room • Fulltime health and fitness instructor • Hydrotherapy pool • Beauty salon on site with pedicure and massage chair, manicure station, makeup service and hairdressing.

• Onsite café • Catering dining tables and areas for private family parties • Telephones in most rooms • WiFi • Fulltime life enhancement team • Fresh home grown and organic produce • High-quality meats.

Kumeu Village Rest Home, Hospital and Dementia Care Home Corner of State Highway 16 and Old Railway Road, Kumeu, Auckland T (09) 412 9112 E Belinda@kumeuvillage.co.nz www.kumeuvillage.co.nz

— Advertising Feature

Proud to support KUMEU VILLAGE AGED CARE Atlas Concrete supplied concrete, mesh, concrete hardware and recycled aggregates to the site. Concrete recycling is the smart, cost-efficient and environmentally friendly way to reuse/recycle old concrete into base courses and drainage aggregates. THE ATLAS DIFFERENCE: RESPONSIBLE RECYCLING. Wishing John and his team all the best.

Ph. (09) 486 3333 | www.atlasconcrete.co.nz 58 May 2015 www.aucklandtoday.net.nz

Making the world a safer place for the visually impaired Total Tactilez is in the business of making New Zealand a safer and more accessible place for visually impaired people to live and visit.

The anti-slip stainless disks are designed for any application and designed to stop slipping and eliminate tripping. They are made of 316 marine-grade stainless steel and are a hardy product for any environment.

The corporate family owned company specialises in providing total tactile solutions for all environments throughout the country.

Major education project

Its mission is to inspire, assist and exceed the standards of every individual and entity, and to deliver safer environments in every circumstance.

Tactile solutions provider Total Tactilez was established in 2003 and offers a diverse and unique range of tactile ground surface indicators (TGSI), creating safer environments for people with vision impairment. Its industry knowledge, combined with assistance from Australia’s leading tactile distributor, Pathfinder Systems, has reinforced Total Tactilez’s position as a creator of safer public environments.

Total Tactilez services clients throughout the country. It obtains specialised products with a leading edge in design, anti-slip readings, high UV resistance and durability from Australia and China.

Innovative product range Total Tactilez extensive range of products includes polyurethane tactiles, tactile concrete pavers, stainless steel tactiles and PVC mat tactiles.

Polyurethane tactiles are available as either PFSA tactile studs or PFSA directional bars. They are produced from high-quality urethane materials that are injection moulded to form a tough, ultra-strong product, achieving a high anti-slip rating. They are available in most colours for both indoor and outdoor use and are New Zealand’s most popular tactile indicator.

The Total Tactilez concrete tactile paver is one of the most advanced in design and safest tactile pavers on the market in New Zealand. It achieves a high anti-slip rating and is used extensively by councils, contractors and the public transport corridor.

Concentric circle stainless studs are New Zealand’s most popular stainless steel tactile stud and are manufactured from 316 grade stainless steel. The stainless steel carborundum stud is also widely recognised as a safe tactile that can be installed into many different substrates.

The stair nosings are designed for architectural purposes, anti-slip and for contrast to surrounding surfaces. The designs are leading the industry in terms of safety and aesthetics.

Total Tactilez recently completed a large project for the Ministry of Education at Orewa Primary School and Manurewa High School.

The contract involved a major visual aids improvements package for visually impaired students at the schools.

The team at Total Tactilez found the contract both challenging and rewarding, particularly in seeing how the safety standard and user friendly environment has ‘raised the bar’ for the schools.

Tactile warning studs were installed to stair landings, crossing points, classroom entrances and carpark areas. Tactile directional bars were installed in courtyards and outdoor walking areas to dedicate a safe walking area.

Anti-slip contrast stair nosings were installed to multiple stairs for safety when on the steps. Yellow contrast painting was applied to school furniture, buildings and recreation areas to mark out hazards.

Braille signage was installed in classrooms and toilets and the carpark was repainted. These products were applied to multiple surfaces consisting of asphalt, concrete and clay pavers, timber decking, vinyl, steel handrails, aluminium surfaces, wooden playgrounds and concrete areas.

Total Tactilez thoroughly researched the project in the pricing stage and analysed each site individually to assess the works. In-depth discussions were held with the consultant working for the Ministry of Education during the tender stage to ensure the works proposed were best suited for the needs of the students and to improve the overall safety of these schools.

This process led to a successful, but competitive, tender which resulted in a well-managed project that was undertaken during the school holiday period, causing minimal disruption to regular school users.

The contract for both schools was awarded in November 2014 and works were completed from December to February 2015.

PVC tactile mats are an excellent way to install a DIY tactile product.

They’re produced from high quality PVC materials with a long life span and are proven suitable to stick onto most substrates with ease.

Exciting new products Total Tactilez has a new range of products anti-slip stainless steel discs and stair nosings, which are leading edge design and technology in New Zealand.

T: (09) 636 8410

info@totaltactilez.co.nz

www.totaltactilez.co.nz