Canterbury Today Issue 106 by Academy Group

Issue 106 | March/April 2011

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www.canterburytoday.co.nz March/April 2011 | 3

Issue 106 | March/April 2011

Wh e

? e r e h m o r f o t re

Canterbury Today

Issue 106

17,116

News

ABC circulation as at 30/06/10

www.canterburytoday.co.nz

Where to from here?

Head office Academy House 818 Colombo Street PO Box 1879 Christchurch

Dealing with the aftermath of disaster 6 Editorial One plan is all that is needed to get the city back on its feet

managing director Gary Collins General manager Rebecca Harris

7 Where to from here? Our city may never be the same, but this doesn’t mean it can’t once again be great. So, where to now for Christchurch? Plus resources and support for the quake affected

administration Kylie Moore admin manager Kelly Clarke Rebecca McQueen Kimberley Wells Craig Mills Hanna Broadhurst sales & advertising Robert Cochrane Colin Morais Steve Dando Miranda Hearn Jane Watson Janet Campbell Grant Williams Clive Greenwood Kerry Wilson Mary Pattison-Sinden

12 Hitting the hinterland The movement of people, goods and services has been felt throughout the South Island and beyond, testing infrastructure and industry

sales executives

13 Look before you leap Is upping sticks and moving really such a good idea? 14 Mind over matter Tragedy on such a scale is not something that can simply be erased from our minds, but there are methods to help you get through

newsroom Jonathon Taylor Marie Sherry Bridget Gourlay Kate McKone

15 Taking stock Why the census, and delaying it, makes sense

editor

16 Philanthropic help After the quake, assistance kicks in on all different fronts

Phone: 03 961 5050 Fax: 0800 555 054 Email: editor@academy.net.nz

production Fleur Hall Carolynne Brown Melanie Stanbury CJ McKay Hayley Brocket Ryan Carter Ian Knott Kirsty Opie Camilla Josephs

17 Spreading the load Dealing with emotional angles manager assistants designers

And the winner is…

Features

Business

20 Lifestyles Getting off the beaten track, little luxuries and the future of commuting

26 Export BJ Scarlett and K9 Natural Food

22 Products 4U A selection of products with empowerment in mind that might also make for a healthy distraction

38 Initiatives Westmeat New Zealand’s new moves

Viewpoints 24 Motivational methods Inspiring employees and seven principles to get the most out of your staff

Congratulations to Gilly McFarlane, the lucky prize draw winner who scooped up the Stoneleigh Summer Film Season prize pack on offer in the last issue of Canterbury Today.

Phone: 03 961 5050 Fax: 0800 555 054 Email: production@academy.net.nz

28 Business development Winnie Bagoes, The George, Taylors Master Valet, ICS Manufacturing, Bellagio Motel, Mitton Electronet and Pope Print

40 Celebrating… Aroma NZ and the taste of success 44 Agribusiness Irrigation New Zealand’s water management strategies 50 Property & Construction New Zealand Timber Industry Federation, Eliot Sinclair, Slate and Shingle Roofing, Clyne & Bennie Plumbing, Hick Bros Civil Construction, Mainzeal, Cardno 60 Goods & Services Blackwoods Paykels and Protector Safety and 0800 We Paint

Knowledge for growing business since 1985

Disclaimer: This publication is provided on the basis that A-Mark Publishing is not responsible for the results of any actions taken on the basis of information in these articles, nor for any error or omission from these articles and that the firm is not hereby engaged in rendering advice or services. A-Mark Publishing expressly disclaim all and any liability and responsibility to any person in respect of anything and of the consequences of anything done, or omitted to be done, by any such a person in reliance, whether wholly or partially upon the whole or any part of the contents of this publication. Advertising feature articles are classified as advertising content and as such, information contained in them is subject to the Advertising Standards Authority Codes of Practice. Contents Copyright 2011 by A-Mark Publishing (NZ) Ltd. All rights reserved. No article or advertisement may be reproduced without written permission.

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4 | March/April 2011 www.canterburytoday.co.nz

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The Christchurch City Council-owned recycling company has been renamed EcoCentral Limited, following a return to profitability and increasing demand for its recycled products. EcoCentral has been moved to Christchurch City Holdings Limited (CCHL) governance after 18 months of council ownership. The company was formerly named CCC Two Limited, and prior to its purchase by the council in August 2009, was owned by Meta.

New name and profitability EcoCentral, which launched its new name in January 2011, runs the city’s transfer stations and recycling plant in Parkhouse Road.

“The council purchased the assets and liabilities off previous owners Meta and placed them in CCC Two Ltd in August 2009, because Meta’s financial position posed a serious risk to the city’s kerbside collection service,” says council general manager corporate services Paul Anderson. “We knew at the time of purchase that CCC Two Ltd had the potential to be turned into a valuable council asset and we are pleased with how the business has turned around in such a short period.”

EcoCentral’s three paper sorting segments at the Parkhouse Road facility.

New initiatives

While council and EcoCentral staff have introduced a number of initiatives and efficiencies to improve their recycling service, the public will not notice any difference in the Since the purchase, EcoCentral has returned to way their yellow bins are emptied. profitability and the council’s shareholding in the business has increased from $1.1 million to However, recycling glass collected from the $9.1 million in value, based on an independent kerbside is now being used for roading, sand blasting, sports fields and pool filtration. The valuation. The business has also repaid $1.55 million of the $18 million loan it took out from glass stockpile that the company inherited has now been used. the council at the time it was purchased. CCHL chairman Bruce Irvine says it made sound “All quality recycled product now has economic sense to purchase EcoCentral, given commercial value and the future looks promising,” Anderson says. its potential for future growth. “This company is a viable commercial entity and is part of the city’s infrastructure, so it is a good fit with the CCHL model of investment in infrastructure-related companies,” Irvine says. “EcoCentral Ltd is forecasting ongoing annual profits and the council will benefit for the foreseeable future from dividends which will be paid to CCHL.” As a company in the CCHL group, EcoCentral will be monitored by the established good governance practices which CCHL applies to all its subsidiaries. CCHL has appointed two of its directors, Bill Dwyer and Sarah Astor, to join Paul Anderson and Tony Marryatt on an interim board. Over the next year the board structure will be reviewed and external directors appointed.

In addition, the three Eco-Depots have been busy, both before and after the September 2010 earthquakes. Volumes of recycled items for the SuperShed have grown, along with other valuable recycled materials collected on the three sites. “This represents considerable saving of materials, which historically would have gone to landfill and provides a positive sustainable outcome for the Canterbury region,” Mr Anderson says.

Going hi-tech

EcoCentral employs about 95 staff across its head office, Parkhouse Road recycling facility, three Eco-Depots and the Supershed Business development manager Richard Simpson says the Parkhouse Road recycling plant is a high-tech facility using the latest in materials handling technology. All yellow household recycling bins are emptied each fortnight by contractors, with the contents taken directly to the Parkhouse Road plant. “The waste is dumped onto the floor and then fed into a machine that automatically separates the contents and picks out contaminants,” Simpson says. “This process gives us product groups such as glass, paper metals and plastics. We then separate these further to produce bales of material including PET, HDPE, steel and aluminium.” The recycling machine was designed in Australasia and built in New Zealand and uses a series of rollers to separate the glass and paper, magnets to pull out the steel and optical scanners to separate the different types of plastic.

Household yellow bin contents travel up the conveyor to the initial manual sort station at EcoCentral’s Parkhouse Road recycling plant.

Learning curves

Simpson says recycling is an ongoing area of education for both the public and those within the industry. “There’s always going to be continued education about what goes into the yellow bin.” Recycling goes in seasonal trends, with paper recycling being high in December-January due to Christmas and New Year shopping, while the number of plastic PET bottles being put in the yellow household bins spikes during hot summer weather. “We look at what materials we can separate out and then sell to buyers at the highest price we can get for the Canterbury region. Every material that goes through the facility we’re able to sell off to either overseas or national customers,” he says. “Almost every day we’re receiving phone calls from people wanting to buy waste that comes out of our facility. It’s great news for Canterbury that we’re generating this revenue.”

EcoCentral Limited PO Box 6320 Upper Riccarton Christchurch 8442 T (03) 336 0080 F (03) 342 4578

“It’s extremely high tech and the one machine does the entire city. We take on average 300 tonnes a day of yellow bin recycling.” The paper sort line is observed in order to pick out any contaminants. www.canterburytoday.co.nz March/April 2011 | 5

Earthquake Recovery | Where to from here?

Simplicity will succeed

or someone who loves words and writing, it is humbling to be completely lost for them in face of such devastation and tragedy.

Our quiet little Christchurch slice of life has been turned asunder as God leaned on the smite button like you press harder on the remote when the batteries are flat. It’s probably fair to say, when surveying the scale of loss and damage, that most people asked, “Well, where do we go from here?” Not a bad question and one we’re broaching in our cover story. My take is that we need to take John Kirwan’s advice for dealing with depression. “When it all hits the fan, you go back to the plan”. The key here is turning to ‘the’ plan — a singular entity. Not various ideas, blueprints and incarnations of a multitude of great visions, but a single plan for the future of our city. Collect concepts, merge them with what pragmatically and logistically needs to be emplaced and then create a single blueprint to rebuild from in terms of what goes where and why. It’s the only way we’re going to build something better than that which has been destroyed. A fair portion of this publication was compiled before that ill-fated day of February 22. Included is much discussion about the future businesses looked forward to after the September 4 quake. Much of these plans now need redrafting, but essentially the task remains the same; it’s now just that much more difficult. Regarding future plans, we also look at options for businesses impacted by the quake and whether a quick decision to move away from the affected area is really such a good idea. This relates to how the disruption of Christchurch’s business activity has impacted the entire South Island, another subject we’ve included. Obviously we’ve all been impacted one way or another, some more than others and for those who have suffered tragic loss and displacement, our thoughts are with you. While we pick ourselves up off the canvas and get on with getting on, much of everyone’s focus is on the physical aspects of dealing with this disaster. But what about the lingering mental hangover? It’s another reasonable question and again one we seek to answer in the story Mind over matter. This is perhaps the most vital aspect any and all of us need to be aware of, as the task ahead is daunting enough in itself without the people, us, tasked with seeing it through, losing our focus, confidence and belief in what we’re really capable of. For now our actions are firmly entrenched in the present and what physically needs to be done, but perhaps our minds should be firmly set on the future, as that is something we’re completely re-writing for ourselves right now.

Jonathon Taylor EDITOR 8 | March/April 2011 www.canterburytoday.co.nz

Earthquake Recovery | Where to from here?

Where to from here? By Bridget Gourlay

If I could relive a moment, it would be one from September 3. It was a rainy day, but the promise of spring was in the air. The blossom and daffodils had come out after a long winter. The temperature was creeping upwards. Coats were still needed, but not hats or gloves. That lunchtime, I walked from the Academy newsroom on Colombo Street to an appointment across town. As I wandered along the bustling footpaths of the inner city, I admired the place. The historic facades, the green spots, the corner shops and enticing restaurants. The life of a CBD on its lunchbreak. Little did I know that the next day, the city would be damaged and six months later, destroyed. If I could have that walk back I would have drunk with my eyes. I would have stopped in the square and gazed at the Cathedral. I would have listened to the Wizard. I would have said my goodbyes. Fact is, our city was changed after the September 4 quake, and now after February 22, will never be the same again. Family members and friends were killed. Prized buildings came crumbling down. The trauma for anyone who was in the quake-stuck areas was just that — trauma. The dead bodies, trapped people and hundreds of crying workers gazing with disbelief at the collapsed cathedral spire.

Where to now for Christchurch? Our precious centre has been destroyed. Our office buildings are locked away. Where will people work? Where will people play? Who will come and visit us? In this piece, I spoke to Christchurch’s movers and shakers about our future. How will business recover and grow? How will tourism be affected? What opportunities can we take from this tragedy?

Lessons from the past We’re not the first to have large parts of our city destroyed. San Francisco was hit by a ferocious earthquake in 1906, where buildings collapsed and intense fires raged, killing an estimated 3000 people. The city was hit again in 1989, when haunting footage of collapsed motorways was beamed across the world. New Zealand’s own Napier was hit in 1931. Their CBD, like ours, collapsed, taking 256 lives with it. In 1976, the Friulian region in Northern Italy was hit by a 6.9 quake and more than 1000 were killed. All of these cities rebuilt themselves enthusiastically and with style. Vibrant San Francisco, with its architecture, culture and history, is a mecca for tourists. Napier rebuilt itself in the Art Deco style and is world-renowned by architects. Some Friulian town centres kept their medieval charm and were rebuilt exactly as they were — narrow streets, cobblestones and all. Any Kiwi who has done their OE around Europe will tell you how amazing Munich, Prague and London are. These cities, like many others, were bombed extensively during World War 2. But the Marshall Pact (serious reconstruction money from the USA), and a gritty resolve meant the cities rebuilt themselves. Medieval walls and historic churches were put back together, stone by stone. Sixty years on from unimaginable chaos and destruction, these cities in Europe thrive. There’s no reason why we can’t be the same. But how is this going to happen? Story continues on next page >>

www.canterburytoday.co.nz March/April 2011 | 7

Earthquake Recovery | Where to from here?

Business

ground settles — literally — and they see how much we have to offer, they’ll be back.”

Christchurch’s CBD was possibly the worst affected by the quake. The approximate 52,000 office workers within the four avenues were barred from entry for the first two weeks. Many businesses that operate in the red zone are shut out indefinitely.

BusinessNZ chief executive Phil O’Reilly says companies across New Zealand are committed to helping Christchurch prosper again. He met with 50 CEOs a few days after the quake and that feeling was unanimous.

Cantabrians used their Kiwi ingenuity and found premises elsewhere. Some moved into offices in suburban centres such as Papanui, Bishopdale and Rolleston. Some worked from home. Some made makeshift offices and manufacturing lines in garages. I’m writing this from a temporary newsroom set up in my mother’s living room in Bryndwr. Christchurch is a vital economic hub. Our port, our international airport, and our crucial infrastructure which supports the primary sector make our recovery interchangeable with the future success of the country.

“In the midst of this unfolding tragedy we have seen the courage and resilience of Christchurch people and the genuine desire for businesses to help. Industry associations will help coordinate those efforts and promote the fact that Christchurch is open for business,” O’Reilly says. “The Affiliated Industries Group believes the quickest way to help Christchurch get back to normality is to buy things from there. “People and enterprises elsewhere can help greatly simply by doing business with Christchurch firms.” O’Reilly says the manufacturing sector has been relatively unaffected, as most large companies are located outside the CBD and got back into production within a few days of the quake. “Putting it into context, Christchurch manufacturing makes up around 13 percent of Canterbury’s total GDP and employs around 15 percent of all Canterbury employees. “Those manufacturers that are exporting have customers overseas, unaffected by what is happening in Christchurch, so the demand is still there. The Port of Lyttelton reports it is back to 100 percent of operation capacity, with imports and exports of all trades flowing well. The only change is a temporary suspension of cruise ship activity.”

“Christchurch won’t be the same again,” Chamber of Commerce CEO Peter Townsend says. “In the long term, there are opportunities for the business community to take advantage of. Thirty billion dollars is coming into this community.” Right now, Townsend says the challenge is the “survival phase”; supporting businesses while there isn’t any business and helping them get access to their buildings and files where possible. In the long term, he says a challenge is that people don’t want to live here. “That’s understandable at this time. But when the 8 | March/April 2011 www.canterburytoday.co.nz

O’Reilly says tourism, retail and education businesses are likely to be harder hit than manufacturers, particularly if they were based in the CBD. “In the service sector, ICT-based businesses will be more mobile and faster to return to normal operations, while those without offsite back up records will find the going harder. “In the wider Canterbury region the agricultural sector is largely business as usual. Large Canterbury employers and exporters such as ANZCO Foods — which contributes around $300 million annually to the local economy — report minor logistical problems only, which have been worked around.”

Earthquake Recovery | Where to from here?

And there will be a huge construction boom in Christchurch from now onwards. While that will be felt economically next year, there is a short-term crisis.

Tourists, as well as locals, love Christchurch for its heritage. Canterbury Earthquake Heritage Building Trust Board chairperson Anna Crighton says we must keep as much of our heritage as possible. She wants to follow established Master Builders CEO Warwick Quinn says the international protocol, where a conservation construction sector is continuing to contract architect, an architectural due to a lack of activity and investment in historian and a structural buildings. “We are losing capability and skills as engineer, along with the trades people leave the sector. Yet we can see owner, make a decision within 12-18 months we may have more work about demolishing a redthan we can cope with, given the rebuilding stickered heritage building. required in Canterbury and the 20,000 leaky Building owners can apply homes that the Government expects to fund to her trust for a grant to through the financial assistance package. pay for the repairs if extra money is needed on top “Resources will be in short supply so homeowners have a window now to capitalise of the insurance payout. on lower finance costs and access quality Crighton wants to save builders to upgrade or build that new home.” not only stand alone

Tourism Tourism is a huge industry for New Zealand, with it contributing to one in every ten jobs. Christchurch’s international airport means that we are not only a city that is a tourist attraction in its own right, but a gateway to the country. Visitors fly into Christchurch to begin trips down to Queenstown or up the coast to ferry across to Wellington.

heritage buildings such as Mona Vale, but also historical precincts. For example, the historic

Tourism New Zealand CEO Kevin Bowler says the company adjusted its current marketing campaigns immediately after the earthquake. “The needs of future travellers are still recognised and we have been preparing PR and campaign responses. We are planning subsequent campaign activity with a strong destination message delivered across a wide variety of media channels. “The window of opportunity for this communication is being worked through. “We are also intending to strengthen all of the New Zealand 100% Pure You activity being undertaken in Australia and this will include stage two of the ski campaigns (stage one included earlybird ski offers). “While our approach in Australia is important, we are equally focused on our activity in our other offshore markets. Our New Zealand 100% Pure You campaign launched globally and is building momentum in each of the main visitor markets and airline developments provide great opportunities.” Bowler says he is “acutely aware” of the challenges the tourism sector — not just in Christchurch — is experiencing throughout the country as a consequence of the earthquake. “We are focused on doing everything we can, as quickly as we can, and as sensitively as we can to support the industry.”

brick warehouses which now make up SOL Square and Poplar Lane, was originally where goods from the Lyttleton port were traded. Before the quake they were shops, restaurants and nightclubs. She is adamant much can be rebuilt or repaired. “When I was in Berlin in 2000, they were reconstructing a house on the main street which had been damaged in the war more than 50 years ago. In Edinburgh I saw a building which looked 1000 years old but was actually 50. It was just built in stone sympathetically with the original and those around it.” Story continues on next page >>

www.canterburytoday.co.nz March/April 2011 | 9

Earthquake Recovery | Where to from here?

Opportunities From this tragedy, opportunities arise. Christchurch will be rebuilt, and everyone is curious to see how it will be done. InternetNZ and the New Zealand Council for Infrastructure Development (NZCID) have jointly called for leadership in building a new vibrant Christchurch, underpinned by world class broadband infrastructure. Vikram Kumar, chief executive of InternetNZ says our aim should be a Christchurch that’s a vibrant, attractive city. “The challenge is not merely rebuilding but a co-ordinated and sustained effort to build a new Christchurch that becomes an engine for New Zealand’s growth and innovation. The future of our second largest city is also the future of New Zealand. This future needs to be supported by world class infrastructure, including fibre delivering ultra fast broadband. “As we build the new Christchurch, we must take the opportunity to put in fibre everywhere. This is the leadership challenge for Government and the City Council,” Kumar says. “Hard times call for smart decisions. For example, one path forward is to treat Christchurch in the Government’s UFB (Ultra

Fast Broadband) initiative as a special case and include it in the wider recovery efforts. That way the fibre rollout can be co-ordinated with other aspects of building a new Christchurch.”

Business

In the midst of this unfolding tragedy we have seen the courage and resilience of Christchurch people and the genuine desire for businesses to help. Industry associations will Sustainable Business Network CEO Rachel help coordinate those efforts and promote the Brown says she is hopeful that the rebuild fact that Christchurch is open for business. The will become a model of how to address New Affiliated Industries Group believes the quickest Zealand’s problems, such as power inefficient way to help Christchurch get back to normality buildings and over-reliance on cars. “Let’s make is to buy things from there. People and Christchurch the most sustainable city in the enterprises elsewhere can help greatly simply world. We can make sure all new buildings by doing business with Christchurch firms.” are water and power efficient. We’ve always Phil O’Reilly, BusinessNZ chief executive designed streets for cars, so let’s recognise peak oil and get people on their feet. This is an opportunity for the city to rethink how it wants Construction “We are losing capability and skills as trades to be.” people leave the sector. Yet we can see within A month on from the earthquake, it sometimes 12-18 months we may have more work than feels like normal life is a goal we’ll never we can cope with given the rebuilding required reach. We have all lost something — our loved in Canterbury and the 20,000 leaky homes that ones, our houses, our jobs, our schools, our city the Government expects to fund through the centre. But it’s important to remember that we financial assistance package.” will be rebuilt, as other cities have been. Warwick Quinn, Master Builders CEO The day after the quake, John Key addressed the nation. “It will be a difficult journey, but Agriculture progress is certain, things will get better, “In the wider Canterbury region the agricultural Christchurch will rise again. On behalf of the sector is largely business as usual. Large Government, let me be clear that no one will Canterbury employers and exporters such as be left to walk this journey alone. ANZCO Foods - which contributes around $300 million annually to the local economy - report “New Zealand will walk this journey with minor logistical problems only, which have you. We will be there every step of the way. been worked around.” Christchurch; this is not your test, this is New Phil O’Reilly, BusinessNZ chief executive Zealand’s test. I promise we will meet this test.”

In their words…

Tourism

Opportunities “Let’s make Christchurch the most sustainable city in the world. We can make sure all new buildings are water and power efficient. We’ve always designed streets for cars, so let’s recognise peak oil and get people on their feet. This is an opportunity for the city to rethink how it wants to be.” Rachel Brown, CEO Sustainable Business Network

“The needs of future travellers are still recognised and we have been preparing PR and campaign responses. We are planning subsequent campaign activity with a strong destination message delivered across a wide variety of media channels. The window of opportunity for this communication is being worked through. Our New Zealand 100% Pure You campaign launched globally and is building “In the long term, there are opportunities for momentum in each of the main visitor markets the business community to take advantage of. Thirty billion dollars is coming.” and airline developments provide great opportunities.” Peter Townsend, Canterbury Chamber Kevin Bowler, CEO Tourism NZ of Commerce CEO 10 | March/April 2011 www.canterburytoday.co.nz

Earthquake Recovery | Where to from here?

Vital statistics Many Christchurch businesses, especially those within the central business district, will be experiencing periods of great uncertainty and confusion in the wake of the devastating February 22 earthquake. The following information is designed to outline some of the immediate resources and practical support available to help those affected get back on their feet.  Canterbury Employers’ Chamber of Commerce (CECC) A business focused call centre is now operational from 7am–7pm, Monday to Saturday on 0800 50 50 96. The CECC is operating out of a new location at 28 Holmwood Road, Merivale, phone 355 6536. www.cecc.org.nz  Christchurch City Council Phone 941 8999  Earthquake Commission (EQC) 0800 326 243  Quake Helpline 0800 779 997  Business Helpline 0800 42 49 46  Federated Farmers 0800 FARMING (0800 327 646)  Orion 363 9898  Mobile business recovery centres Co-ordinators are now available to discuss your business situation, wherever your locality. Look out for campervans in Ferrymead, Woolston, Lower Cashmere, Heathcote and Sumner. Ring 0800 50 50 96 for further information.

Updates & advice for affected businesses  www.recovercanterbury.co.nz  www.canterbury.eqc.govt.nz

Employment relation matters, health & safety  Department of Labour 0800 20 90 20

Invoicing & payment concerns ACC 0800 101 996

Special grants & subsidies, GST & tax info  IRD 0800 227 774  IRD Disaster Phone 0800 473 566

Emergency financial assistance  Work and Income New Zealand The initial six-week Earthquake Support Package is now available for employers and employees in a bid to help people stay afloat financially. To apply online go to www. workandincome.govt.nz, or call 0800 779 997 The following Work and Income offices are open 8:30am-5pm: Ashburton — corner Cass Street and Moore Street Hornby — 25 Shands Road Kaiapoi — Unit 9, The Crossings, 77 Hilton Street Linwood — 154 Aldwins Road New Brighton — 26 Beresford Street Rangiora — corner Good Street and Blake Street Riccarton — 76-78 Riccarton Road Shirley — 203-205 Hills Road

Relocation advice & commercial space  Canterbury Employers’ Chamber of Commerce 0800 50 50 96 Businesses unable to access their usual place of operation are encouraged to ring the CECC with their new location. This is particularly important for those central city businesses that may be facing demolition.  Limited commercial space is moving quickly. Email annej@cecc.org.nz for information. www.canterburytoday.co.nz March/April 2011 | 11

Earthquake Recovery | Where to from here?

Hitting the hinterland By Katie McKone

Christchurch’s hinterland is experiencing its own set of aftershocks resulting from the February 22 earthquake. The movement of people, goods and services has been felt in ebbs and flows throughout the South Island and beyond, testing infrastructure and industry.

Agriculture With reportedly minimal damage sustained within the rural community, its immediate response has been on alleviating the effects for their urban counterparts. The common view within the sector is that the wider economic impacts, both short and long term, will be relatively minor. Federated Farmers vice-president Donald Aubrey says despite an initial run on fuel, the farming community came away relatively unscathed. Lyttelton Port, the major trade gateway to the South Island, is open and therefore able to maintain the flow of goods and services. All eyes are now on the rise and fall of input costs, with the Reserve Bank’s inevitable cut in the Official Cash Rate to 2.5 percent being a welcome move.

in fuel prices, and to some extent that is going to be offset by improved product prices,” says Aubrey. “My real concern would be if the two were to fall out of sync, but so far we seem to be hanging in there.”

“Places such as Kaikoura for instance, as they do rely on the Christchurch market to do business. Some will be getting a little bit of a boost in the short term, probably to do with the immediate dislocation market.”

Issues may also arise around servicing the industry in the short term, says Ministry of Agriculture and Forestry (MAF) rural co-ordinator Terry Donaldson.

It is vitally important that Kiwi’s in particular venture out and experience some of their own hospitality. “The domestic market was flat before the earthquake and we have noticed that New Zealanders have a tendency to just hunker down. We rely very heavily on that domestic demand to build services; it is the engine room of the tourism economy.”

“Farmers have had their best season in decades so they are financially strong. There will be no significant impact on farming itself but there could be a slight disruption to some of the processing aspects.

The Government had come to the party and addressed those issues that could have caused strife, adds Donaldson.

Remaining upbeat and optimistic will be a crucial element in the industry’s success, adds Cossar. “In reality we have got a very big tourism industry and it is simply too important to let go, too many livelihoods depend on it. If there was any a time to illustrate leadership, this is it.”

Tourism

Regional outlook

The earthquake struck at one of the most opportune periods for the tourism industry, as it revelled in the peak season period.

Residents fled Christchurch in droves immediately after the earthquake struck.

“Then again I believe there is the capacity to transfer that stock to other centres.”

Now operators are pushing the message that although the centre of Christchurch remains off-limits, the rest of the country is very much open for business. With the Christchurch airport running as normal, the city can still act as a strategic and important gateway to other destinations in the South Island.

The regional centres subsequently reported a huge influx of people, with Timaru alone estimating some 9000 to have taken refuge in the town.

As the response begins to move out of disaster phase, various councils and organisations are now preparing their infrastructure for the future. South Canterbury’s Aoraki Development Business and Tourism Tourism Industry Association chief executive (ADBT) recently held a “think tank” of business Tim Cossar says the main impact will be felt within the wider Canterbury region, largely due and community leaders to discuss medium and long term initiatives. to a decrease in intra-regional traffic.

“The one aspect that we are going to be watching very closely is the continuing rise 12 | March/April 2011 www.canterburytoday.co.nz

Chief executive Wendy Smith says Timaru is rapidly appearing as a “safe haven”, adding the town’s infrastructure was able to cope with a surge in development. “We have ridden on the cloak tail of Christchurch, and the more businesses we can help the better.” Ashburton mayor Angus McKay says as the initial dislocation period ends, the council is working towards mobilising resources. A list of available floor space for potential commercial premises has been developed, along with added housing options. “Rental accommodation has virtually gone, and there is also an increased interest in buying houses as people are realising that we are only 50 minutes from Hornby.” Being the epicenter of South Island tourism, the infrastructure in Queenstown and Wanaka is adept at handling fluctuating numbers. Queenstown Lakes mayor Vanessa van Uden says its Chamber of Commerce is investigating temporary business premises, yet the big question was how long people intended to stay in the region. At the other end of the island, Nelson has gone so far as to host the Canterbury Crusaders for two Super 15 matches while AMI Stadium remains out of action. Deputy mayor Ali Boswijk says a number of smaller business conferences originally destined for Christchurch have also been relocated to the city, and anticipated this to continue.

Earthquake Recovery | Where to from here?

Look before you leap By Katie McKone

One simple and pertinent message is being conveyed to Christchurch businesses – look before you leap. As garages around the city turn into makeshift offices and boardroom meetings are held in suburban lounges, people are realising it is time to utilise all networks and take a new approach to survive. Yet an element of panic and desperation is also evident as many start to consider what their futures may hold. Canterbury spokesperson for the New Zealand Council of Trade Unions Marty Braithwaite is among those urging businesses to hold off on making any hasty decisions around redundancies and closures. “We are already aware of employers who decided, in the wake of the earthquake, to abandon businesses but have since reassessed and have now determined that they will be able to continue to operate — albeit in a changed manner. “People’s initial reaction is to understandably think the worst, but wait until you are well and truly informed about what is happening.”

Staying put Small business owner Matthew Carpenter is choosing to remain positive despite the current situation, firmly stating he will not be

abandoning the city. “I have a fundamental belief in Christchurch and its future. If we all shut up shop, what are we going to be left with? “This is where I have set up business and I don’t think it necessary to walk away from something that I have established over the last 10 to 15 years.” Owner of whiteware company Cares Appliances, Carpenter operates from three different locations. While awaiting an engineering report on his Fitzgerald Ave premises, things are up and running elsewhere. “We are currently working through the issues as they present themselves, which I think is the most positive course of action at the moment. “Everyone is going hand to mouth, and people are understandably running a bit scared. With time that hysteria will fade I am sure.” As leader of action group Canterbury Business Recovery Network, Carpenter is also at the forefront of promoting a raft of new initiatives surrounding the rebuild process. Treasury is estimating the cost of the earthquake to be in the vicinity of $10 billion to $15 billion, two to three times the anticipated $5 billion from September 4. Some 600 to 900 buildings may have to be demolished in Christchurch’s central business district, each and every one representing a different story and livelihood.

Businesses are subsequently left in a state of limbo, with the most pertinent of questions still going unanswered — where to from here? The city is still very much in survival mode, believes Canterbury Employers’ Chamber of Commerce (CECC) chief executive Peter Townsend. “There are some big decisions to be made, and the general realisation now is that businesses are not going back to where they came from.” The next logical step was to find alternative premises, a process proving to be no easy feat with increasing demand and exorbitant rental prices hindering progress. Yet there were still opportunities to be had, claims Townsend. “There are options, and there is still a lot of surplus office space within many buildings so we are actively working on making that available.” The CECC has set up a system whereby it is matching available accommodation with what is required. Online auction site Trade Me is operating a similar service. Morale is being boosted as a direct result of gaining access to vital equipment such as computers and files from damaged premises. Civil Defence is starting to allow restricted access to some buildings within the red zone, however businesses have to register before gaining confirmation.

Opportunity All is not lost in Christchurch. Rebuilding a shattered city will take considerable time and resources, but out of the rubble new opportunities will begin to emerge. “Christchurch is not going to simply disappear, and it is going to continue to need business,” says Braithwaite, adding that the long term vitality of the region is vital. “There is going to be a demand for huge amounts of infrastructure when the rebuild does start which will also create new prospects.” Phil Welsh, owner of outsourcing business Smart Christchurch South, believes gains can be made from specialising in specific areas and working with partner businesses. The future will be a key factor in the way businesses operate says Welsh, adding it is too early to make any definite assumptions. “Businesses may potentially become more communitybased and decentralisation will create a whole range of opportunities. “These are all possibilities, but I think we’ll also see collective groups of businesses getting together to negotiate things like new premises deals with developers, and there’ll be a whole lot more work to do in areas of property investment and syndication.” One thing remains clear — the Garden City will not look like it did in the past. “It will have a new shape, new look and a new culture,” says Townsend. “We will move into the next 150 years looking back on the last 150 years.”

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Earthquake Recovery | Where to from here?

Mind over matter By Katie McKone

Top tips for staying emotionally healthy

While the physical scars may be starting to fade, the devastating Christchurch earthquake will be forever etched in our minds.

 Surround yourself with

family and friends, building a support network

The February 22 disaster has put a huge toll on the psyche of those left to pick up the pieces — from the many businesses forced to start from scratch, to the thousands of uprooted and displaced families unable to return to their homes. Tragedy on such a scale is not something that can simply be erased from our minds; it will take time and effort before things start to return to normal — whatever, or whenever, that may be.

 Don’t be afraid to ask

for help – it is there for the taking

 Be sure to establish normal

routines, creating a sense of purpose amid the chaos

 Maintain regular eating and sleeping patterns

Mental health workers are anticipating a dramatic increase in the number of anxiety, fear and stress-related concerns over the coming months. The scars will be raw for sometime yet, claims Cerina Altenburg, team leader of Christchurch’s General Practice Mental Health Liaison Service. Altenburg expects people to seek help in “tides” as they slowly begin to deal with the aftermath. “Almost everybody will be experiencing some degree of psychological stress, as this is a normal healthy reaction to such a traumatic event,” she says. “There has been major damage and loss of life this time, and the visual reminders are everywhere.”

Symptoms According to the Ministry of Health, a range of common reactions to disaster include shock, fear of a recurrence and anger at the injustice of it all. Many people will have difficulty sleeping, become easily startled and experience flashbacks.

 Engage in exercise  Help rebuild your community

 Limit time spent listening or watching dramatic footage of the tragedy

 If needed, seek

professional help from your local GP or counselling service

“Sleeplessness, irritability and having your heart in your throat with each aftershock are all common reactions. “Every one of us got frightened, there is no doubt about that, and we will all be experiencing a wide range of different emotions at the moment.”

Victim Support chief executive Tony Paine says those who have already sought help from the organisation are presenting exhausted, dehydrated and tearful. Many want nothing more but daily necessities such as a hot shower, a meal and sleep, followed by practical assistance and reassurance. It is hard to put a time limit on how long such symptoms will continue, Paine adds, as it is up to each individual and their own recovery process. “But certainly this event will live on in the minds of many for a long time to come.”

‘Quake brain’

Many terms and phrases have been coined to describe our current mental state after the earthquake. Yet Christchurch businesswoman Jo Fife has put forth the notion that “quake brain” will be a common phenomenon among those in the business community. Put simply, it describes the feeling of not being able to focus on the job at hand and ultimately getting very little done. Things just completely “fizzle out”, says Fife, who runs networking company Grow Your Business.

“People will no doubt want to sideline the business aspect and just rest for a bit, letting themselves take into account what has just happened. It is very much an up and down process,” Fife says.

Management Seeking support from family and friends is the best course of action people can take to get themselves on the road to recovery, Altenburg says. “Normalising, supportive approaches are helpful, as people need to embed themselves in the company of folks that they know right now. If you are frightened there is no need to be alone.” Symptoms will decrease over time, but there are specific steps people can take to help build up mental resilience. Maintaining a sense of normality can be achieved by re-establishing a routine and having regular eating and sleeping patterns. Taking part in the rebuild of a community can also be a satisfying way for people to focus on needs other than their own. Fife says the best way for businesses to get up and running is to take it one day at a time. “If you try and take too much on it becomes too intense and you simply find yourself back at square one.

“The most important thing at the moment is for business owners to be making contact with “On some days people may be absolutely into their clients and customers, keeping them in it, all action stations. But then the next day you the loop so as you don’t lose them.” The swarms of aftershocks that continue to simply can’t get enough motivation or energy Utilising networks and banding together will rattle the city will no doubt be raising the pulse to even think about doing anything.” be crucial to successfully rebuilding the city. rates, creating a lingering fear every time the The Canterbury community is dealing with “This is a really opportune time for businesses earth rumbles beneath our feet. tragedy on a much larger scale this time to collaborate and join forces, which is going There is no right way to behave, says around, leaving business owners to deal with to make two businesses a lot stronger. It just Altenburg, and each person will exhibit both personal and professional disasters at the depends if people are ready to do that right different symptoms. same time. now,” adds Fife.

Does your workplace have a current Health and Safety Policy? Call today for a free consultation. Neal Parker // 027 3010 950 // neal@ohsadvisor.co.nz // www.ohsadvisor.co.nz

Occupational Health and Safety Advisory Service 14 | March/April 2011 www.canterburytoday.co.nz

Earthquake Recovery | Where to from here?

Taking stock By Bridget Gourlay

Access to the Red Zone

Businesses must regiser on www.recovercanterbury.co.nz Vital statistical information to be permitted controlled and escorted access into the about New Zealand won’t CBD’s Red Zone. Once registered, business owners will be collected this year. The be contacted to confirm whether or not they are allowed into their premises. There is no access to buildings census was in the process of being delivered when the with red placards. There is strict criteria around access, and each application will be assessed individually. The earthquake struck, and a few primary focus of the operation remains on public safety. days afterwards, the Statistics Minister decided to postpone it “This has been a terrible event that will change New Zealand. The information we collect helps for the year. to record and inform New Zealand of changes, Census information provides facts on groups of people, where they live, their economic positions, ages, education, ethnic groups, family structure, activities and housing. It is needed by central and local government for crucial planning, for community groups to identify needs and apply for funding and to establish election boundaries.

as well as assisting our country to plan for the future. It is critical that we collect information that informs decisions around health, education, and welfare spending as well as supporting decisions around civil defence. It’s critical that we can do this to sufficient quality.”

With thousands of people temporarily leaving Christchurch after the quake, the data collected Businesses need the census to find out more would have been skewed. For example, it may about their customer base. From a supermarket have shown thousands more people living in trying to decide on the most profitable site to Timaru or Nelson. open on, to marketers deciding what products Bascand acknowledges the decision will have will work best for a certain population; New consequences for people who use census Zealand’s statistical information is used by data for their work, and is investigating the corporations to medium sized businesses. feasibility of alternative options. Government statistician Geoff Bascand says the March 8 census is delayed because getting While nothing new has been released as the forms out to New Zealanders and back in Canterbury Today goes to print, keep an eye again with accurate information would have be on the Statistics NZ website, www.stats.govt. extremely difficult and insensitive. nz for more information.

8 ways to build trust and credibility Before your website visitors are persuaded to do business with you, they need to feel like they can trust you and believe what you’re saying is true. It’s much easier to achieve this in a store or at your business, where your potential customer can see your premises, meet your staff and shake his/her hand. But when you’re dealing with a website, you have to look for other ways to build the same level of trust and credibility. Here are 8 of the most effective ways to achieve that: 1. User-friendly layout: It might be tempting to be quirky with your website design but if your website is too difficult to navigate around, you’ll confuse your visitors. Everything should be where your visitor expects it to be. A good website designer should be able to make your site unique with great design aspects, not with quirky layout. 2. Professional website design: First impressions are very important when it comes to online environment – a poor quality website will destroy trust immediately. Therefore, it’s very important to choose a good company that has experience in creating great, professional and unique designs that reflect your personality. 3. Testimonials are also great when it comes to building trust. Ask your loyal customers to give a testimonial about your company and make sure that you include as much detail into this as possible. Vague testimonials can be mistaken for being fake – and whatever

you do – DO NOT fake a testimonial. You will instantly lose credibility. 4. Case studies are in-depth studies on positive experiences your customers have had with your business. They are a powerful way to build trust and credibility.

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5. Awards: If you have won any awards or have certifications for your business, make sure you display them on your website. It shows that you have been recognised in your industry. 6. Guarantees are one of the easiest and strongest ways to build trust and credibility. Nothing comforts your visitor more than knowing that there is a good guarantee with your products or services because it shows that you have 100% belief in your products. 7. Privacy policy: These days, SPAM has become a big concern for people, along with a number of other privacy related issues. So it’s pretty much mandatory to have a clear privacy statement on your website. 8. A detailed ‘About Us’ page: This one’s a biggie. Websites can be very impersonal so the more you can show that there are real people behind the website, the better. Use photos of your staff and include bios where possible so your visitors can ‘get to know them’ online. By David Kelly – Zeald www.zeald.com

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www.canterburytoday.co.nz March/April 2011 | 15

Earthquake Recovery | Where to from here?

Philanthropic help By Bridget Gourlay

Business to business websites A number of organisations have utilised their skills and connections by setting up websites whereby businesses from all over New Zealand can offer help to their affected peers.  www.nzbizhelp.co.nz A message board connecting Christchurch businesses with those able to provide the free use of computers, office space and furniture  www.business.eq.org.nz A site helping co-ordinate organistations and businesses offering support to the Christchurch-based IT sector. Also a section where people can suggest new projects to help industry get back on its feet  www.nznog.org.nz New Zealand Network Operators Group members are offering assistance with router configuration, connectivity and hosting Marketing and communication businesses can advertise that they are operational again via www.stoppress.co.nz. Email editor@stoppress.co.nz with details. www.mychristchurchbusinessisopen. co.nz allows business owners to list their company for free, letting the public know where and when they will be operating.

16 | March/April 2011 www.canterburytoday.co.nz

Sometimes philanthropic endeavour isn’t as purely charitable as it seems. There are occassional incidences where individuals and companies donate large sums of cash with the proviso their names are attached to any publicity about it. So it was refreshing when Canterbury Today was contacted by the chairman of the Canterbury Earthquake Assistance Trust. John Shingleton, a partner at Christchurch law firm Malley & Co, was approached a few weeks after the September 4 earthquake by a group of wealthy individuals from across the country. They wanted to start a trust to help any small businesses or families suffering, while remaining completely anonymous.

And the donors are just as committed now as ever before because of the most recent earthquake. Within two weeks of the February 22 earthquake, they donated $25,000.

Until now, the Trust has remained anonymous, relying on the Chamber of Commerce, the City Council, local MPs and schools to refer them to anyone in need.

For the last five months, the Trust has been using a large sum of money in a variety of ways to help anyone who the Government or any charitable agencies hasn’t.

But Shingleton has noticed a trend. “It has been challenging to find those really hit hard. We don’t know if it’s a sign of the character of the people, but there’s an attitude that ‘there’s always someone worse off than me.’ People are being stoic, but they don’t have to be.”

Firstly, they contacted every school in the Canterbury area to see if they knew of any families who needed assistance. One example of this is when they paid for counselling for a child who was traumatised by the earthquake. “We’ve had people in tears thanking us,” Shingleton says. The Trust is also keen to support SMEs. “An example might be a business who is suffering from bad cash flow after the quake, so badly so they are going to make some of their staff redundant — we might be able to help keep them in business for two months until they get they get an insurance payout,” Shingleton explains. The Canterbury Earthquake Assistance Trust funded the pop-up market on High Street just before Christmas and spent $6000 on advertising the February 12 re-run of the Boxing Day sale.

That’s why the Trust has contacted Canterbury Today. They want Cantabrians to approach them if they or someone they know needs help. Not every application is granted, but Shingleton says they gave away nearly $80,000 before February 22 and “there’s still money in the pot.” They want to continue their philanthropy. “It’s private money so we’re not subject to restrictions. We’re certainly not criticising other organisations as they are doing a great job too. We just want the message to go out there that if people know of a family of a business that is suffering, then please, contact us.” Canterbury Earthquake Assistance Trust John Shingleton Phone 379 0712 jms@malley.co.nz

C.E.A.T Canterbury Earthquake Assistance Trust

Who do you know that may need assistance from the Canterbury Earthquake Assistance Trust? Name: Business Name: Assistance Needed: Referral Given By:

___________________________________________________ ___________________________________________________ ___________________________________________________ ___________________________________________________

Please send this referral to John Shingleton, Malley & Co Lawyers, jms@malley.co.nz or post this form to John Shingleton, Malley & Co Lawyers, PO Box 1202, Christchurch, 8140

Earthquake Recovery | Where to from here?

Spreading the load By Kate Pierson

Emotional support

A crisis always seems to happen when you least expect it — you can thank Murphy’s Law for that.

The following organisations are at hand to offer help for employers and employees who may be suffering from anxiety, stress or trauma.

When your business is hit by its arch-enemy, chaos, head on, it can feel like you’re living proof of the saying ‘everything comes in threes’, as one calamity leads to another. It’s like when the first of many precariously balanced dominos gets knocked over — one by one, they’ll all come tumbling down. It is a scenario Christchurch and all Cantabrians are now more familiar with than they would have ever chosen to be.

 Quake Support and Counselling 0800 777 846

The worst part is, it’s often not until after the damage is done, you realise you really should have had some strong glue underpinning those dominos to keep them in place. But, even more importantly, in moments of mayhem, getting through is all about the availability of human resource, also known as human capital.

 Child Youth and Family 0508 FAMILY (0508 326 459)

In short, you need to have fully-trained and knowledgeable employees who can step up to the professional plate and be you for a day, or hold the fort when you’re having to deal with logistics. And, while we like to toy with the idea of forever when it comes to our own mortality, it’s an inescapable truth that we’re all destined for that great archaeological dig in the sky, and, at the risk of sounding melodramatic, it’s a fact of life that our departure may come sooner than we would like, or expect it to. You might fancy yourself a good guardian angel, and might fit the profile quite nicely, but realistically, it’s a much smarter move to take up the guardian role in the bricks and mortar world and coach the core constituents of your operation so they can fill the managerial shoes in your absence — whether it is temporary or permanent.

Face up to the facts According to Statistics New Zealand, 97 percent of New Zealand’s 470,346 businesses were employing less than 20 employees as of February 2010; 323,935 were employing only the proprietor, and businesses of 100 or more employees made up less than one percent of

A human capital strategy is also about retention, so the resources channelled into training and upskilling staff are an investment with long-term benefits. “Businesses need to be sophisticated when they are thinking about why their employees are turning up to work and how to retain them based on this understanding,” O’Reilly says. “Employees do think of leaving their company from time to time but only about 10 to 15 percent of these people actually do. A business needs to know how to create engagement for employees and how to keep them.”

 Psychosocial support via Victim Support 0800 842 846  Anxiety Support Canterbury 03 377 9665

O’Reilly says there is a general misconception about how to retain staff and many organisations tend to associate human capital strategies with remuneration. “Pay is by no means a priority for employees when they consider staying with a company — for many in New Zealand it is not even in their top 10. It is much more complex than that and for most it comes down to feeling valued and valuing the work they do. Don’t concentrate on pay benefits or you will misunderstand why people are working for you.”

 Association of Counsellors (national office) 07 834 0220

 Community Alcohol and Drug Service (CADS) 03 335 4350  HealthLine 0800 611 116  Lifeline Aotearoa 0800 543 354 24hr helpline  Ministry of Health 0800 611 116 the total number of enterprises in New Zealand. Needless to say, we’re not all Donald Trump heavyweights in New Zealand. Having said that, our small to medium businesses still have a competitive edge in their own right. Problem is though, the bottleneck of experience and limited crosspollination of knowledge means businesses are bankrupt of the human resource back-up systems they need in a crisis. “On the whole New Zealand has a higher human capital risk than other economies,” Business NZ chief executive Phil O’Reilly says. “This comes down to a couple of things. We have on average, smaller companies than other economies, which means that when a company of 10 loses one staff it is significant. “Secondly, the number of big companies we have in New Zealand is very small which means there is an immigration risk when qualified people leave New Zealand for career opportunities overseas. This is more of a macro issue however, as it is relative to the country as a whole and not just a threat to a company.”

O’Reilly says one of the primary concerns within small to medium business enterprises is that most don’t have anything that looks or feels like a human capital or human resource strategy. A significant part of this strategy should be upskilling so there are multiple parties who are capable of fulfilling a fundamental position in the business should the existing employee be absent.

Regular feedback, advice, training and assistance so staff know what they are doing are all highly important factors when retaining staff and employers can read books, attend courses and contract consultants to solidify their knowledge in this area. “In an economic downturn one of the first things to go is generally the training budget which is not good,” O’Reilly says. “Companies need to look at how they can offer their employees new skills and experiences. This is about allowing them to do different things and giving them responsibility.”

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18 | March/April 2011 www.canterburytoday.co.nz

Recent earthquakes and subsequent aftershocks in Canterbury have created major activity in many sectors across the business landscape. The September 4 earthquake attracted global attention and reinforced the need for, and benefits of, insurance. The February 22 earthquake with its substantially greater impact on the province and its people, served to drive the earlier message home even harder. Insurance broking and risk management is one of the key sectors assisting local businesses after the earthquakes and aftershocks. Members of this sector continue to work with Christchurch organisations on recovery and planning for the future. The Rothbury Group is well placed to provide insurance broking and risk management services and assistance to clients throughout New Zealand. A fast growing entity with a long history, Rothbury Group has 16 offices nationwide and more than 180 employees. As a highly skilled and reputable enterprise, Rothbury feels fortunate to have the group’s resources available to assist in many ways, particularly during the Christchurch recovery period.

The importance of risk management To have a qualified insurance broker on side after major damage is sustained in events like the Canterbury earthquakes is a great benefit and cost saver to a business. Needless to say, it is in any client’s interest to ensure they get risk management advice from someone who is suitably qualified. Risk management is defined as the identification, assessment, and prioritisation of risks. A protection driven plan that serves to offer businesses security in situations like the Canterbury earthquake, effective risk management can help mitigate financial implications during a crisis. Post-earthquakes, there have been cases of under-insurance within the Canterbury business sector which has been a significant cost to the businesses involved. Under-insurance occurs for a number of reasons such as underestimating the value of replacing a building or plant; misunderstanding the meaning of ‘replacement cover’, and occasionally, because of a client’s choice. In the wake of the September 4 earthquake there were cases where Business Interruption Policies have not responded exactly as the business community perceived they would, while in other circumstances the insured is being indemnified as planned for. Rothbury South Island operations manager and local Insurance Brokers (IBANZ) council chairman Greg Greenwood, explains. “The Business Interruption Policy responds if there has been direct damage to ones property. However, many businesses are facing loss in turnover due to the lack of foot traffic and people moving away from spending time and money in the central city and moving to the suburbs and shopping malls. The loss in turnover due to a change in people’s shopping habits is called depopulation and this is not covered by insurance policies.

“I can assure our clients and business owners that as professional insurance broker, Rothbury is independent of the insurance companies. We act on your behalf and will try and negotiate the most favorable settlement possible whilst keeping to the terms and conditions of the insurance policy.” Rothbury Canterbury branch manager Stuart Barr acknowledges that the Canterbury earthquakes are the most significant insurance loss situations he has experienced throughout the 40 years he has been involved in insurance. “Going forward, professional insurance/risk management advice will be invaluable. There are sure to be changes in the risk insurance market following this major event. Already insurers are preparing brokers for inevitable rate rises and hardening of underwriters’ acceptance of risk will surely follow.” Barr is also certain there will be much more interest in factors such as building age, location and construction. “Local council requirements are going to dictate what strength buildings must adhere to. Buildings pre-1935 has been the usual ‘age cut point’ where requirements become much more stringent. “Post-earthquake the placing of property insurance is going to be more complex than previously. “It will require professional brokers and clients working together to obtain what is best available. “There are new professional requirements for brokers coming into effect this year as decreed in the new Financial Advisers Act. The Rothbury Group is already meeting the Act’s requirements and all of our brokers are suitably qualified registered insurance professionals.”

The Rothbury commitment Rothbury recognises there will be major readjustments following this earthquake disaster. As insurance broking/risk management experts, the company is prepared to play a leading part in this. Post-earthquake, Rothbury has been committed to providing advice to its clients. “While reinstating buildings, plant and stock is not simple following a widespread disaster, there is a comfort to know that the insurance funds are available to facilitate a return to normality,” Barr says. Clients of Rothbury in Ashburton have faced numerous insurance events in recent years. “Previous years have brought us snowstorms (June 2006) and hail storms (November 2007),” Ashburton branch manager Kelvin Holmes says. “These events also taxed the resources of insurance cover and have given an insight to the time it takes to recover from a major disaster. With the earthquake, sure the time frames will be long but there is protection and capital to remedy the damages if all is covered correctly. Sadly, as in most stressful circumstances, patience is the most difficult emotion to master.” Rothbury wishes all business in the wider Canterbury region good fortune in their recovery. Rothbury Canterbury PO Box 4502 Christchurch 8140 T (03) 366 7583 F (03) 365 4910 E stuart.barr@rothbury.co.nz www.rothbury.co.nz

www.canterburytoday.co.nz March/April 2011 | 19

Lifestyles | For You

lifestyles

get what it takes for stylish living…

destination Uzbekistan & Turkmenistan Bet you didn’t see that coming! But if you’ve been to London, done Paris and are looking for something a bit more exotic for your holiday snaps, Uzbekistan and Turkmenistan won’t let you down. World Expeditions offers a two week tour which explores these ancient countries, taking tourists along the Silk Road. Visiting the

cities built and destroyed by infamous figures such as Gengis Khan and Timur Lane will open your eyes to the rich history of Central Asia. Plenty of bazaars, museums, mosques, tombs, palaces and medressas fill the itinerary of this life-changing trip. RRP: $3990 (not including flights) www.worldexpeditions.co.nz

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Peregrine Central Otago Pinot Noir

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Imagine your next dinner party lit up by a bowl of floating candles as the centrepiece.

Like to be clean shaven during the week and then rock a bit of designer stubble in the weekend?

Living Light Candles offers a beautiful, hand-crafted range, all made by a group of artisans in Takaka. As if the flickering light wasn’t entrancing enough, the candles release soft fragrances as they burn, making them perfect for a bath, a massage or to create a romantic mood.

Whatever your preference, the 7n1 grooming kit from Philips is the answer.

Embrace your inner Italian. Speed off for a gelato with a doe-eyed bambini on the back of one of these classic red retro scooters. Or, more grounded in reality, use it to zip to work for a fraction of the price and hassle of a car. It may be brand new, but looks just as funky as the old-school type it is modelled on. Combining the ease and speed of a car with the affordability of biking, scooters are the perfect run around, especially for office commuters who are tired of spending $60 to fill up and then nearly the same amount on parking. On a scooter, parking is a breeze (and free) and a couple of weeks of petrol sets you back $8-10. RRP: $4400 plus on road costs Available: Stockists in Auckland, Wellington and Christchurch www.retroscooter.co.nz

Few things in life are better than a good red wine and a hearty meal. And as autumn approaches, now’s the time to think about what to serve at your next dinner party. Look no further than the award-winning Peregrine Central Otago Pinot Noir. The 2009 vintage took out the overall award at 2010’s prestigious Air New Zealand wine awards, hailed by the chair of judges Steve Smith as “the finest example of the finest red wine variety in this country”. He went onto say, “Wild flowers, thyme and black fruits on the nose, nothing restrained but there are a few hidden earth and savoury bits hiding in the corner, with briary dry forest on the palate and black cherry and vivid fruit notes”. And at an affordable price it’s well worth a taste… if you can stop there! RRP: $39.99 Available: Wine shops in general and specifically from www.peregrinewines.co.nz

20 | March/April 2011 www.canterburytoday.co.nz

RRP: $23 for a box of three Available: Selected stockists around the country and www.livinglightcandles.co.nz

With “micro-blade technology” the company claims it will give you more precision than ever before to create the exact look you have in mind. The blades are made from hardened Inox steel, making them sharper than titanium. RRP: $119.95 Available: From stockists around the country

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Products | For You

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empowerment … it’s all about getting a grip on the right power source …

By Kate Pierson

We’re all about empowering our peeps. And while we can’t guarantee our products will give you girls the age inhibiting qualities of Botox, or that the busty babe you boys have been scoping out will think you’re the best thing since silicon, what we can promise is that you’ll feel like the best thing since sliced bread when you gear up with these babies.

power play Boys: The power driver If you’re seeking a power game, then TaylorMade’s new beast, the R11, is just the business. In a massive deviation from the traditional, the white crown and black face deliver ultimate contrast to aid alignment at address. An adjustable sole plate and hosel, along with movable weights, allows you to tailor the club to your swing, meaning membership to the elusive 300 club might be one swing away. Available: From February, at a golf store near you. RRP: $ 699

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Girls: Lingerie They say it’s what’s on the inside that really counts and when you’ve got lingerie on that’s as sweet as sugar, you’re keeping power and passion close to your heart. Available: Savoir Lingerie and Swimwear, www.savoir.co.nz RRP: Isobel Underwire Plunge Bra $129.99, Isobel Luxury Thong $64.99

22 | March/April 2011 www.canterburytoday.co.nz

Just call her perfection because she purrs like a kitten, but has the speed of a Cheetah. The BMW Z4 is heaven on wheels.

her a well-known name in the business community. “Her wealth of experience can’t be replicated in a lot of other companies within the industry,” Davey enthuses.

SME assistance While Baycorp works with large corporations, it is also extremely proud of the work it does for its SME clients. And now is the time they need the most help.

Small to medium sized businesses have been bearing the brunt of the economic downturn and yet they are the backbone of our economy. That’s the view of the Baycorp team – and they’re here to help.

“Retailers and SMEs are being squeezed from both ends and it’s hurting,” Davey says. “We estimate around $1.1 billion in consumer debt is defaulted every year. And now consumers have put away their wallets and purses. “Businesses are more reliant than at any time in the past 25 years on the effective recovery of funds from their slow paying customers. Similarly the debt collection agent’s partnership with business is also as important as at any time in the past 25 years.”

For nearly thirty years, in one form or another, Baycorp has been operating as a debt collection business in the South Island. The mainland is where it wants to focus its attentions.

Davey says he knows cashflow can be a major issue for SMEs and that’s why Baycorp is keen to assist. Baycorp handles debts of all sizes to help local businesses succeed.

“I’m a South Islander, I was raised here and I’m so pleased to be back,” newly appointed South Island regional business manager Greg Davey says. His position was created last year to promote Baycorp further in the mainland.

He’s also aware of how the earthquakes have affected the Canterbury region.

“My aim is to bring the corporate experience gained here and overseas and best industry practice to the operations in the Christchurch office and hope that my drive, determination and positive outlook will result in good growth for Baycorp in the South Island. Another one of my goals is to spend more interactive, face to face time with our clients.” Davey joins business manager Bev Wall, who has worked for Baycorp in Christchurch for 27 years, making

“In the small business area, a lot of people have had their margins squeezed so if a SME is owed money they must keep on top of it. Come to the experts if you have come to the end of your process and we can send our specially trained field agents or do legal action on your behalf.”

go-round. Start afresh by getting on top of any money you are owed and give us a call today.”

Baycorp’s Top Tips for Managing Risk • Know your customers – visit their premises, even if you just drive past. Does the business look well managed and active? • Get a reference and ask about how they pay, a two minute phone call can save thousands • Ask other businesses who may supply to your customers. Again this may be difficult especially in a competitive environment • Credit checks or company searches • Get a deposit • Personal guarantee, especially for large orders in which your business will have to invest time and materials. Baycorp T 0800 BAYCORP (0800 229 267) www.baycorp.co.nz Christchurch office T 353 0003 Bev Wall 027 271 0583 Greg Davey 027 559 2595

An important statistic to note is that for every six months a debt is outstanding, the chances of it being paid can reduce by up to 50 percent. “Too often we see clients become debtors themselves when they are owed money. Don’t get on that merry-

www.canterburytoday.co.nz March/April 2011 | 23

Viewpoints | Motivation

principles for inspiring employees By Terry Barber

If someone asked you for a good synonym for inspiration, what would you say? Some might answer that ‘stimulation’ is a good substitute. Others might choose ‘influence’ or ‘encouragement’. But by and large, when people think of inspiration, the word that immediately comes to mind is ‘motivation’. But are motivation and inspiration really the same? And from a leadership standpoint, which is better? As leaders, we all want certain things from those who report to us. So do we motivate them to action, or do we inspire them? Employers are great at motivation, aren’t they? Well, it depends on who you ask. Sometimes their methods are less than inspiring: they motivate, all right, but through manipulation or threats. “If you don’t meet this goal…” Even if an organisation does achieve some results this way, they will be short-lived again, because people haven’t been inspired. So, what kinds of actions make the difference between inspiring someone and motivating him or her? And what will that mean to you, as a team leader, department head, or CEO? Here are seven principles for inspiring your employees that you can take action on today. Implement one of these principles and make a difference. Implement all seven and change the culture you live and work in.

Authenticity

Don’t hide behind a false image. Authenticity is everything. Share with the people in your organisation where you are weak. Verbally express just how much you need them. Let them know that you know your limitations. Invite them to partner with you to get through these difficult times.

Connect with other’s dreams

See in others the abilities they don’t see in themselves

Take time to be observant and notice the talent in those around you. After you have noticed a talent or strength in a person, let them know you noticed it and be specific about what you noticed. Don’t just say “I noticed you are a hard worker”. Rather, “I notice you care very deeply about making sure the details are in order” or “I notice you are very articulate on that subject”. Look for ways to bring that talent out by providing opportunities and training to support that particular talent.

Speak and live with credibility

I also refer to this principle as leading with moral authority. It does not mean much for you to say “let’s keep looking for the opportunity ahead” while living in fear and operating with a scarsity mentality.

Inspire with great stories

This is not to be confused with the art of storytelling. The emphasis here is looking and telling stories that have a lesson. What can you glean from the story of one who has gone from rags to riches or better yet, from riches to rags? Pull your team together today and use story to inspire.

Help people to live on purpose

Remind them that what happens at work is only a portion of their life. As important as that portion is, it is not all that there is to life.

Create a culture of inspiration

Follow the example of great coaches and become teachers committed to excellence and character development. Chasing numbers and making decisions by looking only at the “bottom line” causes us to be reactive and impulsive.

Terry Barber is an inspirational speaker and corporate trainer and founder of the Inspiration Blvd. For the last 20 years he has been a consultant to nonprofits on how to inspire their constituents to give and get involved. For more information please visit, www.InspirationBlvd.com. 24 | March/April 2011 www.canterburytoday.co.nz Use these difficult times to uncover the latent dreams and ambitions of your key talent. Tell them you are more committed than ever to helping them get to where they want to go. Be creative in aligning their tasks for today with their dreams for tomorrow.

Hit the ground running By Paul Robinson

As we put the global financial crisis behind us, New Zealand is now moving swiftly into a global talent crisis. The ongoing skills shortage has been cited as the main reason for many organisations’ inability to grow as quickly as they’d like. This is even more prevalent in a strong economic environment as many Kiwis leave to do their OE. In short, employers across most sectors simply can’t find suitable talent. From a human capital perspective, 2011 is expected to be a year of reconnecting. Business leaders will need to reconnect with their employees through open and honest communication to ensure they are happy, motivated, engaged and ready for the challenges that lie ahead. Smarter businesses will be increasing efficiencies this year by focusing on talent retention, training and development and offering a range of employee benefits to ensure that their people are engaged and motivated to perform to their maximum potential. And looking ahead as conditions continue to improve, the focus will need to be placed on attracting talent to ensure ongoing business growth. The new year often brings movement and mobility of talent, so if this is the case, do your best to attract top talent before another organisation snaps them up. The winners in 2011 will be those organisations with the right people in the right jobs, motivated and ready to grow the business. The following five tips will help you evaluate your career and hit the ground running in 2011:

Take time for holidays

The old adage ‘absence makes the heart grow fonder’ can also be true at work. Not taking ‘time out’ often leads to stress and finding yourself bogged down in the little things. Find some time during 2011 to relax and you will feel re-energised to deal with the exciting developments awaiting you later in the year.

Be prepared

If you are considering a career move, ensure you spend time brushing up on interview skills. Prepare answers for interview questions, particularly behavioural interview questions, and update your CV.

Play to your strengths

If you are currently in a job, you need to continue to play to your strengths. Know what it is you are good at and don’t focus on the negatives. When you focus on talents and not shortfalls, you will experience positivity and strength to meet any challenge thrown at you. Always investigate learning and development programmes offered by your employer, even if they are not strictly related to your existing area of expertise. Go with what you find interesting as well as what would help advance your career.

Act now

Do not wait for opportunity to knock on your door. Whether it is within your current organisation or even within a totally new role, your time to act is right now. Open your mind to opportunities that may not have been something you would have evaluated previously — you might be surprised with what you discover. Above all, stay motivated and confident.

Stop and think

Assess your career goals and ensure that your expectations are meeting the market’s expectations — that way you will not be disappointed. Look back on your achievements, celebrate positive milestones and map out your new goals.

Paul Robinson works at Randstad, a Fortune 500 Company and one of the world’s largest HR services providers, specialising in executive recruitment and HR Solutions. Visit www.randstad.co.nz for further information.

REVOLUTIONARY DESIGN EXTENDS AL FRESCO LIVING

A welcome change to outdoor heating If you are looking for a safe, reliable robust and cleanburning patio heater to replace the rusted out, dented, hard to light old thing you might currently own, then look no further than Heatmax NZ’s newest design in radiant outdoor heating. Constructed of 304 and 316 high grade stainless steel, the cutting edge design, low gas consumption and clean burning nature of the Heatmax HM450 radiant gas heater, makes it the heater of choice for discerning home owners who have spotted it in use in cafes and restaurants across the nation. Honed to perfection by the grueling demands of the hospitality industry who require that their heaters are easy to light, easy to move, and will operate for many hours unattended, the Heatmax HM450 has piezzo ignition, no pilot light and really goes the distance, with 40 hours of burn time from a 9kg gas bottle. When approving this heater for use outdoors and under cover, plus indoor commercial use, the Australian Gas Association test laboratory commented on the high output and low input of the HM450. With its efficient gas usage (1/4 that of conventional patio heaters) and an emission level of almost zero, it is a responsible eco friendly choice, conserving both money and fuel and making a minimal environmental impact. Being a directional radiant heater, all the heat can be directed to where it is required without heating empty spaces and dead areas. It is a great solution for heating on decks. It is easy to move and the flame will extinguish if it is accidentally knocked over. The arm and head can be disconnected for easy storage when not in use. Revolutionary in design, the Heatmax HM450 is not the cheapest outdoor heater on the market. It is undisputedly the best.

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www.heatmax.co.nz www.canterburytoday.co.nz March/April 2011 | 25

Export | BJ Scarlett

Six decades of service Strong, solid and dependable; the stereotype of the classic Kiwi bloke. It is also an apt summation of the Kiwi family and it just happens that, in the popular rural community of Timaru, there is one such family. The Scarletts have been serving the rural needs of the community for 60 years and, while not ones to kick up a fuss over the celebration, it is certainly one worth mentioning. BJ Scarlett Ltd began life as a mobile engineering and repair business. Its owner Bernie Scarlett had big plans to serve the needs of the local farmers and very quickly the business expanded to include the manufacture of special one-off items. As the story goes, one of those ‘one-offs’ became South Canterbury’s first stationary pea viner.

Today, Scarletts builds equipment such as multi-purpose recycling equipment including balers and manual sort line conveyors, waste compactor systems, waste transport containers, Swingthru container handling systems, as well as the company’s traditional earthmoving repairs, general engineering equipment and a full range of Scannell Hay Equipment, including bale feeders and multi purpose wrappers. Its factory has been designed to house all the latest equipment, including CNC machines and automatic welders, providing the latest technology, consistent with a modern manufacturing operation. Its drawing office has the latest 3D solid modelling package and the company runs a full quality assurance system throughout the factory. Perhaps even more impressive is the talent pool. The business which started life as a sole charge operation and now has a full staff of 30. Factory manager Gary Fahey has himself been working in the business for 30 years, having joined the team after finishing school.

From these humble beginnings the business began to develop a strong reputation for quality, not only in product, but in all facets of the business. The company, now affectionately known simply as Scarletts, is still known as the It’s a competitive industry, he says. “We specialist engineering company who will tackle have continued to provide servicing and any job, big or small. maintenance and we’re getting equipment from all round the South Island. That was the With business in their blood and the same real turning point for the company. It’s really attributes which ensured the company’s evolved from there; going from the repair success instilled in them, Ian and Alister and maintenance of equipment to designing Scarlett took the business over from their and building something better,” Fahey says. father. While the company has diversified, “The experience gained from maintenance it continues to be run with the same and repair work has given us a really good commitment to quality, in both workmanship foundation for the manufacturing operation. and customer service.

27 Dakota Crescent Wigram Park Christchurch City Phone: 03-343-3100 or 0800 26 25 24 Fax: 03-343-3989 Email: salessi@profilecutting.co.nz

“We realised people couldn’t buy quality, so we started making it.”

It’s been a hard time for many of our home grown manufacturing companies, competing against cheap imports. “It’s all about the This, in turn, led to the formation of Scarlett componentry. Yes quality products cost a bit Hydraulics 25 years ago. While it has since more to produce, but the life cycle makes it been sold to the co-founder, there’s still the odd bit of confusion with the two now separate worth it. companies earning the nickname Scarletts. “People are seeing our products still functioning and they are realising the The equipment side of the business continued importance of quality.” to diversify, moving, in recent years, to recycling equipment. “We started making That quality is visible throughout the country, compactors for the Timaru district,” Fahey says, with work sourced nationally. And while this “which was one of the first areas to develop may mean they’re not as well known locally as the waste industry.” they could be, Fahey says it also means they These same compactors can now be found don’t encroach on the local economy. in transfer stations around the South Island. Its work still often involves jobs many wouldn’t “They’re performing really well,” Fahey says. take on, like the high rail diggers which are But, better yet, all the original machines are designed for repairing railway tracks. “The still functioning. “Some of them are 20 years fact that we can design and build is the old — that’s a real feather in our cap.” biggest thing, the fact that we can do the whole job inhouse, from design to fabrication, SANDBLASTING AND commissioning and after sale support.”

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But it must have something to do with the skill and expertise of the company, which produces everything for the recycling industry, from manual to fully automated. It’s just designed a new recycling baler it believes will be the best in the market, which due to its capacity, can cut down transportation costs by up to 20 percent and three of the machines, known as SRB80, are up and running in Auckland. “We designed the entire machine here, so people are really starting to sit up and take notice. “We’ve got a really great team of guys, a workforce enjoying their work and that really makes a difference. We all enjoy what we do and that is one of the most important ingredients to a good quality product.” BJ Scarlett Ltd 4 Holmglen Street Washdyke T (03) 688 2900 E gary.fahey@scarlett.co.nz www.scarlett.co.nz — Advertising Feature

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Export | K9 Natural Food

A dog’s best friend His dogs were his best friends on the front line. He risked his life, they risked theirs. So when a couple of Geoff Bowers’ dogs lost their lives saving his, he wanted to give something back to them. “It’s a compelling story,” K9 Natural Food CEO Calvin Smith says about Bowers, who had been training dogs in the UK Police force. “He was very successful with his training and he was asked to train other police so they could be as effective. He said it was just a matter of listening to the dogs.” After a sabbatical to Alaska where he spent time with the North American grey wolf, Bowers returned to the UK and implemented the techniques he had learned. At the time, one of the biggest expenses for the UK Police was vet bills for the front line police dogs. Returning from his sabbatical, Bowers changed the diets of the dogs completely, imitating the natural raw diet of the wild wolves. “Almost overnight he saw a dramatic change in the dogs’ energy levels and coats, and over time the vet bills dropped significantly.” Recognising that the natural diet was the best thing for dogs, Bowers declared he owed that to the creatures who had saved his life on numerous occasions and decided to re-create that in a commercial diet. Due to raw material cost he couldn’t gain traction in the UK, so he

got a police transfer, came to New Zealand and established K9 Natural Foods. That was almost five years ago. Today K9 Natural is recognised as New Zealand’s eighth fastest growing company in the Deloittes Fast Fifty companies. It was a finalist in the Canterbury Champions Awards and is the fastest growing export company in the Upper South Island. K9 Natural has averaged 300 percent every year for the past four years as global demand for the product keeps growing, with 90 percent of production exported throughout the world; Australia, Singapore, Hong Kong, Korea, Japan, USA, Canada, UK, Germany, Scandinavia, and very soon to launch in the Netherlands, Slovakia, Switzerland and Austria. “We’ve just launched into America recently and it has very quickly shot up to our biggest market.” The success of the product comes down to being what dogs like to eat naturally, Smith says. “Most dogs typically don’t get a choice, they get given what the human gives them. But if you put a raw natural diet down against a cooked kibble diet, the dog will always choose the raw diet,” he says. While competitors have attempted to provide similar quality levels of dog food, this is often compromised by heat treatment of the foods, Smith says. “What we sell in New Zealand is the frozen form of our foods, including blood and offal. What we export is freeze dried, so we’re not exporting water.”

Geoff Bowers and police dog Sam, receiving an award in the UK and(right) Geoff feeding K9 treats to wolves

Freeze drying, he says, is the preferable way to export; it’s more expensive for the company, but it doesn’t change the nutritional makeup of the foods like other methods. “I don’t believe anyone else in the world goes to the same length to provide dog food of this level of quality. I have never seen a dog food of this level of quality anywhere else.” “We’re coming up with a cat food very soon. It will just be available in Canterbury initially before being launched worldwide by the middle of the year.”

Proudly providing Risk Management & Insurance placement services to K9 Natural Food Ltd.

So, watch this space.

K9 Natural Food 6-12 Halwyn Drive Sockburn Christchurch T (03) 342 6380 E info@k9natural.co.nz www.k9natural.co.nz

Contact: Murray Calder Managing Director (09) 374 0610 (09) 374-0616 (DDI) 0275 909 017 Email: m.calder@mhib.co.nz Website: ww.mhib.co.nz — Advertising Feature

Transotway is a specialist temperature controlled transport company established over 40 years ago with depots in Auckland, Palmerston North, Blenheim, Christchurch and Dunedin.

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Transotway is proud to support K9 Natural with our large fleet of trucks, hardsided trailers and metropolitan delivery fleets. In the above listed centres along with the utilisation of subcontractors in other regions we are well positioned to accommodate your local and nationwide distribution requirements as we do for the likes of some of New Zealand’s most recognisable brands.

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www.canterburytoday.co.nz March/April 2011 | 27

Business Development | Winnie Bagoes

Winnie Bagoes’ Geoff Cavell sums up the state of his business — and Christchurch as a whole — in one succinct statement: “There’s always opportunity where there’s adversity.” The adversity that rocked into town on September 4, 2010, has multiplied a hundred-fold less than five months later. The Gloucester Street heritage building premises of iconic gourmet pizzeria Winnie Bagoes were badly damaged in the September quake. With the building yellow-stickered — “on the verge of red” — Winnie Bagoes went elsewhere. The old Vic and Whale restaurant/pub on Colombo St, beside the Copthorne Hotel and opposite Victoria Park, became the new temporary home with business resuming in the central city seven weeks after the quake. The move proved to be a raging success, bringing the brand to the forefront of public consciousness and stamping a solid foothold on the CBD. What started as a stop-gap while the Gloucester St premises were restructured back into viability began to take on a permanent air. Damage sustained in the Boxing Day earthquake wasn’t enough to shake Winnie Bagoes from its new direction. Cavell began negotiations to firm up a long-term lease but “it’s all by the by now” after 12.51pm on Tuesday, February 22. All staff and customers made it out safely but, from what Cavell can remember as he was getting out, u the building is no en m e th e new on Marinade ar longer viable. The e uc Sa um ith Pl Pork ribs w north-west wall has collapsed, as has the kitchen roof. He’s not sure of the full extent of the damage as the building is in the Red Zone.

Insurance Brokers & Consultants Proud to have provided the tailor made insurance programme that has enabled the restablishment of the new and resurgent WINNIE BAGOES

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28 | March/April 2011 www.canterburytoday.co.nz

For all your wholesale meat supplies.

Phone: 355 7372

Business Development | Winnie Bagoes

winning recipe Like many other business owners in the same position, Cavell is coming to terms with the concept that, these days, the only certainty is uncertainty.

True to his philosophy of there always being opportunity where there is adversity, Cavell is drawing up a short-term one year plan and a long-term five-year plan.

rise again. “For us, it has got to be realistic. I can’t see a 700 to 800 square metre restaurant as the thing to do at the moment. More likely, 350 to 400 square metres will be realistic.”

The fact is that, in the short-term, Winnie Bagoes won’t be returning to the CBD. The already shaky Gloucester St premises have been demolished in the February 22 aftermath and Colombo St is likely to follow.

Of one thing he is certain — Winnie Bagoes is not down for the count after two strikes in the CBD.

Other plans include franchising, with North Island sites being looked at. “Obviously, we’re keen on keeping the brand going.”

Cavell is in negotiations with his insurance company as he endeavours to rebuild his business and his brand.

One direction may be to split the CBD business, heading “out west” with the hunt on for suitable premises in an area encompassing anywhere from Riccarton to Wairakei Rd.

On the plus side, the Ferrymead branch (established in 2008) is busier than ever. Staff from the city branch are still on the books, thanks to insurance pay-outs and Cavell is aiming for retention, relocating some key staff to Ferrymead and placing others on short-term contracts in compatible businesses.

In three years Cavell hopes to be back in the central city, in a prominent location. While he predicts there will be a business slowdown as rebuilding and recovery takes effect, he is confident Winne Bagoes will

However, the over-riding concern for Geoff and Wendy Cavell is family. The shaky city situation is having an effect and the safety and wellbeing of family members is paramount. While they are keen to get back to business, the needs of the family are at the forefront and ultimately will dictate future directions.

Pizza perfection The irresistible combination of soft warm bread, melted cheese and toppings like tomatoes, meat, signature sauces and herbs has spread Italy’s pizza to the furthest flung places in the world. In Christchurch, Winnie Bagoes has crafted an iconic reputation as a gourmet pizza provider. Established in 1994, it quickly become known as the place to go for a pizza bursting with taste sensations. At Winnie Bagoes every pizza is handmade from the freshest ingredients (and plenty of them) with generous toppings. “Winnie Bagoes has established itself by never changing our recipes, the quality of product that we demand for our pizzas, or the quantities that we put on our pizza,” owner Geoff Cavell says.

Winnie Bagoes was bought by Cavell in 1996 and the Ferrymead branch established in 2008. “Winnie Bagoes has always been looked upon as a destination. We’re definitely thinking about expanding — we were actually looking at sites in Wellington before the September earthquake but after it we came back to focus on Christchurch.”

Helping hands Cavell says his food suppliers, who he has worked with for years to ensure Winnie Bagoes always has delicious and fresh ingredients, did everything they could to make their October 18 re-opening in Colombo St go smoothly. He especially says his broker, Dave Kennedy from Vision Insurance was “amazing” at helping him get paid out for all the things costing him — a ruined building, a restaurant not operating, and the wages of 23 staff.

“Our people also help us stand out from the rest. We believe in friendly, casual yet professional service. Our chefs prepare everything freshly each day — from breads to marinades, the meat preparation, the dressings One of the most important things Cavell has and the desserts. We don’t compromise on learnt from the first earthquake is the value of quality. We believe that our pizzas are right up comprehensive insurance cover. there with New Zealand’s best — if not the best!” Feature continues on next page >>

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www.menumate.com www.canterburytoday.co.nz March/April 2011 | 29

Business Development | Winnie Bagoes He wants the message spread that it is crucial. “Don’t think that insurance is too expensive! When you have an event like an earthquake, you know it’s worth covering yourself and your business, having that peace of mind. You write out a cheque once a year and you think it’s expensive but when it actually happens it’s not expensive at all. Not compared to the alternative. It allows your life to go on. So my advice to other small businesses is to get cover!”

Pasta

Gourmet Pizzas

$33.00 ium $27.00, Large Small $17.50, Med

n Thai Honey Chicke

Cavell is now going through the process of working through claims for the September 4 and February 22 earthquakes.

Seared chicken t marinated in swee & c chilli, honey, garli sesame seeds, with green beans, baby corn, red capsicum & red onion.

y & Brie Chicken, Cranberr rry chicken on a cranbe Lashings of smoked ith brie. base and topped w

Pizza is a great sharing food, which is why Winnie Bagoes is usually bursting with people — couples, a group of friends, large families. Winnie Bagoes has made a speciality out of hosting large groups — hundreds of birthdays, work functions and fundraisers have been enjoyed over the years with them.

$17.70 Chicken Alfredo Pan-fried chicken, y vegetables and crisp and noodles with chilli coriander dressing. Served on a bed of lettuce.

Salad

Honey Beef Honey BBQ beef, bacon, pepperoni & chorizo topped with a horseradish aioli.

All you need to do is give them a call or an email and let them help you organise a great night out. Winnie Bagoes ● Ferrymead 2 Waterman Place T (03) 376 4900 E ferrymead@winniebagoes.co.nz www.winniebagoes.co.nz

Vegetali n beans, oom, broccoli, gree Basil pesto, mushr ara, roast pumpkin, kum sundried tomatoes, aioli. topped with garlic feta, red onion and

— Advertising Feature

Breads

Chilli pesto bread

Ribs

e um Sauce Marinad Pork ribs with Pl o to u… en uct on the m This is a new prod them! e, just get in and try delicious to describ

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us “Phone demonstration” for a free

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oodle $17.50 Warm Chicken N Pan-fried chicken, y vegetables and crisp d an illi ch ith noodles w g. sin coriander dres Served on a bed of lettuce.

Desseroltatse Delight $12.00 Winnie’s Choc

and Rich chocolate cake m or sauce with ice crea yoghurt.

$14.00 ous Dessert Pizzas m Fa es ni in W m e Th Banana slices, crea el cheese and caram m, ea cr ice ith topped w mel chocolate and cara apple OR Blueberry and ed pp crumble pizza to with ice cream.

Proud to support Winnie Bagoes — same great service, same great food ● 15B Leslie Hills Drive, Riccarton, Christchurch. T 03 374 9999 F 03 374 6888 E info@gtrlaw.co.nz

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Winnie Bagoes City & Ferrymead restaurants 30 | March/April 2011 www.canterburytoday.co.nz

410 Marshland Road

(look for the big brown shed by the Prestons Road roundabout)

OPEN 7 DAYS Marshlands Produce is a locally owned wholesale/retail company delivering fresh fruit & veges direct to restaurants, cafés and the public 7 days a week for the last 12 years. We also supply eggs, cooking oils, bulk rice and cooking spices. Proud to have been supplying fresh produce to Winnie Bagoes for over 5 years.

Business Development | The George

Staying in style Retiring for the day in a boutique hotel that is as close to perfection as it gets, is food for the soul. Because when you are relaxing in an atmosphere designed with you in mind, it is not just a place to rest your head or store your luggage; it is uplifting for your mind and body. Australasia’s Leading Boutique Hotel for 2010, The George, knows all about creating luxury accommodation. Having achieved the Qualmark “Envirogold” certification in 2009, it was the first five star hotel in the South Island with this rating and boasts an award winning restaurant, Pescatore. General manager Bruce Garrett says the unique quality of the hotel is what sets it apart. “We are quite a small hotel compared to the bulk of other hotels, but because we are only about a third of the size we have created a very intimate and exclusive feel at The George and a more personalised service. “The owners are also proactive in keeping the hotel up to date. In 2009 we closed for a month so we could refurbish the guest rooms. It was not just a soft refurbishment as we also changed the plumbing and wiring, implemented new, sophisticated technology and energy saving devices.”

Master valet The George sustained only minor damage in the February 22 earthquake and was issued with a green sticker the day after the quake. While the hotel was within the cordon zone, to was soon back in business, taking care of relief workers. The George is hoping to return to normal operations with the lifting of the cordon. The projection at the time of publication was to be open to the public from Tuesday, March 22 with the 50 on Park Restaurant open the folowing night and Pescatore re-opening on March 29.

The George PO Box 13063 Christchurch 8141 T (03) 379 4560 F (03) 366 6747 E gm@thegeorge.com www.thegeorge.com

Garrett says approximately two thirds of guests at The George come to experience New Zealand leisure activities and are holiday makers primarily from the United States, United Kingdom and Australia. “We have a staff ratio of two staff for every room which enables us to provide a very high level of service. It also means rooms can be serviced twice a day including the turndown.” Given that The George has within the last few months accommodated guests including Robin Williams, Anika Moa, Simply Red, Metallica and the US Secretary of State, Hillary Clinton, it is little wonder it has consistently won the “New Zealand Leading Boutique Hotel” award from 2006 to 2010 as well as taking the Australasian title last year. “We are now pushing to become the world’s leading boutique hotel,” Garrett says. “In 2011 there are a lot of exciting things happening including the Rugby World Cup. We will be looking to build on the success we have had so far.”

Business Development | Taylors Master Valet Drycleaners

message to go through to a client when their garment has gone through the system.”

One convenience which has exploded in popularity is dry cleaning; a modern convenience that facilitates the best of both worlds — cleaning clothes and saving time.

The company services retirement homes, hospitals, motels and other commercial organisations, through to meeting the needs of the individual.

One of the oldest names in the business is Taylors Master Valet Dryclearners. With a colourful history dating back to 1848, four generations have been involved.

“We pretty much cover the entire spectrum, even car seats,” Horner says. “We’ve started a garment repair service and we’re looking to eventually move into making garments from scratch.”

It’s a well established business with a good name, general manager Stephen Horner says, but that’s not the only reason for its popularity.

Taylors Master Valet Drycleaners 526 Wairakei Road Christchurch T (03) 359 6855 E dry-cleaner@clear.net.nz www.drycleaner.co.nz

Quality work — Advertising Feature

shop where the chefs shop

“We’ve got a good following because of the name, but in this business, it all comes down to the quality of work you’re producing.

— Advertising Feature

“We have a high turnover of garments and when you’re doing that amount of work, the machines get up to a good speed. They’re built to cope with a lot of gear.”

BOWE Garment Care Systems (NZ) Ltd

The company is passionate about the environment.

Mercato is your must-visit destination at 100 Fitzgerald Avenue ● 1500+ essential ingredients from italy, Spain & France ● try before you buy our deli meats and cheeses ● artisan goods from our Proudly supplying new Zealand producers The George Hotel, ● Let us make you a deli lunch Pescatore and with scrummy rachel Scott 50 On The Park ciabatta and allpress coffee

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Time is money and there are never enough hours in the day. We are always looking for ways to save ourselves time; fast food, home gyms, online shopping. Making things more convenient and cutting down routine tasks helps us feel better.

www.mercato.co.nz

Böwe Garment Care are leaders in supplying machinery, chemicals and consumables to the laundry and drycleaning industry and are proud suppliers to Taylors Master Valet Drycleaners.

“We cover the full spectrum really. In the future we aim to become even more eco-friendly; more machinery to take the stress away from staff, but an emphasis on eco-friendly products.” It’s also keeping abreast with the technological changes in the industry. “We used to staple bits of paper to the garment, now you can get radio frequency chips put on each garment. This enables you to stock take using a scanner and tracking garments through the system. “We can do 1000 garments a day, so this will cut down human error and the technology will allow an automatic text

www.canterburytoday.co.nz March/April 2011 | 31

www.radiolive.co.nz

32 | March/April 2011 www.canterburytoday.co.nz

Business Development | Clyne and Bennie Plumbing

Positive signs for local plumbers Clyne & Bennie Plumbing Limited is emerging from the recession as a more focused and efficient company, with a comprehensive new designand-build service on offer. Clyne & Bennie has been operating in Christchurch for more than 50 years and is today owned by Dave Gillespie, Martin De Gouw and James Cowles, who lead a team of 29 skilled staff. The company covers a wide range of general plumbing services, including hot water heating systems, home heating, design-and-installation plumbing packages, and sheet metal or gas fitting. It undertakes both commercial and residential plumbing, backflow prevention from design through to consent, and residential home sprinkler systems. In response to the earthquakes and aftershocks that have impacted on Christchurch, Clyne & Bennie has set up a drainage camera, water blaster and drain laying team, for a faster response to dealing with problemms. Clyne & Bennie has the skills and resources to provide an efficient and reliable service whether it be repairs and maintenance, residential and commercial alterations or new builds, from home bathrooms to multi-storey apartments, hotels and shopping malls. The company, which is part of the nationwide Mr Plumber network, offers a 24/7 service, providing round-the-clock help for any plumbing emergency.

Positive rebranding Martin De Gouw says the past couple of years have seen Clyne & Bennie improve its operating procedures. “We’ve needed to manage the process smarter and tweak them in order to work with less margins and less work within the sector,” he says. “We’ve also reduced staff numbers to offset the downturn.” Clyne & Bennie has recently carried out a complete rebranding, including a new logo and name. Although adding Plumbing to the Clyne & Bennie name might seem a simple change, it has been effective in ensuring the public knows who the company is. “The rebranding means it’s now easier to go out there and we’ve had a good response to the new vans out on the road.”

Expanded services The past few years have seen plenty of other changes at Clyne & Bennie Plumbing, including developing a new administrative system,

Clyne & Bennie Plumbing in Shakespeare Road has recently undergone a complete rebranding. The company offers a range of high-quality plumbing services and operates a busy workshop.

a new system to better manage costs and Master Plumber of the Year quoting procedures, as well as ordering process Clyne & Bennie’s focus on offering only the and document management systems. highest quality work has been recognised in the Master Plumber of the Year awards, The company’s 600sqm workshop in with the company receiving the industry’s Shakespeare Road has plenty of room for supreme business award – Master Plumber of day-top-day operations and also houses a new the Year 2010. Mico Plumbing Supplies parts centre, which enables the service team to access parts for The national award acknowledges customers 24/7. professionalism in the industry, high levels of workmanship and puts Clyne & Bennie In addition, Clyne & Bennie is now offering firmly at the forefront of New Zealand’s highly a comprehensive in-house plumbing design competitive plumbing industry. service. The company carries out hydraulic designs using its CAD drawing systems. Clyne & Bennie guarantees all its work to the Master Plumbers’ code of ethics and through “We now do full plumbing and gas designs. its Master Guarantee. We can offer a full design-and-build package so the client doesn’t need to engage separate design engineers,” De Gouw says. “It allows us Clyne & Bennie Plumbing Limited to build a better knowledge of the job, so that 33 Shakespeare Road when the job is ready to go we have a better Sydenham, Christchurch understanding of how clients use the facilities. T (03) 366 3058 We can select products that we’re familiar with F (03) 366 1280 and are available.” www.clyne-bennie.co.nz— Advertising Feature The end result is that clients receive an overall solution that is practical and able to be built, rather than only being good in theory. Clyne & Bennie Plumbing also offers a quality drainage repair service through its certified drainlayers.

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www.canterburytoday.co.nz March/April 2011 | 33

Business Development | ICS Manufacturing

Exceptional agricultural machinery

The highly regarded Stephens 260 bale feeder, an ICS Manufacturing bale grab and an ICS tipping trailer with silage bin

ICS Manufacturing in Rangiora is an innovative agricultural machinery manufacturer enjoying significant growth and success. The company is about to move into a new purpose-built premises in Flaxton Road and is expanding its mobile Hydraulink Fast Fix service into a permanent hose shop on site. The origins of ICS Manufacturing go back many years, with the ICS name officially formed in 2006. Today the company makes a range of highquality agricultural machinery, which is known for its longevity and reliability. ICS’s range includes tipping trailers, bale and silage grabs, front-end loaders, bale and silage forks, log splitters, Stephens bale feeders, mowers and the increasingly popular Rutbuster, all manufactured under the ICS brand.

Quality doesn’t cost, it pays. So call the experts today! Satisfaction guaranteed with over 35 years experience We abrasive blast anything from steel, wood, glass, aluminium, concrete & swimming pools through to large industrial requirements.

The classic Stephens bale feeders, which are renowned for their build quality, reliability and performance, are also manufactured at ICS. The feeders come in a range of series and are built to withstand the rigours of our New Zealand conditions. All ICS machinery is 100 percent designed and made in New Zealand, for New Zealand applications and conditions. Business manager Amanda Matthews says ICS owner, Ian Cowan, who was the general manager of Lyco NZ before buying ICS and becoming the exclusive distributor for Lyco in New Zealand, has undertaken his own version of the highly regarded Lyco Dominator wool press since Lyco’s demise in 2008. The ICS wool press will offer a range of improved features on the older Lyco press. “We’ve also just launched the modular mobile trough, which is unique in the market,” Matthews says. “The idea of the modular trough is that it comes in 1.2m modular sections that can be added to at the farmer’s leisure. This means farmers do not have to buy a larger trough at considerable cost when their needs change. The modular trough is one of ICS’s new innovative designs.” Another innovation of ICS is the Rutbuster, which fills the ruts created by centre-pivot irrigators in a single pass. “This machine is easily towed behind a tractor to efficiently

ICS’s motto is ‘making hard work easier’, with flexibility to meet specific customer requirements… fill dangerous centre-pivot tyre ruts in the paddock. The machine is able to fill ruts right from the fence line and with a one pass application reduces man hours leaving a level top,” Matthews says.

Innovation and growth ICS Manufacturing has grown considerably during the past two years, with its upcoming move aimed at offering customers improved service and accessibility in the heart of Rangiora’s industrial district. Cowan undertakes much of the machinery design and employs a small but highly skilled team. With staff levels expected to rise over the next few months, ICS is working hard to grow its Hydraulink Fast Fix Service, which it has offered as a mobile service for the past two years. “We started our Hydraulink Fast Fix Service in the middle of a slump in the contractor industry and then went into the recession,” Matthews says.

Specialists in the design and manufacture of hydraulic cylinders for industry. Proud to be associated with ICS Manufacturing Ltd

www.hydrapower.co.nz

Link Road, Belfast, Christchurch PO Box 88 Kaiapoi Ph. 03 323 8582 Fax. 03 323 7352 www.hendriksblasting.com

Unit D, 18 Gerald Connolly Place PO Box 33-001, Barrington, Christchurch T: (03) 344 0335 F: (03) 344 0338 E: sales@hydrapower.co.nz

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on all NEW farm machinery 34 | March/April 2011 www.canterburytoday.co.nz

● 0800 641 146

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The new premises will include a complete hydraulic hose shop, which is believed to be the only official hose shop in North Canterbury. The shop will supply all hydraulic components, such as quality Hydraulink hose and fittings, hydraulic cylinders, control valves, third service valves, filters and hydraulic grease products. “We’re going to continue with the break-down mobile service as well as offering a fully comprehensive shop where people can bring their hoses in.” Hydraulic hoses are used across all industries, from small farming machinery to heavy duty earthmoving equipment and almost everything in between. In addition to its specialty machinery and hose work, ICS Manufacturing undertakes general engineering for replacement and repairs of parts and machinery. “We’re very innovative in that we have onsite design staff that can manufacture and or modify to customer requirements and needs,” Matthews says. ICS’s motto is ‘making hard work easier’, with the team proving it can offer flexibility to meet specific customer requirements, whether it is as simple as a different paint colour and wider tyres through to a complete rebuild or design to suit a particular application.

ICS Manufacturing Limited 44 Newnham Street Rangiora … pleased to support ICS Manufacturing Ltd … T (0800) 641 146 F (03) 313 4070 www.icsman.co.nz — Advertising Feature

Bring in this advertisement to get

● 44 Newnham St, Rangiora, North Canterbury

“Now that the recession is slowly disappearing, we’re becoming extremely busy.”

30)

• STEPHENS Bale Feeders

• Log Splitters

• Bale & Silage Grabs/Forks

• RUTBUSTER

• Wool Presses & Docking Chutes

• Front End Loaders

• General Engineering & Design Team

• Tipping Trailers

● sales@icsman.co.nz

● www.icsman.co.nz

Business Development | Bellagio Motel Suites

Stay in style Motel; entering dictionaries after World War II as a portmanteau of motorist and hotel, referred initially to inexpensive and easily accessible accommodation. Now, with Bellagio Motel Suites, the motel concept is promising something entirely different for travellers — sleek, sophisticated and stylish, the suites offer modernistic furniture, granite counters, stainless steel finishings and the latest in HDTV technology. The Bellagio Motel Suites embrace the nofrills reputation of sleek, contemporary living quarters, promising a haven of high style and sophistication. Its rooms offer a diversity of sleeping arrangements, with changeable layouts and interconnecting rooms. With the motel in such close proximity to Southern Cross Hospital, access units are available for both hospital stayers and people with disabilities. But it’s the quality of the furnishings which prove the real attention grabber. “We found when people were staying away from home, they wanted something more than what they have at home,” Lynley Macleod says. With quite the eye for interior design herself, Lynley runs Bellagio with her husband Ross and the pair’s luxurious taste and style is immediately obvious in their living area at the complex. “We decided it was time to make a career move,” Ross says of their move into the industry. It’s a bit tongue and cheek; many know the job of moteliers is never ending. But one can tell Lynley and Ross thrive on the challenge. “It was initially a learning curve; learning to work together and live together 24-7,” Ross says. But it’s easy to see it’s a successful partnership. The pair work together like few can. They opened Bellagio from new three years ago and it still looks brand new, in part I suspect from the high quality furnishings, but also the couple’s attention to detail. But then Ross did come from a corporate property management background. Architecturally designed, the building’s exterior also has the sleek lines and simplicity of the latest buildings, bringing it on par with modern Scandinavian hotels. It’s certainly doing well against current market offerings and probably by a large margin; the motel is a huge leap for the Christchurch market.

Curator’s House re s t a u r a n t

| c a fe

and service, The best of Canterbury food ir a h s i an f with a Sp

The beds; low-slung versions, the lighting is a modern ambience and the couches and chairs, real leather.

Akaroa, Hanmer, Waipara, all the wineries, tours and trips. We can genuinely tell people the best places to go.”

“Modern, crisp and simple,” Ross says. “It’s a sharp, contemporary building with charisma, catering for a summer and winter climate, with double glazed hush glass to reduce noise.”

But then, they live in one of the best places to go, so it’s surprising they even have reason to leave.

— Advertising Feature

Location is another big drawcard for the motel. Centrally located on Bealey Avenue, Bellagio is an easy 10 minute walk from Cathedral Square and just five minutes from the Convention Centre, Town Hall and Christchurch Casino. Victoria Street, with its many great restaurants, cafés and galleries, is just around the corner while Hagley Park, the Botanic Gardens, the Art Gallery and the renowned Arts Centre are all within a short walk. The couple also know their way around the local scenery. “We’ve got a good local knowledge,” Lynley says. “We’ve done all the touristy things;

CANTERBURY LAUNDRY SERVICE LTD “We are the largest commercial laundry in the South Island” We service Hotels • Motels • Restaurants Rest Homes • Public Hospitals Private Hospitals

for lunch and dinner

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PH 338 2039 www.canterburylaundry.co.nz

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Bellagio Motel Suites 77 Bealey Ave Christchurch T (03) 379 6871 E rossandlynley@xtra.co.nz www.bellagiomotel.co.nz

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www.canterburytoday.co.nz March/April 2011 | 35

Business Development | Mitton Electronet

There’s more to Mitton than meets the eye… A sparkling marketing campaign saturated in jargon may seem like the modern day meal ticket to a successful operation, but the principles of good business practice are the same now as they have always been and no amount of advertorial propaganda is a substitute for these. First and foremost a business must have a quality service which never wavers. The other core components of the operation need to include the professional virtues of efficiency, reliability and integrity.

engineering, consulting and management positions within the generation and transmission sectors. He has also worked in nuclear, gas turbine, hydro, wind and transmission assets.

Having been in the Canterbury marketplace since it was formed in April 2007, electrical engineering consulting firm Mitton Electronet is a company that lives and breathes these organisational qualities. With roots as far back as 1989 thanks to the two companies that merged to form this enterprise, Mitton Electronet shows no sign of breaking its professional pace as it continues to move forward.

Mitton Electronet has been involved with a large number of key assignments including:

An evolution Offering an electrical engineering consultancy service, Mitton Electronet employs 35 staff including 28 engineers and a five strong draughting and design team. At the helm of the operation is general manager of one year Stephen Jay who has had a professional relationship with Mitton Electronet for 10 years and knows the industry like the back of his hand. A professional engineer with more than 20 years experience within the electricity supply industry, Jay has undertaken operation

● The concept design for the grid connection of a gas turbine power station in the North Island ● Detailed design of the Mihinerangi wind farm for Trustpower ● Modelling and detailed design of a reactive support capacitor bank at Hokitika for Westpower ● Electrical design and commissioning for Cleardale hydro power station for Mainpower. Of the business’ evolution Jay comments, “We have changed hugely since inception and have experienced significant organic growth. The business started with just two people and developed over time. Four years ago Electronet Services Limited merged with Mitton Consulting Limited hence the double barrelled name.”

The global specialist in energy management

Schneider Electric is proud to be associated with Mitton Electronet Consultants

Schneider Electric (NZ) Ltd. 38 Business Parade South, East Tamaki, Manukau 2013 PO Box 259370, Botany, Manukau, 2163 Tel: +64 9 829 0490 Fax: +64 9 829 0491 Customer Care: 0800 652 999 Email: sales@nz.schneider-electric.com MP CantToday Ad FA 22/12/10 1:03 PM Page 1 www.schneider-electric.co.nz

36 | March/April 2011 www.canterburytoday.co.nz Composite

Situated in Christchurch, Jay says the operation has an interactive nature as all the employees work within the same environment meaning the process is efficiently streamlined and the cross-pollination of knowledge can occur. “We have one office so all our staff are in one place and can network and bounce ideas around,” he explains. “We cover the whole of New Zealand effectively and there are huge synergies from having a single office and flexible team, compared to a number of national offices containing only a handful of people each. “Our core values are around producing inspired and innovative engineering solutions for our clients. We thrive off our engineering and try to avoid the bureaucracy and politics that stifle larger organisations. “Substantial work in 2010 and early 2011 has reset the strategy for the business and internal operation. For the future we will be looking at more organic growth and growing our client base fuelled by the quality of our work. Future drive will be on sustained business expansion.”

Services Specialising in electric power generation transmission, distribution and industrial clients, Mitton Electronet is committed to fulfilling its clients’ expectations. “We provide a very bespoke and customised solution. Where some of our competitors produce more cookie cutter designs, we focus on engineering for each client and getting this engineering right. Our goal is to do the best technical engineering job and we have an excellent team of skilled professionals who thrive off a technical challenge.” Offering a complete design and project management service, Mitton Electronet can undertake conceptual and detailed civil and electrical design, equipment specifications, contract documentation and contract administration for power system upgrades and new Greenfield sites. Through itsYgeneration service, Mitton C M CM MY CY CMY K Electronet provides a comprehensive design

and project management service for the design and construction of hydro electric, thermal and wind generation schemes. The company offers electrical protection services, plant automation and control, feasibility and optimisation studies, governor and AVR installations and communications and protection signalling systems. The company also has a variety of tools for design and power system modelling including ETAP, DigSilent and CDEGS. Mitton Electronet is the market leader for the design and testing of earthing and grounding systems in New Zealand. The company has significant expertise and has been involved in the production of industry standards through to the evaluation of existing earthing systems, a vital safety element of any power system installation. Mitton Electronet offers electromagnetic field and radio frequency analysis services which provide solutions, software and technology for electromagnetic field work, hazardous plant issues, measuring the levels of RFI generated by energised HV conductors and investigating radio and television interference issues. Lightning protection design and assessment for transmission lines, power system structures and electronic systems is also available through Mitton Electronet as well as lightning and surge studies. If you have a power system, electrical design or controls/communication issue to solve, the Mitton Electronet team will be up for the challenge of designing the most practical and cost effective solution.

Mitton Electronet Ltd PO Box 25-008 Christchurch 8144 T (03) 379 2129 E stephen.jay@mittonelectronet.com www.mittonelectronet.com — Advertising Feature

Business Development | Pope Print

“To succeed in business today, you need to out-think, out-smart and out-perform your competitors. The quality of your visual communications influences the perception of your credibility.” William Bisset, general manager of Pope Print

‘The pixel’, being imagery generated for computers, internet or TV, has challenged the print industry in many areas. “Whilst ‘the pixel’ has reduced some print applications, technological developments have also created new print concepts and opportunities. As a result, we have needed to install newer, bigger and better printing equipment to remain at the forefront of our industry,” Bisset says. In addition to diversifying into multimedia solutions, Pope Print’s positioning strategy is to offer high-end agency level advertising and creative services which are then appropriately directed to a combination of applications including print, web and TV production — all created under one roof. William has recently joined Pope Print as General Manager, bringing over 20 years of working in a diverse range of multimedia projects including printing, advertising and television productions. “In addition to remaining leaders in the area of print, graphic design and multimedia, my priority is to maximise the print potential throughout New Zealand and introduce international standards relating to quality, management and environmental best practices.”

for Christchurch businesses

“From the humble business card or invoice book to large scale productions such as magazines or specialist brochures, Pope Print has the people, the technology and the commitment to deliver quality, speed and affordability — on time, every time.”

Pope Print has been producing innovative print solutions for more than 72 years. They embrace traditional ink-press and state of the art digital-press technologies, for highdefinition and on-demand print.

Pope Print Christchurch T (03) 365 6062 Pope Print Timaru T (03) 688 8885 E william@popeprint.co.nz sales@popeprint.co.nz www.popeprint.co.nz — Advertising Feature

Get a 15% discount off retail when you mention this advert.

Business and marketing trends are changing at a rate never seen before, according to Pope Print’s General Manager William Bisset. “Technology and social networking developments are rapidly influencing the dynamics of marketing,” he says.

QUAKE RELIEF

Bisset has recently engaged new staff including art director Shaun Campbell and a third graphic designer Bailey Weston (pictured top left). “Shaun brings a high level of creative expertise and has worked for high profile clients and agencies throughout Australasia.”

Subsidised prin t packages are available for qu ake damaged businesses. Plea se email sales@popeprin t.co.nz or call (03) 365 6062 or (03) 688 8885.

Proud to be the main laminating supplier to Pope Print 12 Durham Street PO Box 7512 Sydenham Christchurch ph: 03 366 9865 fax : 03 365 7861 email: alphalam@xtra.co.nz

design | print | video | web Quality visual communications are essential to strengthen your organisations credibility and to ensure your message returns results. For over 72 years, Pope Print has been making businesses look good on paper by adopting leading-edge high-definition technology and

employing a creative qualified team of people. From the humble business card to invoice books, magazines and more, our people will conceptualise and manage your project from design, print, finishing and distribution.

Timaru t 03 688 8885 f 03 687 9370 29 Sophia Street sales@popeprint.co.nz

Christchurch t 03 365 6062 f 03 365 0627 75 Peterborough Street www.popeprint.co.nz

Brochures • Calendars • Rack Cards • Books • Tax Invoice Books • Letterheads • Flyers • Invitations • Memo Pads • Recipe Books • Self Adhesive Labels • Envelopes • Business Cards • With Compliment Slips • Swing Tags • Purchase Order Books

www.canterburytoday.co.nz March/April 2011 | 37

Initiatives | Westmeat New Zealand

A cut above The meat industry has been important in New Zealand’s economic, social and cultural life for more than 125 years. It is the backbone of our economy, mind the pun. And Westmeat New Zealand Ltd is also proving its worth as it moves into purpose built premises to house the growth it continues to experience.

A dynamic, quality focused meat wholesaler, the story of how Westmeat came to fruition is one of a Kiwi pioneering spirit. The company was established as a domestic butchery by well known West Coast entrepreneur Jack Ferguson, the pioneering force behind meat traying in New Zealand. Consisting of a factory and wholesale cutting operation in Hokitika and ‘Meat Tavern’ shops in Hokitika and Greymouth, the business went from strength to strength with the meats supplied by the West Coast Regional Abattoir. Westmeat now operates throughout the South Island, drawing on the processing strength of its parent company ANZCO Foods, which is more commonly associated with its lamb and beef processing plants, namely CMP and Riverlands, and its cattle feedlot Five Star Beef. Today there are Westmeat outlets in Nelson, Blenheim and Hokitika.

From neighbourhood butchery to a widespread enterprise, the Westmeat story continues to go from strength to strength…

Established and progressive, parent company ANZCO Foods is a dynamic, multinational group of companies, whose core purpose is to procure, process and market New Zealand beef and lamb products. The organisation markets prime cuts in their simplest form and produces sophisticated food solutions that meet the tastes and lifestyles of today’s consumers. It’s some of the best beef and lamb products available in the world today. Its profitable and customer-driven businesses result in an annual turnover exceeding $1.3 billion, making it one of New Zealand’s largest exporters.

Bartlett

Concrete Placing Ltd. • Laser Screeding Technology • Ride ons • Soff-cut saws • Concrete pumping

Insulated building systems

Proud to support Westmeat NZ Ltd

from conception to completion

“Our key target market is food service channels; restaurants and other dining establishments.” John Parkins Westmeat New Zealand manager

Currently 70 percent of the business is wholesale supply but Parkins expects this to even out to 50-50 in the new premises.

“Over 16 years in Canterbury”

“At the end of the day we are a butcher — that’s what we do. Regardless of the fact that we sell our own exclusive brands at export level, at the end of the day we make our own sausages and process our own products through that infrastructure. The new premises is being set up in order to increase our production. We’re on the brink of expansion.”

(03) 349 9367 f: (03) 349 9375 e: admin@paneltech.co.nz

Hawkins

refrigeration & air conditioning Design

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SCADA & PLC Solutions

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PH 03 366 0399

Westmeat has its own exclusive marketable brands; Canterbury Angus, Angel Bay and Riverlands, and a unique quality beef brand on offer is Wakanui Blue Beef, New Zealand grain fed beef from the Five Star Beef feed lots at Ashburton. Parkins says the company is in a prime position to get high class of meat to the restaurant market, while maintaining its competitive pricing.

■ Processing & Agricultural Facilities ■ Chillers & Freezers ■ Maintenance ■ Insulated Doors ■ Truck Bodies

www.paneltech.co.nz Mark Bartlett Phone 021 317 651 Fax (03) 359 4962 Email mark@bartlettconcrete.co.nz www.bartlettconcrete.co.nz

“Quite simply, we’re the domestic entity of ANZCO,” Westmeat New Zealand manager John Parkins says. “Our key target market is food service channels; restaurants and other dining establishments.”

CS Roofing Canterbury Ltd, installers of long run iron roofs, have teamed up once again with their preferred supplier, Calder Stewart Roofing Christchurch. The successful working partnership has produced yet another quality roof, this time for the new Westmeats outlet on Blenheim Road, Christchurch. If you are in the market for a New Roof or a Re-roof, Residential or Commercial, contact CS Roofing Canterbury on 03 338 0400.

Proud to be associated with Westmeat NZ Ltd

134 Wordsworth St PO Box 7075, Christchurch Fax 03 366 9417 info@hawkref.co.nz

38 | March/April 2011 www.canterburytoday.co.nz

You won’t be disappointed. Preferred Supplier

Phone 03 338 0400 www.csroofingcanterbury.co.nz

Christchurch office 03 338 0013

www.roofer.co.nz

Initiatives | Westmeat New Zealand

It’s a competitive industry but the company competes well. “The number one key aspect is our infrastructure; 95 percent of our product goes through this integrated supplier infrastructure. No one else has that in the South Island. “This enables us to get product when no one else can, traceability of product, quality and consistency — those are the things that enable you to compete and keep prices at a competitive market level.”

The focus on supplying leading restaurants with export brand beef and lamb has seen rapid growth in the business in the last three to four years.

Westmeat is developing a new facility on Blenheim Road next to Supercheap Autos, a very busy retail hub. The business focus on supplying the city’s leading restaurants with export brand beef and lamb has seen rapid growth in the business in the last three to four years. The new facility will take the business capacity to three times current levels. “At the end of the day we’re part of ANZCO, the 30th largest company in New Zealand, we are a big machine. But we’re still a little supplier that focuses on packing meat on trays and selling it at retail and we’ve expanded into the restaurant market based on our ability to get the meat. “I’ve been managing for four years and my business concept during that time has always been to sell the best meat possible at the best price. Many people say they do that, but we have the actual ability to fulfil that concept, and we do.”

Wakanui Blue

delivers to your table beef that is not only pure and natural, but melts in your mouth.

The Five Star feed lot at Wakanui, Canterbury, is the only large scale commercial feed lot in New Zealand and the single largest supplier of chilled beef exports, with up to 20,000 cattle at any one time.

For far too long, only export markets have been able to enjoy the superb flavour and melting tenderness. But now, thanks to Wakanui Blue, that extraordinary pleasure is available right here in New Zealand.

The operation began in 1989 to finish Angus steers in a controlled, stress-free environment for the Japanese market. The cattle are brought on to the site at about 18 months of age. During the following 80 to 240 days they are grown on a grain based diet that produces high quality, tender, marbled meat.

Wakanui Blue begins with the selection of the best animals (heifers and steers exclusively). They are fed a nutritionally balanced high quality grain diet to ensure even growth, consistency and superior meat.

Wakanui Blue takes its name from the picturesque, grain growing settlement of Wakanui in the South Island of New Zealand, an area renowned for farming excellence and dedication to fine food production. From pastures around the region, only the highest quality beef is selected to become Wakanui Blue. The final touch, grain finishing,

Health and purity are strenuously guarded and no hormone growth promotants are used. Available year-round, Wakanui Blue is managed to ensure consistency of product as well as a dining experience that will delight even the most discerning. “Although it is common in the US to use hormone promotants we are as pure as can be here in New Zealand,” Parkins says. “I have been to the feed lot several times and they are looked after better than grass fed animals,” he says.

Grain feeding itself produces beef that is tender but Wakanui Blue goes a step further. The beef is aged for 21 days — the optimum period for taste and tenderness. This makes beef that was already excellent, truly exceptional, giving it incomparable flavour and succulence. Of course, our appreciation of food begins with visual appeal. Here too Wakanui Blue cannot fail to impress. This distinctive pinky-red muscle, defined marbelling and bright white external fat means anticipation of enjoyment builds from the moment we see it. It is, in short, the ultimate beef.

Westmeat New Zealand Ltd 100 Carmen Road Hornby Christchurch T (03) 349 5078 E john@westmeat.co.nz www.westmeat.co.nz — Advertising Feature

we design. we build. we develop. we innovate.

Quality focused meat wholesaler Westmeat knew this when they chose us to be their builder. They knew that just like themselves, Calder Stewart is a cut above the rest, focusing on delivering quality in the products and services it provides. Thanks Westmeat.

(03) 338 0013 127 Wrights Road • Christchurch

www.calderstewart.co.nz

www.canterburytoday.co.nz March/April 2011 | 39

Celebrating… | Aroma NZ

An aroma Family businesses always have a unique story. How they have come to be what they are today is often down to the determination of one or two plucky individuals who have the gift of the gab and an eye on success. A privately owned family business established in New Zealand in 1961 is a business that has a unique story and an interesting twist in its title. When you first hear the name Aroma NZ Ltd, you couldn’t be blamed for thinking the business may have something to do with essences or that it manufactures products designed for the senses. In truth, it’s not a completely incorrect assumption given the original founder of the company, R.J Winters, who emigrated from Rotterdam in 1958, was involved with essences and flavourings when he first started out and the name has stuck ever since. Today however, Aroma NZ is a world away from experimenting with essences and is a specialist in the manufacture of high quality freeze dried nutritional supplements for human and animal applications. But with two generations of Winters running the day to day operations, what hasn’t changed at Aroma NZ is the innovative spirit instilled in the business by its founder.

Business fundamentals Aroma NZ has established itself as a recognised leader in the joint-care industry. Its products, including GlycOmega Greenshell Mussel Powder and SCP-Active Shark Cartilage Powder, are rich in Chondroitin Sulphates and Glycosaminoglycans which focus on

specific areas such as support of joint and connective tissue functions and the repair of cartilage injuries. In 2011, Aroma NZ is celebrating a milestone, which is a true testament to the company’s foresight and ingenuity. With twenty staff on board and Ben G Winters Senior and son Ben S Winters Junior at the helm of the business, Aroma NZ is an organisation that has truly fulfilled its potential. “We’re celebrating 50 years in business which is certainly a very satisfying achievement,” Aroma NZ director Ben Winters (Junior) says. “We have built up many long term business relationships worldwide throughout the last 50 years and our goal now is to continue to produce innovative supplements which provide a better quality of life for both humans and animals. “Having loyal and long term staff members, good communication throughout the organisation and local suppliers of raw materials who have put in the hard work to get the orders out has certainly been at the forefront of our business success.” Since inception, Aroma NZ has evolved significantly from being a company dealing with the local market to one that now exports all around the world to major markets. “Our product range has also diversified based on customer demand as we began experimenting with different products after receiving different enquiries from customers,” Winters explains. Fifteen years ago the company had one freeze drying machine in its facility and today it has eight operating machines, which makes it the largest freeze drying facility in Australasia. The freeze drying machines were built by Cuddon Freeze Drying Technology, a New Zealand family owned business. Only the highest quality Greenshell Mussels are selected for GlycOmega production in the Aroma NZ facility. Every production batch of GlycOmega is tested and verified for anti-inflammatory activity by Trinity Bioactives Ltd. Every production batch of GlycOmega is tested for anti-inflammatory activity, measuring its quality against that of aspirin.

Buy Healthy Chemicals! ECOCHEM offers products with real performance that are free from insidious long term negative health effects. ECOCHEM offers a fresh approach. All of ECOCHEM’s products were designed in 2009 or 2010, in Christchurch, with best available modern raw materials, and with full knowledge of modern health, safety and environmental legislation. • ECOCHEM offers products with premium cleaning performance at modest cost • ECOCHEM’s products eliminate insidious long term negative health effects. • ECOCHEM aims to be seen as eco active and very good value. • ECOCHEM aims to reduce your costs and reduce clutter in your workplace. • ECOCHEM will replenish supplies ASAP, and pick up empty packaging on a regular basis. • All prices include delivery; there are no hidden costs. • Packaging is re-used or recycled to lower cost to our customers and provide local employment. • Local ownership by a qualified chemist ensures quick and accurate technical response.

Buying from a Christchurch owned and operated chemical manufacturer strengthens our local economy. Change to buying from ECOCHEM to make a win-win change to your business ASAP!

Ph: 03 420 2492 • www.ecochem.co.nz 40 | March/April 2011 www.canterburytoday.co.nz

RHINO FIRE & SECURITY IS HAPPY TO PROVIDE AROMA WITH ALL THEIR SECURITY AND FIRE NEEDS AND WISHES THEM ALL THE BEST FOR THE FUTURE.

PHONE (03) 982-5900 Rhino Fire & Security Unit 3, 473 Brougham Street P.O. Box 10173, Christchurch. Fax. (03) 982-5901 Email. admin@rhinofiresecurity.co.nz

HILL LABORATORIES is one of New Zealand’s leading analytical testing laboratories, with a reputation for quality testing and excellent customer service. Based in Christchurch, we offer a comprehensive suite of tests for:

■ MICROBIOLOGICAL - FOOD & WATER ■ ■ ■ ■ ■ ■

PCR tests for the meat industry E-coli Salmonella Listeria Staphylococcus Faecal Coliforms

CALL US TODAY ON 03 377 7176 or visit www.hill-laboratories.com for details.

www.hill-laboratories.com

Celebrating… | Aroma NZ

of success During the freeze drying process, GlycOmega is stabilised with a unique anti-oxidant ensuring maximum anti-inflammatory activity for long periods. All products produced by Aroma NZ are manufactured at the Christchurch based premises in the suburb of Bromley. Two factories are in operation and the company is currently in the process of building a new factory to streamline Greenshell Mussel supplement operations and cater for increased demand for the Greenshell Mussel Powder and high value oil derived products. GlycOmega is a complete joint care product as it is well balanced with Chondroitin Sulphates, Glycosaminoglycans, amino acids and essential fatty acids which together give a synergistic effect that promotes healthy cartilage and provides shock absorbing properties to the joints.

In 2011 the company will also be attending trade shows, something which is also an important part of the operation. Trade shows attended by Aroma NZ have included Vita foods in Geneva and Supply Side West in Las Vegas. “The big thing with trade shows is that you can build up your international relationships and reputation when you are overseas and meeting your customers face to face,” Winters says.

Products The primary products manufactured by Aroma NZ are sold as natural anti-inflammatories without the side effects which can be caused by taking strong arthritic drugs. In a current human clinical study patients taking GlycOmega-Plus Greenshell Mussel Powder experienced improvements not only in joint mobility and less pain, but their gut health has also improved as a result of stopping their previous drugs for arthritic management.

“Working with customers around the world and developing new health products that provide functional benefits to thousands of consumers is a real pleasure,” Winters says of the company’s expanding product range. “The nutraceutical market is constantly evolving with new products and new technology so it’s our philosophy to provide the highest quality products and personal service available. The biggest thing is to produce a high quality product backed by scientific verification. Beyond its superior product and acquisition of innovative technology, Winters says the research and development undertaken annually by the business is the backbone of the organisation, as is the scientific verification of the products manufactured. “We also work to continue improving our international reputation as an innovative

company. Throughout 2011, we will be launching several new products for bone and joint health.”

The diverse products offered by the company are recognised worldwide for their intrinsic worth. Human products manufactured by Aroma NZ include Green Lipped Mussel Oil, GlycOmega Cream, Shark Cartilage Powder, Oyster Extract Powder and Bovine Trachea Extract. Animal health products include Flavoured Mussel Powder, Fish Protein Powder, Shark Cartilage Powder and Pet-Active. Beyond the health benefits offered by its products, one of the most significant drawcards with Aroma NZ product is that the raw materials utilised are sourced from New Zealand’s pristine and unpolluted waters under very strict quality control measures. Feature continues on next page >>

Proud to be in partnership with Aroma NZ Ltd

Incorporating John Snook Limited We congratulate Aroma New Zealand Limited And are very proud to have contributed By providing civil and structural engineering.

Congratulations on 50 years! Contact us for all your freight forwarding, customs clearance, storage and distribution requirements.

Visit our website www.gvi.co.nz

Phone: (03) 377 1546

Email: office@linetech.co.nz

Unit 9, 12 Newtown Street, Bromley, Christchurch PO Box 19503, Christchurch 8241 Phone: 384 3374 Fax: 384 3087 Email: info@southfreeze.co.nz www.southfreeze.co.nz

Southfreeze Refrigeration Ltd designs, manufactures, installs and services commercial, industrial and marine refrigeration systems – • Commercial freezers • Commercial ice machine • Commercial restaurant equipment • Coolers • Display units • Freezer dryers • Heat recovery • Ice machines • Industrial refrigeration • Marine refrigeration • Refrigeration rebuilds • Walk in coolers and freezers • Water chillers • Cold storage facilities

Proud to be supporting Aroma NZ Ltd www.canterburytoday.co.nz March/April 2011 | 41

Celebrating… | Aroma NZ

The nutraceutical market is constantly evolving with new products and new technology so it’s our philosophy to provide the highest quality products and personal service available… Throughout 2011, we will be launching several new products for bone and joint health. Ben Winters (Junior), Aroma NZ director “The mussels we harvest come from mussel farms in the Marlborough Sounds which are carefully monitored by the New Zealand Food Safety Authority,” Winters explains. “There are a lot of competitors in the health products sector but the bulk of products available in the marketplace are produced in China.” With 98 percent of the business’ production exported overseas to countries including Australia, Europe, Japan, America and Canada, 50 percent of the current business is healthfood supplements for humans and 50 percent has pet food applications. Leading nutritional and veterinarian companies worldwide rely on Aroma NZ’s branded raw materials and experience to launch a variety of successful brands. The most popular product manufactured by Aroma NZ is Green Shell Mussel Powder (Perna Canaliculus) — a unique shellfish only found in New Zealand waters. Rich in Omega-3 fatty acids and chondroitin sulphates, this product has exceptional ability to halt the progress of joint and connective tissue problems, as well as promoting the regeneration and healing of arthritic and injured joints. Green Shell Mussel Powder has gained an excellent international reputation for its anti-arthritic benefits in both human and animal (cats, dogs, horses) joint mobility formations. Aroma NZ’s GlycOmega Greenshell Mussel Powder and SCP-Active Shark Cartilage Powder are rich in Chondroitin Sulphates and Glycosaminoglycans which focus on specific areas such as support of joint and connective tissue functions and the repair of cartilage injuries. The company’s commitment to stringent quality assurance processes sets it apart from the rest of the world and is a significant factor in the worldclass reputation the company has earned on the global stage. Aroma NZ holds a fish export licence No.167 and fish processing premises

Russley Engineering Ltd are proud to provide Aroma NZ Ltd with all of their steam and engineering requirements.

Ph. 03 384 3139 Fax. 03 982 3143 info@falcon-hammersley.com • www. falcon-hammersley.com

ElEctrical

si r a e 40 y

l s ess ur industriatrical need n i s c o u le y ll le For a mercia m & co

Dave Savage and Bartlett Electrical are proud to support Aroma NZ. Congratulations on 50 years of successful business.

(03) 365 2402 027 435 7293 dsav@xtra.co.nz 42 | March/April 2011 www.canterburytoday.co.nz

Compliance with the standards is administered by the official government inspectors from New Zealand Ministry of Agriculture and Fisheries (MAF), who inspect the premises and monitor the processing operations on a continuing basis. Inspections by MAF include pre-operation checks, daily compliances checks of premises, product, processing and personnel, and continuous processing control. The government-issued export certificate accompanying each Aroma NZ export consignment certifies the product has at all times been handled and processed in accordance with the regulations. As Aroma NZ is at the forefront of new marine extracts, it is vital to test for the antiinflammatory and bio-active properties in its marine extracts.. In 2011, Aroma NZ will look to undertake a new clinic study in association with Massey University which will focus on improving joint mobility in dogs with arthritis. Calcium supplements for bone health derived from both fish and beef origin will also be launched in 2011.

What is Omega-3? Omega-3 fatty acids are a family of saturated fatty acids. Their benefit to human and animal health has been explored for many years and they are recognised as a vital addition to the diet. Omega-3 fatty acids are essential for normal growth and health and have benefits attached to supporting brain development and function, mental health and mitigating inflammatory disease. Not all omega-3s are the same and the ones from fish may be more beneficial than those from plant sources. New Zealand seafood is a source of high-quality protein, low in total and saturated fat and provides the most readily available source of Omega-3.

Steel and Stainless steel fabrications We engineer to your requirements to the highest standards If your have a problem talk to us, we have solutions

Bartlett

license No.ph35 which attest that the company adheres strictly to the standards set out by the Fish Exporting Licensing Regulations 1982 and the Fish Export Premises Regulations 1995.

● ● ● ● ● ● ●

Energy efficiency Boiler surveys New and overhauled electric boilers Full range of electric boiler parts Tube fired boiler servicing & upgrades Planned maintenance On site call out service

PO Box 39-164, Christchurch Phone 03-359 1202 Fax 03-359 1203 www.reltd.co.nz

Fatty acids are essential for maintaining healthy cell membranes, which means they have an impact on all aspects of our health. Approximately 40 percent of the human brain is composed of fatty acids and it is highly dependent on a regular supply of these fatty acids.

Aroma NZ Ltd PO Box 2683 Christchurch 8140 T (03) 389 9005 F (03) 398 9095 E aroma@aromanz.com www.aromanz.com — Advertising Feature

Celebrating… | Aroma NZ

Testimonials from satisfied Aroma NZ customers

Fast facts ■ Aroma NZ is a privately owned family business established in New Zealand in 1961

“Just a quick note to say how thankful I have been to have started using Aroma’s pure Green Lipped Mussel Powder. It has been a year now and my elderly horse has not looked back. His arthritis has been totally manageable, enabling us to compete again and get placed in dressage — his coat is shiny and you can see much harder healthier hoof growth. I’m convinced that this has been the key to extending our riding time together.” •••

■ Two generations of the Winter family oversee the management, quality control and daily production activities ■ In 2011, the company is celebrating 50 years in business ■ Aroma NZ’s most popular product is the Green Shell Mussel Powder derived from a shellfish only found in the pristine waters of New Zealand

Karen, Auckland

“Hi Ben, I have been using your Green Lipped Mussel Extract for one of my horses that was showing some lameness due to an accident that resulted in some arthritic changes. He has noticeably improved in his freedom of movement and his coat looks lovely. We will continue to use your product as it has made a definite difference.” •••

Ingrid

“I started using Greenshell Mussel Oil after an old sports injury flared up again and have noticed a far quicker response with rehab this time. Now my ankle is in tip top shape again, a result that wouldn’t have been possible so quickly without the good oil. Thanks!” •••

Dave, Dunedin

“My daily companion and workmate is Sam, a 54 kilogram, 13 year old German Shepherd cross who has had arthritis for the past 2-2.5 years. I have been giving him two teaspoons of your Green-Lipped Mussel Powder sprinkled over his evening meal for the past two years and his stiff joints noticeably improved after the first three weeks. Despite his age he is still quite active and enjoys his daily walks. The vet is impressed with his overall condition at his twice-annual checkups and is happy with his daily dose of mussel powder. Thank you for your product which allows me to continue sharing his company and for Sam to enjoy a happy and comfortable life.”

Rod, Loburn

The mussels we harvest come from mussel farms in the Marlborough Sounds which are carefully monitored by the New Zealand Food Safety Authority. Ben Winters (Junior), Aroma NZ director

■ Fifty percent of the current business’ production is healthfood supplements for humans and 50 percent has pet food applications ■ Aroma NZ has the largest freeze drying facility in Australasia and eight freeze drying machines ■ Every production batch of GlycOmega is tested and verified for antiinflammatory activity by the Bioactivity Investigation Group, University Otago

■ Greenshell Mussel Powder has gained an excellent international reputation for its in anti-arthritic benefits in humans and animals

■ The mussels harvested from manufacture come from mussel farms in the Marlborough Sounds which are carefully monitored by the New Zealand Food Safety Authority

■ Human products manufactured by Aroma NZ include Green Lipped Mussel Oil, GlycOmega Cream, Shark Cartilage Powder, Oyster Extract Powder and Bovine Trachea Extract

■ In 2011, Aroma NZ will look to undertake a new clinic study in association with Massey University which will focus on improving joint mobility in dogs with arthritis

■ Animal health products include Flavoured Mussel Powder, Fish Protein Powder, Shark Cartilage Powder and Pet-Active

■ The Aroma NZ Quality Assurance is that all products are HACCP approved which is equivalent to good manufacturing practise ensuring customers only receive the highest quality grade products. All products are tested by an independent accredited laboratory and supplied with a certificate of analysis.

■ Ninety-eight percent of the business’ production is exported overseas to countries including Australia, Europe, Japan, America and Canada

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Agribusiness | Water Management Strategies

Making water work

When we think of agriculture, New Zealand’s primary industry, we usually think of fluffy lambs, crates of milk or neatly packaged meat. But agriculture needs a raft of infrastructure to support it, and proper irrigation systems are top of that list. Irrigation now accounts for at least 18 percent of farm gate earnings or one percent of national GDP. This grows to well over three percent if the added value component is included. Working to promote excellence in irrigation development and efficient water

management throughout New Zealand, based knowledge transfer systems. As a result on the principles of responsible and sustainable many irrigators have not fully realised the water management, is Irrigation New Zealand. true potential of their irrigation, particularly in relation to agronomic (crop needs) and resource Formed in 1978 and now with more than 3600 (soil properties) parameters. There is also an members representing over half the country’s increasing trend with irrigation system based irrigated area, the organisation is constantly workplace accidents that needs to be halted.” working to make irrigation more profitable, whilst achieving future environmental This project will bridge the current knowledge performance targets. gap providing training resources that will remain available long into the future, as It believes that to achieve good management opposed to the sporadic training based practice in irrigation you need good design, opportunities that currently exist. installation, operation and maintenance “Ultimately outcomes from this project will (evaluation). Irrigation NZ is working on a comprehensive industry ‘resource package’ being ensure the sustainable use of New Zealand’s greatest asset — its plentiful water resource,” available to help all irrigators by spring 2012. Curtis says.

Operation

System specific training for farmers is currently being developed in an Irrigation New Zealand project, funded by the Ministry of Agriculture and Forestry’s Sustainable Farming Fund and other primary sector partners. Andrew Curtis, CEO of Irrigation NZ, says training will be widely available in spring 2012. “There is currently much pressure on irrigators to improve performance, particularly in relation to efficiency of water use. Rapid irrigation system development and upgrades over the last decade have not been supported by the required

Maintenance Farmers are also getting solid practical help in the evaluation of their irrigation systems. A code of practice and training has being developed by Irrigation New Zealand for professional evaluators, as there are now a number offering commercial service. Simple, on-farm tools have also been developed for farmers that walk them through their annual checks in an easy to understand workbook format. “If they find problems it’s then we suggest they get a professional evaluation undertaken.” Curtis says he knows of many examples where a farmer has evaluated his irrigation system, picked up problems that have been costing him money, and gone onto save thousands of dollars in the long run.

Photographs for this feature courtesy of Annette Scott of Irrigation NZ

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Agribusiness | Water Management Strategies For example, on one Canterbury dairy farm, a farmer had an evaluation undertaken after the irrigation systems were installed, to check they were up to scratch. This 200ha property is located adjacent to a large river and its primary business is grazing non-milking cows in support of local dairy operations. The soil type varies considerably across this property. There are several terraces, with light stony soils on the lowest terrace near the river, and deeper heavier soils on the upper terraces. Each of the soils requires a different irrigation strategy to achieve maximum production. The majority of the property is irrigated using four centre-pivot irrigators, covering a total of approximately 150ha. An additional 50ha of land is irrigated using K-Line pods. Irrigation water is drawn from the river, via a small storage pond. Planning irrigation for this property was complex because of the range of soil types, the terraced topography and the irregular shape of the property caused by its proximity to the river. A system was implemented where three quarters of the property could be irrigated by centre-pivots and K-Line was chosen for the remainder of the property, because of its ability to be operated on difficult terrain and irregularly shaped parcels. After the farm was assessed, they found pumping problems that were impacting on annual electricity operating costs (once sorted, the electricity cost per year dropped by $3000$6000) and also issues with the uniformity (how evenly the water was being applied), that was impacting on the actual dry matter production when compared to the potential.

New website If you are looking for quality information, Curtis recommends you check out www.irrigationefficiency.co.nz, launched last December. “It offers an ever evolving one-stop shop to help irrigators, irrigation

schemes and service providers find information Audited self-management and tools to achieve optimum irrigation Under the Resource Management Act (RMA) performance and profitability,” he says. a consent application is required before certain activities (such as a water take), can be done Containing fact sheets, articles, presentations, in order to assess its potential adverse effects reports, current research projects, practical upon the environment. irrigation tools, links to related websites, field days and workshops — the knowledge centre If granted, the resulting consent has conditions is user friendly and will be regularly updated to attached to it that restrict the activity within ensure the latest information is available. certain parameters and require its monitoring. The centre will be the hub for all technical reports, tools that have been developed, current research, and economic analysis of irrigation. “Quite simply it’s now the go-toplace for information on who is doing what, tools to use, technical reports and economic analysis of irrigation,” Curtis says.

Feature continues on next page >>

Recent increased pressure on biophysical resources — particularly water — and raised environmental awareness from the wider community, has driven more stringent enforcement of consent conditions.

IrrIgatIon evaluatIon course

Work towards your National Certificate in Irrigation (Evaluation) (Level 4) The course is designed for those specialising in the Irrigation Industry and involves both on and off job learning. The five-day workshop will focus on: • Practical aspects of irrigation evaluation • Preparing evaluation reports • System types • Soil water principles and • Collecting and analyzing data hydraulic theory.

Water is a significant issue and being able to ensure systems are operating as effectively as possible is essential. This workshop focuses on the Code of Practice for irrigation evaluation and gives attendees the skills to be able to evaluate systems, analyse and report on their findings. The need for qualified people in the industry is growing and will continue to do so as compliance increases. Delivered by highly qualified tutors, this workshop is a must for those involved in this aspect of the industry. Book your place now.

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www.canterburytoday.co.nz March/April 2011 | 45

Agribusiness | Water Management Strategies Compliance monitoring is undertaken by regional authority staff and involves a combination of on-site inspections and analysis of monitoring data provided by the consent holder. Compliance officers then report their findings and enforcement action is taken if necessary.

Managing water in a restricted environment is hard — but the fact is water allocations will never be fully utilised.

“However, there is a growing disconnection between the resource managers and resource users,” Curtis says. “Nonsensical, overly prescriptive and linear thought processes are resulting in impractical and valueless consent conditions that become onerous for the consent holder and add little value in realising the available resources’ potential or environmental protection. “The recent increased pressure on New Zealand’s biophysical resources — particularly water — and raised environmental awareness from the wider community, has also driven the more stringent enforcement of these consent conditions. “Overall this is leading to an increased ‘cost of compliance’ burden upon the consent holder combined with low resource use efficiency, the ultimate impacts of which lower our potential.” Irrigation New Zealand is behind the idea of Audited Self Management (ASM), a term coined to describe a process whereby certain responsibilities of regional authorities under the RMA are delegated to water users under agreed self management terms and subject to an audit of processes and outcomes by the regional authority. The drivers of ASM have primarily come from water users, who believe that better water management can be implemented through tapping into the combined experiences and energies of local communities.

“There is also much potential to better align regulatory compliance with the ever growing requirements of audited market compliance and to better aid in-farm management decision making,” Curtis points out. He says Auckland, Canterbury, Manawatu, Marlborough, Otago and Tasman all have examples of ASM in different forms, most being informal in nature. Often the arrangements have been set up to address situations where surface water resources are limited, and rostering and rationing of water takes is required to ensure that environmental flow requirements are met. In a limited number of cases the delegation of powers from the regional authority to a Water Management Group (WMG) to enforce rostering has been formalised. For example, the Otago Regional Council has made the Kakanui Water User Group a committee of the Council with delegated powers. In Tasman, the power of the Riwaka Water User Group to control rostering and rationing is authorised in the Tasman Regional Plan. “Experience to date with both the informal and formal ASM arrangements has been positive,” Curtis says. “There have been better environmental outcomes, better resource utilisation and the regional authorities have been comfortable their responsibilities under the RMA have not been compromised. In addition, regional authorities see many more prospects for getting better results from some form of ASM. “Given this experience and level of support, the question has to be how and what resources need putting in place if the true potential of ASM is to be realised in New Zealand?”

Rakia-Selwyn ASM One project Irrigation NZ is working on in the Rakia-Selwyn area relates to Audited Self Management (ASM). The Rakia-Selwyn consent review process (600 consents, 50,000ha and 215GL annual volume) has created an opportunity to develop an innovative user group based management system for the benefit of individual irrigators, regulators and the wider community. This Irrigation NZ project will look to help irrigators implement a cost effective ASM system that adds value to farm businesses, while meeting regulatory compliance, wider community and future market needs. It will also develop a benchmarking system, with outputs that will help set water use efficiency targets for irrigators and better guide the future water allocation process. For example, a farmer can look at how much water another farm with similar irrigation systems has used and compare themselves to them. “The problem is — people don’t know where they are at. Real data will help drive decision making on-budgeting for on-farm investments,” Curtis says. The third goal of the project is to identify future water management opportunities for the Rakaia-Selwyn zone that capture the benefits of water metering and a collaborative user group approach. Many farmers in the Rakaia-Selwyn are already in either the Dunsandel Groundwater Users Group or Elsemere Irrigation Society, making it easier for them to work together. Feature continues over the page >>

Protecting our waterways Two important environmental issues in New Zealand right now are the protection of our waterways from dairy effluent and didymo. Andar Holdings Ltd’s product range includes machines with the technology to address these issues and help New Zealand stay clean and green. Environmental attitudes have changed, with an increasing awareness being shown by the general public that it is essential to use available water prudently. Automated control of water resources is one way to eliminate waste. Andar Holdings are currently manufacturing and supplying a variety of filtration schemes for dairy effluence. The screens remove solids so the water can be reused in automated irrigation equipment, and the solids composted for application to the land. Didymo, otherwise known by its nickname ‘rock snot’, first came to public attention in

46 | March/April 2011 www.canterburytoday.co.nz

2004. The situation has since become so bad that the entire South Island has been declared a controlled area. This means waterways are open but people are legally obliged to prevent the spread of didymo. Andar Holdings is working on technology to fight it. Didymo is detrimental to irrigation equipment because it clogs up the nozzles. Andar Holdings has developed a screen using centre pivots to filter and remove didymo at the intake of an irrigation scheme in a manner that, importantly, also ensures protection of the fisheries resource. It is a self-cleaning device as it removes didymo on an adjustable time cycle. These screens are at various locations in South Island already. AndAr Holdings PO Box 435 Timaru 7940 T (03) 687 4444 F (03) 684 2640 www.andar.co.nz

Water Management Strategies Meeting global challenges with an efficient agricultural water sector Increasing water-use efficiency is a global priority. The pressures of population growth and rising food demand require farmers around the world to find new ways of maximising crop yields. However, increasing urbanisation and rising living standards in many countries mean that farmers must meet these challenges with less prime agricultural land and greater competition for available water supplies. In most developed countries there is also a growing public awareness of environmental water needs and an accompanying pressure for protection and restoration of environmental and recreational assets. Greater demands on water resources often coincide with less predictable climates and rainfall patterns that show signs of decline or increasing variability or both. This creates a problem for an industry reliant on regular access to water, and drives greater emphasis on efficiency. Making the most of available water in a dry environment has long been a priority for farmers and industry in Australia. It is now also becoming important for New Zealand; the Prime Minister has stated his desire to move New Zealand up the OECD ladder by increasing exports, particularly from irrigated agriculture. The Canterbury Plains are experiencing reduced water availability and increased conflict over access to water. Long-term climate predictions for this region include less rainfall on the plains and less snowfall in alpine areas but potentially more alpine rainfall. Water users will need to adapt their water management infrastructure and strategies to keep pace with the changeable climate. Modernising Irrigation Technology With the recent focus on improving global food security and reducing conflict over access to resources, governments in many countries are funding improvements in water-use efficiency. The Australian Government is investing AUD$10.8 billion to restore the balance between human and environmental water use and to promote a sustainable irrigation sector generating local, regional and national economic benefits. Of the AUD $5.8 billion earmarked for the Below: Large Scale Channel Lining

irrigation sector, one third will be spent on retiring irrigator licences for re-allocation to the environment, and the remainder for engineering works to improve on-farm and delivery efficiency. Not surprisingly, consulting firms specialising in large-scale drainage, water supply networks and major infrastructure have built up capabilities to provide a complete suite of services for this growing market. During the past three decades, Canada – where the drop-leaf gate was invented – has invested significantly in trials and developing new technologies to provide practical, inexpensive solutions for irrigation districts. The outcomes of these trials have direct application to New Zealand, particularly for cost-effective lining of large canals. Mobile Wireless Networking and Automation A critical aspect of modern irrigation is mobile wireless networking and SCADA systems. In large irrigation districts with numerous extraction points, the complexity of water ordering and maintaining optimum flow rates and levels in canals provides significant challenges for operators. Automation and telemetry enable operators to ensure the right volumes are available, where and when needed, and assist in preventing spills or end-of-system discharges. The Water-Energy Nexus Recent developments in agricultural water efficiency have generally been accompanied by an increased use of power. In most cases, the move from gravity-driven systems to overhead or sub-surface irrigation requires a significant increase in energy usage. With rising energy costs, irrigators are increasingly managing water budgets to minimise pumping, and looking to less power-intensive options such as lowpressure gravity-driven systems. Other options for pipelines include the potential to reduce operating costs through increased initial capital expenditure and network optimisation – increasing pipe sizes to minimise head-loss over distance, minimising operating pressures and scheduling pumping for low tariff times are key features. Evidence from other parts of the world is showing that water users are effectively negotiating the challenges of protecting environmental and recreational values associated with water resources while creating sustainable irrigation industries in a changing climate. Innovative water management and administrative arrangements supported by state-of-the-art irrigation technologies are enabling regulatory agencies to effectively balance the needs and aspirations of both the agricultural industry and urban communities. The Canterbury region is currently in major discussions about how it manages its water

now and into the future, and the outcomes of these discussions will influence the lives of all Cantabrians. Sustainable irrigation will play a key role in these discussions.

Above Inset: In Canal Structure Above Top: In Canal Structure Below: Automated Control with Solar-powered Telemetry

Article written by: Nick Gartrell, AECOM, Principal Consultant – Water Resources Management

Agribusiness | Water Management Strategies

Water is New Zealand’s most important resource and it must be managed in the best way possible. “It would be good to get everyone onboard,” Curtis says. This would allow “simple things like, if you have to do water metering you can put out a contract for someone to do several farms in the area at once. In terms of long term data measurement, one person could be hired to manage it all to make it a lot cheaper. In terms of consent reviews, as a group you can get the right technical or legal expertise. “It’s also better for water management. Managing water in a restricted environment is hard — but the fact is water allocations will never be fully utilised — systems break down during the season and people change crops from year to year. A group approach allows irrigators to get smarter and look at how the water could be better transferred or shared between users and for the benefit of all.

“Farmers have only got so many dollars and are being loaded with more and more compliance costs, so as a group it’s looking at how we marry up all these requirements and make them common.” This project is also being funded by the Ministry of Agriculture and Forestry’s Sustainable Farming Fund. Curtis says Irrigation New Zealand’s goal is to ‘roll it out’ Canterbury wide.

Canterbury concerns Canterbury is one of the country’s biggest agricultural hubs, and Irrigation New Zealand has been involved in the recent issues that have affected the industry. Andrew Curtis says the last year has been a good one, with commissioners replacing the Environment Canterbury Councillors, and the

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associated Act better enabling the Canterbury Water Management Strategy (CWMS). “We’re now at the ‘rubber hitting the road’ stage with the CWMS — the high level stuff is complete, it’s time to nut out the details for achieving this vision. With the implementation of the commissioners, politics has been removed from the process, and sound rational decision making is now happening to give all stakeholders a clear way forward. “Some members of the irrigation community need to lift their game, but the current reliance and importance of irrigation within Canterbury, alongside its future potential, are now realised — both regionally and nationally.” However, the earthquake, which fortunately didn’t claim any lives, did wreak havoc in both urban and rural areas. Some irrigation systems were damaged, but Irrigation New Zealand leapt into action. “It was a challenging couple of months. Problems were localised, with those on the fault-line having direct problems with pipes and systems. A very few wells have also been impacted. However, the main problems are water levels have changed — for the better and worse — alongside the ability of some wells to yield water. But it’s nowhere as bad as it could have been.” Andrew Curtis says Irrigation New Zealand “very much played its part” in the postearthquake recovery, by taking the lead in the Rural Recovery Group for irrigation related issues — giving all irrigators technical guidance with regard to irrigation systems.

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“We played a key role for irrigators at that time, providing information on what to do when starting up. We had advice up on the website pretty smartly, which I know the insurance companies really appreciated!”

Benefits of joining Andrew Curtis is encouraging irrigators to join Irrigation NZ and benefit from its knowledge and political influence. “The best part is that together we can act as one voice,” he says. “It’s been illustrated that if you act individually you don’t get heard nearly as much. We work at a national level, as well as at a regional level, with much of our work being focused on future water policy.” The organisation offers advocacy and leadership with local and central government on irrigation and water use related challenges. The other, often overlooked, benefits that Irrigation New Zealand is focused upon is delivering education and training opportunities. These are available through practical workshops in collaboration with the primary sectors, NZQA recognised training courses and the Irrigation NZ conferences. For example, in winter this year there will be workshops in Canterbury to give irrigators the latest knowledge and tools to achieve good practice standards. Irrigation New Zealand’s website will have all the details as they are confirmed. Curtis says other membership benefits include opportunities to network with other irrigators, user groups and service providers, while technical assistance is also available. “If we don’t know the answer we always know someone that does!” Members are kept in contact about the organisation’s progress and other topical issues with the monthly e-newsletter DripFeed, and the quarterly Irrigation NZ magazine — a 40 page journal containing irrigator case studies, technical information and water policy updates. “Check out our website, give us a call, or email us today to become a member or quiz us more about our work. We are passionate about making irrigation work for farmers, and we need every irrigators help to achieve this. Water is New Zealand’s most important resource and it must be managed in the best way possible.” Irrigation New Zealand PO Box 3872 Christchurch 8140 T (03) 379 3820 F (03) 372 3520 E acurtis@irrigationnz.co.nz www.irrigation.co.nz — Advertising Feature

Agribusiness | Water Management Strategies Advertisement

Water and Environment The system consists of a calibrated hydraulic model that includes structures such as intake gates, off-take gates, bridges and siphons. Rules and priorities in the system are accounted for and optimal criteria are sought for certain variables during each forecast cycle. Variables in the system that are included in the optimisation are storage pond volumes, canal water levels and releases back to the river.

Modern water systems don’t just require, they demand that water is delivered efficiently to people, agriculture, industry and the environment. DHI is leading the way with real-time smart forecasting systems in New Zealand and overseas. The company uses more than 40 years’ experience in water modelling, combined with leading edge techniques such as data assimilation and multi objective optimisation. DHI currently operates in two main real-time areas in New Zealand – flood forecasting and the irrigation sector.

It is desirable to keep storages as full as possible, as often as possible, so that irrigation can continue for some time after any reduction in inflows to the RDR. The other important goal is to minimise water wastage in the form of releases back to the river.

Flood forecasting in New Zealand uses rainfall forecasts provided by the Metservice, along with incoming recorded rainfalls and river flows

Irrigation innovations In 2010 DHI brought its innovative technology into the irrigation market in New Zealand. Again using global experiences from the past 40 years, the company undertook to deliver a unique system for the New Zealand irrigation industry, which essentially allows a hands-off operator approach. Flood forecasting has been part of the DHI global business for more than 25 years and has been operating locally in New Zealand since 2007

Leading the way in flood forecasting Flood forecasting has been part of the DHI global business for more than 25 years and has been operating locally in New Zealand since 2007. The aim of a flood forecast is to give as longer lead-in time as possible to local authorities so they can make the best decisions for the public. The strength of these systems over more manual methods is that they are reliable, run continuously and the information can be easily distributed via the web, email or by text message. Currently, DHI flood forecasting systems are operating for the Waikato River and five South Island rivers: the, Takaka River, Motueka River, Riwaka River, Wairoa/ Waimea Rivers and recently the Temuka River, the Temuka being a recent addition. The flood forecasting system for these rivers uses rainfall forecasts provided by the Metservice, along with recorded rainfalls and river flows, as inputs to a calibrated hydrological and hydraulic model, to produce a forecast of water level and or discharge. The system has the ability to cope with some rainfall gauges being ‘down’ during an event and operators can investigate alternative, ‘what if’, forecast scenarios. Environment Canterbury has recently completed a pilot study for the Temuka River in conjunction with DHI. Proving the system in a recent flood event in May 2010, Environment Canterbury is now rolling out realtime flood forecasting across the Canterbury region. Once complete, both flood control rooms in Timaru and Christchurch will be producing forecasts for their respective regions and at the same time will provide an offsite backup of each system.

The system will be used to run the Rangitata Diversion Race (RDR) later this year. The RDR is the largest irrigation scheme in New Zealand, irrigating 63,380 hectares. It consists of a 67km canal that runs between the Rangitata and Rakaia rivers, which was built in the 1940s. The canal provides irrigation water during the summer months and electricity via two power stations, Montalto and Highbank, in the winter. The RDR has been run manually, or has needed operator intervention, since its construction. But because of the river restriction rules and RDR irrigation scheme allocations being clearly defined, this has been manageable. However, in 2010 construction began on the Barrhill Chertsey Irrigation Scheme, which is linked to the RDR. This extension to the RDR has been made possible by getting extra water from the Rakaia River via a new pumping station at Highbank. The extra water allows some ‘water swapping’ to occur over the length of the RDR and essentially irrigates a much larger area between the Rangitata and Rakaia Rivers.

DHI has more than 40 years’ experience in water modelling

The system receives real-time observations of water levels and discharges which are used to assist in producing accurate forecasts. It is run hourly and produces system settings (primarily gate settings) for the next two days in advance. Because the system is running hourly, fluctuations in irrigation demand, pumped water available or emergency situations (such as a gate not being able to be closed) can be accounted for. The ultimate vision for this system is to be essentially automated with only irrigation demands being input by the operator. System settings that are forecast, once approved by the operator, will be automatically sent out to the field equipment controlling the intake and off-take gates.

But by constructing more than double the total number of additional off takes, storage ponds and complex water swap structures, it is no longer possible to run the system ‘manually’.

These real-time smart forecasting systems provide efficient use of water as a resource, as well as the resources managing the water.

DHI were engaged by Barrhill Chertsey Irrigation to build a real-time control system of the RDR, that was capable of capturing the full non-linearities of the system (variable travel times, channel storage effects, etc) without the need for avoiding simplifications that could falsify the true forecasting system response.

DHI Water and Environment PO Box 26131, Christchurch 8148 T (03) 377 5403 www.dhigroup.com

With the constant improvement in processing power via 64 bit software applications and multicore computers, further advances in this technology look attractive, including the ability to take these systems further, to produce flood extent mapping forecasts. Other real-time forecasting developments include forecasting moderate to low-flow conditions and associated water quality. For example salinity intrusion in low-flows and eutrophication during adverse climatic conditions. www.canterburytoday.co.nz March/April 2011 | 49

Property and Construction | Timber Integrity

The better building material

For many, the appeal of timber lies in a romantic link to the past, a rich history spanning many centuries and cultures. Its popularity has outlasted the years, endured the fads and remained an aesthetically versatile material; testimony to the fact it makes durable homes. Evidenced in the aftermath of the 7.1 magnitude earthquake which tore through the Canterbury region, timber construction appears to have the best structural integrity and safety.

In fact, the New Zealand Timber Industry Federation (NZTIF) says that had more homes been constructed with raised timber floors in recent years, Canterbury earthquake damage and costs of repairs would have been substantially less. Deputy director Kevin Hing says it would have cost less in terms of damage and less in terms of remediation due to its flexible nature and its light weight. “Timber framing is able to absorb the shocks of earthquakes because it’s a flexible type of construction, in particular with timber framed construction on piled foundations,” he says. “What we found was they were able to cope with liquefaction and lateral spreading of the soil quite comfortably, so remediation is simpler than with other construction methods.” The typical residential concrete house slab is relatively heavy, weak and prone to failure when the ground moves beneath. Many newer concrete slab floors have failed leading to further damage with walls cracking and mud and water entering the building interiors. Once cracked and slumped, repairing concrete floors is costly, difficult, and in some cases impossible, meaning buildings are written off. It is a relatively simple task to level up a raised timber floor house. Common place since colonial times raised timber floors have been replaced in recent years by concrete slab foundations. The organisation’s opinion has been supported by Canterbury University structural engineer professor Andy Buchanan, who presented a

first draught of a report titled ‘Performance of Residential Houses in the Darfield (Canterbury) Earthquake (M7.1) 4th September.’ In the report he presented findings based predominantly on observations of the seismic behaviour of light timber construction in timber pile homes which have performed markedly superior to concrete slab homes, the predominant construction in the last 20 years. The New Zealand Timber Federation says builders need to look past the easy option of a concrete slab foundation in new homes. In addition to being able to withstand high seismic loads raised timber floors provide greater flood protection, better access for services and has unrivaled environmental credentials using only a fraction of the energy and carbon emitted in producing a concrete floor. It is evident that raised timber floors combined with timber frames and timber weatherboards have provided structural integrity and safety that is unmatched by other house building designs, Hing adds. “Timber framing construction is a system that’s been used in New Zealand for a long time, as well as in North America, Canada, the United States and Australia. It has a proven record and it’s an efficient means of home construction.” In the aftermath of the September 4 and February 22 earthquakes it has been noticed that timber houses 100 years and older have come out unscathed while triple brick and other un-reinforced masonry buildings have collapsed.

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50 | March/April 2011 www.canterburytoday.co.nz

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Property and Construction | Timber Integrity

The benefits of building with wood ■ It is the most renewable of all building materials. Growth and production of one tonne of wood absorbs a net 1.7 tonnes of CO2 from the atmosphere. A typical wooden house frame has absorbed 9.5 tonnes of CO2 from the atmosphere – the equivalent of 47,500 kms of driving in an average car

■ Wood can take the heat. Average building fires reach temperature of 700 to 1000 degrees celcius. Steel ■ Timber building components can weakens as its temperature climbs be reused in other buildings or above 230 degrees, retaining only buried in a landfill at the end of 10 percent of its strength at 750 their useful life. In a landfill up to 97 degrees. Wood does not ignite until it percent of the carbon in the wood is reaches more than 250 degrees. Once permanently stored, offsetting CO2 it catches fire, it develops a protective released by fossil fuels insulating char layer. Large timber beams have better fire resistance ■ Timber framing is fast and adaptable. than unprotected steel beams of Timber framing provides for flexibility similar size because the interior of of design and allows for modifications the timber remains much cooler and tweaks to layout during the construction process. Timber frames ■ Raised timber pile floors provide and roofs have ease of construction better protection in natural disasters and quick erection times, making such as floods and earthquakes. them popular with builders Damage caused by the recent floods in Queensland provide further ■ Wood is 400 times better as a evidence of this thermal insulator than steel and 14 times better than concrete. Solid ■ Unlike steel framing, timber framing wood has significant thermal mass does not creak or groan with thermal properties, retaining heat from the expansion and contraction day and releasing it at night

New Zealand Timber Federation Also withstanding the test of time is the New Zealand Timber Federation. Established under the amalgamation of the New Zealand Sawmillers Federation, the New Zealand Timber Merchants Association and the Timber Research & Development Association, the organisation has been in existence for almost 100 years Hing says. All three organisations had been long-standing, credible industry bodies with origins dating back to the turn of the 20th century. During the immediate years following its establishment the federation became intimately involved in a number of key issues which have been the main contributors to the current shape of the New Zealand forest industry of today. These were: ■ Sale of the state forest assets ■ Expansion of export volumes and export markets ■ Deregulation. The federation played an influential role in each of these matters and in the establishment a sound platform for the growth of the private sawmilling sector. “Sawmilling is one of the oldest industries in New Zealand,” Hing says. “We wouldn’t have been around for this long if we didn’t play an important role.” That role is one of advocacy, market development and representation of the timber industry as a whole. “We advocate on behalf

houses in New Zealand are required to have a minimum service life of 50 years to comply with the Building Code. Wood, treated with the appropriate level of preservative and properly maintained, can last in service for a hundred years or more

■ Wood doesn’t rust. All building materials used for the structure of

■ Timber provides natural electrical insulation while steel is a conductor of electricity.

of the industry, undertake market development mainly in the export markets and we get involved in areas of standards and other technical areas.” To this day the federation remains as the leading advocate for the New Zealand sawmilling sector in a wide range of areas of interest including market development and promotion, standards and technical matters, quality assurance and certification, the commercial and regulatory environment and providing advice and services to members. “Our role will continue to involve promoting the New Zealand timber industry as a significant creator of wealth and benefits in New Zealand.” New Zealand Timber Industry Federation PO Box 308 Wellington T (04) 473 5200 E inquiries@nztif.co.nz www.tif.co.nz — Advertising Feature

www.canterburytoday.co.nz March/April 2011 | 51

Property and Construction | Eliot Sinclair

Appraising the state of our city Since we were ripped from sleep six months ago on the morning of September 4, the face of our city has greatly changed. The February 22 quake caused even more widespread destruction, toppling buildings in previously untouched areas, as well as finishing off what was already damaged. While the city appears to be reeling from the toll of death and destruction, the spririt of Canterbury is coming to the fore. The city is regrouping and rebuilding. One of the first steps in the rebuilding process is deciding whether and how a structure can be rebuilt. Eliot Sinclair, a leading survey, engineering and planning consultancy, is at the coalface of this work. The company is based in Christchurch with branch offices in Rangiora, North Canterbury, and Hokitika on the West Coast. The company, established by Eliot Sinclair in 1932, is now a leading South Island consultancy providing a wide range of services

throughout the South Island and to clients New Zealand-wide and in the Asia/Pacific region. The specialist expertise within their three principal business arms (surveying, engineering and planning), includes land development, urban design, land transfer surveys, topographical and geodetic surveys. On the engineering side, it does civil, structural, geotechnical and environmental engineering work. Resource management planning, policy analysis, landscape architecture, fresh water ecology and hydrographic surveying are even more of the services it has been providing to its clients.

A shake up Immediately after the September 4 earthquake, once the initial shock had worn off and everyone was relived there had been no casualties, getting the city operating again became the primary focus. Everyone needed to know what the future held for their home or businesses. Within a day of the earthquake, the team at Eliot Sinclair sprang into action. Director Marton Sinclair says the company has carried a heavy workload ever since. “During the few days after the September earthquake our work involved structural inspections of buildings, primarily making sure they were safe to occupy. “We provided advice on urgent stabilisation of walls, foundations and chimneys. In the case of commercial buildings, we undertook structural assessments and gave detailed reporting on the repairs needed. “It was a messy few weeks — particularly with commercial owners, they had particular requirements to met with leases and with tenants asking if they could occupy a building and sorting out what they should do if not. In many cases it was just giving assurance to staff the building was safe to occupy.” A key role of the Eliot Sinclair team was to inspect the cracks to see if they were superficial, or indicated damage to the structure of the building, rendering it unsafe. “Once we had completed the most urgent work,” Marton says, “we then began advising on permanent repairs and in some cases on demolitions.”

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Property and Construction | Eliot Sinclair

The February 22 earthquake has put much of this work back at the starting point as once again buildings are assessed for safety and stability. The magnitude of what is facing the city now may make dealing with the aftermath of September 4 seem like a training exercise but valuable lessons have been learned in a short space of time and ultimately the city will benefit.

Lessons learned Marton believes the lessons to be learned from the earthquakes and subsequent aftershocks will be felt country-wide. In geotechnical terms, he says, the greatest lesson has been how badly some parts of the city were affected by liquefaction. “The liquefaction around the rivers and the eastern parts of city was as severe as in any major earthquake around the world. There are many lessons learned and observations are already being put into practice.”

Opportunity

While Marton says it is sad we have lost some beautiful heritage The ground shaking during the original buildings, many of the buildings September 4 earthquake damaged structures, that fell down were past their but most of the damage to residential practical life. He hopes the current structures resulted from failure of building moves afoot to create a better CBD will be foundations due to settlement and lateral successful. “We need to overcome the problem spread. This caused secondary failure of of the drift into the suburbs, we must attract the structures. “The foundations could not shops and people back to the centre if we withstand being ripped apart by the ground moving. So clearly one lesson is to find ways of want a vibrant centre. Maybe in the aftermath we will achieve this.” designing economic but robust foundations.” A lot of money over the next year is going Many of the houses subsequently pulled down to be pumped into the central city as were because of foundation failures. It is not tradespeople work on rebuilding it. Marton because the house itself is unrepairable, but hopes in the long term the city will prosper because it is more practical and cheaper to with new buildings and a new feel. knock down and rebuild a house than lift it up and fix the foundations beneath. “It’ll be interesting to see — we have the opportunity to make things work, hopefully He believes in the future we will continue to we can grasp it and make Christchurch a much build in largely the same way, but onto more more vibrant and better place because of it.” robust foundations. “He thinks we will build in largely the same places, other than in some areas along the rivers. “Any repair work to prevent lateral spread will be expensive and disruptive so perhaps city planners will avoid those areas in the future.”

Eliot Sinclair PO Box 4597 Level 5, 151 Kilmore Street T (03) 379 4014 E info@eliotsinclair.co.nz www.eliotsinclair.co.nz — Advertising Feature

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www.canterburytoday.co.nz March/April 2011 | 53

Property and Construction | Hick Bros Civil Construction

Cleaning up Canterbury

The Hick team got stuck into the cleanup almost immediately

One of the six inch pumps Hick Bros supplied to pump raw sewerage from damaged sewers

All hands were on deck to get sewerage and water pipelines up and running again

Making Mainland moves Fast Facts ■ Established in 1986 in Silverdale Auckland, by four brothers from the Hick family ■ Have carved out a reputation for quality in the North Island ■ Began working in the South Island in 2007 ■ Have been working at Pegasus since 2008 ■ Used their machinery and expertise to help residents clear up properties the weekend of the earthquake ■ Used their expertise to fix and redirect sewage the day after the earthquake, before being contracted ■ Plan to stay working in Canterbury for the future

Although Hick Bros Civil Construction is based in Auckland, from the way the company leapt into action after the September 7.1 earthquake and again after the February 22 6.3 quake, it’s obvious its South Island team is made up of true Cantabrians. Hick Bros has become a significant force in the civil construction industry, not just in Auckland, but New Zealand wide. The company combines the latest heavy plant resource with a large professional engineering team to provide value-added engineering solutions for both major infrastructure projects and land development works. With its key objectives being ‘well built’, ‘on time’, and ‘on budget’, it has carved out a reputation for quality in the North Island. During the last four years the company has been establishing itself in the Mainland, working on various projects throughout the South Island. These projects include land development and infrastructure work such as a residential subdivision in Wanaka and an irrigation dam in North Otago.

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For the last three years Hick Bros have been working in Canterbury on Pegasus Town, the new residential development just north of Christchurch. Pegasus project supervisor James Foster says Hick Bros has played an active role in the project. “We’ve worked on the development of the main town centre by doing things like paving the main streets. Our main area of work has been the crucial things needed underground — all the services like sanitary systems, storm water and reserves.”

The earthquake had also damaged some sewers, which was why we couldn’t drink our water without boiling it for the week after the quake. “By Sunday, the day after the earthquake, we had two six inch pumps pumping raw sewage in pump stations out to sea so it wasn’t contaminating drinking water,” Foster says.

“We were helping locate and repair water articulation leaks and we were repairing the Pines Beach sanitary soil lines. We didn’t worry about how we were getting paid, we thought The Canterbury based team at Pegasus is made we would worry about that afterwards.” up of both locals and relocated staff from Foster says Hick Bros is committed to working Auckland like Foster. in Canterbury in the foreseeable future. “I’d “We love this region and we’re enjoying the like to see us work on further developments at work here.” Pegasus Town, and use our expertise in other local projects.” In September, the 7.1 earthquake caused significant damage. While many people were The Hick Bros ethic of getting stuck in and fixing their homes, thinking about insurance sorting problems has followed through with claims and checking on relatives, the Hick Bros the February 22 earthquake, with the company team spurred into action in Pines Beach and again rising to the occasion to help the people Kaiapoi, where many homes were hit badly by of Canterbury. liquefaction and covered in silt. Foster says the Hick Bros team drove around offering people assistance with the clean up. “We had the machinery, so we went around offering to clean sand and silt off properties, roadways and reserves, as a goodwill thing. We saw what needed to be done and went out and did it. People needed help and we gave them a hand.”

Hick Bros Civil Construction Ltd PO Box 146 Silverdale T (03) 357 2170 T (09) 426 3470 www.hickbros.co.nz — Advertising Feature

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Property and Construction | Mainzeal

Mainzeal’s magic touch

Success can be achieved and defined in many ways. For Mainzeal, it comes via being a multi award-winning building company with a significant track record of successful construction throughout New Zealand. Mainzeal began operations in 1969 with the construction of the $40 million Auckland Harbour Board downtown redevelopment scheme. Since then it has gone on to build many of New Zealand’s major infrastructure projects, as well as commercial and industrial projects, education, retail and local authority and government buildings. Throughout the 1990s Mainzeal worked on many large construction projects, including the Wellington Airport Terminal, North Harbour Stadium and Riccarton Mall development, as well as landmark restoration projects such as the refurbishment of Parliament Buildings and the Wellington Town Mall. During that period the company also expanded to provide development, construction, interiors, international, parking, investments and project management divisions. Mainzeal has since gone from strength to strength, today employing more than 400 people across a number of construction disciplines.

South Island operation The company employs more than 70 people from its Christchurch office in Princess Street, Addington and undertakes work throughout the South Island.

“We had quite a busy year in 2010 working on a number of significant projects including a number that will be entered in this year’s Master Builders’ Commercial Awards. These projects included the expansion of the Christchurch Women’s Hospital and oncology department at Christchurch Public Hospital, along with extensions and alterations to the Nelson District Courthouse for the Ministry of Justice.” Mainzeal also completed the new $6 million aircraft hangar for Air New Zealand at Nelson Airport, which is designed to accommodate maintenance work for a variety of aircraft. The 80m x 60m x 15m hangar will accommodate both daily and heavy maintenance work to aircraft and can house five Bombardier Q300 airplanes or four ATR72-212A aircraft. The project included one of the largest single roof lifts ever undertaken in New Zealand. “We’re also just in the final stages of completing the new Air New Zealand Regional lounge at Christchurch Airport for Air New Zealand/Christchurch International Airport Limited,” Earl says. Situated to the east of the main terminal, the new regional lounge will have a floor area of about 3500 square metres and will service Air New Zealand turbo prop aircraft and their passengers on flights mainly throughout the South Island. “We’re continuing with our work at St Andrew’s College in Christchurch with the construction of the new prep school, continuing on from the previously completed maths and science classroom and sports pavilion projects. We’ve now been on site for just over two years. This latest stage will be completed at the end of March.”

Mainzeal has completed a new $6 million aircraft hangar for Air New Zealand at Nelson Airport, designed to accommodate aircraft maintenance. The project included one of the largest single roof lifts ever undertaken in New Zealand. lounge and balcony area with a panoramic view across the number one sports field.

2011 projects Mainzeal is currently undertaking the complex job of conserving and refurbishing the Christchurch Town Hall, a project which won’t be completed until early 2012. “It’s a great project to be involved with as it involves some hugely complex work within an existing heritage building,” says Earl. “When completed, it will have entirely new services, a new café and refurbished public toilets amongst other refurbished spaces. This project is currently the region’s flagship project and one that our team is extremely honoured to be involved with.”

Mainzeal was awarded the civil construction component of the inter-island HVDC Pole 3 upgrade project in January 2010, with site work starting in April 2010. The high-voltage direct current line runs from Benmore dam in the South Island to Haywards substation in Wellington. The HVDC is currently carried over Pole 1 and Pole 2. Pole 1 has past its life span and will be replaced by Pole 3. The works include a 3800-square-metre by 20-metre high building to house three 250-ton transformers, three 20-metre high Thyristor valves, control room and extensive switching yard and filter bank at both ends of the project. Te project is not due for completion until 2013. Feature continues on next page >>

Construction manager Graeme Earl says the Christchurch branch builds and refurbishes a lot of local authority and government buildings, as The extension and upgrading of the existing well as working on a number of schools, shops, maths and science building involved creating hotels and commercial/industrial premises. continuous flow between old and new, as well as the construction of a new sports pavilion “We do almost everything, although we don’t that provides accommodation for home and currently undertake a lot of residential or visitors’ changing rooms, as well as a first-floor apartment work,” he says.

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Proud to support Mainzeal Property & Construction Phone: 03 365 9021 Fax: 03 365 9022 Email: stilealu@stile.co.nz • 23 Leeds St Christchurch www.canterburytoday.co.nz March/April 2011 | 55

Property and Construction | Mainzeal

The award-winning new gymnasium at Burnham Army Camp.

Mainzeal won two gold awards in the Canterbury Master Builders’ Commercial Project Awards last year — for a brand new primary school at Rolleston and a new gymnasium at Burnham Army Camp. Burnham gymnasium Construction of the new gymnasium at Burnham began in February 2009, after a design team worked closely with the client to produce a design that was going to be functional, hard wearing, low maintenance and above all, aesthetically pleasing. A 920-square-metre sprung timber floor in the main hall is the heart of the building, allowing the army to play sports such as basketball, volleyball, netball and badminton, all to national standards. A large weights and

Clearview School at Rolleston was a design-and-build project for Mainzeal.

fitness room caters for all the strength and cardiovascular training requirements of a modern army. The external skin of the building was clad using Kingspan panels. The panels allowed a much faster construction time than traditional materials and methods by providing an allin-one external layer. The insulation values achieved by the Kingspan panel are far greater than an equivalent polystyrene filled product, as well as being totally fire proof. During the construction of the gymnasium roof, specialist safety netting was used for the first time in the South Island, providing complete peace of mind for the operators working on the roof. The gymnasium took just eight months to complete and is planned to be used in conjunction with the camp’s existing swimming pool next door.

Clearview School Mainzeal built the brand new Clearview School at Rolleston within a remarkably short timeframe, with construction starting on May 1, 2009, and the school officially opening on February 2, 2010.

The Burnham Army gymnasium features a 920sqm sprung timber floor in the main hall.

“It was the fastest constructed school in New Zealand from scratch,” construction manager Graeme Earl says. “It’s a new primary school to cater for 600 pupils in the future. There are about 400 at the moment and that roll is growing.” Clearview School was a design-and-build project for Mainzeal, which was responsible for the complete design and construction of

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the job, working closely with partner Opus on the design. It has more than 15 classrooms, administration blocks, a gymnasium/hall, a large playground and playing field. “Clearview School has a few different features that other schools don’t have,” Earl says. “These include water harvesting, control systems for lighting and airconditioning and a lot of the soil material was recycled on site to form banks, rather than being taken off site.” Earl says all parties involved are extremely pleased with the finished project, which also won a gold award in the Canterbury Master Builders’ Awards for an education project.

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Property and Construction | Mainzeal

Right: Mainzeal has been undertaking work at St Andrew’s College for two years. Below: The new Nelson District Courthouse, built by Mainzeal.

Mainzeal follows an integrated delivery model that is driven by the client’s needs from start to finish.

Construction partnership Quality is a huge focus of Mainzeal’s business philosophy, with the company working closely with clients to achieve all project requirements. Construction manager Graeme Earl says Mainzeal tries to engage in projects that have some architectural flair. “They have to be a bit more intricate and we can provide a lot more input on those projects,” he says. Mainzeal aims to be its clients’ construction business partner, adding value to this integrated project team approach to the delivery of clients’ projects. With this support Mainzeal is achieving its purpose of ‘building certainty’ for its clients, ensuring the project metrics of cost, time, quality and function, upon which its clients’ business case metrics are based, are being achieved. This in turn helps Mainzeal to continuously improve its competitive advantage and secure a diversified portfolio of projects across the country. Clients have the advantage of dealing with a major national company, while also benefiting from Mainzeal’s management practice of being directly involved with every project in order to develop a personal relationship with each client. Mainzeal follows an integrated delivery model that is driven by the client’s needs from start to finish. This approach brings together the best team for the job — across all industry

codes — and provides enormous spin-offs, including sustainable design, buildings that fit the client’s needs, proven cost savings, and certainty of outcome for both the client and stakeholders.

Reputation for success Mainzeal has established a reputation for the delivery of high-quality construction, infrastructure and refurbishment projects.

involvement in the construction market both before and after the Canterbury earthquake on September 4 last year.

coming through, with the first projects due to start in the next month or so.”

“We had a lot of work coming through before the earthquake and we’ve since been awarded the insurance work with Vero.

Mainzeal Level 1, 57 Princess Street Addington, Christchurch T (03) 341 2191 F (03) 341 2195 mzchch@mainzeal.com — Advertising Feature www.mainzeal.co.nz

“We’re employing staff to go and undertake the project management of that work and there’s a reasonable amount of insurance work

It provides experienced project teams to deliver projects with an emphasis on testing, commissioning and handing over leak-free and defect-free projects. Its staff are committed solution providers with a wide range of skills and expertise in all aspects of construction. They are well supported by extensive processes and procedures that meet international best practice and ensure compliance with specified requirements.

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www.canterburytoday.co.nz March/April 2011 | 57

Property and Construction | Cardno

Inside infrastructure Land development and infrastructure company Cardno offers a complete engineering design consultancy service to local authorities and customers throughout the South Island with the company aiming for growth to provide a wider range of skills to the local market. Cardno is an international company formed in Australia in 1945. It now has offices throughout the world located in the United Kingdom, Europe, America, Africa, the Middle East, and the Pacific. Cardno employs more than 60 people in New Zealand, with branches located in Christchurch, Hawke’s Bay, Taupo, Wairarapa and Wellington. The origins of the New Zealand company date back more than 100 years. Cardno is an international, integrated professional services provider locally delivering the specialist advice necessary to create or improve the physical and social infrastructure that underpins communities around the world. With expertise in the full range of disciplines, Cardno is a valued resource for federal, state and local governments as well as private clients in the construction, environment, transportation, property development, water resources, telecommunications, waste, international aid, marine and coastal, agriculture, manufacturing and mining fields.

Cardno is an experienced land development and infrastructure company. Projects have included work at Kingfisher Point on Banks Peninsula (right).

Partnering with private clients, sovereign governments and communities to create appropriate and sustainable solutions to local issues, Cardno’s international development assistance includes community development, health and HIV/AIDS and reconstruction and rehabilitation. Additionally, Cardno provides software to engineering businesses via its water engineering software suite XP Software and stormwater drainage design software through Micro Drainage.

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Christchurch manager Richard Graham says the 13 staff based in Christchurch are primarily focused on land development projects and local authority infrastructure engineering. “We employ highly skilled land surveyors, civil engineers, and land planners and have access to landscape architects in the Wellington office,” Graham says.

roads, drainage, sewer and water reticulation to the development of planned communities Cardno is a recognised leader in providing engineering services to the urban development incorporating enhanced streetscapes, designated commercial areas, large sector and the community. recreational facilities including parklands and The Cardno team has established a reputation water features, with the aim of producing a for providing engineering solutions through better quality of life. creativity, results-orientated innovation, Cardno’s in-house experts can assist financial strength, business integrity and the with feasibility studies, resource consent continuing development of employees’ skills. applications, detailed design, construction The company recognises that urban supervision and project management. The development has progressed from providing multi-disciplinary structure provides an

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integrated and balanced approached to solutions, ensuring a seamless transition through each phase of a project.

New landscape design service Graham says while the focus within New Zealand hasn’t changed over the years, the company has recently added landscape architecture to its portfolio. “It was a natural extension into that area and is something that’s become increasingly necessary,” he says.

• Site works & earthmoving • Bridge construction & repair • Drainage • Roading • Subdivision • Demolition Pleased to be involved with Cardno for over 15 years.

Property and Construction | Cardno

Cardno provides engineering solutions through creativity, results-orientated innovation, financial strength, business integrity and employees’ skills development. Cardno in Christchurch is primarily focused on land development projects and local authority infrastructure engineering.

Cardno has employed qualified landscape architects to carry out a range of services, including site and urban design, conceptual and detailed design, contract documentation and administration, landscape maintenance guidance and environmental management. The company recognises that built and natural environments should be considered in balance. Staff work closely with their clients to achieve a solution that meets all stakeholder needs. These landscape design resolutions allow Cardno to develop a clear framework considering a site’s character, existing built and natural environment, amenity, access and mobility, and costs and maintenance. The company also provides a guiding charter for environmental management and sustainability.

Extensive portfolio Cardno Limited is involved in many significant land development projects throughout the South Island. Christchurch manager Richard Graham says the South Island branch is currently working on a 300-lot subdivision at Yaldhurst, named Noble Village. “We’ve obtained the subdivision consent and undertaken the engineering design, and we’re currently supervising the construction. We will also complete the land transfer survey work for the project,” he says.

“We have subdivisions in Wellington, in areas such as Whitby, which we’ve been working on for 30-35 years so we have proven our ability to achieve the results required by the client and develop enduring relationships.” Other projects being carried out by Cardno include the Beechwater subdivision at Lake Brunner on the West Coast, which the company has been working on for the past six or seven years. “They’ve staged that subdivision so we’ve been involved with that client for a reasonable length of time on this project along with several others they are completing on the West Coast,” Graham says. In addition to its land development projects Cardno is also involved with the planning and design of retail and commercial developments, plus the provision of survey services on building and infrastructure construction projects. High-profile construction projects that Cardno have provided survey set out services for include Westpac Stadium and Te Papa Museum in Wellington. A significant advantage of working with Cardno is the large amount of resources each office has available to it, through the New Zealand and international offices.

“Just because we’re sitting in Christchurch doesn’t mean we’re just working on Christchurch projects. We also work on projects that our other offices are leading where our skill set provides benefits and similarly they assist us,” Graham says. “We’re doing quite a bit of work for other Cardno offices around the Pacific and we’ve had a couple of surveyors in Sydney for the past few months.” Cardno employs a leading stormwater modelling engineer in Christchurch, who lists Cardno’s Brisbane office as his leading client, continually leading projects across Queensland from the Christchurch office. The exposure to the larger scale of projects in Australia has significant benefits for development of Cardno’s New Zealand staff, who provide increased expertise to New Zealand projects. “Within the wider Cardno Group we’ve got such a large skill base across many different disciplines, which means we can call on a range of people to help us when needed to address a particular project’s need. Even within our New Zealand operation one of our advantages in Christchurch is due to our strong base in Wellington, where we have a lot of experience in hillside developments, which

“Our involvement in the engineering design and supervision for the project includes all of the roading and drainage, the water supply services and earthworks.” Another project, which is still in the planning stages, is at the corner of Johns Road and Main North Road in Belfast, Christchurch. “There’s a 1500-lot subdivision planned for that site and we’re working with the majority land owner at the moment,” Graham says. “It’s still going through the planning process but we are looking forward to also being involved in the engineering design and surveying once the planning process is approved. With the Belfast subdivision there’s probably 10-15 years’ work in that for us.

many Christchurch companies lack because they’re not exposed to it as much as our staff are,” Graham says While New Zealand’s economic recession has been difficult for Cardno, Graham says business began picking up midway through 2010. “The last six months have been pretty positive and things are starting to turn around and we’re starting to grow again,” he says. “We’ve now got a really good team and we have a really good base from which to grow to suit our clients’ needs.” Cardno PO Box 13-212 Christchurch 8141 T (03) 366 5428 F (03) 379 5227 www.cardno.co.nz

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sales@fieldworksupplies.com www.canterburytoday.co.nz March/April 2011 | 59

Goods and Services | Blackwoods Paykels and Protector Safety

A new home for joined forces The relocation of Blackwoods Paykels and Protector Safety to large new premises in Christchurch is offering enormous benefits to customers by offering a “one-stop” shop for all engineering and safety supplies. Successful merger Blackwoods Paykels and Protector Safety provide a range of services and products that complement each other, covering the areas of industrial engineering and safety products.

The two companies operated independently until 18 months ago, when parent company Wesfarmers Industrial and Safety NZ Limited decided to merge them in order to provide a better service to their customers by operating from a joint location offering customers the total range of products from both businesses. Blackwoods Paykels offers customers unparalleled experience in industrial and engineering supply, with a history dating back more than 125 years. The Blackwoods Paykels range includes hoses and fittings, welding, tools, abrasives, power transmissions and conveyor products.

Protector Safety has been at the forefront of workplace safety in New Zealand for more than 40 years. Its wide range of products

includes protective clothing, eye and hearing protection, respiratory protection, safety signs, first aid and height safety. South Island regional manager Pat Mayes says the merger of the two companies was a big success. “From a customer perspective, it was done to try and bring safety and engineering supplies to one site, to make it a one-stop shop,” he says. “Most of our customers are industrial and they have a need for safety products. It was perceived that rather than deal with one company and then another, it would be better to combine them. We also now have only one management infrastructure, so we saw it as a better offering in this economy.” Blackwoods Paykels and Protector Safety operate branches throughout New Zealand. In the South Island they have branches in Nelson, Blenheim, Christchurch, Timaru, Dunedin, Queenstown and Invercargill, with 28 staff being employed in the Christchurch branch.

( safety + value + quality ) experience = fabricell

60 | March/April 2011 www.canterburytoday.co.nz

Goods and Services | Blackwoods Paykels and Protector Safety “We have people who do conveyor servicing as we can manufacture conveyor belts on site and install them,” he says. “We have transmission, hose and flow control specialists as there are a lot of projects where customers require this type of specialist expertise. These specialists understand it all and offer back up and customer support throughout the South Island.”

the competitive advantage that they need to prosper.” Blackwoods Paykels and Protector Safety also have a fun side, so as well as providing a great customer experience they are also very proud to be the major sponsor of John McIntyre Racing in the New Zealand V8 series.

McIntyre is a two time NZV8 championship winner and epitomises all that Blackwoods Mayes says one of the strengths of Blackwoods Paykels and Protector Safety strive for in Paykels and Protector Safety is the financial aiming for excellence in everything they do. strength of their parent company, Wesfarmers Industrial and Safety NZ Limited. Blackwoods Paykels and Protector Safety “We have the buying power of a major Corner of Curletts and Lunns Roads corporate so that we can pass on savings to Christchurch our customers making doing business much T (03) 348 8305 easier in these difficult financial times. F (03) 348 9453 “Our ability to offer competitive pricing and www.blackwoodsprotector.co.nz our own home brands gives our customers — Advertising Feature

Large new premises The newly merged company moved from its separate premises to a new purpose-built site on the corner of Curletts and Lunns Roads in Christchurch in April last year. Mayes says the merged site is working out extremely well. “The new site has given us about a 30 percent increase in our over-the-counter customer sales, as more people are seeing us and coming in to make a purchase.

Blackwoods Paykels and Protector Safety are gradually moving all their separate branches onto individual sites, with the Timaru sites due to combine in a new building within the next few months.

Extensive product and service offering Blackwoods Paykels and Protector Safety stock more than 8000 products in their Christchurch branch, which Mayes says is the largest range of safety and engineering supplies in the country. “Our customers look to us for solutions to their engineering and safety needs and we are constantly up skilling our staff so that our customers are getting the best possible service and support.”

“The two companies’ products are meshing well together. Engineering companies need to have safety products like overalls, boots and safety glasses. For customers to be able to deal The branch also employs specialists to back up with us as one company and use one account its engineering capabilities. makes it easier for everyone.”

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See this footwear at Protector Safety or contact John Bull Customer Services on (09) 813-1730 www.canterburytoday.co.nz March/April 2011 | 61

Goods and Services | 0800 We Paint

Colouring your world 0800 We Paint is a specialist Canterbury-based company offering an extensive paint and coating service, while working hard to stay at the forefront of the industry through the development of innovative new products. The company provides quality workmanship on all types of painting, from domestic house painting to commercial and industrial projects. It was formed in 1986 by Paul O’Donnell, who today employs 16 qualified and experienced staff from its base at Tuahiwi, near Kaiapoi. O’Donnell has grown the business by offering a diverse range of services, but says his main focus is on commercial and high-end residential work.

“… quality is a big thing… another important aspect is our ability to connect with the client…”

Above: One of Little Akaloa’s original homesteads, which was painted in 2010 by 0800 We Paint. Right: The historic 1840s Grubb Cottage, in Lyttleton, painted by 0800 We Paint in 2010. Latest reports, following the February 22 earthquake, are that Grubb Cottage has survived untouched.

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finishes, gib stopping and restoration work. The past six months have seen 0800 We Paint diversify into its own signwriting and vinyl signage work.

0800 We Paint’s domestic services include wallpapering, colour effects, exterior surfaces, roofs, repairs and waterproofing, plasterwork, interior redecorating and gib stopping.

0800We Paint’s commercial/industrial services include: heavy duty epoxies and urethanes for all types of steel work, steward sumps, tunnels, tanks, silos, milking platforms, signal and transmission towers, cranes and factory floors.

The company offers up to a 10-year warranty with all membrane waterproofing coating, which is transferred to new owners.

“We offer full concrete grinding, surfacing and sandblasting services, along with carpentry, electrical, plumbing and glazing services.

‘I was really impressed with the way they went the extra mile to get the finish we were after.’ Malcolm, Milk Contemporary Baby Store, Ferrymead

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“We’ve always felt that the only way to progress in business is to have a wide range of services available to the client, some of which Paul O’Donnell are not painting, but allied to the trade,” he 0800 We Paint says. “We do everything from lighthouses and bridges through to domestic houses, which has given us a good range and taken us through the recession. We’ve never had to put staff off during the recession or over the winter off-season.” “0800 We Paint can project manage if required.” 0800 We Paint offers a wide range of exterior

Commercial Services

The company is an expert applicator of flexible waterproofing membrane for the modern plaster finish and mono-style home that has hairline cracks and movement fractures, and offers up to a 10-year warranty with membrane coatings.

Industrial Services

Residential and Commercial Industrial Painting & Decorating Fire Proof Coatings (Intumescent) • Floor Polishing & Coatings • Lead Paint Removal Zolatone (Hardwearing water borne low VOC multifleck wall coating) • XYPEX Concrete Waterproofing Additives • Crack Repairs and Slab Kuniseal Joins

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0800 We Paint completed the exterior repaint of the Rutherford Hotel in 2008

New coating development

The company has also recently developed a specialist fire-resistant coating in conjunction with Phoenix CAP Coatings.

The gib coating is already being used, with 0800 We Paint having recently applied it to the assembly hall walls at Russley School. Another new product in use by 0800 We Paint is an American coating called Peel Bond, which is being used on old lead-based coatings on weatherboards. O’Donnell says it is a tough coating which completely seals the weatherboard, providing a long-lasting exterior.

Focus on quality

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0800 We Paint is a member of Master Painters New Zealand, of which O’Donnell was the national president and is Master Painters NZ Canterbury branch chairman. “We’re a progressive company,” O’Donnell says. “Things are going particularly well and we’re looking forward to a very good year this year.” 0800 We Paint 229 Tuahiwi Road RD1 Kaiapoi 7691 T 0800 We Paint (03) 313 5969 F (03) 313 5955 info@0800wepaint.co.nz www.wepaint.co.nz — Advertising Feature

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O’Donnell says the new coating is for ordinary gib walls in houses, schools and offices. “It will give up to a 60-minute fire rating on the walls. It’s a clear coating that goes on and can be painted over with any paint,” he says. “We do fire-resistant coatings on industrial steel but this is a new step for domestic work. It’s a specialist coating that combats the need to use sprinklers in domestic houses.”

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59 Orbell Street, Sydenham | Ph 962 0037 | FREEPHONE 0800 99 99 76 www.canterburytoday.co.nz March/April 2011 | 63

Have you ever asked yourself... Is there more cancer around these days? Why are there more pregnancy issues, infertility, or miscarriages? Why do more kids have ADHD now? Is male sexual dysfunction more prevalent now? What damage are we doing to our planet by using plastic? What’s causing the early onset of female puberty? Read on and you may find the answers... What is BPA (Bisphenol A)? BPA is widely used to make polycarbonate plastics such as those in baby bottles, water bottles and compact disc cases and is an ingredient in the resins used to line food cans. The chemical has been shown to leach into food or water. To see a complete definition of BPA, please go to www. safebottles.co.nz. The following is a direct quote from Food Standards Australia New Zealand (FSANZ). As you will see they acknowledge that BPA and other chemicals do leach into food and liquid. However, they also say that it’s not proven to be harmful and doesn’t cause cancer. “In some circumstances, chemicals in food packaging can migrate into the food product and vice versa, depending on the nature of the packaging and the food contained within.” Food Standards Australia New Zealand “the most toxic chemical known to man.” Dr Frederick Vom Saal

The facts on BPA The following are quotes relating to BPA and chemicals found in plastic water bottles. To see the full quote and source, please visit our website, www.safebottles.co.nz In men the oestrogen mimicking effects of BPA have been known to block some of the more important effects that testosterone has on sexual functioning. Those who were exposed to BPA were four times more likely than those who were not exposed to report some sort of sexual dysfunction. Associate Professor of Department of Reproductive Sciences - Yale

But even though PETE (used in many plastic bottles) doesn’t contain BPA (as seen on 60 Minutes 9/6/2010), it does contain other chemicals called phthalates - which are also believed to be endocrine disruptors. Mindfood.com Like BPA, these chemicals leach into the water more quickly when the plastic is heated, so don’t leave these water bottles in a hot car or out in the sun. A potentially deadly toxin is being absorbed into bottled mineral

water from their plastic containers. And the longer the water is stored, the levels of poison increase, research reveals.

There are enough warning signs to show the need to act sooner rather than later. There are growing concerns about bottled water in particular in plastic bottles. The safest option is stainless steel. Breastchek.co.nz

Jo Knowsley

Our findings suggest that exposure to low-dose BPA may have widespread effects on brain structure and function. The Food and Drug Administration (FDA) continues to classify BPA as safe, basing its ruling only on the findings of two industry-funded studies. There are over 200 independent scientists, not in conflict financially with this chemical (BPA), saying we find it relating to obesity, prostate cancer, breast cancer, diabetes, brain disorders such as attention deficit hyperactivity disorder, liver disease, ovarian disease, disease of the uterus, low sperm count for men and the list goes on. David Gutierrez Natural News After years of insisting Bisphenol-A (BPA) posed no threat to the health of babies, six larger manufacturers of baby bottles have announced they will stop shipping new baby bottles made with the chemical. Mike Adams, Natural News A 2007 review of 700 studies involving BPA, published in the journal Reproductive Toxicology, found that infants and foetuses were the most vulnerable to adverse effects from this toxic substance. C W Randolph, MD The researchers indicated that such damage is a possible predictor of reproductive diseases in women, including fibroids, endometriosis, cystic ovaries and cancers. Earlier studies linked low dose BPA to female reproductive-tract disorders, as well as early-stage prostate and breast cancer and decreased sperm counts in animals. Andreas Moritz In 2004, one researcher counted up all of the studies done to date on just BPA. Of 104 studies done by independent researchers, 94 found adverse effects. Donna Jackson Nakazawa

The latest study showed that women with a history of miscarriages were found to have higher levels of BPA in their bodies. The women who had miscarriages were found to have BPA levels on average about three times higher than women who had successfully given birth. David Steinman

The National Toxicology Program of the National Institutes of Health concluded that there is “some concern” that BPA may cause problems in foetuses, babies and children, including breast or prostate cancer early onset of female puberty, attention deficit disorder and other problems of the reproductive and neurological systems. David Gutierrez Bisphenol A is such a dangerous chemical that I have no doubt it will one day be banned from all food and beverage products. Frederick vom Saal The following are countries which have taken action against BPA - Canada, Denmark, Belgium and France - so far. Those with the most BPA in their urine had nearly three times the risk of heart disease more than twice the risk of diabetes, as well as signs of liver damage. Unfortunately, the levels of BPA that were associated with disease are within the EPA’s industry-friendly levels of safety.” Byron Richards The following research is by world expert Dr William Shotyk - who has vowed never to drink bottled water again - “I don’t want to shock people but here’s what I know: Antimony is being continuously released into bottled drinking water. The water in PET bottles is contaminated”. Antimony finds its way into water by ‘leaching’ from the plastic in the same way that water absorbs flavour from a tea bag. Jo Knowsley If you have a baby that you are formula feeding, you are likely to be exposing your child to BPA through the formula itself, which is almost assuredly packaged in a BPA-lined can. Aaron Turpen In most countries, BPA is legal in food storage including baby bottles, containers and so forth. Very few companies are using BPA-free containers for anything. Aaron Turpen To see each of the quotes in full and the source please go to www.safebottles.co.nz

Call 0800 777 444, text SAFE to 244 or go to our website www.safebottles.co.nz to order your SafeBottle today P.S. There’s an iron-clad, lifetime money-back guarantee on all bottles.

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The effects of plastic on the environment are already well documented...but what about the effects of plastic on our bodies? Research is showing that under special circumstances, certain chemicals from plastic bottles and containers are able to leach into the water (or food) held within. One such culprit is a toxic chemical known as Bisphenol A (BPA), a chemical with estrogen mimicking effects that is linked to obesity, diabetes, breast cancer and hyperactivity. Another two common toxic chemicals present in plastic bottles are antimony and phthalates. Make a change for the better. Buy stainless steel BPA-free SafeBottles and reduce the impact of plastic on the environment and our bodies.

For more information and to see the full range of SafeBottles, please visit www.safebottles.co.nz or call our friendly team on 0800 777 444 or text SAFE to 244.

www.canterburytoday.co.nzâ&#x20AC;&#x192;â&#x20AC;&#x192; March/April 2011 | 65

Do you have a fussy dog? All theNatural Goodness your pet deserves

in the palm of your hand Add to Dry Food for a Wholesome Meal Experience!

Imagine having dry, meat-flavoured cookies for dinner every day. While our pets may never have complained, it is only logical to think that having too much of the same thing ruins the joy a meal should bring.

FAQs 1.

Won’t feeding a Topper with normal food cause my pet to put on weight since he is eating more than his usual? Canino Toppers help provide a more satisfying meal for your dog, and encourages your dog to finish up the kibble. Canino Toppers is an all-natural topper made only with fresh, wholesome ingredients. It provides nutrients in the best form available, with high digestibility. If you have been feeding your pet a dry diet exclusively, we encourage you to transition your pet by decreasing the amount of kibble slowly. Canino Toppers should make up an approximate 10% of the entire meal.

If I’m feeding lamb and rice kibble, can I still mix it with Beef and Potato topper?

Canino Toppers is all about providing a healthy variety to nutrition. Containing only fresh, whole ingredients of the best quality, our products strive to turn each mealtime into an event worth looking forward to. With bite-sized morsels of human grade real meat and vegetables, Canino Toppers can be mixed into your dog’s kibbles for a different texture and taste whenever you think your furry best friend deserves a better meal. Believing that the best way to ensure our dogs gets the best nutrients is from consuming an assortment of proteins, Canino Toppers can be fed by rotating between the meat, poultry and fish varieties. This means your dogs receive everything they need for a pleasurable and healthy meal experience.

We think it’s really wonderful that you are able to be your dog’s veryown chef, but unfortunately, not every one can afford the time. What’s great about Canino Toppers is that we use the same natural and fresh ingredients, cooked perfectly, and served straight from the can. It is hassle-free, and can provide an extra source of protein on top of the original diet. It is convenient, economical, and adds variety to life!

There can never be too much of a good thing; treat your best friend to a hearty serving of prized Mackerel and Lobster. Turn that boring meal into a fancy occasion with DEEP SEA TREASURES, because every day should be a special day.

The connoisseurs love Canino’s freshly caught Tuna from the ocean, which is why they prefer eating it on its own. Simmered in simple gravy, BIG COAST TUNA is a wonderful addition to an everyday meal.

It’s difficult not to love a healthy and tasty meal of Tuna and Chicken, especially when they are freshly farmed and quaranteed of good quality. FISH AND FOWL is low-fat and nutritious perfect as a daily topper for your dog’s dry diet.

Give your dog something to howl about - a deeply satisfying TUNA AND BEEF JUMBO. The firmness of the choice cuts add extra bite to a simple dish. Mixed with kibble, this topper is a hot favorite.

should I switch to using a 3. Why topper instead of feeding an occasional canned food?

Unless your dog is allergic to a certain type of protein, Canino Toppers complement all dry diets. Providing your dog with different types of proteins in a single meal ensures that your dog receives nutrients in different forms, which is a good thing. Apart from being extremely convenient, Canino Toppers are created to give you and your dog more variety in life so each mealtime is worth looking forward to. I cook my dog’s meals myself at home, why should I still feed Canino Toppers?

Sometimes, a Shrimp cocktail just isn’t enough. Pile the succulent OCEAN ENSEMBLE on top of his usual dry food and watch your doggie smacks his lips with appreciation. Bon Appetite!

Most canned foods are designed to be complete meals, with added vitamins and minerals. In our efforts to keep nutrition simple and natural, you’ll find that “what you see is what you get” with Canino Toppers, which means there are no by-products or unnecessary vitamins. Our raw ingredients come in fresh every day, with no preliminary processing. That’s because we believe in feeding our pets the best, naturally.

Puppies have different nutrient needs from the adults; can I feed them Canino? Unlike complete meals, Canino Toppers act as a topping to make your dog’s meals more satisfying. Imagine the usual dry diet as a plain pizza and Canino Toppers as your ‘pepperoni’. A good quality kibble will properly nourish your puppy for its life stage, while Canino Toppers provides the fresh proteins that will make your dog a happy healthy one.

Perfect for staving off that meat craving, HOMESTYLE GOULASH is deliciously flavourful. Quality cuts of Beef combined with bite-sized Sweet Potatoes ensure your dog has a growlingly good time at dinner.

Ditch the “Chicken or Beef” dilemma and have them both! Pair the versatile Chicken chunks with the robust taste of gently cooked Beef for a delightful combo. ROOS AND MOOS always hits the spot.

For the delicate palate, this all-vegetable topper is light and chock-full of vitamins. With the colourful salad steamed and then simmered in gravy, GARDEN FIESTA can be used on its own or served with your dog’s usual dry or wet diet.

Nothing beats the wholesome taste of tender Chicken, accompanied with soft-stewed Carrots and a thick, delicious gravy. CHICKEN STEW POT PIE is like a doggie cuddle on a cold day - heartwarming and comforting.

$39.95 + free delivery incl gst | Box of 24 Servings For more detailed information call on 0800 101 729 level 3, 818 Colombo St, PO Box 1879, Christchurch. Fax 03 961 5112 - Email: info@canidae.co.nz - Web: www.canidae.co.nz 66 | March/April 2011 www.canterburytoday.co.nz

116 Branston Street Hornby, Christchurch Ph: 03 358 4466 Fax: 03 349 0406 Mob: 021 909 606

Liquefaction clearing Excavation work big & small Concrete breaking and removal Demolition Landscaping All jobs include dumping Quote within 24 hours of first contact and job completed within one week of acceptance guArAntEED DiggersNZ is a proud locally-owned company committed to helping Canterbury people through this very tough time Call Ryan on 021 909 606 or Hamish on 027 566 9698 for a free onsite quotation and site inspection

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After a shattering second earthquake and liquefaction from one end of our property to the other, we were fortunate to engage the services of DIGGERSNZ. They came in with all the machinery for the job and got the job done with a committed friendly team and at completion cleaned up to leave things as tidy as could be expected. I would recommend this business to other homeowners who, like us, needed a competent team in a crisis. We admired the fact that this committed team of workers were going through similar issues with their own houses, yet could still give the job 100%.

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What you put in your pet’s bowl can affect their life now – and in the future

Mention t advert this his & receive 3 month 0% of first purch f your ase

PLU

S Call us for a free samp le and inform ation on Canidae & Felidae

Once again voted one of the best pet foods in the world – The Whole Dogfood Journal.

What you feed your pet directly affects how long they live and the quality of their life 11 Reasons why you should feed your pet Canidae all natural pet food 1.

Excellent palatability – “cats and dogs love it”.

Excellent for dogs with allergies or problem skin.

All natural ingredients (chicken, rice, lamb).

Low stool volume (low odour too).

All naturally preserved (Vitamins E & C).

Superior digestibility (natural digestive enzymes).

Premium quality proteins for increased energy.

Natural herbs for savoury & medicinal purposes.

Premium oils & fat for a healthy, shiny skin & coat (with balanced Omega-3 & Omega-6 fatty acids).

Testimonials

CANIDAE All Life Stages

CANIDAE Chicken & Rice

CANIDAE Lamb & Rice

CANIDAE Platinum

CANIDAE Grain Free All Life Stages

CANIDAE Grain Free Salmon

10. CANIDAE is cost-effective (feed 1 cup for 11 kg of body weight). 11. 100% money back guaranteed.

To see hundreds of testimonials in full go to our website

“It has been almost a year since I switched and Chynna is doing great” After the recall scare, I decided to switch dog food for then 11 year old terrier mix dog, Chynna. The food she was on was not one of the recall but she has been having bladder infections her entire life, and was overweight despite giving her a food for overweight dogs. After reading about all the stuff that was in other dog foods and all the great reviews for Canidae, I decided to let her try it. It has been almost a year since I switched and Chynna is doing great. She has lost close to five pounds, has a lot of

energy and no bladder infections. I adopted another dog six months ago and immediately threw away the food the pound gave and started her on the Canidae All Life Stages dry food formula. Canidae is more expensive than other food, but the money that I saved in medicine for bladder infections and vet visits more than make up for it. One thing to be thankful for with the food recall, it made me more aware about the nutrition of my dogs. Linda, Houston

“Thank you for making a great pet food” I just wanted to say that I recently switched my two dogs to Canidae All Life Stages and it is wonderful. They are both doing great on it and their coats have never looked better. If I can budget it in I plan to switch our two cats to Felidae

when the bag of food we currently have runs out. I’m sure they will do equally as well on it. Thank you for making a great pet food and saving me, I’m sure, hundreds in future vet bills.

How to order All orders are couriered to your door FREE. If you place your order by 2.00pm most orders are received within 48 hours, unless it’s a rural delivery.

Simply go to our website www.canidae.co.nz or call us toll free on 0800 101 729 and ask for a FREE sample and information pack, or place your order today.

CANIDAE Snap Biscuits CANIDAE Snap Biscuits FELIDAE Original Lamb & Rice Cat & Kitten

Mention this advert this month & receive 30% off your first purchase. PLUS Call us for a free sample and information on Canidae & Felidae

We Offer A No Questions Asked Money Back Guarantee

For more detailed information call on 0800 101 729 Level 3, 818 Colombo St, PO Box 1879, Christchurch. Fax: 03 961 5112 - Email: info@canidae.co.nz - Web: www.canidae.co.nz