Central Today 70

Issue 70 | December 2012/January 2013

Food

for thought

Why the lifetime’s work of Dr John Baker on his no-tillage system,means he might be a household name in the making

Staring down the barrel Getting ready for a crude awakening

Zero tolerance When it comes to climate change ‘keep calm and carry on’ just doesn’t cut it

Recruitment v retention The hidden price of hiring

Going beyond customer satisfaction What you need to do to earn their loyalty

R R ds Thousanworth s of dollarr Rewards e of Read is issue! in th details age See p

4 for

News | Initiatives | Interviews | Personalities | Information | Success | Profiles | Finance | Property | Sustainability | Export | Transport | Retail | Solutions | ISSN 1174-9520

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Experience you can call on The Waikato has always been home to Hawkins Construction and, while the company now boasts a nationwide presence, its commitment to the central region hasn’t wavered.

Established in 1946, Hawkins continues to be involved with many of the region’s most significant construction projects.

One key project is the Meade Clinical Centre for the Waikato DHB. The $130 million project began in February 2010 and is expected to be completed in early 2014. The most significant part of Waikato Hospital’s building programme, the Meade Clinical Centre will be the biggest hospital project ever seen in Waikato and Bay of Plenty. Hawkins is also undertaking the $25 million Older Persons and Rehabilitation services building for the hospital.

Work has begun on Citygate, a striking five-storey triangular glass and concrete office and retail building, set on a corner site in the Hamilton city centre. The company has just secured a Les Mills project in Hamilton’s Victoria Street and one for the Engineering division at the University of Waikato. Hawkins is

building the new Tauranga Police station along with some minor works for Hamilton’s SkyCity Casino which have also recently been carried out.

“This was the first time Hawkins has had three tower cranes in the skyline of Hamilton city for quite some time,” Central Region Manager Terry Buchan says.

“We cover the Central Region from Pukekohe down to Palmerston North and from the east coast to the west coast.”

It’s a competitive industry, but Hawkins has developed a strong reputation for high quality builds. An established business with more than six decades of building pedigree, Hawkins stands out as New Zealand’s largest privately owned construction company. The business has evolved to become a diversified enterprise providing development and construction services across a broad range of sectors within the commercial building and property market. “It’s a very competitive industry; we are often up against seven other companies at tender time.

We have to think harder and smarter when it comes to securing contracts.

It’s important we identify why people select us over others and focus on that.”

McConnell Property Development Manager Aidan Donnelly credits the company’s experience as the key point of difference. “We have benefited enormously from Hawkins’ design management and buildability experience. It is one thing to read the promo blurb that says you save dollars by getting the builder in early; but the reality is, that in doing this we have been able to refine certain areas of design and construction sequencing which has allowed us to enhance the value and programme. And on top of

this Hawkins has pulled out all the stops to mobilise equipment and resources ahead of time,” he says.

Local contribution “We’ve been based in the central North Island for more than 60 years,” Terry explains.

“We haven’t lost sight of where we are from. We see the Waikato, Bay of Plenty and Auckland as the golden triangle.

We want to use the collective power of the area to market new business and we want to work with clients and consultants on a strategy of planning and consulting nationally, but acting locally.”

On a local level Hawkins employs 80 staff and generates an income of more than $60 million which stays within the local community, making the company a significant contributor to both the Waikato and the Bay of Plenty.

“In the current market it is difficult to predict any stability and it has been that way since the global financial crisis of 2009. But we are very optimistic that renewed interest in the industry will begin to feed down into increased building activity nationwide.

“We are a truly national company with many of our projects featuring prominently in the New Zealand urban and rural landscape.”

Hawkins Construction North Island Ltd 10 Charlies Way Hamilton T (07) 843 6089 www.hawkinsconstruction.co.nz

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Issue 70 December 2012 / January 2013

Contents Viewpoints

Features

In Business

6 Business development

11 Property

31 Focus

Developing products to deliver value

Can house prices be controlled?

6 Management

12 Going beyond customer satisfaction

Lumberland, TECT Arena, Taranaki Engineering, Buy NZ Made, Sign Creations and JJ Niven Engineering

Why it pays to keep a close eye on the competition

You need to positively delight your customers if you want to earn their loyalty

7 Politics Central Today

Issue 70

13,493

Labour Party leader David Shearer on the need to be hiring, not firing

12 Tackling time management

7 Finance

How to manage your most precious resource – your time

What you need to know before investing in bonds

ABC circulation as at 30/09/12

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Contents Copyright 2012 by A-Mark Publishing (NZ) Ltd. All rights reserved. No article or advertisement may be reproduced without written permission.

ISSN 1174-9520 (Print) | ISSN 2230-4991 (Online)

Harrison’s Hiremaster Wanganui, Rotorua Florist, Greene Bros in Hamilton, power tool specialists the Hand Tool House and Printstock Products’ packaging success

Cloud technology and remote access raise new security issues for company data

9 Productivity

14 Small steps

Why your business won’t grow until you learn to delegate

Little things that make a big difference

58 Business Development

15 Personal branding for busy business leaders

Protect your prized assets with Waikato Sandblasting and the Manawatu Defence Hub’s regional economic injection

Dealing with difficult task masters

ADMINISTRATION

46 Goods & Services

Selling well online isn’t about sales skills – it’s about communicating

8 Working life

Di Barclay

Katare Coatings’ industrial cleaning options you can use

8 Online

GENERAL MANAGER OPERATIONS MANAGER

45 Solutions

13 Protecting yourself in the cloud

Gary Collins Rebecca Harris

in this issue...

9 Human resources

Although your online personal brand is becoming more important, it has also become harder to control

The cost of being at work in body, but not in mind

16 Cover story

53 Initiatives PAK’nSAVE Wanganui’s energy saving success and how Energy Hydraulics can help you with motion and control technologies

61 Agribusiness Innovation in action with Fairbrother Industries, how Herdflow’s rotary dairy shed offers huge benefits and growing goodness with McCain Foods Hastings

Just how many tricks does Sony’s latest smartphone, the Xperia P, have up its sleeve?

Dr John Baker has spent his lifetime creating a tool to help tackle the problem of how we can feed the world without ruining it in the process

10 Events diary

18 Xeroing in

This is where you find out what’s on near you

Rod drury, the digital doyen with a knack of making remarkable things happen

Award winning ways at the NZ Bakels Pie Awards, Viands Bakery, The Old Church Restaurant & Bar, Amora Lake Resort, Gourmet Foods, Makoura Lodge and the Mangapapa Petit Hotel

20 Staring down the barrel

77 Transport & Motoring

10 Technology

RR Reader rewards in this issue…

• Save $50 on bulk business card orders with Colourama on page 2 • Get a $10 business card credit with Sign Creations on page 41 • Save on that dream spa pool, and get free GREEN MACHINE safety checks with Greene Bros on page 49 • Get 15% off selected items with StrongHand Tools on page 50 • Makita’s bonus battery offer on page 51

68 Hospitality

The days of cheap oil are numbered, but the trillion dollar question is when, and what to do then?

Shoreland Holden and Isuzu, Wiseman Panelbeaters, Moller Johnson and Fruehauf NZ

22 Zero tolerance

85 Property & Construction

When it comes to climate change and the environment, the old stiff-upper-lip approach of ‘keep calm and carry on’ just doesn’t cut it

24 Recruitment v retention The hidden price of hiring

26 Lifestyles From finger bling, to designer bags and PCs packing some punch, to island life, retro lamps and espresso machines

JSR Refrigeration and Air Conditioning, Waiotahi Contractors, Emms Homes, Al Wood Joinery and JSM Builders

90 Export How rml Engineering’s new hawk robot is set to revolutionise New Zealand’s packaging and materials-handling industries

• Buy two SafeBottles and get a third free on page 78 • Get six bottles of free wine with Myjobspace.co.nz on page 81 • Grab a free sample of all-natural Canidae dog food on page 89

72

86

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Viewpoint | Business Development/Management

Developing products to deliver value

Keeping an eye on the competition Kevin Vincent is a director of business improvement consultants Vincent and Nugent Limited www.vincentnugent.co.nz

Jonathan Prince is the managing director of Motovated Design and Analysis. For further information visit www.motovated.co.nz

The design process is a tough thing to get right. Many companies would like to develop a new product but few really understand what it takes to develop a successful product, the right way to go about it or the real costs in behind it.

The result is often a project that, if you’re lucky, gets to market simply well over budget.

If you’re not lucky, gets to market very late. Or if you’re particularly unlucky - gets to market over budget, late and, low and behold, it doesn’t actually meet the customer’s need!

Sound familiar?

Interestingly enough, the scenario that gets targeted the most is the cost overruns as this is the easiest to measure and the most tangible. It is however, the least of a company’s worries in terms of return on investment.

It’s a tough market out there and your competitors are working just as hard to get their product to market and no doubt they see the same opportunities you do too. All products have a finite life in the market and in this day and age, that life span is only getting shorter.

If a product is late to market, it doesn’t extend the life of the product; it simply reduces the ability of that product to generate a return. And this impacts it in the most profitable years. Product adoption speed doesn’t necessarily change and neither does the product’s twilight. It’s the number of profitable years that get impacted.

When developing product, companies really need to focus on utilising a robust development process that: • Identifies the core product requirements early • Ensures the product targets the ‘latent’ or underlying need of the customer • Gets that product to market as quickly as possible.

This brings me to my next point of really understanding the latent, or unmet, customer need and developing your product to target that need to set it apart from the competition.

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Many companies are notorious for just jumping right into designing a product without the upfront market research and analysis that’s required to ensure their product will hit the mark.

We’ve all been there... someone high up in the company, rightly or wrongly, perceives a need.

Without any real market research, the ‘urgent’ project gets thrust in front of the engineering team. Everyone else puts their five cents in and the project morphs into an uncontrollable beast.

Budgets go out the window, estimated timeframes are long since passed, the engineers have their heads buried in their hands and management says ‘what a waste of money that was’.

If companies are to survive and prosper I’m a firm believer we must innovate to create ‘value added’ product that commands a premium and sets itself apart from the competition.

However, to do this without incurring unsustainable costs requires a well thought out and well executed process. Too often companies cut these simple corners only to find that it bears a huge cost.

If you’ve been struggling with your product development costs or are looking to start developing product and not sure how to take the first step, you can save yourself a lot of unnecessary heartache by setting up a robust development process before you go any further.

About the author: Jonathan has an impressive track-record in product design. His experience stems from working for some of the leading design companies in NZ, including Tait Radio Communications, Formway, Intercad and InFact. Jonathan is passionate about NZ innovation and has a strong focus on business development, process, and sustainable design.

The next Successful Product Development seminar Jonathan is running is with two other companies and in conjunction with New Zealand Trade and Exchange on September 13 in the NZ Trade and Enterprise boardroom at 139 Quay Street, from 5.30pm to 7.30pm. To register visit: seminars@motovated.co.nz

Moneyback Guarantee

Increased competition is a reality and driven by many factors, including the emergence of a global marketplace, the increased number of companies and new technology that makes it easier for them to enter new markets.

Competition is great. It drives you to continually improve. It drives the quest for and the development of establishing a sustainable competitive advantage which is achieved through differentiation and unique selling propositions.

You can ignore your competition and lose, copy them and be a follower, or lead them and become a winner. Winners are always more successful. Take an offensive position not a defensive one and devote time to continual improvement.

The process should start with a general assessment of its product positioning, how it compares with yours on price and quality and its relative market share. Secondly ascertain its strengths and weaknesses and likely next moves.

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Competitive advantages?

USP’s (unique selling points)?

Resources, assets, people?

Experience, knowledge, data?

Financial reserves, likely returns?

Innovative aspects?

Price, value, quality?

Accreditations etc?

Management?

Areas of Weakness Lack of competitive strength?

Reputation, presence and reach?

Own known vulnerabilities?

Timescales, deadlines and pressures?

Cashflow, start-up cash-drain?

Continuity, supply chain robustness?

Morale, commitment, leadership?

Accreditations, etc?

Management?

Areas for opportunity Market developments?

Competitor analysis will assist you to understand your competitive advantages and disadvantages relative to competitors.

It will give you a greater understanding of competitors’ past, present, and most importantly, future strategies. It will assist strategies to achieve competitive advantage in the future and it will help forecast the returns that may be made from future investments.

Industry or lifestyle trends?

The following questions should be considered:

Technology development and innovation?

Global influences?

New/niche markets?

Tactics: eg, surprise, major contracts?

Business and product development?

Partnerships, agencies, distribution?

Potential threats Legislative effects?

Environmental effects?

• What threats do they pose?

• What are the objectives of your competitors?

• What strategies are your competitors pursuing and how successful are these?

Competitor intentions - various?

Market demand?

New technologies, services, ideas?

• What are the strengths and weaknesses of your competitors?

• How are your competitors likely to respond to any changes to the way you do business?

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Competitors’ vulnerabilities?

Political effects?

• Who are your competitors?

Vital contracts and partners?

Loss of key staff?

Sustainable financial backing?

Economy - home, abroad?

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6 | December 2012/January 2013 www.centraltoday.co.nz

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Viewpoint | Finance/Politics

Are bonds a safe haven?

We need to be hiring, not firing David Shearer is the MP for Mt Albert and leader of the Labour Party

Alan Clarke is an authorised financial adviser with 24 years’ experience in the finance sector

With global economies and share markets remaining in a state of flux, investors have been increasingly turning to bonds for yield and/or as a safe haven.

During the past two years bonds have been far and away the most popular asset class, because bonds – good quality bonds - have been solid and steady.

A bond is a usually a loan to a government, an SOE, or a big, corporate, company. Bonds generally will be for a five year term, carry a fixed rate and have a rating. There are other bonds that reset the interest rate annually and some are perpetual and never mature.

Unless you know the bond market well, it is better to stick to five year bonds that pay a fixed rate and have a known maturity date.

Bonds can be bought when issued, or can be bought from other investors. Global bond markets are twice the size of global sharemarkets and millions of bonds are traded daily around the world.

But as always there are very good bonds, good bonds, average bonds, and junk bonds.

Ratings might be AAA, AA, A, BBB, BB or B, and anything higher than BBB is investment grade. Don’t go below BBB or buy unrated bonds unless you really know what you are doing!

As with all investments, bonds do not offer a ‘free ride’ - the higher the return, the higher the risk. If you want a ‘safe haven’, you must seek quality first and put yield second.

Interest rates are impossible to predict, and since you don’t want all your money maturing at the same time, a bond portfolio should have differing maturity dates; some maturing in 2012, some in 2013, some in 2014, some in 2015 and so on.

Bond prices can rise and fall and the pricing mechanism mainly depends on interest rates: If interest rates rise, the price will fall, If interest rates fall, the price will rise, This only matters if you want to sell before maturity.

Bonds in NZ are currently expensive (lowish returns) due to high demand and a lack of new issues. Hence an investment in a

$10,000 BNZ bank AA rated bond paying 8.675 percent and maturing in 2015 would cost about $11,000 today. This is a $1,000 premium you would not get back if held to maturity, although any such loss is tax deductible. The better option is new issues but very few are coming to the market.

What about global bonds?

The global economic infrastructure is in much better shape than it was in 2008.

When the GCC hit, many companies restructured and became as ‘lean & mean’ as they could, and many are very profitable.

In addition they have been very prudent and US companies are holding on to an estimated $2 trillion in cash reserves.

With many corporates in such good shape, investors and fund managers are already tilting their bond portfolios away from shaky governments to corporate bonds, which makes a lot of sense.

But how do you access these from little old NZ? Our favoured global bond fund is the DFA 5 Year Fixed Interest Trust which is spread across 80 to 90 AAA and AA rated global bonds, so has excellent diversification and is very low risk.

The fund is hedged into NZ dollars, so is unaffected by the exchange rate. The average return has been 7.5 percent pa since inception in 2004, and has been about 6.5 percent during the past year or so. Whilst it is known as the five year fixed interest trust, this only relates to the maximum duration of the investments they hold, and funds can be withdrawn at any time.

Bonds in summary If bonds appeal to you, buy a mix of NZ bonds and the DFA fixed interest funds. Take care in selecting a portfolio of bonds, as a properly designed portfolio will always be better than a portfolio put together in an ad hoc manner.

As always - diversify widely, on and offshore.

In 1881, a group of South Island farmers and businessmen established Summit Wool Spinners in Oamaru. For more than a century it forged a proud heritage of local skills and expertise in blending, spinning, yarn-making and exporting.

It grew into a high-tech international business; one of North Otago’s biggest employers. But in June this year, 50 jobs were lost at Summit Wool Spinners’ Oamaru plant.

That’s 50 households down an income.

This is happening too often. Seventy jobs were lost at Onehunga’s Norman Ellison Carpets in June. Seventy-one at Wiri engineering firm Flotech the same month.

Fifty-five were lost at Wellington’s Gould’s Fine Foods in July. Some of those staff had been loyal employees for more than 20 years.

There are lots of reasons why businesses falter or fail. But these weren’t fragile startups, or badly run. They were once very productive businesses.

The Government blames it on Europe. But our major trading partners, Australia and China, haven’t been in recession at all. In the last three years New Zealand’s GDP has grown just 0.4 percent a year. The other non-European OECD countries have grown twice as fast as that. And in the same period Australia’s GDP grew 2.8 percent per year.

We’re falling behind.

Meanwhile we’re losing 50,000 good people a year to Australia because our wages are so low.

I listened to a speech recently by Professor Göran Roos, a world leader in innovation and intellectual capital. His research shows that each job in manufacturing generates between two to five jobs in the rest of the economy.

Flip that on its head and – given the right conditions – a few clusters of vibrant startups could help turn the tide in New Zealand. That’s what Labour wants to facilitate, and we have a plan for how to achieve it.

His research also revealed the countries that have recovered best from the global financial crisis are all focused on high valueadded export-oriented manufacturing. By manufacturing, I mean ultra-modern, clean, green, high-tech, precise: biotech, nanotech, cognitive science and ICT. What this all adds up to is the need for change. We need to modernise our economy and get some dynamism back into our productive business and export sectors. We need more of our own capital: this means a universal savings scheme.

We need to fix the tax system so we promote growth in exports instead of penalising it: this means a capital gains tax, and investing in science and innovation R&D. Our private sector spend on R&D is one third of the OECD average. Growing this will mean new products and ideas to take to the rest of the world.

We need to take the hard decisions and steadily raise the retirement age to 67. It’s essential that we provide for older New Zealanders and are fair to younger New Zealanders.

The Government also blames it on the earthquakes. They were devastating, but economically the rebuild of Canterbury now presents a source of growth.

Labour is thrifty. We ran budget surpluses for nine years, leaving the incoming National government with among the lowest government debt in the world.

We have tried to shield ourselves from declining living standards by borrowing money and selling assets. Consequently, our overseas liabilities from personal borrowing are among the highest in the world.

A modern economy like this will put a higher value on innovation, talent, skills, education and training, because these will enable New Zealanders to take advantage of the job opportunities of a 21st century economy. So we’ll invest in skills and education all the way through from early childhood to post-doctoral.

The IMF says our currency is persistently overvalued – currently by about 15 percent.

Labour is totally committed to Reserve Bank independence, and to a low inflation target.

Then we’ll see innovative exporters like Summit Wool Spinners hiring, not firing.

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Viewpoint | Sales/Productivity

Don’t sell - communicate

Share the burden

Suzanne Carter is the business development manager for website design and development company Limelight Online Ltd. To find out more visit www.limelightonline.co.nz

As every business owner knows, an effective marketing strategy is key to promoting your services/ products in order to grow your customer base and your revenue.

Traditionally, marketing has taken the form of print and radio advertising, seminars, emails to mailing lists and tele-marketing.

This is called outbound marketing as you are pushing your products and services out to your target market.

Inbound marketing focuses on driving relevant traffic to your website, converting that traffic to leads and finally, turning those leads into sales. Relevant traffic is driven to your website through an effective content marketing strategy, social media and effective search engine optimisation techniques.

This form of marketing is built on the belief that if companies provide valuable content and information to buyers on a regular basis, buyers will ultimately reward those companies with their business and loyalty.

Inbound marketing strategies provide a stronger impact by using online channels and in most cases, for significantly less spend. One of the main inbound marketing strategies is content marketing.

Content marketing is the art of communicating with prospective and existing customers without selling. Instead of pitching or attempting to persuade someone to buy your product or hire your services, you’re delivering information that educates buyers and makes them more intelligent.

Instead of developing ads designed to interrupt customers, you’re looking to create targeted, useful and relevant content for your audience using a variety of mediums including (but by no means limited to): Blogs. Write an informative blog that addresses a particular hot topic. Guest blogging is also a good idea to get your business name and brand known. It also builds your brand trust and credibility.

Videos. Produce a short video explaining how to use one of your products or provide an answer to a problem consumers in your industry might be having.

Podcasts. A podcast is like a radio show but instead of being broadcast live it is recorded then distributed online e.g. via your website.

E-newsletters. Put together a mailing list of your customers and potential customers and send them monthly short but informative newsletters.

White papers. Publish a white paper on a particular topic that is impacting your industry.

Webinars. Webinars are essentially web based seminars, so either arrange one with guest speakers or be a guest speaker yourself.

It is recommended that you do your research first to find out which channels your target market is most actively engaged with.

Any content you produce must be of a high quality and relevant to your business services or products and to your customers’ needs. You may need to hire the services of a professional copywriter to help you with getting the quality, relevance and tone right.

Once produced, your great content needs to be distributed and shared. This is where social media comes in. Get people engaging you - talking about your content, sharing it with their friends and followers, commenting on it.

It also must not be understated that content marketing is a very effective way of generating traffic, links and referrals to your site. All this will help your website perform well in the search engines which again increase your chances of being found by people looking for what your business offers.

Inbound marketing can build brands, drive engagements and, ultimately, lead to vital conversions. For these reasons, no company — no matter how big or small — can afford to ignore its benefits.

However, it doesn’t happen overnight! As with any marketing strategy patience is most definitely a virtue.

So focus on building connections and relationships via social media, produce amazing content and make sure that you communicate it and distribute it effectively.

Robyn Pearce is a time management expert, helping people turn time challenges into high productivity. Visit www.gettingagrip.com

If you’ve got the desire to build a big business, if you see yourself as a budding entrepreneur, and you’ve never read ‘The E-myth’ by Michael Gerber, rush out and get it immediately.

One of the key points Gerber makes is that being self-employed is not the same as being a business owner. If you’re good at what you do and decide, based on that skill, to go into your own business, all you’ve done is buy yourself a job.

A business owner, on the other hand, isn’t wedded to the service or product that’s provided. They see themselves as separate from what the company does and if they’ve done their job well, the company can not only operate quite well without them, but is also an entity that can be sold.

Not sure what you can delegate? Don’t know if you can afford it? Try writing down a list of all the regular tasks you do in a week and estimate the amount of time spent on each activity.

Now, pretend you’re paying someone a wage appropriate to each task and put a dollar value beside each item, based on the ‘guestimated’ hours spent. For example, bookkeeping might be worth $35 per hour. If you’ve spent two hours this week doing the books you’d put $70 beside that one. If, on the other hand, you’ve done data entry, that may be worth $15 per hour. You’ve taken 30 minutes, so $7.50 goes in the column.

Now, ask yourself: “What is my hourly rate when I’m engaged in income-generating work? If I were able to free up some of these other tasks, would I be able to do more of my work, and if so, what income could I generate?”

If it’s higher than the value of the miscellany of tasks you’ve spent your days ploughing through, you’re doing the wrong work and you’re underpaying yourself. Find a parttimer or contractor until you can afford to pay more wages and keep your focus on your work.

Or if someone else could do the work far more efficiently than you, leaving you free

to focus on the work you’re best at – find them.

Every start-up business goes through this soul-searching. The need almost always comes before we have the money to pay for help, but if we don’t take that step we’ll never have the money to pay anyone, including ourselves!

Taking time As I talk to business people in all industries and at all levels it seems that interruptions are the single biggest issue.

We’ve come out of the dark ages where managers never communicated anything to their underlings, through the development of open communication and empowerment, to the point where many people feel they have to be available all day.

Open plan layouts compound the problem.

It’s easy to communicate with your team, problems can be shared rapidly, expensive floor space is saved and internal partitioning is relatively inexpensive. But they create another whole raft of problems, headed by interruptions. Open and free communication is great – but not that great! However, there are ways to minimise the down side.

How much more work would you get done if you had one uninterrupted hour a day? Does this sound good?

It’s easy to achieve. Create a company culture of Red Time. Translated, this means that everyone gets an hour a day when no one is allowed to interrupt. Colleagues take your calls, no interruptions are allowed from either internal or external sources, and you can concentrate on the ‘real’ work, or the ‘thinking’ work, impossible to do when fifty thousand people keep interrupting you.

As more and more people in a company adopt the idea it becomes easier to implement, for others start to experience the benefits.

A basic rule for Red Time is you must be meticulous about quickly returning calls and attending to people’s problems when you’re done.

If you have a lot of concentration work, try two blocks – one in the morning and one in the afternoon. And look for a time that impacts as little as possible on other people.

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8 | December 2012/January 2013 www.centraltoday.co.nz

CNT #70 Pages 1-48.indd 8

9/11/12 2:00 PM

Viewpoints | HR/Working Life

Getting your head in the game

Dealing with difficult task masters Dr Mary Casey is a conflict resolution specialist and founder and CEO of the Casey Centre, a leading integrated health and education service

Karen Degen is the owner of Set Free with EFT, a company that changes mindsets to create business success. Email karen@setfree.co.nz or visit www.setfree.co.nz

Presenteeism is the act of being at work but not really ‘there’. When employees are physically present but mentally absent the loss of productivity costs New Zealand businesses a minimum of $4 billion each year.

Mercola, states “I have long maintained that your emotional state plays a role in nearly every physical disease, from heart disease, to depression, to arthritis and cancer. If your thoughts and emotions play such a significant role in modifying your biology and your health (and I believe they do) then treating your emotions becomes an essential part of optimal health.”

Maintaining a professional working relationship with your boss is important, so how do you address their behaviour without it souring?

Every boss is different and so you need specific strategies to most effectively deal with them.

New Zealand Treasury assesses the costs associated with absenteeism, presenteeism, working less and not working at all due to poor physical and emotional health. In its November 2010 paper it estimated the cost of lost hours at somewhere between $4 billion and $11.5 billion. Absenteeism accounted for just three percent of that figure, compared to 55 percent for presenteeism!

If emotional (leading to physical) ill health is costing New Zealand businesses between $4 billion and $11.5 billion per annum, it makes sense for companies to address this issue. Unfortunately taking a day off for physical ill health is still met with annoyance by many employers, let alone taking a mental health day.

Instead of trying to change someone, the best course of action is to enact strategies that focus on dealing with their behaviour, rather than trying to change their personalities.

Of the remainder, not working accounted for 23 percent and working less making up 19 percent of the estimated cost. This research shows that presenteeism is vastly more detrimental than staff being absent.

According to a Ministry of Health survey, New Zealand has one of the highest prevalences of anxiety, mood and substance abuse disorders in the world. Studies have found that emotional health issues diminish productivity far more than physical health issues. The two however, may be inextricably linked.

Many medical professionals are convinced that unresolved emotional issues are a major contributor to many illnesses. According to the Centers for Disease Control and Prevention (CDC), stress related illness accounts for approximately 85 percent of all illness and disease. Dr Bruce Lipton, a cellular biologist and former professor of anatomy is convinced that figure is over 95 percent.

Stress is a complicated cascade of physical and biochemical responses to emotional stimuli. “As we think our thoughts and feel our feelings, our bodies respond with a complex array of shifts. Each thought or feeling unleashes a particular cascade of biochemicals in our organs. Each experience triggers genetic changes in our cells. Thoughts and feelings turn sets of genes on and off in complex relationships,” says Dr Dawson Church in his book The Genie in Your Genes.

New York Times best selling author and world leader in disease prevention, Dr Joseph

Even in the mental health industry this is not an acceptable reason for being absent.

A psychiatric nurse who has worked within the Canterbury District Health Board for over 20 years stated in an interview “If I said I was taking a ‘mental health day’ they would see me as weak and a slacker”.

Such is the culture within our own mental health system that she was reluctanct to speak publicly on this subject and wished to remain un-named.

Taking emotional health days may not be the answer however, addressing emotional health certainly is. Many employers allow staff to visit a doctor during work hours.

Visiting an emotional health professional is not looked upon as favourably and may attract derogatory comments.

The micromanager Does your boss want a meeting with you several times a week, be cc’d in every email, and check your work on an hourly basis? While this behaviour can be annoying initially, eventually it can make you doubt your own abilities.

Micromanaging has nothing to do with your work quality – it’s about your boss. Develop a strategy to find a good balance between the micromanaging and your freedom. Suggest a dedicated meeting time and create a list of successful projects you’ve worked on to prove your work quality. Be honest - let your boss know you feel they’re monitoring your work too closely.

The non-communicator They come and go without telling you, don’t give staff an opportunity to contact them when they need them and never give performance feedback.

One step businesses could take towards addressing this problem is looking at the workplace culture in terms of attitude towards health, in particular emotional health. Many businesses still have the culture that staff should keep their stress or emotional issues to themselves, be strong and not let the team down. Unless the workplace culture changes, no progress can be made to lessen the impact of presenteeism.

Observe if they use the same behaviour with all staff. If so, it is not something to take personally. Communicate through notes or emails, and set deadlines for responses – such as “please respond by Tuesday, and if I don’t hear from you I assume the proposed action is okay”. As these bosses are emotionally withdrawn, it may be hard to communicate with them, so ask open-ended questions.

Despite the appalling statistics, most employers don’t need studies to tell them that psychologically healthy people make better decisions and have better interpersonal behaviour. Basically, for colleagues and for customers, they are nicer people to be around.

This type of boss seeks drama in the workplace, or tends to worry or panic over every incident. It’s important not to give them the attention they crave. Remain calm and, if possible, ignore over-the-top behaviour.

The drama queen

Gossip monger What do you do when your boss is the source of office gossip and conversations eventually lead to discussing people? Work on constantly changing the subject from people to positive things. Let your boss know in the first few minutes of gossiping that you’re not interested. You can do this simply by refraining from commenting.

The slave driver A master delegator, this type of boss ensures staff work well into the night, with no mention of time in lieu. When another employee leaves, you may also suddenly find yourself doing their job, too. Set the boundaries of what your hours are; work within these hours and within your scope.

A good idea is to check with your boss that your job description is the same.

The detractor Does your manager shift the blame to you or other staff whenever results fail to come in or something goes wrong? Do they take credit for good results you have achieved on your own? This type of boss is not just insecure but a master manipulator.

The best way to deal with this situation is to put your concerns in writing. It’s important that you outline the issue and the outcome.

You may write something like “I’d like to say exactly what occurred so that you know why I’m upset”. They will more often than not agree with you. They will also be careful of blaming you or taking due credit away.

The bully If someone uses their physical presence to intimidate, shout at people around other staff, or is not open to hearing or taking on suggestions or ideas, then they’re a classic bully. Stand up to them and you may find they back down. Ask them not to yell or interrupt. When a situation gets heated, use their first name and ask them if they can outline exactly what the problem is.

The bottom line In some instances, be prepared to leave if necessary. An employer’s habits won’t change overnight, but if after many attempts to improve fail, it may be best to move on. Weigh up whether the effects on your health, your emotional state and your personal life are worth staying in the job for.

www.facebook.com/YouthtownNewZealand

Check out Youthtown’s holiday and term programmes

North Shore: 09 444 8355 | Central: 09 379 5430 | Panmure: 09 527 2461| Papakura: 09 297 7386 www.centraltoday.co.nz December 2012/January 2013 | 9

CNT #70 Pages 1-48.indd 9

9/11/12 2:00 PM

Viewpoints | Technology

News | Events Diary

Sony’s super smart Xperia P Ian Knott has been commentating on various forms of technology for the past 16 years. He’s had columns on gadgets, gaming, computing and digital entertainment in many newspapers, magazines and websites in New Zealand and overseas.

Since paying out Ericsson in a divorce settlement, Sony is travelling alone in the smartphone stakes. Its first solo effort is the Xperia NXT series – a range of three phones from the high-end Xperia S, which sits proudly side by side with the iPhone 4S and the Samsung Galaxy SIII, the mid-range Xperia P and the more affordable sibling – the Xperia U. I got to take the Xperia P for a test drive and despite having an ever-present bad taste in my mouth from reviewing way too many Sony Ericsson Symbian-powered phones in the past, I found the Xperia P an absolute joy to use.

Google’s Gingerbread Android 2.3 operating system runs beautifully on the Xperia P, but the unit is fully upgradable to Android 4.0 Ice Cream Sandwich. The price point and size of the handset places it head to head with Nokia’s Lumia 800 Windows phone. But there are several redeeming features hiding within the Xperia P that boost the model above its immediate rivals.

At 120g, the phone is no lightweight and at 10.5mm thick the sensation in the hand is a solid one. There’s no flexing or creaking when the phone is put under reasonable pressures, unlike the Samsung Galaxy range which feel like they could snap at any moment.

The scratch resistant screen holds up to the rigors of daily use very well, but the plastic framing around the Xperia P will soon start to show the knocks and scratches. There is also a small gap/groove separating the screen from the casing - which is probably the most disappointing design flaw.

If you’re like me and keep your mobile in your pocket for much of the day, then this groove will soon become a collector of fluff, lint and dust, further tarnishing the otherwise slick aesthetics.

Speaking of slick aesthetics, the crystal clear strip that encompasses the standard three home, back and menu buttons is a stunning

Events diary What’s happening on the business and entertainment front WEDNESDAY, NOVEMBER 21

THURSDAY, DECEMBER 6

Project Management Guns for Hire, Palmerston North

Your Future in Farming How to maximise profit, Katikati

A consultant’s perspective of project management from the outside. Third Bearing Limited is a multi-disciplinary business consulting practice, involved as “Guns for Hire” supporting a number of high profile and diverse business projects.

Go to www.pmi.org.nz/pmi/

Want to find out how to manage your farming business and watch your profits rise?

This three hour workshop will show you how.

The workshop focuses on key points such as budgeting, improving cash flow, bank finance and tax trap that will help you to avoid blunders by planning ahead.

Visit www.businessresourcecentre.co.nz

SATURDAY, NOVEMBER 24 The International Rodeo, Hamilton

inclusion. Even for an old cynical tech-head like myself, this pressure sensitive strip had me grinning in appreciation.

The more you use the Xperia P, the more the built-in handy features begin to integrate themselves into your everyday life.

Clever NFC capabilities allow your phone to be used with the latest tap-compliant technology where just a touch of your phone will pay for services or acquire information from a vendor - something that will become increasingly more common in times to come.

The Xperia P also comes with four SmartTags - which can be programmed to do almost anything. Keep one beside the bed, one in the car, one at the office and simply touching them with your phone will activate preset commands. Starting up GPS navigation in the car and activating Bluetooth, or turning on WiFi when you get into the office and opening emails or reminders. They’re a clever innovation that can save a lot of time if your average day is dominated by digital devices.

The 8MP rear camera is as good as the industry topping high-end devices, but the inferior front camera is nothing to be proud of. The inclusion of a mini HDMI port next to the standard mini USB is a great touch, allowing the full 1080p video taken on your phone to be easily transferred to your TV. The Xperia P displays features that many more expensive phones would be envious of - and at just $649 (exclusive to Vodafone) will no doubt prove to be the mid-priced smartphone of choice to future-proof your mobile phone usage.

and learn approaches for anticipating and responding to the changing world and higher education landscape. It will offer you the chance to meet, collaborate and share ideas with some of the world’s most prominent figures and experts in the fields of Curriculum Design & Academic Leadership.

Go to www.biztradeshows.com/ conferences/the-education-learning

For the second year in a row the International Rodeo is back again at Hamilton’s Claudelands Arena, featuring a range of entertainment, pyrotechnics, talent and champion riders from North America, Canada, South America, Australia and New Zealand. With a line-up of rodeo stars and members of the New Zealand Rodeo Association, you folks are in for a summertime rodeo to be enjoyed with an ice cold drink. Visit www.claudelands.co.nz

SATURDAY, NOVEMBER 24 – 25 Festival of Dreams Inspiration to Better Living, Rotorua Spend a whole weekend working on how to improve your mind, body and spirit with the Festival of Dreams, offering a wide range of seminars and workshops. Expect a long line-up of exhibitors from life coaches, clairvoyants, counselling services, to healers/ practitioners and everything in between.

To find out more, go to www.festivalofdreams.co.nz

WEDNESDAY, NOVEMBER 28 Smart Marketing the Internet is your Friend, Hawke’s Bay Business owners who want a clearer understanding of the opportunities the Internet may give their business as well as find ways to use modern web based tools to market their business. To register, go to wwwbusinessresourcecentre.co.nz

SATURDAY, DECEMBER 1 – 2 Art in the Garden, Coromandel

SUNDAY, DECEMBER 16 – JANUARY 26 Festival of Lights, Pukekura Park, New Plymouth A six week long festival set against the beautiful backdrop of Pukekura Park.

Experience a cocktail of entertainment, events and lighting display all in one place.

Hosting daytime activities and programmes throughout the event, the whole family can look forward to magicians, skateboarding events and a whole lot more. If you think it’s all over when the sun goes down think again as the event holds entertainment every night and on weekends. For more information, go to www.festivaloflights.co.nz

SATURDAY, DECEMBER 29 – 31 Rhythm and Vines 2012, Gisbourne Celebrating its 10th anniversary, award winning R&V music festival is on in sunny Gisbourne and is out to provide the best of international and local music. This year hosts a generous line-up of artists including Mark Ronson, Kimbra, Ruby Frost, Six60, and The Black Seeds and a whole list of others. For tickets visit www.rhythmandvines.co.nz or facebook.com/rhythm.vines

SATURDAY, JANUARY 5 Tairua School Wine & Food Festival, Tairua Taste quality food and drink, and enjoy the live entertainment, as well as arts and craft in Coromandel’s biggest community summer event. Children can enjoy a number of different activities on the day; it’s an event not to be missed. The event welcomes locals and folks from a far to enjoy the summer sun in Tairua.

Visit www.tairuawineandfood.co.nz

Set in the Coromandel Peninsula, creative minds can join together for this event that displays an exhibition full of paintings, crafts, SATURDAY, JANUARY 19 carving, weaving, and sculptures from local Avocado Food and Wine Festival, Katikati artists. Get in touch with your artistic side or be inspired by a range of artwork. Visit Start your new year by tickling your taste www.pohutukawafestival.co.nz/events buds with a variety of foods at January’s festival allowing you to try and buy. You will find everything from whitebait, to burgers TUESDAY, DECEMBER 4 – 5 to sushi and ice cream. Get your dancing shoes on as live entertainment from Woody International Higher Education Curriculum Woodhouse Band, Rhythm Express and Five Design and Academic Leadership O’Clock Shadow take to the stage. Don’t Symposium, Hamilton forget to bring a note book and a pen as This conference will allow people to work there will be food cooking demonstrations at and learn together as we share, create, every hour. Visit www.avofest.co.nz

10 | December 2012/January 2013 www.centraltoday.co.nz

CNT #70 Pages 1-48.indd 10

9/11/12 2:00 PM

News | Property

Can house prices be controlled?

By Olly Newland

It’s clear that house prices and rents are rising. The media run stories of astounding prices being achieved for what are sometimes old houses in less than mediocre condition.

Various talking heads have been asked “what should be done?” but have had no real solution other than saying more land should be made available. I’m sorry to tell you this, but they are all dreaming.

Let me tell you that more land may be the long term solution, but it will take many years for any benefits to be felt. What are needed are more dramatic moves that will get results without distorting the market.

For starters, a suggested capital gains tax, as some are clamouring for, will have the totally wrong effect. It would drive prices up even further. If such a tax were to be introduced it would result in a mass withdrawal of property off the market.

Think about it. If you have a property that you are considering selling, would you rush it onto the market if you were going to be slugged with tax? Of course not. After all, if you don’t sell you don’t pay tax. It’s a no-brainer.

Worse still, those pushing a capital gains tax want to exempt private homes. Well, that’s even sillier, because private home sales make up the vast majority of the market.

Under that system we will end up with mums and dads flogging off their houses for tax-free gain… leaving house prices to continue to rise.

Look overseas if you want proof positive.

Some of the countries that have capital gains taxes have suffered the worst property crashes. Such a tax does nothing to stop price rises.

Twelve months ago I predicted the coming current rise in property prices and told everyone the reasons why. That some sort of ‘mini bubble’ was forming has become obvious.

“

Twelve months ago I predicted the coming current rise in property prices and told everyone the reasons why. That some sort of ‘mini bubble’ was forming has become obvious.

”

The reasons for the current situation are: 1. The extortionate costs of council charges when building or subdividing 2. Escalating costs of raw materials 3. The loss of tens of thousands of houses because of the leaky homes scandal 4. The loss of thousands of houses from the Christchurch earthquake disaster

5. Slow but steady immigration and increase in population 6. The removal of tax breaks (small as they were) in the 2011 budget was a colossal blunder and I said so at the time. It wasn’t so much the money, it was the message.

The authorities openly stated that they wanted to discourage investment in

Olly Newland

Property Consultant Impartial, expert guidance

For an obligation-free session with Olly, call: 0800 66 22 80

property. Well, they succeeded didn’t they? It discouraged many buyers from going into the market to provide rental accommodation.

7. We have GST on every new house or renovation. Think about it: A newly built $500,000 house carries a GST content of $75,000! So why build? Next door could be a second hand house for sale, GST-free and often loaded with extras 8. The ongoing effect of historically low interest rates cannot be overstated. So long as these low rates exist they have the effect of providing a hefty wage rise to the mortgage home owners as well as allowing borrowers to borrow even more. These low rates are likely to fall even further which will add more fuel to the fire. The worry that interest rates will rise sharply has so far proven to be an empty threat.

scandalously too expensive and make up a disproportionate part of building costs 4. Give first home buyers a grant towards any low cost home. This would only apply to newly built homes and that, along with the GST rebate would give a big boost to builders to provide low cost homes. There’s the nub of the problem: Builders cannot make a profit on cheap houses. Radical thinking is required to solve that conundrum

5. Give encouragement to investors to provide more affordable rental accommodation.

For those who provide long term accommodation, remove some of the more onerous restrictions of the Residential Tenancy Act. The emphasis is on long term.

If tenants could rent for years, free from the threat of eviction, able to call their house or flat a “home”, a lot of pressure Well, some might say it’s easy to criticise, but would come off the rental market. In what can be done? other countries you can lease a home for years if not decades. Think about it: If you Here are a few ideas: could rent back your own home (the one you live in) for, say, 30 years and use the 1. First home buyers should be given a GST money for business or similar would that rebate on new built houses of up to (say) not be attractive? Such a move would take $500,000. First time buyers only and not a lot of pressure off people who currently repeatable. That would be a good start for think they need to buy or face eviction at those who are trying to get on the property relatively short notice. ladder. Australia has something similar and stamp duty is rebated for first home With more than 45 years in the buyers. It’s the same general idea and property game, Olly Newland provides it works a consulting and mentoring service for 2. Reinstate the building depreciation people committed to making serious deduction allowances — thereby send out progress with property investments.

Whether it be buying, selling, holding or the message that being a property owner troubleshooting. If you’re interested in is no longer a sin knowing more, visit Olly’s webpage at 3. Shake up the costs involved through www.ollynewland.co.nz council and water charges. They are

Get skilled advice on residential and commercial property investment from Olly Newland, reknowned property expert, author & Authorised Financial Advisor.

Purchasing, selling & managing property.

‘No problems - only solutions.’

Personal, One-to-one, Confidential

www.ollynewland.co.nz www.centraltoday.co.nz December 2012/January 2013 | 11

CNT #70 Pages 1-48.indd 11

9/11/12 2:00 PM

News | Business Tips

Going beyond customer satisfaction

By Stephen Lynch

At some point you will have to deal with an upset customer. Your business execution challenge is to handle each situation in a way that leaves the customer thinking you are a great company to deal with, and if you handle the issue really well – hopefully they will become a passionate advocate for your brand.

Many customers don’t even bother to complain. They simply leave and buy from your competitors. Research suggests up to 80 percent of customers who leave a business and buy from a competitor were in fact “satisfied” with the original company.

So obviously “customer satisfaction” is not enough. Satisfaction is merely table stakes.

It does not prevent a customer from leaving.

You need to positively delight your customers if you want to earn their loyalty.

Counter intuitively, studies have shown that your ability to effectively deal with customer complaints provides a great opportunity to turn dissatisfied customers into an active promoters of your business.

Here are our recommendations for handling customer complaints: Listen carefully to what the customer has to say and let them finish Don’t get defensive. The customer is not attacking you personally; they have a problem and are upset. Repeat back what you are hearing to show that you have listened to them.

Ask questions in a caring, concerned manner The more information you can get from the customer, the better you will understand their perspective. Ask questions to clarify the problem. Ask questions to show that you care.

Put yourself in their shoes Your goal is to solve their problem, not to argue with them to prove that the company is right and they are wrong. They may indeed be wrong, but the customer needs to feel that you are on their side, and that you empathise with them.

Apologise without blaming When a customer senses that you are sincerely sorry, it usually diffuses the situation. Don’t blame another person or department, or make excuses. Just say, “I’m sorry about that.”

Ask the customer, “What would be an acceptable solution to you?”

Whether or not the customer knows what a good solution would be, propose one or more solutions to alleviate their pain.

Become a partner with the customer in solving the problem.

to handle and only add to the customer’s frustration. The customer fears that some manager who does not empathise with their situation will make a decision against them based on some “company policy”.

Solve the problem, or find someone who can solve it. Quickly!

Give your clientfacing team members the authority to take an agreed range of remedial actions quickly and decisively – on the spot. You want the customer to say “Wow – thank you”.

Research indicates that customers prefer the person they are speaking with to be able to solve their problem. Therefore, managers must delegate the authority and accountability for problem solving to staff working at the customer interface.

When complaints are moved up the chain of command, they become more expensive

Suggestion Book a meeting with your front line team this week to discuss customer complaint scenarios and agree what remedial actions can be taken by the team member in each scenario.

Tackling time management

By Stephen Lynch

You sit down and begin to work on your most important priority for the day. Then the phone rings, someone knocks on your door, a new message alert flashes on your screen.

Unfortunately, studies show that we get interrupted, (or allow ourselves to be distracted), every eight minutes on average.

That’s 73 times a day!

As the late American writer and management guru Peter Drucker said, “If you cannot manage yourself for effectiveness, you cannot expect to manage others”. In essence, if you want to be an effective manager you need to learn how to manage your most precious resource – your time.

A typical interruption time of five minutes – equates to about four hours - or 50 percent of your productive day being wasted by interruptions. Even worse, it prevents us from getting into that highly productive state called “flow”. After every interruption,

it can take 20 minutes to get back to the level of concentration you were at prior to the disruption.

It is easy to see why business execution is still the number one challenge for business leaders. Here are some key time management tips to improve your business execution effectiveness: Close the door • An “open door policy” can severely reduce your productivity if you do not set some boundaries • Close your door, or use a “do-not-disturb” sign for at least two hours per day • Let people know what times of the day you are available for them to drop in • Ask people for a brief overview of what they want to discuss. If it is going to take more than five minutes, book it in your calendar.

Booking time in your calendar lets your people know that while you are busy right now, you view their issue as important.

(Bonus: chances are, they will learn to solve the issue themselves in the meantime) • Beware of “reverse delegation”. Train your people to use the GROW method. If they have a problem, they must come to you presenting the options, along with their recommended solution

Reduce phone call and email interruptions • Stop living your life in reactive mode.

Plan your day. Turn off email alerts - and schedule specific times to read and reply to email. Turn off your phone for two hours per day while you complete your number one priority for the day • Ask for your phone calls to be held (with exceptions only for family or key customers). Then check phone messages and return your calls at a specific time every day • If you must answer a phone call when you are in the middle of a task, let the caller know that you are busy, and schedule a return call later that day.

• Only invite those who absolutely need to attend • Create an agenda and a meeting timeframe that ensures you make the best use of everyone’s valuable time • Send the agenda out to attendees with sufficient time for them to come prepared to discuss the topics on the agenda.

Consider using business execution software to run more effective meetings. It keeps everyone focused on the key issues that are being discussed, and you can “add tasks” in real time to make sure action items committed to during the meeting actually get carried out.

Run more effective meetings

Stephen Lynch, chief operating officer of Global Operations at RESULTS.com

• Ask yourself; do you really need this meeting at all? What is the purpose?

Information kindly provided by RESULTS.com: www.results.com

12 | December 2012/January 2013 www.centraltoday.co.nz

CNT #70 Pages 1-48.indd 12

9/11/12 2:00 PM

News | Local Moves

Protecting yourself in the cloud Cloud technology and remote access raises new security issues for companies Many New Zealand companies may be exposed to serious IT breaches because they fail to update their remote access systems after employees leave.

IT and telecommunications service integration company, Lume Ltd managing director Richard Cheesman says independent audits by his company have revealed a worrying frequency in the number of companies with this vulnerability.

“We find that many ex-employees and suppliers can still access the networks of companies – either via virtual private networks (VPN) or through the ‘cloud – long after their association has ended.

“Most New Zealand companies, being relatively small, don’t have dedicated IT governance or a policy and procedures manual that is kept up to date with fundamental changes in the business

environment, including cloud and mobile technology.

“It’s not just technology. The way we are working is changing too, with more and more employees requiring secure remote access to a company’s network, whether its because they’re working from home or are on the road a lot."

He says updating remote access security protocols should be a part of a business policies and procedures manual and somebody within the company should be given direct responsibility for ensuring it happens.

“It is also likely, particularly with employees, that their mobile phones, tablet computers and even home PCs have automatic exchange access to company email. That access should be removed when they leave.

“In the past we had physical security. Now the ‘heart’ of a company’s operations are virtual, which brings with it a whole new way of having to think and act about these things.

“If we can’t see it or touch it, we tend to neglect it and this can be extremely dangerous.

“For example, what’s to prevent a disgruntled employee or supplier sending defamatory or

Rural game changer Information Technology company Sush Mobile has developed an app that could prove to be a rural game changer.

“Currently, farmers are spending up to $5000 on hardware to manage their fertilising systems, whereas with the Precision Farming will literally save thousands,” he says.

Sush Mobile director Sulabh Sharma says the Sush team, which specialises in creating apps that deliver business solutions, worked with Mr Cane to bring his vision to life.

“Due to the growth of increasingly complex, cross platform technologies, the need for multiple suppliers and diverse IT and telecommunications platforms, more and

“When Brendon came to us, he had the seed of an idea, but we could see it was a brilliant concept that would make a global impact on the agricultural sector,” Mr Sharma says. “It was very exciting to bring the idea to life as an app and push the boundaries of technology in the farming world.”

Sharma says applications are not only changing the way businesses market themselves, they are also allowing consumers to interact with them in new innovative ways that bring meaningful solutions to everyday business problems.

“We don’t just create applications that look pretty, we design them to serve a business need. Precision Farming is an example of an application that will help farmers save time as well as money on the job.”

more companies are finding themselves bewildered and overwhelmed.

“Managed service integration means we take the role of an internal IT manager to manage the various technology functions of the company, because we have the necessary expertise to help companies make good strategic decisions about their technology. We carry out management and oversight of the whole IT and telecommunications environment.”

The Precision Farming Application at a glance:

Precision Farming Application fast facts

• Precision Farming is an innovative easy to use application that can be used for ordering, monitoring, measuring and recording the activities of fertiliser spreaders on farms

• Create, edit and delete farm and paddock areas

• For farmers who are tired of managing separate notebooks, GIS imagery, job tracking records - this is one in all app that provides online live tracking, and a permanent day-by-day record of all of the work activities undertaken

The application was thought up by Central Transport managing director Brendon Cane last year. Cane approached Sush Mobile with the idea of the application, not knowing how he would implement it in the digital space.

“I took the idea to Sush Mobile, not knowing whether it was possible to create. A few months later I have a fully functional application that will increase productivity for farmers globally.

Cheeseman says Lume was established because of the growing gap in IT governance.

• The app acts as a GPS guidance unit while farmers are speading fertilisers.

This enables them to choose their fertiliser spreader width and track their spreading accordingly allowing for more accurate spreading

The innovative ‘all in one’ tool is used to order, monitor, measure and record the activities of fertiliser spreader on farms.

This could change the way farmers spread, monitor and measure fertilisers on their farm, saving time and potentially thousands of dollars on purchasing the GPS devices usually used to track farmers’ activities.

“I saw a gap in the farming market for an application that would not only save farmers time, but thousands of dollars in equipment,” he says.

nasty emails to all your customers? What’s to prevent them ordering supplies if you have a credit account (as) it’s easy to change the destination address?”

• With exact hectares and spread rates known, total fertiliser needs are calculated to the nearest kilogram for each and every job • The app works in both online and offline mode - even when the user is out of Wi-Fi/ 3G/4G connectivity.

• Auto calculation of paddock areas upon creation, and monitoring of remaining areas while tracking • Ability to create areas of exclusion, which are shown as hazards while tracking, thereby reducing damage to equipment • Ability to create personalised fertiliser and supplier lists • Allows the user to add recommendations for the farm, thereby helping keep track of the fertilisers and the spread rate of a particular job on a farm • Ability to create jobs by choosing paddocks, fertilisers, spread rate and recommendations • Live tracking of fertilisers spreading making it easy to view what parts of a job have been completed when in multiple paddocks • Easy to return and finish a partially completed job • Ability to calculate total time to finish a job • Ability to view history of completed jobs • Works in multiple units e.g. metric and imperial

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News | Small Steps

Small Steps to a more productive and efficient business

By Karen Pasco

Sometimes it is the little things that can make a huge difference to productivity and cost savings. Each may seem like just a little adjustment, but on mass can turn your whole business around and create a working environment that is more productive and efficient.

Overheads Eliminate unnecessary lighting – install motion detectors to control lighting in frequently unoccupied areas, such as restrooms and copy rooms.

Keep a close watch on energy consumption – set your thermostats to a lower temperature, turn off all appliances when they’re not in use and encourage staff to shut down their computers when they’re out of the office.

Look at paper usage – implement paperreducing strategies such as double-sided printing and reusing paper. You’ll save some trees, too!

Font and font size – is the font you’re using embellished? For instance, Century Gothic doesn’t use as much ink as Arial when printing. If you also reduce your font size from 12 to 10 or 11, then you will reduce the ink you use therefore reducing costs.

Negotiate, negotiate, negotiate – suppliers definitely don’t want to lose business so you have a real power to pull them down to the lowest possible cost. As long as service and quality are not compromised, then you can make some big savings.

Communication and marketing Communicate on online forums and message boards - you’ll interact with potential clients and customers — for free.

Be responsive – if you are going to use social media as a marketing tool, make sure you follow up any feedback you receive — watch for and respond to comments, questions and especially complaints. And when you are contacted as a result of offline marketing activities, respond quickly and professionally.

Start a blog – you can advertise, review your offerings and give free tips as often as you’d like without worrying about running up your budget.

Use Skype – instead of running up a hefty travel bill make the most of this free service.

Speak, pause, listen - when you have several topics to tackle, rushing through them to get all of your ideas out may be tempting.

But this causes confusion and makes staff feel their input is not important. Slow down, and remember communication is a two-way street. Establish a give-and-take that allows both parties to have their say.

Ask for feedback - one way to maintain long-term relationships with your clients is by keeping open lines of communication.

This means asking them for their input on how things are going and how they feel about the service you’re providing. This can

be accomplished by inquiring at the end of a project, during day-to-day conversations or through formal surveys.

Staff productivity Get more organised – individuals and businesses can get through a multitude of work with careful planning and organisation.

List your tasks, prioritise them and track the progress. You’ll find you get through more with a less haphazard approach.

Cost vs task - are you paying someone an unsightly amount per hour to do menial tasks.

Look at the tasks of each of your employees and yourself. Think about getting in a student or part-time worker to complete these tasks so you and your staff can be more cost effective.

Create some competitiveness – set goals and targets for your team members. This may provide a little healthy competition which will increase productivity. Ensure you have short term and long term goals and make sure everyone knows their contribution towards reaching them.

Do we need to do this? – look at all tasks performed within your business. Are you completing some processes just because they are historical or are they essential? Are some processes being duplicated by different people? Can the process be pared down or done when completing another task to save time? Check with staff who complete the jobs – often they have great solutions to

how things can be done more effectively and efficiently.

Be a positive person - present an attitude of positivity and approachability. Show staff you are available and willing to help them. Walk around with a smile, and make eye contact with those you pass in the hallways. Be friendly, pleasant and nice. Talk with kindness, encouragement, civility, and respect. Ask questions before making assumptions. Listen to others with interest.

Environment Look at the space – does your office reflect the needs of your staff? Do people’s jobs require them to interact with other staff members yet everyone is tucked away in their own office?

Are some people’s job sensitive or require privacy and yet they are in an open-plan environment. To get the most out of your staff and provide a productive workplace, match the space to the jobs.

Mobility When you lay your office out you can choose to have straight paths throughout your floor plan. However, it may be worth investigating paths that wind and curve around different work areas to offer a bit of variety to the work day. Worker morale is important to productivity, and if winding paths to get from one department to another help to break the feeling of structure and a rigid workplace, then it is something worth looking into.

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News | Your Brand

Personal branding for busy business leaders Social media’s impact on our business and personal lives is only going to intensify. Your colleagues, staff, boss, clients, suppliers, investors, potential business partners, recruiters and business connections are already judging you based on what they find about you online. Like it or not, you are a brand.

But while your online personal brand is becoming increasingly important, it has also become harder to control. Some call it the age of “radical transparency.” Thomas Jefferson’s advice that: “Whenever you do a thing, act as if all the world were watching” now truly applies.

Be strategic So how do you protect and build your online reputation? Above all, you must be proactive.

You must first define what is great and unique about you and clearly position how you want to be perceived – rather than allow others to define you. Doing so may determine whether you get the top job, win the support of investors, or gain the trust of potential business partners.

To position and market your personal brand strategically just as you do with your company brand, the following questions will help: • Who is your target audience – the people you want to appeal to the most?

• Completely fill out your LinkedIn profile: list all your past companies (not just your current company), education, affiliations, activities, and include a professional photo • In the summary section, market yourself by inserting the key personal brand messages you developed earlier. Don’t think of it as just a resume. Most profiles are just a boring list of facts. Here is where you can stand out from the crowd by effectively branding yourself • A rule of thumb I follow is to only connect with people I have had meaningful interactions with and where I am willing to personally vouch for them • Tell the truth – it is easy for people to contact your connections to verify information about you. Recruiters these days don’t just perform reference checks on the names you supply on a traditional paper resume. Now they search and make direct contact with anyone you’ve ever worked with or done business with

• What key benefits do you offer?

• Ask for recommendations from your connections. Don’t be shy. If you have done good work in the past this is where you provide proof and enhance your credibility

• What proof can you provide to back your claims?

• Recommendations from managers highlight your strengths

Using this framework, create two or three short statements that communicate who you are and what you want to be known for. Don’t make the mistake of passing yourself off Jack or Jackie of all trades.

• Recommendations from employees highlight your leadership qualities

• What makes you meaningfully different and special?

Rather than try to be all things to all people your personal brand will be far more powerful if you get very clear and focused about what you do. This advice applies equally to company brands and personal brands.

Less noise / more substance Invest time to cultivate an effective presence within all the key social media platforms.

Building a personal brand is not a one-off event. You need to be like a gardener and tend your plot regularly and not let the weeds take over.

Realise that social media platforms are just a means - they are not an end unto themselves.

It’s a common mistake for companies and people to make lots of noise online without having a clear brand strategy in place.

Linkedin As a busy business leader, if you use only one social media platform, use LinkedIn. The average user is in their early 40’s, well educated, earns a six-figure income, and more than 50 percent claim to be key decision makers in their company. Here’s how busy business leaders can get the most out of it:

Time commitment to maintain an effective LinkedIn presence: 10 minutes per week.

Who are you really?

Many people mistakenly believe that they can separate their online personas into LinkedIn for business use and Facebook, Google+, and Twitter for personal posts. For sure, the style of content you post on each platform may differ, but always remember that everything you do online is searchable, so try to keep your brand identity consistent across all social media.

However, sharing elements of your personal life on all platforms makes you more interesting, and provides talking points that can deepen both your online and offline relationships.

So in summary - get clear and focused on who you are, and how you want to be perceived.

Then “live your brand” consistently. If you manage your personal brand wisely, it will serve you well for a lifetime.

Stephen Lynch is the chief operating officer of Global Operations at RESULTS.com Information kindly provided by RESULTS.com: www.results.com

• Recommendations from customers and suppliers show that you do great work and can be trusted.

Don’t just sit there!

• Use the status update function once per week to keep your network informed about projects you are working on, or to ask for help (e.g. let people know if you are looking to hire a new employee, or find a new supplier etc). This is a simple and effective way to draw on resources, and keep in touch with a lot of people simultaneously

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• Demonstrate industry leadership by sharing blog posts that you (or others in your company) have written that you think may benefit others in your network. This promotes both you and your company at the same time and keeps your name visible • Check your profile home page at least weekly. You will quickly see what everyone in your network is up to, and where you may be able to offer assistance.

• Build your network before you need it.

These are the people you want to be able to call on for support in the future. Make introductions and offer to help others where you can • Time to set up an effective LinkedIn profile and get recommendations: 2 to 3 hours.

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Cover Story | Food For Thought

Food

for thought

By Karen Pasco

As the world population continues its steady progress towards an estimated nine billion people by 2050, the need for sustainable and efficient ways to produce food increases.

New Zealand producers are engaging emerging markets to open the door to new and prosperous trading. The important concern for all agricultural producers is the need to develop methods which have the least impact on the environment while producing high yields.

It makes for some somber reading.

“Agricultural production needs to increase by 60 percent over the next 40 years to meet the rising demand for food. This translates into one billion tonnes of cereals and 200 million tonnes of meat a year by 2050. Additional production will also be necessary to provide feedstock for expanding biofuel production.

“There is a growing need to improve the sustainable use of available land, water, marine ecosystems, fish stocks, forests and biodiversity. Some 25 percent of all agricultural land is highly degraded. Critical water scarcity in agriculture is a fact for many countries. Many fish stocks are over-exploited, or in risk of being over-exploited. There is a growing consensus that climate change and extreme weather events will increase,” the report says.

“Encouraging better agronomic practices, creating the right commercial, technical and regulatory environment, and strengthening agricultural innovation systems (e.g. research, education, extension, infrastructure), including measures addressing the specific needs of smallholders, are essential policy challenges.

“Given the resource constraints and environmental pressures, exacerbated by climate change and increased volatility, the major challenge for the agri-food sector is to increase agricultural productivity in a more sustainable manner.”

Pioneering New Zealand inventor and scientist Dr John Baker has dedicated more than 30 years to the development of the Cross Slot system, a revolutionary and sustainable way of sowing seeds. His systems use notillage drills which penetrate through crop residue or vegetation on top of the ground and sow seed and fertiliser in different bands at the same time.

No-tillage is the equivalent of keyhole surgery, as opposed to ploughing, which is invasive surgery and contributes to global warming. The result of no-tillage is increased yields and the near elimination of crop failure and soil erosion. The end result is sustainable food production which can feed millions of families and animals.

It was in 1967 that Dr Baker had the idea of using a no-tillage system to sow seeds.

During his 30-year career as a scientist in the field of agricultural engineering at Massey University, John initiated a research and development project to identify and eliminate the causes of biological failures during no-tillage farming. The new technology he developed from this project promised to increase agricultural productivity by significantly reducing the risk of impaired crop performance.

However, industrial and employment disputes around the transfer of this new technology threatened its future, until John established his own company to purchase the rights to the intellectual property that he had developed.

“It was incredibly difficult, mainly because several international and internal disputes arose over its control and who would benefit, and these threatened the viability of the project, as well as the individuals,” he says.

Altogether he, along with other scientists, engineers and post-graduate students, have poured 25 years of biological research and 20 years of engineering development (some of the time simultaneous) to develop his revolutionary system.

Another challenge was the need to invent along the way. “We had to design tools to create the biological functions that the earlier research had dictated. Some of these functions and tools have been quite unique and never created before.”

However the lifelong dedication became a reality. “The most satisfying thing was that everything that the science said would happen in the field, if we did no-tillage a certain way, happened exactly as the science said it would. Above all, this indicated that we had done the science properly.”

Dr Baker says it’s imperative that carbon remains in the soil and is not lost into the atmosphere through ploughing. He says studies show that 15-20 percent of CO² in the atmosphere comes from annual ploughing throughout the world.

A New Zealand Cross Slot no-tillage drill. (Image digitally enhanced)

<

In a joint report released from the Organisation for Economic Co-operation and Development (OECD) and the United Nation’s Food and Agricultural Organization (FAO), the significant production increase that is required will also come with other implications.

Having grown up a farm boy and obtaining a MAgrSc in soil science and a PhD in agricultural engineering, it was these key ingredients that would ensure his idea was brought to fruition.

“

When the soil is ploughed it releases much of the carbon back into the atmosphere. The long term result is a reduction in soil organic matter, which in turn leads to soil erosion, dust storms and ultimately famine.

– Cross Slot chief executive Dr John Baker

erosion, dust storms and ultimately famine,” Dr Baker says.

“Ploughing takes away the food sources of microbes that hold the soil together.

Organic matter also stores water and the loss of both decreases the crop yields.” He points out it is incredibly important for the soil to gain and trap carbon, “if we’re to feed the 50 percent extra population in the world by the year 2050”.

“Only four percent of the world’s surface has arable soil and we have to learn to farm it sustainably, which we simply haven’t been doing. That means no-tillage must replace ploughing as the mainstream food production technique.”

The Cross Slot process causes minimal or low disturbance to the soil, traps the humidity, preserves the micro-organisms and soil life and largely prevents carbon from escaping into the atmosphere. Further, by leaving the stubble and straw from the previous crop to decompose on the surface of the ground, it helps sequester new carbon into the soil.

“Carbon is a vital ingredient of soil. Plants that we eat all contain carbon. When they die they decompose and earthworms and other microbes take the products of decomposition, which are rich in carbon, into the soil and keep them there.

Dr Baker says no-tillage saves up to 80 percent of a farmer’s fuel costs in establishing crops and pastures. Farmers typically use 50 to 90 litres of diesel per hectare during the multiple times required to establish a crop. By comparison, no-tillage uses 10-20 litres per hectare.

“When the soil is ploughed it releases much of the carbon back into the atmosphere.

The long term result is a reduction in soil organic matter, which in turn leads to soil

New Zealand farmers sow about one million hectares of new seeds each year. “Recent Massey University research suggests that if low-disturbance no-tillage was used

”

universally to sow these seeds, it would result in about 1.5 million tonnes less CO2 discharged into the atmosphere annually.

“With agriculture held up as being New Zealand’s single biggest cause of emissions into the atmosphere, such a saving would go a long way to meeting our conservation requirements under the Kyoto protocols,” he comments.

“No-tillage as an agricultural practice has the capacity to be one of the single biggest mitigators of carbon emissions. Any sensible person who has a concern for retaining carbon in the soil would support the widest possible use of low disturbance no-tillage on New Zealand farms.

“It’s a classic no brainer.”

Thankfully the lifelong commitment to creating better agricultural practice has been recognised. This year Dr Baker was nominated for the World Food Prize (the equivalent of the Nobel Peace Prize for food), which was announced recently at the State Department in Washington. His nomination now carries over to 2013.

He was also recognised for his achievement in the 2006 New Zealand honours when he was made an Officer of the New Zealand Order of Merit for services to agriculture.

The Food and Agriculture Organisation of the United Nations (FAO) ranks Dr Baker’s Cross Slot systems as its number one conservation agriculture technology and commissioned him in 2006 to write a book on the science that underpins it.

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Cover Story | Food For Thought Dr John Baker, ONZM (PhD, MAgrSc, BAgrSc) Dr Baker holds a PhD in agricultural engineering, a Masters degree in soil science and a Bachelors degree in agricultural science.

He initiated the project in 1967 and has led it ever since. He has published 80 international scientific papers on the science of no-tillage machinery and its interactions with soil, supervised some 26 graduate students on the topic, written countless popular press articles and made numerous television and radio appearances.

From 1989-91 he was president of a USA no-tillage company and was director of the Massey University Agricultural Machinery Research Centre for 10 years before resigning to found Baker No-Tillage Ltd as chairman and chief executive.

He is a chartered engineer and fellow of the Institution of Agricultural Engineers (England) as well as a member of the NZ Institute of Agricultural Science, the American Society of Agricultural

Engineering and the International Soil and Tillage Research Organisation.

The New Zealand Government recognised his achievements in the 2006 New Years Honours by making John an Officer of the New Zealand Order of Merit for “services to agriculture”.

In 2012 he was nominated for a World Food Prize Award which is awarded to outstanding individuals who’ve made vital contributions to improving the quality, quantity or availability of food throughout the world. Nominations for this prestigious award, nick-named the “Nobel Prize for Food”, are selected by an international committee of scientists. The World Food Prize recognises contributions in any field involved in the world food supply. The nomination adds to the growing recognition of the contribution that Dr Baker and the Cross Slot no-tillage technology is making to the sustainability of world food production.

An 18m (60 foot) wide Cross Slot tool bar (bound for Australia) under construction at Baker No-Tillage Ltd’s assembly plant in Feilding.

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He continues to be the key-note speaker at international no-tillage conferences and addressed the US Senate on the topic in 1989. He is an acknowledged international authority in this area, which was recognised by the Royal Society of New Zealand with the award of a Science and Technology Medal in 1997.

Dr Baker making his case at the World Technology Awards in New York.

<

He created the initial vision, led the science and has played a leading role in all Cross Slot® design and business matters, as well as co-authoring four books on the subject. An early opener design became known as the “Baker Boot”.

“

No-tillage as an agricultural practice has the capacity to be one of the single biggest mitigators of carbon emissions. Any sensible person who has a concern for retaining carbon in the soil would support the widest possible use of low disturbance no-tillage on New Zealand farms.

– Cross Slot chief executive Dr John Baker

Q&A with Dr John Baker, chief executive and inventor of Cross Slot notillage technology What are the long term goals for Cross Slot?

Who endorses this product?

”

“The Food and Agriculture Organisation of the United Nations (FAO) ranks it as their number one conservation agriculture technology and commissioned us to write a 2006 book on the science that underpins it.

“The US Department of Agriculture’s Revised Universal Soil Loss Equation 2 (RUSLE2) has “Baker No-Tillage Ltd recognises that it cannot already ranked the technology above every make its Cross Slot no-tillage technology other conservation agriculture tool with which available to the world without partnering with it has been compared in the USA. the international marketing infrastructure of “The US Senate judged it to be of such a larger multinational competitor. We expect significance that it asked the author to present in due course to partner with one or more the technology to a special session of the such competitors to achieve this aim, but in US Senate. National No-Tillage Associations the meantime we aim to hurt them in the have asked Dr Baker and Mr Ritchie to marketplace.” present guest addresses to their annual or state conferences in Australia, USA, Brazil, What investment opportunity does Cross Slot provide for business men and women? Argentina, Ukraine, and Germany. <

A 14m (45 foot) wide Cross Slot tool bar with tow-behind air-seed and fertiliser cart in North Dakota, USA.

“To become part of the team that brings about the above long term goals.”

How would intending investors go about getting more information about investing in the company?

“We have a detailed Information Memorandum that we would be happy to share with genuinely interested parties.”

What interest in the product have you had globally?

“We have been in talks with several multinational competitors who all tell us ‘hurt us in the marketplace and we will make you an offer you cannot refuse’. We know they are all watching us and monitoring the uptake of the technology in the field.

“It is not a matter of if one of them eventually makes a move, it is a matter of when. You cannot have the best technology in the world without it making ripples within the industry.

Every year that goes by, our price increases.”

“Cross Slot no-tillage machines have won numerous technology awards at field days in New Zealand and Australia. Owners of Cross Slot machines have won numerous crops yield competitions and environment awards in NZ, England, USA, and Germany.”

What potential growth do you foresee?

“It is almost unlimited. The available world market for such machines is measured in the hundreds of billions of dollars. And ours is technologically the best machine in this market.

“The only limit is our ability to capture a share of this market and our limit to doing this is dictated by available capital. We already know that our marketing model works (we’ve gone from zero to 20 percent of the NZ no-tillage market since 1998), so there are very few unknowns in our marketing strategies.

What is your annual turnover?

“NZ $4-5 million.”

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Initiatives | Xeroing in

Xeroing in A Hawke’s Bay surfer with some sharp ideas has made accounting a simple task for small business owners worldwide. Xero founder Rod Drury talks about how, with the right attitude, staff and strategy, truly remarkable things can happen.

Rapturous applause in recognition of an outstanding performance is enough to flatter any artist. When the management team at Xero received just that from the 400 shareholders at the company’s annual general meeting this year, it was indeed an indication of the solidarity and devotion the financial backers of this publicly-listed New Zealand company have developed.

When he passed School Certificate, Drury says he became the highest qualified member of his family. On holidays to Wellington he was introduced to an institution called university and it was then he made his decision to attend Victoria. There is no doubt his choice to go on to further education puzzled his parents, but as it turned out, it was definitely a move in the right direction.

Funnily enough the company has not yet made a profit, but the outstanding growth that has been achieved in the company’s short life and the strategies for future expansion had this congregation exalting its praises.

After completing his Bachelor of Commerce and Administration (BCA) majoring in Accounting from Victoria University, he took

It has much to do with the pragmatic, wily and personable man-at-the-helm, chief executive Rod Drury – an “ordinary bloke” from the Hawke’s Bay, who has the knack, know-how and entrepreneurship to take an idea and turn it into gold.

Drury was enamoured with computers at Napier Boy’s High School. As a teenager he could already see the potential in this new technology. His computer teacher Bob McCaw, father of one of the first TradeMe investors Phil McCaw, inspired the boys to delve into this new world which allowed schoolboys to become computer wizards.

Bob started a scheme where parents could invest $50 towards an Apple II which allowed those students to then take the computers home. It was in his Napier home where Drury would take the first tentative steps in learning his trade. “The magic of computing is like an assault on your brain. With computing you’re always solving a problem. Doing a project built more confidence and things got bigger and bigger and bigger,” he says.

“

by Karen Pasco

IT, bright business graduates with a little bit of technology knowledge, in that company.”

The company was sold in 1999 for $7.5m and still runs today as Intergen with Stewart still at the helm and more than 300 employees – something Drury is extremely proud of. The company’s success, he believes, was somewhat down to its location. “I think Wellington is good for that - being a government town where budgets have to be spent. It’s a great place to build services.”

I think Wellington is good for that - being a government town where budgets have to be spent. It’s a great place to build services.

up his first job at Ernst and Young. He says it was the place he learnt his foundation skills and started thinking about more efficient business systems. Once this apprenticeship was over, he knew he wanted to work in software development. “There were no software development companies to work for – so we just had to start our own. We created the jobs we wanted.”

The business partnership was with Tony Stewart and the company they developed was Glazier Systems – a software development and consultancy company. This new business didn’t just provide Drury with the job he wanted; it was also a platform for others.

“There’s a lot of people who got their start in

”

His next well-publicised project saw him develop AfterMail, email software that allowed users to capture, archive, retain and preserve as well as search for email. It was bought by California-based Quest Software for a multi-million dollar sum. “It was designed to be built up and sold quite quickly. The great thing about it was that it won the best exchange product at Microsoft TechEd proving it was world class technology, developed in New Zealand.”

It was in 2006 that he and fellow Xero founder Hamish Watson (who worked as the virtual CFO with him in AfterMail) launched Xero, an accounting software company which gives small business a real-time on-line accounting,

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Initiatives | Xeroing in

invoicing, billing and bank system. A year later the company was listed on the New Zealand stock exchange. A brave move for a start-up business, but an essential one Drury insists all other New Zealand business owners should consider.

The need to boost the coffers in order to develop Xero in an industry where the slightest delay can cost was one of the catalysts for listing on the New Zealand Stock Exchange. Another was that with a huge capital input also comes the ability to put in to place long term plans. “We wanted to be a global business from day one. The only way we could do that is if we had some big venture capital.”

Drury knew he had to ensure the story of Xero was heard loud and clear to all potential backers. A business story, he says, is important for any company either looking to be, or which are, publicly listed.

It helps gain momentum so people intending to invest know the full background and successes. It is also important for those who have invested, so they are continually updated on the company’s performance.

“Forty Two Below and Icebreaker have those stories. People like a good story, so what we’re doing makes a lot of sense. We have a real track record and passion for what we’re doing, so we need to tell the story so we can build more confidence in the market.”

Thus far this story includes a proven business model with strong growth prospects, growing market opportunity, compelling product offering, credible and capable management team, experienced board of directors and clear reasons for raising money.

Xero’s directors are a striking array of likeminded visionaries – TradeMe founder Sam Morgan, MYOB co-founder Craig Winkler, Works Infrastructure former chief executive Graham Shaw, and Xero chairman Sam Knowles who established Kiwi Bank. With this heavy-weight band of brothers at the top, there is no doubt big things are yet to happen.

Drury is obviously a good story teller. In total the company has raised more than $85 million in growth capital during the past five years (subsequent capital raisings since the initial IPO include $29m in March 2009, $4m from key US investor Peter Thiel in October 2010 and $35m in February 2012) with its corporate profile and credibility greatly enhanced. The company also has an employee share scheme which provides an incentive for long term motivation and performance.

With a publicly listed company comes the extra scrutiny. “It does get quite personal, but when you actually look at it, it’s my job to get out there and tell the story. You develop a thick skin.”

A question frequently posed is ‘when are you selling it?’ For Drury he sees this venture as an opportunity, to not only take the company through its infancy, but also to see it develop through its teenage years to adulthood.

“I could sell Xero but that’s not the goal any more. In the early parts of your career you want to earn some money. Now that I’ve built something that is really interesting, that is good for people, the thrill is in building a global team. There are 260 people all over the world now working for the company.”

Not content with just running his own show, Drury has held directorships on various boards. There was a stint as independent director on the TradeMe board, and he’s a

director of the New Zealand Stock Exchange and a member of Victoria University of Wellington Faculty of Commerce Advisory Board.

Having the insight into how other organisations and institutions operate has definitely contributed to the way he developed his own businesses, he says. “As a CEO it’s good to do director roles at some time. I definitely recommend that CEOs look to do board roles and be active ‘sea level’ executives.”

There are also other interests. The Pacific Fibre project which would have seen New Zealand leap into a world of faster internet, opening up a multitude of small business opportunities, is one he says is not necessarily “dead in the water”.

“I’m still talking to government about it,” he says. The project had planned to build a 13,000km fibre-optic cable between Auckland, Sydney and Los Angeles at a cost of around $400 million however failed to find the financial backers to fund it.

Currently New Zealand’s only broadband cable link is provided by the Southern Cross Cable Network, a venture in which Telecom has a 50 percent shareholding.

He says that despite commentators saying the current cable has great capacity, the capping that goes on is ultimately costing New Zealand businesses. “Because of our involvement with Pacific Fibre we are experts on this now, and we can see the potential a network like this could offer.”

“

It does get quite personal, but when you actually look at it, it’s my job to get out there and tell the story. You develop a thick skin.

He believes government now needs to step up and work alongside technology entrepreneurs to ensure projects like this get off the ground. Drury says a chief technology officer, who would endeavour to look at ways the country could grasp opportunities and gain a competitive advantage over other countries, needs to be created. “It would be real game changing stuff.”

He still describes himself as an ordinary bloke and commuting between Wellington and his home in Hawke’s Bay is one way that Drury keeps the balance between home and work.

“It provides me with the best of both worlds.

I’ve tried with Xero to get it right. I really enjoy work, but I love to get out in the sea and have a surf, barbecues at night, spend time with the family. It also makes me really enjoy work more and the city.”

The shareholder applause at the AGM could have been because of the company’s latest

”

growth. Despite taking five years, from 2006 to 2011, to build up the first 50,000 Xero customers, in the past 10 months that number has doubled. It could have been because of the business’s increase in committed monthly revenue which has grown to $34.5m, compared to full year revenue to the end of March of just more than $19m.

It could have been because of the announcement that the company is considering a dual listing on the Australian Stock Exchange to make it easier for its Aussie partners and customers to invest. Or maybe, just maybe, it is because the message Drury delivers is one of confidence and optimism, full of passion and hope about the business he continues to build.

“We don’t have any doubt we’re going to be successful. You make sure you’re managing strategic risk, hire great people around you and control systems – it’s not rocket science.”

www.centraltoday.co.nz December 2012/January 2013 | 19

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9/11/12 2:01 PM

Issue | Peak Oil

Staring down

the barrel

By Corazon Miller

In its simplest definition peak oil is defined as the point in time when the global production of oil will reach its maximum rate, after which production will gradually decline. Add the range of differing opinions and this definition manifests itself into a highly complex and volatile mix of political, economical and geological issues.

A common misconception is peak oil is what happens when oil runs out; unfortunately it’s not so black and white. Yes oil is a finite resource, but long before we hit the bottom of the well experts say the cost of extracting this oil will simply become unaffordable.

The debate According to the founding Director of UKbased Peak Oil Consulting, Chris Skrebowski the peak oil debate has been ongoing, between economists and geologists for years. “Geologists maintain that peak oil is a geological imperative imposed because reserves are finite, whereas economists claim there is no shortage of oil or oil substitutes.”

“

Geologists maintain that peak oil is a geological imperative imposed because reserves are finite, whereas economists claim there is no shortage of oil or oil substitutes.

- Chris Skrebowski, director Peak Oil Consulting

Chris says the reality is both sides hold part of the answer. Peak oil is a complex phenomenon that occurs at the point when the cost of incremental supply exceeds the price economies can pay, without destroying the growth at a given point in time. He elaborates that geologists hold a grain of truth in the fact that the depletion of low cost oil will indeed produce peak oil however, the economists are also right as there is no shortage, but they have failed to recognise there is a price where oil can no longer be afforded.

“The problem is that the remaining oil is in extreme environments, it is technically challenging to develop or is difficult to refine,” he says. The increased difficulties make it more problematic to mobilise the oil in a cost-effective manner.

An inconvenient truth A professor at Otago University, Bob Lloyd says until recently the availability of fossil fuels has not been a problem and the high energy returned on energy invested for coal, oil and gas have ensured continued world economic growth for the last 200 years or so.

”

The energy invested is the amount of oil, or energy, that is needed to extract and process oil.

Early US oil (in the 1930s) and Middle East oil was very easy to get, with one barrel of oil needed to get 50 barrels of oil or greater.

This good fortune, along with the ratios of 80:1 for coal, meant that the high economic growth of the 20th century could be maintained.

However, today oil is getting more and more difficult to extract with ratios closer to 12:1 for deep sea oil and even lower for the nonconventional oils, such as the Canadian tar sands 4:1.

Bob adds that the Gulf of Mexico oil disaster, with BP’s well drilling in 5,000 feet of water and going down to 30,000 feet, illustrates the risk and energy now needed in the extraction process.

He agrees entirely with peak oil commentator Richard Heinberg, who recently suggested that the 2010 problems in the Gulf of Mexico will be typical of the

difficulties of extracting oil, post peak; and we may now have reached peak oil.

A Ministry of Economic Development spokesperson agrees on the whole that oil is a non-renewable source and that a decline in production is inevitable however, the department says it is difficult to pin-point when exactly this decline will occur. It says the problem with accurately projecting when a decline will occur, lies in the fact that there are basic questions about the quantity of the world’s oil resources that remain unanswered.

“The International Energy Agency (IEA) has no official estimate of when a peak in oil production will occur, but the IEA World Energy Outlook 2010 argues that even if conventional oil production does peak in the near future, known reserves of natural gas liquids and unconventional oil are, in principle, large enough to keep total oil production rising for several decades if necessary.”

However, travelling soothsayer and Canadian economic analyst Nicole Foss, claims the world as we know it is rapidly coming to an end. She is of the opinion that peak oil, which is knocking on our door as we speak, combined with the current unsustainable financial system are part of a perfect storm that we are ill-prepared to weather and will give us a century of challenges to look forward to.

She does acknowledge there is a decent amount of oil and gas left, but nowhere near enough to sustain us until a solution

20 | December 2012/January 2013 www.centraltoday.co.nz

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9/11/12 2:01 PM

Issue | Peak Oil

“

We are going to be looking, at the end of this big energy period, not instantly but over a long period of time, that there is going to be much, much, less energy. It will force a simplification of society.

”

- Nicole Foss. Canadian economic analyst

is found, especially when we have used all the cheap easy supplies and all that is left is the difficult, expensive fraction, which requires a lot more reinvestment to get.

“We will reach an impasse of net energy long before we develop a substitute.”

The implications

The ostrich approach University of Otago lecturer Bob Lloyd said in his 2011 paper titled The end of Oil and Implications for NZ, it is difficult to report on peak oil with the same level of supporting technical material as climate change, since oil availability and economics is a highly under-researched topic.

Nicole points out that the access to oil we have enjoyed has brought us to today’s stage Though it has a history as long as climate change, peak oil has nowhere near the of economic and cultural prowess - but we background documentation, or for that can’t stay here without energy. matter any national or international “Every availability dictates the socialbureaucracy dealing with its investigation. economical complexity we can sustain.

There is an international association for the We are going to be looking at the end of study of peak oil (ASPO) and an NZ branch this big energy period; not instantly, but of ASPO, but in terms of numbers and over a long period of time there is going to scientific credibility there is no comparison be much, much, less energy. It will force a with climate change. simplification of society.”

However, the Ministry of Economic To illustrate how this simplification will Development spokesperson says the manifest itself on New Zealand soil, let’s government does take the issue of peak look at the area of transportation. Dr Ralph oil seriously. At the international level, Samuelson, vice-president of the Asia Pacific New Zealand is actively engaged with Energy Research Centre, points out that oil international organisations like the IEA and plays a crucial role in our transportation the International Energy Forum to improve network. “Transport accounts for at least 80 percent of New Zealand’s oil consumption.”

Already in today’s economic climate we are feeling the squeeze as petrol prices go up.

Imagine if this went up to an unaffordable price – what then?

Transportation is a focal point in our lives, it gets us from A to B so efficiently that many of us no longer live and work within the same suburbs. You even hear of people commuting on a weekly basis to a different city. None of this would be possible if oil runs out.

“

international energy data transparency and help provide greater clarity around remaining global reserves. It also has partnerships via the IEA which help improve or develop new alternative sources of energy.

“The Government is ensuring that policies are in place [in New Zealand] to support the transition to alternative sources of energy, particularly in transport. Such alternatives are already beginning to enter the market such as biofuels, hybrid and electric vehicles.

Through the Petroleum Action Plan the Government is also committed to further development of our domestic petroleum resources,” the Ministry of Economic Development says.

Nicole Foss points out that the ‘renewables’ people hope will save us face different, but just as relevant problems. Though sun and wind used in solar and turbine energy are infinite, steels which are created to make these energy sources useable are not.

“It is a fantasy to say that we can have energy in perpetuity because the sun will be around for billions of years. It requires a

certain amount of affordable fossil fuels to deliver renewable energy.

“You can’t build wind turbines with wind; you don’t make solar panels with solar energy. We are good at telling ourselves stories that we don’t need to change, but change will come and it will be uncomfortable.”

Although Nicole paints a rather despondent picture, she is not the only one to blow the whistle on the problem of peak oil. It is a concept, which as has already been illustrated, and is quickly gaining traction in the world of academic research.

Bob says the solution lies in changing the underlying belief in continual growth.

“Ecological economists such as Herman Daly have been saying for many decades that the only hope for the world is to give up the doctrine of never ending growth and to move towards a steady state economy, but the allure of never-ending growth has usually been all pervasive and such pronouncements mostly ignored.”

You can’t build wind turbines with wind, you don’t make solar panels with solar energy.

- Nicole Foss. Canadian economic analyst

”

Bob says it now seems difficult to conceive a future outside of the oil driven life-style that has enabled economic growth. “Energy is necessary for economic growth. In the absence of any other resources becoming available the world economy must decline.”

Chris points out the current failure of most Western economies to achieve anything more than minimal growth in 2011 was most likely because oil prices are already at levels that severely inhibit growth. He adds research by energy consultants Douglas Westwood concludes that oil price spikes of the magnitude seen in 2011 correlate, onefor-one with recessions.

www.centraltoday.co.nz December 2012/January 2013 | 21

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9/11/12 2:01 PM

Interview | carboNZero

Zero tolerance It’s difficult to find a hotter topic right now than climate change and the extent of our impact upon it. Considering what’s at stake, the old stiff-upper-lip approach of ‘keep calm and carry on’ doesn’t really cut it, and this is where carboNZero comes in.

The carboNZero programme was established in 2001 by Landcare Research New Zealand Limited. The programme is based on more than a decade of research on climate change, greenhouse gas measurement and carbon monitoring.

Its goal is to provide robust tools for individuals, organisations and events to reduce their greenhouse gas emissions or carbon footprint with the highest level of credibility and integrity.

Karen Pasco talks to carboNZero acting chief executive Dr Ann Smith about the programme, her role in it and what they’re trying to achieve.

What is the carboNZero programme?

“The carboNZero programme is a scheme that provides the rules and guidance for individuals, companies’ products and services to be certified as carbon neutral.”

Why was it introduced?

“Initially, the carboNZero programme was introduced for individuals and companies wanting to take action to reduce their climate change impacts. Individuals were concerned about the impacts of their air travel. Companies were concerned about the impacts of energy use and freight to overseas markets. In the mid-1990s there was an overseas campaign that targeted the ‘food miles’ associated with New Zealand exports.”

What research prompted its introduction?

“In the early 1990s, Landcare Research had a number of research programmes that focused on measuring greenhouse gas emissions and carbon monitoring. This research linked the concept of rewarding landowners for restoring native forest on land where production was marginally profitable with companies wishing to reduce the impacts of their carbon footprint. Through this research, Landcare Research created the first carbon credits in New Zealand and facilitated the first examples of companies becoming carbon neutral. The carboNZero programme resulted from this research.”

How does it work?

“You (individuals and companies) measure your carbon footprint, put in place a plan to reduce your carbon emissions and offset your remaining unavoidable emissions by purchasing carbon credits. The carboNZero programme then audits your carbon footprint and emissions reduction plan and certifies that you have met the requirements or rules of the programme. Companies that measure and reduce their carbon footprint can choose to be CEMARS certified (Certified Emissions Measurement and Reduction Scheme).”

What impact has its introduction had?

“The carboNZero programme has influenced the development of the voluntary carbon market in New Zealand and what actions are required to become carbon neutral. Over 700 organisations and many products across five countries have been certified through the programme. Over the past five years, the carboNZero programme has certified carbon footprints that add up to more than New Zealand’s annual national footprint, which is around 70 million tonnes of greenhouse gases. These companies are actively working to reduce their emissions.

“NOTE: the greenhouse gases are carbon dioxide (from burning fossil fuels), methane (mainly from agriculture and landfills), nitrous (mainly used in electricity transformers); these gases have different impacts or global warming potential in the atmosphere; they are collectively measured as tonnes of carbon dioxide equivalents where carbon dioxide has an impact of one.”

What businesses are being certified?

“CEMARS and carboNZero certified companies can be found in almost every sector including food and beverage, utilities, transport, airports, construction, finance and banking, higher education, health, tourism and accommodation.”

What businesses are eligible to join the carboNZero programme?

“Any business can register to become certified through CEMARS or the carboNZero programme. Any company required to report their carbon footprint or actively working to reduce their carbon footprint will find the framework and rigour provided by the carboNZero programme helpful.”

How are businesses reacting to it?

“The feedback that we get from CEMARS and carboNZero certified companies is great. You need a good measurement to identify where the hot spots are in your carbon footprint.

Generally, reducing your carbon emissions requires you to put in place electricity and fuel efficiency, water conservation, waste minimisation and green travel plans. These are all part of a company’s sustainability journey. Success in reducing emissions becomes part of a company’s story and great marketing material.”

What are some of its success stories?

“As a programme we have had many successes such as: becoming the world’s first internationally accredited greenhouse gas certification scheme under an international standard called ISO 14065, being recognised

“

Antipodes Water, carboNZero certified product

These leading initiatives are great to see. Not just seeing results from clients when they reduce their carbon footprint, but also when they reduce their costs as a result and New Zealand and overseas businesses become leaner and meaner. Those success stories really motivate the team.

- carboNZero acting chief executive Dr Ann Smith

”

by the Carbon Disclosure Project, being recognised by the UK Government, and now we have measured and verified over 75 million tonnes of CO²e.

day activities cause emissions and take action to manage and reduce the largest sources of these emissions (you can use our free calculators on our website to do this).

“To put that in perspective it means we have measured and verified footprints that collectively are more than New Zealand’s entire annual carbon footprint.

“Where emissions cannot be further reduced or are unavoidable, some organisations and people choose to invest in projects elsewhere that reduce emissions. This is most often done by purchasing and cancelling offsets from trusted carbon credit projects overseen by governmental or international agencies with the authority to issue tradable units or carbon credits created by these projects.”

"However, the success we really cherish and enjoy is the success and achievements of our clients. Clients that achieve world firsts, like the New Zealand Wine Company with the first carboNZero certified wine, Bridgestone and the first carboNZero certified tyre.

“These leading initiatives are great to see.

Not just seeing results from clients when they reduce their carbon footprint, but also when they reduce their costs as a result and New Zealand and overseas businesses become leaner and meaner. Those success stories really motivate the team.”

What are the major steps New Zealanders need to take to reduce greenhouse gas emissions?

“Burning fossil fuels for activities such as transport and electricity generation are generally where most New Zealanders emissions come from. But the most important contribution that individuals, communities, organisations and businesses can make, is to understand how their day-to-

What are some easy ways businesses/ farmers could reduce their greenhouse gas emissions?

“Farms are businesses and like most businesses, farms can look at energy and fuel being used in various parts of their farm. If you can reduce your usage, you are reducing emissions. And, by the way, you will reduce your costs, which can really help farmers. Just need to be smart about using resources.

“A large proportion of agricultural emissions come from livestock and fertiliser use.

Although it seems there is not a lot that can be done about this, there is some great research being done by Landcare Research and the other Crown Research Institutes – have a look at the greenhouse gas projects reported on their public web pages.”

22 | December 2012/January 2013 www.centraltoday.co.nz

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Bridgestone NZ’s Ecopia tyre, carboNZero certified product

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carboNZero acting chief executive Dr Ann Smith

J.Friend and Co, carboNZero certified product

VnC Cocktails, CEMARS certified product

What considerations do people need to make in various sectors?

“They need to first consider the fundamentals of the business e.g. what is necessary? Then look at all other operations, what could be done better, smarter and more efficiently.

Generally most industries will have a necessary function which emits emissions, but that function is imperative to use to remain competitive in that industry.

“For instance, a courier company needs to use cars and fuel to run their business. But what they can do is look to use more fuel efficient vehicles, look at ways of streamlining delivery runs, provide drivers training and incentives to operate their vehicles more efficiently etc. The courier company could also look at the energy use in their offices, waste to landfill and try to reduce the amount used. There are many things that can be done.”

What is your role at the carboNZero programme and your main objectives?

“I manage technical strategy for our programme and lead a team of dedicated environmental experts and auditors who are passionate about reducing greenhouse gas emissions. I am also responsible for the technical development and quality of the programme and related research.

I also participate in the development of international standards for greenhouse gas accounting and reporting to ensure that the certification of our clients is based on international best practice.”

What prompted you to take up this role?

“I was using the science and stories from the carboNZero programme as examples in my teaching in the UK before I came to live in New Zealand. I was running a masters programme in environmental management for business and all my

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Interview | carboNZero

“

We need our planet to be safe and healthy in the widest possible sense.

Every little bit helps no matter where you are. Through the carboNZero programme I can help make a difference.

- carboNZero acting chief executive Dr Ann Smith

students were middle and senior managers from business and industry. Later, I joined Landcare Research and I was delighted when I was asked to be programme leader for the carboNZero programme. I felt that the research programme had the potential to be a successful business.

“There is a real opportunity to take our expertise to the world and make a real, tangible difference in reducing emissions. I want to leave the world a safe and healthy place for my grandchildren to grow up in. I can’t do that alone.

“We only have the one planet to live on. No company would set out to trash the planet in its business plan. So the converse implies that the majority of businesses want a safe and healthy planet. If we needed to find another suitable planet to live on, we should have set out to find it 50,000 years ago.

“We need our planet to be safe and healthy in the widest possible sense. Every little bit helps no matter where you are. Through the carboNZero programme I can help make a difference.”

”

What previous roles had you been working in prior to this one and where were they?

“I have significant expertise and experience in environmental management and sustainable development strategies.

Previous roles include designing and running the masters programme that I mentioned above, sustainability coordinator for a large UK University and project manager for collaborative projects designed to help businesses improve their environmental performance.”

How do these contribute to your present role?

“Having a background in environmental management and real hands on experience in trying to reduce environmental impacts for large entities, have helped me to understand the problems our customers face and to tackle these with wider sustainability objectives in mind. This experience enables me to shape the vision for our programme to be effective for our clients and to make a difference for the environment.”

What tertiary education have you completed and degrees/doctorates/ professorships do you hold?

“I have a Bachelor of Science (Honours) in botany and psychology from the University of Adelaide, a doctorate in marine biology from the University of London, and a professorship in environmental management for business from the University of Hertfordshire.”

Where do you want the carboNZero programme to be in the next five years?

“I would like the programme to be world leading through its credibility and integrity.

I would like our programme tools and guidance to be easily accessible, practical to use and able to be integrated with existing business systems. I would like our brands to become symbols associated with clients and consumers who have made the environmentally responsible decision to reduce their footprints. I would like our programme to be making a difference for organisations and the environment on a world wide scale.”

How do you intend to get it there?

“By being science-based, robust and practical, ensuring that we continue to lead the world with our certification rules, tools and guidance. If participation in our programme helps our clients to reduce their emissions and costs and helps them meet stakeholder demands for sustainability action then it makes good business sense to do this. We are also working on some big projects, which will get attention. But in general, with commitment to our programme principles and hard work, we believe we can be the next New Zealand success story.”

If you would like to know how carboNZero certification could help your business call 0800 CNZERO or visit www.carboNZero.co.nz

www.centraltoday.co.nz December 2012/January 2013 | 23

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9/11/12 2:01 PM

News | Human resources

Recruitment vs retention ...the hidden price of hiring Surprisingly there are company managers out there who take delight in a high staff turnover.

Every year they can march into their managing director’s office and point to how they have managed not to have to increase the company’s salary or wage bill and some may even be able to claim financial incentives for doing so.

The managing director will often be pleased his senior manager has been able to do this, given the often high percentage of the budget being taken by staff costs. They would feel it was a pointer toward a healthy bottom line.

But is it?

Even those managers and companies who accept that employee turnover hurts their organisation’s bottom line often fail to fully grasp the total extent to which it affects their business.

There are clearly a number of turnover costs that can be easily quantifiable in relation to staff turnover, but these costs are just the tip of the iceberg.

Human resources website HR.com has estimated that it costs two to three times more to replace a worker than to keep an existing employee - even when you’re replacing an unproductive employee with one who is more efficient. The Society for Human Resource Management (SHRM) estimates that replacing a single employee costs roughly one and half times that employee’s annual salary.

Under the SHRM model, a junior employee on $30,000 per annum, who will only stay for a short time, say two years, will cost the company for their replacement $45,000, or an additional $22,500 in lost profits per year over those two years. If the same employee was encouraged to stay longer, say five years, it would only cost the company $8,000 a year.

There are numerous turnover costs which will never appear on any balance sheet or income statement which can have a serious impact on a firm’s bottom line. Some of the costs associated with employee turnover are unavoidable and must be expected to occur in the normal course of business.

The cost of recruiting new employees takes time and money; from advertising the open position to sifting through resumes, interviewing candidates and training; employee recruiting can be tedious and expensive.

reference checks, drug testing, cost of overtime pay, temporary help and much more.

And once a hiring decision is made, the costs of turnover don’t stop, but rather continue.

Sign on bonuses, relocation costs, and any increases in salary level necessary to attract new talent all add up quickly. The time spent

by HR managers to get onboard and train the new employee can also be costly and unnecessary. These are all tangible costs that could be avoided with a better employee retention strategy.

Consider the affects on productivity that are caused by turnover. It takes on average eight weeks to recruit and hire a new employee.

During this time production can seriously falter. Other employees have to pick up the slack in production, often taking on tasks and responsibilities they are unfamiliar with or untrained in. The negative affect on production caused by turnover doesn’t stop when a new employee is hired.

There is always a learning curve associated with any job; for some it can be short and insignificant, while for many others it can be a considerable period of time. During this time it takes a new employee to “get up to speed” with the rest of the team, production will never be as good as it could be.

There can also be a significant loss in business due to employee turnover. Many employees enjoy a loyal following of customers with whom they share a real connection. When these employees leave, particularly if they depart to a similar business, many of those loyal customers go too.

Another serious cost to companies when they lose employees is the loss of organisational knowledge. Many employees are able to become experts in the field they work in and when they leave, so does that knowledge.

These employees are no longer available to share this knowledge and mentor junior members in the company. Once again these costs are near impossible to quantify, but there is sure to be an affect on the bottom line.

How can a company retain staff and prevent that bottom line drain?

It could be something as simple and tangible as remuneration, or it may be something more intangible like job satisfaction.

Hard costs, such as recruiting, interviewing, and training are easy to quantify. However, there are other soft costs which are more difficult to quantify, but can have a huge impact on an organisation’s bottom line.

So if that junior employee was offered a slightly higher salary, say $40,000, the chances of that employee staying longer are much higher. If they were to stay five years, the loss of profit to the company would only be $12,000 annually, as compared to the annual cost of $22,500 if they left after two years on $30,000. It could also mean a more experienced or productive person could be employed.

Each time an employee is lost the hiring and selection cycle must start again. These costs can be significant: advertising costs, cost of recruitment agencies, background checks,

A fair and equitable wage and benefits package is the foundation for any successful employee retention programme, but the basic rule is ‘do not take employees for granted’.

“

Valuing employees will increase employee retention. Invest in employees by training them and providing them with opportunities for advancement. No one wants to do the same thing forever.

The recent recession has caused many employees to step up and take on more work for the same, or in some cases, less money.

Many of them might have been happy to still have a job, but that feeling will not last forever.

”

Valuing employees will increase employee retention. Invest in employees by training them and providing them with opportunities for advancement. No one wants to do the same thing forever. Companies would do well to try to advance from within whenever If there is no work-life balance and no extra possible, and challenge employees to try new pay to compensate for the added hours, it is and innovative ideas. They might come up just a matter of time before employees simply with some cost saving devices of their own. burnout or become bitter. Fear of losing a A Harvard University study reported that job will not motivate people indefinitely, particularly when they may be able to find 80 percent of employee turnover can be better pay or a less demanding attributed to mistakes made during the hiring work environment. process. The implications of this are huge: up to 80 percent of your turnover can be blamed Those in leadership often assume high on hiring mistakes. The problem lies in the performing employees are happy and employee selection process. Simply put, subsequently do not take the time to communicate with them. Communication is the wrong people are being hired for the the key to every successful relationship and wrong jobs. employment relationships are no different.

Think outside the box; while that junior Problem employees demand attention, but employee who will work for $30,000 and high performers need attention as well. will stay for just a couple of years looks good Acknowledge and reward them for their hard work and loyalty. If you do not then a on the balance sheet, maybe a more senior competitor might! employee who is looking for a longer term Listen carefully to the ideas of employees and position, even though they may cost slightly more, is better for business in the long run. treat them like individuals instead of cogs in a machine. Many company managers are There is no arguing with the fact that retaining uncomfortable sharing important business current employees is more cost effective and financial information however, truthfully than recruiting new ones. Taking the time presenting the facts can prevent panic. to invest in employees and make them feel Considering the years of layoffs and business appreciated may not seem like a dire business closures, employees who are left in the dark decision, but over time the money saved will tend to fear for their futures. Silence could send them job hunting. outweigh the time spent.

24 | December 2012/January 2013 www.centraltoday.co.nz

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Leading kitchen design

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Eisno prides itself on offering high-fashion appliances that help determine the style of any kitchen. Eisno is not just a kitchen appliances distributor brand. Its target is to be a kitchen fashion leader, continually offering a full range of products backed by decades of professional experience in kitchen appliances and manufacturing to Oceania users, who demand high-end brand quality, leading product concepts and fast service.

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Remarkable History EISNOâ&#x20AC;&#x2122;s remarkable quality is due to the strict Italian manufacture standard system. Eisno is one of the largest OEM (original equipment manufacturer) factories in China. Its customers around the world include Whirlpool, Electrolux, CDA, Haier, with millions of product units exported each year to customers in more than 40 countries.

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9/11/12 2:01 PM

News | Lifestyles

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Mirabelle rings

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Premium computing

Ring ‘blingin’ fashion These gorgeous rings are part of the Mirabelle collection of rings and earrings designed exclusively for Kate Sylvester, inspired by the cult film and soundtrack Reality Bites; think Gen Y, first love, first heartbreak.

Each piece is hand-made in New Zealand and available in gold or silver. When it is not shining on a finger, keep this ring safe in its cute, red leather, love heart pouch.

HP all-in-one PC It’s the best of the tablet and smartphone realm rolled into one bigger and better package on the HP TouchSmart. HP promises that its latest touch screen computer will deliver some of the best touch technology that you will ever experience on a PC, on its biggest screen yet. Its cutting-edge touch technology with a sleek all-in-one design has resulted in a revolutionary PC experience. With its Genuine Windows 7 Home Premium system and tilting monitors, it is designed to be both comfortable and high functioning. An added bonus is the integrated apps and games that keep you entertained, informed and in touch.

RRP: $238 Available from: shop.katesylvester.com or Kate Sylvester shops nationwide

RRP: $2499 - $2899 More information go to: www.hp.com

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Island wine Obsidian Viognier 2011

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Tech savvy bottle opener

This boutique wine made on New Zealand’s own Waiheke Island is a must-have. With its pale straw colouring, this wine has floral aromas of honey suckle and citrus blossom with a subtle apricot and vanilla undertone. It has a refined but focused palate with sweet fruit and subtle oak giving it a unique complexity. Quite simply, it is the perfect partner to an evening meal.

iPhone bottle opener

Go to: www.obsidian.co.nz

The iPhone claims to do just about anything, from waking you up in the morning to recording your heart-rate. But there is one thing it hasn’t been able to do – until now; open a beer bottle.

The solution is simple; use this funky case turned bottle opener.

RRP: $39.95 Available from: www.notsocks.co.nz

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Sustainably fashionable Chica Rosa Clutch Bag in Silver

It’s the perfect clutch for any girl interested in protecting the environment. This beautifully designed bag has been hand-made in Brazil from recycled aluminium pull tabs. Made as part of an initiative to create work locally in Brazil, each bag is signed by the person who made it and you can also go online and read all about their lives.

This makes for a great clutch purse with a difference, one that is the perfect size for a phone, lippy and credit card.

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“Green” tea Eco Cup – tea lovers edition An Eco cup for tea lovers, this cute version of reusable coffee cups are made of stylish porcelain, which provides an alternative to the disposable coffee or tea cups. Take it to your local café, use it at home or show off your stylish earth-loving ways at the office.

RRP: $19.90 Available from: www.funkygifts.co.nz

RRP: $89.99 Available from www.boltofcloth.com

26 | December 2012/January 2013 www.centraltoday.co.nz

CNT #70 Pages 1-48.indd 26

9/11/12 2:01 PM

News | Lifestyles

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Indonesia’s Island Collective Gili T Islands Just a short two hour, exciting (or terrifying – depending on how much of a thrill-seeker you are) fast-boat trip away from the Bali shores, are a set of picturesque atolls which promise a tranquil island holiday.

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Coffee art

Crossing the Wallace line from the Oriental region over to the northernmost tip of the Australasian region, you will find the West Nusa Tenggara province and three of its most attractive gems – the Gili Islands of Gili Meno, Gili Air and Gili Trawangan.

Bugatti diva espresso machine

Gili Meno is the smallest of the three islands, and with its castaway feel is perfect for honeymooners or those simply wanting an escape from civilisation. Gili Air is probably the least developed of the three and provides a real Indonesian island community experience for those who fear the tourist masses. Gili Trawangan is the most popular of the three atolls and as a result is commonly called the party island, with its spattering of bars and restaurants.

The Case Bugatti Diva espresso machine is the queen of all fine Italian design. Available in striking red or stunning chrome, this product features a 12-bar pump, 16-bar steam pressure, thermo block heating element, one litre water tank, a steam nozzle for frothing and heating milk and can be used with both coffee pods or ground coffee for 1-2 people. An innovative drop system stops any coffee escaping. With a quick warming time of two minutes this is truly an investment for your morning fix.

However unique characteristics aside, all three idyllic atolls are home to the powdery white sand beaches and sparkling turquoise waters, which provide an idyllic time away from the rowdy shores of Bali. With its clear turquoise blue waters and stretches of white beach, the land and island marine life, it’s a holiday that is both relaxing and exciting. Go diving or snorkelling, watch the marine life dart by, see the pretty corals in their glorious colour and watch the turtles laze in the warm tropical sun.

RRP: $2,099 Available from: www.whare.net.nz

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Lighting up

However cat-haters must beware, being trapped on the island these feline creatures have bred and now rule the roost basking on the beach or in a café chair – just look before you sit.

Being car free may seem like another problem to city slickers, but these islands are so small going for a walk around doesn’t take long at all; and if you do get tired, on your way back there is always one of the horse-drawn taxi carriages.

Vespa table lamp

This Vespa Table Lamp is a very special and elegant object - its inspiration comes from the headlight of the 1946 hub cover of a GS vespa. It is a must-have for scooter enthusiasts or for anyone who appreciates classic Italian design and style. This very practical and functional unit featuring some of the historical themes from over the years of Vespa production.

For those staying the night there is a range of accommodation suited to all budgets; from the five-star villas with all the perks, to a small beach-side bungalow.

For more information go to: www.gili-paradise.com

RRP: $595

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Available from: www.iconic.co.nz

Swiss Time Zuric Partime

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Chic cushion wear Bolt of Cloth cushions

Choose from one of the many unique designs (linen or cotton) Bolt of Cloth has wrapped around its nice comfy cushions; from the New Zealand-inspired Tui in Red cushion cover, to the more exotic Las Senoritas. If these don’t fit your style – call Bolt of Cloth and it can, more often than not, custom-make a design to suit your needs.

This Swiss-made timepiece is a geometric version of the hourglass, which shows both the elapsed time and the proportion remaining. It is a work of art that is uncomparable; no ticking, no trickling, and no blinking digits.

A right angle within the circle shows the hours horizontally and the minutes vertically. The elapsed time is shown in white and the blue represents the hours left in the day. For those wanting a more traditional timepiece, never fear, a push of a button reverts the hourglass into a digital display of time.

RRP: $ 981.55 Available from: www.partime.ch

RRP: From $39.99 - $89.99 Available from: www.boltofcloth.com www.centraltoday.co.nz December 2012/January 2013 | 27

CNT #70 Pages 1-48.indd 27

9/11/12 2:01 PM

News | Rio+20

An environmental

ultimatum

By Corazon Miller

This side of the millennium has seen its fair share of green placard waving, so much so that many have become immune to the call of the environment.

But even here in New Zealand, with our vast expanse of green pastures and huge spreads of marine environment, there are problems left over from generations of slow action.

One New Zealand teenager has taken matters into her own hands; challenging the global community to step up and protect the planet from further environmental and economic decay. At this year’s United Nations conference on Sustainable Development in Rio de Janeiro, Wellingtonian Brittany Trilford gave an impassioned speech for change in front of some 140 delegates.

The 17-year-old told the leaders to think why they were there; “Why are you here and what can you do here? I would like you to ask yourselves: are you here to save face? Or are you here to save us?”

As Brittany concluded her speech she delivered an ultimatum to those listening; “You have 72 hours to decide the fate of your children – my children’s children and I start the clock now.”

The conference commonly called Rio+20 was held over three days from June 20 – 22, the meeting where governments, international institutions and NGOs hoped to generate change; form measures to reduce poverty, promote decent jobs, clean energy and a fairer use of resources.

Broken promises Brittany kicked off the conference by criticising the 140 leaders present for failing to live up to promises made at the first conference held in Rio 20 years ago.

“They made great promises; promises that when I read them still leave me felling hopeful. These promises are left not broken, but empty. How can that be? When all around us is the knowledge that offers us solutions, nature as a design tool offers insight into systems that are whole, complete, that give life, create value, allow progress, transformation, change.”

The UN Secretary General, Ban Ki-Moon himself acknowledged the world has made little progress on environmental issues since that first meeting two decades ago. “Twenty years ago, the Earth Summit put sustainable development on the global agenda. Yet let me be frank: our efforts have not lived up to the measure of the challenge,” he told delegates.

“Far too long we have behaved as though we could indefinitely, burn and consume our way to prosperity. Today we recognise that we can no longer do so.

“The old model for economic development and social advancement is broken. It is time for all of us to think globally and long term, beginning here now in Rio.”

New Zealand at Rio New Zealand, while traditionally having a reputation for being clean and green, has problems of its own. Many regard our green paddocks and blue waters as part of the status quo – but if critics are right, change may soon be afoot, and action is needed now.

World Wildlife Fund New Zealand executive director, Chris Howe says his organisation’s recent Beyond Rio report highlighted New Zealand’s poor environmental performance since the original Rio Earth Summit 20 years ago.

“While the New Zealand government has little to be proud of, we urge the New Zealand delegation at Rio+20 to be a constructive part of the negotiations and to put true environmental protection at the heart of decision-making.”

However, Environment Minister Amy Adams at her opening address at Rio says New Zealand is committed to safeguarding the future environment.

“New Zealand has come to Rio with a hope – that in reaffirming and renewing the world’s commitment to sustainable development we will address the future of the planet and aspirations of future generations,” she says.

As proof by the closing of Rio+20 New Zealand had solidified its commitment to the global ocean partnership and gave support to an indigenous network which was also launched at the conference.

In Adam’s speech she highlighted the range of other commitments New Zealand brought to Rio+20: • Phasing out inefficient fossil fuel subsidies: These are said to be in the range of US $400 – $600 billion a year. Money spent on fossil fuels is money that could be spent on other sustainable development priorities, health and education.

• Protecting the oceans: Sustainable management, conservation and protection of our oceans are areas that New Zealand feels deserve a more ambitious collective action. The oceans provide jobs, resources, food and impact on the global climate.

The problems

“

The old model for economic development and social advancement is broken. It is time for all of us to think globally and long term, beginning here now in Rio. - UN Secretary General, Ban Ki-Moon

”

is rampant, famines are starving nations, droughts prevail and islands in the Pacific and the Caribbean are literally drowning.

for the better must happen. “It is a historical opportunity not to be missed.”

Director general of WWF International Jim Leape says nations needed to set a new direction and mindset at this year’s conference. “Over the past few years we have seen how reckless mismanagement of the world’s financial capital can wreak havoc in society and yet we are treating the Earth’s finite natural capital in a similarly dangerous way,” he says.

Small steps

“Rio+20 needs to set a new course for the global economy… in order to meet the food, water and energy needs of the future.”

Director of the French humanitarian organisation Charles Leopold Mayer Foundation (CLF), Pierre Calame, echoes Jim’s sentiments, saying it has taken some time for humanity to begin to understand we are sharing a planet that has a finite supply of natural resources.

As the three days of discussing, debating and formulating plans came to a close, there were no miracles but there were promising signs of change.

An outcome document, titled “The Future We Want”, formed the foundation of the global leaders’ renewed promises to change.

Countries renewed their political commitment to sustainable development, agreed to establish a set of sustainable development goals and established a high-level political forum on the issue.

“By the time of the first Earth Summit held in Rio de Janeiro in 1992, the global community had begun to realise humanity had the potential to destroy the planet – not by war – but simply through our way of life.

It called for action including; detailing how the green economy can be used as a tool to achieve sustainable development, to strengthen the UN’s Environment Programme, as well as promoting corporate sustainability, steps to assess the well-being of a country outside of the normal GDP rating strategies for financing sustainable development, a focus on gender equity and the need to engage civil society and integrate science into policy.

“The first decade of the 21st century has witnessed repeated failures of international negotiations.” Part of the problem Pierre says is that the big powers are often reluctant to change.

However critics, environmentalists and anti-poverty campaigners have blasted the document as lacking both detail and ambition, saying more definitive action is needed – now.

Pierre points out the former United States president George W. Bush once said, “The US way of life is not negotiable”. But Pierre says it should be negotiable, the big-shots need to be challenged to create radical change.

He adds Rio+20 is the place where change

As young New Zealander Brittany Trilford put so succinctly without change “our future here is questionable… time is ticking”.

“We, the next generation, demand change.

We demand action so that we have a future and have it guaranteed.”

At times it is certainly easier to sit in the comfort of our first world homes without a thought as to who will be left to tidy up our mess. We can quite easily pretend the third world does not exist, poverty is a choice, climate change is a myth and rising sealevels are fiction.

But the signs are there; our actions, or lack thereof, have consequences. Marine life is suffering, the water is being sullied, poverty

28 | December 2012/January 2013 www.centraltoday.co.nz

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9/11/12 2:01 PM

News | Q&A

Business calls Q & A with 2degrees business chief sales officer Mike Cleary

By Corazon Miller

For many years New Zealand mobile customers were caught between a rock and hard place, under what was considered a mobile telecommunications duopoly between Vodafone and Telecom.

The lack of competition meant prices barely budged as the two corporate giants remained unchallenged, and consumers were left with little choice.

However, in recent years a new kid has joined the block – 2degrees – and is doing what it can to give the market a little shake-up.

We talk to the 2degrees business chief sales officer Mike Cleary about just how 2degrees has broken into the market.

What challenges have you faced entering New Zealand’s telecommunications duopoly?

“We have been open to challenges coming into the market, which has been dominated

by Telecom and Vodafone. People have traditionally been tied into long-term plans which prohibited them from changing over; moving to us in the middle of the plan was costly. The freedom of movement was seen more readily in the prepaid and consumer markets.

“But we assist with payback periods if customers want to make the savings by going over to 2degrees. 2degrees is prepared to assist customers in this regard and help them make the change.”

Starting out with 2degrees business what was your vision for it?

“We took the time to build up the business side. 2degrees has been in the market for three years now, but we took the time to deliberately develop the business side. It took two years.

“Since we launched we have been trying to connect with businesses to offer them a compelling proposition that is fantastic value, with excellent customer service based in New Zealand and a solid network.

“These are three key factors that people want. We believe we have delivered.”

What kind of innovative strategies have you put in place?

“We believe if you pay, you should get the full benefit. For example we have what is called ‘Carry over minutes’; it’s the one thing we have over our competitors. People pay for a plan with a certain amount of minutes, but our competitors take these away at the end of the month. We don’t; we allow customers to carry them over. People can then build a stockpile of minutes. It is a hell of a lot fairer.

“Shared data is another business innovation unique to 2degrees. Businesses are now more mobile centric, looking to increase productivity. They often have mobiles and tablets; 2 degrees shared data can be shared across employees or devices.

Separate plans are not needed as the data can be shared with up to five employees or devices.

“There is also the $149 plan, which lets you talk as much as you like without having to worry about the cost. Customers with other competitors can pay $300 one month, $400 the next, $200 the next – it jumps all over the show. With this plan you know. People are buying certainty. It revolutionises the way business users use phones.”

How has the recession impacted the growth of 2degrees?

“Lots of businesses are struggling, but we go in and offer a good deal. We offer a high quality product at a reduced price – New Zealanders have given our entry into the market a warm reception. We are the new kid on the block between Telecom and Vodafone; we are turning the market on its head and people like it and get it.

“While some businesses are certainly struggling we can decrease cost and boost productivity.

“Growth has been phenomenal over the past year. Thousands have connected to 2degrees, from one man bands, to smallto-medium sized enterprises and large corporates. It has also just been listed by the New Zealand Government as one of its approved suppliers.

“We have gone past one million customers in three years.”

Why do you think people have been drawn to you?

“People on 2degrees get a good deal; we decrease the amount of jargon and red tape and we keep it simple and transparent. We are a reliable network and we are a brand that has resonated with New Zealanders.”

“

What potential savings can customers make by going over to 2degrees?

Since we launched we have been trying to connect with businesses to offer them a compelling proposition that is fantastic value, with excellent customer service based in New Zealand and a solid network.

”

- 2degrees chief sales officer Mike Cleary

“Businesses can make huge savings, it is hard to give it a dollar figure, but our analysis has shown that companies on average see a 25 percent value on savings.”

Where does your coverage extend to?

“We cover up to 97 percent of the population – we don’t reach the more isolated areas, but we are on par with Vodafone.”

What about broadband? Why is it more expensive out of main centres?

“Our broadband is reliant on where our network towers are. Because we have an agreement with Vodafone in other areas where we have use of their towers, we are not able to offer as good pricing in some areas. But as we increase our infrastructure we will increase this offering to others.”

Where to for the future?

“We want to do more of the same; we are delighted with our progress to date.”

www.centraltoday.co.nz December 2012/January 2013 | 29

CNT #70 Pages 1-48.indd 29

9/11/12 2:01 PM

Napier is the Art-Deco CAPITAL of the land and arguable one of the architectural style’s premier sites on the planet. The unmistakably stylish and funky design is what this small east-coast city prides itself on; making it a great place to visit.

And of course nothing quite compares to a weekend away, especially if you’re lucky enough to find the perfect destination – one that seems as if it were designed with exactly your needs in mind.

A comfy stay This is where the Econo Lodge Napier can help.

This family-owned business offers a wide range of stand-alone private accommodation options; from a studio suite, to a one or two-bedroom suite. These suites are spacious and functional, ideally suited for business travellers or for a family on holiday.

All suites are equipped with air conditioning, super king or king beds, ensuite bathrooms, couches, microwaves and fridges, with parking right alongside.

The team at Econo Lodge Napier Like to make things easy for guests, so included in any stay is free parking, a free newspaper, free WiFi allowance daily, a free airport shuttle and an easy late check-out till noon.

The Econo Lodge Napier caters for any and all, but one of its prime attractions is its undeniably good value for money, meaning you can escape life’s daily grind without even the slightest risk of putting a dent in the wallet.

An ideal location This simply decorated but homely, welcoming hotel is situated just 50 metres from Westshore beach and from Napier’s new cycleways and walkways. It is also just minutes away from the city’s famous art-deco district, the West Quay restaurant area and there are 60 wineries within close driving distance to the lodge.

The lodge also offers four high-quality trek bikes available for hire, for those wanting to enjoy the scenery in an environmentally friendly way.

Staying at Econo Lodge Napier is a nobrainer as not only does it offer affordable accommodation, but it is ideally situated in the midst of all the offerings of a perfect holiday destination – so come and stay explore the best of what Hawke’s Bay has to offer.

Fresh flavours It is also here that you can find Hawke’s Bay’s oldest pub (c. 1851) – on the site of the Westshore Beach Inn. Its award-winning pub bistro ranked number one on TripAdvisor for 2012. The Bistro offers fresh local produce and as a result has earned itself a variety of accolades such as the “Beef & Lamb Excellence Award” for 2011 and was nominated again for the 2012 Hawke’s Bay Hospitality Awards as an “Outstanding Local” for the fourth year in a row. It is the ideal place for any family celebration or get-together with friends.

CNT #70 Pages 1-48.indd 30

You can’t judge a book by its cover Reviewed March 6, 2012 on Trip Advisor “From the outside you don’t realise how modern and comfortable the rooms are. Best bed I have ever had in a motel/pub. Nice and quiet with the separate cabins, carpark right outside the room, and the bathroom was nicer than mine at home! Friendly and helpful staff.”

- Travelmumo8 NZ road trip Reviewed April 18, 2012 on Trip Advisor “Travelled with family from Auckland to Wellington. Found Econo lodge in Napier and had a fantastic stay. Not only affordable but everything you need. Meals in the restaurant were great and catered for different palates.

Rooms were clean, well set out. Parking easy and not far from the city centre .Found the area quiet and peaceful, within walking distance to the beach. Staff were friendly and helpful. A great two night stay.”

– Sally L Just made so welcome Reviewed February 19, 2012 on Trip Advisor “I have now stayed here twice & found everyone there to be so friendly & helpfull, & will go & stay there again should the occasion arise.”

- Pauline Quality place all round Reviewed October 30, 2011 on Trip Advisor “Highly recommend this place to stay to anyone. The people in charge were welcoming and friendly. The breakfasts were amazing and the place in general is very nice place.”

– Jamie H

Find us on Facebook Econo Lodge Napier

FREE Wifi Allowance FREE Daily Newspaper FREE Parking FREE Local Calls FREE Late check out by arrangement FREE Airport Shuttle Econo Lodge Napier 85 Meeanee Quay Westshore Beach Napier, Hawke’s Bay T (06) 835 9879 E bookings@econolodgenapier.co.nz www.econolodgenapier.co.nz

9/11/12 2:01 PM

Focus | Lumberland Building Supplies

Growth reaps rewards The phenomenal growth of Lumberland Building Supplies in Palmerston North has been marked by the firm picking up the BuildLink Supreme Store of the Year Award at the recent 2012 awards ceremony.

What started out as an idea to help fencing contractor Simon Cavanagh expand his business, has turned into one of the fastest growing rural based timber and timber products suppliers in the region.

After picking up the Attitude Award at the 2010 BuildLink Awards, Lumberland owner Simon Cavanagh is particularly pleased with the latest accolade.

“We may not be the biggest store in the BuildLink chain but what this award shows is that we have achieved significant growth and are getting a few things right,” says Cavanagh.

As well as growth, the Supreme Store Award was also based on the findings of mystery shoppers, Lumberland’s support of BuildLink Group’s preferred suppliers and taking part in BuildLink promotions.

Cavanagh puts the growth of his business down to several things: his buying network and a key group of suppliers who offer a quality product at a fair price which he is able to pass on to his customers. One of Cavanagh’s mottos is ‘your first price should be your best price’ and he says this applies to both suppliers and customers.

“I have got to where I am today because of the support my suppliers have given me through prompt service and quality products and the fact my existing customers are referring us to their contacts who are in the market for our products.

“The BuildLink buying network, which is an independent rural based network supplying to stores around the country, has the buying power which enables me to be competitively priced.

Not content to be just a supplier of building products, Cavanagh has turned his knowledge of the fencing industry into developing a product which is unique to Lumberland.

He has developed a through post and rail fencing system which is now gracing lifestyle blocks, subdivisions, parks and farms all around the country.

“No other timber merchant is doing this type of through post and rail fencing system in the country. It is proving extremely popular as we experienced when we showcased it at the Mystery Creek field day in Hamilton and has greatly assisted us in achieving the growth we have experienced over the last few years.

“It really adds a classy touch to fencing particularly around lifestyle blocks and subdivisions with owners using it for entrance and driveway fencing and enhancing both the look and value of their property.”

Growth at Lumberland has not just been restricted to its wide range of timber products.

Lumberland has also branched out to become a supplier of leading plastering products to the trade, as well as individual home owners, with cladding systems for interior and exterior plastering work.

The Lumberland promise: • Knowledgeable staff • Willing to give that good old-fashioned service and go the extra mile

"They are the main difference between alternative systems and you may as well have the best and save money.”

Now Lumberland is an exclusive agent for Specialized exterior plaster, a distributor of Sheetrock interior plaster, and a distributor of specialty paints and coatings. More details on Specialized can be found at “When we built our house, we were having an www.specialized.co.nz exterior plaster finish, so I really researched the different options,” Cavanagh says.

“We chose Specialized, which has given a fantastic finish, because we believe it is the most weather-tight plaster system on the market due to it having the best flashings. An added bonus was it was also the best value.”

Cavanagh was that impressed with Specialized, when an opportunity came up to become the exclusive agent in the region, he “It also enables me to quickly access materials took it. and products which we may not be holding “I really encourage anyone looking at building in stock and at a price which enables us to with a plaster finish to come in and look at compete with the big boys of the building Specialized ‘undressed’ – the flashings. supply industry.”

• Delivery service: work to time frames by getting the order to customers when they need it • Guarantee its products.

“This side of the business has really grown over the last few years so much so I have taken on a full time sales rep, Bruce Cameron, to develop this side of the business as his knowledge in these fields is more in-depth than mine.”

Producing Quality Products For Over 25 Years

Hautapu Pine is proud to supply quality posts | poles | piles to

ezi•cover

A comprehensive range of paint, formulated for professionals • Made specifically for NZ’s harsh weather conditions • Specialised Primers & Sealers • Premium Acrylic & Enamel Finishes

0800 BUY APCO contact@apconz.co.nz | www.apcocoatings.co.nz www.centraltoday.co.nz December 2012/January 2013 | 31

CNT #70 Pages 1-48.indd 31

9/11/12 2:01 PM

Focus | Lumberland Building Supplies

Lumberland: its roots Lumberland is an independently owned rural based supplier to both trade and domestic end users. It supplies everything from its exclusive through post and rail fencing, through to pole sheds. Its customer base ranges from lifestyle block owners through to large farms and horse training and breeding facilities.

The growth in business meant a growth in size for Lumberland and when the section next door went on the market Simon snapped it up. Lumberland went from 2000sqm to 4100sqm.

Cavanagh and his staff of six are ready to respond to individual needs and while many of the products they supply come in pre-made form, they are happy to respond to individual design and build requests.

“It was a great opportunity to double the size of our business. It meant we could lift our profile and was an opportunity we just couldn’t pass up.”

“We are happy to talk to our customers about their specific needs. We are successful in gaining 70 to 80 percent of the jobs we quote for.”

Owners Simon and Fiona Cavanagh bought the Napier Rd business, on the outskirts of Palmerston North, as an investment. Simon was running a fencing contracting business at the time and felt owning Lumberland would be beneficial, with access to materials at cost.

The decision to expand has been reflected in a steady growth in sales. “We are supplying a lot of pole sheds to the rural and domestic market and these range from your traditional ‘man’s shed’ to stables, woolsheds, covered in stockyards and feed pads and the like.”

He intended to work at Lumberland for a short time, then return to fencing but six years later he is still there with turnover doubling during the first two years.

Pole sheds range in size 50sqm to 16001800sqm, from woodsheds and implement sheds through to covered-in yards and stables.

Forging special relationships One of the keys to Lumberland’s ongoing success has been its philosophy to work alongside and in conjunction with key suppliers and supporters.

Product range Lumberland supplies a full range of outdoor and indoor timber and hardware products both domestic and rural: Decks Retaining walls Rural and domestic fencing Custom made trellis and panels Through post and fencing rails Sheds Sleep-outs BBQ tables Dog kennels Hardware Reinforcing steel Compost bins Interlock planter boxes Half round planter boxes Tables and chairs: BBQ and picnic tables in Macrocarpa or pine • Gazebos.

Suppliers of: -Plywood -Hardwood Decking -Speciality Timber -Rural Fencing Products

PROUD TO BE A SUPPLIER TO LUMBERLAND

P. 0800 224 759

BuildLink started life back in 1998 with one simple aim: to create a buying group that would give independently owned merchants the purchasing clout of the big guys while allowing the member the functionality to operate as best suits them in their market.

As a member of the BuildLink group, merchants benefit from established supplier arrangements, which allow them to purchase materials at rates competitive with those received by corporate and other group merchants.

At BuildLink, customers get the best of both worlds. Each store is locally owned and operated, so they are dealing with the people who run the business and the customer doesn’t waste any time waiting for someone from head office to respond.

At their local BuildLink, customers will find people with industry backgrounds.

They know the industry, so they know what the customer is talking about and can advise on the products for each situation.

A BuildLink merchant carries all of the major names in timber, building supplies and rural products, for town or country, and with BuildLink’s buying power as a group, it has negotiated some excellent prices and discounts.

www.bbi.net.nz

• • • • • • • • • • • • • • •

BuildLink

Proud to be the supplier of Roof & Cladding Materials to Lumberland.

For all your Roofing and Cladding Agricultural, Commercial, Residential -

Metal facia & Gutter systems Metal Tiles New or Reroofs, we can do it all Free quotes

All our roofing materials are available from Lumberland We wish Simon and his team every success for the future

32 | December 2012/January 2013 www.centraltoday.co.nz

CNT #70 Pages 1-48.indd 32

9/11/12 2:01 PM

Focus | Lumberland Building Supplies

Specilist timber products Compost bins Compost bins come in a kitset form or an interlock design. There are four pre-made sizes but if you are after a size to fit into that odd sized space, Lumberland is happy to quote on design and build.

Interlock planter boxes Interlock planter boxes come in a kitset form of an interlock design and can be made from treated or untreated Macrocarpa timber. Pre-made sizes made from 150x50mm or 150x25mm timber.

Can be custom built.

Half round planter boxes Half round planter boxes come in two premade sizes and they have a floor so when you move them around the garden dirt and your plants do not fall out.

Hautapu Pine Products

Metalcraft Roofing

Hautapu Pine Products has built its success and reputation on supplying high-quality round wood products, as well as its friendly approachable team.

Metalcraft Roofing manufactures and installs longrun roofing, metal tiles and rainwater systems for the New Zealand residential and commercial construction markets.

The company, based near Taihape, was formed by Trevor Benson who has a 40-year history within the wood industry. Hautapu Pine Products is now part of a larger Hautapu Group, which also includes Hautapu Haulage and Hautapu Rural Supplies.

In conjunction with Metalcraft insulated panel systems, Metalcraft Roofing is also able to offer supply and install solutions for insulated panel roof and wall cladding projects.

Together with Metalcraft Structural, Metalcraft Roofing is a part of Metalcraft Industries, which in turn is a part of United Industries.

Susan Benson says wooden posts are the core business of Hautapu Pine Products and they are sold via merchants throughout the central North Island.

Operating since the 1950s and originating in Palmerston North, the company’s expansion has been significant. The result is there are now 12 branches nationwide serving clients from Cape Reinga to the Bluff.

Hautapu Pine Products has been looking for opportunities to diversify its business and capture a wider market during the recent stormy economic times.

MiTek New Zealand Limited A well established and trusted name in New Zealand’s building sector, MiTek is a specialist manufacturer in the building components industry. As a result, Mitek, Lumberlock and Bowmac are all proven leaders in their respective markets.

Macrocarpa BBQ table BBQ tables looks great stained and in the back yard. Available in two sizes and can come unstained.

Macrocarpa chair

The company has built itself a position of market leadership during the 40 years of supply to the New Zealand building industry through builders' merchants and timber truss fabricators.

Lumberland's chairs look good inside and out. Single and two-seater options either stained or unstained.

Picnic table These BBQ tables are made from pine, even have one for the kids.

Mitek was named Supplier of the Year (Hardware) at the 2012 New Zealand Hardware Awards.

Chicken house Chicken house is 2700mm x1200mm x 1200mm in size and can be altered to your needs.

Lumberland's opening hours

Dog kennel & run Dog kennels and runs are great for all sized dogs can be altered to your needs.

Monday to Friday: 7.30am-5pm

Kennels: Large 1000mm x 1800mm

Medium 1000mm x 1200mm

Mini 550mm x750mm Runs (includes kennel): large, medium, mini

Sundays: Closed

Saturdays: 8am-3pm

Gazebo The gazebo (2400mm x2850mm) can be altered in any way you like; includes a floor and seats and can come in a kitset form.

Lumberland Building Supplies 138 Napier Road Palmerston North 4410 T 06 354 2244 E info@lumberland.co.nz www.lumberland.co.nz

Bird avery Can be made to any size.

— Advertising Feature

Coombe Smith Rangitikei Limited Chartered Accountants We cater for all your business and financial needs

Proud to support Lumberland

For accounting advice contact: John Furness johnfurness@coombesmith.co.nz Mark Chamberlain markchamberlain@coombesmith.co.nz Ph 06 327-7139 | Fax 06 327-7392

COMPETITIVE TIMBER & HARDWARE MERCHANTS WHO OFFER TRADE PRICES TO THE PUBLIC P. 06 354-2244 138 Napier Rd, Palmerston North

Building Materials | Through Post & Rail Fence | Pole Sheds & Kitset Houses | Custom Made

E info@lumberland.co.nz www.lumberland.co.nz

www.centraltoday.co.nz December 2012/January 2013 | 33

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9/11/12 2:01 PM

Focus | TECT Arena

Events on your doorstep More than 325,000 people have walked through the doors of TECT Arena at Baypark in Tauranga since it opened its doors for the first time in 2011.

To mark that success and to celebrate its first birthday milestone TECT Arena held a family fun day, including a birthday cake along with racing at the adjacent Bay Speedway in October, with over 3000 attending.

The event celebrated an extremely successful first year of operation for the $42 milliondollar, state-of-the-art facility.

buy - a heightened sense of pride in their region.

“TECT Arena is a world-class complex. Its versatility and multi-purpose areas have allowed us to bring an amazing array of events to the region.

“More importantly, the arena has provided confidence for the public and business communities alike that our region is not just growing, but firmly committed to continued development and prosperity.”

Since doors opened a year ago, TECT Arena has become an entertainment, leisure and business hub for the community, attracting sell-out crowds to major local and A brief recap of the activities hosted at the international fixtures such as the New Zealand Arena in the last 12 months show that: Breakers basketball team, Meatloaf and the Waikato/Bay of Plenty Magic netball side’s • Community sports have accounted for 62 pool-play games. The Magic went on to win percent (just over 200,000) of all participants the ANZ Trans Tasman netball competition, the at the centre first New Zealand side to do so.

• Centre-run programmes have attracted just Most recently the Arena played a under 80,000 people substantial role in hosting thousands of • Community ‘Pay for Play’ sports have young aspiring athletes from across New attracted a total of 739 teams playing indoor Zealand and Australia participating in the netball, indoor soccer, turbo touch and annual AIMS Games tournament, one the fastnet since opening. largest sporting tournaments of its kind in the Southern Hemisphere.

McSweeney says the first year of operation has been an overwhelming success and It also became New Zealand’s newest there are no plans to slow down, with a international netball venue when it hosted comprehensive schedule of events already the Silver Ferns, Australia, England and South lined up for 2013.

Africa for the inaugural Quad Series. Earlier in the year it hosted the 12-team National “2013 will be as big, if not bigger than 2012 Netball Championship. with plans to host an increased number of international acts, and nationally significant Baypark CEO Ervin McSweeney says the sporting, cultural and conference events.” impact TECT Arena has had on the local economy is significant and the arena has also The multi-purpose arena provided locals with something money can’t The TECT Arena is one of the most versatile and multi-purpose venues built in New Zealand.

The premier $42 million facility gives Tauranga the ability to host any type of event – from community and national sporting fixtures through to trade shows, conferences, gala dinners, corporate hospitality and international musical acts.

TECT Arena comprises two spacious auditoriums, four meeting suites and two circulation areas joined together by an expansive entry foyer and cafe. TECT Arena also houses works from the Civic Art Collection.

• Design, Build and Manage Projects • Pump Station Installation and Refurbishment • On Site Welding and Fabrication • Pipe Spooling and Technical Engineering

TECT Arena is located a convenient 10 minute drive from downtown Tauranga, and has ample parking directly outside the front entrance. This premier sports and community facility is capable of hosting any event you may have in mind.

07 578 8751 w w w. p i p e f i t t e r s . c o . n z

• • • •

SYSTEM SCAFFOLD ACROW PROPS PROTECTION SCREENS HOSPITALITY PLATFORMS

• • • •

TUBE & CLIP • MASTCLIMBERS ACROWSHORE • CONCRETE PRODUCTS DOKA FORMWORK • GRANDSTAND SEATING MODULAR STAGING

Proud to be associated with the TECT Arena

0800Scaffold | 0800AcrowEvents | www.acrow.co.nz 34 | December 2012/January 2013 www.centraltoday.co.nz

CNT #70 Pages 1-48.indd 34

9/11/12 2:01 PM

Focus | TECT Arena

“ Testimonials Kate Agnew Netball New Zealand operations director Kate Agnew is not only responsible for venue management for all of New Zealand Netball’s domestic and international fixtures but has also been employed by the International Netball Federation as its Technical Delegate for two World Championships and a World Youth Championship.

Auditoriums The first auditorium (the Lion Foundation Centre) is a premium 2,400sq metres space featuring three sports courts and climate control technology to keep both athletes and spectators cool.

The main centre court has a lighting capacity of 1,100 lux which is bright enough for television broadcasting.

This auditorium is specifically designed to cater for big events and features a stage recess, fixed and retractable seating, changing rooms, technical infrastructure and media facilities. It can hold up to 4,600 people during a concert performance or up to 1,300 guests for gala dinners.

Engineered acoustic treatment means indoor events can be held without breaching noise restrictions and any sound coming from the adjacent speedway track outdoors cannot be heard inside.

The second auditorium spans 4500sq metres and comprises six courts to cater for a variety of sporting codes including basketball, netball, volleyball, soccer and turbo touch. Each court has an electronic scoreboard and features state-of-the-art timber sprung floors.

Skylights run the length and breadth of the auditorium to let in natural daylight. This space doubles as an ideal exhibition hall.

The roof covering both auditoriums has been constructed using a special clear span truss system so there are no beams or poles present which could interfere with your potential exhibition or concert space.

Circulation areas The circulation areas enjoy expansive views towards the Papamoa Hills and out across Mount Maunganui.

Two control rooms (ideal for officials when running a tournament) and offices complete the interior, while dedicated ticketing booths and a landscaped plaza enhance facilities at the eastern end of the building.

trade shows, gala dinners, cocktail functions, weddings and private functions.

Accommodating groups of 10 to 360, these four inter-connectable rooms offer a variety of room and size combinations to suit your needs.

“A lot of the kudos for the success of TECT Arena as a venue must go to the Tauranga District Council for doing its homework before making a decision on what sort of venue they were going to build.

“They came to Netball New Zealand very early on in the piece to get our feedback on what made a good venue and they were realistic in their expectations. They have been able to develop a venue which is extremely community orientated but still able to host international sporting and entertainment events.

“When deciding to use the TECT Arena as an international venue we had to look at a number of criteria, including court surface, goal posts, crowd facilities and for the Quad Series the ability to host a multi team event with two games a night. The ability for players to flow between warm up areas, changing rooms and the main court was critical.

“TECT Arena ticked all the boxes.”

Each suite is configured with a screen, projector, high-speed internet access and sound system.

Two of the suites have natural daylight with views towards the Papamoa Hills and over Mount Maunganui. Complementing these views are stunning pieces of artwork from some of the region’s most well-known artists.

The suites can be coupled with the circulation areas for registration desks, trade displays or pre-dinner drinks.

” TECT Arena at Baypark 81 Truman Lane Te Maunga Tauranga T (07) 574 6009 or 0800 Baypark E office@baypark.co.nz www.baypark.co.nz — Advertising Feature

TECT Arena suites Two expansive staircases in the TECT Arena foyer will lead upstairs to the TECT Arena Suites.

The TECT Arena Suites are ideal conference facilities and can be used for breakout rooms, presentations, corporate training days, small

www.centraltoday.co.nz December 2012/January 2013 | 35

CNT #70 Pages 1-48.indd 35

9/11/12 2:01 PM

Focus | Taranaki Engineering

Delivering success No job too big or too small

• System policy procedures and management • Document control

Manager Grant Wilson says structural fabrication and pipe work is a big focus for Taranaki Engineering. The company’s structural fabrication and pipe spooling division has progressively developed an international reputation for quality and innovation.

• In-process inspection

Taranaki Engineering provides a comprehensive precision machining service to customers, with its 1000-square-metre machine shop equipped with modern largecapacity equipment. This includes three

• Purchasing • Inward goods inspection • Final inspection and dispatch • Measuring and test equipment • Non-conformance and corrective action • Audits • Training.

gantry cranes up to 10 tonne, a 200-tonne brake press by 3.5 metres, a 13mm plate guillotine by 3 metres, and CNC profile cutters.

The company’s projects and site services division operates independently and is engaged in onsite construction and installation of structural steel and pipe work.

These services encompass the complete spectrum of customer requirement, material procurement, site supervision, construction, installation and sub contracts.

No job is too big or too small for Taranaki Engineering.

Complete engineering solutions Taranaki Engineering was formed by director Murray Dick 14 years ago, employing more than 50 staff today.

The company specialises in structural steel fabrication/erection, piping and machining, with a workshop strategically located in an industrial centre in Bell Block close to a heavy haul route and the Port of Taranaki.

Taranaki Engineering provides a comprehensive precision machining service to customers, with its 1000-square-metre machine shop equipped with modern largecapacity equipment. This includes three gantry cranes up to 10 tonne, a 200-tonne brake press by 3.5 metres, a 13mm plate guillotine by 3 metres, and CNC profile cutters.

Taranaki Engineering has the capabilities to provide a total turnkey service.

“We’re a one-stop shop,” says Grant. “We have an in-house drafting service using 3D modelling package, Pro Steel. We can do the whole package from concept to completion.

We own our own cranes and can take the project from day one to the very end.”

Taranaki Engineering recently completed the Beachcroft Bridge, which spans SH20 Motorway in Auckland.

>

• Contract management

Careful attention to and investment in procedures and labour-based skills have allowed this division to successfully undertake works in carbon, stainless and alloy steels to exacting standards.

“We’ve got a lot of local customers and we have a philosophy that a $10 job can turn into a $10 million job,” he says.

“We look after everybody. We do a lot of residential work, such as handrails, strengthening beams, truck and trailer repairs and sheet metal work.

Taranaki Engineering is a Q Based registered company operating a quality management system complying with the Q Base Code 1995. Q Base is a division of Telarc and the system covers:

The New Plymouth company doesn’t turn down any job, regardless of how small it might be - but views them all as an opportunity for success.

These attributes, and the ability to work to international specifications and codes, have been rewarded by direct requests for services from as far as Europe.

Grant Wilson says Taranaki Engineering targets any and all engineering work.

Quality assurance

>

From a small home handrail to a multi-milliondollar structural steel fabrication - Taranaki Engineering Limited can do it all.

This complete service is made possible by the high-calibre staff employed by Taranaki Engineering, which works hard to find and retain good staff and is continually training apprentices and upskilling its employees.

<

The Hunua 4 watermain project involves 24kms of concrete pipelines that are 2 metres in diameter.

Fletcher Easysteel is a major merchant of steel related products throughout New Zealand.

EASYSTEEL NEW PLYMOUTH, PROUDLY SUPPORTING TARANAKI ENGINEERING Ph: 06 755 9039 | Fax: 06 755 2099 | www.easysteel.co.nz 36 | December 2012/January 2013 www.centraltoday.co.nz

CNT #70 Pages 1-48.indd 36

9/11/12 2:01 PM

Focus | Taranaki Engineering

“

We have an in-house drafting service using 3D modelling package, Pro Steel. We can do the whole package from concept to completion. We own our own cranes and can take the project from day one to the very end.

>

Taranaki Engineering is currently working on the Hunua 4 watermain project in Auckland.

Major project portfolio Taranaki Engineering has undertaken a range of significant projects in recent months, including a large upgrade to New Plymouth Hospital.

Grant says Taranaki Engineering is fabricating all of the structural steel and metal content within the New Plymouth Hospital upgrade.

“There is 290 tonnes of structural steel going into it and we’ve done 240 tonnes so far.

That’s been ongoing since August last year,” he says.

The project has been a massive undertaking not only from a fabrication perspective, but logistically as well. The bridge was transported to Auckland in four sections through the centre of the North Island. Due to its length and width it was assembled on the side of the motorway and erected in position in one night.

Taranaki Engineering recently completed structural steel for the expansion to the Pohokura oil and gas production station in Taranaki, which started last November and has just been completed.

”

It also recently started the structural steel component of the New Plymouth Police Station, with about 80-100 tonnes of steel due to go into the project.

“A lot of our work revolves around the oil and gas industry and we’ve done strengthening work on the Maui A offshore rig, as well as the expansion of the McKee Production Station,” he says.

“We’re currently doing the Hunua 4 watermain project in Auckland. That’s a four and-a-half year project and we’re about three

months into it. It involves 24kms of concrete pipelines that are two metres in diameter.

There are 2500 welds in that job, including joints and take-off stations.”

The Hunua project is the biggest water pipeline project undertaken in New Zealand for many years and involves steel pipeline traversing Manukau and Auckland cities.

Taranaki Engineering is subcontracted to Fulton Hogan and John Thompson (Australia) Pty for the project.

Another major project for the company involved manufacturing a 300,000 litre fuel storage tank for a project in Papua New Guinea.

Taranaki Engineering is currently tendering for a project in Australia involving 200 tonnes of structural steel. “We’ve done work in Australia before but nothing significant. The New Zealand exchange rate makes it quite profitable at the moment to do all the work here and send it over.”

Taranaki Engineering will go wherever the work takes it and is continually working to upgrade Auckland’s roading and motorway network, including making the LED signs that stretch across the motorways.

The company is hoping to get into structural steel work in Christchurch, once the city’s rebuild gets underway. “We’re really buoyant with work at the moment and the recession hasn’t really hit Taranaki,” says Wilson.

Nurturing positive working relationships

“The project is an extension to the hospital but has involved removing part of the old hospital as well.”

Taranaki Engineering’s varied portfolio of work has allowed the company to develop working relationships with a variety of other businesses.

Taranaki Engineering has recently completed the Beachcroft Bridge, which spans SH20 Motorway in Auckland.

Completed projects

TBS Coatings provides Taranaki Engineering with all of its protective steel coatings, while Fletcher Easysteel is its biggest supplier of raw structural steel materials.

Taranaki Engineering’s portfolio of completed projects also includes:

Weldwell New Zealand supplies all of Taranaki Engineering’s consumable products.

• Auckland Motorway upgrade - the supply and installation of sign gantries and HT Texas barrier rails • Fletcher Construction –Auckland Beachcroft Bridge

Taranaki Engineering specialises in structural steel fabrication/erection, piping and machining.

>

• Fletcher Construction – MHX Manukau Harbour Crossing Bridge structural steel work and main bridge water line 1965mm diameter • Kupe Gas project - the supply, fabrication and erection of all structural steel associated with the pipe racks/supports and platforms • East End Bridge - fabrication and installation of all the structural steel associated with the supports and handrails • Clelands Construction - New Countdown supermarket New Plymouth • Transfield Worley – McKee Production Station expansion • Transfield Worley – Pohokura Production Station expansion • Technip Aust Pty Maui A Platform upgrade • Transfield Worley – Maui A Platform dewatering structure • Transfield Worley – Maui A Rig strengthening.

Peter Sole Transport Peter Sole Transport is pleased to support Taranaki Engineering ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

Hay, Silage & Straw for Sale Lime Supply Fertiliser & Lime Spreading & Cartage Pit & Crushed Metal Supply Digger Truck & Low Loader Hire 4x4 Tipper Rock & Demolition Cartage Hiab Round Haybailing & Wrapping Maize & Grass Silage Cartage Covering Taranaki

Phone 0274 431 807 AH 06 754 8454 Fax 06 754 6271 Call Peter NOW! He’ll get the job done

Taranaki Engineering Limited 216 De Havilland Drive Bell Block New Plymouth T (06) 755 2222 E office@taranakieng.co.nz www.taranakieng.co.nz — Advertising Feature

WANT YOUR STEEL TO LAST THE TEST OF TIME? We can give you free technical advice on the best corrosion protection solutions for your plant and equipment.

TBS Coatings has 40 years experience in the supply of blast cleaning and industrial coatings application to the Taranaki Petrochem, Infrastructure and Farming sectors.

We provide cost effective technology and service to give you the best value asset protection.

161 Corbett Road, Bell Block PO Box 7057, Fitzroy, New Plymouth 4341 Phone: 06 755 0275 Fax: 06 755 1398 Toll Free: 0800 221 188 Email: Info@tbscoat.co.nz

Suppliers of Industrial Coatings Services to

TARANAKI ENGINEERING www.centraltoday.co.nz December 2012/January 2013 | 37

CNT #70 Pages 1-48.indd 37

9/11/12 2:01 PM

Focus | Buy New Zealand Made

Nurturing

home-grown success Why buying local is the best thing you can do for our economy

Buying local is a concept which has been bandied about since the establishment of a globalised marketplace.

With the Buy New Zealand Made campaign about to reach its quarter century milestone, the buy local message runs deep in our little corner of the South Pacific. Buy New Zealand Made is a lifestyle.

Established in 1988, the Buy New Zealand made campaign’s emphasis has shifted over the years, but the basic aim of encouraging consumers and organisations to buy New Zealand goods and services wherever possible has remained the same. Quite simply, the Buy New Zealand campaign is about encouraging people to buy and sell New Zealand made products. Not just in New Zealand either, we’re talking about exporting; taking our great products and brands to the world.

When you buy a New Zealand produced product, you’re helping to create jobs and promote growth. We can be proud of the quality of our products.

The concept is an easy one to sell. Kiwis love New Zealand made products and most prefer to buy them too. So join the campaign and show pride in Aotearoa. You’re not only buying great, high-quality products, you’re promoting growth and job opportunities within your country.

Membership benefits

Connect and exchange

Double your brand power

Join Buy NZ Made and automatically gain access to networking opportunities with over 1000 manufacturers and retailers.

You’ll also gain exposure to customers who go to the Buy NZ Made website specifically looking for NZ made goods… all available in one handy marketplace.

The iconic ‘kiwi in the triangle’ logo is a great marketing tool for businesses.

It provides a unique selling point and adds value to your own brand. Basically, if your product carries the kiwi trademark, your customers can be certain they’re buying local.

Drive traffic Gain traffic to your website and sell goods online by linking your profile page on buynz.org.nz to your website’s shopping cart.

Join up Membership and the licence to use the ‘kiwi in the triangle’ logo is open to anyone who manufactures or sells NZ made products and services. Shoppers can join up too, just sign up at buynz.org.nz

Join up as a retailer Membership is open to retailers who sell NZ Made products for the small cost of $50 (+GST) per year. Retailers can advertise the kiwi in the triangle logo instore and on their website, but labelling products with the logo is restricted to manufacturers of the product themselves.

Join up today online.

38 | December 2012/January 2013 www.centraltoday.co.nz

CNT #70 Pages 1-48.indd 38

9/11/12 2:01 PM

Focus | Buy New Zealand Made

Join up as a manufacturer

Manufacturer case study:

To become part of the NZ Made campaign and use the iconic logo, simply join up online.

There are two options of manufacturing membership: Cottage Industry (for companies with an annual turnover of less than 200,000k), and Manufacturing Members. Cottage Industry only costs $75 +GST per year and Manufacturing memberships start from $150 + GST.

Citrus Magic Ltd

It’s all well and good to extol the virtues of such a campaign, so let’s look at how Buy New Zealand Made looks in practice. Citrus Magic Ltd owner Sheree Hayward joined the Buy New Zealand campaign in 2009. So what does New Zealand Made mean to her and how has the campaign helped her?

Tell us a bit about your background?

“Eighteen years ago I was employed by Citrus Based Cleaner as a door to door salesperson marketing the product throughout New Zealand. This was a new company and a new product. No-one had heard of Citrus Concentrate. After 12 months, I was promoted to general manager and helped build up a successful sales team marketing throughout NZ and Fiji.

“After years on the road living in motels I decided I needed to make somewhere my home-base, I chose Christchurch and purchased my first home. That was 11 years ago. Six years ago the opportunity came up for me to purchase the company. I am passionate about the product so the decision was an easy one. ‘One Cleaner for All Your Cleaning Chores!’ The only cleaner I market.”

Describe a typical day?

“Top priority at the start of my day is my trim latte. I have an office close to the city so I head there every morning with my 15 year old Jack Russell Jag. Jag has also travelled with me marketing Citrus Based Cleaner around New Zealand. She has been all around New Zealand a few times. She knows the product better than most I think.

“Each morning I make a call to my rural rep Brett. Brett has been employed with Citrus Based Cleaner for more than 10 years. He is very experienced and a loyal staff member.

We chat about his day ahead and he sets his goals.

“I am in sole charge, so my day is filled with all errands needed to run a company; customer service, orders, accounts and marketing. I have distributors in Nelson, Hawkes Bay and North Shore, so keeping in contact with them is important to ensure they are on track with their targets.

“At around 5-5.30pm I head to see the amazing team at Les Mills. I find it is a great stress release and keeps my body and mind in shape. A perfect way to end a busy day.”

Best and worst things about owning your own business?

I attend I have large Buy NZ Made signs for everyone to see.”

“The best part is you are the core responsibility of making it work. You have flexibility you may not otherwise get as an employee. You can get excited about the successes. You are accountable for making yourself and your team motivated to achieve goals.

How has being part of the NZ Made Campaign helped you?

“However, the worst things are that sick days are very few and long holidays don’t exist, especially for small business. You have to be always ahead of the market or you can get left behind. There is pressure as usually you have financial investment, and of course time. A positive and optimistic mind is needed everyday.”

What does ‘NZ Made’ mean to you?

“I love ‘NZ Made’. I think every Kiwi is passionate about ‘our’ products which are made in New Zealand. I display the logo on my product and website. Every trade-show

“The NZ Made team is always friendly and helpful. I exhibit at trade-shows throughout the country and they help me organise these.

They are top of my list for being the best marketing decision I made when I purchased the company. Everyone recognises the kiwi logos.”

So what is your Citrus Based Cleaner?

“Citrus Based Cleaner is a pleasantly scented, ready to use concentrated cleaner and degreaser that has been specially designed to work equally well in a wide range of cleaning chores. Natural orange extracts, alongside biodegradable surfactants, detergents, dirt suspending agents, water softeners and builders, combine to produce a formidable cleaner for everyday applications."

Visit citrusbasedcleaner.co.nz.

What do you love most about living in ChCh? “With the devastating earthquakes I get asked all the time why I stay, especially as I’m a Northland girl with no family here. And it’s easy - the people! Sure it has been tough; you go through the different emotions as your life was changed on February 22nd. All my daily routines had gone; I had to make new ones which wasn’t easy.

“I live in city so my life revolved around the city and it is devastating to see it like it is, but the people are strong and resilient; they keep me here. Christchurch will be built better and stronger and I want to be part of watching it grow.”

Best piece of business advice?

“First of all you have to be passionate and understand your product. Get really good advice and know your market. Find your point of difference and sell it.”

based CLEANER *100% Biodegradable The original NZ Citrus Cleaner!

New Zealand’s most Versatile Cleaner Ask about our new Heavy Duty Product Phone now for WINTER SPECIALS!

FREEPHONE TO ORDER:

0800 424878 www.citrusbasedcleaner.co.nz

THE STAGE IS SET! Stage Sections, Choir Risers, Grandstands, Audience Seating, Drama Suite Modules, Drapes, Steps, Lecterns, Trolleys, Ramps etc.

Top quality, NZ made products, designed to be easy to handle and store. Guaranteed to perform.

Currently installed in many schools, universities & performance venues.

Choir Chorus Risers

Design • Manufacture • Sales • Hire Services Stage, Steps & Lectern

Email: stages@stronglite.co.nz Phone 07 825 2933. Mobile 027 473 4443

www.centraltoday.co.nz December 2012/January 2013 | 39

CNT #70 Pages 1-48.indd 39

9/11/12 2:01 PM

Focus | Buy New Zealand Made

Retail case study: Vintage Kids Vintage Kids has been with the campaign since 2010. Owner and founder Carolyn Eyre-Walker is living her dream and supporting New Zealand designers in the process. So how has the Buy New Zealand Made campaign strengthened her brand and what does New Zealand Made mean to her?

Tell us a bit about your background. What led you to launching Vintage Kids?

“I have had a life-long love of vintage and antiques. As a child I was always the one rabbiting through grandma’s cupboards and saving my pocket money to buy ‘treasures’ at local garage sales.

“When I came back from England (the vintage mecca) I decided it was time to realise that dream of having my own store, one filled with history, the type of shop that changed every time you visited. I have three young children and decided to start with an online business: vintage for children and grow from there.”

What does a typical day at work involve for you?

“I love my job as each day is different. My working day is normally split, as being online we are open 24 hours. We get many local and international queries day or night. A large part of my day is on the computer, answering emails, liaising with customers and suppliers, sourcing and loading gorgeous new products to have online.

Buy NZ Made fast facts • Established in 1988 • Is a great marketing tool bringing significant benefits to businesses • Is a wholly owned subsidiary of Business New Zealand

What do you love most about living in Christchurch?

“We have started reupholstering antique furniture, so I spend part of the week collecting furniture, searching for beautiful fabrics and meeting with our upholsterer who is an absolute gem of a craftsman.

“I finish at 3pm to collect the children, then will generally be back online a few evenings a week to keep in touch.

“We also have just opened a ‘pop-up’ shop in Christchurch that is open 9-12am on Tuesdays and Thursdays, which I just love, as it’s great to see everything on display and to meet our customers.”

Which NZ designers, artists or creative people do you currently like?

“New Zealand has the most amazing depth of talent for a small country. I am in awe of some of the incredible abilities of some of our cottage industry suppliers who have found something they are good at, believe it, make it and are consistently professional in all they do.

“The tip of the iceberg are designers such as Limited Vintage, Locket, Lulu’s Closet, One Button, Art Divine and Reborn.”

“The people! Two years ago I probably would have said the lifestyle, but given the changes since September 2010, I now love Christchurch for its community spirit and the way people care so much more than they ever used to.”

What is your best piece of advice for people wanting to start their own retail business?

“Stay true to your business’s core values.

Decide what your identity is, make sure you believe in it and love your product. Work hard and always be ready for the curve-balls.”

What does ‘NZ Made’ mean to you?

“It makes me feel good buying New Zealand made. New Zealand Made is a huge part of our business ethos. For me it means buying a product that supports the designer, the maker and the local economy.

“It also means buying something personal and significant, and quite often unique; so much nicer than the mass produced items.

“At Vintage Kids you will find a range of fabulous artists, designer and vintage ‘magpie’ collections. They pride themselves on hunting out the best of NZ talent to offer limited edition and one-off pieces. Visit vintagekids.co.nz and follow them at facebook.com/VintageKidsNZ.”

• Lobbies Government to influence state sector purchasing practices (through Business NZ) • Owns the trademark of the iconic Kiwi in the Triangle logo, encouraging people to Buy NZ Made • Has a website which includes a member directory listing and a portal for members to order logo labeling merchandise and download the artwork • Allows members to adapt the Kiwi in the Triangle logo colours to suit their own branding • Kiwi in the Triangle logo is recognized by 95 percent of Kiwis • Developed love christchurchmade.org.nz, an online directory website to help Christchurch businesses get on their feet • buynz.org.nz website with a focus on helping members sell their goods online, drive traffic and increase networks, relationship building and interaction.

Buy New Zealand Made Level 6, Lumley House 3-7 Hunter St Wellington T (04) 496 6557 www.buynz.org.nz

— Advertising Feature

40 | December 2012/January 2013 www.centraltoday.co.nz

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9/11/12 2:02 PM

RR Focus | Sign Creations

Brazen branding Want to get noticed for all the right reasons in a fun, dynamic and creative way, while receiving top service and attention to detail?

Then look no further than Sign Creations – nothing short of brilliance.

Emblazoned across the billboards of Tauranga, wrapped around the backsides of buses or standing tall via a freestanding sign, is where you will find some of Sign Creations’ handywork.

The awesome services Sign Creations can offer you: Signage:

Angela says that the company’s expertise means staff can assist anyone with their signage and printing needs – even if they’re not sure of what they want or need.

“We can sit down with the client and work out a plan based on their budget. This can either be a one-off product or we can discuss long term plans that are going to be most beneficial to their business and really get them leverage in the market.”

Part of the Sign Creations business is the involvement they have within the community.

They are a sponsor of the local chamber of commerce and assist people within the community who are striving for excellence in their own endeavours.

The company also have a 14m cherry picker Vibrant and eye-catching these signs are the branding of businesses – businesses who want available for hire. This is ideal for small jobs such as water blasting, fixing roofs and to get noticed. changing flood lights.

If your business needs a bit more attention, If you need assistance with any printing or then you need to follow suit and join the many that are already using Sign Creations to signage, give Angela and the team a call at Sign Creations – where you’re sure to get not bring in more business. only quality products, but a smile from the Shane and Angela Hale started the business outstanding service. back in 1996. Shane began his sign writing Use their knowledge to get top results for best apprenticeship at 15 years of age, and value, and watch your business grow. became self-employed at 20.

The reason they’ve been so successful is because of their total focus to get it better than right for their customers. “We strive to do the best for our clients. We build a rapport with them, get to know what their business is about and then come up with ways, within their budgets, to make sure they get the best bang for their buck,” says Angela.

The staff at Sign Creations value the relationships they’ve built with their customers. This is evident in the many customers who have remained loyal for as long as they have been open.

This relationship also extends to the suppliers.

“Because we have built such a great relationship with our suppliers throughout the past 16 years, it means they are willing to go to every length to meet our needs. This, in turn, means clients get a fast, efficient turnaround of top-quality, high performance products,” says Angela.

Shane and the team know how fast changing the sign writing and printing industries change. In order to keep up the company is always looking into new technologies and receiving training to ensure they remain market leaders in the industry. As well as attending training courses and seminars, they also ensure they remain at the top of their game through networking.

“

I have had the pleasure of working with Shane, Angela and the team at Sign Creations and have no hesitation in recommending them. I have always found their Customer Service to be faultless as is their ability to understand my needs. No matter what the job is, I can always be assured that with the Sign Creations team the result will be a top quality product every time.

Working with Sign Creations was an absolute pleasure. Given the short time frame they had they did an exceptional job and got it done on time. The team was always friendly and approachable, well done guys, we look forward to doing more business with you in the future.

• Vehicle signage • Private sale signs • Building signage, fascias, sandwich boards, corf lutes • Site signs – printed onto corf lute or sign bond • Stickers/labels – small or large print runs.

• Big posters, full colour impressive digital prints • Billboards – advertising sites available at a whopping 6m x 3m • Something different (see the website for photos).

Chamber of Commerce – chief executive Max Mason

Printing:

“

”

Receive a $10 credit off your business card order when you mention this ad.

• Photocopying including colour copying • Business cards • Stationery packs (small or large print runs) • Letterheads/compliment slips/ stickers • Booklets • Posters • Flyers • Rack cards • Promotional counter cards.

Sign Creations PO Box 10039 Mount Maunganui T (07) 575 6688 E angela@signcreations.co.nz www.signcreations.co.nz

— Advertising Feature

Baypark – operations manager Amy Kemeys

”

A full range of accounting services and more, much, much more …

Your accountancy should be an investment not an overhead.

We listen, educate and support you to help you to build your vision assisting you to manage your business as it grows and prospers We are not your every day bean counter.

Our new business comes from client referral and that says it all!

Phone 07-575-3790, Fax 07-575-3791, email support@jblloyd.co.nz 7 Totara Street, P O Box 5159 Mount Maunganui 3150

Farmlands Card available

The New Zealand car service and automotive mechanics chain that Kiwi’s know and trust!

Pit Stop is proud to be solely New Zealand owned and operated. Pit Stop has been grown organically over 33 years

Exhaust | Brakes | Servicing Suspension | WOF Cambelts

Ph. 07 575 7521 www.pitstop.co.nz www.centraltoday.co.nz December 2012/January 2013 | 41

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Focus | JJ Niven Engineering

Specialist fabricating services If you’ve got a demanding project in the pipeline and need some specialist help, then getting the right people for the job is paramount. Should this project involve any kind of lifting, JJ Niven Engeering limited is the company to call on.

100-tonne ladle crane JJ Niven Engineering, which is located in Palmerston North, carried out the manufacture of major structural components and assembly of a replacement 19.8-metre span overhead travelling crane for Pacific Steel Limited’s steel plant in Auckland.

Although JJ Niven has designed and manufactured many overhead cranes over the years, the work was completed for MHE Demag of Malaysia, which specialises in the design and manufacture of large-capacity high-duty cranes.

JJ Niven engineering director Mike Taylor says MHE Demag designed the crane and appointed JJ Niven as the main subcontractor for construction. JJ Niven have recently completed manufacture of JJ Niven recently manufactured one of the largest overhead travelling hot metal cranes in a production magnet crane for Demag New Zealand, a demanding project requiring a Australia/Pacific Steel. high degree of quality and expertise.

Due to Niven’s expertise in this field, it was

“Our regulations here are quite stringent and MHE Demag felt they needed to have local people doing the job to make sure it would be successful,” says Taylor.

“From start to finish we had quite a tight timeframe. We contracted to finish the job in 16 weeks but it took longer because there were some design changes. It ended up taking 22 weeks.”

Construction challenges Taylor says the sheer size of the crane was the major challenge for JJ Niven. “It’s a very large fabrication and we had to be quite resourceful. It’s a very specialised crane in terms of the duty cycle and inherent safety features for handling molten metal.”

The crane is capable of lifting 100 tonnes, has a span of 19.8 metres and weighs in at 160 tonne. The main lifting mechanism has three hoists rated at 100/30 and 5 tonne.

A five-tonne single girder crane built by JJ Niven Engineering.

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able to provide local assistance to MHE in meeting New Zealand design requirements, fabrication and assembly of the main boxed beams, travelling bogies, hoists, walkways and control cabin.

The operator controls the crane from a tripleglazed air conditioned cabin due to the high ambient temperatures in a steel works.

Working partnerships

The large crane transports full ladles of molten steel from furnaces to the casters and other production/maintenance tasks and will perform up to 90 lifts per day at full capacity.

JJ Niven worked closely with Ashhurst Engineering and Construction, Max Tarr Electrical and Supreme Blast and Paint in Palmerston North on the crane for Pacific Steel.

For this reason the steel boxed beams, at 2.45m deep, are extremely large in order to prevent fatigue failure, while significant weld testing was carried out to ensure welding quality had been achieved.

The crane is the largest hot metal production crane manufactured in New Zealand for many years and shows the capability and expertise is still available in rural New Zealand, despite pressure from cheaper imports.

Taylor says the project was extremely successful. “We worked very hard to make sure the Malaysians had a successful outcome and any technical/compliance issues relating to us in New Zealand were resolved quickly.”

Mike Taylor says the resourceful partnerships were extremely successful.

JJ Niven has teamed up with Max Tarr Electrical on crane production work for many years, while it was the company’s first time working with Ashhurst Engineering.

JJ Niven has also worked closely with Demag’s New Zealand agent, Trimate Industries, for the last 30 years. JJ Niven is the single largest purchaser of Demag product in New Zealand.

42 | December 2012/January 2013 www.centraltoday.co.nz

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Focus | JJ Niven Engineering Design and build

Contract engineering

JJ Niven Engineering can design, manufacture, project manage, deliver and commission a wide range of custom-built industrial equipment, including:

JJ Niven Engineering is a nationwide equipment installation and maintenance specialist, undertaking a wide range of remanufacturing, repairs and manufacturing projects, including:

• Pressure vessels

• Wastewater

• Gantry cranes

• Water treatment

• Scissor and stage lifts

• Solid waste

• Conveyors

• Timber-handling equipment

• Timber-handling equipment • Wastewater -management systems • Waste paper recycling

• Machinery installation and maintenance • Hydro power generation maintenance.

• Materials handling.

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The 160-tonne overhead travelling hot metal crane built recently by JJ Niven Engineering Limited for Pacific Steel.

Design and build specialists JJ Niven Engineering Limited has a history of excellence dating back to the 1880s and is now regarded as a leader in overhead crane design and manufacture. The company was formed in 1886 by Jas J Niven and today operates in Palmerston North, providing engineering products and services throughout the country.

Design and build is a large part of the company’s work, with experienced in-house engineers complemented by specialist contractors when required. Design experience covers a wide range of industrial lifting and materials-handling equipment, with JJ Niven combining a can-do attitude with a commercial consciousness to come up with a solution which meets the clients’ requirements.

Engineering director Mike Taylor says while JJ Niven has recently completed a 40-tonne crane for Silver Fern Farms at Te Aroha, the company is not simply a crane manufacturer.

Another specialty of JJ Niven Engineering is purpose-built materials-handling conveyors for a wide range of end products.

Fabrication and machining JJ Niven’s extensive and comprehensive fabrication equipment offers customers unlimited capabilities, from small jobs to large onsite contract work. This equipment includes CNC profile cutters, CNC guillotines, NC plate rollers, punch and shears, MIG, TIG and MMAW welding, gantry cranes, band saws and a hydraulic press.

JJ Niven’s general engineering work includes metal fabrication and machining, hydraulics, pneumatics and pipework, boiler plate, stainless or mild steel.

Another specialty of JJ Niven Engineering is purpose-built materials-handling conveyors for a wide range of end products.

<

JJ Niven Engineering employs inhouse design, manufacture and project management teams which bring a wide range of expertise to every piece of custombuilt industrial equipment they deliver, including cranes, lifts, conveyors, timberhandling equipment and waste management systems.

“Part of the problem we have is people label us,” he says. “In the Manawatu you have to be quite diverse because there’s not a lot of industry. We’re also quite strong at pressure vessels and we do a lot of work in the compressed air industry and have been manufacturing in that area for 40-50 years.”

JJ NIVEN Engineering Ltd

The company’s machine shop houses lathes, NC lathes, a horizontal borer, a large radial drill, a universal mill for the completion of pressure vessel manufacture, general and contract engineering, overhead crane manufacture and factory and plant maintenance. Painting and sandblasting facilities are also available.

• Steel Fabrication • Mechanical Engineering Design & Manufacture • Contract & Jobbing Engineering • Plant Maintenance & Installations • Extensive Machining Capabilities • Gantry Crane Design/Manufacture & Servicing • Pressure Vessel Design & Manufacture

J J Niven Engineering Ltd 36 Armstrong Street Palmerston North Phone 06 3574 039, Email JJ.Niven@xtra.co.nz www.centraltoday.co.nz December 2012/January 2013 | 43

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Focus | JJ Niven Engineering Reactive and preventive maintenance Factory plant maintenance, overhead crane maintenance and site work is a large part of JJ Niven Engineering’s workload.

The Palmerston North-based company has a fleet of vehicles equipped with tools and equipment for site work and factory maintenance, as well as a 2000kg truckmounted crane and 6000kg yard crane.

JJ Niven Engineering has undertaken a range of successful projects recently, including ongoing site maintenance for some of New Zealand’s biggest producers.

The company works with clients to put together a tailor-made preventative maintenance programme to meet all requirements and support its customer’s on-site maintenance staff. This work includes planned maintenance programmes, rotating equipment overhaul and alignment.

JJ Niven has considerable experience in shifting machinery and has equipment designed specifically for relocations, including crane trucks, load skates and safety equipment, and can liaise with subcontractors if necessary.

These reactive/proactive contracts involve a range of major clients, including Fonterra, Nestle, Spotless Services, NZ Pharmaceuticals, Juken NZ Limited, Winstone Pulp, Carter Holt Harvey Paper, Steel and Tube, Palmerston North City Council and Fletcher Group.

A log loader built by JJ Niven.

<

The JJ Niven team provides an emergency maintenance service and has considerable experience in repairing gantry cranes, pneumatics and hydraulics. It can overhaul

Project portfolio

all types of mechanical equipment, reduction boxes, drives and electric motors.

JJ Niven has relocated laminating, finger jointing and moulder production lines at Juken NZ. The company has designed and built overhead travelling cranes and hoists for a range of customers, including Iplex, Mainzeal, Fletcher Construction, Pacific Steel, Pan Pac, Wellington City Council, Steel and Tube, NZ Defence, Fletcher Steel, Steel Traders, SAC Hygiene and Carter Holt Harvey Paper at Kinleith and Tasman mill.

JJ Niven’s experience in plant maintenance and site works includes: • Pneumatics experience • Bearing fitting, removal and fault diagnosis

In addition, JJ Niven Engineering has designed, manufactured and installed a range of materials-handling systems for major clients, including Winstone Pulp International, the Wellington City Council’s waste treatment plant, NZ Pharmaceuticals and Fletcher Forest.

• Pipe work installation. (air, steam, stainless steel, ABS/ PVC) • Overhaul of all types of reduction boxes, drives and electric motors • Mechanical seal installation and fault diagnosis • Pump refurbishment • MMA/TIG/MIG welding, stainless steel purge welding • Liaison and/ or supervision of subcontracting services when necessary. <

JJ Niven is not just a crane builder; the company also does a lot of work in the hydro, timber and wastewater industries.

JJ Niven Engineering Limited 36-50 Armstrong St Palmerston North T (06) 357 4039 E jj.niven@xtra.co.nz www.nivenengineering.co.nz — Advertising Feature

• OVER DIMENSIONAL • GENERAL FREIGHT • ELECTRICAL • CRANE & CONSTRUCTION

Proudly supporting JJ Niven Engineering Phone: 0274 448 513 • 06 326 9409 Fax: 06 326 9479 E: shifter@jrt.co.nz

TRANZCARR HEAVY HAULAGE “LEADER OF THEIR FIELD”

Ashhurst Engineering is proud to have worked with JJ Niven on this exciting project. Congratulations to JJ Niven on a great job.

Please contact us for all your Profile Cutting, Cutting and folding, Fabrication and Site Work needs. We are happy also joint venture or subcontract together with other companies for larger projects.

Proud to support JJ Niven Engineering Ltd 134A Plunket Avenue (Head Office), Manukau, Auckland PO Box 23194, Hunters Corners, Auckland • E-mail: info@tranzcarr.co.nz Phone (09) 263 9900 • Fax (09) 278 3600 • Web: www.tranzcarr.co.nz

44 | December 2012/January 2013 www.centraltoday.co.nz

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The right solution Efficient, experienced and professional, the three words to describe Katere Coatings and it’s the real deal when it comes to industrial cleaning needs.

The family operated business in New Plymouth has been building up its success during the last 18 years and has an excellent reputation for its quality workmanship. The company provides an extensive range of industrial cleaning options to handle all aspects of plant and equipment cleaning, servicing local industries such as engineering firms, oil companies and trucking firms.

Well-maintained and up-to-date equipment allow the highly skilled team to complete all protective coating work in a professional and efficient approach – including surface preparation, removal of surface contamination or corrosion, casing and drill string cleaning and protective coatings.

The company operates from its office in New Plymouth which includes a drive-in service and a safe blasting room; it is well equipped to manage any job big or small. Even at short notice Katere

CNT #70 Pages 1-48.indd 45

Coatings has mobile units ready to leave the site to reach you wherever you are in New Zealand.

“Health and Safety is important in our company and we have recently implemented a new comprehensive HSE Management System.”

The company has proven to deliver high quality operations and workmanship which is one of the company’s most valuable qualities to maintaining a successful business.

Solutions include: • High pressure water blasting • Abrasive blasting • Industrial coating

“Our services include abrasive blasting and coating of small items such as a wheel rim through to large items such as tanks and silos. If it is impossible to move items such as a bridge or a rotary cow platform our mobile service enables us to travel to a work site,” director Kris “Our company focuses on customer Vinsen says. satisfaction by producing quality workmanship in a timely fashion.”

• Demucking/desludging.

“Other services we offer are water blasting and tank de-mucking and cleaning. We also have teams working three-week back to back rotations on FPSO Umuroa situated offshore Taranaki in the Tui Oilfield.”

• Exploration – pipeline, on-shore, off shore, plant and machinery, mud tanks, fuel tanks

The team can advise on the most efficient and environmentally friendly solution and takes every precaution to ensure a low risk of any property or environmental damage.

Mobile water blasting unit • Available 24x7 • Easily transportable to anywhere in the North Island • Offshore certified.

Industries worked in:

• Shipping – inside and outside structures, containers, cranes • Government agencies – bridges, towers • Manufacturing – plant and machinery, trucks • Food processing – plant and machinery, processing equipment, trucks • Other – bulldozers, cranes.

Katere Coatings are committed to abide by health and safety regulations and make every effort to ensure employees are working in a safe environment and are informed of hazards and safety procedures in the work place.

9/11/12 2:02 PM

Goods & Services | Harrison's Hiremaster Wanganui

Ready for hire For a complete range of hire equipment for trades through to the home handyman, for children’s parties through to formal weddings, Harrison’s Hiremaster in Wanganui has got it all.

For almost 40 years, Harrison’s Hiremaster, a family owned and operated business, has been supporting business and families throughout Wanganui and the surrounding districts.

Current owners Grant and Karine Harrison are proud of the family history of the business with many smaller operators throughout the country being absorbed into the bigger hire chain stores.

“I think it gives us a better feel for our market place,” says Grant.

standard trailers and other more gardening related hire tools and equipment. That side of the business grew rapidly, and in the 1980s they added party and wedding hire to the Harrison’s Hiremaster range of services.

Grant, who had watched his parents develop the business, initially embarked on a career as a motor mechanic and after serving an apprenticeship worked in a number of garages around Wanganui, including the local Mazda dealership.

However, eventually the call of the family business lured him home. “Growing up around the business I guess it was inevitable I was going to work here,” he says.

He joined the family firm in 1990, and not long after his wife Karine left her job as a bank manager to work alongside her husband, initially on a part-time basis as she raised their three children.

While Bruce and Anne retired from the business in 2007 they can often be found wandering around Harrison’s Hiremaster premises in Churton Street keeping an eye on what their son is doing.

“We are able to respond more quickly to new equipment as it comes available and to replace aging equipment as we do not have long drawn out purchasing requirements process that the chain hire stores may have.”

Harrison’s Hiremaster first opened its doors in 1975 when Grant’s parents, Bruce and Anne Harrison sold their grocery store and took off on an extended holiday around New Zealand.

One thing they noticed as they travelled around was the growing number of hire stores popping up in towns all over the country.

On their return to Wanganui they opened the town’s first hire store, initially stocking the

Kerrick Industries is proud to supply and support Harrisons Hiremaster with a wide range of parts, accessories and equipment.

We would like to congratulate them on operating a very successful business and wish them continued success.

P. 04 568 7344

F. 04 568 7461

www.kerrick.co.nz

46 | December 2012/January 2013 www.centraltoday.co.nz

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Goods & Services | Harrison's Hiremaster Wanganui

From work to weddings Over the years, Grant has built up a wide range of commercial hire equipment and has added a retail shop to the business, selling among other things a huge range of retail products selected especially for weddings.

Karine’s specialty is wedding and party planning, which is a big part of Harrison’s Hiremaster business these days.

Harrison’s Hiremaster carries a full range of marquees for every sized wedding imaginable, with marquees capable of containing up to 300 guests and marquees with windows and clear sides.

Grant says with Wanganui’s rural hinterland outdoor weddings are extremely popular.

“Often a couple will have it on one of their farms or choose a venue solely for its beautiful outdoor environment.”

But Harrison’s involvement in wedding planning does not stop at supplying the marquee. “We have a full range of wedding products; from tables and chairs, crockery and cutlery, table linen and chair covers, through to serviettes, glasses, flooring, and table adornments.”

Harrison’s Hiremaster encourages the happy couple to come and design their own table settings with Karine on hand to give expert advice. “We like the couple to come in to our showroom to experiment with the look they would like for their table,” Karine says.

“We show them the options available and they can play around with the table settings until they get the look they want.”

Harrison’s Hiremaster and not just hiring their equipment to the happy couple, but can often be found supplying the wedding caterers with a full range of kitchen equipment from bain maries through to spit roasters.

That special day Harrison’s marquees are not just for weddings, with sizes ranging from 3sqm up to the larger marquees to fit 300 people, they are hired out for everything from trade shows, field days through to 21sts and children’s birthday parties.

Children’s birthday parties and parties for the not so small children are also a big part of Harrison’s Hiremaster business.

For the little kids there are balloons, streamers, bouncy castles, a Titanic slide and bubble machines, while for the bigger kids a wide range of lighting, sound equipment, smoke machines, and yes, even the classic mirror ball.

While Karine focuses on developing the wedding and party hire side of the business, Grant is heavily involved in the machine hire side of the business. He says one of the keys to its success has been to ensure equipment is up to date and well serviced.

Whether you’ve decided on a marquee wedding or any of the other reception options, Harrison’s Hiremaster can ease the stress and take care of many of the details.

Harrison’s Hiremaster in-house consultant is available to discuss your special requirements by appointment.

Table decorating is one of Harrison’s Hiremaster’s specialities.

Not only do Harrison’s Hiremaster hire a wide range of wedding accessories but they also have a range of wedding products for sale in their retail shop for the more permanent reminder of that special day.

“It is extremely important to our clients to know they can come in and hire the latest equipment that is reliable and will not break down, as break downs can be costly to our commercial hirers.”

Harrison’s Hiremaster has an extensive range of machinery for hire, from cherry pickers, excavators and trenchers through to mowers, weed-eaters and other tools for the home handyman. A full range of what’s for hire can be found on the Harrison’s Hiremaster’s website.

Harrison’s Hiremaster Wanganui 26 Churton St, Wanganui, T (06) 345 7017 E office@hiremasterwanganui.co.nz www.hiremasterwanganui.co.nz — Advertising Feature

Proud to be supporting Harrison’s Hiremaster Wanganui 16 Wicksteed Terrace • Wanganui P +64 6 349 1880 • F +64 6 345 4111 • E admin@venterandhull.co.nz

SUPPLIERS OF

Aluminium Extrusion & Sheet, Scaffolding & Ladders.

Fasteners, Sealants, Hardware & lots more.

8 Railway Road, Palmerston North Phone Ray 06 356 2007 Fax 06 356 8539, Email pnthsls@uacl.co.nz www.centraltoday.co.nz December 2012/January 2013 | 47

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At A Glance | Rotorua Florist

Bloomin’ good

“

We have a selection of plants, lots of soft toys, helium balloons, gift baskets – and we have a wine licence so we’re able to add wine to gift baskets, or decorate the wine bottle and send it out as a gift.

The team of trained designers pride themselves on creating unique floral pieces and deliver personally to Rotorua clients, as well as nationally and internationally through Interflora.

You can’t beat a little bloom to brighten any day, so the people to see, who just happen to be celebrating 40 years in business, is Rotorua Florist - still looking vibrant and exciting.

You will fall in love with its exciting selection of quality flowers making any occasion, setting or scenario look fabulous.

Expect to find an abundance of fresh flowers grown from local New Zealand growers and an exotic collection from overseas. The store is exploding with vibrant colours, shapes and sizes; all meticulously selected by the hands of an expert.

Rotorua Florist can create any floral design you desire for all occasions, from weddings, birthdays, a new baby, conference or corporate events, or just a beautiful bouquet for your nearest and dearest to make their day. Choose from vibrant sunflowers and gerberas, exotic hand-ties with orchids and anthriums wrapped in lotus leaves, soft romantic posies, red roses and many more.

If that’s not enough, Rotorua Florist also specialises in gift items – the experienced team can assist customers to choose from the range of gift hampers and personalise them if required.

“We have a selection of plants, lots of soft toys, helium balloons, gift baskets – and we have a wine licence so we’re able to add wine to gift baskets, or decorate the wine bottle and send it out as a gift.”

Rotorua Florist is dedicated to making sure flowers are delivered looking great and staying fresh. “Whenever we send flowers out of the shop we send out a care card that tells you how to look after the flowers and also a small package of flower food which will help with the longevity of the flowers,” Pamela says.

“We have been getting the most fantastic red waratahs and they were approximately four feet tall – they’re a large red flower and have been absolutely superb this season.

“We specialise in the white Casablanca lilies – we always have them in store. Red roses are ever popular and the gerberas are coming in the most fantastic new colours for spring and summer.

The business has been growing from strength to strength over the decades and continues to offer unique floral designs, excellent customer service and on-time delivery service.

Rotorua Florist is leading the pathway to floral perfection stamped with the seal of approval ‘satisfaction guaranteed’.

”

Flowers for all occasions

• Weddings (wedding cake decoration is also available) • Valentine’s Day • Anniversaries • Birthdays • Bereavement • School ball • Corporate/conference events.

Gifts • Gift baskets • Fruit trays • Gourmet products: cheeses, jams, pickles • Baby baskets • Chocolate • Wine.

Additional gifts • Soft toys • Coloured helium balloons.

Rotorua Florist 1222 Eruera St Rotorua T (07) 348 1092 E flowers@rotoruaflorist.com www.rotoruaflorists.co.nz — Advertising Feature

Owner Pamela Jenkins holds a Master Florist and Diploma from the New Zealand Professional Florists Inc and is an accredited Interflora New Zealand and Australiasian judge, who has been designing flowers for 50 years.

Proud to support Pamela Jenkins NZ’s HOME STAY NETWORK Genuine hospitality - by kiwis, for kiwis

- Basic, modest or luxurious guest rooms - Private, safe, personable - City, bush, beach, lake or farm locations NZ-wide - All hosts quality checked and sincerely friendly - Meals, email, laundry - by arrangement & priced fairly

0800 526 123, www.lookafterme.co.nz

Professionalism, empathy and care are our values.

We treat everyone as though they are members of our own family, mindful of your sorrow and grief.

Osbornes Funeral Home, 197 Old Taupo Road Rotorua Ph. 07 348 3600 • www.osbornes.co.nz

Chapel and Reception Lounge - With Qualified Staff and 24 Hour 7 Day Service 48 | December 2012/January 2013 www.centraltoday.co.nz

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RR Goods & Services | Greene Bros Ltd

One stop shop What could be more relaxing than settling into a spa pool, drink in hand, on a balmy and starry night in the Waikato.

It all began in 1955, when Pat Greene started his own rewinding business from a small room in Milton St fixing anything electrical. He was soon joined by brother Roy and friend George Karl to form Greene Bros and Karl.

Fifty years later the business moved to Bristol place Te Rapa. The huge workshop is fully equipped and now providing a much wider range of services.

With more than 60 different spa pools to choose, including leading brands like Leisurerite, Greene Bros in Te Rapa, Hamilton is one of biggest suppliers of spa pools in the Waikato.

The 11 staff includes six service and workshop staff – with combined years’ experience of almost biblical numberings.

“It’s true that we have something for everyone in terms of spa pools,” sales manager Steve Foster says. “But the key is to ensure people get the right pool for their situation.”

That’s where Foster and his experienced staff come in.

“People often look to buy on price or size but the pool they choose may not be ideal for the location, or it’s too small or too big for the family and can mean people are choosing a pool which can be very expensive for them to run.”

Not only will Greene Bros be able to select the right pool for its clients, they carry a full range of all the chemicals and other spa accessories including fencing to provide the compete package.

In addition it has the staff to repair anything that goes wrong with a spa pool, whether it has been bought from Greene Bros or not.

After all, fixing anything electrical is what Greene Bros have been doing for more than 55 years.

As service agents for most leading brands of electrical equipment, including Karcher, Greene Bros carries a large range of spare parts for its customers which range from DIYers to tradesmen, those within the automotive and industrial sector, to major processing plants in the dairy industry, farming industry, hospitality industry and the leisure markets.

In 2011, Greene Bros introduced a sales division and added a showroom to display its growing range of spa pools in addition to its existing extensive product range of power tools, electric motors, compressors, generators, water-blasters, pumps and motorised golf trundlers.

“We believe that we are able to offer the most comprehensive sale and service package to our customers with the motto, ‘We can service what we sell’,” Foster says.

“Our exclusive arrangement with another Hamilton company, Farrell Bearings, provides us with quality and reliable parts to repair any kind of electric motor.”

Electrical equipment safety checks and test and tag certification Every piece of electrical equipment sold by Greene Bros qualifies to be registered as a GREENE MACHINE.

Greene sells and services: • Electric Motors: Sales and service of new and used three phase and single phase electric motors. Motor rewinds and repairs. Testing and tagging certification.

Brands sold: CEG, DEK, WEG • Electrical power generation systems, generators and gensets Brands sold: Blackout Power Products, DEK Generators, Euroquip Power Generators, GT Power Generators • Motorised golf trundlers, golf buggies, batteries and accessories.

Sells and services: Hill Billy, Motocaddy, Powakaddy, Marshell • Hot and cold water blasters and pressure washing equipment Sells and services:Alto, DEK, Karcher, Makita, Nilfisk

CENTRAL TODAY READER OFFER For readers of Central Today business magazine Greene Bros has slashed the price of its popular Was $7950 Leisurite 116 five-seater (plus freight) but for spa pool which is an Central Today readers ideal family spa pool.

ONLY $5950 (plus freight)

• Commercial and domestic vacuum Sells and services of vacuum and carpet cleaners for home, shop and office Brands sold: Karcher, Nilfisk, Alto, Starmix, Vacmaster.

Greene Bros is: • A one-stop spa and pool store for sales, installation, design, service, maintenance, cleaning, treatment and repair of swimming and spa pools. Brands: Leisurite Spa Pools, Bullfrog Spas, Cyclone Spas, Designer Spas, Signature Spas • An electrical power tool supplier and machinery shop for the sales and service of all brands of new and used power tools.

Service agents for: AEG-Electrolux, Alto, Bosch, DeWalt, Hitachi, Karcher, Makita, Metabo, Nilfisk, Protool, Ryobi, Starmix, Vacmaster

Every GREENE MACHINE qualifies for a lifetime, 3 monthly electrical compliance test and tag AT NO CHARGE.

Greene Bros Ltd 21 Bristol Place Te Rapa Hamilton T (07) 850 4109 E service@greenebros.co.nz — Advertising Feature

www.lsj.co.nz

Proud to be associated with Greene Bros Ltd

Lowe Schollum & Jones Ltd - Specialist in commercial and industrial insurance Ph: 07 849 6884 Fax: 07 849 7121 E: admin@lsj.co.nz Mike Lowe David Schollum Jason Robottom

Pleased to be associated with Greene Bros Ltd

Manufacturers and distributors of a diverse range of products for swimming pool, spa and water treatment markets.

7 Industry Road, Penrose, Auckland p: 09 525 7570 | f: 09 525 6580 e sales: nz.sales@waterco.com www.centraltoday.co.nz December 2012/January 2013 | 49

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RR Goods & Services | Hand Tool House

The right tool for you While operating within a competitive industry, Hamilton’s Hand Tool House stands out from competitors by offering distinct points of difference.

Mark and Raewyn Wolfe purchased the established tool store in 1995, then situated in a small premises in King Street, Hamilton, with a staff of three. “We had a predominantly engineering supply base,” says Raewyn. “We were serving trade through to the serious DIYer. “We specifically supply trade and the serious DIY markets, so we don’t compete with a large part of the DIY market.

“In saying that, we have still managed to grow, even in the hard times. We pride ourselves on excellent service and staff and the knowledge we are able to offer our customers.”

The company refuse to diversify from its core business as a survival tactic, believing that sticking to the core business was the key to success. “We offer superior service and knowledge; our staff members here have many years of experience in the industry behind them. This gives us the ability to solve

most problems and we go out of our way to do what the customers ask.

“We are the premier tool supplier in the Waikato region because of our flexible product range and commitment to personalised customer service.”

There are few companies today which can boast of attaining corporate old age, but Hand Tool House puts its survival down to strong systems. “We maintain really good monitoring systems, monitoring our growth and stock levels. We are always keeping an eye on the bottom line and ensuring we have the right customers,” says Raewyn.

The couple found their entrance to the industry through Mark’s experience as a fitter and turner. “He had made a lot of friends in the industry. It’s an industry where you’re dealing with a great bunch of trades people and your suppliers tend to stick around. They become friends.”

Proud central residents, they also own Te Awamutu Engineering Supplies on Market Street, Te Awamutu after purchasing the company in 2010 and appointed Kevin Hooker as the manager of Hand Tool House. ‘‘We lived in Te Awamutu for about 20 years and all our children went to school here, so we know the town and many of the residents well.’’

The couple saw the Te Awamutu business advertised late 2009 and decided it would work well in conjunction with the Hamilton store. Today the Te Awamutu Engineering Supplies store stocks a wide range of power

“

We are the premier tool supplier in the Waikato region because of our flexible product range and commitment to personalised customer service.

”

tools, hand tools, welding equipment, fittings, nuts, bolts, ladders, abrasives, air compressors air tools, and much more. ‘‘Our Te Awamutu store stocks many of the same brands as the Hamilton store and can get items from that store if needed. But if there’s something particular you want that’s not stocked in either place, we will certainly do our best to source it for you.’’

Hydraulic hose repairs are carried out on site, while servicing or repairs of other items can be done via the Hamilton store. ‘‘Simply drop it in to us and we will take it to Hamilton and have it returned when the repairs are done.

“People just think they can pick up something really cheap to do the job. It’s important to get the right tool for the job but even more important to purchase quality.”

Why you should use Hamilton’s Hand Tool House: Superior servicing The Waikato based tool repair workshop is equipped to provide prompt, reliable servicing on all major types of power tools.

Using considerable expertise, staff are able to take your worn out hand tools, cutting tools, nail guns, air compressors, electrical tools and any other conceivable form of power tool and return them to working order with minimal fuss.

Complete service to suit your needs Technicians work with and are service agents for all of the most popular brands.

This includes Hitachi, Makita and Bosch power tools, along with Paslode nail guns and many more options across the board.

Spare part servicing To complement our tool repair service, we also make sure to stock a variety of spare parts and accessories. This ensures we are able to offer our services to a range of Waikato clients, such as industrial manufacturing firms, engineers, household and commercial builders, and electricians.

Woodturners groups Hand Tool House has an alliance with the local Woodturners groups supporting their monthly meetings and now stocks a large range of Carbatec, Technatool and Woodcut products specifically for this group.

50 | December 2012/January 2013 www.centraltoday.co.nz

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RR Goods & Services | Hand Tool House

“

People just think they can pick up something really cheap to do the job. It’s important to get the right tool for the job but even more important to purchase quality.

”

Forging the right reputation Hamilton’s Hand Tool House has developed a reputation more powerful than the products it was established to supply. Because, while an economic downturn, competitive import pricing and a lack of skilled workers have worked together to constrain the company’s efforts, it all seems to have been in vain with the tool supplier surpassing growth expectations and increasing its already vast range of hand tools, power tools and servicing capabilities.

a Makita store and continued as part of the Tradezone Group.”

“The magazine is a really useful tool to show people what we’ve got.”

Makita is a power tool distributor which has been in the business since 1914. By being a Makita Shop, Hand Tool House is able to offer one of the widest ranges of power tools in the Waikato.

In terms of customers, the alliance means greater buying power which equates to cheaper prices and trade partner deals with excellent deals. Until recently the company was one of two Tradezone stores in the Waikato, today it is the only one.

Tradezone Industrial is an exclusive alliance of more than 30 independent, New Zealand owned and operated power tool suppliers. This allows Hand Tool House to stock the most advanced, cutting edge tools The 2009 move to Somerset Street has from all the biggest brands, including hard-todoubled its revenue in the past 18 years under find products. the tutelage of Mark and Raewyn.

The group produces a bi-monthly magazine, “We have brought in a new range of The Caliper Magazine, showcasing its range. people, added power tool servicing, become

The equipment at Hand Tool House is at the core of a number of building projects, manufacturing firms, engineering jobs and industrial operations in Hamilton. As a member of Tradezone Industrial, Hand Tool House has access to an ever increasing range of cutting edge tools. Whether you require a common drill, electric sander, or hard to find tool, you can locate it here.

Hamilton’s foremost industrial tool supplier There’s a simple reason why customers come from all over Hamilton and the greater Waikato region to purchase their industrial tools from Hand Tool House; they offer the best products from the biggest brands, with the knowledge to back it up.

Among the range of professional grade tools the company stocks: • Hitachi power tools • Bosch power tools • Paslode nail guns • Makita power tools • Air compressors • King Tony Handtools • Air compressors • Carbatec woodworking tools • CRC products • Powerbuilt tools.

Hand Tool House can supply your head to toe safety needs.

Mention this add instore to receive a 15% discount on WHOLESAFE supplied safety gear.

Hand Tool House 25 Somerset Street Hamilton T 0800 Hand Tool E handtoolhouse@xtra.co.nz www.handtoolhouse.co.nz

www.wholesafe.co.nz

— Advertising Feature

Purchase any Makita 18V LXT Kit (defined by coming with at least one charger and one battery. 2 piece combos & skins are not included) between September 15 2012 and January 31 2013 from any authorised Makita Dealer to redeem a FREE Makita Battery.

Type of bonus battery applicable is based on the model purchased. Just send us the redemption form together with proof of purchase or claim online

www.centraltoday.co.nz December 2012/January 2013 | 51

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Goods & Services | Printstock Products

Packaging success A little bit of madness and the ability to recognise a gap in the market were the key ingredients to one business entrepreneur’s recipe to success.

Graham Eagle started his Napier-based company, Printstock Products Ltd, in 1983 from humble beginnings, with a single laminator and sheeting machine all operating out of a rented shed.

Today Printstock Products Ltd has proven madness can certainly drive success. The company works out of its considerably larger, custom-built 33,000 square foot, factory to provide packaging solutions for the hospitality, food and gift-wrap industries.

Graham says a lot of his business is in the food industry - especially chocolate companies such as Cadbury and Whittakers.

Printstock’s specialty services lie in the lamination, printing and embossing of packaging materials that are used for both food and gifts - but its business encompasses a whole lot more. Graham and his highlyskilled team have made it their mission to provide a solution for nearly all businesses’ packaging requirements, from bulk packaging in film wrap to printed or laminated boxes and food-wraps.

Key to success Graham’s vision to recognise the changing market and focus on his customers’ needs and demands has certainly helped to grow the business and make an impression on Australasian markets.

Today Printstock Products has a strong export focus with 15 percent of its production sold throughout Australia.

However, Graham points out his success is not something he could have managed on his own. “I had the drive and the vision,” he says. “But without the right people behind me I would achieve nothing: I need the people with the right skills.”

It is this tight-knit team of 16 highly-skilled and passionate staff who have worked alongside Graham to give the business the “human touch” enabling it to connect and maintain relationships with each and every customer. “We work in partnership with all our clients so that we can reach great, costeffective and efficient solutions for all packing and packaging challenges,” Graham says.

Printstock products are used in the following industries product ranges: • Confectionery industry for wrappers of chocolates • Bakery industry for packaging of cookies, cakes and biscuits

LEIGHTONS PAPER

• General food industry display packaging.

PACKAGING

Proud supply partners of Printstock Products

Manufacturing versatility

Product range

Graham says the factory is particularly versatile, enabling the company to meet each customer’s specific requirements. “We print, emboss, laminate and cut to size materials from 7micron foil to 700 micron board. We handle widths from 25mm up to 1500mm.”

The range of products and services at Printstock highlights the company's versatility and ability to meet virtually all packaging needs.

In order to meet the increasing demands of the industry and the changing shape of the market, Printstock has invested, not only in its highly-skilled staff, but also in the best machinery to do the job.

“Over the last two years the company has undergone a significant re-modernisation,” Graham says. “We have bought six new machines in 18 months and there are more still on the way.”

Printing Printstock believes it is the quality of printing that can make a product stand out from its competition. Therefore Printstock has provided a range of options that are not only costeffective, but attractive and of top-quality. It can print film packaging, foil and paper in rolls or sheet form.

Film-based packaging solutions Printstock Products provides great packaging solutions for the bakery, confectionary and food industries. The film is extensively used for pie-wrap, cookies, biscuits, cakes and snack food packaging to keep them fresh and tasty.

Paper-based packaging materials From gift-wrap to tissue paper, Printstock gift-wraps ready-made to distributors and department stores.

Aluminium foil - safe product packaging Printstock is able to process the most delicate aluminium foil material that can be used in its plain form or further enhanced with printing, embossing or laminating. The foil has great properties for food and pharmaceutical packaging and is used to make long-life packs for food, drinks and dairy products that enables long term storage.

Laminating Printstock Products have a state of the art laminating machine that is capable of producing top-class flexible packaging, like bags, pouches, sachets and wraps to display food attractively and keep it fresh and tasty.

From burger wrappings to chocolate wrappers Printstock can do it.

We are proud to be associated with Printstock Products

Servicing the Hawkes Bay region’s Horticultural and Industrial markets with their packaging, catering and janitorial needs for over 30 years.

PROUDLY SUPPORTING PRINTSTOCK PRODUCTS LTD www.eastcoastpackaging.co.nz | E: sales@eastcoastpackaging.co.nz | P. 06 878 4767 | F. 06 876 3195

For all your plumbing, drainage, waste treatment and electrical requirements ONE CALL DOES IT ALL 58 Munroe St, Napier, Phone 06 835 7933 Fax 06 835 9072, Email allan@copas.co.nz

52 | December 2012/January 2013 www.centraltoday.co.nz

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Initiatives | Pak'nSave Whanganui

Goods & Services | Printstock Products

Bakery packaging

Reaping the rewards

Printstock produces high-quality packaging for products like biscuits and cookies that will give the baked product a maximum shelf-life improved hygiene and fabulous customer appeal. From barrier film for long shelf-life, and freshness, to bio-degradable film, silicone baking paper, grease-proof paper, hamburger and food wraps.

During the years Printstock Products has developed its reputation for being both creative and successful. Its innovation and development of new products and markets has been recognised through a range of business awards.

Chocolate packaging

Confectionary bags Printstock has added a high performance, bag-making machine to its versatile range of top-quality equipment. As manufacturers and producers of a wide range of packaging materials it now also offers customised packaging solutions in clear-plastic film of food-grade quality. It produces bags in large and small quantities for manufacturers, wholesalers and retailers and its range is particularly aimed at the biscuit and confectionary market for the wrapping of candy bars and cookies. Printstock will also do the required brand and information printing on the bag to give the product the perfect image.

• Sub-metering monitors ongoing energy use within the store, to ensure the savings continue in the long term.

2011 Chamber of Commerce/Newstalk ZB Medium – Large Business Award winner The judges were “wowed” by Printstock giving it the following appraisal; “ This is an adaptable and innovative company, that uses the latest technology to manufacture an excellent packaging product for both NZ and overseas customers. The business works closely with all stakeholders including suppliers, customers, staff and the community to deliver a great product in a sustainable way. Printstock Products Ltd demonstrates many of the key facets of a great business.

Significant growth and reinvestment achieved during a period of economic downturn further reinforced the judges view that Printstock Products Ltd is a worthy winner of this category”.

As well as this commendable award, Printstock is also the proud recipient of other industry-recognised awards: 2000 - Exporter of the Year Hawke’s Bay Chamber of Commerce 1999 - Export Commendation from the NZ Trade & Development Board 1992 - Tradenz Export Award 2000 - Business of the Year Hawke’s Bay Chamber of Commerce 1993 - Hawke’s Bay Chamber of Commerce Business Recognition Award

Store owner Gareth Jones & son

PAK’nSAVE Wanganui has been rewarded for its energy saving initiatives, taking out top honours in the Small to Medium Business Category at the annual 2012 Energy Efficiency and Conservation Authority (EECA) Awards.

“When the store was built in 2005, it used a lot of refrigeration and lighting that was very inefficient in the way it consumed energy.

Advances in technology since then mean we can upgrade to modern alternatives that considerably reduce our carbon footprint through energy conservation,” Gareth says.

“At PAK’nSAVE, if we can save money on the power bill, that’s money that can go directly into lowering the price of groceries for our customers, and that’s a top focus for us.”

The energy upgrade at PAK’nSAVE Wanganui was a first for New Zealand supermarkets, and is a project that shoppers around the country are also set to benefit from – EcoSystems is now working with Foodstuffs to implement similar energy savings in other stores nationwide.

Businesses are often aware of the environmental and financial benefits of saving energy; however, it sometimes takes an extra spark of inspiration to put these into practice.

For PAK’nSAVE Wanganui owner-operator, Gareth Jones, that inspiration came from his son, Elliot. Aged five at the time, Elliot had joined his school’s ‘Green Team’ and came home asking his father what he was doing to look after the environment at the supermarket.

New lighting

<

1991 - City of Napier Mayoral Enterprise Award.

As a result of the new initiatives, energy use has been cut by 40 percent, setting a new standard for supermarkets across the country.

<

Printstock caters for the needs of large manufacturers, producing fast, efficient and cost-effective aluminum foil to cover individual chocolate bars. This packaging keeps the product fresh, hygienic and attractive. Printstock has a colourful, unique range of foil-wrap in rolls or cut sheets, that prove to be extremely popular in the Easter period, when these attractively wrapped Easter eggs takeover supermarket shelves.

Supermarket’s energy saving efforts awarded EECA accolade

“I thought if my son and his school are making such a big effort to reduce their carbon footprint, then our store should be doing its bit to save the environment too.”

Printstock Products ltd 3 Turner Place PO Box 3171 Onekawa Napier 4142 T (06) 843 4952 E sales@printstock.co.nz www.printstocknz.com

Gareth contacted energy consultants EcoSystems and together they implemented a major energy makeover at the supermarket.

This included: • The installation of skylights to bring in natural light, automatic lighting sensors and controls, the use of outside air for ‘free cooling’ during summer rather than air conditioning, and the installation of double glazed doors on fridges and freezers.

New freezers

<

— Advertising Feature

PAK’nSAVE Wanganui 167 Glasgow St Wanganui T (06) 349 1230 www.paknsave.co.nz

— Advertising Feature

BARRISTERS AND SOLICITORS, NOTARY PUBLIC Stephen Peter Lunn LLB (Otago), Notary Public, Christopher Wight Morgan BA LLB (Otago)

PROUD TO BE ASSOCIATED WITH PRINTSTOCK PRODUCTS LIMITED p 06 834 1488 f 06 834 1422 e admin@lunns.co.nz Wilket House, 17 Shakespeare Road, Napier PO Box 846 Napier 4140 DX MP70005

www.centraltoday.co.nz December 2012/January 2013 | 53

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Initiatives | Energy Hydraulics

Simple solutions for heavy plant problems The basic premise behind any hydraulic system is simple: force applied at one point is transmitted to another point using an incompressible fluid.

It is much the same as the premise behind the success of Energy Hydraulics Limited (EHL); hardwork applied at one point will be transmitted as success in another.

Taranaki-based Energy Hydraulics is one of the leading diversified providers of motion and control technologies and systems. It provides precision-engineered solutions for a wide variety of mobile, oil and gas, industrial and marine markets. The company’s products are vital to virtually everything that moves or requires control, including the manufacture and processing of raw materials, durable goods, infrastructure development and all forms of transport.

Not only does EHL provide product, but also full design capabilities, manufacture, servicing, calibration and project management. This equates to full turn-key solutions to your heavy plant problems, including the provision of design, diagnostic analysis, maintenance and installation, CEO Peter Jannings explains. “We’ve evolved from just being a ENZED franchise to being a fully equipped motion and control company, offering full design and build services for controlled motion equipment, so we’ve come a long way.”

The customer base is diverse and extends from the oil and gas industry, marine work, civil engineering and forestry through to a large range of work for Fonterra.

“Quite simply, our customers are anyone who wants to move something with fluid,” says Mr Jannings.

“We do a lot of purpose-built design and build projects. Someone will come in with a problem and we will devise a solution to that problem.”

One example is the two gangways for the Canterbury HMNZS which Energy Hydraulics is currently working on for the New Zealand Navy. The company is also heavily involved with research and development, and has worked on the Wave Energy Technology NZ wave energy converter worth nearly $2 million. The project, commissioned by IRL (Industrial Research Ltd), involved the fabrication, design and hydraulics engineering resource. The Wave Energy Device (WED) is designed for harvesting mechanical energy from ocean waves, thus converting the energy to electrical energy (by hydraulic means), and outputting this electrical energy as electricity for consumption.

Purchased as a ENZED franchise in 2002, when the business comprised of three hose doctors and two staff, Energy Hydraulics has grown to incorporate 38 staff and five hose doctors. “We’ve gone and found out what the customer base was looking for, built services around what the Taranaki industry wanted and grown from there,” says Mr Jannings.

Suppliers of complete electrical product solutions to the commercial, petrochemical and industrial industries.

PROUD TO SUPPORT ENERGY HYDRAULICS LTD 215 De Havilland Drive, Bell Block, New Plymouth Ph: 0800 222 539 Ph: 0064-6-7552446 Fax: 0064-6-7552448 Email. Sales@cablesnz.co.nz

“

We do a lot of purpose-built design and build projects.

Someone will come in with a problem and we will devise a solution to that problem.

”

“We have built in-house test equipment, including a 7.5m cylinder bench, a purposebuilt climate control clean room for breaking down sensitive; equipment without risking contamination, equipment for the testing and calibration of hoses which enables us to test up to about 60,000 psi and we offer a 24 hour-a-day, seven day-a-week break down and servicing capability as well.”

Some recent projects include the design and building of three gangways for a super yacht in Abu Dhabi named YAS which is currently the sixth largest private yacht in the world at 141m, the design and building of two wave power generators and high rails as part of the maintenance work for the New Zealand Railway. Energy Hydraulics is also heavily involved in the petrochemical industry with the recent start-up of Methanex.

Proud to have manufactured and polished the stainless steel super yacht gangways for Energy Hydraulics.

For all your sheet metal fabrication needs don’t hesitate to give us a call Ph: 067550688 E: info@superiorstainless.co.nz superiorstainless.co.nz

54 | December 2012/January 2013 www.centraltoday.co.nz

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Initiatives | Energy Hydraulics

The EHL difference EHL products and services are broad and varying and suitable for a variety of industries and functions: • Motion control and fluid technology specialisation • Specialist design and engineering • Instrumentation and process control systems • Fluid contamination monitoring and analysis • Marine service, supply and repair • Hydraulics training services • NZ oil and gas specialty services • Provide high quality products and components • Supply any products available through the Parker Store • Elevated Work Platform Certification (CBIP qualified technicians) • ENZED® Hose Doctor Service 24/7

Why EHL? • ENZED • Parker Store • 24/7 workshop services • 7.5m bed hydraulic cylinder bench

Exceptional equipment One of the key points that sets Taranaki’s EHL apart in a competitive marketplace, is that the company is a Parker Store which gives them access to the wide range of Parker equipment.

“Parker is one of the leaders in the hydraulic and pneumatic implementation industry.

What this means is when a drilling rig or boat comes to town, nine out of 10 times it already has Parker equipment on it. Not only can we fix that equipment, but we have access to new equipment if required. We train technicians how to service and repair those products if they have problems.”

EHL also has 3D design equipment, cutting down the design risk. “We have the ability to design our own 3D designs here, so we can design them and then simulate them on a computer before we go anywhere near purchasing parts or putting something together.”

“The fact we have a large range of filtration and pneumatic services, have the ability to design anything along those lines, build a range of auxillary lines, stock the Haskel and Milton Roy lines, a big line of petrochemical

products, have CBIP (elevated platform equipment), qualified certifiers, are locally based and have the facilities here to build or repair, is a big asset to a lot of companies.

“One thing we offer to the customer base is we are New Zealand business and, we have a 24 hour hose and fitting service for any breakdowns anywhere in Taranaki and New Zealand.”

Mr Jannings was one of the three partners who purchased the company ten years ago.

“One of the big factors of our success is the fact we brought in partners who have a huge knowledge of the industry and we have continued to employ talented staff who are leaders in the industry.”

Specialist design and engineering services The EHL team custom designs high quality hydraulic and electronic systems for some of the world’s most discerning customers and innovative projects.

Mobile plant and heavy equipment servicing EHL carries out mobile plant and heavy equipment servicing, on-site or in the field with all-terrain access, utilising four-wheel drive service vehicles and servicing completed by qualified, heavy equipment technicians.

“The main thing is we are a New Zealand business doing business all over New Zealand and the world, and to do this with motion and control is a great thing. We are the people to come to if you have a specialised product or have an idea for something you want to build. We work closely with other design engineering companies, as well as the end customer.”

• Climactically controlled clean room • IANZ accredited guage calibration test lab • IANZ accredited hydrostatic test booth pressure testing facilities to 60,000psi

Proud to be associated with EHL— Hydraulic & Pneumatic Suppliers.

• Clark equipment • AES water blaster equipment – supply and maintenance • Elf oil lubricants

Constructing and maintaining everything from the Oil & Gas Well Head up to and including Production Facilities and Power Stations.

Proud to be associated with Energy Hydraulics

Ph: 06 755 9236

www.energyworks.net.nz

• • • • • • • •

Vacuum Packers Dairy Machines Meat Machines Conveyors Silo’s & Tanks Specialist Transport Units Benching Stainless Custom Design

(CORBETT ROAD, BELL BLOCK, TARANAKI)

Ph: (06) 755-1276 Fax: (06) 755-1520 www.mercerstainless.com

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Initiatives | Energy Hydraulics

Elevated work platforms and access equipment EHL has CBIP certified inspectors available to carry out the six-monthly tests on Elevated Work Platforms (EWP) – either at your facility or the EHL premises. CBIP certification is a company’s assurance they are fulfilling their obligations under the Health and Safety in Employment Act 1992 by having their equipment checked by a CBIP Certified Inspector. Full commission along with repairs and/or servicing of plant is also available.

Chemical injection packages – skid mounted EHL can provide a reliable, cost-effective system, providing best quality technical services with exceptional products and process systems - approved for operation in hazardous areas.

EHL is highly experienced at meeting the stringent requirements of industry standards and specifications. The team provides the assurance that all components used will meet those standards, while providing ‘plug and play’ convenience with maximised reliability and reduced operating costs.

Its build’s range caters for everything, from small, compact, highly versatile mobile units, to the larger skid structure built to accommodate multiple tanks, pumps, motors and other auxiliaries.

Instrumentation Process systems EHL is a specialist in the design and manufacture of high quality, critical flow components for the petrochemical, chemical processing, oil and gas and power generation industries.

Its process systems team provides premier customer service through the delivery of quality products, custom built to your requirements.

• Its experienced instrumentation technicians provide absolute engineering excellence.

• It uses high quality instrumentation components processed through a rigorous quality assurance program.

SMS is proud to be involved with Energy Hydraulics in providing total machining, engineering and light fabrication engineering services.

•

• •

Specialising in providing quality engineering from prototype to manufacturing Precision Machining CNC turning and milling Engineering solutions with competitive outcomes

Phone: 06 7550 005 Email: superiormachining@xtra.co.nz www.superiormachining.co.nz

“

One thing we offer to the customer base is that we are New Zealand business, and we have a 24 hour hose and fitting service for any breakdowns anywhere in Taranaki and New Zealand.

EHL is the national stocking distributor for Parker Instrumentation in New Zealand and is one of only two world-wide distributors stocking Parker Monoflanges.

Parker Hannifin partnership store EHL is a complete Parker store, specialising in pumps, motors and hydraulic instrumentation control. As part of the Parker Hannifin network, EHL is able to draw on world-class fluid connection and motion control technology as it is developed, and can provide the latest innovative solutions.

”

Anything manufactured by Parker Hannifin is available through our store. Parker has a large support network and supplies equipment into many markets around the world. EHL can supply machinery to the original specifications that are required.

EHL’s technical staff can undertake a non-biased evaluation of clients’ fluid connections, as part of the “Genuine Parker Parts Programme” for original equipment manufacturer (OEM) suppliers. This unique programme means EHL engineers will work alongside engineers within your company to design the most effective motion-control solution and maintenance for your systems. Its technical experts will then train your staff to maintain and repair the system themselves.

• Using the latest virtual engineering tools (Automation Studio), EHL has reduced the time to develop, test and manufacture the latest innovative products to assist its customers with their designs.

Test packs and gas boosters EHL specialises in the design and build of test units with different combinations of pressures and flow. These smaller units are compact, efficient, cost-effective, and built under strict QA procedures.

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Initiatives | Energy Hydraulics

Facilities/services include: • Factory training and supported advanced certified technicians • Analysis equipment – data logger for flow and pressure testing, particle counting • 7.5m hydraulic cylinder bench • Clean room – climatically controlled clean environment for dismantling and assembly • IANZ accredited purpose built hydro test enclosure (up to 60,000 psi) • Access equipment/elevated work platform – CBIP certified technicians for servicing and certification issue

Hydraulics training As part of EHL’s focus to be a ‘solution provider’ for its customers, EHL offers a training course in basic hydraulics with the intention of raising the awareness for maintenance staff and operators of hydraulic systems. The course can be tailored to suit the needs of those attending, as well as covering specific areas: • Hydraulic pumps • Actuators • Control valves • Filtration • Power packs

• Light engineering and machining services

• Care and maintenance of hydraulic systems

• Heavy plant and specialist machinery workshops

• Preventative maintenance procedures

• Test rigs

• Understanding hydraulic schematic drawings

• Water blasters – servicing, hire, sales

• Diagnostic techniques.

• Industrial compressors.

Large industrial workshops With two workshops designed for large plant, machinery and specialised equipment, EHL’s skilled teams of technicians are available 24/7 offering full repair, rebuilds or diagnostic services.

New Zealand is well-known for its innov ative nature, the country’s uncanny ability to produce a vast range of unique and passionate companies, which themselves create an amazing mix of equally innovative products.

Energy Hydraulics Limited not only creates a vast range of innovative products, but it does so for a large range of industries from oil and gas through to engineering and forestry. It is certainly a capability not every company is able to replicate. EHL is founded on strong principles of honesty, integrity and professionalism which enable it to service

a vast range of industries with product and customer service, both of the highest quality.

The company has its eye firmly on the ball and continues to improve. Because, when it comes to motion control and fluid technology, EHL is there, constantly evolving, improving and training to keep abreast of each new requirement in the industry’s ever changing environment.

Energy Hydraulics Ltd 19 Corbett Road Bell Block New Plymouth (06) 755 2400 E office@ehltd.co.nz www.ehltd.co.nz

— Advertising Feature

www.centraltoday.co.nz December 2012/January 2013 | 57

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Business Development | Waikato Sandblasting

The right protection for your prized assets It has the right paint system for every job, with quality assurance documentation supplied on request for any coatings project.

Waikato Sandblasting’s transport work involves abrasive blasting and coating of new and used heavy equipment, including trucks and earth-moving machinery, with the company operating under tight time frames.

The agricultural industry is a major source of work and includes coating new and existing rotary platforms with long-lasting and maintenance-free paint systems.

The company is experienced in coating new and used farm machinery, including spreaders, trailers and feedout wagons, and can do any project from a one-tonne digger to an 80-tonne dump truck.

Waikato Sandblasting operates a separate garnet-blasting booth for transport and equipment, as well as a specialised spray booth. The dedicated and skilled team has considerable experience in sandblasting car bodies and chassis work, using garnet blasting for car restorations. <

The company does a lot of structural steel coatings on projects such as the Atiamuri Bridge.

Co-owner Greg Powell says one of the main growth areas for Waikato Sandblasting

Waikato Sandblasting is a specialist sandblasting and painting company.

<

Waikato Sandblasting has a strong base in the structural steel industry and works with many different protective coating products, including interior, exterior, coastal, inland and food-grade steel.

is thermal arc spraying, or sprayed-on galvanising. Waikato Sandblasting keeps up to date with the latest technologies and works closely with paint inspectors from various companies to provide quality assurance and technical support.

A recent onsite project involved blasting and painting the reefer towers for the Port of Tauranga.

Waikato Sandblasting Services offers a complete sandblasting and painting service, specialising in structural steel, swimming pools and machinery.

Located in Te Rapa, Hamilton, Waikato Sandblasting services a wide range of industries, including construction, transport, earthmoving and agriculture.

The company was formed in Morrinsville in 1981 by Max Powell and is today owned by his sons Greg and Mark, who head a team of 14 staff.

Arc sprayed galvanising Waikato Sandblasting Services says metal spraying offers the following benefits: • Sprayed metal systems are the only coating listed in AS/NZ2312 that exceeds 20 years and often in excess of 40 years for first maintenance • Design and fabrication is not limited to bath size, offering savings in design, fabrication and installation • Low heat input during spraying eliminates the risk of bending, twisting and distortion • Longer life possible provides up to three times the amount of zinc • More uniform finish with no tags or sharp bits • Low heat input eliminates the risk of thermal metallurgical degradation • Sealed hollow fabrications may be treated without risk of explosion

Swimming pools Waikato Sandblasting Services prides itself on being one of the largest contractors for sandblasting and coating swimming pools in the greater Waikato region. The company has more than 20 years’ experience in blasting, repairing and coating swimming pools and can work on any private, public or school pool. Swimming pools can be coated in a wide range of colours, with Waikato Sandblasting gearing up for a busy swimming pool season ahead.

BLAST CABINETS

Pressure Blast to Suction Blast Cabinets, manual operated to automated systems, Syntech is able to offer a complete blast cabinet solution.

BLASTROOMS

Pneumatic or Mechanical Recovery Systems - Syntech offer a wide range of sizes and configurations for all types of cleaning, peening, stripping and finishing requirements.

• The process is not limited to zinc. The coating material may be selected specifically for environment • Coating thickness may be varied to provide extra protection • Organic paint coatings adhere well, do not require de-greasing etch priming or a sweep blasting paint to stick • Articles can be treated on site • Arc sprayed galvanising is used to restore corrosion protection on damaged areas of welded galvanised steel.

DUST COLLECTION

Syntech Distributors Limited

Syntech can recommend a range of Dust collectors from 500 CFM upwards.

These are fully automatic Reverse Pulse Cartridge type. Also available are inline cyclones and filter cartridge/dust spares.

12B Saunders Pl, Avondale PO Box 19-341, Avondale Auckland, New Zealand Ph: 0064 9 820 2121 Fax: 0064 9 820 0101 Email: sales@syntechnz.com

www.syntechnz.com

Proudly Supporting Waikato Sandblasting with Dust Collection 58 | December 2012/January 2013 www.centraltoday.co.nz

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Business Development | Waikato Sandblasting

“

It’s about being consistent and dealing with our customers well and communicating with them and achieving the long-lasting finish they require

”

Mobile sandblasting and painting service Waikato Sandblasting does a lot of mobile on-site work, particularly on Waikato hydro stations.

The company operates four mobile units and has undertaken many major projects throughout the Waikato and Auckland regions.

Waikato Sandblasting’s mobile service covers: • Transport • Earthmoving equipment • Farm equipment

> Waikato Sandblasting Services was recently involved in blasting and painting the reefer towers for the Port of Tauranga.

The key to success Greg Powell says Waikato Sandblasting’s staff is one of the primary reasons for the company’s on-going growth.

“Our staff are very experienced and we’ve had the same crew for a number of years now. We hold onto our staff because it’s an industry where it’s hard to find experienced people,” he says.

The company also keeps up-to-date with the latest paints and coating technologies, and works closely with several paint suppliers, including Carboline, PPG and International Coatings.

“It’s about being consistent and dealing with our customers well and communicating with them and achieving the long-lasting finish they require,” says Powell.

“We have a full time quality assurance person, which we’ve only had since we moved, and has helped keep the quality level that is required.”

• Swimming pools

New moves that can help you our throughput,” says Powell. “We’ve been Waikato Sandblasting Services’ move into wanting to grow the business but we were a a large new premises which means the bit limited before in where we could go.” company can continue to grow and improve its efficiencies into the future. The company Waikato Sandblasting has developed a close moved into its new facility, which is located relationship with Perry Metal Protection on the same site as its previous premises, during the years, with the two businesses three months ago. helping each other out when things get busy.

“It’s an existing building but we’ve added onto it,” says owner Greg Powell. “It’s the old Perry Metal Protection galvanising plant and has overhead gantry cranes. We’ve shared the Waikato Sandblasting Services Limited 14 Manchester St same site for 20 years.”

Te Rapa The new facility contains paint blast booths Hamilton 3241 with a new extraction system, as well as T (07) 849 1332 plenty of extra room. It also houses new F (07) 849 1308 offices and larger recreational space for staff. E waikato-sandblasting@paradise.net.nz www.waikato-sandblasting.co.nz “The new facility increases our capacity; it increases our efficiency and speeds up — Advertising Feature

AIR COMPRESSORS 24 HOUR SALES PNEUMATICS & SERVICE AIR TOOLS ALSO SPECIALISING IN · Plant maintenance · Electrical · Air tools sales & service · Hire compressors available · Compressed air system · Design & build

<

Coating new and used farm machinery, such as this SAM spreader, is a big part of Waikato Sandblasting’s work.

Bayteck Systems Ltd are proud to support Waikato Sandblasting

BAY OF PLENTY/WAIKATO

We are the Waikato/BOP distributors for HDPE, PE, PP-R pressure and drainage pipe & fittings. We can provide a complete range, competitive pricing, and quality service

BAY OF PLENTY: 31 AVIATION AVE, MOUNT MAUNGANUI PH: (07) 571-5410

WAIKATO:

1 KENT STREET, FRANKTON, HAMILTON PH: (07) 847-8059

Visit www.bayteck.co.nz to view our products and services www.centraltoday.co.nz December 2012/January 2013 | 59

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Business Development | Manawatu Defence Hub

One-stop defence shop In the middle of the country, situated in the central location of the gorgeous Manawatu region is a one-stopshop for anything and everything related to New Zealand’s defence forces.

Location is the key

The Manawatu Defence Hub acts as a conduit between the defence forces and local businesses wishing to work, support and provide for the country's defence services.

This unique hub of resources was established in 1997, with a vision to meet all the needs of those working to protect the country. Today with its 40 members, a number that will certainly continue to grow, the hub is well equipped with a wide knowledge base to ensure any tricky question can be answered.

Services are linked with the forces through a regular schedule of meetings and networking events that keep everyone engaged and connected in a thriving, exciting professional environment.

LOGISTICS & SUPPLY CHAIN QUALIFICATIONS The Logistics Training Group is working with Massey University to provide a qualification pathway that leads to post graduate studies in Logistics and Supply Chain Management Key Benefits • Recognition of Prior Learning & Experience • Flexible Pathways for Study • Self Paced, Distance Learning or Study • Local or International Study Options

• CILTUK Professional Diploma in Logistics & Transport • CILTUK Certificate in Logistics & Transport TESSA GLASS | Course Manager Email info@LTG.co.nz Phone 06 351 4406

The defence hub is located in quite simply the perfect location. It sits in close proximity to the country’s major defence locations; within a 200km radius of two major airports, an all-weather harbour-point and major rail and road links.

Combined with a well established communication network, this puts the Defence Hub in the ideal position to provide strong, timely and relevant support for all members – whatever it is they may need.

Knowledge base

Today it shows its original vision has become a reality, as it connects businesses to a range of defence forces, including the New Zealand Defence Force, security services, public services, civilian agencies, the New Zealand Police, Fire Service, Department of Corrections and the Civil Defence.

As a centre of excellence with a great group of members who are committed to establishing and growing successful business and supply relationships, this is the place to go to either find that vital contractor or secure a vital contract.

Member companies have already forged strong relationships in many key areas of supply and are experienced across a range of capability, service and product alternatives.

Targeted networking Because of the tight connections, members are able to work collectively or individually, as they desire to find the most valuable solution to a problem.

Specialist competencies already exist in the following areas:

Other benefits

• Apparel and textiles • Civil engineering • Construction • Engineering • Manufacturing • Telecommunications and IT • Business services and products • Facilities management • Training and consulting • Transport and logistics.

• Local defence base contacts available to channel requests, advice on procurement and the defence viewpoint

It provides an experienced team to meet this unique niche’s needs, through a range of excellent business relationships. The Defence Hub has aimed to develop and grow a wide range of business partnerships with the defence and public service agencies, not only to help them to function, but also to bring vital economic growth to the Manawatu region.

People who join the hub will be privileged to be kept in the loop; giving them the first chance to secure that special service and supply contract with the defence force and the other public service, government and nongovernment agencies.

• Access to timely and relevant procurement information

• Relationships with defence personnel and key defence base staff, as well as other government agency and public sector staff members and representatives • Distribution of relevant material released by NZDF, ICN, NZDIA, NZTE, Australian Defence News and other selected overseas publications • Regular key speaker meetings • Defence site visits • Dynamic networking opportunities • Representation at conferences and expos (e.g. AVEX, FRFANZ/IFE) • Representation at NZDIA meetings, forums and conferences • The opportunity to market to international visitors through contacts within NZDF • Access to up-to-date information on NZ and Australian defence and public sector tender services.

It is certainly advantageous to be connected to the network as affiliation with the hub provides a focus for action, advice and information and helps members to identify supply and business development opportunities.

The hub is a centre of dynamic networking, generating vital links and promoting regular interaction between all the hub members.

Quality speakers are often engaged to inform and update members on how to successful gain contracts, best business practices and wider issues.

Broadway Radiology are pleased to be the preferred provider of Medical Imaging services to the NZ Defence Force Palmerston North X-Ray Broadway Radiology, 193 Broadway Avenue, Palmerston North.

Tel 06-357-9079. www.broadwayradiology.co.nz

60 | December 2012/January 2013 www.centraltoday.co.nz

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Agribusiness | Southern Cross Produce

Business Development | Manawatu Defence Hub

Passionate

Supporting the Defence Hub Vision Manawatu Vision Manawatu, a key hub of all-round business knowledge in the region, is one of the Defence Hub’s supporters; providing staff and administrative support to the Defence Hub. It supports the Defence Hub as it recognises the defence industry as playing an integral role in the region’s business arena, both now and in the future.

Vision Manawatu is part of a nationwide network of organisations whose vision is to help businesses to access the right information, gain access to funding as well as training and development services.

Getting up and running Starting up a new business can often seem like an attractive idea; the chance to be your own boss, carve your own pathway and make your own decisions sounds like a dream come true. However the reality can be a rude awakening if you don’t do things right.

Fortunately this is what Vision Manawatu is there for; with its wide range of supportive services, getting a new business off the ground may become not only easier, but give it more chances to succeed.

Once the business has started, Vision Manawatu can continue to provide it with a range of innovative programmes. A common problem for many small businesses is that they become victims of their own success, growing faster than their structure, systems and controls can handle.

So in order to ensure businesses are equipped to manage the challenges of a successful business, Vision Manawatu has a number of strategies in place: Training programmes Training enables a business to run more effectively and efficiently. Through Vision Manawatu’s regional partnership network it has the funds to invest in building management capability in the region.

Business mentors Business requires a variety of skills and information at different stages and this is where a mentor can greatly assist. Mentoring can provide many new business owners with the peace of mind, inspiration or simply act as a sounding board to bounce off new ideas.

Parsnip and bacon mash with BBQ steak

Networking opportunities For starting up a fledgling business networking is often a crucial point in the game. Used successfully it can provide opportunities to benchmark against other businesses, boost your business’ reputation, generate leads or mutual benefits and share information.

• 3 medium So Sweet parsnips • 3 medium potatoes • 1 tsp salt • 30gm butter

Taking it to the next level

• ¼ cup crème fraiche or sour cream

The growth stage of a business is very important and as a result needs a strategic plan in order to get to the next level.

• Salt and freshly ground black pepper

It is for this reason that Vision Manawatu has started its Smart Business Acceleration Programme. It acknowledges that some of the major barriers to business growth are the need for better management skills and access to investment capital. This unique programme addresses these needs for businesses that are capable of and have the desire for accelerated growth.

Celebrating success And when finally it all comes together, Vision Manawatu also makes sure this achievement is recognised, celebrated and utilised to create even more success. Vision Manawatu recognises that celebrating success also generates excellent networking opportunities that can contribute to further success.

The Westpac Manawatu Business Awards The team at Vision Manawatu coordinate these awards working closely with contracted design partners Blacksheep Design.

These awards are held each November and recognise the vast array of business achievements in the region.

Feilding Business Awards Vision Manawatu are proud sponsors of the Best New Business Award held in July each year.

Local Heroes Vision Manawatu believes in the importance of highlighting not just businesses as a whole but innovative business people.

Vision Manawatu Level 3 26 Broadway Avenue Palmerston North T (06) 350 1830 www.visionmanawatu.org.nz Manawatu Defence Hub T (06) 350 1824 info@defencehub.com www.defencehub.com

— Advertising Feature

• 3 rashers streaky bacon, finely chopped • 350gm fillet steak or similar cut

Summer salad with parsnip crisps

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Vision Manawatu, like the Defence Hub, offers a vast range of knowledge and support; in particular those who are looking to set out on a business adventure of their own, giving those with a “good idea” the shove in the right direction.

about parsnips

• Garlic sauce

The parsnip has graced the plates of many Kiwis throughout their childhood. However, it is probably one vegetable which deserves a bit more thought and creativity when it comes to preparation.

Method • Peel and roughly chop the parsnips and potatoes. Place the parsnip and potato pieces in a pot of salted water and boil until they are tender. Drain off the water and mash the parsnips and potatoes with the butter and crème fraiche or sour cream until smooth.

For a really smooth texture use a hand blender or kitchen whizz instead of mashing. Season with salt and pepper to taste.

• Heat some oil in a frying pan and sauté the chopped bacon rashers until they are crispy.

• Brush steak with oil and and season with salt and pepper. BBQ for about 3-4 minutes on each side until cooked to your preference. Alternatively cook the steak in a pan to your liking.

Long gone are the days of mashing it with carrot or roasting it to within a black and crumpled inch of its life; the parsnip is now taking a starring role – and rightly so.

Research has shown this underrated vegetable is an excellent source of vitamin C, fibre, folic acid, pantothenic acid, copper and manganese. The parsnip is also a very good source of niacin, thiamine, magnesium and potassium and is a good source of riboflavin, folic acid and vitamins B6 and E. Parsnips are excellent for improving bowel function and have a beneficial effect on the liver.

• Plate steak and pour over garlic sauce.

Spoon on parsnip and potato mash with crispy bacon pieces on top. Serve with salad or vegetables.

Did you know a tender, fresh parsnip can be eaten raw?

As well as being extremely healthy, it is great for children who “won’t” eat vegetables. Its sweetness comes as a blessing for many a frazzled mother.

The parsnip is making such a comeback and drive in popularity, it is now being used by top chefs and cooks as the key ingredient – being served to some of the most discerning palates around the country.

The So Sweet growers in Southland have the optimum conditions for creating a perfect parsnip. Fifith generation grower Matthew Malcolm knows the cooler summer nights and the crisp frosts create a much sweeter variety which is sold in supermarkets throughout the South Island.

Not just content with selling the raw product, Matthew and his team have been developing soon-to-be-released products, which include frozen parsnip chips and frozen roast parsnip – convenient foods which will make it even easier for the home cook.

Parsnip and bacon mash with BBQ steak

<

He is campaigning for the parsnip to be rejuvenated and revitalised and is keen to see people getting the most out of the vegetable he grows and harvests 365 days of the year.

If you’re looking at new and exciting ways to use parsnips in your everyday menu, check out the So Sweet website www.sosweet.co.nz So Sweet T (03) 231 3073 F (03) 231 3028 www.sosweet.co.nz

— Advertising Feature

www.centraltoday.co.nz December 2012/January 2013 | 61

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Agribusiness | Fairbrothers Industries

Agricultural innovations you can rely on

The King Hitter at a glance The King Hitter specifications include: • Side-mounted three-point linkage • Double-thickness steel on the main beam • 450mm hydraulic side shaft • Drives up to 300mm diameter posts • Drives up to 4000 posts per week

Fairbrother Industries Limited has continued its history of innovation in agricultural machinery with products designed to make life working the land easier.

From within its staple of Agritech farm machinery come the King Hitter post driver, an internationally patented and brand-recognised post driver, and a full range of Hooper cultivation equipment that significantly out performs its competitors’ equivalents.

technique. The King Hitter also has a full range of optional accessories, including a hydraulic rock spike kit and pilot auger drill kits.

The heavyweight in post drivers

The new King Hitter Telescopic Expander continues to display the patented innovative engineering skills that Fairbrother Industries is renowned for, and this model is aimed at the serious fencing contractor, farmer or agriculturalist who require perfect lines of fencing in all types of terrain.

The King Hitter heavyweight post driver continues to be the flagship product for Fairbrother Industries and is the preferred post driver for fencing contractors, farmers, orchardists and lifestylers throughout the world.

Sales and marketing manager Ken Lawson says the King Hitter is a high-quality product with an international reputation. The innovative team at Fairbrother Industries is continually working to improve the post driver and its accessories to be the best in the world.

The King Hitter machine is available in four models, with mast sizes from 3.8 metres up to 4.88 metres.

“

“A post driver that is built for a fencing contractor… It can be used anywhere and has an excellent range of usable accessories, especially the rock spike extractor.”

Andrew Fleury, fencing contractor, Taihape

The King Hitter is the preferred post driver for fencing contractors, farmers, orchardists and lifestylers throughout the world.

“

Any medium or larger sized tractor can be used, with local dealer representatives throughout New Zealand able to demonstrate the King Hitter post ramming

In their words…

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The King Hitter is built with a unique threepulley lift system, with post alignment able to be completed quickly and easily. Posts can be driven in to ground level, or up to 14-foot posts with ease.

• Standard heavy duty post cap

Company origins Fairbrother Industries was formed in 1977

by James Fairbrother, who still owns the company today.

Fairbrother was a tradesman engineer with a strong desire to be self employed. He soon purchased the King Hitter Post Drivers business, which manufactured a hydraulic post driver fitted as a detachable implement and operating off the hydraulics of a tractor.

Proud Supplier and Supporter of Fairbrothers Industries Ltd

Our wide range of Engineering Supplies include: • Cutting Tools • Machine Tools • Bolts, Nuts, Capscrews etc • Lucas Automotive Lubricants

• Hand Tools • Safety Equipment • Air Liquide Agents

6 Vega Place, Mairangi Bay Industrial Estate, North Shore, Auckland Tel: 09 479 4520 Fax: 09 478 4521 Email: sales@waieng.co.nz

Established in 1978, DM Standen Ltd has become one of New Zealand’s largest privately owned, independent suppliers, manufacturers and distributors of lifting equipment.

• • • •

However, Fairbrother soon recognised the shortcomings of the original machine and set about improving the post driver and transforming it into the internationally recognised King Hitter that exists today.

The machine is covered by several worldwide patents and is an international leader in the post-driving market.

Delivering adaptability Fairbrother Industries, which now has a second generation of the Fairbrother family involved, is renowned for it's innovation.

Wire Rope Synthetic Rope Webbing Products Height Safety

• • • •

Chain & Fittings General Hardware Lifting Equipment Arborist Supplies

And to make this company the success that it is today, it continues to have a strong commitment to after-sales service.

James Fairbrother believes the success of his company is due to its ability to focus and respond to the demands of an everchanging market. This is achieved by encouraging feedback from dealers and customers and constantly reviewing and improving manufacturing methods in pursuit of excellence.

The philosophy of the business reflects the visibility and accessibility of James Fairbrother and his team of committed staff.

Fairbrother respects and understands the values of reputation, service and reliability that make all businesses successful.

Fairbrother Industries has a vision of being an innovative and iconic solutions provider to the agrictech industry. With the current expansion into the cultivation field through its latest acquisition, Hooper Cultivation, Fairbrother Industries is well on the way to achieving this goal.

Ph. 09 8377100 Fax. 09 837 7101 For more information visit our website www.ropecentre.co.nz

62 | December 2012/January 2013 www.centraltoday.co.nz

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Agribusiness | Fairbrothers Industries

Leading agricultural machinery Fairbrother Industries Limited has recently purchased Hooper Cultivation and has already made improvements to this range of agricultural machinery. Hooper Cultivation has been manufacturing its range of cultivation equipment and farm machinery in New Zealand for more than 85 years.

These products are designed for New Zealand conditions and can be manufactured to suit customers’ specific requirements.

Hooper disc harrows are designed for primary and secondary tillage and cultivation under all types of New Zealand farming conditions. The range includes offset, tandem, heavy duty and giant disc machines, all with the many unique Hooper features and manufactured to the highest standards.

The range of blades available for these machines are - plain, scalloped, lobed and fluted and in sizes from 450mm to 801mm in diameter.

The Hooper Douglas chain-harrow range has been proven over 60 years to give an even ground coverage and prepare fine and level seedbeds. All chain harrows feature rotating rings, spiked links and drawbars and are available in 12mm and 16mm steel.

Heavier harrows are made in 20mm and 24mm material.

The range of chain harrows includes smaller harrows for general farm work up to models

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The Hooper Cultivation brand offers a full range of cultivation machinery, including large wheel-controlled disc harrows, trailed disc harrows, chain and covering harrows, cultivators and subsoilers or mole ploughs.

Fairbrother Industries has recently purchased Hooper Cultivation’s range of quality agricultural machinery.

for heavy land development. Harrows range in size from 1.5m wide through to 4.27m.

Other popular models include covering and contractors’ harrows.

The Hooper range of Flexitine cultivators provides excellent seedbed preparation, weed control, stubble mulching and landlevelling capabilities. Heavy-duty 12mm S-type tines are the key to perfect high-speed performance.

Standard cultivators are available in widths from 1.8m to 3.65m. Hoopers’ folding Triflex cultivator comes in widths from 4.2m up to 6.3m.

The Hooper subsoiler, or mole plough, is widely used for pan breaking, root pruning and pipe laying and has an optional mole plough pipe-laying attachment.

Hooper Cultivation also offers a range of special VBC vineyard implements.

Hooper Cultivation’s range of quality cultivation machinery includes: Disc harrows • Hooper Series MB4100 offset • Hooper Series 2400 offset • Hooper Series 2200 offset • Hooper tandem Delta II • Hooper HD tandem (heavy duty) • Hooper super giant disc

Long-standing Hooper brand Fairbrother Industries is consolidating its aquisition of Hooper Cultivation and confirming its position as a marketplace leader.

Sales and marketing manager Ken Lawson says the Hooper brand has been around for many years.

“Sales of Hooper machinery are going well. We’re stabilising the company and getting it back into the marketplace through re-establishing the brand,” says Ken.

Chain harrows • Douglas chain harrows • Hooper covering harrows

“We have been able to retain the valuable knowledge of Paul Hooper, whom we purchased the business from. Paul was the third generation of Hoopers to operate the company.”

Cultivators • Hooper Series 204 cultivator • Hooper Triflex folding cultivator • Hooper big foot ripper Subsoilers • Hooper subsoiler (mole plough) Vineyard • Dry pruner • Full-row side-shoot remover • Backhoe • Leaf cleaner • Vine trimmer with blades C0 • Vine trimmer with blades C2V • Vine trimmer with reciprocating blades • Vine trimmer with Blades C4.

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Hooper Cultivation Delta discs.

Fairbrother Industries and Hooper Cultivation 9 Bay Park Place Beachhaven Auckland Freephone 0800 476 868 T (09) 482 0866 E sales@fairbrother.co.nz www.kinghitter.com www.hoopermachinery.co.nz

T H E RMO

POLYCOATINGS LIMITED High Quality Surface Preparation

Proud to be associated with Fairbrother Industries Ltd All your sandblasting needs

— Advertising Feature

P. 09 443 0183 M. 021 990 540 E . the rm o po ly @ihug. c o . nz

Brevini has grown to be a dominant force in the New Zealand power transmission and hydraulic industry.

Proud suppliers to Fairbrother Industries Ltd of hydraulic hose kits and valves.

For all your OEM hose kit requirement please call 09 5770050

Brevini operates extensively in agriculture, marine, forestry, industrial and mobile sectors. With a vast range of both hydraulic and power transmission products in the range, Brevini NZ is unique to the New Zealand Market in being able to offer an unbiased opinion as to a suitable drive solution.

Brevini New Zealand Ltd. 9 Bishop Croke Place. East Tamaki PO Box 58-418 Greenmount Auckland

For ALL your gearbox, hydraulic system and power transmission requirement please contact us.

Ph: (09) 250-0050 | Fax: (09) 274-5055 www.brevini.co.nz | info@brevini.co.nz

Proud to support Fairbrothers Industries Ltd. www.centraltoday.co.nz December 2012/January 2013 | 63

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Agribusiness | Herdflow

Innovative design for dairy sheds The new Herdflow rotary dairy shed at the Middleton Farm in Waverley is offering huge benefits to its operators.

located under the front portal if you want to work on a cow while still being protected from the weather.”

The 54-bale Herdflow shed was designed and built by Reporoa Engineering 1982 Limited, an international leader in the diary industry.

“What blows the farmer away is that phenomenal cow flow is achieved with the yard and shed design. Our sheds offer good working conditions and are easy to work in and keep clean,” John says.

The walls of the dairy shed consist of 1.4 metre concrete tilt slab, topped with a 75mm chiller panel, with a 2.5 metre clearance between the rotary platform and the walls.

It features several leading design innovations, including tunnel access into the centre pit.

“One of the features of that shed is there is an additional portal at the front of the shed, which allows you to have an open front to the shed,” says John. “We typically have four clear lite sheets per bay in the roof and a large window at the back of the building, which makes for almost daylight conditions inside.”

Waverly farmer Bruce Middleton in his state-of-the-art HERDFLOW rotary dairy shed.

Herdflow rotary dairy sheds can include: • RHS galvanised steel portal construction

Herdflow has built 26 high-tech dairy sheds throughout the country during the past three years, with interest from dairy farmers continuing to grow.

• Super GAL RHS purlin construction • Vented ridge • Two clear lite sheets per bay • Large window for increased natural light

Herdflow herringbone dairy sheds can include:

• Roof extension over yard

• Super GAL steel portal construction • Super GAL RHS purlin construction • Cladding: 75mm Bondor insulation wall panels • Pre-cast concrete 1200mm pit and milk room walls

A ridge vent in the roof and sliding doors in the walls provide excellent air circulation, while ensuring the shed interior is protected from the elements.

• 100mm, 25mpa concrete mixed with micro-silica for extra durability

The Middleton shed features a raised vet room and a drop-down vet platform.

• Non-slip concrete finish with an easy clean surface

“There’s also a raised office, which allows you to stand in the office and look across the cows. There’s a separate sound-protected vacuum pump room, which ensures a quiet workspace. We have a wrangler cow crush

• 150mm drains

• 100mm, 25mpa concrete mixed with micro-silica for extra durability • Acraflex coating system applied to all internal concrete panels • Non-slip concrete finish with an easy clean surface • Underpass between cups and to the centre of rotary

• Cladding: 75mm Bondor insulation wall panels

• 150mm drains

• Pre-cast 1200mm concrete wall panels

• Square or round collecting yards.

• Sound-proofed machine room

Herdflow delivers premium dairy shed solutions to farmers.

<

Herdflow director John Perrin says the Middleton shed offers exceptional cow flow due to the yard and shed design.

“Our designs are always improving. This is the latest one with the extra portal and we’ve been working on these sheds for two or three years.”

<

Utilising robust building techniques coupled with new high-end technology, the Herdflow dairy shed delivers on performance and functionality.

The Middleton Herdflow shed has a 12x60-metre collecting yard with a Herdflow crowd gate and an automated wash system.

There are two holding pens with a circular forcing gate into the load out and the wrangler cow crush.

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• Sound proofed machine room • Square or round collecting yards.

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64 | December 2012/January 2013 www.centraltoday.co.nz

CNT #70 Pages 49-92 copy.indd 64

9/11/12 2:06 PM

Agribusiness | Herdflow

Features of the Herdflow Crowd Gate: Crowd gate proving popular Herdflow backing gates are continuing to offer superior benefits to dairy farmers.

John Perrin says the Herdflow Crowd Gate is the company’s flagship product for dairy shed yards.

The Crowd Gate is a robust gate designed for large rectangular yards with a holding capacity of more than 300 cows. It features a unique pinch drive system.

Like the original Reporoa High Lift Gate, it has some additional features to handle the stress and pressure large herds can impact on cow flow into the shed.

International growth

“We specialise in dairy shed and dairy cow management into and through the dairy shed,” says John. “We do dairy sheds with round yards, as well as rectangular yards, and we have round-yard backing gates and top gates.”

Herdflow recently secured new international partnerships in an effort to promote its leading dairy shed products throughout the world.

Perrin believes the success of Herdflow is due to the company’s expertise and focus on dairy cow management. “We’ve got people here who’ve got many years’ experience.

My partner, Lindsay Stephenson, has been here a long time. The knowledge within the company with cow flow and what makes a good shed is second to none.”

Herdflow Chile has been established to build dairy sheds from a base in Asorno, while the company’s backing gates are now also being sold into Chile.

The company has sold several crowd gates into America and plans to continue growing its international sales in the coming years.

While remaining true to the first backing gate, the Crowd Gate is easy to operate, ensures maximum cow flow though your rectangular yard, strong and reliable for those large herds.

• Latest “breach sensing” technology gently moves the cows forward in the yard - no more “bulldozing” causing stress on your cows • New drive system – smoother, quieter and reliable • Anti-derail design – no more popping off the rails at crucial times in the yard • Adjustable tension to prevent slippage - additional safety feature • Automated yard washing system wash the yard while you finish up in the shed – no more lugging a highpressure hose out into the yard.

Herdflow PO Box 1893 Rotorua T (07) 343 7929 Freephone 0508 HERDFLOW (0508 437 335) E admin@herdflow.com www.herdflow.com

It automates cow management and the loading operation into the shed, resulting in less stress on animals and operators.

The labour requirement is minimised and increases efficiencies when milking more than one herd during one milking session. The yard washing system saves time after milking.

— Advertising Feature

The original Reporoa High Lift Gate is easy to operate, ensures maximum cow flow through a rectangular yard and is perfect for small herds and yards less than 300 cows.

The Herdflow Crowdoptional Gate features a cow sensor and camera.

We are proud to be the Insurance Brokers of choice for Herdflow

Dairy shed specialists Herdflow delivers premium dairy shed solutions to farmers throughout New Zealand and internationally, increasing productivity through maximising cow comfort and flow, while offering excellent working conditions for milkers.

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www.centraltoday.co.nz December 2012/January 2013 | 65

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Agribusiness | McCain Foods Hastings

Some helpful tips from the team at McCain

Healthy

goodness

Best frying practice To ensure your McCain fries always present and taste as appealing as possible, it’s important to follow ‘best practice’ cooking procedures. Here are some handy hints to pass on to your staff:

Making it tasty

The ever-popular McCain Food brand has been a much-loved staple in many a Kiwi’s kitchen.

It has been the simple solution to many a harried Kiwi’s cooking dilemma.

Simply rip open the bag, tip it into the frying pan, add a dashing of oil, a sprinkling of pepper and salt – voila – it’s the perfect side dish.

Ever wondered where that pre-packaged plastic bag full of frozen peas, carrots, corn, broccoli, freshly snapped peas and the other healthy delicious range of vegetables, that makes life so much easier, came from?

Well wonder no more.

McCain is an Australian and New Zealand company that has it’s own well-established vegetables processing plant in the sunny coastal town of Hastings. It’s at this plant that every New Zealander’s bag of McCain goodness is made.

2. Frozen food is often more affordable

Frozen products are often lower in cost per serving and have a much greater shelf life than refrigerated foods. They can also be more easily portioned and stored for use at a later time, which reduces spoilage Local growers grow the produce, which is then and food waste. harvested and washed, the vegetables are 3. Frozen food is generally safer blanched, snap-frozen, bulk-packed, stored and packaged into the beautifully presented Frozen has the least number of food safety retail pack that can be found in the frozen incidents, behind chilled, fresh and organic veggie aisle at the local supermarket or foods. The freezing and canning processes grocery store. inhibit the growth of some pathogens and therefore reduce the likelihood of serving Each bag is filled with the one hundred contaminated products. percent pure and natural McCain frozen vegetables that have been snap-frozen by the experts at the plant to preserve all the nutrients, freshness and flavour that makes vegetables so great. With their convenient frozen shelf life, excellent presentation and delicious taste it is no wonder that McCain Foods has become a mainstay in many a New Zealander’s freezer.

The benefits of frozen food 1. Frozen food can be nutritious One of the most important facts about frozen foods is that commercial freezing effectively locks in nutritional value. In 1998 the U.S. Federal Department of Agriculture wrote in the Federal Register: “The nutrient profiles of selected raw fruits and vegetables and frozen, single ingredient versions of the same fruits and vegetables revealed relatively equivalent nutrient profiles … In fact, some data showed that the nutrient content level for certain nutrients was higher in the frozen version of the food than in the raw version of the food.”

4. Frozen food can reduce waste The global food crisis isn’t just about skyrocketing prices. While Americans waste 27 per cent of the food available for consumption, with two-thirds of this waste deriving from fresh produce (milk, grain products and sweeteners), the British toss away a third of the food they purchase. In addition to the food waste, rotting food that ends up in landfills produces methane – a major source of greenhouse gas. It is estimated that recovering just five per cent of the food that is wasted would feed four million people a day.

• Cook from frozen where possible - frozen fries will absorb less oil during cooking • Avoid “Double Dipping”, reheating fries in oil - this leads to greater oil absorption and adversely affects flavour and texture • Cook to manufacturer’s recommended cooking time • Shake cooked fries over the fryer and where possible, place on absorbent paper to remove any excess oil and grease • Don’t sprinkle salt on fries before serving - many people prefer unsalted fries • Cook to order and avoid holding for more than five minutes - this allows fries to stack better, so you’ll use less fries per portion.

• Storing and preparing frozen vegetables and fruits • Do not thaw or rinse frozen food before cooking • Never thaw and then refreeze frozen foods • Check the temperature of your refrigerator, freezer and cool room regularly. Freezer temperature should be no warmer than -18°C • Frozen foods keep at -18°C, but for peak quality should be used within the recommended use-by date • Cook frozen vegetables in as little water as possible, to keep maximum vitamin and nutritional value. Or cook in the microwave - there’s no need to add water unless the quantity of vegetables being cooked is very large • Steaming and stir-frying are also excellent cooking methods for frozen vegetables and like microwaving these help retain maximum nutrient values.

DELIVERING MORE time • value • service • expertise

Packaging House are proud suppliers to McCain Foods Customer Services: 0800 722 566

Sales Enquiries: 0800 722 567 www.packaginghouse.co.nz

66 | December 2012/January 2013 www.centraltoday.co.nz

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9/11/12 2:06 PM

Agribusiness | McCain Foods Hastings

Product preview • Sliced beans: great for salads or side plate service • Cross Cut Beans: great for salad bars, take away and food court operations • Whole beans: great for salads or side plate service • Golden Beans: unique colour, adds variety to the menu, great for salad bars take away and food court operations • IQF Broccoli: the versatile all round green vegetable, ideal for main meals, salads and side of plate service • Brussel Sprouts: the ideal side serve vegetable, a menu winner for winter

A growing plant McCain Foods already operates in more than 50 food-processing facilities worldwide, employing more than 20,000 people and enjoying annual sales of more than NZD $8 billion.

The company first purchased the Hastings plant in 1996. The plant had previously been operating under the Grower Foods name. In the last decade and a half, the plant has been constantly growing and upgrading its facilities, keeping it on top of the frozen foods game.

As a result it has become a well-respected household name, with its products being sold widely into the food service and retail sectors, including restaurants, fast food chains and supermarkets.

In 2010 the company developed its site in Hastings, expanding its market considerably as it became the company’s sole vegetable processing plant throughout Australasia by 2011. It spent $20 million on upgrading the plant in 2010 which has brought the overall total spent on development to $70million since it took over from Grower Foods.

This investment in the Hastings area demonstrates the McCain Foods commitment to the city. It has over the years continued to

expand its site; providing benefits for all those involved; the company, employees and the local growers.

Today the site is a total size of 52 acres; with dedicated to process, production, cold storage and administration. The remaining is undeveloped land.

Today the plant produces on average 630 tonnes of vegetables and three and a half tonnes of prepared food per week.

Annually this equates to about 45,000 tonnes of vegetables per year and 2,000 tonnes of prepared foods.

Approximately half of the production is sold locally around New Zealand with the other half being sent offshore to Australia, Japan, the Pacific and China.

Even the economic recession was unable to put a dent into the company’s operation; McCain Foods continued to perform well and hold their own in a tough market.

McCain Foods 1440 Omahu Rd Flaxmere Hawkes Bay T (06) 873 9030 www.mccain.com

• Cauliflower: ideal for main meals, salads and side of plate service • Baby Carrots: ideal for roasting, salads and side of plate service • Carrot rings: ideal for salads and side of plate service • Mixed vegetables: ideal for salad bars, take away and food court operations • Bistro Mix Vegetables: a club, pub, café and bistro favourite • Corn kernels: sweet, plump and juicy, excellent flavour and appearance • Super Sweet Corn Cobbettes: perfect as a side vegetable serve, for takeaway and food courts operators • Cut Leaf Spinach: ideal for pastry and pies, adds flavour to any dish, easy to use 100 percent spinach, no waste.

— Advertising Feature

1452B Omahu Road, Hastings | PO Box 14133, Mayfair, Hastings Ph 06 879 7607 • Fax 06 879 9375 • Email htl@inhb.co.nz

Servicing Hawke’s Bay

www.centraltoday.co.nz December 2012/January 2013 | 67

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9/11/12 2:06 PM

Hospitality | NZ Bakels Pie Awards

A golden

delight John would bike to work every morning to help his father before biking off to school.

It was no surprise to anyone when John decided to turn baking into his life-long career.

There are times when things really can be as easy as ready, steady, bake and win. This was certainly the case for the team from an awardwinning bakery and café in Hawke’s Bay. While not everyone can claim success the first time, John’s Bakery and Café can; its first attempt at a steak and vegetable pie earned it a golden prize at the NZ Bakels Supreme Pie Awards.

The pastry-encased, deliciously meaty, steak and vegetable pie took out the competition to win first prize in its category Café owner and master baker, John van den Berk, and his wife Jeanette modestly attribute their success not just to the great flavour of the pie, but the passionate team they have behind them at the café.

The debut While it was the bakery’s first steak and vegetable pie, John is no debutant when it comes to baking a masterpiece. He first began his foray into the world of baking as a child, helping out at his father’s bakery in Waipukurau.

There came a time however when John decided baking wasn’t enough – he wanted to run his own business. So he took what he knew, bought a site and transformed it into the buzzing little café it is today.

The breakfast menu Kick your day off with one of these delicious dishes Big Bakers Breakfast $17.00 Bacon & sausages, 2 eggs, 2 grilled tomatoes, hash browns & Ciabata toast.

Steak or mushroom $2.50 extra Bacon or Sausages $14.00

John’s recipe of the month

Rhubarb and cream cheese muffins Ingredients

Twenty-one years later John’s passion for the business remains and is reflected in all areas of the business from the baking to the coffee.

“I am a man of all trades,” he says. “I do everything from the baking, to the making of the coffees, even mopping up the floor.”

• 1 cup butter

See it for yourself

• 3 sticks rhubarb

This passion and history in the business is something that is evident in every aspect of this special café in the sunny Hawke’s Bay town of Hastings.

Situated on a main street corner within Hastings central business district, surrounded by a number of boutique shops and local facilities, it’s certainly the ideal place to take some time out from a day of exploring.

Relax and enjoy a meal, or a cup of Altura organic coffee, in the spacious sun-filled space that makes up John’s Bakery and Café. Take a seat at the boardroom table, made of the gorgeously solid Macrocarpa wood, or sink into one of the soft luxurious sofas nearby.

Bacon or sausages & eggs, hash browns, tomatoes, ciabata toast.

Pancakes $12.00 Three pancakes, infused maple syrup, bacon & caramelised banana.

Eggs Benedict $14.00

• 1 cup plain unsweetened yoghurt • 3 cups flour

Either bacon or salmon on fresh spinach, topped with hollandaise sauce, on toasted ciabata.

• 2 teaspoons baking powder

Super Omelette $14.50

• 1 cup sugar

Design you own (3 flavours) onion & cheese standard comes with a slice of ciabata.

• 1 teaspoon cream cheese in each muffin

Method Melt the butter. Mix butter into the flour and baking powder, add sugar and yoghurt and mix in, cut the rhubarb into 2cm lengths and add to mixture. Place mixture into the muffin tin and place one teaspoon of cream cheese into each muffin. Bake at 180 degrees for 30 minutes.

Creamed Mushroom on Ciabata toast $16.00 Toast and Spreads (3) $4.00 Eggs on toast $9.50 Three fried, poached or scrambled.

Cinnamon ciabata toast served with banana and maple syrup

Opening hours Monday to Friday 7am to 5pm Saturday 8am to 3pm John’s Bakery and Café 358 Hertaunga Street West Hastings Hawke’s Bay New Zealand E info@johnsbakery.co.nz T (06) 878 8594 — Advertising Feature

Choose from the award-winning steak and vegetable pie, pancakes or a deliciously super omelette and enjoy basking in the great sun, food, and service this gorgeous café has to offer.

OPEN TO THE PUBLIC 32 Dunlop Rd, Onekawa, Napier Phone: 843 5115

Proud suppliers of Premium Fair Trade organic coffee to quality retailers!

Phone 0800 258 872 www.altura coffee.co.nz

Comes with muesli or cornflakes, milk & yoghurt, fruit & ciabata toasted.

French Toast Snacker $14.50

For the outdoor lovers amongst you, the café also hosts a nice open area out front. Take a seat and shelter under one of the umbrellas, while soaking up the atmosphere of this gorgeous little city’s friendly sunny nature.

Congratulations to John’s Bakery!

Continental Breakfast $7.00

Food Wholesalers

OPEN Mon-Fri 8am-5pm Sat 8am-12pm

PROUD TO SUPPLY JOHN’S BAKERY • Fresh & Frozen Seafood • • Canned Products & Confectionary • • Fresh Dairy Products •

Fresh & Frozen Meat Products Fresh & Frozen Poultry Chiller Trailer Hire

John’s Bakery & Café Not just an award winning bakery for pies, also proud to have won the Hastings city Marketing award for the most prestigious Business, and have won numerous medals for the NZ baking society awards.

Serving altura organic coffee, complimenting that with cooked breakfast, and light meals, food for everyone.

Come and see us at Cnr of Nelson St & Heretaunga St, West Hastings. Seating up to 100 person’s.

Open Mon to Sat • Ph: 06 878 8594 • E: info@johnsbakery.co.nz • www.johnsbakery.co.nz 68 | December 2012/January 2013 www.centraltoday.co.nz

CNT #70 Pages 49-92 copy.indd 68

9/11/12 2:06 PM

Hospitality | NZ Bakels Pie Awards

Tasty wins While Rotorua will always be famous for its geothermal activity, it is also becoming known for giving the steep competition at New Zealand’s annual pie competition a good shake up.

Patrick Lam from Patrick’s Pie Groups raked in gold at the 2012 Bakels New Zealand Supreme Pie Awards.

A total of 4500 pies from 444 bakeries entered this year’s competition. Eighteen judges spent a whole day judging the pies across the 12 categories.

Patrick’s chicken and vegetable pie won gold in its category, his sweet moroccan and lamb brought home a bronze medal and his steak and cheese pie earned a proud highly-commended.

Patrick says the key to his pies’ success lies in the pastry. “We tried to make the best pastry for our pies because this is a big part of having a good pie. We tried to have the best combination of flavours which I think the judges liked and recognised.”

Family success Patrick’s success story is a true story of a small family business making it big. He says the story began when they were looking for a business to support the family. “The one option that looked the best for us was the hospitality industry and we decided to start our business based around it.”

And so they opened the Goldstar Bakery in Rotorua. Patrick admits none of them had

formal hospitality training but they were determined to succeed.

“We do all the baking ourselves. We learnt the basics from other family members and from that point, with some trial and error, we were able to create the pies we sell today.”

Branching out And after only a few years in the business the hard work paid off, with the bakery's pies making such a big hit in the town that Patrick needed to expand the business; forming Patrick’s Pies Today the he owns stores in both Rotorua and Tauranga that offer a wide range of food options; including his range of award-winning pies that command the stage, as the delicious specialty trademark of the company.

Aside from this year’s golden chicken and vegetable pie, Patrick’s Pies come in a range of even more enticing flavours, including the ever-popular Creamy Mushroom Bacon and Cheese Pie, and the intriguing Cajun Chicken Bacon and Spinach pie.

Patrick invites everyone to have a taste of his success; “With the right combination of ingredients and a good pastry, our pies taste delicious. Try one for yourself.”

“

Testimonials

Menu Mania

“

With the right combination of ingredients and a good pastry, our pies taste delicious.

Try one for yourself.

“

Menu Mania

”

It’s a crying shame I have to travel so far for one of Patrick’s phenomenal pies. On a recent visit to Tauranga I stopped by and bought six for my trip back home.

Alas, I did not eat them all in one sitting though! The Creamy Bacon, Mushroom and Cheese pie was the biggest highlight, I couldn’t cram it in my gob fast enough! Patrick needs to bring his pies closer to Auckland I reckon.

- Minimoo M

”

Great food and great service! The best wraps in town, try the roast beef, pickle or the chicken wrap, healthy and super tasty. Opening hours also great as they open before I start work so very convenient.

- Tina M

”

“

Menu Mania I just loved Patrick’s Cajun Chicken Bacon and Spinach Pie. Yum Yum I would like to know how I can have Patrick’s Pies delivered to my area ???

- Raewyn G

Get Patrick’s Pies at:

”

Gold Star Bakery 89 Old Taupo Road Rotorua Bay of Plenty T (07) 349 1959 Patrick’s Pies Cafe & Bakery 19 Bethlehem Rd Bethlehem Tauranga T (07) 579 2328 — Advertising Feature

We are the complete one-stop-shop for companies experiencing employment problems or financial loss.

We offer a range of services designed to support every business, regardless of size or staffing levels. Maintaining good employment relationships and human resource management in any business is a sure way of promoting harmony and increasing profitability at the same time.

Come and see us at 2 Treachers Lane, Havelock North 4157, Hawke’s Bay.

Ph: 06 872 7180 Fax: 06 870 3046 E:douga@abrahamconsultants.co.nz

PC Electrics are proud to be the preferred electrical contractor for Patrick’s Pies Service agent for Starline, Electrolux Commercial, Moffat, Kerrick, Primus, Huebsch and Maytag

Congratulations to Patrick on his Bakels Pie Award Ph. 09 948 3901 M. 021 683 330 E. atac.group@gmail.com

P 07 347 6335 E admin@pcelectrics.co.nz 25 View Road, Rotorua www.centraltoday.co.nz December 2012/January 2013 | 69

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9/11/12 2:06 PM

Hospitality | NZ Bakels Pie Awards

Pies dress-up What’s in a pie? Well apparently a whole lot more than the standard mince and cheese pies found on your typical bakery’s pie warmer.

As New Zealand’s food industry has catapulted into the domain of gourmet foods, so too has the much-loved pie. Bakers from all across the country have transformed the once simple pie into a special, unique gastronomic form, from the Asian-inspired chicken teriyaki pie to a seafood feast, all wrapped in a delicious pastry shell.

Hospitality | Fox on the Quay

Dishing it out

The 2012 Gold Award winners

Steak, vegetables & gravy: John van den Berk, John’s Bakery and Café, Hastings Chicken &vegetable: Patrick Lam, Patrick’s Pie Group Ltd, Tauranga Gourmet Fruit: Shane Kearns, Viands Bakery, Kihikihi, TeAwamutu Gourmet Meat: Jason Hay, Richoux Patisserie; Ellerslie, Auckland Vegetarian: David Liem, Greenland Bakery & Café, Botany Town Centre, Auckland Bacon & egg:T an KietTrang, Cherrywood Café, Otumoetai, Tauranga Mince & Cheese: Nap Ly, Target Bakehouse, Pukekohe Steak & Cheese: Chris Dockrill, French Bakery, Christchurch

Every year NZ Bakels runs a competition; taste-testing each pie to give Kiwis an idea of just where to go to get some of the country’s best pies.

Seafood: Lam Ho, Paetiki Bakery, Taupo

This year’s supreme winner was a gourmet fruit pie; a delectable and delicate gingered peach and pear with Cointreau pie. This dashing number took out the other 4,500 pies to earn the title of the 2012 NZ Bakels’ Supreme Pie of the Year Award.

Café boutique: Helena Robben, Rob’s Patisserie, Freemans Bay, Auckland

It’s the second year running that the Supreme Pie award winners Shane and Kathy Kearns of Viands Bakery near Te Awamutu have taken out the top prize. Last year they took centre stage with their spiced plum port and apple pie.

This year 444 bakeries entered a range of innovative pies; from the exotic Balinese coconut chicken to Asian beef with shitake and star anise - or chicken, cranberry and camembert, sweet Moroccan lamb, crab, prawn scallops and vegetables in white sauce, caramelised pork belly with coriander, and curried mutton with coriander.

In July 18 judges spent a whole day judging the pies across the 12 categories, including the all-new café boutique category that was introduced to cater for the growing number of cafes serving up the tasty pies.

Forty-nine awards were up for grabs, with prizes including $7,500 cash and the coveted Supreme Piemaker Trophy, while Gold award winners received $1000 cash.

with flavour

Mince & gravy: Hong Kheng Huor, Whenuapai Bakehouse & Café, Whenuapai, Auckland

Commercial Wholesale: Paul Barber, Goodtime Foods, Onekawa, Napier

Supreme: Shane Kearns, Viands Bakery, Kihikihi.

Calling all pie makers to the 2013 Awards Do you think you have what it takes to win gold? Enter for your chance to win Entry Packs will be available from early May 2013, with a deadline date for entries to be received at Bakels by 5pm, 27th June 2013.

Judging Day 18th July 2013, so make sure you get your pies to Bakels between 16th and 17th July 2013 - any late pies cannot be accepted.

Awards Dinner 23rd July, 2013.

NZ Bakels 421-429 Church Street East PO Box 12-844 Penrose Auckland 1642 T 0800 225 357 / (09) 579 6079 E bakels@nzbakels.co.nz www.nzbakels.co.nz

— Advertising Feature

The Fox on the Quay is no stranger to locals and tourists who can find exceptional simplistic food and drink without a hefty price tag located in beautiful Napier, Hawke’s Bay. The restaurant/bar provides a warm and friendly service and prides itself on delivering the highest quality food using fresh local produce from around Hawke’s Bay. With a focus on comfort and fine dining, customers can enjoy eating meals such as braised pork belly, chilli garlic chicken breast, poached lamb loin complimented by a glass of bubbly or whatever you would like on the wine list.

If you have a sweet tooth you can relax and enjoy the rich taste of the restaurants range of delicious desserts to make your mouth tingle – from Baked Raspberry and Vanilla Cheesecake with berry coulis and natural yoghurt to Baileys brulee with honey crunch biscuit and affogato ice cream, you’ll be left wanting more.

The restaurant is a perfect place to host all occasions with 32 dining room seats, and additional 20 seats out in the front courtyard.

Remember to book ahead if you would like to hold a special function – the restaurant can be arranged to be closed to cater for groups of 20 – 30 people.

Trained staff members are happy to assist you in suggesting a wine to complement any or all of your courses and answer any questions you may have – they have expert knowledge and work professionally to fulfil all customer needs.

Your dining experience can be enjoyed indoors or outdoors and expect all your comfort needs to be met. Fox on the Quay is the perfect place to meet friends and family to enjoy a tasty dish and leave feeling full and satisfied.

A taste of things to come MAINS

DESSERT

• Chilli Garlic Chicken Breast served with grilled asparagus and skordalia finished with a light white wine sauce

• Ice cream selection with fresh raspberry coulis

• Braised Pork Belly with habanero mustard, root vegetable saute, pancetta, spinach, pineapple salsa and thyme jus • Pan fried Fish of the Day on a pea, red pepper, basil and spinach risotto with dressed rocket leaves, verjus butter sauce and tempura prawns • Venison Denver Leg with field mushroom and blue cheese tart, roasted pear, sauteed broccoli, port wine jus • Poached Lamb Loin with salsa verde, slad nicoise and red wine jus (Hawke's Bay Signature Dish competition entry) • Grilled Scotch Fillet on dauphinoise potatoes, sauteed button mushrooms, wilted spinach finished with cafe de Paris butter and thyme jus

• Rhubarb & Apple baked under a ginger scented crumble served in a pastry case with vanilla ice cream and creme anglaise • Baked Raspberry and Vanilla Cheesecake served with berry coulis and natural yoghurt • Baileys Brulee with honey crunch biscuit and affogato ice cream • Torta Tiramisu with kahlua anglaise and vanilla bean ice cream • Cheese selection with fig & date chutney and water crackers Fox on the Quay 14 West Quay Napier Hawke’s Bay T (06) 833 6520 E restaurant@foxonthequay.co.nz www.foxonthequay.co.nz — Advertising Feature

OPEN TO THE PUBLIC 32 Dunlop Rd, Onekawa, Napier Phone: 843 5115

Food Wholesalers

OPEN Mon-Fri 8am-5pm Sat 8am-12pm

PROUD TO SUPPLY FOX ON THE QUAY Meadow Fresh are proud to support John’s Bakery For more information please call 0800 4 TASTE

• Fresh & Frozen Seafood • • Canned Products & Confectionary • • Fresh Dairy Products •

Fresh & Frozen Meat Products Fresh & Frozen Poultry Chiller Trailer Hire

70 | December 2012/January 2013 www.centraltoday.co.nz

CNT #70 Pages 49-92 copy.indd 70

9/11/12 2:06 PM

Hospitality | Viands Bakery

King Country duo make it two in a row The humble pie has come a long way from the days of mince and cheese. Today’s top incarnations are as varied as they are imaginative and one particular concoction has proven itself two times a winner.

The delectable and delicate gingered peach and pear with Cointreau pie tantalised the 18 judges’ taste buds and took top honours in the 2012 Bakels New Zealand Supreme Pie Awards.

It was the second year in a row and the third time in the award’s 16 year history that a Gourmet Fruit Pie has won the supreme prize.

And it was produced by last year’s Supreme winning duo, Shane and Kathy Kearns of Viands Bakery, of Kihikihi, near Te Awamutu.

It was a close run thing though, with all the judges commenting on the “magnificent” standard of this year’s pies. Judge and Bakels executive chairman, Duncan Loney, says although the final result was close, he was not surprised by the Kearns’ double victory. “It’s a case of ‘may the best pie win’.”

More pies were entered than ever before, with 4,500 pies entered from 444 bakeries.

The Kearns also showed their versatility by winning a silver award in the seafood category, with their scallop, shrimp and prawn with sweet chilli and coriander pie and last year they knocked the classic meat pie off its perch with their winning spiced plum, port and apple pie.

Since buying the business nearly two years ago, the husband and wife team have driven Viands to success – winning both the Bakery of the Year and the Bakels Supreme Pie Award two years running.

Baking is in the blood for the award-winning Kearns-Atwill family.

Before buying the Viands Bakery in Te Awamutu, the Kearns worked in Osler’s Bakery in Wairoa with Kathy’s family. Mum Lynda, dad John and two brothers, Grayson and Shannon, are passionate bakers and their bakery is world-famous in Wairoa, although

soon the Atwill family will join their daughter and son-in-law in Te Awamutu.

Bakery business Viands Bakery sells a range of products.

From pastries and cakes to donuts and slices, those with a sweet tooth will find making a decision a tough choice. There’s also a delicious range of bread and savoury pies, Shane says.

“Our breads are typical New Zealand breads such as with cheese and bacon on the top.

But every Thursday we go to the Farmers’ Market and sell a range of artisan breads like Turkish bread, ciabatta, vienna, fruit and grain breads.”

The bread is sold from its retail shop in Te Awamutu and the bakery sells to local cafes and restaurants.

Shane describes Viands’ style as traditional, to a high standard with its own personal stamp of quality.

“We like to make our food at a high standard, even if it is your basic loaf of bread.”

Viands Bakery 80 Lyon Street Kihikihi Te Awamutu 3800 T (07) 871 7488 F (07) 871 7488

— Advertising Feature

Tarrant Cotter & Co Chartered Accountants

Partners: John R Cotter | Gary W Mayo

If you need business advice, we can help.

Prime Prime suppliers suppliers to to the the Viands Viands Bakery Bakery

We offer a complete range of Business and Taxation Services Proud to support Viands Bakery 12 Locke Street PO Box 100, Wairoa 4160 HB NZ Ph: (06) 838 8388 Fax: (06) 838 6133 Email: mail@tarrantcotter.co.nz www.centraltoday.co.nz December 2012/January 2013 | 71

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Hospitality | The Old Church

enlightening

An

experience

A captivating and enchanting restaurant which is steeped in history and grandeur, intertwined with delectable food and a glorious landscape, is the perfect destination for any celebration.

The Old Church Restaurant is only minutes away from downtown Napier, yet on arrival you are transported to a tranquil and charming venue where the attention to detail creates an everlasting impression.

Steeped in history The church has been through many transformations and renovations throughout its 150-year history. Its first residents were French missionaries who set up the St Mary of the Assumption Church at Meeanee.

The vines and trees were planted, the farmland was worked and the missionaries provided support, spiritual guidance and a place for people to gather and celebrate.

Deconsecrated in the 1970s, it was Karen Sandler who resurrected the venue in 2005.

Along with the assistance of Interior Design Group designer Wendy Giltrap and Morgans Builders, she was able to create the regal and plush environment that provides a place where indeed, people come to gather, celebrate and enjoy.

Chandeliers drip their crystal light, plush velvet lounge chairs entice guests to settle down and gilded furniture creates a sense of opulence – giving guests an overall sense of being spoiled.

In the lush interiors you can see little tributes to those French missionaries who first resided on the land. The elaborate, rococo-inspired furniture, the candles, and the stained-glass windows all incorporated in the décor of the venue.

Outside the sparkling fairy lights, vineyard, water features and immaculately groomed garden, provide an enticing place to enjoy fairer days of the year.

Since buying the business last year, Melanie and Richard Highnam are motivated to ensure the finest standards are met and that every customer receives the attention they deserve.

The Old Church at a glance • The Villa – small gatherings of up to 40 guests • The Wine Cellar – Private degustation for eight to 12 guests • The Loft – for marriage proposals, special birthdays, anniversaries

Divine food

• The Conservatory – perfect location for small weddings or business dinners of up to 40 guests

The culinary creations at The Old Church leave the most devoted gastronome struggling to make a decision.

• The Old Church Restaurant and Bar – exclusive use available for functions from 80 to 300 guests.

Head chef Richard Highnam has created a variety of menus to capture the best of the season and highlight the sensational produce found in the area. Whether it be lunch, a candlelit dinner, high tea, a degustation experience, Christmas dining or a specialised menu for a celebration, Richard’s food reflects his classical French training but with a Kiwi twist. His devotion and respect of food means guests are rewarded with food of the highest calibre.

Richard’s credentials speak for themselves.

He has worked alongside some of New Zealand’s top chefs at establishments such as Logan and Brown, Kermadec, and The French Café.

As plates pass by your table being delivered to other guests, there is an overwhelming sense of wondering if you should have chosen that instead. But rest assured every dish is treated with the same respect and care, leaving visitors with no reason to be disappointed.

Richard always cooks food that challenges his guests as well as including a few safe options for the less adventurous. Having such an enticing menu means guests return again and again to try the varied dishes and the marvellous creations which he has developed.

’

EAT ‘A la carte’ brunch & lunch menu, platters, sweets & coffee ‘Friendly Friday Nights’ ~ pizza, platters, music & more DRINK Superb handcrafted award winning wine, from iconic Chardonnays to full bodied reds PLAY Sit cosily by a roaring fire & soak up the ambiance ~ relax while the kids have fun in our playground ~ STAY Our Homestead is perfect for all occasions, homely, romantic & rustic, flexible for couples, large groups or small weddings Proud suppliers to The Old Church Restaurant & Bar of handcrafted, award winning wines

WINTER HOURS 11am ~ 4pm Thursday to Monday SUMMER HOURS 10am ~ 5pm Weekly FRIENDLY FRIDAY’S 4pm ~ 10pm Every Friday over summer

194 CLIFTON RD, TE AWANGA, HAWKE’S BAY 06 8750150 ENQUIRIES@CLEARVIEWESTATE.CO.NZ WWW.CLEARVIEWESTATE.CO.NZ

A place to rest The Old Church villa also provides accommodation in an exquisite place to stay.

Originally built in 1913, it now features a comfortably large and elegantly furnished lounge, a magnificent dining room and four very individually themed and luxurious bedrooms, each with a superb en suite bath and shower. All adorned with lavish textiles, glamorous furnishings, beautiful ornate gilt framed mirrors and drapes, carefully selected from around the world.

The villa is an unexpected blend of history and fashionable indulgence- is an intimate and exotic escape from the ordinary. It has been rated 5-star Holiday Home by New

Zealand’s Official tourism rating authority, Qualmark. It comes with everything you might need for a weekend away with friends or family.

It is also perfect for smaller events of up to 40, with spaces ideal for private events and meetings as they are for memorable overnight stays. Step back in time.... enjoy the romance and glamour of this exquisite villa conveniently located next to The Old Church.

I now pronounce you…

The Old Church events team, Jacinda Alloway and Melanie Highnam, appreciate that every wedding couple are different and will work with you individually to create a unique experience for you and your guests.

They offer a beautiful outdoor courtyard surrounded by sculpted gardens to hold your wedding ceremony, or if you would prefer (or the weather dictates), The Old Church provides a more traditional and equally as stunning setting to say “I do.”

The Old Church restaurant can cater for up to 170 guests for a seated meal or a cocktail event for up to 300, with the conservatory providing the perfect space for your guests to dance the night away. Its excellent wait staff will ensure you and your guests are well looked after, so you can relax and enjoy your special day.

To cater for every bridal whim, there is the Pure Indulgence Bridal Event and Pure Indulgence Bridal Package – for brides getting married in the Hawke’s Bay. Melanie and Richard are also pleased to make the most of special days, hosting celebrations for New Year’s Eve, Christmas and Valentines Days as well as hosting a food and beverage event every month.

Whatever the occasion, The Old Church is the perfect place to go for enlightenment, celebration and a place to enjoy the finer things in life.

The Old Church 199 Meeanee Rd Napier 4112 T (06) 845 8866 E info@theoldchurch.co.nz www.theoldchurch.co.nz

— Advertising Feature

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Lakeside

Hospitality | Amora Lake Resort

luxury

The suites consist of a separate lounge or living room area to the master bedroom.

Both the lounge and the bedroom have its own televisions with Sky channels. Each room has a trendy selection of magazines and a personal entertainment unit (radio and CD). These suites also feature a spa bath in luxurious bathrooms with separate showers.

Desirable destinations

It is the hidden gem of Rotorua and as far as holiday destinations go, Lake Rotoiti is the cream of the crop. But it is the Amora Lake Resort which has proven to be the jewel in the region's crown.

Nestled on the shores of the stunning lake, you will find the luxury lodge-inspired Amora Lake Resort in Okawa Bay, a unique property offering tranquil lakeside surroundings combined with an idyllic setting.

Set in one of the most picturesque locations only five minutes from Rotorua International Airport and a 15 minute drive from the heart of Rotorua, the resort’s scenic position makes it an excellent alternative to city hotels, while still within easy distance of all major attractions.

Amora Lake Resort offers a location and facilities ideal for both business and pleasure, with stylish lakefront conference and meeting rooms also available and a range of sailing trips and team building activities to make it a trip to remember.

There are 44 accommodation rooms, comprising of garden view deluxe and lake view superior rooms, as well as classic spa suites. Rooms and suites have French doors opening onto the stunning resort grounds and balconies with panoramic views of Okawa Bay, or the surrounding holiday homes. Each room features a multi-channel television, a

njoy Tohu at Amora Lake Resort

The Amora Lake Resort is not the only luxurious accommodation option the Amora Group owns and operates. With a range of high quality hotel properties in Australia, New Zealand and Thailand, the Amora Group properties focus on business class accommodation and superior service, with the location of the properties selected for being ideal for both business and pleasure. personal bar, tea and coffee making facilities, iron and ironing board, under floor heating and fluffy bathrobes.

Luxuries include spa pools and sauna, heated swimming pool, floodlit tennis courts, a pontoon boat and luxury yacht offering lake cruises and fishing options, kayaks and paddle boats, mountain bikes, a gym, lifesize chess set and a petanque court.

The fine dining restaurant, The Grill, showcases a superb range of contemporary New Zealand cuisine with an open fire in winter and lake breezes in summer. However, Amora Lake Resort will cater for all requests, anything from a formal three course to a BBQ on the lawn.

Unsure what to do? Enquire about the Adventure packages or Dedicated special access rooms with wheelchair access that are also available.

Desirable deluxe garden view rooms The rooms range from one king bed to two queen bed configurations. Each garden view room has a small courtyard with wooden furniture outside. The rooms are very pleasant and catch the afternoon sun making them ideal to sit and relax.

Stunning standard suites All three suites have spectacular views of Lake Rotoiti. There are two suites located upstairs and one suite located downstairs. These suites are extremely popular with those on their honeymoon, celebrating an anniversary or special occasion, or for those who just need more space.

The Amora service is a pleasure for all guests and the team has its heart set on ensuring each guest has a great experience. When it comes to location, amenities, and ambience an Amora hotel is seen as being among the best, with some hotels offering unique experiences and all hotels providing it's guests with a truly memorable service.

Catering for business, conference and leisure travellers, Amora hotels are selected for their excellent locations in the heart of major tourist and business destinations.

Amora Lake Resort 366 State Highway 33 Mourea Rotorua T (07) 362 4599 E res@rotorua.amorahotels.com www.rotorua.amorahotels.com — Advertising Feature

Stylish superior lake view rooms The property has 34 superior Lake View Rooms in total. Each room has a unique view over the Okawa Bay and Lake Rotoiti. The king rooms are located upstairs and twin rooms (two queen beds) are located downstairs.

The downstairs rooms each have their own private outdoor furniture and join onto the rolling lawn which leads down to the lake’s edge. The upstairs rooms have small viewing platforms so you can really take in the location’s tranquility Each room has a Mediterranean influenced wooden shutter system in the bathroom, allowing visitors to take advantage of soaking in the bath and enjoying the view at the same time.

Early crisp winter morning bathe, a picnic anytime of the day, or even a romantic evening under a starlit night.

A totally unique New Zealand experience, nestled in the shores of Lake Rotoiti

Distributed by Kono Beverages.

Tel. 0800 864 894 www.kono.co.nz | www.tohuwines.co.nz

Relax the body, mind and soul.

Phone now. 07 345 8070 www.lakerotoitihotpools.co.nz

www.centraltoday.co.nz December 2012/January 2013 | 73

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Hospitality | Gourmet Foods

As easy as pie Nothing beats the crunch To ensure all pies meet the mark, there are stringent quality controls in place. This includes ensuring processes are scrutinised you get when you bite and testing is undertaken. It also means into buttery pastry making sure he knows where the competition out other people’s products. You’ve followed by the delectable isgotat.to“Try know what the competition is doing.” taste of succulent meat and accompanying We produce a delicious gravy. In fact quality product loved pies are pretty much a by many throughout Kiwi institution – a quick the country. and easy way to feed just - General manager, Bryce Cole one, or a whole family.

“

Whether you need to fill yourself on the run, feeding your family, while watching the big game or quickly between meetings, a pie offers a quick and nutritious solution to quell those hunger pains.

Someone who knows a thing or two about the great Kiwi pie is Gourmet Foods Ltd general manager, Bryce Cole. Under the Ponsonby Pies and Pats Pantry brands, his company produces 15,000 to 18,000 pies per day which are sold to pie connoisseurs throughout New Zealand at supermarkets, dairies, petrol stations, hotels and lunch bars.

“We produce a quality product loved by many throughout the country,” says Bryce.

In the past 15 years the company has collected 21 awards at the New Zealand Bakels Supreme Pie Awards and has a continuing focus on consistent, top-quality product with great flavour.

Pats Pantry pies are the “tradesmen pies” ranging in size from 180 to 200gm, while the Ponsonby Pies are the gourmet version, at a more substantial 200 to 235gm.

”

So what makes a great pie?

In order to make the best pies, you need to use top ingredients. This is where Bryce and his team definitely don’t skimp. Export quality meat, light and flaky pastry, and delicious additions of spices and herbs, have given Pats Pantry and Ponsonby Pies a highlyregarded reputation.

The recipes have been handed down – so you can guarantee a traditional, mouthwatering pie which has consistent flavour, texture and look.

“The recipes have been for a long time in the company. We do make the odd tweak but we don’t really change what isn’t broken.”

Not content with just sitting on its laurels, Gourmet Foods Ltd is always on the look out for new product ideas, and is testing products, flavours and styles regularly. The company launched three new 700gm family pies last year which have proven popular.

Try some of these fantastic flavours • Creamy mushroom bacon & cheese • Moroccan lamb • Beef & black bean • Creamy thai chicken • Tandoori delight • Spicy vegetable.

The Chicken and Kumara, Lamb and Rosemary and Steak and Caramelised Red Onion, Ponsonby Family Pies are available in the freezer section at New World and Pak’nSave supermarkets and selected Mobil stations.

They’re even keen to hear what customers want, so if you have a great idea for a pie flavour, feel free to email them.

Gourmet Foods Ltd also constantly donates its frozen “seconds” (because of their appearance) to the Tauranga Community Foodbank. Instead of wasting the food just because of a crooked top, the food is distributed to families who could do with a bit of help. “It helps us deal with wastage and it helps them,” Bryce says.

Supplying retailers If you are looking to boost sales through the introduction of top quality products then you need to investigate Gourmet Food Ltd’s pie ranges.

“When Pats Pantry brand was first introduced to the Wellington region by a prominent service station network, pie sales went up by 40 percent in six months from the previous supplier. This success has been repeated or exceeded in other regions.

Retail Product Presentation Extended Shelf Life Solutions

“Our Ponsonby Pie sales to a 30-site plus retailer, doubled in 12 months over the previous product. We believe the key factor in these sales successes are consistent delivery of up-market quality products at value for money prices.”

Gourmet Foods Ltd is able to provide distinctive packaging options for supermarket shelves, café, bar and delicatessen presentations. They have a customised range giving recommendations based on its comprehensive sales data.

Orders welcome The pies are available to purchase online through www.bestpies.co.nz and can be shipped anywhere in New Zealand, from Kaitiaia to Bluff. “We can deliver to most towns in New Zealand within 48 hours, during week days.

Gourmet Foods Ltd PO Box 2129 Tauranga 2129 T (07) 577 9905 E admin@gourmetfoodsltd.co.nz www.bestpies.co.nz — Advertising Feature

Flexible Films and Film Printing Wrapping Equipment

To find out more ring 0800 109 002 or visit our website www.accolade.co.nz

Proud to be supporting Gourmet Foods.

74 | December 2012/January 2013 www.centraltoday.co.nz

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Hospitality | Makoura Lodge

An idyllic

country retreat

Tucked away in the foothills of the Ruahine Ranges is the perfect rural retreat for guests in search of a tranquil, peaceful escape from the daily grind of city-living.

Take your 4WD for a spin Early in 2007, Makoura Lodge established a new, professionally designed 4WD testing and awareness facility in association with Toyota New Zealand.

Surrounded by what New Zealand does best, this area of natural beauty will give you a real feel for life in the country, with its fresh air and ambient sounds. Enjoy this rare break in the country; listen to the Ruru (Morepork) chatter and the fallow deer graze in nearby paddocks, whilst relaxing on one of the Makoura Lodge’s outside decks.

Located in the Waipari Glen, adjacent to the lodge and supported by a magnificent, all-weather entertainment area, this facility is proving to be a substantial additional resource for Makoura Lodge.

It is designed to offer teams and individuals a challenging testing ground for 4WD vehicles and will produce drivers who are more than capable of taking advantage of the true capabilities of their 4WD vehicles.

Lodge manager, Peter Thompson, says guests at the lodge can expect to be treated with genuine kiwi hospitality. “It is a country lodge and rural retreat providing an amazing, relaxed, rural venue with wholesome country meals and the most welcoming hospitality.”

He says Makoura Lodge offers guests a range of options of where to bunk down for a night, or three, and plenty of space to hold that special occasion, be it a wedding, Grandpa’s 80th or an important business function.

“We offer excellent corporate packages and a great wedding or special occasion venue; the lodge is well worth considering for your next function,” Peter says.

A place to rest You can choose from one of the six tastefully decorated Macrocarpa Units which are connected to the main lodge. There are single studio units available, or for those in need of a little more luxury there is the large spa unit with separate bedrooms and living areas.

“You will have spectacular views, morning, noon and night and decking that allows uninterrupted views of the magnificent native scenery and the Ruahine Ranges,” Peter adds.

For those wanting a home-away-from-home styled accommodation, there is also the option of one of Makoura Lodge’s houses on offer; the five-bedroom Glen Luce homestead or the three-bedroom Burnside Cottage. “It is a perfect solution for groups who wish to enjoy time together with privacy and autonomy from the main lodge area,” he says.

Tie the knot

Fun and games

With its beautiful native country gardens and stunning scenery, the lodge also promises an idyllic indoor or outdoor wedding venue for the special day. The main lodge area provides a relaxed spacious and wonderfully ambient setting, with a glowing huge open fire; perfect for a winter wedding. Outside, the grounds are spacious with well established native plantings that offer a splendid country garden backdrop and a variety of options for an outdoor ceremony in the summer.

The lodge also offers guests a range of team activities that can be customised to suit any requirement or age group, from horse trekking to 4WD Safaris – the possibilities are limitless;

There are also photographic opportunities aplenty, with the historic buildings and the natural surrounding beauty that turn this setting into a wedding photographer’s playground.

Peter says there is currently no other known facility in New Zealand of this quality. “This challenging course offers a degree of professionalism, safety and skills testing.”

Horse Trekking | Claybird Shooting | Pistol Shooting | Paintball Challenge | Mountain Bikes | Quad Bikes | Axe Throwing | Hole in One Golf Challenge | Archery | Jack ‘n Jill Crosscut Sawing | Blindfold Quad Bike Slalom | Quad Bike Trailer Backing Charlotte's Web Blindfold Games | Rope Games | Human Sheep Dog Trials | Volley Ball | Pentanque | Abseiling | Glow Worm Caving | Four Wheel Drive Safaris Helicopter Flights | Tramping | Hunting.

Get down to business Makoura Lodge offers an ideal conference venue to hold a business conference or retreat away from the distractions of city life. With its fully licensed bar, and restaurant there is everything to ensure the clients are kept happy. The lodge will be closed off to the public during a conference so all the facilities can be used and adapted to each company’s individual needs.

Makoura Lodge Makoura Road Apiti, RD1 Feilding 4471 T (06) 328 4746 M 027 406 6733 E enquiry@makouralodge.co.nz www.makouralodge.co.nz — Advertising Feature

www.centraltoday.co.nz December 2012/January 2013 | 75

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Hospitality | The Filter Room

Hospitality | Mangapapa Petit Hotel

Tickle your taste buds

Hawke’s Bay luxury

The Filter Room Ale and Cider House is definitely one hotspot café where you should fold down the corner of the page in your destination handbook. It’s a great tourist destination for visitors who find themselves exploring the beautiful region of Hawke’s Bay, the homeland of superior gourmet food and drink.

Credited in the Lonely Planet, the cafe is fully equipped for simple quality dining which boasts a lunch, buffet, and cocktail menu bursting with delicious and inviting foods to suit every occasion. It also offers a wide range of premium beers, ale and ciders, including its famous “bug” ginger beer; all of which is brewed on site which adds to that sense of a quality homemade product.

The perfect taste experience Come hither as this café is not just any café; a feature which highlights its lure is The Filter Room – where visitors can experience a tasting session of 18 locally brewed beers such as Amber Ale, Pilsner and Black Duck Porter; and ciders such as Kingston original, Scrumpy, Apple Spritz and many more.

All can be enjoyed at the bar or in the outdoor rural setting enclosed by the beautiful apple orchards.

Lunch menu • Warm country rolls served with hummus, spiced pumpkin and herb cheese dips • Seafood chowder - fish, mussels and shrimp creamy chowder served with a warm roll • Lambs fry and bacon - seared strips of lambs fry served with bacon, fried spud, red onion gravy and a wholemeal roll

If a product has tickled your fancy, you can purchase it in the café shop or online; it is the perfect place to buy family or friends a gift, or just to take home a few bottles for yourself to save for a special occasion (or not…). The shop has a huge selection of beer and cider merchandise.

Owner Wendy Tierney says it’s a great place for people to come together and see what is on offer.

“I think more and more people are getting away from the wine market now and wanting something different. The Filter Room Ale and Cider House is the perfect taste experience,” says Wendy.

“We’ve got two non alcoholic drinks – we do the bug ginger beer which is our famous ginger beer and we do a sparkling apple juice as well.

Set in the beautiful location of Hawke’s Bay, Mangapapa Petit Hotel resides in a secluded area with 20 acres of manicured gardens and orchards and is on its way to rolling out the red carpet to celebrate nearly 20 years in business.

“We’ve got a new release from labour weekend for a sangria product on tap, which is exciting, plus an alcoholic ginger beer which hasn’t got a name yet but we’ll be getting out thinking caps on; that will be on tap as well.”

This renovated homestead has 12 magnificent suits and comprises of a restaurant, heated swimming pool, spa retreat, a grass tennis court and three-hole golf course.

With such a distinctive experience offered all on a plate, it aims to bring people together like it brings together its handcrafted beers, ciders with its superior food. The café offers quality dining suited for all occasions from weddings, corporate events or just a social gathering.

There is a list of things to do in Hawke's Bay, such as fly fishing, garden tours, heli hiking, Maori culture experience, art tours and horse trekking. If sipping a glass of wine is more your thing, an exclusive wine tour is available at the hotel which includes meeting the winemaker, having a private tutored barrel tasting and enjoying a winery lunch.

A concoction of food and drink, along with merchandise, gifts and beer tasting topped off with a peaceful location it’s time to cross that destination hotspot off the top of your list.

• Beer battered fish and chips - fresh gurnard battered in ‘pure draught’ served with salad, fries, aioli and lemon • Chicken, leek and mushroom filo served with fresh garden salad and homemade relish • Chicken and cashew nut pasta in a creamy basil sauce • Pumpkin, feta and spiced fritters with fresh garden salad and homemade relish • Toasted onion and garlic french stick add cheese and bacon.

Whatever your vision is of a weekend away, you will find Sample menu luxury, seclusion, elegance and Nine-course degustation romance all tucked away here in the Mangapapa Petit Hotel.

• Tio point oysters, chilli, shallot vinaigrette • Snapper sashimi, apple, olive & whitlof Whether you’re looking for that • Poached scampi, confit tomatoes, smoked special romantic weekend or just salmon foam want to spend some time relaxing • Lobster & prawn ravioli, samphire & in a fabulous hotel with all the bisque necessities, this Hawke’s Bay spot • Confit pork belly, baby back rib tortellini • Venison fillet, beetroot & baby paua is for you.

The Filter Room Awatoto Rd Meeanee Napier T (06) 833 7450 E info@thefilterroom.co.nz www.thefilterroom.co.nz

• Local & imported cheeses • Grilled peach, malibu sago, sour cream sorbet • Chocolate and salted caramel marquise.

The Mangapapa grounds is the perfect setting to unwind and enjoy the food and award winning wines and beers – by the pool, in the beautifully manicured gardens, or on the shaded patio.

The hotel is also the perfect setting to hold a wedding to remember and has an experienced team dedicated to help you work out how you want to have your special day.

Whether you would like an intimate garden ceremony or a grand marquee affair, the hotel’s experienced team can make it happen for you.

Mangapapa also hosts Hawke’s Bay’s premier wedding expo, The Mangapapa Wedding Affair, on its exquisite grounds with a garden Since Michael Hannah joined the team party feel. The event is a perfect opportunity as executive chef last year, Mangapapa’s to be inspired and meet with leading vendors reputation has flourished thanks to his menu from around Hawke’s Bay and beyond. choices and commitment to great quality.

Rated highly on Trip Advisor by previous The restaurant serves a degustation menu guests, if any of this was what you imagined, seven days a week offering a choice of six you’ve come to the right place. or nine courses with or without matching wines. The menu changes daily to utilise Mangapapa Petit Hotel the stunningly fresh produce of the kitchen PO Box 8281 garden, as well as using Oceans North Seafood and other local suppliers. For lunch, Havelock North Hawkes Bay guests can order a delicious Mangapapa T (06) 878 3234 Platter to savour anywhere within the Mangapapa grounds and in November it will E luxury@mangapapa.co.nz www.mangapapa.co.nz — Advertising Feature be introducing a three-course lunch.

— Advertising Feature

OPEN TO THE PUBLIC 32 Dunlop Rd, Onekawa, Napier Phone: 843 5115 OPEN Mon-Fri 8am-5pm Sat 8am-12pm

Food Wholesalers

PROUD TO SUPPLY THE FILTER ROOM CIDER & ALE HOUSE • Fresh & Frozen Seafood • • Canned Products & Confectionary • • Fresh Dairy Products •

Fresh & Frozen Meat Products Fresh & Frozen Poultry Chiller Trailer Hire

www.oceansnorth.co.nz Passionate about seafood and focused on leading the way in our industry, with only the best quality seafood products.

Our product lines are built around high volume, highly demanded seafood products, complimented by regional and seasonal specialties.

Ph: 03 348 1588 | F: 03 348 1533 | E: seafood@oceansnorth.co.nz 100B Hayton Road, Sockburn, Christchurch

76 | December 2012/January 2013 www.centraltoday.co.nz

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Transport Motoring | Shorland Holden & Isuzu

The right wheels for you Shorland Holden and Isuzu located in Rotorua has deservedly gained a reputation as one of the leading dealers around the central North Island when it comes to supplying of new Holden vehicles and Isuzu trucks.

Finance Shorland Holden & Isuzu has trained and professional advisors who can assist with the best finance options for a vehicle purchase.

The approval process is quick and easy, and buyers do not need to be a home owner to qualify. Approvals are given for most deals within an hour of being submitted, seven days a week.

necessary experience and knowledge to complete the conversion in-house.

Using original manufacturer’s equipment out of left-hand drive models, the result is a very professional job, and the truck is easy to get parts for as it is all Isuzu,

However, in the last few years it has gained a growing reputation as an innovator when it comes to converting trucks to dual-steer.

The customer also asked if it was possible to install an engine-driven live-drive power take-off. One was not available for this model, but after a bit of research, the Shorland team was able to engineer a livedrive out of a different Isuzu model to work in the N-Series Isuzu.

Principal dealer Tony Shorland says the company’s involvement in dual-steer adaption came about when they where approached by a long time customer to supply a dual-steer truck for road marking.

“This live-drive conversion has proven very effective, coming at about the same cost as a fitted diesel auxiliary engine but with reduced maintenance, noise levels and running costs,” Shorland says.

“Rather than looking to import one, and after having a look around in New Zealand to see what was being produced, we believed we could do the conversion ourselves,” Shorland says.

The customer was so satisfied with his new dual-steer road marking truck he has ordered a second vehicle.

Using an Isuzu NQR500M AMT (Automated Manual Transmission) light truck for the basis of the vehicle, Shorland and his team first looked overseas to school up on dual-steer conversion and quickly realised they had the

What Shoreland Holden and Isuzu can offer you…

Shorland Holden and Isuzu is a family owned and operated business dedicated to supplying Holden and Isuzu vehicles to buyers across the central North Island. It has been operating for more than 20 years and has an association with the transport industry extending back over 30 years.

Specialists in the design and manufacture of all engineering work including tow bars, trailers, truck and ute decks, specialised road infrastructure vehicles, and sign posts.

52 Riri Street, ROTORUA Phone/Fax: 07 348 4499, A/H: 07 533 3052 Mobiles: 027 217 8927, 027 338 3331 Email: info@mbyengineering.co.nz

We also offer a sandblasting and rust protection service on all types of vehicles, including trailers, caravans, forestry and farm equipment.

Finance options: Hire purchase Is the most common method of purchasing a vehicle for private buyers.

Hire purchase is flexible with repayment terms between six to 60 months and deposits to suit. Structured and balloon payments can also be included in a tailor made hire purchase contract.

Finance lease Lease terms cannot be more than 45 months however residual values (monthly rentals) are negotiable.

Operating Lease Operating lease (often called contract hire) is a popular choice for corporate buyers and is now available to private buyers.

At the end of the lease (usually 24 to 45 months) you simply return the vehicle

and drive away in a new model. There is no residual liability.

Monthly rentals are often 100 percent tax deductible in the case of businesses and the operating lease can be fully maintained or non maintained.

Service Shorland Holden & Isuzu offers a modern, fully equipped service department operated by factory trained Holden and Isuzu technicians who will maintain a vehicle to factory specifications. It has all the latest Holden and Isuzu diagnostic equipment to help keep your vehicle performing as it is meant to. It also services all other makes and is a one stop shop for fleets who run both truck and light vehicles.

To contact the Shorland Holden & Isuzu service department to discuss servicing requirements either phone (07) 348 3179 or email service@shorlandholden.co.nz.

Parts Shorland Holden & Isuzu stocks a comprehensive range of genuine factory parts and accessories for Holden vehicles and Isuzu trucks.

Its also stocks the AC Delco range of products to cater for all makes of vehicles, as well as a large range of oils and vehicle cleaning and care products.

Selling the full range of Isuzu trucks, as well as the Holden range of vehicles, Shorland Holden and Isuzu is well experienced to cater for the majority of customers' needs – all under the one roof.

Shorland Holden and Isuzu carries and displays a full range of Holden passenger cars, light commercial and 4WD recreational vehicles as well as Isuzu light, medium and heavy duty trucks for sale or lease.

It carries a comprehensive range of parts and accessories and is staffed by experienced people with extensive knowledge of genuine Holden and Isuzu parts and accessories together with all makes, parts, batteries, car care products, Agip motor oils and lubricants.

Shorland Holden and Isuzu 79 Old Taupo Road Rotorua T (07) 348 3179 Shorland Holden & Isuzu has made a E sales@shorlandholden.co.nz commitment and invested in all of the latest technology resources that enables it to locate, E service@shorlandholden.co.nz www.shorlandholden.co.nz to maintain and to service any vehicle to the www.shorlandisuzu.co.nz latest factory specifications.

— Advertising Feature

Shorland Holden and Isuzu for all your transport needs from cars to heavy trucks.

ROTO RUA

Your total hose & fitting service Proud to be of assistance to Shorland Slater

Agriculture | Automotive Construction | Earthmoving Forestry | Manufacturing Marine | Mining | Transport Shorland Holden and Isuzu

www.shorlandholden.co.nz

www.shorlandisuzu.co.nz

79 Old Taupo Road, ROTORUA P 07 3483179 M 0274 974080 E tonys@shorlandholden.co.nz

Phone 07 349 6326 Fax 07 347 6309 Email msutherland@parker.com www.centraltoday.co.nz December 2012/January 2013 | 77

CNT #70 Pages 49-92 copy.indd 77

9/11/12 2:06 PM

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CNT #70 Pages 49-92 copy.indd 78

Gary Collins Managing Director

9/11/12 2:06 PM

Transport & Motoring | Wiseman Panelbeaters

Full repair service you can call on If you’re vehicle has been involved in a little, um… incident, then you need if fixed, and fixed quickly.

So the people to call on are Wiseman Panelbeaters Limited in Feilding - crash repair specialists easily able to take care of all your collision repair requirements.

Formed by Dave Wiseman, the business is now managed by his sons Grant and Scott, who head a passionate staff committed to providing the best possible service.

The business offers a total vehicle repair service, including panelbeating, refinishing, plastic welding, painting and glazing. It is a member of the New Zealand Collision Repair Association and is an approved repairer for all major insurance companies, as well as being a preferred repairer for Toyota New Zealand and Holden.

Wiseman Panelbeaters’ services include: • • • • • • • • • • • • • • • •

Vehicle collision repair Vehicle re-finishing Plastic welding Glazing service - auto and general Loan car available Latest infra-red primer curing for small touch ups Car-o-liner water cooled inverter spot welder Modern Blackhawk spray booth/oven Car-o-liner chassis and measuring system Dustless sanding system Auto quote estimation and management system PPG re-finishing system Envirobase paint system Full glass shop for all auto and general glazing Large 8500-square-foot workshop, for full undercover storage I-CAR trained staff.

The company uses PPG Envirobase waterborne paint, as well as PPG solvents.

Preparation bay a big asset

Glass repair service Wiseman Panelbeaters runs a full glass shop for replacing both automotive and residential glass.

Wiseman Panelbeaters has recently developed a new preparation bay which will allow it to improve its service to customers. A new prep bay was built within the company’s large existing premises in Gladstone Street.

The glass business has been operating for about 15 years and started off just doing automotive, moving into house glazing in later years. It is located on Gladstone Street directly opposite Wiseman Panelbeaters.

“The new prep bay is an open paint booth, whereas a paint spray booth is closed off,” Scott says. “This one is open without doors and is used for priming, touch ups and smaller jobs. It allows the guys to carry on with small jobs when the booth is tied up. We’re using it every day.”

Wiseman Glass employs two specialist glazers and can repair or replace all types of automotive glass, as well as replacing broken residential windows, cutting out cat doors and installing kitchen splash backs.

The preparation bay has enough room for two cars, with an in-floor hoist installed on one side to allow staff to raise the vehicle and work underneath.

The new hoist complements Wiseman Panelbeaters’ existing inspection hoist and three speed machines, which allow the panelbeaters to raise their cars. Scott says business has been going well and the company is gearing up for the inevitable Christmas rush.

“Being a rural service town we have a big catchment area,” he says.

“Word of mouth is a big thing and we’ve been round a long time. We’ve been in business for 33 years and we’ve got a great reputation.”

Award-winning apprentice Wiseman Panelbeaters apprentice Tyler Williams has recently won the Golden Gun award for the top spray painting apprentice in New Zealand.

The Golden Gun is awarded by the Collision Repair Association, which chooses the apprentice following a period of nominations.

Scott Wiseman says Williams has recently completed his apprenticeship and won the award due to his hard work and diligence during his time.

Wiseman Panelbeaters offers a total vehicle repair service, including panelbeating, refinishing, plastic welding, painting and glazing.

<

Wiseman Panelbeaters has been repairing damaged vehicles in the greater Manawatu area since 1979, and has grown into a leading panel and paint workshop since then.

“Most of our work is insurance work and we work on all types of vehicles - we get everything from brand new cars to work utes,” Scott says.Wiseman Panelbeaters’ team of eight skilled staff get to know the entire vehicle, including the panel, paint, trim, mechanical and glass.

Their skills are used from start to finish, with all staff taking great pride in restoring each vehicle to new condition.

Glazing work available: • Windscreen replacement • Broken side window repairs • Windscreen chip repairs • Coloured glass • Safety glass (toughened and laminated) • Mirrors (dress and bathroom) • Double-glazed unit • Security window film • Window re-putty work • Security window etching • Window tinting • Fix water leaks • Tinted glass • Broken windows (aluminium and wood) • Glass tube and rod • Perspex polycarbonate (sheet and tube) • Cut-to-size glass • Splashbacks.

Wiseman Panelbeaters is continually training apprentices and has helped in the training of more than 20 apprentices in recent years. The company also believes in supporting the community and has sponsored many events and sporting clubs in the wider Manawatu.

We offer a solution for any Electrical requirement from...

TRC Toyota

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Wiseman Panelbeaters Limited 10 Gladstone Street Feilding T (06) 323 8991 Glass division T (06) 323 9999 Mobile 027 244 7310 E scott@wisemanpanel.co.nz www.wisemanpanel.co.nz

Congratulations to Wiseman Panelbeaters on the extension to their business as an approved Toyota Repairer.

•

Heatpumps General Electrical Thermal Imaging Lighting Pumps (for farm or house) Alarms

Proud to support our neighbouring business Wiseman Panelbeaters

Talk to Andrew and Dianna today . . .

Wiseman Panelbeaters do an excellent job on our vehicles.

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— Advertising Feature

Aorangi Street, Feilding Tel: 06 323 4117

ELECTRICAL & REFRIGERATION NEEDS

Russell Cameron: 027 601 4410 Paul Early: 021 110 2409

It’s not a job, it’s a passion, because we love vehicles. o.nz

www.wisemanpanel.c

As a panelbeater you get to know the whole vehicle - panel, paint, trim, mechanical, glass. Our skills are used from start to finish. It’s very rewarding to restore to new condition, your pride and joy that’s had a mishap.

7 Gladstone St • Feilding • Ph: 0800 272363

www.apbelectrical.co.nz e: sales@apbelectrical.co.nz

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10 Gladstone Street, Feilding

www.centraltoday.co.nz December 2012/January 2013 | 79

CNT #70 Pages 49-92 copy.indd 79

9/11/12 2:06 PM

Transport & Motoring | Moller Johnson

The right truck for your company

<

Moller Johnson has the backup and support of the national Isuzu dealer network.

Proudly supporting Moller Johnson Ltd • General Engineering & Manufacturing • Truck Decks, Truck Alterations, Cassis Shortening & Chassis Extensions & all associated truck work • Draw beam, Drawbar Manufacturing • Fifth Wheel Supply & Mounting • Spreader Bin Manufacturing & Side Tip Trailers • Structural Beams & Walkways ect • Hydraulic hoses & fittings, Rams Manufacturing

Phone. 06 278 3054 Fax. 06 278 3082 E. aceequipment@xtra.co.nz

Moller Johnson stocks the three Isuzu models, N series, F series and the C&E series, which include small trucks suitable for landscaping through to large tip trucks and tractor units and everything in between.

Operations manager Paul McCurdy says the business has the backup and support of the national dealer network. “Isuzu is an established quality brand and is the biggest seller by numbers on the NZ market.”

Isuzu aims to have the cleanest truck range possible. Its clean air solutions technology improves emissions and increases efficiency, while its in-cylinder combustion optimisation technology offers the most advanced in-house developments in electronic control technology.

Cummins engines Moller Johnson is also the Cummins parts and service agent for South Taranaki. Cummins is the world’s largest designer and manufacturer of diesel engines ranging from 55 to 3500 horsepower. It provides fuel systems, controls, air handling, filtration, emission solutions and electrical power generation systems.

Paul says Moller Johnson primarily stocks Cummins engine parts and Fleetguard filtration systems, and has been steadily growing its Cummins parts and service work.

TARANAKI’S ISUZU MASTER TRUCK DEALER

Moller Johnson is the Isuzu master truck dealership for Taranaki.

<

Moller Johnson Limited is the Isuzu master truck dealership for Taranaki, with its sales area covering the King Country, Taranaki and south to Wanganui. It operates busy workshops and service centres in Hawera and Bell Block.

“

We’re turning our Hawera showroom into more of a parts warehouse showroom and getting more parts and accessories in there. We can supply any parts for any truck through our Taranaki network.

”

Large parts department Moller Johnson stocks a wide range of genuine Isuzu parts, accessories, trailer parts and truck parts. The parts team can order in any part for any make of vehicle from its extensive network of parts suppliers.

Moller Johnson offers a full range of parts, including:

Staff have extensive knowledge of not only Isuzu franchise parts, but also of any make or model heavy truck or trailer through their local network. Stock is tailored to meet the customer’s vehicle requirements. If Moller Johnson can’t get it, they can put you in touch with someone that can.

• Castrol oil

“We’re turning our Hawera showroom into more of a parts warehouse showroom and getting more parts and accessories in there,” Paul says. “We can supply any parts for any truck through our Taranaki network.”

• Accessories

• ISUZU genuine parts • Cummins genuine parts • Lights and electrical gear • All heavy transport equipment – fifth wheels, hoists, axles and suspensions, trailer hardware, braking equipment, etc.

• Spare parts • Hubos • Tyres.

BELL BLOCK SERVICE CENTRE CATALINA PLACE PH. 06 755 0175 HAWERA PARTS & SERVICE 250 WAIHI ROAD PH. 06 278 7166 E. admin@mollerjohnson.co.nz

WWW.MOLLERJOHNSON.CO.NZ

GIVE US A CALL FOR YOUR NEW AND USED TRUCKS

80 | December 2012/January 2013 www.centraltoday.co.nz

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RR Transport & Motoring | Moller Johnson

Moller Johnson’s service department offers: • Courtesy car • Driver's lounge • Truck parking • Drive through bays • Drive through site.

Growing the business Moller Johnson is not only capturing the local trucking market, but is expanding its customer base out beyond the Taranaki region.

“The Hawera branch is on a main highway location.” <

Moller Johnson services all types of trucks at its workshops in Hawera and New Plymouth.

The team at Moller Johnson aims to provide that personal service and be proactive in responding to its customers’ needs.

Moller Johnson Limited’s owners are working hard to grow the sale of its new Isuzu trucks while continually improving its service to customers.

The company offers a mobile auto electrician service to take care of customers’ needs on site, while it can also supply any brand of tyre required for a truck, trailer, car, tractor or bike.

Wayne and Frances McCurdy purchased Moller Johnson in October 2011, and while they haven’t made any big changes to the business, they have concentrated on increasing its customer focus.

Moller Johnson’s staff consistently earn top placing in industry training courses, including the NZ Diesel Service Technician Awards. The company takes pride in its technicians’ continuing efforts to remain at the forefront of vehicle servicing and repair, while its service pricing provides a nosurprises cost to vehicle owners.

“We have knowledge and experience and offer a good service,” Paul McCurdy says. “We have a passion for the trucking industry.”

Its dedicated vehicle and truck repairs service departments in both Hawera and New Plymouth are fully equipped and ready to service or repair all makes and models of both light and heavy commercial trucks.

Moller Johnson has specialised in modern tooling and equipment in its service and engineering workshops, including electronic computer laptops, a specialist tool room for engine dismantling and steam cleaning.

For more information on Moller Johnson or Isuzu truck sales please visit its newly designed website: www.mollerjohnson.co.nz

Moller Johnson 5 Catalina Place Bell Block New Plymouth T (06) 755 0175 E admin@mollerjohnson.co.nz www.mollerjohnson.co.nz

100% money back guarantee if you’re not completely satisfied plus we’ll give you another 12 month membership FREE Free access to search CVs and work wanted ads You are able to include a profile of your company next to your job ad – FREE! myjobspace.co.nz is provided by Kiwis for the benefit of all Kiwis. We’re proud to be the only major Kiwi owned job site

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Cummins New Zealand Ltd 852-860 Tremaine Ave, Palmerston North Phone 06 3562209 | Fax 06 3569130

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www.centraltoday.co.nz December 2012/January 2013 | 81

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9/11/12 2:07 PM

Transport & Motoring | Fruehauf NZ

Towing the line Fruehauf NZ Limited, based in the Manawatu town of Feilding, is one of New Zealand’s leading manufacturers of heavy transport trailers and ancillary equipment, meeting a wide variety of transport needs.

Fruehauf’s design, quality and production systems reflect its international standing as a leading supplier. Fruehauf’s guarantee and ongoing support on every trailer shows how much confidence the company has in its people and their work.

From the initial contact, the customer, sales consultant, design engineers and production staff work together closely to ensure the finished product meets the customer’s requirements and is at a standard that exceeds customer expectations.

Fruehauf has more than 50 years of involvement in designing and manufacturing quality trailers. A member of the Fruehauf International Network, the company continues to introduce to New Zealand many new, innovative designs and technologies in trailer building which reduce tare weight and increase payload opportunities.

History The Domett family started trailer manufacturing in Feilding during the 1940s. In 1969, a licensing agreement with Fruehauf Trailer Corporation of the United States was signed, resulting in the manufacture of the first Domett Fruehauf trailers for New Zealand roads.

This licensing agreement allowed the company exclusive international access to the latest trailer design and manufacturing ideas from Fruehauf plants around the world. In 1986, the company name changed to Domett Fruehauf Trailers Limited. The name change to Fruehauf Pacific Limited was made in 1991.

In 1994, the founding Domett family sold its shares in the business to the present owners of the business. At this time the company launched its new era by consolidating the

old brands and since 1995 has produced only Fruehauf branded trailers.

Trailer manufacture ceased at the Rotorua site in 1997, consolidating the company’s traditional base at Feilding.

New directions In August 2009, the company was fully purchased by Phil Watchorn and Jeff Mear and rebranded as Fruehauf NZ Limited. The pair revitalised the company utilising their wealth of knowledge of the industry. Phil and Jeff are both highly experienced and well known individuals within the New Zealand heavy transport industry.

Phil has over 35 years of experience in the heavy transport industry, filling most roles from driver in a small transport firm through to senior management roles in large multinational transport corporations.

He is the son of industry legend Bert Watchorn but began his career driving live stock units in the Bay of Plenty for one of his father’s opposition company’s, Central Bay Transport.

After 18 months, Phil was back in the family fold joining Te Puke Transport which was part of his father Bert’s business, Watchorn Transport.

Jeff worked as the sales and marketing manager for Roadmaster Trailers for 17 years and understands trailer and customer requirements better than most.

While Phil was employed with Orix New Zealand Ltd as national fleet manager, he and Jeff began working closely together designing new trucks and trailers for the Orix national rental and lease fleet.

Both Phil and Jeff are active members of the National Road Carriers Association and have a wealth of knowledge and understanding of the new high productivity units which were introduced to New Zealand roads in March 2010.

The future Both Phil and Jeff are confident about the future of Fruehauf NZ and are both hands on, passionate and committed to the quality of the Fruehauf product.

They fully understand the competitive nature and at times harsh environment their customers work in, and are committed to providing those customers with the highest quality product and superb finishing – with longevity a key word in all Fruehauf does.

Fruehauf is committed to ensuring its customers get the best productivity from the fleet they operate.

In April 2012, Fruehauf officially opened an extension to its overall services with the opening of its service and repair workshop facility at Wiri in Auckland. This enabled it to service its customers’ truck bodies and trailers in a timely fashion. The new facility will reduce costly downtime for loyal Fruehauf customers as well as other operators.

PPG INDUSTRIES NZ LTD PROUD TO SUPPORT FRUEHAUFNZ LTD www.ppg.com It is our vision to continue being the world’s leading coatings and specialty products and services company, serving customers in construction, consumer products, industrial and transportation markets and aftermarkets.

PPG INDUSTRIES Ph. 0800 320 320 Fax. 09 259 1435

MANUFACTURERS OF FINE TRAILERS - SERVICE & REPAIR SPECIALISTS Fruehauf’s design, quality and production systems reflect its international standing as a leading supplier.

Fruehauf’s guarantee and ongoing support on every trailer shows how much confidence the Company has in it’s people and their work. Contact PHONE NUMBER +64 6 323 4299 10 Mahinui Street, Feilding www.fruehauf.co.nz

82 | December 2012/January 2013 www.centraltoday.co.nz

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Transport & Motoring | Fruehauf NZ

Technology

Options:

Fruehauf’s design engineers use computer aided technology (CAD) to design and accurately reproduce trailer plans.

• Drawbar height and length

Committed to ongoing research and development, Fruehauf’s engineers are constantly initiating technological advances in design and equipment for further ways to increase the innovation, quality and strength of Fruehauf’s products. This commitment ensures the lowest possible tare weight is achieved.

The people

• Axles - disc or drum brakes • Painted in fleet colours

Curtainside trailers Body details: • 9.1m internal dimension • Steel floor - Multi position mezzanine floor brackets • Stainless steel toolbox • Structurflex dry freight curtains • Stainless steel 1/2 guards

Other services

Fruehauf NZ limited has a network of sales consultants throughout New Zealand.

• Single spare tyre carrier (spare not included)

Parts

Close contact with its customer base enables Fruehauf NZ Limited to meet the demands of the changing transport industry, while engineering trailers that exceed customers’ expectations.

• Modular air suspension

Staff at Fruehauf NZ Limited understand that trailer downtime costs their customers' money. The workshop offers a full service, repair and maintenance facility which fully supports all trailers and truck bodies manufactured at Fruehauf NZ Limited.

Fruehauf NZ limited is privileged to have many long serving employees who have more than 20 years, experience manufacturing Fruehauf trailers. With commitment to quality and customer service, its dedicated team ensures only the best trailers carry the Fruehauf brand.

• Alcoa aluminium wheels - Bridgestone R294 265/70Rx19.5 tyres • Lighting: • Led lights, 5 side lights, including top rail lights • Top lights on rear wall, reverse light Options: • Axles - disc or drum brakes • Paint and curtain colour • Customised trailers

Fruehauf’s product range includes totally customised trailers and truck bodies as well as models built to Fruehauf’s standard specifications. With more than 35 trailer and truck body models available, Fruehauf NZ Limited has the expertise and experience to meet every detail of a customer’s requirements.

General platform and livestock range A truly versatile range of full, semi-trailers, B-trains and truck bodies specifically designed to meet the demands of general freight and livestock carriers. The super strong chassis allow maximum payloads to be carried.

• 19.5” Bridgestone R294 tyres

The full trailer features a 14 tonne ball race adding greater stability and allowing heavier loads to be carried. By fitting the effluent system and a stock crate, these trailers can quickly be turned from a general carrier to a livestock transporter giving the operator year round opportunities to maximise their payloads.

• Double row ball race turntable

Container range

Body details: • 8.8m and 9.1m deck length • Air suspension with gauges • 19.5” Alcoa aluminium wheels

• Stainless steel 1/2 guards • LED rear lights • 4 side lights and reverse light • Double spare tyre carrier

A wide selection of quality used trailers built and serviced by Fruehauf NZ Limited

• Drawbar height and length

The product range

Livestock trailers

Used trailers

Offering full, semi-trailers and B-trains specifically designed with durability and strength to carry ISO containers and general freight. The trailers feature super-strength chassis for carrying general freight and/or a container secured by twistlocks.

Hi-cube container platform semi-trailer: specially designed with a stepped goose neck and removable steel upper deck to carry 9’6’ ISO containers on a 1300mm height fifth wheel. The removable upper deck can be securely stored under the super strength chassis during transit. This trailer also features twistlocks for the carrying of either one 20’ heavy or two 20’ light containers.

Container skeletal semi-trailer: the container carrying specialist.

This trailer ranges in height to suit 1100mm to 1300mm fifth wheels, has been designed to meet the growing demand for a super strong, low tare weight, high-quality trailer specifically for carrying ISO containers.

Offering a super strength chassis featuring high tensile steel flanges, this semi-trailer has the strength and durability to carry 20’ light, 20’ heavy and 40’ high cube (9’6’) ISO containers. All of these features give the customer the opportunity to maximise their payload.

Techweld your local Tradezone store for everyone’s Engineering & Welding supplies

711 Tremaine Ave • Palmerston North

Phone 06 357 8888 Fax 06 357 2161

Thanks Jeff & Phil for the support, Cheers Rick

www.techweld.co.nz

MANUFACTURERS OF FINE TRAILERS - SERVICE & REPAIR SPECIALISTS Fruehauf’s design, quality and production systems reflect its international standing as a leading supplier.

Fruehauf’s guarantee and ongoing support on every trailer shows how much confidence the Company has in it’s people and their work. Contact PHONE NUMBER +64 6 323 4299 10 Mahinui Street, Feilding www.fruehauf.co.nz

www.centraltoday.co.nz December 2012/January 2013 | 83

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Transport & Motoring | Fruehauf NZ

Curtainside range A range of full, semi-tailers, B-trains and truck bodies for the cartage of general freight which needs added protection from the elements by using a waterproof curtainside body.

The high quality curtains are made to the customer’s specifications and when fitted, allow loading and unloading from either side of the trailer. The trailers feature a super strength chassis, and timber decks with rope rails to adequately secure loads.

Bathtub and tipper range The bathtub: alloy and steel full, semi-trailer, B-train and truck bodies was introduced to New Zealand over 25 years ago by Fruehauf Trailers. Known for their strength, high quality and smooth internal sides, bathtub trailers feature a light super strong chassis for bulky heavier loads and offer greater stability when loading or unloading.

The rounded corners allow for an easier clean out of a load. The trailers in this range have a long life span due to their robust construction and great durability.

Tipping trailers: either full or split, feature a ply or alloy headboard, side panels and tail door with release mechanism and fitted grain hatch on a platform deck.

While the panels cover the length of the deck on the full tipping trailer, an area of the deck is left exposed on the split tipper to allow the carrying of general freight.

Heavy transporter The heavy transporter semi-trailer offers a 25 tonne concentrated load capacity, low tare weight and rear deck height of only 990mm, this semi-trailer is specifically suited for the transportation of heavy equipment.

The super strong stepped chassis, timber and steel deck, and loading ramps make light work of loading and unloading heavy vehicles and machinery.

Specialist trailers Fruehauf Trailers also offers a design and custom-building service tailored to customer’s individual requirements.

The People

Sales team

Management team

Jeff Mear National sales director Mobile: 027 442 8042 Email: jeff.mear@fruehauf.co.nz

Phil Watchorn Managing director Mobile: 027 245 1080 Email: phil.watchorn@fruehauf.co.nz Dan Begley Manufacturing and service manager DDI: 06 323 0092 Mobile: 021 442842 Email: dan.begley@fruehauf.co.nz Rob Williams Branch manager, Feilding DDI: 06 323 0087 Mobile: 027 487 2667 Email: rob.williams@fruehauf.co.nz Soren Ingram Senior design engineer DDI: 06 323 0083 Mobile: 027 594 1252 Email: soren.ingram@fruehauf.co.nz

Shane Ward Sales account manager, upper North Island Mobile: 027 442 8041 Email:shane.ward@fruehauf.co.nz Tony Hodge Account manager, lower North Island Mobile: 027 442 8741 Email: tony.hodge@fruehauf.co.nz Peter Soper South Island Mobile: 0274 320 185 Email: peter@mainlandtrucks.co.nz

Service and repairs – Feilding Feilding workshop Feilding 10 Mahinui Street, Feilding Dan Begley Manufacturing and service manager DDI: 06 323 0092 Mobile: 021 442842 Email: dan.begley@fruehauf.co.nz Graham Ward Repairs and project manager Mobile: 027 7716630 DDI: 06 323 0090 Email: graham.ward@fruehauf.co.nz

Service and repairs – Auckland Auckland workshop: 257 Roscommon Rd, Manukau, Auckland Paul Cranston Auckland service and repair manager Mobile: 021 442 831 Email: paul.cranston@fruehauf.co.nz — Advertising Feature

from concept to reality

is proud to support

Fruehauf

in manufacturing the key sheetmetal components for all truck trailers Metalform (Dannevirke) Ltd, Easton Street, Dannevirke Ph: 06 374 7043 Fax: 06 374 9316 Web: www.metalform.co.nz 84 | December 2012/January 2013 www.centraltoday.co.nz

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Property & Construction | JSR Refrigeration & Air Conditioning

Clearing the air At the start of the millennium, inside a garage in the backyard, one-man-band began pottering away, cultivating his way to business success. The hard yards paid off and today, the business has grown into its new commercial premise, manned by a team of nine staff, who provide refrigeration and air-conditioning to the wider region.

It’s a family-owned, New Zealand grown company which provides services to the wider Auckland, Hamilton, Waikato and Coromandel region in a one-stop user friendly service.

From design to installation, right through to the ongoing maintenance, JSR refrigeration and conditioning promises it all.

Jay Randhawa, the man behind the Hamilton-based company, says during the years he has worked to grow his company and establish it as being one that has a reputation for professionalism, honesty and integrity. “Our motto is quality work done with passion and integrity.”

Knowledge base Jay says the company’s expertise lies in the area of both commercial and residential refrigeration and air conditioning. Whatever your needs, from the small walk-in coolers to freezers in the large warehouses, JSR has a solution, thanks to its team of experienced and well-trained staff.

How they do it is simple. JSR will come to your home or business in order to provide an in-depth evaluation of your current space, your operational and maintenance requirements.

It enhances exterior aesthetics by reducing the number of outdoor units necessary, while providing you with an easy and economical way of adding indoor units at any time.

“Our analysis and feedback can help you make strategic management decisions, avoid unexpected equipment downtime and ensure your system is always operating as efficiently as possible. All of this helps you achieve bottom-line savings.”

People can choose from a wide range of stylish indoor units. JSR offers 22 different models, from a wall-mounted heat pump, to the compact floor pump, ceiling concealed, ceiling cassette or ceiling suspended – what ever your heat, aesthetic or special needs JSR can adapt to suit.

An added bonus is this design service is free, ensuring you receive a no obligation analysis of what your exact needs are.

As proof of its knowledge, JSR Refrigeration and air conditioning is IQP certified, a member of the Climate control companies association (CCCA) and the institute of refrigeration, heating and air conditioning engineers of New Zealand (IRHACE). Being members of the groups ensures JSR places a priority on professionalism and performing in line with the standards of its trade.

As the long-awaited summer months return later in the year, these units can be converted to air cooling.

Also on offer…

• A hire service for fridges, freezers, chillers and cool rooms • 2nd hand refrigeration units – buy sell and trades. We also offer a wide range of fully reconditioned second hand refrigeration and chiller units New Zealand wide. Our units have a warranty and can help you reduce refrigeration costs • Design and installation of commercial refrigeration

Cool running

• Design and installation of air conditioning units

JSR also offers a range of condensing units, to cover a range of refrigerating units, from home personal use to large scale commercial use in restaurants, supermarkets and warehouses.

• Design and installation of industrial refrigeration and air conditioning systems • Twenty four hour callout service for customers

JSR also has associations with Coca Cola, Impact Refrigeration, Zephyr Pure Air Ventilation, Fonterra Dairy farms, Tatua Dairy Farms, Open Cheese Country Farms, wineries and all the major brands for refrigeration and Air conditioning.

• Maintenance and service contracts to suit the customer’s needs

Air pumping

• Designing and building cool rooms, freezer rooms and processing rooms

• On-farm refrigeration • Central ducted air conditioning, heat pumps and inverter units for new and established homes

As winter has us in its grips and huddling in front of a log burner all day is simply not an option – look no further than one of JSR’s range of heat pumps.

• Ice cream machines • Truck chiller units • Chiller trailer hire

For those in need of space, its small inverter-multi split system promises effective heating while conserving space.

“Multiple indoor units can be connected to a single outdoor unit, allowing a model which is best suited to each and every room in your home.”

• All types of second-hand refrigeration equipment • Air Conditioning Specialists and Engineers

Your one stop repair shop for all your electrical & mechanical repairs Batteries | Air Conditioning |Starters & Alternators Lights | Wiring & Wipers | Car Alarms & Stereos Car Phones | Electric Windows & Central Locking Fuel Injection & Computers | Parts & Accessories All Mechanical Repairs | Engine & Gearbox Brake & Clutch | Service & Lubes | Steering Suspension | Cambelts | WOF

Auto Electrical Phone: 847 5242 Mechanical Phone: 958 0810

JSR Refrigeration and air conditioning P 0800 JSR RAC (0800 577 722) W sales@jsr.co.nz www.jsr.co.nz — Advertising Feature

Des Chia & Associates Limited are proud to provide accounting and taxation services to JSR Refrigeration & Air Conditioning and Zephyr Pure Air Ventilation

P. 07 846 0392 F. 07 846 2538 52 King Street

24 hour Auto Electrical Problems phone: 021 275 8885 email: info@pandbautoelec.co.nz www.pandbautoelec.co.nz

PO Box 31 Hamilton

www.dca.co.nz

www.centraltoday.co.nz December 2012/January 2013 | 85

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Property & Construction | Waiotahi Contractors

A civil undertaking

The eastern Bay of Plenty business’ key activities include road construction, agricultural contracting, civil works, subdivisions, maintenance, metal and pumice supplies and specialised cartage services.

Focus on contracting Administration manager Stephen Claydon says while the company offers a broad range of services, rural contracting is still very much a part of its business.

The company’s activities include road construction, agricultural contracting, civil works, subdivisions, maintenance, metal and pumice supplies and specialised cartage services.

<

If you need a larger project done then Waiotahi Contractors Limited has your civil engineering needs covered.

However, the contracting work has changed a lot over the years.

“When Waiotahi Contractors started it did a lot of farm work. Early on there were a lot of farms that needed to be drained of their water tables and that was what the company started doing, with the use of a drag line then moving onto hydraulic excavators,” he says.

Getting your roads ready The company’s metal division makes a variety of roading aggregates including specialised high-polished stone value sealing chip, which is credited with saving lives in emergency braking situations.

“From 1966, hydraulic excavators were just coming out - they were a new development.

Waiotahi got into these early but it still took two years to get a Government import licence. “We make a lot of different types of aggregate that comply with NZTA Roading Three years later the dragline had vanished specifications as well as special products for from farm work.” forestry roading needs. That work has evolved Today the company does roading, civil works, over the years,” Claydon says. drainage of all types, earthworks, geothermal Waiotahi Contractors does a lot of work for structures, sheet piling and retaining walls, gabion baskets and readymix concrete supply district and regional councils, NZTA, forestry from its Opotiki Depot. Its farm work includes processing companies and large energy companies such as Mighty River Power and aggregate supply, drainage, tree topping, Contact Energy. effluent and frost ponds.

<

Road construction and civil works is a big part of Waiotahi Contractors’ work.

Waiotahi Contractors operates a fleet of contracting machinery such as dozers, diggers, loaders, graders, trucks and trailers along with motor scrapers

Most roading jobs are tendered for, with Waiotahi Contractors Ltd usually doing the aggregate supply and roading construction and specialist companies laying the bitumen.

What Waiotahi Contractors can offer you: • Environmental - riverbank protection, specialised waste treatment facilities, erosion control • Agricultural contracting - farm drainage, feed pads, tree pulling, culverts, race rehabilitation, contouring. Supply, placing, compacting, grading of pumice raceways • Readymix concrete - delivered to site.

Operating from Opotiki branch. Use the ‘box, pour and finish’ options • Roading - shape correction, seal widening and extensions, driveways, subdivisions, kerb and channel • Retaining walls gabion construction - gabion basket retaining walls, reno mattress, reinforced earth walls, rock rip rap, soil nails, reinforced earth walls drilled or driven timber walls etc • Siteworks - carparks, house sites, commercial sites, pipework and drainage, subdivisions.

MANUFACTURERS OF FINE TRAILERS - SERVICE & REPAIR SPECIALISTS

Fruehauf’s design, quality and production systems reflect its international standing as a leading supplier. www.fruehauf.co.nz 10 Mahinui Street, Feilding

Waiotahi Contractors operates a large fleet of machinery.

<

Fruehauf’s guarantee and ongoing support on every trailer shows how much confidence the Company has in it’s people and their work. Contact PHONE NUMBER +64 6 323 4299

Industrial and Commercial Maintenance Variable Speed Drives & Soft Starters Pumping & Irrigation Control General Electrical Wiring

Electrical Services.

Proud to support Waitohi Contractors Simon Monti Electrical Technician

5 Fraser Street Whakatane

Phone: +647 3071130 a/hrs Mobile: 027 2368054 E-mail: simplex@xtra.co.nz

FROM THE PADDOCK TO THE ORCHARD!

WE HAVE THE EXPERIENCE AND EQUIPMENT TO COMPLETE YOUR JOB! Waiothai Contractors Limited have a range of excavators with tree grab, rakes and angle buckets to handle all your orchard and farm requirements. ie Tree topping, Tree removal, Effluenet and frost pont construction, Drainage and Cartage.

Whakatane Offie: 07 308 8098 | Opotiki Office: 07 315 6580 Kawerau Office: 07 323 6453

86 | December 2012/January 2013 www.centraltoday.co.nz

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Property & Construction | Waiotahi Contractors New initiatives Waiotahi Contractors is continually developing new services and looking for ways to meet customers’ needs.

One of its newest areas of work is the construction of effluent and frost ponds for orchardists and dairy farms.

Waiotahi recently brought its skills to the construction of a very large dairy standoff barn at Otakiri.

“We’ve been doing the earthworks for a number of years but we’ve just started to get into installing the geothermal membrane linings,” administration manager Stephen Claydon says.

“We can now do the whole job and offer a turnkey solution.”

Waiotahi Contractors has also moved more into structural construction work with sheet piling and retaining walls. <

Waiotahi Contractors is a family owned business in the eastern Bay of Plenty.

Transport services you can rely on

down to having the right gear and having excellent staff with the knowledge and expertise to do the job.”

Waiotahi Contractors provides a full support service to the civil engineering industry.

“We are always looking to upskill our staff, as they play a big part in the success of the company, while also investing in new technology to stay ahead of the eight ball.”

The company’s transport division operates an adaptable trucking fleet from its Whakatane, Opotiki and Kawerau depots, servicing not just Waiotahi’s own needs, but a wide range of clients throughout the upper North Island.

“While trucking revolves around the contracting side of the business, we do a lot of external work and cartage of kiwifruit, maize silage and fertiliser, ”administration manager Stephen says Claydon.

In 1987 a subsidiary transport company was formed: Waiotahi Transport Limited operates as a specialised bulk liquids/dry goods cartage operation out of Kawerau and Tauranga.

Reputation for excellence Waiotahi Contractors has earned its name as a quality contractor.

“We’ve got a good reputation around here,” says Claydon.

“We’re known for our work quality. We offer competitive pricing and a quality finish. It’s kept us in business all these years. It comes

Some of Waiotahi Contractors’ successful projects include doing the earthworks and major pipework for the Mighty River Power Geothermal Power Station at Kawerau, the new carpark and helipad at Whakatane Hospital, and numerous state-highway roading contracts.

Company structure The company was formed in 1957 as an agricultural contracting company and has grown steadily since then to incorporate a wide range of civil engineering services.

Waiotahi Contractors is owned by Richard Claydon and Robbie Petersen, Waiotahi Dragline Co Ltd was formed by Richard’s uncles and still remains within the family.

Four of Richard’s brothers are involved; Henry is a company director; Stephen is administration manager; Mike is a drainlayer and Andrew works as an operator, while Robbie’s son Spike Petersen runs the multiskilled Opotiki Depot.

“We’ve got a new Movax sheet piling machine from Finland, which fits onto an excavator. It’s quite an efficient machine and we’ve successfully completed a number of projects with it recently. We have a dedicated crew who move around with the machine,” says Claydon.

“The company is always looking for new ways to expand and grow while maintaining and looking after our existing clients. It’s about making sure we do a quality job and making sure the company is providing a good service. We want to make sure that as we walk out the gate that we’ll be invited back in.”

Waiotahi Contractors Ltd PO Box 382 Valley Rd Whakatane T (07) 308 8098 E waiotahi@xtra.co.nz www.waiotahi.co.nz

Waiotahi’s transport capabilities include: • Bulk liquid cartage • Bulk maize cartage • Kiwifruit cartage • Bulk and bagged fertiliser, lime and compost • Aggregates, sealing chip and race pumice • Timber and posts.

Waitahi Contractors can supply the following: • Basecourse and sandfill • Chip fines and sealing chip including high Polished Value chip • Crusher dust • Rotten rock • Washed aggregates and drainage metal • Screened river run and quarry run • Concrete builders’ mix • Sand and silt • Pumice and topsoil.

Cars • Boats • Trucks • Furniture

See us first!

80 Wellington Street Opotiki T (07) 315 6580

Proud to support Waiotahi Contractors Ltd

9 Paroa St Kawerau T (07) 323 6453

Phone: 07 308 8317 | Fax: 07 308 8319 — Advertising Feature

Email: haddockspray@xtra.co.nz

INNOVATION | PEOPLE | PERFORMANCE

THE STABILIZING & PAVEMENT CONSTRUCTION SPECIALISTS

HEAD OFFICE: 79 Foundary Road, Silverdale; PO Box 225, Silverdale 0944 P: 09 426 3419 F: 09 427 4709 E: info@hiways.co.nz | www.hiways.co.nz

www.centraltoday.co.nz December 2012/January 2013 | 87

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Property & Construction | Emms Homes

Property & Construction | Al-Wood Joinery

Building dreams

Final touches

Customer satisfaction, commitment, quality and good value for money are all the virtues you will expect to find with Emms Homes.

Emms Homes offers more than just a roof over your head; it offers signature designs from cosy cottages to homes of distinction, and it all comes with a 10 year Master Builders guarantee.

The family-owned company in Gisborne has been in business for more than 40 years and builds superior quality homes in the East Coast region.

As a result of all its commitment and hard work the company has proudly collected a mountain of awards including the gold, silver and bronze awards in the Master Builders House of the Year competition.

The skilled hands of Al-Wood Joinery can manufacture and repair wooden windows and doors in its functional woodworking shop; offering quality wooden joinery tailored to make a lasting impression.

The highly skilled team take pride in its workmanship to install quality and functional products in both residential and commercial projects, offering technical knowledge and advice on the best solutions suited to your needs.

Emms Homes has a clear understanding and focus on the importance of meeting clients’ needs when it comes to building a unique property which suits individual tastes, desires, personality and lifestyle.

Emms Homes take pride in its quality of workmanship and is registered with the Master Build Services so clients are confident their project is in the hands of qualified builders.

The team offer its expertise and knowledge to advise the right building solutions including professional colour consultancy and sustainable solutions such as solar heating, insulation, lighting and using sustainable materials.

In addition to Emms Homes, the company also specialises in building low maintenance, strong and durable custom built garages and sleep-outs. To guarantee safe and strong structures, Emms uses quality materials from bracing elements, robust framing, sturdy claddings to gang nail roof trusses to provide maximum strength.

PROUDLY ASSOCIATED WITH THE EMMS BUILDING CENTRE

All components are cut and made in the workshop adding a touch of quality craftsmanship; and every garage built includes a five year warranty.

“Everyday we plant a tree, see yours on Kaiti Hill”

Throughout the building process you will be kept well-informed as you witness your visionary masterpiece come to together, allowing a smooth journey from exciting designs to celebrations as you receive the key to your stylish new home.

www.flooringxtra.co.nz

PH. 06 867 2184

283 GLADTONE ROAD

Located in Pahiatua, Al-Wood Joinery has more than 20 years experience in the trade and is also part of the Nebulite Group – the leading company of window and doors solutions.

Al-Wood Joinery has worked on community projects, including development on the Pahiatua Stadium – which proved to be a challenging venture for the business.

When the project began in 2010, 80 percent of the funding had been reached, until the funding dried up when attention was diverted to Christchurch after the earthquake in February 2011.

But with determination, effective teamwork and the help of the people in the community, the company was able to adjust the budget and work around obstacles. The new pavilion was successfully completed in 2011 and secured a sporting facility accessible by the whole community.

“In any community project it is vital that we communicate and consult with all parties.

We pride ourselves on being available at any time to discuss options to ensure that when specifications change, we alter our recommendations and products to meet these changing needs.”

The team knows how to work together through the simplest of projects to the most complex. Quality work, excellent service and good work ethics remain the key factors in Al-Wood Joinery to reach successful business as it stands today.

Al-Wood Joinery cover the Tararua, Northern Wairarapa, and Eastern Manawatu areas for all joinery jobs no matter how big or small; whether it’s a new house, conservatory, roof, balustrades, doors, insect screens or repair/ replace old windows, Al-Wood Joinery can do it all.

The business has been recognised for its innovation and commitment for the second consecutive year, winning the Special Award at the WANZ (Window Association of NZ) Awards held in May 2012.

For a beautiful home or property which requires a professional final touch to blend style, character and innate beauty in to one distinguished building can all be done in the hands of Al-Wood Joinery.

“This is another community project we are proud to have been involved in. It has reinforced our belief that community and people are so important,” says General manager Katie Harris.

Al-Wood Joinery Ltd 7 Arthur St Pahiatua T (06) 376 8692 E alwoodjoinery@xtra.co.nz

Emms Homes 385 Palmerston Road Gisborne T (06) 867 4809 E emmsbuildingcentre@xtra.co.nz

— Advertising Feature

— Advertising Feature

49 Cadman Road, Dannevirke, Tararua, Manawatu-Wanganu

Congratulations to AL-Wood Joinery on receiving the WANZ ‘Good Sorts’ award.

Phone: (06) 374 4262 Fax: (06) 374 9327 Mobile: (027) 448 8637

88 | December 2012/January 2013 www.centraltoday.co.nz

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RR

What makes up Canidae dog food?

Let’s start with the ingredients. On the back of your pet food (or any food) the ingredients listed are in order of weight ie; there is more of the first ingredient than the second and so on. This normally means that the first 5 ingredients usually make up the majority of the final product. These are the most important.

What’s not in Canidae

A chicken by-product is normally everything but the chicken.

Which isn’t a bad thing, but this makes up a large part of their protein. And protein is the most important ingredient. So you really want top quality meat as your protein.

Long-term daily administration may result in a compromised immune system, muscle wasting, and destruction of the friendly bacteria living in the intestines that aid the digestion of food and assimilation of nutrients.

Some other companies will try and make up their protein with vegetable protein. Again, while this isn’t bad for them, most of the vegetable protein passes straight through them as dogs aren’t able to digest it.

Colouring agents provide a “rich and meaty” look to modify the appearance of highly processed foods and make them appealing to pet owners.

It’s imperative to check you current pet food to see if any of the above are included. However sometimes it’s very hard to identify as they can often disguise them.

What’s in Canidae

At last, one of the best pet foods in the world is available in New Zealand. And best of all we deliver anywhere free.

Canidae includes 4 human grade meats. Other “leading” brands might include one meat (not human grade) and if you’re “lucky” a by-product.

To give you an extreme example that all proteins are not equal, but will both show on the Guaranteed Analysis; fingernails are 100% protein, but they don’t really help our diet.

• NO Artificial Colours and Dyes

that’s because they do extensive research as this is their business. We will become a household name, it will take a lot of time and a lot of energy, but we are all dedicated pet lovers here, so pet health is our passion. If you really want to give your pet the best call us on 0800 101 729. We also offer a money back guarantee. If you aren’t happy with the food or any part of our service we will refund you in full and ask what we can do to make you happy. So far we haven’t refused any request.

• Four Human Grade Meals Chicken, Turkey, Lamb and Fish. Chicken Meal - Defined by Association American Feed Control Officials (AAFCO) as being “ground or otherwise reduced in particle size”, meal serves as a concentrated source of amino acids that is low in ash (minerals), moisture and fat. Chicken meal is far superior to just chicken. It takes up to 7kgs of chicken to make just 1kg of Chicken Meal. This is because all the moisture has been removed first leaving an extremely pure protein.

• NO Antibiotics or steroids

• NO Chemical additives or artificial preservatives Chemical antioxidants, such as ethoxyquin, BHT or BHA, that were designed to extend the shelf life and reduce fat spoilage (rancidity) of pet foods may cause allergic reactions and affect liver and kidney functions.

• NO Wheat, Soy or corn

• Whole Grain Brown Rice Grown without pesticides or synthetic fertilizers, these whole grains supply complex carbohydrates for sustained energy and B vitamins and beneficial fiber to maintain a healthy digestive tract and promote normal stools. The healthful oils in rice bran contain important phytonutrients, including heart-healthy oryzanols.

These may cause allergies in some dogs and cats.

• Flax Seed Meal

Even though two products may say they contain 21% protein, one product could contain top quality protein and may extend the life of your dog, the other brand that uses cheap by-products or vegetable protein could cause protein deficiencies as the dog wasn’t able to digest it.

• NO Artificial Flavours

Protein deficiencies result in slow growth, deformed boned, chronic ear and skin infections, epilepsy, cancer, spinning or tail chasing, aggression, timidity, excessive shedding crooked whiskers, gastrointestinal upsets, poor appetite and an impaired ability to heal from wounds. Excess protein can cause obesity and brittle bones.

• NO Poultry by-products

A rich source of linoleic and omega-3 fatty acids as well as essential amino acids. Flax is a good source of magnesium, phosphorous and copper, and a very good source of dietary fiber, thiamin and manganese. It also contains vitamins including B group and E. Flax is a recommended source for lignans, an important phytonutrient with powerful antioxidant properties.

Your choice is either believe the marketing hype of the big multi national corporations, or believe the independent research. Many of Canidaes best clients in NZ are breeders,

Call now for a free sample

Flavour enhancers are produced by the enzymatic liquefaction or hydrolysis of animal tissue. Those made with phosphoric acid are appealing to cats because they “tingle” on the tongue.

Ground, rendered, cleaned slaughtered poultry carcass parts such as necks, feet, lymph nodes, undeveloped eggs and intestines (and a small amount of feathers). The quality is inconsistent between batches. Note: By product meals are often derived from 4-D meat sources - defined as food animals that have been rejected for human consumption because they were presented to the meat packing plant as “Dead, Dying, Disabled or Diseased”.

NZ’s Best and most cost effective petfood

Why should you buy Canidae?

Why are these petfoods questionable?*

It’s been said that the potential life span of some dogs could be as great as 27 years. However more dogs than ever before are dying from cancer. This is either due to environmental issues or their diet. Unfortunately environmental issues are largely out of our control, but what we can control is their diet.

Beneful

Did you know that most large multinational corporations that supply much of the pet food in New Zealand spend more on advertising than on their ingredients.

Use of chicken by-product meal, fish meal, dried egg product and fish oil.

Do you know that the best diet you can give your dog is a home cooked diet? We can have dozens of home cooked diets available on our website, free of charge, or if you prefer we can post these to you free of charge. However we also realise most people don’t have the time to do this all the time.

Where we can help is we have one of the best pet foods available in the world, now it’s available in NZ. Instead of taking my word for it, you need to understand why Candiae is so good, and potentially why your current pet food may be harming your dog.

Unfortunately this topic is more complex than it appears.

You’re probably thinking, “Surely if my vet sells me my current pet food or it’s available in supermarkets, it must be ok”. The real answer is no! I’ve managed to condense years of research and knowledge into 4 pages. If you want more info I have included some independent publications and websites where you can find more information. I recommend you do this, because why should you believe me more than the flashy ads on TV or your Vet, who (in most cases) gets paid from these companies?

Read on to learn more.

CNT #70 Pages 49-92 copy.indd 89

• Naturally Preserved Herbal Formulation • Omega 6 & 3 Fatty acids • Essential Vitamins and Amino Acid Chelated Minerals • Guaranteed Viable Micro-Organisms

Corn as 1st ingredient, use of chicken by-product meal and animal digest.

Eukanuba

Iams Use of chicken by-product meal, fish meal, dried egg product and fish oil.

Pedigree Use of corn as 1st ingredient, chicken by-product meal, meat meal, meat & bone meal, animal fat, BHA/BHT and natural poultry flavour.

Pro Plan Use of poultry by-product meal, animal fat, fish meal, animal digest and dried egg product.

Purina Dog Chow Use of corn as 1st ingredient, poultry by-product meal, animal fat, animal digest and artificial flavour/colour.

Frank and Stein Collins

If you’d like to learn more, or to order, call free 0800 101 729 or visit our website www.canidae.co.nz

Royal Canin Use of dried egg powder and non-specific fish oil.

Science Diet

Is it really more expensive?

Use of chicken by-product meal, animal fat and dried egg product.

Amount to feed a 13.6kg dog:

Solid Gold

Canidae

1 & 1/4 cups per day

Use of non-specific ocean fish, beef meal & recent “dry dog formula changes” which are cost based (see website “News and Announcements”). Some changes are made positive however.

Beneful

2 & 1/8 cups per day

Science Diet

2 cups per day

Iams

1 & 3/4 cups per day

Purina One

1 & 3/4 cups per day

Purina Pro Plan

1 & 3/4 cups per day

Eukanuba

1 & 1/2 cups per day

Nutro Natural Choice

1 & 1/2 cups per day

Nature’s Recipe Use of Menadione.

0800 101 729 • www.canidae.co.nz *According to the World Dog Journal. The confidential Dog report.

You need to feed 20% - 70% more of these other brands.

9/11/12 2:07 PM

Export | rmlEngineering

Rml Engineering’s multidisciplinary capabilities include:

Hawk robot offers huge advantages

• Business case studies • Project engineering and management • Risk assessments and safety audits

Rml Engineering’s new hawk robot is set to revolutionise New Zealand’s packaging and materialshandling industries.

While there were existing robots on the market, they were not ideal for the simple task required - making the rml hawk is the ideal solution.

• New process equipment • Specialised plant and equipment design

requirements. The software also makes the robot easy to integrate into other machines, with only one controller needed.

“The flexibility of the rml hawk robot is the big thing,” Ben says. “We’re able to design this to meet a specific need and then if required, you can change your profile and where you’re picking and placing from easily.”

• Electrical automation and process control • Plant relocations

Ideal for Kiwi machinery manufacturers

A history of automation innovation

Rml Engineering is currently marketing the hawk robot as part of its own machines and has already sold five robots to customers in New Zealand and Australia.

Rml Engineering has more than 30 years experience in designing and building production line automation.

The rml hawk has greater load carrying ability than other robots. It is capable of achieving 46 cycles per minute of a 90/400/90mm path with a 10kg load, and 31 cycles per minute with a 35kg load. Multiple robots mean any speed requirements can be met.

“The first one went out at the start of the year. There are modifications that have been made and we’re now looking at using them wherever we can in our own machines. The hawk robot is available to other machine manufacturers. Our software package means they can be easily integrated into any machine.”

Rml has developed optimisation software to find these ideal dimensions for a given pick-and-place application, allowing the company to tailor the hawk to customers’

> A wrap-around case packer feature rml Engineering’s new hawk robot.

• Installation and commissioning • Service and support.

The rml hawk robot packing bottles

>

“We have now got the ability to create the optimal hawk robot for a given application, whether it’s picking up toothpicks or big blocks of cheese,” Ben says. “A robot appeals to manufacturers because they can be easily modified to handle a change in product, so it offers more flexibility.”

The configuration of the robot arms allow for high speed and accurate movements while maintaining a small footprint - ideal for packaging applications.

The design allows for easy scaling of the robot’s dimensions.

• Documentation and training

The rml hawk is a simple two-axis robot developed by rml Engineering for use within automated product handling lines.

>

The rml hawk is a simple two-axis robot for use within automated product handling lines. Rml automation engineer Ben Haughey says there was a need within the packaging industry for a flexible tool that could pick and place product.

• New erecting, packing or materials handling equipment

The company is based in Te Rapa, Hamilton, with an Australian division operating in Victoria. It provides solutions for cartoning, case erecting, case packing, materials handling, palletising, components, robotics and specialty solutions, with a focus on the food industry.

Rml employs a team of talented engineers who design, build and streamline production lines throughout the world. Its design capabilities include plant layouts, machine and component design, drafting services, animations and redesign for manufacture cost reduction.

Rml’s products are created under its machinery division, with a large manufacturing facility in Te Rapa dedicated to building production automation solutions for clients around the world. Planned preventative and corrective maintenance is provided to minimise failures and unexpected downtime of equipment.

rml Engineering Limited 66 Norris Avenue Te Rapa Hamilton T (07) 849 3215 E sales@rmlengineering.com www.rmlengineering.com — Advertising Feature

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