Issue 80, 2018
50 YEARS
OF FIELDAYS CEO Peter Nation reflects on a half century of Fieldays
Where technology is taking us Three tech trends emerging in 2018
THREE TIPS TO COMBAT THE WINTER BLUES
GEARING UP FOR NEW SALES
TRUSTING YOUR DATA Why measuring what you do makes such a difference
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10
traits all good leaders have
CRUCIAL MONEY MISTAKES TO AVOID
IS REFUSING TO HIRE A SMOKER DISCRIMINATORY? News | Initiatives | Interviews | Personalities | Success | Profiles | Finance | Property | Sustainability | Export | Transport | Retail | Solutions | ISSN 1174-9520
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Contents MAGAZINES TODAY OVERVIEW Academy Group has grown to be one of New Zealand’s largest privately owned publishing houses, with carefully targeted publications offering in-depth analysis of current issues, exciting profiles, interesting people, and details of the latest projects and products making news.
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MAGAZINES TODAY MANAGEMENT Gary Collins Kylie Palermo Clive Greenwood Warren Wilks Jonathon Taylor Jarred Shakespeare
MANAGING DIRECTOR
AUCKLAND SALES MANAGER EDITOR ART DIRECTOR
ADMINISTRATION Louise Keates Angela Barltrop Laura McLoed Lyn Wright
Viewpoints
Management
In business
Pages 6-8
Pages 10-18
Pages 19-26
6: Gearing up for new sales Kevin Vincent outlines how to add value to sales 6: Meeting your obligations as an employer John Shingleton on how to ensure you, as an employer, make the grade 6: Money laundering changes on the way Iain Dunstan outlines the changes you need to make ahead of new legislation coming into force 7: Getting on the front foot Craig Hudson on how to set yourself up for the new financial year
Melissa Smith Jo Pritchard Michelle Amos
SALES & ADVERTISING Keith Laidlaw Grant Williams Chris Graves
Melissa Sinclair Alan Ashworth John Fraser
Lydia Truesdale
Natalia Rietveld
NEWSROOM
10: Smart money
7: Money for Nothing Debra Buckley on the value of contributing, being valued and connected 8: Trusting your data Martz Witty on why measuring what you do makes such a difference 8: Seeing the light Jane Cowan-Harris discusses the importance of how you use light, both in and outside the workplace 8: Events diary Find out what’s on near you
Seven crucial money mistakes to avoid
11: Why exporting matters
The economic benefits of opening offshore markets
12: Employee engagement strategies
Three quick tips to combat the winter blues
12: Ten traits all good leaders have
Characteristics notable leaders of the past and present all share
13: Where technology is taking us
7: Biting off more than you can chew Michele Hider talks about the best time to launch a marketing campaign
GENERAL MANAGER OF OPERATIONS NATIONAL SALES & DEVELOPMENT
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Three tech trends emerging in 2018
14: Cases that broke the bank
Real life scenarios that ended with companies facing hefty fines
15: Is refusing to hire a smoker discriminatory?
Although refusing to hire a smoker may not be considered fair or reasonable, it is not unlawful
19: Focus Atawhai Industries from New Plymouth has spent three decades creating employment opportunities and access to the community for people with disabilities 20: Goods & Services The national body of bookkeepers in New Zealand has joined a global organisation with greater resources and support services for members, and how Waikato Security Doors can make any entrance as safe as houses 22: Property & Construction New Zealand Timber Industry Federation talks about the multi-faceted wonders of wood, how Taupo based Scottbuilt Construction delivers brilliant builds, earthworks and earth moving specialists Brough Earthworks, and why sustainable building solutions make sense 26: Environment How Water New Zealand is promoting and enabling the sustainable management of our most precious resource
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16: 50 years of Fieldays
CEO Peter Nation reflects on a half century of Fieldays pushing the primary sector envelope
18: Lifestyles
Items to fill your life with style
PRODUCTION Carolynne Brown Sam Stuart
FOR ALL ADVERTISING ENQUIRERS
Sophie McGinn Kate Johnstone
CIRCULATION
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Brand new and packed with quality products, PPS Industries' new premises in Frankton, Hamilton.
PPS Industries adds a new dimension to Hamilton industry PPS Industries Ltd have built new premises in Frankton, Hamilton and are looking forward to not only holding more stock for their ever growing customer base, but offering a new look show room. General manager John Davidson says “that the Evans family and current PPS management have realised that this new building will add another dimension to what is already a very successful business for their staff and customers in Hamilton, and the greater Waikato and BOP.” Last year the Evans Family Trust gave instructions to Aspec Construction to come up with a design to build new premises for PPS Industries in Frankton, Hamilton. Today they have their new building on the corner of Bandon Street and Ellis Street, Frankton, located at 4 Bandon Street. With a fully air conditioned show room, the inside sales staff and customers will enjoy their visit and working conditions, during both winter and summer, says John. PPS has grown to become an industry leader in the supply of abrasives, engineering supplies, chemicals, cutting oils and coolants, and polishing products, plus engineering and chemical consumables for the metal finishing industry. They are also an importer, wholesaler and distributor of abrasive products, polishing buffs, compounds, chemicals, engineering supplies, welding consumables, pumps, power tools and finishing equipment.
of products to be sold, followed by abrasive belts, cutoffs and grinding products. At this time a name change to PPS (from Professional Plating Services) was instigated as the company moved more into more engineering consumables and the abrasives arena. Some 44 years on, PPS represents a large number of prominent NZ engineering distributor companies, such as 3M, Hitachi, Bosch, CRC, Fox and Gunn, Hobeca. PPS also have a number of exclusive sole European, American and Asian agencies; these include brands such as Pferd, VSM, Ruko, Rex-Cut, Houghton, Flexi-Pad, Wendt, and Henkel. PPS is now known as an engineering and industrial supplier for all facets of industry, including machine shops. If PPS don’t stock it, they will get it – and are now a one-stop shop for all types of industrial products.
“It has been said many times by our loyal customers that the service PPS offers on a regular basis is second to none, plus the knowledge, products and competitive pricing that are always available, makes PPS No1.” - General manager John Davidson One of PPS’ strengths is excellent service, with quality products. They consistently supply the following industries: stainless steel fabrication and metal finishing, general engineering and construction, and the marine industry, especially the executive pleasure craft boat builders and related industries.
At the head office facility in Penrose, Auckland, there is a fully equipped and managed laboratory, a chemical and polish manufacturing facility, and a conversion plant for the manufacture of abrasive belts. With their new premises in Christchurch and now a purpose built Hamilton branch, the company is geared to build on the growth that they have experienced over the past 44 years.
PPS Industries can be located at:
• • • • • • • • •
Auckland Hamilton Tauranga Palmerston North Hastings Christchurch Dunedin Nelson Whangarei.
PPS Industries Ltd 86 Hugo Johnston Drive Penrose Auckland (09) 579 1001 PPS Industries Ltd 4 Bandon Street Frankton Hamilton (07) 846 9224 & (07) 846 9246 0800 657 894
With 42 dedicated staff, 15 of which are experienced territory sales professionals, sales@ppsindustries.co.nz supported by inside sales, warehouse and www.ppsindustries.co.nz administration staff, PPS are providing exceptional service. All staff play a vital role in making PPS a great supplier to industry. “PPS now are also currently installing a Initially the company was founded for the purpose of supplying electroplating chemicals complete new accounting package coupled with a new website; this should also take us to the electroplating industry. During the mid one step further into the years ahead,” 1980’s the addition of polishing compounds he says. and polishing buffs were added to the range Professional Plating Services, as PPS was once known, was founded in 1974 by the late Michael Evans. The company is now into the second generation of the Evans family, with son, Robert Evans now managing director.
Management | Viewpoints
Kevin Vincent
John Shingleton
Managing director of Vincent Consulting www.vincentconsulting.co.nz
Owner of Waimak Law and Onlinelawyers www.onlinelawyers.nz
Iain Dunstan IncentiaPay CEO and acting Bartercard CEO for Australia and New Zealand www.bartercard.co.nz
Gearing up for new sales
Meeting your obligations as an employer
Money laundering changes on the way
The new sales year is on us. The targets and budget clocks are reset. We are at the starting blocks and it’s too late to turn back. Expectations are set and we must now perform.
Recently, our clients have been asking us to make sure they are compliant with minimum employment and immigration law standards.
CMS, SLA, NPS, you hear acronyms being regularly used in business but what do they actually mean?
With potential fines up to $100,000 and terms of imprisonment up to seven years, it is important to ensure that your business complies with minimum standards.
Well, here are two which you need to know about – AML and CFT. Your obligations under the Anti-Money Laundering (AML) and Countering Financing of Terrorism (CFT) Act 2009 are changing and you need to know the impact.
I recall the famous quote by Henry Ford, “If you do what you’ve always done, you will get what you have always got”. We can take from this that if the expectations are higher, we must change our patterns of behaviour, change our attitudes, and change our methods to achieve those higher expectations. I suspect this new financial year’s trading will be significantly harder and only the best will be happy with their results. The proposed fuel cost increases are just one factor that will impact on us all.
While you may assume that your Limited Liability Company protects you from claims, there are a number of situations where the Ministry can fine directors (or company officers) personally for breaches of the legislation. Despite this, most of our clients still seem unsure of whether they comply with minimum standards and, if they’re not compliant, how they can comply.
We must look instead at adding significant and tangible value to our clients. We must have mind sets that serve our own companies and those we serve.
Given the increased focus on this by the Ministry, it is important that you seek advice tailored to your business to ensure that you discharge your obligations.
New thinking will be required, as well as new sales skills in listening, consultation, customer service, negotiation, value added selling, and strategy processes.
However, we have made some general suggestions below:
This year it will be more important than ever to arm our teams with and assist them to hone the skill sets to succeed. We must also be effective leaders demonstrating strong, innovative leadership, consistency, honesty, proactivity, support and encouragement, and good ethical behaviour.
1. Ensure that you keep adequate records. The legislation requires records of the hours your staff work, their holidays, their sick leave and their employment agreements. However, you should also keep an ‘employment file’ which includes copies of requests for leave variations to their employment agreement, medical certificates, and copies of ‘proof of eligibility to work’ such as passport or visa.
In respect of your product and service offering, it is timely to reconsider your USP (unique selling proposition). Do you have one? What is it?
2. Ensure that important dates, such as visa expiry and holiday/leave dates, are accurately recorded and updated as circumstances change.
Invest some time to rank yourself against your competition and understand the characteristics that your customers want and value. Identify where you rank well and where you need improvement.
3. Audit your payroll system to ensure that payments for holidays and public holidays are based on the mathematical formulas in the Holidays Act.
Your USP could come from any number of attributes including: price, quality, range of product or services, publications quality, website, ease of ordering, on-time delivery, reliability or most importantly, added value.
4. Review the hours your salaried staff are working to ensure that, once their gross salary is divided by the hours worked, they are being paid at least the minimum wage for each hour worked.
Can you save your client money by reducing their inventory, saving them employment costs, reducing their asset base, perhaps by using your capabilities or saving them time? Time after all is money. This is added value.
5. Review the rest and meal breaks that your staff are taking to ensure that the breaks are ‘reasonable’ and provide your staff with an opportunity to relax during their shift. Alternatively, ensure that adequate compensation is given to staff who do not take breaks.
There are many ways we can create a USP that will set us apart, set us up as the market leader and become suppliers of choice to our clients. I encourage you to reflect on this as you enter the year ahead.
6. Ensure staff that are on work visas are being paid their minimum entitlements and that their role remains the same as when they applied for their visa.
A prosperous year just doesn’t happen on its own. Winning at sales is a choice. We choose to win or lose and once you choose, you become the sales person you have decided to be. Your success depends on enjoying a positive market share, holding and gaining customers through adding value and having a strong USP, increased turnover, higher profits, expansion, and advancement.
7. Review your employment agreements and ensure that they are up-to-date and compliant. Particularly, examine your deduction from wages clauses and whether they are reasonable and compliant. 8. Get expert advice to ensure that you meet the requirements. Finally, if you are investigated you should seek immediate expert legal advice to mitigate any risks.
Changes are coming into effect in July 2018, so it’s imperative businesses get ahead of the game, as it’s estimated, it will more than quadruple the number of businesses in New Zealand required to contend with AML requirements. When the Act was introduced in 2013, it imposed a series of obligations on certain industries including banks, fund managers, financial advisers, debt collectors, safe deposit box vaults and numerous other entities. It was designed to ensure such businesses and financial instructions were able to detect and report potentially criminal origins or purposes of money. In just a couple of months, these legislative requirements are being extended to include the legal, real estate, sports betting, and high value goods industries (jewellery, precious metals, precious stones, watches, motor vehicles, boats, art, or antiques where cash payments of $15,000 or more are taken). With a shift now from just a warning to prosecution, businesses need to ensure their AML processes and structures are in place ahead of the legislation coming into force for their industry in July. In summary, each reporting entity will need to undertake a risk assessment of the potential for the business to be exposed to money laundering and financing of terrorism activities. An effective AML/CFT programme will need to be written, highlighting procedures to detect, deter, manage, and mitigate the possibility of money laundering taking place. A compliance officer will need to be appointed to administer and maintain your AML/CFT programme. This is perhaps one of the most important aspects of the AML/ CFT system, and something that shouldn’t be underestimated since the compliance officer will become personally liable for any breaches of the Act, the penalties for which can be up to $200,000 per breach. Customer due diligence processes will need to be in place to include customer identification and identity verification, along with reporting of any suspicious transactions or activity. An annual report will also need to be filed with your supervisor — the Reserve Bank of New Zealand, the Financial Markets Authority or the Department of Internal Affairs — highlighting the business’ activities and measures that are in place. Don’t leave it until the last minute — a free eBook is available to download which covers everything you need to know: http:// content.bartercard.co.nz/anti-money-laundering-act-ebook.
AML is changing. Are you ready? Download our free eBook on our website.
bartercard.co.nz
6 |Issue #80, 2018 www.centraltoday.co.nz
Management | Viewpoints
Craig Hudson
Michele Hider
Debra Buckley
Country manager at Xero New Zealand www.xero.com/nz
Director of Priority Communications www.prioritycomms.co.nz
CEO of the New Zealand Institute of Management and Leadership www.nzimleadership.co.nz
Getting on the front foot
Biting off more than you can chew
Money for nothing
It’s a huge date on small and medium business' calendars across the country, but it feels like the financial year end passes just as quickly as it rolls around. Suddenly we find the financial year of 2017-2018 is in the past and we’re well and truly into the new year.
When is the best time to boost your company’s marketing and communications?
Are you ready for a universal wage? Finland is known around the world as a leader when it comes to taking care of citizens, and in January 2017 the Nordic nation commenced a mandatory payment.
With the chaos of March 31 behind you, it’s a good time to take stock of how your business is performing, what you could improve, and where you are heading. Having happy staff that perform well and are invested in the success of your business is absolutely vital. How is your staff morale? This is a great time to reward your team for their hard work over the previous financial year. Get the new year off to a good start with a team lunch or dinner, or perhaps a bonus if your finances allow. It’s also a good opportunity to share your new financial year strategy with your team. It’s important they are across your vision for the year, and what role each of them will play in achieving the business’ goals. You could also workshop what the year ahead looks like with your staff. Many of them will have experience in areas of the business that you may not be completely across, or simply have an alternative point of view that you hadn’t considered. This is an opportunity to get them involved in the planning process and make a real contribution to the business. As we ease into the new financial year, there are a couple of changes to legislation and new resources available that will impact businesses in different ways. If you have staff who earn the minimum wage, April 1 saw an increase to their hourly rate to $16.50. While it’s a win for these staff, your business may be feeling the pinch. Talk to your accountant or bookkeeper if you’re concerned about the effects of this raise on your bottom line. Stage two of the IRD’s Business Transformation Programme also came into effect in April. This included introducing the Accounting Income Method (AIM) for paying provisional tax and making it easier to file PAYE online. Talk to your accountant about what these changes mean for your business. The increase in the government contribution for parental leave to 22 weeks comes into effect on July 1, so be aware of any impacts on your staff or leave they wish to take. I’d recommend any new business owner takes a look at the resources on business.govt.nz. These resources can have a really positive impact on small business owners who often wear many different hats.
A) When you’re flat tack and looking to grow. B) When the work is flowing well and there is no real pressure. C) When your two best clients are shutting up shop, your three worst ones won’t pay their bills and your bank manager is getting the jitters. If you’re in the fortunate position of being an ‘A’ performer, a marketing campaign will help bring even more customers your way, but be careful that you aren’t trying to bite off more than you can chew. Do you have the staff and resources you need to supply even more customers, or would it be better to spend some time growing your team and infrastructure, so that you can reap all the benefits of even better marketing and communications? Some of the saddest business tales from the Canterbury earthquakes, for example, were about companies that were inundated with work, but didn’t have the resources to deliver. Rather than turn work away, they continued to accept it, losing their reputation and eventually all of that amazing potential. If you’re at ‘C’, a marketing campaign may be too late. There are plenty of stories of companies getting to the brink and recovering but it could take months for a marketing campaign to deliver the results you need right now. Good marketing also takes money, something that will be in short supply. If, like any good business owner, you are planning at least three months ahead, and can see quieter times on the horizon, boost your marketing now. And make sure you get good advice, so that your money works for you and you connect with the customers you want to reach. ‘B’ is of course the best time to market — when you have money to spend and a little extra capacity to service new clients. In recent weeks, I have taken my own advice and been marketing to some new people in new places to help grow our business. Aside from attracting some wonderful new clients, it has opened our eyes to a world of new possibilities. The planning process alone for a marketing campaign is a useful exercise, as you take a fresh look at who you are, what you have to offer, who you are trying to attract to your business, and the pros and cons of various marketing communications tools. If you think it’s time to put more effort into marketing your business, I’d love to chat — and yes that was a little bit of unashamed marketing from me.
The unconditional income is being trialled as part of an experiment where the Finnish Government hopes that those who are unemployed will be encouraged to a find a little work, without the negative impact on their benefit. The true purpose of a universal wage isn’t to replace a benefit or encourage people into a job, but to provide people with a means of basic needs when there are much fewer jobs available. The purpose isn’t political, it is seen as something we must do in readiness for the rise of artificial intelligence (AI) and the lack of work that lies ahead of us. What’s that saying about idle hands doing the devils work? While we may not be one step away from becoming hardened criminals, I do think we value ourselves more when we are given the opportunity to contribute. The precarious position of our labour market, inequality, the internet, and the rapid pace of change will be key factors in ‘what we do next’. Economic growth, the increase in skill in our labour force, and technology have all been seen as positive’s until the rise of AI. So, would you want money for nothing? With some of our wealthiest global leaders, such as Elon Musk, proponents of the universal basic income (UBI) and the rise in ‘working poor’ in New Zealand; could this be something we strive to achieve as artificial intelligence takes charge of our working day? A digital printer will be replaced with i-everything; a little machine that will be able to do everything for you and give you everything you need without moving from your chair or reaching into your bank account — the idea of money for nothing may well be part of the solution. Or will it? Does social security come solely from having money in the bank, or is it much bigger than that? We all know the answer, it comes from contributing, being valued, being connected and not from the confines of a welfare state. Yes, the world is evolving and the pace of change is faster than ever before, but I am not convinced we are ready for free money. The jobs we do in the future are unknown to us today and the way we connect tomorrow will be different than it is today, so my hopes and dreams are that while it will be different, there remains a way for us to contribute.
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www.centraltoday.co.nz Issue #80, 2018 | 7
Management | Viewpoints
EVENTS DIARY Martz Witty
Jane Cowan-Harris
Head of the Martz Group www.martz.co.nz
Head of WorkSpace IQ www.workspaceiq.co.nz
Trusting your data
Seeing the light
Many years ago I did a lot of work on client projects with an engineer. Being exposed to every different discipline of engineering, as opposed to my own disciplines, was both frustrating and educational.
In a recent article on workplace wellness, I wrote about the importance your physical workplace environment, including lighting, plays in your everyday wellbeing.
One thing was definite though. The different viewpoint from this engineer created a wider awareness of both the issues facing the client and the possible solutions. I’ve carried this learning throughout my entire career and now profess there is no one answer, there is no one-size-fits-all. Changing how we attack challenges, can, by virtue of the mere process itself, achieve desired outcomes. Sadly, we don’t have the luxury of throwing countless bodies at helping survey alternatives for clients, so the “fix” has to be done by attaining appropriate, relevant and reliable data. Nothing is surer than the old saying that “A person with an opinion and no data is just another person with an opinion”. So where can we glean data from, to help in deliberating, when dealing with a business that is trying to get out of trouble, or just trying to do better? In this instance, history can be useful. Do you have your last five years’ worth of records in a format that makes it easy to glean trends? If you do, then you can overlay those numbers with where you wanted to be (budget-wise). Why were budgets exceeded or not achieved? Then, my favourite… benchmarking. Benchmarking is data that has been generalised across a number of like-businesses. When generalising results, some care must be taken, but benchmarking will highlight some key performance indicators, such as turnover, margin, occupancy costs, employee cost, profit, assets etc. This data can be gleaned from a variety of sources, but your financial advisor should have access to benchmarking data – go and ask them for some help. About the Martz Group Martz Group is a niche marketed boutique group of companies that brings together the discipline and learning of chartered accounting with the creativity and passion of focussed business development, all carefully blended with the panache of motivational and professional speaking. The company’s ethos is a commitment to realising clients’ goals through collaboration, quality service and fun, in a winning tribe environment.
Lighting is something that you use as a matter of course when looking at your screen, but how you use it, both in and outside of your workplace, will have an impact on your health. A big challenge with modern office design is that it favours lots of natural light flooding through a building to help people feel they have more natural, rather than artificial, light. And most of us like to be able to look out a window when we are at work. Too much or too little light not only affects your eyesight, but also your posture. Too little will cause you to lean towards your monitor as you try to read what’s on the screen; too much will likely see you not only screwing up your eyes in an attempt to reduce the amount of light hitting your eyeballs, but also working in an awkward position to avoid that annoying glare shining in behind you. Managing natural light Blinds are the most effective way to manage over-lighting and tinting is also helpful, but you must make sure that it is dense enough for your needs.
What’s happening on the business and entertainment front
WEDNESDAY, JUNE 15
2018 NATIONAL AGRICULTURAL FIELDAYS Head along to Fieldays 50th anniversary event. A great day out for the family with plenty of entertainment, including the infamous tractor pull, which is always a crowd pleaser. With this year’s focus being ‘the future of farming’ you can be sure to see plenty of new innovative ideas and technologies, plus plenty of cost savings on farm vehicles and machinery. There really is something for everyone. For more information, go to: www.fieldays.co.nz.
FRIDAY, JUNE 22 WINNING MINDSET: BECOME MORE MOTIVATED, FOCUSSED AND CONFIDENT Start overcoming the mental barriers that are holding you back from reaching your full potential. This workshop is described as “sports psychology for the workplace”. Designed to help you discover your barriers and develop strategies for you to overcome them. For more information, go to: www.australasianleadershipinstitute.com.
FRIDAY, JUNE 29 OTHER PCBUS (DEALING WITH SUB/CONTRACTORS)
If possible, orient desks to minimise glare, or the sun being behind your screen. Set yourself up at 90 degrees to the window to allow some management of both sun and glare.
Sub-contractors, contractors and any other businesses you deal with are PCBUs according to the Health & Safety at Work Act 2015. To ensure you are meeting H&S regulations, you need to understand everyone’s duties and where their duties overlap with your own. This course covers everything you need to know to ensure a safe working space involving multiple PCBUs.
So what’s the plan?
For more information, go to: www.businesscentral.org.nz.
Ideally, computer users need a light directly over where they are sitting, shining onto the screen, but not into it. Ceiling lights set directly beside windows are often not required as the natural light is sufficient, so if possible, make it so that these lights can be switched on and off independently from the rest to keep the light at a more comfortable level. If you’re unable to influence the lighting design or placement, desk lights are an option, either standalone desktop lamps, or those which can clamp onto your monitor will make a difference. Good lighting will affect your staff and your productivity, so rather than an afterthought, keep it front of mind when planning your office design. Remember to include some thoughts on building orientation, other buildings nearby which may affect your light, the position of inside lighting, and lighting control. Whether you are revamping your existing office, designing a new one, working from home or simply sitting where you always do, effective lighting matters, because you will work more productively and your body will be all the better for it.
SUNDAY, JULY 15 ROTORUA HOME SHOW Do you own a home? Thinking of doing some renovations? Or are you in the process of building a new home? The Rotorua Home Show is the place to go to see the very best in household products and services. Held at the Energy Events Centre the show covers everything from kitchens to cars, with door sales only $5 it’s a great day out to ignite your inspiration. For more information, go to: www.facebook.com/RotoruaHomeShow/.
WEDNESDAY, AUIGUST 1 SEO TRAINING Catered to specific groups, this course in Tauranga will have you mastering the art of persuasion. Search Engine Optimisation will help you attract more people to your website and in turn create more business for yourself. If you haven’t perfected SEO and want to generate more sales – this is for you. For more information, go to: www.rippleeffect.co.nz.
WORKPLACE SAFETY IS YOUR RESPONSIBILTY By using Securefence and Securescaffold you can rest assured that your objectives of safety, cost and meeting deadlines are of our paramount importance to us.
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“ Ask your builder if he’s using Securefence and scaffold – it will save you money.
Homes designed the way you want them Te Awamutu is a friendly, Section sizes range from 400sqm to 1200sqm well-kept, rural community and with 105 sections, planned over five stages, there is something that suits every need. located in the heart of the Waikato. Due to its proximity to Stage one is already well underway with only a few sections still available. Earthworks have Hamilton and Cambridge, taken place and titles are set to be released in Te Awamutu is becoming an the coming month. increasingly popular location to build a home and a life. DK Designer Homes And what’s not to love? Commonly referred to as ‘The Rose Town of New Zealand” due to its stunning central gardens, the area is the ultimate escape. When you’re done with smelling the roses, take your pick of nature walks that surround the region with something to suit every fitness level, you will be rewarded with stunning views, ancient forests, bustling bird life and a sense of tranquility. “The Te Awamutu area also boasts a variety of great golf clubs,” they say, “the area of Wharepapa South provides some of the best rock climbing in New Zealand, while great trout fishing can be found in the spectacular waterways of the area and excellent hunting opportunities in the surrounding bush-clad landscapes.” Te Awamutu offers the ‘small town feel’, away from the hustle and bustle and with only a short 30 minute drive to Hamilton, if you need the city, it’s right on your doorstep.
Award winning company DK Designer Homes is already a well-recognised and trusted name in Te Awamutu and the surrounding areas. “We always try and help the community out,” Daniel Kraayvaanger says, owner of DK Designer Homes.
dream home prior to building it for you,” they say. If you can’t find what you are after in their House and Land Packages, DK Designer Homes work closely with New Vision Architecture. The Design, Build and Land package allows you to sit directly with an architect to create your perfect home and DK Designer Homes will turn it into a reality. All they need from you is a few minor details, the size of home you are after, how many bedrooms and of course your budget – they can take care of the rest. You can guarantee, with DK Designer Homes, you will be well looked after.
“We did a lot of pro-bono work at the Te Awamutu Birthing Centre and our suppliers and subcontractors provided discounts, so we could have a much needed modern, new and local maternity centre.” And now they are making it easier for you to own your own slice of paradise in Thorncombe Park. “We are able to build your dream home using either your own design or we can assist you with planning and designing your
Contact the Team at DK Designer Homes Today! Jeannie - 07 871 5432 Daniel - 027 579 7972 daniel@dkbuilders.co.nz Design and build your perfect home.
Thorncombe Park subdivision Thorncombe Park subdivision encapsulates everything there is to love about Te Awamutu. Spread over 11 hectares, each section takes full advantage of the incredible rural views stretching out to the Kaimai Ranges. The central park injects life into the area and will soon incorporate multiple walkways including one to link to McNair Park which surrounds Thorncombe.
House and land packages from $675,000!
Management | Finance
Smart money Seven crucial money mistakes to avoid Every year, hundreds of start-up SMEs in New Zealand fail. There are a countless number of factors that contribute to a business venture’s demise, such as failure to understand the market, business plan problems, bad location, poor internet presence and marketing, and even expanding too fast. But perhaps the most lethal contributor to startup failure is an inability to manage business finances correctly. By avoiding these common financial management mistakes you can ensure your organisation doesn’t become another statistic.
1. Is the price right? Pricing your products or services correctly is tricky business. But it’s worth investing some considered thought and time into this process because it can make all the difference between sinking or swimming. If your price is too high no one will buy; price too low and you lose out on revenue. Develop a strong pricing strategy by assessing what your competitors charge.
2. Cash poor It is common knowledge that entrepreneurs need a substantial amount of money to invest in the set-up of their business.
But it is often months if not more than a year before new businesses start to generate a steady income let alone make a profit. And it is during this time, if the business doesn’t have enough cash reserves to carry it through, it can fail.
3. Crippled by credit Young businesses which haven’t secured sufficient operating cash for the initial set up are forced to turn to credit cards for the early stages of survival. However once a business is plastic dependent, it is extremely hard to get out of debt due to the high interest charges and annual fees credit cards carry. Once a cash strapped SME is in credit card debt it’s often only a short amount of time before it is forced to close its doors. Steer clear of getting into credit card debt at all costs by ensuring you have sufficient operating capital.
4. Blurred lines Don’t mix your personal and business finances. As a business owner, it’s tempting to blur the lines between personal and business expenses, but it is important to keep these two entities completely separate. Maintaining a distinct separation makes it easier for accounting, budgeting and reconciling both sets of books. It is also vital to determining actual profits and losses and for evaluating the
financial health of your small business. Plus it reduces your own personal liability and makes the business more credible.
5. Going unpaid In the early stages of operation, it is not uncommon for business owners to pay themselves a very small salary, or even nothing at all. It may seem like a smart decision at the time to channel any and all profits back into the businesses, but sacrificing your own pay check could damage your personal financial good standing. And if you are not financially healthy, your business will no doubt be affected.
6. Unpaid invoices You’ve done the work, emailed the invoice to your client with the usual payment terms and it's now overdue. It's a common complaint for any small business, but it shouldn’t be left to get out of control. Unpaid invoices can stifle a businesses cash flow and bring operations to a grinding halt if large invoices continue to go unpaid.
Having a healthy cash-flow is paramount to your survival and success, so you have to learn how to tackle overdue invoices and ensure you get paid. Organise your accounts receivable system, printing your payment terms on the back of every invoice, and follow a clear process in collecting payments. Make sending prompt reminders part of your business.
7. Don’t diversify Look at successful companies you admire and chances are they started by offering just one or two things and so should you. Initially focus on what your business does best and do that one thing better than anyone else. The typical business school of thought is to diversify and offer a wide portfolio of products so when one product dies another one will hopefully flourish. But diversifying prematurely can cripple a business. The problem with selling too many things, especially for a young company, is that it is a massive financial investment that may not pay off because you end up watering down everything you do to the point of mediocrity and they all eventually fail.
great lines made easy A great alternative to traditional solid timber framing. To find out more about the benefits of using J-Frame please contact us.
t 09 373 3933 e info@jnl.co.nz www.jnl.co.nz 10 |Issue #80, 2018 www.centraltoday.co.nz
Management | Exporting
Why exporting matters The global measure of a nation’s prosperity is gross domestic product per head of population, or GDP per capita – the total value of the goods and services a country produces, divided by the total population. It gives a good idea of how wealthy a country’s people are, on average. Successful exporting countries generally have high GDP per capita and a standard of living to match. Wages are high and people enjoy good health and education and can afford the luxuries of life – modern cars, nice houses, overseas holidays, leisure goods and other comforts. In the days when New Zealand had a cosy trading relationship with Britain, supplying all their meat, butter and wool, New Zealand had one of the highest GDPs per capita in the world. But during the past 30 years the country has been buffeted by trading patterns that have caused its position to deteriorate. In 1960, our GDP per capita was six percent higher than the average for OECD countries. By 1997 it was 29 percent lower. During that same period GDP per capita across the entire OECD grew by 139 percent, while New Zealand’s only managed to increase by a relatively sluggish 60 percent. If the growth in exports from New Zealand from 1960-1997 had matched that of OECD countries generally, we would have enjoyed a 247 percent increase in GDP rather than 153 percent. That would have translated into a higher standard of living, more jobs and better pay. We have lost ground against the rest of the developed world, and it’s largely because our export performance hasn’t kept up. An immense expansion of world trade has taken place in recent decades, but New Zealand hasn’t fully participated in it. It’s almost as if there’s
been a riotous party going on and New Zealand has been standing outside, watching enviously through the window. Economists say it’s not too late to join the festivities, but we must lift our game. If we could apply to exporting the same focus and commitment that has made New Zealand such a great sporting country, able to punch well above its weight in everything from rugby to rowing, yachting and horse riding, we would claw our way back into the elite ranks of exporting countries. For more information visit: www.exportnz.org.nz.
The CPTPP factor BusinessNZ is lauding the newly signed Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP), saying many sectors will benefit from the trade agreement. Chief executive Kirk Hope says gains can be expected across most of New Zealand’s exportfacing industries. "Meat exports will be boosted through inclusion of countries in the CPTPP which have until now
Where casual is anything but casual.
imposed steep tariffs, reducing the amount New Zealand meat producers can earn. "Horticulture exports will also be boosted, improving the returns from export items like kiwifruit and apples. "New Zealand’s many emerging, fast-growing tech companies will also find a more welcoming reception in CPTPP partner countries." Kirk says the benefits from inclusion in the newly-minted trade deal would be spread widely across New Zealand export sectors, and would result in more jobs and prosperity here in New Zealand. ExportNZ executive director Catherine Beard says in the context of US protectionist moves and threats of global trade wars, the CPTPP is an exemplar of countries working together for open and free trade. "One thing the US actions have done is get the rest of the world to focus on the benefits of trade, and the CPTPP is a concrete example of everyone moving forward together. Here in New Zealand, the benefit will be felt in terms of jobs.”
Catherine says the agreement has successfully dealt with some remaining public concerns around investor dispute settlement, intellectual property protection and the operation of Pharmac, which will be business as usual. "At the same time, core elements of the deal around tariff reduction and non-tariff barriers have been retained. The agreement represents significant additional income and opportunity for exporters, which will also lead to new jobs many of which will be in the regions (e.g. dairy, horticulture, seafood, meat processing, and timber). "New Zealand being part of the CPTPP agreement will ensure our businesses are competitive and have access to markets on a level playing field, not only with regard to our goods exports, but also with regard to services. “Our businesses will be able to win business on the basis of the quality of their goods or services and not be disadvantaged due to tariff and nontariff barriers. "With the likelihood of the CPTPP coming into force this year, we look forward to ongoing trade gains thereafter."
Casual Recruitement Specialists The future of employment is all about flexibility. And as part-time or casual work increasingly becomes the foundation for flexible employment – for both employers and employees – SRG is here at the forefront. We’ve been a leader in casual employment for 10 years. It’s what we do best. We’re a passionate bunch and we take our work very seriously.
www.srg.co.nz | Ph: 0508 7426 7625 | E: enquiry@srg.co.nz www.centraltoday.co.nz Issue #80, 2018 | 11
Management | Leadership
Employee engagement strategies Three quick tips to combat the winter blues By Lydia Truesdale
Paul Kelly of Paul Kelly Motor Company made national headlines when he announced he was taking staff on an all-expensses paid trip to Las Vegas. Get Creative in giving your employees a reason to enjoy themselves this winter and remember why, outside the paradigms of their role, they like working for you and your company, whilst simultaneously boosting morale and activity: 1. Get moving with a step challenge A body at rest stays at rest, or so they say. If they are right, lack of employee movement throughout the day could result in lack of employee productivity.
By Lydia Truesdale
and Show Week, festive holidays and other special occasions, give employees something to look forward to. Better yet, involve food – because nothing brings people together quite like food. The options here are endless: hold ‘Pizza Friday’ on the last Friday of every month, giving employees the opportunity to socialise, relax and feel valued over a free lunch; get a local coffee vendor on board and shout or discount barista drinks once a month; designate one day a month for a pot luck morning tea, or for afterwork drinks, the list goes on. 3. Host fun team bonding exercises, games and tournaments An hour or an afternoon spent on an officewide challenge may save you tens to hundreds of hours in productivity loss through poor employee engagement and motivation.
A 2015 study published in Medicine & Science in Sports & Exercise found that adults are 18 percent more likely to sit for long periods of time And who doesn’t love getting involved in games in winter as compared with summer. and competitions? All that sitting can drain energy, leaving Host a fantasy league sports competition; run employees feeling mentally and mid-winter secret Santa-style event where physically sluggish. employees can spread positive cheer through Encourage hourly movement, even if it’s just to friendly notes and gifts; organise a company bake-off to encourage excitement, comradery stretch, stand up, walk to the water cooler or and a healthy competitive environment; or gather around the building, by finding a way to have employees into inter- or intra-department groups employees accurately record their steps, and reward those who not only participate but excel and host regular in-house air music battles, pop quizzes, even collaboration and problem solving in the challenge. activities like Jenga and scavenger hunts. 2. Acknowledge employees’ efforts with If you’re stuck for inspiration, you can find a ‘special days’ varied reference list of employee engagement Designated special days such as bring your child or pet to work, or dressing up for NZ Cup
10 traits all good leaders have
activities here: https://www.wrike.com/blog/ ultimate-guide-team-building-activities/.
There’s no easy answer for how to be a good leader. Different approaches work for different individuals, but if we look at some of the notable leaders of the past and present there is, unsurprisingly, distinct characteristics they all share. 1. Courage
endlessly pursue dead ends, but rather they try different approaches until they achieve what they Aristotle spoke of courage as the first virtue. Many speak of it as the backbone of leadership. set out to. Where others would be understood or Leaders need to be decisive yet inclusive, even forgiven for backing out, good leaders keep innovative yet reasoned, selfless yet confident – at it. all of which takes courage. 7. Empowerment 2. Curiosity A leader must trust in their team’s capabilities. Curiosity is not only a prelude to foresight, but also identifies threats and opportunity and seeks Empowerment is a less authoritarian style of leadership than delegation; it still encompasses out areas for improvement. assigning who to what role, but then it’s about A good leader takes an active interest in the trusting employees to perform their tasks. Team world around them. They have an appetite for morale is heightened when individuals feel knowledge and are always asking questions, depended upon for their unique responsibilities. always learning, always experiencing, and as such are always expanding their awareness. 8. Passion 3. Confident body language Passion reveals itself in various forms, but the Communication expert Lisa Marshall notes that common denominator in every case is inexorable leaders aren’t always the most intelligent or commitment. True passion requires honestly strongest people in a group, rather those whose committing to something about which you feel body language and charisma draws people in deeply, and staying committed through and have the ability to hold the attention of an difficult circumstances. entire room. 4. Humility
9. Strong work ethic
Humility encompasses so much more than altruism; it’s about having integrity, being accountable, honest, admitting when you’re wrong, and above all, making those around you feel valued.
A good leader is a hard working leader who organises their time so as no second is wasted. They achieve higher productivity than the average worker - meeting benchmarks before anticipated, and ticking off goals at an accelerated rate. A leader’s work ethic also sets the benchmark for others.
A good leader understands that by practising humility themselves, others will be more willing to go beyond the call of duty knowing their efforts will be recognised and appreciated. 5. Decisiveness
10. A sense of humour It’s all very well to be serious about what you do, but a good leader recognises the need for humour, both inside the workplace and out.
Good leaders possess the power to block out background noise and “interpret situations with rational and emotional intelligence” says author, Many people find comfort in humour and by speaker and CEO Bill Treasurer. appropriately using humour, a leader becomes 6. Persistence more relatable, staff are more inclined to open up, and any potential problems are likely detected A good leader is unremitting. That’s not to say they try the same thing over and again or in advance.
The six rules of leadership Leadership is a word we hear often, but we don’t really stop to think about what it is and why it is so important.
The fact is that leadership is the single most sought after trait in the business world today.
got there through understanding the intricacies of leadership.
Leadership and learning are interlinked – you can’t have one without the other.
Leadership involves the guidance of the conduct of others and leaders need to be more effective than others in conveying meanings and intentions, and in receiving them.
Jack Welch of GE had six rules for leaders and here they are:
It is an important maxim that all leaders must be realists and recognise the need for action, even when that action is not so apparent or can’t be foreseen.
2. Be candid with everyone.
Successful leadership is making the difference between extreme success and unnecessary failure. It underlies everything that we strive to accomplish, from motivating employees to excel beyond their self-imposed limits, to inspiring shareholders who seek confirmation of their confidence in skills of your company and its management.
Leadership is not something that we are born with. Sure, some people exude confidence and charisma along with the gift of the gab, but they 12 |Issue #80, 2018 www.centraltoday.co.nz
Inspired leaders know what they want and how they are going to get it, they motivate people, they can manage information and knowledge, and they know what it means to them and their business. Truly inspired leadership comes from being motivated, dedicated and honest.
Leadership is not a job title, it is an expression of who you are and your values.
1. Face reality as it is, not as it was, or as you wish it to be. 3. Don’t manage, lead. 4. Change before you have to. 5. If you don’t have a competitive advantage, don’t compete. 6. Control your own destiny.
Management | Technology
Where tech is taking us Three tech trends emerging in 2018 Digital learning skills, smarter homes and medical drone deliveries will be major tech developments that will significantly impact lives of Kiwis, a leading New Zealand tech expert says. NZTech chief executive Graeme Muller says while the tech talk is often about issues such as robots stealing jobs or virtual reality worlds, New Zealanders may sometimes overlook some of the advances that are happening already that will be important for Kiwis in coming days.
Digital learning skills “Possibly the biggest tech trend is the growth in demand for people with skills in digital technologies. These skills are not hard to learn and come with a median salary that is twice the national average,” he says. “The nationwide Digital Skills Study released at the end of last year found digital jobs are increasing twice as fast as graduates are being created. The median annual salary is now $82,000, almost twice that of the average Kiwi. “Learning how to write software, design processes, manage data or any of the hundreds of other tech jobs in demand is the way to go for anyone looking to develop a secure income in 2018. “This year we will also see the launch of the digital technology curricula in all New Zealand schools where students from year one will start to learn how computers work and how to control them."
Smarter homes “The second trend that will sweep across key parts of New Zealand are smarter homes. Usually smart homes talk is about fridges that order your food, but this is more important.
Last year’s House Condition Survey found that about half of New Zealand homes suffer from under heating, damp and mould. “All of which are contributing to poor health for many Kiwis. In fact, one study last year estimated that 1,600 deaths during last winter could be attributed to cold damp housing. “A simple solution, developed by Kiwi social enterprise Whare Hauora, is a low cost sensor which lets people know the temperature and dampness of their rooms and it can even be set up to monitor mould levels. All houses should have healthy home sensors if we want to reduce strain on the health budget and improve the lives of Kiwis,” Graeme says.
Drone deliveries
Spending patterns Technology is changing spending habits People are spending more online to rent a taxi or a house for a night, and less on in-car satellite navigation and DVDs. As a result of these changes in technology, the consumers price index (CPI) basket of goods and services used to measure inflation is changing after Stats NZ’s three-yearly review. "More people are going online to buy shared ride services, such as Uber, and shared accommodation services, like home-rental operators Airbnb and BookaBach," says Stats NZ senior manager prices, Jason Attewell. "People are changing what they buy to keep up with changes in technology, and as a result, we’re removing several items from the CPI basket. These items are still available to buy, but New Zealanders just don’t spend as much on them.
"At the same time, we’re seeing increased spending on technology accessories like headsets and cellphone cases.” Housing and food remain the most important items in the basket, accounting for almost half of people’s spending. Housing includes rent, new builds, and other house improvements. People are also spending more on craft beer and massages, so these are joining the CPI basket too. "New Zealand used to be called a country of rugby, racing, and beer, but spending patterns are changing and Kiwis are increasingly keen on craft beer, body massages at beauty spas, and football club memberships." Stats NZ reviews the CPI basket of goods and services every three years to ensure it remains relevant. This is done by surveying people to find out what they spend their money on.
“Finally drone deliveries are going to be a major cost saver to the country and will eventually decrease traffic on our roads. When Dominos New Zealand delivered a pizza by drone in 2016, we were told to expect the service to be a commercial reality by 2018. “The technology is ready, with drone delivery trials successfully occurring all over the world, however, regulations remain the sticking point. Globally, New Zealand’s regulatory environment for drones is considered progressive compared to those in the Northern Hemisphere who face greater security considerations. “Last year New Zealand’s Civil Aviation Authority cleared the way to conduct autonomous beyond line of sight drone trials in the country’s newest 874 square km restricted airspace, dubbed incredible skies, in Northland. “Trials are being conducted by Medical Drones Aotearoa for the delivery of prescription medicines to rural communities. It might be another couple of years before we see hundreds of flying delivery vehicles over our cities, but 2018 should see the launch of the first specialised services.”
The 3 keys to managing a virtual team One of the great advantages of today’s technology is being able to have a mobile office, and/or working from home. But managing virtual employees presents new challenges, as the traditional office structure is out the door.
So how should we do it – as a starting point we have provided three quick keys – to unlock the door to virtual success.
Three keys to managing a virtual team: Strategies need to be put in place to deal such challenges. Virtual teams, like any other, need the 1. Innovative leadership same things all teams need – a clear mission, an A virtual team needs a manager who provides explicit statement of roles and responsibilities, clearly defined direction. Team leaders need to effective communication pathways and formalise roles and responsibilities. learning opportunities. 2. Creative decision making As social beings, face-to-face interaction will Having a virtual team means a vastly continue to play a very important role in our different culture of decision making. Try out relationships regardless of how virtual our different ways. environment may become. 3. Communication – use your body A wise virtual team leader will also seek to A stagnant image peering out of the computer build opportunities for face-to-face meetings screens lacks authority, body language can into virtual team work whenever possible as a help you develop interpersonal skills which means of enhancing team understanding and cross the virtual medium, and can help you accelerating intra-group bonding. develop influence. www.centraltoday.co.nz Issue #80, 2018 | 13
Management | Workplaces
Cases that broke the bank The importance of risk assessments and implementing appropriate controls – including training and monitoring workers to ensure they’re working safely, was a dominant message in the sentencing of Avon Industries Limited on health and safety charges. The Whangarei District Court released their sentencing decision on Wednesday, March 21, after Avon Industries appeared in court for sentencing in February. Avon Industries is a production engineering firm who carry out work that includes hot dip galvanising at temperatures over 450°C. In October 2016 a team of workers were regalvanising chain when the bespoke machine they were using jammed. A worker climbed onto the frame of the machine, which was situated above a bath of molten and zinc, to shake the chain free. The worker’s left foot fell through a gap in the frame and went into the bath, resulting in molten zinc pouring into the worker’s boot. He sustained deep burns to his left foot and ankle and spent 21 days in hospital as a result of the incident. WorkSafe’s investigation found that Avon Industries had not conducted a risk assessment on either the process or the machine. They did not have in place a safe system of work, or
a formal training programme for dealing with machine malfunctions – even though chain jams were a known issue. “A positive safety culture is imperative in high risk industries. It is not enough for a company to only identify a hazard – they need to manage that hazard appropriately” says WorkSafe deputy general manager, Investigations and Specialist Services, Simon Humphries. “This means preparing your staff for the work they are doing and monitoring their competence going forward. An ad-hoc and informal approach to safety puts workers at risk. It is not enough to tell your staff that hot metal is dangerous and learning from the person before them is not enough to prevent a worker from harm.” - A fine of $371,250 was imposed - Reparations of $30,000 were ordered
The prosecution against Edward Smith, brought by the council, related to an overflowing effluent holding pond and a blocked effluent drainage pipe, each resulting in overland flows of dairy effluent. In sentencing Mr Smith, Judge Melanie Harland commented on the inadequacies of the effluent infrastructure on his farm, saying it was “barely adequate” and concluding that the management of the system was “woefully inadequate”. The council’s investigations manager, Patrick Lynch, agreed with the judge that “investment in the effluent infrastructure, and the management of it, needs to be afforded a very high priority. “This fine is yet another clear message from the court that people who do not take their environmental responsibilities seriously will be heavily penalised.”
- Costs of $1584.50 were ordered
Fined for underpaying staff
- The maximum penalty is a fine not exceeding $1,500,000.
An Indian restaurant chain has been fined more than $40,000 in penalties after several breaches to employment law, despite having paid more than $24,000 to staff in arrears previously.
Hefty fine for ‘woefully inadequate’ effluent management A Te Kowhai dairy farmer has been convicted and fined $35,625 in the Hamilton District Court for allowing large volumes of dairy effluent to overflow into the environment.
Shamiana Limited and Shamiana Enterprises Limited, with Satish Shetty as the sole director and shareholder, have been fined $41,000 in penalties after several breaches to employment law.
The contamination was identified during a routine inspection by Waikato Regional Council in March 2017 as part of its compliance monitoring programme.
Following complaints received by the Labour Inspectorate, it’s been found that Mr Shetty failed to pay staff minimum wage and holiday pay, as well as keep correct employment agreements.
These repeat breaches of the law meant that Shamiana Limited was ordered to pay $33,000 and similarly, Shamiana Enterprises Limited was ordered to pay $18,000.
Reported cases from the media Tauranga woman awarded $15k despite throwing coffee at co-worker Newshub.co.nz reported in April that a Tauranga worker forced to resign after she threw coffee at a co-worker, has been awarded more than $15,000 for constructive dismissal. Sleeping porter wins unfair dismissal case In 2016 Newshub.co.nz reported on a Taranaki hotel porter, fired after falling asleep on the night shift, won more than $5000 from her former employer for unfair dismissal. Worker told to 'f*** off' wins unfair dismissal case In February nzherald.co.nz reported that a building apprentice, told to "f*** off" from his job, was awarded just under $9000 after winning his case with the employment relations authority.
The 5 keys to breaking bad habits We all have our own little habits – the good and the bad - and it’s these habits that make us who we are. But whether we are willing to acknowledge it or not, many of us have one (or maybe a few), bad habits that would do us good to break.
We might perceive our habits to be small, insignificant compulsions, but when repeated continuously our actions do have a significant impact on who we are as people. And whether we like to admit it or not, our habits mould us into the people we are. From drinking excessively or routinely staying up all night, resulting in poor performance at work the following day, to procrastination, overspending, swearing, or binge eating -
whatever the vice - if it is having a harmful effect on your work and personal life, it is time to break free of the negative behaviour pattern. Whether the habit is done consciously or subconsciously it can be hard to stop, but it is worth trying. Here are five tips to help break free. 1. Create a plan Once you’ve acknowledged the problem and got yourself into the right state of mind to tackle the habit, a plan can be useful to disrupt the automatic response to it. Plan your approach by answering the following questions: What day do I start? Will I go cold turkey? How will I hold myself accountable for my actions? Who else will be involved in the process? What rewards for success will I give myself? A clear plan with create the discipline needed to succeed. 2. Identify your trigger Understanding what fuels your bad habit is the key to overcoming it. Identify the trigger, whether it is people or a place, which enables the habit and avoid it. If the bad habit is, for example, regularly eating fast food with a particular group of friends, then it may be the friends which are triggering the dependency. It’s hard to say no to a burger when everyone around you is eating them. Spend less time with people who have bad habits and more time with people who have good habits.
14 |Issue #80, 2018 www.centraltoday.co.nz
3. Change your environment If you repeat the same behaviour in the same place every time, then the environment can prompt the undesirable behaviour. For example, if you take a smoke break in your work’s car park, then eventually the car park itself can subtly trigger an emotional desire for a cigarette. Avoiding the environment that triggers your habit can help towards kicking the cycle. 4. Retrain your thoughts Even if we know a habit is damaging us physically or emotionally we continue to do it. Why? Because despite the obvious drawbacks, it still provides us with some sort of satisfaction or psychological reward that entices us to repeat the behaviour again and again. Retrain positive or pleasant inner thoughts and feelings about the habit to focus on the negative impact it is having. Reframing your mind to put emphasis on the negative aspects should, over time, diminish the psychological reward received from acting out the habit. 5. Be patient Be patient with yourself and don’t beat yourself up too much if you slip up and fall back into the habit – it’s called a habit for a reason. Established habits can be hard to break as they are ingrained into your life. It may take several attempts to make a change so be patient and persist.
Management | Health & Wellbeing
One in five businesses offer flexible work hours for parents Flexible working arrangements are becoming more common, giving parent’s different options for managing the kids, especially during school holidays. According to a recent MYOB Business Monitor survey of more than 1,000 small-to-medium sized businesses around New Zealand, 60 percent offer some form of flexible work options to staff – including almost one-in-five that make specific work arrangements for staff who are parents.
Is refusing to hire a smoker considered discrimination? It turns out your health isn't the only thing being harmed by your smoking habit. Finding employment could also be an issue for smokers, an employment expert says. A recent job search turned up 15 New Zealand organisations with job ads that reference “nonsmokers only” or “non-smokers preferred.” They include jobs in the trades industry, transport and logistics, community services, and education sector. Is refusing to hire a smoker considered discrimination? Although refusing to hire a smoker may not be considered fair or reasonable, it is not unlawful. According to Employsure’s senior employment relations expert, Vanessa Bainbridge, there is no one single law that deals solely with job advertisements and what can and cannot be referenced in them. “New Zealand employers can advertise for non-smokers only, without violating the Human Rights Act,” she says. Human Rights laws prevent discrimination on the basis of race, age, sexual orientation or preference, political opinion, marital status, family and carer's responsibilities as well as things like disability and impairment. "Smoking doesn't explicitly fall into one of these categories as unlawful discrimination - so while
the job advert might seem to be discriminating against smokers, it's likely that, under the law, it actually isn't," Vanessa says. Can employers ban smoking in the workplace? Banning smoking in workplaces like bars and restaurants is permitted under the Smoke-free Environments Act. This Act is intended to protect non-smokers from being affected by smoking. "Most workplaces are alcohol-free so, it is common for employers to expect the same standard for a smoke-free workplace.” Further, “it’s a workplace safety issue,” she says. Since 2002, second-hand smoke has been recognised as a significant workplace hazard, shifting the focus from bar or café patrons’ rights to employers’ responsibility to provide a healthy safe workplace for workers. For now, employers wishing to advertise ‘non-smokers only’ are free to do so, but should seek expert advice when hiring or recruiting new staff. “It’s important to use the right language in job ads and ensure workplace policies don’t discriminate.”
CHANGE YOUR JOB CHANGE YOUR LIFE!
The range of arrangements offered include 18 percent who offer flexible hours to working parents, more than a third (34 percent) who say they allow staff to work from home, eight percent who offer four-day working weeks, and 22 percent who offer the ability to vary start and finish times. MYOB New Zealand general manager, Carolyn Luey says increasingly employees are coming to expect flexible work arrangements from their employers because of advancements in technology, such as online tools, allowing them to work remotely. “These days, teams can work from just about anywhere thanks to digital communication, smart phones, laptops and other new technologies,” she says. “People also are more likely to be able to negotiate flexible working arrangements – particularly if they’re a parent or primary caregiver.” Carolyn says working parents rely on flexible work arrangements during the school holidays in particular. “The average working parent receives four weeks of annual leave a year, while their children can receive up to 12 weeks of school holidays. “So, taking time off to manage childcare can be a real challenge if you can’t change your hours or have the ability to work from home.” While day-care centres, school holiday programmes and full-time nannies are viable options, Carolyn says not all parents can afford such care.
“With the right support from their employers, working parents can meet both their professional and parental duties with ease. “It’s a matter of knowing their requirements and looking for a way to accommodate individual needs,” she says. According to the survey, larger businesses are more likely to offer flexible work arrangements, with 69 percent of businesses with a revenue of more than $5 million allowing their staff to work from home. Forty-four percent of these businesses also offer flexible work arrangements to parents, while a fifth (21 percent) offer four-day working weeks. Interestingly, the research identified that older employers are among the least likely to offer flexible work options, with just one percent of employers over the age of 70 providing flexibility to working parents. And, almost half (45 percent) of this group saying they do not offer any flexible work arrangements to their staff. “While some SMEs can’t offer flexible hours due to the nature of their work, there are several productivity benefits for those that can. “Research shows that staff who are given the option to work on their own terms have a greater sense of job satisfaction and lower stress levels, which can increase workplace productivity and efficiency.”
The extent of flexible working arrangements surveyed include: • 18% offer flexible hours to cover childcare • 22% offer flexible start and finish times • 34% allow staff to work away from the office.
Thousands of jobs ready & waiting for you right now! PROUD
To be a finalist ONCE AGAIN in the last NetGuide Best Employment site category! 0800 486 329 | 2 IVAN JAMIESON PLACE, CHCH AIRPORT, CHCH 8053, NZ. www.centraltoday.co.nz Issue #80, 2018 | 15
Cover story | Peter Nation
50 YEARS OF FIELDAYS By Natalia Rietveld
Fieldays has been unifying town and country communities for the past half century and still continues to push the envelope.
Cover story | Peter Nation “Listen and lead,” that’s what has made National Agricultural Fieldays one of the country’s most iconic events for a remarkable 50 years, says National Fieldays Society Inc. CEO, Peter Nation. “We have focused on what the industry needs, we travel extensively around the world to look at what is changing and trending, and we listen to our industry and our customers.” Fieldays is a prime example of how one person’s idea, with the right backing and a continuous drive, can become the ultimate reality. It’s the brain child of, Waikato farmer and Nuffield Scholar, John Kneebone. John’s scholarship allowed him to travel the world looking for new innovations, technologies and ideas in relation to farming. After attending London’s Smithfield Show, John couldn’t help but notice the large numbers of people, from all over the Northern Hemisphere, who were attracted to what was on offer. Not only were they attending the show, but they were exploring the city in which it was hosted as a result. John knew a similar event would work well in Hamilton and so pitched the idea to the then editor of the Waikato Times. His pitch was to create an event in which farmers could meet and view products, services and innovations in farm machinery – and in turn farmers would get a much-needed day off the farm. A year on – and after extensive deliberations with the editor of the Waikato Times, the Hamilton Mayor, two federated farmers, an AgResearch representative, an A&P Show member and the vice chancellor of Waikato University, Sir Don Llewellyn, they settled on three main objectives: the promotion of agricultural research and innovations, unifying town and country communities and attracting significant events and exhibitions from NZ and overseas, thus creating the concept of Fieldays and developing the New Zealand National Fieldays Society. The inaugural event was held in 1969 at Te Rapa Racecourse. The event only expected to see a few thousand people at best. No one was prepared for the onslaught that ensued. More than 10,000 people made an appearance; the crowds were so great people began ditching their cars and jumping the fences to avoid the queues. Sir Don Llewellyn, not having a bar of it, began rounding up the queue jumpers in his Range Rover and collected any unpaid gate fees. Te Rapa Racecourse was pushed to its limits due to Fieldays' immediate success, prompting the
purchase of Mystery Creek in 1970 - the home of Inspiring the next generation Fieldays and all associated events to this day. Keeping with the theme of ‘the future of farming’ one must accept that the rural sector is The success continues increasingly diverse. In comparison to 1969, it’s fair to say Fieldays What was previously known as a ‘man’s job’ has has seen an astronomical hike in numbers opened itself to many talented women. across the board. In acknowledgement of this, one of Fieldays’ Last year’s event saw record numbers with most popular competitions has added a new 133,588 people through the gates over the four element and as such has a new name. Previously days, generating $538 million in sales revenue dubbed Fieldays’ Rural Bachelor, which saw a for New Zealand businesses and contributing group of single guys competing for the ‘golden $238 million to the country’s Gross Domestic gumboot’ among other prizes, is about to be Product overall, compared to, what would brought to into the 21st century, allowing women seem now as, a meagre 10,000 visitors and 80 to compete. exhibitions in its inaugural year. The format of the competition will remain the Peter says he is extremely proud of the same but the old name had to go. Competitors contribution Fieldays makes to the Waikato region will now compete for the title of Fieldays' and New Zealand economies. Rural Catch. It will be a challenge to beat last year’s efforts, but with celebrations already underway, the Society and the dedicated volunteers that make the events happen, are giving it a good shove. Peter has been involved with the organisation for the past 20 years, stepping into the CEO role in 2016.
The competition will keep its element of matchmaking, but ultimately it’s a test of rural skill and knowledge of agribusiness, making them the ultimate catch for not only a love interest, but for potential employers and business partners. “Part of changing the Rural Bachelor competition is us acknowledging that times have changed,
For 50 years we’ve been bringing urban and rural communities together and working to advance agriculture - Peter Nation
50th celebrations The 50th anniversary Fieldays’ events will focus on the ‘future of farming’ in a nod to the founders’ initial vision. The celebrations were kicked off in Wellington at Parliament’s Grand Hall, a testament to what Fieldays has done for the nation. “Parliament is the powerhouse of New Zealand, and the opportunity to have our 50th anniversary launch event there indicates the significance of Fieldays to the country,” said Peter at the time. “Fieldays is important to New Zealand’s primary industries. For 50 years we’ve been bringing urban and rural communities together and working to advance agriculture through technology.” An anniversary sculpture which was unveiled in recognition of a proud 50 years, produced by artist Chersie Thompson, represents the coil of copper wire that was used as not only a phone line at the inaugural event, but as collateral upon the purchase of Mystery Creek.
In keeping with the times and paving the way for future generations stepping up to the plate, sustainability has become an increased feature. Peter told the NZ Herald that as world leaders in agribusiness events, Fieldays has a responsibility to be leading in event sustainability. Last years’ event saw nearly 50 percent of the events waste being diverted from landfill and being recycled and reused, and 11,000 people travelled to Fieldays using public transport. In today’s disposable world that is an impressive feat and is something they’re continuously looking to improve.
Though 50 years is an impressive milestone, Peter is showing no sign of putting on the breaks, there is still more to achieve he says.
through technology.”
There is a ceaseless drive to better the previous year - and so far so good.
Last year the health hub unexpectedly detected 10 skin cancers, illustrating the importance to those living rurally, of getting regular health checks. For the kids and young adults; the careers and education hub demonstrates the vast rage of opportunities available in the primary sector and to top it all off, who could forget the massive savings on farm machinery, equipment and vehicles.
The variety of technology and innovation displayed at Fieldays is what continues to attract the masses. Through extensive industry research and listening to the needs of the target market, it’s no surprise Fieldays has stood the test of time.
“Fieldays is important to New Zealand’s primary industries.
His focus has been on bringing a greater customer focus to the business and its events, reducing costs, introducing new sponsors that can make a real difference to the industry and the organisation, and improvements to Mystery Creek “which our customers should all notice,” he says.
another big focus at this year’s event — and the recently added health hub will be making another appearance.
and it’s important to recognise the important role and contribution of rural women,” Peter says. “This year four women will compete against four men in the Fieldays Rural Catch. When we talk about ‘the future of farming’, equality and representation is a part of that.” Finding the rural catch of the year isn’t the only way Fieldays is seeking out young talent. The NZ National Agricultural Fieldays Sir Don Llewellyn Scholarship, established in 2012 by the National Fieldays Society, is awarded to students at The University of Waikato whose research is seen to have a meaningful outcome for the agricultural industry. Alongside that is the Doug Baldwin Event Management Scholarship which was established in 2016. This scholarship is awarded yearly to a Wintec student in their third year of study who demonstrates academic excellence and flair in event management. The society has a long-standing commitment to St Paul’s Collegiate School – Centre of Excellence in Agricultural Science and Business and have worked to introduce Agribusiness NCEA achievement standards in New Zealand schools. Furthermore, the Fieldays’ careers and education hub is getting the younger ones involved. The exhibitions are interactive, inspiring and offer plenty of opportunities for apprenticeships, scholarships and cadetships.
A day for the masses
“The copper in the sculpture is very important” said Peter at the unveiling “It’ not only a valued commodity, but it signifies communication and the transfer of information, and relationships and collaboration. It also speaks to that No. 8 wire mentality, that Kiwi way of just getting it done.”
It sounds cliché but there really is something for everyone at Fieldays – even the city slickers.
A history book of Fieldays will also be released at the end of the year.
There’s delicious food and a kitchen theatre for the foodies – nutrition and food will be
The four-day event includes entertainment such as the widely popular Tractor Pull, the excavator competition and logging (to name but a few) all showcasing a range of skill and expertise.
“We will keep evolving and meeting market and world trends, continue to improve the customer experience and may even bring in more primary sector industries,” even looking to grow its international presence. Fieldays is the glue our country needs to remind us that even though our society is becoming increasingly urbanised, farming and the rural community remains an integral part of who we are. Fifty years on and still going strong, Fieldays will continue to be that reminder - unifying rural and urban communities.
Fieldays 2018 When Fieldays 2018 is on from Wednesday, 13 June to Saturday, 16 June, 2018. Gates open daily on Wednesday to Friday from 8am to 5pm, and Saturday from 8am to 4pm. Where Fieldays is held at Mystery Creek, 125 Mystery Creek Road, Hamilton, New Zealand. Mystery Creek is a convenient 15 minutes from Hamilton’s CBD, two minutes from Hamilton Airport, 17 minutes or 15.5km to the Novotel in Hamilton city, Te Awamutu and Cambridge, and just over 1.5 hours from Auckland, Tauranga and Rotorua. Tickets Online tickets are available at: www.fieldays.co.nz.
www.centraltoday.co.nz Issue #80, 2018 | 17
Management | Life and Style
Lifestyles By Lydia Truesdale
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2. Kentia indoor palm Admire the beauty and benefits of the outdoors from the warmth and comfort of your couch with low-maintenance indoor greenery. This easy to care for Howea Forsteriana palm boasts graceful fronds and loves a warm and moderately humid environment with bright indirect light, but is also okay in low light, making it an ideal house guest.
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18 |Issue #80, 2018 www.centraltoday.co.nz
Focus | Atawhai Industries
Creating community outcomes Atawhai Industries of New Plymouth has spent three decades creating employment opportunities and access to the community for people with disabilities. The organisation provide vocational training, employment within their own business enterprises, supported employment in the wider community and community participation and employment-focused personal development training.
forestry, although they are looking to wind down the forestry operation.
This is and has been achieved due to the commitment of Atawhai’s dedicated team.
One of the programmes is called Stepping Stones Employment Services. “We have found that these two strands of our work fit together like a hand and a glove, each complementing the other,” Steve says.
“The fact that the average tenure of our staff is some 17 years has been crucial to our longevity and success,” says Steve Hales, general manager of Atawahi Industries for the past 20 years. “Add to that our very talented and businessoriented Board of Trustees, and that we have stayed true to our original core focus and objective.” That core focus is seeking independence for people with intellectual disabilities through the medium of employment.
Beside their own business enterprises, Atawhai Industries has a contract with the Ministry of Social Development to support clients into work in the wider community.
“We have had a number of clients who have progressed through our in-house business units, gaining many work-related attributes along the way, who have then been transitioned into open paid employment. It gives us huge satisfaction to see this development.” The work attained by Atawhai Industries’ clients can be anything from pushing supermarket trolleys to being employed full-time on a dairy farm – it’s a really broad spectrum.
“Every time we place a client, we not only enhance their lives by getting them out of their homes and into the community, but we also help them to gain independence.” - General manager Steve Hales
Atawhai has a number of business divisions employing clients/staff members with disabilities – horticulture and tree services, packaging, light engineering, landscaping and farm services and
“Every time we place a client, we not only enhance their lives by getting them out of their homes and into the community, but we also help them to gain independence.”
When clients come to Atawhai Industries, staff don’t see their disability and what they can’t do, but rather what they can do. “That’s why this is such a wonderful field to work in. We’re very proud of the huge shift in the balance between the number of paid staff and clients. “In 1997 we had 21 paid staff members and 42 clients. Today we have nine non-disabled staff and 150 clients. It’s a fantastic feeling to see people develop transferable skills which lead on to more financial income and quality of life.” When their contract work is completed on any given day, then Atawhai Industries’ policy is to move people out into the community, participating in activities of their choice.
From the left are: Paul Anderson (Trustee), Noel Titchener (Trustee), Netta Burnside (Deputy Chairperson), Clive Pryme (Trustee), Gary Brown (Chairman), Peter Ertel (Trustee).
This is the third major aspect of Atawhai Industries, work and each person has an
individualised plan for what they want to do. Employment is the main focus of the organisation, but there are times when work has declined and they need other programmes to keep clients engaged. “There is a good future for an organisation such as ours that is run on sound business practices and that is financially sound.” CNT
Atawhai Industries Inc PO Box 3013 New Plymouth 4341 (06) 758 0397 gm@atawhai.co.nz www.atawhai.co.nz — Advertising Feature
CONTACT US +64 6 757 3155 staplesrodway.co.nz
WE ARE PROUD TO SUPPORT ATAWHAI INDUSTRIES.
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www.centraltoday.co.nz Issue #80, 2018 | 19
Goods & Services | Institute of Certified NZ Bookkeepers
NZ bookkeepers join international organisation Exciting times are ahead for New Zealand’s hundreds of Bookkeepers. The organisation representing them, the NZ Bookkeepers Association Incorporated (NZBAI), has joined a global organisation with greater resources and support services for members. In April the association rebranded and changed its name to the Institute of Certified NZ Bookkeepers, as it became part of the Institute of Certified Bookkeepers (ICB) - the largest bookkeeping institute in the world. As part of the changes, the Institute of Certified NZ Bookkeepers terminated its old and clunky website and launched a new, modern and interactive website with up-to-date technology behind it. Not only will it be easier to use, but places each individual member in control of their own marketing and promotion on the website. NZ Bookkeepers Association vice president, Lisa Martin says the changes will bring the organisation into the modern era and give it a stronger and more influential voice in the financial services industries. The new website will have the same look and feel as the global organisation. “It will offer several interactive features that will make it easy to enrol and pay for membership and for courses, for instance, or to book attendance at meetings and webinars, or to order special deals and discounted products and services online.” A code of ethics and a code of conduct for members approved by Inland Revenue will be prominently displayed to educate and remind members of the standards required of them as Bookkeepers in New Zealand.
From left are: Jo Mankelow, treasurer Sue Inkersell, Angela Knight, Cliff Bowden, president Di Crawford-Errington, secretary Julie Russell, vice-president Lisa Martin, Greg Steed and Janine Gartner.
“Since then the association has been largely run by a passionate team of volunteers dedicated to creating an association that fosters and promotes, education and high standards among members,” Lisa says.
“Being part of a global organisation like ICB will give our members access to the latest trends and thinking around the roles and functions of bookkeeping and a super modern website with a wealth of information in its database.
“At the heart of these
The organisation has built a strong relationship with The Career Academy, an award-winning education provider, which from 2014 has provided entry-level courses in bookkeeping.
“The organisation is hugely excited about the changes. They signify that the organisation is maturing and will contribute to it being a more effective voice for the hundreds of Bookkeepers in New Zealand,” Lisa says.
bookkeepers to develop
“Being part of a global organisation like ICB will give our members access to the latest trends and thinking around the roles and functions of bookkeeping and a super modern website with a wealth of information in its database.”
Members have been working towards this ever since they formed the NZ Bookkeepers Association in 2010.
Higher level and specialist bookkeeping courses for members have been added. Enrolments have been growing each year as bookkeeping becomes a career of choice for many more people and bookkeepers become more recognised and valued for their major contributions to soundly-run businesses.
20 |Issue #80, 2018 www.centraltoday.co.nz
commitment by our their skills, expand their knowledge and bolster their professionalism.” - Vice president Lisa Martin
Certified status with the NZBAI will give you a competitive advantage in your business - a hallmark of quality that your clients can have confidence in. The NZBAI is a growing, vibrant organisation committed to leading the way for the bookkeeping industry, through education, standards and support.
- Vice president Lisa Martin
“At the heart of these changes is an ongoing commitment by our bookkeepers to develop their skills, expand their knowledge and bolster their professionalism,” Lisa says.
Want to become a NZ Certified Bookkeeper?
changes is an ongoing
New to bookkeeping? If you've just started in your bookkeeping career, or perhaps haven't even made that leap yet, the NZBAI is here to help you get started. With a library of templates and resources, and a great support network, the NZBAI will keep you up to date with the latest movements in NZ
Bookkeeping. Join NZBAI to receive: standards, education and support. CNT
Institute of Certified NZ Bookkeepers PO Box 51283 Tawa Wellington 5249 021 624 965 info@icbnzbai.org.nz www.nzbookkeepers.co.nz — Advertising Feature
Goods & Services | Waikato Security Doors
Playing it safe Before 2006 Jeremy Horton would not have seen himself manufacturing and installing security doors. But that is the way it has turned out. Back then the former dairy factory worker found himself with the opportunity to buy a security door business that wasn’t operating to its full potential at the time. Jeremy seized that opportunity and through sheer hard work and wearing out a great deal of shoe leather walking the streets seeking out potential clients, he and his wife Kathryn have grown and developed their operation. In fact, they have just about completed a very large new workshop with three times the space Jeremy has been used to working in.
“The work was so different from what I had done before. I soon learned though and I wouldn’t want to do anything else. I was always a bit shy. “Now the most enjoyable aspect of the business is getting out and about, travelling the country and meeting different people.” There are certainly many different people who feel the need for increased security these days, with so much publicity about burglaries and home invasions, many of them in broad daylight. Throughout the Waikato and the Bay of Plenty, Waikato Security Doors Ltd have designed
“All our security doors are custom made of high quality security grilles, aluminium or stainless steel – no two doors are ever exactly the same. That’s why we visit homes and businesses and take the appropriate measurements to then cut and assemble the best door solution for the situation and the client’s needs.” - Owner Jeremy Horton
“The future certainly looks good with the new space, a new full-time staff member and the chance to develop new products, but it definitely was not easy to begin with.
and supplied doors for the elderly in retirement villages, for new house builds, for commercial and retail premises and even for enclosures at the Otorohanga Native Bird Park. “All our security doors are custom made of high quality security grilles, aluminium or stainless steel – no two doors are ever exactly the same. “That’s why we visit homes and businesses and take the appropriate measurements to then cut and assemble the best door solution for the situation and the client’s needs. “Each door is powder-coated to match the customer’s existing joinery colour and
Powdercoating NZ offers high quality abrasive blasting and powdercoating services to commercial, industrial and domestic customers. Ph: 07 823 4001 www.powdercoatingnz.co.nz
also includes insect mesh which doubles as an insect screen.” Besides security doors the company also makes and fits security windows and insect screen doors and windows. And it’s not only houses and commercial premises that can benefit from these additions, but caravans, campervans and motorhomes as
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well. “They’re great for keeping people’s holiday spaces ventilated and secure while they spend time in the outdoors.” A recent addition to Waikato Security Doors product range is the heat pump guard. “These aluminium guards protect heat pump condensers from vandalism and theft. We recommend them especially for businesses and schools.” Jeremy and Kathryn say they have a five year goal to be a million dollar business. With their work ethic, professionalism and top quality products, there seems little doubt they will reach that milestone. CNT
Waikato Security Doors Ltd 720 Kakepuku Rd RD3 Te Awamutu 3873 0800 001 201 info@waikatosecuritydoors.co.nz www.waikatosecuritydoors.co.nz — Advertising Feature
pro-active
A accountant is an asset to your business Proud to be working in partnership with Jeremy Horton of Waikato Security Doors Ltd watching him and his business grow and thrive.
With 34 years experience we pride ourselves on providing professional and personal service at all times. Our focus is on really getting to know our clients as well as our insurance products. Steve and Jenny are dedicated to working harder so that choosing the right insurance is easier for YOU!
www.treetowninsurance.co.nz • steve@ttinsurance.co.nz • 07 827 4005 www.centraltoday.co.nz Issue #80, 2018 | 21
Property & Construction | New Zealand Timber Industry Federation
The multi-faceted wonders of wood Timber is construction’s material mainstay, playing a strong role in building since the 1800s, based on its natural qualities of strength, durability and an aesthetically pleasing appearance. According to the New Zealand Timber Industry Federation (NZTIF), the thousand-year tradition has retained its popularity in recognition of cost advantages, access to services and seismic performance amongst many other benefits.
Seismic performance In New Zealand wood has long been favoured over brick for residential buildings because of its ability to flex under stress. Experiments carried out last year by the Building Research Association of New Zealand (BRANZ) show timber is the best construction material for coping with New Zealand’s seismic conditions, even more so for a timber framed house built on a piled foundation system.
Physical factors Timber framed construction methods have superior thermal insulating qualities to competing products because of its lower thermal bridging properties. Timber also has a lower temperature gradient profile, therefore reducing the condensation issues associated with steel.
Modern preservatives provide timber with protection against the effects of moisture and insect attack, balanced with minimal use of chemicals. Timber is also a natural electrical insulator, particularly when dry as is the norm in modern house framing. Another key benefit is ease of access to plumbing, electrical and communication services a raised timber floor provides. “With piled systems you have that ease of access, whether you are installing, maintaining or repairing services such as your electrical wiring, plumbing, IT cabling etc under the house. In a solid concrete foundation this becomes much more difficult and a much bigger challenge,” NZTIF director Kevin Hing explains.
Suitably sustainable Plantation forests occupy about six percent of our land area and produce more than enough timber and wood products to meet the country’s future needs. Almost all of the timber used in
New Zealand’s construction is sourced from these sustainably managed plantation forests and not from our indigenous forests. This plantation resource continues to expand as harvested trees are replaced and new land planted. Both our native and plantation forests absorb and store carbon dioxide for the full duration of their life cycle, including when it is used as a building material. By actually soaking up and storing carbon, timber is the only construction material which has a positive impact on greenhouse gases within the atmosphere.
Cost competition The cost of timber in frames for an affordable new home build is four to five percent of the total cost. “Timber framed construction is very cost effective and that includes timber piled and framed flooring systems,” Kevin says.
Several grades of framing timber can be used in residential house construction, SG6, SG8 and SG10. “These grades have different physical properties, but all comply with building codes and perform to required standards. While SG8 is the most commonly used grade, other grades such as SG6 can be substituted into house designs very easily and could in fact result in cost savings. CNT
New Zealand Timber Industry Federation Level 5, 38 Waring Taylor Street Wellington T (04) 473 5200 E nztif@nztif.co.nz www.nztif.co.nz — Advertising Feature
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22 |Issue #80, 2018 www.centraltoday.co.nz
Property & Construction | Scottbuilt Construction
Delivering brilliant builds For Scott Hadland, owner of Scottbuilt Construction in Taupo, building homes for clients is so much more than erecting framework, adding the exterior cladding and roof or even completing the interior finishes.
Scott brings a lifetime of consideration to the building process and has developed his approach to construction through years of practical experience.
“Architecturally designed by a local Taupo designer, it is a real lifestyle house for the client – a three-bedroom, four-bathroom executive house with the ultimate in finishes.”
“I was always interested in building at school and even by age seven I knew that I wanted to be my own boss. Put those two things together and in 2012 I set up my own construction company.
“My team and I aim to deliver
“My team and I aim to deliver an environment that enriches the lifestyle of our clients and their families through high-quality workmanship and materials.
“I get huge satisfaction from bringing joy to people through the homes we build and by offering the best value home a client’s budget permits.”
“Central to our philosophy too, is building sustainably and being eco-friendly with respect to reducing our impact on the planet as we build, and with the completed house.”
Scott speaks proudly of a recent build that occupied his team for almost a year. “It was a lavish 260sqm house at the Fairways subdivision on the Kinloch Golf Course.
painting Ltd Competitive rates
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Free quotes
Previous work record
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an environment that enriches the lifestyle of our clients and their families through high-quality workmanship
“I’m looking to expand my team to include a plumber and an electrician along with the painting crew I already employ. Keeping all the work in-house will enable me to have tight oversight of the all important quality and continuity of work flow.” And there certainly is plenty of future work lined up for this Taupo construction company which has built up a very strong reputation for its work ethic, commitment to an exceptional finish and its sustainable building code. “We have six new builds already contracted, plus all the routine maintenance work that we do for Housing New Zealand in the Taupo area.
and materials."
“Add to that some house renovations and additions and we will be busy – but that is what makes us happy.”
- Owner Scott Hadland
CNT
The house has beautiful features such as laminate flooring and high studded interior cedar doors, large architraves and a huge 3.2m floor to ceiling stone fireplace, as well as a myriad of imported bathroom and kitchen products. “It was a superb project to work on and really showcases the quality we pride ourselves on.” Scott Hadland is definitely not a man to rest on his laurels however.
Scottbuilt Construction NZ Ltd 26 Sunset St Hilltop Taupo 027 248 4269 scottbuiltnz@gmail.com www.scottbuilt.co.nz — Advertising Feature
Proud to support Scottbuilt Construction
Phone: 021 2120 278 or 027 378 1340
www.gnspainting.co.nz • gnspainting@rocketmail.com
MAG ROOFING LTD PH: 022 083 8754 Proud to support
Scottbuilt Construction MIKE & JASMINE GRIFFIN
A basin can make or break a bathroom – start by considering who will use the space, and how? Call into your local branch for more tips on creating the perfect bathroom. Plumbing World Home – life happens here.
Plumbing World Taupo 38 Nukuhau Street Ph 07 376 0017
PROUD TO SUPPLY SCOTTBUILT CONSTRUCTION
plumbingworld.co.nz
INFO@MAGROOFING.CO.NZ www.centraltoday.co.nz Issue #80, 2018 | 23
Property & Construction | Brough Earthworks
Making hard work easy Brough Earthworks is a small earthworks and earthmoving business with big family values who’ve been ‘making hard work easy’ for the locals in Taranaki since January 2015, after acquiring a well-known earthmoving business that had been running for over 40 years. The family business consists of four family members and four staff. Graeme Brough and two sons, Trevor and Nathan, along with Trevor’s wife Jessica, all work together to manage different aspects of the business. Graeme Brough (fleet manager and operator) owned and operated a dairy farm for more than 20 years, with an agricultural contracting business on the side. Trevor (project manager and pricing estimator) and Nathan (workshop manager and operator) are licenced building practitioners who owned a building business for five years with a combined 30 years’ experience. This experience sets them apart in the earthmoving industry in Taranaki with their knowledge and expertise on building sites. Jessica is the general manager of the small business and says “it is our goal to provide a high level of professional support and a
first class service to all our customers within the industry. “We’re dedicated to continual improvement in all aspects of our business to ensure a streamlined service is always delivered." To put it simply, the team at Brough Earthworks are passionate and driven when it comes to all
things earthworks. Together they have over 90 years of experience in their field and know what it takes to get their jobs done. Working in the commercial, residential and rural sectors in Taranaki, Brough Earthworks have already built a strong reputation in their first few years of business, with their emphasis on customer satisfaction and professional project delivery, by developing sound management and operating systems and encouraging a lively staff culture in their workplace.
With an extensive range of excavator sizes, skid steers, bulldozers, rollers, trucks and small plant, the experienced team work mostly alongside builders and plumbers in residential projects. A typical day on a Brough Earthworks site would consist of different teams completing site scrapes in preparation for new builds, laying of foundation hardfill including the delivery of all material to site, drilling of soak holes, excavations for tank and effluent beds and drainage, demolition of old buildings, farm maintenance and hill contouring, just to name a few.
PIRTEK
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Ph: 0800 PIRTEK 0800 747 835
24 hours 7 days
CONTACT US TODAY! 06 753 5281 | office@broughearthworks.co.nz | broughearthworks.co.nz
Pirtek Taranaki Ltd 2 Parakau Rd Proud to be entrusted with the hydraulic work for Brough Earthworks New Plymouth 30yrs of global experience | Hydraulic and Industrial Hose Fittings, 24 hours, 7 days emergency on site breakdown service sales@pirtektaranaki.com
Let’s start with the basics Right now there are people looking for a business just like yours. However, if you don’t have AdWords, there’s a very good chance they’ve just clicked one of your competitors’ websites. Most businesses would benefit from Google AdWords. It’s simple to set up, it’s fast, you set the monthly budget, and you can see the results immediately. Included is a complimentary call tracking service to measure daily results, plus you get a monthly report that’s explained in as much detail as you like. form of advertising you can measure, then increase or decrease, so you can manage your workflow accordingly!
and social media. Then on top of all that, you need to have a lead generating web presence with good traffic etc.
You’ve probably heard people talk about digital marketing, Google AdWords, online traffic, SEO
This can sound complicated – but it doesn’t have to if you talk to the right people.
24 |Issue #80, 2018 www.centraltoday.co.nz
We have many success stories where people have thought marketing is a waste of money, but have finally found something that gives them a transparent return on Investment. If you would like to be our next success story, please call or email: enquires@fatweb.co.nz. We have offices in Auckland and Christchurch and can discuss your needs over the phone or by Skype. Don’t let another year go by without truly discovering what digital marketing can do for your business.
0800 FATWEB | www.fatweb.co.nz
Property & Construction | Brough Earthworks The latest purchase for the Brough’s was a Caterpillar 259D Skidsteer with Sharp Grade laser leveller, which allows the operator to level ground accurately – to within two millimetres. This laser guided leveller system is much faster than using a skidsteer with a standard bucket attachment, and is ideal for spreading and levelling hardfill for ribraft foundations.
“We’re dedicated to continual improvement in all aspects of our business to ensure a streamlined service is always delivered.” - General manager Jessica Brough
Brough Earthworks’ YouTube channel and Facebook page both showcase GoPro movies of their teams operating their machines in ranging scopes of work. Looking into the future, the Brough family is working hard to grow their business. “We’re committed to maintaining long term relationships with our existing customers and growing relationships with new customers,” says Trevor, “and we take great pride in producing high quality and well managed projects.” CNT
Two excavators work together terracing face of hill for new subdivision.
Testimonials “Brough’s have done multiple earthworks at our properties over the years and we are extremely happy with the outcome every time. Graeme and the team are always friendly to approach and nothing is ever a problem. We would definitely recommend Brough Earthworks because of their friendly, efficient and hassle free service.” - Rod and Liz Christian, New Plymouth
Brough Earthworks 29 Saxton Rd Upper Vogeltown New Plymouth Taranaki (06) 753 5281 office@broughearthworks.co.nz www.broughearthworks.co.nz www.instagram.com/brough_earthworks www.facebook.com/broughearthworks
“I just wanted to let you know what a great job we received. We were extremely impressed at the professionalism the driver showed. He did a fantastic job, was very thoughtful and went beyond what I expected. Please pass on how grateful we are. When we need any form of earthworks performed in the future we will not hesitate to use Brough Earthworks again.”
The finished result.
- Troy Taylor, New Plymouth
— Advertising Feature
AGGREGATE PRODUCTS SUPPLIED Pit Metal (screened) | AP 40/65/100 | 10/20/40/100mm Clean Sand | Pipe Bedding | Builders Mix | Rocks
Please contact Russell for pricing or specialty product orders P (06) 756 9092 E office@ferndene.co.nz Ferndene Group Ltd, PO Box 86, Inglewood 4347
PROUD TO SUPPORT BROUGH EARTHWORKS
EDS are proud to be associated with Brough Earthworks. Congratulations on 50 years in business! Come and see us for all your Heavy Transport repairs and parts.
EGMONT DIESEL SERVICES LTD 26 Richmond St, Inglewood, NZ 06 756 6650 | 027 825 6433 egmontdiesel@gmail.com www.egmontdiesel.co.nz
www.centraltoday.co.nz Issue #80, 2018 | 25
Property & Construction | Resilient building
Environment | Water New Zealand
60 years protecting our most precious resource As Water New Zealand celebrates the milestone of its 60th anniversary, it also prepares for what could be one of the water service industry’s biggest reforms in decades.
Why sustainable building solutions make sense There are lots of things to consider when planning your new home or major renovation and one area rightfully deserving to be high on the list is sustainable building solutions. Incorporating good environmental design before you commence a project is vitally important for the conservation and welfare of our limited natural resources, can save you money in the long run and can avoid costly alterations later on. Homestar is the official rating and certification programme, operated by the New Zealand Green Building Council, that evaluates the environmental attributes of New Zealand's stand-alone homes in terms of energy, health and comfort, water, waste and more.
The Homestar assessment framework is divided into seven main sections. Each section is then subdivided into a number of “credits”. A quick overview of the framework can be: 1) Energy, health and comfort Looking into energy efficiency throughout the house (space and water heating, whiteware, lighting and renewable energy), moisture control, noise control and useability for disabled people. 2) Water Focussing mainly on water conservation within the home, including rainwater harvesting and grey water recycling wherever possible. 3) Materials
Ensuring you select environmentally certified materials, helping provide healthy indoor air quality and a more environmentally friendly The rating is on a scale from 1 to 10 (1 being very poor and 10 being world excellence). Many supply chain for your home. of the more problematic old kiwi homes sit in the 2-3 star region — so there is plenty of room 4) Waste for improvement. Looking at waste management during the construction process as well as from With the introduction of a rating system user occupation. homeowners are able to use Homestar™ to
independently demonstrate the true value of their home. As the market develops and demand 5) Site increases, homes with a higher star rating will Looking at items such as storm water runoff be able to sell for more money. control, native ecology, access to regular transport connections and local amenities, etc. Many overseas countries are now requesting that homes be officially certified before they can be bought or sold, and it is expected that Homestar will be one of the biggest changes to the New Zealand residential market in years to come.
The principal voice for the water sector, Water NZ provides specialised consultation to its corporate and individual members, on the sustainable management of New Zealand’s drinking water, waste water and storm water environments. Chief executive John Pfahlert sits at the head of Water NZ at a time when the industry’s main concern is a complex, nationwide governance issue: If we are going to change the service delivery, how do we do it? But it’s a conversation his organisation has been having for the past 20 years. The country’s water services are currently delivered by 67 different district and city councils nationwide, who provide those services to ratepayers in accordance with whatever processes and systems suit the local needs. Stemming from the Havelock North Drinking Water Inquiry, the government is examining whether or not the current way is the most effective way to deliver water, and if not, what is. Two key recommendations from the Inquiry was the proposal to establish an independent drinking water regulator and the suggestion that the government examine whether the number of entities delivering water services was optimal. John says that, bolstered by public enthusiasm, while the government is focused on how they might prevent deterioration of water quality in New Zealand, it makes sense to look at any regulatory levers at the same time. On one side of the conversation is the proposition that decisions concerning local systems and/or processes should be made/ handled at a local level (thereby in support of many different entities).
On the other side, that water service provision is a technically skilled service that local councils may be incapable of best delivering (thereby in support of fewer entities). “Water New Zealand is supportive of a smaller number of entities delivering water services, we’re supportive of a new regulator for the sector, and we’re open to having a conversation about how that might happen,” John says. Water New Zealand’s role in all of this is to use its expertise to advise government and its 1900 members, from various local governments as well as those supplying goods and services within the industry, on the best way forward. “We’ve always prided ourselves on approaching these difficult issues from an evidence-based point of view, in this case providing advice to the government about how it can be done better, based on results we’ve seen internationally, on an issue we’ve thought about over many, many years.” John believes it’s time to run the ruler over existing legislation and ask, ‘Is it fit for purpose? Is it delivering what we want? Are there better outcomes that provide better care for people and for the environment?’ “At Water NZ we believe there are.”
CNT
Water New Zealand 39 The Terrace PO Box 1316 Wellington (04) 472 8925 enquiries@waternz.org.nz www.waternz.org.nz — Advertising Feature
6) Management Looking at health and safety issues within the home and the selection of environmentally responsible building contractors.
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26 |Issue #80, 2018 www.centraltoday.co.nz
•
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Stormwater360® BETWEEN SKY AND SEA
Stormwater360 is the industry leader in stormwater management delivering innovative and sustainable solutions to manage stormwater and reduce its impact on the environment.
Congratulations on 60 years Water NZ
Call 0800 STORMWATER or visit www.stormwater360.co.nz for more info
WE ARE DEDICATED TO THE SAFETY OF YOUR STAFF, CONTRACTORS AND THE PUBLIC. With more than 50 years’ experience in the construction sector we are well aware of the needs of the industry. This means we realise how important the safety of your best asset – your staff – is to you and your company’s future. So, as a national company servicing New Zealanders in the construction industry, we are committed to the safety of your staff. And when you deal with us you’re dealing with the owner, which means you receive a superior and speedy service – every time. Our extensive construction knowledge ensures we understand local compliance issues and we realise how critical your deadlines are and we guarantee to be on time – check out our Secureguarantee.
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• We guarantee to beat any written quote by 10% • We guarantee to return all quotes within 48 hours otherwise you will receive the first week rental FREE of charge! * Terms and conditions apply to the Secureguarantee
By using Securefence and scaffold you can rest assured that your objectives of safety, cost and meeting deadlines are of paramount importance. All our equipment is rigorously tested to the highest of standards. Our scaffolding covers all NEW WorkSafe working height requirements providing fall protection for builders, painters, home handyman and roofers on new and existing home constructions.
Ask your builder if he’s using Securefence and scaffold – it will save you money.
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www.securefence.co.nz | www.securescaffold.co.nz 18c Old Taupo Road, Rotoura 3015 | Level 6, 10 Scotia Place, Auckland, 1010 49 Montgomery Crescent, Upper Hutt, Wellington | 2 Ivan Jamieson Place, Christchurch Airport, Christchurch 8053, NZ
www.centraltoday.co.nz Issue #80, 2018 | 27
CAREERS
The new government plans to see a billion trees planted in the next ten years – double our present forest planting rate. There are dedicated facilities to supply this workforce: • The University of Canterbury’s School of Forestry – Degree through to PhD in forestry and forest engineering. • Toi Ohomai in Rotorua – NZ Certificates in forest management and operations, as well as a Diploma in forest management. • NorthTec in Whangarei – NZ Certificates in forest skills and harvesting. • EIT in Gisborne – NZ Certificates in forest harvesting and operations. Four of the entryways for the whole lot of people we urgently need to fill the ranks of foresters, engineers, scientists, drivers, processors and managers who keep our six-billion-dollar export industry growing. See the Forest Industry Careers stand, with PICA, at the Careers & Education Hub at the National Fieldays.