Canterbury Today issue 119 by Academy Group

Issue 119 | June/July 2013

All Gunn's blazing

Whitebait-TV's Janine Morrell-Gunn on relationships, corporate responsibility and changing the world

The science of marketing Creating a big bang in the marketplace

Motivation games Getting into gear before winter kicks in

Realising the grand plan Bob Parker on where we are and what lies ahead

Chips off the old block

R R nds h a s u Tho rs wort ds lla ewar o d f o r R e! e d a u of Re this iss details r in 4 fo

The Block New Zealand winners Ben and Libby Crawford build a new business from the ground up

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Issue 119 June/July

In this issue... Viewpoints

Features

In Business

6 | Management

12 | Pinned it

34 | Rebuilding Christchurch

Business consultant Kevin Vincent talks about training sales staff

Ten ways to use Pinterest to promote your business

Getting health and safety conscious at the workplace

6 | Legal

14 | Motivation games

45 | Property and Construction

How to get yourself and your team motivated as the battle to push through winter begins

Landscape architects H & S Design, exterior architects Arko, Takahe Construction, Lanyon and Le Compte Construction, Chain Reaction Cycles, MCG Fence Hire, Lighthouse Lighting, Cequent Projects and Smith and Sons Ashburton

Catherine Muir from Malley & Co Lawyers discusses how trusts can protect your business

7 | Governance CECC CEO Peter Townsend on how collaboration is the pathway to takey Canterbury Today

Issue 119

15,284 ABC circulation as at 31/03/13

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7 | Politics Labour Party leader David Shearer talks about the promise of prosperity

16 | The science of marketing Creating a big bang in the marketplace

18 | Business tip How to make better decisions

8 | Strategies

18 | Asked and answered

Colin Clapp from Accountable Business Progress says a healthy profit doesn’t guarantee a healthy future

Real life operational boggles solved for you

8 | HR

A performing artist with his own record label and judge on New Zealand’s Got Talent – is there any stopping Jason Kerrison?

Julia Hurren from Lane Neave Lawyers on using staff secondment

9 | Sales Sales specialist Richard Gee tells how to get sales people past call reluctance

21 | Talking talent

68 | Travel and Tourism ToituOtago Settlers Museum and the Rainforest Retreat

Time management expert Robyn Pearce on who you should really talk to about your office design

74 | Goods and Services Tech experts Computer Troubleshooters and social hub The Elmwood Club

10 | Online

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• A free 15-step internet marketing guide on page 32 • An internet marketing consultation on page 33 • Get $100 off a Google Adwords campaign on page 33 • Check out the Steelhaus special introductory offer on page 41 • Free design for Lighthouse Lighting clients on page 52 • A special West Coast Accommodation offer on page 70 • A free night’s accommodation at Rainforest Retreat on page 71 • Buy two SafeBottles and get a third free on page 88

58 | Business Development Apparelmaster Christchurch, New York Deli, Pegasus Engineering and Roberts Engineering

9 | Working Life

MyOffice director Steve Lowery tells how the cloud can simplify and enhance your operation

22 | Cover story

76 | Hospitality

Whitebait-TV's Janine Morrell-Gunn on relationships, corporate responsibility and changing the world

Procope Coffee House, The Donut Boutique, The Woolston Club, Temp’s Bar, Café Olive, Café Time, Woollaston Estates, Wigram Manor, Coriander’s Restaurant, The Store Kekerengu, Speight’s Ale House, Marlborough Vintners Hotel and Bubbly Grape Wine Tours

26 | Chips off the old block The Block New Zealand winners Ben and Libby Crawford build a new business from the ground up

28 | Realising the grand plan Mayor Bob Parker on just what it will take to make Christchurch one of the greatest little cities in the world

95 | Focus Switch Lighting, Gnomes Alpine Sports, Unichem Brighton Village Pharmacy and Ronald McDonald House

102 | Agribusiness Cost effective vege packing with Fresh Vegetable Packers and Formbuild AAG

103 | Transport & Motoring Airpark Canterbury’s new parking option at the airport

• Grab a sample pack of Canidae all natural dog food on page 91 • Win a $100 voucher for King of Snake on page 106

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Viewpoints | Management/Legal

Field sales coaching

How trusts support and protect your business

Kevin Vincent is a director of business improvement consultants Vincent and Nugent Limited Visit www.vincentnugent.co.nz

How often do you ‘field sales’ coach your sales teams? Sales coaching is an ongoing process of analysing and discussing the performance of your salespeople with the goal of improving aspects that need strengthening and reinforcing those that are performed well. At the end of any coaching discussion, salespeople should have a positive feeling about themselves and the skills they’ve performed well. They should also be determined to strengthen any skills identified as development needs. In order for you to achieve these results, it’s important to reinforce skills that your salespeople execute well, and get them to discuss areas which can be improved. Two way discussions and idea sharing between yourself and your salespeople are critical to the coaching process. Field sales coaching focuses on developing the specific selling skills and knowledge of your salespeople, such as selling benefits, handling objections, closing, product knowledge and the like. Ideally, you need to be with the salesperson on the sales call to observe skills and behaviours. Effective coaching takes place before the sales call. This will help “set the stage” for the situation the salesperson faces. It means getting salespeople to brief you on the background, or history, of the account and to define their objectives for the call or for the account.

This analysis will provide both of you with the basis for strengthening the salesperson’s performance. Field sales coaching is one of the most important activities you will perform in terms of developing your people and achieving sales improvement.

The benefits of field sales coaching are numerous: • It can improve the performance of your salespeople • It may help you discover new strategies for approaching the accounts, which you can share with your other salespeople • It shows that you care about developing your salespeople and want to help them grow professionally. This can be a strong motivator in their job performance. It allows you to demonstrate your expertise in the field • It enhances your credibility • Most importantly, field coaching is the most effective way of generating permanent improvements in performance.

Catherine Muir is a partner at Malley & Co Lawyers, specialising in trusts, commercial, property and relationship property law. Visit www.malley.co.nz.

The business environment in New Zealand has become progressively tougher. Changes in legislation governing health and safety in workplaces mean more onerous duties and obligations are placed on directors of companies. Add in cash flow risk, increased IRD activity in the area of tax compliance and an increase in claims for defective workmanship in the building industry and this covers just some of the factors increasing the risk faced by business owners today. How a trust can help Many business owners are turning to trusts as a way of protecting their personal and business assets from business risk. If business and personal assets are in a trust, it is less likely they can be accessed by a claimant. The level of protection gained will depend on how well the ownership of the assets has been structured, how well the trust deed has been drafted and how well the trust is administered. The importance of the trust deed and trust administration

It is important to determine priorities for how you will spend your coaching time and with which salespeople you will work with the most.

Not all trust deeds are created equal. The drafting of a trust deed is not a “fill in the gaps” exercise. Every trust deed should be specifically drafted to provide for:

Also, you will need to handle your role in the call with skill. You achieve this by making the salesperson feel at ease and by directing the customer’s attention to the salesperson as much as possible.

• The objectives of the person establishing the trust • An appropriate class of people intended to benefit from the trust assets

It also means making certain the salesperson understands your expectations and objectives for his or her development.

• The risks that the person establishing the trust is seeking to protect against

But don’t leave it there - coaching also takes place after the call. This is to analyse how the salesperson handled the sales presentation, or a particular part of the presentation.

Many trust deeds leave too much control with the person who established the trust. This makes the trust more vulnerable to third party claims. Care needs to be taken to avoid this. The class of beneficiaries of the trust (the people who can benefit from the trust capital and income) should not be too broad. This reduces the risk of trust claims by beneficiaries and claims by former spouses of family members if the marriage of a family member ends.

This analysis after the call is one of the most important times in coaching. It requires that the salesperson break down the key points and help analyse how the call went.

• The type of assets that will be in the trust.

Vincent Nugent offers a one day comprehensive “Field Sales Coaching” training workshop for sales managers throughout New Zealand. Please contact kevin@vincentnugent.co.nz for information on this course.

Can you sell? If so, we want you ! 6 | June/July 2013 www.canterburytoday.co.nz

The trust deed should give the trustees power to retain assets transferred to the trust that are not authorised trustee investments and release the trustees from their obligation to diversify investments. Good trust administration is equally important. There should be an independent trustee and that trustee should play an active part in decision making. Trustee decisions should be recorded in written resolutions. Meetings should occur regularly to consider the assets in the trust, how the income and capital of the trust should be applied and the circumstances of the beneficiaries. Poorly drafted trust deeds and poorly administered trusts are giving rise to successful claims against trusts and trustees by relationship property and other claimants. What to look for in your trust deed • The trust should have at least one independent trustee • The power to appoint and remove trustees should be held by someone independent of the trust • The class of beneficiaries of the trust should generally be narrow, but the trustees should be able to add more beneficiaries later if required • The trust deed should have two classes of beneficiaries, discretionary beneficiaries and final beneficiaries • The beneficiaries should be able to benefit from trust assets in a number of different ways so that income or capital can be applied in a way that is best for that person • The trustees should have power to hold assets that fall outside trustee investment duties under the Trustee Act • The trustees should have power to vary the provisions of the trust deed. Importance of specialist advice Trust law is a complex and rapidly changing area of law. If you are considering establishing a trust, seek advice from a specialist trust lawyer to ensure your asset structuring and any trust you set up gives you the best possible protection.

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Viewpoints | Governance/Politics

Collaborating our way to prosperity In addition to his role as CEO at the Canterbury Employers Chamber of Commerce, Peter Townsend is the Collaborate Canterbury Spokesperson. Visit www.collaboratecanterbury.org.nz

All around Canterbury, businesses are booming as the Christchurch rebuild starts ramping up. It’s busy – busier than it’s been for a long while. A regional economic growth rate of 7.5 percent, compared with 2.4 percent in Auckland, means order books are full and profits are looking healthy. Many business owners are thinking, “if this continues for a few years, we’ll do well, and then go back to business as usual”. Some are also thinking, “we need to protect our patch and keep as much of this new business for ourselves as we can”. I have news for you - it’s not going to continue like this – it’s going to get busier than you can imagine. And we are not going back to business as usual – we are going somewhere completely new. The pre-quake regional economy is gone and the future looks totally different. Like most other business in Canterbury, your business doesn’t have the resources to go it alone. If you want to prosper in this new environment, you will have to act differently. Just look at the numbers. This rebuild is going to be worth $40 billion. Between 18,000 and 25,000 houses are going to be rebuilt or repaired. The housing rebuild is going to take five to 10 years, the infrastructure rebuild is going to take eight to 10 years, and the CBD rebuild is going to take up to 20 years. We are talking about a quantum increase on what’s happened to date. We are about to embark on the biggest economic development programme New Zealand has ever seen. We are going to need all the resources we can get – we will need the rest of New Zealand to help us. Over the next two decades, whether we like it or not, resources will be pulled in from outside Canterbury. To maximise the opportunities for your business, you need to make sure those resources are working with you, not against you. Only by collaborating with other businesses across New Zealand can you do that. There are some fantastic examples of collaboration happening already. A Picton

company that’s making steel frames for a Christchurch company, a Nelson architect designing six houses for a Christchurch architectural practice, an Auckland law firm that’s contracted to handle resource consents for a Christchurch law firm. And every week, as I talk to businesses in Christchurch and around New Zealand, I see new examples of collaborative partnerships that are reaping the benefits of the rebuild. These businesses are not ‘stealing’ work from their Christchurch partners. They are providing the resources their partners need to handle the work that’s coming their way. But building these collaborative relationships takes time. It takes six to nine months of relationship building to create a mutually beneficial partnership. Businesses that wait until they are desperate for more resources will be too late. Even if your business is doing just fine, it’s time to start looking at what relationships you will need when the rebuild really kicks in. Ensure you have the resources lined up and ready to go when you need them. And don’t think it’s just the construction sector that needs to get ready. This rebuild is so big it will permeate every sector of business. We’ll need to feed, house, clothe and care for more workers, open more shops, provide more entertainment, transport and store more materials… do more of everything. Where will your business get its supplies from? Who will transport them? How will you make sure you don’t have to turn business away? How will you protect your reputation for delivering high-quality work, on time? Collaborate Canterbury (www. collaboratecanterbury.org.nz) has the tools your business needs to keep control and make the most of this unprecedented opportunity. It helps you find business partners you can work with, and gives you a toolbox for building a collaborative relationship you are comfortable with. Over the next decade, businesses New Zealand-wide will be working in Christchurch to help the rebuild. Are you doing what’s necessary to ensure they will also help your business to prosper?

The promise of prosperity

David Shearer is the MP for Mt Albert and leader of the Labour Party

As the parliamentary inquiry into the future of manufacturing continues, we have been hearing the personal stories of many workers and business people who have lost jobs and income. Some of those stories are heart-breaking; in four years, more than a thousand manufacturing companies have closed their doors with 40,000 jobs lost. We’re seeing higher unemployment, lower export earnings, higher international debt and a slide towards a poorer New Zealand. Jane and David Ellis from Earth Sea Sky are successful Canterbury based clothing manufacturers who made a submission to the manufacturing inquiry. They’re determined to keep manufacturing in New Zealand and should be applauded for that. But Jane and David’s business is facing a double whammy. The high dollar means they can’t compete with overseas manufacturers when exporting, meanwhile here in New Zealand the Government’s procurement policies have seen them shut out of important local contracts that would have boosted their business. Energetic businesspeople like Jane and David Ellis need to be met halfway by an active government that’s working for them. I want to make it easier to do business in New Zealand. It’s imperative that we modernise our economy and turn this situation around. First we need to create a deep pool of investment in New Zealand that businesses can draw on to expand and export to the world, upping our national income. A universal KiwiSaver will provide this.

We’ll pay the equivalent of the dole to every tradesperson willing to train a young apprentice. Our young people are central to our plans, and we must make sure they’re all in work, education or training. The New Zealand of the future will require an energetic, high skills workforce. A procurement policy is a necessity. Kiwi businesses like David and Jane Ellis’ should always be at the front of the queue when the government is considering a big purchase. Taxpayer money should never be spent on overseas products that could be made here by Kiwi businesses for a fair price. Our provincial centres are neglected and struggling. Labour is developing a policy package to support businesses in the regions. We will not stand by and let the high dollar strangle New Zealand businesses. We will overhaul the Reserve Bank Act to give proper weight to important economic considerations such as jobs and the exchange rate, not solely to inflation. The National Government is racking up debt, selling assets and ignoring the high dollar while New Zealand businesses suffer and close. Labour will fight for the survival of New Zealand businesses. We’re a hardworking and smart nation. Under my leadership we will develop an efficient, ideas-based economy that turns heads internationally, brings our expatriates home and leaves a legacy of prosperity for the next generation.

If we implement a capital gains tax, people will be encouraged to invest in productive New Zealand businesses, rather than speculating on property (this capital gains tax will of course exclude the family home). We want to give tax breaks to businesses that invest in research and development, encouraging innovative and new ideas and products that we can take to the rest of the world.

www.canterburytoday.co.nz June/July 2013 | 7

Viewpoints | Strategies/HR

A healthy profit does not guarantee a healthy future

Make staff secondment work for you

Colin Clapp is the Chief Thinking Officer at Christchurch based Accountable Business Progress. His team helps to turn good businesses into great companies. Visit www.accountable.co.nz

A successful business is one that is making a profit, paying the bills and letting you live comfortably - right? Wrong! A healthy profit does not guarantee a healthy future. You might have made profit this month, but what about next month… can you guarantee future success? Profit measures what has happened, but it does not recognise everything that enables your business to generate that profit today and into the future. Your daily efforts, employee contribution, marketing and most importantly, client perception and trust, will all contribute to future success. Developing these aspects of your business adds value and it is value that measures what will happen in the future. To better understand this concept, think about how you would prepare yourself to invest in a company. You could either look at its current profit level, or you could look at the price, its future potential, the value of its stock and whether this value will increase over time. Making a judgement based on profits would seem unreasonable and like an investment; your business has the ability to increase or decrease in value over time. Thankfully, unlike profit, you have full control over how much value your business holds for as long as you continue to invest in it. Once you believe and understand that it is value driving your business success, you can look forward rather than back and profit will naturally drive everything in the background. Here’s how to increase your business value: Differentiate your business A business that has unique capabilities and stands out from its competitors is more likely to be recognised, and rated, by customers. Providing an unparalleled service creates long term, profitable customer relationships. If you don’t have a differentiating factor, create one. Whether you make your focus about being the fastest, most reliable, or most customisable service, there are two rules to follow. Ensure your differentiating factor is as specific as possible, such as ‘Delivered within

24 hours – always' and make sure you can always fulfil it. Form strategic alliances Strategic alliances can be a great source of growth. For example, connecting with a complementary company may allow you to tender for work you may not be able to deliver on your own. To make the most out of a strategic alliance, be clear on your desired outcomes, prepare a business plan and SWOT analysis of your joint alliance and set specific time-lines and trial time-frames. Develop your brand An established and recognised brand builds market credibility over time and such a reputation can help sustain revenues through growth. Perform some internal research and understand what three things define your business. Use these as the building blocks of your brand.

Julia Hurren, is an associate at Lane Neave Lawyers, working in all aspects of employment law. Visit www.laneneave.co.nz

With the Christchurch rebuild gaining momentum this year, a number of businesses are facing shortages of the personnel and skills required to meet the increased demands on their business.

build relationships and offer the employees opportunities to gain further experience, training and develop skills that may not be focused on in their traditional role.

Recruitment can be a long and expensive process and once an offer of employment is made, that is a long-term commitment for a business.

From a legal perspective, it is important to note that the employer does not change through the secondment. The original employer remains the legal employer for the seconded employee during the term of the secondment. Therefore, the legal responsibility for the employment also remains with their original employer, even though the employee performs their day to day duties for the host business.

Collaboration through secondment of employees can be a good strategy to meet the initial demands on a business before recruiting longer term employees to permanent roles.

It’s also important to enhance the emotional appeal of your brand, whether it’s touching imagery or a reminder of your company’s longstanding role in the community. A brand will endure far longer if it doesn’t appeal purely to the rational side of people’s brains.

A secondment is an arrangement where an employee is temporarily transferred to another role during his or her employment. This transfer can take place internally; for example transferring an employee from another office to Christchurch on a temporary basis.

Retain important staff Key staff members who are experienced are a valuable asset. Provide a work environment that is enjoyable to be in, create opportunities for career progression, empower your team by encouraging an open dialogue and acknowledge individual contributions. Provide these opportunities and incentives and your team will want to help you create a valuable business.

Secondments can also occur externally between two different companies. In this case, the employee remains employed by his or her original employer and is transferred to another company (the host) to perform a role for a fixed period of time. This can often be the case where one business has a significant benefit from ‘borrowing’ or being ‘lent’ the employee for a specified period.

Strengthen systems and structures Having procedures and training manuals in place strengthens your business value. They provide the ability to quickly train new staff, create accountability and ensure everyone is working on the same page. Create training documents, incorporate a project management system and regularly hold team meetings to keep track of everyone’s expectations and outcomes. Creating a valuable business is not a difficult process, but one that relies on an understanding of what it is that determines your success; not your profits, but the employees, customers, operations and services bringing it in.

However, there are downsides to secondments too. The main disadvantage to a host business is losing the skills and experience of the seconded employee when the secondment ends.

Any employer entering into a secondment arrangement should be aware that they will remain responsible for the employee as if they were onsite and must continue salary, annual leave and sick leave payments, as well as considerations such as health and safety, performance and remuneration reviews. For a business providing an employee on a secondment basis, it is important to reach an agreement with the individual employee about the nature of the secondment. The parties (the host employer and original employer) should also enter into an agreement that outlines the expectations and responsibilities throughout the relationship.

The employer should ensure that the host company complies with the same standards There are benefits to secondments for of health and safety and make it clear who all parties, especially as it enhances the provides the tools of trade. Generally, the extent to which businesses can co-operate, employee will continue to be paid by the collaborate and build on-going relationships. employer as per usual and the employer will For example; Christchurch host businesses generate an invoice for the host company to may require more employees or those meet this cost. Therefore, the parties should set with specialised skills during the course of out their expectations as to payments to ensure that the employer does not face a shortfall the rebuild. The host business obtains the benefit of having a role filled that otherwise between salary payments and receiving invoice payments. would not have been with a person of the necessary skill level, only for as long as is While the information in this article and on the required. This means the business is not Collaborate Canterbury website will provide required to follow a lengthy recruitment useful information, it is not intended as a process and carry the risks of termination. substitute for specific professional advice on any matter and should not be relied upon for For businesses outside Christchurch, that purpose. secondment creates the opportunity to

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Viewpoints | Sales/Working Life

Overcoming call reluctance Consulting the right people about your office layout Robyn Pearce is a time management expert, helping people turn time challenges into high productivity. Visit www.gettingagrip.com

Richard Gee is an author, international speaker and trainer of sales people. His websites www.geewiz.co.nz, www.geewiztv.com and www.successful.co.nz contain examples and free strategies for sales marketing and business development

Every sales manager dreads salespeople who will not go visit customers or are reluctant via a host of excuses of trying to sell. They use excuses such as “It’s quicker to send emails” and “I have phoned, but he has not returned my calls”, or “There is no time left today to drive out there and call.” You can add to these “I can’t get appointments” and “I am waiting for his decision”. These are all symptoms of an exercise known as ‘call reluctance’ where the salesperson is scared to call and sell because of lack of skill or likely refusal to buy.

email - especially the ending offer of action to follow up. Set the standard that emails and phone calls do not count as activities to measure - only face to face calls count and if emails and phone calls are being counted, then change needs to occur. Lack of quote follow up Set a standard that all quotes must follow a template. This template includes a customer brief, your offer, your benefits and the investment. There must also be a set follow up time and date to contact the customer.

It is serious but can be fixed...

The check every day for two weeks, then drive the response to follow up quotes every day at a set time.

Personality

Sales planning

Examine the sales person personality and check if it is outgoing and likes to meet people or is timid and admin focussed.

Encourage use of AIDA or SPEND as structures that drive a decision and spend time with your rep face to face selling, to observe the use of a structured conversation plan.

By going on sales calls with the salesperson you can help overcome this trait, or decide to change roles or help find a new career if the personality does not like meeting new people. The actual cause of this issue was that it was, in fact, a hiring mistake. Skills issue By travelling alongside your rep in calls you can observe the skills used. Look for listening technique, questioning technique and their ability to overcome objections. If any of these are observed - start training them. Either do it yourself or put them on a seminar / workshop to add skills.

If your company is relocating or you’re remodelling your premises, I urge you to get input from the people who’ll be working in it, not just the boss, the architect or the interior designer. Nearly every week I hear stories about offices designed with a primary focus on what looks good, not what encourages real efficiency. Maybe there’s something missing in the curriculum for architects and designers? Far too often the people who will work in the new space are only consulted after all the design elements are finalised, if they’re lucky. More often they’re presented with a fait accompli – often it’s only a choice as to where their desk will face, sometimes not even that (especially in big offices). And then, within days of moving, complaints start to surface about inefficiencies.

If these basic skills are not present, you need to send the rep to training to build these skills as your business depends on it.

I might be wrong, but it seems few get advice from building efficiency consultants who specialise in helping companies use their office space effectively. They can save you many thousands of dollars and costly mistakes.

Call reluctance might seem like a massive hurdle, but it can be easily overcome with the above strategies.

Here’s a small selection of stories I was told by frustrated workers in different locations around New Zealand.

Upcoming Christchurch seminars • June 25 - Sales Basics • June 26 - Sales Management • July 23 - Sales Basics • July 24 - Sales Management

Knowledge will bring the confidence back and help make a good sales rep. Telephone or email focus

One organisation has just moved most of their staff from all around town into one lovely new building. They reckon having them all in one building will be more efficient. They will certainly spend less time walking between buildings, but as to efficiency, I’m not so sure. The organisation is mostly open plan, which if they had plenty of quiet rooms, might still be okay. However, space is already at a premium and they haven’t yet got everyone moved into the new building. This is already putting a lot more pressure on quiet rooms and the workers already there report people running around with clip boards, counting heads, trying to work out how they can squeeze in 50 or more people into spaces already quite tightly packed with humanity. Heard of battery hens, anyone?

This is time wasting and non productive. You hired for face to face selling skills - not actions that get there by phone calls for appointments and emails. Check the call guide or language being used on the phone and the structure of the

Of course we can make do with whatever the environment allows – I’ve done it myself more than once. And we can work very effectively in very small spaces. Problems arise however, when we have to constantly share with other people in small spaces. Why? Because we all have different space needs and work styles, let alone different roles. Then there’s the new building designed to meet the coveted five star green rating. I’m a big supporter of energy efficiency, but did anyone stop to consider worker efficiency – and eye strain factors. At least some of the staff can’t see to do their work with the lower wattage light bulbs that meet the coveted five star standard; so guess what people are doing If they can reach the light-bulbs? While we’re on lighting, you might like to do some research into the impact of working under fluorescent lighting all day long. Many people get eye strain, others report headaches and there are many other potential issues reported. And if a light is flickering because it’s due for replacement, some people will get really sick, often with dreadful migraines. And one last one for today; a very attractive looking building with a lot of glass is impossible to work in for the staff seated anywhere near the windows. People couldn’t see their screens. At first they put up cardboard near their desks. That didn’t look too good! The firm then installed blinds. Now the workers have to put their lights on to see and can’t tell what the weather is doing, so they feel like they’re in a box. I’m sure all the organisations involved in these stories were trying hard to create beautiful efficient buildings. But in these cases they’ve missed the most useful planning resource – their staff – and it would have cost them virtually nothing to get the input.

Do you have Temporary Accommodation Costs due to the Earthquakes? Are you a Homeowner? Has your Insurance run out?

3 3

You may be eligible for financial assistance (not income or asset tested)

www.quakeaccommodation.govt.nz 0800 673 227

www.canterburytoday.co.nz June/July 2013 | 9

Viewpoints | Online

News | Events Diary

Getting your head in the cloud Steve Lowery is the director of myOffice – specialists in construction sector business support, focussing on accounts and business systems. Visit www.myoffice.co.nz

Working in the cloud creates a certain magic and simplicity in your business. It gives you instant, anywhere and real time information that allows you to get on with the ‘money making’. Putting your accounts in the cloud is the exact opposite of walking around with your head in the clouds. Already more than 135,000 businesses are actively using Xero and more than 150 software companies are linking their software applications to Xero. What this means is you have the ability to use Xero to manage pretty much any part of your business. And by moving many of your business systems into the cloud, the sky is the limit. You have instant access to everything happening in your company, from any device, anytime, anywhere in the world. Xero the world’s easiest accounting software, is in a league of its own when it comes to saving time and giving you instant snap shot of your financials. You only pay for what you need and there are companies like us that will get you set up, manage the running of and support your accountant in ensuring Xero is adding value to everything you do. Then as your business grows and changes – you can add in additional services to increase your productivity. So what is cloud computing? Many have asked the following question – it’s just the internet isn’t it? No. You make use of the internet to connect your device (that could be your computer, tablet, phone or laptop) to the cloud. Simply put – the internet is simply the connection to where your data is stored. Like many others starting to consider the cloud as a viable business option, you want to know if your information is safe. Yes it is. In fact, it’s safer than on your computer at your office. Your computer can be stolen, damaged or corrupted quite easily, in the cloud it is hosted (looked after) by companies that spend millions on systems and experts to protect your data - just like all your banking data you access online.

What the cloud can do for you Remote access on any device Going ‘to the cloud’ gives you mobility. Anywhere, anytime, on any device… it’s available everywhere and to other members of your team. Access to real time info Make decisions fast when you are out in the field, away from the office or on a job, knowing you have the right information. Regular financial reporting helps you to prepare for the future, whether it is increased stock levels, declining sales trends, increasing costs, or tax planning. Banking and billing with ease In Xero you create and then send your invoices to your customers – it’s all tracked and you will always know who has and hasn’t paid and what is owed. Better still, when you spend money, your bank statements feed directly into Xero, eliminating the need for manual input which results in a massive time savings. Delegating work Information can be shared between multiple users and computers and all viewed at the same time, so with everything in one place, delegating and tracking information is simple and seamless. Wide range of solutions There are 150-odd companies that plug into Xero, meaning there is nothing you do that will not work seamlessly as you grow, expand and introduce new systems. There are online payroll systems, automatic data entry and job-management programs that can effortlessly track and process quotes, jobs, stock, back cost and so much more – feeding information straight into your Xero. Magic! Your data is always safe If the worst happens – your information is always safe. After a disaster and as we saw in Christchurch, you don’t have to wait to get access back to a building or dig a server out of the rubble – hook into the internet and you won’t have lost any of your account information. Online cloud technology can save you and your business hundreds of hours resulting in massive productivity improvements!

EVENTS DIARY

WEDNESDAY, MAY 29

THURSDAY, JUNE 13

Exporter Breakfast At May’s Exporter Breakfast you’ll hear from two leading manufacturing and exporting companies in the high-tech sector – Canterbury Scientific and GPC Electronics. So get along to the Legends Metropolitan Stand at the Addington Raceway to learn what makes these companies tick and how they stay competitive in the global market. To book email: registrations@cecc.org.nz

New Government procurement guidelines The Industry Capability Network, Ministry of Business Innovation and Employment and Business NZ are teaming up to bring a road-show to the regions on the changes happening in Government Procurement. These briefing sessions will tell you about how the rules will make it easier for you to do business with Government. To book go to: www.cecc.org.nz

THURSDAY, MAY 30 Introduction to business seminar This free introduction to business seminar is focused on people who are starting a business. It shows you how to work smarter using online tools and services. It will discuss various business structures, income tax and tax rates, business expenses you can claim, book keeping requirements, tips and much more. To book go to: www.business.govt.nz

SUNDAY, JUNE 2 Christchurch marathon Inspired by the 1974 Commonwealth Games, the Christchurch Airport Marathon is renowned as New Zealand’s fastest course, but it is also one of the most scenic and supportive. Whether taking on the full marathon, half marathon, 10k or Kids’ Mara’Fun, your challenge is made manageable by scenic surroundings and residents cheering from their front gates. In short, the Christchurch Airport Marathon offers something for everyone. To register visit: www. christchurchmarathon.co.nz

FRIDAY, JUNE 7 Ronald McDonald House national street appeal Show your support by participating in a fundraising event to help support the house. Ronald McDonald House provides accommodation and support to families while their child receives hospital care. The House celebrated its 10th anniversary earlier this year, on March 10, since its doors were first opened in 2003. If you’d like to volunteer or make a donation go to: www.rmhsi.org.nz

Children Massaging Children (CMC) Award winning & Scientifically proven programme for education ... resulting in students becoming calmer, happier and friendlier towards each other.

www.childconnection.org.nz All created by Eva Scherer programmes teach Empathy and Peace in the purest form

10 | June/July 2013 www.canterburytoday.co.nz

What’s happening on the business and entertainment front

FRIDAY, JUNE 14 Facebook for real estate seminar Biz Support Solutions hosts this half day seminar designed to benefit sales consultants, management, PAs and assistants. Facebook is an excellent tool to help grow your business when set up and managed correctly. With in exceess of one billion users worldwide, including more than two million New Zealanders utilising the social networking site, it is an effective way to connect with potential and existing vendors, contacts, peers and industry specialists. So if you’re not active on Facebook, you’re not making the most of search engine optimisation opportunities. To book go to: www.eventsfinder.co.nz

TUESDAY, JUNE 18 Telephone sales skills A workshop designed for customer service roles which are required to sell via telephone. It will focus on the fundamentals of a consultative yet persuasive approach to selling and blends many of the proactive sales and customer service programmes. Hosted by the NZMEA at 181 Blenheim Road, Riccarton. For more information call 0800 353 2540 or visit: www.nzmea.org.nz

WEDNESDAY, JUNE 26 Quick Changeover Procedures workshop This NZMEA workshop covers the knowledge and skills needed to develop and improve quick changeovers in a manufacturing environment. Speed and safety are covered so the process of a rapid changeover happens right first time. For more information call 0800 353 2540 or visit: www.nzmea.org.nz

News | Christchurch City Council

Avoid dump fees and help others The saying “one man’s trash is another man’s treasure” certainly rings true for the Christchurch City Council Free Materials service which is being launched throughout Canterbury. The free service uses a website, www. freematerials.co.nz, to connect businesses, schools and other organisations that have surplus reusable materials that they can offer free to organisations that have a need for the supplies.

“This really is a case of the Canterbury community taking care of its own,” says Kevin Crutchley, the council’s Resource Efficiency Programme manager. By making available reusable materials that a business, school or other organisation no longer has a use for, and listing it on free materials, participants can avoid the cost of sending these materials to landfill. “The service is good for the environment by finding a home for reusable materials and it saves participating suppliers and collectors money,” Kevin says. “It is great way of reducing costs to your organisation and helping the Canterbury community source free materials.”

Christchurch City Council business support officer Sally Fitzgerald talks to a potential supplier about signing up to Free Materials.

The reusable materials may include such things as plastic buckets, stationery, paper, pallets, furniture, electronic equipment and packaging.

As an incentive to encourage prospective suppliers of materials to register with the service, Christchurch City Council is running a promotion for suppliers and collectors until June 30, 2013. Registered suppliers and collectors who get an eligible organisation to register as a new supplier could win a Hanmer Springs Thermal Pools and Spa prize package valued at almost $300. For details on how to enter and what you could win, visit www.freematerials.co.nz

Free Materials

Free Materials has more than 190 suppliers and collectors registered with the service already. Organisations wishing to use the service can simply go to freematerials.co.nz and register. Full terms and conditions are explained on the website.

Who can use the free service

What you can list

• Businesses

• Paper

• Education providers

• Cardboard

• Charities

• Plastic

• Community groups

• Glass

• Local and national government organisations

• Metal

• *The service is not open to individuals

• Wood

What you cannot list

• Pallets

• Hazardous materials

• Textiles

• Carpet

• Furniture

• Liquids

• Polystyrene

• Compost or manure

• Electronic equipment

• Electronic equipment that is not operational

• Construction and demolition material

Free Materials is part of the Christchurch City Council Target Sustainability services which help businesses become more resource efficient through reducing waste and being energy and water efficient. For more information you can go to www.targetsustainability.co.nz All the Canterbury councils contribute financially towards the administration of Free Materials, through the Canterbury Waste Joint Committee.

www.canterburytoday.co.nz June/July 2013 | 11

News | Trends

Pinned it

Here are a few pointers: 1 Strategy – choose images carefully. Consider what it offers to users and how this will reign in potential customers. In doing this, you can engage with users, increase brand identity awareness, drive traffic to your website and boost sales.

By Davina Richards

How many of you growing up pinned inspiring, motivational and thought provoking posters, photographs, messages, cards or items onto your bedroom wall? Then it’s no surprise the online scrapbook Pinterest, launched in 2010, is a proven hit with 48.7 million global users. One of the fastest growing social media websites since Facebook and Twitter came and rocked the social media platform, Pinterest connects people through their common interests using visual images which can be easily navigated on an online pinboard.

“

And there’s no doubt that it’s become a religious daily habit for many users who love everything from art, travel, science, technology, fashion, crafts and anything in between. It works by allowing users to create and title their own boards, and ‘pin’ their favourite images or videos. Upload your own information, pin, re-pin, share, follow, collect and organise. Each and every pin can be ‘liked’ and commented on, so you can share your interests with people from around the world. Welcome and encourage comments; this is a social network after all. Pinterest is now one of the most effective and powerful marketing tools used today, with many SMEs turning towards the trend to propel their business forward by creating brand awareness, web traffic and increase sales. Having a presence on Pinterest encourages users and potential buyers to pin your products and comment on what they like (or dislike) about it. Pinterest may not be right for some brands and it’s true it has a wider female demographic, but the popular platform is evolving and we could see a climb in male users in the future. Consider who you want to aim your business at and how Pinterest will help you

Consider who you want to aim your business at and how Pinterest will help you to reach them. Remember that Pinterest is all about the visual rather than the words.

”

No matter what stage you’re at in your business venture, use Pinterest to help you promote and market your business and to guide you to make better marketing decisions.

Pin It – encourage users to pin your website. Having a ‘Pin It’ button allows an image on a website to be pinned instantly by the user. Install this to your own website and additionally, include the ‘follow me’ button.

5 Social media platforms ‘talk’ to each other, so it’s a good idea to connect your Pinterest page onto Facebook, Twitter and embed in your blog, this way more people can see what your pinning and reach a wider audience.

to reach them. Remember that Pinterest is all about the visual rather than the words. Text light and picture heavy is the way forward. If you have a verified website, you will receive information to monitor your performance such as how many people have visited your site from Pinterest, your most repined and your most recent pins. This way you can work out what content Pinterest users are more likely to respond to.

4 Be involved – re-pin, comment, tag or ‘like’ pins from other businesses. Taking a proactive approach means you’re getting your business known and not coming across as a pushy marketer.

Be positive – share images which are inviting and show company growth and stability. Choose positive images of your brand, offers and products to pin on your board and make sure they motivate, inspire and educate the user. Regularly update with new images or videos to maintain online interest and promote your brand to a specific audience.

Pin placement – when you need information you expect to source it quickly and with the most important information at the top. Increase viewer numbers by placing your pin boards on the top, second row or near the middle of your pinboard so users don’t have to scroll endlessly to find what they’re looking for.

8 Freebies – many successful businesses offer free items to attract customers and convert them into buyers. Follow suit by including podcasts, white papers and e-books on your page.

9 Stand out – use search engine optimisation. Optimise your Pinterest page by highlighting key words, phrases, titles and descriptions so your business will be found quickly on search engines.

Interaction – it’s not just about pinning and responding. Heighten user engagement by making direct interaction available. Include multimedia in your pins such as videos, podcasts, demos, tutorials, presentations, and respectively why not ask customers to upload images of themselves using or wearing your product?

Confirmation – online users like to know a website is authentic. Verify your website and be a trusted source. You’ll also be able to access the Pinterest Web Analytic feature which allows you to track consumer interest. Use this to move forward with future strategies.

www.pinterest.com

Richard P Gee • Seminars • Coaching

• Conference speaking • Mentor

• Sales & Marketing Consulting

Business problem solver, Decision maker, Sales Motivator, International Guru! 30 years experience, Enthusiastic, Energetic, Exciting messages that change attitudes!

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12 | June/July 2013 www.canterburytoday.co.nz

Aldabrook

Paradise by the river An extremely rare opportunity has arisen to purchase this beautiful country home with substantial land holding. Aldabrook offers the best of all worlds, the quiet tranquillity of a rural location, space for a variety of uses, real income opportunities and so close to Christchurch. This property offers fabulous family living, together with a relaxing atmosphere in an unparalleled setting. Your family and friends will love the feel of this home, in a country setting but with the wow factor of modern décor on the inside You will enjoy entertaining your guests, in the new modern open plan kitchen, separate dining and a large entertaining area that opens up from the kitchen and living areas. Why send your quests home, when they could sleep in the comfortable, self-contained 1 bedroom apartment above the 4 car garage and separate to the main house? The main house has everything to offer, with 4 bedrooms, the master with spacious ensuite including spa bath, walk in wardrobe and access to the balcony, 2 generous living areas and a spacious home office. Enjoy the warmth of this home, with 2 woodburners and underfloor heating and multiple heat pumps. If the 4 car garage wasn’t enough to store all of your toys, you will love the added bonus of the quality barn which could be adapted to become stables. Storage will not be an issue at this property! If home and income interests you, the self-contained apartment has been used as a bed and breakfast, details at www.aldabrook.co.nz

www.countryhaven.co.nz

You will certainly have room for lifestyle and leisure with 16 acres, 10 freeholod and 6 leased, featuring an abundance of established trees and large lush sweeping lawns rolling down to the banks of Silverstream - a beautiful gin-clear spring-fed river, full of big trout and seasonal salmon. Great for fishing and swimming in summer! The property has comprehensive fencing and irrigation across the full 16 acres. This is perfectly setup for a rage of livestock - if this is part of your country dream. You will see and feel the love and hard work that has been put into this immaculate home and grounds from the moment you enter the tree-lined driveway. To appreciate the true beauty and boundless opportunities of Aldabrook viewing is imperative! Deadline Sale: All offers to be presented by 4pm, 31st May 2013 (unless sold prior).

News | Learnings

The Motivation games By Melinda Collins

The year starts with a hiss and a bang; you are chock full of motivation, goals and plans. By February your motivation is beginning to ebb and by March you’re wondering how you found the motivation/ energy/time or all of the above to even make such plans. Luckily we’re here with some tips to get yourself motivated, your team motivated and some talk from the top as the battle to push into and through winter begins.

How to get motivated • Firstly and arguably most importantly, choose to be happy. Nobody but yourself has control over how you feel and, as a bonus, happy people are easily motivated. Tell yourself everyday how awesome you are • Be willing to leave your comfort zone. The greatest barrier to achieving your potential is your comfort zone, so try taking yourself out of that zone once a day; expect great things • Don’t be afraid to take risks and make mistakes. Wisdom is that which helps us avoid making mistakes, but it only comes from making millions of them • Start finishing everything you start. With so many things on these days, it’s easy to have too much going on at once. Finish one task before you begin another • Do Less. Let go of commitments. Whatever you do or keep in your life, make it worthy of keeping. Make everything count • Live fully in the now. When you live in the past or the future you lost control over the present

14 | June/July 2013 www.canterburytoday.co.nz

• Remember your peak moments. These are moments of triumph which will remind you who you are, what you are about – and more importantly why you are chasing your unique goals

“

What the big boys say

”

• Don’t give up. It’s so easy to quit when there’s a set back or frustration. But you will never get there is you quit

“The only way to do great work is to love what you do. If you haven’t found it yet, keep looking. Don’t settle.”

• Don’t let the slump start. Recognise the activities you do procrastinate and nip the behaviour in the bud. Take action right away, no matter how small the victory, and use that momentum for further tasks

– Steve Jobs

• Dare to dream big. If there is anything to the law of expectation then we are moving in the direction of our dreams, goals and expectations.

How to give motivation • Be enthusiastic and love what you do; there’s no better way to motivate those around you • Translate the aspirations and needs of your organisation into tangible goals your staff can work towards • Figure out the aspirations and needs of those within your organisation as this knowledge will help you motivate and inspire them • Create a strong work life balance and ensure you are spending time on what’s important • Demand that your team members bring you solutions to problems, not the problems themselves • Gather input from team members on strategic directions because when it comes time to execute the vision, you will see a high degree of engagement • Empower members of the organisation by allowing them to decide how to go about their work within your guidelines and expectations • Communicate regularly and openly with your team members frequently and openly • Notice and reward ‘positive deviance’ - new practices that yield superior results • Reward results, not the time, effort and cost required to reach it – the role of manager is to create results.

“Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning.” – Albert Einstein

“Find that thing you are super passionate about. A lot of founding principles of Facebook are that if people have access to more information and are more connected, it will make the world better; people will have more understanding, more empathy. That’s the guiding principle for me. On hard days, I really just step back, and that’s the thing that keeps me going.”

“All our dreams can come true – if we have the courage to pursue them.” – Walt Disney

“A business has to be involving, it has to be fun, and it has to exercise your creative instincts.” – Richard Branson

“I failed in some subjects in exam, but my friend passed in all. Now he is an engineer in Microsoft and I am the owner of Microsoft.” – Bill Gates

“Anyone who stops learning is old, whether at twenty or eighty. Anyone who keeps learning stays young. The greatest thing in life is to keep your mind young.” – Henry Ford

“When I thought I couldn’t go on, I forced myself to keep going. My success is based on persistence, not luck.”

– Mark Zuckerberg

– Estee Lauder

“I like thinking big. If you’re going to be thinking anything, you might as well think big.”

“There’s no reason to be the richest man in the cemetery. You can’t do any business from there.”

– Donald Trump

– Colonel Sanders

Retaining Walls Canterbury Ltd. WE DELIVER EXCELLENCE Retaining Walls Canterbury provides homeowners, builders and designers with a range of wall projects solutions: • Supplier of Allan Block Wall Systems • Site inspection & advice • Consent Assistance/Applications (when needed) • Retaining Wall Engineering & design Services • Master Wall Builder accreditation program • Abundant documentation/technical support • We can recommend certified retaining wall contractors

Since 1989 Allan Block has been offering customers around the world a range of wall solutions from residential to large infrastructure projects. Allan Block Wall Systems offer outstanding aesthetic resistance to stress and aging performances.

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News | Tactics

The science of marketing It might sound obvious, but marketing is about reaching the right people, with the right product or service, at the right place, at the right time.

It’s not just advertising. It’s not just selling. It’s not persuading people to buy things they don’t want or need. True marketing is a science and getting it right can reap immense rewards. Lee Retimana, managing director of Muritai Marketing, is a seasoned and sought after marketing professional who has helped many businesses, large and small, achieve astronomical results. While every client and every project is unique, it’s the science of marketing that underpins everything Muritai Marketing does. The tried and tested research, theory and insight separate good marketers from great ones. “We don’t help our clients just create pretty campaigns, full of glossy ads and empty words. If you come to us and ask for this - we will ask why? It’s about the strategy behind the glossy ad. “Absolutely everything we do is supported by strategy and the science behind what makes people buy. Everything you do must have a purpose and reason that links back to your overall business plan.” Effective marketing comes from examining every aspect of your business and how it affects your customer’s end experience. “It covers everything you need to do to get your products and services to your customers, including research, planning, branding, pricing, packaging, promotion, advertising, communication, selling and distribution.” It might sound daunting, but Lee has the ability to make it simple, achievable and super productive. But then she has been doing this successfully for more than 20 years. She has worked in multinationals like IBM and exporters like Foot Science International. At the other end of the scale, she works with many small, but high growth, companies that want to move into new marketplaces – both here in New Zealand and internationally. Her vivacious personality is infectious and her process enjoyable. After all, business should be fun, she laughs. “I love what I do and it’s

16 | June/July 2013 www.canterburytoday.co.nz

“

Absolutely everything we do is supported by strategy and the science behind what makes people buy. Everything you do must have a purpose and reason that links back to your overall business plan. - Lee Retimana

”

a privilege to work closely with passionate business owners, helping them move their businesses forward.” Based in Christchurch, she knows that the opportunities for growth here are immense. “We are on the doorstep to the biggest business and economic growth we have ever seen. It’s a vibrant environment out there and as a team we have spent considerable time understanding some of the deeper dynamics of how businesses that want to move fast and grow can do so in this market.” Lee adds that it does not matter what size your company is, as long as you are committed to growing your business, then getting help with your strategic marketing will reap rewards.

The science of marketing separates good marketers from great ones. Lee Retimana (centre) is pictured here with the team that helped bring the Treology brand to market.

Bring clarity to your marketing

successful marketing and brand story that has already carved a prominent niche within its target market.

“So much marketing is done ad hoc with businesses hoping that maybe it might work. We take away the maybe and add clarity and “The customer centric approach to certainty. And we always strive to get the best developing the Tréology brand gave us a results at the best cost.” great understanding of what makes our ideal customer tick, what they think and And that clarity comes from research. do on emotional level. This enabled us to It’s that research that will enable you to build a brand based on who we are selling connect with the right customers, but to, what we do and why we do it,” connecting with the right people means first Andrew says. identifying who they are. “Doing this is not Lee is also passionate about supporting a vague exercise. We hone right into exactly business start-ups. “There is vibrancy and who this person is and what drives them to excitement about helping someone bring get out of bed in the morning.” their idea to life and then take it to market.” Lee says this is the person you have in mind Again, this is where the science of marketing as you develop your brand story. “If you is vital. “You need to identify and understand can speak to that one person, then you will all the channels available, the strategy and capture the audience you are aiming for.” tactics you will use and how your product/ And the story is vital. Telling it is can be service fits into the bigger picture. more challenging. Again this is where the What is the deep desire and need your science of marketing comes to play. “You product/service fulfils?” need to identify and understand the channels When you have the strategy right, your available, the strategy and tactics you will success will be so much greater and will use and how your story fits into the bigger happen faster, she says. picture. What is the deep desire and need your product fulfils?” During the years, and due to Lee’s experience in international markets, Muritai has carved itself a niche in export marketing. Last year it helped a new luxury furniture designer and manufacturer, Tréology, launch its brand into the American market. Managing director Andrew Davies worked closely with Lee’s team to produce a professional and highly

But for businesses just getting off the ground there are many financial pressures. It’s for this reason Muritai has put together a range of finance packages. “This allows people to establish the key marketing initiatives they will need to be successful in the marketplace. Finding all the money upfront can be hard, so we have devised a system where they can pay small amounts regularly.”

Scanning the land? Stake Consulting Limited is a great example of how cutting edge technology combined with Kiwi innovation is helping in the rebuild of Christchurch. Stake Consulting is believed to be the only concrete repair/building consultancy company in New Zealand operating a ground penetrating radar (GPR) machine to detect slumps and voids through concrete slabs and walls. Buried voids may present a structural risk in the future, so for peace of mind and risk mitigation, void detection is a must for residential and commercial property owners alike. Stake Consulting was established in response to the September 2010 earthquake, and has already scanned concrete slabs under about 1250 homes and buildings damaged by the quakes.

Concrete GPR machine Stake Consulting’s high resolution, ground penetrating radar allows the scanning of any concrete structure simply and safely. The company believes it has the best piece of equipment in New Zealand and highly qualified, certified technicians to operate it. Stake Consulting uses the GPR for scanning floors to see what’s happening with the subfloor and if it’s dropped away from the floor. It has used the GPR on a large number of houses, as well as a wide range of commercial buildings including high rises and public buildings. Following on from the GPR void detection work, Stake Consulting can then undertake sub-floor thixatropic grout injection work. The GPR will, in the hands of a skilled operator, tell you the exact volume of the voids underneath the concrete slab. Stake’s slab jacking team can then come in and fills the void. A special waterproof (essential for watertightness and longevity of repair) thixatropic grout is injected under the floor. If the floor has sunk or slumped Stake can lift it back up into position. About 98 percent of homes that we have scanned in certain areas have voids in them and to lower future risk they all should be filled. GPR is a real-time NDT technique that can also quickly locate the position of post tension cables, rebar, and electrical conduits embedded in concrete, eliminating dangers associated with cutting or drilling, and the high costs required for their repair if cut or damaged.

Carbon fibre structural repairs Stake Consulting is the New Zealand distributor for Fortress Stabilization Systems, which manufactures carbon-fibre reinforcement systems designed to stabilise and strengthen concrete and other structures that may have fractured or stressed. Fortress Stabilization Systems have been used for everything from foundation repair, concrete crack repair, concrete reinforcement, bowed basement and foundation walls, reinforcing concrete in roads and bridges, restoring the structural integrity of commercial buildings, both post and pre-construction, and even stabilising mine shafts.

South Island expansion Stake Consulting’s workload is continuing to grow as the Christchurch rebuild slowly gets underway. While the GPR machine has been busy, it has not yet reached capacity. The main rebuild contractors have put systems in place for this void detection service where it is used as a risk management tool. If they don’t get the floors scanned and checked on the hills, it is a risk for them later on if there’s a problem. Stake Consulting’s medium/long-term goal is to expand beyond Christchurch and move further south, as building owners, engineers and councils throughout the South Island begin working on strengthening their old and historic buildings to bring them up to code.

Stake Consulting’s range of high tech concrete repair services include: • Void detection in concrete slabs using the latest high-resolution groundpenetrating radar • The GPR machine can locate voids, anomalies, cables, electrical conduits and in-slab heating systems, embedded rebar and steel reinforcing, when drilling into the slab is required • Filling voids under concrete slabs and lifting them back into place • Lifting and replacing (if required) foundations/piles for both wooden floor and concrete slab homes • Carbon-fibre reinforcement systems designed to stabilise and strengthen concrete • Epoxy pressure injection for cracks in structural concrete • Synchronised multi-port manifold jacking systems.

News | Advice

How to make better decisions By Stephen Lynch Consider both costs and benefits Our minds tend to consider either costs or benefits only. Taking both perspectives into account takes mental effort. Force yourself to list the pros and cons. One factor we often forget is the ‘opportunity cost.’ When we do one thing, we can’t be doing something else at the same time. It’s either or. When you watch TV the benefit is relaxation and enjoyment - but the cost is that you can’t use that same time to read a business book. Justify yourself When we think someone will check up on us we make more mental effort, leading to better decision-making. Imagine you have to justify your decision to someone else. Would you still make that decision? Distance yourself from the issue Our brains are influenced by our current emotions, which can impair rationality. Big decisions are better made after a night’s sleep. Step back and consider the likely chain of events. What are the future implications of this decision? Have you considered all the consequences? Don’t believe the hype It’s easy to be persuaded by vivid stories and ignore scientific evidence. Our minds

are naturally influenced by sensational information that is high on hype, but low on factual substance (e.g. as propagated by the media). Look carefully at the information source and sample size - are you being manipulated?

Asked answered

Make fewer decisions Peter Drucker said effective executives do not make many decisions - they concentrate on making a few important ones. Make the big strategic decisions, rather than try to solve lots of little problems. Do not make fast decisions. Make the right decisions that have the biggest impact. What would Spock do? Just reminding ourselves to think rationally helps us make better decisions. Consciously trying to think rationally will also help activate all the other techniques described here.

Source: Professor Gary Marcus of New York University

Stephen Lynch is the chief operating officer of Global Operations at RESULTS.com. Information kindly provided by RESULTS.com: www.results.com

Kevin Vincent

Business consultant Kevin Vincent answers a couple of questions about workplace issues and how to deal with them.

My manager wants to increase my sales budget and I am not happy?

Please tell me what is human resource management?

This is an interesting question and the short answer is that it all depends.

The terms “human resource management” (HRM) and “human resources” (HR) have largely replaced the term “personnel management” as a description of the processes involved in managing people in organisations.

There are two schools of thought on sales budgeting. One that suggests “top down” with management deciding what is needed to run the company and secondly, “bottom up” which is essentially field salespeople advising what their customers are likely to purchase through the next financial year. I favour using both approaches and then you get a more balanced view that is realistic, but aligns with company needs. I guess from your question, that your manager has taken the first approach. However, before we challenge that thinking, are you sure your manager isn’t privy to some instinctive use of “foresight” planning? My suggestion is that you look seriously at what you believe is possible to achieve. Consider your products, their lifecycles, any promotions planned, sales trends, prospects, new markets and build your own sales target. You will need to ensure you are being realistic. A proactive and positive salesperson will also include in their calculation some stretch and growth (more than simply using a CPI or inflation figure as this is actually just marking time), and will know their market positioning and growth potential.

18 | June/July 2013 www.canterburytoday.co.nz

In simple sense, HRM means employing people, developing their resources, utilising, maintaining and compensating their services in tune with the job and organisational requirement. Human resource management is the organisational function that deals with issues related to people such as compensation, hiring, performance management, organisation development, safety, wellness, benefits, employee motivation, communication, administration and training. I am not fond of the reference terminology of “human resource” believing this to be very impersonal. I think that our work colleagues are the most valuable assets a company can have and I refer to our teams as “colleagues”. Human resource management is based on ideas and techniques developed to enhance worker motivation, productivity and performance. The HRM model emphasises:

Try thinking “what if?” That is, what are the best and the worst case scenarios.

• The need to search for new ways of working

Having completed this exercise I would encourage you to look then at what the company requires with its proposed sales budget for you and check the variance between those figures and yours.

• The central role of managers in promoting change

Where you have identified significant difference, either up or down (by product group or line), then I suggest you meet with your manager to discuss and agree. If you could demonstrate to your manager an increase in market share through proactive planning and some real potential over and above the proposed sales budget, that would be fantastic– a good career move indeed.

• The encouragement of workers to consider management as ‘partners’ rather than as opponents - ‘us and us’, rather than ‘us and them’.

• The treatment of workers as individuals rather than part of a collective workforce

Kevin Vincent is a director of business improvement consultants Vincent and Nugent Limited www.vincentnugent.co.nz

w. 03 929 0080 m. 021 567 361 e. mike@maintaincanterbury.co.nz w. www.maintaincanterbury.co.nz

Established in 2008, Maintain Canterbury Limited started out with a focus on maintenance of industrial and commercial premises. Over the past three years the business has evolved and diversified to undertake a wide range of residential building work. We have grown our team of qualified trades accordingly. You’ll see from our testimonials that we are able to meet the needs of a broad spectrum of client types and can flex our services to suit. I believe in offering clients a friendly, professional and quality building experience from end to end. Our Project Managers are the hub of our operation ensuring that every client is completely satisfied with the development of the project, the quality of work, timelines and communication. Our PMs are supported by our friendly admin team based in our Middleton offices, and on site by our dedicated building professionals. Our sister companies, Paint Canterbury and Floor Canterbury alongside our preferred sub-trade suppliers ensure that we can provide and take responsibility for excellent service throughout. Maintain Canterbury Limited is here for the long haul. We build strong relationships with our clients so they choose to return to us for their next project and they want to talk about their experience with others.

What we do: Residential, Commercial and Industrial related… • New Build • General Building and Carpentry • Major structural extensions • Kitchen and Bathroom renovations • Repair and Emergency remedial jobs • Planning and Design advice • Project Management • Planning and consent assistance • Recruiting and managing sub-contractors We’d love to help you successfully deliver your next project so please give me a call or drop me a line. Cheers, Mike Barnsley

A selection from some of our latest projects and testimonials:

11 April 2013 The number one reason I use you is trust – you do what you say you will and I trust the relationship enough not to have to go to the bother of getting multiple quotes. You are always prepared to go the extra mile for us and the work is to a good standard. Willy Colenso, Managing Director, Victor Hydraulic Cylinders

11 December 2012 Via Fletcher EQR – Priority Hub: Dear Roslyn I would highly recommend Maintain Canterbury to any person. They had attention to detail with all of their work finishing - in my opinion to a high standard of workmanship.

12 April 2013 Customer service is great – You ring one day and your team are here the next day – staff are happy, funny and reliable. Competitive prices and a good result at the end of the job.I use you as you are honest in pricing. Last thing is I am not maintenance savvy so you explain to me what options we can use to complete the jobs and you do not take advantage. Ana-marie Tanerau-Love, Turners Logistics, Transport & Packaging, A Turners & Growers Group Company

6 July 2012 We would like to thank all the people involved in the project. We wish to thank …. Mike Barnsley for [their] caring and professional help with the organising of repairs to our property.

I feel very blessed to have had such a great company as this working on time to finish our repair work on our lovely wee home.

When Kevin had to put repairs on hold for a while due to two trips to hospital, Mike Barnsley could not have been more understanding and considerate organising the restart when Kevin was home again.

The painters Mike and Ben are of great value to them along with Tim who I found very focused on the job. I would like to thank them all for their time and efforts and hope that they have a well deserved break over the Xmas period.

We found all the work done by the contractors was very good and we considerate ourselves lucky to have been allocated the Middleton hub to organise our repairs…….. Thanks once again!

Thanking you all. Jane Lean and Family.

Sincerely, Pat and Kevin Rennell

News | Culture

Talking talent

From our very own Canterbury soil is no other than high flying band Opshop. The Christchurch group performed for the city on the second anniversary of the February 2011 earthquake at the More FM Summer Vineyard Festival 2013. To mark the disaster’s two year anniversary the band announced the release of 185 white balloons, representing each individual who lost their lives and was followed by a moment of silence. Davina Richards chats with lead singer Jason Kerrison. How does it feel to be back in Christchurch and on the two year anniversary of the earthquake? It’s really quite bizarre being back here. I got a call from my dad asking if I felt the earthquake this morning but I must have been dead to the world. Exactly two years ago we were doing another show in Nelson when it happened. There must be a lot of memories for you here? Yeah definitely… first pash and that kind of stuff. Opshop has achieved a lot - you’ve gone platinum and taken the country by storm. What’s your next music career goal and what can we expect from the band this year? With Opshop it’s just going to be going from one thing to the next really. We’re moving to an album situation where we’re really enjoying what we’re doing and on a more simplified level we’d like to get back in to that. We’re in that scenario where our music is more acoustically driven. What drives you as an artist? I’ve always got a union and an anchoring to music. You want to be expressed whether people hear it or not.

You have your own label Control Freak Music and acclaimed success with ‘The Babysitters Circus’. What’s next for the band? We’re heading over to Europe in April to tour in Holland, Germany, Italy and then we’re heading back out there again later on in the year. We have pretty good success and we’re just about to release the album over there where we’ll have a real string of gigs coming up. The album has been a good couple of years in the making so it’s a good feeling to put that to bed and move on to the next project. The main single on the record is ‘Everything’s Going To Be Alright’ and the only rule to the band is that you have to be able to dance to the tune. You were a judge on New Zealand’s Got Talent – how did you find your experience, did you learn anything and will you be doing it again? I’ve learnt I talk a lot of rubbish. And people believe it. Which is really funny and they’ll pay you for it. So that’s kind of handy to know. No, it was a great experience I really enjoyed it and the thing I enjoyed most was being in a situation where you really get to see talent thrive. The crowd was crazy with a couple of thousand people at each show. It was a weird few months working with the dynamic judges. As the show goes on it’s nice to see that the spotlight is moved to the people who are on the stage. I’ve been asked to do it again but we’ll see what happens. It takes a lot of time - it takes four months of the year to do the show. What do you think of illegal downloading and why is it important to support the music industry? I think people should support artists. If you want the music go and buy it. Hopefully people understand the value of the music created and buy it whether it’s for love, time or ten bucks. Do you ever forget lyrics and make them up on the spot? I’m not really good at making up lyrics on the spot but I’m hoping to be a freestyle rapper.

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I think people should support artists. If you want the music go and buy it. Hopefully people understand the value of the music created and buy it whether it’s for love, time or ten bucks. - Singer, Jason Kerrison

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You’ll be surprised how you can forget lyrics when you start thinking about what you had for lunch, you’ve got reflux and before you realise it you're in to your next song. Other than music being a big part of your life, is there anything else you love doing and would like to pursue in the future? There’ll always be music. But the use of energy and looking at really archaic forms of creating energy is important. We need to look at new possibilities and start looking at how we’ve been conducting ourselves and create a system. We need to do something about it and I’d like to get involved and try to bring awareness or draw attention to the problem. That’s going on in the back of my mind. If you only had 60 seconds on earth to perform, which one song would you choose to sing? Jeff Buckley - ‘Grace’. Thanks Jason! www.canterburytoday.co.nz June/July 2013 | 21

News | Cover Story

All Gunn's blazing Janine Morrell-Gunn lives her life in 15 minute increments. That’s the ratings game for the head of the largest television company in the country. Whitebait-TV produces more than five hours of completed television every week along with commercials and corporate videos, employs 50 fulltime staff, up to 70 contractors and has an annual turnover exceeding $8 million dollars. But she’s living, breathing proof that being a successful businesswoman and being are nice person are not mutually exclusive. Janine talks to Melinda Collins about the value of relationships, corporate responsibility and wanting to change the world.

22 | June/July 2013 www.canterburytoday.co.nz

News | Cover Story

While iconic television personality Jason Gunn is best known as the face of children’s television, less is known about the woman who has stood by his side for the past 18 years. While Jason is the natural born performer, Janine Morrell-Gunn is the gogetter behind the scenes; your typical A type personality… ambitious, driven, organised and proactive. She entered the television industry in her 20s. “I wanted to be a producer of current affairs shows because I thought, naively, that current affairs producers could help shape the world… make it a better place,” she explains. During her first trip to Auckland’s TVNZ she met a man who told her to stay at university before entering the industry. Years later, when TVNZ advertised for internships, that same man was on the selection panel. “Every year during the five years I had been at university I had sent him a Christmas card so he remembered me and he got a say in me being successful as a trainee. “This business is all about relationships.” Her career progressed rapidly and after industry exposure, she moved from current affairs shows like Foreign Correspondent into the youth segment including Dunedin’s Viewfinder and Christchurch’s Spot On. When the Children’s Unit moved to Wellington, she chose to remain in Christchurch for her family. “It really became time to put a stake in the ground and time to ‘sail your own waka’ really. I felt it was time to step out from under TVNZ and set up our own production company.” Whitebait-TV began in Christchurch’s Kilmore Street. When the accountant advised that it would make financial sense to purchase equipment instead of hiring, he wandered off to check out a fire sale at Prime Television, came back and suggested they take out the lease on the Birmingham Drive building. “We started there working on a preschool programme called Bumble which we made for three years under contract for TVNZ. Later on we repackaged the show as Bumblelina teaching English on a Japanese cable channel.” Twenty four hours is a long time in television, she says. “You can have a show, lose a show and claw your show back. So you get quite innovative,” she laughs.

Life on the edge While it’s a competitive industry, Janine says television doesn’t follow the typical boom and bust cycle of business. “We are less affected by what’s happening economically in that a lot of what we do is subjective. I like to say I live my life in 15 minute increments which is ratings. We are totally delivering to audiences, so whatever show you’re making you’re trying to make it better to win audience share. “It does make you live on the edge of your seat.”

And it’s a decision she would never look back on. “We definitely have had our challenges in winning shows and keeping shows. Content is king and for us the process is as important as the product. We have been in this business a long time and I’m very fortunate to be able to get up every day and come to work and love what I do. I just don’t stop thinking about TV shows and the next idea and improving the ones we’ve got.”

don’t feel they belong or can’t carry on and that’s something I take quite personally.”

If you had told her a number of years ago she was going to be running a business, Janine likely would have laughed at you. “I didn’t think that was me and yet here I am. I think doors close and others open. Life is more organic than I ever imagined; things have a way of happening and I am all for leaning in and embracing it.

“We’re bringing in a new producer from Australia which is freeing us up to focus on programme development so we can look at increasing our volume and range of production here from Christchurch. I was also very fortunate to get to go to China last year and we’re looking at a couple of projects over there as well.

“I believe everything is an opportunity. Shit happens, but there’s always a reason.

“What’s been cool after working for large companies is being able to build our own studios, to set up the process how we want it and make it a happy place to work, a place where people want to get up in the morning to come here and enjoy being at Whitebait.”

Risky business While there was an element of risk to establishing the business, it felt natural. “Shirley MacLaine once said to get the fruit off the tree you’ve got to go out on a limb. But it was a natural progression; it’s Jase and I being together and evolving in our roles as performer/presenter and producer. The sum of the parts is greater than the whole and the two of us together achieve so much more than we would on our own.” It’s all about trusting yourself. “A lot of people have great ideas and there’s no ownership or license for these ideas. The important thing is the ability to execute and we’re in the business of having ideas but then being able to deliver those ideas into shows that work for the audience. It’s a big jump from idea to execution.

There are also several professional plans in the pipeline. “It’s in the cards for us to produce a prime time entertainment show, a bit like Letterman and Rove, so Christchurch can be a destination that people book in to come to our show. It’s really important we continue to grow our business.

Because one thing she has learned is you don’t need to be mean to survive. “You don’t have to be an ass to get what you want. There are a lot of tough people in television, but we have this saying ‘first do no harm’. I think it is possible and we have always tried to treat people well.” It’s the same philosophy she has for her family and while her's means everything to her, she knows not to put too much pressure on herself. “I learned a while ago life’s too short to stuff a mushroom, in that you juggle a lot of plates now women are working full time and having families so I think it’s ok to let plates drop now and then, you can’t keep them all up in the air. “I’ve also learnt the value, as a working mother, in taking some time for myself. Unless I look after me, I’m of little value to Jase and our kids, family and friends, let alone being a good employer or helping save our planet.”

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We have been in this business a long time and I’m very fortunate to be able to get up every day and come to work and love what I do. - Janine Morrell-Gunn

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“The key in all of that is people; people are our biggest and most important resource – that’s why the process is so important and people come first. Don’t be scared to pay people more than yourself; we have skills and strengths but we don’t have them all and 50 percent of something is worth more than 100 percent of nothing.” When it comes to people, Janine also enjoys being in a position to nurture some of our home grown talent. “Presenters, performers and artists, I just take my hat off to them and what they do to deliver on-screen. And if my skills can help then to be all they can be then it’s a wonderful thing. “It’s great that Whitebait-TV is able to be a stepping stone for some very talented people into this industry.” Keeping a production facility in Christchurch to ensure work continues to filter down this way is also a key role. “The through-put of work is critical to growing people’s skills and craft especially in an ever changing technological world.”

Lights of hope

It’s not just her family, her staff or the next generation of television producers that Janine takes responsibility for and her altruistic streak is renowned. Her ‘Adopt a Christchurch Family’ charity was extremely successful following the earthquakes, as She soon found it was the hardest work of her was the ‘White Lights of Hope’, which she life. While many businesses can put their work singlehandedly masterminded. But she away in a folder or a filing cabinet, Janine says considers what she has done as the tip of a her work is out there every day for everyone significant iceberg. to see and judge accordingly. Furthermore there were no never-ending supply cabinets. Her next move is to look into the issue “When you start your own business you are of youth suicide. “I do feel real responsibility the stationery cupboard and you are the that in this gorgeous country of ours of only a coffee machine,” she laughs. few million people that there are people who It’s a far cry from her expectations. “I thought I would be able to do what I had seen some other producers do which was go and play golf and have long lunches,” she says.

www.canterburytoday.co.nz June/July 2013 | 23

Interview | Bob Parker

Realising the grand plan By Melinda Collins

In case you missed it, our city seems to be in a state of limbo as its deconstruction comes to an end and the rebuild starts to kick in; both undertakings which have presented more than the odd problem.

How do you envision the perfect Christchurch?

But as we look forward to what lies ahead, as opposed to what we have just lost, mayor Bob Parker tells Canterbury Today just what it will take to make Christchurch one of the greatest little cities in the world.

Having lost large portions of the city, I want those communities to be better serviced, better served, have richer amenities and a better outcome. We have to take something positive out of the terribly difficult times that have been and that many people are still going through.

I think the vision the community laid out in Share an Idea, which is the document used to inform the government’s final cut on the city plan, was an incredibly powerful document; a repository of the community’s ideas filtered through a lot of highly experienced people and signed off by the council. My vision of the perfect city is still fulfilling the vision that our community has expressed. In terms of the broader city, we are relocating entire suburbs, so my vision there is to build stronger communities for the future. What we have discovered is that the best protection comes from the strength of the community.

What are the council’s top priorities in order? Our priorities are to ensure that our core infrastructure is brought back to the levels of service that help us stand out as a city. So, superior parks, amenities, networks and improvements in the roading system, but delivered in the most cost effective way in New Zealand. We want to build a community that is more sustainable, that resonates with the world we find ourselves in now, as opposed to the city that was when it was laid out. The world’s a different place now. Some areas in the city are being declaring no build zones, areas have suffered massive

24 | June/July 2013 www.canterburytoday.co.nz

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Strength of community proved to be one of the great survival factors in the face of a very difficult time. I want to strengthen that and we’ll do that through good design, good provision of community facilities and rethinking the way we deliver things. BOB PARKER

liquefaction from the earthquake and with sea level rise a reality, we’re taking this opportunity to build new areas that will be able to sustain communities well into the future. The areas we’ve identified with issues of ground stability or ground strength will be resolved by A: not building in the most high risk areas and B: by ensuring modifications are made where appropriate, such as foundations and building standards. Our vision is for a much more sustainable Christchurch, attainable by taking advantage of technologies and knowledge we have. We’re much more aware of our environmental impact than we were when the city was laid out. We have a chance to fix many of those things. A great example would be how we treat rainwater; we have very high standards around the way we collect rainwater in our suburban areas. We’ve been working with Environment Canterbury to put in a really good protocol around storm water upgrading

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and we’ve been able to accelerate that since the earthquake. So coming out of this period there is the opportunity to accelerate the city’s progress. One of the issues of all cities in the OECD of about half a million people is decay of the old central business district. That was very much the case in Christchurch, now we have a massive economic bubble taking place. Our existing economy has proved to be very resilient; more than 90 percent of the businesses that were running in the city prior to the earthquake are still running. We have to make sure that what we rebuild gives us the framework for prosperity into the future. In order to have a vibrant heart we have to reintroduce, in a quality way, residential occupation. The city will never be filled in the way it was in the golden days, with manufacturing and retail; it has to be a city for people, not just a city for business. What a city does, how it’s laid out, the facilities it can offer a community and its relationship with the needs of the 21st century,

Interview | Bob Parker

are what make a city great. Strength of community proved to be one of the great survival factors in the face of a very difficult time. I want to strengthen that and we’ll do that through good design, good provision of community facilities and rethinking the way we deliver things.

Where do you see the city in six months? In six months it’s going to be hard to show huge moves in the commercial heart of the city because we’re still getting to the end of the demolition phase and some of the major infrastructure projects, such as the Convention Centre, performing arts areas and sports facilities take a while to plan. We’ve identified where the priorities are and those projects are moving ahead. We’ve embarked on the Avon River Park which has strengthened the central city landscape and we’ve also embarked on a lot of new development programmes for small suburbs and centres, including Lyttelton, Sydenham, Richmond, Sumner, Brighton. In the residential area, Fletchers has announced it has spent over a billion dollars in residential rebuilds and repairs and we can see how that’s ramping up every day. It will still take another two years or so to complete the repairs in the residential fabric of the city, but in six months time the rebuild will be in full swing and we will have seen about another billion dollars of spend in that area. The large scale physical changes in the city will begin to emerge over the next 18 months to two years. By two years you will begin to see a number of core projects coming to fruition. You’ll see the population growing and you’ll see unemployment dropping even further. There will always be people for some reason who are unable to find employment, but it won’t be for lack of opportunity.

natural tensions that just happen from being exposed to 11,000 earthquakes and losing friends and houses; there isn’t somebody who hasn’t had some form of damage and we should never underestimate the psychological damage. Nobody in my lifetime has ever lived through anything like this before in this country; it’s utterly unique, it’s unexplored territory. We just don’t know how anything is going to turn out and as a result we are focused on our own personal areas of interest. It does make it a more difficult time for everybody, but we can understand why. Incrementally it’s getting better for someone, somewhere in the city every day and eventually that becomes a great snowball rolling down a mountain getting bigger and moving faster. That’s the situation we’re currently in and that snowball is starting to roll now and make a real difference.

Why was writing your book ‘Ripped Apart’ important to you? It was important for me to try to give an insight to my community about what it was like from where we were standing. I realised there was a period of months where my life, and the lives of the people I work with, were unlike just about anything else you could imagine. We were just nose to the grindstone, from the earliest hours to late at night every single day, non stop. There was so much to do, to be involved in, decisions to be made, meetings to be attended in an organisation which had essentially lost all its normal facilities.

The day after the earthquake on the 22nd February we didn’t have a computer system, a phone system, a place for our staff to work, so as well as meeting all our expectations and all of the responsibilities we had to meet, we had to solve all of those problems. It’s remarkable This boom, which will run for a decade, will that after the February earthquake that took drive the GDP of New Zealand to a degree that all those lives on the Tuesday, the next week it will show up, so maybe 1 to 1 ½ percent. our rubbish collections were on schedule, What that means is if Canterbury is 20 percent we paid our staff, which was incredibly of GDP and you’re putting 30 or 40 billion into important, we had computers and we had that market, imagine what that’s going to do phones. And that’s the way we kept working. for our local GDP. We never got out of that disaster mode; we were just working so hard. This is a time of tremendous opportunity and not just for construction firms; if you I wanted to tell that story for the community think about what you put into a house, at so they could have an understanding. I had least 14,000 houses have to be rebuilt just to been approached by a couple of publishers replace pre-quake housing and those houses and I thought it was probably just a big ‘to-do’ also require all their furnishings. Every aspect and I couldn’t devote the time to it. Then a which goes into that house is a business friend of mine who I worked with several opportunity, for existing or new businesses. years ago, came to me and said “you have to That ripples through the whole community. In tell this story, it’s part of what’s happened”. I one sense it was a terrible tragedy that struck said I was just too busy so he said he would our city, on the other hand there’s a counter sit down with me when I had time and stitch cyclical opportunity here for which we it together. So that’s what we did. are grateful. It became a bit of a therapy because, looking back I was confusing the two quakes in my head, I would think ‘did that happen after How much scrutiny have yourself and the September or February?’ It really helped me council come under since the earthquake? to, not only organise my own thoughts, but I think we’ve all been under huge scrutiny. also to remember how extraordinary the Life is not as it was; you go through the city people we were working with were. now and your transport patterns are changing It was also an opportunity to raise money on a daily basis. We’re currently spending for the Spinal Trust, so I agreed to do it on in the order of $1.5 million dollars a day on the basis that any royalties I would have horizontal infrastructure – that’s an awful lot of road works, that’s an awful lot of pipes and received would go to that charity. I think there were more than 11,000 injuries that day machinery. That raises stress levels. outside of the people we lost, but for many The government is watching us closely, of those people their lives have changed in we’re watching them closely, the community ways that can’t really be repaired; you can’t is interested in the outcome, people are give somebody a leg back or repair a broken concerned that the scale of the rebuild will spine. Those things really concern me greatly put rates up through the roof. Add to that the

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Our existing economy has proved to be very resilient; more than 90 percent of the businesses that were running in the city prior to the earthquake are still running. We have to make sure that what we rebuild gives us the framework for prosperity into the future. BOB PARKER

because I feel they, as a group of people, have largely been forgotten and I wanted to do what I could to help them in some way.

If you could get any message out to the residents of Christchurch what would it be? The simplest answer is that the way you will get through any great disaster or massive community trauma is going to be dictated by the preparation you have done. Although nothing in civil defence can ever be predicted or plays out exactly as you rehearsed, it really does make a difference. The preparation we had done through Civil Defence in emergency management and with the Lifelines Project to ensure we were protecting vital services against earthquakes and floods, most of that paid off. Although it’s chaos after an emergency, the systems or basic structures we had came together pretty quickly in those first hours. The buildings we used may not have been the ones we had thought we would be able to use, but the systems we had to identify and satisfy the needs of the city at that time all came from the preparation we had done. My wife and I have an emergency kit with fresh

”

water, a grab bag; it sounds like a massive overreaction, but we’ve learnt those are the things that can make a difference. Those who think about it will be those who survive and who can help other people. So prep, prep, prep.

What is the most important thing you have learnt from the earthquakes? I have learnt that that as a community we underestimate the resilience of our people. You heard after the earthquake in Christchurch, the bush fires in Victoria and from the flood victims in Brisbane and along the coast, that they are resilient people. I believe that in everybody there exists a capacity to be more; to be braver, be faster, be stronger, more loving and more considerate than we ever get to exercise in our normal everyday lives. I’ve seen how much capacity we have to search inside ourselves to make the world a better place. It’s a shame it takes a disaster to find this, but we should all be incredibly grateful. No matter what, people will rise to the occasion when it’s needed – that’s what I’ve learnt. www.canterburytoday.co.nz June/July 2013 | 25

Interview | Ben & Libby

Chips off the old block By Melinda Collins

Ben and Libby Crawford get recognised all the time; there’s those awkward moments when someone actually thinks they know them, or the times someone says hello and they have just seconds to work out if they actually know them. However, it was the family ties which the pair believes secured them the winning spot on The Block New Zealand. “Being brother and sister, we didn’t have to deal with relationship crap,” Ben laughs. 26 | June/July 2013 www.canterburytoday.co.nz

Interview | Ben & Libby

“

We’re a creative advertising agency and we create and evolve brands to communicate and engage with the customer no matter where that may be - Ben Crawford

”

“We went into this almost like a business transaction; we went in there with a plan and always looking to the end.” “It’s the industry we’re in,” Libby explains. “We’re used to setting objectives and working backwards to achieve them.” That industry is advertising and, unlike the clash of classic siblings, the pair’s personalities and skills have always melded together in a complementary manner. Ben gained a first class honours degree in marketing at Otago University, before forging a career focused on the strategy, planning and development aspects of advertising. Libby also studied at Otago, completing a double degree in marketing and design, and in turn has focused more on the creative side of the industry, but with a marketing slant. She has worked as a graphic designer within creative agencies for the last eight years, the most recent five as a senior designer in a Christchurch agency. Ben most recently spent seven years working for Tourism New Zealand in various marketing management roles both in New Zealand and offshore. The Block offered much more than the opportunity to chase their dreams. It allowed them to build their dreams, from the ground up. “We’ve talked about having our own advertising agency for two or three years and sat down a couple of Christmases ago to map out what we wanted to do,” Ben says. “Then The Block came around and we quickly realised there’d be no better opportunity to launch our business.” “It’s what we’ve always wanted to do.” Known simply as Libby & Ben, the company is a creative agency that “build brands through bloody good ideas, top-notch creative and clever marketing communications,” according to the website.

“We’re a creative advertising agency and we create and evolve brands to communicate and engage with the customer no matter where that may be,” Ben says. This involves everything from strategy development, through to the brand creation and specific campaign development. “We do a lot of digital as part of that,” Ben says. “It’s an area we’re extremely experienced in and passionate about. Our ideas and work involves everything from website design and build through to social integration and mobile initiatives,” he says. “A lot of businesses know they should be in the digital and social environments, but often don’t really understand it or how to do it in a relevant way,” Libby finishes in a way I suspect is common for the pair who think so succinctly. “It’s funny, a lot of people hear we are in business and think we’re doing up houses,” Libby says. “But it couldn’t be further from the truth!” Born and bred in Southland and boarding in Christchurch for high school, the siblings operate the business from Ben’s Auckland base and Libby’s Cantabrian home, enabling a nationwide presence. It’s a modern way of working, Ben says. “That mobile philosophy carries out through everything we do.” “Because we’re mobile and can work remotely,” Libby says, “the ideas we’re getting to our clients also reflect that as well.” Libby’s Christchurch location also melds with the company’s philosophy. “I’m here to stay and we’re really keen to have that strong footprint here in Christchurch. I think the nature of the business we’re in is around clever and creative ideas, and branding has such a strong synergy with what’s going on here at the moment,” she says.

“It’s really exciting to be involved in helping businesses achieve their potential, get back on their feet and create this really vibrant city that Christchurch is going to be.”

least to give it a crack and the confidence to commit fully to the business.”

“I think that’s bringing a real vibrancy and energy to the city and that’s something we would love to be able to be part of from a creative point of view, so it’s certainly exciting.”

“Seek sound advice as well,” Libby adds, ever the pragmatist. “Get sound advice from people within the relevant industries, business mentors or people whose jobs are to go over ideas.

The pair have forged strong relationships with clients and groups of people who are involved in the greater movement to foster and support the creative and entrepreneurial community in the region. “We’re definitely keen to stay in those conversations and stay involved where we can,” Libby adds.

“There’s the balancing point between Ben and I; he’s all like ‘let’s do it’ and I’m all ‘hang on, let’s think about this’,” Libby laughs.

But they are confident they would have realised their dreams regardless. “I always say give it a crack, you never know unless you try It’s a unique opportunity, Libby adds. “While it’s obviously been a horrible, gruelling couple and I’ve got a very strong belief in that,” of years in Canterbury for so many people, the Ben says. earthquake has opened doors for people to be “Obviously you shouldn’t be reckless and need entrepreneurial and give something new a go. to be sure what you’re planning on doing is There’s a lot of fresh opportunity and a lot of based on a sound rationale or proposition, but the ‘this is how it has always been done’ has provided it stacks up, go out and give it a go. been removed. It’s going to be scary as hell…”

Maintaining a Christchurch presence has been a conscious decision, she explains. “I’m not here because I have to be, but because I want to be, it’s my home. From a business point of view we’re excited by having the opportunity to be apart of where Christchurch is going.” The pair admit that they were at a major advantage when they decided to take the plunge and set out on their own, given the significant prize money they won and the national recognition that came with it. “We had a massive advantage in the fact that we were on nationwide television and everybody now knows what we do, which blew through so many barriers people have around creating awareness of their new business,” Ben says. “Plus we won a good chunk of money that we’ve put into starting the business, and basically treated as our first year and a bit of fall-back salary. It gave us 12 months at

“Give it a shot, go for it, do it!” Ben states. “Provided it’s a strong idea,” Libby finishes. Don’t ever be afraid to say yes, Ben says. “Imagine if we hadn’t said yes to this? It’s allowed us to do so many things we’ve always wanted to do. “Put yourself out there,” Libby says. “We pushed ourselves to the absolute breaking point of physical and mental ability and we kind of thrived under the pressure of it all. “Now when I’m finding something tough in my every day world, I stop myself and think ‘hang on this is nothing compared to how far I managed to push myself on The Block’. It’s a new point of reference for me. You realise how much you can actually achieve in a short amount of time and how hard you can push yourself.” “If people said yes more often the world would be a better place…” Ben adds. “Oh, look out!” Libby laughs. “I’m so inspired by you today!” www.canterburytoday.co.nz June/July 2013 | 27

Guardian Print offers a total turnkey printing service and can print everything from daily newspapers through to glossy magazines and catalogues. The Ashburton based company is one of only three printers in New Zealand to offer heatset printing on glossy paper, as well as traditional coldest printing onto newsprint.

Specialised heatset printing Guardian Print invested in a new heatset press five years ago to expand its place within the printing market and offer a complete printing service. Financial controller Ross Mains says the heatset printer has been a big success. “It allows us to print glossy publications, such as magazines, tabloid newspapers, flyers, brochures and catalogues. It opens up new markets and means we’re now a one-stop shop.” Heatset is a flexible and efficient printing process that results in high quality and cost effective formats and products. In coldset printing, ink is absorbed into the newsprint and sets cold, but with heatset the printed pages go through a process that effectively sets the ink on top of the paper, then applies a coating of silicone, putting the moisture back into the paper and giving a superior feel and brightness. The ink is also applied more densely so colours are richer. Guardian Print’s business has grown rapidly since it invested in the heatset press. “We produce a number of large property publications and several magazines, as well as a large number of national catalogues,” Ross says. “We have gained a foothold in the marketplace and have experienced some significant growth.”

Increased printing options Guardian Print’s inline heatset printing provides easy mix and match options for publishers. Printing can be done on a combination of both newsprint and gloss paper, with a variety of paginations and formats available.

standard and is provided on 48 out of 64 tabloid pages on a single press pass (24 out of 32 broadsheet pages). “We provide a lot of flexibility in what we offer,” Ross says. “We’re 100 percent New Zealand owned and are a local business. We can produce large and small runs and we offer a great service.” Guardian Print can produce up to 35,000 copies per hour and guarantees a fast turnaround.

A long history in print Guardian Print’s origins date back 120 years, with the company holding a vast knowledge of the printing industry. The company is 50 percent owned by the Ashburton Guardian, which is one of only three independently owned daily newspapers left in New Zealand. Ross attributes its success in the competitive printing market to its professionalism and high level of service.

Guardian Print can take care of all your printing needs and offers a range of services, including: • High quality heatset printing on glossy paper, including magazines, tabloid newspapers, brochures and catalogues • Traditional coldset printing onto newsprint • A combination of newsprint and glossy paper printing in a variety of paginations and formats • Using Kodak’s square dot thermal printing results in a higher quality end result • Auto registration ensures the finished result is picture perfect • A top of the line Muller Martini inserter and stitch-and-trim machinery provides a fast compiling, trimming and stapling service for magazine format items • Full labelling and distribution services, individual bagging or standard bundling • Overnight delivery to Wellington and 24 hours to Auckland.

He says the company was firmly established as a leading South Island printing company within the coldset market before it moved into heatset printing five years ago. “We’ve never advertised our coldset services; we’ve grown by word of mouth in the newspaper market. We were printing most independent publications in the South Island with our coldset service,” he says. “We then looked at where our future growth was going to come from and invested in heatset.” Guardian Print has been led by general manager Steve Gallop for four years. Steve brought a huge amount experience into the company. “He has been in the printing industry for over 25 years,” Ross says. “Steve uses that experience to assist our customers in maximising the impact of their printing investment.”

This is a level of flexibility available nowhere else in the country. Guardian Print is the only New Zealand printer that can offer this combination of inline heatset and coldset mix options. This superior quality and flexibility is due to the installation of its new DGM press, produced by the largest supplier of single-width presses to the US market. This single width press is ideal for short and medium run quality printing, and allows for four-page tabloid (or two-page broadsheet) increments. Full colour printing is now an industry

Guardian Print Limited PO Box 77, Ashburton T (03) 307 7930 | F (03) 307 7931 E info@guardianprint.co.nz www.guardianprint.co.nz www.canterburytoday.co.nz June/July 2013 | 29

News | Lifestyles

Lifestyles

By Davina Richards

Bed heaven

Telo headboard So white and luxurious you’d think it’d be best to leave it in a showroom. But this pristine, upholstered, tufted headboard shouldn’t be left untouched. Stunning and elegant, it will make your bedroom exude luxury. Just don’t forget to match it with white drapes, duvet, pillow cases and linen. RRP: POA

Available from: www.backhousenz.com

One more time

Jupiter beige wooden watch Its point of difference is the fact that it’s just cool. Fashionable and eco-friendly the Jupiter watch is made with 100 percent maple wood. A tree is planted for every WeWood watch produced, so you don’t need to worry about running off into the forest and start tree-hugging. It’s a little piece of art born from the city of Florence.

RRP: $265 Available from: www.hapa.co.nz

Inky indulgence

Caran d’Ache fountain pen They say a picture’s worth a thousand words, but with this thing every word you write will come at a hefty price. The Caran d’Ache 1010 Diamonds limited edition fountain pen has taken inspiration from Swiss watch making to deliver an intricate, creative and stunning masterpiece of a writing instrument. It includes gold, rhodium-coated, silver-plated and precious stones. At this price, you’d think miniscule diamonds would fall out when the ink flows. RRP: AU$1.2 million Available from: www.carandache.com

Practical shapes

Kaleido tray These boldly coloured, puzzle-like trays can be used as a decorative statement, organiser, or used to serve up a well deserved coffee or wine. Each tray is available in five different sizes and nine colours. RRP: $36 (extra small) to extra large $175 Available from: www.corporateculture.co.nz

30 | June/July 2013 www.canterburytoday.co.nz

News | Lifestyles

Lifestyles

Totally cool

Smeg refrigerator If this isn’t the coolest fridge ever, then I don’t what is. Smeg has stayed on top of the urban retro trend and cloaked today’s technology in an old-style case to help you kit out your kitchen in ultimate style. Choose from the broad range of vibrant retro refrigerators, combined fridgefreezers, washing machines, oven tops and dishwashers, to make even the unlikeliest kitchen appliance stand out in style.

RRP: $7,599 Available from: www.smeg.co.nz

The sensor bundle

Belkin WeMo Going out? The Belkin WeMo Switch and WeMo Motion Kit delivers wireless control of your home appliances and electronics, turning devices of your choice on or off via motion sensors. The sensor plugs into an outlet and detects motion up to 9 metres away and sends a wireless signal to the WeMo Switch to turn the connected device on or off. You can download the free WeMo app to any Apple device (iOS 5 or higher) to program appliances to turn on when you walk into the house or turn off when you leave.

RRP: $159.95 Available from: www.belkin.com.au

Tying it altogether

Crossover tie Who said you should stick to the bog standard tie? For a unique look, try this unisex crossover tie for a new look. It’s an adjustable under collar tie held together with a fabric covered button. This one is made in Christchurch by Mister. Stand out with something different for the next occasion. RRP: $89 Available from: www.theflock.co.nz

Stash it

Stash Box

Talk about male grooming. The stash box comes complete with shaving cream, hair shave brush, a face scrub and moisturiser. The apothecary styled case allows you to utilise the box once the contents have been used on your pretty little face. It works well as a handy box to stash all those essential man items – batteries, old phones, manuals, cables and the like. RRP: $165 Available from: www.triumphanddisaster.com

www.canterburytoday.co.nz June/July 2013 | 31

Rebuilding Christchurch | Looking Forward

The right decisions are crucial to maximise economic opportunities Christchurch’s economic future is at a crossroads and it’s crucial the right decisions and investment choices are made to ensure we maximise the opportunities awaiting us. Draft Christchurch Transport image kindly supplied by the Christchurch City Council

This is the message from Canterbury Development Corporation chief executive Tom Hooper. Canterbury Development Corporation (CDC), which leads economic development for Christchurch City Council, recently launched its Christchurch Economic Development Strategy (CEDS). The initial version of the strategy was revised following the 2010 earthquake and now takes into account the significant impact of the earthquakes and continuing effects of the global financial crisis. It also recognises the economic value of the rural sector to the city’s economy and the amendments made in 2012 to the Government’s business growth agenda. Hooper says CEDS identifies five large scale opportunities, called ‘The Big 5’ which have the potential to step-change the Christchurch economy. Another list of development initiatives shows what is required to simply ‘keep the city competitive’ with other similar sized cities and regions.

34 | June/July 2013 www.canterburytoday.co.nz

programme. “We will engage with both the public and private sector and involve them in the projects as we enter the implementation phase, and will keep all of our stakeholders informed of progress throughout.” Christchurch City Council has formally endorsed CEDS. Mayor Bob Parker says the strategy “speaks to a transformation and revitalisation that will ultimately lead to our city becoming one of the safest, most environmentally sustainable, economically buoyant and culturally rich cities in the world”. Environment Canterbury deputy chair David Caygill says it was great to see CDC recognising the crucial links between the rural sector and the city. “The economic benefits of irrigation don’t just flow to the rural sector –never mind all the other impacts of the way water is being managed in Canterbury.” Canterbury Employers’ Chamber of Commerce chief executive Peter Townsend describes the strategy as a well thought out and significant piece of work.

“This strategy focuses our attention on what can make a real difference to Christchurch – beyond earthquake recovery and over the next 20 years,” Tom says. “Successful implementation of The Big 5 and Keeping the City Competitive projects has the potential to place GDP 54 percent higher than it is today by 2031 and that is a really exciting prospect.”

“The strategy is about more than money – it’s about our community, social issues and getting our environment right. At CECC we have been close to this plan as it has been developed and we intend to stay close to it as it is realised. The plan depends on all of us for its delivery. We will all need to support it and be actively engaged.”

He says the challenge is now to maintain momentum and turn the strategy into reality. The CDC will lead some of the projects in CEDS and will monitor the entire work

To view the Christchurch Economic Development Strategy (CEDS) and background paper visit: www.cdc.org.nz

TAKING CARE OF YOUR

We often talk of our rooms as having four walls and afford them such luxuries as wallpaper, paintings or unique lighting, yet the fifth wall is arguably as important – the floor. Luckily for Canterbury residents, architects and designers and indeed all among us with a keen eye for interiors, Fifth Wall has collaborated with renowned carpet company CRONZ (Carpets and Rugs of New Zealand) to offer the latest innovations in custom, project-based design and supply of carpets. The combination of the carpet expertise is good news for future projects in Christchurch and New Zealand as a whole. CRONZ is an internationally recognised carpet company with a sterling global reputation for its pure wool creations, yet there was a share in the market they weren’t claiming – enter Fifth Wall.

design and purpose, as each project is unique, hence the make-to-order service offered by the company. Using key American, Asian and European carpet suppliers, Fifth Wall imports to suit any client’s wants and needs. Contact the team with your very own grand designs and they will have the expertise to make your dream flooring creation come to life.

Flawless flooring - While Fifth Wall offers the commercial sector a wide range of eye-catching and attention invoking floors, the residential market need not dismay, as the company also caters to the desires of the creative home owner looking to secure that degree of exclusivity below their feet. Architects, project managers, designers and renovators can now call upon respected and experienced carpet knowledge and background to create one of the key aesthetic finishes in a room – the floor.

With each project individually assessed and discussed with the client, Fifth Wall start with ideas - colour, design etc, and assist the client all the way through to installation. An ‘inception to completion’ approach is used to ensure each job is tailored to suit the needs of the project, whether it be a library, an office or an upmarket hotel.

“The family team at CRONZ – John and Helen Wyma along with their daughter Anneka – have been internationally known and respected for 10 years for their bespoke, luxurious pure wool floor coverings, but now we have the opportunity to expand into previously unconquered territory. It’s exciting times for both companies.”

The capacity for Fifth Wall to capture the essence of tradition through its work provides thought-provoking possibilities for New Zealand-inspired feature carpet. Christchurch represents huge potential as many new projects aim to become unique and eye-catching as the city rebuilds with a focus on individuality.

The Fifth Wall and CRONZ showroom is now located at the Izone, 24 Detroit Drive, Rolleston, so stop by and have a chat with the amalgamated carpet experts and see first hand the wonderful wares they have on display.

Vision - Richard Borrie, one of Fifth Wall’s directors, emphasises the benefits of the collaboration. “What we offer the customer is an accumulated knowledge and experience combined to offer a more comprehensive approach to flooring.” Richard encourages potential customers to approach Fifth Wall early in the building stages to ascertain the desired carpet’s

Fifth Wall and CRONZ showroom 24 Detroit Drive, Izone, Rolleston (03) 347 3592 | info@fifthwall.co.nz www.fifthwall.co.nz | www.cronz.co.nz

PROVIDING FALL PROTECTION FOR BUILDERS, FASCIA /GUTTER INSTALLERS, AND ROOFERS ON NEW HOME CONSTRUCTION.

· The bracket has been designed as a one stop Fall Protection System for both single and two storey residential house builds. · Based around the fully adjustable Bradleigh Bracket (NZ/Aust Patent #562948), which mounts to the timber framing, this system can be utilised in two formats — Eaves Only protection and Full Fall protection.

1. FULL FALL PROTECTION: Installed 900mm below the roof eaves, this system is designed to provide a full perimeter working platform, which covers all the roof trades — builders can install trusses, fascia/guttering and roofing.

2. EAVES ONLY PROTECTION: Installed 200mm under the roof eaves, this system is designed to protect the roof installers. · Both systems not only help minimise fall hazards, but in the case of the Full Fall Protection system, it has been found that there is significant cost and time benefits to be achieved when using the system. · Securescaffold is also able to install safety netting over the frames before the install of the trusses to provide the complete working at heights solution.

Ask your builder if he’s using Securefence and Securescaffold – it will save you money

Secureguarantee • We guarantee to beat any written quote by 10% • We guarantee to return all quotes within 48 hours otherwise you will receive the first week rental FREE of charge!

Securescaffold covers NEW Labour Department working height requirements

* Terms and conditions apply to the Secureguarantee

P: 0800 66 00 22 | F: 0800 55 50 54 | www.securescaffold.co.nz 47b Birmingham Drive, Middleton, PO Box 1879, Christchurch 8140, NZ

Rebuilding Christchurch | Infrastructure

Infrastructure developments Laying an earthquakeresistant wastewater pipe to north-east suburbs The Stronger Christchurch Infrastructure Rebuild Team’s (SCIRT) Fulton Hogan delivery unit is learning the fine art of laying a 2.9 kilometre, 800mm diameter plastic pipe along North New Brighton’s Bower Ave leading into Ascot Reserve, near the corner of Beach and Frosts Roads. This new wastewater pipe will connect the existing infrastructure to the new wastewater pump station Fulton Hogan is building on Ascot Reserve. This will replace the earthquake damaged pump station in Hulverstone Drive, Avondale. At 140 kg per metre, the polyethylene (plastic) pipe pieces, each nearly 12 metres long, are placed on rollers for assembly into seven sections. Horizontal directional drilling is used to install the pipe in the ground in sections. This minimises traffic disruption along Bower Avenue and keeps the street’s surface more intact than an open trench. Giant wormhole for the new pipe Dewatering pumps will also be needed to create a dry trench. The directional drilling machine drills a giant wormhole below the ground surface and then pulls approximate

38 | June/July 2013 www.canterburytoday.co.nz

500 metre sections of pipe back through the cavity. There is a sensor in the head of the drill which tracks exactly where it is going. It takes about a month to get a string of 500 metres of pipe in the ground. The whole project, which began in January, will take seven months with completion in September. Two work sites, one to come Sandy Ave Work will soon begin to install the pipe from Ascot Reserve through to Dick Taylor Drive. For this section the drilling machine will be on Marriotts Road and will pull the pipe from Ascot Reserve along Dick Taylor Drive. So the drilling machine can sit on Marriotts Road the road outside of 19 Marriotts Road will be closed for approximately two weeks. Once this section has been installed the next stage of the work to install the pipeline along Bower Avenue between Dick Taylor Drive and Sandy Avenue. The intersection of Sandy Avenue and Bower Avenue will be closed for approximately three months.

Ascot Reserve direct drill machine wastewater pressure main to pump station Feb 2013

and safely as possible, the causeway will be closed to all traffic, including cyclists and pedestrians. McCormacks Bay Road is the detour route.

Sumner/ Redcliffs causeway and seawall rebuild begins

The detour adds half a kilometre to the causeway route length but is not expected to create delays additional to those already experienced in this area. Fulton Hogan will monitor and maintain the detour route once the project starts.

The causeway to Redcliffs and Sumner is being repaired during the next six months. To ensure the project is completed as efficiently

“We hope that people will drive to the conditions on the new detour route. If people can be courteous it will help ease

Fulton Hogan will be keeping Freeville School informed as this work progresses.

the transition for McCormacks Bay residents and business owners,” says SCRIT general manager Duncan Gibb. “The aim is to have the road repaired and the seawall rebuilt for summer.” A new bridge will be built over an existing culvert (channel under the road), as well as two new culverts. Waterway recreationalists need to stay away from the culverts and take care along the seawall. This project is just one of more than 100 projects SCIRT is rolling out across the city: www.strongerchristchurch.govt.nz

Rebuilding Christchurch | Health and Safety

Safety in small places By Kathryn Heiler and Steve Moran

In the aftermath of the Canterbury earthquakes, workers were at times required to enter tight spaces to assess the damage of a building or structure. Now, as construction work gears up for the city’s rebuild, increasingly workers involved in both residential and infrastructure repair work are entering spaces that may be defined as a “confined space”.

A confined space is any area that is not intended for human occupancy, and has limited access or the potential for containing a toxic or an oxygen deficient atmosphere. They can be extremely hazardous and pose multiple risks, including:

Is there another way of getting at the area to do the job properly?

• Potential for toxic gas build up

• The work required

• Inadequate oxygen levels • Flammable or explosive atmospheres • Inflow of water or material that may cause engulfment • Lack of structural integrity

WE SELL SCAFFOLDING!

If the confined space has been assessed as potentially having air quality issues you must assess air quality using either an air monitor and utilise appropriate breathing apparatus where required. Assessing the suitability of the atmosphere requires suitable knowledge and expertise.

• Enclosed foundations, basements, cellars or other underground areas • Partially collapsed buildings • Fully enclosed storage structures, such as vessels or tanks • Collapsed ground or fissures • Deep artificial trenches. Because work in a confined space is so hazardous, it is covered by the Australian Standard: AS 2865:2009 Confined Spaces. As such employers should be meeting the requirements of the standard when undertaking work in confined spaces, and meeting their obligations under the Health and Safety in Employment Act 1992.

• Assess the risks • Control the risks by: elimination; isolation; minimisation; and use of personal protective equipment (PPE)

P: 03 323 4477 M: 021 622 1982 F: 03 323 4466 E: directscaff@xtra.co.nz

• The actual method selected and equipment proposed

• Restricted egress.

• Identify the hazards associated with working in the confined space

www.directscaffolding.co.nz

• The hazards involved

• Emergency and rescue procedures.

The standard requires employers or those in control of the place of work to:

For all your scaffolding requirements visit

• The range of methods by which the work can be safely done

• Operation of moving parts such as machinery, plant and equipment

In some cases confined spaces on a building or work site can be easily identified. However there can also be confusion about what defines a confined space. Some examples include:

BRA + SE ND NE W CON D HA ND

Before entering the confined space, a risk assessment known as a Confined Space Entry Permit should be completed by a competent person as a site safety management tool. This should be in writing and should include:

• Prepare an emergency response plan. If you are planning work in a confined space you should firstly consider whether you need to enter the confined space at all.

When measuring air quality test the levels of oxygen in the air. Do not rely on smell – use properly approved air monitors. If necessary, ventilate the confined space by using suitably designed and positioned forced-air ventilation equipment, or by opening more entry or exit points. Then test the air quality in the space again. The air quality should be continually monitored as oxygen and gas levels in a confined space can change quickly. The nature of a confined space often means an accident can lead to multiple victims, particularly if another worker enters the area to assist in an emergency. For this reason safety procedures should place emphasis on the prevention of harm and the emergency plan. Finally when entering a confined space always remember to switch off all electricity, gas or other power sources and do not forget to lockout or tag-out machinery before entry. Kathryn Heiler is programme director, Canterbury Rebuild Health and Safety, and Steve Moran the manager, Canterbury Rebuild Health and Safety at the Ministry of Business, Innovation and Employment

Manufacturer and supplier of High Quality Wire Rope and Rigging Hardware to the NZ Industry and Overseas

124C Waterloo Road, Hornby, Christchurch

Phone: 03 349 3002

Over the years the word “BRIDON” has been equated with quality, expertise, innovation and excellence. We have New Zealand’s ONLY wire rope manufacturing plant where wire rope from 1.5mm to 60mm is fabricated in-house. We are proud to be associated with Rebuild Christchurch / Health and Safety

40 | June/July 2013 www.canterburytoday.co.nz

Rebuilding Christchurch | Height Safety

The costly business of falls from height By Kathryn Heiler and Francois Barton

Every year hundreds of New Zealand workers are seriously injured due to falls from height at work, some of them fatally.

to identify work involving the height hazard and the appropriate steps for carrying out the work safely. For cases involving a fall causing serious harm, a recommendation of prosecution can be expected. Between July 2012 and January 2013 the ministry’s inspectors visited 1,500 workplaces across New Zealand in the first enforcement phase of the campaign. Of those, 700 residential construction sites had to be shut down because of poor safety practices. More than 900 enforcement actions were taken against construction sites in that time. In Canterbury, 150 construction sites were visited, resulting in 70 enforcement actions.

The cost of these falls from height is estimated to be $24 million a year in ACC claims – and that doesn’t even touch the human cost of losing a loved one, a valued worker and a member of the community. As the construction work in the Canterbury rebuild quickly moves ahead, it is crucial we do not lose sight of the importance of keeping our workers safe and healthy – and protect them from the hazards of working from height. Unless everyone commits to making the rebuild safe, we risk lost lives and injured workers.

Case in point In December last year the Fletcher Construction Company Limited was fined $45,000 following a fall from height at the Grand Chancellor Hotel in Christchurch. The company employee was working to remove beams that were being cut away and then lifted out by a crane. He fell nearly three metres from a ladder that was resting against a beam. In another case last year a construction worker broke his pelvis and suffered facial injuries after he fell 5.5 metres when installing plant and equipment at Silver Fern Farms’ Te Aroha freezing works. As he walked across the first floor, he fell through a void where a service lift was to be installed.

Targeted visits

What we’re doing When we look at the statistics, construction industry injuries and fatalities do not paint a pretty picture. When we break them down we can see that falls from height continue to be responsible for an unacceptable number of serious injuries reported to the Ministry of Business, Innovation and Employment (MBIE).

This is unacceptable. Rebuilding Canterbury safely is a top priority for the ministry. That’s why it is working closely with industry, government departments, employers and workers' representatives. Last year the ministry launched its Preventing Falls from Height campaign. This campaign has three parts:

More than half of these come from falls from less than three metres – most commonly off ladders or from single storey roofs.

• Awareness raising – engaging the sector about the hazards associated with working at height

In the Canterbury rebuild alone there has been a number of serious harm incidents associated with falls from height reported to MBIE and continued vigilance is essential to ensure that the health and safety performance in the rebuild improves.

• Education - providing safety information about what safe working at height looks like

Based on the estimated number of workers involved in the rebuild effort through to 2018, The company involved, Ebert Construction and the Canterbury construction industry’s Limited, was fined $37,500 and ordered to pay health and safety record to date, if we don’t $29,000 to the injured worker, because while continue to make health and safety a priority the hole on the floor was covered, it was not we could see: fixed in place. This allowed the worker to fall • One to two construction related fatalities in through the ceiling. each year of the rebuild Under the Health and Safety in Employment • Ill health and fatalities through exposure to Act, Ebert Construction was responsible for workplace contaminants and other hazards ensuring this worker’s safety while at work. However, they did not alert the workforce • 600,000 working days lost through to the hazard nor did it isolate the hazard by workplace injury and illness securely fixing the cover or by providing edge • $80 million in ACC entitlements. protection around it.

• Targeted enforcement – visiting residential worksites where there is a risk of corners being cut. The ministry, in association with 21 businesses and industry associations from the country’s construction sector, produced the Best Practice Guidelines for Working at Height in New Zealand. The guidelines are a critical element of the programme, as they give all involved with working at height clear direction on how to manage their work in a way that will bring down the death and injury toll. The guidelines outline how people organising, planning and doing work at height can keep themselves and others safe. By achieving that, the guidelines also help those involved in the process meet their legal obligations under the Health and Safety in Employment (HSE) Act and the Health and Safety in Employment Regulations, 1995.

Enforcement From July 2012, the ministry began nationwide targeted enforcement to ensure firms were taking their ethical, social and legal responsibilities seriously and making it their priority to prevent falls while working at height. If an inspector observes inadequate or no precautions to prevent falls from or through a single story roof and other structures, or unsafe use of ladders, a prohibition notice will be issued. If the problem can be rectified immediately, a written warning will be issued. If an inspector finds evidence that the hazard of a fall from height has not been adequately managed and appropriate steps and controls are not being taken, inspectors will issue an improvement notice. This may require the duty holder’s hazard management system 42 | June/July 2013 www.canterburytoday.co.nz

The ministry’s health and safety inspectors are actively visiting the industry and looking for workplaces that may be cutting corners or where improvements are needed. They will also be actively targeting worksites where they have received information from local authority building inspectors, any official complaints, serious harm accidents and hazardous work notifications. Inspectors will continue to visit worksites until they are satisfied the duty holder is complying with the HSE Act. Proactive enforcement is a vital tool in changing safety practices associated with working at height.

Equipment selection and use Analysis by the ministry shows that poorly maintained or the wrongly selected equipment can be just as dangerous as having no equipment at all. Inspectors are trained to inspect and assess all equipment used for working at height. Selecting the right equipment for working safely at height means thinking about: Eliminating the working at height hazard (eg, long-handled tools be used from ground level) Isolating people from the working at height hazard (eg, scaffolds and edge protection) Minimising the distance and impact of the fall (eg, nets or air bags). Remember that minimisation is only acceptable when you’ve exhausted elimination and isolation. Doing nothing is not an option. With falls from height such a major contributor to the number of serious harm and fatalities reported in the construction sector, it is crucial that the industry fully understands the hazards involved and their responsibilities to help keep workers safe. We must work together to make sure all our workers return home healthy and safe every night.

Kathryn Heiler is the programme director for Canterbury Rebuild Health and Safety and Francois Barton the acting general manager Health and Safety Operations for the Ministry of Business, Innovation and Employment Southern Region

Modern workplaces are a reflection of the immense growth and innovation our world is experiencing. A hybrid of revolutionary technology and human ingenuity, our workplaces are environments designed to maximise productivity and efficiency in areas of industrial expertise. But, quite naturally, such environments are fraught with challenges as the nature and scope of work continues to intensify. These challenges are further complicated by the introduction of new machinery, practises and operational procedures and, as Christchurch businesses recently experienced, random acts of Mother Nature. Now, more than ever, Cantabrian workplaces have a heightened awareness that health and safety is critically important. The Canterbury earthquakes have been an untimely reminder that robust and comprehensive health and safety practises are a must. Unexpected or otherwise, health and safety challenges require careful consideration, contemplation and creative thinking when it comes to education and best practise.

Safety ‘n Action is at the forefront of this education. Offering extensive programmes at customer work sites across New Zealand, including Christchurch, and at its four training centres around the country, Safety ‘n Action is a major provider of training to construction, civil, chemical, manufacturing, and dairy and food industries, as well as councils and contracting companies. The company’s burgeoning work flow and second-to-none reputation is testament to its unwavering commitment and dedication to world class health and safety practises in the New Zealand workplace.

Practical fun relevant The aim of the Safety ‘n Action professional game is practical fun when it comes to health and safety training for New Zealand businesses. With 16 full time trainers based across the country, including three in Christchurch and one in Dunedin, the organisation offers impressive geographical reach. Its dedicated employee base is able to provide national based companies such as Fonterra with contractor training customised to their needs and the Christchurch presence provides two very comfortable training rooms, which allow the Safety ‘n Action team to undertake full practical training in all weather conditions.

The Safety ‘n Action philosophy is to provide training that is relevant, practical, fun and flexible

- RELEVANT in that a company’s own procedures and documents can be used during training programmes, which engage scenarios and examples specific to the nature of its associated industry - Safety ‘n Action knows and honours that PRACTICAL is how people learn, so it has invested in equipment and facilities to meet these learning needs - FUN is about students enjoying the experience. Safety ‘n Action trainers enjoy what they do and have a positive and friendly approach to ensure they get the best out of their students. Trainers get consistent feedback from customers both during and after the programme about their great learning experience - Safety ‘n Action is FLEXIBLE in being able to support the requirements of small contracting companies wanting to send one or two of their people at a time through to company specific courses. It provides more than 20 unique courses from manual handling, height safety and confined space, through to elevated work platform use. Safety ‘n Action provides much of the necessary equipment at its training sessions and provides practical training on selecting the right equipment for the task. It has the largest number of fully equipped training centres in New Zealand and is the only safety training provider with scaffold rigs, chemical storage areas, confined space training units and fire rigs for extinguisher training. Trainers can also educate trainees about the set-up, use, correct maintenance and storage of key workplace equipment like height safety systems and confined space equipment.

Customer service is key Safety ‘n Action has a professional customer service team committed to ensuring all aspects of customer expectations are met - from a request for training right through to receiving certification evidence. The company provides additional services including working alongside customers to evaluate their operational procedures to ensure training outcomes can be met. Following training, Safety ‘n Action trainers also undertake reviews and site audits to determine levels of implementation – something that also helps organisations meet their legislative requirements. On successful completion of Safety ‘n Action training, attendees receive a wallet sized ‘Go Safe’ card that provides details of the courses completed and also dates that reassessment is required. A standard and important part of this process involves informing Safety ‘n Action customers and students ahead of time when they are due to be reassessed. A comprehensive student management system allows for the safe keeping of each and every student’s training record. As a professional safety coaching company it is Safety ‘n Action’s mission to provide its customers with the knowledge and the tools required to proactively incorporate safety into every day actions and decisions. An active quality management process enables information to be gathered from customers and others areas to allow constant improvement.

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Property & Construction | Arko

The new name in

architecture

Property & Construction | H&S Design

Inspired garden designs

It’s often hard to find a company name to encompass a range of disciplines, especially when they are wide and diverse, but a new name has been announced in the arena of exterior architecture – that name is Arko.

Rebecca Hammond and Grant Stephens graduated with their masters in Landscape Architecture in 2012 and just nine months ago started running their own business, H & S Design, in Christchurch.

Arko is the next progression of Amazing Concrete Generation II. Jay van Lent, managing director of Arko, took the reins of Amazing Concrete four years ago with the intent to establish a company focused on supplying unique, quality concrete products.

They won the Judges’ Supreme award and the Supreme Design award at this year’s Ellerslie International Flower Show for their garden Revolutionising Reuse. The young and dynamic designers created the garden with a focus on smart recycling concepts and working together formed a signature garden with ingenuity, attention to detail and a powerful message which was enough to tip the scales for the judges.

And it is exactly what he achieved. Yet the constant evolution and strive for quality led to a new dynamic for a company already renowned for top workmanship. “We have too much knowledge and experience with concrete and exterior architecture to constrict ourselves with a name like Amazing Concrete. Arko allows us the scope to showcase our range of skills,” Jay says.

Research and development Using specialised steel reinforcement systems with vital commercial water-proofing, Arko continues to provide beautifully designed concrete-focused landscapes engineered to stand the test of time. “Concrete is the long term option. It will outlast timber 10 fold and when it’s tax payers money being spent, it should be invested in the longevity of a material that will last hundreds of years.” Arko’s first official job, the prestigious CPIT memorial for the Madras Street campus, stands as an example of the company’s concrete mastery and conceptual design. The input into the memorial was completed purely as a donation to the campus and to its symbolic importance, commemorating the 28 people associated with CPIT who lost their lives in the February 2011 earthquake.

For a quality design with the environment in mind, Rebecca and Grant will deliver a tailor made landscape plan which suits your personal taste, priorities, style, space and concept. They’ll work with you every step of the way to guarantee you end up with a grand design with impact. “I love being able to take people’s gardens and ideas and turn them into a reality and being able to take the knowledge and experience that I have and pass this onto our clients to help them in what ever way I can,” Rebecca says. “Grant enjoys meeting new people and creating new ideas. He has always enjoyed designing and finds the process of problem solving and working with what’s available to create innovative and unique designs which are fun and rewarding.” H & S Design 57A Amyes Road Hornby Christchurch Rebecca 021-170-8983 Grant 021-159-2301 E rebecca.hammon4@gmail.com E grant.stephens4@gmail.com www.landdesign.co.nz

Working in co-ordinance with landscape architect Stephen Mapletoft, Arko has a plethora of exterior know-how in terms of design and all important implementation. The company can create a wealth of aesthetically appealing designs while tailoring to suit the needs of individual preference and of course, budget.

“We are still pretty blown away by it. We put a huge amount of time, effort and thought into every aspect of our design. We were both excited and humbled by the amazing feedback we received,” they say.

— Advertising Feature

Bonsai trees and The Ellerslie Flower Show Arko’s concrete and Bonsai collaboration seen at this year’s Ellerslie Flower Show aligned nature with exterior architecture; two forces designed to complement each other for the duration of their life time – often hundreds of years. Jay hopes this idea will evolve into a permanent museum to showcase the Bonsai tree in the Garden City itself and with the backing of the New Zealand Bonsai Association, the progression seems natural. Progression is certainly a word in Jay Van Lent’s vocabulary – so keep a keen eye out for the catchy new name in the exterior architecture game – Arko. Arko T (03) 387 0367 E info@arko.co.nz www.arko.co.nz — Advertising Feature

www.canterburytoday.co.nz June/July 2013 | 45

Property & Construction | Takahe Construction

A professional building service Takahe Construction Limited has a wealth of experience and knowledge behind it. Owners/directors Calvin Cocks and Tim Forman grew up together and have been friends since they were five years old. They served their apprenticeships together, went their own ways running separate businesses before they joined forces in April 2010 to create Takahe Construction and haven’t looked back. Takahe Construction has continued to grow and gain recognition for its high standard of construction. The company undertakes a range of high-quality construction projects, including architectural residential and commercial construction, renovation and fitout projects. The company directors, along with 14 qualified carpenters, three apprentice carpenters and two administration staff, take pride in offering a personal service. Takahe Construction has the skills and experience to take on any project, including challenging hill sites, poor access, steep slopes and complex designs. The company makes the residential building process worry free through rigorous planning and project management, strict control of deadlines and budgets, with ongoing communication to ensure the client understands what is going on at all times. Takahe Construction helps residential clients get the best out of their site and building plans so they can develop their dream home. The company completes all aspects of the home building project, right through to the indoor/outdoor flow with decks, patios, pathways, driveways, landscaping and retaining walls.

A winning formula Takahe Construction works closely with Modern Architecture Partners (MAP) and won both gold and silver Master Builders’ awards for a house they completed together. Takahe director Tim Forman says the business has worked alongside MAP many times, including the Akaroa house that won awards for last year’s $1-$2 million category. The 450sqm house spans three levels and features many exacting details that had to be accurately built into the project. Takahe director Calvin Cocks says the house, which overlooks the yacht club in Akaroa, was full of challenges, including 95 percent site coverage requiring boundary-to-boundary excavation, through to the house itself. The contemporary classic home was designed by MAP, which has developed a strong relationship with Takahe Construction. Forman says these relationships are critical to Takahe’s success. “Our primary focus is building the relationship with the architect and client,” he says. “The house MAP came up with is extremely detailed in terms of its design features and detailing and through craftsmanship we were able to replicate the plan details into reality.”

On the commercial front, Takahe undertakes a wide range of projects, from tilt-slab warehouses, factories, shops, restaurants and schools, to multi-unit housing and apartments. The company also specialises in all areas of renovations and additions. The team can help clients achieve success in their office, shop, bar or restaurant through its professional and skilled fitout work. With many years’ combined experience, Takahe Construction has an excellent reputation for doing a great job.

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Proud to be associated with Takahe Construction 46 | June/July 2013 www.canterburytoday.co.nz

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Services Takahe Construction will take the stress out of your building project: • Complete project management from first contact to the day you move in • Keeping you informed so you know what’s happening every step of the way • Friendly, personal service from trade-qualified builders who care as much about your building project as you do • Expert advice on the latest materials, technologies and building techniques • Outstanding workmanship and quality finishing.

“

Our guys are high-end carpenters who specialise in the finer detail work. Our point of difference is the quality and our company is very sharp. - Director, Calvin Cock

”

New focus on commercial builds Takahe Construction is currently completing a large new commercial building in central Christchurch. The Victoria Street project comprises a threestorey concrete-block commercial building with a ComFlor 80 flooring system. ComFlor is a new generation of composite steel floor decks developed by Tata Steel that offers longer spans, reduced concrete usage and improved construction stage efficiencies. Director Calvin Cocks says the Victoria Street project is a large project incorporating a lot of structural steel. “The front of the building features exposed steel work and a glass facade. We are now wrapping up and all the finishes are going in. Commercial is a big focus for us now and Victoria Street has opened up that parcel of work.” Director Tim Forman says the project is one of the first large commercial projects Takahe Construction has undertaken and is representative of the company now moving more into commercial work.

tilt-panel high-end architectural $1.5 million home in Fendalton.” It also started another high-spec home on TC3 land in Pentlow Place, Fendalton. “That’s a new two-storey house with $80,000 of land improvements,” Tim says. “TC3 land issues are holding a lot of people up with their repairs and rebuilds. We’re quite lucky that we have some of the first insurance at a good market rate.” Calvin says quality is the biggest focus for the Takahe team. “Our guys are high-end carpenters who specialise in the finer detail work. Our point of difference is the quality and our company is very sharp.” Takahe Construction Limited PO Box 21329 Edgeware Christchurch T (03) 365 1150 E admin@takahe.net.nz www.takahe.net.nz — Advertising Feature

“We’ve been heavily involved in restaurant fitouts, but this is the first large commercial project. It’s gone very well. We have a good relationship with the architects, MAP, and the project is tracking nicely.” It is proposed the first and second floors of the building will be for professionals, while the ground floor is being set up for a restaurant.

Other major projects The business has a number of other significant projects underway and recently completed a new learning facility at St John of God, in conjunction with Arrow International. Takahe previously worked with Arrow International on many projects including refitting the production line for Coca Cola in Christchurch. “We still have residential work going on,” Calvin says. “We currently have a two-storey

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0800 BRAMWELL www.canterburytoday.co.nz June/July 2013 | 47

Property & Construction | Lanyon & Le Compte Construction

Complete building solutions Lanyon and Le Compte Construction Limited is an industry leader in the design and build of architecturally designed homes, apartments and commercial premises.

One area the company does specialise in is high strength concrete construction. The Christchurch company was formed in 1990 by directors Mark Lanyon and Shane Le Compte, who offer a full design and build process for all types of construction, from standard timber frame to Thermomass concrete homes and buildings.

Thermomass panels Lanyon and Le Compte has targeted the Thermomass market due to its belief in the strength and efficiency of concrete construction. Thermomass manufactures a full line of concrete insulation systems for use in plant precast, tilt-up, and cast-in-place projects. Panels offer high durability and insulation properties and are able to be constructed off site to ensure a high-quality finish and faster construction.

What Lanyon and Le Compte can offer you:

Latimer Exterior

• Design, engineering and building of one-off projects • Project management • Precast products and components • Shop drawing services • Architecturally built homes • Thermomass concrete insulated homes • Hill projects • Warehouse and factory construction • Apartment and high-density construction • Excavator and truck hire • Crane hireage • Registered Master Builders' Guarantee

Focus on quality Precasting the panels off site allows for fast construction and a higher grade of finish, compared to tilt-slab construction. “We can offer a full project management service, ensuring a smooth completion of the project from start to finish,” Shane Le Compte says. “All scopes of work are catered for within the company, from excavation of foundations to transport and cranage or precast panels, through to all forms of carpentry and joinery. This allows us to keep construction and time costs to a minimum, with all workmanship covered by a Master Builders’ Guarantee.”

Buildings constructed with Thermomass are quiet, safe and almost maintenance free. They The company also offers a wide range of are also hurricane, tornado and fire resistant. specialist finish concrete products, including feature panels, acid washes, exposed finishes, Significant construction sponged finish and coloured concrete.

projects

Lanyon and Le Compte has utilised precast concrete construction in a number of high-quality apartment blocks built throughout Christchurch. It is currently rebuilding the Latimer Hotel in the central city, which is one of the largest commercial jobs on at present. Lanyon and Le Compte employs a committed team of carpenters and apprentices to complete any building project which presents itself, from entry level homes to architecturally designed homes, tilt-up factories and warehouses and modern apartment blocks, swimming pools and landscaping precast panels, fencing and retaining walls.

Enhanced crane capacity The recent purchase of three new mobile cranes has given Lanyon and Le Compte greater capabilities and flexibility. Shane Le Compte says the company has purchased two new 50-tonne cranes and a new 130-tonne crane. “The new cranes have added quite a bit of scope. On our commercial side we produce precast panels offsite and we come in and do the foundations and place the panels,” he says. “We’ve done crane work before but we were reasonably limited by our older 40 and 45-tonne cranes. The new 130-tonne machine is going to make a big difference to our capabilities.”

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Property & Construction | Lanyon & Le Compte Construction The Cocoon system Lanyon and Le Compte Construction is now offering a cost effective residential concrete building solution through its subsidiary company, Cocoon Homes.

Exceptional insulation keeps Cocoon buildings warm in winter and cool in summer, increasing comfort and lowering energy costs. At the same time, it ensures a quiet, healthy, secure space.

“Cocoon offers an R rating of 5 on the wall, Cocoon Homes offer a fast, flexible way to which is pretty much double anything else build your new home, with all the advantages you’ll get in timber framing,” Cocoon director of the high mass of concrete. Shane says. “It’s a solid construction so there are no leaky homes and it’s a lot stronger.” Cocoon’s external walls are made from concrete and are lined internally with the A wide range of finishes and architectural Gracol patented batten and insulation system. possibilities ensures every preference and Externally, the concrete wall is either painted or plastered using any plaster system approved to be used on precast concrete panel. The unique construction technique of the Cocoon system delivers savings in every step of construction and produces a building that is robust and maintenance free.

What makes Cocoon Homes unique?

personal taste is catered for in design and aesthetics.

Full design and build service Lanyon and Le Compte developed the Cocoon system during several years. Shane says while the company is known primarily as a commercial builder, Cocoon Homes is allowing it to move into the residential market with a specialty product.

• Fast construction - a 250 sqm single storey home can go from the start of construction to lock up in just three weeks

Cocoon Homes can take your architectural plans and provide engineering and precast concrete panel shop drawings. Taking care of engineering, Cocoon also provides a full design service.

• Cocoon homes are solid, warm, and watertight. The external walls are concrete, lined internally with fibreglass battens and plasterboard, so no leaky homes

Cocoon is 100 percent New Zealand-made and uses totally locally sourced products. It is manufactured in Christchurch and installed by the manufacturers.

• Cocoon homes come in flexible designs and construction • Superb insulation means Cocoon homes are energy efficient • Cocoon homes are cost efficient to build • They can be painted or plastered finish to suit personal preferences

Shane says Cocoon is a more cost-effective system than Thermomass and puts concrete back in the same price range as hebel construction. “We still do Thermomass concrete homes as well, but they’re at the top end of the market, starting at around $3000 per square metre. With Cocoon we can build a standard threebedroom home on the flat for around $1400$1500 per square metre.”

• Wherever possible, recycled materials are used

“

We’re pretty innovative and we don’t try to compete in the timber-framed market. Over the last 20 years we’ve been building concrete houses and our clients were usually American or European

”

Cantabrians are turning to concrete Customers of Lanyon and Le Compte Construction and Cocoon Homes are increasingly realising the benefits of concrete construction. Shane says his companies are leaders in the concrete construction market. “We’re pretty innovative and we don’t try to compete in the timber-framed market. Over the last 20 years we’ve been building concrete houses and our clients were usually American or European,” he says.

• All Cocoon buildings are 100 percent New Zealand made.

“It’s about educating people on the benefits of concrete and Kiwis are now coming more on line with it. The Canterbury earthquakes have also prompted people to look at different options for stronger homes.” Lanyon and Le Compte Construction Limited PO Box 18-818 Christchurch T (03) 382 0002 M (027) 434 0210 — Advertising Feature

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www.canterburytoday.co.nz June/July 2013 | 49

Property & Construction | Chain Reaction Cycles

Getting the best bike for you If you need wheels then Chain Reaction Cycles, Christchurch’s all round bike shop, is the place to go. With two stores, in Riccarton and Moorhouse Avenue, you’ll find a wide range of mountain bikes, road bikes, lifestyle bikes, children’s bikes and more. You can also purchase all the cycling gear, parts, accessories and apparel. With many bikes stores in Canterbury, what makes Chain Reaction Cycles different from its competitors? The simple answer is a passion for cycling. With 30 years experience in the cycle industry, owner and bike enthusiast Darryn Giles

says that everyone at Chain Reaction Cycles pride themselves on offering the best service possibly.

“Whether you are bringing your bike to be serviced by our qualified mechanics, purchasing a new bike or even getting a tube, every customer is important to us.”

“Me and my wife Tracey, along with the rest of the team, know, ride and love cycling; all of With a vast range of bikes and accessories my staff own a bike. from different manufacturers, Darryn and his team are proud to offer competitive prices and “We treat our customers in the same way that the best selection possible. we would like to be treated. I hate it when you walk into retail stores and the staff ignore Chain Reaction Cycles also plays a big role in you. At Chain Reaction our staff always try to cycle events and rider sponsorship throughout greet you early on into your visit to our store. Canterbury and the South Island. “Chain Reaction has been proud to support a number of world class and Olympic athletes including Kris Gemmell, Dylan McNiece, Paul Odlin, Rosara Joseph, Darryn Henderson, Craig and Ben Oliver - the list goes on.

Darryn’s advice for choosing a bike • Think about the sort of riding you want to do. Will you grow as a rider or compete? What do your mates ride? If you cycle with a group of riders buy something similar to what they have – that way you can keep up with the kind of riding your group does • Consider what have you liked and disliked about other bikes you have owned, how much can you spend and would you get a loan to buy your new bike

“We also support local events to support our customers. This year Chain Reaction will support Le Race, the winter night racing world champs, the Prebbleton Winter Worlds and the Warmup Chain Reaction Specialized road racing team.”

• Road bikes are quick and smooth on good roads, but not good for any sort of off road riding. Try out the riding position on road bikes before buying to make sure you’re comfortable riding, usually for a long time, in a bit of a stretched out position

The Riccarton store first opened in 2000; a traditional bicycle store compared to the new Moorhouse branch, which Darryn describes as a “retail experience”. Chain Reaction Cycles, situated in Midway Moorhouse (a redevelopment site helping retailers get back up and running again), now includes the world renowned Specialized Concept Store.

• Mountain bikes are not so quick on the road, but are robust go-anywhere bikes designed for a variety of ride styles. You ride more upright and on just about any surface with the help of front and rear suspension and wide knobbly tyres. If it’s the great outdoors for you then a mountain bike is the way to go

Specialised – what it means

• Kids’ bikes are for ages up to about 12 or so. It is worth taking a look at small size adult range bikes - starting with a bike set as small as it safely goes (at first) means they can grow into the bike.

As a specialised concept store Chain Reaction Cycles stocks a full range of specialised bikes and accessory products, while also stocking a number of other premium equipment brands to complement its range.

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50 | June/July 2013 www.canterburytoday.co.nz

Property & Construction | Chain Reaction Cycles

“ Darryn says to get the best riding experience on any terrain you need to find your unique active riding position, which will help you climb faster, descend more confidently and ride with less fatigue. “This is achieved in conjunction with a trained Body Geometry Fit Specialist who has a complete understanding of your unique biomechanics and experience. Body Geometry is the most complete system to help you become one with your bike. It gives our customers the best knowledge possible. “To understand how you ride, a Body Geometry Specialist will ask about your goals and measure your physical capabilities and strengths. Then we adjust your bike to you and recommend solutions to improve comfort and enjoyment. We can do all this within the private fitting room in our new store,” he explains.

Onsite workshop As well as providing customers with a range of bikes and accessories Chain Reaction Cycles on Moorhouse Avenue has fully qualified mechanics on site to assist you with your requirements. “The team in our workshop are trained in all the latest products and techniques. All of our mechanics are Shimano certified and attend update courses every year.

We treat our customers in the same way that we would like to be treated. I hate it when you walk into retail stores and the staff ignore you. At Chain Reaction our staff always try to greet you early on into your visit to our store.

”

“If you just want to make sure your kids’ bikes are safe, or want to get your dream bike fully serviced, our workshop is the place to go. We offer basic cycle repairs from stopping that annoying creak to complete shock servicing and wheel building.” Chain Reaction Cycles 4/218 Moorhouse Avenue Christchurch T (03) 943 4925 114B Riccarton Rd Christchurch T (03) 343 5040 E info@chainreaction.co.nz www.chainreaction.co.nz ‘Like’ Chain Reaction Cycles on Facebook — Advertising Feature

Property & Construction | MCG Fence Hire

Need temporary fencing? Temporary fencing has been a crucial part of the Christchurch rebuild - part of the rebuild that is not thought about. It is needed to fence off red zones, dangerous buildings and demolition works; without it Christchurch would not be safe. Hiring temporary fencing is the quick and effective way to do the job. MCG Temporary Fence Hire has, as you’d imagine, seen a fair bit of change from the Christchurch earthquakes. The business started in 2008 with about one km of temporary fencing – it now has in excess of 10km of temporary fence on hire. The earthquakes created exponential growth for the company right from the get-go, with MCG fencing needed immediately after the first September 4, 2010 event to condon off the red zone. Work continues apace for MCG now we’re in rebuild mode. Temporary fencing is in high demand for infrastructure rebuild, housing and property rebuild and new construction developments. “Growth continues,” says owner Mark McGath. “Just last week we cleared a 40 foot container of fence which is now being utilised in full on one project and with another container of fence ordered for the same client. We have purchased a second truck and acquired additional yard space for temporary fence storage. “We recognise the importance of the role of safety within our community and, while temporary fencing is a small part part of rebuilding and construction, it is a critical part. Without temporary fencing in place a project cannot begin or be signed off. Thus a fast and responsive service is paramount to a speedy rebuild and to a safe community. “MCG has become synonymous with efficiency, nimbleness, high quality temporary fencing and a commitment not just to the client, but also to our community.” MCG Fence Hire has strong customer loyalty from Jennian Homes, Southern Demolition and Salvage, BARRS, BuildTech, HEB Structures and HEB Construction, DELTA, Downer and smaller but equally committed customers. “I believe our strength, or our point of difference is, in a word - service. A 247, fast and immediate response. We are reliable and deliver on what we agree too. Also personal service; I answer all phone enquiries personally to ensure a seamless transaction regarding fence hire and specific site requirements.

“We continue to grow our hire business and presence in Christchurch. I have also formed a second standalone company, Temporary Fence Sales New Zealand and am in the throes of developing this company into a greater entity.” MCG Fence Hire has on online order and enquiry form on its website www.tempfence.co.nz or via the free phone number 0800 624 336.

MCG Fence Hire 28 Thackers Quay Woolston T 03 389 9516 M 027 497 7444 E info@tempfence.co.nz www.tempfence.co.nz — Advertising Feature

HELP! For Importers & Exporters

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I C FB (03) 357 4700 | norm@indcust.co.nz

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Proud to be accountants and advisors to Mark McGrath and McG Fence Hire. If you are looking to rebuild and or expand we can assist you with Property & business finance* business advice* due diligence & feasibility* rural & Commercial We welcome your inquiry - please call directors Stephen O’Connell or Len Brigden Phone 03 354 4231 www.mcphailchch.co.nz

www.canterburytoday.co.nz June/July 2013 | 51

RR Property & Construction | Lighthouse Lighting

The lighting professionals Lighting is used in a multitude of ways around the home; to open up a room, draw attention to an object or living space, to create a strong focal point or for use as decoration.

Good lighting will help you to bring a room together by creating different mood and tone. Whether you’re renovating your home, moving into a new home, or simply updating your style, the specialists will help you choose the right lighting for your environment, style and needs. The Lighthouse Lighting Group has one of the largest stocks of lighting in the southern hemisphere. There are 10 stores throughout New Zealand, all with a team of experienced consultants ready to offer friendly, expert advice and professional service for your lighting solutions. They’re

Lighthouse Lighting services Lighting design

Lamp shades

• Free lighting design service

• Highly experienced and knowledgeable shade stylist

• Site visit • Quote • Sustainable, energy efficient and environmentally conscious solutions. Areas • Interior • Exterior • New builds • Renovations

• Hospitality.

• Wall lights • Ceiling mounted lights • LED light system • Cove lighting

• Exclusive brands

• Recessed lights

• High quality

• European chandeliers

• Ceiling fans

• Outdoor lights.

• Competitive pricing. that good that the company also runs seminars for professionals on lighting design.

Around the globe products ensure customers have quality, value, variety and choice, so you’ll find nothing less than a winning signature to enhance your space. “For a small country we have managed to import a huge range of designer lighting and this has been achieved by forming a national co-operative with like-minded people to give us buying power and turnover to carry this fabulous range,” owner Alan Honeybone says.

- Alan Honeybone

• High quality with a long life. Choose from a quality range of

The company offers a wide range of quality lighting products imported from Europe; Spain, Italy, Germany, San Marino, and Australia - all through its own importing business and warehouse in Christchurch.

our budget than we ever thought possible, and have set a new standard for lighting shop fit-outs ”

• Large range of replacement lamps

• Pendant lights

• LED lighting

“ Dalman Architecture have achieved far more with

Replacement lamps

• Landscaping

• Wide range of local and imported products

FREE

• Choice of colours, styles, material and trims Unique, personalised finish for lamp to complement room décor.

• Commercial

Products

lighting design to all clients

• A selection of fabrics or you can supply your own

The company recently opened a new store on Moorhouse Avenue complete with concept rooms so people can see how fittings may look at home. There are also dark rooms where people can see how different lighting methods and technologies work. “Two minutes spent trying different lighting methods in the dark rooms often convinces people that there are much better ways of lighting than they have seen, Alan says. “The most exciting new product I have seen in the last 20 years is not LED, but a product

called DimSlim, which is designed to be hidden and uses reflected light. The light can not only be dimmed, but also the colour temperature (how warm or cold the light is), can be adjusted.” The professional team are all experts when it comes to knowledge about energy efficient lighting and LED products. If you’re looking to include stunning pendant lights, beautiful chandelier or shed some light in to your outdoor area, you’ll find some of the best lighting fixtures at Lighthouse. The staff is passionate about what they do and work hard to deliver quality products and service. “We are the New Zealand importer of i-Led from Italy who are recognised to be the current world leader in LED technology. We do lighting for everything from the humble batch or rental, to huge houses, airport terminals and shipping ports. We provide lighting for many rest homes, retirement villages and hotels. Cafés and restaurants have also been designed and supplied a lot over the years. “We have staff who have their preference of styles or projects they like to work on, so we try to match the designer to the project.” Lighthouse Lighting 6/210 Moorhouse Avenue Christchurch T (03) 377 7206 www.lighthouselighting.co.nz — Advertising Feature

www.dalman.co.nz 52 | June/July 2013 www.canterburytoday.co.nz

Property & Construction | Project Group

Transforming your business from the inside out With a passion for supporting businesses to transform their image from the inside out, Project Group has developed a solid reputation for excellence in the interior fit out industry based on old fashioned values of integrity, reliability and workmanship.

fit outs, delivered with clear communication skills and a positive can do attitude. “Our strengths are that we simplify the interior fit out process and keep our clients well informed without them being overwhelmed,” John says. “We give clients peace of mind so that they can get on with running their business knowing they are supported by a team of professionals who take real pride in their work.” The company prides itself on completing projects smoothly and efficiently, on time and on budget – every time. “From start to finish we do the lot.” Specialists in commercial interior fit outs for: • Shops

Project Group Ltd is a Christchurch family owned and operated business established in 2004 by managing director John Broughton, who was later joined by his son Mark and daughter Sarah.

• Offices • Cafés, bars and restaurants. Project Group Limited PO Box 5298 Christchurch 8542 T (03) 377 7901 E info@projectgroup.co.nz www.projectgroup.co.nz

After spending more than 35 years in an industry dominated by large companies, John felt there was a real need for a more personalised, client focussed approach. The team has a personal and professional style when it comes to commercial interior

— Advertising Feature

Commercial Interior Fit-Out Specialists “Proud to be the interior fit-out contractors for Lighthouse Lighting” Further Projects by Project Group:

P (03) 377 7901 E info@projectgroup.co.nz PO Box 5298 Christchurch 8542

www.projectgroup.co.nz

www.canterburytoday.co.nz June/July 2013 | 53

Property & Construction | Cequent Projects

The making of Midway Moorhouse Retailers who lost their buildings following the February earthquakes were keen to get back to business on the busy Christchurch avenue. Project managers Cequent Projects were given the task of bringing together property owners and managers, insurers, tenants, designers and contractors, in order to reopen the site for business as quickly as possible. The high profile commercial retail project on the prominent central city site required team work and a solid, but flexible project leader. The challenge As a result of the February 2011 earthquakes the buildings between 200 and 220 Moorhouse Ave suffered significant damage and like many others in the area also had significant liquefaction. Cequent Projects were called upon in these early stages to assist with a claims settlement with the owners’ insurers. Following this, it was determined that the buildings that were home to retailers including Hunter Furniture, Animates, Magnum Mac and Total Food Equipment, were uneconomical to repair, while the buildings containing Powerstore and Back to Bed could be repaired.

54 | June/July 2013 www.canterburytoday.co.nz

Cequent Projects project manager Chris Brown says “The February 22nd earthquake was a challenging time for all those within Christchurch and the uncertainty it created. It was great to be involved with a team that could provide confidence to their client and to help rebuild a fantastic, economical retail development.” Cequent Projects worked together with the two landowners and a joint retail complex idea was developed. This approach ensured a scale of development that allowed a good brand presence along Moorhouse Avenue and took advantage of the inherent economies of scale on the building cost front. Like many rebuilding in the Canterbury region, they were faced with several key challenges, such as how would they achieve the required returns for investors when the additional costs of the in ground works were so high, while at the same time delivering a really good design outcome that adds something to the Christchurch landscape?

General manager Caleb Ballin feels strongly that, as project managers in this re-emerging region, they all have a responsibility in their industry in this regard. So the response to this question was multi faceted. Cequent Projects promptly assembled a nimble design team that really understood building costs and could make design decisions that not only aligned with the established financial model, but also allowed targeted architectural merit to be added where it was most important. Cequent Projects project director David Lees says these kinds of consideration are more vital now than ever. “The cost of the Christchurch earthquakes means that it is now more expensive just to build what was

there before. Therefore it is necessary to be strategic about where to be economic and where to insert flair if the buildings we build now are going to be better than what was there before – which is what the project team has achieved at Midway.” To ensure the best outcome, Cequent engaged early with the existing tenants and determined their needs for the new building. During this key stage they worked closely with Colliers Property Management who were integral to the project’s success. This early tenant involvement meant that significant tenant fit out works could be incorporated during the main build project. This helped save time and money by reducing redundant activity. It also meant that the tenants could get back to business quicker.

Property & Construction | Cequent Projects Feasibility and bulk and location

Why choose Cequent? • Choosing Cequent as your project managers will save money on your project by effectively planning the project, expediting the process, and mitigating risk through to completion

Cequent is currently leading a feasibility modelling role for a large scale proposed development. This exercise will deliver up advice to the client on the project’s viability, options for the bulk and massing of the building, building costs, planning constraints and opportunities and risks.

Another key factor in the success of the Midway Moorhouse project was having a client that trusted the process and the advice they were being given. As 218 Moorehouse Ltd director Richard Green says, “Cequent have been a pleasure to work with in our development. They are very practical guys that have worked exceptionally well between all parties involved in our development, guiding the project to be delivered on budget and on time.”

Cequent projects on the horizon Cequent has a number of other projects in the planning stages and are very keen to assist property owners with central city developments. Commercial developments are at the heart of Cequent’s core specialist area.

Norwest on Victoria

• Cequent prides itself on providing commercially viable, practical and innovative advice that can save time and money

This $8 million dollar project is now underway. The four storey, high quality commercial development was one of the leading projects to achieve resource consent following the February 2011 earthquake.

• Cequent is a local, independent company, meaning it is not tied to any consultants, contractors or suppliers - therefore works in the interests of individual clients

Christchurch Engine Centre

• Cequent works alongside its clients, not from afar. The company understands that getting to know key staff members and stakeholders is essential to success.

The construction of this $18 million dollar project at Christchurch International Airport is set to start and is expected to be completed by the end of next year. The building will house new workshops and a logistics centre.

The company is in the process of overseeing the construction of 27 commercial developments ranging from $2 million to $28 million in cost.

About Cequent

Cequent provides its clients with property and project solutions, advice and management Cequent Projects is currently working on a and deliver projects through to their successful range of different delivery models ranging completion. Its approach is to weigh up the from negotiated contracts to design and build unique client criteria for each project and put methods. The company is able to weigh up the The Christchurch based company, founded in While working on the project the Cequent in place the best road map to ensure their 2008, has successfully adapted to the lifestyle, unique client criteria for each project and put team was able to utilise its extensive client’s risk is well managed. in place the best roadmap to ensure that risks economic and environmental changes in knowledge of the Canterbury construction “Every project starts with a vision or business the Canterbury region. After having its office industry. At the time, the market was still very are well managed. need. We have the privilege of working rendered inaccessible due to the February conducive to tendering works to contractors. with our clients to bring their vision into 2011 quake, Cequent promptly found itself a The team also took this opportunity to secure Midway Moorhouse fast facts reality. Our project managers build, align and niche in the recovering city. some competitive pricing, which assisted communicate with the project team to deliver • Name of site: Midway Moorhouse clients’ business cases. As the disaster response moved from value, solutions and outstanding results for emergency mode to recovery phase, • Size of site: Approx 20,000sqm After extensive land remediation, work began our clients,” the company's website states. the company became very closely covering multiple titles across different on the site on May 30, 2012 and completed It is obvious that the level of experience involved in assisting their clients with ownerships entities. in January 2013. It is now home to 12 busy within the Cequent team ensures they match the preparation and settlement of their commercial retailers including a pet store, • Size of buildings: approx 10,000sqm the most suited team member to the project. earthquake recovery claims. bike shop and homewares store. All staff members are vibrant and full of • Project budget: $14m “As a team we now know so much more energy, passionate and committed to both the • Rebuild construction duration: 7 ½ Months about insurance issues and the specifics company and their clients. of policy wording and intent than we ever • Completion date: January 15, 2013. thought possible,” general manager Caleb Ballin says. As a privately owned project management company, Cequent Projects has learnt a lot during the past two years, being based in the new Christchurch environment.

As a business, Cequent’s core services of project management and specialty property services have been well received in the Christchurch marketplace. Cequent prides itself on delivering results for each and every client and managing every project with a view to maintaining the longevity of its business in Christchurch.

Cequent Projects Level 2, 80 Oxford Terrace Christchurch T (03) 376 4215 E info@cequent.co.nz www.cequent.co.nz

• • • • •

Pleased to be consulting Engineers for Cequent Projects

— Advertising Feature

consulting engineers heating + ventilation mechanical • structural hydraulic • electrical acoustic • civil • fire

Unit 3, Amuri Park, Cnr Bealey Ave & Churchill St P.O. Box 25-108, Victoria St, Christchurch 8144, New Zealand (03) 366-1777: phone (03) 379-1626: fax engineering@pfc.co.nz: email www.pfc.co.nz: website

www.canterburytoday.co.nz June/July 2013 | 55

Property & Construction | Smith & Sons Ashburton

Experts in your area Smith and Sons Ashburton is a multiaward winning company offering a diverse range of building and renovation services to the surrounding area. The company has been assisting locals with home improvements since November 2009. Husband and wife team Paul and Anna Cartney owned a building company before teaming up with New Zealand’s leading network of owner-operator building companies and the decision has certainly paid off.

Before

After

Putting the customer first The Ashburton branch of Smith and Sons has been the top performing business in the entire group and Anna attributes that success to the personal touch. “We have Wayne Tuck, the ‘Salesperson of the Year’ for Smith and Sons and he is a real people person, assisting with the finer details from the fittings to the floors. Then we have Paul who contract manages, meaning our customers feels comfortable when they meet the business owner and he’s involved in their project; his 25 years of building experience comes in handy too.” With more than 60 outlets in New Zealand and Australia, Smith and Sons is becoming well recognised throughout the country and abroad, yet the individual owner operators retain the small business feel.

“Smith and Sons is a nationally recognised brand with a great reputation,” Anna says. “We provide a full service for our customers from concept and council consents right through to completion of the finished project. Our clients love how we are able to take the pain out of the construction process by providing a single point of contact and accountability for the entire job.”

“We operate in a relatively small town so if you do a bad job, word spreads pretty quickly. That is the reason we focus all of our attentions on producing quality to meet our customers’ expectations. We still get jobs from word of mouth and the fact that we continue to win awards is an added bonus and our success is certainly our best form of advertising,” Anna says

Whether the customer requires a renovation on their bathroom, kitchen or even a full scale project, Smith and Sons Ashburton has the expertise and network of subcontractors to complete any task to a consistently high standard.

With a solid team of four qualified builders and two apprentices, Smith and Sons Ashburton work as a well oiled machine, incorporating its subcontractors into the tight knit operation that has bestowed so much success on its owners.

Before >

After

Anna and Paul Cartney have doubled the company’s turnover and grown in employee numbers from their first years and the future holds much of the same as they continue to expand and produce a quality service.

Why not contact Anna and Paul Cartney today to discuss those mental blueprints and bring them into the realm of the physical.

Renovating with expansion in mind

• 2012 International Franchisee of the Year

Smith and Sons is the sister company of G.J Gardner Homes when a gap was spotted in the market for a renovations focused professional building company. Smith and Sons Ashburton has adapted to the changing needs and desires of Kiwis who have seen through televised programmes such as The Block what kind of improvements can be made to their homes. As families grow or added value is required, Smith and Sons Ashburton is on hand with a wealth of knowledge and experience to cater for the expansions in mind.

SERVICES INCLUDE: • Construction & siteworks • Roading & driveways • Cable & pipe laying • Transport, excavation & landfill Proud to be associated with Smith & Sons Ashburton

T 308 8479 M 0274 338 003 E donaldsoncontracting@xtra.co.nz W www.gdc.net.nz

Residential & Commercial Aluminium Joinery Thermally Broken Aluminium Joinery Replacement windows, Balustrading Shower & Wardrobe doors FREEPHONE 0800 509 509 www.shearmac.co.nz shearmac@xtra.co.nz 56 | June/July 2013 www.canterburytoday.co.nz

Awards • 2012 South Island Franchisee of the Year • 2012 New Zealand Salesperson of the Year - Wayne Tuck • 2012 New Zealand Most Sales of the Year • 2012 New Zealand Highest Turnover of the Year. Smith and Sons Ashburton 455 West Street Ashburton T (03) 307 8980 www.smithandsonsashburton.co.nz — Advertising Feature

EASY ACCESS TO THE MACHINERY YOU NEED! TransDiesel Limited is geared up to support builders and contractors in Christchurch with its Volvo and Yanmar machinery and Kohler power generators. Supplying Christchurch TransDiesel is a leading diesel engine and transmission company in New Zealand and is also one of the top four suppliers of construction machinery, focused on supporting Christchurch industry as the rebuild gets underway. TransDiesel is the authorised New Zealand distributor for Volvo and Yanmar construction equipment, which is in high demand across the city. Chief executive Mike McKessar says Canterbury is the centre of construction equipment distribution in the country. “Relative to the overall construction equipment market, about 20 percent of construction equipment coming into New Zealand is coming into Canterbury. We’re seeing more activity and inquiries now due to the rebuild and there are more opportunities in the market.”

Volvo construction equipment Volvo offers a range of top quality construction equipment that includes wheel loaders, articulated dump trucks, wheeled and crawler excavators, tracked forestry carriers, motor graders, pavers, compactors, compact wheel loaders and compact excavators.

TransDiesel marketing manager Mark Keatley says Volvo is the company’s principal brand and accounts for about 60 percent of its overall business. Volvo machinery is ideal for use in quarries and aggregates, energyrelated industries, heavy infrastructure, utilities, road construction, building, demolition, recycling, materials handling and forestry. “We have had a few with new generation models of wheel loaders and excavators released into the NZ market over the last year or two. These new generation machines are very fuel efficient and that’s a very big advantage for us. Some of the machines, such as the wheel loaders, are also the quietest on the market, which is an important consideration in certain applications.” The Volvo brand is renowned for its high quality, efficiency and environmental awareness. “Volvo places a continual emphasis on these values and qualities. Volvo is all about the total cost of ownership, not just the price you pay,” Mark says.

Yanmar equipment Yanmar construction machinery is ideally suited to small and mid-sized contractors and projects. The Yanmar range includes mini excavators, tracked carriers and wheel loaders. TransDiesel has experienced a strong demand for Yanmar machinery for repair work in Christchurch after the earthquakes and is supplying machinery to customers involved in all manner of road, drainage and infrastructure repairs.

Kohler power generation TransDiesel is also the New Zealand distributor for Kohler industrial engines and generator sets.

Kohler is an international leader in power generation solutions for residential, commercial and industrial standby/emergency power, distributed power, recreational power and marine power. Mike McKessar says Kohler’s diesel generators are ideal for stand-by application in Christchurch buildings in the event of an emergency or power outage. “There is a prime power or standby Kohler diesel powered generator set available for virtually any building of any size, ranging from small businesses and residential properties through to buildings such as hotels, police and emergency services buildings and hospitals. All of those places have emergency power generation,” he says. TransDiesel is well situated to supply backup power generators to Christchurch once the large rebuild projects get underway.

Meeting construction market needs

developed considerably in the past couple of years after we acquired the distributorship for the Volvo and Yanmar brands. We doubled in size in 2011.” TransDiesel is not just a sales organisation, it is a total service provider that prides itself on servicing its customers and providing them with the right solutions to their needs. It offers nationwide parts and service coverage from12 strategically located company branches allied to a supporting network of appointed dealers and service agents.

TransDiesel offers a wide range of products and services, including: • Volvo construction machinery • Yanmar construction machinery • Kohler power generation • Industrial, on-highway and marine engines • Allison transmissions

TransDiesel has grown into the construction market and is ideally located to service the Christchurch rebuild.

• Terex Finlay crushing and screening equipment

The company employs 85 staff from its head office in Christchurch, with 200 employed throughout its 12 branches nationwide. The Christchurch region also oversees a small branch in Greymouth that services the West Coast mining industry.

• ENI (Agip) oils and lubricants.

“We came from being an engine brand distributor and service company to the position we’re in now,” Mark says. “The equipment side of things has

• Filtration and exhaust products

TransDiesel Limited 533 Halswell Junction Road Hornby Christchurch T (03) 349 8738 www.transdiesel.com

Business Development | Apparelmaster Christchurch

A contemporary approach to business From its humble beginnings as a small town dry cleaning business 20 years ago, Apparelmaster Christchurch is poised to become one of the largest and most efficient industrial laundries in the South Island.

A major investment in new cutting edge laundry technology has seen Apparelmaster Christchurch become the first of the nationwide Apparelmaster group to go fully automated. While Apparelmaster Christchurch’s general manager, James Borthwick is coy about the amount of investment in the new technology, it was significant. “To be a major player in the industrial laundry industry and to boost our service levels to our current clients it was something we had to do,” James says. “We purchased this new plant and machinery to make it better for our staff and our customers. “We looked long and hard at the systems that were available before settling on the German Kannegiesser range for our automated line. “There is some great technology available in China and the United States, but the Germans are the global leaders in laundry technology in terms of quality, as well as the fact they are constantly updating the technology to ensure it is cutting edge.” The new technology also means Apparelmaster Christchurch is able to better track individual garments through the cleaning and dry cleaning process, scan garments in to the system and produce meaningful information for their customers. “Our customers are set to see some major benefits from this investment including better wash results, more accurate delivery, better quality control and quicker turnaround times,” James says. The new technology will ensure Apparelmaster Christchurch continues to be at the forefront in supplying workwear, uniforms, overalls, laundry and industrial cleaning to customers throughout Canterbury and the West Coast. “Apparelmaster is a New Zealand leader in fully managed workwear and apparel solutions and can take care of all apparel and work wear requirements. “We supply, rent and professionally launder company uniforms, apparel, overalls and all manner of specialist company work wear.”

Masters of your community. If you like dealing with other businesses in your community, you’ll love Apparelmaster because we are locally operated and NZ owned. When you turn to Apparelmaster we keep your workplace looking clean and professional, by renting and laundering workwear, overalls, towels and mats, supplying and servicing washroom supplies and OSH-standard first aid kits.

NEW ZEALAND, COVERED AT WORK

To find out more, call us on 0800 808 820 or go to our website www.apparelmaster.co.nz

58 | June/July 2013 www.canterburytoday.co.nz

“

Apparelmaster is a New Zealand leader in fully managed workwear and apparel solutions and can take care of all apparel and work wear requirements.

Apparelmaster Christchurch also rents and launders work mats, supplies washroom and hygiene systems and consumables, and provides hospitality supplies including towels and toweling systems.

”

From uniforms and overall supply, workwear repairs and alterations, industrial laundering and drycleaning solutions, Apparelmaster Christchurch has got it covered. Its total workwear solutions can be tailored exactly to meet customer’s specific business needs, without the need for the customer to outlay a fortune in uniform purchases. “We purchase the workwear, uniforms, overalls, towels, safety gear, rubber matting and other company apparel on our customers' behalf and then rent them back, saving our customers both time and money. “ Apparelmaster Christchurch has solutions that cover more than just the supply and management of corporate uniforms and branded overalls and workwear. “We deliver solutions for a very wide range of industries including construction, automotive, food, marine engineering, painting and decorating, local council and government, forestry, tourism, hospitality, trade and many more,” James says. “Whether it is custom fitted uniforms with embroidered emblems, branded aprons, food industry workwear, hi vis clothing, protective clothing or safety gear, Apparelmaster has a solution that’s right for any business.”

Business Development | Apparelmaster Christchurch

Humble beginnings Apparelmaster Christchurch began its life as Kaiapoi Dry Cleaners, with Alan and Julie Borthwick opening the doors to their Williams Street premises in 1993. The pair was initially assisted by Alan’s retired parents, Jimmy and Eleanor, who are still regular visitors to the laundry. Starting with about five customers the business grew rapidly. In 2003 Alan and Julie’s son James came on board and worked in with his sister Sarah Borthwick (Sutton) who had been generating new sales and creating strong relationships with what have become key customers. Sarah has married and her focus is on raising her young family, but she still has a keen interest in the family business. James had completed a marketing and management degree at Otago University, but after several years working for other people he was attracted back to the family business. “I guess what initially brought me back was the frustration I felt working for others; here, we are in control of the whole process,” James says. “The other thing that attracted me to the business was its potential.” In 2007 the Borthwicks went a long way to realising that potential when they moved the business away from the river town and into Christchurch to cope with their growing customer base. Apparelmaster Christchurch’s Ballarat Way premises in Sockburn is light years away from the Borthwicks' first Kaiapoi shop, which was about 300 sqm and could fit into a corner of the 2,340 sqm modern facility in Sockburn. The Sockburn premises has also assisted Apparelmaster Christchurch in growing its customer base, from its five original customers to more than 900.

Sustainability A large industrial laundry like Apparelmaster Christchurch has the potential to have adverse impacts on the environment and this is something James is acutely aware of. “That’s not a new awareness. For many years we have worked hard to improve our laundry’s environmental performance and to reduce its effects on our neighbours, the

community and the environment. As a family-owned business, we felt it was just the right thing to do.” But as well as ‘doing the right thing’ by reducing its carbon footprint, James admits ‘going green’ also makes excellent business sense. “It has resulted in major operational efficiencies and economies, which makes us more competitive in the marketplace, while substantially reducing greenhouse gas emissions.” The environmental impacts of a large industrial laundry like Apparelmaster Christchurch include using and disposing of water, energy usage and the environmental impacts associated with running a vehicle fleet to pick up and deliver customers’ laundry. To help address the water usage issue Apparelmaster has installed water recycling systems which reuse hot waste water for some washing processes, reducing the total volume of water used for washing. “Typically, an industrial laundry uses 10.9 cubic metres of water per tonne of laundry,” James says. “By comparison Apparelmaster Christchurch uses 6.9 cubic metres per tonne, around 59 percent less water than a typical laundry.” Energy used in the laundry principally comprises electricity to power laundry equipment such as washers and dryers and the base-load of items like lighting, heating and cooling (both water and air) and computers. But Apparelmaster Christchurch was the first commercial laundry in New Zealand to use bio-diesel in its boiler.

“

Since putting in place energy efficiency measures in the laundry and motivating our staff to constantly look for further efficiencies, we have reduced our average electricity efficiency to 160 kilowatt hours per tonne of laundry, which is 14 percent less than a typical laundry.

”

That was particularly so in 2011 when the earthquakes forced pick-up drivers to use less direct routes, which increased fuel use and Apparelmaster Christchurch also collected and delivered garments used by Urban Search and Rescue personnel to various locations.

“We are committed to reducing our total greenhouse gas emissions from identified sources by a least a further 10 percent,” James says.

The company is working in with another Christchurch firm, Greenfuels, to reduce the company’s diesel usage by using more bio-fuels.

Apparelmaster Christchurch has also introduced the European Revolution roller towel cleaning machine to process roller cabinet towels, the first of its type to be used outside of Europe and the United Kingdom.

In 2011 Apparelmaster Christchurch produced a total of 132.02 tonnes of CO2 (from identified emission sources), which is equivalent to a standardised footprint of 0.110 tonnes of CO2 per tonne of laundry.

“We previously had to use six different pieces of equipment and 50 litres of water to process each towel, but with this machine it is a single process using only five litres of water, which is then recycled,” James says.

“Since putting in place energy efficiency measures in the laundry and motivating our staff to constantly look for further efficiencies, we have reduced our average electricity efficiency to 160 kilowatt hours per tonne of laundry, which is 14 percent less than a typical laundry.” It is initiatives like this that have seen the company recognised and Apparelmaster Christchurch is a finalist in this year’s Green Ribbon Environmental awards. Apparelmaster is also working hard to reduce company vehicle emissions in the vehicles servicing the pick-up routes in the wider Christchurch area. “Lowering vehicle fuel use per tonne of laundry washed is a major challenge for us,” James says.

Leaders in the world of laundry, drycleaning equipment and technical know how Proudly Supports Apparelmaster Christchurch

Phone. (09) 415 5928 www.bowe.co.nz www.canterburytoday.co.nz June/July 2013 | 59

Business Development | Apparelmaster Christchurch

Apparel and workwear services Uniforms and workwear

Matting

• Full uniform and workwear rental service: Requiring no capital outlay for uniforms or corporate apparel. Apparelmaster Christchurch will establish and set up an ongoing drycleaning and laundering programme to meet specific business requirements

Apparelmaster Christchurch supplies a wide range of high quality, rubber matting products as well as a full floor mat rental and cleaning service. With the workplace mat rental option, no capital outlay is required.

• Outright workwear purchase: Workwear or team wear apparel can be bought outright from Apparelmaster Christchurch and drycleaning and laundering options can be provided in addition, and tailored to specific needs • Drycleaning or laundry only service: Apparelmaster Christchurch cleans and launders existing workwear and company apparel.

Uniform and workwear rental service • Custom fitting each garment for individual team members • Full workwear and apparel repairs and alterations at no extra charge • Corporate branding options, such as a company logo, business name, and/or individual name onto selected garments • Full workwear replacement programme (as and when required) • Full workwear and uniform laundering or drycleaning service, ensuring employees maintain a professional and clean look at all times.

With all its floor mats Apparelmaster Christchurch offers a full and comprehensive service which can be tailored exactly to meet specific business requirements. “Our most popular service is our full floor mat rental and mat cleaning service,” James says. “With this all-in-one service we regularly pick up dirty and used floor mats and replace these with fresh newly cleaned mats. Whether it is safety mats, rubber floor mats, entrance or welcome mats, we ensure workplace mats maintain a safe, clean, hygienic and fresh appearance at all times.”

Rubber and safety mats Maintain workplace safety and comfort with Apparelmaster’s specialised workplace floor mats. Different floor mats can be placed and sized for various work zones and are ideal for food preparation areas, workshops, hospitality work areas, wet areas, ramps and entrance ways.

The Apparelmaster range of rubber and safety mats include: • Dust/dirt control mats

Workwear rental - the benefits

• Anti fatigue mats

• No capital investment required

• Anti microbial mats

• Professional expertise and guidance

• Non slip mat.

• Can be treated as a tax deductable business expense • Ability to view the uniforms or garments prior to purchase • A full laundering and/or drycleaning programme tailored to business needs • No warehousing of used garments required • No set up costs for new employees.

Welcome and entrance mats Welcome mats or entrance mats are used by many businesses throughout New Zealand. Apparelmaster offers an extensive range of colours and sizes for the traditional welcome mat. Welcome mats can also be supplied in various sizes, most commonly: Small 900 x 1500mm, large 1,200 x 1,800mm, and runner size 2,400 x 900mm.

Hospitality supplies Apparelmaster specialises in providing total towelling and laundry solutions to the hospitality industry - all tailored to meet individual needs. It supplies a wide range of quality towels, associated towelling items and towelling systems.

With its full rental service, Apparelmaster supplies and launders workplace towels on a regular basis.

Rental service benefits • A fresh and clean supply of tea towels • Save money on purchasing towelling supplies, purchasing and running expensive cleaning equipment and replacing old, worn and damaged towels and linen supplies. • Save time on washing, drying and ironing.

Towelling systems Apparelmaster supplies and cleans a wide range of workplace towels, including tea towels, bath towels and hand towels. It also supplies and services cabinet towels and roller towels including reusable cotton towels and paper towels. It supplies both the dispenser unit along with towelling refills. As well as toweling supplies Apparelmaster supplies more towelling products such as lint free glass cloths - used by many hospitality businesses to polish and present glassware immaculately clean and lint free – and wipes for use in particular workplaces, including industrial wipes, bar wipes, kitchen wipes and rag bags – option of one-time-use only or launder for reuse.

Branded mats For businesses wanting their logo or personalised message presented on company floor mats, Apparelmaster Christchurch can make this happen. Apparelmaster can also transfer a favourite photo or logo on to workplace or office mats with a good photo quality finish.

Apparelmaster Christchurch 27 Ballarat Way Sockburn T (03) 348 1440 M 0274 440 760 E james@apparelmaster.net.nz www.apparelmaster.co.nz — Advertising Feature

3 Iversen Terrace, Christchurch | Ph 03 366 5850 | www.arbi.co.nz 60 | June/July 2013 www.canterburytoday.co.nz

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Apparelmaster are the New Zealand leaders in fully managed workwear solutions and can take care of all your corporate apparel and workwear laundering requirements. Apparelmaster Christchurch, Supply, Rent and Professionally Launder company uniforms, overalls and all manner of specialist company workwear. If youâ&#x20AC;&#x2122;re looking for a professional managed company workwear solution, make sure you speak to Apparelmaster Christchurch.

Business Development | New York Deli

Sandwiches for the hero in all of us It would be an outrage if you haven’t yet tasted a supreme sandwich at one of Christchurch’s favourite delis – New York Deli.

Who would have known they started their first business using a $40 oven bought from Trade Me. Many will already know of its first established location, on Lincoln Road in Addington, but the good new is people from the Papanui area can now easily reach such delights via New York Deli’s new outlet on Main North Road. First opened on Easter Saturday, the new Papanui branch has a staff of 10 and is run by proud owner Tami Whitlock. Its location is small and cosy, with lots of light and a clean design, matching that of the Addington shop. You’ll find all your favourites including the succulent Bronx Beef, New York Pork and Harlem Flank, topped with fresh salad and delicious sauces such as onion jam or sweet chilli mayo sauce. Tuck into a freshly made breakfast bagel and why not add a hot coffee too? Eat in or take away the choice is yours. “It’s really positive on this side of town and it’s good to bring something new to Papanui, Northwood and beyond. There was a massive influx when we first opened and now we’ve got our regulars coming in,” Tami says, pleased with the response from customers. “We serve more coffee here; Grinders coffee and Monin syrups. We do all the standard coffees including flat white, latte, long black, plus chai, white chocolate latte, mocha anything really. It’s been very popular and has received good feedback so far. One of our popular sandwiches is the Chicken Soho and the Obama BLT.” New York Deli was established by Ian and Belinda Coker in 2008 in a little red brick deli in Victoria Street. The company has a winning appeal with people from all walks of life stepping in to join the line of other New York Deli lovers.

You’ll wonder how you managed without it...

Committed to deliver a delicious range of sandwiches, there is a choice of five preservative-free breads and 12 fresh salad bar options. There’s fantastic coffee, ice cold Coca Cola or Carlsberg on tap, hot kettle chips and a selection of chocolate brownies to die for. “We have a very strong brand and people can relate to it. Behind the scenes we are a

pretty hard working bunch… we try and make it all look super casual and effortless, but someone arrived at 6.30am and started preparing the flank steak for the day. It does take longer when you are working with real ingredients and our kitchens are like little restaurant kitchens – so we work harder,” Ian says. “We could have been sunk several times; two delis taken out in earthquakes, insurance issues, cash flow struggles, high operating costs, franchising costs, the list goes on. “After a setback we just brush ourselves down and keep moving forward, some days we don’t move very far forward, but even if we make an inch it’s a win. It’s a very tough business environment out there – we just stick to what we are doing and try and learn from our mistakes.” The successful business is now finding attention on a national scale, fielding interest from beyond Christchurch and the big dreams include going the distance, literally, to take New York Deli to the likes of Australia and China.

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62 | June/July 2013 www.canterburytoday.co.nz

03 338 8845 | E darren@lifestylejoinery.co.nz www.lifestylejoinery.co.nz

Business Development | New York Deli

All day Hero Sandwich menu • For salad bar add $2 for Hero/ $1 for Slider • New York Pork – slow roasted New Zealand pork served with apple sauce, onion jam & pork cracking. Hero $9.90 Slider $6.50 • Chicken Soho – free range chicken breast in our secret blended mix with cranberry sauce or peach & mango chutney. Hero $9.90 Slider $6.50

“

My job is all about people and creating value. I love both. If we can get the right type of people to join our brand and be passionate about achieving a common goal then we will be unstoppable.

”

- Owner Tami Whitlock

“We just need to keep learning and adapting as we grow so that we can make the most of the journey.

• Salmon on Broadway – cold smoked salmon layered on cream cheese served with horseradish sauce & capers. Hero $10.90 Slider $6.90 • Little Italy – ham, pepperoni & Italian salami with tomato & melted mozzarella cheese. Hero $9.90 Slider $6.50

• The Manhattan – New York classic! A tall stack of thinly sliced pastrami served with our tomato mayo sauce & onion jam. Hero $9.90 Slider $6.50 • Brooklyn Short Rib – beef short rib braised all day served with tomato relish, smoked hickory sauce & cheddar cheese. Hero $9.90 Slider $6.50 • Harlem Flank – Portuguese rubbed flank steak cooked to perfection & drizzled with sweet chilli mayo sauce. Hero $9.90 Slider $6.50 • Liberty Salad – vegetarian – sundried tomato or hummus pesto with your choice of salads from the salad bar. Hero $8.90 Slider $5.90

• Long Island Lamb – roasted export quality lamb served with onion jam & mint sauce or tomato relish. Hero $10.90 Slider $6.90

• Bronx Beef – flank steak roasted to perfection served with onion jam & either horseradish sauce or tomato relish. Hero $9.90 Slider $6.50

• Obama BLT – heaps of streaky bacon with iceberg lettuce and tomato loaded with American mustard and mayo. Hero $9.90 Slider $6.50

• NYD Cheesesteak – heaps of thinly sliced flank steak served on chipotle BBQ sauce and topped with cheddar cheese. Hero $9.90 Slider $6.50

“My job is all about people and creating value. I love both. If we can get the right type of people to join our brand and be passionate about achieving a common goal then we will be unstoppable. I enjoy talking with people who can add value to our brand and looking for opportunities. It’s what I do everyday – it’s who I am. “We owe a lot to Hierarchy Architecture – they have given our brand its own unique look and feel. We are delighted with the new fit out of our Papanui deli and it gives us so many tools for fit outs going forward. They are very talented and you need to partner with talented people to get ahead.” Enjoy what’s on offer knowing what you bite into is honest in taste and holds its flavour and style. New York Deli has unsurpassed, friendly service with every member greeting you with a smile on their face, a great atmosphere with a clean and comfortable dining area, topped off with great value for money. Enjoy your meal “the New York Deli way”.

New York Deli - Addington 363 Lincoln Road Addington T (03) 366 8130 E addington@newyorkdeli.co.nz New York Deli - Papanui Shop 31A Northlands Mall 55 Main North Road Papanui T (03) 3548215 E papanui@newyorkdeli.co.nz www.newyorkdeli.co.nz — Advertising Feature

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www.canterburytoday.co.nz June/July 2013 | 63

Business Development | Pegasus Engineering

Pegasus Engineering in the zone

Some of the noteworthy projects include: • The Pacific Tower on Gloucester Street - 800 tonnes of steel and the tallest building in the South Island • The outstanding Forsyth Barr Stadium in Dunedin - a 3,600 tonne joint venture with Grayson’s Steel from Auckland, constructed of more than 93,000 individual steel parts • The Christchurch Civic Centre - the first five star green rated building in New Zealand and one of Christchurch’s largest renovation projects - and the 100 day AMI Stadium. • Klondyke Drive served Pegasus Engineering well – a vehicle for the firm to make its dream of becoming the leading structural steel fabrication facility in the South Island a reality.

A multi-million dollar investment has seen Pegasus Engineering develop into one of the leading structural steel fabrication facilities in the South Island, positioning the company to take a leading role in the post earthquake rebuild of Christchurch. Earthquake Recovery Minister Gerry Brownlee officially opened Pegasus Engineering’s new $7 million premises at the Izone industrial park in Rolleston in March.

“It was clear that the Canterbury Rebuild would require companies to challenge their comfort levels by increasing their operations not only in physical size, but also technology to locally meet as much of the construction task the earthquake has created. So rather than invest in entry level new technology for steel fabrication, we have gone to the very advanced level with a substantial increase in investment.” The company’s new Peddinghaus saw, drill and coper are capable of producing 150 tonnes of machined structural steel in a week. While the Peddinghaus Platemaster is capable of producing two tonnes of drilled and profiled plate every hour and will complement the company’s three other cutting edge machines.

The building houses more than $4 million of the very latest in steel fabricating technology including more than $1 million in new cranes and $3 million in Computer Numeric Controlled (CNC) machinery and conveyor systems.

DXF drawings, produced by Pegasus Engineering’s experienced in house draughting team, using Tekla modelling software, are fed directly into the Peddinghaus suite of machines, thereby producing accurate components and eliminating the need for remedial work.

General manager Simon Williamson says the company is excited about the role it can play in the ongoing economic development of the South Island, especially the contribution Pegasus Engineering can make to the Canterbury rebuild.

Project tracking is managed by the acclaimed Fabsuite software, which fully integrates with the Tekla package and gives Pegasus Engineering the ability to accurately monitor the project as it evolves from drawing to construction.

• 64 | June/July 2013 www.canterburytoday.co.nz

“While we planned our shift to Izone before the Canterbury earthquakes, the quakes did cause us to rethink the degree of development and new technology we intended to put into the building,” he says.

Business Development | Pegasus Engineering

“

Since its inception Pegasus Engineering has managed to punch above its weight due to the careful outlay of capital and with the consistent diligence of all our staff this has enabled us, as a firm, to develop and increase our standing in the market.

”

Pegasus Engineering services Pegasus Engineering offers a full range of services, from quoting and detailing of a contract to the structural fabrication, in its fully equipped workshop - resulting in the final product, as well as transportation and on site erection.

Quality surveyors who are experienced in pricing a full range of projects, ranging from household beams to large architectural buildings. They have the capabilities to provide a written quote to encompass a full project from detailing and workshop fabrication to transport and site operations.

Earthquake Recovery Minister Gerry Brownlee (left), Selwyn MP Amy Adams and Pegasus Engineering’s managing director, Gavin Lawry cut the ribbon at the opening of Pegasus Engineering’s new factory at the Izone Industrial Park in Rolleston.

Quoting and detailing

Procurement Pegasus Engineering has developed strong alliances with suppliers to gain access to a vast assortment of stock, not just locally, but on a global scale.

Transport/piloting Pegasus Engineering predominantly manages all transportation in house with its modern fleet of vehicles, including the capabilities of piloting through its fully equipped pilot vehicles and by employing staff who hold licenses for all piloting classes. Site erection Pegasus Engineering offers fully trained and experienced site crews who are capable of undertaking all erecting projects within the South Island. Safety is paramount and the firm has achieved a Secondary Level for ACC's Workplace Safety Management Practices, along with its strong alliance with Site Safe compliance programmes. Surface protection All painting requirements are handled by Pegasus Engineering’s wholly owned associated company Mavericks Sandblasting. Mavericks has a staff of 10 and offers a range of all painting systems, including Arc Spray and three coat paint systems.

“The travel time to the CBD hasn’t increased to any great degree and the total package offered by Izone (value and ease of movements in a modern purpose built business park) meant that the decision process to shift to Rolleston was quite straightforward.”

being approachable to our ideas to improve the fabrication process. Sometimes their recommendations for contracts have given us a launch pad to promote ourselves further through our industry and we are thankful for their support.”

Pegasus Engineering has already been involved in some significant earthquake related projects in Christchurch, including the ‘100 day’ AMI Stadium, drawing on the experience the firm picked up while being a key player in the build of Dunedin’s indoor Forsyth Barr Stadium.

Steel Fabrication The workshop is outfitted with a wide variety of equipment including cutting, drilling and welding machines to handle small jobs to large custom fabrications.

Simon says being at Rolleston has been no impediment to their growth and describes the Izone site as being ideal for the company’s logistical movements, especially given the opening of the southern motorway.

“This gives us incredible efficiencies and precision as is required by the contractor to ensure critical milestones are met and also quality assurance (such as mill certification and weld testing) can be tracked as the material is procured and fabricated,” Simon says. “We think this investment in the new technology will not only future proof Pegasus Engineering, but make a substantial contribution to Canterbury’s own ability to recover and rebuild.” The new Izone facility has resulted in an average 15 to 30 percent increase in efficiency for Pegasus Engineering. “It used to take us four to five hours to unload a truck of steel, now we can do it in 20 minutes. When the plant is fully commissioned our goal is to exceed 100 tonnes of fabricated and painted structural steel every week.” Pegasus Engineering spent four years working on the planning for the new Izone facility with its offices and workshop. “What we have now is the best ideas from multiple workshops in Australia and the United States brought together to give Christchurch a truly cutting edge structural steel fabrication facility.”

“We have been fortunate to be involved with the majority of notable consulting engineers in Christchurch,” Simon Williamson says. “We enjoy the challenge that they sometimes hand us and appreciate them

NO CALL OUT FEES We are proud to have upgraded all of the computer systems at Pegasus Engineering, and are pleased to be providing them with all their ongoing IT support. With 30 years combined experience our team can help your business with all hardware, networking and IT support. Our rates are very reasonable and we don’t charge you call out fees. We have been supporting Christchurch businesses since 1997. Call us now to discuss your requirements. Mention this ad and we will pay the GST on our low labour rates. *(some conditions apply)

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Proudly associated with Pegasus Engineering 114 Montreal St, P.O. Box 9170, Christchurch 8149 | Phone (03) 374 8060 | Fax (03) 377 7306 | www.ajelectrical.co.nz www.canterburytoday.co.nz June/July 2013 | 65

Business Development | Pegasus Engineering The right staff

Pegasus Engineering projects:

Pegasus Engineering has grown from an original staff of two working proprietors to more than 70.

• Forsyth Barr Otago Stadium, Dunedin (JV with Graysons Engineering)

One of the unique aspects of the company is the strong tie-in between its ownership and its operation. Pegasus Engineering is owned and operated by key management staff. Founder Gavin Lawry is the majority shareholder with Simon Williamson, Blair Kelly (operations manager) and Brett Dodds (production manager) holding the balance of the company shares. Simon says a lot of the kudos for the way the company has been able to grow during the years has to go to the staff, both those behind the desk and those on the workshop floor. “I’m proud to say we have a team of men and women throughout the organisation whose work ethic should be envied by all of our counterparts around the country. “We have a youthful and enthusiastic management team who share an ideology of committing to the client’s programme and doing everything in their power to ensure we meet that contractual obligation. “They also have experience and knowledge to bring innovative techniques to make these commitments happen and alleviate pressure within the programme.” Simon says once the management team has completed the planning and paperwork, it is then up to the hard work and experience of the workshop crew and steel erectors to back up the hyperbole of the management team. “These guys make sure we can have the confidence in our capacity to fabricate and erect the steel when needed. They will put life on hold to make sure that we can achieve our commitment to the client.

• Pacific Tower Gloucester Street - the tallest building in central Christchurch to survive the earthquakes (JV with Jensen Steel) • The Christchurch ‘100 day’ AMI Stadium • Mainfreight’s 800 tonne warehouse • Christchurch Civic Building - the South Island’s first five green star building • 335 Lincoln Road office block development • DMC Donnithorne car park building • Five storey office block in Gloucester Street • Clutha Dam de watering plant (1992) • Christ’s College strengthening and new two storey building (under construction) • Bunnings and Pak ‘n Save Westwood Development in Blenheim • Stranges’ Building rebuild in High Street (completed) • Botanical Gardens visitor centre • South City Mall (1990, secondary structure). “Their continued hard work and attention to detail is certainly one of the components that has given Pegasus Engineering the reputation for being a company that delivers. “Since its inception Pegasus Engineering has managed to punch above its weight due to the careful outlay of capital and with

the consistent diligence of all our staff this has enabled us, as a firm, to develop and increase our standing in the market.“

The history Pegasus Engineering has come along way since Gavin Lawry took over the business in 1987 and operated it as a two man band from a 100 sqm garage in Christchurch. The business had a lucrative contract providing sheetmetal tubes for The Star newspaper to be home delivered and also the newspaper stands which held them in the local diary. With this regular contract Gavin had a launch pad to begin investigating new revenue options for his fledgling business. This company quickly outgrew the original garage and moved to the 450 sqm Mowbray Street workshop, where the general engineering work continued until 1990, when Gavin decided to build his business model around supplying structural steel to the construction industry.

Even though the premises was larger, it didn’t take long before Gavin’s ability to secure work meant the Mowbray site was bursting at the seams. In fact some customers were known to take a late night drive to check the progress of their job by inspecting the sections of steel lying on the footpath. The most prominent structures to be fabricated in this workshop were the light towers at the then Jade stadium. This successful project further established Pegasus Engineering in the local construction market. In 1997 Gavin built Pegasus Engineering’s Klondyke Drive premises, which totalled 1,650 sqm, more than 10 times bigger than Mowbray Street. From there the firm further established its credibility and gained the confidence of the industry to be awarded larger projects. Pegasus Engineering Limited 20 Westland Place Izone Business Park Rolleston T (03) 347 1424 E steel@pegasusengineering.co.nz www.pegasusengineering.co.nz — Advertising Feature

27 Dakota Crescent Wigram Park Christchurch City Phone: 03-343-3100 or 0800 26 25 24 Fax: 03-343-3989 Email: salessi@profilecutting.co.nz Specialists in: • Plate Processing • Plasma • Oxy Fuel • Guillotining • Press Braking Proud to be associated with Pegasus Engineering

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66 | June/July 2013 www.canterburytoday.co.nz

Business Development | Roberts Engineering

The complete engineering package To provide his clients with a full range of engineering services, from design through to the finished product, Dirk Goode of Roberts Engineering returned to his roots and recently bought the company which started his engineering career – C & R Equipment Ltd. Dirk did his apprenticeship with C & R Equipment, a Christchurch based engineering and manufacturing firm with a history of more than 50 years of excellence in the design and production of purpose built industrial equipment for a number of different industries. Meanwhile, Roberts Engineering is a one stop shop for almost any imaginable machining need and, as well as around Christchurch, has carried out work throughout New Zealand, in Australia and parts of America. “We specialise in manufacturing quality, production run quantities of close tolerance precision-machined components and engineering spare parts,” Dirk says. Through a network of supply partners, Roberts Engineering can also arrange for processes such as fabrication, assembly and testing to be carried out, meeting its customers’ additional requirements. “At Roberts Engineering our scale and operational structure mean that every employee has a responsibility to ensure customers’ quality requirements are upheld.

We work as a team to make sure our customers get a great result. “Customer service is our priority. We tailor design our services to meet customer requirements and believe in working closely with our clients to achieve optimal results. The nature of our equipment enables us to take a project from design through to prototype and on to full production.” Roberts Engineering can also cater for small production runs and offers complete machining project solutions and has the facilities to meet any requirements, from the beginning of the design process, through to the prototype stage and then on to full production. Roberts Engineering offers CNC (Computer Numerical Control) machining, allowing component design to be highly automated using CAD (Computer Aided Design) programs. These programs produce a computer file that is interpreted to extract the commands needed to operate a machine. The CAD files are then transferred into the CNC machine for production.

“We have operators which drive the CNC machines and can make small adjustments that ensure the machined pieces are being processed to exactly meet the requirements of the individual job.

C & R Equipment C & R Equipment continues its tradition of providing an outstanding range of ready made logging, lifting and commercial fishing equipment and more, while also providing services such as laser cutting, precision machining, fabrication, and profile cutting. “Our range of ready made products combines our half century of commercial experience, design knowledge and engineering excellence with the latest in materials and manufacturing techniques,” Dirk says. C & R Equipment’s range of quality logging, lifting and commercial fishing equipment and fittings is in use throughout New Zealand and is well known for its reliability and durability. Roberts Engineering Unit 3D, 200 Maces Road Bromley Christchurch T (03) 384 4360 E sales@robertseng.co.nz www.robertseng.co.nz C & R Equipment Unit 3D, 200 Maces Road Bromley Christchurch T (03) 384 3154 www.crequipment.co.nz — Advertising Feature

Manufacturer and supplier of High Quality Wire Rope and Rigging Hardware to the NZ Industry and Overseas We are proud to be associated with Roberts Engineering 124C Waterloo Road Hornby Christchurch

Phone: 03 349 3002

www.canterburytoday.co.nz June/July 2013 | 67

Travel & Tourism | Toitu Otago Settlers Museum

Telling Otago’s story Following a two and half year sabbatical, Dunedin locals and visitors alike can again glimpse insights into New Zealand life.

Since reopening last December following its $37.5 million redevelopment and expansion, the Toitu Otago Settlers Museum in Dunedin has attracted record numbers. Museum director Linda Wigley says creating the new Toitu Otago Settlers Museum has been a four and-a-half year project.

On display The Toitu Otago Settlers Museum is home to a wide range of collections and displays which cover everything to do with early Otago life, including: • Early Maori, European and Chinese settlers

“The museum has been around since 1908 in this building,” Linda says. “It started off as the Otago Early Settlers’ Association and its members collected objects and later formed the museum. It’s one of the oldest social history collections in the country.”

• Transport and technology

The museum has doubled in size since its redevelopment and now covers more than 6,000 square metres on its site in Queens Gardens.

• Dunedin now and in the future.

The first stage was the construction of a 3000sqm state of the art collection storage facility which meets international standards for collection care. Stage two focused on the total refurbishment of 1939 concrete heritage garage. Stage three centred on the refurbishment of the existing brick heritage building including the addition of 1800 square metres of exhibition space. Stage four was the construction of a new entrance foyer featuring Josephine, the museum’s unique steam locomotive, and reception, shop and function spaces. “It was about bringing the environment up to museum standards so we can display our collections,” she says.

• The development of Dunedin city • Art and fashion • Culture and character

“The key thing with these buildings is we had to bring the beauty back to them. We’ve built a brand new collection storage facility on site which meets international standards. We have a conservation lab and processing areas. Prior to this a lot of collections were in substandard storage so the museum needed to be brought up to the 21st century.” The museum has also been rebranded as Toitu Otago Settlers Museum, with the visitor experience now including a café, shop and public research centre. The museum has attracted enormous public interest since it reopened. “People are voting with their feet and are coming back time and time again,” she says. “We’ve had such good visitor numbers that have by far exceeded our expectations.”

We are pleased to have provided Cost Management services to all stages of the Toitu – Otago Settlers Museum Development We are the oldest consultant Quantity Surveying practice in New Zealand. In the last five years we have provided Cost Management services on more than fifteen projects in the Canterbury region and are currently providing Cost Management services to Christchurch projects with a value in excess of $50M. Contact us to discuss your next project’s requirements: Tony Grimaldi FNZIQS, Reg. QS Lloyd Reddington FNZIQS, Reg. QS Telephone: 03 477 0092 | Fax: 03 477 5465 | Email: qs@cegeorge.co.nz PO Box 1438, Dunedin | 272 High St, Dunedin

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Commercial and Industrial Construction – On Any Scale

The team at Lund South are proud to have constructed all the four stages of the $26m Otago Settlers Museum, 2008 – 2013 McEntyre Lund Ltd is our new Christchurch operation, established and working in Christchurch since 2012

Committed to High Quality Engineering

We offer innovative designs, high quality drawings and provide a wide range of services from concept design through to final project completion as well as many electrical and mechanical specific services. If you want quality, innovation, efficiency and ideas that will not cost the earth then you will enjoy working with us.

Proud supporters of Toitu Settlers Museum 60-66 Tennyson Street, Dunedin 9054 P F C E

| | | |

(03) 477 2402, (03) 477 2082, HVAC Commissioning & Trouble Shooting (021) 2800 552 stewart@macleod.associates.co.nz

www.macleod.associates.co.nz 68 | June/July 2013 www.canterburytoday.co.nz

PO Box 5912, Dunedin E. Justin@lunds.co.nz P. 03 477 5912 www.lunds.co.nz

Travel & Tourism | Toitu Otago Settlers Museum Museum of the Year The Toitu Otago Settlers Museum has been named Museums Aotearoa 2013 Museum of the Year following its transformative redevelopment. The huge project won the award due to its careful planning over a long period of time and commitment to bringing extensive social history collections together with a large transport collection.

The redeveloped Toitu Otago Settlers Museum offers an amazing range of interactive collections and exhibitions detailing Otago’s first inhabitants. Linda says the museum is an extremely important part of Dunedin’s history. Toitu Otago Settlers Museum traces the lives of the region’s settlers, including indigenous Maori, early Chinese and following waves of migrant groups and their technological innovation, art, fashion, domestic life and transport. “Our collections date right back and are very people focused. The objects tell wonderful stories of people in the area.” Themed galleries weave the stories of past and present with future thinking, featuring interactive displays with stunning visuals and powerful narratives. There are three layers to the museum collections. “The first layer goes back to our first arrivals with Kai Tahu, then our sealers and whalers and people who arrived from Edinburgh. We trace the history of people in the area right up to the present day and we have a section on Dunedin now and in the future,” she says.

“The second layer involves people posting interviews onto screens. We’ve been doing a lot of work with city groups. We have a long established Chinese community here dating from people who came over with the gold rush. “The third layer relates to our collection strengths, including costumes, textiles, transport and military.” The museum has also developed new digital learning experiences and has done away with large panels of information on the walls. “We have touch screens, photography and multimedia. We have mechanical and computer interaction and we have an on-board ship experience that looks like it’s moving around, and an early settlers’ cottage.” Linda’s own passion is in costumes and textiles. She says Toitu Otago Settlers Museum has a gallery dedicated to clothing and textile displays, which are light sensitive and will change every 12 months. Visitors will be able to try some clothes on in order to get a real feel for what early settlers wore.

The citation for the awards reads: “A sensitive design combines a wellloved museum building with an art deco bus station, respecting the special character of each while creating a thoroughly modern museum. The team has skilfully incorporated a diversity of interpretive techniques to tell the stories of Dunedin’s many settler communities, and the new facilities, which include collection stores many will envy, ensure that staff and visitors will enjoy this renewed Dunedin landmark.” Linda says the award is a fantastic acknowledgement of all the hard work, passion and professionalism that went into the redevelopment. “Winning the award is the icing on the cake. It is our peers acknowledging what we have achieved.”

Special activities and events Visitors to the Toitu Otago Settlers Museum can look forward to a range of new activities and displays throughout the year.

Toitu Otago Settlers Museum 31 Queens Garden Dunedin T (03) 477 5052 E toituosm@dcc.govt.nz www.otago.settlers.museum — Advertising Feature

Director Linda Wigley says the museum has a rolling programme of events planned. “We’re hoping to build a Manuka walkway exhibit. We have a section of an original Manuka causeway and pavements that were used to keep people out of the mud in central Dunedin in the 1860s and ‘70s. We’ve found lots of other objects in relation to the causeway and it’s going to be an immersive time tunnel with filming,” she says. “That will be up sometime this year and will be a permanent display. We’re also working to get an interactive penny farthing on the floor so people can get on it. “The museum is forever changing. If people keep coming back they will always see something new. We have a late night on Thursday and we have music and drama.” Visitors can take a two-hour guided tour through the museum, which includes a complimentary coffee, for just $30.

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www.canterburytoday.co.nz June/July 2013 | 69

RR Travel & Tourism | West Coast Accommodation

Coastal

attractions

Perched on the West Coast, nestled between ocean and mountains, lies Hokitika sitting amidst stunning rain forests, lakes, mountains and beaches with wild seas. While the environment is natural, rugged and untouched, it is not all back to basics. There is an array of arts, boutique shops and restaurants on offer - all to be explored. Hokitika is not just a destination for international tourists - it’s an experience for all New Zealanders. Whatever the season make your visit memorable by booking a holiday home with West Coast Accommodation. Kate Riley, owner of West Coast Accommodation, caters to families, couples and friends, while aiming to provide affordable accommodation without compromising comfort and aesthetics. “Your holiday is normally long planned and hard earned, so we hope our guests leave feeling that they have had value for money and a memorable stay in my holiday homes,” Kate explains. “We started off with the Beach House which was known as the ‘ugly green house’. It was in such a state I wouldn’t let the builder see the house prior to purchase. However, the location was perfect and renovations took place. “Since then the Beach House has been an instant success. The simple formula of value for money with comfort in a seaside location means guests can return - and they do,” Kate says. Adding three more holiday homes to the West Coast Accommodation website Kate ensures that all are priced to meet the budgets of New Zealand families. This has proven to be our strongest market Kate explains. “The holiday homes contain

spaces that make you feel good. I am extremely aesthetically driven and in the same way a song can change your mood, so can the spaces we spend time in.

• The Lake House

“In keeping with the theme of a Kiwi holiday the houses are furnished simplistically with white washed walls and shag carpets. Pieces from designers such David Truebridge or Phillipe Starke also create a feeling of indulgence.”

• The Light House.

www.rileybuild.co.nz NEW BUILDS ARCHITECT DESIGNED RENOVATIONS / ALTERATIONS MODULENZ PRE CLAD FRAMING Email: info@rileybuild.co.nz

70 | June/July 2013 www.canterburytoday.co.nz

• The Beach House • The Creek House

Kate explains that she is constantly coming up with ideas to enhance her guest’s experiences. “I write a list of must dos in the area and recommendations printed on a tea towel and the cleaners look after the houses as if it was their own. I also provide bed linen and fluffy towels.” West Coast Accommodation is perfect for any season. “In summer spend the day exploring Hokitika and its surrounding areas, catching the sunset with the waves crashing at your feet. Or in winter escape and snuggle up in front of the fire, drink hot chocolate or red wine and simply enjoy the peace and quiet. West Coast Accommodation PO Box 188 Hokitika T (03) 755 6343 M 027 224 4674 E Info@westcoastaccommodation.co.nz www.westcoastaccommodation.co.nz ‘LIKE’ West Coast Accommodation on Facebook — Advertising Feature

Mobile: 027 2244 674

There are four holiday homes to choose from at West Coast Accommodation:

Special offer for Canterbury Today readers Call Kate at West Coast Accommodation and get two nights for the special price of $180 for two persons when you book and stay before September 2013. Promo code: Canterbury Today

RR Travel & Tourism | Rainforest Retreat

Your rainforest retreat When Mike Warren, one of the founders of Kiwi Experience, returned from his OE in the late 1980s, he began to see New Zealand in a different light. He saw it as an exciting destination for travellers and wanted to provide an unforgettable experience for anyone visiting his homeland. Fourteen years on and Kiwi Experience has turned into a business that has blossomed into a trans-Tasman network of bright green buses, carting up to 30,000 holiday makers all year round across New Zealand and Australia.

Rainforest Retreat is nestled and secluded in six acres of idyllic native bush, offering premium accommodation comprising of tree houses, tree lodges, tree huts, park motels and flashpacker ensuite units. It is the perfect place to base yourself whether your want a relaxing stay or if you plan to take in the sights of the magnificent Fox and Franz Josef glaciers. All ‘Retreat’ rooms are furnished with SKY enabled flat screen TVs, ipod/iphone docks, electric blankets, fresh towels, bathroom amenities, hair dryer, alarm clock, tea and coffee making facilities, with full kitchen facilities in some units. Accommodation options are neatly presented with a contemporary design by Admire Interiors.

Rainforest Retreat promo

When Warren developed the site he was careful to cut out as little natural landscape as possible and establish buildings in order to retain the rainforest. “Even now, with 60 campervan parks, each site is cut into bush to give every guest some privacy. There are nature walks throughout the park and careful consideration is given when new buildings or facilities are developed.”

Black Sheep Backpackers and Franz Josef Rainforest Retreat has a wide range on Holiday Park, developed in 1999, sat alongside facilities all on site. These include the the Waiho River however, due to a flood risk Monsoon Bar and Restaurant with a large cosy put in place, had to move. fireplace, a general store, hot bubbling spa So, in 2003, Warren bought a small motel and pools and a private sauna. rebranded Black Sheep Backpackers and Franz “The Monsoon Bar and Restaurant has a Josef Holiday Park as Rainforest Retreat. great reputation for hearty meals and Since then the business has continued to grow enjoyable atmosphere. The crew at the info steadily during the last 10 years and now has and track centre provides our guests with plentiful information and help, should they some 80 rooms of quality and character. It wish to book activities in Franz Josef or any has received the Qualmark 4 star plus motel onward accommodation and activities in rating, is a four star plus rated holiday park New Zealand. and has Qualmark Enviro silver badges.

Stay one night and get the second night free in a Park Motel, Tree Hut or Tree Lodge. Offer valid until 31 October, 2013. Offer is subject to availability - please see voucher below.

During these years Warren spent a large amount of time driving through the West Coast of the South Island. It was his love of the rugged coast that propelled him to construct a backpacker hostel and holiday park in Franz Josef.

Josef regularly. “I often fly into Christchurch and Queenstown and drive along to the West Coast. I have done it hundreds of times and it’s one of my favourite journeys,” he says.

The Monsoon Bar and Restaurant

Rainforest Retreat is continually aiming to improve service, facilities and its contribution within the community. “We are striving to be more environmentally friendly and Rainforest Retreat is continuously evolving. Whether I’m looking at adding more buildings or facilities, improving customer satisfaction, finding new marketing ideas or just enhancing on what we already have here.”

For more information log onto www.rainforestretreat.co.nz to watch a short video feature on the West Coast and Rainforest Retreat. Rainforest Retreat 46 Cron Street Franz Josef T (03) 752 0220 T 0800 873 346 E comestay@rainforestretreat.co.nz www.rainforestretreat.co.nz — Advertising Feature

“Glacier Kayaks is also a top activity in Franz Even though Warren now resides in Auckland it doesn’t stop him from getting down to Franz Josef and now operates on site,” Warren says.

68 Durham Street South, Sydenham, Christchurch

NEW office location in the Rainforest Retreat!

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Proud suppliers of Furnishings, Furniture and Bedding to The Rainforest Retreat

www.canterburytoday.co.nz June/July 2013 | 71

Focus | EECA Business

How energy efficient are you? By understanding how to better manage energy through energy saving technology, renewable energy and changing staff practices, businesses can significantly improve their performance. Including transport fuel costs, firms in New Zealand spend around $8.5 billion each year on energy. The Energy Efficiency and Conservation Authority (EECA) estimates that together New Zealand businesses could save $1.6 billion of this through energy efficiency. “That’s not small change in anyone’s language,” EECA Business general manager Ian Niven says. “We know what matters to a business is a strong, competitive position. Running a business that is as profitable and productive as it can be is the key to success.”

“

Investing in improving the way your business uses energy is one of the most effective ways of raising productivity. Improving energy efficiency is a low risk investment with savings that go straight to your bottom line, but the benefits don’t end there.

”

He says good energy management delivers on these goals. EECA Business provides independent, authoritative advice to New Zealand businesses so they can boost productivity through energy efficiency.

“At EECA Business we work with businesses to help them make the most of their energy related opportunities.” Depending on business sector and size, EECA Business offers funding, account management and information that makes starting and building on a successful energy management programme that bit easier. “Investing in improving the way your business uses energy is one of the most effective ways of raising productivity. Improving energy efficiency is a low risk investment with savings that go straight to your bottom line, but the benefits don’t end there. 72 | June/July 2013 www.canterburytoday.co.nz

Energy efficiency delivers for businesses on many levels,” Ian says. For example, heavy vehicle fleets that undertake a fuel efficiency programme can save tens of thousands in diesel costs every year and reduce their greenhouse emissions by thousands of tonnes of CO2. “Reduced speeds mean lower maintenance bills while their drivers have fewer accidents, are safer on the road and are more relaxed after their shift. Helping New Zealand meet the challenge of climate change through reduced emissions improves morale and staff engagement,” he says. For businesses who are considering putting some skin in the game, EECA Business offers grants to help make the decision to invest easier. “Cost savings generated through energy efficiency can be invested in other areas like new plant, equipment or product development.” EECA Business offers grants that part-fund energy efficiency projects across a wide range of sectors, from heavy industry through to commercial buildings and agriculture. “We are particularly interested in projects that can deliver significant energy savings and reduce carbon emissions, including renewable and bio-energy projects,” Ian says. No matter what business you’re in, EECA Business can help you make the most of the energy you use. “From efficient lighting, to motorised systems and getting staff onboard, you might be surprised at how many ways you can save energy and reduce costs,” he says. The Energy Efficiency and Conservation Authority works with New Zealanders at home, at work and on the road to help them make better energy choices.

“

Using renewable energy may improve your brand and company reputation – research shows more than a quarter of New Zealanders make purchase choices based on a company’s environmental and social profile.

looking for products and suppliers with strong environmental policies and smaller carbon footprints. As large corporates start implementing sustainability policies to reduce their carbon emissions, they in turn start requiring better environmental performance from companies that supply them. If your business can demonstrate good environmental practice and progress on reducing carbon emissions, you’re likely to have a stronger competitive position.

Who’s right for the job?

”

Taking charge of an energy programme requires wide ranging skills. A good energy manager or coordinator may have an engineering, technical, accounting or administration background. Being able to gain the respect and buy-in of others across the organisation is key.

Is it a full time job?

Only organisations spending a substantial amount on energy can usually justify a full Even if you don’t think that is important, by time energy manager. In most businesses aiming to reduce your carbon footprint you the position is part time and one of several can also save money. responsibilities. But no matter how small the Renewable energy energy bill, it is vital that responsibility Engaging and training staff is specifically delegated and included in a in business Fifty percent of the energy used in commercial job description. Businesses looking to reduce their carbon buildings is under the direct control of the footprint may wish to investigate using What do they need renewable energy such as wood or generating people working in them. An enthusiastic workforce that looks out for energy waste, their own renewable energy. to succeed? and proactively saves energy, will help deliver For properties unconnected to the local lines The energy coordinator will be effective only savings to the bottom line. network, such as remote farms, generating if they have the time and resources to do the your own renewable energy may make more If you’re embarking on an energy efficiency job. Ideally they could have a percentage of programme in your business, one of the sense than paying for a connection. their time allocated to focus on energy issues. first steps should be to look at how you can They are also more likely to succeed if they’re Using renewable energy may improve your best engage your staff to help. Think of it as supported by a team or committee that can brand and company reputation – research harnessing your people power. offer different expertise (e.g. marketing, shows more than a quarter of New Zealanders finance, HR, procurement). make purchase choices based on a company’s Put someone in charge. environmental and social profile. Any plan or programme to manage energy To find out more about the information, should have someone accountable for its Why reduce your resources, advice and funding available successful delivery. Appointing someone to carbon footprint? visit www.eecabusiness.govt.nz, email the role - or making it a formal part of an existing employee’s job - shows commitment business@eeca.govt.nz or follow @ Many customers, including those in EECAbusiness on Twitter international markets, are increasingly on the part of management.

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and merely use the Power Save electronic ballast and lamps, and therefore reduce the and lower temperature. cost of the retro fit. You would use Power Save reflectors if the existing reflectors Instant switching means light and were unvented, had a neck diameter less motion sensors can be intelligently than 150mm, were of poor quality or poor condition. Reflectors are an important piece used to deliver further savings. of the light fitting. An efficient reflector can significantly increase light levels and therefore add light to a building for “free”, i.e. no extra The low current draw reduces power required. The useable life of the lamp is cabling costs and avoids power supply extended as the minimum light levels required will be available for a longer period. upgrades when businesses expand.

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How long do Power Save lights take to start and get to full brightness? Rapid start means Power Save lights will switch on within 2 seconds from cold and be at 60% brightness and will be fully illuminated within 2 minutes. Following power fluctuations that cause lights to switch off restrike is within 2 seconds at full brightness.

I’m no lighting expert but their bright daylight colour has made a world of difference with improved clarity and virtual elimination of annoying glare off stainless steel tanks, vats, process vessels and other equipment working around the plant.”

Will using sensors reduce lamp life? The short answer is “yes”. The rated lamp life is based on typical switching on Industrial sites. Frequent switching (from e.g. motion sensors) can reduce lamp life however because of the longer periods the lamps are “off” the replacement time frame may be similar to existing replacement cycles. Of most importance are the power cost savings that are achieved by having lights switched off for many accumulated hours over a 12 month period.

What does a ‘daylight colour’ lamp mean? All lamps are designed with a Kelvin (k) rating. They are referred to as a temperature rating but in fact describe the colour type of the lamp. Power Save industrial lamps are 6400k or daylight colour. This colour is similar to outside natural light on a bright day. This light creates a positive work environment, a high clarity of light and colours are seen accurately (i.e colour rendition).

Are Power Save Lights able to be used with CCTV? Power Save Floodlights also use 6400K lamps. The clarity of light and the high object definition that is produced by “daylight” lamps is an advantage for CCTV use.

What is the operating temperature of Power Save lights? The highest power (and hottest - 180W) lamps will reach approx 70 degC in the open and up to 95 degC in a typical vented reflector. The arc tube of some Metal Halide lamps will reach approximately 1100 degC.

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Goods & Services | Computer Troubleshooters

Tech experts on hand One of the biggest first world problems I can think of is a broken computer.

Thousands of small businesses and home computer users around the world have come to rely on their local ‘Computer Troubleshooter’ to handle their computer, network, internet and IT needs.

I’ve lost count of the number of times I’ve slammed the lid of my laptop down in frustration, or watched as the colourful “wheel of death” turns and turns for what seems like an eternity before finally giving up and just switching it all off.

The franchise offers clients unparalleled, global expertise with a personal touch. With Computer Troubleshooters you get the best of both worlds: friendly knowledgeable service from locally owned and operated service providers, supported by the world’s top technology service franchise network.

A dysfunctional or non-functional computer can quite simply make life as you know it grind to a halt; no more news with a click of your finger, emails become unreachable, documents and photos lost are in the black hole of the computer hard drive, deadlines loom closer yet solutions seem out of reach.

A team of experts

One business that understands just how necessary it is that your technology remains in top working order is the worldwide franchise Computer Troubleshooters. First set up in 1997 the company has made a name for itself quickly establishing itself in some 400 locations across six continents.

An experienced network This knowledgeable, experienced company has made it its job to ensure that none of its business or individual clients are left without access to working technology for a lengthy period of time. Its global network gives customers rapid access to a wide range of experienced professionals, ensuring customers’ problems are not just resolved but resolved quickly; getting things up and running at minimal cost.

Computer Troublshooters is more than just a team of geeks, gadget guys or commissioned salespeople – it is a team made up of technology professionals who know just how to get a job done well. Not only are they computer experts, but avid computer users too. They are a team that understands keeping technology running properly can be overwhelming and frustrating and are willing to do something about it.

Business solutions the BEST support for businesses Computer Troubleshooters recognises the critical role that technology plays in the daily running of a business, which is why it has created Business Enhanced Support Technology, or BEST, the industry’s leading support plan for small businesses. For a flat monthly fee businesses receive:

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• Management of computer, network or server problem via remote or on-site support • 24/7 monitoring of your technology • Prevention of up to 80 percent of all computer problems before customers are even aware of them • Installation of advanced remote support tools to enable the team to diagnose and resolve problems quickly

“More Choices, Better Services”

• Monitored backup system to keep all data safe • Helpdesk giving all employees prompt, easy access to high quality support consultants anytime they have a computer question or problem

24 Bath Street, Christchurch Email: info@cycletrading.co.nz www.cycletrading.co.nz

• Management of all technology vendors • Guarantee no down time.

Phone: 366 3760

SOLICITORS

To the rescue Computer Troubleshooters will step in to ensure that each and every problem is solved. Simply sit back relax and let the experts do the rest. There is no need to have a long term maintenance contract - though the company is more than willing to provide such a service when requested. The company is your friendly local computer professional eager to tackle all of the business or home technology needs a person may have. No matter where you are and no matter what your needs – all you have to do is pick up your phone and your problem is as good as solved, questions are as good as answered. Make Computer Troubleshooters your first port of call when you have security questions, when your network breaks down, when your machine or software needs to be upgraded or when viruses, spyware and other malware rear their ugly heads.

Other services on offer • New equipment – Sales and installation. Data transfers from old to new systems • Hardware – Installations, setups, repairs, routine maintenance and tune-ups • Software – Licensing, installation, upgrades and troubleshooting • Networks – Fixed and wireless, installation, support and troubleshooting • Server networks – Design, installation, support and maintenance • Email and internet – Setup, assistance and spam protection • Security – Internet (virus/spyware/ trojans/malware) protection and removal • Data protection – Backups, storage and data recovery • Web – Website design and hosting • Mobile email – Windows mobile, iphone and Blackberry setups and maintenance.

Computer Troubleshooters - East 681 Ferry Road Woolston T (03) 389 3887 E support@cteast.co.nz www.cteast.co.nz Computer Troubleshooters - West 35 Main South Road Sockburn T (03) 928 2150 E support@ctwest.co.nz www.ctwest.co.nz — Advertising Feature

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74 | June/July 2013 www.canterburytoday.co.nz

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Goods & Services | The Elmwood Club

Uniting communities in activity The Elmwood Club is a multi-purpose sporting venue with an emphasis on bringing the community together through activity and entertainment. The facilities include top class hockey, cricket, bowls, croquet and football pitches and many ex-international and national sporting stars now call the venue their home ground. Club manger Ricki Jones is a firm believer in the social importance of sport and its community uniting power. “Sporting venues are integral to the local community. They bring people together in a positive atmosphere and help to create a culture of support for the area. We may not be a stadium, but we are a home for the sports clubs who represent us so well.”

The clubs The clubs utilising the facilities at The Elmwood Club include Old Boys Collegians Cricket Club, High School Old Boys (HSOB) Burnside Hockey Club, Elmwood Bowling Club, Elmwood Croquet Club, HSOB Football Club and St Nicholas Netball Club. The addition of 900 tonnes of sand in December 2012 has certainly diversified Elwood Club’s offerings. Not only does the sports ground now cater for modern sports such as beach volleyball, handball, korfball and beach futsal, it also has the ideal setting for corporate events and team building exercises.

Building in the sand The arrival of this sand has brought various opportunities for the community and businesses alike to hold interesting, fun events at a central location ideal for many city based companies. Following an application of support through Fulton Hogan’s earthquake community fund, the company generously donated work inkind, delivering the earthworks required to create an inner city beach court; a luxury that has truly rekindled the community spirit as locals flock to visit the new-look premises. Many businesses have already identified The Elmwood Club as a unique, accessible and affordable venue ideal for holding meetings, conferences and team building activities. After all, sport and activity are ideal ways to promote health and wellbeing among staff,

while injecting positivity back into those who may have experienced tough times during the past few years. The whole package can be included for customers wishing to use The Elmwood Club, even the catering is taken care of by local favourite Moveable Feasts/Stu’s Smoking BBQ. “Moveable Feasts are one of the best catering companies around Christchurch meaning our customers receive a top service from a quality caterer, adding to the experience,” Ricki says. Additionally, the licensed bar serves drinks at traditional bowling club prices. The combination of new facilities, traditional prices and quality catering makes The Elmwood Club an ideal entertainment venue perfectly suited for the local community to get behind neighbourhood sports clubs.

Values

The future Exiting times await The Elmwood Club as news spreads of the new facilities on offer to Christchurch residents and businesses alike. As our city rebuilds and looks to the future, Elmwood Club has and will do the same. With the help of the Christchurch Earthquake Appeal Trust/Vodafone Foundation, Fulton Hogan, Maccaferri Engineering, Christchurch Ready Mix and many others, The Elmwood Club has developed into a key component of the city and it is ready to give back.

The Elmwood Club 83 D Heaton Street Strowan Christchurch T (03) 423 1715 E ricki.jones@elmwoodclub.co.nz www.elmwoodclub.co.nz — Advertising Feature

As many businesses in the local area have found out first hand, The Elmwood Club is a brimming nucleus of activity and even the pupils at neighbouring Heaton School make daily use of the facilities. With constant foot traffic throughout the year (approximately 26,000), the club also represents a sterling opportunity for businesses to advertise in a trusted environment, while supporting a local club and, considering the number of teambuilding exercises held of late, it’s certainly a prominent business to business medium. The club’s core values remain strongly focused towards promoting the enjoyment aspects of sport and entertainment, while simultaneously integrating the community. “The more involvement the better; we want to see the community brought together, to shake the boundaries of participation, to socialise and meet their own neighbours. Sport is tremendous at uniting people and we need to promote local clubs as a hub for that social outlet that we all need.”

Lion Breweries are proud to support the Elmwood Club www.lionco.com

The Elmwood Club will be available for businesses, social groups, sports teams and individuals to become more actively involved in their local community.

Mid Winter Menus From $29.00 per person Call Us Today 03 389 8617

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EXCLUSIVE CATERERS TO THE ELMWOOD CLUB www.canterburytoday.co.nz June/July 2013 | 75

Hospitality | Procope Coffee House

The coolest

little coffee house around If you take a marketing background that spans decades and includes global giants like Cadbury and Jaguar cars, then add chef training and strategic business sense into the mix, you’ve got a pretty special person right there. Jason Harris won’t readily admit he’s that guy; but he doesn’t have to. His strong business and his anything-but-ordinary staff do all the talking for him and are testament

to the skills, smarts and savviness he’s brought to the business since becoming its proud owner in 2009. Procope Coffee House is the recipient of Jason’s boundless time, energy and passion. And it shows. This strong, steady little coffee heaven has survived the literal ups and downs of the past two years in grid city, aka, Christchurch, and, even more impressively, has come back fighting as a brighter and bolder business than before.

A fighter If you haven’t visited Jason’s little piece of hospitality paradise, Procope Coffee House, you haven’t had real coffee – or so the coffee connoisseurs say. And they have a lot to say. And why wouldn’t they? It’s hard not to get gushy about a business that has defied what can only be described as odds of Mount Everest proportions – so when it comes to Procope Coffee House, resistance on the gushing front is completely futile. And if we didn’t do it, Procope Coffee’s fan base certainly would. Quite frankly, how could you not admire, with ferocity, its story of survival. The business, having been based on the northern end of Victoria Street for many years, closed after the February earthquake, following somewhat of a honeymoon period after the September earthquake. From there, Procope was homeless – a dangerous position for a business that had multiple staff on its books and customers who, starved for a caffeine fix, could have easily developed a wandering eye.

Proud to be associated with Procope Coffee House Ph: 03 347 8698 1168 Main South Road Templeton

But, indefinite or permanent closure wasn’t on the commercial cards for this fighter and waving the white flag in surrender to Mother Nature was never part of the professional plan. As the owner and operator of Procope Coffee House, Jason was prepared to stare adversity straight in the eye. He knew stoicism was the key.

“While our original building on Victoria Street did not suffer too much in the September 2010 earthquake, the building a few doors down lost its frontage so we knew we were lucky,” he reveals. “We opened up that day, September 4th, not actually knowing the extent or severity of the damage following the earthquake earlier that morning. We didn’t know that just around the corner, in the heart of the city centre, many buildings had been taken out. “We were actually able to carry on our business as usual – until February, when the more devastating earthquake hit. Our building was part weatherboard, which flexes quite well, but also part brick, which did not fair well during that earthquake. There was major cracking to this area of the building, but thankfully none of our customers or staff were hurt.” With its existing premises badly battered and bruised, Procope Coffee needed a new commercial residence – a place it could call home, at least for a short time. And it needed this space, fast. This is where things got interesting for the business, very interesting and creative.

Procope Coffee House • Corner Fendalton and Clyde Roads • Coffee • Beer and Wine • Food made in-house • On-site parking. “Bruce Williamson who owns Cruz nightclub, which was on Lichfield Street originally, bought the space, which happened to be on Victoria Street, and he was looking for a business to operate out of the premises during the day and then he would run the bar there at night,” Harris explains. “Location-wise it was ideal for us – just down the road from our original premises. This offer from Bruce meant we were able to reopen again by May 2011 and could keep all of our staff on. We didn’t need to make anyone redundant and we still haven’t to this day. Yes, people have come and gone, but our staff have been so loyal,” he says graciously. “This is something that means a lot to me.”

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Hospitality | Procope Coffee House The site sharing arrangement with Cruz Bar may have been somewhat logistically and practically challenging for the business, but it’s an arrangement that earned Procope Coffee recognition in 2011 – the business, alongside Cruz, was awarded with a Champion Canterbury award for creativity in clever responses to earthquake recovery.

You don’t know what decisions to make with no certainty about the immediate future, so you just have to wait.”

Loyalty is everything

“During our time on Victoria Street, we were very, very lucky with our loyal customers who were very patient and still kept coming in to see us after everything we went through. We also picked up a lot of new customers with new people living in the area and working nearby.”

With a staff of eight at the helm of the business to consider, Jason says maintaining momentum and motivation was a real challenge when deadlines were pushed out throughout the process and when progress became very much stop and start. “Ensuring that all of our staff have their needs met too is what keeps me awake at night,” he concedes. “At times over the last couple of years we have just been treading water, but I never, ever considered leaving Christchurch. Sure, I could have taken my money and invested it somewhere else, but that would have been running away from the problem and there is no way I would do that to the business, our staff, or our customers.” The uncertainty associated with Procope Coffee’s long-term future was well and truly compounded by the June 2011 earthquakes, which forced another closure completely out of the blue. “The 10 story apartment block behind us was irreparably damaged and the decision was quickly made to demolish it, but the clearance wasn’t completed until the end of October 2011, which was really hard,” Jason explains. “When you expect that you will be back trading again in the matter of weeks and it turns out to be months - that really tests you, your business and of course, your staff.

Jason adds that while there was no quick solution for this challenge, the offset was pure and simple – loyal customers. After all, it’s loyal customers who can influence the make or break of a business in limbo.

He says that the loyalty extended to his staff who all stood by him and the business, even in the toughest times. “We have a great team that have built and sustained customer loyalty and I am particularly proud of our low staff turnover rate – this can be a rarity in the hospitality industry. I believe our customers appreciate the customer service consistency we offer – in an ever changing environment they enjoy seeing familiar faces they know and trust. Jason knows all too well the value of finding and retaining good staff – you only need to look at the local news these days to know just how hard the greater Christchurch hospitality industry has been hit, with good staff scarce and recruiting competition, fierce.

Location, location, location Procope Coffee is a small but mighty business and Jason says that despite a decrease in seating and reduction in kitchen size at its temporary location on Victoria Street, the business was still well and truly punching

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above its weight and “We make most of our food on site buying only our bread in,” he confirms. “We work very hard to keep all our service levels high too.” The basics are at the heart of the Procope Coffee’s philosophy and it’s easy to underestimate just how hard it is to get those basics right – but they’re critical. “ Procope Coffee is certainly onto a good thing with its new location, which boasts a fresh new building in a popular area of Christchurch. “We are very much looking forward to what our new location in the suburbs will offer us. We are now based on the corner of Fendalton and Clyde roads, which is close to the university. Our customers are rapt that we have moved to such an accessible, high visibility site and it is a pretty striking building.” The new Procope Coffee House is sharing a building with two other businesses – The Fitting Room and The Beauty Parlour. “We think that all three shops complement each other nicely. There are not many cafés in the immediate area and we think ours is a unique offering,” Jason says. The new environment boasts a special fit out with a two storey layout decorated in classic style. “The space upstairs features a glass balustrade with leaner tables and a mini atrium. We have around 45 seats in total and the space really has given us the opportunity to do something special inside. There are also lovely views right up to the airport and down Fendalton Avenue,” Jason explains. The new premises promises a fresh and busy vibe with free parking available on site – something the business’ current site did not offer. “We are really pleased about the car parking availability – it is another thing that we can offer our customers to make life easier for them. We have also got a liquor licence so our customers will be able to come and enjoy this new part of our experience too.”

Despite all of the challenges Procope Coffee has faced over the past two years, Jason says, keeping calm and balanced and remaining focused and committed has been integral to the business’ survival. “In five to 10 years we will look back at all of this and hopefully be proud of how far we have come through all the ups and downs. It is great to see progress now, but we are realistic about the fact that there will be disruptions for everyone on an ongoing basis – that is the reality of living in a construction zone as we rebuild our city. “But the most important thing is that we’re still here and we’re still battling on. My hope now for the future is that we can eventually go back into our old site on Victoria Street and serve our loyal client base from both our businesses. That is the goal we are working towards.” And on that note, it’s definitely a “watch this space” for the Procope Coffee House lovers out there.

Procope Coffee House 205 Fendalton Road Fendalton Christchurch T (03) 351 1488 E info@procope.co.nz www.procope.co.nz — Advertising Feature

Hospitality | The Donut Boutique

Woollaston’s vintage ready for cooler weather

Doughnut heaven You’ll want one in every colour, topping and flavour and you’ll be licking the sugar from the box in no time at all… These mouth watering doughnuts are soft, sweet, fresh and individually decorated. Whether you want to treat yourself, or order a box for an occasion, you won’t be disappointed with The Donut Boutique.

“Our product is priced higher than the usual commercial ones as we place quite a lot of effort in producing each and everyone of our donuts. Customers have described them as ‘gourmet doughnuts’ and they’re priced from $2.80 to $5.20. “Our best sellers are our filled doughnuts; chocolate, apple and vanilla custard are perhaps slightly more in demand than the rest. We introduce a new flavour every fortnight and this flavour runs for two weeks,” Zainah says. “We were asked to put up a stall for the Artisan Day Farmers market at Ballyntynes and we are happy and proud to do so. We started a stall at the Riccarton Bush Saturday farmers’ market a month ago to let our product be more accessible to our customers.” Zainah says business success is all down to quality ingredients, which is constantly improved by the baker and maintaining standards.

This is the first business venture of owner Zainah Alsagoff who established the business in October, 2012 in Christchurch and is joined by two dedicated and hard working friends. One is the talented cook behind the recipes and the other is experienced in marketing and operations. Together they deliver a wonderful selection of doughnuts which are made daily to perfection; soft, non oily and fresh as ever. Any traditional doughnut lover will devour these little gems, with flavours such as caramel, oreo, rocky road, nutella and vanilla glaze to name a few. Filled doughnuts come in an equally delicious range of flavours including chocolate, mango, peanut butter, apple, vanilla custard, jam, coffee and rose water. Don’t forget about the savoury doughnuts which have mousse chicken, mushroom, avocado or salmon piped into delicious savoury dough.

Hospitality | Woollaston Estates

The cabinetry in the store was made by Tower Kitchens Joinery Ltd and Rothbury Insurance Brokers helped source business insurance during the set up; both showing continued support since the beginning.

Opening Hours: Monday to Friday 8 - 4.30 Saturday 10 - 4.30 Closed Sundays Farmers’ market - The Donut Boutique opens at the Riccarton Deans Bush market on Saturdays. The Donut Boutique 569 Barbadoes Street Edgeware Christchurch T (03) 385 9988 E info@thedonutboutique.co.nz www.thedonutboutique.co.nz — Advertising Feature

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It has been great weather for producing organic fine wines at the Woollaston Estates vineyard and winery in Nelson. The organic vineyard recently finished its 2013 vintage harvest and winemaker Shane Munn says the growing season was ideal. “A warm spring blossomed into the warm, long and dry summer.” He says it has been perfect weather for development of flavours from the early ripening of the sauvignon blanc through to the late ripening riesling. The flavours were achieved at low sugar levels, resulting in lower alcoholic wines, with balanced acidity. Shane Munn joined the team in 2011 after spending several years at Milton Vineyards, where he gained his love for organic wine making. The winery is designed for the gentlest possible handling of grapes particularly beneficial for making its pinot noir. Pinot noir grapes are hand sorted and de-stemmed at the top level of the winery utilising a specialised de-stemmer - one of only a few in Australasia. It gently plucks the grapes from the stems, leaving more fruit intact and facilitating extended fermentation time, resulting in a more berry fruit aroma in the wine. The wine is produced in a four level gravity fed winery built into the Mahana hillside blending into the environment with a tussock covered roof. The top three levels are dedicated to winemaking and the bottom level holds the wine aging in barrels, the bottling line, library and the cellars doubles as the winery working area and a function room for concerts, winery events, weddings and dinners.

mountain range, it holds an art gallery, picnic lawn and courtyard. The gallery holds well known New Zealand artwork of Philip’s late father Toss Woollaston. During the winter the Schaeffer’s private art collection is on show at the gallery. Last year Vanity Fair magazine listed its private art collection as among the top 50 private art collections in the world. Woollaston Estates is open year round to taste the award winning wines and lunch platters of local produce.

Woollaston Estates 243 Old Coach Road RD 1 Upper Moutere Nelson T (03) 543 2817 E mail@woollaston.co.nz — Advertising Feature

Exports and marketing manager Kirsten Mabbott says there is a great team environment at Woollaston Estates. “Being certified organic means we use only naturally derived products - no herbicides or synthetic fertilisers and this lets the wine speak more of the place where it is grown. Also not working with any harsh chemicals makes for happier staff; it’s better for the land, better for the people - they are working with the land rather than against it.”

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Hospitality | Woolston Club

Sixty years of community participation Time to raise a glass; the Woolston Club is celebrating 60 years of being the social heartbeat of Christchurch’s east side.

The venue, formally known as The Woolston Workingman’s Club Inc, was originally opened by Norman Kirk on December 22, 1973. Standing proudly and prominently on a substantial 19 acre plot, the club is a social nucleus situated in residential Woolston, Christchurch.

Facilities As with many a social club, the members are the lifeblood and often very loyal to their localised establishment; this is certainly true for the Woolston Club who boasts more than 5,000 members. A pivotal venue in the suburb, the club houses five bars/function spaces, the Hatrix Restaurant and Bistro, a full service TAB for those who enjoy a flutter, as well as an extensive gaming room section.

Club, Cashmere Technical AFC, Woolston Boxing, while also being used by community groups such as Weightwatchers and Handiscope. The use of the facilities for sporting purposes not only promotes a sense of loyalty throughout the teams and their supporters, it also gives those sportsmen and women the opportunity to call the ground their home. With three full sized bowling greens the Woolston Home of Bowls can also be used as an indoor facility during the colder winter months, as well as housing 18 different sections for a diverse range of activities such as pool, billiards, gardening, fishing, tennis, cards and much more. The Woolston Club can keep the most active of minds and bodies entertained!

The Woolston Club serves the local community and those whom may wish to travel from further afield to make use of the establishment’s diverse offerings. The large, beautifully manicured and landscaped section includes the All Sports Pavilion, the Ron Mitchell Memorial Boxing Gym, Garrick Park (named after the club’s founder) and The Bowls Pavilion. Sport is universally unifying and the Woolston Club is home to many representative teams including Lancaster Park Woolston Cricket

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Hospitality | Woolston Club

Functions The main club facility includes function rooms ideal for small or large functions catering for as little as four or as many as 400. Whatever the occasion, a wedding reception, a birthday bash or a business function, the Woolston Club has the variety on offer to suit any functions needs. The Hatrix Restaurant takes care of all the catering and the friendly staff organise the table setup and cleanup to ensure your function can be organised with minimal stress and maximum enjoyment. The club is even open for Christmas Day yet due to popularity bookings must be made as early as September.

Gigs

The five bars on offer will suffice all the thirsty party-goers while the quality food range will certainly tantalise the taste buds.

Membership The perks to becoming a member of a local social club are vast. With traditional club prices and a friendly community atmosphere, the only question is why wouldn’t you join? Joining can take up to a week for an application to be accepted once payment has been made but the friendly staff will advise of your progress at the office. Any guests accompanying members can be signed in as either a day or a night guest and while on premises they are allowed to use any of the bars on site.

Advantages of becoming a member

Check out the Woolston Club’s informative website to find out when the next big gig is on. With premier entertainers and local artists putting on a show, there’s always an added reason to drop by the club and soak up the atmosphere.

• Entry into members only draws and promos • Loyalty points for purchases of meals and drinks

60 years and counting

• Discounted fees for functions

With an exciting, varied menu on offer at extremely reasonable prices, there’s never been a better reason to visit the east side social hub the Woolston Club and the friendly atmosphere is served for free!

• Discounted tickets for entertainment • Reciprocal visiting rights to other clubs • Birthday points (conditions apply).

The club is celebrating its 60th birthday this year and the local community will continue to benefit from the facilities on offer. Why not pop in, join up and toast a traditionally priced club beverage to the past 60 years and the bright future of the Woolston Club.

Woolston Club 43 Hargood Street Woolston Christchurch T (03) 389 7039 www.woolstonclub.co.nz — Advertising Feature

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Hospitality | Temp's Bar

Hornby bar helps fill the gaps One of the asides to Christchurch’s earthquake story has been the resurgence in popularity of small local bars and Temp’s Bar in Hornby, which has always been a favourite watering spot for locals, has been no exception. Temp’s Bar owner Mark Templeton believes with the loss of many central city bars and a reluctance for many to venture too far from home for a night out, his establishment and those like them, are filling a gap in the social lives of many in Christchurch. “We have always been a family orientated local bar, especially during the day, but we certainly have noticed a growth in our evening crowd where the bar becomes more like a nightclub, with the music and lights.” While Mark says Temp’s Bar is “a local bar, run by locals for locals” the bar has also become a favourite of the party bus crowd, with Screwballs Party Bus company a regular visitor.

“They can really liven things up in the evenings and we always make sure there is something for them to be entertained by,” Mark says. Mark is the first to admit he has been fortunate through the earthquake disruptions in being able to trade through but recognises others have not been so fortunate. “One of the things we have done since the earthquakes is to change the beneficiary of our gaming machines.” Temp’s Bar has 18 gaming machines mainly in an alcove off the main bar area which are popular with the locals.

Be entertained 7 days a week at Temp’s Bar Monday: Temp’s Bar master chef Tuesday: Muso’s jam night Wednesday: Pool competition Thursday: Karaoke Friday: Live music Saturday: Live music Sunday: Nine ball competition and karaoke.

“The beneficiary of our gaming proceeds is now the Canterbury Earthquake Recovery Trust, as this ensures that the money will be spent locally; on local projects through schools, sports clubs and voluntary organisations. It is about giving back to the community.” There is a real feel of community at Temp’s Bar, never more so than on a Monday night, which is master chef night at Temp’s Bar. “Every Monday night the local regulars get together and we hold a master chef competition. They all try do out do each other with their dishes, it’s more about prestige than winning any prizes and everyone has a great time.”

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82 | June/July 2013 www.canterburytoday.co.nz

“

The staff get to know our customers on a personal level and often staff will have poured the customer’s favourite drink before they have even got out of their car.

That feeling of community also extends to his staff with two of them, Petra Tippet and Robyn Baird, having been on staff longer than the 12 years Mark has owned the establishment. “The connection between our staff and customers is extremely important and I am fortunate to have some great people working for me,” Mark says.

”

“The staff get to know our customers on a personal level and often staff will have poured the customer’s favourite drink before they have even got out of their car.”

Mark says his relationship with his suppliers is equally as important. “We have received some great support from our suppliers especially through the earthquake times. We pride ourselves on stocking a wide a varied range of both alcoholic and non alcoholic drinks.”

Hospitality | Café Olive

Hospitality | Temp's Bar

Mediterranean flair From working on yachts in the Mediterranean while they were young to running the restaurant Café Olive in Nelson is like a dream come true for Turkey born brothers Volkan and Hakan Lankilinc.

Bar snacks are also available and on a Friday Mark holds a complimentary sausage sizzle. While Mark is happy to see his customers let their hair down and have a fun night there is a line drawn if behaviour becomes unacceptable. “We take host responsibility quite seriously. We are a big family at Temp’s Bar, and you look after your family to ensure they are safe and are no danger to themselves or anyone else.” Mark’s best mate, his black Labrador ‘Greener’, named after Mark’s favourite shotgun which he collects, is also part of the Temp’s Bar family and can often be found greeting guest on their arrival. “He’s also a hit with the children as he is so good natured,” Mark says.

Hours Monday: 11:00am – 11:00pm Tuesday: 11:00am – 11:00pm Wednesday: 11:00am – 11:00pm Thursday: 10:00am – 3:00am Friday: 10:00am – 2:00am Saturday: 11:00am – 3:00am Sunday: Noon – 11:00pm

Temp’s Bar 21 Goulding Avenue Hornby T (03) 349 7463 — Advertising Feature

The two brothers came to New Zealand in 1993 and Hakan worked in Auckland for eight years in the hospitality industry, including running his own restaurant, before selling up and moving to Blenheim. Eight months after the move Hakan had a pleasant surprise when he was asked by the owner of Café Olive to run the restaurant. Excited about his new role, it was only after one week later Hakan was hands-on decorating the interior and putting ideas together for a new menu; modern international cuisine with a Mediterranean twist. In February this year the restaurant officially opened in Hardy Street. Café Olive is open seven days a week serving breakfast, lunch, right through to dinner. Its stylish décor, friendly and warm atmosphere stands out from the restaurant as soon as you step inside. The menu includes entrees such as risotto balls, bruschetta and mezze platter, seafood

such as squid, scallops, prawns and salads (calamari, chicken-cashew, grilled lamb and Caesar). Main meals include risotto, pastas, pizzas and succulent steak, lamb, fish and chicken. Your toes will tingle once you get a taste of the sensational selection of desserts such as apple pie, tiramisu and crème brule. Manager and head chef Volkan says fresh produce is a must. “We like everything to be fresh. We make everything on site. “I just love people. It’s the food, the wine, the atmosphere, the music, the company you’re with which brings everything together. For me hospitality is all about friendship, enjoyment, relaxing and connecting with people,” host and barman Hakan says. Café Olive is BYO with corkage $6 per bottle. Or if you’d like to sample a variety of wines from the extensive wines menu, you’ll find a number of local wines, as well as cocktails, coffees and Turkish mineral waters – sparkling, flavoured and plain. What more do you need? Café Olive 136 Hardy Street Nelson T (03) 548 8755 www.cafeolivenelson.co.nz — Advertising Feature

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Hospitality | Café Time

Renowned for

great food

Café Time in Ashburton has something for everyone – delicious coffee, breakfasts and lunches, food for the kids, mouth watering fresh fudge, gift boxes for Christmas, catering for functions and specialty cakes. Café Time at 37 Archibald Street is well known for its great coffee and range of great cabinet and menu board food, which owners Scott and Lisa Stringer have spent nine years developing. “We have all day breakfasts on our menu board, as well as fettuccini, quiche and salad, and fish,” Scott says. “We cover everyone from fancy to family and we have tasty food for children as well.” Café Time’s cabinets are filled with yummy pies, wraps, paninis, sandwiches, filos and a large range of sweet treats. “Everything is made by us on site. We have three bakers and our front-of-house staff help as well.” Customers come from all around the Ashburton district to buy some of Café Time’s delicious fresh fudge, which can be bought in gift boxes, baskets and bags of all shapes and sizes. “People can phone us and order their fudge or just come in and buy what is here,” he says. “At Christmas we do a lot of gift boxes with fudge and Christmas baking such as puddings, tarts, shortbread and Christmas cakes. They’re very popular.” Café Time can cater for a variety of functions and does a lot of work for local service clubs.

Staff bake a range of delicious specialty cakes, which can be decorated in marzipan and novelty figures or edible photos. “We send goods all over New Zealand; breads, fudge, Christmas cakes. Our most popular bread is a dark rye bread which a lot of European people like. We send some of that away.”

“

At Christmas we do a lot of gift boxes with fudge and Christmas baking such as puddings, tarts, shortbread and Christmas cakes. They’re very popular.

”

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Café Time in Ashburton offers a mouth-watering selection of food and great coffee.

Great service is key Scott says variety is the thing most people seem to like best about eating at Café Time, as well as the friendly service. “There’s something here for everyone, including the children. Our front of house staff are great and they’re very important. We’re very lucky to have our staff. At the end of the day your staff are what make your business, along with the quality of your food and the cleanliness of the shop itself.”

Great parking and location Café Time is located just outside the Ashburton town centre and has great parking on site for customers.

Just south of the Ashburton River bridge on Archibald Street, it is the second eatery on the left. The café seats 55 people inside, with some additional seating outside, and is handy for people enjoying the Ashburton lakes district. Café Time is open seven days a week from 6am until 6pm. It only closes on Christmas Day and New Year’s Day.

Café Time 37 Archibald Street Ashburton T (03) 307 2776 www.cafetime.co.nz — Advertising Feature

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www.canterburytoday.co.nz June/July 2013 | 85

Hospitality| Speight's Ale House

Two houses of southern hospitality It’s the pride of the south, mate. And no, we’re not talking about your local sports team that has the skills of a little league team, but the ego of an English Premier League football player. We’re talking about the Speight’s Ale House – a real winner through and through; a contemporary institution with a traditional heart that’s got hospitality hungry Kiwis wrapped around its charming little finger. Based in Ferrymead and Bealey Avenue in Christchurch, Speight’s Ale House offers a bevy of culinary beauties – from award winning sweet or bitter ales right through to the best premium beef that New Zealand can rightfully boast about.

Fighting fit at five Speight’s Bealey and Ferrymead owner and operator, Andy Norton says along with serving up some of the most popular brews, tunes and tastes, Speight’s Ale House serves up oversized portions of affordability and family friendly dining. “We really pride ourselves on offering customers a home away from home. We’re all about representing the pride of the south; the best in southern hospitality, generous meals and a fine range of craft ales,” he says. “We love to be generous to a fault with the best in service, meals and environment.” Think live music, classic New Zealand wines and beers, and a menu that includes all the best southern classics and you’ve got the Speight’s Ale House offering down to a tee.

“

We really pride ourselves on offering customers a home away from home. We’re all about representing the pride of the south; the best in southern hospitality, generous meals and a fine range of craft ales - Owner, Andy Norton

”

Celebrating their fifth birthday in 2013 is a significant milestone for the successful restaurants and, as they say, ‘it’s hard to fix what ain’t broke’, but Andy’s attitude is that aiming for continual improvement is an integral part of good business management.

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Hospitality | Speight's Ale House

“Turning five this year has allowed us to reflect on the groups we’ve come to know within the community over the last five years of trading and identify those that managed to stay loyal to us, despite the circumstances surrounding the earthquakes.” The Speight’s Ale House restaurants enjoy a relationship of loyalty with their patrons that works both ways. In recognition and honour of the loyalty demonstrated by their strong following, both Ferrymead and Bealey Avenue have been evolving to ensure they continue to meet and exceed customer expectations. “We are committed to developing the restaurants so they remain in tune with what our customers are looking for when they dine out and socialise,” Norton says. “We are adapting the restaurants to fit with more of a late night, live music theme and gently rebranding to let people know that we’re still open - open until late and going strong.”

Functional fun In addition to its daily breakfast, lunch and dinner service, Speight’s Bealey also knows how to throw a good party – well, at least provide an ideal venue for birthdays, fundraisers or any functions where fun is a must. “The restaurant and function area cater for a diverse group of people from families, to businesses, couples, elderly and everyone in between,” Andy confirms.

party until the wee hours in a safe and entertaining environment. Both Bealey and Ferrymead Speight’s Ale Houses have hosted a number of successful charity events during the years for various companies, charities and community groups, including the Bone Marrow Cancer Trust and Carlton Redcliffs Hockey Club. For the future, Norton says he is committed to establishing the restaurants as live music venues. “We also want to grow our breakfast trade and increase public awareness of ourselves and the surrounding area to drive our functions.”

“

We are adapting the restaurants to fit with more of a late night, live music theme and gently rebranding to let people know that we’re still open - open until late and going strong. - Owner, Andy Norton

”

Speight’s Ale House - Bealey Avenue 263 Bealey Avenue Richmond Christchurch T (03) 366 9958 E richard@bealeyshotel.co.nz www.bealeysalehouse.co.nz

Speight’s Ale House - Ferrymead 2a Waterman Place Ferrymead Central Complex Ferrymead Christchurch T (03) 376 4071 E ferryalehouse@xtra.co.nz www.ferryalehouse.co.nz — Advertising Feature

“A usual trading week for us and Ferrymead would see our regular quiz night, The Rotary Group of Ferrymead, a five km fun run with the Ferrymead Harriers, happy hour for our locals, Ferrymead Bays football on a Saturday afternoon and lunch and dinner being served in between.” At the Bealey Speight’s Ale House, cocktail functions for up to 120 people can be catered for by the restaurant with a wide range of platters and extensive catering options available to suit any taste or budget.

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The function room can comfortably hold 75 diners for a seated dinner. Guests have the options of two, three or four course set menus, which contain dishes taken straight from the restaurant’s popular menu. In Ferrymead, the venue room for evening functions can easily accommodate two, three or four course dinners for up to 50 guests, and for cocktail parties, a maximum capacity of 100 guests. Ferrymead also has a 3am licence so guests can let their hair down and

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Hospitality | Coriander's Restaurant

Indian sensations Coriander’s is an institution all unto itself – a fine dining Indian restaurant opened in April 2007 in Rolleston Square by Amardeep Singh.

handy spot. “There is a growing demand for dining out. The restaurant offers ambience with its elegant interior, use of bold colours, class décor and exclusive paintings brought from home by us.” Since the opening of Coriander’s in Edgeware, two more restaurants have opened - in Hanmer Springs and Kaikoura.

While the restaurant’s success and popularity prompted Singh to open a second establishment in Edgeware Village, Singh became uncertain of his new venture.

“Coriander’s is right in the heart of Hanmer Springs, a popular tourist destination and in Kaikoura the restaurant has a state of the art design, modern settings and high standard facilities. It is definitely a Mecca for those who are looking for a great night with meal,” he says.

“I was told that with more than 20 Indian restaurants in Christchurch already, that there was too much competition and it wouldn’t be as successful as the Rolleston Coriander’s,” he explains.

Coriander’s in Edgeware has recently undergone a revamp. The 40 seater is open from 5pm till late, offering a wide range of delicious mains, including its sought-after rogan josh, tikka masala and lamb madras.

However, his critics couldn’t have been more wrong. Offering the same quality food and excellent service, the restaurant was a huge success. Located on the corner of Sherborne Street and Edgeware Road, Coriander’s is regularly booked up right throughout the week.

There is also a wide range of seafood options such as the Goa Fish Malabari and Prawn Jalfrezee. Vegetarian dishes like Kadai Paneer and Mushroom Masala are enjoyable alternatives to meat dishes.

In a classic example of location, location, location, he says the restaurant’s situation is ideal, but offers more than just being in a

“

Sample menu Tandoori 1/2 Chicken $14 complement poppadams is also great starter to share with friends.

When asking Singh about popular dishes he explains that signature dishes include Entrées include a tasty range of lamb, chicken, Lamb Posht, a delectable dish featuring tender cubes of lamb sautéed in onion, fish amritsari tikka and the chef’s special garlic, ginger, with fresh tomato and Sizzling Tandori. While the popular onion coriander, cooked with roasted poppy seed bhaji and Prawn Pakoras are a must have. and spices. He also mentions the Bal Dansak Side dishes of mint chutney and raita to Chicken, which features various lentils simmered with marinated chicken on a slow fire and tempered with onion, ginger, garlic is down to my staff, and spices.

I believe my success the adequate training and quality of food on offer. Taking care of my loyal customers each and every time they step in my restaurant is highly important to me. - Owner, Amardeep Singh

”

“I believe my success is down to my staff, the adequate training and quality of food on offer. Taking care of my loyal customers each and every time they step in my restaurant is highly important to me. “I do not see other restaurants as my competitors; I see them as my eye opener to do better for my customers.” Singh selects the best produce on offer and applies them into his menu, creating mouth watering dishes. “I believe in keeping traditions and authentic styles when it comes to Indian cuisine.” Word of mouth has been ensuring an ongoing sensation for Singh. At the Canterbury A&P Show last year, the Prince of Wales took a keen interest in the Coriander’s set-up, admiring the Indian cuisine. “It was truly incredible; we were the only food stall the Prince of Wales stopped at.” Coriander's offer a permanent 10 percent discount on takeaway pick-ups. Visit www.corianders.co.nz and order online – deliveries available.

Tender spring chicken marinated in traditional Indian masala with fresh herbs and freshly ground spices and yoghurt skewered and cooked in tandoor. Coriander's Special Tikka $15 Fillet of chicken marinated in yoghurt fenugreek and fresh ground spices and then cooked in the tandoor (five pieces per portion) Chicken Achari $19 Chicken marinated and cooked in the tandoor, finished with mustard oil, ginger, garlic, onion seeds, Indian pickle and spices. Lamb Bombay $21 Diced lamb fillet cooked with freshly ground spices and herbs. An all time favourite. Prawn Sagwala $21.50 Prawns cooked in ghee with spinach, tomatoes, onions, garlic and spices. Vegetable Korma $16.50 Vegetables and cottage cheese simmered in a mild gravy. Lunch: Monday - Friday 11.30am - 2.00pm Dinner: Monday - Sunday 5pm - 10pm.

Coriander’s Restaurant 76 Edgeware Road Christchurch T (03) 366 7223 www.corianders.co.nz ‘Like’ Corianders on Facebook — Advertising Feature

www.canterburytoday.co.nz June/July 2013 | 89

Hospitality | The Store Kekerengu

A destination in itself Perched on the east coast, about halfway between Kaikoura and Blenheim, sits the region’s best place for a break. Judged ‘Best Café in the Marlborough Region’ by Café Magazine and a top four finalist in the Hospitality Association National Awards for excellence, The Store - Kekerengu, really is the ideal place for a meal or coffee to break up a journey. General manager Clive Macfarlane says The Store is more than a halfway point. “It’s a destination in itself.” Originally named Rock View Tearooms, it was first opened in 1959 by May and Jim MacDonald as a post office, gas station and tearooms. “It had several different owners and names until my parents, Richard and Sue, purchased it in 1996. They ran it as the existing tearooms for a year and later developed the building into what it is today,” Clive says. The expansive views complement any dining experience with the Pacific Ocean almost washing up at your table as you feast on local crayfish. “This is the place where the world comes to encounter whales, dolphins, seals and a whole host of bird life. Along with the ocean, Mount Tapuaenuku’s snowy peaks provide a stunning backdrop,” he explains.

“

Experience the unique ambience and warm hospitality from our staff, which make The Store a very appealing and special place.

”

- General manager, Clive Macfarlane

Whether it’s a cup of coffee with a slice of cake or a full a la carte meal, the food at The Store suits all tastes. There is a café style and a la carte menu on offer with a range of coffees and teas. For those wanting a cold beverage there is a first class wine list, showcasing the Marlborough region along with a wide selection of beers and soft drinks. There is an extensive blackboard menu for those looking for a serious meal and for the traveller on the run the café has a large range of cabernet food, which is all made on site. “Our menu caters for everyone but we do have an emphasis on seafood given it is at our front door.”

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Sample menu Store Breakfast $20.00 Bacon, free range eggs, tomato, mushroom, hash brown, sausage and toast

A unique venue

The Store Seafood Chowder $18.50 Served in a bread bowl

The Store has everything you need to host a wedding, celebration or group function. Indoor and outdoor dining options include smorgasbord (a buffet meal featuring a varied number of dishes), special menus and barbeque options.

Along with great food there’s a range of unique crafts and gifts for sale. “On winter days you can enjoy the ocean’s moods as you dine by the open hearth fires. On warm summer days you can relax on the wide sun ducks or enjoy exploring the beaches directly from the restaurant.

Thai Beef Salad $21.00 Finely sliced rib eye, marinated in Thai sauce, served with cashew nuts and a spicy Thai dressing

“The Store is a large café with alfresco dining. We can seat up to 200 people inside and out and can cater for all your needs when booking your special occasion or event with us.

Store Burger $21.50 Chicken – with avocado, salad and mayonnaise and fries

“Whatever the season, after your meal wander down to the beach and experience the rugged east coast first hand. From here you can explore the nearby Kekerengu River or take on challenging hiking tracks such as Saw Cut Gorge.”

Fresh Kaikoura Coast Crayfish Half $48.00 Whole $90.00

“The setting is truly memorable for a wedding or any other celebration. Experience the unique ambience and warm hospitality from our staff, which make The Store a very appealing and special place.”

Eggs Florentine $19.00 English muffin with smoked salmon, spinach and hollandaise

Seafood Platter Steamed local shellfish, blue cod fillet, squid and prawns with fresh salad and dipping sauces Single $48.00 Double $90.00

The Store Kekerengu State Highway 1 Kekerengu Marlborough T (03) 575 8600 E info@the-store.co.nz www.the-store.co.nz — Advertising Feature

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Hospitality | Marlborough Vintners Hotel

Wine county retreat Surrounded by vineyards in the heart of sauvignon blanc country, the Marlborough Vintners Hotel, a member of the Heritage Boutique Collection on Rapaura Road, Blenheim, is the cuisine and wine destination when travelling to Marlborough. Rather than travelling daily to get to the heart of Marlborough’s wine district Marlborough Vintners Hotel (MVH) guests wake up surrounded by some of the best wine country in New Zealand. This boutique vineyard accommodation and restaurant is set in six acres of groomed grounds showcasing the tranquility of the vines and its rural setting, while offering guests luxurious accommodation for their holiday, wine experience, weekend escape, boutique vineyard wedding or executive retreat.

This stunning property is also located in an area where cruising the Marlborough Sounds, biking, hiking, walking and fishing are fabulous alternative activities, just five minutes from Blenheim airport and 1.5 hours from Nelson.

That special day Set among the vineyards on Rapaura Road, the vaulted reception hall and grand gallery entrance of the MVH provides a stunning venue for any wedding or special occasion. The ceremony will be held in the purpose build rose garden. After the ceremony guests can mingle under the beautiful Cherry trees before being shown to the Barrel Room, where they will dine on a delicious meal sourced from local produce which showcases the best of Marlborough food and wine.

Heritage Boutique Collection Marlborough Vintners Hotel is a member of the Heritage Boutique Collection, a division of Heritage Hotel Management. “We are delighted that the five star rated Marlborough Vintners Hotel Blenheim has joined our Heritage Boutique Collection,” Heritage Boutique general manager Ronnie Ronalde says. “Every property to join the Heritage Boutique Collection does so by invitation only. We seek hotels that share our philosophy that every guest should feel like ‘someone special’ staying ‘somewhere special’.

Fun filled wine tours in Marlborough, Blenheim and Picton Try the beautiful well produced wines of this gorgeous Marlborough region in a safe and informative environment. Learn lots of interesting things to help you appreciate the wine and the area. You will learn things that you will remember for life without you knowing you are learning.

We’ll drive you to drink!!!!

“We promise our guests the warmest welcome and a truly relaxing stay appealing to all five senses. At the Heritage Boutique Collection we are creating the ultimate collection of superb New Zealand boutique properties, all within in easy driving distance of each other,” Ronnie says.

The Barrel Room, with the atmosphere of a large wine cellar, features a beautiful curved timber ceiling and stylish French doors, which allow a view down the fairy light lit cherry tree avenue to the Richmond ranges. Seating from 32 to 110 guests, there are a variety of table configurations that work well and your preferred arrangement can be discussed with the hotel’s wedding co-ordinator. The Marlborough Vintners Hotel wedding management team are experienced hosts with considerable wedding expertise. The hotel’s executive chef will cater to personal tastes with a tailor-made menu. The wine list features excellent regional and New Zealand wines and the knowledgeable staff can match wines to perfectly complement menu choices.

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Corner of Gee St & Nelson Highway(6) Renwick 92 | June/July 2013 www.canterburytoday.co.nz

Hospitality | Marlborough Vintners Hotel

Corporate retreat or conference

Marlborough ingredients and organic produce from the hotel’s own garden.

patio and a small kitchenette with tea and coffee making facilities.

MVH is an excellent destination for an executive retreat, strategic planning session, team building event, conference or boardroom meeting.

The distinctively Marlborough menu showcases the freshest of local ingredients and produce from the hotel’s potager, creatively fused for an inspired cuisine experience.

High speed wireless broadband access is also available. Air conditioning units are located in every suite, providing heat in the winter and cool air in the summer.

Set in six acres in the tranquil surroundings of vineyards, away from all distractions, MVH is the perfect venue solution with access to accommodation, cuisine and spacious conference rooms.

Complement this fine fare with an extensive, handpicked wine list which includes some of Marlborough’s finest vintages from well known cellars and boutique wineries.

Experienced staff can assist with planning, conference menus, team building group activities, off site activity recommendations and general local knowledge.

The cherry orchard set dining room, bar and guest lounge is the perfect place for quests to dine and relax during their stay. This superb dining facility is consistent with the five star Heritage Boutique Collection.

The one bedroom Executive Vineyard Suites provide for 16 people single occupancy and up to 32 delegates twin share. Each suite is complete with all the amenities and facilities expected from a five star rated property, such as large bathroom with walk-in shower, spacious open plan living area with work desk, leading onto private patio.

The Vintners Room A warm, welcoming atmosphere and attentive service sets the scene for the ultimate in-house dining experience, with cuisine created around distinctively

Vineyard View and Garden View Suites MVH has 16 single bedroom Executive Vineyard Suites furnished with luxury in mind and the spacious 71sqm size ensures guests have ample space to relax in during their stay. Each suite is complete with all the amenities and facilities you would expect, such as king size beds, towelling robes, a spacious bathroom with handmade natural amenities from a local supplier, DVD player, TV, a great range of complimentary DVDs for loan, private

Hotel facilities • The Vintners Room Restaurant specialising in classic style cuisine incorporating local ingredients - open from 6pm till late. Charge back to suite facility is available. • Bar - located in the restaurant and open from 4pm for an afternoon cocktail or pre-dinner drinks. • Room service - order your a la carte meal to eat in the comfort of your suite. • Mini bars - incorporating New Zealand made products, alcoholic and non alcoholic beverages, a snack selection and chocolate, which are are checked and replenished daily. • Guest laundry - facilities are available on site. A coin operated washing machine and dryer as well as drying racks.

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• Wi-Fi broadband is complimentary and available in each suite for guests who have their own laptop. • CD/DVD player is located in each suite, as well as a selection of SKY television channels. Selections of complimentary DVDs are available for guest viewing. Marlborough Vintners Hotel 190 Rapaura Road Blenheim T (03) 572 5094 0800 MVH 190 (0800 684 190) E tracy@mvh.co.nz www.mvh.co.nz — Advertising Feature

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www.canterburytoday.co.nz June/July 2013 | 93

Hospitality | Bubbly Grape Wine Tours

Driving its customers to drink Her love of wine and her belief in Marlborough as one of the finest wine destinations in New Zealand were behind former motel owner Kerry Judd’s decision to take a leap of faith and set up Bubbly Grape Wine Tours some six years ago.

“A lot of tour companies around the world are not as flexible and only offer customers set routes, but we can organise our tours to fit in with our customers. It may be they are looking for wines from a particular grape variety or a winery that they are fond of and we can tailor the tour to suit.”

Today Bubbly Grape Wine Tours, which is jointly owned by Kerry and her business partner Graham Hunt, is earning both national and international recognition for its ability to showcase the Marlborough wine region in a friendly but informative way.

During the last few years there have been a number of opportunities for Bubbly Wine Grape Tours to expand its business.

“Money is often a factor for small businesses too and to expand you need capital so that you can buy more vans, pay wages, etc. Kerry says they also have customers who have We started off with what we could afford. little knowledge of the wine industry and turn I’ve been told it’s what you do on the tour to them for advice on where to go. “We talk to that counts.” them to see what they are interested in then, However, upgrading the vans over time has using our knowledge of the industry and the been one of those expenses Kerry is grateful Marlborough wine growing region, design a to have achieved. Initially they utilised a tour for them.” clean but ageing Ford Transit van, but after With around 148 wineries and up to 40 tasting four years and with 600,000kms on the clock rooms the Marlborough region offers a huge the van, like many of us who are older, had selection and the advice of the Bubbly Wine trouble getting started on those Grape Tours is invaluable to its customers. colder mornings.

“I wanted to keep it smaller so I could keep control of it and do it the way that works for us. We have one driver that works for us on a casual basis now, and I’m happy to say is just as cheerful as us and gives me a day so that I can keep on top of all the bookwork.

“One of our keys to success is we take our customers to where they want to go as we are flexible in our destinations,” Kerry says.

“We decided to take the risk and buy a new van. The Mercedes van won my heart and I haven’t looked back since. I will of course be paying it off for a while.” Both Kerry and Graham impart their knowledge of the industry to their customers. “On our tours guest get to hear about the wine growing region, how it has changed over the years, knowledge of some of the elements that can affect wine production and of course many exciting tastings,” Kerry says.

“

Testimonial

“My wife and I took a Bubbly Grape Tour in April 2013. Jonathan was our host and his friendly, knowledgeable and humorous approach made the day very enjoyable. We visited seven wineries, a fudge shop and the chocolate factory, along with a lunch at Allan Scott (winery). We learnt a lot along the trip and were fortunate to be in town during harvest period so we got to see, first hand, some processes involved in wine making. A special thank you to Jonathan for his advice on other local attractions and giving us, what turned out to be a highlight of our South Island adventure.”

”

- Dave C, Auckland

“One of my guests told me we should have called our tours AA Wine Tours. From the back of the van he raised his hand and said ‘My name is Shaun and I like wine’. Funny at the time, but probably not the smartest thing to call a tour company that takes you around to drink alcohol.” For Kerry and Graham, while Bubbly Grape Wine Tours is a business, it is about having fun and the enjoyment they get from being a part of one of New Zealand’s best wine growing areas. This energy is passed on to their customers. “The aim with our tour company is to let our guests get a great experience in the Marlborough area. New Zealand is a very sought after place for people from all around the world for vacations or holidays and we would like to add to their enjoyable experiences while in this country.” Bubbly Grape Wine Tours offers full or half day wine tasting tours in the Marlborough region with customer pick ups from Blenheim or Picton.

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RESTAURANT • CELLAR DOOR OPEN 7 DAYS FOR BRUNCH • LUNCH • WINE TASTINGS WINE SALES • GIFTS 94 | June/July 2013 www.canterburytoday.co.nz

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Bubbly Grape Wine Tours Blenheim T 0800 2 Bubble (0800 2 282253) M 027 672 2195 E bubblygrape@xtra.co.nz www.bubblygrape.co.nz — Advertising Feature

Focus | Switch Lighting

Switch on to the future Lighting up home and business is no longer a brilliant feat that will break the bank. The nifty invention of LED lights has quickly evolved, making lighting easier, cheaper and more effective. Nelson based Switch Lighting holds the vision that LED lighting is the lighting of the future. It is one very real medium by which this country will lower its electricity consumption and hence its carbon footprint. Approximately 19 percent of the world’s energy consumption is in artificial lighting. However, 70 percent of those lights can be replaced with more energy efficient alternatives such as LED lights, saving money, power and our environment. What makes the LED so much more effective than its standard incandescent bulb counterpart is its ability to drive 98 percent of its energy into producing light, a statistic that stands in stark contrast to the five percent the incandescent bulb utilises. Today Switch Lighting has made it its mission to bring light to many a New Zealand home and business. It appears no job is too hard for this dedicated team of experts, from lighting up the Kaikoura town clock to numerous other buildings, gardens and homes all across the country.

LED lights Environmental benefits LED fixtures also have an environmental advantage in that they contain no mercury, last longer and produce less waste, and they are made from fully recyclable materials. A single kilowatt-hour of electricity will generate 610grams of CO2 emissions. Assuming the average light bulb is on for 10 hours a day, a single 40 watt incandescent bulb will generate 89 kg of CO2 every year. The 11 watt LED equivalent will only be responsible for 24.5kg of CO2 during the same time span. Therefore a building’s carbon footprint from lighting can be reduced by 72 percent by exchanging all incandescent bulbs for new LEDs. Cheaper and better LEDs bring several advantages to the lighting industry, including high efficiency and durability, with superior life expectancy over other lamp sources. This translates into energy savings, maintenance savings and an overall reduction in cost of ownership over the product’s lifetime.

Always one step ahead Never satisfied to just bask in the warm glow of its own success, Switch Lighting is constantly researching more innovative solutions to outshine even its own range of products. Its latest star player is the D-Lightz, an improved form of LED lighting that releases 40 percent less energy than the company’s old 13 watt unit and 80 percent less energy than a standard light.

Meridian Firstlight House Kaikoura Clock

Switch Lighting was the proud sponsor of Victoria University’s bronze winning entry into a US Department of Energy competition, the 2011 Solar Decathlon Competition.

Ninety of these lights are now being used in a Jennian Homes Show Home keeping the power costs down to a minimum. If every light was turned on for eight hours a day for the whole year, Switch Lighting says the electricity cost would only generate a bill of $330, whereas traditional lighting systems would reap in costs of about $2,980 a year.

The competition challenges competitors to design, build and operate solar powered houses that are cost effective, energy efficient and attractive. High points were given to those teams that best blended affordability, consumer appeal and design excellence with optimal energy production and maximum efficiency.

Switch Lighting projects Lighting up Kaikoura The architect of the Kaikoura Town clock approached Switch Lighting personally to complete the job of lighting up the soon-to-be iconic timepiece. The idea behind the clock was to represent the community’s passage through time by the three pillars or past, present and future. The past is represented by the carved timber pillar telling the story of Paikea, emphasising the relationship between human life and the unique marine environment of the Kaikoura district. The present pillar constructed from local limestone signifies the strength of the town and references the region’s spectacular tectonic landscape. The frosted glass pillar looks to the endless possibilities of the future with its plain façade representing a clean slate and a story yet to be written.

Helping bring home the bronze

D-Lightz facts in brief • A lifetime of 50,000 hours • If used for five hours a day the D-Lightz will last 27years • Unit cost $112 + gst • IC-F rated – completely cover with insulation • IP44 – sealed and able to be used anywhere in the house • Dimmable – works with standard dimmers • Made in New Zealand • Energy Star certified.

The design brief for the 2011 competition was to provide a basic light plan that would provide a good level of light throughout the home, but it had to consume less than 240W of energy. The Victoria University team based the traditional lighting plan on a kiwi batch where 4x 60 W incandescent bulbs would be used in the centre of each room. The end result was a power consumption of 180 W and a total use of 50 light fittings. Switch Lighting 53C Bolt Road Nelson T (03) 970 0755 E gerard@switch-lighting.co.nz www.switch-lighting.co.nz — Advertising Feature

The light provided by Switch Lighting unifies the three pillars creating a unique landmark in the centre of the town.

Quality guarantee Switch Lighting promises clients a quality product it can guarantee. All initial lighting designs are undertaken in its Nelson office, using the latest in 3D solid modelling software. Machining and finishing procedures are outsourced to various New Zealand companies before everything is finally assembled in the Nelson factory.

www.canterburytoday.co.nz June/July 2013 | 95

Focus | Gnomes Alpine Sport

Your gateway to winter fun Leith Kerr had just started primary school when her father Ian Rhodes opened the doors on Gnomes Alpine Sports in Darfield for the first time. This year Gnomes celebrates its 30th year of being in business and Leith and her husband Alistair Kerr, who bought the business in 2005, have marked the occasion with further expansion. Ian Rhodes started the business in 1983 when he spotted a gap in the market for off field ski hire and chose Darfield for the location, as it captured the keen Canterbury skiers heading to the commercial ski fields of Mt Hutt and Porter Heights, as well as the club fields littering the ranges through to Arthurs Pass. When the fords near Hororata were bridged in the late 1990s it meant many Mt Hutt bound skiers bypassed Darfield, so Rhodes opened a

second shop in Yaldhurst for ski hire and last minute mountain purchases. The main focus of Gnomes in the initial years was on ski hire, but since that time the retail sales of skis, clothing and other accessories have increased. Since Leith and Alistair took over the business it has grown dramatically, to the point where the business is now one of the largest retailers for mountain activity gear, including a specialist custom ski boot fitting service. Leith and Alistair met when Leith was on one of her many Northern Hemisphere working/ skiing holidays and the pair were employed by the United Kingdom’s largest snowsports company, Snow and Rock. Alistair has a wealth of technical knowledge of ski hardware. Being a keen skier he has a serious passion for the industry and more importantly for snow covered mountains. Alistair has many seasons of snow sports experience working in all areas from workshop manager to staff trainer for Snow and Rock. Leith has been a ski boot/foot technician for more than 20 seasons in both the northern

Gnomes director Ally Kerr product testing in Colorado.

and southern hemispheres. Leith has also worked for Snow and Rock, as well as at London’s most prestigious custom ski boot lab, Profeet. Gnomes’ custom boot fitting is a technical custom ski boot and footbed lab which guarantees top performance and more importantly, high comfort to skiers using Leith’s vast knowledge of bio mechanics. Her knowledge, added to the technically advanced equipment she uses, means Gnomes is attracting customers for fittings not just from Canterbury, but from all around the country.

Alistair recognises the industry as a whole, and particularly in Canterbury due to the earthquakes, has taken a hit with a drop in tourism numbers. But he doesn’t expect it to last. “What we are seeing now, as the rebuild cranks up in Christchurch and with the amount of industrial growth around Darfield and across the Selwyn district that has gone on in recent years, is those lost tourists are being replaced by a new work force - some from overseas who are looking to take advantage of the winter wonderland that is Canterbury.”

Taking over the premises attached to the original Gnomes building in Darfield, the pair were able to set up the ski boot fitting lab, as well as further increase the range of skis, snowboards, clothing and accessories held by Gnomes. With their online store, www.gnomes. co.nz, Gnomes Alpine Sports is attracting customers from all across New Zealand and from Australia. “In the past ski retailers have only carried one or two makes of skis, but we offer our customers a full range of brands, so there is plenty to choose from,” Alistair says. “One of the things which sets us apart from other retailers is our passion for the business, as well as our knowledge of the industry and that is reflected in the amount of return business we get from our customers.”

119 Blenheim Road, P.O Box 8621, Riccarton Christchurch Tel: 03 343 4448 E: kendons@accounting.co.nz www.accounting.co.nz

Pleased to be associated with Gnomes Alpine Sport. Providing the right advice to continue Gnomes Alpine Sport’s growth and development.

96 | June/July 2013 www.canterburytoday.co.nz

Gnomes Alpine Sports Highway 73 Darfield T (03) 318 8433 39 West Coast Road Yaldhurst Christchurch T (03) 342 5757 E info@gnomes.co.nz www.gnomes.co.nz — Advertising Feature

Focus | Unichem Brighton Village Pharmacy

Local pharmacy makes its move

Owner Carolyn Oakley-Brown says the pharmacy is keen to get to know its new customers, while welcoming back its existing customers to the new pharmacy in Shaw Avenue. Unichem Brighton Village Pharmacy was forced to leave its long term location in Brighton Mall last year after the building was deemed unsafe by the Earthquake Commission. It moved into a temporary location with another pharmacy in Union Street, but shifted to its new Shaw Avenue site in December last year.

New medicine management service Unichem Brighton Village Pharmacy is now offering a free medicines management service (MMS) to help customers manage their healthcare. Carolyn says an accredited pharmacist will visit customers in their home free of charge as part of the new service, or can meet with customers in store. MMS is aimed at people who have difficulty remembering to take their medicines, as well as those with asthma, diabetes, COPD or heart disease. “We will sit down with the patient for about 45 minutes and go through everything they’re taking, including herbal or prescription medicines,” she says. “Many people struggle with their medicines, remembering how and when to take them, how to store them or what they have been prescribed for. MMS is about getting to understand the needs of the patient, filling gaps in knowledge and agreeing on a plan tailored to their own situation. The approach is very patient centred.” The initial consultation is followed up two or three times over the following 12 months to check progress and to provide further support. If the patient agrees, a written report is sent to their GP.

Carolyn says Unichem Brighton Village Pharmacy is the only pharmacy in the Brighton area that is open seven days a week, which is a big point of difference. “Being open seven days is a big benefit for our customers,” she says. “We also have two clinical rooms here that are available for doctors, nurses or other clinicians. We’d love to be near some doctors again so we can offer a full healthcare service to our customers.”

New location, same great service The pharmacy is committed to providing the highest standard of professional advice and friendly knowledgeable service to customers. The spacious new premises offers a full range of healthcare products, with its dispensary team on hand to help customers find the most effective solution to their needs.

Unichem Brighton Village Pharmacy offers a range of services, including: • Prescription medicines • A full range of healthcare products and assistance with minor health problems

“We have very highly trained staff in additional services such as the emergency contraceptive pill and we cover all the minor ailments,” Carolyn says.

• Advice by trained professionals

Unichem Brighton Village Pharmacy stocks a number of leading brands, including Revlon, and offers a full range of beauty, hair and skincare products. The store features a brand new digital photo lab and is able to restore old or damaged photos, as well as undertake digital prints, film processing, data storage and passport photos.

• Smoking cessation products and advice

Carolyn says a major bonus of shopping at Unichem Brighton Village Pharmacy is its competitive pricing. “We’re branded Unichem, which enables us to buy a lot cheaper and have lots of good promotions and special deals,” she says.

Unichem Brighton Village Pharmacy owner Carolyn Oakley-Brown (left) with pharmacist and manager Alex de Roo and retail manager Jude Beecroft.

Unichem Brighton Village Pharmacy is now operating seven days a week from a new store in Brighton and committed to continuing its friendly and knowledgeable service.

• Free medicine management service, carried out in the customer’s home if required • Revlon and other beauty products • Digital photo lab • Wide range of personal items and giftware • Passport photos and digital prints.

The pharmacy has the perfect gift for every occasion in its wide range of giftware and perfume, including designer fragrances such as Marc Jacobs, Calvin Klein, Jimmy Choo and Yves St Laurent.

Unichem

Brighton Village Pharmacy

www.gtrlaw.co.nz

— Advertising Feature

Ager Riley & Cocks Chartered Accountants

Proud to support

Suite 2, 21 Leslie Hills Drive, Riccarton, Christchurch T 03 374 9999 | F 03 374 6888 | E info@gtrlaw.co.nz Cavendish Chambers, 255 Havelock Street Ashburton T 03 308 5157 | F 03 308 3592 | E info@gtrlaw.co.nz 93 High Street, Leeston 7656. T 03 324 3143 | F 03 324 3625 | E info@gtrlaw.co.nz

Unichem Brighton Village Pharmacy 183 Shaw Street Brighton T (03) 388 9546 E dispensary@unichembrighton.co.nz www.unichembrighton.co.nz

David Goodman DDI. (03) 353 0721| M. 021 221 0721 E. david.goodman@gtrlaw.co.nz Joanna Turnbull DDI. (03) 353 0723 E. joanna.turnbull@gtrlaw.co.nz

At Ager Riley & Cocks we pride ourselves in being friendly, accessible accounting specialists who make it our business to help you make your business successful. We are proud to have provided accounting services and financial advice to Unichem Brighton Village Pharmacy for their many successful years in business.

124 St James Avenue | Papanui Christchurch Ph: 03 354 0957 | Fax: 03 354 0947 accountant@agers.co.nz www.agers.co.nz

www.canterburytoday.co.nz June/July 2013 | 97

Focus | Ronald McDonald House

The place making a real difference Ronald McDonald House The Ronald McDonald House (RMH) South Island is celebrating its 10th year of providing families of sick children with a ‘home away from home’ in the event of a child having to visit a Christchurch hospital. Anthony Patrickson talks to Meri Wynen, fundraising manager for Ronald McDonald House, about the house and the impact it has on so many families from all over the South Island. “When a child is sick, nothing else should matter, that’s why we exist, to help these families through a tough time,” Meri says. Open 24 hours a day, 365 days a year, the friendly staff are dedicated to a cause so close to so many hearts. With 26 rooms capable of housing 26 families on any given night, RMH has helped more than 2,500 families from all around the South Island, Lower North Island and even overseas since it opened its doors in 2003.

What a difference a decade makes The 10 year journey has been an ever changing one since the RMH doors opened on March 10th 2003. Just a year later the neighbouring Red Cross building was acquired to meet increasing demand and in 2010 an extension was erected between the two buildings to increase the capacity of the house. Unfortunately the extension was completed just prior to the February, 2011 earthquake which reduced the RMH to almost half of its full operating capacity. Artisan wells burst through the foundations lifting the building significantly, yet Fletchers was on hand to creatively reinforce the structure to get the necessary works completed and re-open the doors after 16 months down time.

During that down time, families were offered rooms in nearby motels and like RMH, their stay was completely free, allowing those families to concentrate on their children’s health. RMH believes that families are stronger together and financial worries such as food and accommodation should not take any type of priority when it comes to the health of a child. The outlook is promising for Ronald McDonald House, with plans to integrate a new family room within the Southland Hospital - a matter of metres away from the neonatal and children’s wards. With everything going to plan the build will start later in May and commencing in October.

The cost of comfort The cost of a child’s health holds no monetary limit and the time it takes to recover is in invaluable for both the child and the family. Ronald McDonald Houses around the world have played a monumental part in keeping those families positive and together yet it takes a sizeable amount to keep the doors open at the RMH. Meri Wynen knows this more than most and her job as fundraising manager is pivotal in terms of keeping the facilities operating year on year. It costs more than $500,000 per year to keep the doors open at Ronald McDonald House South Island. Unfortunately the harsh reality is that children will always fall sick, therefore Ronald McDonald House South Island will always

need to be open to help these families give the due care and attention to their number one priority. Whether a family stays overnight or calls the RMH home for nearly a year, all the facilities including kitchen, food and the art room are completely free of charge for families with children up to the age of 21. Kind volunteers often help provide for these families and children by donating and cooking food in their spare evenings, a tremendous way to assist the hard-working team at RMH.

A top Guy When Guy, a cheeky and brave four year old from Ashburton was diagnosed with a brain tumour in 2011, his family spent 82 nights at RMH while their son underwent life saving surgery and radiation treatment. Guy’s mum Fiona says, “For us, the house was about family, hope and companionship – invisible kindness really. We didn’t have to go out and buy food, or worry about any of the day to day things – it was our home.”

Who can stay at the House? Any family travelling to Christchurch whose child is up to and including the age of 21 and is coming to receive hospital treatment in Christchurch. Including: • Families of babies in Neonatal Intensive Care • Pregnant women who need to be close to Christchurch Women’s Hospital because of a high risk pregnancy • Families of children receiving treatment through the mental health service in Christchurch • Families of children receiving cancer treatment • Families of children who have serious injuries • Families of children who are undergoing surgery.

Established in 2001, Dairyworks is a company built on the values and innovation that have made New Zealand a world leader in dairy production. Dairyworks source high quality, bulk cheese and butter from New Zealand suppliers and transform it into addedvalue consumer products for an ever increasing clientele of supermarkets,

98 | June/July 2013 www.canterburytoday.co.nz

convenience stores and other retail outlets throughout New Zealand and Australia under our own brands Alpine and Rolling Meadow.

Dairyworks is proud to be able to support Ronald McDonald House, Christchurch.

Focus | Ronald McDonald House Sponsorship That $500,000 per year is a sizeable figure to generate but there are ways the business community can give back to consolidate that figure. Whether it’s a financial donation, sponsoring a room, encouraging your team to sign up for Payroll Giving, or rallying a group to cook an evening meal for the families, the Ronald McDonald House is always open to kindness.

Room sponsorship Room sponsorship must rank as one of the most satisfying investments a company can make. Walking through the hallways of the house and seeing the fine company names gracing the plaques outside of each room they support for the year, an immediate sense of appreciation rushes over an outsider… just imagine the level of gratitude a family who call that room their temporary ‘home from home’ would feel. For only $5,000 dollars a year that plaque and room could carry a company name that will live with a family forever. And it’s not just the family who will benefit; the kind donation will also underwrite the operating costs of the whole house because it’s not just the front doors that need to stay open, all the smaller rooms that constitute the Ronald McDonald House need to stay open as well. Once a business has its company name on the plaque situated proudly next to the sponsored room, they will then receive two detailed occupancy reports throughout the year featuring family stories and relevant statistics, as well as being able to use the Ronald McDonald House Room Sponsor logo on all company collateral. Craig Duff and Graham Green, directors at Active Refrigeration, are current room sponsors for the Ronald McDonald House South Island.

“We sponsor the room purely from the heart,” Craig says. “We want to give back to our community and children are our nation’s future, therefore it’s in our best interests to help where we can. “We know Ronald McDoanld House South Island is not government funded so they rely heavily on businesses to support their amazing work. We enjoy visiting the house and seeing the difference our room makes to those families and children who need it.”

The computer room Social media has revolutionised the awareness we have for our friends and family therefore it is essential that The Ronald McDonald House can keep the computer room open. Many families use the internet to keep in touch with others, but also to use mediums such as Facebook and Twitter to raise funds for their children while they are in hospital. The cost of keeping the computer room open is $10,000 per annum, which is realistically the cost of communication with the outside world during extremely difficult times. The art room is another creative hub and playful outlet for the children and that costs $15,000 a year to sponsor. Stocked with a wide range of art and craft supplies, it provides a ray of sunlight through dark times, especially with the regular visits of the volunteer art therapist. The kitchen and dining area of any house is the social nucleus and Ronald McDoanld House is no different. General manager Emma Jones says “It’s a place where the children and their families can cook, eat together, socialise and relax after a long day. All the food is provided for free for these families but it costs $30,000 a year to keep this vital facility open.” A small price in relative terms considering the stresses those families whom use the facilities are under.

REFRIGERATION & AIR CONDITIONING • • • • • •

Heat Pumps System Designs 24 Hour Service Preventative Maintenance Air Conditioning Coolrooms and Freezers

We are proud to sponsor a room for Ronald McDonald House!

ACTIVE REFRIGERATION LTD, 11 Lunns Road, Christchurch Phone: 03 339 2617 Email: info@activerefrig.co.nz

Business club membership To sustain a level of on going financial support Ronal McDonald House offers annual memberships for businesses ranging between $1,000 and $5,000 (or the arrangement of in-kind donations). In-kind donations offer businesses the opportunity to showcase their wares and service, while simultaneously ensuring revenue can be focused on other operational aspects of the House. The opportunity to sponsor a room or join the business membership programme represents a true form of giving back to those whose worlds has been turned upside down.

Payroll giving Payroll Giving is a unique way for each employee to donate a certain amount from each pay packet (value is at the employee’s discretion) to Ronald McDonald House. This incentive also allows each donating employee to be immediately eligible for tax credits.

Staff engagement As with many charitable operations, time, effort and a good pair of rolled up sleeves are always extremely appreciated. And what better way to show support than by getting into the kitchen and cooking for those families who need a good meal at the end of an often difficult day. Ronald McDonald House has a fully operational kitchen for kind businesses and volunteers to cook for the residents of the House. This is a rewarding, hands-on way to show support for those whose attention needs focusing on more important matters the health of their child. Why not get your office or co-workers together for some team building with a difference? After all, many hands make light work.

Corporate citizenship Business employees can take the opportunity to partake in a half day or full day helping at the RMH to truly get a feel for the investment they have made towards keeping such an inspiring establishment operating.

E2 DIGITAL and Harvey Cameron are the South Island’s largest integrated, creative advertising, design and web business. With our 50 staff, we work closely with a wide range of client, locally, nationally and internationally, adding our competitive advantage through creative business thinking.

We are proud to be a sponsor of Ronald McDonald House South Island and we will continue to assist them and the families that use their facilities anyway we can. Keep up the good work guys, you are all doing a fantastic job.

Ph 03 377 0007 | E iant@e2digital.co.nz | www.e2digital.co.nz

www.canterburytoday.co.nz June/July 2013 | 99

Focus | Ronald McDonald House

Adults Quiet Room

Lounge - artist's impression

Expansion on the horizon With construction underway at the Southland Hospital for the Family Room, there has never been a better time to get behind Ronald McDonald House South Island as it aims to generate as much revenue as possible to continue its sterling work. All credit must be afforded to the staff at Ronald McDonald House South Island for its creative, fun and quirky ways to involve businesses and individuals alike in the activities which provide that necessary cash injection.

The Supper Club The Supper Club takes place this June 21st and the concept is intriguing. Venues are completely secret until being revealed by a random draw at a pre-dinner cocktail function to be held at the Westpac Hub, Addington. The eventual venues will be scattered around some of Christchurch’s most beautiful homes, unique venues and elite restaurants. Tables of eight can book a private table ($1,300) or a corporate table ($1,500). The luxury of having one of Canterbury’s top chefs cook a three course meal in a beautiful location is the perfect way to spend an evening while kindly supporting the RMH.

Last year Christchurch Supper Club generated more than $57,000 for Ronald McDonald House and with ex-MasterChef participants being involved, it’s no wonder there is plenty of interest for this years event (see contact details at the end of this article to book your table asap).

Casino Royale Million Dollar Rotary Children’s Ball September 21, 2013, at the Air Force Museum ‘Kids Should Have a Ball’ is one of the most successful charity fundraising events in Christchurch and has been so for some 17 years. This year Ronald McDonald House is the grateful recipient of the generated funds as it attempts to inject more money into the new Family Room being set up next to the children’s ward in the Christchurch Public Hospital. This year the event will become even more significant as the Rotary Club of Christchurch will reach the highly impressive milestone of raising more than $1,000,000 for Canterbury’s children’s charities. The event will be a glittering night with red carpet and all the trimmings of a highly prestigious ball with a fantastic cause as the focal point.

PROPERTY VALUERS AND ADVISORS Level 3 | 48 Fitzgerald Avenue | Christchurch www.fordbaker.co.nz | Tel: 379 7830

Proud to support Ronald McDonald House

The Family Room – Southland Hospital Come 2013, families with children in Southland Hospital will be able to utilise a new Ronald McDonald Family Room. The room will allow families to remain in a close proximity to their sick children, while being able to visit the on-site haven for some respite. The room, which will be situated just metres from the Neonatal and Children’s wards, will feature overnight bedrooms with ensuites, kitchen and dining facilities, lounge, laundry and an outdoor courtyard.

The purpose of Ronald McDonald House is to ease the minds of those families whose attention is best focused on their sick child. Nothing is more important to them at that time and every little helps; just to have a room to sleep in, food to eat and a place to call their ‘home from home’ can make all the difference for a family to stay strong and stay united. Whether you decide to volunteer, sponsor a room or attend one of the many interesting functions held by RMH, know that every dollar and cent is gratefully received by those who need it at a very trying time.

This Family Room will be the third of its kind in New Zealand (Auckland’s Starship Hospital and Wellington Hospital) and it will become the 184th Ronald McDonald Family Room in the world. Construction costs are likely to be in excess of $1,000,000 and then the rooms will require furniture etc. Now is the perfect time to ease those financial constraints for the Family Room by pledging to sponsor a room… and then you will be invited to the official naming of the room and the plaque bearing your company name will be on full display to the public.

Ronald McDonald House 33 Cashel Street, Christchurch T (03) 377 3311 E meri@rmhsi.org.nz E lizzie@rmhsi.org.nz www.rmhsi.org.nz — Advertising Feature

Congratulations on 10 years exemplary service.

Commercial & Industrial Gas Specialists Certifying Gas Fitters for all gas installations Specialists in gas system design

Proud to support Ronald McDonald House ... and Canterbury since 1939

Proud to support the Ronald McDonald House - South Island • • • • •

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• • • • •

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For all your new bedding requirements; 128 Moorhouse Avenue, Christchurch

100 | June/July 2013 www.canterburytoday.co.nz

0800 276 964 sales@brownies.co.nz

24 Brisbane St, Sydenham, Christchurch Ph. 03 377 7599 Fax. 03 377 9393 reception@ges.co.nz

Agribusiness | Fresh Vegetable Packers

Cost effective vege packing Fresh Vegetable Packers Limited in Christchurch offers the only independent vegetable packing service in the South Island, meaning growers receive an honest cost effective service. Quality vegetable packing Fresh Vegetable Packers was formed in 1972 and is based in Belfast, specialising in the packaging of potatoes, carrots and onions, as well as beetroot, parsnips and any vegetable that can be machine packed into a bag. Director Dave Pilkington says the company packs anything from a 500g bag to a 1.5 tonne bag, including bags made of plastic, paper, hessian, jute, onion bags, and cardboard boxes. All bags are filled and weighed by machine, which seals them as well. Larger bags are often sown shut by hand.

“Our carrots, parsnips and beets can be hydro cooled and we have a cool store on site,” he says. “We send out a top-notch product. If a product comes in and I feel it is not up to standard, I’ll let the grower know.”

An independent packing service

Fresh Vegetable Packers services the pre-pack trade in the local market and also exports to Fiji and the Pacific Islands, Indonesia, the Philippines, Asia and even to Japan.

Dave says the company doesn’t grow any produce itself, making it the only independent vegetable pack house in the South Island. It does not undermine growers’ prices in order to sell its own product.

The company is also organically certified to pack organic produce, which is sent all across New Zealand and mainly involves parsnips, carrots and onions.

Fresh Vegetable Packers packs vegetables from growers throughout the South Island.

Fresh Vegetable Packers is only concerned with packing and delivering vegetables, not where the market is or what price the grower is selling for. “We don’t seek the market; we seek the grower and they have their own market. The grower determines where their produce goes,” he says. “The grower brings the produce to us in a paddock state and we bring it up to a state that is acceptable to go to the consumer. “Our packing rates are the same for everybody, not matter where the produce is

New packing machine Fresh Vegetable Packers recently purchased a new Dutch machine for packing 1 tonne - 1.5 tonne bags for the export market.

Fresh Vegetable Packers offers South Island growers many benefits, including: • A totally independent packing service with competitive prices

The machine is the latest technology available and fills the bags from the bottom up, ensuring the packing process is gentle and causes no damage to the produce.

• A range of packing options, from 500g bags to 1.5 tonne bags

However, Dave says the bulk bag market has dropped off this year due to a decrease in both domestic and export sales. International freight prices out of New Zealand have hurt the export industry hard, he says.

• A new state of the art machine from Holland for packing bulk bags.

coming from – there is no disadvantage to anyone. We haven’t put our prices up since 2008 and we have striven for efficiency to make ourselves more competitive. “The key to it is looking after those growers and their markets and making sure the product they get is good,” he says. “I’m an ex-grower; I know what they’re going through and I hate seeing waste product, so if we can find a market for a grower we’ll help out. We frequently have growers coming to us asking if we can get rid of something and we’ll always try.”

Fresh Vegetable Packers Limited 62 Factory Road Belfast Christchurch T (03) 323-8465 E freshvege@paradise.net.nz

• Produce packed by high quality machines, many built by Wyma Engineering in Christchurch

www.siforklifts.co.nz Forklift Sales, Service & Rental Battery Electric Forklifts Petrol, LPG Gas & Diesel Forklifts Petrol, LPG Gas & Diesel Forklifts

PH: 03 348 2060

20 Parkhouse Rd, Christchurch

Pleased to support Fresh Vegetable Packers 102 | June/July 2013 www.canterburytoday.co.nz

— Advertising Feature

Transport & Motoring | Airpark Canterbury

A new airport parking option Storing your car when you fly out of Christchurch airport is now easier and cheaper thanks to Airpark Canterbury, a new privately owned vehicle storage company located close to the airport, offering the best rates in Christchurch for 24 hour parking. Airpark Canterbury was formed late last year by directors Graeme Harris and Murray Smith, who recognised a need for cheaper airport parking. They secured a 15,000sqm site in Logistics Drive behind The Press building, just four minutes from the airport, and set about offering the best and cheapest airport parking option in Christchurch. “I used this type of private parking facility in Australia and Auckland and thought it was a great idea,” Graeme says. “I could see that Christchurch needed something like this so travellers weren’t forced to pay high airport parking fees. There was a definite place in the market for a competitively priced private parking business.” Airpark Canterbury offers a 24/7 parking facility and can store up to 620 cars. It owns two new Mercedes vans to shuttle customers to and from the airport at any time of the day or night.

Best value for money Airpark Canterbury prides itself on being the cheapest option for 24/7 airport parking in Christchurch and is the largest privately owned airport parking company in the city. “Our prices are just $17 a night for the first three nights and $7 a night after that. We only charge by the night, not the day, which means you can park your car at 7am and come back for it the following evening and you still only pay for one night,” Graeme says. “We’re more cost effective than taking a taxi or shuttle; we’re the most cost effective pricing option around.” Airpark Canterbury is servicing a wide range of customers, including business people from large corporate companies through to families and local farmers. It runs specials on its Facebook page and gives away free carwashes. “People are really loving the fact that we’re Canterbury owned and they’re keen to support us,” Graeme says. “They’ve been charged so much for parking at the airport in the past.” Airpark Canterbury operates a free phone at the airport. While the company prefers customers to book their airport transfer ahead

About Airpark Canterbury Airpark Canterbury is the only privately owned 24/7 offsite airport vehicle storage company in Christchurch and is cheaper than its two competitors: Airpark Canterbury: Less than 24 hours - $15 (Privately owned) 1-3 nights - $17 per night Extra nights - $7 per night

Security is a huge focus for Airpark Canterbury, which operates state-of-the art European floodlighting and specialised CCTV cameras covering the entire premises, day and night. It is fully fenced and operated by staff 24 hours a day, seven days a week.

Craddocks Airport Car Storage: Indoor 1-3 nights - $25

Once your car is in place within the secure yard, it is not moved, with customers retaining their keys unless they choose to have any additional services performed while they’re away.

Christchurch Airport: Long-term uncovered (daily maximum) $25

(Christchurch Airport owned) Indoor extra nights - $8 Outdoor 1-3 nights - $20 Outdoor extra nights - $7

(Christchurch Airport owned) Long-term uncovered (weekly maximum) $75

Airpark Canterbury in Logistics Drive is a new vehicle storage company located close to Christchurch Airport. of time, you can call on the free phone any time day or night and a staff member will come to get you. Bookings for car storage can be made via phone or Airpark Canterbury’s website.

Airpark Canterbury 17-25 Logistics Drive Harewood Christchurch T (03) 360 3113 Freephone: 0800 247 727 E info@airparkcanterbury.co.nz www.airparkcanterbury.co.nz

“We have a lovely reception and waiting area and offer free tea and coffee and free use of phones for customers. Business is picking up, as people are getting to know us and word of mouth is spreading. We’re privately owned and offer good old-fashioned service.”

— Advertising Feature

Airpark Canterbury can arrange a number of other services for your vehicle while you’re away on holiday or business. The company is a supplier of AA rewards and offers customers two cents per litre off fuel if they spend $15, or 10c per litre off if they spend $50. Airpark Canterbury can arrange a windscreen replacement, stone chip repair or battery replacement through the AA. It is affiliated with Bishopdale Automotive, Armstrong Prestige and Miles Toyota for general repairs and warrants of fitness. Staff at Airpark Canterbury can have your dry cleaning done while you’re away, ensure your car is washed and professionally groomed and arrange to have new tyres fitted.

We specialise in: • Subdivision • Drainage Development • Roading • Earthworks • Concreting • Piling • Mulching

Logistics Drive,

(Behind The Press building)

www.espressocarwashcafe.co.nz

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View these photos and more online at www.canterburytoday.co.nz

been seen

Images taken and supplied by Lynne Puddy-Greenwood.

If you have an event that you’d like covered, email Lynne at lynne.p@academy.net.nz SIPS networking group enjoyed the great company of like minded people while enjoying drinks at Bardello (Meetings are held on the 1st Thursday of each month). 1.

Mary Connelly (MC Landscape Design), Tony Andersen (Trendsetter Home)

2. Catherine Norton, Caroline Pickett (Kennard Professionals) 3. Glenys French (Arbonne), Andrew Gee (Dimension Data), Beth Christoffersen (Armitage Williams)

4. Nicky Hodges (CPIT), Jules Ganley (Enable Services), Amanda Moffat (Kingspan ltd) 5. Gill (Metalcraft) & JanMarie Jenkin 6. Richard Green, Craig Goodland (Cowdy & co)

Cera brought together a number of people involved in the Rebuild & Recovery Expo of Christchurch at the SBS arena. 7.

Helen Quested, Kat McInnes, (Westpac)

8. Chris O’Connor, John Beckett, (Lumley Insurance) 9.

Alan Bush, Frances Van-Der Zanden, Richard Sladden (Kiwi bank)

10. Nicky Wagner MP, Karalyn Van Deursen (CDHB), Vicky Heward (CDHB) 11. Joni Levins, Mary Hay (SCIRT) 12. Chris Pile (MWH Recovery), Justine Burn (AA Insurance) 13. Jo Fitzgerald, Monique Devereux, Roger Sutton (Cera)

Dallington Downs Estate had over 100 people attend the launch at their Waipara vineyard for their vintage vines including their Pinot Noir that had just been awarded a Gold and Silver medals.

14. Richard Gant, Paul Hodson (CCC)

15. Tracey Gordon, Melanie Marryatt, Trish and Terry Bunting (The Dallington Downs Estate Family) 16. Rachel Best, Tracey Gordon 17. Peter Parish, Euan Frost (Consultant),Stuart Jamieson (Viticulturist)

18. Peter & Barbara Lynch 19. John Lewis, Jenni Munro, Ross Maguire 20. Daryl Harris, Sue McMillan, Merree’ Harris (Harris Estate), John McCaskey (Glenmark Wines) 21. Ryan Shaughnessy, Trish Bunting, Jasmine Shaughnessy (Designer)

22. Dianne & Paul Chaney, Trevor Bunting

The Living Springs event, function and activity centre in Governors Bay recently held its 40th anniversary celebrations with over 400 people turning up to mark the milestone. The entertainment included a performance by the Rapaki kapa haka group and a video presentation covering the 40 years of the centre’s history. 23. The Te Ahikaaroa Kapa Haka group from Rapaki 24. Zane & Mel Scott 25. Val & Roger Roxburgh 26. Ngaire Button (Deputy Mayor), Anne Morrow (Founder Director) 27. David & Eddi Down (Founding Directors), Denis Aldridge (CEO Living Springs)

28. Mary & Peter Mills, Paul & Jocelyn Cowie 29. Lochlin (Lockie) Griffin

104 | June/July 2013 www.canterburytoday.co.nz

View these photos and more online at www.canterburytoday.co.nz Airport Commodore Copthorne held a special night to thank the contractors and guest to celebrate the opening of their new accommodation wing. 30. Jane & Chris Abbott (CRT Real Estate Darfield) 31. Eric Jack, Cath & Lindsay Stowell, Michael Schimanski (Kendons Accountants) 32. Jim & Philippa Worthington , Michael Patterson 30

33. Robyn Valks (Brandspanking Promotions Auckland), Jenenne Waite (DHB) 34. Tim & Lizzie Dyer, Philip Wright (Shipleys Auto & Visual) 35. John, Maria & Virginnia Bagrie (Chantellinis in Hamner)

36. Roger & Linda Dunn

37. Thomas & Norah Patterson 38. Wayne Alexander, Annemarie Winstone, Justine Rutledge 39. Mark Persico, Sarah, Barbara & Michael Turner (Valentino) 40. Thomas Patterson, Lewis Donaldson

41. Craig Scannell, Charlotte Beckitt, Glenys Perkins (Bell Hill Retreat)

The first Rebuild and Renovate Show featured exhibitors from far and wide at the ASB Arena in March. 42. Geoff McClelland (The Water Stain Doctor) 43. Trevor Foster (Ena Solar ), Sue Brown (CEO NZCS) 44. Lloyd Bennett, Scott McCaskey (Radcliffe Electrical) 45. Louise Neville (Accounting Solutions)

46. Glen French (AAC Block Ltd) 47. Mark Mackenzie, Michael Buckley (HPAC Energy Centre) Hayley and AJ. 48. Justin Mouw, Nick Bridge (CS For Doors) 49. Jackie & Murray Marquet (Canterbury Power Solutions Ltd) 50. Richard Scales (Winstone Wallboards), Mark Jury 51. Dorothy Ratcliff ( The Glass Room) 52. Jo Goddard (Cavit & Co) 53. Hare Pitama, Yusuf Yaseen (Palliside Weatherboards) 50

The Sustainable Business Network held an informative evening at the EPIC Centre, with leading speakers giving advice to the attendees about how best Christchurch should move forward using sustainable methods. 54. Kevin Crutchley (City Waste & Water)

55. Juergen Lange (NZ Green Building Council), Mike O’Connell (Sustainable Business Network)

56. Chris Pickrill (Sustainable Initiative Fund), Richard Suggate (Dept of Conservation), Barry Low (Sustainability Company) 57. Rex Verity (CPIT), John Veitch (open Future ltd) 58. Jeska (McHugh & Shaw),Lin Roberts (Lincoln University) 59. Dave Robb (SBN), Sam Fisher (CAFE).

60. Danielle Lake (Arecon), Phillip Ridge (CDC)

Radio Network held a celebration following their station's great results in the latest radio survey.

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