Canterbury Today Magazine Issue 152

LEVELLING THE PLAYING FIELD Carl Taylor on the CBS Co-op’s mission to make small building companies more competitive

The Glass Ceiling Index 2018

The compliance conundrum Delivering innovation within the rules

WORKPLACE STRAIN AND PAIN Symptoms, causes, cures and prevention

Is your software system a nightmare or a fairy tale?

IS THE LEGAL PROFESSION IN CRISIS?

5

REASONS WHY DIVERSITY DRIVES SUCCESS

LOCKING DOWN SALES LEADS

7

WAYS TO REVITALISE YOUR HEADSPACE

K C U D E H T WHAT AND ?

N O G N I O IS G ASSURANCE

AUDIT

change Just ahead

The big challenges facing Money.

As a result of the merger of Martz Group If this means anything to you business owners today. For the Oh yes this is a regular concern with Crowhen & Associates Limited then chances are we are just the business personWhite who feels they with many businesses. Usually are juggling too many balls in and Williams Accountants Limitedit’s a new you need to be speaking with. about cash flowpeople or funding the air. company was born into the fold – planned expansion.SPECIAL WhateverPURPOSE the REPORTING using Green been Pen Audit We’ve miningLimited. our client base reason a solid handle of cash is either the NZICA Technology.

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We regularly hear people say they in due course.

It is vital to innovate really caring for the client and being a solution The new Statement of Service Performance can There are entirely new marketing don’t know what’s happening next or you will be left at the bus stop. focussed provider. Total independence is crucial channels now from even just 10 week let alone nextbe year – well it’s toOften a headache produce andneed interpret, we you will to rope in can in an audit and assurance assignment, to this years ago (Facebook, Twitter, time to pull up the help pantsdemystify and plan the outside help because just knowing jargon and complexities. end weetc). can New reallytechnologies tell you what you On-line forneed whatto they want to be a reality. what half the technologies are let REVIEW ENGAGEMENTS. hear without any fears of stepping on toes. abound and threaten many alone how they work is a full time Compliance.

It’s our job. existing businesses, or do they? and you just can’t expected Perhaps you wantjob some assurance forbe the Sometimes you might feel like you to know everything.

With a different viewpoint and readers of your financial statements but The Financial Reporting Actthey 2013 and the are working for the establishment, adopting technologies maybe service and satisfaction. not want the costClient or detail of an audit.

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In reporting on their heads and than be runrequirements over by it. rules or constitution) you can have a Review Office, the Department of Internal today’s environment everything the fall out is still happening today. Was it a Affairs. Reality is life in happens muchbe more quickly Engagement instead?

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First impressions are lasting desired by the clients. Review engagements we have some exciting times before us (original home of Cloud Keepers are simpler than fullLtd). audits. of for opinion. facta is that if you are help – The theresimple is no way systems that minimise the time impressions.

Bad experiences right now.

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MARTZ GROUP is committed to Keepers Limited so now we really have advisor who practices what they preach, know everything they need rules – simple. matters, or even better if finance almost all the bases covered.

Between realising our clients’ goals through who isn’t can afraidgo to stand outthese in the crowd, list on are These are simply The an agreement tobut provide to know – it’s more important permits then outsource roles collaboration, quality service and the full team we enjoy 7 Publicthe Practice who remains focussed on good old most procedures. common areas we have assurance aroundthe certain We One thing isenvironment. certain the new toinmore be able totribe know who to–go all reporting together.

Certificates and boast a team of 22. It means fashioned values and ethics but uses leading fun; a winning been approached about in the last to for help. for costs of compliance. affectionately calledge then “dry audits.”

They range rules means This is with notany challenge we can cope a client technology and advancements we We have added to that tribe. July saw Right People.

12-18 months.

Finding the right may already. want to share with from us so we can help payroll could be just what you to are performing looking for. verifying procedures ideal when funding can be stretched Martz Group add significantly to the tribe. solutions has been found on a them on their way.

Business can be – audit Ohwe this one stresses many a hard a notional IRD and verification.

They We are not cheap but are costChristchurch has a been homealternativeto Crowhen We are offering completely case by case ascenario.

Sadly there it’s our job to make it more simple, to business owner.

Getting the White & Associates Williams complimentary session with one of our Predicting theLimited can provide assurance in your business that effective and aFuture. fun and experience.

Yescoach we and used the guide clients to achieve is no one size fits all and that’s right people to do the right job.

Accountants Limited for many years. We team so you can better discern if we are whatever it is they desire. everything is running to plan. word audit together.

Businesses appear hugely because are and all on won’t sayfun howand many in case you can the right fitwe for you yourdifferent businesses. We Managing humans can be a bit concerned withold knowing what’s stages of our business life MARTZ GROUP enjoys the discipline calculate back how the owners of these are not size conscious but we arecycles. attitude like herding cats ultimately a for more audit and assurance We are looking Green Pen Audit hashave Qualified ready to but coming up of or changing.

Yes it’s Auditors of Chartered Accounting and carefully firms are. Both these firms a rich focussed. Our clients enjoy more fun in robust system of genuine two-way Iftheir you would toless have clientsof so if you would like anlike opinion weanwould blends that with the creativity history inany service the following clients businesses, work hours and enjoy help steeped you in oftothe important to be prepared but and scenarios: feedback seems to cure most ills independent set of eyes and ears welcome the opportunity to meet with you and Business Development, the panache offering impeccable service with a family better than average returns for their various sometimes developing a system in this regard.

Documenting needs check your business out then take of Professional Speaking and now the you industry flavour.

The merger sees these families groups.

FOR PROFITS (Tier 2).

G.A.A.P. (Generally discuss what are after and to check if we to be able to cope with change and wants then chasing them bonded into one big happy family.

The accuracy of Assurance and Audit.

The us up on our offer of a free, no Accepted Principles).

(NZ IFRS RDR) might be the desired Give us a ring (0800) 0777 and ask on the of flythe isAccounting moreremain beneficial than solution.

We389 can come tofor focus is always on rather the client, really principals firms as consultants, seems to work well. obligation, session with one of Jocelyn or email us at info@martz.co.nz New Zealand International Financial Reporting spending copious hours or days you, you can come toteam. us, we can telephone or getting to know them personally. all the staff have been taken on in the new our and we will make a mutually convenient worrying about things that may Regime.

No-one is just a number at Martz Group. improved entity.

For all intents and purposes Standards Reduced Disclosure Skype. We work nationwide. time for you, be it at our office, your place or not a lot never seems to have changed except likely happen.

Whilst we are based in Christchurch Skype if it’s easier for you.

Change is inevitable (apart from vending machines!)

There are three things you can do about change.

1

Accept it

that now the clients will enjoy even better service, guaranteed turnaround times and a

2

Ignore it

3

we operate nationwide and have a very

Get your accounting ltd

accounting ltd

in a row www.martz.co.nz

Level 1, Unit 3, 46 Acheron Dr, Christchurch, 8014

P F E W

0800 389 0777 03 389 0771 info@martz.co.nz www.martz.co.nz

6

Issue #152, 2018

Contents i

MAGAZINES TODAY OVERVIEW Academy Group has grown to be one of New Zealand’s largest privately owned publishing houses, with carefully targeted publications offering in-depth analysis of current issues, exciting profiles, interesting people, and details of the latest projects and products making news.

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MAGAZINES TODAY MANAGEMENT Gary Collins Kylie Palermo Clive Greenwood Warren Wilks Monice Kruger Jonathon Taylor Jarred Shakespeare

MANAGING DIRECTOR NATIONAL SALES & DEVELOPMENT AUCKLAND SALES MANAGER AGENCY SALES & DEVELOPMENT EDITOR ART DIRECTOR

John Hammond Maxine Stewart John Fraser

Pages 10-19

Pages 23-54

6: Locking down sales leads

Kevin Vincent on the importance of following up sales leads

6: Is the legal profession in crisis?

John Shingleton says yes - but it has a golden opportunity to clean up its act

6: Keeping calm Martz Witty’s six tips to keep your cool when the heat is on

7: Why SMEs run out of cash and fail Iain Dunstan explains what makes small businesses vulnerable

7: Seven ways to revitalise

your headspace Dr Mary Casey’s methods to help you combat stress and stay positive

7: The compliance conundrum Debra Buckley explains the new challenge – balancing compliance and innovation

Craig Hudson discusses the importance of big-city businesses connecting with the regions

10: Cash flow crunch Good ideas for managing provisional tax

11: How diversity helps Five reasons why workplace diversity is a key to success

11: Cases that broke the bank Operational breaches that left companies facing hefty fines

12: Glass Ceiling Index 2018 Women account for less than 50 percent of senior positions in every nation

13: Is your software system a nightmare or a fairy tale?

Placing all your tech eggs in one basket is asking for trouble

14: Levelling the playing field Carl Taylor on the Combined Building Supplies Co-op’s mission to make small building companies more competitive

20: Goods & Services Independent Bin Supplies’ storage solutions, simple yet oh so smart LuxLoos, Best Water Solutions Irrigation and Lawn Care, and FordBaker Valuation

26: Focus Timaru continues to prove itself a great destination for business and living, HHA Associates marks 25 years, performing arts venue The Aurora Centre, Spectrum Print’s Pride In Print gold rush, Hohepa Canterbury continues to change lives, Juice Products NZ, Lush Brushes Painter & Decorator, and Canterbury Accountants and Taxation Specialists

36: Property & Construction Mark Prosser Builders, Dream Doors, Canterbury Metalwork, Concrete Solutions, Snowfed Builders, First Windows & Doors, the insulation equation, wooden wonders, making late plan changes, and Blair Ward Construction

41

16: Been seen See all the faces at all the right places

17: Workplace strain and pain Symptoms, causes, cures and prevention

Jane Cowan-Harris on minimising the effects of artificial blue light

8: Events diary

Items to fill your life with style

19: Audi A7 Sportback Audi’s second-generation A7 bathes you in technology, luxury and performance

Natalia Rietveld

PRODUCTION Carolynne Brown Sam Stuart

Pages 6-8

Find out what’s on near you

NEWSROOM Lydia Truesdale

In Business

8: Lighting; a look at the finer details 18: Lifestyles

SALES & ADVERTISING Melissa Sinclair Chris Graves Keith Laidlow

Management

8: Regional connections Brittany Cooke Jo Pritchard Michelle Amos

36

Viewpoints

GENERAL MANAGER OF OPERATIONS

ADMINISTRATION Louise Keates Angela Barltrop Laura McLoed Lyn Wright

14

Sophie McGinn Kate Johnstone

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A new name, the same old reputation The name Gear Cutting & Engineering Ltd (GCE) leaves no questions as to what the company behind it specialises in, but you’d be forgiven if you hadn’t heard the name before.

The business began in 1987 but was initially known as Canning Gears, then continued as I-trans Engineering some years later.

In February 2017, Jason Froom stepped up to the plate of ownership after seeing the company start to make a move towards importing and distributions and begin to step away from engineering. Jason is set on bringing the company back to its roots with a clear vision Gear Cutting and Engineering solutions- hence the new name.

“We want people to know that we are still here and we have the technology to cover a lot of range.”

Tooling and design GCE has a range of hobs and shaping cutters enabling the team to produce most of the common gear forms, pressure angles and splines.

Where standard cutters aren’t available, GCE has the equipment to manufacture special cutters for specific jobs and cases. “To complement our cutter range we can provide specialist help with gear cad software,” Jason says.

CNC lathe and machining centre capabilities Broadening their scope of work, the CNC machining centre and CNC lathe with a bar feed enables pin point accuracy and precision in the work undertaken.

“With the bar feed we can achieve small specialised production runs for all types of precision engineering components that are required for the engineering and manufacturing industry. We also have a wire cutting machine that gives us the diversity to cut special shapes and internal splines.”

CNC machining capabilities make the process simpler, resulting in faster turn-around for customers. Having this equipment on hand means GCE can tackle any job without having to waste precious time outsourcing.

Other machining services and specialised service work GCE’s customers are as diverse as the work they require, including those in the forestry industry and fishing industry, among many others.

“Our range of manual lathes, mills and associated equipment enables us to offer a diverse range of machining options for our customers. These include all types of V Pulleys & timing pulleys for belt drivers and other machined components such as shafts, couplings, housings and rollers.”

GCE can fix all industrial gearboxes and drives, it seems there is no limit to their engineering expertise.

Jason understands the urgency of most of the work they take on, as such open communication is paramount to their operations. Customers need to know when they will be back up and running and they rely on Jason and his team for their expertise to overcome any problems that arise.

After 32 years with the company Jason has helped shape the reputation of quality workmanship, reliable efficient service and versatility, and would like to take on more apprentices and qualified engineers to continue that legacy.

“I’ve always taken pride in my work, I know a lot of people say that and it sounds cliché, but I really do, after all, it’s my name that is attached to it and I take full ownership of the work.”

It may have a new name, and the technology might be more advanced, but the same, good-old fashioned work ethic and personalised service is still present and that well-known reputation won’t be changing anytime soon.

Gear Cutting & Engineering Ltd 65 Treffers Road Wigram (03) 261 9172 jason@gce.co.nz www.gce.co.nz

Management | Viewpoints

Kevin Vincent

John Shingleton

Managing director of Vincent Consulting www.vincentconsulting.co.nz

Owner of Waimak Law and Onlinelawyers www.onlinelawyers.nz

Martz Witty Head of the Martz Group www.martz.co.nz

Locking down sales leads

Is the legal profession in crisis?

Keeping calm

Timely follow-ups after a sales contact is a critical element in any client contact or engagement, but it is one of the things that can easily fall through the cracks without proper planning, discipline, and execution.

Crisis! What crisis?

It’s not entirely uncommon for business people to occasionally feel that they’re not in control as they would like to be. In fact, there are times where they might feel that the excrement is hitting the oscillating air mover.

Ongoing sales follow-ups allow you to anticipate problems, address them before they become major obstacles, manage client expectations, build new relationships and identify new other “reinforcers” for future sales contacts.

This is an ongoing process that involves short-term and longterm actions, including notes of thanks, phone calls or meetings to manage project initiation, timely administration (paperwork), internal communications, and/or team assignments.

The timing of the initial follow-up should be immediate, and the frequency and methods will depend on the nature of the client commitment or project.

A construction related company I know of has a systematic process using a spreadsheet with a “sort by date” follow up on all leads bi-monthly, until either the client chooses to unsubscribe, or gives the company information that indicates a future contact can be made at a more suitable time.

This company has more than 120 leads on its books and no lead slips through the cracks.

A systematic plan and system for following-up is best, and often includes project software, MS outlook/calendar management, excel spreadsheets and so on.

This may well be the reaction of some lawyers on reading of the appalling claims of bullying and sexual harassment within the legal industry. However, for the rest of us, it was time our dirty little secrets were laid bare.

I, and a growing number of lawyers, have been concerned over the years with how our industry seems to have lost touch with progressions in society and modern businesses.

By this I mean we need to move away from the god-like hierarchical structures of partnerships; instead requiring law firms to be companies with a better focus on clients’ needs, rather than maximising profit and allowing, shock and horror, non-lawyers to be directors and shareholders of law firms.

I have witnessed bullying, manipulation, power trips and backstabbing like you would not believe.

Although I have not directly witnessed sexual harassment, I have no doubt it occurs in many workplaces.

As an industry we need to pull our heads out of the sand and confront how our industry operates.

Yes, I agree it is good to have someone independent review our industry, but unless we lawyers take ownership of our problems, there is a risk this will just end up in repetitive reviews and recommendations.

What needs to happen in terms of: People - who do I need to contact internally and or externally to make the next step happen?

This is where you the consumer comes into play. You have the power to influence behaviour.

Communications - what confirmations need to be sent to the client and what information to send to your team?

One of the biggest fears of lawyers is losing clients to their competition.

Timing - when are things and actions needed?

In my opinion, as a consumer you should ask your lawyer what their firm’s policy is regarding bullying and harassment in general. Ask your lawyer if he or she is happy in the firm. Ask whether any staff have complained of bullying or harassment.

Speak to your friends and business contacts about their and your own experiences with certain lawyers and their firms.

Other resources - what resources are required for this outcome?

The time, energy or money to make it all happen.

Maintaining positive momentum - how do I ensure all will go to plan so that the client and my company are fully informed on progress, and the client will receive what they want, in full, on time and to the best quality? Will future follow ups be necessary to on-sell parts or services?

What did I learn about the client/ organisation? Do I need to update client information and who were the influencers and deceision makers?

What did I do well?

What can I do better next time?

What client records should be updated?

I’ll start with a don’t. Don’t tell yourself to ‘calm down’. It just doesn’t work. Stress can be good and bad. The body needs a certain amount of stress to survive, the old fight or flight reflex is essential.

Anyway here are six pointers that I find help in a crisis.

Taking ownership means we lawyers cease tolerating the bad behaviour of our peers, even if they are a “rain maker”, or an expert in their field with a great market profile. I believe we need to weed out psychopathic and sociopathic behaviour and either pull these in line, through peer pressure, or assist them with other career choices.

Ask yourself these questions

There are tons of courses and suggestions on how to deal with these moments, but I thought I’d share the ones that I most often use when sitting opposite a client who is clearly in panic mode and simply not coping with what’s going on. I find short practical tips work better.

I am of the firm belief that the more consumers ask such questions of their lawyers and discuss “bad” behaviour within the market, and if unhappy, take their business elsewhere, the more likely we will see changes in our industry.

So, is the legal profession in crisis? Well, yes, but it has a golden opportunity to clean up its act, with consumer assistance.

This article is the personal opinion of John Shingleton and does not necessarily reflect the views of others at Waimak Law.

1.Take a break. It’s a natural reaction to dive in boots and all, but actually stepping back enables you to glean a clear picture of the situation, which is near-on impossible when you are perched right in the middle of it.

2. Revisit why you are in business in the first place. Staying focused on your core purpose – the reason you got out of bed this morning, yesterday and all last week - provides food and motivation to push through the rough patches.

3. Reality check. Slow down. Be intentionally slower and particular about what you are doing and why. It’s about being effective (doing the right things) rather than efficient (doing things right).

4. Park up your ego. You don’t have to know everything personally, but you need access to the right answers. So start asking for another opinion, or several. Take each on their merits. Think about things in terms of “possible” solutions – no matter how left or right wing, or even plain crazy. Many a perfect solution has been born from a half-baked crazy starting notion.

5. Celebrate the wins. Do a stocktake of what is going right in your business and your life. The brain can play amazing tricks on you, making you think you’re in a deep, dark hole when really it’s more of a shallow puddle in the scheme of things. It’s only then that stepping back and looking at things in perspective where clarity can come.

6. Take control, take action. Failure to implement is the common cause of not achieving a forward momentum, even in the face of much adversity. Don’t just sit there like a stunned mullet - move. Sometimes it’s even better to make a wrong move than to take none at all.

KEEP CALM Helping keep AND youQUACK balanced ON in a row

accounting ltd

www.martz.co.nz

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6 | Issue #152, 2018

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Level 1, Unit 3 46 Acheron Drive Riccarton Christchurch 8041

PO Box 13-010 Armagh Christchurch 8141 New Zealand

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your professional speaker business developer chartered accountant

Management | Viewpoints

Iain Dunstan IncentiaPay CEO and acting Bartercard CEO for Australia and New Zealand www.bartercard.co.nz

Dr Mary Casey

Debra Buckley

Founder and CEO of the Casey Centre www.caseycentre.com.au

CEO of the New Zealand Institute of Management and Leadership www.nzimleadership.co.nz

Why SMEs run out of cash and fail

Seven ways to revitalise your headspace

The compliance conundrum

Starting a business can be an exciting yet daunting prospect. With 20 percent of small businesses failing in the first year and 50 percent failing in the fifth year*, it’s no wonder people are mindful about their decision to go it alone.

1. Prioritise your happiness and health It’s important to decide for your health and happiness as number one. As simple as it sounds, if you don’t have these, you are not in a position to contribute to others or yourself.

Everything stems from here.

The overwhelming drive to shift to a compliance mindset is not an easy one for many of our employees, for all that it has been a ‘number one focus’ for almost every organisation, including schools and sports teams.

Short-term cash flow problems can quickly sink a business, particularly SMEs, as they don’t have the deep pockets or backing that large enterprises do.

So, how does a business unexpectedly run out of cash?

Believe it or not, growing a business too quickly or achieving too much success early on can have a detrimental effect on your finances.

High demand for your product can overextend your ability to provide a service, impacting your business’ infrastructure, resulting in increased investment into resources, equipment, and tools to cope with the demand.

But what if your resources aren’t up to coping with the new demand, what’s the impact on customer satisfaction if you can’t meet their expectations? It could result in a double loss of increased expenditure and the loss of a client.

It's common place in business that some customers will be late in paying their invoices. SMEs don’t have the time (and sometimes resources) to be chasing up debt, nor can they wait for collection agencies to do the work on their behalf.

Businesses need reliable revenue to cover operational costs and when you don’t get paid, it has a snowball effect on the operation of the business and engagement of staff.

How can an SME avoid cash flow problems?

Utilise the tools available to you. Having a business overdraft with flexible terms and competitive rates is a useful safety net. Depleted cash flow, whether it’s seasonal or late paying customers, is a concern for many businesses, but having the right resources in place can keep your business ticking over.

If you take out a business loan, make sure you have a plan for spending it, but more importantly the repayment of it, so you can continue to access capital in the future to strategically expand.

While an overdraft or bank loan is a useful safety net, ensure you have a back-up plan should something go wrong, and you suddenly find the line of credit you were reliant on being pulled.

Don’t over commit!

Bartercard is a useful tool where members exchange products and services without the use of cash to attract new customers, boost cash flow and increase profits.

Check out Bartercard’s FREE eBook The 7 Habits of Highly Effective Small Business Owners (https://hubs.ly/H0cp_Vm0) which provides tips on how to deal with change and other business related matters. (www.fundera.com)

2. Spend more time with the right people.

Rather than resolving to spend more time with everyone – which can be exhausting – spend time with people who are naturally positive and uplifting, and who are going in the direction you want to go in. You’ll find these people have an energising effect on you.

3. Deal with toxic relationships You can identify toxic relationships by the way they make you feel; people who are controlling, overly emotional, or in blame put everyone else in a negative state.

Stand your ground, set your boundaries and make it clear to them what behaviour you won’t accept - even with family.

You may need to disengage altogether from particularly toxic people. Your health will thank you for it.

4. Reassess your happiness at work This is must for those in a negative work culture that’s leaving them feeling overworked, uncertain of their future, anxious or stressed. It’s important to know that you can address the issue at your current place of work. If you can’t, it may be time to look for a healthier work environment.

5. Review your daily routine It takes courage to admit there are decisions we ourselves make that deflate us emotionally – from accepting a job with a long work commute, to running around too much, to not giving ourselves enough ‘down’ time every day, to spending too much and putting ourselves in financial stress.

By resolving to develop a strategy to solve them, you can be in an entirely different place by the end of the year - and you’ll be glad for it.

6. Don’t let negative emotions control you Negative emotions, however small, can overwhelm anything positive. Resolve to develop awareness of when you’re feeling upset or frustrated before it spoils your day.

Examine your part in this. What can you do personally to make yourself feel better?

Each time you begin to feel down, take a walk or go out in the sun, because nature and movement nurture positive emotions.

7. The gift of giving You can find deep fulfilment and connection in philanthropic or charitable work, so try getting involved in a community group, nursing home or the like, and volunteer some of your time.

It seems the goal posts are always moving for many compliance-based decisions, so much so that you almost need a lawyer on speed dial to even change a light bulb!

Ok, maybe that’s an exaggeration… but it does sometimes feel as if regulation and compliance have the upper-hand in the way we connect, make decisions and do business.

We can probably all agree that there is a place for compliance: keeping people safe, setting standards and guiding us through some tricky decisions.

The challenge is to balance compliance and innovation, to ‘think outside the square,’ solve problems and look for the new, while working under the rigor of compliance.

Over the past decade organisations have invested heavily in compliance education, to reduce the risk of hazards and ensure they meet the requirements of their insurers, as well as the Health and Safety Act. Is this because they fear the penalties of inaction? Or are they simply motivated to do the right thing? Why are we seeing a growing number of organizsations challenged by the behaviour of their leaders?

Part of the answer lies in the timeline. Regulations and mandates began being embedded in the early nineties and as a consequence, we were set for 30 years of compliance focused leadership.

Organisations invested resources into getting their processes right and as things start to become part of ‘who we are’ and not just ‘something we do,’ we will see the need for the return of a people-leader.

Certainly the intention behind imposing a penalty is to direct certain kinds of behaviours and outcomes, but I get the sense that we have moved beyond that phase and into more progressive thinking.

In the new phase compliance is now the leveller and those who can offer more will be the successful generation.

This has nothing to do with age or gender and is simply delivered by those who are willing to innovate and take calculated risks; not the kind of risks that put lives as risk, but the kind of risks that provide opportunity.

This isn’t the era of taking shortcuts to save money or failing to understand. It is the era of technology and rapid change and both of those things require leaders who are brave enough to embrace the unknown - the very thing we have been trying to limit for the past 30 years.

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Issue #152, 2018 | 7

Management | Viewpoints

EVENTS DIARY What’s happening on the business and entertainment front

Craig Hudson

Jane Cowan-Harris

Country manager at Xero New Zealand www.xero.com/nz

Head of WorkSpace IQ www.workspaceiq.co.nz

THURSDAY, JULY 5

THE SECRET OF SPONSORSHIP WORKSHOP Learn how to attract the right kind of sponsorship for your organisation. This course takes you through your approach, finding potential sponsors in your own community, how you can get the most from your sponsorship deals and more. Believe it or not, it’s not all about money and product.

Regional connections

Lighting; a look at the finer details

I love getting out of the office, out of the city and into the country. There’s something about that crisp, fresh air that can be so energising.

It’s no secret that these days most of us stare at computer screens for longer than we ever have before and often, more than we might like.

A perfect way to do this is by heading to an event like Fieldays, which provides the added benefit of being able to connect with our partners and customers outside the major city centres. It can be easy to forget about how businesses operate in regional areas, but meeting rural small businesses and finding out what issues they’re facing is a really simple way to begin to gain an understanding of an industry which has a huge impact on this country’s identity.

Sight is one of the most precious of the senses and becoming blind is something that’s identified as one of our greatest fears.

THURSDAY, JULY 12

As we increasingly use our eyes for longer and more intense periods, what can you do on a personal level when it comes to minimising the toll on your vision caused by the blue light from computer screens and other devices themselves?

With more than half of prisoners being re-convicted within two years of their release, it’s clear something needs to change. Join RNZ’s Kathryn Ryan and panel members Sir David Carruthers -District Court Judge and former chair of the Parole Board and the Police Complaints Authority, Sir Ta Mark Solomon - family violence advocate and former kaiwhakahaere (chairperson) of Te Runanga o Ngai Tahu for approximately 18 years, Dr Jarrod Gilbert - author of A History of Gangs in New Zealand and lecturer at Canterbury University and Reon Nolan - former prisoner, current youth worker and local advocate for young people.

The agriculture industry is huge in New Zealand - more than 68,000 small businesses work in the agriculture, forestry and fishing industries and in 2017, the dairy sector alone accounted for $7.8 billion of New Zealand’s total GDP. It’s safe to say that having a healthy business community in the regions, whether that’s small, medium or large businesses, reaps rewards for the entire country.

One of the unique features of regional small businesses is that outside of the major cities, nearly every small business is linked, in one way or another, to the agriculture industry. They rely on the health and success of this sector for their own success. It’s not just about the dairy farmers, or the meat and wool exporters - it’s the entire network which is woven together to help make it run smoothly. So whether it’s a family like the O'Briens who produce organic honey in Raglan, leading agri accountants and advisors Diprose Miller, or handcraft bakers Volare Bread, it’s vital to foster growth and healthy relationships between these businesses, so that the farming industry can thrive.

With the price of housing in Auckland, Wellington and Christchurch skyrocketing recently, the regions are an attractive option for those who want to get on the property ladder or improve their work-life balance. Not having to sit in traffic for a couple of hours each day is reason alone for many people to look for opportunities outside of the city. Unfortunately though, the majority of the country’s large businesses are in the major cities, making regional opportunities hard to come by in certain industries.

This is where larger businesses creating opportunities for their staff to work remotely could really make a difference to the distribution of wealth across the country. Technology makes it easier than ever before to work remotely. There’s been so much investment into broadband and infrastructure, the provinces should be humming with people working for high tech creative enterprises, taking the pressure off the housing market in the big cities and spreading the spending around.

Looking forward there is no denying the importance the agricultural sector has on the success of our country. It’s going to be essential that business continues to connect with the rural sector in person and on the ground, rather than try and decipher what is happening from afar.

Most of us are familiar with the effects of UV light and how to manage them, with sunglasses, hats etc., but what about the effects of blue-violet light?

What’s the problem with blue light?

While blue violet light comes principally from the sun, it also comes from artificial light sources such as LEDs and the computer screens, tablets and smart phones that most of us use at work (and generally at home) every day.

Digital eye strain can be increased by blue light’s effect on contrast. This blue light penetrates into the eye and can suppress the natural release of melatonin, which is the hormone that helps regulate our sleep, and which is why, if you want a decent night’s sleep, it is recommended that you stop using these devices at least an hour before bedtime.

How to reduce potential hazards from blue light 1. Look away from your screen regularly during the day to give your eyes a break, preferably focussing long distance, then back to the screen, then long distance several times.

2. Get outside for a walk at lunch time to give your eyes a complete screen break. Seeing light through a glass window doesn’t count!

3. Download an app such as f.lux, which changes the lighting on your screen to reduce the blue light effect if you are working in the evening on your digital device.

For more information, go to: www.pathway.org.nz.

SATURDAY, JULY 21 DYNAMO

Global television star and award-winning magician, Dynamo, is coming to Horncastle Arena. This is an event suitable for the whole family so no need to find a babysitter – although you will be forgiven if you do. Tickets will sell out fast so get in quick.

For tickets, go to: www.ticketek.co.nz.

WEDNESDAY, JULY 25 SOCIAL MEDIA BREAKFAST

Collab Digital is rated New Zealand’s no. 1 social media training agency. The two-hour event will give you a clearer understanding of social media, showcasing all the tools available to advance your business. Attendees are set to be delighted with special guest, and social influencer How to Dad. For more information, go to: www.collab.co.nz.

MONDAY, JULY 30

CUSTOMER SERVICE EXCELLENCE

5. Get a blue tinting on your prescription glasses. This can also be put on non prescription glasses if you wish.

It’s not all doom and gloom!

For more information, go to: www.biztrainers.co.nz.

Interestingly, exposure to blue light can increase your alertness, attentiveness and even your mood. You only have to think about how you feel when you step out of your office into a lovely sunny day, for that lunchtime walk.

MONDAY, AUGUST 6

Overall though, lighting has a much bigger impact on your health than you might realise, so take note of how you use it, in the place you spend most of your waking time – your workplace.

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Behind every successful business is exceptional customer service. This one-day course will have your employees brimming with confidence and geared up with the skills they need to communicate effectively with customers, colleagues and stakeholders from all walks of life. The course also covers e-mail and telephone communication.

4. Reduce the time you spend working (or playing! on your screen late at night.

Bookkeeping solutions for those who have better things to do.

8 | Issue #152, 2018

For more information, go to: www.exult.co.nz.

EVENTING THE FUTURE 2018 If you are in the event industry this is a conference you don’t want to miss. Recognised as the annual national conference for the industry you will gather insights from an array of industry professionals, hear the ins and outs of best practice and delve in to developments from within and outside of the industry.

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Management | Business focus

The HamiltonJet legacy continues When you think jet boats the name that springs to mind is Hamilton.

It’s a trusted name and trusted brand for obvious reasons. Sir William Hamilton invented, and in doing so, set the standard for jet boats in 1953, and the Hamilton name has upheld the reputation of high quality and sought-after jet boats and waterjet propulsion - not only in New Zealand but around the world.

Most have grown up around jet boats and now have jet boats of their own so, when it comes to manufacturing they have a few tricks up their sleeves.

“Ours is a very interesting product,” says John, “it’s exciting; I enjoy building these boats from scratch and seeing the smiles on clients' faces.”

The range of HamiltonJet boat models is extensive, but John says there are a few that stand out - HJ141A, HJ151A and of course their newest addition the 470 as advertised below.

Christchurch is home to HamiltonJet New Zealand, formally known as Hamilton Marine division.

The favourites

For over 50 years they have been renowned for manufacturing recreational jet boats to suit a range of lifestyles. These boats are known for their speed, ease of handling and resale value.

Made from a fibreglass top deck and an aluminium hull (as is synonymous with Hamilton boats), the HJ151A model offers a sleek new side profile that is sure to turn heads on the river and at lakeside.

HamiltonJet NZ general manager John Connelley has been with HamiltonJet for the past 38 years.

“I started my apprenticeship in the jet division and was QA manager for 25 years,” he says. He has since moved to the marine division as the general manager for the last eight years.

“The 151-hull bottom has been subtly reshaped to generate extra lift and create a finer bowline entry, lowering the trim for easy hole-shot and shallow water performance without adversely affecting bow wetting at high speed.”

Jet boats for him, like the rest of the team at HamiltonJet, are not just a career, jet boats are a lifestyle.

They’ve thought of everything from a non-skid deck on the dash for ease of climbing in and out (and to protect the upholstery), to a shallow tray for storage of your sunnies or fishing lures.

Check out the new Sportsman 470 Range TODAY Forget what you think you know about jet boat design and performance, the HamiltonJet 470 takes a bold new approach, with its focus on YOU.

The HJ151A is great for finding that hidden gem of a fishing hole on the river with your friends, or for just cruising the lakes with the kids for a family day out on the biscuit or water skis.

There’s a reason you think of the name Hamilton when you think of jet boats. A trusted brand backed with over 50 years of proven performance.

The HJ141A model is ideal for the hunters and gatherers, “with its short foredeck and large HamiltonJet NZ cockpit, it has plenty of space for load carrying… 20 Lunns Road this boat is a proven performer in some of the Middleton world’s most challenging river environments.”

Christchurch These are only a few examples of what the (03) 962 0505 Christchurch team have on offer. marketing@hamjet.co.nz “There are many options available that allow you to personalise your own HamiltonJet boat.

www.hamitlonjet.co.nz

Proudly supporting JBNZ for over 50 years Everything about the HamiltonJet 470 is intended to provide you and your family with the ultimate jet boating experience. Comfort, safety and performance are included without compromise, packaged in a sleek, stylish and innovative hull design that not only turns heads now but will also stand the test of time.

The HamiltonJet 470 is the next design evolution of one of New Zealand’s most popular and proven recreational jet boat models, the HamiltonJet 151. Taking the base 151 hull, HamiltonJet has increased the strength of the delta keel and hull bottom, and reconfigured the hull strakes to improve lift and cornering performance. The result is a stronger boat that tracks smoothly and turns tightly and consistently in all conditions.

20 Lunns Road PO Box 709 Christchurch 8024

Ph: 03 962 0505 Email: hamiltonjet.nz@hamjet.co.nz www.hamiltonjet.com www.canterburytoday.co.nz

Issue #152, 2018 | 9

Management | Finance

Cash flow crunch Many businesses will pay their first instalment of provisional tax for the 2018-19 income year on August 28.

It’s important to settle what’s owed on this date.

Inland Revenue (IRD) won’t hesitate in charging steep interest of 8.22 percent and late payment penalties if you don’t pay on time.

Cash flow can be a major obstacle to paying tax.

As such, now is a good time to look at money coming in and going out of your business to ensure you can survive.

Ask customers if they can pay early and chase outstanding payments. Conversely, buy time if you owe suppliers money.

The usual stuff aside, what else should you be doing to manage cash flow and tax obligations if short on money?

If paying provisional tax on August 28 will be difficult (or you have a better use for the money), consider using an IRD-approved tax pooling intermediary.

An intermediary offers the flexibility to choose how and when you pay your income tax, without having to worry about late payment penalties.

Their interest cost is up to 30 percent cheaper that what IRD charges for unpaid tax.

You can pay what you owe in instalments or defer full payment until later on.

Chris Cunniffe

Familiarise yourself with the recent provisional tax changes. Much of the guesswork of old and need to continuously re-estimate your liability throughout the year has been removed.

If you base your payments on how much tax you paid last year (this is called the uplift method), IRD won’t charge interest if your current liability ends up being higher. This is a good outcome if you expect this year to be on par or better than last year.

Be aware of the different options available to calculate provisional tax payments.

any underpaid provisional tax. You may also incur a shortfall penalty if IRD deems your estimates are too low.

The uplift method suits those expecting their profitability to increase. It also suits those wanting certainty around what to pay as the liability is capped at the first two instalments.

As always, speak with your accountant. They can help you devise a strategy to manage your provisional tax payments and cash flow.

Those anticipating things to go the other way may wish to estimate their payments. Be warned: You must be certain the prior year’s result isn’t going to be repeated as IRD interest will apply on

Chris Cunniffe is the chief executive of New Zealand’s largest tax pooling intermediary, Tax Management NZ, and the former head of the BNZ and Air New Zealand tax teams.

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Management | Workplaces

Management | Legal

Five reasons why workplace diversity is a key to success Globally, HR and psychology literature is focusing more and more on the impact that workplace diversity can have, both on employee wellbeing and productivity, as well as on a company's profits.

More and more companies across the world are embarking on diversity programmes, not just to gain the moral high ground, but also to improve their bottom line in increasingly competitive markets.

"One of the main reasons workplace diversity is so important stems from the moral argument that every individual should have the opportunity to be the best they can be," says Garth Crossley, sales manager for Thomas International Australia.

"Research has shown that workplace diversity has the ability to engender feelings of belonging in a staff complement, and can lead to more innovation, driving better decision making and making teams more productive," he adds.

Garth highlights five reasons why improving diversity in the workplace can have a positive effect on both morale and that all-important bottom line.

1. Acquisition of new skills and innovation "Diversity helps to introduce staff with unique skills into a workforce," he says. "Global research has also shown us that 85 percent of senior executives feel diversity is critical in driving innovation because of the different perspectives it brings to a team.”

2. Better decision making "Diverse teams have the potential to make better decisions." In one research study it was found that diversity led to an increase in scrutiny and, ultimately, better decision making and performance on a specific task or challenge.

"Diversity shapes how we view situations.

Cognitive functioning and attitudes vary with demographics, so a more diverse team can be better equipped to deal with unforeseen challenges."

3. Personality plusses "Personality diversity has long been proposed to have an impact on the effectiveness of teams.

As early as the 1950s it was found that groups of people with diverse character traits were better at solving problems. Demographically dissimilar people were perceived more favourably if they were more extroverted and showed higher capacity for self-monitoring."

4. Employee and client satisfaction Demographics of both the general and working population have significantly shifted, giving rise to a desire for more diversity in the workplace and a need to attract staff with unique skills. “Demographic shifts are an important consideration with clients as well as employees.

Our research has found that two thirds of employers feel a diverse workforce which displays improved demographics is required to better serve their diverse customer base."

5. Financial gains "Companies possessing a more diverse workforce (both in terms of gender and ethnicity), are more likely to outperform less diverse competitors.

“Financial benefits from diversity come from the varied approaches and perspectives which in turn lead to more ideas and innovation, leading to better decision making, more complex thinking and increased ability to deal with unforeseen challenges.

“For example, our research has shown a direct correlation between gender diversity and significant improvement in earnings before interest and tax," he adds.

In summary There are many practical changes organisations can make to improve workplace diversity.

"Diversity within a workplace is so much more than a moral issue. Organisations can harness the difference in people to help them become more innovative, more skilled and better able to cater to their clients' diverse needs.

“In today's competitive environment, workplace diversity can be the key to success."

Cases that broke the bank Truck shop fines approach $1.6 million In the biggest fine so far handed down against a mobile trader, Mobile Shop Limited (Mobile Shop) has been fined $330,000 for breaches of consumer laws.

A Christchurch company operating two Japanese restaurants has been penalised $70,000 by the Employment Relations Authority (ERA) after the Labour Inspectorate found them ignoring employment law.

The director of Japan Power, which trades as Samurai Bowl, Masakazu Takeuchi, said he did not agree with New Zealand employment law, and ran his business “how it is in Japan”.

The sentence brings the total fines handed down “These were significant breaches of in 13 Commerce Commission prosecutions of employment standards done by an employer mobile traders to $1.56 million. who failed to follow New Zealand law, and as a result left his employees out of pocket,” says Auckland-based Mobile Shop pleaded guilty to Labour Inspectorate regional manager 24 charges, 12 under the Fair Trading Act and Jeanie Borsboom.

12 under the Credit Contracts and Consumer Finance Act. It was also ordered to pay $10,800 Anyone concerned about their employment in statutory damages to about 50 debtors. situation, or the situation of someone they know, should call 0800 20 90 20 where they can Mobile Shop failed to provide key contract report their concerns in a safe environment. information to borrowers before they signed the contract, failed to ensure contract information was expressed clearly and concisely, and made false or misleading statements about consumers’ rights.

The offending covered more than 5,000 contracts entered into between October 2015 and September 2016, with an estimated total value of more than $1 million.

Background In August 2015 the Commerce Commission launched its Mobile Trader 2014/2015 report, which identified 32 mobile trader companies operating across New Zealand.

Mobile Shop is the 13th trader to be sentenced since the release of the Commission’s 2015 Mobile Trader report.

Restaurants fined $70,000 for multiple employment law breaches

Budget Loans fined $720,000 for repossession tactics

Finance companies Budget Loans Limited and Evolution Finance Limited (together Budget Loans) have been fined $720,000 in the Auckland District Court, on 125 charges under the Fair Trading Act. They were also ordered to pay a total of $53,000 emotional harm reparations to nine victims, and approximately $38,000 in refunds and credits to borrowers.

Over six years from 2009 till 2014 Budget Loans misrepresented its right to repossess goods, and recover interest and costs from borrowers.

It also misrepresented amounts borrowers were required to pay under attachment orders and made misrepresentations about the benefits of refinancing existing loans.

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Issue #152, 2018 | 11

Management | Leadership

Glass Ceiling Index 2018 With a lack of women in senior roles having been highlighted as a major aspect of gender disparity in the workplace, women account for less than 50 percent of senior positions in every nation.

• Latvia has the highest percentage of women in managerial positions at 44.4 percent, followed by the United States (43.5 percent) and Hungary (40.5 percent).

• South Korea has the smallest percentage of women in managerial positions at 10.7 percent, followed by Japan (11.5 percent) and Turkey (13 percent).

This is the finding of technology career platform Honeypot, which released a study revealing the gender gap in managerial roles.

Using figures from the World Economic Forum, the study shows the percentage of women in senior or managerial positions, revealing which of the 41 countries offer the best and worst progression and promotional opportunities for women.

“The results reveal the countries which have the most to offer women looking to progress in the tech industry, with Portugal, The United States and Latvia highlighted as the top three nations that have taken positive steps towards gender parity in the technology field in terms of “This result is similarly reflected in our study, with fairer wages. women on average accounting for 31 percent “However, with the proportion of female tech of senior or managerial positions, and no nation workers remaining under 30 percent across having a 50/50 equal split between male and the board, we hope that this study will enrich female managers. the conversation concerning equality in this “It’s incredibly important to include this aspect industry and inspire more women to seek out of gender disparity when discussing the pay gap, opportunities in tech.” because as long as men account for the majority The World Economic Forum reported in 2017 of top earners, women will never be able to close that economic gender equality will not be reached the gap. for another 170 years, but that equality for “This could be due in part to maternity-related women in the labour force would add $28 trillion disadvantages for women, who are often to the global economy by 2025, she says. overlooked for promotions or return to under“Consider too that the technology industry is skilled jobs post childbirth. likely to form the core economic platform in the “Moving forwards, governments could look to future, and it's clear how desperately we need to the example of countries such as Sweden whose address the issue of gender inequality in the progressive maternity and paternity laws, as IT field. well as subsidized child care, has increased their “We hope that this index helps to open the gender balance in the workplace,” she says. eyes of those at the top of the industry and Gender parity in the workplace is not just an galvanize them into making positive changes, ethical or moral issue, but also an economic one, not only for the sake of parity, but for the entire Emma says. global economy.”

# 1 2 3 4 5 6 7 8 9 10

Country Latvia United States Hungary New Zealand Poland Lithuanua Sweden Iceland Slovenia Bulgaria

% women in senior or managerial roles 44.4% 43.5% 40.5% 40.1% 40.1% 39.8% 39.4% 38.3% 37.5% 36.7%

Bottom 10 countries for % of female managers Country South Korea Japan Turkey Luxembourg Cyprus Croatia Chile Netherlands Greece Italy

% women in senior or managerial roles 10.7% 11.5% 13.0% 17.4% 22.5% 23.1% 25.4% 25.9% 25.9% 26.5%

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Top 10 countries for % of female managers

K

Honeypot co-founder Emma Tracey says with over 10,000 UK firms providing details of their gender pay gap, one of the most striking outcomes has been the lack of women in senior roles, with just one in three firms reporting a majority of women among their top earners.

“McKinsey found that $12 trillion could be added to global GDP by 2025 by advancing women’s equality.

BU

The release is part of a larger study, the 2018 Women in Tech Index, which analyses 22 factors including wage, pay gap and inequality data to determine the best nations for women in the technology field.

• With between 25-30 percent of female managers, The Netherlands, Germany and Austria all appear within the bottom 15 for women in managerial positions, despite offering some of the highest average wages for women.

CY PAC

Management | Technology

Is your software NZ can’t afford to system a nightmare fall behind in the or a fairy tale?

AI revolution Chris Tacon, executive director of Global Office, shares a story about software that he hears far too often. Unfortunately, it’s more of a horror story than a fairy tale.

Once upon a time, there was a new business that needed some help getting started. One of the new employees just happens to know someone who knows someone that develops software, so the business asks that person to create a customised software system.

Not only does the developer make an incredible product that suits the company perfectly, the project comes in well-under budget. It does everything the company wanted and when there are any issues, the developer fixes them straight away.

Then one day something goes wrong with the software. The developer can’t be found and nobody else in the company knows how to fix the problem.

Work comes to a grinding halt, leaving employees stressed and clients disgruntled.

See, we told you it was a horror story!

Unfortunately, this happened to a client of ours recently. The company’s software had malfunctioned meaning it was unable to access any of the data it needed to be fully operational.

The developer had gone AWOL and no one in the company knew what to do. We were able to get them up and running eventually but it was costly, both financially and to the company’s reputation.

Despite its best intentions, the company had been left with a piece of software that could only be looked after by one person.

The clock had struck midnight and the once shiny piece of tech had turned into a pumpkin.

It’s a problem that many businesses have experienced and, unfortunately, most them find out only when the proverbial hits the fan.

That’s when the companies call us and ask for help. Sometimes it’s a simple fix. Other times, it could take hours, days or even weeks to sort out.

The worst-case scenario is that the software, which was built using modern technology at the time, is no longer compatible with other systems that support it. This will require a complete overhaul, often causing major disruption to the business and costing a considerable amount of money to fix.

The moral of this story is to make sure knowledge about your systems is never entrusted to just one person.

When one person is responsible, there is no need for them to make system upgrades, learn new skills, or share their knowledge with others.

It’s crucial that two or three people in any organisation know how its software works.

This includes someone at board or management level.

Have someone record and save the instructions as a guide, which can be communicated to others when staff leave or are absent.

The head of New Zealand’s leading artificial intelligence (AI) company, Soul Machines, has issued a plea to New Zealand corporate companies not to fall behind in the global development of AI, the latest tech industrial revolution.

Greg Cross, chief business officer for Soul Machines, says jumping on the AI bandwagon is a big challenge and a big opportunity for New Zealand companies.

we really focused on making a difference to the way we live our lives.

“We are going to spend more of our time interacting with AI systems, robots and “It will be fundamental to the competitiveness of machines such as self-driving cars. To be our big industries going forward and currently there is not a lot of evidence that our corporates more like us these machines will need to be are experimenting and innovating at this point,” emotionally engaging in a way that we are capable of forming a relationship with them. he says.

“We are going to spend more of our time interacting with AI systems, robots and machines such as self-driving cars.”

- Cheif business office Greg Cross

Global Office is a software development company specialising in custom applications and integrations for medium to large businesses.

Cross was one of 20 top speakers at AI-Day, the biggest artificial intelligence (AI) event ever to be held in New Zealand, last March.

Auckland-based Soul Machines makes artificial intelligence human avatars that are emotionally responsive. They have built eight digital humans and are building about 20 more in the next 12 months. “These avatars are bringing a whole new level to online customer service,” he says.

“Kiwis are going to be spending more and more time interacting with these digital human-like creations. An enormous amount of detail goes into making all aspects of these avatars and

“The core theory behind our technology is our faces are the mirror image of our brain. You can’t create a realistic face without creating models of the human brain as well.”

Artificial intelligence had reached a tipping point and business leaders were not aware of the changes it would bring to the economy and society, he says.

“AI is the next industrial revolution and Kiwi businesses have to act quickly to survive it.

Companies at the leading edge of artificial intelligence are few and far between in New Zealand,” Greg says.

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Issue #152, 2018 | 13

Cover story | Carl Taylor

LEVELLING THE PLAYING FIELD

By Natalia Rietveld

Builders, big, independent, small and medium, now have a levelled playing field and the simple approach is leaving many wondering, “why didn't I think of that?�

Combined Building Supplies Co-operative chairman Carl Taylor talks about making small operators more competitive.

Cover story | Carl Taylor The Combined Building Supplies Co-operative or, in simpler terms, CBS Co-op, allows anyone in the construction industry who are members of the co-op, access to the same low rates on materials and services that, up until now, were only accessible to major housing companies and large corporate construction companies.

“It’s a game changer,” says CBS Co-op, chairman/procurement director, Carl Taylor.

You may recognise the name ‘Carl Taylor’, if you’ve lived in Canterbury at all in the past 20 years. Carl runs a successful company known as Carl Taylor Homes. His experience in this field played a significant part in the formation of the co-operative.

“The building supplies co-operative concept came about from constantly missing out on jobs to the bigger guys. The only way we could see to address this issue was to get a team together that had vast experience in areas including; coops, the building sector, business and finance, which is why we have the team that we have,” Carl says.

The team includes: CEO Ian Lamb; CFO Simon White; director of marketing, strategy and communications Mike Blackburn; director of legal and corporate affairs Karen Overend; consultant Wayne Bailey and of course Carl Taylor.

“Our goal is to even the playing field by enabling smaller and medium builders to compete with the bigger companies.”

And for the ones thinking ‘why didn’t I think of that?’ Carl says it’s not as simple as it sounds.

“People always say to us ‘if it’s so easy why hasn't it been done before?’ the simple answer is; it’s a bit more complex than it looks. It has taken hundreds of hours to get to this point.

We are professionals and as such it is essential that things are done correctly and well, which is where the time has been invested.”

It was clear this approach would create somewhat of a buzz and for it to be launched in Christchurch is an asset to the Canterbury region and will be a turning point for builders nationwide in the near future.

The launch was held at the Papanui Club on April 24th. More than 100 invited guests were joined by Housing and Urban Development Minister Hon. Phil Twyford. The evening was a great opportunity for shareholders to meet with suppliers over a drink and some nibbles in a relaxed environment.

A simple approach The CBS Co-op is an approach that is a successfully proven and sustainable model of business operation.

The co-op brings together multiple building companies (currently only in Canterbury, but with expansion on the horizon), combining their volume of spend across the suppliers involved.

Carl believes this will make the co-operative one of the biggest buyers of building materials in Canterbury.

“In the residential construction sector, most houses are built by small home building companies and yet they do not have the ‘buying’ power the larger companies do.”

Carl says it was about time something like this came about - “the builders like the fact that they now have some power”.

suppliers, however; buying from co-op suppliers will bring you the most benefit.

great news for the co-op and of course the members.”

“We will actively encourage members to consider using CBS’s suppliers, because obviously the bigger the combined purchases, the better the pricing and more profit is returned to each member at the end of the year.”

CBS launched with more than a dozen suppliers on board, within Canterbury, offering rates, in some cases, better than those being offered to large group home builders.

“Our goal is to even the playing field by enabling smaller and medium builders

And getting some of that power for yourself could to compete with the not be easier. To become a shareholder you must make the minimum investment of $1,000 which bigger companies.” is equal to 1,000 shares. “There are no other commitments, contingent liabilities and no annual - Carl Taylor fees or subscriptions,” and there is no limit to the number of shareholders within the co-operative as Carl sees it, the more the merrier.

It’s also important to note that buying into the co-op doesn’t lock you down to specific

Since the launch, CBS has been inundated with more than 100 emails from suppliers wanting further information. “We didn't expect that number to honest,” Carl admits.

“The suppliers, with whom CBS has agreements, recognise the value in the combined business from every builder who has already signed up with CBS. They can see the exciting potential of the co-operative and are well aware of how successfully other co-operatives work.”

And for homeowners; this could mean more cash in your pockets. “We certainly support and encourage builders to pass on any savings,” Carl says, however he is quick to state that the co-op doesn’t dictate how anyone should run their business.

Yes, you read that correctly “that’s why being in a Nationwide expansion co-operative is unique” Carl says. A profit return Expansion was always on the cards but it’s at the end of the year on top of material and coming sooner than anyone anticipated. The service discounts. mutual excitement among builders, shareholders and suppliers has seen a “phenomenal response” “Suppliers pay a rebate directly to the since the launch. co-operative. This is used to cover operational and management expenses. Our business plan “The number of signed co-op members has shows that CBS will make a profit after expenses more than tripled. There have been more than - which will then be distributed each year to 100 downloads of the member application form shareholders based on the size of the business and negotiations have started with new suppliers. they have put through CBS suppliers.”

“The response has put significant pressure on the Who’s reaping the rewards? timing of a national rollout, we intended to be in Auckland by the end of this year but the enquiry Obviously small to medium builders are reaping level from the top of the North Island may bring the rewards, but there’s something in this for that forward.” everyone, as cliché as that sounds.

Not only are builders more aware of what they can accomplish as a co-operative, but suppliers are starting to see that the market is changing.

“It’s fair to say we have shaken a few cages,” Carl muses.

It’s easy to see why CBS has created such a hype. It’s a concept that just makes sense and is a concept that benefits all involved.

You know it’s a good idea when you’re left wondering ‘why didn’t I think of that?’ thankfully you don’t have to think it, the field has been “They all want a piece of the pie and want to be involved wherever they can be. That’s got to be levelled – embrace it. www.canterburytoday.co.nz Issue #152, 2018 | 15

been seen

Images taken and supplied

by Lynne Puddy-Greenwood If you have an event that you’d like covered, email Lynne, Canterbury Today events editor on: lynne.p@academy.net.nz.

The people, their faces and all the right places - Canterbury

The Crowne Plaza held its first Mother’s Day high tea, in the Market Place Restaurant. The room was filled with beautiful blooms from Bourbon Rose florist, freshly baked cakes from Cakes By Anna, a chocolate fountain, Affogato iced coffee stations and of course all the usual delicious high tea classics, in the beautiful surroundings of the restaurant overlooking Victoria Square.

1. Sophie Lanyon & Victoria Murdoch 2. Chelsea, Mary & Jane Taggert 3. Kim Ashmore, Deb Johnston,

Holly Baxter & Kate Baxter

4. Megan & Trudy Nelis 5. Jess, Rob & Lochie 6. Tania Fuller, Lynne Zondag,

Rhona McKay, Sarah Miller & Renee Stewart.

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1. Ailey Ong & Tracy Unger

The Court Theatre held a special evening of fine music, food and drinks for guests and members before being ushered into the theatre to see exerts from the coming session.

2. Erin Harrington & Lara Macgregor 3. Eilish Moran & Lizze Tollemache 4. Michael Bayly & Donna Alley 5. Michele Johnson & Christina

Stachurski

6. Ross Gumbley, & Samantha

McConnell

7. Julie McCloy, Jeremy Poff

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& Robyn Galloway 8. Chris Burnell, Bruce & Jane Bascand (Caxton Press).

1. Judith Robinson & Patrice Vivian (Devan Construction)

Staff, contractors and friends got together to enjoy fine wine and food at a surprise party to celebrate Danny Broom’s, of Devan Construction’s, big birthday bash.

2. Trish Lemmons (Devon Construction),

Craig Fitchett (Craig Fitchett Design) & Deborah Grimshaw (Devon Showhome) 3. Rebecca Knight & Danny Broom (Devon Construction)

4. Brent Lamb & Beth Kenyon (Devon Construction)

5. Daisy Broom & Aimee Taylor (Devon Construction)

6. Sam Connell (Connell Architecture), Robert

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Murphy (Dyers RD ITM), & Daniel Caldwell (VIP Frames & Trusses)

7. Mike McKenzie & Peter Wilder (Fisher Holdings & Logistics)

8. Scottie Gollan & Sam Payne (Devon Construction)

Planning an event? Hosting something special?

Celebrating a milestone?

been seen The people, their faces and all the right places - Canterbury

16 | Issue #152, 2018

www.canterburytoday.co.nz

Images taken and supplied by Lynne Puddy-Greenwood If you have an event that you’d like covered, email Lynne Canterbury Today events editor on: lynne.p@academy.net.nz

NZME launched its online resource “OneRoof” at the Crowne Plaza function room. Guests were introduced to OneRoof - a website providing property data and information to buyers, sellers, renters and home owners, to enable better property-related decisions. NZME chief digital officer, Laura Maxwell said OneRoof, which has been running in beta since December, was designed to deliver all things property - under one roof.

1. Diana Lill (Homes by Parklane), Clive

Greenwood (Academy Group) & Simon

2. Hayden Jones & Aaron Clark (Ray White, Cashmere)

3. Lynne Puddy-Greenwood &

Mary Outram

4. Mark Johnstone & Vikas Verma (NZME)

5. Tim Macklim (Sotherbys), Richard Rea (Terra Lana), & Hamish Stallworthy (JLL)

6. Vanessa Golightly (Ray White), Michelle

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Callum & Robin Howison (Fletcher Living) 7. William Wallace (Savills) & Jeremy

Wilson (Direction Agency)

8. Franco Daldin (Cowdy & Co), Lauren Wills (Wills Digital) & Jason Wilks (Famlands).

The Little Gems Project for Cholmondeley showcased an evening of denim, diamonds & dancing on Saturday 26 May at Sixty6 on Peterborough.

1. Arron Perriam & Karen Perriam 2. Olivia Podmore & Nienke Podmore 3. Charl de Goede, Elize de Goede,

Paul Taylor, Tania Taylor, Ben Luxon & Jess A’Court 4. Corey Blackburn & Renee Blackburn 5. Lou Van Tongeren &

Ben Van Tongeren

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6. Nick Deerson & Tara Jopson 7. Nick Pope & Shelby Huntley 8. Tanya Cooke, Martine Swann,

Katie McCullough, Kathryn Eagle & Kayte John.

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Management | Health & Wellbeing

Strain and pain Aches and pains affect most of us at some point in our lives. But during our working years it could indicate something more complicated like work-related discomfort, pain and injury (DPI).

Fit For Work physiotherapist and physiotherapy professional advisor, Sarah Trail explains the importance of diagnosing strain injuries and work-related DPI. Strain injuries can have a huge impact on all areas of our lives - home life, work life and our mental health.

When you’re in pain, you generally become less active, putting you at risk of other injuries too.

There are two main types of strain injuries: traumatic ones caused by a sudden force, or repetitive type injuries that used to be known as repetitive strain injuries. Typically, symptoms involve pain, stiffness or pins and needles. Early diagnosis and assessment are key for ensuring the best chances of recovery.

A New Zealand qualified physiotherapist or occupational health physician should be contacted as soon as possible to find out what is wrong and develop an individualised treatment plan.

There are several factors that physiotherapists consider when assessing these types of injuries.

They include: • Work organisation such as number of hours worked, breaks taken, and variation in tasks • The amount of load and forceful movements required

• Work postures such as being seated for a long time or bent over a workstation all day • Changeable factors such as the amount of sleep the person normally gets, nutrition and general fitness • Unchangeable factors including height and body shape and their relationship to the workstation, age, and any pre-existing illnesses • Environmental factors such as lighting, heat and noise (hearing loss and eye strain can also be considered work-related DPI) • Psychosocial factors including aspects of life outside of work such as finances and relationships, and aspects within work including relationships with workmates and managers.

The healing process for an overuse injury is quite different from an acute sprain or strain, but patients may experience ongoing or increasing pain from both.

They may also have limited function in the affected body part or strain on other body parts, compensating for the inability to use the injured area. It is important to get an accurate diagnosis so that people can get on the right track quickly.

more common among office workers, while lower back injuries are more likely to occur in manual labourers.

Some things to look at include:

Fit For Work can visit worksites to identify risk factors and help businesses to manage them as best as possible. Our specialists’ three main areas of advice include how to recover from an injury; the ongoing management of the injury; and identifying the causes and what someone can do to modify them.

• Making sure eyes are level with the top of the computer screen and at least an arm’s length away

• Regularly overreaching for items

• The variability of work tasks and whether forceful movements are used. Repetition is a big risk for work related overuse syndrome.

The longer you leave a strain or work-related An important thing to keep in mind is that overuse injury, the more likely it will be ongoing if you don’t change the cause of the issue or lead to other problems. you’re not likely to fully recover. For example, if someone doesn’t have an ergonomically correct Some occupations and professions have a higher workstation (set up for their anatomy), this might For more information, visit: rate of injuries than others due to the nature of play a big part in them developing a repetitive www.fitforwork.co.nz. the work. For example, neck and wrist pain are strain injury. www.canterburytoday.co.nz Issue #152, 2018 | 17

Management | Life and Style

Lifestyles

By Lydia Truesdale

1. Wyatt Desk

1.

Bring the warmth to your home and office this winter with the sleek by design, rich-in-aesthetic-appeal Wyatt Desk by Freedom Furniture. Measuring 135x50cm it will both make a statement that fills any large room and also fit comfortably within more modest-sized rooms, deeming it a perfect multi-purpose relic for many an interior space.

RRP: $999 www.freedomfurniture.co.nz

2. Kohler Mica Basin Thin and delicate-looking, the Kohler Mica basin’s super ceramic material proves to be extremely strong and durable. Its DFI stain-resistant coating also keeps it glossy and immaculate, maintaining the design’s classic beauty and elegance, without a compromise on quality. Available in black or white, in either round or square design, the Mica basin makes for a simple yet stunning addition to any modern bathroom’s aesthetic.

RRP from $759 www.kohler.co.nz

2.

3. Trunk Storage Box

3.

Place it at the end of the bed, in the corner of the lounge or even in an entranceway; somewhere within every home is the need for a well-positioned storage trunk, especially in winter when extra clothing and blankets lurk. Freedom’s trunk, in natural seagrass, harbours an organic and non-opposing feel that blends lovingly with most home environments.

RRP: $399 www.freedomfurniture.co.nz

4. iRobot Braava Mop We know about robo vacuum cleaners, robo carpet cleaners and for the outdoors, robo lawn mowers and pool cleaners, but are you aware of the robo mop? The bathroom and kitchen, considering the activity that happens within, can dispel your hard-fought toing and froing on the end of a mop before you know it. Kiss goodbye to such antiquity and treat yourself to an iRobot Braava jet 240 robot mop to do the work for you, whenever it’s needed.

RRP from $200 www.amazon.com

4.

5. The Ultimate Pet Camera The Petcube Play Wi-Fi Pet Camera has been such a popular pet camera that it’s appeared on both the TODAY and Ellen DeGeneres shows. With sound and motion alerts it boasts 1080p HD video, 3x zoom, two-way audio, night vision, and even an interactive laser toy, so you can not only keep an eye on things while away, but you can also tell them off, console them or keep them entertained! Another handy feature is being able to replay the last 4 hours of video activity, as triggered by motion sensors.

RRP from $215 www.amazon.com

5.

6. Ritz Drink Trolley Freedom Furniture’s 3-Tier Ritz Drinks Trolley will be sure to keep your belly warm and your spirits high during the cooler months. With its timeless design and gold finishes, it’s equally as tastefully purposeful for an intimate night in as it is for a mid-winter soiree.

RRP: $299 www.freedomfurniture.co.nz

18 | Issue #152, 2018

www.canterburytoday.co.nz

6.

Management | Luxury cars

Audi A7 Sportback Audi’s second-generation A7 Sportback is a showcase for the German manufacturer, packed full of innovations which bathe you in technology, luxury and performance.

range of connectivity features and up to 39 driver assistance systems, it offers maximum comfort and personalisation.

Audi has equipped the new A7 Sportback with a choice of two six-cylinder engines – one petrol and one diesel.

The new A7 interior offers a wide range of colours and materials available in three equipment levels: standard, design selection and S-line sport package.

Both feature Audi’s 48v mild hybrid system, which uses a belt-driven alternator starter that recuperates energy under braking, or when coasting and stores it in a lithium ion battery pack under the boot floor.

Thanks to its full-spectrum connectivity, the A7 is ideally equipped for long-distance driving with respect to comfort, safety and adaptability.

With its fully digital operating system, extensive

The system allows the engine to be shut down when coasting at speeds between 50kph and 160kph, and also means the stop/start system can activate while the car is still rolling to a stop.

O NS W T TIO A C LO

The turbocharged petrol power unit produces 250 kW (340hp) and accelerates the big coupé from 0 to 100 km/h in 5.3 seconds, with a top speed of 250 km/h.

For power transmission, the Audi A7 Sportback 55 TFSI is equipped with a seven-speed S tronic, while the 3.0 TDI is mated to an eight-speed tiptronic.

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www.premiumtyres.co.nz www.canterburytoday.co.nz

Issue #152, 2018 | 19

Goods & Services | Independent Bin Supplies

Wheelie bins and storage solutions Ian Kemp and Jack Cuff are always learning innovative new ways that their plastic wheelie bins and products can serve as creative solutions for their customers.

They’ve just opened a new retail shop in their warehouse to give customers easier access to their range, including free parking.

As the owner and general manager of Independent Bin Supplies (IBS), Ian imports from Australia and distributes rigid industrial plastic wheelie bins throughout New Zealand and the Pacific Islands, in 80 litre, 120 litre, 240 litre, 360 litre, 660 litre and 1100 litre sizes.

He and Jack (who is a Jack of all trades) also sell pails (buckets), jerry cans, fish crates, Stacka Nesta bins, and storage bins.

“The business was started 22 years ago by Neil and Ann Stewart,” Ian says. “Once he reached retirement, Neil decided to sell to me. After watching Neil going about his business for the last six years, and my consistent nagging, he decided I was the right person for the job.”

IBS supplies to all food manufacturers, schools, motels and all waste companies.

They sell around 20,000 wheelie bins per year, on top of all the other plastic bins they offer. Each wheelie bin comes with a 10-year warranty.

“We supply proper ‘food grade’ certified bins for the food industry. Any plastic that is in direct contact with food must meet this ‘food grade certification’.”

A full load for Jack to deliver.

The wheelie bins are not only used for rubbish and recycling, but also for storage of sports gear for schools, food, and outdoor cushions.

They also offer wheelie bin liners and biodegradable liners. “Ask us about our delivery service!”

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They offer all spare parts for the wheelie bins, such as lids, wheels and hinge pins. They also have “bin hitches” so people can attach wheelie bins to the tow ball of their car “for those very long driveways,” Ian says.

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Independent Bin Suppliers WHEELIE BINS | CRATES | PAILS | GROUND STABILISATION 20 | Issue #152, 2018

www.canterburytoday.co.nz

They can also fit foot pedals to bins “for those tricky hygiene situations where you can’t use

‘Proud to support Independent Bin Supplies’

Undercontrol Credit Management is proud to support Independent Bin Supplies by supplying Bookkeeping and Credit Control services.

At Port Hills Truck Centre, we provide quality vehicle servicing and other mechanical services in Canterbury for all makes and models and we work hard to get you on the road quickly and safely.

IBS also offer a huge range of labels in two sizes: 150 x 150 square, and 300 x 300 square. Some of the labels they offer are: cardboard only, paper only, organic only, and glass. The 150 x 150 labels are for the top of the lid, and the 300 x 300 are for the front of the bin.

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Goods & Services | Independent Bin Supplies

Testimonials “IBS is a fantastic distributor, professional whilst friendly, in a time when most transactions are losing the human touch.”

Ian's dog (Riley) is always keen to help with deliveries.

your hands to lift the lid, ideal for hospitals and vets,” Ian says.

“We can offer hot stamping to your bins, ideally for high volumes. We can help you design your name brand on these bins.”

In order to deal with New Zealand’s harsh ultra-violet rays from the sun, IBS offers 100 percent stabilised bins.

“Often imported plastics do not meet these conditions. The EN840 standard is a recognised standard that the manufacturer has to adhere to by law.

“Independent Bin Supplies provides solutions to manage your goods with quality, economic, durable, waste, recycling and storage solutions,” Ian says.

- Jim Tsiklieris, A Plus Plastics “Our friendly team are ready to personally attend to your inquiries with quotations and ordering needs. While we always welcome any enquiries, we also enjoy helping out with any general query you may have regarding your particular waste or storage issue.” CT

Independent Bin Supplies 8 Desi Place Hillsborough Christchurch 027 2043911 sales@independentbinsupplies.co.nz www.independentbinsupplies.co.nz

“I’ve been dealing with Independent Bins for a while now and it only takes an email and it’s done no dramas! Magic!”

- Kirsty Bennie, 5R Solutions “Ian from Independent Bins is awesome, nothing is ever a bother. So helpful with great advice and price! It's great to support a smaller business. My bins always arrive so quick, I would highly recommend them.

It’s not always about the price but about the service. If you want great service give Ian a call, he will sort you out and he is great for a yarn!”

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Issue #152, 2018 | 21

Goods & Services | LuxLoos

The difference a little luxury makes Two Oamaru couples are bringing the luxury factor to loos at outdoor events, to the extent that people feel like they’re in a hotel bathroom when they take care of business.

Hayley Newlands-Carter, Shane Carter, Jason and Leeanne Mavor started LuxLoos when they found research showing that everyone, especially women, dreaded visiting the 'ladies room' when dressed in their finery at special occasions when there were only portable loos available.

“In the early days we were the only ones to actually build our own luxury loo units. We built them and plumbed them out using high quality fixtures, so we really do know them inside out.”

Coming from a plumbing and building background their mission was to set up "a luxury portable loo hire company that provides an efficient and perfect finishing touch to any event or special occasion”.

“We have little touches like the fresh bouquet of flowers in the lady’s section with beautiful hand creams, and things like beautiful wall papers and fragrant smells, and the fact that you can flush with a button on the wall; it’s so much nicer than a green portaloo.”

Six years on, LuxLoos is servicing events all over the South Island and thanks to social media and word of mouth they’re hot in demand.

Hayley says “We were one of the first in New Zealand to go down this track with the luxury loos. We are still the only company in New Zealand building our own luxury loos from scratch.

LuxLoos take care of everything – from delivery and set up, to removal of unit and cleaning.

They can locate the loos in most places so long as they are flat and easily accessible.

The LuxLoo unit needs access to power and water at set up only. They can have the units in empty paddocks where power is gained through a generator and water brought in to fill the unit on site.

Thanks to word of mouth, Google and social media, business is thriving.

“That really has taken us by surprise because we got into it knowing there was a bit of need there, but now it’s really become a beast on its own,” Hayley says.

They cater for events across the board from corporate to private events with clients ranging from Addington Cup Day to Peregrine Wines and NZ High Country in Queenstown. They are very popular at weddings.

For Hayley each event is unique. “We work with our clients to make it easier for them, and with our hire charge it covers everything.”

All year round LuxLoos base their loo units in Queenstown, Christchurch, Blenheim and Nelson to service all types of outdoor events. Each unit has a total of six loos on a custom built trailer that is towed by a four-wheel drive vehicle.

“They’ve just got to book it and away they go.

Everything’s made as easy as possible,” says Hayley. CT

P: HAYLEY 027 672 2890

E: HAYLEY@LUXLOOS.NZ

Testimonial “We recently hired LuxLoos - they are the best - very luxurious flushing toilets with yummy soaps and beautiful flowers. A big hit with the ladies. Thank you to Shane - good communication and easy to deal with. Highly recommend LuxLoos for your next special event.”

- Sonya Eder from Woodend

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Goods & Services | Best Water Solutions Irrigation and Lawn Care

At work on the Victoria Square rebuild in Christchurch.

Working wonders with water If Phil Hobson makes a promise to help a household improve their irrigation system, he’ll keep it.

It’s a simple habit like this that makes people trust him, and will ask him back.

Over the last seven years Phil has grown his company, Best Water Solutions Irrigation and Lawn Care, to service over 500 customers throughout Canterbury, on the West Coast and as far south as Rangitata.

He focuses on residential irrigation and contract work for PGG doing farm irrigation work. He does a lot of servicing and repairs to people’s properties, including reprogramming of controllers and fixing irrigation.

“We fix broken sprinklers and broken lines. We’ve got a cable locator so we can track the cables and find any breaks in the control cables, or find a valve that might be buried in the ground.

“This year we completed the Victoria Square rebuild. They call it the jewel in the crown of the Christchurch rebuild. They’ve brought it up to a modern standard.”

“The big thing we’ve got into at the moment is using WiFi controllers. We’ve installed the most WiFi controllers in Canterbury. These programme back to your phone so you can run your whole irrigation system from your phone, from anywhere in the world. It was quite handy while I was in Singapore last year because it gives you your weather read outs as well.

“So you know how much rain’s fallen. They self-adjust so if it’s a really hot, dry, windy day, it’ll increase your run times on your controller automatically. And then if it rains the next two

days or is overcast it reduces the run times back automatically.”

Phil and his staff have their spraying certificates, so they chemically spray people’s lawns for moss and weeds.

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They have an overseeder which puts seed into an existing lawn, where there are bare patches, or into new lawns. They can install pipes and power cables, and can also fix lawns to allow air and moisture into the soil. CT

Testimonial “Phil Hobson from BWS has been fantastic to work with, very explanatory and I loved being able to see the sprinklers in action before we got them. Phil has been more than helpful, really friendly and I highly recommend his work.”

Best Water Solutions Irrigation and Lawn Care 027 467 6183 AH: (03) 347 9972 www.bestwatersolutions.co.nz

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Phil gets a lot of repeat work for home owners installing irrigation systems, and he also works with landscapers.

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www.canterburytoday.co.nz

Issue #152, 2018 | 23

Goods & Services | FordBaker Valuation

Valuations and advice you can trust Highly respected and trusted valuation and property advisory/ consultancy firm, FordBaker Valuation Ltd is celebrating its 30th anniversary.

FordBaker operates as a valuation and property advisory business. FordBaker is truly independent in comparison with many other property consultancy companies which have real estate, property management and propertyrelated operations included.

The company was formed in 1988 through the merger of two of Canterbury’s oldest and most trusted valuation and real estate companies Ford Hadfield established in 1906 and Baker Bros in 1877.

Decades of experience

South Island’s largest While many valuation companies here are internationally-owned, FordBaker is the largest locally-owned valuation practice in the South Island and one of the largest in New Zealand with 15 valuers.

Steve McCormick, FordBaker’s general manager, says its valuers are a team who respect and seek each other’s opinions and experience, and the company has a strong peer review process in place to ensure their clients get the best service.

“The team works together a lot and this is very important because valuation is a subjective profession and requires careful judgment and in many instances, the appropriate weighting of a range of information."

FordBaker’s managing partner, John Radovonich says the company’s most valuable asset is its people, current and past, that have built a company reputation of excellence and high integrity.

Its team of 15 valuers have in excess of 200 years’ combined expertise and experience to provide expert, trustworthy, impartial and confidential property valuations and consultancy.

Many are specialists in their fields.

“The team works together a lot and this is very important because valuation is a subjective profession and requires careful judgment and in many instances, the appropriate weighting of a range of information.”

- General manager Steve McCormick

FordBaker Valuation director Simon Newberry (left), and managing partner John Radovonich.

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24 | Issue #152, 2018

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Goods & Services | FordBaker Valuation “FordBaker benefits from the team’s experience, particularly our younger valuers who enjoy this collegial work approach.”

Major earthquake impact FordBaker’s diverse client base ranges from first home buyers through to territorial authorities, universities, government organisations and large corporates.

The impact of the Canterbury earthquakes on the company has been significant. The number of valuers in the company doubled in response to a large increase in the volume of work, and the range and complexity of the assignments has also been challenging.

Simon Newberry, a director of FordBaker, confirms that “Valuers have to consider more issues in post-earthquake times, such as the repair work quality, geotechnical land classification, flooding and liquefaction vulnerability, structural strength and what damage has occurred to a property which is not necessarily recorded on official local council documents”.

be an Associate of the New Zealand Institute of Valuers. The Associate status is generally required by banks before accepting a registered valuer’s report.

“We are proud to be a progressive company which is committed to employing young valuers. They provide a youthful enthusiasm and a vibrancy to the business as well as contributing significantly to the company’s technological needs,” John says. CT FordBaker Valuation Ltd Level 3, 48 Fitzgerald Avenue Christchurch (03) 379 7830 fordbaker@fordbaker.co.nz www.fordbaker.co.nz

WE ARE DEDICATED TO THE SAFETY OF YOUR STAFF, CONTRACTORS AND THE PUBLIC.

— Advertising Feature

With more than 50 years’ experience in the construction sector we are well aware of the needs of the industry. This means we realise how important the safety of your best asset – your staff – is to you and your company’s future.

So, as a local company servicing New Zealanders in the construction industry, we are committed to the safety of your staff.

FordBaker’s range of work associated with the earthquakes was wide ranging, including valuations for compulsory acquisition in the central city and suburban red zones, pre-loss market indemnity valuations, assessments for properties with increased flooding and liquefaction vulnerability, together with an increase in commercial and residential valuations for reinstatement insurance purposes to ensure owners have suitable cover in the future.

And when you deal with us you’re dealing with the owner, which means you receive a superior and speedy service – every time.

Our extensive construction knowledge ensures we understand local compliance issues and we realise how critical your deadlines are and we guarantee to be on time – check out our Secureguarantee.

Secureguarantee • We guarantee to beat any written quote by 10%

A progressive company John says the company is an excellent training ground for graduates. A valuation degree takes four years, which is then followed by three years as a graduate valuer, before an application for registration can be applied for.

A registered valuer must then complete at least another year’s work before they can apply to

FordBaker provides valuations and property advisory covering the following:

• We guarantee to return all quotes within 48 hours otherwise you will receive the first week rental FREE of charge!

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The FordBaker website provides a full breakdown of the types of valuations and consultancy undertaken.

Visit, www.fordbaker.co.nz.

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Issue #152, 2018 | 25

Focus | Timaru

A great place for business and living With a population of 47,000, the Timaru District, as part of the wider South Canterbury region, is centrally located on the South Island’s east coast with an infrastructure backed up by a lifestyle second to none where else would you want to live and do business?

To the north of Timaru, Christchurch is only two hours’ drive away, while 2.5 hours to the south is Dunedin. Well serviced by road, rail, sea, air and enviable digital connectivity, the Timaru District is nationally and internationally connected in a way many other areas can only hope for.

State Highway 1 dissects the district, from north to south and PrimePort Timaru nestles on the edge of the CBD, along with the main trunk railway line - all making for fast and efficient access to a variety of distribution networks.

Timaru is connected via a twice daily service to New Zealand’s capital, Wellington.

Timaru District is home to a variety of market leading businesses and industries, which demonstrate a high level of forward thinking, coupled with a “can-do” attitude.

available and expansive capability to fully support and service local industry. Globally recognised producers and manufacturers, including McCain Foods and Fonterra, have a significant presence in the Timaru District.

“We’ve got more people working, more people spending in retail and on cars and commercial vehicles, and strengthening commodity prices – it’s all good news.”

From technology to logistics to education, the district has some of the best resources readily

“The speed at which we make things happen and the collaborative nature in which businesses

- Chief executive, Nigel Davenport

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• Process automation • Industrial electrical services • Inhouse design and build • Data, communication and control networks • Turnkey project management • Realtime process tracking • Industrial database development

Focus | Timaru

Timaru District business stats for the year ended March 2018: • The Timaru District economy grew 2.2% — the fastest it has been since 2015 • Timaru District GDP is $2,357 million in for the year to March 2018 • Total guest nights in the Timaru District increased by 4.2% in the year to March 2018 • Visitors stayed a total of 314,101 nights in the Timaru District during the year to March 2018, which was up from 301,440 a year ago • The annual average unemployment rate in the Timaru District was 2.8% in March 2018, a drop of 3.4% from a year earlier.

This compares to the New Zealand average unemployment rate of 4.6% over the same period proactively work with each other is, I believe, unequalled anywhere in New Zealand,” says, economic development agency, Aoraki Development, chief executive, Nigel Davenport.

The latest Quarterly Economic Data Report, released in May this year, shows economic growth in Timaru District is the fastest it has been since 2015, and the good news for the district is that the positive growth is expected to continue at a healthy pace in the year ahead.

The report is prepared for Aoraki Development by Infometrics and shows that the Timaru District economy grew 2.2 percent in the March 2018

year, which is slightly above the average for the Canterbury region (2.1 percent) in the same period.

by the prediction that the healthy growth is expected to continue over the next year,” Nigel says.

The report says that with more people in work, more people are spending, which is reflected in higher retail sales.

“We’ve got more people working, more people spending in retail and on cars and commercial vehicles, and strengthening commodity prices – it’s all good news.”

In the March 2018 year, retail trading activity rose 4.5 percent from a year earlier. The number of Jobseeker Support recipients has plunged 5.9 percent since the March 2016 year, compared to a national decline of 0.5 percent.

“It’s a great report on Timaru District’s economic performance and everyone should be heartened

Nigel says businesses or individuals interested in looking at the opportunities in Timaru District can contact Aoraki Development for assistance and introductions.

• Electronic card retail spending in the Timaru District, as measured

by Marketview, increased by 4.5% over the year to March 2018 compared to the previous year • The average current house value was $351,261 in the Timaru District over the March 2018 year.

This compares with $659,904 in New Zealand.

“We’re here to help potential new investors look at the opportunities and to help them make right

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Timaru District...

Abundant opportunities with an enviable work-life balance

Aoraki Development Economic Development Agency for the Timaru District www.aorakidevelopment.co.nz E: enquiries@aorakidevelopment.co.nz T: 03 687 2682 www.canterburytoday.co.nz

Issue #152, 2018 | 27

Focus | Timaru

Focus | HHA Associates

“We have abundant opportunities here and we are ready to grow. We also offer an enviable family lifestyle and a great work-life balance.

Timaru District lifestyle stats at a glance 2018 • The average commute in Timaru is 5-10 minutes • Timaru is home of the world famous Trevor Griffiths Rose Garden at Caroline Bay

- Chief executive, Nigel Davenport

• Caroline Bay was voted in NZ’s top 10 favourite family beaches 2017, by AA Traveller

connections when they’re considering investing in our district.

• Timaru District is under two-hours from snow to surf - four ski areas are less than two hours’ drive from your doorstep here. (Dobson, Roundhill, Fox Peak, Ohau). Or you can take a surf: check out the Lighthouse reef, just 20-minute drive from central Timaru

“We have abundant opportunities here and we are ready to grow. We also offer an enviable family lifestyle and a great work-life balance.

“You can move to Timaru District and find affordable housing, great schools and an incredible outdoors, with skifields and high country lakes on our doorstep. We encourage you to take a closer look at Timaru.” CT

Aoraki Development (03) 6872682 enquiries@aorakidevelopment.co.nz www.aorakidevelopment.co.nz

• Temperature & Sunshine hours Timaru’s January mean summer maximum temperature (recorded by the Met Service is 21.5 degrees, with a mean annual 1817 sunshine hours.

• Central location – Timaru District is just two-hours’ drive from Christchurch, 2.5 hours’ drive from Dunedin, 2.5 hours to Aoraki Mt Cook village.

• NZ’s most significant collection of Maori Rock Art can be found at Te Ana Maori Rock Art Centre, in downtown Timaru, with visual displays and tours available to sites in the region.

— Advertising Feature

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HHA - delivering business software for 25 years In an industry renowned for fast pace of change and constant re-invention, Helen Henderson has not only managed to stay the course, but over the past 25 years has taken her fledging software firm, operated from home on the family farm, to a renowned industry leader with a reputation for innovation and excellence, operating in multiple locations around the South Island and servicing clients nationally.

A move to the rural community of Geraldine from Dunedin in 1985 brought with it the opportunity to take up the Intersoft Systems Ltd & IMS payroll dealerships, and Helen started the HHA operation from home with dial up cabling and a cellphone she fondly remembers as the “brick phone”.

Helen slowly but surely built up a client base and has worked hard to surround herself with a highly talented and dedicated team over the years.

Rural Carriers / Stock Cartage Fertiliser Spreading & Cartage Ballance & Ravensdown Stores Sawdust & Bark Supplies Gravel / Rock / Lane Maintenance Coal / Compost Supplies TITIROA TRANSPORT ARE PROUD TO BE SUPPORTING HHA ASSOCIATES

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She strives to offer an environment where people can work to their strengths and interests, while also enjoying a life, and this includes the long-serving Jenny Timblick and Amanda Taylor.

As the client base increased in the 1990s, so too did the workload, and the team has grown to 11 staff across three locations (Christchurch, Geraldine and Dunedin) with flexibility underpinning the operations of the business.

The business aimed to service the finance lending industry by taking commercial software and customising it to the client's needs.

As HHA's reputation for excellence grew in this highly specialised field they attracted a loyal client base, many of whom still have a relationship with HHA today.

Talking to Helen you get the very definite impression that she has taken everything in her path in her stride, addressing challenges and embracing opportunities as they come and although she is very modest about her success, HHA is a credit to her drive and commitment.

Here's to the next 25 years at HHA Associates. CT

HHA Associates Ltd PO Box 75 Geraldine 7956 (03) 693 1121 office@hhaassociates.co.nz www.hhaassociates.co.nz — Advertising Feature

Focus | The Aurora Centre

Vital performing arts venue re-opens in Christchurch The wonderful multi-purpose Aurora Centre for the Performing Arts has thrown its doors open again for international and local artists and performers.

Upcoming events at the Aurora Centre: • Northwest Music Festival, 26-28 June • Takumi, Japanese Drumming Group, 4 August

available for disabled patrons to move from the auditorium to the Green Room.

The centre’s Green Room is generously proportioned and able to handle large casts of performers, accommodating up to 150 people.

As well, there are foyer areas, three dressing rooms and bathroom and toilet facilities.

The centre has been undergoing earthquake Connected classrooms are also available for repairs since early this year and a substantial part large casts. of that work programme, has been completed.

International and national artists and A vital part of Christchurch’s performing arts performers have graced its stage, while many community, it is located in the premises of secondary schools and community groups in Christchurch choose the Aurora Centre to stage Burnside High School in the west their productions. of Christchurch.

The venue has much to offer with its modern, well-proportioned, updated and comfortable facilities.

A technical rebuild

It has played host to artists as diverse as renowned British actor and Lord of the Rings star Sir Ian McKellen and legendary Australian singer Jimmy Barnes.

The centre’s auditorium seats 700 people in ergonomically-designed tiered seating arranged in 20 rows, with large seat spacing and chairs alternating so that no two seats in consecutive rows are directly in line with each other, ensuring great views.

Off-street car parking, at no charge, is available for around 220 vehicles for patrons. All of Row A is wheelchair accessible and a chair lift is

• Arj Barker – Organic, 14 September.

All parties have been delighted with the teamwork and outcome of the new system. This upgrade should extend the Heat Pump AC system’s life for another 20+ years. CT Aurora Centre manager, Richard Wiltshire and actor Sir Ian Mckellen.

pre-heat option was replaced with a more energy efficient hot water heat pump system. This is relatively new concept which Temperzone and Hartnells are pioneering in Christchurch.

Replacing the Aurora Centre’s roof involved crane lifting the air conditioning off the building. As the existing air-conditioning was coming to the end of its lifecycle, it was logical that the heat pump AC units be replaced at the same time – replaced with more energy efficient units using up-to-date technology.

The HVAC system designers Powell Fenwick, in conjunction with installers Hartnell Coolheat Ltd, choose local company Temperzone’s products, because of the short lead time and long life of the building’s previous units.

One of the unique elements of the application was the high fresh air requirement of the AC system. The old expensive-to-run electric

Proud to be working with Burnside High School on this exciting project.

The Aurora Centre Burnside High School 151 Greers Road Christchurch 8440 www.learn.burnside.school.nz — Advertising Feature

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Issue #152, 2018 | 29

Focus | Pride In Print Awards

Focus | Spectrum Print

Pride In Print Awards mark 25 years of excellence Now in its 25th year, the annual Pride In Print Awards is the premier awards event for the printing and graphic arts industry, and entries are judged by key printing experts and peers.

Amcor Flexibles Asia Pacific’s Christchurch plant won the Supreme award, as well as best packaging award, at the 2018 gala awards evening at Auckland’s Sky City Convention Centre.

The winning entry, which judges describe as a “well-executed piece of Kiwi excellence,” was for Farrah’s Fajita Spice Mix. “Surprised” is how Amcor’s Mark Thian describes the way he feels about the win. “We have won the Supreme award before, but this time is even better.”

Mark says what really “spins his wheels" about this entry, is the fact that every department at the plant in Christchurch had a hand in producing the product. It was very much a team effort.

Award manager Sue Archibald says Amcor Flexibles produce excellent packaging for high-end clients. The manufacturing process, she says, for this type of packaging is highly complex and often done in Asia, so it is fantastic that New Zealanders are doing such high-quality work.

Promoting sustainability Sue says it is encouraging to see a sustainable product take out the top award.

Currently, food wastage is an enormous issue throughout the world. And, according to Love Food Hate Waste New Zealand, Kiwis throw out a massive 122,547 tonnes of food annually, which is equivalent to 213 jumbo jets.

A common reason for food wastage is it going off. Consequently, an increasing number of food manufacturers now use flexible packaging products because, compared to rigid plastic containers, it is easy to store and seal and prolongs the shelf life of food.

GOODMAN ENGINEERING

PROVIDING AN EXTENSIVE RANGE OF GENERAL AND PRINTING ENGINEERING SERVICES Our services include all types of Bearing Replacements, Design and Build Services, CNC Machining, Plant and Equipment Repairs, Preventative Maintenance, Lathe and Milling Work, Pneumatic Servicing, All Types of Welding, Etc.

Congratulations on winning 6 golds, SPECTRUM PRINT

Sue Archibald inducted into Pride In Print Awards Roll of Honour Pride In Print manager Sue Archibald received a standing ovation at the 2018 awards event when it was announced that she was to be inducted into the Pride In Print Awards Roll of Honour.

Sue says she was stunned by the response and didn’t have an inkling that she was to be honoured this way.

The roll of honour was set up in the early 2000s to recognise those who had played a strong role in the development of the awards, and honours them for their services to the programme. The first to be inducted was Warren Johnson.

Chairman Scott Porter told the crowd that since the inception of the Pride In Print Awards programme 25 years ago, “one person has been instrumental in the development of the process, systems and format of the entire organisation. From the co-ordination of campaigns for entries the judging roster and execution of the judging process right through to the planning and production of the awards' night event.

Spectrum’s Pride In Print gold rush

“Sue Archibald’s commitment to our industry and the awards has been evident from day one, her passion and desire to make it the best it can be is evidenced in the growth of the awards and the quality of the events that we have all witnessed over the years.

It’s the fourth year in a row Spectrum Print has deeper selection of printing services than the netted several golds and been awarded category individual companies could. golds for two of those years.

“We have the largest and most comprehensive Spectrum Print has a longstanding reputation offering of printing services in the South Island,” for outstanding quality in its printed products.

Sonia says. “We are very busy and operate 24 It offers its services in Canterbury and right hours a day and six days a week.” through the South Island.

Besides offering wide format, offset and digital “We offer high quality, full production capability printing, Spectrum Print has a comprehensive using the most modern equipment across bindery on site in Christchurch and has a digital offset, digital and wide format print, and offer printing service in Dunedin which is supported large and small print runs,” Spectrum Print by the broad range of services in Christchurch sales director Sonia Dench says. for offset work.

“To stay as determined and focused as she has for the last 25 years is testament to Sue and her great personality that has allowed the awards to reinvent itself over this period of time, without ever compromising the end goal of giving New Zealand printers a world class platform for the promotion of the skills and attitudes that keep us on top of the world in innovation and quality of execution within our specialist fields.”

He says Sue was “the epitome of the phrase 'camp mum', tirelessly chasing all of us and keeping us focused on the job at hand, even when some times the energy levels were at an all-time low”. CT

Over the past 10 months Spectrum Print, part of the Blue Star Group, has merged with two other local printers, Wickliffe South Island and Maxim Print and Digital Christchurch, to form a company with 68 employees. The three companies are complementary in their skills, technologies and expertise.

The merged company retains the Spectrum Print brand and provides a much broader and

“We also offer a design service, have a very strong logistics offering in Christchurch with our storage and distribution services and have a growing customer base we provide branded promotional merchandise to, enabling us to provide a full service for them.”

The range of its printed material is impressive - from wine labels by the thousands, bespoke food and other packaging, to business cards,

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30 | Issue #152, 2018

Multi award-winning commercial printers, Spectrum Print, has this year scooped seven golds in the prestigious industry awards - the Pride In Print Awards.

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• (03) 381 2651 • info@formes.co.nz • 21 Garlands Road • PO Box 22-784 • Christchurch (8140) • www.formes.co.nz

SPECTRUM PRINT

Focus | Spectrum Print

Focus | Hohepa Canterbury

menus, posters, annual reports, magazines, reports, booklets, flyers, brochures, books, and more.

What are the services at Spectrum Print?

“We work with all market sectors, manufacturers, corporates, agencies and independent business owners,” Sonia says.

• Pre-press

“We have customers for whom we are the preferred supplier and we carry out all their printing work. We’re lucky to have a strong base of those, but we are always working to increase the number of customers we can add value to.

• Print

“We are a solution-focused company and we like a challenge. If a customer wants something done, we will work with them to come up with a concept to produce what they want within their budget,” she says.

• Finishing and binding

“We can best add value for our customers when we come into the process at the concept stage.

Our staff have the skills and experience to guide our customers through the process and produce printed products of the highest quality for them.

“We can fully advise and recommend which printing methods, materials and technologies suit the printing project and troubleshoot before it is too late.”

• Multi-colour printing • Digital printing • Wide format printing • Logistics.

So, Spectrum Print can offer clients multichannel marketing solutions by managing their integrated print and online marketing campaigns and track results, so the customer can measure the effectiveness of what they are spending their budgets on.

“The industry is changing and it’s exciting to be a part of it,” Sonia says. CT

Spectrum Print 23 Cumnor Terrace Woolston Christchurch (03) 365 0946 Print is still a very viable and sought after means spectrum@spectrumprint.co.nz of communication but in the ever-changing accounts@spectrumprint.co.nz environment of social media the Blue Star Group www.spectrumprint.co.nz has recognised the need to bring print and social media together.

— Advertising Feature Spectrum has 10 account managers working with its customers, backed up by a great team, all of whom ensure jobs are completed to the highest standards and customer satisfaction.

Helping change lives Dementia service Hohepa Canterbury has been Each region has its strengths, and Hohepa creating opportunities for people with an intellectual disability in the Canterbury has developed a dementia service.

Hohepa is the only provider in Canterbury region for more than half a century. offering a specialised service for intellectually disabled people with dementia.

The organisation offers services and supports This is a vital service and includes support for adults with an intellectual disability – from computer classes, to getting their hands dirty on for people with dementia many of whom have Downs Syndrome and are at higher risk of a farm, to providing a place to live. developing the condition.

It currently supports over 100 people within Canterbury and this support ranges from Support contract educational workshops to residential support.

Canterbury also offers flexible support as part “Our focus is on getting people involved in the community, doing things they like. It is hugely varied - no two days are ever the same and we ensure people keep growing as individuals,” says Hohepa Canterbury’s general manager Arnah Trelease.

of a contract aimed at school leavers and other people with individualised funding packages.

Currently nine people have a support contract where they buy the services they need from the organisation.

A recent example of this are three men who are renting a house in Ilam who look after their Nestled at the foot of the Port Hills, the own groceries and rent payments, and contract Barrington Street campus offers many Hohepa to provide a few hours support educational, sporting and cultural activities. Nine each week. kilometres away, the Halswell farm provides a Hohepa also helps to find voluntary and paid wonderful rural environment. work for the people they support in a variety of At Barrington, activities include, cycling, music, places including supermarkets and cafes. CT bread baking, preserves, arts and crafts, exploring Maori culture and current affairs.

Hohepa Canterbury Fitness rooms are very popular and a range 23 Barrington Street of therapies include massage, art, eurythmy Beckenham (movement therapy), and speech and drama.

Christchurch For those who enjoy singing, there is a choir (03) 332 3179 and performances are provided on special canty@canty.hohepa.org.nz occasions. Barrington also supports a mix of www.hohepacanterbury.com houses and flats, with some houses nearby in the community.

— Advertising Feature

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Issue #152, 2018 | 31

Focus | Juice Products New Zealand

Premium ingredients deliver healthy flavour Easily the country’s largest, and one of the world’s biggest carrot juice concentrate producers is based in Timaru, with vegetables and fruit nourishing people all over the world.

CEO Yabby Yabuuchi says Juice Products New Zealand (JP-NZ) is processing 65,000 metric tonnes of raw carrot to produce 8,500 metric tonnes of natural concentrated juices, which is mainly exported to countries in Asia, North America and Australasia.

JP-NZ originally started as Timaru Concentrate Limited in in the nineties. In 2008, the business was expanded and relocated in Washdyke Industrial, still in Timaru, where they remain today.

In 2014 Sumitomo Corporation, one of the biggest Japanese diversified trading houses, bought into the business. They had a long relationship with JP-NZ as a carrot juice supplier into the Japanese market. Sumitomo improved product quality together with JP-NZ, and promoted their products.

goodness products for their customers overseas and at home.

JP-NZ use carrot, beetroot, blackcurrant, boysenberry, and feijoa for juice concentrate, juice single strength, puree and pulp. Carrot production makes up 90 percent, with rest being spread between the other products.

Being based in South Canterbury allows the opportunity to take advantage of a region known for its abundance of fertile land and its ability to produce vast crops, a real ‘food bowl’ of New Zealand.

Their mission is to enrich and nourish people’s lives by bringing healthy, natural and quality products to their customers. They focus on being a leading provider of healthy natural New Zealand

"This direct access to such quality fresh fruits and vegetables leads to better quality products for our customers and their end users, says Yabby.

“We basically make a concentrated juice which other companies (our customers) use as an ingredient in their products — healthy vegetable based beverages and food products, for business to business sales and uses, and they then produce final juice products for retail.”

- CEO Yabby Yabuuchi

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32 | Issue #152, 2018

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COOLPAK

COOLSTORES Ltd HEAD OFFICE 126 Hilton Hwy, Washdyke.

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Focus | Juice Products New Zealand They produce four colours of carrot juice orange, yellow, purple and clarified. Carrot juice concentrate is manufactured from sound process grade carrots. The extracted juice is pasteurised, evaporated, packed and frozen. The concentrate does not contain added sugar, preservative, colourings or flavourings.

“We basically make a concentrated juice which other companies (our customers) use as an ingredient in their products — healthy vegetable based beverages and food products, for business to business sales and uses, and they then produce final juice products for retail,” says Yabby.

Ninety percent of their customers are in Japan, and the rest are based in Australia, USA and some Asian countries like Taiwan, Malaysia.

carrots. The company has a close relationship with growers, as well as local community, employees and customers.

Due to recent world climate change, traditional production areas may not produce them as they always have, says Yabby. However, according to some research, New Zealand could increase its crop yield due to the climate warming up.

Currently JP-NZ is struggling to keep up with high consumer demand. They’re considering expanding their production capacity in the next 12 to 18 months.

All of JP-NZ’s raw material comes from the fantastic, healthy and high quality local vegetables and fruits grown in the Canterbury region. They have annual contracts with around 13 growers in the region who grow all their

The four colours of carrots produced at the factory, (yellow, purple, orange, white) are all grown and harvested locally.

Today their target market is China and South East Asia, where they’re aiming to increase demand.

“These are seen as new growing opportunities,

but our current Japan market is also looking at increasing requirements,” says Yabby.

JP-NZ has grown to be a significant juice provider on the world stage by listening to the customer’s voice, and constantly improving their company and products.

They believe demand will continue to grow.

Currently they are developing greener types of vegetables juices and purees which seem to be in demand.

Hoppers at the factory full of delivered carrots ready for processing into the next batch.

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Issue #152, 2018 | 33

Focus | Juice Products New Zealand “Generally speaking, with an increasing average income level, demand is changing from ordinary juice - such as five percent orange juice and 100 percent fruit juice - to 100 percent fruits and vegetable juice because of health consciousness, especially in China and South East Asia.

“New Zealand is in a good location to deliver our goodness products to these areas,” says Yabby. CT

Juice Products New Zealand Limited 55 Sheffield Street Washdyke Timaru (03) 687 4170 office@jp-nz.com www.jp-nz.com

Focus | Lush Brushes Painter & Decorator

Bringing any space to life

JP-NZ is fully committed to: Quality control Strict quality control ensures consistently high quality products are manufactured to customer specifications.

New development A new process facility was built in 2008 incorporating the latest process techniques for high quality purees and concentrates.

Product innovation Constant innovation and product development offer new products and opportunities to the market.

Customer service Highest service and sales support is provided from the sales team.

— Advertising Feature

Working in with the client, leaving a clean worksite and causing minimal disturbance is as important as doing an excellent painting job, says Lizelle Carson, owner of painting and decorating company Lush Brushes.

“We work around the client’s lifestyle,” says Lizelle. “We are aware that we are in their home, so we make sure we work at a time that suits them, and always keep our worksite clean; after all it’s somebody’s home we’re working in.”

She says this approach extends to making sure they turn up on time, every time and always communicate with the clients.

Lush Brushes provides residential painting and decorating for clients throughout Christchurch and Canterbury.

They work with home owners, along with builders and building companies, who are building new homes and doing renovations.

Along with interior and exterior painting, they provide a plastering service, crack repairs, skim coating, and Gib stopping.

Lush Brushes’ services: • Interior and exterior painting • Interior plastering • Crack repairs • Skim coating • Gib stopping • Wallpapering • Spray painting.

Lizelle says it is this ability to provide a full package that has earned them a good reputation with builders and building companies, and it is something home owners really appreciate.

“Because we offer a full package we can transform the look of rooms and exteriors that are in a neglected state.”

She says they also offer very competitive prices, which clients also really appreciate, as there’s nothing like getting a job well done and a good service at a good price.

Lush Brushes painting and decorating service is not limited to painting the interiors and exteriors of homes.

They undertake jobs of all sizes, including fences, pergolas, decks, and outdoor furniture.

“Basically if it can be painted we can paint it for you.”

While their focus is primarily on residential painting, they also undertake work for commercial clients, and guarantee the same high level of workmanship and commitment to working in with the client to minimise interruption. CT Lush Brushes Painter & Decorator Ltd 021 257 5839 info@lushbrushes.co.nz www.lushbrushes.co.nz — Advertising Feature

A staff member busy to fill drums with the finished product (concentrated juice) after processing.

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34 | Issue #152, 2018

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68 Montreal St, Sydenham. I Freephone 0800 99 99 76 info@rstradecentre.co.nz I www.rstradecentre.co.nz

Goods & Services | Canterbury Accountants and Taxation Specialists

Working with you to benefit your business You are not alone. Hundreds of small businesses just like yours dread the filing of tax and GST returns. Let Canterbury Accountants and Taxation Specialists Ltd take the worry and complexity out of it for you.

The accountancy firm helps scores of small businesses and self-employed people with annual tax, provisional tax and GST returns, as well as cashflow issues and what expenses can be claimed, and it does that at affordable rates.

See those rates at www.canterburytax.co.nz.

The company’s partner William Cheng says many small businesses and self-employed people have similar problems.

“Most know little about tax and GST obligations.

We like to meet our clients and form a trusting relationship with them to help them sort out these things. And we do not charge them for quick enquiries over the telephone.”

The company’s four experienced accountants help small businesses with understanding their accounts, minimising their tax obligations, setting goals, producing plain English financial reports, cashflow projections, and they provide advice on ownership structures which best suit the business.

Back row, from left: Ricky Allin, accountant, Karen Schori, administrator, Jeff Williams, senior accountant. Front row, from left: William Cheng, partner, Joy Foot, receptionist, Stella They also provide administration services to businesses, help businesses through the processes of setting up and registering their businesses, and setting up and running trusts, all at reasonable prices.

Lee, senior accountant.

“We keep ourselves up to date with all the changes in regulations and legislation, so we can advise our clients well,” William says.

We keep ourselves up to

The firm uses the latest and highly popular accounting software Xero, which it will train small businesses for free to use.

regulations and legislation,

William says the Xero software is a great asset for small businesses and allows them to keep track of critical information like cashflow, expenses, debts owed to a company, and debts the company owes.

clients well.”

Who are regular clients of Canterbury Accountants?

• Small businesses • People starting a business • Contractors • Investors • Self-employed • Landlords.

“Most know little about tax and GST obligations. date with all the changes in

Christchurch (03) 366 5776 admin@canterburytax.co.nz www.canterburytax.co.nz

so we can advise our - Partner William Cheng

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— Advertising Feature What are the main services Canterbury Accountants offer?

• Financial reporting

While there is a monthly charge for using Xero accounting software, it saves business owners a great deal of time and stress and that time-saving is worth more than the monthly charge, William says.

• Annual tax returns

“The new accounting software takes away the worry for small businesses and frees them up to do what they do best, which is run their businesses and make more sales.” CT

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Issue #152, 2018 | 35

Property & Construction | Mark Prosser Builders

Award-winning builders After more than three decades in the home building business, a Christchurch builder has collected over 35 national awards, grown a solid track record on builds of one million dollars and above, and won the trust of sought-after architects around the country.

Mark Prosser Builders started with humble beginnings when Mark left St Andrews College in Christchurch at the end of fifth form, says his wife and managing director of the company, Melissa Prosser.

His mother stepped in again and got Mark his first job at the Hammersley Engineering offices on Hills Road in Shirley.

“He really wanted to be a farmer, but his mother said he could leave school only if he started an apprenticeship. He chose building and finished his apprenticeship at 19.”

“It was a six-month job that he finished in three, so after that it just became word of mouth and one job came after another.

“When I arrived on the scene in 1996, Mark was working on the tools with just a couple of apprentices.

“We have always treated each house as if it’s our own and if something doesn't quite fit, then we have made sure it is changed to suit.”

- Managing director Melissa Prosser

He and his employer at the time finished a building contract at the Christchurch Park Royal, but then his employer moved to Australia leaving Mark without a job.

“He was doing some nice architectural and alteration work out in North Canterbury, as we were based in Rangiora and Ohoka, and also building an office block at Eagle Spares in Christchurch.”

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Please contact us in Christchurch for free advice on waterproofing the roofs, decks, parapets, walls and basements of your projects.

36 | Issue #152, 2018

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Property & Construction | Mark Prosser Builders

An award-winning luxury build in Fendalton.

Melissa says things started to change in 1998 at their first House of the Year awards. They entered a house that Mark built in Rangiora for Gerald and Rosie Horton.

“Mark had already built a couple of times for Gerald and Rosie, but this was a house that was a little bit out of the ordinary. It was a beautiful two storey house that Robyn White had designed.

“It had tongue and grove Rimu ceilings in the dining area, a slate benchtop in the kitchen and slate walls in the bathrooms, Macrocarpa exposed ceilings in all other areas downstairs, curved finishes for wall edges, and most importantly this new, fabulous idea of a coloured concrete floor.

“I have always said to our team that the last thing we want is to come and visit our clients after move-in date and not be anything but proud and in awe of the finished product.”

- Managing director Melissa Prosser

“It was 220sqm of funky, two-storey, state of the art townhouse living. It had a combination

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Issue #152, 2018 | 37

Property & Construction | Mark Prosser Builders of different materials, but also had a wonderful appeal.

“Even though it didn’t win the category back then, we did win the interior finish award over all categories, which was a big deal. We went on to win that particular award a few times after that, on top of many category winners.”

“All of our projects, regardless of whether they were large or small, have been heart warming and fun. If you can’t have a laugh along the way then life is going to be pretty boring.”

- Managing director Melissa Prosser

Melissa says over the years the Mark Prosser Builders have tried to stay true to themselves, and work hard to ensure clients are left “happy and content” in their new homes.

“We have always treated each house as if it’s our own and if something doesn't quite fit, then we have made sure it is changed to suit.

move-in date and not be anything but proud and in awe of the finished product.

“I have always said to our team that the last thing we want is to come and visit our clients after

“This is what drives us each day.

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36 Brisbane Street,Christchurch & 18 Albert St, Rangiora 38 | Issue #152, 2018

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Property & Construction | Mark Prosser Builders They have worked with Tennant Brown, Stephenson, and Turner Architects from Wellington, Richard Furze from Auckland, Mason and Wales from Dunedin, and Christchurch architects MAP, Charlie Nott, Darren O'Neill, Robyn White Design, Jason Higham, Barry Connor, and Sheppard and Rout.

Modern interior design of a recently completed townhouse in Merivale.

Over the years they have built a lot of Sheppard and Rout houses that had a technical difficulty about them that transformed into “a marvelous display of function and form,” Melissa says.

Some of these projects made it to House of the Year, and some didn’t because they have clients

A single-storey, four-bedroom luxury home in Merivale.

• Earthmoving • Siteworks • Demolition • Subdivision Development • Driveways • Lifestyle Block Development • Underground Infrastructure • Roading

Contact - Corran Pywell | M: 021 386 794 | P: 03 325 7266 F: 03 325 7366 | E: corran@faulks.co.nz | www.faulks.co.nz

www.canterburytoday.co.nz

Issue #152, 2018 | 39

Property & Construction | Dream Doors

Property & Construction | Mark Prosser Builders who choose anonymity, which the team respects.

Mark Prosser Builder’s guarantee • Our projects will be completed on time and defect free

“All of our projects, regardless of whether they were large or small, have been heart warming and fun. If you can’t have a laugh along the way then life is going to be pretty boring.”

• Your dedicated site foreman will be there for the whole project – start to finish

Although 30 years is long time in one job, Melissa doesn’t think there will be a change of the guard anytime soon.

• Your site foreman will be a Licensed Building Practitioner

“We have a fantastic team of guys that are moving through the ranks and making the most of their opportunities.

When you engage us, we promise that:

• We provide only the best forms of communication – face to face, backed up with email • Your project manager will ensure all details are included and understood • We are fully insured including public liability and contract works • We provide a Master Builders 10-year guarantee along with our contract documentation • We will keep you up to date on progress and assist you with any queries • We guarantee we will make you proud to call us your builders

Reviving your kitchen If the kitchen is the heart of the home then Dream Doors Christchurch is the defibrillator, bringing each and every kitchen they come into contact with back to life–adding the spark, if you will.

“At the end of the day, Mark still likes to know what is going on with each job and never misses a site meeting.

Dream Doors is renowned for “amazing kitchen facelifts”, transforming outdated and underperforming kitchens into practical, smart spaces that add real value to your home.

“So we will keep working towards our next big challenge and the excitement that comes with it.” CT

“We take the stress out of getting your dream kitchen,” says Christchurch managing director, Adrian Kay.

Mark Prosser Builders Unit 10 114 Sawyers Arms Road Northcote Christchurch 8052 (03) 352 2640 office@markprosserbuilders.co.nz www.markprosserbuilders.co.nz

All it takes is a simple phone call to get the ball rolling.

— Advertising Feature

You will understand your health and safety obligations as much as we do.

“We project... manage the whole process for you. We have our own experienced installers and trusted plumbers, electricians and gas fitters to ensure the project gets completed on time and to the highest standard.”

Choose from an array of designs and products ranging from splash backs, bench tops and joinery, to new appliances and everything in between. “We can even bring various samples to your home so you can choose materials and colours.”

Adrian offers a free measure and quote to all his clients. This gives him the opportunity to hear your ideas and get a feel for your style and needs.

“The best place to discuss you plans and ideas is in your very kitchen. Here we can determine how to get the most from your space, and give some suggestions on what style of kitchen would best complement your home and lifestyle.”

Adrian and his team take extreme pride in their work and winning Franchisee of The Year five times running pays homage to this. Their meticulous attention to detail and his honest and reliable service ensures the finished product will live up to your expectations and more.

If the heart of your home needs a reboot, Dream Doors Christchurch is the team you need to bring it back to life. CT Dream Doors Christchurch 13b/1 Stark Drive Wigram Christchurch (03) 338 1081 027 338 1081 adrian@dreamdoors.co.nz www.dreamdoorskitchens.com — Advertising Feature

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whiteheadplumbing.co.nz 40 | Issue #152, 2018

MODERN AND STYLISH KITCHEN CABINET DOORS

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Property & Construction | Canterbury Metalwork

Leading structural steel and metalwork fabricators Being able to provide a complete package gives Canterbury Metalwork an advantage in a competitive market, says managing director Darryl Thorburn.

“We can do it all, from the shop drawing stage to full installation, including fixing steel to concrete, fire rating of steelwork, and dry packing,” Darryl says.

repairs due to the damage caused by the February earthquake, and has been described as a challenging project by many of the groups involved in its restoration.

“We try to offer our clients a full service with The company also modified and installed the minimal tags, and this makes an easy solution for shipping containers for the iconic Restart Mall the contractor.” in Cashel Street, which was one of the first retail outlets in central Christchurch following the He says this, along with their great service, earthquakes and brought people back into the has made Canterbury Metalwork the preferred city and was a major tourist attraction. company for commercial, residential, earthquake repairs and strengthening projects throughout Canterbury.

At present they’re working on some of Christchurch’s key projects, such as strengthening the old Public Trust building on Oxford Terrace.

This heritage-listed building was under threat of demolition, but is now being strengthened and restored and is expected to house a ground-floor restaurant and office space.

Canterbury Metalwork also worked on the Christchurch Town Hall, which required extensive

Its commercial work involves supplying and erecting structural steel for buildings ranging in size from 50sqm to 2500sqm. These structures can have up to 60 tonnes of steel, which is all processed in-house before delivery and installation.

All shop drawings are done in-house using Teklar software, which enables them to react quickly to changes on projects as they progress.

Canterbury Metalwork has worked on earthquake strengthening projects throughout Christchurch ranging from small retail stores to multi-storey

structures and warehouses. It can supply and install all steelwork needed for the building to the required NBS code.

Along with major commercial projects, Canterbury Metalwork also supplies and installs structural steel and metal work for residential properties.

It specialises in hill work and high spec architectural houses, and undertakes detailed work for architectural projects, including balustrades, hand rails, and metal features requiring a high level of craftsmanship. It can provide a supply-only service, or can offer a complete installation service.

Darryl says this new building is not only more comfortable for staff, but will mean Canterbury Metalwork can provide an even more efficient service for its clients. CT

Canterbury Metalwork Ltd 12 Commerce Crescent Islington Christchurch (03) 379 6077 quotes@canmet.co.nz www.canmet.co.nz

Canterbury Metalwork has been part of the Canterbury building industry for more than 20 years. It has a staff of 22, and recently moved into purpose-built premises in Waterloo Business Park.

This new workshop is equipped with the latest Peddinghaus steel processing equipment, and has blasting and painting facilities.

cutting & processing ltd

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Calibration, Certification, Compliance, Consulting & Chartered Engineers Structural & Civil Engineering NDT & Welding Inspection Calibration, Certification Inspection & Testing Mechanical Engineering & Design Verification (Cranes) Design Engineering are proud to be supporting Canterbury Metalwork Now located at: 12 Izone Drive, Rolleston P: 03 348 6713 E: admin@detim.co.nz W: www.designengineering.co.nz

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United Paints are proud to supply coatings to Darryl and the team at Canterbury Metalwork www.unitedpaints.co.nz www.canterburytoday.co.nz

Issue #152, 2018 | 41

Property & Construction | Concrete Solutions

Concrete solutions for any situation Canterbury-owned Concrete Solutions 2003 Ltd has a thirst for new challenges and has flourished over the last 10 years as it's taken on one major project after the next.

Specialising in decorative and commercial concrete placing within the Canterbury region, clients include major and minor building companies, along with landscape architects and private property owners.

Directors John Blease and Jon Schrafft have been in partnership together since 2003, and between them have 40-plus years’ experience.

Both directors are passionate about the work they undertake, and oversee each job from start to finish.

John says, “Staff have grown from two to 14 over the last 10 years. All our staff are Site Safe approved, and the company has achieved Green Status with SiteWise. Health and safety and environmental controls are paramount for us.”

leave all sites clean and tidy for both the client and the environment.

It is also a member of the New Zealand Concrete Contractors Association.

“We were heavily involved in the Canterbury rebuild, including new homes and architectural design work, with all works finished to code of compliance,” John explains.

A recent project they’ve worked on was the Papanui Club, which included exposed aggregate concrete work in some outdoor areas surrounding the building, as well as in its internal courtyard.

The company is also completing works at the Russley Retirement Village, where it is working

“The most common trend today for decorative concrete driveways is exposed aggregate and coloured concrete.”

- Director John Blease

A Rauora Park walkway.

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They received a Health and Safety Excellence Award from Southern Response in 2015, which is accredited to the health and safety protocols that are in place. Concrete Solutions has always had at least two staff members that have current first aid certification. They are very conscious to

on new exterior paths and driveways, along with replacement of existing concrete due to earthquake damage.

It has a huge involvement in a major project in the central city, which includes walkways and recreational areas. It uses the latest technology in

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Concrete Solutions 42 | Issue #152, 2018

Permacolour are proud to support Concrete Solutions

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Property & Construction | Concrete Solutions Concrete Solutions can take care of all aspects of concrete work from start to finish, including the removal of existing concrete when required, excavation, boxing, prepping, placing, finishing and sealing, exposed aggregate, plain, coloured or stamped, slate concrete and floor slabs, for all residential and commercial jobs.

“We are constantly working with our clients to ensure we achieve their desired results while continually looking for new challenges and bigger projects. This is evident by the success of Concrete Solutions 2003 Ltd over the last 15 years,” John says. CT

Testimonial “We have engaged John Blease and his company as our preferred repairer of driveways for insurance claims for the past two years. We have always found John to be a very professional operator and the quality of the work done by the company has been of a very high standard.

Repair quotations are submitted in a timely manner and repairs are attended to promptly.

We have no hesitation in recommending John and his team for any concrete-related work in the Canterbury area. It is pleasing to be able to recommend a company who have professional standards and a very approachable manner.”

Concrete Solutions 2003 Ltd PO Box 20390 Bishopdale Christchurch 8543 0800 CONSOL info@consol2003.co.nz www.consol2003.co.nz

- Geoff Annear, loss adjuster at Crawford NZ

— Advertising Feature A half basketball court at Rauora Park, Christchurch.

decorative finished concrete, with approved subcontractors to undertake concrete resurfacing and grinding if required.

manager, two hands-on directors, two crews for construction, prep and placing, plus a project manager and a quantity surveyor/estimator.

“The most common trend today for decorative concrete driveways is exposed aggregate and coloured concrete,” John says.

“We currently have two trucks, two excavators and eight fully-equipped vehicles for our day to day operations.

The pair started their business working from a small office at home, with only two vehicles, using sub-contractors for earthworks.

“A lot of our work is referral work. Word of mouth goes a long way. We’ve come highly recommended by a number of companies, which we now have a successful working relationship with.”

“Fast forward to today and we’ve moved into a new office, with a full time administration

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www.canterburytoday.co.nz

Issue #152, 2018 | 43

Property & Construction | Snowfed Builders

New library showcases company’s skill Methven’s attractive new public library opened at the beginning of May. It was designed by architect Ken Crosson, to reflect the local environment, with the exterior paying homage to the old Methven library, while the interior evokes the Southern Alps and the province’s braided rivers.

Corrugated iron and board and batton cladding were used to represent the area’s rural heritage.

While this design resulted in a stunning building the local people can be proud of, its intricate design presented some challenges, says Dave McLeod, director of Snowfed Builders, the company that built it.

“The pitch of the roof was at different angles; they all had to be cut individually and it demanded precision work,” Dave says.

Dave has over 30 years' building experience, and the company is a member of Master Builders and Licensed Builders Practitioners.

Along with trained and experienced builders, Snowfed also has a joinery division, so they are able to build kitchens, bathrooms and other joinery products for their clients.

Snowfed provides a design and build service with a range of house designs to assist people who are planning to build a new home.

These can be modified to suit, or Snowfed can work off the client’s plans, to project manage the entire job.

Along with new builds, they also undertake renovations, alterations and extensions of existing homes and commercial buildings.

“The pitch of the roof was at

Despite such challenges, he is proud of the high level of workmanship from the Snowfed team, which the library displays.

different angles; they all had

He believes Snowfed got the contract for the Methven library because they have such a good reputation in the mid-Canterbury area, having completed numerous residential and commercial projects in the 20-plus years they have been building in the area.

demanded precision work.”

They are also able to take on bigger projects, such as the library, because the company has a large team of trained and experienced builders and tradesmen.

While they have developed a solid reputation for completing large residential and commercial projects on time and on budget, they also still undertake smaller jobs.

to be cut individually and it - Director Dave McLeod

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X-Span sheds Snowfed Builders is the local agent for X-Span steel buildings in the mid-Canterbury area. These kitset sheds are designed for a multitude of purposes and are ideal for rural, commercial and industrial use.

Dave says while he is proud of the precision craftsmanship shown in the new Methven library, the same high-level workmanship is shown in

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every building completed by Snowfed Builders, and he is proud of all the buildings the team has completed over their 20-plus years in business. CT Snowfed Builders 151 Barkers Road Rakaia Methven Canterbury (03) 302 9032 027 434 2857 d.jmcleod@xtra.co.nz www.snowfedbuilders.co.nz — Advertising Feature

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PLACEMAKERS ASHBURTON ARE PROUD TO BE SUPPORTING SNOWFED BUILDERS

www.placemakers.co.nz 44 | Issue #152, 2018

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6 Range Street, Ashburton Phone: 03 308 8155 Mobile: 027 3529 909 Email: office@nee.kiwi.nz www.nee.nz

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Property & Construction | First Windows and Doors

Your first choice in windows and doors First Windows and Doors is a family firm, and like any good family it places a strong emphasis on loyalty.

Managing director Simon Carrodus says this loyalty extends to the staff, the customers and the suppliers.

“Staff members are like part of the extended family. We have several staff members who have been with the company for more than 20 years, and the 30 staff members have over 450 years’ combined experience in the industry.”

Simon recently took over First Windows and Doors from his father, making the company a second-generation business.

Next June the company will be celebrating 30 years in business, and Simon says this milestone has been achieved because the company has always ensured it provides excellent service, uses trusted suppliers, provides outstanding workmanship, and always uses high-quality materials.

First Windows and Doors offers a wide choice in windows and doors including: • Standard aluminium doors and windows • Thermal broken options • Klima uPVC doors and windows.

First Windows and Doors serves residential clients throughout the Canterbury area, particularly providing doors and windows for new Simon says the company’s emphasis on loyalty means they work with many repeat clients, who builds and people renovating existing homes.

have also remained loyal to the company over many years.

It has also led to most of the company’s business coming from word of mouth referrals.

He says clients really appreciate First Windows and Doors’ approach to business.

“We focus on getting the basics right. We always ensure delivery on time and that all the loose ends are tied up.”

Simon says he is proud of the high level of workmanship and service provided for by the

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team at First Windows and Doors, and he is looking forward to leading them into the next 30 years. CT First Windows and Doors 7 Langstone Lane Papanui Christchurch (03) 375 0700 firstsmartwood@firstchch.co.nz www.firstchch.co.nz — Advertising Feature

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Issue #152, 2018 | 45

If you just wing each interview, the direction, tone and outcome of each conversation can vary wildly, making it more difficult to compare candidates to each other. The outcome of this can be that, despite spending all that time interviewing people, to a certain extent, you’re still none the wiser.

Then, the chances are, when it comes to deciding who to hire, you’re going to go with your gut, as you won’t reliably be able to compare one answer to another because you didn’t ask each candidate a few standard questions you can compare them by.

So, a little planning can go a long way towards helping you make an informed and considered choice of who to hire, as opposed to just sitting down with each individuals, having a completely random chat, and then hoping you get it right.

Mistake 2

- Overvaluing experience

It is risky to bet too heavily on how much experience a person has, when there are so many factors that determine whether someone will be successful in the role and a good fit for your organisation.

An applicant’s skills, knowledge, aptitude and personality all factor into the equation.

Because experience is a tangible and measurable component, it is very easy to overvalue it above less easily measurable factors such as intelligence, drive, and other components of raw talent.

Experience accumulates with time in the role and skills can be learned and acquired.

Hiring new employees is not an easy process.

You’ve got to wade through a mountain of applications, weed out the few you’re interested in and then interview all the candidates – all while still running your company.

But if you want your company to grow, you need to hire the right people.

You need people that are not only right for the now but can also help you move the business towards bigger and better things in the future.

This is especially so for smaller businesses and startups because they have fewer employees and a limited income with which to work.

Your next great employee might be someone with limited experience, but who has fantastic aptitude and flexibility.

Placing too much stock on a heavy list of qualifications in your job description, or only considering applicants with x amount of experience and not considering other factors, means you might be turning a blindeye to someone better suited to the role and your company’s culture.

However, this is a double-edged sword and there is a flip side.

If you’re looking to hire someone without any experience in the hope of finding someone cheaper – you might be buying into a false economy.

Ignoring a candidate with what you consider to be necessary experience in the hope of saving a few thousand dollars a year by hiring an unproven person, might not actually save you anything, due to the amount of on-the-job training and potentially decreased productivity the less experienced employee will deliver.

So, as with all aspects of running your business, you need to find a balance.

For these companies every single dollar they spend on finding and hiring an employee can affect their longer term success, meaning it’s vital that they avoid making major mistakes while hiring.

But it definitely pays to consider more than just the experience a candidate comes with.

You want someone with the potential to grow into the perfect for your company.

But the trouble is that running a small business is hard work and there often simply isn’t the time to commit to a thorough hiring process; and as result, corners get cut.

Mistake 3

The good news is that your competitors are probably making these mistakes whilst hiring as well. This means there’s an opportunity for you to seize; to waste less time and money by hiring right so you can get back to running your company.

This is a common mistake many small business owners make.

Mistake 1

- Not having an interview plan

The single biggest hiring mistake small business owners make is winging it or not having an interview plan. At best they’ll have a few questions written down on a piece of paper, but little else.

You need to treat an interview like a deductive science. You’ve sorted through all the resumes and selected the best individuals to be interviewed – but now you need a better way of evaluating their suitability for the role than just having a chat and going with your gut.

You achieve this by having an interview plan.

- Assuming the hiring process ends once they’re hired

An employee’s productivity is comprised of 50 percent ability [the reasons you hired them], and 50 percent of what happens once they’re in the workplace.

So conducting a good interview, offering that promising person the job and them saying ‘yes’ is only half the task.

Employees need to be properly induced and introduced to your company, well trained and supported.

It doesn’t matter how impressed you are with someone’s potential – poor training, insufficient access to resources, and little feedback will add up to poor job satisfaction and this will impact their performance.

So recruitment doesn’t stop at the ‘welcome aboard’ handshake – you need to make sure they are introduced, trained and supported every step of the way.

First – decide what questions are the most important, and ask them to each candidate.

IL

OUR D Y O W

N

CY PAC

If you would like to talk to one of our consultants about your recruitment needs, please contact us on

(03) 943 9505 | 022 648 5960 | info@nzrecruit.co.nz

www.nzrecruit.co.nz 46 | Issue #152, 2018

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This doesn’t have to be an iron-clad, exactly repeatable process – but it does need to have some consistency to it so you can accurately assess candidates’ answers in relation to each other.

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Second – know what answers you’re looking for. Then you can assess each answer objectively and place candidates in pecking order.

Property & Construction | Best practice

Property & Construction | News

The insulation equation A research report on the energy efficiency of New Zealand homes has revealed that current minimum requirements for insulation under New Zealand’s building code are not the most cost effective.

The research shows millions of dollars are set to be saved through higher standards of insulation.

Across all New Zealand cities, insulation levels higher than the current minimum required could save residents $70 million over 30 years; the benefits far outweighing the upfront cost.

On average, ceilings required a 50 percent increase in insulation and walls up to 35 percent. Inadequate insulation for both heating and cooling will cost individual households anywhere up to $5,500 over time.

The research was carried out by Pitt & Sherry for Knauf Insulation and is endorsed by the Association of Wall and Ceiling Industries, Australia and New Zealand (AWCI), and the Australian Alliance for Energy Productivity (A2EP).

Hidden building pollution exposed

effective. Across the board, New Zealand homes would benefit from insulation levels above the current standard.

“In addition, the study found that retrofitting is also very cost effective and pays for itself through savings on energy bills in less than eight years in almost every case. This is solid evidence of just how cost effective insulation is for New Zealand homes.

“The benefits of insulation should last the life of the building with minimal maintenance, unlike heaters and air conditioners which need to be serviced and eventually replaced.”

AWCI executive director, Ian Swann, believes the analysis highlights an important issue, given heating and cooling makes up an average of a third of home energy bills.

“This is significant because recent data has highlighted that nearly 60 percent of New Zealand homes still have inadequate insulation.

Yet 35 percent of the energy used in the average New Zealand household is used for heating.

“Cost is compelling, but it’s also important to consider the health and sustainability benefits It analysed the current ‘deemed to satisfy’ levels of better-insulated housing. Uncomfortably low against ‘cost-optimal’ levels in different climates indoor temperatures in winter have an adverse impact on health and heating is expensive.” and house types.

Knauf Insulation managing director, Stuart Dunbar, says that when it comes to insulation, the majority of new buildings will only adhere to the minimum code requirements.

“This research highlights that in most cities and house types this is not the most cost

Topping up ceiling insulation in existing homes was shown to be the number one priority.

About 25 percent of heat from the average uninsulated house is lost through the walls and up to 35 percent of heat is typically lost through the ceiling. CT

Much more must be done to tackle the amount of climate change pollution produced by New Zealand’s buildings, suggests a recent report released by a team of international independent sustainability consultants.

The report by Thinkstep, who work with some of the world’s leading companies, shows that New Zealand’s built environment is culpable for belching out approximately 20 percent of the climate change pollution emitted by New Zealand citizens.

Previous estimates, including April’s report by the Productivity Commission, suggested that our buildings were responsible for roughly five percent of emissions – and maybe even as low as two percent.

But the new report shows that buildings could amount to 20 percent of New Zealand’s carbon footprint when considering their lifetime ‘embodied’ emissions, and the products and services that New Zealanders consume – rather than those that are destined for offshore markets.

The new findings are hugely significant, says the New Zealand Green Building Council, who are backing the study, because it means that the government should increase resources and efforts to reduce emissions from our buildings.

Buildings produce carbon pollution when using energy for things like heating and lighting, and also during their construction, when pollution is emitted through the extraction of raw materials and the manufacture of building products.

The Thinkstep report arrives at the larger figure for the climate emissions of buildings than previous studies because it uses a different methodology, which is widely applied internationally and has been utilised by organisations such as the European Commission, Danish Government, the National

Bureau of Economic Research in the USA, and Motu Economic and Public Policy Research here in New Zealand.

This approach differs as it allocates emissions to a sector at the point of consumption, rather than production, and because it considers the entire life cycle of buildings, including the extraction of raw materials, material production, the electricity and energy use of the building, and the treatment of construction waste.

Thinkstep technical director in Australasia, Jeff Vickers, who is a lead author of the report says, “Buildings and infrastructure are some of the longest-lived parts of our society, so it is crucial that we act now to reduce their contribution to climate change pollution – both through reducing emissions from energy used during the building’s life and through reducing the emissions embodied in the building products that we choose.

“Embodied emissions are increasingly being provided by building product manufacturers through Environmental Product Declarations.”

Sam Archer, technical director of the New Zealand Green Building Council, says the government is taking some very welcome steps to cut our levels of climate change pollution.

“But they really do need to do more to tackle the emissions of our buildings, which make up a significant portion of our overall pollution.

“If they do, they’ll ensure that our families will live in a cleaner, less polluted Aotearoa, and will also ensure that we’ll achieve our important international obligations to tackle climate change.” www.canterburytoday.co.nz

Issue #152, 2018 | 47

Property & Construction | Best practice

Wooden wonders Timber is construction’s material mainstay, playing a strong role in building since the 1800s, based on its natural qualities of strength, durability and an aesthetically pleasing appearance.

According to the New Zealand Timber Industry Federation (NZTIF), the thousand-year tradition has retained its popularity in recognition of cost advantages, access to services and seismic performance amongst many other benefits.

Physical factors Timber-framed construction methods have superior thermal insulating qualities to competing products because of lower thermal bridging

In New Zealand wood has long been favoured over brick for residential buildings because of its ability to flex under stress.

Seismic performance In New Zealand wood has long been favoured over brick for residential buildings because of its ability to flex under stress. Experiments carried out last year by the Building Research Association of New Zealand (BRANZ) show timber is the best construction material for coping with New Zealand’s seismic conditions, even more so for a timber-framed house built on a piled foundation system.

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48 | Issue #152, 2018

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properties. Timber also has a lower temperature gradient profile, therefore reducing the condensation issues associated with steel.

Modern preservatives provide timber with protection against the effects of moisture and insect attack, balanced with minimal use of chemicals.

Timber is also a natural electrical insulator, particularly when dry, as is the norm in modern house framing.

Another key benefit is the ease of access to plumbing, electrical and communication services that a raised timber floor provides.

Sustainability Plantation forests occupy about six percent of our land area and produce more than enough timber and wood products to meet the country’s future needs. Almost all of the timber used in New Zealand’s construction is sourced from these sustainably-managed plantation forests and not from our indigenous forests. This plantation resource continues to expand as harvested trees are replaced and new land planted.

Both our native and plantation forests absorb and store carbon dioxide for the full duration of their life cycle, including when timber is used as a building material. By actually soaking up and storing carbon, timber is the only construction material which has a positive impact on greenhouse gases within the atmosphere.

For more information visit the New Zealand Timber Industry Federation website: www.nztif.co.nz CT

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Property & Construction | Best practice

Making changes to your plans If you want to change your plans before or during construction, you need to let your council know. They can tell you what you need to do, and whether you need to amend or vary your building consent.

The approved building consent is the foundation document of most building work. If you want to change it, you need to follow the correct process.

That way, your consent documentation will be an accurate reflection of what has actually been built, and your project can legally be signed off as complete. The building consent demonstrates how the building meets the building code, both now and for any future building users or owners.

You need to get the right approvals before making changes to avoid potentially serious consequences. Otherwise your building might be deemed unsafe and unhealthy, and noncomplaint with the building code.

There is now greater clarity around considering guidance on minor variations to understand it in and approving amendments to building consents, more detail. including distinguishing between 'minor' and At the end of the build the council might not issue You may also find its guidance on amendments 'major' variations to consented building work. a code compliance certificate. This might cause and product substitution helpful. The guidance problems when you want to sell. The council can The Ministry of Business, Innovation and on amendments was written just prior to 2009 Employment recommends, if you're a designer, also require you to fix the non-compliant work, changes to the legislation and you should talk to builder or council member, that you read its and even pay a penalty. your council if you need clarification.

Councils need to assess all proposed changes to previously consented building work, regardless of the size. They will then decide the best way to approve the change. Whatever is finally agreed needs to be consistent with the approved building consent documentation and recorded in it.

Information courtesy of www.building.govt.nz CT

great lines made easy A great alternative to traditional solid timber framing.

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t 09 373 3933 e info@jnl.co.nz www.jnl.co.nz www.canterburytoday.co.nz

Issue #152, 2018 | 49

Property & Construction | Blair Ward Construction

Making complicated builds simple Renovating is cheaper than a complete rebuild – right?

Not always.

flooring, this home, upon completion, will make a statement.

But how are you to know what the most costeffective option will be?

That is why it is so important to get the right team on board; a team that is looking out for your best interests and providing the most costeffective solution to complete your vision.

Blair Ward Construction director, Blair Ward, has been operating since 2013 and specialises in the complicated – hill sites and architectural builds and renovations.

“I enjoy the challenge of building houses outside of the conventional confines,” he says.

Blair prides himself on his honest approach and strives to find the best solutions to make the building process simple with no hidden surprises, as showcased on his current project – an extravagant home located in the Cashmere hills.

Bold, industrial-style, exposed steel beams and polished concrete floors, softened with natural cedar soffits and American Oak stairs and

“It was a renovation,” Blair explains, “but due to structural issues early-on we managed to explain to the client it was going to be far more cost effective and quicker to build new.”

You don’t need to know what the most costeffective solution will be for your home, let Blair and his team work that out for you. Make the right choice for your wallet and your vision – choose Blair Ward Construction. CT

This project could have easily blown over budget however, Blair’s vast knowledge and expertise, spanning 13 years, allowed him to foresee the problems well before they arose, and was able to offer a faster and more cost-efficient alternative.

From planning through to completion, Blair ensures you will not get taken for a ride. Open communication between himself and clients ensures a unique and personalised experience, tailored to your needs.

“As Registered Master Builders we offer our clients the 10-year Master Build Guarantee.”

- Director Blair Ward

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CONTACT US:

quotes@residentialroofing.co.nz P 03 365 9808 M 027 55 33 025

We don't cut corners, we paint them We are a ‘one-stop’ shop when it comes to decorating your new or old home or project. We have a wide range of experience from young & eager apprentices supported by decades of experienced tradesmen and foremen. We take a great deal of pride and satisfaction turning your dreams into reality. With a focus of starting on time, every time – we move our trades to meet your schedules to provide you with a total solution for the decoration needs of your project.

Our staff are all Site safe, MOJ checked and with three advanced passport holders to keep us up to date with all the H&S requirements for you.

Ph: 03 960 7705 | www.sdm.net.nz Mob: 027 499 1836 (Antony) 50 | Issue #152, 2018

IT IS OUR PLEASURE TO BE SUPPORTING

BLAIR WARD CONSTRUCTION LTD - TURNING DREAMS INTO REALITY.

www.canterburytoday.co.nz

LOOKING FOR STAFF, LAUNCH YOUR SEARCH WITH US! Use the most cost effective and easiest job site in New Zealand.

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PROUD

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Connecting job hunters and employers since 2006 MYJOBSPACE.CO.NZ | 0800 486 329 | 2 IVAN JAMIESON PLACE, CHRISTCHURCH AIRPORT, CHRISTCHURCH 8053, NZ.

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“Be the employer you’d want to work for.”

Ben Scott, Benny’s Barbershop

For tips & resources, visit: allright.org.nz/workplaces