Canterbury Today Magazine Issue 155

Issue 155 | 2020

BRAND POWER IN THE DIGITAL ERA

OF FARM AND FORTUNE Te Akau Racing principal David Ellis’ surprisingly simple approach to life

HOW TO MAKE YOUR ORGANISATION THRIVE Finding possibilities in a changing landscape

10

RESOLUTIONS FOR BETTER BUSINESS IN 2020

What's holding you back?

How money taboos can keep us from being wealthy

What public liability insurance covers you for

If you just wing each interview, the direction, tone and outcome of each conversation can vary wildly, making it more difficult to compare candidates to each other. The outcome of this can be that, despite spending all that time interviewing people, to a certain extent, you’re still none the wiser.

Then, the chances are, when it comes to deciding who to hire, you’re going to go with your gut, as you won’t reliably be able to compare one answer to another because you didn’t ask each candidate a few standard questions you can compare them by.

So, a little planning can go a long way towards helping you make an informed and considered choice of who to hire, as opposed to just sitting down with each individuals, having a completely random chat, and then hoping you get it right.

Mistake 2

- Overvaluing experience

It is risky to bet too heavily on how much experience a person has, when there are so many factors that determine whether someone will be successful in the role and a good fit for your organisation.

An applicant’s skills, knowledge, aptitude and personality all factor into the equation.

Because experience is a tangible and measurable component, it is very easy to overvalue it above less easily measurable factors such as intelligence, drive, and other components of raw talent.

Experience accumulates with time in the role and skills can be learned and acquired.

Hiring new employees is not an easy process.

You’ve got to wade through a mountain of applications, weed out the few you’re interested in and then interview all the candidates – all while still running your company.

But if you want your company to grow, you need to hire the right people.

You need people that are not only right for the now but can also help you move the business towards bigger and better things in the future.

This is especially so for smaller businesses and startups because they have fewer employees and a limited income with which to work.

Your next great employee might be someone with limited experience, but who has fantastic aptitude and flexibility.

Placing too much stock on a heavy list of qualifications in your job description, or only considering applicants with x amount of experience and not considering other factors, means you might be turning a blindeye to someone better suited to the role and your company’s culture.

However, this is a double-edged sword and there is a flip side.

If you’re looking to hire someone without any experience in the hope of finding someone cheaper – you might be buying into a false economy.

Ignoring a candidate with what you consider to be necessary experience in the hope of saving a few thousand dollars a year by hiring an unproven person, might not actually save you anything, due to the amount of on-the-job training and potentially decreased productivity the less experienced employee will deliver.

So, as with all aspects of running your business, you need to find a balance.

For these companies every single dollar they spend on finding and hiring an employee can affect their longer term success, meaning it’s vital that they avoid making major mistakes while hiring.

But it definitely pays to consider more than just the experience a candidate comes with.

You want someone with the potential to grow into the perfect for your company.

But the trouble is that running a small business is hard work and there often simply isn’t the time to commit to a thorough hiring process; and as result, corners get cut.

Mistake 3

The good news is that your competitors are probably making these mistakes whilst hiring as well. This means there’s an opportunity for you to seize; to waste less time and money by hiring right so you can get back to running your company.

This is a common mistake many small business owners make.

Mistake 1

- Not having an interview plan

The single biggest hiring mistake small business owners make is winging it or not having an interview plan. At best they’ll have a few questions written down on a piece of paper, but little else.

You need to treat an interview like a deductive science. You’ve sorted through all the resumes and selected the best individuals to be interviewed – but now you need a better way of evaluating their suitability for the role than just having a chat and going with your gut.

You achieve this by having an interview plan.

- Assuming the hiring process ends once they’re hired

An employee’s productivity is comprised of 50 percent ability [the reasons you hired them], and 50 percent of what happens once they’re in the workplace.

So conducting a good interview, offering that promising person the job and them saying ‘yes’ is only half the task.

Employees need to be properly induced and introduced to your company, well trained and supported.

It doesn’t matter how impressed you are with someone’s potential – poor training, insufficient access to resources, and little feedback will add up to poor job satisfaction and this will impact their performance.

So recruitment doesn’t stop at the ‘welcome aboard’ handshake – you need to make sure they are introduced, trained and supported every step of the way.

First – decide what questions are the most important, and ask them to each candidate.

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If you would like to talk to one of our consultants about your recruitment needs, please contact us on

(03) 943 9505 | 022 648 5960 | info@nzrecruit.co.nz

www.nzrecruit.co.nz

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This doesn’t have to be an iron-clad, exactly repeatable process – but it does need to have some consistency to it so you can accurately assess candidates’ answers in relation to each other.

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Second – know what answers you’re looking for. Then you can assess each answer objectively and place candidates in pecking order.

John Rhind Funeral Directors – playing a vital role in the Christchurch community John Rhind Funeral Directors, established in 1881, has compassionately served generations of Christchurch families and retains a special connection with many of the city’s residents today.

John Rhind understands that organising a funeral can be a trying time for a family, but it is also an opportunity to organise a memorable service to celebrate the life of a loved one.

“A funeral is a tribute and a celebration of life, bringing family and friends together at a time of mutual sadness.

By sharing their sorrow and paying true tribute, it can help them look ahead to the future.” – John Rhind website

130 Years in Christchurch Not many companies can claim to have served Christchurch for well over a century. John Rhind has built a strong

reputation and a certain rapport with its customers who appreciate the dignified manner in which they handle funeral services.

General manger Tony Garing says the company can be as versatile and diverse in the way it handles funerals as anyone. “We can offer traditional, modern or alternative funerals - we can tailor our services to suit the client.”

The company is back and fully operational after the December earthquakes damaged the catering lounge facility. During the year, while consents and designs were being obtained for the refurbished catering lounge, a temporary marquee was erected next to the chapel so the company could continue to provide the full onsite catering service.

This onsite catering is an important aspect of John Rhind’s services which can be completely tailored to suit dietary and or budgetary needs of the guests.

The professional, experienced team at John Rhind can help plan and conduct a memorable funeral from casket selection to catering. With 130 years of industry experience the company has become a benchmark for high standards which even extends to the selection of the hearse.

“We run a varied fleet of vehicles, from the ultra-modern imported Cadillac to a recently restored classic 1974 Pontiac hearse – it’s another example of our range of choice,” Garing says.

Being a long serving company has allowed John Rhind to evolve into the brand it represents today, a brand distinguished by quality and its undeniable longevity.

Continuing tradition

Award winning grounds

Located on the east side of Christchurch, the company suffered the effects of the earthquakes as did the local families and friends of John Rhind.

“Like everyone in Christchurch we’ve had our hardships in these trying times but we’ve persevered,” Garing says.

“We’ve actually had earthquakes while services have been held, five of our staff lost their homes, but we have carried on and stayed strong.”

The London Street chapel is famed for its gloriously well kept gardens which befit the beauty and grandeur of the John Rhind premises. During the years the company has been the recipient of numerous awards for its manicured gardens which offer an added sense of comfort for the guests.

After 130 years, Tony Garing is quick to point out the reasons for the continued success. “Our staff are amazing, we have three of the Rhind family still working in the business, representing the fifth generation to do so. We have a lot of long serving staff including funeral directors that have been present for generations of the same families, that’s comforting for those people.”

All aspects of the John Rhind service are conducted to meet the needs of their clients during an emotional time, but the comfort of having a loved one’s funeral organised by a company that has served the Canterbury community for 130 years, is priceless.

John Rhind Funeral Directors 15-19 London Street Christchurch T (03) 379 9920 www.johnrhind.co.nz

At Rhinds, it’s the extra service that makes the difference Our team is passionate about providing a professional and caring service, helping families design a funeral service that is a unique and personal remembrance, while providing the highest standard of service.

Our commitment is to listen, guide you through the options and then take care of all the details to make the funeral service meaningful. We understand the needs of families and friends going through the stress of a bereavement.)

15-19 L ondon St r eet, Chr istchurch

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(03) 379 9 920

•

w w w.johnr hind.co.nz

Issue 155 | 2020

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71

Viewpoints

Management

In Business

BRAND POWER IN THE DIGITAL ERA What's holding you back?

OF FARM AND FORTUNE

How money taboos can keep us from being wealthy

Te Akau Racing principal David Ellis’ surprisingly simple approach to life

What public liability insurance covers you for

HOW TO MAKE YOUR ORGANISATION THRIVE Finding possibilities in a changing landscape

10

RESOLUTIONS FOR BETTER BUSINESS IN 2020

Pages 5-17

Pages 6-7

Contents MAGAZINES TODAY OVERVIEW Academy Group has grown to be one of New Zealand’s largest privately owned publishing houses, with carefully targeted publications offering in-depth analysis of current issues, exciting profiles, interesting people, and details of the latest projects and products making news.

YOUR SUCCESS IS OUR BUSINESS HEAD OFFICE

AUCKLAND OFFICE

2 Ivan Jamieson Place 10 Scotia place Auckland CBD Christchurch Airport Auckland 1010 Christchurch 8053 Phone: (03) 961 5050 | 0800 555 054 Email: admin@academygroup.co.nz Postal Address: PO Box 1879, Christchurch 8410

MAGAZINES TODAY MANAGEMENT Gary Collins Kylie Palermo Monice Kruger Jonathon Taylor Jarred Shakespeare

6: Opportunities on the horizon CECC chief executive Leeann Watson overviews the business landscape

5: Lifestyles

6: Treating probationary periods seriously First Law’s John Shingleton gives sage advice to employers

8: Brand power in a digital era

6: Preparing for the unexpected Martz Witty on preparing for the next ‘event’ 7: No threat to farming from forestry Minister of Agriculture Damien O’Connor on supporting all primary sectors 7: Sustainability tops resolution list Fonterra’s sustainability director Carolyn Mortland says it’s the issue to define the coming decade 7: Going it alone Richard O’Brien outlines what you need to know when striking out alone

8

MANAGING DIRECTOR GENERAL MANAGER OF OPERATIONS CHRISTCHURCH SALES MANAGER

Making your message heard in a maelstrom of digital noise

8: The 10 most expensive

countries to get sick in

Destinations where travel insurance is essential

9: Ten resolutions for better

business in 2020

The 10 things every small business owner should consider

10: Been seen

Spotting faces in all the right places

12: What’s holding you back?

How society’s taboos around money can keep us from being wealthy

13: Turning around an

uninspired team

Sharing your vision is the key

16: How to make an

organisation thrive

Jo Pritchard

SALES & ADVERTISING Allan Buzan Connor Phillips John Hammond Melissa Sinclair

Bits and baubles that add a little style to life

14: Cover story

Te Akau Racing principal David Ellis’

surprisingly simple approach to life

EDITOR ART DIRECTOR

ADMINISTRATION Louise Keates

Clive Greenwood Debbie Bennett Keith Laidlaw

Focus on 20: Tackling climate change is

everyone’s duty 24: The Millennial workplace

– how to manage the generational shift 25: Audiovisual and IT solutions 26: What’s going on in Selwyn 40: Movements in Marlborough Hospitality 41: The Port & Eagle Brewpub’s

recipe for success Property & Construction 42: Concrete steps to zero carbon 48: Christchurch Ready Mix Concrete 50: What to do if your home is subsiding 52: Streamlining the building consent system 54: Prefabricated homes: building the

way forward 58: Slashing construction’s climate emissions 62: What does public liability insurance

cover you for?

64: Monarch Construction 66: Bushnell Builders 68: Benmax 70: Kitchen and bathroom trends 72: Staying safe while working at heights 74: Roofline Canterbury 75: Roofing Solutions 76: Angus Robertson Mechanical 77: LG Landscapes 78: Canterbury Scaffolding Made in NZ 80: Juice Products make it healthy

Finding possibilities in a changing landscape

17: Helping the little guy

Pages 20-85

The Small Business Strategy gets the thumbs up

Transport & Motoring 84: The new Christchurch Northern Corridor 85: Good Cars ChCh

NEWSROOM Lydia Truesdale

FOR ALL ADVERTISING ENQUIRERS

Claire Wright

Contact the sales team on (03) 961 5083 | sales@academygroup.co.nz Contact the sales team on (03) 961 5176 | sales@academygroup.co.nz

PRODUCTION Carolynne Brown Jessica Ann

Sarah Betman

CIRCULATION

11,245 ABC circulation as at 30/03/17

ISSN 0113-8340 (Print) | ISSN 2230-6331 (Online)

WWW.CANTERBURYTODAY.CO.NZ

This publication is provided on the basis that A-Mark Publishing is not responsible for the results of any actions taken on the basis of information in these articles, nor for any error or omission from these articles and that the firm is not hereby engaged in rendering advice or services. A-Mark Publishing expressly disclaim all and any liability and responsibility to any person in respect of anything and of the consequences of anything done, or omitted to be done, by any such a person in reliance, whether wholly or partially upon the whole or any part of the contents of this publication. Advertising feature articles are classified as advertising content and as such, information contained in them is subject to the Advertising Standards Authority Codes of Practice. Contents Copyright 2013 by A-Mark Publishing (NZ) Ltd. All rights reserved. No article or advertisement may be reproduced without written permission.

KNOWLEDGE FOR GROWING BUSINESS SINCE 1985

Conditions of entry: One entry only per person and must be sent on the official entry form or as otherwise stated. Entry is free and open to all residents of New Zealand. All entrants must be over the age of 18, proof of identity and date of birth may be requested. Employees and their immediate families of Academy Publishing, the promoter and agencies associated with any promotion in this publication are ineligible to enter. Winner(s) will be notified by email/phone. The judges’ decision is final, no correspondence will be entered into. No responsibility is accepted for late, lost or misdirected mail. Prizes are not transferable or redeemable for cash. Academy Publishing, the promoter and agencies associated with any promotion in this publication shall not be liable for any loss or damage whatsoever suffered (including but not limited to direct or consequential loss) or personal injury suffered or sustained, during the course of prize winning travel or in connection with any other prizes won. Academy Publishing, the promoter and agencies associated with any promotion in this publication accept no responsibility for health, luggage, insurances, travel, personal expenses and transfers other than specified. Entries remain the property of Academy Publishing, the promoter and agencies associated with any promotion in this publication and cannot be returned. Academy Publishing, the promoter and agencies associated with any promotion in this publication reserves the right to photograph and publish winners. Entries may be used for further marketing purposes by Academy Publishing, the promoter and agencies associated with any promotion in this publication but are not made available to any third party.

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Lifestyles | Items of Desire

Lifestyles

1.

By Lydia Truesdale

1. Freedom Furniture Rogue Monsteria Plant

2.

When it’s too cold to go out, it’s nice to have a touch of the outdoors brought in. The Monsteria is a versatile indoor plant that oozes aesthetic appeal – making it both a popular choice for freshening up grey office spaces and the perfect garnish to a quiet corner of your home.

RRP: $54.95 www.freedomfurniture.co.nz

2. Freedom Furniture Bridget Desk The natural warmth of the timber coupled with the functionality of a large top surface and two drawers for storage, make the Bridget Desk perfect for in a study nook, home office or boutique office space; or even as a side table to honour a grand entrance or hallway space. It measures 120cm W x 76cm H x 60cm D.

3.

RRP: $699 www.freedomfurniture.com www.zendure.com

3. Calypso Swim Spa The Calypso swim spa is a luxurious alternative to a swimming pool or container pool. Measuring 4.4m x 2.25m, seating 10 people and with 60 jets for massage and relaxation, including four seated positions that have dedicated turbo jets, users will enjoy the benefits of both a still spa and a toasty swim especially come the cooler days.

4.

RRP: $32,995 www.galaxyspas.co.nz

4. Bonavita Connoisseur The Connoisseur from Bonavita was Forbes’ “America’s Top Coffee Experts’ Pick” in 2019 and CNET’s “Best All-round Coffee Maker” for 2020 – people can’t get enough of the automatic drip coffee maker’s ease of use, high function and bargain pricing. Expect reliably full pots of great coffee that will rival what you get from your favourite coffee shop or barista, they say.

RRP: $189.99 www.bonavitaworld.com

5. Zendure SuperTank Charging Bank Most portable chargers on the market are underpowered with low USB-C power output (18/30/45/60W) and users get caught out; but thanks to its 100W output, SuperTank can charge your 15” MacBook Pro 2018 at full speed, only taking 1.5 hours to charge from 0% to 100% when not in use.

With 27,000mAh capacity, SuperTank can even double your MacBook Pro battery life.

5.

RRP: $191

www.canterburytoday.co.nz February 2020 | 5

Management | Viewpoints

Leeann Watson

John Shingleton

Martz Witty

Chief executive of CECC www.cecc.org.nz

Managing director of First Law www.firstlaw.co.nz

Head of the Martz Group www.martz.co.nz

Opportunities on the horizon

Treating probationary periods seriously Preparing for the unexpected

Last year was one of steady evolution.

There was the release of a Government Budget focused on wellbeing, as well as the announcement of a $7.5 billion surplus. There was also the reversal on the tabling of a capital gains tax.

My last article covered the recent changes to 90-day trial periods, the restrictions on enforcement and the importance of adhering to the technical aspects of 90-day trial periods.

There were various changes to employment legislation, with Fair Pay Agreements one of the more highly publicised issues through the year. Immigration too was in the spotlight with changes to employer-assisted temporary work visa settings.

There was also the announcement of a minimum wage rise to $18.90 per hour, which will take place in April this year and up to $20 by 2021.

There were the local body elections, which saw six new Councillors winning seats and the appointment of a new chief executive, which we hope will provide a fresh burst of energy for the Council to gain traction on key issues and developments this year.

In the education sector, the big news was the Reform of Vocational Education, which aims to encourage collaboration between the business community and education providers to ensure we have a fit-for-purpose future workforce.

It was also good to see the Government’s new funding commitment of $14.5 million over four years, meaning the Government will contribute nearly $45 million to the employerled workplace literacy and numeracy fund by 2022.

As we stride into the new year, I think we will see more of these ‘big picture’ issues being addressed, largely driven by the 2020 general election.

With low unemployment and interest rates - and a housing market that is starting to turn - the economy may not be such a big issue and other key drivers, such as the future of work and climate change, will really come to the fore.

There are also other issues, updates and developments in the pipeline that will shape our operating environment, including: export and trade and the volatile international markets; resource and infrastructure; immigration; education, skills and training; employment relations, workplace wellbeing; and energy.

You can’t be an expert in all areas and be across every new trend, policy and legislation change, which is where the Chamber – along with our national and global network via our affiliation to BusinessNZ and the New Zealand Chambers of Commerce and Industry – can help to ensure local businesses have the information, skills and capability to mitigate and manage these and other changes, and make the most of opportunities on the horizon.

I look forward to a transformational year ahead and helping to shape Canterbury as a vibrant, dynamic region that supports local businesses and provides a strong quality of life and community outcomes for all.

Probationary periods, on the other hand, have fewer limitations and are loosely defined under the Employment Relations Act 2000.

Unlike trial periods, a probationary period is not confined to a 90-day period and there is no requirement that it may only be used for new employees.

If, for example, an employee was returning to work after an extended period of time, the employer may decide to include a probationary period in the employment agreement to re-asses the employee’s performance abilities upon their return to work.

A probationary period also allows for more flexibility in the way it is exercised and can run for any amount of time, as long as the requirements are recorded in writing in the employment agreement.

A probationary period gives an employer the opportunity to assess an employee’s suitability for the role over an appropriate period of time by: • Monitoring the employee’s performance throughout the probationary period and carrying out regular performance reviews • Identifying any issues with the employee’s performance and communicating with the employee about what good performance looks like • If the employer has identified any issues with the employee’s performance, providing the employee with an opportunity to improve • Providing the employee with feedback and appropriate support and training • If there is a chance the employee’s employment may not be continued after the probationary period, advising the employee of this.

If, at the end of the probationary period, the employer is not satisfied that the employee’s performance has improved, the employer may choose to terminate employment or extend the probationary period for a further length of time.

Although a probationary period gives the employer more flexibility when determining whether an employee is suitable for the job position, employers should still tread carefully when making a decision to dismiss an employee under a probationary period.

A probationary period does not prevent an employee from raising a personal grievance for unjustified dismissal and employers should ensure a fair process is followed before terminating employment.

There’s a lovely old saying that business is great when it’s “on fire”.

But let’s stop and think for a moment about our cousins over the ditch who are battling the horrendous bush fires. Houses lost. Businesses lost. Lives lost. It’s nothing short of a catastrophe.

In Canterbury 2010 and 2011, we learned first-hand about catastrophe. If you are in business, then you need a plan for an unexpected catastrophe.

Sure, 10 years ago we (after the event) got prepared. But are you ready today?

In terms of our own clients a common feeling is, “Gee the 100year issue has been and gone!” But is it? I suggest no!

Even just recently, we have read about the scientists talking about the Alpine Fault. I’m not saying it’s going to happen (now), but I am saying it is a possible issue in business. So I ask, are you ready if it were to happen?

I throw down the challenge that most are not ready today. I hear all the excuses. Even worse I hear that in Canterbury we already had the 100+ year earthquakes. Hello? We live in a utopian environment that is filled with risk. What if the alpine fault blew? Am I a prophet of doom and gloom? Heavens no – just wanting business owners to acknowledge risk and adequately protect against it.

What if a senior employee chose to go hostile and attack? Are you prepared? I have certainly had this happen. It wasn’t pretty.

But you can safeguard against the fallout of this happening.

What if the building you are in burnt down? What if you were cyber attacked and held to ransom (and we had a client have this very recently)? There are always risks of attack from every angle. If you let it, it could keep you wake every hour of the day and night.

Business can be hard. Grow, grow, grow is the typical desired methodology. And that takes a very special mentality and procedure.

But there is a compensating side that says you need to protect what you already have as well. It’s not about doomsday prophesy or negative mental attitude. It’s about being ready for reality.

Each needs and deserves appropriate time spent on them in terms of business planning. Not equal time — just appropriate time.

Eyes on the prize is ultimate. Awareness of the trips and traps is appropriate. Sometimes an outsider can make sure you allocate appropriate time to each area of your business.

Without expectation, things can come and bite you — it’s about having a plan and a strategy when the unexpected does happen.

Helping you make the right choices in business.

Level 1, Unit 3 46 Acheron Drive, Christchurch 8040

6 | February 2020 www.canterburytoday.co.nz

PO Box 13-010 City East Christchurch 8141

info@shiandmartz.co.nz

+64 3 389 0777

shiandmartz.co.nz

0800 389 0777

Management | Viewpoints

Hon Damien O'Connor

Carolyn Mortland

Richard O'Brien

Minister of Agriculture www.beehive.govt.nz

Fonterra's global director of sustainability www.fonterra.com

Manager of nzbizbuysell www.nzbizbuysell.co.nz

No threat to farming from forestry

Sustainability tops resolution list for new decade

There’s some agitation at the moment about farming being under threat from forestry. Much Whether its tackling climate change, caring for of what’s circulating is based on misinformation, our waterways or reducing the use of plastic so it’s time to lay out the facts. packaging, the New Zealand dairy industry, and We have 12.1m hectares of farmland in this country and 1.7m food producers in general, are grappling with hectares of forestry. Under the One Billion Trees target, the huge challenges around sustainability. amount of forestry land would increase to two million hectares by 2028 and help us meet our climate change objectives. We had two million hectares of forest land in 2002 — this would be a gradual redistribution that brings us back to that.

There is no Government policy that encourages high-value pastoral land to be planted in pine trees and there is no evidence of this happening.

The latest Overseas Investment Office statistics show about 8,800 hectares of farmland has been converted to forestry under the new special benefits test – that’s one thousandth of New Zealand’s total sheep and beef land.

The Government is not subsiding whole farm conversions or allowing foreign carbon speculators to buy up farms and plant permanent forests for carbon credits. The streamlined rules for offshore investors only apply to production forests, so talk that the rules are being gamed by offshore carbon speculators is wrong.

The purpose of the One Billion Trees Fund is to help farmers integrate trees onto their properties, which helps diversify their incomes while improving environmental outcomes. We want the ‘right tree, in the right place, for the right purpose’. The Government provides higher grant rates for native species over pine. Two thirds of the trees established through the Fund will be natives.

These challenges will continue in 2020 and through the next decade, and decades to come.

Globally, food production systems are facing a transformational challenge. New Zealand dairy farmers feed around 40 million people globally today. But as the world grows, food producers around the world will need to find new ways to feed 10 billion people by 2050. And we need to meet these demands while protecting and restoring the environment.

This is being driven by consumers becoming increasingly discerning when it comes to the products they buy and the food they eat.

Recent market research has found that 75 percent of millennials – those aged 20-35 – are altering their buying habits with the environment in mind and 34 percent of baby boomers are willing to change what they buy if it means purchasing more sustainable products.

Going it alone Think for a moment about what’s important.

What would you do if you had the courage — life is about now — so if you’ve ever dreamt about owning your own business, then “now” is good.

There’s a good reason New Zealand has over 584,000 small to medium enterprises (SMEs). All it takes to set yourself off on the road to self-employment is a spark.

This spark may have been lying dormant for some time, languishing in the “too-hard” basket of your mind. Or it may recently have been kindled and is now waiting to be fanned with the right motivation.

Motivation to enter the exciting and challenging world of selfemployment can come from many sources. You may have an idea and this small seed may germinate and eventually flourish, developing a life and energy of its own, driving you onwards.

Your decision to become self-employed could be a more calculated one where you are simply tired or working for other people and have sufficient confidence in your abilities to back yourself and take the plunge — sensibly testing the water with a tentative toe first.

Either way, preparation is the key.

These present unique challenges for New Zealand food producers Start by writing down your ideas, consider what’s important, and then develop them into a plan. If you follow a plan, you will have and Fonterra is no different. There’s no easy or quick fix. more chance of succeeding.

Agriculture depends upon a stable global climate and is Having a plan will assist you in identifying the business that’s particularly impacted by environmental effects. Our farmers are right for you, how to progress it, and in securing external close to the land and will feel climate change hard. That’s why we’ve put sustainability at the heart of our co-op’s new strategy. assistance with issues such as finance or business advice.

This means doing what’s right and doing what’s expected of us The advantages of starting or buying a business are well for the long-term. documented. Top of the list for some people is the potential to

This Government is extremely proud of the ongoing high performance of our primary sector and we’re backing farming It means producing dairy nutrition in a way that cares for for the long term. We’re investing in the future of farming in this people, animals and the land, and brings value to our country. The $229 million sustainable land use budget package is communities. This is not only the right thing to do, but has being used to boost farm extension and advisory services. become increasingly important as more consumers choose environmentally-friendly products.

We’re working with and for farmers as shown by our recent agreement on agricultural emissions, our just released skills work As a country, New Zealand has got a head start. We are already plan developed with the sector to attract the workers it requires, one of the best and most sustainable places in the world to our $40 million of funding for projects to reduce emissions and produce milk. Our farmers can make a litre of milk for 60 percent improve farm practice, our efforts to eradicate Mycoplasma fewer emissions than the global average.

Bovis and our support of farm catchment groups to do the work We are known world over for producing some of the best they need to improve water quality and sustainability. food in the world, and balancing this production with our green, The Farm Debt Mediation and NAIT Bills aim to provide a safety clean reputation. net from farmers against financial problems and biosecurity outbreaks, and we’re supporting farmer well-being by more than We’ve got innovative people working to reduce our environmental impacts, from cutting water use through to researching worlddoubling funding for the Rural Support Trust. leading science to reduce greenhouse gas emissions.

We’ve also progressed trade deals that open up the world’s But no one can do this alone. Tackling complex issues like largest economies to our primary exports. climate change, improving biodiversity and freshwater, We need a balance of farming and forestry to meet our long-term and addressing plastic waste will take a collective effort challenges and we all need to support our thriving primary sector. by government, local and regional councils, the business community, scientists, iwi, community groups and consumers.

amass a small fortune.

Other advantages include choosing when and for how long you work; who you work with and who you work for; where you work from and the manner in which you produce your product or service.

On the flip side, the disadvantages must also be taken into consideration.

It’s goodbye to the guaranteed weekly or monthly wage; you could end up working longer hours than expected; if you fall ill, there may be no one to fill in; if working from home this could mean disruptions to family or social life; and of course, accepting work from customers you dislike or distrust in order to make ends meet.

To improve your chances of success, make sure that the business is something that you really want to do, something you’re passionate about, and that you have the necessary skills to add value to the process.

www.canterburytoday.co.nz February 2020 | 7

Management | Marketing

Brand power in a digital era

By Alex Jordan

In a time where companies are moving more of their advertising spend to digital channels due to the cost efficiencies and data led targeting, marketing managers and CEOs are often left wondering how the power of the brand fits into this new world advertising.

Everyone acknowledges that this is a complicated and tricky question for marketers and business owners alike, as the way customers consume content and information is vastly different than it used to be.

To understand the power of the brand in digital, there is a fundamental element of acquisition you need to understand. There are two distinct ways you can acquire a customer, sale, or lead in digital.

1. Through someone who knows and has affinity with the brand, so goes directly to your website or in-store and does not look elsewhere — they want a certain product, and they want it from you.

2. Someone who either doesn’t know your brand or is uncertain about who they want to pick for a product, so looks around and makes what is known as a “non-brand search”.

Both of these options have the ability to convert a customer online however, option two has a far higher cost of acquisition. Why? Because you are competing both indirectly and directly with other companies, all with the same

data-led targeting, trying to acquire the same customer you are.

Most digital channels work like an auction, so if you have eight companies all vying for the same customer, the cost to get their eyes on your product becomes increasingly higher.

The customer is the supply, and the eight people bidding for their eyes become the demand, therefore skyrocketing the acquisition cost to get that customer.

So how does the brand influence all this?

Spending time and resources creating and developing a strategic brand that resonates with not only with a user’s head but also their heart lets you start to play in option one.

Think sneakers: if you need new shoes, are you googling and looking around for sneakers?

I would assume you go straight to Nike or Adidas’ website because you have emotions that connect you with that brand.

Those brands are already subconsciously in the consideration cycle of the customer before they go online to begin their search.

And the cost to acquire that customer?

Zero. You don’t have competitors if a customer searches or looks directly for you, therefore making the pitch for brand increasingly popular.

This is where digital and brand agencies intersect. Pushing out paid and organic content that aligns with brand guidelines lets you play in both spaces, almost like the middle section of a Venn diagram.

Brand vs acquisition So, should you focus your efforts on creating and activating a brand? Or acquiring every customer you can to keep cash flow humming in the short term?

Brand and digital agencies should work closely together to strategically mold a strategy that in turn creates long term success for the client. Otherwise, it is a race to the bottom in a competitive market. CT

The answer is actually both.

visit: www.jordanoptimisation.co.nz.

The 10 most expensive countries to get sick in Kiwis love to travel, but farflung and exotic destination hopping isn’t all beer and skittles, because when things go wrong when you’re travelling, they can go very wrong and be very expensive – particularly when medical costs are involved.

“Travel claims are rarely isolated to the costs associated with being ill and receiving treatment. Some of the highest claims we receive are for tourists requiring extended accommodation for recovery, or medicallyassisted travel back home.

“The knowledge that these extra costs can be covered by travel insurance is a huge relief to travellers suffering away from home.”

In another case, a 68-year-old New Zealander was flown home from Australia after treatment for a spinal abscess, which resulted in a total claim for $14,670.

Meanwhile, in Italy, a 70-year-old cruise ship passenger made a claim for $123,764 after falling ill and being transferred to hospital for bowel surgery. CT

Southern Cross Travel Insurance has revealed the 10 most expensive countries to which New Zealand travellers go, measured by the cost of medical-related insurance claims.

USA, Australia and Italy top the list for the highest claim costs, with Israel, the UK and China following close behind. Indonesia, Canada, Spain and Thailand round out the list, according to data collected.

The largest claim was for $370,000 by an insured customer who fell ill on a cruise ship in the USA and had to be transferred to hospital.

The 77-year-old was diagnosed with congestive heart failure and underwent surgery to replace an aortic valve.

to be the one who gets sick overseas and needs extensive medical treatment, the reality is that this can happen to anyone, regardless of how fit and healthy they are.

“Medical incidents occurring on holidays are extremely stressful due to the compounding factors of being away from a familiar home Southern Cross Travel Insurance chief executive, environment, not speaking the language, and Chris White, says that while no traveller expects not knowing the local healthcare system.

8 | February 2020 www.canterburytoday.co.nz

“We know that when we take away the worry of managing hospital arrangements, medical costs and payment uncertainty, it can really help to reduce stress for travellers and their families.”

It is important that customers disclosed any pre-existing conditions and if they were unsure, to contact their travel insurer for advice, Chris says.

The top 10 most expensive countries are: 1. USA 2. Australia 3. Italy 4. Israel 5. United Kingdom 6. China 7. Indonesia 8. Canada 9. Spain 10. Thailand

Management | Business Life

Ten resolutions for better business in 2020

By Paul Henshall, CEO at ActionCOACH

It’s the end of another business year and the start of a new one. If 2019 wasn’t the great shake you had hoped for in your business, then bigger profits, greater efficiencies and better performance are most likely on top of your agenda for 2020.

To make this a reality, there are 10 resolutions that every small business owner should consider to help make their businesses become more profitable in 2020.

1. Get a grip on the financials Before you can start looking at increasing your profits, you must have clarity on where you stand. How much are you making in revenue and how much is going out in terms of expenses?

You need a picture of the true costs of running your business. Put systems in place to track expenses, income and even where time is spent.

Once these systems are in place, keep monitoring them so that you are able to quickly identify when things are out of balance.

In short, profitability is the relation between revenue and expenses.

2. Stop wasting Make the resolution to stop wasting time and energy on low value activities, products and services.

Identify where you are spending most of your time and then stop doing or delegate the activities, products and services that are time wasters, energy zappers and not profitable for you or your business.

Consider 2020 the year where you prioritise your time and energy to work on your business, not in it.

3. Ditch bad customers Having the right customers is more important than having many customers. Determine which customers are raving fans and focus on providing them with the best service you can give them.

Don’t try to service too many customers in order to generate revenue, especially if it means straying from your core business, overextending your resources and putting in more effort than would be required if the customer were a good fit to begin with.

If there are customers that are always late with payment or don’t pay at all, cut them loose.

These types of customers end up costing your business more than what you actually generate in profit off them.

“

8. Market your company To attract new customers, you need to be marketing your business consistently. Make sure your website is attention-grabbing, easy to read and simple to navigate.

Don’t try to service too many customers in order to

4. Refine the customer experience

generate revenue, especially

Optimise your customers’ experience by improving communication with them, making it easy for people to source and pay for your products and services, getting to know your customers better, and personalising their interactions with you and your business.

if it means straying from your

The customer experience is what will differentiate you from another business with the same or similar offerings.

core business, overextending your resources and putting

If there is a piece of equipment or technology you have been meaning to get to make your work easier, get it now.

Stop trying to get by with old, substandard or inefficient equipment because it is probably costing you more time and money than it would if you invested in proper tools.

Perhaps it is an accounting system to streamline your financials, an extra delivery vehicle, a better payment processing system or a time management tool to keep track of your team’s progress on projects.

required if the customer were a good fit to begin with.

”

research to find out what other companies in your field are charging.

If your products or services are of a good quality and you are delivering a great service, you should be able to easily increase your prices by 10 percent without alienating good customers.

7. Cut costs

6. Put up your prices

Identify what your big costs are and investigate ways of reducing them. Could you save on monthly costs by reducing electricity usage, or getting rid of service providers or vendors that aren’t necessary to your business?

Once you understand the true costs of delivering a product or service, you might find that your prices are too low. Do some market

Consider all the different ways you could reduce your costs to eliminate and prevent unnecessary waste in your business.

If it can help to improve efficiencies, it could help to increase your profitability in the long term.

9. Meet regularly

in more effort than would be

5. Get the tools you need

Also use social media, advertise online and have your business listed on networking sites – today’s consumer typically goes to the internet first when searching for something they need.

You have to be there.

Host regular meetings with your team. These meetings can be daily or weekly.

Planning is critical for nurturing a growing business. Everyone should be on the same page, understand the business goals and know what needs to be done to achieve them.

10. Get a mentor and up-skill Resolve to invest in your own personal development and education. The more you know, the more you grow and the more profitable you will be.

Self-educate by reading, listening to audios or watching videos. You can also attend workshops and training sessions.

Find a mentor for objectivity and guidance.

Consider working with a business coach to better understand your market, your industry and your potential customers in order to make informed decisions about your business in 2020.

ActionCOACH coaching programmes are designed to optimise business through guidance, support, accountability and mentorship. For more information, visit: www.actioncoach.com.au. CT

www.canterburytoday.co.nz February 2020 | 9

been seen

Images taken and supplied

by Lynne Puddy-Greenwood If you have an event that you’d like covered, email Lynne, Canterbury Today events editor on: sales@academygroup.co.nz

The people, their faces and all the right places - Canterbury

The newly opened Novotel Christchurch Airport held a fundraiser for Maddie Collins to help with getting a new Kidney. The evening had a number of items including art from local Christchurch artists and celebrity items.

1. Maddie & Sarah Collins 2. Oliver & Samantha Lacoua (Novotel Airport) 3. Marilyn & David Gaughan (Port & Eagle Brewpub)

4. David, Cheryl & Amelia French 5. Sharon Graham & Sheree Haywood 6. Kirsteen Britten & Chris Foubister 7. Susanne Carson & Marie Holland

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8. Sarah Collins & Lizzie Dyer.

Skål International Christchurch branch held its monthly lunch get-together at the Canterbury Club. Skal is the group entailing tourism industry managers and executives, and promotes global tourism and friendship, embracing all sectors of the tourism industry.

1. Debbie Rollinson & Oliver Lacoua 2. Debbie Rollinson (Pavilions Hotel),

& Geoff Mitchell (Pacific Tourways)

3. Leonard Francis (Fino Hotel),

Jonathon Cooke (Warren & Mahoney) & Dillion Desilva

4. Oliver Lacoua (Novotel CHCH Airport),

Peter Morrison (President SKAL) & Michael Baker

5. Leighton Cameron (US Antarctic Program)

& Kate Latimor (Accor Hotels)

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6. Caroline Blanchfield (President SKAL CHCH),

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Linsday Kerslaice (Pale Yourself), Richard Dalman (Dalman Architects) & Robyn Galloway

7. Kathryn Fortescue & Susan Taylor (Ara) 8. Canterbury Club main dining room.

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1. Dan Gordon 2. Jackson Watson & Neville Atkinson 3. Dennis & Judith Andreassend

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The Kaiapoi River Queen was launched into Its permanent berth just to the Eastern side of the William Street bridge and in front of the Eagle Bar on a purpose built floating jetty after it had been fully refurbished with paint, upholstery, carpets, new decks, new Honda outboard motors, and is now ready to serve the Kaiapoi and wider areas.

(Kaiapoi River Queen)

4. John MacPhail & Kevin Bryce (Coastguard North Canterbury)

5. Wayne Anderson, Jedd Pearce

& Paul Williams (Councillor)

6. David & Marilyn Gaughan (Port & Eagle Brewpub)

7. Kate Bowden & Jed Pearce (PLC Group)

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8. The Kaiapoi River Queen.

Planning an event? Hosting something special?

Celebrating a milestone?

been seen The people, their faces and all the right places - Canterbury

10 | February 2020 www.canterburytoday.co.nz

Images taken and supplied by Lynne Puddy-Greenwood If you have an event that you’d like covered, email Lynne Canterbury Today events editor on: sales@academygroup.co.nz

Isaac Theatre held an evening to celebrate the 5th Anniversary of their opening after the major refurbishment of the theatre after the 2011 earthquake.

1. Cassandra Albert (Go Media),

Jonathon Olding (NZME) & Jason Burns (Go Media)

2. Leanne Hawthorne (Isaac Theatre)

& Leeza Mangan

3. Paul Rinsma (Show Support),

Jack Babington (Isaac) & Malayna Parris (Mitre 10)

4. Warren Head & Markham Lex (Theatre Trustee)

5. Nicole Brown & Alister Humphrey

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6. Simon Jousserand –Shirley

& Cathryn Allwood

7. Bob Mangan (Issac Theatre CEO),

Leesa Mangar, Hilary & David Stock (Chairman of Trustee)

8. Andre Goldsmith (HangUp)

& Zak Cassels (Cassels Brewery).

NZ National Tourism Awards for 2019 were held at the Horncastle Arena in Christchurch. A night full of the who’s who of NZ tourism in attendance saw the local Christchurch company Black Cat Cruises receive the Conservation award, while the Air New Zealand Supreme Tourism Award went to Sudima Hotels.

1. Tana Umaga (Rugby NZ), Harete Hipango (National MO Partional), Lafaele Lupo &

Faamatuainu Suifua (Samoa Tourism)

2. Phillipa Gimmill (ARO)

& Les Morgan (Sudima Hotel NZ)

3. Maree Welgus & Ana Vivas (Sudima CHCH) 4. Sandy Kilgour (NZME), Arun Rollinson

& Debbie Rollinson (Pavilion Hotel)

5. Don Hutana & Kelvin Davis 1

2

6. Kelvin Davis & Amokura Panono

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(Auckland City Council)

7. Andrew Turner (Deputy Mayor CHCH),

Caroline Blanchfield & Darryl Hodgson (GCH Aviation)

8. Dave Samuels (Ministry for Maori Development).

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1. Michael Bayly (Cassells Brewing Co)

& Tom Thornley (Three Lions Flooring)

2. Emma Bates (Vidal Estate),

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Vidal Estate presented an evening to launch its new wines at Big Daddy Bar on Blenheim Road. Guests were able to sample the wines, both the latest vintage and some private binned wines, plus top shelf Whisky from Superliquor Blenheim Road.

Hugh Crichton (Wine maker for Vidal Estate) & Mr Bill Bennett 3. Vonda Newman (Biik), Sonja Singh & Eve Deol 4. Nicholas Henare, Donna Alley,

Michael Bayly & Mads Moller

5. Anne Craw, Jason Jackson (Jackson Builders)

6. Hardeep & Sonja Singh

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7. Hugh Crichton (Wine maker for Vidal Estate)

explaining the latest vintage

8. Hardeep & Hugh Crichton (Wine maker for Vidal Estate).

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www.canterburytoday.co.nz February 2020 | 11

Management | Money

What’s holding you back?

How society’s taboos around money can keep us from being wealthy Money is a funny thing; we all think it will make us happy — or happier at least — but so many of ussimultaneously see it as the enemy. How many times do we hear people refer to money as ‘the root of all evil’?

There are some really strong societal taboos around money in western culture and Rebecca Hulse, Wealth Creators Anonymous facilitator and bestselling author, believes these can really affect people’s chances of wealth in the long run, if they buy into them.

“We have so many taboos around money and they tie so many people up in knots,” she says.

“So many people in my Wealth Creators Anonymous classes are really surprised at what they discover about their own underlying thoughts on money — often absorbed from parents, teachers and friends — and how these thoughts can be the reason they’re not making more of it.

“Western society has created a heaviness and seriousness around money which can stop people from feeling at ease around it and this isn’t really conducive to generating wealth.”

And Rebecca should know. At just 26, she earns six figures and spends her time travelling the world helping others to realise their financial dreams.

Here are the most common taboos around money she sees and how she thinks they can affect people’s prosperity.

You shouldn’t talk about money Many people have been raised to think that talking about the specifics of money or salaries is something you should never do.

I personally don’t think this is great — when you ask a question, you break the perception and get rid of the stigma. It stops it being a ‘big deal’.

The worst thing is when we carry this taboo on to the next generation. If you don’t talk about money with your kids, they won’t be equipped to make educated decisions.

No one ever talked to me about credit cards, so I handled mine pretty badly when I got one. We need to stop the stigma around talking openly about money with family and friends — with real facts and figures — and make it a normal part of everyday conversation.

We can’t trust ourselves with money I often hear people say that they can’t withdraw a certain amount of cash because they can’t trust themselves not to spend it.

This is another idea we have around money — that we, as humans, can’t be trusted with it and it has power over us.

“

Western society has created a heaviness and seriousness around money which can stop people from feeling at ease around it and this isn’t really conducive to generating wealth.

That’s not really true — we run our lives, not money.

It’s somehow bad to want to be wealthy

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12 | February 2020 www.canterburytoday.co.nz

I come across so many people who really struggle when I ask them how much money they’d like to earn per year.

I find people have just never thought about it or been asked to look at that figure.

We’re often encouraged to budget within our means but not to look at how much money we would like to earn in the first place.

This isn’t about asking for millions of dollars to show up (although that’s nice of course). It’s about creating the money that will support the life you would like to have.

”

I think sometimes society teaches us that it’s okay to want to be comfortable, but that it’s somehow greedy or immoral to want a lot of money.

We are taught to survive rather than to thrive, and to stay low and be like everyone else rather than being different or be more.

So next time you find yourself feeling uncomfortable around money, check in with yourself and see if you’re just buying into an outdated idea.

Shifting that mindset and asking new questions of yourself could be the start of a brighter financial future.

Rebecca Hulse is an author, speaker, Joy of Business, Wealth Creators Anonymous Certified Facilitator and possibility-maker. Visit: www.rebeccahulse.com. CT

Management | Leadership

Turning around an uninspired team

By Kerry Anne Nelson

“Individually, we are one drop. Together, we are an ocean.”

- Ryunosuke Satoro The central role that a clear vision plays in the growth of any business has been proven repeatedly in theory and practice.

When people understand the purpose of their work and the difference it makes, they can invest personally in those aims, identifying with them as individuals.

The way that a shared vision can unite people together to join forces in the pursuit of a common cause is a powerful force in affecting real change in the world through business.

It’s understandable that the busy-ness of business can distract even the most devoted business leader.

In their first few years, business owners are known to work long relentless hours. Their investment of time often exceeds the workload of doctors and other professionals, and regularly has them working into their weekends and evenings.

Unfortunately, the toll their singular focus takes is not only a personal one. When business owners are caught in the hamster

wheel, their teams are looking for leadership that is simply not there.

Your ability to cast a clear, inspiring vision for your team comes down to defining it yourself first. Then you need to set up processes and procedures to keep this vision at the front of mind for your team.

Put your vision at the centre of your operational business universe. Taking a few hours to lead the team on a regular basis opens up the opportunity to lift the team’s sights.

It enables them to see out of the busy here-andnow to remember that all of the work they do each day contributes to a mission that is bigger and more significant than any one member.

Provide project updates Give your team informative, high value updates on current projects, keeping people up to date with all developments. This allows you all to explicitly demonstrate how the achievement of successful outcomes in this work will move the business closer to the fulfilment of the vision.

Revise group performance Devote a short, sharp part of the session to reflect on the team’s progress with KPIs that have been set for the group as a whole.

Showing how the achievement of these targets has made a tangible impact on the team’s success overall will enliven the vision.

Acknowledge the group

Following this routine in a ‘vision session’ you hold once per quarter will elevate your own sense of leadership and purpose. It will also go a long way towards inspiring your team with the vision they need to invest in the long game you have dedicated yourself to in your business.

Publicly recognise the work of each team member and thank them for their valuable contributions in the previous quarter. Highlight the individual achievements of some of the key members of the team and celebrate what they have specifically done to keep the vision alive.

Declare the vision

After the group session, connect with each team member individually to run them through a short written review of how they are tracking with individual KPIs. Include an acknowledgement of their individual achievements, along with feedback on how they can improve.

Overtly communicate your vision statement at the start of the session to remind everyone why they all do what they do at work each day.

Inviting other team members to run this part of the session can be incredibly effective to facilitate shared investment.

Give personalised feedback

Kerry Anne Nelson

The capacity your business has to reach even the loftiest of entrepreneurial ambitions is limited only by the systems you have to facilitate investment and excellence within the team you have employed to make the dream a reality.

If you want to learn more about creating routines to activate vision in your business, contact Kerry Anne Nelson at Operation Verve: www.operationverve.com. CT

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Cover story | David Ellis

OF FARM AND FORTUNE

By Lydia Truesdale

In 1979, 25-year-old David Ellis took out his first rural bank loan. The self-made multi-millionaire and race horse breeder, buyer, owner and bloodstock consultant has since created the greatest privately-owned empire the New Zealand Thoroughbred racing industry has ever seen in Te Akau Racing; and many New Zealanders benefit from its success without ever knowing it.

Given all he’s achieved, David’s approach to life is surprisingly simple…

14 | February 2020 www.canterburytoday.co.nz

Cover story | David Ellis When David Ellis established his own 20-strong Thoroughbred horse training stables in Matamata in 1985, he wouldn’t have believed you had predicted the legacy it would become today.

Waimau Valley for $215,000 – and he’s been farming his way to fortune ever since.

It has injected more than $80 million into New Zealander’s pockets through the annual Karaka yearling sales alone – and an immeasurable amount more through race day winnings, employment opportunities and other revenue.

background needn’t determine success. For someone who doesn’t hail from a farming family, he has created one of New Zealand’s most profitable and respected farming brands on the slipstream of hard work, great people, and a little good luck.

David developed the run-down Waimau Valley sheep and cattle farm for sale and with the proceeds purchased the farm he still lives Te Akau Racing employs 50 people full-time in on today. Over the next 40 years, he bought New Zealand and many part-time but its reach out seven neighbours to accumulate a total filters further through New Zealand’s community 4,000 acres. than that – to the farmers, health professionals, That land is the home and heart of the breeders, owners, syndicators, bookies, prestigious Te Akau Stud and Te Akau Racing. punters, strappers, jockeys, announcers, track riders, track staff, hospitality vendors, retailers Te Akau (‘The Right’) and more.

Te Akau principal David Ellis is proof that

It has facilitated more than 1,000 racehorse owners over its time and bought and trained well over 1,100 racehorses – at least 160 of them stakes’ winners.

What good business looks like, to David, is happy horses, happy owners and happy staff; the trio of “true heroes” of the racing industry without whom David knows he wouldn’t have a business.

“We spend a lot of time communicating with them and we enjoy doing that,” David says. “We enjoy going to the races and seeing the thrill owners get from winning, and we love seeing our young staff develop their careers and lives.”

Things could have been very different for David and Te Akau – David recalls a time in the late 1980s when he went from paying nine percent interest to 22 percent interest within 18 months – but his determination is unyielding.

“I learned that business is hard work, it’s risky, but it taught me to be conservative and pay as much debt as I could,” he says.

“We’ve had a lot of very good years since then.”

Te Akau stud ‘winters’ 2,200 cattle, 3,000 breeding ewes, 700 ewe hoggets, and about 150 horses. Of Te Akau’s 4,000 acres, 1,000 is specifically fenced for horses.

David owned his first race winner in 1978: a mare on lease, called Magnum, who thrillingly won again the following year at Ellerslie.

He recalls his father’s initial distain that he was pursuing a career in horse racing.

Subsequently, he became among David’s biggest and earliest supporters and together they co-trained their first Group One (G1) winner in 1986 in Cosmetique. David’s first G1 win on Australian soil came in 1992 and he has since been involved with at least 50 G1 winners.

Since meeting his second wife, Karyn FentonEllis, 16 years ago – who, at the time, was already a leading lady of the racing industry and a familiar face through her role as one of two inaugural TAB Trackside Television presenters – David says Te Akau has grown considerably in stature.

“Karyn is an enormously important part of the business,” he gushes. “She is a huge help in Born in Auckland in 1953, David attended Kings’ selling the horses we buy – in the last calendar College, where he excelled representing the year, we bought 70 horses and syndicated school at rowing, cricket, swimming, athletics them all.” One would be challenged to find and rugby. anybody else in the world doing that.

His final year of secondary study was spent Te Akau lends itself to a company culture that at Flock House agricultural college in Bulls, is led from the top down and it’s true that good studying various agrarian topics. business attracts good people.

However it was a serendipitous foray – at a Mark Walker strolled up Te Akau’s drive, girlfriend’s suggestion – to the 1971 Ellerslie resume in hand, as a teenage lad when Te Akau races’ Easter meeting that initiated David’s had no vacant positions. He was hired on the fascination with the spectacle that is racing. spot and has remained with Te Akau for the “I went with $12 in my pocket, I had $2 each30+ years since, going on to become one of way on a horse that won and paid $30, I finished New Zealand’s most prominent horse trainers up going home with $85, and I thought, ‘This as well as David’s friend and business partner. has got to be the easiest way to make money of While Mark handles Te Akau’s international all time’,” David recalls. operations from Singapore, its next generation “From that day on, I’ve been completely hooked of superstars is emerging on home soil with on racing.”

Jamie Richards leading the charge.

The starting gates

David furthered his agricultural depth through Massey University before entering the workforce – and no one can accuse him of not having laboured for all the spoils he’s enjoyed.

His first full-time job was on a station in the Waikato for $35 gross per week. Then, for three years, he worked three jobs from Monday through Saturday, from 4:30am until 8:30pm, six days every week, as well as pouring gas at the service station on Sundays. His spare time was spent reading Best Bits publication and familiarising himself with the form of basically every horse in New Zealand.

Having saved $40,000 at that time was not only testament to David’s drive and work ethic but also security enough get a rural bank loan. He bought his first farm in 1979 – 550 acres in the

There are traditional conformational traits that many a good horseperson looks to as determiners of an equine’s potential. David, on the other hand, has no set criteria and rather visualises how each horse will grow and develop.

“When you buy these horses when they are one year old, it’s quite irrelevant what they look like,” he says.

“What is very relevant is what they will look like 12 or 24 months later when you leg the jockey on for the first time.

“A lot of these horses develop significantly between one, two and three years of age and I’ve been incredibly lucky to build up a clientele of people that have backed me and that believe in Te Akau Racing.”

David goes to the sales with the plan to buy a mixture of horses. This hedging of bets creates a pool of horses that are physically and then suitably prepared to fill out local and international racing calendars and appeal to the full spectrum of existing and new owners.

Te Akau has made history on several occasions throughout New Zealand as well as internationally, and each accoldade enjoys its own merriments.

Just recently, in 2019, with Horse of the Year Melody Belle, Te Akau was the first-ever to train a horse to win the Hawkes Bay Triple Crown.

Melody Belle is now the claimant of more G1 wins than any other horse in the world last calendar year.

Te Akau has won the Karaka Million 2YO and 3YO Classic races the last four years in a row.

This year, with Probabeel, Te Akau was the firstever to have won the Karaka Million 2YO and returned with the same horse to win the Karaka Million 3YO Classic the following year.

With stables in both Matamata and Singapore, as well as in Christchurch each spring, Te Akau’s positive influence is synonymous with Since joining Te Akau Racing as racing manager its substantial growth. in 2014, 30-year-old Jamie has become the Under David’s leadership, Te Akau was named sole trainer for Te Akau Racing in New Zealand, Gallagher Agriculture and Primary Production has trained more than 440 winners including 26 award winner at the 2009/10 Waikato Business at the elite G1 level, and he currently leads the Excellence Awards as well as a finalist in the 2020 Trainer Premierships.

Excellence in Service Award and Employer of the Year Award. David himself was a finalist in David speaks highly of Jamie as being the Waikato Management School Leader of the “extremely dedicated, extremely focused and extremely capable”, and places great emphasis Year award. on the enjoyment he gets from working with Jamie and his family – who are also employed

by Te Akau through their various key roles.

Buy, sell, race The first and foremost step in training a winner is having a good horse; and David is modest about his eye for a good buy.

David’s voluntary contribution to the industry has been significant and ongoing. He has been a race day steward, is a life member and former chairman of the Waikato Racing Club, sat on the NZTR Board for seven years and served as Northern Director, and represented NZTR on the New Zealand Thoroughbred Marketing Board, and is a lifetime sponsor of the David and Karyn

Ellis Fillies’ Classic (formerly the Group 2 Sir Tristram Fillies’ Classic).

A billion-dollar industry If Te Akau were strictly farmers as opposed to horse trainers, David estimates they would employ probably just three people as compared to the 70+ people currently on their payroll.

“We are significant employers of mainly young people, we’re a big export industry, and we put on a great show for the race meetings,” David says of the racing industry’s contribution to the New Zealand economy.

Few are more conscious of that than Deputy Prime Minister and Minister of Racing, Winston Peters.

“The NZ racing industry is fortunate that Winston Peters is the Minister of Racing,” David says. “He actually understands the contribution racing makes to the NZ economy.

“He’s been very supportive, putting important and much needed legislation forward that will meaningfully improve and help racing in New Zealand and its beneficiaries.”

One of the things the industry is lacking is money at every level. David is outspoken when it comes to the amount the industry has been over-taxed by numerous previous governments; but he is also grateful for the resolution proposed through the introduction of a ‘product fee’.

This will mean that if you’re offshore and you wish to bet on New Zealand racing, you will have to pay a small percentage – a product fee – to the NZ TAB. This will contribute an additional $25 million a year to New Zealand’s three racing codes: Harness Racing, Thoroughbred Racing and Greyhound Racing.

With this legislation being progressed and the latest crop of foals from the 2020 yearling sales, David is increasingly optimistic about the New Zealand racing industry’s future.

Te Akau purchased seven horses from this year’s Gold Coast Yearling Sale and 30 from the Karaka NZB Yearling Sale.

“I would say without any doubt it’s the best crop of horses that I’ve ever bought,” David says.

“It is unbelievably exciting because in this business the trainer’s success, the stable’s success, the owner’s success, my success, it all starts at the sale ring. If you don’t buy the right horse, you’re not going to win good races going forward.

“I took Mark Walker around the farm last night and he said this is the best lot of horses you’ve ever bought.”

You too can be involved with Te Akau Racing with as a little as a phone call. CT

www.canterburytoday.co.nz February 2020 | 15

Management | Leadership

How to make your organisation thrive Finding possibilities in a changing landscape

By Rob Clarke

You might have seen that The New York Times recently included Christchurch on its list of places to visit in 2020.

As well as boosting our collective ego, it supports the thinking that Canterbury is truly a place of opportunity.

A place where new and old amicably co-exist, and where new models for business, education, social enterprise and the arts are really taking off — it’s certainly an exciting time to be living here.

There is a high level of creativity evident across the city and while we’ve faced challenges in this post-earthquake era, our unique situation definitely accelerated the possibilities for innovation in many sectors.

The challenge now as we look forward is how to build on this success and continue to thrive.

What does it mean to thrive?

To thrive means to grow, prosper, or flourish.

And this means not only prospering financially, but also in terms of goals and aspirations.

Individually, this could mean working towards and achieving a personal goal such as running a marathon, growing your own food, or learning a language; but what might it mean for an organisation to thrive?

Rob Clarke, founder and CEO of LearningArchitects.com.

What does an organisation need to thrive?

In my experience as a leader in education and now in business, I appreciate that ‘to thrive’ means different things to different people.

And it is of course influenced by circumstance.

For example, a new start-up might consider thriving as being able to pay the bills, a social enterprise might measure success in terms of their impact, and a larger business might measure it in terms of quarterly profits or market share.

Whatever metrics you might choose to use, it is important to be clear on what these are.

Personally, however, I think we can go further than this. For me, the primary goal of any organisation that seeks to thrive is to maximise human potential.

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Did you know that only 15 percent of the world’s employees are highly engaged in their work?

While you might have guessed that it’d be quite a low figure, that’s less than one in five people.

So how do you engage people?

As a Gallup-certified strengths coach and engagement consultant, I’ve been able to tap into Gallup’s extensive research and have learnt that they have found a few commonalities among organisations with teams that thrive.

Organisations that thrive are clear both about what their organisation needs to be successful and what people’s own needs as individuals within the team are. Also, these organisations’ leaders are clear about their employees’ needs and are intentional about the actions they take to meet them.

Gallup identifies four categories of need that people have in their work. These are: 1. Basic needs.

2. Management support.

3. Teamwork.

4. Growth.

When these needs are met, people will be more than satisfied and are emotionally and psychologically committed to their work.

Not only is this the way towards building a healthier organisation, it also develops a more effective, productive, and profitable team.

In essence, the organisation will be thriving because your people are.

“

The first is to ensure that people are clear about what is expected of them because, without clarity as to what is expected, nothing else works. And the second is ensuring employees have the equipment and materials to do their work right.

”

Gallup has also identified 12 elements that are central to developing an engaged workforce, and even by addressing the first two steps, you can begin to make progress.

The first is to ensure that people are clear about what is expected of them, because, without clarity as to what is expected, nothing else works. And the second is ensuring employees have the equipment and materials to do their work right.

This is a continuous process and of course, the first two steps are only the start.

How to develop engagement is clear

For it to help your organisation to thrive, you must build engagement into your organisational strategy and be intentional and sincere about finding out what makes your people tick.

This sounds quite simple, but we know that people are not simple. They are complex and developing engagement is generally challenging and nuanced work.

That way, you will discover that there are all sorts of opportunities on your emerging landscape that will help your organisation to thrive. CT

Management | Small Business

Small Business Strategy gets the thumbs up The Government’s Small Business Strategy is receiving the thumbs up from industry insiders.

can the small businesses that deal with them,” chief executive John Milford says.

“This has been an issue for a long time for many of these businesses, who tend to live hand to mouth on many of their contracts, so it’s great to see the government taking the lead and setting targets for its own departments to pay 95 percent of domestic invoices within 10 business days.

Developed by the Small Business Council and the Minister for Small Business, Hon Stuart Nash, the strategy includes 20 recommendations aimed at empowering small businesses to not just succeed, but thrive.

The EMA says it is pleased to see the practical measures included in the strategy, which will improve the cash flow of small to medium enterprises (SMEs) because they will get paid more promptly.

EMA chief executive Brett O’Riley says it is heartening to see the backbone of New Zealand’s economy — and the vast majority of its 7,600 business members — receiving additional, practical support.

“Unlike big businesses, it’s a fine line for SMEs between keeping their heads above water and sinking into debt, largely dependent on effectively managing cash flows.

“We applaud the government taking the lead on prompt payment practices with 95 percent of its departments paying domestic invoices in 10 business days by mid next year, and hope others follow suit,” he says.

“Small businesses make up 97 percent of New Zealand enterprises, employ 29 percent of workers, and account for around 26 percent of GDP, so improving their cash flow in any way we can is good for the economy.

Brett says the Small Business Council quite rightly identified that there is often one person juggling a number of tasks across a range of functions in SMEs. “They need to have knowledge across a lot of different areas — from payroll to compliance — which is where the EMA helps its member businesses,” he says.

“We welcome the recommendations in key areas of the strategy, including access to finance and capital, building capability and skills, and reducing the compliance burden,” he says.

“These things are fundamental to helping small businesses grow and be more productive, for the good of our economy as a whole.”

BusinessNZ has welcomed the Small Business Strategy and the establishment of a crossagency small business unit to implement it.

“The challenge is now for big companies to do the right thing and follow this lead.

“If government departments can do it, I can’t see any reasons why most big BusinessNZ chief executive Kirk Hope says businesses would welcome the requirement for companies, which often have the capacity, government agencies to pay their bills within can’t do the same.

10 working days.

“It’s also good to see the government has “This is a most practical way to support listened to the Small Business Council by also small businesses and help them prosper. introducing new online resources to help small We look forward to the adoption of businesses access options for raising finance more recommendations by the Small and strategic advice with their limited staffing Business Council.” resources,” he says.

Business Central has also welcomed the “Often in small businesses, a few people have initiatives to support small businesses. to have knowledge across a lot of areas, so anything that helps lift business performance is “Prime among these is the target for government departments to pay as fast as they a good thing for us all.” CT

www.canterburytoday.co.nz February 2020 | 17

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Focus on | Climate Change

Tackling climate change is everyone’s duty Recent climate reports underscore genuine emergency The Wise Response Society is anxious the underlying message in a suite of recent reports about the evolving climate crisis is fully recognised and heeded.

“

We believe we have a moral duty to address the important issues of climate change within the building

While the New Zealand Government has management industry. been making big efforts to address national climate risks, what these reports together do is reinforce the need for all sectors of the economy - Facilities Integrate organiser, Lorraine Smith and society to embrace the required changes with utmost urgency and purpose.

A group of eminent scientists have stated that the tipping points could be exceeded between 1 and 20C warming and lead to a cascade of unstoppable events (reported in Nature 27 Nov. 2019).

The World Meteorological Organization (WMO) has reported that yet another high record level of Greenhouse Gas concentration has been reached (20 Nov. 2019). The UN Environmental Programme (UNEP) has stated that a 1.5 0C target is now slipping out of reach (20 Nov. 2019).

The World Scientists (over 11,000) Warning of a Climate Emergency stated that our goals need to shift from GDP growth and the pursuit of affluence, towards sustaining ecosystems and improving human well-being by prioritising basic needs and reducing inequality (BioScience 5 Nov).

”

Sir Alan Mark, chair of Wise Response, a society largely comprising academics from across New Zealand, says, “We therefore call on all New Zealanders to move from a business-as-usual economic model and adopt an economy and way of life that enables us to live within earth’s natural support systems.”

use, determined by the IPCC to keep warming well below 20C.

In another disturbing report, the Global Energy Monitor has reported that China has increased its coal power capacity to 43GW between Jan 2018 and June 2019, while elsewhere in the world there has been a decrease of 8.1GW.

Prof Kevin Anderson of the Tyndall Centre has pointed out that the wealthiest 10 percent in the world are responsible for 49 percent of the GHG emissions.

Should China continue to increase its total coal power capacity through to 2035, its coal generation alone could be more than three times as large as the global limit on coal power

So if they were to cut their emissions to around eight tonnes of CO2e per capita, global emissions would be reduced by one third, even without any change from the other 90 percent.

“While most New Zealanders will fall outside this highly wealthy category, with a little forethought and planning, halving our current per capita emissions rate from 16 tonnes of CO2e should be largely painless and potentially very satisfying.

“One thing’s for sure” he added, “the science is telling us failure to re-stabilise climate will deliver our children a painful hospital pass which surely none of us would want knowingly to be part of." CT

Recent climate reports underscore genuine emergency New Zealand has seen a groundswell in action against climate change as more people come to the realisation the time for talking is over, and the time for doing is now.

climate change, introducing a Climate Change Response Zone for the first time last year.

“This reflects not only our acknowledgment of the challenge we all face, but also the availability of solutions and ideas to mitigate climate change,” she explains.

“We believe we have a moral duty to address the important issues of climate change within the building management industry,” she says.

This part of the show featured exhibitors who provided products, services and solutions which put New Zealand’s buildings and facilities on their own path towards Net Zero Carbon.

It’s a theme running throughout society and business, with scientific consensus around the problem translating into action at the grassroots.

The necessity for action is distilled in the nature of the threat: according to the International Panel on Climate Change (IPCC), avoiding catastrophic climate change depends on countries limiting global warming to no more than 1.5 degrees Celsius above preindustrial levels.

“Achieving this goal is ambitious, but the stakes have never been higher,” says Lorraine Smith, organiser of the Facilities Integrate trade expo.

“The good news is the construction, property and facilities management industries are taking notice, with multiple initiatives towards more efficient buildings and reduced resource utilisation, and the emergence of organisations such as NABERSNZ and the New Zealand Green Building Council driving awareness

20 | February 2020 www.canterburytoday.co.nz

and assessing properties for measurable environmental credentials.”

Lorraine says Facilities Integrate, a tradeonly show which brings together all aspects involved in the construction and management of property, is itself responding to the reality of

In fact, with the exhibition taking place during World Green Building week, the NZGBC launched the first draft of the Net Zero Carbon standards – something of interest to every building owner and facilities manager interested in achieving environmentally responsible operations.

Lorraine points to the Climate Change Response (Zero-Carbon) Amendment Bill which aims to address the problem of global warming by codifying the reduction of New Zealand’s carbon emissions to net-zero by 2050. CT

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Our Living Well Park Lane apartments offer innovative features including contemporary Jasmax design, energy efficient two and three-bedroom apartments, our cool 5 Acres Café, free electric cars for residents, large bowling green and an expansive outdoor BBQ area.

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Focus on | Careers

The Millennial workplace – how to manage the generational shift We’ve all heard the negative stereotypes about Millennials – they are lazy and don’t want to work hard, just to name two.

With this cohort of the population making up nearly 50 percent of the workforce in 2020, it is more important than ever to debunk these stereotypes, and ensure that companies are effectively attracting, and retaining this talent pool to build a sustainable business for the future.

So in a candidate-tight market, how do you find the best staff for your business? With Millennials in particular, how do you keep them engaged and retained? What is your value proposition as a company?

It is becoming more common that people are not interested in a job just for the money. They take much more into consideration, and want to do something that matters. Ask yourself — why would people want to work for you?

Attracting and retaining a multigenerational workforce The shared value for employees and businesses is that those who are treated well respond in kind: happy employees, happy customers, better business results.

The Millennial mindset In a recent survey by Universum of 16,000 Millennials, they found the younger generation of the workforce is incentivised by giving back to their community, but also to themselves, in pursuit of a better work/life balance.

Millennials are not as driven by working long days and creating an ‘overworked culture’ to prove themselves as generations of employees before them have. They prefer to work smarter, not harder, and enjoy the flexibility that comes with that.

Having a strong company culture is important to attract and retain staff, as are benefits such as competitive compensation, on-going training and development, and a focus on sustainability.

It also makes your company a desirable place to work if you incorporate benefit trends such as flexible work arrangements.

In the recent NZ Staff Turnover Survey, ‘family or personal’ ranks as the number one reason for turnover, showing just how important individually-focused ‘flexibility’ benefits can be. The companies willing to offer benefits that

reflect the values of their workforce are the ones who can both attract staff and find human capital sustainability.

When recruiting across multi-generations, posting a job ad and waiting for applications to come in is just not enough.

This is where recruitment companies can offer great value to any business – providing the hiring expertise, assessment tools required and the intimate understanding of the market to ensure your business finds the best talent. And what will make you the employer of choice to that talent is the value you provide to your employees. CT

Businesses should proactively utilise different recruitment tools to access ‘hidden’ talent networks in order to find candidates who are the best fit for the role and the business culture.

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Focus on | Technology

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Whether you’re searching for advanced yet cost effective solutions for events, networked audiovisual and IT systems, equipment servicing, automation or live streaming and production services, Shipleys’ experienced and creative team can provide a complete and integrated solution to meet your business needs. CT

Why choose Shipleys • We offer a complete audiovisual service.

• Qualified staff with years of experience in this and related industries.

• We are pioneers in our field in NZ, and are still here after 90 years.

• We keep up to date with the newest and best technology available.

For your employees to do their best work, attract great talent, and deliver the best outcomes to your customers, you need a workplace fit for the future.

Regardless of what industry you’re in, today’s businesses are digital businesses.

• Shipleys is locally owned and operated.

out innovative audiovisual solutions and IT systems that can help position their business as an industry leader.

complete audiovisual service to commercial clients across the South Island, as well as clients nationwide.

With a long history as innovators in their field, Shipleys provides a comprehensive and

Shipleys’ leading-edge technology helps you create modern networked environments where your business can thrive, connecting you with both colleagues and customers, anywhere on the globe.

Online connectivity and remote work has changed the way we do business, while evolving It’s not surprising that they turn to a trusted client expectations around accessibility, industry name to help them solve unique responsiveness and availability have set a new challenges and future-proof their business. standard for customer experience.

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Focus on | Selwyn

Rolleston and Lincoln lead fibre uptake The latest national fibre broadband uptake data has seen Rolleston as having the highest uptake of all towns and cities across New Zealand, with Lincoln in the third spot.

“Rolleston and Lincoln are two towns that have embraced fibre broadband since they became the first fully fibred towns in New Zealand in late 2013,” says Enable CEO, Steve Fuller.

“I would like to thank these communities for continuing to switch to the very best broadband available to ensure local people are enjoying all the benefits in their homes, businesses and schools. The rate of Enable fibre broadband adoption in these local towns is more than we ever envisaged when we began our network roll-out.”

The Government has also announced the completion of the first stage of the ultra-fast broadband initiative that has resulted in fibre broadband being available to 79 percent of New Zealanders, placing New Zealand eighth in the OECD in terms of fibre availability.

“With our local towns leading New Zealand and New Zealand near the top of the world, Rolleston and Lincoln are arguably amongst the most connected communities on the planet,” added Mr Fuller.

Rolleston and Lincoln stand-out as standalone towns, but there are other communities within Enable’s greater Christchurch coverage area with high fibre broadband uptake – such as Harewood, which is even ahead of Rolleston.

The highest uptake suburbs and towns in Enable’s greater Christchurch coverage area are: 1. Harewood – 83% 2. Rolleston – 77% 3. Wigram – 76% 4. Halswell – 74% 5. Burnside – 73% 6. Lincoln – 70% 7. Ilam – 70% 8. Avonhead – 69% 9. Northwood – 67% 10. Bryndwr – 67%

Call Driving Miss Daisy and ride with a friend

Pollution solution presented at Waterways Conference in Lincoln Lincoln University PhD student Parsa Mohajeri is battling a key issue in protecting New Zealand’s freshwater.

He says the batch reactor, a fill-and-activated sludge system for wastewater treatment, was one of the most popular methods of treatment used for treating wastewaters containing high concentration agricultural nutrients.

He is looking to find ways to eliminate the nitrogen and phosphorus from wastewater that could end up in our rivers and lakes.

He used soil and bio-waste, amongst other materials to create a “novel media” to facilitate the capture of the nitrates and phosphorous and is achieving almost total removal.

He presented his findings at the Waterways Postgraduate Student Conference in Lincoln last November.

The conference is an annual event run by the Waterways Centre for Freshwater Management, formed from the collaboration between Lincoln University and the University of Canterbury to coordinate research and teaching in a changing field.

A PhD student within the soil and environmental sciences department at Lincoln University, he received his BSc and MSc degree in civil and environmental engineering.

The Conference allows students from the University of Canterbury and Lincoln University to showcase their work into water management issues, such as ‘Mapping groundwater discharge into a large coastal lagoon in New Zealand’ and ‘Modelling the impacts of Parsa presented on ‘N and P removal from wastewater: a novel approach using sequencing groundwater levels and abstraction on flows in batch reactor technology’. the Waimakariri/ Selwyn River’. CT

Driving Miss Daisy Selwyn Sheree Foster is the proud owner of the Driving Miss Daisy Selwyn franchise. Sheree offers the same high-quality service that all Driving Miss Daisy clients enjoy throughout New Zealand.

At Driving Miss Daisy, they are always mindful of their clients’ wellbeing ensuring that they are comfortable and safe. This reliable service is for everybody, whether you cannot drive, choose not to drive or no longer drive. It’s about helping people maintain, or regain, their independence. They provide a professional and flexible service, catering to specific needs and requirements.

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Sheree and her team are happy to accompany clients to appointments, to the hairdresser, the doctor or physiotherapist; help with shopping, at the supermarket or buying that special new outfit!

They love to take clients on an outing; to a café or the movies, and can even take two or three people together for companionship if you choose. They will always go the extra mile, open the car door, carry the shopping and assist clients to and from their front door as required. Sheree is committed to helping clients get out and about, so they can live life to the full and enjoy every moment and ensure that their experience is memorable.

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Focus on | Selwyn

Change in fire season status for Canterbury Fire and Emergency New Zealand has updated its fire season for Canterbury.

From midnight Friday, January 24, it placed the region (Selwyn, Waimakariri, Christchurch and Hurunui) into a prohibited fire season.

Canterbury had been in a restricted season since the middle of December.

A prohibited season means a total fire ban, with any current fire permits for the area suspended from the date the prohibited season starts.

Acting principal rural fire officer Al Hutt says the region is very dry. “We have already had a few vegetation fires get out of hand recently, and they have required significant resources to bring under control.

“It only takes a spark to start a fire.”

Al says it is important everyone carefully considers the dangers when looking at activities involving machinery.

“These activities can often create sparks, and with hot, dry and windy conditions fire can easily spread.”

For more information on whether you can light a fire in your area head to: www.checkitsalright.nz.

Personality important in farmer anxiety New Lincoln University research shows analysing a farmer’s personal characteristics is important when dealing with their anxiety.

Research report authors Bruce Greig, Dr Peter Nuthall and Dr Kevin Old say a farmer’s personality, objective set, belief in their ability to control outcomes, as well as education and age were among factors highly related to anxiety.

“A problem has also been farmers’ reluctance to voice difficulties and seek helpers.

farm managers relative to other occupations.

They must cope with uncertain, and often extreme, weather, product prices, input prices, government regulations and rules, as well as employment issues under the close employer/ employee relationships on farms, and also plant and animal disease vagaries.

“An analysis of personal characteristics provides the information required to direct counselling efforts to modify the anxiety creating personal variables and, consequently, reduce anxiety and its impact on thinking.”

“There is also evidence that concern over climate change is increasing anxiety through disrupting farmers’ sense of place, particularly as the farmers’ work place is, frequently, also their home.”

A random survey of New Zealand farmers was used to obtain their ratings on their anxiety.

Counselling and psychotherapy can have very positive impacts and are likely to change basic farmer characteristics (which also change with age and related factors), he said.

Dr Nuthall said the past approach to dealing with anxiety has been through utilising coping mechanisms such as sharing with significant others.

He said the nature of primary production tended to create more anxiety amongst

“Effectively, this is a further approach with the farmer using her/his own resources to modify basic characteristics with family and community support.

“However, this probably requires education and training if the farmer is to understand the problem and possible solution methods. These might be supplied through extension and written media."

Similarly, the use of meditation has been shown to be helpful in some cases.

“It is also clear, no matter which approach is taken, there is a need to remove the perceived stigma attached to seeking help. This can only come from further general education and extension work pointing out that anxiety is normal and ‘assistable’,” Dr Nuthall said. CT

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Focus on | Selwyn

West Melton traffic speed review

“

The NZ Transport Agency’s announcement of a speed review west of Christchurch on State Highway 73 in West Melton has been welcomed by residents concerned about safety in the growing township.

The increased pedestrian, cycling and vehicle movements across and along the highway mean that the current speed limit is not appropriate.

”

Tim Schurr, chair of the West Melton Residents Association, says he is pleased to hear that the speed review is getting underway.

“This is something the Residents Association has wanted to see happen for some time. We fully support a reduction in the speed limits as an important step towards improving road safety in West Melton.”

The proposed lower speed limit is needed to reflect the increase in residential and commercial development in the area, says Jim Harland, director of Regional Relationships for the Transport Agency, announcing the speed review.

“Residents, the Selwyn District Council and Community Board as well as the West Melton Residents Association have all expressed their concern to us about the current speed being unsafe. They have been pushing for a speed review for some time.”

These include installing more flush medians (wide painted lines in the centre of the road, keeping opposing traffic lanes apart), wider edge lines and making the threshold where the speed limits change at the entrance to the township more obvious to road users.

More than just the speed review

Jim says the Transport Agency is aware of the community’s concerns with the intersection with State Highway 73 and Weedons Ross Road.

“The increased pedestrian, cycling and vehicle movements across and along the highway mean As well as undertaking this speed review, other safety initiatives in the area are being further that the current speed limit is not appropriate,” investigated by the Transport Agency. he says.

“While we have proposed a project to investigate this, demand is very high for projects like this one around the country and this intersection project is yet to reach the priority requirements for funding.

“We have recently announced funding of two other intersection safety improvements in Selwyn: Shands Road/Blakes Road and Springs Road/Marshs Road intersections. We are continuing to work with the Selwyn District Council to monitor this highway and Weedons Ross Road intersection and collect further evidence. In the meantime, decreasing the speed is one way we could improve safety in West Melton.” CT

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Focus on | Timaru

Insurance advisory in response to the Timaru hailstorm As the recovery effort in the wake of the unprecedented November Timaru hailstorm continues, the insurance industry is advising people considering buying hail damaged vehicles to be well informed.

Water conservation in summer Residents are being encouraged to be cautious of water usage in the summer days.

Timaru District Council acting group manager infrastructure, Erik Barnes says that water in the area is a precious resource that could be in short supply during the hot dry summers.

“Most summers, the demand for water in our district can double or even triple. The hot dry weather is great to enjoy but does bring challenges as we want to water our lawns and gardens more. When our use increases, we need to draw water from all of our supplies to cope with demand.

“Dry conditions can trigger water restrictions with the aim of making sure that the primary needs can be met like supplying drinking water to homes, stock water, hospitals, the commercial sector, and firefighting,” he says.

The Council has taken a number of measures to better cope with the water demand. These include increasing water storage reservoir at Pleasant Point, upgrading the pipeline that delivers more water without lowering pressure, and regular leak detection and repair.

“We also encourage our residents to take actions to conserve water. There are some simple things that you can do both inside and outside the home that can help to conserve water." CT

Funding helps Timaru meet Tiaki promise With thousands of vehicles damaged in the storm, the industry is making good progress assessing those vehicles and either repairing them or deeming them uneconomic to repair.

Insurance Council of New Zealand chief executive, Tim Grafton, says that with a large number of hail damaged vehicles being sold through a variety of channels over the coming months, potential buyers must be well informed.

“It is important that anyone looking to purchase one of these vehicles knows what they are buying. While damage may not be structural, all will have significant hail damage.

“We advise people to complete their due diligence and understand exactly what they are buying, especially if they are unable to inspect the vehicle prior to purchasing it.”

ICNZ urges buyers to ensure that if they intend using those vehicles on the road,

rather than for parts or for some other reason, that they purchase insurance.

“We encourage people to discuss this with their insurer before purchasing to ascertain what type of cover may be available to them, what the premium might be and if any special terms or conditions may apply to prevent any nasty surprises should the need to claim in the future.

“Insurance policies don’t provide cover for existing damage, so they will need to disclose the hail damage to their insurer.

“Similarly, if they repair any damage, they will need to inform their insurer so the car can be appropriately insured,” Tim says.

ICNZ encourages people affected to contact their insurance company or authorised insurance broker as soon as they can for arrangements to be made to assess the damage or losses and progress claims. CT

The Timaru District Council has been awarded $40,000 Government funding to support a range of projects to develop Responsible Camping in the district over the coming summer season.

The funding from the Ministry of Business, Innovation and Employment will support Timaru District Council’s new initiative to engage responsible campers in the Tiaki Promise: Care for New Zealand.

Council’s Park and Recreation manager, Bill Steans says that the funding was specifically earmarked to help enable people to camp in a more responsible and sustainable way.

and issues. There will be an extra weekly service of toilet/ablution blocks and rubbish/recycling facilities at the campsites of the District.

“The Ambassadors will also be a friendly face providing information about local points of interests to campers. They will feed information, such as campers’ thoughts, back to the Council to inform management of camping facilities.

“Another import part of the project involves installing two information signs at Patiti Point and Caroline Bay campsites with Tiaki Promise of caring New Zealand for now and for future generations,” he says.

“Camping is one of the most Kiwi of pastimes, it’s an activity we treasure in the Timaru “The projects involve training and equipping Tiaki Ambassadors, who will visit the campsites District and we want visitors to experience.

We believe these projects would help foster across the district engaging campers in the responsible camping and the Tiaki Promise and core principles of the Tiaki Promise, educating engage freedom campers in the value of taking campers, promoting responsible camping and better care of our wild open spaces.” sharing information and advice.

“They will also service and monitor each camp sites on a regular basis, handling complaints

Timaru District Council runs 11 free camping sites across the district. CT

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Focus on | Marlborough

Resident satisfaction remains high The Marlborough District Council’s latest independent survey of residents indicates that overall satisfaction remains high for most of its services.

November 2016, raising it by up to 2.5 metres in the area between the Awatere and Waima/Ure rivers.

Councillor Gerald Hope, who is deputy chair of the Environment Committee, says the uplift caused the high tide mark to shift by as much as 200 metres, leaving much more beach and shoreline exposed.

“Before the earthquake, vehicle access to this area was virtually impossible and restricted by the tides, but after 14 November 2016 it became possible to drive along the coast at almost any time.

Councillor Mark Peters, chair of the Planning, Finance and Community Committee, says almost all Marlborough District Council services scores are higher than New Zealand council benchmarks, with many significantly higher.

“The popularity of the area has increased as a result, and vehicles are unfortunately having a significant effect on the landscape and the seals, bird colonies, reptiles and rare plants that inhabit what was previously remote wilderness.”

“Our overall performance trend has been on an upward path over the last 10 years, with a slight dip this year to 74 percent from 78 percent in 2018.

“Seven out of 10 residents are satisfied with our overall performance, with most services in 2019 showing similar satisfaction ratings to those of 2018.

“Parks and reserves, sports fields, cemeteries, harbours, civil defence and emergency management and community facilities also scored highly.

“Library services’ score went up 10 percent on 2018 — from 81 percent to 91 percent — a reflection of its excellent service and of the new Picton library facility, which has received much customer praise and an architectural award.

“We are a relatively small unitary council with limited resources but we punch above our weight because staff work hard to provide excellent customer service. There are always challenges to overcome and better ways of doing things; we do not rest on our laurels,” Mark says.

“In some areas we are leading the country — the provision of digital information, smart maps, our parks and reserves, libraries and our innovative environmental science. Our drinking water service also performs very highly.”

Responsible camping on Council’s radar Extra Council rangers will be out and about over summer in an effort to spread the word about responsible camping in Marlborough.

Earlier last year, the Council received Government funding of $183,610 for additional rangers to manage the high-season period, on top of its current staff of two.

Rangers will visit camp sites and other spots used by campers to ensure things are running smoothly, and educate people about their responsibilities. Rangers will also gather information that can be used as part of a

“People have brought their concerns about the environmental impact of motor vehicles along the coast to the Council. feasibility study ahead of Council’s review of the East Coast protection bylaw Freedom Camping Bylaw 2012 this year. process underway Council’s Reserves and Amenities manager, Jane Tito says there has been a big increase in the number of visitors camping at Marlborough’s responsible camping sites – up from 7,000 in 2016 to 12,000 in 2018.

The Marlborough District Council is beginning the process to consult the public on a bylaw protecting the coastline around Cape Campbell, between the Waima/Ure and Awatere river mouths.

“On top of the funding for additional rangers, Council was also successful in getting funds of $25,000 from central government’s Tourism Infrastructure Fund for a feasibility study on a long-term, sustainable approach to the management of responsible camping sites in Marlborough,” Jane says.

The issue was discussed at the Planning, Finance and Community Committee on 28 November and the approach agreed by the full Council on 12 December 2019.

“This study, which is also funded by Council, will help to inform the bylaw review and will consider the trends and challenges associated with managing responsible camping.

“It will look at how monitoring is carried out and the impact of responsible camping on other providers. As part of this study, Council will review our existing campsites to determine whether we have the right number and type, and whether they are in the right locations.

“We will be working closely with neighbouring councils in Nelson and Tasman to ensure we have a robust and planned approach that encompasses the whole of the Top of the South,” she says.

The study will also include consultation with iwi, the camping and motorhome associations and other interested groups.

Council’s Freedom Camping Bylaw 2012 was last reviewed in 2016 and the new review is scheduled to commence in July 2020, following the results of the study.

40 | February 2020 www.canterburytoday.co.nz

The Kaikoura earthquake dramatically uplifted 110 km of Marlborough’s East Coast in

“If uncontrolled motor vehicle access continues, there could be long-term consequences for the natural landscape, biodiversity and the safety of the public,” Councillor Hope says.

A draft bylaw will be prepared and taken to the Planning, Finance and Community Committee.

This is expected to be adopted at either the February or March full Council meeting, with submissions opening in March or April for a period of one month’s consultation.

After public input, it would then go to a hearing with appointed commissioners, and come into force later this year. CT

News | In Brief

Hospitality | Port & Eagle Brewpub

The home of great flavour Initiatives support small business

At the Port & Eagle Brewpub, we aim to use all-natural, free-farmed/ ranged meat, with all

It is the new home of Port and Eagle Brewing NZ and all things beer – and it has quickly become a beloved hotspot for locals, as well as those driving through, to enjoy fine fare.

products locally sourced

freshest ingredients we can find.

Come they may for the beer, it is the complementary food they find hard to resist while there.

Some of the region’s finest chefs deliver on a menu of well thought out flavour combinations that cater to all types of visitors while showcasing New Zealand’s outstanding local produce.

Those who choose the Port and Eagle to dine out at are spoilt for choice between platters (antipasto and signature dishes), small plates (breads and dips, calamari, wings, and more), mains (salmon, steak, ribs, and more), salads, burgers, sides, and desserts.

There is also a set menu, perfect for functions or large private bookings, as well as a bar snack menu to mollify those stopping by fleetingly.

“Small businesses make up 97 percent of New Zealand enterprises, employ 29 percent of

“Often in small business, a few people have to have knowledge across a lot of areas, so anything that helps lift business performance is a good thing for us all.” CT

”

“At the Port & Eagle Brewpub, we aim to use all-natural, free-farmed/ranged meat, with all products locally sourced where possible. It is our goal to bring you the freshest ingredients we can find.”

The Port & Eagle Brewpub is open Monday through Sunday, 11am until late. CT Port & Eagle Brewpub 184 Williams Street Kaiapoi (03) 926 2941 info@theportandeagle.pub www.eaglebrewing.nz — Advertising Feature

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listened to the Small Business Council by also introducing new online resources to help small businesses access options for raising finance and strategic advice with their limited staffing resources.

goal to bring you the

The home-brew menu features cider, IPA, APA, Pilsner, Lager, Stout, Sour, Wheat Beer, English Bitter, Blonde Ale, Brown Ale, Barleywine, Spirits, and more.

For Importers & Exporters

“This has been an issue for a long time for many of these businesses, who tend to live hand to mouth on many of their contracts, so it’s great to see the Government taking the lead and setting targets for its own departments to pay 95 percent of domestic invoices within 10 business days.

“The challenge is now for big companies to do the right thing and follow this lead.

where possible. It is our

The onsite brewery is a major draw card for connoisseurs of ales, lagers, and other finely crafted boutique drops.

HELP!

workers, and account for around 26 percent of GDP, so improving their cash flow in any way we can is good for the economy.

“If government departments can do it I “Prime among these is the target for government can’t see any reasons why most big departments to pay as fast as they can the small companies, which often have the capacity, businesses that deal with them,” says Business can’t do the same.

Central chief executive John Milford.

“It’s also good to see the Government has

“

Lounging in the sun on the banks of the Kaiapoi River, you’ll find the Port and Eagle Brewpub.

Business Central welcomes three new government initiatives to support small businesses.

•

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All the very best going forward. Your coalface stout is simply the best. – Norm Bland

www.canterburytoday.co.nz February 2020 | 41

Property & Construction | Concrete and Climate Change

Concrete steps to zero carbon As we enter the new decade, New Zealand’s pledge to reduce net emissions of all greenhouse gases to zero by 2050 has been given an assured framework by the Climate Change Response (Zero Carbon) Amendment Act.

technologies, account for raw material availability, supply chain dynamics and market demands for quality – New Zealand’s concrete industry can decarbonise.”

Concrete benefits “Concrete is a sustainable choice for the future and is a key link in the circular economy because of its recycling potential compared to other materials. For instance, the reuse of concrete structural elements is becoming more commonplace, along with the recycling of demolition concrete as aggregate,” Rob says.

“Concrete’s durability, thermal efficiency, acoustic performance, fire resistance, and roading and stormwater management applications will ensure that its contribution to a sustainable built environment continues to be significant.”

Concrete NZ chief executive, Rob Gaimster, points out that the concrete industry supported the bill through its development and believes New Zealand should be congratulated for enacting such an important piece of legislation.

The New Zealand concrete industry has made significant gains over the past 15 years to reduce its carbon footprint and remains firmly committed to a structured and realistic pathway towards a net zero carbon future.

Rob believes, however, that any desire to achieve 2050 net zero carbon objectives must be pragmatic as well as tempered by the risk of repeating past mistakes, such as the leaky building debacle.

Concrete advancements “The New Zealand concrete industry has a proven track record of significant emissions reduction over the past 15 years, despite increased demand based around population growth,” Rob says.

“This was accomplished by replacing cement with supplementary cementitious materials (industrial by-products), using fuels such as wood waste instead of coal to manufacture

“The move toward net zero carbon will require cement and a general shift to more efficient increased low-emission hydro and wind-based manufacturing that includes waste minimisation, electricity generation and public transport recycling and the use of synthetic vehicle fuels. capacity – these cannot be achieved without concrete,” Rob adds.

“We also have the potential to further reduce “At the same time, efforts to address the concrete’s CO2 emissions by developing the use of natural pozzolans (volcanic ash) from the impacts of climate change, which include extreme weather, will require robust and North Island’s Central Plateau as a low-carbon cement replacement of up to around 25 percent. durable structures – which also cannot be achieved without concrete.” CT “I’m confident that through practical measures Continued on page 46> – which use known and commercially viable

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42 | February 2020 www.canterburytoday.co.nz

www.canterburytoday.co.nz February 2020 | 43

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Property & Construction | Concrete and Climate Change

Continued from page 42 >

Leaky buildings Rob highlights Peter Dyer’s recent book Rottenomics: The Story of New Zealand’s Leaky Buildings Disaster as an excellent reference on how disastrous (unintended) consequences can result from well-intentioned policy decisions.

“Dyer outlines the causes of leaky buildings, chief amongst which was an all-new building controls system centred around the performance-based Building Act of 1991,” Rob says.

“The legislation is described as an ‘experiment’ that arrived at ‘warp speed’

by Dyer, who believes that it allowed for/ combined with high levels of workforce

illiteracy, the emergence of untreated timber, monolithic cladding and miracle sealants to create a crisis.

“There are enough similarities in terms of new legislation, a skills shortage and unproven building materials between now and the early 1990s, to encourage a measured approach to realising our future built environment,” Rob says.

Fire performance “It is concerning to see the enthusiasm with which the new composite structural material Cross-Laminated Timber (CLT) is being greeted by some specifiers, including government, despite questions being asked internationally of its fire resistance.

“Research conducted in the UK has raised concerns about the difference between the behaviour of CLT in small-scale tests as opposed to full-scale tests designed to replicate the fire behaviour of a real building,” Rob says.

“These results led researchers to conclude the use of CLT should be limited, and Concrete NZ has communicated this to the Minister of Building and Construction, Jenny Salesa.”

Uncompromising resilience “Reaching net zero carbon by 2050 will require a new approach to constructing our buildings and infrastructure, but that shouldn’t mean new building materials are adopted in haste.”

Rob says.

“Concrete is an inherently resilient material, which through a long-term commitment to innovation from domestic suppliers, has continued to enhance its environmental credentials to ensure it will play a vital role in constructing New Zealand’s net zero carbon future.” CT

Concrete NZ Level 4 Solnet House 70 The Terrace Wellington admin@concretenz.org.nz www.concretenz.org.nz

— Advertising Feature

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Property & Construction | Concrete and Climate Change

Choosing to build better

By Andrew Eagles

Shifting towards a more sustainable and environmentally friendly way of life has become unavoidable.

Fortunately, we know the appetite is there.

Thousands of New Zealanders have taken to the streets demanding action, pressure has led to the growth of sustainable finance and investment, local councils have declared climate emergencies and our Government, while failing to join in, enshrined a binding commitment to net zero emissions by 2050 with the passing of the Zero Carbon Bill.

Momentum is building, however, signalling change is pointless if concrete action isn’t taken.

In New Zealand, our built environment is responsible for around 20 percent of climate change emissions, according to a report by international sustainability consultants Thinkstep. Another Thinkstep report found new-build construction and renovation emits the equivalent of over a million passenger cars each year, a figure that could be slashed if we take note of the impact, change our materials and our approach to building.

Unfortunately, the current legislative framework regulating the standard of New Zealand’s

building is woeful, contributing to, and exacerbating our construction sector’s carbon footprint.

Due to the gap in quality, fit-for-purpose, environmentally conscious legislative parameters, businesses and organisations like the New Zealand Green Building Council have established their own. While the Government is starting to use these new standards, there is still the need for companies, builders and developers to consciously choose to build better. Thankfully there is a growing list of companies stepping up to the plate.

There is a strong case for independently trusted and verifiable certification. Importantly, it promotes measurement – if you can’t measure it, you can’t manage it, effectively improve or benchmark. Certification helps sort the wheat from chaff.

Too often builders and developers with no expertise in what makes a sustainable, better building will tell the world their building is ‘green’ because they’ve used a sustainable material, leaving out their remaining footprint, the mountain of construction waste trucked to landfill and a new building requiring a massive amount of energy to operate.

Tools like Green Star, the residential equivalent Homestar, and NABERSNZ, provide an

independent guide and assessment of buildings based on international best practice, research, and evidence.

So, what are your options? If you’re looking to build a new home or renovate an existing one, certification schemes like Homestar provide a pathway to do that. For commercial and industrial buildings, Green Star ensures quality and sustainability is benchmarked.

buildings by pairing energy efficiency with clean electricity technologies that are already available. The same report found waiting another ten years to act on high-performance buildings construction and renovations will result in more than 2 gigatons of additional CO2 emissions.

While Aotearoa’s electricity demand is projected to grow significantly by 2050, our building energy performance can be improved by 25 percent.

Better buildings are healthier, lower carbon, and more efficient (making them cheaper to run).

Financially, there is a raft of additional benefits; for example a Homestar rating opens doors for Part of the challenge in addressing our climate homeowners to access ANZ’s healthy home impact will be transitioning to zero-carbon, loan, knocking one percent off their interest rate. something we as a nation have to do if we’re to With energy use a major part of our footprint, fulfil our international obligations and live in a monitoring significant consumers like offices better world. CT is crucial. The International Energy Agency Andrew Eagles is the chief executive of the recently found that by 2050 the world can cut 87% of greenhouse gas emissions from New Zealand Green Building Council.

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www.canterburytoday.co.nz February 2020 | 47

Property & Construction | Christchurch Ready Mix Concrete

Belfast quarry production plant upgrade In the declining Canterbury construction market, Christchurch Ready Mix Concrete (CRMC) is in a rare position with a solid forward workload, including a long-term supply contract providing Firth Concrete with sand and aggregate at their Christchurch operations.

• Linking of the crushing and wash plants to minimise loader handling • Integration of extensive data capture and analytics into the control systems of the new plant.

The existing wash plant was a 50-year veteran of the business, an “old girl” that has put in the work and is ready for a “well-earned retirement”.

“This plant builds upon other recent investments such as our instillation of a Matec Filter Press, a high-tech piece of equipment which means we can recycle 100 percent of our aggregate wash water and significantly reduce our quarry carbon footprint. At CRMC we believe it’s about quarrying smarter to get the best outcomes for our customers,” Tom says.

This has spurred CRMC to focus on investing for the future of the company, expanding production capabilities to better serve its existing and future customers.

CRMC’s Belfast site is the main focus of the investments, where it’s upgrading and replacing existing quarry production plants. With these investments, CRMC is looking to solidify its place even further.

CRMC aggregates division manager, Tom Beaumont says, “We’re in a great position to build on our already strong reputation for excellent quality and service. With the new plant

Filter Press Water Treatment system at Belfast, 2019 MIMICO Environment and Community Award Winner.

our customers will get even better consistency, and we’ll be able to meet the demand requirements of the largest volume projects in the region.”

Some of the upgrades include: • Integration of a Metso Barmac B7150 VSI crusher into the existing crushed aggregate production circuit

• Replacement of the existing wash plant with a state-of-the-art plant from Rocktec • The new plant features Scrubbing capability • Automated in-plant blending of sand and aggregates products • A new Terex Finesmaster 200 sander • Batch based in-situ stockpiling

CRMC expects the new plant to be fully commissioned by early 2020 and producing quality products soon after.

From humble beginnings in 1962 as a division of Transport North Canterbury (TNC) to the devastation of its main office during the Christchurch earthquakes, then to rise as an essential part of the Christchurch rebuild, CRMC has solidified its place in the Canterbury market and to be the largest independent concrete producer in the South Island.

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Property & Construction | Christchurch Ready Mix Concrete

“

Concrete is by and large the biggest division for the company, but it’s not the only type of products and services it specialises in.

With the new plant our customers will get even better consistency, and we’ll be able to meet the demand requirements of the largest volume projects in the region.”

”

- CRMC aggregates division manager, Tom Beaumont The 1,102m2 concrete pour at the new Metro Sports Facility.

After playing a large part in the Christchurch rebuild, as well as going from 85 preearthquake staff to over 150 staff today, the current plant upgrades are one of the largest completed since needing to invest for the boom created from the earthquakes.

In trucks alone during the time, CRMC invested in 18 additional concrete trucks.

Material being carted off site at Redcliffs School.

CRMC is largely made up of 4 business divisions – Concrete, Aggregates, Civil Construction and Mechanical and Engineering — and they are supported by an experienced customer service and administration team, a human resources and health and safety team to help maintain a safe and welcoming environment.

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Serving Canterbury in the commercial, residential, civil and agricultural markets, Christchurch Ready Mix Concrete is known to be one of the best providers of concrete, aggregate and civil construction. For all enquiries call (03) 323 8149 or send an email to sales@crmc.co.nz. CT Christchurch Ready Mix Concrete Ltd 10 Empire Road Belfast Christchurch (03) 323 8149 www.crmc.co.nz

— Advertising Feature

Proud to support Christchurch Ready Mix Concrete 48 Mangawhero Road, Matamata 3400 Phone: +64 (7) 881 9188 • Email: sales@rocktec.co.nz www.rocktec.co.nz www.canterburytoday.co.nz February 2020 | 49

Property & Construction | Foundations

What to do if your home is subsiding Foundations are one of the most structurally significant parts of any home. While solid, stable foundations can help to support a home for years to come, buildings can and will move.

A fundamental reason for this movement is changes affecting the foundation ground.

all affect a home’s foundations, so too can nearby construction.

James O’Grady from ground engineering specialist Mainmark says, “Many homes experience foundation movement due to changing ground conditions; this can be known as subsidence.

“Whether it’s a neighbour adding an extension or in-ground pool, new building developments or a major infrastructure project in the area, nearby excavation, tunnelling and drilling activity can cause vibration and ground movement, which can lead to subsidence and impact the home’s foundation stability.”

“When the ground can no longer support the building, the foundations gradually move downwards, causing the home to sink in one area or across the entire foundation footprint.”

While seasonal or extreme weather conditions, such as drought or floods, poor drainage, leaking pipes and invasive tree roots can

Understanding what’s happening in the ground beneath the foundations, including the type of soil the house is built on, is important when identifying the cause and possible solutions for the subsidence, to help homeowners protect their biggest asset . CT

Five tips for protecting your home from subsidence 1. Know the signs of subsidence It is vitally important to identify the signs of subsidence early and act without delay. Every home design is different and the signs may not be immediately obvious, so it helps to know what to look for.

“Window frames and doors becoming jammed or misaligned in timber homes, or cracking walls in brick construction, may be the first signs of structural issues caused by subsidence. Skirting boards separating from the wall or the formation of puddles around the perimeter of your home may also indicate foundation ground issues,” James says.

2. When to worry about cracks in walls While smaller hairline cracks in walls are fairly common and not usually cause for concern, large cracks may appear because the property’s foundation has shrunk or lost its strength, causing all or a part of a building to sink.

Problematic wall cracks typically start at windows, doorways or corners of buildings, and are often zig-zag/stepped cracks in brickwork which usually follow the mortar lines. They are typically wider

50 | February 2020 www.canterburytoday.co.nz

than 5mm (or half a centimetre) or big enough to insert your little finger into.

3. Be aware of soil conditions beneath your home Reactive clay soil is prevalent in parts of the North Island, particularly Auckland and surrounds. These soils can shrink, or crack and shift during hot weather, and then expand during wetter seasons.

4. Consider the different solutions available Modern remediation solutions can be applied with minimal impact. They are also non-invasive, fast and cost effective when compared to traditional underpinning methods, with homes often re-levelled within a day, without any need for occupants to vacate the property or move furniture.

5. Always seek expert advice If signs of subsidence have appeared, consult structural and geotechnical engineers or ground engineering experts. Mainmark has treated more than 11,000 sites throughout Australasia, from single-storey homes to large commercial buildings.

Property & Construction | Foundations

Rules for building on liquefaction-prone ground The latest changes to the Building Code will support safer and more resilient buildings on liquefactionprone ground, and make it easier to build steel framed housing, says Dave Robson, manager of Building Performance and Engineering at MBIE. The changes mean that buildings on liquefaction-prone ground will require specifically designed foundations and promote robust foundation designs that are suitable for the site soil conditions.

“When we consulted on the proposed changes in August 2019, we received strong feedback that the changes are necessary and the building sector is supportive,” Dave says.

“The changes are already in place in the Canterbury region, so this provides much needed clarity to both councils and engineers.

It ensures new homes across New Zealand are being built safely and strongly enough to withstand liquefaction risks.

“There will be a two-year transition period for the changes, which will provide councils enough time to map liquefaction-prone areas in their region.

“

We’ve also made changes to the Building Code that will support steel framed housing, making it a more viable option for those looking to build. This change comes into effect after a fourmonth transition period.

”

“We’ve also made changes to the Building Code that will support steel framed housing, making it a more viable option for those looking to build. This change comes into effect after a four-month transition period.

“This gives developers and designers more construction options, particularly when building higher-density housing, and is good for the market overall,” he says. CT

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www.canterburytoday.co.nz February 2020 | 51

Property & Construction | Building

Streamlining the building consent system The data is clear — we are in a period of sustained residential development growth.

“

The more complicated the work, which normally reflects the greater number

For the year to August 2019, Statistics New Zealand data shows over 6,000 new homes consented in the Canterbury, Marlborough, Nelson and Tasman regions.

of parties involved, like architects or engineers, then the more inspection

Nationally, we are consenting 300 percent more houses than in August 2011. While this is good news, we aren’t building as effectively and efficiently as we could. We need to address the regulatory constraints causing unnecessary project hold ups.

touch points the BCA has during the building process.

”

It’s pleasing to see the Government sending the right regulatory signals. Earlier last year, the Government released the Building System Legislative Reforms, the intention of which is to “significantly improve the efficiency of the building system, lift the quality of building work and deliver fairer outcomes when things go wrong”.

It focuses on faster building consents for prefabrication and off-site manufacturing, reducing the building levy and updating Building Act offences and penalties. These reforms are a starter for 10.

However, more is needed. Master Builders has been consistently calling for reform of the consenting system to free up capacity.

We support a risk-based approach to consenting. This approach would enable Building Consent Authorities (BCA) to better focus their attention on the residential sector by enabling them to process residential consents and inspections more quickly.

Risk-based consenting is about rebalancing the risk and liability in the building process so that each party takes appropriate responsibility for their work.

The current approach, with the BCA as the last man standing, means we have a very conservative consenting system. This conservatism has some justification. Auckland ratepayers have stumped up over $700 million in remedying defective residential work in the last 10 years.

We believe there’s opportunity for BCAs to only inspect certain aspects of low-risk residential work, when it's undertaken by a Licensed Building Practitioner (LBP).

While the Government inches towards improving consenting and the wider building regulatory system, our focus continues to be on advocating for best practise across all parties in the sector.

This approach could have the additional benefit of improving the reputation and understanding of the LBP scheme.

The more complicated the work, which normally reflects the greater number of parties involved, like architects or engineers, then the more inspection touch points the BCA has during the building process.

ensure that all parties, involved in the commissioning, design and construction of the commercial building, are responsible for their fair share in case something goes wrong.

Our urban environments need quality-built homes and commercial property at scale and as efficiently as possible.

Article supplied by the Master Builders Association: www.masterbuilder.org.nz. CT

We believe the commercial property consenting process needs overhauling. Why? Commercial developments are complex, with several different health and safety and service regulatory components such as earthquakes, fire, elevators, HVAC, and emergency lighting requirements.

Most BCAs don’t have the inhouse technical expertise to undertake the necessary review of documentation and inspections.

I believe there’s an opportunity to consolidate the number of BCAs who do commercial consents. Consolidation could enable better quality and more efficient consent decisionmaking by having specialised and technical expertise pooled together.

As part of this, a quality assurance framework needs developing. This framework would

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Property & Construction | Building

The technology behind award-winning buildings Building twice holds the secret to creating better buildings – a method demonstrated by the winners of Registered Master Builders inaugural BIM (Building Information Modelling) Innovation Awards.

BIM technology was used by all entrants to model the projects in the virtual world before the physical building was built.

Auckland’s QT Hotel picked up the Overall Award and the $25-50 million category; Airways Air Traffic Control Facility in Whenuapai won the under $25 million category; and Turanga, the new Christchurch Central Library, secured the over $50 million award.

The awards were judged by Jason Howden from architecture firm Warren and Mahoney and Andrew Field from engineering firm Beca.

RMBA chief executive David Kelly says, “There are great things happening in our sector which are sometimes overshadowed by the challenges we face.

“It’s refreshing to see the construction sector embracing innovative technology that improves the construction life cycle and identifies potential issues before they become real ones.

“These awards celebrate the project teams which use BIM to design and build dynamic, innovative buildings. They look good, they work well, and they reduce cost and waste by

building in virtual or augmented reality first, before being built physically.

“These projects use 3D and even 5D to take teams through the detail of projects. Clients and construction teams can see possible issues and move quickly to fix them before they become problems.

Turanga, the new Christchurch Central Library, won the over $50 million category.

“Rather than functioning in a traditional, sometimes adversarial environment, BIM demands a collaborative approach.

using mobile devices, everyone was able to ask questions, communicate quickly and resolve issues.”

“That’s what the construction sector needs if we are going to overcome our problematic, race to the bottom approach. Teamwork will drive a better built New Zealand,” David says.

Airways Air Traffic Control Facility in Auckland won the under $25million category. “This project used a model prototype on site before building,” Jason says.

The Overall Winner and winner of the $25-50 million category, QT Hotel, built by Dominion for RPG, is one of a few New Zealand buildings that used BIM from early design through all phases of project management to building and asset management.

“It was a great example of the contractor understanding the client, and approaching a very complex project by holding collaborative workshops involving designers, contractors and sub-trades working with 3D technology and LOD 400 (a level of development with advanced detail.)”

Judges Jason Howden and Andrew Field say it was an exceptional use of BIM. “By sharing live models with the entire team from designers to contractors and tradies,

Winner of the over $50 million category was Turanga, the new Christchurch Central Library.

The BIM process improved stakeholder

engagement and was used as a tool for the Safety in Design review. Consultants and contractors were able to highlight any possible safety issues and remedy them before building.

“This was a large, complex building with significant challenges. Its highly engaged team used a range of innovative technologies to deliver on time and on budget, providing a fantastic result for New Zealand and a great case study for BIM,” the judges said.

“It’s good to see this innovative technology used more frequently across the sector. BIM has been a slow burn in New Zealand but is now starting to gain momentum and is delivering real benefits to everyone involved. We look forward to future awards celebrating the teams using this technology,” David says. CT

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www.canterburytoday.co.nz February 2020 | 53

Property & Construction | Prefabricated Buildings

Prefab: building the way forward Gone are the days of prefabrication calling to mind images of cookie cutter houses lined up like little boxes.

Now, offsite manufacturing is sliding into the mainstream due to speed of build, quality, sustainability and safety compared to traditional construction methods.

The narrative has been shifting for quite some time now, with Kainga Ora and other housing initiatives heralding prefabrication as the solution to New Zealand’s housing crisis.

Minister for Urban Development and Transport Phil Twyford even said that offsite manufacturing is “mission critical” for the Government’s housing and urban development programme.

PrefabNZ CEO, Scott Fisher says, “Of the many benefits of offsite construction, sustainability is becoming increasingly important for builders and clients alike.

“People are constantly aware of the impact construction has on the environment, traditional construction has a high level of waste compared with offsite manufacturing, as offsite can control and use materials that would otherwise go to landfill.”

The non-profit membership organisation, PrefabNZ, represents the offsite sector in New Zealand. At its core, it represents innovation, sustainability and quality. These values will help to deliver a better built environment for all New Zealanders.

Why Prefab?

Sustainability – research points to waste minimisation savings in the order of 2.5 percent Cost – prefab delivery can mean a saving of about 15 percent in total construction cost, or $32,000 for a 157sqm house Safer – reducing time at height on site reduces health and safety incidents.

For more prefabrication facts and stats, visit PrefabNZ’s website at www.prefabnz.com.

“Sometimes people will think of prefab as relatively cheap or the classroom of old.

However, that perception is changing as the industry now delivers high quality houses and buildings that are really well designed and sustainable.

“Adoption of technology and the construction sector embracing manufacturing processes is a real game changer,” Scott says.

“Our members are investing in technology, investing in design, investing in innovation and are at the leading edge of the offsite manufacturing industry.”

Park Terrace – this prefabricated home is the result of a collaboration between Keith Hay Homes and Architex NZ.

“

Today, houses and buildings that are built offsite are high quality and perform to a high level. Design options can range from standard to bespoke. There’s a lot of variety and a lot of different options available in the current environment.

”

- PrefabNZ CEO Scott Fisher

Continued on page 56 >

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Your ReadyBuilt home is made to reflect your style. Work with our experienced consultants to choose your kitchen, bathroom, scullery and laundry fit-out as well as flooring and interior and exterior wall finishes. A range of options are available within our high standard specification or choose to upgrade items to meet your individual needs.

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www.canterburytoday.co.nz February 2020 | 55

Property & Construction | Prefabricated Buildings

Concision worker installing a window on a prefabricated wall in a Concision factory.

Construction industry changes and advancements Celebrating their tenth anniversary, PrefabNZ is looking to the future and the changes the new decade will bring about to the offsite manufacturing and construction industry as a whole.

“There were five key government policies and initiatives in 2019 that will underpin a vibrant offsite manufacturing environment moving forward,” Scott says.

• Kainga Ora – Homes and Communities, the new ministry set up that now incorporates Housing New Zealand, HLC & the KiwiBuild programme.

• The new Government Procurement Rules, effective from 1st of October 2019 and among many guidelines recognised the lifetime value of the built environment.

Customisation and technology in offsite manufacturing

• The Building Act Reform, proposed to speed up the consenting process.

“Prefabrication has been around for decades, even centuries. There’s examples of historic buildings in and around New Zealand that were manufactured in England – dismantled, put on the boat and shipped out. Wellington’s Pencarrow Lighthouse was built that way. So in many ways, the principles have been here for a very long time,” Scott says.

• The Review of Vocational Education, which addresses the skillset required of the industry.

While the concept of offsite manufacturing is nothing new, 2020 marks the beginning of a new stage for the sector.

The five significant government policies and initiatives are: • The Construction Sector Accord, which drives better behaviour in the construction sector.

The speed of construction: The first photo was taken at 7.30am, the second was taken seven hours later!

56 | February 2020 www.canterburytoday.co.nz

“Today, houses and buildings that are built offsite are high quality and perform to a high level. Design options can range from standard to bespoke. There’s a lot of variety and a lot of different options available in the current environment,” Scott says.

“However, both globally and domestically, construction companies that build in a traditional way within a factory setting and embrace a manufacturing process continue to do well and are an important part in of a diverse sector,” Scott says.

The main draw for prefab houses is they significantly cut down the time required to build a home; up to 60 percent of construction time can be reduced through offsite construction.

Today, there are many New Zealand companies embracing offsite manufacturing.

For a client getting the keys to the front door 2-3 months earlier means less money spent on rent or bridging finance.

The building cost can sometimes be less, perhaps up to 15 percent, but this will depend on the number of changes a client makes in the design and build phase.

“Technology is a really important part of the growing industry. We are already seeing operators investing in setting up factories, installing state of the art machinery and embracing design for manufacturing and assembly.

As the key policy changes mentioned above start to work, we will see more traditional builders starting to embrace this way of building, and we will see more new businesses enter the market and offer clients even more choice. CT Prefab NZ PO Box 19063 Marion Square Wellington 021 0699 453 info@prefabnz.com www.prefabnz.com — Advertising Feature

Build It with us With Christchurch and Canterbury expanding the way it is, the future growth of the city and wider region is important to all trades in the industry.

Build It would love to work with anyone that’s interested in taking on a building project, big or small.

We have established great relationships and partnerships with a variety of suppliers and subcontractors. So, creating a finished product from a vision or concept, is not a difficult task to undertake for Build It. We listen and understand to what our clients are after, then take that to the next stage. And so on, until their concept and visions are realised.

Looking ahead February 2020 marks 25 years on the tools for Build It founder Simon Barron.

“I’ve learnt a lot in that time and worked with some great tradesman, young and old. And the experience is something you just can’t buy these days. It takes time, and I’ll continue to learn for the next 25 years.

“Over that 25 years, there’s been some fantastic projects, and not so fantastic. You soon know where your key clients come from, and why they come back for more business.

“The passion I have for this industry is strong within. Just ask my wife or my two young sons. I would have no issues if my boys would like to become tradesman, that would be a proud moment. Then again, there are a lot of other fantastic careers out there. Maybe something that’s not as hard on the body, like an architect or a project manager.”

Guaranteed workmanship The Registered Master Builders Association has always been a leading provider of guarantees in New Zealand and having world class contracts is always a bonus for all parties concerned.

Build It Ltd soon realised that all great building firms nationwide were members of the RMBA. And we needed to get on that train of proven success, so in March 2017, Build It became a member of Master Builders.

Commitment to health and safety Health and Safety is at the forefront of all concerned with building, construction and repair work.

Build It became a member of HazardCo to help with understanding the complexities of what was going on at that time. Site Safe have become our preferred partner in Health and Safety on all our sites since 2012.

A world of experience After a great start to my construction career and forming great relationships and partnerships with a lot of contacts, suppliers, subcontractors and contractors. I felt it was time to start my own business. Hence the creation of Build It in August 2007,” Simon says.

“I soon realised that Auckland was not the place for me anymore. 21 years was long enough, and I moved to Canterbury in November 2007, where my immediate family were. So, starting fresh was a big call and building new relationships and making new contacts was a great challenge.

“Ticking along nicely, and meeting my future wife, life was great.

September 2010 soon changed that for a lot of Cantabrians. I soon realised I needed to help and do a lot more than what the business was at the time. I became an LBP, Licensed Building Practitioner in December 2010.

Build It specialises in all aspects of building and construction: • New Homes • Renovation Specialists • Project Management • Light Commercial • Office Fitouts • Shop Fitting • Decking and Fencing • Kitset Barns/Sheds

CONTACT SIMON 021 521 101 info@buildit.nz www.buildit.nz

www.canterburytoday.co.nz February 2020 | 57

Property & Construction | Sustainable Building and Future Proofing

Slashing climate emissions from buildings and construction The Government is being warned that it will fail in its key pledge to tackle climate change if it does not improve New Zealand’s internationally criticised Building Code and also insist on energy efficiency declarations being made public when buildings are sold or leased.

The warning comes from the Green Building Council, which last September launched a zero carbon roadmap for Aotearoa’s buildings, alongside the first ever zero carbon certification for buildings in New Zealand, developed with Enviro-Mark Solutions.

The roadmap is the first comprehensive raft of solutions intended to tackle the problem of building and construction climate change emissions.

Emissions from the construction sector have leapt 66 percent in a decade. The built environment is responsible for approximately 20 percent of our country’s carbon footprint.

And constructing and renovating New Zealand

“If we don’t cut these emissions, then the government will fail to achieve its zero carbon goal.

“That’s why we have identified the significant milestones that the government and industry must achieve to decarbonise New Zealand’s buildings. These include an improved Building Code, significantly increased transparency around the energy efficiency of buildings, and a call for key government ministries and departments to lead a revolutionary shift in green buildings.

“When all parts of this roadmap are in place, the building and construction sector will be zero carbon – the greatest achievement ever for this industry, or any industry, in Aotearoa.”

buildings pumps out climate pollution equivalent to one million cars on the road every year.

All of which means that New Zealand will not be able to hit the Government’s much vaunted zero carbon goal without tackling emissions from the building and construction sector, say the Green Building Council.

Besides a call for the Government to enshrine zero carbon buildings in the Building Code – the minimum legal standards to which buildings have to be constructed – and a demand for energy efficiency declarations when selling or leasing, the Green Building Council is also asking for key government ministries and

departments to ensure all their buildings are independently verified as sustainable, and to slash ‘embodied’ carbon.

Embodied carbon refers to the climate change pollution emitted during the manufacture and construction of a building and its materials, and is separate from the carbon emitted during the buildings’ operation for heating and lighting.

Green Building Council chief executive, Andrew Eagles says, “Climate change is our greatest challenge. But New Zealand will not achieve the healthier zero carbon future we deserve, unless, together, we mightily curtail emissions from the building and construction sector.

Dr Ann Smith, chief executive of Enviro-Mark Solutions says, “Despite the urgent need to reduce carbon, emissions are still rising.

There is widespread agreement that we need to stay within a 1.5 degrees Celsius limit to global warming.

“We can do this, and at the same time unlock business opportunities and improve wellbeing.

Reducing emissions in the built environment is essential if we are to help achieve New Zealand’s commitments.

“Partnerships with like-minded organisations such as the New Zealand Green Business Council are a key part of Enviro-Mark Solutions’ strategy to ensure that real reductions to the atmosphere are achieved.” CT

NZ Communities face challenges from sudden events such as natural disasters, and from gradual but significant changes such as resource shortages or climate change.

An ability to respond to both requires resilience: a mix of adaptation, imagination and resourcefulness.

How skilled are you at resilience? Have you given it much thought?

The Sustainable Living Programme is a practical, fun way of learning future living skills to become more resilient and to reduce your environmental impacts at home

On-line materials are free to residents of this district because the Waimakariri District Council subscribes to the Sustainable Living Programme: to access the learning guides and see more District-specific information, register now at sustainableliving.org.nz 58 | February 2020 www.canterburytoday.co.nz

NEW HOUSE AND CONSTRUCTION SPECIALISTS Residential and Commercial

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www.canterburytoday.co.nz February 2020 | 59

Property & Construction | Sustainable Building and Future Proofing

Fletcher Building commits to reduce carbon emissions by 30 percent Fletcher Building is the first building materials and construction company in New Zealand or Australia to set a science-based target for carbon reduction.

Fletcher Building CEO Ross Taylor says setting a science-based target is an important step in taking meaningful and significant action on climate change.

“We want to be the New Zealand and Australian leader in sustainable building materials, construction and distribution and this is an important step in that direction.

Fletcher Building has committed to reduce direct and indirect emissions by 30 percent by 2030 from its 2018 baseline year, which is in line with limiting global warming to well below two degrees Celsius. The target was verified by the Science Based Targets initiative (SBTi) on 17 December 2019.

“Climate change is an urgent, global priority, and business has to do its part to achieve meaningful change. We are proud to be the first building materials and construction company in New Zealand and Australia to have set a target which has been accepted by the SBTi. “Our carbon emissions come primarily from the manufacture of cement and the electricity we use in Australia. To meet our target, we need more than simple reduction strategies, given

Heat Recovery Solutions For Your Home Contact us today for a healthier future

the inherently carbon intensive nature of some of our operations.

“But where there is a will there’s a way, and we are not working from a standing start – in fact, the cement we produce locally in New Zealand already contains 20 percent less embodied carbon than our offshore competitors. We’re now looking at cement alternatives to reduce carbon further.

“Fletcher Building’s target is for scope one and two greenhouse gas emissions which are the emissions it directly creates and those from the energy it uses.

“We have also committed to help our supply chain to reduce their carbon emissions. In doing this, we will have significant, meaningful impact across the building products sector in New Zealand and Australia,” Ross says . CT

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The ultimate cladding system – ULLTRACLAD In the age of everything disposable, people are again realising the value of longlasting and environmentallyfriendly building materials.

and using short-lived materials, Ullrich Aluminium rose to the occasion to find a better way.

completely integrated system with flashings, corners, starters, soffit terminations and board jointers.

The result of that journey is ULLTRACLAD, an extruded aluminium cladding that helps circulate the air behind the cladding, allowing extra breathability. It eliminates the risk of water damage due to its water tight system.

It comes pre-painted, in over fifty different shades as well, so you don’t have to worry about painting it yourself. Due to how easy installation is, it’s much easier to keep construction costs low.

Aluminium is considered to be one of the most sustainable building materials that we have available at our disposable. Not only that, but it is also a highly recyclable material that we use in almost every sphere of our lives, known for handling intense heat and cold.

In the wake of New Zealand’s changing weather patterns over the years, it’s also been designed and tested to withstand all weather variables – such as extreme high and low temperatures, as well as extra high wind speeds and seafoam spray.

Once it is installed, a wash once or twice a year will suffice to keep the powder coating lasting as long as possible.

In the wake of the leaky building fiasco, caused by a combination of poor craftsmanship

The cladding system was designed with you in mind. Installation is easy with its

60 | February 2020 www.canterburytoday.co.nz

ULLTRACLAD has a 20-year warranty, so rest assured if something goes amiss, Ullrich Aluminium has got you covered. That’s why they’re known for the cladding system that performs year after year. CT

Ullrich Aluminium Timaru Branch 60-64 Racecourse Road Timaru (03) 688 7649 timarusales@uacl.co.nz www.ullrich-aluminium.co.nz Ullrich Aluminium Christchurch Branch 9 William Lewis Drive Sockburn Christchurch (03) 366 7939 andrewd@uacl.co.nz www.ullrich-aluminium.co.nz

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DAIRY EFFLUENT EXPERTS ALL ANIMAL EFFLUENT SUMPS DRY MUCK SPREADING FRONT END LOADER www.canterburytoday.co.nz February 2020 | 61

Property & Construction | Insurance and Liability

What does public liability insurance cover you for?

By Ben Rickard from Builtin Insurance

This was the most common question we were asked in 2019. It’s crucially important to builders that they understand the answer because there are things public liability doesn’t cover, and you need to know what they are.

The broad description the “insuring clause”

The policy will also cover legal defence costs related to the claim.

The policy coverage is quite broad. It covers: your liability to someone else for accidental damage or loss of their property.

The triggers for a public liability claim to make it in the front door

For a claim to have a chance of success it This includes the loss of use of property that isn’t physically damaged. It can also cover your must meet some basic criteria first: liability for personal injury (except to employees) 1. The damage happened during a period you that isn’t covered by ACC. were insured.

It includes resultant damage, or downstream 2. A third party (not you) has suffered a loss losses, such as the lost income to a restaurant (e.g. your client, a neighbour, a utility). that had to close because their power was knocked out by someone cutting an 3. That loss is due to physical damage to (or underground cable. Or the damage to carpets loss of use of) their property. and walls from a leak caused when installing 4. You’re responsible for that damage a skylight. (allegedly).

Some policies also cover damage caused by So, if something has happened, ask yourself faulty workmanship. This is often excluded but is a valuable extra cover for builders and tradies. those four questions. If the answer is yes to all four, you have a good shot at a There’s one insurer that even claims to cover liability for faulty workmanship even if there is successful claim (as long as it’s not no physical damage to property. otherwise specifically excluded).

Your Construction & Insurance Law Specialists Our team is able to assist with all areas of construction and insurance law including:

Emily Walton

Josh Taylor

Rebecca Saunders

Partner

Senior Associate

Partner

03 379 7622

03 379 7622

09 300 2600

Talk to us

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Contract works, material damage and liability insurance disputes

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Construction contracts and disputes, including weathertightness, defective works and delay issues

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Earthquake claims

Auckland: +64 9 300 2600 | Christchurch: +64 3 379 7622

62 | February 2020 www.canterburytoday.co.nz

www.wynnwilliams.co.nz

Property & Construction | Insurance and Liability What doesn’t it cover?

This was probably the second most common question we were asked! And it’s equally important. The policy doesn’t cover: Things that aren’t physically damaged, or where there is no loss of use (unless it’s for the personal injury side): • Your own products • Events you’re not responsible for • Where there is no loss to a third party • Damage that happened outside the policy period.

In addition, there are specific exclusions noted in the policy to take out things that insurers don’t intend the policy to cover. Some common examples are: • Failure of a building to meet the requirements of the Building Code • Mould, rot, gradual deterioration

internet. So, before your apprentice uses a dirty rag to wipe concrete splashes off those 2.5m imported glass panels we suggest you check very carefully!

Hot work is another area where you will be expected to follow best practice. The recent Sky City fire is a timely, if extremely costly, example of what can go wrong. If you’re doing any torch on, welding, grinding or other hot work, make sure you’re following all the rules.

Spot fixing tiles. This is an incorrect technique and will often lead to problems down the track. Make sure your tilers know the best methodology and are using the right adhesives and the correct application methodology.

Underground services. A claim related to damaging these, such as fibre optic cables, pipes or electrical lines, must show that you did your due diligence before digging. Eg. checking first, with Council or using specialist detection.

You will be expected to take all reasonable steps to minimise the risk of hitting them.

What if there is no physical property damage but I’m still being held liable?

• Using the wrong materials

• Professional advice or service (covered by professional indemnity)

Builders are also exposed to the risk of mistakes that don’t result in physical damage, but certainly have a cost that the builder could be held liable for. Think about:

• Liability from using a road registered vehicle (covered by the vehicle’s policy).

• Misinterpreting plans (or someone following an old set of plans)

These examples are very unlikely to be public liability claims as they don’t meet the trigger of “physical property damage”. Where a client has suffered a financial-only loss they can still hold you liable and in that case you need professional indemnity insurance. Even if the mistake was made by a sub-contractor or consultant the likelihood of the main builder being dragged into any dispute is pretty high!

• Fines and penalties (covered both other insurance) • Anything related to Asbestos • Defective materials and design

Common issues Scratching glass while cleaning it is a common claim. Insurers not mostly require that the correct cleaning process is followed before a claim will be accepted. There is an NZ Standard and plenty of information available on the

• Misreading a specification (or having to interpret it yourself for lack of detail) • Workers on site failing to execute agreed variations • A surveyor you’ve engaged marking out a site wrong

• Not correctly following the manufacturer’s installation guide.

In a nutshell Public liability covers your liability for damage to someone else’s property. Some things are

excluded, and others are only covered if you have followed the right practices.

Most public liability policies don’t cover faulty workmanship, so you should check how yours operates and make sure you have a policy that is tailored for builders.

In addition to public liability builders should also have professional indemnity insurance for those claims where there the mistake has not caused physical damage. CT Builtin is New Zealand’s trade insurance experts. For more information and an instant quote visit builtininsurance.co.nz or contact Ben Rickard at ben@builtin.co.nz or 0800 BUILTIN.

NEW ZEALAND’S TRADE INSURANCE EXPERTS Do you have the right insurance for your trade?

Call Builtin now for your free insurance health check.

0800 BUILTIN www.builtin.co.nz/quote www.canterburytoday.co.nz February 2020 | 63

Property & Construction | Monarch Construction

Building a reputation for quality on both sides of the business Relatively new to the Christchurch residential construction sector, nevertheless Monarch Construction has already established itself as a company that provides first-class workmanship on every project it undertakes.

Monarch Construction was established four years ago by Kristian Skjellerup, a qualified builder with eight years’ experience under his belt, and today there are four qualified builders and two apprentices on the payroll.

“We started out contracting for Horncastle Homes, which we did for one and a half years, during which we built 16 homes for them,” Kristian says. “Then when they shut up shop we moved more into renovation work, although we have also built two architecturally designed townhouses in Merivale, one 225sqm and the other 215sqm, for a property developer.”

“We have the homes lifted by specialists in the field, then, working closely with the client throughout the process, we undertake all the repairs and renovations to get the homes to insurable level, as specified in the engineer’s report.

“For older homes this usually includes installing a new kitchen, new bathroom, and often creating a more modern an openplan layout.”

The company’s in-house designer creates the colour schemes, and also works with professional interior designer, Charlotte Van Over the last two years, Monarch Construction has been focusing on ‘as is where is’ properties, der Wielen of City Style, who brings her expertise to the projects. working alongside property investors, Kristian says, and while many of Christchurch’s “The team at Monarch Construction are earthquake-damaged homes have already been excellent to work with on various projects repaired, there are still a lot of properties waiting around Christchurch. Monarch encourages to be brought up to insurable status. collaboration across the various elements of a house renovation or build to ensure they “At present, one of the clients we are working deliver a successful and quality product for with is Arete Properties, who are in the ‘as their clients with style, usability and comfort is where is’ sector, and we are doing all their restoration work. in mind,” Charlotte says.

The architecturally designed townhouse development in Merivale built by Monarch Construction.

View of the interior of one of the two Merivale townhouses.

All the certification required by the city council is organised by Monarch, and when the job is finished it is inspected and signed off by the engineers. Then if the home is to be sold, they arrange for staging to prepare it to go on the market.

An example of Monarch Construction’s new build work.

RESIDENTIAL & COMMERCIAL ELECTRICAL SERVICES

Monarch has a team of highly skilled project managers, while as company director, Kristian is closely involved in all the day-to-day activities, including organising scaffolding, delivering materials and ensuring jobs run smoothly and are completed on time and on budget.

“There are two sides to Monarch Construction,” Kristian says, “restoration work and new build construction, and for all potential clients, whether for new build or restoration, we offer a full start-to-finish package, which includes an interior designer. This is to ensure we deliver the best product.

Making the transition of a construction site to a home as quick, simple and painless as possible.

At Southern Wide Electrical We specialize in • Renovations • New housing • Commercial fitouts • Electrical fault and diagnostics

There is no job too big or small.

Phone Grant: 022 451 7185 Email: grant@swide.co.nz www.swide.co.nz 64 | February 2020 www.canterburytoday.co.nz

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“We are about to start work on a 160sqm new build residential property, and as with all our new build construction, we will be working closely with the architect throughout every aspect of the project.

“We enjoy both aspects of our business and take pride in developing personal relationships with our clients and providing a completed job that not just meets but exceeds their expectations,” he says.

To enquire about having a new home built or an existing home renovated, or to have a free consultation, visit the website www.moncon.co.nz or phone 0800 666 266. CT Monarch Construction 0800 666 266 www.moncon.co.nz

— Advertising Feature

Bigger is not always better Selling a home doesn’t have to be a stressful process and Fraser Moore from Red Hot Real Estate believes listing your home with a smaller, more personal real estate agency can have a number of benefits over a larger franchised business.

Fraser says there are some common misconceptions about selling your home and addresses a number of these on a daily basis with his clients.

Entrusting your property to a salesperson of a non-franchised agency can mean your property gets more personal attention.

“Would you rather have a salesperson with five listings or 15?” is a question he often asks prospective clients.

Being able to give full attention to each and every home, knowing the property in fine detail and being able to show possible purchasers through at any time makes a big difference in the sale process.

In the past, buyers would have to be actively looking at a range of mediums for property to purchase, but the days of paying to advertise in a number of local papers or a street-side magazine are well behind us.

Fraser believes around 95 percent of people are looking in exactly the same place for their next home or investment.

Purchasers want to be able to view and compare properties from the comfort of their couch, or on their phone or tablet, at a time that suits them.

Fraser says, “All agencies have access to exactly the same buyer pool. The name of the company, or the colour of the sign on the front fence, doesn’t discourage a buyer from enquiring if the property suits their requirements.”

Trademe has essentially levelled the playing field for small agencies to compete with larger ones and have the same reach when marketing properties.

Buyers also appreciate dealing with a smaller agency. Fraser says that most buyers prefer following through the sale with the same salesperson they dealt with when making an offer.

In other agencies, the purchaser may get passed onto someone else within the company, such as a buyer’s agent or a personal assistant, to complete the

transaction and may not deal with the selling salesperson again.

Red Hot Real Estate believes that a “personal and professional approach to property sales” is a winning formula.

You can be assured of a pressure free listing process, free marketing packages, property management and sales and complete attention to your property.

Fraser encourages anyone to give him a call today for an informal catch up about their property — at the least the coffee’s on him. CT

www.canterburytoday.co.nz February 2020 | 65

Property & Construction | Bushnell Builders

Four decades of quality building for well-known family company Bushnell Builders are a well-known name around Christchurch and Canterbury – and for very good reason.

The family-based building company has been providing top-quality building services for clients in the region for some four decades.

Matthew Bushnell established the company 41 years ago but has since retired, with Lance Austin now the sole owner and director retaining the well-respected Bushnell name.

Twelve years ago his son Brad joined the company and is now the general manager, with his two brothers Corey and Camden also on the team, while completing their studies – Camden in architecture and Corey in quantity surveying.

This project at Mt Pleasant Road involved extensive additions to the existing property.

The Bushnell team is made up of 30 staff members based on worksites, six office staff and a mechanic, who looks after the companyowned vehicles.

Specialising in site specific, architectural homes, with energy efficient design solutions. Our team produces intelligent architecture that aims to exceed client expectations and building code, to create enduring and sophisticated environments.

11 Wiggins Street Sumner, Christchurch T 03 326 7272 M 021 379 645 info@stephenfitzgerald.co.nz stephenfitzgerald.co.nz

Sub-contractors that carry out work for Bushnells are carefully selected to ensure quality workmanship is maintained throughout every build, reflecting the core values of Bushnell Builders, which are trust, honesty, commitment and pride.

“For us at Bushnell Builders, client satisfaction is an essential KPI,” Brad says.

“We take pride in our work, and make sure every job is of the very highest standard.”

Using their proven design and building processes, Bushnell Builders operate across both the residential and commercial sectors.

Commercial projects they have completed include the Spencer Park Surf Club, Onuku and Rapaki Marae buildings, as well as construction work at schools, and services for communitybased projects.

Phone 384 1760 or 021 376 635 www.bromleysteel.co.nz

We take pride in our work, and make sure every job is of the very highest standard.

For us at Bushnell Builders, client satisfaction is an essential KPI. – Bushnell Builders general manager Brad Bushnell

”

A recent residential project undertaken at a hill site on Mt Pleasant Road involved extensive additions to the client’s existing property.

“Renovations which alter and change the structural elements of an existing building involve an increased amount of risk,” Brad says.

“However, in-depth planning with specialists and consultants meant challenges were overcome and the end result was truly impressive. This job reflects what Bushnell Builders are prepared to do for our valued

Sharing in the success of Bushnell Builders

STRUCTURAL AND ARCHITECTURAL STEEL

“

clients, and is also an example of the variety of work we get involved in.”

Another factor that sets Bushnell Builders apart, Brad believes, is their reliable, committed staff members, who will always go above and beyond for their company and clients.

“Our staff turnover is minimal, with a number of staff long serving. For example, our accounts manager Sally has been with us for nearly 24 years and Chris Duncan, our head QS, has been with us for 23 years. This reflects our family culture and positive working environment.”

Bushnell Builders also has a strong commitment to the community and sponsors a number of sporting and charitable organisations.

“2020 is an exciting time for Bushnells, and we look forward to being in the construction industry looking after our clients and customers for many years to come,” Brad says. CT Bushnell Builders 198 - 200 Springs Road Hornby Christchurch (03) 344 5972 admin@bushnell.co.nz www.bushnell.co.nz

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66 | February 2020 www.canterburytoday.co.nz

BUSHNELL BUILDERS

P: 03 335 0205

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— Advertising Feature

Company restructure signals a change of pace for Christchurch-based Pegasus Engineering After Pegasus Engineering was established by Owner/ Director Gavin Lawry in 1987, it grew to become one of the leading structural steel companies in Canterbury and was credited with providing structural steel to many commercial and industrial buildings throughout the South Island.

In April 2019 David Rycroft was appointed by the Board as the company’s new CEO and Gavin, having stepped back from a full time Management role several years ago, remains the majority shareholder and involved in a governance basis as a Director of the company.

David, who originates from a background in aviation engineering with Air NZ, began his management career as a 27 year old, running the company that developed Terrace Downs Golf Resort with numerous other roles in between times.

David’s mandate was to build and lead a team who would re-establish Pegasus Engineering as one of the best structural steel businesses in the South Island. “The business has had some well-publicised incidents and it is my role to establish a new team with a strong focus on health and safety, quality and delivery. Our goal is simply to Make Pegasus Great Again,” David says. “Clients are the number one focus of the new team at Pegasus with a collective goal of delivering every project safely, on time, on budget and to the highest standard.

In the past six months the company has seen the introduction of the a Operations Manager, Abhay Vengurlekar, who has been senior Project Manager for $500m projects in Dubai and Singapore; Kim Smythe (ex-Hawkins and C Lund and Sons Ltd) has joined the team as the new Head QS and Commercial Manager. Gary Wesborn came onto the team from Move Logistics (and has a background with the London Underground) signed up as the new Health and Safety Manager. Ino Calderon who was with Calder Stewart has now joined

the Pegasus team as Head Detailer.

Andy Wright (ex CDL Painting) has joined the Pegasus team as Paintshop Manager and Craig McQuilken is the company’s most recent team member and comes on board as the Senior Projects Manager and hails from a professional engineering services company. The new team members join those remaining staff who are equally committed to rebuilding the Pegasus Brand.

Pegasus operates out of a purposebuilt 5,000 sqm workshop in Izone Business Park, Rolleston.

Pegasus Engineering’s workmanship can be seen in many projects across the South Island, most recently Te Pae – The Christchurch Convention Centre; a new warehouse for Bidfoods in Pound Rd, Templeton; the new Waimakiriri Bridge centre lane and walkway, the Styx Mill pedestrian bridge; Ballantynes extension; and the architectural walkway beside the Novotel, Christchurch Airport; two large apartment complexes in Wanaka and Queenstown; and a rest home in Nelson being just a few.

David Rycroft, Chief Executive Officer

20 Westland Place, Izone Business Park Rolleston, Christchurch, New Zealand Email: steel@pegasusengineering.co.nz Phone: (03) 347-1424 www.pegasusengineering.co.nz

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Property & Construction | Benmax

Specialists install infrastructure on key city projects Recognised and highly regarded as specialists in designing, building and maintaining mechanical heating, ventilation, air-conditioning and refrigeration (HVAC&R) systems for the commercial and industrial sectors, Benmax was established in Canberra, Australia in 1986.

The team has established a reputation for using innovative technologies on site such as 3D scanning, paperless installation and QA processes, and 3D modelling. They take pride in being able to understand the individual needs of every client and delivering a quality installation, all underpinned by a great team spirit.

In 2013, following requests from established clients to support project work here in New Zealand, Benmax opened an office in Christchurch, later followed by an office in Wellington.

Now with five locations, including Sydney and Newcastle, the company’s highly skilled, multi-national team works in a range of sectors delivering critical infrastructure for some of New Zealand and Australia’s most important and iconic buildings.

In designing, building and maintaining specialised HVAC&R systems, the company’s full suite of services includes advice and concept design, budgeting forecasting and tendering, project planning and management, building information modelling (BIM), scanning and drafting services, detailed design and seismic engineering, design for manufacture and assembly, off-site fabrication of assemblies and modules, site installation, commissioning and balancing, maintenance and service, and fine tuning.

The Christchurch team has delivered projects throughout Canterbury, as well as in Dunedin and Queenstown, and supports North Island projects from its Wellington office, while a growing demand for its services has seen personnel numbers increase.

Some of the key projects they have worked on in Christchurch have been the new Justice and Emergency Services Precinct, the Christchurch Symphony Orchestra building at the Christchurch Town Hall, the redevelopment of Ballantyne’s department store, and multiple projects at the Arts Centre, including the library and Great Hall buildings.

Further south, Benmax has completed work at the redevelopment of the Otago Dental School in Dunedin and multiple projects at the Queenstown International Airport.

Current projects in Christchurch Benmax is working on include the Metro Sports Facility, Ravenscar House art gallery, and the Cranmer Gardens residential development.

The Christchurch office has employed several mechanical engineering graduates from Canterbury University, as well as taking on two apprentices, and plans to further strengthen its apprenticeship and graduate employment programmes.

In a competitive market, Benmax Christchurch is keen to continually enhance the skills of its team members, which it does by providing access to technical training opportunities.

The office is also pleased to support the community by providing funds for local sports teams and community groups whose programmes align with company values. CT

Benmax 1/15 Sandyford Street Sydenham Christchurch (03) 379 6512 tenders@benmax.co.nz www.benmax.com.au

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Property & Construction | Kitchen Trends

Kitchen and bathroom trends Trish Frankland from Christchurch is considered a bit of an expert when it comes to trends.

A member of the New Zealand National Kitchen and Bathroom Association (NKBA), Trish has been involved in the design arena for 40 years.

She spends a great deal of time keeping ahead of the latest and greatest in kitchen and bathroom materials, styles, colours and innovations. Here are her thoughts on what to expect in 2020…

“

I also foresee appliances will continue to be even more futuristic and clever.

Attention to good lighting will be essential.

”

What can we expect from kitchen design in 2020?

What was the biggest trend for 2019 and what is likely to take over in 2020?

I believe we will see the emergence of curves, rounded shapes and circles returning to the kitchen this year, bringing softer profiles Industrial looks were very strong in 2019, pared than those we have seen for a while which is back with dark colours and metals. The beautiful perfectly timed to be 100 years since the start of the Art Deco movement! creations coming from our own New Zealand designers in 2019 emphasised the versatility of We’ll see more cabinets on legs – rather like kitchen usage with understated looks, created pieces of furniture, often featuring beautiful from simple, neutral palettes. I feel both of these touches of timber. will still be apparent for many years to come.

I also foresee appliances will continue to be However, 2020 could well become known for a even more futuristic and clever. Attention to return of strong Art Deco influences and a regood lighting will be essential. emergence of the ever sophisticated black and white chic, which often features richly veined What can we expect from stones and luxe touches such as vintage brass. bathroom design in 2020?

Bold, retro looks are also likely to be showcased I believe the bathroom area will also see a softening of shapes in 2020. Vanities will show with vintage shapes and eclectic mixes of the soft Art Deco style rounded edges and corners, mid-century and ‘70s styles.

BEFORE

Image provided courtesy of Mark Bruce and DesignMarked.

and baths and bowls will follow this shape.

Great tiling, used as a feature, will be important with some clever usages of herringbone and mosaic effects.

NKBA designers will likely be creating increasingly smarter designs with a creative use of space for both usage and storage coming into play. CT

National Kitchen and Bathroom Association PO Box 9459 Tower Junction Christchurch (03) 322 1957 info@nkba.org.nz www.nkba.org.nz — Advertising Feature

AFTER

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www.snowtemp.co.nz www.canterburytoday.co.nz February 2020 | 71

Property & Construction | Working at Heights

Staying safe at heights

Every year hundreds of New Zealand workers are seriously injured due to falls from height at work, some of them fatally.

Working at height is risky, but it should not be dangerous. There are ways of managing the risks to ensure that everyone involved goes home safely at the end of the day.

For example, as a sparky on site, have you spoken to the gib stopper about keeping the floor clear so you can both use ladders or work platforms safely?

Essentially this is a return to the good old days when we used to talk to each other on site, but now it includes a discussion about risk.

Plan a safe approach Too many falls from height are caused by a failure to plan and organise work properly.

Start by planning a safe approach.

Identify the hazards

The duty to manage the risks onsite is not new, Identify any hazards of working at height nor is the high rate of injury from people slipping where someone could fall. Four ways of and falling from height. identifying hazards are: As an industry, the construction sector has made some real strides to reduce the number of injuries, but it is clear that we all still have work to do.

The introduction of the Health and Safety at Work Act (HSWA) last April put a renewed focus on health and safety for many businesses. The challenge for the construction industry around working from heights is translating this into sustained cultural change that results in fewer injuries and helps your bottom line.

The Act also introduced the concept of overlapping duties. This puts a duty on all parties involved on a site to work together to manage health and safety.

This boils down to having conversations with all players involved onsite and deciding which business should take the lead in managing the identified risks.

1. Physical inspections – walk around the workplace using a checklist to identify and manage hazards.

Control the hazards Now keep people safe from the identified significant hazards. Select the best work method to eliminate, isolate or minimise (in that order) the potential for harm resulting from the significant hazard.

Can the hazard of working at height be eliminated?

• Could long-handled tools be used from ground level?

• Could structures be built at ground level and lifted into position on completion?

• Could the hazard of working at height be isolated?

• Could edge protection be used?

Ladder safety made simple Here’s a list of simple questions everyone should ask themselves before setting foot on any ladder.

• Choose the right tool for the job – can you buy or hire some alternative equipment that would provide a safer means of access?

• Is the ladder in good condition?

• Does it rest against a solid surface and not on fragile or insecure materials?

• Is the ladder secured at the top and bottom to prevent them slipping sideways and outwards?

• Does the ladder rise at least a metre above the landing place? If not, are there other handholds available?

2. Task analysis – identify the hazards involved in each task of the job.

• Could a guard-railed work platform (eg scaffold or elevating work platforms) be used?

3. Process analysis – identify hazards at each stage of the production or service delivery process.

• Could a total restraint system be used to prevent a fall occurring?

• Do you have to use the top three rungs of a stepladder? If so, your stepladder is too short.

4. Analysis of accident investigation – identify hazards and causal factors from investigations involving similar types of work.

• Could twwhe distance and impact of the fall be minimised? Only take this step when elimination and isolation options have been exhausted.

• Is the user competent? Those using ladders should be trained to use the equipment safely

Assess the hazards

• Could a fall arrest system be used?

Decide if the identified hazards are significant.

How badly harmed someone would be if they fell and how likely a fall could be?

If serious harm could result, then it’s a significant hazard.

• Could nets or air bags be used to minimise the impact of a fall?

72 | February 2020 www.canterburytoday.co.nz

For more information, visit: www.worksafe.govt.nz. CT

• Is the ladder positioned so that users don’t have to overstretch?

• Can users maintain three points of contact at all times?

• Are materials being transported safely (i.e. not carried up a ladder)? Carrying materials up a ladder increases the risk of falling.

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Property & Construction | Roofline Canterbury

Leading the market in quality and turnaround time Canterbury owned and operated roofing company Roofline Canterbury was established in 1977 under the name Roofline Products Ltd. The name changed in 2015 when Colin Megaw, who had worked there for 16 years, took over the ownership of the company, ensuring it continued to provide first-class products and services for customers across Christchurch and Canterbury.

“We believe we are good at looking after our customers, some of whom we have had since the company’s inception,” Colin says.

Based in Shands Road, Hornby, Roofline Canterbury manufactures customised steel roofing for new and replacement roofs across the residential and commercial markets.

The company contracts a team of licensed building practitioners to undertake the fascia, gutter, roofing and downpipe installation, and has 12 people on its own staff working in the factory and office.

“Reroofs we undertake include concrete tiles, Decromastic tiles, steel roofing, and we can also remove and dispose of asbestos roofing.

“When reroofing we only remove in one day what we can replace to ensure the structure always remains watertight,” Colin explains.

Two of Roofline Canterbury’s vehicles.

“

Manufacturing flashings is an integral part of our business now with the new watertight building code.

- Roofline Products owner Colin Mega

”

Roofline Canterbury offers a free quote service for new roofing and reroofing. “We work with numerous builders, building companies and one-off homeowners.

“For new roofs we price off plans. For reroofing we visit the site to assess the job and discuss the owner’s requirements and provide a quotation. When accepted we put up either edge protection or scaffolding depending on the pitch of the roof and soffit height.”

NZ’s Leading PVC, Polycarbonate and Fibreglass Roofing

The roofing iron is obtained from two New Zealand sources, NZ Steel and Pacific Coil Coaters, with the roofs being manufactured to order at Roofline’s factory in Hornby.

Roofline Canterbury’s manufacturing plant has some of the most up to date equipment available in the industry.

The steel is generally warranted for 30 years and the paint finish for 18 years, depending on the location of the property.

“Manufacturing flashings is an integral part of our business now with the new watertight building code. Roofline can manufacture flashings to meet these requirements in galvanised, Zincalume, aluminium or colour finish.

“We work closely with builders and designers to find an acceptable watertight solution for unique

www.ampelite.co.nz

“In the last three years we have invested in several new roll-forming and sheet metal machines – a new dual-level corrugate and fiverib machine, ridging machine and an 8m sheet metal folder.

“We are also in the process of introducing to the market our new fascia and quad gutter profiles.

We will commence production with these new machines early in 2020.”

Roofline now has some of the most up to date equipment available, enabling the company to be a market leader in quality and manufacturing turnaround times for roofing and cladding projects, Colin says.

For more information or to obtain a free quote, visit the website, roofline.co.nz or call (03) 349 8439. CT

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situations. Flashings can be manufactured within three days of ordering,” Colin says.

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Roofline Canterbury Ltd 163 Shands Road Hornby Christchurch (03) 349 8439 www.roofline.co.nz — Advertising Feature

Helping Roofline give their customers better roofing in the long run.

In the roofing business, it’s ultimately quality and durability that matters most.

ColorCote® is proud to supply Roofline with premium pre-painted aluminium and steel roofing products and cladding, ensuring their customers get roofing that lasts longer.

For more information visit www.colorcote.co.nz or call 0800 279 979 ColorCote® is a registered trademark of Fletcher Steel Ltd.

74 | February www.colorcote.co.nz 2020 www.canterburytoday.co.nz

Property & Construction | Roofing Solutions

Getting the right roof Summer’s warm, dry weather is the perfect time to take stock of your roof’s condition and assess if it needs minor repairs or a complete overhaul.

Roof check up It is easy enough to assess the condition of your roof without the help of a professional.

Pull out the ladder and perform a visual inspection just by looking at the exterior of your roof.

Your visual inspection should include looking for elements of broken, cracked or missing tiles, loose material around chimneys or vents, signs or mould, rot or moisture and any indication of sagging or slumping.

It is also a good idea to examine your gutters and clear any debris that is blocking water from properly draining off the roof.

Due to the design, application and fastening of the metal tiles, a roof can withstand hurricane force winds.

Poorly maintained gutters can damage the roof and force you to replace it before its lifespan is up.

Long run roofing: Attractive, cost effective and practical, long run roofing solutions are ideal for use in various sized commercial buildings.

If you find any sign of damage or deterioration to your roof, then it will need to be fixed.

The differing corrugated or trapezoidal profiles means you can customise the look and functionality of the roof. CT

Often small sections of roof can be replaced if the problem is isolated however; if the damage is widespread you may need to consider replacing your entire roof.

Metal roofs

South Canterbury’s roofing specialists Len Seed Roofing are a talented team of qualified roofers and licenced building practitioners with an honest and reliable reputation.

Their range of expertise encompasses roofing, gutter and spouting, and external cladding – and in every area they will deliver quality service and workmanship.

This combination of expert advice and a highly qualified team means you can rest assured your roofing decisions will be made with easy with the team at Len Seed Roofing.

As an installer for Dan Cosgrove 2014, you know your roofing products will be of the highest standard.

Len Seed offer a range of products and services to meet all needs such as roofing; new roofs and replacement roofs, roofing repairs and external cladding.

“Our experienced South Canterbury based team of roofing experts can help you with all your roofing needs: New roofs, replacement roofing, external cladding, roof repairs, and maintenance.”

They provide specialised products and services within the South Canterbury region of New Zealand. Len Seed have qualifications in metal roofing and external cladding.

Whether it is a re-roof, new roof, roof repair or external cladding, no job is too big for the highly experienced team at Len Seed.

Len Seed Roofing services include: • New roofing

Metal roofs are available in copper, aluminium, and stainless steel, and often have a high percentage of recycled content.

They offer high insulation solar reflectance and durability. Aside from its longevity, metal is much lighter than most materials and very resistance to adverse weather.

Metal tiles: This lightweight, easy to install product is aesthetically pleasing while remaining incredibly strong and durable.

Pressed steel is approximately one-sixteenth the weight of concrete which enables its end user to save time and money on reinforcing timber trusses, along with a host of other logistical and structural benefits.

1. There is a big difference between price and value when selecting a replacement roof 2. Maintenance of your roof should be scheduled on a regular basis 3. Your roof will not last forever. There comes a time when repairs simply won’t be the answer as leaks will persist 4. Always seek more than one quote when repairs or a re-roof are required 5. Use a member of the Roofing Association of New Zealand – they are well informed about changes to the building code, health and safety regulations and technical matters.

• Re-roofing • Commercial roofing • Roof repairs and maintenance • Roof inspections • Standing steam • External cladding • New builds.

With expert advice, and a highly qualified team using quality products, you can rest assured your roofing work will be delivered efficiently, and to the highest of standards.

Len Seed services the area of Timaru, Oamaru, Geraldine, Temuka, Fairlie, Kensington and Washdyke.

Len Seed Roofing also install Butynol and are So for all your roofing solutions, contact the Ardex approved installers - Ardex being the Len Seed team today. supplier of the Butynol Len Seed Roofing uses.

The team at Len Seed can provide expertise and advice to find the best roofing solutions to fit within your budget.

Metal roofs are some of the coolest roofs around, both in temperature and style.

Five points to consider when it comes to your roof

Len Seed Roofing 2015 Ltd 0800 102 057 www.lenseedroofing.nz

COMPREHENSIVE ROOFING, & EXTERNAL CLADDING SPECIALIST SOUTH CANTERBURY

Tile Roof Maintenence • Tile Roof Repair • Roof Cleaning • Roofing Repairer Roof Inspections • Commercial Roofing • External Cladding Specialist • Etc.

PO Box 391, Timaru | Mobile: 027 555 3551 | Email: roofingdan@xtra.co.nz | www.lenseedroofing.nz

www.canterburytoday.co.nz February 2020 | 75

Property & Construction | Angus Robertson Mechanical

Guardians of the roofing galaxy The sky is the limit for Angus Robertson Mechanical, who is set to revolutionise commercial roofing with a new and patented product in early 2020.

Specialists in design and manufacture, Angus Robertson Mechanical (ARM) proudly keeps multiple industries thriving through its supply of: dependable roll forming machines, other metal forming and coil processing equipment.

The company supplies roll forming and coil processing machinery primarily to the roofing industry but also to businesses that require capital equipment to initiate or increase their production.

“We often do the research and development for industries that need help producing the right product for their market – we solve their problems, and can also service their equipment and help keep them all in production,” says Angus Robertson Mechanical managing director, Seamus Robertson.

“Our customers recognise that reliability and service are most important in meeting industry deadlines and our quality machines produce excellent product with ease.”

The company’s service division (Service ARM) has undergone significant growth, in recent times with many client manufactures using Service ARM to maintain and service their production machinery.

Many client manufacturers are entirely dependent on ARM to maintain, as well as improve, their production capacity. Seamus points out that this popular service has an active benefit for the industry by ensuring more reliability for machinery used – thus minimising breakdowns and improving production capacity.

“The design philosophy of our engineering team is to provide serviceability and longevity when time is critical for production,” Seamus says.

ARM is able to assess and advise on electrical and much needed safety requirements in accordance with NZ safety standards, backed up with years of experience in manufacturing safe and functional equipment for industry.

In 2017, ARM designed and manufactured the first lock seam box purlin mill – a world first for structural frames.

Since 2010, the company has been manufacturing the roll formers for ENDUROFRAME®, a quality steel framing machine used to design, detail and manufacture steel trusses and wall frames for building. These are regularly exported to the markets of Australia, Thailand, Indonesia, Myanmar, Malaysia, Ghana and Algeria, to name a few.

Established, owned and operated within a rural community, by a local family whose second generation now sits at the helm, ARM has a reputation for taking care of its employees and up-skilling them to possess complete precision engineering capabilities.

Our range of work includes

Cost effective heavy duty industrial cylinders custom built to customers exact requirements, standard and mobile type cylinders, servo cylinders, press cylinders, and high pressure and/or high temperature cylinders.

DESIGN | MANUFACTURE | SERVICE/REPAIR | CONSULTING Proud to be associated with Angus Robertson Mechanical

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Ph: 0800 432 777

76 | February 2020 www.canterburytoday.co.nz

OBE

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Property & Construction | Angus Robertson Mechanical

Coil Processing • Product handling equipment and safety systems • Coil slitting and blanking lines • Decoilers and hands-free coil loading systems • Product stacking and conveyor equipment • Machine guarding and safety fencing solutions.

Angus Robertson Mechanical also provides the following services:

The Angus Robertson Difference

• CNC Mill – Lathe – Wire Cutting

With our experience, combined with innovative design concepts, techniques and manufacturing processes, we provide machines to customer specification or requirements

• Grinding – Surface – Cylindrical

Our machines consistently provide quality products, high productivity with low material wastage

• Toolmaking – Tooling & Repairs

• Machine Repairs & Maintenance • Fabrication & Repairs • Industrial Electrical Work

Our machines work within lean manufacturing principles and safety systems that can be implemented in clients’ production processes

• Control Systems PLC & Industrial PC • Special Machines.

We work closely with the metal-forming sector and clients to develop innovative new ways to deliver superior products to market, in the most efficient, cost-effective manner possible

Property & Construction | LG Landscapes

Redesigning the box LG Landscapes has been bringing Canterbury’s landscape visions to life for the past eight years. Its owner, Luke Gardner, has 24 years’ industry experience and brings his lifetime of involvement to all aspects of landscaping.

His love of gardens and nature started when he began working for a garden centre when he was 12 years old.

Services:

Luke says, “I’ve always liked art and being creative. I found through working at the nursery that I enjoy plants. From getting my first landscaping job, it unleashed how creative you can be and jumped in the deep end and started my own business.”

• Paving

Channelling his creativity to create idyllic oases in people’s backyard, Luke and LG Landscapes have steadily been leaving a track record of creating imaginative landscapes across Christchurch and beyond.

• Trapezoidal 5-Rib and commercial roofing profiles • Corrugate AUS/NZ Standard profiles with 762mm coverage • Variable width ridging with aluminium soft edge • Standard steel framing profiles

• Steel purlin roll formers • Coil slitting and blanking lines • Purlin stackers.

• Irrigation

• Plants

• Water features

• Lawns

• Custom installs.

Call Luke Gardner today at 021 257 1846 for a free consult and quote.

One of LG Landscapes biggest projects to date was the restoration of Kamahi Apartments on Carlton Mill Road, where they worked with Debbie Rimmer Landscape Design for the commercial job to create a modern outdoor masterpiece.

“One of our other favourite projects was the Hagley Factory in Waterloo Technology Park. I love driving by and seeing the garden progress through life,” Luke says.

ARM provides standard industry profile roll formers which include, but are not limited to:

• Downpipes (round, square and rectangular)

• Decking

In the courtyard, clean white lines from the tile complement the rectangular patch of lush green lawn, enclosed with green plants and shrubbery in cobalt grey geometric planter boxes. A piece of yard art, lines curving inward on itself, sits on the corner of the lawn. The effect is stunning, making use of the space to showcase the expert minimalist design.

Our machine control systems comply with the electrical standards specified to be reliable, repetitive, safe and compatible for integration into other production systems. CT

• Fascia and guttering profiles

• Landscape design and construction

Angus Robertson Mechanical 160 Pesters Road Eyrewell (03) 312 5555 info@rollform.co.nz www.rollform.co.nz — Advertising Feature

In several projects done in late 2018, LG Landscapes shows off more of its artistry in bringing different landscaping styles to life. In a client’s outdoor patio area, the team paved the ground shaped like the crest of the wave, using stone and gravel to be a wave itself and recycled brick to outline and contrast it. In another, it created a stunning outdoor area that included a drought-resistant garden with stone paving nearby, adjoined by a classic Kiwi deck.

“When it’s your personal property, it’s what you are left with for the rest of your life. I could plant what I wanted, but it’s not always what the client wants. It’s adapting the client's ideas and making sure it works,” Luke says.

Luke and the team at LG Landscapes strive to create different, personalised gardens and landscapes for each of their clients. Even if it’s using similar plants, it’s figuring out different

®

ways to grow them and change it around in subtle ways.

“It’s about thinking of different ways to redesign the box sometimes. It’s a challenge that we like,” Luke says.

Bringing the type of outdoor space the client dreams of and turning it into a reality is the challenge that ensures Luke and his crew keeps adapting and evolving in the industry every day. From assisting in design to offering input on whether it’ll be possible to adapt, LG Landscapes aims to keep the quality going and to keep people happy. CT LG Landscapes (021) 257 1846 luke@lglandscapes.co.nz www.lglandscapes.co.nz — Advertising Feature

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Property & Construction | Canterbury Scaffolding

Merger streamlines success In mid-2019, Geeves Scaffolding became part of the Canterbury Scaffolding banner and the coming together of the two Christchurch-based scaffolding companies has been a seamless transition.

Clinton Geeves notes that Christchurch is a competitive market and it didn’t make sense to have two companies operating that overlapped – so they’ve been unified under the Canterbury Scaffolding banner and yard to deliver the same, if anything more streamlined services.

“Our experienced scaffolders each have highly impressive résumés, with a detailed history of working on some of the country’s largest scaffolding projects,” Clinton says.

“This, together with our continued investment in Layher Allround and Layher Speedyscaf, components as well as the specific health and safety measures we incorporate in our practices, provides us with a comprehensive scaffolding residential and commercial capability in Christchurch.”

“Our service and support are second to none when it comes to providing the safest, highest quality and most reliable mobile scaffolding available,” Clinton says.

Residential A range of scaffolding solutions for residential buildings of all sizes is equipped to handle bespoke, domestic scaffolding requirements in Christchurch.

Height access solutions for commercial applications include:

Height access solutions for residential properties include:

• Birdcages • Loading bays

• Mobile Scaffolding

• Demolition chutes.

• Edge Protection

These commercial services encompass a range of ancillary benefits, including:

• Suspended Scaffolding • Shrink Wrapping

Canterbury Scaffolding’s mobile division specialises in tough, sturdy and lightweight mobile towers for mobile scaffolding requirements such as painting, plastering, maintenance, installation and more.

• Safety Nets

The team delivers, installs and removes mobile scaffolding across the entire Canterbury region and all scaffolding is guaranteed safety compliant.

• Propping/falsework

• Fixed Scaffolding

Mobile

• Shade cloth

• Traffic management plans and footpath permits are managed in-house

• Pedestrian gantries, public access walkways.

Commercial Canterbury Scaffolding provides large-scale height access and falsework solutions for a number of Christchurch construction firms, property developers, builders, painters, roofers and industrial service providers.

• Preferred Supplier arrangements with local engineers for fast design/approval of major structures (PS1-PS4) • Registered specialist skills (confined spaces, heavy transport, site safe, working at heights) • Custom work method statements and Health and Safety Plans for all required projects.

Canterbury Scaffolding Limited is owned by NZ Scaffolding Group, whom employs over 90 staff and has over 2,000 tonnes of scaffolding and falsework equipment at its disposal. This network of resources is an advantage available to all of its clients.

Through the NZ Scaffolding Group, Canterbury Scaffolding’s health and safety accreditations include Site Wise Green (2018/19); Gold Accredited Member – Scaffold, Access and Rigging New Zealand (SARNZ); and a 5-star PREQUAL rating.

Call them today to arrange a free quote or discuss RFP/Tender documents. CT Canterbury Scaffolding 81 Buchanans Road (Entrance via 31 Halwyn Drive) Hornby Christchurch (03) 668 2190 info@canterburyscaffolding.co.nz www.canterburyscaffolding.co.nz — Advertising Feature

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78 | February 2020 www.canterburytoday.co.nz

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Made in NZ | Juice Products NZ

The clean green New Zealand way Famed for its clear lakes and rolling plains, South Canterbury is the prime spot for growing quality produce here in New Zealand. It’s no wonder that Juice Products NZ (JPNZ), based in Timaru, is the largest carrot juice processor in Australasia and the second largest worldwide.

Juice Products NZ sales and marketing manager, Michael Brown says, “Our carrot juice is a better quality than anyone else offers.

“For example, in the states there is a massive processing plant, and they produce triple what we would. But all their carrots are by-products of baby carrots, and our carrots are grown specifically for juicing and from super markets.

“Our bestseller is 50 Brix Orange Carrot Juice.

It’s a concentrate of orange carrot juice. That would be far and away the largest product we deal with,” Michael says.

While 90 percent of its production involves carrots, JPNZ’s juice concentrates – as well as fruit and vegetable pulps and purees – use other core crops such as beetroot, blackcurrant and more.

The company works closely with local farmers and transport companies to ensure it has an efficient and well-running network throughout all aspects of the process.

Michael says the company likes to keep everything “as local as possible”.

“

Our bestseller is 50 Brix Orange Carrot Juice. It’s a concentrate of orange carrot juice.

That would be far and away the largest product we deal with.

- Juice Products NZ., sales and marketing manager, Michael Brown

”

JPNZ’s customers are mainly other businesses that use the ingredients for products like fruit and vegetable based drinks that eventually hit the retail market.

2019 was the company’s biggest year yet, and with that, JPNZ is looking to expand above and beyond what they’re doing now, such as streamlining processes and bringing more facilities in-house.

At its processing plant facilities in Timaru, it now has its own cold stores to keep its products fresh in their frozen form.

Previously, its products were being stored at a third-party facility. Not only that, but JPNZ is currently in the process of having in-house loading docks for transport.

Providing a 21st Century Freight and Logistics Service

About JPNZ • The largest carrot juice processor in Australasia • The second largest carrot juice processor in the world • Carrots represent 90 percent of JPNZ concentrated juice production • More than 80 percent of JPNZ’s customers are in Japan • Customers also based throughout Asia, America and Australasia • Established originally in 1993 in Timaru • JPNZ was acquired by Sumitomo Corporation in 2014.

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Quality control and product innovation are at the forefront of what Juice Product NZ does.

These rigorous processes make sure its products maintain the premium quality that the company is known for worldwide.

Both the technical and quality team individually test products.

Each batch number tests against physicochemical, microbiological, residue specifications. JPNZ maintains full traceability in the off chance something goes wrong in the process.

27 Holmglen Street, Washdyke, Timaru PO Box 2107, Washdyke, Timaru 7941 P: 03 6882227 E: admin@bleekerweith.co.nz www.bleekerweith.co.nz

80 | February 2020 www.canterburytoday.co.nz

Clarified carrot juice, or carrot juice with the pigmentation taken out, is a popular product that JPNZ is looking to improve further.

When it comes out, it still has a slight off white hue, and some of customers want a further clarified product.

Made in NZ | Juice Products NZ

“

We’re looking to move more into the United States and the Asian market. We have a strong presence in Japan. For the next 12 to 24 months, we’re looking to

”

the US and Middle Eastern products.

- Juice Products NZ, sales and marketing manager, Michael Brown

“One thing we also do with clarified carrot juice is we put a special enzyme to ‘depectinise’ the carrot juice and filter to assist with removal of the colour.

wellness. Customers want 100 percent fruit and vegetable juices and other products, and Juice Products NZ strives to meet the demand for “wholesome New Zealand clean green products”. CT

“So we’re looking at different ways to do that, on top of increasing efficiency. That’s so we can do it quicker and for our customers, that means we’re reducing our bottom line so we can get it to them cheaper as well,” Michael says.

With 2019 as their strongest year on the books yet, Juice Products NZ is also looking at expanding into more territories.

“We’re looking to move more into the United States and the Asian market. We have a strong presence in Japan. For the next 12 to 24 months, we’re looking to the US and Middle Eastern products.”

More than ever before, people are health conscious and are focused on general

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Coolpak Coolstores are proud to be Juice Products NZ cold chain solution partner.

Juice Products NZ 55 Sheffield Street Washdyke Timaru (03) 687 4170 office@jp-nz.com www.jp-nz.com — Advertising Feature

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www.canterburytoday.co.nz February 2020 | 81

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Transport & Motoring | Infrastructure

Pedalling into Christchurch easier and safer with new path Many people are aware and excited about the new Christchurch Northern Corridor (CNC) motorway extension, due to open mid-2020.

What not many people know is that along the motorway is a full-length shared-use path that takes cyclists from Cranford Street in Papanui over the Waimakariri Bridge into Kaiapoi and beyond, due to be completed mid to late 2020.

Waka Kotahi NZ Transport Agency portfolio manager, Colin MacKay says, “The CNC project will unlock space for many transport options and community wishes like improved public transport, improved safety, reduced congestion, and more walking and cycling options.

“As well as 12km of new motorway, this project will deliver 15 km of new and ungraded off-road paths for pedestrians and cyclists that will connect Christchurch with North Canterbury.

“Given the popularity of electric bikes and scooters, an active commute to and from North Canterbury will be possible for many people,

not just fit cyclists. The CNC’s path will separate cyclists from other traffic for its entire length and is set to be a well-used asset for many years to come.”

The path starts at the Tram Road/Main North Road intersection and runs alongside the northern motorway. A 2.5m wide clip-on path on the Waimakariri Bridge will take pedestrians and cyclists safely over the river. The threemetre wide path then continues south making connections at Main North Road, Guthries Road, Belfast Road, Radcliffe Road, Prestons Road, QEII Drive, Grimseys Road, Winters Road, as well as Owen Mitchell Park and the future ‘Source to Sea’ pedestrian and cycle path along the Styx River.

The off-road shared cycle path runs through the Cranford Basin and then along Cranford Street to end at McFaddens Road. From McFaddens Road, a link is being built to connect the path to the Papanui Parallel cycle path that leads into the city via Rutland St, and an on-road cycle lane will be included on both sides of Cranford Street to Innes Road.

Cycle facilities on QEII Drive are being improved as part of the QEII Drive four-laning and will connect to the path at Grimseys Road and Winters Road. CT

M45 Automotive M45 Automotive is a specialised Subaru workshop that covers all manner of Subaru servicing. M45 are experienced in many areas including general maintenance, WoF's, repairs, cambelt replacements, transmission repairs, full engine rebuilds and anything else Subaru.

With over 27 years of combined experience and accolades you will receive the most value possible to ensure your car will be in its best shape all year round. M45 Automotive holds an abundance of stock, mainly genuine Subaru products, and use specialised Subaru tools to allow correct fitment and compatibility for your vehicle.

“We offer a full Workmanship Warranty to give you peace of mind that your job will

be completed to a high standard by our experienced team. We have a transparent approach to our work and invite the public to view our workshop located at 6 Craft Place, Middleton, just off Birmingham Drive.

There you can find a purpose-built workshop sporting new vehicle hoists, a clean room for engine and transmission reconditioning work, large car park and our amazing staff. We look forward to helping out where we can.”

Subaru Servicing & Repairs Subaru Genuine Parts Sales Engine Rebuilds & Repairs Cambelt & Clutch Replacements Transmission Servicing & Repairs Diagnostic & Auto Electrical Repairs Tyre Fitting & Balancing Factory Trained Technicians

P: (03) 339 6473 M: 027 526 9890 6 Craft Place, Middleton 84 | February 2020 www.canterburytoday.co.nz

www.m45automotive.co.nz

Transport & Motoring | Good Cars Christchurch

Good cars, great prices, excellent service Good Cars Limited is an opportune byproduct of a changing car sales industry within New Zealand.

Co-founder and sales manager Serge Gray says we are currently on the brink of traditional principles bowing out to more modern ideologies.

As the general population becomes more conscious of its footprint and less consumerist in its mind-sets and behaviours, what one has conventionally wanted from a vehicle, and subsequently the way in which sales service is delivered to them has changed.

“A hard sell is not the way to do it anymore,” Serge says.

Given New Zealand’s diverse typography, local markets can differ dramatically. Auckland’s imported car sales market for example is hugely competitive on price and this drives dealers to place priority on the preparation-for-sale process over the quality of the import.

In Christchurch however the priority for a higher quality import is more successful with a market whose desire for a dependable vehicle and the after-service support to go with it strongly influences their decision making.

“The Canterbury market in particular wants a car that has been previously well looked after and that is well supported by after-sales service, and they want it for the right money,” Serge says.

“Our idea was to offer very high quality imports at low prices supported by a premium level of customer service and support.”

Since its inception in 2018, Good Cars has experienced rapid growth at its central Lancaster Street site.

This business model centres on a strict buying process that is guaranteed by its own 12-month mechanical warranty (terms and conditions apply).

Vehicle financing is available through five associated finance companies and this is overseen by Good Cars onsite finance and insurance manager.

at some of the largest and most reputable car dealerships throughout New Zealand.

“

Having virtually grown up in the industry, Serge’s career in car sales began by amassing his own experience in a professional context and he acknowledges that each placement has given him unique insight of the industry and its buyers.

Our idea was to offer very high quality imports at low prices supported by a premium level of customer service and support.

- Co-founder and sales manager Serge Gray

”

Strong after-sales support and customer service exists even after years of ownership, for things like tech support, user advice, parts, mechanics, accessories including stereo upgrades, roof racks and tow bars, and more.

Good Cars has around 120 highly quality used Japanese imports on site (and online) at any given time – and 10 staff members who deliver personal, professional customer service that connects buyers with the right vehicles from their fleet.

“We have a great name and we pride ourselves on being able to provide our Canterbury customers with high quality cars and high quality service,” Serge says.

About Good Cars Limited Good Cars Limited was established by father-son duo Serge and Iouri Gray in 2017.

The company combines Iouri’s reputable, 12-year long history of importing cars into Auckland, with Serge’s past employment

His first job was for the largest privately owned (at that time) car import company in New Zealand, which was based across seven branches and has since been sold to Turners. Serge emulates the extremely organised practices he learnt here, in his own company today.

His next placement required a move to the South Island, to work for one of Christchurch’s busiest dealerships, where he was introduced to a whole new market.

He then eventually accepted a position at Christchurch BMW, where “everything was done in the most premium way” and through which Serge is grateful to have been sent on several occasions to trainings in Australia.

Good Cars Christchurch possesses an a cquired knowledge that eloquently captures the nexus of established philosophies and modern ideologies.

It has a Google Reviews rating of 4.9/5 after 37 reviews. CT

Good Cars Limited 21 Lancaster Street Christchurch (03) 421 6113 sales@goodcars.nz finance@goodcars.nz — Advertising Feature

We provide a complete vehicle compliance and certification service for imported vehicles and lapsed registrations.

• Vehicle Compliance • Lapsed Registration Certification • Mechanical Repairs • Tyre Fitting 15 Cass Street, Syndenham, Christchurch 8023 PO Box 4652, Christchurch 8140 | Ph/Fax: (03) 365-5001 E: enquiries@autoinspectionservices.co.nz W: www.autoinspectionservices.co.nz

www.canterburytoday.co.nz February 2020 | 85

Bars • Restaurants • Furniture • Antiques

Why bin your furniture?

Reuse, recycle, reupholster!

Originally from Scotland, Ronnie of RDU personally boasts more than 40 years of upholstery experience, with a highly qualified team alongside him in their workshop in Burnside, Christchurch.

RDU handles a wide variety of work from up and down the country – from smaller, individual jobs such as headboards of any shape and size, automotive/marine furnishings, sofas, dining chairs, arm chairs and eclectic pieces of furniture that need a facelift, to large size commercial jobs such as hotels, restaurants and property developments.

Projects include: Matakauri Lodge, Queenstown Blanket Bay, Glenorchy Millbrook Resort, Arrowtown 180 Couches for The Rees Hotel, Queenstown 360 Chairs for Lakeside, Wanaka TSS Earnslaw on Lake Wakatipu Various Bars, Restuarants in Queenstown, Wanaka etc 200+ Chairs for Dementia Care NZ Work for Interior Designers in Qt and CHC. Between them, Ronnie and the team have a wide variety of skills and there is very little that they can’t do!

Choose from a wide variety of fabrics and materials, and benefit from a collection and delivery service. Give us a call, the cost may surprise you.

Are you an individual or business owner in Canterbury with furniture that needs some love? Know someone that does?

Give RDU a call on 021 069 1011 to arrange a quotation today!

Address: 11a Sheffield Crescent, Burnside, Christchurch 8053 Email: rdu315@xtra.co.nz Website: www.rdu-upholsterers.com www.facebook.com/RduLimited 86 | February 2020 www.canterburytoday.co.nz

WE ARE DEDICATED TO THE SAFETY OF YOUR STAFF, CONTRACTORS AND THE PUBLIC. With more than 50 years’ experience in the construction sector we are well aware of the needs of the industry. This means we realise how important the safety of your best asset – your staff – is to you and your company’s future.

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www.canterburytoday.co.nz February 2020 | 87

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