Canterbury Today Magazine Issue 157

Issue 157 | 2020

KEEPING IT KIWI

Cold comfort

Why are so many Kiwi homes unhealthy?

Ben Kepes' quest to bring quality, ethical manufacturing back home

Getting pumped

The Fuel Industry Act: What it entails and why it matters

Discount dilemmas How to manage price during an economic downturn

Is coronavirus burnout a thing?

Yes — and here are five steps to stop it in its tracks

Should commercial tenants pay their normal share of rent?

Measuring the health of your brand Four ways to determine whether it is going up, down, or nowhere at all

Which businesses will thrive in the future? connecting with their target audience.

“A scattergun approach won’t work. You need a clear business plan to achieve your goals.”

Matt James is passionate about helping businesses successfully navigate challenges to prosper in a post-Covid world.

Businesses that invest in savvy marketing and leverage connections will succeed in a postCovid world, according to business navigator Matt James of North Canterbury Business Services.

“It’s vital to stand out. Businesses need to identify their niche market and focus on

In his role as business navigator, Matt guides and supports small to medium businesses owners through the process of mapping their strategic journeys. His action-focused approach has assisted many clients through post-Covid business transitions. Matt says businesses which have bounced back have responded agilely to change.

“Most businesses that are doing well were nimble and had adopted flexible working patterns before Covid-19 struck. These businesses have an engaging digital footprint.”

Spending on business advisory services might appear to be a luxury given the current economic downturn, but Matt advises that if business owners have a dollar to spend, they should invest it in promotion rather than on capital expenses.

“To stand out you must be on people’s radar.

You can’t reach new clients if you are the world’s best kept secret.”

Businesses will flourish if they are connected to their local business community. Matt says honing listening and collaboration skills are key for success.

“It’s about them, not you. Listen carefully and solve fellow business owners’ problems by connecting them to others in your network and sharing useful information.”

Matt also advises his clients to prioritise wellbeing. He believes that investing in a positive work-life balance provides long-term benefits for productivity and efficiency.

“You can’t pour from an empty cup. Taking care of yourself and leading a balanced life is absolutely vital if you are to achieve your business goals.”

To connect with Matt for a complimentary consultation and to learn how a business navigator can grow your business, please email: matt@ncbiz.co.nz

Navigating business success MATT JAMES

MANAGING DIRECTOR

p. 027 8310 237 e. matt@ncbiz.co.nz w. www.ncbiz.co.nz

Why does your business need a communications plan?

Real Communications director Gina McKenzie helps businesses reach their target audiences through resultsfocused communications strategies.

There has never been a more important time for businesses to attract new clients and customers. Having a clear communications plan helps to identify who you need to reach, what they need to know and how to connect with them.

Identifying client communication preferences is also a vital part of the process. A client survey helps pinpoint how stakeholders want to receive information, how often the want to be communicated with and the channels they use such as social media or traditional media.

Businesses can struggle to identify how to promote their service or product and which channels they should use. A communications plan identifies target audiences and communications channels, while providing tailored key messages for marketing campaigns which achieve results.

As a registered service provided with the Regional Business Partner Network, Real Communications is offering Canterbury businesses assistance with marketing and communications strategy. Your business may be eligible for 100 per cent subsidised support through the Covid-19 Business Advisory Fund if you have faced challenges due to the pandemic.

“Going through the strategic planning process is energising and reconnects people with the reason they started their business in the first place. We do lots of brainstorming to identify the unique key values, vision, and mission of each business.”

For a complimentary consultation please email communications director Gina McKenzie – gina@realcommunications.co.nz

Real Communications GINA MCKENZIE

DIRECTOR

p. 022 355 7601 e. gina@realcommunications.co.nz

w. www.realcommunications.co.nz

Creating real change through positive communications

Rediscover your Business and your Life Advantage Business is in the business of transforming the lives of business owners so they can enjoy the best of both worlds: running a high-performance company while still enjoying time to live life outside of the business world.

Is business growth giving you the speed wobbles?

Growing your business is exciting but taking things to the next level is risky and not for the fainthearted. It puts pressure on your supply chain relationships (and personal ones!), operational processes can fall over, staff recruitment and training become all-consuming and then there is the question of how you fund this growth?

Nobody knows more about how your business works than you. But sometimes you need to play to your strengths. Knowing when to draw on external expertise for help is the hallmark of a good leader.

Imagine fronting up to lenders feeling confident that you’ve put your best foot forward; optimising the recruitment process so it can be delegated; rolling-out and measuring the effectiveness of training that really sticks; reinforcing your supply chain relationships and streamlining operational procedures. Above all, having an experienced guide to help you avoid costly mistakes.

Advantage Business is a nationwide network of business advisors. They can help provide the business model to support your organisation’s growth. One that allows for success and delivers the next level of financial returns. For 21 years they have been advising a diverse range of businesses on how to find their competitive advantage. Their advisors become part of their clients’ team.

Dr Dominic Moran PhD is the Advantage Business advisor for our region. Born in Marlborough, he has worked and studied locally most of his life.

Dominic’s been in business for 25 years developing, owning and managing SMEs. He has extensive knowledge of private business and the research, economic development and regional tourism sectors. His expertise includes organisational strategy and development, change management, business systems, human resources, marketing and sales.

His business interests in production, manufacturing, warehousing, events, training and management have meant he’s gained hands-on experience

in many different sectors. He has developed both private business interests and held senior management and CEO positions. His board memberships include RTONZ and The Classic New Zealand Wine Trail and he was Chairman of Experience Mid Canterbury Tourism. He is currently a member of the New Zealand Institute of Directors and a partner with Advantage Business.

supermarket sales of the product. As a result, the overall business results have improved by at least a third compared with a year ago – and there’s more to come.

Most importantly, Dominic has a compelling passion for business which you can’t help but be caught up by. He brings a fresh perspective and new energy which will challenge the way you look at things.

The family-owned business has been operating north of Christchurch for several decades. In that time, they have built a reputation for reliability and strong customer service.

“I love helping business owners develop their business systems, build a staff culture and implement positive change management. My goal is to enable them to achieve what they want from their business”.

The owner had a vision for growth but needed some help with developing and implementing the plan. First, we worked with the staff to instil an attitude of “can do” and accountability. Gradually the team culture improved. This was greatly helped by better role clarity.

Dominic told us a little about two of the companies he has worked with recently:

Makikihi Fries Ltd

A fantastic story of planned growth.

We have been working together for several years and started by identifying the immediate needs of the business and what customers thought of the products.

After collecting information from the owner, staff and customer surveys we found that consumers loved the locally grown, gluten-free, family-owned, high quality, the consistent taste of the fries. We also found that internal challenges were present in terms of HR systems, management development, supplier arrangements and a need for more focused marketing.

After prioritizing and working on each of these challenges we have achieved some great results.

The staff are more happy, engaged and productive.

A new management team is in place with clear guidance and goals. New agencies and suppliers have been sourced who share similar values of quality and service.

COVID-19 lockdown proved a massive challenge for the business. Takeaways and restaurants shut down overnight. However, because we had nurtured and developed new marketing channels and partnerships, we were able to hugely increase

Kenneally Timber Products Ltd Realising a vision for the future.

The next step was recruitment in sales and marketing. Long established contacts in the industry meant that the owner could identify a person with great skills and attitude. As the team culture improves, so too does the ability to recruit the right person for the right role. The staff are engaged and busy, systems are operating effectively, and business is great – despite the pandemic.

Now its time to look to the future with growth plans around new premises and new products.

Some clear focus, working alongside the right people who give the right advice means a bright future ahead for this business.

Read more about Dr Dominic Moran here: https:// advantagebusiness.co.nz/team/dominic-moran/ To make an appointment with Dominic email: dmoran@advantagebusiness.co.nz

Dominic Moran

Ph 027 681 6555

www.advantagebusiness.co.nz

12

7

Management

Viewpoints

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MAGAZINES TODAY MANAGEMENT Gary Collins Kylie Palermo Monice Kruger Jonathon Taylor Jarred Shakespeare

The importance of information and engagement Leeann Watson on arming yourself with information before the General Election

8: Getting pumped

Holiday Destinations

26: Queenstown – NZ tourism’s crown jewel

6:

Technology uptake is critical to small business Craig Hudson on working smarter using digital technologies

6:

Personal grievances arising from redundancies John Shingleton talks about navigating your way through employment law

7:

Gazing into the post-COVID future of NZ infrastructure Jon Grayson on why now is the time to think about how we want to live in future

7:

Selling a business post-lockdown Richard O’Brien on the need to minimise the impact on profits and show a strong path moving forward.

MANAGING DIRECTOR

74

GENERAL MANAGER OF OPERATIONS CHRISTCHURCH SALES MANAGER EDITOR

The Fuel Industry Act: What it entails and why it matters

Focus on 39: Picton to Kaikoura cycleway gets the

green light

9: Life and style Items of desire

10: COVID-19 and commercial leases

42: Rolleston industrial subdivision

selling quickly

44: Timaru district’s COVID-19 recovery plan

Should commercial tenants pay their normal share of rent?

What’s New

12: Keeping it Kiwi

Ben Kepes’ quest to return quality, ethical manufacturing to New Zealand

How to manage price during an economic downturn

64: Now is the time to build

Why are so many Kiwi homes unhealthy?

17: It’s not them, it’s you

Successfully navigating change

66: Build It’s range of expertise 70: Lance Jacobs’ legacy lives through

Jacobs Construction 72: Quality plastering in and

around Christchurch

18: Measuring the health of

your brand

Manufacturing

Construction

16: Cold comfort

52: Ravenswood then and now 62: Metalcraft Roofing offers more than

just a roof

15: Discount dilemmas

74: The Riccarton Community Centre project

Four ways to determine whether it is going up, down, or nowhere at all

20: Is coronavirus burnout a thing?

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ADMINISTRATION Louise Keates

Pages 26-80

6:

7: Good cash flow modelling

Martz Witty on the difference between

good projections and bad projections

YOUR SUCCESS IS OUR BUSINESS

In Business

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Contents

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Yes – and here are five steps to stop it in its tracks

76: Building a greener, healthier future 78: Once in a generation green

building reform Find Us Here 80: Academy Funeral Services

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Management | Viewpoints

Leeann Watson

Craig Hudson

John Shingleton

Chief executive of CECC www.cecc.org.nz

Managing director of Xero New Zealand www.lxero.com/nz

Managing director of First Law www.firstlaw.co.nz

The importance of information and engagement

Technology uptake critical to small business

Personal grievances arising from redundancies

It has certainly been an interesting year to date – and the next few months are likely to also be eventful as we head into the home straight of the general election.

Xero has found the majority of small businesses in New Zealand want to increase productivity in a post-COVID world, but feel that the cost of technology, the time it takes to implement and a lack of information about what to do, is preventing them.

As the silly season plays out with the politicians endeavouring to sell to us that they are the better equipped to lead the economic recovery, business owners have to make the tough decisions.

General elections traditionally attract positive voter turnout. In 2017, the total number of votes cast nationally was 2,630,173 with a turnout of 79.8 percent of enrolled voters – the highest since 2005. The enrolment rate was 92.4 percent which is also very positive. This shows that there is a strong interest in national politics.

However, this engagement in the process is wasted if that decision-making is not well-informed. Just as there is a lot of information and news media out there, so too is there a lot of misinformation and social media, so finding a trusted conduit of information is vital.

Given the challenges of the current COVID-19 environment, it has never been more important to be fully informed and engaged in the election process, to play a real part in shaping the future of our country for the better.

Providing the opportunity for two-way engagement between key political parties and local employers is one of the ways that we, as an Employers’ Chamber, can help to shape Government policies that are focused on enabling and empowering local businesses, and supporting economic growth in the region at a tangible level.

Before the pandemic, Xero worked with the New Zealand Institute of Economic Research [NZIER] to develop economic modelling which explored how leveraging technology could help to grow New Zealand’s productivity.

Before COVID-19, NZIER concluded that a 20 percent uptake in cloud-based technology would deliver huge productivity gains and contribute up to $6.2 billion in annual GDP growth for New Zealand’s economy.

SMEs account for more than a quarter of New Zealand’s GDP. So when we transform SMEs we help transform our economy and lift the living standards of all New Zealanders. The challenge is to encourage and empower small business owners to invest in productivity-boosting cloud technology.

New research to understand what SMEs think about productivity and technology found 65 percent of SMEs agree that using cloud-based technology has helped their organisation operate more productively.

We also advocate on issues that impact local businesses and alongside the BusinessNZ Network are able to ask the tough questions and escalate priority issues through to the key decision-makers.

However, roughly half of small business decision-makers found the cost of cloud-based technology prohibitive. A third highlighted not having the time4 available or the right knowledge5 as the main factors stopping cloud adoption.

We have directly seen the impact of this advocacy through the recent COVID-19 crisis.

In fact, for small businesses wanting to increase their productivity, nearly half said it was now a matter of survival for their business. We have to find ways to help SMEs overcome these barriers and incentivise technology uptake.

This included providing input and helping to shape the Wage Subsidy and various iterations to ensure it is fit for purpose; the delay to new capital requirements for banks, allowing banks to make more credit available; depreciation deductions for commercial and industrial buildings; waived interest on some late tax payments; temporary relaxation of duration of some work visas; and, consideration of amending insolvency law to head off job cuts and company closures due to emergencyinduced insolvency – to name a few.

These next few weeks will be crucial with parties wanting to raise their polls through promising policies that will garner the most attention and support. As one of the key segments of our society, the business community has the opportunity now to utilise their collective strength to secure pivotal change.

Our central Government should represent the whole country, but that won’t happen if we don’t involve ourselves in the process.

Now is the time that you can make a difference.

Unlocking this productivity means our businesses can recover faster, and these profits can find their way back into the wider economy through higher wages, increased spending and tax.

When asked what would help them increase their usage of cloud-based tools, 49 percent of small business decision makers said they would use a subsidy to adopt these tools into their business.

An incentive to SMEs can be fiscally neutral because the productivity gains from using technology means SMEs are more profitable and therefore pay more tax. Together we can help small businessesrecover and thrive long-term, as well as build more resilience, diversity and depth into the economy.

Now’s the time to maximise these technology gains for the longterm benefit of New Zealand.

CAN YOU SELL? DO YOU HUNT FOR PROSPECTS? IF SO WE NEED YOU, NOW! Various remuneration packages are available comprising of retainer plus commission and bonuses.

Contact: Monice Kruger on: (03) 961 5083 or email sales@academygroup.co.nz | www.magazinestoday.co.nz 6 | September/October 2020 www.canterburytoday.co.nz

One of the toughest decisions relates to staffing levels and what processes to follow when having to make staff redundant.

Many employers are having to shed staff to ensure they remain competitive in the current business environment.

Part of my day job is to advise companies on how to navigate employment law rules when having to consider redundancies.

To do so, I regularly read decisions of the Employment Relations Authority.

Although only a few cases reach that level, it is useful noting the current approach of the ERA when investigating a personal grievance arising from a redundancy.

So what is the current approach then?

In its 12 June 2020 decision Gafiatullina v Propellerhead Limited, The Employment Relations Authority upheld the employer’s decision to dismiss the employee on the grounds of redundancy and the way it carried out the decision.

One aspect that was interesting was the employee’s claim the employer did not fulfil a promise to work closely to explore redeployment opportunities.

At para 57, the Authority reiterated that: “The obligation to explore redeployment options rests with the employer in a redundancy situation. As part of the consultation process when redundancy of a position is being considered, information about those options must be shared with the employee.

“However the employer will often still have more and better information about the total situation of the whole business, and possible ongoing roles within it, than can conveniently and completely be conveyed to the employee.

“The point of that observation is that it is not enough for an employer to say an employee never raised the possibility of a particular role or job type that the employer may not have thought of as a potential redeployment option.”

Then at 58, the Authority noted: ”However, equally, an employer is not required to exhaustively explore every possibility, however fanciful. What must be done is what a fair and reasonable employer could have been expected to do in all the circumstances at the time.”

After carefully investigating two alleged potential redeployment opportunities, the Authority had no difficulty concluding the employer had fairly considered the options, despite these not proceeding any further.

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Part of the

Management | Viewpoints

Martz Witty

Jon Grayson

Richard O'Brien

Chief strategist at Shi Martz Chartered Accountants www.shiandmartz.co.nz

Chief executive, NZ Infrastructure Comission, Te Waihanga www.infracom.govt.nz

Manager of nzbizbuysell www.nzbizbuysell.co.nz

Gazing into the post COVID-19 future of NZ infrastructure

Good cash flow modelling We repeatedly get asked to prepare financial forecasts on behalf of clients. These are typically for the bank or more recently for COVID-19 planning.

The most common thing I hear is, “But I don’t know what’s going to happen next week – let alone in 12 or 18-months’ time!”

The average New Zealander rarely gives infrastructure a second thought unless it isn’t working. It’s in times of crisis that we start to value the essentials such as energy, clean water, good telecommunications and transport systems.

In many instances that is a fair comment but I try and persuade clients to treat it as a goal to achieve rather than something set in concrete. This also keeps it as a living document rather than something done for the bank and then popped in the bottom drawer never to see daylight again.

Life as we know it in this country is changing rapidly. However, with the challenges ahead there is also opportunity. Now is a good time for us to be in the driver’s seat and making choices about how we want to live in the future – including what we might want from our infrastructure.

Ideally projections should include breakeven, cash flow, profit and loss and balance sheet.

The mandate of the Infrastructure Commission, Te Waihanga (Infracom) is to develop a 30-year strategy for infrastructure.

Our vision should reflect the outcomes New Zealanders want to achieve. The COVID-19 crisis will mean considering infrastructure planning differently than anticipated going forward.

In a pre-COVID-19 world, many infrastructure owners made projections about the level of future demand they could expect for their services. However, basing projections on the past won’t be the right approach now. Building disruption into our thinking will be more prudent.

There are however good projections and bad projections.

Why so many you may ask? Well they are related but each serves a very different purpose.

Breakeven is straightforward – if you aren’t meeting that then you’re going backwards.

Cash is king, so to know you will have cash available to meet your bills as they fall due, or alternatively knowing when you won’t have enough and proactively get the bank to provide some seasonal finance before you need it.

The profit and loss statement; is a cousin to cash flow. You can be profitable on paper but go broke because you have no cash.

Items such as stock levels, debtors (accounts receivable) days, credit policy all can disrupt cash but make your business profitable (and therefore liable for income tax – yet another drain on cash).

I recommend projected balance sheets because these tell you if you are trading insolvent, going to trade insolvent, going broke or if you are growing too fast and will run out of appropriate resources.

Building in actual seasonality into projections means that what you see is very much more likely to how things will actually pan out.

There are very few expenses that are the same amount every month (sure there are some like rent, HP’s etc) but usually there are fluctuations.

If I ever see a projection where the total is simply divided by 12 across all line items, I’m afraid I don’t give much credence to the projections – and neither will your financiers.

My last tip is to do projections for a minimum of 24 months, preferably 36.

This shows what will happen based on your assumptions, such as, are you growing, sliding backwards or static? Mind you being static is just a slower form of going backwards.

Good luck with creating meaningful projections for your business.

Infrastructure is increasingly complex, diverse and interdependent. We still need to address decades of underinvestment in infrastructure, especially in local water services, roads and housing. With finite resources now under even greater pressure, there are further challenges in moving to a sustainable economy that will need to be taken into consideration.

New trends post-pandemic include increased domestic tourism as we are able to travel freely around the country again, increased primary production, city dwellers moving back to the country, and more people working from home with newfound confidence.

Our ‘new normal’ will be shaped by the way we manage to emerge from this crisis, bearing in mind that the pandemic may affect us in waves, rather than enabling an instant return to our everyday lives. We’ll need to apply a different lens to identify what infrastructure is most essential.

One avenue could be to invest more heavily in regional infrastructure to help regional centres become a beacon for future living. Many lobby groups are also calling more ambitious investment in renewable energy. Whichever pathway we choose will lead to quite different infrastructure futures.

Infrastructure takes a long time to plan and should last a long time once it’s built. There’s limited flexibility in how infrastructure is used, so the decisions we make need to last the distance.

Now is the time to think about how we want to live in the future and to signal this, so good policy decisions around infrastructure can be made.

Selling a business post-lockdown You may be looking to sell your business.

Perhaps it is time to retire or there is your health to consider. Or perhaps you are over it and have found something that interests you more.

The impact of COVID-19 has been particularly hard and unfortunately some businesses will fail, while others will adapt, survive or even thrive. One thing for sure is that most businesses will have a large dent in their profitability for a number of months in 2020.

It is crucial that business owners work on how to minimise the impact and best adjust or reformat their business. This way they have a business that works and is worth selling when that time comes.

Business owners need to minimise the impact on profits and show a strong path moving forward.

Smart strategies include adapting your business model to show a more certain future and having a great recovery plan.

Furthermore, it is prudent to work out where the market and money have gone – customers will still be spending, but their needs may have shifted. Adapt to this and your prospects will be brighter.

Even in challenging times, there are still opportunities and business is still happening. Your challenge is to make sure your business continues to survive and remains a saleable proposition.

Once you have decided how best to manage the current situation, then develop a plan to sell your business.

Key points to consider when selling your business: Buyers will be looking for cashflow, sound systems and a business with a future. Use experts — experienced professionals like accountants and business brokers — to help you through the process and avoid legal, ethical or financial pitfalls.

When valuing your business, determine a realistic price. Consider your buyer, the market, and the condition of your business. This is generally a job for the experts – and unfortunately in most situations COVID-19 has had a bite of the pie here.

Plan and prepare your business for sale. Increase the desirability of your business to buyers by identifying what they want, and addressing any areas that leak value and are likely to be used to negotiate the price.

Ensure all systems and procedures are documented and in place.

Make sure the cashflow is good by boosting your sales and minimising expenses. Maximise your turnover and profit margin, and position your business so the future looks positive.

Even though the business may be your ‘baby’, it is desirable to reduce the dependence of the business on you personally.

While it can take time to sell a business, if you have a plan and are prepared, then you are well on your way to selling your business.

Helping you make the right choices in business.

Level 1, Unit 3 46 Acheron Drive, Christchurch 8040

PO Box 13-010 City East Christchurch 8141

info@shiandmartz.co.nz

+64 3 389 0777

shiandmartz.co.nz

0800 389 0777

www.canterburytoday.co.nz September/October 2020 | 7

Management | Market Forces

Getting pumped The Fuel Industry Act: What it entails and why it matters

By Claire Wright

It’s no secret that South Islanders, Cantabrians in particular, are used to the fuel industry price gouging them compared to the rest of the country.

But it’s not only a Canterbury problem – New Zealand wide, Kiwis are getting fleeced at the pump.

We’re faring worse than a vast majority of our OECD counterparts – in the March 2019 quarter, New Zealand had the third highest pre-tax premium petrol and diesel prices in the OECD. The Commerce Commission notes the extra margin fuel companies earn on premium petrol doesn’t actually reflect cost differences between premium and regular petrol. And the new Fuel Industry Act tackles this and much more.

Hon Dr Megan Woods, Labour’s resident fixer and Minister of Energy and Resources, led the charge for the Fuel Industry Act. This was in response to the findings uncovered by the Commerce Commission, New Zealand’s regulatory body that enforces competition and fair market practices for consumers, businesses and markets.

“

Greater competition is likely to have a material impact on competition at the wholesale level, which will filter down to the retail market and prices on the forecourt.

”

“The most significant problem that the Commerce Commission found was the lack of an active wholesale market in New Zealand.

"This is the market in which suppliers like BP, Mobil, Z Energy and Gull supply fuel to resellers like Waitomo and NPD. The lack of activity in this market limits price competition at the retail level in New Zealand,” Megan says.

It doesn’t stop there. After several studies, the Commerce Commission uncovered several key findings: • Regional differences in retail fuel prices aren’t all explained by cost differences • Discounting doesn’t compensate for higher petrol prices • Premium petrol margins have grown faster than regular petrol and aren’t all explained by cost differences • Over the past decade, many fuel companies seem to be making “persistently higher profits”.

Fuel Industry Act: the breakdown

Benefits to Kiwis nationwide

“This legislation is particularly important to South Islanders, who know about having to pay over the odds for fuel.

At the time of the Commerce Commission's report, the South Island faired unfavourably compared to the North Island. Since then, there have been some improvements, and the Act is expected to bring more by shaking up the industry.

“The Act’s purpose is to promote competition in fuel markets for the long-term benefit of end users.”

The Fuel Industry Act will address these problems by introducing the following, Megan explains:

“Greater competition is likely to have a material impact on competition at the wholesale level, which will filter down to the retail market and prices on the forecourt.

“By getting the premium fuel prices also displayed on the price board we expect that this will sharpen the price of premium fuel.”

An oligopoly like this has been unseen in New Zealand, and giving regulatory agencies the power to properly hold unfairly powerful markets like this accountable is the first step to enacting change.

“The Government provided the Commerce Commission with the power to undertake market studies so that it can test whether there • A new regime requiring the supply of fuel from “A more competitive wholesale market means are competition problems in markets, including fuel terminals to competitors at transparent that low cost brands like Gull, Waitomo and NPD whether there are oligopolies of this kind. wholesale prices (terminal gate pricing) will be able to access fuel cheaper and in turn offer cheaper fuel to consumers.

“The retail fuel market study is an example • A regime governing wholesale contracts to ensure that these are fair and promote “This will force the other retailers to adjust their of how the Commission has identified a clear problem, and recommended solutions, which competition prices, or lose customers. the Fuel Industry Act addresses.”

• Requirements for the clear display of prices “In addition, some of the consumer information for retail fuel consumers, and To read more about the Fuel Industry Act, visit: changes we are making will also support more www.legislation.govt.nz. competition between brands.

• Requirements for the industry to collect, store and supply information, to track the performance of the new regime.

The Act addresses the lack of clear information concerning premium petrol prices by requiring retail petrol sites to display the price of premium fuel.

In addition, the Act allows for regulations to ban display of discounted retail prices – such as price after a loyalty or rewards card – if the real price becomes confusing for customers.

On top of that, these regulations will allow government agencies to collect information on wholesale and retail fuel prices.

Regulations will set out what information needs to be collected by the industry – it will require the industry to either disclose vital information regularly or on request to the Commerce Commission or the Ministry for Business Innovation and Employment (MBIE).

8 | September/October 2020 www.canterburytoday.co.nz

Lifestyles | Items of Desire

Lifestyles

1.

By Claire Wright

2.

1. Colony Pendant Designed by Alex Buckman in Wellington, the Colony Pendant is made out of CNC machined aluminium surrounding an LED component. This award-winning 3D-printed shade, consisting of geometric shapes, will stun whether it’s lit or dormant.

RRP: $390 www.alexbuckman.com

2. Zig Zag 120 wall storage The Zig Zag wall unit is a modern storage solution to anything you’d like to showcase in your home – books, plants or whatever your heart desires. Made out of white and natural oak and created right here in New Zealand, the Zig Zag shelf and wall storage is available in Danske Mobler stores late September.

3.

RRP: $1949 www.danskemobler.co.nz

3. DeLonghi La Specialista Manual Coffee Machine in Red

The La Specialista brings barista quality coffee to your kitchen. The sleek and modern design packs a powerhouse punch, with sensor grinding technology and active temperature control so your coffee is made to perfection for the best extraction. The advanced latte system lets you choose between hot milk or frothy milk.

RRP: $899 www.delonghi.com

4.

4. Sony HTG-700 3.1ch Soundbar The HTG-700 is a Dolby Atmos and DTS:X soundbar that brings the immersive cinema experience straight into your home in a slim package. When you hit the Immersive Audio Enhancement button, any TV or movie gets the surround sound treatment no matter the original audio settings.

RRP: $999 www.sony.co.nz

5. Oakley Hall Table This new contemporary table from Danske Mobler released post-lockdown is made from solid and veneer oak with a clear lacquer finish and matte black legs. This stylish rendition of a hall table comes from the Oakley line, where it was made here in New Zealand at Danske Mobler’s Mt Eden factory.

5.

RRP: $1999 www.danskemobler.co.nz

www.canterburytoday.co.nz September/October 2020 | 9

A LEGAL PERSPECTIVE

COVID-19 and commercial leases: Should commercial tenants pay their normal share of rent?

Grant Smith, LL.B., B.Com(Hons)

COVID-19 has put a strain on businesses everywhere. And as they look to reduce their costs, most will be asking: should they have had to pay normal full rent throughout 2020? It’s something we’ve been advising commercial tenants and landlords on since March. Here’s a rundown on where things stand now.

When the COVID-19 lockdown was announced, it came with fairly quick reassurance that business’ wage obligations would be subsidised. That helped take care of what is the biggest unadjustable expense for most businesses.

What wasn’t addressed was that other top expense: commercial rent.

You might be able to reduce your inventory costs during a period of inactivity. You might be able to reduce your marketing costs. But that rent bill is going to be there as long as you have your lease, whether you’re occupying your premises or not.

And apart from pretty much just supermarkets and dairies, businesses weren’t able to turn up to those premises during Level 4.

Following that, a couple of clauses addressing this kind of situation were added to the Auckland District Law Society standard lease form (used commonly across the country, not just Auckland). These allow that: • “A fair proportion of the rent and outgoings shall cease to be payable” for the period the tenant can’t access the premises • Either party may terminate the lease with 10 days’ notice if the tenant will be unable to access the premises for a period set out in the lease (the default is 9 months).

That means if you have these clauses, you may be able to reduce rent and expenses by “a fair proportion”. Just what a “fair proportion” is will depend on the circumstances.

Still, there’s not much certainty there. It wasn’t designed specifically for a pandemic context, and not all leases have the relevant clauses.

Where does that leave everyone else?

Legislative changes to help commercial tenants and landlords In May the Government introduced legislation to ease some of the immediate challenges.

So with businesses already struggling financially, was it right that they should pay full rent for properties they couldn’t legally access? And if not, what would that mean for their landlords, who might still need to meet outgoings of their own?

• To help tenants: In normal circumstances, a landlord can only cancel a lease for nonpayment of rent when the rent has been outstanding for more than 10 working days. Up until at least 24 September, this period is extended to 30 working days.

We’re starting to get a bit of certainty around that, and how tenants and landlords should go about coming to an arrangement between themselves.

• To help landlords: In normal circumstances, a mortgagee can exercise their rights to sale of property 20 working days after giving proper notice to the mortgagor. Up until at least 24 September, the period is extended to 40 working days.

Early answers from the Christchurch earthquakes There’s been another recent situation in New Zealand where commercial tenants were prohibited from entering their business premises: the Christchurch earthquakes.

Back then, tenants whose premises were inaccessible only because they were inside the cordons (and not due to earthquake damages) weren’t entitled to any rent relief. They couldn’t use their premises due to reasons beyond their control, but they still had to pay for those premises.

However, those aren’t ideal positions to get into. Preferably you want to get things sorted before then.

So in early June, the Justice Minister announced planned changes to the Property Law Act to help head this off. The changes would have required landlords to reduce “a fair proportion of [the] rent and outgoings” of commercial tenants who have lost revenue due to COVID-19. However, these changes were scrapped at the end of July after failing to gain sufficient support in Parliament.

IN BRIEF: Some leases allow for a fair reduction in rent and outgoings when tenants can’t access their premises. But what that “fair reduction” is will be up to the parties to figure out.

Legislative changes to confirm and extend this in the context of COVID-19 were proposed, but ultimately scrapped.

If tenants and landlords can’t come to an agreement, the best course of action is to seek outside help. Funding is coming for mediation and arbitration, but if you need to get things sorted immediately, we’re here to help you on the way.

Negotiation, arbitration and mediation to reach a good result for everyone So without that legislative certainty, the best way to help resolve any rent issues between commercial tenants and landlords is to talk it through.

In most cases, that can hopefully get sorted out one-on-one between the parties. But where it doesn’t, there’s outside help.

Over the past few months, that’s where we’ve been getting involved, helping commercial tenants and landlords reach a fair outcome.

There’ll also be help with that coming from the Government, with $40 million earmarked to fund arbitration and mediation.

But that process is likely to be some weeks off.

In the meantime, we’re here for you.

If you’re a commercial tenant or landlord who needs to get the rent situation sorted, get in touch with our team at Canterbury Legal. We can help you negotiate an agreement that works for everyone.

Grant Smith grant@canterburylegal.co.nz 3 377 0792 www.canterburylegal.co.nz

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(03) 342 9955 0274 588 768 munro.sj@xtra.co.nz www.canterburytoday.co.nz September/October 2020 | 11

Cover Story | Ben Kepes

KEEPING IT KIWI Ben Kepes’ quest to return quality, ethical manufacturing to New Zealand

By Claire Wright

At first glance, you wouldn’t guess that Ben Kepes, co-founder and director of Cactus Outdoor, was a high school dropout.

Son of refugees to New Zealand and expected to follow in his father’s footsteps and study medicine, Ben chose to go against the grain and took on an electrician’s apprenticeship – until he figured out he didn’t like it one bit.

From there, it was going along for the ride with friends Gwilym and Rob as they started Cactus in 1992 as a way for Gwilym to earn extra cash for climbing expeditions through selling chalk bags.

They ended up getting serious and securing a contract with New Zealand Post, creating bags for posties to help carry the load and combat recurring back pain from the job.

They didn’t know it at the time, but 28 years later, Cactus would remain one of the few New Zealand brands that would still be manufacturing in New Zealand, with other companies opting to go overseas to take advantage of cheap labour.

Making high quality gear that “wears in, not out” was only the start in the push to get behind New Zealand’s revitalised apparel manufacturing industry.

12 | September/October 2020 www.canterburytoday.co.nz

Cover Story | Ben Kepes An entrepreneur and an ultra-runner, a technology industry analyst and a furniture maker, Ben should be New Zealand’s resident poster boy as the jack of all trades.

“

It isn’t so much an obsession with the rat race but more so a sheer desire to do everything, to fill his time with things he finds interesting.

We’re really proud of the

Ben strives to make use of his time in ways that are meaningful to him. It’s part of the reason Cactus Outdoor also doubles as a social enterprise, committed to delivering social and environmental, as well as financial, impact.

fact that we have given new New Zealanders a chance to make a life for

In July of 2019, it was only the next logical step for Cactus to acquire Albion Clothing, now the largest apparel manufacturer left in New Zealand.

themselves.

Albion is known for making uniforms for government organisations such as the New Zealand Police, Fire and Emergency New Zealand, and the Defence Force. On top of that, it also manufactures clothes for Kiwi fashion labels, including Cactus.

A sustainable circular economy Especially in these Covid times, we’re used to hearing mantras like ‘shop local’ and ‘support local business’.

What does this actually mean for the local economy and minimising waste in our take-not-make society?

“

We had to own our own

Albion’s factory employs skilled technicians from all over the world – their 100 or so employees hail from over 30 countries. They all work in Christchurch and contribute to the local economy.

means of production. We acquired Albion with the view of really using this

It should be a no brainer – when people buy from their own communities, it brings huge benefits to the local economy.

as the lever to rebuild clothing manufacturing in New Zealand.

”

”

“About a year ago, we made all our packs inhouse and our clothing through other factories. We realised to continue to remain New Zealand-made we needed to own our own destiny,” Ben says.

“We had to own our own means of production.

We acquired Albion with the view of really using this as the lever to rebuild clothing manufacturing in New Zealand.”

COVID-19, more than anything, has brought home the need to retain manufacturing here in Aotearoa.

“Coronavirus has shown it is really important to build some resilience within the economy.

For example, Orion Energy, owned by Christchurch City Council, required highperformance jackets and apparel as its staff was working out in the elements.

‘Made of New Zealand’ and the language around deceptive marketing What’s shocking isn’t that many apparel brands started in New Zealand decided to move offshore – it’s the deceptive marketing practices that companies employ to fool the average consumer into thinking products are still New Zealand-made.

About five years after Cactus Outdoor was founded, many New Zealand companies started to move manufacturing offshore.

When Cactus first started, Kiwi brands like Macpac, Fairydown and Hallmark were all made in Christchurch – a lot of those companies don’t exist anymore, but the ones that do are made overseas in Asia.

“The fact that we make stuff here means that when the supply chains fall down – as is happening due to coronavirus – that we can still “It’s really appalling as a New Zealand-made make stuff and our customers still get supplied.” brand to see packaging that says ‘Made of New

Zealand’ on a product that’s made in China,” Ben says.

“For example, a lot of our raw materials come from Asia. No one makes fabric in New Zealand anymore. So, yes, we source some of our raw material offshore, but we like to think we’re open and honest about that.

“In terms of deception, the real risk is that the average consumer goes to a store and takes a look at a product.

“They aren’t aware that ‘Made of New Zealand’ actually means it’s made in a sweatshop in China but with a New Zealand sheep photo on the cover.”

Orion chose to obtain supply from Cactus, whose business feeds back into the local economy. By paying real Christchurch residents, Orion is contributing to its own economy.

“We’re really proud of the fact that we have given new New Zealanders a chance to make a life for themselves,” Ben says.

If it was coming from anyone else, it would be easy to say this is a trite throwaway line meant to appease New Zealanders.

Coming from Ben Kepes, though, whose immigrant parents instilled a sense of gratitude and good fortune for living here, it comes across as sincere.

It’s born from the belief that we have accomplished, and will continue to accomplish, The lack of public awareness remains a huge good things for people in New Zealand problem, as many people – believing they’re when we put our money where our mouths supporting New Zealand brands – buy products are and support business here that treat their workers right and provide high quality goods sourced from overseas factories with poor and services. environmental and social standards.

www.canterburytoday.co.nz September/October 2020 | 13

been seen The people, their faces and all the right places - Canterbury

Images taken and supplied by Lynne Puddy-Greenwood If you have an event that you’d like covered, email Lynne, Canterbury Today events co-ordinator on: sales@academygroup.co.nz

1. Glen Thomson, Elly Scannell

(Styx Property Care) & Jayne Forostick (Sidekick Accountants)

Enterprise North Canterbury held a business networking evening at the Lacebark Function Centre at Silverstream to bring together businesses from both Kaiapoi and Rangiora to maximise their effects to move forward locally.

2. Murray Quartly (Focus 360)

& Jim Palmer (Waimak District Council)

3. Claire Gifford (Urban Revival) & Heather (ENC) 4. Jane Roberts, (Funky Monkey Bars)

Andrea, Laurie Dempsey (Wilson Print) & Graeme Reed (Westpac)

5. David Gaughan (Eagle Brewing),

Dan Gordo (Mayor Waimak) & Raelene Rees (Accountant)

6. Victoria Barkway (Bold Consultancy)

1

2

3

4

5

6

7

8

& Stacey Harris

7. Angela Searle (Infinity Intellectual Property),

Stephanie Henderson-Grant

(Ataahua Wines) & Catherine Keith (Mt Brown Estate)

8. Marie Black (Mayor Hurunui District)

& Justin Fletcher (Fletcher Buines Services).

The first post-lockdown Safety Charter event was held at the Tannery featuring a discussion panel on Covid-19 responses in Canterbury. The discussion panel featured Ivan Stanicich (Fowler Homes), Alastair Miles (Miles Construction), Stephen Esposito (Ravensdown), and economist Gareth Kiernan. Each was asked about their organisation’s response to the Covid-19 crisis, and what lessons were learnt along the way.

1. Ivan Stanicith (Fowler Homes), Alastair

Miles (Miles Construction), Stephen Spisto

(Ravensdown) & Gareth Kiernan (Infometric)

2. Brendan Langley (Waterproofing Concepts),

Jocelyn Larsen & Paul Duggan

(General Manger of Charter)

3. Rob Sloan (Chairperson)

& Ian Campbell (Board Member)

4. Troy Wilmshurst (Wombat)

& Jude Gane (Mhere)

5. Sinead Bowden (Adecco), Kirsten Hall 1

2

(Davis Ogilvie) & Libby Brazier (Adecco)

4

3

6. Kirsten Hall, Dean Hyde (Men At Work)

& Esther Hyde

7. Phil & Taryn Bownesss (Bowness Built) 8. Randa Abbasi (Workspace IQ).

5

6

1. Ginny Rhodes (Dress for Success)

8

7

Chambers Art Gallery held an opening exhibits evening to celebrate the works of leading, new and emerging New Zealand artists across a range of skills; painting, printmaking, photography, sculpture, drawing and installation.

& Kim Hennessy (Artist)

2. Sarah Anderson (Arts Papanui High)

& Ina Johann (Artist)

3. Jenny Moore & Simon Roake (ARA) 4. Celia Allison (Cecili) & Jane Swinard Jane Swinard Design)

5. Charlotte Baldwin (Amuri Area School)

& Jeremy Roake (Writer)

6. Ron Mottram (Christchurch Picture Framing Ltd) & Julie Williams (Chambers Gallery)

1

2

3

4

5

6

7

8

7. Paula Smulders (Artist)

& Monica Wang (School of Fine Arts)

8. Roger Bays (artist) & Jenny Harper (Free Range Enterprises).

Planning an event? Hosting something special?

Celebrating a milestone?

been seen The people, their faces and all the right places - Canterbury

14 | September/October 2020 www.canterburytoday.co.nz

Images taken and supplied by Lynne Puddy-Greenwood If you have an event that you’d like covered, email Lynne Canterbury Today events co-ordinator on: sales@academygroup.co.nz

Management | Money

Discount dilemmas

How to manage price during an economic downturn

By Jason Eisner

My first response to this question is don’t.

buy a PC) is a company’s positioning plays a significant part in determining its overall pricing strategy and whether discounting is consistent with the strategy.

Reducing price reduces your cashflow, your profit and potentially enters you into a price war (which if left can lead to further price erosion).

Pricing framework

However, this seemingly innocuous question is much more complex than it seems and disguise arguably one of the most complex questions in business.

So how do you determine whether you should discount. The place to start is to develop a marketing strategy by answering one of four strategic fundamentals: What you need to say, who you need to say it to, how you should say it, and what makes you different.

For the purposes of this article we will get you to determine your positioning by marking where you fit on the below matrix.

Before we begin to answer this question in detail, we need to first understand why price is important? Develop a marketing approach to pricing and then provide a framework for deciding if discounting is smart.

“

While the matrix is a generalisation it does

Why is price important?

In marketing terms, price along with place, product, promotion and people is one of the five Ps of marketing. A pricing decision is the only one of the five Ps which directly effects your bottom line; they are quick to make and have an immediate effect.

Price also plays a strong part of a buyer’s purchase decision and is often the difference between a buying and not. While there are many approaches to setting price, this article approaches the question from a marketing strategy/ branding point of view.

A marketing approach to pricing Pricing must be set in conjunction with your marketing strategy. In fact, just like any of the other Ps of marketing, your pricing strategy must be consistent with your marketing strategy. To illustrate the point let’s look at the Apple vs PC market.

Now I am not going to go on “a free-for-all” let's bash the PC, we will leave that to Apple’s commercials, but it does provide a perfect example of pricing strategy from a marketing point of view.

I was in the new Apple Superstore looking at new Macs. Apart from the sheer visual appeal of owning a Mac, what was noticeable was that Apple charged a premium of at least $1,000 to $1,500 more than a comparable PC with the same specs (I know it’s not the same - heresy!).

provide guidance. If you are high price and high quality there is no need to discount.

To best understand how this works, place your company in one of the four quadrants of the matrix.

In fact, discounting takes

For instance, let’s use cars as an example. If you are a Prestige/Premium product, then you will be in the high price and high quality/service quadrant. Companies like Mercedes Benz, BMW and Audi would sit here, as well as Apple.

can only draw questions

If you are in the Budget/Commodity quadrant then you are typically lower price and probably positioned more as a discount/commodity product such as Kia and Suzuki (PCs would sit here).

This leaves the other two quadrants - the high price low quality/service quadrant contains two types of companies, either monopolies such as utilities, and uncompetitive companies, ones where they were probably once premium companies but have since slipped.

Whereas I don’t expect a discount from Apple, I expect/demand one from a PC. What this example demonstrates (no, not that you should

you off your strategy and from your consumer.

”

In the bottom two quadrants (three and four), discounting can be used. In the low price, low quality/service market discounting is almost expected. In this case discount if required (i.e. to get a greater share of the market, to follow a competitor).

But no matter what quadrant you are in, it has been empirically shown that having a brand allows you to consistently charge higher prices.

Secondly, the above analysis assumes statusquo, it does not assume that you are a new entrant into a market - in this case you may, irrespective of you position on the matrix, decide to employ a “penetrating strategy” (deliberately discount to gain market share) or a “skimming strategy” (deliberately charge a high price to gain as much profit as possible before new entrants come into the market).

The analysis calls into question certain behaviour by major brands. For instance, Mercedes Benz has been in the market offering 'significant deals' on a stock, given its premium brand the above analysis would question the strategy irrespective of the downturn.

Jason Eisner is one of Australia’s leading marketing and brand experts

The last quadrant is the low price and high quality/service quadrant. This is quite often referred to as the Masstige market and represents companies that have a significant cost advantage to the market and are able to deliver high quality/service at a reduced priced; e.g. the Japanese cars such as Toyota and Mazda fit here.

What’s more, there were no discounts and no special offers - just the price plus the addition of extra $500 - $1,000 in software.

Should I discount?

Compare this to buying a PC where PC manufacturers apply discount after discount to gain market share. For instance, I recently was looking at three laptop PCs for a retail venture and the cost of those three, after store discounts and $100 cashback from the manufacturer, was about the same price as the one Mac.

In quadrant four, the low price high service/ quality quadrant, you may want to discount — especially if you have a cost advantage over your competitors.

While the matrix is a generalisation it does provide guidance. If you are high price and high quality there is no need to discount. In fact, discounting takes you off your strategy and can only draw questions from your consumer.

Similarly, if you are high price low service/ quality, then there is no benefit from discounting. The only time that you may wish to discount is if your company over the years has become uncompetitive and you want to off load product.

E M E R GE N C Y / BR E AK DOWN S P E C I AL I S T S L ICEN SED TO PERFO R M ALL R ESI DENTI AL, C O M M ER C I AL A ND I NDUSTR I AL W O R K .

H E AT PU M P I NSTA L L AT IO N A N D S E R V IC IN G • S E C U R IT Y S Y S T E M S C C TV • G ATE A U TO MAT IO N • P H O N E , D ATA A N D T V C A BLIN G

027 403 J E D I (5334) JEDIELECT R ICA L .O B 1@GM A IL .CO M www.canterburytoday.co.nz September/October 2020 | 15

Management | Home Life

Cold comfort

Why are so many Kiwi homes unhealthy?

Shawn McIsaac

James Powers

Co-director of Oculus

Co-director of Oculus

Despite millions in spending and research, there is still a large amount of substandard housing in New Zealand, with respiratory illnesses increasing every year and very clear links between healthy housing and respiratory health.

This is the view from building science and architectural engineering experts Oculus, who’ve released a Healthy Home Guide to help Kiwis make simple changes to their homes, and ask questions about whether the spaces they live in are healthy enough, especially as the country recovers from the COVID-19 pandemic.

As part of their philosophy of questioning governance and the building industry about these issues, while educating people about how buildings should be operated by their occupants in ways that are healthy, comfortable and affordable, Oculus saw a gap in the delivery of adequate information — which is where the new Healthy Home Guide comes in.

The guide outlines the science behind how buildings work: explaining heating, ventilation and moisture in simple terms, dispelling myths and providing suggestions for healthier ways to live in a home.

“

The substandard housing in New Zealand has been a topic of conversation for a number of years now and despite spending tens of millions of dollars in research through the Building Levy, there has been very little in the way of improvement.

- Oculus co-director Shawn McIsaac

”

Examples include the fact that contrary to popular opinion, heating and ventilation are healthier and more effective at removing moisture than dehumidifiers or opening windows, and that studies have shown leaving heat pumps on to regulate temperature can be up to 13 percent more efficient than turning them on and off.

“The substandard housing in New Zealand has been a topic of conversation for a number of years now and despite spending tens of millions of dollars in research through the Building Levy, there has been very little in the way of improvement,” he says.

However, while the suggestions in the Healthy Home Guide will help, Oculus co-director and architectural engineer, Shawn McIsaac, says the problems with Kiwi housing run deep, and now more than ever is the time to address this.

“In fact, respiratory illness statistics continue to rise every single year. There is a wellresearched link between healthy housing and respiratory illness so this suggests the information in the public about healthy housing

16 | September/October 2020 www.canterburytoday.co.nz

either isn’t being followed or is incorrect.

Oculus believes both of those are true.”

Oculus co-director and structural engineering expert, James Powers, says it comes down to Kiwis just not being well enough informed about healthy homes, with messaging from key industry leaders about ‘warm, healthy, drier housing’ focusing on the intentions of the building’s design, but not on educating the occupants about how that home is supposed to be operated.

“

We find there is this market assumption that ‘code minimum’ homes operate themselves and don’t require user intervention, but nothing

“We find there is this market assumption that ‘code minimum’ homes operate themselves and don’t require user intervention, be nothing could be further from the truth. Our current building stock requires enormous amounts of user input to function correctly,” James says.

could be further from the

The Oculus Healthy Home Guide is available in the resource section of their website at www. oculusltd.co.nz/resources, and distributed via LinkedIn and social media. The team also welcomes direct enquiries if people require additional advice.

function correctly.

truth. Our current building stock requires enormous amounts of user input to - Oculus co-director James Powers

”

Management | Leadership

It's not them, it's you

Rob Clarke

Successfully navigating change

CEO of Learning Architects

Even though we managed to move quickly back to Level 1 and focus on the recovery of our economy, Auckland's recent outbreak means the level of uncertainty is still enormous.

With the threat of mass redundancies looming for many, it’s a critical time for leaders to focus on simple strategies that enable them to steady the ship during turbulent times.

• To what extent does our plan show we are developing people to be the best they can be?

Coaching your team is one such strategy that has the potential to provide the kind of support people need as they cope with change.

• What is our plan for developing sustainability across our team?

How to navigate uncertainty Keeping people focused and motivated when they’re facing uncertainty can be challenging.

Gallup research indicates that 70 percent of the variability in employee engagement is due to the leader. This means nearly threequarters of all the impact on your staff is likely caused by you.

• How are we supporting the team to improve systems, processes, products/services?

• Is our team clear on what is expected? How do we support, challenge and develop people?

• How well do we hold people accountable for the valued results we require?

Nurture a listening culture “Listen with curiosity. The greatest problem with communication is we don’t listen to understand.

We listen to reply. When we listen with curiosity, we don’t listen with the intent to reply. We listen for what’s behind the words.”

3. Listen for what’s not being said. Often it is what is not said that might be important.

This then begs the question what can you do in this environment? Developing a coach-like mindset among your leadership can improve the level of staff engagement organisationwide. And developing a coaching culture in your organisation is an effective way to help people navigate change.

- Roy T. Bennett, The Light in the Heart

Asking the right questions

So how might you get started?

Tips for better listening

Create a coaching culture

The importance of commitment Whether you’re leading multiple teams within a large organisation, or you work in a small business, the starting point to developing anything in any organisation is the commitment toward making it happen.

One way to check that you’re on the right track is to look at your strategic business plan and ask questions like:

The ability to understand and appreciate what you are hearing is a key leadership skill. When you truly listen to your team, you will invariably become more trusted by them. This in turn enables them to more fully realise their skills.

1. Pay attention to who’s talking when in meetings and reflect this back to them.

If someone is monopolising the conversation, other people’s viewpoints are probably being unheard.

2. Be curious. Interact with, rather than interrogate people, when asking questions.

This shows you are interested in them as well as the quality of the work, or the results for customers.

4. Support people to become better at asking the right questions.

Sharing examples of questions at senior meetings is a great way to encourage your leaders to explore how they might ask better.

One great resource for leaders is the book ‘The Coaching Habit’ by Michael Bungay Stanier. He has developed seven powerful questions that if used consistently, will greatly lift your skills at getting the best out of people.

Create ongoing cycles for improvement and accountability Holding people accountable is critical to ensuring that people are coping, and that any kind of change is on track.

Three ways to create cycles for improvement and accountability:

1. Establish a rhythm and pattern for people to share back progress. This creates ‘natural accountability’ because it encourages accountability through sharing with one’s peers. Whatever patterns you adopt have to work for your business. Why not build in a quick update from previous actions into meeting agendas as one way to do this? Or perhaps schedule different types of check-ins amongst team members that are documented?

2. Use the words ‘show me’ or ‘show us’ when inquiring into what people have done.

Encourage people to show their work, which makes it more about continuous improvement and less about ‘checking’.

3. Document any agreed actions, and progress made.

I encourage you to give coaching a go as a strategy to develop both your own coping skills as well as those of your team — it will help you to navigate tricky waters and empower your people to be the best they can be.

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Management | Your Brand

Measuring the health of your brand

Four ways to determine whether it is going up, down, or nowhere at all

By Alex Jordan

Companies spend millions each year on marketing and growing their brands.

Sentiment analysis feeds into this because although it may look like your brand is being spoken about, searched, mentioned, and written about more online, this may not necessarily be a good thing.

They use a variety of channels such as social media, billboards, radio and an assortment of digital channels to activate their brand in the hope of creating brand identity and generating loyalty with their customers.

Your brand could be growing in terms of brand health but when cross referenced with sentiment analysis it may show this is all negative publicity - therefore not growing your end sales and instead inhibiting them.

The hardest aspect in doing all of this work is that it is difficult to measure how your brand is actually growing and/or perceived by the market. If you spend $10,000 on your latest campaign, then:

There are multiple ways to measure both brand health and sentiment, and infinite formulas that you can compute to get the right fit.

1. How do you attribute that to sales?

2. How do you know the messaging and content you have put out resonates with the consumer and is growing your brand in conjunction with sales?

The answer to this is actually simple.

You put in a process to measure it.

Brand health First we need to understand what brand health and sentiment analysis is.

Brand health is the digital health of your brand - for example, is your brand growing or declining online?

So here are some basic ways for you to measure whether your brand is going up, down, or nowhere at all.

1. Your own website analytics You should always start with your own website analytics when wanting to look at how your brand is growing. Look at where your traffic, leads, and sales are coming from.

Between 80-90 percent of all organic traffic landing on your homepage is brand related, so looking at the growth of this particular acquisition channel year on year, and monthly, will give you an indication on how your brand is performing.

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Management | Your Brand This is more complex and harder to do for business owners as it requires API and dashboarding skills.

Why is all this important?

The cheapest and easiest way to acquire a customer is through someone who wants the product because they want your brand.

Think Louis Vuitton; customers don’t want a bag otherwise they would get a cheaper bag elsewhere that does a similar job. They want a Louis Vuitton bag.

This is an example of a strictly brand based acquisition. Therefore, growing your brand health and brand sentiment is inevitably The other acquisition channel to consider is Measuring the growth of direct searches will let important, and it is impossible to manage that ‘direct’. If this metric is also going up, again this you know if more people are looking for you and growth effectively if you can’t measure it. is positive as this involves people who know you alone.

Measuring brand health in this way also gives you well enough or have been to your website you visibility on finding out what works and 4. Social Listening and have chosen to go back for a reason. what doesn’t. If you push a big PR campaign Social listening tools scrape Facebook, and you see both sales and brand health 2. Keyword scraping tools Instagram, Linkedin and Twitter and tell you how many times you have been mentioned. Doing Keyword scraping tools like Google Keyword this regularly lets you begin to measure growth.

Planner and Google Trends are also useful to measure brand health. You can list all the terms Social listening tools are great for measuring related to your brand and measure how this has what kind of terms and sentences your brand performed over time. is being mentioned with; it will tell you the 3. Google My Business Google My Business has now become such a big product in search that it actually has some pretty useful insights reporting directly. One such insight is you can download search traffic to your company profile that is classed as both ‘direct’ and ‘discovery’. Direct being your company’s brand related terms and discovery being non-brand terms.

“

The cheapest and easiest way to acquire a customer is through someone who wants the product because they want your brand.

”

spike, you know this was successful for ROI but also long-term branding.

You can develop a ‘test and learn’ methodology to not only your online marketing efforts, but also your offline marketing as well.

most common phrases, words and sentences your brand has been associated with across each platform.

Finding the formula To get a full and complete picture of your brand health you can use formulas that give each measuring tool a mathematical weighting and spits out a percentage against the average mean.

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Management | Working Life

Coronavirus burnout: is it a thing?

Yes – and here are five steps to stop it in its tracks Stressed employees adapting and readapting to an ever-changing work environment through the COVID-19 pandemic has led to an increase in burnout, according to leading recruitment agency Frog Recruitment.

A recent survey of 900 Kiwi workers showed that more than sixty-four percent feel more burnt out at work now, than they did prior to the lockdown beginning.

Burnout, officially recognised as an occupational condition by the World Health Organisation, is a syndrome occurring from chronic workplace stress that has not been successfully managed.

Frog Recruitment Business Relationship director

“In many cases this means anxiety levels are through the roof.

“We have heard from clients whose sleep patterns have been disrupted, eating and drinking are on the up, and balance has become a thing of the past.

decisions, fostered a no-handshake hello, and seen virtual work relationships develop.

Virtual work is intertwined with technology and as our workplace has become more portable, the boundaries or personal time and work time have been blurred.

Jane Kennelly, Frog Recruitment Business Relationship director says employers and managers feel a pressure to over-perform, and As New Zealand moved down the Alert many have developed work and lifestyle habits Levels, many in our workforce have seen the that have blurred work and home life so much emergence of new routines and new places of work such as the kitchen table; forced reactional that they struggle to separate the two.

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“It’s time to think about restoring the balance.

To successfully thrive in our new world order that may mean working from home and the office, it is essential to plan a sustainable work and life flow.”

When canvassed, employees raised the issue of the disappearance of boundaries between work and life.

One commented that, “I feel I am on duty whenever I’m not asleep and on weekends as well”. Another said, “As a working parent, I find myself stealing a couple of minutes to send emails as I am getting dinner ready”.

Organisational psychology expert Jane Davis from The Flourishing Institute says research is starting to emerge internationally showing there are increases in anxiety, depression and posttraumatic stress due to COVID-19.

“Burnout seems to be more prevalent and many employees are experiencing fatigue and exhaustion due to prolonged stress.

“Right now, it is very important for leaders to listen deeply to their team members and understand their personal situations.

“Focus on meeting their needs; particularly the psychological need to feel competent, the need for control, and social needs,” Jane Davis says.

Jane Kennelly suggests a proactive stance be taken by employers and employees to acknowledge the merging that has occurred and agree new healthy work habits that drive an environment where both results and balance are achieved.

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Management | Working Life Overcoming burnout 1. Acknowledge the situation

The last three months have been a rollercoaster for employees and employers. Tough decisions have had to be made, which has increased stress on all sides of the work spectrum.

• Provide clear expectations for all employees and make sure that each person understands these expectations • Check that employees have the necessary resources and skills to meet expectations

• Provide ongoing training to For those working in harder-hit hospitality, travel maintain competency and events sectors, there is uncertainty to when • Reinforce their value to your organisation and their stress will end. their contributions to the organisation’s goals In general, our response has been to work • Set reasonable work hours. People without longer hours and do whatever it takes to help, to go the extra mile and to give our all – coupled good boundaries need to be checked with making-do in the home work setting where • Assess the workload for those who feel the demands are high and resources are low. pressured to beyond normal business hours

2. Spot the signs.

Burnout is a gradual process. It can start with complete commitment to the job at hand, compulsion to prove oneself, high productivity levels and readily accepting responsibility despite the onset of stress beginning to creep in.

• Set reasonable and realistic expectations. Be clear as to which activities require the highest standards and when it is okay to lower the bar and still meet business needs • Foster social support and respect within and among work teams

Some days become more difficult than others, optimism wanes and stress symptoms appear such as lower levels of energy, and efficiency, reduced motivation, headaches, fatigue, irritability, and frustration.

• Encourage and support physical activity throughout the workday

When work overload is chronic, which is how people have described their ‘work from home’ in recent months, there is little opportunity to rest, recover, and restore balance.

4. Leaders leading the way.

3. Prevention strategies.

It is important to identify employees who are the most at risk; e.g. overachievers, working parents, ‘yes’ people. Start with designing prevention strategies at an organisation level then customise it to individuals to match their situation.

• Strongly encourage the taking of breaks away from the work environment.

Positive mental health starts at a company level with leaders paving the way by showing support for physical activity throughout the day, taking breaks away from the workplace and working during work hours only.

When a manager relies on the team to work after hours, it can give the impression that you need to work outside of your normal hours to succeed. Now, with many employees working from home, the problem is exacerbated further.

Jane Kennelly says, “An email notification arriving in at 8pm can result in an immediate response. And so, the vicious circle develops that sees more work occurring ‘just for a couple of hours’, every night”.

5. Design a recovery plan.

Even with the best plans in place, Kiwi employers won’t be able to stop burnout.

However, learning to avoid unhealthy habits leading to burnout does require regulating the ‘working from home regime’.

Establishing a new balance will result in higher productivity, happier employees, and lower turnover.

Here are three elements to include in a plan: • Know how to recognise and celebrate your employees' wins and successes. Feeling valued at a team and organisational level will fight a loss of confidence • Rethink the work relationships and task allocations within the team. Focussing on what people do best will reduce cynicism and anxiety • Assess and prioritise workload with team members so it is manageable. Provide clear expectations to foster motivation and sense of accomplishment.

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Why I believe Christchurch is the best opportunity for investors and first home buyers, right now!

I am a Christchurch born boy and attended Middleton Grange School. My last year of school was the February earthquake; I guess at the age of 17 that gave me a lot of uncertainty in what the next few years would look like.

Currently I am working for the largest, central city developer in Christchurch. We are currently selling 30-40 homes a month.

In my opinion, if it wasn’t for the earthquake, we wouldn’t have had this opportunity, which is now playing a huge part in the growth of the Christchurch CBD. When I started, just over a year ago, we had only completed 15 townhouses on Armagh street. At the end of this year, we will have over 100 completed townhouses on this street and I am lucky enough to have purchased one for myself as a first home buyer.

At Williams Corporation, we have provided the Christchurch market with well built, affordable townhouses. Owning one of our properties can help investors and first home buyers to get ahead financially.

In the last couple of years, we began developing in the Auckland and Wellington markets with the same type of homes. The difference is that they are around $150,000 more expensive and are much further away from the central city.

Auckland and Wellington have both seen strong growth in the last 10 years and in Christchurch it has been a slow progress, which makes our homes amazingly affordable in comparison. It’s worth getting in quick before Christchurch CBD property becomes financially out of reach!

Let’s look at why Christchurch has so much to offer!

I don’t have a crystal ball, but people often ask me how much capital gain they will get on their property. I say, I don’t exactly know, but here are the figures.

We have 35 billion dollars being spent in the Christchurch CBD. For people who have not driven around Christchurch, just stop and look around!

We have The Metro Sports Centre and Convention Center, and the recently opened farmers market - all of this brings in an average of 2.5 million in the economy every day.

that’s a five-minute walk from Oxford Tce (The Strip and Farmers Market) for 450k!

You then get handed a full, turn-key, fee simple, townhouse ready to move in.

Our next project in the CBD will be priced at 500K - for the same house in a similar location.

Our building costs are very similar, but when it comes to land it’s getting much more expensive.

These increasing costs tell you that there is never a better time to buy property, than today!

The easiest thing to do is nothing; sit back and watch the market, missing out on an amazing opportunity. Or you can get your money to work for you and get yourself a fantastic property in the CBD.

You can purchase any of our homes with as little As of right now, we are finding it extremely hard as a 10 percent deposit. We build high quality to buy land for the right price in the CBD. A year homes from release to completion usually in ago, you could buy a two-bedroom townhouse, under 12 months.

I personally believe that in 10 years’ time, you would struggle to buy anything fee simple, inside the Four Avenues for under half a million. I expect they will be worth significantly more!

Williams Corporation is a property developer that produces high-quality homes in existing suburbs.

Close to environments where people can live, work and play, perfect for homeowners and investors alike.

Their high quality, affordable product has extremely high demand and is delivered in industry-leading timeframes. Williams Corporation is one of the largest residential developers in New Zealand.

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Destinations | Queenstown and the Lakes District

Queenstown

– New Zealand tourism’s crown jewel

“

Nestled in the Southern Alps of New Zealand on the shores of Lake Wakatipu, Queenstown is the premier four-season lake and alpine resort in the Southern Hemisphere and is rated as one of the world’s top destinations.

Queenstown may be small but it certainly packs a huge bite – literally!

”

With 200 vineyards in the vicinity, there are plenty of chances to explore the Central Otago region and get an insight into its epicurean culture and award-winning wines. Central Otago is the southernmost wine growing region in the world and various ‘cellar door’ operations and wine tours provide a great way to enjoy its world-renowned wines - most notably the Central Otago pinot noir.

A popular holiday spot at any time of the year, Queenstown is renowned for its four distinctive seasons.

The alpine climate means winter brings crisp, clear blue-sky days amongst snow-capped mountains, spring retains the snow but blooms into longer, warmer days, summer offers hot days averaging 26ºC and long twilights, and autumn’s brilliant red and gold colours are a special feature across the region.

Nightlife The resort has a vibrant year-round social scene and is full of stylish bars, sophisticated clubs, Kiwi pubs and late-night hot spots with DJs and bands entertaining the crowds.

There are also several intimate bars that cater for those seeking a quieter experience. You’ll find quirks such as a bar selling cocktails in tea pots and another where you can enjoy your drink under the stars when they open the roof.

Day and night, 365 days a year, Queenstown offers all the fun and stimulation of a cosmopolitan resort.

It is also complemented perfectly by its surrounds - the picturesque historic goldmining village of Arrowtown and the Crown Range sit to the north-east, the famous vineyards of Gibbston’s ‘valley of vines’ and the Kawarau Gorge are to the south-east, the pretty lakeside township of Kingston lies at the southern end of Lake Wakatipu and the frontier town Glenorchy at the western end of the lake sits amongst the spectacular ‘Lord of the Rings’ scenery of snow-capped mountains, pristine lakes and rivers and national parks.

There are also two casinos and a top-quality performance scene featuring local and visiting singers and musicians.

Retail Queenstown is New Zealand’s original sevenday, open all-hours town and offers goods from the quirky to the quaint, the funky to the fabulous, and the practical to the seriously artistic.

Queenstown is a culinary melting pot where Queenstown may be small but it certainly packs Pacific Rim cuisine is an art form. Awardwinning fine dining establishments sit alongside a huge bite – literally! cheerful cafes, a variety of ethnic restaurants At the most recent count, Queenstown and nearby Arrowtown were home to more than 150 and takeaways spots downtown while dining restaurants ranging from the highly salubrious to above the gondola provides awesome views of the Wakatipu Basin. the cheap and cheerful.

Food and wine

The CBD is compact and easy to get around. There’s a combination of shops Nearby Arrowtown is also home to some of New featuring international labels and locally run Zealand’s most awarded restaurants. boutiques where you’ll find top quality New In summer, al fresco diners line the streets and Zealand designs and the work of established contemporary New Zealand artists. balconies across the district to enjoy a meal or a drink and catch the last rays of the day. In winter, Nearby Arrowtown also has a range of roaring log fires are a feature and provide a cosy specialist shops to browse in a laidback village atmosphere. alpine ambience.

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Destinations | Queenstown and the Lakes District

Places to explore Bob’s Peak Towering over downtown Queenstown, Bob’s Peak (446m) is home to several of the resort’s adventure experiences including the gondola, luging, flying fox, bungy, tandem paragliding, and walking and biking tracks.

Bob’s Peak is part of Ben Lomond which stands at 1,748m and is famous for its 360-degree panoramic views of much of the Wakatipu Basin including Lake Wakatipu, The Remarkables, Cecil Peak and Walter Peak.

Skippers Canyon Once a busy goldmining area, Skippers Canyon is an historic, spectacular 22km gorge north of Queenstown which houses the Shotover River.

It is accessed via Skippers Road, which forks off from the Coronet Peak skifield road.

Skippers Road is one of New Zealand’s betterknown scenic roads and one of only two roads in the country where rental car insurance is not honoured if driven on as it is mostly one-way, narrow and steep with sheer drops.

Shotover River One of New Zealand’s richest gold bearing rivers, the Shotover River was named by William Gilbert Rees, one of the first European settlers of Queenstown.

The 60km-long river is fast-flowing with numerous rapids and is home to jet boating and rafting adventures. The river flows generally

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south from the Southern Alps through the Skippers and Shotover canyons before draining into the Kawarau River east of Queenstown.

Kawarau River and Shotover River The Kawarau River drains Lake Wakatipu and flows generally eastwards for about 60km, passing through the Kawarau Gorge and joining Lake Dunstan near Cromwell. The Shotover River enters it from the north and the Nevis River enters it from the south.

In the 19th century gold was extracted from the river and some of the miners’ huts remain today, many of them close to thriving vineyards.

Adventure activities on the river include riverboarding, jet boating, white water rafting, river surfing, and bungy jumping. The Kawarau Gorge Suspension Bridge, 43m above the river, is the site of the world’s first commercial bungy jumping operation.

Coronet Peak

The Remarkables

The Remarkables mountain range was allegedly named because it is one of only two mountain ranges in the world which run directly north to south (the other is the Rockies).

However, another more romantic explanation is that early Queenstown settlers saw the dramatic razorback mountain range in all its glory during a sunset one evening and named it The Remarkables. The view across the lake to The Remarkables has now become one of the most photographed in the Southern Lakes region.

The high point in the range is Double Cone (2,319m or 7,600ft) with Ben Nevis (2,230m or 7316ft) a little further south in the Hector mountains.

Cecil and Walter Peaks, and Mt Nicholas Three of Queenstown’s iconic mountains – Cecil Peak, Walter Peak and Nicholas Peak – are located on the western shores of Lake Wakatipu across from town.

Coronet Peak mountain (1,649m or 5,410ft) was named after a rock formation on its peak

by William Rees which looked like the “coronet at the end of the crown” (meaning the Crown Range). The mountain became home to Queenstown’s first ski field in 1947.

Cecil and Walter Peak were named after Cecil Walter Rees, the son of William Gilbert Rees, Queenstown’s first European settler. Nicholas Peak was named after his friend, fellow explorer and brother-in-law Nicholas Von Tunzelman.

Cecil Peak is 1,974m (6,476ft) high and Walter Peak is slightly lower at 1,649m.

Coronet Peak is the only ski area in New Zealand with night and twilight skiing available on Wednesday, Friday and Saturday nights.

Walter Peak Station is the destination for Queenstown’s famous TSS Earnslaw steamship cruise.

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Completed a post covid spruce up

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36 Camp St, Queenstown | 03 4090 862 reception@aqhostel.co.nz | www.aqhostel.co.nz

28 | September/October 2020 www.canterburytoday.co.nz

Small, boutique and homely hostel accommodation offering both mixed, private, and family rooms. Truly owned and run by intrepid travellers with modern facilities and a relaxed atmosphere. Both hostels are centrally located in the heart of Queenstown.

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5 Athol St, Queenstown | 03 927 4625 reception@aqhostel.co.nz | www.adventureq2.co.nz

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Employing a creative approach to gastronomy, our decadent dining options have been designed to enhance your dining experience while you indulge in the best of France complemented by the best of New Zealand.

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1789 Lounge offers a fresh, flavoursome bistro-style menu blended with the best of New Zealand produce and traditional cooking techniques.

PENTHOUSE NO 10 When you walk into the penthouse, you will know you’ve arrived somewhere truly special.

Conveniently located in the heart of New Zealand’s premier alpine resort, Sofitel Queenstown Hotel & Spa is within walking distance to the city’s most exciting attractions. Queenstown is notably the world’s favourite adventure and adrenaline destination as well as the fastest growing wine area in the country.

8 Duke Street, 9300 Queenstown, NZ Tel: 03 450 0045 Fax: 03 450 0046 Email: reservations@sofitelqueenstown.com www.sofitel-queenstown.com

SofitelQueenstownHotelSpa sofitelqueenstown

www.canterburytoday.co.nz September/October 2020 | 29

Destinations | Queenstown and the Lakes District

Magic in the mountains

By Jim Boult, QLDC Mayor

If you’re going to be a Mayor, then there’s few places that anyone could think of that could be better than to be Mayor of the Queenstown Lakes District.

Call me a tad biased, but for me life in the Queenstown Lakes District strikes the perfect balance of fabulous winning and dining, an endless array of activities indoors and out, boutique shopping, sports, arts and culture all at nestled at home, and in harmony, within a stunning alpine environment and with a great group of locals to share it.

By the time you read this, the ski season will have started and again, your options are plenty.

Four major ski fields - Coronet, Cardrona, Remarkables and Treble Cone - as well as smaller boutique fields such as the Snow Farm or the Invincible, all within reasonable driving distance and as I’m writing and looking out the window, the three of them that I can see look to have plenty of snow!

If you’re not one for crowds or queues now is the time to come. While domestic bookings have been great, I don’t think you’ll be pushed for space up there this year.

We are well known too for our stunningly good quality restaurants and again, there’s plenty to choose from.

If you’re overdue a visit to our district, now is the time to come. I’m sure you’ll find plenty of good deals to be had on travel, accommodation and activities.

The upper end of the Queenstown market includes Botswana Butchery, Rata and Jervois Steak House while there’s plenty of really good quality more casual choices such as La Rambla, Slow Cuts, Pub on Wharf and Madam Woo.

Operators are adapting to meet the Kiwi customer so for anyone who thought we didn’t have much for the budget conscious, there’s plenty of options.

I’d encourage you to pay a morning visit Akarua Wines and Kitchen and ask for the Mayor’s special breakfast, (two fried eggs on ciabatta with double bacon and no green stuff!).

If you’re into sports – fast or slow — we’ve got something for you. With five pristine golf courses within a few minutes’ drive of Queenstown Airport, we’re paradise for the competitive or the casual golfer.

Wanaka too has many fabulous options. Bistro Gentil – a lovely French bistro in a beautiful setting overlooking the mountains, or Florences with its addictive smells of fresh homemade baking and lovely country courtyard.

Queenstown Lakes District Council Mayor Jim Boult readies himself to take the plunge.

Lakeside inspiration in Wanaka When you’re looking for a venue to hold your next meeting, conference, product launch, trade exhibition, function or incentive programme, Edgewater’s lake edge location is unsurpassed.

According to general manager, Catherine Bone, “The lake views are spectacular, and the surrounding mountains are magnificent.

“It is such a refreshing environment for delegates to focus on the business objectives of their gathering.”

post-Covid-19 environment, including enhanced cleaning procedures and contact tracing.

The purpose-built conference room refurbished in September 2019 - caters for up to 120 delegates.

Smaller executive groups, board meetings or break-out groups enjoy the views from the executive suite, Alcove function area or the Pavilion – which features a stunning glass ceiling.

From a full-service hotel you’d expect nothing less than attention to detail with a dedicated events team to assist.

The venue is complemented by delegate Edgewater is adhering closely to all health accommodation in spacious, lake-view directives, which are now part of business in the guest rooms.

BE INSPIRED by the water’s edge

Meet by the lake, stay in style

www.edgewater.co.nz 0800 108 311

events@edgewater.co.nz

Edgewater Hotel Wanaka - Wineglass Cafe by LUISA APANUI

30 | September/October 2020 www.canterburytoday.co.nz

Cromwell Racecourse Airfield, 24 Ord Road, Cromwell, NZ NZ Freephone for bookings or enquiries 0800 HELICOPTER (0800 435 426) Phone 03 445 0444 www.heliview.co.nz @HeliviewFlights

Central Otago’s Ultimate Wine Experiences Nestled amongst the Southern Alps, Cromwell tends to be overlooked by many holidaymakers in favour of its bigger, shinier neighbours – Queenstown and Wanaka. But what many travellers with an eye for authenticity have carefully discovered, is the rich tapestry of local epicurean experiences on offer in this remote part of the South Island.

A Local Kiwi Company To Take You Beyond The Extraordinary Local, family owned, boutique helicopter operator Heliview Flights have made it their mission to show visitors the best of Central Otago’s wine and food scene – both on the ground and from above. Their experiences focus on you first and foremost and based on what visitors love the most, they launched the ultimate day of exploration – their Heli-Jeep-Wine tour.

Guests flying with Heliview Flights soar beyond what most Kiwis can imagine, with the vineyards lining the Cromwell basin as their backdrop. An alpine landing offers even more marvellous views of the local area and on a good day even Mount Cook. After seeing the plethora of different vineyards, cherry orchards and lake from above, guests arrive, ready for their first taste of southern hospitality.

Heli Jeep Wine Adventure – Life Is About The Journey Landing on the lawn at the Cloudy Bay Tasting Shed is an experience not to be missed – aside from feeling like an absolute rock star there is no better way to get a true understanding of the surrounding landscape and sheer scale of the Central Otago wine region.

As the team takes you through the wine making process, from planting the vines and nurturing the grapes, through to optimal harvesting and of course the delicious result! After tasting some of the region’s finest food and wine, guests are escorted by Jeep on to the next chapter of the adventure. Central Otago being the hottest wine-growing region in the South Island means the open top comes into its own. Visiting the small, authentic wineries, run by dedicated expert teams is the highlight for many. Guests will meet the maker and be taken on a taste experience like no other.

www.canterburytoday.co.nz September/October 2020 | 31

Destinations | Queenstown and the Lakes District You’ll have heard that our part of the world is the centre of adrenalin rushes and by the time you read this practically all of them will be back in business.

Take a leaf out of my book and have a bungy jump, (I wouldn’t recommend wearing heavy Mayoral chains for this activity though!), a jetboat ride, a shark attack or, if you’re really adventurous, try another one of my favourites – a tandem sky dive.

If jumping out of a plane scares you a bit, you can take a skydive indoors at iFly right next to the Skyline Gondola and no trip to Queenstown is complete without a riding the gondola up to Bob’s Peak to view the stunning vista of the town itself and the lake and mountains beyond.

of the GFC, the fastest growing population and the biggest increase in tourism numbers.

Bringing my bias back, it’s completely understandable because the place is simply beautiful. That said, growth did bring us a few challenges in coping with infrastructure.

Well, all that changed on 14 March. While most places in New Zealand rely on tourism for a portion of their economic base, tourism is our economy.

You could say that construction is a part of our economy, but I’ve always seen that as the trailer on the back of the tourism truck.

Economic activity ceased with the lockdown.

The two trips I made into central Queenstown to For those less adventurous or those just wanting clear my mail during lockdown rather reminded me of one of those post-apocalyptic movies. to relax after a stressful few months, try a trip Not a thing moved, I was almost waiting for the on the TSS Earnslaw. tumble weeds to roll past.

Our dear old Lady of the Lake was launched the Thankfully, those days are behind us. We’re same year as the Titantic (our steamship has now able to travel and socialise, have a drink been a little more successful), and watch the in a bar, eat in a restaurant and undertake stokers feeding the old girl her daily intake of coal. Or, head over to Hook near Albert Town for tourism activities. a lake to plate fishing experience that will delight We’re looking forward to welcoming more Kiwis people of all ages. and showing that we are probably better than Of course, all accommodation tastes are widely catered for from the superbly luxurious lodge offerings through many levels of style and taste in between right down to pod style backpacker accommodation.

Like all visitor destinations globally, 2020 has been a tough year for us.

Queenstown in particular, has been long the darling of New Zealand. It has had the fastest growing GDP in the country since we came out

anywhere you might have been planning to visit (and maybe better value for money).

I had a lovely experience the other night while catching up with an old mate for a glass of wine in town. A group approached me and explained that they were visiting from Canterbury, had read my messages about needing to support the town and had come to join us. They were having a ball!

Why don’t you join them?

Wine Tasting at Altitude If you’re a wine connoisseur and want a truly unique and tailored experience, the Wine Tasting at Altitude is not to be missed. Sip on a glass of Mount Michael Wine and dip into their exclusive local fare, on the top of Mount Michael itself, guided by a senior member of the vineyard team.

From their sipping station, guests will take in a 360 degree view of the Gibbston Valley, Bannockburn, Lowburn, across the lake to Bendigo and down to Wanaka. From the landing point guests are within a couple of hundred metres of the 45th Parallel – the mysterious line which circles the globe and marks the theoretical halfway point between the equator and the South Pole. Mirrored in the northern hemisphere by southern France and northern Italy – this area hosts the perfect conditions for growing pinot noir grapes.

Heli-Dine Experience – Arrive in Style The most affordable of Heliview Flights’ flying and wine options is their Heli-Dine Experience which can be scaled especially for you. Fly to one of the local wineries to enjoy a two course lunch or take a visit to The Stoaker Room where you will taste their aptly named Banquet Platter and a flight of 5 world-class Wild Earth Wines - followed by something sweet, all specially crafted in their unique wine barrel cookers.

“With Kiwis unable to travel at the moment, we’re getting a lot of demand for flights for special birthdays, anniversaries and (our favourite) – engagements! It’s so good to be able to inspire awe in Kiwis, who would usually be flying around the world, with delicious wine and beautiful local food, right here in their own back yard!” says Jolanda, owner and operations manager.

Get in touch with the team behind the (mountain) scenes It’s easy to get in touch with Heliview Flights – being a family run company either Pilot Richard or his wife Jolanda (the real boss) will answer the phone and be able to help you. Check them out on instagram @heliviewflights, give them a call on 0800 435 426 or check out the website: www.heliview.co.nz.

32 | September/October 2020 www.canterburytoday.co.nz

Cladding for Life Flashclad and Flashman is an integrated aluminum window flashing and cladding system that is smart, sophisticated and modern.

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So, if you’re looking for a cladding that’s new, stylish and modern then please visit Flashclad.co.nz or give me a call.

Shayne Cross | Flashclad Central | 021 296 8388

After being in the building industry for over 30 years I consider this cladding to be the most stylish, robust and attractive cladding on the market today.

Being two to three mm thick this cladding wont buckle, warp, bow or split and the aluminum off cuts are recyclable so there is zero building waste.

The Flashman window flashing system was created by New Zealand builders for New Zealand conditions and with the claddings creates a very watertight envelope for the life of your home.

Created to with stand very high winds this cladding ideal for hill tops,

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For any inquiries, information or a free quote please contact Shayne Cross Flashclad Central P. 021 296 8388 E. shayne.cross@flashman.co.nz flashclad.co.nz www.canterburytoday.co.nz September/October 2020 | 33

Destinations | Queenstown and the Lakes District

Sumptuous fare serves at Olivers Restaurant.

Olivers Restaurant.

A Wanaka virtual reality experience is transforming the way people consume New Zealand scenery, activities and global experiences while providing a cutting-edge educational platform for businesses and students.

Realm Virtual Reality Centre was the first dedicated full motion virtual adventure Centre in the country when it opened in December 2019 and uses sophisticated KatVR Infinity Platforms.

Highlighting Clyde’s heritage

The unique harness style platforms offer unencumbered playing, with users free to move about and interact in all aspects of the virtual world from the hundreds of digital experiences on offer. The advantages are no virtual walls to encounter with players suspended on each platform.

This allows for running, crouching and movement in a natural free environment that elevates the experience.

Realm has access to high end virtual and augmented content through Steam, the worlds largest VR library.

You can experience anything from underwater sea adventures, Google Earth VR fly throughs of the entire planet to climbing expeditions on Mt Everest, 3D painting

The heritage listed collection of stone buildings house Olivers Lodge & Stables boutique accommodation, award-winning Olivers Restaurant & Bar, the Merchant of Clyde Café & Deli, and the Victoria Store Brewery.

The Central Otago town of Clyde, with its authentic heritage precinct, is a charming combination of old and new.

With its captivating mix of boutique shops, galleries, cinema, cafes and restaurants, it attracts an everincreasing number of visitors.

At its heart is the 150-year-old Olivers complex which reflects the village’s early beginnings.

Olivers Lodge & Stables provides an exceptional accommodation experience. Built in the 1870s and 1880s, the 11 en-suited rooms are centred around a peaceful sun-drenched courtyard. The rooms are beautifully appointed, and while history has been recognised, they feel elegant and contemporary at the same time.

Located across the road from Olivers, a newly renovated 120-year-old building, named The Lord Clyde, is the latest string to the picturesque town of Clyde’s bow.

tutorials to combat style games and complete adventures for the whole family.

With international travel currently off limits being able to come to Realm and take a walk-through Venice or New York via Google Earth is the next best thing!

It is a great way to relax and socialize with friends and groups playing together with the platforms networked.

The Centre hosts birthday parties, competitions and educational options for students Realm is accessible for all ages from 7 to 99 years old and is highly immersive!

The 9 light and graciously decorated en-suited rooms are complemented by a spacious guest lounge, breakfast room and sunny garden.

Guests at Olivers Lodge & Stables and The Lord Clyde can choose to do a variety of things around the area from wine tasting, cycling the numerous trails, taking a Clutha River cruise, or just enjoying the atmosphere of Clyde.

After a busy day exploring the area, guests are able to enjoy a wine in the garden at their accommodation and then dine within the historic walls of Olivers Restaurant.

It’s not hard to conjure up a time when weary miners once bought their gold to the same building to be weighed, before spending their cash on a tipple or two.

Restored 120-year-old stone building

9 elegant ensuite rooms

CLYDE, CENTRAL OTAGO DINE at award-winning Olivers Restaurant & Bar STAY in heritage luxury at Olivers Lodge and Stables +64 3 449 2600 34 Sunderland St, Clyde www.oliverscentralotago.co.nz

34 | September/October 2020 www.canterburytoday.co.nz

35 Sunderland St Clyde www.thelordclyde.co.nz

Destinations | Queenstown and the Lakes District

Getting there Queenstown has an international airport which is located a handy 10-minute drive from the town centre.

Air New Zealand and Jetstar provide scheduled daily domestic flights to/from the international gateways of Auckland, Christchurch and Wellington.

Air New Zealand, Jetstar, Virgin Australia and Qantas operate regular trans-Tasman flights direct to Queenstown. CT

This is Queenstown’s number one lake cruise, travelling to the end of the lake through translucent waters it simply views more fantastic scenery, sights and birdlife than any other lake cruise. The world renowned commentary is full of intriguing stories, facts and history.

Book now you’ll love it.!

$49

Small and personal, only taking up to 60 passengers, these true locals will share a wealth of knowledge offering a very enjoyable experience, with you as their guest.

50 Beach Street Million Dollar Cruise Jetty Waters Edge, Queenstown Bay

Ph 03 442 9770 Toll Free NZ only: 0508 525 327 Mobile: +64 274 549 550

Arrowtown’s old town charm

Where history meets nature

© Remco Vis

Charming Arrowtown - we’ll steal your heart Stroll through historic avenues, gaze at beautiful scenery, cycle or walk the trails, discover contemporary dining, world class wineries and classy shopping or perfect your golf swing. For a romantic escape or relaxing family time… Magic Arrowtown awaits you.

Only 20 minutes from Queenstown with easy parking.

WWW.ARROWTOWN.COM

While Queenstown is the crown jewel of tourism in New Zealand, sitting just down the road is an absolute gem in Arrowtown.

The historic mining town has retained all its old-fashioned charm, while still catering ideally to the wants and needs of locals and tourists alike; basically, it’s just like before, but now even better.

For those visiting for the first time it’s an opportunity to discover new places. It’s got awe-inspiring landscapes nestled as it is by what was the gold-rich Arrow River, tucked in the mountains with a lovely scale – tiny village, big landscape, big heart.

There are beautiful historic buildings that hearken back to the gold days of the 1860s and you can explore more of its history by visiting the Lakes District Museum.

During spring nature bursts back to life with spring skiing a treat and the many trails suitable for all ages

milliondollarcruise.co.nz

and abilities of cycling and walking.

The dining is exciting with contemporary options and a reputation for warm hospitality.

The town is just 10 minutes from Gibbston’s vineyards and you can enjoy tasting wine, local cheeses, fudges and chocolates as you stroll about the town.

There are surprises in little laneways of restaurants and bars and galleries for art lovers and a beauty spa. Nearby Arrowtown Golf Club is in NZ’s top 20 country courses and Millbrook just two minutes’ drive offers fine golf, restaurants and spa experiences.

The town is the real deal… a working town and houses a friendly community of about 2,500 locals.

What you enjoy as a visitor feels like being one of the locals as you eat, drink, shop, walk, bike, play… it’s classy with an international reputation.

Arrowtown Promotion and Business Association 49 Buckingham Street Arrowtown (03) 442 1824 www.arrowtown.com

www.canterburytoday.co.nz September/October 2020 | 35

P: 0800 242 839 E: info@airportgateway.co.nz Cnr Memorial & Roydvale Avenues, Christchurch www.airportgateway.co.nz

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JOHN CONNELY PH: 03 962 0505 Email: John.connelly@hamiltonjet.nz 36 | September/October 2020 www.canterburytoday.co.nz

BUSINESS FOR SALE Enquires welcome, phone Katrina on 027 231 4650

Bucket List Tours NZ is a boutique tour company based in Picton, in the spectacular Marlborough Sounds. Specialising in small group tours of Marlborough, we showcase the best the region has to offer with our wine, scenic and historical tours. Our vehicles are modern, comfortable and accommodate 5 - 11 guests. So come along with us and enjoy an experience to remember!

Ph: 0220 188 472 | Email: info@bucketlisttoursnz.co.nz www.bucketlisttoursnz.co.nz • Airport & Ferry Transfers • All accomodations • Train & Bus Transfers • Picton Blenheim & Beyond

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No bookings required • Locally owned and operated Ph: 0220 188 472 | Email: info@a1pictonpictonshuttles.co.nz www.a1pictonpictonshuttles.co.nz www.canterburytoday.co.nz September/October 2020 | 37

Focus On | Kaikoura

Banding together The Banded Dotterel Project’s fight to save this small plover against its worst enemy

The banded dotterel lives along New Zealand’s shores, estuaries and riverbeds.

also roam the area. That’s where the strict monitoring of the live traps come in.

But mammalian predators are on the prowl for our beloved bandis, whose status is now at nationally vulnerable – predators like stoats, hedgehogs and rats.

If the owner is not located, SPCA in Blenheim has also offered to take cats to find them a new home.

The most fearsome enemy to the banded dotterels, however, takes the form of one of our most beloved household pets – the cat.

Community banding together – one vet clinic at a time

Each morning, domestic cats will be released from the traps. If there’s any uncertainty concerning whether a cat is feral or domestic, The most common small plover – with its brown it will be held in safe care for three days with and white feathers, short black bill and large attempts to reach out to the owner via the dark eyes – roams plentiful in Kaikoura.

Facebook Kaikoura Community Notice Board.

In 2019, on the beach between South Bay and Pohowera, 82 percent of nests were preyed upon – almost all by cats. It’s also believed that cats are responsible for the deaths of at least 10 percent of breeding birds.

So, what’s being done about it?

The Banded Dotterel Project’s work is two-fold:

One way to make the Banded Dotterel Project’s job simpler is for cat owners to properly identify and mark their cats.

You can do this by microchipping and collaring your cat.

Desexing cats also reduces the feral cat population, which has positive effects on local bird life.

• Addressing the danger and impact cats (both feral and domestic) pose to banded dotterels and wildlife

For the month of August, Vetcare Kaikoura is offering various specials on microchipping and de-sexing your cats.

• Maintaining the safety and wellbeing of the cats themselves.

• Microchipping cats for $20

Throughout South Bay beach, the Banded Dotterel Project will be setting live traps to reduce the presence of feral cats. The traps will be particularly prominent in the Pohowera area.

The complicated factor throwing a spanner in the works is the fact that domestic cats

• Neutering and microchipping cats for $110 for female cats and $70 for male cats.

With efforts focusing on cats that call the beach their hunting ground, the banded dotterel may very well poke its little head out from hiding, without looking over its shoulder as often. CT

Tracey & Trev Petersen Total Realty - Kaikoura

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Tracey 027 220 5990 | Trev 027 590 8616 tracey@totalrealty.co.nz | trevor@totalrealty.co.nz www.totalrealty.co.nz 38 | September/October 2020 www.canterburytoday.co.nz

Total Realty Ltd. MREINZ. LA REAA 2008.

Focus On | Kaikoura

Picton to Kaikoura cycleway receives $18 million On July 24th, Regional Economic Development undersecretary Fletcher Tabuteau announced an $18 million dollar allocation for the Whale Trail from the Provincial Growth Fund (PGF).

The Whale Trail cycleway will span approximately 200 kilometres, connecting Picton, Blenheim, Seddon, Ward, Kekerengu, Clarence and Kaikoura.

The cycle trail includes 30 kilometres of NZTA and KiwiRail works to improve safety, access and amenities along State Highway 1.

Named after the importance of whales to the Nelson-Marlborough region, the Whale Trail has been in the planning stage since the 2016 Kaikoura earthquake.

Not only that, but the cycleway parallels the whales’ migratory path, with the trail following down the East Coast of the South Island.

Once construction is completed, the trail aims to cater to varying ages and abilities, with a focus on families. Surfaces will include sealed path, road, boardwalk and gravel.

This regional project is expected to deliver much-needed jobs during this economic downturn – 42 full times jobs over the three years of construction, on top of approximately 130 indirect jobs created each year through increased tourism traffic to the area.

“

Not only that, but the cycleway parallels the whales’ migratory path, with the trail following down the East Coast of the South Island.

”

On top of that, it’s predicted to also bring thousands of international tourists to the area once the three-year build is finished.

For more information on the Whale Trail cycleway project and updates as they are released, visit: www.thewhaletrail.nz. CT

Fissenden Bros Ltd are a locally owned and operated Kaikoura Earthmoving Contracting Company. Specialising in excavation, road and track maintenance, construction, drainage, house foundations, demolition, rock and shingle supply.

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fissendenbros.co.nz www.canterburytoday.co.nz September/October 2020 | 39

Focus On | Rolleston & Selwyn

E-Scooters get the green light to stay in Selwyn Selwyn has become the first New Zealand location outside a major urban centre to grant e-scooter licences.

Selwyn District Mayor Sam Broughton.

Oriental & Specialty Rug Cleaning Christchurch

03 322 9933 www.jae.co.nz

The Council has granted an initial one-year licence to e-scooter operators Lava and Lime following a successful six-month trial that saw people taking around 3,800 rides a month pre lockdown.

“It’s great to see the scooters have been used by the community as an alternative to hopping in a car. I’m delighted that we now have a permanent environmentally friendly and convenient option for getting around our towns.”

Lava and Lime will have a total of 220 scooters that will operate in Rolleston, Lincoln and Prebbleton, and on cycleways between the towns.

The Council granted a six-month trial to the companies to operate a total of 300 scooters, starting in mid-December last year. The trial was due to end in June, but was extended to the end of July because of the Level 4 The companies will pay an annual licence fee of lockdown period. $72.79 a year per scooter. With people taking 22,677 rides on scooters by mid-July, Mayor For the trial to mid-July people were using the Sam Broughton says the scooters are another scooters at an average of over 3,800 trips a sign of Selwyn as a forward-looking district month. There were no accidents or significant that embraces new ideas. injuries reported over that time.

Ako Rolleston offers quality care and education in a nurturing, homelike environment where tamariki are encouraged and supported by a qualified team of kaiako to grow into confident and competent learners.

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4 John Street, Rolleston, Christchurch Ph 03 347 4480 akorolleston.enquiries@outlook.com www.akorolleston.co.nz

40 | September/October 2020 www.canterburytoday.co.nz

During the trial, there was one substantiated complaint of an e-scooter left on the road.

The scooter in the road was rapidly removed and the company apologised.

There were two complaints of scooters blocking footpaths and Council staff found both scooters were correctly parked.

Council also received 11 complaints from people who said they did not like the scooters.

The Councillors noted that the companies had been professional and accommodating of Council requests and have endeavoured to provide a quality service for e-scooter users within the District. CT

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Focus On | Rolleston & Selwyn

Rolleston industrial subdivision selling quickly Less than a year after purchasing a strategically located 32-hectare block of former farmland in Rolleston, iwi-owned intergenerational investor, Ngai Tahu Property’s subdivision plans for Tawhiri on Hoskyns Road are well-advanced.

individual lots being sold by negotiation and the new titles expected to be through by the end of this year.

“Of the 21 sites in Stage 1, seven have sold, a further three are under contract and advanced negotiations are underway on several other lots,” Harry explains.

Early sales of industrial development lots proves that investors and owner-occupiers are hungry for land in the area.

The new Ngai Tahu Property industrial development, known as Tawhiri, adjoins the Izone Southern Business Hub, is close to IPort Business Park and handy to the Rolleston town centre.

Tawhiri is being rolled out in three stages with nearly half of the sites in Stage 1 already confirmed as sold or under contract, including some deals confirming during the COVID-19 lockdown period.

In identifying a need for well-located industrial land close to State Highway 1, Ngai Tahu Property’s growing Ahumahi-Industrial portfolio in the Canterbury region is attractively priced, which is resonating with the current market.

Harry Peeters and Nick O’Styke of Bayleys Christchurch are marketing the balance of the freehold sites in Stage 1 of Tawhiri with the

“Site sizes range from around 1,000sqm up to almost 2.8ha and there are no build ties with construction companies meaning there is inherent flexibility for both investors and owner-occupiers.

“Land is priced from $165 per square metre making it extremely competitive in the marketplace – particularly when compared with the asking price of other similar industrial land in the vicinity.”

Harry believes Ngai Tahu Property’s pricing model and attractive rates in the Selwyn District are largely driving demand, with interest coming from across the industrial business spectrum.

“Bayleys recently negotiated a large deal for a developer who purchased multiple lots and will build a substantial, customisable new building instead of purchasing an existing property that would require refurbishment and reconfiguration,” he says.

“The value proposition stacked up given the land cost and the attractive site ratios which will allow our client to develop a modern, purpose-built offering in a really desirable part of the region.”

“

“When specialist construction company Calder Stewart acquired the balance of the Izone land for development, the market sat up and took notice.

Land is priced from $165 per square metre making it extremely competitive in the marketplace – particularly when compared with the asking price of other similar industrial land in the vicinity.

”

The sites have excellent Geotech profiles making for a more economical build and are zoned Business 2A under the Selwyn District Council Plan allowing for a wide range of business uses.

Harry says they’re seeing demand and interest from trade merchants such as plumbing and gas specialists, coolstore, logistics, food processing and manufacturing businesses – both as owner-operators and tenants.

“I believe the market is showing confidence on the back of evidence that big players in the development market are committing significant resources to establishing a presence in the Rolleston area,” he says.

“Ngai Tahu Property has been proactive and strategic about securing industrial development land recognising that it’s the strongest performing segment of the wider commercial property market and wishing to support Canterbury’s logistics, manufacturing and agribusiness sectors.”

He says the COVID-19 situation may prompt business owners to seriously consider becoming owner-occupiers to give them more control over their business bottom lines.

“We do expect the remaining sites in the Tawhiri subdivision to be snapped up quickly – especially given the way the industrial market has performed during the pandemic outbreak, showing resilience and innovation in the face of unprecedented conditions.

“For any industrial business that felt beholden to landlords over the past few months, the idea of owning and controlling their own business premises would have some appeal if they’re in a position to fund this.”

The Tawhiri lots are around 15 minutes from Christchurch city and are well-positioned for major transport and transit links including Port of Tauranga’s intermodal freight hub Metroport, Port of Lyttelton, the inland port ‘Midland’, the State Highway network, Christchurch International Airport and the KiwiRail network. CT

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Focus On | Timaru

Timaru district’s COVID-19 recovery plan In our current Covid-filled world, with New Zealand in the eye of the storm as the pandemic rages on overseas, we keep hearing phrases tossed around like “new normal” and “economic resilience”.

But how do these phrases actually relate to the Timaru district, and what does this mean for the community as a whole?

On June 30th, the Timaru District Council (TDC) announced its District Recovery Plan, focusing on three different areas: • What the Council is doing now • What the Council is planning to do • What the Council is thinking about.

For the first two points, the TDC breaks them into three sections: ‘for you', ‘for business’, and ‘for the community’.

Here’s the breakdown of what the TDC announced for each sub-section of the plan.

What the Timaru District Council is doing currently FOR YOU

FOR BUSINESS • Offer payment plans to spread cost of fees • Trial changes to CBD parking to support shopping local • Rapid supplier payments • Technology adopted to provide building inspections to be carried out remotely • Support Aoraki Development and SC Chamber of Commerce campaigns • Development Manager available to guide large projects through Council consenting processes • Put shovel-ready infrastructure projects forward to central government for funding.

FOR THE COMMUNITY • Maintain a Civil Defence response

• Review Annual Plan and rates rise

• Refocused budget

• Contactless payment options

• Initiating and leading the Reignition Panel

• Provide more options for payment of fees and charges

• Greater cooperation and engagement with central government on funding opportunities.

• Rate rebates and penalties policy review.

44 | September/October 2020 www.canterburytoday.co.nz

“THINK LOCAL, BUY LOCAL” ICONIC MAKIKIHI FRIES ENDORSES PLEA FOR LOCAL SUPPORT Compared to the big fish of the Potato Fries industry, Makikihi Fries is smallfry.

Whitebait, in New Zealandspeak. But this boutique, gluten-free and carbon zero producer relished stepping up to help feed the nation during Covid-19 Lockdown shortages – and is passionate and committed about continuing to feed Kiwi’s with the greatest-tasting Potato Fries, for generations to come.

Makikihi Fries (often pronounced m’kickee) was founded in 1983 by Jac Bleeker. Jac had immigrated from Holland back in the 1950s - and was already growing potatoes, before recognising and seizing upon an opportunity to make his own Fries.

Now overseen by the next generations of the Bleeker family, Makikihi Fries continues to set the gold standard for being local - 100% Kiwi owned and

operated, using 100% natural, renewable local ingredients, employing local people, carbon zero towards the local environment, selling 100% of its product within New Zealand - and still run by the same founding family, from all those years ago.

The original family farm (also still owned within the family) continues to partially supply the Factory – with 100% of the potatoes still grown in Canterbury.

“In the early days, Jac was approached about a new variety of potatoes being imported,” operations manager Stewart Hydes says.

“Coming from Holland, Jac recognised and was very excited about the new variety – and ended up cornering all of the seed that came into New Zealand for several years. The variety was called Agria – and we still use them to this day.

Many people ‘in the know’ recognise Agria as being amongst the very best, particularly for roasting and frying.”

“Agria are problematic though - not always ideal for growing, yield, storage, processing and aesthetics – but they simply taste the best. If all else fails, close your eyes .. let taste buds decide your favourite fries.”

Makikihi Fries have changed little about their golden potato fries since they first began production, back in ’83. Still in the same factory, they still only use the same two ingredients: locally-grown Agria potatoes - and purified beef tallow as their frying medium.

“Which I guess makes us a wee bit old fashioned. The industry has mostly moved to vege-oil. We’ve persevered using purified beef tallow for one reason, and one reason only - because it produces the greatest-tasting fries, hands down,” Stewart says.

“We also see it as being the only 100% local, natural option.”

Stewart likens it to the days when you could still buy milk in glass bottles. “We’re still producing in a very traditional way by very traditional means. And, what we’re seeing is, there’s a movement back to old ways – especially when it means less additives or preservatives,” he says.

Adherence to traditional methods was a key driver behind the company’s commitment to becoming certified carbon zero. “We feel very strongly about trying to minimise the impact that we’re having on the environment, and our planet. It’s not a choice – it’s an imperative.”

Its long been part of the company’s ethos – evidenced by the wood chip furnace installed years ago.

“A boutique manufacturer of potatoes fries, we are to the potato fries industry what craft beer is to the beer industry.

We’re a very small player,” Stewart says.

For almost four decades, Makikihi Fries has ticked away as one of the South Island’s best-kept secrets – supplying takeaways, restaurants and supermarkets, with very little penetration into the North Island. COVID-19 has changed all that.

Our mantra is simple… Think Local, Buy Local. Always.

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www.makikihifries.co.nz www.canterburytoday.co.nz September/October 2020 | 45

Focus On | Timaru

What the Timaru District Council is planning to do FOR YOU • Rate rebates and penalties policy review.

FOR THE COMMUNITY • New $2M additional stimulus fund • Responding to the suggestions from the Reignition Panel • Refocused Annual Plan

FOR BUSINESS

• Manage transition of emergency welfare • Accelerating the large programme of projects functions to other organisations • Increase the focus on sourcing products and services from and through local suppliers • Find ways to accelerate the consenting process • Ongoing support for local stimulus campaigns.

• Ensure the review of the District Plan reflects the community’s aspirations for our built environment • Develop and implement the City Hub strategy • Update emergency management planning to increase community resilience.

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What the Timaru District Council is thinking about • How to increase the economic, social, cultural and environmental resilience of the community to unexpected events • Addressing disruptions caused to society by 'megatrends' like low emissions economy • Supporting CBDs to be the hubs of towns so people are attracted to shop, live and play • Maintaining place as a ‘lifestyle’ capital • Improving community connectedness • How to maximise good environmental outcomes while keeping rates affordable for current and future generations.

Some of these are lofty and specific goals – take the two million additional stimulus fund and streamlining government consenting processes that are often filled with red tape.

Others are more vague: what is defined as 'support' for things such as local stimulus, Aoraki Development and SC Chamber of Commerce campaigns?

How does one go about maintaining New Zealand’s, or better yet Timaru’s, place as a ‘lifestyle’ capital?

While this is an overview meant to highlight the broad stroke of the plan, the devil’s in the details. There’s no doubt the community is keen to see a more fleshed out battle plan.

To find out more, go to: www.timaru.govt.nz. CT

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TIMARU’S LITTLE PENGUIN JEWELLERY RANGE

a bracelet, charm and brooch/tie pin, all available in sterling silver or gold. A portion of the proceeds of each sale is set aside for donation, in cooperation with the Timaru District Council, to projects which directly benefit the local penguin population.

Korora/little penguins have the conservation status ‘at risk-declining’ making their presence along the Timaru coastline, and Caroline Bay in particular, significant from an environmental perspective. It is the fact that they are so accessible to the curious public in spite of their reputation for being hard to spot (due to their small stature – they are the world’s smallest penguins – and the fact that they are nocturnal on land), though, that has given them virtual celebrity status in Timaru.

By day the penguins are generally out at sea, fishing and feeding. They congregate in small groups, or “rafts” offshore at dusk. Visitors to Caroline Bay, particularly in the summer months, have the privilege of observing them making their way in from the sea to their nesting area adjacent to Marine Parade. There is often a sizable crowd of onlookers, comprising locals and tourists, as well as a number of generous local volunteers who give so much of their time to ensure the penguins are safe and the interested public well-informed.

Since its launch in 2018, The Ringmakers’ penguin jewellery range has become a wearable reminder of Timaru for locals, ex-pats and visitors alike, with the added bonus of supporting the protection of Caroline Bay’s korora/little penguin population. The range, which features variations of a simple penguin design, includes pendants, earrings,

The Ringmakers’ owner, Brent White, who designed the jewellery range, is delighted with its continuing success. He believes that combining a positive environmental message around preserving our precious coastal and marine ecosystems with a well-made, fun item of jewellery that represents Timaru ticks several boxes for his customers. “Buying something that you get enjoyment from which also supports a tangible local environmental initiative is a win-win, and definitely has the feelgood factor.”

Protecting our precious ecology is a community effort and The Ringmakers are proud to work in partnership with the Timaru District Council to support projects to ensure the continued growth and safety of our little penguin population.

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Focus On | Timaru

Timaru Library reopened after massive makeover Following $1.8 million in repairs and renovations, the Timaru Library reopened last month on July 6th.

“We knew that beneath the tired fixtures and fittings we had a fantastic, purpose-built library that with a little creative thinking and some new technology could be brought back to life,” Timaru district mayor, The over 40-year-old building – originally opened in 1979 – received substantial upgrades, Nigel Brown says. including repairing and resealing the roof.

“Our staff and an army of local contractors have done an amazing job bringing out the On top of that, the building gained new insulation, ceilings, paintwork, carpets, heating best of this iconic local building, despite some of the challenges it posed. > and energy efficient lighting.

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Focus On | Timaru “They’ve stayed true to the spirit of the building’s design, while creating a brighter, dryer and more user-friendly space for all library users.

“The new community room will underpin this by offering a meeting space with great technology to support bringing people together. It is all about connecting with our communities.

“Extending the library closure after lockdown gave us the opportunity to get in and get the job done more quickly and efficiently without causing long term inconvenience to people, as well give the local economy a boost by creating significant post-lockdown work for contractors.

“I’d like to take the opportunity to thank the whole library team who mobilised to help with the welfare response during the Covid closure and, when we decided to keep the library closed to accelerate the upgrade process, managed to design and launch a hugely popular click and collect service in a matter of days.

“The library isn’t just a place to get books. It’s a real hub for the community whether that’s getting internet access, getting advice or even just getting out of the rain.

“It’s been a real team effort over the past few weeks. At times, it was difficult to count the

number of contractors we had on site, but I think everyone – regular and new users alike – will feel like it was time well spent.”

This reopening also brings other changes – children books will no longer have any overdue fines and updated opening hours. CT

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On Monday 6 July, the doors of the Timaru Library were once again opened to the public.

This was a very exciting day as the extensive internal renovations that had taken place over the last couple of months were finally able to be revealed.

very interested in using the room.

The Timaru Library has had a major makeover which includes new ceilings, paintwork, carpets, furniture, heating and lighting.

The public toilets have also had an upgrade. The renovation project has resulted in a library that is modern, stylish and meets the needs of the Timaru community.

A number of digital services are also offered. The popular PressReader service enables people to keep up-to-date with current affairs through online access to newspapers and magazines from New Zealand and around the world.

A new feature in the foyer is the amazing living wall that welcomes people as they enter the main doors. The plants that make up the wall are self-watering and the vivid green creates a stunning pop of colour.

Another highlight of the renovation project was the creation of a new community room in the Adult Library. Public libraries are very much community hubs and this new, flexible space will available for groups to use as a meeting place. Already there have been a number of enquiries from local groups who are

The Children’s Library has also been transformed and children and their families are enjoying the lighter, brighter and warmer space. In addition to the new ceiling, carpet and furniture, other highlights in this area include beautiful new shelving and a revamped story reading area, complete with acoustic paneling and a fabulous feature light.

Timaru District Libraries offer a wide selection of print, large print, audio, eBook, eAudio books, DVDS, jigsaws, magazines and online movies. It is free for Timaru District residents to join our libraries.

Skinny Jump is a programme designed to help more New Zealanders gain access to affordable pre-paid broadband internet at home. Those who meet the criteria to sign up can get 30GB of data for just $5. Staff members at Timaru, Temuka and Geraldine libraries have been trained to do Skinny Jump registrations and can answer questions about this fantastic initiative.

Library staff look forward to welcoming you through the doors and we encourage you to explore all that our collections and facilities offer. There is something for everyone.

www.canterburytoday.co.nz September/October 2020 | 51

What's New | Ravenswood Developments

Ravenswood then and now Often times we look back for reassurance. However, without a past or history, we don’t know where to begin, which way to go, or how to move forward.

Nonetheless, history is neither a stationary thing nor a trail we leave behind to be forgotten – we interact with it every day.

Frequently, it’s assumed that new property developments like Ravenswood are totally disconnected from history or community.

Nevertheless, Ravenswood is made up of living remnants of the past.

For example, Maori families who lived nearby utilised the rich farmlands for kumara planting; several sites have been preserved on the Ravenswood farm and nearby at Pegasus.

They also fished in the stream and used the abundant fresh wai tewai, also known as water cress.

According to DN Hawkins’ Beyond the Waimakariri, Reverend John Raven, the new subdivision’s namesake, settled in North Canterbury in 1853. Eventually, Raven established his farm which was named Ravenswood. Raven’s influence was wide reaching and affected many different facets of life.

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52 | September/October 2020 www.canterburytoday.co.nz

What's New | Ravenswood Developments

“

When people commit to moving to a new subdivision, there’s a journey that they go on. Communication is key for us being a part of their journey and them to be a part of ours.

”

- Ravenswood Developments Ltd communication manager, Hetty Van Hale

You can see Raven’s mark on history throughout the region. The reverend is most commonly referred to as the first vicar of the district, based at St Bartholomew’s Anglican Church, which is still standing in Kaiapoi today.

Raven had a thirst for innovation and a desire to build a thriving community. The life of a settler was hard and arduous, with little promise of Exterior of Jennian Homes show home in the Ravenswood show home village. success. Still, Raven was undaunted.

In keeping with John Harris’ book, At the end Although the land was helpful for settlers Even after failing to establish two schools for of the bush, Woodend, a water-poured mill and farmers at the time, the stream was not the region, Raven continued to make his mark once stood where the stream comes close to used to its fullest recreational potential like on the region.

Chinnerys Road. it soon will be.

Being the trailblazer that he was, Raven’s This was later used as a flax mill and owned Ravenswood Developments Ltd is reclaiming largest mark on the land was the draining

by Charles Chinnery who lived in a large, two of the Waikuku Creek area. With the help of storey house on Chinnerys Road. Unfortunately, the land’s history by realigning the Taranaki Henry Barnes Gresson, Raven made more land the mill was dismantled after WWI and the home Stream so it follows something similar to its available for agricultural purposes. was burnt down in the 1970s and later replaced. original path.

The stream will help create a recreational area for community members to connect and interact with one another.

In the recreational area you will find a landscaped walkway right along the Taranaki stream, with extensive native planting and opportunity to interact with the stream. Trout and eels can often be seen.

NO ASSUMPTIONS. BETTER OUTCOMES.

www.canterburytoday.co.nz September/October 2020 | 53

What's New | Ravenswood Developments On the authority of DN Hawkins’ historical record of the region, Beyond the Waimakariri, Reverend John Raven would speak kindly to the bullock pulling his wagons as a result of his missionary background.

However, when push came to shove, he found that stern words were necessary to get the job done and the bullock moving.

Adding to the scenery, Ravenswood Developments also preserved a number of the trees on site because of their connection to the Rainey family and the recent past.

The Rainey family resided on part of Raven’s old farm from 1939 to 1990. Two gum trees stand at the old entrance to the farm, planted to mark Victory Day in 1945. At one point, a member of the Rainey family brought back redwood seeds from a trip to Canada and those still stand today.

During the Rainey family’s time living at Millbrook, the stream was always known as The Waiora as its spring source was near the Waiora property on Gressons Road.

The stream has had several names during its history.

Along with the trees, ecologists were tasked with the relocation of over 1,000 juvenile eels which were present prior to the realignment of the stream. The week before the realignment commenced, traps and nets were set.

Once captured, the eels were relocated upstream, away from the work site where they are thriving in their new environment.

Landscaping along Taranaki Stream is underway.

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What's New | Ravenswood Developments Champions for community Located just north of Woodend, Ravenswood is a new, master-planned community with 1,350 residential sections. During Stage 2 of the development, construction of Bob Robertson Drive began to connect the residential area on Woodend Rangiora Road to the retail precinct, Ravenswood Junction, and State Highway 1.

It’s appropriate to name something that connects a community, like a road, after a champion for community.

Ravenswood Developments communications manager, Hetty Van Hale, remembers Bob Robertson, the founder of Ravenswood, and says, “He kind of embodied that whole community thinking for us, so it was fitting to honour his memory in some way at Ravenswood.”

Before Bob Robertson passed, he would integrate facilities into his developments to foster a sense of community like pools, gyms and recreational areas.

Hetty explains the thinking behind Bob’s efforts and says that if you create opportunities for people to meet and share life with one another, they can bond and build a community together.

Bob Robertson Drive gives Ravenswood residents access to the Ravenswood commercial area including a New World supermarket currently under construction, and also to the beautiful beach in Pegasus Bay, a nearby golf course, a tastefully restored wetlands area and lake – all within five minutes of Ravenswood.

As important as it is to provide places for people to connect, fruitful communities are also bound together with strong communication.

Hetty explains, “When people commit to moving to a new subdivision, there’s a journey that they go on. Communication is key for us being a part of their journey and them to be a part of ours.

“We don’t treat people like a sales number. We treat people like people,” she says.

Ravenswood Developments Ltd keeps everyone invested in the subdivision up to date with everything that is happening through a number of different media platforms such as Facebook and Instagram.

With regular updates and communication, Ravenswood Developments Ltd is able to share in the excitement that this sort of journey brings.

Ravenswood Developments' frequent updates have set a precedent in regards to communication within the community and a community Facebook page has also been set up by residents.

Already, there is a lot of rapport amongst local people with neighbours asking for cups of sugar and supporting one another.

Naturally, there are a lot of questions when investing in a new subdivision, but considering the facilities and communication already in place, Ravenswood is already proving its potential as a close-knit community.

Artist’s impression of Ravenswood Junction retail precinct.

To give an example, knowing that many organisations would be experiencing hardships during this time, Ravenswood Developments decided it would support the Community Wellbeing North Canterbury Trust because of the trust’s work in social services and the region.

Proud to be associated with Ravenswood Development Limited Website: www.taggart.net.nz | Phone: (03) 323 7085

www.canterburytoday.co.nz September/October 2020 | 55

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What's New | Ravenswood Developments Ravenswood initially donated $5000 to the trust, but in the spirit of generosity, decided to donate an additional $2,000 for every section that sold in Stage 2 up until the end of 2020, making a potential donation of $31,000 if all the remaining sections sell, which they are expected to do.

“You know, I think the people who live in the Ravenswood community are quite proud of that initiative.

“We certainly had a lot of good feedback from people living there and thanking us for supporting the community. I think that’s all a part of community building as well,” Hetty says.

BP and McDonalds are already open in the commercial area and New World is under construction.

Excitement ahead The people of Ravenswood, Pegasus and Woodend can rejoice – a full-sized supermarket is on its way! New World committed to be a part of the Ravenswood development from the very beginning and broke ground for construction on 20 July, 2020.

From a local’s point of view, it’s going to create jobs and make grocery shopping much more convenient; no more driving to Rangiora for household essentials.

New World and Gull will soon join the lineup of commercial partners already operating in Ravenswood including BP and McDonald’s.

Interior of David Magill show home – one of nine show homes open in the Ravenswood show home village.

Next to New World there will be a retail precinct called Ravenswood Junction.

Ravenswood Junction will be comprised of 25 smaller, retail businesses, making it the last major retail opportunity when driving from Christchurch into North Canterbury.

This retail precinct is proving itself to be a desirable location because about half of the tenancies are already filled, but Ravenswood Developments Ltd is still taking expressions of interest.

On the other end of Ravenswood Junction is Ravenswood Stars Nursery and Preschool.

This neighbourhood necessity is on track to open in October and is now taking registrations.

Much like the retail precinct, there is also a great demand in the residential sector.

Already, every single one of the 197 lots in Stage 1 is sold.

At the moment, Stage 2 is under construction and 136 of those lots are sold with just three left for purchase. Stage 3A residential was released at the beginning of July with 43 lots and over half of those are already sold or under contract.

To take a glimpse of what life can be like in Ravenswood visit the show home village.

The show home village is helpful for intending residents to visualise what’s available in a house and land package and to get ideas for their new home.

Ravenswood Developments is creating a show home village of 14 homes showcasing various local, Canterbury home builders. At the moment there are nine show homes available for viewing.

On your next Sunday drive, visit the Ravenswood show home village and see it for yourself. When driving from Woodend, simply take Rangiora Woodend Road and turn right onto Bob Robertson Drive. There you will find the show home village and a new way of living. CT

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03 311 8008 www.helmores-law.co.nz email@helmores-law.co.nz 58 | September/October 2020 www.canterburytoday.co.nz

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Before realigning the Taranaki Stream for the new Ravenswood subdivision, ecologists relocated over 1,000 eels. The eels are now upstream from the work site and are thriving in their new environment.

Ravenswood Development Ltd Cnr Tara Crescent and Bob Robertson Drive Ravenswood Woodend (03) 375-0010 live@ravenswood.co.nz www.ravenswood.co.nz — Advertising Feature

Aerial view of Ravenswood from the east.

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www.canterburytoday.co.nz September/October 2020 | 59

Sustainable and Kiwi made

— does that describe your home?

When is a home a Kiwi home? Chances are, you don’t give much thought to what hides behind the walls and roof. Do you even know what it was built from? Take a peek if you can, and educate yourself a little. If it has the Juken timber products brand, then you can be sure that every piece was grown and manufactured in a sustainable, safe way by Kiwis, for Kiwis, in a Kiwi way.

Behind your walls, what goes into your home matters long term when it comes to health wellbeing, reliability and even sustainability for the environment.

Juken has four operational mills in the North Island. Two in Kaitaia, one in Gisborne and Masterton. Juken owns two forest estates in Gisborne and Masterton. Logs from our forests are manufactured into premium wood solutions that make many of the key timber materials that Kiwis live with every day.

So what is a Kiwi home? For Juken, that means a home that wasn’t built with endangered hardwood harvested from third world countries with questionable records on health, safety and the environment.

It means a home that builders can stake their livelihood on and homeowners can enjoy and thrive in.

At Juken, success is measured not just in the number of products they sell, but also by a genuine commitment to manufacturing that

takes into account the New Zealand environment that is so precious to all of us for the future.

Through environmentally sensitive forestry and conscientious manufacturing processes, Juken balances profit with responsibility.

They don’t strive to produce the cheapest option but work hard to provide products that are premium in their grade and produced with sustainability in mind.

Not only is Juken ahead of the curve by replacing the use of non-sustainable hardwoods from around the world with sustainably grown radiata pine, they also reduce impact on the environment through ‘Reuse, Recycle’ in every area possible.

Juken works alongside local communities. Bark becomes garden mulch. Chemical containers are recycled, forest areas of significance are protected and monitored, and almost all of the mill energy requirements met by renewable, sustainable wood residues that would otherwise be wasted.

All air that is exposed to the manufacturing process is piped through a huge filter before being released into the environment.

Not a single part of the operation is casual or ‘she’ll be right’ - Juken has some of the country’s most progressive and forwardthinking industrial design practices.

In approaching production this way, Juken have also set themselves up ethically to be measured and assessed against external benchmarks – the regulatory consents environmental framework (local authority

or central government), and internationally recognised environmental standards of Forest Stewardship Council® (FSC®) and ISO 14001 – to demonstrate a commitment to forestry and manufacturing environmental best practice.

This isn’t just lip service, but transparent and ethical industry leadership in practice.

So, if you are building or planning to build, ask your builder and architect about the products going into it, if it’s a Juken home, it’s a Kiwi home. www.jnl.co.nz CT

dcflooring.co.nz 60 | September/October 2020 www.canterburytoday.co.nz

J-Panel Table by Montage Interiors | montagenz.co.nz

sustainable forestry producing innovative premium wood solutions for an evolving building industry At Juken New Zealand Ltd, our success depends on and reflects our commitment to the environment. Our customers demand it, and we respond to that demand, through our environmentally sensitive sustainable forestry and manufacturing processes. Our practices and products deliver on that.

Not only is our very purpose environmentally friendly by replacing the use of non-sustainable hardwoods from around the world with sustainably grown radiata pine. We also strive to reduce our impact on the environment through reuse and recycling practices, all while maintaining a sustainable resource for future generations.

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www.canterburytoday.co.nz September/October 2020 | 61

Manufacturing | Metalcraft Roofing

More than just a roof

“

A roof is not just a roof; something the team at Metalcraft Roofing knows all too well.

When we’re dealing with customers and contractors, we pride ourselves on being the best at what we

The nationwide company has been manufacturing innovative and stylish metal roofing and cladding products for the residential and commercial markets since the 1950s.

do. We want to make sure everybody dealing with

Today the company operates 12 branches throughout the country and has firmly established itself as New Zealand’s largest, privately owned building product rollformer and installer, offering an extensive range of longrun roofing profiles, light-weight metal tiles and rainwater system solutions.

Metalcraft Roofing has a

Darren Ager heads up Metalcraft Roofing’s Christchurch branch and says the company is continually looking at new profiles and international trends in roofing, with all of its roofing profiles suitable for use as exterior cladding.

While targeting the commercial market, it can also be used in residential applications.

positive experience.

- Metalcraft Roofing Christchurch head, Darren Ager

The installation of Kahu® wall cladding at Hornby High School.

”

Darren says light-weight metal cladding has been popular in Canterbury since the earthquakes, with demand continuing to be strong.

New technology for faster installation Metalcraft Roofing is excited to use the innovative Angus Robertson Mechanical Dridex® Burner system.

“

This burner system is attached to Metalcraft’s MC965 rollformer and utilises laser technology to provide a high precision burning method for the burn back of Dridex roofing sheet edges.

The new preparation method is more effective than conventional methods and upholds New Zealand Steel’s product guarantee.

We do the full supply and installation for roofing and cladding in the residential market, and supply only for commercial applications.

- Metalcraft Roofing Christchurch head, Darren Ager

”

New roofing and cladding profiles

Espan 340 and Espan 470 wall cladding are pictured on the new Akaroa Salmon building.

Metalcraft Roofing manufactures and installs a range of high-quality products, including:

Metalcraft Roofing offers a wide range of metal roofing and cladding options, which are all backed by solid manufacturing and installation warrantees. Its roofing and rainwater systems are manufactured from New Zealand Steel, Galvsteel®, Zincalume®, Colorsteel®, Endura® and Colorsteel® Maxx®.

• PV solar solutions

Metalcraft’s primary niche product is its Espan® profile, which has been designed for style and performance and features high ribs, creating defined shadow lines and providing superior weather performance.

• metal fencing

• metal roofing and cladding • metal tiles • metal guttering and spouting • steel purlins, girts and tophats • asphalt shingle roofing • metal insulated panels.

MARKET LEADERS IN CASTING PRODUCTS PRODUCTS • Droppers • Elbows • Holderbatts • Spreaders • Connectors • T-Junction • 80mm & 100mm Range • 75mm x 55mm Range

The burner system saves time during installation because roofing sheets will not require manual burn back of roofing sheet edges before installation.

80mm elbow

80mm holderbatt

uni_quip@xtra.co.nz | www.uni-quip.co.nz 62 | September/October 2020 www.canterburytoday.co.nz

Metalcraft Roofing Christchurch’s head, Darren Ager, says, “It’s a timeless look which is comparatively maintenance free. It’s very aesthetic and we’re getting a number of inquiries about it.”

Another new product for Metalcraft Roofing is its Kahu® roofing and cladding profile, which can add elegance, strength and style to any residential or commercial project. Kahu® is designed for roofs with a 3° minimum pitch and as both horizontal and vertical wall cladding.

Joining Metalcraft Roofing’s range of profiles is the recently released Metcom 965.

To explain the benefits of Metcom 965, Darren says, “The larger spanning capabilities on commercial projects will make it more economical with a 965 mm cover. It comes with or without swages. Architects are keen on it because it can be used as industrial cladding.”

In addition, the burner system creates effective, anti-wicking barriers to lower the risk of water wicking into buildings via the roofing sheet pan.

To protect workers, Angus Robertson Mechanical’s burner system is designed with a specialised safety system that prevents laser emission from leaving the burning chamber with four levels of safety according to New Zealand safety standards. This ensures that the system is a safe, efficient and efficacious solution to the burn back of roofing sheets. CT Metalcraft Roofing 85 Columbia Avenue Hornby Christchurch (03) 349 7350 0800 333 056 www.metalcraftgroup.co.nz

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Steven 027 302 6851 www.canterburytoday.co.nz September/October 2020 | 63

Construction | Building

Now is the time to build

The barriers to building have been lowered, making this an ideal time for Kiwis to undertake new home or renovation projects.

After years of capacity constraints, the sector is ready to build New Zealand’s homes.

Master Builders chief executive, David Kelly says, “This is a great time to build for anyone who is in a position to do so. Interest rates are low, we have skilled capability and strong capacity.”

“While it is often the large commercial projects that gain the most attention, it is our residential sector that is ready to build.

“They will also make the biggest impact to our economic recovery,” says Kelly. “This is a great time for New Zealanders to continue to invest in their properties.”

“With uncertainty around other investments and interest rates low, property remains a safe venture for the future.

“Kiwis continue to invest in bricks and mortar for a reason, we can see it, we understand it, and its value holds up over time.

“Your home is your biggest investment and you want it to be a place you enjoy. Now it is the time to do those projects you have been considering or putting off,” David says.

Master Builders also urges those who are considering building or renovating to do their research and make sure they have the protection of a building guarantee.

“Building a new home or undertaking a renovation can be a big project and investment – you need to make sure you do it right.

“It’s important you do your research to find a quality builder that you can trust, and

The building and construction sector plays a vital role in our economy. Last year it was New Zealand’s third largest sector, directly contributing $19 billion to the country’s GDP. Residential building forms the backbone of the sector, accounting for 60 percent of its revenue. It is also an important employer across all regions and accounts for 80 percent of apprentices.

Getting the sector moving will stimulate regional economies and help us address our housing shortage.

As well as stimulating our economic recovery, it is also a solid long-term investment David says.

“New Zealander’s have a fascination with property for a reason. As a long-term investment it makes sense, and we have seen this in New Zealand after previous recessions.

“While there maybe a little bit of softness in the immediate market, long-term property is still one of the best investment options.

64 | September/October 2020 www.canterburytoday.co.nz

“

It’s important you do your research to find a quality builder that you can trust, and insist on a written contract for renovations and new builds. This will ensure you are on the same page as your builder throughout the process.

- Master Builders chief executive, David Kelly

insist on a written contract for renovations and new builds.

“This will ensure you are on the same page as your builder throughout the process,” he says.

“And maybe most importantly ensure you have the protection of a building guarantee.

“We firmly believe everyone building or undertaking a major renovation should have the protection of a building guarantee.

”

“A Guarantee provides protection for the homeowner if something goes wrong – service deficiencies, loss of deposit, relationship break-down, or where their builder is no longer in business.

“The Guarantee protects homeowners for 10 years and can be transferred to new owners, so adds to the resale value of the property.

At typically less than one percent of the build costs, it just makes sense.” CT

BEAUTIFUL HOMES THAT STAND THE TEST OF TIME Choosing the right builder for your home can be a daunting decision. After all, you’ve worked so hard to be able to afford a new home (or add value to your existing one) – you want to be sure you’re in trusted hands.

There are vital aspects that determine a successful build and maximise your investment. A track record in getting each of them right is something your future builder needs to be able to demonstrate.

Master Builders Residential Castles have spent the last 20 years helping Cantabrian families build homes they love and that stand the test of time. And now they’re presenting their first show home, in Halswell, to show you smart ways to maximise and future-proof your build.

Founded by Karl Eastmond, Residential Castles was born out of his passion for building solid, quality homes, and his disappointment with the compromise on standards in the market over the years.

“You work directly with me, no intermediaries, and I keep it this way deliberately. This way we keep to short timeframes, with maximum accuracy. We also get the same deals on materials, but because we have much lower overheads, we can pass those savings onto you.”

One of Residential Castles’ goals is to help clients make smart decisions with their design so they can find room in their budget to create a sense of luxury in their home.

“We know how hard our clients work to get to the point of building and we want to deliver more than just a standard home.

the entire time. We guide you every step of the way so your decisions aren’t overwhelming and you actually get to enjoy the process from start to finish.”

Residential Castles’ show home is in Kennedy’s Landing, a new sought-after subdivision opposite Halswell school and the team are very excited about helping new clients with their vision.

“Our clients have no idea their budget can achieve such amazing results, so we’ve built the show home as a display of some of the possibilities available to them.

We’re looking forward to welcoming our future clients into this beautiful space and start creating a house that they’ll fall

in love with, meets their exact needs and exceeds their expectations.”

Visit Residential Castles’ show home at: 8 Irivines Track (opposite Halswell School) Halswell Find out more about Residential Castles and get a 3D show home tour www. residentialcastles.co.nz.

To discuss your vision, call Karl today on 027 279 7369.

If you sign a contract before the 20th November, you get ALL your appliances for free - terms apply.

“Our process allows you to make elegant choices without wasting money unnecessarily and channeling it where it matters. We make sure your budget buys you as much comfort and quality possible.”

Eastmond speaks with passion about the advantages of having a tight nit experienced team behind your life’s biggest investment.

With several Master Builders House of The Year Awards under their belt, their award-winning homes are a testament to Residential Castles’ promise that you don’t have to break the bank to afford quality and a little extra flair in your home.

“Because we choose to build a small amount of homes every year, we prioritise each client’s needs and we’re able to offer the attention and dedication it takes to guarantee 100 percent quality and satisfaction.

Karl Eastmond also touches on the importance of trust and transparency as one of the main pillars of a successful build. “The last thing you want is a nasty surprise so we’re super clear with everything upfront so you’re in control

Residential Castles are award-winning builders who specialise in residential projects, from simple designs through to top end architectural homes.

100% Satisfaction Guaranteed

Ph: 027 279 7369 | E: info@residentialcastles.co.nz | www.residentialcastles.co.nz www.canterburytoday.co.nz September/October 2020 | 65

Construction | Build It

Build It with us With Christchurch and Canterbury expanding the way it is, the future growth of the city and wider region is important to all trades in the industry.

Build It would love to work with anyone that’s interested in taking on a building project, big or small.

We have established great relationships and partnerships with a variety of suppliers and subcontractors. So creating a finished product from a vision or concept is not a difficult task to undertake for Build It.

Looking ahead February 2020 marks 25 years on the tools for Build It founder Simon Barron.

“I’ve learnt a lot in that time and worked with some great tradesman, young and old. And the experience is something you just can’t buy these days. It takes time, and I’ll continue to learn for the next 25 years.

“Over that 25 years, there’s been some fantastic projects, and not so fantastic. You soon know where your key clients come from, and why they come back for more business.

“The passion I have for this industry is strong within. Just ask my wife or my two young sons.

I would have no issues if my boys would like We listen and understand to what our clients are to become tradesman, that would be a proud after, then take that to the next stage. And so on, moment. Then again, there are a lot of other until their concept and visions are realised. fantastic careers out there. Maybe something

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that’s not as hard on the body, like an architect or a project manager.”

Guaranteed workmanship The Registered Master Builders Association has always been a leading provider of guarantees in New Zealand and having world class contracts is always a bonus for all parties concerned.

Build It Ltd soon realised that all great building firms nationwide were members of the RMBA. And we needed to get on that train of proven success, so in March 2017, Build It became a member of Master Builders.

Commitment to health and safety Health and Safety is at the forefront of all concerned with building, construction and repair work.

2007, where my immediate family was. So, starting fresh was a big call, and building new relationships and making new contacts was a great challenge.

“Ticking along nicely, and meeting my future wife, life was great. September 2010 soon changed that for a lot of Cantabrians. I soon realised I needed to help and do a lot more than what the business was at the time. I became an LBP, Licensed Building Practitioner in December 2010." CT

Build It specialises in all aspects of building and construction: • New Homes • Renovation Specialists

Build It became a member of HazardCo to help with understanding the complexities of what was going on at that time. Site Safe have become our preferred partner in Health and Safety on all our sites since 2012.

• Project Management

A world of experience

• Kitset Barns/Sheds.

"After a great start to my construction career and forming great relationships and partnerships with a lot of contacts, suppliers, subcontractors and contractors. I felt it was time to start my own business. Hence the creation of Build It in August 2007,” Simon says.

“I soon realised that Auckland was not the place for me anymore. 21 years was long enough, and I moved to Canterbury in November

• Light Commercial • Office Fitouts • Shop Fitting • Decking and Fencing

Build It Limited PO Box 8911 Riccarton Christchurch 021 521 101 info@buildit.nz www.buildit.nz

CONTACT SIMON 021 521 101 | info@buildit.nz www.buildit.nz

66 | September/October 2020 www.canterburytoday.co.nz

— Advertising Feature

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Financial Planning • Investments • Mortgages • Insurance

FOR ALL YOUR FINANCIAL NEEDS The Benefits of Financial Planning At Total Wealth we are committed to helping you along all the stages of your financial planning as we believe all financial decisions are interlinked. Whether starting off with KiwiSaver, mid-life and focussed on retirement planning, investing an inheritance or needing income in retirement, Total Wealth ensures you achieve your financial goals.

In this edition we highlight some of the ways that we help you buy property.

Whether you are looking to buy your first home, second home, your forever home or an investment property, Total Wealth can help turn your dream into bricks and mortar. We can help from when your dream becomes an objective to the day you pay for it , by helping you find answers to these questions: • • • • • •

How do I save for a deposit?

How much do I need for a deposit?

Is there any additional help available?

How much can I borrow and how quickly can I repay?

How do I structure my loan in uncertain times to minimise stress on me and my family?

How much time and interest can I save if I increase my repayments?

At Total Wealth we can help you achieve your financial goals by answering all these questions and working with you and the lender to put the right structure in place and then ensuring you have managed or mitigated the risks around borrowing.

“HAVE THE LIFESTYLE YOU DESERVE” Katrina Studholme BCM, PgDipPFP Authorised Financial Advisor / Director

027 247 9252 katrina@totalwealth.co.nz www.totalwealth.co.nz

OP

ER AT IN IN TH G F E IN OR DU 28 ST YE RY AR S

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68 | September/October 2020 www.canterburytoday.co.nz

EXPERIENCED TEAM PROVIDES CARING AND GENTLE DENTISTRY FOR THE WHOLE FAMILY

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www.canterburytoday.co.nz September/October 2020 | 69

Construction | Jacobs Construction

A life well lived

– Lance Jacobs’ legacy lives through Jacobs Construction Jacobs Construction constructs commercial, residential and aquatic visions from here in New Zealand and Australia all the way up to Northern Hemisphere in countries like China and Italy.

Jacobs Construction’s rich history is built on its founder Lance Jacobs’ solid track record of providing clients with stunning results, whether the client is a big-time organisation or a private homeowner.

Since then, the team at Jacobs Construction has travelled the world, bringing their expertise to construct world-class international aquatic facilities at places and events such as:

Lance built Jacobs Construction from the ground up with the dream for it to stay in the family. Tragically, he wouldn’t live to see this dream come true, with son Blair taking over the business earlier this year as managing director, due to Lance’s premature death.

• Sydney Wet n Wild, 2013

While Jacobs Construction got its official start in 2001 as LG&JR Jacobs, it has a long history harkening back to the late seventies.

Lance started as a builder, building houses and cowsheds in Waipukurau. Now, Jacobs Construction creates both residential and commercial builds, with an impressive CV constructing both private and commercial pools.

• London Olympics, 2012 • Shanghai 14th FINA World Championships, 2011.

Many of these projects, such as Sydney’s Raging Waters Wet n Wild construction (where Jacobs Construction built complicated aquatic structures such as the wave pool), was particularly special because both father Lance and son Blair went to work on the job together.

A.W. Parsons Heated Pool Complex

The domestic stage

The international stage

Those huge international projects are impressive no matter where you’re from, certainly, and Jacobs continues grand projects with domestic clients here in New Zealand – from local councils to corporate businesses.

Jacobs Construction teamed up with Myrtha in 1999, bringing the best in the aquatic industry straight from Italy. Myrtha is internationally recognised as one of the leading aquatic companies, specifically in the pool technology and design.

Jacobs Construction has completed public pool projects with local councils like Queenstown Lakes District Council and Taupo District Council, as well as private residential pools for homes in Waipukurau, Auckland, Havelock North and beyond.

But Lance and the team at Jacobs Construction haven’t only proven their skills at commercial and residential pool construction – they’ve also done complex builds such as the Mitre 10 and the AW Parsons Heated Pool Complex in Waipukurau and a boat launch for a private client.

“All of this work wouldn’t have been possible without the boys who did the construction work, our employees,” Jacobs Construction director, Jill Jacobs says.

Jill has been with the business since the beginning, both a dedicated wife and businesswoman running the behind the scenes operations.

She recalls Lance’s dedication to his work and craft, even travelling to Fiji to build a timber warehouse while she was pregnant with one of their children. He’s done so many things in his life, and it’s only right to remember them.

Mitre 10, Waipukurau

70 | September/October 2020 www.canterburytoday.co.nz

Beyond the business itself, his passion extended to the local community, through support and sponsorship of a local swim club in Waipukurau. But most importantly, Lance was a family man, who adored his wife, children and grandchildren.

Jacobs Construction is New Zealand’s sole distributor of Myrtha Pools, a world leader in commercial pool design and construction, hailing from Italy.

Currently, Jacobs Construction is working on a pool down in Temuka, where Blair is currently working and carrying on his father’s legacy. CT Jacobs Construction PO Box 283 Waipukurau (027) 405 9101 www.jacobsconstruction.co.nz info@jacobsconstruction.co.nz — Advertising Feature

Fall in Love with Your New Build

Whether you are looking at building a new home, need renovations, are needing a commercial project done, or are looking for a Myrtha Pool, here at Jacobs Construction we exist to create residential and commercial builds that our clients will fall in love with.

With our expertise and knowledge we work alongside you, to deliver builds that are beautiful, incredibly functional and built to the highest standard.

We pride ourselves on always making sure our clients are always at the forefront of the decision making process, which makes the building process with Jacobs Construction a breeze.

Ready to bring your dreams to life? Contact us now!

Call Blair on 0274 059 101 or +64 6 858 8808 • Office Contact - Jill: 021 0811 2929 Email: info@jacobsconstruction.co.nz • Address: PO Box 283 Waipukurau www.jacobsconstruction.co.nz www.canterburytoday.co.nz September/October 2020 | 71

Construction | WASP Plastering

Quality plastering in and around Christchurch WASP Plastering Ltd offers a comprehensive range of skills which covers every aspect of exterior plastering for both residential and commercial properties.

Trusted products The initial application of exterior plaster can determine its durability and lifespan. WASP Plastering has the skills necessary to start and finish a project well. WASP Plastering trusts these products including: • AAC panel • Sto • Resene Construction Systems/ROCKCOTE • Dulux • Specialized Construction Products.

Wayne Allison started the business 14 years ago with just a wheelbarrow. Since then the WASP team has grown and has helped build many homes while crafting a reputation for providing superior craftsmanship.

Exterior plastering products WASP Plastering uses a number of different construction systems to achieve its client’s desired effect.

WASP Plastering is proud to be a registered member of the Master Plasterers and Master Tilers Association.

When asked why he started the business, WASP Plastering owner, Wayne Allison says, “I just overall appearance, exterior plaster is the finish wanted to do my own work and have my own of choice for many homeowners because of its quality standards.” numerous benefits.

Wayne is able to raise standards and expectations as a result of taking on the responsibility of owning and operating his own business.

The benefits of exterior plastering Exterior plaster has been one of the most popular exterior finishes for a number of years.

As one of the most durable and fashionable ways to dress up your home and change its

Firstly, it is durable and long-lasting. When applied correctly, exterior plaster can last more than 25 years. One reason plaster is hardwearing is because it withstands a wide range of weather conditions.

In addition to its resistance to mould, mildew and rot, exterior plaster is also pliant to outside temperatures; with expanding with the heat of the day and contracting with the cool of the night.

Another benefit associated with exterior plaster is that it is low maintenance. The team at WASP Plastering suggests using a light pressure washer to clean and maintain exterior plaster.

If any small cracks appear, they can simply be filled in and painted over as needed which is much easier and more economical when compared to the maintenance required for other exteriors.

As a result, you save time and money in regards to home improvements.

Wayne Allison Solid Plastering Licensed Applicator for:

• Rockcote • PSL • STO • Specialized • Repaint & Maintenance To All Exterior • EQC & All Repair Work • All Aspects of Exterior Plastering

QUALITY WORKMANSHIP GUARANTEED

Phone Wayne Allison: 027 698 1898 waspplastering@xtra.co.nz 72 | September/October 2020 www.canterburytoday.co.nz

Along with Specialized Construction Products, Dulux and Sto, WASP Plastering also uses Resene Construction Systems and Autoclaved Aerated Concrete (AAC) panels.

Wasp Plastering is a registered plasterer for Resene Construction Systems.

Resene Construction Systems requires registered plasterers to document projects so that Resene can conduct independent inspections to ensure everything meets or exceeds building requirements.

Furthermore, you have a 15-year manufacturer’s guarantee and a five-year workmanship warranty with each project completed with Resene Construction Systems.

Construction | WASP Plastering

“

Whether you are building, renovating or undertaking some necessary property maintenance, WASP Plastering can provide a superior plastering service.

AAC panels, also referred to as hebel, are often used for external walls and floors in the work WASP Plastering does. AAC panels can be integrated into external wall systems to help insulate and to reduce noise in a building.

Interior plastering projects Surface render is a plaster with a smooth, concrete look finish which adds textural interest to the interior of any building.

Often applied to create an accent wall, a concrete surface render comes in a variety of colours and textures to really make your accent wall stand out.

WASP Plastering trusts ROCKCOTE Natural Decorative Finishes to create visually interesting interior walls. ROCKCOTE has a range of finishes to complement the architectural structure and design of your decorating project.

Whether you are building, renovating or undertaking some necessary property maintenance, WASP Plastering can provide a superior plastering service. CT WASP Plastering 027 698 1898 waspplastering@xtra.co.nz www.waspplasteringchristchurch.co.nz — Advertising Feature

81 Buchanans Road, Hornby, Christchurch (Main Entrance is via 31 Halwyn Drive) Phone: 03 668 2190 E: info@canterburyscaffolding.co.nz www.canterburyscaffolding.co.nz

”

We provide residential, commercial and industrial scaffolding, netting and propping services to Christchurch City and beyond.

Proud to be supporting WASP PLASTERING

Let’s talk design & build

ARCHITECTURAL LIFESTYLE HOMES | PROPERTY DEVELOPMENT | COMMERCIAL

Servicing: Queenstown • Cromwell • Ashburton • Canterbury • North Canterbury • Kaikoura • Nelson Unit 20, 2 William Lewis Drive, Sockburn, Christchurch 8042 Phone: 03 341 5270 Email: info@dmbl.co.nz www.davidmagill.co.nz www.canterburytoday.co.nz September/October 2020 | 73

Construction | Watts & Hughes Construction

Riccarton Community Centre project

“

The 2011 Christchurch earthquakes had long lasting effects on numerous Christchurch communities.

Just working with the teams from Beca and the council, they were extremely easy to work

Even now, eight years later, many organisations have to improvise meeting spaces as a result of losing their original buildings to earthquake damage.

with and just being able to work together to solve

This was the case for the Halswell-HornbyRiccarton Community Board after the loss of the Riccarton Community Centre until 17 December 2019.

On that day, the new Riccarton Community Centre officially opened thanks to the project’s main contractor, Watts & Hughes Construction.

With 34 years of experience, the completion of over 400 large scale projects and a wide range of services, Watts & Hughes Construction was an obvious choice for this project.

Watts & Hughes Construction was the main contractor that engaged all sub-contractors such as Beattie Air, Asnet Technologies and Décortech to fulfill the project.

Reflecting on the overall project, Watts & Hughes project manager, Patrick McCorry says, “It was a relatively straight forward project.”

When asked about what he enjoyed most about the project, Patrick says, “Just working with the teams from Beca and the council, they were

any issues or problems that arose on a weekly to daily basis. Everybody was extremely easy to work with and just being able to work together to solve any issues or problems that arose on a weekly to daily basis.

“Everybody was willing to put in the work to put the project over the line successfully.”

Located near Riccarton Bush, The Riccarton Community Centre is also referred to as Rarakau which translates to tree in te reo Maori.

In collaboration with the city council and community centre representatives, Beca designed the building to resemble Riccarton Bush, starting with the various fences and bespoke macrocarpa bike stands simulating a thicket of trees.

The Techlam beams connecting to the lightweight steel roof and roof-mounted photovoltaic solar panels mimic tree branches with the columns acting as trunks.

Featured exterior panels on either side of the entrance convey the theme most overtly with illustrations of tree trunks.

Continuing the tree theme, the interior of the building is made up of timber ply and precast concrete. The precast concrete acts as a backdrop for the timber ply. As a result of the contrast in color and texture, the timber ply ceilings and feature walls really pop.

Seeing the building for the trees, the strong tree theme expressed throughout the building project solidifies the building’s role in the community.

Symbolism aside, preparation was required before the community centre could be built.

“We did the design for the dewatering we did for this project. We had to drill wells to get down to the water table to then pump the water back out into sediment tanks so we could excavate and bring back up to level,” says Patrick in regards to what needed to be done before constructing the building.

willing to put in the work to put the project over the line successfully.

- Watts & Hughes project manager, Patrick McCorry

”

The community centre is meant to be used by everyone in the community, so accessible amenities are included like a ramp at the entrance, lift, a hearing loop in the main hall and accessible toilets.

Watts & Hughes Construction was given a tight timeline so the building could be open before Christmas break. Strict deadlines can make or break a team, but Patrick says it brought teams involved in the project closer together.

Watts & Hughes was able to execute the project on time so that the surrounding community could enjoy the new facilities over the course of the holiday. CT

Watts & Hughes Construction PO Box 80157 Inside the building there is a main hall and five Riccarton activity rooms; the main hall and two of the five Christchurch rooms are available to the public for hire.

(03) 423 9305 Attached to the main hall is a kitchen made tenders.chch@wattsgroup.co.nz for general food preparation which is ideal for www.whconstruction.co.nz — Advertising Feature large functions.

74 | September/October 2020 www.canterburytoday.co.nz

RESIDENTIAL SAFETY NETS SPECIALISTS ezinets is a Christchurch based company specialising in safety nets for residential properties.

All nets are certified in accordance with BS EN 1263 1-2.

All ezinets site supervisors have been FASET trained and certified.

mobile: 021 399 501 email: brent@ezinets.co.nz www.ezinets.co.nz

With more than 50 years’ experience in the construction sector we are well aware of the needs of the industry. This means we realise how important the safety of your best asset – your staff – is to you and your company’s future.

Ask your builder if they are using Securescaffold – it will save you money.

“

“

So, as a national company servicing New Zealanders in the construction industry, we are committed to the safety of your staff.

And when you deal with us you’re dealing with the owner, which means you receive a superior and speedy service – every time.

Our extensive construction knowledge ensures we understand local compliance issues and we realise how critical your deadlines are and we guarantee to be on time – check out our Secureguarantee.

Secureguarantee • We guarantee to beat any written quote by 10% • We guarantee to return all quotes within 48 hours otherwise you will receive the first week rental FREE of charge!

Securescaffold covers all NEW WorkSafe working height requirements providing fall protection for builders, painters, home handyman and roofers on new and existing home constructions.

www.securescaffold.co.nz | * Terms and conditions apply to the Secureguarantee

0800 66 00 22

Head Office - 38 Lowe Street, Addington, Christchurch 8011 Christchurch Yard - 72 Shortland Street, Wainoni, Christchurch 8061

www.canterburytoday.co.nz September/October 2020 | 75

Construction | John Thompson Builders

Building a greener, healthier future Many would agree that New Zealand’s housing standards are too low.

Currently, the standards protect the bare necessities but they are not enough to lead a healthy life.

At present, building a house to minimum standards leads to inefficient heating, ventilation and insulation. Although it is financially appealing, building a house to minimum standards can cost you more money down the road and your health.

Operating as a family-owned building company since 1988, Mark and Katja Thompson from John Thompson Builders are always on the lookout for innovative solutions so that they can build greener, warmer and healthier homes for their clients.

John Thompson Builders director, Mark Thompson says, “A big focus for us in recent years and moving forward has been building in a better way; high performance houses, providing better products for clients, better homes to live in – warmer homes – and taking care of what we do from an environmental perspective.”

Katja Thompson, John Thompson Builders office manager says, “The main focus for us is the people we work for. We spend a lot of time researching, trying to find the best products available for our clients.”

John Thompson Builders’ latest Formnace™ SIP home located in Waikawa, Marlborough.

Mark and Katja know there are many components that make up a high-performance home. A key component in John Thompson Builders’ success is its exclusive partnership with Formance™ in Marlborough.

Formance™ SIPs Formance™ manufactures Structurally Insulated Panels (SIPs). SIPs are structural boards that contain a highly insulating core that have been used successfully in the US and other countries for decades.

Formance™ SIPs are noted for their high R-values and their ability to create airtight building envelopes. Airtight structures require less energy to heat as there is less heat escaping the structure.

Furthermore, Formance™ can tailor SIPs to each build. This benefit is twofold because precise measurements are necessary to seal the building envelope and maintain healthy

• Electrical • Lighting • Solar • Home Automation • Custom Home Theatre • Thermal Imaging & Electrical Auditing • Audio & Video System • Lighting Control • Security, Access Control & CCTV

“

A big focus for us in recent years and moving forward has been building in a better way; high performance houses, providing better products for clients, better homes to live in – warmer homes – and taking care of what we do from an environmental perspective.

”

- John Thompson Builders director, Mark Thompson

Honest Reliable Professional Proud to work with John Thompson Builders Ltd • New Housing • Renovations/Repaints • Interior & Exterior • Airless Spraying • Wallpapering • Plastering • Specialists Coatings

0800 54 55 15 www.advanced-electrical.co.nz

Sandy Knight: 022 017 6691 Nei Batista: 021 022 96207 Email: info@decoratingmarlborough.com

John Thompson Builders is a proud member of the New Zealand Green Building Council (NZGBC).

According to NZGBC, a green building is a building with little or no impact on the environment and its users through the building’s design, construction and operation.

temperatures but also because cutting SIPs to size significantly reduces waste on site.

Formance™ SIPs are critical in John Thompson Builders’ efforts to reduce waste and its long-term goal of becoming a carbon-zero construction company.

At present, John Thompson Builders is focusing on low energy, high performance builds and taking gradual steps to become a carbon-zero construction company.

To demonstrate the effectiveness of SIP building systems, Mark and Katja are in the process of building the first certified passive or low energy usage building in the Marlborough region.

John Thompson Builders will use the office for practical reasons but also to show clients the benefits, features and process in obtaining a low energy building firsthand. CT John Thompson Builders PO Box 5175 Springlands Blenheim 021 074 4245 info@johnthompsonbuilders.co.nz www.johnthompsonbuilders.co.nz

Your locally owned joinery manufacturing and timber machining shop.

With experience from Port Underwood Sound to the tip of D’Urville Island we understand the Marlborough Sounds environment and ensure our advice is environmentally sensitive, practical, economical and long lasting. www.seng.co.nz

76 | September/October 2020 www.canterburytoday.co.nz

— Advertising Feature

SPECIALISING IN MEDIUM TO HIGH END HOMES

Phone: 027 326 1485 Email: info@thjoinery.co.nz

Green Builders are more than just a building company. We are your complete solution providing you with unrivalled experience and expertise. We are exceptional people for exceptional projects.

NEW BUILD

We take care of everything with your new home build. We collaborate with local trusted architects with whom we have worked for many years and have established very good relationships with.

BEFORE

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RENOVATIONS

Renovating your home can be a daunting task. Many homeowners don’t know where to start. We do! Renovations are our speciality.

ADDITIONS

We can take care of any additions you would like to make to your home.

Whether it is adding a new garage or a second storey, we look after you and your project in all aspects of the addition process.

GET IN TOUCH WITH THE TEAM TODAY!

Feel free to get in touch anytime to discuss your project.

Phone: 027 557 0999 | E-mail: reuben@greenbuilders.co.nz Website: www.greenbuilders.co.nz www.canterburytoday.co.nz September/October 2020 | 77

Construction | Green Building

‘Once in a generation’ green building reform The Government’s plans to transform the building sector to slash emissions is a huge step towards tackling climate change, the New Zealand Green Building Council (NZGBC) says.

The Zero Carbon Roadmap, launched last year, points to zero-energy new buildings by 2030 through updates to the Building Code in 2022, 2024, and 2026. Currently the Building Code has little-to-no consideration of climate, or of adequate energy and insulation standards.

“The clock is ticking. The vision laid out by the Government is a great one, but we need to move quickly and create some short-term targets.

“The Government is promising bold action and a once in a generation system change. We need to ensure this programme delivers the change our future generations deserve.”

For years the NZGBC and its 500 strong membership throughout the sector have been pushing for improvements to our woeful Building Code, for an acknowledgement that our sector has a key part to play in mitigating climate change emissions, and for a national approach to building that actually provides warm, healthy, efficient places for New Zealanders to live and thrive in.

The Government’s Building for Climate Change programme, announced in early July, is a hugely important acknowledgement and step towards this.

“Over the last few years we’ve seen momentum grow rapidly, with more of the construction sector actively thinking about their impact and how they can build better,” NZGBC chief executive, Andrew Eagles says.

“This programme elevates that conversation to another level. This sends the industry a clear message that this is the future, that they need

One worrying statement made in the programme outline is that it’s possible that improving new buildings will be enough to get New Zealand back on track for the 2050 goals. to get involved and do their bit to help mitigate climate change.”

As well as helping our environment, the other benefits of higher standards are massive.

We know a typical new Kiwi home emits five times too much carbon and housing needs to shrink its carbon footprint by 80 percent if we’re to meet our Paris climate change commitments.

“Better building means lower bills for families and businesses. Warmer, drier homes. Healthier workplaces, and healthier New Zealanders. Plus tackling climate change makes economic sense – the economic damage climate change could wreak is huge.

Constructing and renovating New Zealand buildings between now and 2050 could pump out climate change pollution equivalent to one million cars on the road every year.

“The best time to have this plan was 10 years ago. The second best time is now, so let’s get on with it.”

“While it’s going to be really important that we build zero carbon homes and buildings, our existing stock absolutely needs a desperate retrofit to ensure we no longer have homes contributing to respiratory illness, or commercial buildings using vast amounts of energy wasting businesses hundreds of millions of dollars each year.

“There is a lot of work to do. This won’t be easy or happen overnight, but if we push ahead, we’ll create a New Zealand our children and grandchildren will be proud of.” CT

Committed to green building Leading the engineering, surveying and planning industries by example, Davis Ogilvie (DO) is proud to announce they have achieved carboNZero certification for their fifth consecutive year.

DO is taking steps to reduce their impact on the environment, and mitigating their emissions with the purchase of local carbon credits.

This local support aims to increase the area of native forest in New Zealand while providing an income for landowners, reducing New Zealand’s greenhouse gas emissions to the atmosphere, and allowing biodiversity to flourish, reduce soil emission, and improve catchment water quality.

Becoming a member of the Superhome Movement recently was further validation of

THINK PLAN DO Davis Ogilvie is proud to be carboNZero certified

78 | September/October 2020 www.canterburytoday.co.nz

DO’s commitment to a future New Zealand that’s environmentally respectful.

In additional, Davis Ogilvie has taken on initiatives to help minimise our impact on the environment, including installing a 20kW solar power system in our Christchurch office, the use of Biofuel in all vehicles, promoting waste minimisation and partnering with the Department of Conservation on various environmental management projects.

DO’s commitment to reducing carbon emissions complements a company culture that encourages greater collaboration and sharing of expertise, of which clients reap the benefits.

Contact Davis Ogilvie’s Christchurch, Nelson, Greymouth or Timaru office today for leading engineering, surveying and planning services with a conscience.

At a Glance | Misco Joinery

At a Glance | Aflex Technology

Aflex Technology

— the design and product innovator Aflex Technology (Aflex) is wellknown for its aquaparks and its pool range, from obstacle courses to aquatic toys and games with customers located worldwide.

Super sleek kitchens The name Misco is synonymous with sleek kitchens and laundries.

People know that when choosing Misco, they’re getting above average features at affordable prices.

Misco Joinery has developed a loyal client base over its 30 years in business. From humble beginnings it didn’t take long for its prowess to become highly sought after.

It outgrew the farm buildings behind the family home from which it was operating and has since been occupying a purpose built, 3,500sqm factory in Kaiapoi.

Catering predominantly to medium and largesized builders, Misco designs, manufactures and installs kitchens, laundries, studies and wardrobes for commercial applications, new homes and private renovations, with kitchens being its most popular service and what it is known for. It is proud to have completed more than 5,300 kitchens over the last six years. “All our kitchens are made to measure so are unique in their own way,� director Michael Chernishoff says. “Our push this year is to continue developing the relationships with our current clients and to grow the private renovation market and also the commercial market in both Christchurch and Auckland. We have some exciting projects coming through.�

• A one on one meeting is arranged between designer and client to discuss any changes the client wishes to make to the initial plans and answer any questions the client may have. • A revised quote and plans are produced to detail and visualise the changes made. • Once happy with the design, a meeting is arranged to sign off the final the quote and design to then proceed to the next stage of production.

Production • After completion of sign off, an installation date is confirmed between Misco’s installation team and the client and a final onsite measure takes place. • During manufacture, joinery plans are optimised to ensure materials are used in the most efficient way.

While the company is recognised as a quality designer and manufacturer of aquatic inflatables, it also has a knack for product development in other sectors including exciting projects like the 628m Guinness World Record Inflatable Slide.

Currently in response from an overseas helicopter company request, the Aflex team is working on improving a helicopter monsoon bucket, including enhancing features of an earlier Aflex bucket design.

This prototype line includes equipment for aerial firefighting and associated systems plus flexible tanks for water storage.

Aflex Technology co-owner, Martin Stratford says, “This is a great opportunity, and we’re lucky we can diversify our product range further, having a great team, the right machinery, including CNC and laser cutting equipment and a wide range of high spec industrial fabrics to also develop and improve non-inflatable products.

• The joinery is put into production using worldclass machinery to cut and edge all panels.

“We’ve had many interesting projects, from giant inflatable daffodils, movie set props, and • The joinery is then assembled onsite by expert pop up pools to name a few! It’s about being versatile, thinking outside the box, prototyping joiners and ready to be transported offsite. and testing.â€?

Installation • The delivery team transports the joinery to the specified location in time for the installation date. • The installation team arrives on the installation date to complete the installation. • Once installed and the client is happy, their dream kitchen is finally a reality. CT

Misco Joinery 62 Williams Street Design Kaiapoi • Designers begin with the house plans, (03) 383 4384 measurements and the client’s wish list. enquiries@misco.co.nz Within seven to 10 working days they will have www.misco.co.nz an initial quote and plans sent to the client.

In 1993, Martin and Karen Stratford acquired a Canvas and PVC manufacturing business in Nelson.

When a friend asked Martin to design inflatable pool equipment for his commercial pool, Martin rose to the challenge, creating Aflex’s first niche product.

Aflex Technology’s creative and innovative company culture captures the essence of the Kiwi ingenuity – rising to the challenge with a whole lot of hard work, clever tinkering and skill born from experience.

The team at Aflex Technology is more than happy to discuss your product development needs, whether for an aquatic or land-based product. CT Aflex Technology 241 Haven Road Nelson 0508 423 539 (03) 546 6747 info@aflexinflatables.com www.aflexinflatables.com

The Misco process

— Advertising Feature

Inflatable daffodil.

— Advertising Feature

Pop up inflatable pool.

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www.canterburytoday.co.nz    September/October 2020 | 79

Find Us Here | Academy Funeral Services

Coming from a place of compassion and care What do we do now?

When people experience the death of a loved one, in the midst of floundering, this question is the most common one asked.

It’s one of the greatest times of emotional upheaval in people’s lives, especially for those who have never experienced a death in the family before. Knowing this, funeral directors are equipped to guide you through the next steps and process.

“For us, we try to take them through this process. We get in contact with the family and arrange to meet them either in their own environment or at our premises.

"We then can guide them through the process and get them to a position where we’ve got a service organised, with a celebrant or minister, and so forth, in order to take as much of the stress away from organising the funeral,” says Academy Funeral Services manager, Rod Latham.

Academy Funeral Services offers a free information pack to provide guidance for the early stages of funeral preparation. In addition, Academy Funeral Services also facilitates funeral preplanning by keeping a record of individuals’ choices which can be accessed when necessary.

Academy Funeral Services aims to guide the bereaved through the process in a way that cuts through the noise, leading with compassion and empathy that comes from the funeral directors’ experience in the field.

“The biggest thing is being supportive. When someone passes, it’s tough – whether expected or unexpected, it’s never easy – so being there for the family does help.”

“

“A lot of people are easing the burden on their loved ones with preplanning, and then they can determine what happens at their funeral.

The biggest thing is being supportive. When someone passes, it’s tough – whether expected or unexpected, it’s never easy – so being there for the family does help.

”

- Academy Funeral Services manager, Rod Latham

Beautiful Bouquets of

Fresh Flowers 100% Guaranteed Quality and Freshness

We deliver beautiful fresh flowers throughout Christchurch

Phone: (03) 358 5396 • Email: jane@ilamflorist.co.nz • www.ilamflorist.co.nz

Photo Montages Video Filming Service Video editing Old VHS cassettes conversions to Dvd or USB Quarterly Business Update filming and editing Filming/Producing your own Business Adverts A/V Gear hire and operation

CONTACT JASON: Phone 0272243425 • Email editworks@xtra.co.nz 80 | September/October 2020 www.canterburytoday.co.nz

Available options “I think cost is the biggest misconception. For us, it’s advising families on what options are available and then working with the family to assist organising exactly what they want.”

For those who aim to remain eco-friendly even in passing, Academy Funeral Services has sustainable burial and funeral options.

“We also get a lot of people prepaying now, so the financial burden isn’t as great. The person or family preplanning their own funeral can put some money aside, and this sits in a trust with the Funeral Directors Association of New Zealand which we are a member of. It’s not held by us – it’s held by FDANZ as an independent body.”

On top of that, Academy Funeral Services’ facilities provide a pleasant, calming atmosphere. With a new chapel that’s about to become three years old, you can also host a service that can be as religious or non-religious as you’d like. The staff also have experience with different cultures and funeral rites.

The hard question – what do we do now? – doesn’t have to be as hard as you think. Contact the experienced staff at Academy Funeral Services today on (03) 343 0919. CT

Academy Funeral Services 65 Main South Road Upper Riccarton Christchurch Another option that is becoming increasingly (03) 343 0919 popular is to preplan your own funeral in advance. That way, you can ensure that you’ll be info@academyfunerals.co.nz getting the sendoff you want without your family www.academyfunerals.co.nz — Advertising Feature having to worry or stress about it.

We are delighted to welcome you to explore our stylish and state of the art facilities... ...including a modern chapel that offers the latest in technology and relaxed comfort.

Our highly experienced team will support your every need and work with you to create the perfect individual farewell.

Have you thought about arranging your funeral details in advance and spare your family unnecessary worry about the funeral arrangements and costs? Whether you wish to preplan for the future or explore prepayment options towards your funeral, we are happy to give you all the information and advice you need.

65 Main South Road | Upper Riccarton | Tel: 03 343 0919 info@academyfunerals.co.nz | www. academyfunerals.co.nz www.canterburytoday.co.nz    September/October 2020 | 81

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