The Rebuild Supplement 128

THE CANTERBURY REBUILD SAFETY & TRADE SUPPLEMENT

• HOW TO BECOME MORE PRODUCTIVE • THE DANGER OF WORKPLACE STRESS • HANDLING HAZARDOUS SUBSTANCES • ONLINE HAZARDOUS SUBSTANCE TRAINING

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How to become more productive As the rebuild heads into another mode after those hectic days following the earthquake, a lot of people in the Christchurch rebuild are feeling that time is precious.

Suzy Alexander of Business Training New Zealand offers some solutions that will help give you time so you can have a better work-life balance.

Time management is an essential skill that helps you keep your work under control while, at the same time helping to keep stress to a minimum.

We would all love to have an extra couple of hours in every day. Seeing as that is impossible, we need to work smarter on things that have the highest priority, and then creating a schedule that reflects our work and personal priorities.

With this in place, we can work in a focussed and effective way, and really start achieving those goals, dreams and ambitions we care so much about.

Time management training most often begins with setting goals. These goals are recorded and may be broken down into a project, an action plan, or a simple task list.

Activities are then rated based on urgency and importance, priorities assigned and deadlines set. This process results in a plan with a task list or calendar of activities.

Routine and recurring tasks are often given less focus to free up time to work on tasks that contribute to important goals.

This entire process is supported by a skill set that should include personal motivation, delegation skills, organisation tools and crisis management. These and more can be covered in a time and management workshop.

The 80/20 rule The 80/20 rule, also known as Pareto’s Principle, states that 80 percent of your results come from only 20 percent of your actions.

Across the board, you will find that the 80/20 principle is pretty much right on with most things in your life.

For most people, it really comes down to analysing what you are spending your time on. Are you focusing in on the 20 percent of activities that produce 80 percent of the results in your life?

Time management is about more than just managing our time; it is about managing ourselves, in relation to time. It is about setting priorities and taking charge.

If you work on your own, there’s only so much you can get done, no matter how hard you work. As well, everyone needs help and support, and there is no shame in asking for assistance.

It means changing habits or activities that cause us to waste time. It means being willing to experiment with different methods and ideas to enable you to find the best way to make maximum use of time.

One of the most common ways of overcoming this limitation is to learn how to delegate your work to other people. If you do this well, you can quickly build a strong and successful team of people.

It could be finding a service that fits in with your busy timeline, by perhaps coming to you. Let them use their time not your valuable minutes to be of service to you.

At first sight, delegation can feel like more hassle than it’s worth. However, by delegating effectively, you can hugely expand the amount of work that you can deliver.

When you arrange the workload so that you are working on the tasks that have the highest priority for you, and other people are working on meaningful and challenging assignments, you have a recipe for success.

Remember, to delegate effectively, choose the right tasks to delegate, identify the right people to delegate to, and delegate in the right way. There’s a lot to this, but you’ll achieve so much more once you’re delegating effectively!

Suzy Alexander, managing director, Business Training New Zealand

Having worked in marketing, sales, training and customer service roles from the shop floor to senior management, Suzy has experienced firsthand what really works in today’s cut-throat business environment.

Suzy and her handpicked team provide tips and strategies your people will use every day for sustained success.

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At Canterbury Today, we would like to express our thanks for the support that the advertisers have shown in this supplement and their commitment to a safe rebuild of Canterbury.

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PUBLISHER: Gary Collins BUSINESS DEVELOPMENT: Clive Greenwood PRO CO-ORDINTATOR: Carolynne Brown

(MBIE) EDITORIAL: Kate Wright DESIGN: Sarah Betman PRINTING: Guardian Print

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PHYSICAL ADDRESS: 47B Birmingham Drive, Middleton, PO Box 1879, Christchurch, New Zealand POSTAL ADDRESS: PO Box 1879, Christchurch Mail Centre, Christchurch 8140 PHONE: +64 3 961 5050 | FAX: 0800 555 054 (New Zealand only) +64 3 961 5112 (International)

The danger of workplace stress You’ve heard it said before; nobody on their death bed wishes they put in more hours at the office.

Finnish researchers have reported that that people who put in long hours at work increase their risk of dying from heart disease and heart attack. In fact, people who work three or more hours of overtime a day have a 60 percent increased risk of heart related problems such as dying from heart disease, having a heart attack or angina, researchers noted in a report published in the online edition of the European Heart Journal.

“Be aware of potential risks in excessive overtime work,” says study author Marianna Virtanen, an epidemiologist at the Finnish Institute of Occupational Health in Helsinki.

at the University of California, Los Angeles, said that “emerging data suggest that consistently working overtime may be associated with adverse health status including hypertension, sleep deprivation, lack of exercise and depression”.

work, 369 of these people died from heart disease or had heart attacks or angina.

When the researchers took into account factors such as age, sex, marital status and occupational level, they found those who worked three to four hours of overtime each day increased their risk for heart disease by a huge 60 percent.

There have also been numerous studies suggesting a higher risk of cardiovascular events such as heart attack or stroke with excess overtime work.

When Virtanen’s group looked at 21 other risk factors, there was little difference in the findings.

“Working overtime may be a risk for some individuals in terms of cardiovascular health, ” Virtanen says. “Mechanisms that relate to this risk may be unhealthy lifestyle, stress, depression and lack of sleep. People who work long hours may also be those who ignore their early symptoms and are less likely to go to physical health check ups.”

“We do not yet know how long exposure is needed before cardiovascular health is affected,” she adds. “Short periods of overtime work are not necessarily dangerous to health.”

While it isn’t clear why working overtime increases the risk for heart disease, Virtanen’s team speculates that the people who choose to work overtime may be those with so called type A personalities.

For the study, Virtanen’s team collected data on more than 6,000 British civil servants. During 11 years of follow up

This makes them more aggressive, competitive, tense, time conscious and generally hostile. They may also have

signs of depression and anxiety and may not get enough sleep, or not enough time to relax before going to sleep.

It is also possible that people who have more freedom over work related decisions may have a lower risk of heart disease, even if they work overtime, the researchers added. Yet another possibility is that the chronic stress, associated with working long hours, has an adverse effect on health.

Dr Gregg Fonarow, director of the Ahmanson UCLA Cardiomyopathy Center

“There are a number of potential mechanisms by which excess overtime work could adversely impact cardiovascular event risk including increased stress, excess sympathetic nervous system activity, increased exposure to second hand smoke, unhealthy dietary habits, less time to exercise, and individuals with excess overtime work being less included to seek timely and appropriate medical care,” Fonarow said.

The solution?

A balance between work and play, but in the 21st century we seem to be working harder than ever. Be aware of adrenal fatigue, because this is often a sign that you may be heading towards burnout and suffer from premature heart disease.

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Worksafe NZ increases hazardous substances management On September 1, 2014 there was a major change in the management of hazardous substances in New Zealand.

WorkSafe NZ will now undertake, on behalf of the Environmental Protection Authority (EPA), certain hazardous substance functions under the Hazardous Substance and New Organisms (HSNO) Act. Worksafe will now take over from EPA the issuing of test certifier approvals and be the oversight of the test certification regime for New Zealand moving forward; which includes issuing controlled substance licences as well as issuing approvals for plant and equipment used in workplaces.

Common hazardous substances like commercial cleaning products, paints, adhesives, acids, bases and solvents can cause serious harm when they aren’t used safely. It’s estimated that between 500 to 800 New Zealanders die from occupational illness every year. Many of these deaths are from exposure to hazardous substances at work.

Step One Prepare an inventory by using the workbook on the WorkSafe NZ website to make a list of all of the substances at your workplace and how much you have of each substance.

Step Three The more hazardous substances you have, the more rules you need to follow to keep safe. There may be different rules for products with different hazards.

To stay safe, you need to know how to safely store the substances used at your business. Train your staff about the substances they use and how to protect themselves. Provide staff with the correct safety gear, only store what you need. Store your hazardous substances in labelled, leak-proof containers and incompatibles separately. Be aware that flammable vapour can build up and accidently ignite.

Step Two Assess the Risk and Eliminate, Isolate and Minimise. Read the product label and safety data sheet to find out whether your substances are hazardous. Consider staff exposure to hazardous substances. Where possible, get rid of hazardous substances from your workplace or isolate their use away from people. If you are unsure how to do this, contact a trained HSNO certified handler. If any staff may still be exposed, minimise exposure as much as possible.

Step Four Even the most safety conscious organisation can have an emergency.

So it’s important that you and your staff know what to do, and who is responsible for what task, if an emergency were to occur. Have an annual emergency drill (not just a fire drill).Make sure staff know how to use the safety equipment, personal protective equipment and how to give first aid and be prepared for a spill.

WorkSafe NZ has developed the Hazardous Substances Toolbox to help employers who own or manage small industrial businesses understand what they need to do to comply with the rules for using and storing hazardous substances.

The WorkSafe NZ Toolbox website includes a practical guide with reference material to work through five steps to safety:

People who deal with hazardous substances in the workplace can now complete the training and certification they require online – saving businesses a significant amount of time and money to get their employees up to speed.

Independent Verification Services (IVS) is the first company in New Zealand to offer a full training and certification package online for people who work with gases, aerosols, flammable liquids and other dangerous substances that are toxic or corrosive.

IVS chief executive Peter Webb says people who work with such material are required to become Approved Handlers under the Hazardous Substances and New Organisms (HSNO) Act 1996.

“Up until now, people have had to take time off work to attend training courses – often travelling to main centres around New Zealand to do so. And once they finished their study and assessment, they then have to find an approved test certifier to sign them off which costs them or their employer even more time and money.

“No one has been offering this training and certification as a full package up until now and IVS saw a definite need there,” Peter says.

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The new IVS online training programme is significantly cheaper than existing providers and can be completed anywhere as long as there’s internet access.

“Our HSNO Approved Handler training course is broken into four modules with videos and a supporting manual to guide people through. It comprises online exercises and questions that continuously change so students cannot take short cuts or copy one another.

“There is also an assessment at the end of each module which people only have one chance to pass – so they must learn the material thoroughly before they will be certified. In addition, our test certifier may contact students to check their understanding of the material at any time, so while this training progamme is convenient, it’s also extremely robust.”

Peter says the online programme is a better fit for modern businesses who need a more cost-effective and efficient system to train their staff in this crucial area.

“This move will benefit a wide range of New Zealand industries such as petroleum and gas companies, steel manufacturers and the forestry sector as well as smaller businesses who deal with paints, pool chemicals and other hazardous materials.”

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Step Five - HSNO controls Very hazardous substances must be tracked. Tracking is a record of what happens to a very hazardous substance from when it is imported or manufactured, through to distribution and transport, to use or disposal. Your hazardous substance supplier will let you know if your substances need to be tracked and will ask if you are an approved handler. Tracked substances can only be sold to approved handlers.

More information on HSNO in New Zealand at www.epa.govt.nz or www.hazardoussubstances.govt.nz

IVS Approved Handler Training course covers classes 2 – 9 and teaches people the purposes and principals of the HSNO Act, hazardous substance classifications and controls, emergency management and enforcement, and people’s responsibilities as an approved handler.

qualification when they complete their Approved Handler training.

“People can stop and start their study as often as they wish – so it’s perfect for fitting around their existing work schedule, causing minimal disruption for all involved.”

“Thousands of workers need to undertake this training every year and IVS has now made it much faster and easier for them to get on and safely do their job.”

IVS intends to get the new online course NZQA approved in the near future so people can gain credits towards a wider

“We’re very proud to have launched this new online training portal which New Zealand businesses should find extremely flexible and useful,” he says.

Chemical Freight Services Ltd (Chemfreight) is a modern, nationwide Hazardous Goods Storage and Distribution company specialising primarily in packaged chemicals, both raw materials and finished goods.

Started in 1989, Chemfreight was the brainchild of Harry Price.

Having worked in the chemical industry for a number of years, he saw an opportunity and industry need for the specialist third party storage and distribution of hazardous goods.

Starting from a small warehouse and utility, the company has worked tirelessly to establish what has become arguably New Zealand’s leading Hazardous Goods storage and distribution company.

25 years on, with fully compliant state-of-the-art facilities in both East Tamaki, Auckland and Hornby, Christchurch, Chemfreight is continually growing and looking for improvements in all facets of its operations.

With over 100 mainly long term clients, staff take seriously their obligations to helping clients meet ever-changing Dangerous Goods legislation and compliancy in the supplying of raw materials to manufacturers nationwide With a healthy blend of both experience and youth, Chemfreight invests greatly in its staff, training and regulatory systems in order to meet compliancy in both our warehousing and transport operations.

With IT systems developed specifically for the storage and distribution of chemicals, Chemfreight is continually improving these systems to meet ongoing changes in compliancy regulations, while also allowing for the passing of information in real time through B2B technology between clients and Chemfreight.

Approximately 14 years ago through client demand, Chemfreight took a side step into “Toll Blending” and formed another division called Chemblend. Starting life as a one-man operation, this has very quickly grown into a very busy six-man operation and due to ongoing demand Chemfreight has plans to expand this side of the operation in the near future.

Chemfreight offers the ability to blend/decant, store and distribute hazardous and non-hazardous goods on behalf of its clients.

Through a hands on approach and leading from the front Harry has surrounded himself with a team of experienced, passionate people who are continually striving to take Chemfreight to the ”next level” and beyond.

Please direct enquiries to: • Harry Price, Managing Director, phone 09 272 5522 • Debra Pickering, General Manager, phone 09 272 5521

Handling hazardous substances

By Rex Alexander, Envirocom NZ

The changes that are intended for the Health and Safety legislation will, or may significantly, alter how training of staff is handled with regard to hazardous substances.

staff records. There exists we believe significant risk to a business in that approach.

The proposed regulations that industry and affected parties recently submitted on, question whether the qualification of Approved Handlers remains necessary.

We have no issue with and in fact welcome stricter criteria on course material and delivery. We do however, and in this we are supported by industry, both major and SMEs, question the proposed disestablishment of the Approved Handler training and certification regime.

And it is right to pose such questions when we are embarking on such major changes to health and safety in our efforts to reduce accidents, injuries and deaths in the workplace. Many of those deaths have historically occurred from both acute and chronic exposure to classes six and eight hazardous substances in terms of the health perspective, as well as from fire involving classes two and three sometimes exacerbated by class five oxidizers.

The question then is how best to ensure that workers who handle hazardous substances, or who are in the position of supervising those who do, know the substances, know the controls on the chemicals, know the processes and

WorkSafe New Zealand will be tasked with ensuring the courses on offer and the training material meets yet to be established requirements.

equipment involved, plus know the legislation that governs the work practice.

The proposal is that the person conducting the business or undertaking (the PCBU) will know best what the staff require for his or her particular business, will be able to source and assess the training providers and course material and then document that provision of training delivery in the

There remains significant value and safeguards to businesses and workers in a certificate qualification that assesses the worker’s competence to do the job and provides information on the controls and the implications around substance approvals. Especially so when delivered by those of proven competence, qualifications and experience in the field.

The course material covering the legislation and substance approvals has been developed from qualifications and experience gained through more than 40 years involvement, including operational fire fighting, fire safety and investigation, fire engineering, emergency management and toxicology.

The course is standardised, but can be and is frequently customised for the client and the type of business.

Delivery usually includes a site assessment covering hazardous substance and processes, health and safety issues, PPE and environmental compliance, emergency management and signage requirements.

Visit: www.envirocom.co.nz

Envirocom (NZ) Limited provides courses accredited to Unit Standard 20645, moderated through a number of client company and education provider assessment processes.

been seen

The people, their faces and all the right places - Canterbury

A large number of companies turned up to last months worksafe forum on fatigue and impairment, with leading experts from Australia and locally at the Ridges function centre. Presenters explained what fatigue is and gave good advice how to manage both fatigue and impairment in the workplace.

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Jen Dransfield (Constract Construction), Dennis Henry (Scrit), Aaron Watson (Fulton Hogan)

Kathryn Heiler (Worksafe), John Beattie (Downer Group)

Mark Idiens (Hazard Co), Georgette Janssen (ECL Builders), Gary Hilton (EQR)

Dave Isaac & James Poff (City care), Colin Massey (Sicon Ferguson)

Roy Biljoen (Fletchers), Cornel Janse van Rensburg (Leigh’s Construction)

Josh Tekaat (Calcon), Jim Cummings & Lucy Donnelly (Adecco)

Managing workplace fatigue Everyone in the workplace has health and safety duties to prevent and manage the risk of fatigue.

• Provide and maintain facilities for the safety and health of employees at work

Both employers and employees should know what their responsibilities are and take reasonable care for their own safety, plus the safety of others who might be affected.

• Ensure as far as reasonably practicable that working arrangements are not hazardous to employees

Workers should: • Comply with reasonable instructions of their employer and/or the person conducting the business or undertaking where they work • Co-operate with any health and safety policy that has been notified to them • Ensure they are adequately trained to complete the tasks and to identify risks associated with their work, including fatigue.

Employers and those conducting a business or undertaking have a general duty to: • Ensure as far as reasonably practicable the health and safety of their workers • Provide and maintain a working environment that is without risk to health and safety

• Ensure that machinery and equipment are safe for employees

• Ensure adequate training to complete tasks.

• Engage, so far as reasonably practicable, with workers with respect to health and safety matters.

Overlapping duties More than one person may have overlapping duties to manage the risks caused by fatigue in the workplace. In these situations, there should be communication between the duty holders to identify and assess health and safety risks associated with fatigue, and to work together in a cooperative and co-ordinated way so these risks are eliminated or minimised so far as is reasonably practicable.

Assessing the risks There may not be obvious signs of fatigue at the workplace, but this does not mean it is not occurring, or that factors which may increase the risk of fatigue are not present.

Fatigue is often caused by a number of inter-related factors which can be cumulative.

When assessing risks, contributors to fatigue should not be considered in isolation.

The first step in the risk management and assessment process is to identify all reasonably foreseeable hazards that could contribute to fatigue.

Factors that can contribute to fatigue include: • The mental and physical demands of work • Work scheduling and planning • Working time • Environmental conditions, and • Individual factors.

Effective risk assessment and management of fatigue can help an organisation’s productivity and increase performance by reducing workplace incidents and injuries, with reductions in absenteeism and staff turnover.

Preventing fatigue Once fatigue is identified as a risk, the next step is to take measures to prevent and manage that risk.

If it is reasonably practicable to do so, the risk of fatigue should be eliminated (for example by making changes to shift patters or workloads). The best way to eliminate fatigue risks is to eliminate the factors that cause it.

If elimination is not reasonably practicable, the risks must be minimised.

What is reasonably practicable to do to manage the risk of fatigue will vary depending on the type of industry, the structure of an organisation and the person carrying out the work.

Develop a Policy Develop a fatigue policy for all workers, managers and supervisors. This policy should include information about: • Maximum shift length and average weekly hours • Work related travel • Procedures for reporting fatigue risks • Procedures for managing fatigued workers.

Make sure that anyone can report fatigue related issued to supervisors and managers, and consider fatigue as a factor when investigating accidents. Also train your employees on fatigue management.

Charting new territory The Canterbury Safety Charter was launched in July 2013 in conjunction with 33 leaders of a number of government organisations and companies who all shared a desire to improve safety standards in the rebuild.

The Charter includes a vision,10 aspirational commitments and detailed actions designed to meet those commitments.

Signatories, many of whom are competitors, have all committed to the 10 stated commitments, aiming to create a consistent and collaborative approach to health and safety on all worksites in the rebuild.

• In the 13 months or so since it was launched, there has been a significant amount of work involved in the Safety Charter, including: • The development of a self-awareness tool for signatories to assess their performance against the Safety Charter’s 10 actions • The launch of a Safety Charter official video • Three quarterly events • Safety Charter awareness material for sites across the rebuild

• Draft guidance on leadership best practice is nearly complete for signatories • An awareness campaign about health and safety on site, around the Safety Charter’s 10 actions.

• The Charter reached 100 signatures in July and the goal is to reach 200 by the end of the year, will you part of their goal.

What would your organisation get when you sign up?

Signatories can use the charter’s branding, including on their safety material, website and annual reports.

They can download posters and brochures about the charter to use in the workplace. They also receive a poster sized copy of the charter for their leaders to sign and display at work. The names of all companies signed up to the charter will be displayed on the charter’s website; www.safetycharter.org.nz Leaders wanting to sign or endorse the Charter should contact info@safetycharter.org.nz - it does not cost you, it just requires the leaders to agree that they and their organisations will implement the charter’s actions.

They are also giving their backing to the charter’s vision and commitments.

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The workplace safety store that comes to you Acardo has gone some way to making health and safety purchases a much easier, efficient and enjoyable experience, by taking H&S tools to the trade.

Determined to make the entire process easier for businesses from small to large, Acardo brings the gear to you with their specially designed workplace safety store on wheels. ”The point of difference for us is service. We are a well stocked retail outlet on wheels” explained Acardo owner Peter Gillman. ”We are able to visit our customers at their workplace, cutting their down time, by letting them select products, complete payment transactions and have them provided with the best products there and then.”

“ Acardo has 100’s of suppliers of everything from hard hats to safety boots and in between, including many of the best brands in the Health and safety business.

”

The bonus is that because most workplace safety equipment and apparel is relatively compact, most stock requirements can be kept in the van.”

Acardo Supplies Safety footwear • Vests • Gloves Overalls • Workboots • Dust masks Eye and ear protection • Hard hats First aid kits • Respiratory protection And much more, from all the top brands

Acardo has 100’s of suppliers of everything from hard hats to safety boots and in between, including many of the best brands in the Health and safety business.

Because Acardo has a premise at 235 Waltham Road they are able to service the city with a great back up to the van visits.

Bring customer service and knowledge out from behind the store front and taking it to the construction site, factory floor, tradesman’s site and wherever else safety equipment and safety apparel is required.

Acardo’s specially designed vehicles are carrying the right stock, no matter what type of industry they’re visiting.”

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