BY: MANSI GUPTA
01 About the project This is the project that was given to me by my college professor under the ui /ux subject in which we had to redesign an app.
About the app This redesigned version of the app will help you manage your home delivery orders well.
02 USER RESEARCH To do complete research on the project I went through the various steps which helped me understand my user well. The steps included are listed below.
Questionnaire and Analysis INTERVIEWED 40 CUSTOMERS NORTH INDIAN
ORDERING TIME OF CUSTOMERS 15% - 12 PM TO 5 PM 15% - 5 PM TO 8 PM 60% - 8 PM TO 10 PM 10% - 10 PM TO 12 AM
SWEET DISHES
30 25
5%
FAST FOOD SOUTH INDIAN
35
15% 5%
20 15 10
CONTINENTAL
10%
ITALIAN FOOD
10%
5
MEXICAN FOOD
5%
PREFERENCES OF ORDERING
BOOK A TAB LE
6
5
10%
NIGHTLIFE
7
CHINESE FOOD
40
DINING
4
25%
RK
8
HEALTHY FOOD
FOOD @ WO
3
9
45
P
2
10
50
15%
SELF PICKU
1
RY
12
HOME DELIV E
11
12
11
1 2
10
8
4 7
6
5
5 MINS 40%
11
1 3
9 8
4 7
6
12
5
10 MINS 40%
YES - 33.3%
1 2
10
2
10 3
9
12
3
9 8
4 7
6
5
15 MINS 20%
OFFERS
11
NO - 16.7% ALWAYS - 11.1% SOMETIMES - 38.9%
HOW MUCH TIME DOES IT TAKE TO ORDER DO OFFERS CHANGE YOUR MIND 5 MINS
10 MINS
15 MINS
- Order pre decided - Open the app - Search their restaurant - Order the item - Apply discounts - Pay via cod or online wallet
- Order not decided - Open the app - Scroll down and see various restaurants - See various food items - Select 5 of them - Takes time to decide - Decide one of them - Pay via cod or online wallet - Order placed
- First time user - Open the app - See the interface - Navigate the options - Then visit the discounts - Decide upon what to have - Time taken in signing online wallet - Order not decided - Opens the app - Scrolls down and see various offers - Select among which offer gives more benefit - Then gets confused among various food items - Then selects one among so many - Pay via cod or cod
REASON FOR DELAY IN MAKING ORDER TOO MANY OPTIONS TO CHOOSE FROM. I AM NEVER CONFUSED I DESCIDE EARLY. IT’S RARE WHEN I AM CONFUSED. I DON’T KNOW WHAT I WANT TO HAVE. I SEE TOO MANY OPTIONS. I WANT TO EAT EVERYTHING. WHEN I DON’T FIND MY CUISINE . FIRST TIME USER. PROBLEM TO UNDERSTAND.
USER PERSONAS
Problems Respondents indicate that they have problem in wasting food, they are not able to find particular cuisines, lack of reviews, complicated apps, lack of pictures of dish and delayed order making.
Solution The app now solves the problem of time taken while ordering for an old customer as well as the new one by providing the food categories. Now, the serving quantities, pictures of each dish and reviews per dish will also be initiated.
03 DEFINE AND IDEATE Riya Malhotra’s Storyboard
Before Redesigning
Working whole day
Difficult to cook
Working whole day
Difficult to cook
Difficulty in find her favourite cuisine
Takes lot of time to find her cuisine
After Redesigning
Giving food categories makes it easier
Saves time
Naina Singh’s Storyboard
Before Redesigning
Goes to college
Works part-time
Sees lot of offers of various types
Takes lot of time to find offers on just fast food
Goes to college
Works part-time
Get offers as per your choice (fast food)
Saves time
After Redesigning
USER FLOW SPLASH SCREEN
HAVE AN A/C
Skip
Continue with Facebook
CATEGORIES
RESTAURANTS
OFFERS
FILTERS
Continue with Google Continue with Gmail
BASKET
NORTH INDIAN
BILL
SOUTH INDIAN FAST FOOD
RING THE BELL
CHINESE CONTINENTAL FOOD ITALIAN FOOD
ONLINE PAYMENT
ORDER CONFIRMED
HEALTHY FOOD MEXICAN FOOD ALL
ORDER PREPRATION SCREENS
REVIEWS
LOW FIDELITY WIREFRAMES Splash Screen
Confirm location
Login page
Selected category
Categories option
Filters
Location search
Restaurant menu
HIGH FIDELITY WIREFRAMES Splash Screen
Confirm location
Login page
Selected category
Categories option
Filters
Location search
Restaurant menu
Selected dish
Order confirmed
Basket
Food being prepared
Basket + Price
Track order
Options
Payment method
Food delivered
Reviews
04 TYPOGRAPHY AND COLOR Typography
Aa
ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz 0123456789
Color
