PLUMBER T H E O F F I C I A L M A G A Z I N E O F T H E M A S T E R P L U M B E R S & G A S F I T T E R S A S S O C I AT I O N O F WA
MASTER
ISSUE 20 | AUTUMN 2018
W E ST E R N AU ST R A L I A
ASBESTOS EXPOSURE
Time to get tested • Drinking water standards • Vehicle review: New-look Camry • More benefits for members
MASTER PLUMBER | AUTUMN 2018
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MASTER PLUMBER | AUTUMN 2018
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MASTER PLUMBER MAGAZINE | Issue 20 | Autumn 2018
CONTENTS Working together because public health matters A s u m m a ry o f ac h i e v e m e n t s
18 Asbestos exposure
21
Experts urge plumbers to get tested
Report on member value in 2017
Old favourite takes on a whole new look
6 Editorial
BUSINESS ESSENTIALS
41 Aquablend upgrade
35 Career management
10 MPGA Diary
36 Data Security
LIFESTYLE
12 From the CEO
42 Toyota Camry review
NEWS & VIEWS
37 Company fined for underpaying worker
14 Building Commission
PRODUCTS & SERVICES
16 Seek-a-leak
39 Rheem backs racing team
FEATURES
33 Bumpy road to product launch
40 Jetters for hire
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President’s Report
Business Essentials
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Summary of Achievements
New thermostatic shower
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New Camry
Rigid monitors
MEMBERS 46 Member benefits 50 Brett’s Peek
Viega Visign flush
Products & Services
Members
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200 180 160 140 120 100 80 60 ®
Brand/ Model
Dux Prodigy 5 Star
Rheem 5 Star
Energy Efficiency Storage Capacity
AquaMax Stainless Steel
Rheem Stellar® 5 Star
5 Star 135L
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130L
160L
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INSTALL A MASTER PLUMBER | AUTUMN 2018
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EDITORIAL
FOCUS ON BUILDING GREATER VALUE In the first issue for 2018, we look at the growing list of benefits available to members and revisit the very sobering issue of asbestos exposure.
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HEN considering membership of any association, group or club, we all want to know what we get for our money. It’s not a selfish sentiment by any means. After all, few of us want to part with our hard-earned dollars if we get nothing in return. The question of how to deliver value to members is one that the team at the Master Plumbers and Gasfitters Association of WA takes very seriously. We’ve certainly kicked some goals over the past 12 months, from protecting and promoting industry and public health, to helping members do better business, to building the list of special offers and discounts for you to enjoy outside the workplace. Turn to page 26 to check out the report of issues and achievements in 2017. Then flick to the back of the book where you’ll find just a few of the offers available to you, your staff and families. As plumbers, it’s highly likely that many of us have been exposed to asbestos in the workplace. In fact, the risk continues with WA still having an extensive spread of aging buildings and worksites that contain asbestos. We spent some time at the Asbestos Diseases Society of Australia to find out about the importance for plumbers to be tested. It’s well worth taking the time to read the feature, starting on page 18. The Toyota Camry has long held the reputation of being a favourite among
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older drivers. But don’t be surprised if you’re left in the wake of a new, younger demographic of Camry fans because it’s had a comprehensive makeover on the outside and under the hood. We took to the streets to put it through its paces – find out our verdict on page 42. Ever wondered what it takes to bring a new plumbing product to market? It’s certainly been a challenging if not interesting road for the founders of a family company providing a new range of thermostatic showers to the Australian market. You can find out about their journey on page 33. When it comes to job seekers and finding the right people, there’s a new career management and recruitment platform about to hit the market. It’s specifically designed for tradies and aims to greatly simplify the process of matching the right people to the right jobs. It’s one of the stories in Business Essentials, starting on page 35. We also cover off some new products and go on the road with Business Development Manager Brett Peake, who’s been touring the north of the State to catch up with members. If you have any comments, questions or suggestions for stories in upcoming issues, please email us at newsroom@mpawa.asn.au. Happy reading!
Ed
The Editor
PUBLISHER: Master Plumbers & Gasfitters Association of Western Australia EDITING & DESIGN: Spoke Public Relations E: hello@spokepr.com.au ADVERTISING INQUIRIES: advertising@mpawa.asn.au EDITORIAL INQUIRIES: newsroom@mpawa.asn.au Master Plumbers and Gasfitters Association of Western Australia POSTAL ADDRESS: PO Box 5218, East Victoria Park, WA 6981 PHYSICAL ADDRESS: Level 3, 353 Shepperton Rd, East Victoria Park, WA 6101 PH: (08) 9471 6661 FAX: (08) 9471 6663 WEB: www.masterplumbers.asn.au MPGA OFFICE BEARERS: President: Geoff Kelly Vice President: Ron Grant Immediate Past President: Bill Busby CEO: Murray Thomas EXECUTIVE COMMITTEE: Derek Rowe, Paul O’Leary, Paul Manifis, Matt Johnson, Max Jones, Michael Harley, Peter Dawe, Mark Sadler ISSN 2208-2255 (online)
Disclaimer: While all care has been taken to ensure the accuracy of the information included in this publication, no responsibility is taken, unless expressly indicated, by the Master Plumbers & Gasfitters Association of WA for any inaccuracies. Inclusion of opinions, statements and comments does not constitute endorsement by the MPGA or related entities of such content. Content within this publication is protected by Australian copyright law and may not be reproduced without express written permission by an office bearer or delegate of the MPGA.
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PRESIDENT’S REPORT
Hitting the road running in 2018 By GEOFF KELLY
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HILE 2017 was largely a year of establishing the right foundations to take the Master Plumbers & Gasfitters Association of WA into the future, 2018 has started with a bang. And it is unlikely to slow down any time soon. We have set up and implemented a range of initiatives to provide greater value to members. But more importantly, we have reestablished our place at the table with State and federal government agencies and organisations to represent the industry and public health on a range of important issues. One of those issues is point-of-sale legislation on plumbing products. It is an issue we have championed for a long time, and one that has made the headlines more recently due to ongoing problems with non-compliant and unsafe products. Following a joint investigation by the MPGA and the Sunday Times, a number of retail outlets in WA have removed some products from shelves and others are reviewing stock in relation to Australian Watermark compliance.
While the removal of a few products from retail shelves may not seem like a big deal, the ramifications have the potential to change the entire supply chain for the better. For many years the plumbing industry has pushed to close the legal loophole that has seen plumbers being held accountable for the use of non-compliant products. But the chain reaction that is now in motion gained significant momentum after the public outcry over lead contamination at the Perth Children’s Hospital. It has now moved another step along that chain with retailers removing product from sale. That means demand for that product has immediately ceased, so suppliers will need to source alternatives that do meet compliance standards, and manufacturers in turn will have no choice but to adapt or go elsewhere. While no one has a crystal ball, it would seem that legislation and tighter control over products is inevitable. Of course, there is still a long way to go and that means many busy months ahead for the MPGA and the industry. To assist the process, we have
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established the Merchant and Manufacturer Sub-Committee (MMSC) to ensure all facets of the supply chain are represented and can have input into the way the industry moves forward. The MMSC meets quarterly and we will report back to members on progress and outcomes in regards to this and other issues. Another significant achievement for the industry is the introduction of the MPGA’s Report Illegal Plumbing (RIP) service, which allows plumbers and members of the public to confidentially report suspected illegal and unsafe plumbing works. RIP was introduced after a big number of inquiries from members into what the MPGA and Plumbers Licensing Board were doing to help put an end to plumbing work being carried out by unlicensed, unqualified and incompetent people. That may be a lofty ambition, but any contribution we can make to protecting and improving the reputation of the industry, and more importantly to ensuring health and safety are given the highest priority, is a valuable contribution. Because public health matters.
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MPGA DIARY
Busy start to year for MPGA team The Master Plumbers and Gasfitters Association of WA executive and management teams have commenced the year with gusto, representing member and industry interests at a broad range of State and national meetings and events. Following is just a snapshot of the pages of the Association’s diary over recent months and highlights of a few key activities.
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February
5th Watercorp presentation at UWA 6th Plumbing Industry Reference Group meeting 7th Meeting with Water Minister’s office re grey water 9th Master Plumbers Australia meeting, Hobart 19th ABCB meeting, Canberra 22nd Meeting with Watercorp re remote communities 26th Plumbing Licensing Board meeting
March
1st ABCB meeting, Canberra 6th Meeting with Irrigation Australia 7th Meeting with CCI WA on ERA media release 8th ABCB teleconference 14th Meeting with ATCO Gas re plumbing depths 15th Meeting with Building Commissioner Ken Bowron re plumbing regulation review update 26th Industry Advisory Group reference group workshop 28th MPGA 2018 AGM
April
4th PIRG Meeting 4th Meeting with Ken Bowron & David Hillyard re consumer protection warning 5th Reddifund Board meeting 5th Meeting re remote plumbing training
Watermark Point of Sale (POS) lobbying and advocacy The MPGA has been voicing its concerns in relation to the absolute importance for ‘Point of Sale Legislation” to be introduced. Recent publicity in the Sunday Times and in the Senate has certainly made an impact both on a State and National level. Industry Advisory Group on Security of Payments Our participation is essential as the government review commences to ensure the position of plumbing contractors in this process is clearly articulated. The outcome will be an improved payment system that works for MPGA members. Inquiry into the reform of business licencing in WA The MPGA has provided feedback to the Economic Regulation Authority in relation to its reform process on business licensing in WA. The MPGA has been clear in its response for the continuation of plumbing and gasfitting to remain a licensed trade under any reform agenda. See www. erawa.com.au for more details. Review of the Apprenticeship Training Package The MPGA has been actively involved in preparing a discussion paper on the need to review the Certificate III Plumbing and Gasfitting Training Package in WA. Our report will be circulated to members and available on our website.
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FROM THE CEO
ASSOCIATION PUSHES FOR DRINKING WATER STANDARD By MURRAY THOMAS, CEO
The Master Plumbers and Gasfitters Association of WA is pushing for the introduction of a standard method for taking samples of drinking water for testing.
T
here is currently no standard process in Australia for taking samples of drinking water to test for contained metals. The Australian Drinking Water Guidelines (ADWG) specify the allowable maximum concentration of various metals in potable water. But while the ADWG information is very clear, Australia has no prescribed method for taking samples. The sampling method is in the hands of the agency that carries out the testing, which means test data inconsistencies can occur within a series of tests. When testing involves a large, taxpayer-funded project such as the new Perth Children’s Hospital, results can vary greatly. Apart from those inconsistent results leading to sensationalist media coverage that has the potential to create public hysteria, there is no definitive data that can be used to contribute to wellinformed discussion or solutions. There may also be other consequences such as costly delays in project completion and speculation about whether plumbing products installed at the site are compliant with the WaterMark Certification Scheme. But most importantly, there could be ongoing risks to public health that remain unreported while inconsistent data is being presented. There are multiple reasons why metal concentrations can vary in drinking water. These include the type of materials in the plumbing system, the age and complexity of the system, usage patterns, flow rates, stagnation areas, chemicals introduced into the water supply, water temperature and fluctuations in water quality.
Why sampling methods can impact results Three main factors in the sampling method can affect the results of a test:
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• Length of time water has been stagnant before testing - the longer the water has been sitting stagnant in metal alloy pipes and fittings, the higher the concentration of metals is likely to be. • Time elapsed between sampling if two samples are taken 24 hours apart, the second sample is likely to have higher concentrations than would occur in samples taken at hourly intervals due to the frequency and volume of water flow • Volume of the sample - the larger the sample volume, the more flushing occurs and therefore the concentration is likely to decrease. With a standard sampling method, these sorts of variables will be eliminated so test results are more consistent.
Processes to establish a standard method A team of industry and stakeholder representatives should be established to investigate and design the method. The process must follow recognised scientific principles and include very specific instructions about the stagnation period before samples are drawn, the number of samples taken and the volume of water in each sample. The aim should be to replicate, as closely as possible, the way in which people would consume water over the course of a day at the site concerned. For example, this might mean taking one sample after the water outlet has not been used for a defined period to simulate what happens in a household or public facility overnight, followed by a series of samples taken at shorter intervals to simulate daytime use. It is also important to consider having different sampling methods for different types of buildings. For example, the pattern of water consumption in a residence is very different to the pattern in a large hospital.
It is also important to recognise that testing for healthy water is different to investigating the cause of contamination. Metal can come from various sources within a plumbing system including, but not limited to, pipes, soldered joints, tapware and valves. The concentrations of contaminants can also vary with factors such as age, corrosion or whether the components were manufactured according to standards. It is also possible for metal to be naturally present in water before it enters the system. A well-designed and prescribed sampling method, in most cases, should leave no room for debate or subjective judgement. The metal levels will either be within guidelines or they will not. If they are not, it may be appropriate to use different sampling methods to identify the source of contamination. After an investigation and any remedial work that follows, the standard test for metal levels should be repeated to validate whether the issue has been solved.
Recommendation We propose that the test method should become part of an existing Australian Standard such as AS/NZS 5667.5:1998 – Water quality—Sampling – Guidance on sampling of drinking water and water used for food and beverage processing. Our recommendation is that representatives of industry groups such as The MPGA, our interstate counterparts, merchants and manufacturers, certified testing organisations and government/industry health representatives should form a team to drive the process of designing the test method and amending the appropriate Standard. The MPGA has drafted a discussion paper on this topic which will be made available for input and public consultation soon.
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VALSIR FEATURE
NEWSAt& VIEWS Alesandro: the moment we have 41 European countries participating. Antonio: Why do this research? What is the expected outcome and what are we hoping to learn? Alesandro: The purpose of this research is to have a better understanding of modern municipal water condition and stimulate the research on best solutions for water transportation. This also perfectly fits the values of Valsir, built on a strong approach to sustainability.
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Antonio: How is this study different from previous similar study? Alesandro: To our knowledge, there have been no private ESTERN previous Australia’s Department of Mines, Industry Regulation and tests in this matter. (DMIRS) has formally merged Antonio: How can the construction industry be of helpSafety for this the operations of the former Building research project? Commission and EnergySafety to form the Alesandro: We are looking for defective pipes or asand Energy Division. newfittings Building well as water samples of the installation where theKen pipes or Bowron is leading the Building fittings have failed. If you can provide us with a defective and Energy team and holds the statutory pipe or fitting, please contact Tony Infante from Valsir of the Building Commissioner Australia on (08) 9302 6267 or send an email topositions tony@valsirandpack. the Director of Energy Safety. australia.com.au, and you will receive a Valsir Gift Building and Energy oversees the regulation Valsir Australia, Unit 2 / 63 Destiny Way, WANGARA WA 6065. of plumbing, building, painting and building surveying services and is responsible for the technical safety regulation of all the electrical and most of the gas industries in WA. This amalgamation will allow for a
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coordinated and efficient approach to the regulation of these industries. Your interactions with the Department will not be adversely affected by the new structure. All registration and licensing services, as well as compliance, disciplinary and complaint resolution processes, will remain unchanged. For the short term, the Building Commission and EnergySafety contact details and individual webpages will be retained. If you have any enquiries regarding the new structure or services provided by Building and Energy you are encouraged to contact us at bcinfo@dmirs.wa.gov.au or energysafety@dmirs. wa.gov.au.
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NEWS & VIEWS
Plumbers and community urged to Seek a Leak With 50 per cent of residential household water being used inside the home, the plumbing industry plays a vital role in promoting water efficiency.
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he Water Corporation has launched a new campaign to motivate homeowners, schools and businesses to have leaky fixtures repaired. Seek a Leak prompts people to turn off all taps and water-using devices, and gives them instructions on how to read their water meter to help identify any leaks. The online tool created for the campaign allows anyone to enter the red numbers at the top of their water meter and helps them to find a licensed Waterwise Plumber to fix the leak. The campaign promotion features an eye-catching image of a Water Corp employees playing with Kep, Australia’s first leak detection dog. Campaign posters, which are available online for members of the public to print and are also being distributed in the community, advertise that Kep can find underground leaks and call on the public to try and find leaks too. For more than 10 years, Water Corporation and the Master Plumbers and Gasfitters Association of WA have been successfully running the Waterwise Plumber Program. The program equips plumbers with water efficiency advice and knowledge for installing and retro-fitting waterefficient products to help WA become a more waterefficient state. Advantages to MPGA members of becoming a registered Waterwise Plumber include promotion by the Water Corporation and being selected as a preferred supplier for various Water Corporation programs and projects. To participate in the program, please contact waterwise. programs@watercorporation.com.au or call (08) 9420 3152.
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NEWS & VIEWS
LEAD-FREE DRINKING TAPS SET TO CHANGE THE GAME
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ERTH-based Galvin Engineering has tackled the recent issues of lead contamination head-on with the release of a range of stainless steel push-button drinking taps. Managing Director Chris Galvin said the Australian owned and operated company developed its GalvinClear stainless steel range of Ezy-Drink taps in response to the growing demand from the community for a lead-free alternative. “Our traditional push-button drinking taps are manufactured from high quality brass, and while the existing range meets strict Australian Standards and are totally safe for potable water, we are offering a greater level of choice due to the demand in the market,” Chris said.
“The lead-free Ezy-Drink push-button taps are ready for installation in schools and public places including parks, recreation centres, concert venues and hospitals. “GalvinClear is backed by Galvin Engineering’s strong commitment to produce quality taps and fixtures which support the health, well-being and safety of our community.” Mr Galvin said the company would continue to develop advanced products that safely deliver drinking water. “As an Australian provider of high-quality taps and fittings, Galvin Engineering continually tests its products to ensure they are fit for purpose, safe and comply with strict national regulations and standards,” he said. “GalvinClear drink taps are fitted with a rubber mouthguard that has been specially designed to protect teeth, which is ideal
for school children and those who need a quick drink on the run. “In addition to the safety benefits of the design, the GalvinClear Ezy-Drink pushbutton technology delivers a steady flow of drinking water and prevents wastage.” An electronic activated system has been developed to complement the Ezy-Drink range for use in schools where taps could remain unused for extended periods during holidays. The mains or battery-powered unit can be set to purge the taps at pre-determined intervals, ensuring water does not remain stagnant and thus reducing the amount of metals that may leach into the water from the plumbing system. It also helps inhibit the growth of bacteria such as Legionella. “We often forget that safe drinking water is an essential part of our everyday lives and at Galvin Engineering we continue to create products that support health and well-being,” Mr Galvin said.
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Plumbers urged to seek asbestos health checks
While workers from the former Wittenoom mine represent Australia’s public face of asbestos exposure, it is an epidemic that will impact far more people. ALL PICTURES courtesy of ADSA
THE Asbestos Diseases Society of Australia and Master Plumbers and Gasfitters Association of WA are urging plumbers to be tested for asbestosrelated diseases. Simon Shepherdson reports.
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CCORDING to the Asbestos Diseases Society of Australia’s resident physician Dr Greg Deleuil, all West Australians did or still do live in an environment containing asbestos. It’s a sobering thought. But given the State was one of the world’s leading producers of asbestos from the 1930s until the 1960s, and that products containing asbestos were approved for use until the mid-1980s, it is easy to see why.You don’t have to look too far in the metropolitan area to see asbestos fences, roofing, house
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cladding or eave linings. “Wittenoom produced 140,000 tonnes of asbestos a year and 60,000 tonnes was shipped overseas,” Dr Deleuil said. “That means 80,000 tonnes was kept here for use in building and construction. “So we have all lived in an atmosphere of asbestos in one way or another.” Dr Deleuil runs a clinic twice a week from ADSA’s Osborne Park headquarters, providing initial testing and ongoing monitoring. Commencing his career as a dive medicine specialist, Dr Deleuil completed his training at HMAS Penguin naval base in Sydney before moving to Perth in the 1980s. He brought with him some of the most advanced dive medical testing equipment available at the time, which attracted the attention of ADSA. The society needed access to such equipment to carry out testing and monitoring for asbestos-related diseases. Dr
Deleuil agreed and has continued in the role for more than 30 years. He says the point of plumbers getting tested is to ensure there is a baseline against which future monitoring can be compared. “Anyone who has been exposed to asbestos throughout their lives, and particularly a person who has worked with or around it, needs to be on the record,” Dr Deleuil said. “That way we can continue testing over time and it’s far easier to do a comparison when you have a baseline.” ADSA recommends all plumbers undergo tests 15 to 20 years after commencing onsite work. One of the issues in diagnosing asbestosrelated diseases is that you have to look for it. For that reason, general health checks can often miss or misdiagnose it. ADSA offers a full screening service which is entirely free of charge.
WHAT ARE ASBESTOS DISEASES? There are four identified asbestos-related diseases. They include: • Pleural plaques (calcification of the lung lining) • Asbestosis (gradual fibrosis of the lung) • Lung cancer • Mesothelioma (cancer of the mesothelial cells that line the outer surface of most of the body’s internal organs) According to ADSA Policy and Events Manager Simone Vojakovic, there is anecdotal evidence that asbestos can also lead to multiple other types of cancer. “Children who grew up in Wittenoom are over-represented for all forms of cancer,” she said. “But to date, it’s just been an observational study and no scientific link has been established.” Mesothelioma and asbestosis are compensable diseases – in other words, victims can claim workers’ compensation and other forms of insurance or financial assistance. There are various types of mesothelioma but there is currently no cure for any type. However, some forms respond well to treatment, prolonging life expectancy and quality of life. Similarly, asbestosis has no cure. While not a cancer, over time it typically leads to substantial loss of quality of life and is usually fatal. The good news is that Perth is one of the world’s leading centres for research and treatment of asbestos-related diseases. ADSA carries out fundraising on an ongoing basis and has recently established a scholarship to fund ongoing research in the bid to improve treatments and find cures. WHY GET CHECKED? For some people, the prospect of finding out they have an asbestos-related disease is too daunting. “Some people think that given it can typically take 25 to 30 years from the time of exposure for symptoms to show, they’re better off not knowing,” Simone said. “But many of the people presenting to us with symptoms are in their 60s and 70s and in some cases the disease is quite advanced, so their biggest concern is for the welfare of their families. “We are not only here to provide medical services, but to assist with obtaining legal advice and ongoing support for victims and their families.”
The testing process
Initial testing involves an unobtrusive spirometry test
T here’s no denying that being tested for any potentially life-threatening illness is a nervewracking experience. Simon Shepherdson explains what’s involved.
I
did not consider my risk of asbestos-related disease to be particularly high. But after talking through my history of renovating old houses, visiting Wittenoom as a teenager and playing in old farm buildings in my childhood, I discover I am in a moderate risk category. So it is with some trepidation that I enter Dr Greg Deleuil’s consulting room. The initial process is much like a dive medical. Dr Deleuil explains that the main similarity between checking for asbestos related diseases and dive medicine is that testing involves a spirometry reading – essentially an analysis of lung capacity and airflow. It’s a completely non-invasive procedure. Each patient has their height, weight and age recorded, then takes one big breath and exhales into a disposable tube attached to a small desktop machine. The resulting graph, which shows total flow volume on one axis and volume over time on the other, is displayed and printed out within seconds. Dr Deleuil is quick to point out the spirometry test does not provide a definitive diagnosis. But the results can quickly identify if something is out of the ordinary and further investigation is required. Fortunately for me, my result comes back as normal, but Dr Deleuil immediately picks that I am asthmatic. The distinctive curve from the point that I reached my peak flow to the end of my exhalation is the telltale sign. In normal, healthy lung function, it would be a straight line. Dr Deleuil says someone suffering from an obstructive lung condition, which can signify asbestos related diseases as well as many other issues, typically shows lower overall readings. The primary objective of spirometry testing is not to identify illness, but to create a baseline against which to compare future readings. Anyone who presents to ADSA with a known history of asbestos exposure is typically referred to the next step of the process - a highresolution chest scan - as a precaution. Assuming the outcome of that scan shows no signs of disease, the patient is usually advised to come back in a year or two for comparative testing. If the scan does show signs for concern, the patient is referred on to a respiratory physician for further investigation and diagnoses.
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ADSA predicts the rate of diagnoses in Australia will hit a peak between 2020 and 2025. In some cases, identifying symptoms early allows successful treatment to be implemented. In the case of lung cancer, the chances of full recovery increase the earlier it is diagnosed. Dr Deleuil says there are genetic factors that increase some people’s propensity to contract asbestos-related diseases, although science has not yet determined the specifics of those factors. Nevertheless, he says it is especially important for people with a family history to be tested. There is also a definite link between smoking and asbestos exposure leading to illness. “The combination is almost certainly a killer,” Simone said. “And it’s not just the addition of one and the other, but risk factors have a multiplicative effect for those who have been exposed and continue to smoke. “So the first thing people at risk should do is give up smoking.” THE ROLE OF ADSA ADSA provides a broad range of support services in relation to asbestos diseases. As well as bulk-billed medical checks, the organisation assists with legal and insurance issues on behalf of victims. There is a three-year statute of limitations from the time of diagnosis for sufferers to lodge claims for compensation. That becomes one of ADSA’s primary areas of focus when people have been diagnosed. One of the biggest issues is accessing detailed records. “A lot of tradespeople are not the world’s best record keepers and getting hold of details from 20 or 30 years ago can be very difficult,” Simone said. “But it’s really important for people to keep their records, from the commencement of their apprenticeship right throughout their working life, so that in the unfortunate event a claim for insurance or compensation needs to be lodged, all the necessary background information is readily available.” Simone recommends that all tradespeople maintain adequate records of where they have worked and for whom, as well as copies of all registrations and licences related to that work. Counselling and family support services are also provided by the society.
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MPGA representatives Brett Peake and Dean Harnett participate in the 2016 ADSA Walk.
ADSA walk raises lifesaving funds THE ASBESTOS DISEASES Society of Australia Walk for Research and Awareness is an annual event to raise lifesaving funds for medical research into a cure for asbestos caused cancers and to raise awareness of the risks of asbestos exposure. Each year, the walk takes in a different area of the State. This year’s event commences at Wave Rock near Hyden on 9 September and takes in towns such as Kulin, Quindanning and Harvey, before participants head north along South Western Highway to Perth. It concludes with a walk from the Perth Railway Station in Wellington St to Parliament House on 14 September. Participants are not required to walk the entire distance – in fact every step is a valuable contribution to raising awareness and funds. For more information, please see asbestosdiseases.org.au. 1 PERTH
12 SERPENTINE
KONDININ
2 11 PINJARRA
3 KULIN 4
10 WAROONA 9 YARLOOP 8 HARVEY
WIKEPIN
5 NARROGIN
QUINDANNING
7
6
WILLIAMS
WAVE ROCK HYDEN
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Working together because public health matters A su mmary o f ach i e v e m e n t s
Foreword from the CEO THERE were numerous areas of focus for the Master Plumbers & Gasfitters Association of WA throughout 2017. This report provides a summary of key achievements and changes throughout 2017. Among these were the enhancement of benefits and value for members across the State. The trying market conditions necessitated a shift in the way the Association delivers value to members and I am pleased to report that much has been achieved. In addition, the executive and management undertook a comprehensive review of processes and set about improving the way we do business, with an emphasis on greater convenience and efficiency. The Association was also instrumental in bringing together all parts of our industry to present a united voice on legislative and regulatory matters that impact our industry and the wellbeing of our clients. A key aspect of that was the establishment of the Merchant and Manufacturer Sub-Committee (MMSC). The function of the MMSC is to provide input for issues associated with manufacturing, products and the supply chain in the plumbing and gasfitting industry in Western Australia. Established in the latter part of 2017, the group is made up of representatives
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from manufacturing, supply chain and the MPGA, and will meet on a quarterly basis to discuss, evaluate and provide input on these issues. Yes – it was certainly a busy year. As members, you’ll enjoy more benefits ranging from retail incentives, to better legal representation, greater emphasis on insurance and safety offerings, and greater influence over policy and regulatory matters with the State and Federal Governments. We are here to represent you, the people who keep the WA public safe by ensuring clean water supply and effective waste disposal. On behalf of the entire executive and administration at the Master Plumbers & Gasfitters Association of WA, thank you for your ongoing support. We look forward to continuing the momentum, bringing even greater value to members and upholding public health in 2018. Kind regards, Murray Thomas, CEO
Our industry is constantly changing. It is inevitable with advances in technology, spurred on by increased demand for water and gas resources, and the corresponding need for sustainable plumbing practices. There is also a significant shift in the way businesses are run – by no means unique to our industry – and the ever-present legislative and regulatory changes that can have both positive and negative impacts. Those ongoing changes necessitate a continual evolution of industry and membership groups like the Master Plumbers & Gasfitters Association of WA. During the past 12 months, the pace of change has been unprecedented as we have focused on building greater value for Association members. That has included increased and enhanced member communications, establishing new member deals and benefits, building relationships at every level of State and Federal Government, and a focus on building public awareness of our industry and the importance of using accredited plumbing professionals.
Those ongoing changes necessitate a continual evolution of industry and membership groups like the Master Plumbers & Gasfitters Association of WA.
It is fair to say that 2017 was largely a year of building new foundations to take the industry and the Association forward. With those foundations now in place, the best is yet to come. At the same time, the Association has adopted a process of continual improvement and best practice, meaning the evolution will continue into the future as requirements change.
There is a range of initiatives planned for 2018 that will continue to deliver greater value and build the reputation and broader public understanding of the Association’s role, and the benefits and safety net that comes from using our members. Ultimately, it is all about ensuring the vital role that plumbers play in protecting public health and safety is recognised and maintained by the broader community. We look forward to serving you and working together to continue improving our industry over the coming year and beyond. Geoff Kelly President
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Key achievements 1 Significant progress in the long-term protection of the industry and local communities’ wellbeing and prosperity
Publicity: Regular media coverage to make a stand on impacts to community health and reinforcing the positive image of our profession • Perth Children’s Hospital • Elizabeth Quay Water Park • Watermark legislation Regulatory Reform: Representation on industry boards and advisory panels at State and national level Protecting public health: Lobbying of governments to ensure public health is protected through security of licensing and regulatory control, including major advances on point of sale legislation reform Plumbing Meets Parliament: Attended meeting at Parliament House in Canberra to push for nationally consistent, tighter regulation. Key discussion points included Watermark and point-of-sale legislation on the supply of plumbing products. Remote Community Emergency Plumbing: Following changes to the Plumbers Licensing and Plumbing Standards Regulations in late 2016, the MPGA has continued to work with the State Government to ensure adequate training and regulation are in place. Discussions are ongoing. Industry Round Table – Construction, Plumbing and Services Training Package: In response to plans for national recognition and transferability of qualifications, the MPGA outlined the industry’s desire for staged and final competency assessment for apprentices to ensure geographically-appropriate skills.
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2 Bigger range of member benefits (extended to staff and families as well)
Australian Standards: Free access to AS3500 and AG5601 Toyota: Gold Fleet Discount on all new vehicles Retravision: 12.5% discount on purchases at selected stores; 60-day lowest price guarantee Kleenheat Gas: 30% discount on natural gas; $50 natural gas credit Business Tools: Free and discounted access to products and services to help your business: • Free Pricing & Estimating Guide • Free standard job contract • Free debt collection templates and tools • Discount on Drainage Plumbing Diagrams and E-Plans • Discount on Cited (to check worker credentials) • Tailored insurance reflecting precise industry needs Guides & Legislation: Free access to various guides and legislation Work Health & Safety: 25% discount on SafeX safety management system software and services Industrial Relations: Free representation at the Industrial Relations Commission, EBAs and employment contracts, policies and general IR advice Apprentices: Discounts on apprentice employment Technical Helpline: Free plumbing and gasfitting technical advice on standards, legislation and onsite practical solutions Legal representation: New agreement with Pragma Legal for free and discounted consultation and representation Other benefits: • HBF Insurance - up to 12.5% discount on health insurance; up to 23% discount on home and car insurance • Caltex - fuel discounts • Class 1 Orthodontics - special prices on various treatments • Globetrotter Travel - special travel offers; discounts on Virgin Australia domestic fares, Qantas Club membership and travel insurance
3 Connecting industry & major initiatives
Significant growth in events and attendance: • World Plumbing Day Race Day celebrations • Annual President’s Cup Golf Day • MPGA and Kleenheat Awards for Excellence • Apprentice of the Year Competition • Nick “The Honey Badger” Cummins breakfast • Cricket Legends Lunch • Master Class Series – Tendering Regional representation: Established a regional member sub-committee with representatives from across the State, providing input to the executive from members in regional areas Relaunched magazine and member communications; grew advertising revenue for investment back into the Association Launched new lunch and learn event series to provide business insights Ran statewide Industry Information sessions to inform plumbers of regulatory changes and other industry initiatives
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Industry snapshot The plumbing industry continued to grow in Australia, albeit slowly. For the five years to the start of 2018,
overall growth was 1.5%
At the end of 2017, there were 49,900 people employed nationwide in the plumbing services sector. There are
24,750 plumbing businesses
around the country
The industry accounted for total approximate revenue of
$14 billion
The biggest threat to the industry across the country remains a shortage of skilled labour, while opportunities during the next five years are forecast to come predominantly from growth in warehouse, retail and office construction.
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OUR Year in Numbers 15,208
Total inbound inquiries
2800
New Membership, Benefits, General
880
New Industrial Relations Service
100
Water Corporation Inspection
520
New Legal/Debt Collection
7,712
Flimsy / Sewer Diagrams
926
Technical Enquiries General Public Advertising Safety
1250 220 100 MASTER PLUMBER | AUTUMN 2018
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Industry Engagement RACE DAY
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GOLF DAY
AWARDS INDUSTRY & INFO STATEWIDE TOURS CRICKET LEGENDS LUNCH
HONEY BADGER BREAKFAST
Effective Communications A significant focus on enhancing member communications in 2017 led to a number of new and revamped products. Here’s a summary of the current regular communication tools.
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Master Plumber Magazine After a significant revamp and content review, our new-look magazine took readers well beyond the realm of plumbing. The three issues produced in 2017 included a broad range of news, commentary, lifestyle features, and product and service reviews. It also provided an opportunity to attract new advertisers, hence bringing in increased revenue for investment back into the Association’s member services.
2
Member eNews The monthly email news keeps members informed about industry changes and regulation that impacts the way plumbers and gasfitters carry out business in Western Australia. It also provides links to Association news, events and important media coverage.
3
From the CEO (digital) Association CEO Murray Thomas provides regular opinion pieces and analysis of important industry issues in this digital blog-style email, typically produced every two to four weeks.
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4
News alerts When news breaks that impacts plumbing and gasfitting, we want our members to know in a timely fashion. Our email news alerts could arrive at any time, but rest assured, we aim to ensure you’re among the first to know.
5
Member deals and events When we find a new deal or member benefit, or if there’s an Association event you should know about, we’ll send an email with all the necessary links for you to take advantage of it.
5
Facebook We’ve ramped up our social media activity to keep members and the broader community informed of everything from serious issues to lighter-hearted moments throughout the year. We passed 2,000 likes in 2017 – which we like a lot.
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Connecting Industry Throughout 2017, the Master Plumbers & Gasfitters Association of WA was represented on and convened a number of important State and national groups with a view to continually improving our own standards and ensuring the voice of our plumbing industry is heard across the broader construction sector.
Master Plumbers Australia CEO Murray Thomas and President Geoff Kelly represent the interests of the Association on the board of Master Plumbers Australia, along with the CEOs of most other state-based associations. The purpose is to provide a united voice for the plumbing industry at national level.
Plumbing Industry Reference Group (PIRG) The PIRG is an advisory body providing expert advice to the Plumbers Licensing Board on issues impacting the industry. It is made up of representatives from industry, State Government, training, merchants and manufactures and other stakeholders. The group monitors local and national issues, legislative changes and any topics which may impact the industry and its regulation. Murray Thomas, Geoff Kelly and Ron Grant represent our Association In 2017, topics addressed included updates to the Watermark Certification Scheme and related issues on pointof-sale legislation, lead contamination, proposed changes to regulations on fire hose reels, and issues with plumbing training and licensing consistency across the nation.
Plumbing Technical Advisory Group (PTAG) PTAG is the technical advisory arm to the Plumbers Licensing Board, providing technical input on legistlative and regulatory matters. Geoff Kelly and Ron Grant are the MPGA’s representatives.
Australian Building Codes Board (ABCB) MPGA CEO Murray Thomas is the plumbing industry’s national representative on the ABCB, which is responsible for administering the National Construction Code. Key areas of focus for the ABCB in the past year included development of nationally consistent construction standards (including training and licensing), and addressing non-conforming building products including plumbing fittings, fire safety and energy efficiency.
Merchant & Manufacturer Sub-Committee (MMSC) The MPGA established the MMSC in late 2017 to provide input for issues associated with manufacturing, products and the supply chain in the plumbing and gasfitting industry in WA. The MMSC meets quarterly and initial topics of focus include the need for tighter point-of-sale legislation around non-compliant plumbing products, largely due to the issues with lead contamination at the new Perth Children’s Hospital.
Other representation The MPGA also represents the industry on a number of other boards, committees and panels including:
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Z Construction Industry Training Fund Strategy Group
Z Electrical Licensing Board
Z Plumbers Licensing Board
Z Reddifund
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Z MPA Skills
BUSINESS ESSENTIALS
BUMPY ROAD TO FINDING THE RIGHT MIX AS THE saying goes, if it doesn’t kill you, it will make you stronger.
I
f that’s the case, Rob and Sarah Pond must have developed superhuman strength by now. The founders of Therm-Oz Showers have hit their fair share of bumps on the road to launching their business, which provides cost-effective thermostatic showers to the Australian market. “Therm-Oz Showers was set up to provide affordable, safe thermostatic showers to the Australian public,” said Rob. “The big challenge was coming up with a way to easily and cost-effectively replace existing two-tap showers.” That involved designing and developing a thermostatic mixing valve which fits on to existing tap fittings. Coupled with a slide-rail shower and plug that turns the existing spout outlet into a hanging feature, the entire system can be fitted without the need to alter current pipework or tiling, or carry out electrical work. But Rob and Sarah admit the process of bringing the design to market has thrown up far more challenges than they had thought possible. The couple, who originate from the UK, decided to make Western Australia home after a holiday to visit family in 2013. They admit that within a very short space of time, they were hooked. “When we left, I cried all the way from Perth to Singapore,” Sarah said. “As soon as we got back to the UK, we put our house on the market and started looking at visas to move here.” The answer came in the form of a business innovation visa, which imposed MASTER PLUMBER | AUTUMN 2018
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BUSINESS ESSENTIALS strict time limits to set up a suitably innovative business that would add value to the Australian economy. The Ponds had been surprised during their holiday to discover that thermostatic showers – a common feature in European homes – were almost non-existent in Australia. The few models they did come across were usually purchased via the internet with no existing Australian Standard or WaterMark. Having run a plumbing supplies business in the UK, the couple had a fair idea before moving to Australia of what their innovative business would entail. Rob had designed, developed and supplied innovative, niche products to the UK plumbing and heating industry for the previous 16 years through his existing business. It was not the thermostatic shower itself, but the way it could be fitted into Australian bathrooms that required some innovative thinking. “We worked with some plumbers to determine the various scenarios and made a few prototypes,” Rob said. “We ended up developing systems for both new builds and renovations. We also applied for and received a patent on the renovation model, which we thought was going to be the difficult bit.” The Thermostatic shower valve ticked the boxes for water efficiency, enhanced safety and innovation – not only for maintaining a constant water temperature but also due to the cool-touch feature of the exposed valve. It also came in at an achievable price point. The patent process was relatively straightforward. Then came the WaterMark Certification Scheme, which the Ponds believed would be straightforward. But while detailing 30 years of residential and travel data had been a challenge, it was nothing compared to the long months that lay ahead. After considerable research into the certification process, the Ponds selected a certification body and commenced
the arduous and costly process of manufacturing test units, defining the testing procedures and engaging three test laboratories. But in February of 2016, one of the testing laboratories advised that the units had to be tested against a different Australian Standard than what had initially been advised. The problem was the Standard was not included in the WaterMark scope at the time. The Ponds asked for the testing to proceed according to the new Standard and for a submission to be made to the Australian Building Codes Board to include the new Standard in the next revision of
“We had samples but didn’t have a product to sell,” Rob said. “But as we were already committed, we attended anyway and the interest from plumbers and homeowners was phenomenal. “We were one of the busiest stands at the show and it certainly gave us the assurance that, in spite of all the challenges of getting it approved, we were on to a great thing.” Following the show, Rob discovered that a dfferent certification body had already managed WaterMark approval of a thermostatic shower for another supplier according to the original scope they had set out to achieve. So they switched to that provider and started the process again in April 2017. It took a further six months for three testing laboratories - in China because the Australian laboratories were not prepared to carry out the work - to complete destructive testing processes. Yet further confusion ensued. When the test results came back, the Ponds discovered the testing houses had reverted to the newer Standard. “I hit the roof and got back to them to find out what they’d done,” Rob said. “It turned out that somewhere between commencing testing and concluding it, the WaterMark Standard had changed and the new Standard had been included in the scope, so SAI Global had advised the laboratories to change their test procedures accordingly. They just hadn’t told us.” Nevertheless, Therm-Oz Showers finally had their WaterMark certification so placed the first commercial order for units with the first shipment due to arrive in time for the 2018 Perth Home Show. But the seemingly endless trial still wasn’t over with several delays in shipping. Fortunately, the first shipment arrived just in time for this year’s Perth and Melbourne Home Shows and from all reports, the response from industry has been outstanding. See the product review of Therm-Oz showers on page 39.
The Thermostatic shower valve ticked
the boxes for water efficiency, enhanced
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safety and innovation the WaterMark scope. Amidst a multitude of conflicting advice over the ensuing months, including an assertion from one person involved in the testing process that the unit could be sold without WaterMark approval, the testing laboratories decided they did not want to continue the process. Due to the delays and constant requests for more test models, the manufacturer in China became impatient and withdrew support. “I had to recall all the samples back from the laboratories and sought out some testing laboratories in China to carry out the testing according to Australian Standards,” Rob said. “We also had to find another that could make the units according to the relevant Standard.” By this time, a year had passed and the Ponds had planned to have their business ready to launch at the Perth Home Show in March 2017.
BUSINESS ESSENTIALS
NEW SKILLS PLATFORM AIMS TO CLOSE RECRUITMENT GAPS
E
MPLOYMENT today is vastly different to what it was a generation ago. Gone are the days of workers staying with one employer from the time they leave school until they receive a gold watch and handshake after 50 years of loyal service. Today, the average Australian worker will have a total of 17 employers and spend 3.3 years in a position before moving on. There is also a far greater propensity for workers to move greater distances, whether by choice or necessity. When it comes to trades such as plumbing, there’s a higher than average rate of contract and temporary positions, so the numbers escalate further. It’s an environment that presents big challenges for employers and employees. Employers know only too well that the time and cost burdens of finding, onboarding, developing and maintaining staff can be significant. If there’s a requirement for specialised skills, permits or licences to carry out particular duties, those overheads multiply further. For potential employees, finding and applying for jobs can be a major drag, particularly when significant effort can often garner no visibility into their job application progress. Rarely do they get an employer response and it is close to impossible to gain constructive feedback from recruitment consultants or direct hirers about why an application was unsuccessful. There’s a multitude of online job platforms available but that often adds to the complexity of finding work or workers. Some platforms dictate a certain style for a CV or letter of application, while many allow unlimited “supporting materials” to be uploaded. Typically, when a job is posted, the floodgates open for applications. Then it
There are many shortcomings and significant overheads involved in matching the right workers to the right jobs, but a new platform for tradespeople aims to change that. Andrew Mcmillan explains. is up to recruiters or hirers to sift through responses to identify appropriate candidates. That means the decision process remains people-driven and the outcome is subjective at best. And there are no guarantees that candidates’ claims are true when it comes to qualifications, skills and experience without significant background checks. There are gaps at every step of the process and for everyone involved. As a result, there’s often a mismatch between expectations and outcomes for both employer and employee. When we set about building GotSkill, a career management platform specifically for people in the trade services sector, we knew we had a plethora of challenges to overcome. Our starting point was to approach it from the candidate’s rather than the employer’s point of view. At a high level, we aimed to provide a single platform where skilled workers could store validated information such as qualifications, certifications and tickets on an electronic “shadow board”. That validation takes place via a third-party partnership with a dedicated credential checking service. It was all about allowing a person to store and manage important data in one place over time, rather than uploading copies to multiple different websites and recruiter portals, and potentially losing track of who had what and where.
We also focused on a simple, step-bystep user interface where people could create, manage and enhance their career profiles as they gained more skills and experience over time. Despite being candidate-centric, because data is stored in a structured and consistent manner, GotSkill also provides employers and recruiters with a simple but sophisticated tool to match job requirements to the best candidates, rather than waiting for an influx of applications from optimistic but under-skilled hopefuls. That means an employer or recruiter can access a shortlist of candidates fitting their requirements without having to even advertise a role. We have always needed to cater for the protection of personal data of our community members. With new privacy rules coming into place, we have structured our platform in a way that a potential employer or recruiter will only see skills and experience pertinent to the job. In order to receive personal information and make contact with a candidate, they have to submit a request to do so and the candidate must accept that request. For more information, please see www. gotskill.com.au – and look out for a special offer for Master Plumbers & Gasfitters Association coming soon. Andrew McMillan is CEO of GotSkill. MASTER PLUMBER | AUTUMN 2018
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BUSINESS ESSENTIALS
Is your
data watertight? Mobile phones, tablets, laptops and mobile payment machines are just as important to many plumbers and gasfitters as plungers, pipe cutters and spanners. Mobile devices can make life easier, but have you ever thought about just how much data they store?
N
ames, phone numbers, addresses, email contacts and bank/credit card details – you can be carrying around an awful lot of personal information in your pocket. And this data is gold for hackers who use it to make mischief and money through identity theft and fraud. “While many of us wouldn’t dream of leaving our toolbox unlocked, we often leave our data exposed to theft,” EBM Executive General Manager Ryan Cameron said. “It would be bad enough if someone got their hands on your personal information but it could be a whole lot worse if they got their hands on your customers’ details.
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MASTER PLUMBER | AUTUMN 2018
Aside from inconvenience, reputational damage, financial losses, loss of business and embarrassment, you could face some serious penalties.” In February, new mandatory data breach legislation came into effect. Under the new requirements any business covered under the Privacy Act needs to notify the Australian Information Officer and individuals likely to be at risk of serious harm of any data breach. Fail to comply with the requirements and you could face a fine of up to $360,000 for individuals or $1.8 million for organisations. Whether your business is subject to the new requirements or not, data breaches are becoming more common. And it’s not just the big boys who are at risk. “While high-profile cyberattacks make the headlines, thousands of people get caught up in cyber incidents every day,” Ryan said. “Just think about it – it’s going to be much harder for a hacker to wreak havoc on Apple’s system than it would be to breach a local plumber’s iPhone. And the fact is, SMEs are prime targets for hackers, simply because they usually don’t have the same sort of security around their systems that big companies do.” So whether you are a sole trader, in partnership, a small business or a major player – you need to make sure the personal data you hold is watertight.
Here are a few tips: • understand privacy basics and your obligations (such as collecting data, storing and disposing of it) • know what cyber risks exist and how to recognise them (like phishing emails and scams) • never share data with third parties • use strong passwords on all devices • install and update security software • secure your Wi-Fi networks • encrypt all data including that stored in the cloud • lock all devices and store them securely (not in your vehicle) Data breaches are leaks you really don’t want to be trying to plug. Talk to your insurance broker about Cyber Liability cover. It won’t protect your business from cybercrime, but it can protect your business against the expenses and legal costs associated with data breaches – and save your livelihood from doing down the gurgler. For more information, please contact EBM on 1300 755 112.
BUSINESS ESSENTIALS
COMPANY FINED $100,000 FOR UNDERPAYING WORKER By REBECCA CUTLER ~Industrial Relations Manager
A Victorian plumbing company was fined after being found guilty of underpaying an employee $26,882.
T
he company was paying the 20-year-old worker as a second-year apprentice despite not signing the employee up to a formal apprenticeship agreement. In December 2017, Judge Grant Riethmuller of the Federal Circuit Court handed down his decision in respect to the case of Fair Work Ombudsman v Pulis Plumbing Pty Ltd. The employee was originally engaged as a second year apprentice plumber on probation, however the plumbing company failed to lodge an apprenticeship agreement. The employee was paid the apprentice rate of just $12.18 per hour instead of the hourly labourer rate of $37.08 for ordinary hours and up to $74.16 an hour for overtime, as required by the company’s Enterprise Bargaining Agreement. The Fair Work Ombudsman had previously warned the plumbing company that labourer rates had to be paid unless an apprenticeship arrangement was formally registered. In addition to the underpayment of hourly rate, the employee was not paid for meal and travel allowances, or leave and termination entitlements. When the employee asked his boss when he would be paid his wages, he was told: “Seriously, f**k off. When I’m ready.” The employee was back-paid only after the Fair Work Ombudsman commenced legal action. The plumbing company never signed the apprenticeship documentation and the employee never received the time credited against his apprenticeship training requirements. The plumbing company had also failed to comply with a Notice to Produce Records issued by a Fair Work Inspector and had breached record-keeping and payslip laws.
In handing down his judgment, Judge Riethmuller described the case as one involving: “… an outrageous exploitation of a young person. The conduct is worse than simply underpaying an employee who has had difficulty obtaining work elsewhere, as the respondents also held out the lure of an apprenticeship to this young man: a particularly significant career and life goal for a young person who is not academically inclined. The amount of the underpayment, in comparison to the payments actually made, is significant.” What is accessorial liability? Under section 550 of the Fair Work Act 2009, a person who is involved in a contravention of the Act is held responsible for that contravention. A person is involved in a contravention if they: • have aided, abetted, counselled or procured the contravention; or • have induced the contravention, whether by threats or promises or otherwise; or • have been in any way, by act or omission, directly or indirectly, knowingly concerned in or party to the contravention; or • have conspired with others to effect the contravention.
What does this mean for individuals? Anyone who is found to be involved in a contravention of the Act can be personally liable for compensating employees and paying penalties imposed by the court. This provision can be used to hold company directors personally accountable for the actions of their companies. This effectively means that liquidating a company is no guarantee of avoiding the consequences of non-compliance with the Act. Section 550 can extend to anyone involved in a contravention.This can include human resources and payroll officers, line managers, accountants and advisors. More information As a Master Plumbers & Gasfitters Association of WA member, you are entitled to free industrial relations and workplace relations assistance, including information concerning pay rates and award entitlements. If you are contacted by the Fair Work Ombudsman and you are not sure of your rights and responsibilities, contact Rebecca Cutler – Industrial Relations Manager on 9471 6618 or via email at rebeccac@mpawa.asn.au.
MASTER PLUMBER | AUTUMN 2018
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MPGA CALENDAR OF EVENTS MAY 2018 ~ JUNE 2019
INDUSTRY FORUM SERIES Albany............................................................................................................ 9 May 2018 Meville......................................................................................................23 May 2018 Joondalup.........................................................................................30 May 2018
PRESIDENT’S CUP GOLF DAY
Mandurah............................................................................................. 6 June 2018
Joondalup Resort........................12 October 2018
Margaret River......................................................................... 18 July 2018
DEEP SEA FISHING DAY
Bunbury..................................................................................................... 19 July 2018
Rottnest Island................................. February 2019
Broome......................................................................................... 15 August 2018
LUNCH WITH SIR BOB GELDOF
Karratha..................................................................................... 16 August 2018 Esperance...........................................................................3 October 2018
WORLD PLUMBING DAY
TRADE FAIR
Kalgoorlie............................................................................. 4 October 2018
TBA...................................................................... June 2019
Geraldton........................................................................ 1 November 2018
MPGA MANAGED EVENTS
Kununurra............................................... 8 November 2018 TBA
TBA...................................................................... 2018-2019
ALL ENQUIRIES: e mail@mpawa.asn.au t
08 9471 6661
w masterplumbers.asn.au Level3, 353 Shepperton Road East Victoria Park WA 6101 PO Box 5218 East Victoria Park WA 6981
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Crown Perth......................................... 11 March 2019
MASTER PLUMBER | AUTUMN 2018
PRODUCTS & SERVICES
Rheem continues to back Shell V-Power Racing Team
R
heem Manufacturing has announced renewal of its partnership with DJR Team Penske for the 2018 Virgin Australia Supercars Championship Series season. After an outstanding Supercars 2017 season that featured 15 race wins, an unprecedented 20 pole positions and the Teams’ Championship, the Shell V-Power Racing Team will again be a force in 2018. The No. 12 and No.17 Shell V-Power Fords will prominently display the Rheem logo on their rear quarter panels for all 16 rounds of the 2018 Championship. The cars will continue to be driven by the highlyexperienced duo of Fabian Coulthard and Scott McLaughlin. Rheem Australia Chief Operating Officer Chris Taylor said it was a significant time for both Rheem and the Shell V-Power Racing Team. “Rheem recently marked 80 years since we began manufacturing in Australia, while the Shell V-Power Racing Team celebrated 50 years of the relationship between Shell and Dick Johnson,” he said. “It’s the longest corporate partnership in Australian Motorsport and one of the longest in any Australian sport. It’s that sort of partnership and commitment that Rheem itself likes to foster.” With seven Australian Touring Car Championships and three Bathurst 1000 victories to its credit, there is no doubt that the Shell V-Power Racing Team will continue to provide a captivating platform for the Rheem Australia brand.
Therm-Oz brings the right mix to market
THERMOSTATIC showers have been a standard feature in many European homes for decades. But only a small number of options have been available on the Australian market. Thanks to Therm-Oz Showers, there is now a new alternative which is Watermark approved and carries a WELS three-star rating. There are new-build and renovation options for installation by licensed plumbers. For renovations, the mixing valve fits most standard two-tap setups. A hanging feature doubles as a cap to blank off the existing shower outlet and a new slide rail kit can be fitted without the need to alter existing pipework or tiling. The thermostatic mixing valve incorporates new Cool Touch Technology to ensure the valve itself remains at a low temperature to prevent burns. One of the key benefits of thermostatic showers is that water is maintained at a constant temperature, ensuring the safety of those using the shower. Even if other taps are turned on, water temperature is controlled before passing through the shower head. This also ensures better water saving features as there is no need to let the shower run while waiting for water to warm up. An automatic shut-off ensures no problems if there is a hot or cold water supply failure. The new Therm-Oz showers are available through a range of plumbing supply outlets. See www.therm-oz.net. au for more information and supplier details.
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PRODUCTS & SERVICES
Flasher flushing with Viega Visign style AWARD WINNING DESIGNER flushing is now at your fingertips thanks to the latest collaboration between Viega and design-house Artefakt. The German manufacturer of concealed cistern technology has extended its range of designer flush plates in Australia with two new models. Viega Bowden cable technology is incorporated in both the modern Visign for Style 105 with manual flush activation, and the touchless Visign for Style 105 Sensitive option. According to Viega, the new Visign for Style 105 embodies the latest trends in bathroom design and offers a contemporary interpretation of standard flush plate design.
Jetters now available for hire PLUMBERS NOW HAVE access to superior drain cleaners without having to buy them, thanks to a deal between Australian Pump Industries and Kennards Hire. The new Aussie Cobra offers fast, efficient drain cleaning as well as very efficient pressure cleaning. Powered by a Honda GX630 23hp electric start petrol engine, the Cobra Jetter will unblock drains with ease. At the heart of the system is a “Big Berty� Bertolini triplex pump that delivers a whopping 20 litres per minute flow at 275 bars (4,000 psi pressure capability). The machine falls within ANZ Safety Standards but you must be a licensed plumber to access sewerconnected drains. Kennards Hire supplies an Aussie nozzle kit with each hired unit which includes various configuration nozzles designed for a wide range of applications.
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The one-piece inspection shaft ensures the cistern is sealed, so during construction it prevents plaster, mortar, water, dust or other contaminants getting into the cistern. Additionally, if maintenance work is required, it can be removed in one piece so nothing can fall into the cistern by mistake.
PRODUCTS & SERVICES
Upgrade Aquablend 2000 life and functionality ENWARE has released its new Aquablend 2000 Upgrade Cartridge with thermal flush, allowing existing pre-2009 Aquablend 2000 models to be upgraded. The complete cartridge changeover enhances the technology and extends the life of the existing Aquablend TMV. Thermal flush technology allows for efficient thermal flushing without having to re-commission the valve. With the upgrade cartridge installed a controlled hot water flush is allowed to pass through the TMV for maintenance and decontamination. The complete cartridge swap-out and replacement saves time and money, eliminating yearly servicing costs such as annual O-ring changes. The Australian-made cartridge has been manufactured to ensure the Aquablend 2000 maintains its Watermark Certification. See www.enware.com.au for more information and contact details.
Get a clearer picture with RIDGID RIDGID has introduced a range of new inspection monitors to provide superior viewing performance. The CS6x and CS6xPak digital recording monitors feature Wi-Fi and Bluetooth connectivity, allowing users to easily and efficiently see and share visual data. Both models enable users to stream inspections to the latest iOS or Android devices, or record images and video directly on to a USB drive. The water-resistant keyboard allows direct control of camera and monitor functions, while the 5.7-inch (145 mm) Colour LCD screen shows a crisp, clear, in-pipe image with its Daylight Viewable Display. The CS6x can mount to the SeeSnake Max rM200 docking handle for easy transport and storage, and is powered by an 18-volt advanced lithium battery or an AC adapter. For more information, contact Ridge Tool Australia on1800 743 443.
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VEHICLE REVIEW
Hats off to new Camry Any preconceived ideas about Toyota’s Camry will be shaken to the core with a powerful, sporty new range providing considerable excitement, as SIMON SHEPHERDSON discovered.
I
’LL come clean up front and admit I was wrong. When Toyota said they were giving me a Camry to test, my first thoughts went to my grandparents. They drove a Camry in their golden years. It was well suited to their demographic. I wasn’t the only one with such preconceptions. When I mentioned to my wife what was coming she suggested I might look good in a hat and driving gloves. But when I received the call to say
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the new model was waiting for me in the car park, I couldn’t find it at first and immediately thought it had been stolen by an old person. You don’t need to lock up your keys and hats though because fortunately I was wrong and there is no old man car thief on the loose. The reason I couldn’t find it was because I didn’t know what I was looking for. The fact is that far from requiring a hat or crocheted rug on the back seat, the eighth generation Camry range, the first
to be fully imported from Japan after the factory closure in Melbourne, has been sexed up. A lot. In fact, just to prove how different it is from the models of old that might once have graced driveways of retirement villas, the rumour is the new Camry is being snapped up by emergency services for its ability to go like the clappers. So I put my hat and gloves away and took to the road feeling young and powerful. Well the car felt powerful and I
exceptional on-road dynamics thanks to the lower centre of gravity and greater torsional rigidity. As Julia Roberts said in Pretty Woman, “This baby must corner like it’s on rails.” I’ve never actually figured out how something on rails can go round a corner, nor do I know many lines from Pretty Woman off by heart, but the test V6 model certainly handled well on the curves. And the straights and the hairpin bends and every conceivable angle and arc I could find for that matter. There are three power trains, including the powerful V6 Petrol, the V4 Petrol and the Hybrid Electric. Toyota predicts the Hybrid will gain significant traction as people continue to seek cleaner, more efficient driving options. And with fuel economy as low as 4.2 litres/100km, it’s certainly going to attract some attention. A total of nine variants across the range ensures plenty of choice – and in many cases the price points are lower than predecessor models.
was the one in control. Toyota has overhauled the Camry from bumper to bumper and top to tyres. It’s part of what’s termed Toyota’s New Global Architecture or “TNGA”, a new way of designing, engineering and packaging the Toyota range. And Toyota’s greatest minds are working their way through the fleet. As the first sedan to be given the full TNGA treatment, the Camry features a more aesthetic profile with a lower roof and bonnet, enhanced driving comfort and
I was playing with the SX, Camry’s sporty variant of the V6, which features front ventilated leather-accent sport seats with power adjustment. It was like slipping into a comfy lounge chair but with a heap of opportunity to tweak in directions you wouldn’t consider necessary until you try them. I played with the intuitive seat controls for longer than others may have deemed necessary just because I could. And each time I raised, lowered, pushed and pulled, the level of comfort just seemed to improve.
I had to stop because I was starting to attract sideways looks from passers by. Needless to say, Toyota’s assertion that the new range has driver comfort in mind gets a big tick of approval. The comfort and convenience extends to more than just a good seat too. The steering column also provides tilt and telescopic adjustment so when the seat is just right, the driver can bring the wheel to the perfect position. There’s a cockpit feel with everything being sleek, soft-touch and within easy reach of the driving position without feeling in the least bit cramped. The instruments are all readily visible and Toyota has moved the cruise control to the steering wheel, doing away with the previous stick controls, which allows the driver to keep two hands planted firmly on the wheel if you have any level of dexterity in your thumb. The lower bonnet provides very good forward visibility. Despite being close to the ground it almost feels like you’re in a bigger MASTER PLUMBER | AUTUMN 2018
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VEHICLE REVIEW
SUV thanks to the broad field of vision. The 3.5L direct shift eight-speed auto in the V6 understandably packs some punch. There’s great pickup through the lower gears – actually through all the gears. That would make it very easy to speed except that the onboard computer keeps wayward drivers in check with timely reminders to “please obey all traffic regulations” if the speedo climbs beyond what the GPS knows to be the current speed limit. It’s not so much back-seat driver style – the prompt only comes once as you exceed the limit – but it’s useful when the temptation is to see what this baby can do.
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There were also helpful prompts to ease up when the car was nearing a school zone, as well as red light and fixed position speed camera warnings. Despite its capability of flouting the limits and getting up to speed and beyond in seconds, even the SX V6 records a very respectable average consumption of around 8.6L/100km. Safety has understandably continued to improve in the move to the new models. A lot of weighty components were moved to lower the centre of gravity, while redesigned MacPherson strut front suspension is focused on improved grip and stability. Larger front and rear brake rotors are included across the range, while a brake-hold function maintains the brake fluid pressure without the driver having to keep a foot on the pedal or apply the electric handbrake. The full range includes a pre-collision safety system, autonomous emergency braking and lane departure alert with steering assist. It works too – I tried multiple times, again drawing concerned looks from passers by as I veered from one lane to the other (all in a perfectly controlled, safety-first manner of course).There’s also a sway warning system.
Toyota is quick to point out that these safety features are simply to assist drivers and not to be used as replacements for safe driving. It’s a fair point, but anyone who has been faced with enough long-distance driving will be well aware of the ease with which a driver can become inattentive or fatigued. The sorts of safety features that are increasingly appearing across much of the Toyota range certainly have the potential to keep drivers more alert. The SL also includes blind-spot monitor and rear cross-traffic alert. To cap it off, all models are equipped with seven airbags. Pricing starts at a very respectable $27,690 for the Ascent Petrol 4 Cylinder Auto, ranging up to $43,990 for the top-ofthe-range V6 SL. MPGA members qualify for Toyota’s Gold Fleet Discount on those prices – which brings the V6 SL down to $42,505 (excluding on-road costs). There is a range of optional extras too. So leave your hat at home and give the new Camry a try. It would look great in anyone’s driveway.
PRADO. LUXURY THAT DOESN’T COMPROMISE ON PERFORMANCE
TFM2032 MPA WA 02/18 T2018-009163
SEE YOUR MONEY GO FURTHER WITH A GOLD FLEET DISCOUNT
Being a paying member of the Master Plumbers and Gasfi tters Association has its advantages – like a Gold Fleet Discount across the Toyota range.1 Save thousands on the elegant yet powerful LandCruiser Prado. A 3-tonne towing capacity will get the job done and pack your weekends with adventure. To get luxury for less, put your Gold Fleet Discount to work today.
To find out more, visit your Toyota Fleet Specialist Dealer or call 1800 444 847 1. Excluding Special Edition models. Photo credit: The Gall Boys
toyota.com.au/fleet
Master Plumbers and Gasfi tters Association membership details required to redeem Gold Fleet Discounts
MASTER PLUMBER | AUTUMN 2018
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MEMBER BENEFITS
BEST BETS FOR BUSINESS Benefits continue to grow for members MASTER Plumbers and Gasfitters Association of WA members can enjoy a host of new benefits, ranging from business services to retail savings. Some of the latest deals are highlighted on the following pages, while a full list of offers and benefits is available in the member area of the website. Contact the Association on office@mpawa.asn.au or by phone on (08) 9471 6661 if you require assistance logging in or want to know more about the benefits of becoming a member. Note that unless specified, offers are available for your staff and families too. Conditions may apply on these offers.
option that your customers will love!
You get paid the next day. We take care of the rest.
Pete’s Plumbing
Phone
1300 168 359
info@openpay.com.au
Online
PLUS an exclusive Master Plumbers and Gasfitters (WA) discount!
openpay.com.au
To sign up or find out more, contact us and quote your Master Plumbers and Gasfitters (WA) member number! Phone 1300 168 359
Online openpay.com.au
Email info@openpay.com.au
AVOID LATE PAYMENTS WITH OPEN PAY: Sick of chasing up outstanding debts? Thanks to Open Pay, you can receive next-day payment for your services and let your clients enter into flexible payment plans. As an MPGA member, you get up to 30 per cent discount on merchant fees. For more info or to sign up, contact open pay on 1300 168 359, info@ openpay.com.au or online at www. openpay.com.au and quote your member number.
Card payments made simple. Aaron McDonald and the Pragma Legal team provide practical, plain speaking advice to MPA members
Need to recover an outstanding debt? Pragma Legal have teamed up with the Master Plumbers and Gasfitters Association to help members with pragmatic legal advice
We provide pragmatic and affordable legal advice and representation. At Pragma, we are both commercially and legally minded, and often adopt fixed fee arrangements. As a Quality Assured Practice, we have recently been recognised as one of the fastest growing law firms in Australia. We are proud the Association made us their preferred legal advisor because we combine the highest standards of service with the practical, plain-speaking approach that small business owners need. That’s why we offer MPA members a free 15 minute initial consultation. If your business needs pragmatic advice, book an appointment today.
Book your free 15 minute consultation at
pragmalegal.com.au/mpa
Signup and receive free processing on your first $1,000 of payments. To redeem this offer log into your Master Plumbers account and select Square. Conditions apply. square.com.au | 1800 870 189
LEGAL Full Page - MPA Magazine - Recover Debt Ad].indd 1
PAYMENTS ON THE GO WITH SQUARE: With Square’s Tap-and-Go device or mobile Reader that attaches to your phone or tablet, you can take card payments on the job. What’s more, members can receive free processing on the first $1,000 of payments. Contact the MPGA on office@mpawa. asn.au for more details.
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MASTER PLUMBER | AUTUMN 2018
11/12/2017 9:05:01 AM
PRAGMA LEGAL SERVICES: Receive a free initial 15-minute consultation and free online debt recovery tool, plus receive legal advice in plain language and in many cases, fixed fee services. See www. pragmalegal.com.au/mpa for more information.
OFFICEWORKS HOME AND OFFICE SUPPLIES: Enjoy business pricing and a host of additional benefits on product and services from Officeworks. Go to www. officeworks.com.au/campaigns/ mpawa to sign up and start getting better deals.
MEMBER BENEFITS
ON THE ROAD Special Introductory Offer Apply now to enjoy zero transaction fees and 6c per litre on Vortex Premium fuels until 30 April 2018
StarCard. The fuel card that’s built for your business Save money
Save time
Following the introductory offer, save 4c per litre on Vortex Premium fuels and 4c per litre on regular petrol and diesel
All expenses captured in one invoice and available online 24/7
FUEL UP WITH CALTEX STARCARD: Enjoy savings on premium, regular and diesel fuels with StarCard, which is accepted at more than 1,900 Caltex locations nationwide. Apply at www.caltex.com.au with the referral code MPAWA.
To get on board, apply at caltex.com.au using referral code MPAWA
StarCard is accepted in over 1,900 Caltex locations nationwide StarCard eligibility criteria and Terms and Conditions apply. Visit caltex.com.au for details.
VV929_StarCard_Assoc_plumbing_MPA_final.indd 1
STORAGE SOLUTIONS MADE EASY WITH CADDY STORAGE: Looking for shelving, drawers, slides and a broad range of other fittings specifically for plumbers’ work vehicles? Caddy Storage has the solutions and offers a 10 per cent discount to members. Call (08) 9236 3309 or visit the showroom at 57 Mordaunt Circle, Canning Vale and quote CADWA2017 or see the ad on the following page.
7/12/17 2:37 pm
THRIFTY VEHICLE HIRE SAVINGS: Thrifty offers a 10 per cent discount to members, their staff and families in WA. See www.thriftywa.com.au and quote discount code 4908007155 when booking.
CAR RENTAL WITH EUROPCAR: You can receive 10 per cent of the base rate on car rentals in Australia and New Zealand. See www. europcar.com.au/partners/ masterplumbers-wa for more information and booking details.
MASTER PLUMBER | AUTUMN 2018
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MEMBER BENEFITS
LOOK AFTER YOUR HEALTH
Get MORE with HBF Corporate Health Plans and Mast er Plumbers & Gasf it t ers • Up t o 12% of f Hospit al and Ext ras cover
• Up to 23% off home, landlord, car, boat and caravan cover • Up to 52 weeks complimentary health cover if on sick leave without pay.
This does not apply to overseas visitor health cover. Members must have been on a HBF Corporate health plan for 12 months.
• 26 weeks complimentary health cover for spouse and dependants in the event of your death. This does not apply to overseas visitor health cover.
GREAT VISIBILITY FROM SPECSAVERS: Many of us need a little help to get a clear view of the world and SpecSavers makes it easier with 25 per cent off the cost of frame and lenses when purchasing one pair of glasses from the $149 range or above. More details are available in the member area of the MPGA website.
We’ll even help you swit ch f rom your current f und and recognise your lengt h of membership so you won’t need t o re-st art any wait ing periods previously served. Please quot e HBF member number 41929044
25%
call 1300 132 549 email corphealth@hbf.com.au
off
Discount level will vary according to number of policies held. General insurance issued by CGU Insurance Limited (CGU) ABN 27 004 478 371 AFSL 238291. HBF Health Limited ABN 11 126 884 786 AR No. 406073 is an authorised representative of and also acts under a binder from CGU. This is general advice only and does not take into account your personal circumstances. Please consider the Product Disclosure Statement available from HBF on 133 423 or from hbf.com.au when deciding whether to buy or hold these products.
Frame & Lenses
HBF13462_BC
when purchasing one pair from the $149 range or above
CLASS 1 ORTHODONTICS PROVIDES REASON TO SMILE: Members and their families can enjoy up to $1500 in savings on a range of treatments from Class 1 Orthodontics. See the MPGA website for details or call 1300 922 722 and quote MPGA to find out more.
INSURANCE SOLUTIONS WITH HBF:There are considerable savings on offer from HBF, including up to 12 per cent off hospitals and extras cover, 23 per cent off home, car, boat and caravan insurance and a range of additional benefits for you and your family. For more details call 1300 132 549 or email corphealth@hbf.com.au and quote HBF member number 41929044.
Offer ends 31 December 2018
Corporate Club Everyday Offer
Check your company landing page for additional limited time Hot Offers
corporate.specsavers.com.au/ xxx
*25% off applies to the purchase of one pair of glasses, complete with standard single vision, multifocal or bifocal lenses and expires 31 December 2018. Price for other lens types may differ. Frames must be chosen from the $149 range or above. Does not include lens options. Frames available while stocks last. Free contact lens trial limited to one per person and subject to availability. Offers do not apply to our safety eyewear range. Please ask in store for full details. Offers valid only in Australia. ^Free digital retinal photography available at over 300 stores nationwide with your 2 yearly comprehensive eye test and subject to eligibility.
FOR SALE: MAZDA BT-50 SERVICE VEHICLE Established rural business Mukinbudin Plumbing & Gas Services is closing down due to retirement of the proprietor. FOR SALE: Mazda BT-50 4x2 High Rider, 6-speed auto, 2.2L turbo diesel, 82,500km, late 2012 plate run out, registered April 2013. Fitted with Mazda bull bar & towing kit, driving lights, rear air bags, 3G phone aerial, bluetooth, A/C, electric windows & remote locking, 3.2m ladder rack, new tyres, Bosston cabinets including pull-out drawers, shelving, plastic storage bins, some hand tools & fittings included. Email list of plant, tools and equipment is also available. $25,000 ono Ph: 9041 4254 or 0414 894 700. Email: mukaplumb@iinet.net.au Address: 19 Endersbee St, Merredin, 6415 48
MASTER PLUMBER | AUTUMN 2018
MEMBER BENEFITS
RELAX AND ENJOY ROTTNEST FAST FERRIES DAY TRIP: For day trips from Hillary’s Marina, enjoy a 20 per cent discount by booking on line at www. rottenstfastferries.com.au and using the promo code PLUMBGAS.
BIG SAVINGS FROM JB HIFI: Access the exclusive MPAWA member program with up 30 per cent discount on a wide range of electronics and whitegoods. Go to www.jbcommercial.com.au/ login and use the following details: Username: mail@mpawa.asn.au Password: mpgawa
TAKE THE ROTTNEST EXPRESS: Make a day of it in Rottnest with 25 per cent off same-day return tickets Friday to Monday. To book, got to www. rottnestexpress.com.au or call 1300 467 688 and quote MPGAWA18. Valid for departures from Barrack St Perth, BShed Fremantle or Northport North Fremantle. MASTER PLUMBER | AUTUMN 2018
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BRETT’S PEEK
Member news
with Brett Peake, Business Development Manager
ROAD TRIP: northern membership tour Business Development Manager Brett Peake has been on the road throughout March and April, meeting members and getting under the hood of the plumbing industry in the north of the State.
O
VER the past month, I’ve been doing a lot of driving, meeting members, a little more driving and gaining a better understanding of plumbers and the industry in regional WA. I kicked off my tour of the north of the State on 16 March, heading up the inland road. For the first few nights, I chose to take some time out in the swag, gazing at the stars, miles away from the hustle and bustle of the city I’d left behind. But the first stop was Newman and it was down to business, followed by a lengthy drive to the top end and my first Toolbox Session in Kununurra. The turnout was excellent and the discussion was even better, with a great bunch of local plumbers and suppliers showing a whole lot of interest in the future of the State’s plumbing industry. After spotting a croc or two, it was time to start the slow trek back south. I met with plumbers in Halls Creek, Fitzroy Crossing and Derby, before hosting the second Toolbox Session in Broome. I then touched based with members in Port Hedland, Karratha and Exmouth, before kicking on to Carnarvon and finishing up with the last stop and the final Toolbox Session in Geraldton. It has been a fun and enlightening month on the road and I have certainly met some incredible people who have a lot of passion for the industry. Now it’s back to the bright lights and big city to clean off some of the red dust, recharge the batteries and catch up on some office work before my tour continues to the rest of regional WA over the coming months.
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Have you discovered the benefits of membership? Are you looking to grow your business, access better deals or ensure your voice is heard at the highest levels of industry and government? From access to relevant legislation and standards, to dedicated industrial relations and legal advice, to a vast range of discounts and special offers, MPGA members get a better deal. Contact Brett Peake to discuss the benefits of membership today! Phone:
9471 6661
Email:
brettp@mpawa.asn.au
Web:
www.masterplumbers.asn.au/membership
Because public health matters. MASTER PLUMBER | AUTUMN 2018
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Life’s better when you add gas.
Save $769 a year on hot water # Produce 70% less greenhouse gas ^ Pay 58% less for your energy #
RARE_ATC31216A
Free connection to the gas network*
With natural gas your customers will enjoy all kinds of benefits, from saving $769 a year on hot water# and producing 70% less greenhouse gas^, to enjoying free connection to the gas network if their home is within 20 metres of a gas main.
#
For more information visit betteraddgas.com.au Or contact ATCO Gas Australia (08) 6163 5000 business.development@atcogas.com.au
Usage cost comparisons based on Kleenheat Monthly Smart Saver Plan natural gas tariffs and Synergy Home Plan (A1) electricity tariffs as of August 2017.
MASTER PLUMBER AUTUMN 2018 52 Standing charges are|not included. ^Source: Energy Networks Australia - Reliable and clean gas for Australian homes (October 2017). *If your home is within 20m of a gas main.