Master Plumber Western Australia - Issue 26 - September 2021

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MASTER

PLUMBER Issue 26 | September 2021

Western Australia

Payment Times Reporting Scheme WA’s new security of payment law is here How does it affect you and your business?

Water Quality Management Back to Basics

Consumer Awareness Campaign

Risks of using ‘dodgy plumbers’


Plumbing Plus is the better way to trade , Now thats a Trade focussed. Total coverage. With our national footprint and 320+ member network, Plumbing Plus has the trade covered right across Australia. Our members are all proudly independent, but have one thing in common – an absolute belief in the power of top-shelf service. Our members go over, above AND beyond to make sure you get what you need, when you need it. No ifs, no buts and no excuses. We believe that’s a better way to trade.

We’re open to going the extra mile.

Competitive prices? More like mates’ rates!

Plumbing Plus members go all out to support the customers that support them. We know that our business relies on it. And that’s why we go the extra mile – often quite literally.

Plumbing Plus’ $2 billion buying power means our members, and customers like you, get exceptional pricing on a huge range of famous brand products and exclusive ranges.

We’ll keep the doors open after closing if that means keeping you as a customer.

But for us, it’s more than just great prices – it’s the advice that goes along with it. Advice you can trust. Advice that’s independent. Advice that comes from experts.

And that’s made us a lot of friends over the years. Speaking of which, Plumbing Plus has been around for more than 40 years – firstly as the M7 Group, and now, following the merger with Plumbtec, an all-new look for Plumbing Plus. It’s a history we’re very proud of. But we also know that it’s all about the future, and that we’re only as good as our last delivery!

National footprint. Local & loyal. Every Plumbing Plus member is independent. And while they all enjoy the collaborative buying power of the group and the camaraderie that goes with being a part of something bigger, they know where their success has come from. And that’s why Plumbing Plus members are fiercely loyal to their local customers, many of whom they consider mates. Don’t just take our word for it, put us to the test.

If you want to experience The Better Way to Trade™ you can find your local Plumbing Plus member at plumbingplus.com.au

plumbingplus.com.au Master Plumber | 2


Contents

6 Notices to Members

4/5 President & CEO Messages 6 Notices to Members (cont P20) 8 Plumbing Plus lands Kohler 10 Wayne Geoffrey Dawe 11 Draining Testing Reminder 13 Tradies National Health Month 14 New Security of Payment Law 16 Therm-Oz Revolution 18 Water Quality Management 23 Industry News 24 Consumer Awareness Campaign 25 Thanks to our Supporters 26 For the Record 29 Industry Information Forums Publisher The Master Plumbers and Gasfitters Association of Western Australia (Union of Employers)

Editing & Design Razoreye Info@razoreye.com.au

12

The Master Plumbers and Gasfitters Association of Western Australia (Union of Employers)

Payment Times Reporting Scheme

Postal Address PO Box 5218, East Victoria Park WA 6981 Address Level 3, 353 Shepperton Road East Victoria Park WA 6101 Phone: (08) 9471 6661 www.masterplumbers.asn.au Office Bearers President: Vice President: Immediate Past President: CEO:

22

Matthew Johnson Ron Grant Geoff Kelly Murray Thomas

Executive Committee John Cugley, Darren Dawber, James Faggetter, Carlo Giancola, Max Jones,

Some victories! Copper and brass theft

Paul Manifis, Paul O’Leary, Mark Sadler ISSN 2208-2256 (online)

Disclaimer While all care has been taken to ensure the accuracy of the information included in this publication, no responsibility is taken, unless expressly indicated by The Master Plumbers and Gasfitters Association of Western Australia for any inaccuracies. Inclusion of opinions, statements and comments does not constitute endorsement of such content by The Master Plumbers and Gasfitters Association of Western Australia. Content within this publication is protected by Australian copyright law and may not be reproduced without express written permission by an office bearer or delegate of The Master Plumbers and Gasfitters Association of Western Australia.

Master Plumber | 3


President’s Message

I don’t need to remind members that contractors and subcontractors often find themselves working on unfavourable terms, putting up with overdue payment or not being paid at all. This problem is by no means isolated to Western Australia. Across the country, hundreds of contracting businesses are forced into financial difficulties every year through no fault of their own. This is unacceptable in an industry that directly employs one out of every 10 Australian workers. The consequences are far-reaching for business owners, their employees and their families. Along with other organisations that represent the interests of contractors in different sectors of the building and construction industry in Australia, we have made security of payment a key policy area for many years. We have seen gradual progress

towards reform with the national 2017 Murray Review, the 2018 Fiocco Report and finally, promises of new laws in WA. In 2020, the WA Government failed to get its security of payment legislation through Parliament. It tried again this year and succeeded. The Building and Construction Industry (Security of Payment) Act 2021 is now in force and incorporates many of the recommendations in the Murray Review and Fiocco Report. Although this is a great step forward, a broken promise by the WA Government means there is still work to do. The broken promise relates to cascading statutory trusts, which would ensure that subcontractors aren’t out of pocket when a head contractor becomes insolvent. The Fiocco report recommended them and in 2019 the Government promised to introduce them. They are a glaring omission from the new law. I highly recommend you read the article in this issue about the new security of payment law. It contains a good summary of what we have gained, more information about cascading statutory trusts and why we must continue our efforts. Matt Johnson President

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CEO’s Message

In the first half of last year, amid the business disruption and uncertainty we experienced with the new and rising threat of the COVID-19 pandemic, one of our major concerns was whether we would keep businesses open and people employed. This year, one of the biggest challenges for the building and construction sector is a lack of skilled labour. Although this is preferable to the mass unemployment we feared in early 2020, it is a problem with serious long-term implications.

On our part, the broad topic of training, licensing and careers has been on our policy agenda for years. We support the apprentice training system and want more young people, including women, to see the opportunities that plumbing offers. This is why we are developing a strategy for attracting women into plumbing that we will launch in the coming months. Murray Thomas Chief Executive Officer

For industries such as ours that rely upon the apprentice system, the skills shortage raises questions about how to attract apprentices and retain them while gain the skills and qualifications the law requires. Anyone who understands the importance of plumbing can see the risks the general community will face if we don’t find a permanent solution – and by ‘we’ I mean this Association, other industry stakeholders and regulatory bodies. Plumbing protects public health, so a worsening shortage of qualified plumbers who know what they are doing means public health will suffer. This will be the inevitable result of a higher incidence of poorly maintained plumbing and substandard installation by unqualified operators and DIY home handymen. In reality, the skills shortage has been creeping up on us for years. It has been heightened, not caused, by the way our economy has responded to the pandemic and government stimulus packages designed to boost new construction. While the apprentice training and employment incentives the WA Government has introduced over the past year are impressive, we believe the Government can do more to encourage people to sign up for an apprenticeship.

Master Plumber | 5


Notices to Members

Pandemic leave added to Plumbing and Fire Sprinklers Award The Plumbing and Fire Sprinklers Award 2020 has been varied to include Schedule X – Additional Measures During the Covid - 19 Pandemic. This provides for unpaid pandemic leave and annual leave at half pay, allowing employees to stay employed when they must isolate. Full details of the Award are on the Fair Work Commission website. If you have any questions about this change to the Award, we recommend you contact Pragma Lawyers. They are now providing our free industrial relations advice service for members and you can reach them on hello@pragma.law or (08) 6189 1125.

Awards for Excellence Postponed We were going to hold our Awards for Excellence presentation night in November. After considering the unpredictability and speed with which COVID-19 outbreaks and restrictions are occurring, the Executive Committee has made the difficult decision to postpone it until next year. Master Plumber | 6

An event such as the Awards for Excellence involves booking the venue and catering months in advance and paying large deposits. Keeping the November date would have meant an unacceptable financial risk. Postponing until next year, when the rollout of vaccines will be further advanced, is a safe option.


Is your licence renewal coming up? Apply early for your police check If your licence renewal is coming up, you need to apply early for your National Police Certificate. The National Police Checking Service is experiencing a high level of requests. Due to factors beyond their control, there are delays in processing them. Submitting multiple applications will not help you. It will simply add more congestion to the system. For more information, see www.police.wa.gov.au/police-direct/ national-police-certificates

Asbestos awareness guide A comprehensive new asbestos awareness guide is now available for you to download. It has information about where you might find asbestos, laws that relate to asbestos management and removal, and how to protect yourself and others from exposure to harmful asbestos fibres. The guide is the result of collaboration between the Australian Government’s Asbestos Safety and Eradication Agency and Master Plumbers Australia and New Zealand.

when an employee’s contract says their total package includes superannuation. Pragma Lawyers (who provide members with free industrial relation advice) advise that employers should review current pay structures. If you are considering reducing your employees’ take-home pay, seek advice and have a plan for how you will tell them about it. Another change, which will start in November, is the ‘stapling’ of superannuation funds to employees’ super accounts. This change aims to reduce the number of employees who have multiple small super accounts with small balances. There is an easy to read article called ‘Super changes from July 1’ in the knowledge section of the Pragma Lawyers website at www. pragma.law or, for more detailed information, see the Australian Taxation Office website.

Free industrial relations advice As a member of the Association, you can get free industrial relations advice and we have recently appointed Pragma Lawyers to provide it. It is a telephone advice service that gives you unlimited access to advice on industrial relations matters such as:

To get your copy, go to www.asbestossafety.gov.au then click on ‘Find out about asbestos’, then ‘Asbestos in the workplace’.

minimum pay rates

award queries

If you’d like a handy direct link to the guide, log into the members’ area of our website, then go to the Asbestos page in the resources section.

• terminations

employment contracts

wage sheets

template position descriptions

performance management

To use this service contact Pragma Lawyers on mpga@pragma. law or their dedicated Master Plumbers WA industrial relations number (08) 6189 1125. For all other legal matters, Pragma Lawyers provide members with a 15-minute free telephone consultation.

July’s super increase raises a big question for employers We want to remind all members that the superannuation guarantee increased to 10 per cent at the start of July and will increase by half a per cent each financial year until reaching 12 per cent. An important question for employers is whether it is legal to take the increase out of an employee’s take-home pay. This question arises

Notices continued on page 20. Master Plumber | 7


Plumbing Plus is the better way to trade , Now thats a Trade focussed. Total coverage. With our national footprint and 320+ member network, Plumbing Plus has the trade covered right across Australia. Our members are all proudly independent, but have one thing in common – an absolute belief in the power of top-shelf service. Our members go over, above AND beyond to make sure you get what you need, when you need it. No ifs, no buts and no excuses.

Plumbing Plus

We believe that’s a better way to trade.

We’re open to going the extra mile.

Competitive prices? More like mates’ rates!

lands rights to exclusive Kohler range

Plumbing Plus members go all out to support the customers that support them. We know that our business relies on it. And that’s why we go the extra mile – often quite literally.

Plumbing Plus’ $2 billion buying power means our members, and customers like you, get exceptional pricing on a huge range of famous brand products and exclusive ranges.

We’ll keep the doors open after closing if that means keeping you as a customer.

But for us, it’s more than just great prices – it’s the advice that goes along with it. Advice you can trust. Advice that’s independent. Advice that comes from experts.

And that’s made us a lot of friends over the years.

Speaking of which, Plumbing Plus has been around for more than 40 years – firstly as the M7 Group, and now, following the merger with Plumbtec, an all-new look for Plumbing Plus. It’s a history we’re very proud of. But we also know that it’s all about the future, and that we’re only as good as our last delivery!

National footprint. Local & loyal. Every Plumbing Plus member is independent. And while they all enjoy the collaborative buying power of the group and the camaraderie that goes with being a part of something bigger, they know where their success has come from.

And that’s why Plumbing Plus members are fiercely loyal to their local customers, many of whom they consider mates. Don’t just take our word for it, put us to the test.

If you want to experience The Better Way to Trade™ you can find your local Plumbing Plus member at plumbingplus.com.au

plumbingplus.com.au

Master Plumber | 8 PP0014 PP Trade Launch Ad - Master Plumber WA FP Ad.indd 1

2/8/21 11:36 am

One of Australia’s largest plumbing businesses Plumbing Plus has won the rights to distribute a bespoke, exclusive range of Kohler products throughout its extensive 320 store network. The AUS/US designed bathroom products are highly sought after for their premium design, adding to the extensive range offer from Plumbing Plus. Plumbing Plus CEO Tony Hurd said, “The exclusive deal allows our customers access to the best range of products, at a market competitive price, with genuine service to support their needs.” The partnership also means customers of Plumbing Plus will get access to new products from the Kohler brand. “We have signed up Kohler to distribute a selected, exclusive range of products, with broader access to their extensive range catalogue. This is an on-going agreement that will deliver some great opportunities to our membership,” Mr Hurd said.


Kohler Australia/New Zealand CEO Geoff Cope is excited about the new partnership. “We believe this is a mutually beneficial partnership. Kohler is able to increase its footprint across Australia with a reputable and market leading bathroom company in Plumbing Plus,” Mr Cope said.

“We have signed up Kohler to distribute a selected, exclusive range of products, with broader access to their extensive range catalogue. This is an on-going agreement that will deliver some great opportunities to our membership,” Tony Hurd “Kohler is investing heavily into Australia to ensure this venture is a success for both companies - opening a Warehouse in Penrith, NSW, increasing inventory holdings and building the infrastructure and developing product ranges exclusively for the Australian market, to service the Plumbing Plus network,” said Mr Cope. Plumbing Plus is Australia’s second largest plumbing supplies reseller with over $2B in retail sales. Kohler remains a proudly owned and led family company with almost 150 years of innovation.

Master Plumber | 9


Wayne Geoffrey Dawe 1956 – 2021 Young Wayne travelled by bus down the dirt road to Mandurah Primary School, where shoes weren’t compulsory in those days, and later by another bus on a better road to Pinjarra High School. Through all these years he was probably more interested in sport and various adventurous escapades than in serious schoolwork. When he was about fifteen years old, Wayne left school and started his plumbing apprenticeship with Chris Ballantyne Plumbing. After finishing his apprenticeship, he worked for Charter Plumbing where he met Kevin Atkinson. Together, they founded Estuary Plumbing which had offices based in Mandurah and Bunbury .

Wayne Dawe was a highly regarded plumbing contractor and business owner whose love of life and work was only surpassed by his immense love for his family. Because he was an energetic, warm-hearted and loyal man with a wide circle of relatives and friends with whom he shared an enthusiasm for Australian Rules football, surfing, fishing and other outdoor pursuits, it was probably inevitable he would acquire a variety of affectionate nicknames. So he wasn’t just Wayne, he could also be ‘Dawerie’, ‘Wayeno’, ‘Pa’, ‘Old Man’ or even ‘Fossil’, depending on who he was with. Wayne always lived life to the fullest, often from the deck of a surfboard or a boat, and was known for his outgoing personality, physical strength and natural ability to stay calm no matter what was happening. No doubt, these personality traits were the product of his childhood in the Harvey Estuary area as a member of the pioneering Dawe family. Born in 1956, Wayne was the third child of Stan and Marjorie Dawe. Stan was a registered builder whose father had worked hard to earn the money to buy up large areas of land in the Florida area near Mandurah. The family owned so much real estate that locals began calling it Dawesville. The widely accepted name eventually gained official approval in 1980. The Dawesville in which Wayne grew up during the 1950s and 1960s was a much simpler, more remote place than the Mandurah suburb it is today. When Wayne was born, Mandurah had a population of only about 300 and Dawesville was some distance away, down a dirt road. Wayne grew up living an outdoor life that sounds almost unbelievably free and innocent now. He learnt to swim and surf, catch fish and shoot rabbits, ducks and kangaroos. Some of his early driving lessons involved driving the family Land Rover while his father Stan stood in the back shooting dinner for the family and one of his brothers held the spotlight. All this freedom was balanced by a sensible level of discipline instilled in the children by Stan, who continued working as a builder and Marjorie, who owned and operated the Marjorie Dawe Tearooms close to their home. Master Plumber | 10

Wayne eventually sold his share of Estuary Plumbing and worked still within the company for a while. After deciding he really needed to be his own boss, he started South Mandurah Plumbing and later on Dawes Plumbing. Although he never sought public acclaim as the owner of a successful plumbing business, his focus on the job and dedication to doing nothing less than the best quality work earned him the respect of his industry peers. The lesson he drummed into his apprentices and employees, who eventually included his sons, was that there is only one way to do something and that’s the right way. Because he never cut corners, he was one of those tradies that builders are always glad to have working with them. With a career spanning some fifty years, Wayne had a rock-solid personal reputation and an impressive depth and breadth of experience and technical knowledge. He also had a very sensible perspective on life, which meant he never allowed his work ethic to prevent him from finding time to go surfing or fishing. Wayne met his future wife Julie in May 1982 on a blind date arranged by a friend’s mother. It was the beginning of a lifetime partnership that saw them raise four children. Julie, the children and grandchildren all miss this generous, kind-hearted, hardworking man. Wayne always stayed close to the area where had grown up and his spiritual home was the nearby Melros Beach, his favourite place to surf. Surfing was more than just an enjoyable leisure activity and played a major part in his life. He was outspoken about the need to protect surfers from sharks and would support anyone who was fighting for this cause. In 2017, he was one of 10 surfers awarded a Silver Medal for Bravery by Surf Life Saving Western Australia for rescuing another surfer in a shark attack at Gearies Beach in 2016. In recent years, Wayne had been working in his son Peter’s plumbing business. He died in May this year following an infection from a cut to his hand. He is survived by his wife Julie, their four children and their partners, and five grandchildren.


Draining testing reminder Building and Energy is reminding licensed plumbers of their obligations to test sanitary plumbing and sanitary drainage installations to ensure they are water-tight prior to backfill. Tests conducted by Building and Energy’s plumbing compliance team has identified a high rate of non-compliance when the drains were tested by inspectors. “Carrying out the required tests before backfill is obviously far more straightforward compared to costly, complex and timeconsuming testing and rectifications later on when other work has progressed at the site,” Building and Energy Executive Director Saj Abdoolakhan said. “It is unacceptable to cut any corners during high-risk work such as drainage, which can have community health and environmental impacts.” Section 15 of the Plumbing Standards AS/NZS 3500.2:2018 outlines the requirements and methods for hydrostatic, air pressure or vacuum testing of all new, repaired or replaced sanitary plumbing and sanitary drainage installations to show they are watertight prior to burial. Last year, Building and Energy published Industry Bulletin 133 (available at commerce.wa.gov.au/publications) which provides more information on drainage testing and notification requirements. Before 4.30pm every Wednesday, licensed plumbers are required to provide details to the Plumbers Licensing Board about any sanitary drainage work they carried out in the past seven days.

Gas safety campaign on appliance servicing Building and Energy’s latest gas safety campaign is emphasising the importance of regular servicing of gas appliances and highlighting that faulty, poorly maintained or misused gas heaters can cause a build-up of potentially lethal carbon monoxide gas. “This campaign features the ticking sound that many gas heaters make when they start up and asks the audience ‘Is your heater trying to tell you something?’” Building and Energy Executive Director Saj Abdoolakhan said.

“We hope this prompts people to think about when their gas heater was last serviced. We are advising that they should contact a licensed gas fitter if it has been more than two years since the last service – or arrange an annual service for appliances that are more than 10 years old – or if the heater is showing signs such as discolouration or difficulty relighting.” For more information on the campaign, search online for “safe and warm” or visit dmirs.wa.gov.au/safeandwarm.

Master Plumber | 11


Payment Times Reporting Scheme The Australian Government’s Payment Times Reporting Scheme is up and running.

periods and the proportion and value of invoices paid within specified time bands. Once submitted, they will be available to the public at no charge.

The aim of the scheme, which began in January this year, is to improve payment times for Australia’s small businesses. It does this by compelling large businesses to declare how and when they pay their small business suppliers.

A feature of the scheme is the Small Business Identification Tool, which assists large businesses to identify their small business suppliers.

Small Business Identification Tool

For the purposes of the scheme, a ‘large business’ is one with an annual turnover greater than $100 million, or one with an annual turnover greater than $10 million that is part of a group with a total turnover greater than $100 million.

A business that does not want to be identified as a small business can use the Payment Times Reporting Portal to opt out of the tool. If they do, they will not be included in the reports. Businesses can also check their details in the tool and update anything that is incorrect.

A ‘small business’ is defined as one that operates in Australia, has an ABN and an annual turnover below $10 million.

What you need to do

How the scheme works

If you have a business with an annual turnover below $10 million, you do not need to do anything unless you want to opt out of the Small Business Identification Tool or use it to check that your details are correct.

Reporting entities use the Payment Times Reporting Portal to submit their reports, which they must do twice a year and within three months of the end of each six-month reporting period.

If you have a business that falls under the definition of a large business, you should make yourself aware of the details of the scheme and your reporting obligations.

For example, if a company’s financial year ended on 30 June 2021, their first reporting period under the scheme was January to June and they must submit their Payment Times Report no later than 30 September.

For more information

The scheme is administered by the Payment Times Reporting Regulator.

Reports will include aggregate data about standard payment Master Plumber | 12

Go to www.industry.gov.au/regulations-and-standards/ payment-times-reporting-schemeArticle supplied by the Building and Energy Division of DMIRS.


Every month can be Tradies National Health Month

Every August, the Australian Physiotherapy Association runs the Tradies National Health Month campaign to raise awareness of health and injury risks for people in trade occupations. We think it should be every month! Tradies make up only 35 per cent of the workforce but are involved in nearly 60 per cent of serious workplace injuries. If you are an employer, you are responsible for workplace health and safety. You should ensure your staff and subcontractors have access to the best advice available. Contact your local physiotherapist and ask about a workplace assessment tailored to your tradies. They can do many things, such as:

• provide safe manual handling tips

• demonstrate safe stretches for injury prevention

• management techniques that can be incorporated into your crew’s daily routine

• raise awareness and knowledge about workplace safety and injury prevention

• check your workplace for risks and health hazards

• highlight the benefits of seeing a physiotherapist for a range of chronic health conditions

You can also arrange for a physiotherapist to regularly visit your workplace. For more information see www.australian.physio/ campaigns/tradies-national-health-month

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WA’s new security of payment law is here Achieving security of payment for plumbing contractors is one of our key policy objectives. The Building and Construction Industry (Security of Payment) Act 2021 became law in June. For us, this is a major achievement but not the end of the campaign.

Key points

• Reforms to security of payment were recommended in reports in 2017 and 2018.

• One of the recommendations was to introduce cascading statutory trusts to protect payments. The Government has broken its promise to do this.

• The new law is not retrospective.

• Contracts for single private dwellings up to $500,000 are not covered.

• Contractors and subcontractors have the right to claim and receive progress payments within legally specified periods.

• A trust scheme protects retention money.

• Anti-phoenixing provisions prevent people with a history of defaulting on payments from getting building licences under new business names.

No retrospectivity The new law is not retrospective. Existing contracts and new contracts created before the law took effect are not covered.

What the new law covers The new law applies to most types of building and construction contracts. The main exception to know about is contracts for single residential dwellings. The new law only applies to home building work if the principal is not an individual, the work is for multiple dwellings or for a residential development business of the principal, the contract value exceeds $500,000 and the contract is between a head contractor and a subcontractor, or between subcontractors.

Progress payments Contractors and subcontractors have a statutory entitlement to receive payment and make a claim for payment.

• A contractor or subcontractor is entitled to make a progress payment claim at the end of each month.

• The principal must pay within 20 business days, or a shorter period if the contract specifies one.

• Payments by head contractors to subcontractors, or between subcontractors, must be paid within 25 business days, or a shorter period if the contract specifies one.

• Payment claims for certain residential-related construction work must be paid by the date specified in the contract, or 10 business days if no date is specified.

If the party that receives a payment claim does not intend to pay the full amount, they must issue a payment schedule within 15 business days. The payment schedule must include the amount they will pay and their reasons for withholding full payment. If the payment schedule is not provided on time or the full amount is not paid, the party claiming payment has the option of using an adjudication process instead of going through the courts.

Background: Murray Review and Fiocco Report The new law brings in some of the reforms recommended in the 2017 Review of Security of Payment Laws: Building Trust and Harmony (Murray Review) and the 2018 Final Report to the Minister for Commerce: Security of Payment Reform in the WA Building and Construction Industry (Fiocco Report).

The WA Government’s broken promise The WA Government has not kept its February 2019 promise to introduce cascading statutory trusts, which the Fiocco report recommended. The purpose of cascading statutory trusts is to ensure that money flows ‘downstream’ so subcontractors don’t lose what is owed to them if the head contractor or principal becomes insolvent. We are committed to seeing the introduction of cascading statutory trusts and will continue to lobby the Government at every opportunity. Master Plumber | 14

Retention trust scheme Retention money is protected in a deemed trust to prevent it from being used for other purposes or lost altogether in an insolvency. This scheme applies all the way along the chain of contractors and subcontractors.

Anti-phoenixing Officers or managers of building and construction companies that have a history of defaulting on payments are unable to start a new company in the industry. The new law prevents the Building Services Board from issuing them with a new licence.

For further advice about the new law If you need further advice or any information about the new law and what it means for your business, please don’t hesitate to contact us on mail@mpawa.asn.au or 9471 6661.


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INSTALL A AUSTRALIA’S NO. 1 Master Plumber | 15


Based in WA, Therm-Oz Showers have been trading in Australia for just over three years and are going from strength to strength. Although they are busiest in the eastern states – no doubt due the size of the population in that side of the country - there is very strong support from WA plumbing firms. Owners Rob and Sarah Pond have been travelling around WA with The Master Plumbers and Gasfitters Association to present their products at the Association’s popular industry forums. You may have met them if you attended one of the forums in Kalgoorlie, Esperance, Margaret River, Bunbury, Geraldton or Albany. In October, you will find them at last two forums for the year, which will be in the Perth metro area in October. They sponsored the Association’s President’s Cup Golf Day in March.

Safety, constant temperature and simplicity A Therm-Oz thermostatic shower delivers water at a constant temperature, automatically compensating for any fluctuations in the water supply, such as those that occur when someone flushes a toilet or turns on another tap when the shower is running. The ability to maintain a constant temperature means there is no chance of scalding. Therm-Oz thermostatic showers are WaterMark certified (Licence WMK26224), made and tested to AS4032.4 and fully compliant with AS/NZS3500. The heart of a Therm-Oz thermostatic shower is the thermostatic mixing valve unit, which on the outside has the deceptively simple appearance of a stainless steel tube with a handle at each end. A twist of the right handle operates the flow. The left handle controls the temperature, which is normally set at a safe 38°C. A safety over-ride button allows the left handle to rotate and increase the temperature to a maximum of 45°C or turn in the opposite direction for a cooler shower. After changing temperature, the safety over-ride button re-sets. Another smart feature is the Cool-Touch Technology that ensures the outer surface of the valve is always cool and safe to touch.

The Therm-Oz range

The Therm-Oz

revolution gains momentum

Master Plumber | 16

The Reno Kit is the most popular product. It has all the components to convert a standard two tap manual shower with need for pipework alteration or electrical work. As WA plumbers have discovered, the Reno Kit can be used as a quick fix if a shower breech has a bad seating that can no longer be re-seated. Provided one seat is still good, which is usually the case, there is no need to chop out the bad one. With the Reno Kit installed, the problem is solved and the customer gets an awesome shower. The Reno Kit can also be a solution if there is a leak in the tee pipework of a shower breech. If both seatings are still good, the tee pipework becomes dead, so if there was a leak in that section it will no longer be a problem. There is no need to chop out to find and repair the leak.


There are two versions of the Reno Kit. The Reno Kit Complete (RK001) has the thermostatic valve and a parts kit including adjustable slide rail, hose, handset, and soap dish. The Reno Kit Valve Only (RK-CT100) comes without the parts kit. The NDIS (National Disability Insurance Scheme) have funded hundreds of the Reno Kits now, mostly the RK-CT100 because it opens the possibility of also fitting a grab rail style shower kit to give greater independence to anyone who needs assistive care. NDIS offer a self-managed fund of $1500 and requires the product to be installed by a licenced plumber. The Reno Kit should fall within this pricing but it is essential to include a pressure reducing valve when quoting. For new installations or total reconfigurations, Therm-Oz have their New Build Kit, which comes in two versions. Both versions contain the valve and a fixing bracket to pipe up to and locate it in position before tiling. The New Build Kit Complete (NB001) includes the standard slide rail, hose, handset and soap dish. The New Build Mixing Valve Only (NB-CT001) 001 comes without those parts. New Build Kits can also be used to replace manual single lever mixers. This obviously involves more work than using a Reno Kit, because the mixer valve must be chopped out of the wall, the fixing bracket installed, two copper tails soldered in and finally, tiles replaced. There are step-by-step instructions available on the Therm-Oz website. A recent addition to the range is the Deluxe Dual Hose Shower Column. This has a diverter valve to switch from a shower handset to an overhead shower rose. It’s called ‘Dual Hose’ because it has a short hose to connect to the exposed shower valve, and a 1.5 metre hose for the handset. It works perfectly with both the Reno Kit Valve Only (RK-CT100) or New Build Mixing Valve Only (NB-CT100).

Pressure reducing valves are important Pressure spikes above 500 kPa will damage the Therm-Oz valve and void the warranty, so plumbers must consider using a pressure reducing valve. You must use one if the water pressure is above, or could spike above, 500 kPA.

Removing Legionella risk To avoid the likelihood of Legionella bacteria growth in the hot water supply pipe work, AS/NZS3500 recommends that stored or delivered hot water should be no cooler than 60°C and a thermostatically controlled tap be installed that complies with AS4032.4. This is exactly what the Therm-Oz thermostatic mixing valve is. This is something vitally important for both plumbers and customers, considering that someone can contract Legionnaires disease under the shower by inhaling water vapour contaminated with the bacteria.

The new era has begun Since Channel 7’s Home in WA program showed a three-minute video about Therm-Oz a couple of times, sales have grown impressively and customer have provided some wonderful testimonials about how the system has changed their lives. Rob and Sarah say that has been the best part of all. Thermostatic showers have been the norm in the UK, most European countries and Japan for well over 30 years. This is the new era for showers in Australia. For more information, see www.therm-oz.net.au

The Deluxe Dual Hose Shower Column comes without the overhead shower rose, which gives the customer the freedom to choose their own from the many styles and sizes on the market. available from your preferred merchant.

Master Plumber | 17


Water Quality Management: Back to Basics By Richie Paddick

Intrusion into main pipe from incorrectly fabricated tee.

Historically, plumbers were taught particular hand skills. Over time, the demands on our industry and an increasing reliance on technology have allowed plumbers to speed up and punch out more work in a day than we once might have. Press-fit copper fittings are an important example of this change. Whilst these advances improve productivity, they have deskilled our trade. There are times when our forgotten hand skills should be employed, to not only enhance the appearance of our pipework, but more importantly, to minimise the long-term detrimental effects of poor workmanship on water quality.

From a water quality perspective, we need to think about the water from the inside of the water pipe. We need to ensure the internal bore is as smooth as possible, eliminating areas where the accumulation of particles can enable biofilm to grow. We also need to help the water flow in the intended direction by using sweeping connections where possible, particularly on hot water (and warm water) flow and return loops. Protrusions into water pipes, once considered unacceptable, are now becoming increasingly common. This is likely due to the demand for productivity over quality. Over the past 20 years, I have had conversations with plumbers who were engaged to replace water supply work on copper tube of all sizes up to 150mm. I would mention that all tee pieces should be fabricated saddle joints. Invariably I would find the joints, although very well fabricated, were not saddle joints but junctions. Upon talking with the plumbers, I found they were never taught the difference. After hearing the explanation and being shown how to fabricate these joints, the men all agreed they were superior and could understand their purpose, which is to ensure there was no intrusion into the main pipe. In a future article, we will look at the chemical and microbiological aspects of water to give a greater understanding of how quality workmanship is so important to maintaining a healthy water system.

Internal pic of main pipe, no intrusion at new joint. Background is intrusion from incorrect joint. Master Plumber | 18

The following photographs demonstrate typical installations which have the potential to cause contamination of the water supply due to internal surface obstructions which can harbor bacteria and cause a high HCC reading.


Incorrect fabricated tee piece. The branch pipe is inserted into the main pipe.

Correctly fabricated “saddle joint” tee piece. Branch pipe fits over main pipe and cannot enter main pipe.

Typical (incorrect) fabrication method of reducing pipe size and terminating a branch.

Intrusion into hot water return loop.

Richie Paddick Richie Paddick has 42 years’ industry experience and is the Licensed Plumbing Contractor at Osborne Park Hospital. He worked for many years as a plumbing contractor in remote communities and mine sites, where he developed a strong interest in the areas of water quality management and Legionella management and recognised the business opportunities they create for plumbers. Richie has written and administered a Legionella Management Plan for a Rio Tinto mine site and co-written a Water Quality Management Plan and Facility Safety Water Plan for Sir Charles Gairdner Hospital.

Internal view showing potential HCC growth areas. Master Plumber | 19


Subsidised jetter training Many members and their staff have taken advantage of the one-day jetter training course, which is subsidised by the Construction Training Fund and conducted by WOMA (Australia) Pty Ltd on behalf of All-Ways Training Services. These dates are still available for this year •

Monday 4 October

Friday 12 November

You will need to pay for the course ($420 per person) and successfully complete it before claiming the subsidy ($248 per person). Find all the details including the course brochure under Training on our website.

July’s super increase raises a big question for employers We want to remind all members that the superannuation guarantee increased to 10 per cent at the start of July and will increase by half a per cent each financial year until reaching 12 per cent. An important question for employers is whether it is legal to take the increase out of an employee’s take-home pay. This question arises when an employee’s contract says their total package includes superannuation. Pragma Lawyers (who provide members with free industrial relation advice) advise that employers should review current pay structures. If you are considering reducing your employees’ take-home pay, seek advice and have a plan for how you will tell them about it. Another change, which will start in November, is the ‘stapling’ of superannuation funds to employees’ super accounts. This change aims to reduce the number of employees who have multiple small super accounts with small balances. There is an easy to read article called ‘Super changes from July 1’ in the Knowledge section of the Pragma Lawyers website at www.pragma. law or, for more detailed information, see the Australian Taxation Office website.

Company tax rate down to 25% • Aggregated turnover of less than $25 million for the 2017– 18 income year and $50 million from the 2018–19 income year onwards, and • 80 per cent or less of the company’s assessable income is passive income. Passive income can include: • corporate distributions and franking credits on these distributions • royalties and rent • interest income One of our policies is lower taxes for small businesses so we fully support the 25 per cent company tax rate that started in the 2021-22 financial year for ‘base rate entities’. The full company tax rate of 30% still applies to all other companies. According to information on the Australian Taxation Office website, a ‘base rate entity’ is a business that meets both these criteria: Master Plumber | 20

• gains on qualifying securities • a net capital gain • an amount included in the assessable income of a partner in a partnership or a beneficiary of a trust, to the extent it is traceable (either directly or indirectly) to an amount that is otherwise base rate entity passive income. For more information, we recommend you consult your accountant or visit the Australian Taxation Office website.


www.MasterPlumbers.asn.au

Master Plumber | 21


We’ve had some victories! Copper and brass theft Please be aware that new laws in WA require anyone dealing in copper and copper alloy (including brass and bronze) products to have a Second-Hand Dealers Licence. Licensed dealers are required to submit a report on transactions involving these products that include the identity of the seller. This change is an important response to the theft of copper and brass plumbing products and followed a lobbying effort from us during 2020.

Security of payment

The new security of payment law will go a long way towards ensuring contractors are paid on time for what they are owed. However, there is still more work to be done! While the new laws are a major step forward, they do not include the cascading statutory trusts the WA Government once promised.

See our feature story, ‘WA’s new security of payment law is here’ on page 14. Master Plumber | 22

Lead content in plumbing products reducing to 0.25% The Australian Building Codes Board has decided to introduce a 0.25 per cent limit on the lead content of plumbing products in contact with drinking water. The change will be included in the 2022 version of the National Construction Code. This change, which we have long argued for, will bring Australia into line with countries such as Canada and the USA. There will be a three-year transition period so products can be recertified under the WaterMark Certification Scheme to prove they comply with the new National Construction Code.


Industry News

ATCO Gas has increased the days allowed for connections

Plumbing services on community titles schemes.

For 12 months from 1 July 2021, ATCO Gas has changed their KPI for a ‘Request for Gas’ to a ‘New Premise’ coming ‘Off Hold’ from five business days to 15 business days.

A new form of land tenure known as a community scheme is being introduced in Western Australia. The regulations have been amended to include these schemes under the standards referenced in ‘Part 6A - Plumbing standards for plumbing and plumbing work on subdivided land’.

The KPI for connection to an ‘Established Premise’ remains at five business days

To see full details, go to www.commerce.wa.gov.au/who-weassist/plumber and click on the Announcements tab.

New Automatic Mutual Recognition scheme The new national Automatic Mutual Recognition scheme allows some holders of occupational licences to work interstate without having to apply and pay for a second licence. It applies to all occupational registrations covered by the existing mutual recognition arrangements within Australia under the Mutual Recognition Act 1992. Each state and territory is responsible for passing their own laws that determine how they will implement the scheme. The WA Government is currently considering some options before drafting the required new legislation.

Funding for mature age apprentices The new $5.2 million Jobs and Skills WA Adult Apprentice Employer Incentive (AAEI) will provide eligible businesses with up to $26,800 when they hire a mature age apprentice.

Amendments to plumbing regulations Plumbing work on-the-job by pre-apprentices doing a Certificate II in Plumbing The regulations have been amended to correct an anomaly that meant pre-apprentices were not authorised to perform work that is part of their Certificate II course. They may now do this work provided they are supervised by a licensed plumbing contractor or the holder of a tradesperson’s licence working under the general direction and control of a licensed plumbing contractor.

This will assist with growing WA’s skilled local workforce maximising job opportunities for mature age apprentices, who are often overlooked by employers due to the higher cost of adult wages. There are many good reasons to employ an adult apprentice. For all the information you need including full details of the AAEI, see www.jobsandskills.wa.gov.au/aaei The successful Apprenticeship and Traineeship Re-engagement Incentive will also be extended for a further 12 months, with an additional $4 million investment.

Master Plumber | 23


In the Media

Consumer Awareness Campaign Risks of using ‘dodgy plumbers’ As we all know too well, ‘dodgy plumbers’ and other unqualified operators such as well-meaning handymen are a constant problem in our industry. Not only do they take business away from licensed plumbing contractors and their employees, but they often create expensive problems for customers. We are fighting back by running an advertising campaign on 6PR to get the important message out to consumers about why they should choose a Master Plumber. As well as directing consumers to the ‘Find a Master Plumber’ directory on our website, the ads are educating them about the risks of using unqualified people and why they can trust our members. The campaign, which began at the beginning of August and will run until further notice, features a mixture of ‘live read’ and recorded ads. A regional campaign will commence in September.

Member Advantages As well as technical support, industrial relations advice and free business tools (including free access to AS3500 and AG5601) you can get discounts and great service from:

American Express - payment solutions (send an email to

Neto Graphics - discounted vehicle graphics and signage

office@mpawa.asn.au and ask us to arrange for an American Express representative to contact you)

Obsequentia - Waiver of $750 annual fee in ISO certification proposals NEW!

Aussie Gold - discounted work uniforms including

Officeworks - business pricing and business accounts

embroidery and printing

Pragma Legal - Free industrial relations advice by telephone.

Battery World - Free battery health check and free fitting

Free 15-minute telephone consultation on matters other than

Cbus - expert service from the national super fund for the

industrial relations.

building and construction industry

PPS Advisory - special prices for registering on the Personal

Communications Hub - Free telecommunications audit for members, staff and families NEW!

Properties Securities Register

Europcar - 10% discount off base rate NEW!

Rottnest Express - 20% off ferry and day tour packages to

HBF - Discounts on hospital and extras cover, two month waiting period waived for hospital and extras, other benefits NEW!

Rottnest Island

Joondalup Resort - 15% on accommodation

Thrifty – 10% discount on vehicle rental

Major Motors - Isuzu trucks NEW!

Toyota - Gold Fleet Discount

MAUS Quality Assurance Software - 15% discount on all MAUS ISO and HSEQ products NEW!

Vodafone - $40 per month plan for business mobile phone,

Ranger Outdoors - 10% discount on many products

St John WA - discounted first aid courses and kits

$30 per month for second phone

Mercedes-Benz - StarFleet discount on Mercedes-Benz vans Minutolo Drafting Services - specialists in construction

Get the details of each offer from Discounts and Offers page

work including plumbing services

in the members-only area of our website.

Master Plumber | 24


Our Supporters We acknowledge and thank our Associate Members for their generous support that assists us to

Advanced Pump Technologies www.aptwater.com.au Alder Tapware www.aldertapware.com.au All Bim Consulting www.allbimconsulting.com.au All Controls www.allcontrols.com.au Allsealed WA www.allsealedwa.com.au ATCO Gas Australia www.atcogas.com.au Australian Pump Industries www.aussiepumps.com.au Caroma Industries www.gwabathroomsandkitchens.com.au Enware Australia www.enware.com.au Galvin Engineering www.galvinengineering.com.au Galvins Concrete & Sheet Metal www.galvinconcrete.com.au Galvins Plumbing Supplies www.galvins.com.au Geberit Pty Ltd www.geberit.com.au Gro Agencies www.groagencies.com.au Hydra Storm www.hydrastorm.com.au Hydraulics Design Australia www.hdawa.com.au Hydroflow Distributors www.hydroflowaus.com.au InSinkErator www.insinkerator.com.au Major Motors Isuzu www.majormotorsisuzuute.com.au Megasealed Bathrooms www.megasealed.com.au/megasealed-greater-perth NECA WA www.neca.asn.au/wa/wa_home Parkwood Hardware www.parkwoodhardware.com.au Plumbing Plus www.plumbingplus.com.au Podium www.podium.com Pyrotek www.pyroteknc.com ReddiFund www.reddifund.com.au Reece Perth www.reece.com.au REHAU www.rehau.com/au-en Reliance Worldwide www.relianceworldwide.com.au Rheem www.rheem.com.au Ridgid Tool Australia www.ridgid.com.au Rinnai Australia www.rinnai.com.au Robert Bosch Australia www.bosch.com.au Samios Plumbing www.samios.net.au Saniflo www.saniflo.com.au/plumberportal SimPRO www.simprogroup.com/au/master-plumbers Smartstream Technology www.smartstream.net.au Studor Australia www.studor.net/australia Therm-Oz Showers www.therm-oz.net.au Vacuum Toilets Australia www.vacuumtoiletsaustralia.com.au Viega www.viega.com.au Vinidex www.vinidex.com.au Water Corporation www.watercorporation.com.au

Thank you

continue our activities. They recognise the importance of our industry and the work you do

Master Plumber | 25


For the Record

CEO’s Diary CEO Murray Thomas is a member of the Plumbers Licensing Board and seven reference groups that provide advice to the Department of Mines, Industry Regulation and Safety (DMIRS). He also has commitments with Water Corporation, the Industry Leaders Consultative Group within the Australian Building Codes Board (ABCB) and Master Plumbers Australia and New Zealand (MPANZ).

April

May

Meetings attended as our representative on regulatory agencies

Meetings attended as our representative on regulatory agencies

• Plumbers Licensing Board • DMIRS Plumbing Technical Advisory Group • WELS compliance team meeting

Plumbers Licensing Board

Meetings attended as our representative on industry associations • MPANZ Executive Committee

Meeting attended as an organisation board member •

Reddifund Board Meeting

Meetings about specific industry matters • •

ATCO Gas meeting about working relationship Water Corporation meeting about continuing professional development

Internal meeting • •

Executive Committee Regional Sub-Committee

Master Plumber | 26

Meetings attended as our representative on industry associations •

MPANZ Executive Committee

Meetings about specific industry matters • •

National Fire Industry Association meeting about fire protection licensing Department of Finance meeting about procurement reform

Internal meeting •

Executive Committee


June Meetings attended as our representative on regulatory agencies • Plumbers Licensing Board • ABCB Building Confidence Report Industry Leaders Consultative Group

Letters to and from Government May •

Meetings about specific industry matters • •

DMIRS meeting about gas licensing ATCO Gas workshop

Internal meetings •

Executive Committee

July Meetings attended as our representative on regulatory agencies •

Plumbers Licensing Board

Meeting attended as an organisation board member •

Reddifund Board Meeting

Internal meeting •

Letter to Mr Saj Abdoolakhan, Executive Director, DMIRS Building and Energy Division about gas regulations updates.

Recent Submissions Construction Training Fund •

State of the Industry Survey

Australian Building Codes Board •

Discussion paper: Building Manuals - A Response to the Building Confidence Report • Draft National Building Product Assurance Framework - A Response to the Building Confidence Report • National Construction Code (NCC) 2022 public comment draft (stage 1) • Proposal to remove WA addition 2.3.1 from NCC Volume Two

Executive Committee

WA Department of Health

Media Releases

July

WA Department of Finance

WA Master Plumbers welcome 0.25% lead content limit

Review of Wastewater Management for WA

Aboriginal Procurement Policy

Master Plumber | 27


In the Media

In August, Radio 6PR gave a big shout out to Master Plumbers during an interview with the Commissioner for Consumer Protection, Gary Newcombe. The interview was about plumbing contractors who break the rules around unsolicited quotations and the 10-day cooling off period and one of the main messages to consumers was to be very careful about their choice of plumbers. Again in August, CEO Murray Thomas took part in 6PR’s inaugural Saturday morning home renovations segment, which we sponsored. It was another opportunity educate the public about the risks of using unqualified plumbers and why they should always get their work done by one of our members.

Make history with your business card As part of this year’s 120-Year Anniversary activities, we are going to bury a time capsule for a future generation of plumbers to dig up and open during the 150-Year Anniversary. We want all members to send their business cards, which we will put in the capsule with other present-day documents. We need actual cards, not photos or scanned copies. Everyone who sends their card will be invited to attend the burial event and will receive a letter confirming the location of the capsule and when it will be recovered. Post your card to The Master Plumbers and Gasfitters Association of WA at PO Box 5218, East Victoria Park WA 6981.

Master Plumber | 28


2021 Industry Information Forums

ALL CONTROLS

Our 2021 series of industry information forums has now taken us to Kalgoorlie, Esperance, Margaret River, Bunbury, Geraldton, Broome and Albany. The series will wrap up in October with two sessions in Perth, one north of the river and one south. The forums are open to all licensed plumbing contractors and their employees. They are an opportunity to learn about new developments in the industry, ask questions and catch up with other plumbers.

The Essential First Step.

This year, we have been focusing on topics such as continuing professional development, MPA Insurance, technical developments and industry regulation.

Thank you to the sponsors who make these events possible.

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The Essential

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ALL CONTRO

2021 Industry Information Forum Series Perth Metro North Venue: Date: Time:

Innaloo Sportsmen Club Thursday 7 October 2021 5:00 pm to 7:00 pm Presentation by Commissioner for Consumer Affairs, Gary Newcombe

Free entry, Refreshments provided Dress Code: No thongs, singlets Supplier Displays

Razoreye 16778

• • •

Join us at this essential information session for the latest news about: •

Industry regulations

State and national industry issues

Plumbing Code of Australia

Consumer Campaign

RSVP By: Email:

Phone:

ALL CONTROLS

Remaining forum locations and dates

Wednesday, 30 September mail@mpawa.asn.au

9471 6661

All licensed plumbing contractors and their staff are welcome. Please RSVP promptly to assist with catering arrangements.

• Perth Metro South Wednesday 6 October Melville • Perth Metro North Thursday 7 October Innaloo

The Essential First Step.

Master Plumber | 29


Finance for our members Home loans Car loans Business loans Equipment loans Personal loans For your staff and families Call 08 9471 6661 hello@mpafinance.com.au

Accredited Finance Broker


TOYOTA FOR BUSINESS

Lead with elegance and flexibility in your business

Grande Hybrid model shown.

Master Plumbers and Gasfitters members save $3,900* on the All-New Kluger range with your Gold Fleet Discount Take advantage of your Gold Fleet saving of $3,900* on the All-New Kluger, enhancing your business with style and ample cargo space to handle whatever the work day throws at you. Intelligent road monitoring scans your surroundings using our latest Toyota Safety Sense features1, while connecting your commute to an 8” touchscreen system featuring Apple CarPlay®2 and Android Auto™3. Outside, an impressively elegant and professional exterior gives way to the spacious cabin. The All-New Kluger’s flexible 7-seat configuration allows you to pack it all in, effortlessly reshaping to your work day. To find out more, visit your local Toyota Dealer or call 1800 679 247 toyota.com.au/fleet

* Discount available across the Toyota Kluger range. T&Cs apply. 1 Driver assist feature. Only operates under certain conditions. Check your Owner’s Manual for explanation of limitations. Please drive safely. 2 CarPlay® is a trademark of Apple, Inc. registered in the U.S and other countries. Functionality varies depending on device. See www.toyota.com.au/connected/infotainment/apple-carplay-android-auto for compatibility. Available on certain models and grades only. 3 Android Auto™ is a trademark of Google LLC. Functionality varies depending on device. See www. toyota.com.au/connected/infotainment/apple-carplay-android-auto for compatibility. Available on certain models and grades only. Master Plumber | 31


Master Plumber | 32


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