Sustainability Report 2010
Sustainability Report 2010
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SBM Offshore – Sustainability Report 2010 FPSO P-57 in Brazil
Technology Creating Value
SBM Offshore SBM Offshore – Sustainability – CSR Report 2010
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SBM Offshore's 12 Life-Saving Rules and Message of Corporate Head of HSSE
Local Investments
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82
Renewable Energy Introduction
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90 Interview of Tony Mace, CEO of SBM Offshore
Renewable Marine Energy
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Supply Chain
Local Content Introduction by Francis Blanchelande, COO of SBM Offshore
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Interviews and Sustainable Initiatives
Local Workforce
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76
Offshore Wind Energy
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People Reviews and Message of Corporate HR Director
Local Content
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Interview with CEO of SBM Offshore “ The importance of sustainable business to SBM Offshore” that “we aim to manage our operations in a manner that complies with the highest standards of business practice. We always had a policy of looking after the health and safety of our employees and have broadened this gradually to include subcontractors we do business with.”
Tony Mace, CEO of SBM Offshore
Sustainability is tied up with SBM Offshore’s business strategy as a whole. Concern for its employees is at the centre of the Company’s sustainability strategy. In an interview made by teleconference from the Company’s Dutch headquarters in Schiedam, with SBM Offshore’s CEO Tony Mace in Monaco, he emphasizes that “human capital is the Company’s greatest asset.” By Yvonne van der Heijden
As an engineering contractor, SBM Offshore has been involved in the design, supply and leasing of offshore energy related equipment for over fifty years. Mace explains
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SBM Offshore – Sustainability Report 2010
Compared to its competitors, according to Mace, SBM Offshore stands out in developing health, safety, and security Company policies. “We have top of the line procedures in place and we continue to introduce new safety initiatives.” For instance, in 2010, SBM Offshore internally adopted “12 Life-Saving Rules” for all of its more than 5,700 employees worldwide. This scheme identifies twelve types of activities which statistically have caused the most accidents for employees working in the offshore industry; whether those activities take place at work on a platform, office or construction site or driving to work. Mace stated that “these rules range from entering an enclosed space in a construction yard without first checking if the space is safe, to speeding while driving or not wearing your seatbelt.” The training of all personnel also focuses on the ability to look out for oneself. “Of course the Company provides the framework and processes for a healthy and safe work environment through safety training, design, equipment, and so on”, notes Mace. “But at the end of the day everybody has to be very much aware of their own safety as well. Eventually, every individual contributes to the overall achievement of our goal, which is of course to have zero accidents.”
Engage national crew Another aspect of SBM Offshore’s sustainability strategy is to engage national workers and small businesses in the countries in which it operates. In doing so the Company contributes to the development of local communities. SBM Offshore has local operations in Angola (with almost 50% national crew) and Brazil (with 75% national crew), and will start new facilities with local involvement in Equatorial Guinea and the Canadian province of Nova Scotia in 2011.
Following the initial development, in line with Angolan wishes to also construct offshore facilities in Angola, the Company with its Angolan partners started to develop an FPSO integration and construction yard in an area of Angola which has low economic activity and high unemployment. Mace stated that “we were encouraged by the Angolan governmental policy that projects must take place in Angola itself. To show our commitment, we started building the construction yard ‘PAENAL’ in anticipation
Human capital is the Company’s greatest asset Local content is developing into a key element of SBM Offshore’s growth strategy. Angola is a case in point. “For us, growth in Angola was in the first instance a business opportunity as the country requires Floating Production Storage and Offloading (FPSO) facilities to develop their offshore oil and gas production. SBM Offshore leases and operates these facilities for clients in joint venture with Angolan companies. This combination is the basis for long term local development of personnel working on the facilities offshore and at shore bases, but also the development of the local industries which support these operations. Angolans are continually trained by us in the operation of offshore systems and are gradually turning into a national workforce.”
of potential new projects that will provide work to that yard. We employ Angolans and train them and have seen local industries in the region grow as the yard requires more and more local goods and services. Recently, the yard has managed to obtain a significant contract for work on an offshore project. Consequently, even more Angolans will be hired and trained. This illustrates how we have implemented local content policy and how this is beneficial both for us and the host country.”
Reduction of emissions According to Mace, a tough sustainability challenge remains the “further reduction of greenhouse gas emissions from offshore facilities.” SBM Offshore tries to design and develop new technologies to create
SBM Offshore – Sustainability Report 2010
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greener systems which it can then propose to its clients. Mace commented that in the oil and gas producing sector “an increasing number of our clients are becoming aware of the impact their operations have on the environment and are ready to consider the introduction of systems that are designed to reduce emissions wherever possible.” In addition to developing cleaner systems, SBM Offshore’s R&D Department is also working on the issue of energy shortage, and is looking for solutions in the offshore environment through generating energy from waves and ocean thermal conversion.
Milestone In 2010, SBM Offshore reached a milestone when it was included in the Dow Jones Sustainability Index (DJSI). Mace states that “by achieving this, we have shown that we have a strong commitment to conduct business in a sustainable and transparent manner and this has been recognized by the DJSI. This proves that the reporting system we have developed is up to standard. Being part of this index is special to us also because only a few companies in our sector have been included.”
Code of Conduct To conclude, Mace points out that SBM Offshore has a Code of Conduct which lays out in detail the Company’s responsibilities to its stakeholders and to society and the environment. Mace notes that “all of our employees receive training on how we conduct business and how employees should behave. The Code of Conduct is a strong pillar that supports SBM Offshore’s sustainability strategy.”
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SBM Offshore – Sustainability Report 2010
Yvonne van der Heijden (1955) has been working as a journalist since 1979. She writes on economics and takes special interest in social, development, and sustainability issues. She began her career as a journalist at the parliamentary bureau of daily newspapers in The Hague. In the nineties, she was based for almost a decade in Beijing, China. There she worked as a foreign correspondent for the Dutch business newspaperHet Financieele Dagblad as well as other publications. Since 1999 she has been a freelance writer based in the Netherlands concerned with topics such as Corporate Social Responsibility, engineering industry, pensions, social security, and China. Van der Heijden, a Nieman Fellow at Harvard University in 1986, has published two books on China. The first about doing business in China (March 2007) and the second on the 400 year history of Sino-Dutch trade relations (July 2008).
SBM Offshore – Sustainability Report 2010 SBM Offshore employee on the Yme MOPUstor™
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1
18 19 21 26 27 28 31 34
The Company, Principles and Practices Introduction Company Profile Corporate Principles and Practices Snapshot 2010 Vision, Mission and Code of Conduct Corporate Sustainability Strategy and Reporting transparency Corporate Management Systems and Compliance table People Map of SBM Offshore
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Health, Safety, Security and Environment (HSSE) 40 44 45 45 49 49
SBM Offshore's 12 Life-Saving Rules and Message of Corporate Head of HSSE Introduction Health management Safety management Security management Environmental management
3
Human Resources 58 People Reviews at SBM Offshore and Message of Corporate HR Director 62 Introduction 64 Corporate activities 65 Global workforce 67 Employment and remuneration 70 Performance and Career development
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SBM Offshore – Sustainability Report 2010
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Sustainable Initiatives 76 Host country Sustainability, Local Content Introduction by Francis Blanchelande, COO of SBM Offshore 78 Sustainable Initiatives Introduction 80 Local workforce 82 Local investments 84 Local content 86 Supply chain 90 Renewable energy introduction 91 Renewable Marine Energy 92 Offshore Wind Energy
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98 101 111 112 113
erformance P Indicators Sustainability Reporting Scope Performance Indicators PwC Assurance Report GRI Index Level C+ Notes
SBM Offshore – Sustainability Report 2010
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Semi-Submersible Drilling Rig
Semi-submersible production platform
Tension Leg Platform
MOPUstor™
FPSO
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SBM Offshore – Sustainability Report 2010
Turret Mooring System
Our Product Line SBM Offshore designs and provides offshore energy systems on a lease or sale basis to our clients worldwide based on in-house engineering and project management expertise.
CALM Buoy Terminal
Wind Turbine Installation Vessel
Heavy Lift Crane Vessel
Jack-up Drilling Rig
SBM Offshore – Sustainability Report 2010
13
The Company, Principles and Practices
14
SBM Offshore – Sustainability Report 2010 Crew members onboard the FPSO Espirito Santo
The Company, Principles and Practices
SBM Offshore – Sustainability Report 2010
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The Company, Principles and Practices
The Company, Principles and Practices
18 19 21 26 27 28 31 34
Introduction Company Profile Corporate Principles and Practices Snapshot 2010 Vision, Mission and Code of Conduct Corporate Sustainability Strategy and Reporting transparency Corporate Management Systems and Compliance table People Map of SBM Offshore
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SBM Offshore – Sustainability Report 2010
1
Mission, Vision and Code of Conduct
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27
The Company, Principles and Practices Corporate Principles and Practices
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21
Corporate Sustainability Strategy and Reporting transparency
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28 Company Profile
Corporate Management Systems and Compliance table
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SBM Offshore – Sustainability Report 2010
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The Company, Principles and Practices
Introduction The Sustainability Report 2010 presents an overview of the Company’s strategy and developments concerning Business Sustainability, Health initiatives, Safety and Security measures, Human Resources plan and Environmental protection implementation for the year 2010 as well as key performance measure. In this year’s report a chapter on the Company’s sustainability strategy has been added to explain the Sustainability Business Objectives replacing the previous two-page commitments and performance overview. The reporting scope for the key performance indicators has been expanded with new indicators for Human Resources and has been adapted to meet the reporting scope of the Company’s current fleet of leased vessels. A selection of sustainable initiatives has been included in this report, providing more details on specific subjects which are presented as articles or case studies. Consequently, some more recent initiatives, which are still very early in their development, such as building an orphanage in Angola, CO2 sequestration technology and local content in Equatorial Guinea has not been reported on specifically. Interviews have been held with key SBM Offshore managers to highlight specific initiatives in their professional field and also to provide an internal personal view on these subjects. And finally, Yvonne van der Heijden, a Dutch journalist with 30 years of experience in the field of Sustainability in the Netherlands and China, conducted an interview with Tony Mace (CEO of the Company) on the Company’s sustainability strategy and presents her view as an introduction to this Sustainability report. The Company is proud to present this report in this new style and hopes you find it interesting, helpful and enjoy reading it.
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SBM Offshore – Sustainability Report 2010
The Company, Principles and Practices
Company Profile Introduction SBM Offshore N.V. (SBM Offshore, ‘the Company’) designs and provides offshore energy systems on a lease or sale basis to our clients worldwide based on in-house engineering and project management expertise. The Company’s clients are mainly offshore oil and gas producing companies, both private and government owned. The Company has established its position as a specialised service provider in the middle to upper segment of the floating production industry where it is one of the market leaders. The Company operates globally under the name SBM Offshore with seven operating units. Each operating unit is among one of the leaders in its respective niche market. The Company currently employs over 5,700 people worldwide.
Product line The Company’s activities include the engineering, supply and offshore installation of facilities for the production, storage and export of crude oil, gas and Liquefied Natural Gas (LNG). These comprise Floating Production Storage and Offloading systems (FPSOs), Floating Storage and Offloading systems (FSOs), Tension Leg Platforms (TLPs), monohull and semisubmersible Floating Production Units (FPUs), as well as self elevating Mobile Offshore Production Units (MOPUs).
moor crude oil and gas carriers in open seas for the purpose of loading or offloading cargoes. In 2009 SBM Offshore celebrated the 50th anniversary of the first CALM buoy, which was designed and delivered to Shell in 1959. Derived from the same technology are complex mooring systems, which anchor the floating production facilities in oil and gas fields and are the core products of the Company. There are various types of mooring systems such as fixed heading or weathervaning, permanent or disconnectable. In addition to these activities, the Company provides design and engineering services, and for certain opportunities enters into turnkey supply contracts, for crane vessels, pipelay barges and drilling units of all types, such as monohulls, jack-ups and semi-submersibles. In support of all the above, another steady activity which represents a substantial element in the Company’s business is the provision of specialised services such as maintenance, spare parts, repairs and offshore installation through the Company owned installation vessels. This forms an essential complement to the sales of facilities, offering clients a comprehensive and integrated service. The Company has added the LNG FPSO to its product line to respond to the expected future demand for offshore production of LNG from stranded gas fields and is also developing renewable energy systems for the marine environment.
Over 30 years ago, the Company was the first to offer clients an integrated oil and gas service by providing turnkey supply of floating production vessels, as well as leasing options where the Company operates the facility. This concept is now considered as a mainstream production means by the oil industry, particularly in deep and remote waters, and the lease and operate business has become a major component of the Company’s activities. Included in the product line are all the systems, mostly based on the Single Point Mooring principle, used to
SBM Offshore – Sustainability Report 2010
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The Company, Principles and Practices
19
Units Under lease contracts
Organisation SBM Offshore currently operates from four main project execution centres with engineering and project management resources located in Schiedam (Netherlands), Monaco (Monaco), Houston (USA) and Kuala Lumpur (Malaysia). The Company has a corporate structure consisting of seven operating units, supported by corporate functions, which all report to the Board of Management. The organisation chart below shows the individual units, their location and their financial reporting segment. In addition to these main centres, the Company is present in several countries for regional marketing and sales, local management of offshore operations and construction activities. In respect of the Company’s activities, including both the supply of facilities on a sale basis and the lease and operate activities, there is a Group Management System defining the Company’s procedures. The Company’s Corporate Engineering Standards ensure a common design approach in the four centres and facilitate the optimal use of the skills and global resources available for the execution of large and complex projects. The Company sells or leases offshore facilities
generally by outsourcing all hardware components and construction services. Therefore, it does not own any manufacturing plant, construction yard or shipyard with the exception of a partially owned construction yard in Angola, which will be developed into an FPSO integration facility. One of the Company’s strengths is that it possesses all the engineering, project management and offshore installation competencies in-house to execute large complex systems, without having to rely on external resources, except for the liquefaction technology related to LNG FPSO topsides.
Future focus The Company’s business direction is characterised by market-oriented technology innovation. The Company is a trendsetter in the development of new, cost effective, technologically fit-for-purpose solutions which optimally respond to clients’ changing needs. Today, the Company’s focus is on providing solutions for ultradeep water production, arctic environment floating production and Floating LNG (FLNG) developments. The Company is also engaged in development work for renewable energy systems in the marine environment. In order to protect and expand its leading market position, the Company devotes significant attention to research, development, and the protection of Intellectual Property.
Company Organisation Chart SBM Offshore N.V. Netherlands Corporate Functions Schiedam, Marly, Monaco
Lease & Operate
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SBM Offshore – Sustainability Report 2010
Turnkey Systems
Turnkey Services
The Company, Principles and Practices
10
10 main clients Lease & Operate Mostly major IOCs & NOCs
1st
CALM buoy delivered in 1959
Corporate Principles and Practices Corporate Governance SBM Offshore N.V. is a limited liability company (“Naamloze Vennootschap”) incorporated under the laws of The Netherlands with its statutory seat in Rotterdam. The Company has a two tier board, a Supervisory Board and a Management Board. Each Board has its specific role and task regulated by the Corporate Governance Code, laws, the articles of association and the Supervisory and Management Board rules. The Company will submit major changes in the corporate governance structure of the Company and in the compliance of the Company with the Corporate Governance Code (CGC) to the General Meeting of Shareholders under a separate agenda item.
Duties of the Board of Management The Company is managed by the Management Board, under the supervision of the Supervisory Board. Each year the Management Board presents to the Supervisory Board, the operational and financial objectives of the Company, the strategy designed to achieve the objectives and the parameters applicable in relation to the strategy. The Operating Plan 2011 which includes the budget has been discussed and approved in the Supervisory Board Meeting of 10 December 2010 and a special session was dedicated to the Company’s strategy on the same day.
Supervisory Board As per 1 January 2010, the Supervisory Board consisted of five members. At the Annual General Meeting (AGM) of 14 April 2010, Mr. L.J.A.M. Ligthart stepped down as the vice-chairman of the Supervisory Board and chairman of the Audit Committee and Mr. F.J.G.M.
Cremers was appointed to the Supervisory Board and was elected as chairman of the Audit Committee. At an Extraordinary General Meeting of Shareholders held on 6 July 2010 Mr. F.R. Gugen was appointed to the Supervisory Board and was elected chairman of the Appointment and Remuneration Committee, dealing with remuneration matters. At the AGM the Supervisory Board also announced its intention to appoint a seventh member of the Supervisory Board taking into account the best practice of ensuring diversity in the composition of the Supervisory Board. A recruitment process for this seventh member of the Supervisory Board is ongoing. Until the AGM of 14 April 2010, the Supervisory Board had three sub-committees: the Audit Committee, the Remuneration Committee and the Selection and Appointment Committee. The Supervisory Board announced at the AGM of 14 April 2010 that it had resolved to merge the Selection and Appointment and the Remuneration Committees into one single Appointment and Remuneration Committee. In addition, the Supervisory Board resolved to create a new Technical and Commercial Committee to enable the Supervisory Board to have a better understanding of the Company’s exposure to technical risks and to facilitate its supervisory duties of technical and commercial matters.
Duties of the Supervisory Board The Supervisory Board supervises the management of the Company and its businesses by the Management Board, the effectiveness and the integrity of the internal control and risk management systems and procedures implemented by the Management Board and the general conduct of affairs of SBM Offshore and its businesses. The Supervisory Board assists the Management Board with advice in accordance with the best practices of the Code and the Supervisory Board rules. In the performance of its duties the Supervisory Board is guided by the interests of the stakeholders of the Company, and the enterprises connected therewith. In addition, certain (material) decisions of the Managing Board, as stipulated in the law or articles of association
SBM Offshore – Sustainability Report 2010
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The Company, Principles and Practices
Code of Conduct Updated in 2010
or the Rules of the Supervisory Board, need prior approval of the Supervisory Board.
Dutch Corporate Governance Code The Company is obliged to comply (or explain any noncompliance) with the Dutch Corporate Governance Code. A report on compliance with the Code can be found in the Corporate Governance section of the Annual Report 2010 which can be downloaded from the Company website http://www.sbmoffshore.com For more detailed information on Corporate Governance information, please refer to the Company’s 2010 Annual Report.
Code of Conduct The Company has a Code of Conduct which was updated in January 2010 and is posted on the Company’s website. Each year the Supervisory Board, the Board of Management and a wide range of line managers and corporate staff are required to sign backward and forward looking compliance certificates. The Company also has a procedure allowing employees to report alleged irregularities with respect to the Code without jeopardising their employment position. The Board of Management decided to create a free phone or web-based reporting facility which employees will be able to use –anonymously if they wish- in their own language. The facility will be operated by an external provider, People Intouch, and is expected to be launched during the course of 2011 once all forma lities required in the different jurisdictions where the Company operates, including data protection laws, have been satisfied. The Company has developed a number of anti-corruption initiatives including: •• Guidelines for use of Agents and Commercial Relations with Public Officials; •• Use of standards contracts and anti-corruption clauses in the Company's contracts; •• Creating a Partner and External Relations Management (PERM) Team which performs due diligence on any new Agents, Consultants, Partners, Freight Forwarders and Custom Brokers contracts or relationships;
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SBM Offshore – Sustainability Report 2010
•• Conducting routine internal audit checks to monitor Code of Conduct compliance.
Shareholders With reference to the articles of association, all Shareholders are entitled to attend the General Meetings (GM), to address the GM and to vote. At the GM each Ordinary Share with a nominal value of Euro 0.25 each shall confer the right to cast one (1) vote. Each protective preference share with a nominal value of Euro 1.00 each shall confer the right to cast four votes, when issued. Subject to the approval of the amendment of the Articles of Association which will be submitted to shareholders’ approval at the AGM of 5 May 2011, the nominal value of ordinary and protective preference shares shall be the same and each ordinary share or protective preference share (when issued) shall carry the same voting right. Unless otherwise required by the law and articles of association all resolutions shall be adopted by an absolute majority of votes. The Company maintains active communications with its shareholders on several different occasions, events or meetings in order to keep them informed on the general and specifically financial aspects of the business. The information is communicated in writing in the Annual Report, in the minutes of meeting of the AGM, in press releases and in presentations for financial analysts and is distributed electronically on the website, via email and in hardcopy format. The Company also addresses shareholders verbally during the AGM, at investor meetings, analyst presentations (which are webcasted), and conference calls. The Annual Report contains several sections in which the Company presents its financial results and other information on its activities, developments and strategy. The report is audited by an external accounting firm. The Annual Report is printed in hardcopy for distribution and can also be downloaded electronically from the Company’s website. At the AGM the shareholders in attendance vote on granting discharge to the Board of Management for the conduct of the Company’s businesses and to the Supervisory Board for its supervisory duties during the year under review.
The Company, Principles and Practices
SBM Offshore – Sustainability Report 2010 Semi-Submersible Drilling Rig ‘Delba III’ in Abu Dhabi
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The Company, Principles and Practices
For more details on Shareholder Information, please refer to the Company’s 2010 Annual Report.
Investor Relations The Company has an active investor relations program which consists of providing information to the stakeholders by press releases followed by direct dialogue with the investments community via teleconference calls for the quarterly trading updates and an analyst presentation for full and half year results. Both the conference calls and the analyst presentation are webcasted. Meetings are also held with individual investors at conferences, at the investor’s premises or on Company premises. Telephone calls with investors and analysts are held on a regular basis. In September 2010, the Company organized two teachin sessions for financial analysts on lease accounting principles in Amsterdam and in London with the Company’s CFO, Mr. Mark Miles. 19 sell-side analysts attended the presentations on accounting principles of lease contracts. Detailed explanation of the accounting treatment of leases was deemed necessary as the impact of finance lease accounting in SBM Offshore’s financial statements is increasing. The teach-in presentation has been posted on the Company’s website. A total of 25 road shows and conferences were attended by the Company in the course of 2010.
Stakeholder Engagement The Company encourages and maintains an open and respectful engagement with all our stakeholders. This takes place at annual shareholders meetings; with our Company employee delegates, our clients and Non Governmental Organisations (NGO). Main stakeholder groups identified in this report are our employees, clients and business partners, capital providers, shareholders, suppliers and NGOs, local authorities and local host communities in the countries where the Company has a presence.
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SBM Offshore – Sustainability Report 2010
Dow Jones Sustainability Europe Index In September 2010, SBM Offshore was included in the Dow Jones Sustainability Index (DJSI) Europe. The Company has participated for the first time in 2010, successfully becoming one of the four current members of the DJSI Europe Oil Equipment & Services sector. Integration in DJSI is a demonstration of the Company’s commitment to conduct business in a sustainable and responsible manner.
Carbon Disclosure Project The Company participated in the Carbon Disclosure Project (CDP) for the Netherlands in 2009 and 2010 and intends to participate again in 2011. Carbon Disclosure Leadership Index assesses the quality and depth of a company’s response to the annual CDP questionnaire for its internal management of data related to GreenHouse Gases (GHG) emissions and understanding of the issues that climate change presents to the Company's business. For 2010, SBM Offshore has reached a CDP carbon disclosure score of 64, improving its 2009 level by 18,5%. This midrange score (between 50 and 70) underlines the ability of the Company to measure its carbon footprint across global operations and its strong commitment to the importance of transparency. In 2010, a new scoring method has been introduced in the Netherlands by CDP to measure carbon performance and the Company’s score is in band C.
The Company, Principles and Practices
Transparantie Benchmark The ”Transparantie Benchmark” is an initiative of the Dutch Ministry of Economic Affairs, launched in 2004 to improve transparency of corporate social responsibility reporting of Dutch companies. SBM Offshore is involved since the beginning in this initiative as a member of the 500 largest Dutch organizations and has improved its score. The Company scores well above its sector average.
SBM Offshore's Transparantie Benchmark Score SBM Offshore Score
Sector average
Sector maximum
60
50
40
30
20
10
0
2005
2006
2007
2008
2009
In 2010, the Transparantie Benchmark scoring system has changed, but SBM Offshore succeeded in keeping almost the same level, 96.4 out of 200 in 2010 compared to 48 out of 100 in 2009.
SBM Offshore – Sustainability Report 2010
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The Company, Principles and Practices
Snapshot 2010 FINANCIAL RESULTS Net profit (US$) Per share (US$) Turnover (US$) EBIT (US$) EBITDA (US$) Net debt (US$) Capital expenditure (US$) New orders (US$) Backlog (US$) Share price 31/12 (€) AEX-index Market capitalisation (€) Market capitalisation (US$) HSS Fatalities LTIFR Offshore Production TRI Offshore Production TRIFR Offshore Production LTIFR Onshore Operations TRI Onshore Operations TRIFR Onshore Operations ENVIRONMENT CO2 Emissions from Offshore Production in million of tonnes 1) GHG Emissions from Offshore Production in million of tonnes CO2 equivalent 1) Total hydrocarbon Production in million barrels of oil equivalent HUMAN RESOURCES Total Employees Total Offshore Employees Total Onshore Employees Contract / Permanent ratio Offshore Production Training hours per eligible employee Onshore Operations Training hours per eligbile employee (including PAENAL)
2010
2009
Movement
%
276.0
230.0
46.0
20.0%
1.44
1.47
(0.03)
(2.0%)
3,055.8 362.4
2,956.5 293.4
99.3 69.0
3.4% 23.5%
688.4 1,711.1 519.0 4,531.9 11,501.5 16.765 354.6 2,827.7 3,783.5
613.3 1,464.0 655.9 3,739.9 10,032.3 13.775 335.3 2,265.4 3,248.9
75.1 247.1 (136.9) 792.0 1,469.2 2.99 19.3 562.3 534.6
12.2% 16.9% (20.9%) 21.2% 14.6% 21.7% 5.7% 24.8% 16.5%
0 0.10 26 0.87 0.06 6 0.18
0 0.03 17 0.59 0.0 1 0.03
0 0.1 9.0 0.3 0.1 5.0 0.2
2.076
1.824
2.139
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SBM Offshore – Sustainability Report 2010
Turnkey Systems results up; MOPUstor™ & tankers impairment Higher minority interest and average number of shares Turnkey Systems revenues increased Turnkey Systems results up; MOPUstor™ & tankers impairment Much higher Turnkey Systems contribution Lease fleet investments Excludes investments in finance leases Includes one large FPSO (finance lease) Record Level _ _ Share price rose and new shares issued US$ strengthened against € In line with target
233% 52.9% 47.5%
More robust reporting process Target of TRIFR < 0.20
500% 500%
More robust reporting process In line with target of TRIFR < 0.20
0.3
13.8%
First full year production for Espirito Santo, more planned Shutdowns in 2009
1.881
0.3
13.7%
147.8
142.5
5.3
3.7%
5,758 1,829 3,929 28.6% 41.7
5,389 1,488 3,901 35.8% 23.26
369 341 28 (0.1) 18.5
6.8% 22.9% 0.7% (20.1%) 79.4%
28.3
26.17
2.1
8.1%
1) CO2 Emissions from Offshore Production have been restated for 2009
Comment
First full year production for Espirito Santo
Increase in permanent employees In line with changes in the fleet composition Increase mostly in permanent employees Target is 30% Training hours for Capixaba's crew (relocation)
The Company, Principles and Practices
Vision, Mission, Code of Conduct Vision
Code of Conduct
The Company’s Vision for the long term is:
The expression of this mission statement in a few major objectives with respect to the key stakeholders reads as follows:
“SBM Offshore will be the acknowledged leading company in the development of solutions for offshore energy production and the preferred supplier of these systems on a lease or sale basis”.
Mission The Corporate Mission reads: “To provide safe, reliable and innovative offshore solutions for the energy industry”. The mission statement has changed from one focusing solely on the Oil & Gas sector into the broader statement of ‘energy industry’ to also include techno logies for energy generation from Renewable forms of energy.
Towards Clients: •• to provide superior products and services through innovative, fit-for-purpose and competitive solutions for the offshore energy industry; •• to design, construct, install, maintain and operate such facilities in a safe and environmentally sound manner; •• to provide satisfaction to our clients with reliable products and services so as to create long term relationships.
Towards Employees: •• to generate an attitude of enthusiasm and pride throughout the Company.
Towards Suppliers: •• to support fair competition and strive for long-term stability in the relationships; •• to jointly improve social and environmental performance.
Towards Society / Communities: •• to support and promote human rights and contribute to social welfare in the communities where we operate; •• to support and promote business practices free of bribery and corruption.
Towards the Environment: •• to minimise the negative impact and risks of our activities on the environment and co-operate with business partners to improve our performance.
Towards Shareholders / Capital providers: •• to constantly improve our know-how and efficiency, with the objective to generate returns well above cost of capital; •• to maintain a high degree of transparency and reliability by providing accurate financial and non-financial information; •• to achieve the highest standards of corporate governance; •• to provide EPS growth ahead of the expected EPS growth of the relevant Oil & Gas Industry’s indices.
The Company’s motto is: “Technology Creating Value”.
SBM Offshore – Sustainability Report 2010
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The Company, Principles and Practices
Minimise Carbon foot print
Maintain high standards for HSSE and HR
Corporate Sustainability Strategy and Reporting Transparency This chapter of the Sustainability Report provides more detail on the Company’s Sustainability Business Objectives and transparency in reporting. The Company’s Sustainability Business Objectives are part of the new Corporate Strategy Plan for the time frame 2011-2015. Following its presentation to the Supervisory Board, this plan has recently been adopted by the Company. A summary of the Strategy Plan 2011-2015 can be found in the Company’s Annual report 2010. Transparency of reporting is considered an important part of the development of the Company’s Sustainability strategy and the Company’s approach towards reporting is highlighted in this chapter.
Sustainability Business Objectives The Company aims to carry out its activities in such a way that will promote sustainable long term business, develop close interaction with the people, communities and local business in the countries in which it operates and safeguard the environment. Furthermore the Company will endeavour to utilise latest technologies to reduce GreenHouse Gases (GHG) emission where appropriate and aims to develop renewable energy solutions for the offshore and marine environment. The Company will focus on areas of its operations where it can have a sustainable effect within the supply chain. This includes the following objectives which are included in the Strategic Plan:
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SBM Offshore – Sustainability Report 2010
•• Minimise the Company’s carbon foot print; •• Maintain high standards for Health, Safety, Security and Human Resources; •• Serve communities through local content; •• Develop and promote renewable energy and environmental friendly technology. An analysis has been carried out to identify objectives and areas in which the Company can have an impact on sustainable business development and the focus will be on those areas for initiatives and reporting. Details on the objectives are presented below.
Environment The Company’s objectives are to minimise the negative impact and risks of our activities on the environment and cooperate with business partners to improve our performance. Specific objectives are to reduce the Company’s carbon foot print, per unit of hydrocarbon produced in offshore operations and in absolute terms for onshore activities. The most substantial part of the Company’s carbon foot print results from GHG emission during operations of the lease fleet. The Company strives to continuously improve the production performance on the facilities to reduce emissions within the existing design limits of the systems. The onshore activities of the Company consist primarily of work in an office environment where the reduction of the carbon foot print can be achieved by actively promoting initiatives to achieve neutral emission offices.
Health Safety and Security (HSS) The Company will continue to maintain high standards for HSS as described in the Code of Conduct. This is achieved by implementing HSS initiatives that are developed to promote awareness on health, safety and security issues both offshore as onshore. Please refer to section 2 for more detailed information
The Company, Principles and Practices
Serve local communities
Human Resources (HR) The Company will continue to maintain high standards for HR as described in the Code of Conduct. In addition to ensuring the highest standards of employment for the Company’s employees, continuous training and personnel development programmes are also carried out. Please refer to section 3 for more detailed information.
Business Sustainability Host Country Sustainability The Company has always operated in countries by engaging the local workforce in its operations. This requires investments in infrastructure (offices, training centres), local training and personnel development programmes. The Company will continue to support and promote these nationalisation plans.
Develop and promote sustainable technology
Nevertheless, within these boundaries, the Company promotes the use of emission-friendly equipment and design during the development of the design of the facility where this can be done in a cost efficient manner. To reduce the GHG emissions on oil and gas producing facilities, the Company strives to implement emissionsreducing technology at the lowest reasonable costs.
Renewable Energy The Company is pursuing several initiatives to leverage its in-house expertise to develop new technology for energy generation from renewable sources. Details of these developments can be found in the Sustainable Energy initiatives’ section of this report.
Reporting Transparency The Sustainability Report is issued on a yearly basis concurrently with the Annual Report.
In recent years, the Governments of many of the countries in which the Company operates, have become more demanding specifying higher local content requirements for the construction of the Company’s products. The Company aims to achieve high local content by subcontracting work in the host country where possible or investing in the host country to develop local fabrication facilities as it has done in Angola.
The Sustainability Report will include key indicators which are calculated based on input from existing reporting systems within the Company. The indicators are then compiled and consolidated in an automated, web-based reporting system. Narratives on the implications of these results and the Sustainable initiatives throughout the Company are also detailed in the report. Currently the Company reports at GRI level C+, according to GRI guidelines.
Supply Chain
External Assurance
The main policy towards suppliers is to support fair competition, strive for long term stability in the relationships and to jointly improve social and environmental performance as described in the Company’s Code of Conduct.
An external auditor verifies the Sustainability data and provides an external limited assurance. The Sustainability Assurance process consists of an interim verification and the year end assurance procedure. Local verification procedures are part of the work.
Develop and promote sustainable technology
Strategic analysis
The Company’s clients generally specify the requirements for a complete oil and gas field development, including the production facility. This leaves relatively little opportunity for the Company to influence the design and supply of production facilities to further reduce operations-induced GHG emissions.
The Dow Jones Sustainability Index (DJSI) World Universe identifies 40 potential candidates in oil and equipment services, but only six are included. In Europe, DJSI STOXX includes 19 potential candi dates, but only four are included, of which SBM Offshore is one. None of the four are direct competitors of the Company.
SBM Offshore – Sustainability Report 2010
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The Company, Principles and Practices
External reporting DJSI, CDP, Transparantie Benchmark
Disclosure External reporting consists in participating with the following initiatives: •• Dow Jones Sustainability Index (DJSI); •• Carbon Disclosure Project (CDP); •• Transparantie Benchmark (Initiative of the Dutch Ministry of Economic Affairs). Stakeholder dialogue is an area in which the Company facilitates improved dialogue when the stakeholder and the Company agree this forum will add value to achieve the Company’s sustainability objectives.
FPSO Xikomba offshore Angola
30
SBM Offshore – Sustainability Report 2010
The Company, Principles and Practices
Group Management System in line with Standards ISO 9001 :2008 ISO 14001 :2004 OHSAS 18001
Corporate Management Systems & Compliance table The Company’s Group Management System (GMS) is built on the following internationally recognised standards: •• Quality Management System Standard ISO, 9001:2008; •• Environment Management System Standard, ISO 14001:2004; •• Occupational Health and Safety Management System Standard, OHSAS 18001; •• SBM Offshore Social Accountability Manual (compatible with SA8000 Standard); •• MARPOL Regulations 2002; •• ISM/ISPS Codes (International Safety Management/ International Ship and Port Facility Security).
Quality Management The GMS defines the Company’s management system and procedures and are applied consistently in all the project execution centres. All centres have been audited by the American Bureau of Shipping (ABS) in 2009 and are compliant with ISO 9001:2008. It is the intention of the Company to also attain compliance with ISO 9001 for the operating unit SBM-Production Contractors (SBM-PC), which manages the fleet operations.
Environment ISO 14001 accreditation is voluntarily applied by the Company. Implementation started in Brazil in 2009 and continues to expand across the fleet. The most recent addition to the fleet in Brazil, FPSO Espirito Santo, commenced oil production in 2009 and the Company has obtained accreditation for this unit to ISO 14001 in 2010. This standard is also being implemented in Angola, where accreditation on all units is ongoing and
completion is expected in 2011 (audits forecasted in March 2011).
Health and Safety The Company’s offshore fleet management is compliant with the International Safety Management (ISM) standard and the International Ship and Port Facility Security (ISPS) Code, which is a mandatory requirement. The Company has the objective to attain compliance of its operations with the Occupational Health and Safety Standard (OHSAS) 18001, on a voluntary basis, for all shore bases and operating units to verify Health and Safety practises. Accreditation was obtained in the shorebase in Brazil in 2009 and will be implemented in all other shorebase and operating units during 2011. Audits for all FPSOs in operation in Brazil were carried out successfully in 2010 by ABS Quality Evaluations against OHSAS 18001.
Employment Standards The Company seeks to give all its employees the best employment standards as per the Code of Conduct and the Company’s Social Accountability Manual. The Company operates with standards that in most cases exceed international human rights and international labour guidelines. The Company does not tolerate child or forced labour and does not support or work with companies that sustain forced or compulsory labour. This is in compliance with the UN Universal Declaration of Human Rights, the ILO Conventions, and the OECD Guidelines for multinational enterprises and is addressed in the Company’s Code of Conduct.
Social Accountability The Company is in the process of achieving compliance for its global shore bases in accordance with the Social Accountability Manual, based on SA8000 standards. Implementation of the Social Accountability Manual standard was achieved in Brazil in 2009.
SBM Offshore – Sustainability Report 2010
31
The Company, Principles and Practices
Group Management System in line with Standards SA8000 MARPOL ISM/ISPS
For Equatorial Guinea and Malaysia, the Company’s goal to be compliant in 2010 has not been obtained, due to delays in the implementation as well as auditors availability issues. The Company has the objective to attain certification for all shore bases in 2011. In 2006, when the Company implemented the SA8000, Social Accountability International (SAI) directed the SA8000 Advisory Board that verification of the standard would not be allowed in Myanmar, until the International Labour Organisation (ILO) lifted its sanctions. Therefore, the decision was made to continue the implementation using an in-house Social Accountability Manual, based on the precedent set by the SA8000 Framework. This requires the regular and transparent auditing in Myanmar of the Company’s suppliers and sub suppliers.
The social accountability certificate for Myanmar was issued in February 2010 by Bureau Veritas, following its audits. The status of the implementation and certification of management systems is presented in the Management System Compliance table.
Topsides of the FPSO Okha
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SBM Offshore – Sustainability Report 2010
The Company, Principles and Practices
Management System Compliance Table 31 December 2010 ISM
EXECUTION CENTRES GustoMSC – Schiedam, The Netherlands SBM Atlantia – Houston – USA SBM Malaysia – Kuala Lumpur, Malaysia Single Buoy Moorings – Monaco SBM Production Contractors (Fleet) – Monaco
ISO 9001
n/a n/a n/a n/a
ISM
SHOREBASES Angola Brazil Equatorial Guinea Malaysia Myanmar Nigeria ISM
OFFSHORE PRODUCTION FLEET Angola FPSO Kuito FPSO Xikomba* FPSO Sanha FPSO Mondo FPSO Saxi Batuque Brazil FPSO Espadarte FPSO Brasil FPSO Marlim Sul FPSO Capixaba FPSO Espirito Santo Myanmar FSO Yetagun
ISPS
OHSAS Social 18001 Accountability 2011
2011
2011
2011
2011
2011
2011
2010
ISO 14001
OHSAS 18001
2011
2011
2011
2011
2011
2011
2011
2011 2010 2010 2010
2010
2010
2011
2011
* Unit expected to be relocated after reconversion Compliant according to external audits (with date if achieved in 2010) Target for 2011 No initiatives planned
SBM Offshore – Sustainability Report 2010
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The Company, Principles and Practices
5,758
55
employees worldwide
different nationalities
People Map of SBM Offshore
The Netherlands Switzerland Monaco USA UAE
West Africa Angola Brazil
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SBM Offshore â&#x20AC;&#x201C; Sustainability Report 2010
Asia Malaysia Singapore
The Company, Principles and Practises
Detail of the Riser Turret Mooring of the FPSO Okha showing the flexible production hoses
Health, Safety, Security and Environment
Crew on the deck of an FPSO
Health, Safety, Security and Environment
Health, Safety, Security and Environment
Health, Safety, Security and Environment (HSSE) 40 44 45 45 49 49
SBM Offshore's 12 Life-Saving Rules and Message of Corporate Head of HSSE Introduction Health management Safety management Security management Environmental management
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2
Environmental Management
Security
Page
Page
49
49
Safety
Page
45 Health
SBM Offshore's 12 Life-Saving Rules
Page
Page
45
40
Health, Safety, Security and Environment
SBM Offshore’s 12 Life-Saving Rules SBM Offshore employees in Monaco during the 12 Life-Saving Rules Workshop
40
SBM Offshore – Sustainability Report 2010
Health, Safety, Security and Environment
A case Study and message of Corporate Head of HSSE
operations of the Company in the Group offices, the construction yards, and offshore.
SBM Offshore’s management delivered a strong message to personnel in 2010. In a fully-supported and endorsed directive, the Company is now implementing a campaign where all SBM Offshore employees are verbally briefed on the 12 Life-Saving Rules that aim to further protect the most valuable asset of the Company – the men and women responsible for the success of the Group.
The initiative targets work activities where failure to comply with the rules has the highest potential for serious injury or death. Compliance with the SBM Offshore’s 12 Life-Saving Rules is mandatory for everyone in the Group while on business or on site, but the Company encourages all employees to apply these relevant principles in their home life as well. Training workshops have been held for staff in the Group Execution Centres and
The company encourages all employees to apply these principles in their home life SBM Offshore continually strives to achieve the target of Zero Accidents in its operations both onshore and offshore. During the FPSO Espirito Santo project, SBM Offshore applied the Life-Saving Rules used by Royal Dutch Shell and was impressed with the results obtained. The robust application of the rules fully supports the Company’s existing Zero Accident initiative. This led to the SBM Offshore management decision to also implement these rules in conjunction with other industry best practice, which resulted in the creation of SBM Offshore’s 12 Life-Saving Rules. The SBM Offshore’s 12 Life-Saving Rules are subsequently being included in the
offshore in the fleet, including the Company's vessel, the Dynamic Installer. There is a call to intervention, rendering personnel responsible for their actions, but also accountable to one another. By the end of the second quarter of 2011, SBM Offshore expects to have trained all onshore and offshore staff worldwide. The key responsibility of the training team is proactively protecting and educating the staff, as well as ensuring compliance. At the heart of the matter is safety and protecting assets, but here, we mean people.
SBM Offshore – Sustainability Report 2010
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Health, Safety, Security and Environment
SBM Offshore’s 12 Life-Saving Rules Stuart Holtby’s Message In any professional environment there are hazards and risks which can have dire consequences on the working population and secondary effects on close family that can last a life time. Our goal is to enhance and improve safety within the Group, and the development of the SBM Offshore’s 12 Life-Saving Rules is based upon management and worker input and elements from SBM Offshore’s associates and clients worldwide.
Stuart Holtby, Corporate Head of HSSE
The Rules are best practice in the industry. They are not new, but what the Company is doing emphasizes their importance in keeping personnel on SBM Offshore business safe from harm or injury. By abiding by these simple and sensible procedures, SBM Offshore will maintain the standing it has in the industry for being a Company with personnel who work safely each and every day. The result is a continuous, excellent safety record. The SBM Offshore’s 12 Life-Saving Rules will continue to underpin the ongoing enhancement and development of the Company Group Management System. They are now a permanent and very essential HSSE positive driver, and they will assist in achieving the ultimate goal of the Company: the accident free workplace.
Work with a valid Work Permit when required
Conduct Atmospheric tests when required
Verify isolation before work begins and use the specified life-protecting equipment
Obtain authorisation before entering a confined space
Obtain authorisation before overriding or disabling safetycritical equipment
Protect yourself against a fall when working at height
Do not walk under a suspended load
Do not smoke outside designated smoking areas
No alcohol or drugs while working or driving
While driving, do not use your phone and do not exceed speed limits
Wear your seat belt
Follow the Travel Management Plan
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SBM Offshore – Sustainability Report 2010
Health, Safety, Security and Environment
SBM Offshore â&#x20AC;&#x201C; Sustainability Report 2010 Standard Safety equipment for climbing to heights
43
Health, Safety, Security and Environment
HSSE Introduction HSSE (Health Safety, Security and Environment) plans when effectively implemented in a work place, should satisfy the key objective of providing a safe working environment. These plans are complemented by comprehensive safe systems of work and are managed and supervised by competent personnel. Within SBM Offshore these key HSSE objectives are in place. They are constantly monitored for effectiveness and enhanced where necessary reflecting the developing technology of the Company.
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SBM Offshore â&#x20AC;&#x201C; Sustainability Report 2010
HSSE plans cover the full spectrum of the Company's activities from the onshore offices to the construction yards and on to the fleet of floating production facilities world wide. Of prime importance to the Company is the management of health, safety, security and the environment. To ensure that this commitment is constantly reinforced, HSSE initiatives such as TASK (Total Application of Safety Knowledge), and STOP (Safety Training Observation Program) have been implemented and fully underpinned by the SBM Offshoreâ&#x20AC;&#x2122;s 12 LifeSaving Rules.
Yard workers in Singapore preparing for vessel inspection on the Okha FPSO
Health, Safety, Security and Environment
TASK
STOP
Total Application
Safety Training
of Safety Knowledge
Observation Program
Health Management General The health of the Company’s workforce is of prime importance and is given significant attention through various initiatives. The Company is proactive in its commitment to improve the standard of the implemented health procedures and to mitigate all health risks.
Offshore Production All Company offshore employees must attend regular medical examinations which are dependent upon their age. Health and Well-being programs are in place on the marine units. All marine units are equipped with gymnasium equipment and employees are encouraged to use these facilities. All Company employees working in areas where malaria is present are advised of the appropriate malaria prevention measures, and are provided with prophylaxis medication. Vaccination recommendations when working in different locations worldwide are available to all employees.
Onshore Operations In regard to the health and well-being of the Company’s workforce in addition to the existing health promotion programmes, which have continued, a number of new initiatives have been introduced. Examples that demonstrate this commitment to provide high levels of health support include the following:
Stress Management Appointment in Monaco of a workplace psychologist to assist employees suffering stress-related problems.
Heat Stress In the summer of 2010 the Company supported the Management in the United Arab Emirates construction yards to decrease the working time of employees to reduce the effects of heat stress.
Cool rooms were erected to allow shade for the workforce including the provision of cool water to assist in combating the effects of heat.
Safety Management General The Company continues to support and invest in a number of developments to enhance the safety culture both onshore and offshore, with the aim to improve the Health, Safety, Security performance, and enhance Environmental protection. The Company HSSE Charter defines the foundation for promoting a safe place of work, these are: •• competency at all levels; •• effective communications; •• commitment from management; •• commitment from the work force; •• a proactive approach to the work taking place. The Company has built in 2010 on the success of current safety initiatives with improvements and developments of the following programmes which are explained in more detail in this section: •• SBM Offshore’s 12 Life-Saving Rules; •• Permit-to-Work (Carros); •• Total Application of Safety Knowledge (TASK); •• Safety Training Observation Program (STOP). In 2010 a number of Group HSE seminars were held in Monaco to exchange good practices and issues relevant to the Health and Safety of the Company’s employees. In the Monaco-based execution centre other developments included a new Safety Manual, Office handbook, waste management and also a video relating to safety.
ISO 14001 certification for Dynamic Installer The Company achieved ISO14001 certification for the Company’s owned installation vessel ‘Dynamic Installer’ on the 15th December 2010, with the
SBM Offshore – Sustainability Report 2010
45
Health, Safety, Security and Environment
management office achieving ISO 14001 certification on the 30th December 2010.
Offshore Production Offshore Production recorded an increase in the Total Recordable Incident Frequency Rate (TRIFR) of 0.87 in 2010 compared to 0.59 in 2009 and a Lost Time Incident Frequency Rate (LTIFR) of 0.10 in 2010 compared to 0.03 in 2009. The Offshore fleet operations recorded more incidents than last year. This increase is due to improved reporting as well as a relatively high level of incidents on the FPSO P-57 during the initial production start–up period, due to the learning curve effect. The Company expects this statistic to improve in the future. Offshore Production LTIFR TRIFR 1.0 0.9
0.87
0.8 0.7
Compliance to the mandatory International Safety Management (ISM) standard and the International Ship and Port Facility Security (ISPS) Code continues to be the cornerstone for effective fleet management. Being prepared for any offshore emergency continues to be a priority for the Company. In addition to the extensive documented procedures required to meet ISM certification, the Company’s marine units undertake regular emergency exercises at four levels: (i) marine unit level; (ii) marine unit including shore base; (iii) marine unit including shore base and Monaco Emergency Control Centre; (iv) exercises initiated by other authorities, including clients. The HSSE support for fleet operations was consolidated in 2010 where local HSSE positions were filled by an HSSE Manager and HSSE Engineers in the three main operating locations, Angola, Brazil and the Rest of World.
0.59
0.6
In pursuit of continual improvement, SBM-PC has attained compliance recognition by ABS, on a voluntary basis in Brazil for Occupational Health and Safety Assessment Series (OHSAS) 18001. The successful implementation in the Brazilian Shore Base and on board the FPSOs managed from this location will be followed by a program to complete compliance to this standard in Angola, and selected areas in the Rest of the World Fleet during 2011.
0.5 0.4 0.3 0.2 0.1
0.10
Onshore Operations
0.03
0.0 2009
2010
The calculation methods for LTIFR and TRIFR are explained in the notes on page 113. A good indicator of safety performance is the elapsed operating time without an LTI. In 2010 certificates were awarded to the fleet for significant LTI free periods, one vessel, the Yetagun in Myanmar reaching 10 years LTI free during 2010.
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SBM Offshore – Sustainability Report 2010
Safety remains a priority across all four project execution centres and shore bases world wide. The following new Initiatives have been taken to further ensure a safe and healthy working environment, see below:
Permit-to-Work (Carros) Safety is a high priority in the Company’s Test Laboratory based in Carros (France) where key activities take place such as (1) prototype validation carried out on seals and (2) operating pressure testing for Swivels.
Health, Safety, Security and Environment
Continual improvements to the Group Management System (GMS) have now included the development of a Permit-to-Work system to cover activities which are considered high risk or non-routine. Development of the Permit-to-Work system is now complete in Carros and the Company has introduced this into the Laboratory during the latter part of 2010. To assist the Company in introducing this system, a new training programme has been developed and was implemented in December 2010. This training involved class based theory sessions covering the role and function of the permit-to-work system and the main principles. A practical session in the Laboratory took place to allow the workforce to become familiar in the use and application of the PTW system.
Safety Training Observation Program (STOP) During 2010, the Company enhanced safety training by implementing STOP in the following construction yards: GPC in Abu Dhabi and Keppel in Singapore. The SBM-PC fleet continue to apply STOP within the offshore fleet operations. It has been introduced to over 200 personal on-site including contractors and sub-contractors in order to support SBM Offshoreâ&#x20AC;&#x2122;s commitment to reduce incidents and injuries. STOP stands for the DuPont Safety Training Observation Program. The goal is to train managers, supervisors, team leaders and the work force to eliminate incidents and injuries by addressing the safe and unsafe behaviors of people in the workplace. The key to doing this is to modify behavior by observing people as they work and talking with them to encourage safe work practices and eliminate at-risk behaviors. A person using the STOP system will complete a STOP Observation Card following the observation of an activity that is taking place, these observations may be negative, i.e. activities that need some improvement,
or positive, where the observations illustrate good compliance with a procedure, safe working etc. The findings of the cards are discussed with the persons who have been observed. A data base of STOP findings is created and then analysed for any negative trends, or common negative occurrences, so that the appropriate remedial corrective actions can be put in place to correct the situation. A review of the program has been carried out during 2010 with possible improvements suggested by the workforce being developed for use in the coming year. The improvements will include up-dating the observation cards to be more user friendly and improvements in the delivery of the training, based on course feedback.
Total Application of Safety Knowledge (TASK) Another Company safety initiative (TASK) continues to demonstrate the commitment towards improvements in safety at all locations. The TASK safety initiative is applied on a project in the Conversion Yard and through to start up of production operations offshore and then continues during the operating phase. Over the past year a number of TASK themes have been suggested by the workforce to run for a given period of time. These themes typically cover a number of safety subjects, i.e. working at height, Permit to Work, Risk Assessment methods, effective Tool Box Talk sessions etc. The TASK safety initiative is driven by a TASK Team led by a senior Company Supervisor (TASK team Leader), who will be assisted by persons competent in the particular phase of a FPSOâ&#x20AC;&#x2122;s evolution, i.e. conversion, sail away, installation, start up and operations The Company supports this initiative providing materials and advice in delivery of these themes. During the year a Training Specialist has been
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47
Health, Safety, Security and Environment
15
1 to 8
safety Awards for Yards
appointed by the Company to continue supporting these projects related safety initiatives, as well as other developments in competence based training. Safety records for the construction yards are provided to the Company by the yards as part of the reporting requirements for construction activities. The Company believes the recognition of good safety performance is an essential part of the continuation of an effective Management System. There were no fatalities resulting from a work-related incident or illness on Company projects at any sub-contractor fabrication yards in 2010. In 2010, 15 certificates were issued by the Company in recognition of significant periods of time worked in the construction yards without an LTI. The Company awards certificates based upon millions of LTI free man hours. Certificates were awarded to the yards ranging from one to eight million LTI free man hours, demonstrating the high safety performance achieved. Onshore Operations in the offices recorded a TRIFR of 0.18 in 2010 compared to 0.03 in 2009 and 0.06 LTIFR in 2010 compared to 0.00 in 2009. This is mainly due to the more robust incident reporting system introduced during 2010 using the Single Incident Reporting System (SIRS) centralised data base and also including the office incidents.
million LTI free man hours for yards
Onshore Operations LTIFR TRIFR 0.20 0.18
0.18 0.16 0.14 0.12 0.10 0.08 0.06
0.06 0.04
0.03
0.02 0.00
0.00 2009
2010
Subcontractors LTIFR TRIFR 0.35
0.32
0.30 0.25
0.22
0.20
Onshore construction yards activities recorded a TRIFR of 0.32 in 2010 compared to 0.22 in 2009 and an LTIFR of 0.07 in 2010 compared to 0.04 in 2009. Total Recordable Incidents (TRI) has increased in 2010 compared to 2009. The increase can clearly be attributed to a more robust reporting process as mentioned above. A higher presence of the Companyâ&#x20AC;&#x2122;s safety personnel at construction yards has resulted in an increase in the reporting incidents onshore. Even though this is initially a negative trend it does allow the Company to focus on the problem areas and improve results and reduce the amount of people being hurt. The calculation methods for LTIFR and TRIFR are explained in the notes on page 113.
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SBM Offshore â&#x20AC;&#x201C; Sustainability Report 2010
0.15 0.10 0.05
0.07 0.04
0.00 2009
2010
Health, Safety, Security and Environment
Minimise any damage to the local ecosystems
Security Management General Security of the Company’s personnel in the operations and countries in which it operates remains a key subject and is given the full attention of management and supervisors alike. The Company’s Security Policy highlights the Company’s priority to assure the protection of its personnel wherever they may be in the world. The Company’s Corporate Head of HSSE, who reports to the CEO, is directly responsible for the effective execution of this Policy. World wide security issues for onshore and offshore locations are monitored by the Group Security Manager who is based in Lagos, Nigeria. He issues frequent reports covering security levels and standards around the world to the Company’s managers both onshore and offshore.
Offshore Production Within the lease fleet, the ISPS (International Ship & Port Facility Security Code) is used as the basis of the system and procedures that will safe guard personnel onboard, and for the overall protection of the Company facilities. Security drills, exercises and audits have been carried out during 2010 to ensure that the security procedures in the event of a security incident offshore are well practiced, comprehensive and fit for purpose. For the operating fleet CSO – Company Security Officers- are designated covering the three main operating areas, Angola, Brazil and Rest of the World.
Onshore Operations The Company operates in several countries which are classified as potential high risk with respect to personnel security. The Company’s Group Security Manager makes regular visits to the Monaco offices to ensure
that security briefings are provided where necessary, that the security files are updated, and to attend security risk assessment sessions where required. He will hold meetings with management on request where any security related questions have arisen. He has also visited SBM Atlantia during 2010 prior to carrying out a security audit in Mexico for a potential contract. Mid 2010, the Group Security Manager also visited the Brazilian construction yards as part of an external security audit. Journey management in all of the locations in which the Company operates has continued to receive a high priority throughout 2010. Discussions were held with risk consultancy companies during 2010 with the objective of agreeing a contract with SBM Offshore for Journey Management support. A contract has been signed with ISOS/Control Risks namely “Travel Security Services” subsequently. Such support covers the monitoring of Group personnel travel security and whereabouts when on Company business, evacuation co-ordination and the procedures that would come into force should a person have to be hospitalized locally, including medivac support.
Environmental Management General The activities carried out by the Company on its own behalf and that of our clients continue to be conducted in the most environmentally sustainable manner to minimize any damage to the local ecosystems.
Offshore Production The Company is aware of the potential environmental impacts associated with the handling of hydrocarbons offshore and is fully committed to safe operations and the protection of the environment. Within the broad scope of environmental aspects related to its operations, special attention is paid to the avoidance of oil
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Health, Safety, Security and Environment
leakages, to the prevention of unnecessary flaring or emissions to water and air and to minimizing the use of energy and waste outputs. The Company Policies, Procedures and Codes of Practice tailored for each marine unit provides detailed requirements for the safe and effective control of work, i.e.: •• to comply with local environmental laws; •• to comply with MARPOL, the international marine environmental convention to minimise pollution of the seas; •• to ensure high standard Environmental Management Systems (EMS), meet the requirements of ISO 14001; •• to control and reduce air and water pollution emissions and to minimise waste generation; •• to comply with the Company procedures for the safe handling, storage, and disposal of all type of waste including hazardous waste; •• to improve and increase environmental awareness through training and instruction. The EMS for the fleet of marine units complies with the international ISO 14001 requirements. EMS and stringent codes of practices are in place onboard each of the marine units. The Company is committed to identifying potential emission source points, implementing practical preventative measures and tracking emissions which have a direct impact on the environment. The Company has integrated new environmental reporting criteria within SIRS (the Company’s in house reporting application Single Incident Reporting System) in order to provide more accurate and detailed environmental reports on any released effluents. Full year data will be available in 2011. The Company complies with relevant international oil industry standards, which is illustrated by the plan to have the rest of the fleet covering Rest of the World and Angola with the ISO 14001 standard by the end of 2011 following on from the certification obtained for the Brazilian fleet in 2008 and 2009.
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SBM Offshore – Sustainability Report 2010
SBM Offshore’s target to be compliant with ISO 14001 standard in 2010 for FPSOs Sanha, Mondo and Saxi Batuque was not achieved due to delays in the implementation as well as ABS availability issues. Audits are planned for March 2011. In 2011 the objective is to implement the ISO 14001 Standard in the SBM-PC Shore Bases so as to obtain certification. SBM-PC Management System will be updated accordingly to meet onshore environmental requirements. The primary emission sources for the offshore fleet are the Greenhouse Gases (GHG) from combustion and flaring, which occur during operations. Flaring represents approximately 50% of these emissions. When producing oil and natural gas, carbon dioxide (CO2) and methane (CH4) are usually the most significant components of produced GHG. Emissions associated with the production of energy on the unit, such as steam or electricity required by the unit’s facility has been included in the Company’s emissions records. Main sources of the combustion GHG are emissions from gas usage for boilers and turbines and diesel usage for engines.
Environmental Loss Statistics The Company measures all unintentional and intentional emissions to land, sea, and air on a regular basis. In 2010, the Offshore Production fleet experienced 20 recordable environmental events, of which 15 were contained within the marine unit spaces, without any release to the sea, however there were 5 minor releases to the sea. The volumes reported are far below the required reporting threshold specified in the International IPIECA / API Standard for Oil and Gas Industry Guidance on Voluntary Sustainability Reporting (IPIECA core indicator ENV-1: Hydrocarbon Spills to the Environment: Number and volume of hydro carbon liquid spills greater than 1 barrel- 159 litres- that reach the environment).
Health, Safety, Security and Environment
Top: SBM Offshore workers on the Yme MOPUstor™
Bottom: Muster station on the Yme MOPUstor™
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Health, Safety, Security and Environment
2.07
million tonnes of CO2 emissions
Emissions to Air The emissions to air as reported by the Company have increased by 14% due to first full year of production for the FPSO Espirito Santo and less planned shut-downs for Angolan FPSOs than occurred in 2009 for flare repairs.
Offshore Production Emissions to Air
CO2 from other sources in metric tonnes
52
2009
11 Units
12 Units
Change +/- %
857,694
752,314
14%
5,017
4,393
14%
BRAZIL Increase in CO2 emissions due to the first full year of production for FPSO Espirito Santo * ASIA Emissions are for Yetagun only, which had in 2010 less planned shutdowns than in 2009 CASPIAN MOPU Turkmenistan contract finished 31st July 2009 WEST AFRICA Less planned shutdowns than in 2009
-
1,552
1,213,519
1,065,392
14%
Total
2,076,230
1,823,651
14%
* level reported in 2009 for Espirito Santo was overestimated and corrected
2010
SBM Offshore â&#x20AC;&#x201C; Sustainability Report 2010
Health, Safety, Security and Environment
6
Telepresence centres to decrease number of travels
Onshore Operations The Company has implemented a series of integrated measures and initiatives aimed to reduce the environmental footprint of its Onshore Activities as described below.
Construction Sites Increasing Environmental performance during fabrication at all constructions sites is ensured by a careful choice of construction yards holding Environmental Management System (EMS) certifications (ISO 14001). This is complemented by constant supervision and monitoring of the implementation of regulatory compliance requirements and contractual HSSE standards during the entire project execution phase. Internal Environmental Audits are carried out when necessary to support the HSSE Management on site. For example, in October 2010 an extensive environmental audit was carried out on a construction yard in Norway where the Company is currently finalizing a major project.
Offices Waste segregation programs have been established in the offices across the Company’s project execution centres. Since December 2009 in the Monaco offices, in line with the local authority (Societe Monegasque d’Assainissement) and with the support of the Monaco Government initiative, the Company has implemented waste segregation programs.
Energy efficiency measures and programs to enhance the employees’ environmental protection awareness, including a Company environmental comprehensive reporting system are being taken into the account for the future.
Travel SBM Offshore continues to promote car sharing for the Monaco employees commuting to the office by supporting the existing car sharing scheme. The Company reimburses 50 % of the car parking fees to all SBM Offshore employees sharing their vehicles with other Monaco workers. This initiative contributes to reducing the global CO2 emissions due to work related travel by car. SBM Offshore has introduced a TelePresence network in the Company’s offices in 2009 to decrease amount of travel with the added benefit of reducing carbon emissions linked to its onshore activities. TelePresence centres are in Schiedam, Houston, Monaco and Kuala Lumpur. Success of this initiative has been impressive and so two new TelePresence centres have been opened in 2010 in the Company’s offices in Macae (Brazil) and Luanda (Angola). In 2011, three new centres will open in Monaco, Singapore and Rio de Janeiro.
The Schiedam office has a waste management program, which separates waste into different streams, paper waste and cardboard waste, residual waste, small chemical waste. All IT residual waste is disposed of in a specialized manner. The Houston office provides an IT computer recycling program that is extended to employees private computers. The Kuala Lumpur office sets specific objectives for its office recycling and efficiency, including reduction targets for energy and paper usage for the upcoming years.
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Human Resources
54
SBM Offshore â&#x20AC;&#x201C; Sustainability Report 2010
SBM Offshore employees at the yard in Norway
Human Resources
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Human Resources
Human Resources
58 62 64 65 67 70
People Reviews at SBM Offshore and Message of Corporate HR Director Introduction Corporate activities Global workforce Employment and remuneration Performance and Career development
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3
Employment and remuneration
Global workforce
Page
Page
67
Human Resources
65
Corporate activities
Page
64 Performance and Career development
People Reviews at SBM Offshore and Message of Corporate HR Director
Page
Page
70
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Human Resources
People Reviews Left and Right: SBM Offshore employees on the Yme MOPUstor™ in Norway
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Human Resources
A case Study and message of Corporate Human Resources Director Future-focused, strategic career planning allows SBM Offshore to identify in-house talent who demonstrates the potential to take on greater leadership roles. The Company actively anticipates its own organisational needs to ensure continued growth and success.
In the first half of 2010, seven People Reviews were conducted across the Company in Monaco, Houston, Kuala Lumpur and Marly (in Schiedam, similar sessions have been held for several years). During this first cycle, a total of 711 employees were reviewed. The second cycle is on-going, and the People Reviews process will continue on an annual basis. This most recent HR initiative includes reviews at the top Executive level and in all of the Company’s offices worldwide, thereby laying the groundwork for the
The goal is to identify personnel who have high potential for growth in the Company A new pivotal process called People Reviews was commenced in 2010 in the Company’s worldwide Talent Management system, which was introduced by the Company in 2009. These day-long meetings which bring together a group of SBM Executives, Senior Line Managers and HR Managers encourage in-depth discussions on strengths, developmental needs and possible future career paths of SBM Offshore employees worldwide.
career development of SBM Offshore employees to support the Company’s growth plans.
The goal of People Reviews is to identify personnel who have high potential for growth in the Company for today and tomorrow. Adapted training, internal and international mobility, as well as development mapping skills are proposed to the individuals reviewed.
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Human Resources
Didier Beynet’s Message Looking towards the future’ is a guiding principle of the Company’s Corporate Human Resources Department. Indeed, the Company has always paid close attention to its employees’ development through training programs for office staff, on-the-job training for offshore crew and technical education (in training schools) for construction yard personnel. Two years ago, SBM Offshore launched a corporate Talent Management and Succession Planning Project to face two organisational challenges: generational transitions in management and rapid growth of the Company. The following year, the People Reviews process was successfully applied to top management with the objective of targeting the next generation of managers. This initiative has been progressively implemented throughout the Company. In an organisation which depends on the innovation of its technology, the purposeful advancement of personnel necessitates a long-term HR perspective; this is the very cornerstone of the Company’s success.
Didier Beynet, Corporate Human Resources Director
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Human Resources
SBM Offshore – Sustainability Report 2010 View looking down from inside the Yme MOPUstor™ flare stack
61
Human Resources
Human capital is the Company’s greatest asset
Introduction Business sustainability includes constructive stewardship of all our resources, including our people, which are the Company’s greatest asset. This section provides a look into the Company’s specific HR practices and shows how the Company’s people evolve in their careers. The Company works hard to integrate social balance and equal opportunities and being an international organisation, the preservation of different cultures where the Company operates, is crucial. The Company also believes that social responsibility means investing in the well-being of the staff, maintaining a competitive compensation and benefits package and providing the tools necessary for success. This is accomplished with annual performance reviews, personalised training programs, and global talent management. The intention of Corporate Human Resources (HR), as described by SBM Offshore’s Group Management System, is “to develop and maintain an organisation in line with the Corporate Strategy and ensure that the Company’s Operating Units have the right people in the right position at the right time”. As such, the Company focuses on generating an attitude of enthusiasm and pride throughout the Company and on providing a most favourable environment for professional and personal development with high rewards. Employment is offered on competitive terms in a safe and healthy working environment with a personnel policy in which the Company makes the best possible use of each person’s skills in a mutually beneficial manner. The Company also provides appropriate training to all employees and encourages personal development.
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The Company equally pursues an employment policy following the principles of equal opportunity, thereby preventing any discrimination on the basis of sex, age, race, religion, political or trade union affiliations, nationality or disability. For reporting purposes, the global workforce is divided into two segments: Onshore Operations and Offshore Production. The workforce is hired under permanent or fixed-term contracts and can be divided by segment, employment type, region, gender, or age. The Company also identifies White Collar and Blue Collar employees.
Human Resources
Equal opportunities
SBM Offshore’s Code of Conduct Towards Employees Employees dedicate a considerable portion of their time, knowledge, and expertise to SBM Offshore. Accordingly, the Company has the following responsibilities: •• pursuing a personnel policy in which the best possible use is made of each person’s skills and personal development is encouraged; •• offering good and competitive terms of employment and safe and healthy working conditions; •• pursuing an employment policy following the principles of equal opportunity, preventing any discrimination on the basis of sex, age, race, religion, political or trade union affiliations, nationality or disability; •• minimizing risks for health and safety incidents by: –– implementing internationally recognized industry standards such as OHSAS 18001; –– providing appropriate training to all relevant personnel; –– developing and using engineering and technology know-how to improve health and safety at the facilities we design, build or operate; –– cooperating with clients, project partners and suppliers to improve health and safety performances; –– measuring health and safety performance and communi cating our progress on a regular basis.
•• preventing undesirable conduct such as intimidation, harassment and abuse of authority (further details of SBM Offshore’s Policy Against Harassment are available through the Human Resources department); •• communicating in an honest and clear manner; •• being open to suggestion, ideas and criticism; •• avoiding conflicts of interest between private activities and the employee’s role in the Company’s business, particularly in their relations with clients, competitors and suppliers; •• avoiding disclosure of inside information; •• not asking anyone to break the law; •• preventing, as far as possible, problems of conscience in the performance of their work and striving to find a proper solution to them where these still arise; •• establishing the means for employees to report suspected irregularities; •• applying anti-drug, anti-smoking and anti-alcohol abuse policies (further details of SBM Offshore’s policy against Drug and Alcohol Use at the Workplace and its No Smoking Policy are available through the Human Resources department); •• striving for a good relationship with those who represent SBM Offshore employees;
•• providing a clear framework of operating procedures to promote efficiency and to prevent mistakes; •• preserving employee privacy and confidentiality of employee records; •• creating a climate in which employees are encouraged to adhere to this code; •• adhering to applicable national and international human rights standards, including the United Nations Declaration of Human Rights and the OECD Guidelines for Multinational Enterprises; •• adhering to the fundamental ILO conventions regarding child labour, forced labour, non-discrimination, freedom of association and collective bargaining, including among others: –– preventing the employment of children under the minimum age of completing compulsory schooling and, in any case, the minimum age for employment shall not be less than 15 years old; –– preventing the use of any form of forced labour; –– respecting freedom of association and collective bargaining.
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Human Resources
FPSO Topsides
Corporate Activities
Focus on Talent Management & Succession Planning
Further to the Company reorganisation described in the 2009 Annual Report, the SBM Offshore Executive Management Committee has been created. This Executive Committee is composed of all Board of Management members, each Operating Unit President, as well as the Corporate HR Director and General Counsel.
A series of programmes have been implemented with the Talent Management and Succession Planning process, which lay a solid foundation for the employees and the Company. In 2010, an initiative called People Reviews was introduced (please see more detailed information in article page 58). In addition to the long-established annual Performance Appraisal review, these recent programmes have the purpose of supporting business growth and securing key roles and competencies in line with the SBM Offshore Corporate Strategy.
Under the aegis of the Corporate HR Director, the HR Managers of each Operating Unit meet regularly throughout the year to share their best practices, capitalise on experiences, consolidate HR policy alignment, and follow-up on Corporate HR projects. The Lease Fleet HR activities are organised separately under the SBM-PC Operating Unit and specifically provide the adequate crew, their logistics, as well as suitable training, for the offshore activities. All data concerning these activities are reported under Worldwide Offshore Fleet.
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As a subsequent step to Talent Management, the Company has decided to implement a customised Leadership and Management Development programme. This programme intends to create and maintain a unique SBM Offshore leadership and management culture throughout the Company. The programme will be launched in 2011, starting at the highest Executive Level, with the intention of successively reaching all management levels.
Human Resources
4,114 Permanent employees
Global Workforce Information
The Company’s workforce is distributed geographically over the locations of each of the seven Operating Units, construction sites, shore bases and onboard the offshore fleet.
Headcount The total headcount is based on all Company employees registered on 31 December 2010 for Onshore Operations and Offshore Production. Headcount, therefore, equals 5,758 employees, an increase of nearly 7% compared to 2009.
Total Employees over past 5 years with breakdown between contractors and permanent employees Total number of permanent employees Total number of contract employees
6000 1534 1493
4000 3000 2000
1929
1366 685
1644
4114 3617
3460
2008
2009
2909
The headcount in SBM-PC rose by 10% to 1,850 employees in 2010 compared with 1,675 employees in 2009. The start-up and pre-operating phases of several production units explain this trend that is mainly related to the shore bases and offshore fleet personnel (belonging to a large extent to the FPSO P-57) of this Operating Unit.
2479 2458
1000 0 2005 2006
2007
2010
This upward curve was also seen by SBM-Services’ workforce, which increased by 7% to 266 employees in 2010 compared with 249 employees in 2009, due to the increased volume of projects in this Operating Unit.
Total Employee Headcount by Location A B C D E F G H
Schiedam, Netherlands Houston, USA Kuala Lumpur, Malaysia Monaco Marly, Switzerland Worldwide Offshore Fleet Construction Sites Shorebases E 24 Total: 5,758 C 381
B 612 A 621
G 1,121
D 1,170
The headcount in Monaco comprises the aggregate of the following three Operating Units: SBM-MC (Turnkey Systems), SBM-PC (Lease and Operate) and SBMServices (Turnkey Services). The workforce in SBM-MC remained similar to 2009, with a total of 1,924 employees. This steady rate is confirmed by a similar level of activity on the construction sites, as well as in the Monaco offices.
7000
5000
The Company's Marketing, Sales, Treasury & Corporate Functions (MSTC Functions) are spread over the Execution Centres, with a total of 124 employees at the end of the year 2010. In 2009, the Marketing, Sales, Treasury & Corporate functions were indicated under each location, which explains the differences that can be found between 2009 figures below and those reported in SBM Offshore 2009 CSR report.
The Schiedam execution centre’s workforce showed the highest increase with +18% bringing last year’s figure of 523 employees up to 616. This was due to the major projects in progress, including FPSO Cidade de Paraty, while SBM-MSC’s headcount went up by 8% due to increased workload.
F 1,618 H 211
In Houston, SBM-Atlantia’s staff numbers grew by 4.5% to 601 employees in 2010 compared with 575 employees in 2009, thereby reflecting the upturn in
SBM Offshore – Sustainability Report 2010
65
Human Resources
1,644 Contract employees
7%
increase in Company employees compared to previous year
activity created by several on-going major projects, namely the three drilling rigs and the relocation of FPSO Espadarte to the Baleia Azul field. In Kuala Lumpur, there was a 10% increase to attain a total workforce of 377 in 2010 compared with 344 in 2009. This increase can be attributed to the execution of large projects this year, particularly related to the supply of the FPSO Aseng. At year end 2010, the headcount for permanent contracts totalled 4,114 employees representing 71% of the Company workforce and the headcount for contract employees totalled 1,644 employees representing 29% of the workforce. The yearly average ratio of contractors to staff was 32%, which was below the maximum desired level of 33%. The reduction of the ratio compared with the 36% of year end 2009 can be explained by the fact that prior years percentage was only a snapshot of the situation at 31December 2009, whereas the yearly average would have been a few points lower. Also, recruitment efforts have been directed at increasing the permanent proportion of employees in order to maintain efficiency and keep core knowledge and expertise in house.
818
800 700 600 495
400
484
528
500
338
333
349
268
200 157
48
45
152
48
51
100 0
Others
South African
Polish
Malaysian
Italian
Indian
SBM Offshore – Sustainability Report 2010
French
Filipino
Dutch
Chinese
British
Angolan
Brazilian
American
66
The Company’s policy to recruit local-based employees whilst at the same time maintaining competency requirements through training, has led to the employment of more than 55 different nationalities. This is demonstrated in the chart, with a high percentage of French, Dutch, Brazilian, Angolan, American, British and Malaysian nationals, which is a natural consequence of our offices, shore bases and units’ locations. In 2010, the proportion of Angolan nationals has experienced the most significant increase, followed by the Malaysian nationals. This is due, on the one hand, to the employment of Angolan workers at the PAENAL construction yard, and to the nationalisation programmes onboard the operating fleet, on the other hand.
The average rate of absenteeism due to normal illness remains steady at 2.6% in 2010 (2.5% in 2009).
900
Over the decades, with its business spreading over 6 continents, the Company has embraced the challenges offered by different environments and adapted to this cultural mosaic. This need for adaption and in-country development has generated flexibility and diversity at all levels of the Company’s workforce. Indeed, the Company has managed to turn this diversity into strength, building complementarities and synergies amongst its employees.
Absenteeism and turnover
Workforce diversity- Permanent Staff
300
Workforce diversity
Voluntary departures have been the main trigger for the Company’s slight increase in turnover rate, which has risen from 9% in 2009 to 10% in 2010 and can be related to the economic up-turn. Nevertheless, the percentage of turnover remains low compared to the average rate given for similar industries in Europe and the USA. This can be attributed to the Company providing a competitive equitable remuneration package, good working conditions and overall professional satisfaction to its core resource: its employees.
Human Resources
21%
15%
of women in permanent workforce
management positions held by women onshore
Employment and Remuneration Total manhours over 4 years with breakdown between offshore and onshore
Equal opportunities
Total million manhours Onshore Operations (excluding contractors) Total million manhours Offshore Production Absenteeism rate
14
2.70% 6.57
2.60%
12
6.49
5.76
10
2.50% 2.40%
2.20%
8
4.9
2.30%
5.32
5.79
6
5.95
4
3.5
2
2.10%
0 2007
2008
2009
2010
Total permanent employees turnover over past 4 years with breakdown between causes and turnover percentage Percentage of permanent employee turnover Turnover due to retirement Turnover due to voluntary resignation Turnover due to dismissal Death (natural causes - non work-related) Fatalities (death resulting from a work incident) 15%
500
12%
400
9%
300
6%
200
3%
100
0
At SBM Offshore, employment conditions are strictly driven by the principle of equal opportunities. The salary scales are in line with a competency matrix and take into account qualifications and professional experience. The Company considers this as an attractive element of the recruitment strategy. The offshore engineering business has long been male-dominated; however, the Company has adopted a recruitment strategy to increase the percentage of women employees in the onshore segment over the past 15 years. This initiative has been successful to a certain degree, even though the number of graduates coming out of engineering schools and universities are still predominantly male, and this limits the gender ratio in engineering positions. Moreover, the operating crew onboard production units remains very much masculine as is the case for all operators in this area of business. The total percentage of female/male permanent employees from both Onshore Operations and Offshore Production was 21% women- 79% men in 2010, which is similar to the previous year. This being said, the feminine population is indeed represented in the Management positions of the SBM Offshore Group, with 15% of these positions being held by women (onshore). The basic salary ratio of 71% has been obtained by taking the average basic salary earned by female employees and dividing it by the same average earned by male employees. This percentage is satisfactory taking into account the strong technical bias of a large majority of positions in the Companyâ&#x20AC;&#x2122;s field of business with associated higher salary which are filled by a high percentage of male employees (as opposed to higher percentages in the services industry).
0 2007
2008
2009
2010
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Human Resources
Attractive compensation package
Compensation and Benefits The compensation and benefits package offered to the Company’s personnel remains one of the major elements in employee attraction and retention. During the annual cash remuneration review (basic salary and bonus) of the individual staff members, the key factors of local market, annual inflation and individual performance are taken into account. Salary benchmarking analysis was performed in 2010 to verify the competiveness of the Company’s compensation package compared with peers in the oil and gas industry. The results confirmed that the Company’s remuneration package, where the variable and performance-related element is high, is well above market average, and remains competitive and attractive to potential new employees.
Permanent employees over past 4 years with breakdown between part time/ full time and men / women Total percentage of women in permanent workforce Total number of women working part-time Total number of women working full-time Total number of men working part-time Total number of men working full-time 22,5%
5000
22,0%
4000
21,5%
3000
21,0%
2000
20,5%
1000
20,0%
68
2007
2008
SBM Offshore – Sustainability Report 2010
2009
2010
0
Focus on Well-being of employees
The Employee Share Ownership Plan, which encourages employees to invest in SBM Offshore shares, remains an attractive staff benefit, thanks to a significant contribution being paid by the Company. A Restricted and Performance Share Unit Plan is in place and constitutes the Long-Term Incentive Plan for senior staff and other high potential staff. The Company has an attractive pension benefit system for all its employees. As a multi-national company, it operates various pension schemes depending on the country of activity. The majority are “definedcontribution” plans, with a minor portion being “defined-benefit” plans.
Employee Well-being Conscious of the need to protect its most important asset, the Company is continuously focused on the well-being of its personnel and provides a pleasant work environment. In this respect, several initiatives have been implemented during the past few years across the Company’s Operating Units, namely: •• Stress management presentations to managers (Monaco, Houston, & Schiedam); •• Employee care officer consultations available to employees (Schiedam & Monaco); •• Stop smoking campaigns in Monaco; •• Fitness rooms in Houston and Monaco; •• Organisation of social events at all locations to favour interaction throughout the organisation; •• Bicycle plan in Schiedam; •• Life cycle based personnel policy in Schiedam; •• SBM Nursery: this Monaco-based professionally-run nursery and pre-school structure has increased its capacity by 10% at mid-year. This comes on top of the safe work environment that the Company considers as a priority, as described under the HSSE section.
Human Resources
SBM Offshore employees on the ‘Delba III’ Drilling Rig in Abu Dhabi
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Human Resources
95%
performance appraisals completed in 2010
33
Training hours per employee in 2010
Performance and career development Employees’ performance review To ensure business continuity, personnel satisfaction and efficiency are key factors on which the Company’s Management maintains a keen focus. To help monitor those crucial indicators, the annual employee performance appraisal exercise (permanent employees) has proven to be a valuable tool. It is a long-established process at SBM Offshore and has been modernised over the years in order to take into consideration the Company’s strategic objectives and the employee’s career expectations. All performance appraisals under Onshore Operations are made in accordance with the Company’s Competency System whereby employees are appraised against specific competencies related to their position, as well as the fulfilment of set objectives. This year, emphasis has been placed on the purposeful setting of individual career development objectives, in line with the overall needs of the Company. Since its successful introduction in 2009, the intranetbased electronic performance appraisal system was extended to all Operating Units in 2010. The tool has proven to be highly beneficial to the process; it enables the punctual tracking of the completion progress, and provides statistics for reporting, training and development purposes. The annual performance reviews are one of the sources of valuable input information for the Talent Management and Succession Planning processes. Offshore Production appraisals are performed for all permanent and contract employees working onboard the production units. All employees are appraised in direct compliance with the offshore work activities and the assessments cover the fields of safety, teamwork and professional competence. This exercise is done via SBM Offshore HR crew management system.
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SBM Offshore – Sustainability Report 2010
The performance appraisal completion rate remained high this year at 95%, confirming overall awareness of the great importance of this exercise.
Training and development Development of competencies of employees through general and specific programmes is crucial to the Company’s business continuity and changing environment. It is also a necessity for employees to be able to picture themselves as part of the Company’s future. The Company provides a range of training and development opportunities to enhance the skills of its employees worldwide. The total training days recorded for 2010 was 18,600 days, equal to 148,987 hours, and averages 33 hours of courses per person, representing a 31% increase compared with 2009. This upward trend in training hours is visible for both offshore and onshore.
White Collar Staff Training is based on the Company’s objectives. The need for training is discussed during the annual Performance Appraisal session and a training plan is developed for execution during the following year. The actual results are closely analysed to identify areas for improvement. Training covers both internal training, which is performed by Company staff or consultants, and external training, which is performed outside the Company’s work centres by specialist training providers. Training during 2010 was mainly technical-related, followed by managerial- leadership and behavioural training. Attendance at conferences and seminars was high on the agenda, indicating the desire to remain in touch with new developments in specific fields of study. Safety courses, language lessons and computer software trainings were well attended. Internal training for management continues with the now long-established Gusto Management School. Its programme focuses on specific project management courses with a target group of staff who are envisaged
Human Resources
148,987
Training hours in 2010
to have lead, supervisory or managerial positions in the future. For the 2010 session, 24 participants from the Schiedam and Monaco offices attended the programme, totalling 2,240 hours of customised courses. As a complementary approach to training and development, student internship programmes continue to function well and enable judiciously-selected graduates to obtain their first work experience in the Company and, in many cases, successful employment. Performance appraisal offshore and onshore over past 4 years performance appraisals for permanent employees - Onshore Operations performance appraisals for permanent employees - Offshore Operations
100% -
Blue Collar Staff Given the significant technical and safety requirements of the operations onboard the production units and work at construction yards, the Company considers onthe-job training and external courses to be of utmost importance for all its personnel, whether permanent or contractor. This principle applies not only to long-standing crew and technicians but also to the additional workforce available locally, which needs to familiarize itself with the specifics of the Companyâ&#x20AC;&#x2122;s activities. To meet this need, the Company supports nationalisation programmes, namely in Brazil, Angola & Malaysia, an initiative which is complemented by the PAENAL Construction Yard Training School in Porto Amboim (please see local workforce in sustainable initiatives article page 80)
90% 80% 70% -
685 2479
60% 50% 2005 2007
2008
2009
2010
Permanent employees training hours over past 4 years with breakdown between white and blue collar Staff white collar staff blue collar staff
180,000
-
160,000
-
140,000
-
120,000
-
100,000
-
80,000
-
685
60,000
-
2479
40,000
-
20,000
-
0
2005 2007
2008
2009
2010
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Renewable Energy Systems
72
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SBM Worker in Abu Dhabi
Renewable Energy Systems
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Renewable Energy Systems
Sustainable Initiatives 76 Host country Sustainability, Local Content Introduction by Francis Blanchelande, COO of SBM Offshore 78 Sustainable Initiatives Introduction 80 Local workforce 82 Local investments 84 Local content 86 Supply chain 90 Renewable energy introduction 91 Renewable Marine energy 92 Offshore Wind Energy
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4
Supply chain
Local workforce
Page
Page
86
Renewable Energy Systems
80
Local content
Page
84 Renewable energy introduction
Local investments
Page
Page
90
82
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Renewable Energy Systems
Host country Sustainability Local Content Introduction by Francis Blanchelande, COO of SBM Offshore “Because of its multiple projects executed and/or operated in emerging countries, SBM Offshore has always been willing to develop the skills of the national workers employed to support the Company's projects and operations, onshore and offshore. This process has started by implementing 'on the job' training by the Company skilled personnel, then by organising specific technical training in local organisations and then by setting up training schools managed by SBM Offshore’s staff. Finally, some national employees have been sent to foreign technical schools and/or to foreign universities. After 40 years of this continuous practice, the Company now employs more than 2,000 national managers, engineers and skilled personnel. The average percentage of national employment in SBM Offshore worldwide operations is 65%, with peaks up to 95% in specific countries. One particular example of this successful strategy is the PAENAL yard in Angola: SBM Offshore has been directed in 2007 by the Angolan Authorities to establish in a remote place, Porto Amboim 200 km south of Luanda, an FPSO integration yard and to employ people from the province of Kwanza Sul. After 3 months of establishing the first base, a school was opened in Porto Amboim and started training fishermen, unskilled workers and unemployed people to become scaffolders, pipe fitters and welders. One year later, the first CALM buoy built in PAENAL was delivered to Chevron Angola: the yard then employed 120 Angolans. Five years later, the PAENAL yard will receive the first FPSO to integrate process modules on board, modules entirely built in the yard: the yard will then employ 600 Angolans. In 2010 - this is an example of a win win situation between SBM Offshore and its national suppliers – the Company has supplied to Petrobras the FPSO P57, the first Unit to be contracted with a 65% local content.
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SBM Offshore – Sustainability Report 2010
Not only did SBM Offshore use national suppliers, but in order to enable the use of certain local equipment, the Company modified its design to suit the capabilities of these suppliers. Equipment from these suppliers is now being used on other FPSOs in Brazil. In certain countries where SBM Offshore operates, the Company also supports or drives Social projects. In Brazil, as an example, we help fund a home for homeless children with drug related problems in poor areas of Rio and promote to give them education: the Company has organised mechanical and electrical courses in Rio, given by its own offshore specialists, and has organised periods of apprenticeship for the best students, with their national suppliers in Macae; the next step is to organise apprenticeship periods on board the Company's FPSOs in Brazil. Also to be mentioned is another similar initiative with street children in Luanda (Angola), the support (local and from SBM Offshore’s offices) of an orphanage on Sakhalin Island, the distribution of drinkable water makers in Myanmar and the construction of a complete orphanage complex in Lubango (Angola), paid for by the Company, built by a national Contractor with the works supervised by SBM Offshore's staff. Local content is a policy from emerging countries, is an opportunity for foreign Contractors and is a worldwide success story for SBM Offshore.”
Renewable Energy Systems
SBM Offshore’s Code of Conduct Towards Society / Communities Society provides SBM Offshore the social and physical infrastructure for entrepreneurship. Accordingly, we have the following responsibilities: •• not doing business in countries subject to international and relevant national embargoes and respecting the export and import control regulations of countries where we work and operate; •• respecting human rights as formulated in the Universal Declaration of Human Rights; •• not undertaking commercial activities in countries where it is made impossible to adhere to this code; •• not granting a cash gift or non-cash gift for the purpose of obtaining a contract or any improper business advantage; •• In general, the giving of gifts is only acceptable if such practice is not for an improper purpose, if such practice is accepted locally and in the industry as a token of appreciation, and if such practice is in compliance with applicable laws; •• not offering or giving money or anything of value, whether directly or indirectly, to any public official, political party, or candidate to obtain or retain business or to direct business to any person; •• not engaging agents and
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commercial representatives in violation of SBM Offshore’s guidelines for the use of agents (further details are contained in Annex I hereto); not entering into joint venture or similar relationships that would violate SBM Offshore’s guidelines for commercial relationships with foreign officials (further details are contained in Annex I hereto); not engaging in insider trading or other acts prohibited by SBM Offshore’s Regulations Relating to Insider Trading (for further details Code of Conduct); preventing security personnel from infringing on the liberty and security of others; taking all reasonable measures to avoid involvement or complicity in human rights violations in its relationships and interactions with state security forces; supporting initiatives that, within the framework of our possibilities and aims, contribute to the improvement of social welfare; striving for a constructive relationship with non-governmental organizations; not accepting any proceeds of crime or terrorism and taking appropriate measures to prevent money-laundering including the reporting of suspicious transactions (e.g. high value cash
transactions, payments between unknown entities or through excessive intermediaries, payments made by/ received by suspicious entities or involving high risk counties); •• striving for fair competition by respecting tangible and intellectual property rights of competitors and respecting the relevant competition laws (including the obligation not to engage in bid rigging, price fixing, or other similar arrangements designed to improperly undermine competition); •• assessing the social, environmental and economical impact of our intended operations prior to the commencement of our operational activities, including the impact on local communities and human rights; •• (in cooperation with or on behalf of our clients) assessing local needs for social, economical and environmental improvements in all areas where we operate, and providing support to local communities in order to realize these potential improvements, using our skills and capabilities, within the legal and cultural constraints of these local communities.
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Introduction Forging a path for any business in the twenty-first century requires a global perspective, social consciousness, a collaborative attitude and a focus on technological innovation. SBM Offshore pursues all of these goals, and recognises the key role the Company’s stakeholders play in helping to realise them. Stakeholders include host countries around the world with their local content requirements, including the men and women of local communities that become the Company specialised workforce. Thanks to these sustainable relationships, the Company has been able to promote economic growth in developing countries through knowledge transfer and infrastructure creation. The Company requires its suppliers to be compliant with the Company’s Code of Conduct. Through strategic partnerships the Company has also engaged in the development of key enabling technologies for more ecological fossil fuels like liquefied natural gas and Renewable Energy like wave energy conversion and offshore wind farms. The Company is constantly evaluating a wide range of developments and ideas related to its business which could develop into sustainable initiatives if they meet the Company’s strategic sustainability objectives. In this section of the report a selection of the Company’s sustainable initiatives has been highlighted as they are on-going, well developed and, in the Company’s view, interesting to focus and report on in more detail. The selection focuses on the following objectives: SBM Offshore’s host country sustainability, the supply chain and Renewable energy.
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Workers at the PAENAL yard
Host country Sustainability
Local Workforce Angola SBM Offshore has been present in Angola since 1968. Over the last four decades, activities have included FPSO leasing, offshore installation and the construction of buoys, steel structures for turrets and topsides modules. A continuous engagement and strong relationships have enabled the Company to promote the local community through job creation and training. In 1997, SBM Offshore formed a joint venture with Sonangol, the Angolan National Oil Company. From this union came Sonasing, a company established to promote Angolan participation in oil and gas activities, acquire FPSOs and FSOs and charter them to the Angolan oil industry. Soon thereafter, in 2003, SBM Offshore and Sonangol created their OPS Serviços de Produção de Petróleos Ltd (OPS) joint venture. This second collaboration permitted both companies to operate and manage the Angolan fleet together. OPS also introduced training programmes which provided craft skills, safety training and offshore practical skills to an entirely new generation of Angolan workers. An expanding pool of skilled local labour was essential to maximise Angolan economical development resulting from the oil and gas sector. With a third joint venture, the Porto Amboim Estaleiros Navais Lda (PAENAL) yard, the companies extended the existing training programme with the creation of a dedicated training facility in addition to the much needed fabrication and integration yard. This training school was established in Porto Amboim to train locally hired, primarily unemployed persons. The first training programmes initiated at the school were welding, fitting, rigging and scaffolding. Newly trained workers begin with structural works. As they progress and gain experience, they move to more skilled labour related to topsides fabrication. The Porto Amboim Training School has a capacity of approximately 150 trainees per year. The courses generally last for twelve weeks for groups of thirty students. Formal competency tests are carried out and certificates are issued to successful graduates. All intakes commence with two weeks of HSE training. Success rate of trainees is above 80%.
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The SBM Offshore, Sonangol and the new partner DSME (Daewoo Shipbuilding & Marine Engineering) announced investments in the development of the PAENAL yard will increase the scope of training, dramatically growing the size of the workforce and a variety of technical skills. PAENAL will become the only yard in Angola capable of fabricating topsides modules with a quayside large enough to accommodate a VLCC and a heavy lift crane to facilitate integration, hook up and commissioning of large FPSOs. Once fully operational, PAENAL will provide Angolan workers with approximately two million man-hours of work annually. Already, the Porto Amboim Training School has recorded a total of 202,736 hours of training for PAENAL’s employees where the ratio of expatriates to Angolans has remained stable all along its development at 1:3.
Brazil The Company signed a first contract with Petrobras in 1996 for the lease and operate contract of FPSO II in Campos Basin. Since this date, SBM Offshore has delivered seven FPSOs to clients, including Chevron and Shell, for operation in this country. In 2005, the Company organised Competency Assurance training programme comprising a dedicated facility in Macaé, Brazil to support its FPSO operations. SBM Offshore implemented the training programme to achieve its nationalisation targets of over 70% Brazilian employees within its expanding fleet. The Computer Based Training (CBT) training module, available in Portuguese, provides detailed information about FPSO equipment and operations, but also safety. The Company trains approximately seventy Brazilian employees per year, from the fundamentals of petroleum production activities to the advanced process simulator course, using its own FPSO process control room simulator. The purpose of the DCS Simulator training centre is to improve operational performance offshore by exposing trainees to a wide variety of simulated process upset conditions that demand operator response. This ensures that employees are well prepared to properly deal with any situation.
Moreover, the Brazilian government recently issued laws requiring that apprentices must fill five percent of the technical workforce of every company. SBM Offshore supports the Brazilian Apprentice Program with Casa do Menor a non-governmental organisation which is accredited by the government to deliver basic education. The Company directly sponsors a maintenance course for thirteen apprentices every year. The objectives of the course are to teach basic theory and practice to students in the areas of mechanics and electricity. Apprentices are evaluated quarterly against offshore induction programme objectives. The Company offers the top two students an offshore assignment. In 2010, three apprentices expressed their enthusiasm and desire to join the maintenance team.
Host country Sustainability
% of national crew in SBM Offshore fleet at end 2010
80% 70% 60% 50% 40% 30% 20% 10% 0 Brazil
Angola
Malaysia
Overall
Equatorial Guinea A very motivated group of young trainees from Equatorial Guinea has been selected by Noble Energy to be part of the nationalisation plan for the FPSO Aseng. SBM Offshore is privileged to be working with them. The trainees are taking English language training in Equatorial Guinea and are becoming familiar with basic oilfield equipment and systems. The next step is a big change from the Company’s standard national training programmes. The trainees have been assigned to Aberdeen Skills and Enterprise Training Centre (ASET), in Scotland, where they are consolidating their knowledge over an 18-month practical programme. The difference between this centre and usual vocational training colleges is that all the training is Oilfield Practical training with a strong focus on the use of typical Safety Management System tools such as Risk Assessment, Permit to Work, COSHH, and Toolbox Talk. They have already learned the NEBOSH Safety Diploma material. The progress of the trainees is monitored regularly by the ASET centre Senior Instructor and the SBM Training Department, who also keep the trainees up to date on the progress of the actual FPSO conversion project in Singapore. Aseng‘s trainees from Equatorial Guinea will benefit from 49, 000 training hours.
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Renewable Host country Energy Sustainability Systems
Local Investments The PAENAL (Porto Amboim Estaleiros Navais Lda) FPSO integration yard is one of the most significant investments ever made in fabrication in Angola and provides a distinct competitive advantage to its partners, SBM Offshore, Sonangol and their new associate DSME (Daewoo Shipbuilding & Marine Engineering). The association with DSME will facilitate the PAENAL Joint Venture’s investment capacity for phase II as well as further improve the production and construction expertise of the yard. PAENAL is an ambitious and groundbreaking joint venture aimed at further developing Angola’s ability to support its growing offshore oil and gas sector. It will: •• Increase the fabrication capacity in Angola; •• Provide training and create job opportunities for Angolan workers; •• Offer the capability to build complex topsides modules and other steel structures; •• Provide 490m of quayside with 10m water depth for Very Large Crude Carrier (VLCC) berthing and a heavy lift crane specially designed for lifting process modules for integration and FPSO commissioning work; •• Encourage global service companies to establish themselves in Angola. PAENAL’s development has been planned in two phases allowing for a steady increase in capability and capacity. •• Phase I (operating status since 2008): a small module and general steelwork fabrication facility. This initial phase comprises a training facility, 80 metres of quayside with a water depth of 7 metres allowing the importation and customs clearance of equipment and raw materials directly at PAENAL, as well as the exportation of any products built by PAENAL. PAENAL currently has the capacity to produce between 2-3,000 tonnes per year; •• Phase II: The full phase development encompasses the completion of a 490m deepwater quayside suitable for berthing a VLCC-sized FPSO, the completion and commissioning of a heavy lift crane with a minimum of 2,000 tonnes lifting capacity (designed by SBM-GustoMSC) and the erection of all of the remaining warehouses, pipe shops and storage facilities.
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Once the expansion plans are complete, PAENAL will become the only yard in Angola capable of fabricating topsides modules with a quayside large enough to accommodate a VLCC and a heavy lift crane to facilitate integration, hook up and commissioning of large FPSOs. The ultimate fabrication capacity will then be in the range of 8-10,000 tonnes per year. Through strategic partnerships and secured projects, Phase II is now underway. The progress of the PAENAL yard demonstrates SBM Offshore’s continuous engagement with the PAENAL Joint Venture partners Sonangol and DSME to benefit the local community through job creation and training (please see article on local workforce page 82). Once fully operational, PAENAL will provide Angolan workers with approximately two million man-hours of work annually. There are several FPSO prospects identified for offshore oil production in Angola in the next few years but the current fabrication facilities in Angola will be limited to handling only a portion of this workload. The PAENAL yard addresses some of this shortfall in fabrication capacity and provides the opportunity for a substantial increase in the Angolan content around future projects. The PAENAL yard should encourage other international contractors and service providers to establish a presence near Porto Amboim. PAENAL provides a significant stimulus for the local economy by using small and medium-sized companies in the region to serve the needs of the yard. It is anticipated that support services in the Porto Amboim area will also grow to meet new demands associated with PAENAL activities. PAENAL is perfectly positioned to serve the growing Angolan offshore sector. It is located approximately 300 km south of Luanda and has direct access to deepwater blocks which are just over 200 nautical miles from the yard. Since fabrication activity began in 2008, the yard has already successfully completed two shallow water CALM buoys for Cabinda Gulf Oil Company (part of the Chevron Corp.) to form part of the new export terminal offshore Malongo. PAENAL is additionally undertaking
Host country Sustainability Renewable Energy Systems
a number of fabrication projects for Heerema and Technip for developments on Block 31. But once the expansion of the yard has been completed, PAENAL will have the capacity to accommodate a much larger work scope. The CLOV FPSO will be the first mega FPSO to berth at a quayside in Angola for the integration, hook-up and commissioning of topsides components also built in Angola. PAENAL intends to launch the project mid-2011 and the CLOV FPSO is expected to arrive at PAENAL yard during 2013.
PAENAL yard in Porto Amboim, Angola
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Renewable Host country Energy Sustainability Systems
Local Content In October 2010, SBM Offshore delivered the FPSO P-57 to its client Petrobras, two months ahead of schedule and on budget. With commissioning of the vessel now complete and first oil achieved, SBM Offshore will operate the P-57 for a period of three years. Since the engineering, procurement and construction contract for the P-57 was signed between SBM Offshore and Petrobras on 01 February 2008, the project has achieved a number of significant milestones: •• it is the first contractor designed & supplied FPSO to achieve over 65% local content on Brazilian contracts; •• it is the first FPSO sold to Petrobras to be built to SBM specifications; •• it is SBM’s largest ever FPSO and 8th supplied for Brazilian waters; •• it is the first turnkey FPSO to be supplied by SBM Offshore to Petrobras; •• it is the largest FPSO for oil throughput, off the Espirito Santo coast. Given the success of P-57, both in design and cost, Petrobras has said that the P-57 will serve as a model for the design of future FPSOs intended for use in the Santos Basin pre-salt area. The FPSO will operate in the Jubarte field, in the Espírito Santo portion of the Campos Basin, 80 km off the Espírito Santo coast. It is anchored at a water depth of 1,260 metres and will produce oil of 17 degrees API. Once on stream, the P-57 will be connected to 22 wells, 15 of which are producers and 7 water injectors. With its ability to process heavy oil, the P-57 will be the first unit of this complexity to operate on the Espírito Santo coast. The P-57 FPSO is a spread moored vessel and has the possibility to offload both forward and aft. With a daily production capacity of 180,000 barrels of oil per day and 2 million cubic metres of gas per day, it is the largest FPSO that SBM Offshore has ever built. The topsides are of an impressive size weighing 14,500 tonnes and the spread mooring arrangement was an achievement in technical design with 21 mooring lines of varying lengths.
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In order to complete this complex project, SBM Offshore engaged team members from each of its four global execution centres (Monaco, Schiedam, Houston and Kuala Lumpur) as well as a large Brazilian team in the Rio, Alphaville, Macaé, and Vitória offices. Between October 2008 and March 2010, the hull was converted from the Accord oil tanker at Keppel Shipyard in Singapore. While the refurbishment of the hull was underway, fabrication of the oil and gas processing modules (topsides) was completed in Brazil at the UTC Engenharia site in Niteroi and at the BrasFELS shipyard in Angra dos Reis. In April 2010 the P-57 FPSO arrived at the BrasFELS shipyard for the final integration and commissioning phase. During the development of P-57, SBM Offshore achieved a level of local content surpassing 65%, a first for a contractor-supplied unit in Brazil. To do so, SBM Offshore developed relationships with an extensive list of Brazilian subcontractors, resulting in a substantial amount of local contracts going to Brazilian suppliers and over 5 million local manhours logged on the project. It is SBM Offshore’s strategy to prioritize the procurement of goods and services in Brazil in order to contribute to the expansion of the domestic industry. These efforts resulted in the generation of an estimated 2,000 direct jobs in the country. The P-57 design was simplified and its equipment standardized pursuant to the highest operating safety standards. This strategy ensured greater efficiency both in project management and in areas of procurement, construction, assembly and testing. Additionally, the new strategy resulted in a lighter, easier-to-maintain platform offering the client significant economic, managerial, and technical gains.
Host country Sustainability
Crew member onboard the FPSO Espirito Santo
Renewable Supply Chain Energy Systems
Supply Chain in focus Actively present and producing in 18 countries worldwide, SBM Offshore also works with suppliers from 37 countries. The Company’s principal suppliers are mainly located in Europe, the United States, Singapore and Brazil; 26% of the Company’s volume of business in procured deliverables or services in 2010 has been achieved with developing countries.
Vendor Relationship Management Suppliers are selected upon compliance with the industry standards and market conditions. The Company’s VRM portal is publicly listing the documents required to enter the pre qualification process hence needed for the evaluation of the supplier and proposed equipment. 1. Standard Vendor Qualification Questionnaire 2. ISO certifications 3. Quality manual 4. HSE manual 5. Reference lists 6. Organization charts (company and group) 7. Brochures, company profile, products descriptions, etc. 8. All QA documentation (SQR forms, CAR’s, audit, etc.)
VRM product pre qualification confirms that SBM Offshore may start business with the vendors for selected equipment or services. Vendors have been approved as potential candidates to work with the Company. Through the Vendor Relationship Management (VRM) internet portal, the Company manages an internal vendor pre qualification process. The Company standards, such as business ethics and insurances, are covered in the Special Terms & Conditions. Those are systematically sent to vendors or suppliers from the bidding stage onwards for each and every project. Compliance with the Company’s Code of Conduct is mandatory for suppliers, their subcontractors and agents. During 2010, the Company audited 60 of its suppliers using a product classification system ranking from A (main suppliers, such as construction yards) to D (less critical equipment or service). All Vendors supplying A to C products are submitted to a quality process and A and B criticalities are audited every 3 years. 114 corrective action reports were issued in 2010 following these audits.
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The prequalified vendors for equipment or services are then referenced in the Supply Chain system tool as approved suppliers. In December 2010, more than 11,000 products or services had been referenced.
Supply Chain
SBM Offshore worker onboard the MOPUstorâ&#x201E;˘ in Norway
Renewable Supply Chain Energy Systems
SBM Offshore’s Code of Conduct Towards Suppliers SBM Offshore's Code of Conduct subscribes to the United Declaration of Human Rights, the OECD Guidelines for Multinational Enterprises, ILO conventions and the UN Global Compact. Code applies to all employees, agency personnel, officers, and directors of SBM Offshore and its controlled subsidiaries (including Joint Ventures). The Company responsibilities to suppliers are described in SBM Offshore's Code of Conduct: •• Selecting suppliers on the basis of generally accepted market considerations; •• Systematically offering host country suppliers, as a minimum, a fair chance to provide products and services and making material effort to enhance their capabilities through guidance and transfer of know- how; •• Paying market prices and making reasonable demands; •• Striving for long-term stability in the relationship, in exchange for value, quality, competitiveness and reliability; •• Paying suppliers on time, according to the agreements made; •• Being open and reliable in all our activities;
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•• Not accepting cash gifts or any substantial non-cash gifts (including entertainment). In general, gifts may only be made in strict accordance with the employee guidelines; •• Selecting suppliers who do adhere to the applicable national and international standards and to the principles set out in this Code; •• Selecting suppliers that apply sufficient focus to working conditions for their employees in accordance with ILO ( International Labour Organization) conventions; •• Monitoring compliance with this Code by suppliers. In instances where the results of assessments are found to be unsatisfactory, SBM Offshore will engage with the business partner in developing improvements to facilitate compliance with these standards. However, if a supplier repeatedly demonstrates a lack of interest to improve its standards, SBM Offshore will take appropriate action which could eventually mean withdrawal from the relationship.
Supply Chain
Topsides of an FPSO
Renewable Energy Systems
Renewable Energy Introduction After more than 50 years of continuous innovation in the handling and processing of hydrocarbons in the offshore environment, SBM Offshore has put its expertise in the design, installation and operation of marine systems to work for new energy resources, in line with the drive to reduce carbon emissions and to anticipate the changing mix of energy sources. Already a few years back, the Company had begun an active market entry strategy for both Liquefied Natural Gas (LNG) and Renewable systems in response to the rising importance of alternative energy resources. To enhance the Company’s in-house knowledge, SBM Offshore began to pursue several initiatives including the development of various new technologies focused on natural gas and sustainable energies. The important resources dedicated to Liquefied Natural Gas solutions have paid off in a leading market position for the Company in this promising sector. SBM Offshore’s booked progress regarding floating LNG can be found in the Annual Report, section 3 under Product and Technology Development. The Company’s goal in Renewable Energy is to develop technically robust and commercially sound sustainable energy systems operating in the marine environment where the Company's competitive edge in offshore engineering is greatest. The waters of the world contain an enormous amount of potential energy. Capturing this energy successfully requires extensive knowledge and experience in the offshore environment. Accordingly, fields of potential interest for the Company are wave energy, offshore wind energy and Ocean Thermal Energy Conversion. Energy generation achieved through these key enabling technologies demonstrates SBM Offshore’s commitment to remain at the forefront of offshore energy innovation tomorrow, as the Company continues to strive for energy efficiency in its own operations today.
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Renewable Energy Renewable Energy Systems
Renewable Marine Energy “ Wave Energy Converter like a snake in the water” Technology development is the foundation for SBM Offshore’s future and includes a substantial R&D budget. In 2010, as was already the case in 2009, the majority of the R&D budget designated to Renewable Energy continued to fund the Wave Energy Converter (WEC) programme,as the Company believes this offers the greatest potential for bulk electricity supply at commercially viable prices. Wave energy is very much a growing sector. No commercial projects have been completed to date, as it is one of the more difficult technologies to master due to the marine environment. The Company is working on a prototype wave energy generator based on emerging power take-off technologies. In 2009, the Company entered into a cooperation agreement with a large industrial player to develop this technology.
The growth of the Marine Renewables sector will depend on a complex array of factors including: •• Security of supply which includes fossil fuel prices; •• Cost of energy development; •• Technology development; •• Quality and versatility of electricity networks; •• Environmental and regulatory requirements. Nevertheless, SBM Offshore believes that the growing popular and legislative support for Renewable Energy will continue to underpin demand for clean forms of energy to which the Company wishes to respond proactively.
The WEC technology will permit the production of clean energy in the future, harnessing the untapped resources of seas. To demonstrate the WEC, a development programme has been set up with the plan to have an offshore grid-connected prototype in the medium term. In the Company’s application, the WEC will transfer the energy contained in the movement of seawater caused by waves directly into electrical power, in a high efficiency process. By using this technology, more energy can be significantly converted into electricity than is possible with a conventional generator. SBM Offshore and its industrial partner believe that this combination of converter design and electroactive polymer is a promising approach to leverage the wide spectrum of wave conditions. More importantly, it avoids fatigue and maintenance issues which represent a major cost factor. It is expected that the WEC technology will be of particular interest to the utility companies worldwide aiming to extend their Renewable Energy portfolio.
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Renewable Energy Systems
Offshore Wind Energy “ Oil Industry technology used for Wind Turbine Installation” Benefitting from a very solid market outlook, the wind energy industry is rapidly expanding to wind farms offshore, primarily in Europe. Even conservative predictions indicate that ten years from now, 1,500 turbines will be installed offshore every year, not including the developments outside Europe. The Company is successfully supporting the development of the offshore wind industry by transferring its knowledge of offshore construction vessels to the contracting firms building the wind farms in open sea. Multiple orders have been obtained for the design of Jack-up vessels and the delivery of essential equipment for these vessels, such as jacking systems and cranes. Jack-ups offer reliable construction facilities for the 20-45 metres water depth range where most of the wind turbines are projected.
Offshore wind farms Typically, offshore wind farms are developed in a grid of 50-100 units. Speed is critical for the installation of this number of units, especially considering weather window restrictions. Average sizes of the turbines are: rotor diameters of 80 to 125 metres, turbine weights (nacelle + rotor) of 200-450 tonnes, nacelle elevations 90-110 metres above sea level. It is expected that 3.6 MW and 5 MW machines will be the standard for the coming years, and most new installation equipment is being designed for these sizes. Currently foundations are bottom fixed, with the majority comprising of monopoles. However, gravity-based foundations are also being used; and for deeper water, tripods and jackets are being developed. Turbine installation generally occurs in separate pieces: foundation, transition piece, column, nacelle, rotor/blades.
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Equipment for installation and maintenance The Company has provided Jack-up technology for oil and gas applications, since the first delivery of the Seashell in 1959. Also, contractors specialised in civil construction in coastal waters have used that technology in the past. This valuable expertise has been recognised by contractors active in the installation of offshore wind farms. Based on the bright market outlook, many contractors have decided to invest in new, dedicated installation equipment. The specification of the Jack-up units has been tuned to match the exact requirements of wind turbine installations for deck space, payload capacity and stability. And, of course, the lifting capabilities in terms of weight and height of reach are unique for this type of unit. The recent Gusto-MSC NG9000 unit, with its updated fast continuous jacking systems, and a powerful crane of 800 tonnes with a boom length of 94 metres appears a market favourite. The vessels are self-propelled. They collect the turbines to be installed from the shore base (eight of the larger turbines in one go). Once arrived in the field, they are dynamically positioned when lowering the legs to the seabed. After lifting themselves out of the water, they become a stable construction platform. The specially developed crane is arranged around one of the aft legs to make most efficient use of the deck space. Over the past years, including 2010, a total of ten contracts were placed with the Company for Jack-ups dedicated for installation of offshore wind turbines. Generally these contracts comprise the basic design package for the unit and the supply of jacking systems and cranes. Furthermore, some twelve multi-purpose Jack-ups designed by the Company have found employment in the offshore wind industry.Message COO
Renewable Energy
Top: Piping on the FPSO Okha
Bottom: Technician onboard the FPSO Okha in Singapore
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The Deep FPSO Capixaba Panuke atProduction anchorageField in Singapore Centre in dry following dock inupgrade Abu Dhabi for the Cachalote field requirements
Performance Indicators
Performance Indicators
98 101 111 112 113
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Sustainability Reporting Scope Performance Indicators PwC Assurance Report GRI Index Level C+ Notes
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Sustainability Reporting Scope
Performance Indicators
Page
Page
98
101
PwC Assurance Report
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111 GRI Index Level C+
Notes
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Performance Indicators
Sustainability Reporting Scope Reporting Segments The reporting scope is divided into two main segments, Onshore Operations and Offshore Production. Depending on the performance indicators being reported, the segment can be split further. The results are reported as performance indicators and are presented for both 2009 and 2010 to facilitate comparison. To highlight medium term trends, the Company has in some cases decided to show multiple years of reporting.
Health, Safety and Security Reporting Performance indicators are applied to the Company for both Onshore Operations and Offshore Production. Indicators take into account all permanent employees, part-time employees, local employment staff from agencies on the construction sites, offices and onboard the offshore production fleet, i.e. all people working for SBM Offshore. HSSE incident reporting is registered and managed through the Single Incident Reporting System (SIRS) database for the Company. SIRS is a reporting system that is used to collect data on all incidents on all units operated by the Company. The system is a web based application and is accessible worldwide from all the locations to facilitate data entry. The Company also reports on any incidents at subcontractor’s construction facilities if the incident occurs while working on one of the Company’s projects. Manhours are calculated in three different ways depending on the segment; Offshore Production, Onshore Operations and Onshore construction.
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The Company records manhours for Offshore Production based on the unit POB (Persons on Board). Onshore, the Company personnel record their manhours, using an internal Time REGistration system (TREG). Onshore construction yard manhours are reported to the Company by the yards themselves as total manhours worked. The Company uses manhours records and SIRS data to calculate Health and Safety performance indicators. The safety statistics are reported based on the incident classifications defined by OSHA, (Occupational Safety and Health Administration) International Industry Standard. The SIRS system will also record an incident that is classed as environmental, i.e. any unwanted release of pollutants to the environment. In addition to the SIRS monitoring application; the Monthly HSSE Report issued by the Corporate Head of HSSE, consolidates HSSE records and events for the Group, covering onshore and offshore.
Environmental Reporting Environmental performance of the 11 production and/or storage units is reported taking into account the following reporting boundaries: •• units in the Company's fleet producing and/or storing hydrocarbons under lease and operate contracts during 2010; •• units in which the Company exercises full operational management control; •• units in which the Company has full ownership or participates in a Joint Venture (JV) partnership, where the Company controls 50% or more of the shares. Offshore Production environmental performance results are chosen according to the performance indicators relative to GRI. This includes greenhouse gases referred to as GHG, which are N2O, CH4 and CO2, in addition to other non-GHG air emissions, such as CO, NOx, SO2 and VOC. The air emissions calculation from the offshore production units are performed using as
Performance Indicators
the basis for the calculation the method from the UK offshore operators association (UKOOA). The Company uses the Greenhouse Gas Protocol (GHG Protocol) method to calculate CO2 equivalents. Carbon dioxide equivalency is a quantity that describes, for a given mixture and amount of greenhouse gas, the amount of CO2 that would have the same global warming potential (GWP), when measured over a specified timescale (generally, 100 years).
For more information on the GHG protocol and country specific calculation methods, please see their website: http://www.ghgprotocol.org/calculation-tools. Environmental spills to air, water or land for the units are reported. All reported air emissions exclude flaring, as this factor, related to the produced fluids from the oil/gas reservoirs, is reported by the Company’s clients.
Reporting scope for Environmental performance Unit name in operation
Country of operation
Jv partner and ownership level
Jv ownership title
Operational management
Client
1
FPSO Kuito
Angola
SBM Offshore 50% Sonangol 50%
Sonasing Kuito Ltd
SBM Offshore
Chevron
2
FPSO LPG Sanha
Angola
SBM Offshore 50% Sonangol 50%
Sonasing Sanha Ltd
SBM Offshore
Chevron
3
FPSO Xikomba
Angola
SBM Offshore 50% Sonangol 50%
Sonasing Xikomba Ltd SBM Offshore
ExxonMobil
4
FPSO Mondo
Angola
SBM Offshore 50% Sonangol 50%
Sonasing Mondo Ltd
SBM Offshore
ExxonMobil
5
FPSO Saxi Batuque
Angola
SBM Offshore 50% Sonangol 50%
Sonasing Saxi Batuque SBM Offshore Ltd
ExxonMobil
6
FPSO Espadarte
Brazil
SBM Offshore 100%
n/a
SBM Offshore
Petrobras
7
FPSO Brasil
Brazil
SBM Offshore 51% MISC Berhad 49%
FPSO Brasil Venture S.A.
SBM Offshore
Petrobras
8
FPSO Marlim Sul
Brazil
SBM Offshore 100%
n/a
SBM Offshore
Petrobras
9
FPSO Capixaba
Brazil
SBM Offshore 80% Star 20%
FPSO Capixaba Venture SBM Offshore S.A.
Petrobras
10
FPSO Espirito Santo
Brazil
SBM Offshore 51% MISC Berhad 49%
Brazilian Deepwater Production Ltd
SBM Offshore
Shell
11
FSO Yetagun
Myanmar
SBM Offshore 75% Mitsubishi 25%
South East Shipping Co.Ltd
SBM Offshore
Petronas
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Performance Indicators
Excluded from reporting scope Unit name in operation
Country of operation
JV partner and ownership level
JV ownership title
Operational management
Client
1 FSO LPG Nkossa II
Congo (D.R.)
SBM Offshore 49% Maersk Ltd 51%
Anchor Storage Ltd
Gas Management (Congo) Ltd
Total
2 DeepDraft Semi™ Thunder Hawk*
United States of America
SBM Offshore 100%
n/a
Murphy
Murphy
3 FPSO Kikeh
Malaysia
SBM Offshore 49% MISC Berhad 51%
Malaysia Deepwater Floating Terminal (Kikeh) Ltd
Malaysia Deepwater Production Contractors Sdn Bhd
Murphy
* not operated by SBM Offshore
Human Resource Reporting The Company’s Human Resource data covers the worldwide workforce and is broken down into segments of operating units, employment type, gender, and age. The performance indicators report the workforce status at year end on the 31st December 2010. It includes all staff who were assigned on permanent and fixed-term contracts, employee hires and departures, total number of locally-employed staff from agencies and all crew working onboard the offshore production units. The performance indicators continue to report using the categories of White Collar and Blue Collar staff in 2010. White Collar is defined as staff working at the Company’s corporate and engineering offices and four project execution centres. Blue Collar is defined as personnel working in project execution and construction activities onshore at construction yards, as well as offshore personnel employed onboard the offshore production units. New performance indicators have been added in 2010, reporting on gender equality, seniority, skills management and lifelong learning processes in place at SBM Offshore.
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Performance Reviews / Skills management / Training In order to ensure people development and optimal distribution of resources within the Group, the Company conducts annual performance reviews for all employees. Globally, the Company uses the Hay Competency system to grade and evaluate all permanent staff. As a complementary parallel to this long-established annual performance review, the Talent Management and Succession Planning programs have been launched in 2009. A process called “People Reviews” is in place to discuss the strengths, development needs and potential future career paths of SBM employees, taking into account a certain number of criteria, and identify those who have the potential to take on greater leadership roles today and tomorrow. New indicators report on number of people reviewed in 2010. The total training hours for all Company staff, for both Blue Collar staff and White Collar staff, are included in this report.
Performance Indicators
Performance Indicators Economic Share price Listed as SBM Offshore N.V. on the Euronext Stock Exchange, Amsterdam
Turnover as % of share capital Highest share price in € Lowest share price in € Closing share price in € Closing share price in US$
2010 161.38 17.16 11.41 16.77 22.43
2009 193.60 15.13 9.16 13.78 19.75
2010 276.0 362.4 688.4 519.0 2,123.4 3,055.8 5,091.0 16.77 354.6 3,783.0
2009 230.0 293.4 613.3 656.0 1816.8 2,956.5 4,658.4 13.78 335.3 3,196.80
MMbbls 67,274,783 3,943,024 76,588,423 147,806,230
2010 Number of Offloads 146 11 146 303
Financial results In million of US$ (unless stated otherwise)
Net Profit EBIT EBITDA Capital expenditure Total equity at year end Turnover Total assets at year end Shareprice (€) at year end AEX-Index at year end Market Capitalisation US$ at year end
Production of hydrocarbons Units 5 1 5 11
Offshore Production by region
Brazil Asia West Africa Total
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Performance Indicators
Health, Safety, Security (H.S.S.) Occupational health and safety Average absence due to normal illness (percentage days lost through illness per employee) Total consolidated million manhours SBM Offshore (including Offshore Production Fleet) Total consolidated million manhours Onshore Operations (excluding Subcontractors) Total consolidated million manhours Offshore Production (excluding installation vessels) Lost Time Accident Frequency Onshore Operations Lost Time Accident Frequency Offshore Production Death during service (natural causes- non work-related) Fatalities (death resulting from a work-related incident or illness)
2010 2.6% 12.45 6.49 5.95 0.06 0.1 2 0
2009 2.5% 12.36 6.57 5.79 0.03 7 0
Subcontractors manhours Manhours
Projects
2010 29,817,880
Exposure hours by location
SBM-Monaco SBM-Atlantia SBM-Malaysia SBM-PC SBM-Services SBM-Gusto & SBM-MSC Dynamic Installer Subcontractors Total
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2010 2,431,338 1,308,080 766,047 221,397 422,117 1,345,171 205,047 29,817,880 36,517,077
Performance Indicators
HSS Accident Statistics 2010 HSS ACCIDENT STATISTICS ONSHORE OPERATIONS Exposure Hours Fatality Lost Time Incident Restricted Work Case Medical Treatment Case Near Miss LTI Days Lost Lost Time Incident Severity Rate Lost Time Incident Frequency Rate Total Recordable Incidents Total Recordable Incident Frequency Rate
FAT LTI RWC MTC NM Days Lost LTISR LTIFR TRI TRIFR
HSS ACCIDENT STATISTICS OFFSHORE PRODUCTION Exposure Hours Fatality Lost Time Incident Restricted Work Case Medical Treatment Case Near Miss LTI Days Lost Lost Time Incident Severity Rate Lost Time Incident Frequency Rate Total Recordable Incidents Total Recordable Incident Frequency Rate
FAT LTI RWC MTC NM Days Lost LTISR LTIFR TRI TRIFR
HSS ACCIDENT STATISTICS FOR SUBCONTRACTORS (FABRICATION/CONVERSION YARDS) Exposure Hours Fatality Lost Time Incident Restricted Work Case Medical Treatment Case Near Miss LTI Days Lost Lost Time Incident Severity Rate Lost Time Incident Frequency Rate Total Recordable Incidents Total Recordable Incident Frequency Rate
FAT LTI RWC MTC NM Days Lost LTISR LTIFR TRI TRIFR
2009
6,494,150 0 2.00 1.00 3.00 1.00 57.00 1.76 0.06 6.00 0.18
6,572,753 0 0 0 1.00 0 0 0 0 1.00 0.03
5,950,897 0 3 8 15 74 64 2.15 0.10 26 0.87
5,795,151 0 1 4 12 89 91 3.14 0.03 17 0.59
29,817,880 0 10.00 20.00 17.00 82.00 170.00 1.14 0.07 47.00 0.32
34,086,319 6.00 16.00 16.00 65.00 70.00 0.41 0.04 38.00 0.22
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Performance Indicators
HSS Accident Statistics for Dynamic Installer Exposure Hours Fatality Lost Time Incident Restricted Work Case Medical Treatment Case Near Miss LTI Days Lost Lost Time Incident Severity Rate Lost Time Incident Frequency Rate Total Recordable Incidents Total Recordable Incident Frequency Rate
2010 205,047 0 1 0 1 5 20 19.51 0.9754 2 1.951
FAT LTI RWC MTC NM Days Lost LTISR LTIFR TRI TRIFR
Environmental data Offshore production - Recordable Spills 2010 11 15 5
2009 12 16 7
CO2
CH4
2010 N2O
0.26 0.15 0.12 0.11 0.22
0.002 0.001 0.001 0.001 0.001
0.006 0.003 0.003 0.002 0.005
0.005
0
0
0.17 0.47 0.24 0.33 0.004 2.08
0.001 0.003 0.002 0.002 0 0.013
0.004 0.011 0.006 0.008 0 0.049
Offshore Production Units Contained Spills Onboard External Spills to Environment
GHG Emissions excluding Flaring
Values expressed in millions of tonnes CO2 equivalent
BRAZIL Marlim Sul Brasil Espadarte Capixaba Espirito Santo ASIA Yetagun WEST AFRICA Xikomba Mondo Saxi Batuque Kuito Sanha Total
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Other Atmospheric Emissions excluding Flaring
Values expressed in tonnes
BRAZIL Marlim Sul Brasil Espadarte Capixaba Espirito Santo ASIA Yetagun WEST AFRICA Xikomba Mondo Saxi Batuque Kuito Sanha Total
CO
NOx
SO2
2010 VOC's
294 156 138 165 243
684 329 319 541 531
19 3 9 43 8
8 3 4 14 5
13
57
6
2
181 492 256 377 10 2325
382 1005 526 890 45 5310
3 3 2 27 5 128
3 6 3 12 1 61
GHG Emissions Comparison
2010 11 159 640 2,076,229.8
Values expressed in tonnes
Number of Offshore Production Units N 2O CH4 CO2
2009 12 148 571 1,823,651*
* level reported in 2009 for Espirito Santo was overestimated and corrected Source: DEFRA - Environmental Key Performance Indicators; Reporting Guidelines for UK Business; Chapter 4. Page 28 4.1 Emissions to Air KPI 1 Greenhouse Gases
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Performance Indicators
Non GHG Emissions Comparison Values expressed in tonnes
Number of Offshore Production Units CO NOx SO2 VOC
2010 11 2,325 5,310 128 61
2009 12 2,409 5,875 212 85
2010 11 857,694 5,017 1,213,519 2,076,230
2009 12 752,314* 1,552 4,393 1,065,392 1,823,651
2010 10,339,123 4,063
2009 10,478,068 4,113
Regional CO2 Emissions Values expressed in tonnes
Number of Offshore Production Units Brazil Caspian Asia West Africa Total * Level reported in 2009 for Espirito Santo was overestimated and corrected
Indirect Energy Consumption
Total electrical usage kWh Total tonnes C02 equivalent Calculated using World Resource Institute Greenhouse Gas Protocol: www.ghgprotocol.org/calculation-tools
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Performance Indicators
Human Resources (H.R.) Permanent Employees Headcount by Operating Unit and Gender
SBM-Gusto SBM-MSC SBM-Atlantia SBM-Malaysia SBM-Monaco SBM-Services SBM-PC SBM Offshore- MSTC Functions Onshore Offshore Total
Female 78 5 150 104 334 41 113 56 91% 9% 881
Male 324 58 347 265 884 169 1124 62 66% 34% 3233
Total 402 63 497 369 1218 210 1237 118 72% 28% 4,114
2010 Ratio of females 19% 8% 30% 28% 27% 20% 9% 47% 27% 7% 21%
Total Headcount employees 535 81 601 377 1924 266 1850 124 51% 49% 5,758
2010 Ratio of contract employees 25% 22% 17% 2% 37% 21% 33% 5% 42% 14% 29%
MSTC Functions: Marketing, Sales, Treasury and Corporate Functions
Permanent and Contract Employees Headcount by Operating Unit
SBM-Gusto SBM-MSC SBM-Atlantia SBM-Malaysia SBM-Monaco SBM-Services SBM-PC SBM Offshore- MSTC Functions Blue collar White collar Total
Headcount permanent employees 402 63 497 369 1218 210 1237 118 41% 59% 4,114
Headcount contract employees 133 18 104 8 706 56 613 6 76% 24% 1,644
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Performance Indicators
Permanent Employees Headcount by Age Bracket
Under 30 Years 67 16 67 86 357 34 161 13 801
SBM-Gusto SBM-MSC SBM-Atlantia SBM-Malaysia SBM-Monaco SBM-Services SBM-PC SBM Offshore- MSTC Functions Total
30-50 Years 267 37 298 261 724 137 682 79 2485
2010 Above 50 Years 68 10 132 22 137 39 257 26 691
SBM-PC excludes some staff members (total 137 persons) for who data are not available.
Permanent Employees Headcount by Seniority Under 5 Years SBM-Gusto SBM-MSC SBM-Atlantia SBM-Malaysia SBM-Monaco SBM-Services SBM-PC SBM Offshore- MSTC Functions Total
220 28 285 361 906 117 745 49 2711
Between 5 to 10 Years 109 13 175 4 182 54 244 27 808
Between 10 to 15 Years 41 10 27 4 66 16 86 18 268
2010 Above 15 Years 32 12 10 64 23 25 24 190
SBM-PC excludes some staff members (total 137 persons) for who data are not available.
Permanent Part Time Employees Headcount by Operating Unit
SBM-Gusto SBM-MSC SBM-Atlantia SBM-Malaysia SBM-Monaco SBM-Services SBM-PC SBM Offshore- MSTC Functions Total
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% Part Time employees 20% 24% 0% 0% 2% 3% 0% 10% 3%
% Female Employees 50% 27% 0% 0% 91% 100% 100% 100% 62%
2010 % Male Employees 50% 73% 0% 0% 9% 0% 0% 0% 38%
Performance Indicators
Permanent Employees Headcount Turnover by Operating Unit
SBM-Gusto SBM-MSC SBM-Atlantia SBM-Malaysia SBM-Monaco SBM-Services SBM-PC SBM Offshore- MSTC Functions Total
Turnover headcount 23 3 65 32 103 11 160 18 415
Total headcount
2010 Turnover rate
402 63 497 369 1,218 210 1,237 118 4,114
6% 5% 13% 9% 8% 5% 13% 15% 10%
Turnover headcount 272 112 29 2 415
Total headcount Permanent
Turnover Headcount 87 243 85 415
Total permanent headcount 4,114
Permanent Employees Headcount Turnover by Category
Voluntary Dismissal Retirement Fatalities non work related Fatalities work related Total
4,114
2010 Turnover rate 6.6% 2.7% 0.7% 0.0% 0.0% 10.1%
Permanent Employees Turnover by Age Bracket
Age <30 Age 30-50 Age >50 Total
2010 Turnover rate 10.1%
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Performance Indicators
Employees Training Hours by Operating Unit Total number of training hours SBM-Gusto SBM-MSC SBM-Atlantia SBM-Malaysia SBM-Monaco SBM-Services SBM-PC SBM Offshore- MSTC Functions Offshore Onshore Total
17,302 1,171 6,261 4,111 42,538 5,439 70,595 1,570 70,563 78,424 148,987
2010 Total training hours per eligible employee 43.0 18.6 12.6 11.1 39.4 23.1 40.2 13.3 41.7 28.3 32.9
Eligible employee scope includes all permanent employees+ some contractors (Fleet)+ PAENAL staff
Employees Training Hours for Fleet only Total training hours for 2010 Training indicator hours/ eligible employees
2010 68,647 42.4
Eligible employee scope includes all permanent employees + some contractors
Permanent Employees Performance Appraisals and skill mapping and developping process Employees headcount eligible to Performance Appraisals Performance appraisals completed Employees headcount eligible to People Review People Review indicator
2010 4,243 95.1% 711 100.0%
All permanent employees are eligible to performance appraisal+ some long term contractors
Women Men Equality % of Women in management position % of Women in management position Offshore % of Women in management position Onshore Ratio basic salary women/ men for Onshore
2010 10% 3% 15% 71%
Donations In US$
Total
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Total 438,994.2
Performance Indicators
To the Board of Management of SBM Offshore N.V. Assurance report Report on the Sustainability Report Engagement and responsibilities We have reviewed the Sustainability Report for the year 2010 (hereafter: ‘the Report’) of SBM Offshore N.V., Rotterdam in which the company renders account of its performance related to sustainability in 2010.
Review: limited assurance A review is focused on obtaining limited assurance which does not require exhaustive gathering of evidence as in audit engagements. Consequently a review engagement provides less assurance than an audit. We do not provide any assurance on the assumptions and feasibility of prospective information, such as targets, expectations and ambitions, included in the Report. The Management Board of SBM Offshore N.V. is responsible for the preparation of the Report. We are responsible for providing an assurance report on the Report.
Reporting criteria SBM Offshore N.V. developed its reporting criteria on the basis of the G3 Guidelines of the Global Reporting Initiative (GRI) as published in October 2006, as mentioned in the section titled reporting transparency on page 29 of the Report. The reporting criteria as developed by SBM Offshore N.V. contain certain inherent limitations which may influence the reliability of the information. The Report does not cover all lease units of SBM Offshore N.V. This is adequately disclosed in the section titled ‘Sustainability Reporting Scope’ on page 99 of the Report.
Scope and work performed We planned and performed our work in accordance with Dutch law, including Standard 3410N ‘Assurance engagements relating to sustainability reports’. Our most important review procedures were: •• performing an external environment analysis and obtaining insight into the branch, relevant social issues, relevant laws and regulations and the characteristics of the organization; •• assessing the acceptability of the reporting policies and consistent application of this, such as assessment of the outcomes of the stakeholder dialogue and the reasonableness of estimates made by management, as well as evaluating the overall presentation of the Report; •• reviewing the systems and processes for data gathering, internal controls and processing of other information, such as the aggregation process of data to the information as presented in the Report; •• reviewing internal and external documentation to determine whether the information in the Report is substantiated adequately; •• assessing the application level according to the G3 Guidelines of GRI. We believe that the evidence obtained from our examination is sufficient and appropriate to provide a basis for our conclusion.
Conclusion Based on our procedures performed, nothing has come to our attention that would cause us to conclude that the Report, in all material respects, does not provides a reliable and adequate presentation of the policy of SBM Offshore N.V. for sustainable development, or of the activities, events and performance of the organization relating to sustainable development during the reporting year, in accordance with the SBM Offshore N.V. reporting criteria. Rotterdam, 24 March 2011 PricewaterhouseCoopers Accountants N.V. Original signed by: A.F. Westerman RA
We consider the reporting criteria to be relevant and sufficient for our examination.
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Performance Indicators
GRI Index Level C+ GRI
Page
Sustainability, vision and strategy
1.1
28
Name of organisation Primary products Operational structure Location of HQ Countries of operation Nature of owmership Markets served Scale of reporting organisation Significant changes Awards received
2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 2.10
19 12, 19 20 20 34 22 19, 34 20, 26, 98 none to report not reported
Reporting profile Reporting boundaries Basis for reporting including JV Re-statements Significant changes GRI tables
3.1, 3.2, 3.3, 3.4 3.5, 3.6, 3.7 3.8 3.10 3.11 3.12
26, 116 22, 24, 98 20, 98 52 none to report 112
Governance Stakeholder engagement
4.1, 4.2, 4.3, 4.4 4.14, 4.15
19-24, 28-30 24, 30
Employees
EC3
68
Direct and indirect energy consumption Initiatives and reductions in energy requirements GHG and non GHG Emissions Number and volume of spills
EN3, EN4
106
Employement Labour/ Management relations Health and Safety Training and Education Diversity and Equal opportunity
LA1, LA2 LA4 LA7, LA8 LA10, LA11, LA12 LA13, LA14
62-71, 107-110 70 45-48, 67, 103-104 58, 70-71, 110 66-67, 110
Community
S01
22, 76-88
VISION AND STRATEGY ORGANISATIONAL PROFILE
REPORT PARAMETRES
GOVERNANCE, COMMITMENTS, AND ENGAGEMENT
ECONOMICAL PERFORMANCE INDICATORS ENVIRONMENTAL PERFORMANCE INDICATORS
EN6 28-30, 53 EN16, EN17, EN20 52, 104-106 EN23 50, 104
LABOUR PRATICES AND DECENT WORK
SOCIETY
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Performance Indicators
Notes Note 1 The exposure hours, incidents and frequency rates shown below include all hours recorded on TREG (including SBM-PC) and any incidents recorded at SBM Offices and premises.
Note 2 FAT: Fatality LTI: Lost Time Incident RWC: Restricted Work Case MTC: Medical Treatment Case NM: Near Miss Days Lost: LTI Days Lost LTISR: Lost Time Incident Severity Rate LTIFR: Lost Time Incident Frequency Rate TRI: Total Recordable Incidents TRIFR: Total Recordable Incident Frequency Rate
LTIFR = LTI x 200,000 EH
Where: LTI 200,000
EH
= the number of Lost Time Incidents = base for 100 equivalent full-time workers (Working 40hrs per week, 50 weeks per year) = Exposure Hours, total hours worked by all employees
LTISR = Days Lost x 200,000 EH
Note 3 The Total Recordable Incidents is the sum of the Fatalities, Lost Time, Restricted Work Case and Medical Treatment Case incidents, but exclude First Aid Case and Near Miss Incidents. TRI = FAT+LTI+RWC+MTC TRIFR = TRI x 200,000 EH
Where: TRI 200,000
EH
Where: Days Lost = LTI Days Lost 200,000 = base for 100 equivalent full-time workers (Working 40hrs per week, 50 weeks per year) EH = Exposure Hours, total hours worked by all employees
= Total Recordable Incidents = base for 100 equivalent full-time workers (Working 40hrs per week, 50 weeks per year) = Exposure Hours, total hours worked by all employees
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Performance Indicators
Yme MOPUstorâ&#x201E;˘ in Norway
Performance Indicators
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Performance Indicators
SBM Offshore N.V. Postal address P.O. Box 31 3100 AA Schiedam The Netherlands Street address Karel Doormanweg 66 3115 JD Schiedam The Netherlands Telephone +31 (0)10 232 0900 Telefax +31 (0)10 232 0999 E-mail: sbm@sbmoffshore.com www.sbmoffshore.com
Colophon Design Mattmo Concept | Design, Amsterdam Printing B.V. Drukkerij De Eendracht, Schiedam
Disclaimer Some of the statements contained in this report that are not historical facts are statements of future expectations and other forward-looking statements based on management’s current views and assumptions and involve known and unknown risks and uncertainties that could cause actual results, performance, or events to differ materially from those in such statements. Such forward-looking statements are subject to various risks and uncertainties, which may cause actual results and performance of the Company’s business to differ materially and adversely from the forward-looking statements. Should one or more of these risks or uncertainties materialize, or should underlying assumptions prove incorrect, actual results may vary materially from those described in this presentation as anticipated, believed, or expected. SBM Offshore NV does not intend, and does not assume any obligation, to update any industry information or forward-looking statements set forth in this presentation to reflect subsequent events or circumstances.
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