BUILD 2020
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CHOOSING A BUILDER Classic Constructions and Melinda Boag Designs, “The Balcombe” Denman Prospect
Building or renovating a home is one of the largest investments you will make in your lifetime. Ensuring you undertake all necessary checks before choosing a builder will assist you in making this decision. Knowing the essential questions to ask and what you should expect from your builder is fundamental to this process. WHAT SHOULD I EXPECT FROM MY BUILDER? •
Open and clear communication
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A mutual understanding of the works to be completed, as outlined in the building contract
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A commitment to ensuring the prescribed works align with the agreed budget
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Quality craftsmanship which, within reason, meets the agreed timeframe
HOW CAN I ENSURE I HAVE UNDERTAKEN NECESSARY DUE DILIGENCE BEFORE CHOOSING A BUILDER? 1 Research – find out about the builder’s experience, craftsmanship, licences and
insurances
2 References – ask to inspect the builders previous projects or speak with previous clients. 3 Fit for Purpose – not all builders are expert in all types of buildings. Renovations are
best undertaken by builders with renovation experience, new builds are best completed by new home builders. If you have a special requirement, such as sustainable design, check that your builder has the relevant experience.
WHAT HAPPENS IF THINGS AREN’T WORKING OUT BETWEEN ME AND MY BUILDER? Disputes can occur when communication lines between a client and builder break down, often resulting in a failure to meet obligations under the building contract. It’s important to seek help early if a dispute arises and ensure that any concerns are raised in writing to the builder. If a dispute cannot be resolved, there are organisations in the ACT which you can submit a complaint to. For more information on this, turn to page 53 for key contacts. WHY SHOULD I CHOOSE TO BUILD WITH A MASTER BUILDER? Members of Master Builders ACT represent the top builders and tradespeople in Canberra and the surrounding region. By choosing an MBA member, you are choosing a higher standard of builder or tradesperson, who is committed to excellence and takes pride in their reputation. WHAT SHOULD I EXPECT FROM THE MASTER BUILDERS ASSOCIATION? Members of Master Builders ACT represent the top builders and tradespeople in Canberra and the surrounding region. Satisfied clients make satisfied members, therefore we have an interest in helping our members satisfy their client’s needs. Master Builders ACT can help explain the MBA Domestic building contract, explain the fidelity fund process, and with your builder’s consent, help resolve minor disputes.