Canberra Builder 3/2020 by Master Builders ACT

EDITION 3 / 2020 Master Builders Association of the ACT and Region Magazine

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CONTENTS

Bowermans Commercial Furniture by Harvey Norman Commercial Supplying high-quality products and outstanding services to the Canberra region. MASTER BUILDERS EXECUTIVE COUNCIL President Graciete Ferreira Treasurer Frank Porreca Chair, Commercial Sector Council Matthew Rayment Chair, Residential Sector Council Bryan Leeming Chair, Subcontractors & Suppliers Sector Council (Acting) Rosa Josifoski Chair, Civil Contractors Council Nick Zardo Chair, Professional Sector Council John Nikolic MBA National Representative Simon Butt CEO Michael Hopkins Master Builders Association of the ACT 1 Iron Knob St, Fyshwick ACT 2609 PO Box 1211, Fyshwick ACT 2609 Tel: (02) 6175 5900 Fax: (02) 6280 9118 Email: canberra@mba.org.au Web: www.mba.org.au Magazine Editor Chelsea Mitchell Tel: (02) 6175 5973 Email: cmitchell@mba.org.au Advertising enquiries Mandy Winter Tel: (02) 6175 5970 Email: mwinter@mba.org.au Creative Consultant Pamela Slocum Mob: 0411 759 989 Web: pspamelaslocum.com Cover image supplied by Bowermans Commercial Furniture by Harvey Norman Commercial

FOREWORDS A message from the President

Gracie Ferreira reminds members that support services are available.

A message from the CEO

Michael Hopkins looks at the economic recovery process.

A message from the Commercial Director A message from Legal Counsel

Kristie Burt looks at the upcoming industrial relation changes for our industry.

NEWS & EVENTS

OF INTEREST Conducting a Brand Health Check ÂŠ This publication is copyright. No part of it may be reproduced, stored in a retrieval system or transmitted in any form or by any means including electronic, mechanical photocopy, recording or otherwise without the permission of the Master Builders Association of the ACT. Disclaimer: readers are advised that the Master Builders Association of the ACT cannot be held responsible for the accuracy of statements made in advertising and editorial, nor the quality of the goods or services advertised. Opinions expressed throughout the publication are the contributors own and do not necessarily reflect the views or policy of the Master Builders Association of the ACT.

Liz Nair discusses ways for businesses to adapt during COVID-19.

Renewing Our Dialogue

Vale Frank Gillingham

Boral Celebrates 50 years of MBA Membership

Find out how to improve staff wellbeing by changing your onsite language.

Celebrate Boralâ&#x20AC;&#x2122;s exciting milestone.

Sutton & Horsley Celebrate 30 Years of Membership

Read about the revolutionary product that protected Canberra buildings after the January hailstorm.

Join the iconic Canberra duo in commemorating over 30 years of membership and friendship.

The MBA farewells an industry legend.

RD consulting looks at how members can evaluate their marketing strategy.

Rain, Hail or Shine: Innovation Prevails 58

46 57

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As we tackle the second half of 2020, please be assured that Master Builders ACT will be ready to support you and your business to provide the valuable information and resources that you need to assist you during this difficult period. A MESSAGE FROM PRESIDENT, GRACIE FERREIRA

Supporting Our Members Today and Into Tomorrow This issue of Canberra Builder is all about renewal and regrowth and how our members can grow and replenish their businesses following the impacts of COVID-19. This edition is meant to enable our members to rise from the ashes of this pandemic, stronger than before. We are grateful for the various stimulus measures that the Federal and ACT Government have already put in place to help businesses during this time. The Federal Government introduced the JobKeeper Payment Scheme, which allows eligible businesses to apply for a $1500 payment per fortnight per eligible employees. The Federal Government also announced a cash flow boost for eligible businesses and not-for-profits of between $20,000 to $100,000. More recently the Federal Government has announced the JobTrainer package to support industry training. I would like to thank Master Builders Australia for advocating on behalf of the building and construction industry and, specifically for advocating on behalf of our members. I would also like to thank the team at Master Builder ACT for delivering valuable information to our members, adapting training to comply with restrictions, answering member queries and advocating for much needed stimulus measures for our industry. The MBA ACT team has remained dedicated to supporting members by crafting a submission to the ACT Government with 16 proposed stimulus measures to support the nearly 20,000 people employed in the ACT’s Building and Construction industry.

Master Builders ACT will continue to be stern advocates for the local construction industry into the upcoming local election and beyond. I would also like to congratulate our members who are celebrating member milestones with us this year. After a difficult year, it is great to celebrate these amazing milestones in this edition. I would also like to thank our members for renewing their MBA memberships for 2021. As we tackle the second half of 2020, please be assured that Master Builders ACT will be ready to support you and your business to provide the valuable information and resources that you need to assist you during this difficult period. Sadly, this year Master Builders ACT lost two very important and influential MBA figures, Len O’Hara and Frank Gillingham. Len O’Hara was an MBA Life Member and he was President of the Master Builders Association at the time that Master Builders Group Training was established in 1969. Frank Gillingham was the former MBA Director of Industrial Relations and he was made an Honorary MBA Member in 2009. Frank showed infinite devotion in representing our members in IR disputes, even in the face of extreme pressure. Our condolences go to their family and friends. Finally, Master Builders ACT is looking forward to welcoming members back to our newly refurbished Fyshwick office. The refurbishment was completed by Monarch Building Solutions and features a suit of new office furniture supplied by Bowermans by Harvey Norman Commercial. View the cover and turn to page 38 to view more of Bowermans by Harvey Norman Commercial’s stunning office furniture.

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

With Cbus, you’re not alone Cbus is focused on the needs of our members and employers. We know that across the country people are feeling anxious, particularly when it comes to finances. We encourage you to visit cbussuper.com.au and search ‘COVID 19’ for regular updates and information.

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This information is about Cbus. It doesn’t take into account your specific needs, so you should look at your own financial position, objectives and requirements before making any financial decisions. Read the relevant Cbus Product Disclosure Statement and related documents to decide whether Cbus is right for you. Call 1300 361 784 or visit www.cbussuper.com.au for a copy. Cbus’ Trustee: United Super Pty Ltd ABN 46 006 261 623 AFSL 233792 Cbus ABN 75 493 363 262

As we think about how the ACT economy will regrow after this pandemic, it is important to understand the vital role that the building and construction industry can play in this recovery.

A MESSAGE FROM CHIEF EXECUTIVE OFFICER, MICHAEL HOPKINS

Support Construction, Support the ACT Economy The ACT economy has taken a massive hit this year. Even before the COVID pandemic, our economy was suffering from the impact of the bushfires and the January hailstorm. However, the economic impact resulting from the COVID pandemic will be the largest single economic impact that many of us will ever have experienced in our lifetime. The Australian economy is officially in recession. More than 1,200 construction workers have lost their jobs in the ACT industry. The Australian Government has pumped an unprecedented amount of financial stimulus into the economy, with much more still likely to be needed. As we think about how the ACT economy will regrow after this pandemic, it is important to understand the vital role that the building and construction industry can play in this recovery. The ACT building and construction industry is a significant contributor to the ACT Government’s budget and the broader economy. Our significant contribution is attributed to not only the direct investment resulting from expenditure on building new homes, schools, shops and infrastructure, but because the economic benefits are multiplied throughout the economy. If you need an illustration of this, visit the local café in any of the new suburbs around Canberra and look at all the fluro. This represents construction workers spending their hard-earned money in local businesses. Or check out the number of people shopping for new appliances or furniture in any of the region’s Harvey Norman shops. This represents the multiplier effect resulting from new home construction. The Australian Bureau of Statistics estimate that for everyone dollar spent on residential construction, three dollars of economic benefit is created. That is one illustration of how the building and construction industry matters.

Building and construction also contributes around $1 billion dollars in ACT taxes, which is more than 50% of total ACT tax revenue. The building and construction industry represents around 8% of the ACT’s Gross Domestic Product. Without new development and construction, the ACT’s economy takes a direct hit. The building and construction industry also matters to the many people that work in the 5,500 local building companies. Construction industry peak employment was in February 2020 when close to 20,000 people were employed in the local industry. These people held secure and safe jobs, earnt on average about $90,000 per year, and held more full-time jobs than any other industry. As we get close to the ACT 2020 election, I would like to remind every candidate how much the building and construction industry matters. For our members, you should feel proud of being part of such an important contributor to the ACT economy. Thank you for leading the economic recovery caused by the COVID pandemic and keep up the great work. While the hill may look steep ahead, it’s important to celebrate the exciting things that are happening for our membership base. On page 62 of this edition we have plenty to celebrate with 72 member milestones this year. Amongst these are: > 35 years for Valley Landscapes on pages 32-33. > Boral with 50 years on pages 46-47. > 30 years for Sutton and Horsley on pages 58-59. Congratulations to all MBA members celebrating member milestones this year, and we look forward to more magnificent milestones ahead.

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

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When the expectations placed on us are greater than what they were yesterday, fearless leaders recognise fear and look at it head on.

A MESSAGE FROM THE COMMERCIAL DIRECTOR, LIZ NAIR

Lead your team with confidence As a nation, we have endured a great deal in 2020. Bushfires, hail, flooding, and a pandemic which has made it a turbulent six month start to the year. The ongoing challenges of uncertainty, negative media and increased levels of stress and anxiety have crossed our paths. What is important as we lead through uncertain times and change, is to continue to inspire our teams and remain positive. This involves leading teams with confidence, displaying role model behaviour and empathising and understanding our people. LEAD FROM THE FRONT This is not about having all the answers or all the great ideas to explore. Leading from the front is about encouraging involvement from others and listening to their ideas.

BE FEARLESS Fear is that inner voice that sometimes can be very helpful but often fear is the inner voice, that keeps holding us back. As leaders, we spend so much time on business strategy. During uncertain times we need to focus our efforts on creating strategies for cultivating courage. When the expectations placed on us are greater than what they were yesterday, fearless leaders recognise fear and look at it head on. Tackle that inner voice to inspire others to be their best. ENDURE THE TOUGH SLOG

Not only will your work culture improve, your clients and stakeholders will notice the impacts of a collaborative environment, one that harnesses the thoughts and ideas of its people.

Leadership is tough. The longer you are in the role, front and centre, the tougher it becomes. Normality sets in and the challenges of people, systems, and processes form part of our daily routine. To increase leadership longevity, leaders are required to build leadership stamina to continue to be effective. This means being consistent, showing up, even when you are faced with the toughest of challenges. When the adrenalin wears off, its your leadership stamina that kicks in, allowing you to be a force to reckon with.

KEEP EMPLOYEE CONNECTION TOP OF MIND

REMIND YOUR TEAM THEY ARE AWESOME

Connection with others and forming good relationships, is an essential part of our overall well-being. Having a strong connection with those around us assists in developing meaningful relationships, which in turn can help us feel happier, increase our level of belonging and give a deeper sense of purpose.

Let your team know the new direction, how to get there, and why their role is so important to achieve this.

Encouraging involvement from others in the running of your business creates a sense of collective ownership, that is a powerful exercise.

Itâ&#x20AC;&#x2122;s astounding the number of people that continue to feel a lack of social support and experience loneliness on a daily basis. Connect your people by holding regular all staff meetings, opportunities to celebrate success and regular morning teas, even if teams are remote.

This year has thrown many challenges at us all. Our people have been unwavering. They have embraced new beginnings, worked together as a team and continued to recreate our new future and new ways of working. Even in the face of uncertainty, leaders can continue to lead their teams with confidence and work to create a positive work culture.

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

MBA ACT MEMBER SERVICES TEAM – the additional tools for your organisation’s ‘toolbox’

Master Builders ACT (MBA ACT) provides a range of important services to its members. From industry specific advice (IR, Legal and WHS) through to training courses and other membership incentives, such as vehicle and other special discounts as well as advocating for the ACT building and construction industry. In the previous edition of Canberra Builder, Ashlee Berry – Member Services Director, encouraged members to reach out an utilise the services offered by MBA ACT. It’s encouraging to see that members have contacted MBA ACT and have been engaging with MBA ACT through the appropriate channels to stay informed and up to date in the industry. The purpose of providing our range of services, is to support you (our members) in your day-to-day operations, to lobby for those things that are important to you and to provide avenues for training, networking events, recognition of excellence and other support that non-members do not have access to. The Member Services Team encourages you to think of them (and of course MBA ACT) as a useful tool in your organisation’s toolbox for advice, training and events, noting that they are ever a phone call or an email away.

Recently, MBA ACT have looked into other ways that it can add value to your membership, and we are pleased to advise you that in the near future we will be able to provide an expanded range of legal services.

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

As a result of the unprecedented events of 2020, the Member Services Team has quickly adapted to the changes required by law and has maintained is efficiency in providing guidance and support to MBA members, all whilst having to adapt these changes themselves. Events such as member workshops (the Survive and Thrive series) and Sector Council meetings/updates, are now being delivered through virtual Outlook Team meetings. This allows more MBA members to virtually attend the event from their home, office or wherever they are at the time. We encourage MBA members to get involved in your relevant Sector Council meetings where possible – your presence at these meetings allows us to hear your voice, so that we can represent you on the policy issues that are important to you and our industry. Recently, MBA ACT have looked into other ways that it can add value to your membership, and we are pleased to advise you that in the near future we will be able to provide an expanded range of legal services. Keep an eye on the Member Updates for further information about this new service – which will be another important tool to add to your organisation’s toolbox.

Making a case for small businesses. Affordable legal representation for MBA members coming soon.

I cannot stress the importance of members adhering to their legal requirements during this time.

A MESSAGE FROM MBA LEGAL COUNSEL, KRISTIE BURT

Discover the Services Available to MBA Members The events of 2020 are nothing like we have ever seen before. In such a short period of time, we have gone from ‘business as usual’ with a slight smoky flavour, to dealing with the aftermath, rain and hail (which caused some serious damage to property) and now dealing with a global pandemic. This has resulted in many businesses needing to develop measures ‘overnight’, to allow them to continue to operate and ensure compliance with Public Health orders issued by State, Territory and/or Federal Governments.

By way of an example, to allow us (MBA ACT) to continue to service you (our members), we have also had to adapt to this situation instantaneously. As you can appreciate, this has been a mammoth effort and whilst it might appear to have been seamless to the external eye, it has presented many challenges we have had to overcome. This has allowed us to deliver the same, if not more, information (e.g. member workshops, sector updates) and training courses to you, in an effective and efficient manner.

These events have impacted us all without warning, reducing our ability to prepare ourselves to tackle the uncertainties. But for what it’s worth, we are fortunate enough to be one of the few industries that have been able to continue on with some adjustments, where others have been required to shut down – some shutting down permanently. This shows not only the resilience of our industry, but our adaptability too.

I cannot stress enough the importance of members adhering to their legal requirements, especially during this time. There have been changes to legislation affecting our industry, changes to the Modern Awards which came into effect from 1 July 2020 and further changes to come from 1 November 2020. It is challenging and often overwhelming to keep up with it all, but do not forget that your existing obligations as a company director, employer, person conducting a business or undertaking (PCBU), party to a contract, etc. still apply. In addition to this, keeping up with your COVID-19 specific obligations can often be a task in itself.

Some of the changes that we have had to deal with relate specifically to the health orders issued, this includes the implementation of social distancing and maximum persons in areas of work, to developing and implementing measures to ensure that some staff can work from home as well as getting our heads around the incentives made available to provide some financial assistance during this uncertain time, amongst others.

It has been pleasing to see members taking action to obtain advice from our member services team, taking action to make changes to existing arrangements and formalising these arrangements (such as by way of a variation to an existing agreement). Please reach out to us if there is anything MBA ACT can assist with and we will be happy to help.

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

full of resolve, but he wasn’t distracted by his personal feelings at all. He was just cool, calm and collected. Franks legacy that he built is that if people stand together, they can withstand pressure facing our industry.” Frank dedicated his life to industrial relations having spent a decade as the Cadet Industrial Officer at the Employers Federation of the ACT. He also worked as the Industrial Officer at the Australian National University and spent a decade as the Superintendent of Industrial relations at Hammersly Iron in WA. Frank was also a member of the ACT Occupational Health and Safety Council and he was a representative on a number of Canberra Business Council taskforces.

Honouring Frank Gillingham: UNPARALLELED DEDICATION AND FEARLESSNESS IN SUPPORTING MBA MEMBERS

Former Industrial Relations Director, Frank Gillingham, passed away earlier this year. Frank worked for Master Builders ACT for 27 years and he worked in industrial relations for over 40 years, retiring in 2009. Frank built a legacy in the ACT industrial relations sector, and his dedication to supporting members of the building and construction industry was nothing short of extraordinary. In 2009, he became an honorary member of the MBA. Former MBA President, and CEO and MBA Life Member, Bob Winnel, saw Frank’s fearlessness and dedication to the building and construction industry firsthand, “Frank was representing the industry in the middle of the most acute industrial relations pressures we’d ever seen in the industry, relating to the deregistration of the Builders Labourers Federation, the picketing of South Curtin School and the picketing of a family home during a roof tilers dispute. I think his major legacy was that he played a very straight bat to the industrial relations pressures facing our industry at the time. He was always willing to stand beside someone who showed resistance. He never appeared intimidated,” Bob said. Bob noted that Frank was immensely courageous when he went into battle for members saying, “He never flinched, he never showed signs of pressure and he never shied away from pursuing a cause to support members in the industry. He’d be

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

Former MBA President, Jim Hanrahan, described Frank’s outstanding contribution to the industry saying, “He was very well respected in the industry, a lot of builders gained a lot of support and comfort knowing Frank was there. Many builders became members during that time because of Frank, he was seen as a very important person in the ACT.” Former MBA President and MBA Life Member, Ross Barrett, was immensely impressed with Frank’s dedication to the industry, “He was a master of his art, I have a great deal of respect for him and the way he conducted himself. He was very committed to the MBA and to his job. I don’t think we’ll see another Frank Gillingham,” Ross said. Former MBA President and MBA Life Member, John Haskins, described Frank as, “The right man for the right job. Nothing ever fazed him and he always kept his cool. He was a great asset to Master Builders ACT and he will be sorely missed. My deepest condolences to his family.” MBA Life Member, Paul Murphy, remembers Frank as a fierce advocate for MBA Members saying, “I have fond memories of Frank Gillingham. He was always available to take my calls and assist Project Coordination with industrial relations matters. In my recollection, Frank always stood up for the Members of the Master Builders Association when they needed his help.” Frank vehemently supported the building and construction industry even when faced with strong opposition, “When in the mid-eighties, during the deregistration of the Builders Labourers Federation when industrial relations reached a low point in the ACT, Frank worked tirelessly to bring the conflicting parties together. In the early nineties when there were major industrial relations confrontations over the consolidation of halfempty schools, Frank was at the forefront in ensuring the ACT Government’s policy was negotiated and implemented by the construction industry and the trade union movement. Frank could be a hard negotiator and unavoidably divisive but at all times he represented the MBA members and the ACT construction

industry, as well as maintaining a working relationship with the trade union movement. Vale Frank,” Paul said. Former MBA Field Services Manager and recent MBA Honorary Member, Don Rail, held Frank in very high regard saying, “He was a true gentleman and he was there to represent our industry. He was a very good opponent in industrial relations, he was very knowledgeable and at the end of the day he would find common ground in the issue he was resolving.” While Frank impressed members of the industry with his outstanding efforts at the time, he was also deeply invested in the future of the building and construction industry, “He was interested in young people coming into the industry and he would ask about how the new intake of apprentices was going because he said they were the future of the industry,” Don said. MBA member, Don Beaumont, also spoke very highly of Frank both personally and professionally, “Frank helped me with industrial relations issues, but putting those things aside he was a very good friend. He was a very good fellow. I held him in very high esteem, he had a great sense of principles and a great sense of right and wrong. He supported me in a way

We would like to thank Frank for the extraordinary contribution he made to our organisation.

that he came out on site at 9pm to help me with industrial relations matters. He was very committed to the issues of the industry and the members of Master Builders. It was through his support that I was able to hold up. Frank paved the way for our industry to have a say in industrial relations discussions. He was a lovely man and he always had time for me. Former MBA Treasurer and MBA Life Member, John Hailey, says Frank was greatly respected amongst builders in the industry. “He was helpful towards the builders and he had the right approach. He would check in with the builders and present the information to the industry officials. Frank had the information from both sides of the issue and he would work diligently to get a result that would help both parties. He was always available for members and he was very well respected amongst major builders and people in our industry,” John said. Former MBA ACT CEO and MBA Honorary Member, David Dawes, saw the impact of Frank’s hard work firsthand, “Frank was an integral part of the MBA team and provided an excellent service to members for many years. His knowledge and expertise in industrial relations was highly valued by both colleagues and members. He was also well respected in Government circles for service in representing the industry on a number of Committees. He has been instrumental in the success of many of today’s members,” David said. At Master Builders ACT we would like to extend our deepest sympathies to Frank’s family and friends. We would like to thank Frank for the extraordinary contribution he made to our organisation, and his 27 years of tireless dedication to our members.

FROM LEFT: DAVID DAWES, JOHN HASKINS, FRANK GILLINGHAM, JOHN HAILEY AND ROSS BARRETT.

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

LAYING THE FOUNDATIONS OF RECOVERY WITH HOMEBUILDER

MICHAEL SUKKAR MP, MINISTER FOR HOUSING AND ASSISTANT TREASURER

Like many other Australian industries, our construction sector has not been immune from the severe impacts of the COVID-19 pandemic. As COVID-19 restrictions took hold, the Master Builders Association made it clear to me that this would see the pipeline of construction work dry up from late August. Such a scenario was estimated to have the potential to threaten up to 500,000 jobs in this vital industry which contributes over $100 billion each year to our national economy.

economy, and that for every dollar spent, $2.90 in industry output and broader economic consumption is generated. This is why we want to spark a tradie led-recovery, not only to protect jobs on site, but to also support the timber-mills who produce the frames and trusses, the manufactures who make the bricks, tiles and glass, as well as to generate much needed economic activity throughout the entire community. Encouragingly, the initial HomeBuilder results are strong. Since our announcement almost 40,000 Australians have registered their interest in in the program.

Despite the Morrison Government’s JobKeeper and apprentice wage subsidy economic support measures providing critical support for the construction industry, it was clear it faced a unique set of challenges.

Realestate.com.au Chief Economist, Nerida Conisbee, said HomeBuilder had driven interest from potential buyers, “so much so that inquiry levels jumped 70 per cent and it’s now the highest level we’ve ever recorded.”

To avoid an industrywide shutdown, the Morrison Government launched HomeBuilder in June focused on bringing forward as much construction activity as possible in the second half of 2020.

Major builders Simonds and Metricon have both publicly stated inquiries and sales have risen off the back off the announcement, and it was reported by Domain.com.au that Villawood Properties had seen a “major surge” in land sales and that their sales numbers had “risen to the highest level since 2017”.

HomeBuilder’s $25,000 grant for new home builds and substantial rebuilds is designed to generate immediate construction activity that will engage tradies straight away. The latest research from the National Housing and Investment Corporation tells us that each new home built in Australia supports, on average, three job across the

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

By targeting HomeBuilder to the 80 per cent of Australians on middle incomes, with corresponding property price caps, we want to ensure the grants are an attractive and effective catalyst to generate immediate demand.

Ultimately, this is about encouraging those who may have pulled back from undertaking a new build or substantial rebuild in March when the pandemic hit. Oliver Hume Chief Executive Officer, Julian Coppini, said, “We are seeing a combination of previous buyers who had delayed their purchase as a result of the uncertainty around COVID-19 coming back to market, combined with buyers who are in the market purely to take advantage of the HomeBuilder grant and other incentives.” We have also learnt from the past. Fundamental design features of HomeBuilder include integrity measures to ensure projects represent value for money and that, critically, the work performed is safe. Without exception, all construction under HomeBuilder must be undertaken by a registered or licensed building service contractor. Further, the rebuild value threshold ensures multiple trades will be engaged in each project. HomeBuilder is specifically not aimed at small scale work to ensure it does not end up being ‘Pink Batts 2.0’. Eligible home buyers who enter into a building contract for a new home or substantial rebuild, between 4 June and 31 December 2020, will receive the grant. HomeBuilder is demand driven and grants are not limited.

All states and territories have now signed National Partnership Agreements to deliver HomeBuilder, and are now implementing grant application and payment processes through their respective revenue offices. This is to make sure the process is as quick and seamless as possible. HomeBuilder is also designed to complement existing state and territory first home owner grant programs, stamp duty concessions and other grant schemes, as well as the Morrison Government’s successful First Home Loan Deposit Scheme and the First Home Super Saver Scheme. Keeping that pipeline flowing with steady work is vital to help the construction industry – and the broader economy – emerge strongly from the COVID-19 crisis. By giving families the confidence and support to enter the new home market, or make it more affordable to add to their existing home, right now, we can protect and create more jobs across the industry at a time when the economy needs it most. That’s what HomeBuilder is designed to do. Our tradies are ready to work, the Morrison Government has laid the foundation with HomeBuilder, and we are backing our tradies to build the recovery on the other side of the COVID-19 crisis.

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

MBIB_Rebrand_Commercial_211x295_ACT_v1.pdf

21/7/20

10:26 am

Your go-to construction insurance broker

MBAIS is now:

Master Builders Insurance Brokers Weâ&#x20AC;&#x2122;re the same group of hard-working brokers dedicated to providing you with specialist advice. New name. New look. New website.

02 6175 5975

YOUR INDUSTRY SPECIALISTS GETS A FACELIFT After creating and building their new business strategy, MBA Insurance Services has emerged with a new name – Master Builders Insurance Brokers (MBIB). The name change represents a shift in the approach from the national brokerage, with a focus on the local builders and construction industry businesses they represent. “We’ve changed more than just our name”, says Nick Morgan, ACT Business Development Manager. “We’ve been working hard to transform our business to be more engaging and accountable to our clients.”

NICK MORGAN

MBIB has recently launched their new brand name along with a new look, a new website and new suite of products with more to come on the horizon. “We still look after a broad range of construction industry participants here in the ACT, from those undertaking smaller straightforward jobs to those undertaking major projects with significant complexity”, Morgan said. “My team and I are excited to be able to take advantage of the national buying power of our organisation to offer competitive premiums while focusing on what matters to local builders here in the ACT.”

LEIJA HASLAM

Luke Hueston, CEO of MBIB, is intent on being the industry leader in the space. “Our rebranding to MBIB aligns with our new strategic vision and core values. All focused on being your go-to construction insurance broker.” “We’re more than just an insurance broker. Our dedication to providing our clients with the best value for money coverage, expertise to handle claims and access to tailored risk management advice, is core to what we do.” Master Builders Insurance Brokers also boasts dedicated warranty eligibility, surety and construction teams and a broad product range allowing them to meet the demands of an everwidening variety of builders. “Builders trust us to help them understand, select and manage the right cover for their business.” Nick Morgan says. “They look to us for specialist advice which only comes from working in the industry every day.” With an ongoing commitment to providing high-quality service and broader coverage to ACT builders, Master Builders Insurance brokers is set to cement their position as the construction industry insurance specialists.

Nick Morgan Business Development Manager (02) 6175 5975 0414 018 044 nmorgan@mbib.com.au

Leija Haslam Administration Officer (02) 6175 5980 lhaslam@mbib.com.au

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

Master Builders ACT 2020 ELECTION PRIORITIES Master Builders has released its election priorities for the ACT 2020 election. Our campaign title is Strong Building, Strong Territory, reflecting the importance of the local building industry. With more than 1 million Australians out of work - 11,000 Canberrans amongst them – the central issue in the 2020 ACT election is job creation and economic growth. Canberra’s second largest private sector industry, the building and construction industry, has been allowed to continue operating throughout the COVID pandemic, and therefore can lead the ACT’s economic recovery. Peak employment for the ACT construction industry was in February 2020, when close to 20,000 people worked in the local industry. At that time, the local industry comprised 5,750 construction businesses, performed close to $4 billion of construction work each year, and comprised 8% of GDP. The building and construction industry is a major driver of the ACT’s economy. The ACT economy, and in turn the building and construction industry, has been significantly impacted by the recession resulting from health restrictions due to the COVID-19 pandemic. Already more than 1,000 construction workers have lost their jobs.

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

However, the building and construction industry still provides purposeful, safe and secure careers for many Canberrans. The industry also still contributes more than 50% of the ACT taxes. With support from the next ACT Government, our industry can help lead the ACT economic recovery.

Implement best practice building quality reforms 1. Implement the 24 Building Confidence Report Recommendations. 2. Commit to lifting building standards and ensure fair and sensible commercial conduct by all building practitioners.

STRONG BUILDING, STRONG TERRITORY

3. Boost business entrepreneurship.

The theme of the MBA’s election policy – Strong Building, Strong Territory – symbolises that the health of the ACT’s building and construction industry is both a driver and indicator of the health of the ACT economy.

4. Eliminate building industry regulatory burdens.

Running a building business or working in the ACT construction industry is becoming harder and harder. Taxes, rates and charges are increasing; ACT Government administrative processes take longer; and constant changes to ACT Government regulation add burdensome red tape. Our industry needs a business friendly ACT Government to help our industry do what we do best - to grow, create jobs, and build the things the entire community depends on. Master Builders ACT is seeking support from all candidates in this year’s election on four key policies to support the local building and construction industry, and help it lead the ACT’s economic recovery. Support ACT businesses first 1. Prioritise ACT business throughout the building supply chain (builders, subcontractors, suppliers and consultants) when awarding Government tenders. 2. Streamline the ACT Government Tender Process so that small businesses can easily apply for Government work and receive a timely response to their tender. 3. Remove barriers to being pre-qualified for ACT Government tenders by reviewing the ACT Secure Local Jobs Code and amend clauses 14, 15 and 16 which only advance the unions industrial agenda.

5. Consistently enforce building laws across the building supply chain. 6. Invest in industry training. Build careers in the construction industry 1. Mandate that at least 15% of all workers on major ACT funded projects be apprentices or trainees. 2. Fund pre-apprenticeship programmes that help people be job ready and productive right from day one. 3. Raise the profile of trade careers. 4. Temporarily increase funding for Group Training organisations and employers who retain existing apprentices and take on more apprentices. 5. Continue full funding for vocational education and training providers and employment services. Introduce a best practice planning system supported by a long term infrastructure plan 1. Implement a new Planning and Development Act and ACT Territory Plan, which facilities economic growth, recognises the features of local communities, delivers housing to meet the needs of our community now and future, and deliver a streamlined development assessment system. 2. Front-load community consultation and review third party appeal rights. 3. Commit to a long term infrastructure plan for the ACT.

4. Avoid unnecessary restrictions on the way people work, including the right to be an independent contractor and for employer and employees to implement work arrangements that suit their needs – not the needs and unreasonable demands of unions. 5. Commit to preserving freedom of association laws and promising to say no to anything that gives unions more say or more rights than ordinary everyday workers, and make sure right of entry rules are strengthened and properly enforced.

Authorised by Michael Hopkins on behalf of Master Builders Association of the ACT.

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

Peace of mind. The Master Builders Fidelity Fund was established in 2002 to protect the interests of both home owners and builders in the ACT. For Builders, the Master Builders Fidelity Fund provides financial certainty as money held by the Fund remains in the ACT. It is securely invested and used for the betterment of the ACT builders and home owners and is therefore not subjected to the fluctuations of international markets and events. The Fidelity Fund issues Fidelity Certificates which provide protection for owners of new homes and those making significant changes to homes, in the event that the builder dies, disappears or becomes insolvent, the Certificates protect the owner during construction and for up to five years from the date of practical completion. Master Builders members receive reduced premium rates. For more information contact the Master Builders Fidelity Fund.

Go online and find the cover that is right for you. www.mba.org.au/consumer-advice/home-warranty-insurance

Master Builders Fidelity Fund 1 Iron Knob St, Fyshwick ACT 2609 PO Box 1211, Fyshwick ACT 2609 Tel: (02) 6175 5995 Email: mdouch@mba.org.au Web: www.mba.org.au

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Pre-production model shown

New HiLux invites you to awaken your unbreakable and experience the legendary performance, durability and bold design. With more power1 and more torque1, the enhanced best-selling HiLux engine2 is stronger and more capable than ever. An upgraded suspension system builds upon Hilux’s legendary off-road capabilities, offering drivers superior comfort and handling even in the harshest conditions. It’s the ute built for real Aussie businesses. Whatever’s around the corner, HiLux is ready for the challenge. To find out more, visit your Toyota Fleet Specialist or call 1800 444 847

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T2020-014816 MBA ACT 06/20

15/7/20 12:44 pm

Update from Master Builders Australia CEO, Denita Wawn

On 6 October the Federal Treasurer will deliver the 2020-21 Budget. Delayed by six months to give the government time to respond to the economic wreckage wrought by the pandemic, it will be one of the most important economic statements in living memory. It was back in April that Phil Lowe, Governor of the Reserve Bank said the sharpest economic contraction (at least for now) would happen in and around the June quarter of this year and regrettably, this has come to pass. In July the country entered deflationary territory for the first time in 72 years and the bad news has continued. New home approvals in June fell 4.9% to 170,661, the lowest in 7 years. A State of Disaster being declared to tackle Victoria’s ‘second wave’ with stage 4 restrictions has been another major blow to the economy as that state accounts for around a quarter of the national economy.

MASTER BUILDERS AUSTRALIA CEO, DENITA WAWN

It was also back in April that Phil Lowe warned, “As long as these restrictions are in place, we don’t have the jobs and incomes that come from these activities.” Treasury Secretary Dr Steven Kennedy, the man who wrote the Government’s manual on dealing with the economics of a pandemic, confirmed that things are getting worse, mostly thanks to events due south of the NSW border. “Even since we put this update (the July Economic and Fiscal Update) to government things have deteriorated in a major state. The community having confidence that the virus is being well managed will matter enormously to the recovery.” Dr Kennedy warned a Parliamentary Inquiry into COVID-19 that the situation in Victoria is going to have several substantial negative economic consequences for the rest of the nation. It is likely to delay the rollout of the Federal Government’s third phase of economic policy response, labour market (IR reform) and other reforms. There are other worrying signs. Building and construction has the most businesses of any sector of the economy receiving JobKeeper payments, and 58% reported a drop in revenue in July. Master Builders has always said that a strong building industry means a strong economy and vice versa, and never has this maxim been more important. We know that our industry depends on a strong economy with strong private sector demand for new homes, new apartment buildings and new office blocks. Master Builders Australia and Master Builders ACT have been working closely since the onset of the pandemic calling for stimulus measures and policy reforms to support the viability of building and construction businesses and the thousands of people they employ. HomeBuilder is just one example. It is kickstarting new home building and major renovation activity and is one of the most effective government stimulus measures in decades. But the Federal Government will need to do more in the Federal Budget to stimulate private investment and building and construction activity if the economy is to recover.

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

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What you need to think about when MARKETING DURING COVID-19

Let’s be honest, when it comes to talking about “the virus”, some of us are just over it. It might feel as if, at every turn, your business has had to manoeuvre and strategise the ‘what if’s’ around the pandemic. Sadly, there will be businesses that will not survive, however, others business will go on, albeit in a different way.

With Google Search Ads you should take advantage of dynamic ads or create ads for specific search terms. This way your ads will directly answer search queries. For example, say a customer searches ‘Build a 3-bedroom home in Canberra’. A relevant ad would say something like, ‘Want to build a 3-bedroom home in Canberra?’

Raising the question, how are you going to market your business in this COVID-19 landscape?

The same goes for your boosted content on Facebook. You should create Saved Audiences in your Ads Manager for the different demographics you market to. This way, if you have a post that relates to first home buyers, you can select to boost to your ‘First Home Buyers’ audience. This makes the information more relevant to the audience and more cost effective for you as you won’t be paying to show the post to a downsizer.

Now is not the time to keep blindly doing what you’ve always done, nor to stop marketing your business completely. It’s time to think outside the box to reduce your marketing spend whilst making it more effective and efficient. Messaging, channels and offers – all aspects of your marketing plan need to be examined to make sure it’s right for the times. CONTEXT AND TARGETING IS KEY People want information that is relevant and personally helpful to them. This form of contextual marketing will get you noticed by the right customer and increase the likelihood of click through. If you’re running Google Ads or Facebook boosted posts, you might want to reconsider your broad branding style ads.

People want information that is relevant and personally helpful to them.

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

REFLECT THE TIMES The one constant in the current climate is that things are always changing. It’s important to frequently reassess your messages and marketing channels to ensure they are working for you. Is the messaging you used last month appropriate today? Will your audience appreciate tongue-in-cheek humour with everything going on? Is there an incentive or discount you could offer consumers who are struggling? Consumers want content or services that will alleviate some of their struggles, so give some thought to what you can market and share that will help your customers. As an example, many people are starting DIY home projects. Publishing how-to or insider tips and tricks blogs will not

It’s time to think outside the box to reduce your marketing spend whilst making it more effective and efficient.

only add value to people, but will also position you as a knowledgeable expert, not just someone pushing their services. You could also write about helpful articles people want to know before doing business with you, such as Top five considerations when renovating or What you should never skimp on when building a house. This type of content will not only be helpful but will allow them to start building a relationship with your business. PIVOT YOUR PRIORITIES If you have to cut back your advertising budget, you are going to need your marketing to work smarter. Do you know where all your leads come from? Or which source of enquiry has the highest conversion into sales? Or what is each enquiry costing you? To make sure you are not wasting your marketing dollars, you need to be asking yourself these questions. Once you’ve done so, you are going to want to pivot your budget towards the channels that generate enquiries with high conversion into sales.

You may also need to think of some new ways to achieve sales. For example, if your highest converting channel is your display home but you have less people visiting due to COVID-19, you should hire a videographer to shoot a walk-through video with you explaining key features. If your Facebook Ads are not generating a lot of enquiry but your Google Ads are, perhaps you should consider diverting your Facebook spend to Google or only using Facebook Ads for remarketing to website visitors. This way you can build brand recognition with people who have already interacted with your business (meaning they are likely to be more interested). The bottom line? Whilst we don’t know how much longer we’ll be in the midst of this pandemic, it’s not all doom and gloom. Changing your marketing approach may help to reduce costs in your business, whilst still ensuring that you are getting worthwhile enquiries, setting you up for future success.

If all of this sounds great, but you’re not sure where to start or if you just want someone else to worry about it for you, give us a call. Taking care of the everyday marketing needs of local businesses is what we love to do. Ask for Claudia on (02) 6239 6695 or contact@agency9.com.au.

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

VALLEY LANDSCAPES 35 Year Membership Milestone with MBA Driving through the suburbs of Canberra, John Walton subconsciously ticks off project after project, including many primary schools, high schools, sportsgrounds and other significant landmarks - all with Valley Landscapes’ DNA in the soil. This story begins in 1972 when John Walton and Tony Schumacher followed their passion of getting their hands dirty while creating beauty. Both men had developed more than a passing interest in horticulture and enjoyed being hands on, so established Valley Landscapes, offering garden maintenance and soft and hard landscapes to homeowners, businesses and government. John and Patricia Walton became the sole owners in 1974 and have been side by side, steering the business ever since. John’s enthusiasm, optimism and dreams have always been balanced by hard work, long hours and Patricia - his life and business partner with her flexible demeanor and administrative skills. In the early days John and Patricia relied on newspaper advertising and letterbox drops to promote the business however, the operation grew unswervingly due to the most powerful form of advertising - ‘Word of Mouth’. Delighted clients spread the word and Valley Landscapes grew and prospered. Strong leadership, a powerful team-culture and a curiosity as to how the environment was impacted, long before sustainability became a buzzword, were instrumental in building a sound business model. ‘We’ve never lost sight of our dreams. Developing diligent staff and progressive business practices have allowed Patricia and I to take the business to a level beyond our wildest dreams. Maintaining the philosophy of a hands on family business has been made possible with family involvement. Our sons Sean and Marcus, son-in-law Dominic and more recently our Grandson Marc - a first year Landscape Construction Apprentice – are integral to the Valley team. In fact our daughters, granddaughters and other grandsons have all answered the call – stepping in when required to assist with keeping thousands of plants and vast areas of grassing alive through dry periods, of which we’ve had many. We are definitely a family focused business”. John Walton said

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

MEMBER MILESTONE

3EA5RS

Tower or Telecom Tower as it was known then, was a major kudos for Valley Landscapes, as was the extensive work at The Royal Military College Duntroon, where I once lived. Going back as a contractor to provide landscaping for 120 homes and surrounding grounds was filled with great memories and pride. Three different building companies were contracted to undertake this major project and each one independently chose Valley Landscapes. That was very satisfying,” John added Valley Landscapes provided all the groundwork for the accommodation blocks at ADFA; landscaped the National Library; developed ovals throughout the Territory and proudly constructed the hard and soft landscapes at the MBA headquarters in Fyshwick, to name just some of the projects in Valley history. A business realises its success when the same clients come back again and again - companies in the region have engaged Valley Landscapes consistently since establishing in Canberra. CSIRO and The Australian National University are longstanding clients, relationships that span more than 30 years.

“As far as I recall, Valley Landscapes was one of the first landscaping businesses to become a member of the MBA 35 years ago. Being a member has kept our name in the market, exposed us to builders and developers and has given us access to valuable industry information.” John Walton concluded.

“Every project is special however, there are some that stand out for one reason or another. For example, being engaged to provide the landscaping both hard & soft for Black Mountain

Master Builders ACT thanks Valley Landscapes for their loyalty and congratulates them on this significant milestone as well as their dedication to the local construction industry.

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

MEET THE TEAM: THE PUSH UP CHALLENGE

MILA BARTHOLOMEW MBA GROUP TRAINING FUNDING OFFICER

SCOTT BIRD MBA FIELD OFFICER

LEIJA HASLAM MBIB ADMINISTRATION OFFICER

BETHANY MASON MBA MARKETING AND EVENTS COORDINATOR

When the majority of our MBA team was working from home earlier this year, Master Builders ACT decided to participate in the Push Up Challenge 2020. The purpose of the challenge is to raise funds and awareness for mental health across Australia. But for the MBA team it also helped our team members stay connected during the isolation period. We chatted with four of our team members to find out why they got involved with this challenge.

MILA: As the Funding Officer for Group Training, my primary role is processing payroll for the apprentices, I also maintain communications between apprentices, employers and trainers and assist Rosie Keech in all other functions that support the apprenticesâ&#x20AC;&#x2122; throughout their journey of their carpentry apprenticeship. Q. What made you want to take part in the challenge? A. I hoped it might help me push myself with my fitness, and I enjoy participating in group activities, I also hoped that I may be able to raise funds for the campaign Q. What was the most positive thing you took away from the challenge? A. I actually thought of my own mental health whilst doing the push ups and I knew that every one I did helped my mental health and fitness.

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

Q. Why do you think Master Builders ACT decided to take part in the challenge? A. Competition challenges between colleagues can also be fun and a good way to interact outside of day to day work language. SCOTT: Iâ&#x20AC;&#x2122;m an MBA Field Officer, they are the key drivers in maximising the successful completion rates of our apprentices, through the provision of effective mentoring and support. My role is pivotal in ensuring a safe working environment for our apprentices as well as working closely with our host employers, in a consultative role to ensure safety is at the forefront of everything we do. As a field officer I connect employers to MBA apprentices and are active in recruiting both males and females to the industry. I manage apprentices employed by the MBA and their relationships with hosts and employers. I love my role at the MBA because I get to meet new people and I get to help apprentices get through their apprenticeships and welcome them into the building and construction industry.

Q. What made you want to take part in the challenge? A. There was a good response from other team members, so I was happy to be part of it. Q. Did it help you stay connected to your team during remote working restrictions? A. Yeah, it gave me a good laugh about how sore everyone was just a few days after starting the challenge. But it was great to raise awareness about mental health and wellbeing issues to our team, especially after the last 6 months of stressful events. Q. What was the most positive thing you took away from the challenge? A. That everyone was willing to get out of their comfort zone and raise awareness and money for a worthy cause. LEIJA: I’m the Administration Officer at Master Builders Insurance Brokers. I assist Nick in the Administration for the MBIB ACT office. Part of my role is to also assist the NSW team when needed as well. Later this year I’ll be working towards obtaining my Tier 2 in Insurance Broking, Once completed I’ll be qualified to provide advice on Insurance needs. This is my first role in the Insurance Industry and I couldn’t have picked a better Company to work for. We have a great little team here in the ACT. Q. What made you want to take part in the challenge? A. I wanted to take part in the push up challenge as it’s for a great cause that I believe strongly about. I also wanted to give myself a little bit of a challenge while in isolation. Q. What’s the purpose behind the push up challenge? A. The purpose behind the push up challenge is to help reduce the number of Australian lives being lost to suicide by increasing awareness of mental health in the community and to raise funds for Headspace. This year the push up challenge consisted of having to complete 3,046 push ups over 21 days. This number represented the Australian lives lost to suicide in 2018. Each day there was a different number of push ups representing a different statistic.

Q. What was the most positive thing you took away from the challenge? A. The most positive thing I took away from the challenge was feeling more supported and connected with the team. I really struggled being in isolation and working from Home so found this a great way to stay in touch with everyone. BETHANY: I’m the Marketing and Events Coordinator, having worked the previous 5 years with MBA Group Training ACT as the School Based Programs Administrator. I have a passion for creating exciting and memorable event experiences and I enjoy the interesting and diverse events that MBA offer. I help arrange and deliver various member events, award entries, presidents’ luncheons and women working in construction events. I’ve been lucky enough to get to know a lot of our members and see some of their incredible projects over my 8 years with the MBA. I look forward to more exciting projects and events ahead. Q. What made you want to take part in the challenge? A. I took part in the challenge to help raise awareness and money for headspace. Suicide is an issue that has impacted my family over the past few years and completing 3046 push-ups is a small way that I could assist the cause. It was great to see the MBA team getting so behind it and encouraging each other. Q. What was the most positive thing you took away from the challenge? A. The biggest thing that I took away from this challenge, is that 3046 is a lot. A lot of push-ups, a lot of lives that were lost to suicide and a lot of work that needs to be done to bring that number down. Q. Did it help you stay connected to your team during remote working restrictions? A. I found the challenge was a great way to stay connected with the team during our time working from home. Touching base with the team, checking in to see how each other are going with their push ups (or lack thereof) meant that as a team we were speaking more regularly during isolation.

Q. Did it help you stay connected to your team during remote working restrictions?

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A. I was lucky enough to have both the Master Builders ACT Team and the MBIB Team taking part in the push up challenge, so I felt very connected and supported throughout the challenge from both the local association and Master Builders Insurance Brokers. Between both teams we ended up raising $2,440 for Headspace.

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MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

IMPRESSIVE BUILDS Canberra COVID-19 Emergency Department Hospital COVID-19 SURGE CENTRE - TRIAGE

Key details about Manteenas Work: > The budget estimate for the project was delivered within 48 hours of Manteena first being contacted > The building process began seven days after Manteena were first contacted > They instituted two split shifts to maintain social distancing > The Project was delivered on budget > Around 90% of the building can be packed up and reused

Throughout the COVID-19 pandemic, pressure has been placed on hospitals and health facilities globally. As the pandemic swept across the world, the ACT Government prepared for the potential upcoming stress on the healthcare system. It was identified that a purpose-built facility was needed to cope with the potential influx of COVID-19 cases. Aspen Medical were engaged by Major Projects Canberra to project manage the build and operations of the facility. From there Aspen Medical recruited MBA member, Manteena. Over 37 days, the team worked tirelessly as the construction managers of the project to deliver the hospital. Manteena Senior Project Manager, Rod Mitton, noted the collaborative effort from all the project stakeholders, “I didn’t hear one disagreement between any staff, subcontractors or suppliers. Everybody felt they were doing something good for the community, and I think everyone felt it was certainly something greater than just collecting their pay packet,” Rod said. The effort from the Canberra building and construction industry extended beyond the building site, “The cooperation from the suppliers and subcontractors was extraordinary. We went to companies who had the capacity to undertake the work required and they jumped on board without hesitation,” Rod said. Local suppliers were particularly crucial in achieving this build because of the supply delay caused by COVID-19. If the supplies weren’t available, then the team relied on manufacturing the items locally.

COVID-19 SURGE CENTRE - ICU BAYS

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

The team worked around the clock to deliver the project, all while introducing new COVID-19 health and safety practices to their work routine. Another tricky aspect of the build was managing fatigue on a busy project during a pandemic. There was an unbelievable amount of adrenaline - we knew we had to

Key Details about Shaw Building Groups Work: > Shaw Building Group completed the supporting infrastructure for the new Surge Centre. > Design and Construction was undertaken by SBG in coordination with Major Projects Canberra, the Canberra Hospital, Manteena and Aspen Medical, including civil, electrical, communication, security, hydraulics and external signage.

DAY 9 - JOISTS AND FLOORING

> Shaw Building Group implemented additional PPE and other COVID-19 health and safety practices on the project to protect their workers.

Shaw Building Group was another construction company appointed for the COVID-19 emergency department build. Shaw’s Construction Manager, Ross Greenup, said “Our brief was to provide supporting infrastructure to facilitate the new Surge Centre, to accommodate COVID-19 patients.”

COVID-19 SURGE CENTRE - PROJECT DELIVERED IN 45 DAYS

reach a milestone. I was constantly checking in with my team emotionally, and they would say we’re running on adrenaline,” Rod said. Throughout the project, Manteena maintained a focus on safety for workers and the community. The impressive collaboration between different sectors of the local construction industry was on display throughout the entirety of the project, “In the Canberra construction industry, although there is competition, there is an extraordinary level of mutual respect within our small borders. When we go to MBA meetings, we take off our competitive hat and work to the common good, promoting change,” Rod said.

This was an incredible feat for the Canberra building and construction industry, and Shaw Building Group was an important part of the team that made it possible. Ross credits the work of all teams across the project for making this feat a reality saying, “The whole project team, including Major Projects Canberra, the Canberra Hospital, Aspen Medical / Manteena, local authorities, contractors and suppliers worked together in a collaborative manner to achieve this outstanding result that provides another level of support in the fight against this pandemic.” Ross says of the completed project, “It shows the ACT and Federal Governments along with the greater community, that they can rely on the Canberra Building and Construction Industry to band together to achieve a result that many others said was not possible.” This project stands as a true testament to the collaboration, high-quality work and professionalism that is the standard for our members. Well done to all teams involved.

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

Bowermans has remained a market leader in office furniture solutions for over 70 years by keeping up with current trends, ensuring we continue to provide our valued clients with fresh, innovative solutions for their office needs. Our clients are the heart of our company and we strive to provide a tailored customer service experience that allows us to deliver the perfect furniture solution for every space. We pride ourselves on providing high-quality products for every budget and we are skilled planners for both small and large spaces. We manage your project from start to finish, giving you peace of mind that every detail will be accounted for, and we provide you with a fully functional space thatâ&#x20AC;&#x2122;s ready to go. Call us to discuss your office furniture requirements, and let our professional team help you bring your vision into reality. Email: sales@bowermans.com.au Ph: 1300 392 538

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

Maybell Group is a Supply Nation Certified Indigenous business which is owned by husband and wife Bryan Rutter and Narelle Anderson. Narelle is the great niece of the late Senator Neville Bonner AO. Narelle is passionate about Indigenous welfare and has achieved many firsts as an Indigenous woman and entrepreneur. She was appointed to the Business Advisory Board in 2018 for Supply Nation and was also a founding board member of the Green Building Council of Australia. Bryan has been in the commercial furniture supply business for over 30 years and owned Bowermans until this was acquired by Harvey Norman Commercial in 2019. Bowermans and Harvey Norman Commercial are the major suppliers of Maybell Group and with their vast product offering and capabilities have helped Maybell Group group to be able to continue to grow and take on large projects nationally. Maybell Group makes donations based on turnover to registered not for profit organisations to help them continue to help Indigenous Australians. info@maybellgroup.com.au 02 8437 3528

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

Start your building and construction career with an MBA apprenticeship Join Canberra’s leading industry association, Master Builders ACT. Employment is offered in:

Carpentry Plumbing Civil Construction An MBA apprenticeship gives you the opportunity to experience all aspects of the building trade from, commercial to residential and sub-contractor work, via our wide network of host employers.

2021 Intake Timeline

$33,953.40

$39,130.00

$44,077.80

$51,376.00

$56,344.60*

$224,881.80

Wage Comparison

University Degree

-$9,122.00

-$9,305.44

-$9,680.34

1st year

2nd year

3rd year

4th year

$55,000.00*

$17,402.69

Apprenticeship

Quality carpentry training through purpose-built training facilities

•

Qualified trainers who are up to date with the latest industry methods and practices

•

Ongoing WHS training and support throughout your apprenticeship

Are eager to listen and learn

•

No cost to you for training fees, uniform and personal protective equipment (PPE)

•

Wellbeing support from OzHelp

Are committed to both training and work site experience

of Canberra’s carpentry apprentices are trained by MBA GT

Wed 23 Sep 2020

Applications Close

Fri 23 Oct 2020

Interview Notification Period

Mon 26 Oct to Fri 30 Oct 2020

Interviews Commence

Mon 2 Nov 2020

Notification to successful applicants

Fri 20 Nov 2020

5pm – 6pm

Fri 15 Jan 2021

Successful MBA apprentices:

•

40 %

Virtual Information Session

Employment and training commence

based on the average HECS student contribution for 2019

Benefits of training with MBA:

Mon 24 Aug 2020

1st Year Qualified TOTAL

Based on a 4 year, full-time apprenticeship. based on a 40 hour work week, correct as of Jun 2020

Applications Open

Are motivated/hungry

Like working with their hands

of MBA GT apprentices finish their apprenticeship with a full-time job offer

Have a mature outlook

64 %

Like working both indoors and outdoors Have their own transport

of Canberra’s FEMALE apprentice carpenters are trained by MBA GT

1 Iron Knob St, Fyshwick ACT • T 02 6175 5900 • E reception@mba.org.au • W www.mba.org.au

RTO NO. 88163 ABN 62130865253

APPRENTICESHIPS: The Journey to Employment Sarina Russo Apprenticeships are an Australian Apprenticeships Support Network and jobactive provider who connect employers with trainees and apprentices. They have been in operation for over 40 years and they have seen employment trends and demands change across many different industries. They are also keenly involved in the building and construction industry and they have firsthand experience with what employers are presently seeking from their apprentices. We chatted with Sarina Russo State Field Operations Manager for NSW/ACT, Scott Lawler, to find out more about what’s happening in our industry. Q. What key skills are employers looking for from apprentices? A. An apprentice has to do a bit of research about what an apprenticeship entails. It’s important that they have demonstrated knowledge and a genuine interest in the trade. It’s also great if they have work experience in the industry, even if it’s just helping out with their relative’s business because that shows that they’ve done their research. It’s great if they do show they have a detailed understanding about what an apprenticeship is including knowledge of additional study options, knowing that it is an entry level role, pay rates for an apprentice and the time it takes to complete an apprenticeship. Q. What personal traits are employers valuing right now? First and foremost employers are valuing a positive attitude very highly. It’s also critical that an apprentice has a good work ethic and the way for an apprentice to demonstrate this can be through previous part time work and experience working in a team environment. It’s also important for an apprentice to include any extracurricular activity they’ve undertaken because it shows that they are motivated. Employers highly value apprentices looking to make a good impression with a potential employer to not be on their mobile phones during work time. There’s a time and place for phones and when they’re working they need to be committed to the task at hand.

3RD YEAR APPRENTICE, CAMERON SYKES

Q. How can apprentices put their best foot forward to potential employers? The biggest thing an employer is looking for is a motivated employee, and someone who is willing to learn. We have employers say that they are looking for an apprentice to arrive on time and be willing to learn and we’ll teach them the rest. So punctuality is essential in making a good impression and building a good reputation in the industry. For offsite training, an apprentice needs to be willing to commit themselves to the pace of their theoretical training. They need to take the time to understand the theory behind their practical tasks. Also a lot of employers are looking for apprentices who hold a driver’s license, it doesn’t always have to be the case but employers need to know an apprentice will show up on time and they don’t have any obstacles to making that happen.

Master Builders ACT is recruiting apprentices in carpentry, plumbing and civil construction for 2021. For more information head to our website or attend our virtual information session on September 23 and hear from MBA trainers and field staff about the opportunities available and how to apply. Applications close 23 October 2020.

Sarina Russo Apprenticeships ACT 15 Wiluna Street, Fyshwick, ACT 2609 General Enquiries: 1300 178 776 Job Access: 13 15 59 Apprenticeships: 13 15 59 Institute: 1300 317 535

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

OFFICE LAYOUTS IN UNCERTAIN TIMES BY JUSTINE COX, PRINCIPAL AT CLARKE KELLER

Clarke Keller is an architecture and consulting firm passionate about creating spaces for learning, living and working. They are masters at creating amazing office layouts and cohesive spaces.

A few of the major projects Clarke Keller is currently working on, include: > Defence Housing Australia’s new Gungahlin workplace interiors > East Gungahlin primary and high school > Braidwood preschool > Goodwin Downer > Marigal independent living development CLEAN DESK POLICY AND WIPEABLE BOOKING SIGNS, NSW PLANNING AND ENVIRONMENT, QUEANBEYAN, WITH AMA PROJECTS.

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

With the everchanging design landscape and our new ways of working, it’s important to consider your office layout and whether the design promotes happiness and efficiency. Workplace design pre-COVID was focused on encouraging collaboration, creativity, innovation, and opportunity to enable people to brainstorm and engage with each other. We now face a new version of ‘normal’, the question of how we continue to be productive and connected without spreading the virus is at the forefront

AUTOMATIC DOORS INTO THE DEPARTMENT OF VETERANS AFFAIRS, CANBERRA OFFICE, WODEN WITH PROJEX BUILDING GROUP.

HAVENS AND SMALLER MEETING ROOMS ON THE INCREASE, ACT GOVERNMENT CHIEF MINSTERS OFFICE, NARA HOUSE.

of everyoneâ&#x20AC;&#x2122;s mind as they return to the workplace. There has been a lot of discussion on whether, we will ever return to the workplace we remember. Since social interactions with others and a sense of community are intrinsic human needs, our new, modified office space will continue to bolster these essential qualities even in these unprecedented times.

desks and then throw these out at the end of the day. Through education, protocols, and new signs, we can encourage employees to walk in a one-way flow, to wash their hands and to limit their numbers in areas. Smart phone apps can be used to notify when to wipe down your desks or when you are too close to someone. Furthermore, we are increasing the flow of fresh air and ventilation into the workplace as well as investing in plants or green walls to help filter the air.

There have been some interesting new trends to office design, such as the sneeze guard, a plexiglass barrier mounted on a desk, cough particles directed around and up but not toward you, electrified fabrics which repel viral particles, a series of metal dots printed on polyester which have been shown to disable viruses. Nanoseptic has produced a self-cleaning product using nanocrystals which oxidise contaminants, which was successfully used in in high traffic and public touchpoints to continuously self-clean without having to constantly spray disinfectants and cleaners. One of the best ways to reduce transmission is to have fewer people in a space. The COVID global pandemic may mean no more shared desks, opposing the wave of agile and activity based working models that have evolved from the open floor plans embraced in the late 1990s. Although working from home will continue to be our new normal, the new innovations in office life, due to the pandemic, may increase our chances of returning. What does it mean for office design? In the short term we can consider quick fixes, such as the spacing and staggering of workstations and staff, orientating desks so that people are not facing each other, removing chairs so that spacing is adhered to and implementing cleaning and distancing policies as recommended by the Government and Health organisations. Further, we can use recyclable paper placements to cover

Intermediate and longer-term considerations could be the use of contactless technologies. This could include providing pathways for employees to minimise contact with the building, automatic office doors which are trigged by motion seniors, and the ability to call the lift from a smartphone. Additionally, workplaces can consider investing in larger office desks to provide the recommended social distancing measures, the design of the office from the staggering of desks and staff schedules, providing personal laptops or tablets for staff to work from home, providing easily cleaned furniture and appliances, smaller meeting spaces which are bookable via your phone and the reconfiguration of collaboration spaces or breakout areas to limit the amount of people who use them. While these are some of the directions the design industry is moving in currently, it is clear this is a very fluid process. As the world learns to live with a new way of working forced by the pandemic, office design will evolve along with the virus, we too will adapt and, in the process, innovate. Watch this space!

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

Conducting a Brand Health Check

BY DANIEL OYSTON, PRINCIPAL CONSULTANT AT RD CONSULTING Being clear on what you want to achieve with your marketing is always a good idea. Yet it can be hard not to get distracted and enticed by all the shiny new tactics that come our way. It can definitely induce a fear of missing out. Tik Tok anyone? In this article, I am going to outline some elements of your marketing that you should have in place either because they are best-practice, are budget friendly, and/or provide great results. Fundamental Marketing Truths First and foremost, there are two fundamental truths you should always remember about marketing: 1. Marketing is about finding people with a need and getting them to trust you and, as such; 2. Your job is to get the right information, to the right people, at the right time. Those should be your guiding principles in any marketing that you undertake and to achieve them, here a few things should be doing in your marketing. What Are you Trying to Achieve? Firstly, as with anything we do in a business, you must always ask the question, “What are we trying to achieve?” As such, setting marketing goals is always a good idea because it goes a long way to helping you stay focused when new marketing ideas come your way. Maybe you are trying to increase traffic to your website, or add people to your database, or add more referral partners. Whatever it is you are trying to achieve, you should write down your goals and be sure to follow the S.M.A.R.T goal setting approach; goals that are Specific, Measurable, Actionable, Reasonable, and Timed-bound. For example, “Increase the database by 500 people by December 31, 2020”.

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

Website Analytics You should have Google Analytics installed on your website. It is free and is a simple process to set up and will give you deep analysis of how your website is supporting your business such as the number of visitors, repeat visitors, number of pages visited, time spent on your site, etc. Social Media Ensure that you aren’t simply posting self-serving or selfpromoting posts. If you only focus on yourself, and what you can achieve from a post, people will scroll past. They won’t care. Instead, think about how you can add value through education or entertainment and follow the 4-1-1 rule. The 4-1-1 rule posits that you should publish 4 non-sales/ promo posts, for every 1 soft-sales/promo post, for every 1 overt sales/promo post. Client Testimonials Testimonials are social proof that you can deliver what you say you can deliver. You should actively be seeking written testimonials from all your clients and weaving them through your marketing such as your website, printed materials, and social media channels. For added power, consider creating some professionally shot video testimonials. Google Reviews As with testimonials, Google Reviews are also important social proof that you can deliver what you say you can deliver. Considering how many businesses fail to bother directly asking for Google Reviews, this is one area you can quickly differentiate yourself. 50 reviews on Google, of your business, versus two for one of your competitors, tells the market a lot. Pro-tip: It is against Google’s terms and conditions to incentivise people to provide Google Reviews. That means you cannot pay for them, offer discounts, or provide giveaways in exchange for reviews.

Google My Business

Repurpose Content

This is a free service from Google yet there are lots of benefits for your business. As a basic overview, however, it will show your business in the Google Maps search results, offer more ways for people to contact you easily, and position to calls to action.

Conduct a stocktake of what content you have created over the years such as articles, blogs, brochures, website content, etc.

Google Ads Consider exploring Google Ads to help drive leads to your website. People move through the buyer decision process 6070% before contacting a business and, as such, positioning ads at the start of that process can be very powerful in generating enquiries. Google Ads are highly trackable and you will be able to easily calculate the return on investment. Google Ads essentially run on an auction system where you nominate how much you are willing to pay if someone clicks on your ad and visits your website and you set daily and monthly budgets to avoid overspending. A lot of businesses want to be on the frontpage of Google yet Search Engine Optimisation (SEO) is a long, continuous, and involved process and it can take a long time to see results. Google Ads can have you on the front page, at the top of the page, immediately. Referral Networks Review your network of referral partners and evaluate those that have provided quality referrals over the past year. For those that have been a good source, consider approaching similar people or businesses and building a relationship with them. Also, think about where there are gaps where your target market is interacting with other businesses e.g. landscapers, painters, interior designers, real estate agents, mortgage brokers, etc. However, be sure not to neglect your existing network and spend time thanking them and strengthening your relationships.

Then, look at how you can repurpose some of that content into other marketing tactics and channels. For example, if you have been writing regular blogs, can you pull those blogs together to create a valuable eBook and use it as lead magnet where people have to provide their email to access it? You could even run Google Ads to promote it. Work with Others to Create Content One of the hardest things about business is operating within a niche because it narrows the things that you can talk about and be relevant to people about. As such, think about lifting above your niche and working with others. Builders have a fantastic opportunity to work together, with non-competing businesses, to create content in the lifestyle space; think food, travel, exercise, pets, entertainment, holiday destinations, etc. Working with other businesses helps extend your brandâ&#x20AC;&#x2122;s reach. Imagine if those six businesses I listed above all had 2,000 people on their database and were sharing your content and you shared theirs. That is 12,000 more people your brand is in front of regularly! Set the Foundation A lot of what I have outlined above does not cost any budget and those that do cost budget, have great returns and are easy to track. In fact, all the above approaches are what I would consider marketing foundations you should have in place before you consider other marketing tactics.

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

BORAL AND MBA — a 50 Year Committed Partnership

Incorporated in 1946, Boral has built an incredibly strong and well recognised brand and has helped build generations of homes, commercial buildings and infrastructure. As it prepares to celebrate its 75th Anniversary in 2021, Boral remains a proud Australian public company with operations throughout North America and Asia — employing around 26,000 employees and contractors globally. INDUSTRY FIRST RESEARCH PARTNERSHIP Master Builders ACT congratulates Boral on its five year partnership initiative with the University of Technology Sydney, to accelerate product innovation through research, development and commercialisation of low carbon concrete. “Boral and MBA share a united desire to support the local construction industry and our 50 year partnership with Master Builders ACT is testament to Boral’s allegiance to the local region. This is a genuine partnership, built on collaboration to support the members of the MBA and our mutual customers across the broader building and construction industry,” John Howard Regional Manager ACT, said. Boral endeavours to make a positive and sustainable contribution to the wellbeing of its communities and its people.

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

To this end Boral has been at the forefront of taking measures to help manage the risk of spreading the COVID-19 virus including strict hygiene, social distancing and quarantine protocols and a ‘No Signature’ delivery approach to help ensure the safety and health of Boral’s people, customers and community members. By investing in research and development Boral works to ensure its products are durable, easy to use and delivering the best solutions for customers. For example, in USG Boral, the Company’s popular range of lightweight/water resistant/ technical and multi-application plasterboards; acoustically superior ceiling systems; cornices; steel framing and insulation, through to all the accessories required to get the job done are innovative solutions addressing customer needs. Boral acknowledges that its future depends on a robust and socially responsible supply chain, enduring stakeholder relationships, an engaged and reliable workforce, sustainable community and environmental impacts, and businesses that address the needs of today and the future. “It’s very satisfying being part of a company that invests in its people and products, and that recognises that delivering sustainable outcomes is vital to our long-term success,” said John Howard.

MEMBER MILESTONE

5EA0RS

In Australia, Boral is: > Responding to changes in cyclical demand and competitive pressures through business improvement initiatives and capacity planning > Creating value through strategic growth opportunities, including working with joint venture partners > Profitably supplying multi-year growth in major roads and infrastructure > Harnessing leading positions, including delivering benefits from quarry, cement and plant network reinvestments > Continuing to grow through product penetration and innovation including Sheetrock® plasterboard, low carbon concrete products and high waste / recycled content construction materials solutions > Maintaining strong returns and margins through customer, commercial and operational excellence programs

Boral strives to create value for stakeholders by: > Driving safety outcomes towards world’s best practice based on Zero Harm Today > Investing in its people > Delivering superior performing, innovative and sustainable products and solutions to address customers’ needs

INNOVATION FACTORY Boral’s Innovation Factory is an in-house centre of excellence responsible for developing advanced cement and concrete solutions and is central to enabling transformation through innovative products through intensive research and development along with meaningful customer consultation. As a local company in the ACT, Boral is committed to supplying and servicing the ACT market and contributing to the continued success of the construction industry in the ACT. Boral is proud of the 50 year association and partnership with the MBA in the ACT. “On behalf of Boral, I wish all the members of the MBA and everyone in the ACT good health, particularly in the days and months ahead as we safely work through the challenges of the COVID-19 pandemic. We look forward to continuing to supply our customers and serving the ACT construction industry for many, many decades to come,” John Howard concluded. Boral have had an integral role in the MBA since their membership began 50 years ago. This includes being: > An MBA ACT Premium Partner > A Major Sponsor of the Master Builders and Asset Construction Hire Excellence Awards 2020 > A Major Sponsor of the CCF Earth Awards

> Operating ethically and making a positive contribution to local communities

> The former naming rights sponsor of the Excellence in Building Awards

> Reducing its environmental footprint and building resilience to climate impacts, and

> A major sponsor of the MBA’s charity golf days

> Being a socially responsible member of the communities in which it operates.

It will be amazing to see what the MBA and Boral partnership will achieve over the next 50 years.

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

Renewing Our Dialogue

> What is the current culture like? – Is there an accepted alcohol or drug culture? – Is there bullying or have there been previous bullying complaints? – Do you hear things like ‘toughen up’ or ‘you’re too soft’? – Does leadership or management engage in ‘horseplay’?

Talking about suicide and mental health is a heavy and often uncomfortable conversation to have. But what happens when we don’t have these conversations? How many of us have been affected in one way or another by suicide? Let’s explore what we can do to eliminate or minimise the risks in our workplaces and contribute to the growth and change of mental health in the Construction Industry. It is all about culture, remembering the standard you walk past, is the standard you accept. So what culture do you want in your workplace? An alarming statistic – since the start of the COVID-19 pandemic in Australia, there have been 126 deaths (as at 20th July). In the same timeframe there have been over 1100 suicides. It is expected that the suicide rate could increase by over 40% due to the increased risks from COVID-19 (such as unemployment, isolation, and unavailable health care). What can we do in our day-to-day working and home lives to lower the risks of suicide? It sounds like an ideal that is far beyond our control or reach, but there are some very small, effortless things we can do that could literally be the difference between life and death. Let’s assess – to really get an understanding of how mental health is perceived and managed in your workplace, ask yourself these questions. > What are the current risks within your workplace to mental health? – Do you have young workers? – Do you have indigenous workers or workers with English as a second language? – Have you reduced working hours or stood workers down because of COVID-19 (or other environmental factors)? – Do you have workers with limited education or literacy skills?

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

– Do you promote or endorse drinking alcohol at working meetings or functions? Are there alternatives or is it adequately managed? > Do you have policies around mental health and drugs and alcohol and are they regularly reviewed and enforced? > Do you provide training and education to your workers on mental health, suicide intervention, bullying and harassment or impairment? > Do you have leadership engagement on mental health matters? > Is there a stigma around mental health and wellbeing in your workplace? > Have you had any mental health workers compensation claims or increased absenteeism due to workplace stress? > Do you regularly check in with your workers and provide feedback – both positive and constructive? > Can you identify workers who may be struggling with issues at home, workload, stress or being bullied? > Do you have regular consultation arrangements with your workers and managers? > Do you offer individual flexible working arrangements to accommodate mental health matters? Once you have identified the answers to these questions, decide; Where you need further attention and develop an action plan with priorities. > How and when you will consult your workers in this process – do you really know what is impacting them in their different roles? > Decide when you will review the goals and the plan and stick to it. This will allow you to see the changes and improvement the plan is having on the business and workers and allow you to adjust the plan accordingly.

Ensure the goals you have for changing the culture within your workplace is SMART (Specific, Measurable, Achievable, Relevant and Time-bound). Changing a culture within a business is hard work, let alone changing Industry culture, but it is achievable with small steps and commitment. Leadership engagement and education is fundamental to creating a shift in mental health culture. While starting a mental health conversation might be uncomfortable for you, it could mean everything to them. There are a few tips for having these conversations. > Invite the person to talk privately in a comfortable space (be mindful that places where alcohol is served may not be appropriate) > Be respectful. Actively listen and remember, this is about them, not you. > Be sympathetic. While it may not affect you the same way, it is clearly affecting them. > Avoid passing judgments. Be direct and open. > Schedule a follow up and stick to it > Come up with ways you can move forward together (like a flexible work arrangement or providing support contact details)

> Reputational risks due to poor morale, public opinion, gossip, lack of compliance and poor engagement > Legal ramifications such as claims under Fair Work Act or Work Health and Safety Act Investing in the mental health and well-being of workers is the first step to realigning the culture you want for your business. It also makes great business sense! Did you know that recent studies conducted within small construction businesses in Australia have proven a $1.39 return on investment (per $1.00 invested) for acting on Mental Health and a $2.17 return for medium sized construction businesses? This is a result of increased productivity, morale, engagement, and attendance. PCBU has the primary duty to ensure workers and other people are not exposed to psychological health and safety risks arising from the business or undertaking. This duty requires you to ‘manage’ risks to psychological health and safety arising from the business or undertaking by eliminating exposure to psychosocial hazards. If it is not reasonably practicable to eliminate them, you must then minimise those risks. If you would like advice or tips on where to start with creating a mentally healthy workplace, you can contact us on (02) 6175 5900, or you can visit our website.

You can say things like; > I’ve noticed you don’t quite seem yourself; would you like to talk? (If they say no, let them know you are concerned and available) > Tell me what I can do to support you during this time > I understand this must be very difficult for you

OzHelp Support Line (Monday-Friday 9am-5pm) Ph: 1300 694 357

> I am really concerned about you. Your health is my priority

Lifeline (24-hour crisis support) Ph: 13 11 14 or their text line is available 6pm-midnight on 0477 13 11 14

The consequences for businesses who do not proactively engage in supporting and managing mental health in the workplace can highly detrimental. They include;

Beyond Blue Ph: 1800 512 348 If you are in immediate danger call 000.

> I would like to assist in connecting you with some services that can provide further assistance

> Increased costs for workers compensation premiums, covering absenteeism, recruitment and onboarding, legal fees and penalties, increased staff turnover and increased workloads

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

CIVIL CONTRACTORS FEDERATION UPDATE

We will also continue our push for reforms to the Australian Government apprenticeship incentive program to ensure that trainees, Civil Train and employers are able to access the various subsidies on offer so we can attract new entrants and upskill current industry personnel. The ACT CCF Board, together with the MBA executive staff, have continued to push one key message, “we need work”. In order for the construction industry to lead the economic recovery, the ACT Government must also support the local economy and jobs.

NICK ZARDO, PRESIDENT OF THE CIVIL CONTRACTORS FEDERATION ACT & MBA CIVIL CONTRACTORS COUNCIL CHAIR

The CCF National office continues to step up its advocacy campaign to the Federal Government for a civil infrastructure led economic recovery, and for urgent reforms to the skills agenda. In June, following CCF’s meeting with the Deputy Prime Minister and media exposure on Sky News, the Prime Minister has announced a further $1.55 billion dollars in local government infrastructure stimulus. While the Federal Government commitments are welcome, CCF National claims it is not enough. We will continue to advocate for more immediate Federal investment, which is essential for a ‘civil infrastructure led economic recovery’. We are continuing to call for: > Bringing forward expenditure from its $100 billion 10 year rolling infrastructure investment program; > Reallocating $60 billion of the surplus social infrastructure stimulus to civil infrastructure stimulus; and > Borrowing monies whilst interest rates are at a historical low to secure the next 10-15-year infrastructure investment pipeline. The Prime Minister also announced that governments will work together to streamline assessment and approval processes for major infrastructure projects. CCF National will continue to advocate for the de bundling of large projects to encourage participation from mid-tier contractors. This is relevant to the 15 ‘mega projects’ totaling $77 billion that are being expedited by Federal, State and Territory governments under the PM’s announcement.

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

Our advocacy efforts have had mixed results, at time of writing in July 2020 there have been quite a few tenders come out and close. However, less than half of these, in terms of value, have actually been awarded and no information has been provided to industry around the ones which are yet to be awarded. On a positive note it appears the Territory is getting the message about packaging up the projects to suit all levels of local contractors. There have been many small jobs and a larger project which have been divided to suit the local industry, with discussions continuing around ensuring this trend continues. With many uncertainties, it will be difficult to see a clear path forward until later this year, but your association will continue to lobby for the best interest of our industry I would like to take this opportunity to welcome two new CCF ACT members who joined this year, Canberra Hydrovac & Civil Pty Ltd (Tobias) and Vast Earthworks (Jonathon) we look forward to seeing you at future members meetings. Both the National and ACT CCF Earth Awards, formal dinner functions have now been cancelled for 2020, which is regrettable but understandable. Locally, submitted projects will still be judged and the winning projects will be recognised with awards. It appears we have a little more work to do in getting back to normal, lets get on with it, keep safe and stay healthy.

The MBA will be again be partnering with Ginninderry to run the SPARK Women in Civil Construction Program this year. It’s a great opportunity for promising individuals to be introduced to respected CCF members. The program will give participants valuable theoretical knowledge and practical experience in the civil construction sector. The program begins on 12 October 2020 and will run for nine weeks.

Women in Civil Construction Program

THE 2019 WOMEN IN CIVIL GROUP

Master Builders ACT will again partner with Ginninderry SPARK, to run the Women in Civil Construction program for the second year in a row. This nine-week program beginning from 12 October 2020 will give participants five weeks of theoretical knowledge and four weeks of practical experience in the civil construction sector.

The group will complete seven core units from RII30815 Certificate III in Civil Operations.

This program is an important first step for women entering a predominately male dominated field. The program will cover important industry topics including:

> RIICCM205E - Carry out manual excavation

> White Card > Asbestos Awareness > Manual Handling > Bullying and Harassment Master Builders ACT Commercial Director, Liz Nair, says the MBA is passionate about supporting these valuable programs that engage previously underrepresented individuals in the industry. “A diverse workforce is important at any time but attracting more females to an industry that comprises less than 10% of women is an exciting opportunity. This innovative program has seen over 70% of participants gain full time employment post program,” Liz said. One of last year’s participants, Kerry Girvan, said of the program, “I had a lot of really wonderful experiences on site including getting to meet some really knowledgeable and interesting people within the industry.” Kaylee Johnson another previous participant said, “Something that I really enjoyed about the program was meeting women who are in the same situation. Initially we were all a bit nervous coming into a new industry that we had limited knowledge on, but by the end of the program we were all so much closer.”

This includes: > RIIWHS201D - Work safely and follow OHS policies and procedures

> RIIBET201D - Plan and organise work Cluster > RIICOM201D - Communicate in the workplace > RIICCM201D - Carry out measurements and calculations > RIICCM203D - Read and interpret plans and specifications > RIISAM204D - Operate small plant and equipment Emma Sckrabei, Ginninderry SPARK Training & Employment Manager, believes the program is about more than the practical experience, “The Ginninderry development is more than bricks and mortar, it’s about community and people. The SPARK program is all about connecting with those in our community who are disconnected from the labour market and supporting them into education, training and employment pathways,” Emma said. The program also provided great research about the civil construction sector, “The 2019 SPARK Women in Civil Construction program was such a great success, not only from a job outcome perspective but it also allowed us to build a recruitment model that worked for the civil construction sector,” Emma said. For participants this program will be an important first step into the civil sector, which hopefully will lead to a long and prosperous career in the building and construction industry.

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

Five post−crisis financial tips to restart your business afresh

HARRY HOANG, CEO OF TAILORED TAX.

Tailored Tax are a Canberra Tax and Accounting Firm and members of Master Builders ACT. They recently won the Australian Accounting Awards 2020 award for the Diversity and Inclusion Program/Initiative of the Year. They were also finalists in the following categories: > Not-For-Profit Accountant of The Year for Harry Hoang Tailored Accounts CEO (finalist) > Innovator of The Year for Harry Hoang Tailored Accounts CEO (finalist) > Business Advisory Firm of The Year (finalist) > Wellness Program/Initiative of The Year (finalist) Following their award win, the CEO of Tailored Tax Harry Hoang, agreed to share some of his financial expertise with our members.

HARRY DISCUSSES FIVE POST-CRISIS FINANCIAL TIPS FOR BUSINESSES… Over the past few weeks, I have been working with a number of organisations to prepare their budgets and financial plans for the new financial year 2020−21. I have to say this is one of the most difficult plans to get final approval from the board due to economic uncertainties. However, at the end of the planning stage, I have learnt a few tips to help other businesses who are going to face the same challenges during their planning for this financial year. It might be too hard to establish a 12−month budget and plan, so why don’t we create a 6−month plan instead? Shortening the planning cycle enables you to be more dynamic and adaptive to any upcoming challenges. It’s highly unlikely that a long−term plan will be effective in this COVID−19 environment.

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

CASH IS KING Liquidity should be the top priority for your planning stage, regardless of whether you follow a conservative or a more aggressive approach. You can start with reviewing your debt collection strategy, to ensure you minimise the amount of bad debts you have moving forward. Pay extra attention to the available financing options to guarantee that you have back−up options in the worst−case scenario. Cash flow management is just as important. You will need to obtain a robust cash flow management software that allows you and your accountants to access a real− time cash flow report on a weekly basis, for effective decision−making purposes.

YOUR PROFIT MATTERS When the economy is good, you can afford to accept jobs, which might generate a short−term loss with a longer−term gain. However, if you take the risk during this unprecedented time, it is going to be a business disaster! You have to say NO to jobs that aren’t worth your breakeven.

PLANNING IS CRITICAL No one knows exactly when the international border will open again, some say six months, others say 12 months or even longer. Make sure that your plan has risks factored in so that you can measure their sensitivity and make contingency plans to react quickly when the situation changes. I have seen many businesses start sending their staff back to work already, but if they didn’t make a time and cost provision for a potential second work−from− home period, they would likely face another unforeseen financial loss.

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HEALTH AND LIVELIHOODS under pressure

Recent statistics released by Master Builders Australia have identified that unemployment rates across the ACT construction industry are up 6.1%, and with a number of large construction projects on hold or delayed, OzHelp is calling on the industry to pay particular attention to the mental health and wellbeing of its workers. In an industry which has high rates of suicide it is crucial that additional workforce pressures are not ignored. It’s incredibly important right now that health and wellbeing, along with routines associated with sleep, diet, social connections and exercise all remain an important focus.

DARREN BLACK, CEO OZHELP

“OzHelp is important contributor to Core’s ability to provide targeted and meaningful wellbeing initiatives across our workplace.” she said. OzHelp’s support is available to industry workers, both men and women, including those who have been stood down due to the pandemic. Counselling services can also be extended to immediate family members. OzHelp is urging employers, small and large, to connect workers with our support officers, or to book a time for our site-based services. Some of the concerns we can help with include: > Not coping at work or loss of employment > Having trouble with relationships > Can’t sleep

It’s incredibly important right now that health and wellbeing, along with routines associated with sleep, diet, social connections and exercise all remain an important focus.

> Feeling down > Can’t shake your worries > Parenting or co-parenting issues > Drinking too much > Gambling issues > A mate you are worried about > Financial issues For more information call 02 6251 4166 or email info@ozhelp.org.au

Whilst the building and construction industry is renowned for its tough, blokey culture, OzHelp’s worksite talks, Tradie Tune Ups and on-site BBQ’s are a key factor in breaking down barriers, while raising awareness of the confidential services that exist to help workers tackle life’s challenges.

If this article has raised concerns for you, you can connect with an OzHelp support worker during business hours on 1300 694 357 (9am- 5pm, Mon – Fri, AEST) or Lifeline: 13 11 14 24 hours a day, 7 days a week.

Kate Sykes, Human Resources Manager from Core Developments, said their organisation takes very seriously the wellbeing of its staff.

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

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Rain, Hail or Shine Innovation Prevails The year started with Canberra being pummelled by hail stones, shattered windows and damaged roofs. One company who played a major role in protecting further damage to buildings around Canberra, was Stormseal. Matthew Lennox is the founder and innovator behind Stormseal, a specially designed flexible film that is an alternative to tarpaulin. During his time working for an insurance company years ago, Matthew saw tarps blowing off large buildings that caused $50 million storm damage turn into a ceiling collapsing and the damage skyrocketing to $450 million dollars. Matthew says he felt the industry needed a product, “for people to get on with their lives and businesses, until the insurance company can catch back up and the tradesman become available.” Perfecting this innovative product took five years of testing and developing different prototypes with a chemist from Melbourne University. Finally, they developed a unique virgin polymer film that they could guarantee would last a minimum of one year outside.

Some of the buildings protected by Stormseal after the January 2020 hailstorm include: > The National Library

> University House

> The Coombs Building

> Graduate House

> The Coombs Building Extension

> National Film and Sound Archives

> The Old Law Library

> Ian Potter House

The product isn’t available to the general public, only qualified tradesmen who have had completed Stormseal training can purchase the product. Students learn the patented application process to ensure quality of application, this way building owners can rely of the film. As a prerequisite to the course students must hold a current Working Safely at Heights Certificate which is available through Master Builders Association of the ACT. Stormseal are very proud of the fact that the product is manufactured in Australia. Matthew says “It’s not only Stormseal that’s manufactured locally, our tool boxes, welding jigs and gas guns are all Australian made. Manufacturing locally creates jobs and allows us to respond quickly to natural disasters.” Stormseal was awarded the Accelerating Commercialisation funding as part of the Entrepreneurs’ Programme in 2016, which led them to expanding their operation to the USA and the UK. Recently, the company won the 2019 Global Social Impact Award for their innovative product.

Matthew also took into consideration the environmental impacts of the product saying, “It’s totally recyclable so once it’s finished its life, it can be reformatted into a number of things. So it has another life.”

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

SUTTON & HORSLEY Over 30 years of Membership, Partnership and Beautiful Homes The talented duo behind Sutton & Horsley are Greg Sutton and Don Horsley. This dynamic partnership began in the back row of Bruce TAFE in Canberra in the early 80s, when the two men were both studying to get their building certificate. There, Greg was offered onsite residential construction work, the only catch was he needed a partner. Don was nearby at the time and he said, “I’ll come along”. This seemingly insignificant offer turned into over 30 years of ongoing partnership, incredible residential builds and a renowned Canberra construction business. The teacher from that class was Jim Hanrahan, former MBA President, who saw the business partnership begin, “They started a friendship and that friendship became a very reputable company. They have a good combination of skills between them, they’re a really good fit. I think their business relationship was part of the basis of their success. They’re a success story I used to reference to students about how well their combination of personalities and skills worked in creating a successful business. They’re great, both as individual carpenters and as a business,” Jim said.

ONE OF THEIR INCREDIBLE BUILDS IN WRIGHT, THAT SHOWCASES A MYSTICAL ALL BLACK GLASS WALL SYSTEM

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

MEMBER MILESTONE

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Y The name Sutton & Horsley came from the early days of their partnership when they opened their first chequing account, “The teller pointed at Greg and said what’s your last name, then pointed at me and said what’s your last name. Our first check was then addressed to ‘Sutton & Horsley’ and the legend was born,” Don said. They worked together on a number of residential builds before branching out into their own residential construction business. Their first office was in Don’s spare bedroom in Lyneham, their second office was then Greg’s spare bedroom in Curtin. Outgrowing spare rooms, Greg and Don purchased a home in the suburb of Aranda and with a few modifications this house became the headquarters of Sutton & Horsley. Now, they operate out of a commercial business premise in Hume, engaging their own team of over 80 subcontractors and suppliers. The duo works well together because of the Abbott and Costello dynamic, Greg is the business savvy straight man to Don’s customer focused larrikin Costello. Throughout their business partnership Greg and Don have always shared a passion for construction and building incredible homes. “We don’t want to wear a suit to work and sit in a big office. We love being onsite with all the tradesmen and ensuring the quality of the build,” Greg says. In the early 90’s Greg and Don put down the tools and now they work as the construction managers on up to five builds each at a time. Michelle Turner came onboard full time in 2004 as the Contract Administrator & Systems Manager with a wealth of architectural design knowledge. Michelle fits in seamlessly with the team because of her evident passion for beautiful homes. Don thinks that there is a crucial lesson businesses learn when they reach 10 years in operation, “Learning to say no. It’s important to step back from projects that aren’t right for you. Because in your first decade of operation you feel like you must take anything that comes your way, to build your client base and your reputation. But once you reach that 10-year milestone you have enough experience to know what projects are right for your business,” Don said. At Sutton & Horsley they work on incredible projects that they have a vision for and with clients that they creatively connect with. The team are particularly drawn to projects that are, “intricate, interesting and difficult,” Don said. One of the standout projects for Don was their glass house, which was wrapped in black, sleek glass around the home. Sutton & Horsley have won over 70 awards for the incredible homes they have built over their thirty years of MBA membership. The secret to their longevity in the construction industry is thanks to the trust they have built in the industry and their honest and open communication with their clients. It’s important to Greg and Don to build relationships, whether that’s with the clients or their onsite construction team.

THE SUTTON & HORSLEY TEAM, FROM LEFT: MICHELLE TURNER, GREG SUTTON AND DON HORSLEY

Every morning Greg and Don meet at 5:45am and play Euchre for 45 minutes before their workday starts, to discuss the days agenda and the current projects they are working on. It’s reminiscent of their days in the back row of TAFE as two men with passion and potential on the cusp of entering the construction industry. While the passion remains, they’ve turned that potential into over thirty years of proof, with their beautiful craftsmanship. While playing a card game may seem unimportant to some, the pair think this is important for their team building, keeping communication channels open and staying well versed in all areas of the business. While they may enjoy a win against each other in the card game, Don believes in business partnership, “It’s important to not keep score, because things eventually even out. He may take a day of leave this week and I may take one next week, so you just have to trust each other because if you get hung up on every little thing then it corrodes the partnership,” Don said. Currently their working on a number of residential builds, as well as having their own display homes built in Denman Prospect. The homes are a testament to the legacy they’ve built in the construction industry in the Canberra region. The display village is also a sign of the extraordinary residential builds to come from the Sutton & Horsley team. Master Builders ACT congratulates Sutton & Horsley on their 30 years of membership.

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

A NEW WORLD OF FASHION

C AN B E R R AO UTL ETC E NTR E.CO M . AU

ECONOMIC UPDATE Opportunities Amid the Gloom SHANE GARRETT, CHIEF ECONOMIST AT MBA AUSTRALIA

There’s no doubting that we’ve moved backwards in terms of COVID-19 with the second wave of cases in Victoria, and the looming risk of other jurisdictions going down a similar road. This unfortunately means that the eventual date for the lifting of restrictions has been pushed back substantially. In terms of day-to-day life, a return to anything resembling normality is unlikely until well into 2021. The damage inflicted by the virus comes in two forms. First, the physical restrictions slow down or can even prevent completely certain economic activities and interactions. The second effect on confidence, is probably the biggest. The COVID-19 crisis has turned people’s view of the future upside down, and resulted in a much more precautionary approach being taken to big financial decisions. This is clearly bad news for an industry like ours which relies on the willingness of households and businesses to make major investments in home building, renovations work and construction projects with long term payoffs. For Canberra, the strong influence of the public sector offers something of a firewall when it comes to the local economy. At 4.6% during July 2020, the rate of unemployment here is lower than every other state and territory. The latest figures also show that there are more people at work in the ACT than was the case a year ago. However, the local economy has still been affected by the loss of part-time jobs in businesses dependent on travel, hospitality and entertainment.

The strong dependence of Canberra’s residential building industry on high-rise homes makes it vulnerable – high density building tends to be shaken more badly during market downturns. However, the announcement of HomeBuilder in early June has thrown a lifeline and should place a floor under the local new home building market over the coming 12 months at least. Don’t be surprised if we see some good things happening on the home renovations front too – the combination of HomeBuilder with some sizeable pools of equity could see be a favourable outcome for major renovations projects. Things are very challenging for commercial building. The first priority for many businesses at the moment is to keep their heads above water rather than position for the long-term. As a result, the pipeline of new building projects from the private sector is thin and almost negligible in the most COVID-19 sensitive areas, such as accommodation and recreation. Commercial building is a very diverse portfolio though, and with this diversity comes opportunity. Perhaps the best short-term prospects lie in speeding up the roll out of infrastructure as well as social building projects in education, health and aged care where the government and public sector accounts for a substantial share of project work, as the table below shows. With private sector demand in such abeyance, the onus is on government and the public sector to keep commercial building on its feet. As well as offering vital support to short-term demand in the economy, an expansion of infrastructure spending will provide permanent rewards in the form of improved life quality and growth potential.

Australian Capital Territory: Public sector share of approvals for all commercial building - June 2020 (%) All Commercial Building

Retail and commercial - total

Industrial buildings - total

Recreation and culture buildings - total

Social infrastructure - total

Month of June 2020

37.3%

13.8%

0.0%

11.5%

87.9%

Three months to June 2020

6.7%

0.9%

0.7%

14.2%

39.8%

Year to June 2020

22.2%

2.3%

1.0%

11.9%

71.7%

Source: Master Builders Australia analysis of ABS Building Approvals (8731.0)

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

Member Milestones We have an abundance of members celebrating membership milestones with us this year. Congratulations to these members and thank you for your support over your many years of membership.

60 G A Anderson & Son Pty Ltd

40 Hindmarsh Construction Australia Pty Ltd

30 Canberra Hire Pty Ltd Porreca Constructions Pty Ltd Pinto Homes Pty Ltd

Madison Bal Building Pty Ltd Cashmere C A & l J CRT Building Products

Boral Construction Materials

Valley Landscapes Elvin Group Pty Ltd CSR Bricks and Roofing

45 Anderson Holdings Pty Limited R & A Andriolo Pty Ltd Project Coordination (Australia) Pty Ltd

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

Homebuyers Inspections Shape Australia Pty Ltd PBS Building (act) Pty limited Sutton & Horsley Pty Ltd Woden Contractors Pty Ltd

Dale & Hitchcock

Smart Bathrooms Pty lLd

Builders Trading Co-operative Limited

P & K Joinery Pty Ltd

Le Danh Constructions Pty Ltd

Bordeaux Construction & Management Pty Ltd

WR Engineering Pty Ltd

Paul Richardson

Matthew Homes Pty Ltd

Country Style Windows

Maximus Projects (act) Pty Ltd

Birriwa Constructions

MMM Interiors

Lend Lease Building Pty Ltd

Downer EDI Works Pty Ltd

Charman Earthmoving & Heavy

Southland Projects Pty Ltd

Per-Se Developments Pty Limited

Haulage P/L

AMC Homes Pty Ltd

Drewaire Constructions Pty Ltd

Jim Taylor Plumbing

John Cobanov

Antos Constructions

Teamcall Pty Ltd

James Chinn Licensed Builder

Caliber Kitchens

Condrill (ACT)

Bink Cement Products

RHG Constructions

Papas Painting Contractors Pty Ltd

Reliance Building Services (Aust) Pty Ltd

Aabre Building Pty Ltd

Universal Truss Management Pty Ltd

D Z Designs Landscaping

Bell-Air Air Conditioning Pty Ltd

Narona Homes

Hinds Constructions

Prestige Scaffolding Services Pty Ltd

A J Ewer Pty Ltd

Melinda Boag Design

Archertec Interiors

Simply Ceramics

Dellow Excavations Pty Ltd

Complete Constructions (Aust) Pty Ltd

Territory Constructions Pty Ltd

AMC Architecture Pty Ltd

Pink Building Services Pty Ltd

Coates Hire Operations Pty Ltd Peet Limited

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

Master Builders ACT

Group Training BSB41419 - Certificate IV in WHS Develop your skills and formalise your Work Health and Safety knowledge with this nationally recognised qualification. This course content is relevant to many WHS roles in the industry, including: > WHS Coordinator > WHS Manager > Site Supervisor > Any other role with WHS responsibilities With this qualification you will learn WHS and legislative compliance, incident investigation, consultation, risk management, leadership and more. Member Price - $3200

We Are Now Accepting Expressions of Interest for Our Certificate IV Building and Construction Program 2021 This covers the essentials skills and knowledge required to work as a Builder, Foreman or Construction Manager. Learn how to run a small to medium construction business and be on your way to gaining your registered buildersâ&#x20AC;&#x2122; licence. Clustered units can be packaged within our Certificate IV Programs or be tailored to fit your specialised training needs. To view our full range of short courses click here.

Non-member Price - $3800

Up to 70% of the course cost for both courses may be refundable to eligible applicants through the Training Fund Authority (TFA). MBA Group Training will apply for this refund on your behalf upon successful completion.

For more information contact the Master Builders ACT Group Training Team: Ph: (02) 6175 5900 Email: training@mba.org.au MBA Group Training Limited RTO Number 88163

NEW MEMBERS

ADHAMI PENDER ARCHITECTURE

Adhami Pender Architecture is an established and creative boutique design studio. For twenty years, we have undertaken projects in the Canberra, New South Wales, Queensland, and Victoria regions. Projects have included Schools, the Work Place, Vet Clinics, Embassies, Emergency Services, Health Facilities, Childcare centres, Retail, and many forms of housing for both public and private clients. Our mission is to achieve the unity of beauty, spirit & form, and function in environmentally sensitive design. We seek new challenges and celebrate differences in people by tuning into their whole being — mind, body, soul and spirit — both rationally and intuitively. We listen to people, we do not believe in fashion, we improvise, adapt, and try new approaches.

AUSTRALIAN HEATING & COOLING

We have been proudly servicing Canberra since 1989, specialising in supplying, installing and servicing the best in heating and cooling solutions. We pride ourselves on our exceptional customer service and our customer testimonials reflect that our professionalism and experience is second to none. Our partnership with Seeley International allows us to provide you with the best products and deals on the market and all our work is completed by qualified professionals. Request a quote online or visit our showroom in Fyshwick so we can help you find the best system to suit your needs. Contact Australian Heating & Cooling Email: info@ausheatcool.com.au Phone: (02) 6239 1944

For us, a new project is an opportunity to explore different ways of doing things: to learn from the past, but also to try to build for the future. It means we need to have a broader range of skills because we do different things at different times. We stay agile and light. It’s more diverse, and it’s more interesting. We seek out the synergy between site, the clients, the architect, trades people & the authorities. We try to overcome ego and to be open to a sense of community.

VOYAGER PROJECTS

A local family owned and operated company, founded in 2010 by Peter Naylor and the family. Voyager Projects is a Canberra based construction and property, advisory & management group. With over 50 years of industry experience, Voyager Projects are specialists in the delivery of projects. Utilizing their superior knowledge of the complete project life cycle, Voyager Projects support Clients, Contractors, & Subcontractors in all areas of project delivery including: > Client-side project & construction advisory services > Delivery clerk of works services & Construction Quality controls > Contract & commercial advisory support > Tender & bid management Our services are supported by our experienced team with over 50 years of local construction and property capabilities and an “A” class builders license that will ensure our services are appropriate to our client’s requirements. Contact Voyager Projects: Email: peter@voyagerprojects.com.au Ph: 0403 580 664

Contact Adhami Pender Architecture Email: welcome@adhamipenderarchitecture.com Phone: (02) 6247 7242

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

Master Builders ACT Vinnies Winter Appeal

At the beginning of winter this year, Master Builders ACT encouraged staff and MBA members to donate warm winter items such as blankets, jumpers, coats, jackets, and scarves to the annual Vinnies winter clothing appeal. We set up a wooden donation chest, made by past first year apprentices, in our front reception area as a collection point and ran the appeal for two weeks. Master Builders ACT CEO, Michael Hopkins, says the team was happy to support the cause, “Vinnies run such valuable programs across the Canberra region, and these programs support the most vulnerable people in society. We were keen to do anything we could to help them,” Mr Hopkins said. The sales from the donated items will go towards a number of Vinnies programs across the Canberra region. These include: > Vinnies Night Patrol van for people at risk or who are experiencing homelessness. > The Clemente Program (partnered with the ACU) for people in tertiary education programs who are disadvantaged. > St Nick’s Young Carers Program which provides respite and recreation to people under 18 years old and have caring responsibilities at home. The St Vincent de Paul Society Canberra/Goulburn Director of Commercial Operations Lindsay Rae says, “Without the sale of these goods, we have less money to provide assistance to those in need who turn to us. So, thank you for helping us help others.”

MBA SHORT COURSE TRAINING SUPERVISOR, VICTORIA CROKER

MBA Cert IV Co-ordinator, Kailey Newcombe, welcomed the opportunity to give back, “I never sell my clothes, I always donate them because it makes me feel good to think that I’m helping the community, even if it’s just with a few jumpers at a time. It’s important to remember that even the small things we do, can make a huge difference in other people’s lives.” Fidelity Fund Administrator Marcia Douch was happy to donate items, “It’s an easy way for me to give back to the community, and it’s nice to think the clothes will get to be treasured by someone else one day.” The Master Builders ACT executive team would like to extend a huge thank you to MBA staff and our members who donated items to the appeal. “It’s amazing to see the generosity and support from staff members and MBA members, even though this is such a difficult financial period. It really shows the amazing community spirit amongst our membership base,” Michael said.

MASTER BUILDERS ACT CEO, MICHAEL HOPKINS

To find out how you can support the wonderful work Vinnies Canberra/Goulburn do across our region you can head to their website.

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

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Email: info@acecoating.com.au

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Take the hassle out of having to handle paper-based contracts. eDocs allows you to: > Purchase contracts online > Sign contracts electronically > Create an electronic filing system > Email draft contracts to clients before purchasing Go to www.mba.org.au/edocs to sign up. Bink Cement Products believe in sustainable business practices which is why our raw materials are sourced locally and we manufacture locally. Bink Cement has the ability to supply all scale of projects from large commercial to smaller residential. We supply the building market, sand and soil yards as well as South-East NSW with our superior products.

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Supplying products for many MBA winning projects | Architects requests are welcome | Quality service 40 Dacre St Mitchell ACT 2911 P 02 6242 7033 F 02 6242 7040 E binkmit@bigpond.net.au

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FASTENERS & INDUSTRIAL SUPPLIES From Bolts to Sealants, we’ve got you covered. sales.canberra@unitedfasteners.com.au

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What we Accept: • • • • • • • • • •

What we Sell

ACT Recycling Pty Ltd

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Recycling Canberra’s Construction and Demolition Waste.

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BENEFIT AS A CUSTOMER OF ACT RECYCLING ››

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Site Office: Mugga Lane Resource Management Facility, Mugga Lane Symonston, ACT 2609

Phone: 02 6239 7916 | Email: admin@actrecycling.com.au Website: actrecycling.com.au

Asphalt Brick Concrete Construction Timbers Dirty fill Metal Mixed Concrete, Terracotta, Ceramics Mixed Demo Rock Tile/Terracotta

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• Aggregates • Asphalt Millings Bricks- Canberra Reds• • Bricks - Commons • Scalps • Sub Base DGS-20 • Crusher Dust

Rock Bitumen Millings Concrete backing Crushed brick Crushed Brick dust General Fill Pallets

96% resource recovery of your construction and demolition materials. Savings on disposal fees Large range of superior recycled products at lower prices than raw materials. Reducing green house gases. 1 tonne of recycled concrete = 65% less carbon impact of an equivalent freshly quarried product. Contributing to a sustainable construction industry. Detailed reporting of materials disposed of and/or recycled products used on your project/s. Detailed reporting to satisfy Green Star accreditation. “Closing the loop”, your recycled construction & demolition materials being re-used on site.

Always select right Collomix paddle for the right material • Grout • Mortar • Epoxy • Leveller

• Paint • Adhesives • Screed • Filler & More

Scan and register to receive your free paddle selection matrix tool

MATCHING THE CORRECT MIXING PADDLE WITH THE CORRECT MATERIAL With so many different materials being used these days for building purposes, users are becoming increasingly aware of how important it is to prepare the materials correctly. A decision as simple as the wrong choice of mixing paddle can result in a failure to homogenising a mix, a failure to activate the chemistry of a product, lost time and money mixing and lead to expensive repairs from mixing failures. Paddle geometry is critical and your decision should be based on two factors: Mixing volume will determine the diameter of the mixing paddle, while the kind of material will determine its geometry, There are three categories of mixing actions: 1 BOTTOM UP (POSITIVE ACTION) The material is conveyed upwards through the middle of the mixing paddle from the bottom of the bucket and flows down again at the sides. This method should be used for powdery and dry mixtures.

2 TOP DOWN (NEGITIVE ACTION) The material is forced down from the top and then flows back up again at the sides. Any lumps are broken up by the high force generated by the drive and the user, without splashing. This method is ideal for thin-bodied materials such as paints, dispersions, materials containing fibres, and gypsum plaster.

3 PARALLEL MIXING ACTION The material is swirled on a single plane, the components only flow up or down when the mixing tool is moved accordingly. The suction effect results in optimal mixing results. This method is ideal for fillers. Fewer air inclusions in the material and, as a rule, higher shear forces, prevent the formation of lumps.

CHOOSING YOUR Office Exterior Colour Palette

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

HERVEY BAY COMMUNITY CENTRE IN QUEENSLAND FEATURES A ROOF MADE FROM COLORBOND® COOLMAX® STEEL IN THE COLOUR WHITEHAVEN®.

A MOVEMENT TOWARDS THE LIGHT Current design trends across both residential and commercial spaces have us gravitating towards lighter, earthier and more neutral tones - a palette that not only helps connect buildings to their surroundings, but also helps reduce the impact of these buildings on the environment. CONSIDERING YOUR COLOUR STORY Of all the elements of design, colour is the most powerful and personal. So when it comes to the design of your office or commercial space, choosing a colour palette can be a very exciting prospect and it’s something that you want to get right. The current trend towards lighter, warmer colours, paired with tactile finishes and organic shapes, can easily be incorporated into offices and commercial premises. And it’s important when considering your colour story, that there is a seamless flow from the exterior of the building to the interior of your space - a wholistic treatment produces a sense of balance and great design outcomes. Lighter colours are not only for brands or industries whose palette already sits in this space. Says COLORBOND® steel Colour and Design Consultant Christine McCoy, “Even a distinct and strong coloured logo and brand can work well with a more neutral colour palette to evoke a contemporary look which resonates with a more nature inspired aesthetic.” Tactile materials and textures work very well with neutral colour palettes, and with five inspiring colours to choose from, the COLORBOND® steel Matt finish offers a stunning, subtle look, that adds an extra layer of balance and sophistication. Says Tony Apps, Key Account Manager at BlueScope Steel, “The subtlety of a matt surface means it can complement many styles and is a great way to achieve a delicate designer touch for your roofing or cladding that can be continued throughout your interior space”. A MOVEMENT TO LIGHTER ROOFS In addition to design aesthetics, there can be sustainability benefits to using lighter colours as well. No less than five of the colours in the core COLORBOND® steel range qualify as solar reflective (light coloured) roofing under the Green Star Design & As Built1. These five colours meet the standards required by the new Building Code Standard for commercial buildings, having a solar absorption level below 0.45. And there’s another way too, that COLORBOND® steel could potentially help make your business more energy efficient. Every colour (except Night Sky®) in the standard COLORBOND® steel range features Thermatech® solar reflectance technology2 which is designed

THIS STUNNING FAÇADE AT RICHMOND HIGH SCHOOL SHOWCASES MULTIPLE COLORBOND® STEEL COLOURS AND FINISHES, INCLUDING SURFMIST® MATT, SHALE GREY™ MATT AND MONUMENT®

to reflect more of the sun’s heat on hot sunny days, which can mean less dependence on air-conditioning, plus reduced heat stress for your roof. For the highest solar reflectance product in the COLORBOND® steel range, you can also consider COLORBOND® Coolmax® steel in the colour Whitehaven®, which has been specifically designed to provide and maintain high solar reflectance whilst delivering the same quality and durability you’ve come to expect from COLORBOND® steel. Increasing energy costs are a concern for many, so, it’s reassuring to know a roof made from COLORBOND® Coolmax® steel in the colour Whitehaven® could help reduce roofing temperatures and keep the building cooler3. It’s a smart design choice too – not only does COLORBOND® Coolmax® steel help mitigate the impact of Urban Heat Islands4, but you can earn points with Green Star1 and may improve your NABERS5 rating. To find out more about please visit colorbond.com Footnotes: 1. For more information on the Green Star rating system visit – https://new.gbca.org. au/rate/green-star/. Points are available within the Green Star Design & As Built and Green Star Communities tools. 2. Thermatech® technology is not available in Night Sky®, or non-standard colours, and is not available in COLORBOND® Stainless steel, COLORBOND® Metallic steel, COLORBOND® Coolmax® steel or COLORBOND® Permagard® steel. Results will depend on roof colour, level and location of insulation, type and location of building shape and function. 3. Compared to conventional roofing materials of lower reflectance index (SRI), such as ZINCALUME® steel and all other roofing materials in the COLORBOND® steel range. Any savings and or the extent to which a building is cooler may vary and depend upon the particular circumstances of your building, including building location, level of insulation, location of air-conditioning when installed, building shape, building function and environmental factors. For further information refer to the Stockland case study. 4. For more information on UHI visit http://www.epa.gov/heatisland/about/index.htm. 5. For more information about NABERS visit – www.nabers.gov.au. BlueScope, the BlueScope brand mark, COLORBOND®, Coolmax®, ZINCALUME®, Permagard®, Thermatech® and ® colour names are registered trademarks of BlueScope Steel Limited and TM colour names are trademarks of BlueScope Steel Limited. © 2020 BlueScope Steel Limited. ABN 16 000 011 058. All rights reserved.

MASTER BUILDERS ASSOCIATION NEWS EDITION 3 2020

SHOWROOM NOW OPEN! 3/218 GLADSTONE STREET FYSHWICK 2609 62393311 WWW.PRIMOBUILDING.COM.AU SALES@PRIMOBUILDING.COM.AU

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