Business Magazine - May 2020 by MBA Business Magazine

May2020

July Business Magazine Join us in showcasing the many hometown heroes, nonprofits, philanthropists and other employers (including your own team), who continue to go above and beyond for our community, in July’s special issue of the Business Magazine!

ADVERTISING OPTIONS Profiles

Greater Erie Community Action Committee (GECAC)

Saint Mary’s East 607 East 26th Street, Erie, PA 16504 814/451-0621 Saint Mary’s at Asbury Ridge 4855 West Ridge Road, Erie, PA 16506 814/836-5300 www.StMarysHome.org

18 West 9th Street Erie, PA 16501 Phone: 814/459-4581 Website: www.gecac.org

GECAC Work-Readiness Program The Greater Erie Community Action Committee, better known as GECAC, believes Erie is a place of endless opportunity. GECAC has more than 50 years of real-life experience helping families succeed. As Erie County’s poverty-fighting organization, GECAC helps: 1) hardworking, low-income families, 2) seniors living on a fixed income, 3) wage earners suddenly out of work, and 4) residents returning to our community from incarceration. GECAC is looking to the future with a renewed focus on engaging the entire community to work with residents living in poverty. We are focused on results and measuring our impact. GECAC is launching new initiatives, developing new partnerships and identifying new resources to do what we do best — community building, human service delivery and advocating for low-income families. Erie needs a robust and well-trained workforce. However, many individuals

Profile: $1,400

Danny Jones, Chief Executive Officer

lack the training and soft skills that will help them get — and keep — good jobs. To help businesses find

Includes 600 words of copy, photos, contact information and company logo.

NONP R OFI T PR OFI L E

qualified workers and to assist workers in developing career and life skills, GECAC offers the Work Certified™ program. The Work Certified™ program is a national program that focuses on customized soft skills and work readiness training to ensure performance, production and retention of employees. The Work Certified™ program is designed for pre-employment and incumbent workers, focusing on soft skills, which leads to a certificate of work readiness. The program is the perfect tool for individuals seeking entry-level to intermediate-level employment. It is also an excellent resource for employers looking to train existing employees or a resource that can be used to ensure employers get the best candidates for their jobs. Currently, GECAC is the only organization licensed to teach the

Saint Mary’s Home of Erie President and Chief Executive Officer Sister Phyllis McCracken, SSJ

Campus Life at Saint Mary’s Home of Erie

NONPROFIT PROFILE

At Saint Mary’s Home of Erie, quality of life is measured in many different ways. The retirement community for seniors that has been fostered over the past 132 years not only offers a continuum of care, but a place where life abounds. Both campuses, Saint Mary’s East and Saint Mary’s at Asbury Ridge, offer beautiful amenities that enhance lifestyles and create space for engaging experiences among residents, family and friends. Across the hall from one another at Saint Mary’s East, live Theresa and the Grotto on campus, helping Chuck to discover the beauty and

Residents Mary Kellogg (left) and Berta Liedtke (center) enjoy

“A close friend and I explored different options for me, but nothing compared to Saint Mary’s. We chose it because it was the best,” Chuck

of Erie. Pictured helping (far right) is Maintenance Team Leader Michael Corey. Off-campus transportation is provided at Saint Mary’s Home of Erie.

the off-campus transportation provided at Saint Mary’s Home

Profile Space Reservation Due: FRIDAY, MAY 22, 2020

Work Certified™ curriculum throughout a six-county region. Work Certified™ is an employer-driven program where employers design the curriculum around their needs. Employees must master nearly 50 competencies before they are certified to be ready to work. The program will ensure that graduates are competent in areas like customer service, work ethic and accountability to digital technology, business literacy and critical analysis. Our goal is to prepare your future employees with the soft skills and behaviors that will ensure their success in your workplace. Join us in transforming your workplace and our community. To learn more about Work Certified™ contact Ben Wilson, WorkForce Division, at 814/459-4581 or bwilson@gecac.org.

mbabizmag.com • JULY 2018

explains. Originally from Virginia, Chuck spent much of his life traveling in the military with his late wife before settling and deciding to stay in Erie. “I’m very happy here so far. Everyone has been friendly and helpful and it’s a beautiful place,” Chuck says. As they talk in the Residential Courtyard, Theresa is stunned at how much time has passed since she was once new to Saint Mary’s. “I was surprised to have been here four years already!” she laughs. Theresa continues, “My daughter lives out of state, but I like everything here and I have friends that visit so I stayed. My apartment has a beautiful view of the courtyard and the campus is lovely! It’s home now, I love it here.” While Saint Mary’s offers spacious grounds and plenty of activities on-campus, maintaining connection to the Erie community is an important

Profile Materials Due: FRIDAY, MAY 29, 2020

part of life for their residents, which is why transportation off-campus is also provided. Mary Kellogg and Berta Liedtke, who live at Saint Mary’s at Asbury Ridge, happily take advantage of this service. “I use the van transportation twice a week for water therapy. We also use it for things like shopping, going to see plays and other outings,” Mary describes. Although Mary loves getting out, meeting new

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people and making sure everyone feels welcomed, Berta likes the fact that she can maintain her privacy when she desires. “I like time to myself when I can do what I want, but I also like that there is always an activity to do or an outing to go on if I feel like it. I can stay in, I can go out, I can do whatever makes me happy!” Berta says. Ridge. Mary is a residential gardener. She and other residents work with the Groundskeeping Team to beautify the campus. “It’s wonderful to have a nice space to relax outside and visit, or just go for a walk,” Mary explains. Berta agrees, “It really is a beautiful campus! It feels like home.” The commitment of Saint Mary’s of Erie to maintain its mission of “Loving to Care” and “fostering an atmosphere of community” ensures that the

Residents Charles Stuart (left) and Theresa Baniszewski (right) are pictured watching nature and enjoying the scenery in one of the colorful courtyards at Saint Mary’s East.

beauty of life is reflected in all that they do. A vibrant campus life and supportive community is important to them, because they know how

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ADVERTISING CONTACT INFORMATION: Contact David Thornburg at dthornburg@mbausa.org or Frank Mehler at fmehler@mbausa.org 814/833-3200 or 800/815-2660

BUSINESS

VOL. XXXIII NO. 5 | MAY 2020

MAGAZINE

HIGHLIGHTS:

2020 SHOWCASE OF MANUFACTURERS

DIVERSIFIED TECHNOLOGY FIRM MARKS 30 YEARS OF CONNECTING CLIENTS WITH ADVANCED SERVICE, SUPPORT

SPECIAL SECTION:

A SPECIAL THANK-YOU FOR COVID-19 RELIEF RESPONSE

Surviving the Pandemic Five actions to take now. Operating a business is always a roller coaster ride of ups and downs. Most of the time you can see it coming. But this pandemic turned nearly everything upside down. The short- and long-term impacts of the pandemic are still a mystery. While support programs from local economic agencies and the SBA are providing some immediate relief, there are five things every business should be doing right now to survive and thrive.

Assess where you are now.

Have regular conversations with your CFO/controller/accountant to understand your financial position. How do your accounts receivables look? Accounts payable? Is there anything more you can do to reduce your current costs (e.g., deferment of loans or short-term debt)? Determine all your options regarding how you can manage your finances. Every little bit can help.

Motivate your employees.

Keep your team engaged and motivated. This is particularly important if you have people working remotely. We are a society that can adapt, and we are all quickly learning new ways to operate. Keep your employees informed of your status and what your plans are. They will appreciate the reassurance that you are being proactive and keeping their best interest in mind.

Manage your cash flow.

Staying in touch with your customers will help you better understand what your challenges may look like coming out of the pandemic shutdown. Estimating what your cash flow looks like will be critical. Plan for 90-day payments and be prepared for 120.

Plan for the restart.

It is important to take a hard look at what the restart will look like for your business. What will you need? Supplies? People? Will the sales you have in the pipeline still be there? And will it be enough? Don’t take anything for granted. Your customers are going through the same challenges and their situation could change.

Work with people you can count on.

Work with a person who is committed to the success of your business — whether that’s your CPA, your attorney or your bank. Time is critical when you are trying to deal with factors that are out of your direct control. Having experts who will be responsive and give you the time you need to understand alternatives and help guide your decisions is invaluable. As you prepare for business as normal, their guidance will be your roadmap for success. I am a lifelong business banker and I’ve worked for one of the larger banks in the country. I’ve seen firsthand the difference a local bank can mean for businesses. Marquette is our area’s only truly local bank — from our loan officers and business bankers to our executive team and board of directors. All decisions are made right here with our community’s best interest in mind. I’ve never been more proud to be a part of a team. As the impact and scope of the pandemic began to unfold, every single person at Marquette Savings Bank stepped up. From day one, there has been a commitment at every level to do whatever it takes to ensure our customers had what they needed. All their efforts were out of dedication to our customers’ success and the satisfaction that comes from knowing they had a part in it. When you’re faced with challenges and the stakes are high, you can count on the bank with the hometown touch to do whatever it takes.

John Dill is a 30-year business banking professional, and Executive Vice President, Marquette Business Banking, John leads a team of experienced business professionals in Erie and Crawford counties. Marquette Savings Bank is a 110-year-old community bank with 12 offices and assets of more than $945 million.

FEATURES FEATURE STORY | WHAT’S INSIDE

A Show of Support Business community exemplifies the best of American spirit amid crisis.

COVER STORY | LOCAL PROFILE

Velocity Network (VNET) Velocity Network (VNET) is marking its 30th anniversary in 2020 as the region’s leading provider of Internet, business technology and voice services.

SPOTLIGHT Q&A | INDUSTRY

DEPARTMENTS

BUSINESS BUZZ WHAT’S NEW

PEOPLE BUZZ

HR CONNECTION

HR Q&A

SPECIAL SECTION OF 18 SHOWCASE MANUFACTURERS

AWARDS AND PROMOTIONS

COMPANY PROFILE | ACQUISITION

GET ANSWERS

READ ON THE GO! For the most current Business Magazine updates, visit mbabizmag.com

LEGAL BRIEF | UPDATE

Feature Photography R. Frank Photography RJ Fiorenzo

Contributing Writers Brian Cressman Tracy Daggett Jezree Friend Jamie R. Schumacher Rose Bruno

Addtional Photography iStockphoto.com Design, Production & Printing Printing Concepts Inc. printcon@erie.net

Advertising Sales Frank Mehler 814/833-3200 fmehler@mbausa.org

Association is dedicated to providing information and services to its members that will assist them in the pursuit of their business and community interests. – Board of Governors

What employers need to know about medical marijuana in the workplace. Brian Cressman and Jamie Schumacher

ON THE HILL | WORTH NOTING

David Thornburg 814/833-3200 dthornburg@mbausa.org

Why small businesses can’t wait any longer for affordable health insurance. Jezree Friend

SPECIAL SECTION | RELIEF RESPONSE

On the Cover: Velocity Network (VNET) has transformed from a one-man operation to a 75-person diversified technology firm headquartered at its state-of-the-art office location in downtown Erie, Pennsylvania. Shown here is President and CEO Joel Deuterman. For full story, see page 4. Mission Statement: The Manufacturer & Business

The MBA recognizes the many contributions of retiring General McLane Superintendent Rick Scaletta to technical education.

EDITORIAL

11 Executive Editor Karen Torres ktorres@mbausa.org

Erie Press Systems forges ahead with new ownership as it marks 125th year.

EDUCATION PROFILE | TECHNICAL TRAINING

See this special listing of companies that are proud to have their products “Made in PA.”

WORKPLACE TRENDS

ProChemTech International Inc. Founder and Chief Chemist Tim Keister and his son, Erie District Service and Sales Manager Joe Keister, share the Brockway, Pennsylvaniabased company’s innovative and multigenerational approach to the water management business.

Manufacturer & Business Association 2171 West 38th Street | Erie, Pa. 16508 814/833-3200 or 800/815-2660 www.mbausa.org

© Copyright 2020 by the Manufacturer & Business Association. All rights reserved. Reproduction or use of editorial, pictorial or advertisements created for use in the Business Magazine, in any manner, without written permission from the publisher, is prohibited. Unsolicited manuscripts cannot be returned unless accompanied by a properly addressed envelope bearing sufficient postage. The magazine accepts no responsibility for unsolicited manuscripts or artwork. The Business Magazine and Manufacturer & Business Association do not specifically endorse any of the products or practices described in the magazine. The Business Magazine is published monthly by the Manufacturer & Business Association, 2171 West 38th Street, Erie, Pa. 16508. Phone: 814/833-3200 or 800/815-2660.

The MBA recognizes the many member companies that have shown their support to our community during the COVID-19 crisis.

mbabizmag.com • MAY 2020

Here to Serve We have seen many challenges in our more than 50 years in business. Our company was founded in 1969 as a quick print franchise known as Kopy Kat Printing. We are now in our fourth location offering services ranging from digital printing to direct mail services and many things in between. Through the current adversity, we have worked to prepare ourselves to provide you our superior quality and services as you return to business as usual. We attribute our success to our relationships with our customers - past, present and future! Contact us today to learn more about the wealth of other services we offer: • Art department with complete layout and design assistance services • State-of-the-art 6-color and 4-color printing presses • HP Indigo digital color press for short run and variable printing • Complete bindery, die cutting, foil stamping and embossing • Comprehensive mailing and distribution systems • SFI® and FSC® certification that provides a sound commitment to our environment

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FEATURE STORY | WHAT’S INSIDE

A Show of Support

BUSINESS COMMUNITY EXEMPLIFIES BEST OF AMERICAN SPIRIT AMID CRISIS The COVID-19 pandemic has dramatically changed life as we know it. For the business world, the crisis has impacted nearly every industry in some way. And, we recognize that small businesses, the bedrock of the American economy, will need support now more than ever. Yet even in the face of such challenges, the business community continues to show the best of itself, rallying together to provide relief and support when our country, our world, needs it most.

Yes, we’ve faced different foes before. From World Wars and terrorist attacks, we are a nation that doesn’t back down from a fight. Ours is a country built on the American spirit where hope and determination drive us to pick ourselves up, brush ourselves off and move forward, no matter the obstacles that come our way. Over the past few weeks, there have been numerous examples of employers coming together for a common cause to keep our nation and our communities safe. So many moments where, in the midst of social distancing, employers have banded together to shift their production lines to create much-needed safety gear and supplies to health-care workers and hospitals, and to those supply chains and front-line workers who helped ensure that people get food and supplies while quarantining safely at home. This is the American spirit at its best, and we need to remind ourselves of that often. Once the dust settles, we will emerge from this crisis the same way we always do — stronger than before.

In this edition of the Business Magazine, we are proud to showcase some of the companies that have been a part of this effort and, in many instances, demonstrating how vital manufacturing and other businesses are not only to the American economy but also to the world. We’re excited to tell you the story of Erie, Pennsylvania-based diversified technology provider Velocity Network, a small business-turned-75-person operation, which has been able to assist so many companies in our region by keeping their businesses up and running remotely through this pandemic. We’re also excited to talk to water management company ProChemTech International about what they are doing to provide innovative solutions for their customers.

companies that have and will continue to be an integral part of our local, state and national economy now and in the future. To that end, we’d also like to recognize retiring General McLane Superintendent Rick Scaletta on his contributions to technical education after 40 years of service. It has been a true partnership for education and industry, and we are grateful for his efforts. Amid all that is going on in our world, now is the time to show our best selves. And, if the Association can be in assistance in any way to you or your organization, know we are here to help. Visit www.mbausa.org to connect with us. We are always here for you!

Plus, in this, our 11th annual Made in PA edition of the Business Magazine, we’re thrilled to feature the many manufacturing

RALLYING TOGETHER

mbabizmag.com • MAY 2020

COVER STORY | LOCAL PROFILE

Velocity Network is headquartered at 121 West 10th Street, site of the former Rothrock building, in Erie, Pennsylvania. Called the “showcase of technology,” the new location features office space, Data Center and training facilities.

Diversified Technology Firm Marks 30 Years of Connecting Clients With Advanced Service, Support It’s been three decades since Joel Deuterman founded Velocity Network (VNET), then known as SOFTEK, by selling custom computers out of his home in Erie, Pennsylvania. Yet, looking back, it was a pivotal moment for the future of information technology services in northwest Pennsylvania. It was the creation of the region’s leading Internet, business technologies and voice services provider. “At that time, I was the only employee, so there was no one else to manage, and no one else to be responsible for,” says Deuterman, VNET’s president and chief executive officer. “It’s been a huge accomplishment to mark 30 years. Today, we have 75 employees and a robust line of IT services; and it’s all due to our clients’ trust in us.”

Joel Deuterman, VNET President and CEO

That trust was certainly put to the test during the COVID-19 pandemic when VNET’s professional support teams, hardware solutions and IT services were all vital in keeping VNET clients operational. “Erie is unique to have a VNET in their midst,” says Deuterman. “Over the past few weeks, we’ve been spinning up hundreds of remote clients, and we’ll probably continue to do that for quite some time.”

MAY 2020 • mbabizmag.com

According to VNET’s Chief Operating Officer Brad Wiertel, at the height of the pandemic crisis, the company, which operates 24 hours a day, seven days a week, had its support ticket volume increase by nearly 60 percent. Most of those were organizations seeking remote support for home computers and laptops to connect to work devices. “Over the years, we’ve had numerous employees remote in from home. That’s how we provide a lot of our technical support,” says Wiertel. “It’s now essential in every industry, and no one’s immune. From education, medical and legal to manufacturing, everyone has gone remote. We’ve been keeping these businesses running because if they can’t get logged in, they can’t print checks, they can’t run payroll, they can’t provide products and services. In short, they are effectively shut down.” “Our team always does whatever is needed to rally around our clients and make sure that their business has as little impact as possible, thus ensuring the client can operate the business as normal,” adds Matt Wiertel, VNET’s director of Sales and Marketing. “We’re kind of that invisible hand in the background making sure everything is working.”

The VNET Difference

Whether it is desktop or server infrastructure, virtual private network licenses for remote work, advanced cybersecurity offerings, Office 365 and Teams solutions, VoIP business phone systems or fiber optic bandwidth, VNET has a proud history of always responding to its clients’ ever evolving IT needs. From starting out as a one-man operation to today’s 75-person firm, VNET has taken strategic steps to ensure its reliability and viability for the long term. This began with its initial home-based business on East 6th Street, evolving into its first storefront

Usually teeming with activity, the First Floor is where employees congregate for coffee in the morning and lunch in the afternoon. These shared spaces provide opportunities to build camaraderie while also serving as educational opportunities.

location on West 8th Street, and subsequent relocation to its 5,400-square-foot office in the Yorktown Centre. That is where the firm launched its game-changing $9.95 dial-up service Velocity. Net. “Our margins were razor-thin back then,” recalls Deuterman, “but from 1996 to 2003, we were able to grow our subscriber count to 15,000; it was amazing.” Another critical juncture in VNET’s history was its shift from a break/fix approach to a managed IT services model, now known as TITAN, adds VNET Marketing Specialist Michael Corbett. Clients pay a fixed cost, allowing VNET to provide technology support to keep operations running at a top level — a white glove, high-touch service that VNET clients have come to expect from the firm. “Through the TITAN program, VNET is essentially our IT Department,” explains Arthur Martinucci, a partner at The Quinn Law Firm in Erie. “They maintain and support our computers, they monitor our network for performance and security, and they troubleshoot problems for us, day and night. With the help desk always available, we also have a dedicated project manager who is routinely onsite to help with day-to-day issues and comes in to deal with any issues that can’t be handled remotely. We typically measure VNET’s response to any issues we might encounter in terms of minutes, not hours.”

between both our teams to understand what worked well that year, what could be improved on, what projects will need support in the upcoming year, etc. They are always looking for ways to improve upon the already excellent service they give us. “

VNET Fiber

Taking its product offerings to the next level is VNET Fiber, the company’s next-generation fiber optic network with local service and support to homes and businesses throughout Erie County. The high bandwidth, low latency VNET Fiber allows for unmatched data networking (faster access to social media, music streaming and media downloads) and, most importantly, telecommuting. “Acquiring that network, now 10 years ago, we’ve increased its size by 400 percent, primarily on the commercial side. But, in the coming years, our residential fiber clients will grow, probably by a factor of five,” explains Deuterman. “Owning the fiber, controlling the fiber as we do from end to end, guarantees client satisfaction. It will support whatever services the client puts upon it, be it their voice, video, remote connections and offsite data storage, which usually can’t be done successfully on a copper network.” >

Anthony Darden, vice president of IT at Caplugs in Erie, has worked with VNET alongside the company’s own IT team. “VNET goes the extra mile for its clients, and this is what distinguishes a vendor from a partner,” he says. “Whether it’s 8 a.m. or 2 a.m., Monday or Sunday, a Wednesday in March or Christmas Day, they are there for us if we need them. They are a true partner to Caplugs and the Gold Standard for IT support companies.” Darden describes the service that VNET provides his team as unparalleled. “They know our employees by name, who needs extra attention when a ticket is sent in, and they maintain a vast database of our historical tickets, including Caplugs-specific support documents. By doing all of this, VNET helps quicken the time to resolution,” he explains. “Each year, we hold a meeting

Chief Operating Officer Brad Wiertel plays a vital role in overseeing VNET’s services and support.

mbabizmag.com • MAY 2020

of technology,” with Data Center, training areas and state-of-theart technologies. “We designed the headquarters to enhance the mindshare that VNET provides to all of our clients,” says Deuterman. “To empower that mindshare, we cut a hole in every floor, so we have an essential staircase for drop-in meetings. We devoted the entire first floor to our open, collaborative space, and so far that is paying big dividends. The employees will meet there for coffee in the morning, lunch in the afternoon, or a beer after work, thus providing a peer-to-peer information transfer amongst all VNET members.”

Chief Financial Officer Lisa Frampton brings financial expertise to VNET’s strategic growth.

With 100-percent local ownership and operations, VNET has made investments to expand its fiber optic network into areas where national firms have been unwilling to provide service. “So, companies located in areas with little or no options for Internet are our sweet spot,” says Matt Wiertel. “VNET can come up with a plan to assist that particular business, which oftentimes is not possible using a national provider.” For the residential side of VNET Fiber, which was launched in 2017, the company continues to expand its service territory and offerings. In fact, based on the evolving needs of its clients, VNET is launching two new residential focused offerings in 2020. As more homes require reliable and fast Wi-Fi to take advantage of VNET’s Gigabit fiber optic service, VNET has started deploying an advanced Wi-Fi platform that provides unparalleled speeds over Wi-Fi and offers a complete suite of cybersecurity and parental control features. With the rapid adoption of streaming services, VNET is also launching a new video platform, complete with cloud DVR capabilities, compatible with Amazon Firesticks, Apple TV and other similar devices. As an added benefit, VNET Fiber has its own construction crews for building and fiber repairs. This means they do not need to rely on third-party vendors. “When you are speaking infrastructure-wise — our skills and years of experience — we simply have no equal,” notes Brad Wiertel. “We’re able to guarantee the client’s outcome and satisfaction because we control their experience end to end. Through us, they know that they have hardware that has been properly spec’d and configured. They also have security in place that protects not just their home PC, but also their office PCs and their entire network.”

VNET’s entire headquarters is outfitted with smart building features such as Power over Ethernet (PoE) lighting, advanced video conferencing, a cloud-based visitor management system and sound masking, just to name a few. “Usually when people think IT, they think workstations, laptops, wireless, your average run-of-the-mill things,” adds Matt Wiertel. “But it extends to so many other avenues when it comes to IT.”

What’s Ahead

Velocity Network is a diversified technology firm that has succeeded by taking risks and looking ahead. Taking what the team has learned from the 2020 pandemic crisis, and the anticipated impact on our new economy, VNET is already working on its next chapter. “What we have done for our clients during this time is what I predict we will be doing for not just our existing client base, but for many new clients for months and possibly years to come,” explains Deuterman. “We’ll be deploying the type of robust IT hardware and security solutions that everyone relies on, not just for their business, but now for their home-based business, as well. I predict much more of what we have done so far; spinning up remote offices that function exactly as the main office does; and, a quintupling of fiber to the home.” In the spirit of “We’re all in this together,” Deuterman says that has been VNET’s business approach all along. “We treat our clients the way we would want to be treated, and when you approach every situation with measured strategic thinking, empathy and experience, solutions will present themselves. I’m happy that we know ‘we are all in this together,’ ” he says. “Our clients are safe to trust and rely upon us for the next 30 years and beyond.” For more information about Velocity Network and VNET Fiber, visit www.vnet.us and www.vnetfiber.com.

A New Headquarters

VNET is a story of success and tremendous impact. The firm has contributed to not only the region’s technological transformation but its downtown resurgence, as well. The most visible example is VNET’s $8.5 million investment in its new headquarters at the former Rothrock building located at 121 West 10th Street in downtown Erie. According to Deuterman, the move to the new offices was three years in the making, but the search began nearly a decade ago. The years-long process involved more than 30 potential sites before finally landing on the 10th Street locale. With low-interest loans from the City of Erie, Corry Redevelopment Authority and the state, VNET turned to ERIEBANK to get the financing in place to renovate and transform the building into its present “showcase

MAY 2020 • mbabizmag.com

VNET Fiber has strengthened its foothold in the NWPA market. The firm’s next-generation fiber optic network provides local service and support to homes and businesses throughout Erie County.

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We’re here for manufacturers,

Solutions for New Challenges A Letter from NWIRC President, Bob Zaruta The last couple months have been the most challenging that most of us have seen in our lifetime. Our thoughts are with all the business leaders and their employees as we continue to navigate out of the COVID-19 pandemic. As always, NWIRC is ready to assist manufacturers with solutions to new challenges. And, we know your focus has probably changed. Our staff is available for no-cost virtual consultations (and in-person when the time is right) to help your company address operational, supply chain, and financial issues that may be arising as a result of the crisis. Don’t hesitate to reach out!

www.nwirc.org

mbabizmag.com • MAY 2020

ProChemTech International, Inc. sets itself apart from the competition on every level

“

roChemTech understands that every business is different and recognizes that unique problems require individual solutions. To achieve this, we provide both chemicals and equipment. We’ll spend time investigating the customer’s specific problem and combine our expertise in chemistry, systems design, and engineering to develop an optimized and economical water management program. And if the solution doesn’t yet exist, we’ll work to invent one! As a Pennsylvania-based business, ProCh emTech k nows wha t PA manufacturers need in their water and wastewater management programs. The company origins are industrial - glass manufacturing - so we understand the history, the concerns, and the challenges of industry. We’re also manufacturers ourselves. We make all of our own chemicals and a lot of our equipment: this ensures that the quality is high and costs are under control.

Having developed cutting edge technologies since 1987, many of ProChemTech’s innovative green solutions are now considered standards in the field of water and wastewater management. We believe in the philosophy of “reduce, reuse, recycle” and have worked to develop solutions for cooling towers and boilers that not only reuse and recycle water, but that also reduce operating costs. We’re dedicated to finding effective, affordable solutions to keep our lakes and rivers clean. Our staff live and work in PA, so for us, clean water isn’t just business, it’s a personal investment.

CONTACT US Visit our website to learn more. We are your local Pennsylvania-based water treatment experts. Call: 814-265-0959 Email: Prochem@Prochemtech.com Website: www.prochemtech.com

We’re dedicated to finding effe c t ive, affordable solutions to keep our lakes and rivers clean. Our staff live and work in PA, so for us, clean water isn’t just business, it’s a personal investment.

Our patented water treatment technology reduces cooling tower water use, utility costs, reduces maintenance demands, and is environmentally friendly.

SPOTLIGHT Q&A| INDUSTRY

ProChemTech International Takes Innovative, Multi-Generational Approach to Water Management Business From one generation to the next, Pennsylvania has been home to thousands of companies that are leading the way in manufacturing innovation and ingenuity. Here, ProChemTech International Inc. Founder and Chief Chemist Tim Keister and his son, Erie District Service and Sales Manager Joe Keister, share the Brockway, Pennsylvania-based company’s innovative and multi-generational approach to the water management business, which supports commercial, government and industrial customers in 14 states. Tell us about your vision and how ProChemTech International got its start. Tim: The mission of ProChemTech is to provide commercial, industrial and municipal clients with stateof-the-art programs to water and wastewater management systems. We pride ourselves on being a “single source” company, combining expertise in chemistry, systems design and engineering to create innovative customized solutions. ProChemTech International was started in 1987. My 13 years as the manager of water/wastewater for Brockway Glass Inc. gave me in-depth knowledge of the requirements for a good water and wastewater management program, and the available pool of highly skilled workers in the Brockway area made it an ideal location to grow an innovative science and manufacturing business. Describe your current operations and your leadership role. Tim: We have two operating divisions, specialty chemicals and engineered systems. Chemicals are manufactured at both our Apache Junction, Arizona and Brockway, Pennsylvania locations. All engineering systems design and manufacturing takes place in Brockway. We’re also proud to employ a number of veterans.

As chief chemist and president, my role is to provide management direction for the company, drive technical innovation and resolve customer technical problems. Joe: As the Erie District service and sales manager, it’s my job to take care of all our customers’ service and sales needs in northwestern PA, as well our nearby customers in New York and Ohio. Today, with facilities in Brockway, Pennsylvania and Apache Junction, Arizona, the company has a diverse line of products and services, including engineered systems, chemical services, and research and development. Tell us more. Joe: Our chemists create tailored water treatment solutions for each facility that we work with; We don’t believe in settling for a non-optimal, few-sizesfits-all chemical program. The second half of a successful water/wastewater program is having the right equipment. Our engineered systems division focuses on the design and production of water, wastewater, cooling and process systems, primarily for industry. Similar to our approach for chemicals, we spend time considering all possible options and then design the best solution for our clients. Tim: Innovation is something we pride ourselves on, so research and development is an important part of my work. We consider the most challenging

problems as opportunities for the entire field to grow. How does ProChemTech International set itself apart from its competitors? Joe: Our customized approach to chemicals and equipment, our history of technological innovation, and the highquality service our technicians provide. As you look to the future, what’s ahead for ProChemTech? Tim: We expect that interest in our technologies for reducing cooling tower water use and for wastewater recycling and reuse will increase as more companies switch to more sustainable manufacturing processes. Joe: We’ve been invested in green tech solutions for a long time, so it’s nice to see increased interest in these fields and technologies. Tim: It’s great for the companies as well as the environment. Our green solutions are less hazardous and cheaper. Is there anything you would like to add? Joe: We’re proud to be based in Pennsylvania, and I look forward to working with more of the dynamic businesses in and around Erie! For more information, visit www.prochemtech.com.

mbabizmag.com • MAY 2020

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MAY 2020 • mbabizmag.com

LEGAL BRIEF | UPDATE

Medical Marijuana in the Workplace: What Employers Need to Know PMMA, it is a matter of when, not if, a company will face an issue with an employee certified to use medical marijuana. Employers should consider taking the following proactive steps to address medical marijuana use:

LEGAL BRIEF

• Review and understand the PMMA to understand an employer’s obligations, including the provision that states employers are not limited in their “ability to discipline an employee for being under the influence of medical marijuana in the workplace or for working while under the influence of medical marijuana when the employee’s conduct falls below the standard of care normally accepted for that position.” • Amend current job descriptions to reflect any job functions that are carved-out from discrimination under the PMMA and ensure that each job description reflects the appropriate standard of performance for the particular position.

Jamie Schumacher is an associate at MacDonald Illig and a member of the firm’s Commercial/General Litigation Practice Group, Labor & Employment Practice Group, Government Services Practice Group, and the Recruitment Committee.

Brian Cressman is an associate at MacDonald Illig and a member of the Business Transactions, Trusts & Estates, Real Estate, and Education Law Practice Groups.

Pennsylvania is home to more than 153,000 certified medical marijuana patients, which is nearly double the number of patients since last year. In addition, the list of qualifying serious health conditions continues to expand, most recently with the addition of anxiety. As the number of medical marijuana patients rises and the list of medical conditions expands, now is the time for an employer to proactively consider how to address medical marijuana use by employees.

an employee’s private cause of action under the PMMA for employment discrimination on the basis of medical marijuana use. Each case involved a negative employment action related to a failed drug test; one by a prospective employee and one by a current employee.

Although Pennsylvania passed its Medical Marijuana Act (the “PMMA”) in 2016, Pennsylvania courts are just now beginning to address various legal issues. Two recent Pennsylvania cases, Palmiter v. Commonwealth Health Systems, Inc., et al. (Lackawanna Cnty. Nov. 22, 2019) and Laidacker v. Berwick Offray, LLC (Columbia Cnty. Jan. 2, 2020), recognize

Although both acknowledged a private cause of action for discrimination, consistent with the trend in other states, the Laidacker court delved further. The Laidacker court stated that the specific employment prohibitions in the PMMA were exclusive, and otherwise an employee could have a discrimination claim. In addition, the court held open the possibility of punitive damages for violations of the PMMA’s antidiscrimination provisions. Given the expansion related to both the use of medical marijuana and legal guidance on the

• Review applicable Federal law (which is not pre-empted by the PMMA), including the Federal Drug Free Workplace Act, and regulations (e.g. USDOT regulations) that may govern your business. • Update your drug testing policy to address testing procedures for applicants and employees and how the company treats a positive test result for medical marijuana. • Update your substance abuse policy to address medical marijuana use on company grounds and/or during work hours and to address being under the influence of medical marijuana while on the job. • Understand the impact of medical marijuana use on workers’ compensation claims and insurance. • Update internal employee fringe benefit plans, like an EAP, to address medical marijuana. • Avoid asking applicants during the interview process about medical marijuana use. • Ensure that HR understands the interaction between the ADA, PHRA, and the PMMA, including an employee’s rights and the employer’s potential responsibilities under all. This area of the law is constantly developing, so continued attention to legal changes and revision of policies to address them is recommended. For more information, contact Jamie Schumacher at jschumacher@mijb.com or Brian Cressman at bcressman@mijb.com or call 814/870-7600. mbabizmag.com • MAY 2020

BUSINESS BUZZ | WHAT’S NEW MILLCREEK TOWNSHIP SCHOOL DISTRICT RECEIVES MAJOR GRANT AWARD FOR MANUFACTURING ACADEMY

An award of $197,363 from the PA Department of Community & Economic Development Manufacturing Training to Career Grant Program recently was presented to McDowell High School for a new initiative of the Millcreek Township School District (MTSD) and Northwest Industrial Resource Center (NWIRC). The grant will enable MTSD’s Manufacturing Academy, launched in January 2019, to take its program to a higher level by having students work to meet the needs of local manufacturers by manufacturing actual products. “We have been listening to local manufacturing companies and are committed to meeting the needs of our community,” said Kyle Bucholtz, McDowell Manufacturing teacher, in a press release. In the current Academy, students complete credited courses in topics such as technology, design, engineering, CNC machining, safety, and use of manufacturing equipment and software, including a 5-Axis CNC machine. “The new student-run manufacturing enterprise, known as McDowell Manufacturing, puts the information learned in their coursework to practice use as students produce actual parts, deliver services and add value as part of the supply chain for local manufacturers,” stated NWIRC President Bob Zaruta. For more information, visit https://www.nwirc.org/ pa-training-to-career-grant-awarded-for-mcdowellmanufacturing/.

A grant for $197,363 was recently presented to Millcreek Township School District’s Manufacturing Academy.

THE PLASTEK GROUP RATED POSITIVELY IN CARBON DISCLOSURE PROJECT

The Plastek Group, a worldwide manufacturer of plastics packing, headquartered in Erie, Pennsylvania, recently announced its rating scores and supply chain ranking through the 2019 Carbon Disclosure Project (CDP) including the areas of Supplier Engagement, Climate Change and Water Security. The Plastek Group was one of more than 5,800 companies to disclose its environmental information. In the area of Supplier Engagement: Plastek Industries Inc. received an A-, which is in the Leadership band and among 31 percent of companies that reached this level in the same activity group. In the area of Climate Change:

Plastek Industries Inc. received a B, which is in the Management band and amongst 56 percent of companies that reached this level in the same activity group. In the area of Water Security: Plastek Industries Inc has maintained and received a C, 2017-2019, which is in the Awareness band. According to Dennis Prischak, president and CEO of The Plastek Group, “Several best practices have helped us progress over the years, such as manufacturing with all electric machinery, controlling temperatures of the cooling & water systems, installing energy efficient zoned lighting, and lightweighting and thin-walling packaging design.” For details, visit www.plastekgroup.com.

4506 West 12th Street Erie, PA 16505

Ph: 814-838-9184 Fax: 814-838-6060

Wettekin Electronics Automation for Industry

Motor Controls, Automation, Circuit Board Design and Assembly Your Distributor for Industrial Electrical Components Parts and Service Center for Van Air Systems

www.wettekinelectronics.com

MAY 2020 • mbabizmag.com

sales@wettekinelectronics.com

ERIE FEDERAL CREDIT UNION NAMES CARROLL AS DIRECTOR OF BUSINESS DEVELOPMENT

Erie Federal Credit Union (Erie FCU) recently announced that Jillian Carroll has been promoted to the position of director of Business Development and Services.

Carroll, who has been with Erie FCU since 2016, will be based at its Glenwood corporate office, where her responsibilities will include developing business partner relationships, as well as involvement in community events and growth strategies for the credit union. She will also promote and support cash management products and services for existing and new small businesses within the Erie and Crawford County markets. “Jillian’s experience and passion to help members makes her a tremendous asset to our Marketing and Business Development team,” said Thomas Brennan, Erie FCU chief marketing officer. Carroll graduated from Pennsylvania State University, where she received a Bachelor of Arts in Communications: Advertising and Public Relations. She most recently served as assistant branch manager of the credit union’s Zuck Road branch office.

PEOPLE BUZZ | AWARDS AND PROMOTIONS

ERIEZ® APPOINTS GUENTHARDT AS PRESIDENT, CEO

Eriez® recently announced the appointment of Lukas Guenthardt to the position of president and chief executive officer. Eriez selected Guenthardt to fill this leadership role following the retirement of Timothy Shuttleworth.

MBA’S DAGGETT NAMED UNION CITY LIONS CLUB CITIZEN OF THE YEAR

Tracy Daggett, PHR, manager of Professional Development Training Services at the Manufacturer & Business Association, has been named the 2019 Union City Citizen of the Year by the Union City Lions Club.

Daggett was honored for his contributions and leadership with a dinner on March 11 at American Legion Post 237 in Union City. A Union City native, Daggett graduated from Union City Area High School in 1988. He and his wife Carla have two children, both of whom serve in the military.

Guenthardt joined the Eriez Board of Directors in 2011 and was named executive vice president of Global Strategy and Development in 2014. Chairman Richard Merwin says, “Lukas is an accomplished global executive with a proven track record. His years of experience managing our global subsidiaries have prepared him well for success as our new president and CEO to lead Eriez’ strong position and growth opportunities in key industrial markets, including food processing, pharmaceutical, mining, chemicals, paper, rubber and metals recycling.”

Daggett, who has worked at the MBA since 2013, is responsible for overseeing all the MBA’s staffconducted training programs, including its regionally recognized Supervisory Skills Certificate Series, Leadership for Team Leaders Certificate Series, oneday Food Safety Certification courses, topic-specific professional development workshops and computer training offerings. He also is responsible for training scheduling, as well as helping to develop the department’s marketing materials and responding to member and nonmember inquiries for onsite training classes.

Prior to joining Eriez, Guenthardt was with K-Tron International for 20 years, serving in various executive capacities during that time. He is Eriez’ fourth president since the company’s founding in 1942. Eriez, headquartered in Erie, Pennsylvania, is a world authority in separation technologies.

Contractors & Construction Managers Since 1906 814.454.7147 | www.eeaustin.com

EE Austin & Son offers a dynamic management team committed to providing construction excellence. Austin is the leading regional general contractor and construction management firm...and has been delivering for its clients since 1906. EE Austin & Son remains steadfast in its century old promise to...

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Healthcare • Education • Institutional • Retail • Hospitality • Industrial • Concrete

mbabizmag.com • MAY 2020

Global Supplier of all Your Plastic Needs

Made In PA

Specializing in Consumer Product Packaging for Household & Personal Care, Food & Beverage / Nutrition, and Pharmaceutical / Medical products.

Erie

Since founded in 1956, a family owned & operated business, The Plastek Group has become an integrated company that has the ability to complete all your plastics needs from start to finish. Our Team is knowledgeable, creative, and productive. With 60+ years experience, Plastek has won numerous industry awards from leading consumer brands and reputable organizations. The Plastek Groupâ&#x20AC;&#x2122;s success is supported by its hard working and dedicated workforce. Committed to producing zero defects, We are strongly focused on quality standards, reliability and satisfaction. Our Corporate Tooling Division provides a complete First Article Inspection, followed by detailed qualification & testing protocol.

Where Innovation Matters

Since 1956 UPCOMING EVENTS PACK EXPO November 8-11, 2020 Booth # W-16002 in Chicago, Illinois. NPE2021 May 17-21, 2021 Booth # S30089 in Orlando, Florida

www.plastekgroup.com

814.878.4400

1253 West 12th Street

125-Year-Old Manufacturer Forges Ahead Under New Ownership For 125 years, ERIE Press has been a globally recognized industry leader here in the northwest Pennsylvania manufacturing community. But today, as a result of its acquisition by Clevelandbased Park Ohio Corporation and its new affiliation with their well-known Ajax-CECO brands, the company is now the largest forging and forming equipment supplier based in North America. “We are a one-stop, full-service domestic resource for hydraulic and mechanical presses as well as sheet and extrusion stretch forming machines and other specialized machines,” explains Doug Currie, president of ERIE Press Systems in Erie, Pennsylvania. “We have not only strengthened our position within our traditional markets but continue to provide innovative, productive and reliable precision forging and forming machines for the aerospace, auto/truck, defense, off-road, primary metals and various other industries.” Strategic Move Park Ohio’s acquisition of ERIE Press Systems in June 2019 added hydraulic press and stretch forming equipment to its already impressive selection of mechanical presses and hammers for forging offered under the Ajax-CECO brand. “By acquiring ERIE Press Systems, we expanded our engineering, manufacturing and service capabilities, control costs more effectively, and benefit from economies of scale when working with our core suppliers,” notes Ken Copeland, president of Ajax-CECO. “Our goal was to become a onestop provider of new, rebuilt, and remanufactured equipment for a variety of traditional and advanced forging applications, along with providing full service and timely support.”

Erie, PA 16501-1518 USA www.eriepress.com

CO M PAN Y PR O FIL E

1900s, the company began specializing in steam powered forging hammers before eventually closing the foundry to make room for its expanding machining and assembly operations in 1940. After beginning to produce hydraulic presses, ERIE Press Systems added mechanical forging presses to the product line. In 2001, the company brought stretch forming machines and hot presses into the product line in order to expand capabilities and broaden turnkey solutions for its customers. Today, the company offers a line of standard mechanical forge presses to 12,000 tons as well as hydraulic presses to 15,000 tons for a variety of applications including forging (closed die, open die and ring preforming), special metal forming, carbon extrusion, composite and hot presses, and stretch forming machines, as well as support for a legacy line of forging hammers.

According to Copeland, ERIE Press Systems’ extensive hydraulic and mechanical press capabilities perfectly complement the equipment offered by Ajax-CECO.

“We manufacture, service and repair hydraulic and mechanical presses for companies around the globe from Asia to Europe, and across North and South America,” says Currie, who along with his management team oversees ERIE Press Systems as a standalone entity. “We have built on 125 years of experience to deliver superior products and superior service. Implementation of team-based project management, engineering, operations, assembly and continuous improvement programs aim at ensuring end-user satisfaction. For hydraulic and mechanical press solutions, you won’t find a better partner than ERIE Press Systems.”

125 Years and Counting ERIE Press Systems has a long history, dating back to 1895 when the company originally began as Erie Foundry Company to produce gray iron castings for Erie’s local stove, boiler and steam engine manufacturing industries. Along the way, ERIE Press Systems made a variety of special machinery before manufacturing hydraulic presses in the mid-1920s. By the early

As much as the company has evolved over the years, its values have remained constant. “Our business relies on a highly skilled, motivated and dedicated workforce who are the backbone of our longevity and success. Nearly all presses and machines are custom engineered and built; we have great pride in building the highest quality presses that exceed customer requirements,” adds Currie. “At ERIE Press Systems, focus on

teamwork and continuous improvement have been keys to achieving our mission of building customer success one machine at a time.” mbabizmag.com • MAY 2020

MAKING A DIFFERENCE DIVERSE PRODUCTS AND SERVICES For more than 92 years, Loesel-Schaaf Insurance Agency, Inc. has been an independent multi-line insurance agency, offering a wide array of products and services. Growing to four separate divisions, encompassing just about every insurance need possible, the Agency has become one of the largest “one-stop shops” for businesses and individuals across the tri-state area and beyond. “Having a professional staff averaging 25 years of insurance industry experience, we effectively solve problems for our clients,” says Doug Loesel, President. “We have a vast reservoir of knowledge from which to draw and a team approach is often utilized. Someone on staff has most likely tackled just about any challenge and together we can find a solution.” Because circumstances change, Loesel-Schaaf offers a complimentary review of policies, personal or business, to ensure adequate protection.

MAY 2020 • mbabizmag.com

Commercial Insurance Integrated risk management

Coverage that keeps up with your industry.

Employee Benefits

“At Loesel-Schaaf,” adds Loesel, “clients and staff proclaim, ‘We make a difference,’ in both their lives and in the community.”

Intelligent advice

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Personal Insurance Custom-designed peace of mind

Insurance that works as hard as you do.

Individual Life & More For your peace of mind Affordable solutions that protect your lifestyle.

Medicare Options For your lifestyle and needs

Help with your Medicare choices.

LOESEL-SCHAAF INSURANCE AGENCY, INC. 3537 West 12th Street Erie, PA 16505-3650 Phone: 814/833-5433 Fax: 814/838-6172

ON THE HILL | WORTH NOTING

Small Business Can’t Wait Any Longer for Affordable Health Insurance Jezree Friend is the senior government relations representative at the Manufacturer & Business Association. Contact him at 814/8333200, 800/815-2660 or jfriend@mbausa.org. The recent economic shutdown proved just how valuable small business is to our communities. It also shined a light on the disproportionate struggle employees and employers of small businesses face. My job provides me regular communication with businesses across the state, and recent events have increased this interaction tenfold. Due to supply chain disappearance and the economic fallout, employers still operational are forced to prioritize between keeping all their staff employed or paying for health insurance, and those are the lucky ones. Health insurance has remained one of the highest costs of doing business for employers, and small businesses are hit worse. In fact, small businesses often pay up to 18 percent more than large employers to provide health insurance for their employees. This is in part because large employers have the economy of scale to negotiate lower premiums, administrative costs and often have more stable risk profiles. As well intentioned as the drafters of the Affordable Care Act were, we cannot ignore that in the first five years after

its implementation, 25 percent of small businesses providing health insurance were no longer financially able to provide this benefit because it unreasonably burdened the small group market. Since then, that number has grown significantly. Currently, 30 states provide relief for small business to purchase health insurance through an association health plan (AHP). These AHPs allow small business to aggregate together and purchase health insurance on the large group market the same way large employers currently do. Pennsylvania’s Senator Michele Brooks and Representative Valerie Gaydos, along with bipartisan support from leadership in both parties, have introduced Senate Bill 993 and House Bill 2200, respectively. When passed, this legislation would give small businesses and their employees the same advantage as large employers. The bipartisan legislation will: provide comprehensive coverage; protect people with pre-existing conditions; not impact the health coverage people currently have; provide coverage for tens of thousands of people without health insurance; and, provide for essential health benefits. As other states implemented these small business provisions, the nonpartisan Congressional Budget Office (CBO) conducted an analysis in 2019. The CBO’s study determined, once implemented, roughly 1 million people nationally enrolled in health insurance coverage under an AHP will be newly insured for the first time. Additionally, premiums are estimated to be 30-percent lower for small businesses and their employees.

This is obviously a no-brainer for legislators supportive of small business employees, but this needs to be addressed now. Allow me to explain. When an employee becomes unemployed, they are given the option to elect an individual health insurance plan through the Exchange. The problem is, those small businesses that can’t afford the high cost of health insurance, or employees who have only been partially laid off, aren’t allowed to use the Exchanges. That’s the case for many of the 1,134,053 Pennsylvanians who filed for unemployment benefits due to the statewide business shutdown between March 15 and April 6. For comparison, in the prior three weeks, that number was just 40,000. This is particularly concerning since the cause of their unemployment and subsequent inability to secure health insurance is the product of a growing health crisis when coverage is needed most. We can all agree that providing a way for our neighbors without health insurance to have coverage for the first time, while keeping it affordable for small business, is a win-win. We share the governor’s concern for the health and safety of Pennsylvanians. However, in uncertain times, wellintentioned, hasty decisions can do more harm than good. It is imperative Pennsylvania immediately prioritize this legislation. Failure to miss this window will continue to increase the number of Pennsylvanians without health insurance coverage and fail to provide relief to small business during this unprecedented time. mbabizmag.com • MAY 2020

AMERICAN TINNING & GALVANIZING 552 West 12th Street PO Box 1599 Erie, PA 16512 Phone: 814/456-7053 Website: www.galvanizeit.com A NADCAP certified Metal Finishing company, ATG has specialized in putting the “PRO” in Corrosion PROtection for over 85 years. Anodizing, Electroplating or Galvanizing: ATG’s got you covered!!

4193 Route 6N Edinboro, PA 16412 Phone: 814/734-7303 Website: www.werackyourworld.com Manufacturer of UL Listed enclosures for industrial control panels and IT equipment; available in multiple NEMA ratings for harsh indoor and outdoor environments.

AMERICAN TURNED PRODUCTS

INDUSTRIAL SALES & MANUFACTURING

7626 Klier Drive Fairview, PA 16415 Phone: 814/474-4200 Website: www.atpteam.com Specializes in contract precision machining of high-volume complex parts for the Automotive, Military & Defense, and Fluid Power industries.

MICRO MOLD CO., INC.

D&E MACHINING LTD. 150 Industrial Drive Corry, PA 16407 Phone: 814/664-3531 Website: www.demachining.com D&E is a fully integrated producer of precision CNC-machined components and assemblies that meet the specifications of virtually any industry, including Aerospace and Defense.

GREAT LAKES DATA RACKS & CABINETS

MAY 2020 • mbabizmag.com

2609 West 12th Street Erie, PA 16505 Phone: 814/833-9876 Website: www.ismerie.com Quality contract machining, fabrication and assembly for OEMS since 1967. 4820 Pittsburgh Avenue Erie, PA 16509 Phone: 814/838-3404 Website: www.plastikoserie.com Provides custom mold design & fabrication services along with plastics engineering support services to the medical device and electronics industries.

Pennsylvania’s manufacturing industry comprises more than 18,900 establishments and more than 570,400 employees that represent both traditional and additive manufacturing. Along with national and international companies, small and medium size businesses have a significant presence here, and help continue the state’s manufacturing heritage. Here are just a few of those companies that are proud to manufacture in the Keystone State:

PHB INCORPORATED

REDDOG INDUSTRIES, INC.

7900 West Ridge Road Fairview, PA 16415 Phone: 814/474-5511 Website: www.phbcorp.com Manufacturing capabilities include zinc die casting, aluminum die casting, machining, plastic and rubber molding, tool & die, injection molding, and product assembly.

2012 East 33rd Street Erie, PA 16510 Phone: 814/898-4321 Website: www.reddog-erie.com Manufacturing capabilities include high-pressure plastic injection molds; aluminum die-cast dies; and specialized machining.

8165 Hawthorne Drive Erie, PA 16509 Phone: 814/868-1656 Website: www.plastikoserie.com Provides custom mold design and fabrication services along with plastics engineering support services to the medical device and electronics industries.

Address: 1738 West 20th Street Erie, PA 16502 Phone: 814/455-8023 Website: rehrigpacific.com Manufactures recycle bins, milk crates and dairy crates, to name a few.

PLASTIKOS, INC.

PLASTIKOS MEDICAL

REHRIG PACIFIC COMPANY

RIDG-U-RAK, INC.

120 South Lake Street North East, PA 16428 Phone: 814/725-8751 Website: www.ridgurak.com Designs and manufactures a full array of storage rack solutions.

8121 Hawthorne Drive Erie, PA 16509 Phone: 814/868-1656 Website: www.plastikoserie.com Plastikos Medical is a state-of-the-art, medical injection molding company with a certified ISO-7 (Class 10,000) cleanroom molding floor, and which is strategically located just down the street from Plastikos.

THE WARREN COMPANY 2201 Loveland Avenue Erie, PA 16506 Phone: 814/838-8681 Website: www.thewarrencompany.com “We put the ‘service’ in Service Center” A leader in materials supply and custom fabrication. Providing value added services of laser cutting, plasma cutting, torch cutting, rolling, shearing, forming and precision fabrication.

mbabizmag.com • MAY 2020

MAY 2020 â&#x20AC;˘ mbabizmag.com

HR CONNECTION | WORKPLACE TRENDS TELECOMMUTING WILL LIKELY CONTINUE TO RISE POST PANDEMIC Several studies show that the trend toward telecommuting is here to stay. In the 2019 State of Remote Work report, Owl Labs found that 24 percent of survey respondents would take a 10-percent pay cut to be able to telecommute.

Owl Labs also found that workers who work remotely some of the time are happier, feel more trusted, less stressed about work-life balance, and are less likely to leave their jobs than colleagues who don’t have the option to telework. The SHRM 2019 Employee Benefits Survey found that employers are responding to this desire among employees to telecommute, with 69 percent offering the option to at least some employees on an as-needed basis while 42 percent offer it part time and 27 percent offer it full time.

MBA’s New, Virtual Training Offerings Provide Flexibility for Participants

An analysis by FlexJobs and Global Workplace Analytics found that from 2016 to 2017 the number of telecommuters in the United States grew 7.9 percent. Over the last five years, it grew 44 percent.

If there’s one thing that we’ve learned in the past few weeks, it’s that not a corner of the world economy has been immune to the spread of COVID-19, including education and professional development.

FORM I-9 REQUIREMENTS RELAXED AMID CORONAVIRUS CRISIS

The U.S. Department of Homeland Security (DHS) announced that it will defer the requirements for employers to review Form I-9 documents inperson with new employees. The change applies to employers and workplaces that are operating completely remotely.

With the temporary closure of K-12 school districts, universities and other educational facilities across the globe, there has been an enormous surge in online learning going on — and it’s keeping people and organizations connected for the better. Right now, online learning is being totally revamped as much as the industries expanding to remote work due to the novel coronavirus. Here, at the Manufacturer & Business Association (MBA), we recognize that people expect fast, convenient, engaging ways to learn in their workplace, and they want meaningful, engaging virtual training programs, as well. To maintain such high standards, we’ve adapted all of our regionally recognized professional development courses and workshops into virtual offerings to meet this growing demand. Free, one-hour virtual courses such as Coaching Employees Remotely, Applied Decision Making, and Managing Stress for Positive Results were among the first offerings available online, with many more to come! Over the past few weeks, we’ve been incorporating platforms that will make current offerings including our Leadership for Team Leaders and Supervisory Skills series available as live, online options for participants. We’re also adapting our professional development curriculum to address the challenges of managing your staff remotely. Although the MBA firmly believes that traditional classroom learning is an unparalleled resource for workplace training and development, we hope that these new, virtual offerings will give your organizations the flexibility and tools needed to equip your teams with the skills and resources needed to propel your operations forward. To learn more about our latest virtual offerings and requirements, visit www.mbausa.org!

“Employers with employees taking physical proximity precautions due to COVID-19 will not be required to review the employee’s identity and employment authorization documents in the employee’s physical presence,” DHS said. The physical documentation review requirements will not be excused if any employees are physically present at a work location. “Employers that avail themselves of this option must provide written documentation of their remote onboarding and telework policy for each employee.” Employers must still inspect the Section 2 documents over video conference, fax or email and obtain and retain copies of the documents within three business days. Employers are instructed to enter “COVID-19” as the reason for the physical inspection delay in the additional information field in Section 2.

Your local seed source

Tracy Daggett, PHR, is the manager of Professional Development Training Services at the Manufacturer & Business Association (MBA). Contact him at 814/833-3200, 800/815-2660 or tdaggett@mbausa.org.

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mbabizmag.com • MAY 2020

HR Q&A | GET ANSWERS WHAT KEY POINTS SHOULD EMPLOYERS KNOW ABOUT THE FAMILIES FIRST CORONAVIRUS RESPONSE ACT (FFCRA)? As part of the Families First Coronavirus Response Act (FFCRA) signed into law by President Trump on March 18, 2020, two laws were enacted that provide workers with paid leave for reasons related to the coronavirus (COVID-19) pandemic.• The “Emergency Family and Medical Leave Expansion Act” allows 12 weeks of partially compensated FMLA leave to care for a child whose school or child care facility has been closed due to COVID-19. • The “Emergency Paid Sick Leave Act” requires employers to provide 80 hours of paid sick time to employees in specified circumstances related to COVID-19 exposure and prevention. The legislation requires covered employers to post a notice of the FFCRA requirements in a conspicuous place on its premises. The U.S. Department of Labor (DOL) has provided separate versions of this notice for federal and nonfederal employees. Employers should familiarize themselves with the new leave requirements to ensure compliance. The DOL issued the following frequently asked questions (FAQs) regarding this notice requirement. See www.dol.gov for more information or contact the Manufacturer & Business Association’s HR Hotline at 814/833-3200, 800/815-2660 or email hrservices@mbausa.org.

Tips for Engaging Telecommuting Employees The coronavirus disease 2019 (COVID-19) pandemic has caused unprecedented changes for many industries. As social distancing is encouraged, gatherings with more than 10 people were banned and stay-at-home or shelter-in-place orders for all nonessential employees were issued, many employers have asked their employees to work from home. For some employees, working from home is business as usual. For others, this may be the first time they’ve telecommuted. This working arrangement may seem exciting at first, but it can lose its luster over time, resulting in disengaged employees. And, when employees aren’t engaged, their productivity and motivation can suffer. It’s up to managers to keep their telecommuting employees engaged. Listed below are five ways you can keep employees engaged while they work from home during the COVID-19 pandemic and beyond. Prioritize Communication Remote employees can often feel like they’re left out of the loop. As such, it’s important for managers to communicate on a daily basis. Consider scheduling a daily check-in to see how employees are doing during this new working arrangement and if you can do anything to help them. Be sure to communicate any important company news as it presents itself, too. Set Expectations Be sure to communicate your expectations of your employees while they work from home. Employees who are aware of what your expectations are will be more motivated to meet those expectations. If you want employees to be online for specific hours of the day, communicate that. If you want a daily report of what they are working on, be sure to ask. For more information, contact the Association’s HR & Legal Services team at 814/833-3200, 800/815-2660 or hrservices@mbausa.org.

Rose Bruno, PHR, SHRM-CP,

is an HR consultant at the Manufacturer & Business Association. Contact her at rbruno@mbausa.org.

MAY 2020 • mbabizmag.com

Association Recognizes Contributions of Local Educator, Industry Supporter The end of this school year may not have been what anyone expected, but the ability to be responsive and find new ways to engage students — be it remote learning or through new programs — has always been one of the hallmarks of General McLane Superintendent Rick Scaletta. Scaletta, who is retiring after 40 years of service in the district, has helped drive the school system’s thriving music and performing arts program, but also its involvement in technical training and education. For a good part of his tenure, the district’s chief administrator has been a staunch supporter of bridging the skills gap by working with local industry and manufacturers to offer a variety of programs and classes to empower students with the 21st century skills needed to succeed today. “We have been truly fortunate to find a partner in Rick Scaletta,” says Manufacturer & Business Association President and CEO John Krahe. “He has been receptive and forward thinking in how he and his administrative team and educators have worked to create new opportunities in technical education, and he has been an avid supporter of our annual MFG Day program and inspiring the next generation about the importance and opportunities that come with manufacturing careers.” In the early ‘90s, the district began actively engaging students involved in engineering classes with more hands-on experience. Over the years, the district continued to expand and enhance its offerings and, in 2012, utilized an NTMA personality benchmark assessment of 33 ideal employees to help profile students who would be best suited for careers in industry. From that, Scaletta became more involved in working with industry on how these employers could assist General McLane students. “Most educators are like me. I went to kindergarten, and I went to school for another 12 years. Then, I graduated and went to college for four years. Then, I started working in a school while attending grad school. And so, when I look back, I’ve been in school 56 years,” Scaletta explains. “So, what do I know about the careers we’re preparing kids for and the systems and facilities that they would be working in? A big

thing that’s happened, I think wonderfully, in the past 10 years, is we are talking more with industry. We are looking at their facilities. They’re looking at what we do. There’s a level of collaboration I haven’t seen in my 40 years.“ Today, General McLane offers students many STEM-focus programming, including its Academy of Medical Arts and Engineering and Manufacturing Academy. Its robust offerings provide students opportunities to utilize its STEM Lab, which includes 3-D printers, CNC machines and CAD. According to Scaletta, the development of such a diverse curriculum has been the result of working with educators, groups such as the Erie County Career Pathways Alliance and Career Street, and a wide range of industry partners. Rob Cooney, manufacturing manager at Plastikos, who has worked with Scaletta for a number years, describes him as an avid learner, who was intrigued by the level of sophistication, automation and technical capabilities during a renovation tour at the company in June 2015. Scaletta’s interest and enthusiasm resonated with Cooney and his team. “I remember him asking me during the tour what our biggest challenges were. I informed him that it is our inability to recruit technician level staffing as a result of a lack of training in our area. Quite often in the past (and even today some), we hired young men and women two to three years after they graduated from high school who found out that either college wasn’t for them or they stumbled through various jobs that didn’t have a clear career path. Our desire was to change this and engage students earlier on in high school to show them the various opportunities that we have here. Coupled with our extensive in-house training capabilities, it yields a recipe for success.” General McLane ultimately formed a Manufacturing Academy to expose students (and their parents) early on in high school about thriving manufacturing careers available to them. “Since Plastikos’ initial involvement in developing this program with GM, it has been opened up to a handful of other local companies and other school districts in our area — Girard, Millcreek, Fort LeBoeuf — have

Rick Scaletta General McLane Superintendent

ED U C AT I O N PROFILE followed suit and developing similar programs all aimed at developing an alternate path for students who might not want to attend college or aren’t sure exactly what they want following high school,” says Cooney. Thus far, the company has hired several GM students who have successfully completed the Manufacturing Academy as well as internships in its facility. “This all began with a very strong desire that Rick has to collaborate with local industry to meet our needs and to also offer students alternate pathways toward successful longterm careers following their high school graduation,” Cooney adds. In 2017-2018, General McLane embarked on a project to equip students with the tools to become inventors and entrepreneurs. James W. Parker Middle School utilizes the Inventionland curriculum in which seventh graders have the opportunity to walk through the nine-step invention process, developing and pitching their ideas. General McLane High School students now utilize the Ice House Entrepreneurship Program curriculum, as well. The program, added in the 2018-2019 school year, enables participants to engage their entrepreneurial mindsets and acquire the tools that empower them to succeed with 21st century workforce skills, such as critical and creative thinking, collaboration and problem solving. “Our mission statement says, ‘Empower students to be all they’re capable of being.’ And so, if that means college, fine,” says Scaletta. “If that means being a machinist who is doing a great job, fine. Whatever it is, I hope that we have the pathways established for these students to find out where their skills are and get them to where they belong.” Congratulations on all your efforts and your retirement, Rick!

mbabizmag.com • MAY 2020

The MBA would like to recognize some of the many employers in our region that have contributed in various ways to the COVID-19 relief response. Please join us in thanking them, as well as our numerous health-care and support organizations, for helping our community through this time of crisis. If you would like your organization recognized in a future issue, please contact us at www.mbabizmag.com/call-for-covid-19-emergency-supply-sourcing/. ABRAM’S NATION, LLC 4726 High Profile Drive Gibsonia, PA 15044 Website: www.abramsnation.com Contribution: Medical grade, fabric masks. ACE WIRE SPRING & FORM CO. INC. 1105 Thomson Avenue McKees Rocks, PA 15136 Website: www.acewirespring.com Contribution: Supplied springs and wire forms for medical machines and applications in the past, and registered under the Commonwealth of Pennsylvania’s Critical Medical Supplies Procurement Portal. AUTOMATION DEVICES, INC. 7050 West Ridge Road Fairview, PA 16415 Website: www.autodev.com Contribution: ADI is providing vibratory feeding equipment for medical companies that manufacturer Viral Transport Media, and COVID-19 test kits, and capping equipment to customers that manufacture pump components for sanitizing soaps. BARNHART TRANSPORTATION 9251 W. Main Street North East, PA 16428 Website: www.barnhart-trans.com Contribution: Barnhart Transportation and ShipSmith are partnering with Richard Rawlings and the Gas Monkey Foundation to provide Gas Monkey Energy Drink to COVID-19 first responders and health-care workers across the country. Barnhart Transportation is donating its trucks, fuel and drivers to the effort. C&J INDUSTRIES 760 Water Street Meadville, PA 16335 Website: www.cjindustries.com Contribution: C&J and other local businesses are working together to print and assemble face masks that are being delivered to local hospitals. ERIE COMMUNITY FOUNDATION 459 West 6th Street Erie, PA 16507 Website: www.eriecommunityfoundation.org Contribution: Established the COVID-19 relief fund along with partners Highmark/AHN Saint Vincent, Erie Insurance, Hamot Health Foundation, United Way and the Housing Authority of the City of Erie and awarded more than $667,000 to 41 local nonprofits.

MAY 2020 • mbabizmag.com

FRANKLIN BRONZE PRECISION COMPONENTS 655 Grant Street Franklin, PA 16323 Website: www.franklinbronze.com Contribution: Nonperishable food items to Community Services of Venango County for distribution to local families in need. GANNON UNIVERSITY 109 University Square Erie, PA 16541 Website: www.gannon.edu Contribution: Engineers at Gannon University used 3D printers to make the frames for prototype face shields, which were being donated to UPMC Hamot, AHN Saint Vincent and LECOM. Also working with Industrial Sales & Mfg. , Polymer Molding Inc. and Paramount Die Corporation. GREAT LAKES AUTOMATION SERVICES, INC. 8835 Walmer Drive McKean, PA 16426 Website: www.glasi.us Contribution: Donated its supply of protective eyewear to Allegheny Health Network St. Vincent Cancer Institute. GUY CHEMICAL CO. INC. 150 Dominion Drive Somerset, PA 16501 Website: www.guychemical.com Contribution: Making FDA-approved hand sanitizer for first responders. INDUSTRIAL SALES & MFG 2609 W. 12th Street Erie, PA 16505 Website: www.ismerie.com Contribution: Partnering with Gannon University to provide face shields to a team of doctors and medical staff in Erie and Cincinnati. LOGISTICS PLUS 1406 Peach Street Erie, PA 16501 Website: www.logisticsplus.net Contribution: Working to bring supplies into the United States to support local hospitals and nursing care facilities to keep front-line doctors and nurses protected and able to function. Also assisting employers with personal protective equipment (PPE) supplies. MATRIC GROUP 2099 Hill City Road Seneca, PA 16546 Website: www.matricgroup.com Contribution: Building personal protective face equipment with their 3D printers to assist with the current shortage. First shipment was made to NYC Presbyterian Hospital.

MUNOT PLASTICS, INC. 2935 W 17th St. Erie, PA 16505 Website: www.munotplastics.com Contribution: Working with several industry leaders to manufacture face shields for COVID-19.

RED LETTER HOSPITALITY 17 Main Street North East, PA 16428 Website: www.rl-hospitality.com Contribution: Providing food for health-care workers, first responders and those organizations essential to keeping the community running safely and smoothly.

PARAMOUNT DIE CORPORATION 4180 Route 6N Edinboro, PA 16412 Website: www.paramountdie.com Contribution: Partnered with Gannon University to provide face shields to a team of doctors and medical staff in Erie and Cincinnati. The company stamped more than 5,000 of them.

SARAH A. REED CHILDREN’S CENTER 2445 West 34th Street Erie, PA 16506 Website: www.sarahreed.org Contribution: Several of the Center’s children expressed an interest in learning how to sew and have formed a Sewing Club, led by Art & Recreational Therapy Department staff, to assist with face masks.

PENN UNITED TECHNOLOGIES 799 N. Pike Road Cabot, PA 16023 Website: www.pennunited.com Contribution: Made a rotary die to produce thousands of N95 mask fabrics.

SZYMANSKI CONSULTING 8127 Nathan Circle Erie, PA 16509 Website: www.szy.com Contribution: Helped with monetary donations for items such as food, medicine and art supplies, as well as food in local pantries, and helped organizations working remotely from home for no cost. Also donated money and supplies to the Anna Shelter, books to the little book library and made cards for long-care nursing home residents.

PENN STATE BEHREND 4701 College Drive Erie, PA 16563 Website: behrend.psu.edu Contribution: Researchers at Penn State Behrend and Case Western Reserve University partnered with manufacturing companies in Erie and Ohio to produce face shields for medical professionals. Local companies include Port Erie Plastics, Munot Plastics and Bliley Technologies.

TAMARACK PACKAGING 11124 Mercer Pike Meadville, PA 16335 Website: www.tamarackpackaging.com Contribution: Producing hundreds of masks for medical professionals, including the Meadville Medical Center. TEAM HARDINGER TRANSPORTATION AND LOGISTICS 1314 W. 18th Street Erie, PA 16502 Website: www.team-h.com Contribution: Hardinger Logistics is transporting 11 loads (and counting) of mobile testing and treatment centers for FEMA to Georgia and Texas.

PHOENIX LASER SOLUTIONS 7799 McHenry Street Meadville, PA 16335 Website: www.phoenixlaser.com Contribution: Manufacturing aerosol boxes designed to protect doctors, nurses and other health-care professionals from infectious disease.

WABTEC 100 Airbrake Avenue Wilmerding, PA 15148 Website: www.wabteccorp.com Contribution: Partnered with Tronix3D to provide personal protective equipment (PPE) for Excela Health, a leading health system provider of advanced medical care in Pennsylvania.

THE PLASTEK GROUP 2425 West 23rd Street Erie, PA 16506 Website: www.plastekgroup.com Contribution: Molding to donate face shields to protect against COVID-19. PLASTIKOS 8165 Hawthorne Drive Erie, PA 16509 Website: www.plastikoserie.com Contribution: Medical mold company’s parts are used in several life-saving devices to treat and/or test for COVID-19.

II-VI INCORPORATED 375 Saxonburg Blvid. Saxonburg, PA 16056 Website: www.ii-vi.com Contribution: Shifted its operations to increase production capacity of components for molecular diagnostics testing systems.

POLYMER MOLDING INC. 1655 W 20th Street Erie, PA 16502 Website: www.polymermolding.com Contribution: PMI provided a production tool and assembly assistance to Gannon University for their protective face shield initiative. Gannon’s program will provide 6,000 face shields to hospitals and first responders in Erie County.

mbabizmag.com • MAY 2020

PRSRT STD US POSTAGE PAID ERIE, PA PERMIT #199

Stick with what works. 96% of businesses that choose UPMC Health Plan stay with UPMC Health Plan. You’ve given a lot of thought to your employees’ health coverage. And you’ve come to a familiar conclusion – nothing’s better than UPMC Health Plan. Choose us for affordable plan options. Full in-network access to UPMC along with other doctors and hospitals in the community. Care when you travel. Service from a designated Health Care Concierge. And health tools that keep up with busy lives and schedules. All this is worth sticking with, don’t you agree? To learn more, visit UPMCHealthPlan.com/employer. #stickwiththeplan

Business Magazine - May 2020

Articles inside

Why small businesses can’t wait any longer for affordable health insurance. Jezree Friend

HR Q&A

The MBA recognizes the many member companies that have shown their support to our community during the COVID-19 crisis

The MBA recognizes the many contributions of retiring General McLane Superintendent Rick Scaletta to technical education

HR CONNECTION

Velocity Network (VNET

BUSINESS BUZZ

PEOPLE BUZZ

A Show of Support