Business Magazine May 2022 by MBA Business Magazine

May2022

July Business Magazine

Nonprofits and Charitable Giving: The positive impact of giving back

BUSINESS VOL. XXX NO. 7 | JULY 2017

BUSINESS

VOL. XXXIV NO. 7 | JULY 2021

Your nonprofit could be the best organization in the state, but if you don’t market it effectively, you may be another “best-kept secret.”

BUSINESS VOL. XXXII NO. 1 | JANUARY 2019

MAGAZINE

Erie County

COLLABORATION KEEPS COMMUNITIES, WORKPLACES SAFE AND HEALTHY

SPOTLIGHT Q&A:

NONPROFIT LEADERSHIP

SPOTLIGHT Q&A:

LAKESHORE COMMUNITY SERVICES MARKS 35 YEARS

NETWORKING AND MORE:

SPECIAL COVERAGE OF MBA EVENTS, MEMBER HAPPENINGS

BETHESDA LUTHERAN SERVICES

ROAR’S® 2017 CHARITY — MERCY CENTER FOR WOMEN

SPECIAL SECTION:

MBA MEMBERS MARK MILESTONE ANNIVERSARIES

CELEBRATING 100 YEARS

Why Area Employers Are Revved Up About Roar®

LEARN ABOUT THE PROFESSIONALS MAKING A DIFFERENCE IN THEIR COMMUNITIES

SPOTLIGHT Q&A:

PNC LOOKS AHEAD TO NEW OPPORTUNITIES IN NEW YEAR

Advertise in July’s Nonprofits and Charitable Giving: The positive impact of giving back special issue of the MBA Business Magazine and promote your programs, services and brand to our more than 15,000 readers and potential donors in the tri-state region. It’s an exciting marketing opportunity that you don’t want to miss!

REATER ES!

and a portion of ur gift!

a stock gift or n.

ADVERTISING OPTIONS United Way of Erie County 650 East Avenue, Suite 200 Erie, PA 16503 Phone: 814/456-2937

Corporate Office: 31 West 10th Street, Erie, PA 16501 814/452-1432 www.ymcaerie.org

Living United Leads to Successful Students and Thriving Families

Profile: $1,400EEOC Opens EEO-1 Reporting Portal

CO M PAN Y PR O FIL E

Poverty is a complex social issue and will take significant effort to crush, but by leveraging resources smartly and working differently, equity can be realized and the insidious cycle of poverty in Erie County will be broken. United Way is investing in leveling the playing field for low-income children and their families who face barriers to success. Simply put, breaking the cycle of poverty means breaking down these barriers. We believe all children should have equal opportunity to receive a quality education!

CO M PAN Y PR O FIL E

At 160 Years, the Y is Here for Good

for 2019 and 2020 Data Includes 600 words of copy, photos, contact information and company logo.

United Way of Erie County is a local social impact organization on a mission to crush poverty in our community. We envision a collaborative community where all students succeed and all families thrive. That’s LIVING UNITED.

Very few organizations, for profit or nonprofit, are able to be relevant, nimble, connected and valued for 160 years as the YMCA of Greater Erie. From establishing Erie County’s first library to creating a program with aim to mainstream juveniles and working alongside law makers to develop legislation to fund after-school childcare, the Y has been here for good. Its mission remains unchanged: to put Christian principles into practice through programs that build a healthy spirit, mind and body for all.

BY THE

investment in the future workforce of our community. To directly address the root causes of generational poverty, United Way brought the community schools model to Erie County in 2016. When a traditional public school is transformed into a community school, an entire culture shift takes place and resources are brought into the school building that address the specific barriers preventing students from being successful. A community school becomes a hub, rich with resources for students and their families. Community schools represent a strategy, not a program.

United Way simply could not carry out our mission of crushing poverty without dedicated corporate partners investing in this work.

There are currently 10 community schools serving more than 6,000 students and their families throughout Erie County in the Girard School District, Iroquois School District and Erie’s Public Schools. What is a community school corporate partner? Corporate Partners fund the Community School Directors (CSD), a critically important position. CSDs are employed by United Way (not the school district) but embedded in their respective community school, becoming the “co-pilot” to the principal and school team. Many Corporate Partners also offer valuable in-kind support in additional to their financial support. They understand this is not only an investment in our most precious human capital, but also a strategic

NUMBERS

Community School Corporate Partners • Accudyn Products, Inc. • American Tinning & Galvanizing • Bonnell’s Auto Group • Custom Engineering • Erie Insurance • Eriez Magnetics • Highmark Blue Cross Blue Shield • Lincoln Recycling • Matrix Tool, Inc. • McInnes Rolled Rings • Parker Lord • Reddog Industries, Inc. • Reed Manufacturing Company • Smith Provision Company, Inc. • Team Hardinger Transportation Company • TechnipFMC • Wabtec Corporation • Widget Financial • Women United for Community Schools

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When young men migrated to urban centers from family farms looking for work, they relied on the Y for language education and job skills. When GIs got of their ships after WWII, young soldiers came to the Y as their “home away from home.” With the baby boom, families turned to the Y for childcare and family programs.

Profile Space Reservation Due: FRIDAY, MAY 20, 2022

To learn more and become a United Way community school corporate partner, please contact: Laurie B. Root, senior vice president at 814/456-2937 Ext. 223 or laurie@unitedwayerie.org.

& growing

participating businesses

of the American lifestyle — the Y is woven into the fabric of Erie County and the nation. In early 2020, the Coronavirus (COVID-19) pandemic took the lives of thousands and infected thousands more. For an organization like the Y, one whose strength is founded in bringing people together, COVID-19 prompted the Y to quickly pivot operations and move into response mode adapting services and programs to continue serving the community during this health and economic crisis.

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support children learning in a virtual and/or hybrid model.

student experiences

Within just 48 hours of the governor’s stay-at-home order, the Y applied for and received an exemption waiver to offer the “essential” workforce childcare service and support families with free meals for children. The Y moved health and well-being classes to online communities and created connections when it was necessary to be apart.

Food insecurity for children persists, and available school the Y is one of the only local nonprofits to continue its feeding program and experiences partners supplement school meal distribution.

There’s a bright future ahead, but the only way to get there is to evolve and adapt. Over the past 160 years, the Y has proven that by bringing together the best know-how, best people, best programs and best practices, it can reinvent itself to remain relevant and responsive to the community.

WHAT CAN YOU DO?

Over the years, the Y has been a leader in offering camping, swimming, basketball, night school, English as second language classes, the USO, Youth and Government, and hundreds of other important elements

Profile Materials Due: FRIDAY, MAY 27, 2022

As the pandemic lingered into the school year, the Y evolved its Before & After School program into full-day remote learning to

The Y’s 2019-2023 strategic plan fluidly outlines a futuristic pathway that is adaptable even in light of the current health and economic environment. The Y’s approach is nimble and rooted in financial strength to increase impact and preserve by a donation toinitiatives the Ymaking for future generations. Major include: childcaretransportation and education, childhood 8, as we will provide to hunger relief, chronic disease prevention 2,000 area students. Your donation programs, facilities, technology and staff.

Inspire the next generation of manufacturers

Career Street on Erie Gives Day, August Manufacturing Day 2017 for more than will enable middle and high school students from across County toit visit But the YErie can’t do it alone — needs you! manufacturing exhibits, experience hands-on demonstrations and learn about all the diverse manufacturing career opportunities that are available. To deepen your

involvement in the community through the Y, contact Tammy Roche at 814/452-1432 Ext. 252.

www.CareerStreetErie.org jpontzer@CareerStreetErie.org 814.464.8614

Special thanks to American Tinning & Galvanizing for making this profile possible.

mbabizmag.com • JULY 2021

Help us pave the way for a skilled and engaged workforce.

Local Nonprofit Social Service Provider 5712 Iroquois Avenue, Harborcreek, PA 16421 | 814-899-7664

Psychiatric Residential Treatment, In-home Family Therapy, & Therapeutic Foster Care

Erie’s domestic violence agency providing free and Family Services of NW PA is a leading nonprofit service confidential services including:

YOUR GIFT CAN MAKE A GREATER IMPACT ON ERIE GIVES!

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provider across Northwest Pennsylvania, offering a continuum • Transitional Housing of care and high quality, 24/7 Hotline Service comprehensive innovative programs and services designed to • Education and Training Emergency Shelter • Programs families for Childrenand transform lives. Counseling and Advocacystrengthen Legal Representation

Counseling 814-454-8161

239 East 12th Street Erie, PA 16503 814-836-4153

Learn more and donate now at www.hys-erie.org/ArtsCenter

Business Community Card Shelter Ad Services $210 655 West 16th Street Erie, PA 16502

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to Housing, Help,

814.866.4500 • FSNWPA.org

Half-page Ad

Make a difference with an online gift, a check, a stock gift or even your IRA minimum distribution.

Erie Gives is a project of The Erie Community Foundation with support from our generous sponsors.

Revolutionizing Trauma-Informed Care through Expressive Arts Therapies

A Pathway

A ministry of the Sisters of St. Joseph of Northwestern Pennsylvania

Tuesday, August 10 8:00 a.m. to 8:00 p.m. www.ErieGives.org

dation with

Services Adoption Services Big Brothers Big Sisters

2014 Roar on the Shore Non-profit Beneficiary

Give to your favorite nonprofit(s) on Erie Gives and a portion of the prorated match will be added to your gift!

Call us at 814-454-0843 with any questions.

bout Erie Gives.

YMCA of Greater Erie

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stions.

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Nonprofit Profiles

United Way of Erie County United Way of Erie County

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Quarter-page CONFIDENCE Ad $525 16

... and Hope

JULY 2017 • mbabizmag.com

Do you have confidence in your social service liability insurance policy to address the unique exposures of your organization? No two organizations are the same so why should their liability policies be “off-the-shelf”? In the event of a major claim, your liability insurance policy can be the last line of defense to protect the bottom line and the important work that you do.

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Text REMIND to 814-580-5846 to receive updates about Erie Gives.

JULY 2018 • mbabizmag.com

ADVERTISING CONTACT INFORMATION:

Contact Chris Peterson at cpeterson@mbausa.org or Frank Mehler at fmehler@mbausa.org 814/833-3200 or 800/815-2660

mbabizmag.com

al nu PA An IN th E 13 AD M

BUSINESS VOL. XXXV NO. 5 | MAY 2022

MAGAZINE

SPOTLIGHT Q&A:

WICKETT & CRAIG PROUD OF ‘MADE IN PA’ LEATHERS

SPECIAL SECTION: PENNSYLVANIA-BASED FIRM OFFERS ONE-SOURCE SOLUTION FOR INSURANCE, FINANCIAL SERVICES

2022 SHOWCASE OF MANUFACTURERS

FEATURES WHAT’S INSIDE | FEATURED STORY

Made in PA Business is the bedrock of our economy, future.

COVER STORY | LOCAL PROFILE

Duncan Financial Group The third-generation family owned and operated firm has a proud history — and future — in Pennsylvania.

SPOTLIGHT Q&A | INDUSTRY

Matt Bressler, vice president of Sales and Operations at Clearfield Leather (dba as Wickett & Craig) in Curwensville, Pennsylvania, shares his view as a Pennsylvania manufacturer and one of only two remaining vegetable tanneries operating in the United States.

DEPARTMENTS 14

BUSINESS BUZZ

PEOPLE BUZZ

WHAT’S NEW

EVENTS 33 NETWORKING AND MORE See exclusive coverage of our annual Women in Leadership IMPACT Luncheon!

EDITORIAL LEGAL BRIEF | UPDATE

AWARDS AND PROMOTIONS

HR CONNECTION

LEGAL Q&A

READ ON THE GO! For the most current Business Magazine updates, visit mbabizmag.com

WORKPLACE TRENDS

GET ANSWERS

COMPANY PROFILE | INNOVATION

Feature Photography Matt Kleck MKleck Photography

Contributing Writers Eileen Anderson Sarah Fetchko Alexandra Iwanenko William Speros Rachel Tserkovniak

Addtional Photography iStockPhoto

Advertising Sales Frank Mehler 814/833-3200 fmehler@mbausa.org

Design, Production & Printing Printing Concepts Inc. printcon@erie.net

Chris Peterson 814/833-3200 cpeterson@mbausa.org

On the Cover: Founded in 1978 in Irwin, Pennsylvania, Duncan Financial Group’s team offers a one-source solution for insurance and financial services. See page 4 for full story.

Association is dedicated to providing information and services to its members that will assist them in the pursuit of their business and community interests. – Board of Governors

Manufacturer & Business Association Headquarters: 2171 West 38th Street Erie, PA. 16508 Pittsburgh: 600 Cranberry Woods Drive, Suite 190 Cranberry Township, PA 16066 814/833-3200 |800/815-2660 | www.mbausa.org

© Copyright 2022 by the Manufacturer & Business Association. All rights reserved. Reproduction or use of editorial, pictorial or advertisements created for use in the Business Magazine, in any manner, without written permission from the publisher, is prohibited. Unsolicited manuscripts cannot be returned unless accompanied by a properly addressed envelope bearing sufficient postage. The magazine accepts no responsibility for unsolicited manuscripts or artwork. The Business Magazine and Manufacturer & Business Association do not specifically endorse any of the products or practices described in the magazine. The Business Magazine is published monthly by the Manufacturer & Business Association, 2171 West 38th Street, Erie, Pa. 16508. Phone: 814/833-3200 or 800/815-2660.

Widget Financial names next chief executive officer.

ON THE HILL | RESOURCES

Why Second Chance Hiring is a viable solution to the worker shortage. Eileen Anderson

SHOWCASE OF MANUFACTURERS | SPECIAL SECTION

24 Mission Statement: The Manufacturer & Business

How Parker LORD is strengthening its position to better serve global customers.

EXECUTIVE PROFILE | BANKING

Executive Editor Karen Torres ktorres@mbausa.org

Why doing business in the Commonwealth is no longer a “Hobson’s choice.” William Speros and Alexandra Iwanenko

Celebrate the many companies that are proud to manufacture in the Keystone State.

COMPANY PROFILE | ANNIVERSARY

Modern Industries marks 75 years as an industry leader.

LET’S TALK If you are seeking legal services, we should have a conversation about: • How we strive to achieve each client’s objectives • How we invest in our people • How we are thought leaders • How our firm has grown to a diverse staff of over 90 • How we’ve been recognized nationally • How we serve our communities • How we have worldwide capacity Let’s talk. Call us at 814-459-2800. Or visit kmgslaw.com/LetsTalk to learn more.

Knox McLaughlin Gornall & Sennett, P.C. Erie

North East | Pittsburgh | Jamestown, NY 814-459-2800 | www.kmgslaw.com

WHAT’S INSIDE | FEATURED STORY

MADE IN PA:

BUSINESS IS THE BEDROCK OF OUR ECONOMY, FUTURE

When it comes to jobs, wealth and economic strength, small businesses are essential to the future of the Keystone State. In Pennsylvania, there are nearly 1 million small businesses that employ 2.5 million individuals — representing almost half of our private workforce. These businesses are the bedrock of our economy and prosperity, and the reason why fostering a pro-business climate is more essential than ever today. One of the most robust industries of these small businesses is manufacturing — supporting industries across the world, from automotive and aerospace, to plastics and electronics, as well as medical, energy and technology firms. And that’s not all. According to statistics from the National Association of Manufacturers (NAM), manufacturers in Pennsylvania are one of the greatest wealth generators and job creators in the Keystone State, accounting for 11.42 percent of the total output and employing 9.63 percent of the workforce with average of 540,000 manufacturing employees in Pennsylvania in 2020. In fact, at a recent manufacturing caucus, officials estimated Pennsylvania’s manufacturing industry was the eighth largest in the country, with an economic impact of $92 billion.

Manufacturing investments create ripples across the economy, creating jobs and growth in other industries as well. According to experts, every dollar in final sales of manufactured products supports $1.33 in output from other sectors — the largest multiplier of any sector. In this special edition of the MBA Business Magazine, we’ll highlight the many manufacturers and other businesses that are proud to operate here in PA. One such company is the family owned and operated Duncan Financial Group, founded in Irwin, Pennsylvania in 1978, which has been assisting employers and individuals for three generations.

this unique company, his views as a Pennsylvania manufacturer and one of only two remaining vegetable tanneries operating in the United States. Plus, don’t miss our 2022 Showcase of Manufacturers, recognizing all the great companies that are producing parts and products in Pennsylvania. To learn about all the ways the Manufacturer & Business Association can assist your organization in achieving business success here in the Keystone State, visit mbausa.org!

We’ll also talk with Matt Bressler of Wickett & Craig in Curwenswille, located in the heart of central PA, on

PROUD TO BE MADE IN PA!

COVER STORY | LOCAL PROFILE

Duncan Financial Group’s team of professionals are experts in their fields, providing businesses and individuals with exceptional service and support. For businesses, Duncan offers insurance/risk management, group benefits, retirement plans, and accounting. For individuals, they offer insurance, estate planning, wealth management, and tax services.

Pennsylvania-Based Firm Offers One-Source Solution for Insurance, Financial Services Headquartered just 30 miles outside Pittsburgh — the heart of the state’s steel and manufacturing industry — Duncan Financial Group is proud to call Irwin, Pennsylvania home. For three generations, the family owned firm has provided businesses and families with comprehensive insurance and financial services — and, more importantly, confidence. “It means a great deal to be able to successfully help people through three generations,” says Chairman and Chief Executive Officer David Duncan, CFP. “People who have car accidents. People who have had loved ones pass. People who have problems with the IRS. We help people with all different types of financial problems, and it’s very satisfying to know that we’ve been able to do that for 44 years.” Big enough to matter and small enough to care, Duncan Financial Group prides itself on putting its customer first — a way of doing business instilled by David Duncan’s father, the late John “Jack” Duncan, when he established the firm as an independent insurance agency in 1978. “My father always said, ‘If you take care of your clients, everything else will be fine,’ ” states David Duncan. “ ‘ If you don’t take care of your clients, it doesn’t matter how successful you are at the other parts of business, ultimately, you’ll fail.’ ”

MAY 2022 • mbabizmag.com

It’s a philosophy that certainly has served the company and its clients well over time. Soon after David joined the business in 1979, they expanded to include financial services, such as securities and financial planning. Over the years, wealth management was added, followed by tax and accounting, and several smaller insurance agencies as well. In 1996, Duncan affiliated with Keystone Insurance Group, a prestigious multistate network of independent agencies — helping broaden the firm’s reputation and market position. Then, the unexpected happened. In 1997, Jack Duncan passed away suddenly at the age of 57. Not long after, a bank approached David and his brother, John Jr. (president of the Insurance Division), to sell the business, but they turned down the offer, making one of the most important decisions ever — to keep the company in the family and remain an independent firm. “The planning that my dad had done made it so that my brother and I were able to give my mom financial security for life, and we didn’t have to do it in a fashion that kept us from building our business,” says David Duncan. “Mom ended up with financial security, and we had the capital to continue to grow our business, which, I would tell you, at least 95 out of 100 businesses that lose their main owner at age 57, they don’t survive.” Duncan Financial Group has not only survived but also thrived. Recognized in 2019 as one of the fastest-growing companies in western Pennsylvania by the Pittsburgh Business Times, the firm presently has offices located across Pennsylvania, as well as Strongsville, Ohio; Atlanta, Georgia and as far away as Laguna Nigel, California to service its clients nationwide. For employers, Duncan offers commercial insurance/risk management, group benefits, retirement plans and accounting. For individuals, they offer insurance, estate planning, wealth management, and tax services.

John “Jack” Duncan established the insurance side of Duncan Financial Group in 1978 in Irwin, Pennsylvania. His client-focused philosophy still guides the company today, which is headquartered on Main Street in Irwin, Pennsylvania.

“The uniqueness of our organization is that we can help employers across the board — property and casualty insurance, 401k and retirement plan, key man or business perpetuation life insurance, group health insurance, taxes and accounting services,” says David Duncan. “Knowing all those things about the client allows us to be able to provide them with much better advice because of the depth of our relationship and the depth of our knowledge of their operations.”

Experts in Their Fields

Duncan Financial’s strength of service is connected to its “deep bench” of expertise — represented by more than 100 professionals who are experts in their fields. “The people who do our property and casualty and commercial insurance focus solely on that. We’ve got a team that does 401k, and other retirement plans. We’ve got people who prepare and plan people’s taxes, both for businesses and for individuals,” explains David Duncan. “All those areas have different areas of expertise, and we’ve assembled a team of people to make all their financial matters work together in a coordinated, comprehensive and strategic manner.” President and Investment Advisor Representative Brian Duncan, CFP, CLU, who is the third generation of the Duncan family to lead the business, is proof of the importance that Duncan has placed on expertise. A 2021 National Association of Independent Life Brokerage Agencies award winner, he has been recognized as a trailblazer in his field.

President Brian Duncan and his father, Chairman and CEO David Duncan, are proud of carrying on the Duncan business legacy with a focus on the future.

Leng and his team also have been instrumental in helping clients address the challenges of workers’ compensation claims. He is the author of the international bestsellers, The Laws of Insurance Attraction, as well as Stop Being Frustrated & Overcharged, is co-founder of Keystone CompControl, the nation’s largest single network of Workers’ Compensation specialists, and is even an instructor for the Institute of WorkComp Professionals. He also developed Duncan’s Employer Success Program™, which helps business owners build and protect their financial future. “Employees touch every aspect of a business, and by helping them better manage their employees, in terms of hiring, keeping them safe, focusing on how and why they do things, it ultimately will help their profitability. If we can help them manage that better,” says Leng, “they’ll have more productive employees and a more profitable organization.”

Exceptional Service and Support

At Duncan Financial Group, each line of business offers clients unparalleled service and support. For example, while Duncan’s investment advisers help employers and employees make good decisions about their 401k, their thirdparty administration team ensures they are compliant with all the Department of Labor and IRS regulations. “They’re extremely passionate about positive client outcomes and that they have a comfortable retirement with dignity,” David Duncan explains. >

“We’re always working toward our credentials, and we have incentives in place to really help people with mentorship, and growing in their discipline and expertise,” Brian Duncan says. Such expertise has enabled Duncan Financial Group to build a solid reputation, particularly in the areas of commercial insurance and risk management. The company is a one-stop-shop for insurance needs, providing expertise in the areas of general liability, umbrella/excess liability, business auto, property and equipment, cyber, as well as workers’ compensation. In fact, Executive Vice President and Chief Risk Officer David Leng, CPCU, CIC, CBWA, CRM, MWCA, is widely considered one of the brightest minds in the insurance industry due to his unique Risk Profile Improvement Process, saving clients more than $60 million in premiums and overcharges since 2004. “We take the time to understand each business, to understand the issues and challenges that they’re facing,” Leng states, “to not only reduce their rates and make them more attractive to insurance companies, but what they need from an insurance standpoint, so we can design a program that could help them achieve their goal of surviving when disaster strikes.”

Founded in 1978 and headquartered in Irwin, Pennsylvania, Duncan Financial Group is a comprehensive insurance, risk management and financial services firm. For businesses, Duncan offers insurance/risk management, group benefits, retirement plans, and accounting. For individuals, they offer insurance, estate planning, wealth management, and tax services. Owned and operated by the Duncan family, the firm employs more than 100 professionals with offices located across Pennsylvania as well as Strongsville, Ohio, Atlanta, Georgia; and Laguna Nigel, California, serving clients nationwide. Headquarters: 311 Main Street, Irwin, PA 15642 Phone: 724/863-3420 Website: duncangrp.com

Executive Vice President and Chief Risk Officer David Leng, CPCU, CIC, CBWA, CRM, MWCA, is a leading authority on insurance and risk management. He is the author of the international bestsellers, Insured to Fail, The 10 Laws of Insurance Attraction, Turning Premiums Into Profits, and Stop Being Frustrated & Overcharged (by Your Workers’ Compensation Program).

Duncan also helps employers address their significant Fiduciary Liability Risks through a complimentary Fiduciary Audit process. Duncan complements its services with a robust Employee Financial Wellness Program as well. Team members offer timely webinars on topics such as Social Security, debt restructuring and debt repayment, college funding, Medicare, facing inflation and even budgeting, which can be viewed any time, anywhere. “For most people, 401k plans are their largest investment asset yet they don’t know how to invest it, how to grow it. If there are financial challenges, there isn’t much support in many 401k plans. Our Employee Financial Wellness Program helps employees reach their retirement goals,” says David Duncan. In the group benefit space, Duncan offers employers critical information on benchmarking, compensation and benefits information — helping their organizations stand out. “We take a deep dive with employers and collaborate with their budget and their economic circumstances to put a plan together that will not only help their employees and their families, but also to maximize employee retention and the employees’ appreciation of their program,” says Brian Duncan. In addition to simple, traditional, fully insured health insurance plans, Duncan can help employers with establishing and maintaining group captives, HSAs and HRAs, and self-funding (even for as low as 25 lives or more). “For some employers, it makes sense to accept that risk,” says Duncan, “and we can help.” For business owners, Duncan is a one-source solution, offering commercial insurance and personal insurance as well. “Whatever you need — auto, boat, home or umbrella coverage — we have over 60 different insurance companies that we can shop to get you the best price,” says David Duncan. “Duncan offers a unique Premier Personal Risk Management Program for business owners and executives that connects their personal insurance to their business coverage, so it all fits together.” “They obviously have more complex exposures and insurance program needs, so we have a team that integrates their personal and their business coverage, so that they don’t have any gaps,” he continues. “At the end of the day, they’re in the best place, with everything working together.”

For employers who are looking at the future of their business, Duncan also has a business perpetuity program. “With all of our expertise, we can help them make assessments of the tax impact, the estate planning impact, other legal documentation they may need,” says David Duncan. “Then, in many cases, the life insurance-related products, to help fund and make sure that the transition happens successfully, no matter what the circumstances are.”

Focused on the Future

Planning for the future is what Duncan does best as it looks for new ways to perpetuate success. According to Duncan, a big part of that picture is by providing continuity through its team of professionals. The company provides a strong mentoring program to ensure that knowledge and best practices are passed on to the next generation, and continues to be pro-active in both its recruiting and retention efforts. In fact, a 2021 calculation of Duncan’s retention put it at 88 percent — a credit to the firm’s four core values: stay humble, hungry, smart and dedicated to service. “If you go back 44 years,” explains Brian Duncan, “that was what we put forth. Really, all of those relate to delivering the best that you can for the client. Those are the kind of people who fit in really well here and have great careers as we continue to grow across all of our businesses.” Just as Jack Duncan did in 1978, Duncan Financial Group understands the importance of staying focused on the future — and having the team that can “make it all work together.” “We’re very optimistic about our growth, and we think we’ve got a strategy to grow almost no matter what the environment is,” says Brian Duncan. “We’re still very excited about wherever we can go next.” Securities offered through Registered Representatives of Cambridge Investment Research, Inc., a Broker/Dealer, Member FINRA/SIPC. Investment advisory services offered through Investment Advisor Representatives of Cambridge Investment Research Advisors, Inc., a Registered Investment Advisor. Cambridge and Duncan Financial Group, LLC and its subsidiaries are separate entities.

Duncan Financial Group has a prove n recruiting and retention program, which has enabled it to grow its services and its workforce. The company has plans to grow through upcoming mergers and acqui sitions.

Duncan Financial Group is constantly looking for ways to better service its clients.

MAY 2022 • mbabizmag.com

Success requires change. “There are always challenges that face your business. You can generally prepare for the common, reoccurring challenges. The harder challenges are the ones that you cannot anticipate.” — Harvey Downey, president of NaviTek Machining Corp. NaviTek Machining Corp. is unique in the machining industry for its ability to produce both one-up parts and high-volume production machining. Customers also use NaviTek because of its quality certifications in both medical (ISO 13485:2016) and aerospace (AS9100:2016) generally found at much larger companies. According to Harvey Downey, president of NaviTek, the most important part of staying competitive is being willing to change.

“Back in 1993 when I bought the company, I had a sign made that read: Success requires continuous improvement, and continuous improvement requires continuous change. Normal will never be back. Now, 29 years later, that sign is still posted in the same place. And perhaps more meaningful than ever.” During good times and bad, having a healthy and open relationship with a bank is invaluable. When NaviTek needed a stronger banking relationship, they turned to Marquette.

“I moved all our banking over to Marquette in 2019. I knew the decision-makers and the board were all local. So they were willing and able to adapt to fit our needs — not the other way around. “Marquette’s people have made all the difference. They are truly committed to my business.” MarquetteSavings.bank/business

SPOTLIGHT Q&A| INDUSTRY

Wickett & Craig Proud of ‘Made in PA’ Leathers Manufacturing is the foundation of Pennsylvania, producing an $85 billion impact on the economy and positioning the Commonwealth as the eighth largest producer in terms of manufacturing output in the United States. Here, Matt Bressler, vice president of Sales and Operations at Clearfield Leather (dba as Wickett & Craig) in Curwensville, Pennsylvania, shares his view as a Pennsylvania manufacturer and one of only two remaining vegetable tanneries operating in the United States. Wickett & Craig is marking its 155th year in business in 2022. Tell us more. Founded in 1867, Wickett & Craig is a world premiere vegetable tannery. Vegtanning is a natural, eco-friendly process that produces durable, exquisite leathers recognized for their depth of color and rich patina. Simply put, our leathers not only endure, but get better with age. Although the business began in Toronto, Canada, Wickett & Craig has been calling Central PA home since 1991. How did this come about? Wickett & Craig was in Toronto, Canada for 123 years. However, in 1989, the city of Toronto thought it was going to get the ’92 Olympics, so it actually expropriated a handful companies from the city limits. Wickett & Craig was one of them. Literally, Toronto said, “We’re taking your property. You need to get out of Toronto.” At the same, here, in my hometown of Curwensville, Pennsylvania, there was an abandoned cheese factory ideal for Wickett & Craig’s operations. Curwensville was already a tannery town because of Howes Leather, a sole bend and shoulder tannery, which is no longer in existence. The labor rate was right, and there were 16 acres with a 180,000-square-foot, relatively new shell of a building. It turned out to be the right place at the right time.

Describe your output and operations today. In this small “two traffic light town” in the middle of Pennsylvania, we employ about 90-people at our state-of-the-art facility where we produce about 3 million square feet of both light and heavyweight leathers each year.

Please describe your customer base and some of the most popular products made of your leathers. Our customer base is very unique. One minute, I can be on the phone with someone from Ralph Lauren and, the next minute, I will be talking to an Amish man at a phone booth.

Wickett & Craig is known for its unique veg-tanning process. Please explain. Our starting material is a byproduct of the beef industry. We dehair, tan, color and finish the leather all here onsite. The tree bark extract comes from tree farms where the wood is sold for furniture, and the bark is concentrated and sold into the tanning industry.

The diversity of customer base is what keeps us in business. We make leather for the travel goods industry (bags, luggage, briefcases, etc.) the equestrian trade (saddles, tack and harness), pet goods (collars and leashes), high-end custom footwear, belts, wallets, holsters, motorcycle bags, radio cases, lineman belts and also a huge amount of custom leather goods made by small crafters.

We also have our own wastewater treatment facility, so all of the water from our process is treated here. The solids that come from the treatment process are used as a fertilizer on local agriculture fields and the water, after being treated, is released to the West branch of the Susquehanna River. This too is something to be proud of, and we consider ourselves as being very sustainable and part of the story told by our customers.

How proud is Wickett & Craig to manufacture in PA? We are very proud to have Curwensville as our home. What better story is there than to display this “awesome belt” that was handcrafted by a leather worker, and the leather come from a 150-plus-year-old tannery in “middle of nowhere” PA (that actually uses tree bark to tan the leather)! What’s the best way for our readers to learn more? Follow us on social media or visit our website, wickett-craig.com.

47.6 230 104.3 120 54.4 235 106.6 130 59.0 245 111.1 120 54.4 0.75 19.05 ----200 At Workpartners®, we call our unique approach to human capital 90.7 management People Activation. We believe it’s the key to ensuring 80 that your company and employees flourish. That includes providing 36.3 outstanding 250 mental health support for your workforce. May is Mental Health Awareness Month, and this year’s theme is “Together for Mental 113.4 Health.”105 Our LifeSolutions® employee assistance program offers services that help your employees cope with stress, anxiety, and depression. 47.6 Our RxWell® 250 app complements those solutions with self-managed support113.4 on people’s journey to better emotional, physical, and mental health. Members of MBA save 10 percent when working with our 120 mental health CELEBRATING VIBRANT MENTAL 54.4 services. To learn255 more, visit work.partners/mba. HEALTH IN MAY—AND ALL YEAR. 115.7 130 59.0 245 111.1 120 analytics | advocacy | absence | technology 54.4 1.00 25.40 ----200 90.7 80 36.3 255 115.7 105 47.6 255 115.7 120 54.4 “At Loesel-Schaaf,” adds Loesel, 255 115.7 For more than 97 years, Loesel-Schaaf Insurance “clients and staff proclaim, ‘We Integrated risk management 130 Agency, Inc. has been an independent multi-line Coverage that keeps up with your industry. make a difference,’ in both their 59.0 insurance agency, offering a wide array of products 245 lives and in the community.” and services. Growing to four separate divisions, 111.1 Intelligent advice encompassing just about every insurance need possible, 120 Programs that support your goals. the Agency has become one of the largest “one-stop 54.4 shops” for businesses and individuals across the tri-state 1.25 area and beyond. LOESEL-SCHAAF 31.75 Custom-designed peace of mind -“Having a professional staff averaging 25 years of INSURANCE AGENCY, INC. Insurance that works as hard as you do. -insurance industry experience, we effectively solve -3537 West 12th Street problems for our clients,” says Doug Loesel, President. -“We have a vast reservoir of knowledge from which to Erie, PA 16505-3650 For your peace of mind 200 draw and a team approach is often utilized. Someone on Affordable solutions that protect Phone: 814/833-5433 90.7 staff has most likely tackled just about any challenge and your lifestyle. Fax: 814/838-6172 80 together we can find a solution.” 36.3 Because circumstances change, Loesel-Schaaf offers a 255 For your lifestyle and needs complimentary review of policies, personal or business, to 115.7 Help with your Medicare choices. ensure adequate protection. 105 47.6 255 115.7 MAY 2022 • mbabizmag.com 120

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Eriez designs, manufactures, and markets industrial equipment that separates metal. Our equipment removes dangerous metal contamination from food processing lines, concentrates desirable minerals in mining applications, recovers valuable metals in recycling operations, and much more. We drive revenue for our customers and protect their brand.

Proudly founded in Erie in 1942, Eriez is now a global force with nearly 1,000 employees in 13 subsidiaries on 6 continents

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LEGAL BRIEF | UPDATE

Doing Business in the Commonwealth No Longer a ‘Hobson’s Choice’ state whose statute expressly permitted its courts to exercise personal jurisdiction over out-of-state businesses registered to do business here. In Mallory v. Norfolk Southern Railway Co., a unanimous Pennsylvania Supreme Court recently held that a business that is neither incorporated nor has a principal place of business in the Commonwealth cannot be subject to personal jurisdiction simply because it registered to conduct business here.

William Speros is a partner at MacDonald Illig Attorneys. He counsels his clients on commercial and government contract formation and disputes, and litigates related matters in state and federal courts. The Pennsylvania Supreme Court recently answered a lingering question: Can businesses be sued in Pennsylvania based solely on being registered to do business here? What is Personal Jurisdiction? Personal jurisdiction refers to the authority of a court to issue orders, rulings and opinions over litigants. The Fourteenth Amendment of the U.S. Constitution guarantees that no person, including business entities, shall be deprived of due process of law. Part of the right to due process is the right not to be forced to defend yourself in courts in a state where your business has no real connection. The U.S. Supreme Court has established that personal jurisdiction is warranted where a defendant’s contacts with a state are so significant that they render

Alexandria Iwanenko is an associate at MacDonald Illig Attorneys. She is a member of the firm’s Government Services, Labor & Employment, and Litigation Practice Groups. the corporation “at home” there. Under established case law, a business is “at home” in two states: where it is incorporated and where its principal place of business is located. Additionally, personal jurisdiction may be warranted wherever the business continuously and systematically serves that state’s market. Corporate Registration in the Commonwealth Generally, companies are required to register in all states where they conduct business, and plaintiffs have historically argued that registration amounts to a consent to personal jurisdiction. Until recently, Pennsylvania’s long-arm statute, i.e., the law that permits a state to exercise personal jurisdiction over out-of-state defendants, supported this argument. In fact, the Commonwealth was the only

In Mallory, a Virginia resident filed a claim against a Virginia corporation in a Pennsylvania court, even though none of the relevant activity occurred in Pennsylvania. The Court held that Pennsylvania’s statute created a “Hobson’s choice,” forcing entities seeking to do business here to either register and submit to personal jurisdiction or not do business in Pennsylvania at all. Accordingly, because the statute conditioned business registration on consenting to personal jurisdiction, the Court struck down the statute as an unconstitutional violation of the Fourteenth Amendment right to due process. With the decision, Pennsylvania has now joined the vast majority of states that are “anti-consent” states, including New York and Ohio. Tips For Pennsylvania Business Owners Businesses would be wise to weigh the cost and benefits of potentially litigating in the states where they register to conduct business. You should be aware of whether such states are consent-byregistration or anti-consent states, as anticonsent states provide more robust due process protection. In addition, you should ensure that your transactional documents — all of your contracts, grants and leases — include provisions that expressly set forth the law that governs the contract and the proper venue for litigating disputes. Some advance consideration, as well as carefully crafting the terms and conditions that govern your contractual relationships, can go a long way toward providing peace of mind. For more information, contact Bill Speros at 814/870-7764 or wsperos@mijb.com.

BUSINESS BUZZ | WHAT’S NEW

MANUFACTURING ADVANCED EXPO COMING TO ERIE, KERSEY

Manufacturing Advanced Expo, presented by NWPANTMA and NWIRC, featuring NEFF as the premier sponsor, will be held from 10 a.m. to 3 p.m. May 3 in Kersey and May 5 in Erie, Pennsylvania. According to organizers, the events will showcase the latest advancements in automation technology, robotics, manufacturing, and how they complement the skilled workforce in northwestern Pennsylvania. Vendors will demonstrate the latest manufacturing technology for a smarter and more productive shop floor, and how technology solutions can ease workforce challenges. Educational sessions will highlight advanced technology and applications. The May 3 event will be held at Red Fern in Kersey and May 5 at the Ambassador Banquet & Conference Center in Erie. Free lunch is provided, along with a Poker Run with $500 in prizes at each event. Both events are free, but registration is required at www.nwpa-ntma.com/expo.

The Manufacturing Advanced Expo will showcase the latest advancements manufacturing technology.

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PEOPLE BUZZ | AWARDS AND PROMOTIONS ELLWOOD GROUP PROMOTES BICEHOUSE TO GENERAL COUNSEL

ELLWOOD Group recently announced the promotion of Craig M. Bicehouse as general counsel of the company, headquartered in Ellwood City, Pennsylvania.

Bicehouse began his career as a summer laborer at ELLWOOD City Forge (ECF) and later worked as a legal intern with ELLWOOD Group, Inc. (EGI) before joining the company in July 2014 as assistant general counsel. He is actively involved in Lawrence County as a current board member of the Lawrence County Economic Development Corporation and as a board member of the Lawrence County Foundation and the Lawrence County Chamber of Commerce. He was a member of Class 2 of the Lawrence County Leadership Program and was chair of this class. Bicehouse holds a Bachelor of Arts degree in sociology from Grove City College and a Juris Doctor degree from the University of Akron School of Law. Bicehouse graduated third in his class in law school and participated on the editorial board of the Akron Law Review.

WILCHER NAMED DIRECTOR OF CENTER FOR FAMILY BUSINESS AT PENN STATE BEHREND

ERIEZ® ANNOUNCES NELSON AS VP OF INTERNATIONAL OPERATIONS AND BUSINESS DEVELOPMENT

The Center for Family Business supports the needs of family-owned businesses in northwestern Pennsylvania, which make up about 90 percent of all small businesses in the region. Information and expertise in succession planning, estate planning, social media, management information, and other aspects critical to the success of family-owned businesses will be advanced by the new center.

According to Eriez Vice President-International Jaisen Kohmuench, Nelson will collaborate in developing global business strategies and assist regional Eriez sales directors in uncovering and cultivating business advancement opportunities across Europe, Middle East and Africa (EMEA) and Asia-Pacific (APAC) regions. He will be primarily responsible for coaching and advising local teams, with the overall goal of continuing Eriez’ strategic growth plans.

Mary Beth Wilcher has been named the director of the Center for Family Business at Penn State Behrend’s Black School of Business.

Wilcher has a proven track record as a visionary executive leader with more than 25 years of experience in both Finance and Marketing at the C-Level. Additional areas of expertise include: Wealth Management, Executive Coaching, Transformational Business Strategist, and the Development of Innovation and Organizational Change Agents.

Eriez® has announced the appointment of Eric Nelson as vice presidentInternational Operations and Business Development. Nelson worked for Eriez previously, serving the company as interim managing director of Eriez-China until 2018.

“Eric brings a wealth of international management experience,” said Kohmuench. “His accomplishments include spearheading numerous organizational turnarounds, developing international management teams, and optimizing the performance of many businesses within China and the Southeast Asia region.” Nelson earned a bachelor’s degree in Chinese language and literature, and a Master of Business Administration in global management. Established in 1942 and headquartered in Erie, Pennsylvania, Eriez is a global leader in separation technologies.

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LET’S OPTIMIZE YOUR ENERGY STRATEGY. LET’S OPTIMIZE YOUR ENERGY STRATEGY. LET’S OPTIMIZE YOUR ENERGY STRATEGY. LET’S OPTIMIZE YOUR ENERGY Judy STRATEGY. The energy market is constantly evolving. For you, Rosatti

The market evolving. you, The energy market is is constantly constantly evolving. For you, that spells that energy spells opportunity. By combining ourFor expertise opportunity. By combining our expertise with that spells opportunity. By combining our expertise with your needs, we can lead you to an energyyour planneeds, we can lead you to an energy plan that yieldsFor long-term savings. The energy market is constantly evolving. you, with your needs, we can lead you to an energy plan that yields long-term savings. The energy market is constantly evolving. you, that By combining ourFor expertise that spells yields opportunity. long-term savings. From upfront analysis to a tailored procurement strategy — that spells opportunity. combining expertise with your needs, we canBy lead you to anour energy plan diligence through implementation — our team can make From upfront analysis to a tailored procurement with your needs, we can lead you to an energy plan that yields long-term savings. energy a—key component driving your business forward. From upfront analysis to aintailored procurement strategy diligence through implementation — our that yields long-term savings. strategy — make diligence through — our team can energy a key implementation component in driving From upfront analysis to a tailored procurement teambusiness canInc. make energy key component in driving BidURenergy, is aforward. wholly ownedasubsidiary of NRG Energy, Inc. © 2020 NRG Energy, Inc. your From analysis to a tailored procurement All rights upfront reserved. 456480665 strategy — diligence through implementation — our your business forward. strategy — diligence through implementation — our team can make energy a key component in driving MAY 2022 • mbabizmag.com team canInc. make energy a key component in driving your business BidURenergy, is aforward. wholly owned subsidiary of NRG Energy, Inc. © 2020 NRG Energy, Inc.

Judy Rosatti MBA EnergyAdvisor MBA EnergyAdvisor Direct Phone: 814-314-1933 Judy Rosatti DirectRosatti Phone: 814-314-1933 Judy MBA EnergyAdvisor MBA EnergyAdvisor Direct Phone: 814-314-1933 Direct Phone: 814-314-1933

2455 Robison Road W Erie, PA 16509 Phone: 814/868-8130 www.lord.com

Parker LORD:

COMPANY PROFILE

Strengthening Our Position to Better Serve Global Customers A Period of Growth and Innovation It was the Roaring Twenties, and shortly after World War I when industrial and manufacturing business sectors saw unprecedented growth — soldiers were returning home, business ingenuity was vibrant, and jobs became increasingly plentiful, particularly in more populated parts of the country where various modes of transportation existed. For northwestern Pennsylvania and other states along the rust belt region this meant economic growth opportunities — consumer demand was on the rise. Inventions like radio and telephone merely scratched the surface of unparalleled 20th century innovations. The practicality of having access to automobiles made driving an ideal choice for consumers, albeit with challenges. Loud squealing of metal-on-metal contact at the leaf spring joints that supported the body of cars was prominent. Attempts to resolve the noise by attaching rubber to the metal failed — the vulcanized rubber used as a damper would not adhere to the metal. In 1924, Hugh Lord, a patent attorney in Erie, Pennsylvania, began working on a solution to the problem, which was the impetus for the founding of LORD Corporation (LORD), a diversified technology and manufacturing company that developed highly reliable adhesives, coatings, motion management devices, and sensing technologies to significantly reduce risk and improve product performance. Within three years of establishing his company, Lord figured it out — rubber bushings would be inserted into the eyes of the leaf springs to carry the weight. It was in that same year that the first sale for LORD was completed — General Electric would use LORD rubber mountings on its air compressors in trolly cars. Automakers like Nash Motors and Lincoln would later follow suit by using LORD engine mounts on their cars.

company’s technology portfolio and strengthening its position as a global leader in engineered materials and products. This strategic transaction turned the company’s strong materials science capabilities, electrification and aerospace products into highly complementary offerings. Parker is headquartered in Cleveland, Ohio, but the Erie, Pennsylvania location remains a flagship facility, with nearby plants in Cambridge Springs and Saegertown — responsible for production that serve global customers. For nearly a century, when many industrial and manufacturing plants have come and gone, in and around Erie, Parker LORD stands firm and is one of the largest employers in the area. Positioning for the Future In 2015, LORD opened the doors to its new state-of-the-art Summit Township manufacturing plant. The $100 million investment represented a huge economic victory for Erie. The 1 million square-foot facility enabled structural, and equipment upgrades to fill a strong backlog from former facilities on West 12th Street and Grandview Boulevard. The Cambridge Springs facility supports the electromechanical assembly product line for aerospace and industrial customers. This product line has seen rapid growth over the last

several years and has become very complimentary to the rubber-to-metal product that is produced for the Oil & Gas, Industrial, and General Aviation markets. In 2018, LORD broke ground on the Saegertown facility expansion project — an $80 million investment to help meet customer demand around the globe. This expansion project will be completed in 2023, adding 75,000 square feet to an already existing 250,000-square-foot building. Saegertown is the company’s largest specialty chemicals, adhesives, and coatings manufacturing facility. Materials developed at the site are used in the production of almost all passenger vehicles throughout the world. The plant produces a wide variety of LORD acrylic, urethane, and epoxy adhesives, as well as Chemlok® rubber-to-substrate adhesives – in addition to producing specialty intermediate chemicals and coatings products. As part of Parker Hannifin, Parker LORD continues to serve customers in growth industries while capitalizing on emerging trends, such as electrification and lightweighting. Together, the companies share nearly two centuries of collective rich history, passionate team members, and a winning culture committed to serving our customers, shareholders and communities.

Strength in Partnership In October 2019, Parker Hannifin (Parker), a Fortune 250 global leader in motion and control technologies acquired LORD — expanding the

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EXECUTIVE PROFILE / Banking

Widget Financial Names Next Chief Executive Officer Widget Financial has promoted executive vice president, Matthew Margosian, to be its next president and CEO.

Matthew Margosian President and CEO

Gail Cook CEO Emeritus

The $425 million-asset credit union announced Margosian, who most recently worked as its executive vice president and chief information officer, took his new role April 1. He is succeeding Gail Cook, who will be retiring after holding the role since December of 1996.

News of the retirement was first announced to staff during an all-employee meeting in October 2020. Since that time, Cook and Margosian have executed a robust succession plan to ensure a smooth transition. Cook will remain working at the Credit Union as an adviser for the remainder of the year.

“Matthew exemplifies every aspect of Widget Financial’s core values” said board chair Marko Jovanovich “He lives the credit union mission each day, and encourages a culture of serving our members. Matthew has been an influential part of every major credit union project over the past 19 years, and his experience makes him the ideal individual to lead this institution.”

Widget Financial has $425 million in assets and more than 110 employees who serve over 46,000 members throughout Erie and Crawford counties. Founded in 1936, a small group of General Electric employees formed a credit union to serve the employees of General Electric. In 2013, the credit union completed a name change to become Widget Financial. The new name was selected to help the credit union stand out in a crowded banking marketplace. Widget pays tribute to our GE Transportation legacy (widGET) and is an alliteration to many service industries around the Erie region; Widget is a familiar term in manufacturing, technology and education.

Margosian began working for Widget Financial in 2003 and was appointed executive vice president in October of 2020. He has held numerous leadership roles including chief information officer, and marketing manager. “Our board of directors made an excellent choice in naming Matthew as President and CEO of this Credit Union upon my retirement,” said Gail Cook. “Widget Financial will be wellserved by Matthew’s extensive knowledge and expertise in serving our members, our employees, and our community well into the future.” Cook has been the CEO of Widget Financial, formerly known as Erie General Electric Federal Credit Union, for over twentyfive years. Under her leadership, the credit union has grown from a small single location institution with $31 million in assets to one of Pennsylvania’s largest credit unions with $425 million in assets and eight locations. “I am grateful for the amazing leadership that Gail has shown during her career here at Widget Financial,” said Margosian “It has been a privilege working with her, and I am extremely grateful for the mentorship over the years. I look forward to guiding our future success through an unwavering focus on exceptional member service, alongside an outstanding leadership team.”

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Widget Financial is a local not-for-profit credit union that is shared by more than 46,000 members throughout Erie and Crawford counties. Main Office: 2154 East Lake Road, Erie, PA 16511 Phone: 814/456-6231 Fax: 814/580-9722 Email: info@widgetfinancial.com Website: www.widgetfinancial.com

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ON THE HILL | RESOURCES

Second Chance Hiring is Viable Solution to Worker Shortage Eileen Anderson is the director of Government Relations at the Manufacturer & Business Association. Contact her at 412/805-5707 or eileenanderson@mbausa.org. Tired of talking heads spouting words and statistics? I am. State the facts, state the problem, and give me some options. The job market may get much tighter — the unemployment rate in February was 3.8 percent. Pennsylvania has a longterm worker shortage and demographic problems: a contracting workforce, an older population and weak population growth below the national average. In 10 years, Baby Boomers will walk out the door. Larger companies are hiring thousands of workers, luring them with generous wages, benefits, bonuses etc., creating a huge problem for smaller companies. Target recently announced starting wages of $15 to $24 per hour. Pennsylvania employers will have to figure it out. We are not China where President Xi Jinping aims to create more workers by lifting the ban on the one-child per family limit. Employers can consider creative solutions such as making their workers more productive through technology, robotics, automation, and re-thinking credential requirements for hiring.

Employers also can look beyond traditional labor pools and train underutilized workers. Some have stepped up efforts to hire the disabled and those from nontraditional backgrounds and with criminal records. Re-entrants are an underutilized talent pool and can be trained and rehabilitated for a productive re-entry into the workforce. According to mycleanslatepa.com, “In Pennsylvania nearly one in three — or 3 million — people have a criminal record. Many have only minor convictions, while others have been arrested but never even convicted of a crime.” A number of large corporations, including Best Buy and Home Depot, have successfully hired re-entrants and have formed the Second Chance Business Coalition. The MBA held a program, “How to Tap into the Hidden Workforce: Learn from Experts,” on March 17 in Cranberry Township to explain the process of Second Chance Hiring, or re-entry hiring, of formerly incarcerated individuals. Employers willing to try may find a pipeline of engaged and loyal employees. Several key questions addressed include: Are re-entrants trustworthy? Employers look for capable and reliable workers. Hiring any worker off the street — not a re-entrant — can give you nothing but trouble. Second chance hiring is like hiring any employee. It is a weeding process to uncover undesirable personality and traits. Are there liability protections and financial incentives? Federal bonding insurance is available for liability protection,

providing a business insurance policy that protects employers against loss of money or property due to employee dishonesty. The bond is good for six months up to the amount of $5,000 at no cost. PA Work Opportunity Tax Credits provide up to $2,400 (25 percent off the first year’s qualified wages of up to $6,000) in tax relief for each qualifying hire who works at least 400 hours. How do I go about hiring? Schedule a meeting with Dorenda Hamarlund, one of the speakers at the MBA’s briefing. Representing the PA Department of Corrections, she is a workforce development specialist and the point person for employers. Before speaking with her, create a job description with location of work site, specific job skills needed, work requirements and include what type of re-entrants, given their background, will fit well into the workplace. Set a trial test period, designate a mentor, and establish a living wage for the potential hire. Obviously, this is an oversimplification of a complex process. Look at it this way: We are now at the bottom rung of the ladder in western Pennsylvania. The Commonwealth can’t achieve strong economic growth over the long-term without an expansion of the labor force. Once lawmakers see employers’ success with Second Chance Hiring, then the policies required can be created such as innovative reforms to liability, more relevant training in correctional institutions, and existing policies, such as occupational licensure, can be revised. If you are interested in learning more, contact me at eileenanderson@mbausa.org.

2022 SHOWCASE OF MANUFACTURERS CHANNELLOCK 1306 S. Main Street, Meadville, PA 16335 Phone: 800/724-3018 Website: www.channellock.com Founded in 1886, Channellock, Inc. is a worldwide leader in the manufacture of high-quality pliers and assorted hand tools. Family owned and operated, Channellock, Inc. has more than 4,000 U.S. wholesale and retail customers and ships to customers in 45 countries. D&E MACHINING LTD. 150 Industrial Drive Corry, PA 16407 Phone: 814/664-3531 Website: www.demachining.com D&E is a fully integrated producer of precision CNCmachined components and assemblies, manufactured to customer prints and specifications with applications in the Industrial, Aerospace, and Defense industries. ERIE STRAYER COMPANY 1851 Rudolph Avenue, Erie, PA 16502 Phone: 814/456-7001 Website: www.eriestrayer.com Erie Strayer Company, family owned since 1912, is a fourth generation industry leader in the designing, engineering and manufacturing of concrete batch plants. From custom ready-mix plants to highly mobile paving plants, ERIE’s rugged quality and timely after-sale support remain key to its success. ERIE also manufactures its own heavy-duty Tilt Drum Mixer, Liberty Computer Control Batching System and state of the art PLC-Based Automatic Material Handling Controls. The company remains under the direction of the Strayer family as it has for the last century. Kyle F. Strayer, great-grandson of the founder, is the President/CEO. HOWARD INDUSTRIES 6400 Howard Drive, Fairview, PA 16415 Phone: 800-458-0591 Website: www.howardindustries.com Locally owned, globally known leading manufacturer of interior and exterior architectural signage systems. Since 1928, the company has crafted high quality signs; developed over 120 sign components and offered the fastest production times known to the industry. Sign products include: Modular illuminated & non-illuminated aluminum post-and-panel systems; directory signs; pylons; patented Perma-Banners; also aluminum and acrylic ADA compliant interior sign systems with easy change capabilities.

MAY 2022 • mbabizmag.com

INDUSTRIAL SALES & MANUFACTURING 2609 West 12th Street Erie, PA 16505 Phone: 814/833-9876 Website: www.ismerie.com Quality contract machining, fabrication and assembly for OEMS since 1967. RON JONES HARDWOOD SALES, INC. 192 Howard St. Franklin, PA 16323 Phone: 814/438-7622 Website: www.ronjoneshardwood.com A family owned and operated business headquartered in northwest Pennsylvania, Ron Jones Hardwood Sales, Inc. specializes in the sales of premium Northern Appalachian Kiln Dried Hardwood Lumber from the Northern Region of United States. The company sells Hardwood Lumber worldwide and is building customer relations in North America, Asia, Europe and the Middle East. LINCOLN RECYCLING 1602 Selinger Ave. 986 French St. Erie, PA 16505 Meadville, PA 16335 Phone: 814/838-7628 814/724-2241 Website: www.lincolnrecycling.com Lincoln Recycling is a full-service recycling center located in Erie and Meadville and has provided quality recycling services to the tri-state area including PA, NY and OH for over 75 years. The company offers two drive-thru, dropoff locations in Erie and Meadville. It also offers pick-up service to its’ industrial and commercial customers placing containers onsite to fit their recycling needs. MATRIC GROUP 2099 Hill City Road, Seneca, PA 16346 Phone: 814/677-0716 Website: www.matric.com Founded in 1971, Matric has provided world-class Electronics Manufacturing Services (EMS) for 50 years. The company specializes in high mix/low to high volume contract assembly. Services include Surface Mount & Through-Hole Technology Assembly, Cable & Harness Assembly, Electromechanical Assembly, Aftermarket Services, and Obsolescence Management. Certifications include AS 9100, ISO 9001, ISO 13485, ISO 14001, NADCAP Accredited in Electronics, ITAR, RoHS, and ATEX/Ex Qan compliant, and a HUBZone business. From design to production, throughout a product’s lifecycle, Matric partners with customers to achieve their products’ highest potential.

Pennsylvania’s manufacturing industry comprises more than 14,500 establishments and more than 540,000 employees that represent both traditional and additive manufacturing. Along with national and international companies, small and medium size businesses have a significant presence here, and help continue the state’s manufacturing heritage. Here are just a few of those companies that are proud to manufacture in the Keystone State: JOSEPH MCCORMICK CONSTRUCTION CO., INC. Address: 3340 Pearl Avenue Erie, PA 16510 Phone: 814/899-3111 Website: www.jmccormickconstruction.com Family owned heavy highway construction company specializing in asphalt paving, excavation, site development, demolition and sanitary/storm sewer installation work for various state, county, city municipalities, commercial developments and local companies throughout Erie County. MFG TRAY COMPANY 6175 US Highway 6 Linesville, PA 16424 Phone: 814/683-4500 Website: www.mfgtray.com A leading manufacturer of high-strength, glassreinforced composite containers, trays, boxes, flats and totes. MICRO MOLD CO., INC. 4820 Pittsburgh Avenue, Erie, PA 16509 Phone: 814/838-3404 Website: www.plastikoserie.com Provides custom mold design & fabrication services along with plastics engineering support services to the medical device and electronics industries. PARKER LORD 2455 Robison Road West, Erie, PA 16509 Phone: 814/868-3180 Website: www.lord.com A diversified technology and manufacturing company developing highly reliable adhesives, coatings, motion management devices, and sensing technologies that significantly reduce risk and improve product performance. For more than 90 years, LORD Corporation has worked in collaboration with its customers to provide innovative aerospace, defense, automotive and industrial solutions. THE PLASTEK GROUP A world-class injection molding, rigid plastics processor. 2425 West 23rd Street, Erie, PA 16506 Phone: 814/878-4400 Website: www.plastekgroup.com Specializing in consumer packaging, Plastek is a global supplier for all customers’ plastic needs. Family owned and operated since 1956, and multiple industry award winner, Plastek is an integrated company with capabilities producing high quality custom & stock designs, tool & mold build manufacturing, molding & assembly, and added value services.

PLASTIKOS, INC. 8165 Hawthorne Drive, Erie, PA 16509 Phone: 814/868-1656 Website: www.plastikoserie.com Plastikos provides custom injection molding along with plastics engineering support services to the medical device and electronics industries. PLASTIKOS MEDICAL 8121 Hawthorne Drive, Erie, PA 16509 Phone: 814/868-1656 Website: www.plastikoserie.com Plastikos Medical is a state-of-the-art, medical injection molding company with a certified ISO-7 (Class 10,000) cleanroom molding floor, and which is strategically located just down the street from Plastikos. PRECISION PROFILES 45727 State Route 27, Titusville, PA 16354 Phone: 814/827-9887 Website: www.precisionprofilesllc.com Precision Profiles is a contract manufacturer specializing in the production of tight-tolerance, high-precision OEM steam turbine components for industrial and defense applications. The company also offers a full suite of CNC milling, machining, turning, saw cutting and wire EDM services. REHRIG PACIFIC COMPANY 1738 West 20th Street Erie, PA 16502 Phone: 814/455-8023 Website: www.rehrigpacific.com Manufactures recycle bins, milk crates and dairy crates, to name a few. WILLIS E. SOMMERS COMPANY 7033 State Highway 173 Cochranton, PA 16314 Phone: 814/425-2500 Willis E. Sommers Company is a full-service Transportation provider, specializing in hauling for the Pallet Industry. URBAN ENGINEERS 1319 Sassafras Street, Erie, PA 16501 Phone: 814/453-5702 Website: www.urbanengineers.com A multidisciplinary planning, design, environmental and construction support services consulting firm with 15 locations across the United States. JACOB A. WEAVER COMPANY 7048 State Highway 173 Cochranton, PA 16314 Phone: 814/425-2500 Jacob A. Weaver Company is a premier Pallet Manufacturer in northwest Pennsylvania serving all industries. mbabizmag.com • MAY 2022

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MAY 2022 • mbabizmag.com

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HR CONNECTION | INDUSTRY TRENDS SURVEY EXAMINES MANUFACTURING, ENERGY OUTLOOK FOR 2022 According to the spring 2022 edition of The Real Economy: Industry Outlook, robotics and automation will be crucial areas of focus for manufacturing and energy companies in the year ahead, especially as businesses across these sectors continue to navigate labor challenges adapt to supply chain disruptions and hone their digital strategies. Among the survey’s key findings: • Robotic density in manufacturing is on the rise, and as companies think of transforming supply chains and business models, they need to consider robotic investments as part of a broader digital strategy.

Disability Insurance Provides Extra Protection, Support for Your Work Team Over the past two years, you have most likely had more employees out on disability than you have had in a long while. I would like to take some of your time to explain why disability insurance is important and how it can help protect your employees and their families in the event they experience a disabling illness or injury. An illness or injury can happen at any time. Health insurance will help cover medical expenses, but what about the lost income from being out of work? Your employees may need money to keep their household going and to pay for things such as groceries and monthly bills. Disability insurance helps protect your employees and their families from the financial crunch of these unexpected health crises. Both short-term and long-term disability insurance gives your employees a percentage of their paycheck each month, depending on how much protection they have, should they become disabled. Short-term disability insurance helps protect income in the event of a disabling illness or injury such as a heart attack, pregnancy, or back injury. It offers the financial support your employees need so they can focus on recovery. Long-term disability insurance helps protect your employee’s paycheck after a serious accident or illness. It offers professional help for disability-related challenges such as legal specialists and financial and therapeutic counselors. A serious illness or injury doesn’t have to be a financial burden for your employees. Disability insurance is a key benefit that will provide value and a sense of security for your employees.

• In 2020, U.S. non-automotive manufacturers’ robotics orders, led by the electronics industry, surpassed those of the auto industry for the first time, and we expect this trend to continue. • Business investment in capacity, enhancements and technology will almost certainly lead to an increase in labor productivity, but overall production will continue to be plagued by labor shortages. Businesses should consider making strategic investments that will boost worker efficiency. MANUFACTURING DECISION MAKERS SEE NEED TO INVEST IN TECHNOLOGY TO SUPPORT HYBRID WORKFORCE Even though as many as 88 percent of manufacturing business decision makers plan to invest in technology to support a hybrid workforce during the next 12-18 months, only 34 percent of them, and 33 percent of IT decision makers in such firms, currently believe they are completely prepared with the technology in place to support a hybrid work environment, according to research from Riverbed / Aternity. The Hybrid Global Work Survey explored the state of hybrid working and identified the focal investment areas and technologies required to build long-term, high-performing workplaces. It was conducted by Sapio Research in September 2021, among nearly 1,500 business leaders comprising 750 business decision makers (BDMs) and 738 IT decision makers (ITDMs) from organizations in the United States, England, France, Germany, Australia, Switzerland, United Arab Emirates and the Netherlands. Industry sectors included oil and gas, finance and insurance, public sector and government, health care and pharmaceutical, manufacturing, retail, and professional services. Among the key findings was that offering a seamless hybrid-working environment has become a business priority, as the manufacturing sector looks to recover from the pandemic.

Sara Fetcko, GBDS, VBS, is a client relationship manager for Group Benefits at The Hartford Financial Services Group, Inc., which is a leader in property and casualty insurance, group benefits and mutual funds. For more information, visit thehartford.com.

The vast majority of manufacturing BDMs (96 percent) regard a hybrid working structure as being able to help them to recruit talent and remain competitive, and just over half (51 percent) of the business decision makers in the manufacturing industry believe that half (50 percent) of their workforce will remain hybrid post-pandemic.

Legal Q&A | GET ANSWERS HOW OFTEN SHOULD WE CONDUCT AN HR AUDIT?

State and federal employment laws often change, requiring organizations to revise their policies. HR Audits should be completed on a yearly basis in order to catch mistakes that can leave employers at higher risk of violations.

WHAT DO I DO AFTER THE AUDIT?

Audits are counter-productive if their results are not translated into action. Using recommendations from the audit team, HR and senior management must plan to implement changes as needed to improve efficiency, compliance or productivity.

HR Audits: One of the Best Ways to Minimize Potential Liability

HR Q&A

CAN THE MBA HELP ME GET STARTED? Employers interested in HR Audit Services Reviews or more information on handbook updates are encouraged to contact the Manufacturer & Business Association’s HR/ Legal team by emailing hr@mbausa.org or calling 814/833-3200.

HAVE AN HR QUESTION? GET ANSWERS!

The MBA recognizes that urgent employment issues can arise at a moment’s notice. Members can call our certified HR consultants and labor and employment law attorney anytime, at no charge for counsel on a broad range of workplace-related issues including: • • • • • • • • • • • • • •

Hiring and firing practices Company policies Compensation and benefits Employment law Employment agreements Workers’ compensation Affirmative Action Plans Unemployment compensation claims Employee handbook policies OSHA compliance Sexual harassment Family Medical Leave Act COBRA Americans with Disabilities Act

Call 814/833-3200 or 800/815-2660, or email hrservices@mbausa.org!

Conducting yearly HR audits are a vital step to ensure that employers are avoiding any legal or regulatory liability associated with their HR policies and practices. With constantly changing legislation, employers that lack formal audits can often be left with an increased risk of issues. What is an HR Audit? An HR audit is an objective review of a company’s HR policies, procedures, strategic direction, structure, resources, and ultimately, its contribution to the organization. Such an audit offers the opportunity to protect the company, establish best practices and identify areas for improvement, and can help evaluate whether specific practice areas are adequate, legal and/or effective. Here are some of the more common audit types: • Compliance: Examines how well the company is complying with federal, state and local laws and regulations. • Best practices: Compares company practices to those of companies identified as having exceptional HR practices, to help a company maintain or improve its competitive edge. • Strategic: Assesses the systems and processes within the company to determine whether they align with the company’s strategic plan. • Function-specific: Focuses on one specific area within the HR function (e.g., payroll and performance management). Where to Start? Follow these general guidelines for conducting an audit: • Determine the scope and type of the audit. It may be appropriate to conduct a comprehensive review of the entire HR department and its function, or target areas that make sense for review. • Develop the audit questionnaire. It will help guide the audit team in scrutinizing the designated areas for review, and also may include interviewing HR employees or department managers. • Collect the data. Using the questionnaire as a roadmap, the audit team conducts a thorough, extensive review. • Benchmark the findings. Comparing the findings to other firms in the industry can offer valuable information in determining the company’s competitiveness and for developing best practices for the future. • Provide feedback about the results. After the audit, it is important to report findings and recommendations to the HR department and senior management.

Rachel Tserkovniak, SPHR, is an HR consultant and trainer at the Manufacturer & Business Association. Contact her at 814/833-3200 or rtserkovniak@mbausa.org.

MAY 2022 • mbabizmag.com

THE BEST CAREERS ARE IN MANUFACTURING

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r s a e Y 5 7 g Celebratin 613 West 11th Street Erie, PA 16501 Phone: 814/455-8061 modernind.com

COMPANY PROFILE

Modern Industries: An Industry Leader in Precision Contract Machining, Heat Treating and Metals Laboratory Services Modern Industries is celebrating its 75th anniversary in 2022 as the area’s largest Heat Treating and Metallurgical Testing supplier in the tri-state area. According to the company, both divisions are the area’s “go-to” resource for customers who want the highest quality and valued services. Modern’s other two divisions, MachiningManufacturing and Products-Work Holding, sell mainly outside the Erie area throughout North America. While some of its customers have asked Modern to expand overseas, its owners come to the same conclusion every time, “at this time, we are committing our time, money and resources to the current locations who will service the surrounding communities and North America.” Modern currently employs 210 people who are located at six locations: two in Erie, one in Meadville, one in Kersey Pa., one in Pittsburgh and one in Dallas/Fort Worth, Texas. Modern’s Bright Future Modern is owned by three brothers who all work in the business — Dennis, Matt and Tim Sweny. All three are the second generation of the Sweny family to lead the business and started at Modern immediately after earning their engineering degrees. Today, the third generation of the Sweny family is beginning to learn the business as it prepares for the future. In fact, before and during the pandemic, Modern’s owners and Board made tough decisions to continue investing in their plant, equipment and people at a time that was

be greater numbers of people who want to be trained for industry. Perhaps the parents and colleges have given industry a bad name and we are now paying the price.” Worth Noting Modern Industries remains an industry leader and major boost to the manufacturing industry and region through its continued investments, including:

difficult. Their plan was to position themselves for a rapid rebound from the COVID-19 effects — and that’s exactly what happened. The company is now back to pre-pandemic levels and is forecasting growth for Modern’s four divisions to be 20-percent growth in 2022 and 15 percent in 2023. Modern’s Challenges Modern’s biggest challenges are like most companies today, “recovering and growing employment needs caused by the pandemic’s reactions,” states Co-President Dennis Sweny, “… to find good employees like we have today is so important for growth and very difficult. It is shocking to see the industrial skill needs in the Erie community workforce. It was bad before the pandemic, but I have never seen anything like this in my 43-year career. While the area trade schools and colleges are doing everything they can, it just isn’t enough. There needs to

• Machining Division — Invested $4 million in new equipment, added machine monitoring systems, continued certifications for AS-9100, IATF 16949, ISO 9001 and ITAR Registared. Apprenticeship Program and Training paid by Modern. • Heat Treating Division – Addition of the area’s largest and only 10 Bar Vacuum Furnace, installed a new operating and furnace control system, Continued Certification on NADCAP AC, AC-7102, ISO 9001, IATF 16949 and ITAR registered. • Materials Testing Division — Added new equipment; continued certification for NADCAP Testing #4319187722, GE S-400, PADEP – Water Testing, ISO-9001, PA Dept. of Agriculture — Dairy. • Employee Development — The company presently has more than 40 openings that need to be filled in 2022, offering increased wages at all levels, free training and benefits. For more information about Modern Industries, visit modernind.com.

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MAY 2022 • mbabizmag.com

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SPECIAL SECTION | NETWORKING AND MORE The Manufacturer & Business Association, in conjunction with the MBA Business Magazine and Sarah A. Reed Children’s Center, recently held the Women in Leadership IMPACT Luncheon both virtually and in person at the Association’s Conference Center in Erie. The event was sponsored by Highmark Blue Cross Blue Shield and Northwest Bank, along with centerpiece sponsor Potratz Floral Shop & Greenhouses. For more information about upcoming events, visit mbausa.org.

rship IMPACT ded this year’s Women in Leade . More than 80 participants atten y and inclusion in the workplace equit sity, diver on ed focus Luncheon, which

Adrienne Dixon, Ph.D., president and CEO of the Sarah A. Reed Children’s Center, was this year’s featured speaker.

Highmark Blue Cross Blue Shield was a sponsor of the event. Sarah A. Reed Children’s Cente r team members, Board members and guests (shown here with Dr. Dixon) enjoy ed the luncheon.

Northwest Bank also sponsored

the noontime presentation.

Keely Weschler of The Erie Community Foundation won the luncheon’s grand prize, a Vera Bradley bag and $150 in gift certificates toward MBA services.

Potratz Floral Shop & Greenhous es in Erie was a proud sponsor of the beautiful cente rpieces, which were taken home by guests.

mbabizmag.com • MAY 2022

PRSRT STD US POSTAGE PAID ERIE, PA PERMIT #199

Stick with what works.

94% of businesses that choose UPMC Health Plan stay with UPMC Health Plan. You’ve given a lot of thought to your employees’ health coverage. And you’ve come to a familiar conclusion — nothing’s better than UPMC Health Plan. Choose us for affordable plan options. Full in-network access to UPMC along with other doctors and hospitals in the community. Access to 24/7 virtual urgent care. Service from a designated Health Care Concierge. And digital health tools that keep up with busy lives and schedules. All this is worth sticking with, don’t you agree? To learn more, visit UPMCHealthPlan.com/employers.

Business Magazine May 2022

Articles inside

Modern Industries marks 75 years as an industry leader

Celebrate the many companies that are proud to manufacture in the Keystone State.

Widget Financial names next chief executive officer

Duncan Financial Group

Made in PA

Why Second Chance Hiring is a viable solution to the worker shortage