S e p t e mb e r 2 0 1 5
ERIE
OCTOBER 1, 2015
Bayfront Convention Center KEYNOTE SPEAKER PAUL TEUTUL JR. NOON
Presents
KEYNOTE SPEAKER JOHN RATZENBERGER 4 P.M.
Manufacturing Day is an annual event designed to highlight the importance of manufacturing to the economy and draw attention to the many rewarding jobs available in manufacturing fields. The goal of Manufacturing Day is to introduce as many people as possible to the important role played by manufacturing through open houses, tours, workshops and other events.
OCTOBER 1 – MANUFACTURING DAY CELEBRATION Exhibit Hall open from 9 a.m. to 4 p.m. Admission is FREE for all events; however, advance registration is required. Visit www.ErieMfgDay.com and click on Register Now or Event Information for full details or to register. • Robotics Demonstrations • Laser Technology • Interactive Exhibits
• Presentations on Innovation, Financing, Product Development • Career/Educational Opportunities • And much more!
OCTOBER 1 – WORKFORCE SUMMIT (11 a.m. – 3:30 p.m.)
In conjunction with MFG DAY, the Erie Regional Manufacturer Partnership will host a Manufacturing Workforce Summit for manufacturers, educators, community leaders and others interested in workforce development. Participation is FREE but requires separate registration. Visit www.ErieMfgDay.com and click on Event Information for details or to register.
OCTOBER 2 – OPEN HOUSE TOURS
Everyone is invited to take a tour of local manufacturing operations. Learn about today’s modern manufacturing and see first hand what types of products are manufactured are made right here in our region. Visit www.ErieMfgDay.com and click on October 2 Company Tours for details.
If you would like to participate as a sponsor, exhibitor or host a tour, visit www.ErieMfgDay.com.
BUSINESS M A G A Z I N E Manufacturer & Business Association
The Right People. The Right Job. / Page 9
VOLUME XXVIII, NUMBER 9
SEPTEMBER 2015
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September 2015
Blue Ocean Strategy Center
EDITORIAL >
FEATURES >
7 / Health Matters
3 / Spotlight
How workplace design can enhance performance, health and wellness.
Self-described serial entrepreneur Tom Walter shares his business background and the importance of leadership’s role in employment engagement, which he will present on at the MBA’s annual HR & Employment Law Conference on October 9 in Erie.
MICHAEL PARKINSON
13 / Legal Brief What employers should know about the Department of Labor’s proposal to raise the overtime salary exemption. JOHN M. PERSINGER
9 / Career Concepts Career Concepts Owner and President Marc Turner explains why more employers are choosing to onboard with staffing or employment companies.
11 / ERMP Summit tion Manufacturer & Business Associa
TR AI NI NG SCHEDULE
October November December
The Erie Regional Manufacturer Partnership (ERMP) is organizing a Manufacturing Workforce Summit in conjunction with the MBA’s two-day Manufacturing Day celebration, which kicks off October 1.
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VOLUME XXVIII, NUMBER 9
SEPTEMBER 2015
15 / On the Hill
GAIN
New Skills!
ly it tomorrow! Learn it today. App s ment and computer training program
expert As a leader in professional develop cturer & Business Association’s for more than 25 years — the Manufa e in today’s and skills you need to compet trainers deliver the knowledge business world.
NCE ENHACareer! Your
rer “AccuSpec Electronics uses the Manufactu supervisors & Business Association to certify our because it is a nationally recognized grow them helps that certification program into better leaders.” — Patty Schenker, PHR HR Manager AccuSpec Electronics
Leadership for Team Leaders
Huff, Technical Front row, from left: Graduate Laura Patty Schenker. Trainer Terry Cole and HR Manager Frye, Pradip Back row, from left: Graduates Shirley Upreti and Dustin Adair.
DEPARTMENTS > 5 / Business Buzz 16 / HR Connection
Learn about the candidates and why Pennsylvania’s November 3 election for Supreme Court candidates is going to make history.
< SPECIAL INSERT INSERT / Training Catalog See the Association’s upcoming professional development and computer training courses in our new quarterly Training Catalog!
The Right People. The Right Job. / Page 9
Read on the Go! For the most current Business Magazine updates, visit www.mbabizmag.com, fan us on Facebook and follow us on Twitter.
18 / HR Q&A 20 / People Buzz September 2015 > www.mbabizmag.com > 1
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MANUFACTURER & BUSINESS ASSOCIATION
HUMAN RESOURCE & EMPLOYMENT LAW CONFERENCE FRIDAY, OCTOBER 9, 2015
Join us for the Manufacturer & Business Association’s third annual HR & Employment Law Conference! Gather with human resource professionals for a full day of interactive sessions, thought-provoking information and numerous networking opportunities. For more information or to register, call 814/833-3200 or 800/815-2660 or visit www.mbausa.org. Special Thanks to Our Sponsors: Qualifies for (5.75) PHR/SPHR credits
The Manufacturer & Business Association. We don’t sell energy. We represent you, our members – employers who face increasing energy costs in an increasingly competitive environment. Through our new service, called EnergyAdvisors, we analyze your specific energy use, your energy needs, your energy costs. And then we work with pre-qualified energy suppliers who bid on your business, offering long-term fixed-rate pricing, variable rates indexed to the Day-Ahead Market and blended rate programs. What you receive are the best energy buys for your business. If you want to save big-time on your energy bills, call us at 814-833-3200.
2171 W. 38th Street • Erie, PA 16508 • MBAenergyadvisors.com 2 < www.mbabizmag.com < September 2015
SPOTLIGHT > Dubbed the “serial entrepreneur,” Tom Walter is a national speaker and co-author of the award-winning book It’s My Company Too! How Entangled Companies Move Beyond Employee Engagement for Remarkable Results. He also is best known as the chief culture officer of the Chicago-area caterer Tasty Catering and is a principal in nine other successful organizations. Here, Walter shares his business background and the importance of leadership’s role in employment engagement, which he will present on at the Association’s annual HR & Employment Law Conference on October 9 in Erie. To register, visit www.mbausa.org.
VOL. XXVII, NO. 9 SEPTEMBER 2015
You describe yourself as a “serial entrepreneur.” Please explain. I have founded or co-founded 31 businesses and bought three in the past 40-plus years. We currently have six operating companies and four real estate investments. The last five companies were co-founded by our staff who were in their twenties at the time of launch. I have an equity position in all of those companies. In addition, we have invested and/or facilitated in three companies that were started by current employees. How did you come to get involved with and invest in Tasty Catering? My two brothers and I owned three fast-food restaurants. We had opened the first of these in 1984. Some of our clients asked us if we could provide cold deli trays, boxed lunches and picnics. Those services were sold as an additional revenue stream for the restaurants. We then launched Tasty Catering as a standalone business in 1989 because of the increased demand. We were operating out of the back of one of the restaurants. In the spring of 1995, we bought a 5,000-square-foot warehouse and moved the catering business to this site. Business continued to grow rapidly, and, in 2005, we sold the last of the three restaurants, as well as the catering building, and moved into a 23,000-square-foot building. Financial needs were addressed with the restaurant’s cash flow/profits. We used bank financing for the purchase of the properties and for a line of credit. You are presently the company’s CCO — chief culture officer. Why did you decide on that title, and what does it mean? The title, chief culture officer, was actually given to me by one of our staff, who has since cofounded one of our companies — a creative agency. She told me that the Leadership Team had decided that if I focused on the culture, we would not need a CEO or president. Our employees had created our culture including the values, vision and mission, as well as our Big Hairy Audacious Goal using the book Good to Great by Jim Collins. Her statement was in reference to an Organizational Behavior statement; that is, Antecedents > Behaviors> Consequences. Our culture statement is the Antecedent. My job is to focus on the Behaviors, and the Consequences or outcomes should then be excellent. To paraphrase Peter Drucker, the outcome of every organization is directly related to the behaviors of the organization.
Contact: Karen Torres
Manufacturer & Business Association Board of Governors
Harry Eighmy Andrew Foyle Mark Hanaway Donald Hester Bill Hilbert Jr. Timothy Hunter Phil Katen C. Bruce Kern II Paul Kenny Jeff Plyler Mark Rose Greg Sbrocco Mike Weber
Editor in Chief
Ralph Pontillo rpontillo@mbausa.org
Executive Editor
Managing Editor & Senior Writer
John Krahe jkrahe@mbausa.org Karen Torres ktorres@mbausa.org
Contributing Writers
Michael Parkinson John Persinger
Career Concepts
Feature Photography
Additional Photography
Karen Torres
Advertising Sales
Patty Welther 814/833-3200 pwelther@mbausa.org
Design, Production Printing Concepts Inc. & Printing printcon@erie.net
The young lady that anointed me with that title was correct. I focus on the people; they focus on the organization. You believe that leadership has an important role in employee engagement. How so? Everything in an organization begins with leaders. Leadership is a way of life. Management is a job. Leaders are always watched, listened to and talked about. Effective and ethical leaders have effective and ethical staff. Conversely, ineffective and unethical leaders have ineffective and unethical staff. If leaders are ethical and live the organization’s culture, employee engagement should soar. You and your team have created and nurtured an employee-focused culture that has amassed more than 20 best places to work awards, including the American Psychological Association’s Psychologically Healthiest Workplace. What is one of the best lessons you’ve learned? Everyone is someone. Everyone must be treated with respect. What other topics can our members look forward to hearing about during your presentation on October 9? • A definition of employee engagement and an illustration, from evidence-based research, which proves that employee engagement is a financial asset; • A five-step formula for building employee engagement; and, • Videos featuring our employees discussing how the culture was constructed, how it is maintained, how we use financial transparency as an employee engagement tool, and one that illustrates incredible unexpected outcomes from high levels of employee engagement.
ON THE COVER: Career Concepts is a full-service, regional staffing firm that has been serving the northwest Pennsylvania area since 1967. Shown here are Staffing Manager Michael Kovski, Controller Colleen Jennings and Marc Turner, owner and president. For full story, see page 9. Mission Statement The Manufacturer & Business Association is dedicated to providing information and services to its members that will assist them in the pursuit of their business and community interests. – Board of Governors Manufacturer & Business Association 2171 West 38th Street Erie, Pa. 16508 814/833-3200 or 800/815-2660 www.mbausa.org © Copyright 2015 by the Manufacturer & Business Association. All rights reserved. Reproduction or use of editorial, pictorial or advertisements created for use in the Business Magazine, in any manner, without written permission from the publisher, is prohibited. Unsolicited manuscripts cannot be returned unless accompanied by a properly addressed envelope bearing sufficient postage. The magazine accepts no responsibility for unsolicited manuscripts or artwork. The Business Magazine and Manufacturer & Business Association do not specifically endorse any of the products or practices described in the magazine. The Business Magazine is published monthly by the Manufacturer & Business Association, 2171 West 38th Street, Erie, Pa. 16508. Phone: 814/833-3200 or 800/815-2660.
September 2015 > www.mbabizmag.com > 3
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Business Buzz GANNON CELEBRATES OPENING OF CENTER FOR BUSINESS INGENUITY Earlier this year, Gannon University dedicated the new Center for Business Ingenuity at 900 State St. in the heart of Erie’s central business district. The Center is home to the University’s Dahlkemper School of Business, Erie Technology Incubator (ETI) and Small Business Development Center (SBDC), and will facilitate a robust exchange of ideas between business students, faculty, entrepreneurs, young and expanding businesses. Designed in the manner of a modern corporate headquarters, the Center incorporates classrooms, each with a digital dais and dry-erase walls; a seminar room with easy-toconfigure chairs and tables; and a Business Information System Laboratory to promote collaboration, data analysis and simulation with broadband internet access for the movement of large datasets and six, 70-inch display panels, two of which are interactive. The Center is the site of classes in the Dahlkemper School of Business, including the Master of Business Administration and Master of Public Administration programs and new programs in health-care management and supply chain management.
DEPARTMENTS > Contact: Karen Torres
“The Center for Business Ingenuity is a place where we deliver education to students, training to businesspeople, consulting to entrepreneurs and growing businesses, and workspace and mentoring to new technology-enabled companies,” said W.L. Scheller II, Ph.D., dean of the College of Engineering and Business at Gannon.
Joy; Collaboration; Courageous Acts; Fierce Advocacy; Giving Back; Learning and Relationships; and providing a model for 21st Century Leadership. ATHENA Erie programs are focused on supporting, developing and honoring women leaders in our region.
For more information, visit www.gannon.edu.
MANAGEMENT CONSULTING FIRM ANNOUNCES ACQUISITION
ANNUAL ATHENA LUNCHEON SET FOR SEPTEMBER 17 The ATHENA and ATHENA Young Professional Awards Luncheon is coming up from 11:30 a.m. to 1 p.m. Thursday, September 17, at the Ambassador Banquet & Conference Center in Erie. An Erie Leader will be presented with the ATHENA Leadership Award and an emerging leader will be presented the ATHENA Young Professional Award.
For more information, visit www.athenaerie.org.
W.D. Buseck & Associates, LLC, with offices in Erie and Pittsburgh, recently announced the acquisition of Avalon Financial Services, Ltd., Niles, Ohio.
ATHENA Erie is comprised of dedicated volunteers representing a diverse group of professional men and women committed to supporting the leadership of women and inspiring women to achieve their full business and professional potential.
W.D. Buseck & Associates, LLC is a management consulting firm, established in Erie in 1995, that specializes in the field of corporate renewal: turnaround management, viability analysis, financial structuring and interim executive staffing. Avalon Financial Services, Ltd., established in 2000, has provided loan review, compliance review, credit analysis, special assets management, management assessments, credit policy development, and expert testimony in banking litigation to banks in Ohio, Michigan, Indiana and Kentucky.
The ATHENA Leadership Model® tenets include: Authentic Self; Celebration and
For more information, visit www.wdbuseckandassociatesllc.com.
The Friends of the Tom Ridge Environmental Center funds and supports environmental initiatives, and preserves and sustains Presque Isle State Park through education, recreation, conservation, and promotion of projects and programs at the Tom Ridge Environmental Center.
October 9, 2015, 5:30-8:30 p.m. at The Tom Ridge Environmental Center
Join our keynote speaker Governor Tom Ridge in honoring Harry Z. Leslie, retired Presque Isle State Park Operations Manager, with the 2015 John C. Oliver Environmental Leadership Award. Reservations are $100 per person or $150 per couple and includes heavy hor d’oeuvres, Mazza Vineyards wine, The Brewerie at Union Station beer, a coffee bar, and desserts.
Call 814-835-1384 or visit www.friendsoftrec.org to make a reservation for this year's event! Gov. Tom Ridge
Harry Z. Leslie
September 2015 > www.mbabizmag.com > 5
Shaping the Future
Unmatched digital printing and finishing capabilities Printing Concepts with the HP Indigo 5600 Digital Press and the ESKO i-XE 10 Digital Diecutting System can be your supplier for unique shapes and packaging needs. Contact us today to learn about the many advantages and limitless possiblities we can offer.
/PrintingConceptsInc /company/printing-concepts-erie-pa
4982 Pacific Avenue, Erie, PA 16506 814. 833. 8080 | 800.540.7805 printingconceptsonline.com Focusing on innovative cross media solutions with an environmentally responsible mindset. World Class Technology, Old-Fashioned Quality and Service.
Health Matters
EDITORIAL > By Michael Parkinson, M.D.
Workplace Design Can Enhance Performance, Health and Wellness The work environment is often overlooked as a possible cause of diminished employee health and productivity. Workplace design can have an impact on worker safety and health, and that also can impact productivity. Open spaces, common areas, lighting, acoustics and thermal comfort are all part of modern office design and are all intended to enhance workers’ satisfaction with their environment and encourage interactions that will increase productivity. Workplace design also can have an impact on employee safety and health, which impacts productivity. The term “design” includes workplace policies that promote how office architecture and layout can optimize performance. According to a recent study by the World Green Building Council, there is “overwhelming evidence” that office design significantly impacts the health, well-being and productivity of the workforce. Moreover, it is possible to make a business case for designing and building a healthier work environment. Changing Environment As the demands of work change over time, so too does the nature of work environments. With employees becoming more sedentary and spending more time in front of computers, the health of the workforce will predictably decline. Finding a way to design in increased activity, movement and interaction is critical. The design of a chair or a workstation becomes more crucial. A change in something such as office furniture can make a big difference. Some companies have introduced regular stretch breaks, brief exercise sessions, and even “recess” into work periods to improve cognitive functioning.
A number of design factors can have a big impact on a workplace. For example, indoor air quality, which includes ventilation, has shown the capacity to improve productivity from 8 percent to 11 percent. Other factors that can impact employee well-being and productivity include thermal comfort, lighting and views of nature, noise and acoustics, exposure to sunlight, and interior layout. When buildings feature what is known as an “active design,” it promotes physical activity by employees, such as walking, and it also provides access to services and amenities such as gyms, bicycle storage and green space to encourage healthier lifestyles for the building’s occupants. When a building’s design enables employees to feel more in control of their environment, it is a big plus in terms of well-being and productivity. Being in control of temperature can make an employee happier, while it also saves energy. Design that maximizes daylight and increases access to windows can reduce the need for electric energy, while also increasing productivity and improving employees’ sleep patterns. Buildings that are uncomfortable, distracting, hazardous, or noxious, can contribute to reduced productivity. Design Considerations for Health: • Thermal comfort • Access to nature: views and daylight • Color • Noise control • Crowding • Indoor air quality • Ergonomic factors Noise and Lighting A key contributor to work performance and well-being in the workplace, according to the U.S. General Services Administration, is acoustics. Workplace
design must allow for people to come together without disturbing others and create quiet areas that are apart from centralized noisy spaces. To achieve acoustical comfort, the workplace must provide appropriate acoustical support for interaction, confidentiality and concentrative work. While lighting does not directly affect performance, good lighting enhances the ability of employees to see details more clearly, and increased visibility has the potential to increase output. Studies have shown that low levels of light have been connected to low levels of work and social satisfaction among workers. People are “hard-wired” for natural light. In Europe, in fact, all office workers must have exposure to windows allowing exposure to sunlight. For information on UPMC WorkPartners Health & Productivity Services, visit www.upmchealthplan.com.
Michael D. Parkinson, M.D., is senior medical director for UPMC Health Plan, which is part of the UPMC Insurance Services Division. The UPMC Insurance Services Division offers a full range of insurance programs and products and also includes: UPMC WorkPartners, UPMC for Life, UPMC for You, UPMC for Kids, Community Care Behavioral Health, LifeSolutions, EBenefits Solutions, and Askesis Development Group.
September 2015 > www.mbabizmag.com > 7
Career Concepts has six regional office locations, including (from left) Erie, Wesleyville, Girard, Corry, Meadville and Franklin-Oil City.
The Right People. The Right Job. As caution gives way to confidence, research shows that more employers are ramping up their hiring efforts in 2015.
employees are covered — and as long as our client companies want) during the early employment period.”
According to a national jobsite survey by CareerBuilder, more than one-third of employers expected to add full-time, permanent employees in 2015, the best outlook from the survey since 2006. Thirty-six percent of employers planned to increase full-time, permanent headcount in 2015, a significant jump from 24 percent last year when employers were more hesitant to expand their workforce.
A Staffing Resource for the Region Career Concepts has a longstanding history of providing staff solutions in the region. Founded in 1967, the company has become northwest Pennsylvania’s leading and largest locally owned full-service staffing organization. Career Concepts also has been voted the No. 1 Employment Agency for many consecutive years in the Erie Times-News’ “Erie’s Choice” poll.
At the same time, temporary employment is expected to continue to pick up as employers struggle to fill in-demand roles and strive to maintain more flexibility in their workforce. The Affordable Care Act is also one of the reasons why employers stated they’ll likely hire more part-time workers in 2015.
Career Concepts has six branch offices giving it a large regional presence. The agency is ranked as Erie’s 22nd largest employer and has successful staffing relationships with hundreds of employers in the tri-state area.
According to survey results, 46 percent of employers planned to hire temporary or contract workers in 2015, up from 42 percent last year, with 56 of those planning to transition some temporary or contract workers into full-time, permanent roles. Why do employers choose to onboard with staffing or employment companies? The Benefits of Staffing Services There are many benefits for using an employment services company, but here are a few: 1) Find more candidates. “A strengthening economy means a tighter job market, and that is what we are seeing,” explains Marc Turner, owner and president of the regional staffing firm Career Concepts based in Erie, Pennsylvania. “The next challenge for employers is finding enough candidates and the best candidates, and that’s where we come in. We have a large, active candidate pool which, in turn, provides the most qualified candidates.”
As a full-service employment company, Career Concepts offers recruiting & executive search, direct hire, temporary work, temporary to hire, “payrolling” and onsite staffing. The agency also provides separate third-party services for internal employees and HR departments, including drug screens, background checks and a complete array of skills testing in many different fields. “At Career Concepts, we push ourselves to provide a level of service and quality that is a step above,” says Turner. “We know we cannot commit to quality without measuring it. We track our placement success rate on an ongoing basis and strive to make it better.” Career Concepts values its client relationships. According to Turner, “We look to learn as much as possible about our clients and their business so we can offer them the best possible service for their specific needs. This allows us to put ourselves in the best position to find the right person for the right job.” For more information about Career Concepts, visit www.gocareernow.com.
2) Avoid injury costs. Companies who onboard using a staffing company avoid injuries and their associated costs. Workers are most likely to be injured early on in a new job when they are learning and before their bodies are conditioned to the new job. “Our clients eliminate this high-risk work time by passing it on to us,” says Turner. 3) Reduce unemployment and other costs. The cost of hiring continues to rise every year with more government regulation. Worker turnover is highest when people start a new job, which may or may not work out. “Our clients remove this risk by using our services early in the new job relationship eliminating direct hiring turnover during this time,” notes Turner. “Another cost clients remove is immediate health-care enrollment (because we offer it so
About: Northwest Pennsylvania’s largest and locally owned full-service staffing company Headquarters: 4934 Peach Street, Erie, PA Phone: 814/868-2333 Website: www.careerconceptsinc.com September 2015 > www.mbabizmag.com > 9
MANUFACTURING DAY
OCTOBER 1 & 2, 2015 INSPIRING TOMORROW’S MANUFACTURER TODAY!
THURSDAY, OCTOBER 1 BAYFRONT CONVENTION CENTER, ERIE
Join more than 500 manufacturers, along with 1,000 students, parents, educators, media, customers and suppliers to see the advances in today’s manufacturing technologies, learn about high-paying manufacturing careers and discover the value manufacturing contributes to our local, regional and national economies. Admission is free for all exhibits and presentations in the exhibit hall; however, registration is required.
EXHIBIT DOORS OPEN AT 9 A.M. • • • • •
Diverse exhibits by a multitude of regional manufacturers Robotics demonstrations Modern manufacturing technology displays Educational programs geared toward technology Numerous presentations on innovation, financing, product development, career opportunities and more!
FRIDAY, OCTOBER 2
•
To register for this event or for more information on attending or hosting a company tour, visit www.ErieMfgDay.com.
Individual Company Tours
CoreValue Think of your Business as an Engine
™
If you think of your manufacturing business as an engine, CoreValue© quantifies the ‘gears’ inside the engine, and the ability of those gears to work together to drive future revenue and profit. With CoreValue , you’ll know your business’ operational value. You’ll know where your business is strong and weak. You’ll know where to add value and make it grow.
CoreValue helps you build a strong and growing business engine. Services are available through Northwest Industrial Resource Center.
Contact us for more information or your free assessment! www.nwirc.org • shileman@nwirc.org • (814) 572-2077 10 < www.mbabizmag.com < September 2015
If you work with manufacturing clients, come to a briefing and see if CoreValue may help them fine tune their business. October 15, 2015 • 8:30am-10:00am Knowledge Center 5250 Knowledge Parkway, Erie To register: www.nwirc.org
Manufacturer & Business Association
TRAINING SCHEDULE
October November December
GAIN
New Skills!
Learn it today. Apply it tomorrow! As a leader in professional development and computer training programs for more than 25 years — the Manufacturer & Business Association’s expert trainers deliver the knowledge and skills you need to compete in today’s business world.
ENHANCE Your Career!
“AccuSpec Electronics uses the Manufacturer & Business Association to certify our supervisors because it is a nationally recognized certification program that helps them grow into better leaders.” — Patty Schenker, PHR HR Manager AccuSpec Electronics
Leadership for Team Leaders
Front row, from left: Graduate Laura Huff, Technical Trainer Terry Cole and HR Manager Patty Schenker. Back row, from left: Graduates Shirley Frye, Pradip Upreti and Dustin Adair.
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Certified Supervisory Skills Series Course I Course I (Grove City) Course II (Clarion) Course II Course III Course III (Meadville)
10/9 and 10/16 10/21 and 10/28 10/27 and 10/28 10/13 and 10/20 10/7 and 10/14 10/15 and 10/22
Leadership for Team Leaders Series Course I (Corry) Course II (Oil City) Course III Food Safety Certification
10/15 10/8 10/6
11/12 11/5 11/3
10/19
Food Safety Certification
11/16
10/6 10/20
Effective Communication Skills for Every Scenario
10/22
Effective Time Management Tools and Strategies
10/22
Understanding and Motivating Employees
10/29
Managing Employee Performance
10/29
Blueprint Reading (Five-Session Course) 10/13, 10/15, 10/20, 10/22 and 10/27
11/6 and 11/13 11/17 and 11/24 11/18 and 11/19 11/10 and 11/17 11/4 and 11/11 11/5 and 11/12
Leadership for Team Leaders Course II (Corry) Course III (Oil City) Course IV
The Critical Role of the Supervisor With Safety in the Workplace Course I Course II
Finance for the Nonfinancial Manager
Certified Supervisory Skills Series Course II Course II (Grove City) Course III (Clarion) Course III Course IV Course IV (Meadville)
10/15
The Critical Role of the Supervisor With Safety in the Workplace Course III
11/3
Top Essential Skills for Supervisors (Warren)
11/3
Effective Communication Skills for Every Scenario (St. Marys)
11/4
Effective Time Management Tools and Strategies (St. Marys)
11/4
Understanding and Motivating Employees (St. Marys)
11/11
Managing Employee Performance (St. Marys)
11/11
Strategic Finance for the Nonfinancial Manager
10/22
Geometric Dimensioning & Tolerancing (Five-Session Course) 11/3, 11/5, 11/10, 11/12 and 11/17
Must-Haves of Effective Communication
10/22
Must-Haves of Effective Communication
Must-Haves of Effective Communication (Warren)
10/15
Must-Haves of Effective Communication (St. Marys) 11/18
HR Essential Certification Series Discrimination & Harassment
10/15
HR Essential Certification Series Terminations
HR for Non-HR Professionals
10/22
Computer Access Level II (Two Days) Excel Level I Excel Level II
10/15 and 10/22 10/8 10/29
“Whether it is computer classes or professional development courses, the training provided by the Manufacturer & Business Association has allowed us to provide a cost-effective solution that is critical to our ability to stay competitive.” — Joy Sherry, Human Resources Director Ainsworth Pet Nutrition
11/11
11/12
Computer Access Level I Excel Level I Excel Level III QuickBooks 2015
11/19 11/12 11/5 11/6
“Investing in management education for both new and seasoned leaders has not only influenced corporate success, but has contributed to many successful career paths. The MBA-USA programs are high quality, accessible and affordable. That translates into great value.” — Gary M. Maras, Chief Executive Officer Medicor Associates
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Certified Supervisory Skills Series Course III Course III (Grove City) Course IV Course IV (Clarion) Course V Course V (Meadville)
12/4 and 12/11 12/15 and 12/22 12/8 and 12/15 12/16 and 12/17 12/2 and 12/9 12/10 and 12/17
Leadership for Team Leaders Course III (Corry) Course IV (Oil City) Course V
12/10 12/3 12/8
Food Safety Certification
12/14
Computer Access Level II (Two Days) Excel Level I
12/10 and 12/17 12/3
“Shorty after joining the Manufacturer & Business Association, I learned of the HR Essential Certification Series. Knowing that our company was growing and there were aspects of Human Resources with which I needed guidance, I signed up for the series. Our instructor was very familiar with both PA and federal laws. I enjoyed the fastpaced classes, which were packed with pertinent, up-to-date information and real-life scenarios from other local businesses. No matter what level of HR experience you have, you will find these classes very educational.” — Tammy Ricci, Office Manager Moody and Associates, Inc.
“After taking the HR Essential Certification Series at the MBA, I have found that all the information has become very useful in my everyday work environment. Our instructor did an excellent job presenting the information in a way that kept your attention and also taught you what you needed to know.” — Dina Heile, Administrative Assistant Intellectual Property Services
All courses are held at the MBA Conference Center in Erie, unless otherwise noted. Butler: Fairfield Inn & Suites 200 Fairfield Lane Clarion: Park Inn by Radisson, Clarion 45 Holiday Inn Road Corry: Higher Education Council 221 North Center Street DuBois: Best Western 82 North Park Place Erie: Manufacturer & Business Association Conference Center 2171 West 38th Street Grove City: Hampton Inn & Suites Holiday Boulevard Hermitage: LindenPointe 3182 Innovation Way Kittanning: Armstrong Educational Trust 81 Glade Drive Meadville: Holiday Inn Express 18240 Conneaut Lake Road Mercer/Grove City: Hampton Inn, Grove City 4 Holiday Boulevard Oil City: Keystone Community Education Council 206 Seneca Street St. Marys: Community Education Council of Elk and Cameron Counties 4 Erie Avenue, Suite 200 Titusville: Towne Square Conference Center 110 West Spring Street Warren: Warren/Forest Higher Ed Council 589 Hospital Drive, Suite F Williamsport: Genetti Hotel 200 W. Fourth Street * Handicap access and parking available at all sites.
Onsite Training Get more flexibility and convenience with our onsite training options — one of the most cost-effective choices for group instruction. • Flexible and convenient scheduling • Customized instruction • Eliminate travel expenses
Course Registration Contact Terry Nunez at 814/833-3200, 800/815-2660 or tnunez@mbausa.org to register or for more information on upcoming courses. Online registration also is available at www.mbausa.org.
ONSITE TRAINING PROFESSIONAL DEVELOPMENT Supervisory Skills Leadership for Team Leaders Customer Service One-Day Food Safety Certification And much more!
COMPUTER TRAINING Word Levels I, II, III Excel Levels I, II, III Access Levels I, II, III And much more!
How you need it. When you need it. Where you need it. Considered a leader in professional development and computer training for more than 25 years, the Manufacturer & Business Association offers you the ease and flexibility of onsite training for groups of six or more employees. Onsite Convenience: Nothing beats the convenience of training conducted at your facility. Let our expert instructors bring the training you need, when you need it, where you need it. Customized Programs: From full-day to half-day programs, all of our courses can be tailored to address your organization’s specific needs. Focused Interaction: Facilitated by our training specialists, your employees’ experience is further enhanced through group discussion on key topic areas specific to your company’s work environment.
Call Terry Nunez for more information about onsite training programs at 800/815-2660 or 814/833-3200, or visit www.mbausa.org.
The future of the manufacturing sector is tied to a skilled workforce.
Erie Partnership to Address Need for Skilled Workforce in October Summit Erie manufacturers are inviting regional leaders to an important event on October 1 at the Bayfront Convention Center. In conjunction with the Manufacturer & Business Association’s Manufacturing Day celebration, the Erie Regional Manufacturer Partnership (ERMP) is organizing a Manufacturing Workforce Summit to address the most critical issue they face. With more than 22,000 jobs, manufacturing is a key industry sector in Erie County. The manufacturing sector is at risk, however, due to a workforce approaching retirement and a lack of interested young adults. Today, the preeminent variable for success is people. Manufacturers are looking for talented individuals who have a commitment to set and execute plans that create value. “For the Erie area to survive, it is imperative that we retain, grow, and strengthen manufacturing,” says Roger Schultz, manager of Technical Training at LORD Corporation and vice chairperson of ERMP. “It is only with a continuous supply of individuals who have the basic skills and the desire to embrace lifelong learning that this will occur.” The Erie Regional Manufacturer Partnership was formed in 2014 by a diverse group of 20 Erie County manufacturers to raise awareness of manufacturing career opportunities in the region, work with education and training providers to create more seamless career pathways, and connect individuals to these opportunities. Recognizing manufacturers were struggling to find qualified workers to fill positions, the organization focuses on workforce development activities designed to develop a pipeline of skilled workers to support regional manufacturers.
secretary. “With this collective force, we can enhance our community’s world class workforce to bring more business to our community.” ERMP will host the Manufacturing Workforce Summit from 11 a.m. to 3:30 p.m. Thursday, October 1 at the Bayfront Convention Center in Erie with support from the Erie Regional Chamber & Growth Partnership, Erie Community Foundation and MBA. The Summit will bring together interested regional manufacturers, educators, government officials and other community leaders to discuss plans and priorities to build effective partnership essential to solving the challenges of attracting, developing and retaining a skilled workforce. The Summit is being planned in conjunction with the Manufacturing Day event. The event is open to all local community leaders and will have six breakout sessions that will address: the image of manufacturing, assessments, career pathways, collaboration, workforce retention, and work-based learning. The Summit will close with a summary of the day’s common themes in a “Call to Action” and will result in a comprehensive action plan that will provide strategic direction for the Partnership defining ongoing collaborative activities to connect more individuals in the community with manufacturing career pathways. Rutkowski Jr. states, “Words without action result in nothing. Join us in this important effort to craft a future that is competitive for manufacturing and rewarding for individuals.” Interested community leaders can register for the Summit online at www.eriemfgday.com and choose a specific breakout session.
The ERMP mission includes addressing skill gaps by engaging partners in a comprehensive planning process, taking an inventory of regional assets, and aligning resources with ERMP objectives. ERMP’s strategy is to work closely with a consortium of workforce development agencies, school districts, higher education and training institutions, and other community leaders to develop solutions that will help young people take advantage of family-sustaining and skilled jobs within the community. These manufacturing jobs provide pathways to sustainable careers with the potential for growth in both income and skill levels. ERMP members steadfastly believe the future of the manufacturing sector is tied to a skilled workforce that will help drive competitiveness and innovate solutions for the future. Collaborative efforts such as ERMP give the Erie region a competitive edge. “These partnerships can allow for more opportunity to leverage government and community assets in a cohesive way,” says Jim Rutkowski Jr., Industrial Sales & Manufacturing Inc. general manager and treasurer and ERMP
Manufacturing jobs provide pathways to sustainable careers.
September 2015 > www.mbabizmag.com > 11
Legal Brief
EDITORIAL > By John Persinger
Department of Labor Proposes Raising Overtime Salary Exemption Do any of your white collar workers make less than $50,440 a year? If yes, you may soon be required to pay these employees time-and-a-half for any time that they work beyond 40 hours each week. In July, the Department of Labor (“DOL”) proposed a new rule that will raise the salary threshold for exempting white collar employees from the federal overtime requirements. Currently, employers do not have to pay overtime to certain white collar employees that make more than $23,660 a year. Under the DOL’s proposed rule, employers may only exempt these employees if they are making more than $50,440 a year. The DOL’s proposed rule will be implemented pursuant to the Fair Labor Standards Act (“FLSA”). The FLSA, which was signed into law by President Roosevelt in 1938, mandates that employees be paid time-and-a-half overtime pay for any time that exceeds 40 hours in a workweek. In issuing this proposed rule, the DOL claimed that the exemption’s salary threshold has not been significantly updated in decades. Requirements for Claiming the Exemption Falling under the salary threshold is not the only requirement for claiming the exemption. The following DOL tests must also be met: 1) the employee must be paid a predetermined and fixed salary that is not subject to reduction because of variations in the quality or quantity of work performed; 2) the amount of salary paid must meet a minimum specified amount; and, 3) the employee’s job duties must primarily involve executive, administrative or professional duties. Manual laborers, or “blue collar” workers, do not fall within this exemption.
This rule is likely to have a significant impact on employers. Many businesses have mid-or-lower level managers, who make less than $50,440 and work more than 40 hours each week. For example, thanks to the introduction of smartphones into the workplace, more employees find themselves reading and sending emails long after they have left the office. This time is working time and, if this work exceeds 40 hours in one week, the employer will have to pay the employee time-and-a-half for reading and sending these emails. What Should Employers Do? Employers should start thinking now about how to comply with this rule. This will provide businesses with plenty of time to implement any changes into their workforce. Here are some options on compliance: 1. Pay the overtime. Employers can convert employees to hourly workers and begin to keep track of the hours worked by white collar workers making less than $50,440 a year and pay time-and-a-half for any time worked over 40 hours in one week. 2. Recalculate employee salaries. If you know that an employee is going to be working a set number of overtime hours each week, you can calculate this total amount of time-and-a-half pay and recalculate the employee’s salary to account for this overtime pay. 3. Implement controls to limit overtime. As noted above, technology has made it easier for employees to work after leaving the office, such as editing documents remotely or sending emails via a smartphone. As a result, employers may take proactive steps to limit employees’ virtual access to the
office, such as shutting down email servers, banning staff from checking email outside of the office or instructing employees not to download email to personal devices. As mentioned, the DOL published notice regarding this proposed rule in July. The DOL accepted comments on the proposed rule until September 4, 2015. After the comments period, the DOL will take some time to review the comments before issuing its final rule. Expect the final rule to go into effect in early to mid-2016. When the final rule becomes effective, the DOL estimates that this rule will extend overtime protections to approximately 5 million workers and provide a $1.5-billion raise for workers in the first year. Before the rule goes into effect, if you have questions about compliance or about your FLSA obligations in general, contact a member of MacDonald Illig’s Labor and Employment Practice Group at 814/870-7702.
John Persinger is an associate with MacDonald, Illig, Jones & Britton LLP and a former White House staffer. He represents individuals, businesses and non-profits in their dealings with federal, Commonwealth and local government entities.
September 2015 > www.mbabizmag.com > 13
How do we ensure a pipeline to produce these workers?
As business leaders, we need productive employees who can solve complex problems, persevere, and work well with others.
A proven strategy is to support and invest in high quality early care and education for young children. The Northwest Regional Key manages the Keystone STARS initiative, a project of the Northwest Institute of Research, funded through the Pennsylvania Office of Child Development and Early Learning and the U.S. Department of Health and Human Services. This program provides support and recognizes the continuous quality improvement efforts of early learning programs. As a result of this program, young children are provided a high quality early learning experience, which helps them succeed in school and later in the workplace. Northwest Institute of Research/Northwest Regional Key 3823 West 12th Street � Erie, Pennsylvania 16505 � Toll Free: 800/860-2281 � www.nwregionalkey.org
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2015 Election Update
The November 3 election for Supreme Court candidates is going to make history. It is a race being watched by the entire country. It is also a very important election. The Supreme Court of Pennsylvania, just like the U.S. Supreme Court, makes decisions on extremely important issues that affect all Pennsylvania manufacturers and other business. We encourage you to visit the candidates’ websites, get to know what they stand for, and who has endorsed them. You have the chance to put the right people on the bench who are pro-business and understand the needs of the business and manufacturing community.
At 331 years old, the state Supreme Court is the oldest appellate court in the nation. There haven’t been three openings at once on the court since 1704, when the governor made appointments to what was then known as the Provincial Court. Three seats on the Pennsylvania Supreme Court are up for grabs in 2015. The November 3 election will determine which of the remaining six candidates will be awarded three, 10-year terms on the Pennsylvania Supreme Court. Democrats would need to win two of the seats to flip the partisan balance in their favor. The court’s partisan makeup is currently 3-2 in favor of Republicans. Pennsylvania voters have not participated in a competitive Supreme Court race since 2009. Court elections in 2011 and 2013 were uncontested retention elections for incumbent justices.
REPUBLICAN CANDIDATES
Anne Covey www.coveyforjustice.com
Michael George judgemikegeorge.com
• Judge Anne Covey was elected to the Commonwealth Court in 2011.
• President Judge of the Adams County Court of Common Pleas.
• Prior to her election, Judge Covey was the first woman to serve on the Pennsylvania Labor Relations Board (PLRB). She served for over a decade, appointed by Governor Mark Schweiker and re-appointed by Governor Ed Rendell.
• Trusted prosecutor as his county’s first full-time District Attorney.
• Judge Covey’s experience in public service, private practice and as a small business owner provides her the experience Pennsylvanians need on the Supreme Court.
• Saved taxpayers money by streamlining the court budget system. • Extensive courtroom experience in family, municipal, civil and criminal law.
Judith Olson electjudgejudy.com • Elected to the Superior Court of the Commonwealth of Pennsylvania in November, 2009. • Received the highest number of votes of all candidates running in the election. • Decided thousands of appeals in cases dealing with criminal law, civil law, family law, statutory law and constitutional law. • Named by Law & Politics Magazine as a Pennsylvania Super Lawyer® in Business Litigation – 2004, 2005, 2006, 2007 and 2008. Named by Law & Politics Magazine as one of the Top 50 Female Lawyers in Pennsylvania – 2004.
• Judge Covey is best known as the trial judge in the case of Corman v. NCAA. She authored the opinion that ruled the Endowment Act constitutional and kept $60 million of Penn State funds in Pennsylvania.
• Endorsed by FOP, ACTION of PA, PA State Troopers Association, PA ProLife Federation, Pittsburgh Post-Gazette, and other organizations.
• Endorsed by Pennsylvanians for Effective Government — PEGPAC, Bucks County FOP Lodge #53, Local No. 22 Philadelphia Firefighters and Paramedics Union, Firearms Owners Against Crime and other organizations.
DEMOCRAT CANDIDATES
David Wecht www.wecht2015.com • Served on the Superior Court of Pennsylvania since January 2012. • Served as a trial judge on the Court of Common Pleas for Pennsylvania’s Fifth Judicial District from February 2003 to January 2012. • Twice elected as Allegheny County’s Register of Wills and Clerk of Orphan’s Court. • Endorsed by several labor unions and organizations.
Kevin M. Dougherty www.doughertyforpa.com
Christine Donohue donohueforjustice.com
• Dougherty has served as a judge on the Court of Common Pleas since 2001.
• Elected in November 2007. Currently a judge on the Pennsylvania Superior Court.
• He currently serves as the Administrative Judge of the Philadelphia Court of Common Pleas Trial Division, where he oversees all aspects of Pennsylvania’s largest civil and criminal trial court system.
• Judge Donohue has litigated and presided over landmark cases protecting the rights of injured persons, holding corporations accountable for fraudulent behavior, eliminating bias against LGBT parents in custody matters and more.
• Judge Dougherty previously served as Administrative Judge of Philadelphia Family Court.
• Endorsed by several labor unions and organizations.
• Endorsed by several labor unions and organizations.
September 2015 > www.mbabizmag.com > 15
HR Connection INTERVIEW MOST CRITICAL PART OF HIRING PROCESS, CANDIDATES SAY The interview experience is the single most influential factor in the hiring process, making or breaking an applicant’s impression of the company. That’s according to 44 percent of the 5,013 respondents to CareerBuilder’s 2015 Candidate Behavior study. In-person interviews and preliminary telephone interviews are the points in the process where a negative experience can derail the entire effort, according to 59 percent and 55 percent of employed adults, respectively. Thirty-three percent of respondents said a bad interview is the interaction most likely to leave a negative impression of the company. Other interactions likely to leave bad impressions are a poorly written job posting (14 percent), negative information obtained from an online search (11 percent) and bad reviews on Glassdoor (5 percent). “The interview experience is crucial to the hiring process, as it cannot only influence
a candidate’s decision to accept a job offer, but candidates today are very vocal about their experience,” said Rosemary Haefner, chief human resources officer at CareerBuilder. CREATE ‘ONE-COMPANY’ CULTURE TO BOOST REVENUE AND PROFITS A study by CEB, a best practice insight and technology company, has identified the next big driver of corporate productivity: creating a “one-company” culture that requires employees to become “enterprise contributors.” According to the study, The Employee Performance Paradox: Balancing Execution with Impact, companies that implement a one-company culture boost revenue by $16,400 and profit by $2,500 per employee annually. “Our study demonstrates conclusively that both revenues and earnings increase when a company shifts its culture to focus on effective collaboration and rewards company-wide accomplishments rather than individual performance,” said Brian Kropp, CEB’s Human Resources practice
leader. “The era of the star individual contributor is over. The most profitable and highest-producing corporations will be those with employees who work cooperatively and are rewarded for doing so.” A one-company culture provides incentives for employees to collaborate across divisions and units so their work benefits the company as a whole. This is a significant change from today’s typical corporate practice of placing the highest value on individual results. According to the study, 75 percent of employees report that their company’s culture and practices prevent them from effectively collaborating with others and, therefore, are cutting into profits. “Getting this right has the potential to unlock the big increase in productivity companies have been looking for since the technology boom of the 1990s and is particularly important given the increasing complexity and size of companies today,” Kropp said.
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MBA’s Aetna Short-Term Disability Program Helps Alleviate Impact on Employers Editor’s note: The following is based on an Aetna White Paper, “Disability and the disabled mindset: The human costs and the opportunity,” published in August 2014. In late 2010, a video of two ballet dancers was posted to YouTube. He has an amputated leg, and she has an amputated arm. They surely could be classed as disabled, but their performance was so beautiful that it moved audiences to tears and got over a half a million hits. Being on disability can be straining physically, financially and psychologically. The “disabled” label often comes with: • Decreased life expectancy • Marginal income levels • Poorer general health • Learned helplessness The average Social Security Disability Insurance produces roughly $1,132/
month or $13,584/year (2013). This is equivalent to working full time for $6.53/hour. Even with supplemental private or employer-based disability, the incomes may fall close or below the poverty level. Depression also is more common at lower income levels. This could add psychological problems to the mix. According to the European Journal of Counseling Psychology, depression occurs because the changes and stresses associated with a physical disability rob the individual of the meaning in his/her life. Having meaning and purpose can offset the effects of disability. Work gives meaning to the lives of many people and, in most cases, a disability limits the ability to work. The Manufacturer & Business Association’s (MBA) Aetna Short-Term Disability representatives, processes and technology are always available
to support employers and employees with this benefit, higher productivity, return-to-work procedures and stay-atwork techniques. They are committed to promoting disability awareness, as well as providing solutions for all involved that can reduce the impact of disability. If your company participates in the MBA’s Short-Term Disability programs underwritten by Aetna, contact us at 814/833-3200 or 800/815-2660 for more information.
Patty Smith is the director of Employee Benefit Services at the Manufacturer & Business Association.
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The team at IMC is an essential part of our team at ISM. They provide value above measure in regards to our property and liability insurance needs. James J. Rutkowski, Pres. Industrial Sales & Manufacturing 176 Employees, Machining, Fabrication, Assembly, Testing and Finishing of Machined Products
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The IMC philosophy and culture fits perfectly with our goal of providing the fastest, most reliable service to our customer.
IMC takes the time to understand our risk management needs. More importantly, they take the time to implement solutions. Bill Kane, Chief Financial Officer Iten Industries 176 Employees, Manufacturer of Thermoplastic and Thermoset Stamped, Molded, and Machined Plastic Parts
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For nearly 20 years IMC professionals have exceeded expectations proactively and reactively. Their knowledge and integrity is world class.
IMC continues to provide exemplary service and constantly monitors our business to ensure that our Company is well protected. It is nice to have such a responsive service provider that is always on the ball. Stephen M. Sada, Secretary/Treasurer Channellock, Inc. 400 Employees, Hand Tool Mfg.
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Since March of 2000 IMC has been delivering to Jamestown Container Corporation what they promised, “SERVICE BEYOND EXPECTATIONS”. We have found their knowledge, expertise and follow through to be unmatched in the industry; truly a world-class organization. Richard Weimer, VP of Finance Jamestown Container Corporation 350 Employees, Serving all your Packaging Needs
IMC has been providing our property casualty risk management solutions for more than a decade. The IMC team has tremendous depth in experience, knowledge and contacts with relevant experts. They have brought value as an integral part of our risk management program to include plant inspections, disaster planning initiatives, coordination of global policies. They understand the subtle details which insure that insurance will work as expected while keeping the cost under control. John A. Ross, CFO Kurt J. Lesker Company 340 Employees, Manufacturer Vacuum Deposition Systems and Components
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September 2015 > www.mbabizmag.com > 17
HR Q&A WHAT ARE THE EMPLOYERS DOING TO COUNTER HEALTH-CARE COSTS? A recent survey shows that employers shift resources toward wellness benefits to counter health-care costs.
example, consumer-directed health plans such as health savings accounts (HSAs) have risen by 8 percentage points, and employer contributions to HSAs have also increased by 10 percentage points.
With health-care costs rising, employers are turning toward wellness programs to counter some of the financial strain, according to the 2015 SHRM Employee Benefits Survey report released by the Society for Human Resource Management (SHRM).
The report also shows five-year trend increases in the percentage of organizations offering mental health coverage, contraception coverage, vision insurance, short-term disability insurance, critical illness insurance, and coverage for laser-based vision surgery.
The top wellness benefits offered to manage chronic diseases and other health-related issues include wellness resources and information (80 percent of respondents) and wellness programs (70 percent). Additionally, wellness benefits such as health and lifestyle coaching, smoking cessation programs, and premium discounts for getting an annual risk assessment have risen in the past five years.
WHAT HIRING TRENDS ARE YOU SEEING IN THE WORKPLACE? At the halfway point in 2015, both employers and jobseekers are feeling confident in their prospects.
Five-year trends also show a slow shift of health-care costs to employees. For
CareerBuilder’s Midyear U.S. Job Forecast survey found that nearly half of employers plan to hire full-time, permanent staff over the next six months and one-third plan to hire temporary or contract workers — both improvements over 2014.
At the same time, workers are looking to take advantage of a labor market that has produced 245,000 jobs per month on average in the last year. Three in 10 workers (29 percent) plan to change jobs in the next 12 months, up from 25 percent last year. Information technology (56 percent), health care (56 percent), hospitality (54 percent), financial services (52 percent), manufacturing (52 percent) and retail (50 percent) are among industries expected to outperform the national average for full-time, permanent hiring in the back half of the year. For more information on staffing trends, see this month’s feature story on page 9. HAVE AN HR QUESTION? GET ANSWERS! The Manufacturer & Business Association (MBA) understands that HR questions can arise at a moment’s notice. If you’re an MBA member, call our free HR Hotline today at 814/833-3200 or 800/815-2660!
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MBA’s National Benefits Survey Highlights Benefits Trends The Manufacturer & Business Association’s 2015 National Policies & Benefits Survey shows that domestic partner benefits and iPads/tablets have increased in popularity in U.S. companies over the last year, while company paid cell phones have decreased in the workplace. Most other benefits remain unchanged. Here are a few of the findings: • Ninety-five percent of respondents offer employees life insurance with approximately 95 percent paying the full premium amount. • Long-term/Elder Care has continued to decrease in popularity with 5.9 percent of organizations offering coverage to employees. Of those that do, approximately 74 percent require employees to pay the entire premium amount. • Approximately 87 percent of organizations provide accidental death and dismemberment (AD&D) insurance to employees as either a freestanding benefit, or as part of a group term or other life insurance plan. • About 80 percent of respondents provide short-term disability insurance.
• The average number of paid sick/personal days is 7.9. • PPOs continue to be the most popular health insurance plan followed by High Deductible Health Plans (HDHP). Thirty-two percent of employers are offering Health Savings Accounts (HSAs) (up 5 percent), while Health Reimbursement Accounts (HRAs) are offered by about 14 percent. About 23 percent of respondents offer HMOs, which is similar to the 2013-2014 survey. Average office visit co-pays for HMOs are $23 (regular) vs. $36 (specialist) and PPOs are $25 (regular) vs. $38 (specialist). About 33 percent of respondents attach a wellness incentive to their medical plan, with 63 percent offering a reduction in employee premiums as an incentive. • Domestic partner benefits continue to increase in popularity. Participants currently offering benefits increased to approximately 38 percent, which is up from 32 percent in the 2013-2014 survey and 26 percent in the previous year. • Ninety-five percent of participants offer dental insurance. Those offering vision insurance increased slightly to 77 percent.
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• Retirement Benefits 401(k)/403(b)/457 plans remain the most popular form of retirement savings plans with participants offering it to 87 percent of union employees and 93 percent of non-union. Eligibility periods did not change with 40 percent of participants allowing employees to participate immediately or within the first month of employment. • Benefits cost on average about 32 percent of payroll, which is similar to the prior survey. Of those providing severance pay, the average maximum amount of weeks given based on length of service is about 19 weeks. To purchase the results of the MBA’s 2015-16 National and/or Regional Benefits Surveys, contact hrservices@mbausa.org. Stacey Bruce is the director of HR Services at the Manufacturer & Business Association.
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September 2015 > www.mbabizmag.com > 19
People Buzz Americans for the Competitive Enterprise System (ACES) honored Mary and Howard Lincoln of Lincoln Recycling as the recipients of the Bob and Betty Merwin Outstanding Citizens Award for their success in business and active participation in charitable community endeavors, during ACES’ annual luncheon at the Ambassador in Erie. Upon joining Lincoln Recycling, Mary Lincoln served as corporate secretary and, later, as president of National Recycling Services. She currently serves on the Core Committee of the Inner-City Neighborhood Art House, the VNA Board of Directors and the UPMC Hamot Foundation board. Howard Lincoln expanded his father’s one-man scrap metal business into a regional recycling company with yards in Erie, Meadville and Ashtabula. He is a past president of the Erie Philharmonic, a member of the Penn State Behrend Council of Fellows and Rotary, and the co-founder of the Young People’s Chorus of Erie. Additionally, ACES honored Bill Nichols Sr., superintendent of the Corry Area School District, with the ACES Educator of the Year Award for his educational success, community service and commitment to free enterprise education. Nichols, who earned a bachelor of science and master’s degree from Edinboro University and graduate certification from St. Bonaventure, has a long history in the education field. After college, he served in the Marine Corps for seven years, then in 1974, began an impressive and varied career within the Corry School District. Nichols also has served on numerous community boards including Corry Community Foundation, Corry Memorial Hospital, Corry Industrial Roundtable and the Corry Higher Education Council, along with numerous others. ACES was founded in 1956 to promote the understanding of the American free enterprise system to students, educators and general public.
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DEPARTMENTS > Contact: Karen Torres
NIAGARA THERAPY HIRES SPEECH LANGUAGE PATHOLOGIST Amanda Mihalak has joined Niagara Therapy, LLC as a speech language pathologist. Her advanced skills complement the therapy team that specializes in neurological rehabilitation of adults and children. Mihalak graduated with her master of arts in speech language pathology in 2010 from Edinboro University and applies cutting-edge techniques in the areas of apraxia, language disorders and swallowing. Her integrated approach improves social skills and creates mastery of prior challenges for her clients. Some of her specialty treatment diagnoses include stroke, brain injury, multiple sclerosis, Parkinson’s disease, autism/aspergers, sensory processing disorder, and articulation/phonation disorders.
NWIRC NAMES APPRENTICE PROGRAM COORDINATOR Gretchen Reinard has joined NWIRC as the program coordinator for the Advanced Manufacturing Apprentice Program (AMAP). She will manage and coordinate apprenticeships that connect client northwest Pennsylvania manufacturers with regional STEM (science, technology, engineering and math) university and technical school students for the purpose of developing or implementing manufacturing technology. In her role, Reinard will act as the liaison between manufacturers and students, will be a regional expert on faculty capabilities and collegiate resources, and will simplify the process for manufacturers in finding high-quality candidates to meet technology, operations and innovation needs.
She will attend upcoming university and college career fairs to promote available Advanced Manufacturing Apprentice positions in the region and expand the NWIRC’s database of qualified students for work on new or existing manufacturing technology acceleration projects. Reinard was previously the Student Services director at the Erie Business Center where she was responsible for job and internship placement, as well as maintaining relationships with area employers. She is a graduate of Clarion University.
SHARE YOUR GOOD NEWS! If your company is an MBA member, send your People Buzz news about promotions, new hires or recognitions to Karen Torres at ktorres@ mbausa.org. All items are published on an as-space-permits basis.
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There’s a simple way to give your employees full access to UPMC as well as other doctors and hospitals in your community. Offer UPMC Health Plan.
As an employer, you want to give your employees a health plan that allows them to get the best care possible. Make it simple. Offer your employees UPMC Health Plan and give them the guaranteed in-network access to the top-ranked care of UPMC that they want and deserve – now and always.
Visit our site to find an affordable plan for you and your employees. UPMCHealthPlan.com/employer
UPMCHealthPlan.com