Mid and East Antrim Housing Investment Plan 2019-23 Plans 2018/19
Progress
Plans 2019/23
CP Ref
Building Successful Communities
NIHE will launch the Community Involvement Strategy and update for 2018/23. Funding of £24k for 2018/19 for Community Grants which includes £4,307 per area HCN will be made available by NIHE.
community groups/champions; 18 in Ballymena, eight in Carrickfergus and eight in Larne. The Community Involvement Strategy was launched in December 2018. £14,656 has been spent on Community Grants in Mid and East Antrim. The Housing Community Network has met four times in the past year and has received updated on the following areas of business: Customer Support and Tenancy Sustainment; Welfare Reform and Universal Credit; Income Collection; Tenancy Fraud; Office performance; and, Business Planning.
The Community Involvement Strategy includes a one year action plan which will be monitored. Funding of £20k for 2019/20 for Community Grants and £4,307 per area HCN will be made available by NIHE.
4A 4B
4A 4B
Outcome 4 – Deliver quality public services Plans 2018/19
Progress
Plans 2019/23
Increase rent collection to reinvest to improve services.
NIHE collected 98.85% of rent during 2018/19.
Increase rent collection to reinvest to improve services.
Reduce arrears to maximise income.
Arrears increased by 12% to £926k during 2018/19.
Reduce arrears to maximise income.
Implement the Tenancy Fraud Action Plan.
Action Plan in place and statistics reported quarterly to DfC.
Implement the welfare reform project plan as required.
NIHE has: • established a Welfare Reform Project Team; • developed a project plan to manage the introduction of welfare reform; • identified the impact of the changes on our customers and on the business;
Continue to report Tenancy Fraud statistics to DfC. Monitor and reduce tenancy fraud. NIHE will: • continue to implement the welfare reform project plan as required; • develop an Income Collection project plan to deal with the impacts of welfare reform • carry out research to help
36
CP Ref
