Staff Dress Code

STAFF DRESS CODE

The information included within this document is intended for all Staff Members at Baltimore Country Club. Further guidelines for specific departments or positions will be communicated by team leaders as various roles require alternative appearance requirements.

It is important to note that medical and religious exceptions to these standards are permitted.

The appearance standards outlined within this document are subject to change.

APPEARANCE STANDARDS STATUTE

We care deeply about our Staff Members and encourage them to thrive within their roles here at Baltimore Country Club. This document is crafted to provide support when selecting attire that would demonstrate a high level of professionalism and readiness to serve.

This appearance guide is intended to be utilized at all points in which a Staff Member is present at the Club. Therefore, please adhere to this guide when attending meetings, trainings, arriving for shifts, departing from shifts, and during your working hours.

We acknowledge exceptions to these standards for holidays, during summer/extreme heat, special Staff Member events, specific departments, etc. Please speak with your manager for further information on dress code policy.

To ensure Staff Members consistently represent our brand, we want to remind all Staff Members that neglecting our appearance standards will result in dismissal from their shift, a performance discussion, or alternative steps to rectify the issue.

STANDARD POLICIES

All Staff

HYGIENE

Required:

• Bathe daily and maintain a fresh appearance

• Utilize deodorant daily—perfume/colognes may be used subtly

• Maintain clean teeth and fresh breath

• Refrain from chewing gum—mints are recommended

HAIR

Required:

• Clean, well-groomed, and regularly trimmed

• Natural color (blonde, red, brown, gray, etc.)

• Natural style (no extreme or vastly unique styles)

• Bald styles must be cleanly shaven

• Male Staff Members: short hairstyles must be trimmed above the shirt collar. Long hairstyles must be pulled into a single low ponytail

Prohibited

• Dandruff, greasy, or messy hair

• Hair should not cover eyes or nametag

• Sculpted hairstyles (mohawks, undercuts/partially shaved)

• Unnatural color

CLEAN SHAVEN

EXTREME STYLE

BOLD COLOR

CLEAN & TIDY

STANDARD POLICIES

COUNTRY CLUB CASUAL STANDARD POLICIES

All Staff

FACIAL HAIR*

Management reserves the right to enforce shaving if a staff member arrives to work with new, un-trimmed, or not fully grown out facial hair.

Required:

• Present a clean shaven appearance

• Fully developed if worn—grown during time off or established upon hire

• Trimmed regularly and well-maintained

• Sideburns must be trimmed to no longer then the bottom of earlobe

Prohibited:

• Five-o’-clock shadow

• Visible nasal hair and ear hair

*Manager-level Staff Members or higher are required to be cleanly shaven

MAKEUP

Makeup styles should be tasteful and used to enhance natural features and compliment your skintone. Avoid extreme styles and colors (no dark shades or bright colors).

FIVE-O’-CLOCK SHADOW

EYELASHES

STANDARD POLICIES

STANDARD POLICIES All Staff

Whether they are extensions or not, eyelashes should appear natural, subtle, and understated. Eyelashes should NOT appear objectively artificial, overstated, and/or excessively dense, thick, or long (at the discretion of management).

HANDS & NAILS

Required:

• Fingernails must be trimmed to a short working length and kept clean

• Nail polish must be well-maintained—no chips in polish

Prohibited:

• Extreme nail designs (stiletto shape or nail art)

NATURAL LOOK EXCESSIVELY LONG

STANDARD POLICIES

All Staff

CLOTHING

All clothing/uniforms should be clean and wrinkle-free at all times.

JEWELRY

Required:

• Appropriate in size and worn in moderation

• Tasteful for a professional environment

• Smartwatches must remain on silent

Prohibited:

• Visible body and facial piercings (not including earlobe piercings). Staff Members may use clear/skin-colored piercing placeholders

• Gauges

TATTOOS

• Visible tattoos are discouraged, however are permitted if they aren’t offensive in nature

• Staff are encouraged to cover tattoos

• Face, head, or neck tattoos are not permitted

EYEWEAR

Eyewear should be conservative. Staff Members are permitted to wear sunglasses when working outside.

HATS

Hats are not permitted unless specified by department guidelines. If you are permitted to wear a hat, the bill must always be facing forward, and you may not wear the hat inside any facility or under cover outdoors.

NAMETAGS

For all member-facing Staff Members, nametags must be worn on the right side of the chest and visible at all times. Nametags may also be worn on the left pocket for suit jackets.

It is the Staff Member’s responsibility to ensure their nametag is in good condition and free of scratches. Contact your manager if you require a replacement nametag.

NON-UNIFORMED MEN’S ATTIRE

SHIRTS

Required:

• Professional-style collared shirts

• Always tucked in

• Solid colors or subtle patterns

Prohibited:

• Tank tops and casual t-shirts

PANTS

Required:

• Professional style, fit, and fabric

• Properly hemmed 1”-2” off the ground

Prohibited:

• Shorts, joggers, sweats, denim, and cropped pants

SHOES

• Must be professional in style with no extreme colors or designs

• Heel height must be ½”-1”

SUBTLE

COUNTRY CLUB CASUAL

NON-UNIFORMED WOMEN’S ATTIRE

APPAREL

Required:

• Professional in style, fit, and fabric

• Appropriate length skirts and dresses (mid-thigh)

Prohibited:

• Low-cut, off-the-shoulder, spaghetti straps, large keyhole openings, extremely casual, backless, or cropped styles

• Shorts, yoga pants, denim, or sweats

SHOES

Required

• Professional in style with no extreme colors or designs

• Appropriate for your position

• 3” or shorter heel height

PROFESSIONAL STYLE

CUT-OUTS

APPROPRIATE LENGTH

JEANS

GOLF

All Staff Members are encouraged to wear BCC logoed attire.

MEN

Required:

• Pants, conservative-length shorts, tucked in collared shirts, and foul weather suits.

Prohibited

• Short-sleeved mock turtlenecks, bladed collar style shirts, crew neck shirts, hoodies, athletic attire, cargo slacks or shorts, camouflage patterns, open-toed shoes, golf sandals

WOMEN

Required:

• Pants, pull-on pants with back pockets, skirts, skorts, shorts, and dresses must reach a minimum of mid-thigh in length

• Sleeved or sleeveless collared or performance crew neck shirts

Prohibited

• Non-hemmed shirts of any type, shirts that expose the midriff, hoodies, athletic attire, camouflage patterns, open-toed shoes, golf sandals

UNIFORM

The Club will provide shirts, ties, aprons, and nametags. Staff Members are required to provide the appropriate black pants and black shoes as part of their uniform. Management reserves the right to send a Staff Member home from if they do not meet the below requirements.

Required:

• Standard policies (pages 2-5)

• All Staff Members must be in full uniform, ready to work before clocking in

• Nametags must be worn on the right chest at all times

• Shirts must be neat, pressed, and tucked in upon arrival

• Black dress pants that are properly hemmed 1”-2” off the ground (if wearing a belt, it must be black)

• All black slip-resistant shoes with black socks (white soles, logos, or other markings are not permitted)

• Hair should always be kept pulled back and look neat and tidy

• Fingernails must be clean and must not extend beyond the fingertip. Nail polish, if worn, must be conservative and in good taste

• Other clothing like jackets, polos, and pullovers may be allowed for outdoor events and event setup days, when approved by a manager. These articles must not have visible logos. Employees should bring all uniforms with them to work to keep in their locker and change into whenever necessary. Management will inform the staff if/ when these types of clothing can be worn during a shift. Otherwise, you are expected to report in the full, regular uniform

Prohibited:

• Unclean, wrinkled uniform

• Sandals, high heels, loafers, or open-toed/open-backed shoes

• Black denim, capris, leggings, yoga pants, and low-rise pants

• Cellphones are to remain completely out of sight when in view of members

• Texting and calling while in service

In the event you leave BCC employment, all uniforms must be returned clean before final wages are paid out.

UNIFORM

Staff Members will receive a scull cap, chef coat, apron, and baseball cap (Pool Café Staff Members only).

Additional Requirements:

• Clean, neat, professional appearance at all times

• Chef coat must be white, freshly laundered, and free of wrinkles

• Kitchen-style black pants (not provided)

• Black non-slip shoes with socks (not provided)

• Hair neatly tucked under skull/baseball cap

• Neatly trimmed/kempt facial hair*

• If wearing a mask, it must be plain and free of designs or logos

Health Department Regulations:

• No jewelry allowed, except for a plain, smooth ring such as a wedding band

• Clean, neatly trimmed fingernails; no nail polish or artificial fingernails

• Follow basic hygiene guidelines

Prohibited:

• Tight-fitting, yoga-style pants, or black jeans

• No earrings or studs

• No strong or offensive perfume

*Manager-level Staff Members are required to be cleanly shaven

FITNESS & WELLNESS

Required:

• Appropriate shorts, shirts, workout clothing, hoodies, and athletic shoes

• Appropriate length pants, skirts, and dresses (mid-thigh)

• Caps, hats, and visors shall be removed within the interiors (including porches) of any Club facilities; no cover under cover. Caps shall be worn “bill forward” at all times on Club property

Prohibited:

• Distressed, torn, or threadbare attire

• Tops that have a plunging neckline, show an inappropriate amount of the chest area, or expose the midriff

RACQUETS

TENNIS & PICKLEBALL

Required:

• Tennis whites are required and must be predominately (at least 85%) white. Some colored trim is acceptable

• Collared shirts, performance crew neck shirts, and flat-soled tennis shoes are required

• Appropriate non-white jackets and pullovers are acceptable for warming up

• Caps, hats, beanies, and visors shall be removed within the interiors (including porches) of any Club facilities; no cover under cover. Caps shall be worn “bill forward” at all times on Club property

SQUASH

Required:

• Predominately (at least 85%) white attire. Some colored trim is acceptable

• Collared shirts and performance crew neck shirts are required

• Non-marking or gum rubber-soled shoes

PADDLE TENNIS

Required:

• Warm athletic attire with conservative logos or branding. Tennis-specific shoes are preferred

• Caps, hats, beanies, and visors shall be removed within the interiors (including porches) of any Club facilities; no cover under cover. Caps shall be worn “bill forward” at all times on Club property

HOUSEKEEPING

UNIFORM

Required:

• BCC logoed polo*, tucked in at all times

• Black pants (not provided)

• White or black shoes (not provided)

• Uniform must be freshly laundered and free of wrinkles

*Provided by manager

GROUNDS MAINTENANCE

Required:

• Forest green BCC logoed polo*, tucked in at all times

• Khaki pants or shorts (cargo pants are not permitted)

• Conservative-style boots or shoes

• Caps, hats, and visors shall be removed within the interiors (including porches) of any Club facilities; no cover under cover. Caps shall be worn “bill forward” at all times on Club property

• Winter gear is worn based on weather conditions

*Provided by manager

AQUATICS UNIFORM

UNIFORM

Staff Members will receive a swimsuit, shorts, shirt, sweatshirt, fanny pack, and whistle. Staff Members may wear their personal raincoats and sunglasses as needed. Pool Staff Members are permitted to wear their uniform from previous years if it is in good condition. Contact your manager if you require replacements.

Required:

• Follow basic hygiene guidelines

• Long hair is pulled back while on the lifeguard stand

• Caps, hats, and visors shall be removed within the interiors (including porches) of any Club facilities; no cover under cover. Caps shall be worn “bill forward” at all times on Club property

• When leaving the Pool Complex, doing laundry, or entering the Pool Café, lifeguards must be fully clothed and wear shoes

Prohibited:

• Lifeguards who do not have a whistle and fanny pack while on the lifeguard stand may be terminated immediately