Wk 11

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Hospitality & Cooperative Angela, Casey, Chanerica,Chimene, Micayla


Hospitality in History Facilities offering guests hospitality have been in evidence since early biblical times. -

Thermal Baths Mansions Monasteries Inns Saloons


Thermal Baths The Greeks developed thermal baths in villages designed for rest and recuperation. Because the bathing process took so long, conversation was necessary.


Mansions Later, the Romans built mansions to provide accommodation for travellers on government business. These substantial structures, normally in the form of a villa, were dedicated to the travellers' rest and refreshment.


Monasteries In the Middle Ages, monasteries and abbeys were the first establishments to offer refuge to travellers on a regular basis. Religious orders built monasteries to cater for those on the move.


The Inn An establishment providing accommodations, food, and drink, especially for travelers. In addition to providing for the needs of travelers, inns traditionally acted as community gathering places.


Saloon

As America expanded West and founded new towns, a saloon was often the first place in town to open up. The saloon was the main meeting place where town hall was held, important announcements were made, and of course people went to eat and drink. The Saloon became the social epicenter of each new town.


Hospitality in History Rest Recuperation Conversation Accommodation Refreshment Refuge Socialization Community center


Hospitality Now


Hospitality- Our Model “Cooperative Hospitality� Hotel as secondary feature Utilizes spaces as communal thoroughfare Dependent upon coownership, co-creation, and co-facilitation of a space by local economy


Hospitality- Our Model

Vs. Hotel IN area. (Disassociative)

Hotel AND area. (Cooperative.)


Cooperatives in History


Cooperatives Now


Cooperative- Our Model


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Majority of front-of-house operations are communallyrun

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Touchpoints represent relationships extending outside of the hotel

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All front-of house has general knowledge of hotel operations; thus community members are invested in the guest experience

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Organic, authentic relationships between guests and community members

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Various scales of communal involvement comprise the whole hotel experience

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Economic privileges for cooperative members

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Various scales of time worked at the hotel

Scale of the Co-op


Roles in the Hotel Co-op Co-op - Concierge - Cleaning - Retail - Rotating Skills - Gardening = Front of House

Hotel Operator Staff - General Manager - Accounts Payable/Receivable - Technical Maintenance = Back of House


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