March 2023 Apartment Advantage Newsletter

GETINTHEGAME 2023TRADESHOW MARCH14

GET IN THE GAME: GCNKAA HOSTS ANNUAL TRADE SHOW ON MARCH 14

Get in the game! The Greater Cincinnati Northern Kentucky Apartment Association’s Annual Trade Show is kicking off on Tuesday, March 14, 2023, at Sharonville Convention Center in Sharonville, Ohio, from 5 pm to 7:30 pm. If you were one of the few who didn’t stop by in 2022, here is your chance to see what all the hype is about. Some of the products, services and people you meet may lead you to success in the apartment rental industry.

This year, we have 96 booths with various vendors that supply a product or service directly to the multi-family housing industry. This is your chance to meet and greet them all and - as always - we have free parking, free admission and plenty of entertainment. Food will be available from 5:45 pm to 6:45 pm on the trade show floor. Soft drinks, wine and beer are available for purchase.

This is the biggest event of the year for our Associate members, allowing them to display their products and services to both current clients and potential customers. So whether you are looking for a specific new service or just checking out the latest products available... what better or more fun place to find it?!

A huge thank you to the Associate Council, the Trade Show Committee and to all the companies who stepped up to help sponsor this event. For complete information on the trade show - including sponsors and educational seminars - see the insert inside this newsletter. Sharonville Convention Center is located at 11355 Chester Road. Please note new admission policy regarding non-exhibiting, nonsponsoring associate (vendor) members only. Policy may be found in full by clicking here.

Not only is the Trade Show your chance to meet and greet 96 different vendors and broaden your knowledge of the multifamily housing industry, but you can walk away with one of several different door prizes or one of the grand prizes totaling $1000 in cash!

This year, for the grand prize, we once again will have three separate drawings of $200, $300 and $500. Winners must be present and a member of the Apartment Association to qualify. The raffle begins at 7:15 pm and all you need to do to be eligible is visit every participating booth and have your Game Card initialed by the exhibitors. Then drop your card in the Prize Booth and be sure to be present in the hospitality area at 7:15 pm!

Returning this year, courtesy of our VIP Sponsors, we will be giving away three $100 cash prizes every 30 minutes beginning at 5:30 pm! Be sure to pick up your GCNKAA 2023 Cash Drawing Information sheet and drop your business card in the VIP Booth boxes located at our VIP Booths. This year our VIP booths include: Apartments.com (#52), Autom Security (#55), Belfor (#54), Calloway Cleaning & Restoration (#48), Chadwell Supply (#43 and #44), Contractors Inc. (#42), Direct Fitness Solutions (#51), Pinnacle Paving and Sealing (#47), PPG Paints (#38), Rent (#49), Rite Rug (#46), Royal Finish (#45), and Sherwin Williams (#50). You must be present to win and any unclaimed prizes by 7:15 pm will be redrawn at 7:30 pm.

We have also had other door prizes ranging from gift certificates to color televisions to vacation get-aways. And this is just at the end of the evening! Several booths give away items throughout the show, so be sure to register at the individual booths as well as the Association Prize Booth. Good luck!

Diamond Sponsors

REGISTER TODAY FOR TRADE SHOW SEMINARS

The Annual Trade Show on TUESDAY, March 14, 2023, at Sharonville Convention Center is your chance to attend SIX new educational seminars! This year’s seminars include The New Rules for Cultivating Tomorrow’s Leaders with Stacy Holden and The Ritz or Motel 6: Where Does Your Customer Service Check In presented by Todd Hignite as your first session seminars; and The Impact of Automation and Technology on Screening with Ali Kaid, Amber Taylor, Ashli Allen, Chrissie Valdini, Angela Lacy and Lloyd Cobble and Unplug Recharge Conquer presented by Todd Hignite and Melissa Joy. And finally, geared to our maintenance techs, we will be hosting As the Apartment Turns with Chris King-Dye in the first session followed by Solving the Disconnect Between The Property Management Industry and the Maintenance Professional Who Support It presented by Jered Sturm in the second session.

Seminars are $69 each or take advantage of the package deal including both a early session and an late session for a low price of $99 per person! For details, see inside this newsletter or click here.

MORE THAN $2400 IN PRIZES TO BE AWARDED AT TRADE SHOW

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2023 EXECUTIVE COMMITTEE

tonya.petersen@mvg.com

MELISSA JOY

Village Green Mgmt Vice President mjoy@villagegreen.com

JUSTIN SEGER HILLS Properties Treasurer JustinS@hillsinc.com

2023 BOARD OF DIRECTORS

Mark Arnold, Royal Finish Associate Council 2nd Vice President

Lloyd Cobble, CIG Communities

Brian Fullenkamp, Legacy Management

Jeff Greenberger,Greenberger & Brewer, LLP

Parliamentarian

Todd Hignite, Hearth Home Communities

Lisa Isham, CMHA

Gerry Johnson, Rent Associate Council President

Megan Lawhon, PLK Communities

Oksana Lukjanenko, Denizen Management

Mike Markus, BRG Apartments

Jordann Morgan, Fath Properties

John Recob, Towne Properties

Grant Saunders, Hays + Sons Restoration Associate Council 1st Vice President

Elizabeth Werner, Sandstone Properties

GCNKAA STAFF

Rebecca McLean, Executive Vice President

Pat Crowley, VP of Governmental Affairs

Michele Klusman, Director of Communications & Programs; Apartment Advantage Editor

Rick Holste, Director of Membership Sales

Zach Jameson, Accounting, Database & Office Coordinator

James Combs, Education & Social Media Coordinator

Susan Peck, AA Outreach Coordinator

Nicole Metz, Membership Coordinator and Office Administrator

GCNKAA PAST PRESIDENTS

2022...Tonya Petersen

2021...Don Brunner

2020...Don Brunner

2019...Jud Oscherwitz

2018...Jud Oscherwitz

2017...Stacy Walton

2016...Stacy Walton

2015...Rusty Lykes

2014...Rusty Lykes

2013...Maria Stanton

2012...Maria Stanton

2011...Jeff March

2010...Brian Fullenkamp

2009...Brian Hendy, CPM

2008...Brian Hendy, CPM

2007...Becky Alejandrino, CPM

2006...Marc Cameron, CPM

2005...Marc Cameron, CPM

2004...Gary Sanzone, CPM, CAPS, CAM, NALP

2003...Gary Sanzone, CPM, CAPS, CAM, NALP

2002…Jim Ruh

2001…Jay Ingram, CPM

2000…Roy Wergers

1999…Roy Wergers

1998…Robert J. Wahlke, CAPS

1997…Terry Sievers

1997…Dave Lockard

1996…Jim Cohen, CPM

1995…Jim Ruh

1994…Mark Robinson

1993…David Noll

1992…Bernie Wessels **

1992…Jerry A. Molique, CPM, CAPS **

1991…Jay O. Ingram, Jr., CPM

1990…Ronald Bommer

1989…John Cobey

1988…Robert J. Wahlke, CAPS

1987…Robert J. Wahlke, CAPS

1986…Charles Berling

1985…Joseph Fullenkamp, CAPS

1984…John Stalnaker

1983…Jerry A. Molique, CPM, CAPS

1982…Harry Fath

**Apartment Association of N. KY merged with GCNKAA

Office Hours: Monday Through Friday 8:30 am to 5:00 pm

ADVERTISING RATES 2023

The following advertising rates are for full year contracts. Six month contracts are also available. Call the GCNKAA office at 513 407-8612 for more information.

Ad rates are for full color ads. Link from your ad to your website is included. Ads must be submitted as a press quality pdf file or high resolution jpg sized as listed above.

ADVERTISING DEADLINES

Ad deadlines are the first of the month for the next month’s issue. Placement of articles and ads is limited to pre-set space and dimensions of the Apartment Advantage. Submissions may or may not be used and placement is at the discretion of the editor

July

September

October

Apartment Advantage is a monthly publication of the Greater Cincinnati Northern Kentucky Apartment Association, Kenwood Executive Center, 7265 Kenwood Rd, Ste. 100, Cincinnati, OH 45236; phone (513) 407-8612; fax (513) 407-7868. For up-to-date information check out our website: www.gcnkaa.org.

CRAIG COFFMAN Uptown Rental Properties Secretary ccoffman@uptownrents.com

TONYA PETERSEN MV Propery Management President

Across the Board

A MESSAGE FROM THE PRESIDENT

By Tonya Petersen, President

Hello GCNKAA Members!

It is always exciting as March approaches bringing renewal and thoughts of warmer weather! As Cincinnatians, we are all too familiar with on-again, offagain spring and we will see what each day this month holds: will it be warm and spring like...or cold with winter dragging on? I’m in favor of the renewal so bring on the spring!

As we closed out February, what an outstanding line-up of events we concluded! Our committee meetings are in full swing; chairs and members are planning the year and focused on meeting KPIs; the Certified Apartment Leasing Professional (CALP) was offered; and our highly-anticipated State of the Industry General Membership Meeting had our largest attendance of ALL the years that the Greater Cincinnati Northern Kentucky Apartment Association (GCNKAA) has hosted the amazing Dave Lockard with CBRE. Absolutely remarkable!

One new addition that I am over the moon for is our newly added 2024 Prestige Awards committee. Thankfully when asked, Jordann Morgan with Fath Properties and Todd Hignite with Hearth

This section contains articles and information concerning the Board of Directors and Association policies.

Kentucky multifamily companies and associate members. We will launch category submission requests soon so be prepared to submit and make your peers and company shine! I cannot wait for this exclusive night in April 2024!

March brings our Finance Forum scheduled for Friday, March 3 and a great amount of legislative push with our Apartment Association of Kentucky (AAK) Day on the Hill on March 9 in Frankfort, Kentucky, and the National Apartment Association (NAA) Advocate Conference in Washington DC. Our industry is in unprecedented times and the participation and passion our members produce both locally and nationally is exemplary. Be sure to review the Legislative Update from Pat Crowley to stay current with the issues on which we are focusing.

Our final hot topic for March is the GCNKAA Trade Show on Tuesday, March 14! Join us to Get Your Game On with our six education seminars, leadership forums, and the all-out amazing trade show floor to network and grow your business. Don’t miss this amazing day of growing minds and expanding your business. In sports, its either you win or lose….be sure to be winning in 2023 with Sports Night GCNKAA Trade Show!

I look forward to another exceptional year, record breaking attendance, and enhanced participation from our membership. Isn’t great to be a part of multi-family? How lucky we are to support one another and show our community what a great benefit we

Tonya Petersen Miller Valentine

Brain Power

MARCH'S SPECIAL EDITION: TRADE SHOW 2023

By James Combs, Education and Social Media

Coordinator

This month’s education article is a special version focused on our upcoming trade show education! We are going to have some of the top local talent bringing you the most pressing topics. We have sessions for leasing, maintenance, management, and everything in between.

Below you are going to find all the latest upcoming opportunities to grow your education. Education strives to be reflective of our member’s needs. We are always listening to feedback from our members and looking for new ideas all the time. If there are topics or material that you would love to see offered please reach out to james@ gcnkaa.org.

ue to shift every day. At a time when the next generation of leaders is growing into their role, in many ways, it’s never been a more complicated time to be a manager. With staffing challenges remaining among the industry’s top concerns, it’s critical that we evolve our approach. In this interactive session, we’ll discuss what it takes to recruit, develop, and empower the next generation of management, including hearing firsthand what expectations they have of the companies they join.

Presented by Stacy Holden

James Combs

TRADE

SHOW

Don’t miss out on all the great education that will be happening at the 2023 GCNKAA Trade Show! There will be something for everyone whether you are leasing, maintenance, property management, or anything in-between!

Date: March 14th, 2023

Education sessions take place from 1:30 pm through 5 pm.

Location: Sharonville Convention Center, 11355 Chester Rd, Cincinnati, OH 45246

The New Rules for Cultivating Tomorrow’s Leaders

The shape and state of the property management and real estate workforce have changed drastically in recent times and contin-

As the Apartment Turns

Preventing Soap Opera Drama in your Redec Program Prioritize the turn processes and consider consequences of repair vs. replacement. Set turn standards that meet company expectations resulting in successful move-ins and renewals.

Presented by Chris King-Dye

The Ritz or Motel 6? Where Does Your Customer Service Check In?

In today’s social media and technology driven world, many customer service touch points are being overlooked and forgotten. From a prospects’ first impressions to the residents’ very last day of living at your community, it’s time to refresh your customer service and provide the Five Star experience that will attract and retain residents while setting a new standard in your market!

Presented by Todd Hignite

Solving the disconnect between the property management industry and the maintenance professionals who support it

The times have changed but in many ways our industry has

MAINTENANCE SEMINARS AT THE 2023 TRADE SHOW

AS THE APARTMENT TURNS

Presented by Chris

King-Dye

Preventing Soap Opera Drama in your Redec Program. Prioritize the turn processes and consider consequences of repair vs. replacement. Set turn standards that meet company expectations resulting in successful move-ins and renewals.

SOLVING THE DISCONNECT BETWEEN THE PROPERTY MANAGEMENT INDUSTRY AND THE MAINTENANCE PROFESSIONALS WHO SUPPORT IT

With Jered Sturm

TUESDAY,

The times have changed but in many ways our industry has not, the result… We have a whole department, the maintenance department that can get divided from the rest of their on-site team. At times operating on what feels like an island, misunderstood, underappreciated, and unable to effectively report to those they report to. It's time for a change and this session will overview proven ways for property management teams, and specifically the maintenance professionals within those teams to operate that will lessen that divide, reconnect departments, and establish the vital collaboration between on-site teams that produce amazing results.

not, the result… We have a whole department, the maintenance department that can get divided from the rest of their on-site team. At times operating on what feels like an island, misunderstood, underappreciated, and unable to effectively report to those they report to. It’s time for a change and this session will overview proven ways for property management teams, and specifically the maintenance professionals within those teams to operate that will lessen that divide, reconnect departments, and establish the vital collaboration between on-site teams that produce amazing results.

Presented by Jered Sturm

The Impact of Automation & Technology on Screening

Multifamily housing is no stranger to the effects of fraud and it starts at the leasing doorstep. In response, many federal, state and local authorities have implemented legislation targeting fraudsters, but first you have to catch them. Let’s explore leasing then vs. now, and discuss if automation opened the doors for fraud. We’ll analyze old fraud and new fraud and how you can protect your communities. Gone are the days of relying solely on the results of a background check, but the tools for success are plentiful. We will discuss trending pitfalls and proactive measures that assist in mitigating company risks and reputation with a panel of industry experts.

Presented by Ali Kaid, Amber Taylor, Ashli Allen, Chrissie Valdini, Angela Lacy, & Lloyd Cobble

Unplug. Recharge. Conquer.

The multifamily housing industry is renowned for being a high-pressure environment, chock-full of challenging situations. One of those challenges being employee retention! From maximizing team performance, to managing owner expectations, to unimaginable resident interactions, it’s no wonder self-care is as relevant as it has ever been when it comes to retaining employees and providing a fulfilling workplace. Physical, emotional, and mental wellness are key components to achieve success in teams, ensure associate and resident satisfaction, and create maximum profitability. This session highlights your personal accountability for making wellness in the workplace a priority, and demonstrates the importance of creating a culture that promotes self-care for everyone!

Presented by Todd Hignite and Melissa Joy

INVOLVEMENT, SPONSORSHIP, QUESTIONS

If you are interested in getting involved with the Education or NextGen Committee and help plan all of the great education opportunities, join us for our monthly meetings! Contact james@ gcnkaa.org for details and invitations.

GCNKAA’s education and NextGen programs offer great exposure through sponsorship. Seminars and course modules can be sponsored for as little as $150 and comes with many benefits. Sponsorship funds help the association provide extra amenities to the attendees.

Government & Housing Legalities

SOUTHWEST OHIO CONGRESSMAN DAVIDSON NAMED CHAIR OF INFLUENTIAL MULTI-FAMILY HOUSING COMMITTEE

By Pat Crowley, Vice President of Governmental Affairs

Ohio Congressman Warren Davidson, who represents Hamilton and Butler counties in the U.S. House of Representatives, has been named chairman of the influential Subcommittee on Housing and Insurance. The Subcommittee has oversight of the Department of Housing and Urban Development (HUD) and U.S. housing policy and handles matters related to rental housing.

Congressman Davidson is a native of Sydney – hometown of GCNKAA Ohio Legislative Chairman Justin Seger – who lives in Troy and represents Ohio’s 8th Congressional District. He has meet several times in the past with GCNKAA members and has been extremely helpful in helping the association understand issues being addressed by Congress.

Congressman Davidson was selected for the chairmanship by Housing Financial Services Chairman Patrick McHenry, R-North Carolina.

“While Congressman Davidson is new to my leadership

team, his work last Congress on the Artificial Intelligence Task Force shows he is ready to take on this new challenge,” Chairman McHenry said in a statement. “Warren has always been a constructive voice in the world of technology policy, and I look forward to seeing him apply his unique skillset to this new role.”

Congressman Davidson said he was honored to be selected for the chairmanship.

“I look forward to working with my colleagues on the Financial Services Committee to strengthen public policy within this jurisdiction by solving problems that help these markets better serve the American people,” he said in a statement.

SUPPORT THE GCNKAA PAC EFFORTS

The Greater Cincinnati Northern Kentucky Apartment Association (GCNKAA) Political Action Committee (PAC) dollars can and do make a difference. Influence at the local, state, and national government levels would not be possible without your contributions. If you have not already done so, please invest in GCNKAA’s PAC. Our recommendation is $1 per unit. If you have any questions, contact the Vice President of Governmental Affairs, Pat Crowley, at pat@gcnkaa.org.

Looking to Join a Committee?

This heading deals with housing & legal issues within the Governmental structure.

Pat Crowley

REGISTRATIONS FOR NAA ADVOCATE CONFERENCE OPEN

As the new Congress settles into Capitol Hill, the time has come to introduce members to the rental housing industry. Advocate –NAA’s annual advocacy conference – is the prime opportunity to meet with your representatives by joining rental housing suppliers, property managers, owners and operators in Washington D.C. on March 28-29, 2023.

It is more important than ever to communicate the rental housing industry’s policy stances and priorities to our representatives in Congress following years of pandemic-fueled challenges and political polarization. Sharing the unique operational needs of rental housing is critical, and there is no better way to educate federal lawmakers than in-person in the halls of Congress.

Advocate is the opportunity to make that a reality by coming together with a family of over 92,000 members and 141 affiliates. Help us lay a new cornerstone on which we can build even more successes for the rental housing industry.

NAAPAC HAPPY HOUR

(sponsored by the National Suppliers Council)

Mix and mingle with your peers for an hour of refreshments, networking, and fun, including exciting raffle prizes provided by the National Suppliers Council. All raffle proceeds support the NAA Political Action Committee (NAAPAC).

Thursday, March 30 from 5:30 p.m. – 6:30 p.m.

RESOURCES

The voice of individual members of the apartment industry was critical in establishing rental assistance and ending the eviction moratorium. Your voice will be needed again as we continue to confront the affordability crisis. Use these advocacy tools and resources to take action.

Lobby Day Guidance: Scheduling and Holding a Hill Visit

Hill visits with your members of Congress will be organized by your NAA affiliate and will likely be subject to additional restrictions from Congress. If you are interested in participating in a meeting, please let us know when completing your Advocate registration.

We will connect you with your affiliate for more specific details. NAA will provide guidance for affiliates on scheduling meetings as the conference approaches.

REGISTRATION INFORMATION

Pre-registration for Advocate is complimentary for all attendees who register on or before March 21, 2023. After this date, registration must be done on-site and will be subject to a $50 charge. Click here to register.

Please Note: Congressional offices may restrict the number of people allowed to participate in meetings on Capitol Hill during Lobby Day. Registering for Advocate does not guarantee that you will be able to participate in a meeting. Please make sure you are working with your local affiliate if you are planning to attend a meeting.

HOTEL INFORMATION

Grand Hyatt Washington

1000 H St NW, Washington, DC 20001

Rate: $359 + tax per night

Cut-Off Date: March 6, 2023*

*After this date rooms will be accepted on a space- and rateavailable basis only. The cut-off date only guarantees rate – it does not guarantee availability. Please book your rooms early.

BOOK YOUR STAY

Click here or call 202-582-1234. The NAA Advocate group block code is G-NAA3.

Hotel reservations may be canceled up to 4 weeks prior to the date of arrival without penalty. Rooms canceled within 4 weeks of arrival will be charged one night’s room and tax.

Rooms in the NAA room block are intended for registered attendees of 2023 Advocate. You must be registered prior to making your hotel reservation. Only one (1) hotel reservation will be allowed per registered attendee. NAA has the authority to cancel any duplicate hotel reservations or those that are not registered for the conference with or without prior notification.

Our House

This heading contains membership, staff, committee information and events.

GCNKAA TO HOST PRESTIGE AWARDS IN 2024! PREPARE FOR YOUR ENTRIES NOW!

It’s been years in the making, but the Greater Cincinnati Northern Kentucky Apartment Association Prestige Awards are making their return on Friday, April 19, 2024, at the Hyatt Regency in Cincinnati. Some final details are still being worked out but we wanted to give you a ‘heads up’ on how to best prepare to spotlight the excellence of your company, your community, or your industry peers.

The deadline to enter the categories below is FEBRUARY 2, 2024, so plan now to make sure you have ample time to get the best photos to make your community stand out. Think about landscaping, amenities, renovations, and more.

CATEGORIES

PROPERTY MANAGEMENT/OWNER CATEGORIES

Best Landscaping

Best Decorated Model

Best Floorplan

Best Property Management Company

Best Amenity Package

Best Company or Community Website

Best Student, Senior, or LIHTC Community

Best Company or Community Logo

Best Renovation or Property Update

Best Community or Primary Member Social Media Plan

ASSOCIATE MEMBER AWARDS

Best Associate Member

Best Associate Logo

Best Associate Website

Best Associate Social Media Plan

PEOPLE AWARDS

Best Associate Member – Management

Best Associate Member – Non-Management

Best Community Assistant Manager

Best Community Manager

Best Independent Rental Owner

Best Leasing Consultant

Best Maintenance Personnel / Groundskeeper

Best Maintenance Supervisor or Director

Best Multi-Site Manager (2-3 Communities)

Best Multi-Site Manager (4+ Communities)

Best Administrative Assistant

Watch for more details regarding sponsorships, payment schedules, entry criteria and submission requirements to roll out after the trade show on March 14.

Best of luck to all our members!

ADMISSION

NON-EXHIBITOR ADMISSION POLICY

It has been determined that in order for the significant investment in booth space or sponsorships to be of the highest value and integrity to the exhibitors and sponsors, that Associate Members, their employees and staff, who are not otherwise exhibiting at the Trade Show or a sponsor of the Trade Show, shall not be permitted on the Trade Show floor at any time during the Trade Show. This policy does not apply to any attendance for any Primary or Honorary member of the GCNKAA. The Associate Council requests that exhibiting vendors, GCKNAA Members and staff who witness persons employed by any company who is not a GCNKAA Member, or an Associate Member who is not a sponsor or exhibitor with a proper exhibitor or sponsor name tag, to report such actions to the GCNKAA admission table at the entrance to the Trade Show floor. Any violation of this policy, will result in an invoice to the non-exhibiting, non-sponsoring Associate Member equal to the fee of one (1) 8 x 10 booth submitted to the offending Associate Member Organization. The offending individual or company shall also be banned from all future GCNKAA activities, meeting, or other events, until said invoice is paid in full to the GCNKAA and posted.

STEP RIGHT UP...

...to the Greater Cincinnati Northern Kentucky Apartment Association’s annual Trade Show on Tuesday, March 14, 2023, at Sharonville Convention Center. As always, the Trade Show is free to attend with free parking. Free food returns this year from 5:45 pm to 6:45 pm! A cash bar and other food concessions are available. So come find out what your Associate Members have to offer your company. And be sure to hang around throughout the show for more than $2500 in Grand Prize Drawings beginning at 5:15 pm and ending with the big drawing at 7:30 pm. Watch for details.

This year, we have six seminars to choose from. For complete details on these seminars, see page 3 of this insert. All seminars are eligible for Continuing Education Credits (CECs) for CAM, CAPS, CAMT and NALP.

SPONSORSHIPS

1*

Are you interested in participating in the 2023 Trade Show but don’t have the big budget or enough time for a booth? There is an easy and inexpensive way to get your name out in front of more than 600 people in less than 6 hours. This is a wonderful opportunity for all members - no matter if you have one representative or 100 employees - to get involved through a sponsorship.

BEVERAGE SPONSORS …………………….............................................…$1000

New to the 2023 trade show is one free drink ticket* per person. Beverage Sponsors will receive inclusion on promotional pieces and signage at the 2023 trade show. For primary and associate members. *drink ticket is contingent upon sale of sponsorship.

LOGO SPONSORS ……………………......................................................……$500

Due to its success, we will once again be distributing the GCNKAA Tote Bag to the first 500 attendees. Logo sponsors receive inclusion on promotional pieces and company logo on this bag. For associate members only. Only available through February 14, 2023.* Includes 2 admissions to the show floor.

BAG SPONSOR ……………..........………………..............................………$500

Bag sponsors will receive inclusion on promotional pieces and your company logo on the event ‘swag bag.’ For property owners and management companies only. Only available through February 14, 2023.*

FOOD SPONSOR ………………..................................................………...…$300

Returning to the 2023 trade show is free food from 5:45 pm to 6:45 pm. Food Sponsors will receive inclusion on promotional pieces and signage at the 2023 trade show. For primary and associate members. Includes 2 admissions to the show floor.

SEMINAR SPONSOR…….......................................................................…$300

FREE!

This policy, in fairness to all, is extended to all Primary Members, such that the Primary Members are specifically requested not to violate this policy by bringing as guests of the Primary Member any person employed by a non-exhibiting/non-sponsoring Associate Member or any other business without the express written approval of the Associate Council. All property owners and management companies - and all their staff - receive complimentary admission to the 2023 Trade Show. Please be sure to register online for the trade show in advance and check out our amazing line up of education sessions on the next page.

Seminar intermission sponsors will receive inclusion on promotional pieces and your company logo on event signage inside the seminar rooms. For both associate and primary members. Includes 2 admissions to the show floor.

If you are interested in becoming a sponsor, contact Michele at 513 407-8612 or michele@gcnkaa.org.

RESERVE YOUR BOOTH OR SPONSORSHIP ONLINE AT www.gcnkaa.org/events/

THE NEW RULES FOR CULTIVATING TOMORROW’S LEADERS

Presented by Stacy Holden

The shape and state of the property management and real estate workforce have changed drastically in recent times and continue to shift every day. At a time when the next generation of leaders is growing into their role, in many ways, it’s never been a more complicated time to be a manager. With staffing challenges remaining among the industry’s top concerns, it’s critical that we evolve our approach. In this interactive session, we’ll discuss what it takes to recruit, develop, and empower the next generation of management, including hearing firsthand what expectations they have of the companies they join.

THE RITZ OR MOTEL 6? WHERE DOES YOUR CUSTOMER SERVICE CHECK IN?

Presented byTodd Hignite

In today's social media and technology driven world, many customer service touch points are being overlooked and forgotten. From a prospects' first impressions to the residents' very last day of living at your community, it's time to refresh your customer service and provide the Five Star experience that will attract and retain residents while setting a new standard in your market!

AS THE APARTMENT TURNS

Presented by Chris King-Dye

Preventing Soap Opera Drama in your Redec Program. Prioritize the turn processes and consider consequences of repair vs. replacement. Set turn standards that meet company expectations resulting in successful move-ins and renewals.

SEMINAR PRICING

SECOND SESSION

3:30 PM - 5:00 PM

THE IMPACT OF AUTOMATION & TECHNOLOGY ON SCREENING

Presented by Ali Kaid, Amber Taylor, Ashli Allen, & Chrissi Valdini

Multifamily housing is no stranger to the effects of fraud and it starts at the leasing doorstep. In response, many federal, state and local authorities have implemented legislation targeting fraudsters, but first you have to catch them. Let’s explore leasing then vs. now, and discuss if automation opened the doors for fraud. We’ll analyze old fraud and new fraud and how you can protect your communities. Gone are the days of relying solely on the results of a background check, but the tools for success are plentiful. We will discuss trending pitfalls and proactive measures that assist in mitigating company risks and reputation with a panel of industry experts: Chrissie Valdini, Director of Operations Rookwood, Ali Kaid, Strategic Account Executive with MRI Living, and others!

SOLVING THE DISCONNECT BETWEEN THE PROPERTY MANAGEMENT INDUSTRY AND THE MAINTENANCE PROFESSIONALS WHO SUPPORT IT

With Jered Sturm

The times have changed but in many ways our industry has not, the result… We have a whole department, the maintenance department that can get divided from the rest of their on-site team. At times operating on what feels like an island, misunderstood, underappreciated, and unable to effectively report to those they report to. It's time for a change and this session will overview proven ways for property management teams, and specifically the maintenance professionals within those teams to operate that will lessen that divide, reconnect departments, and establish the vital collaboration between on-site teams that produce amazing results.

INDIVIDUAL SEMINAR PER PERSON

Bundle 1: Ritz or Motel 6? / A Day of Leasing

$99

$69 SEMINAR BUNDLE PER PERSON

Bundle 2: Cultivating Tomorrow’s Leaders / Unplug. Recharge. Conquer

Bundle 3: Ritz or Motel 6? / Unplug. Recharge. Conquer.

Bundle 4: Cutivating Tomorrow’s Leaders / The Impact of Automation & Technology on Screening

Maintenance Bundle: Fixing the Disconnect / As the Apartment Turns

REGISTER ONLINE AT www.gcnkaa.org/events/education-seminars

Pricing listed above is for GCNKAA Members. Non-member rates differ. Bundles are per individual and may not be split for multiple attendees.

UNPLUG. RECHARGE. CONQUER.

With Todd Hignite and Melissa Joy

The multifamily housing industry is renowned for being a high-pressure environment, chock-full of challenging situations. From maximizing team performance, to managing owner expectations, to unimaginable resident interactions, it’s no wonder self-care is as relevant as it has ever been. Physical, emotional, and mental wellness are key components to achieve success in our leadership roles, ensure associate and resident satisfaction, and create maximum profitability. This session highlights the challenges faced by leadership, underscores your personal accountability for making wellness in the workplace a priority, and demonstrates the importance of creating a culture that promotes self-care for everyone!

PRIMARY

CJ Realties

Hermant Jatla

2335 Buttermilk Crossing Crescent Springs, KY 41017 (859) 757-2876

info@cjrealties.com

ES Properties

Nichole Murphy

2616 Short Vine Street

Cincinnati, OH 45219-2017 (513) 505-5551

nichole@es-rents.com

The Mayerson Company

Lori Collins

312 Walnut Street

Cincinnati, OH 45202 (513) 621-7500

loric@scrippscenter.com

JANUARY 2023 NEW MEMBERS ASSOCIATE

ADT - Security

Maria King

12852 Steadman Farms Dr Fort Worth, TX 76244 (770) 519-5337

mariaking@adt.com

Safety & Security Services

Bates Cleaning Service

Dwaine Bates 2411 Buddleia Ct

Cincinnati, OH 45239 (513) 389-8125

batesclean@gmail.com

Cleaning and Janitorial Services

Dynegy

Mark O’Brien

2603 Augusta Drive Suite 750 Houston, TX 77057 (713) 702-8604

xyyx@txu.com

Energy Sales - Gas and Electric

HandyTrac Systems

Grace Abernathy 510 Staghorn Ct

Alpharetta, GA 30004 (800) 665-9994

tradeshows@handytrac.com

Key Control Systems

Junk Shot & Doorstep Details

Valet Trash

Jerome Peaker 3058 Stony Hollow Court

Loveland, OH 45140 (513) 923-0527

jerome.peaker@acceleratedwaste.com

Junk Removal

Pavemax LLC

Amy Landrum

4584 Helmsdale Court

Batavia, OH 45103 (513)549-1882

jeff@pavemaxllc.com

Concrete Installation and Repair

Renovia

Leonard Love

5151 Shadeland Avenue

Indianapolis, IN 46226 (317) 358-0371

jcoleman@renovia.com

Interior and Exterior Painting

Riegler Contracting

Dylan Riegler 2187 Bleu Yacht Lane

Union, KY 41091-7698 (513) 439-0443

dylan@rieglercontracting.com

Gutter, Roofing, Siding Sales & Installation

Servpro of East Central Cincinnati

Stephanie Wright 1850 Summit Rd.

Cincinnati, OH 45237 (513) 561-7378

servprosteph2@gmail.com

Fire and Water Damage Restoration

SEEKING PROPERTY OWNERS AND MANAGMENT COMPANIES TO PARTICIPATE IN 2023 BUSINESS EXCHANGE

THE PROGRAM

The Business Exchange is a trade show-style event where the owner and property management companies are the exhibitors and the Associate Members are the attendees. The Associate members circulate the room in three-to-five minute meetings. This is one of the largest revenue generators for the Apartment Association and the participation of our management companies is critical for its continued success.

OWNER AND PROPERTY MANAGEMENT COMPANY REGISTRATIONS

The Business Exchange Committee has worked hard to make changes to this event to provide a better value for the companies who participate. The biggest change is that we will allow participating property owners and management companies to select the top 10 products or services they are looking to invest in over the upcoming year. We will then match your selections up with our participating associate members who offer that product or service. Your first 10 to 15 meetings will be pre-scheduled using these selections. After the first 10 to 15 rotations, we will revert back to allowing our associate members to meet with any property owners or management companies they would like to meet with that were not on their meeting list.

The only investment we ask of our property management

companies is your time and to donate two $25 gift cards of your choice OR a 30-minute coffee meeting with an associate member. These will be raffled off to participating associate members during the Business Exchange. The Business Exchange offers an easy way to take care of multiple vendor meetings in one location at one time. This is an excellent opportunity to gather the latest price and product information with a personal touch. We respectfully request that owner/management attendees be senior executives who have the authority to make purchasing decisions.

The Greater Cincinnati Northern Kentucky Apartment Association’s 2023 Business Exchange will be held on Tuesday, May 9 from 8:30 am to 11:30 am at the Oasis Conference Center in Loveland, Ohio. Participation in this event is free for all management companies. Please plan on arriving by 8:15 am to make sure you have enough time to get ready for the first rotation of our associate members at 9 am. Networking and continental breakfast are from 8:30 am to 9 am.

If you would like to participate as a property management company or an owner, or would like more information on the Business Exchange, please click here or contact Michele at the Apartment Association offices by emailing michele@gcnkaa.org or calling 513 407-8612.

To download the Information Statement and Registration Form click here.

NAA ANNOUNCES THREE KEYNOTE SPEAKERS FOR 2023 APARTMENTALIZE

IN ATLANTA

Atlanta will be the hub of the rental housing industry when we all come together to connect, share ideas, and find solutions at the National Apartment Association (NAA) 2023 Apartmentalize. Come ready to be inspired, gain knowledge and build a network of innovative thinkers and strategists. Meet you there!

GENERAL SESSION SPEAKERS

Nationally recognizable speakers from outside the industry motivate you with their inspiration and personal stories of success and real-life experiences. Speakers to be announced soon!

Derreck Kayongo: Entrepreneur, Global Soap Project Founder, CNN Hero, and Former CEO of the Center for Civil and Human Rights

Wednesday, June 7 | 3:30 p.m. – 4:45 p.m.

With his trademark panache, Derreck Kayongo tells his courageous story of survival, social entrepreneurship, and humanitarianism, and the life lessons he learned along the way.

From Ugandan refugee to successful entrepreneur, CEO, and renowned human rights activist, Derreck’s journey inspires audiences to dream big. Through personable and articulate storytelling, he shares his visionary ideas for harnessing the power of observation and creative problem solving, applicable to any organization or community. It’s all about taking responsibility while looking for opportunities to improve.

Derreck is the founder of the Global Soap Project: a humanitarian aid organization that collects discarded and unused soap from thousands of hotels worldwide, reprocesses it, then distributes it to in-need populations around the world. The project was born from his simple observation about how much soap is available in hotels, and how much is thrown away when hotel rooms are turned. This observation turned into a simple yet innovative idea that is now battling global health issues in 90 countries. Hygienerelated diseases, and the resulting deaths, have dissipated in many at-risk communities, thanks in part to Derreck’s creative problem solving.

The energy and enthusiasm levels are unmatched as Derreck brings his stories and principles to life. He identifies the key fac tors of his personal and professional success with the memorable

acronym S.E.L.F.: Service, Education, Leadership and Faith. He calls upon his dynamic experiences to empower audiences, inspiring an entrepreneur spirit made possible only through creative problem solving. Derreck’s emotionally-packed presentations linger long after his speech, empowering audiences to invent their own self-made motto of success so they can create tangible change in the world.

In creating this global humanitarian initiative, Derreck demonstrates that a simple yet novel idea has the power to transform millions of lives. That “the little guy can do something big.” It is this creativity and innovation that led him to be named a 2011 CNN Top Ten Hero and a 2014 TED Talks speaker.

Derreck’s demonstrated passion for helping others and commitment to innovative thinking led him to the role of CEO of the National Center for Civil and Human Rights. During his time as CEO, he elevated the visibility of the Center on a global scale, showcasing stories of victims of civil rights abuse and the heroic actions that changed the course of history.

Derreck Kayongo is an internationally recognized visionary and humanitarian. The Global Soap Project demonstrates his creativity and innovation, making him a leader in both global health and environmental sustainability. His infectious optimism and powerful storytelling inspire audiences from all walks of life to see the bigger picture.

Lindsey Vonn: Retired Olympic Gold & Bronze Medalist, New York Times Best Selling Author

10 a.m. - 11:30 a.m. | Thursday, June 8

Lindsey Vonn is a recently retired Olympic gold and bronze medal-winning alpine ski racer for the U.S. Ski Team as well as a New York Times bestselling author. She is the most successful female skier of all time and holds four World Cup titles, making her one of only 6 women to win World Cup races in all five disciplines of Alpine skiing.

Debuting first at the 2021 Alpine Skiing World Cup Races, Vonn is an NBC Sports broadcast analyst. Lindsey served as an

GCNKAA PACs

What They Can Do For You

Jason Sudeikis: Emmy-Winning Actor, Comedian, Writer & Producer

Friday, June 9 | 1:45 p.m. – 3:00 p.m.

Playing the football coach and buoyant optimist Ted Lasso on the Apple TV+ series he co-created, Jason Sudeikis has won the hearts of countless fans and earned numerous critical accolades. Are kindness and optimism the key to Ted Lasso’s success?

Jason Sudeikis is an award-winning actor, comedian, producer, and writer who stars as the buoyant optimist Ted Lasso in the widely popular Apple TV+ series he cocreated. Good to the core, its first season was honored with the prestigious Peabody Award “for offering the perfect counter to the enduring prevalence of toxic masculinity, both on-screen and off, in a moment when the nation truly needs inspiring models of kindness. The first season garnered 7 Primetime Emmy Awards after being nominated for a historic 20.

Following the second season, it once again garnered 20 nominations at the 74th Primetime Emmy Awards, winning four total, including Outstanding Comedy Series, acting awards for Sudeikis and Brett Goldstein, and a directing award for MJ Delaney.

In 2021, Sudeikis was the recipient of two Emmy Awards, “Outstanding Lead Actor in a Comedy Series” and “Outstanding Comedy Series.” In 2022, he won both of those awards for the second year in a row. He was also awarded a Golden Globe for best actor in a Television Series – Musical or Comedy, a Screen Actors Guild Award for Outstanding Performance by a Male Actor

in a Comedy Series, and a Critics Choice Television Award for Best Actor in a Comedy Series. The Writers Guild of America awarded Sudeikis and the show “Best Comedy Series” and “Best New Series.

Best known for his amazing work on Saturday Night Live, Jason made an even bigger name for himself in tentpole comedy films. In 2011, he starred in the hit comedy Horrible Bosses. Quickly thereafter he found himself again alongside Jennifer Aniston and Jamie Foxx in the smash sequel Horrible Bosses 2. His hilarious performance as a small-time pot dealer David Clark in We’re the Millers in 2013 helped the film make over $270 million at the box office.

Jason’s recent work includes dramatic turns in Nacho Vigolando’s sci-fi thriller Colossal opposite Anne Hathaway, Alexander Payne’s Downsizing alongside Matt Damon, and Kodachrome opposite Ed Harris. Jason also stars in the dramatic thriller Driven where he plays conman-turned-FBI- informant Jim Hoffman as he and his handler take down the mysterious, wealthy, and drug-embroiled millionaire John DeLorean (played by Lee Pace). He also starred alongside Jessica Biel in the indie drama The Book of Love, played legendary Jesse Owens coach and mentor, Larry Snyder in Race, and won viewers over as Jake in Leslye Headland’s Sleeping with Other People. Other recent films include the 2016 heist comedy Masterminds alongside Zach Galifianakis and Kristen Wiig and playing Principal Brown in the film Booksmart.

Apartmentalize is scheduled for June 7-9, 2023, in Atlanta, Georgia.Registration is now open here.

GOLF OUTING SCHEDULED FOR JUNE 22; FOURSOME AND SPONSORSHIPS ON SALE MARCH 14

On Thursday, June 22, 2023, Aston Oak’s 18-hole golf course will host the Association’s 37th Annual Golf Outing. By using the 18-hole facility to host our event, we can host up to 160 golfers providing even more owners, multi-site managers, property managers, leasing consultants and other vendors for you to meet and greet. Here’s more information on how to get more bang for your buck.

There are NINE types of sponsorships available. You may select the type you want based on the level of participation you want the day of the outing. Hole sponsorships require the most participation while other types require only minimal participation. We strongly encourage all hole sponsors to have a representative from their company sitting at their sponsored hole. IF you cannot guarantee this, we recommend you consider a different sponsorship option that does not involve as much participation. To encourage hole participation, the golf committee will be hosting the Golfer’s Choice Award to the hole voted the best! All will be offered on a first-come, first-served basis.

All sponsors receive signage at the outing, pre-event marketing exposure and public acknowledgement of sponsorship during dinner the day of the outing. Hole and beverage sponsors also have the unique opportunity to create a memorable impression and build relationships at their sponsored hole/station. Beverage sponsors will be listed on the beverage cups distributed during the outing and trophy sponsors will be listed on the trophies. All sponsors are also invited to donate door prizes or give-aways to all participants.

Due to liquor licenses, NO sponsor is permitted to bring ANY alcoholic beverages onto the course. All alcoholic beverages will be provided by the course ONLY. There will also NOT be any beer at beverage stations. Beer and liquor will be provided only by two beverage carts controlled by Aston Oaks employees that will drive around the course all day. Beverage stations for the 2023 outing are located on holes 4, 8, 12 and 16. Please note that if you select one of these holes as a hole sponsorship, there is a chance you may have beverage sponsors nearby.

If you are interested in reserving a sponsorship or a foursome for the 2023 GCNKAA Golf Outing, call or email Michele at the Apartment Association office at 513 407-8612 or michele@gcnkaa. org or click here for more information. Foursomes and sponsorships are limited and will be sold on a first come first serve basis.

Foursome and sponsorships will officially open to the general membership on March 14. Watch for more details!

REGISTER TODAY FOR THE 2023 BUSINESS

FOR OUR ASSOCIATE MEMBERS: Similar to Speed Networking, this IN-PERSON Business Exchange offers you the opportunity to meet one-on-one in 5-minute intervals with key decision makers from several of the participating property owner and management companies.

The first 10 to 15 rotations will be pre-scheduled meetings with companies with whom you have requested to meet. New this year, we are excited to share that participating property management companies have the ability to rank up to 10 products and services they are looking to invest in during the upcoming year. We will then match your selections with their selections to provide all of our participants with more valuable meetings. After the initial 10 to 15 rotations, you may randomly move around the floor as you see best for your business goals. Depending on the total number of primary companies participating and the total number of associate members registered, you may - or may not - have to wait a few rotations between meetings.

EXCHANGE

An event booklet will also be provided to all participants with detailed and highly beneficial information on all of our participating companies. As an associate member, you may either submit a full color, half page ad to include or send a brief paragraph about your company. See more details under Important Deadlines below.

FOR OUR PROPERTY OWNERS AND MANAGEMENT COMPANIES

: This is your opportunity to conduct multiple meetings with multiple vendors in one morning, allowing you to easily expand your network of suppliers. Once you register to participate, you will receive an Information Statement Form complete with an A-to-Z listing of the products and services our associate members provide to the multifamily housing industry. Simply complete the information and select the top 10 to 15 products or services you are looking to invest in for 2023 and 2024 and submit to michele@ gcnkaa.org. We will then schedule meetings with companies that provide the products and services you are most interested in.

IMPORTANT DEADLINES

• April 11: Registration ends for Property Owners and Management Companies.

• April 11: Early Bird registration ends for Associate Members.

• April 17: Deadline to register for this event AND have your company information included in the event booklet.

• April 17: Deadline to submit either one 1/2 page ad (7.5” wide x 4.8” tall) OR a brief paragraph about your prducts or services, including contact information and website. This will be used in the event booklet distributed to all pre-registered attendees prior to the event. Ads should be press-quality pdf or high resolution jpg files sized correctly. Ad OR paragraph should be emailed directly to michele@gcnkaa.org.

• April 18: GCNKAA to email Meeting Request Form to Associate Members

• April 21: Deadline to return your Meeting Request Form (will be sent April 18).

• May 5: Meeting Schedule and Event Booklet emailed to all attendees

ALL THE DETAILS

The 2023 Business Exchange is Tuesday, May 9 at Oasis Conference Center in Loveland, Ohio, from 8:30 am to 11:30 am. There is no cost for property owners and management companies to participate. The cost per associate member is $195 per person through April 11. After April 11, the price increases to $225 per person. To register, click here.

For more details and how to get the most out of your participation, click here.

GCNKAA 37th ANNUAL GOLF OUTING

The Apartment Association Outreach, Inc.

LETTER FROM THE PRESIDENT

By Megan Lawhon, PLK Communities, Outreach President

March is here and I am ecstatic! This brings my favorite time of year…March Madness! I believe everyone needs a break from this dreary weather and we need more sun and spring vibes in our life.

As we continue our forward movement in 2023, I think it’s important to share that our AAO Board has approved the first Rent Assistance payment of $21,500, which was released at the end of February! This contribution continues to help those in need, as we continue to navigate challenges with the pandemic as well as other challenges presented with housing payments.

the 5K 4 Rent Walk/Run. We are hopeful the weather cooperates this year and we have a beautiful day! Thank you so much to our sponsors who have contributed more than $13,750 so far. In addition, Tri-State Running Company is donating more than $1,000 worth of gift cards for the male and female winners and the overall winners by age category! And, new this year, we will have a Dunkin Donuts wall along with our delicious Chick-fil-A breakfast sandwiches! The website is live at www.5k4rent.org where you can register to participate in this fun event at Friendship Park!

Megan Lawhon

Additionally, the AAO Board authorized a payment of $20,000 to our Food Pantry partners. We are so fortunate to partner with more than twenty food pantries throughout the tri-state area and help our community members in need.

We will continue to look for opportunities to financially support our Rental Assistance Program as well as our Food Pantry partners throughout the year. We are proud to be able to support these pillars of our nonprofit program this early in the year.

5K 4 Rent: Please save the date of Saturday, April 29, 2023, for

Lastly, we are currently looking for opportunities to support some of our senior living communities, which is a priority for the 2023 Outreach Board. Look for more information to come over the next month. In addition, the next opportunity to bag food for Childhood Food Solutions is April 19. Please contact Susan at GCNKAA if you are interested.

Our entire board is immensely grateful for the Champions for Outreach Sponsors which have contributed more than $140,000 so far! Their continued support helps AAO utilize funds to contribute to those in need. We would like to thank our entire membership, in advance, for your continued financial support of Outreach and our efforts to help those in our community who deserve our assistance.

Apartment Association Outreach, Inc.

7265 Kenwood Rd. Suite 100, Cincinnati, OH 45236

513.407.8612 Fax 513.407.7868

www.gcnkoutreach.org

EDUCATION SCHOLARSHIP APPLICATION

The Apartment Association Outreach, Inc. announces Education Scholarships available for spring 2023 classes. The CAM series begins Thursday , May 4, 2023, valued at $899.00. All applicants must hold a valid High School diploma, or the equivalent, and must be currently employed by Greater Cincinnati Northern Kentucky Apartment Association membe rs. Careful consideration is given prior to awarding the Education Scholarship, with special emphasis placed on an individual’s commitment to the industry, general industry knowledge and overall character.

CAM Scholarship applications must b e received, on or before, Thursday, April 6, 2023 . The recipients of the CAM scholarships will be notified by Monday, April 17 th. Applications may be mailed to AAO, 7265 Kenwood Road Suite 100, Cincinnati, OH 45236, or emailed to susan@gcnkaa.org All information submitted is strictly confidential and will be reviewed only by the scholarship judges.

APPLICANTS HOME ADDRESS

1. How long have you been employed in the multi-family housing industry?

2. List any activities, if applicable, you have been involved with through GCNKAA.

Please attach one (1) current professional letter of recommendation for the scholarship from your supervisor.

SCHOLARSHIP AGREEMENT

I, do hereby agree that all the above information is true and correct to the best of my knowledge. Additionally, I do hereby acknowledge that should I become a scholarship recipient, I am fully responsible for attendance of all classes. Scholarship is held by the individual and not the member company and is not transferable. Scholarship is valid only for the designation series being offered in the spring of 2023 . I acknowledge that if I do not complete the designation within the time specified, payment must be made to reimburse The Apartment Association Outreach, Inc. for the tuition within 60 days of the Enrollment expiration date.

Signature

Date

THE APARTMENT ASSOCIATION OUTREACH, INC. EDUCATION SCHOLARSHIP APPLICATION

Scholarship Recipient Authorization Form

The applicant has applied for an Education Scholarship through The Apartment Association Outreach, Inc. The authorized signature below serves as acknowledgement that the individual applying has completed and submitted all paper work necessary to be considered as a possible scholarship recipient. This also serves as authorization from the APPLICANT’S supervisor/manager, that if the applicant is selected as a Scholarship recipient, they shall allow the time necessary to attend classes selected by recipient.

Authorized Signature of Regional/District/Portfolio Manager

Supervisor’s Title

Applicant’s Signature

Applicant’s Title

Date

Date

This form must be completed by the applicant and his/her supervisor as part of the scholarship packet.

Please refer to the spring Designation Course Schedule for complete class information.

www.gcnkaa.org/education

GCNKAA does not discriminate on the basis of age, race, national origin, sex, religion, color, handicap or familial status.

Date returned

For office use only

Authorized signature

Platinum Sponsor ($20,000)

Gold Sponsor ($10,000)

Silver Sponsor ($5,000)

THE McLEAN FAMILY

To become a Champion For Outreach, please contact Rebecca McLean, Megan Lawhon, Jeff March. Rebecca@gcnkaa.org - megan@plkcommunities.com - jmarch@brgapartments.com

Dear Friends,

Presenting Sponsor

Finish Line Sponsor

Our Committee

Jordann Morgan - Chair

Kellie Jones

Michael Wilke

Corey Peterson

Theresa Hallett

Sarah Brewer

We are very excited to announce that the Apartment Association Outreach’s eleventh annual 5k 4 Rent Run/Walk event will take place on April 29, 2023 at 9am at Friendship Park, 1101 Riverside Drive, in Downtown Cincinnati, Ohio. Please support this event and help Outreach raise money for Rental Assistance. Rental Assistance is provided to responsible and qualified recipients through our long-standing partnership with Freestore Foodbank in Ohio, CAIN, Churches Active in Northside, Jewish Family Service and Santa Maria Community Services.

Gold Sponsor - $1,000

Company Logo on 5k 4 Rent Shirts

Company Logo on AAO Website & Sponsor Banner

Company Logo on AAO Facebook Page

GCNKAA Newsletter Recognition

Includes Brunch & Beverages

Bronze Sponsor - $350

Company Logo on Sponsor Banner & Brunch Table

GCNKAA Newsletter Recognition

Includes Brunch & Beverages

Christina Rivera

Nichole Murphy

Susan Peck

Rebecca McLean

Silver Sponsor - $500

Company Logo on 5k 4 Rent Shirts

Company Logo on AAO Website & Sponsor Banner

GCNKAA Newsletter Recognition Includes Brunch & Beverages

Name: _____________________ Company Name: _______________________ Email: _______________________________ Phone: _______________

SELECT SPONSORSHIP OPPORTUNITY

______Gold $1,000

______Silver $500

______Bronze $350

CHECK PAYMENT- Amount Enclosed: $____________ Checks payable to “The AAO” Please mail your donations to: The Apartment Association Outreach, Inc. - 7265 Kenwood Road, Ste 100, Cincinnati, OH 45236

CREDIT CARD PAYMENT

Name on Card:____________________ Card Number: _________________________________

Exp Date: _______________ Security Code: _______________ Zip Code: _________________

All donations made to The Apartment Association OUTREACH, Inc. are tax deductible to the full extent of the law. Contact Susan Peck with questions at 513.407.8612 or susan@gcnkaa.org.

Trend Setting

AN EV IN EVERY GARAGE

By Paul Bergeron

Electric vehicles (EVs) and chargers are seeing a steady influx in apartment communities nationwide. The type and number of such stations can be a riddle as they gauge current and future demand for what has become a prime amenity in some locations.

MEB Development’s Bella Victoria community in Mesa, Ariz., has powered ahead with its ambitious installation of a versatile, personal EV charger in every resident garage.

The new development is hoping to attract new Tesla, Ford and Rivian owners with powerful, Level 2 electric vehicle charging.

The popularity of EVs is on the rise with Kelley Blue Book reporting more than 800,000 new vehicles sold in the U.S. in 2022 – a 65% increase from the previous year.

And with the new federal tax credits and incentives, sales are expected to nearly double in 2023. As more and more consumers choose these eco-friendly and fun-to-drive cars, the charging infrastructure, especially in rental communities, will have to keep pace with the growth.

Installation cost per charge port was approximately $4,600, which includes upgraded SRP (Salt River Project) transformers, 200-amp electric service panels in every unit and the actual 50-amp circuit for charging.

Hudd Hassell, President of Arizona homebuilder Bela Flor, said that other rental communities in the Valley might have a few

PARTNER IN PAINT

This heading contains information on Management & Leasing.

public EV chargers on the property, but very few communities will have individual, private charging ports for every unit.

He said there are no additional EV fees as part of the rent. Each renter pays only for the energy they use.

Currently, less than 10% of its residents drive EVs.

“We expect that to double in 2023 and surpass 30% in 2024,” Hassell said.

NO WAITING OR HIGHER FEES

One of the biggest problems when charging in multifamily properties is they typically have just three to five stations that are almost always occupied and are often located in the back of the community, away from where people live, Hassell said.

“Also, residents are generally required to pay higher fees to access these services and sometimes have to wait hours before their cars are fully charged.”

The EV chargers at Bella Victoria are not like a lot of community chargers in the traditional sense. Instead, they are private “home-charging” ports, and Bella Victoria provides the circuit to charge.

The residents then provide their own charger for whatever brand of car (usually built into the car) and just plug into the Bella Victoria system.

Any Level 2 compliant charger will work with this system including Blink, EVGo, ChargePoint, Tesla, etc., MEB said.

For most residents, the Level 2 charger is already built into their vehicle. For example, with Tesla Model Y or Model 3, they simply plug into the apartment home’s system, using the equipment that came with their car, and walk away. The energy system runs through SRP, one of the largest power and water utility companies in Arizona.

The system works just like an electric plug in the house. Each resident has a dedicated SRP meter that provides electricity to the unit for tankless water heaters, HVAC, appliances, regular outlets and EV chargers. All energy usage, including EV charging, shows up on their SRP electric bill every month.

“With EV charging, the resident can program their car to charge at night (off-peak), when rates are the least expensive,” he said. “Residents are charged directly by SRP for any electricity they use (peak and off-peak). There is no upcharge by the community. For example, a Tesla Model 3 or Model Y costs about $6 to fully charge at home; 300+ miles of range for the price.”

Bella Victoria was able to install and maintain the charging ports on its own. The community has not tapped into any third-party involvement so far. Its electricians installed all the gear, which includes 800-amp SES gear from Cutler-Hammer and Square D for every building with upgraded transformers from SRP, 200-amp electric service panels for every unit and a 50-amp circuit in every garage.

For maintenance, most of the challenges are handled by its onsite technicians. If not, the community uses licensed electricians for any bigger issues that come up.

“Our residents really like having their own, private charger,” Hassell said. “With fuel prices likely to climb again, more and more people are opting for energy-efficient EV models and we’re proud to support this transitional lifestyle.”

MEB COMMITTEES’ GOOD INTENTIONS

This effort is part of MEB Management Services’ recently formed Sustainability Committee, created in hopes of making more communities it manages energy- and eco-friendly, according to Debbie Holder, Vice President of Operations at MEB Management Services.

One of the committee’s goals is to make environmentalism easier and cheaper so residents and property owners will be more likely to choose sustainable living.

“Inconveniences coming from a lack of charging infrastructure or limited community charging stations can often deter people from purchasing the more environmentally conscious EV,” Holder said.

“We know that a large portion of emissions come from manufactured buildings, so we created the committee to help reduce our portion and support local apartment communities by doing the same. Bella Victoria is a perfect example of sustainability in multifamily housing through their EV capabilities and other green initiatives.”

ORGANIZING AND LEVERAGING DATA TO CREATE ACTIONABLE REPORTING

By Darcey Leach

When implemented for progressive change within an organization, data can be one of the best tools.

How data is governed, leveraged and implemented can help companies set up meaningful portfolio-wide KPIs and best practices. During the 2022 Apartmentalize session, “Organizing and Leveraging Leasing Data to Create Actionable Reporting,” industry experts shared their successes, failures and strategies for developing a company culture that embraces data.

Today’s operators, large and small, collect data in order to understand and support their business goals. But with so many new platforms and options to meet the insatiable demand for realtime, self-serve data for both clients and onsite teams, growing tech stacks can pose a problem for delivering the right data to the right people at the right time.

In fact, in a Harvard Business Review study, only 26.5% of companies reported actually feeling confident that they did a good job of embracing data. That’s partially because data and its governance can be scary. Having multiple stakeholders, data reporting tools and platforms can pose significant challenges for operators.

However, a thoughtful integration strategy can create a sophisticated tech stack that benefits everyone. A system of checks and balances between corporate and field teams, as well as implementing focus groups and fact-checking will ensure accurate, rich data that can be embraced by all.

Institutional investors will have different needs than a single property. Knowing a specific property’s goals, such as renovations, occupancy or rent, and tailoring that data for them will drive change. People need to know the value of the data they’re being given. If they care about it, it applies to them, and it can help them

reach their goals, they’re more likely to buy in.

Consistency can also be a major red flag to watch for. For example, defining your company’s “data dictionary” is of upmost priority to start aggregating reliable data. An agreement on a few, targeted KPIs will also help people work toward the same goals.

After obtaining agreement on the necessary data points, training and getting people on board is essential to implementing and using it. For Jenn Kloett, Marketing Director at First Communities Management, “Training and data go hand in hand.” It’s important to show people the bigger picture and the “whys” behind the data order to facilitate the “aha!” moments people need to take their properties and their careers to the next level.

“Training, overall is going to be the biggest key, including communication and repetition, but understanding where people are coming from and why is going to be the biggest part,” Kloett said.

When implemented for progressive change within an organization, data can be one of the best tools.

“People are afraid of data, but when you can look at it side by side, it can actually be a motivator, it can drive promotions and careers,” says Wendy Dorchester, Senior Vice President of Operations at Pegasus Residential. “Data is not only used to look at a property’s performance and their value and how they’re doing, but it’s also all about the people and their performance. [Data can be used to] drive conversation, to drive connection and to also propel people’s careers forward.”

Darcey Leach is an Account Manager for LinnellTaylor Marketing.