5 Elegant Shipping Tips That Can Influence Your E-Commerce Customers Sometimes a small element of your website can have a big impact on your overall eCommerce organization. Shipping facility is one such element that can shape the entire growth and conversion rate history of your eCommerce company. This is because by making your shipping facility more attractive to your potential customers, you can easily encourage people to shop from your particular eCommerce site. Further, it has also been observed with the help of various reports of mouse click heatmap tool that steep shipping charges and unreliable shipping facility tends to increase the shopping cart abandonment for numerous eCommerce organizations around the world. Here are some of the cool tips that can make your shipping facility more appealing to your customers and can improve the conversion rate for your eCommerce site. 1) Deal with your customers in a transparent manner- Successful business is all about dealing honestly with your customers and providing excellent services to them. eCommerce organizations need to be faithful towards their customers and should reveal all hidden charges during the “Add to cart� option so as to eliminate the disappointment of the customers later on. Don't add any undisclosed charges at the final checkout process so as to keep customers engaged to your business organization. 2) Pay attention to your logistics department- In order to boost your customer confidence and trust into your organization, it is important to improve the overall functioning of your logisitics department. An efficient time bound delivery is the sole job and responsibility of the logistics department so as to make customers more engaged to your eCommerce store. 3) Provide customers help and assistance regarding product selection- Showcasing hundred of products on your eCommerce site is not a sure shot way of enticing your customers but helping them in their product selection by providing them better product, smarter pricing and special sales offers can be a key factor in improving your website's conversion rates. If you can help people in their product selection, it means that you really care about your customers and want them to have the best deals from your eCommerce store. Further, business organizations can track the mouse click movement of their customers to know the products they are looking for on your site and can provide them effective offers to make their purchase. 4) Make customers aware about your niche and unique products- Achieving customer loyalty and goodwill is very important for the long term growth and progress of your eCommerce site. It can be achieved by informing customers about your niche and unique products that are aimed at people with exclusive taste and preference. Moreover, customer mindset and behavior needs to be tracked and analyzed through the help of various heat map based tools like Crazy Egg, Mocking Fish, Lucky Orange and such others so as to provide effective services to them. 5) Establish high connectivity with your inventory management- eCommerce organizations need to have a up to date information about the current status of their inventory management so as to ensure seamless product delivery to their customers. Make timely update in your product categories on your site so as to inform people whether the
selected product is available for sale or not. This will avoid the valuable time of your customers from getting wasted and will increase the credibility of your eCommerce organization. By implementing these golden tips and making necessary changes in your shipping facility, eCommerce organizations can easily change their business fortunes. Further, it will help in improving the online popularity, credibility and conversion rates of your eCommerce site.