Steps To Increase The Usability Of The Onsite Forms It has been observed notably that forms in a website often consume a considerable time of the visitors during the registration process. Due to these complex forms, visitors get irritated and sometimes leave a particular site thereby increasing the bounce rate for that particular website. There should not be unnecessary hassles during the entire registration process so that visitors can easily sign up on your site. A large number of eCommerce sites are suffering from the scenario of ineffective registration forms that are affecting the customer traffic on their site. Considering this grave situation, here are some of the factors that can help in reducing the complexities of account forms on various sites. 1) Improve the tabbing order of forms- In order to increase the usability and faster account registrations, it is important to have the proper tabbing order of your forms. Only include the relevant field in your forms so as to facilitate easy account sign up process without unncessary bottlenecks. The correct order of the tabbing information is important for the seamless signing up of the account forms. By ensuring the smooth functioning of the tabbing order, business organizations can easily improve the eCommerce conversion rate optimization on their respective sites. 2) Provide appropriate labels to your fields- The clarity of your account registration forms play an important role in getting the instant attention of the targeted customers. The labels should be neatly assigned so that it can be easily read and understood by numerous site visitors. Further, the effective placement of the labels also has a crucial role in determining the usability and faster registration of the account forms among its targeted customers. 3) Ensure flexibility in the filling of data inputs- There should not be any hard rules regarding the filling of the account form details. Only necessary fields should have a mandatory non empty conditions so that they need to be filled by the site visitors at every instance of registration. But, this practice needs to be selective in nature and should be used with limited number of form fields so that user should not feel pressed to fill each and every account details. With this kind of restriction, eCommerce customers will be glad to register on your site and will love to shop through your site. 4) Include relevant error validation message- In order to check the effectiveness of your account forms, there should be proper error validation message that can guide users about the filling of the wrong information. It will avoid the illegitimate account logging by the unauthorized users by preventing the use of invalid account information during sign in attempts. 5) Provide alternate options to your visitors against the drop down menus and captcha codes- Business organizations need to improve the functioning of their account sign up forms by making necessary changes in their account registration forms. Features like drop down menus and captcha codes should be used selectively as they tends to slow down the flow of the account registration process. Moreover, it has also been seen that the repeated asking of the captcha codes from the customers makes site visitors frustrated and ultimately makes them alienated with your eCommerce site. You can provide them alternative “phone verification”, “I'm not robot” and other such verification methods so as to
keep them engaged to your business organization. By simplying the process of your account registration, you can easily contribute in improving your conversion rate optimization for your business organization. So, by practising these important tips, business organizations can improve the customer traffic on their site to a great extent. Reducing the number of bottlenecks and complexities in your account registration forms can help in building the trust and confidence of the site visitors on your eCommerce site again so as to enhance your conversion rates and product sales.