MS Business Report

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Business Report april 2013

Emory Hill opens new office in Lewes ALSO INSIDE

Local Leisure Activities Five ways to manage your debt ratio

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Business Report | April 2013

Business Report | April 2013

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Mon.-Sat. 9 am - 9 pm • Sunday 10 am - 5 pm

Middletown Crossing Rehoboth, DE Milford, DE Smyrna, DE

302-376-1616 302-226-2300 302-424-8373 302-653-1515

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302-628-1001

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Vol.16 No. 7

EDITOR

Daniel Richardson COMPOSITION

Cassie Kraemer Elaine Schneider Tina Reaser SALES

Chris Redman Rick Cullen Sutton Joseph Greg English C O N TA C T

302-856-1544 | info@georgetowncoc.com www.georgetowncoc.com April 3 - 1st Wednesday - Chamber Economic Development Council Meeting from noon - 1p.m. at Georgetown Wesleyan Church, North Bedford St. ext. Lunch provided & all are welcome! Guillermina Gonzalez of the Delaware Arts Alliance will present on the huge economic impact the arts have on Delaware’s economy. Call 856-1544 for details.

April 3 - 1st Wednesday - Chamber Board of Directors Meeting at 4 p.m. at Georgetown Wesleyan Church Hall, Georgetown.

April 10 - 2nd Wednesday - Chamber Breakfast Meeting from 7:30 - 8:30 a.m. PLEASE NOTE NEW LOCATION - SCAOR Office, 23407 Park Ave. in Georgetown. Special Guest Speaker TBA. $9 per person. RSVP by Tues. April 9th by calling 302-856-1544.

April 17 - 3rd Wednesday - Chamber Mixer - 4:30 - 6:30 p.m. Hosted by Heritage Shores Golf in Bridgeville, DE. A ‘business after hours’ event to network, mix & mingle. For more information call 856-1544.

April 24 - 4th Wednesday - Chamber Luncheon Meeting from noon - 1p.m. at the CHEER Center on Sand Hill Rd. in Georgetown.

Special Guest Speaker is Len Kidwell of SCORE. $10 per person. RSVP by Tues. April 23rd by calling 302-856-1544.

Morning Star Publications 302-629-9788 P.O. Box 1000 Seaford, DE 19973

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Focusing on the ambition and innovation that make Delaware businesses unique.

please recycle this magazine

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Business Report | April 2013

04/13

inside 16

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CHAMBER NEWS

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GUEST COLUMN Five ways to manage your debt ratio

By JOHN ROWLEY

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GUEST COLUMN It’s that time of year again...

By JAMES DIEHL

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BUSINESS LICENSES

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HEALTH REPORT

FEATURE STORY Local, affordable leisure activities

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BUSINESS DIRECTORY

By CAROL KINSLEY

On the Cover

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GUEST COLUMN Cafeteria plans are a benefit for both employer and employee

By Suzanne Kountourzis

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COVER STORY Emory Hill Companies opens new Lewes office

By CAROL KINSLEY

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Emory Hill brokers Ann Bailey and Ted Nutter. Story on page 14.

Photo by Young’s Studio

Business Report | April 2013

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CHAMBER NEWS

Chamber

Phone

Key contact

Dues*

Members

Fax

Bethany-Fenwick Chamber of Commerce

539-2100

David Martin

$211

800

539-9434

Delmar Chamber of Commerce

846-3336

Diane Johnson $75

67

846-3336

Georgetown Chamber of Commerce

856-1544

Karen Duffield

$150

460

856-1577

Laurel Chamber of Commerce

875-9319

Don Dykes

$125

125

875-5908

Lewes Chamber of Commerce

645-8073

Betsy Reamer

$210

432

645-8412

Milford Chamber of Commerce

422-3344

Jo Schmeiser

$165

310

422-7503

Millsboro Chamber of Commerce

934-6777

Amy Simmons

$150

260

934-6065

Milton Chamber of Commerce

684-1101

Georgia Dalzell $150

120

684-1101

Rehoboth-Dewey Chamber of Commerce

227-2233

Carol Everhart $215

1303

227-8351

Seaford Chamber of Commerce

629-9690

Paula Gunson

$150

340

629-0281

Central Delaware Chamber of Commerce

734-7513

Judy Diogo

$225

868

678-0189

Delaware State Chamber of Commerce

655-7221

Bill Stephano

$299

2800

654-0691

Delmarva Black Chamber of Commerce

450-4501

Clay Hammond

* Annual membership cost based on businesses with fewer than 10 employees. For Delaware State and Central Delaware chambers membership cost figure is for 1-5 members. For Delaware State Chamber special rate applies if business already belongs to another chamber.

BEACH BUDDIES RIBBON CUTTING The Rehoboth Beach-Dewey Beach Chamber of Commerce (RBDBCC) held a ribbon cutting ceremony recently for the Beach Babies Child Care Beach Buddies School Age Building. Beach Buddies is open to children ages 5 through 12. Before and after school care is available during the school year as well as full day programs during in-service and holiday breaks. For more information, call 302-644-1585 or visit www.beachbabieschildcare.com. Pictured, front row, from left: Freddy Bada, Moonlight Architect; Ritchie Francia, Fulton Bank; Bobbi Engel, Techno-Goober; Michele Gross, Beach Buddies; Tom Toner, owner; Debbie Toner, owner; Sean Toner, Fogarty Construction; Debbie Floyd, Beach Buddies; Patty Burkentine, RBDBCC. Back row: Roger Gross, Merestone Consultants; Gina Ling, Beach Babies Lewes; Romaine Embrey, Beach Buddies; Molly White, Beach Babies Rehoboth; Frank Payton, Techno-Goober; Chad Lane, Techno-Goober; Nate Bradshaw, Techno-Goober.

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Business Report | April 2013

VOIP RIBBON CUTTING The Rehoboth Beach-Dewey Beach Chamber of Commerce (RBDBCC) held a ribbon cutting ceremony for Delmarva Voip recently. Locally owned and operated in Lewes at 1143 Savannah Rd., Ste. 3, Delmarva Voip offers everything from Voice over IP phone service, networking, structured cabling, computers to IT and video surveillance equipment. For your free consultation, call 302703-9717. Pictured from left: Rozi Berberian; Grace Berberian; Leila Sechler; Uuganbat Altangerel; Casey Bradham; Senator Ernie Lopez; Jack Berberian; Tim Latham; Patty Burkentine, RBDBCC; Bobbi Engel, Techno Goober; William Lee.

THE END RESULT RIBBON CUTTING The End Result Gym, located on alternate U.S. 13 between Seaford and Laurel, recently held a ribbon-cutting. From left: Bob Wheatley, Laurel Chamber of Commerce board member, Matt Parker, chamber first vice president, Janet Denman, Sussex County economic director Julie Wheatley, Betty Grossmann, chamber president Fred Sponseller, chamber secretary Karin Hunt, Scott Rukowicz, owners Dan DePenna and Phil DePenna, state Rep. Tim Dukes, Sussex County Council president Mike Vincent, chamber executive director Don Dykes, chamber member Don Phillips, Kathy Porter, Richard Small and Kathy Dykes.

Business Report | April 2013

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REHOBOTH BEACH DENTAL RIBBON CUTTING The Rehoboth Beach-Dewey Beach Chamber of Commerce held a ribbon cutting ceremony to welcome Rehoboth Beach Dental to the chamber and to recognize their new full-time associate, Doctor Michael Keller, DMD. Rehoboth Beach Dental is accepting new patients and emergencies with same day appointments available. They offer a wide array of procedures including preventative care, restorative dentistry, cosmetic dentistry, whitening, crown and bridge work, dentures and partial dentures, extractions, and root canals. For more information, visit www.RehobothBeachDental.com. Pictured from left: Richie Francia, Fulton Bank, Delaware National Division; Kathy Ara, Fulton Bank, Delaware National Division; Linda Palmer; Diane Bennett; Dr. Michael Keller; Dr. Curtis Leciejewski; Julie Hensley; Cindi Bryan; Joyce Schwinabart; Patty Burkentine, RBDBCC.

SCORE RIBBON CUTTING The Rehoboth Beach-Dewey Beach Chamber of Commerce (RBDBCC) held a ribbon cutting ceremony for SCORE Experienced Business Counselors. SCORE offers free, confidential business mentoring, local workshops, and online expert resources. Sussex County has six certified counselors with expertise in various professions. For more information, call 302-536-1382 or visit www.scoredelaware.org. Pictured from left: Patty Burkentine, RBDBCC; Bill Hinz; Kathy Johnson; Len Kiowell; Hank Brodersen; Gary Stably; Herb Konowitz and Kelly Sylvester, County Bank.

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Business Report | April 2013

SONY RIBBON CUTTING The Rehoboth Beach-Dewey Beach Chamber of Commerce (RBDBCC) held a ribbon cutting ceremony for SONY Electronics, a premium electronics retailer specializing in home audio/video products as well as business and home personal computer solutions and digital imaging products for home consumer to high end professional imaging products. The store, which is open Monday through Saturday from 9 a.m. to 9 p.m. and Sunday from 11 a.m. to 7 p.m., is located at 34986 Midway Outlet Dr., Ste. 118 in Rehoboth Beach. Call 302-644-8605 for more information. Pictured from left: Meghan McCalley, RBDBCC; Michael Shockley; Alden Gerow; Jason Ohnmacht; Brent White, store manager; Andreas O’Kelley; Ryan Stuckey; Patty Burkentine, RBDBCC. Lower front: Alicia Cope.

TECHNO GOOBER RIBBON CUTTING The Rehoboth Beach-Dewey Beach Chamber of Commerce held a ribbon cutting ceremony for Techno Goober, a website design firm owned by Frank Payton. Techno Goober is your home for responsive website design services, website hosting, custom programming, SEO optimization, mobile site design, and networking. The Techno Goober team includes Bobbi Engel, Chad Lane, Chris Gosling, and Nate Bradshaw. Techno Goober is located at 17527 Nassau Commons Blvd., Ste. 213, Lewes. For more information, call 302-645-7177, visit www.technogoobers.com or email info@technogoober.com. Pictured from left: Meghan McCalley, Graves Carey, Becky Carney, Nate Bradshaw, Bobbi Engel, Jerry Green, Frank Payton, Chad Lane, Laura Payton, Chris Gosling, Kathy Engel, Patty Burkentine and Marvin Carney.

Business Report | April 2013

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MILLVILLE TOWN PEDLER RIBBON CUTTING The Rehoboth Beach-Dewey Beach Chamber of Commerce held a ribbon cutting ceremony for Millville Town Peddler. Located at 35308 Atlantic Ave., Millville, Millville Town Peddler was re-opened in 2012 by two local teenagers, the brother and sister team of Clay and Samantha Reynolds. They specialize in new and used treasures as well as custom-made fiberglass surfboards. Reynolds’ Back Door Surfboards are made on site. For more information, call 302-381-5891 or email mtpeddler@verizon.net. Pictured from left: Samantha Reynolds, Clay Reynolds and Kelley Reynolds.

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Business Report | April 2013

Annual Lewes Tulip Festival returns

The Lewes Chamber of Commerce is partnering with Lewes in Bloom, The Lewes Historical Society, Lewes Parks & Recreation Commission, the Zwaanendael Museum and the Historic Lewes Farmers Market to present the fourth annual Lewes Tulip Festival, April 11-13. For the first time, the festival received financial sponsorship from chamber-member Fulton Bank. For the first three years, Lewes in Bloom members and other community volunteers manually planted all the tulips, more than 10,000 bulbs in the city’s parks and public spaces. According to Chairman Ted Becker, “Fulton Bank’s generous sponsorship of this year’s festival enabled us to have the tulips planted by a local landscaping company and will allow us to expand the festival’s marketing initiatives.”

The tulip planting locations as well as Lewes’ historic landmarks will be included on the Tiptoe To The Tulips map and the Tiptoe To The Tulips Trolley Tours coordinated with the Cape May-Lewes Ferry with docents from the Lewes Historical Society.

The Tulip Trolley Tours are $10 and reservations can be made by calling the Lewes Chamber of Commerce at 302-645-8073.

Event organizers created the Tip Toe To The Tulips Map with an associated ticket.

Tiptoe To The Tulip Tickets (separate and different from the Tulip Trolley Tickets) are free and will be distributed with each map. Ticket-holders, who visit 10 of the 32 businesses that have advertisements surrounding the map and get their ticket stamped, will be entered in drawings for 32 individual gift certificates donated by the participating businesses.

Another component of the festival is a photography contest with judging in six categories. The Tulip Festival Quilt Exhibit with floral themes is hosted by Mare’s Bears in the lobby of the Beacon Motel.

The final schedule of events will be available in early April and the Tiptoe To The Tulips map and Tulip Tickets will be available at the Lewes Chamber of Commerce on Thursday, April 11.

For more information, contact the Lewes Chamber of Commerce at 302-645-8073.

Lewes British Motorcar Show on May 3 The Lewes British Motorcar Show “The British are coming...Again!” will welcome a wide array of classic British vehicles to Lewes on Saturday, May 4 from 11 a.m. to 3 p.m. at the Lewes Historical Society Complex, Third and Shipcarpenter Streets in Lewes.

The car show is scheduled the same weekend as the Merchants’ Spring Sidewalk Sale in the Historic Lewes Commercial District around Second Street. Their three-day sale begins Friday and ends Sunday from 10 a.m. to 5 p.m. Admission to the car show is $3 for adults and free for children under 12. For more information, call the Lewes Chamber at 645-8073.

The story’s been essentially unchanged for investors for a long time now …

Crisis in Europe Slow economic growth Choppy market action Low interest rates

Will 2013 mean more of the same?

Learn what top strategists have forecasted and what they advise regarding how you should position your portfolio.

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There is no cost or obligation but reservations are required.

Business Report | April 2013

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GUEST COLUMN

Cafeteria plans are a benefit for both employer and employee

By Suzanne Kountourzis For employers and employees alike, the cafeteria plan is one of the most popular benefit options.

As its name suggests, the cafeteria plan wins favor among employees because they get to review a “menu” of benefits and pick the ones that best suit their needs. Just as importantly, employee premiums for benefits under a cafeteria plan, sometimes known as a Section 125 plan (after the section of the Internal Revenue Service code that defines it) or a POP (premium-only plan), are paid for with pre-tax dollars. This feature means that both employer and employee pay reduced amounts in Social Security and Medicare taxes, and withholding for income taxes is also reduced.

Employers, however, must pay close attention to ensure that they are following all the rules and regulations associated with cafeteria plans. Making a mistake can lead to costly fines and penalties, not to mention messy situations involving their employees. (As my colleague, Michael Malchione, noted in his column last month, the U.S. Department of Labor has joined the Internal Revenue Service in expanding its compliance reviews of employee benefit plans.)

Cafeteria plans require special attention because their components vary and there are differing rules for each component.

For example, some employers offer plans that include a Health Savings Account (HSA), a complement to a high-deductible medical plan, while others include a Flexible Spending Account (FSA), in which employees designate a portion of their salaries for use to pay health-care expenses not covered by insurance (and, sometimes, child care and dependent care expenses) or a Health Reimbursement Account (HRA), which is similar to an FSA but is funded by the employer.

Each of these plans has different rules.

In fact, for 2013, the employee contribution limit for FSA plans has been reduced from $5,000 to $2,500, and will be adjusted for inflation in future years, but there were no changes in contribution limits for HSA and HRA plans.

For employers who include an FSA as part of their cafeteria plan, this change means that the rules for the company’s plan must be revised, proper notification be given 12

Business Report | April 2013

to employees and a copy of the revised plan forwarded to the company’s payroll provider, if there is one.

To take care of these changes, it is best to work with the agency that developed the company’s health-care plan. These businesses are specialists who know the ins and outs of changing rules and regulations and will make sure that revised plan documents comply with any changes in the law.

Business owners and their human resources or benefits managers should not, however, routinely assume that their healthcare provider will automatically make these changes. It is far better to be proactive — to reach out to the provider and ask whether any changes need to be made. Being proactive not only reduces the likelihood of problems developing, but it also gives the employer a measure of protection if the company becomes the subject of a compliance investigation.

For a company’s cafeteria plan to comply with the law, it must have a current and written plan document, and the plan must be amended to reflect not only changes in IRS regulations, but also any changes the company may have made (in contribution levels, benefits or eligibility requirements, for example). The company must also provide copies of the plan document to all new employees and their beneficiaries, and provide copies to all employees whenever it is revised, or every five years. Eligible employees must also have the option to sign election enrollment forms or have the option to waive coverage.

If a company’s plan is not in compliance, officials responsible for the violations could be subject to fines and prison terms. And that might not be the greatest problem for violators.

That’s because mistakes made in withholding (or not withholding) cafeteria plan contributions can have significant tax consequences.

If, for example, pre-tax deductions made by the employer are disallowed for noncompliance, the company would be subject to assessments for overdue back taxes plus interest and penalties. In addition, this would also affect the tax liability for employees, since their benefit payments and cafeteria plan contributions would now be subject to

tax. It is safe to say that no employer would want to deal with employees who are angry because their tax withholding and benefits contributions had gotten fouled up. And those problems could become even more complex if errors are not caught until after the annual W-2 forms are distributed and, even worse, if some employees had filed their tax returns on the basis of incorrect information included on their W-2.

It’s not often that mistakes this grave occur, but we have seen instances of withholding errors because all cafeteria plan documentation was not in order or not shared with the company’s payroll management partner.

The best way to prevent problems from occurring is to pay attention to all changes in rules and regulations on employee benefits and to keep in close contact with your medical benefits provider. Here are some specific occasions when communication with your provider is essential.

• If your company has a new manager of benefits or human resources, the new manager must be familiar with all aspects of the cafeteria plan, and should contact the benefits provider to ensure that everything is in order.

• If your company changes an aspect of its benefit plan, check with the benefits provider to make sure that all changes are made to the plan documents, and that any revised documents are provided to employees and to your payroll management partner.

• If changes in laws or regulations affect your plan (as was the case this year with changes in FSA limits), contact your benefits provider and make sure necessary revisions are made and distributed.

Know your company’s plan well, pay attention to changes in the law, and communicate with both your benefits and payroll providers. By following those steps, you should be able to avoid having any problems with management of your company’s cafeteria plan.

About the author Suzanne Kountourzis is director of human resources for Horty & Horty, P.A., a public accounting firm with offices in Dover and Wilmington.

Coldwell Banker recognizes top agents At the Sussex County Association of Realtors Board office, Coldwell Banker Resort Realty held their annual awards ceremony, celebrating the many accomplishments of 2012. Building on its expansion in 2011 with a third branch location in Seaford, of particular note worthiness was the 36.11% growth in sales volume over the previous year.

Bruce Plummer, broker and chief operating officer led the meeting and was proud to announce the Coldwell Banker Resort Realty’s annual compilation of Client Satisfaction Survey results. 2012 results revealed that 99.5% of survey respondents would recommend and/or use the services of Coldwell Banker Resort Realty again. The Rental Division showed advances in market share and the sales department also benefited from an expanded Internet marketing strategy.

With the addition of several new sales agents, the company has grown to over 90 licensed agents.

Top producer awards for the firm were presented to: Skip Faust – Top Closed Sales

Volume and Top Closed Listing Volume for Coldwell Banker Resort Realty, Rehoboth branch; Kathy DeGrange – Top Closed Sales Volume and Top Closed Listing Volume, Lewes branch; Scott Reagan – Top Closed Sales Volume and Top Closed Listing Volume, Seaford branch and Harold Marmon – Top Producing Agent, Rental Department of Coldwell Banker Resort Realty.

Other members of the President’s Silver Circle, recognized for outstanding performance in 2012 were Trina Joyner, Brad Riedle, Jessica Bradley, Patti Haney, Bill Vernon and Irene Tillman. Members of the prestigious President’s Gold Circle were Judy Williams, Dolores Desmond, Joy Hearn, Jack O’Hollaren, Dana Caplan, Lucy Churchill, Mary Jarrell, Joanie Hannigan, Dennis Barnes, John Bohne, Mary Maki, Diane Stacy, Nancyann Price, Rick Bennett, Kathy Newcomb, Peggy Zitzman, Henry Castelline, Linda Book, and Michele Marinucci.

Members of the Chairman’s Elite Circle were Harold Marmon, Kathy DeGrange, Scott Reagan, Lee Johnson, Stefanie Willey, John O’Leary, Skip Faust, Tricia Sulecki,

Carla Hall Riddle, Beth Dorman and Kathy Douglass.

Recognized for the 2012 Chairman’s Award, an award presented by their peers for outstanding service and professionalism were John Bohne, Rehoboth sales branch, Kathy DeGrange, Lewes sales branch, Tammy Reagan, Seaford Sales branch and Carla Hall Riddle, rental division. Also recognized for Coldwell Banker Manager’s Choice, an award for outstanding commitment to the firm were John Bohne, Rehoboth sales branch, Kathy DeGrange, Lewes sales branch, Nancy Price, Seaford sales branch and Carla Hall Riddle, rental division.

A special award recipient, Bill Vernon was honored in 2012 for having received the Sussex County Association of Realtor’s President’s Award. Bill was instrumental in the establishment of the Peninsula Commercial Alliance and served as its president for the first year.

Coldwell Banker Resort Realty, who has been serving Sussex County for 30 years, has offices in Rehoboth Beach, Lewes and Seaford.

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Emory Hill Companies expands services to Sussex County

By Carol Kinsley

h

onored in 2012 with the Delaware State Chamber of Commerce's "Superstars in Business Award," Emory Hill Companies has opened a new office in Lewes to better serve the needs of its commercial and residential real estate clients in downstate Delaware. Two new brokers have been hired for that office: Ann Bailey, formerly with Jackson Cross Partners and CB Richard Ellis, and Ted Nutter, who previously served as real property administrator in the department of administrative services with the State of Delaware.

Bailey, a Rehoboth Beach resident, said, "It's an exciting time to join Emory Hill and to be leasing and selling commercial real estate in Kent and Sussex counties. The uptick in the economy is aiding exponential growth, and we're anticipating a very robust 2013.”

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Business Report | April 2013

Emory Hill has served Delaware and the Mid-Atlantic region for 31 years from its main office in New Castle. The Lewes office gives the company a real presence in Kent and Sussex counties.

"To remain in business for 31 years in Delaware is saying something," said Bob Hill, who owns the company together with Carmen Facciolo Jr. "We have earned a great reputation among our peers. Our clients are loyal. We have managed to weather the storms of recessions and continue to grow.

Evidence of that is the new Lewes office and continuing to bring in top notch employees.”

Originally a real estate development company, Emory Hill was started in 1981 by Bob Hill and Clay Emory. Facciolo joined in 1983 as a partner. Diversifying as the economy started to change in the 1990s, Emory Hill Companies is actually five distinct companies under one umbrella. "We are the only completely full service real estate company in Delaware," Hill said. "We do it

all — commercial brokerage, construction, property management, maintenance and residential home sales. We can find space, build it, manage it and/or maintain it, anywhere in the state of Delaware."

Hill is president of the construction division, Emory Hill & Company, and has promoted its expansion into four Mid-Atlantic states.

"We are also LEED professionals," he said. His crews have constructed several stores for Royal Farms Stores, one of the first convenience store chains in the country, to build LEED certified facilities. Emory Hill & Company also constructed the ”Energy House” at Delaware Technical and Community College in Georgetown, which became the second LEED Platinum facility in the state.

"We are looking to do even more LEED work down the line," Hill continued. "We have outstanding construction crews. Several employees have gone through the rigorous

COVER STORY

Left - Gene Millman and Buddy West of Emory Hill/Millman West Residential Right - Bob Hill and Carmen Facciolo Opposite page - Bob and Carmen review construction plans on job site

training to become LEED Green Associates."

Facciolo is president of Emory Hill Real Estate Services Inc., which was established in 1989 to spearhead the commercial brokerage, property management and maintenance departments. In 1997 the brokerage department became NAI Emory Hill, joining the NAI Global network, part of the world's leading managed network of commercial real estate firms.

“Emory Hill works as an interactive team to provide a full spectrum of real estate services to our clients,” Facciolo said.

“Brokerage works with construction, property management works with maintenance, and so forth so that we can provide complete solutions and fill any need.”

A good example of this teamwork was exemplified in the company’s new “Workspeed” program. Together, the property management and maintenance divisions teamed up to start this new web-based customer service program, providing customers with “real-time” fast response to maintenance needs.

For example, if a light bulb goes out in a building, the web system points it out, and then informs the tenants, landlords and Emory Hill’s maintenance team simultaneously. "Property owners call and we

respond the same day, often within minutes to hours," said Maintenance Director Jesse Swartzentruber. “We have representatives in the field who can target where you are and get a quick response. You don't have to make an appointment and wait all day."

Emory Hill provides commercial property management and maintenance not only for its own properties, but for third-party or outside property owners as well. "We can serve the maintenance needs of any company or business, from fixing a leaky roof to plumbing, from installing an HVAC system to resurfacing a parking lot," Swartzentruber said.

Two years ago, Emory Hill Residential joined Millman West Residential to form Emory Hill/Millman West Residential to further round out the real estate services provided to clients by offering home sales.

Buddy West, who runs the residential real estate company with Gene Millman, said Emory Hill/Millman West Residential will also be expanding its territory in Kent and Sussex counties through the new Lewes office.

“We’re unique in that we offer a more ‘concierge’ approach to our clients,” said West. “We work harder and smarter for our clients giving them truly personalized ser-

vice.” In addition to being a team, “Emory Hill is also a family,” Facciolo said, “where employees are encouraged and rewarded to help each other to better serve their clients, and to actively work to give back to their community.”

Emory Hill has a leads referral program where employees are rewarded for bringing in commercial or residential business, and a “Pinnacle Award” program which rewards staff members for initiating ideas that, when implemented, help the overall company.

The firm has worked with at least 50 nonprofit and charitable organizations throughout Delaware through donations of money and time. The list is too long to mention here but includes hosting the American Diabetes Association’s Annual Tour de Cure at its White Clay Center in Newark, sponsoring a volleyball team to raise funds for Easter Seals of Delaware, being on the Board of Goodwill of Delaware and Delaware County, chairing the Meals on Wheels Wine Auction and Charmie Welch Golf Tournament to benefit the Mary Campbell Center, and a whole lot more.

For more information, visit online at www.emoryhill.com or call the New Castle office at (302) 322-9500 or the new office in Lewes at (302) 827-4940.

Business Report | April 2013

15

FEATURE STORY

Local ffordable) (a leisure activities On and off land!

By Carol Kinsley Now that spring is here and the weather's milder, it's time to get up off that couch and do something! For some people that means working in or planting a garden. Others will head for state parks. Many think of enjoying the water, whether river, pond, bay or beach.

WMF Watercraft at 32676 Oak Orchard Road in Millsboro can put you in any type of watercraft, from jet ski to Avalon Pontoon to Key Largo Boat. WMF Watercraft was started 13 years ago by William Forenski, who worked on jet skis for friends and relatives.

Then there was a little mobile work and a location in Rehoboth Beach. At present WMF Watercraft is one of the largest watercraft sales, service and performance centers on the East Coast. WMF Watercraft specializes in Sea Doo, Yamaha and Kawasaki jet skis but repairs all brands. The company's real specialty is modifying Sea Doo 4-strokes for performance enhancement. WMF Watercraft made a big splash at the 2013 Baltimore Boat Show with its custom Sea-Doo RXP-Xs. Forenski and his staff don't stop there — they do everything on boats from performance work to bottom paint to boat storage. Their boats are Avalon and Key Largo center console, all Mercury powered. They also service trailers, locate salvage parts and offer high performance motor replacements and carburetor restoration, plus selling used watercraft.

Over the winter WMF Watercraft restocked and streamlined its shop, had new carpeting installed, expanded the assortment of parts and products, even put on a new roof and poured a new parking lot. So, they're ready for you. Are you ready to get on the 16

Business Report | April 2013

water? Call (302) 945-9690.

Perhaps sailing is more your speed. The Rehoboth Bay Sailing Association is celebrating its 50th anniversary this year. After working through the winter to repair damage from super storm Sandy, the association plans a series of events to celebrate the 50th year, including an additional open house. The notfor-profit association is open to the public and you don't even have to have a sailboat, said spokesperson Ann Whaley. Even nonmembers can rent a kayak, Sunfish, Catamaran or Daysailer by the day or by the hour. And if you don't know how to sail, RBSA offers teaching by certified sailing instructors, with classroom and on-the-water instruction on how to sail small boats. There are classes for wanna-be sailors as young as 9, but students must be able to pass a swimming test.

"We are the only sailing site left on Rehoboth Bay where you can launch a boat and enjoy sailing," Whaley said. RBSA facilities are located at 38737 Rehoboth Bay Sailing Association Lane in Dewey Beach, on the southbound side of Coastal Highway (Route 1). The association exists to promote sailing. The rates are set to attract members of all ages and incomes so they can enjoy sailing and continue to have it as a vibrant sport.

"The members are the best part of it," said Whaley, who has been a member for 31 years. "They come from all walks of life.

Sailors need each other, and the association is a great way to keep in touch."

She noted the association has a series of races, called a regatta, including local, regional, national and occasionally a world regatta.

For more information, call (302) 537-1582 or visit online, www.rbsa.org.

There's more to do in Delaware than play on the water. David Martin, executive

director of the Bethany Fenwick Chamber of Commerce, shared a whole list of events planned by the Town of Bethany Beach, starting with the 9th annual Bethany Beach Seaside Craft Show on Saturday, June 1.

Like many other towns in the First State, Bethany will stage an all-out Fourth of July Celebration which kicks off with a parade at noon, followed by a blueberry pie-eating contest and a horseshoe-throwing contest at 2 p.m., live Bandstand entertainment at 7:30 p.m. and fireworks at dusk. A talent show is scheduled Friday, Aug. 16 on the Bandstand and a new event, "Karaoke on the Bandstand," is slated for Friday, Aug. 30. As the beach season wraps up, the 35th Annual Bethany Beach boardwalk Arts Festival is set for Saturday, September 7.

Every Monday during the summer "Movies on the Beach" will be offered at dusk. A series of Bethany Beach Boardwalk Concerts is planned at the Bethany Bandstand. The Freeman Stage at Bayside, in West Fenwick Island/Selbyville, will offer a diverse range of arts experiences from Memorial Day through October.

You don't need a special event to make it a special night, just choose any of a number of great restaurants and treat the family or your favorite person to dinner out. In Bethany Beach, for example, Martin suggests you'll find family friendly prices, good happy hours and no-cover entertainment at DiFebo's Bistro on the Green, Mango's, Harpoon Hanna's and The Cottage Café. The Cove at Bayside has an outdoor fire pit and all the fixing for s’mores and entertainment as well.

Leisure activities don't have to be expensive. You can visit the Discover Sea Shipwreck Museum, the Fenwick Island Light House or the James Farm Ecological Preserve

where short trails lead to a beautiful bay view and a small beach with horseshoe crabs ... all free of charge, Martin said. Check out the Dickens Parlour Theatre which features world class magicians every week at affordable prices or the Indian River Life-Saving Station which offers affordable summer programming for family fun.

Leisure for many is just relaxing at home.

Many people are into enjoying their family at home, rather than spending a lot of money going places, observed Mary Ressler, president of Quality Builders in Camden Wyoming, Del. "Fix up or enhance what you have. We can turn a drab, dreary space into something you enjoy. We make people's dreams a reality."

Quality Builders can transform your backyard into a nice living area by adding a sunroom or deck. Do you have an unfinished basement? Envision an entertainment room and/or gym, an arts and crafts studio, or a suite for your mother-in-law or a young adult who needs or wants to move back home.

You might even use it as rental space. For privacy of both parties, a walk-in entrance from the outside is often possible to keep the new quarters separate from the rest of the house.

"We recently built a two-story addition with an upper deck for a couple who had lived in their house for 35 years. They were ecstatic," Ressler said.

Quality Builders does everything from design to finish, including permits. "We try to make it as pleasant an experience as possible," Ressler said. "I take care of everything from beginning to end. I work closely with the homeowners to be sure they get the results they want. We try to fit into their schedule; sometimes they just turn over the keys. We stand behind everything we do, so they have peace of mind when it's done."

So many people take pride in their homes and like to enjoy them. Another way to do that is by replacing drafty old windows with new, more energy efficient and more beautiful windows. Quality Builders can do that.

"We have tons of beautiful selections, sliders or double hung, performance glass, single to triple pane glass, hurricane resistant.

Windows don't have to be ugly."

Replacing just the front door can make a huge difference, Ressler added. A new door can make it more inviting to enter your home. Hate being rained on while opening the door? Quality Builders can design and construct a portico that can change that. For whatever you may need to make your home more enjoyable and inviting, call Mary or Jim Ressler at (302) 697-0664 and make your dreams and ideas a reality.

An event for all seasons...

Ocean to Bay Bike Tour April

Movies on the Beach All Summer

Bethany Beach Boardwalk Arts Festival | September

Visit our website or the Information Center in Fenwick Island for amazing coupons, visitors guides, and local secrets!

302-539-2100 • theQuietResorts.com Business Report | April 2013

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Plan to extend help for homeowners facing foreclosure Attorney General Beau Biden and legislative leaders have unveiled legislation that would extend a critical state program that provides assistance to homeowners facing foreclosure.

In response to the foreclosure crisis, Biden’s office and legislators produced a package of bills in 2011 that were enacted with broad bi-partisan support. Delaware’s new automatic mediation program requires lenders to have a meaningful

face-to-face discussion with borrowers about a payment plan or other options before a foreclosure can proceed. Since the automatic mediation program took effect last January, 58% of homeowners in foreclosure have participated in the mediation conferences that have taken place, and among those homeowners, 80% have either reached a non-foreclosure resolution or continue to be in discussions with their banks. Under the 2011 bill, the automatic mediation program was set to expire at the end of 2013. Lawmakers have proposed to extend the program for four years.

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Goodwill opens Job Resource Center Goodwill of Delaware and Delaware County has opened its Bridgeville Job Resource Center, which is designed to provide employment search services to the local community. The center is located in Goodwill’s retail store in Bridgeville, Sussex County (18178 Sussex Hwy., Rt. 13). The facility also houses the Stand

By Me® program, a partnership between Goodwill and the United Way of Delaware that provides state residents with a personal financial coach and a toolkit to navigate the challenges leading to personal financial security. Equipped with state-of-the art computers, fax machines and copiers, the Bridgeville Job Resource Center maintains job banks and hosts job fairs, employment skills and computer workshops.

The Bridgeville site is the third of Goodwill’s JRC locations, with another planning to open in Dover, Kent County, in 2013. Last year, Goodwill’s Job Resource Centers were instrumental in assisting over 500 people find jobs in the community.

SBA to expand access to loan programs Risk Control

Captives

Workers Compensation

lyonsinsurance.com Wilmington 302.658.5508

18

Business Report | April 2013

Rehoboth 302.227.7100

Borrowers and lenders of loans backed by the U.S. Small Business Administration will have greater access to capital and less paperwork as a result of a proposed regulation aimed at streamlining the SBA application process, while also strengthening oversight and the integrity of the agency’s loan programs.

The SBA proposes the new measures after extensive consultations with lenders and borrowers to identify the greatest challenges they face and find ways to reduce barriers to making and accessing loans, while still maintaining strict oversight.

Among the proposed changes are: eliminating the personal resource test; revising the rule on affiliation; eliminating the ninemonth rule for the 504 loan program; and increasing accountability of the certified development companies’ board of directors while eliminating requirements for membership. For comprehensive information on the new rules and their benefits, visit www. sba.gov/content/revised-oca-regulations504-and-7a-loan-program.

You can also access the document published in the Federal Register at www.gpo. gov/fdsys/pkg/FR-2013-02-25/pdf/201304221.pdf for the full text of the proposed rule.

Group launches unique benefits platform Lyons Companies, an Assurex Global Partner, has announced a unique private marketplace platform that gives employers the widest range of administrative flexibility and employee health benefit options in the industry.

“There is nothing like this in the market today,” said David F. Lyons Sr., president and chief executive officer. “Our platform now gives employers and their employees maximum choice in designing a benefits plan that works for them.”

In collaboration with employee-benefits outsourcing partner Businessolver®, the platform provides the widest range of administrative flexibility available to employers, no matter what benefits decisions they make in response to new provisions of the Affordable Care Act in 2014.

Those changes include the creation of insurance exchanges, which Assurex Global President and CEO Jim Hackbarth said have caused widespread confusion.

“Employers have been struggling for years with ever-increasing medical costs,” explained Hackbarth. “Health care reform requirements further complicate the decision-making process. This product not only helps employers budget for the future, it expands employee options, thereby allowing them to choose the best plan for themselves.”

The Assurex Global marketplace platform allows employers to maintain a competitive advantage by offering best-inindustry benefits while removing the heavy lifting of benefits administration. Among the key advantages are: • The ability to choose either a defined contribution or a defined benefits plan • A prepackaged set of medical and ancillary benefits for employers and their employees • Support for Affordable Care Act record-keeping responsibilities • A single-source administrative package • Marketplace business data integration • Flexible decision support tools that make employee choice easier Assurex Global, the world’s largest privately held commercial insurance, risk management and employee-benefits brokerage group, expects to begin adding employers to the marketplace platform by the second quarter 2013.

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GUEST COLUMN

Five ways to manage your debt ratio

By John Rowley

Debt ratio is the difference between the amount of debt you have charged versus the amount of money the credit card has authorized for you to use, or your credit limit. The difference is your debt ratio. This can also be referred to as revolving (credit card) credit you have available. If your credit limit is 5,000 dollars and you have charged 2,500 on the card, your debt ratio is 50% Debt ratio accounts for 30% of your FICO score, which makes it the second highest factor the credit agencies take into account when looking at your credit.

Maintaining your debt ratio can make an impact on your credit score, but unlike payment history, not everyone knows how ensure their debt ratio is a positive force on your credit score. Here are a few tips for you to make sure your debt ratio is not a drain on your credit score: Maintain your total credit.

• Don't ever close credit cards if you can avoid it. The more cards you have open, the higher your total of available credit. Credit calculating software takes your total avail-

able credit versus total debt into account.

Closing a credit card will decrease your overall available credit without decreasing your debt.

• Keep your debt even across your credit cards. It is better to have 4 credit cards with 20% debt ratio, than 1 card with 80% ratio and 3 cards with no debt.

Know your limits • Keep the balances on your credit cards as low as possible. Aim to keep all of your balances below 50% of the credit limit on that card.

• The FICO software ranks your credit debt based on levels. If your credit card debt is more than 75% of your credit limit, it will cause serious damage to your credit score.

The next limit begins at 50%, then 25%.

• If your debt is high and approaching that 75% mark, call your credit card company and request an increase of your credit limit.

Check your credit report regularly • Look at your credit report to ensure the credit card companies have accurately report-

ed your credit limit. If they haven't reported your limits, the FICO software will read all of your cards as maxed out.

• Report any errors on your credit report immediately. The sooner errors are remedied, the better.

• Maintain communication with your credit card company. Call them if there are suspicious charges on your account or if you need to make adjustments to your payment schedule.

By maintaining your debt ratio, you can ensure your credit score is as high as possible. While a solid debt ratio alone is not the only element involved in the calculation of your FICO score, it is a significant portion.

About the author John Rowley is the President of Angle Financial Services. John has over 20 years experience reviewing credit reports. He can be reached at 302-735-PLAN (7526) or online at www.YourCreditUp.com.

Governor recognized with ‘Spirit of the ADA Award’ Joined by leaders from government, business and the disability community, Governor Markell was presented with the Spirit of the ADA Award at the American Association of People with Disabilities (AAPD) 2013 Leadership Awards Gala.

The award recognizes extraordinary individuals who have shown leadership in support of the goals of the Americans with Disabilities Acts (ADA) and AAPD's mission of promoting equal opportunity, economic power, independent living, and political participation for people with disabilities. Governor Markell was chosen for his efforts as chair of the National Governors Association (NGA), including his yearlong chair's initiative, "A Better Bottom Line: Employing People with Disabilities."

"I believe people are defined by their ability, not by their disability," said 20

Business Report | April 2013

Governor Markell. "States have a duty to ensure that individuals with disabilities are empowered to achieve their full potential, which is why my initiative focuses on the role both state government and business can play in advancing opportunities for these individuals to be gainfully employed in the competitive labor market."

Upon officially becoming chair of the NGA in July 2012, Governor Markell announced his yearlong initiative focused on advancing employment opportunities for individuals with disabilities.

Now, halfway through his time as chair, the Governor is exploring model employers across the country who appreciate the benefits that employees with disabilities can provide for businesses of all sizes, including improving their bottom line and creating a more welcoming workplace. By this

summer, the Governor will have developed a blueprint with concrete steps that governors and states and businesses can take to provide opportunities that benefit both the individuals and the companies that employ them.

Widely considered one of the top disability gatherings in the nation, the Leadership Awards honor the people and organizations whose efforts are creating real and lasting change for Americans with disabilities.

Other honorees this year include: Tony Coelho (Tony Coelho Leadership Award), The Church of Jesus Christ of Latter Day Saints (AAPD Image Award), and George Gallego and Dr. Anjali Forber-Pratt (Paul G. Hearne Leadership Awards).

GUEST COLUMN

It’s that time of year again...

By James Diehl With the temperatures rising, the days becoming longer and the pages on the calendar continuing to turn, it’s time to again issue my annual public service announcement regarding the upcoming summer tourist season. As always, I will be frank and to the point with my message, which is important to hear every year about this time, as our beach communities begin preparing for the onrush of visitors sure to visit our area in just a few short weeks.

We are very lucky here in southern Delaware to have more than two dozen miles of Atlantic coastline, miles upon miles of sandy beaches that millions of people in the mid-Atlantic flock to every summer for some fun in the sun with their friends and families.

This is an economic boon to Sussex County and to the state of Delaware.

However, with this huge influx of visitors in a relatively short window of time, there are times when emotions can sometimes become taxed, especially for those of us who were born and raised in southern Delaware. It happens to all of us from time to time between Memorial Day and Labor Day – sitting in traffic on Route 1, having to wait what seems like an eternity to merge onto one of our local highways, dealing with people who are not used to the rural way of life in Sussex County. We can become frustrated and often more than a little impatient with the situation.

But the next time you feel the urge to say something you probably shouldn’t, or

feel the frustration of a 20 minute commute turned 60 minute “nightmare,” I ask you to take a deep breath, pause and keep a few things in mind.

First, there are more than 7 million people annually who visit Delaware on vacation or, to put that in perspective, more than seven times the population of the entire state.

Most of these visitors are drawn to our beach resorts, and they spend a good deal of money while they are here. They stay in our hotels, they eat at our restaurants, they shop at our stores and they visit our attractions.

In short, they spend money while they are in the area, adding a significant amount to the local economy. Now if you don’t think this is a big deal, let me throw a few numbers at you.

It’s estimated that tourism contributes approximately $750 million annually to Sussex County’s economy, allowing hundreds of businesses to succeed and prosper while providing jobs to thousands of local residents. Statewide, more than 39,000 workers depend on tourism for their livelihood, making the industry the third largest employer in Delaware. Now, say we get fed up one day with all the extra people, the added traffic and some of the other summer “inconveniences” we deal with as locals. What will happen to our standard of living?

First of all, not only would our taxes become significantly higher – several hundred dollars per year, per person, by some estimates – but unemployment would sky-

rocket, scores of businesses would be forced to close their doors and Delaware would essentially cease to exist on maps and travel guides from coast to coast.

Is this really what we want? While I understand that the larger crowds and congested roadways during the summer season can often pose challenges to those of us who live and work here year round, I also understand all too well the benefits these visitors bring to our area, financial and otherwise.

So the next time you’re stuck in traffic, or waiting in line at your favorite restaurant or trying to find a parking place at the beach, take a moment to consider the big picture.

Remember too that you are a tourist when you travel and try to exhibit the same kind of patience and understanding you like to be afforded when you’re out of town.

Tourism is a major engine in Sussex County and, without it, our quality of life would take a major hit. So just take a deep breath and enjoy all that makes living in this area of the state such a wonderful experience.

Happy (almost) summer everyone!

About the author James Diehl is the media relations manager for Southern Delaware Tourism, the convention and visitor’s bureau for Sussex County. He will be submitting a tourismbased column to the Morning Star Business Report on a monthly basis. Visit www.visitsoutherndelaware.com for more information.

BECKER MORGAN RECEIVES AWARD Becker Morgan Group was honored with a Best in American Living Award (BALA) for the design of South Point Residence in Berlin, Md. Sponsored by the National Association of Home Builders (NAHB), the BALA award recognizes the most prestigious new home designs throughout the nation. This waterfront shingle-style coastal home received the Silver Award in the “One-of-a-Kind Custom Home over 6,501 sq. ft.” category and was recognized for its classic and charming elements. The builder, Joseph T. Dashiell was also honored with a Professional Builder Design Award for the project. The home received special recognition in the One-of-a-Kind Custom Home category and is also featured in the January issue of Professional Builder magazine.

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BUSINESS LICENSES Bridgeville Chilel, Gumercindo, Eschobar Construction; 11517 Gristmill Ln., Bridgeville; contractor-residential Miles, Renee L.; 4506 Federalsburg Rd., Bridgeville Perez, Vendrell Carlos, C&Y Construction LLC; 11245 7th St., Bridgeville; contractor-residential Williams, Curtis E., Curtis’ Auto Repair; 16828 Cedar Corners Rd., Bridgeville; personal service-motor vehicle service Camden Hanski Auto LLC; 11540 Willow Grove Rd., Ste. F, Camden; personal service-motor vehicle service Delmar Atlantic Wholesalers LLC; 10977 State St., Unit 6, Delmar; motor vehicle dealer Daniels, Dennis C., Jr., Vivid Salon; 510 N. Bi-State Blvd., Delmar; professional and/ or personal services Rice, Sandy; 20 Golden Ln., Delmar; direct care worker Sundance Pools of Delmarva; 8493 Old Racetrack Rd., Delmar; personal servicesgeneral repairperson Touched by Cotton Auto Detailed; 34902 Sussex Hwy., Unit 3, Delmar; personal services-car wash Dover Alpha Team Computer Repair; 2459 St. State St., Unit B, Dover; professional and/or personal services Brennan, Amber L., Amber Leigh Photography; 17 Fenwick Ct., Dover; photographer Cooke, Jennifer K., Jennifer Cooke Photography; 4417A Vermont Dr., Dover; photographer Delmarva Pool Management LLC; 1016

E. Division St., Dover; personal servicesgeneral repairperson Extended Hands Cleaning Svc. LLC; 255 Webbs Ln., Apt. C22, Dover; reconciliation purpose code Fane, Corrine; P.O. Box 641, Dover; professional and/or personal services-unclassified Glorious Sistahs Cleaning Svc.; 3942 Bayside Dr., Dover; professional and/or personal services-unclassified Hudson, Jr., Calvin C.; 126 Winding Ridge Rd., Dover; contractor-residential Independent Sleep Diagnostic LLC; 201 Tea Party Trl., Dover; professional servicesmedical office Junction 5; 125 Roosevelt Ave., Dover; retailer-catalogue & mail order house JZ Insurance & Financial Agency; 131 Cantwell Dr., Dover; broker LX LLC, Regal Nails Salon & Spa Dover; 36 Jerome St., Dover; personal services-beautician Mind Mechanix; 121 W. Loockerman St., Dover; professional services-psychology office Morozowich, Jennifer Leigh; 63 Eiger Ct., Dover; reconciliation purpose code Nectir Delaware LLC; 10 Yarmouth Way, Dover; professional services-employment agent Nolm, LLC, Rooah!; 116 Ediman Ct., Dover; professional and/or personal services Ntongwe, Kevin Sone; 12 Cannon Mill Dr., Dover; retailer-various products Peachy Kleen, Deborah A. Langshaw; 332 Attix Dr., Dover; professional and/or personal services Quality Asphalt Maintenance LLC; 59 Attix Dr., Dover; contractor-residential Sahih Hair Design; 149 S. Governors Ave., Dover; personal services-beautician Sasel, Miss Africa Dubai; 47 Moriarity St., Dover; professional and/or personal

services-unclassified Sound Pitch Entertainment; 18 E. Huntington Cir., Dover; retailer-various products South Shore Holding Inc; 520 Walnut Shade Rd., Dover; lessor of tangible personal property The Stempy Group, Amici’s Neighborhood Market; 212 S. Governors Ave., Dover; retailer-food (except restaurant) Tiny Tots Home Daycare; 4017 Fig St., Dover; direct care worker Tresses Hair Studio LLC; 231 W. Loockerman St., Dover; personal servicesbeautician/commercial lessor Ultimate Floor Covering LLC; 4514A New Jersey Dr., Dover; contractor-residential Georgetown Austin, Allan; 15129 Wilson Rd., Georgetown; reconciliation purpose code Domingo, Gerardo R., Health & Wellness; 214 N. Race St., Georgetown; retailer-various products J&J Logistics LLC; 104 Nelson Ave., Georgetown; drayperson/mover Janis, Matthew Bryan, MJ Draft/Design; 26511 Bimeler Ct., Georgetown; professional and/or personal services Patterson, Charlotte W.; 105 E. Market St., Georgetown; retailer-various products Prettyman, Sandra M.; 26153 Prettyman Rd., Georgetown; retailer-transient Red Oak Services Group, LLC; 2205 Zoar Rd., Georgetown; professional and/or personal services-unclassified Yousneadthisgear; 128 Anderson St., Georgetown; manufacturer-various products Greenwood Bydesign Alternatives; 392 Woodyard Rd., Greenwood; professional and/or personal services Carter, Travis, Atomic Arc-Work; 116 S. 1st St., Greenwood; manufacturer-various products Harrington Williamson, Omega T., Good Ole Stuff; 141 Hammondtown Rd., Harrington; retailervarious products Laurel Big Boss Trucking LLC; 15105 Laurel Rd., Laurel; drayperson/mover Glorioso, Joseph, Papi Joe’s Sexy Pig; 11290 Trussum Pond Rd., Laurel; retailerrestaurant Holloway Construction LLC; 28437 Dukes Lumber Rd., Laurel; contractorresidential

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J&J Firearms; 13278 Barelya Rd., Laurel; retailer-various products Podiak Enterprises LLC; 31875 Old Hickory Rd., Laurel; contractor-residential Willey, Joseph D., Edge Racing; 34580 Susan Beach Rd., Laurel; reconciliation purpose code Lewes Beach Photo Booth; 21186 Sand Dollar Trl., Lewes; photographer Berlin, Leisa, Edie B’s; 115 2nd St., Lewes; retailer-various products Elizabeth McCaffrey, psychologist; 117 Schley Ave., Lewes; personal services-psychology office Gossett, Edward J. Jr., Get Ed G; 32770 Cedar Grove Rd., Lewes; professional and/or personal services Nailed It; 28 Bridle Ridge Cir., Lewes; manufacturer-lumber & wood Noble, WIlliam, Lights Out Electric Svcs.

LLC; 22240 Camp Arrowhead Rd., Lewes; reconciliation purpose code Millsboro Cleveland, Robert G.; 33340 Flagship Dr., Millsboro; contractor-residential

Crouse, Robert, Greens Keepers Lawn Care; 29920 Plantation Dr., Millsboro; contractor-residential Cut ‘Em Property Maintenance; 22201 Careys Camp Rd., Millsboro; professional and/ or personal services Ordonez Drywall & Painting LLC, Jose Benito Ordonez; 28007 Possum Point Rd., Millsboro; contractor-residential Reyes Cleaning Svcs. LLC; 28936 John J. Williams Hwy., Millsboro; reconciliation purpose code Weber Woodworking LLC; 121 William Dr., Millsboro; contractor-residential Wilson, Steve; 107 E. Bourne Way, Millsboro; contractor-residential Seaford Elliott, Dustin, Elliott Construction Electrical Services 14868 Josephs Rd., Seaford; contractor-residential Higgins, Quincey, Ready Ridez; 2834 Stein Hwy., Seaford; wholesaler-any products Nibblett, Richard; Farm Werks & Supply; 10718 Concord Rd., Seaford; retailer-dry goods & apparel Oddzu Wear; 7 Crossgate Dr., Seaford; retailer-dry goods & apparel

Smyrna A Natural Paw; 1231 S. Dupont Blvd., Ste. 101, Smyrna; professional and/or personal services Auto Stars LLC; 3592 S. Dupont Blvd., Smyrna; motor vehicle dealer Best Temperature Control LLC; 11 Windy Way, Smyrna; reconciliation purpose code Big Guy Media LLC; 2615 Woodland Beach Rd., Smyrna; advertising agency Coyne, Jessica, Higher Power Yoga; 751 Dorchester Ct., Smyrna; personal serviceshealth club/spa Fruitions Concept Studio, Fruitions Concept Studio Corp; 5609 Dupont Pkwy., Ste. 8, Smyrna; personal services-beautician Jitkoks Auto; 26 Liborio Ln., Smyrna; wholesaler-transportation equipment Johnny Shine LLC; P.O. Box 693, Smyrna; professional and/or personal services Matthew H. Garrity, Garrity Insurance Agency; 355 Sorrell Cir., Smyrna; broker P&K 2005; 301 Arctic Ln., Smyrna; retailer-catalogue & mail order house Tatung Discount Tires; 5702 Dupont Pkwy., Smyrna; personal services-motor vehicle service

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HEALTH

A.I. duPont children’s hospital welcomes new surgical system Nemours/Alfred I. duPont Hospital for Children is the first children’s hospital in the Delaware Valley to offer the da Vinci® Si™ Surgical System. The technological advancements of the da Vinci® Si™ Surgical System provide surgeons with unparalleled precision, dexterity and control that enable a minimally invasive approach for many complex surgical procedures. Initially, pediatric urologists at duPont Hospital for Children will use the da Vinci® Si™Surgical System to perform certain surgeries involving the kidney and bladder. In the future, ENT and general surgeons will also offer robotic-assisted procedures.

Children undergoing robotic surgery may experience faster recovery, less pain, less blood loss and scarring, fewer complications and a reduced length of stay. “da Vinci’s advanced level of technology takes surgery beyond the limits of the human hand. This level of technological sophistication complements our goal of doing whatever it takes to provide children the highest quality of care, as well as extending minimally invasive surgery to the broadest possible base of patients," said Paul Kempinski, COO, Nemours/Alfred I. duPont Hospital for Children.

Ahmad Bani Hani, MD, Urology and Jennifer Hagerty, DO, Urology, Nemours/Alfred I. duPont Hospital for Children, with the da Vinci® Si™ Surgical System

Weaver earns oncology certification

Kelly B. Weaver 24

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Kelly B. Weaver, MSN, RN, OCN, clinical research specialist at Beebe Medical Center’s Tunnell Cancer Center, has earned her Oncology Nursing Certification (OCN), validating her knowledge and skills in working with cancer patients. This accomplishment also reflects her focus on offering quality care to the patients at the Tunnell Cancer Center.

Kelly, originally from Baltimore, Md., graduated from Towson University’s School of Nursing in 2006 with a bachelor of science degree in nursing.

In 2007, she accepted a new graduate nurse position at Beebe Medical Center, and worked for five years on the third floor in the MedicalSurgical Unit. While there, she cared for

patients across the lifespan with varied diagnoses and developed an interest in oncology.

Kelly was accepted into the University of Delaware School of Nursing’s Clinical Nurse Specialist program in September 2009. Her graduate clinical experience at the Sidney Kimmel Cancer Center at The Johns Hopkins Hospital in Baltimore affirmed her focus on the care of patients with cancer diagnoses and their families.

She accepted a clinical research position at the Tunnell Cancer Center in November 2012 and passed her OCN certification in December.

Days later, she completed her graduate coursework and earned the master of science degree in nursing.

From left, seated: Donna Cranston, Janet Hubbard, Karen Hearn, Shannon Sapna, Michelle Elzey. Standing: Reneé Morris, Yohko Doran, Nancy Price, Rosie Rose, Michele Bell, David Reinersmann, Tracy Fiori.

Nanticoke’s 27th Annual Dinner and Auction is April 13 A Night of Mystery at Heritage Mansion will begin at 5 p.m. on April 13. Come prepared for an exciting evening of clues, mystery, suspense, and strategy and a chance to solve the “Nanticoke Mystery.”

The evening of mystery will also provide an opportunity for guests to bid on live and silent auction items. Nanticoke Health Services is in their 27th year of bringing to the community their Dinner Auction event to raise money and awareness for many departments at Nanticoke Memorial Hospital.

Karen Hearn, co-chair, said, “I am so honored to be involved and am very excited that this year’s event will benefit the Mother and Baby Care Center through a new fetal monitoring software system.” Co-chair Shannon Sapna added, “The Mother and Baby Care Center holds a special place in her heart as both of her children were born at Nanticoke Memorial Hospital. This is very exciting that Nanticoke is enabling the center to provide even better care to new mothers and their babies.” This will be the third year

that Hearn and Sapna have co-chaired the Nanticoke Hospital Dinner and Auction.

Businesses and individuals can support the Dinner and Auction through sponsorships and/or donating items for the auction. Sponsorship packages and additional information are available online at www. nanticoke.org/auction, via phone through the Nanticoke Health Services Foundation office at 536-5393, or email at FioriC@nanticoke. org. Dinner tickets are available for $75 per person.

RONALD ROOM DONATION Thanks to a generous donation from the Delaware Farm Bureau, the cupboards in the Ronald McDonald Room at Bayhealth Kent General are full of hearty, comforting food for patient families. Since 1999, the Farm Bureau has contributed to Bayhealth’s Ronald Room as part of the American Farm Bureau’s annual Food Check-Out Week, when Farm Bureaus nationwide reach out to their communities to educate them on economical meal preparation and local foods.

Bags of toiletries and meals-to-go were also donated by Nancy Betts, from Eagles Nest Fellowship Church, in Milton. Betts serves as a Ronald McDonald House volunteer and maintains the Ronald Room at Bayhealth Kent General.

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BUSINESS DIRECTORY ACCOUNTING Horty & Horty, P.A. Doug Phillips, CPA, Cr.FA 302-730-4560 cpainfo@horty.com 3702 N. DuPont Hwy. Dover, DE 19901 ADVERTISING Morning Star Business Report Bryant Richardson 302-629-9788 302-629-9243 fax www.msbusinessreport.com sales@mspublications.com 951 Norman Eskridge Hwy. P.O. Box 1000 Seaford, DE 19973 ARCHITECTS & ENGINEERS Davis Bowen & Friedel, Inc. Randy Duplechain, P.E. 302-424-1441 www.dbfinc.com 23 N. Walnut St. Milford, DE 19963 BUSINESS ORGANIZATION Better Business Bureau of Delaware Christine Sauers 302-221-5255 302-221-5265 fax www.delaware.bbb.org info@delaware.bbb.org 60 Reads Way New Castle, DE 19720 CHAMBER OF COMMERCE Bethany-Fenwick Area Chamber of Commerce David Martin 302-539-2100 302-539-9434 fax www.bethany-fenwick.org info@bethany-fenwick.org 36913 Coastal Highway Fenwick Island, DE 19944

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Business Report | April 2013

Central Delaware Chamber of Commerce Judy Diogo 302-734-7513 302-678-0189 fax www.cdcc.net jdiogo@cdcc.net 435 N. DuPont Hwy. Dover, DE 19901 Georgetown Chamber of Commerce Karen Duffield 302-856-1544 302-856-1577 fax www.georgetowncoc.com info@georgetowncoc.com 229 E. Market St., PO Box 1 Georgetown, DE 19947 Lewes Chamber of Commerce Betsy Reamer 302-645-8073 Toll Free 877-465-3937 302-645-8412 fax www.leweschamber.com inquiry@leweschamber.com 120 Kings Hwy., P.O. Box 1 Lewes, DE 19958 Greater Millsboro Chamber of Commerce Amy Simmons 302-934-6777 302-934-6065 fax www.millsborochamber.com info@millsborochamber.com P.O. Box 187 Millsboro, DE 19966 Milton Chamber of Commerce Georgia Dalzell 302-684-1101 www.historicmilton.com chamber@historicmilton.com 707 Chestnut St., P.O. Box 61 Milton, DE 19968

Rehoboth Beach - Dewey Beach Chamber of Commerce & Visitor Center Carol Everhart 302-227-6446 302-227-2233 ext. 13 302-227-8351 fax www.beach-fun.com carol@beach-fun.com 501 Rehoboth Ave. Rehoboth Beach, DE 19971 Greater Seaford Chamber of Commerce Paula Gunson 302-629-9690 302-629-0281 fax www.seafordchamber.com admin@seafordchamber.com 304 A High St. Seaford, DE 19973 EDUCATION Delaware Technical Community College Corporate and Community Programs Christopher M. Moody, Director 302-855-1665 302-858-5456 fax www.dtcc.edu/owens/ccp cmoody@dtcc.edu Jason Technology Center PO Box 610 Rt. 18, Seashore Highway Georgetown, DE 19947 University of Delaware Professional & Continuing Studies Tara Kee 866-820-0238 302-831-3292 fax www.pcs.udel.edu continuing-ed@udel.edu ENVIRONMENTAL CONSULTING Envirotech Environmental Consulting, Inc. Todd Fritchman 302-684-5201 302-684-5204 fax www.envirotechecinc.com info@envirotechecinc.com 26412 Broadkill Road Milton, DE 19968

FINANCIAL Bank of Delmarva Scott Rukowicz 302-875-5901 302-875-1766 fax www.bankofdelmarva.com srukowicz@bankofdelmarva.com 200 East Market St. Laurel, DE 19956 County Bank 7 Sussex County Locations 302-226-9800 302-226-3182 fax www.CountyBankDel.com 19927 Shuttle Rd. (Main Office) Rehoboth Beach, DE 19971 Del One Federal Credit Union 7 Statewide Locations Amy Resh 302-672-1492 302-739-1790 fax www.Del-One.org amy.resh@del-one.org 270 Beiser Blvd.

Dover, DE 19904 Delaware State Police Federal Credit Union Stephen Cimo 302-856-3501 ext. 120 302-856-2539 fax www.dspfcu.com scimo@dspfcu.com P.O. Box 800 Georgetown, DE 19947 Seaford Federal Credit Union Seaford Branch Mary Adams 302-629-7852 302-629-9125 fax www.seafordfcu.com mary@seafordfcu.com Seaford Professional Center Rt. 13, Seaford, DE 19973

Seaford Federal Credit Union Dagsboro Branch Veronica Nhan-Nock 302-934-1774 302-297-0016 fax veronica@seafordfcu.com 30650 Dupont Hwy. Dagsboro, DE 19939 Sussex County Federal Credit Union Debbie Jewell 302-629-0100 302-629-0966 fax www.sussexcfcu.com djewell@sussexcfcu.com 1941 Bridgeville Hwy. Seaford, DE 19973 FUNERAL SERVICES Watson Yates Funeral Home Gary Yates 302-629-8561 302-629-7961 fax Front & King St. Seaford, DE 19973 GRAPHIC/WEBSITE DESIGN Dean Design Marketing Group Jane E. Dean 302-674-5007 877-407-9800 717-898-9570 fax www.deandesign.com thestudio@deandesign.com 13 Water St. Lincoln, DE 19960 Health Nanticoke Health Services Sharon Harrington 302-629-6611 302-629-3211 fax www.nanticoke.org harringtons@nanticoke.org 801 Middleford Rd. Seaford, DE 19973 Bayhealth Kent General Milford Memorial Pam Marecki 302-744-7013 302-735-3227 fax www.bayhealth.org pam_marecki@bayhealth.org 640 S. State St. Dover, DE 19901

INSURANCE

JEWELERS

PORTRAITS

Angle Financial Services Kim Rowley 302-735-7526 www.AnglePlanning.com kim@angleplanning.com 31 Saulsbury Rd., Suite 2 Dover, DE 19904

Holland Jewelers 302-947-1200 20750 John J. Williams Hwy. Peddlers Village Lewes, DE 19958 www.hollandjewelersinc.com

Farnell & Gast Insurance Joe Gast, CPCU 302-629-4514 302-536-6257 fax www.averyhall.com jgast@averyhall.com dflood@averyhall.com 500 W. Stein Highway Seaford, DE 19973

LEGAL

Portraits In The Sand Dave Koster 302-226-9226 302-226-8424 fax www.portraitsinthesand.com businessreport@portraitsinthesand.com 110 White Oak Rd. Rehoboth Beach, DE 19971

IFS Benefits Patrick Fitzgerald Ryan Dunn Bob Sonchen 302-645-2356 302-645-5723 fax www.ifs-benefits.com 17527 Nassau Commons Blvd Suite 208 Lewes DE 19958 Lyons Companies David F. Lyons, Sr. David F. Lyons, Jr. Lew Harrington 302-227-7100 www.lyonsinsurance.com info@lyonsinsurance.com 19643 Blue Bird Lane, Unit 8 Rehoboth Beach, DE 19971 Pratt Insurance Inc. Howell Wallace 302-653-6681 800-282-8590 DE 800-497-7288 MD 302-653-2370 Fax www.pratt-insurance.com pratt-insurance@pratt-insurance.com Four Village Square Smyrna, DE 19977

INTERNET SERVICE & WEB PAGE DESIGN Delmarva Digital Tim Smith 302-875-7700 302-875-8288 fax www.ddmg.net ddmg.netsales@ddmg.net 220 Laureltowne Laurel, DE 19956

Sergovic, Carmean & Weidman, P.A Attorneys At Law John A. Sergovic, Jr. Shannon D. Carmean Leslie Case DiPietro 302-855-1260 302-855-1270 fax www.scdelaw.com 142 E. Market St. PO Box 751 Georgetown, DE 19947 Law Offices of Karen Y. Vicks, LLC 302-674-1100 888-598-8890 kvicks@vickslaw.com 500 W. Loockerman St. Suite 102 Dover, DE 19904 OFFICE FURNITURE AMI Business Interiors Tom Woodstock 800-830-0801 302-226-0801 302-226-0302 fax www.archmktg.com archmarketing@comcast.net 123 Glade Circle West Rehoboth, DE 19971 PAYROLL SERVICE Payroll Professionals Jessica Amaty 302-645-5700 302-645-0395 fax payroll@1040pro.com 1636-D Savannah Rd. Lewes, DE 19958

REAL ESTATE Callaway, Farnell and Moore, Inc. 302-629-4514 302-628-8500 800-966-4514 www.cfmnet.com admin@cfmnet.com 500 W. Stein Hwy. 22128 Sussex Hwy. Seaford, DE 19973 Coldwell Banker Resort Realty Skip Faust 302-227-5000 office 302-745-8764 cell 302-227-3804 fax www.skipfaust.com skipfaust@hotmail.com 20184 Coastal Hwy. Rehoboth Beach, DE 19971 Long & Foster Real Estate, Inc. Tracey Espada 302-227-2541 800-462-3224 302-227-8165 fax www.longandfosterde.com 37156 Rehoboth Ave. Rehoboth Beach, DE 19971 TRAVEL Misty Travel Barb Stetzer, MCC, CTC 302-629-4422 www.misty-travel.com barb@misty-travel.com

Business Report | April 2013

27

BeeBe Medical center

the only hoSpital on delMarva to be a diStinguiShed hoSpital for 4 yearS in a row (2010–2013) delmarva

DELAWARE BEEBE MEDICAL CENTER LEWES, DE

MARYLAND

VIRGINIA

Bill Sunday enjoys every moment of his life.

Peter “Bill” Sunday knowS why BeeBe haS Been recognized: the BeeBe team Saved hiS life.

Bill arrived at the Beebe Emergency Department suffering a life-threatening ruptured aneurysm in the largest artery in his body (Abdominal Aortic Aneurysm). The Beebe team diagnosed the problem and quickly sent him to the operating room where a vascular surgical team repaired the aneurysm, saving his life. A clinical team of doctors, nurses and others cared for him until he was discharged 10 days later.

Beebe Medical Center is rated #1 in Delaware for Vascular Surgery in 2013.

Beebe medical center is the recipient of the healthgrades® distinguished hospital award for clinical excellence 2013™, ranking the hospital among the top 5% of more than 4,500 hospitals nationwide.

Visit Beebe’s website to learn more about our Healthgrades awards.

28 beebemed.org Business Report | April 2013

Lewes, DE beebemed.org