INSIDE: First Impressions • Health • Business Digest
MORNING STAR
Business Report April 2015
Publisher’s notes: First Impressions By Mike McClure
Whether you are looking for a job or looking for customers for your business, the first impression you give to a potential employer or customer goes a long way. Part of giving a good first impression is your appearance. As you can read on page 19, Peninsula Dental can help give you a perfect smile as you go out and meet with people. Self confidence is another key factor in making a good first improession. The Trāvid Group (page 18) helps clients learn self-leadership through developmental coaching, which can help lead to future success.
The Western Sussex Boys and Girls Club helps young people develop positive attitudes, which in turn influence how others think of them. The club’s program’s also address the importance of personal appearance. More on this on page 7. Businesses also work to create positive first impressions by providing quality customer service. See an example of some of the many businesses doing so in Annette
Silva’s story on page 8. Of course, it’s always nice to have a good reputation through years of service to customers, like Yoder and Sons Construction, LLC has (page 16).
McClure
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Real estate agents combine fun, education on cruise Realizing that education can occur anywhere and under any circumstances, nearly 50 members and friends of the Sussex County Association of Realtors completed several of their Delaware Real Estate Commission-mandated educational requirements recently while on the high seas, as part of the association’s first-ever “educational cruise.” Held aboard Royal Caribbean International’s “Grandeur of the Seas,” the eight-day cruise was organized by the association, paid for by participating members and featured a bevy of real-estate related offerings in several areas. Classes onboard were taught by Harry Wooding, who was chosen by members as the association’s “Educator of the Year” in 2014. The winter cruise included three days of coursework and four ports of call. More than 20 SCAOR members earned their Accredited Buyer’s Representative (ABR) designation during the excursion.
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Business Report | April 2015
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Business Report | April 2015
Bayhealth Bayhealth Kent Kent General General
Nationally Nationally Recognized Recognized
for for Cardiac Cardiac Surgery Surgery
In fact, Bayhealth Kent General is the only hospital in Delaware, In fact, Bayhealth Kent is the only hospital in Healthgrades Delaware, ®. Maryland or Virginia toGeneral receive this designation from Maryland or Virginia to receive this designation from Healthgrades®.
Bayhealth took top honors as one of the 50 best hospitals for cardiac surgery in 2015 and received Bayhealth took top honors as one of the 50 best hospitals for cardiac surgery in 2015 and received the Healthgrades Cardiac Surgery Excellence Award™ for the third year in a row. Bayhealth ranks ™ the Healthgrades Cardiac Surgery Excellence Award for the third year in a row. Bayhealth ranks in the top 5% of hospitals in the nation for cardiac surgery and was also named a 5-star recipient in the top 5% of hospitals in the nation for cardiac surgery and was also named a 5-star recipient for coronary artery bypass surgery and valve surgery in 2015. Based on patient outcome data, these for coronary artery bypass surgery and valve surgery in 2015. Based on patient outcome data, these recognitions are proof of the quality, commitment and passion we provide every day for our patients. recognitions are proof of the quality, commitment and passion we provide every day for our patients.
KENT COUNTY | SUSSEX COUNTY KENT COUNTY | SUSSEX COUNTY www.bayhealth.org/heart www.bayhealth.org/heart
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Business Report | April 2015
inside April 2015
10
Fine Amish craftmanship is a family tradition at Yoder and Sons Construction LLC. Page 16
Chefs win cooking contest, benefit charity.
Features 6
Chamber Listings
10
Business Digest
12
Tourism
14
Health
22
Personnel File
On the Cover TOP - Kitchen drawers in homes built by Yoder and Sons Construction LLC are constructed of solid wood and
26
Business Licenses
30
Business Directory
April Theme First Impressions 7
Positive Image
8
First Impressions Matter
18
Travid Group
19
Peninsula Dental
bears the company’s signature logo. BOTTOM - All of the new homes built by Yoder and Sons Construction LLC feature Yoder Signature Cabinets. Photos by Ron MacArthur
May Theme: Be Our Guest for Fine Food and Spirits Contact Chris Redman at (302) 262-9137 or credman@mspublications.com.
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Business Report | April 2015
CHAMBER LISTINGS Chamber
Phone
Key contact
Dues*
Members
Fax
Bethany-Fenwick Chamber of Commerce
539-2100
Kristie Maravalli
$211
800
539-9434
Delmar Chamber of Commerce
846-3336
Diane Johnson $75
67
846-3336
Georgetown Chamber of Commerce
856-1544
Karen Duffield
$150
460
856-1577
Laurel Chamber of Commerce
875-9319
Don Dykes
$130
256
280-6365
Lewes Chamber of Commerce
645-8073
Betsy Reamer
$215
450
645-8412
Milford Chamber of Commerce
422-3344
Jo Schmeiser
$165
310
422-7503
Millsboro Chamber of Commerce
934-6777
Amy Simmons
$150
260
934-6065
Milton Chamber of Commerce
684-1101
Lisa Sumstine
$150
120
684-1101
Rehoboth-Dewey Chamber of Commerce
227-2233
Carol Everhart
$210
1303
227-8351
Seaford Chamber of Commerce
629-9690
Lynn Brocato
$150
316
629-0281
Central Delaware Chamber of Commerce
734-7513
Judy Diogo
$250
1004
678-0189
Delaware State Chamber of Commerce
655-7221
Chuck James
$315
2000
654-0691
Delaware Small Business Chamber
482-2120
Bob Older
$295
170
Delmarva Black Chamber of Commerce
450-4501
Clay Hammond
* Annual membership cost based on businesses with fewer than 10 employees. For Delaware State and Central Delaware chambers membership cost figure is for 1-5 members.
Risk Control
Captives
Workers Compensation
lyonsinsurance.com Wilmington 302.658.5508
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Business Report | April 2015
Rehoboth 302.227.7100
30TH ANNIVERSARY Robyn Coughenour, Peninsula Home Care director of clinical operations and acting Delaware branch director, receives a proclamation recognizing PHC’s 30th anniversary from Michael Vincent, president of Sussex County Council.
B&G Club helps kids create positive image By Tony Russo Creating positive first impressions is about developing good habits and executing them, finding a way to project your best self effortlessly. This is not always a simple process, especially for young people. It is best learned through practice and positive reinforcement. At the Western Sussex County Boys and Girls Clubs of America, helping kids begin to understand how to best cultivate the kind of attitude that people remember is an undercurrent in many of the programs. Teen director Ty Bolden said that one program in particular provides the intensive focus that helps students getting ready to head into the workforce or go to college, the Positive Action Program. The program takes place two nights a week and is aimed at helping older teens recognize that attitude is a Bolden major part of learning to carry yourself in a positive way. Each week the program includes a speaker who provides students with an insight into adult life they might not have recognized before. Recently, the speaker was a person who had been the victim of abuse. The person’s story didn’t match the attitude they cultivated. Although their trials had helped shape them into the person they became, it wasn’t about being a victim, but rather incorporating their difficulties into creating a better life. Bolden said the students came away with an understanding that it isn’t always easy to tell what a person’s past is like from the way they dress or act, but it was more than a
Ty Bolden, teen director for the Western Sussex Boys and Girls Club (center), with afternoon program participants. From left: Micah Hudson, Haylie Passwaters, Bolden, Trevon Adams, Anesha Gibson and Raul Navarro. Photo by Tony Russo
rehashing of “you can’t judge a book by its cover.” The speaker provided a real world example about rising above a difficult past and carrying themselves differently from the person they were as a child. Bolden said the program also focuses on gentle reminders about hygiene and choice of clothing. Both in the everyday interactions as well as in the Positive Action program, the teen mentors at the Boys and Girls Club try to err on the side of the obvious because the students’ personal and cultural experiences can be so different. “Grooming is very important,” Bolden said. “We tell them things like, ‘You want to have a belt on and clean yourself.’”
Boys especially, she said, often need to be reminded to keep their fingernails clean. Positive Actions recognizes that developing the kind of habits that can be the difference between getting a job or making the right connection with a person take some time to develop, but it is about more than pretense. Knowing, objectively, that you are well groomed and put together has an uplifting effect on the way you behave and see the world. The students come to learn that if you continually make the effort to have a positive attitude, it changes your personality. Eventually, it becomes an effortless reflection of who you are.
High school basketball tourney benefits community The Slam Dunk to the Beach high school basketball tournament contributed more than $1 million to the local economy over three days in December 2014. Fans and players from across the country traveled to Delaware’s resorts to see the showcase of high school basketball talent. Slam Dunk’s off-season boost to the economy was a key reason that the Delaware Sports Commission relaunched the iconic tournament, which had been
absent from the state’s sports scene for the past 11 years. “Because of the buzz it creates, Slam Dunk is the kind of thing that raises Delaware’s profile as a destination for all travelers,” said Linda Parkowski, director of the Delaware Tourism Office. Delaware’s status among potential travelers was also boosted by the tremendous coverage the event received. One game was featured on ESPN 3 and the WatchESPN app, which reaches 95 million households, and all 17 other
games aired on WRDE-TV’s MyCoziTV Delmarva, reaching more than 300,000 households collectively. The 2014 tournament included 16 of the nation’s top boy’s high school basketball programs from seven states, including Kansas, New York and Ohio, plus the District of Columbia. Delaware was well represented with five of those 16 elite schools. Slam Dunk 2015 is tentatively scheduled for Dec. 27-29, 2015, at Cape Henlopen High.
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First impressions count, in all kinds of business By Annette Silva Cecilia Seman knows how to start over. Once the CEO of a large manufacturing company, she forged a new and enriching path. As it happens, she now encourages others to do the same. Seman is branch manager of the Seaford office of Quality Staffing Services. The company currently employs three people in its Stein Highway office. In its Salisbury office, Quality Staffing employs 14 people whose full-time work is finding jobs for people who want to work. “There was a need for an office here,” Seman said. “Our company services the greater geographic area of Salisbury, the Eastern Shore and southern and central Delaware.” QSS’s mission is: “Cultivating meaningful relationships through the placement of quality people with fulfilling careers, one person and one job at a time.” “We don’t just fill openings with people,” said Seman, the principal consultant and recruiter in Seaford. Most people looking for work do not show up at their offices looking happy. “Often, it takes a while to find out what someone really wants and likes to do.” Getting through the first interview takes skill, patience and a sincere effort to find the right person for the right job. “That’s so important; otherwise we end up with two unhappy people: the customer and the client,” Seman added. QSS charges no fees to the job seeker; all costs are taken care of by customers seeking employees. The Seaford office offers basic tests on Tuesdays and Thursdays from 9 a.m. to 3 p.m., assessing skills in machining production, measurement skills, basic math and basic English usage. In the Seaford office, which opened last year, there are now two recruiters and a receptionist. Cecilia says they’ll be adding another recruiter when they get their new Diva program, which enables a large quantity of information to be sorted efficiently to provide the latest information on job openings from a variety of entities. Quality Staffing Services customers include manufacturing, production, healthcare and professional work opportunities. “We are looking for certified welders, registrars, manufacturing semi-skilled people and human resources assistants,” Seman said. The company does not provide fast food, restaurant or retail job placements. The hiring company, in all cases, pays the QSS fee, not 8
Business Report | April 2015
the new employee. How important are first impressions? “Very important,” Cecilia says. “But we also find a lot of diamonds in the rough.” The kind of analysis recruiters do requires
Cecilia Seman in her office at Quality Staffing Services in Seaford.
listening, asking the right questions and sometimes doing a lot of gentle digging. If someone comes in and says, “I need work — any work,” she will ask: “What do you like to do?” or “Have you had any kind of training?” The key is to get a down and out person to think positively, to help become their own advocate and that requires a combination of listening, counseling and coaching. “Sometimes, if I have a job in mind and I know it’s not what the person had been doing for most of his career, I’ll ask: “Are you willing to think out of the box?” If they are and really want to work, she will go to bat for the person. With the help of Devon Adson, receptionist, and Kathy Mays, administrative assistant, the attitudes in their office mirror one of the signs in the front office…a quote by Martin Luther King Jr.: “If you can’t fly, run. If you can’t run, walk. If you can’t walk, crawl. But by all means, keep moving.” Another sign in the front office reads: “Never, Never, Never, Never give up.” Those words, said by Winston Churchill, “are reflective of our emphasis here,” Seaman said. “It takes a lot of effort soul searching and determination to start over; we try to bring out the strength in people.”
The “real” in real estate
Fred Sponseller sells houses in central and western Sussex County. He is a real estate agent affiliated with Cooper Realty. Fred’s blog carries his latest listings and some homegrown wisdom: “The best way to convince a fool that he is wrong is to
let him have his own way...Do this at your peril.” First impressions are everything in the real estate business, according to Sponseller. “Appearance and demeanor, behavior and solid ideas of what someone is looking for,” are crucial to summing up potential buyers or sellers. “It is psychological and emotional...all transactions go right to the bottom line.” That’s real. For most people, buying or selling a home is near the top of the stress list, whether it’s a first home for a young couple or a last home for retired folks. Sponseller says people’s expectations usually exceed reality. “People coming down here from up north (New Jersey, Pennsylvania or New York), think they are going to find bargains — and they do, but they must also be realistic. You are not going to get three bedrooms, large bathrooms, granite counters, a brand new kitchen and solid wood flooring for $150,000.” The current situation with western Sussex County, according to Fred, is that there are young first-time buyers and retirement age buyers, but the 40- to 60-age demographic is minimal because there are not enough jobs to attract them. “Other than the medical community and a few businesses, there are
Fred Sponseller, real estate agent with Cooper Realty says he found his porch...”Let me help you find yours.”
simply not enough jobs to attract upwardly mobile families here. This could change with time, but it’s going to take a while.” Sponseller mentioned that the new construction plans at Heritage Shores in Bridgeville include several lower-cost homes around the $200,000 range. These will be available when the new project is completed. The new projects under construction at Heritage Shores include another 18-hole golf course, pro-shop, restaurant, a market and shops area, a work out center and other attractions.
a while. Trying to figure out what makes people tick is vital in real estate. Sponseller’s web page shows a photo of him sitting on his front porch below this quote: “I found mine, let me help you find your porch.”
Going to the bank
From left, Chris Murphy and Nancy West in Nancy’s office at M&T Bank.
Here is a reality from Fred: “Now is a good time to buy. Interest rates are still low and so are housing prices, but not for much longer.” Regarding human interactions, Sponseller says as soon as he shows a couple a house, he watches the woman’s reaction to the kitchen and the man’s reaction to the garage and basement. “If she doesn’t like the kitchen, there will be no sale.” It won’t matter if the man likes the garage or they both like the rest of the house, says Sponseller. Of course, this is his theory, but it comes from experience. There are things one instinctively learns after being in career for
Nancy West and Chris Murphy met me with smiles in Nancy’s office of M&T Bank on Stein Highway in Seaford. Their customer motto is “What can we do for you today?” But it is the way Nancy says it that counts. Her title is relationship banker and she fits that bill well. I know; I’ve had experience with Nancy and know how gracious and helpful she is. I just met Chris Murphy, branch manager, but she also exhibits the qualities of a helpful representative of Merchants & Traders Bank whose home office is in Buffalo, N.Y. “Though our reach is far and our main office is in Buffalo, we want people to know that wherever our branches are, we become a community bank. Our reason for being is to serve local clients,” Chris said. The banking industry, like almost all industries in our modern world, is continually coming up with new services and technol-
ogy to make banking easier for everyone. In addition to checking and savings accounts, M&T has a mortgage loan operation, a financial investment adviser and a life insurance expert. As most people know, nowadays you can do your banking without entering the building...via ATM, online or mobile banking. But when someone actually walks in the doors, she or he wants to see a person who is welcoming; someone who knows the right questions to ask and has the answers. Nancy West has worked at the bank 37 years, back when it was Wilmington Trust; she, like many of her colleagues, stayed on during and after the transition to M&T and made the changes as painless as possible. “I’ve experienced just about everything one can in a bank,” she said. Sometimes people get nervous going to the bank. “We will walk our new or elderly customers over to the ATM machine to show them the changes and explain how to access their own account online if they have a computer,” Murphy said. Nancy encourages people to visit the bank to see its new products and services. “The culture of banking has changed so much in the last 10 years. We constantly adapt and try to educate our customers.”
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Redefining Service.
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Business Report | April 2015
BUSINESS DIGEST AAA honors top Delaware hotels
AAA Mid-Atlantic has announced three hotels and one restaurant in Delaware that earned the 2015 Five or Four Diamond Award rating during the past 12 months. The AAA Four and Five Diamond Ratings are the travel authority’s highest designations for hotels and restaurants. The awards were presented at a luncheon recently at The Rittenhouse Hotel in Philadelphia, a Five Diamond award recipient for the 24th year in a row. Four Diamond award recipients include: The Green Room, Hotel du Pont (30-year recipient); Boardwalk Plaza Hotel, Rehoboth Beach (23-year recipient); The Hotel du Pont, Wilmington (22-year recipient) and Dover Downs Hotel and Casino, Dover (12year recipient).
Engineering firm has new website
Davis, Bowen & Friedel Inc. has announced the release of a new website, www.dbfinc.com. The new site includes features and information for visitors. Improved navigation allows easier access to company news and history, information about the firm’s services, project experience, staff, and employment opportunities. The new website contains over 50 pages, including samples of recent project experience and news releases. Davis, Bowen and Friedel is an architecture and engineering firm with offices in Salisbury, Milford and Easton.
Artists wanted for Dewey festival
Dewey Business Partnership seeks artists and crafters for its fourth annual outdoor Dewey Beach Arts Festival on Saturday, May 9, on Dagsworthy Avenue in Dewey Beach. Interested artists and crafters may download an application at www.deweybusinesspartnership.com, email deweybusinesspartnerhip@yahoo.com or call 228-3701. Deadline to apply is April 11.
Dover Days to feature ‘brewfest’
Get “ye olde Colonial grog” on at Dover Days this year, on Saturday, May 2, on Loockerman Street in downtown Dover, as the Downtown Dover Partnership Merchants Committee will host “History, Heritage & Hops,” the first-ever brewfest at the 82-yearold Dover Days Festival. The majority of participating breweries, wineries and distilleries are local. Bands will include Mike Hines and the Look, Trailer Park Casanovas, The Brothers Stonesifer and Rich Engle. Admission is free, and drink tickets will be $5 each. 10
Business Report | April 2015
CHOWDOWN CHARITY WINNERS - Hari Cameron, left,chef at a(MUSE.) in downtown Rehoboth, and Scott Viselli, chef at Papa Grande’s Coastal Taqueria in Fenwick Island, placed first and second at the Chowdown for Charity event, held recently at the clubhouse at Baywood Greens in Long Neck. The annual event benefits Next Generation of Southern Delaware (Next Gen South), which raises funds to support grants for programs serving the mental health needs of youth in the community.
Also new this year is a partnership with the Premier Centre for the Arts in Middletown. The group will perform selections from the Broadway play, “13 The Musical,” other song and dance performances, visits from Disney princesses, Elsa, Anna and Belle and two Princess Teas. Tickets for the interactive tea parties with the Disney princesses are $12 each and available online at www.DoverDaysFestival.com or www. PCADE.com.
Speaker to address property law
The Sussex County Association of Realtors invites all Delaware homeowner associations, as well as public officials, to its Georgetown-area headquarters on Saturday, April 25, to learn more about the complex Delaware Uniform Common Interest Ownership Act and how it affects Delaware homeowners in common interest communities. The act regulates the creation and operation of common interest communities containing residential property. It is a rewrite of the Unit Property Act, Delaware’s condominium law for decades, and is meant to bring clarity to the many technical questions inherent in the previous legislation. The session will be led by Christopher J. Curtin, a Wilmington attorney. To reserve a seat, call 855-2300.
‘Get Down In Town’
On Friday, April 10, from 5 to 8 p.m., everyone is invited to downtown Rehoboth
for the fifth annual “Get Down In Town.” Shoppers will enjoy special discounts in participating stores and local restaurants’ desserts, treats and drinks dispersed throughout stores (food served 5 to 7 p.m. & shop until 8 p.m.). There is a $10 admission fee, which includes a chance to win a grand prize drawing valued at over $1,000. Proceeds will benefit the non-profit Rehoboth Beach Main Street, whose mission is the beautification and preservation of downtown Rehoboth Beach. For more information, visit www.downtownrb.com or call 227-2772.
Volunteer fair in Dover
The State Office of Volunteerism and the Kent County Public Library will host a volunteer fair from 2-4 p.m. on Saturday, May 16, at the library for prospective volunteers of all ages to learn about more than 20 organizations in Kent County. For more information, contact Carrie Hart with the State Office of Volunteerism at 302857-5006. Deadline for organizations to reserve a table is May 5. Also, visit www. VolunteerDelaware.org.
SBA works to build financial literacy The U.S. Small Business Administration has announced two key partnerships with its My Brother’s Keeper Initiative to raise awareness of entrepreneurship among undeserved groups. The SBA signed an agreement with the National Association of
Guaranteed Government Lenders to jointly develop a Business Smart Toolkit, aimed at local community leaders to help build on financial literacy and basic business assistance. The toolkit will serve as a “train-thetrainer� resource that will be available for download from the SBA website. The SBA has also launched its Millennial Entrepreneurs Road Show, a national tour of Minority Serving Institutions to engage students and raise awareness about the possibilities of entrepreneurship. To learn more, visit www.sba.gov.
Credit union offers scholarships
Dover Federal Credit Union is offering $1,000 scholarships to high school seniors or enrolled undergraduate students who are also DFCU members. Applications will be accepted by mail to Dover Federal Credit Union, Attn: Scholarship Committee, 1075 Silver Lake Blvd., Dover, DE 19904. Applications must be received or postmarked no later than April 15. Information including guidelines, requirements and the scholarship application can be found at www.doverfcu.com/scholarship.php. Selected applicants will be notified May 15.
HALO DONATION - The Bank of Delmarva recently made a $500 donation to HALO, Hope and Life Outreach, a local organization that helps the less fortunate with food and shelter. Throughout the year, bank employees contribute money to a Casual Day Fund in order to dress casually on Fridays. The monies collected are then donated to various organizations in the community. Pictured from left: Nancy Shrieves, AVP, branch manager; Kristin Williams, head teller, and Celeste Savage, executive director, HALO.
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Business Report | April 2015
TOURISM
Trade shows are great advertising for Sussex County By Tina Coleman, Southern Delaware Tourism
Southern Delaware Tourism is all about making first impressions this time of year. This is trade show season for our office and we attend three shows this time of year to introduce Sussex County to potential visitors as well as to meeting planners, including two consumer shows in Washington, D.C. and Philadelphia and a third show for conference, convention, and event planners, also held in Washington, D.C. “It’s important for Southern Delaware Tourism to go on the road and engage our visitors and potential visitors before they make all of their 2015 travel plans,” explains Scott Thomas, executive director of Southern Delaware Tourism. Attendance at Destination Marketing Association International’s Destination Showcase, the trade show for conference, meeting, and event planners, hovers around 500. Working with this select group of Washington, D.C., area professionals allows destinations to conduct in-depth conversations about what their areas have to offer groups by way of meeting venues and group activities. These conversations result in qualified leads and contacts that destination representatives bring back to share with their respective hotel and meeting venues. According to DMAI, 80 percent of meeting planners who attend their show book travel in the Mid Atlantic, and 85 percent of attendees book meetings with 200 or fewer participants, ideal numbers for many of our local venues. At the consumer trade shows, Southern Delaware Tourism partners with the Delaware Tourism Office and Kent County and Greater Wilmington CVBs, along with 10 other partner businesses and organizations that contribute many prizes for each show including free hotel stays, rentals, adventure tours, etc. “Delaware’s exhibit is fortunate to have an energetic, knowledgeable staff comprised of tourism offices and partner businesses in the Delaware tourism industry,” Thomas says. “Team Delaware makes a strong impression.” Called The Travel and Adventure Show, these shows take place in 12
Business Report | April 2015
The Delaware booth at the Washington, D.C., Travel and Adventure Show. Pictured: Sharon Palmer, Andrew Greeley, Jason Wilson and Scott Thomas
Washington, Philadelphia, and five other cities and comprise the largest consumer travel show in the U.S. The Travel and Adventure show allows travel industry representatives and destination representatives to meet face to face with highly qualified travel enthusiasts. Consumers pay to attend these shows; they are serious about finding new destinations to visit. In fact, 72 percent of attendees take multiple regional getaways each year. This opportunity allows Southern Delaware to provide not just information but a personal connection and a real sense of what travelers will experience when they visit here. Thomas says the 2014 Travel and Adventure Shows attracted 10,000 to
12,000 attendees and those staffing the Delaware exhibit engaged with as many as 3,000 interested travelers during the course of a show. With the 2015 season ramping up, many of us start thinking about looming traffic snarls and all of the inconveniences that are part and parcel of living in a resort destination. Try to keep in mind that our visitors’ contributions to our economy are a huge part of the reason our taxes remain so incredibly low, why 15,000 people in Sussex County have jobs, and why businesses are attracted to our area. And why attending these trade shows is so important — because “It starts with a visit.”
Be our guest for Fine Food & Spirits! From catering to micro-breweries, farm to table to old family recipes...
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NEW BOOK BARNS - The Delaware Farm Bureau and students of Smyrna High School debuted 10 “Book Barns” recently. The Book Barns, which are book shelves shaped and painted like barns, were built by students with an Agriculture Structures Pathway, part of the Agri-Science Program at Smyrna High School. They will be distributed throughout the state to elementary school classrooms. Educators interested in acquiring one of the Book Barns and free set of books for their school library or classroom may contact the Delaware Farm Bureau at 302-697-3183. From left: Jay Davis, FFA members: Kayla Johnson, Tyler Niblett, and Kasey Euren; Smyrna School District superintendent Debbie Wicks; Delaware Farm Bureau President Kitty Holtz; Smyrna Town Council Member John Embert; New Castle County Farm Bureau, board of directors, James Correll; Smyrna High School Assistant Principal Leon Clarke; and New Castle County Farm Bureau President, Stewart Ramsey.
Captive Bureau reports growth
Delaware Insurance Commissioner Karen Weldin Stewart has announced that the captive insurance bureau she formed shortly after taking office in 2009 continues to exceed expectations. “This program provides economic opportunities for my constituents and much needed revenue for the state,” she said. The commissioner’s captive bureau reported that in 2014 it licensed 87 captive insurers and 141 series business units. Today, the program boasts 333 active captive insurers, 688 active series business units, and 12 active cells. Captive insurance companies are owned by the entities that they insure, and are formed by businesses that wish to better manage the cost and administration of their own risk. Delaware is the world’s sixth largest and the country’s third largest captive domicile. The state’s sophisticated corporate laws, financial infrastructure and respected judiciary make it the preeminent jurisdiction for business. These benefits are extended to captive insurance companies through Delaware’s Bureau of Captive and Financial Insurance Products. For more information, visit captive. delawareinsurance.gov.
DUCIOA
What is it and what do you need to know? Join the Sussex County Association of REALTORS® as we address the Delaware Uniform Common Interest Ownership Act, commonly known throughout the state as DUCIOA. What does this often confusing law entail and who must comply? Topics covered by Deputy Attorney General Christopher J. Curtin and Mr. William P. Brady, Esquire of the Brady Law Firm, P.A. at this FREE public offering will include: • Development rights and special declarant rights • Assessments and liens • Protections for purchasers • Insurance requirements • Contents of the declarations, bylaws and plans • Delaware’s Ombudsman Program • Many more When: Saturday, April 25, beginning at 9:30 a.m. Where: SCAOR Headquarters on Route 9 in Georgetown Who: Instructed by Deputy A.G. Christopher J. Curtin and Mr. William P. Brady, Esquire Cost: This is a Free Public Service Provided by SCAOR Call 302-855-2300 for more information or to reserve your space for this free class
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Business Report | April 2015
HEALTH Bayhealth Kent General recognized
Bayhealth Kent General has been named one of America’s 50 best hospitals for cardiac surgery 2015 by Healthgrades, the leading online resource that helps consumers make informed decisions. Nearly 4,500 hospitals were evaluated nationwide, looking at 33 of the most common inpatient procedures and conditions. Healthgrades identified the 50 best performing hospitals for each procedure. Bayhealth is the only hospital on the Delmarva Peninsula to earn this distinction for cardiac surgery in 2015. Bayhealth is also the recipient of the Healthgrades Cardiac Surgery Excellence Award for three years in a row.
Beebe hires new executive chef
Chef Frederick Lee is the new executive chef at Beebe Medical Center in Lewes. Lee has been in the food service industry for more than 30 years. He was trained at the California Culinary Academy. His career in healthcare began in the late 1990s on the University of California – San Diego campus at Thornton Hospital. While at Holy Redeemer Medical Center in Lee Meadowbrook, Pa., he competed with fellow healthcare chefs to develop an entrée with sides that would meet stringent health criteria. His recipes were selected by the judges, and he was awarded a trip to Mexico and Brussels as an international guest chef. Since then, he has worked for other healthcare organizations and largescale food service companies. Lee resides locally with his wife, Sandra, and four children.
Delaware Hospice welcomes new hires
Delaware Hospice welcomes Phyllis Banahene and Michele Eder to its staff. Banahene, Middletown, joins Delaware Hospice as a registered nurse. She received her associate of science in nursing degree from Montgomery Community College, Md. Her experiences include six years of medical and surgical rotations, five years of psychiatric nursing, and 10 years of long term nursing care. Eder, of Sussex County, joins Delaware Hospice as a registered nurse. She received her nursing degree from Delaware Technical Community College-Terry Campus.
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Business Report | April 2015
McKnight joins Nanticoke
Nanticoke Health Services welcomes Keinna McKnight as human resources director. McKnight received a bachelor of arts degree in leadership and professional studies with a minor in human resources management from the University of Mary Washington. She received a master of business administration in human resources management from Liberty University and a master of science degree in administration of human service McKnight from Wilmington University. Most recently, McKnight worked for the State of Delaware in New Castle. She has also worked for Stanley Associates Inc. in Alexandria, Va.; Central Intelligence Agency in Langely, Va.; Bostwick Laboratories in Richmond, Va.; CSA, LTD. in Kuwait; ITT Systems Division in Kuwait; Royale Hayat Hospital in Kuwait and Bayhealth Medical Center in Dover.
Bayhealth nurse wins award
Regina “Gina” DeVigili is the recipient of the 1A Peer Award at Bayhealth Kent General. DeVigili, a registered nurse, has worked on 1A for three years. She is the president of the 1A Shared Governance Council, member of a patientcentered care task force, a DAISY Award nominee, and co-chair of the 1A mentoring program. 1A is a 28-bed medical surgical unit at Bayhealth Kent DeVigili General; the unit cares for adult patients. The 1A Peer Award is given twice a year and recognizes service excellence and exceptional teamwork.
Beebe welcomes board members
The board of directors of Beebe Healthcare has announced changes to its board. Retiring members had 101 total combined years of experience on the board. New members include: Gregory A. Bahtiarian, DO, a board-certified family physician and senior vice president and chief financial officer of Mid-Atlantic Family Practice; James W. Bartle, retired Beebe
vice president/chief financial officer; R. Michael Clemmer, retired executive director, Beebe Medical Foundation; Thomas J. Cooper (chairman), president, Cooper Realty Associates; Frank Czerwinski, president and owner of Cerwin Holdings Inc. and partner in Eastern Associates, LLC; Terry A. Megee, president, Floyd A. Megee Motor Company; Wesley E. Perkins, president, Wesmar Associates. Retired board members include: Thomas L. King; William L. Berry, CPA; Steven D. Berlin, MD; Paul Mylander; Patti D. Shreeve; Joseph W. Booth; Robert H. Moore; Robert J. White.
Bayhealth ENT expands services
Bayhealth Medical Group announces the expansion of pediatric and adult ear, nose, and throat (ENT) services to Milford. Bayhealth ENT, Milford is located at 800 North DuPont Blvd. Doctors Catherine Wright and Stephen Cooper are accepting new patients. Bayhealth ENT also has a location in Dover.
Beebe among top hospitals
Healthgrades has announced that for the fourth year in a row, Beebe Healthcare has been named one of America’s 100 Best Hospitals for Orthopaedic Surgery. Beebe Healthcare’s Orthopaedic Services have also been recognized with the Healthgrades Orthopaedic Surgery Excellence Award for the ninth year in a row (2007-2015). The program was recognized with the Healthgrades Joint Replacement Excellence Award for six years in a row (2010-2015) and was named among the top five percent of hospitals in the nation for overall orthopaedic services. Beebe Healthcare was also named a: Five-Star recipient for Total Knee Replacement for 12 years in a row (20042015); Five-Star recipient for Spinal Fusion Surgery for six years in a row (20102015); Five-Star recipient for Treatment of Pneumonia for 10 years in a row (20062015); Five-Star recipient for Esophageal/ Stomach Surgeries in 2015; Five-Star recipient for Treatment of Sepsis for six years in a row (2010-2015).
Morris joins Bayhealth
Bayhealth Gastroenterology welcomes Carol J. Morris, DO, to its practice. Fellowship-trained in gastroenterology and hepatology, Morris earned her doctorate of osteopathic medicine from Nova
Southeastern University in Ft. Lauderdale, Fla. She completed a residency in internal medicine at Cleveland Clinic Florida in Weston, Fla. She went on to complete a fellowship in hepatology at University of Miami, Miami, Fla., and a fellowship in gastroenterology at Einstein Medical Center in Philadelphia, Pa. Morris is certified by the American Board in internal medicine and gastroenterology. Morris Most recently, Morris worked in emergency medicine at Veterans Hospital Administration in Miami and as a gastroenterologist at Bryn Mawr Hospital in Bryn Mawr, Pa.
Bayhealth Family Medicine moves
Bayhealth Family Medicine, Smyrna has moved to its new location at 401 N. Carter Rd., Ste. 201, in the same building as Bayhealth’s Smyrna Emergency Department. Bayhealth Family Medicine, Smyrna is home to John Fink, MD; Michelle Bretzius, DO; and Sandi Voss, nurse practioner. Fink joined the practice in 2014. He earned his medical degree from Georgetown University School of Medicine, and completed his internship and residency in family medicine at the David Grant Medical Center in California. Bretzius joined the practice in 2014, and cares for patients from infancy through all stages of life. Family nurse practitioner Voss joined the practice in 2013 after helping Bayhealth develop school-based wellness centers in local schools.
Auxiliary focuses fundraising efforts
The Milford Memorial Auxiliary is enhancing its fundraising efforts in support of Bayhealth. The auxiliary will continue to support programs and purchase lifesaving equipment for Bayhealth’s Milford Memorial on Clarke Avenue as well as continuing to raise funds for the new health campus in Milford. The following events are planned: • The second annual Bayhealth Foundation Spring Golf Tournament will be held Thursday, May 21, at the Rookery North in Milford • “A Night with Elvis” featuring dinner and entertainment on Friday, May 22, at the Rookery North in Milford • Annual BBQ and auction on Oct. 24, at the Milford Senior Center
The auxiliary will continue to dedicate time to the Reflections Gift Shop at Milford Memorial. In order to focus on the new fundraising efforts, the Milford Memorial Auxiliary decided to cancel the annual Milford Memorial Auxiliary Fair. Attendance has been low in recent years and it was difficult to recruit volunteers.
Bayhealth selects design firm
Bayhealth has selected CannonDesign as its lead architectural and engineering partner for the new health campus project in Milford. A firm has also been chosen to re-imagine the Clarke Avenue facility and details will be shared once contract negotiations are completed. The CannonDesign team will bring an array of integrated services to the 165 acre health campus endeavor—covering planning, design, cost estimating and a wide range of engineering applications. CannonDesign has locations and a healthcare portfolio that spans North America. The health campus will include a stateof-the-art inpatient hospital and emergency department. The campus will include special-
ists as well as diagnostic services — all in one convenient location. Bayhealth continues to engage state and local leaders to find the best reuse of the existing Clarke Avenue facility.
Nanticoke uses new procedure
Nanticoke Health Services has begun using the Lutonix O35 Drug Coated Balloon, a newly launched drug-eluting peripheral artery angioplasty balloon. The balloon is coated with a drug called paclitaxel and is designed to help reduce the chances of restenosis, or the chances the arteries will become blocked again. The use of the new drug coated balloon for PAD is just one of several new cardiology procedures being performed at Nanticoke. In the past year, Nanticoke Memorial Hospital was the first hospital on the Eastern Shore to perform coronary artery atherectomies, was the first in the area to begin using the wireless LINQ Heart Monitor instead of the traditional loop recorder, and was the first in the Mid-Atlantic region to implement a program for reducing amputations, known as SAVE (Stopping Amputation of Vital Extremities).
I have the ability to be more... ...when I have ability to work!
Carmen Warren is a valued member of Bayhealth Medical Center’s team, providing janitorial services at Milford Memorial Hospital. Her contribution helps the hospital shine for its patients, and Carmen learns more every day she works. KSI Supported Employment is there to help Carmen stay successful in that job, assisting both she and her employer with updated training, skill development and relationship building throughout the course of Carmen’s employment. That way, Carmen gets to show her best abilities. And Bayhealth gets a great, reliable employee with dedication to her job.
Embrace Abilities in your workplace. KSI can help. Call 302-422-4014 to learn how.
Like us on Facebook. www.facebook.com/KSIworks
Kent-Sussex Industries, Inc. 15
Business Report | April 2015
COVER STORY
The Jay Yoder family. Front, from left: Jay Michael, 6, Megan, 7, and Joshua, 4 Back: J. Michael, Jill and Jackson, 2 The family dog is Jetta.
Building for future generations By Carol Kinsley Jay Yoder is the “Son” in Yoder and Sons Construction LLC, based in Greenwood. He and his father, Gerald, and his brother, created the current company structure in 2002. Even though his brother has since moved to Indiana, the name remains “and Sons” because Jay has three sons, whom he hopes will join the business when they are old enough. The company has its roots in Ohio where Jay’s Amish great-grandfather, Martin, was a contractor. Martin moved to Greenwood in the 1930s and continued building homes, passing the trade down to his son, Albert, who passed it on to his son, Gerald. Jay graduated from college with degrees in finance and accounting, and then worked for several years as a CPA. He had always known his passion was construction, so he 16
Business Report | April 2015
returned home after a few years to work with his father and they restructured their business as an LLC. “We are general contractors,” Jay said. “We build new homes, and do large remodel projects... We also do some light commercial construction.” As the general contractor, Yoder and Sons Construction LLC is responsible for the overall job. The Yoders see to it that their own high standards are met even on work done by subcontractors. A number of these standards exceed the minimum requirements set by the county building code. For example, Jay said, “a lot of people do not realize that rebar is not required in basement walls, but we use it. I shim all of my girders under the house with steel shims, where most use cedar shims. What sets us apart is how we do things. We consistently exceed numerous minimum standards for
structural requirements, weatherproofing, energy efficiency and material quality.” He continued, “A home is usually the largest investment someone will make in their lifetime. We want to make it right.” When Jay builds a home, he wants to make a difference to the people who hire him. “Some people just look at price,” he said. “The people I work for understand they get what they pay for. That’s the market I serve. They want a quality job and understand that high quality and the cheapest price do not go hand in hand. “I am fortunate to have a lot of valuable principles instilled in me — it goes back a number of generations,” Jay said. “Integrity is important to me. My dad always told me you can’t put a price on integrity. Some people trade their integrity for money, but once it’s gone, you can’t get it back.” Jay hires subcontractors known for the quality of their work. “Many are Amish or Mennonite,” he said. “We are very thankful for the incredible team of talented subcontractors who work for us.” They do masonry foundation, stone, brick work, poured concrete, patio pavers, framing, siding flooring, trim and cabinets. One of his trim contractors did work for former Secretary of Defense Donald Rumsfeld and former Vice President Dick Chaney. His tile installers were featured on the travel channel on a major remodel project in Ocean City, Md. “Their craftsmanship and commitment to quality is what continues to make our finished product outstanding,” Jay said. All of the new homes he builds feature Yoder Signature Cabinets. “We are the exclusive distributors of Yoder Signature Cabinets,” Jay explained. “We use four Amish cabinet makers in the Dover area, and we have standardized the building of our cabinets to precise standards. If someone walks into one of our homes, the cabinets all have the same features, no matter which cabinet maker built them. Each set of cabinets is handmade, one home at a time.” Constructed of solid wood, all the cabinets feature cherry dove-tailed drawer boxes, hydraulic closers and hydraulic hinges. Each drawer box bears the engraved Yoder Signature Cabinets logo. All homes are stick framed by Amish carpenters. All heating and cooling systems are designed by a mechanical engineer. The list of processes that sets Yoder and Sons apart from others goes on and on. (See for yourself at www.yoderandsonsconstruction.com/ourprocess.) Yoder and Sons Construction LLC looks forward to moving from Greenwood and opening its new sales office on Route 1 in
Above left, a vaulted ceiling highlights this family room in a custom home built in the Clearbrooke Estates community in Seaford. Åbove right, this staircase is an example of the custom work offered by Yoder and Sons Construction. Below, every construction detail is custom designed in a team effort between the builder and buyer.
Rehoboth later this year. Jay handles all sales. “That has served me well,” he said. “A lot of people go to conferences and learn how to sell. My approach is to sit down with people and have a conversation and educate them about the building process and the types of materials that are available. Many people don’t realize that in Delaware anyone can get a contractor’s license in five minutes for $75. (Would-be homeowners) have to be careful and do their homework.” Barry and Bernadette Milliman, formerly of Elmwood Park, N.J., were looking for someone to build a house for them in Milford. They had almost given up when they met Jay. “You were the only one who did everything we asked to be done on our first visit,” Barry wrote. “The others just
wanted to sell us a house. By the end of the day, my wife and I looked at each other and said, ‘He’s the one who is going to build our house!’ We really had a great sense of comfort when we met you and your father that day. All I can say is thank you again from the bottom of our hearts for building us a quality-built home that we don’t have to worry about in our later years. You are more than welcome to show our house anytime to anyone who wants to see quality at its finest. Again, thank you and your crew and God bless all of you!” A builder can’t ask for a testimonial stronger than that. If you’d like to talk to Jay about building your new home, call Yoder and Sons Construction LLC at 302-349-0444, or visit the website, yoderandsonsconstruction.com. 17
Business Report | April 2015
Introducing yourself with the perfect smile By Tony Russo
Braces aren’t just for children anymore. Increasingly, orthodontic technology exists that can help correct the adult smile more easily and with less expense than at almost anytime in the past. What is most important for people who are considering having this kind of appearance altering work done is knowing that they are getting good advice. Dr. Robert Park, an orthodontist with Peninsula Dental in Millsboro, understands all the complexities involved in the decision to get braces. Dr. Park earned his dental degree from Harvard School of Dentistry and went on to complete his orthodontic residency at Case Western Reserve University. He is pleased to be practicing in Sussex County, accepting most insurance and participating in the Delaware Medicaid program for children. For many adults seeking orthodontic correction, Invisalign, the “clear” braces, are
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Business Report | April 2015
the preferred method. The Invisalign process moves the patient’s teeth into proper alignment using a series of removable plastic trays that slide over the teeth. Checkups take only minutes per month, allowing patients to get all of the benefits of braces with great convenience. Increasingly, people who had braces as children or teens are experiencing a condition referred to as ortho-relapse, in which the oncecorrected bite has slowly shifted out of place. This is most common among patients who wore braces as teenagers but abandoned the retainer years later. Adults with this problem are especially well suited to Invisalign treatment, which can make the corrections faster and with less discomfort than ever before. Braces have long been considered a rite of passage for teenagers, but orthodontic care can really begin in early childhood, as well, for many patients. Interceptive procedures, including removable or fixed appliances are often appropriate, and can pave the way for more efficient correction in later years when the braces (or Invisalign aligners) go on.
While Invisalign is a wonderful technology, it isn’t for everyone. For example, adults who are missing a lot of teeth or children whose teeth haven’t fully developed are not the best candidates for Invisalign treatment. For those patients needing traditional braces, Dr. Park is proud to work with Damon System, one of the most advanced approaches available today. Damon System braces are engineered to reduce friction between the wires and brackets This means that the patient experiences much less discomfort and enjoys reduced treatment time. With all of the different approaches and treatments now available as well as the demonstrated health benefits of having healthy teeth, there are more reasons than ever to choose improving the way you look and feel when you smile. For more information about the orthodontic options for children and adults, call Dr. Park at 302-297-3750 or visit www.pdmbraces.com, where you can make an online appointment for a consultation.
Client success is goal of this consulting firm By Carol Kinsley The Trāvid Group, based in Millsboro, is committed to helping individuals, businesses and organizations achieve success. John Meggiolaro, principal and managing partner, quotes Harry Truman: “In reading the lives of great men, I found that the first victory they won was over themselves ... self-discipline with all of them came first.” Self-discipline is the key. Meggiolaro tells potential clients, “If you can’t lead yourself, then you cannot lead anyone else. A self-disciplined person will succeed.” Developmental coaching — helping individuals learn self-leadership — is a major portion of Meggiolaro’s business. He doesn’t take on everyone who calls. Too often, it’s a third party who calls on behalf of someone who needs help. Not until the individual himself is suffering enough pain or discomfort to make the call does Meggiolaro offer help. “I tell them up front: ‘I’m not a priest, rabbi or minister, not a drug counselor or psychologist. I’m a tour guide. I will ask tough questions. How you answer will determine whether you’re a good candidate for coaching, whether you would benefit and grow from the process.’” Meggiolaro has the clients begin with an online assessment, followed by a one-on-one private consultation about the results. “This gives me insight into areas we may want to focus on,” he said. Once a client is officially enrolled in his program, they proceed, one-on-one, via telephone. The client gets two binders, one full of reading material backed up by audio versions on CD, the other for action-planning and tracking activities. The first three months focus on mental, social, physical, family and career/financial development along with ethics and beliefs. The client begins to set priority goals in each of those six areas. On the professional side, Meggiolaro said, “we talk about attitudes, behaviors, motivation, communication skills, people skills, time management and overall leadership of themselves and others.” He compares goal-setting to “building a roadmap to success.” The next three months are the experiential phase, wherein the client implements all he has decided to do. “They go out into the world and begin to change how they think and act, and see what results they get,” he said. Clients range from college students to corporate executives who really want to
improve — the six-month coaching program costs $3,500. “One thing I do that other coaches do not ... if you commit to the process and to me, I am with you for the rest of your life at no additional cost. You can call me 24/7 when you are struggling with issues, and I will help you.” Meggiolaro tailors his coaching around
each individual. Although the reading material is the same, each interpretation and motivation is different. “It’s all about openness and honesty. You get out of it what you put into it.”
The Trāvid Group also offers business enhancement, or business consultContinued on page 20
OUR VISION:
“Helping You Today, For Tomorrow” The Trāvid Group is a consulting firm specializing in three distinct areas: • Developmental Coaching for individuals • Business Enhancement for small and mid-size firms/organizations and • Career/Professional Development Coaching.
Our only goal is to help people and organizations achieve success. John J. Meggiolaro Marya Grier, Partner Principal/Managing Partner
President, Performance-Connect
33473 Marina Bay Circle, Millsboro, DE 19966
302-945-1123
jmegg@thetravidgroup.com www.thetravidgroup.com 19
Business Report | April 2015
Travid
Continued from page 18
TOURISM DONATION - Kent County Tourism has made its second contribution to the city of Dover’s “Holiday House,” which was used in Downtown Dover. The portable house is flexible in design so that it can be used for any holiday, events and the downtown Farmers Market. Presenting to City of Dover Mayor Robin Christiansen are, from left, Lorraine Dion, Cindy Small and Michelle Beachler. Funds were raised in the Grotto Parade of Trees event when Kent County Tourism staff decorated a tree with the holiday house theme. The check was presented recently during the Kent County Tourism board of directors meeting in Dover.
ing, primarily for small to midsize firms. “We look at five areas in any organization: strategy, structure, systems, people and leadership. If those items are not aligned, the business is in trouble. We start with strategy — where is the business going?” The third component offered, and coordinated by Marya Grier who is a partner in the firm and Meggiolaro’s wife, is career/professional development. “We help people with resume development, looking at career options and choices, put them through mock interviews, all to help them prepare for the next step in their career or changing careers,” Meggiolaro said. Finally, the firm also offers a coaching program called Rising Stars for high school students. It is built around having them master self-leadership and build self-confidence and self-worth. So far, “it’s been a hard sell,” he admitted. “A lot of organizations want to offer the program but can’t come up with the money.” The Trāvid Group is not limited to Delaware. Meggiolaro has clients across the United States and in Europe. If you’d like to see how he can help you or your organization, visit www.thetravidgroup.com or call 302-945-1123.
SBA expands entrepreneurship The U.S. Small Business Administration has announced two key partnerships to its “My Brother’s Keeper Initiative” to raise awareness around entrepreneurship among undeserved groups. The SBA signed an agreement with the National Association of Guaranteed Government Lenders (NAGGL) to jointly develop a “Business Smart Toolkit,” aimed at local community leaders to help build on financial literacy and basic business assistance. The toolkit will contain a variety of small business and financial literacy topics serving as a “train-the-trainer” resource that will be available for download from the SBA website. The SBA also signed an agreement with Muse Recordings to develop a series of video PSAs encouraging millennial entrepreneurship and providing increased awareness about SBA’s programs and services. Visit www.sba.gov. for more info. 20
Business Report | April 2015
Melvin L. Joseph Construction celebrates 75th anniversary
Melvin L. Joseph Construction Company, Inc. is celebrating its 75th anniversary this year. The company is one of the oldest family owned and continually operating businesses in Sussex County. Melvin L. Joseph Construction Company, Inc., began in 1940 with a man, one dump truck and a shovel. He developed his dream into a Sussex County business conglomerate. The company has maintained its family owned and operated tradition since the beginning. With the passing of Mr. Joseph in April of 2005, his grandson, Ken, assumed the responsibility of President of the company. Joe Ann Adams, Melvin’s daughter is the Vice-President of the company and Ken’s wife Tracy Adams is the Secretary-Treasurer. Joseph was an esteemed contractor and developer whose major projects include paving the majority of the dirt roads in Sussex County, the Summit Airport expansion and supervising many projects locally and abroad. After the storm of 1962, under contract for the Army Corps of Engineers, he led the reconstruction of the Delaware Beaches. Besides his love for construction and development, Joseph enjoyed auto racing, harnessing racing, treasure hunting and aviation in his free time. He was a pioneer in the growth of NASCAR. His love for racing hit a major high note when he designed and constructed Dover International Speedway. Ken Adams contributes much of Melvin L. Joseph Construction’s success to his employees. Many of the employees have been with the company more than 30 years. Buck Middleton has been with the company 59 years and Melvin Brittingham 48 years. Chuck Ewing, Senior Project Manager, has been with the company 30 years. Rick Webster is the Superintendent for Melvin L. Joseph Construction Company. Recent projects for the company include: Millville by the Sea, Plantation Lakes, College Park Shopping Center, Dover Family Dollar, First Shore Federal Bank, and Seaside Plaza. The M.L. Joseph Sand and Gravel Company was founded in 1990. This company is the premiere supplier of aggregate to the concrete, masonry, construction and asphalt paving industries in the Delmarva area. The company is supported by four company owned pits. In 2006, Ken and Tracy started Stockley Materials based on the belief
LA RED RECEIVES GRANT - The Delaware Community Foundation has awarded La Red Health Center $50,000 to expand its comprehensive case management for the homeless program to reduce the number of people on the streets and in emergency shelters, and to increase productivity and employability among the homeless in Sussex County. La Red is working in collaboration with Tap Faith, and the ACE Peer Resource Center. On any given night, it is estimated that as many as 650 people experience homelessness in Sussex County, with many more individuals and families at risk. Pictured from left: Gene Louis, chair of Tap Faith; Jim Martin, director and program manager A.C.E. Peer Resource Center; William R. Allan, Delaware Community Foundation, senior vice president for Southern Delaware; Metetwa Shakur, La Red case manager for the homeless.
that every business should make an effort to be environmentally responsible. In December 2014 Bob Stickels, the General Manager for Joseph Family of
Companies, accepted on behalf of Stockley Materials, the Georgetown Chamber of Commerce 2014 Small Business of the Year award.
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Business Report | April 2015
PERSONNEL FILE Becker Morgan welcomes employees Becker Morgan Group welcomes Joseph A. DeGrace and David J. Botscheller. Joseph A. DeGrace joins the Dover office as a designer. He graduated with a bachelor of architecture from New York Institute of Technology and earned an associates in architectural engineering from Delaware Technical Community College. David J. Botscheller joins the Salisbury, Md. office as a designer. He graduated with a bachelor of architecture from Marywood University.
Warrington joins Bank of Delmarva
DeGrace
Botscheller
SoDel has new general manager Scott Kammerer, president and CEO of SoDel Concepts, has announced the appointment of Lauren Bohagar to general manager of Catch 54 in Fenwick Island, one of eight restaurants in the hospitality group. Bohagar, who has a degree in social sciences with an emphaBohagar sis on Russian history and politics, began working at the restaurant in 2012.
Guerin named executive director
The Biggs Museum of American Art has announced Charles A. Guerin’s appointment as the new executive director of the museum. Guerin, a Chicago native, comes to the Biggs Museum from The Hyde Collection in Glen Falls, N.Y., where he is the executive director. He has Guerin 25 years experience as chief executive officer of three nationally prominent art museums and will join the Biggs Museum in May. Guerin holds a master of fine arts in printmaking and art history, a master of arts 22
degree in painting, and a bachelor of fine arts in printmaking, all from Northern Illinois University in DeKalb, Ill.
Business Report | April 2015
Gray B. Warrington has joined The Bank of Delmarva as vice president and business development officer. He will work from the Rehoboth Beach branch on Coastal Highway. Warrington has 29 years of experience in commercial, private banking and residential lending. He is a graduate of the University of Delaware with a degree in economics. He has Warrington been active in the Georgetown/Millsboro Rotary, the Central Delaware Chamber of Commerce, and the Delaware Veterans Post. Warrington resides with his wife, Julie, in Magnolia.
McCoun named senior manager
Allen Harim, a leading producer and processor of chicken on Delmarva, has named poultry industry veteran, Herb McCoun, as senior manager of supply chain. McCoun joins Allen Harim with an accomplished track record within the poultry industry, having served in an array of sales, marketing, live production and supply chain project roles over a 32-year tenure at Perdue Farms. Most recently, McCoun led the supply team at Perdue, where he directed all supply planning for sales channels, including raw materials and production scheduling. At Allen Harim, McCoun will be responsible for streamlining the supply chain process by working with sales and marketing in planning to meet sales demand. He will oversee all aspects of the supply chain from the egg to the customer.
McCoun holds a bachelor’s degree in agricultural economics from the University of Kentucky. He resides in Salisbury, Md., with his wife, Lori.
Klein named prisons chief
Commissioner Robert Coupe has announced the appointment of Christopher Klein as chief of the Bureau of Prisons for the Delaware Department of Correction (DOC). Klein replaces Perry Phelps, who was named deputy commissioner in January. Klein began his career at DOC in 1997 as a correctional officer food service specialist at Sussex Correctional Institution, earning promotions to correctional officer food service supervisor in Kent County, correctional officer food service director in Sussex County, and correctional officer food service director in Kent County. In 2008 he was Klein promoted to deputy warden at James T. Vaughn Correctional Center before being named deputy prisons chief in 2011. Klein earned a bachelor of science degree from Wilmington University and is recognized as a Certified Corrections Executive (CCE) by the American Correctional Association.
SOLitude Lake Management hires three SOLitude Lake Management, an industry leader in lake and pond management, fisheries management and related environmental services for the Eastern United States, welcomes Ross Dion, Kirk McDannell and Sharon Delaney. Ross Dion, based out of SOLitude’s North Carolina office, is a fisheries scientist with a bachelor of science from Virginia
142 East Market Street, PO Box 751 Georgetown, DE 19947-0751
Attorneys at Law John A. Sergovic, Jr. Shannon Carmean Burton David J. Weidman
Leslie Case DiPietro Seth L. Thompson Elizabeth L. Souceck
Real Estate / Civil Litagation / Family Law / Wills & Estates / Probate / Guardianships Construction Litigation / Land Use Regulation / Zoning / Business Law & Formation Commercial & Residential / Landlord/Tenant
P 302-855-1260 | F 302-855-1270 | www.scdelaw.com
McDannell
Dion
Tech and has three years of lake and pond management field experience. He is a licensed aquatic pesticide applicator in both North and South Carolina. Kirk McDannell, based out of SOLitude’s Delaware office, is completing an extensive aquatic training program and will serve clients’ lakes and ponds throughout Delaware, Maryland and the northeast region. He brings over Delaney 10 years of customer relations experience. Sharon Delaney, based out of SOLitude’s Virginia Beach office, brings over a dozen years of business and executive administration experience, and currently assists Kevin Tucker, SOLitude’s president.
2015 Superstars in Education
The Delaware State Chamber of Commerce and its affiliate, The Partnership Inc., have named the 2015 Superstars in Education, who will be recognized at a reception and awards ceremony on Monday, May 4, at the new theater at The Cab Calloway School of the Arts. Leaders from both the education and business worlds will make appearances. The cost to attend the event is $25 per person. For more information, visit www.dscc.com. The 2015 Superstars in Education winners are: Teaching Excellence Framework - Charter Collaborative - EastSide Charter School, Thomas Edison Charter School, Prestige Academy and Kuumba Academy; Lake Forest Agriscience Lake Forest High School - Lake Forest School District; Computer Science Career Pathway - Appoquinimink High School Appoquinimink School District; 7th Grade Business Networking Event - Brandywine Springs School - Red Clay Consolidated School District; Viking Initiative for Innovation – ViFi - St. Elizabeth High School - Catholic Diocese of Wilmington; Capital Adult ESL/Family Literacy Program - Capital School District.
RIBBON CUTTING - The Rehoboth Beach-Dewey Beach Chamber of Commerce (RBDBCC) held a ribbon cutting ceremony recently to celebrate the opening of Elevee Events in downtown Rehoboth Beach. An event and wedding planning business, Elevee also offers personal stationary and cards. Owner and lead planner, Nicole Bailey, has over 16 years of experience managing successful, high styled events in Wilmington and Philadelphia. Elevee Events offers a perfect blend of city savvy and local beach experience. For more information, visit www.eleveeents.com Pictured from left: Katie Handy, Sign*A*Rama; Meghan McCalley, RBDBCC; Jami Faust-Jackson; Nicole Bailey; Taylor Malloy; Summer Marker; Terry Blackney, Sign*A*Rama.
APRIL 2015 CALENDAR
Apr. 1 - 1st Wednesday - Chamber Economic Council Meeting 12-1 PM; Georgetown Wesleyan Church - Georgetown. Special Presenter. Lunch served. All are welcome! Call 856-1544 for info. Apr. 1 - 1st Wednesday - Chamber Board of Directors Meeting 4 PM; NEW CHAMBER OFFICE - 827 East Market St., Georgetown. Call 856-1544 for more information. Apr. 4 - 15th Annual Georgetown Easter Egg Hunt - 11 AM - 1 PM; Marvel Museum Grounds. Call 856-1544 for more info. Apr. 8 - 2nd Wednesday - Chamber Breakfast Meeting - 7:45-8:45 AM - DEL TECH - Student Services Center; $9 per person. Guest Presenter. RSVP by Tues., April 7, by calling 302-8561544 or email karen@georgetowncoc.com. Stay afterwards for Del Tech’s 1 Million Cups presentation from 9-10 AM Apr. 15 - 3rd Wednesday - Chamber Mixer - 4:30-6:30 PM; Host: 16 Mile Brewery - You’ve got a reason to party it up and we’re here to help! Celebrate Tax Day with other tax-paying business leaders. Call 856-1544 for more details. Apr. 22 - 4th Wednesday - Chamber Luncheon - 12 Noon -1 PM; at CHEER Center, Sand Hill Road in Georgetown; Special: ‘CHAMBERSHIP FOR CHARITY” Drive. Come prepared to participate in a special membership drive! Cost is $10 per person. RSVP by Tuesday, Apr. 21, by calling 8561544 or email karen@georgetowncoc.com. Apr. 23 - After Hours Networking - 5:30-7:30 PM; Join the Georgetown Chamber & DE Small Business Chamber at the historic Brick Hotel Tavern & Restaurant, Georgetown for an evening of networking and socializing. Visit www.dsbchamber.com
Call Us If You Want to Grow Your Business
302-856-1544
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info@georgetowncoc.com www.georgetowncoc.com
23
Business Report | April 2015
Email is the power tool of marketing By Patricia Rivera You’ve used them all your life — a hammer, screwdrivers, nails and a measuring tape. But when you want to get quicker results, don’t you find Rivera yourself grabbing a power tool? The same goes for marketing a business or a nonprofit. You wouldn’t want to launch a new marketing project without making use of the most efficient time-saving tools. That would be like struggling with your grandfather’s hand saw when you can do the job quicker and easier with a power saw. Email marketing is the power tool of marketing — it’s fast, efficient, and gets the job done with ease. For 2015, it remains the most effective tool in your marketing toolbox. Let’s nail down the facts: 1. Email marketing yields an average 4,300 percent return on investment for
businesses in the United States. (Direct Marketing Association) 2. Companies using email to nurture leads generate 50 percent more sales-ready leads and at 33 percent lower cost. (Hubspot) 3. For every $1 spent on email marketing, the average return on investment is $44.25. (ExactTarget) 4. Email is nearly 40 times better than Facebook and Twitter at acquiring customers. (McKinsey & Company) 5. Around 95 percent of those who opt into email messages from brands find these messages somewhat or very useful. (Salesforce) Make the most of this versatile multitasker. Email marketing enables you to proactively communicate with your existing customers, prospects or members instead of passively waiting for them to return to your website, visit your store or office or call you on the phone. Repeat customers, spend, on average, 67 percent more than new customers. When you add email to your marketing
toolbox, you spend less time, money and resources than with traditional marketing vehicles. And, with email marketing, you can see the results of your efforts instantly. Just as a power tool is a must for many types of repair jobs throughout the home, email marketing also has tremendous versatility and usefulness. Email is more powerful than ever thanks to social media. And smart marketers share email content on their social media channels in strategic ways. Social media, after all, is that darling tool that keeps fans and followers engaged, educated and enlightened. But it’s really the email marketing campaign that does the heavy work and moves the conversation to true conversion. And that’s when you start seeing meaningful results! About the author Patricia V. Rivera is owner of Hook PR Group and a Master Certified Email Marketing Provider with Constant Contact. For more information about initiating or improving your email marketing campaign, visit hookpr.com or call 302-858-5055.
ART PROGRAM DONATION - Lindsey Barry (right), controller for SoDel Concepts, recently presented Nelia Dolan, director of the Rehoboth Elementary School Art Docent Program, with a check for $1,000. The money, raised at the February Women & Wine event at Lupo Italian Kitchen, one of SoDel Concepts’ eight restaurants, will help offset costs of the art education program, which brings art history into each of the school’s classrooms. About 40 docents teach the lessons, discuss the artwork and supervise the art project. This year, students are learning about American artists. Past themes include architecture, from Ancient Greece to the 20th century, and female artists, from the Renaissance to the present. 24
Business Report | April 2015
Nanticoke uses new procedure
Peripheral Artery Disease, or PAD, is a condition where fatty material known as plaque builds up in peripheral arteries of the leg causing a hardening or narrowing of the arteries. This narrowing limits the flow of oxygen-rich blood. People with PAD often experience symptoms such as leg pain, restless legs, throbbing of the legs, itching or burning of the legs, skin ulcers, or even gangrene. Risk factors for PAD include smoking, high blood pressure, high cholesterol, diabetes, being overweight or inactive, or having a family history of heart or vascular disease. For patients with PAD, angioplasty is often used to help clear the blockage and restore blood flow. Angioplasty uses a tiny balloon inserted into the artery using a catheter. The balloon is then inflated to open the blocked artery and restore blood flow. Recently, Nanticoke Health Services began using the Lutonix® O35 Drug Coated Balloon, a newly launched drug-eluting peripheral artery angioplasty balloon. This balloon is coated with a drug called paclitaxel and is designed to help reduce the chances of restenosis, or the chances the arteries will become blocked again. The use of the new drug coated balloon for PAD is just one of several new cardiology procedures being performed at Nanticoke. In the past year, Nanticoke Memorial Hospital was the first hospital on the Eastern Shore to perform coronary artery atherectomies, was the first in the area to begin using the wireless LINQ™ Heart Monitor instead of the traditional loop recorder, and was the first in the Mid-Atlantic region to implement a program for reducing amputations, known as SAVE (Stopping Amputation of Vital Extremities).
MHDC CELEBRATES ANNIVERSARY - The MHDC, a self-help housing program in Milford, is celebrating 50 years and 50,000 homes. With the assistance of MHDC staff, select families provide at least 65 percent of the labor necessary to build their homes which are financed with low interest loans based on the family’s income. MHDC plans to start construction with another 25 to 30 families in 2015. For details, visit www.milfordhousing.com or call 302-422-8255. From left: Pansey Slayton, Tony Tilson, Whitney Oney, Ramune Stupuriate, Shawna Delaney, and Matt Mock.
RIBBON CUTTING - The Central Delaware Chamber of Commerce joined Little Caesars in Smyrna in a ribbon cutting ceremony recently. Owners are Garren and Brenda Lisicki of Middletown. Little Caesars of Smyrna is located at 599 Jimmy Drive in the Simons Corner Shopping Center. For more information, call 302-653-8503 or email lcaesars.smyrna@gmail.com.
Mon.-Sat. 9 am - 9 pm • Sunday 10 am - 6 pm
Interventional Cardiologists at Nanticoke Memorial Hospital are now using drugcoated balloon to help in fight against Peripheral Artery Disease (PAD).
Long Neck, DE Middletown Crossing Rehoboth, DE Milford, DE
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Business Report | April 2015
BUSINESS LICENSES BETHANY BEACH Bluecoast DE LLC, Bluecoast Seafood Grill; 30904 Coastal Hwy., Bethany Beach; retailer-restaurant Dicor Services LLC; PO Box 504, Bethany Beach; professional and/or personal services JBL DE Inc., Sun & Sea Beachwear; 111 Garfield Pkwy., Bethany Beach; retailer-dry goods & apparel Matt’s Fish Camp; 28635 Coastal Hwy., Bethany Beach; retailer-restaurant BRIDGEVILLE Diamond Fabrication LLC; 14019 Quiddity Way, Bridgeville; manufacturermetal (primary) and fabricators Marine, Tonya L., Featherdusters; 207 S. Main St., Bridgeville; professional and/or personal services Ponce, Maria; 14281 Russell Rd., Bridgeville; professional and/or personal services Window Pro+; 126 Emilys Pintail Dr., Bridgeville; professional and/or personal services DELMAR All Clear Pest Control; 36270 Old Stage Rd., Delmar; professional and/or personal services DOVER A to Z Cycles Inc.; 1472 E. Lebanon Rd., Dover; personal service-motor vehicle service Adeolu, Omolara; 66 Greenway Sq., Apt. K22, Dover; contractor-residential Amy’s Spa; 890 S. State St., Dover; personal services-health club/spa Anelasi; 4401A Vermont Dr. , Dover; professional and/or personal services Artz Transportation Inc.; 259 Fawn Haven Walk, Dover; taxicab/bus operator Blmish Creative; 213 Thornton St., Dover; advertising agency BMJ Partners, Imasterfix; 1365 N. Dupont Hwy., Dover; professional and/or personal services Bright Services Llc; 1979 S. State St., Dover; professional and/or personal services Camden Medical Center LLC; 4601 S. Dupont Hwy., Dover; professional servicesmedical office Cap Enterprises LLC; 9 Welch Dr., E, Dover; professional and/or personal service Capture Life Photography; 255 Webbs Ln., Apt. D14, Dover; photographer Diamond State Homes; 1325 S. State St., Dover; professional and/ or personal services First State Gastroenterology ASO; 644 S. Queen St., Ste. 106, Dover; professional services-medical office 26
Business Report | April 2015
Gutter Connection LLC; 2559 McKee Rd., Dover; contractor-residential JacJim LLC; 679 Horsepond Rd., Dover; commercial lessor Kin Zhong, Kin’s Chinese Food Mart; 1051 Walker Rd., Dover; retailer-restaurant McPhail, Patrick J., C&Q Vending; 214 Grinding Wheel Dr., Dover; retailer-vending machine operator Medtix LLC; 1006 W. State College Rd., Ste. 101, Dover; retailer-various products MWS Remodeling; 60 Stardust Dr., Dover; contractor-residential Priestly, Brandon R., The Kingzmen Printing Company; 46 Par Haven Dr., Apt. F14, Dover; personal services-distributor R. Ortiz Renovations LLC; 1133 S. Little Creek Rd., Trlr. 7, Dover; contractorresidential Right Choices Real Changes; 390 Nault Rd., Dover; contractor-residential Salisbury Melody, Hair of the Dog; 23 Cochran Rd., Dover; professional and/or personal services Schmiedlin, Michael W., Schmed Biz; 24 Arbor Dr., Dover; sales representative Spicher, Preston C.; 1244 Forrest Ave., Ste. C., Dover; personal services-general repairperson Stephanie Keller; 1010 Mesquite Ct., Dover; professional and/or personal services Thompson, Ryan V.; Your Needs Delivered; 6035 Larch Ct., Dover; retailervarious products Torres, Bianca, Q&A Cafe; 3282 N. Dupont Hwy., Dover; retailer-restaurant Unique Designs Boutique; 40 Carver Rd., Dover; retailer-dry goods & apparel Vaporeyez; 183 E. Sheldraker Cir., Dover; retailer-various products GEORGETOWN El Flaco Construction LLC; 135 Layton Ave., Apt. B., Georgetown; contractorresidential Fly Gerry LLC; 21553 10N-1, Georgetown; lessor of tangible personal property Nutter, Jennifer L., Quality Cleaning Service; 27847 Paradise St., Georgetown; professional and/or personal services Walker, Geoffrey T.; 229 S. Bedford St., Georgetown; personal services-general repairperson HARRINGTON Wilson & Sons Movers; 152 Staytonville Rd., Harrington; drayperson/mover LAUREL DSI Laurel LLC; 30214 Sussex Hwy., Laurel; professional services-medical office G. Alvarez Painting LLC; 504 W. 7th St.,
Laurel; contractor-residential Mercie, Shelly A., MOMS - Magic of Memories; 10912 County Seat Hwy., Laurel; retailer-various products UB1st Embroidery Patch Lady Co.; 10912 County Seat Hwy., Ste. 5, Laurel; retailer-dry goods & apparel LEWES Antonio’s Personal Training System; 16 Love Creek Dr., Lewes; professional and/or personal services Beach Ride Limo LLC; 32393 Lewes Georgetown Hwy., Lewes; taxicab/bus operator Big Bull Trucking LLC; 13 Brunswick Ln., Lewes; drayperson/mover Bob’s Handy Home Repairs LLC; 15 Lancaster Ln., Lewes; contractor-residential Chef Darrell Gastronomy; 23980 Sundance Ln., Lewes; professional and/or personal services Clarity Counseling; 138 S. Washington Ave., Apt. A., Lewes; professional servicescounselor Coral Cove Shop; 130 2nd St., Lewes; retailer-dry goods & apparel Diehl Venture LLC, Dairy Queen Lewes Beach; 17024 Black Marlin Cir., Lewes; retailer-restaurant Fish on DE LLC; Unit 62, 17300 N. Village Main Blvd., Lewes; retailer-restaurant Garbutt Technologies LLC, Yudo Digital; 31199 Beaver Cir., Lewes; professional and/ or personal services Kosmetik Factory LLC; 16192 Coastal Hwy., Lewes; wholesaler-any products Lewes-Rehoboth Management Company; 34411 Postal Ln., Lewes; professional and/or personal services Lipmod; 16192 Coastal Hwy., Lewes; retailer-various products Plate Catering; Unit 62, 17300 N. Village Main Blvd., Lewes; retailer-restaurant Premier PT & Sports Performance LLC; 20268 Plantations Rd., Ste. B, Lewes; professional services-physical therapist Quality Care Homes; 18460 Canter Ave., Lewes; contractor-residential Resort to Media; 35480 Bed Tail Rd., Lewes; professional and/or personal services-unclassified Summit Orthopaedic Home Care LLC; 1632 Savannah Rd., Ste. 8, Lewes; professional services-medical office Sussex Onsite Services LLC; 16490 Hudsons Turn, Lewes; professional servicesengineer Taxman Express LLC; 16192 Coastal Hwy., Lewes; professional and/or personal services Valdom Mgr. LLC; 16192 Coastal Hwy.,
Lewes; commercial lessor MILFORD DDC Property Solutions; 4185 Dot St., Milford; personal services-general repairperson Handy Cleaner, The; 21 Lady Slipper Ln., Milford; professional and/or personal services-unclassified Lafazia, Laura E., My Escape Massage Therapy; 139 Colonial Ln., Milford; professional and/or personal services Lehman, Kelly L.; 696 Gobbler Ln., Milford; professional and/or personal services Lifecycle; 20176 Cedar Beach Rd., Milford; professional and/or personal services Panificio Di Canevari; 117 Ginger Ln., Milford; wholesaler-food processor Sussex Technical Innovations, Stink Industries; 112 Fisher Ave., Milford; wholesaler-food processor/motor vehicle dealer Tire Kings, LLC, Milford Tires; 601 S. Dupont Blvd., Milford; retailer-various products MILLSBORO Beideman, David A., Dave’s Handyman Service; 32794 Vera Ln., Millsboro; contractor-residential Camplese, Daniel, DR Camplese Home Improvements; 343559 Beach Plum Rd., Millsboro; contractor-residential Direct Property Management; 24925 Rivers Edge Rd., Millsboro; professional and/or personal services Grey Wolf Foods LLC, Sparkies Seafood Shanty; 32368 Long Neck Rd., Millsboro; retailer-restaurant Labor Resources LLC; 29787 John J. Williams Hwy., Unit 7, Millsboro; professional services-employment agent Marshall Harrison Marketing; 27768 Possum Point Rd., Millsboro; advertising agency SEAFORD Advance Landscaping; 9107 Easter Ln., Seaford; professional and/or personal services Advance Mobility Physical Therapy; 24488 Sussex Hwy., Ste., 2, Seaford; professional services-physical therapist Body and Soul Fitness and Spa; 1034 W. Stein Hwy., Seaford; personal services-health club/spa Closet Envy Designs LLC; 23576 Young St., Seaford; professional services-architect Coastal Cabinetry LLC; 400 Megan Ave., Seaford; manufacturer-various products Edwards, Melissa A., Melissa Tender Loving Care; 313 Clearbrooke Blvd.,
KRITTER SITTER PARADE - The Annual Dover Days Kritter Sitter Pet Parade will take place on Saturday, May 2, at 9:30 a.m. This year’s theme is rescued companions. The parade is free and will take place on State Street from Hazel Road to Bank Lane. For more information, visit www. DoverDaysFestival.com.
Seaford; direct care worker Everton, Philip W., Filever10; 8818 Weeping Willow Trl., Seaford; professional and/or personal services Fox, Christine, Christine Fox DMD; Shipley Sate Service Center; 350 Virginia Ave., Seaford; professional services-dental office Mullin, Sarah A., Sarah’s Cakes; 119 William Ross Ln., Seaford; retailer-food (except restaurant) Oncology and Hematology of Seaford; 1340 Middleford Rd., Ste. 402, Seaford; professional services-medical office SMYRNA Amy’s Spa, Jenny’s Spa; 213 N. Main St., Smyrna; lessee of tangible property Ashford-Brown Institute; 50 Vigil Ct., Smyrna; professional and/or personal services Clifton, Elizabeth, Elizabeth’s Emporium;
18 N. Delaware St., Smyrna; retailer-various products Consolidated Auto and Shipping; 310 N. Main St., Bldg. T, Smyrna; motor vehicle dealer Fine Art Fabrication LLC; 581 Smyrna Landing Rd., Smyrna; contractor-residential Johnson, Harvey H., H&M Carpet Services; 475 Brenford Station Rd., Smyrna; professional and/or personal services Kris Auto Services; 202 Willowwood Dr., Smyrna; personal services-motor vehicle service Moore, Tom, Icracked; 110 Hunting Way, Smyrna; personal services-general repairperson Rudderforth, Joshua, Denali Portraits; 406 Baldwin Dr., Smyrna; reconciliation purpose code Vorous, Richard P., Richard’s Tree and Shrub Care; 1140 Alley Mill Rd., Smyrna; professional and/or personal services
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Business Report | April 2015
WSFS Financial announces interim leadership roles WSFS Financial Corporation (NASDAQ: WSFS), the parent company of WSFS Bank, announced that Rodger Levenson was named interim Chief Financial Officer. Levenson, currently Chief Commercial Banking Officer, has served with the bank since 2006 and has over 25 years of experience in senior level leadership positions. Prior to joining WSFS, Levenson was Senior Vice President and Manager of the Specialized Banking Group at Citizens Bank. Earlier, he spent 17 years in various commercial banking positions at Wells Fargo (via predecessor companies). Levenson received his MBA in Finance from Drexel University and his Bachelor’s Degree in Finance from Temple University. He is currently Chairman of the Board of Directors for the Delaware
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Bankers Association and on the Board of Directors and Chairman of the Finance Committee of the United Way of Delaware. Levenson will continue to lead the bank’s corporate development efforts during his interim role as Chief Financial Officer. Steve Fowle, CFO since 2005, has accepted an opportunity with Seacoast Banking Corporation of Florida. The bank is conducting a wide search for a successor CFO, has engaged the assistance of an executive search firm, and is considering both internal and external candidates. Steve Clark, currently Senior Vice President, Commercial Banking Officer will assume the role of interim Chief Commercial Banking Officer. Clark has been with WSFS since 2002 in several
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leadership roles; prior to 2002, he spent 23 years in various commercial banking positions at PNC Bank and its predecessor companies. He received his MBA in Finance from Widener University and his Bachelor of Science Degree in Business Administration from the University of Delaware. In addition to the interim leadership roles mentioned above, WSFS also announced that Paul D. Geraghty, currently Chief Wealth Officer, will assume the role of Pennsylvania Market President. In this newly created role, Geraghty will oversee the bank’s strategic growth plan in southeastern Pennsylvania, including the integration of the recently announced acquisition of Alliance Bancorp, Inc. of Pennsylvania. Following the merger, WSFS will have 17 locations in southeastern Pennsylvania, including 11 in Delaware County and over $1 billion in assets. Geraghty will retain his role as Chief Wealth Officer. In time, WSFS will seek a permanent replacement for the Pennsylvania Market President position. Prior to joining WSFS Bank in 2011, Geraghty was President and Chief Executive Officer at Harleysville National Corporation, a community bank and trust company consisting of 83 branches, $5 billion in assets, $4 billion in deposits and over 1,100 employees. Earlier, he served as Executive Vice President of National City Corporation in Philadelphia and Cleveland. He began his career with CoreStates Bank, spending over 21 years in various management and leadership roles. Geraghty received his Bachelor of Science in Accounting from Villanova University and pursued graduate study in business at Lehigh University. He is Chairman of the Board of Trustees of St. Joseph’s Preparatory School in Philadelphia and resides in Wynnewood, Penn. “These interim leadership roles speak to the depth and breadth of our senior leadership team and to our preparedness to lead as we expand our footprint and grow our Company,” said Mark A. Turner, President and Chief Executive Officer of WSFS Bank.
Vol. 18 No. 7 PRESIDENT
Bryant Richardson TREASURER
Carol Wright Richardson PUBLISHER
Mike McClure
RIBBON CUTTING - The Central Delaware Chamber of Commerce (CDCC) joined Luff & Associates, P.A. CPAs in a ribbon cutting ceremony to celebrate their new location in Dover and membership with the CDCC. Open since 1988, Luff & Associates has moved to their new location in downtown Dover at 506 S. State St. They have two additional locations in Milford and Rehoboth Beach. For more information, call 302-674-1040 or visit www.luffcpas.com. Pictured from left: Donna Keily; Cathy Luff; Gina Rath; Robert McGuire; Tyler Luff, CPA; Justin Arseneau, E.A.; George Luff, CPA, CFF, CVA, MAFF; Judy Diogo CDCC president of the CDCC; Garrett Jenkins, E.A.
COMPOSITION
Elaine Schneider Tina Reaser Karen Cherrix
VP OF MARKETING
Chris Redman SALES
Rick Cullen Greg English C O N TA C T
Morning Star Publications 302-629-9788 951 Norman Eskridge Hwy. Seaford, DE 19973
msbusinessreport.com
businessreport@mspublications.com sales@mspublications.com
Focusing on the ambition and innovation that make Delaware businesses unique
PLEASE RECYCLE THIS MAGAZINE 29
Business Report | April 2015
BUSINESS DIRECTORY ACCOUNTING Horty & Horty, P.A. Doug Phillips, CPA, Cr.FA 302-730-4560 cpainfo@horty.com 3702 N. DuPont Hwy. Dover, DE 19901 ADVERTISING Morning Star Business Report Bryant Richardson 302-629-9788 302-629-9243 fax www.msbusinessreport.com sales@mspublications.com 951 Norman Eskridge Hwy. P.O. Box 1000 Seaford, DE 19973 ARCHITECTS & ENGINEERS Davis Bowen & Friedel, Inc. Michael Wheedleton AIA Randy Duplechain P.E. 302-424-1441 302-424-0430 fax www.dbfinc.com milford@dbfinc.com 23 N. Walnut St. Milford, DE 19963 BUSINESS BROKERAGE Landmark Commercial LTD Don Blouch 410-310-6124 landmark-commercial.com broker@landmark.com P.O. Box 158 Wye Mills, Md 21679 CHAMBER OF COMMERCE Bethany-Fenwick Area Chamber of Commerce David Martin 302-539-2100 302-539-9434 fax www.bethany-fenwick.org info@bethany-fenwick.org 36913 Coastal Highway Fenwick Island, DE 19944 Central Delaware Chamber of Commerce Judy Diogo 30
Business Report | April 2015
302-734-7513 302-678-0189 fax www.cdcc.net jdiogo@cdcc.net 435 N. DuPont Hwy. Dover, DE 19901 Chamber of Commerce for Greater Milford Jo Schmeiser 302-422-3344 302-422-7503 fax www.milford.com 411 N. Rehoboth Blvd. Milford, DE 19963 Georgetown Chamber of Commerce Karen Duffield 302-856-1544 302-856-1577 fax www.georgetowncoc.com info@georgetowncoc.com 827 E. Market St., PO Box 1 Georgetown, DE 19947 Lewes Chamber of Commerce Betsy Reamer 302-645-8073 Toll Free 877-465-3937 302-645-8412 fax www.leweschamber.com inquiry@leweschamber.com 120 Kings Hwy., P.O. Box 1 Lewes, DE 19958 Greater Millsboro Chamber of Commerce Amy Simmons 302-934-6777 302-934-6065 fax www.millsborochamber.com info@millsborochamber. com P.O. Box 187 Millsboro, DE 19966 Milton Chamber of Commerce Georgia Dalzell 302-684-1101 www.historicmilton.com chamber@historicmilton. com
707 Chestnut St., P.O. Box 61 Milton, DE 19968 Rehoboth Beach - Dewey Beach Chamber of Commerce & Visitor Center Carol Everhart 302-227-6446 302-227-2233 ext. 13 302-227-8351 fax www.beach-fun.com carol@beach-fun.com 501 Rehoboth Ave. Rehoboth Beach, DE 19971 Greater Seaford Chamber of Commerce Lynn Brocato 302-629-9690 302-629-0281 fax www.seafordchamber.com admin@seafordchamber. com 304 A High St. Seaford, DE 19973 CREDIT CARD PROCESSING First Merchant Services Ronald W. Burke 302-875-5645 302-875-0935 fax www.firstmerchantservices. biz rburke@firstmerchant.us 14034 Johnson Road Laurel, DE 19956 EDUCATION Delaware Technical Community College Corporate and Community Programs Christopher M. Moody, Director (302) 259-6330 302-259-6759 fax www.dtcc.edu/owens/ccp cmoody@dtcc.edu Jason Technology Center 21179 College Drive Georgetown, DE 19947 University of Delaware
Professional & Continuing Studies Tara Kee 866-820-0238 302-831-3292 fax www.pcs.udel.edu continuing-ed@udel.edu FINANCIAL Bank of Delmarva Scott Rukowicz 302-875-5901 302-875-1766 fax www.bankofdelmarva.com srukowicz@bankofdelmarva. com 200 East Market St. Laurel, DE 19956 County Bank 7 Sussex County Locations 302-226-9800 302-226-3182 fax www.CountyBankDel.com 19927 Shuttle Rd. (Main Office) Rehoboth Beach, DE 19971 Del One Federal Credit Union 9 Statewide Locations Amy Resh 302-672-1492 302-739-1790 fax www.Del-One.org amy.resh@del-one.org 270 Beiser Blvd. Dover, DE 19904 Delaware State Police Federal Credit Union Stephen Cimo 302-856-3501 ext. 120 302-856-2539 fax www.dspfcu.com scimo@dspfcu.com P.O. Box 800 Georgetown, DE 19947 Sussex County Federal Credit Union Debbie Jewell 302-629-0100 302-629-0966 fax www.sussexcfcu.com
djewell@sussexcfcu.com 1941 Bridgeville Hwy. Seaford, DE 19973 Dover Federal Credit Union Connie Sanders 302-678-8000, ext. 3117 csanders@doverfcu.com 1075 Silver Lake Blvd. Dover DE 19904
Lewes, DE 19958 Nanticoke Health Services Sharon Harrington 302-629-6611 302-629-3211 fax www.nanticoke.org harringtons@nanticoke.org 801 Middleford Rd. Seaford, DE 19973
FUNERAL SERVICES Watson Yates Funeral Home Gary Yates 302-629-8561 302-629-7961 fax Front & King St. Seaford, DE 19973
INSURANCE Farnell & Gast Insurance Joe Gast, CPCU 302-629-4514 302-536-6257 fax www.averyhall.com jgast@averyhall.com dflood@averyhall.com 500 W. Stein Highway Seaford, DE 19973
GRAPHIC/WEBSITE DESIGN Dean Design Marketing Group Jane E. Dean 302-674-5007 302-229-3633 717-898-9570 fax www.deandesign.com thestudio@deandesign.com 13 Water St. Lincoln, DE 19960
IFS Benefits Patrick Fitzgerald Ryan Dunn Bob Sonchen 302-645-2356 302-645-5723 fax www.ifs-benefits.com 17527 Nassau Commons Blvd Suite 208 Lewes DE 19958
HEALTH Bayhealth Kent General Milford Memorial Pam Marecki 302-744-7013 302-735-3227 fax www.bayhealth.org pam_marecki@bayhealth. org 640 S. State St. Dover, DE 19901
Lyons Companies David F. Lyons, Sr. David F. Lyons, Jr. Lew Harrington 302-227-7100 www.lyonsinsurance.com info@lyonsinsurance.com 19643 Blue Bird Lane, Unit 8 Rehoboth Beach, DE 19971
Beebe Medical Center Kelly Griffin 302-645-3220 302-644-9032 fax www.beebemed.org kgriffin@bbmc.org 424 Savannah Rd.
INTERNET SERVICE & WEB PAGE DESIGN Delmarva Digital Tim Smith 302-875-7700 302-875-8288 fax www.ddmg.net ddmg.netsales@ddmg.net 220 Laureltowne Laurel, DE 19956
INVESTIGATIVE & COLLECTION SERVICES Mohr Investigative Services, Inc. James W. Mohrmann 866-370-1004 www.mohrinvestigations. com jmohrmann@mohrinvestigations.com 9 East Loockerman Street, Suite 201 Dover, DE 19901 JEWELERS Holland Jewelers 302-947-1200 20750 John J. Williams Hwy. Peddlers Village Lewes, DE 19958 www.hollandjewelersinc@ yahoo.com LEGAL Sergovic, Carmean & Weidman, P.A Attorneys At Law John A. Sergovic, Jr. Shannon D. Carmean Leslie Case DiPietro 302-855-1260 302-855-1270 fax www.scdelaw.com 142 E. Market St. PO Box 751 Georgetown, DE 19947 Law Offices of Karen Y. Vicks, LLC 302-674-1100 888-598-8890 kvicks@vickslaw.com 500 W. Loockerman St. Suite 102 Dover, DE 19904 PORTRAITS Portraits In The Sand Dave Koster 302-226-9226 302-226-8424 fax 31
www.portraitsinthesand.com businessreport@portraitsinthesand.com 110 White Oak Rd. Rehoboth Beach, DE 19971 REAL ESTATE Callaway, Farnell and Moore, Inc. 302-629-4514 800-966-4514 cfmrealestate.com admin@cfmnet.com 500 W. Stein Hwy. Seaford, DE 19973 Coldwell Banker Resort Realty Skip Faust 302-227-5000 office 302-745-8764 cell 302-227-3804 fax www.skipfaust.com skipfaust@hotmail.com 20184 Coastal Hwy. Rehoboth Beach, DE 19971 Long & Foster Real Estate, Inc. Tracey Espada 302-227-2541 800-462-3224 302-227-8165 fax www.longandfosterde.com 37156 Rehoboth Ave. Rehoboth Beach, DE 19971
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Business Report | April 2015