Msr1115w

INSIDE: Transportation • Health • Business Digest

MORNING STAR

Complimentary

Business Report November 2015

Manor House offers CareFree Living

Everyone knows someone at Manor House.

It’s not just the welcoming environment and independent lifestyle that’s attracting people just like you to Manor House. It’s the familiar faces that make you feel right at home. Here, you’ll create the lifestyle that’s perfect for you, with the security that comes with ACTS Life Care®. Visit us online or call to schedule a tour.

An ACTS Retirement-Life Community

ACTSmanorhouse.org

®

2

1001 Middleford Road Seaford, DE 19973 302.628.5604 Follow ACTS on Social Media

ACTS Retirement-Life Communities® is celebrating more than 40 years of strength as the leader in service to seniors.

Business Report | November 2015

Your winning strategy is more likely to succeed when you’ve got an award-winning team behind you.

Delaware

is ranked the third largest U.S. captive domicile, and the sixth largest in the world.

Captive Bureau Director Steve Kinion named one of the three most influential people in the global captive insurance industy by Captive Review in its 2014 Power 50 rankings

BUREAU OF CAPTIVE & FINANCIAL INSURANCE PRODUCTS The Nemours Building | 1007 Orange Street, Suite 1010 | Wilmington, DE 19801

Phone: 302.577.5280 | Fax: 302.577.3057 Web: http://captive.delawareinsurance.gov 3

Business Report | November 2015

Be Aware

If your heart feels a flutter, pay attention.

Irregular heartbeats can signal a problem with the electrical system of your heart.

Some other symptoms include palpitations or racing heart-beats, shortness of breath, lacking energy, dizziness or confusion, anxiousness, and chest discomfort.

Electrical problems of the heart interfere with the heart’s ability to pump blood and can cause blood clots, heart attack, stroke, and even death.

Beebe Heart Health Profiler For more information about the FREE Heart Health Profiler visit www.beebehealthcare.org/ hearthealthprofiler

Electrophysiology services diagnose and treat electrical problems of the heart such as irregular heartbeat, arrhythmia, ventricular tachycardia (VT), and atrial fibrillation (AFib) which can be serious and even life-threatening.

Electrophysiology services include:

• Continuous Cardiac Monitoring with Zio Patch • Electrophysiology Studies • Pacemaker Implants • Implantable Cardioverter Defibrillators (ICD)

• Radiofrequency Catheter Ablation to Treat Cardiac Arrhythmias • CryoAblation to Treat Atrial Fibrillation (AFib)

For more information, visit beebehealthcare.org or call (302) 645-3300.

4

Business Report | November 2015

Cardiac & Vascular Services Lewes, Delaware • (302) 645-3300 beebehealthcare.org

inside November 2015

Developers Warren Diamond, center, and David Perlmutter, right, discuss the Celebration of 25th anniversary of Kent County Tourism to be Residences at River Place development with Gov. Jack Markell during a recent groundbreaking. See story on page 13. Photo by Lynn R. Parks held Nov. 6. Page 28

Features 6 - Publisher’s notes 7 - Personnel File 8 - Health 14 - Business Digest 16 - Accounting column 17 - Chamber listings 27 - Marketing column 28 - Tourism 30 - Business Licenses 34 - Business Directory

On the Cover

Front row, left: Dannie Hall, Real Estate Counselor, Moving Station; Liz Nelligan, Account Manager, Moving Station; and, standing, from Manor House, Tina Taylor, Life Care Consultant; George Clemes, Executive Director, and Molly Schubert, resident.

Photo by Ron MacArthur

November Theme Transportation 20 - Kent Sussex Industries 21 - Delaware Department of Transportation 22 - Chambers and Son 23 - Pyramid Transport 24 - Delaware Technical Community College 26 - Duck In Car Wash 26 - Delmarva Transportation December Theme: Marketing and Tourism Contact Chris Redman at (302) 262-9137 or credman@mspublications.com.

5

Business Report | November 2015

Publisher’s notes

By Mike McClure

Transportation plays a key role in our lives. Several key businesses and organizations that offer services that help us in our lives are highlighted this month.

Kent-Sussex Industries (page 20), a not-for-profit organization that helps Delawareans with disabilities reach, has built its own transportation fleet to serve the needs of the people it helps.

In doing so, they are turning to alternative fuels to run their vans and busses, saving them money.

Construction is always a part of life and the Delaware Department of Transportation (DelDOT) has a number of ongoing projects in Kent and Sussex counties aimed at improving our quality of life (21).

Chambers and Son (22) has been serving the community’s needs for the past 100 years.

Chambers is always there to provide 24 hour services for its

customers.

Pyramid Transport (23), with warehouses across the country, meets the McClure needs of its commercial customers. The company has continued to see steady growth since starting over 20 years ago.

Delaware Technical Community College (24) offers a nationally certified commercial transportation program, providing the trucking industry with highly trained drivers.

Need a ride to the airport or a doctor’s appointement? Those are the types of services that Delmarva Transportation (26) offers. Even if you have your own transportation, you need to keep your car clean. That’s where Duck in Car Wash (26) comes in.

ANNUAL HOLIDAY AUCTION - The Chamber of Commerce for Greater Milford will present its Ninth Annual Holiday Auction & Tastes of Milford on Thursday, Nov. 19 from 6-9 p.m. at the Rookery North in Milford. The event will benefit the chamber and the Milford Museum. Auctioneer Dave Wilson returns to increase bids and entertain the crowd. There will be over 150 live and silent auctions to bid on while enjoying tastes from local eateries and caterers. Tickets are $20 in advance and $25 the night of the event. Donation items are being accepted starting at a minimum value of $25 and sponsorships are available. The event is open to the public. For more information, call 422-3344, email milford@ milforchamber.com or visit www.milfordchamber.com. Pictured from left is the Milford Museum Board of Directors: Bob Voshell, Terry Rogers, Claudia Leister, Bill Brereton, David Sockrider, Charles Hammond, Yvonne Lynch, Al Lauckner and Don Abrutyn.

Make it an old fashioned Christmas...

OPEN HOUSE November 20 & 21 th

st

EXTENDED HOURS

D oor Pr iz es ler a e D s t n e R e f re shm D i s c o u nt s Cider and Hot Chocolate

337-3137

302

Over 60 Vendors 20,000 Sq. Ft.

9121 Antique Alley Bridgeville, DE 19933 6

Business Report | November 2015

email: info@antiquealleyde.com

OPEN 7 DAYS A WEEK 9 am - 6 pm 9121 Antique Alley, Bridgeville, DE 19933

PERSONNEL FILE Mohnk named CIO at Bayhealth

Richard “Rick” Mohnk, MSA, MT (ASCP), has been named vice president and chief information officer (CIO) at Bayhealth.

Mohnk, who has almost 20 years of experience working as a CIO, joins Bayhealth from UMass Memorial Health Care in Massachusetts, where he served as the associate CIO since 2011. Prior to that, he served as the vice president, CIO, for 10 years at HealthAlliance Hospital in Massachusetts.

He has a master of science in administration from Central Michigan University and a bachelor of science in medical technology from Saginaw Valley State University.

Dr. Hatjis joins MFM of Dover

Bayhealth Maternal-Fetal Medicine (MFM) of Dover welcomes Christos G. Hatjis, MD, FACOG. He joins perinatologist Garret Colmorgen, MD. Dr. Hatjis earned his medical degree from the University of Pennsylvania School of Medicine in Philadelphia. He completed his internship and residency at the Hospital of Hatjis the University of Pennsylvania in obstetrics and gynecology.

He completed his fellowship in maternal-fetal medicine at University of Vermont’s College of Medicine and Medical Center Hospital in

40TH ANNIVERSARY - Chick’s of Harrington marked its 40th anniversary on Saturday, Sept. 19 with bluegrass music by Flatland Drive and a barbecue. Established in a Harrington warehouse in 1975, Chick Harness and Supply now spans three generations and serves a local, national and international clientele. From left: band members Curt Fox, Brad Turner, Alan Rausch, Rodney Collins and Lee Collins.

Burlington, Vt. He is board certified in maternal fetal medicine and in obstetrics and gynecology by the American Board of Obstetrics and Gynecology.

Dr. Hatjis is a member of ACOG, the Society of Maternal-Fetal Medicine, American Institute of Ultrasound in Medicine, among others.

For appointments, call 302-744-6220.

Milford office.

Sylvester brings nearly seven years of experience as a traffic engineer.

Prior to joining DBF, Inc., he provided a wide range of traffic engineering services to the Delaware Department of Transportation (DelDOT).

He is a graduate of the University of Delaware.

Sylvester joins DBF

Davis, Bowen & Friedel, Inc. (DBF), welcomes Christopher Sylvester, E.I., to their

Sylvester

Did you know?

In the same amount of time it takes to post a picture online, you can deposit a check into your bank account using Mobile Check Deposit.

Available on your smartphone with Online Banking and Mobile enrollment.

Visit any CNB or Talbot Bank branch or our bank websites to learn more about Mobile Check Deposit.

l

talbot-bank.com cnb-bank.com 800.673.8258

877.758.1600

CONNECT WITH US:

7

Business Report | November 2015

HEALTH Nemours partners with Bayhealth

Bayhealth leaders, board members, civic leaders, physicians, and community members gathered recently at Abbott’s Grill in Milford to discuss the new health campus in Sussex County which is slated for completion in 2019.

Bayhealth President & CEO Terry Murphy, FACHE, announced that an agreement had been made with Nemours to provide pediatric and senior care at the new health campus. Nemours pediatricians will

care for children and Nemours SeniorCare will provide retirees with hearing and vision services.

“Our relationship with Bayhealth is one of professional collaboration in pursuit of a larger goal – to give Delawareans access to the best possible care, in their communities, no matter their age,” said Brent R. King, MD, enterprise vice president for Nemours and chief medical officer (CMO) of the Nemours/Alfred I. duPont Hospital for Children.

The 165-acre property will also provide outpatient services such as primary care, specialty physicians and diagnostic testing.

Dewey named to national committee Bayhealth announces that Clinical Nurse Specialist Angel Dewey, MSN, RN, ACNSBC, CCRN, CNRN, was one of a select few to serve on the American Association of Critical-Care Nurses (AACN) Advanced Practice Institute Program Planning Committee for the 2016 National Teaching Institute (NTI) conferDewey ence.

Dewey is one of eight advanced practice nurses (APNs) chosen to participate in the year-long endeavor, culminating with the conference in May in New Orleans. Dewey is assisting with planning the education portions of the conference.

Dewey was chosen as a volunteer after submitting an application.

In early 2016, Dewey will help moderate the NTI network that allows nurses who are interested in NTI to ask questions. She will assist in many capacities at the conference in May.

Bayhealth nurse receives award

Bayhealth Clinical Educator Terry Towne, MSN, RN-BC, NE-BC, has received the William H. Spurgeon III Award, recognizing her outstanding leadership and contributions to the Exploring program of the Boy Scouts of America.

Towne is the lead advisor for Bayhealth’s Explorers Post 804 program. This program is targeted specifically for high school students interested in health care Towne careers.

Towne meets with her students once a month at Bayhealth Kent General. They discuss what it’s like to work in health care and tour the hospital.

“I have a lot of fun mentoring and helping them explore different aspects of health care careers,” she said. “I like to guide teens with their career aspirations.”

Visit bayhealth.org to learn more about the Explorers program.

8

Business Report | November 2015

HEALTH Dr. Birch relocates to Milford

Beebe Medical Group will provide expanded primary care in the Milford area with the relocation of longtime family physician, David R. Birch, DO, to Beebe Family Practice, Milford.

Dr. Birch, a board certified family physiBirch cian with more than 28 years of experience, has moved his practice to a new multi-specialty office located in Milford, providing expanded care to Northern Sussex County.

The new office of Beebe Family Practice – Milford is located at 810 Seabury Ave., Milford.

Dr. Birch received his medical degree from Philadelphia College of Osteopathic Medicine and completed his residency at McKeesport Hospital in Erie, Pa. He is a member of the Academy of Family Physicians and the Medical Society of Delaware.

Nanticoke welcomes Dr. Agarwal

Nanticoke Physician Network welcomes Dr. Kunal Agarwal, MD, to its active medical staff. Dr. Agarwal, who specializes in family medicine and sleep medicine, is accepting new patients at the Nanticoke Family Practice Center in Seaford.

Dr. Agarwal received his bachelor of arts in neuroscience from Johns Hopkins University in Baltimore, and his doctor of medicine from Ross University School of Medicine in Portsmouth, Dominica.

He completed his residency in family medicine at Western Michigan University School of Medicine in Agarwal Kalamazoo, Mich. and a fellowship in sleep medicine at Henry Ford Hospital in Detroit, Mich.

Dr. Agarwal will also serve as the medical director of the Sleep Disorder Center at Nanticoke Memorial Hospital.

He is board-certified in family medicine and is a member of the American Academy of Family Medicine, the American Academy of Sleep Medicine, the American Medical Association and the American Association of Physicians of Indian Origin.

Beebe welcomes audiologist

Beebe Medical Group and Beebe Healthcare welcome new audiologist Jean Marie Davison, Au.D. Jean Davison has joined Beebe Medical Group’s ENT & Facial Plastic Surgery practice located in the Beebe Medical Arts Building Davison at Beebe’s Rehoboth Beach Health Campus on Rt. 24. She joins the practice of Dr. Justin Elder, DO, board certified in otolaryngology and facial plastic surgery.

Davison brings more than 25 years of experience. She received her doctorate of audiology from Central Michigan University and served as a graduate assistant at Adelphi University, in Garden City, N.Y. She moved to Delaware in 1989 and started the audiology program at Nanticoke Memorial Hospital.

“I am excited to join Beebe Healthcare and Beebe Medical Group because it gives me the opportunity to start a much-needed audiology program in this area,” said Davison. “Having

the team approach with Dr. Elder, an ENT, allows us to diagnose and treat a variety of hearing and balance disorders.”

Vascular lab receives accreditation

Beebe Healthcare Vascular Laboratory in Lewes has been granted a three-year term of accreditation in vascular testing in extracranial cerebrovascular testing, peripheral arterial testing, and peripheral venous testing by the Intersocietal Accreditation Commission (IAC).

Accreditation means that Beebe Healthcare Vascular Laboratory has undergone a thorough review of its operational and technical components by a panel of experts.

IAC accreditation is a “seal of approval” that patients can rely on as an indication that the facility has been carefully critiqued on all aspects of its operations considered relevant by medical experts in the field of vascular testing.

Early detection of life-threatening heart disorders, stroke and other diseases is possible through the use of vascular testing procedures performed within hospitals, outpatient centers and physicians’ offices.

Embrace Abilities! ...and save every day!

Make a difference in peoples’ lives while you create a benefit for your business.

KSI Cartridge Service’s new eToner.org website provides hundreds of compatible imaging cartridge solutions for your printers, copiers, faxes and multifunction office machines.

Our 100% guaranteed compatibles save you up to 50% over OEM versions. And while you’re saving money on your office supplies, you’re helping people with disabilities, like Vicki pictured here, gain employment, as well as keeping recyclable materials out of landfills.

Plus, you get free delivery throughout Delaware!

Contact Barb to learn about weekly specials, and save even more.

Call 302-422-4014 Ext. 3126 today.

Like us on Facebook. www.facebook.com/KSIworks

9

Business Report | November 2015

HEALTH New Sleep Disorder Center

Nanticoke Health Services is expanding its outpatient services with the addition of the Sleep Disorder Center located at 26744 John J. Williams Hwy., Ste. 7, Millsboro.

This new center will operate as a sister location to the Sleep Disorder Center located within Nanticoke Memorial Hospital.

The Nanticoke Sleep Disorder Centers are dedicated to diagnosing and helping manage common sleep disorders to increase your quality of life by helping you sleep better and feel more rested – which begins with a diagnostic sleep study.

For more information, call 536-5215.

Dr. Anupol opens practice

Delaware Center of Excellence in Obstetrics and Gynecology has opened its doors and is accepting new patients.

The practice is led by Noel Anupol, MD, who is board certified in obstetrics and gynecology. Dr. Anupol is a designated Center of Excellence in Minimally Invasive Gynecology surgeon.

The practice is located at 305 Jefferson Ave., Milford.

100TH ANNIVERSARY KICK-OFF - On Sept. 30, Beebe Healthcare kicked off its year-long 100th anniversary celebration with a community event at Beebe’s Medical Center in Lewes. More than 500 people gathered to recognize the commitment of the Beebe family, the passion of the Beebe team members, and the legacy of brothers Dr. James Beebe and Dr. Richard C. Beebe who founded Beebe Hospital in 1916 with a mission of bringing modern medicine to Sussex County. Beebe was the first hospital in Delaware established outside of Wilmington. An historic marker will be placed in front of Beebe Healthcare in Lewes and events and educational activities will take place throughout 2016.

Pictured, Jeffrey M. Fried, president & CEO of Beebe Healthcare, right, talks to Anna Beebe Moore.

At Peninsula Financial Group, you’ll find knowledgeable advisors who offer you a customized approach to wealth management and financial planning that starts with your goals and dreams.

We can help build your assets through: • INVESTMENTS: Mutual funds, ETFs, Munis, Stocks, Bonds, REITs, CDs, and more.

Michael B. Johnson, President

GUIDING THE WAY TO YOUR FINANCIAL FREEDOM At Peninsula Financial Group, we firmly believe that people seeking financial freedom can be best served when their investments, insurance plans and taxes are coordinated.

Our clients can receive all these services and more under one roof at Peninsula Financial Group.

• INSURANCE PLANS: life, health, Medicare supplements, annuities, Long-term care • TAXES: consultation and preparation for individuals, businesses and estates • BUSINESS RETIREMENT PLANS: 401(K), 403(b), SIMPLE, SEP and IRA Plans

Let our team of professional advisors work for you. Ask about our free consultation by calling 302-856-9778 or visit www.peninsulafinancialgroup.com Securities offered through Questar Capital Corporation (QCC). Member FINRA/SIPC. Advisory services offered through Questar Asset Management (QAM). A Registered Investment Advisor, Peninsula Financial Group is independent of QCC and QAM.

10

Business Report | November 2015

First-year students at Margaret H. Rollins School of Nursing have begun their classes. They are pictured here in front of the school, from left, back row: Ryan Gray, Casie Lewis, Katie Dukes, Christopher Miller, Jeremy Calloway, Chella LaCroix, Mary Morris, Justin McMullen, and Marcelle Brady; front row: Brooke Tephabock, Kara Voss, Bethany Campbell, Melissa LaRue, Mariya Soto, Emily Macklin, Anna Merrick, Alissa Porter, Megan Pusey, Lydia Cole, Jessica Deptula, Lindsey Garcia, Shelby Gray, Matthew Strazella, Hannah Springer, and Hugo Parker.

FULL CIRCLE - During the interview process for a position at Beebe Healthcare, Brooke Talbot met Margaret Porter, RN, nurse manager of 3MS, the medical-surgical unit where Brooke now works. The two soon realized that Margaret had started her career at Beebe working with Brooke’s grandmother, Hilly Stevens, in 1975. “It’s only fitting that I am the one to guide Brooke as she starts her career at Beebe, as her grandmother guided me when I started,” said Porter. “Brooke is working on the same floor her grandmother did when she worked at Beebe. Everything truly comes full circle.” Brooke, who graduated from Delaware Technical Community College with her associate’s degree in nursing this past spring, is now a medical-surgical nurse at Beebe. From left, Talbot with Porter.

School welcomes new students Forty-seven students have started the 2015 fall semester at the Margaret H. Rollins School of Nursing at Beebe Healthcare, marking the culmination of years of planning for the school’s expansion and the beginning of a new era in nursing education for southern Delaware.

In July, Beebe Healthcare completed the $10 million construction project on the school, located on Beebe’s main campus in Lewes.

The new, three-story, 18,000-square-foot building houses the latest in nursing education technologies, including computerized medical simulation manikins that open and close their eyes, move their chests as they breathe, and even moan and bleed. These wireless manikins, which look like people, can be programmed to produce the symptoms of chronic disease, acute

Beebe welcomes audiologist

illness, or a medical event for which the nurses need to be prepared. Video cameras are positioned above each manikin so that the student nurses can be filmed as they participate in the patient-care scenarios. These films, and how the students responded, are then discussed by student groups and faculty.

The expanded facility also includes modern classrooms with state-of-the-art audiovisual equipment, advanced clinical laboratories, an expanded library and student space, seminar rooms and administrative offices.

Graduates of Margaret H. Rollins School of Nursing have the opportunity, through partnerships with the University of Delaware and Wilmington University, to earn bachelor’s and master’s degrees in nursing.

Beebe Medical Group and Beebe Healthcare welcome new audiologist Jean Marie Davison, Au.D. Jean Davison has joined Beebe Medical Group’s ENT & Facial Plastic Surgery practice located in the Beebe Medical Arts Building at Beebe’s Rehoboth Beach Health Campus on Rt. 24. She joins the practice of Dr. Justin Elder, DO, board certified in otolaryngology and facial plastic surgery.

Davison brings more than 25 years of experience. She received her doctorate of audiology from Central Michigan University and served as a graduate assistant at Adelphi University, in Garden City, N.Y. She moved to Delaware in 1989 and started the audiology program at Nanticoke Memorial Hospital.

“I am excited to join Beebe Healthcare and Beebe Medical Group because it gives me the opportunity to start a much-needed audiology program in this area,” said Davison. “Having the team approach with Dr. Elder, an ENT, allows us to diagnose and treat a variety of hearing and balance disorders.”

Beebe safe sleep efforts recognized

Beebe Healthcare has been recognized by the National Safe Sleep Hospital Certification Program as a “Gold Safe Sleep Champion,” the highest designation, for its commitment to best practices and education on infant safe sleep.

The National Safe Sleep Hospital Certification Program was created by Cribs for Kids®, a Pittsburgh-based organization dedicated to preventing infant, sleep-related deaths due to accidental suffocation.

Beebe Healthcare, a Cribs for Kids® partner, also has been recognized for following the safe sleep guidelines recommended by the American Academy of Pediatrics (AAP), and for providing training programs for parents, staff and the community.

In 2014, Beebe was the first healthcare system in Delaware to receive the BabyFriendly designation from the World Health Organization and the United Children’s Fund.

11

Business Report | November 2015

HEALTH

Geis named program coordinator

The Nanticoke Physician Network welcomes Shelly Geis as bariatric program coordinator. Geis joins Drs. Waked and Palavecino at Nanticoke Physician Network Bariatric Geis and General Surgery located at 121 Front St., Seaford.

Geis is certified in health coaching and bariatric support group leadership.

She received her associate of science in respiratory therapy from Concorde College in Kansas City, Mo., and her bachelor of arts in accounting from Ashford University in Clinton, Iowa.

She is studying for her master’s of health care administration at Columbia Southern University in Orange Beach, Ala. Ms. Geis previously worked as the bariatric coordinator at Atlantic General Hospital. She has over five years of experience as a bariatric coordinator and over 10 years as an experienced respiratory therapist.

patients to receive non-emergency and immediate care.

“The population continues to grow in Sussex County, especially in the South Coastal region. This has created a yearround demand for medical care,” said Douglas B. Allen, DO, medical director for Beebe Walk-In Care locations.

Beebe offers new ICD system

Beebe Healthcare is the first on Delmarva to offer patients the newly FDA-approved implantable cardioverter defibrillator (ICD),

Evera MRI™ SureScan® ICD System made by Medtronic that can be used with magnetic resonance imaging (MRI) scans.

Many people have ICDs implanted in their chests to detect and correct irregular heartbeats. The problem for these patients has been that ICDs prevent them from being able to have MRI scans because of the potential interactions between the two technologies.

Dr. Firas El-Sabbagh, Beebe cardiologist, has the expertise required to implant this new, lifesaving device. The Evera system is approved to allow for MRI scans on any part of the body.

Alzheimer’s Walk

Nearly 700 runners and walkers participated in the inaugural Athlete’s to End Alzheimer’s 5k Run/Walk this past August in Bethany Beach.

Organized by Loftus Wealth Strategies, a wealth management and financial planning firm in Millville, the event raised over $18,000 for the Alzheimer’s Association Delaware Valley Chapter.

RONALD MCDONALD HOUSE DONATION - Tidewater Utilities, Inc. presented a $16,000 check to Ronald McDonald House of Delaware recently from the proceeds raised from its 8th Annual Charitable Golf Tournament held on Aug. 10 at Heritage Shores Golf Course in Bridgeville. Pictured from left: Pamela Cornforth, president and CEO Ronald McDonald House of DE; Jerry Esposito, president, Tidewater Utilities, Inc.; and Ronald McDonald.

Millville Walk-in Care changes hours

Beebe Walk-In Care in Millville will remain open year-round. Hours of operation are 9 a.m. to 7 p.m. daily, with extended daily hours of 8 a.m. to 8 p.m., from Memorial Day to Labor Day. Beebe Walk-In Care locations in Georgetown and Millsboro are open year round from 9 a.m. to 7 p.m., daily. The Lewes Weekend Walk-In hours are Friday, from noon to 8 p.m., and Saturday and Sunday from 8 a.m. to 6 p.m.

Beebe Walk-In Care locations allow 12

Business Report | November 2015

142 East Market Street, PO Box 751 Georgetown, DE 19947-0751

Attorneys at Law John A. Sergovic, Jr. Shannon Carmean Burton David J. Weidman

Leslie Case DiPietro Seth L. Thompson Elizabeth L. Souceck

Real Estate / Civil Litagation / Family Law / Wills & Estates / Probate / Guardianships Construction Litigation / Land Use Regulation / Zoning / Business Law & Formation Commercial & Residential / Landlord/Tenant

P 302-855-1260 | F 302-855-1270 | www.scdelaw.com

Residences at River Place breaks ground

By Lynn R. Parks

Construction of a new apartment building in downtown Seaford is underway. A groundbreaking for the Residences at River Place at the foot of South North Street was held under bright blue skies.

“Look at this view!” said developer David Perlmutter, standing near the edge of the Nanticoke River and addressing about a hundred people who attended the groundbreaking. “Could you ask for a better view? I don’t think so. This is a place where people will want to live, relax and enjoy themselves.”

Perlmutter is developing the property, along with his sister and brotherin-law, Faith and Warren Diamond. When completed, the Residences at River Place will have two build- The official groundbreaking for the Residences at River Place was held Tuesday. From left: Seaford city manager Dolores ings with 72 apartments.

Slatcher, Mayor David Genshaw, real estate agent Trina Joyner, developer Faith Diamond, Gov. Jack Markell and The first residents are developers David Perlmutter and Warren Diamond. Photo by Lynn R. Parks expected to move in early year, 2015, the General Assembly allocated through the end of the year. next summer. $5.6 million for it.

That has resulted in $114 Developer Warren Diamond told the “We are very excited about this million in private investment, Markell said. crowd he was inspired to construct the property and about the revitalization of “We are trying to get a good return on apartment buildings by the proximity of downtown Seaford,” Perlmutter said. His taxpayers’ dollars,” he added. “With a relathe Nanticoke River. “I was struck by the group also plans to construct an office tively small amount of taxpayer money, we awesome beauty of this river,” he said. building near the Residences as well as are attracting a lot of other investment.”

“Look at it today and you will understand storefronts, restaurants and a hotel in The General Assembly allocated $8 how I felt.”

Seaford’s downtown. “This is an exciting million in this year’s round of Downtown Diamond said that in research about opportunity for Seaford.”

Development District funding.

Applicathe history of the Seaford area, he learned Seaford was one of three cities chosen Continued on page 16 tions for reimbursement are being accepted last year in the inaugural round of the state’s Downtown Development District program. Development and renovation projects in its downtown can receive a reimbursement from the state of up to 20 percent of the project cost.

The Residences was the only large (costing more than $250,000) Seaford project to be approved for reimburseL aw O ffices ofK aren Y.V ick s,L L C ment. Perlmutter will receive a state 500 W .Loock erm an Street,Su ite #102 reimbursement of $671,000 at the conclusion of construction.

Gov. Jack Markell, who attended the groundbreaking, said that the downtown Toll Free development reimbursement plan is working as it was intended. In its first e-m ail:k vick s@ vick slaw .com

H ave You B een D en ied SocialSecu rity or Veteran s’D isability B en efits?

W e C an H elp!

D O V E R 674-1100

888-598-8890 13

Business Report | November 2015

BUSINESS DIGEST KSI receives accreditation

CARF International (Commission for Accreditation of Rehabilitation Facilities) has awarded Kent-Sussex Industries, Inc. (KSI) its 13th consecutive, three year accreditation.

CARF sets rigorous international standards and promotes best practices for organizations that provide training and employment services to individuals with disabilities.

A not-for-profit agency, KSI provides vocational training, employment, supported employment, and day habilitation services to individuals with disabilities throughout Kent and Sussex counties. To learn more, visit www.ksiinc.org.

SBA accepting nominations

The U.S. Small Business Administration is accepting nominations through Monday, Jan. 11, 2016, for its 2016 National Small Business Week Awards, including Small Business Person of the Year.

“National Small Business Week is an opportunity to celebrate the impact these entrepreneurial spirits have on their communities and this nation’s economy,” said SBA Mid-Atlantic Regional Administrator Natalia Olson-Urtecho. “Small businesses are our real economic engines.”

The dedicated website awards.sba.gov provides criteria and guidelines for submitting a nomination, as well as a nomination portal. For 2016, nomination criteria are streamlined and simplified with one form and questionnaire.

For assistance, contact Jim Provo at 302573-6294, ext. 227 or james.provo@sba.gov.

commercial, small business and consumer loans.

The transaction is expected to be accretive to WSFS earnings per share in the first year of operations, excluding transaction and integration costs.

The acquisition is in line with WSFS’s strategic growth goals by adding eight full-service locations in Delaware and Chester counties.

This expansion brings the WSFS franchise in Southeastern Pennsylvania to 17 offices.

Original Tube T-shirt joins WBENC

The Original Tube T-shirt Company, LLC has joined the Women’s Business Enterprise National Council (WBENC). One of the most widely recognized and respected certifications in the nation, the WBENC certification is accepted by major corporations across the country and federal and government agencies.

“This new certification will broaden our scope and allow us to provide promotional products and apparel to many diverse business enterprises,” said Original Tube T-shirt president Ellen Cohen.

The Original Tube T-shirt Company, LLC began in New York in 1997 and relocated to Seaford in 2014. The company is a full service promotional products and advertising specialty items enterprise offering custom imprints and embroidered apparel.

For more information, contact Cohen at 845-

291-7031 or ellen@tubet.com or visit www. tubet.com.

DEDO partners with 1M/1M

The Delaware Economic Development Office (DEDO) announces its partnership with One Million by One Million (1M/1M), a global virtual accelerator. 1M/1M aims to nurture a million entrepreneurs to reach a million dollars each in annual revenue and beyond, thereby creating a trillion dollars in global GDP and 10 million jobs.

Annual Cocoa Crawl

Everyone is invited to downtown Rehoboth’s 5th Annual Cocoa Crawl from 5-8 p.m. on Friday, Nov. 6. Shoppers will enjoy special discounts in participating stores while noshing on desserts, fall treats and drinks provided by local restaurants.

There is a $10 admission fee to participate in this one-night charitable event, which includes a chance to win a $1,000 VIP basket. The drawing will take place at 8:15 p.m. in the First Street Station Courtyard; you must be present to win.

Purchase tickets at Heidi Lowe Gallery, Something Comfortable, South Moon Under, the Rehoboth Beach Main Street Office (located in City Hall), or online at www.downtownrb.com.

For a complete list of participating stores and restaurants visit www.downtownrb. com. All proceeds benefit Rehoboth Beach Main Street.

Shop Local Day is Nov. 28

Shop Local Day 2015 is Saturday, Nov. 28. Sponsored by American Express, the first Shop Local Day was recognized in 2010. The day encourages people across the country to support small, local businesses. Last year, 88 million people shopped at their neighborhood stores the Saturday after Thanksgiving.

Sign up by Nov. 16 at www.americanexpress.com, to be a Neighborhood Champion and receive a free kit.

WSFS completes merger

WSFS Financial Corporation, the parent company of WSFS Bank, has announced the completion of the acquisition and conversion of Alliance Bancorp, Inc. of Pennsylvania, a community bank headquartered in Broomall, Pa. Alliance Bank customers are now WSFS customers.

As of June 30, Alliance had approximately $340 million in deposits and $415 million in total assets, which includes $310 million in 14

Business Report | November 2015

NEW PET SALON - NAI Emory Hill leased a 2,000 square foot retail space at 33739 Marsh Rd., known as Westcoats Corner, Lewes, to a new pet grooming business, Groomingdale’s Pet Salon and Spa. Groomingdale’s is a full service pet groomer run by Alexia Ruiz Millan (formerly of Pet Depot).

For an appointment, call Alexia at 302-703-2222. NAI Emory Hill Lewes broker Ann Bailey, CCIM, represented the landlords, Clifford and Ellen Todd in the lease transaction.

Make the switch to the chip or pay the price

By SBA Regional Administrator Natalia Olson-Urtecho

A major transition is happening in the United States, and business owners who fail to follow suit will pay the price. Businesses not integrated with Europay, MasterCard, and Visa (EMV) technology to process chip cards will become financially responsible for fraudulent transactions previously covered by the cardholder’s issuing bank.

Grants help revitalize poor areas

Officials from the City of Dover and Kent County, Governor Markell and Delaware State Housing Authority (DSHA) Director Anas Ben Addi have recognized the first recipients of small project grants that were made available through the Governor’s Downtown Development District (DDD) initiative.

These grants were made available to support key investments of up to $250,000 in one of the three current DDDs – Dover, Seaford, and Wilmington.

“The purpose of the DDD initiative is to accelerate revitalization in areas marked by issues like high poverty, high unemployment, and low homeownership,” said Governor Markell.

The first recipients are John and Karen Marble and Carmen Hardcastle who are trying to improve the homeownership inventory in the Dover DDD. Mr. and Mrs. Marble constructed a new home on a vacant lot on Mary Street in Dover, while Ms. Hardcastle rehabbed an existing home on North Kirkwood Street. These two awards are part of $1 million set aside for smaller projects in each of the DDDs. The second round of funding will make $8 million available for investments in the previously designated areas of Wilmington, Dover and Seaford.

DSHA has established two funding set-asides for DDD Grant Awards, one for small projects with an investment of less than $250,000, and another for investors of over $250,000. Applications for both Large Projects and Small Projects are available online. Projects seeking a Large Project reservation must apply by Dec. 1.

Small Project reservations and applications will be accepted on an ongoing basis as funding remains available.

For more information about the Downtown Development District Grant Program, visit DEStateHousing.com or call 888-363-8808.

Roughly 90 percent of credit card terminals in Europe are now chip-enabled, and since implementation, the United Kingdom has seen nearly a 70 percent decline in counterfeit card transactions according to international financial services provider Barclays. Meanwhile, America has 25 percent of the world’s credit card use but 50 percent of the world’s credit card fraud, making the case to shift from the antiquated swipeand-sign method to microchips on credit cards.

The SBA is concerned too many entrepreneurs in America are being left in the dark and on the hook. The majority of America’s small businesses will need to upgrade their payment systems, as only about 20 percent of payment terminals are currently equipped to accept chip cards, and most of these are at larger retailers. Accepting contactless payments also requires new technology for most businesses; a recent report shows 87 percent of small businesses do not currently accept mobile payments.

Depending on the cost of the goods and services a small business sells, assuming fraud liability could have serious financial consequences.

Small businesses don’t have fraud departments, and they can’t afford to be behind the

curve while their larger competitors move forward with technology upgrades. That’s why the SBA is partnered with Square to enhance payment security and protect cardholder information. We’re educating small businesses on the transition to EMV cards at www.sba.gov/ emv.

Additionally, we rolled out a cybersecurity page for small employers at www.sba. gov/cybersecurity with an SBA self-paced online cybersecurity course and a free small biz cyber planner developed by the Federal Communications Commission. We’ll also host regional small business cybersecurity workshops from our long-standing partnership with the FBI and National Institute of Standards and Technology.

It’s crucial to invest in EMV readers and other digital technologies to prevent cybersecurity fraud and protect the integrity of customers’ sensitive data. There are many affordable hardware solutions that will not break the bank of small businesses. In fact, accessories to complement existing payment terminals are already available, with more coming online every day.

15

Business Report | November 2015

Make plans now to prepare for April 15th For individuals, these breaks include: the option to deduct sales taxes instead of state and local income taxes (no impact for Delaware residents because the state has no sales tax), the above-the-line deduction for certain higher education expenses; tax-free IRA distributions for charitable purposes for those age 70 ½ or older, and the exclusion of up to $2 million of mortgage debt forgiveness for a principal residence.

For businesses, the breaks that could be extended include 50 percent bonus first-year depreciation for most new machinery, equipment and software; the $500,000 annual expensing limitation; the research tax credit, and the 15-year write-off for certain forms of property.

A retroactive extension would give you the opportunity to benefit from the same tax breaks that you have enjoyed in the past. If Congress fails to extend these tax breaks, and assuming your financial situation has not changed significantly, you will likely face a greater tax liability in April 2016 and thereafter than you did this year.

Given these uncertainties, it’s understand-

By Brian Stratton, CPA

Although you probably read this last year, the message is important enough that you should read it again.

As always, November is the ideal time to start thinking about the tax returns you and your business will be filing by the April deadline. With records from the first 10 months of the year in hand, it should be easy to project what the rest of the year will look like. Also, since some tax-savings strategies take a minimum of 31 days to execute, you shouldn’t wait until December to get started.

And, in what has become an annual routine, pay attention to what’s happening on Capitol Hill because Congress still hasn’t decided whether to extend some “temporary” tax breaks that have actually been around for many years. Those tax breaks actually expired at the end of 2014, so Congress must decide whether to extend them retroactively for 2015 and whether to keep them on the books for 2016, and perhaps longer.

When itit comes tofinding finding We’re it comes to findingWe’re HereHere WhenWhen comes to We’re Here When it comes to retail finding the retail space… for You. the perfect space...for You. theperfect perfect retail space... for You. the perfect retail space...

Vineyards at Bayshore Plaza, Vineyards at Nassau Nassau ValleyBayshore Bayshore Plaza, Millsboro Millsboro Vineyards at Nassau Valley Valley Plaza, Millsboro

Vineyards at Nassau Valley

Bayshore Plaza, Millsboro

Retail, Office, Pad Sites Units Retail,Pad Office, Pad Sites Avail.

Avail. LEASE: LEASE: Retail, Office, Sites Avail.

LEASE: 2,200 SF Units Avail.

Avail.

2,200 SF2,200 UnitsSF Avail.

Retail, Office, Pad Sites Avail.

LEASE: 2,200 SF Units Avail.

Mariner’s Plaza, Rehoboth Mariner’s Plaza, Lewes Lewes Mariner’s Plaza, Lewes Colonial Square, RehobothMariner’s ColonialColonial Square,Square, Rehoboth Plaza, Lewes

Colonial Square, Rehoboth

LEASE: Up to 1,556 LEASE: SF on LEASE: UpSF to 1,556 SF Retail Retail LEASE: 2,760 SFHwy. on Coastal Coastal Hwy. Hwy. LEASE:Up Up 1,556 SFRetail RetailSF LEASE: 2,760 on Coastal Hwy. LEASE: toto1,556 LEASE: 2,760 SF SF on2,760 Coastal

Long Neck Rd., Long Neck Rd., Millsboro Millsboro LongNeck Neck Rd., Millsboro Long Rd., Millsboro

SALE: Ac. Land SALE: 1/2 SALE: 1/2 Ac. Ac. Comm/Retail Comm/Retail Land SALE:1/2 1/2 Ac.Comm/Retail Comm/Retail Land Land Contact AnnAnn Bailey: 215-292-6100 Contact Ann Bailey: 215-292-6100 Contact Ann Bailey: 215-292-6100 Contact Ann Bailey: 215-292-6100 Contact Bailey: 215-292-6100 annbailey@emoryhill.com annbailey@emoryhill.com annbailey@emoryhill.com annbailey@emoryhill.com

annbailey@emoryhill.com

18335 Coastal Highway • Lewes, DE • Lewes, 18335 Coastal Highway, DEDE 18335 Coastal 18335 Coastal Highway • Lewes, DE 18335 Coastal Highway •Highway Lewes,Lewes, DE 302.827.4940 • www.emoryhill.com 302.827.4940 • www.emoryhill.com 302.827.4940 • www.emoryhill.com

302.827.4940 • www.emoryhill.com 302.827.4940 • www.emoryhill.com

16

Business Report | November 2015

able for taxpayers to wonder which year-end strategies to pursue to minimize their tax liabilities. Since there are presently no new tax cuts or increases on the horizon for 2016, the best strategy is probably the same one that has worked well in the past: when possible, defer income into next year and accelerate claims of credits and deductions into the current year.

In most situations, that translates into doing what makes the most sense for your business or your family without regard to possible changes in the Internal Revenue Service Code.

If you need two more trucks for your business fleet, or a new heating and cooling system for your home, it probably makes more sense to make the purchases now than to hope for a better tax break next year.

Of course, there will be exceptions to this general rule. For example, if 2015 has been a bad year for you or your business, or if you anticipate that 2016 will bring a significant increase in income, then it might pay to accelerate income into the final two months of this year and postpone actions that will generate credits and deductions until next year.

If you plan to make a major transaction that Continued on page 26

River Place

Continued from page 13

about the Nanticoke people and their long history in the area. “A lot of people are vested in this land,” he said. “We have a lot to live up to, and we intend to do so.”

Markell said that having 72 residential units in its downtown will be a big boost for Seaford. “We will be back here next summer, welcoming in the new residents. Working together, we will all make Seaford stronger.”

Referring to the loss of the DuPont Co. and the downsizing of the nylon plant on the edge of town, Markell said that Seaford has had “a tough go.”

“And it continues to be difficult for the city,” he added. “But we believe in Seaford and in the people of Seaford. We believe that it can go a long way and that its future can be brighter than ever.”

Rentals of apartments at the Residences at River Place are being handled by Trina Joyner with Coldwell Banker Resort Realty, Seaford. She can be reached at 629-5575.

CHAMBER LISTINGS Chamber

Phone

Bethany-Fenwick Chamber of Commerce Delmar Chamber of Commerce

Key contact

Dues*

Members

Fax

539-2100

Kristie Maravalli

$211

800

539-9434

846-3336

Diane Johnson $75

67

846-3336

Georgetown Chamber of Commerce

856-1544

Karen Duffield

$150

460

856-1577

Laurel Chamber of Commerce

875-9319

Don Dykes

$130

130

280-6365

Lewes Chamber of Commerce

645-8073

Betsy Reamer

$210

432

645-8412

Milford Chamber of Commerce

422-3344

Jo Schmeiser

$165

310

422-7503

Millsboro Chamber of Commerce

934-6777

Amy Simmons

$150

260

934-6065

Milton Chamber of Commerce

684-1101

Lisa Sumstine

$150

120

684-1101

Rehoboth-Dewey Chamber of Commerce

227-2233

Carol Everhart

$210

1303

227-8351

Seaford Chamber of Commerce

629-9690

Lynn Brocato

$150

330

629-0281

Central Delaware Chamber of Commerce

734-7513

Judy Diogo

$260

868

678-0189

Delaware State Chamber of Commerce

655-7221

Chuck James

$315

2000

654-0691

Delaware Small Business Chamber

482-2120

Bob Older

$295

170

Delmarva Black Chamber of Commerce

450-4501

Clay Hammond

* Annual membership cost based on businesses with fewer than 10 employees. For Delaware State and Central Delaware chambers membership cost figure is for 1-5 members.

17

Business Report | November 2015

COVER STORY

Worry-free move, care-free living Manor House offers retirees option to move on their timetable.

Molly Schubert was ready to move to Manor House to start enjoying the next chapter in her retirement. There was only one thing holding her back – the need to sell her house.

“I really didn’t want to put my house on the market and worry about all the hassles involved,” Schubert said. “It took neighbors of mine over a year and a half to sell their homes.

I did not want to wait that long and go through that struggle.”

That’s when Tina Taylor, Manor House’s life care consultant, introduced Molly to Moving Station, an organization that partners with Manor House and other ACTS Retirement-Life Communities to help new residents sell their homes quickly. Through Moving Station’s Quick Buy program, Molly was able to sell her home in less than 29 days. Molly was then free to focus on transitioning to Manor House, a Continuing Care Retirement Community (CCRC) located in Seaford on Middleford Road.

“Working with ACTS and Moving Station to sell my house was a wonderful process,” Schubert said. “They made it really easy for me, and the closing was simply a phone call to tell me the money had been deposited.”

According to Taylor, Moving Station’s Quick Buy program has enabled several residents to sell their homes quickly and at a fair price, avoiding the hassles and stress of trying to sell their homes in the conventional way.

“Our new residents just love this program,” Taylor said. “They have found that working with Moving Station representatives allows them to focus their energies on preparing to

A cheery sun room welcomes guests.

18

Business Report | November 2015

Shown from leftare: , seated: Dannie Hall, real estate counselor, Moving Station; Liz Nelligan, account manager, Moving Station. Standing: Tina Taylor, life care consultant, Manor House; George Clemes, executive director, Manor House; Molly Schubert, resident, Manor House.

start this new chapter in their lives, and not on the hassles of selling their homes.”

Moving Station is a national relocation service company based in Chicago, and has served retirement communities across the United States since 1995 with relocation and home sales assistance programs. According to Suzanne Wakefield, senior vice president at Moving Station, their partnership with Manor House and other ACTS communities has been extremely effective.

“Customer service is our hallmark and that makes us very compatible with ACTS,” Wakefield said. “We work closely with the ACTS team to make the move and transition as stress-free as possible for prospects and their families.”

Manor House has been serving Delmarva’s older adults with the assurance of future health care services since 1966. Residents of Manor House enter the community when they are

independent and active; when the time comes and their health needs change, long-term health services such as assisted living and skilled nursing care are available on the same campus.

Manor House is part of the ACTS Retirement-Life Communities network of 21 CCRCs in eight states, from Pennsylvania to Florida. As a not-for-profit organization, ACTS offers its residents Life Care, where long-term health care is provided on the campus without the significant increase in fees that usually accompanies the transition to an assisted living facility or nursing home.

Manor House also features the Wesley Wellness Center, serving Manor House and Western Sussex County residents with a variety of aquatic and land fitness programs designed to keep older adults active and healthy in retirement.

With the addition of Moving Station’s Quick Buy program, Manor House is able to

offer its residents another way to make sure that they are able to start their life at Manor House on their timetable.

“Using Moving Station meant I didn’t have to wait, and that made all the difference in the world,” Schubert said. “I was able to move into Manor House and start living the care-free lifestyle immediately.”

The main entrance of the Manor House campus in Seaford is beautifully landscaped.

Manor House residents can customize their residences with a variety of finish packages.

19

Business Report | November 2015

Transportation KSI vehicles use alternative fuels Kent-Sussex Industries, Inc. (KSI) in Milford is a 53-year-old not-for-profit organization which helps Delawareans with disabilities realize their highest potential in community employment and inclusion. The organization’s programs include prevocational training at its Milford Skill Development Center, KSI supervised crews at various manufacturing facilities in Central and Southern Delaware, and supported employees in Kent and Sussex counties.

Helping the more than 250 people KSI serves consistently access these opportunities has necessitated operation of its own transportation fleet of approximately 52 vans and busses.

And, that fleet operation has proven more and more challenging as fuel prices steadily rose through the last several years.

“A big part of what allows us to provide our services is transportation,” says B. Craig Crouch, CEO of KSI. “Our transportation system costs more than two million dollars annually to operate and we’re always conscious of

20

Business Report | November 2015

our energy use. So, we looked at alternative fuel for our vehicles, and propane has been a good alternative for us.”

With support from the State of Delaware and the help of Sharp Energy — which distributes propane to approximately 37,000 residential, commercial and industrial customers in Maryland, Delaware, Virginia and Pennsylvania — KSI was able to convert a handful of vehicles to dual gasoline and propane burning AutoGas systems a few years ago to see the effectiveness of alternative fuel for its fleet. The pilot conversions were so successful, that KSI soon expanded the propane utilization and considers it for all new vehicle purchases.

“We already have 13 vehicles equipped to run on dual gasoline/propane fuel systems. And with them, we’ve been able to cut our fuel costs in half right now,” explains Crouch. “With the reduction in gasoline use, we’re saving about $15,000 a month in fuel costs. And that’s money we can put back into our programs.”

KSI CEO, B. Craig Crouch addresses a crowd regarding the benefits of the organization’s fleet vehicle propane fuel conversions during a recent groundbreaking for Sharp Energy’s new Georgetown headquarters.

DelDOT making big strides in Southern and Central Delaware

By Jennifer Cohan, DelDOT Secretary

This is an exciting time to be serving as your Delaware Secretary of Transportation. DelDOT has multiple projects to improve transportation under way or in design for Sussex and Kent counties that will enhance safety and ease traffic congestion. We are starting to expand transit opportunities in our southern counties and are exploring innovative ways to better serve our many customers no matter where they are located.

I am especially pleased with the closer relationship we are forging with the Sussex County Council and the beach communities as they work to address a range of land-use issues that have major implications for the state’s road network.

To that end the Council has asked DelDOT to provide options for Transportation Improvement Districts (TIDs) that will help masterplan land development and transportation. In addition, we continue the good working relationship with Kent County and its municipalities.

With the Delaware General Assembly’s passage of an enhanced revenue package for DelDOT last June, we have been able to green light a number of transportation projects of benefit to residents and visitors to central and southern Delaware. In fact, over the next six years we plan to spend $292 million in Kent County and $343 million in Sussex County on a combination of maintenance, repair and new capital projects. When complete these expenditures will improve safety, accessibility and traffic flow. They will also enhance the prospects for business and job growth throughout the region.

Projects planned and underway include the design and construction of several new overpasses on Route 1 between Dover and the beach communities, intersection and paving improvements to Route 113 from Milford south to Georgetown and Route 404, numerous bridge repair and replacement projects that include structures in Laurel and Seaford, as well as more sidewalks and crosswalks throughout both counties that are compliant with the Americans With Disabilities Act. Our network of bike lanes and trails also continues to expand.

We are moving forward with improvements to our vital east–west road connections, including ongoing construction to add a center turn lane, sidewalks and bike lanes to Route 26, and intersection improvements to Routes 9 and

24 in Sussex County. The West Dover Connector is under construction and we are studying additional ways to improve traffic near the state capital by creating a Camden bypass. We are also making progress in the Federal approval process for building the long-sought Millsboro bypass from Route 24 to U.S. 113; along with a number of lane and intersection improvements south to the DelawareMaryland state line.

Of interest to all road users, is our plan to expand our paving program statewide allocating $80 million annually to repairing and resurfacing our existing roads and bridges. Maintaining our existing infrastructure in a state of good repair is one of our highest priorities because it saves money as compared to waiting until replacement is needed.

With regard to transit, DART First State initiated its first Flex Service bus route this year serving Georgetown and Millsboro and Seaford. Next year, we expect to break ground on the new Five Points Transit Center near Lewes that will expand our ability to serve the tran-

sit needs of the beach communities. We have extended fixed route service hours in Kent County and are partnering with several major employers to align transit services with the start and end of their work shifts.

Our Division of Motor Vehicles continues to earn rave reviews from customers in Kent and Sussex Counties; achieving a customer satisfaction rating of 98 percent excellent/good. Nevertheless, we continue to innovate with more online services, the use of self-serve kiosks and soon a mobile DMV that will bring services directly to populations in need of special attention.

Lastly, we are doing all we can to streamline and simplify the way we interact with small businesses in our state by turning around plan reviews faster and with fewer resubmissions.

We know transportation plays a big part in developing and preserving the unique quality of life and economic vitality of southern and central Delaware. We are proud to be doing all we can to serve you and this special place we call home.

Duck In Dirty -Drive Out Clean!

Full Service car wash • 0pen 7 days/week VIP program available for discounts House account program available for businesses Gift cards available for purchase 2 Locations in Milford and Seaford: 215 Aerenson Dr.

9817 Spotless St.

Milford, DE 19983

Seaford, DE 19973

302-422-0109

302-536-7062 21

Business Report | November 2015

Chambers & Son celebrates 100 years in business Chambers Motors Inc. has been doing business in Seaford since 1977, but its history dates back much further.

Family is a big Vice-President and General Manager Jeff Chambers grew up working in the original family business started by his grandfather, William M. Chambers Sr., in 1915 in Viola, Del. Even today, all company vehicles bear the name of the original company, “Wm. M. Chambers & Son.” Jeff’s parents, Bill and Betty, worked together at the Viola location until Bill’s death in November 2011. Betty continues to run Chambers Truck Center Inc. and Chambers Bus Service Inc. in Viola. Jeff’s sister, Bonnie Chambers, and one of her two sons, Joey, are also involved in the Viola business.

Jeff’s wife, Liz, has worked with him for more than 30 years in Seaford.

Two of their three daughters, Amanda Simpson and Rebecca Chambers, work full-time with their parents. Despite the company growth and diversification, it’s been important to Jeff to maintain

22

Business Report | November 2015

the same character and philosophy that his grandfather and father built their businesses on. Employees and family work together to provide competitively priced, customer-oriented service.

Fleet customers, independent truckers, RV owners and individuals are all treated with the same respect and sense of urgency to get their vehicle back on the road. Customers know that Jeff is at the shop whenever it’s open – unless he’s in the wrecker. He answers his phone 24 hours a day.

When your truck needs repairs, whether a minor issue or a major problem, one phone call does it all.

If you’ve broken down, a technician will come look at your vehicle on the road. They will tow it to their shop – or wherever you want – if it can’t be repaired on site.

Emergency road service includes (but isn’t limited to) dead batteries, belts, air or fuel lines, fuel delivery and electrical issues. In the shop, you can trust Chambers’ technicians to repair air

brakes, wheel alignment, wheel bearings, hydraulic systems, brake pads, transmissions, hydraulic brakes and water pumps. RVs, buses, semi-trucks, delivery trucks and other large vehicles are no problem for Chambers’ experts.

Tow services are available 24/7.

Chambers has a large fleet, as well as the most experienced crew and competitive prices for services.

If you need help moving large, heavy equipment, call Chambers.

Your largest cargo — farm equipment, construction materials or construction equipment — can be safely transported to anywhere. Chambers utilizes landoll and lowboy trailers, and specializes in oversized/permit loads.

Chambers Motors, Inc. is located at 20610 Sussex Hwy. in Seaford. Call 302-629-3553 or 800-470-3553. Chambers Truck Center Inc. and Chambers Bus Service Inc. are located at 8964 S. Dupont Hwy. in Viola, telephone 302284-9655 or 800-694-2022. Visit online at www.chambersmotorsde.com.

Pyramid Transport proficient in full and partial loads For 22 years, Pyramid Transport, based in Bridgeville, has been fulfilling the transportation needs of commercial customers across the continental United States. Consolidation warehouses are located throughout New England, Los Angeles, and Seattle.

“Pyramid started with nine employees, counting the three original owners, and that first year had $9 million in sales, serving a dozen customers,” said Jimmy Hitchens, one of the original founders and now sole owner. “Now we have 37 full-time employees and more than 1,200 customers. In 2012 we did $38 million in sales.”

The company has experienced strong, steady growth and will continue into the future, said Michael Wooleyhand, general and accounting manager, who has been with the company for 15 years.

“We don’t own the trucks; we call upon owner-operators to deliver your products. There are several in the MidAtlantic area we use.”

Pyramid Transport is your trucking solution for transporting dry, fresh or

frozen goods, particularly frozen seafood and temperature-controlled products “We can monitor the location, temperature and security of your product from being picked up at your door to being handed over to your customers, ensuring the prompt and safe delivery of your product,” Wooleyhand said.

Pyramid specializes in LTL (Less Than Full Truckloads) but is also proficient in handling FTL (full truckload) needs.

“Our goal is to secure our customer’s satisfaction, and we will do whatever it takes to accomplish that goal,” Wooleyhand continued. “Your satisfaction is our number one priority.”

Hitchens operates the company with the same standards and values he uses in his own life. “The employees and I focus on maintaining a reputation for honesty, competence, and devotion,” he said. “We have a continued commitment to teamwork, and our customers always benefit from that. You know when you contact Pyramid that you are not connecting with one person, but an entire

Delaware Inquiries:

team of people who are eager to go above and beyond. I respect my employees and appreciate everything they are willing to do for this company.”

Pyramid’s dispatch center is the heart of the operation, and efficiency is standard operating procedure. Dispatchers have superior industry knowledge and intuition and can be relied on to keep drivers safe and customers happy. “This is why we have worked successfully with some of the largest companies in the industry, including Walmart, Sysco, Costco, Target and Safeway,” Wooleyhand said.

Pyramid Transport also is working directly with companies that specialize in preventing cargo theft to assure its carriers a sense of security and give its customers peace of mind. Customers are able to log in to Pyramid’s system online and track orders, obtain proof of deliveries, find freight invoices and other reporting features.

For general inquiries, email dispatch@pyramidtransport.com or call (800) 754-7775.

SEAFORD • VIOLA DELAWARE

302-629-3553 or 800-470-3553

Maryland Inquiries:

410-228-0719 or 800-470-3553

http://www.chambersmotorsde.com 23

Business Report | November 2015

Trained trucking professionals are in demand For the last 15 years, Delaware Technical Community College’s nationally certified commercial transportation program has helped supply the trucking industry with quality, highly trained drivers to fulfill an in-demand profession.

“It is a vital industry and it’s almost impossible to imagine a consumer good that is used on a daily basis that didn’t come on a truck,” said Chris Antonik, who has been the program’s instructional coordinator since 1996.

The program’s educational facility is located at the Sussex County Industrial Airpark and consists of a modern classroom building and computer lab, faculty offices, storage areas, supply garage, and fuel station. The fleet of vehicles now includes six tractors and six trailers to allow 12 students to train at a time.

The curriculum totals 360 hours of classroom study and practical experience behind the wheel of diesel-powered tractor trailers on a private training range and public streets and highways. Students receive 50 hours of behind-the-wheel driving experience in light, medium, and high density traffic as well as practice maneuvering, parking, and other skills.

The program received national certification from the Professional Truck Driving Institute (PTDI) in 2000 and has been recertified four times since then, most recently in 2012. Antonik’s previous experience in the truck driving industry and in the U.S. Air Force as part of the fire protection service made him the perfect fit to become instructional coordinator. He has served on the board of directors for PTDI for the past two years, and serves as educational team leader for on-site visits of other schools.

The program has had a 100 percent CDL pass rate since 1999, and had a 98 percent placement rate in 2014-15.

“It’s very rewarding and satisfying,” Antonik said. “Most of my students are second or third career people. A student comes to us, gets trained in a short amount of time, and is able to make a very good living. I’ve seen (commercial transportation) really turn people’s lives around.”

Antonik has also made it a priority to get the commercial transportation program involved in a lot of community service and community outreach programs. Antonik and students have delivered relief items to the victims of Hurricane Katrina, Hurricane Sandy, and the Alabama tornadoes, and 24

Business Report | November 2015

Commercial Transportation Instructional Coordinator Chris Antonik and students Brandon Thompson of Delmar and Joann Abraham of Milford delivered holiday wreaths to seven cemeteries throughout New Jersey, Pennsylvania, and Delaware as part of Wreaths Across America. This program honors our fall heroes for the holidays by having a wreath placed at every gravesite across the country.

The Wall That Heals leaves Delaware Technical Community College’s Owens Campus in Georgetown under police and volunteer escort. The Wall That Heals is a half scale replica of the Vietnam Veterans Memorial.

this past year joined with Wreaths Across America to deliver holiday wreaths to the gravesites of soldiers, and The Wall That Heals to transport the replica of the Vietnam Veterans Memorial to nearby locations.

“As a proud military veteran, naturally I have a heart that wants to serve my country and community,” Antonik said.

“Opportunities such as Wreaths Across America and The Wall That Heals offer

an extra special way to showcase just how important truck transportation is in every aspect of American lives. I’m very fortunate that through the support of Delaware Tech I’m able to share that understanding with my students and the community.”

For more information about the commercial transportation program, visit www.dtcc. edu/academics/programs-study/commercialtransportation-certificate.

Av

ia

tio

n

M

ai

nt

en

an

ce

Te c

hn

ol

og

y

Less Lecture

MORE HANDS-ON

LEARNING

A degree different Fewer lectures and more hands-on learning make our graduates job ready

from day one. With more than 100 degree, diploma and certificate programs—and 95% of our graduates gaining employment—you can be sure that your Delaware Tech experience will bring you more.

See what’s different at dtcc.edu.

25

Business Report | November 2015

Duck In Car Wash recycles water Leave the

By Carol Kinsley

Garrett Grier of Duck In Car Wash in Milford and Seaford invites drivers to “Duck in dirty; drive out clean!”

The slogan and unusual name were the product of long-term brain storming, Grier said. While studying at Elon University in North Carolina, he worked at a car wash in Burlington. Armed with an entrepreneurial spirit and business ideas shared by his former employers, he returned to Delaware in 2005 and opened Duck In Car Wash at 215 Aerenson Drive in Milford in 2006.

Prepare for April 15 Continued from page 16

could have tax consequences, check first with your tax advisor. It’s better to review the decision now than to find out in April that you made a mistake.

About the author Brian Stratton, CPA, is a director with Horty & Horty, P.A., a Delaware accounting firm with offices in Dover and Wilmington.

As the business developed, so did Grier’s trust in two employees who have been with him since high school and had gone on to earn their own bachelor’s degrees. “I couldn’t open a second location without guys I could count on,” he said.

The second car wash opened in June 2014 at 9817 Spotless Street in Seaford. Grier now has 60 employees between the two locations.

Car washes range from a $10 exterior “Only” wash to the $25 “Extreme,” with detailing services available. Duck In Car Wash recycles 90 percent of the water used.

Grier offers a VIP program at both locations with frequency discounts. Monthly billing is available for company fleets or just for convenience. Senior citizens get $1 off on Mondays; members of the military get $1 off every day with ID. Gift cards are popular in any season. On Black Friday, you’ll get double the value on gift cards (purchased in cash only) — but don’t wait until then to get your car washed. Duck in today, and drive out clean. For more information, visit duckincarwash.com.

TRANSPORTATION SERVICE

For all your personal & professional travel needs Providing transportation to Airports, Schools, Train Stations, Appointments, Etc.,

Any Destination in Delaware, Maryland or Pennsylvania

302-349-0840 877-769-7433

www.delmarvatransportation.com 26

Business Report | November 2015

driving to Delmarva Transportation

When it's time to let someone else do the driving, Delmarva Transportation stands ready at the wheel.

The transport service provides scheduled transportation to airports, doctor’s appointments, and other destinations, allowing passengers to enjoy themselves by not worrying about the hassles of driving. A family business established in 1999 by brother-sister duo Paul Webb and Debbie Prettyman along with their mother, Pauline Nickerson, Delmarva Transportation has grown from a single van to a fleet of 33 vans.

The company is proud of its timely door-to-door service; however, Delmarva Transportation is not a taxi service where you can call just before you want to go. Most services are private rides and by appointment at least 24 hours in advance.

Delmarva Transportation provides doorto-door service to airports such as BWI, Philadelphia, Salisbury and Dulles.

They have also partnered with brokers providing transports for clients who need to go to the larger medical facilities; such as University of Pennsylvania, Johns Hopkins, etc. None of their vans are wheel chair accessible so clients must be ambulatory. They offer reasonable rates that are based on mileage and wait time.

Webb attributes the growth of the business to the family’s hard work and its dedicated employees along with the satisfaction of repeat customers and their word-of-mouth recommendations.

The company prides itself in its outstanding customer service. Customer Service has always been their number one focus, Prettyman said.

She added that the family business has been very blessed. "Even in these bad economic times, we've held our own." (That’s an understatement — the company has put 35 employees to work!)

The company is now looking to diversify and reach out into servicing other market areas. The next time you need a ride, call (302) 349-0840 or, toll free, (877) 769-7433.

Visit delmarvatransportation.com for more information.

Tips and tricks for telling a great brand

By Patricia Rivera

You have a great brand story to tell your potential clients or donors about your organization and its successes.

But are you telling it in the best way possible so that it touches the hearts and minds of your readers? Does it motivate them to Rivera action?

Use a few simple strategies when composing your brand story.

Hook your readers with an attentiongetting first sentence or two. Called a “lede” in journalism, the first couple of sentences entice your audience to read on. And the lede sets the tone for how the rest of the story will read – dull, interesting or fascinating.

Study these next two sentences from a nonprofit story: Sentence 1: The man was cold because he didn’t have on enough clothes.

Sentence 2: Joseph wore only a thin cotton T-shirt in the sub-zero temperatures, and his tattered sneakers were wrapped in rags.

The second sentence states the same information (somebody was cold). But it personalizes that “somebody” with the man’s name and paints an image of him in his inadequate clothing. The second example also illustrates the use of descriptive writing, or imagery.

Don’t tell but show with words the subject, place, action, etc.

Another example of imagery is demonstrated in the second of these two statements: Sentence 1: He was unkempt.

Sentence 2: His straw-like, dirty hair was matted with leaves and other debris from where he had slept the night before.

Here’s another example of good descriptive writing: Sentence 1: A volunteer greeted him and invited him to come in.

Sentence 2: Janice, who volunteers every Friday, smiled warmly at Joseph, took his hand and invited him to come in and get warm.

Not only have you given life to Joseph, but now you give life to one of your volunteers, while also telling your audience that she is an asset to your organization, a dedicated and experienced volunteer.

Wrap up your brand story in a memorable way!

After you’ve adequately described the problem and what your organization does to help, wrap up your story in a memorable way. This can be a short, strong statement, an effective quote, or a tie-back to the lead.

For instance: Conclusion 1: [YOUR ORGANIZA-

Risk Control

Captives

TION] changes the lives of those who need help. Without our donors and volunteers, we would be powerless.

Conclusion 2: “Our volunteers and donors are wonderful,” says xxxxx, director of [YOUR ORGANIZATION]. “They are the ones who change peoples’ lives for the good.”

Conclusion 3: Joseph lives in a groupsupported home now. He has a warm place to stay with a bed and suitable clothing. He works part time at a local business and is slowly putting his life back together. For the first time in eight years, his future is bright.

Adding just a couple of these strategies will make a difference in the impact your story will have. Try them and see if your brand story doesn’t come alive to your readers.

Patricia V. Rivera, owner of Hook PR Group in Lewes, is a brand storyteller and content strategist for purpose-driven organizations.

Workers Compensation

lyonsinsurance.com Wilmington 302.658.5508

Rehoboth 302.227.7100

27

Business Report | November 2015

TOURISM

Making Southern Delaware more accessible

By Tina Coleman Southern Delaware Tourism

Southern Delaware Tourism’s tagline, Beaches are Just the Beginning, is designed to convey to visitors and potential visitors the fact that while our five-star, clean beaches are most definitely wonderful, there are lots of terrific adventures awaiting them elsewhere in Sussex County as well, both during and outside of the traditional summer season.

Our Visitors Guide, email newsletters, and website calendar and listings do an excellent job of highlighting and promoting attractions and events located throughout the county.

We constantly work to promote top of mind awareness of Southern Delaware among those living in our drive from markets and beyond. We leverage many means of doing this, including print, digital, and TV advertising. We also work with media partners to get editorial content and first person stories published in newspapers and on the Web.

We’ve had lots of success getting the word out about the “what” (what activities/events/ attractions visitors will enjoy) and the “why” (why they should check them out). Now we’re working with transportation partners to make the “how” a little easier for visitors.

Those of us who live here know that getting around Sussex County is an easy and scenic ride, but to visitors from major metropolitan areas like New York, Washington, and Philadelphia who contend with heavy traffic and stop lights on every corner, the idea of undertaking what might be, to them, a long drive while navigating an area they’re not familiar with can be daunting.

To make the idea of exploring all of Southern Delaware more accessible and appealing to visitors, we’re brainstorming with and working with transportation partners and other tourism partners to create and implement strategies for moving visitors around the county in order to introduce them to attractions and events they might otherwise miss. One piece of this initiative has been the tour guide training program

being offered at Delaware Technical and Community College.

Another has been our ongoing participation in conversations about water transportation options. Some of the packages our office has been creating will contain transportation components.

We also work to facilitate partnerships among businesses, encouraging them to offer visitors transportation to/from their sites, allowing our visitors to more easily participate in and enjoy activities that enhance their experiences of Southern Delaware.

While these and future transportation partnerships and initiatives will serve to enhance visitor experiences and benefit tourism in general, they also serve to create opportunities for local businesses and contribute to the ongoing economic development of Southern Delaware.

If you would like more information or to participate in these initiatives, please contact the Southern Delaware Tourism office by emailing us at southdel@visitsoutherndelaware.com.

Kent County Tourism plans awards luncheon

Kent County Tourism will hold its 25th Anniversary Celebration of Tourism on Friday, Nov. 6 from 11 a.m. to 1 p.m. at the Duncan Center in downtown Dover.

The event will include a full buffet awards luncheon, a selection of local wines and beers, signature cupcakes and cookies

by Frankfurt Bakery & Deli and the “Best of Kent County” silent auction featuring overnight stays, accessories, restaurant gift certificates and more, just in time for holiday shopping.

Two Lifetime Achievement awards and Tourism Person of the Year award will be presented.

The following five awards will also be presented. The nominees include: • Partner of the Year: Delaware Agriculture Museum, RPJ Waste, Chesapeake Utilities • Attraction of the Year: Killens Pond State Park, Air Mobility Command Museum, Blue Earl Brewing • Volunteers of the Year: Dover Air Force Base, June Jam, Emanon Motorcycle Club • Hotelier of the Year: Hampton Inn Milford, Fairfield Inn, MainStay Suites, Home 2 Suites 28

Business Report | November 2015

• Media Partner of the Year: WBOC-TV, WMDT-TV, Phil Feliciangeli/WDOV Radio Tickets are $35 per person or $260 per

table and can be purchased by calling Kent County Tourism at 302-734-4888 or online at KCTLuncheon.Eventbrite.com.

The 25th Anniversary Celebration of Tourism in Kent County is Friday, Nov. 6 at the Duncan Center in Downtown Dover. The awards will include a recognition plaque and photographs by local photographer Gary Knox, left, with Sandy Calloway and Bob Hartley from MainStay Suites. Photo by Charles Gray

RIBBON CUTTING - The Greater Seaford Chamber of Commerce welcomes The Work Injury Center of Delaware to Seaford, at 632 W. Stein Hwy. Pictured, Kayla Holland, Beth Mitchell and staff are joined by Seaford Mayor David Genshaw, Councilmen Bill Mulvaney, Dan Henderson, Councilwoman Grace Peterson, Dolores Slatcher, Charles Anderson, Trisha Newcomer and Chamber members.

Nominations open for tourism award

Area residents are asked to nominate groups or individuals who have made a significant contribution to the tourism industry in Southern Delaware. Nominations must be completed and submitted by Friday, Nov.

13, to be considered. The winner will be

announced in December.

“Tourism is a huge economic engine for Sussex County,” says Scott Thomas, execu- tive director of Southern Delaware Tourism.

“This is our way of honoring a person or organization that has gone above and beyond to contribute to the tourism industry in our area.

We encourage everyone to consider who they think may be worthy recipients of this award,

and to nominate them.”

Nominees must work in Sussex County and must have contributed to the local tourism industry. The honoree will be selected based on the following criteria: visitation draw; contribution to a unique event, or making an attraction unique; promoting to out of area visitors; and helping to spotlight Sussex County as a destination.

Past recipients of the annual award include The Freeman Stage at Bayside, Nassau Valley Vineyards, and the Apple Scrapple Festival.

Nomination forms and instructions for the 2015 Southern Delaware Tourism Award can be obtained at www.visitsoutherndelaware. com/nomination, or by calling 302-856-1818.

High Definition Surveillance Changes Everything

ü ü ü ü

Unbelievable Clarity Reduces Insurance Risks View From Anywhere Intuitive User Interface

800-244-2261 Call or visit us @

www.securityinstrument.com

Securing what matters since 1960

Wilmington 302-633-5621 • Sussex 302-645-2212 • Dover 302-764-2212 29

Business Report | November 2015

BUSINESS LICENSES BRIDGEVILLE Denney, Philip; 18030 Cedar Corners Rd., Bridgeville; contractor-residential Parker’s Painting; 11316 Greg Ave., Bridgeville; contractor-residential CAMDEN Azure Water Services LLC, Condor Technologies: 110 N. Main St., Camden; personal services-distributor DELMAR Zen Massage Center Inc.; 609 N. Bi-State Blvd., Delmar; professional and/or personal services DOVER 6 Moore Darts; 302 Gunning Bedford Dr., Dover; personal services-amusement conductor A&ACF LLC, Dream Homes of Delmarva; 189 Bergold Ln., Dover; contractor-residential Awake at Last; 139 Mitchlyn Way, Dover; professional and/or personal services Bigg Jim’s Homes; 1979 Mitten St., Dover; wholesaler-any products Brumbaugh, Anne; 164 Katherine Dr., Dover; wholesaler-any products Brutus, Bathsheba, Doe Townsend Building; 401 Federal St., Ste. 2-224, Dover; professional and/or personal services Cherokee Nation Mechanical LLC; 509 Hatchery Rd., Dover; contractor-residential Conqueror in Me Corporations LLC; 1420 College Rd., Dover; professional servicesincorporator Delta 91 Medical Consultants LLC; 259 Fawn Haven Walk, Dover; sales representative Dover Express LLC; 133 Saulsbury Rd., Dover; retailer-petroleum products/retail E911 prepaid wireless services/cigarette tax/retailertobacco Dreamwerks Construction LLC; 100 Carlsons Way Ste. 1, Dover; contractorresidential

East Coast Baby Media; 734 N. West St., Dover; showperson/taxicab-bus operator/travel agency/professional and/or personal servicesunclassified Escalante Siding LLC, Saul Escalante; 169 Hampton Dr., Dover; contractor-residential Finding Avalon LLC; 1184 S. Governors Ave., Dover; retailer-various products Fletcher, Charles D., Jr., Fletcher Educational Technology; 196 Continental Dr., Dover; professional and/or personal services Foss, Maureen, Innovations Behavior Services; 219 Carter Rd., Dover; professional services-counselor G.W. Reichrath, Inc., Mattress Rite Stores; 464 N. Dupont Hwy., Dover; retailer-various products GPRA Trucking LLC; 331 Topaz Cir., Dover; drayperson/mover Guzman Siding LLC, Miguel Guzman; 4538 N. Dupont Hwy., Dover; contractorresidential Hayward, Diane R., Corbeau Curieux Designs; 1300 S. Farmview Dr., Apt. B12, Dover; retailer-various products Link Construction LLC; 339 Rose Dale Ln., Dover; contractor-residential McAvelin Ltd.; 3500 S. Dupont Hwy., Dover; contractor-residential Mental Edge Counseling LLC; 1326 S. Governors Ave., Ste. C, Dover; professional services-medical office Mid State Athletics LLC; 1532 E. Lebanon Rd., Dover; professional and/or personal services Moffett, Matthew A., Modern Renovations; 145 N. Fairfield Dr., Dover; contractor-residential Quality Plus Auto Brokers; 2773 Fast Landing Rd., Dover; motor vehicle dealer Rifino, Carl C., C-N Construction; 126 Thornhill Ct., Dover; residential contractordeveloper Speedway LLC, Speedway #02812, 31 N. Dupont Hwy., Dover; retailer-petroleum

Mon.-Sat. 9 am - 9 pm • Sunday 10 am - 6 pm

Long Neck, DE Middletown Crossing Rehoboth, DE Milford, DE 30

302-945-2113 302-376-1616 302-226-2300 302-424-8373

Business Report | November 2015

Smyrna, DE 302-653-1515 Seaford, DE 302-628-1001 Or Any of Our 27 Locations! www.concordpetfoods.com

products Witcher, Hannah T., Jean Couchman Pepper; 915 S. State St., Dover; professional and/or personal services GEORGETOWN Bordes, Cassandra E.; 23871 Deer Run Ln., Georgetown; direct care worker Davis & Adams LLC, JD Shuckers in Georgetown; Lot 9, College Park Shopping Center, Georgetown; retailer-restaurant DE 142 LLC; 21582 Baltimore Ave., Georgetown; commercial lessor El Torito Restaurant LLC; 303 N. Race St., Georgetown; retailer-restaurant Gunshooter Enterprises LLC; 22957 Deep Branch Rd., Georgetown; manufacturer-various products Premier Staffing Solutions; 228 S. Bedford St., Georgetown; professional servicesemployment agent That Extra Hand LLC; 24400 Springfield Rd., Georgetown; contractor-residential GREENWOOD Carmona, Alfredo, Carmona Drywall & Painting; 1044 Abbotts Pond Rd., Greenwood; contractor-residential HARRINGTON Eastman, Denise J., Creations by Denise; 209 Old Airport Rd., Harrington; retailervarious products Hitmen Inc., Softball Shack; 324 Weiner Ave., Harrington; retailer-dry goods & apparel Lewis, James W. Jr., Lewis and Sons Mechanical; 112 Fleming St., Harrington; personal services-general repairperson LAUREL Blough, Wendy J., The Shirt Shop Etc.; 216 E. Front St., Laurel; retailer-various products Cannon, Danielle S.; 2201 Daniel St., Laurel; direct care worker Long, Rodney E. Jr., Delmarva Bath and Tile; 30499 Beaver Dam Branch Rd., Laurel; contractor-residential Long, Rodney E. Jr., Delmarva Bath and Tile; 30499 Beaver Dam Branch Rd., Laurel; contractor-residential/residential contractordeveloper Petersheim, Sam, Dutch Country Heirloom Furniture; 11233 Trussum Pond Rd., Laurel; retailer-furniture & fixtures Peterson, Lonnie Jr., Native Touch Tattoos; 11290 Trussum Pond Rd., Laurel; professional and/or personal services Waldridge, Abraham L., Waldridge Home Services; 12020 Lahoba Ln., Laurel; contrac-

tor-residential LEWES Balick & Balick LLC; 119 W. 3rd St., Lewes; professional services-legal office Cannacream; 16192 Coastal Hwy., Lewes; wholesaler-any products Demback, Denise D., Snap2it; 33044 E. Light Dr., Lewes; retailer-various products Difaxio, Gary F.; 17208 Chatham St., Lewes; professional and/or personal services Grooming Dales LLC; 33739 Marsh Rd., Lewes; professional and/or personal services Hazzards, Savannah’s Deli & Grill Inc.; 1141 Savannah Rd., Lewes; retailerrestaurant J&J Poultry Equipment, Restoration; 31641 Janice Rd., #A39, Lewes; contractor-residential Levis, Lindsey; 31432 Waters Way, Lewes; professional services-counselor Nook; 107 W. Market St., Ste. B, Lewes; retailer-dry goods & apparel Olkowski, Thomas F., Tom’s Treasures; 17208 Shiraz Ln., Lewes; retailer-various products Tienda La Estrella LLC; 17601 Coastal Hwy., Unit 5, Lewes; retailer-grocery supermarket Vantage Point Communications LLC; 23265 Horse Island Rd., Lewes; professional and/or personal services MILFORD Burton Insurance Group LLC; 793 Bay Rd., Milford; reconciliation purpose code Jones, Marques R., J1S Multi-Services; 618 Evans Dr., Milford; contractor-residential/professional and/or personal services Liu, Tammy, Ling Spa; 925 N. Dupont Blvd., Milford; personal services-health club/spa PS Shoppe, LLC, Petite Sweets; 20 Patrick Henry Ln., Milford; retailerrestaurant Tribbit, James, East PC Solutions & Computers; 2473 Canterbury Rd., Milford; professional and/or personal services Visan, Nikole, Visan Massage & Bodywork; 807 Parson Thorne Apts., Milford; professional and/or personal services-unclassified MILLSBORO BCB Travel Network, BCB Farms Inc.; 32930 Curley Dr., Millsboro; drayperson/ mover

Cato de Operating Inc., Millsboro Popeyes; 30261 Commerce Dr., Millsboro; retailer-restaurant Indian River Heating and Air Conditioning LLC; 38 Comanche Cir., Millsboro; contractor-residential Millsboro Automart II LLC, Millsboro Chrysler Dodge Jeep RA; 28362 Dupont Blvd., Millsboro; motor vehicle dealer Rocky Pizza LLC, Crust Bake and Pizza; 212 Main St., Millsboro; retailerrestaurant Wilson, Shelly R., Country Treasures; 30015 Eagle Point Dr., Millsboro; retailervarious products

SMYRNA Baker, Jonathan W., Baker’s Best Heating and Cooling; 1430 Twin Willows Rd., Smyrna; contractor-residential Froggy’s Industrial Supply Inc.; 370 N. Main St., Smyrna; wholesaler-hardware, plumbing & heating L. Lawson Services; 401 Kates Way, Smyrna; professional and/or personal services Libitzer, Aaron H, Bear Fabrication & welding; 1273 Duck Creek Rd., Smyrna; reconciliation purpose code Maffett, Daniel, Maffett Motorwerks; 18 W. Worthington Blvd., Smyrna; personal service-motor vehicle service Rivers, Thomas A., Rivers Services; 42 Streamside Cir., Apt. 6, Smyrna; personal service-motor vehicle service Robinson, Kelley M.; 125 Belmont Ave., Smyrna; direct care worker Roscoe, Kelly; 1990 Bryn Zion Rd., Smyrna; professional and/or personal services-unclassified SKM & Company LLC, The Leaping Lizards; 56 Artisan Dr., Unit 89, Smyrna; professional and/or personal services

SEAFORD Air Control LLC; 10785 Old Furnace Rd., Seaford; contractor-residential Food Lion LLC, Food Lion #2224; 22954 Sussex Hwy., Seaford; retailergrocery supermarket/retail E911 prepaid wireless services Peterson, Trent E., Pride Property Services; 320 N. Willey St., Seaford; contractor-residential Sandbur Transportation LLC; 26004 James Dr., Seaford; drayperson/mover

NOVEMBER 2015 CALENDAR Nov. 4- 1st Wednesday- Chamber Economic Development Council Meeting- 12 Noon-1 PM; Georgetown Wesleyan Church-Georgetown.

Special Presentation: Bob Stickels - Exciting new development project coming to Georgetown! Lunch is served. All are welcome!

Nov. 4- 1st Wednesday- Chamber Board of Directors’ Meeting - 4 PM; NEW CHAMBER OFFICE- 827 East Market St. in Georgetown. Call 856-1544 for more information Nov. 11- 2nd Wednesday- Chamber Breakfast Meeting-7:45 AM-8:45 AM; DEL TECH-Student Services Center, Executive Dining Room; $9 per person. Special Guest Presenter: TBA .

RSVP by Tues., Nov. 10th by calling 302-856-1544 or email karen@georgetowncoc.com. Stay afterwards for Del Tech’s 1 Million Cups presentation from 9-10 am.

Nov. 18- 3rd Wednesday- CHAMBER MIXER; 4:30-6:30 PM; Host: FISH ON! - 17300 N Village Main Blvd, Lewes; Enjoy great networking and expand your business reach! Call 302-856- 1544 for more information.

Nov. 25- 4th Wednesday- NO CHAMBER LUNCHEON Nov. 26- HAPPY THANKSGIVING - Chamber Office Closed.

Call Us If You Want to Grow Your Business

302-856-1544

302-856-1577 Fax

827 East Market St., P.O. Box 1, Georgetown, DE 19947

info@georgetowncoc.com www.georgetowncoc.com

31

Business Report | November 2015

RIBBON CUTTING - The Rehoboth Beach-Dewey Beach Chamber of Commerce held a ribbon cutting ceremony recently to welcome the Harry K. Foundation as new chamber members. The Harry K. Foundation was established in 2013 by Harry Keswani in an effort to raise money to alleviate food insecurity in the local Sussex County community. The Foundation donates 100 percent of the proceeds raised through its annual fundraising efforts to help alleviate the problem of food insecurity in southern Delaware. Their largest fundraising effort is the Foundation’s annual Christmas Ball. For more information or to volunteer, visit www.harrykfoundation.org or contact Karen Francis, community liaison, at karenfrancis@harrykjewelry.com or 302-226-0675. Shown from left are: back row: Sean O’Hagan, Adams Radio Group; Timothy C. Brown; Chris Rausch; Jeff Myers; Linda Jessop; Tim Buckmaster; Lynn Kokjohn Adams. Front row: Patty Burkentine, RBDBCC; Mary Lou Teitz; Karen Myers; Sonia Keswani; Harry Keswani; Meg Keswani; Laura Glascoe; Tarrie Miller; Karen Francis; Chris O’Hare; Patricia Ilczuk-lavanceau.

De • tailed [dee-teyld] Business requirements are always changing, becoming more complex. You want a firm that you can trust to give care and consideration to all aspects of your business. The Horty professionals are thorough, thoughtful and comprehensive in their approach to providing service. We see the big picture, but we pay attention to the details.

Redefining Service.

www.horty.com • 888.968.7168 Horty & Horty, P.A. • Certified Public Accountants and Consultants • Offices in Wilmington and Dover, Delaware

32

Business Report | November 2015

Vol. 19 No. 2 PRESIDENT

Bryant Richardson TREASURER

Carol Wright Richardson RIBBON CUTTING - Three Blonde Bakers celebrated their first successful summer season in Bethany Beach with a ribbon cutting ceremony recently with friends, family, customers and members of the Bethany-Fenwick Area Chamber of Commerce. Co-owner, Brittany Baker, cut the ribbon. The two sisters, Brittany and Cassidy, along with their mother, Ann, are the three blonde bakers who took ownership of the Home of the Original Fudge Factory this past spring. Delaware State Representative, Ronald E. Gray, attended the ceremony to express his support for small businesses as a longtime family friend of the Bakers. Cassidy is now at college while Brittany and Ann will maintain the business through the off season and prepare for next summer. Three Blonde Bakers is located at 108 Garfield Pkwy. in downtown Bethany Beach. For more information, visit www.fudgefactoryonline.com/.

PUBLISHER

Mike McClure

COMPOSITION

Elaine Schneider Tina Reaser Karen Cherrix

Send your business news and photos to mmcclure@mspublications.com.

December

VP OF MARKETING

Chris Redman

Business Report

SALES

Rick Cullen Greg English Mark Waterhouse

Reserve your spot in our December issue. Delaware’s most influential business leaders - our readers are developing growth plans for next year.

Marketing

C O N TA C T

Morning Star Publications 302-629-9788 951 Norman Eskridge Hwy. Seaford, DE 19973

Do you offer goods or services to help businesses reach their goals?

msbusinessreport.com

businessreport@mspublications.com sales@mspublications.com

Tourism Let our readers know where to go for

leisure or learning experiences.

Focusing on the ambition and innovation that make Delaware businesses unique

The Mid-Atlantic has lots to offer!

Along with a half page ad, we will include a 500 word arcticle about your business. With a third page ad, there will be a 250 word article. All articles will be written by our staff writer.

Contact Chris Redman today.

PLEASE RECYCLE THIS MAGAZINE

302.262.9137

email credman@mspublications.com 33

Business Report | November 2015

BUSINESS DIRECTORY ACCOUNTING Horty & Horty, P.A. Doug Phillips, CPA, Cr.FA 302-730-4560 cpainfo@horty.com 3702 N. DuPont Hwy. Dover, DE 19901 ADVERTISING Morning Star Business Report Mike McClure 302-629-9788 302-629-9243 fax www.msbusinessreport.com sales@mspublications.com 951 Norman Eskridge Hwy. P.O. Box 1000 Seaford, DE 19973

ARCHITECTS & ENGINEERS Davis Bowen & Friedel, Inc. Michael Wheedleton AIA Randy Duplechain P.E. 302-424-1441 302-424-0430 Fax www. dbfinc.com milford@dbfinc.com 23 N. Walnut St. Milford, DE 19963 BUSINESS BROKERAGE Landmark Commercial LTD Licensed in DE, MD and VA Don Blouch 410-827-7200 410-827-7790 fax www.landmark-commercial. com broker@landmark-commercial. com P.O. Box 158 Wye Mills. MD 21679 CHAMBER OF COMMERCE Bethany-Fenwick Area Chamber of Commerce Kristie Maravalli 302-539-2100 302-539-9434 fax www.bethany-fenwick.org info@bethany-fenwick.org 36913 Coastal Highway Fenwick Island, DE 19944

34

Central Delaware Chamber of Commerce Judy Diogo 302-734-7513 302-678-0189 fax www.cdcc.net jdiogo@cdcc.net 435 N. DuPont Hwy. Dover, DE 19901 Chamber of Commerce for Greater Milford Jo Schmeiser 302-422-3344 302-422-7503 fax www.milfordchamber.com 411 N. Rehoboth Blvd.

Milford, DE 19963 Georgetown Chamber of Commerce Karen Duffield 302-856-1544 302-856-1577 fax www.georgetowncoc.com info@georgetowncoc.com 827 E. Market St., PO Box 1 Georgetown, DE 19947 Lewes Chamber of Commerce Betsy Reamer 302-645-8073 Toll Free 877-465-3937 302-645-8412 fax www.leweschamber.com inquiry@leweschamber.com 120 Kings Hwy., P.O. Box 1 Lewes, DE 19958 Greater Millsboro Chamber of Commerce Amy Simmons 302-934-6777 302-934-6065 fax www.millsborochamber.com info@millsborochamber.com P.O. Box 187 Millsboro, DE 19966 Milton Chamber of Commerce Lisa Sumstine 302-684-1101 www.historicmilton.com chamber@historicmilton.com P.O. Box 61 Milton, DE 19968

Business Report | November 2015

Rehoboth Beach - Dewey Beach Chamber of Commerce & Visitor Center Carol Everhart 302-227-6446 302-227-2233 ext. 13 302-227-8351 fax www.beach-fun.com carol@beach-fun.com 501 Rehoboth Ave. Rehoboth Beach, DE 19971 Greater Seaford Chamber of Commerce Lynn Brocato 302-629-9690 302-629-0281 fax www.seafordchamber.com admin@seafordchamber.com 304 A High St. Seaford, DE 19973

CREDIT CARD PROCESSING First Merchant Services Ronald W. Burke 302-875-5645 302-875-0935 fax www.firstmerchantservices.biz rburke@firstmerchant.us 14034 Johnson Road Laurel, DE 19956

EDUCATION Delaware Technical Community College Corporate and Community Programs Christopher M. Moody, Director (302) 259-6330 302-259-6759 fax www.dtcc.edu/continuingeducation cmoody@dtcc.edu Carter Partnership Center 21179 College Drive Georgetown, DE 19947 University of Delaware Professional & Continuing Studies Tara Kee 866-820-0238 302-831-3292 fax www.pcs.udel.edu continuing-ed@udel.edu

FINANCIAL Bank of Delmarva Scott Rukowicz 302-875-5901 302-875-1766 fax www.bankofdelmarva.com srukowicz@bankofdelmarva. com 200 East Market St. Laurel, DE 19956 County Bank 7 Sussex County Locations 302-226-9800 302-226-3182 fax www.CountyBankDel.com 19927 Shuttle Rd. (Main Office) Rehoboth Beach, DE 19971 Del One Federal Credit Union 9 Statewide Locations Amy Resh 302-672-1492 302-739-1790 fax www.Del-One.org amy.resh@del-one.org 270 Beiser Blvd.

Dover, DE 19904 Delaware State Police Federal Credit Union Stephen Cimo 302-856-3501 ext. 120 302-856-2539 fax www.dspfcu.com scimo@dspfcu.com P.O. Box 800 Georgetown, DE 19947 Dover Federal Credit Union 302-678-8000 www.doverfcu.com mbrsvc@doverfcu.com 1075 Silver Lake Blvd.

Dover, DE 19904 Sussex County Federal Credit Union Sharee Coleman 302-629-0100 302-629-0966 fax www.sussexcfcu.com scoleman@sussexcfcu.com 1941 Bridgeville Hwy. Seaford, DE 19973

FUNERAL SERVICES Watson Yates Funeral Home Gary Yates 302-629-8561 302-629-7961 fax Front & King St. Seaford, DE 19973 GRAPHIC/WEBSITE DESIGN Dean Design Marketing Group Stephanie Whitcomb 302-542-9550 www.deandesign.com thestudio@deandesign.com 13 Water St. Lincoln, DE 19960 HEALTH Bayhealth Kent General Milford Memorial Pam Marecki 302-744-7013 302-735-3227 fax www.bayhealth.org pam_marecki@bayhealth.org 640 S. State St. Dover, DE 19901 Beebe Medical Center Kelly Griffin 302-645-3220 302-644-9032 fax www.beebehealthcare.org kgriffin@beebehealthcare.org 424 Savannah Rd. Lewes, DE 19958 Nanticoke Health Services Sharon Harrington 302-629-6611 302-629-3211 fax www.nanticoke.org harringtons@nanticoke.org 801 Middleford Rd. Seaford, DE 19973 INSURANCE Farnell & Gast Insurance Joe Gast, CPCU 302-629-4514 302-536-6257 fax www.averyhall.com jgast@averyhall.com cwilliams-wroten@averyhall. com

500 W. Stein Highway Seaford, DE 19973 IFS Benefits Patrick Fitzgerald Ryan Dunn Bob Sonchen 302-645-2356 302-645-5723 fax www.ifs-benefits.com 17527 Nassau Commons Blvd Suite 208 Lewes DE 19958 Lyons Companies David F. Lyons, Sr. David F. Lyons, Jr. Lew Harrington 302-227-7100 www.lyonsinsurance.com info@lyonsinsurance.com 19643 Blue Bird Lane, Unit 8 Rehoboth Beach, DE 19971 INTERNET SERVICE & WEB PAGE DESIGN Delmarva Digital Tim Smith 302-875-7700 302-875-8288 fax www.ddmg.net ddmg.netsales@ddmg.net 220 Laureltowne Laurel, DE 19956 INVESTIGATIVE & COLLECTION SERVICES Mohr Investigative Services, Inc. James W. Mohrmann 866-370-1004 www.mohrinvestigations.com jmohrmann@mohrinvestigations.com 9 East Loockerman Street, Suite 201 Dover, DE 19901 JEWELERS Holland Jewelers 302-947-1200 Celebrating 25 years in business!

20750 John J. Williams Hwy. Peddlers Village Lewes, DE 19958 www.hollandjewelersinc@ yahoo.com

LEGAL Sergovic, Carmean & Weidman, P.A Attorneys At Law John A. Sergovic, Jr. Shannon D. Carmean Leslie Case DiPietro 302-855-1260 302-855-1270 fax www.scdelaw.com 142 E. Market St. PO Box 751 Georgetown, DE 19947

PRINTING & PROMOTIONS Delmarva Printing & Design Darrell Fearin 410-749-6700 dmvprinting.com dfearin@dmvprinting.com Print Shack Inc. 302-629-4430 302-629-4056 fax www.printshackde.com 9203 Brickyard Road Seafod, DE 19973

Law Offices of Karen Y. Vicks, LLC 302-674-1100 888-598-8890 kvicks@vickslaw.com 500 W. Loockerman St. Suite 102 Dover, DE 19904 Smith Firm Michael R. Smith, Esq. Chad Lingefelder. Esq. Blake W. Carey. Esq. 302-875-5595 302-280-6592 fax 8866 Riverside Drive Seaford, DE 19973 302-703-6043 302-827-2046 fax 1917 Sea Air Avenue, Suite 2 Rehoboth Beach, DE 19971

REAL ESTATE Callaway, Farnell and Moore, Inc. 302-629-4514 800-966-4514 www.cfmrealestate.com admin@cfmnet.com 500 W. Stein Hwy. Seaford, DE 19973 Coldwell Banker Resort Realty Skip Faust 302-227-5000 office 302-745-8764 cell 302-227-5008 fax www.skipfaust.com skip@skipfaust.com 20184 Coastal Hwy. Rehoboth Beach, DE 19971

MARKETING & PUBLIC RELATIONS Hook PR Group Patricia V. Rivera 302-858-5055 www.hookpr.com patricia@hookpr.com 135 2nd Street, 2nd Floor Lewes, DE 19968

Long & Foster Real Estate, Inc. Bill Cullin 302-841-7147 800-462-3224, Ext. 117 www.DelawareBeachRE.com Bill.Cullin@LNF.com 37156 Rehoboth Ave. Rehoboth Beach, DE 19971

PORTRAITS Portraits In The Sand Dave Koster 302-226-9226 302-226-8424 fax www.portraitsinthesand.com businessreport@portraitsinthesand.com 110 White Oak Rd. Rehoboth Beach, DE 19971

YOUR BUSINESS Include your business in this directory.

Rates are low; the potential to reach thousands of business-minded customers is great.

Contact credman@ mspublications.com

35

Business Report | November 2015