Business Report MS
January 2014
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Business Report | January 2014
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Business Report | January 2014
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Business Report | January 2014
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inside
January 2014
Jennifer Norwood, Milton, is this year’s Sussex County employee of the year. Above, she poses with County Administrator Todd Lawson. Page 25
Fidelity Power Systems is one of the nation’s largest distributors of Kohler Generators and Power Systems. In this high-tech world, reliable emergency generators do more than just keep the lights on. Pages 16-17
CHAMBER LISTINGS
ENERGY
10
BUSINESS DIGEST
George Sherman 15
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KENT TOURISM REPORT
16
COVER STORY FIDELITY POWER SYSTEMS Helping to keep the lights on throughout the region.
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Fidelity Power Systems 16 Peninsula Oil 18 Emory Hill 20
NEXT THEME:
22
GUEST COLUMN The more you save, the more comfortable your retirement
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HEALTH
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BUSINESS LICENSES
On the Cover
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BUSINESS DIRECTORY
Jim Slechta, president, Fidelity Power Systems. Photo by Ron MacArthur
YOUNG PROFESSIONALS Call Chris Redman at (302) 629-9788 or credman@mspublications.com
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Business Report | January 2014
CHAMBER LISTINGS Chamber
Phone
Key contact
Dues*
Members
Fax
Bethany-Fenwick Chamber of Commerce
539-2100
Kristie Maravalli
$211
800
539-9434
Delmar Chamber of Commerce
846-3336
Diane Johnson $75
67
846-3336
Georgetown Chamber of Commerce
856-1544
Karen Duffield
$150
460
856-1577
Laurel Chamber of Commerce
875-9319
Don Dykes
$130
125
Lewes Chamber of Commerce
645-8073
Betsy Reamer
$210
432
645-8412
Milford Chamber of Commerce
422-3344
Jo Schmeiser
$165
310
422-7503
Millsboro Chamber of Commerce
934-6777
Amy Simmons
$150
260
934-6065
Milton Chamber of Commerce
684-1101
Lisa Sumstine
$150
120
684-1101
Rehoboth-Dewey Chamber of Commerce
227-2233
Carol Everhart
$210
1303
227-8351
Seaford Chamber of Commerce
629-9690
Paula Gunson
$150
340
629-0281
Central Delaware Chamber of Commerce
734-7513
Judy Diogo
$225
868
678-0189
Delaware State Chamber of Commerce
655-7221
Chuck James
$299
2800
654-0691
Delmarva Black Chamber of Commerce
450-4501
Clay Hammond
* Annual membership cost based on businesses with fewer than 10 employees. For Delaware State and Central Delaware chambers membership cost figure is for 1-5 members. For Delaware State Chamber special rate applies if business already belongs to another chamber.
Central Delaware Chamber earns 5-Star Accreditation
The United States Chamber of Commerce has awarded the Central Delaware Chamber of Commerce with 5-Star Accreditation for its sound policies, effective organizational procedures, and positive impact on the community. Accreditation is the only national program that recognizes chambers for their effective organizational procedures and community involvement. In order to receive accreditation, a chamber must meet minimum standards in their operations and programs, including areas of governance, government affairs, and technology. This extensive self-review can take 6 to 9 months to complete. “We are thrilled to have received this 5 Star Accreditation,” stated CDCC President, Judy Diogo. “As an organization we constantly strive to be the best chamber we can be for our members. Receiving this 5 Star Accreditation validates not just to us, but also to our members, that their chamber is providing services and assistance that is seen in the chamber world as progressive and cutting edge.” Local chambers are rated Accredited, 3-Stars, 4-Stars, or 5-Stars. State chambers are recognized as either Accredited State Chamber or Accredited State Chamber with Distinction. The final determination is made by the Accrediting Board, a committee of U.S. Chamber board members. 6
Business Report | January 2014
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Business Report | January 2014
The Freeman Stage receives 2013 Tourism Award The Freeman Stage at Bayside has been chosen from among 11 nominees by a panel of independent travel writers to receive the 2013 Southern Delaware Tourism Recognition Award. The award was presented on Dec. 11, at the Annual Southern Delaware Tourism Awards Luncheon held at The Cordrey Center in Millsboro. Tourism in Sussex County generates $850 million in revenue annually, second only to the county’s agriculture industry. This annual award recognizes an individual or organization that has made an outstanding and significant contribution to the enrichment of tourism in Sussex County in the year prior to October 2013. The Freeman Stage at Bayside, which opened in 2008, is a program of the nonprofit Joshua M. Freeman Foundation. It’s an open air performing arts venue located near Fenwick Island offering
Dole signs new lease
Dole Food Company will continue to do business at the Port of Wilmington for the next 15 years thanks to a new lease that will positively impact hundreds of jobs and secure a critical revenue stream for Delaware’s economy. Retaining Dole’s business was crucial not only to the Port but also to the State of Delaware. The company’s use of the Port for its cargo operations will continue to support 850 family sustaining jobs. “We have been at the Port of Wilmington for more than 30 years and this agreement with the Diamond State Port Corporation reaffirms our commitment to the people of Delaware, the longshoremen, our employees, vendors and customers,” said Stuart Jablon, vice president and general manager of operations for Dole Fresh Fruit. “Dole was the first containerized banana company importing here and now this is the largest fresh fruit import port in North America.” Dole is the Port’s largest customer, importing bananas, pineapples and other fruit and exporting forest products and general cargo. The lease and its two extension option periods, each 10 years long, will enable Dole Fresh Fruit Company, a Dole subsidiary, to continue its terminal operations at the Port of Wilmington through 2048.
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Business Report | January 2014
From left, Scott Thomas, executive director of Southern Delaware Tourism, along with staff and members of the board of The Freeman Stage at Bayside, Molly King, Sara Chase Carlson, Doug Phillips, Patti Grimes, Cathy Davis-Harmon, Robin Spangenberg, Virginia Esteban-Somalo, Bernadette Dowling and Melissa Rizer.
diverse programming including dance, live music, theatre and children’s programming from Memorial Day through Labor Day. Over 65% of the performances they offer are free to the public and students under 18 are always free (except for national touring acts). In addition to approximately 50 performances offered during the summer months, The Freeman Stage partners with other venues in Sussex County including Delaware Technical Community College in Georgetown, to present performances in the off season to underserved area populations. The program brought performances to over 10,000 students in 2012 through their offstage programs. In 2013 the Freeman Stage at Bayside welcomed over 38,000 patrons to its performances. Season ticket buyers this year represented 28 states. It’s the largest arts organization in Sussex County and the only organization to present national recording acts as well as multi-disciplinary programming. And the benefits of Freeman Stage programming extend beyond those enjoyed by patrons. In 2013, the venue returned
over $1 million dollars to the local economy in money spent over and above ticket prices. Kristie Maravalli of the BethanyFenwick Area Chamber of Commerce says that in a relatively short time The Freeman Stage has made a significant impact not only from a tourism standpoint but from an educational one as well. “The Freeman Stage at Bayside is truly a cultural beacon and a treasured resource in Sussex County.” Nominees for the 2013 Southern Delaware Tourism Award included: Ann Hilaman, vice president of the Lewes Historical Society; 22nd Annual Beach and Bay Cottage Tour, Bethany Beach, Friends of the South Coastal Library; BethanyFenwick Area Chamber of Commerce, 35th Annual Bethany Beach Boardwalk Arts Festival; Greer Stangl, marketing and outreach director, T.S. Smith & Sons; Historic Lewes Farmers Market; Lewes Dragon Boat Festival, hosted by Sussex Academy; Lewes in Bloom; Marcia Plotkin, president and CEO of Profusion, LLC; The Milton St. Patrick’s Day Parade Association; and
Scott Thomas, executive director of Southern Delaware Tourism, presents the 2013 Southern Delaware Tourism Recognition Award to Patti Grimes, executive director of The Freeman Stage at Bayside.
the Overfalls Foundation. Past recipients of the Southern Delaware Tourism Recognition Award include the Apple Scrapple Festival, Dogfish Head Brewery Tours, the Rehoboth Beach Film Festival, the Lewes Maritime History Trail, the Ocean to Bay Bike Tour and Nassau Valley Vineyards.
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Business Report | January 2014
BUSINESS DIGEST Bank merger agreement
WSFS Financial Corporation, the parent company of WSFS Bank, has signed a definitive agreement to merge with First Wyoming Financial Corporation. Following the merger, The First National Bank of Wyoming (FNB of Wyoming), the wholly owned subsidiary of First Wyoming Financial Corporation, will be merged with WSFS Bank. Headquartered in Wyoming, FNB of Wyoming opened in 1909 as an independent, locally-managed community bank serving central Delawareans with personal and business banking services. FNB of Wyoming reported approximately $307.7 million in assets and $249.7 million in deposits as of Sept. 30, 2013, and serves its customers from six branch locations. WSFS President and Chief Executive Officer, Mark A. Turner said, “Our partnership with FNB of Wyoming furthers many of our strategic goals, and meaningfully adds to earnings per share going forward while immediately maintaining tangible common equity. As an in-market combination, it significantly enhances our presence in Kent County, where the combined company will have the number two market share in deposits. As Delaware’s #2 SBA lender in 2013, FNB of Wyoming will strengthen our commercial and small business teams and add important relationships to our banking franchise.” For more information, visit www.wsfsbank.com.
Trinity named to top list
Global Trade Magazine, a U.S. based magazine for domestic companies doing business globally, has released their November/December issue containing a list of America’s Leading 3PLS divided into 12 specific categories. Trinity Logistics has been named among the top 3PLS in the Best Domestic Transportation Management category. Trinity was applauded for their commitment to communication in an excerpt of the article that reads, “The level of communication at Trinity Logistics is something that not only gives those customers peace of mind but allows them to explore every avenue in finding fair price points.” The full list of selected 3PLS can be seen in the November/December issue of Global Trade Magazine or online at www. globaltrademag.com.
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Business Report | January 2014
Delmarva Power fire safety
Delmarva Power’s Emergency Services Partnership Program recently donated much needed fire safety alarms to the Delaware State Fire Marshal’s Office and carbon monoxide detectors to the City of Wilmington Fire Department. The Delaware State Fire Marshal’s Office received 750, 10-year long-life fire safety alarms. The City of Wilmington Fire Department received 200 carbon monoxide alarms for residents who may not be able to afford them. “The ongoing partnership with Delmarva Power will allow us to deliver quality fire safety equipment throughout many communities and homes this year,” said Grover Ingle, Delaware State Fire Marshal. “This program benefits residents who need help the most.” The Lowe’s Home Improvement Center in the Brandywine Towne Center supplied the smoke alarms at a reduced cost to help support this effort. Since 2000, Delmarva Power has donated 18,750 regular smoke alarms; 1,042 special needs smoke alarms; and 1,850 carbon monoxide alarms to fire safety officials in Delaware and Maryland.
Project to train older workers
Delaware Technical Community College has been chosen to join the Plus 50 Encore Completion Program, a national effort to train 10,000 baby boomers for new jobs in health care, education and social services. Del Tech received a $15,000 grant to be used for students 50 and older. The program is sponsored by the American Association of Community Colleges (AACC). The college will assist adults in completing degrees or certificates in highdemand occupations that give back to the community. With many adults age 50 and over out of work or seeking to transition to a new career, the program offers skill updates and career makeovers for baby boomers. Eighty-nine percent of students participating in AACC’s Plus 50 Initiative told an independent evaluator that college workforce training helped them acquire new job skills, and 72 percent attributed landing a job to such training. For more information about the Plus 50 Initiative at AACC, visit plus50.aacc. nche.edu.
DCF opens new office
The Delaware Community Foundation has opened a new Kent County office on West Loockerman Street in Dover, formalizing work to increase the Foundation’s presence and outreach in central Delaware. With the addition of the Dover office, the DCF now has locations in each Delaware county. The DCF headquarters is in downtown Wilmington, and the Sussex County office is on The Circle in Georgetown. The DCF is opening the new Kent County office in partnership with the CenDel Foundation, a DCF fund that focuses on developing lasting charitable funds to benefit Central Delaware. The office will be staffed by a new DCF senior vice president for central Delaware, and a part-time administrative assistant funded by CenDel. “The new office will enable us to develop a more thorough understanding of the needs that exist in Kent County,” DCF President and CEO Fred Sears said. “The better we understand those needs, the better we will be at identifying resources to meet those needs.”
Antiques, collectibles shops
Southern Delaware Tourism has compiled and posted to its website a set of four itineraries aimed at making antiques and collectibles shopping in Sussex County easy for visitors. The itineraries cover four distinct regions of the county and it’s expected that each will take a two day visit to complete, allowing time for shoppers to enjoy leisurely lunches along their routes and do a little sightseeing. Each itinerary currently contains seven to nine shops and the tourism office expects to continue adding businesses as time goes on. Shop listings contain links connecting each shop to a map showing its location, telephone number, and website or Facebook page where available. There is also a link to obtain directions to the next stop along the route. The tourism office is seeking input from the community to augment the itineraries. Anyone who would like to suggest an antique shop to add is asked to email their suggestion to tinac@visitsoutherndelaware.com. View the itineraries at: www.visitsoutherndelaware.com/side-trips/antiquing-year-round-fun-southern-delaware.
RIBBON CUTTING
Tractor Supply Co.
Members of the Chamber of Commerce for Greater Milford recently attended a ribbon cutting and grand opening of Tractor Supply Co., located at 609 B DuPont Blvd. (Rt. 14), Milford. For more information about Tractor Supply Co. contact Store Manager Jay DeMore at 302-422-8157 or visit www.tractorsupply.com. Pictured, Laurel Business Report 12.17.13.pdf 1 Favata, 12/17/2013Store 12:05:08 PM from left: CCGM Board Member Terri Manager Jay DeMore, Milford Mayor Ronnie Rogers, Mrs. Rogers, employees Rachel Kroeger and Diana Hart.
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Business Report | January 2014
KENT TOURISM REPORT
Dover Downs Hotel & Casino is Employer of the Year Dover Downs Hotel & Casino has been recognized as an Employer of the Year by the Delaware State Rehabilitation Council and Division of Vocational Rehabilitation for the company’s efforts in hiring persons with disabilities. The award was accepted by Janie Libby, vice president of human resources and Pete Bradley, vice president and general manager of casino operations, at the awards luncheon held recently at the property. “We have found that the employ-
ment of individuals with disabilities has been a win/win,” said Libby. “We have gained highly productive, reliable employees.” Dover Downs Hotel & Casino also partners with DVR and Autism Delaware’s POW&R program to provide employment opportunities to individuals with disabilities. The POW&R program, funded by DVR, the Delaware Division of Developmental Disabilities and Autism Delaware, is a unique, community-based program with full-time staff members
dedicated to helping adults with autism spectrum disorders find and be successful at employment, volunteer activities and recreation. Dover Downs Hotel & Casino is also a member of the Delaware Business Leadership Network, an employer led non-profit that uses a B2B model offering education, training programs and resources to change attitudes and address concerns of businesses so that they learn how to proactively include people with disabilities in the workforce, marketplace and supplier diversity.
Ag Dept. receives award
The Delaware Department of Agriculture’s marketing team has been honored by the Delaware Food Industry Council for its work connecting farmers and grocers, including its annual marketing summit, a summer tour of Kent and Sussex County farms, and support to a produce distribution network. The department’s staff was presented with the Partnership of the Year Award. The department’s marketing staff specialists Jo-Ann Walston, David M. Smith and Holly Porter - work with the state’s agricultural commodity groups, farm organizations, farmers’ markets, on-farm markets, grocers and other retailers to increase sales opportunities for First State agricultural products. The Delaware Food Industry Council represents nearly 60 supermarkets and 9,000 store employees. This year’s First Rate/First State Summit, which brings together growers and buyers from grocers, school districts and other retail outlets or institutions, is scheduled for Jan. 30 in Dover. Contact the Marketing Section for more information at 302-698-4500.
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Business Report | January 2014
Risk Control
Captives
Workers Compensation
lyonsinsurance.com Wilmington 302.658.5508
Rehoboth 302.227.7100
Goodwill named to ‘Inspiring’ list in Forbes Magazine For the second year in a row, Forbes Magazine has named Goodwill one of “America’s 25 Most Inspiring Companies.” Goodwill, a social enterprise that serves the community with a mission of providing skills training and job placement funded by the sale of community donations, was included on the list for the first time in 2012. This year, Goodwill was ranked #19. The Forbes list was based on results from consulting firm Performance Inspired, Inc. that helps organizations elevate performance through the science of inspiration. The company surveyed 4,738 consumers and asked them to rank which five companies they find most inspirational. Goodwill of Delaware and Delaware County is one of 150+ Goodwill organizations mentioned in the Forbes article. Colleen Morrone, president and CEO for the local Goodwill organization, said the survey shows that those who support Goodwill feel good about being involved. “We are largely dependent upon the generous donations from the community and the loyal shoppers who frequent our 16 retail stores,” said Morrone. “This survey and the subsequent Forbes article show that local residents value their experience and what we do to serve the community. We use the funds generated from the sale of donated items to
Animal hospital is re-accredited
Seaford Animal Hospital Inc., owned by Dr. William C. Wade, has achieved the highest level of veterinary excellence after a thorough evaluation by the American Animal Hospital Association. The hospital, accredited since 1989, earned re-accreditation after a rigorous review of practice protocols, medical equipment, facility and client service. Wade purchased the hospital from Dr. Laurence L. Manogue in 1978. Since then, the full-service animal hospital has evolved to include a staff of 11 and the addition of ultrasound, acupuncture and laser therapy. Wade is a certified veterinary acupuncturist.
provide skills training and job placement opportunities for those in the community with barriers to self-sufficiency.” “The vision of Goodwill of Delaware and Delaware County is empower people, in order to strengthen families with the ultimate goal of building stron-
ger communities. And with more than 90 cents from every dollar we raise going to support our mission of helping improve lives through the “Power of Work”, Goodwill is providing individuals in our community with connections to work,” said Morrone.
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Business Report | January 2014
RIBBON CUTTING
Dad’s Workwear
The Greater Millsboro Chamber of Commerce recently held a ribbon cutting at Dad’s Workwear located at 30164 Commerce Dr., Millsboro. Pictured from left: Kevin Turner, chamber director; Janice Covey; Kris Adams, chamber president; Debbie Brittingham; Anissa Brittingham; Mitchell Brittingham; Mayor Bob Bryan; Amy Simmons, chamber executive director; Barbara Yung; Harley Yung (dog) and Randy Dell, chamber vice president.
Agents from Sussex County attend realty conference A contingent from the 1,300 member Sussex County Association of Realtors spent several days in the San Francisco area recently, participating in the annual conven- tion of the National Association of Realtors. “This annual gathering is a great oppor- tunity for the realtor community to come together, compare notes and further our education about the industry in a group setting,” said SCAOR 2013 president Bob McVey, whose term will conclude at the end of the calendar year. “It’s also impor- tant that Sussex County is represented on a national level. We have a unique market here in southern Delaware, a market that many realtors from around the country find an interesting study.” The gathering included more than 100 educational sessions, world-renowned speakers and scores of industry experts. This year’s theme was “Rise to New Heights,” meant to build on the positive growth enjoyed in the nation’s real estate markets in recent years. To read more about issues related to Sussex County’s real estate industry, visit SCAOR’s website at www.scaor.com. 14
Business Report | January 2014
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ENERGY
Be proactive to become energy smart By Carol Kinsley You’ve likely heard them before — tips on how to save energy — but they bear repeating. Energy saved is more than just money saved, it’s a step toward protecting our environment. Particularly in the winter, you want to stop air leaks. Check with a lit incense stick, smoke pen or just a candle next to your windows, doors, electrical switches and outlets, plumbing fixtures and ceiling fixtures. If the smoke stream travels horizontally, you may have located an air leak that needs caulking, sealing or weatherstripping. Close the fireplace damper when not in use. Check your dryer vent to make sure it is not blocked. Make sure you have enough insulation in your attic, ceilings, floors and crawl spaces. This one step, according to Peninsula Oil and Propane, can save 25 percent on your energy bills. Andy Cannon of George Sherman Corp. rec-
ommends you have your ductwork sealed and checked for leaks. “As much as 10 percent of air loss is due to duct leakage,” he said. That’s heating or air conditioning that isn’t getting to the areas where you need it. Cover single-pane windows with storm windows or replace them with more efficient double-pane “low-emissivity” windows. Replace door bottoms and thresholds with those that have pliable sealing gaskets or use draft dodgers. Maintain your HVAC system. Peninsula recommends that you change your heating, ventilation and air conditioning filter once a month to maximize your system’s performance, minimize the energy usage and ensure that the system keeps the inside of your home comfortable. Schedule an annual tune-up for your heat pump, furnace or boiler. Check to see that your refrigerator is set between 37 and 40 degrees and freezer section at 0 to 5 degrees. Don’t let frost build up more than one-quarter inch before defrosting.
Use cold water for small amounts of water from the tap. Placing the faucet in the hot position draws hot water even though it may not reach the sink. Energy efficiency counts in an office setting also, whether at home or business. The following tips are from a newsletter produced by Emory Hill: • Make it easy to recycle waste, including office paper. Provide easily accessible recycling bins and compost receptacles. • Use coffee mugs instead of disposable cups. • Use power management settings on computers. Use power strips that can be turned off when equipment is not in use. • Schedule errands and trips to minimize unnecessary driving. Use carpools when possible, and purchase energy-efficient vehicles. If you are designing a new building or, perhaps, renovating an existing building, hire firms that genuinely care about the environment.
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Business Report | January 2014
COVER STORY
Fidelity keeps generators running across Delmarva L
By Carol Kinsley
ike many of us, Jim Slechta of Fidelity Power Systems remembers when generators were called upon solely to provide emergency lighting when the power went out. That isn’t the case any more. With so much technology in both residential and commercial buildings that depends on electricity, people want to power the whole building, Slechta said. “Nowadays, power is such an issue. We have an aging, overloaded electric grid that no one is funding. On 9-11 we learned what happens in a terrorist attack, that we could lose a grid. A lot of it is life safety — so people can escape a building — but they also want to keep their business going.” That’s where Fidelity Power Systems comes in, as one of the nation’s largest distributors of Kohler Generators and Power Systems. Fidelity also does more maintenance and service on generators than most other competitors combined, Slechta said. Fidelity serves Maryland, Delaware, Virginia, West Virginia and the District of Columbia. “We offer a full line of commercial, industrial and residential emergency power systems, including stand-by generators, automatic transfer switches, paralleling switchgear, rental generators and replacement parts,” said Slechta, who is president and part owner of Fidelity. Slechta has been in the generator business his whole life. He started in
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Business Report | January 2014
Fidelity Power Systems, headquartered in Sparks, Md., recently opened a sales and service branch in Seaford. In business since 1945, Fidelity is a distributor for Kohler Generator Power Systems. Attending the recent ribbon cutting in the front row from left are: Fidelity Operations manager Charlie Hicks, Seaford city manager Dolores Slatcher, state Rep. Dan Short, Fidelity president Jim Slechta, acting Seaford mayor David Genshaw, Judy Murphy, Fidelity service coordinator, Fidelity sales rep Connie Langhans, Seaford assistant city manager Charles Anderson and Trisha Newcomer, also with the city of Seaford.The Seaford Fidelity office can be reached at 536-7655.
1975; went with Fidelity Engineering Corporation, based in Sparks, Md., in 1982, and started the generator division for the corporation then. Fidelity Power Systems works with local engineers when they’re designing new buildings to help size the appropriate generator system and pick a location. “Normally the generators we sell are about the size of a large automobile. We provide them for sewage pumping stations, potable water systems for towns, a lot of out-patient surgery centers and schools... They range from 8 kilowatts to 3 megawatts. It’s a long, involved sales process,” he noted. “Most jobs take years
to come to fruition.” Service, however, needs to be immediate. Fidelity has facilities in Springfield, Roanoke and Richmond, Va., and in Sparks, Md., and was expanding east. As the number of generators in use increased, working out of Baltimore wasn’t sufficient. “We decided we could give customers better service from the Shore,” Slechta said. “We needed a building, and a person to answer the phone, so we opened a branch in Seaford, at 25600 Business Park Drive,” he continued, adding that members of the service team often respond from their homes. “We have a lot of generators along the shore, in Ocean
In the top photo at left a Kohler Power Systems generator is positioned for installation. Fidelity Power Systems has all the equipment necessary for safe and precise installation. In the photo at top right is one of the highly trained technicians, whose knowledge and dedication make sure that the Fidelity Power Systems provide the best possible reliability in time of need. In the photo at right is the Seaford Fidelity Power Systems building that opened this past fall.
City and Bethany Beach, for example — high rises, water treatment plants, poultry processing ... there are generators everywhere! People can’t be left six hours without a generator. They need power.” Fidelity’s award-winning service team
is staffed with factory-trained and authorized service technicians who can handle any kind of generator, any brand, any size. To schedule service for your generator, or to inquire about a generator system for your building, call 800-787-6000 or
visit fidelityengineering.com. Slechta noted that Fidelity does sell a line of home stand-by generators, but only to dealers, who then market them to homeowners and provide service for them.
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Business Report | January 2014
ENERGY
Peninsula Plumbing, Heating, HVAC, Oil & Propane offers businesses top energy-efficient equipment and more By Carol Kinsley Many commercial establishments, such as hotels, motels and restaurants, use propane in the same way a homeowner does: for space heating, water heating (including pools) and cooking. Peninsula Plumbing, Heating, HVAC, Oil & Propane, based in Seaford, promotes propane as “exceptional energy, clean and efficient.” • Space Heating - Propane will help keep your customers comfortable. Ultra efficient gas heating equipment can be used in an array of heating applications, including central or zone, forced air and radiant systems. • Water Heating - Propane heats water nearly 40 percent faster than electricity. A tankless propane water heater, compared to a standard electric water heater, can reduce energy costs by more than 60 percent and reduce greenhouse gas emissions by up to 61 percent. • Cooking - With its instant response and variable flame, only gas gives chefs the heat they want and the control they need for better cooking. And today’s new energy efficient gas cooking equipment makes gas even more economical to use. Propane gas lets your customers live, sleep and dine in comfort while keeping energy costs down. Business establishments, office buildings, town
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Business Report | January 2014
home communities and other clients who purchase
in large volumes can realize even greater savings on commercial propane service. Call 629-3001 today to see if you qualify. Tell them you read it in the Business Report! HVAC service and dumpsters for commercial use are also available to businesses. More information is available on Peninsula’s website, www.penoil.com. Since 1935, Peninsula has been offering home heating options to families throughout the Delmarva Peninsula. Peninsula doesn’t just deliver propane heat, oil heat, or alternative heating fuels to your home or business. The company builds long-standing reputations of respect and trust, home by home, family by family, business by business. Established in 1935 by Emory Willey as Peninsula Oil, the company was built on the values of dependability, service, quality and value. There have been changes in the past 80 years. Leadership in the company has been handed down from generation to generation and is now headed by John Willey II. Peninsula also now offers more products, more services and more conveniences than ever before, including plumbing and trash collection. But one thing hasn’t changed. Peninsula continues its longstanding commitment to complete customer satisfaction and community involvement. Make a call. See what Peninsula can do for you.
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Business Report | January 2014
ENERGY
Emory Hill works to be environmentally friendly By Carol Kinsley Other companies might be green with envy to have the reputation Emory Hill has for being a “green” company. Emory Hill, a full-service commercial real estate and construction firm is “top to bottom focused on being environmentally friendly in all five of our departments,” said Michele Chynoweth, marketing director. From construction to property management and maintenance to brokerage, “Emory Hill Companies as a whole care about the environment and staying abreast of current and future capabilities to protect it.” Chynoweth continued, “We make every effort to engage in innovative green projects. For example, we built the Energy House at Del Tech’s Owens Campus in Georgetown which was Delaware’s second LEED Platinum project, the highest LEED award you can get.” The Energy House showcases many of the newest environmentally progressive products on the market today and is a “green” classroom or teaching laboratory where students can learn to develop and/or implement various green technologies. The facility utilized state-of-the-art “green” products and systems including storm water management, irrigation systems, solar electricity, geothermal heating and cooling systems, LED lighting, bamboo flooring, an operating windmill, drought-resistant landscaping and more. Emory Hill & Company also recently constructed the new, state-of-the-art Juvenile Multi-Purpose Education building on the campus of the Ferris School for Boys juvenile detention facility just outside Wilmington for the Delaware Children’s Department, which is now seeking LEED Gold certification for the facility and held a ribbon-cutting in mid-December attended by Governor Jack Markell. In addition, Emory Hill & Company has also built to LEED standards several Royal Farms stores in Delaware, including the newest in Bear, and those in
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Business Report | January 2014
Dover, Glasgow and Georgetown. The contract for another in Ocean View was recently awarded to Emory Hill. “Emory Hill Construction is one of the leading construction firms in the state when it comes to green energy, sustainability and LEED standards,” Chynoweth said, citing the construction division’s use of energyefficient insulation, high performance windows, renewable energy such as solar heating, day lighting, natural cooling and the collection and reuse of wastewater runoff. “We also protect trees and topsoil during site work and we use durable, locally produced, salvaged and/or recycled products and materials whenever possible.” All of the firm’s departments are striving toward environmentally friendly practices. “We’re big on recycling on all the properties we manage and maintain,” Chynoweth said. “Our maintenance team has gone paperless using a program called WorkSpeed. All orders go through electronically, and maintenance responds within 24 hours. It’s highly efficient. The maintenance team also installs energy efficient products and systems whenever possible including LED and high efficiency lighting and energy efficient HVAC systems. “Our broker division also has ‘green’ practices. We are striving for clients to use renewable energy, which can reduce energy costs and increase property value,” she said. “Through our affiliation with NAI Global, we provide energy audits to promote energy efficiency by recommending the retrofitting of buildings with efficient technologies, promoting solar, wind and geothermal energy, Energy Star appliances and LEED certification. It saves money for our clients — buyers, sellers, landlords and tenants. This is true for our brokerage office in New Castle as well as Lewes, where we just celebrated our one-year anniversary of doing business downstate.” For more information on LEED or green projects undertaken by Emory Hill, visit www.emoryhill.com or call Chynoweth at 302-322-9500.
Beware of the ‘Green Dot’ scam
Delmarva Power reminds home and business owners to practice safety when someone claiming to represent a business contacts them either in person or by telephone, especially during the holiday season. Recently, Delmarva Power has been alerted to a “Green Dot” scam. Information from law enforcement officials and other utilities has indicated that “scammers” are targeting not only residents, but also commercial businesses. It has been reported that “scammers” are telling business owners that the location’s electric service account is delinquent and it will be shut-off for non-payment unless the business purchases a “Green Dot Money Pack” for a specific amount dictated by the “scammer” from stores including CVS, Rite Aid and WaWa. Victims are then given instructions to call a “scammer” telephone number with the card’s account number and pin. Once the “scammer” obtains the card’s identifying information, the value is then downloaded, swept and stolen. These transactions are untraceable. Many companies, including Delmarva Power, will contact customers in person or via phone. If someone claims to represent a company, whether the company is Delmarva Power or another entity, it is important that customers take precautions to verify the person is affiliated with the company, especially if that person is requesting an immediate monetary payment. When addressing past due accounts Delmarva Power never endorses a specific form of payment. Instead, multiple payment options are always given to the customer. Delmarva Power advises customers to ask for official photo identification from any person who shows up at their door. Employees from reputable companies, such as Delmarva Power, will carry official company identification cards. If proper identification cannot be produced, customers should notify police and the company with whom
the individual claims to be associated. Similarly, if someone calls saying they represent a certain company, customers should ask them to verify their identity and affiliation. If customers have any doubt about the validity of a person’s claim to represent Delmarva Power, they should call the company immediately at 1-800-375-7117.
Give the ‘Gift of Energy’ this year
This holiday season you can help Delmarva Power customers who are having difficulty paying their energy bills by giving them the Gift of Energy. To purchase a Gift of Energy, visit www.delmarva.com and click “Gift of Energy.” You also can pay for a Gift of Energy in person at one of the company’s participating Customer Service Centers. The program is available to Delaware and Maryland customers. The program works like this: • Either visit www.delmarva.com, and click “Gift of Energy” and fill out the form or visit a Delmarva Power Customer Service Center in Delaware; • Provide customer service with the name and address of the person for whom you’re buying the Gift of Energy; • Make a payment via check or credit card on that person’s account; • Through Jan. 15, 2014, participants will receive a holiday greeting card to give to that special someone, compliments of Delmarva Power. You may also buy a Gift of Energy at the Wilmington Customer Service Center, New Castle Regional Office or Millsboro Customer Service Center. For more information, visit www.delmarva.com.
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Business Report | January 2014
GUEST COLUMN The more you save, the more comfortable your retirement By John Fay, CPA Lots of Delawareans are working for themselves these days. According to the U.S. Census Bureau, more than 55,000 residents of the state considered themselves selfemployed in 2011 and their businesses generated more than $2.9 billion in receipts. Some work full-time, others part-time; for some, self-employment is a second job. The most popular job categories include real estate, professional services, construction and retail. Regardless of the occupation, that’s a lot of people who are relying on their own skills not only to pay their bills but also to set aside a little something for whenever they’re ready to retire. And they have to figure out their retirement options on their own. Yes, there are choices, and fortunately they are easy to set up. The most common retirement accounts for the self-employed are the SEP IRA, the SIMPLE IRA and the Individual 401(k). All three have two benefits in common: income deposited in these accounts generates an up-front tax break, and the money in the accounts grows tax-free until it is withdrawn. Each plan has its advantages, but the SEP IRA (SEP stands for “simplified employee pension”) is the favorite of most sole proprietors because record-keeping is simple and the contribution limits are generous. Almost any bank, mutual fund sponsor or brokerage firm will set up a SEP and annual account fees, if any, are very low. You are allowed to contribute up to 25 percent of your net self-employment income with a maximum contribution of $51,000 for 2013 or $52,000 for 2014. Effectively, the contribution percentage is closer to 20% of net income. The SEP also offers exceptional flexibility in making contributions. While many retirement experts recommend making deposits on a regular schedule, those who use a SEP can easily make adjustments right up to the April 15 federal tax return filing deadline. If you’ve had a good year and want to maximize your tax write-off, calculate your maximum allowable contribution when you’re preparing your tax return. If your income didn’t meet your goals or you had larger than expected expenses during the year, decide what you can afford to set aside and deposit that amount on or before the April 15 due date, including extensions. The ability to make significant contribu-
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Business Report | January 2014
tions for your own retirement through a SEP plan, however, can become a detriment if you hire employees for your business. That’s because you must make the same percentage contribution into each eligible employee’s account as you make into your own. It becomes harder to set aside that 25 percent maximum for yourself if you must do the same for each of your employees. Note, however, that employees must be 21 or older and have worked for your business for three of the past five years and have received compensation of at least $550 to qualify for the plan. If you have employees on your payroll, the SIMPLE IRA (SIMPLE stands for savings incentive match plan for employees) may become a better option, but the rules governing contributions are not nearly as simple to explain as the plan’s name. In a SIMPLE IRA, employees choose how much of their compensation they wish to contribute the plan and the employer has a choice of how to make contributions into employees’ accounts. The employer can contribute 2 percent of compensation for all employees, regardless of whether they make their own contributions, or make a dollarfor-dollar match of up to 3 percent of compensation. The percentage of the employer’s contribution can vary from 1 to 3 percent; however, the minimum 1 percent match is permitted for only two years in any consecutive five-year period. Also, there is a $12,000 limit on employee contributions for both 2013 and 2014. For an employer hoping to build his own retirement account, the SIMPLE IRA is hardly as attractive as the SEP. For example, a sole proprietor with income of $100,000 could make a maximum SEP contribution of $25,000. With a SIMPLE IRA, the maximum would be $15,000 — $12,000 from salary, plus $3,000 as the 3 percent employer match on $100,000. (SIMPLE IRA participants age 50 and up are allowed to make “catch-up contributions” of up to $2,500.) The third option, the individual 401(k), sometimes called a Solo-401(k), is appealing to individuals who have no employees and who are in a position to set aside a significant portion of their compensation for retirement. Its generous compensation formula lets you sock away more money at a lower income level than you could with a SEP. With an individual 401(k), the sole proprietor can make contributions as both employee and employer. The employee
contribution can be up to $17,500 plus an employer contribution of up to 20 percent of self-employment income or 25 percent compensation (whichever is less). The employee contribution can be up to 25 percent of compensation, as defined by the plan’s guidelines. Together, the employer and employee contributions have a maximum of $51,000 for 2013 and $52,000 for 2014. (Participants age 50 and up are allowed to make “catch-up contributions” of up to $5,500.) In addition, the owner’s spouse, if he or she derives income from the business, can also participate at the same contribution levels. To see the comparison with a SEP, consider this example. For 2014, to reach the maximum $52,000 contribution, a SEP participant would need self-employment income of $208,000. A solo 401(k) participant could make the same contribution from earnings of $172,500 $17,500 for the employee contribution plus $34,500 as the maximum 20 percent employer contribution. As with the SEP, solo 401(k) participants have the flexibility to determine how much they will contribute each year. If earnings are high, you can maximize savings; if it’s a bad year, save only what you can afford. There are three other points worth noting on the individual 401(k). Like IRAs, there are traditional and Roth versions. With the Roth version, contributions are paid from taxable earnings and there is no taxation on funds when they are withdrawn. Also, it is possible to borrow against funds in your account. Finally, if the value of your solo 401(k) exceeds $250,000 at the end of the year, you must file Form 5500-SF with the Internal Revenue Service. Once you determine the plan that’s best, you can dig into the other complexities, like determining the best allocations for the funds you are investing. No matter what you choose, remember this: the more you can save for your retirement, and the sooner you start, the more comfortable your retirement will be. About the author John Fay is a director with Horty & Horty, P.A., a Delaware accounting firm with offices in Dover and Wilmington.
Active Shooter Exercise
Beebe Healthcare held an active shooter exercise at its Medical Center in Lewes on Thursday, Dec. 12. The exercise was a collaboration between state, county and local agencies, including Delaware State Police, Lewes police and fire departments and Sussex County Emergency personnel. During the exercise, the medical center continued to operate as normal and patient care was not affected.
Wright joins Bayhealth
Bayhealth welcomes orthopaedic surgery physician assistant Lauren Wright to Bayhealth Orthopaedic Surgery. Lauren Wright received her bachelor of science degree in biobehavioral health from The Pennsylvania State University and her master of medical science degree in physician assistant studies from Arcadia University. Wright previously worked at Bayhealth as a physician assistant in the Emergency Department. Wright is a member of the Delaware Academy of Physician Assistants and the American Academy of Physician Assistants. She is certified in basic and advanced life support through the American Heart Association.
RIBBON CUTTING
Cogitation
The Rehoboth Beach-Dewey Beach Chamber of Commerce (RBDBCC) held a ribbon cutting ceremony recently for Cogitation. At Cogitation, Kevin McCourt, a career media and association executive, provides a resource for local organizations to outsource a single project or to gain ongoing support of their goals in marketing, digital media and management. For more information, visit www. CogitationLLC.com or email Kevin@McCourt.com. Pictured from left: Linda Mills, RBDBCC; Patty Burkentine, RBDBCC; Kevin McCourt, Cogitation; Joy Kidd, RBDBCC.
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Beebe Healthcare’s Breast Health Program was granted a three-year/ full accreditation designation by the National Accreditation Program for Breast Centers (NAPBC), a program administered by the American College of Surgeons. It is the only program in Delaware to receive a three-year accreditation from NAPBC to date. Beebe’s breast-care experts provide comprehensive breast care for both women and men, and treat a wide range of breast conditions. Accreditation by the NAPBC is only given to those centers that have voluntarily committed to provide the highest level of quality breast care and that undergo a rigorous evaluation process and review of their performance. Beebe’s Breast Health Program has also been designated a Breast Imaging Center for Excellence by the American College of Radiology. For more information about the National Accreditation Program for Breast Centers, visit www.accreditedbreastcenters.org.
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Business Report | January 2014
Realtors Association inducts leadership team members
EDDENS RECEIVES AWARD - Peggy H. Eddens, WSFS executive vice president and chief human capital officer, was honored by Delaware Today magazine as a recipient of the “Women in Business” award. Eddens was one of 33 women honored for their leadership during an annual luncheon in Wilmington, on Dec. 3. A downstate luncheon was held in Ocean View on Dec. 5. Each year, Delaware Today highlights accomplished businesswomen for their leadership and outstanding accomplishments throughout the Delaware community.
NICKLE ELECTRICAL RECEIVES TWO AWARDS - This year Nickle Electrical was awarded two Excellence in Construction awards from the Associated Builders and Contractors Delaware chapter. This brings the company’s total ABC awards count to 28. The project given an award at the Excellence level was a fit-out and renovation in Newark for Hosting.com, a web hosting company that provides 24/7 technical support, cloud assistance, and other specialized services to more than 4,000 customers across the country. Hosting.com Operations Manager Turner Huffaker, Estimator James Vanderslice, Project Manager Dave Schreffler and Foreman Kevin Sheldon accept ABC Excellence Award for Hosting.com project. A major remodel of Howard High School of Technology in Wilmington was given the second award at the Merit level. 24
Business Report | January 2014
Members of the Sussex County Association of Realtors (SCAOR) recently announced their new board of directors for the 2014 calendar year. The incoming directors of the long-time association were named during the organization’s annual banquet on Friday, Dec. 6, this year held at the Boardwalk Plaza Hotel in Rehoboth Beach. Taking the reigns of Sussex County’s real estate trade association for the upcoming year is Brad Riedle, a longtime realtor with Coldwell Banker Resort Realty in Rehoboth Beach. Riedle takes over the leadership position in SCAOR from Bob McVey, a coastal realtor/ broker who saw the organization through a year that featured continued and sustained growth in southern Delaware’s real estate markets. Sales were up significantly in each of the first three quarters of 2013 from the year prior, just as they were the previous year, and are expected to be up in the fourth quarter as well when data is released by SCAOR in the next few weeks. Members of SCAOR’s new board of directors will officially begin their duties with the organization on Jan. 1, and will continue in their new roles until the final calendar day of 2014. The complete board of directors includes: President – Brad Riedle, Coldwell Banker Resort Realty, Rehoboth Beach President-Elect – Fred Dean, Remax Associates, Lewes 1st Vice President – Tim Riale, Riale Realty, Harbeson 2nd Vice President – Debbie Brittingham, Southern Delaware Realty, Laurel Treasurer – Susan Giove, Mann & Sons, Rehoboth Beach Past President – Bob McVey, Mann & Sons, Rehoboth Beach Director – Bill Lucks, Sperry Van Ness, Rehoboth Beach Director – Bill Ferreri, Bay Coast Realty, Rehoboth Beach Director – Marie Cahill, Connor & Jacobsen Realty, Inc., Bethany Beach Director – Paula Castiglione, Jack Lingo Realty Inc., Rehoboth Beach Director – Chris Lind, Indian River Land Co., Millsboro Director – Nora Martin, Remax Realty, Rehoboth Beach The responsibilities and objectives of SCAOR’s board of directors are many-fold and focus on successfully promoting real estate and home ownership in Delaware’s southernmost county. SCAOR is a resource for the public, as well as a recognized advocate for property rights and property owners in Sussex County. The association also monitors legislative issues on the local, state and national levels that may impact home ownership in the area.
Soy exports hit record for value
The U.S. soy industry has exported 1.7 billion bushels of U.S. soy to customers around the world in the 2012-13 marketing year, which ended Sept. 30. The value of these exports comes to a record of more than $28 billion, a 19 percent increase from 2011-2012. The final figures show farmers continue to meet customer demand for a reliable supply of quality products. According to the U.S. Census Bureau, this total includes more than 1.3 billion bushels of whole U.S. soybeans, meal from 454 million bushels of U.S. soybeans and oil from 186 million bushels, which represents 56 percent of U.S. soybean production from last year. “The reliability and quality of the U.S. soy supply are just a few reasons that customers keep buying U.S. soybeans, meal and oil,” says Jared Hagert, soybean farmer from Emerado, N.D., and United Soybean Board (USB) farmer-leader. Soy exports for the 2013-2014 marketing year are off to a good start with 87 percent of the total 2014 export forecasts already sold. Top buyers of whole U.S. soybeans in 2013 include: • China: 772 million bushels of U.S. soybeans • Mexico: 98 million bushels of U.S. soybeans • Japan: 63 million bushels of U.S. soybeans
Jennifer Norwood, Milton, is this year’s Sussex County employee of the year. Above, she poses with County Administrator Todd Lawson.
Milton woman is employee of the year Sussex County has named Jennifer A. Norwood of Milton the 2013 employee of the year for county government. County council President Michael Vincent announced this year’s winner during the recent annual Mildred King Luncheon for the county’s approximately 500 employees. Norwood was selected by her co-workers from a field of four employees, all quarterly winners this past year. Norwood, this year’s third-quarter winner, received a standing ovation from employees as she was presented with a plaque. “I’m honored and humbled that my coworkers have recognized me with this award,” said
Norwood, who is a clerk in the Planning & Zoning office and the recording secretary for the county’s Board of Adjustment. “I don’t feel I do anything out of the ordinary or that I’m special. I just try to work hard each day, and treat people like I would want to be treated.” County administrator Todd F. Lawson commended Norwood for more than 22 years of service. He praised her for her professionalism, friendly personality, and sense of humor, as well as her willingness to go above and beyond to help the public and her fellow employees. Norwood began her career with the county government in 1991 as a clerk in the assessment division.
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Business Report | January 2014
RIBBON CUTTING
Coldwell Banker Resort Realty
The Chamber of Commerce for Greater Milford, along with City of Milford Councilman Bryan Shupe, friends and family recently celebrated a ribbon cutting and grand opening celebration for Coldwell Banker Resort Realty. They are located at 711 N. DuPont Hwy., in the Teal Creek Plaza, Milford. For more information regarding Coldwell Banker Resort Realty, call 422-8200 or visit www.cbanker.com. Pictured from left, back row: Emmett Venett; Amy DeBenedictis; Mickey Mateo; Wanda Rash. Front row: Chrissy Steele; Joanne Milton; Donna Stalvey; Bryan Shupe, City of Milford councilman; Bruce Plummer, Coldwell Banker COO; Terri Favata, Coldwell Banker broker manager; Kathy Newcomb; Karen Divel; Rick Bennett; Angela Dory, CCGM vice president.
RIBBON CUTTING
Milford Gallery
The Chamber of Commerce for Greater Milford (CCGM) recently attended a ribbon cutting and grand opening of the Milford Gallery, located at 945A N. DuPont Hwy., (Rt. 113 South), Milford. For more information about Milford Gallery and rental opportunities, contact Franco La Ragione at 302-745-1864 or mamamarias@aol.com. Pictured from left, back: City of Milford Manager Richard Carmean, Brendon Warfel, CCGM Board Members Jaime Sharp and Terri Favata. Front: City of Milford Mayor Ronnie Rogers, Mrs. Rogers, Franco La Ragione, Giuseppe and Rosalia La Ragione, Salvatore La Ragione, Representative Jack Peterman.
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Business Report | January 2014
302-856-1544 | info@georgetowncoc.com www.georgetowncoc.com
Jan. 1 - 1st Wednesday- NO Chamber Economic Development Council Meeting - HAPPY NEW YEAR! Chamber CLOSED Jan. 1 - 1st Wednesday- NO Chamber Board of Directors Meeting - HAPPY NEW YEAR! - Chamber Office CLOSED Jan. 8 - 2nd Wednesday- Chamber Breakfast Meeting-7:30-8:30 am at the SCAOR Office, 23407 Park Ave. in Georgetown Special Guest Presentation– Primeros Pasos; $9 per person. RSVP by Tues. Jan. 7th by calling 302-856-1544. Jan. 8 - RESCHEDULED Chamber Board of Directors Meeting – 4:00 pm- Georgetown Wesleyan Church - No. Bedford St., Ext. in Georgetown- 1st Meeting of the 2014 Officers & Directors. Jan. 15 - 3rd Wednesday- Chamber Mixer 4:30-6:30 pm. Hosted by TBA; A ‘business after hours’ event to network, mix & mingle. For more information call 856-1544. Jan. 22 - 4th Wednesday- Chamber Luncheon, noon-1pm at the CHEER Center on Sand Hill Rd. in Georgetown. Special Presentation by Dr. Susan Bunting for The League of Women Voters: “Common Core Standards;” $10 per person. RSVP by Tues., Jan. 21 by calling 856-1544.
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Business Report | January 2014
HEALTH
BEEBE HONORED BY AHA - Beebe Healthcare has been awarded the American Heart Association’s Mission: Lifeline Quality Achievement Award for heart attack care. The award recognizes the swift action taken by Beebe’s multidisciplinary team of physicians, nurses and other emergency personnel when treating a patient with symptoms of a heart attack. Since January 2011, the average time from the moment a patient arrives at Beebe’s medical center in Lewes experiencing a heart attack to that patient receiving the medical care needed to restore blood flow to the heart is 59 minutes (national standard is 90 minutes or less). The Silver Award is the highest honor Beebe was eligible to receive at this time. Hospitals involved in the program for more than two years are eligible for the gold award. Beebe will be eligible for gold next year. Shown during the award presentation and celebration, from left: Lynn Amey, Rita Jackson, Dr. Ehtasham Qureshi, Dr. Kevin Bristowe, Marcia Rogers holding the cake, Susan Bunting, Beth Richardson, Eileen Wimsatt and Cary Rutherford.
Nanticoke Memorial Hospital first to provide online images Radiologists at Nanticoke Memorial Hospital have become the first in Delaware to include links to images in the reports they deliver through the Delaware Health Information Network (DHIN). With Vital Images, Inc.’s universal viewer, VitreaView, secure links to the actual images are embedded in the radiology written reports. Those links provide immediate access by the physicians providing follow-up care once the radiology report is signed. “As a family practice doctor, I want to see the x-ray or scan myself so that I can better understand what’s there,” said Dr. Jan Lee, DHIN CEO. “Written reports are important; but, if there’s a questionable area on a scan or even a broken bone, I want to see it, show it to the patient, and decide for myself the best course of action.” This new offering comes after several months of planning and testing through cooperation with Nanticoke, Vital Images, Inc. and DHIN. Written radiology reports have been available through DHIN’s community health
28
Business Report | January 2014
record since the health information exchange launched in 2007; but the actual image has had to be physically delivered or mailed to a physician’s office from the hospital. Physicians can now simply click on a link and the x-ray or image can be viewed directly on their computer screen. This can be expanded in the future to include photographs which could be used for pre-hospital visit assessments, dermatology consults and to provide warning to the emergency department what is coming their way. All acute care hospitals in the state of Delaware participate with DHIN as data senders. In addition to Delaware hospitals, most laboratory and medical imaging firms participate in DHIN, delivering their results through the network. Over 14 million deliveries of medical results and reports are made through DHIN each year, helping medical professionals provide better care more efficiently. Nanticoke is the first to make radiology images available through DHIN.
Severs receives Regent’s Award
Jane Severs, FACHE, director of Bayhealth’s Patient Access Department, received the American College of Healthcare Executives Early Careerist Award at the Delaware Healthcare Association’s Fall Forum, held in Dover. The award recognizes ACHE members who have made significant contributions to the advancement of healthcare management excellence and the achievement of ACHE’s goals. Members are evaluated on leadership ability; innovative and creative management; executive capability in developing their own organization and promoting its growth and stature in the community; participation in local, state, or provincial hospital and health association activities; participation in civic/community activities and projects; participation in ACHE activities; and interest in assisting ACHE in achieving its objectives. Severs has been an ACHE member since 2005 and is the current chair of the Delaware Local Program Council. She has been instrumental in assisting ACHE with best practice initiatives in the formation of local program councils.
Bayhealth welcomes new director
Bayhealth welcomes Frank J. Taormina, CPP, CHPA, CLSD, as the director of safety and security. Taormina will provide leadership and oversight of Bayhealth’s Safety and Security Department and serve as Bayhealth’s safety officer and chair of the environment of care and emergency management committees. He is an author, educator and law enforcement and security professional with demonstrated experience in high level security and law enforcement arenas. A New York City police officer for more than 20 years, Taormina worked in special operations and in the mounted officer unit. After retiring, he transitioned into health care security at Maimonides Medical Center in New York City. He also directed security at Jacobi Medical Center, NYU Medical Center & School of Medicine, and Jewish Home Lifecare, all of New York City. He also directed security efforts at the Waldorf Astoria Hotel in New York City. Taormina came to Bayhealth “temporarily” six months ago, planning to work as an interim director for only four weeks until a permanent director could be hired. “However, Bayhealth was such a good fit for me, I liked the people I worked with and the community, so I applied for the fulltime position,” he said.
BUSINESS LICENSES BRIDGEVILLE Debora Mapp, Debbie’s Daycare; 19421 Country Dr., Bridgeville; professional and/or personal services Sharpnack Construction LLC; 18415 Wesley Church Rd., Bridgeville; contractorresidential CAMDEN BPR LLC, Amazon Flooring Services; 206 Theater Ln., Camden; contractor-residential Monro Muffler Brake Inc., Mr. Tire #1209; 109 S. Main St., Camden; personal service-motor vehicle service My Sal’s Corp., Sal’s Pizza; 101 South St., Camden; retailer-restaurant DELMAR John the Greek Accessory Group; 501 N. Bi-State Blvd., Ste. 3, Delmar; retailervarious products Kids Yoga Adventures LLC; 11752 Buckingham Dr., Delmar; personal servicesdance school White Tiger Transport; 41 Clover St., Delmar; drayperson/mover DOVER AAM Consulting; 327 Paradee Dr., Dover; professional and/or personal services Colorz Factory; 164 Merion Rd., Dover; personal services-entertainment agent DiPalmo, Joseph R., DCDAL Inc.; 160 Greentree Dr., Ste. 104, Dover; professional and/or personal services-unclassified DLB Construction; 734 N. West St., Dover; contractor-residential Executive Technology Consulting; 59 Blades Dr., Dover; professional and/or personal services Forrest, Barbara, Personal Help Desk; 223 Wyoming Ave., Dover; professional and/or personal services Forrest Family Chiropractic; 77 Greentree Dr., Dover; professional services/chiropractor Kalesis, Panagioti, US 13 Grill; 1115 S. Governors Ave., Dover; retailer-restaurant One Chance Transportation LLC; 210 MacArthur Dr., Dover; drayperson/mover Red & White Painting LLC; 68 Representative Ln., Dover; contractorresidential Riddhi de Siddhi LLC; McKee Crossing; 1005 W. State College Rd., Dover; commercial lessor TD4W Games; RR13 Dover; retailervarious products Thomas, Richard D.; 1066 Forrest Ave., Dover; retailer-various products York, Kim; 102 Sheffield Dr., Dover; professional and/or personal services-unclassified
GEORGETOWN Gifted Hands Home Healthcare; 231 S. Race St., Georgetown; professional and/or personal services Perez Eulalio; 22239 Lester Ln., Georgetown; reconciliation purpose code Premier Concrete Services; 5 Wood Duck Way, Georgetown; contractor-residential HARRINGTON Collage; 14 Commerce St., Harrington; retailer-dry goods & apparel JSK Hospitality LLC, Days Inn & Suites Harrington; 1259 Corn Crib Rd., Harrington; hotel Thompson Worldwide, Richard Thompson; 1636 Sandbox Rd., Harrington; personal services-distributor WR Rohrer LLC; Cluckey Rd., Harrington; commercial lessor LAUREL 2 Girls & A Bucket Cleaning; 27463 Dillards Rd., Laurel; professional and/or personal services-unclassified Long, Rodney E. Jr., The Flooring Guys; 30499 Beaver Dam Branch Rd., Laurel; contractor-residential Marie Fils-Aime; 308 W. Market St., Laurel; direct care worker RHJ Enterprises LLC; 32746 Tussock Dr., Laurel; professional services-CPA Stack’Em Deep Sell; 100 Deshields St., Laurel; wholesaler-any products/retailervarious products Third Step Inc., Abbott’s on Broad Creek; 300 Delaware Avenue, Laurel; retailer-restaurant LEWES Atlantic Custom Homes LLC; 20684 John J. Williams Hwy., Lewes; contractorresidential Jada Nine Properties LLC; 20761 Robinsonville Rd., Lewes; commercial lessor Johnson, Samantha L., Rock Paper Scissors; 12752 N. Village Main Blvd., Lewes; personal services-beautician M&L Equestrian Care; 20407 Wil King Rd., Lewes; professional and/or personal services Pinch Me; 17340 Fayette St., Lewes; retailer-various products MILFORD Delaware Decorative Concrete; 506 S. Walnut St., Milford; contractor-residential Leo’s Pizzeria Inc., Cafe Milano; 955 N. Dupont Blvd., Milford; reconciliation purpose code Wootten, Cynthia M., Paw Prints Grooming Parlor; 6729 Shawnee Rd., Milford; professional and/or personal ser-
vices MILLSBORO Barnacle Beau’s LLC, Sand Bar Tavern; 7 Cove Village Center, Millsboro; retaileralcoholic beverages Magee, Eric Henry Jr., Magee Construction; 22018 Donald Dr., Millsboro; contractor-residential MKRF LLC; 34782 W. Harbor Dr., Millsboro; retailer-various products Ottinger, Elena M., Forest Song Gifts; 28509 Pocahontas Ave., Millsboro; retailervarious products Pinnacle Lawn & Landscape Inc.; 25859 Plum St., Millsboro; professional and/or personal services Whoa Daddy’s Pizza Longneck, Whoa Daddys Pizza; 34814 Long Neck Rd., Millsboro; retailer-restaurant SEAFORD Antonia Akins; 709 Woolford St., Seaford; direct care worker Dukes, Timothy J., Shore Dynamic; 6252 Baker Rd., Seaford; photographer Maria Turner Creations; 26974 Lonesome Rd., Seaford; retailer-dry goods & apparel Massey, Ralph C., Massey’s Cleaning Service; 24318 Old Meadow Rd., Seaford; professional and/or personal services Pinkine, Michael E., Apex; 610 Elm Dr., Seaford; professional and/or personal services-unclassified R&S Construction LLC; 14001 E. Janna Cir., Seaford; contractor-residential SMYRNA Alissa Bonebrake; 43 W. Worthington Blvd., Smyrna; professional and/or personal services Ashley, Troy J., Ashley Consultation; 342 Baldwin Dr., Smyrna; professional and/ or personal services Borthwick, Amanda L.; 430 Blackbird Forest Rd., Smyrna; professional and/or personal services-unclassified Gitin, Robert, Ace Print; 13 Fields Dr., Smyrna; retailer-paper and its products Jayset Incorporated, Express Employment Professionals; 665 S. Carter Rd., Unit 3, Smyrna; professional services-employment agent Loco Lighting; 57 Ramunno Dr., Smyrna; manufacturer-various products Robinson Princess, Health Insurance Education Services; 42 London Dr., Smyrna; professional and/or personal services Schiavo, Beth, Classic Auto & Cycle; 5744 Dupont Pkwy., Smyrna; motor vehicle dealer Surya Hospitality Management LLC; 190 Stadium St., Smyrna; hotel
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Business Report | January 2014
BUSINESS DIRECTORY ACCOUNTING Horty & Horty, P.A. Doug Phillips, CPA, Cr.FA 302-730-4560 cpainfo@horty.com 3702 N. DuPont Hwy. Dover, DE 19901 ADVERTISING Morning Star Business Report Bryant Richardson 302-629-9788 302-629-9243 fax www.msbusinessreport.com sales@mspublications.com 951 Norman Eskridge Hwy. P.O. Box 1000 Seaford, DE 19973 ARCHITECTS & ENGINEERS Davis Bowen & Friedel, Inc. Randy Duplechain, P.E. 302-424-1441 www.dbfinc.com 23 N. Walnut St. Milford, DE 19963 BUSINESS ORGANIZATION Better Business Bureau of Delaware Christine Sauers 302-221-5255 302-221-5265 fax www.delaware.bbb.org info@delaware.bbb.org 60 Reads Way New Castle, DE 19720 CHAMBER OF COMMERCE Bethany-Fenwick Area Chamber of Commerce Kristie Maravalli 302-539-2100 302-539-9434 fax www.bethany-fenwick.org info@bethany-fenwick.org 36913 Coastal Highway Fenwick Island, DE 19944 Central Delaware Chamber of Commerce Judy Diogo 302-734-7513 30
Business Report | January 2014
302-678-0189 fax www.cdcc.net jdiogo@cdcc.net 435 N. DuPont Hwy. Dover, DE 19901 Georgetown Chamber of Commerce Karen Duffield 302-856-1544 302-856-1577 fax www.georgetowncoc.com info@georgetowncoc.com 229 E. Market St., PO Box 1 Georgetown, DE 19947 Lewes Chamber of Commerce Betsy Reamer 302-645-8073 Toll Free 877-465-3937 302-645-8412 fax www.leweschamber.com inquiry@leweschamber.com 120 Kings Hwy., P.O. Box 1 Lewes, DE 19958 Greater Millsboro Chamber of Commerce Amy Simmons 302-934-6777 302-934-6065 fax www.millsborochamber.com info@millsborochamber.com P.O. Box 187 Millsboro, DE 19966 Milton Chamber of Commerce Lisa Sumstine 302-684-1101 www.historicmilton.com chamber@historicmilton.com 707 Chestnut St., P.O. Box 61 Milton, DE 19968 Rehoboth Beach - Dewey Beach Chamber of Commerce & Visitor Center Carol Everhart 302-227-6446 302-227-2233 ext. 13 302-227-8351 fax
www.beach-fun.com carol@beach-fun.com 501 Rehoboth Ave. Rehoboth Beach, DE 19971 Greater Seaford Chamber of Commerce Paula Gunson 302-629-9690 302-629-0281 fax www.seafordchamber.com admin@seafordchamber.com 304 A High St. Seaford, DE 19973 EDUCATION Delaware Technical Community College Corporate and Community Programs Christopher M. Moody, Director (302) 259-6330 302-259-6759 fax www.dtcc.edu/owens/ccp cmoody@dtcc.edu Jason Technology Center 21179 College Drive Georgetown, DE 19947 University of Delaware Professional & Continuing Studies Tara Kee 866-820-0238 302-831-3292 fax www.pcs.udel.edu continuing-ed@udel.edu ENVIRONMENTAL CONSULTING Envirotech Environmental Consulting, Inc. Todd Fritchman 302-684-5201 302-684-5204 fax www.envirotechecinc.com info@envirotechecinc.com 26412 Broadkill Road Milton, DE 19968 FINANCIAL Bank of Delmarva Scott Rukowicz 302-875-5901 302-875-1766 fax www.bankofdelmarva.com srukowicz@bankofdelmarva.com 200 East Market St. Laurel, DE 19956
County Bank 7 Sussex County Locations 302-226-9800 302-226-3182 fax www.CountyBankDel.com 19927 Shuttle Rd. (Main Office) Rehoboth Beach, DE 19971 Del One Federal Credit Union 7 Statewide Locations Amy Resh 302-672-1492 302-739-1790 fax www.Del-One.org amy.resh@del-one.org 270 Beiser Blvd. Dover, DE 19904 Delaware State Police Federal Credit Union Stephen Cimo 302-856-3501 ext. 120 302-856-2539 fax www.dspfcu.com scimo@dspfcu.com P.O. Box 800 Georgetown, DE 19947 Seaford Federal Credit Union Seaford Branch Mary Adams 302-629-7852 302-629-9125 fax www.seafordfcu.com mary@seafordfcu.com Seaford Professional Center Rt. 13, Seaford, DE 19973 Seaford Federal Credit Union Dagsboro Branch Veronica Nhan-Nock 302-934-1774 302-297-0016 fax veronica@seafordfcu.com 30650 Dupont Hwy. Dagsboro, DE 19939 Sussex County Federal Credit Union Debbie Jewell 302-629-0100 302-629-0966 fax
www.sussexcfcu.com djewell@sussexcfcu.com 1941 Bridgeville Hwy. Seaford, DE 19973 FUNERAL SERVICES Watson Yates Funeral Home Gary Yates 302-629-8561 302-629-7961 fax Front & King St. Seaford, DE 19973 GRAPHIC/WEBSITE DESIGN Dean Design Marketing Group Jane E. Dean 302-674-5007 302-229-3633 717-898-9570 fax www.deandesign.com thestudio@deandesign.com 13 Water St. Lincoln, DE 19960 HEALTH Bayhealth Kent General Milford Memorial Pam Marecki 302-744-7013 302-735-3227 fax www.bayhealth.org pam_marecki@bayhealth.org 640 S. State St. Dover, DE 19901 Beebe Medical Center Kelly Griffin 302-645-3220 302-644-9032 fax www.beebemed.org kgriffin@bbmc.org 424 Savannah Rd. Lewes, DE 19958 Nanticoke Health Services Sharon Harrington 302-629-6611 302-629-3211 fax www.nanticoke.org harringtons@nanticoke.org 801 Middleford Rd. Seaford, DE 19973 INSURANCE Farnell & Gast Insurance Joe Gast, CPCU 302-629-4514 302-536-6257 fax www.averyhall.com jgast@averyhall.com dflood@averyhall.com
500 W. Stein Highway Seaford, DE 19973 IFS Benefits Patrick Fitzgerald Ryan Dunn Bob Sonchen 302-645-2356 302-645-5723 fax www.ifs-benefits.com 17527 Nassau Commons Blvd Suite 208 Lewes DE 19958 Lyons Companies David F. Lyons, Sr. David F. Lyons, Jr. Lew Harrington 302-227-7100 www.lyonsinsurance.com info@lyonsinsurance.com 19643 Blue Bird Lane, Unit 8 Rehoboth Beach, DE 19971
INTERNET SERVICE & WEB PAGE DESIGN Delmarva Digital Tim Smith 302-875-7700 302-875-8288 fax www.ddmg.net ddmg.netsales@ddmg.net 220 Laureltowne Laurel, DE 19956 INVESTIGATIVE & COLLECTION SERVICES Mohr Investigative Services, Inc. James W. Mohrmann 866-370-1004 www.mohrinvestigations.com jmohrmann@mohrinvestigations.com 9 East Loockerman Street, Suite 201 Dover, DE 19901 JEWELERS Holland Jewelers 302-947-1200 20750 John J. Williams Hwy. Peddlers Village Lewes, DE 19958 www.hollandjewelersinc@ yahoo.com
LEGAL Sergovic, Carmean & Weidman, P.A Attorneys At Law John A. Sergovic, Jr. Shannon D. Carmean Leslie Case DiPietro 302-855-1260 302-855-1270 fax www.scdelaw.com 142 E. Market St. PO Box 751 Georgetown, DE 19947
REAL ESTATE Callaway, Farnell and Moore, Inc. 302-629-4514 302-628-8500 800-966-4514 www.cfmnet.com admin@cfmnet.com 500 W. Stein Hwy. 22128 Sussex Hwy. Seaford, DE 19973 Coldwell Banker Resort Realty Skip Faust 302-227-5000 office 302-745-8764 cell 302-227-3804 fax www.skipfaust.com skipfaust@hotmail.com 20184 Coastal Hwy. Rehoboth Beach, DE 19971
Law Offices of Karen Y. Vicks, LLC 302-674-1100 888-598-8890 kvicks@vickslaw.com 500 W. Loockerman St. Suite 102 Dover, DE 19904
OFFICE FURNITURE AMI Business Interiors Tom Woodstock 800-830-0801 302-226-0801 302-226-0302 fax www.archmktg.com archmarketing@comcast.net 123 Glade Circle West Rehoboth, DE 19971
PORTRAITS Portraits In The Sand Dave Koster 302-226-9226 302-226-8424 fax www.portraitsinthesand.com businessreport@portraitsinthesand.com 110 White Oak Rd. Rehoboth Beach, DE 19971
Long & Foster Real Estate, Inc. Tracey Espada 302-227-2541 800-462-3224 302-227-8165 fax www.longandfosterde.com 37156 Rehoboth Ave. Rehoboth Beach, DE 19971
YOUR BUSINESS Include your business in this directory. Rates are low and the potential to reach thousands of business minded customers is great. Contact credman@mspublications. com
PRINTING & PROMOTIONS Print Shack Inc. 302-629-4430 302-629-4056 fax www.printshackde.com 9203 Brickyard Road Seaford, DE 19973
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Business Report | January 2014