Morning Star Business Report

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Business Report

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MARCH 2012

Boys & Girls Club Summer Fun Club a positive alternative to summer boredom

S:8”

KAREN FERGUSON / OWNER JAN FERGUSON, INC. COMMERCIAL INTERIOR PLANTSCAPING SINCE 1975 13 EMPLOYEES

EFFICIENCY IN FULL BLOOM CHALLENGE: When Karen took over her motherin-law’s company, she was handed a healthy roster of clients. But Karen saw the need to modernize and make things more efficient. First, she needed to improve her cash flow situation.

SOLUTION: Karen and her PNC banker had the Cash Flow Conversation. They started a line of credit as one way to cover the up-front costs of plants and materials. PNC Merchant Services®1 allowed Karen to accept credit cards, which helped her have more cash on hand. And Online Banking made it simpler than ever to keep her finances in order.

ACHIEVEMENT: Jan Ferguson, Inc., now serves more than 250 clients — and Karen has a business that’s more efficient than ever.

WATCH KAREN’S FULL STORY at pnc.com/cfo and see how CFO: Cash Flow Options∑from PNC can help solve your business challenges, too.

Call 1-877-CALL-PNC or visit a PNC branch to start your own Cash Flow Conversation today.

ACCELERATE RECEIVABLES IMPROVE PAYMENT PRACTICES INVEST EXCESS CASH LEVERAGE ONLINE TECHNOLOGY ENSURE ACCESS TO CREDIT

The person pictured is an actual PNC customer, who agreed to participate in this advertisement. Jan Ferguson, Inc.’s success was due to a number of factors, and PNC is proud of its role in helping the company achieve its goals. All loans are subject to credit approval and may require automatic payment deduction from a PNC Bank Business Checking account. Origination and/or other fees may apply. 1 Merchant Services® are provided by PNC Merchant Services Company. Subject to credit approval. PNC and ACHIEVEMENT are registered marks of The PNC Financial Services Group, Inc. BBK-7209 ©2012 The PNC Financial Services Group, Inc. All rights reserved. PNC Bank, National Association. Member FDIC

Business Report | March 2012

is a personal journey.

T:11”

B:11.5”

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NC is ness C and ional

Your pursuit of good health

But you’re not on your journey alone. We’re always with you. Guiding you to make the right choices. Providing help when you encounter problems along the way. Joyful companions when life is good. Insightful experts when the road gets rough. Because you want healthcare from people who know medicine—and know you.

KENT GENERAL | MILFORD MEMORIAL | www.bayhealth.org Business Report | March 2012

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from the editor Podcasts should be more popular

E

ach morning I wake up, take the dog out, “make breakfast,” (which I put in scare quotes because it usually consists of pouring cereal and milk into a bowl) and use the fantastic NPR app on my phone to stream the local NPR station, WSDL. I would say that I get the majority of my national news from NPR, and I really enjoy their content and presentation. The only problem is that, because of their business model, they have to do membership drives a few times a year. Don’t get me wrong, I know they have to do this, I know that it is important, I know it’s how they stay on the air, but that doesn’t change the fact that it is boring.

My solution to this is to turn to these wonderful creations known as podcasts, which are audio and video files that are

released episodically for download by people all over the world.

Relatively few people listen to podcasts, but I can’t understand why. No matter what obscure interest you have, there is probably a podcast for you, and the best part is that they are all free. Anyone can produce a podcast, so there is certainly a lot of junk out there, but if you have iTunes, you can view ratings and reviews to find the gems.

Many of the podcasts I listen to are on science and philosophy, but for business-related podcasts, I would highly recommend NPR’s Planet Money and the Freakonomics podcast. Both shows do a great job of explaining complicated economic and financial issues to those of us who did not attend Harvard Business School.

Daniel Richardson H ave You B een D en ied SocialSecu rity or Veteran s’D isability B en efits?

W e C an H elp!

Vol.15 No.05

EDITOR

Daniel Richardson

COMPOSITION

Cassie Richardson Elaine Schneider Tina Reaser

SALES

Chris Redman Rick Cullen Sutton Joseph

C O N TA C T

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Great futures start at the Boys & Girls Club. Photo by Eric Young

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[contents] 03/12 6 12

CHAMBER NEWS

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HIDDEN TREASURE

Boys & Girls Club offers

Summer Fun Club, fun-filled, characterbuilding experiences with kids their own age By CAROL KINSLEY

Find out more about the SNAC Program at the Southern Delaware School of the Arts By CAROL KINSLEY

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GUEST COLUMN

The greener you make your business - the better your chances of sustaining that green bottom line year after year By MIKE EASTON

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COVER STORY

GOING GREEN

Using biobased products is a great way to help out our farmers and the environment By CAROL KINSLEY

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HEALTH REPORT

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BUSINESS LICENSES

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BUSINESS DIRECTORY

On the Cover The Oak Orchard location of the Boys & Girls Clubs of Delaware. Photo by Eric Young www.youngsstudio.com

Business Report | March 2012

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Chamber

Phone

Key contact

Dues*

Members

Fax

Bethany-Fenwick 539-2100 Carrie Subity $211 800 539-9434 Delmar 846-3336 Diane Johnson $75 67 846-3336 Georgetown

856-1544

Karen Duffield

$150

460

856-1577

Laurel 875-9319 Don Dykes $125 125 875-5908 Lewes 645-8073 Betsy Reamer $195 432 645-8412 Milford

422-3344

Jo Schmeiser

$165

310

422-7503

Millsboro 934-6777 Amy Simmons $150 260 934-6065 Milton 684-1101 Georgia Dalzell $150 120 684-1101 Rehoboth-Dewey 227-2233 Carol Everhart $215 1303 227-8351 Seaford

Central Delaware

629-9690

Paula Gunson

$150

340

629-0281

734-7513

Judy Diogo

$200

868

678-0189

Delaware State 655-7221 Bill Stephano $299 2800 654-0691 * Annual membership cost based on businesses with fewer than 10 employees. For Delaware State and Central Delaware chambers membership cost figure is for 1-5 members. For Delaware State Chamber special rate applies if business already belongs to another chamber.

Ribbon Cutting Auto Equity Loans The Rehoboth Beach-Dewey Beach Chamber of Commerce held a ribbon cutting ceremony recently for Auto Equity Loans located within the Shops at Seacoast Plaza, on Coastal Highway. Auto Equity Loans is a financial institution specializing in title loans, offering the lowest interest rates in Delaware and same day funding. Pennsylvania, Maryland, New Jersey and Delaware titles are accepted. For more information, call 302-260-9807 or visit www.detitileloans.com. Pictured from left: Patty Burkentine, RBDBCC; Stephanie Lombardo, district manager, Auto Equity Loans; Erin Wood, manager, Auto Equity Loans; Samantha Murphy, loan officer, Auto Equity Loans; Matt Turlinski, Lighthouse Inn Bed & Breakfast.

Business Report | March 2012

Ribbon Cutting Coldwell Banker Coldwell Banker recently opened a Seaford office at 22350 Sussex Highway.

Shown at the ribbon cutting are (from left, first row): Diane Reece, Rick Bennett, Bruce Plummer and Kathy Newcomb; (second row) Dolores Desmond, Nancy Price, Patti Haney, Lee Farris, Dana Caplan, Sharon Palmer, Bob Mitchell, Tammy Reagan, Levin (Bunny) Williams, Carol Crouse, Lee Johnson, Dennis Barnes, Wanda Rash, Beth Dorman and Joanie Hannigan. Coldwell Banker also has offices in Rehoboth Beach and Lewes.

Ribbon Cutting A & B Plus Consignment Shoppe Located in Downtown Dover, A & B plus Consignment Shoppe is a one of a kind retail consignment store that offers an elegant and affordable women’s wear selection, tastefully singled out by owner, Diane Avery. The Shoppe, which is open Tuesday through Friday from 10 a.m. to 4 p.m. during winter months, is located on 144 S. Governors Ave. For more information, call 302-730-3699.

Ribbon Cutting La Vita Bella Day Spa The Bethany-Fenwick Area Chamber of Commerce joined La Vita Bella Day Spa in celebrating their grand opening with a ribbon cutting ceremony recently. Employees, family, friends, customers, chamber staff, ambassadors, and board members joined owner Lois Saraceni (with scissors) to celebrate. La Vita Bella Day Spa, located at 96 Atlantic Ave., Ste. 101, in Ocean View is a new, upscale day spa featuring luxurious treatments in a relaxing atmosphere.

Group services are their specialty. For more information, call 302-616-1014 or visit www.lavitabellaonline.com.

Business Report | March 2012

8 State Chamber selects 2012 Superstars in Education The Delaware State Chamber of Commerce and its affiliate, The Partnership, Inc., have announced the winners of the 2012 Superstars in Education awards program.

Since 1989, Superstars in Education has honored Delaware educators who have implemented and sustained a creative, unique program, or a teaching practice that shows measurable results and raises student achievement. This statewide awards program is funded by the business community.

The seven winners will be honored at a dinner at the Chase Center on the Riverfront, May 7, from 4:45 to 8:30 p.m.

Cost to attend is $80 per person for corporate individuals and $50 per person for educators. Tables of 10: $800 for corporations and $500 for educators. For more information about the event, or sponsorship, call Janine Sorbello, executive director of The Partnership, Inc., at 302-576-6575.

2012 Superstars in Education Winners School District Category

Harman elected vice president of ASCE Jeffrey A. Harman, P.E. of Becker Morgan Group was recently elected vice president of the Eastern Shore Chapter of the American Society of Civil Engineers (ASCE).

Founded in 1852, the ASCE brings together more than 147,000 members of the civil engineering profession worldwide to help professionals stay on the cutting edge of new programs and policies through educational activities, networking, and professional

Business Report | March 2012

Program: Achievement Liaison Teachers - Caesar Rodney School District, Ms. Christine Alois Program: Student-Centered Coaching - Capital School District, Ms. Pamela Herrera High School Category Winners Program: Absence and Work Recovery - Thomas R. McKean High School, Ms. Katie Kravitz Middle School Category Winners Program: Central Middle School Mentoring - Central Middle School, Ms. Gail Garner Program: Geo-Bread Math - H.B. du Pont Middle School, Ms. Jeannette Otley Elementary School Category Winners Program: Early Bird Program - Nellie H. Stokes Elementary School, Ms. Kellie Rogers Program: Learning Connections at RPLC - Richardson Park Learning Center, Ms. Cynthia Pochomis

resources.

New officers were inducted by the Eastern Shore Chapter during its recent meeting at the University of Maryland Eastern Shore (UMES) Richard E. Henson Center, Bailey Harman Thomas Room in Princess Anne, Md. Harman is a senior associate with Becker Morgan Group.

Lighthouse Inn supports center Jerry Sipes and Matt Turlinski, owners/operators of Lighthouse Inn Bed and Breakfast, are shown receiving a gift in recognition of their generosity and support of Destination Station Center. Pictured, from left: Jerry Sipes and Matt Turlinski, Lighthouse Inn and Carol Everhart, Rehoboth Beach-Dewey Beach Chamber of Commerce.

Dover Downs Hotel & Casino named in best hotels list Dover Downs Hotel & Casino is proud to announce its ranking as the No. 3 hotel in Delaware in U.S. News & World Report’s 2012 Best Hotels rankings. U.S. News established Best Hotels to identify the top properties across the country and analyzed 1,584 luxury properties for 2012’s rankings.

“The goal of the Best Hotels ranking is to help travelers identify the top hotels based on the opinions of many people, including both experts and other travelers,” said Chad Smolinksi, vice president of ranking and review at U.S. News & World Report. The rankings are available online at http://travel.usnews.com/Hotels/USA/.

The American Automobile Association (AAA) released its list of Four-Diamond award-winning hotels. Dover Downs Hotel & Casino ranked within 3.8 percent of the 31,000 establishments rated for 2012 to earn the Four-Diamond honor. Rating inspectors score each hotel based on cleanliness, comfort, security and available services and amenities. The hotel at Dover Downs Hotel & Casino has earned the coveted AAA Four-Diamond Award every year since 2003.

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Annual Dover Mile and Dover Days 5K planned Join the Dover Colonial Rotary Club and the Dover Days Festival for two family fun fitness events. The Colonial Rotary’s Dover Days 25th Annual Dover Mile will take place on Friday, May 4, and a new event, the Colonial Rotary’s Dover Days 5K, is Saturday, May 5.

Dover Mile The Dover Mile is a one-mile event. Dover Mile participants can choose from a 1-Mile Fun Run, 1-Mile Family Fun Run, 1 Mile Walk, 1 Mile Family Fun Walk, 12 & Under Free 1-Mile Run and Walk, Masters Mile Race (40 and over) and Sub-Masters Mile Race (39 and under). Registration begins on Legislative Avenue at 4:30 p.m. The 1 Mile Fun Walk begins at 5:30 p.m. At 6 p.m. the Sub-Masters begins followed by the Masters Mile Race at 6:30 p.m. The Mile Run starts at 7 p.m.

Dover Days 5K The Colonial Rotary’s Dover Days 5K is a new event scheduled for Saturday, May 5. Participants will run the parade route in

advance of the annual Dover Days Parade with thousands of cheering supporters. Registration begins at 7:45 am. and the race starts along the parade route at 9 a.m. Awards will be presented at 9:45 a.m. The parade begins at 10 a.m.

The cost of participating in either the Dover Mile or the Colonial Rotary’s Dover Days 5K event is $20 per person or $50 per family.

Learn more by visiting www.dovercolonialrotary.org or www.piranha-sports.com/Race210. aspx.

Colonial Rotary is also seeking sponsors.

For sponsorship information, e-mail info@ DoverColonialRotary.org or call Chairperson Audrey Brodie at 302-331-1043.

Colonial Rotary Club gives 100% of the money raised back to charities such as the Dover Boys and Girls Club, the Dover AFB Military Family Readiness Program, Child HELP Foundation, and Dover Fire Department.

Twin Capes Traveller serves as guide to ferry The Delaware River and Bay Authority (DRBA) is pleased to announce the re-launch of the Cape May - Lewes Ferry's official publication, Twin Capes Traveller, in a partnership with Today Media, a locallybased publishing and communications company. To be published twice a year, the Twin Capes Traveller will serve as a guide to the ferry system, as well as a handbook for where to eat, drink, shop, play, spend the night, or buy a home on either side of the Delaware Bay. The Traveller will reach up to a million affluent consumers yearly. The first edition will cover late winter, the spring ‘shoulder’ season, and the heart of the summer while the second edition will wrap up the balance of the summer season while also covering the fall ‘shoulder season,’ and early winter.

Business Report | March 2012

Center for Horticulture welcomes new education coordinator The Delaware Center for Horticulture is pleased to introduce Emily Smith as the center’s new education coordinator.

With a passion for education and horticulture, Smith aims to expand workshops, lectures, tours, and trips at TheDCH that exposes gardeners of all ages to the wonders of the natural world. In her first months here, she’s already organized two new ongoing monthly series: Family Fun, aimed at families with children ages 4-10 and Floral Fun, a flower arranging workshop for crafters and lovers of the fresh sights and smells of foliage.

“When I started, I took some time to admire and really learn about the programming that TheDCH already offers to our community. I saw that there are many wonderful ways for adults to get involved, volunteer, and learn about urban horticulture and I immediately felt the same opportunity could be there for families,” Smith says.

Smith, who holds a bachelor’s degree in landscape horticulture from Southern Illinois University and a master’s degree in public horticulture from University of Tennessee, believes gardens provide a perfect environment for children to develop an appreciation and interest in the world around them and she is especially excited about being able to show families with young children how fun gardening and the great outdoors can be.

“It is important for DCH to reach out to ‘future’ members – and by future, I mean 4 to 10-year-olds,” she says.

“Not only do we have new family workshops, we also have several new adult workshops planned, including a flower arrangement of the month series. Keep your eyes out for new and exciting opportunities for families and youth this summer and fall. And of course, we’ll be offering some amazing garden tours and workshops.”

The Delaware Center for Horticulture cultivates greener communities by inspiring appreciation and improvement of the environment through horticulture, education and conservation. Founded in 1977, TheDCH headquarters in Wilmington’s Trolley Square is an oasis in the city. For more information, visit TheDCH.org.

Business Report | March 2012

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Amazon to open second Fulfillment Center in Delaware Amazon.com, Inc. has announced plans to invest $90 million to open a new 1 millionsquare-foot fulfillment center in Middletown.

The plan was finalized after the company’s real estate developer settled on the land, located on Classic Drive near Levels Road.

Amazon will create more than 850 full-time jobs at the new center.

“We welcome Amazon's expansion in Delaware, which will mean a significant number of jobs for many skilled and talented Delawareans who want to get to work,” said Governor Jack Markell. “The company’s expansion is a credit to the hard work taking place throughout the state to attract top-notch employers.”

The Middletown facility will be Amazon's second fulfillment center in Delaware.

Amazon opened its first fulfillment center on the East Coast in New Castle in 1997.

The company currently employs hundreds of full-time workers at the 200,000 square-foot

facility.

“We look forward to opening our second facility in Delaware this year, creating more than 850 new jobs in the state,” said Dave Clark, vice president, global customer fulfillment. “We’re grateful to state, county and local leaders who have committed to Amazon jobs and investment.”

In December, the Delaware Economic Development Office awarded the company $3.47 million from the Delaware Strategic Fund to support the expansion. Of which, $2.12 million will help create new jobs at the site. As part of the agreement, jobs at the new center will be in addition to the existing Delaware employment. The fund will also contribute to the company’s infrastructure investment, equal to 3 percent of the total capital expenditures, or a maximum of $1.35 million.

A separate grant for up to $4 million from the Delaware New Jobs Infrastructure Fund

will be used to build extensions of public roads to serve the project, improve traffic flow and provide access to additional properties for future economic development.

The Infrastructure Fund was established in the fiscal year 2012 Bond Bill to provide economic assistance for renovation, construction or improvements to roads, utilities and related infrastructure in order to attract new businesses to Delaware, or for the expansion of existing Delaware businesses that would create a significant number of direct, permanent, quality, full-time jobs.

Amazon will also receive a real estate tax abatement from the town of Middletown for the next 10 years.

Amazon’s new facility is expected to be complete this fall. Amazon’s fulfillment centers in Delaware are operated by Amazon.com. dedc, LLC.

Business Report | March 2012

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HIDDEN TR EASUR E

SNAC Program teaches students nutrition through hands on learning

By Carol Kinsley

Y

ou'll find the "hidden treasure" for March buried on the grounds of the Southern Delaware School of the Arts, a public, magnet school in Selbyville that is part of the Indian River School District.

Actually, the treasure is not the school garden itself but the SNAC program undertaken by the Delmarva Community Wellnet Foundation and program director Dr. Kim Furtado to provide students with innovative nutrition lessons through hands-on experience.

SNAC, which stands for School Nutrition AgriCulture, was designed to engage children, parents and community members in lessons on nutrition through participation in the process of growing, preparing and cooking wholesome food. What better way to get a kid to eat his vegetables than to have him grow it?

Furtado, a naturopathic physician, explained that the overarching purpose of the SNAC Program, is to reduce the risk of obesity and chronic disease in children by improving their relationship to wholesome food. "We know that children exposed to fresh

Business Report | March 2012

fruits and vegetables tend to eat more of them, so our goal is to integrate classroom learning with hands-on learning in the garden."

The program entails much more than simply installing a garden at school — if you call 19 raised beds and a greenhouse simple. "We have built a curriculum of garden lesson plans that are co-related to each grade's core competency," Furtado said. "We worked with the teachers so that the lessons in the garden support and expand what the children are already learning about."

Wellnet Executive Director D. C. Kuhns said, "The garden and greenhouse give us the tools to create a robust curriculum, using the experience to engage children in science, math and social awareness of environmental stewardship."

Social studies is another subject which is incorporated into the curriculum. Social studies lessons include learning about food systems and agriculture, the value of local growers, the economics of shipping foods and the benefits of locally grown food.

The SNAC program also gets the children moving and outdoors when weather permits.

"It gets them outside and lets them get their hands dirty," Furtado continued.

The children have already reaped the bounty of an "awesome" fall garden this school year. They harvested spinach, arugula, green and red chard, radicchio, radishes and radish leaves. Many of the students had never tasted some of these green leafy vegetables.

"They devoured the salads," Furtado said.

"They harvested, washed, served and many came back for seconds."

The garden was installed in the heat of July and August with the help of parents and volunteers from the community who prepared space for, built and filled the raised beds in addition to putting up the greenhouse, creating a classroom alcove, and setting up a tool shed and work benches.

This spring, with outside help again, they will replant the garden beds. They'll start seedlings in the greenhouse on-site. The greenhouse still had a lot of greens — kale, arugula

and lettuce — growing there in February, Furtado said.

Planting lessons will include the skills involved in planting, learning what plants go better together and maintaining the garden as a group.

Neil A. Beahan, principal of the 400-student school, said, "The SNAC Program represents a great deal of work by Dr. Furtado and the Delmarva Community Wellnet Foundation. Taking the plan from idea to fruition required a great deal of time and commitment. The goals of the program are to enhance student understanding of ecosystems and help students develop better understanding of healthy eating habits and wholesome foods. With an increased rate of student obesity nationwide, the School Garden Initiative will be a wonderful hands-on approach to help students understand better eating choices. All grades from 1st through 8th will be able to use the gardens as an extension of their science kit lessons. I heartedly support this initiative."

The program was funded by a grant to the Wellnet Foundation from Chichester DuPont Foundation in 2011. Over the years since its start in 2006, SNAC has also offered educational outreach to the Jefferson School, and the Milford Boys & Girls Club.

"We are currently fundraising to continue next year and to expand to another school," Furtado said. "We have already received some funds from Cigna Foundation."

Furtado also expressed appreciation for support donated by Walmart, Eric Wahl at Element Design, Kevin Lynch at Selbyville Pet and Garden, Robert Tunnell at Blue Hen Organics and contractor Jason Leach, who oversaw installation of the greenhouse.

Furtado and others are working on expanding the program and hope to work with Longwood Gardens to train parent/ teacher volunteers.

"The program is developed to be scalable.

Parts can be implemented at any school and can be implemented as funding is available," Furtado said. She noted that you can't just say you want to teach kids about gardening and take them out of the classroom. The experience has to be coordinated with existing curriculum.

Furtado is in private practice at Lewes Healing Arts. She dedicates her energy to sharing information about naturopathy and integrated health with the general and medical community.

The 2011 Board of Directors included William Schab, Esq., of Schab & Barnette in Georgetown; Bette Gallo of Prudential Gallo Realty in Rehoboth Beach; and CPA Jeremy Diehl of Dielhl & Company in Lewes.

Business Report | March 2012

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The more green you have, the better your bottom line will look You don’t need an accountant to tell you that

By Mike Easton, CPA But, you may find it a bit surprising to hear an accountant tell you that the greener you make your business — environmentally speaking — the better your chances of sustaining that green bottom line year after year.

In times of economic difficulty, many organizations are wary of spending any more money than required on the environment.

More and more businesses, however, are recognizing that going beyond legal requirements and making a commitment to focus on environmental sustainability is frequently the route to gaining a competitive advantage.

As an accountant, I have been reading more articles lately in professional journals and newsletters about the value of sustainability to businesses, and I have seen the benefits

of sustainability strategies in the workplaces of some of my clients.

The concept of sustainability involves moving beyond “going green for green’s sake.” In practice, its foundation is the “triple bottom line”: economic viability, social responsibility and environmental responsibility. In this context, sustainability becomes a competitive business tool — a way to give your company a competitive advantage and to improve your bottom line in ways you had not previously considered.

Public opinion surveys show that Americans are more eco-conscious than ever and will spend extra for green products and services. For example, the 2009 BBMG Conscious Consumer Report found that 77

Strategic Tax Planning Audit Services Profit Analysis

percent of Americans believe they “can make a positive difference by purchasing products from socially or environmentally responsible companies” and nearly 70 percent believe that “even in tough economic times, it is important to purchase products with social and environmental benefits.” By developing and strengthening a green “brand” for your business, you can favorably position your business for continued growth.

According to the American Institute of Certified Public Accountants, employing environmentally friendly business practices starts with internal cost-cutting efficiencies and a company-wide commitment to sustainability.

Taking the first steps toward sustainability are easier than you might think. All

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www.horty.com • 888.968.7168 Horty & Horty, P.A. • Certified Public Accountants 29 Bancroft Mills Road • 4th Floor • Wilmington, DE • 19806 3702 North DuPont Highway • Dover, DE • 19901

Business Report | March 2012

15 of us have heard the mantra, “reduce, re-use, recycle,” but we sometimes forget to practice it. Consider the following -- encourage staff to use reusable water bottles and mugs; replace trash bags and office paper with recycled equivalents; use cups, packing materials and tableware that are made from biodegradable materials; turn off the lights when you leave the room.

Your company’s information technology operation may be one of your best sources for efficiencies that increase sustainability.

For example, Skype, videoconferencing and webinars are time-saving and cost-saving alternatives to face-to-face client meetings and training workshops. Before investing in upgrades to your computer systems, consider virtualization software, which allows you to run multiple operating systems simultaneously on a single computer, and “cloud computing,” off-site storage of your files that reduces the need for large numbers of backup hard drives.

Maximize the use of PDF files for forms and brochures; post them online or email them to clients and prospects—no more printing in bulk and stashing them in file cabinets. Think about the documents you use in the office; before printing out a 100-page report, consider reading it on your computer or e-reader, eliminating printing altogether.

While the “paperless office” may be an achievable objective for some businesses, many others aren’t quite ready to take that drastic step. If it is essential that your business continues to use paper, be sure to recycle the ink and toner cartridges that you use.

Recycling may generate a cash credit against future purchases. In some areas, non-profit job training centers generate revenue by refilling used cartridges at a fraction of the price of purchasing new ones.

Moving beyond these practices to achieve greater savings, both environmentally and financially, may require a little more research.

To develop a plan, assemble a diverse team from your staff, making sure to include both younger employees, for who sustainability may already be a way of life, and a numberscruncher to estimate potential savings.

Concentrate first on areas closest to your business core. If your business has a large vehicle fleet, look to increase fuel efficiency and cut emissions. If you operate a fast-food business, disposal of food-product packaging should command your attention.

Any sustainability program must include measurable objectives. Some benchmarks worth considering include: lower electrical usage, reduced water consumption, reduced purchases of paper, reduced use of copying

machines, and fewer miles driven by employees on company business.

No matter how you choose to develop your sustainability plan, it is essential that your company make a top-down commitment to success. You can’t just write a plan and forget about it. You must offer regular reinforcement to all your employees, and you can get your clients involved too. For example, reward employees who suggest new green ideas, and encourage them to promote your company’s initiatives by word of mouth. To attract new customers and generate repeat business, offer promotions online instead of through mass mailings, The demand for greener goods and services will continue to increase, so it is in your best business interest to find innovative ways to satisfy these demands. Having a sustainability plan that is consistent with your company’s strategic goals should not only improve your bottom line but also keep your business ahead of the curve when more of your competitors recognize that sustainability is also essential to their futures.

Mike Easton, CPA, is a Director with Horty & Horty, P.A., a Delaware accounting firm with offices in Dover and Wilmington.

Business Report | March 2012

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COVER STO RY

Boys & Girls Club offers summer fun

By Carol Kinsley Summertime... Used to be, decades ago, once school was out for the year, kids headed outside for the summer, congregating in one neighbor's yard then another, riding bikes, roller skating on the sidewalk, cavorting in the hose or sprinkler, inventing clubs or games of make-believe, or playing games of baseball, stick ball or kick-the-can. You didn't go home until Mother called or the street lights came on.

Was it technology that changed all that, so that kids have to be pushed outside, protesting, "It's too hot!" Or have they lost the magic of imagination, so that left to their own devices they stick to devices — television, video games and computers?

Society has changed, too. In many families, there's no adult at home all day to supervise the children. And, sadly, some neighborhoods just aren't good places for kids to be roaming free by themselves. Even in ideal circumstances, today's kids just get bored in the summer.

A positive alternative to summer boredom and couch-potatoes-in-the making — in the form of Summer Fun Club — is offered by the Boys & Girls Clubs of Delaware. Under the watchful eye of licensed and qualified childcare personnel, children can have fun-filled, character-building experiences with kids their own age in a safe environment. They participate in sports, arts and cultural activities, all the while building self-esteem and developing positive values.

They are provided a healthy lunch and snacks, along with nutrition education. They go on field trips to places nearby or sites they might not otherwise ever visit, such as the National Zoo in Washington, Port Discovery in Baltimore, Crystal Cave in Kutztown, Pa., or the Franklin Institute in Philadelphia.

In-state favorite sites include Cape Henlopen, Business Report | March 2012

Killen's Pond, Trap Pond, Xbos Fun Center in Smyrna, the aeronautical museum at Dover Air Force Base and Jungle Jim's Water Park in Rehoboth, and Delaware beaches, of course.

One 11-year-old girl wrote: "The Boys & Girls Club has made my life complete. The club has been there when I needed it. I was bored and had nothing to do when I was not there. I joined the extra programs like Smoke Stompers, drama, dance and brain games. I have lots of fun doing this. When I was not at Boys & Girls Club it was like having a hole in my life. I have lots of fun here and I love it!"

A boy begged, "Please let me volunteer.

This is my home away from home and I want to help little kids like you guys helped me!"

Volunteers can be adults from the community or former club members of appropriate age. Ryan, a member for nine years, is a talented artist who returns to share his talents with the children. Troy, a club member for eight years and once "Youth of the Year" volunteers every day and stays until all the kids leave, even if his mother has to wait in the car.

He likes to be the tour guide to show off "his" facility to visitors.

Visitors will find brightly colored, open spaces for all sorts of activities. Club members, grouped by age, rotate through different areas to work on core activities — technology, art, athletics and physical education, science, arts and crafts, and regular education.

Yes, school is out, but the clubs manage to educate without making the kids feel like it's regular school. Library field trips or bookmobiles keep the children reading. Brain games encourage critical thinking. Spelling bees and geography games challenge their memory.

Most clubs have weekly themes. A "Wild, Wild West" week might include a field trip to Frontier Town and play outside with water guns. "Wild and Crazy Animals" could be preparation for a trip to a zoo. A week on cooking might include subtle lessons on

healthy eating along with preparation of goodtasting foods, perhaps some harvested fresh from an on-site garden.

Taking advantage of interest in the Summer Olympics, two clubs have already decided to focus each week on a different country, with food, decor following the theme, and a little foreign language included where possible. Parlez vous francaise?

Some clubs have swimming pools or share pool facilities; others visit the beach or have water fun with blow-up pools or slides.

Swimming is a favorite activity, even among 5-year-olds like JaTarra and Mia. Both also enjoy the field trips, but Mia said she also enjoys just "playing with friends."

Eleven-year-old Shayna, who has attended Summer Fun Club every summer since she

17

Summer Fun Club Sites

Kids at the Oak Orchard Boys & Girls Club test out their architectural skills at the Lego table. Photo by Eric Young www.youngsstudio.com

was 5, said "the best part about Summer Fun Club is the friends and the counselors. A lot of the friends I go to Summer Fun Club with go to my school," she commented. Her favorite things to do are to go outside, swim, play football, work in the art room, participate in tournaments in the game room and conduct "cool science experiments" in the learning center. Her favorite science experiments are making goo and edible play dough. She also likes the pool tournaments, foosball and ping pong in the game room, as well as free swim and swimming with her family in the afternoon. Her favorite filed trips have been to the museum, Clementon Park and White Water Mountain.

If Shayna had to sum up her summer in one sentence, she'd write: "Summer Fun Club is super fun and I want to go there over and over every year."

Sign up for Summer Fun Club has already begun. Space is limited in some clubs, so parents are advised to register early. Ages, hours and number of weeks vary by club. For more information on Summer Fun Clubs, visit www.bgclubs.org.

Appoquinimink Club 378-7620

Clarence Fraim Club 655-4591

Claymont Club 792-1882

Dagsboro Club 732-6636

DE State University Club 824-1115

Dover Air Force Base Club 677-6376

Georgetown Club 856-4903

H. Fletcher Brown Club 656-1386 Laurel Club 875-1200

Liberty Court Club 674-0823

Milford Club 422-4453

New Castle Club 655-8569

Newark Club 836-6464

Oak Orchard Club 945-2244

Rehoboth Beach Club 260-9864

Simon Circle Club 678-5182

Smyrna Clayton Club 659-5610

Western Sussex Club 628-3789

Business Report | March 2012

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GO IN G GR EEN

Business Report | March 2012

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Using biobased products is a great way to help out our farmers and the environment

By Carol Kinsley

G

enerally, when one hears the term "going green" it brings to mind LEED-certified engineering marvels that make the most of natural energy sources such as the sun or underground thermal constant temperatures.

But you don't have to remodel your home or business or buy an expensive hybrid car to go green. You can start in little ways by using "earth-friendly" and "biobased" products made from agricultural products rather than petrochemicals. And, of course, you can "reduce, reuse and recycle."

Biobased products were defined in the 2008 farm bill as "a product determined by the Secretary (of Agriculture) to be a commercial or industrial product (other than food or feed) that is composed, in whole or in significant part, of biological products, including renewable domestic agricultural materials and forestry materials; or an intermediate ingredient or feedstock."

Hundreds of biobased products are available for use today in industrial, commercial and consumer applications.

They contain materials derived from soybeans, corn, wheat, cotton and other agricultural products. The importance of

these products have been officially recognized in the 2002 Farm Bill, various Presidential Executive Orders and state and local government actions which encourage their use. In fact, federal agencies were required to establish affirmative procurement programs for preferred purchasing of biobased products.

Items on the "biopreferred list" must be readily available, reasonably priced, and pass the required performance standards of their non-biobased counterparts. Biobased products range from carpet backing to energy efficient roofing materials, foam and plastics for automobiles and hundreds of cleaning products.

Soy-based cleaning products range from all-purpose to specific uses: carpet and upholstery shampoo, fruit and vegetable wash, dishwashing liquid, laundry detergent and stain removers, mold and mildew cleaner, adhesive and mastic remover, solvents and strippers, tub and tile cleaner, graffiti remover, heavy-duty degreaser and cleaner, furniture polish, car and truck wash detergent, oven cleaner, BBQ and grill cleaner, glass cleaner, sidewalk and patio cleaner, and toilet cleaner.

Soy-based ink has long been available for printing

Business Report | March 2012

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presses. Have you noticed your hands don't get black from reading the newspaper?

In the workshop or in industry, soy-based hardware lubricants replace petrochemicalbased products. Iosso Sizing Lubricant and Cleaner, for example, eliminates stuck cases to make sizing less work and prolongs the life of dies. It is easy to use with no sticky residue and no offensive smell.

Water-soluble, biodegradable and nonflammable, it inhibits corrosion and rust. Iosso also makes a mold and mildew remover for marine, RV and awning use that people rave about.

According to manufacturers such as

Renewable Lubricants Inc., Terresolve Technologies Ltd. and Gemtek Products, soy-based lubricants are virtually non-toxic, are readily biodegradable, exhibit lower evaporation loss, have a high viscosity index and increased lubricity, have higher flash points than petroleum-based products, and are safe to use, store and dispose. U.S. soybean farmers contribute a portion of their income to a "checkoff" for promotion, education and research. Some of those funds have been used to develop these new uses.

You can find many of these listed in a Soy Products Guide at www.unitedsoybean.org/ resources/tools/soy-products-guide/. More information is posted at soybiobased.org.

Starch from corn can be made into plastics, fabrics, adhesives and many other chemical products.

One of these is a packaging "peanut" product that dissolves when wet. The National Corn Growers Association also has an electronic directory on line containing nearly 600 corn-based products for industrial and consumer use.

The searchable directory can be found at

http://lepton.marz.com/ncga/comm_dev_center/index_PG.asp. Most paper comes from trees, but some is made from kenaf. Just as good — use recycled paper when you can, and recycle your waste paper and cardboard!

The USDA has been "going green" for several years, installing carpet with soybased backing, using PLA (polylactic acid made from corn) fabric in the vertical surfaces of work stations.

The workstation surfaces are made of wheat board laminated with plastic and bioresins, blended with recycled paper products, are used on some tabletops. The janitorial and maintenance operations at USDA are big users of biobased products. USDA also uses soy biodiesel in all its backup generators at headquarters facilities. Their contractors say biobased materials are easy to use, perform well and cost about the same as non-environmentally friendly products. Biobased products are even used in the cafeteria: utensils, disposable plates, cups and trays.

Consider "going green" in your business.

Your grandchildren will thank you, and your employees, provided less toxic materials to work with, will also.

Grants help with energy bills Chesapeake Utilities announces the availability of grants through its SHARING program, a non-profit that distributes grants to customers of its Chesapeake Utilities natural gas and Sharp Energy propane divisions who are in times of need due to financial or health challenges.

Grants of up to $400 are available to those in need to assist with their energy bills.

New for 2012, a grant of up to $1,000 is available for assistance with purchasing emergency generators for those with medical needs.

Grants are also available for appliance repair or replacement. Visit www.chesapeakesharing.com for more information.

Over the last five years, Chesapeake Utilities, Sharp Energy, its employees and customers have contributed more than $350,000 to support the SHARING program.

Business Report | March 2012

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New solar leasing program offers opportunities for home solar power Solar panels on homes have become a common sight throughout Delmarva.

Five years ago, shiny, silicon-based solar modules quietly absorbing the sun’s rays from atop a home were a rarity. Now, it is very likely you will see at least one home with solar in any community you enter. Some communities boast, seven or eight homes with solar panels.

“In Delaware alone, over one thousand homeowners and businesses have installed solar,” said Finn McCabe, regulatory affairs manager for Flexera, Inc., a solar installer in Delaware.

The dramatic growth in the regional solar industry is due to energy-minded homeowners who are determined to reduce their power costs. Young families, retiring homeowners, and soon to be retiring boomers on fixed budgets have all led the charge in residential

solar purchases in the Delmarva region.

Lower installation prices, tax incentives, and cash rebates have made solar ownership a feasible solution to rising power costs.

However, things change. Government incentives come and go, tax credits are not always usable, and many households have become more cash strapped than ever. Even with module prices at an all time low having the disposable income to invest in a home solar system is just not an option for many homeowners. However, where there is a need there is an opportunity and the private market will find a solution.

Now there is solar leasing in Delmarva for homeowners. A leased solar system has no down payment, no purchase, and no maintenance. The concept is new on the east coast but has actually been quite common on the west coast for half a decade. Market

conditions and powerful consumer demand have spread this opportunity to the east, particularly Delaware and Maryland.

Solar for homeowners is no longer a privilege of the cash ready buyer. With a decent credit score and enough available roof exposure to the sun, any homeowner can lease a solar system without laying out the cash to purchase it.

“This program completely opens up the solar opportunity to thousands of homeowners in the region who cannot afford to buy a solar system, but now have the ability to reduce their power bills with a lease option,” commented John Donato, marketing director for Flexera.

“The homeowner also does not have to worry about grants, rebates, tax credits, maintenance…anything,” continued Donato. Flexera’s solar lease agreement enti-

Business Report | March 2012

tles a homeowner to buy the power from the system for 20 years. “The US Department of Energy is projecting a 250% increase in the cost per kilowatt hour by 2035, this means by 2035 a kilowatt hour could cost more than $0.30.” said McCabe.

“For homeowners who can’t afford or don’t want to buy solar, a solar lease could be the only way to protect themselves from future energy costs they cannot control. The cost of a solar power monthly lease is signifi-

cantly lower than the average monthly utility bill. The average American homeowner could save an average of $10,000 to $20,000 over the term of the lease. Power generation is guaranteed by the leasing company along with all care, maintenance, and warranties. If the system generates more power than expected, the homeowner keeps it at no charge.

“Flexera has always focused on helping residents plan their energy future, and the

solar lease program is a great way to extend solar benefits to a wider base,” said Donato.

Anyone interested in learning more about leasing solar power can contact Flexera at Flexera is a full-service certified energy planning company for residential and commercial customers looking to reduce their energy bills. Flexera provides energy saving consultation and solutions using technologies like solar power, wind turbines, and state of the art facility energy auditing.

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Business Report | March 2012

The Farm Service Agency (FSA) has announced a new rule that expands loan opportunities for beginning and socially disadvantaged farmers and ranchers, while also establishing a new Land Contract Guarantee Program.

The rule provides additional flexibility allowing FSA loan officers to consider all prior farming experience, including on-the-job training and formal education, when determining eligibility for FSA for farm operating and ownership loans. It also expands a previous pilot program, the Land Contract Guarantee Program, from six states to all 50 states.

This program is designed to encourage farmers and ranchers to sell their property to beginning and socially disadvantaged (SDA) farmers and ranchers through the use of seller financing.

USDA continues to find ways to improve services for farmers and ranchers by streamlining processes, accelerating delivery, and using innovative solutions to 21st century agricultural challenges.

These improvements demonstrate FSA’s commitment to helping the next generation of America’s farmers and ranchers participate in our nation’s agricultural economy. The new flexibility also enlarges the pool of potential farmland buyers, which is important to young, beginning and socially disadvantaged farmers.

The changes in eligibility announced will increase access for farmers and ranchers to FSA loans and credit assistance.

For more information on the new Land Contract Guarantee Program and other Farm Loan Programs, contact a Farm Loan officer at 856-3990, ext. 2 or visit www. fsa.usda.gov.

23 Treasure Chest Thrift Shop celebrates anniversary

Beebe’s Treasure Chest Thrift Shop

Two LandmarkJCM associates named to public boards Two staff members from LandmarkJCM’s Dover and Georgetown offices have been named to serve on public boards for the Town of Felton and the Smyrna Public Library Guild.

Robert P. Stronsky, a senior civil designer with the firm’s Dover and Georgetown offices, has been appointed by the Town Council to serve on the Town of Felton’s Planning and Zoning Commission, as one of its seven commissioners. Stronsky has worked for LandmarkJCM for the past six years of his 26 years in the design of civil and site engineering projects.

Stronsky is working in the firm’s newly relocated Georgetown office at 30 E. Pine St. He and his wife, Bonnie, have resided in Felton for the past six years.

J. Solomon McCloskey, P.E., a civil project engineer with the firm’s Dover office, now at 880 S. State St., has been named to serve on the board of directors for the Smyrna Public Library Guild.

McCloskey is a graduate of Widener University with a B.S. in electrical engineering and has worked for LandmarkJCM for six of his eight years in civil and site engineering consulting. He resides in Smyrna with his wife Lindsey.

IncServ celebrates performance Incorporating Services, Ltd. (IncServ), a Delaware based provider of nationwide corporate formation, registered agent and other corporate support services boasted a growth in 2011 in excess of 15% over 2010.

“We were extremely pleased with our team’s performance throughout 2011 as it contributed greatly to making 2011 our best year ever,” says Joshua M. Twilley, president of IncServ.

Given that corporate formation was up considerably in 2011, this could be a leading indicator of the improving health of the US economy.

“The first step in a new business venture is formation, it follows that all of those new businesses will be adding vigor to the economy,” Twilley noted.

In addition to the transactional growth of

IncServ, the company was able to expand staffing by 15%. One such notable change in staff is the addition of a new office manager, Kim Sharpe, in the Dover headquarters.

Sharpe who has worked in the industry since 1998, has moved up through the ranks of IncServ over the course of the past seven years.

was alive with laughter and lively conversation recently when members of the Lewes Chamber of Commerce held their monthly social mixer at the shop, joined by Board members from the Beebe Medical Center, the Beebe Auxiliary and the Beebe Foundation in recognizing the shop’s 5th anniversary.

Beebe’s Treasure Chest Thrift Shop, located in the Midway Shopping Mall along Route 1 in Rehoboth Beach, has been a fundraising success for Beebe Medical Center Auxiliary. The shop is operated by the Beebe Auxiliary and staffed by nearly 50 Auxiliary volunteers who contribute thousands of hours annually to make the shop a success.

The Thrift Shop opened for business in February 2007 in a single unit in the Midway Shopping Center. Michael Clemmer, Auxiliary president, recalled that many people wondered whether the little shop would succeed once the first load of donations was sold. Instead, the shop became so popular that it expanded into the adjacent unit, and now has separate furnishings and clothing departments. There are also a variety of smaller items including kitchen utensils and appliances, dinnerware, art, books, decorator items and unexpected finds.nThe shop has been an important source of income for the Auxiliary, which in recent years has given nearly $3 million to Beebe Medical Center from all of its many fundraising activities, as well as from donations. The Auxiliary celebrated its 75th anniversary in 2011.

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Business Report | March 2012

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HEALTH REPORT Nanticoke plans 26th Anniversary Dinner and Auction Nanticoke Health Services Dinner and Auction “American Bandstand, Celebrating Decades of Music” will be rocking out to tunes of past decades at Heritage Shores in Bridgeville on Saturday, April 21.

Guests will have the opportunity to bid on items in the live and silent auctions, followed by an evening of dancing.

Proceeds from the American Bandstand, Celebrating Decades of Music will benefit Nanticoke’s Cardiac Catheterization Lab which combines the most advanced technology with an experienced team of physicians, nurses, and technicians who are on call 24/7. Nanticoke has reached a point where it needs to expand its lab to help ease possible delays emergent cases cause.

Honorary chairs of the Dinner and Auction are Rex & Sharon Mears.

Don’t miss the opportunity to dig out that poodle skirt and saddle shoes to support Nanticoke Health Services’ 26th anniversary celebration. Tickets are available for $75 per person.

Businesses and individuals can support the Dinner and Auction through sponsorships and/or donating items for the auction.

Sponsorship packages and additional information are available online at www.nanticoke.org/auction, via phone through the Nanticoke Health Services Foundation office at 629-6611, ext. 8944, or email at MorrisR@nanticoke.org.

Houston presents at national conference

Houston

Business Report | March 2012

Patty Houston, RN, MPH, M.Ed, the Bariatric Program coordinator at Beebe Medical Center, was recently invited to speak at the Infusion Nurses Society conference in Los Angeles, Calif. Houston gave a one-hour presentation on intravenous (IV) access for bariatric surgery patients. Bariatric surgery is designed to aid in weight loss as it changes the digestive system’s anatomy so that the overweight or obese patient consumes less. Excess weight is a risk factor for several diseases.

In her presentation, Houston discussed the difficulty in obtaining IV access on patients with excess weight. Her lecture focused on the use of different techniques, including the use of ultrasound, for these specialized nurses to find the vein and place the IV in the appropriate location. Houston's article has been submitted to the Journal for Infusion Nursing, and is under review for publication.

The American Society of Metabolic and Bariatric Surgery has designated Beebe Medical Center as a Bariatric Surgery Center of Excellence. This designation means that Beebe Medical Center offers a sophisticated, weight-loss program that includes surgical options and that meets the highest standards of quality and safety as set down by the American Society of Metabolic and Bariatric Surgery.

25 Luncheon honors volunteers Every December, Beebe starts the holiday season with an appreciation luncheon for the many wonderful volunteers who give so much of themselves throughout the year at the hospital. This past year the luncheon was held in the Parish Hall of St. Jude’s Catholic Church where almost 300 volunteers were served by the staff of the Nutritional Services Department, executive staff and managers of Beebe Medical Center. Music was provided by Melanie Bradley and the food was also catered by the Nutritional Services Department of the hospital. Pictured from left: Camilla Carter, manager of Physical Rehab Services at the Beebe Health Campus, serves volunteer Hull (John) McLean.

Soroptimist named presenting sponsor Soroptimist International of Seaford has donated $50,000 to Nanticoke Health Services as the presenting sponsor of “From The Heart.

For The Heart.” Nanticoke Health Services, in partnership with The Heart Truth, is excited to host “From The Heart. For The Heart.,” a luncheon event featuring Former First Lady Laura Bush, to be held on Tuesday, June 26, at Dover Downs Hotel and Casino in Dover.

“From The Heart. For The Heart.” is an event to raise funds for Nanticoke Memorial Hospital for the expansion of its cardiac services, specifically a second cardiac catheterization unit, while at the same time increasing awareness of heart disease seriously affecting the women of our area. The Heart Truth is a national awareness campaign for women about heart disease. Sponsored by the National Heart, Lung, and Blood Institute (NHLBI), a part of the National Institutes of Health, U.S. Department of Health and Human Services.

(HHS) Tickets go on sale March 12 and can be purchased at www.nanticoke.org/ForTheHeart or by calling Nanticoke Health Services Foundation at 629-6611, ext. 8944.

Free parking garage at Kent General To help improve access for visitors and patients, Bayhealth is opening a free 375 space parking garage at Kent General Hospital.

The parking garage entrance is at the corner of Governors Avenue and South Street in Dover. Patients and visitors may park in

Steven Rose, President & CEO, Nanticoke Health Services (left), accepts a $50,000 donation from Soroptimist International, presented by Michelle Daisey, president of Soroptimist International of Seaford.

the garage for free, and take the elevator to the first floor entrance to the new Welcome Center. Free valet parking is also available in front of the main driveway at the Welcome Center.

Bayhealth adding new jobs One of central Delaware’s largest employers is giving the First State an economic

shot in the arm. Bayhealth Medical Center has added new full-time and part-time positions for Emergency Department nurses.

Bayhealth’s newly created professional positions come at a time when many other employers have cut jobs or implemented hiring freezes in response to a sputtering economy.

For more information, visit www.bayhealth.org.

Business Report | March 2012

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BUSINESS LICENSES Camden RES-Plaza LLC; 125 N. Main St., Camden; commercial lessor Delmar Cooper Oliver T., Jr., Oliver’s Tree Cutting Services; 16075 Russell Rd., Delmar; professional and/or personal services-unclassified Hill, Joy W., Joyful Catering; 11511 E. Snake Rd., Delmar; retailer-restaurant Neudeck, Robert A., Tower Automotive; 38008 Horsey Church Rd., Delmar; personal service-motor vehicle service Raley, Howard L.; P.O. Box 12, Delmar; reconciliation purpose code Seth Germershausen; 7 N. Bi-State Blvd., Delmar; sales representative Dover Adams, Kim I., From Home 2U; 79 Ryhill Dr., Dover; retailer-various products Air Technologies; 32 Saint Annes Ct., Dover; contractor-residential Bad Habits; 351 Long Island Ct., Unit B4, Dover; retailer-dry goods & apparel Beautiful Gates; 277 Lindley Dr., Dover; personal services-distributor

Ben’s Home Repair LLC; 18 Dwayne Cir., Dover; contractor-residential Beyond Vacuums; 2131 S. Dupont Hwy., Ste. 1, Dover; retailer-various products Crystal Healing Creations; 411 Wyoming Ave., Dover; manufacturer-stone, clay and glass products First State All Automotives, First State Auto; 101 Weston Dr., Ste. 2, Dover; professional and/or personal services Hall, Christopher J., One In A Million Pictures; 4910 S. Dupont Hwy., Dover; personal services-entertainment agent Hoefing, Rachel, Rachel H. Photography; 3006 Spruce Ct., Dover; photographer JSJ Group Inc., Delmarva Water Solutions; 1039 Fowler Ct., Dover; personal services-general repairperson, retailer-various products, lessor of tangible personal property Kay McWood LLC; 555 E. Loockerman St., Dover; commercial lessor Kevin’s Property Improvements; 3000 Lemay Ln., Dover; contractor-residential Kploanyi Mithcell, Sally & Yorm; 51 Webbs Ln., Apt. R3, Dover; direct care worker Lakeshore Properties LLC; 45 S. Shore Dr., Dover; residential contractor/developer

NTL Management Resources Corp.; 120 N. State St., Dover; professional and/or personal services-unclassified Orange Moon Creative LLC; 1104 Yearsley Dr., Dover; professional and/or personal services Pink Children’s Spa; 898 Woodcrest Dr., Apt. 3-6, Dover; professional and/or personal services-unclassified Powell II, Arthur W., AP3 Technology & Web Design LLC; 4518B New Jersey Dr., Dover; professional and/or personal services Res-State Street Commons LLC; 502 S. State St., Dover; commercial lessor Sleepys LLC, Mattress Giant; 283 N. Dupont Hwy., Dover; retailer-various products Smart Communications LLC; 172 Fast Landing Rd., Dover; public utility tax - telecommunication Smith, Dietra; 960 S. Governors Ave., Dover; professional and/or personal servicesunclassified Spangler, Michelle, Peas in a Pod Childcare; 311 Simms Woods Rd., Dover; professional and/or personal services Stoops, Christine R.; 181 Stonewater Way, Dover; professional and/or personal services TJM Financial Group LLC; 738 N. Dupont Hwy., Dover; finance or small loan agency Universal Liquors; 1005 S. College Rd., Suite 107, Dover; retailer-alcoholic beverages, bottle recycling fee Yoder, Nathan J., LLC; 1919 Sharon Hill Rd., Dover; contractor-residential Young, Mackinnon G., Young’s Creations in Wood; 101 Matthew Ct., Dover; retailervarious products Georgetown Bourgot, Robert A., Reflected Image Productions; 9 Buttercup Dr., Georgetown; photographer Cannon, Ronnie, Quality Handyman Services LLC; 34 Douglas St., Georgetown; contractor-residential Hitchens, Doretta, caregiver; 24710 Bethesda Rd., Georgetown; direct care worker Holmes, Jerrilyn I.; 20 Ebony St., Georgetown; reconciliation purpose code Jensen, Randy, D&R Construction; 24263 Gravel Hill Rd., Georgetown; residential contractor/developer Moore, Laura H., Timu Trading LLC; 302 Wilson St., Georgetown Perez, Roberto C., RCP Services; 826 E. Market St., Georgetown; retailer-various products Wildlife Mgmt. LLC; 18420 E. Robbins Rd., Georgetown; reconciliation purpose code Harrington Aanya Corporation, Hot Spot Cigarette Outlet; 515 Shaw Ave., Harrington; retailer-

Business Report | March 2012

27 food (except restaurant), tobacco products retailer Dorman Street C3 LLC; 759 Flat Iron Rd., Harrington; residential contractor/developer Fat Boy Custom Rims & Automotive; 16835 S. Dupont Hwy., Harrington; motor vehicle dealer Laurel Barrall Interiors, Bill’s Auto & Detailing Service; 7026 Shell Bridge Rd., Laurel; sales representative Bonk, Ivy, White Stone Consulting; 8426 Hills Ln., Laurel; professional and/or personal services-unclassified Dave’s Pro Plumbing LLC; 28872 Seaford Rd., Laurel; contractor-residential Davis, Christine Elizabeth, Christine’s Hair Barn; 211 E. Market St., Laurel; professional and/or personal services-unclassified Eagle Hill Ventures LLC; 32662 Old Hickory Rd., Laurel; professional and/or personal services INAC Trading, Pleasant Surprises; 11290 Trussum Pond Rd., Laurel; retailer-various products James II, William Brent; 11125 National Blvd., Laurel; reconciliation purpose code Jones, Robert E., Jr., East Coast Screen Print; 32459 Bi State Blvd., Laurel; retailervarious products Scott, Kevin Jr., Junior’s Bobcat Services; 33676 Ellis Grove Rd., Laurel; professional and/or personal services-unclassified TJM Financial Group LLC; 10920 County Seat Hwy., Unit 3, Laurel; finance or small loan agency V&L Services LLC; 32970 Whaleys Rd., Laurel; contractor-residential Victoria Snell, Non-medical Home Health Care; 32104 S. Spring Ct., Laurel; contractorresidential Lewes Bestman, Priscilla; 109 W. Market St., Lewes; direct care worker Curves for Women of Rehoboth, Mimi B. Blackwelder; 34396 Tenley Ct., Unit 3, Lewes; personal services-health club/spa Foundsolution; 34341 Summerlyn Dr., Apt. 304, Lewes; retailer-various products Go Brit LLC; 18388 Coastal Hwy., Lewes; retailer-restaurant Ice House Bait & Tackle LLC; 110 New Rd., Lewes; retailer-dry goods & apparel Kapuria, Sanjay, Jaykal LED Solutions; 35765 Black Marlin Dr., Lewes; retailer-various products Luke’s Lawn Service & More; 23398 Dogwood Ct., Lewes; personal services-general repairperson Moore, Ruth A., RJ Grounds Maintenance; 29914 Vincent Ave., Lewes; professional and/ or personal services N9 LLC; 33506 Crossing Ave., Unit 1, Lewes; professional and/or personal services Pat’s Pizza of Lewes, Inc.; 17644 Coastal Hwy., Lewes; retailer-restaurant PLF Construction LLC; 31700 Janice Rd.,

Lewes; reconciliation purpose code Spicer, Amy, Rehoboth Pressure Washing; 15 Whitehaven Way, Lewes; parking lot/ garage The Massage Studio LLc; 35602 Peregrine Rd., Lewes; personal services-health club/spa Wimmer, Susan G., In the Nest; 32905 Nassau Ct., Lewes; personal services-seamstress/tailor Milford Gregory D. Coverdale; 899 Bay Rd., Milford; professional and/or personal servicesunclassified Mc Oh So Delicious Snacks, LLC; 7343 Big Stone Beach Rd., Milford; retailer-food (except restaurant) Nephrology Real Estate LLC; 201 W. Liberty Way, Milford; commercial lessor Pelican Bar LLC; 200 NE Front St., Milford; retailer-restaurant Tran, Lang G., Mobile Nail Techs; P.O. Box 439, Milford; personal services-manicurist Tran, Lang G., Two Girls and a Mop; P.O. Box 439, Milford; professional and/or personal services Webb, Alton J. Jr., Webb’s Gun Repair; 7098 Calhoun Rd., Milford; personal servicesgeneral repairperson Millsboro Crouse, Robert, Chesapeake Online Consignment; 29920 Plantation Dr., Millsboro; retailer-dry goods & apparel Delmarva Indoor Soccer; 26007 Pugs Xing, Millsboro; professional and/or personal services Ditton, Michael A., MD Construction; 28121 Bullseye Ln., Millsboro; contractorresidential Handymex & Associates, Custom Painters & Drywall; 22080 Donna Dr., Millsboro; reconciliation purpose code Holden, Barbara, Stanley’s Skidder Services; 29542 3rd St., Millsboro; professional and/or personal services-unclassified James Surveying LLC; 22526 Windmill Rd., Millsboro; professional and/or personal services Kim Anusewski; 31540 Dagsboro Dr., Millsboro; direct care worker

Selby, Karen, KES Services; 316 Cedar St., Millsboro; direct care worker Short, Elizabeth J., Coastal Emphorium; 28481 Layton Davis Rd., Millsboro; retailercatalogue & mail order house Seaford Coastal Maintenance LLC; 25731 Winners Circle Dr., Seaford; personal services-general repairperson D&G Compression Products; 103 Davis Dr., Seaford; manufacturer-rubber/misc plastic products Dauphin, Shelley A.; 605B Hickory Ln., Seaford; professional and/or personal services-unclassified Desir, Valerie; 14838 County Seat Hwy., Seaford; reconciliation purpose code Emre Inc., Stargate Diner II; 23415 Sussex Hwy., Seaford; retailer-restaurant Mulrine, Michael H., FCC Landscape Solutions; 6515 Earle Ln., Seaford; professional and/or personal services Nanticoke Pharmacy LLC; 1609A Middleford Rd., Seaford; retailer-chemicals, paints & drugs P & N Seaford Mart Inc., BP Seaford; 701 W. Stein Hwy., Seaford; retailer-petroleum products Smack, William G. Jr.; 1515 Middleford Rd., Seaford; personal services-barber Woodruff Gallery; 330 N. Phillips St., Seaford; retailer-catalog & mail order house Smryna Blue Lion Properties LLC, Blue Lion Homes; 5621 Dupont Pkwy., Smyrna; residential contractor/developer Garnett, Leona C., Tetee L. Garnett, Tonita D. Garnett; 411 Paul Dr., Smyrna; direct care worker Growing Pains; 740 W. Mount Vernon St., Smyrna; professional and/or personal services-unclassified Ken’s Trailers; 5629 Dupont Pkwy., Smyrna; scrap tire fee, retailer-various products Morris, Clayonon C.; 733 W. Mount Vernon St., Smyrna; direct care worker Murray, Robert C. III; 165 Brick Store Landing Rd., Smyrna; contractor-residential

Business Report | March 2012

28

BUSINESS DIRECTORY ADVERTISING

CHAMBER OF COMMERCE

Morning Star Business Report Bryant Richardson 302-629-9788 302-629-9243 fax www.msbusinessreport.com sales@mspublications.com 951 Norman Eskridge Hwy. P.O. Box 1000 Seaford, DE 19973

Central Delaware Chamber of Commerce Judy Diogo 302-734-7513 302-678-0189 fax www.cdcc.net jdiogo@cdcc.net 435 N. DuPont Hwy. Dover, DE 19901

ARCHITECTS & ENGINEERS Davis Bowen & Friedel, Inc. Randy Duplechain, P.E. 302-424-1441 www.dbfinc.com 23 N. Walnut St. Milford DE 19963 George, Miles & Buhr, LLC Michelle Everngam 302-628-1421 302-628-8350 fax www.gmbnet.com meverngam@gmbnet.com 400 High St. Seaford, DE 19973 BUSINESS ORGANIZATION Better Business Bureau of Delaware Christine Sauers 302-221-5255 302-221-5265 fax www.delaware.bbb.org info@delaware.bbb.org 60 Reads Way New Castle, DE 19720

Georgetown Chamber of Commerce Karen Duffield 302-856-1544 302-856-1577 fax www.georgetowncoc.com info@georgetowncoc.com 229 E. Market St., PO Box 1 Georgetown, DE 19947 Lewes Chamber of Commerce Betsy Reamer 302-645-8073 Toll Free 877-465-3937 302-645-8412 fax www.leweschamber.com inquiry@leweschamber.com 120 Kings Hwy., P.O. Box 1 Lewes, DE 19958 Greater Millsboro Chamber of Commerce Amy Simmons 302-934-6777 302-934-6065 fax www.millsborochamber.com millsboro@intercom.net P.O. Box 187 Millsboro, DE 19966

Milton Chamber of Commerce Georgia Dalzell 302-684-1101 www.historicmilton.com chamber@historicmilton.com 707 Chestnut St., P.O. Box 61 Milton, DE 19968 Rehoboth-Dewey Chamber of Commerce and Visitor Center Carol Everhart 302-227-6446 800-441-1329 ext. 13 302-227-8351 fax www.beach-fun.com rehoboth@beach-fun.com 501 Rehoboth Ave. Rehoboth Beach, DE 19971 Greater Seaford Chamber of Commerce Paula Gunson 302-629-9690 302-629-0281 fax www.seafordchamber.com admin@seafordchamber.com 304 A High St. Seaford, DE 19973 EDUCATION Delaware Technical Community College Corporate and Community Programs Christopher M. Moody, Director 302-855-1665 302-858-5456 fax www.dtcc.edu/owens/ccp cmoody@dtcc.edu Jason Technology Center PO Box 610 Rt. 18, Seashore Highway Georgetown, DE 19947 University of Delaware Professional & Continuing Studies Tara Kee 866-820-0238 302-831-3292 fax www.pcs.udel.edu continuing-ed@udel.edu Carter Partnership Center Del Tech - Owens Campus Georgetown, DE 19947

Business Report | March 2012

29 ENVIRONMENTAL Delaware Solid Waste Authority Mike Parkowski 302-739-5361 302-739-4287 fax www.dswa.com mdp@dswa.com 1128 S. Bradford St., P.O. Box 455 Dover, DE 19903 ENVIRONMENTAL CONSULTING Envirotech Environmental Consulting, Inc. Todd Fritchman 302-645-6491 www.envirotechecinc.com info@envirotechecinc.com 16394 Samuel Paynter Blvd.

Suite 203 Milton, DE 19968 FINANCIAL Bank of Delmarva Scott Rukowicz 302-875-5901 302-875-1766 fax www.bankofdelmarva.com srukowicz@bankofdelmarva.com 200 East Market St. Laurel, DE 19956 County Bank 9 Sussex County Locations 302-226-9800 302-226-3182 fax www.CountyBankDel.com 19927 Shuttle Rd. (Main Office) Rehoboth Beach, DE 19971 Del One 7 Statewide Locations Amy Resh 302-672-1492 302-739-1790 fax www.Del-One.org amy.resh@del-one.org 270 Beiser Blvd.

Dover, DE 19904 Delaware State Police Federal Credit Union Stephen Cimo 302-856-3501 ext. 120 302-856-2539 fax www.dspfcu.com scimo@dspfcu.com P.O. Box 800 Georgetown, DE 19947

First Merchant Services Ronald W. Burke 302-875-5645 302-875-0935 fax www.firstmerchantservices.biz rburke@firstmerchant.us 14034 Johnson Road Laurel, DE 19956 Seaford Federal Credit Union Seaford Branch Mary Adams 302-629-7852 302-629-9125 fax www.seafordfcu.com mary@seafordfcu.com Seaford Professional Center Rt. 13 South Seaford DE 19973 Seaford Federal Credit Union Dagsboro Branch Veronica Nhan-Nock 302-934-1774 302-297-0016 fax veronica@seafordfcu.com 30650 Dupont Hwy. Dagsboro, DE 19939 Sussex County Federal Credit Union Debbie Jewell 302-629-0100 302-629-0966 fax www.sussexcfcu.com djewell@sussexcfcu.com 1941 Bridgeville Hwy. Seaford, DE 19973 FUNERAL SERVICES Watson Yates Funeral Home Gary Yates 302-629-8561 302-629-7961 fax Front & King St. Seaford, DE 19973 GRAPHIC/WEBSITE DESIGN Dean Design Marketing Group Jane E. Dean 302-674-5007 877-407-9800 717-898-9570 fax www.deandesign.com thestudio@deandesign.com 13 Water St. Lincoln, DE 19960

Health Heritage At Milford Assisted Living Community Genesis HealthCare Cheryl Stover 302-422-8700 302-422-8744 fax www.genesishcc.com cheryl.stover@genesishcc.com 500 South DuPont Blvd.

Milford, DE 19963 Nanticoke Health Services Sharon Harrington 302-629-6611 302-629-3211 fax www.nanticoke.org harringtons@nanticoke.org 801 Middleford Rd. Seaford, DE 19973 Bayhealth Medical Center Milford Memorial Hospital Ellen Shockley 302-430-5034 302-430-5946 fax www.bayhealth.org ellen_shockley@bayhealth.org 21 W. Clarke Ave. Milford, DE 19963 INSURANCE Farnell & Gast Insurance Joe Gast, CPCU 302-629-4514 302-536-6257 fax www.averyhall.com jgast@averyhall.com dflood@averyhall.com 500 W. Stein Highway Seaford, DE 19973 INTERNET SERVICE & WEB PAGE DESIGN Delmarva Digital Tim Smith 302-875-7700 302-875-8288 fax www.ddmg.net ddmg.netsales@ddmg.net 220 Laureltowne Laurel, DE 19956

Business Report | March 2012

30 LEGAL Sergovic & Carmean PA Attorneys At Law John A. Sergovic, Jr. Shannon D. Carmean Leslie Case DiPietro 302-855-1260 302-855-1270 fax www.scdelaw.com 142 E. Market St. PO Box 751 Georgetown, DE 19947 Law Offices of Karen Y. Vicks, LLC 302-674-1100 888-598-8890 500 W. Loockerman Street, Suite 102 Dover, DE 19904 kvicks@vickslaw.com MEDICAL TRANSPORT Lifestar Ambulance Mike Parker 800-572-9838 410-546-0809

410-860-5260 fax www.lifestarambulance.com mike@lifestarambulance.com 1024 S. Tower Dr. Salisbury, MD 21804 OFFICE FURNITURE AMI Business Interiors Tom Woodstock 800-830-0801 302-226-0801 302-226-0302 fax www.archmktg.com archmarketing@comcast.net 123 Glade Circle West Rehoboth, DE 19971 PAYROLL SERVICE Payroll Professionals Jessica Amaty 302-645-5700 302-645-0395 fax payroll@1040pro.com 1636-D Savannah Rd. Lewes, DE 19958

PORTRAITS Portraits In The Sand Dave Koster 302-226-9226 302-226-8424 fax www.portraitsinthesand.com businessreport@portraitsinthesand.com 110 White Oak Rd. Rehoboth Beach, DE 19971 REAL ESTATE Long & Foster Real Estate, Inc. Tracey Espada 302-227-2541 800-462-3224 302-227-8165 fax www.longandfosterde.com 37156 Rehoboth Ave. Rehoboth Beach, DE 19971 Coldwell Banker Resort Realty Skip Faust 302-227-5000 office 302-745-8764 cell 302-227-3804 fax www.skipfaust.com skipfaust@hotmail.com 20184 Coastal Hwy. Rehoboth Beach, DE 19971 TATTOO STUDIO

Complete Control

Ancient Art Tattoo Studio, Inc. Peggi Hurley 302-644-1864 www.ancientarttattoo.net peghurley@comcast.net 34410 Tenley Ct. #1 Lewes, DE 19958

TRANSPORTATION Pyramid Transport 302-337-2210 800-754-7775 www.pyramidtransport.com 18119 Sussex Highway Unit 2 Bridgeville, DE 19933

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UTILITIES Artesian Water Company Stuart Lindner 302-453-6900 302-645-7751 800-332-5114 302-453-6957 fax www.artesianwater.com slindner@artesianwater.com 664 Churchmans Rd. Newark, DE 19702 14701 Coastal Highway Milton, DE 19968

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