Morning Star Business Report

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Business Report MAY 2012

Peninsula Dental Millsboro specializes in your comfort ALSO INSIDE

Delaware Master Gardeners Local Farmers’ Markets

for those who make, sell, build, support, create, service, supply, repair, give, design, deliver, produce and contribute to our economy, we say thank you.

Giving small businesses the credit they deserve. Local businesses help support the vitality of our communities. That’s why we’re here for you today, tomorrow and especially during our May Small Business Month.

To learn more, stop by a branch, call 855-PNC-CFO5 or visit pnc.com/cfo

PNC Bank is a registered mark of The PNC Financial Services Group, Inc. (“PNC”). Banking products and services offered by PNC Bank, National Association, a wholly owned subsidiary of PNC and Member FDIC. © 2012 The PNC Financial Services Group, Inc. All rights reserved.

Business Report | May 2012

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Business Report | May 2012

from the editor The season of Farmers’ Markets is gearing up

O

ne of my absolute favorite things about growing up in Delaware was enjoying the fine pleasure of farm fresh summer sweet corn. In fact, local produce of all kinds is one of the best features of living in Sussex County.

I have a difficult time eating a tomato that is out of season because I know how delicious a local tomato can be. Having farmers’ markets that provide a variety of fresh fruits, vegetables and other local goods is such a important and delicious part of the Delaware economy.

It was very interesting to learn through Carol Kinsley’s story that:

“

This is the seventh season of the state’s farmers’ market program.

The markets provide a significant economic boost to Delaware agriculture. In 2011, 16 markets brought in $1.8 million. Fourteen markets grossed $1.3 million in 2010.

For more information on farmers’ markets, see the rest of Carol’s story on page 4.

Daniel Richardson

Business Report Vol.15 No.07

EDITOR

Daniel Richardson

COMPOSITION

Cassie Richardson Elaine Schneider Tina Reaser

SALES

Chris Redman Rick Cullen Sutton Joseph

C O N TA C T

Morning Star Publications 302-629-9788 P.O. Box 1000 Seaford, DE 19973 businessreport@mspublications.com sales@mspublications.com

Focusing on the ambition and innovation that make Delaware businesses unique.

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Business Report | May 2012

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18 [contents] 05/12 6

CHAMBER NEWS

18

20

COVER STORY

It’s time to evolve your logo, fortify your brand. By JANE DEAN

Peninsula Dental Millsboro

and Bear-Glasgow Dental Sedation Centersare the only dental practices in Delaware offering all levels of dental anesthesia and general dentistry in an office setting. BY CAROL KINSLEY

14

20

12

GUEST COLUMN

HIDDEN TREASURE

Master Gardeners are dedicated to growing a greener Delaware.

By CAROL KINSLEY

16

FARMERS’ MARKETS

Farmers’ markets provide economic boost to Delaware agriculture.

By CAROL KINSLEY

28

HEALTH REPORT

30

BUSINESS LICENSES

32

BUSINESS DIRECTORY

On the Cover The Peninsula Dental Millsboro team.

Photo by Eric Young www.youngsstudio.com

GUEST COLUMN

The sport of kings is more than just fun and games. By DOUG PHILLIPS Business Report | May 2012

6

Chamber

Phone

Key contact

Dues*

Members

Fax

Bethany-Fenwick Chamber of Commerce

539-2100

Carrie Subity

$211

800

539-9434

Delmar Chamber of Commerce

846-3336

Diane Johnson $75

67

846-3336

Georgetown Chamber of Commerce

856-1544

Karen Duffield

$150

460

856-1577

Laurel Chamber of Commerce

875-9319

Don Dykes

$125

125

875-5908

Lewes Chamber of Commerce

645-8073

Betsy Reamer

$195

432

645-8412

Milford Chamber of Commerce

422-3344

Jo Schmeiser

$165

310

422-7503

Millsboro Chamber of Commerce

934-6777 Amy Simmons

$150

260

934-6065

Milton Chamber of Commerce

684-1101 Georgia Dalzell $150

120

684-1101

Rehoboth-Dewey Chamber of Commerce

227-2233

Carol Everhart $215

1303

227-8351

Seaford Chamber of Commerce

629-9690

Paula Gunson

$150

340

629-0281

Central Delaware Chamber of Commerce

734-7513

Judy Diogo

$225

868

678-0189

Delaware State Chamber of Commerce

655-7221

Bill Stephano

$299

2800

654-0691

Delmarva Black Chamber of Commerce

450-4501

Clay Hammond

* Annual membership cost based on businesses with fewer than 10 employees. For Delaware State and Central Delaware chambers membership cost figure is for 1-5 members. For Delaware State Chamber special rate applies if business already belongs to another chamber.

Ribbon Cutting AFLAC The Rehoboth Beach-Dewey Beach Chamber of Commerce held a ribbon cutting ceremony for AFLAC recently. Businesses are dealing with the rising costs of health care, deductibles and co-pays. AFLAC can provide your employees with peace of mind and a financial safety net in the event of an accident or sickness at no cost to you.

For more information, contact Kim Ryan at 302-883-3986 or 302-448-6453 or email kimberly_ryan@us.aflac.com.

Pictured from left: Joan Deaver, Sussex County Council; Patty Burkentine, RBDBCC; Kimberly Ryan, AFLAC; Joy Kidd, RBDBCC.

Ribbon Cutting Coastal Rentals & Hydraulics, LLC The Rehoboth Beach-Dewey Beach Chamber of Commerce recently held a ribbon cutting ceremony for Coastal Rentals & Hydraulics, LLC, southern Delaware’s newest equipment and tool rental company. Call and ask about their free local delivery at 302-539-5211 or visit www.CoastalRentalsDE.com. Also, like them on Facebook (Coastal Rentals & Hydraulics) for updates on specials, new inventory and more. Coastal Tented Events offers event grade tents, tables, chairs, dance floor and much more to make any event special. Like them on Facebook (Coastal Tented Events) visit www.TentedEventsDE.com or call 302-539-5211 for more information. Pictured from left: Joe Garner, Lou Vickers, Caitlin McCarthy, Zach McCarthy, Jerry Mieklejohn.

Business Report | May 2012

CHAMBER NEWS

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Ribbon Cutting Dover Community Pharmacy The Dover Community Pharmacy recently opened their doors and celebrated their grand opening with fellow Central Delaware Chamber of Commerce members, Dover residents and special guest, City of Dover Councilman, David Anderson. Owner and Pharmacist, Zahir Kasmani, is looking forward to serving Dover and surrounding communities. Visit The Dover Community Pharmacy at 1035 S. Governors Ave. or call 302-724-9323.

Ribbon Cutting Döner Haus Döner Haus recently had their official grand opening for the local Dover community. The German specialty restaurant, known for their traditional German Döner sandwich, had nearly 150+ attendees for their grand opening. Special guests included The Kent County Vietnam Veterans. The Döner Haus is located at 1466 E. Lebanon Rd., Dover, and is open Monday through Saturday from 11 a.m. to 9 p.m.

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Business Report | May 2012

8 Ribbon Cutting Good Earth Market The Rehoboth Beach-Dewey Beach Chamber of Commerce held a ribbon cutting ceremony for Good Earth Market & Organic Farm in Clarksville recently. Open 7 days a week year round, Good Earth Market is a complete 3,000 square foot health food store featuring organic and gluten free groceries. They also offer free cooking demos and health related lectures. Opening Memorial Day weekend is the Birch Tree CafĂŠ which will feature coffee, espresso, muffins, soups, salads and wraps all day and gourmet gluten free dining in the evenings. Good Earth Market is located on a USDA certified organic farm, one of the longest running organic farms in the state. For more information, stop in and visit Good Earth Market & Organic Farm located at 31806 Good Earth Lane, or call 302-5377100. Pictured from left: Laura Bortle, Good Earth Market customer; Ernest Bortle, Nancy Nothnagel, Susan Ryan, JJ Schroeck, Bob Bostain, Cathy Berzins, Mary Ryan.

Ribbon Cutting Kent-Sussex Industries, Inc. The Rehoboth Beach-Dewey Beach Chamber of Commerce (RBDBCC) recently held a ribbon cutting ceremony for Kent-Sussex Industries, Inc. KSI, which has been in business for 50 years, is a private, not for profit vocational rehabilitation organization which serves the residents of Kent and Sussex counties. Pictured from left: Cal Jones, cartridge service operations manager; Kathy Jackson, executive assistant to the vice president; Jim Greenwell, comptroller; Jayson Crouch, vice president; Kate Bell, RBDBCC; B. Craig Crouch, chief executive officer; Robert Thomas, board of directors; Alicia Hollis, director of community relations; Lynn Hammond, purchasing/special projects coordinator; Barb Thibodeau, cartridge service customer service manager; Michelle Cain, executive assistant to the CEO.

Ribbon Cutting Builders Integrity, Inc. Builders Integrity Inc. owners, Kris and Andy Rogers, joined the Central Delaware Chamber of Commerce recently. For more information or to schedule your next home remodeling project, call Kris and Andy at 302-6539186. Pictured from left: Felicia Cook, Kris Rogers, Andy Rogers, J.R Ennis, Cristal Brenneman.

Business Report | May 2012

CHAMBER NEWS

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GIFT OF APPRECIATION Destination Station Center Rob Eppes, President of Junior Achievement of Delaware, is shown receiving a gift in recognition of Junior Achievement of Delaware’s generosity and support of Destination Station Center. Pictured from left: Carol Everhart – Rehoboth Beach-Dewey Beach Chamber of Commerce and Rob Eppes, Junior Achievement of Delaware.

Ribbon Cutting Central Delaware Habitat For Humanity Central Delaware Habitat For Humanity opened their new ReStore location at 544 Webbs Lane in Dover. Habitat staff, board members, the CDCC and community members attended an official ribbon cutting ceremony. For more information, contact Executive Director Jocelyn McBride at 302-526-2366 or director@centraldelawarehabitat.org.

Ribbon Cutting Law Offices of Scott and Shuman The Bethany-Fenwick Area Chamber of Commerce joined The Law Offices of Scott and Shuman in celebrating their move to a new location with a ribbon cutting ceremony. Employees, family, friends, clients, chamber staff, ambassadors, and board members joined owner K. William Scott, Esq. (with scissors) to celebrate. The Law Offices of Scott and Shuman are now located at 33292 Coastal Hwy., Ste. 3, in Bethany Beach. They are a full service law firm focusing primarily on the areas of real estate, trusts and estate planning. For more information, call 302-537-1147 or visit www.scottshumanlaw.com.

Ribbon Cutting Verizon Wireless The Rehoboth Beach-Dewey Beach Chamber of Commerce (RBDBCC) held a ribbon cutting ceremony recently for Verizon Wireless. Located at 37156 Rehoboth Ave., Rte. 1, Coastal Highway, Verizon Wireless Rehoboth takes pride in their commitment to customer satisfaction.

Stop by and receive a free wired headset, no purchase necessary. The store is open Monday through Saturday from 10 a.m. to 8 p.m. and Sunday from 11 a.m. to 6 p.m.

Become a friend on Facebook at VZW Rehoboth or call 302-227-7300 for help with all of your wireless needs.

Pictured from left: Steve Leonard, Citizens Bank; Neil Little, Jeff Washburn, Christy Kitchen, Citizens Bank; Patty Burkentine, RBDBCC.

Business Report | May 2012

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Blue River Resources recycling facility receives operating permit Delaware’s Department of Natural Resources and Environmental Control has issued a solid waste resource recovery permit for the first private materials recovery facility (MRF) in Delaware. The MRF operated by Blue River Resources LLC will sort and separate recyclables, then market the materials to commodity buyers or recycling processors. Blue River Resources, located on a former brownfields site, is the newest of several recycling entities in an area of south Wilmington and across the state that have parlayed Delaware’s universal recycling law, which went into effect last year, into a business opportunity.

As a direct result of the State Universal Recycling Law (SB 234) championed by Governor Jack Markell and sponsored

by Senator David McBride (D-Hawk’s Nest) and Representative Mike Mulrooney (D-Pennwood), as well as years of outreach by the Recycling Public Advisory Council (RPAC) and DNREC, Delaware has created an environment which encourages private investment in the environmental businesses sector of the economy. Companies such as Blue River Resources are taking advantage of the greatly expanded quantities of recyclable materials that are now recoverable from Delawareans and businesses located within the state as a result of statewide curbside recycling pickup.

The DNREC permit enables Blue River Resources to operate a materials recovery facility to separate and aggregate singlestream recyclables collected from New Castle

County and the surrounding area. Blue River Resources has outfitted a former tire recycling center on Heald Street for sorting, separating and baling recyclables. The new permit issued by DNREC allows the company to take recyclables deliveries from as far as 50 miles away – potentially a four-state area including Pennsylvania, Maryland, and New Jersey.

The facility is permitted to accept up to 4,500 tons per week of single-stream recyclables, including paper, cardboard, plastic, metal, and glass. Up to 40 jobs will be created at Blue River Resources for preparing the recyclables for markets, with the possibility of more jobs should the full-service facility exceed expectations in recovering materials that can be taken to market.

Delaware’s Recycling Public Advisory Council has long advocated for a materials recovery facility in the state to sort and separate the recyclables collected into their various streams for both profit and in helping gather momentum for recycling in Delaware.

From the moment in 2010 that Governor Jack Markell signed Senate Bill 234 into law implementing universal recycling, the quantity of recyclables that would require processing in Delaware justified the operation of an instate facility for materials recovery as opposed to transporting collected recyclables out-of-state for processing.

“Blue River Resources’ new facility attests that the economics of recycling can be profitable and that these investments make sense, both environmentally and economically,” said

DNREC Secretary Collin O’Mara. "This is recycling at work on both sides of the street – Blue River Resources diverts these materials from the public that once would’ve gone into our oversubscribed landfills then directs them to a market where recyclables such as paper and plastic command a good price for reuse.

Meanwhile, Delaware’s universal recycling law ensures that Blue River will have sustainable volumes that get their processing efforts to market.”

Other companies that have seized on recycling opportunities in Delaware have also ramped up capacity in a recycling-friendly atmosphere that DNREC has championed.

Downstate, the composting operation of Blue Hen Organics near Dagsboro in Sussex County can process 57,000 cubic yards of organic waste annually. Delaware’s recycling legislation – and DNREC’s oversight for it – is expected to help improve organic materials diversion for those and other companies that might locate within the state. Holland Mulch and other companies are providing private sector solutions to preventing yard waste from overwhelming our landfill capacity.

While Blue River Resources expects to handle 1,000 tons of materials a week initially, the DNREC resource recovery permit covers potential expansion of recyclables up to 4,500 tons a week. Should the facility reach that ambitious figure from its weekly deliveries, it will be sorting and separating almost half of the total waste generated by New Castle County that goes into landfills each year.

How to land the job you want Always be candid, sell your skill sets, and never let somebody else fill in the blanks. Those are just some of the inside tips shared by Bayhealth human resources professionals on how to put the odds in your favor when trying to land your dream job.

“Be direct and be candid. Giving a less than honest response in a job interview will hurt your chances,” said Bayhealth Recruitment Manager Heather Myers.

“Never leave a question unanswered on a job application. If you leave a blank, you’ve missed an opportunity to share information about yourself,” said Human Resources Operations Manager Lauren Brittingham.

Other inside tips from the HR insiders:

Business Report | May 2012

• Focus on selling your skill sets and how those skills sets will be benefit the employer.

Also focus on how your soft skills will fit within the organization. A mix of the “right” skill sets can help you land the job you seek (“right” experience, “right” cultural fit, “right” attitude).

• Research your prospective employer.

Knowing details about the company can help you better understand how your skills benefit the employer. Expressing a genuine interest in specific aspects of the company is sure to impress.

• Anticipate questions of your job interview in advance and rehearse your responses in advance with a friend or in front of a mir-

ror.

• Reiterate your interest in the job.

Clearly explain why you are the best for the position.

Bayhealth Recruitment Manager Heather Myers and Bayhealth Human Resources Operations Manager Lauren Brittingham recently shared these insights at Jobs for Life, a job skills and training program for the unemployed and underemployed, held at Grace Presbyterian Church in Dover. Jobs for Life is held every Tuesday and Thursday night for eight weeks from 6:30 to 8 p.m. at 350 McKee Rd., Dover.

For more information about Jobs for Life, call 302-734-8150.

11

Harrison House completes expansion Harrison House of Georgetown has completed a two-year expansion project at their facility located at 110 W. North St., Georgetown. Harrison House now has an additional 30 beds, a new activity and dining room, an outdoor patio with walking paths and a large rehabilitation center.

The rehabilitation center includes new state-of-the-art machines and equipment, special bariactric rehabilitation equipment, and a private speech therapy room.

Within the center a new full kitchen was built, as well as a washer and dryer and a full bathroom with a tub/shower combo and a standing shower to simulate a resident’s home and provide the most custom occupational therapy possible.

Physical therapist works with patient Claire Kroll who is recovering from cardiac surgery.

therapy plan. “Our goal is to provide the highest level of care and encourage our residents in their rehabilitation so that they can go home faster,” says Morris.

For more than 25 years Harrison House of Georgetown has been providing quality care for Sussex County seniors.

For more information, visit www.

HarrisonSeniorLiving.com.

Harrison House of Georgetown’s first resident in the new rehabilitation center is thrilled with the new facility and her caring experienced team of nurses and therapists. Claire Kroll is recovering from cardiac surgery and residing at Harrison House while receiving rehabilitation care. Kroll’s physical therapist, Laurie Morris, COTA-L from Genesis Rehabilitation, has created an individual

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12

GUEST COLUMN

It's time to evolve your logo, fortify your brand

By Jane Dean, President, Dean Design/Marketing Group

By every objective measure, the economy is recovering. Slowly, but surely. Tomorrow’s leaders see this as a moment of opportunity.

They aren't sitting on their hands and cautiously waiting for some fine day when is “everything is back to normal.”

With the economy moving into the recovery cycle, it’s smart business to get a head start on your competition by revving up and refocusing your advertising outreach.

Investing today can bring big rewards as prosperity returns.

The challenge

Today’s media tools offer more opportunities than ever before. Added to the traditional mix of print, broadcast and outdoor media are dynamic websites, banner ads, search engine optimization, email blasts, blogging, social media like Facebook and LinkedIn, and more.

The 2012 advertising world is very different from the pre-2008 world. The goals are still to generate orders and leads, build a relationship with your desired market, create name recognition and top-of-mind awareness, and grow your business. It’s all part of the continual need to build your brand.

Brand building As you translate your marketing message from one medium to another, visual and messaging consistency is vital.

In today’s quick-read culture, if you aren’t creatively consistent with your brand and image, you might actually wind up competing with yourself! Building a strong and well defined brand assures that every exposure to a potential customer reinforces the one before, building an ever stronger, clearer and more consistent sense of who you are and what you can do for them.

In my experience, too many companies take short cuts in brand development, are oblivious to it, or expect that people will somehow just spontaneously realize what their company is all about. Such is the lure of magical thinking.

Business Report | May 2012

Logo vs. brand

Is your logo the same as your brand? No. Your logo is the icon, the symbol that represents your company visually. Your logo is a vital — even crucial — component of your brand. No doubt you have recognized your business’s need for a logo. Hopefully, you have employed an excellent designer or design team to develop a logo that provides your business a unique face for your marketing audience. A good logo must embrace all the characteristics of excellent design. It is uncomplicated, unique, memorable, versatile, and appropriate. It should establish the colors and style that form the core of your marketing.

Of course a company must be consistent in the use of its logo. It must conscientiously provide electronic files of the logo to all advertising media and vendors that may need to use it. That’s enough – right?

Actually, it’s not. It is the first step in a broader effort. Next, you need to think through your company’s comprehensive identity and how to bring strength and meaning to your brand. It helps very much to have a marketingsavvy mind to work with you on this phase.

The relatively small investment in their time can help you avoid having to learn the more expensive way: through trial and error.

What's my brand?

Your brand is: • What comes to your customer’s mind when he or she thinks about your company.

• What engenders an instant sense of trust in your company and its products and services.

• What brings your company to your customer’s mind when they need what you have to offer.

Your marketing messages guide your audience, and define your company. If you don’t shape your brand in their minds, they’ll fill in the void themselves.

Your brand is, in a sense, your promise to your customers. In business, trust is everything.

Above - American Music Theater’s showy logo and Broadway-reminiscent images brand the theater as a destination for quality entertainment.

Top - The images in the Lewes Chamber of Commerce’s logo and marketing materials suggest summer fun that extends into the shoulder seasons.

13 The Starbucks paradigm

A good example of branding excellence is Starbucks. You and a friend can meet there for a great cup of coffee in a friendly setting, and may even feel the world is a little better because you brought them your business.

Starbucks recently changed their logo by removing the word “coffee” from the icon.

Their rationale? According to the Starbucks, “ … our new brand identity will give us the freedom and flexibility to explore innovations …” Starbucks is so confident in their positive brand identity that they can actually remove verbiage from their logo. Very impressive!

The Starbucks’ example demonstrates the value of allowing your logo to evolve as your brand objectives evolve. You do so gradually and with great care, so as never to lose your investment in previous marketing efforts.

When you develop a strong brand for your business, you are able to introduce new products and services seamlessly. In turn, your brand’s strength will impart a head start to them in sales growth momentum.

How do you express and build your brand? You do it in many ways: in the tag line beneath your logo, in your advertising, in your newsletter, on your trucks, on your website, in how you answer your phones, in how you treat your customers, and in much more. Each educates and demonstrates to your audience what your company stands for. Your company’s logo is the initial face of your company, the visual icon that unifies all your marketing efforts. Your company’s brand – what your logo represents – is what drives your customers to do business with you. As the economy strengthens and your organization moves forward with its marketing plans, it will pay to be smart.

Building and reinforcing your brand at every opportunity will help people understand why they need to become your customer. A good first step is to ask yourself: What can I do cost-effectively, right now, to build a better, stronger brand?

Williams receives international recognition

Craig Williams, AIA of Becker Morgan Group recently received the American Society of Architectural Illustrators (ASAI) Architecture in Perspective (AIP27) Award of Excellence for his 3D illustration titled “Pavilion” in the International Competition of Digital and Traditional Architectural Illustration.

The ASAI's annual international competi-

tion and exhibition presents its members' extraordinary work in major venues worldwide over the course of a year. This year, Williams’ piece was selected out of the 385 entries submitted by 125 architectural illustrators representing 9 countries.

Williams combines over 15 years of architectural rendering and 3D modeling experience with the firm’s in-house graphic design department to provide clients with state-ofthe-art presentation materials.

About the author Jane Dean is founder and president of Dean Design/Marketing Group, a 9-person marketing and creative firm serving southern Delmarva and south-central Pennsylvania for 28 years. Dean Design is certified as a Women's Business Enterprise (WBE), and has been nationally recognized on numerous occasions for its web and print communications. For more information, visit www.deandesign.com.

Business Report | May 2012

14

Master Gardeners dedicated to growing a greener Delaware

By Carol Kinsley You don't have to dig to find this month's hidden treasure, but you will often find these volunteers digging, either literally, in the soil, or figuratively, for information — they are Delaware Master Gardeners, who have completed 11 weeks of intensive training to learn more about gardening and to be able to help others in their community.

There are more than 200 Master Gardeners statewide who agreed, in exchange for their training, to volunteer 45 hours in the first year and 30 hours each year thereafter. In 2010, Master Gardeners provided more than 10,000 hours of unpaid service, including operating garden hotlines for homeowners at the Cooperative Extension office in each county; providing information at fairs, festivals and farmers' markets; talking to local civic groups; and working with youth groups and school children. Many provide workshops on favorite garden topics and are available through a speakers' bureau to make presentations for community groups upon request.

Business Report | May 2012

Tracy Wootten, horticultural agent for Sussex County, said “Without these wonderful volunteers, Cooperative Extension would not be able to provide the impressive amount of outreach that is being offered to local Delaware communities.�

The Master Gardener Program began in Washington State in 1972 when Extension agents found themselves overwhelmed by increasing numbers of questions from homeowners. Most of the questions could easily be answered by someone with a some horticultural training. The program was started to train volunteers to answer these questions, freeing the county agent to support commercial growers and answer more difficult homeowner questions. The successful program has now been adopted in all 50 states, beginning in Delaware in 1986.

Trainers are county agents, horticulture experts from the University of Delaware and Delaware State University and previously trained Master Gardeners. Many of the same experts who address gatherings of commercial nurserymen and greenhouse growers are called upon to teach sessions of Master Gardener

classes.

Recent graduate Jackie McPeak of Sussex County commented, "The Master Gardener training has been wonderful because of the knowledge shared by the professors and Extension educators. It has led two of us to lay the groundwork for the establishment of a youth garden club at the Western Sussex Boys and Girls Club."

The 26 members of the Kent-Sussex Class of 2011 came from varying backgrounds and professions and included an aerospace engineer, policewoman, postal worker, four nurses, a house builder, newspaper editor, former "Culligan man" and an 82-year-old retired pastor. They learned about research-based lawn and garden management practices known to be least damaging to the environment.

They became part of a vibrant community of individuals dedicated to growing a greener Delaware, with a more biodiverse and sustainable environment.

As the Master Gardener program evolved over the years, volunteers worked in what was to become the University of Delaware Botanical Gardens in Newark. Demonstration

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Left - Master Gardener helps a child marigolds in the Sussex County demonstration garden.

Far Left Top - Children learn about butterflies from a Master Gardener in the butterfly garden at the Elbert N. and Ann V. Carvel Research and Education Center in Georgetown. Photo

by Robert A. Ranney Above - The mixed perennial and annual flower border of the demonstration garden at the Carvel Center has labels identifying the various plants.

Far Left Bottom - Master Gardeners pitch in to clean up the demonstration garden at the Carvel Center. Photos by Roberta A. Ranney

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Celebrating Our 51st Year gardens were developed in all three counties: a Native Teaching Garden at the New Castle County Extension office on Wyoming Road in Newark; at Delaware State University's Outreach and Research Center on Leipsic Road in Smyrna; and at the Elbert N. and Ann V. Carvel Center on Route 9 in Georgetown.

New Castle County has an in-the-school Junior Garden Program that reaches some 3,000 students in grades K through 4 each year. The environmental science and horticulture programs are designed to complement Delaware State Science Education standards.

A committee of Master Gardeners in Sussex County has made 15 presentations on accessible gardening so far this year and has several more scheduled. A cast of volunteers has performed a "Peter Rabbit" puppet show for hundreds of children already.

Open houses are planned in New Castle County in the Native Teaching garden May 16 and June 20, from 6-8 p.m. For information, call (302) 831-2667. Sussex County Master Gardeners will host an open house in the demo garden of the Carvel Center on July 14. For information, call (302) 8567303.

The next opportunity for Master Gardener training will be in 2013 in New Castle County in the spring and Kent and Sussex Counties in the fall. For more information about the Master Gardener Program, contact your local Cooperative Extension office.

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Business Report | May 2012

FiNANCE COLUMN

16

The sport of kings is more than just fun and games

By Doug Phillips, CPA

Whether you have one racehorse or a full stable, there is much to learn about running your operation in a businesslike manner and complying with federal and state tax laws.

Many of the laws are complex, so even veteran owners need to keep on their toes.

The first consideration for any owner must be the type of business entity used in setting up your racehorse operation.

The simplest arrangement is a sole proprietorship — you are the owner and you will most likely report all income and expenses on Schedule F of your personal tax return but you are also personally liable for all debts incurred, even if they far outstrip your earnings. When racehorses have two or more owners, partnerships or syndicates may be the best approach.

Other arrangements, like a Limited Liability Company (LLC) or an S Corporation, are more complex, but protect your personal assets against business losses and lawsuits. Consult with your tax and/ or legal advisor before choosing the type of business entity you will use.

No matter how your operation is organized, you must keep good records.

That means having a separate checking account, using spreadsheets or software like QuickBooks to track income and expenses, and saving all of your invoices and receipts.

It’s worth noting that some racehorse owners consider their operation a “hobby” but the Internal Revenue Service uses extensive guidelines to distinguish between a hobby and a business. Keep in mind that even income from a “hobby” must be reported on your tax return, but some hobby expenses can be tax-deductible. Also, among other requirements, the IRS looks for racehorse owners to show a profit for at least two of seven years for their operation to be considered a business. The bottom line: keep good records and ask your tax advisor to explain the differences between a hobby and a business.

Chances are you will be paying some people who help with your horses. The arrangement you have with them will deter-

Business Report | May 2012

mine whether they are employees (who are subject to income tax withholding and must receive a W-2 form each year) or independent contractors (whose earnings must be reported on a Form 1099). For example, someone who cleans the stalls in the stable on a set schedule is most likely an employee, while trainers, who often work for several owners and tend to control their own working hours, are most likely independent contractors.

Some of the financial complexity of owning racehorses involves how the horses are used. Not only are tax rules different for racehorses than for ordinary farm horses, but there are special considerations for breeding operations. There is a fairly new tax break (it started in the 2005 tax year) called the Domestic Production Activities Deduction (DPAD). Under the law, foals should qualify as “tangible personal property” that has been “manufactured, produced, grown or extracted by you in whole or in significant part within the United States.”

Under DPAD, you can shield as much as 9 percent of qualifying income from your federal tax bill, but you will have to keep separate records for your breeding operation to claim this tax break.

Two other tax breaks, 50 percent bonus depreciation and a $125,000 expense allowance, could also factor into plans for your racehorse business this year. If you purchase a yearling this year, you may be able to depreciate 50 percent of its value on your 2012 tax return. Since this bonus depreciation expires at the end of the year, there could be a tax incentive to buying racehorses this year instead of waiting until 2013.

An expensing allowance of $125,000 that can be used to offset income is also scheduled to drop to $25,000 in 2013, providing an incentive for purchasing equipment and other qualified property this year rather than next. Costs associated with pregnant broodmares qualify for the expensing allowance. Costs associated with two-yearolds in training that are acquired this year may qualify for both bonus depreciation and

the expensing allowance subject to certain requirements. Again, the rules are complex, so consult with your tax advisor.

Among the financial and tax considerations involved with racehorses, tracking income may be the easiest. After all, the primary source of income will be purses when your horses finish in the money, and track operators are required to give owners a Form 1099 showing any winnings for the year. Should any of your horses be sold or claimed, that income must also be reported.

The same goes for any breeding or stud fees received. Of course, the IRS expects you to report all income whether or not you receive a Form 1099.

Given Delaware’s proximity to other states, it is not unusual for owners to race their horses at tracks in Maryland, Pennsylvania, New Jersey or beyond.

(Remember Kentucky Derby winners Smarty Jones in 2004 and Barbaro in 2006?

Both had Delaware connections.) Purses won in other states could be subject to taxation in those jurisdictions, so check filing requirements with your tax advisor. Hoping that state tax officials will not track down out-of-state racehorse owners can be risky.

There is no statute of limitations if you neglect to file a tax return; if tax evasion is detected, the violator may have to go back many years to reconstruct late returns — a tedious and painful process.

One final point to consider is the location of the office from which you conduct your business. If you use a portion of your home for this purpose, a portion of some home expenses — mortgage interest, property taxes, utility bills, maintenance and structural improvements — may qualify for home office deduction write-offs.

To make the most of your horseracing experience, enjoy it as a hobby and make financial decisions as though it’s a business.

Doug Phillips is President and Managing Director of Horty & Horty P.A., a public accounting firm with offices in Dover and Wilmington.

17 Dover Downs Hotel & Casino opens new meeting rooms Dover Downs Hotel & Casino announces the re-opening of its fourth floor Diamond Room, following a complete renovation into 6,500 square feet of meeting space, featuring racetrack and city views. The additional meeting space now brings the total square footage of functional meeting and convention space to 41,500 at Dover Downs Hotel & Casino.

“The refurbishing of the once empty space was undertaken to accommodate the demand for additional meeting sites in the facility,” said Ed Sutor, president and CEO of Dover Downs Hotel & Casino. “While we had a great mix of room types and sizes previously, the new rooms ensure that overflow from larger groups may be better handled. We have now maximized our space potential for groups of every size that want to conduct meetings, classes, even parties.”

The Diamond Room when fully open measures 210’x31’ and features windows on three walls. The glass enclosed room can be subdivided by air walls, with two rooms measuring 60’x31’ and one measuring 90’x31’. In addition to the Diamond Room, the site has an 18,000-square-foot ballroom, executive boardroom, six hospitality suites and five corporate rooms accommodating 30-150 people.

For more information, call Gordon Basht at 302-857-2104.

Koehler obtains ownership interest Johnny Janosik Inc., World of Furniture, is pleased to announce that David A. Koehler has obtained an ownership interest in the company effective Jan. 1, 2012.

The move enhances the succession planning and establishes the company’s leadership for the future in accordance with its strategic initiatives. Koehler has been serving as CEO since July 2007. Lori Janosik Morrison will continue as president.

Koehler joined the Janosik team after 20 years with industry leader Havertys and a short stint as a regional vice president of sales for La-Z-Boy.

Delaware Agritourism seeks members

Delaware Farms and sites that offer agricultural experiences to the public are invited to join the Delaware Agritourism Association for the 2012-13 membership year.

Throughout the year, the group offers members many benefits that support programs on members’ farms. From tours to informational speakers, the DAA offers a way for its members to further their operation. The organization also produces the Delaware Agritourism Trail each summer and fall. The trail effort helps visitors locate on-farm experiences throughout the state.

Outreach to the public is a primary means for promoting farm visits.

For more information, visit www. delawareagritourism.org or contact: delawareagritourism@gmail.com or Delaware Agritourism Association, PO Box 222, Georgetown, DE 19947.

Business Report | May 2012

18

Peninsula Dental Millsboro specializes in your comfort

By Carol Kinsley Some children and even adults with anxieties or special needs have trouble sitting still for a haircut. Can you imagine approaching them with dental instruments? Many otherwise healthy people are just plain afraid of going to the dentist. Medication — sedation — can help them relax enough for treatment. It was to help these patients that Dr. Glen Goleburn decided to take the extra training necessary to offer sedation dentistry. Now, Peninsula Dental Millsboro and Bear-Glasgow Dental Sedation Centers have grown to become the only dental practices in the state offering all levels of dental anesthesia and general dentistry in an office setting.

General Manager John T. Moore explained how this came about.

There are three forms of sedation: oral — Business Report | May 2012

medication in liquid or pill form with which the patient is still conscious but with little or no anxiety; IV (intravenous) — medication delivered via a needle in the arm, with which the patient is still conscious and able to respond to commands but likely not to remember any discomfort; and deep sedation — general anesthesia, administered by a board-certified anesthesiologist on site, with which the patient is unconscious but breathing on his or her own.

Starting with oral and IV sedation, Goleburn and his partner Dr. Neil Woloshin thought they might be able to attract patients who were otherwise healthy but had anxiety problems. As it happened, Moore said, many patients who came to them with anxiety concerns and had a great experience realized they had a relative with autism or a friend with a cognitive disability or other special needs who could use these services. They spread the word

that their dentist could give medication to make treatment possible and comfortable.

The disabilities community began to seek them out. About 2003, the doctors began offering their services to the state of Delaware's Division of Developmental Disabilities Services. The doctors began to realize that, particularly for adult patients with profound disabilities, even IV sedation was not enough. These patients, even if they wanted to, were unable to cooperate. "There's not enough medicine in the office to help them calm down and be still," Moore said.

There was also a problem with informed consent, he explained. Who was the consenting party, the parent or the dependent adult?

What could be done with the current regulations to allow dentists to have more capability outside the hospital?

A forum was organized in Newark in 2008 which attracted 150 stakeholders for a

cover story

Left - Dr. Woloshin (far left) greets a patient at the front desk of Peninsula Dental in Millsboro.

Below - Dawn O’Connell, R.D.H. (right) explains a procedure as Harriet Miller (left) looks on.

Photo by Eric Young, www.youngsstudio.com

series of panel discussions. Jack Markell, then gubernatorial candidate, and other interested politicians attended, as did representatives of Chimes International, Easter Seals, Delaware Medicaid for children, and rehab and nursing groups.

What came out of the forum was a change in regulations for the Board of Dentistry that enabled a general dentist to deliver dental care under deep sedation with an anesthesiologist onsite. It also cleared up some of the informed consent issues by creating forms we could all agree on using, Moore continued.

The decision resulted in the building of a first-of-its-kind sedation center in the BearGlasgow office in Newark. "We added four operatories (small operating rooms) and a recovery room." One day a week, the doctors worked with Anesthesiology Services PA, bringing in a board-certified anesthesiologist and a certified registered nurse anesthetist to allow them to do a deeper level of sedation.

There was a real need for such a facility, Moore explained, because IV sedation is simply not safe for some who are severely disabled and already take a lot of medication.

They have a high tolerance to sedative drugs.

"With anesthesia and the equipment you would have in a hospital, you can treat them safely."

It is worthy of note that the cost of treatment in-office is about 15 percent of such

treatment in a hospital setting. And, a hospital such as Nemours typically has a months-long waiting list for the operating room. "There's no facility fee, no billing by multiple providers.

We're not a surgicenter, not a hospital clinic, simply a dental office that does all levels of anesthesia. There's one bill. That's it," Moore said.

The Bear-Glasgow operatories were so successful that in October 2009, the doctors opened an office in Millsboro with five operatories in 1,500 square feet. Dr. Judy Majul was added as a full-time associate dentist. She became a partner in the practice last summer.

In 2011, Peninsula Dental Millsboro took over the adjacent space and expanded to 4,000 square feet, adding four more operatories and a recovery room.

General anesthesia is offered in Millsboro on Mondays and in Newark on Wednesdays.

It is also a much needed service for children with anxiety or special needs. Moore called it a blessing, in fact, "because these children can go to the dentist and not have it be traumatic but fun."

Many special needs patients are taking medicines with side effects that dry out the mouth, so their oral health is already at risk.

It's difficult for them to do, or have done for them, an adequate job of brushing and flossing. "That's a perfect storm for bad dental health," Moore said.

19

Goleburn has become a regional expert in special needs dentistry. He gave a keynote address at the 2011 meeting of the Special Care Dentistry Association in Chicago. More recently, he gave a continuing education lecture at the Millsboro office during the "Give the Kids a Smile Event" in February.

The practice provided free dental care for 70 underprivileged children that day, many of whom had never been to a dentist before.

Some spoke only Spanish, but that's not a problem since services are offered in English, Spanish and even American Sign Language (upon request).

Another big event is coming up in May. At an open house May 15, from 9 a.m. to 1 p.m., the public is invited to come see the office, enjoy refreshments and hear speakers including Gov. Markell and Alan Levin, director of the Delaware Economic Development office.

Markell and Levin played an important role in the opening of the Sussex County office, Moore said. "We wanted to be in Sussex County for some time, but the economy was really in the dumps after the 2008 meltdown.

We thought we'd have to put our plans on hold.

"Alan and Jack cooked up the idea of how to get businesses to expand when banks won't lend," Moore continued. Under a program called LIFT — Limited Investment for Financial Traction — the state co-signs for loans so the borrower can use the state's AAA bond rating for low interest rates. The state pays the interest for two years, then the borrower pays it back.

The expectation was that in two years, the economy would be in better shape. It was a push to get businesses to do something and get the economy going.

Six people were hired in 2009 to run the new office; now there are 13 employees — 17 on sedation days. "They're living and working in Sussex County, paying taxes, buying hamburgers and gas ... We are the shining example of how Delaware is business friendly even in the worst of times."

The entire operation has eight doctors and 47 staff members statewide. Offering general dentistry for the whole family, Bear-Glasgow Dental is open six days a week and two evenings; Peninsula Dental is open Monday through Friday. For either site, the No. 1 goal is providing patient comfort in a professional, relaxed atmosphere. The doctors accept most insurance and offer interest-free payment plans.

For more information, visit www.

BearGlasgowDental.com or www.

PeninsulaDentalMillsboro.com. For an appointment, call (302) 836-3750 in Newark or (302) 297-3750 in Millsboro.

Business Report | May 2012

20

Delaware Farmers’ markets help connect residents with farmers

By Carol Kinsley Maybe you've seen the bumper sticker: "Who's Your Farmer?" Today's consumers are becoming more informed about and interested in where their food comes from. Many get to know their farmers personally through Community Supported Agriculture (CSA) subscriptions in which they purchase, in early spring, a share of a farm's bounty. Others visit on-farm markets for picked-that-day freshness, or at least look for a "local" label in supermarkets. Farmers and other vendors have gone an extra step to bring fresh produce, cut flowers, bedding plants, baked goods and other valueadded products direct to the consumer through weekly farmers' markets.

More than two dozen farmers' markets will be open this spring and summer, including 12 new ones. Supported and coordinated by the Delaware Department of Agriculture, farmers' markets are funded and hosted by local groups, organizations and municipal governments.

This is the seventh season of the state's farmers' market program. The markets provide Business Report | May 2012

a significant economic boost to Delaware agriculture. In 2011, 16 markets brought in $1.8 million. Fourteen markets grossed $1.3 million in 2010.

“The tremendous growth in Delaware’s farmers’ market program helps strengthen the agriculture industry and support local jobs,” Gov. Jack Markell said. “The markets benefit farmers and consumers. My family, and thousands of other Delaware families, is looking forward to enjoying our state’s fresh nutritious produce and other agricultural products.”

Secretary of Agriculture Ed Kee said, “Farmers’ markets have historically served as a community gathering place, and Delaware’s markets are showing this year that our communities are strong. The markets also help connect residents with their neighboring farmers, and build an appreciation for our farmers’ service. When consumers can learn more about how their asparagus and apples come to their kitchens, everyone wins.”

Linda Allen heads the Western Sussex Farmers' Market in Seaford this year. She's not a farmer, but she loves the market.

"The first day I came (in 2011), as I got out of my vehicle people were offering help

like they'd known me all my life. Everyone is so friendly and so nice. Keep that kind of atmosphere and you'll succeed and not have a bit of problem."

One gets a feeling of "old home week" at the market, Allen said. She helped Bunnie Williams at the information booth in 2010 and was asked to be on the board. "I was there always. I absolutely loved it. I get there, see friends and don't want to leave. Last year I was there every day. I always had the feeling that Saturday morning in the summer I had to be at the farmers' market. It was the place to be."

She continued, "It's such a friendly market.

The customers chat, laugh and interact with the vendors. If there's a problem, sometimes even a competitor steps in to help out. During set up they help one another. It's just that kind of atmosphere."

Greer Stangl, who is on the board of directors for the new Orchard Point Farmers' Market in Bridgeville, stressed that the market, which opens June 24 on the corner of Redden Road and Route 13, will require all products offered to be produced within Sussex County. She noted that participating in a

FEATURE story

21

market requires quite a commitment from the farm. A few of the expenses involved include a truck, labor, training, a tent, tables, marketing supplies and the risk of putting one's produce out in the weather.

Many states encourage consumers to "buy local." In Delaware, the program is called "Delaware Fresh." Part of Delaware Fresh is a simple app that uses a smartphone's ability to find its location and an open database of Delaware farm stands and farmers' markets maintained by DDA to help consumers find the closest sources of fresh-grown Delaware produce and other ag products. There is an Android version and iPhone version also. Consumers without smart phone can access the same database via computer at dda.delaware. gov/HotTopicsAdd.shtml. Click on Farmers' Markets, On-the-Farm Markets or Agricultural Directory.

Grant funding from DDA will enable two of the markets in Wilmington — Cool Spring and Village Fresh — to offer Electronic Benefits Transfer (EBT) card transactions this year, allowing families to purchase local produce and food items as part of the Supplemental Nutrition Assistance Program.

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22 Success Story

From humble beginnings to Delaware's SBA Small Business Person of the Year First State Manufacturing owners Eli Valenzuela, Sher Valenzuela, and Ashley Wolfe have been selected as the U.S. Small Business Administration’s Delaware Small Business Persons of the Year.

How it began It began in 1998 with a man, a woman, a sewing machine, and a dream in a Milford garage. A humble beginning that today has become First State Manufacturing (FSM), a thriving business employing more than 40 technicians working in a new 66,000 sq. ft. facility funded by a $650,000 Small Business Administration (SBA) 504 loan.

As an Army communications technician, Eli Valenzuela took a correspondence course on upholstery while serving with the Second Armored Division in Germany. Little did he know that the course would lead to a second career and ownership of a multi-million dollar business. After his military service, Valenzuela returned to Texas and first worked in civil service upholstering military aircraft and later moved to Delaware, where he

secured a position at Dover Air Force Base upholstering the C-5 Galaxy, one of the largest aircraft in the world and the largest airlifter in the Air Force inventory.

Oftentimes, as he discussed his work day with his wife Sher, he would think out loud about how much American taxpayers paid for upholstery work contracted out for the C-5, specifically how he knew ways to provide a better product at a better price. Together the husband and wife decided that they should start a business to do just that.

With help from SBA resource partners SCORE and the Small Business Technology and Development Center the Valenzuelas composed a business plan and opened First State Manufacturing in their garage with an old but reliable sewing machine named “Betsy.” Rapidly outgrowing the garage, they secured financing through a SBA $20,000 Express loan and leased space in a 2,000 sq. ft. warehouse.

Providing higher quality at lower costs led to rapid growth and with assistance from

their local Procurement Technical Assistance Center (PTAC) they secured more and larger contracts. Earning an SBA 8(a) certification enabled FSM to leverage a number of longterm contracts from 2000 to 2009 as the business expanded to include military and commercial contracts across the country.

A strong team Mr. Valenzuela, president, is known for his ability to create, design and manufacture textile products to meet a commercial or defense customer’s exacting specifications and has led FSM to more than $10 million in government contracts. Ms. Valenzuela has significant experience in public relations and marketing campaigns for FSM and a variety of Fortune 500 companies. The important addition of Ashley Wolfe to the ownership and management team brought a different area of expertise to the business as executive director.

Wolfe contributes his 30-year background in manufacturing and production with an emphasis on efficiency and innovation. Together the three principals have developed a strong man-

O. A. NEWTON 800-726-5745 FAX 302-337-3739 16356 Sussex Hwy Bridgeville, DE 19933 USA www.oanewtonirrigation.com

Business Report | May 2012

23 agement team with a workforce that produces and delivers quality products while providing above-average wages to more than 43 employees.

Ready to grow By 2001 FSM was ready to grow again, with a $96,500 SBA backed 7(a) loan to modernize and expand their inventory, with recurring business from national restaurant and hotel chains. Their reputation grew for quality, cost effectiveness and innovation.

Through extensive testing with Chili’s restaurant chain, FSM developed a trademarked seating product, Speedy Cushion, made with environmentally-friendly cushion foam and a “green” maintenance protectant that reduces fading from the sun.

The 9/11 tragedy brought a massive downturn in business to FSM and challenged their very existence. Once again FSM turned to SBA for assistance and with a $65,800 SBA Disaster loan they were able to maintain their business and employees until revenues returned.

Industry recognition The heart of FSM’s business lies in unique, customized, military aircraft solutions. FSM has consistently demonstrated its ability to provide quality, durable products to meet customized solutions. A small sampling of innovative products FSM provides and awards won include: • FSM was chosen by the US Air Force to participate in a joint venture to standardize manufacture and installation of all C-5 insulation due to its innovation and knowledge of C-5 Galaxy fuselage insulation characteristics.

• During reengineering of the V-22 Osprey aircraft, FSM provided custom-made fabric oil plugs and engine covers needed for the tilt-wing aircraft to remediate several issues including durability, safety, storage ease, and timely installation.

• FSM developed a customized watertight cover, now in use throughout the military, for the Joint Air to Surface Standoff Missile (JASSM).

• Recipient of the Lockheed Martin Small Business of the Year award in for superior quality and early completion of work.

• SBA Minority Small Business Person of the Year for Delaware and Region Three.

• U.S. Defense Logistics Agency Vendor of Excellence for Small Disadvantaged Businesses.

• Named by Delaware Today as one of the “Best Places to Work” in Delaware.

Resource partners Using virtually every SBA program and resource partner available, FSM reached out to the state of Delaware’s resources as well.

With funding from the Delaware Economic Development Office they trained staff to receive AS9100 Quality Certification, which allowed FSM to secure contracts for the commercial equivalent of the military aircraft it supported, such as the Boeing 737, in need of

insulation and upholstery. FSM also worked with the Delaware Manufacturing Extension Partnership to improve processes and efficiency and after receiving support from the Delaware Workforce Investment Board, FSM’s owners now serve on their executive board.

Consistent growth Through good economic conditions and bad FSM has a history of growth and job creation. From two employees in 1998 to 43 employees in 2011, FSM has continued its growth while many companies were reducing staff. With the recent expansion of facilities, employment is forecasted to continue to increase steadily over the next three years.

Revenue growth over the last four years has more than doubled. FSM has also demonstrated growth in profitability. Profits declined during the recession and due to increased occupancy costs, personnel and administrative expenses absorbed while transitioning to the plant’s new facility. However, throughout the first six months of 2011, FSM reported net income that placed them on track to double their pre-recession profits.

First State Manufacturing, Inc. is a financially sound small business that has demonstrated consistent growth and sustainable employment in a highly competitive field and

Risk Control

Captives

difficult economy. Through the creative use of resources, technical knowledge, experience, thorough understanding of Delaware and national markets, FSM has competed successfully, won competitive projects against significantly larger firms and established its niche as a premier provider of textile manufacturing products.

Small Business Week The 2012 observance of National Small Business Week is May 20-22 in Washington, D.C. where more than 100 outstanding small business owners from around the country will be honored and the National Small Business Person of the Year will be announced.

The Delaware District Office’s Small Business Week event, to be held at The Executive Banquet and Conference Center at 205 Executive Drive, Newark, on Monday, May 14, will honor Delaware’s Small Business Persons of the Year along with seven other business and business champion award winners. Additionally, seven lenders will be recognized for their support of small businesses in Delaware by making loans for business startup and expansion. Nominations for all of the awards were accepted last fall, and winners were selected by an independent panel of judges. Contact Jim Provo at 302-573-6294 or james.provo@sba.gov for more information.

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Business Report | May 2012

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Business Report | May 2012

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It’s spring and all sorts of things are growing, including business start-ups and expansions in southern Delaware. That’s why one Sussex County nonprofit is continuing a series of free resource cluster workshops called “Sussex County is Open For Business.”

The events create a one-stop experience with a number of financial, educational and consulting resources to help beginning entrepreneurs and existing companies looking to expand. Each month, 11 federal, state, county and educational resources are gathered at the Georgetown Public Library Job Center to provide new and growing businesses with answers, whether it’s help developing a business plan or preparation for financing.

Participating organizations and agencies include Delaware Center for Enterprise Development-DSU, Delaware Economic Development Office, Delaware Manufacturing Extension Partnership (DEMEP), Delaware Small Business & Technology Development Center, Delaware State Treasury, DTCC-Entrepreneur Center, First State Community Action Agency, Job Center of Delaware Libraries, Southern Delaware Tourism, SCORE Delaware, Sussex County Economic Development Office, U.S. Small Business Administration, and YWCA-Center for Women’s Entrepreneurship.

Instead of trying to make individual introductory appointments with these resource providers, entrepreneurs can instantly interface with many of the pivotal federal, state and county services and consultants guiding businesses in Sussex County. During the event, participants are able to make follow up appointments with the particular providers that will best help them achieve their goals.

“Sussex County Is Open For Business” is sponsored by Delaware Small Business & Technology Development Center, and there is no charge to attend.

On May 21, SEDAC hosts Delaware State University’s Mobile Entrepreneurial Training Programs when DSU shows off its mobile bus classroom for entrepreneurs. The resource events are held at the Georgetown Public Library, 123 W. Pine St. in Georgetown, 8:30 to 11 a.m.

To learn more information or to preregister, call 856-1555 or visit www.sedacde.org.

25 Delaware Health Tracker offers one-stop shop for health data The web-based tool Delaware Health Tracker is now available and can be accessed by anyone interested in improving community health and wellness in Delaware.

The free website, www.dehealthtracker. com, is a key resource for community health professionals, policymakers, researchers, and advocates to address identified health problems.

Website data is constantly updated from dozens of sources meeting rigorous criteria for data collection and analysis.

Delaware Health Tracker features 100 dashboard indicators assessing the health and well-being of Delaware by color code. Green represents “good” indicators; yellow represents “cautionary” indicators; and red represents “serious” indicators, pointing toward areas where more work needs to be done.

Additional features include evidenced-based promising practices to promote best practice sharing; the ability to set, track, and evaluate local goals and priorities; readily available comparison reports; and local, regional, and

national news. No patient-level data is used.

Delaware Health Tracker is made possible

by Bayhealth Medical Center, Beebe Medical Center, Christiana Care Health System, and the United Way of Delaware. The Delaware Healthcare Association manages the website.

“This is a valuable tool, not only for hospitals and all healthcare providers, but for community leaders as well,” said Wayne A. Smith, president and CEO of the Delaware Healthcare Association.

“Delaware Health Tracker supports decisions about where to allocate precious resources in order to maximize opportunities for improving the health and quality of life for all Delawareans. The website also encourages collaboration in order to avoid duplication of services.”

The launch of Delaware Health Tracker is only Phase I of a much broader initiative. Phase II will focus on taking action with community partners to move the less than favorable outcomes in a positive direction.

Mahn named director of finance

Chesapeake Utilities Corporation has announced that Thomas E. Mahn has joined the company as director of Finance.

Mahn will oversee all finance, treasury, risk management, and investor relations functions within the company. He will oversee the preparation and execution of the company’s financing plans, including securing short-term and long-term capital as needed to support the company’s continued growth. Mahn was vice president and treasurer for Perdue Incorporated. He held several positions in Finance during his 35 year career with Perdue including treasurer, manager of Banking and Finance, Corporate Credit manager and Property Accounting manager.

Since 1990, Mahn has also served as an adjunct faculty member within the finance department at Salisbury University in Salisbury. Mahn received his master of business administration from Salisbury University and graduated summa cum laude with a bachelor of business administration - finance degree from Iona College in New Rochelle, N.Y. He and his wife, Claire, live in Salisbury, Md. and have two daughters.

Business Report | May 2012

26

JP Morgan Chase to add up to 1,200 jobs by the Council on Development Finance, a volunteer advisory board, which will review the application on April 23. Chase will be subject to a recovery provision in the case of employment default.

Chase currently employs about 6,000 fulltime workers in Newark and Wilmington.

The new jobs would be in addition to the existing Delaware employment. The positions will be across most of the company’s lines of business.

JP Morgan Chase plans to expand its operations in Delaware and add up to 1,200 new jobs in the state.

Chase plans to make up to a $50 million capital investment in Delaware. The company submitted an application for a $10,140,000 grant from the Delaware Strategic Fund to support the proposed expansion. At least 600 new jobs must be in place before the first disbursement of funds. The funding is contingent on approval

THE

GREATER GEORGETOWN Chamber of Commerce

Linking Business with the Community 302-856-1544 | info@georgetowncoc.com

www.georgetowncoc.com

May 2 -1st Wed.- Economic Development Council Meeting, 12 Noon - Georgetown Wesleyan Church Hall No. Bedford Street Ext.; All are welcome & lunch is provided!

May 2 - 1st Wed.- Board of Directors Meeting, 4 p.m. - New Chamber Office, 229 East Market Street, Georgetown.

May 9 - 2nd Wed. - Chamber Breakfast Meeting, 7:30-8:30 a.m. - Lighthouse Landing Restaurant, Sussex County Airport in Georgetown - Special Guest Speaker TBA - $9 per person. RSVP by Tues., May 8.

May 9 - SEASON OPENER!! Georgetown Farmers’ Market Every Wednesday through August - 3:30-6:30 p.m. No. Bedford St. Park - Featuring locally produced vegetables, herbs & spices, bakery items, meats & seafood, plants and arts & craft vendors. Call 856-1544 if you’re interested in becoming a vendor.

May 16 - 3rd Wed. - Chamber Mixer, 4:30-6:30 p.m. at Special Location - TBA. Great Networking Opportunity!

May 23 - 4th Wed. - Chamber Luncheon Meeting, 12-1 p.m. at CHEER Community Center on Sand Hill Rd. in Georgetown. Special Guest Speaker - Henry E. Childers MD, Medical Director of Cardiothoracic Surgery at Beebe Medical Center. $10 per person. RSVP by Tues., May 22 by calling 302-856-1544.

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Business Report | May 2012

“JPMorgan Chase has a long and rich history here in Delaware and it is a great place to do business,” said Gordon Smith, CEO of Chase’s Card Services and Auto business.

“We appreciate the positive business climate fostered by Governor Markell, his administration and the leadership of the state.”

The proposed expansion is among the latest announcements of job creation in Delaware’s financial services industry this year. In February, Citibank celebrated the grand opening of its new facility in Wilmington, where 260 people will be employed. Bank of America committed to adding more than 500 jobs over the next three years. M&T Bank is building a new data center in Millsboro adding 50 more jobs to its 450 current workforce there.

Capital One plans to expand by 500 jobs in Delaware, as part of a proposed agreement that was announced last fall.

Other proposed expansions under review include: • InterDigital, a producer of wireless technologies, submitted an application for a $1.05 million grant from the Delaware Strategic Fund to move 74 employees from Pennsylvania as a significant expansion of their Delaware operations, which currently involves eight subsidiary companies.

• B.F Rich Co., Inc., a window and door manufacturer, is requesting $830,000 for the creation of 96 jobs and to purchase new machinery at its Newark facility.

• FoxFire Printing and Packaging, Inc., plans to create 38 new, full-time jobs in Delaware with the help of a $336,137 grant from the Delaware Strategic Fund and an additional loan through the Delaware Small Business Credit Initiative.

Tanger increases dividend A Delaware Certified Women Business Enterprise

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Tanger Factory Outlet Centers, Inc. has announced today that its board of directors approved a 5% increase in the annual dividend on its common shares from $.80 per share to $.84 per share.

Simultaneously, the board declared a quarterly dividend of $0.21 per share for the first quarter ended March 31, 2012. A cash dividend of $0.21 per share will be payable on May 15, to holders of record on April 30, 2012.

The company has paid dividends each quarter since becoming a public company in May 1993.

The Freeman Stage set to celebrate fifth season The Joshua M. Freeman Foundation proudly announces that The Freeman Stage at Bayside is set to celebrate its fifth season of bringing arts and entertainment to Sussex County. The Freeman Stage has attracted an average of 25,000 audience members each year in its first our seasons with a diverse offering of dance, theatre, live music, and children’s performances.

Located in Selbyville, the stage has partnered to present over 200 different performing artists, which include both local and national acts. The 2012 season will include over 50 performances between Memorial Day & Labor Day, including five special concert events: Southside Johnny & The Asbury Jukes on July 6, John Tesh: Big Band Live on July 20, country superstar Darius Rucker on July 26, award winning composer Marvin Hamlisch on July 29, and the original cast of Broadway’s Jersey Boys – The Midtown Men – on Aug. 1.

The Freeman Stage at Bayside, an outdoor performing arts venue located off Route 54 in the Bayside community, will host performances every Thursday and Friday evenings and a few Saturday evenings throughout the summer with children’s programs held every Saturday morning. All events and programs are open to the public and many of the events are free. All Thursday night regular season events and Saturday morning children’s performances have free admission. For most events on Friday & Saturday nights, the cost is $10 per person, with children 18 and under being free.

The Freeman Stage at Bayside will officially kickoff the 2012 season on the evening of May 26, with a performance of Cirque Montage. Regular weekly performances at The Freeman Stage will commence on June 15, with a performance by the Mid-Atlantic Symphony.

Bring your friends and family, lawn chairs or blankets, and enjoy many evenings of music, theatre and dance under the stars.

Refreshments can be purchased at the Stage Café, which will be serving lite fare as well as beer and wine.

For a complete listing of all the season’s events, or to find out how to volunteer at The Freeman Stage, call 302-436-3015 or visit www.freemanstage.org.

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Business Report | May 2012

28

HEALTH REPORT

Chef appointed to board Nanticoke Health Services is proud to announce that Executive Chef, George Turner was recently appointed to the Western Sussex Farmers’ Market Board of Directors. Turner has over 30 years of experience in food services and has been with Nanticoke for over one year. He is also a member of the Dietary Manager’s Association and is a certified dietary manager.

Nanticoke helps area kids

- Nanticoke Health Services Employee Activities Committee (EAC) and Nanticoke’s medical staff recently donated the proceeds from a winter dance to West Seaford Elementary School. The admission price for the event was new children’s outerwear to be donated to the students of the school.

Bayhealth Occupational Health receives certification

Komen grant funds screenings Uninsured women in central and southern Delaware will receive free breast cancer screenings, thanks to a grant from Susan G. Komen for the Cure Philadelphia who awarded a $90,000 grant to the Bayhealth Cancer Institute for the grant year April 1, 2012 – March 31, 2013. The funding will help pay for free screening mammograms, as well as diagnostic mammograms, ultrasound and biopsies for Bayhealth patients who are uninsured or underinsured. Grant money will also help fund Bayhealth’s community outreach programs. Pictured from left: Elaine I. Grobman, chief executive officer, Komen Philadelphia Affiliate; Paula Hess, MSN, RN, OCN, Bayhealth cancer nurse navigator; JoEllen Workman, RN, MSN/MHSA, Bayhealth Cancer Institute manager; Meryl Weinreb, chair, Education Committee, Komen Philadelphia Affiliate.

Business Report | May 2012

The National Association of Occupational Health Professionals (NAOHP) has awarded Bayhealth Medical Center a three-year Quality Certification. Bayhealth Medical Center is the first occupational health program in Delaware to become NAOHP QualityCertified. Bayhealth’s program was recognized for “Outstanding Achievement,” with a score of 97.75 percent compliance out of a possible 100 percent. Bayhealth Medical Center has been serving Delaware employers and employees with a diverse array of occupational and environmental medicine services in the Milford and Dover communities. Bayhealth operates a comprehensive occupational health service providing injury management, physical exams and regulatory screenings, department of transportation services, onsite employer services, and health prevention services.

NAOHP Site Surveyor Donna Lee Gardner said she was particularly impressed with the oversight by Bayhealth Medical Director Sajjad A. Savul, MD, MS, over all services provided to client companies. The NAOHP was also impressed by Bayhealth’s outstanding infrastructure development, and the commitment to excellence by all staff members. For more information about how Bayhealth’s occupational health program helps employers cut workers compensation insurance costs, visit www.bayhealth.org and click on “Occupational Health.”

29 Keep your baby safe through immunizations From bordetella pertussis to Rotavirus A, a wide variety of bacteria and viruses could potentially sicken your baby, but a comprehensive vaccination schedule should keep your child out of the danger zone.

“There are many different strains of different pathogens which are constantly evolving over time. That’s why it’s vital for parents to bring their children to the pediatrician regularly so their immunizations are updated,” said Bayhealth Milford Memorial Hospital Assistant Chair of Pediatrics Lowell Scott, M.D. According to Dr. Scott, major immunizations for your child include: • The pertussis vaccine. Pertussis, or whooping cough, is a highly contagious bacterial disease caused by bordetella pertussis. Immunizations for your child should be updated at two months, four months, six months, 15 months, five years and 11 years.

• The pneumococcus vaccine. Diligent vaccination can greatly reduce the likelihood of ear infections and pneumonia. Make sure your child is updated at two months, four months, six months and 15 months.

• The rotavirus vaccine. Rotaviruses are the leading cause of severe diarrhea and dehydration among infants and young children.

To stay updated on the latest vaccines for your kids, see your pediatrician.

Bayhealth announces ‘2012 Biggest Loser’ As the senior planning analyst at Bayhealth Medical Center, Jason Sinclair’s most physical activity during the daytime is marching down the hall to the water cooler or picking up the telephone when it rings.

But that didn’t stop the 27-year-old desk jockey from shedding 35.8 pounds in just 12 weeks to win the 2012 The Biggest Loser Contest sponsored by Bayhealth Lifestyles’ Fitness Center. The 6’ Sinclair originally tipped the scales at 196.8 pounds when the competition began in January, but he trimmed an astonishing 18.17% of his body weight in less than three months to capture the hotly contested Biggest Loser crown. He now weighs in at just 161 pounds.

For breakfast, he would consume only two egg whites and a bowl of fruit. He would snack through the mid-morning with apples or raw carrots with fat free ranch dressing.

His biggest sacrifice came at lunch where he ditched his favorite local deli’s high carb sandwiches and baked goods. He lunched instead on leafy salads and unsweetened iced tea. While he still enjoyed his wife’s tasty pork chops or meat loaf for dinner, Sinclair cut back the portion sizes and always added one or two helpings of vegetables.

Biggest Loser winner Jason Sinclair with Jose Rivera. Sinclair lost 35.8 pounds in 12 weeks.

Meanwhile, Sinclair sweated off the pounds with an intense workout routine. He hit the gym six days per week, spending 30 minutes either running intervals or doing a variety of cross-fit type workouts involving body weight exercises, functional movement and resistance training. He received ongoing coaching and evaluation of his food diary from the exercise specialists at Lifestyles Fitness Center. He was inspired by the camaraderie at Lifestyles and the friendly competition among the other contestants in the Biggest Losers Contest.

In all, there were 66 Lifestyles’ Fitness members who lost a combined 1,014.3 pounds.

Treasure Chest Thrift Shop opens on Mondays Beebe Treasure Chest Thrift Store, located in the Midway Shopping Center, will be open Mondays from 4 to 7 p.m., as well as during its normal hours of 10 a.m. to 4 p.m.

Tuesdays through Saturdays.

The Monday evening hours will continue through June. If there is customer demand, they will extend the hours until 8 p.m., and become permanent.

The shop, which recently celebrated its fifth anniversary, has clothing and furnishing departments. It also carries a variety of small items including kitchen utensils and appliances, dinnerware, art, books, decorator items and unexpected finds.

The shop is operated by the Beebe Auxiliary and staffed by nearly 50 Auxiliary volunteers who contribute thousands of hours annually to make the shop a success. All proceeds benefit Beebe Medical Center. For more information, call shop Manager Pamela Coleman at 644-2878.

AHA Donation

- Nanticoke Health Services’ Heart Walk teams recently raised $5,135.25 for the American Heart Association with a basket bingo, silent auction fundraiser, and bake sale. All proceeds from the event were donated to the American Heart Association which will hold their annual Heart Walk on Oct. 20, at Del Tech in Georgetown.

To join Nanticoke in the fight against the countries’ number one killer, cardiovascular diseases, contact Lori Lee at 629-6611, ext. 2550.

Business Report | May 2012

30

BUSINESS LICENSES Bethany Beach Odysea LLC; 123 Garfield Pkwy., #7, Bethany Beach; retailer-various products Bridgeville Gallery 16 LLC, 501 Market St., Bridgeville; retailer-furniture & fixtures Matos, Vanessa, Sassy State of Mind; 20782 Windy Ln., Bridgeville; retailer-catalogue & mail order house Stewart, Susan R., Susan R. Stewart, RN; 10016 Sunnyside Rd., Bridgeville; personal services-nursing/rest home Delmar Big Rig Sales LLC; 36427 Sussex Hwy., Delmar; personal services-general repairperson/retailer-machinery equipment & supplies One American LLC, Gun Palace; 14427 Pepperbox Rd., Delmar; retailer-various products Dover ABC Pediatrics LLC; 938 S. Bradford St., Dover; professional services-medical office Arch Telecom Inc.; 1365 N. Dupont Hwy., Dover; retailer-electrical goods Archil Abashidze; 1059 S. Bradford St., Dover; professional services-medical office Beachy, Tiffany L., Rejuvenating Touch; 78 Beech Dr., Dover; professional and/or personal services Bieszczak, Patricia, Sewing Treasures and Pleasures; 105 Fox Hall Dr., Dover; professional and/or personal services-unclassified Bronzed & Polished Salon; 62 Holly Oak Ln., #2, Dover; professional and/or personal services Copeland, Shannon, Copeland Audits; 2365 Seven Hickories Rd., Dover; professional and/or personal services Coverdale, Jacqueline, A Swirl of Elegance; 1655 S. Dupont Hwy., Dover; personal services-beautician Craig, Holly L.; 121 W. Loockerman St., Dover; professional services-medical office DP Experience Holdings Inc.; 155 N. Dupont Hwy., Ste. 3, Dover; personal services-beautician Dreamweavers Gifts and Treasures; 513 Schooner Way, Dover; retailer-various products Ed Slaughter’s Used Cars; 4929 N. Dupont Hwy., Dover; motor vehicle dealer Equicap Corporation; 435 N. Dupont Hwy., Dover; professional and/or personal servicesunclassified Executive Diamond Wellness; 21 Saulsbury Rd., Dover; personal serviceshealth club/spa Findley, Berma, Gbezohnma Shoes; 412 Business Report | May 2012

Ann Moore St., Dover; retailer-various products Fish Bowl, The; 506 Jefferic Blvd., Dover; retailer-various products From Home 2 You Corporation; 79 Ryhill Dr., Dover; retailer-various products Grill Daddy’s; 595 Boggs Run, Dover; retailer-restaurant Hannah, Willow D., SAV4U; 903 Wilson Dr., retailer-various products Hayward, Deandre Vaashon, Itscheapeveryday.com; 2773 Fast Landing Rd., Dover; retailer-catalogue & mail order house JAB Enterprises, Moves by Mikey; 307 Regent St., Dover; professional and/or personal services Jo-No Services LLC; 228 Saxondale Ln., Dover; professional and/or personal services Jones, Monica, Holy Hands Cleaning Services; 119 Holmes St., Dover; professional and/or personal services-unclassified Just Cutz; 215 N. Caroline Pl., Dover; professional and/or personal services KBC Computers; 164 S. Fairfield Dr., Dover; professional and/or personal services Lovelydivot; 103 Lake Front Dr., Dover; manufacturer-textile apparel, etc.

Martin, John, JEM Custom Paint; 412 N. Governors Ave., Dover; contractor-residential Millers Pole Building LLc; 378 Sharon Hill Rd., Dover; contractor-residential MJM Real Estate Assoc. LLc; 724 S. New St., Dover; commercial lessor Moses, Claudius Sr., Solid Rock General Contracting LLC; 339 Mimosa Ave., Dover; contractor-residential My Social Outlet LLC, My Social Outlet; 615 S. Dupont Hwy., Dover; retailer-dry goods & apparel My Social Outlet LLC, Clubeny; 615 S. Dupont Hwy., Dover; wholesaler-dry goods, apparel, etc.

NBW Consultants Inc.; 9 E. Loockerman St., Ste. 306, Dover; professional and/or personal services Progreen Lawncare; 63 Winterton Ln., Dover; professional and/or personal services Rabbit Hole Fyne Furnishings; 124 Fawn Haven Walk, Dover; manufacturer/retailerfurniture & fixtures Rainwise Environmental Solutions; 8 E. Darby Cir., Dover; professional and/or personal services Ricci Consulting Group; 212 Westover Dr., Dover; professional and/or personal services Rizzo, Catherine, Vacation Day Cleaning; 2521 Forrest Ave., Dover; professional and/or personal services Robinson, Carrie B.; 112 Peach Peddler Path, Dover; professional and/or personal

services Salon PS Delaware LLc; 1203 Walker Rd., Dover; personal services-beautician Small, Trey D., Services Unlimited; 50 Carnoustie Rd., Dover; personal servicesgeneral repairperson T&O Products LLC, One Stop Wireless II; 1365 N. Dupont Hwy., Dover; retailer-various products Truth & Freedom Cleaning Service; 530 Central Church Rd., Dover; professional and/ or personal services Unique Touch LLC; 110 Hiawatha Ln., Dover; retailer-various products Vega America; 923 McDowell Dr., Dover; professional and/or personal services Williams, Kimberly A., Young Ladies of Character; 108 Maple Glen Dr., Dover; retailer-paper and its products Wilson’s Landscaping LLC; 51 Bergold Ln., Dover; reconciliation purpose code Wynn, Christian N., CN Wynn Publications; 1102 Dwight Ct., Dover; retailerpaper and its products Georgetown Bob’s Plumbing Repair LLC; 4 Gadwall Dr., Georgetown; contractor-residential Brenneman, Andrew S., ASB Repair Services; 28211 Bryans Store Rd., Georgetown; personal services-general repairperson Lopez, Jose L., Lopez Construction; 209 E. North St., Georgetown; contractorresidential Ochoa, Cruz; 111 E. Market St., Georgetown; reconciliation purpose code Pacific Shalom Constructing LLC; 12 Waples Dr., Georgetown; contractor-residential Harrington Bhatti, Shahid L., Latifson’s Tire & Auto Center; 101 Clark St., Harrington; personal service-motor vehicle service Commercial Product Repair Corp., CPR Corp., 3465 Brownsville Rd., Harrington; personal services-general repairperson Everett, Jeffrey C., Jeff Everett’s Maintenance; 126 Yellow Wood Dr., Harrington; personal services-general repairperson Logland, James; 201 Commerce St., Harrington; contractor-residential Restorative Experiences; 307 Calvin St., Harrington; professional and/or personal services Upward Drafting & Design LLC; 56 S. Wrens Way, Harrington; professional services-architect Van Volkenburg, Kirk M., Vanscaping

31

Lawn Care; 78 Aster Way, Harrington; professional and/or personal services-unclassified Laurel Common Sense Solutions LLC; 14127 Rottwaller Rd, Laurel; residential contractor/ developer East Coast Plumbing Services Inc.; 14461 Johnson Rd., Laurel; professional and/or personal services Five Points Deli Inc.; 511 N. Central Ave., Laurel; reconciliation purpose code Five Points Liquors Inc., Five Points Beer, Wine & Liquor; 511A N. Central Ave., Laurel; reconciliation purpose code Harmon, Malena, UB1st Embroidery; 10912 County Seat Hwy., Unit 11, Laurel; retailer-dry goods & apparel Holloway, Ashley D., AD Photography Design; 10501 Georgetown Rd., Laurel; photographer K&S Consulting Group Inc.; K&S Properties and Contractors; 6689 Millcreek Rd., Laurel; reconciliation purpose code Rosell’s Trucking Inc.; 402 W. 6th St., Laurel; drayperson/mover Lewes Crim, Lisa C., Crim Consulting; 33881 Magnolia Plantations Horn, Anne E.; 22836 Angola Rd., W, Lewes; reconciliation purpose code Millsboro Towne Village LLC; P.O. Box 212 Lewes; commercial lessor Moonlight Masonry; 23865 Woods Dr., Lewes; contractor-residential New Eagle Transport LLC; 27 Bridle Ridge Dr., Lewes; drayperson/mover Pippin, Teresa A., The Medicine Woman; 33800 Dreamweaver Ln., Lewes; personal services-health club spa R-E-Bailey; 18492 Stamper Dr., Lewes; drayperson-mover Shin Su Kyun, Sushi Haven LLC; 17644 Coastal Hwy., Lewes; retailer-restaurant Warrington & Sons, Rickshaw Service; P.O. Box 649, Lewes; professional and/or personal services-unclassified Milford A Little Bit of Everything; 1004 N. Walnut St., Milford; retailer-various products Cobe Homes LLC; 6706 Shawnee Rd., Milford; contractor-residential Curry, Donald James, Don’s Barber Shop; 125 Causey Ave., Ste. 108, Milford; personal services-barber Delmarva Speed & Sport LLC; 689 Warner Rd., Milford; retailer-various products Emerald Homes Inc.; 17000 Rust Rd., Milford; residential contractor/developer

Ground Control, LLC; 977 E. Masten Cir., Milford; contractor-residential Learning Advantage; 4 Lenape Ln., Milford; professional and/or personal services Marvel, David H. III, 3D Power Washing; 12 N. Brandywine Rd., Milford; professional and/or personal services Pack, P. Rosanne; 521 Meadow Brook Ln., Milford; reconciliation purpose code Realway Consulting, Nutrient Management Consulting; 251 Veterans Cir., Milford; professional services-counselor Redbox Automated Retail LLc; 108 Silicato Way, Milford; lessor of tangible personal property Salon PS Delaware LLC; 500 S. Dupont Blvd., Milford; personal services-beautician Service General Corporation; 340 NE Front St., Milford; retailer-various products Tracey, Matthew, Matthew and Son Landscaping; 573 Torbert Rd., Milford; professional and/or personal services-unclassified Two Farms Inc., Royal Farms 142; 108 Silicato Way,3611 Roland Ave., Milford; tobacco products retailer, retailer-restaurant, retailerpetroleum products, retailer-food (except restaurant) WGC of Athens LLC, Aaron’s Sales and Lease; 921 N. Dupont Blvd., Milford; retailerfurniture & fixtures Millsboro Biogal USA Inc.; 28300 S. Dupont Hwy., Millsboro; wholesaler-pharmaceutical Bradley, Jr., Harold E., Jr.’s Fine Instruments; 220 Main St., Store A, Millsboro; reconciliation purpose code Hoopes, Nicholas, Hoopes Property Maintenance; 35453 Sussex Ln., Millsboro; contractor-residential Hoopes, Nicholas, Landscaping; 35453 Sussex Ln., Millsboro; contractor-residential Iron Lion Lawn Care; 31210 Bay Cove Ct., Millsboro; professional and/or personal services Janvier Marketing LLC; 27663 Oak Meadow Dr., Millsboro; retailer-various products Jen and Todd’s Yard Care; 20495 Phillips Hill Rd., Millsboro; personal services-tree surgeon Johnson, David A., DJ’s Lawn & Landscape, 26655 Jersey Rd., Millsboro; contractor-residential Long Neck Lawn & Landscaping Inc.; 26280 Oak Forest Ln., Millsboro; professional and/or personal services-unclassified Mermaid Cleaning & Home Service; 27278 William Street Rd., Millsboro; professional and/ or personal services Merchant’s Computer Services; 32681 Oak Orchard Rd., Millsboro; personal servicesgeneral repairperson

Smith, Chris A.; 26529 River Breeze Dr., Millsboro; professional and/or personal services-unclassified The Cakesmith Shoppe; 35534 Bayview Ln., Millsboro; retailer-food (except restaurant) Timmons Motorsports; 25784 Holiday Dr., Millsboro; personal service-motor vehicle service Wegner Trucking; 38243 Millsboro Hwy., Millsboro; drayperson/mover Seaford Binkley & Hurst LP; 22375 Sussex Hwy., Seaford; retailer-farm machinery dealer Disalvo, Nicholas J., Disalvo Pro-Fab and 4x4; 4341 Briarhook Rd., Seaford; manufacturer-metal (primary) and fabricators Gullet, James K., Beyond the Green Enterprises; 27350 Johnson Rd., Seaford; reconciliation purpose code Lunn, Michael P., Grass Hoppers Lawn Care Services; 8540 Hearns Pond Rd., Seaford; professional and/or personal services Reynoso, Rosa I.; 200 High St., Seaford; retailer-food (except restaurant) Salon PS Delaware LLC; 1100 Norman Eskridge Hwy., Seaford; personal servicesbeautician Service General Corporation; 801-809 Norman Eskridge Hwy., Seaford; retailer-various products Willey, Colby Lee; 6042 Stein Hwy., Seaford; retailer-various products Smyrna ABE Electric; 4549 Brenford Rd., Smyrna; contractor-residential Acorn Books Inc.; 727 Lexington Ave., Smyrna; retailer-various products Creech, W. Scott; 462 Fletcher Dr., Smyrna; contractor-residential Drobinski, Shane E., Sweet Birdie Boutique; 51 Harvest Ct., Smyrna; manufacturer-various products EP Engine Performance; 32 W. Pembrooke Dr., Smyrna; personal service-motor vehicle service Epoch Inspirations; 676 Sorrell Cir., Smyrna; retailer-various products Maiorano, Cathy L., Simply Home Decor For Less; 56 Brian Dr., Smyrna; retailer-catalogue & mail order house Reason’s Custom Designs LLC; 8 S. Main St., Smyrna; personal services-seamstress/ tailor Royal Varsovia Transport Inc., 111 Savannah Dr., Smyrna; drayperson/mover Strickling’s House of Music, Music Lady Catering; 701 Birch Tree Ln., Smyrna; retailerrestaurant

Business Report | May 2012

32

BUSINESS DIRECTORY ACCOUNTING Horty & Horty, P.A. Doug Phillips, CPA, Cr.FA 302-730-4560 cpainfo@horty.com 3702 N. DuPont Hwy. Dover, DE 19901 ADVERTISING Morning Star Business Report Bryant Richardson 302-629-9788 302-629-9243 fax www.msbusinessreport.com sales@mspublications.com 951 Norman Eskridge Hwy. P.O. Box 1000 Seaford, DE 19973 ARCHITECTS & ENGINEERS Davis Bowen & Friedel, Inc. Randy Duplechain, P.E. 302-424-1441 www.dbfinc.com 23 N. Walnut St. Milford DE 19963 George, Miles & Buhr, LLC Michelle Everngam 302-628-1421 302-628-8350 fax www.gmbnet.com meverngam@gmbnet.com 400 High St. Seaford, DE 19973 BUSINESS ORGANIZATION Better Business Bureau of Delaware Christine Sauers 302-221-5255 302-221-5265 fax www.delaware.bbb.org info@delaware.bbb.org 60 Reads Way New Castle, DE 19720 CHAMBER OF COMMERCE Bethany-Fenwick Area Chamber of Commerce Carrie Subity 302-539-2100 302-539-9434 fax www.bethany-fenwick.org info@bethany-fenwick.org 36913 Coastal Highway Fenwick Island DE 19944

Business Report | May 2012

Central Delaware Chamber of Commerce Judy Diogo 302-734-7513 302-678-0189 fax www.cdcc.net jdiogo@cdcc.net 435 N. DuPont Hwy. Dover, DE 19901

Greater Seaford Chamber of Commerce Paula Gunson 302-629-9690 302-629-0281 fax www.seafordchamber.com admin@seafordchamber.com 304 A High St. Seaford, DE 19973

Georgetown Chamber of Commerce Karen Duffield 302-856-1544 302-856-1577 fax www.georgetowncoc.com info@georgetowncoc.com 229 E. Market St., PO Box 1 Georgetown, DE 19947

EDUCATION

Lewes Chamber of Commerce Betsy Reamer 302-645-8073 Toll Free 877-465-3937 302-645-8412 fax www.leweschamber.com inquiry@leweschamber.com 120 Kings Hwy., P.O. Box 1 Lewes, DE 19958 Greater Millsboro Chamber of Commerce Amy Simmons 302-934-6777 302-934-6065 fax www.millsborochamber.com millsboro@intercom.net P.O. Box 187 Millsboro, DE 19966 Milton Chamber of Commerce Georgia Dalzell 302-684-1101 www.historicmilton.com chamber@historicmilton.com 707 Chestnut St., P.O. Box 61 Milton, DE 19968 Rehoboth Beach - Dewey Beach Chamber of Commerce and Visitor Center Carol Everhart 302-227-6446 302-227-2233 ext. 13 302-227-8351 fax www.beach-fun.com carol@beach-fun.com 501 Rehoboth Ave. Rehoboth Beach, DE 19971

Delaware Technical Community College Corporate and Community Programs Christopher M. Moody, Director 302-855-1665 302-858-5456 fax www.dtcc.edu/owens/ccp cmoody@dtcc.edu Jason Technology Center PO Box 610 Rt. 18, Seashore Highway Georgetown, DE 19947 University of Delaware Professional & Continuing Studies Tara Kee 866-820-0238 302-831-3292 fax www.pcs.udel.edu continuing-ed@udel.edu ENVIRONMENTAL CONSULTING Envirotech Environmental Consulting, Inc. Todd Fritchman 302-645-6491 www.envirotechecinc.com info@envirotechecinc.com 16394 Samuel Paynter Blvd.

Suite 203 Milton, DE 19968 FINANCIAL Bank of Delmarva Scott Rukowicz 302-875-5901 302-875-1766 fax www.bankofdelmarva.com srukowicz@bankofdelmarva.com 200 East Market St. Laurel, DE 19956 County Bank 9 Sussex County Locations 302-226-9800 302-226-3182 fax www.CountyBankDel.com 19927 Shuttle Rd. (Main Office) Rehoboth Beach, DE 19971

33 Del One Federal Credit Union 7 Statewide Locations Amy Resh 302-672-1492 302-739-1790 fax www.Del-One.org amy.resh@del-one.org 270 Beiser Blvd.

Dover, DE 19904 Delaware State Police Federal Credit Union Stephen Cimo 302-856-3501 ext. 120 302-856-2539 fax www.dspfcu.com scimo@dspfcu.com P.O. Box 800 Georgetown, DE 19947 First Merchant Services Ronald W. Burke 302-875-5645 302-875-0935 fax www.firstmerchantservices.biz rburke@firstmerchant.us 14034 Johnson Road Laurel, DE 19956 Seaford Federal Credit Union Seaford Branch Mary Adams 302-629-7852 302-629-9125 fax www.seafordfcu.com mary@seafordfcu.com Seaford Professional Center Rt. 13 South Seaford DE 19973

GRAPHIC/WEBSITE DESIGN

INSURANCE

Dean Design Marketing Group Jane E. Dean 302-674-5007 877-407-9800 717-898-9570 fax www.deandesign.com thestudio@deandesign.com 13 Water St. Lincoln, DE 19960

Farnell & Gast Insurance Joe Gast, CPCU 302-629-4514 302-536-6257 fax www.averyhall.com jgast@averyhall.com dflood@averyhall.com 500 W. Stein Highway Seaford, DE 19973

Health

Lyons Companies David F. Lyons, Sr. David F. Lyons, Jr. Lew Harrington 302-227-7100 www.lyonsinsurance.com info@lyonsinsurance.com 19643 Blue Bird Lane, Unit 8 Rehoboth Beach, DE 19971

Nanticoke Health Services Sharon Harrington 302-629-6611 302-629-3211 fax www.nanticoke.org harringtons@nanticoke.org 801 Middleford Rd. Seaford, DE 19973 Bayhealth Kent General - Milford Memorial Pam Marecki 302-744-7013 302-735-3227 fax www.bayhealth.org pam_marecki@bayhealth.org 640 S. State Street Dover, DE 19901

Pratt Insurance Inc. Howell Wallace 302-653-6681 800-282-8590 DE 800-497-7288 MD 302-653-2370 Fax www.pratt-insurance.com pratt-insurance@pratt-insurance.com Four Village Square Smyrna, DE 19977

Seaford Federal Credit Union Dagsboro Branch Veronica Nhan-Nock 302-934-1774 302-297-0016 fax veronica@seafordfcu.com 30650 Dupont Hwy. Dagsboro, DE 19939 Sussex County Federal Credit Union Debbie Jewell 302-629-0100 302-629-0966 fax www.sussexcfcu.com djewell@sussexcfcu.com 1941 Bridgeville Hwy. Seaford, DE 19973 FUNERAL SERVICES Watson Yates Funeral Home Gary Yates 302-629-8561 302-629-7961 fax Front & King St. Seaford, DE 19973

Business Report | May 2012

34 INTERNET SERVICE & WEB PAGE DESIGN

OFFICE FURNITURE

PORTRAITS

Delmarva Digital Tim Smith 302-875-7700 302-875-8288 fax www.ddmg.net ddmg.netsales@ddmg.net 220 Laureltowne Laurel, DE 19956

AMI Business Interiors Tom Woodstock 800-830-0801 302-226-0801 302-226-0302 fax www.archmktg.com archmarketing@comcast.net 123 Glade Circle West Rehoboth, DE 19971

Portraits In The Sand Dave Koster 302-226-9226 302-226-8424 fax www.portraitsinthesand.com businessreport@portraitsinthesand.com 110 White Oak Rd. Rehoboth Beach, DE 19971

LEGAL Sergovic & Carmean PA Attorneys At Law John A. Sergovic, Jr. Shannon D. Carmean Leslie Case DiPietro 302-855-1260 302-855-1270 fax www.scdelaw.com 142 E. Market St. PO Box 751 Georgetown, DE 19947 Law Offices of Karen Y. Vicks, LLC 302-674-1100 888-598-8890 500 W. Loockerman Street, Suite 102 Dover, DE 19904 kvicks@vickslaw.com

PAYROLL SERVICE Payroll Professionals Jessica Amaty 302-645-5700 302-645-0395 fax payroll@1040pro.com 1636-D Savannah Rd. Lewes, DE 19958

REAL ESTATE Long & Foster Real Estate, Inc. Tracey Espada 302-227-2541 800-462-3224 302-227-8165 fax www.longandfosterde.com 37156 Rehoboth Ave. Rehoboth Beach, DE 19971 Coldwell Banker Resort Realty Skip Faust 302-227-5000 office 302-745-8764 cell 302-227-3804 fax www.skipfaust.com skipfaust@hotmail.com 20184 Coastal Hwy. Rehoboth Beach, DE 19971 TRANSPORTATION Pyramid Transport 302-337-2210 800-754-7775 www.pyramidtransport.com 18119 Sussex Highway Unit 2 Bridgeville, DE 19933 TRAVEL Misty Travel Barb Stetzer, MCC, CTC 302-629-4422 www.misty-travel.com barb@misty-travel.com UTILITIES Artesian Water Company Stuart Lindner 302-453-6900 302-645-7751 800-332-5114 302-453-6957 fax www.artesianwater.com slindner@artesianwater.com 664 Churchmans Rd. Newark, DE 19702 14701 Coastal Highway Milton, DE 19968

Business Report | May 2012

“We were really concerned about the continual rise in the cost of health care and wondered about our options.

Blue Cross suggested a consumer-directed health plan.”

– Duane Senior Vice President Administration, Produce Marketing Association BlueAdvantage member Businesses of all sizes offer BlueAdvantage® consumer-directed health plans to provide quality coverage to their employees and help control health care insurance expenses – both for the employee and the employer. This lowpremium, high-deductible plan is compatible with Health Savings Accounts and Health Reimbursement Arrangements giving employees control over their health care dollars. They also receive most preventive and wellness services at no expense and have access to our large provider network. See how marketing representative Deb helps employees understand consumer-directed health plans at DelawareBlueAndYou.com. If you’d like to learn how your company may benefit from this type of plan, call 800.572.4400 or speak with your broker.

Blue Cross Blue Shield of Delaware is an independent licensee of the Blue Cross and Blue Shield Association. ® Registered trademark of Blue Cross and Blue Shield Association. ©2012 Blue Cross Blue Shield of Delaware.

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Business Report | May 2012