MS Business Report

ms

Business Report may 2013

Theis Photography helping families capture the moment

ALSO INSIDE

• Preserving Delaware farming for future generations

d

• Eating fresh in your area

B

2

Business Report | May 2013

BAYHEALTH10948_EDad_8.187x10.875_2013_Layout 1 3/25/13 9:02 AM Page 1

2 Designated Trauma Centers 62 Treatment Rooms Equipped to handle any emergency

When minutes count—you can count on us.

You never know when you’ll need expert emergency care. And traveling miles to get it isn’t an option—particularly when the condition, such as a heart attack or stroke, is life-threatening.

That’s why our two hospitals—Kent General and Milford Memorial—are prepared to handle any emergency, no matter how complex. It’s the quality care you’ve always trusted. Provided by expert teams of board-certified emergency and trauma physicians and specially trained nurses.

For critical care that’s close, count on us.

Learn more at www.bayhealth.org.

KENT GENERAL | MILFORD MEMORIAL | www.bayhealth.org Business Report | May 2013

3

Mon.-Sat. 9 am - 9 pm • Sunday 10 am - 5 pm

Middletown Crossing Rehoboth, DE Milford, DE Smyrna, DE

302-376-1616 302-226-2300 302-424-8373 302-653-1515

Seaford, DE

302-628-1001

Business Report

Seaford Commons Shopping Center

Or Any of Our 22 Locations! www.concordpetfoods.com

Vol.16 No. 8

EDITOR

Daniel Richardson COMPOSITION

Cassie Kraemer Elaine Schneider Tina Reaser SALES

Chris Redman Rick Cullen Sutton Joseph Greg English C O N TA C T

302-856-1544 | info@georgetowncoc.com www.georgetowncoc.com May 8 - Chamber Breakfast Meeting from 7:30-8:30 a.m. NEW LOCATION - SCAOR Office, 23407 Park Ave. in Georgetown.

May 15 - Chamber Mixer from 4:30-6:30 p.m. Hosted by The Brick Hotel in Georgetown.

May 15 - Beach Bowl from 6-8 p.m. at Milford Bowling Lanes. Big Brothers Big Sisters Annual Bowl for Kids’ Sake. Join the Chamber Chunkers. Call Karen at 302-856-1544.

May 15 - Cruise Night at The Circle from 5-8 p.m. The Historical Vintage Car Club of Delaware, Inc. and The Brick Hotel & Restaurant will hold a Cruise Night at The Circle every THIRD WEDNESDAY of each month at The Circle in Georgetown.

May 18 - Spring into Spring Festival from 1-9 p.m. on The Circle in Georgetown. Arts and crafts, food, and all-day entertainment.

May 22 - Chamber Luncheon Meeting from noon-1 p.m. at the CHEER Center on Sand Hill Rd. in Georgetown. $10 per person.

RSVP by May 21 by calling 302-856-1544.

May 22 - Every Wednesday, Georgetown Farmers’ Market from 3-6 p.m. at No.Bedford St. Park. Call 302-856-1544 to be a vendor.

Morning Star Publications 302-629-9788 P.O. Box 1000 Seaford, DE 19973

msbusinessreport.com

businessreport@mspublications.com sales@mspublications.com

Focusing on the ambition and innovation that make Delaware businesses unique.

please recycle this magazine

4

Business Report | May 2013

05/13

inside 16

14

22

6

CHAMBER NEWS

20

HEALTH REPORT

12

GUEST COLUMN There’s no mistaking the importance of agriculture in southern Delaware

By JAMES DIEHL

24

GUEST COLUMN Building credit in your business name

By JOHN ROWLEY

26

BUSINESS LICENSES

28

GUEST COLUMN The exit interview: Turning a negative into a positive

By Suzanne Kountourzis BUSINESS DIRECTORY

14

COVER STORY Theis Photography helps Delaware families capture portraits that tell a story

By CAROL KINSLEY

16

FEATURE STORY Preserving Delaware farming for future generations

By CAROL KINSLEY

29

FARM FRESH Eating fresh in your neighborhood

Hutt family portrait by Steve Theis Photography. Story on page 14.

16

On the Cover

Business Report | May 2013

5

CHAMBER NEWS

Chamber

Phone

Key contact

Dues*

Members

Fax

Bethany-Fenwick Chamber of Commerce

539-2100

David Martin

$211

800

539-9434

Delmar Chamber of Commerce

846-3336

Diane Johnson $75

67

846-3336

Georgetown Chamber of Commerce

856-1544

Karen Duffield

$150

460

856-1577

Laurel Chamber of Commerce

875-9319

Don Dykes

$125

125

875-5908

Lewes Chamber of Commerce

645-8073

Betsy Reamer

$210

432

645-8412

Milford Chamber of Commerce

422-3344

Jo Schmeiser

$165

310

422-7503

Millsboro Chamber of Commerce

934-6777

Amy Simmons

$150

260

934-6065

Milton Chamber of Commerce

684-1101

Georgia Dalzell $150

120

684-1101

Rehoboth-Dewey Chamber of Commerce

227-2233

Carol Everhart $215

1303

227-8351

Seaford Chamber of Commerce

629-9690

Paula Gunson

$150

340

629-0281

Central Delaware Chamber of Commerce

734-7513

Judy Diogo

$225

868

678-0189

Delaware State Chamber of Commerce

655-7221

Bill Stephano

$299

2800

654-0691

Delmarva Black Chamber of Commerce

450-4501

Clay Hammond

* Annual membership cost based on businesses with fewer than 10 employees. For Delaware State and Central Delaware chambers membership cost figure is for 1-5 members. For Delaware State Chamber special rate applies if business already belongs to another chamber.

ANIMAL HOSPITAL RIBBON CUTTING The Rehoboth Beach-Dewey Beach Chamber of Commerce (RBDBCC) held a ribbon cutting for the new, expanded facility of Rehoboth Beach Animal Hospital located at 20259 Coastal Highway in Rehoboth. In addition to having more spacious treatment and surgical rooms, upgraded x-ray, ultrasound, and laser surgery equipment have been added. The animal hospital has four veterinarians on the staff, including Dr. Tim, Dr. Sarah Curtis, Dr. Sarah Hirsch, and Dr. Angelika Stoutmyer, and has expanded its staff of veterinary assistants and technicians. Appointments can be made online at www.cvh19971.com or by calling 227-2009. Pictured from left, first row: Joy Kidd, RBDBCC; Katie Handy, Sign*A*Rama; Ritchie Francia, Fulton Bank; Kathy Ara, Fulton Bank; Maureen Patterson; Amber Garrison; Dr. Sarah Curtis; Dr. Tim Dabkowski; Mabel Wolf; Amy Jones; Jackie Hammond; Linda Schreiber; Kristen Folts; Gwen Osborne, Sign*A*Rama. Second row: Jeff Evans, Great Scott Broadcasting; Nick O’Cone; Laura Rowe; Lauren Toomey; Jim Bertling; Jody Rini; Janis Parlon; Dr. Sarah Hirsch. Third row: Dr. Anglika Stoutamyer, Heather Stuttard.

6

Business Report | May 2013

A TO Z CYCLES RIBBON CUTTING The Central Delaware Chamber of Commerce joined A to Z Cycles for their official ribbon cutting recently. A to Z Cycles, Inc. specializes in fitting the motorcyclist’s every need. They have been serving the motorcycle community online for over three years and are now open full time to assist the local community. A to Z Cycles is located one mile west of the Dover Air Force Base on Rt. 10.

Visit them online at www.atozcycles.com.

BEACH LIQUORS RIBBON CUTTING The Bethany-Fenwick Area Chamber of Commerce joined Beach Liquors in celebrating the grand opening of their second location with a ribbon cutting ceremony. Employees, family, friends, customers, chamber staff, ambassadors, and board members joined Chris Miller (with scissors) and Jacque, Michael and Jerry Kappes to celebrate. Beach Liquors Fenwick is a newly remodeled store located at 10 Ocean Plaza in Fenwick Island and has a large selection of both premium and value priced wines, craft beers and spirits.

For more information, call Beach Liquors at 302-541-4200.

Business Report | May 2013

7

BEACH MOVIES DONATION The Rehoboth Beach-Dewey Beach Chamber of Commerce (RBDBCC) presented the Town of Dewey Beach with a check for $2,091.61, the total donations collected during the 2012 Movies and Bonfires on the Beach summer program. It is the generosity of Chamber members and visitors that enables the Chamber and Town of Dewey Beach to continue to produce these quality summer events. For more information, including a movie and bonfire schedule, call the Rehoboth Beach-Dewey Beach Chamber of Commerce at 227–6446 or visit www.beach-fun.com. Pictured from left: Carol Everhart, RBDBCC president/CEO and Diane Hanson, mayor, Town of Dewey Beach.

PETALS RIBBON CUTTING The Central Delaware Chamber of Commerce (CDCC) recently joined T & T Enterprises, doing business as Petals Flower Shop, Moments In Time Photography and Xquisite Designz, as they celebrated their grand opening and official ribbon cutting. They were joined by CDCC members, clients and community supporters. T & T Enterprises is located at 582 N. DuPont Hwy., Dover. For more information, contact Terry Tolson at 302-359-9547.

8

Business Report | May 2013

Holiday Inn becomes hospitality program sponsor The Rehoboth Beach-Dewey Beach Chamber of Commerce’s Young Professionals (YPs) group is pleased to announce Rehoboth Beach Holiday Inn is now a Hospitality Program Sponsor for Clean the World, a non-profit organization that partners with hospitality businesses to collect, recycle and distribute soap and hygiene products to children worldwide.

The Rehoboth Beach-Dewey Beach Chamber of Commerce Young Professionals have teamed up with Clean the World in an attempt to bring the local hotels under the Clean the World umbrella. The Rehoboth Beach Holiday Inn is the first hotel in the Rehoboth Beach-Dewey Beach resort area to join in their efforts. The chamber YPs look forward to continued growth of the program.

The Young Professionals meet the second Thursday of every month at local restaurants to discuss ways to positively impact the Rehoboth Beach and Dewey Beach community. The group’s mission is to “Bring together talents and insights of emerging young professionals (YPs), ages 21-39, in a

Pictured from left: Sean Monaco, Peninsula Golf & Country Club; Jeff Evans, Great Scott Broadcasting; Chris Berg, Atlantic Management; Dawn Heck, Holiday Inn Rehoboth; Kyle Morgan, Mercantile Processing; Clayton Serman.

dynamic and diverse group of peers with a passion for making a difference, a willingness to learn, the desire to build important relationships, and the energy to get involved in the community.”

For more information on the Young Professionals or the Clean the World program, contact David Lyons Jr. at 302-2277100 or Clayton Serman 302-226-9800.

PRIMERICA RIBBON CUTTING The Central Delaware Chamber of Commerce held a ribbon cutting ceremony for Primerica of Dover which is located at 79 Greentree Dr. Owners, Rod Hausmann and Kevin Washington were joined by community supporters, clients, friends and colleagues to celebrate their new location in Dover. Primerica is a Main Street Company for Main Street North America. Their mission is to help families earn more income and become properly protected, debt free and financially independent. For more information, call Rod and Kevin’s team at 302-736-6262 or 302-736-6220.

Business Report | May 2013

9

SCORE RIBBON CUTTING

STATE FARM RIBBON CUTTING Georgetown Chamber members, Town officials, County & State representatives, and the principals & friends of  two State Farm Insurance offices gathered for two separate Chamber Ribbon Cuttings in recent months. The Hunter Emory Agency located at 20650 DuPont Boulevard and the Mark Penuel Insurance Office at 522 East Market Street celebrated Grand Openings in Georgetown, and their new memberships with the Georgetown Chamber.

The Georgetown Chamber of Commerce held a special Ribbon Cutting Ceremony at its Georgetown office on Monday, April 15, 2013 in celebration of new member, SCORE. SCORE is a nonprofit providing free, confidential consulting and education to small businesses nationwide, and is funded by the Small Business Administration. To contact a volunteer business mentor, call 302-5423772 or email aonebanker@aol.com. Back Row from left are Toby Givens (Givens Flowers) Casey Bradham (Delmarva VoiP); Mike Wyatt (Mayor Georgetown); Kathy Johnson (SCORE); Bob Bennett (Delmarva Christian HS); Ruth Briggs King (Rep.37th District) Mike Vincent (SC Council) Dave Wilson (Rep. 35th District) Gail Benton(Business Finance Network); Hank Brodersen (SCORE); Jim Rivette (SCORE); Harvey Kenton (Rep. 36th District); Sarah Slaysman (WSFS Bank); Ray Hopkins (Chamber); Steve Hartstein (Town Council).

Front Row from left are Helen Kruger (Georgetown Chamber); Bill Hinz (SCORE) Len Kidwell (SCORE); Angela Emerson (SCAOR); Bernard Fensterwald (SCORE); Gary Stabley (SCORE); Karen Duffield (ED Georgetown Chamber); Julie Wheatley (SC Eco. Dev.); Shelly Kavanagh (WSFS Bank); and John Rieley (Pres.

Georgetown Chamber).

PETS AT WORK Does your pet come to work with you?

Send us a photo! email ckraemer@mspublications.com

Please include employer, pet and owner’s name Photos will be printed in the July issue of the Business Report

10

Business Report | May 2013

A thank you from the QRCF board On behalf of Quiet Resorts Charitable Foundation (QRCF) board, I would like to thank members of the community for their amazing support of our organization and, in turn, those we help. Simply put, our 2nd annual BunnyPalooza! was epic!

On Saturday, March 30, 800 runners, and hundreds more spectators, party-goers and volunteers gathered in downtown Bethany Beach for our 5k/10k in support of QRCF’s scholarship and grant programs. I am thrilled to report that thousands of dollars were raised.

First and foremost, I must thank the BunnyPalooza! committee members: Eunice Carpitella, Faith Denault, Maura Dribben, Jackie Inman, and Karen Taylor. They devoted hundreds of hours to ensure the success of the event. Thanks also to Race Director Rick

Hundley, together with the members of the committee, their efforts were herculean.

We received amazing financial support from our sponsors: 3rd Wave Brewing Co., Baja Beach House Grill, Beach Break Bakrie & Café, Bethany Beach Books, Bethany Blues, The Birch Tree Café, Bluecoast, Boyden Design, Coastal Point, The Cottage Café, Denise Beam at State Farm, Dickens Parlour Theatre, DiFebo’s, Giant Food, Harris Teeter, Jeff Baxter from Prosperity Mortgage, Law Offices of Scott & Shuman, Leslie Kopp, Loftus Wealth Strategies, Maureen’s Ice Cream, Ocean View Animal Hospital, Off the Hook, One Coastal, Mango’s, The Parkway, Pohanka Auto Group, Rehoboth Beach Sports, Sedona Restaurant, Steve Alexander at Resort Quest, Transformative Dynamics, UPS Store-

Bethany, Wilgus Insurance, World GymBethany, and Yuppy Puppy.

We are also grateful to the hundreds of local and visiting runners, raffle tickets purchasers, spectators, and volunteers. The 2nd annual BunnyPalooza! was a true partnership of businesses and individuals.

We were humbled by the amazing support from so many members of our community! Thanks to all who supported the event and who so generously join us in carrying out our mission.

We invite everyone to learn about our programs, including how to apply for scholarships and grants at www.qrcf.org Michael Loftus BunnyPalooza! Race Chair

Business Report | May 2013

11

GUEST COLUMN

There’s no mistaking the importance of agriculture in southern Delaware

By James Diehl There are two industries in Sussex County that are absolutely essential to the economic well being of this area of the state – tourism and agriculture. While my interest and love of tourism is well known and understood via my professional employment with the Southern Delaware Tourism office, the theme of this month’s Morning Star Business Report is agriculture, so let’s talk a little about Sussex County’s farm-based businesses.

According to a 2011 study conducted by the University of Delaware’s College of Agriculture and Natural Resources, agriculture is an $8 billion industry in the First State – that’s billion with a B! Additionally, more than 13,000 jobs are created as a result of the agriculture industry.

Needless to say, agriculture is and will continue to be a major player in the First State’s economy, just as tourism is. If the state were to lose either one of these ultra-important

12

Business Report | May 2013

industries, Delaware as we know it would cease to exist.

If you are from Sussex County, or visit often, there are two very different yet vitally important parts of the county, particularly during the spring and summer months – there’s life east of Route 1 and then there’s life west of Route 1. Both areas are equally important to the financial well being of Delaware’s southernmost and largest geographic county.

East of Route 1, there are the beaches and the millions of people who flock to the area annually to enjoy fun in the sun at southern Delaware’s fantastic and award winning resort communities. The visitors who come to our beaches support our hotels, our restaurants, our towns and directly affect our quality of life here in Sussex County. The money they bring with them during the summer season provides jobs and delivers an economic stimulus that this area desperately wants and needs.

But then there is life west of Route 1.

The farther inland you go, the more historic heritage you will encounter, which is also a draw for the visitors who flock to the beaches during the warm weather months. Historic churches and mansions, pristine waterways and small town charm permeate throughout western Sussex County in a major way.

But there is also the agriculture. It’s hard to take a drive in western Sussex County during the spring and summer without encountering scores of chicken houses, or fields of golden corn or even row upon row of bright green soybean plants. It’s agriculture and it’s on full display in the western part of the county when the sun is high in the sky and the mercury in the thermometer has begun to creep northward. In reality, with so much farmland being developed in areas of the mid-Atlantic in recent years, the whole idea of agriculture and open land becomes a sort of attraction in and of itself, as kids take photos of farm animals and adults take in deep breaths of fresh air and enjoy the open spaces.

Agriculture is such an important part of life in America’s First State that industry officials decided to implement a Farm Adventure Trail more than a year ago to highlight some of Delaware’s finest agricultural destinations. Created by the Delaware Agritourism Association, the trail is lined with farms and gardens that offer visitors such simple pleasures as summer corn, ice cream and fresh apples picked right off the tree.

Agriculture, quite simply, is an industry that is not going away in Delaware anytime soon, as is tourism. The newly formed trail combines both in a relatively new concept known as “agritourism,” or basically combining the industries of agriculture and tourism into a mutually promotable and enjoyable enterprise.

So get out there and visit some of Delaware’s farms or farmer’s markets this summer season. You’ll be supporting our local farmers and keeping money in our local economy, and that’s definitely a good thing for all of us who live and work in southern Delaware!

About the author James Diehl is the media relations manager for Southern Delaware Tourism, the convention and visitor’s bureau for Sussex County. He will be submitting a tourismbased column to the Morning Star Business Report on a monthly basis. Visit www.visitsoutherndelaware.com for more information.

Historic gardens on tour for Dover Days Experience firsthand nine of the Capital City’s most treasured historic gardens on Sunday, May 5, during the 80th Anniversary Dover Days Festival.

Dr. Susan Yost of Delaware State University will lead three walking tours of old trees on The Green, recently named a National Monument by President Barack Obama. Dover English Country Dancers will perform in three gardens, and the Holly Consort will perform in the garden of the Ridgely House, built in 1728.

Plein air artists will be painting in many of the gardens, and musicians Mike Nielson will perform on harp and Rick Hudson, Rachael Ann McClain. Greg Shupe and Erin Taylor will perform on guitar. The Potpourri Garden Club will provide floral demonstrations, and May baskets will welcome garden-goers, designed by the Sprig & Twig Garden Club. Robert Bailey, whose garden will be on the tour, will provide a lecture at 3:30 p.m. titled “Gardens of the Vanderbilt Family” in Wesley College’s Carroll Room.

This year’s garden tour, hosted by the Friends of Old Dover with Ann BakerHorsey serving as chairwoman, is symbolic of the festival’s early days, which began in 1933 with a tour of gardens. Gardens will be open from 11 a.m. to 3 p.m. featuring plein air artists painting in the gardens, music, colonial dancing and at least one lecture on historic homes.

The following gardens, all located in Dover, will be on the tour: The Loockerman Garden, 419 S. State St.; The Terry Garden, 36 The Green; The John Bell House Garden, 43 The Green; The Ridgley Garden, 7 The Green; The Bailey/King Garden, 49 S. Bradford St.; Wesley College Plaza, 120 N. State St.; Tea For Two Garden, 224 N. State St.; The Watson Garden, 227 N. State St. and State Street Inn Garden, 228 N. State St. Tickets are on sale online at www.eventbrite.com/event/2222417310#, at Delaware Bay Trading Company and the Corner Apothecary on Main Street in Camden; and at Delaware Made on Loockerman Street in Dover.

For information about the Dover Days Festival, visit www.doverdaysfestival.com, or contact Kent County Tourism, producers of the Dover Days Festival, at 302-7344888.

Affordable Business Systems

We specialize in making technology affordable & user friendly • Copiers • Printers • Fax Machines • Sales • Service • Supplies • Special Programs for Non-Profits • Special Programs for New Businesses

1-888-727-2679

affordablebusinesssystems.com 119 Fulton St., Salisbury MD

Risk Control

Captives

Workers Compensation

lyonsinsurance.com Wilmington 302.658.5508

Rehoboth 302.227.7100

Business Report | May 2013

13

COVER STORY

Capturing the moment Theis Photography helps Delaware families capture portraits that tell a story

By Carol Kinsley "Anyone with a camera can take a picture, but it takes a special degree of sensitivity and attention to detail to create a Portrait that stirs the emotion of the viewer," said Steve Theis of Theis Photography Ltd. in Seaford, Del. "That's the goal I have for everyone who comes before my camera — to bring out the inner beauty and personality each of us possesses."

The end product should be not just an image on a piece of paper but a captured 14

Business Report | May 2013

moment in an experience, whether a family's afternoon on the beach or roasting marshmallows by a fire, or something that shows the bond between a mother and child or the love two people share. That's one of the benefits of going to a professional photographer who has been properly trained in using subject placement, lighting, camera angles, composition and design. A professional understands the value of proper planning and choice of location as well as the best time of day.

"Most families in this day and age don't have a lot of opportunities to spend time together," Theis said. This is especially true

for "extended group families� that include grown children and grandchildren who are widely dispersed geographically. With all the effort involved in getting them all together, why choose a photographer without the experience to capture the moment?

Theis equated the decision to a choice of restaurants. "A lot of people go out to eat and choose fast food, but on a special occasion you want a quality restaurant where you know you'll get a delicious meal served in a quiet, pleasant atmosphere and have a great experience," he said. "If you're having a family portrait made, something you don't do

Facing page - Powell family portrait by Theis Photography Ltd. Left - Steve Theis

that often, why not have it done by someone who has experience and knows what they're doing?"

Theis may be best known for his wedding photography during the past 40 years, but he is now focusing on his first love, "custom portraiture."

For custom portraits, he has more control over the situation and can take his time in planning and photographing. He has the clients come in for preplanning consultation to discuss their goal for the portrait and their lifestyle. It helps him gain insight into what kind of personalities are involved and what they enjoy doing with their family. Then he can recommend a location, whether it's their home or farm, the beach, a golf course or Theis' own beautiful gardens on Williams Pond.

One couple, for example, had nearly grown grandchildren who had helped restore a vintage Chris Craft boat. They chose to be photographed in the restored boat. They liked the family portrait so much that six years later, when some of the grandchildren had married, they asked Theis to take an updated portrait in the same setting.

He has had some unusual requests such as for portraits around a tractor or in a dried wheat field by an old barn. "The portraits tell a story," he said.

"Life is a series of short stories woven together by the passage of time. I have had the privilege by God's grace of turning their stories into works of art for their walls."

Theis completed his 39th year in business in April. He has seen photography change from sheet film for large portraits which had to be loaded one by one in a special holder, to rolls of film to digital. "I had to convert to digital because Kodak was losing money on film and they cut out a lot of professional films I used to use,” he said. “My big challenge now with digital is to still be able to produce a portrait so it doesn't look computer created, but has the look and feel of film. In the future, people won't know what a good photograph looked like back when we had film."

The largest family group he ever photographed was of 53 people ranging in age from 3 months up to "the birthday girl" whose 100th birthday coincided with the 100th anniversary of the invention of the ice cream cone. After the portrait was taken in front of the family home, everyone went to an ice cream social at church.

"Forty years in business — it's been an amazing ride," he said. "I don't see myself ever retiring."

With a specialty of custom family portraits, he may never have to retire. The taking of the photograph — now with digital cameras — is only the beginning. With computer programs Theis can create artistic renditions like watercolors, a realistic oil painting on canvas or an impressionist oil painting in the style of Monet. Theis' portrait of Dr. Anis Saliba, former chief of surgery at Beebe Medical Center, was to have been an

image for an artist to work from to create an oil painting to honor Saliba's retirement. When the hospital’s chief financial officer saw the quality of Theis' work, they had him do the artistic rendition oil portrait — at one-tenth the cost.

While clients are choosing which of several poses they want for the final portrait, Theis uses software that will show them just how much space a given size portrait will take up over their sofa or fireplace. It even helps them choose the style of frame for the portrait. The portrait becomes an heirloom. Theis wants the experience to be one the subjects will remember for a lifetime, too. One child saw him in a grocery store years after a family portrait had been taken when he was only 3. The boy asked, "Can you still make my belly button squeak?" Theis hides a squeaker in his hand to get children's attention.

When he photographed the Dave Hutt family at the beach last fall, he asked them to wait until the sun was just right.

Hutt's wife Wendy admitted to being a little concerned about keeping the four children, ranging in age from 4 to 11, happy while they waited, "but they all did very well," she said, "mostly because of Steve. He brought little props to make the kids laugh."

She and her husband were pleased with Theis' work. They found it difficult to choose one portrait from all the excellent poses for the one to display over the fireplace.

Theis divulged a secret — he uses a tripod to position his camera and operates it with a remote control. That way he can get the composition, camera settings and focus just right, then step away from the camera so that the subjects are relaxed and relating directly to the photographer, not the camera. The smiles are real, not fake. Theis puts as much effort into preparation as he does the finished product. He discusses details such as the following with his clients: Clothing: Keep it simple. Clothes should be plain and simple, solids not prints, not loud and busy with any distracting patterns. Three-quarter to long sleeves are preferable. One may consider choosing clothing in the colors of the décor where the portrait is to be displayed.

Glasses: Have your optician supply you with empty rims for the day of the photo shoot because glasses not only catch light reflections but can distort the face-line in some portraits.

Make-up: The center point of interest in a fine portrait is the eyes. Apply eye shadow lightly; use two coats of mascara on both upper and lower lashes. A non-flare foundation or powder base is best.

Shaving: Men should shave just prior to the appointment to avoid a "five o'clock shadow."

With this attention to detail, it is no surprise that Theis has received more than 150 state and national awards, including MPPA “Portrait Photographer of the Year” in 1984 and “Candid Wedding Photographer of the Year” four times. He was the first photographer in Delaware to receive the degree of “Master of Photography” and “Photographic Craftsman.”

In 1982, he earned the recognition of “Certified Professional Photographer” and has been successfully re-certified three times since.

To discuss a portrait of your family, contact Theis Photography, at 24325 Greenbriar Lane in Seaford, telephone (302) 629-6000. On the web visit www.theisphotography.com.

Business Report | May 2013

15

FEATURE STORY

Preserving Delaware farming for future generations

By Carol Kinsley In 1960 each U.S. farmer provided food for 25 people. Fifty years later, each U.S. farmer today feeds more than 144 people, thanks in part to research and new technology. By 2050, it's predicted there will be 9 billion people in this world, and farmers will have to increase production by another 70 percent — on the same land or maybe a little less. To ensure that Delaware farmers can continue to farm their land and remain competitive, a bill has been proposed that "forever guarantees the right of farmers to engage in modern farming and ranching practices." This bill is the first leg of a constitutional amendment and as such must pass both chambers two years in a row.

Rep. John C. Atkins sponsored House Bill 63 which was introduced this spring and reported out of the House Agriculture Committee on March 27. Atkins commented, "Obviously, Delaware agriculture is the largest source of revenue for the state, surpassing tourism and other industries. As people are moving into our area, we want to make sure they understand the importance of agriculture to Delaware. This Constitutional amendment will guarantee the right for future generations to practice farming in Delaware. It is important to mention that the Delaware Farm Bureau endorsed and approved this measure in its monthly meetings."

Sponsor of the Senate bill, Bruce Ennis, said, "Delaware technically has a right-tofarm bill, but this bill strengthens existing legislation. We all know the importance of

0

%

FOR

36

MONTHS

APR FINANCING*

agriculture in Delaware. It's very important that we maintain agriculture for the future, not only of Delaware but the whole country."

Ennis, who chairs the Senate Ag Committee, said he looks forward to working on bill in the Senate once it has passed in the House. He anticipates that it will be considered in the current session which resumed April 16.

"I look forward to getting any input and, hopefully, to getting the bill passed," Ennis said.

State Ag Secretary Ed Kee said, "Agriculture is an incredibly important part of the Delaware economy, and farmers are among the hardest-working businesspeople I know. We certainly appreciate the need of farmers to have the freedom to farm and deploy the latest tools and production systems to remain competitive in a local, global and national setting."

Gary Warren, Delaware Farm Bureau president, said, "In order to meet the projected need to double our food production in the next 50 years, research must continue and technology must advance. New and innovative ways to farm and produce healthy food with fewer acres of land must be a priority in the state of Delaware."

Gary Rhodes, manager of the Southern States Cooperative in Milford, Del., noted that new technology would play an important role in helping farmers produce increasing amounts of food. "It is important to have as much production land as possible," he continued.

Southern States is on the other end of the spectrum, supplying fertilizer, seed, crop

WE PUT THIS MARK ON THE MACHINES PROS CHOOSE OVER ANY OTHER. MILFORD CO-OP., INC. 7308 Williamsville Rd. Milford, DE (302) 422-8066

exmark.com

16

www.milfordsouthernstates.com *See Dealer for complete details

Business Report | May 2013

protectants, feed, petroleum products and farm supplies and, locally, grain marketing services. Rhodes added that the Southern States Milford Cooperative is locally owned, unlike many Southern States stores which are service stores owned corporately by farmers through a cooperative headquartered in Richmond, Va. The Milford co-op is located on the corner of Milford-Harrington Highway and Williamsville Road.

North Dakota was the first to make the right to farm part of its state Constitution, approving the legislation last fall. Like the Delaware bill, it guarantees the right of farmers to engage in modern agriculture and prohibits any law limiting their right "to employ agricultural technology, modern livestock production and ranching practices."

The Delaware bill includes a provision that:Â "No law shall be enacted which abridges the right of farmers and ranchers to employ agricultural technology, modern livestock production and ranching practices."

Christy Vanderwende Wright, third generation of a Delaware farm family, is passionate about agriculture and the right-tofarm bill, but she realizes it is not going to get done overnight.

Wright said the bill will "protect farmers' right to farm — their livelihood." She lamented "all the little things that are done without the input of farmers, last minute."

The bill would protect farmers "so things like that don't affect their ag practices.

"You wish there wasn't a need for something like this. It's scary. You look ahead, look at regulations that may come through nutrient management or animal rights, the Humane Society (of the United States)...

Everybody's got their own agenda. But we all need to eat. What some people might not keep in mind is where, exactly, their food comes from."

Wright volunteered to Secretary Kee to help in any way she could to advocate for passage of the legislation. "Sometimes it helps to hear from people who are actively practicing what they (legislators) want to change." she said.

Wright grew up in Sussex County, on the family farm commonly known as "Little Wagon Produce" and taught agriscience at the high school level for several years. For more of her thoughts on the right to farm, visit her blog at farmerdansdaughter.com.

o. a. newton exports to China Newton of Bridgeville recently hosted representatives from Raymat Materials of Pleasanton, Calif. and Shandong Noric Sealant & Adhesive Co., Ltd. of Shandong, China. TKC Technologies, an affiliate of O.A. Newton, was recently awarded a sizeable contract to provide a system for drying, cooling and weighing Carbon Black and Nano Calcium Carbonate used in the manufacture of adhesives. This system greatly improves the efficiency of the process for Shandong and allows them to improve their quality and expand their business. This is the second system that Newton has provided for Shandong.

The purpose of the visit was to review the equipment prior to shipping to China. Robert F. Rider Jr., president of O. A. Newton, stated, “it is rewarding to know that this Chinese firm is buying our equipment because they know that the quality and performance exceeds any of the equipment that they could have pur-

The storefront of O.A. Newton in the 1950s during its International Harvester days.

chased locally.”

O. A. Newton is a leader in the manufacturing and installation of equipment for weighing and conveying “difficult powders” for customers throughout North America, South America, Asia and Europe. Industries include

wood fiber composites, PVC, carbon black, friction products and bulk dry powders.

O. A. Newton has been providing innovative solutions for their agricultural and industrial customers from their Bridgeville location since 1916.

Business Report | May 2013

17

18

Business Report | May 2013

FIFER ORCHARDS Homegrown Fruits & Vegetables Hand-dipped Ice Cream • Fresh Bakery • CSA Club Specialty Foods • Family Fun Festivals & U-Pick 1919 Allabands Mill Rd., Wyoming DE 200 Cullen Street, Dewey Beach, DE

866-697-2141 • fiferorchards.com Open April-December

T.S. Smith and Sons Sustainably grown fruits & vegetables

Bakery • U Pick • Special Events • CSA Sussex County’s family farm for over 100 years!

8887 Redden Rd., Bridgeville, DE 19933

302-337-8271 • tssmithandsons.com Open daily thru Dec.23

Hills Fresh

Plants & Produce Meats, Produce, Jams & Jellies, Brown Eggs, Herbs & Flowers 5th generation family farm

1795 Milford Harrington Hwy., Milford, DE 19963

302-422-4450 • hillsfresh.net Open Mon-Sat 10-6

EATING FRESH

If you desire fresher fruits, vegetables, and meats then shopping locally is the way to go. According to Local Harvest, most produce in the United States is picked four to seven days before it reaches the supermarket shelves, and it might have traveled thousands of miles before landing on those shelves.

A lot of produce is grown and imported from South and Central America, and such produce can take even longer to arrive on supermarket shelves. As a result, the flavor and freshness of fruits and vegetables shipped from afar might be compromised. The best way to get peak-season produce is to buy items that come from local providers.

Buying direct from farms has been a long standing tradition in Delaware, with many farms setting up storefronts to allow customers to buy fresh, local, produce and meat. With the growing popularity of Farmers' Markets in Delaware, it has never been easier to get a good variety of seasonal produce all in one place.

Elmer’s Market

Farm FRESH Produce Wholesale and Retail Local produce and honey Jams and jellies

13257 Seashore Hwy., Georgetown, DE 19947

Call or stop by 302-337-8110

Ma & Pa’s Market We grow our own fruits, vegetables and flowers

The Malfitano family has been in business for 42 years!

Route 404, Bridgeville, DE 19933

302-337-3131

Open 7 days a week in season

T.A. FARMS, LLC “The All Natural Way”

Fresh Turkeys • Turkey Products • Hay • Straw Beef • Flowering Plants • Custom Farming Work 4664 Mud Hill Rd., Wyoming, DE 19934

302-492-3030 • tafarms.com Business Report | May 2013

19

HEALTH

Pet therapy motivates speech patient When Lyndsey Warnick turns nine this year, her parents hope she’ll eat a piece of cake. Like many new parents, they looked forward to her first birthday with anticipation. Each year, they’ve celebrated her birthday with balloons, presents, and ice cream.

However, they’ve never had the chance to see Lyndsey eat a piece of her birthday cake.

Lyndsey, who was diagnosed with DiGeorge Syndrome as a newborn, spent her first five months in the hospital and still receives most of her nutrition through a tube inserted in her stomach. She is gradually learning to eat solid foods.

DiGeorge syndrome is a chromosomal defect that results in the poor development of several body systems. Associated problems vary widely but may include heart defects, hearing loss, cleft palate, or low blood calcium levels. Almost everyone with this syndrome needs therapeutic support of some kind.

Under the care of Bayhealth Pediatric Speech Pathologist Jennifer Crouse, M.S., CCC-SLP, Lyndsey focuses on therapy related to communication and feeding. A tracheostomy tube in her throat helps her breathe, and she uses a DynaVox communication device to assist her in conversation.

In addition to speech therapy, Lyndsey’s regimen also includes a series of oral exer-

Pet therapy has helped Lyndsey Warnick try new foods. Lyndsey has DiGeorge Syndrome, a chromosomal defect that results in the poor development of several body systems.

cises which improve her ability to eat food.

Side effects of DiGeorge syndrome can make eating and swallowing uncomfortable or even painful. Over the last eight years, Lyndsey has developed a fear of food because eating is unpleasant for her.

As a baby, Lyndsey underwent open heart surgery and other procedures to address complications caused by DiGeorge syndrome, but for her parents, those operations pale in comparison to the daily challenges involving meals.

“The surgeries, spending time in the hospital — all that seems very distant to us now,” said her father, Allan Warnick. “The doctors told us eating would be the biggest struggle, and it has been.”

“Seeing the things other children eat normally is very hard for her, and for us,” said Robin Warnick, Lyndsey’s mother.

“Preparing a meal becomes a huge challenge when you have to puree every dish.”

Crouse introduces food into each therapy session, involving Lyndsey by asking her to select and help prepare a snack. One appointment might feature applesauce; the next, soft boiled carrots.

H ave You B een D en ied SocialSecu rity or Veteran s’D isability B en efits?

W e C an H elp!

L aw O ffices ofK aren Y.V ick s,L L C 500 W .Loock erm an Street,Su ite #102

D O V E R 674-1100 Toll Free

888-598-8890

e-m ail:k vick s@ vick slaw .com 20

Business Report | May 2013

Part of the challenge for Crouse and the Warnicks is discovering new ways to motivate Lyndsey. Typical strategies include sticker charts, rewards, and competitions — the standard tactics all parents use.

Enter Jack, the Pembroke Welsh Corgi who works at Bayhealth Outpatient Rehabilitation Services, Dover, with his owner, Kayleigh Karnbach, Physical Therapy Aide and Registrar.

For every bite of food she eats, Lyndsey can feed Jack a piece of string cheese.

To an animal-lover like Lyndsey, whose pets at home include a rabbit, fish, collie, cat, and horse, the chance to play with Jack is a major motivator.

“Lyndsey looks forward to coming here.

She works hard in therapy, but she enjoys it. It helps her forget some of her struggles,” said Allan Warnick.

When Lyndsey sees Jack in Crouse’s office, she snuggles up next to him on the floor, petting him and grinning. Aside from her trach and feeding tubes, Lyndsey is a normal little girl who loves games, hugs, and giggling.

Crouse is proud of her patient’s progress.

Her goal for Lyndsey is to soon eat lunch at school with her friends, consuming 50% of her nutrition by mouth.

“I would love to see Lyndsey start to view food as something enjoyable, something she can share with friends and family.

Over the last few months, we’ve seen her try foods I don’t think she would have attempted without Jack’s help,” Crouse said.

Allan Warnick agreed. “This past year has been a miracle, seeing Lyndsey progress.

Maybe this year, I’ll get to see her eat some cake.”

To learn more about Bayhealth’s Outpatient Rehabilitation Services, visit bayhealth.org or call 302-744-7095.

Beebe students awarded scholarships Eight students of the Margaret H. Rollins School of Nursing at Beebe Medical Center have earned the Louise Jarmon Hopkinson Scholarship. A bequest from the estate of Mrs. Hopkinson provides scholarship awards for the spring semester to Beebe Medical Center Margaret H. Rollins School of Nursing Senior and First Year students who have demonstrated academic excellence. This year's recipients include: Senior: Eric Lehr, Milford; Andrew Hudson, Seaford; Breann Davidson, Frederica; Ashley Ward Istenes, Townsend. First Year: Jill Petrone, Lewes; Alexa Colegrove, Milton; Thomasina Roe, Lewes; Jillian Gamble, Selbyville. Pictured

with Alex Sydnor, president of the Beebe Medical Foundation and vice president of External Affairs at Beebe Medical Center are, recipients, from left: back row: Andrew

Hudson, Jillian Gamble, Sydnor, Thomasina Roe and Eric Lehr. Front row: Jill Petrone, Alexa Colegrove, Ashley Istenes and Breann Davidson.

Business Report | May 2013

21

Employee of the month Nanticoke Memorial hospital announces Maurice Bolden as its March Employee of the Month. Bolden joined Nanticoke’s Environmental Services team in 2010 after 25 years at another healthcare facility. His experience in housekeeping operations and customer service is admired throughout the hospital. Maurice has received numerous STAR cards mentioning his wonderful, positive attitude, infectious smile and outstanding service. STAR cards are available throughout the hospital to patients, allowing patients to recognize outstanding care and service. Pictured, Steven Rose, president/ CEO, Barbara Hendricks, VP of human resources, and John Cullen, director of environmental services, present Bolden (second from right) with the March 2013 Nanticoke Employee of the Month award.

Tunnell Cancer Center awarded Komen grant Beebe Medical Foundation announces that the Philadelphia Affiliate of Susan G. Komen for the Cure Foundation has granted Beebe Medical Center’s Tunnell Cancer Center $92,860 to continue to fund a breast cancer outreach program that serves communities throughout Sussex County.

The program, Sharing Our Stories, Saving Our Sisters (SOS2), provides free breast cancer screening and education to women in minority and under-served populations in Sussex County who might otherwise not receive the healthcare that they need.

Cancer screening nurse navigators are based at Tunnell Cancer Center and Nanticoke Memorial Hospital, which has a cancer program that last year affiliated with Tunnell Cancer Center.

These cancer nurse navigators reach out into the communities to educate women and to help them either get screenings and, when necessary, the treatment that they may need for breast cancer. These nurses work together with lay navigators – breast cancer survivors who volunteer to educate other women, to reach women who might not otherwise have sought medical attention. Since 2010, a total of more than 5,000 women have been received education and other services through the program.

“Sharing Our Stories, Saving Our Sisters, is a program that reflects our vision at Beebe Medical Center of making Sussex County one of the healthiest counties in the nation,” said Cherrie Rich, executive director of oncology services at Beebe Medical Center. “It is supporting our efforts to increase awareness about cancer so that women in these underserved populations will be screened earlier and receive medical care as soon as it is needed.”

22

Business Report | May 2013

Student receives scholarship The Margaret H. Rollins School of Nursing at Beebe Medical Center announces that Alexa Baich, a senior student from Rehoboth Beach, is the recipient of the Dr. Carl G. Pierce, Jr. Scholarship.

This scholarship is awarded to a student based on his or her academic performance in maternal, child and family health nursing, who has a caring and professional attitude and who has an interest in pediatrics. Pictured, Alex Sydnor, president of Beebe Medical Foundation and vice president of external affairs at Beebe Medical Center, presents the scholarship to Baich.

The importance of the chicken industry

By Bill Satterfield Executive Director, DPI Almost anybody on the Delmarva Peninsula knows the economic, environmental, and societal importance of the chicken industry. Our much desired way of life would be lost if the chicken industry disappeared. The chicken industry provides tens of thousands of local jobs, helps thousands of local businesses stay in business (even though they may not be direct industry suppliers), and pays hundreds of millions of dollars to various levels of government annually. A recent study for the U.S. Poultry & Egg Association and the National Chicken Council highlights the positive economic impact of the chicken industry.

The Delmarva data confirm what has been known by many people for decades.

The chicken industry is a major employer, economic contributor, donor to charitable causes, and generator of tax revenues to all levels of government. The total direct economic activity of Delmarva’s chicken industry was estimated to be in excess of $4.5 billion per year.

The study shows that the chicken industry last year paid $619 million in state and federal business taxes throughout Delaware, nearly $237 million in Maryland, and more than $590 million throughout Virginia.

Data from Delmarva Poultry Industry, Inc. (DPI), the regional chicken industry trade association, show that at the end of 2012, there were more than 13,000 persons employed on Delmarva by the five chicken companies while more than 1,600 farm families grew the birds. They earned more than $633 million last year and that does not include the value of their fringe benefits.

On Delmarva last year, the companies and growers spent more than $75 million for capital improvements, a benefit for hundreds of local businesses.

Local corn and soybean farmers benefit from the chicken industry because feed is the largest cost of producing the birds and Delmarva farmers have a built-in market for their products. In 2012, the chicken companies spent $1.23 billion for feed ingredients.

That was up $84 million from the prior year due to drought, the federal government’s bad policy on ethanol production, and other factors. Thanks to the chicken industry, working farms stay in business and that is good for the environment while also helping to keep down government expenses. After all, corn and soybean fields do not need or desire most taxpayer supported services.

Last year, the value of the chickens as they left Delmarva’s ten processing plants was nearly $2.7 billion. That is a huge amount of economic activity considering the small geographic size and population of Delmarva. Many in the region’s business community realize the necessity of keeping the chicken industry strong and that’s why hundreds of local businesses are DPI mem-

bers. They understand that it is necessary to have organizations like Delmarva Poultry Industry, Inc. working in many ways, especially in the government arena, to make sure public policies are not impeding the chicken industry’s survival and growth. More information about the recent economic impact study and other data about the chicken industry are available at www.dpichicken.org.

Thinking of doing business in western Sussex County?

The Seaford and Laurel Star is the only subscribed community newspaper in western Sussex.

The Seaford and Laurel Star newspapers have become the newspapers of choice for Western Sussex in readership and paid circulation. We are the only paid subscription weekly newspaper in the marketplace and we deliver through the U. S. Postal Service.

AnnuAl Cover PriCe

39.00

$

Your loW rATe

21.00*

$

* Sussex County

You SAve

18.00

$

Mail this coupon today to order one year (12 issues) of the

Seaford Star

Laurel Star

Name _____________________________________________ Address ___________________________________________ City/State/Zip ______________________________________ Mail to The Star, PO Box 1000, Seaford, DE 19973 or call 302-629-9788 to order by phone.

OThEr rATES Outside Sussex County $26.00 Out of State $31.00 Business Report | May 2013

23

GUEST COLUMN

Building credit in your business name

By John Rowley

There is a step by step process that helps to structure your business correctly and build a solid credit portfolio under your company name. Having a company do this for you allows you the freedom to operate your company, while they build your business credit.

This can be done without using your personal credit or personal credit information.

When you complete the program, companies guarantee you will have an “A� credit rating built under your company name.

Step One: Structuring Your Business Your company must be incorporated or filed as an LLC. If you are already incorporated or filed as an LLC, great! If not, you will first need to incorporate your company. Whether you need to file as a C-corp., S-corp., LLC, or Non-Profit. The average completion time for filings is 10-15 business days but varies from state to state.

Incorporation equals strength and credibility in the eyes of the creditors.

Step Two: Credit Bureau Checks

Next, a complete credit check with the major credit bureaus used in business credit needs to be preformed. The top three business credit bureaus are Dun & Bradstreet, Business Experian, and Business Equifax.

This will determine the company's starting point in building your business credit. Newly formed corporations will have blank credit profiles. If you have been incorporated for some time, it will show if there is any negative reporting under your company's name.

Step Three: Registering Your Company with the Credit Bureaus After checking your business credit with the credit bureaus, you will then need to register your company with the top three. (Dun & Bradstreet, Business Experian, & Business Equifax) You must open your credit profiles with the credit bureaus so that creditors can report your timely payments. This will allow you to build your business credit and establish your business credit score.

Step Four: Obtaining Business Credit

With each line of credit established, you will need to make a minimum $50 purchase on that account so that a payment history can be established at the credit bureaus under your business name. You do not have to use each account each month, but you must use them at least one time to establish a payment history at the credit bureaus. It is helpful to use your accounts on a regular basis, keeping your purchases reasonably small. Creditors like to see that you are using and managing your existing credit well.

Tier One Your tier one creditors are your Net-30 accounts. Net-30 accounts are considered the most basic form of credit between one business and another. You should receive four Net-30 accounts.

Tier Two During tier two, begin your revolving lines of credit. Tier two accounts are your low-end revolving credit lines. You will need to receive 4 tier two accounts. Typically, your credit limits will range from $1,500 to $2,500.

Tier Three During this cycle, you should establish your mid-range revolving credit lines. You should also receive 3 to 4 tier three accounts.

Credit limits will average $2,500 to $7,000 with your tier three creditors.

Tier Four With your top tier creditors, you will need to establish your high-end revolving credit lines. You should receive 2 to 4 tier four accounts. These accounts will include your MasterCard(s), VISA, Discover, and American Express business accounts. Credit limits will range from $5,000 to $40,000 on each account.

After you have completed all four tiers of credit, you should have an established "A" credit rating under your company name. An "A" credit rating in business credit is defined as a Dun & Bradstreet PAYDEX score of 80 or higher. (An 80 PAYDEX score in business credit is equivalent to a 750 FICO score used in personal credit). The entire program takes 12 months to complete.

About the author John Rowley is the president of Angle Financial Services. John has over 20 years experience in the financial services industry working with credit and credit reports. He can be reached at 302-735-PLAN (7526) or online at www.AngleFinancialServices.com.

24

Business Report | May 2013

How to create a healthier workplace

and safety drills should be conducted and one outside safe meeting zone should be publicized.

• Address the potential for workplace violence, and put into place mechanisms that instruct employees accordingly. Safety presentations and materials should be available in multiple languages.

• Provide personal protective equipment for employees. Train employees about workplace safety regulations, and share Occupational Safety and Health

Administration standards with the workforce. Visit www.osha.gov.

• Actively partner with community and other local entities/stakeholders to develop and implement community health promotion and disease prevention initiatives.

• Examine the cost and benefits of worksite health promotion and disease prevention efforts.

For more ideas on how to improve health and safety at work, visit www.nphw.org.

Since many adults work outside the home, having a healthy workplace can support personal health goals, and boost attendance and productivity while decreasing costs associated with ill health. The following suggestions can improve your worksite’s health: • Provide health promotion or wellness programs and chronic disease management programs for employees as part of their health benefits.

• Two-thirds of all Delawareans are overweight or obese. Promote healthy food and beverage choices in worksite vending machines. Stock vending machines with water, juice and diet sodas; and baked, lowsalt and high fiber snacks.

• Determine if a weight management program can provide lunchtime classes. Or, advertise brown-bag lunch classes to inspire employees how to reduce stress, become more physically active, and prepare hearthealthy meals.

• Promoting healthy walks is an easy way to encourage physical fitness and weight control. Organize lunchtime walks or encourage walkers to find a walking buddy.

• Limit exposure to secondhand smoke outside. Don’t allow smoking near entrances, exits or walkways. Consider making your grounds smoke-free.

• Offer incentives to employees to adopt documentable healthy behaviors (such as miles walked or weight-loss classes attended), obtaining recommended screenings or completing a medically supervised smoking cessation treatment program).

• Create workplace wellness by conducting a flu vaccination campaign or a Blood Bank or designated organ donor sign-up drive. Post hand-washing reminders. The Delaware Division of Public Health posts flu resources on its website: www.dhss. delaware.gov/dhss/dph.

• Is your worksite fire-safe? Walkways should be clear and evacuation maps posted.

Smoke detectors should be inspected annually and smoke alarms and fire extinguishers should be in working order. Regular fire Business Report | May 2013

25

BUSINESS LICENSES Bethany Beach AKJ Outdoors, LLC, Bethany Beach Goods & Rental; 35550 Marketplace Unit 4, Bethany Beach; retailer-dry goods & apparel Bridgeville Batson, Jodell Jerome, Ace Transport; 11260 5th St., Bridgeville; reconciliation purpose code Chilel Saturnino, Chilel Stucco; 1294 Rusell Rd., Bridgeville; contractor-residential Quality Improvements; 62 Ruddy Duck Ln., Bridgeville; contractor-residential Start 2 Finish Collision; 16219 Sussex Hwy., Bridgeville; professional and/or personal services Wrench Boyz Inc.; 22090 Heritage Farm Rd., Bridgeville; retailer-various products Camden Camella Spa; 227 Old Camden Rd., Camden; personal services-health club/spa HHI Solutions LLC; 293 Cambridge Rd., Camden; contractor-residential Redbox Automated Retail LLC; 2500 S. Dupont Hwy., Camden; lessor of tangible personal property Delmar Glassy Ladies; 607 E. Jewel St., Delmar; retailer-various products Smith, Kristin Dale; 18644 Little Ln., Delmar; professional and/or personal servicesunclassified Stuart, Linda L., The Fiber Otter; 605 E. Grove St., Delmar; retailer-various products Dover 3RRR Tile & Marble Craftman; 1447 S. Governors Ave., Dover; contractor-residential A&M Tile & Construction; 43 Roosevelt Ave., Dover; contractor-residential AA Shoeing Inc.; 785 Maidstone Branch Rd., Dover; professional and/or personal services Allure by Kyra; 3024 Fast Landing Rd., Dover; retailer-various products Arc Group Inc.; 1012 W. State College Rd., Ste. 202, Dover; mercantile or collection agency Ashley Furniture Homestore; 1165 N. Dupont Hwy., Ste. 3, Dover; retailer-furniture & fixtures Authentic Entertainment; 4530B New Jersey Dr., Dover; personal services-entertainment agent Burke, Aaron L., Burkes Sealcoating; 24 Howell St., Dover; personal services-general repairperson Cheddar’s Casual Cafe; 4590 S. Dupont Hwy., Dover; retailer-restaurant Choices 1st LLC; 1326 S. Governors Ave., Ste. D, Dover; professional and/or personal services Cotton, Kenneth, Supreme Cleaning; 950 Whatcoat Dr., Apt. 33, Dover; professional and/ or personal services-unclassified Davis, Amy, Tai Pei LLC Ichiban Restaurant; 737 N. Dupont Hwy., Dover; retailer-restaurant Delaware American; 1300 S. Farmview Dr., 26

Business Report | May 2013

Apt. H13, Dover; wholesale news agency Dyanithe Bakery & Restaurant; 1156 S. Bay Rd., Dover; retailer-restaurant Everything Haute; 453 Phoenix Dr., Dover; retailer-various products Foxwell, Michael L., MF Fox LLC; 2887 Leipsic Rd., Dover; retailer-various products Harris Fish & Chicken Spot; 1030 S. Little Creek Rd., Dover; manufacturer-food Independent Home Improvements LLC; 19 Marsh Creek Ln., Dover; contractor-residential J Grilli LLC; 1670 Sorghum Mill Rd., Dover; commercial lessor Jadden Cleaners, Jennifer Dann; 22 Evergreen Cir., Dover; professional and/or personal services JHA T3 Real Estate LLC; 216 Jefferson Ter., Dover; commercial lessor/ lessor of tangible property Jordanie; 51 Fieldcrest Dr., Dover; retailervarious products Knight, Ronald J., Foot Fetish; 303 W. Loockerman St., Dover; retailer-various products Krishna Two, Corp.; 5782 Forrest Ave., Ste. 2, Dover; wholesaler-tobacco and its products Kubler LLC; 2068 White Oak Rd., Dover; professional and/or personal services Louriqate, Rahim, House of Ice Cream; 1365 N. Dupont Hwy., Ste. 3098, Dover; retailerrestaurant Medexpress Inc. - Delaware; 15 S. Dupont Hwy., Dover; professional and/or personal services-medical office Migliavacca, Amanda, True Gutters; 260 Attix Dr., Dover; personal services-general repairperson Performance Enhancement Professionals; 71 McBry Dr., Dover; professional servicesphysical therapy Physiotherapy Associates; 230 Beiser Blvd., Ste. 103, Dover; professional services-physical therapy Pixel, Werkz; 55 Loockerman Plz., Unit 332, Dover; professional and/or personal services Smith, Keisha; 1437 Nathaniel Mitchell Rd., Dover; direct care worker The Dr. Shield LLC; 30 Truman Ct., Dover; retailer-dry goods & apparel Toyada CFP Inc.; 134 Thames Dr., Dover; professional services-engineer Violone, Denise, Lily Sophia Photography; 244 Kesselring Ave., Dover; sales representative Yeaboa Expressions; 2 Dover Cir., Dover; reconciliation purpose code Zhang, Zhenguo, Zhang Oriental Medicine; 1522 Forrest Ave., Dover; professional and/or personal services-unclassified

Hwy., Georgetown; contractor-residential Morales, Marco; 713 E. Market St., Georgetown; contractor-residential Nelly’s Learning Center; 504 W. Market St., Georgetown; professional and/or personal services-unclassified Parker, Courtney S., Shae Photography; 18109 Dusty Rd., Georgetown; photographer Pollock, Sydnee; 12973 Old Furnace Rd., Georgetown; professional and/or personal services-unclassified The House Scientists; 406 S. Bedford St., Georgetown; professional and/or personal services Williamson, Jr., John T., Excel Pool Water; 18149 Asketum Branch Rd., Georgetown; drayperson/mover

Georgetown C&A Construction; 15447 Weigela Dr., Georgetown; contractor-residential Cowen, Randall J.; 17029 Hardscrabble Rd., Georgetown; personal services-general repairperson Eastern Shore Mechanical; 13049 Seashore

Lewes American Classic Golf Club; 34200 Postal Ln., Lewes; professional and/or personal services Ancient Dudes LLC, Ancient Art Tattoo; 34410 Tenley Ct., Unit 1, Lewes; professional and/or personal services Ayham Inc., Jerusalem International Grocery;

Greenwood Ally U.S. Trading Co.; 11249 Tuckers Rd., Greenwood; retailer-various products Phillips, Kimburly, Creations 2; 2632 Hickman Rd., Greenwood; personal servicesbeautician Potter, Arthur, Shawnee Electrical Services; 11561 Shawnee Rd., Greenwood; contractorresidential Harrington Amber Kaye’s Thrift Store; 41 Commerce St., Ste. 1, Harrington; retailer-various products Campbell’s; 332 Weiner Ave., Harrington; personal service-motor vehicle service Christopher & Brummett Inc.; 15602 S. Dupont Hwy., Harrington; mercantile or collection agency DBA Entertainment LLC; 118 Mechanic St., Harrington; retailer-dry goods & apparel Fryer, Stacey A., Secretary for Hire; 64 Clark St., Harrington; professional and/or personal services Power Supply Auctions; 1144 Sugastick Rd., Harrington; auctioneer-residential R&R Mercantile; 19130 S. Dupont Hwy., Harrington; retailer-various products Laurel Briddell, James Allen Jr., JAB Jr. Flooring; 404 Little Creek Dr., Laurel; contractor-residential Cooper, Melissa, Polka Dot Plaster; 7007 Sharptown Rd., Laurel; retailer-various products Delaware Grading Services; 28380 Beaver Dam Branch Rd., Laurel; contractor-residential Tant, Paula, Delmarva Cleaning Services; 903 West St., Laurel; professional and/or personal services

34396 Tenley Ct., Unit 2, Lewes; retailer-various products Bhadra LLC, Lewes Wine and Spirits; 19413 Jingle Shell Way Unit 7, Lewes; tobacco products retailer/retailer-alcoholic beverages Catherine Fly Evans LLC; 33712 Westcoats Rd., Unit 2, Lewes; professional services-counselor Charlotte S. Hart, Hart Enterprise; 33069 Harts Rd., Lewes; contractor-residential Creative Impressions Art, Creativeimpressionsart.net; 17303 N. Village Main Blvd., Lewes; retailer-dry goods & apparel Departures by Design; 16192 Coastal Hwy., Lewes; travel agency I-Wave Wireless LLC; 18297 Coastal Hwy., Lewes; retailer-electrical goods Ideal Home Siding LLC; 17436 Slipper Shell Way, Unit 15, Lewes; contractor-residential KMH Wine & Spirits Enterprises, Teller Wines; 1201 Savannah Rd., Ste. A, Lewes; retailer-alcoholic beverages Leppo, Brianna; 19331 Beaver Dam Rd., Lewes; reconciliation purpose code Osborne, James R.; 22882 Angola Rd. W, Lewes; contractor-residential William Bethard; 17046 N. Brandt St., Unit 2201, Lewes; contractor-residential Wilt, Earl R., Feather Dusters; 32878 Ocean Reach Dr., Lewes; professional and/or personal services Milford Anna Biddle-Nordberg; 16869 Rust Rd., Milford; professional services-employment agent Baldino Enterprises Inc., Great Clips; Milford Plaza, 646 N. Dupont Blvd., Milford; personal services-beautician Banks Shots; 207B NE Front St., Milford; retailer-alcoholic beverages Hair by Kassie; 622 Marshall St., Milford; personal services-beautician Hanuman, Jay LLC, Shawnee Liquor; 6994 Shawnee Rd., Milford; retailer-alcoholic beverages Hood, Lawrence A. Jr., East Coast Chrome; 7382 N. Union Church Rd., Milford; professional and/or personal services-unclassified J. Tapia Drywall LLC, Javier Tapia; 8146 Calhoun Rd., Milford; contractor-residential Maloney, Theresa M., Just Like Home Petsitting; 5788 Big Stone Beach Rd., Milford; professional and/or personal services Milford Medical & Rehab Ctr.; 606 Milford Harrington Hwy., Milford; reconciliation purpose code Now You See It; 316 Lakelawn Dr., Milford; professional and/or personal services Org Donations; 626 Beechwood Ave., Milford; personal services-distributor T-Tails LLC; 107 Russell Dr., Milford; professional and/or personal services Millsboro AC&C Custom Tile & Flooring LLC; 29863

Red Maple Cir., Millsboro; contractor-residential Andre Jr., Laurore; 501 Houston Acres, Millsboro; reconciliation purpose code Best Hardware 2 Inc., Best Ace Hardware; 32362 Long Neck Rd., Unit 2, Millsboro; lessor of tangible personal property Blotto Gelato LLC; 24838 Rivers Edge Rd., Millsboro; manufacturer-food Brown, Roderick, Browns Cleaning; 507 El Coleman Dr., Millsboro; professional and/or personal services-unclassified Davis, Shannen C.; 38254 Millsboro Hwy., Millsboro; personal services-general repairperson Domenick, Matthew, MAD Construction; 37005 Black Dog Ally, Millsboro; contractorresidential Evergreen Lawns LLC; 24681 Wesley Dr., Millsboro; professional and/or personal servicesunclassified Hernandez, Guadalupe, Paraiso Cleaning Services; 22025 Paul Dr., professional and/or personal services-unclassified Island Breeze Home Improvement; 25178 Winter Rd., Millsboro; contractor-residential J&L Land Craft Company; 25118 Townsend Rd., Millsboro; personal services-general repairperson JJ Henry Logistics LLC; 37153 Yucca Dr., Millsboro; drayperson/mover Long Neck Outfitters; 34298 Maple Leaf Dr. S, Millsboro; manufacturer-various products Lougheed, Kevin, Back Bay Mulch & Stone; 24808 John J. Williams Hwy., Millsboro; retailer-various products Luna, David Mizraim, Superior Powerwashing; 35393 Winthrop Ct., Millsboro; professional and/or personal services-unclassified Seaside Essentials; 26716 Landing Rd., Millsboro; retailer-various products Troy A. Bowden Sr.; 25831 General Hill Rd., Millsboro; professional and/or personal servicesunclassified Seaford ASG Services LLC; 24431 E. Dove St., Seaford; reconciliation purpose code C Durham Trucking; 206 S. Market St., Seaford; drayperson/mover Diversified Inspections; 25210 Spruce Rd., Seaford; contractor-residential East Coast Fiberglass LLC; 7481 Station Ln., Seaford; contractor-residential Frisby, Laconnia N., Wee Lil Blessings; 307 Cedar Ave., Seaford; professional and/or personal services-unclassified Gillis, Stacy, Clarks Professional Services; 23630 Ridgewood Dr., Seaford; professional and/or personal services-unclassified Good Care Rehab Center LLC; 1254 Norman Eskridge Hwy., Seaford; professional and/or personal services-unclassified Manikg Inc.; 24046 Elm St., Seaford; retailer-various products

Mica’s Bakery LLC; 507 Bridgeville Hwy., Seaford; retailer-restaurant Pilo, Gabriela; 9410 Meyer Ln., Seaford; professional and/or personal services-unclassified Rhodes, Sean Christopher, Honor and Iron; 818 Bridgeville Hwy., Seafod; professional and/ or personal services-unclassified Sammons Construction; 28395 Ellis Mill Rd., Seaford; contractor-residential Tavolario, Franklin, DJ Turntable Tavolario; 916 Little Brooke Ln., Seaford; professional and/ or personal services-unclassified Vision Telecom., Seaford Wireless; 32 S. Market St., Seaford; retailer-various products Smyrna 1st State Tree Svc.; 40 Hedgerow Hollow Rd., Smyrna; reconciliation purpose code Barnes, Orville C., Results Personal Training & Fitness LLC; 3114 S. Dupont Blvd., Smyrna; professional and/or personal services-unclassified Braffiti Hair Studio Inc.; 200 S. Dupont Blvd., Ste. 104, Smyrna; personal servicesbeautician Curran, Emily J., The Fairy Paintbox; 519 Groundhog Ln., Smyrna; retailer-various products Deluca Bros.; 401 Kates Way, Smyrna; contractor-residential Deluca Ippolito W., Deluca Bros. Mechanic; 401 Kates Way, Smyrna; contractor-residential Duck Creek Lawn Care LLC; 124 N. New St., Smyrna; professional and/or personal services Hands of Imani; 306 Century Dr., Smyrna; retailer-dry goods & apparel Kimani Faith; 237 E. Constitution Dr., Smyrna; direct care worker Kristy Duman; 76 Raphael Rd., Smyrna; professional and/or personal services-unclassified Leaping Lizards; 52 Artisan Dr., Smyrna; personal services-amusement conductor LK Jiksons Inc., LK Jiksons Towing LLC; 81 E. Cayhill Ln., Smyrna; retailer-various products/drayperson/mover Love is the Sweetest; 48 Bonnie Ct., Apt. 11, Smyrna; retailer-various products Lucky7 Lawn Care; 10 Harkins Dr., Smyrna; professional and/or personal services Nevaa Enterprises LLC, Salon D’Aaven; 599 Jimmy Dr., Ste. 13, Smyrna; reconciliation purpose code Not Just a Handyman LLC; 450 Sequoia Dr., Smyrna; contractor-residential Parker, Laura, Massage by Laura; 5609 N. Dupont Hwy., Ste. 7, Smyrna; professional and/ or personal services Printing in DE; 473 Pier Head Blvd., Ste. 3, Smyrna; professional and/or personal services Proud, Joshua M., Merrick Farm & Town Services; 701 Severson Neck Rd., Smyrna; professional and/or personal services Vehicle Appearance Specialists; 196 York Dr., Smyrna; personal service-motor vehicle service Business Report | May 2013

27

GUEST COLUMN GUEST COLUMN

The exit interview: Turning a negative into a positive

By Suzanne Kountourzis Most companies have some sort of practice for when employees depart, either to retire or to take a new job.

At some places, it’s a royal sendoff, lunch with the boss and some tokens of appreciation. At others, it’s little more than a pat on the back, collecting the keys and delivering the final paycheck.

No matter how lavish or mundane the farewell, businesses cannot afford to ignore one important component of this rite of passage: the exit interview.

Companies that take exit interviews seriously use them to determine areas where the business can improve its procedures, to gather information about employee characteristics that can be helpful in recruiting new employees, and to give departing employees a positive feeling for the company as they transition into their new life.

Most human resources professionals break the exit interview into two distinct parts. The first part ties up all the loose ends associated with pay, insurance and other benefits, as well as making arrangements to collect keys and any company-owned equipment the employee was using for work purposes. The second part — a more free-flowing discussion — provides the opportunity to conduct some valuable research.

In my more than 20 years of human resources experience, I have learned that it is better for members of the HR team, rather than the employee’s supervisor, to conduct the exit interview. Some employees may have issues with their direct supervisors; in these situations, meetings with a manager in that chain of command can turn volatile and unproductive.

Also, I have found it works best to schedule the exit interview for a day or two before the employee leaves. Assuming that the employee is giving the standard two weeks’ notice, that gives the HR office time to review the employee’s records, check the status of their pension or retirement plan, and determine which benefits, if any, they might qualify for after they transition into their new status. By conducting the interview before the employee’s last day, the HR office also has time to resolve any pay or benefit issues that might come up during the interview.

28

Business Report | May 2013

Another reason for not conducting the exit interview on the last day: the employee most likely would rather spend his final hours tying up loose ends and saying goodbye to colleagues than sitting in the HR office talking about work.

While some HR professionals have a list of questions that they use in exit interviews, and some companies even use written questionnaires, I prefer a more informal discussion. In essence, I tell the employee “the floor is yours, say what you want.

Everything is confidential. There’s no reason to worry about anything negative happening as a result of anything you say.” You want the employee to feel that expressing concerns about the workplace may help improve conditions for the colleagues he is leaving behind.

You want to find out, of course, why the employee is leaving. It could be for a better job or for a shorter commute, or a chance to enter another field. If there are areas of dissatisfaction, do your best to determine what they are. Also, make sure to find out what the employee liked about working for you.

The insights gained as the result of one exit interview may not be telling, but employee turnover is a fact of business life and observations from a series of interviews can help you compile useful information.

For example, if multiple interviews turn up complaints about a particular supervisor, or about production methods, scheduling or an imbalance in workloads, the HR interviewer should bring patterns of concerns to the attention of management.

By examining these concerns, managers can determine how to improve processes or working conditions, in effect using the suggestions of a departing employee to strengthen the business and even build morale.

Another benefit of exit interviews is their potential to positively impact a company’s recruiting processes. Exit interviews can give recruiters a better understanding of the company’s culture, so they can modify the profile of their desired candidates and increase the odds that new hires will stay with the company longer.

Say, for example, that your business model requires that workers closely follow

a series of well-defined procedures in order to ensure quality control, and the employees who have recently left the company have said in their interviews that they didn’t feel they had the flexibility to solve problems.

That sort of finding would indicate that the company is placing independent thinkers into positions where they cannot use their creativity. Reporting this information to the company’s recruiters would give them additional guidance as they review resumes and arrange interviews. In this example, they would try to fill quality-control positions with candidates who are highly structured rather than those who are strong on creativity.

While the information I’ve described here represents the desired outcome from an exit interview, the HR interviewer can never be certain what to expect. Some employees will be more than happy to share whatever is on their mind on their way out the door, and others might want to leave without offering much of an explanation.

Interviewers must be able to adapt to the differing personalities and attitudes of departing employees. Also, if the employee doesn’t volunteer much information on his own, have a couple of questions ready so you can explore topics that management should be caring about. For example, ask about the areas that appear to be trending high in recent interviews with other employees, or explore topics like management and supervision, career potential, work/life balance and the company’s competitive practices, including how its pay and benefits stack up against similar businesses in the area.

When conducted properly, exit interviews can provide a wealth of helpful information for businesses—information that can result in improved procedures, polices and recruiting.

Make sure that these interviews are a standard part of your HR operations and, more importantly, follow up on the information your HR team generates from these conversations.

About the author Suzanne Kountourzis is director of human resources for Horty & Horty, P.A., a public accounting firm with offices in Dover and Wilmington.

BUSINESS DIRECTORY ACCOUNTING Horty & Horty, P.A. Doug Phillips, CPA, Cr.FA 302-730-4560 cpainfo@horty.com 3702 N. DuPont Hwy. Dover, DE 19901 ADVERTISING Morning Star Business Report Bryant Richardson 302-629-9788 302-629-9243 fax www.msbusinessreport.com sales@mspublications.com 951 Norman Eskridge Hwy. P.O. Box 1000 Seaford, DE 19973 ARCHITECTS & ENGINEERS Davis Bowen & Friedel, Inc. Randy Duplechain, P.E. 302-424-1441 www.dbfinc.com 23 N. Walnut St. Milford, DE 19963 BUSINESS ORGANIZATION Better Business Bureau of Delaware Christine Sauers 302-221-5255 302-221-5265 fax www.delaware.bbb.org info@delaware.bbb.org 60 Reads Way New Castle, DE 19720 CHAMBER OF COMMERCE Bethany-Fenwick Area Chamber of Commerce David Martin 302-539-2100 302-539-9434 fax www.bethany-fenwick.org info@bethany-fenwick.org 36913 Coastal Highway Fenwick Island, DE 19944

Central Delaware Chamber of Commerce Judy Diogo 302-734-7513 302-678-0189 fax www.cdcc.net jdiogo@cdcc.net 435 N. DuPont Hwy. Dover, DE 19901 Georgetown Chamber of Commerce Karen Duffield 302-856-1544 302-856-1577 fax www.georgetowncoc.com info@georgetowncoc.com 229 E. Market St., PO Box 1 Georgetown, DE 19947 Lewes Chamber of Commerce Betsy Reamer 302-645-8073 Toll Free 877-465-3937 302-645-8412 fax www.leweschamber.com inquiry@leweschamber.com 120 Kings Hwy., P.O. Box 1 Lewes, DE 19958 Greater Millsboro Chamber of Commerce Amy Simmons 302-934-6777 302-934-6065 fax www.millsborochamber.com info@millsborochamber.com P.O. Box 187 Millsboro, DE 19966 Milton Chamber of Commerce Georgia Dalzell 302-684-1101 www.historicmilton.com chamber@historicmilton.com 707 Chestnut St., P.O. Box 61 Milton, DE 19968

Rehoboth Beach - Dewey Beach Chamber of Commerce & Visitor Center Carol Everhart 302-227-6446 302-227-2233 ext. 13 302-227-8351 fax www.beach-fun.com carol@beach-fun.com 501 Rehoboth Ave. Rehoboth Beach, DE 19971

FINANCIAL

Greater Seaford Chamber of Commerce Paula Gunson 302-629-9690 302-629-0281 fax www.seafordchamber.com admin@seafordchamber.com 304 A High St. Seaford, DE 19973

County Bank 7 Sussex County Locations 302-226-9800 302-226-3182 fax www.CountyBankDel.com 19927 Shuttle Rd. (Main Office) Rehoboth Beach, DE 19971

EDUCATION Delaware Technical Community College Corporate and Community Programs Christopher M. Moody, Director 302-855-1665 302-858-5456 fax www.dtcc.edu/owens/ccp cmoody@dtcc.edu Jason Technology Center PO Box 610 Rt. 18, Seashore Highway Georgetown, DE 19947 University of Delaware Professional & Continuing Studies Tara Kee 866-820-0238 302-831-3292 fax www.pcs.udel.edu continuing-ed@udel.edu ENVIRONMENTAL CONSULTING Envirotech Environmental Consulting, Inc. Todd Fritchman 302-684-5201 302-684-5204 fax www.envirotechecinc.com info@envirotechecinc.com 26412 Broadkill Road Milton, DE 19968

Bank of Delmarva Scott Rukowicz 302-875-5901 302-875-1766 fax www.bankofdelmarva.com srukowicz@bankofdelmarva.com 200 East Market St. Laurel, DE 19956

Del One Federal Credit Union 7 Statewide Locations Amy Resh 302-672-1492 302-739-1790 fax www.Del-One.org amy.resh@del-one.org 270 Beiser Blvd.

Dover, DE 19904 Delaware State Police Federal Credit Union Stephen Cimo 302-856-3501 ext. 120 302-856-2539 fax www.dspfcu.com scimo@dspfcu.com P.O. Box 800 Georgetown, DE 19947 Seaford Federal Credit Union Seaford Branch Mary Adams 302-629-7852 302-629-9125 fax www.seafordfcu.com mary@seafordfcu.com Seaford Professional Center Rt. 13, Seaford, DE 19973

Business Report | May 2013

29

Seaford Federal Credit Union Dagsboro Branch Veronica Nhan-Nock 302-934-1774 302-297-0016 fax veronica@seafordfcu.com 30650 Dupont Hwy. Dagsboro, DE 19939 Sussex County Federal Credit Union Debbie Jewell 302-629-0100 302-629-0966 fax www.sussexcfcu.com djewell@sussexcfcu.com 1941 Bridgeville Hwy. Seaford, DE 19973 FUNERAL SERVICES Watson Yates Funeral Home Gary Yates 302-629-8561 302-629-7961 fax Front & King St. Seaford, DE 19973 GRAPHIC/WEBSITE DESIGN Dean Design Marketing Group Jane E. Dean 302-674-5007 877-407-9800 717-898-9570 fax www.deandesign.com thestudio@deandesign.com 13 Water St. Lincoln, DE 19960 Health Bayhealth Kent General Milford Memorial Pam Marecki 302-744-7013 302-735-3227 fax www.bayhealth.org pam_marecki@bayhealth.org 640 S. State St. Dover, DE 19901 Beebe Medical Center Kelly Griffin 302-645-3220 302-644-9032 fax www.beebemed.org kgriffin@bbmc.org 424 Savannah Rd. Lewes, DE 19958

30

Business Report | May 2013

Nanticoke Health Services Sharon Harrington 302-629-6611 302-629-3211 fax www.nanticoke.org harringtons@nanticoke.org 801 Middleford Rd. Seaford, DE 19973 INSURANCE Angle Financial Services Kim Rowley 302-735-7526 www.AnglePlanning.com kim@angleplanning.com 31 Saulsbury Rd., Suite 2 Dover, DE 19904 Farnell & Gast Insurance Joe Gast, CPCU 302-629-4514 302-536-6257 fax www.averyhall.com jgast@averyhall.com dflood@averyhall.com 500 W. Stein Highway Seaford, DE 19973 IFS Benefits Patrick Fitzgerald Ryan Dunn Bob Sonchen 302-645-2356 302-645-5723 fax www.ifs-benefits.com 17527 Nassau Commons Blvd Suite 208 Lewes DE 19958 Lyons Companies David F. Lyons, Sr. David F. Lyons, Jr. Lew Harrington 302-227-7100 www.lyonsinsurance.com info@lyonsinsurance.com 19643 Blue Bird Lane, Unit 8 Rehoboth Beach, DE 19971

INTERNET SERVICE & WEB PAGE DESIGN Delmarva Digital Tim Smith 302-875-7700 302-875-8288 fax www.ddmg.net ddmg.netsales@ddmg.net 220 Laureltowne Laurel, DE 19956 JEWELERS Holland Jewelers 302-947-1200 20750 John J. Williams Hwy. Peddlers Village Lewes, DE 19958 www.hollandjewelersinc.com LEGAL Sergovic, Carmean & Weidman, P.A Attorneys At Law John A. Sergovic, Jr. Shannon D. Carmean Leslie Case DiPietro 302-855-1260 302-855-1270 fax www.scdelaw.com 142 E. Market St. PO Box 751 Georgetown, DE 19947 Law Offices of Karen Y. Vicks, LLC 302-674-1100 888-598-8890 kvicks@vickslaw.com 500 W. Loockerman St. Suite 102 Dover, DE 19904 OFFICE FURNITURE AMI Business Interiors Tom Woodstock 800-830-0801 302-226-0801 302-226-0302 fax www.archmktg.com archmarketing@comcast.net 123 Glade Circle West Rehoboth, DE 19971

PAYROLL SERVICE Payroll Professionals Jessica Amaty 302-645-5700 302-645-0395 fax payroll@1040pro.com 1636-D Savannah Rd. Lewes, DE 19958 PORTRAITS Portraits In The Sand Dave Koster 302-226-9226 302-226-8424 fax www.portraitsinthesand.com businessreport@portraitsinthesand.com 110 White Oak Rd. Rehoboth Beach, DE 19971 REAL ESTATE Callaway, Farnell and Moore, Inc. 302-629-4514 302-628-8500 800-966-4514 www.cfmnet.com admin@cfmnet.com 500 W. Stein Hwy. 22128 Sussex Hwy. Seaford, DE 19973 Coldwell Banker Resort Realty Skip Faust 302-227-5000 office 302-745-8764 cell 302-227-3804 fax www.skipfaust.com skipfaust@hotmail.com 20184 Coastal Hwy. Rehoboth Beach, DE 19971 Long & Foster Real Estate, Inc. Tracey Espada 302-227-2541 800-462-3224 302-227-8165 fax www.longandfosterde.com 37156 Rehoboth Ave. Rehoboth Beach, DE 19971

Business Report | May 2013

31